Verizon Business
Industry: Telecommunications company
DescriptionVerizon Communications Inc. is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is based at 1095 Avenue of the Americas in Midtown Manhattan, New York City, but is incorporated in Delaware. CEO: Hans Vestberg (1 Aug 2018–) Headquarters: New York City, New York, United States Revenue: 126 billion USD (2017) Parent organization: Bell Canada Subsidiaries: Verizon Wireless, AOL, Verizon Fios, Oath, Did you know: Verizon Communications is the second-largest telephone operating company by total revenue ($131.8 B USD). wikipedia.org
Verizon Business List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Business. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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6,995 Verizon Business employees in database. Find out everything there's to know about Verizon Business employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Business Employees
Northrop Grumman Corporation November 2014 - Present
Dell June 2010 - December 2014
Verizon October 2009 - June 2010
Verizon Business January 2007 - April 2010
Verizon Business January 2006 - February 2007
Verizon Wireless 2000 - 2006
Bell Atlantic Mobile 1995 - 2000
PNC Bank 1991 - 1995
Skills
Talent Management, Talent Acquisition, Diversity Strategy, Leadership Development, Workforce Planning, Organizational..., Onboarding, Recruiting, Employee Engagement, Human Resources, Applicant Tracking..., Organizational..., Change Management, Vendor Management, College Recruiting, Employer Branding, Employee Relations, Union Avoidance
Education
La Roche College
Masters of Science, Human Resource Management
University of Pittsburgh
BA, Communications
CenturyLink July 2015 - Present
Arkadin November 2013 - June 2015
Verizon Business August 2011 - July 2013
Masergy Communications August 2009 - February 2011
Global Crossing January 2007 - June 2009
AT&T January 2002 - January 2007
Global Crossing August 1998 - November 2001
Skills
Sales Operations, Selling, Management, Team Management, Strategic Partnerships, Managed Services, VoIP, Data Center, Unified Communications, Channel Partners, Cloud Computing, Solution Selling, SaaS, HP, Training, Sales, IP, Co-location, Leadership, Security, MPLS, Telecommunications, Business Strategy, New Business Development, Ethernet, Product Marketing, Vendor Management, Account Management, Professional..., SIP, Cisco Technologies, Telephony, Negotiation, WAN, Call Centers, Qualifying Prospects, Coaching, Avaya, Executive Management, Sales Management, Team Leadership, Strategic Leadership
Education
Lamar University 1990 — 1994
BBA, Business
Northern Michigan University July 2012 - May 2014
Isilon Systems December 2011 - July 2012
Iowa Youth Writing Project 2010 - April 2012
Marshalltown Community School District July 2011 - November 2011
Catherine McAuley Center 2010 - July 2011
WiderNet Project July 2010 - January 2011
Verizon Business 2005 - 2010
Rockwell Collins 2002 - 2005
MCI 2000 - 2002
Skills
Writing, Photoshop, PHP, Research, Social Media, HTML/XML, Linux, MySQL, Networking, Technical Writing, Technical Support
Education
University of Wisconsin-Milwaukee 2014 — 2019
Doctor of Philosophy (Ph.D.), Professional and Technical Writing
Northern Michigan University 2012 — 2014
Master's Degree, English (Rhetoric and Composition/Writing Studies)
University of Iowa 2009 — 2011
BA (Hons), English
Kirkwood Community College 2007 — 2009
AA, Liberal Arts
Fidelity Investments February 2007 - January 2009
Verizon Business September 1988 - June 2006
Verizon Telecom February 1981 - September 1988
Skills
Testing, TSO, Mainframe, COBOL, Disaster Recovery, DB2, JCL, SDLC, Endeavor, SQL, SharePoint, Systems Analysis, Business Analysis, Requirements Analysis
Education
Lesley University 1992 — 1993
Bachelors, Business
University of Massachusetts, Amherst 1973 — 1976
Business
Aero Fastener Co., Inc October 2013 - Present
Verizon Business March 2000 - September 2013
Atlas DIe, LLC 1999 - 2000
Eddie Bauer 1993 - 1999
Skills
Sales, Customer Experience, Data Entry, Management, Training, Retail Sales, Customer Satisfaction, Customer Retention, Retail, Microsoft Word, Outlook Express, Problem Solving, Lotus Notes, Consultative Sales..., Technical Support, Remote Troubleshooting, Quote Preparation, Microsoft Excel, Leadership, Account Management, Customer Service, Microsoft Office
Education
University of Massachusetts, Amherst 1982 — 1985
Bachelor of Arts (B.A.), Fashion Marketing
Lasell College 1980 — 1982
Associate of Arts (A.A.), Retail Management
Wilbraham & Monson Academy
Verizon Business 2010 - Present
Verizon Business (Verizon) 2000 - Present
VZB 1996 - Present
WorldCom 2001 - 2004
MCI July 1996 - January 2000
MCI WorldCom 1996 - 1998
Mobil Oil 1991 - 1996
Chubb Group 1981 - 1990
Skills
MPLS, Protocol, Telecommunications, Cloud Computing, VoIP, Management, Managed Services, IP, Ethernet, Networking, Network Administration, WAN, Network Security, Frame Relay, LAN-WAN, Network Architecture, Unified Communications, Virtualization, Security, Cisco Technologies, Network Design, Network Engineering, Unix, Telephony, Switches, Professional Services, TCP/IP, Juniper, Integration, Solaris, ITIL, Data Center, Routing, Solution Architecture, VPN, Firewalls, SIP, System Deployment, Disaster Recovery, Routers, Computer Network..., Cisco IOS, Enterprise Architecture, Pre-sales, QoS, VMware, Wireless, BGP, CCNA, CCNP
Education
La Salle University 1975 — 1979
B.S., Business
La Salle University 1975 — 1979
Bachelor of Science (BS), Business/Managerial Economics
Younkers October 2012 - Present
Verizon Business December 1992 - May 2015
Cedar Rapids Tile and Marble 1991 - 1992
Sears, Roebuck and Co. 1988 - 1991
Hawkeye Heaven August 1987 - December 1987
Target September 1986 - May 1987
Hal's November 1986 - January 1987
Waterbed Creations September 1985 - June 1986
Skills
Apparel, Sales, Time Management, Customer Service, Human Resources, Customer Satisfaction, Sales Operations, Management, Customer Experience, Call Centers, Marketing, Leadership, Team Building, Team Leadership, Public Speaking, Negotiation, Account Management, Strategic Planning, Microsoft Office, Retail, Training, Retail Sales
Education
Kirkwood Community College 1987 — 1987
no, General Studies
Corrine Shover's Personnal Improvement and Modeling
Modeling and Personnal Improvement
Youngs School of Beauty 1974 — 1975
State Licensed, Cosmetology/Cosmetologist, General, Licensed
Rockwell Collins September 2014 - Present
Verizon Business September 1998 - May 2011
Skills
Access, Excel, PowerPoint, Word, MS Project, Data Analysis, Customer Relations, Customer Service, Billing, Visio, Windows, Microsoft Office, Documentation, Process Improvement, Microsoft Excel, Microsoft Word, Visual Basic, Software Documentation, Databases, Management, Networking, System Administration
Education
Upper Iowa University 2012 — 2014
Bachelor's Degree, Management Information Systems, General
Kirkwood Community College
Liberal Arts
Bon Secours Health System May 2013 - Present
Focused HR Solutions October 2012 - November 2012
SunTrust Bank June 2012 - October 2012
Verizon Business March 2012 - May 2012
Avaya Government Solutions January 2011 - March 2012
Hewlett-Packard November 2010 - December 2010
SAIC June 2010 - November 2010
Invertix Corporation May 2009 - February 2010
BAE Systems Information Technology September 2008 - May 2009
Unisys February 2008 - June 2008
Skills
Software Documentation, Technical Writing, SharePoint, Requirements Analysis, Visio, Online Help, SnagIt, Business Analysis, Business Requirements, Agile Methodologies, Software Development, Training, Content Management, Process Improvement, Manuals, Disaster Recovery, Documentation, Security
Education
Loyola College in Maryland 1994 — 1997
Master's degree, Master of Education
Kenyon College 1986 — 1990
Bachelor of Arts (BA), Philosophy
ITC Transmission February 2013 - Present
Verizon Business June 2011 - February 2013
Verizon Business July 2007 - June 2011
Verizon Business May 2005 - July 2007
Skills
Leadership, Strategic Planning, Telecommunications, Software Project..., Program Management, Access, Community Organizing, Data Analysis, Call Centers, Software Documentation, Quality Assurance, Business Process..., Requirements Analysis, Vendor Management, Process Improvement, Billing Systems, Testing, Business Requirements, Community Outreach, Crystal Reports, Customer Service..., Schedule Control, Customer Service..., Integration, SharePoint, Project Management, Report Design, Report Development, Billing Process, Communicative Skills, Voter Registration, Microsoft Office, Audio Conferencing, Voter Education, Voter Contact, Regression Testing, Business Analysis
Education
Kirkwood Community College
Providence Health & Services February 2014 - Present
Harrison Medical Center October 2012 - February 2014
Verizon Business June 2010 - June 2012
Kaiser Permanente Information Technology December 2007 - February 2009
Rodine Communications March 2007 - October 2007
Cohesive Connections LLC July 2006 - March 2007
TEKsystems January 2006 - July 2006
Hewlett Packard May 2005 - September 2005
Metzker Communications October 2003 - November 2004
Snohomish County Sheriff's Volunteer Search and Rescue March 1998 - November 2004
Skills
