VERIZON TELECOM
Industry: Telecommunications company
DescriptionVerizon Communications Inc. is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is based at 1095 Avenue of the Americas in Midtown Manhattan, New York City, but is incorporated in Delaware. CEO: Hans Vestberg (1 Aug 2018–) Headquarters: New York City, New York, United States Revenue: 126 billion USD (2017) Parent organization: Bell Canada Subsidiaries: Verizon Wireless, AOL, Verizon Fios, Oath, Did you know: Verizon Communications is the second-largest telephone operating company by total revenue ($131.8 B USD). wikipedia.org
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VERIZON TELECOM Employees
MMIS, Inc. November 2014 - Present
PHH Arval June 2012 - September 2014
Wireless Matrix November 2011 - May 2012
CSC April 2011 - October 2011
Lockheed Martin Information Technology April 2010 - December 2010
JetBlue Airways October 2009 - April 2010
Verizon Telecom September 2008 - October 2009
Cognizant Technology Solutions April 2006 - August 2008
Wells Fargo Insurance Services May 2005 - April 2006
Comerica Bank December 2004 - May 2005
Skills
QTP, Quality Center, SDLC, Test Planning, Agile Methodologies, VBScript, SoapUI, LoadRunner, Selenium, Performance Center, Test Automation, Quality Assurance, ALM, JIRA, Confluence, IBM BPM, JavaScript, .NET, XML, Oracle, DB2, Unix, Flex, Dreamweaver, Adobe Acrobat, UML, RUP, XML Spy, CMMI, Agile, MS Office Suite, MS Project, Rational Requisite Pro, VBA, Visual Basic, HTML + CSS, InDesign, Adobe LiveCycle Designer, User Acceptance Testing, Test Cases, Manual Testing, Visio, PL/SQL, Documentation, Requirements Analysis, Business Analysis, ClearCase, Project Management, Java/J2EE, Testing
Education
The Johns Hopkins University - Carey Business School 2013 — 2015
Master of Business Administration (MBA), Interdisciplinary - Information Systems & Enterprise Risk Management
Illinois Institute of Technology 2005 — 2007
MS, Computer Engineering (Dept. of Electrical Engineering)
Andhra University 1996 — 2000
BS, Electrical and Electronics Engineering
Andhra Pradesh Technical Education and Training 1992 — 1995
Diploma, Electrical and Electronics Engineering
Monitor Deloitte Consulting September 2014 - Present
Monitor Deloitte Consulting August 2011 - Present
Reliance Communications June 2010 - July 2011
Reliance Communications June 2008 - July 2011
Tata Consultancy Services June 2002 - February 2007
Verizon Telecom 2003 - 2005
Skills
Telecommunications, Strategy, Management Consulting, Product Management, Business Strategy, Cross-functional Team..., Consulting, Project Management, Integration, Business Analysis, Leadership, Management, Financial Modeling, Business Intelligence
Education
Indian School of Business 2007 — 2008
MBA, Finance & Strategy
College of Engineering, Trivandrum 1998 — 2002
B-tech, Electronics and Communication
Arya Central school
Crystal Run Healthcare May 2010 - Present
Verizon Telecom January 1989 - July 2009
Verizon Business January 1989 - July 2009
Skills
Telecommunications, Customer Service, Call Centers, Process Improvement, Vendor Management, Team Building, Team Leadership, Project Management, Management, Sales, Contract Management, Program Management, Cross-functional Team..., Strategic Planning, Training, Coaching
Education
Ashford University 2011 — 2012
Master's degree, Organization Management, 4.0
Pace University
BA, Business Administration
THF Management Inc. April 2015 - Present
Lincoln County January 2011 - December 2014
Citi June 2010 - December 2010
Verizon Business August 2007 - March 2009
Time Warner Telecom April 2006 - March 2007
Time Warner Telecom August 2003 - April 2006
DeWitt Insurance of May 2002 - March 2003
