Verizon Business
Industry: Telecommunications company
DescriptionVerizon Communications Inc. is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is based at 1095 Avenue of the Americas in Midtown Manhattan, New York City, but is incorporated in Delaware. CEO: Hans Vestberg (1 Aug 2018–) Headquarters: New York City, New York, United States Revenue: 126 billion USD (2017) Parent organization: Bell Canada Subsidiaries: Verizon Wireless, AOL, Verizon Fios, Oath, Did you know: Verizon Communications is the second-largest telephone operating company by total revenue ($131.8 B USD). wikipedia.org
Verizon Business List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Business. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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6,995 Verizon Business employees in database. Find out everything there's to know about Verizon Business employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Business Employees
Highest Good Institute December 2012 - Present
Highest Good Publications January 1999 - Present
EbonyEnergy Publishing, Inc. June 1999 - Present
Highest Good Publications June 1999 - Present
Lasaditte January 2002 - Present
Smart Circle International May 2008 - May 2009
Rainbow PUSH Coalition January 2004 - December 2007
Verizon Business May 1986 - June 2004
Blackfilm.com 2002 - 2004
Skills
Public Speaking, Facebook, Networking, Marketing Strategy, Social Media, Publishing, Enterprise Software, Brand Management, Trade Shows, Web Analytics, Microsoft Excel, Market Planning, Technical Writing, Call Center, Cross-functional Team..., Selling Skills, Workshop Facilitation, Research, Selling, Brand Awareness, Business, Marketing Management, Operations Management, PPC, Small Business, B2B Marketing, Management, Sales, Advertising, B2B, Email Marketing, Lead Generation, Social Media Marketing, Online Advertising, Strategic Planning, Sales Management, Direct Sales, Marketing Communications, Integrated Marketing, Team Building, Public Relations, Marketing, Social Networking, Online Marketing, Event Management, New Business Development, Account Management, Event Planning, Leadership, Business Strategy
Education
DePaul University 1992 — 1994
B.A., English
Northwestern University 2005 — 2006
GRADUATE - SCHOOL OF CONTINUING STUDIES - CERTIFICATION, PHILANTHROPY AND NONPROFIT FUNDRAISING
Harold Washing Community College 1990 — 1992
Associates, Business Administration, Finance
University of Phoenix 2012 — 2014
Masterâs Degree, Master's of Art Degree in Education: Adult Education and Corporate Training, eLearning, Technology, Higher Education
PHH Mortgage May 2014 - Present
Celanese October 2012 - January 2014
linked.in 2012 - 2014
America's Business Benefit Association August 2011 - November 2011
Contractor July 2011 - August 2011
VCE April 2011 - July 2011
Verizon Business June 2009 - July 2011
ESPRE Solutions, Inc. July 2006 - January 2009
ESPRE 2006 - 2009
AutoTrader.com February 2005 - July 2006
Skills
Software Documentation, Vendor Management, SharePoint, Human Resources, Business Intelligence, Start-ups, Business Analysis, Sales Operations, Project Management, Visio, Account Management, Strategic Planning, Telecommunications, Sales, Data Warehousing, Database Administration, Real Estate Financing, Residential Homes, First Time Home Buyers, New Homes, Consumer Financing
Education
Dallas Baptist University 1993 — 1994
33 hours with a 4.0 GPA, Business Administration and Management, General
Ericsson February 2011 - October 2013
AT&T December 2010 - February 2011
Velocity Processing LLC February 2010 - December 2010
Verizon Business December 2007 - June 2008
Skills
Windows, Linux, C, PIX, C++, Switches, ASA, Microsoft Exchange, Matlab, CCNA, Red hat RHCSA, Red Hat Linux, VLAN, Wireless, LTE, CDMA, Perl, Networking, RedHat
Education
Kansas State University 2011 — 2013
Master of Science (M.Sc.), Electrical Engineering
University of North Texas 2007 — 2009
B.Sc, Electrical Eng
Dallas County Community College 2006 — 2007
A.Sc, Mathematics
Adobe - Video Solutions March 2014 - Present
National Basketball League of Canada October 2013 - Present
IAB January 2010 - Present
Ooyala October 2010 - May 2013
TEDxHarlem October 2011 - April 2012
AT&T February 2009 - September 2010
Verizon Business January 2004 - September 2007
Skills
New Business Development, Market Analysis, Interactive Advertising, Partner Development, Analytics, Monetization, Software Engineering, Digital Media, SaaS, Online Advertising, Strategy, Integrated Marketing, E-commerce, Mobile Applications, Marketing, Advertising, Marketing Strategy, Content Management, Leadership, Digital Strategy, Product Development, Strategic Partnerships, Business Development
Education
Fordham Gabelli School of Business 2005 — 2008
MBA
Dalhousie University
Verizon Business January 2007 - Present
Verizon Business 2006 - 2009
Verizon Global Network Solutions May 2005 - January 2007
Verizon August 2003 - May 2005
Verizon February 2000 - August 2003
Skills
Project Planning, DWDM, Project Management, Ethernet, ATM networks, Budgets, Telecommunications, Forecasting, Inventory Management, Fiber Optics, Analysis, Visio, Team Building, Strategic Planning, Account Management
Education
Pace University 2005 — 2007
BS, Computer Information Systems & Telecommunications
Wentworth Institute of Technology 2004 — 2005
n/a, Electrical Engineering
Dean College 2000 — 2003
AS, Pre-Engineering
Hoosac Valley 1985 — 1989
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Delane Consulting/Staffing LLC August 2014 - Present
Capstone Metering, LLC April 2012 - June 2014
Verizon Wireless July 2008 - April 2012
Verizon Business January 2006 - June 2008
Verizon Communications June 2004 - December 2005
Verizon January 2003 - June 2004
Verizon May 2000 - May 2003
Skills
Product Management, Product Development, Process Improvement, Leadership, Cross-functional Team..., Program Management, Management, Strategy, Business Process..., Customer Experience, Vendor Management, Portfolio Management, Business Analysis, Project Management, Business Planning, Start-ups, Contract Negotiation, Budgets, Telecommunications, Software Project..., Supply Chain, Forecasting, Microsoft Excel, Business Development, Wireless, Change Management, Competitive Analysis, Strategic Partnerships, Marketing, Team Leadership, Product Innovation, Capital Budgeting, Global Sourcing, Business Strategy, Team Building, Revenue Forecasting, Innovation Management, Process Management, Product Lifecycle..., CRM, Pricing, P&L Management, Go-to-market Strategy, Finance, Enterprise Software, SaaS, Strategic Planning, Cloud Computing, Consulting, Product Marketing
Education
Dallas Baptist University 2000 — 2002
MBA, E-Commerce/Marketing
Verizon 2000 — 2001
Marketing Management Development Program
Liberty University
Bachelor of Science (BS), Business Administration and Management, General
Concentrix February 2014 - Present
Concentrix November 2011 - January 2014
Verizon Business March 2011 - October 2011
Direct Alliance, a TeleTech Company May 2008 - February 2011
Arete Sleep Health May 2007 - May 2008
Arete Sleep Health September 2004 - May 2007
Insight January 2003 - August 2004
Insight January 2002 - January 2003
Insight January 2001 - January 2002
Insight January 2000 - January 2001
Skills
Strategic Partnerships, Marketing Strategy, Business Strategy, Strategic Planning, Team Leadership, Program Management, Outsourcing, Multi-channel Marketing, Entrepreneurial..., Business Innovation, Performance Management, Business Process..., Customer Experience, Service Delivery, Executive Management, B2B, New Business Development, Salesforce.com, Sales Management, Professional Services, Vendor Management, SaaS, Solution Selling, Business Development
Education
Connecticut College 1983 — 1987
Bachelor of Liberal Arts Degree
Norwalk High School 1979 — 1983
Healthport LLC June 2010 - Present
SAIC 2008 - March 2010
Verizon Business August 2004 - April 2008
Skills
Firewalls, Juniper NetScreen, Cisco ASA, Checkpoint, IDS, IPS, Snort, RSA enVision, Imperva DB Monitor and..., RSA DLP, Nessus, McAfee IntruShield, Cisco Technologies, Juniper, CISSP, Security, Juniper Technologies, Networking, Troubleshooting, ASA, Netscreen, Information Security, Network Security, VPN, Data Center, Switches, CCNA, Intrushield
Education
Dekalb Community College 1996 — 1997
Computer Science
Duluth High school 1987 — 1990
Invenio Marketing Solutions March 2012 - Present
Red Tag Book October 2011 - May 2012
Booqoos, Inc. June 2011 - October 2011
Verizon Business March 1995 - March 2010
Holiday In Sunspree Resort Scottsdale 1990 - 1994
Skills
Sales, Customer Satisfaction, Start-ups, Business, Account Management, Project Management, Strategic Planning, Business Development, Team Leadership, Team Building, Contract Negotiation, Sales Management, Program Management, Vendor Management, Negotiation, Telecommunications, Budget, Project Planning, Marketing, Business Strategy, Direct Sales, Sales Operations, Strategy, CRM, Cloud Computing, Training, Leadership, Team Management, Management, Business Planning, Salesforce.com, Sales Process, Solution Selling, B2B, SaaS, Strategic Partnerships, Lead Generation, Selling, Professional Services, P&L Management, Enterprise Software, Channel Partners, Managed Services, Integration, Sales Presentations, Product Marketing, Key Account Management, Call Centers, Partner Management
Education
International Aviation and Travel Academy 1989 — 1990
Hotel Management, Hotel Managment
Del Mar College 1985 — 1986
Basic Studies
Ericsson March 2014 - Present
Ericsson March 2013 - February 2014
Ericsson March 2012 - March 2013
Dallas Personal Robotics Group January 2011 - December 2012
AT&T Mobility May 2011 - February 2012
Verizon Business February 1994 - April 2009
A-Kon 2000 - 2004
MCI 1994 - 1998
Skills
Microsoft Office 2007, Voice Networks, Frame Relay, ATM, Nortel switches, Telecommunications, Telco, Tellabs, Echo Cancellation, SONET, Unix, Windows 7, Windows XP Professional, SDH, ATM networks, Ethernet, Software Documentation, Cellular Communications, Linux, XP, Integration, Testing, T1, Wireless, System Administration, Nortel, VoIP, TCP/IP, IP, Hardware, Troubleshooting, Networking, Technical Support, Data Center, System Deployment, Visio, Cisco Technologies, Operating Systems, CDMA, Network Design, Routers, Security, Access, Software Installation, Computer Hardware, Network Administration, Servers, Databases, Wireless Networking, Disaster Recovery
Education
Richland College 2009 — 2011
Associate in Science, Associate in Science
Texas A&M University 1992 — 1994
Computer Science
Cornell University 1991 — 1992
Computer Science
Verizon Business April 2010 - Present
WS Marketing, Inc. January 2008 - March 2010
BT Americas, Inc. January 2002 - January 2008
CONCERT (British Telecom and AT&T joint venture) January 2000 - January 2002
BRITISH TELECOM May 1998 - January 2000
TANDEM COMPUTERS (Compaq) June 1997 - May 1998
U.S. ROBOTICS (3COM) June 1996 - June 1997
AMERITECH (AT&T Inc.) January 1993 - June 1996
Skills
Wireless, Cloud Computing, Managed Services, Telecommunications, Cross-functional Team..., Product Management, Product Marketing, Strategy, MPLS, Enterprise Software, IP, Software Engineering, Management, Integration, Program Management, Project Management, Healthcare Industry, Advanced Security &..., Threat & Vulnerability..., Marketing Strategy, Market Research, New Business Development, Mobile Device Management, Mobile Device Security, QFabric Data Center..., SaaS, Security, Networking, Mobile Devices
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Marketing
Juniper Networks
Security Acredidation
Juniper Networks
Healthcare Industry Accreditation
Juniper Networks
Northern Illinois University
B.S
Qualys
QualysGuard Certified Specialist Vulnerability Management
Quinlan School of Business, Loyola University Chicago
Marketing
Verizon Business February 2009 - December 2011
Verizon February 1997 - January 2009
Verizon January 1990 - January 1997
McDonnell Douglas Corp September 1987 - June 1990
Skills
Customer Needs Analysis, Global Wholesale..., Order Provisioning/ASR..., Tariffs, Microsoft Office, Budget Monitoring, Forecasting, Team Facilitation, Departmental Facility..., Team Building
Education
Norfolk State University
Bachelor of Science, Business Management
Danville Community College
60 credit hrs, Business/Accounting
Verizon Business January 2007 - Present
Cybertrust 2005 - 2007
Symantec Corporation 2004 - 2005
Whirlpool Corporation 2004 - 2005
Herman Miller, Inc. 2001 - 2004
Herman Miller, Inc. 2000 - 2001
Herman Miller for Healthcare 1999 - 2000
United Parcel Service 1997 - 1999
Skills
Ethical Hacking, Penetration Testing, Wireless Security, Intrusion Detection, Firewalls, Cisco Security, Windows, Linux, RSA enVision, Lotus Notes, Security Information..., Network Vulnerability..., Application..., Project Implementation, Vulnerability Assessment, Security, Security Information, Vulnerability Management, CISSP, Application Security, IDS, Security Assessments, Computer Security, Security Audits, Network Security, Information Security..., Web Application Security, TCP/IP, OWASP, Cisco, System Administration, SIEM, Nessus, Vulnerability Scanning, Snort, Nmap, Antivirus, PIX, Social Engineering, Information Security, IPS, Security Awareness, Encryption, Data Security, PCI DSS, Security Policy, Security Architecture..., Threat & Vulnerability..., Cisco Technologies