VoIP, Telecommunications, Network Design, Wireless, Cisco Call Manager, SIP, Integration, Cisco Technologies, Vendor Management, SIP Trunking, Network Engineering, Technical Support, Avaya, Routing, Windows Server, Asterisk, Unix, System Deployment, Hardware, Switches, Project Management, CCNA, Information Security, VMware, Avaya IP Telephony, Disaster Recovery, QoS, Android, IP PBX, Government Contracting, ShoreTel, HIPAA, IP Phones, DNS management, Healthcare Information..., CS1000, Telecommunications..., VLAN, Cloud Applications, Call Center Development, Telecom Expense..., Large Scale Deployments, Telecommunications..., Freeswitch, Open Source, PBX, Hosted VoIP, Cross Functional Team..., Networking
Education
Lake Washington Technical College 2000 — 2012
Network Engineering, Cisco Networks, 4.0
Lake Washington Technical College (Cisco) 2000 — 2012
CCNA, Cisco Network Engineering
Global Knowledge NCTE 2006 — 2010
NCTE, Nortel Networks
Global Knowledge NCTS 2004 — 2007
NCTS, Nortel Converged Voice Networks
Verizon Business April 2007 - Present
Verizon Business January 2007 - April 2008
Verizon Business May 2000 - January 2007
Skills
Process Improvement, Business Analysis, Vendor Management, Telecommunications, Requirements Analysis, PMP, Cross-functional Team..., Program Management, Integration, Project Management, Project Planning, Team Leadership, Visio, PMO, Business Process, MS Project, Analysis, Leadership, Quality Assurance
Education
Kirkwood Community College
Elementary Education and Teaching
Mount Mercy College
Business Administration and Management, General
Comcast October 2009 - Present
Verizon Business February 2004 - April 2009
Verizon January 2001 - 2007
Skills
Direct Sales, Telecommunications, Customer Retention, Call Centers, Solution Selling, Account Management, Sales Operations, Salesforce.com, Cold Calling, Wireless, Sales, Sales Process, B2B, Strategic Partnerships
Education
University of Phoenix 2013 — 2014
Master of Business Administration (MBA)
La Salle University 2008 — 2012
Bachelor's degree, Business Administration and Management, General
Verizon Wireless November 2013 - Present
Verizon Wireless - Precision Market Insights November 2012 - November 2013
Verizon Wireless July 2010 - November 2012
Verizon Business March 2007 - July 2010
Syracuse City School District/ESM June 2002 - November 2007
Syracuse City School District May 2000 - June 2002
Skills
Strategic Planning, Telecommunications, Planning, Budgeting, Staff Development, Team Leadership, Vendor Management, Program Management, Team Building, Negotiation, Cloud Computing, Process Improvement, Business Analysis, New Business Development, Data Analysis, Requirements Analysis, Sales Management, Project Planning, Strategy, Cross-functional Team..., Budgets, Contract Negotiation, Management, Business Development, Leadership, Enterprise Software, Mobile Devices, Business Process, Management Consulting, Analysis, Managed Services, Analytics, Product Development, Integration, Solution Selling, Networking, SaaS, CRM, Enterprise Architecture, Product Management, Professional Services, Consulting, Salesforce.com, Strategic Partnerships, Wireless, Start-ups, Call Centers, B2B, Data Center, Operations Management
Education
Liberty University 2009 — 2014
EdD, Leadership
State University of New York College at Oswego 1982 — 1990
MS, Psychology
G. Ray Bodley 1978 — 1982
High School, NYS Regents Diploma
Verizon November 2010 - Present
Verizon Business January 2006 - November 2010
Verizon Communications November 2001 - January 2006
Bell Atlantic August 1997 - August 2000
NYNEX November 1984 - August 1997
John Hancock 1983 - 1984
United States Marine Corps 1979 - 1983
Skills
CRM, Business Process Design, Telecommunications, Leadership, Enterprise Software, Disaster Recovery, Managed Services, B2B, Telecommunications..., VoIP, Vendor Management, Program Management, Integration, Management, SDLC, Business Analysis, Requirements Analysis, Cloud Computing, Software Project..., IT Strategy, Project Management, Enterprise Architecture, Team Leadership
Education
Lesley University 1987 — 1988
MS, Applied Management
New Hampshire College 1979 — 1983
Bachelor of Science (BS), Management Information Systems
PECO Energy August 2014 - Present
KPMG August 2012 - August 2014
KPMG January 2011 - March 2011
Verizon Business July 2009 - July 2010
Skills
Accounting, Auditing, Financial Accounting, Financial Analysis, Financial Reporting, US GAAP
Education
La Salle University 2010 — 2012
Master of Business Administration (M.B.A.), Accounting
Temple University 2004 — 2008
Bachelor of Arts, Broadcasting, Telecommunications and Mass Media
NECAM 2005 - 2011
City of Beaumont September 2002 - December 2005
Verizon Business January 1981 - June 2002
Skills
Cisco Networking
Education
Cisco Online 2011 — 2012
Certificate, networking
Lamar University 2002 — 2004
Bachelor of Science (B.S.), Environmental Science
American Water Resources February 2015 - Present
Transamerica Life Insurance Company June 2013 - February 2015
Sedgwick November 2012 - June 2013
In Transition April 2012 - November 2012
Verizon Business March 2007 - March 2012
Verizon Business January 2003 - March 2007
MCI Corporation January 1999 - December 2002
Skills
Workforce Management, Call Center, Scheduling, Forecasting, Budget Management, Business Objects, Change Management, Team Management, Problem Solving, Microsoft Excel, eWFM, Project Management, Call Centers, Training, Leadership, Process Scheduler, Vendor Management, Telecommunications, Business Analysis, Management, Customer Satisfaction, Budgets, Business Process..., Analysis
Education
Kirkwood Community College 2010 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services, 3.5
St. Joseph's High School - Omaha 1983 — 1986
University of Nebraska at Omaha
Business Administration and Management, General
Smith Seckman Reid, Inc. May 2014 - Present
Blum Consulting Engineers, Inc. 2008 - 2014
Countrywide Home Loan 2006 - 2008
Verizon Business 2000 - 2006
Fujitsu 2000 - 2003
Skills
Submittals, Revit, Project Management, MEP, AutoCAD, BIM, CAD, Construction, Construction Management, Energy, Engineering, HVAC, LEED, LEED AP, PMP
Education
Lamar University 1975 — 1993
Priority Pass August 2008 - Present
Verizon Business 2006 - 2007
Verizon Federal 2001 - 2006
Verizon 1999 - 2001
GTE 1998 - 1999
GTE 1995 - 1999
GTE 1993 - 1995
Skills
Strategic Account..., Complex Solutions..., Product Management, Product Marketing, ROI Analysis, Budget Analysis, Proposal Management, Opportunity..., Contract Negotiation, Government Contracting, Analytics, Business Development, Microsoft Excel, Government, Hospitality, iPhone, Key Account Management, Key Performance..., Loyalty Programs, Loyalty Marketing, Customer Loyalty..., Microsoft Word, Business Objects, Problem Solving, Customer Service, Telecommunications, User Acceptance Testing, Account Management, Strategy, Cross-functional Team..., Proposal Writing, Unified Communications, Marketing Strategy, Project Management, Budgets, B2B, Leadership, Strategic Planning, Program Management, Call Centers, Team Leadership, Enterprise Software
Education
LeTourneau University 2000 — 2002
MBA, Business
The University of Texas at Austin 1988 — 1993
BS, Psychology
Verizon Business October 2004 - Present
Verizon April 1998 - October 2004
Verizon April 1993 - April 1998
Verizon May 1988 - May 1993
Skills
Telecommunications, Managed Services, VoIP, T1, Sales Management, MPLS, Wireless, Call Centers, IP, Telephony, Integration, Cloud Computing
Education
Southern New Hampshire University 2013 — 2015
Graduate Certificate, Cyber Security, 3.85
Lesley University 1989 — 1993
Bachelor's Degree, Management, 3.85
Verizon December 2013 - Present
Verizon Wireless January 2009 - December 2013
Verizon Business January 2007 - January 2009
MCI 2004 - 2007
Skills
Managed Services, Unified Communications, Solution Selling, Telecommunications, Wireless, M2M, MPLS, Direct Sales, VoIP, Channel, IP, SIP Trunking, Telephony, Account Management, Selling, Call Centers, Mobile Devices, Channel Partners, SaaS, Sales Operations, Strategic Partnerships, Salesforce.com, Ethernet, B2B, Sales Process, Co-location, Sales, Cellular Communications, Customer Retention, Go-to-market Strategy, 4G, Broadband
Education
University of Illinois at Urbana-Champaign 2008 — 2010
MBA, Global Management
La Salle University 1992 — 1995
BA
Sanita Med Spa June 2014 - Present
Green Luck Media Group September 2009 - Present
Optimize Technologies, Inc May 2013 - June 2014
Verizon Business November 2011 - May 2013
Nordstrom May 2007 - November 2011
Lewis & Clark College September 2008 - May 2010
Skills
Marketing, Marketing Strategy, Operations Management, Social Media, Advertising, Selling, Sales, Management, Social Media Marketing, Retail, Solution Selling, Event Planning, Marketing Communications, Email Marketing, Customer Service, Microsoft Office, Market Research, Sales Operations, Social Networking, Marketing Management, Forecasting, Cold Calling, Outlook, Negotiation, Salesforce.com, Illustrator, Direct Sales, Adobe Creative Suite, Photoshop, Photography, Microsoft Excel, Microsoft Word, Wordpress, Brand Loyalty, High Pressure..., Qualitative Research, Quantitative Research, Brand Awareness, Personal Branding, Creative Direction, Online Marketing, Graphic Design, Project Management, Online Advertising, Brand Management, Lead Generation, Account Management, B2B, Public Relations, Brand Development
Education
Lewis and Clark College 2007 — 2010
Bachelor of Arts, Communication, Economics
Tualatin High School 2001 — 2005
HS Diploma, General with a focus in music
Verizon Business January 2010 - Present