Libla Communications, Inc October 2000 - February 2002
Verizon Telecom February 1997 - October 2000
Verizon November 1994 - February 1997
Skills
Accounts Payable, Accounts Receivable, Customer Service, Microsoft Office, Management, Budgets, Microsoft Excel, Account Reconciliation, Accounting, Access, Invoicing, PeopleSoft, Training, Internal Audit, Time Management, Policy, Microsoft Word, Spreadsheets, Analysis
Education
Central Methodist College 1982 — 1986
Bachelor of Science, Business Administration
St. Charles Co. Community College
Verizon Telecom January 2003 - February 2010
Verizon Telecom November 1999 - January 2003
Verizon Information Services (formerly GTE Directories) 1996 - 1999
Verizon Information Services (formerly GTE Directories) 1993 - 1996
Budget Rent a Car 1991 - 1993
Skills
Account Management, B2B Technology Solutions, B2B Equipment Solutions, Project Planning &..., Accounting, iPod, Solution Selling, Salesforce.com, Managed Services, Telecommunications, Sales, Business Development, Strategy, SaaS, Leadership, Enterprise Software, Unified Communications, Cloud Computing, B2B, Telephony, VoIP, Selling, Security, Call Centers, Direct Sales, Customer Service, Cisco Technologies, MPLS, Team Building, Customer Retention, IP, Sales Operations, Strategic Planning
Education
Mountain View College 2010 — 2013
Accounting, 3.5
DePaul University 1989 — 1992
Bachelor of Science, Business Administration
TriTech Software Systems February 2015 - Present
Formerly Tiburon, now TriTech Software Systems June 2013 - February 2015
Verizon Business September 2010 - March 2013
Verizon Telecom 2007 - 2010
Verizon Telecom 2000 - 2007
Verizon Telecom 1997 - 2000
Skills
Telecommunications, Project Management, Vendor Management, Leadership, Testing, PMP, Team Management, Process Improvement, Risk Management, Customer Support, Product Management, Metrics, CPE, Engineering, Integration, Wireless, Team Leadership, Agile Project Management, Telecommunications..., VoIP, Program Management, Waterfall, Public Safety Technology, Public Safety Systems, Operations Management, Wireless Engineering, Management, Team Building, Cross-functional Team..., MPLS, Computer Aided Dispatch
Education
California State University-Long Beach 1994 — 1997
BA, Political Science/ Criminal Justice
California State University-Long Beach
Currently looking September 2011 - Present
FairPoint Communications November 2007 - September 2011
Fairpoint November 2007 - September 2011
Fairpoint Communications November 2007 - September 2011
My Home Electrical Panel 2006 - 2006
Verizon Telecom February 1999 - November 2002
Verizon January 1999 - February 2001
Verizon July 1999 - January 2000
Verizon September 1997 - July 1999
Verizon September 1997 - January 1999
Skills
Telecommunications, Switches, Network Operations, Call Center, WAN, Troubleshooting, Wireless, Telephony, PBX, Planning Board, Economic Development, Management, Technical Support, Unified Communications, Ethernet, MPLS, Vendor Management, Fiber Optics, Managed Services, DSL, Provisioning, Frame Relay, T1, Broadband, Data Center, ISDN, Wireless Networking, VPN, TCP/IP, Cabling, Networking, Customer Satisfaction, Project Management, Process Improvement, Operations Management, Security, Team Management, Network Administration, Product Management, Project Planning, Computer Network..., Call Centers, Network Design, LAN-WAN, Leadership, Avaya, Network Engineering, Cisco Technologies, SIP, Disaster Recovery
Education
Eastern Nazarene 1993 — 1994
Bachelor's Degree; Bachelor's; Bachelor's Degree, Business Administration; Business Administration
Eastern Nazarene 1992 — 1994
Bachelor of Science, Business Administration; Business Administration
