Verizon Business
Industry: Telecommunications company
DescriptionVerizon Communications Inc. is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is based at 1095 Avenue of the Americas in Midtown Manhattan, New York City, but is incorporated in Delaware. CEO: Hans Vestberg (1 Aug 2018–) Headquarters: New York City, New York, United States Revenue: 126 billion USD (2017) Parent organization: Bell Canada Subsidiaries: Verizon Wireless, AOL, Verizon Fios, Oath, Did you know: Verizon Communications is the second-largest telephone operating company by total revenue ($131.8 B USD). wikipedia.org
Verizon Business List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Business. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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6,995 Verizon Business employees in database. Find out everything there's to know about Verizon Business employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Business Employees
Synopsys Inc September 2015 - Present
Verizon October 2009 - September 2015
Verizon Business January 2005 - May 2010
Secure Elements January 2004 - January 2005
TecSec, Incorporated 2000 - 2004
Lockheed Martin 1997 - 2000
Skills
Software Development, Software Design, Software Engineering, Java, C++, Access, Java Enterprise Edition, Cloud Computing, Linux, SQL, Security, Unix, Enterprise Software, Network Security, SaaS, XML, Enterprise Architecture, Eclipse, Agile Methodologies, Databases, Architecture, Computer Security, JBoss Application Server, Hibernate
Education
George Mason University - School of Business 2009 — 2012
Masters, Business Administration, 3.95
University of Pittsburgh 1993 — 1997
BS, Computer Science
Nexus - A Dimension Data Company February 2015 - Present
Verizon Business February 2011 - December 2014
Federal Government 1990 - April 2011
Skadden, Arps January 2000 - April 2010
Network IP January 1998 - March 2000
Walt Disney Imagineering January 1986 - January 1998
Skills
VoIP, Telecommunications, Cisco Technologies, Troubleshooting, Telephony, Networking, T1, Unified Communications, Video Conferencing, LAN-WAN, Wireless, Management, Training, Security, CRM, MPLS, Switches, Process Improvement, Cabling, Leadership, Project Management, WAN, Optical Fiber
Education
University of Phoenix
BS/IS Information Systems, Business, 3.8
Vista United / Nortel
voice communications, Telecommunications
ADP July 2014 - Present
Sprint October 2008 - July 2014
vCom Solutions, Inc. April 2011 - May 2012
Verizon Business November 2010 - April 2011
OneWest Bank October 2007 - October 2008
Garda Cash Logisitics 2002 - 2007
Garda Cash Logistics 2001 - 2002
Skills
Telecommunications, Social Networking, Solution Selling, SaaS, Telecom Expense..., Prospect Research, Negotiation, Client Relationship..., Client Retention, Client Acquisition, Customer Retention, CRM, MPLS, Cross-functional Team..., Executive Management, Data Center, Managed Services, Vendor Management, Call Centers, Customer Acquisition, Cloud Computing, Sales, Team Building, VoIP, Salesforce.com, Networking, Business Development, Wireless, Customer Satisfaction, Direct Sales, Management, Sales Process, Selling, Unified Communications, Professional Services, Strategic Partnerships, Sales Operations, Account Management
Education
University of Phoenix 2008 — 2011
BS, Business Management
Pasadena City College 2003 — 2007
General Education
Randstad (Contract) AT&T October 2013 - Present
AT&T July 2013 - Present
Cascadeo Corporation May 2012 - November 2012
VerizonBusiness December 2008 - December 2009
Verizon Business/MCI January 2008 - December 2008
Verizon Business October 2006 - January 2008
Verizon Business / MCI October 2003 - October 2006
MCI July 2002 - October 2003
MCI Worldcom January 1999 - July 2002
MCI June 1997 - January 1999
Skills
Ethernet, IP, Program Management, Frame Relay, ATM networks, Project Management, Vendor Management, Network Engineering, Telecommunications, Network Design, VoIP, Networking, Customer Satisfaction, Technical Support, Sales Engineering, MPLS, Cloud Computing, Wireless, Managed Services, LAN-WAN, Computer Hardware, Virtualization, WAN, Co-location, Call Centers, SharePoint, Unified Communications, Data Center, Cisco Technologies, Optical Fiber, Disaster Recovery, Telephony, System Deployment, Network Architecture, SIP, TCP/IP, Professional Services, VPN, Management, Integration, Switches, Service Delivery, Security, Network Security, SaaS, Pre-sales, ITIL
Education
University of Oregon 1966 — 1974
BS, Recreation Management
SmartPath LLC
PMP Boot Camp
AAA July 2014 - Present
Partners Consulting January 2011 - May 2012
Verizon Business February 2003 - December 2010
Cox Target Media January 1999 - January 2003
Skills
Customer Retention, Solution Selling, Account Management, Business Development, Sales Process, Cloud Computing, Selling, Team Building, Unified Communications, Strategic Planning, Wireless, Direct Sales, Sales Operations, Telecommunications, Sales, Marketing Strategy, Enterprise Software, Salesforce.com, Call Centers, MPLS, Co-location, Professional Services, VoIP, Networking, Competitive Analysis, Data Center
Education
University of Phoenix 2003 — 2005
Bachelor, Business Management
ITS - Integrated Telemanagement Services, Inc. Telecommunications Network Specialist Account Manager
Time Warner Cable Business Class November 2011 - June 2013
DEX Data Exchange Corporation September 2010 - October 2011
Verizon Business January 1998 - July 2010
Skills
Supply Chain Specialist, Wind Energy parts..., Medical parts..., Solution Selling, Procurement, Cold Calling, Account Management, MPLS, Managed Services, Selling, Telecommunications, Unified Communications, Co-location, New Business Development, Sales Process, VoIP, Cloud Computing, Video Conferencing, Sales, Telephony, IP, Direct Sales, Professional Services, T1, Enterprise Software, Leadership, Customer Retention, Channel Partners, Networking, Sales Operations, Broadband, Pricing, Call Centers, Ethernet, Salesforce.com, Sales Presentations, WAN, LAN-WAN, Management, Hosted Services, Optical Fiber, Wireless, Sales Engineering, SIP Trunking, SaaS, Data Center, Negotiation
Education
University of Phoenix 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Technology
University of Phoenix
Bachelor of Science, Information Technology
Ventura High School
bSquared Credit January 2014 - Present
Hyper Industries Inc June 2013 - Present
Rocco Enterprises January 2010 - January 2014
Imprivata April 2013 - September 2013
Verizon Business November 2010 - April 2013
ID Analytics March 2009 - January 2010
Fair Isaac October 2004 - January 2009
Bank of America March 1991 - October 2004
Skills
Analytics, Predictive Analytics, Credit Cards, SaaS, Salesforce.com, Predictive Modeling, Financial Services, Product Management, Enterprise Software, Strategic Partnerships, Business Intelligence, CRM, Solution Selling
Education
University of Phoenix 1998 — 2003
SageNet July 2015 - Present
Verizon Business March 2011 - April 2015
Verizon Business September 2010 - March 2011
Cox Communications June 2007 - March 2010
Cox Communications April 2004 - June 2007
Cox Communications August 1994 - September 2005
Thrifty Car Rental Tulsa 1990 - 1994
Skills
Project Management, Telephone Skills, Customer Service, Training, Management, Contract Negotiation, Strategy, Coaching, Customer Experience, Access, Microsoft Excel, Customer Satisfaction, Public Speaking, E-commerce, Customer Retention, Team Leadership, Outlook, Co-location, Networking, Call Centers, Telecommunications, VoIP, Account Management, Leadership, Telephony
Education
University of Oklahoma 2012 — 2015
Master of Arts (MA), Business Administration and Management, General
Rogers State University 2008 — 2010
Bachelor of Science (B.S.), Organizational Leadership, minor in Communication
Rogers State University 1987 — 1989
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Owasso High School 1984 — 1987
High School diploma, General Studies
Avaya April 2015 - Present
Comcast Business December 2010 - April 2015
Verizon Business February 2004 - December 2010
Intrado November 2002 - February 2004
Qwest Communications May 1998 - November 2002
Signs Now February 1997 - May 1998
AT&T Wireless March 1990 - February 1997
UPS August 1988 - August 1989
The Sharper Image July 1986 - August 1988
Skills
Cisco Technologies, Networking, Metro Ethernet, Ethernet, Managed Services, Unified Communications, Telecommunications, IP Transit, WAN, Call Centers, Solution Selling, E-Rate, Call Center, VoIP, T1, SIP Trunking, Hosted Services, Government Contracting, Selling, Strategic Partnerships, Telephony, Professional Services, Medical Technology, Network Security, Information Security, Government Procurement, Rural Health, Fiber Optic Cable, Telehealth, Cloud Computing, Enterprise Software, Sales
Education
University of Oregon
Good Works Recovery, LLC June 2013 - Present
J. Lloyd Consulting January 2003 - Present
Verizon Business February 2008 - September 2012
Superior Mortgage August 2006 - July 2007
American Home Bank August 2005 - July 2006
HomeFirst Lending October 2000 - July 2005
AMRESCO Commercial Finance, LLC March 1998 - August 2000
Conseco June 1996 - February 1998
HSBC January 1991 - May 1996
Skills
Sales Management, Account Management, Managed Services, New Business Development, Solution Selling, Call Center, Strategic Planning, Sales, Vendor Management, Team Building, Risk Management, Telecommunications, Contract Negotiation, Cloud Computing, Private Cloud, Cloud Security, Virtualization, Unified Communications, Network Security, MPLS Networking, VoIP, Mobile Communications, Ethernet IP, Data Center, Networking, Management, Leadership, Call Centers, Customer Retention, Sales Process, Enterprise Software, Direct Sales, Strategy, Start-ups, Salesforce.com, Executive Management, Strategic Partnerships, Management Consulting, Business Planning, Professional Services, SaaS, Selling, Disaster Recovery, Customer Satisfaction, Business Development, Wireless, MPLS, Outsourcing, Channel Partners, Sales Operations
Education
University of Pittsburgh 1986 — 1990
B.A., Dual degree - Business & Liberal Studies
Verizon Data Services December 2000 - Present
Verizon Data Services June 2000 - December 2000
Verizon Business October 1997 - June 2000
Verizon July 1987 - October 1997
Skills
Telecommunications, Business Analysis, Project Management, Vendor Management, Requirements Analysis, Customer Service, Customer Support, Internet Troubleshooting, Oral & Written..., Multi Tasking, Microsoft Excel, Microsoft Word, PowerPoint, Internet Explorer, WebEx, Motivated self-starter
Education
Mayfair High School 1983 — 1987
University of Phoenix
Sunesys August 2014 - Present
Sunesys June 2012 - August 2014
Sunesys January 2007 - May 2012
Verizon Business June 2000 - January 2007
Henkels & McCoy September 1997 - January 2000
Skills
Project Management, Telecommunications, Fiber Optic Networks, Dark Fiber, OSP Engineering, OSP Construction, PMP, Project Planning, Program Management, Management, Operations Management, PMO, Data Center, Managed Services, Optical Fiber, Strategy, Integration, Cloud Computing