Chrysler April 1997 - Present
Network Dynamics November 2010 - January 2011
Avaya December 2009 - October 2010
Nortel June 1998 - December 2009
Bay Networks April 1997 - June 1998
EDS, an HP Company July 1987 - April 1997
Skills
LAN-WAN, Switches, TCP/IP, Cisco Technologies, Data Center, VoIP, Network Design, WAN, MPLS, OSPF, Network Administration, Unified Communications, Integration, ITIL, Networking, Network Security, System Deployment, Routing, Operating Systems, Avaya, Routers, Software Installation, Telecommunications, Disaster Recovery, VPN, Firewalls, Troubleshooting, Enterprise Software, Network Architecture, Cisco IOS, Network Engineering, Virtualization
Education
Lawrence Technological University 1999 — 2001
Masters
Oakland University 1987 — 1996
Bachelors
tw telecom, inc. July 2010 - Present
TW Telecom, Inc July 2010 - Present
Verizon Business December 1999 - March 2010
Verizon Business – Highlands Ranch, CO December 1999 - March 2010
StarTek, Inc. /AT&T – Greeley, CO April 1998 - December 1999
RE/MAX International, Inc June 1993 - April 1998
Skills
Telecommunications, DWDM, MPLS, Managed Services, Ethernet, IP, SIP, VoIP, WAN, LAN-WAN, Juniper
Education
Kent State University 1987 — 1992
Bachelor of Arts, Philosophy
Transamerica Capital Management December 2011 - Present
TEKsystems September 2008 - December 2008
Verizon February 2006 - October 2008
Verizon Business February 2006 - October 2008
Pearson March 2003 - August 2004
Mci June 1998 - February 2003
Mci June 1998 - February 2003
Tek Systems / Verizon Business January 2000 - January 2001
Skills
Databases, Java, Linux, Microsoft SQL Server, MySQL, Perl, Requirements Analysis, SQL, Web Services, XML, Troubleshooting, Testing, Microsoft Excel, Visio, Web Development, Java Enterprise Edition, Integration, SDLC
Education
Kirkwood Community College 1996 — 1998
Associates, Computer Sicence
Verizon Enterprise Solutions Group June 2012 - Present
Verizon Business April 2011 - June 2012
Nashville Electric Service July 2008 - April 2011
K-12 Private Education System (1100 users) August 2003 - July 2008
k-12 Private Education System (1200 users) August 1999 - July 2003
Private School 500 users August 1997 - July 1999
Decision1 September 1985 - July 1997
Skills
CISSP, Penetration Testing, Security, Network Security, Computer Forensics, Computer Security, Vulnerability Assessment, Information Assurance, Information Security..., IDS, Security Management, Firewalls, Cyber Security, Vulnerability Management, Identity Management, Intrusion Detection, Security Awareness, Risk Mitigation, ISO 27001, PCI DSS, Security Audits, Risk Management, NIST, Information Security, Incident Response, Security Policy, Application Security, Security Architecture..., Information Technology, IPS, Data Security, Business Continuity, Encryption, IT Audit, Checkpoint, Cloud Security, DLP, Risk Assessment, Vulnerability Scanning, Nessus, Data Privacy, Juniper, Cisco Technologies, Business Continuity..., Metasploit, Incident Management, Backtrack, FISMA
Education
Argosy - Nashville 2010 — 2014
Masters of Arts, Mental Health Counseling
Norwich University 2005 — 2007
Master of Science in Information Assurance, Digital Security
LeTourneau University 1999 — 2001
BBM, Business Managment
Jacksonville College 1983 — 1985
Associate of Science
Preferred Discount Realty, LLC November 2013 - Present
Ambassador Cost Recovery and Cleveland Properties, LLC May 2004 - Present
Baker Hughes Centrilift June 2006 - October 2007
Verizon Business May 1996 - May 2006
Skills
Accounting, Management, Investments, Due Diligence, Investment Properties, Negotiation, Real Estate, Auditing, Finance, Mergers & Acquisitions, Residential Homes, Commercial Real Estate, Asset Management, Entrepreneurship, Small Business, Sales
Education
Langston University 1991 — 1995
BA, Accounting
College High School, Bartlesville 1978 — 1981
Diploma, General and Business
Verizon Enterprise Solutions January 2013 - Present
Verizon Business January 2011 - December 2012
Verizon Business January 2004 - December 2010
The Children's Hospital of Philadelphia 1981 - 2003
Skills
Telecommunications, Leadership, Operations Management, Problem Solving, Team Leadership, Project Management, Vendor Management, Disaster Recovery, VoIP, CPE, IP, Wireless, Network Architecture, Network Design, Network Security, Data Center, Avaya, Avaya IP Telephony, AVST, Cisco Technologies, NEC, Nortel, Nortel Meridian, RFP, Unified Communications, IVR, Contact Centers, Video Conferencing, Telephony, Sales Engineering, Ethernet, Solution Selling, Cloud Computing, Professional Services, Juniper, SIP, SIP Trunking, ITIL, Network Engineering, Integration, Voice Mail, MPLS, ISDN, Cisco Call Manager
Education
La Salle University
MS, Information Technology Leadership
La Salle University
MBA, Computer Science
La Salle University
BS, Electronic Physics - General Physics & Computer Options
SAP America May 2012 - Present
CDT Professional Services, LLC September 2005 - June 2012
AmerisourceBergen January 2010 - April 2011
Verizon Business August 2006 - August 2007
CDT Professional Services, LLC August 2005 - July 2007
Shire Pharmaceutical, Inc September 2004 - July 2006
IBM October 2002 - September 2005
IBM 2001 - 2005
Avaya February 2003 - July 2004
PwC January 2000 - October 2002
Education
La Salle University - School of Business Administration 1996 — 1998
Master of Business, Accounting and Management
Penn State University 1983 — 1988
Bachelors, Finance
Atlas Air July 2015 - Present
Atlas Air November 2014 - June 2015
Cisco March 2014 - November 2014
Nelnet Diversified Solutions July 2010 - October 2013
General Dynamics Advanced Information Systems November 2009 - July 2010
IBM September 2007 - October 2009
OnStar January 2006 - September 2007
Verizon Business July 2005 - January 2006
West Corporation November 2004 - July 2005
EDS (now HP) 2001 - 2004
Skills
Cisco Technologies, Firewalls, Network Architecture, Data Center, Networking, MPLS, Network Security, Troubleshooting, QoS, Virtualization, IT Management, CCIE, Network Engineering, System Deployment, Network Design, IT Solutions, Project Management, CCIE R&S, Network Topology, Statistics, Leadership, Technical Writing, Business Planning, Proposal Writing, Written & Oral..., Small Business, Team-oriented, Financial Analysis, Communication, Highly Detailed, Easy to Talk to, Highly Ambitious, Business Development, Business Continuity..., Financial Accounting, Financial Risk, Disaster Recovery, Security
Education
Lansing Community College 1994 — 1996
Integra Plus June 2007 - Present
jPowerwash February 2010 - Present
Caliber Global Technology International 2014 - Present
GermantownBigSmiles January 2012 - December 2014
Verizon Business April 2000 - July 2002
MACL June 1999 - May 2000
IQ Managment January 1999 - April 2000
Banguat 1980 - 1997
Universidad Francisco Marroquin January 1990 - October 1992
Universidad Rafael Landivar January 1989 - October 1990
Skills
SEO, Web Design, Social Networking, Marketing, Graphic Design, Email Marketing, Management, HTML, Advertising, Web Development, Social Media Marketing, Online Advertising, Brand Development, Online Marketing, Strategic Planning, Web Marketing, E-commerce, Dreamweaver, Mobile Applications, FrontPage, SQL, Analysis, Social Media, Small Business Marketing, Selling, Marketing Strategy, Direct Mail Campaigns, Digital Marketing, Start-ups, CRM, Strategic Partnerships, Website Development, Business Planning, Business Intelligence, Business Strategy, Mobile Marketing, Integration, SEM, Direct Mail, Access, Networking, Web Analytics, Direct Marketing, Digital Media, Integrated Marketing, Pressure Washing, WordPress, Digital Strategy, Lead Generation, Sales
Education
Landmark Education 2012 — 2013
Graduate, Curriculum for Living, Communication Curriculum
Universidad Francisco Marroquín 1985 — 1993
Bachelor of Science, Computer Science
Xerox September 2012 - Present
Verizon Business December 1991 - August 2011
Verizon Business January 1998 - January 2011
WorldCom 1997 - 2005
WorldCom January 1995 - January 1998
LDDS January 1991 - January 1995
Paxton & Seasongood June 1965 - May 1968
Skills
Microsoft Office, PowerPoint, Excel, Telecommunications, Troubleshooting, Teamwork, Accounts Receivable, Toll Free, Call Centers, Call Center, Call Centers, Project Management, VoIP, Managed Services, Sales, Microsoft Excel, Invoicing, Salesforce.com, Customer Experience, Frame Relay, Sales Operations, Network Design, Time Management, Team Leadership, LAN-WAN, Co-location, Customer Service, Operations Management, Change Management, Account Management, Service Delivery, ITIL, Telephony, Computer Hardware, Training, MPLS, Networking, Customer Satisfaction, SIP Trunking, Business Analysis, Cisco Technologies, Contract Negotiation, T1, CRM, IP, Team Building, Data Center, Switches, Wireless, Leadership, Ethernet
Education
Miller Draughton Business School 1964 — 1965
Certificate, Business
Kent State University 1963 — 1964
Education
Coldwell Banker Residential Brokerage October 2005 - Present
Aveda 1992 - 2005
Verizon Business 2000 - 2001
Casco Bay Weekly 1990 - 1993
Skills
Certified Negotiation..., Buyer Agent, Property Management, Referrals, First Time Home Buyers, Buyer Representation, New Home Sales, Single Family Homes, Listings, ABR, Real Estate, Seniors, Selling, Relocation
Education
Kenyon College 1984 — 1988
BA, Religion
Ashley Hall School 1978 — 1984
graduated high school, Charleston, S.C.