Eastern Nazarene College 1992 — 1994
Bachelor's Degree, Bachelor of Science in Business Administration
Eastern Nazarene College 1992 — 1994
Bachelor of Science, Bachelor's Degree Major: Business Administration
KIA Travels, LLC July 2007 - Present
KIA Travels, LLC July 2007 - Present
Verizon Telecom April 1980 - March 2009
Skills
Customer Service, Telecommunications, Excel, Word, Call Center, Troubleshooting, Customer Satisfaction, Customer Relations, Problem Solving, Microsoft Office, Windows, Negotiation, Supervisory Skills, Coaching, Microsoft Word, Microsoft Excel, Integration, System Administration, Procurement, Supplier Negotiation, Cruises, Luxury Cruise, Non-profits, Leadership, Call Centers, Training, Sales, Strategy, Strategic Planning, Marketing, Travel Arrangements, Business Travel, Travel, Travel Planning, Leisure Travel, Nonprofits, Management, Access, Project Planning, Routers, Analysis, Networking, Security, Hospitality, Event Management, Hotels, Tourism, Team Building, Honeymoons, Account Management
Education
Montclair State University 2003 — 2005
Degree Pending, Justice Studies / Legal
Essex County College 1992 — 2001
A. A. S., Justice Studies - Legal Assistant
Comcast Cable January 2014 - Present
Comcast Cable April 2011 - January 2014
Frontier Communications July 2010 - September 2010
Verizon Telecom March 2007 - July 2010
Estee Lauder February 2006 - March 2007
The Response Center October 2004 - February 2006
Johnson & Johnson March 2002 - March 2003
Unisys March 2001 - September 2001
Skills
Cross-functional Team..., Business Analysis, Process Improvement, Visio, Program Management, Strategy, Leadership, Telecommunications, Analysis, Software Development, SDLC, Vendor Management, Project Management, Requirements Analysis, PMP, Quality Assurance, Team Leadership, Business Process..., Software Project..., Business Process, Enterprise Software, IT Strategy, SQL, Testing, Business Intelligence, Integration, Software Documentation
Education
University of Phoenix 2005 — 2008
MBA, Business Administration
Drexel University 1998 — 2003
B.S, Information System and Technology
Philadelphia High School for Girls' 1994 — 1998
High School Diploma
Verizon Telecom July 1978 - Present
Bell Atlantic 1984 - 2000
US Army Signal Corps 1972 - 1978
Education
Drexel University 1967 — 1983
BS; MS, Math; Engineering Mngt
Boston University
M.S., Business Administration
Health Management Systems April 2013 - Present
Tenet Healthcare February 2012 - January 2013
Big D Concrete February 2011 - January 2012
Verizon January 2010 - December 2010
Verizon Business January 2009 - December 2010
Verizon Telecom 2008 - 2009
Verizon Telecom 2008 - 2008
Verizon Telecom 2006 - 2008
Verizon 2005 - 2006
Verizon 2002 - 2004
Skills
waterfall methodology, agile methodology, Work Flow Design, process flow, MS Project, MS Office Suite, SQL database design, visio, UML, PMP, Product Management, Integration, SQL, C#, Process Improvement, Agile Methodologies, Vendor Management, SDLC, Training, Visio, Quality Assurance, Microsoft Office, Gap Analysis, Resource Management, Change Management, Waterfall, Process Flow, Databases, Testing, Project Planning, Business Analysis, XML, Business Requirements, Access, Database Design, Cross-functional Team..., Project Management, ASP.NET, Software Documentation, Microsoft SQL Server, Agile Project Management, Analysis, Web Services, Management, Software Project..., Leadership, Requirements Analysis, MySQL, Web Applications, Unix
Education
Stanford University 2007 — 2008
Post Graduate Certificate, Stanford Advanced Project Management
The University of Dallas 2004 — 2005
Post Graduate Certificate, Database Management