Education
University of Phoenix 2012 — 2013
Bachelor's degree, Business Management
Intelligent Software Solutions December 2008 - Present
Verizon Business February 2007 - December 2008
Insurance Technologies April 2006 - February 2007
EDS Corporation April 1999 - April 2006
Skills
Configuration Management, Testing, Integration, Quality Assurance, Test Cases, Agile Methodologies, SQL, Subversion, Git, Quality Center, Test Planning, Program Management, Black Duck, Analysis, Requirements Analysis, SDLC, Java, Troubleshooting, Software Project..., Security Clearance
Education
University of Phoenix
Bachelors, Business Management
Kaplan College March 2012 - Present
PepsiCo - Frito Lay November 2009 - 2011
Verizon Business January 2003 - 2009
RadioShack November 1993 - 2003
Skills
Management, Operations Management, Business Sale, Admissions, Organizational..., Organizational Structure, Interpersonal Skill, Microsoft Office, Customer Service, Critical Thinking, Multi Tasking, Distribution Strategies, Small Business, Leadership Development, Cross-functional Team..., Marketing Strategy, Product Marketing, Business Relationship..., Office Administration, Job Coaching, Retail Sales, Accounts Payable, Sales Operations, Sales, Direct Sales, Sales Process, Sales Presentations, Student Recruiting, Student Affairs, Building Relationships, Employee Relations, Business Networking, Temporary Placement, Human Resources, Time Management, College Recruiting, Hiring, Payroll, Career Counseling, Resume Writing, Networking, Employee Training, Retaining Customers, Staff Development, Student Financial Aid, Interviews, Applicant Tracking..., Conflict Resolution, New Hire Orientations, Job Fairs
Education
University of Phoenix-Southern California Campus 2007 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management
University of Phoenix-Southern California Campus 2002 — 2006
Bachelor of Science (BS), Business Management
Level 3 Communications 2012 - Present
Verizon Business May 2000 - May 2012
MCI / Worldcom May 2002 - May 2004
UUNET May 2000 - May 2002
University of Pittsburgh October 1996 - May 2000
The Resource Center January 1995 - October 1996
Skills
MPLS, Managed Services, VoIP, Ethernet, VPN, Telephony, Telecommunications, Unified Communications, WAN, LAN-WAN, Security, Network Design, ITIL, IP, Cisco Technologies, Solution Selling, Network Engineering, Pre-sales, Sales Engineering, TCP/IP, Data Center, Routing, Co-location, Network Architecture
Education
University of Pittsburgh 1990 — 1994
BS, Computer Science
ClickFox August 2015 - Present
ClickFox July 2014 - Present
ClickFox March 2006 - July 2014
Verizon Business 2005 - 2006
MCI TELECOMMUNICATIONS 2000 - 2006
MCI 2000 - 2006
Skills
IVR, Vendor Management, Call Center, Telecommunications, Customer Experience, Process Engineering, Client Services, Team Leadership, Process Improvement, Integration, Customer Relations, Product Management, Change Management, Troubleshooting, SaaS, Analysis, Business Process..., Visio, Project Management, Business Intelligence, Program Management, Financial Services, Cross-functional Team..., Customer Service, CRM, Professional Services, Requirements Gathering, Outsourcing, Business Analysis, Management, Software Project..., Call Centers, Analytics, Enterprise Software, SDLC, Consulting, Quality Assurance
Education
University of Phoenix 2002 — 2005
BSIT, Information Technology
Cox Communications June 2014 - Present
Cox Business February 2007 - June 2014
Verizon Business June 2000 - February 2007
Skills
Telecommunications, Project Management, Vendor Management, Telephony, Project Planning, Broadband, Process Improvement, VoIP, PMP, Troubleshooting, Professional..., Call Centers, Wireless, Integration, Data Center, Program Management, Network Design, Cross-functional Team..., Mobile Devices
Education
University of Oklahoma 1992 — 1997
University of Oklahoma
Verizon August 2014 - Present
Verizon August 2013 - July 2014
Verizon Business August 2012 - July 2013
Verizon Wireless February 2011 - July 2012
Urban Active Fitness July 2011 - June 2012
University of Pittsburgh May 2007 - December 2010
MSA - The Safety Company May 2008 - August 2010
The Center for Fitness and Health September 2005 - August 2008
Education
University of Pittsburgh 2006 — 2010
Bachelor of Science
Greensburg Central Catholic High School 2002 — 2006
High School Diploma
Cielo Talent March 2012 - Present
Pinstripe August 2010 - March 2012
University of Phoenix September 2006 - August 2010
Verizon Business August 2005 - September 2006
University of Wisconsin-Madison 2002 - 2005
Skills
data analytics, Recruitment Advertising, Agile Project Management, Talent Acquisition, Hiring, Resume Writing, Onboarding, Sourcing, Payroll, Data Mapping, Virtual Management, Scrum, Business Analytics, Data Analysis, Tableau
Education
University of Wisconsin-Madison 2000 — 2005
BA, Communications/Rhetorical Sciences
University of Phoenix 2006 — 2008
MM, Business Management
H&R Block August 2013 - Present
H&R Block December 2009 - August 2013
Staffmark-Intern October 2011 - December 2011
Verizon Business January 2000 - January 2008
Verizon May 2000 - February 2004
GTEL 1987 - 1991
Skills
Call Center, Customer Service, Microsoft Excel, Telecommunications, Coaching, Sourcing, Outlook, Team Building, Microsoft Office, Teamwork, Access, Microsoft Word, Applicant Tracking..., New Hire Orientations, PowerPoint, Leadership, Call Centers, Training, Organizational..., Administration
Education
Keller Graduate School of Management 2010 — 2012
Master, Human Resource Management
University of Phoenix 2001 — 2005
Bachelor of Science Degree, Business Administration
Believers Fellowship 2007 - Present
Verizon Business 1979 - 2003
Education
University of Phoenix 1999 — 2001
MBA, Business
City University
Bachelor of Science (BS), Business Administration
Verizon Business August 1996 - Present
MCI 1996 - 2007
USAF 1990 - 1995
Skills
COBOL, CICS, Test Automation, Telecommunications, Quality Center, Test Planning, Test Cases, DB2, CA7, ESP, GUI, FTP, JCL, IBM Mainframe, Mainframe Testing, VSAM, TSO, SDSF, ISPF, Regression Testing, Mainframe, Integration, SDLC, Testing, Requirements Analysis, Business Requirements, Quality Assurance, Software Project..., SQL, Software Development, Requirements Gathering, Software Quality..., User Acceptance Testing, HP Quality Center
Education
University of Phoenix 2002 — 2004
Bachelor of Science (BS), Information Technology Management
JPMorgan Chase & Co. March 2015 - Present
J.P. Morgan February 2013 - Present
American Express April 2008 - February 2013
Verizon Business May 2000 - April 2008
Conference Plus March 2006 - May 2007
Skills
Solution Selling, Account Management, Salesforce.com, Cloud Computing, Managed Services, Selling, Contract Negotiation, Professional Services, Unified Communications, Business Development
Education
University of Phoenix 1999 — 2001
Verizon Business May 2000 - Present
Skills
Revenue Recognition, Financial Analysis, Forecasting
Education
University of Oklahoma - Price College of Business 1996 — 2000
Bachelors, Finance
Office of Technology Services/STND - Statewide Telecommunications and Network Division June 2015 - Present
Vinculums Services, Inc. May 2014 - February 2015
Vinculums Services, Inc. January 2011 - May 2014
Verizon Business December 2007 - December 2010
Verizon Business January 2006 - December 2007
MCI Worldcom March 2000 - April 2005
MCI Telecommunications March 1998 - June 2000
Skills
PMC, 3G, Statistical Tools, Ethernet, Telecommunications, Engineers, Management, Optical Fiber, GSM, Computer Network..., 2G, Wireless, Integration, T1, Project Management, Acceptance Testing, Transmission, UMTS, Network Design, Training, Wireless Networking, 4G, Switches, Fiber Optics, Leadership, LTE, Troubleshooting, Cellular Communications, Networking, VoIP, CDMA, Vendor Management, Program Management, IP, Microwave, Team Leadership, Mobile Devices
Education
Univerisity of Phoenix, Sacramento 1993 — 1995
University of Phoenix
Vonage Business Solutions May 2015 - Present
AT&T October 2012 - December 2014
AT&T October 2011 - November 2013
AT&T July 2010 - October 2011
AT&T December 2008 - July 2010
Verizon Business November 2007 - April 2008
AT&T October 2005 - November 2007
BellSouth May 2004 - February 2005
BellSouth June 2000 - May 2004
Skills
Telecommunications, VoIP, MPLS, Wireless, Troubleshooting, Ethernet, T1, Networking, Project Management, Solution Selling, UMTS, IP, Integration, ATM networks, Managed Services, LTE, Unified Communications, Call Centers, Frame Relay, Pre-sales, LAN-WAN, TDM, Provisioning, SIP Trunking, Risk Management, Computer Network..., Network Design, Project, Agile Methodologies, Scrum, Small Cell
Education
University of Phoenix 2013 — 2016
Bachelor's Degree, Business of Science Management - Specializing in Project Management, 3.6
City National Bank September 2013 - Present
Adobe April 2013 - September 2013
Avoka Technologies September 2011 - March 2013
Teleperformance 2013 - 2013
Hewlett-Packard April 2010 - September 2011
Verizon Business November 2009 - March 2010
Mississippi Department of Finance and Administration March 2009 - November 2009
Skills
SOA, Weblogic, JBoss Application Server, Integration, Adobe LiveCycle, Enterprise Architecture, Enterprise Content..., Enterprise Software, Java Enterprise Edition, Solution Architecture, Software Design, Software Development, XML, Business Process, Java, Microsoft SQL Server, SQL, SOAP, Tomcat, WebLogic, Web Services, HTML 5, Agile Methodologies
Education
University of Phoenix 2010 — 2011
MIS, Information System
Moden Acadamy 1997 — 2002
Bachelor of Science (BSc), Computer Science
TMS Health, a Xerox Company July 2013 - Present
Verizon Business October 2009 - September 2012
HIMSS - Organization March 2008 - October 2009
Time Warner Telecom February 2007 - January 2009
Oracle Corporation October 2005 - August 2006
Sprint Corporation November 1993 - June 2005
Sprint International 1993 - 2005
Sprint Global Markets Group San Jose, CA January 1998 - March 2001
Dash Travel & Cruises February 1995 - February 1996
Skills
Account Management, Telecommunications, Managed Services, Sales Management, Salesforce.com, Direct Sales, Sales Process, VoIP, New Business Development, Cloud Computing, Sales, Product Management, Enterprise Software, Leadership, Business Development, Change Management, Sales Presentations, Solution Selling, Contract Negotiation, International Sales, Customer Satisfaction, Customer Oriented, Customer Acquisition, Customer Engagement, Decision Analysis, Team Leadership, National Association of..., Future Trends, Client Focus, Outcome focused, Business Process..., Professional Services, Management, Customer Retention, Strategic Planning, Strategy, Customer Service, Start-ups, Project Planning, Selling, Marketing Strategy, Negotiation, Strategic Partnerships, Cold Calling, B2B, Lead Generation, Channel Partners, Cross-functional Team...