Education
Davenport University 2000 — 2009
Information Security
Grand Rapids Community College 1994 — 2000
Associate's degree
Verizon Enterprise Solutions February 2004 - Present
Community Service Council of Northern Will County June 2002 - September 2013
Verizon Business February 2004 - February 2012
Tabet DiVito & Rothstein 2001 - 2004
Gardner, Carton & Douglas 1997 - 2001
Gardner Carton & Douglas (now known as Drinker Biddle & Reath) 1997 - 2001
Skills
Intellectual Property, Corporate Law, Litigation, Commercial Litigation, Mediation, Arbitration, Corporate Governance, Privacy Law, Employment Law, Legal Research, Legal Writing, Civil Litigation, Licensing, Contract Negotiation, Joint Ventures, Trade Secrets, Competition Law, Mergers, Dispute Resolution, Appeals, FCPA, Litigation Management, Software Licensing, Legal Compliance, Litigation Support, Outsourcing, Due Diligence, Mergers & Acquisitions, Management, Telecommunications, Professional Services, Managed Services, Contractual Agreements
Education
University of Michigan Law School 1994 — 1997
JD
Harvard University Kennedy School of Government 1992 — 1994
MPP
Cornell University 1988 — 1992
Bachelor of Science (BS)
Williamsville North High School 1984 — 1988
High School Diploma
Verizon May 2014 - Present
Verizon Business July 2012 - Present
Compuware May 2012 - July 2012
NaviNet March 2012 - April 2012
Verizon August 2007 - February 2012
Pioneer Computers July 1992 - January 2007
Surya System Inc. February 2007 - 2007
Skills
SSL, SSO, Apache, Linux, Windows Server, VMware, Active Directory, Puppet, Infrastructure Setup, Solaris, Change Management, Performance Management, Siteminder, Nagios, Management, Servers, SharePoint, Troubleshooting, Oracle, Operating Systems, Networking, SaaS, Program Management, Technical Support, Unix, Integration, System Administration, Firewalls, Red Hat Linux, Data Center
Education
SUN 2006 — 2007
SCSA, Sun Certified System Administrator
Oracle 2005 — 2006
OCP, Oracle Certified Professional
DPA 1991 — 1991
Diploma in Desktop Publishing, Desktop Publishing & Graphics
Bhartiya Vidya Bhavan 1989 — 1990
Post Graduate Diploma in Materials Management, Materials Sciences
DataPro Information Technology 1988 — 1990
PGDCS, Post Graduation in Computer Science
Delhi University 1984 — 1987
Bachelor's degree, Economics
Tata Consulting Services for Citibank NA July 2014 - July 2015
Nationstar Mortgage March 2013 - November 2013
Pinnacle Technical Resources for Core Logic July 2012 - January 2013
Technisource Consulting for Metlife Bank June 2011 - August 2011
Pride Technologies for Saxon Mortgage December 2010 - March 2011
Carlisle & Gallagher Consulting Group for Bank of America March 2010 - August 2010
Verizon Business June 2006 - September 2009
Verizon Communications - Enterprise Solutions Group June 2000 - June 2006
GTE Communications Corporation September 1997 - June 2000
Sprint Comunications July 1989 - September 1997
Skills
Budgets, Telecommunications, Business Process, Business Process..., Project Management, Six Sigma, Customer Service, Software Documentation, PMP, Contract Management, Analysis, Agile Methodologies, Implementation..., Management, Vendor Management, Quality Assurance, Sales, Product Development, Wireless, Change Management, Leadership, SaaS, Process Improvement, Strategy, SDLC, Program Management, User Acceptance Testing, Integration, Cloud Computing, MPLS, Team Leadership, Visio, Cross-functional Team...
Education
Dallas Baptist University 2001 — 2005
Bachelors, Business Studies
Slalom Consulting April 2013 - Present
Accenture July 2010 - April 2013
DePaul University September 2008 - July 2010
Classic Residence by Hyatt June 2008 - December 2008
WilliamsLea, Inc. September 2006 - May 2008
Verizon Business August 2003 - March 2006
Skills
Corporate Finance, Accounting, SAP, Training & Development, Instructional Design, PeopleSoft, SharePoint, Learning Management, Organizational..., Change Management, Website Development, Deployment Planning, Research, Team Building, Development Of People, Organizational..., Employee Training, Human Resources, Training, Analysis, Plannning, Leadership, Consulting, People Development, Program Management, Business Process...
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2008 — 2010
MBA, HR Mgmt & Leadership and Change Mgmt
University of Wisconsin-Parkside 2001 — 2003
BS, Finance
Corporate Communications, LLC. 2015 - Present
Comcast 2012 - 2013
Tellabs 2011 - 2012
SkyTel 1996 - 2009
Verizon Business 2002 - 2006
Fujitsu Telecommunications 1994 - 1996
Skills
Experienced Sales..., Project Manager, Technical Sales..., Corporate Sales..., Training Delivery, AVL/GPS Applications, National Accounts, Proposal Generation, Territory Growth, Experienced Traveler, Sales Operations, Leadership, Analysis, Selling, Managed Services, Team Building, Sales, IP, Project Management, Troubleshooting, Wireless, VoIP, Sales Presentations, Cellular Communications, Training, Solution Selling, Networking, Telecommunications, Operating Systems, Strategic Partnerships, Customer Retention, Customer Satisfaction
Education
DePaul University
DeVry University
BSEET
Keller Graduate School of Management
Verizon Business 2011 - 2015
AIG 2006 - 2011
AIG 2003 - 2006
AIG 2001 - 2003
Skills
Cross-functional Team..., Process Improvement, Financial Analysis, Strategy
Education
Delhi University 1977 — 1979
Bachelor, Finance, Accounting, Economics, Business Management
Raritan Valley College, New Jersey, U.S.A.
Verizon Business March 2013 - Present
VerizonBusiness May 2009 - March 2013
Verizon Business 2000 - October 2010
VerizonBusiness 2005 - July 2009
Nortel 1995 - 2000
Digital Equipment Corporation 1990 - 1995
Skills
IP, Program Management, Cross-functional Team..., Wireless, Data Center, Invoicing, Team Building, Project Management, voip, ITIL Certified, PMO, PMP, Telecommunications, BMC Remedy, Value Propositions, Process Improvement, MPLS, Integration, Telephony, Cloud Computing, IT Strategy, WAN, Performance Management, Team Leadership, Change Management, Consulting, Incident Management, Key Performance..., VPN, Information Technology, Networking, Project Planning, ITIL, ITIL Process..., Service Availability, IT Relationship..., IT Performance..., IT Benchmarking, Call Centers, Troubleshooting, Professional Services, SharePoint, Strategy, Outsourcing, Management, Quality Assurance, VoIP
Education
Cornell University 1974 — 1983
Bachelor of Science (BSc), Nutrition Sciences
Rochester Institute of Technology 1992 — 1994
Information Technology
FairPoint Communications September 2012 - Present
The White Mountain Chapter of the BMW CCA 2014 - 2015
JJQM Properties, LLC 2014 - 2014
Oasis Systems November 2010 - August 2012
JQM Corp dba Meineke Car Care Center September 2009 - November 2010
Sycamore Networks April 2008 - May 2009
Verizon Business January 2007 - March 2008
Verizon January 2005 - December 2006
Verizon January 2004 - December 2005
Skills
Program Management, Project Management, Cross-functional Team..., Telecommunications, Vendor Management, Process Improvement, SDLC, Requirements Analysis, PMO, Software Project..., Product Management, Business Analysis, Project Planning, Team Leadership, Strategic Planning, MS Project
Education
The George Washington University 2001 — 2011
Master's Certificate, Project Management
D'Amore-McKim School of Business at Northeastern University 1997 — 1999
MBA, General Management
University of New Hampshire -- Peter T. Paul College of Business and Economics 1986 — 1990
BA, Economics
Saidel Associates LLC January 2014 - Present
Altivon January 2013 - September 2013
Altivon November 2009 - January 2013
Verizon Business March 2008 - November 2009
Systems Integration, Inc. August 2006 - March 2008
Spanlink Communications 2005 - 2006
HCI Technologies, Inc. 1994 - 2000
AT&T 1978 - 1994
Skills
National Account Sales, Call Center, Telecommunications, Consultative Selling, IVR, Solution Selling, Sales Management, VoIP, Selling, National Accounts, Sales Operations, Contact Centers, Unified Communications, Call Centers, Telephony, ACD, Professional Services, Workforce Management, CRM, Integration, Management, Solution Architecture, Enterprise Software, SIP, Vendor Management, Business Process, Business Intelligence, Lead Generation, New Business Development, Managed Services, SaaS, Sales, Cloud Computing, Direct Sales, Sales Process, Customer Experience, Salesforce.com, Partner Management, Account Management, Data Center, Cisco Technologies, Pre-sales, Channel Partners, Product Management, Avaya, Business Development, Strategic Partnerships, SIP Trunking, Software Industry, Start-ups
Education
State University of New York at Albany 1971 — 1972
MS, Business Education
Cornell University 1968 — 1970
B.S., Hospitality Management
CoreDial, LLC December 2012 - Present
TelecoWorks February 2010 - December 2011
Comcast Cable February 2009 - September 2011
Verizon Business 2007 - 2009
VR Mergers & Acquisitions 2002 - 2007
RCN 1999 - 2001
Broadwing Communications 1999 - 2001
AT&T 1997 - 1999
AT&T 1989 - 1997
Sprint 1989 - 1992
Skills
Contract Negotiation, Customer Retention, Customer Relations, Public Speaking, Social Media Marketing, Solutions Development, MS Office Suite, Business Acumen, Business Alliances, Job Description..., New Business Development, Telecommunications, RFP, LAN/WAN, Sales Support, Account Management, Consultative Selling, Negotiation, Contract Negotiations, Sales Management, Forecasting, Team Building, Microsoft Office, LAN-WAN, Leadership, SaaS, Unified Communications, Strategic Partnerships, Customer Service, Professional Services, Networking, Sales, Solution Selling, Solution Development, Business Development, Sales Operations, Management, Telephony, Start-ups, Selling, Enterprise Software, Strategy, Salesforce.com, Training, Direct Sales, Managed Services, Sales Process, Strategic Planning, Cloud Computing, VoIP
Education
University of Nevada-Las Vegas 1980 — 1981
Hotel Restaurant Management
Valley Forge Christian College 2004 — 2007
Philosophy & Theology
Delaware County Community College 2008 — 2011
Business Management
St. Joseph's Prep 1976 — 1980
High School, College Preparatory
University of New Mexico January 2015 - Present
New Mexico Highlands University August 2014 - Present
Cypress College August 2012 - December 2013
Paetec September 2009 - July 2011
Verizon Business July 2003 - September 2009
Farmers Insurance September 2001 - June 2003
Skills
Account Management, Sales, Telecommunications, Customer Service, Direct Sales, Solution Selling, Call Center, Sales Operations, VoIP, Selling, Call Centers, Managed Services, Customer Retention, Sales Process, Wireless, Salesforce.com, Co-location, Management, Unified Communications, Leadership, Customer Satisfaction
Education
Cypress College 2012 — 2013
Associate of Science (A.S.), Psychiatric/Mental Health Services Technician
Indiana University South Bend 1980 — 1981
B.A., Political Science
Verizon Business July 2011 - Present
Verizon Business October 2010 - June 2011
Fidelity Residential Solutions October 2008 - June 2010
Fidelity Residential Solutions 2008 - 2010
Family Financial LLC April 2007 - August 2008
2004 DIAL AMERICA August 2005 - November 2007
U.S. Cellular August 2004 - December 2006
Martin Lamar Loose January 1996 - January 2002
The Sportsman's Guide January 1998 - January 1999
Skills
Microsoft Excel, Customer Satisfaction, Customer Service, Account Management, Process Improvement, Real Estate, Microsoft Office, Loans, Sales, Short Sales, Mortgage Lending, First Time Home Buyers, Outlook, Sellers, Selling, Call Center, Negotiation, Team Leadership, Contract Negotiation, Invoicing
Education
Concordia University-St. Paul
Self Employed January 2011 - Present
Verizon Business November 1981 - December 2008
Kentron International November 1980 - November 1981
Skills
Java, C, SQL, C#, JavaScript, HTML, XML, Microsoft SQL Server, .NET, ASP.NET, Visual Studio, MySQL, Software Development, Oracle, Linux, Visual Basic, Eclipse, Unix, JSP, Software Design, PL/SQL, Databases
Education
Dallas County Community College
USAF Tech School
Liberty Power 2013 - Present
Liberty Power 2012 - 2013
Liberty Power 2011 - 2012
Liberty Power May 2009 - October 2011
CVS/Caremark November 2007 - May 2009
Integrys Energy Services October 2005 - October 2007
Verizon Business May 2003 - October 2005
JP Morgan Chase April 2001 - September 2004
Net56 May 2002 - May 2003
Skills
Electricity Markets, Pricing Strategy, Competitive Analysis, Business Planning, SQL, VBA, Cantonese, Analytics, Data Mining, Electric Utility, Zainet, Pricing, Tableau, Forecasting, Business Intelligence, Financial Modeling, Team Building, Cross-functional Team...