Richard Loder LLC at Kinlin Grover Cape Cod May 2010 - Present
AT&T November 2007 - February 2009
Ellie Mae March 2006 - November 2007
Diebold December 2001 - February 2006
Lucent Technologies April 2000 - November 2001
Verizon-MCI March 1988 - May 2000
Net2000 1998 - 1999
Verizon Business 1988 - 1999
Skills
real estate, certified buyer..., notary public, telecommunications, transaction processing, point of sale, automatic teller machine, debit credit, Real Estate, POS, Telecommunications, Sales Operations, Negotiation, New Business Development, Notary Public, Professional Services, Sellers, Sales, Account Management, Networking, Selling, Transaction Processing, Direct Sales, Sales Management, Loans, Start-ups, CRM, Solution Selling, Contract Negotiation, Call Center, Customer Service, Salesforce.com, Sales Process, Marketing, B2B, Management, SaaS, Cold Calling, Lead Generation, Customer Retention, Customer Satisfaction, Strategic Partnerships, Leadership, Business Development, Buyers, Call Centers
Education
Lesley University 1992 — 1994
BS, Management
Quincy College 1972 — 1974
A.S., Liberal Arts
Walpole High School
Walpole High School
Diploma, Liberal Arts and Sciences/Liberal Studies
Walpole High School
CompuMatrice July 2012 - Present
Sabre Airline Solutions October 2011 - August 2012
Verizon Business January 2011 - October 2011
Travelocity, Distribution (Travel Partner Network) November 2002 - December 2010
Sabre Holdings September 2001 - November 2002
Sprint December 1999 - July 2001
TEKsystems August 1998 - July 2001
Skills
Team Leadership, Cross-functional Team..., Pre-sales, Pre-Sales Technical..., J2EE Application..., J2EE Web Services, Situational Leadership, Business Analysis, Program Management, Agile Project Management, Project Management, Software Project..., E-commerce, Agile Methodologies, Software Development, SDLC, Solution Architecture, Product Development, Product Management, Management, Vendor Management, SOA, IT Strategy
Education
Lamar University 1996 — 1998
M.E.S, Electrical Engineering
University of Madras 1991 — 1995
B.E, Electronics and Communications
State of MIchigan 2010 - Present
Verizon Business April 2009 - March 2010
AT&T 2000 - 2006
State of Michigan 1970 - 1996
Skills
Integration, Data Center, Telecommunications, Management, Servers, Project Management, Leadership, Process Improvement, Strategic Planning, Disaster Recovery, Budgets, Program Management, Change Management, Business Development, Enterprise Software, Project Planning, SharePoint, Training, Government, Business Process, Contract Negotiation, Strategy, Sales, IT Management, Cloud Computing, Security, Team Leadership, Vendor Management, Business Strategy, Business Analysis, Troubleshooting, IT Strategy, Solution Selling, Business Process..., Team Building, ITIL, Governance, IT Operations, Virtualization, Software Documentation, System Administration
Education
Lansing Community College 1969 — 1972
Verizon Business July 2012 - Present
Epicor Software Corp June 2011 - July 2012
iCIMS October 2010 - May 2011
netForensics February 2006 - October 2010
Educational Testing Service 2001 - 2005
Estee Lauder 1999 - 2001
Skills
CRM, SEO, Content Development, Eloqua, Analytics, Usability, Demand Generation, CRM Integration, Lead Generation, Salesforce.com, SEA, Email Marketing, Marketing Automation, Marketing Communications
Education
Rider University 2004 — 2006
MBA
Lehigh University - College of Business and Economics 1995 — 1999
BS, Marketing
Express Scripts June 2015 - Present
Express Scripts October 2013 - June 2015
Express Scripts May 2013 - October 2013
Express Scripts April 2011 - May 2013
Express Scripts April 2010 - April 2011
Express Scripts April 2009 - April 2010
Verizon Business 2007 - 2009
Heartland Bank 2007 - 2007
Skills
Process Improvement, Business Analysis, Cross-functional Team..., Data Analysis, Visio, Analytics, Strategic Planning, Business Intelligence, Business Objects, Requirements Analysis, SQL, Data Warehousing, Forecasting, Healthcare, Budgets, Pharmaceutical Industry, Data Mining, Analysis, Vendor Management, Pharmacy Benefit..., Access, Requirements Gathering, SDLC, Managed Care, Software Documentation, Financial Modeling, SharePoint, Medicare Part D, Project Management, Healthcare Information..., Medicare
Education
Webster University 2007 — 2010
Masters, Business Administration
Lindenwood University 2005 — 2007
BA, Finance
LeTourneau University 2003 — 2005
Commvault August 2015 - Present
Sungard Availability Services August 2014 - July 2015
DataBank October 2013 - August 2014
ViaWest October 2011 - October 2013
Time Warner Cable Business Class April 2010 - October 2011
Verizon Business February 2001 - November 2006
MCI Worldcom February 1997 - February 2001
Skills
Colocation, Connectivity, Internet Services, Ethernet, Frame Relay, Metro Ethernet, Managed Services, Managed Hosting, Solution Selling, Cloud Computing, Hosted Services, Collocation, Data Center, MPLS, Hosting, IP Transit, Consultative Selling, Virtualization, Disaster Recovery, Telecommunications, WAN, Co-location, Sales, Telephony, Optical Fiber, Direct Sales, New Business Development, Selling, VoIP, Business Development, Leadership, Enterprise Software, Professional Services, SaaS, Security, Sales Operations, Cisco Technologies, IP, Storage, Channel Partners
Education
Liberty University
Business Management
Verizon Wireless July 2012 - Present
Verizon Wireless 2009 - June 2012
Verizon 2006 - 2009
Verizon Global Network Solutions 2001 - 2004
Verizon Communications (GNI) 2001 - 2004
Verizon business 1996 - 2001
Skills
Integration, MPLS, LTE, IP, Management, Telecommunications, Computer Network..., Requirements Analysis, Wireless, Data Center, Networking, Program Management, Vendor Management, Ethernet, Project Management, Cellular Communications, Cross-functional Team..., VoIP, Network Design, Managed Services, CDMA, Mobile Devices, Troubleshooting
Education
The National Graduate School 2000 — 2001
Master's degree, Quality Systems
LeTourneau University 1976 — 1980
BS, electrical engineering
Verizon Business 1998 - Present
MCI Communication Corp 1997 - 1998
MCI Communication Corp 1991 - 1997
Skills
Leadership, Process Improvement, Quality Management, Customer Service, Project Management, Business Analysis, Contract Negotiation, Account Management, Remote Management, Sarbanes-Oxley Act, User Acceptance Testing, Regression Testing, Product Management, Sales Management..., Call Centers, Team Leadership, New Business Development, Vendor Management, Team Building, Training, Recruiting, Staff Retention, Microsoft Office
Education
Kirkwood Community College
AAS / Business & Marketing Management
Sedgwick LLP July 2015 - Present
MRIGlobal December 2014 - July 2015
AEGON Americas February 2014 - November 2014
Transamerica February 2012 - February 2014
Transamerica Life Insurance Company May 2007 - February 2012
Transamerica Life Insurance Company September 2005 - May 2007
Verizon Business August 2000 - September 2005
Nedrebo's Formalwear April 1997 - February 2001
Skills
Annuities, Retirement Planning, Audio Conferencing, Health Insurance, Pension Administration, 401k, Microsoft Office, Customer Service, Employee Benefits, Call Center, Life Insurance, Series 6, Retirement, Term Life Insurance, Benefits Administration, Data Entry, COBRA, FMLA, PeopleSoft, Live Meeting, Mutual Funds, Pensions, Customer Satisfaction, Defined Benefit, HRIS, General Insurance, WebEx, Prescription Drugs, Workday, Human Resources, Interviews, New Hire Orientations, Payroll, Open Enrollment, Employee Relations, Hiring, Compensation, Performance Management, Microsoft Excel, Training, PowerPoint, Deferred Compensation, Defined Contribution, Employee Handbooks, Onboarding, Team Building, Job Descriptions, Applicant Tracking..., Health Savings Accounts, Exit Interviews
Education
Mount Mercy College 2011 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Kirkwood Community College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
Verizon Business 1999 - 2014
Constellar Corporation January 1998 - May 1999
Oracle January 1996 - December 1997
Coopers & Lybrand Consulting September 1993 - December 1996
American Hospital Association July 1990 - September 1993
Skills
Vendor Management, Telecommunications, Budgeting, Software Project..., Resource Management, Billing, Business Analysis, Customer Relations, Strategic Planning, Cross-functional Team..., IT Management, Team Building, Team Leadership, Contract Negotiation, Offshore Project..., Financial Analysis, Management Consulting, Global Management, Project Planning, Performance Management, Talent Management, Video Conferencing, Product Development, Negotiation, MS Project, Problem Solving, International Project..., Management, Process Improvement, Project Management, Strategy, IT Strategy, ERP
Education
Lake Forest Graduate School of Management 2011 — 2013
MBA, Global Business
The Sage Colleges - Russell Sage College
Bachelor of Science (BS), Business/Managerial Economics
Syracuse University - Martin J. Whitman School of Management
Business Administration and Management, General
Albany Business College
Associate's degree, Data Processing
Meardon, Sueppel & Downer P.L.C. August 2015 - Present
Nidey, Erdahl, Tindal & Fisher, PLC December 2014 - June 2015
The Journal of Gender, Race & Justice May 2014 - May 2015
Muscatine County Attorney's Office May 2014 - August 2014
University of Iowa College of Law August 2013 - May 2014
Cronk & Waterman PLC May 2013 - August 2013
Verizon Business July 2005 - December 2007
MCI Corporation May 2001 - July 2005
Skills
Team Leadership, Microsoft Office, Social Media, Statistics, Customer Service, Leadership, Research, Public Speaking, Politics, Editing, Legal Writing
Education
University of Iowa College of Law 2012 — 2015
Doctor of Law (J.D.), With Distinction
University of Iowa 2010 — 2012
Bachelor of Science (BS), Political Science and Government, with Distinction
Kirkwood Community College 2008 — 2010
Business Administration and Management, General, 4.0
Verizon Business July 1998 - November 2014
J M Swank, a Con Agra company October 1994 - May 1997
Mesa Laboratories, Inc January 1984 - April 1994
Skills
Telecommunications, Management, Team Building
Education
Mount Mercy University 2010 — 2011
Business Administration
Kirkwood Community College 2007 — 2010
Associate of Arts (AA)
Oakwood Drive February 2011 - Present
Rivermont Collegiate December 2009 - May 2010
Verizon Business December 2009 - May 2010
Results Integrated Marketing May 2009 - October 2009
Skills
Outlook, Microsoft Excel, PowerPoint, Sales, Microsoft Word, Social Media Marketing, Marketing, Marketing Communications, Inventory Management, Time Management, Social Media, Fashion, Merchandising, Retail, Advertising, Microsoft Office, Customer Service, Management, Personal Styling, Retail Buying
Education
Lake Forest College 2005 — 2009
Sociology and Anthropology
Lake Forest College 2005 — 2009
Bachelor's degree, Sociology
Level 3 Communications November 2013 - Present
Verizon Business July 2011 - November 2013
Verizon Business 2008 - January 2012
Verizon Business 2006 - 2008
Verizon Business 2002 - 2006
MCI 1997 - 2000
Skills
Cross-functional Team..., Managed Services, Project Management, International Project..., Microsoft Excel, Microsoft Office, Sales Management, Sales Presentations, Sales Operations, Project Planning, VoIP, Process Improvement, Leadership, Management, Telecommunications, Professional Services, Contract Negotiation, ITIL v3 Foundations..., Cloud Computing, Strategic Planning, IP, Vendor Management, Ethernet, Service Delivery, Sales, CRM, PMI Trained, Call Centers, Co-location, Unified Communications, T1, Data Center, MPLS
Education
Lawrence University 1990 — 1994
BA, Music Performance - Vocal
Internet Systems Consortium July 2013 - Present
National AutoSport Association 1997 - Present
Finesse Motorsports 2002 - Present
Content Marketing Solutions April 2012 - July 2013
Northbound April 2011 - August 2012
Cogent Communications June 2009 - May 2010
OpSource June 2008 - December 2008
Verizon Business February 2005 - June 2008
Cable & Wireless Communications January 2003 - April 2004
UUNET January 2000 - January 2001
Skills
Sales Process, Account Management, SaaS, Sales Management, Strategy, Solution Selling, Customer Acquisition, Online Advertising, Marketing Strategy, Enterprise Software, CRM, Sales, Selling, Online Marketing, Start-ups, Leadership, Sales Operations, Program Management, Social Networking, Cloud Computing, Marketing, Product Management, Management, Strategic Partnerships, Training, Entrepreneurship, Contract Negotiation, Integrated Marketing, Business Development, B2B, Professional Services, Managed Services, Networking, Executive Management, Lead Generation, Salesforce.com, Product Marketing, Customer Retention, E-commerce, Project Management, Security, Direct Sales, Mobile Devices, Multi-channel Marketing, Telecommunications, Consulting, New Business Development, Strategic Planning, Data Center, Demand Generation
Education
Lehigh University
BA
Baltimore Polytechnic Institute
Economics
LJT & Associates, Inc. March 2013 - Present
TEKsystems / CSC / IRS January 2012 - September 2012
General Physics Corporation April 2011 - October 2011
Verizon Business April 2005 - October 2010
SSA October 2002 - February 2005
Corillian Corporation July 2000 - October 2001
SSA June 1998 - April 2000
Nations Bank February 1997 - June 1998
Nations Bank December 1996 - February 1997
RTKL Associates Inc May 1996 - November 1996
Skills