Education
University of Phoenix 2002 — 2006
B.S., Business Management, 3.8 of 4.0
University of Phoenix 2002 — 2006
Bachelor of Science (B.S.) - Business Management, Business, Management, Marketing, and Related Support Services, 3.8 of 4.0
Black Box Network Services - Government Solutions February 2015 - Present
Blackbox Network Services April 2013 - Present
Verizon Business February 2011 - August 2012
Hewlett-Packard September 2009 - June 2011
Isleta Casino & Resort December 2008 - August 2009
Qwest Communications June 2008 - December 2008
Verizon Business August 2006 - June 2008
Verizon Business June 1999 - August 2006
Verizon Business March 1996 - June 1999
Skills
Solution Selling, Managed Services, VoIP, Telecommunications, MPLS, Unified Communications, Telephony, Selling, SaaS, Cisco Technologies, Data Center, Direct Sales, Professional Services, Cloud Computing
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
University of Phoenix 2002 — 2005
BSBM, Business Management
AUSGAR Technologies INC July 2011 - Present
HP Enterprise Services 2010 - 2011
MCW Wireless 2006 - 2009
Verizon Business 2002 - 2006
WebVision 2000 - 2001
CSC 1999 - 2000
United States Marine Corps 1986 - 1998
Skills
Network Architecture, CISSP, Cisco Technologies, Firewalls, Network Security, TCP/IP, Disaster Recovery, Security, Network Engineering, Network Design, Routing, Switches, Data Center, VoIP, Troubleshooting, VPN, Linux, Wireless Networking, Ethernet, Wireless, BGP, Information Security, Information Assurance, Routers, LAN-WAN, HP, WAN, MPLS, IP, CCNA, CCNP, OSPF, Integration, Security+, Cisco Routers, Networking, Cisco IOS, Computer Network..., Network Administration, DNS
Education
University of Phoenix 2006 — 2009
Bachelor of Science, Management
Volvo IT June 2012 - Present
Volvo IT April 2010 - May 2012
Markant March 2009 - April 2010
Verizon Business March 2008 - March 2009
PA Office of Attorney General June 2005 - March 2008
National Cyber Forensics Training Alliance September 2004 - March 2005
Skills
Firewalls, Switches, SNMP, Routers, Active Directory, Network Security, Cisco Technologies, ASA, DNS, Security, IT Management, IT Service Management, ITIL, DHCP, Network Administration, VoIP, Servers
Education
University of Pittsburgh 2001 — 2005
BS, Information Sciences
Transamerica January 2015 - Present
Exelon September 2012 - December 2014
Verizon Business March 2010 - May 2012
Verizon Business September 2009 - March 2010
Verizon Business April 2004 - September 2009
Language Services Associates August 2006 - October 2006
QVC February 2004 - April 2004
Commission on Economic Opportunity (CEO) October 2000 - November 2001
SolarEn International July 1999 - June 2000
American University of Armenia April 1994 - June 1996
Skills
Six Sigma, Business Process..., Business Analysis, Analytic Problem Solving, Team Leadership, Team Building, Business Requirements, Business Case, User Acceptance Testing, Building Relationships, Microsoft Office, Sales Support, Vendor Relations, Telecommunications, Management, Cross-functional Team..., Sales Operations, Project Management, SDLC, Visio, Business Process..., Program Management, Process Improvement
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1996 — 1997
Master of Business Administration (M.B.A.), Management Information Systems, General
State Engineering University of Armenia 1988 — 1993
Diploma in Electronic Engineering (equivalent of B.S.), Information & Measuring Technology
Riley Gear Corporation August 2013 - Present
Comcast March 2010 - August 2013
Verizon Business September 2007 - July 2009
Alcatel-Lucent June 1984 - March 2007
Skills
Project Management, Avaya, T1, Telecommunications, Call Center, VoIP, Troubleshooting, Vendor Management, Disaster Recovery, Process Improvement, Networking, Team Leadership, Wireless, Telephony, Network Design, Leadership, Call Centers, Management, Hardware, ITIL, Computer Network..., Routing, Network Architecture, Data Center, Customer Satisfaction, Requirements Analysis, Salesforce.com, Broadband, Network Engineering, Security, Switches, System Administration, System Deployment, Visio, Cabling, Avaya Technologies
Education
University of Phoenix 2008 — 2010
Bachelor of Science, Information Technology
Winter Park High School 1980 — 1984
Verizon Enterprise Solutions January 2014 - Present
Verizon January 2010 - December 2013
Verizon Business 2006 - December 2010
Verizon 2004 - 2006
Verizon 2003 - 2004
Verizon 2002 - 2003
GTE/Verizon 1999 - 2002
Danka 1996 - 1999
United States Air Force 1992 - 1997
United States Air Force 1992 - 1997
Skills
Strategic Consulting, VoIP, Unified Communications, IP Networking, Mobility Solutions, Security Clearance, Sales Management, Management Consulting, Negotiation, Collaboration Solutions, Cloud Computing, Engineering Management, Network Engineering, Managed Services, Professional Services, ITIL, CCDP, CCVP, CCNP, IP, Disaster Recovery, Project Management, Cisco Technologies, Network Architecture, Data Center, Switches, Telephony, Pre-sales, Solutions Marketing, Telecommunications, MPLS, Security, Network Design, Networking, Wireless, Salesforce.com, Solution Selling, WAN
Education
University of Phoenix
BS - Management
Villanova University
Master Certificate in Information Security Management
IBM August 2015 - Present
Verizon Enterprise Solutions Group August 2009 - July 2015
Verizon Business June 2004 - August 2009
MCI 2003 - 2006
NuVox January 2000 - January 2003
Capital One 1997 - 2000
Skills
Solution Selling, Managed Services, Mobile, Wireless, Contract Negotiations, Sales Management, Strategic Planning, Consultative Selling, Negotiation, Unified Communications, Vendor Management, New Business Development, Salesforce.com, Business Strategy, Strategic Consulting, Go-to-market Strategy, Telecommunications, Contract Negotiation, Mobile Devices, Account Management, Selling, Networking, Leadership, Sales Process, Strategy, Management, Cloud Computing, Sales, Channel Partners, Direct Sales, SaaS, Strategic Partnerships, Professional Services, Consulting, CRM, Team Management, Sales Operations, Outsourcing, Customer Retention, Data Center, Product Management, VoIP
Education
University of Phoenix 2009 — 2011
Global Business Management, Business
Hillsborough Community College 1996 — 1998
AS, Business
Ripple Labs June 2015 - Present
Bold and Busted, LLC May 2010 - Present
Hello.com September 2014 - May 2015
Codesion/CloudForge/CollabNet, Inc. August 2011 - August 2014
Giant Rabbit April 2009 - August 2011
Kiva.org March 2008 - October 2008
The Weather Underground, Inc. September 2007 - March 2008
Jumpcut.com July 2006 - April 2007
Taos Mountain, Inc. December 2005 - July 2006
Verizon Business December 2005 - June 2006
Skills
Bash, Ruby, Linux System..., Apache, Amazon Web Services..., Virtualization, CentOS, Linux, Puppet, Servers, Scalability, Nagios, Subversion, Git, Ruby on Rails, Cloud Computing, Perl, Unix, MySQL, Gentoo Linux, Drupal, Linux server..., IT architectures, DRBD, VLAN, Server Hardware, Linux kernel..., Integration, Open Source, DNS, Software Development, System Administration, Red Hat Linux, Listening skills, DNS administration, Debian/Ubuntu, Amazon Web Services, Asterisk, Wordpress, QEMU, Cat Flattening, High Availability, Data Center, Operating Systems, Network Administration, Databases, Cluster, Postfix, Icinga, Clod Computing
Education
University of Pittsburgh 1988 — 1992
Dropped out, English, Nope
Fox Chapel Area High School 1985 — 1988
Verizon Business August 2011 - Present
Rural/Metro Corporation December 2008 - August 2011
Prophet Network Integration August 2006 - December 2008
Magma Networks April 2005 - January 2008
University of Phoenix January 2000 - April 2005
Skills
Hardware, Active Directory, VMware ESX, Windows Server, Disaster Recovery, Backup Exec, DNS, DHCP, Citrix, Networking, Linux, Switches, Microsoft SQL Server, Servers, Troubleshooting, Firewalls, Microsoft Exchange, WAN, Data Center, VoIP, VPN, Software Installation, Juniper, Cisco Routers, Hyper-V, Windows, Technical Support
Education
University of Phoenix 2011 — 2012
AAIT/N, Networking
Verizon Business September 2013 - July 2014
BIS Digital, Inc. March 2012 - September 2012
CompuCom January 2010 - March 2011
Getronics Security Solutions March 2008 - December 2010
Total Wine & More June 2005 - June 2008
Skills
Network+ Certified, Security+ Certified, Firm Understanding of..., High level of written..., Experienced in handling..., Compatible with various..., Windows..., Nagios, Microsoft Office,..., Snort, Adobe Flash, Final Cut..., iMovie, Screenflow,..., Customer Service, Cisco Technologies, Security, Network+, Analysis, Software Installation, IPS, Information Security, Network Security, Networking, Troubleshooting, Computer Hardware, Information Technology, Training, Management, IDS, Unix, System Administration, VPN
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Information Technology / MVC
University of Phoenix 2006 — 2008
Associate of Arts, Visual Communications
Verizon Business July 2012 - Present
Essilor June 2008 - July 2012
Skills
ADP Payroll, Payroll, General Ledger, Payroll Taxes, Account Reconciliation, Journal Entries, Employee Relations, Accounts Payable, Financial Reporting, Event Planning, Microsoft Office, Public Speaking, Customer Service, Microsoft Excel, Process Improvement, Management, Training
Education
University of Phoenix 2013 — 2016
Bachelor’s Degree, Accounting and Business/Management
University of Phoenix 2011 — 2016
Associate of Arts (A.A.), Accounting
PrintMail Systems, Inc April 2015 - Present
Verizon Business November 2004 - March 2015
Verizon May 1999 - April 2003
Verizon May 1993 - May 1999
Skills
ITIL Foundations v3 ®, ITIL Operational..., ITIL Continual Service..., Customer Satisfaction, Process Improvement, MPLS, Team Building, Account Management, Unified Communications, Customer Service, Contract Negotiation, Vendor Management, ITIL Service Offerings..., ITIL Planning..., ITIL Expert Certified, Telecommunications, Managed Services, ITIL, VoIP, Call Centers
Education
Indiana Univeristy of Pennsylvania
University of Phoenix
Verizon Business April 2005 - Present
Verizon January 1998 - April 2005
Education
University of Phoenix 2009 — 2012
Bachelors, Business Management
Looking for an exciting new job opportunity April 2015 - Present
Springfield News-Leader April 2014 - April 2015
Mediacom Communications April 2013 - April 2014
JPMorgan Chase October 2011 - April 2013
T-Mobile June 2010 - October 2011
Verizon Wireless May 2006 - October 2009
Verizon Business October 2004 - May 2006
Skills
Sales, Cold Calling, Customer Satisfaction, Customer Service, Management, Call Centers, Customer Retention, Account Management, Direct Sales, Telecommunications, Customer Experience, Troubleshooting, CRM, Sales Operations, Wireless, Contract Negotiation, Salesforce.com, Technical Support, Mobile Devices, Leadership, Networking, Prospecting Skills, Marketing, Invoicing, Sales Management
Education
Western Governors University 2013 — 2018
Bachelor’s Degree, Sales and Sales management
University of Phoenix 2011 — 2013
Networking and Telecommunications
Southwest Area Career Center 2001 — 2003
Computer Networking and Maintenance
Mount Vernon High School 1999 — 2003
High School Diploma
Level 3 Communications July 2011 - Present
Verizon Business February 2007 - July 2010
MCI September 2000 - February 2007
WorldCom December 1997 - September 2000
Madix Store Fixtures 1993 - 1997
Skills
ATM networks, Business Process..., Telecommunications, Frame Relay, Network Design, Ethernet, Project Management, T1, DS3
Education
University of Phoenix
MA, Organizational Management
University of Phoenix
BS, Business Management
Verizon June 2009 - Present
Verizon Business 2009 - Present
MCI 1991 - Present
Millidyne Communications July 1990 - September 1991
US Air Force August 1984 - December 1989
Skills