Education
Northwestern University - Kellogg School of Management 2012 — 2013
Executive MBA
DePaul University
M.S, Business Information Technology
University of Illinois at Chicago
B.S., Mathematics and Computer Science
Whitney M. Young
AT&T June 2013 - Present
Behind the Scenes Computer & Network Solutions Consultants October 2012 - Present
AT&T/ Alcatel-Lucent March 2012 - October 2012
Gwinnett Technical College January 2010 - May 2012
MarketSource Inc. February 2012 - March 2012
Verizon Business February 2007 - July 2009
BellSouth April 2003 - February 2007
Lucent Technologies October 1997 - December 2000
Skills
Router Configuration, Switch Configuration, Cisco Switches, Cisco Wireless, Cisco, Network Administration, Troubleshooting, Cisco IOS, Cisco Security, Wireless Security, Information Security..., Information Security..., Security Audits, Cryptography, Computer Forensics, Network Forensics, Oracle SQL, Unix, Linux, Windows Server 2008, Telecommunications, Frame Relay, VoIP, MPLS, Ethernet, LAN/WAN, Unified Communications, Managed Services, Managed Hosting, Account Management, CPE, Call Center, Customer Relations, Consultative Selling, Solution Selling, Cold Calling, Sales Management, Complex Sales, Sales Process, Sales Engineering, Sales Presentations, Contract Negotiations, Closing Deals, New Business Development, Key Account Management, Unified Messaging, Routers, LAN-WAN, Cisco Technologies, Selling
Education
Gwinnett Technical College 2010 — 2012
Associate of Applied Science Degree in Computer Information Systems, CCNA, ISS, Cyber Crime, MSNA, Linux/UNIX
Cisco Networking Academy 2010 — 2011
CCNA Specialist, Networking, Security, Troubleshooting
Dekalb Community College 1981 — 1983
Accounting
salesforce.com June 2013 - Present
Verizon Business August 2011 - June 2013
Verizon Business August 2007 - July 2011
Verizon Business August 2006 - July 2007
MCI Corporation August 2002 - August 2005
Skills
CRM, Solution Selling, Enterprise Software, Cloud Computing, Sales Operations, Selling, Graphic Design, Account Management, Business Development, Strategy, Professional Services, Sales, Leadership, Management, Salesforce.com, Direct Sales
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2005 — 2010
MBA, Entrepreneurship
Eastern Illinois University 1998 — 2002
Bachelor of Science, Business; Administrative Information Technologies
Intergraph October 2009 - Present
Verizon Business January 2005 - 2009
MCI Worldcom January 2003 - January 2005
MCI January 1997 - January 2003
MCI July 1982 - January 1997
Skills
Project Management, Telecommunications, Infrastructure, PMP, PMO, Engineering, Cross-functional Team..., VoIP, Program Management, Software Project..., IP, Networking, Testing, Software Documentation, Integration, MS Project, Switches, Project Planning, Project Portfolio..., Product Management, Cisco Technologies, Management, Change Management, Strategy, Process Engineering, SDLC, Leadership, Databases, Vendor Management
Education
Dallas Baptist University 1994 — 1996
MBA, Business Administration
LeTourneau University 1991 — 1993
BS, Business Management
State University of New York College at Oswego
Attended - 2 years, Computer Science
General Motors October 2014 - Present
Verizon Business December 2002 - October 2014
Chrysler LLC 2002 - 2009
Auburn Hills IPC 1989 - 2002
EDS 1985 - 2002
US Navy January 1980 - August 1985
Skills
MPLS, Cisco IOS, ITIL, Vendor Management, Data Center, Switches, Troubleshooting, WAN, Routers, Telecommunications, TCP/IP, Routing, Catalyst Switches, LAN-WAN, Cisco Technologies, Disaster Recovery, Networking, BGP, Routing Protocols, LAN, LAN/WAN, LAN Switching, OSPF, Nortel switches, Cisco Catalyst Switches, Cisco Wireless, Cisco, Wireless, Team Leadership, Network Design, Network Engineering, VPN, Firewalls, VoIP, Network Architecture, Frame Relay, Network Security, Juniper, Cisco Nexus, CCNA, Load Balancing, Network Administration, Ethernet, IP, Wireless Networking, System Deployment, DNS, CCNP, EIGRP, IT Management
Education
University of Detroit Mercy 1979 — 1980
Liberal arts
Concordia University-Seward 1978 — 1979
Liberal Arts and Sciences, General Studies and Humanities
Baylor Scott & White Health May 2015 - August 2015
CenseoHealth August 2014 - May 2015
Humana January 2014 - July 2014
Insurance Coding and Billing Student October 2012 - October 2013
Verizon Business January 2011 - September 2012
Verizon Business February 2006 - January 2011
Verizon Enterprise Solutions March 2004 - February 2006
Verizon April 2003 - March 2004
GTE Network Services (Currently Verizon) June 1999 - April 2003
GTE Network Services (Currently Verizon) March 1998 - June 1999
Skills
Customer Service, Management, Project Management, Finance, HIPAA, Microsoft Office, Contract Management, Access, Healthcare, Process Improvement, ITIL Certified, Incident Management, Telecommunications..., Telecommunication..., Medical Coding, Documentations, Order Implementations, Network Hardening, Root Cause Analysis, Leading Meetings, Business Documentation, Medical Billing, Data Analysis, Medicare Risk Adjustment, Hierarchical Condition..., Medical Records, Medical Terminology, Medicare
Education
Richland College 2012 — 2013
Certification, Medical Billing and Coding, 4.00 GPA
Dallas Baptist University 1998 — 2002
BA, Mgmt - Business Administration, 3.68 GPA
Brain Trust May 2013 - Present
Loveland Canoe & Kayak May 2004 - Present
Time Warner Cable Business Class March 2011 - July 2012
Verizon Business April 2007 - January 2011
Premiere Global Services March 2005 - March 2007
Sprint January 2003 - July 2004
MCI July 1995 - June 2002
Skills
Video Conferencing, WebEx, Webinars, Selling, Solution Selling, Consultative Selling, Distance Learning, Unified Communications, Sales Management, Account Management, Sales, Telephony, MPLS, Channel Partners, Cross-functional Team..., Direct Sales, Managed Services, Telecommunications, Cloud Computing, Enterprise Software, Sales Process, SaaS, CRM, Strategy, Product Management, B2B, Strategic Partnerships, Salesforce.com, Professional Services, Sales Operations, Cold Calling, Marketing, VoIP, Wireless, Go-to-market Strategy, Lead Generation, Business Development, Networking, Leadership, Product Marketing, Mobile Devices, Training, Management, Customer Retention, Operations Management, Start-ups, Call Centers, New Business Development, Vendor Management, Data Center
Education
Daemen College 1981 — 1985
B.S. In Business Management, Business
Verizon Business September 2012 - Present
Windstream Communications August 2010 - August 2012
Tallgrass Technologies January 2008 - August 2010
Mangold 3 Inc d/b/a Rosati’s Pizza May 2004 - January 2008
AT&T June 2000 - May 2004
Avnet January 1999 - April 2000
Data Systems Network Corporation January 1994 - December 1999
Skills
Leadership, Solution Selling, Account Management, Cloud Computing, Managed Services, New Business Development, MPLS, Unified Communications, VoIP, Telephony, Telecommunications, Disaster Recovery, Sales, Team Leadership, Ethernet, Virtualization, Management, Data Center
Education
DePaul University 1989 — 1993
Marketing, Commerce
Five9 January 2013 - Present
Five9 May 2010 - January 2013
Transera Communications Inc. February 2008 - May 2010
Verizon Business October 2005 - February 2008
MCI 1994 - 2008
The CBORD Group, Inc. 1987 - 1994
Skills
Customer Service, Negotiation, Territory Development, Control Center, IVR, Sales, Management, Call Center, VoIP, Contact Centers, Unified Communications, Telecommunications, Managed Services, Call Centers, Professional Services, CRM, Solution Selling, Outsourcing, Leadership, Cloud Computing, Selling, Enterprise Software, Data Center, SaaS, Program Management, Business Development, Customer Satisfaction, CTI, Direct Sales, Cisco Technologies, ACD, Vendor Management
Education
Cornell University - Johnson Graduate School of Management 1995 — 1995
Creating & Managing High Performance Teams
Johnson and Wales University 1984 — 1987
Bachelor's degree, Hospitality Administration/Management
Upsala College 1983 — 1984
Business Administration and Management, General
Rider University 1982 — 1983
Thirty-One Gifts May 2014 - Present
Netech Corporation January 2013 - April 2014
3KeyLogic September 2011 - January 2013
Cisco Systems January 2011 - September 2011
Verizon Business November 2004 - November 2010
Borden February 1999 - May 2002
Discover Card 1991 - 1999
Skills
TCP/IP, VoIP, Unified Communications, Networking, Routers, Cisco Technologies, VMware, VPN, Ethernet, QoS, WAN, Cisco Call Manager, Network Design, IPSec
Education
DePaul University
Masters, Computer Science and Data - Telecommunications
Northwestern University
Bachelor Degree, Communications
Verizon Enterprise Solutions May 2014 - Present
Verizon Enterprise Solutions Group January 2012 - Present
Verizon Business January 2006 - Present
Verizon Enterprise Solutions January 2014 - May 2014
MCI 1991 - 2005
Skills
Contract Negotiation, Solution Selling, Managed Services, P&L Management, Enterprise Software, Professional Services, Leadership, Sales, Telecommunications, Unified Communications, Marketing Strategy, Cross-functional Team..., Wireless, Sales Process, Strategic Partnerships, Salesforce.com, VoIP, MPLS, Cloud Computing, Start-ups
Education
Cornell University 1981 — 1985
Bachelor of Science, Economics
Cornell University 1981 — 1985
Bachelor of Science, Economics
Fusion Solutions/ Fujitsu Network Communications October 2012 - Present
Verizon Business October 2011 - June 2012
Fusion Solutions, Inc./ Ericsson November 2010 - April 2011
Verizon February 2001 - November 2008
Dallas Area Rapid Transit January 1999 - July 2000
Skills
Vendor Management, Strategic Sourcing, Supply Chain Management, SAP, Sourcing, Forecasting, Telecommunications, Project Management, Customer Satisfaction, Salesforce.com, Supply Chain, Logistics, Materials Management, Quality Assurance, Leadership, Budgets, Analysis, Management, Procurement, Process Improvement, Program Management, Project Planning, Team Leadership, Outsourcing
Education
Dallas County Community College
Intro to Insurance Adjusting
Dallas County Community College
Workers Compensation
Voice of Hope School of Technology
IT Technician
HealthMarkets November 2010 - Present
EarthLink Business January 2010 - November 2010
Verizon Business 1998 - August 2009
United States Air Force 1987 - 1998
Skills
Health Insurance, Medicare Advantage, Supplemental Health..., Long Term Care Insurance, Term Life Insurance, Universal Life, Fixed Annuities, Dental and Vision..., Account Management, Life Insurance, Direct Sales, Solution Selling, Sales, Call Center, Sales Management, Insurance, Disability Insurance, Telecommunications, Medicare, Call Centers, Salesforce.com, Long-term Care, Small Business, Networking, Employee Benefits, Selling, Customer Service, Customer Retention, Cold Calling
Education
University of Maryland College Park 1991 — 1996
Defense Language Institute 1987 — 1988
Polish Language and Literature
New Haven High School 1979 — 1981
Bishop Dwenger High School 1978 — 1979
Open IX Association October 2014 - Present
LINX USA December 2013 - Present
Open IX Association September 2013 - Present
DuPont Fabros February 2010 - Present
Global Data Center Solutions March 2009 - February 2010
TATA Communications Ltd. (fka VSNL) January 2008 - March 2009
Digex December 2005 - November 2007
Verizon Business September 2000 - November 2007
MCI June 2001 - December 2002
UUNET 2000 - June 2001
Skills
Telecommunications, Data Center, IP Networking, Carriers, Carrier Ethernet, Carrier Relations, Carrier Management, Carrier Negotiations, Network Design, Network Architecture, Network Engineering, Internetworking, Dark Fiber, Product Marketing, Colocation, Fiber, Co-location, IP, Network Security, Managed Services, Negotiation, Product Management, Management, Integration, Security, Disaster Recovery, Storage, Networking, Ethernet, VoIP, Optical Fiber, Public Relations
Education
Pink Elephant, Atlanta 2005 — 2006
ITIL Certification
Central Queensland University, Australia 1995 — 1997
MBA, Information Systems
Apple Industries 1994 — 1995
Diploma, •Higher Diploma in Software Engineering
Delhi University, India 1992 — 1995
BS, Computer Science
Compucom Systems July 2013 - Present
MasTec Advanced Technologies December 2011 - November 2012
Verizon Business March 1981 - May 2007
Skills
System Administration, Vendor Management, Citrix, Operating Systems, Information Technology, SAP, Microsoft Office, Microsoft Word, Microsoft Excel, Call Centers, Training, Management, Customer Service, Team Leadership, Leadership, Networking, Team Building, Customer Satisfaction
Education
Dallas County Community College 2010 — 2012
Associate's Degree, Management
Richland Community College 2010 — 2012
Associate in Applied Science – Management, Business Administration and Management, General
Verizon Enterprise Solutions 2004 - 2015
Verizon Business 2000 - 2004
Skills
Telecommunications, Unified Communications, Managed Services, VoIP, Project Management, Cloud Computing, Data Center, Solution Selling, Vendor Management, IP, Account Management
Education
DePaul University
Bachelor’s Degree, Biology/Biological Sciences, General
Verizon Business 1983 - 2009
Skills
Call Centers, Managed Services, IP, Telecommunications, Team Leadership, Team Building, Vendor Management, VoIP, Program Management, Wireless, Customer Service
Education
DePaul University 1988 — 1991
Telecommunications Management
Verizon Business October 2006 - Present
MCI Corporation November 1999 - October 2006
MCI Corporation June 1997 - November 1999
Beaton Inc. September 1989 - May 1996
Skills
Management, Telecommunications, Pricing, Creative Solutions, Pre-sales, Team Leadership, Negotiation, Data Center, Cross-functional Team...