The University of Dallas 2001 — 2004
M.B.A, Information Technology
American University of Beirut 1994 — 1998
Bachelor, Business Administration
Frontier Communications March 2015 - Present
Frontier Communications July 2010 - March 2015
Verizon November 2003 - July 2010
Verizon Telecom November 1981 - November 2003
Skills
Project Planning, Management, Budgets, Telecommunications, VoIP, Ethernet, IP, MPLS, Network Design, Telephony, Fiber Optics, Broadband, Network Engineering, T1, DSL, Optical Fiber, Telecommunications..., Managed Services, FTTx, WAN, Internet Services, Telecommunications..., Provisioning, Network Architecture, System Deployment, DWDM, Unified Communications, Metro Ethernet, SDH, Frame Relay, LAN-WAN, ATM networks, Switches, Computer Network..., TDM, QoS, SIP
Education
Ashland University 1991 — 1993
Master of Business Administration, Management
Franklin University 1986 — 1989
Bachelor of Science, Electronic Engineering
Samsung Electronics America June 2015 - Present
Verizon Wireless June 2008 - June 2015
NBC Universal 2007 - 2008
Verizon Telecom 2006 - 2007
Motorola 1997 - 2006
Skills
Wireless, Mobile Technology, Product Development, Product Management, Portfolio Management, Product Marketing, Competitive Analysis, Competitive Intelligence, Mobile, Product Launch, Product Strategy, Analytics, Telecommunications, Market Research, Market Analysis, Segmentation, Strategic Planning, Mobile Devices, Product Planning, Vendor Management, Product Lifecycle..., LTE, Cross-functional Team..., Strategy, Mobile Communications, Mobile Applications, 3G, Team Leadership, Location Based Services, 4G, Mobile Internet, Cellular Communications, VoIP, GSM, UMTS, Consumer Electronics, CDMA, EVDO, Go-to-market Strategy, 3GPP, Strategic Partnerships, WiFi, M2M, Management, Integration, Business Strategy
Education
Case Western Reserve University
B.S., Systems and Control Engineering
Cornell University
Masters of Engineering, Electrical Engineering
The University of Chicago - Booth School of Business
MBA, Finance, Strategic Management, Economics, International Business
B & R CLASSICS May 2015 - Present
The Estée Lauder Companies Inc. January 2014 - Present
Pottery Barn May 2013 - January 2014
Verizon Telecom October 2000 - January 2010
Precision Assembly Technology 2010 - 2010
ELM Global Logistics 1999 - 2000
Ann Taylor Retail 1997 - 1998
Nordstrom 1995 - 1997
Macy's 1989 - 1995
Skills
Leadership, Management, Project Management, Team Building, Customer Service, Software Implementation, Business Analysis, Operations Management, Sales Management, Sales Operations, Staff Supervision, Time Management, Property Management, Customer Satisfaction, Training, Sales, Recruiting, Budgets, Software Documentation, Contract Negotiation, New Business Development, Program Management, CRM, Strategy, Salesforce.com, Analysis, Retail, Performance Management, Coaching, Sales Process
Education
State University of New York at Stony Brook 1990 — 1993
Bachelors of Arts, Sociology & History
Dowling College
Katharine Gibbs School 1998 — 1999
Certificate, Business Administration & Computer Administration
Hauppauge High School 1983 — 1987
Elements Therapeutic Massage New Providence October 2011 - September 2014
Frontier Communications April 2010 - June 2011
Verizon November 2005 - December 2009
Verizon February 2003 - October 2005
Verizon Telecom July 2000 - January 2003
Morgan Stanley May 1998 - June 2000
New England Telephone 1994 - 1996
KPMG Main Hurdman 1984 - 1988
Skills