Telecommunications, Telephony, Fiber Optics, Switches, DWDM, Optical Fiber, Ethernet, Managed Services, Computer Network..., Unified Communications, T1, LTE, MPLS, SIP, Data Center, Cisco Technologies, Requirements Analysis, IP, VoIP, Frame Relay, LAN-WAN, Vendor Management, WAN, Networking, Troubleshooting, SDH, ITIL, Network Design, CDMA, Wireless Networking, Network Engineering, TCP/IP, DSL, Routing, Wireless, ATM networks, Call Centers, Cloud Computing, Integration, Metro Ethernet, Network Architecture, OSPF, Provisioning, QoS, Routers, System Deployment, TDM
Education
University of Phoenix 2005 — 2009
BS E-Commerce, E-Commerce/Technology
Baker Hughes November 2013 - Present
Schlumberger July 2011 - July 2013
Schlumberger July 2011 - September 2011
CionSystem November 2009 - November 2010
Microsoft January 2009 - August 2009
Microsoft Corporation August 2007 - November 2008
Microsoft July 2006 - November 2008
Verizon Business November 2004 - July 2006
Army May 1990 - May 1995
Skills
Business Strategy, Business Management, New Business Development, New Business Acquisition, New Business Generation, Identifying New..., Technical Recruiting, Microsoft Technologies, Technology Development, Sales Management, Sales Support, Short Sales, Management, Sales Operations, Customer Service, Software Industry, Sales Process, Cloud Computing, SaaS, Selling, Sales, New Business..., Account Management, Business Acquisition, Partner Management, Channel Partners, Enterprise Software, Customer Satisfaction, CRM, Salesforce.com, B2B, Solution Selling, Lead Generation, Contract Negotiation, Direct Sales, Sales Presentations, Recruiting, Strategy, Business Alliances, Leadership, Pre-sales, Business Planning, Business Development, Go-to-market Strategy, Cold Calling, Product Marketing, Training, Customer Retention, Start-ups, Strategic Planning
Education
University of Phoenix 2005 — 2007
BSB/M - 021, Business
ITT Technical Institute 2002 — 2004
Associates, Information Technology and Computer Networking Systems
Verizon Business August 2011 - Present
Harris August 2010 - August 2011
ServiceSource Network August 2009 - September 2010
TECRO April 1998 - August 2009
Skills
Security Assessments, Virtualization, Server Architecture, Network Architecture, Network Security, Security, Network Operations, Cisco, Routers, Switches, CCNA, IP, Firewalls, Network Design, VPN, OSPF, Routing, QoS, Provisioning, LAN/WAN, Network Engineering, Network Administration, Managed Services, Ethernet, Software Installation, Switch, Checkpoint, DNS, Connectivity, Cisco IOS, Print Management, System Administration, Linux Security, SELinux, Viruses, Spyware, Phishing, SQL Injection, Security Engineering, Operating Systems, Network Cards, Video Cards, RAM, Fans, System Architecture, Project Management, Management, Operations Management, Security Architecture..., Intrusion Detection
Education
University of Phoenix 2012 — 2015
Master, Business Administration and Management, General, A
University of Phoenix 2008 — 2009
Master, Master of Information System, A
Verizon Enterprise Services August 2015 - Present
Verizon Business September 1998 - Present
MCI October 1996 - Present
Verizon Enterprise Solutions February 2013 - Present
MFS 1995 - 1995
US Army 1986 - 1994
Crystal Clear Intaglios 1975 - 1982
Skills
Foundations, Managed Services, MPLS, ITIL Certified, Service Level Agreements, Voice telephony, Dedicated Internet..., Voice over IP (VOIP), ITIL CSI, ITIL OSA, ITIL RCV, Network Services, Toll Free telephony, Seession Initiated..., Computing as a service, MS Office, COBOL, RPG, BASIC, HTML, FEMA IS-00700-a..., FEMA IS-100-b..., T1, VoIP, Frame Relay, Microsoft Office, Co-location, Data Center, Telecommunications, Vendor Management, ITIL SOA, Troubleshooting, Program Management, Service Management, Management, WAN, Project Management, ITIL
Education
ICM School of Business 1983 — 1984
COBOL, Assembler, RPG, BASIC
University of Pittsburgh 1983 — 1984
Windstream Communications July 2012 - Present
AT&T July 2011 - July 2012
TechUSA, LLC April 2011 - June 2011
TEKsystems November 2010 - April 2011
NetworkIP September 2006 - November 2010
Verizon Business March 2005 - September 2006
WilTel Communications September 2000 - March 2005
MCIWorldCom April 1998 - September 2000
US Army November 1989 - April 1998
Skills
Telecommunications, Leadership Development, Team Leadership, Customer Service, Customer Satisfaction, Inventory Management, Technical Documentation, Nortel DMS, SPME, Telephony, Troubleshooting, Testing, ISDN, TDM, T3, T1, DS3, OC3, Cisco Technologies, Switches, Routers, Optical Fiber, IP, Ethernet, TCP/IP, SIP, MPLS, VoIP, Networking, Wireless, WAN, SIP Trunking, LAN-WAN, Routing, Cabling, Unified Communications, Network Design, Cable Management, Hardware, Fiber Optics, Frame Relay, Computer Network..., Software Installation, Cisco, Managed Services
Education
University of Phoenix 2006 — 2007
Masters, Business Administration
University of Phoenix 2008 — 2009
Masters, Information Systems
University of Phoenix 2003 — 2007
Bachelors, Business Management
Verizon Enterprise Solutions 2011 - 2015
Integra Telecom 2010 - 2011
Verizon Business 2008 - 2010
Verizon Business 2005 - 2008
MCI / Verizon Business 1994 - 2005
Skills
Managed Services, Telecommunications, Enterprise Software, VoIP, Business Strategy, Unified Communications, Solution Selling, Cloud Computing, Data Center, Account Management, Team Building, Management, Sales Management, Business Analysis, Strategic Planning, Sales, Wireless, Business Development, Process Improvement, Project Management
Education
University of Phoenix
Bachelor’s Degree, Business Administration and Management, General
University of Utah
Organizational Communications
PNC November 2011 - Present
Enfolutions, LLC May 2001 - Present
ConsultUSA April 2011 - November 2011
Verizon Business January 2006 - April 2011
MCI January 2002 - January 2006
Ajilon Consulting June 1998 - January 2002
Concurrent Technologies Corporation September 1996 - June 1998
Skills
Databases, Oracle, Microsoft SQL Server, SQL, PL/SQL, SDLC, Requirements Analysis, Testing, Software Documentation, T-SQL, Data Warehousing, JavaScript, Informatica, Software Development, Harvest, Direct Connect, IBM Mainframe
Education
University of Pittsburgh 1992 — 1998
B.S., Computer Science
Xerox Corporation July 2010 - Present
Verizon Business 2006 - July 2010
Self Employed 2003 - 2006
Xerox Corporation 1998 - 2003
Xerox Corporation 1996 - 1998
Rank Xerox 1995 - 1995
Skills
SDLC, Competitive Analysis, Program Management, Negotiation, Product Lifecycle..., Cross-functional Team..., Change Management, Project Management, Process Improvement, PMP, CRM, Integration, Strategy, Management, PMO, Project Planning, Telecommunications, Enterprise Software, Management Consulting, ITIL
Education
California State University-Los Angeles
BS, Business Finance
University of Phoenix
MBA, Business Administration
Baylor Health Care System January 2014 - Present
Baylor University Medical Center March 2009 - Present
Angelic Alchemy September 2008 - Present
Healthlink September 2008 - March 2009
Methodist Healthcare February 2008 - July 2008
GE Healthcare December 2007 - February 2008
Lone Star Internal Medicine June 2007 - November 2007
D King Consulting November 2005 - June 2007
Verizon Business February 2004 - January 2005
Citigroup December 2000 - March 2003
Skills
Customer Service, CPT, HIPAA, ICD-9, HCPCS, Medicare, Insurance, Microsoft Office, Medisoft, Meditech, Internet Explorer, Firefox, Coordination of Benefits, Medical Billing, Medical Coding, Open Office, Data Entry, Healthcare, Hospitals, Managed Care, Credentialing, EHR, Medicaid
Education
University of Phoenix 2006 — 2008
MBA, Healthcare Management
University of Phoenix 2002 — 2006
Bachelors, Business Administration
BusinessOne Consulting January 2015 - Present
Verizon Digital Media Services January 2014 - January 2015
Verizon Business March 2012 - February 2014
Verizon September 2010 - March 2012
Verizon September 2008 - August 2011
Verizon Communications February 2007 - July 2008
Verizon Communications January 2004 - February 2007
Verizon Communications July 2000 - December 2003
Skills
Telecommunications, Cross-functional Team..., Leadership, Project Management, Vendor Management, Integration, Management, Product Marketing, Product Management, Change Management, Program Management, Strategy, Business Process, Network Engineering, Video, Business Analysis, Networking, Strategic Planning, Process Improvement, Team Leadership, Digital Media, Conflict Resolution, Product Lifecycle..., Team Building, VOD, Project Planning, IPTV, SDLC, Broadband, Cisco Technologies, Account Management, Mobile Devices, IP, Strategic Partnerships, Cloud Computing, Wireless, Data Center, Business Development, Business Process..., VoIP, Competitive Analysis, Start-ups, Software Project..., Product Development, PMP, Billing Systems, Billing Solutions, CRM, iOS Development, Management Consulting
Education
University of Phoenix 2005 — 2008
MBA, Business Administration
Washington College 1995 — 1999
BA, International Studies & Economics
Cairo American College 1993 — 1995
General Studies, High School/Secondary Diplomas and Certificates
American School of Milan 1991 — 1993
General Studies, High School/Secondary Diplomas and Certificates
Head On Innovations 2012 - Present
Self Employed 2009 - Present
Verizon Business 2011 - 2013
SAIC 2009 - 2011
Computer Sciences Corporation 1998 - 2008
Wyeth 1996 - 1998
General Medical Corporation 1982 - 1996
Blue Cross and Blue Shield 1979 - 1982
Skills
Program Management, Project Management, Management, Leadership, People Skills, Income Statement, Process Improvement, Outsourcing, Software Documentation, Security, Service Delivery, SDLC, IT Service Management, IT Strategy, ERP, Business Process, Business Process..., Integration, PMP, IT Outsourcing, Project Portfolio..., IT Management, Strategic Planning, ITIL, Cloud Computing, PMO, Change Management, Business Analysis, Requirements Analysis, Enterprise Architecture, IT Operations, Professional Services, Project Delivery, Service Management, Software Project..., Business Transformation, Data Center, Disaster Recovery, CRM, Governance, Business Intelligence, Information Technology, Start-ups, Resource Management, Solution Architecture, SharePoint, Vendor Management, Requirements Gathering, Offshoring, Agile Project Management
Education
University of Phoenix 2005 — 2006
Business/Information Systems
Virginia Commonwealth University 1977 — 1980
J. Sargeant Reynolds Community College 1975 — 1977
AAS, Data Processing
Highland Springs High School
Verizon Enterprise Solutions March 2015 - Present
The Life Center International April 2014 - May 2015
First Data Corporation July 2014 - March 2015
Verizon Business November 2007 - October 2013
SunRocket Inc February 2006 - July 2007
Covad Communications March 2003 - July 2004
Skills
ITIL, Service Delivery, Service Management, VoIP, Managed Services, Telecommunications, IT Service Management, Leadership, Management, Training
Education
University of Phoenix
Business Administration Information Systems Management, Currently Attending
TelAdvocate Communications March 2014 - Present
Windstream Communications 2012 - 2014
Verizon Business 2008 - 2012
Academic Financial Solutions 2005 - 2008
Skills
Managed Services, Cloud Computing, Unified Communications, Co-location, Telephony, VoIP, Telecommunications, SIP Trunking, Optical Fiber, MPLS, T1, Internet Services, Long Distance, Ethernet, Hosted Services, Private Line, Solution Selling, CPE, SIP, PRI, Sales Process, Broadband, Channel Partners, IP PBX, WAN, Metro Ethernet, Customer Retention, Account Management, TDM, MPLS VPN, Business Development, Data Center, Direct Sales, LAN-WAN, Sales Engineering, Call Centers, Telecommunication..., Cisco Technologies, Fiber Optics, Network Design, Professional Services, SaaS, Salesforce.com, CRM, Unified Messaging, QoS, ISDN, Internet Access, Channel Sales, Channel Relationship...