Education
Cornell College
Bachelor of Arts (BA), Psychology
University of Iowa - Henry B. Tippie College of Business
Master of Business Administration (M.B.A.), Human Resources Management and Services
Cannon Group August 2012 - Present
Tele.Net Inc. September 2010 - August 2012
Verizon Business January 2009 - September 2010
Verizon Business - Mid Atlantic Service April 2007 - December 2008
Verizon Business - PA/NJ January 2005 - April 2007
Verizon Business Customer Service October 2003 - April 2007
Verizon Business January 2003 - January 2005
Verizon Business January 1992 - 1994
Education
Delaware County Community College
Arts, Art History/Accounting
H&R Block
Verizon Wireless July 2013 - Present
Verizon Business February 2012 - June 2013
nPhase, LLC March 2010 - February 2012
Microsystems February 2009 - January 2010
Microsystems January 2007 - January 2009
DePaul University 2004 - 2006
Skills
Troubleshooting, Customer Support, SQL, XML, IP Addressing, Subnetting, SoapUI, Windows, SQL Server, VPN, Cisco VPN, Technical Documentation, Device Programming, AT commands, Network Traffic Analysis, Network Topology, Wireshark, Database Design, Relational Databases, Java, Object Oriented Design, Microsoft Office, Microsoft Word, Wordperfect, DeltaView, Document Management, VMware, Active Directory
Education
DePaul University 2002 — 2006
B.S., Information Systems
Van Go Delivery, LLC June 2015 - Present
iGlobal, LLC March 2013 - May 2015
Verizon Business June 2006 - August 2012
TDS Metrocom September 2004 - June 2006
MCI Corporation June 1995 - April 2004
Wrigley Company December 1988 - May 1995
Skills
ITIL Foundation v3..., Telecommunications..., Clarity, VoIP, Project Management, Nortel, Disaster Recovery, Voice Mail, Purchasing Processes, Communications Audits, Microsoft Excel, Outlook, Microsoft Word, Microsoft Exchange, XP, PowerPoint, Sarbanes-Oxley, Shared Services, Telecommunications, ITIL, Frame Relay, Networking, Visio, SIP Trunking, WAN, Network Design, T1, IP, Unified Communications, Switches, Data Center, Network Engineering, Cisco Technologies, PMP, Routing, MPLS, Managed Services, SIP, Wireless, LAN-WAN, Management, Ethernet, Telephony, Project Planning, Call Centers, Windows XP
Education
DePaul University 1993 — 1993
Executive Program
DeVry University-Illinois 1992 — 1993
Telecommunications Management
Willbros Group, Inc. October 2014 - Present
Verizon Business June 2012 - June 2014
Oklahoma State University February 2011 - June 2012
Deloitte June 2009 - July 2009
US Army July 2000 - September 2007
Skills
Quickbooks, Accounting, Accounts Receivable, Auditing, Spreadsheets, Financial Reporting, Budget Analysis, Financial Accounting, Excel, Financial Analysis, SOX, Data Entry, Word, Tax, Outlook, Access, Invoicing, PowerPoint, Microsoft Office, Billing, Budgeting, Analysis, Risk Assessment, Supervisory Skills, Inventory Management, Financial Management, Accounts Payable, Critical Thinking, QuickBooks, Microsoft Excel, Microsoft Word, Financial Statements, CPA, Variance Analysis, GAAP, General Ledger, Account Reconciliation, Bookkeeping, Internal Controls, US GAAP, Tax Preparation, Cost Accounting
Education
Oklahoma State University 2007 — 2010
BSBA, Accounting
Defense Language Institute 2001 — 2004
Associate of Arts (AA), Korean
Avanade March 2013 - Present
Tethys Bioscience, Inc. April 2011 - March 2013
ADVANTIS Global Inc. 2010 - 2012
Wells Fargo March 2010 - April 2011
Lockerz, Inc. December 2009 - March 2010
Forest Pharmaceuticals August 2009 - December 2009
Verizon Business June 2009 - August 2009
Asurion Mobile Applications November 2008 - May 2009
Asurion November 2008 - May 2009
Certain Software March 2007 - November 2008
Skills
Virtualization, VMware, Disaster Recovery, Microsoft SQL Server, Data Center, Servers, Cloud Computing, Windows Server, DNS, VMware ESX, SharePoint, Active Directory, SAN, Enterprise Architecture, Solaris, Storage Area Networks, Storage, Linux, VMware Infrastructure, IT Operations, Operating Systems, Network Administration, Unix, NTFS, Vendor Management, High Availability, System Administration, System Architecture, IIS, Powershell, Airwatch, Server Architecture, Integration, Mac OS X, Linux server..., ADSI, WinPE, Server Farms, Network Architecture, Clustering, Architecture, CentOS, Microsoft Exchange, Mobile Device Management, Email, Security, Firewalls, System Deployment, DHCP, Customer Service
Education
DePaul University 1992 — 1993
Computer Science
DeVry University 1989 — 1992
Computer Information Systems
Atria Senior Living June 2015 - Present
Susan McKenna Executive Coaching August 2013 - May 2015
The Cornerstone Group, Inc. A PI Worldwide Member Firm December 2010 - July 2013
Verizon Business September 2008 - October 2009
Westwood International 2005 - 2008
AT&T 1993 - 2000
Skills
Customer Relations, Team Building, Leadership Development, Coaching, Account Management, Public Speaking, Executive Coaching, Customer Service, Training, Change Management, Leadership, Employee Engagement, Business Development, Talent Acquisition, Strategy, Conflict Resolution, Organizational..., Recruiting, Employee Training, Human Resources, Performance Management, Organizational..., Management, Strategic Planning
Education
Denison University
B.A., Psychology/Spanish
Exclusive Technology Consulting, Inc. January 2015 - May 2015
Verizon Business May 2006 - October 2014
KlarTech September 2009 - June 2011
Applied Systems April 2005 - May 2006
Robert Morris University, Chicago, IL 2003 - May 2005
Skills
Customer Service, Invoicing, Telecommunications..., Microsoft Excel, Strategic Planning, Graphic Design, Billing Systems, Internal Audit, Accounts Payable, Project Management, Photoshop, Telecommunications, Microsoft Office, Social Media, New Business Development, Construction, Photography, Web Design, Advertising, Marketing Strategy, Marketing, Team Building, Online Advertising, Access, Databases, Networking, Troubleshooting, Information Technology, Problem Solving, Training, Strategy, Technical Support
Education
DePaul University 2012 — 2012
Eastern Illinois University 1999 — 2003
Bachelor of Business Administration (BBA), Computer/Information Technology Administration and Management
Kaiser Permanente - Colorado Permanente Medical Group PC. July 2013 - Present
Kaiser Permanente September 2012 - June 2013
Kaiser Permanente September 2010 - November 2012
Kaiser Permanente April 2008 - August 2010
Clayton Fixed Income Services May 2007 - April 2008
Clayton Fixed Income Services January 2006 - April 2007
Verizon Business January 2005 - December 2005
Verizon Business 2000 - 2004
Skills
Access, Data Analysis, Analysis, Process Improvement, Business Analysis, Financial Analysis, SAS, VBA, Analytics, Risk Management, Business Intelligence, Quality Assurance, Microsoft Office, Visio, Strategic Planning, Microsoft Excel, Team Leadership, Salesforce.com, SQL, Business Objects, Forecasting, Management
Education
Keller Graduate School of Management of DeVry University 2003 — 2005
MBA, Finance
Daystar University 1995 — 1999
BBA, Marketing
OUTSCALE March 2015 - Present
DocMii 2011 - Present
eMusic October 2012 - June 2013
Verizon Business 2002 - 2010
Level 3 Communications 2000 - 2001
SFR 1996 - 2000
Skills
Business Development, Strategic Partnerships, Strategy, Management, Business Planning, Business Strategy, Telecommunications, Leadership, New Business Development, Marketing Strategy, Selling, Sales Management, Go-to-market Strategy, Sales
Education
Conservatoire National des Arts et Métiers 1995 — 1996
DESCF (DIPLOME D'ETUDE SUPERIEUR COMPTABLE ET FINANCIER), ACCOUNTING & FINANCE
Conservatoire National des Arts et Métiers 1994 — 1995
DECF (DIPLOME D'ETUDE COMPTABLE ET FINANCIER), ACCOUNTING & FINANCE
Université Paris Dauphine 1989 — 1993
MA FINANCE AND ACCOUNTING, FINANCE
Panasonic March 2013 - Present
Verizon October 2009 - February 2013
Verizon Business December 2006 - October 2009
Verizon Wireless October 1995 - December 2006
Grotta, Glassman & Hoffman 1989 - 1992
Skills
Employee Relations, Equal Employment..., Labor Relations, Affirmative Action, Vendor Management, Telecommunications, Performance Management, Succession Planning, Strategic Planning, Leadership Development, Organizational..., PeopleSoft, Onboarding, Project Management, Recruiting, HRIS, Mergers, HR Policies, HR Consulting, Applicant Tracking..., FMLA, EEO Investigations, Policy, EEO Reporting, Employment Law, EEO/AA Compliance, Conflict Resolution, Conflict Management, Leadership, Personnel Management, Team Leadership, Employee Training, HR Transformation, Diversity & Inclusion, Mediation, Contract Negotiation, Legal Compliance, Workforce Planning, HR Policy Formulation, College Recruiting, Talent Acquisition, Employee Benefits, Talent Management, Coaching, Organizational Design, Training, Compensation & Benefit, Compliance, Benefits Administration, Union
Education
Nova Southeastern University—Shepard Broad Law Center 2014 — 2016
Master of Employment Law
Villanova University 1980 — 1985
B of A, Economics
Cornell University 1997 — 1997
Certificate - Contract Negotiations
Interactive Data April 2014 - Present
HP Enterprise Services June 2010 - April 2014
Verizon Business April 2006 - December 2009
ABN Amro February 1985 - April 2006
ABN AMRO 1985 - 2006
Chicago Board Options Exchange March 1983 - February 1985
Skills
Integration, ITIL, MS Project, Change Management, Certified Project..., WAN, LAN, Data Center, Data Center Relocation, Data Center Architecture, Metro Ethernet, Cable Plant Design, Agile Project Management, Visio, Managed Services, Local Area Network, IT Operations, IP, Resource Management, Structured Cabling, Architecture, Project Management, Telecommunications, PMO, PMP, Vendor Management, Management, Network Design, Outsourcing, Infrastructure, IT Service Management, Business Continuity, IT Strategy, Risk Management, IT Management, Project Planning, Incident Management, LAN-WAN, Information Technology, Leadership, Networking, Security, Business Analysis, System Deployment, Service Delivery, Project Delivery, Project Portfolio..., Solution Architecture, Governance, IT Outsourcing
Education
DePaul University 1993 — 1998
BA, Technology architectures
Telx 2014 - Present
Telx 2013 - 2014
Suncoast Technology Solutions 2010 - 2013
Digital Hands 2011 - 2012
Equinix (Formerly Switch and Data) 2009 - 2010
Verizon Business 2006 - 2008
MCI Communications 2005 - 2006
MCI Communications 2000 - 2004
MCI Communications 1987 - 1999
Skills
Endpoint Security, Channel Optimization, Strategic Leadership, Channel Management, Cloud Computing, Managed Hosting, IP, Market Development, Mergers, Call Center, Peering, Channel, Solution Selling, Managed Services, Direct Sales, Channel Partners, Consultative Selling, Professional Services, Strategic Partnerships, Contract Negotiations, Data Center, Salesforce.com, New Business Development, Account Management, Sales Management, Telecommunications, Unified Communications, Executive Reporting, International Sales, Internet Services, SaaS, Selling, Business Development, Outsourcing, Competitive Analysis, Leadership, Sales Operations, Management, Sales
Education
DePaul University
Master of Arts, Communications
Illinois State University
Bachelor of Science, Communications
Verizon Business March 2004 - Present
Quest Communications June 2001 - April 2003
tw telecom March 2001 - June 2001
Skills
Program Management, PMP, Telecommunications, PMO, Vendor Management, ITIL, Integration, Project Management, SDLC, Project Delivery, Service Delivery, Business Analysis, Data Center, MS Project, Project Portfolio..., IT Management, IT Service Management, IT Strategy, Enterprise Architecture, Outsourcing, Solution Architecture, Business Process, Pre-sales, Agile Project Management, Resource Management, PRINCE2, Microsoft Project, Managed Services, Telephony
Education
Polytechnic University 1998 — 2000
Master's degree, Telecommunications Management
NYIT 1985 — 1990
Bachelor of Architecture (B.Arch.), Architecture
Cornell University
Master Certificate in Systems Design and Project Leadership
Verizon Business June 2011 - Present
Verizon Business September 1999 - June 2011
MCI Corporation 2002 - 2003
Skills
Telecommunications
Education
Illinois State University 1992 — 1996
Curtin University of Technology 1994 — 1995
Verizon Business July 2011 - Present
Optimum Biometric Labs April 2010 - July 2011
Skills