Windows Server, Windows, DNS, Servers, Software Installation, Disaster Recovery, Solaris, Linux, System Administration, Active Directory, Troubleshooting, Virtualization, Unix, Hardware, Microsoft Office, Documentation, Visio, VMware, SQL Server, Technical Documentation, VMware ESX, SQL, TCP/IP, Database Administration, WAN, MySQL, Windows Server 2003, Testing, Databases, Microsoft SQL Server, Microsoft Exchange, IIS, Technical Support, Networking, DHCP, XP, VPN, Routers, Cluster, Computer Hardware, HP, Antivirus, Network Security, Microsoft Certified..., Integration, LAN-WAN, Network Administration, Firewalls, VBScript, IT Operations
Education
Liberty University 2013 — 2015
Associate's Degree, Business Management - Information Systems
IBM Cognos 10 BI Administration 2014 — 2014
IBM Cognos 10 BI Administration
IBM Cognos 10.2 Report Studio Essentials 2014 — 2014
IBM Cognos 10.2 Report Studio Essentials
IBM Cognos 10.2 Report Studio Intermediate 2014 — 2014
IBM Cognos 10.2 Report Studio Intermediate
NimSoft Unified Monitoring 2010 — 2010
NimSoft Unified Monitoring, August 2010, One-week course
Managing Microsoft Systems Management Server 2003 2005 — 2005
Maryland Real Estate License 2003 — 2003
Maryland Real Estate License, Maryland Real Estate License
Microsoft Networking Essentials for MCSE 1999 — 1999
Microsoft Networking Essentials for MCSE
Microsoft Networking Essentials for MCSE 1998 — 1998
Microsoft Networking Essentials for MCSE
NT Server 4.0 for MCSE 1998 — 1998
NT Server 4.0 for MCSE
Verizon Enterprise Solutions July 2014 - Present
Verizon Enterprise Solutions Group January 2013 - June 2014
Verizon Business June 2001 - December 2012
Liberty University August 1998 - May 2001
Skills
Administration, Microsoft Office, Calendars, Administrative Support, Event Management, Coordination, Excel, Invoicing, Scheduling, PowerPoint, Word, Outlook, Teamwork, Spreadsheets, Telephone Skills, Microsoft Excel, Administrative..., Microsoft Word, Team Leadership, System Administration, Management, Call Centers, Telecommunications, VoIP, Project Planning, Networking, Human Resources, Managed Services
Education
Liberty University 1994 — 1998
Bachelor of Music, Music
Verizon Business 1999 - Present
AEGON Americas July 1997 - May 1999
Skills
Integration, Process Improvement, Requirements Analysis, Testing, Data Analysis, Customer Service, Microsoft Office, Strategic Planning, Management, Leadership, Access, Financial Analysis, Business Process, Software Project..., Forecasting, Analysis, Program Management, Telecommunications, Vendor Management
Education
St. Ambrose University 2004 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
University of Iowa 1994 — 1996
Bachelor of Business Administration (BBA), Finance, General
Kirkwood Community College 1992 — 1994
Associate of Arts (AA), Business Administration and Management, General
Capsa Solutions April 2013 - September 2015
Verizon Business January 1997 - March 2012
BT Office Products 1994 - January 1997
Target 1989 - 1994
Skills
Telecommunications, Call Center, Account Management, Customer Satisfaction, Sales Management, Team Building, Product Management, Management, Customer Service, New Business Development, Call Centers, Strategic Planning, Process Improvement, Marketing Strategy, Microsoft Office, Project Management, Leadership, Sales, Cross-functional Team..., Marketing, Troubleshooting, Project Planning
Education
Lane Community College
General Studies
General Dynamics Information Technology April 2009 - Present
Verizon Business November 1988 - October 2008
Verizon 2001 - 2008
MCI 1995 - 1998
Skills
Telecommunications, Avaya, VoIP, Call Center, Call Centers, Software Documentation, Cisco Technologies, Contact Centers, SDLC, Management, Testing, Process Improvement, Troubleshooting, Technical Support, Requirements Analysis, Program Management, Cross-functional Team..., Vendor Management
Education
Southern Career Institute 1992 — 1993
Associates of Arts, Professional Paralegal
Mount Mercy University 1986 — 1991
BA, Criminal Justice & Psychology
Kirkwood Community College
Programming
American SensorTech April 2015 - Present
Acuative September 2014 - February 2015
Acuative April 2014 - December 2014
ThruPoint (aquired by Acuative - transition 04/2014) October 2013 - March 2014
Verizon Business October 2012 - October 2013
Verizon Business July 2011 - October 2012
ThruPoint January 2011 - July 2011
Verizon Business November 2008 - June 2010
Verizon Business December 2005 - November 2008
MCI Worldcom February 1997 - December 2005
Education
Shenandoah University 1990 — 1993
MBA
Liberty University 1986 — 1990
Marketing
Arlo's Hope Inc May 2011 - Present
Verizon Business June 1999 - September 2011
Verizon Business 1999 - 2010
Skills
Managed Services, Telecommunications, Program Management, Professional Services, MPLS
Education
Lemmon High School, Lemmon SD 1985 — 1988
Lee University
Army National Guard August 2007 - Present
Verizon Business April 2007 - Present
Army National Guard 2007 - 2009
Verizon April 2000 - August 2006
Bell Atlantic August 1994 - April 2000
Skills
Security Clearance, Satellite Communications, Network Engineering, Emergency Communications, Disaster Preparedness, Disaster Recovery, CompTIA, ITIL, IP, Enterprise Software, Networking, DoD, VoIP, Defense, Data Center, Cisco Technologies, Network Administration, Network Design, WAN, Computer Security, Security, Information Assurance, Switches, Government Contracting, Cloud Computing, Army, Network Security, Military Experience, Telephony, Emergency Management, Military, Telecommunications, Routers, LAN-WAN, Information Security, CCNA, MPLS, Network Architecture, Integration, Wireless Networking, Managed Services, Ethernet
Education
Villanova University 2005 — 2006
Master's Certificate, Six Sigma
The George Washington University 2001 — 2003
Master's Certificate, Project Management
Liberty University 1991 — 1995
Bachelor of Science, Government
Verizon Enterprise Solutions June 2012 - Present
Ark Tex Council of Government July 2010 - November 2011
Verizon Wireless November 2009 - July 2010
Verizon Business November 2004 - September 2007
Verizon Data Services December 1999 - November 2004
GTE/Verizon October 1996 - December 1999
Skills
Telecommunications, Billing, Customer Satisfaction, Customer Relations, Inventory Management, Cloud Computing, Data Center, SDLC, VoIP, Managed Services, Team Leadership, Process Improvement, Business Process, Invoicing, Troubleshooting, Project Management, Cross-functional Team..., Call Centers, Program Management, Management, Call Center, CRM, Customer Service, Budgets, Software Documentation, Vendor Management
Education
LeTourneau University 1999 — 2002
BBM, Business Management
Northeast Texas Community College 1993 — 1995
A.S.
Marcus High School 1989 — 1994
Diploma, Advanced HS Diploma
Gartner February 2014 - Present
Gartner April 2013 - January 2014
Net Right Media April 2010 - April 2013
Verizon Business January 2008 - June 2010
Verizon October 2003 - December 2007
Verizon July 1999 - October 2003
Verizon 1997 - 1998
Skills
Sales Management, Negotiation, Consultative Selling, Pricing, Promotions, Sales Process, Solution Selling, New Business Development, Direct Sales, Account Management, Channel Partners, Contract Negotiations, Managed Services, Key Account Management, Market Penetration, Team Building, Strategic Planning, Call Center, Customer Relations, Competitive Analysis, Telecommunications, Forecasting, Contract Negotiation, Customer Service, Unified Communications, Fundraising, Product Launch, Public Speaking, Social Media, Data Center, IP, B2B, Business Strategy, Cloud Computing, Sales Operations, Selling, CRM, Management, Marketing, Strategy, VoIP, Cross-functional Team..., Wireless, Call Centers, Sales, Leadership, SaaS, Salesforce.com, Co-location
Education
Liberty University 2010 — 2012
Master of Divinity, Theology, 3.75
University of Washington 1990 — 1994
BA, Business
Allegheny County November 2008 - Present
Verizon Business December 2005 - August 2006
MCI - Verizon December 2004 - December 2005
RedSiren, Inc. January 2001 - February 2004
Comdisco, Inc. December 1999 - January 2001
Verizon March 1997 - December 1999
Bell Atlantic Network Integration March 1997 - December 1999
Emprise Technologies February 1992 - March 1997
Skills
Security, Network Security, Data Center, Disaster Recovery, Cisco Technologies, Cloud Computing, Managed Services, Network Design, Project Management, Information Security, Telecommunications, Networking, VoIP, CISSP, Penetration Testing, Security Architecture..., Firewalls, VPN, Information Security..., Pre-sales
Education
University of Pittsburgh
Master of Science, Telecommunications
La Roche College
BS, Information Systems, Administration & Management
Verizon Enterprise Solutions Group January 2011 - Present
Verizon Business January 2009 - January 2011
Verizon Business January 2006 - December 2009
Verizon 2005 - 2006
Verizon 1987 - 2005
Skills
OSP Network Design, OSP Engineering /..., Service Delivery, Customer Service, Service Assurance &..., Billing, IT Requrements Analysis, M&P and Process..., Business Process..., International Product..., International..., International Logistics, Business Process..., Telecommunications, Invoicing, International Marketing, Project Management, Process Improvement, Six Sigma, Enterprise Software, Business Process, Analysis, Strategy, Leadership, Product Development, Testing, Team Building, Outsourcing, VoIP, Networking, Customer Experience, Business Process..., Cloud Computing, Network Design, Team Leadership, Project Planning, Integration, Cross-functional Team..., Supply Chain Management, Managed Services, Wireless, Product Management
Education
Lesley University 1990 — 1991
MS, Applied Business Management
University of Vermont 1982 — 1986
BS, MIS / Computer Science
Comcast Business Class July 2011 - November 2014
Verizon Business June 2008 - May 2011
Verizon Small Business July 2006 - June 2008
WorldCom May 1999 - July 2006
Skills
Telecommunications, IP, VoIP, Managed Services, Telephony, Vendor Management, Management, Leadership, Data Center, T1, Customer Satisfaction, Customer Service, Salesforce.com, Project Management
Education
Lake Superior State University 1981 — 1986
BS, Recreation Management
Titan Consulting May 2014 - Present
IBM Global Business Services September 2010 - April 2014
CSC Consulting July 2006 - October 2010
Verizon Business 2006 - 2010
CSC 2006 - 2009
Compuware 2003 - 2004
Skills
SAP, SAP R/3, Warehouse Management, SAP Implementation, Materials Management, SAP ERP, Business Process, Supply Chain
Education
Lamar University 1969 — 1973
BS, Math, Physics and Secondary Ed
Verizon Wireless Small Meduml Business ConsultantVerizon Wireless2004 - Present
Verizon 1979 - 2003
Verizon Business 1985 - 2001
Northern Telecom 1988 - 2000
Skills
IP, WAN, Telecommunications, Ethernet, MPLS, Unix, VoIP, Computer Network..., Wireless
Education
Lehigh University 1973 — 1975
MS, Electrical engineering
University Of Bombay 1964 — 1968
B.S., Physics and Mathematics
Sarvajanik School 1955 — 1960
Metriculate, Science
CORSEARCH / Wolters March 2011 - Present
Papierdoll LLC March 2008 - Present
Verizon Business March 2001 - Present
Verizon Services Corp January 1997 - Present
Verizon January 1997 - August 2006
Skills
Vendor Management
Education
The George Washington University 2004 — 2006
Master's Certificate, Project Management
Long Island University 1997 — 2002
Kingsborough Community College
Associates
Long Island University
Bachelor of Arts Degree, Media Arts
Verizon Business April 1997 - Present
Verizon Business April 1997 - Present
6th Judicial District 1995 - 1997
Education
Mount Mercy University 2011 — 2013
Business
Kirkwood Community College 1992 — 1995
Associate of Arts (A.A.), Community Corrections
Verizon Wireless June 2009 - Present
Gerson Lehrman Group August 2007 - May 2009
Verizon Business January 2003 - June 2007
Verizon Communications 1983 - 2007
Verizon Enterprise Solutions Group January 2002 - November 2004
Verizon Enterprise Solutions Group January 1998 - December 2001
Verizon May 1983 - December 1987
Skills
Budgeting, Business Planning, Business Strategy, Revenue Forecasting, Sales Operations, Merger Integration, Financial Planning and..., Budgets, Business Analysis, Acquisition Integration, Leadership, Telecommunications, Start-ups, Management, Process Improvement, Solution Selling, Cross-functional Team..., Project Planning, SaaS, Business Development, Strategy, Strategic Planning, Pricing, Team Building, Program Management, Vendor Management, Strategic Partnerships, Product Management, Sales Management, Analysis, Project Management, Wireless, Contract Negotiation, Business Process, Customer Satisfaction, Sales
Education
La Salle University - School of Business Administration 1978 — 1980
CenturyLink Business March 2013 - Present
Verizon Business August 2008 - March 2013
Verizon Business August 2000 - July 2008
MCI Communications, aka Verizon August 1996 - September 2000
Frontier Communications December 1994 - June 1996
Skills
Solution Selling, Enterprise Software, Managed Services, Strategy, Sales, Telecommunications, Unified Communications, Sales Operations, VoIP, Selling, Professional Services, Cloud Computing, SaaS, MPLS, Management, Data Center, Negotiation, Account Management, Co-location, IP, Salesforce.com, CRM, Business Strategy, Contract Negotiation, Leadership, Business Development, Security, Contact Centers, Team Management, Data Analytics, Big Data, Business Intelligence, Sales Process...