Education
University of Phoenix 2011 — 2013
Associate of Arts (AA), Business Administration and Management, General
Partners Trust Real Estate Brokerage & Acquisitions September 2014 - Present
Redfin Corporation (Broker Firm) April 2013 - Present
TelePacific Communications February 2011 - October 2011
Verizon Business December 2002 - August 2010
Rhythms NetConnections January 2001 - November 2002
SBC COMMUNICATIONS November 1996 - November 2000
Pacific Bell February 1995 - October 1996
Pacific Bell January 1990 - January 1995
Skills
Vendor Management, MPLS, VoIP, Wireless, Telecommunications, Broadband, Contract Negotiation, Managed Services, Networking, Start-ups, Strategy, T1, Ethernet, Management, Product Marketing
Education
University of Phoenix 1984 — 1985
BS, Business Administration - Business Management
Focus Management Inc. August 2014 - Present
Children's Mercy Hospital January 2013 - August 2014
AMG Services September 2012 - December 2012
Lathrop & Gage LLP September 2011 - August 2012
Adknowledge April 2011 - October 2011
Cerner Corporation January 2007 - April 2011
PowerIT Solutions January 2006 - January 2007
Alexander Open Systems 2005 - 2006
Primedia Business February 2004 - October 2005
Verizon Business September 2002 - September 2003
Skills
Network Engineering, Network Design, Wireless Networking, Network Security, VoIP, Network Project..., Pre-Sales Network..., Cisco Technologies, Network Architecture, LAN-WAN, Network Administration, Pre-sales, Networking, Wireless, Disaster Recovery, Cloud Computing, Security, Switches, Routers, Firewalls, VPN, Data Center, WAN, Cisco IOS, Cisco Call Manager, Routing, TCP/IP, Computer Network..., Virtualization, Servers, DNS, BGP, DHCP, MPLS, IP, Cisco Nexus, CCNA, OSPF, Cisco Routers, EIGRP, Troubleshooting, Microsoft Technologies, CCNP, Routing Protocols, Cisco Wireless, Operating Systems, Unified Communications, QoS, ASA, Ethernet
Education
University of Phoenix 2002 — 2004
MBA
DeVry Institute of Technology 1994 — 1996
B.S.
VERTICAL IT Consulting May 2011 - Present
WellPoint, Inc. August 2008 - May 2011
Expedia, Inc. April 2008 - August 2008
Automobile Club Southern California/AAA Texas February 2007 - April 2008
Verizon November 2004 - February 2007
TXU Energy February 2002 - October 2004
GE April 2001 - February 2002
eJiVa, Inc. May 2000 - April 2001
Verizon Business November 1998 - May 2000
Skills
Vendor Management, CTI, Call Centers, Genesys, IVR, Integration, Enterprise Software, Microsoft SQL Server, Servers, Telephony, Windows Server, Avaya, Avaya Technologies, Networking, Siebel, Routing
Education
University of Phoenix 2001 — 2006
Bachelor's degree, E-Commerce/Electronic Commerce, GPA 3.86
Xerox November 2014 - Present
Xerox August 2012 - November 2014
GMAC Insurance July 2010 - May 2012
Verizon Business May 1999 - September 2009
Skills
Employee Benefits, Human Resources, Insurance, Onboarding, PowerPoint, PeopleSoft, Microsoft Excel
Education
University of Phoenix 2014 — 2016
Associate’s Degree, HealthCare Administration/Medical Records
Inovalon October 2008 - Present
Verizon Business 1982 - 2008
Skills
Healthcare, Process Improvement, Program Management, Strategic Planning, Customer Service, Healthcare Management, Hospitals, Vendor Management, Call Centers, Analysis, Team Leadership, Operations Management, Employee Engagement, Project Tracking, Quality Auditing, Employee Relations, Onboarding, Matrix Management, Team Coordination, Project Coordination, Association Management, Employee Management, Account Management, Leadership
Education
University of Phoenix 2001 — 2004
Bachelor's Degree, Business Administration and Management, General
TriZan Marketing LLC March 2015 - Present
Specialized Loan Servicing November 2013 - Present
Verizon Business October 2012 - November 2013
Charles Schwab August 2009 - August 2012
Qwest Wireless June 2006 - October 2008
Skills
Training, CRM, Recruiting, Management, Business Development, Team Leadership, Sales, Sales Management, Sales Operations, Performance Management, Employee Training, Budgets, Coaching, Retail, Analysis, Project Management, Product Management, Product Development, Marketing, Operations Management, Team Building, Sales Process
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General, 3.75
University of Phoenix 2007 — 2009
Bachelor's degree, Finance, General, 3.5
Bright House Networks January 2013 - Present
Telovations, Inc July 2012 - December 2012
Telovations April 2010 - June 2012
Verizon Business 2006 - 2009
MCI 2005 - 2005
WorldCom 2003 - 2005
Worldcom 2002 - 2003
Intermedia Communications 2000 - 2002
Intermedia Communications 1999 - 2000
Intermedia Communications 1997 - 1999
Education
University of Phoenix 2003 — 2007
Bachelors of Science
Project Management Institute 2006 — 2006
PMP Certification
United States Army 1991 — 1992
Certifications
United States Army 1991 — 1991
Certification
Brookhaven High School 1986 — 1990
Diploma
Verizon Business April 2005 - Present
Cypress Semiconductor July 2004 - March 2005
Ciena November 1998 - May 2004
Tellabs May 1996 - October 1998
General DataCom January 1994 - April 1996
Swiss Federal Institute of Technology May 1989 - July 1993
Skills
Carrier Ethernet, Telecommunications, Network Design, VPN, DWDM, Network Engineering, Network Architecture, Sales Engineering, Product Management, Networking, MPLS VPN, Metro Ethernet, Pre-sales, Managed Services, Ethernet, Wireless
Education
University of Phoenix 2005 — 2008
Master, Business Administration
Swiss Federal Institute of Technology - Lausanne, Switzerland 1989 — 1993
Dr. Es Science (Ph.D), Optical Communication
Swiss Federal Institute of Technology - Lausanne, Switzerland 1984 — 1989
Engineer, Electrical Engineering
Verizon Business August 2011 - Present
Verizon Business 2004 - August 2011
WorldCom / UUNet / MCI 2000 - 2004
WorldCom / UUNet 1998 - 2000
CompuServe Network Services 1996 - 1998
NBD Bank 1993 - 1996
JC Penneys 1986 - 1993
Skills
Computer Network..., Managed Services, Service Delivery, Network Administration, Project Management, Customer Service, Product Development, VoIP, Cisco Technologies, WAN, Data Center, Switches, VPN, Juniper, Network Design, Security, MPLS, Routers, Frame Relay, Ethernet, Servers, Telecommunications, Networking, Troubleshooting, Wireless, Unified Communications, LAN-WAN, Network Engineering, BGP, Network Architecture, IP, Cisco IOS, Routing, QoS, OSPF
Education
University of Pittsburgh
BS, Computer Science, Minor in Math
AT&T February 2011 - Present
Verizon Business June 2006 - February 2011
Verizon November 2001 - July 2006
Network Solutions (VeriSign) February 2001 - October 2001
Skills
Unix, Apache, Oracle, Web Applications, System Administration, Troubleshooting, Weblogic, Managed Services, Data Center, Cloud Computing
Education
University of Virginia 1998 — 1999
Master of Science (MS), MIS
University of Pittsburgh 1996 — 1998
BA, Economics
Verizon Business May 1985 - July 2006
OTC Marketing Services October 1983 - December 1984
National Investment Services January 1980 - August 1983
Braniff International December 1978 - January 1980
Schmus & Panosian October 1971 - October 1978
Education
University of Phoenix 1987 — 1989
Verizon March 2014 - Present
3KeyLogic August 2012 - March 2014
Verizon August 2008 - June 2012
Verizon Business April 2007 - August 2008
Tranztec Solutions, INC August 2005 - March 2007
Custom Cable Industries November 2004 - February 2005
Verizon Avenue December 2001 - April 2003
Outsource April 2001 - December 2001
Vectris Communications September 2000 - December 2000
Digicomm Technologies March 2000 - August 2000
Skills
MPLS, Switches, VoIP, Cisco Technologies, Network Engineering, IP, Computer Network..., Telecommunications, TCP/IP, VPN, SIP, WAN, Routers, Ethernet, Technical Support, Troubleshooting, CCNA, Juniper, Network Design, Cisco IOS, Frame Relay, LAN-WAN, CCDA, Telephony, DNS, Networking, CCNP
Education
University of Phoenix 2002 — 2005
Bachelor of Science
Verizon Business January 1998 - Present
Education
University of Oregon
Verizon Business April 2014 - Present
Verizon Business August 2008 - Present
Verizon Business 2006 - Present
Verizon Business 2004 - 2006
Skills
PMP, ITIL Certified, Six Sigma Yellow Belt..., Six Sigma, Process Improvement, Program Management, SDLC, ITIL, Integration, Project Management, Cross-functional Team..., Leadership, Management, Analysis
Education
University of Phoenix 2001 — 2005
Bachelor of Science, Business Administration
IS Manila
Verizon Business June 2007 - Present
Education
University of Phoenix 2006 — 2009
Cisco September 2012 - Present
Brocade May 2008 - August 2012
Verizon Business May 2002 - May 2008
Nortel Networks December 1996 - February 2001
Skills
Cisco Technologies, Data Center, Network Architecture, Network Design, LAN-WAN, IP, Ethernet, Routing, Cloud Computing, WAN, Pre-sales, MPLS, Unified Communications, VoIP, Managed Services
Education
University of Pittsburgh 1987 — 1989
Master of Science, Telecommunications
University of Pittsburgh 1981 — 1986
B.S, Applied Mathematics
Verizon Business April 2004 - Present
CSC 2003 - 2004
CSC 2003 - 2004
CSC 2003 - 2004
White House Communications Agency 1992 - 2003
Education
University of Phoenix
Bachelor's Degree, Management
Verizon Business June 2008 - Present
Tellabs 2008 - 2011
Cisco February 2002 - June 2008
Alcatel-Lucent April 1997 - February 2002
Nortel Networks March 1993 - April 1997
Skills
CCIE R&S, QoS, OSPF, MPLS, Cisco Technologies, BGP, Routing, Network Architecture, Troubleshooting, LAN-WAN, Data Center, VPLS, RIP, Firewalls, EIGRP, Networking, MPLS VPN, IPSec, System Deployment, Security, Switches, VPN, Juniper, Routing Protocols, IPv6, CCIE, Multicast, Routers, VLAN, Network Design, WAN, Cisco IOS, Network Engineering, STP, Ethernet, IP, CCNA, Cisco Nexus, HSRP, Cisco Routers, ISIS, Frame Relay, SNMP, JUNOS
Education