Quality Assurance, Automation, Testing, QTP, C++, C#, Regression Testing, Test Case Generation, Scrum, Test Automation
Education
University of Iowa - Henry B. Tippie College of Business 2014 — 2018
Master's Degree, Managerial Sciences
Davenport University 2007 — 2011
Bachelor's of Applied Science, Biometric Security and Information Assurance
Symantec June 2012 - Present
CompuCom August 2008 - June 2012
Getronics December 2007 - August 2008
Verizon Business May 2000 - December 2007
MCI 2004 - 2006
Equality Specialties June 1994 - May 2000
Skills
Channel Management, Sales Management, Outsourcing, Managed Services, Solution Selling, Cloud Computing
Education
Duke University 1985 — 1989
Bachelor of Arts (B.A.), Philosophy
DePaul University - Charles H. Kellstadt Graduate School of Business 1997 — 2000
MBA, Marketing and Finance
Verizon Business May 1990 - Present
US Navy 1985 - 1989
Skills
Telecommunications, Research, Management, Project Management, Training, Customer Satisfaction, Customer Service, Strategy, Testing, Event Planning, Project Planning, Leadership, Strategic Planning, Program Management, Vendor Management, Microsoft Office, VoIP, Ethernet
Education
SUNY Empire State College 1990 — 1993
Bachelor of Science (BS), Social Justice/Cultural Awareness
State University of New York at Albany 1984 — 1985
Health and Physical Education/Fitness
Dean College 1983 — 1984
Physical Education Teaching and Coaching
NIIT August 2014 - Present
Verizon Enterprise Solutions Group August 2009 - July 2014
Verizon Business August 1999 - July 2009
Ingram Micro February 1999 - August 1999
Pacific Gas & Electric October 1998 - February 1999
Skills
SDLC, Strategy, Enterprise Software, Software Development, Requirements Analysis, Team Management, Business Analysis, Business Intelligence, Oracle, PMP, Data Science, Data Analytics, Software Project..., Data Integration, Databases, Data Mining, Predictive Analytics, ETL Tools, Data Warehousing, Informatica, OBIEE, R, PYTHON, Teradata Data Warehouse, Hadoop, Minitab, SQL, Project Management, Agile Methodologies, Analytics, Requirements Gathering, Data Modeling, Business Analytics, Management, Enterprise Architecture, Business Requirements, Teradata, Master Data Management, SAS, Integration, Testing, Data Analysis, Performance Tuning
Education
Cornell University 2011 — 2012
CFM, Financial Management
Villanova University 2011 — 2012
CBIP, Masters Certificate in Business Intelligence, Business Intelligence, CBIP
Villanova University 2011 — 2011
SSGB, Six Sigma
The George Washington University - School of Business 2009 — 2009
Certificate, Business Analysis
The George Washington University - School of Business 2006 — 2008
Master's Certificate in Project Management
The George Washington University - School of Business 2002 — 2003
Master's in MIS
George Mason University 2001 — 2002
Master's certificate, Database technology
The George Washington University 2000 — 2001
Master's certificate, Web technology and Management
University of Mumbai 1992 — 1997
Batchelor in Engineering, Electronics
AT&T May 2013 - Present
T-Mobile April 2012 - Present
Verizon Business July 2008 - April 2012
Sarcom August 2006 - July 2008
Sprint March 1989 - July 2006
Skills
Building Relationships, Cloud Computing, Strategy, Sales Management, Leadership, Cisco Technologies, Management, Direct Sales, CRM, Sales, Sales Process, Wireless, New Business Development, Qualifying Prospects, Team Building, Solution Selling, Salesforce.com, Business Development, Managed Services, SaaS, IP, Contract Negotiation, Account Management, Team Leadership, Telecommunications, B2B, VoIP, Unified Communications, Strategic Partnerships, P&L Management, Channel Partners, MPLS, Online Marketing, Selling, Customer Retention, Mobile Devices, Networking, Coaching, Call Centers, Enterprise Software, Vendor Management, Co-location, Professional Services, Sales Operations, Lead Generation, Cold Calling
Education
Cuyahoga Community College
Marketing
Lincoln West High School
Jacobs Engineering Group June 2014 - Present
MasTec Network Solutions December 2012 - May 2014
Optima Network Services November 2012 - November 2012
Verizon Business April 2011 - March 2012
Verizon Business November 1999 - April 2011
WorldCom February 1999 - November 1999
MCI October 1997 - February 1999
MCI May 1996 - October 1997
MCI May 1995 - May 1996
MCI January 1994 - May 1995
Skills
ITIL, Customer Service, Billing, Problem Solving, Negotiation, Planning, Teamwork, Coordination, Microsoft Office, Customer Satisfaction, Escalation, Telecommunications, Account Reconciliation, Customer Relations, Sales Support, Invoicing, Call Center, Outlook, PowerPoint, Project Planning, Account Management, Microsoft Excel, Project Management, Call Centers, Analysis, Forecasting, Wireless, Construction Drawings, Zoning, Building Permits, Structural Analysis, Regulatory Requirements, SLA, Managed Services, Data Center, Fundraising, Sales, Program Management
Education
DePaul University 1987 — 1992
Bachelor of Arts, Sociology
Keller Graduate School of Management of DeVry University
MBA, Project Management
Voice Data Systems October 1990 - Present
Haworth January 1989 - October 1990
Verizon Business November 1988 - January 1989
EDS Group January 1988 - November 1988
Skills
Unified Communications, Telephony, VoIP, New Business Development, Sales Management, Solution Selling, Direct Sales, SIP, Account Management, Contact Centers, Avaya, Telecommunications, Video Conferencing, Management, Avaya Technologies
Education
Davenport University 1988 — 1989
Communications
San Jacinto College 1986 — 1987
Electrical, Electronics and Communications Engineering
MarketSource February 2014 - Present
International Institute for Learning June 2013 - July 2013
Knovel Corporation June 2012 - December 2012
Knovel Corporation March 2011 - June 2012
Knovel Corporation September 2010 - March 2011
Sage Software/Axiom Staffing December 2009 - January 2010
Rentals.com June 2008 - October 2009
Verizon Business February 2007 - May 2008
FleetCor Technologies October 2004 - February 2007
Lynk Systems September 2001 - September 2004
Skills
B2B Sales, Account Management, Contract Management, Database Management, Proposal Creation, Customer Retention, Customer Relations, Client Relations, Online Advertising, Customer Centric Selling, Sales..., CRM System, ACT System, Goldmine, JD Edwards, Salesforce, Microsoft Office(Word,..., Siebel, Star, Fred, CIS, AMES, LMS Lynk, Web Demonstration, Salesforce.com, B2B, Sales, Cold Calling, Sales Operations, Sales Management, CRM, New Business Development, Product Management, Call Centers, Customer Service, Marketing, Sales Process, Solution Selling, Strategy, Direct Sales, Sales Presentations, Lead Generation, Forecasting, SaaS, Strategic Partnerships, Business Development, Time Management, Channel Partners
Education
Dekalb Community College
Business
Verizon Business August 1999 - Present
Robert mulrey financial January 2003 - April 2011
Skills
Call Center, Microsoft Office, Microsoft Excel, Visio, Access, System Administration, Salesforce.com, Microsoft Word, PowerPoint, Software Documentation, Lotus Notes, Data Entry, PeopleSoft, Customer Satisfaction, Team Leadership
Education
Curry College 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Eastern Nazarene College 2003 — 2005
Associate's degree, Business Administration and Management, General
Verizon Wireless November 2011 - Present
Verizon Business September 2007 - April 2011
MCI International/Worldcom/Verizon Business September 2003 - August 2007
Fore Associates LLC November 1990 - August 2003
Fore Associates LLC January 1990 - October 1990
Skills
TSO, VSAM, JCL, CICS, DB2, Unix, SSRS, WebFOCUS, Teamwork, Mainframe, COBOL, Programming, SDLC, Visio, MVS, Systems Analysis, Fileaid, SQL, Databases, SQL Server, Documentation, PL/SQL, Requirements Analysis, Software Development, FTP, Business Analysis, Crystal Reports, Operating Systems, Testing, DB2/SQL, Windows, Quality Assurance, Analysis, Problem Solving, Microsoft Office, Excel, Troubleshooting
Education
De La Salle University
Bachelor, Accounting
Don Bosco Academy
High School
Chicago Police Department 2012 - Present
CHICAGO FINANCIAL 2008 - 2011
FIRST FINANCIAL 2005 - 2008
VERIZON BUSINESS 2003 - 2005
GREAT LAKES ANALYTICAL 2000 - 2003
MEADOWS CREDIT UNION 1994 - 1999
Skills
Public Relations, Strategic Partnerships, Strategic Planning, Business Development, Leadership, Nonprofits, Marketing, Government, Law Enforcement, Budgets, Public Speaking, Analysis, Policy, Human Resources, Negotiation, Fundraising, Strategy, Program Management, Leadership Development, Enforcement
Education
DePaul University
Marketing Entrepreneurship: Leadership
William Rainey Harper College
International Business: Criminal Justice
BitSight Technologies June 2015 - Present
Society of Information Risk Analysts 2010 - Present
Verizon Business 2012 - June 2015
Target 2008 - January 2012
MN ISSA June 2008 - 2012
Boston Scientific December 2003 - August 2007
Skills
Machine Learning, Data Analysis, Statistics, Statistical Modeling, Security, Information Security..., Information Security, PKI, Cryptography, Risk Management, Network Security, Information Technology, Risk Analysis
Education
Penn State University
Masters Certificate, Applied Statistics
Concordia University-St. Paul 2007 — 2008
BA, IT Management
Verizon October 2008 - Present
Verizon Business May 2007 - October 2008
Intel October 2004 - February 2007
Intel October 1999 - September 2004
Lucent Technologies March 1996 - September 1999
AT&T Bell Labs March 1994 - February 1996
AT&T Bell Labs January 1993 - February 1994
AT&T Bell Labs August 1990 - February 1993
AT&T Bell Labs May 1987 - July 1990
Skills
Program Management, ITIL, Change Management, PMO, Service Delivery, Problem Management, Financial Management, Risk Management, Enterprise Software, Outsourcing, SaaS, Telecommunications, Testing, Wireless, Cross-functional Team..., Integration, Management, PMP, VoIP
Education
Fairleigh Dickinson University-Florham Campus 1990 — 1994
MBA, Business Management
Cornell University 1986 — 1987
MEng, Electrical Engineering
University of Rhode Island 1982 — 1986
BSEE, Electrical Engineering
Decision Lens September 2014 - Present
Level 3 Communications October 2011 - August 2014
US Department of State September 2009 - November 2011
Self-Employed July 2008 - September 2009
Verizon Business November 2000 - July 2008
Verizon June 1987 - November 2000
Skills
Virtualization, Network Security, Cloud Computing, IT Outsourcing, B to B Sales, Customer Negotiations, Program Management, Product Development, Customer Service, Solution Selling, Telecommunications, Help Desk Management, Fun, Government Contracting, Federal Government Sales, Social Networking, Vendor Management, Project Management, Data Center, Salesforce.com, Management, Sales, VoIP, Business Development, Competitive Analysis, Managed Services, Enterprise Software, Strategic Partnerships, Wireless, Direct Sales, Unified Communications, Strategy, CRM, SaaS
Education
Georgetown University - The McDonough School of Business 1998 — 2000
MBA, International Business
Davidson College 1982 — 1986
BA, History
Woodberry Forest School 1979 — 1982
Martinsville High School
Verizon Business May 2006 - Present
VeriSign, Inc. November 2004 - April 2006
Broderick & Company May 2004 - September 2004
AOL Time Warner November 2003 - March 2004
NaviSite, Inc. September 1999 - March 2003
Metamor Worldwide January 1998 - February 1999
Please see references below January 1991 - December 1997
Skills
Product Management, Product Marketing, Cloud Computing, Competitive Analysis, Product Development, E-commerce, Go-to-market Strategy, Cross-functional Team..., Strategic Partnerships, Product Requirements
Education
UC Berkeley Haas Executive Education 2011 — 2011
Certificate
University of Maryland University College 1998 — 2003
MS
Northwestern University - Kellogg School of Management 1981 — 1983
MBA
Cornell University
BA
Institute of Social Studies
Diploma
The Culture and Coaching Corner- Diversity Coaching Consultants January 2010 - Present
Petite Giant Custom Events September 2003 - Present
Challenger, Gray & Christmas, Inc. November 2014 - July 2015
HCL America, Inc. October 2011 - 2014
Professional Diversity Network September 2011 - 2014
New York City Department of Education 2010 - January 2011
Verizon Business 2006 - 2010
SENJI, Inc. January 2004 - January 2006