Revenue Assurance, Decision Support, Accounting, Capital Budgeting, Auditing, Financial Analysis, Cross-functional Team..., Leadership, Managerial Finance, Process Improvement, Sarbanes-Oxley Act, Telecommunications, Strategic Financial..., Corporate Finance, Management, Forecasting, Internal Controls, Mergers & Acquisitions, Financial Modeling, Finance, Integration, Due Diligence, Business Development, Project Planning, Pricing, Business Process..., Analysis, Internal Audit, Executive Management, Financial Planning
Education
Bentley University 1978 — 1982
Bachelors, Accounting
Winchester High School
Infomart Data Centers September 2014 - Present
Stream Data Centers August 2013 - September 2014
Rackspace Hosting 2011 - 2013
Ericsson 2008 - 2012
Ericsson April 2005 - 2008
Verizon Telecom 1998 - 2005
GTE/Verizon 1991 - 2004
Skills
Outsourcing, Leadership, Management, Sales Management, Business Development, Managed Services, Disaster Recovery, Data Center, IT Outsourcing, Wholesale Colocation, Cloud Computing, Wireless, Solution Selling, Strategy, SaaS, Telecommunications, Sales, Networking, Selling, Sales Operations, Professional Services, Account Management, Contract Negotiation, New Business Development, Strategic Partnerships, Salesforce.com, Vendor Management, Channel Partners, Team Leadership, Sales Process, Go-to-market Strategy, Managed Hosting, PaaS, VoIP, Network Operations, Team Management, IaaS, IT Solutions, Computer Network..., Cloud Applications, Contract Negotiations, Pipeline Development, Result Oriented, Talent Management, Revenue Forecasting, Winning Teams, Highly Effective Teams, Sales & Marketing..., Building High..., Revenue & Profit Growth
Education
Baylor University - Hankamer School of Business 2000 — 2002
MBA, Business
The University of Texas at Austin 1990 — 1994
BBA, Marketing & Finance
Cablevision July 2012 - Present
Cablevision August 2008 - July 2012
Verizon Telecom June 2006 - July 2008
Verizon Telecom October 1998 - May 2006
Skills
Team Management, Strategic Planning, Customer Satisfaction, Management, Customer Service, Team Building, Call Centers, Telecommunications, Team Leadership, Vendor Management, Time Management, Sales Operations, Training, Networking, Leadership, Process Improvement
Education
City University of New York
B.A., Psychology
University of Phoenix
Bachelor, Business Management/Marketing
Fidelity Investments / Fidelity Institutional Technologies / HRP June 2009 - Present
Fidelity Investments / HR Services, Merrimack, NH January 2008 - June 2009
Fidelity Investments / FESCo Systems January 2007 - June 2008
Fidelity Investments / FESCo Systems 2005 - 2007
Verizon Telecom 1997 - 2003
Bell Atlantic 1994 - 1997
Education
Coe College
History
JPMorgan Chase May 2012 - Present
Private Company June 2010 - August 2010
Forum/Verizon September 2008 - December 2009
VERIZON TELECOM January 1998 - January 2007
GTE - Branch Contact Center January 1997 - November 1998
Branch Contract Center January 1996 - January 1997
GTE January 1994 - January 1996
GTE January 1992 - January 1994
Skills
Call Center, Customer Satisfaction, Team Building, Workforce Management, Contact Centers, Call Center Development, Customer Experience, BPO, Telemarketing, Customer Retention, Telecommunications, Sales Operations, Call Centers, VoIP, Cross-functional Team..., Customer Service, Management, Quality Assurance, Sales Management, Human Resources, Coaching, Leadership, Process Improvement, Sales
Education
Ashland University 1995 — 1997
MBA, Business
Ashland University 1992 — 1994
Bachelor of Science, Business Administration
Verizon Telecom January 2007 - Present
Vons Grocery March 2004 - May 2005
Education
Technical Trade 2004 — 2005
Certificate, ElectricalTheory
Antelope Valley College 2001 — 2003
undeclared
Frontier Communications 2010 - Present
Verizon Telecom 2003 - 2010
Verizon Telecom 2000 - 2003
GTE 1991 - 2000
Contel 1984 - 1991
Contel 1979 - 1984
Skills