University of Ottawa / Université d'Ottawa
M.Sc., Computer Science
Verizon Business
Education
University of Phoenix 2001 — 2003
Foreground Security October 2012 - Present
Verizon Business November 2005 - September 2012
Verizonbusiness November 2005 - September 2012
IntelliDyne 2000 - 2005
Skills
CISSP, Security, Information Security..., Information Security, Vulnerability Assessment, Network Security, FISMA, DIACAP
Education
University Of Phoenix 2004 — 2007
Bachelor of Science, Information Technology
University Of Phoenix 2004 — 2007
Bachelor of Science, Information Technology
Verizon Business Vice President and Deputy General CounselVerizon2006 - Present
Verizon Business 1990 - Present
MCI 1990 - 2005
Education
University of Pennsylvania Law School 1978 — 1980
JD, Law
Dept of Navy, Federal Government 2011 - Present
Verizon Business 2003 - September 2007
Skills
VoIP, Frame Relay, Telecommunications, MPLS, Ethernet, Fiber Optics, IP, Integration, Call Centers, LAN-WAN, Managed Services, Network Design, Networking, Project Management, Project Planning, SIP, Routers, Management, Data Center, Sales, Sales Operations, Solution Selling, T1, Telephony, Unified Communications, WAN, Wireless
Education
Widener University 2015 — 2017
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Phoenix 2008 — 2011
Bachelor of Science degree, Business Adminstration
Nicus Software, Inc. May 2015 - Present
Nicus Software, Inc. May 2013 - Present
Advance Auto Parts August 2012 - May 2013
Advance Auto Parts January 2012 - April 2012
Liberty University August 2007 - January 2012
Verizon Business October 1999 - August 2007
Infor September 1998 - October 1999
Rubatex Corporation April 1997 - September 1998
Skills
Project Management, Product Management, IT Management, Business Analysis, Agile Methodologies, Scrum, Software Development, Relationship Management, Team Leadership, Information Technology..., Technical Support, IT Strategy, Testing, Management, Cross-functional Team..., SDLC, Training, SharePoint, Program Management, Leadership
Education
University of Phoenix 2002 — 2004
MBA, Technology Management
Bluefield College 1990 — 1994
BS, Criminal Justice/Pre-Law
Verizon December 2009 - Present
Verizon Business July 2005 - December 2009
MCI Corporation May 1998 - July 2005
Skills
Highly Adaptable, Effective Communicator, Organizational..., Innovator, Reporting & Analysis, Written Skills, Research, Hard Worker, proactive, Strong determination to..., HPSM, Clarity, Adobe, MS Office Suite, MS Project
Education
IT Infrastructure Library 2010 — 2010
ITIL v3, Foundation
Project Management Institute 2009 — 2009
PMP, Project Management
University of Phoenix 2003 — 2009
Bachelor's of Science, Business Management
ACI Worldwide November 2008 - Present
Verizon Business June 2005 - November 2008
Williams Communications June 2001 - January 2002
WorldCom June 2000 - January 2001
Education
University of Oklahoma 2006 — 2008
Masters, Human Relations
University of Phoenix 2000 — 2003
E-Business, IT, Business
Verizon Business Senior EngineerVerizon2004 - 2009
Education
University of Phoenix 2000 — 2004
Verizon Business May 2011 - May 2012
Verizon Business 2006 - 2011
MCI 1983 - 2006
Skills
Service Delivery, SLA, Sla, Program Management, ITIL, Customer Satisfaction, Professional Services, Process Improvement, CRM, Outsourcing
Education
University of Pittsburgh 1979 — 1983
Bachelor of Arts (BA), Speech Communication and Rhetoric
University of Pittsburgh 1979 — 1983
Bachelor of Arts (BA), Political Science and Government
Verizon Business March 2011 - Present
Fragomen, Del Rey, Bernsen & Loewy September 2008 - March 2011
Deployment Technologies October 2007 - September 2008
AT&T 2000 - 2007
Skills
Data Center, Cisco Technologies, VoIP, Telecommunications, Security, MPLS, IP, Vendor Management, Disaster Recovery
Education
University of Phoenix 2001 — 2002
Bachelor of Science (BS), Information Technology
SPHS
Technical Link LLC January 2014 - Present
Verizon Business October 2003 - Present
Verizon 2004 - January 2014
ADI Development. 2000 - 2002
Skills
Cisco Technologies, VoIP, ITIL, Data Center, MPLS, Network Architecture, IP, Disaster Recovery, System Deployment, Unified Communications, Cloud Computing, WAN, Virtualization, VPN, Switches, Routing, Managed Services, Network Design, Telecommunications, Servers, Network Security, Routers, IT Strategy, IT Management, LAN-WAN, Firewalls, VMware, Integration, CCNA, Security, DNS, Network Engineering
Education
University of Phoenix 2002 — 2005
BSIT, Information Technology
Edge Communications September 2015 - Present
TEKsystems/Parkland August 2015 - August 2015
Verizon Enterprise Solutions January 2013 - April 2015
Verizon Business August 2006 - January 2013
Verizon Business 2001 - 2006
MCI WorldCom 1997 - 2000
GTE Government Systems 1996 - 1997
USAF 1993 - 1996
Skills
Cisco, Network Design, Network Engineering, Personnel Management, Cisco Technologies, Routers, Juniper, IP, MPLS, Networking, Switches, Security, VPN, Disaster Recovery, Frame Relay, VoIP, Managed Services, TCP/IP, Wireless, Data Center, Ethernet, Telecommunications, Cisco Routers, Telephony, CCNA, Troubleshooting, WAN, LAN-WAN, Computer Network..., Unified Communications, BGP, Routing, Network Security, Network Architecture, QoS, OSPF, ATM networks
Education
DeVry 2005 — 2007
University of Phoenix 2001 — 2003
Unified Connection January 2015 - Present
Verizon February 2010 - October 2014
Verizon Business June 2009 - January 2010
Verizon Business August 2007 - June 2009
Verizon Business January 2006 - August 2007
Verizon Enterprise Solutions August 2003 - January 2006
Verizon Enterprise Solutions July 1987 - July 2003
Skills
Co-location, Managed Services, Unified Communications, Sales Operations, Telecommunications, MPLS, Data Center, VoIP, Cloud Computing, Wireless, Solution Selling, WAN, Professional Services, IP, Ethernet, Call Center Development, Cloud Applications, Cloud Security, Strategic Leadership
Education
University of Phoenix 2000 — 2000
Verizon Enterprise Solutions March 2014 - Present
Verizon Business February 2011 - February 2014
Verizon Business January 2009 - February 2011
Verizon Business January 2007 - January 2009
Verizon Business March 2004 - January 2006
Verizon Business July 2003 - March 2004
Sapphire Technologies November 2002 - July 2003
Critical Design Associates February 2002 - November 2002
SunGard Availability Services March 2001 - February 2002
Tek Systems October 2000 - March 2001
Skills
LAN-WAN, Management, Project Management, Managed Services, Vendor Management, BGP, Frame Relay, WAN, Service Delivery, VoIP, Network Engineering, Telecommunications, Networking, Cisco IOS, Enterprise Architecture, Security, Cisco Technologies, Software Documentation, Data Center
Education
Omnikron University 2009 — 2009
ITIL V3
Villanova University 2007 — 2007
Project Management
University of Phoenix 2004 — 2006
MBA, Technology Management
Villanova University 1993 — 1998
Arts, Criminal Justice, Italian
Verizon Business September 1983 - Present
MCI September 1983 - Present
Education
University of Pittsburgh 1979 — 1983
BA, Political Science & Communications
Vencore Inc. June 2014 - Present
Sotera Defense Solutions, Inc. January 2012 - May 2014
Potomac Fusion February 2009 - December 2011
Identiprise (Secured Services) December 2006 - October 2008
Verizon Business July 2005 - December 2006
Software Licensing Corp July 1985 - July 2005
Skills
Cloud Computing, Web Services, SOA, Big Data, Agile Methodologies, Hadoop, Java, Distributed Systems, Web Applications, Software Development, Software Engineering, Data Mining, National Security, DoD, REST, Object Oriented Design, Linux, Security Clearance, Data Visualization, Analytics, Software Solution..., Threat Finance, JavaScript, AJAX, SQL, Tomcat, Identity Management, All-Source Fusion, C#
Education
University of Oxford
M.A., Philosophy, Psychology
Linda's Garden March 2010 - Present
McCarthy and Holthus LLP June 2012 - April 2013
Verizon Business January 1993 - March 2010
Skills
Telecommunications, Management, Vendor Management, Product Management, Leadership, Business Analysis, Sales, Account Management, Training, Requirements Analysis, Direct Sales, Business Development, New Business Development, Product Marketing, Sales Operations, Quality Assurance, Microsoft Office, Marketing, Visio, Product Development, Marketing Strategy, Coaching, Managed Services, Wireless, Analysis
Education
Cuyamaca Community College 2010 — 2013
Ornamental Horticulture
University of Phoenix 2005 — 2007
BS, Business Management
Time Warner Cable November 2009 - Present
Verizon Business August 1999 - November 2009
GTE Internetworking/Verizon August 1999 - January 2001
Midas (Mitsuba) October 1994 - August 1999
Skills
VPLS, Metro Ethernet Forum,..., Solution Selling, Telecommunications, MPLS, IP, Managed Services, Ethernet, VoIP, Metro Ethernet, Carrier Ethernet, VPN, Networking, Sales Engineering, SDH, Optical Fiber, Pre-sales, SIP Trunking, Co-location, Direct Sales, WAN, SIP, Firewalls, MEF, Salesforce.com
Education
University of Phoenix
University of Phoenix
First Citizens Bank April 2011 - Present
CIBER March 2010 - April 2011
Verizon Business June 2008 - December 2009
Verizon Business August 2005 - June 2008
Verizon Telecommunications February 2000 - August 2005
Skills
Active Directory, Servers, Windows Server, Hyper-V, Disaster Recovery, DNS, VMware, Virtualization, ITIL, Microsoft Exchange, Windows XP, VMware ESX, System Administration, Cluster, Troubleshooting, Windows, Data Center, SSL Certificates, TCP/IP, System Deployment, Technical Support, Citrix, Terminal Services, Powershell, Windows 7, 2008 R2, Group Policy, Microsoft Certified..., Operating Systems, IT Operations, Server Architecture, Computer Hardware, Server Administration, Security, iSCSI, Microsoft Technologies, Microsoft Cluster, VMware Certified...