Education
Kent State University 1990 — 1994
Bachelor of Science (B.S.) Public Recreation
Harlington Upper School, Harlington, United Kingdom
Verizon June 2008 - Present
WMT AM 600 November 2000 - March 2013
Verizon Business December 2004 - June 2008
MCI 1997 - 2007
Amana Refrigeration May 1992 - May 1997
Lady Footlocker 1985 - 1989
Skills
Public Address Announcer, Basketball scorer, Basketball radio analyst, Vendor Management, Managed Services, Project Management, Telecommunications, Solution Selling, Cloud Computing, Security, Contract Negotiation, Management, Outsourcing, Data Center, SaaS, Unified Communications, VoIP, Enterprise Software, Product Management, Integration, Program Management, Service Delivery, Professional Services, Product Development
Education
Kirkwood Community College 1983 — 1985
AAS, Retail Marketing and Management
Sigourney High School 1979 — 1983
Diploma
Mount Mercy College
BA, Business
Verizon Business September 2004 - Present
Chrysler 2004 - Present
Synergy Computer Solutions INC (Chrysler) 1998 - 2004
Microland Ltd 1994 - 1997
Education
Walchand Institute of Technology 1988 — 1992
BE, Computer Science
Shivaji University 1986 — 1992
BE, Computers
Lawrence Technological University
Ravi
Verizon Business October 2012 - Present
XO Communications August 2010 - October 2012
AT&T 2000 - 2010
Lead exchange 2001 - 2006
Nextlink February 1998 - July 2000
Dictaphone March 1995 - February 1998
Dictaphone Corp March 1995 - February 1998
NYNEX Mobile April 1991 - March 1995
Comdoc, Inc January 1986 - March 1991
Skills
Microsoft Excel, Solution Selling, Strategic Partnerships, Call Center, Managed Services, Unified Communications, Cloud Computing, Sales Operations, Account Management, VoIP, Selling, Wireless, Vendor Management, Telecommunications, Professional Services, Strategy, Business Development, New Business Development, Sales, CRM, Strategic Planning, Management, Contract Negotiation, Sales Management, Call Centers, Product Marketing, Direct Sales, Salesforce.com, Customer Retention, Customer Satisfaction, Networking, Marketing, SaaS, Program Management
Education
Kent State University 1980 — 1985
Bachelor's Degree, Psychology
Canisius High School 1975 — 1979
HS, HS
Alliant Energy June 2010 - Present
Transamerica February 2009 - July 2010
Alliant Energy April 2008 - November 2008
Verizon Business January 1996 - November 2007
Education
University of Iowa 1994 — 1996
BS, Sociology
Kirkwood Community College 1991 — 1993
AA, Liberal Arts and Sciences
Service-now.com September 2011 - Present
Siemens Enterprise Communications August 2010 - October 2011
Verizon Business March 2002 - August 2010
Skills
Solution Selling, Contract Negotiation, Cloud Computing, SaaS, Enterprise Software, Management, Professional Services, ITIL, Cross-functional Team..., Data Center, IT Management, Managed Services, Leadership, Salesforce.com
Education
Syracuse University - Martin J. Whitman School of Management 2006 — 2009
MBA, Finance, Marketing, Entrepreneurship
Le Moyne College
Bachelor of Science, Marketing/Finance
Jamesville-DeWitt High School
Partners HealthCare October 2013 - December 2014
Partners HealthCare April 2013 - October 2013
Elekta June 2012 - January 2013
Massachusetts General Hospital August 2006 - May 2012
athenahealth August 2005 - August 2006
Verizon Business April 2003 - August 2004
Navipath 1999 - October 2001
MCI 1998 - 1999
Verizon July 1989 - July 1998
Skills
Radiation Therapy, Patient Advocacy, Linear Accelerators, Mosaiq, IGRT, Quality Assurance, Training Delivery, Mentoring, Microsoft Office, Patient Safety, Patient Support, Account Management, Customer Service, Telecommunications, Communication, Healthcare, Treatment, Healthcare Information..., Hospitals, Healthcare Management, Medical Imaging, CRM, Oncology, Clinical Training, Training, JCAHO
Education
Laboure College 2004 — 2006
AS, Radiation Therapy
Lesley University 1989 — 1993
BS, Business Management
Verizon Business
Skills
VoIP, Product Management, Telecommunications, Process Improvement, Cross-functional Team..., Service Delivery, Vendor Management, Cloud Computing, Wireless, Call Centers, Managed Services
Education
LeTourneau University 1993 — 1996
Diamond V Mills November 2013 - Present
Verizon Business May 1995 - November 2013
Skills
Vendor Management, VoIP, Process Improvement, Requirements Analysis, Telecommunications
Education
Kirkwood Community College 1992 — 1994
Associate of Arts (AA)
Jefferson High School 1989 — 1992
High School Diploma, General Studies
Verizon Business March 2010 - Present
TriNET Systems July 2009 - March 2010
Avaya September 2005 - April 2009
Expanets September 2001 - February 2004
Lucent Technologies August 1998 - 2001
Lucent Technologies September 1993 - September 1998
Skills
Avaya, Unified Communications, Solution Development, Telephony, Telecommunications, IP, VoIP, MPLS, SIP, Managed Services, Cisco Technologies, Wireless, Call Center, Data Center, WAN, ACD, Switches, Ethernet, LAN-WAN, IVR, SIP Trunking, Pre-sales, CRM, T1, Co-location, Video Conferencing, Solution Selling, Network Design, Cloud Computing, CTI, Sales Operations, Network Architecture, Professional Services, Routing, Call Centers, Contact Centers, Avaya Technologies, SaaS, Routers
Education
State University of New York College at Oswego 1976 — 1978
BS, Education
Lasell College 1974 — 1976
AS, Elementary Education
CenturyLink April 2011 - Present
Qwest Communications April 2005 - March 2013
Cox Communications September 2000 - April 2005
Connie Eitel May 2000 - September 2000
Global Crossing Telecommunications June 1998 - May 2000
Verizon Business May 1986 - September 1997
Skills
Managed Services, VoIP, Unified Communications, MPLS, Solution Selling, Telecommunications, Telephony, Co-location, Cloud Computing, SIP Trunking, Channel, IP, Sales Engineering, Ethernet, Data Center, Strategy, Management, Salesforce.com, Sales, T1, Fiber Optics, Wireless, Contract Negotiation, Business Development, Sales Process, Sales Operations, Networking, Account Management, SIP, Lead Generation, Cisco Technologies, Leadership, Direct Sales, Network Design, Program Management, Call Centers, Professional Services, Channel Partners, WAN, SaaS, Broadband, Avaya, Strategic Partnerships, LAN-WAN, Video Conferencing, Go-to-market Strategy, Selling, Hosted Services, Network Architecture, Optical Fiber
Education
Kent State University
Business Administration
Verizon Business Network EngineerMCI1985 - 2008
Worldcom 1998 - 2002
Education
LeTourneau University 1993 — 1995
Verizon 2007 - Present
Verizon Business July 2006 - April 2007
Verizon Business 2005 - 2007
Verizon 1999 - 2005
Skills
Telecommunications, Solution Selling, Co-location, VoIP, Ethernet, Sales Engineering, IP, Cloud Computing, Professional Services, Direct Sales, Telephony, Data Center, Account Management, Avaya, Broadband, Business Development, Call Center, Call Centers, Channel, Channel Partners, Cisco Technologies, DSL, DWDM, Enterprise Software, Fiber Optics, Go-to-market Strategy, Hosted Services, LAN-WAN, Leadership, MPLS, Managed Services, Management, Mobile Devices, Network Architecture, Network Design, Network Security, Networking, New Business Development, Pre-sales, Product Management, SIP, SIP Trunking, SaaS, Sales, Sales Operations, Sales Process, Salesforce.com, Security, Selling, Strategic Partnerships
Education
SUNY Empire State College 2011 — 2013
Kingsborough Community College 1995 — 1997
A.S., Mental Health
Verizon Enterprise Solutions Group September 2011 - Present
Verizon Business January 2011 - September 2011
Verizon Business April 2004 - January 2011
BearingPoint Consulting November 1997 - April 2004
Skills
Integration, Wireless, Enterprise Software, Unified Communications, Solution Selling, Security, ITIL, WAN, Disaster Recovery, Professional Services, Performance Management, Sales, Solution Architecture, Connected Solutions, Machine to Machine (M2M, Managed Mobility, Ethernet, Optical Services, Project Management, Telecommunications
Education
Lehigh University
BS, Engineering
Verizon Business December 2006 - Present
Relay Gear 2003 - 2006
Education
Kent State University
Level 3 Communications December 2007 - Present
Verizon 2006 - 2007
Verizon Business 2004 - 2007
Nuvox 2001 - 2002
Espire Communications 2000 - 2001
World Com 1998 - 2000
Skills
Managed Services, Telecommunications, Selling, Co-location, Long Distance, SIP Trunking, PRI, Sales Engineering, T1, MPLS, Internet Access, Unified Communications, Solution Selling, VoIP, Telephony, Ethernet, Frame Relay, IP, SIP, CPE, Networking, Metro Ethernet, Hosted Services, Wireless, WAN, Direct Sales, ATM networks, Network Design, TDM
Education
Langston University 1996 — 1999
BS, Management of Information Systems
East Central HS
Verizon Business July 2000 - Present
Education
Liberty University 1989 — 1993
BA, Modern Languages and Linguistics
Apple June 2015 - Present
Apple July 2013 - June 2015
Apple Inc. September 2010 - August 2013
Verizon Business January 2009 - August 2010
Verizon Business 2007 - 2009
UUNET 2000 - 2007
Skills