DSL, Fiber Optics, Telephony, Ethernet, Telecommunications, Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Earth, Switches, Program Management, T1, PowerPoint, Optical Fiber, Metro Ethernet, Telecommunications..., Unified Communications, System Deployment, Broadband, Integration, VoIP, Network Design
Education
City University of Seattle 1990 — 1995
BS, Telecommunications Management
Glendale Community College 1975 — 1978
AA, Graphic Design
Geek Squad November 2010 - Present
Care Advantage, Inc. August 2009 - October 2010
Verizon Telecom February 2009 - August 2009
WalMart March 2008 - January 2009
Forge Industrial Staffing January 2008 - March 2008
Education
ECPI University 2005 — 2007
AAS, Criminal Justice and Technology
The CORE Institute July 2015 - Present
Dartmouth-Hitchcock July 2010 - February 2015
Helzberg Diamonds October 2010 - July 2011
Ann Taylor Factory Store March 2010 - May 2010
FairPoint Communications July 2008 - August 2009
Verizon January 2006 - July 2008
Verizon New England January 2006 - May 2008
Verizon Telecom January 2005 - December 2005
Verizon Telecom April 1996 - December 2004
Skills
Training, Call Center, Telecommunications, Management, Coaching, Sales, Customer Experience, Team Leadership, Telephone Skills, Leadership, Project Management, Customer Service, Networking, Staff Development, Business Analysis, Business Development, Team Building, Call Centers
Education
Emmanuel College 2006 — 2009
Bachelor of Science, Business Administration
Emmanuel College
Bachelor of Science, Business Administration
Interface People, LP February 2007 - Present
Interface People, LP February 2005 - February 2007
Verizon Telecom June 1997 - January 2005
Quaker State 1997 - 1997
Skills
Access, Analysis, Business Analysis, Business Process, CRM, Call Center, Call Centers, Contract Negotiation, Cross-functional Team..., Customer Service, Databases, Forecasting, Human Resources, Integration, Leadership, Management, Operations Management, Procurement, Process Improvement, Programming, Project Management, Recruiting, Strategic Planning, Team Building, Team Leadership, Technical Support, Training, Troubleshooting, Vendor Management, Visio, Program Management
Education
LeTourneau University 2002 — 2004
MBA, Finance
Ambassador University 1991 — 1995
B.S, Business Administration
HR Certification class/ UDallas
Self employed July 2007 - Present
Hallmark HR February 2007 - December 2012
Verizon Telecom 2001 - 2007
GTE 1991 - 2001
Contel Telephone 1984 - 1991
North American Philips 1981 - 1984
Skills
Benefits Administration, Benefits Communication, Benefits Design, HIPAA, COBRA, Vendor Management, HR Consulting, ERISA, Vendor Relations, Benefits Strategy, Customer Service, Mergers, Process Improvement, Team Leadership, Newsletters, SLA, SOW, Unified Communications, Brochures, Benefits, Employee Benefits, FMLA, HR Policies, Labor Relations, Defined Benefit, Outsourcing, Human Resources, Mergers & Acquisitions, Deferred Compensation, Program Management, Organizational..., Succession Planning, Personnel Management, Recruiting, Leadership, Training, Management, Strategy
Education
The University of Texas at Austin 1967 — 1971
BBA, Personnel Administration and Industrial Relations
Eastern Michigan University
Finance
Verizon Telecom November 1996 - Present
Lockheed Martin, Shipboard & Ground Systems May 1991 - October 1996
Education
Adelphi University 1991 — 1995
M.B.A., Management
LIU Post 1976 — 1978
B.A., Economics
Verizon Wireless September 2008 - June 2009
MetroCast Communications September 2007 - September 2008
Verizon Telecom January 2005 - March 2007
Skills