Fairfax County Government 2005 - 2006
The Hartford 2005 - 2005
Skills
Diversity, Cultural Diversity, Diversity Strategy, Organizational..., Employee Engagement, Employee Relations, Leadership Development, Talent Management, Workforce Planning, Onboarding, Organizational..., Human Resources, Succession Planning, Talent Acquisition, Recruiting, Personnel Management, Training, Coaching, Policy, Diversity & Inclusion, Affirmative Action, Workshop Facilitation, Leadership, Applicant Tracking..., EEO, College Recruiting, Management, Performance Management, Diversity & Inclusion..., Affirmative Action..., Career Development, OFCCP, Strategy, Organizational Design, HR Consulting, Interviews, Program Management, HR Policies, Staff Development, Conflict Resolution, HRIS, Sourcing, Executive Coaching, Employee Training, Employer Branding, Consulting, Employee Benefits, Diversity Training, Performance Appraisal, Hiring
Education
Walden University 2005 — 2015
Ph.D., Industrial/Organizational Psychology
The New School University- Robert J. Milano Graduate School of Management and Urban Policy 2000 — 2002
MS/MPA, Urban Policy (Public Administration) and Management
Delaware State University 1995 — 1999
BA/BA, Dual Degree- Political Science and English
Francis Lewis High School
Allianz Global Investors August 2012 - Present
Tokio Marine Management February 2012 - August 2012
Allianz Global Investors November 2011 - February 2012
Crossfire Consulting April 1999 - December 2011
Verizon Business April 2005 - June 2011
Verizon November 2001 - April 2005
Pitney Bowes 1999 - 2005
Bell Atlantic 1998 - 1999
NYNEX Science and Technology 1990 - 1998
Timeplex Inc. 1978 - 1990
Skills
User Stories, Requirements Analysis, Integration, Agile, SDLC, Testing, Requirements Gathering, Business Requirements, Business Analysis, Telecommunications, Visio, Python
Education
Fairleigh Dickinson University-Metropolitan Campus 1980 — 1982
MS, Computer Science
Denison University 1975 — 1978
BS, Math/Physics Magna Cum Laude
McKinstry July 2013 - Present
IBM October 2012 - July 2013
LyondellBasell November 2008 - October 2012
Verizon Business January 2003 - November 2008
Manager MCI / Worldcom 1998 - 2003
Skills
Data Center, Facilities Management, ITIL V3 Foundation, NOC, Backup & Restore, HVAC, DC power, UPS systems, Technical Facility..., SOX Compliancy, Telecommunications, RFP, Power Management, IT Equipment Planning, Cable Management, ITIL, Standby Generators, Diesel Fuel Tanks, Telecommunications..., Circuit Testing, DS3, VoIP, DC Power, MPLS, Security, SDLC, Engineering, Information Technology, Telephony, Network Design, Project Management, Disaster Recovery, Management, Incident Management, Leadership, Vendor Management, Process Improvement, System Deployment, Integration, Project Planning, Infrastructure, IT Operations, UPS Systems
Education
Dallas Baptist University 1998 — 2006
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Presidio May 2008 - Present
Avaya November 2007 - May 2008
Verizon Business July 2006 - October 2007
AT&T March 1999 - July 2006
US Navy December 1993 - May 1998
Skills
VoIP, Data Center, LAN-WAN, Channel Sales, Unified Communications, Telecommunications, Cisco Technologies, Selling, Program Management, VMware, Managed Services, Sales Operations, Business Intelligence, Channel Partners, Cloud Computing, Direct Sales, Co-location, Disaster Recovery, Enterprise Software, Leadership, MPLS, Network Architecture, Networking, Pre-sales, Professional Services, SaaS, Sales, Solution Selling, Storage, Strategy, Telephony, Virtualization, WAN, Wireless
Education
Concordia University Texas 2005 — 2006
Verizon Enterprise Solutions March 2012 - Present
Verizon Enterprise Solutions March 2012 - Present
Verizon Business October 2010 - March 2012
Verizon Business February 2006 - October 2010
Norlight, Inc. 2006 - 2007
Norlight Telecommunications 2006 - 2007
Metavante 1998 - 2006
Skills
Cloud Computing, Telecommunications, VoIP, Unified Communications, Enterprise Software, Strategy, Data Center, MPLS, CRM, Managed Services, Security, Networking, Solution Selling, Leadership, WAN, Disaster Recovery, Professional Services, Selling, Software Documentation, Cisco Technologies, Wireless, Go-to-market Strategy, ITIL, IP, Sales, VPN, Strategic Planning, Marketing Strategy, B2B Marketing Strategy, Business Development, Business Planning, Business Process..., New Business Development, Property & Casualty..., Insurance, Life Insurance, Financial Services, IOT, M2M, Usage-Based Insurance
Education
Concordia University-Wisconsin 2010 — 2012
Global Master of Business Administration (M.B.A.), Finance and Information Technology, 4.0/4.0 Graduated Magna Cum Laude
Milwaukee School of Engineering 1993 — 1999
Computer and Electrical Engineering and Business Management
Schoolcraft College May 2014 - Present
Secure-24 January 2013 - May 2014
TD Autofinance May 2012 - January 2013
Verizon Business January 2010 - May 2012
Verizon Business November 2007 - January 2010
Network Dynamics Inc August 2001 - November 2007
Nortel Networks July 2000 - August 2001
Chrysler Corporation January 1994 - July 2000
Chrysler Corporation January 1992 - January 1994
Skills
Project Coordination, Network Engineering, Network Security, TCP/IP, Switches, Data Center, Routers, Visio, Vendor Management, Security, Troubleshooting, Network Administration, ITIL, Strategic Planning, Firewalls, MS Project, Telecommunications, Disaster Recovery, WAN, Routing, Cisco Technologies, Unified Communications, Servers, Juniper, MPLS, IT Management, Network Architecture, OSPF, Networking, VoIP, Information Security, DNS, Network Design, Virtualization, LAN-WAN, Cisco IOS, Infrastructure, Technical Support, Checkpoint, Ethernet, Active Directory, Software Installation, IPS, VPN, Frame Relay, System Deployment, Testing, Wireless Networking, VMware, Integration
Education
Davenport University 1981 — 1986
B.A, Computer Information System; Numerous Information Technology classes
Howard Hanna December 2010 - Present
Avaya April 2008 - October 2008
Verizon Business September 2006 - March 2008
Broadvox 2006 - 2007
NextiraOne 2002 - 2004
paradyne 1998 - 2002
Racal Datacom 1996 - 1998
ARC 1981 - 1989
Skills
CNE - Certified..., Negotiation, Direct Sales, Sales Management, Telecommunications, Selling, Solution Selling, Real Estate, Contract Negotiation, Networking, Business Development, Sales, Team Building, Marketing, Sellers, Entrepreneurship, Real Estate Transactions, Residential Homes, Sales Operations
Education
Cuyahoga Community College 1978 — 1980
Electrical Engineering & Accounting
BDO USA, LLP January 2014 - Present
Verizon Business 2007 - Present
Verizon June 2007 - September 2013
Hewitt Associates January 2005 - June 2007
Skills
Accounting
Education
DePaul University 2011 — 2013
Continued Education, Accounting, 3.6
University of Iowa - Henry B. Tippie College of Business 1999 — 2004
Capgemini May 2008 - Present
Verizon Business September 2001 - August 2007
Verizon Communications March 2000 - August 2001
Verizon January 1995 - February 2000
Skills
Managerial, Contract Management, Customer Relations, Customer Service, Process Development, Process Management, Collections Management, Retail Management, Telecommunications, Telecommunication..., Billing, Document Management, Regulatory Requirements, Team Building, Team Management, Project Coordination, Product Launches, Call Center, Cross-functional Team..., Product Launch, Process Simulation, Service Delivery, Leadership, Store Management, Management, Project Planning, Outsourcing, Business Analysis, Process Improvement, Managed Services, Business Process, Business Process..., Budgets, Customer Satisfaction, Training, Change Management, Business Transformation, Project Management, Program Management, Team Leadership, Vendor Management, Software Documentation, Project Delivery, PMP, Quality Assurance, Integration, Project Portfolio..., Requirements Analysis, Call Centers, Customer Experience
Education
Dallas Baptist University
Bachelor of Business Administration, Business Administration
Verizon Business November 2008 - Present
MCI April 1997 - 2008
Education
DePaul University
M.S., Computer Science (Telecommunication)
Purdue University
BA, Journalism/Public Relations
Boeing Commercial Airplanes March 2010 - Present
Boeing Commercial Airplanes January 2009 - March 2010
Boeing Commercial Airplanes April 2008 - January 2009
BE Aerospace January 2008 - April 2008
Verizon Business 1998 - 2007
United Advertising Publications Inc 1990 - 1998
Skills
Solution Development, Project Management, Cross-functional Team..., Telecommunications, Software Documentation, Management, Program Management, Process Improvement, Troubleshooting, Budgets, Call Centers, Customer Service, Sales
Education
Cornell University
Effective Management Communications
Everett Community College
Interior Design
JP Morgan Chase April 2010 - Present
Kaiser Permanente January 2008 - August 2009
Verizon Business December 1999 - August 2007
Verizon Business February 1999 - December 1999
Verizon Business July 1998 - February 1999
GTE March 1998 - July 1998
GTE July 1996 - March 1998
GTE April 1994 - July 1996
Skills
Business Process, Call Centers, Cross-functional Team..., Business Analysis, Customer Service, Enterprise Software, Leadership, Management, Microsoft Word, Microsoft Excel, Process Improvement, Project Management, Software Documentation, Vendor Management, Six Sigma
Education
Dallas Baptist University 2003 — 2005
The Surgery Center at Brinton Lake February 2012 - Present
Micozzie Real Estate December 2008 - Present
Verizon Business September 2001 - December 2009
Skills
Lotus Notes, Microsoft Office, TCP/IP, Customer Service, Troubleshooting
Education
Delaware County Community College 2010 — 2011
Associates, Surgical Technology
Saint Joseph's University 1994 — 1998
Verizon Enterprise Solutions March 2012 - Present
Verizon Business July 2010 - February 2012
Verizon Business February 2008 - June 2010
Verizon Business April 2007 - January 2008
Progent Consulting October 2005 - April 2007
Intermedia August 2003 - September 2005
Cable & Wireless (formerly Exodus Communications) June 1999 - July 2003
Javelin Systems April 1998 - June 1999
Skills
Data Center, Cloud Computing, Operations Management, Solution Selling, ITIL, Managed Services, Professional Services, Service Delivery, Disaster Recovery, Virtualization, Vendor Management, Program Management, Telecommunications, Switches, Integration, Cisco Technologies, Outsourcing, IT Service Management, Unix, Security, Cross-functional Team..., VoIP, Unified Communications, Network Architecture, Solaris, Team Leadership, IT Strategy
Education
University of Phoenix 2013 — 2016
Business Management
De Anza College 1988 — 1990
Criminal Justice/Law Enforcement Administration
Prospect High School
Verizon Business March 2005 - Present
Sprint Nextel September 2004 - March 2005
MCI September 2002 - June 2004
Skills
Spanish, Product Management, Product Marketing, Product Strategy, Product Requirements, Product Life Cycle..., Product Launch, Customer Presentations, Product Development, Market Requirements, Go-to-market Strategy, Competitive Analysis, Product Planning, Telecommunications, Cross-functional Team..., Pricing, Mobile, Pricing Strategy, VoIP, Sales Support, Business Case, Unified Communications, Wireless, Location Based Services, Market Analysis, Partner Management, Pre-sales, Technical Presentations
Education
Cornell University 1985 — 1986
Master's of Engineering, Operations Research & Industrial Engineering
Cornell University 1981 — 1985
Bachelor of Science, Operations Research & Industrial Engineering
Verizon Business January 2013 - Present
Safari Telecom May 2004 - February 2013
Skills
Telecommunications, VoIP, Technical Support, Switches, Project Management, Managed Services, Data Center, Call Centers, Wireless, Telephony, CRM, Cloud Computing, IP, Avaya, Solution Selling, Unified Communications
Education
County College of Morris 2001 — 2003
Verizon Business June 2011 - Present
Alcatel-Lucent October 2005 - January 2008
Lucent Technologies October 1995 - October 2005
American Telephone & Telegraph (AT &T) May 1984 - October 1995
Skills
Business Process, Management, Project Management, Project Planning, Analysis, PMP, Logistics, Finance, International Sales, Business Analysis, Business Process..., Telecommunications, Process Improvement, Program Management, Cross-functional Team...