Managed Services, Telecommunications, Program Management, Management, Professional Services, Business Development, Account Management, Leadership, Product Management, Cross-functional Team..., Vendor Management, Operations Management, Wireless, VoIP, Technical Support, Sales, Networking, Team Leadership, Go-to-market Strategy, Business Process..., Strategic Partnerships, Call Centers, Process Engineering, Integration, Strategy, Customer Experience, International Management, Organizational..., Team Building, Sales Operations, Outsourcing, Channel Partners, Selling, Team Management
Education
Texas A&M University
BBA, Information and Operations Mgmt
Liberty University
MBA, International Business Mgmt
Schneider National August 2015 - Present
Zion April 2014 - May 2015
Verizon Business 2009 - 2014
Verizon September 2007 - November 2008
Verizon February 2005 - September 2007
Verizon October 1999 - February 2005
Genex January 1995 - August 1998
Skills
Microsoft Excel, Outlook, Microsoft Office, PowerPoint, Microsoft Word, Business Objects, Lotus, Project Finance, Telecommunications, Call Center, Process Improvement, Vendor Management, Customer Satisfaction, Customer Service, Team Building, Program Management, Operations Management, Software Documentation, Visio, Team Leadership, Quality Assurance, Cross-functional Team..., Account Management, Management, Call Centers, Contract Negotiation, Sales, Telephony, Training
Education
LeTourneau University 1991 — 2012
Bachelor of Arts (BA), Business Administration and Management, General
Verizon Business 2010 - Present
Verizon Business 2005 - 2010
Racal/NextiraOne 1995 - 2005
Northrop Grumman Corporation 1985 - 1995
Skills
Business Development, Project Management, Sales Management, Strategic Planning, Tactical Execution, Fortune 500 Account..., Government Account..., Cross-functional Team..., Relationship Management, Communication, Presentation, Preparation of Business..., Proposal Writing, Budget Forecasting, Budget Management, Contract Negotiation, Strategic Partnerships, Strategic Alliances, Engineering, National Account Team..., Enterprise Account...
Education
Lafayette College
Degree in Engineering
Riverbed Technology March 2014 - Present
Software AG July 2011 - March 2014
Verizon Business August 2009 - July 2011
Skills
Solution Selling, SaaS, Salesforce.com, Cloud Computing, Enterprise Software, Professional Services, Channel Partners, CRM, Lead Generation, Software Industry, Sales Process, Sales Enablement, Demand Generation, Go-to-market Strategy, Partner Management, Business Alliances
Education
Middle Tennessee State University
Bachelor of Science (B.S.)
Kings College London
International Business
Verizon Business April 2010 - Present
Collabera April 2009 - April 2010
CSC 2003 - April 2009
Motorola 1992 - 2003
Skills
SMS, Integration, SCCM, PMP, ITIL, IT Management, Unix, Data Center, Help Desk Support, IT Operations, Servers, Patch Management, Windows Server, VPN, Cisco Technologies, Firewalls, Vendor Management, Infrastructure, Network Security, VMware, Enterprise Architecture, Virtualization, Microsoft Exchange, System Deployment, Solution Architecture, Hardware, VoIP, Disaster Recovery, Troubleshooting, TCP/IP, Security, DNS, Operating Systems, Switches, Service Delivery, IP, Active Directory
Education
University of Arizona 1990 — 1992
Master, MIS
Lehigh University - College of Business and Economics 1986 — 1988
MBA, MBA
Penn State University 1981 — 1985
BS, Chemistry
Verizon Business 1996 - 2009
Verizon Business International 1996 - 2009
GE Capital 1987 - 1995
Education
New York University 1990 — 1994
MBA, Finance/International Business
Lafayette College 1981 — 1985
BA, American Civilization
CoreDial, LLC January 2015 - Present
CoreDial, LLC January 2009 - Present
Verizon Business 2005 - 2008
SBC 2003 - 2006
SBC Datacomm (now AT&T) 2000 - 2006
SunGard eSourcing 2001 - 2003
SunGard 2001 - 2003
SunGard Availability Services 2000 - 2002
Ameritech 1995 - 2000
Ameritech 1995 - 2000
Skills
Telecommunications, Cloud Computing, IP, Direct Sales, Channel, LAN-WAN, Call Center, New Business Development, Co-location, Sales Process, Salesforce.com, Sales Management, Account Management, Data Center, Call Centers, Virtualization, Sales, CRM, Sales Operations
Education
Kent State University - Graduate School of Management 1998 — 2000
MBA, International Business
Rutgers University – Camden 1984 — 1987
bs, Marketing
William Paterson University of New Jersey
William Paterson University of New Jersey
William Paterson University of New Jersey
BioClinica 2010 - Present
Bracket September 2014 - January 2015
Verizon Business March 2002 - December 2010
Skills
Telecommunications, Data Analysis, Managed Services, IP, Wireless, Data Center, SIP, Ethernet, VoIP, Cloud Computing, MPLS, Unified Communications, Visual Studio, T-SQL, C#, Software Development, Leadership
Education
La Salle University 1992 — 2001
BS, Computer Science
Verizon Business March 2006 - Present
BT 1993 - 2002
Syncordia/Concert/British Telecom 1992 - 2002
Satellite Business Systems 1983 - 1986
Skills
Vendor Management, Professional Services, Outsourcing, Managed Services, Program Management, Unified Communications, Telecommunications, MPLS, IP, VoIP, Wireless, Cloud Computing, Data Center, Integration, ITIL, Pre-sales, Product Management, WAN, Solution Selling, Network Design, SaaS, Service Management, Service Delivery
Education
Kent State University 1972 — 1973
Master in Public Administration
Kent State University 1967 — 1971
Bachelor's degree
Stow High School
Windstream June 2014 - Present
Rockwell Collins October 2012 - April 2014
Yellowbook March 2011 - October 2012
Verizon Business September 1988 - November 2008
Skills
VoIP, Technical Support, Telecommunications, Testing, Linux, Project Management, Software Documentation, Troubleshooting, Management, Call Center, Leadership, Call Centers, Vendor Management
Education
Kirkwood Community College 1982 — 1985
AAS, Marketing/Management
Pearson November 2013 - Present
Verizon Wireless November 2009 - Present
MCI January 2007 - November 2009
Verizon Business 2007 - 2009
Sapphire Technologies 2007 - 2009
Verizon Business 2007 - 2009
Citicorp Mortgage June 2006 - February 2007
American Express December 2005 - June 2006
Bell South 2003 - 2005
Skills
Java Enterprise Edition, Weblogic, SOA, Web Services, Websphere, Integration, Unix, Requirements Analysis, Oracle, XML, Spring, Agile Methodologies, JDBC, Microsoft SQL Server, Playframework, akka, Guice
Education
Lamar University 2000 — 2001
Master's degree, Computer Science
The Maharaja Sayajirao University of Baroda 1994 — 1998
Bachelors, Computer Science
Verizon Business Senior Telecom EngineerVerizon Business - Conferencing
Verizon 1995 - Present
Skills
IP, VoIP, Telecommunications, Ethernet, Network Design, MPLS, Cisco Technologies, Unified Communications, SIP, Project Management, Cross-functional Team..., WAN, Network Engineering, Process Improvement, Vendor Management
Education
Kirkwood Community College 1994 — 1994
Associate, Electronics Engineering
Verizon Business June 2008 - Present
Sprint Communications September 2000 - March 2007
Skills
Telecommunications, Vendor Management, VoIP, Process Improvement, Program Management, Wireless
Education
Lamar University 1988 — 1992
BBA, Marketing
Texas A&M University 1986 — 1988
West Brook
Verizon Business December 2011 - Present
Verizon Business 2006 - Present
MCI WorldCom 2004 - 2006
MCI WorldCom November 1999 - October 2004
Tulsa Public Schools January 1990 - November 1999
Tulsa Public Schools January 1988 - November 1999
Skills
Managed Services, Enterprise Software, Telecommunications, Management, Process Improvement, Business Process, VoIP, Project Portfolio..., MPLS, Product Management, Training Curriculum, Teacher Training, Business Process..., Process Optimization, Six Sigma, Product Development, Leadership, Pre-sales, Testing
Education
Northeastern State University 1994 — 1995
Masters, Educational Administration
Langston University 1986 — 1987
Bachelors, Elementary Education K-8
Oklahoma State University 1980 — 1984
Bachelors, Maketing
North Carolina Retina Associates May 2015 - Present
Affordable Events December 2009 - Present
Sarah Dewan December 2014 - June 2015
Jacobs May 2014 - December 2014
American Tower Corporation October 2013 - May 2014
Accenture December 2011 - December 2012
Safe Guard World International September 2010 - December 2011
Patersons HR & Payroll September 2008 - June 2009
Perimeter eSecurity October 2007 - September 2008
Verizon Business November 2006 - November 2007
Skills
Scheduling, Business Analysis, Project Coordination, Process Scheduler, MS Project, Software Documentation, Project Management, Visio, Human Resources, Management, Program Management, CRM, Outsourcing, Analysis, Training, Project Planning, SharePoint, Team Building, Telecommunications, Troubleshooting, Payroll, Team Leadership, Project Delivery, Quality Assurance, Vendor Management, Process Improvement, Leadership, Microsoft Office, Customer Service, Resource Management
Education
Liberty University 2015 — 2020
Bachelor Science Business Administration, Communication, General
Liberty University
Verizon Business August 2007 - Present
Thomson Reuters October 1990 - Present
Skills
Cisco Technologies, Data Center, ITIL, Business Analysis, Windows Server, IT Service Management, Disaster Recovery, Active Directory, Service Delivery, IT Operations, Virtualization, VPN, TCP/IP, Incident Management, IT Management, Integration
Education
LaGuardia Community College
Associate - IT
Verizon Business 2006 - Present