Call Centers, Customer Experience, Sales, Sales Operations, Training, Customer Service, Troubleshooting, Sales Process, Team Leadership, Invoicing, Medical Billing, Receptionist Duties, Cash Handling, Message Taking
Education
Central Penn College 2000 — 2001
Did not graduate...no degree obtained, Criminal Justice
University of Phoenix
In Progress, Criminal Justice
Gulf Strategic Inc August 2013 - Present
Butcher & Baker May 2014 - Present
Universal Asset Management May 2014 - Present
True North Business Consulting January 2011 - Present
Micro Enterprise Training Assistance 2012 - Present
TJT Inc August 2011 - April 2013
St. Lukes Health System May 2010 - September 2011
Albertsons/Supervalu June 2005 - May 2010
Verizon Telecom June 2002 - June 2005
Skills
Regression Analysis, Executive Reporting, Forecasting, Strategic Planning, Cross-functional Team..., Mergers, Financial Analysis, Financial Modeling, Financial Reporting, Strategic Financial..., Budget, Sarbanes-Oxley Act, Accounting, Process Improvement, Internal Controls, Budgets, Business, Awesomeness, Creativity, Mergers & Acquisitions, Business Planning, Business Analysis, Leadership, Small Business, Strategy, Management, Sales, Start-ups, Management Consulting, Program Management, Managerial Finance, Executive Management, Payroll, General Ledger, Human Resources, Accounts Receivable, Income Statement, Business Process..., Account Reconciliation, Pricing, P&L Management, Customer Satisfaction, Cash Flow, Financial Forecasting, Capital Budgeting, Corporate Finance, Variance Analysis, Consulting, Entrepreneurship, Auditing
Education
California Lutheran University 2003 — 2005
MBA, Business Administration
University of California, Santa Barbara 1998 — 2002
B.A., Business Economics
J.P. Morgan 2011 - Present
J.P. Morgan June 2010 - August 2010
Verizon Telecom May 2009 - September 2009
Verizon Telecom May 2008 - August 2008
Skills
Strategy, Mergers & Acquisitions, Securities, Economics, Financial Modeling, Business Development
Education
Columbia University in the City of New York 2007 — 2011
B.A., Economics, Political Science
London School of Economics and Political Science 2009 — 2010
General Course - Study Abroad Program, International Relations
Zurich North America at Randstad Sourceright US July 2015 - Present
XO Communications at Randstad Sourceright US May 2012 - July 2015
Verizon Telecom January 2010 - July 2011
XO Communications September 2008 - April 2009
Verizon July 2005 - September 2008
Cable & Wireless, Inc. 1990 - 2001
Skills
Account Management, Coaching, Sales Management, Team Building, Solution Selling, Onboarding, Recruiting, Business Development, Situational Sales..., Peer Mentoring, Training, Direct Sales, Sales, Interviews, Call Centers, Marketing, Cold Calling, Negotiation, Telecommunications, New Business Development, Networking, Managed Services, Human Resources, Management, CRM, Selling, Time Management, Talent Acquisition, Sales Operations, Customer Retention, Vendor Management, Applicant Tracking..., Sales Process, Internet Recruiting, Contract Recruitment, Salesforce.com, Building Relationships, Professional Services, Executive Search, College Recruiting, Screening Resumes, Staffing Services, Temporary Placement, Employee Benefits
Education
Camden County College
SAP July 2010 - Present
Bentley University August 2008 - June 2010
Verizon Telecom June 2009 - August 2009
Nokia Siemens Networks February 2007 - June 2008
BPL Mobile November 2004 - December 2006
Skills
Telecommunications, Wireless, Business Development, Mobile Devices, Business Analysis, GSM, Go-to-market Strategy, Product Marketing, Business Strategy, Software Project..., Project Management, Team Management, Requirements Analysis, Solution Management, Product Management, Cross-functional Team...