Education
Computer Learning Center
University of Phoenix
A.S, Information Technology
WellPoint December 2013 - Present
Verizon Business May 2011 - Present
ABS Technology Architects March 2010 - February 2011
Udig Technologies August 2009 - January 2010
Snagajob.com September 2008 - July 2009
CSC September 2005 - September 2008
Kforce June 2005 - September 2005
GetWellNetwork May 2004 - May 2005
Skills
Wireless Network Design, Security, CCNP, Network Engineering, Cisco, Project Implementation, Project Execution, Project Planning, Cisco Technologies, Project Management, Network Architecture, Wireless Networking, Cisco Wireless, IPv6, ITIL, Cisco Nexus, Disaster Recovery, Cisco IOS, Firewalls, VoIP, Cisco Routers, Network Design, Data Center, VPN, Network Security, ASA, VMware, Cloud Computing, Networking, MPLS, OSPF, LAN-WAN
Education
University of Phoenix 2006 — 2008
Bachelors, Management
University of Phoenix 2006 — 2008
Bachelor of Science (B.S.), Business Administration and Management, General
Trustwave May 2013 - Present
Verizon Business August 2009 - May 2013
TELUS Communications November 2000 - January 2009
First Cellular Communications September 1997 - November 2000
Skills
Solution Selling, Managed Services, Enterprise Software, Professional Services, CRM, Telecommunications, Strategy, Outsourcing, Sales Operations, Virtualization, Wireless, Business Intelligence, Management, Unified Communications, Program Management
Education
University of Ottawa 1998 — 2000
Business Adminastration
Verizon Business March 1996 - December 2008
Cooperative Communications Westinghouse March 1991 - March 1996
Total Tel USA June 1988 - 1991
J Henry Schroder July 1984 - May 1988
Banker Trust Co. New York 1979 - July 1984
Lehman Brothers Kuhn Loeb 1978 - 1979
Morgan Bank 1974 - 1979
Skills
Managed Services, Co-location, Unified Communications, MPLS, Telephony, VoIP, Telecommunications, Data Center, Solution Selling, Cloud Computing, Ethernet, Disaster Recovery, IP, Networking, Professional Services, Wireless, SIP, SIP Trunking, T1, LAN-WAN, Call Centers, Cisco Technologies, Network Design, WAN, Sales Engineering, Hosted Services, Frame Relay, Metro Ethernet, ATM networks
Education
University of Pittsburgh 1970 — 1975
Bachlorate, Economics
Welcomemat Services May 2015 - Present
Time Warner Cable July 2009 - March 2015
Verizon Business 2002 - February 2009
MCI 1999 - 2002
MCI 1996 - 1999
Skills
Employee Relations, Negotiation, Coaching, Analysis, Contract Negotiation, Management, Performance Management, Team Building, Strategic Planning, Personnel Management, Customer Service, Customer Satisfaction, Process Improvement, Project Planning, Leadership, Hiring, Training, Sales, Project Management, Team Leadership, Accounting, Staff Development, Forecasting, Leadership Development, Teamwork, Quality Assurance, Call Centers, Microsoft Excel, Budgets, Call Center, Accounts Receivable, Account Management, Microsoft Office, Recruiting, Sales Management, PowerPoint, Vendor Management, Dispute Resolution, Event Planning, Event Management, Employee Recognition, Incentive Programs, Finance, Salesforce.com, Telecommunications
Education
University of Oregon 1986 — 1990
B.S., Rhetoric & Communication
IBM July 2011 - Present
AstroGalaxy Sound Corporation October 2009 - Present
Verizon Business 2009 - 2011
IBM May 2001 - March 2009
Tandem 1994 - 1997
Data General 1984 - 1994
Skills
Sales Management, Direct Sales, Strategic Planning, Marketing Strategy, Marketing Management, Product Marketing, Sales Process, Sales Presentations, Customer Retention, Customer Acquisition, Customer Engagement, Product Development, Product Management, Problem Solving, Product Launch, Organizational..., Organizational..., Church Growth, Church Consulting, Management Consulting, Contract Negotiation, Contract Management, Construction Management, Music, Musicians, Stained Glass, Start-up Consulting, Automotive Restoration, Theatre, Acting, Comedy, Account Management, Solution Selling, Sales Operations, Strategic Partnerships, Managed Services
Education
University of Pittsburgh
Bachelor of Applied Science (B.A.Sc.), Mathematics and Computer Science
Bright House Networks April 2009 - Present
Verizon Business February 1996 - April 2009
WorldCom June 1995 - February 1996
CSC March 1995 - June 1995
US Army January 1988 - March 1995
Skills
Telecommunications, WAN, Wireless, SDLC, PMP, VoIP, Visio, Microsoft Excel, Time Management, Team Leadership, Leadership Development, Technical Training, Fitness Training, Spinning, Cisco Technologies, Mountain Biking, Survival Training, Fiber Optic Networks, Kayak, Running, Operations Management, Team Management, Personal Training, Technical Analysis, Business Analysis, Performance Reviews, Operational Planning, Technical Documentation, Troubleshooting, Network Infrastructure, Outdoor Education, Outdoor Adventures, IP, MPLS
Education
University of Phoenix 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Wichita Falls High School 1986 — 1987
High School, Graduated
Energy Future Holdings October 2014 - Present
Energy Future Holdings October 2012 - October 2014
Stream Energy August 2009 - October 2012
System Professionals Corp February 2008 - May 2009
Verizon Business 2000 - 2008
US Army May 1996 - March 2000
Skills
Genesys, CTI, IVR, SIP, ACD, Telecommunications
Education
University of Phoenix 2000 — 2005
BS, Business/E-Business
OTSI - Object Technology Solutions Inc. June 2015 - Present
BridgeView IT Consulting @ Charter Communications February 2015 - June 2015
Artech Information Systems February 2013 - December 2014
Crossfire Consulting June 2012 - January 2013
Comcast Cable October 2011 - May 2012
Leap Wireless May 2010 - October 2011
Verizon Business June 2005 - June 2009
MCI WorldCom April 1998 - May 2005
MCI April 1996 - April 1998
Concert Communications January 1994 - April 1996
Skills
Test Management, Telecommunications..., Requirements Analysis, SDLC, Telecommunications, Software Test Metrics, Software Project..., Program Management, VoIP, Solution Architecture, Requirements Gathering, Agile Project Management, Requirements Management, Process Improvement, Quality Assurance, Billing Systems, Business Requirements, Software Development, IP, Release Management, Service Delivery, Systems Consolidation /..., UAT Test Lead, E2E Test Management, Managed Services, Cross-functional Team..., Software Documentation, Testing, Integration, Vendor Management, Management, Agile Methodologies, Project Management, Leadership, Business Analysis
Education
University of Pittsburgh 1979 — 1983
Bachelor of Arts, Business Admin/Economics (double major)
Studied Telecommunications Management the University of Maryland - College Park (did not complete)
U.S. Cellular February 2013 - Present
US Cellular September 2010 - February 2013
US Cellular June 2009 - September 2010
US Cellular February 2008 - June 2009
Verizon Business May 2006 - March 2008
Skills
Cross-functional Team..., Call Centers, Coaching, Customer Experience, Customer Satisfaction, Leadership, Cellular Communications, Wireless, Customer Service, Team Building, Mobile Devices, Technical Support, Team Leadership, Troubleshooting, Call Center, Teaching, Microsoft Excel, Project Management, Analitical, Cross Functional Team..., Skilled Relationship..., Motivation, Timely Decision Making, Multitasking Skills, Data Analysis, Business Analysis, Building Relationships, Relationship Building
Education
University of Phoenix 2009 — 2011
BSB/IS, Business, Information Systems
University of Phoenix 2007 — 2009
AAB, Business
DIA-M.co October 2015 - Present
Robert Half Technology March 2014 - Present
AirWatch July 2013 - Present
The Creative Group March 2014 - September 2015
AT&T September 2009 - March 2013
Verizon Business January 2008 - June 2009
AT&T December 2005 - May 2007
Merrill Lynch 2004 - 2005
Skills
Strategy, Business Development, Managed Services, Telecommunications, Solution Selling, Mergers, Direct Sales, Proposal Writing, Mergers & Acquisitions, Account Management, Consulting, Marketing, Strategic Partnerships, Selling, Sales Operations, Sales Process, Salesforce.com, Cold Calling, Networking, VoIP, Leadership, New Business Development, Cloud Computing, Management, Professional Services, Sales, Lead Generation, Contract Negotiation, B2B, Enterprise Software, Strategic Planning, Customer Service, CRM, Recruiting
Education
University of Phoenix 2010 — 2011
MBA, Business Administration
University of South Carolina - Darla Moore School of Business 2001 — 2005
BS, International Business, Finance, Management
Verizon Business
Skills
Security, Telecommunications
Education
University of Phoenix
Criminal Justice
Verizon Business September 2006 - Present
Verizon Business August 2003 - August 2006
Verizon Business September 1999 - August 2003
MCI November 1993 - September 1999
Skills
Telecommunications, Troubleshooting, Windows, Customer Relations, Telephony, DWDM, Negotiation, Excel, Conflict Management, Word, Mentoring, Change Management, Technical Writing, Network Design, Transmission, Data Center, Network Operations, DS3, T1, Network Engineering, Network Architecture, Provisioning, Cabling, Budgeting, PMP, Operations Management, MBA, Project Engineering, Project Planning, Microsoft Excel, Budgets, MPLS, WAN, Ethernet, Networking, VoIP, Vendor Management, Computer Network...