Education
Creighton University 1981 — 1983
Business Administration
JPMorgan Chase July 2009 - Present
Verizon Business October 2007 - Present
Verizon Business 2007 - 2009
Washington Mutual Bank 1995 - 2007
Washington Mutual 1995 - 2006
Skills
Telephony, Business Process, Business Requirements, Customer Service, Requirements Gathering, Troubleshooting, Program Management, Call Centers, Telecommunications, IVR, IT Service Management, Enterprise Software, Leadership, Process Improvement, Management, Visio, Vendor Management
Education
Delhi University 1969 — 1973
BA, General Education
MTM Technologies May 2015 - Present
Verizon Business June 2008 - May 2015
Verizon October 1997 - June 2008
Quintex Wireless January 1995 - October 1997
Skills
MPLS, Cloud Computing, VoIP, T1, Telecommunications, Managed Services, Unified Communications, Long Distance, Sales Engineering, Telephony, Solution Selling, Ethernet, IP, LAN-WAN, SIP Trunking, Salesforce.com, WAN, Direct Sales, Metro Ethernet, Account Management, Network Design, Wireless, Data Center, Co-location, SIP, Professional Services, Cisco Technologies
Education
Delaware County Community College 1989 — 1991
Business Administration
Technology Consulting Group June 2015 - Present
Verizon Enterprise Solutions July 2009 - June 2015
Verizon Business January 2005 - June 2009
Verizon Enterprise Solutions January 2003 - December 2005
Verizon Enterprise Solutions October 2000 - January 2003
MCI August 1996 - October 2000
Skills
Unified Communications, Managed Services, MPLS, VoIP, Vendor Management, Telecommunications, Program Management
Education
Cornell College 1987 — 1991
Bachelor's Degree, Economics & Business, Cum Laude
Verizon Business December 2006 - Present
ALLTEL Information (India) Pvt. Ltd. June 2000 - December 2002
Skills
Business Intelligence, Requirements Analysis, Business Analysis, Telecommunications, Management, Program Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2004 — 2006
MBA, Finance
Chetana's Institute of Management and Research 1998 — 2000
PGDBM, Information Management
Verizon Business January 2005 - March 2010
Digital Impact January 2003 - December 2003
Bank of America January 2001 - January 2003
Education
Heald College 2002 — 2003
AA, Computer Technology, Cisco Systems Networking
De Anza College 1999 — 2001
San Jose State University
US Department of Health and Human Services April 2010 - Present
Kaiser Foundation Health Plan March 2002 - April 2010
Kaiser Permanente August 2004 - August 2009
Kaiser Foundation Health Plan April 2003 - August 2004
Kaiser Foundation Health Plan May 2002 - April 2003
Verizon September 2001 - March 2002
Verizon Business August 2000 - September 2001
AT&T October 1994 - December 1999
Skills
Training, Leadership, Human Resources, Recruiting, Management, Six Sigma, Call Centers, Coaching, Policy, Payroll, Leadership Development, Healthcare, Quality Assurance, Customer Service, HIPAA, Nonprofits, Insurance, Team Management, Project Planning, Financial Reporting, Process Improvement, Project Management, Business Process..., Visio, Interviews, Analysis, Cross-functional Team..., Program Management, Team Leadership, Business Process, Software Documentation, Time Management, Team Building, Process Scheduler, Performance Management, Access, Business Analysis, Data Analysis, Change Management, Operations Management, Employee Training, Employee Relations, Supervisory Skills, Vendor Management, Budgets, Organizational..., Strategic Planning, PeopleSoft, Outlook, Employee Benefits
Education
Texas Woman's University 2005 — 2007
MBA, Business Administration
Dallas Baptist University 2000 — 2002
BA, Comm/Business Administration
Shore Group November 2008 - Present
Associate Press November 2007 - August 2008
Citibank August 2004 - November 2007
Real Trust Management December 2002 - January 2004
Verizon Business December 1996 - December 2002
Metropolitan Hospital September 1986 - June 1995
Skills
Visio, Vendor Management, SharePoint, Project Management, Business Analysis, Requirements Analysis, MS Project, Software Documentation, Business Intelligence, Customer Experience, Customer Relationship, Customer Service..., Employee Management, Employee Training, Microsoft Excel, Executive Reporting, Customer Reporting, Project Scope Planning, Inventory Management, Inventory Analysis, Operating Budgets, Department Budgeting, Employee Evaluation, Building Relationships, Inventory Control, Retail Sales, PMO, MCP, Iso 9000, Joint Commission, OSHA, Personnel Supervision, CRM, ITIL v3 Foundations..., Troubleshooting, Microsoft Certified..., Service Delivery, Business Process, JCAHO, Customer Satisfaction, Management, Customer Retention, Budgets, Process Improvement, Business Process..., Human Resources, Outlook, Sla, IT Operations, Databases
Education
CUNY Hostos Community College 1991 — 1991
Cathedral High School
Dipolma, Academic
Verizon Business May 2005 - Present
Education
Delhi College of Engineering 1988 — 1992
BS, Electronics & Communication Engg.
Kendriya Vidyalaya
Verizon Business January 2007 - Present
Verizon November 2004 - January 2007
Arch Wireless May 2004 - November 2004
Fusion January 2002 - June 2003
AT&T January 1998 - December 2001
AT&T January 1993 - January 1998
AT&T January 1987 - January 1993
AT&T January 1986 - January 1987
Education
Denison University 1979 — 1982
BA, English
Denison University
C.F, English/Marketing; Wiseman
Verizon Business January 2006 - March 2012
Skills
Process Improvement, Customer Service, Team Building, Microsoft Office, Microsoft Excel, Coaching, Technical Writing, PowerPoint, Microsoft Word, HTML, Public Speaking, Research, Event Planning, Co-location, Managed Services, MPLS, Unified Communications, Telecommunications, SIP Trunking, VoIP, Program Management, Team Leadership, Management
Education
Dekalb Community College
Associate of Science (A.S.)