MCI 1981 - 2006
Education
La Salle University
Associates, Business Management
Verizon Business August 1987 - Present
MCI 1991 - 2000
MCI 1987 - 1991
Garret & West Inc. 1985 - 1987
United States Armed Forces 1981 - 1985
Skills
Telecommunications, T1, Fiber Optics, DWDM, Optical Fiber, Transmission, Telephony, Managed Services, Ethernet, MPLS
Education
Lewis-Clark State College
Alliant Energy December 2012 - Present
Verizon Business March 2004 - December 2012
GMAC Mortgage Corporation January 2003 - February 2004
GMAC Mortgage Corporation January 2000 - January 2003
GMAC Mortgage Corporation January 1998 - January 2000
GMAC Mortgage Corporation January 1996 - January 1998
Skills
Sarbanes-Oxley Act, Auditing, Financial Reporting, Accounting, Internal Controls, Sarbanes-Oxley, Financial Analysis, Internal Audit, Variance Analysis, General Ledger, Financial Accounting, Account Reconciliation, Analysis, Finance, Business Analysis, Microsoft Excel, Process Improvement
Education
Upper Iowa University 2001 — 2004
BACHELOR OF ARTS, ACCOUNTING; GENERAL
University of Northern Iowa 1995 — 1997
Accounting and Finance
Kirkwood Community College 1993 — 1995
ASSOCIATE OF ARTS, BUSINESS ADMINISTRATION
Level 3 Communications July 2010 - April 2015
Verizon Business December 1999 - March 2010
Skills
Management, VoIP, Sales, Telecommunications, Vendor Management, Integration, Managed Services, Program Management, Wireless, Solution Selling, CRM, Team Leadership, Strategy
Education
Kent State University 1987 — 1992
BA, Philosophy
AT&T March 2008 - Present
Verizon Business January 2006 - August 2007
Nortel Networks January 2005 - July 2007
Skills
Call Centers, Troubleshooting, Management, Customer Service, Project Management, Testing, Performance Management, Telecommunications, T1, VoIP, DSL, Vendor Management
Education
Liberty University
Completed 65% of Degree, Computer Informations Systems
Windstream Communications November 2012 - Present
Verizon Business December 1998 - April 2010
WilTel Communications 1994 - 1998
Skills
Network Operations, Computer Network..., Networking, Network Design, MPLS, WAN, Switches, Ethernet, Cisco Technologies, Telecommunications, Network Engineering, Routers, Data Center, LAN-WAN, Wireless, Routing, VPN, T1, TCP/IP, Troubleshooting
Education
Langston University 1999 — 2002
BA, Education
TRICARE Management Activity May 2011 - September 2014
Verizon Business October 2006 - May 2011
Verizon 1998 - 2011
Verizon August 1998 - October 2006
Skills
Financial Reporting, General Ledger, Financial Analysis, Accounts Receivable, HIPAA, Accounts Payable, Account Reconciliation, Financial Accounting, Account Management, Business, Financial Audits, Project Planning, Finance, Customer Service, Invoicing, Change Management, Program Management, Process Improvement, Management, Training, Analysis, Strategic Planning, Project Management, Leadership, Policy, Team Building, Government, Integration, Team Leadership, Call Centers, Software Documentation, Business Process..., Management Consulting, Microsoft Office
Education
Lake Superior State University 1981 — 1986
Bachelor of Science, Business Management
Lake Superior State University 1981 — 1986
Office Administration Management, Business Administration, Management and Operations
Verizon Business June 2008 - March 2009
AT&T July 1995 - June 2008
Education
Contemporary Health Career Institute 2009 — 2010
Dental Assisting
Kutztown University of Pennsylvania 1992 — 1995
Marine Science
Coatesville Area Senior High School 1988 — 1992
Diploma
HCSC May 2009 - Present
Verizon Business 2006 - 2008
FedEx Services 2005 - 2006
SBC 2004 - 2005
MCI/WorldCom 2000 - 2004
Skills
Software Development, Java Enterprise Edition, SDLC, DB2, Enterprise Architecture, Struts, Agile Methodologies, SQL, XML, Requirements Analysis, Java, Scrum, Web Services, Hibernate, Spring, JUnit, Troubleshooting, Eclipse, Unix, JSP, JavaScript, Tomcat, Ant, Maven, CVS, HTML, Databases, Oracle, UML, CSS, Systems Analysis, Business Analysis, ClearCase, Websphere, Dojo
Education
Langston University 1997 — 2000
BS, Management Information Systems
Verizon Business April 2012 - Present
National Hispanic College Fairs January 2011 - March 2012
Positron Public Safety Systems June 2002 - August 2010
Verizon March 1989 - December 2001
Education
Kingsborough Community College 1989 — 1991
Business Adminstration
High Performance-STL August 2008 - Present
Verizon Business January 2000 - August 2008
Skills
Leadership, Customer Service, Cloud Computing, Management, Microsoft Office, New Business Development
Education
Lewis University 1994 — 1999
BS, Physics, Mathematics
Home Choice Senior Care October 2013 - Present
Cyber Innovation January 2010 - October 2013
Verizon Business May 2004 - December 2009
Verizon Business May 1999 - June 2005
Skills
Website Development, Wordpress Design, Web Design
Education
Kirkwood Community College
Telecommunications
Verizon Business January 2006 - Present
Skills
Telecommunications, Managed Services, Unified Communications, MPLS, Telephony, VoIP, Account Management, IP
Education
Lesley University 1990 — 1991
BS, Business Management
Northeastern University 1976 — 1979
Management
Verizon Business March 1991 - Present
MCI/Verizon Business March 1991 - January 2005
Skills
Sound, Team Leadership, CRM, Leadership, SaaS, Management, Call Centers, Project Management, Customer Satisfaction, Service Delivery, Telecommunications, Managed Services, Sales
Education
University of Iowa - Henry B. Tippie College of Business
Master of Business Administration (MBA), Business Administration and Management, General
Mount Mercy University 2009 — 2012
Bachelor's degree, Management Information Systems, 3.8
Kirkwood Community College 2007 — 2008
AA, Liberal Arts, Business
Verizon Digital Media Services July 2015 - Present
Verizon September 2012 - Present
Verizon Business February 2008 - June 2012
iPass January 2006 - February 2008
iPass July 2004 - April 2005
Orange Business Services December 2001 - November 2003
Orange Business Services September 1997 - December 2001
Skills
Data Center, Cloud Computing, IP, ITIL v3 Foundations..., Network Engineering, Vendor Management, Telecommunications, Product Management, Servers, Data center Colocation, XML, Web Services
Education
Korea Cyber University 2012 — 2014
Bachelor of Engineering (B.E.), Major: Computer and Information Communication, Minor: Business Administration
Korea University 1993 — 1998
B.A., English Language Education
Verizon Business August 2000 - Present
Digital and Analog Design 1995 - 2000
Holiday Inn Richfield, Ohio 1990 - 1995
Skills
Telecommunications, VoIP, Frame Relay, LAN/WAN, ITIL, Managed Services, Vendor Management
Education
Kent State University 1985 — 1990
BS, Recreation and Leisure Studies
Verizon Business
Skills
VoIP
Education
Kirkwood Community College
Mount Mercy
Verizon Business September 1996 - Present
Skills
Telecommunications, Managed Services, Unified Communications, Cisco Technologies, Co-location, Solution Selling, Telephony, Cloud Computing, Call Center, Call Centers, Leadership, Process Improvement, Project Management, VoIP
Education
John F Kennedy High School 1989 — 1991
Kirkwood Community College
Computer Sciences and Business
Verizon Business
Skills
Telecommunications, MPLS, VoIP, IP, Cisco Technologies, WAN, Frame Relay, Ethernet, Network Design, Unified Communications, Managed Services, Data Center
Education
Knoxville College 1987 — 1993
"BS", Mathematics
Verizon Business June 2008 - Present
Electronic Data Systems January 2001 - June 2008
MCI / Worldcom May 1996 - January 2001
Skills
Systems Analysis, Billing Systems, SDLC, Requirements Analysis, SQL, Telecommunications, Troubleshooting, COBOL, SQL Server, Telecommunications..., Unix Shell Scripting, Requirements Gathering, Business Analysis, Production Support, DB2, Business Requirements, Disaster Recovery, Deployment, JCL, Databases, Directory Services, Call Processing, Rating
Education
Kirkwood Community College
Associate of Arts and Sciences (AAS), Computer Programming
Cisco Systems June 2012 - Present
Verizon Business October 2011 - June 2012
Verizon Wireless October 2003 - October 2011
Skills
Telecommunications, Cisco Technologies, Unix, IP, Data Center, Wireless, TCP/IP, Switches, Network Design, MPLS, Integration, Troubleshooting, CCIE R&S
Education
Kettering University 2003 — 2008
BS Information Systems
Aqua Irrigation March 2012 - Present
Fairpoint Communications January 2008 - December 2011
Verizon Business December 1978 - March 2007
Skills
Telecommunications, Call Center, Process Improvement, Operations Management, Project Management, Customer Satisfaction, Team Leadership, Customer Service, Team Building, Contract Negotiation, Program Management, Managed Services, Telephony, Management, Wireless, Cross-functional Team..., Computer Network..., Account Management, Call Centers
Education
Lesley College
BS, Business Administration and Management, General
U.S. Cellular October 2009 - Present
Verizon Business August 1995 - July 2009
Skills
Training Delivery, Training Facilitation, Leadership
Education
St. Ambrose University 2010 — 2012
Master's degree, Organizational Leadership
Kirkwood Community College 2006 — 2008
Associate of Arts (A.A.), Business Administration
Mount Mercy University 2005 — 2008
Bachelor of Arts (B.A.), Business Administration