Education
University of Phoenix 2003 — 2006
MBA, Business
Villanova University 2007 — 2007
Six Sigma Green Belt, Six Sigma Green Belt
University of Phoenix 2003 — 2006
Bachelor of Science, Information Technology
DeVry Institute of Technology, New Jersey 1991 — 1993
Associates of Science, Electronics Engineering
Verizon Business February 2004 - Present
Skills
Vendor Management, Process Improvement, Solution Selling, Program Management, Business Process..., Management, Telecommunications, Microsoft Office, Business Analysis, Cloud Computing
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.78
Jacobs Technology, FNS July 2014 - Present
Verizon, FNS May 2013 - Present
Verizon Business July 2009 - January 2014
Verizon Business February 2002 - July 2009
Skills
Program Management, Visio, Vendor Management, DoD, Security Clearance, Telecommunications, Government Contracting
Education
George Washington University 2009 — 2010
Masters Certificate, Government Contracting
University of Pittsburgh 1972 — 1974
Verizon Service August 2004 - Present
Verizon Business May 2001 - July 2004
WorldCom Communications June 1998 - April 2001
US Navy January 1993 - June 1996
Education
University of Phoenix
Bachelor of Science, Business Administration
Skagit Valley College
Associate in Arts
Independent Consultant seeking next opportunity May 2014 - Present
Verizon January 2010 - November 2012
Verizon Business January 2000 - January 2010
Verizon February 1994 - August 2000
Skills
Program Management, Vendor Management, SDLC, Requirements Analysis, PMP, Telecommunications, Visio, Business Analysis, Software Project..., Integration, PMO, Project Portfolio..., Business Process..., Requirements Gathering, Resource Management, SQL
Education
University of Phoenix 2001 — 2003
MBA, Organizational Managment
Trapeze Group October 2014 - Present
Verizon 2004 - 2014
Verizon Business May 2001 - 2014
Verizon May 2001 - 2014
Various Companies 1982 - 2001
Skills
CCNAX Boot Camp V1.1, SIP, Cisco Technologies, Troubleshooting, IP, Routing, Cross-functional Team..., VoIP, Telephony, Call Centers, Unified Communications, SS7, Networking, Telecommunications, Integration, TCP/IP, System Deployment, Switches, Data Center, MPLS, Wireless, Computer Network..., Active Directory, Managed Services, Ethernet, Network Architecture
Education
University of Phoenix 2006 — 2008
AAIT/N, Networks
Cisco
Cisco Intelligent Contact Management - ICMBC
Cisco
Cisco Voice Portal - CVP
Cisco
PGW and Advanced PGW 2200
Cisco
IP Transfer Point - ITP
VMware v5.1
VMware v5.1
D.C. Air National Guard, JFHQ-DC June 2014 - Present
D.C. Air National Guard, JFHQ-DC May 2013 - June 2014
Verizon Business April 2012 - June 2014
D.C. Air National Guard, JFHQ-DC December 2012 - May 2013
Wyoming National Guard, Joint Operations Center, JFHQ-WY January 2012 - December 2012
Wyoming Air National Guard February 2002 - January 2012
Comprehensive Software Solutions August 2001 - February 2002
Wyoming Air National Guard October 2000 - February 2002
Lucent Technologies August 2000 - May 2001
California Air National Guard November 1997 - October 2000
Skills
Information Assurance, Military, Security Clearance, Operational Planning, Air Force, Government, Leadership, Command, Cyber Operations, Strategic Planning, Program Management, Team Building
Education
Industrial College of the Armed Forces, National Defense University 2008 — 2009
MS, National Resource Strategy
Information Resources Management College, National Defense University 2008 — 2009
Information Operations Concentration
University of Phoenix 1997 — 1999
MA, Organizational Management
University of Wyoming 1983 — 1988
BS, Management Information Systems, Computer Science
Elliott School of International Affairs, George Washington University 2015 — 2015
Executive Leadership Course in National and International Security
George Washington University School of Business/ESI 2012 — 2012
Project Management Professional
George Washington University School of Business/ESI 2012 — 2012
Federal Acquisition Regulation
George Washington University School of Business/ESI 2012 — 2012
Contract Administration
USAF Air University 2007 — 2007
Air War College, by correspondence
Joint Forces Staff College, National Defense University 2006 — 2006
Advanced Joint PME
Phoenix Management Group 2011 - Present
Verizon Business 1979 - 2009
Skills
Telecommunications, Strategic Planning, Call Center, Ethernet, Vendor Management, VoIP, MPLS, Solution Selling, Data Center, Telephony, Cloud Computing, IP, Call Centers, Networking, Cross-functional Team..., Management, Unified Communications, CRM, WAN, Business Development, Enterprise Software, Wireless, Managed Services, Project Management
Education
University of Phoenix 2010 — 2010
Bachelor of Science (B.S.)
Affordable Immigration Asst Grp of Tampa June 2014 - Present
JReyno Signs July 1983 - June 2014
HCPS February 2013 - June 2013
Verizon Business March 1995 - January 2013
Yappy Tails Barkery August 2003 - December 2007
Skills
Banners, Business Analysis, Project Management, Process Improvement, Vendor Management, Leadership, Management, Start-ups, Telecommunications, Call Centers, Access, Budgets, Business Intelligence, Program Management, Business Process...
Education
University of Phoenix
MBA
Verizon Business June 1984 - Present
Skills
Integration, Process Improvement, Professional Services, Management, Cross-functional Team..., Project Management, SaaS, Business Analysis, Telephony, Team Leadership
Education
University of Pennsylvania 1980 — 1984
Bachelor of Science in Engineering, Systems Science and Engineering
John H. Glenn High School 1976 — 1980
High School Diploma, General Studies
Verizon October 2012 - Present
Verizon Business December 2010 - October 2012
Skills
Telecommunications, Managed Services
Education
University of Phoenix
BSBIS, Business Information Systems
Verizon Business May 2003 - Present
U.S. Army Signal corps August 1981 - August 1985
Foster Forbes Glass Co. June 1978 - August 1981
Skills
VoIP, Telecommunications, Frame Relay, Telephony, Meridian, IP, Unified Communications, Public Speaking, carpentry, mason, Plumbing
Education
University of Pittsburgh 1979 — 1980
Associate's degree, Psychology
Oil City High School 1975 — 1978
College prep, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3
Frontier Communications December 2012 - Present
Frontier Communications March 2012 - December 2012
Frontier Communications April 2011 - March 2012
Frontier Communications July 2010 - April 2011
Verizon Business June 2007 - July 2010
Verizon Data Services June 2001 - June 2007
Verizon Data Services September 1999 - June 2001
Verizon December 1997 - September 1999
GTE August 1995 - December 1997
Skills
Program Management, Vendor Management, Project Management, Process Improvement, PMP, Business Analysis, Integration, Visio, Project Planning, Project Delivery, Requirements Analysis, Change Management, Management, Disaster Recovery, Testing, IT Management, Software Documentation, Troubleshooting, IT Strategy
Education
University of Phoenix 2001 — 2005
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
University of South Florida 1993 — 1997
Bachelor's degree, Management Information Systems and Services
Cisco Systems April 2012 - Present
Verizon Business July 2006 - April 2012
Skills
MPLS, Telecommunications, IP, Major Incident..., Frame Relay, WAN, Cisco Technologies, BGP, Ethernet, Switches, Computer Network..., LAN-WAN, OSPF, CCNA, Network Engineering
Education
University of Phoenix
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications, 3.96
Honeywell Technology Solutions, Inc. October 2011 - Present
L-3 Communications March 2011 - September 2011
L-3 Communications May 2007 - March 2011
Verizon Business November 2004 - March 2007
Skills
ClearQuest, ClearCase, VMware
Education
University of Phoenix 2006 — 2010
Bachelor of Science, Information Technology
Verizon Business 1994 - Present
Education
University of Pennsylvania
Access Point July 2009 - Present
Verizon Business November 2004 - July 2009
MCI Corporation February 1984 - November 1998
Skills
Trouble Analysis, Trend Analysis, Project Management, Telecommunications, T1, Call Center, Call Centers, Telephony
Education
University of Phoenix 2006 — 2007
Kennard-Dale High School 1975 — 1979
High School Diploma, Business Administration
Verizon Business I reviewed active trouble ticket for progress, resources, and time to see if the service being provided was within expectations, if not took actions to get the outage on tract for quicker restoral.$
Skills
Project Management, Technician Review of..., Developing Service...
Education
University of Phoenix 1997 — 2001
Bachelore in Information Systems and Business
American Family Insurance October 2012 - Present
American Family Insurance September 2011 - October 2012
Allstate March 2008 - August 2011
Verizon Business November 2007 - March 2008
Skills
Microsoft Office, Customer Service, Internet, Data Entry, Insurance, Call Centers, Claim, Training, Access, Outlook, Telephone Skills, Microsoft Excel, Microsoft Word, Customer Satisfaction
Education
Herzing University-Madison 2011 — 2012
Diploma, Medical Insurance Specialist/Medical Biller
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Health/Health Care Administration/Management
Verizon Business October 2005 - Present
Private Home October 1999 - December 2004
Coldwell Banker March 1992 - December 2004
Skills
Telecommunications, Managed Services, Call Centers, Troubleshooting, Service Delivery, Data Center, IP, Team Leadership, Security, Project Management
Education
University of Phoenix-Colorado Campus 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General, A
Metropolitan State College of Denver 1998 — 2004
Undergrad of Psychology and Sociology, Social sciences, B
Home January 2012 - Present
U.S. Department of Energy July 2011 - January 2012
Verizon Business April 2008 - October 2009
QWEST COMMUNICATIONS CORP March 2001 - March 2007
Skills
Hardware Installation, Installation..., Field Installation, Field Technicians, Switching Systems, Optical Fiber, Dark Fiber, Fiber Optics, Fiber Optic Technology, Copper Cabling, Structured Cabling, Nortel DMS, NOC, Multiplexing, Multiplexers, Experienced Business..., Software Design, Computer Repair, Telecommunications, Telecom Network Design, Telecommunications..., Telecommunications..., Global..., Telecommuting, VPN, Network Provisioning, Software Installation, Servers, Switches, Troubleshooting, Data Center
Education
Nortel Switching Systems 2006 — 2006
Installation, Maintenance, and Repair, Nortel DMS Switch
University of Phoenix 2004 — 2006
Business Analysis
AT&T Customer Care RepresenativeAT&T Mobile Tel2007 - 2014
Verizon Business February 2006 - May 2007
Skills
Attentiveness,..., Time Management Skills...
Education
University of Phoenix 2008 — 2010
Associate of Science (A.S.)