Oracle January 2013 - Present
Zoot Enterprises October 2007 - December 2012
Verizon Business September 2004 - August 2007
American Tower December 2002 - September 2004
Skills
Business Analysis, Business Process..., Business Requirements, Cross-functional Team..., Integration, Process Improvement, Program Management, Project Management, Requirements Analysis, Risk Management, SaaS, Software Documentation, Visio, SDLC, Software Project..., Team Leadership, Testing, Training
Education
University of North Carolina at Chapel Hill 1996 — 1998
BA, Psychology
Cottey College 1994 — 1996
Veri\zon Business 1997 - 2008
Metro Mail 1995 - 1997
WAN Michigan Assist Project 1993 - 1994
AT & T 1981 - 1992
Skills
TCP/IP, Switches, Routers, OSPF, BGP, Network Design, CCNA, Firewalls, EIGRP, WAN, MPLS, Network Security, VoIP, Network Administration, SNMP, Cisco Routers, RIP, Network Architecture, Frame Relay, Unix
Education
DePaul University
pursued M.S., Information Sciences
Illinois State University
B.S., Information Sciences
CenturyLink June 2012 - Present
Time Warner Cable Business March 2011 - January 2012
Verizon Business January 2009 - June 2011
AT&T 2000 - 2009
SBC February 2001 - February 2003
SBC January 2000 - February 2001
Sprint 1992 - 1997
Skills
VoIP, Cisco, Data Solutions, Managed Services, SIP Trunking, Sales Engineering, Unified Communications, LAN/WAN, Solution Selling, Consultative Selling, LAN-WAN, Professional Services, Cisco Technologies, Selling, Avaya, Security, Ethernet, Networking, Co-location, Metro Ethernet, MPLS, Telephony, Hosted Services, Wireless, WAN, IP, Network Design, SIP, Telecommunications, Network Architecture, TDM, Video Conferencing, IVR, Broadband, Data Center, PRI, Cloud Computing, Switches, Call Centers, Sales
Education
Concordia University Texas 2002 — 2004
Bachelors, Business Administration
The University of Texas at Austin
Business Administration and Management, General
ClearSky Data September 2014 - Present
Sqrrl January 2014 - September 2014
Verizon Business August 2011 - January 2014
CloudSwitch May 2009 - January 2014
NetApp October 2006 - April 2009
Education
Dartmouth College 2002 — 2006
Bachelor of Arts (B.A.), Computer Science
Oracle February 2014 - Present
Acme Packet 2012 - Present
Verizon Business 2000 - 2010
Skills
VoIP, Unified Communications, SIP, Managed Services, MPLS, Telecommunications, Sales Engineering, SIP Trunking, Cloud Computing, IP, Ethernet, Wireless
Education
Davenport University
The Home Depot - Supply Chain June 2014 - Present
US Army November 2013 - May 2014
US Army March 2013 - November 2013
US Army April 2012 - March 2013
US Army October 2010 - April 2012
Verizon Business May 2008 - January 2009
Alliant Energy November 2007 - May 2008
University of Iowa Hospitals and Clinics November 2004 - August 2005
Skills
Access, Analysis, Strategic Planning, Leadership, Project Management, Time Management, Intelligence, Communication, Logistics, Inventory Management, Inventory Control, Problem Solving, Safety, Organization, International Relations, Information Technology, Secret, Military, Army, Training, Afghanistan, Project Planning, Process Improvement, Strategy, Military Experience, Military Logistics, Logistics Management, Personnel Supervision, Readiness, Briefing, Operational Planning
Education
DePaul University 2005 — 2007
M.A., International Studies, 3.26
University of Iowa 2000 — 2004
B.A., Russian, 3.05
JPMorgan Chase April 2013 - Present
JPMorgan Chase December 2011 - April 2013
JPMorgan Chase April 2009 - December 2011
EMC Mortgage/JPMorgan Chase February 2007 - April 2009
EMC Mortgage October 2005 - February 2007
Verizon Business December 1986 - November 2003
GTE/Verizon August 1996 - November 1999
Education
Dallas Baptist University 1999 — 2001
Bachelors, Business
Texarkana Community College
Muhlenberg College April 2011 - Present
Broadview Networks May 2009 - April 2011
Maci Consulting, Inc October 2005 - May 2009
Verizon Business 2006 - 2008
Iron Mountain July 2005 - October 2005
IBM Global Services September 2004 - July 2005
Agere Systems September 2002 - September 2004
International Network Services November 1998 - June 2002
Zurich American Insurance August 1997 - October 1998
Skills
Cisco Technologies, OSPF, VPN, Routers, Switches, Firewalls, BGP, MPLS, IP, Network Security, WAN, Network Engineering, LAN-WAN, DNS, Network Administration, Networking, VoIP
Education
Cypress College
T-Mobile 2010 - Present
Verizon Business 2005 - 2009
Verizon 2000 - 2005
GTE 1999 - 2000
GTE 1997 - 1999
Prudential 1990 - 1997
Skills
Human Resources..., Human Resources Labor..., Human Resources On..., Human Resources Talent..., Human Resources..., Human Resources..., Human Resources..., Employee Relations, Labor Relations, Human Resources, Organizational..., Organizational..., Personnel Management, Training, Leadership, Management, Strategy, Strategic Planning, Employee Benefits
Education
Dallas Baptist University 2008 — 2011
Master, Human Resources and Mediation
Dallas Baptist University 1997 — 2001
Bachelor, Business Administration
Verizon Enterprise Solutions January 2012 - Present
Verizon Business January 2005 - December 2011
MCI 1999 - 2004
MCI 1996 - 1999
MCI 1994 - 1997
MCI 1988 - 1994
Education
De La Salle University 1979 — 1983
Business Management
Saint Theresa College 1970 — 1979
MIT Lincoln Laboratory June 2013 - Present
Norwich University Applied Research Institutes June 2010 - June 2013
Rhode Island Air National Guard August 2010 - September 2010
Verizon Business 1998 - 2008
US Army 1977 - 1997
U.S. Army 1/10th SFG(A) 1990 - 1992
Skills
CISSP, Network Security, Information Security, Computer Security, Information Assurance, Virtualization, Metasploit, Backtrack, ESXi, Security Clearance
Education
Norwich University 2010 — 2012
Master of Science, Information Assurance
Dallas Baptist University 2001 — 2003
BAAS, MIS
Don Bosco Technical Institute 1974 — 1976
AS, Electronics
Verizon Business March 2008 - December 2009
Fifth Third Bank June 2007 - January 2008
Fifth Third Bank June 2006 - June 2007
Education
The John Marshall Law School 2011 — 2015
Juris Doctor
DePaul University
Bachelor of Science, Finance
DePaul University
BS, Finance
AT&T September 2000 - Present
Verizon Business January 1998 - November 2000
Education
Cornerstone University
BA, Business Management
Verizon Enterprise Solutions October 2011 - Present
Verizon Business January 1998 - October 2011
MCI 1994 - 1998
AT&T 1989 - 1993
Macy's 1985 - 1989
Skills
Solution Selling, Business Development, Selling, Account Management, Professional Services, Sales Operations, Telecommunications, Cloud Computing, Leadership, Sales, Management, Managed Services, MPLS, New Business Development, Sales Presentations
Education
County College of Morris 1983 — 1985
Associates Degree, Business Administration and Marketing
MMS Holdings Inc. February 2009 - Present
Verizon Business 2000 - 2009
Skills
VMware, Windows Server, Virtualization, Project Management, SAS, Troubleshooting, ITIL, SharePoint, Team Building, Change Management, Training, Statistics, System Administration, Networking, Microsoft Exchange, Disaster Recovery, DNS, Network Security, Servers
Education
Davenport University-Eastern Region 1996 — 2000
BBA CIS, Computer and Information Sciences and Support Services
Verizon Business May 2000 - Present
Verizon Business November 2003 - December 2005
Skills
Managed Services, Solution Selling, Unified Communications, VoIP, Co-location, Video Conferencing, Sales Management, Data Center, Leadership, SIP Trunking, Telecommunications, WAN, Ethernet, MPLS, SIP, Cloud Computing, SaaS, IP, Wireless, Telephony, Professional Services, Channel Partners
Education
DePaul University 1998 — 2004
MBA, Business Administration
Purdue University 1991 — 1995
Bachelor, Communications
Maine East
Terremark, a Verizon Company August 2012 - Present
TCM Models and Talent 2009 - Present
Verizon Business August 2010 - July 2012
2004 to 2009, Qwest Corporation November 2004 - November 2009
Sprint February 2003 - September 2004
Pacific Bell NAP 1997 - 2000
Skills
Strategic Planning, Sales, Pricing, Leadership, International Sales, Networking, Business Strategy, Forecasting, Marketing, Consulting, Strategy, Income Statement, Sales Operations, Competitive Analysis, Telecommunications, Customer Satisfaction, Go-to-market Strategy, Program Management, Management, Direct Sales, Training, New Business Development, Solution Selling, Marketing Strategy, Wireless, Product Development, Sales Process, Strategic Partnerships, Managed Services, SaaS, Selling, Salesforce.com, VoIP, Unified Communications, Cloud Computing, Mobile Devices, Data Center, Vendor Management, Professional Services, MPLS, Account Management, Enterprise Software, IP, Product Management
Education
Cornell University - Johnson Graduate School of Management 2013 — 2014
MBA Graduate Certificate, Marketing Strategy
WGU Washington 2012 — 2014
MBA, Strategy and Management
University of San Francisco 1994 — 1997
Bachelor of Science, Organizational Behavior;
Verizon Business January 2006 - Present
MCI Telecommunications July 1993 - December 2005
MAK Data Services January 1990 - June 1993
Sysco Foods 1990 - 1993
Skills
Telecommunications, SOA, Software Development..., Relational Databases, Product Catalog, Software Project..., Unix, Cross-functional Team..., VoIP, SDLC, Ethernet, Database Design, Software Development, IP, Telephony, Requirements Analysis, MPLS, Managed Services, Unified Communications, Frame Relay, Cloud Computing, Solution Architecture, Program Management, DB2, Integration, Provisioning, Enterprise Architecture, Agile Methodologies, Data Center, Requirements Gathering, Databases, Visio, ITIL, PMP, Vendor Management, Testing, Professional Services
Education
Concordia University, Nebraska 1969 — 1973
Degree: Bachelor of Science, Education
Verizon Business June 2012 - Present
MHN Government Services November 2008 - January 2012
Skills
Cisco Certified, IVR, Genesys Framework, Aspect ACD, Microsoft Technologies, Crystal Reports, ACD, NICE Call Recording, Etalk, Cisco Call Manager, System Deployment, VoIP, Symantec Backup, Lync Server 2010, Integration, Cisco VoIP, Asterisk, Business Analysis, Call Centers, Data Center, Process Improvement, Project Management, Vendor Management, Management, SDLC, Visio, Troubleshooting
Education
Cosumnes River College
Verizon Business September 2004 - Present
Worldcom December 1998 - April 2004
MCI Corporation June 1995 - December 1998
Skills
T1, Frame Relay, VoIP, MPLS, Telephony, WAN, IP, Network Engineering, Network Design, Ethernet, Unified Communications, DWDM, Managed Services, Telecommunications, Provisioning, Networking, Switches, SIP Trunking, LAN-WAN, SIP, ISDN, Optical Fiber, Routers, ATM networks, ATM Networks
Education
County College of Morris 1991 — 2001
Telecom Systems Technology, Telecommunications Engineering, 3.9
RETS Electronics School 1981 — 1983
EET, Electrical and Electronics Engineering
Passaic High School 1974 — 1979
SunGard Availability Services December 2011 - Present
Verizon Business 2006 - December 2011
MCI 2002 - 2005
Worldcom 1995 - 2001
LDDS-Metromedia 1992 - 1994
ITT-USTS 1987 - 1991
Skills
Cloud Computing, Managed Services, Solution Selling, Telecommunications, SaaS, MPLS
Education
DePaul University
Telecommunications
Knox College
B.S., Economics
Verizon Business November 2004 - Present
Verizon Business October 1998 - November 2004
MCI Corporation September 1995 - September 1998
MCI Corporation December 1986 - January 1994
Skills
DWDM, Ethernet, Transmission, IP, Telecommunications, TDM, Network Optimization, Network Design, Metro Ethernet, Real Estate, Land Acquisition, Contract Negotiation, Contract Management, Project Management, Business Analysis, Creative Problem Solving
Education
Florida State University / BS 1977 — 1980
Bachelor of Science (B.S.), Criminology / Sociology
Dallas Baptist University
Master of Business Administration (MBA), Strategic Management
RMS March 2015 - Present
Kaiser Permanente April 2013 - March 2015
Hewlett-Packard December 2011 - February 2013
Verizon Business April 2009 - August 2011
Agilent Technologies June 2006 - April 2009
Synopsys April 2001 - June 2006
Hewlett-Packard July 2000 - March 2001
Hewlett-Packard May 1995 - July 2000
Skills
Technical Support, Software Installation, TCP/IP, Operating Systems, Laptops, Desktop Environment, •Multi-task in a..., •10+ years of..., •Customer service and..., •Tier 3 technical h/w..., •Work well..., Data Center, Servers, Program Management, HP, Hardware, Software Documentation, Troubleshooting, SAN, Networking, Printers, Information Technology, Performance Metrics, Data Center Operations, Microsoft Word, Skilled Multi-tasker, Handle Multiple..., Customer Experience..., Data Center Management, Customer Service, Customer Relations
Education
Institute for Business and Techolgy 1992 — 1992
Certificate of Achievement, Computer Information Specialist
De Anza College 1999 — 2001
Associate Degree, General Studies
Hughies Event Production Services July 2013 - Present
Seeking Next Opportunity 2013 - Present
Easton Telecom Services March 2011 - July 2013
Verizon Business October 1997 - December 2010
Skills
Telecommunications, Project Planning, CITI Health Information..., Customer Satisfaction, Leadership, Vendor Management, CRM, Sales, ITIL, Networking, Sales Operations, Managed Services, Customer Service, Strategy, Team Leadership, Call Centers, Management
Education
Medina County Career Center 2012 — 2013
Computer and Business
Cuyahoga Community College
A Word Approach to Medical Terminology
Cuyahoga Community College
Writing Effective Grants and Proposals
Verizon Business 2007 - 2008
Ford Motor Credit Company August 2006 - February 2007
Tech Team Global 2005 - 2006
Skills
VoIP, Network Administration, Unix, Disaster Recovery, Data Center, Telecommunications, Visio, Switches, Routers, Networking, Cisco Technologies, Network Security, Troubleshooting, Servers, Active Directory, CCNA, Security, Cisco IOS, VMware, LAN-WAN, WAN, Windows Server, Network Engineering
Education
Davenport University-Eastern Region
Verizon Business 1991 - 2010
Verizon Business 1991 - 2010
Skills
Telecommunications, MPLS, Budgets, VoIP, Managed Services, Microsoft Excel, Wireless, IP, Integration, PowerPoint, Network Design
Education
Dallas Baptist University 1991 — 1994
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.8
Wurdemann, Pinto & Company November 2014 - Present
Verizon March 2013 - November 2014
Verizon Wireless August 2011 - March 2013
Verizon Wireless April 2010 - August 2011
Verizon Business May 2006 - April 2010
Verizon Wireless April 2004 - May 2006
Verizon Wireless July 2001 - April 2004
Skills
Telecommunications, Wireless, CDMA, EVDO, LTE, Windows, vGRC, Sarbanes-Oxley Act, Financial Reporting
Education
Fairleigh Dickinson University-Florham Campus 2009 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Montclair State University 1988 — 1990
Bachelor of Science (B.S.), Business / Accounting
County College of Morris 1986 — 1988
Associate of Science (A.S.), Business Administration
Verizon Business June 2005 - Present
MCI / WorldCom June 1992 - April 1998
Education
University of Phoenix 2010 — 2012
MBA
Dallas Baptist University 2003 — 2004
Bachelor of Business Administration (BBA)
Jackson State University 1982 — 1985
Computer Science
Scioto Services for Tata Consultancy Services May 2013 - Present
Verizon Business 1997 - 2012
Skills
Organization, Microsoft Office, Clarity, F&E, Visio, Invoicing, MS Project, Networking, Customer Satisfaction, Call Centers, Telecommunications, Training, Analysis, Managed Services, Administrative..., Customer Service
Education
Delta College 1992 — 1994
Associate's degree, Legal Secretary