Education
Bentley University 2008 — 2010
MBA, Operations and Technology
University of Mumbai 2000 — 2004
Bachelor of Engineering, Telecommunications
Hebrew SeniorLife October 2014 - Present
ImprovBoston June 2007 - Present
Verizon July 2011 - July 2012
ImprovBoston September 2009 - October 2011
ImprovBoston September 2010 - September 2011
Verizon February 2011 - July 2011
Verizon Telecom July 2009 - February 2011
Verizon Telecom July 2008 - July 2009
Verizon March 2007 - July 2008
Skills
Management, Training, Sales, Sales Operations, Selling, Telecommunications, Networking, Customer Service, Business Process, Social Media, Public Speaking, Event Planning, Facebook, Social Media Marketing, Editing, Account Management, Microsoft Office, Social Networking, CRM, Project Management, Fundraising, Microsoft Excel, Marketing Strategy, Salesforce.com, Leadership, Marketing
Education
Harvard University 2010 — 2010
Psychology
Bowdoin College 2002 — 2006
B.A, Art History/Visual Art major, Theater minor
Boston Latin Academy 1996 — 2002
H.S, General Education
Butler America August 2013 - Present
Main Communications October 2010 - April 2013
Verizon Telecom November 1992 - April 2010
Verizon Network Engineering November 2003 - October 2007
Verizon Logistics January 2001 - November 2003
GTE ERS 1991 - 2003
Verizon Logistics June 1990 - January 2001
Everex System November 1988 - June 1990
Skills
Switches, Technical Writing, Networking, Troubleshooting, Maintenance & Repair, Technical Support, Microsoft Office, Telecommunications, Consulting, Process Improvement, Wireless, Telephony, Project Management, Call Centers, Engineering, Fiber Optics, Program Management, Project Planning, Computer Network..., Analysis, PMP, Integration, Testing, Leadership, VoIP, Ethernet, Vendor Management, Network Design
Education
California State University-Northridge 1986 — 1988
Master of Science, Electrical and computer engineering
Beijing Telecommunication University
Bachelor of Science, Electronics Engineering
Verizon Telecom May 1988 - June 2010
Education
Simmons College - Simmons School of Management 2008 — 2008
certificate, Professional Women of Management
Bryant & Stratton College 1986 — 1987
Secretarial Law
Word of Life Bible Institute 1985 — 1986
certificate, Bible
Verizon Telecom March 1980 - April 2009
Education
Columbia University in the City of New York 1968 — 1972
BA, Science/Math
City of Dallas March 2007 - Present
Cash America September 2006 - March 2007
Countrywide - Bank Of America August 2005 - September 2006
Wyndham International July 2004 - September 2005
JC Penney February 2004 - September 2004
Verizon Telecom January 2003 - February 2004
Kean International January 2001 - January 2003
Beechwood Computing Limited January 1998 - January 2001
Skills
SDLC, Data Modeling, SOA, RUP, Data Warehousing, Agile Methodologies, Visio, OOAD, UML, ITIL, Java Enterprise Edition, TOGAF, Erwin, MS Project, CMMI, Integration, Software Project..., Requirements Analysis, Oracle, IT Strategy, Solution Architecture, Business Process, Scrum
Education
Annamalai University 1998 — 1999
MBA, Marketing Management
Anna University 1993 — 1997
B.E, Electronics and Communication Engineering
University of Madras
Verizon Telecom September 2010 - April 2014
Verizon Telecom January 2007 - August 2010
Verizon LiveSource July 2000 - January 2007
GTE / Verizon Telecom November 1995 - July 2000
Rancho Federal Credit Union August 1992 - September 1995
Skills
Multi Tasking, Reporting & Analysis, Records Management, Customer-focused Service, Proficient Typing Skills, Office Administration, Microsoft Excel, Microsoft OutLook, Microsoft Office, Travel Arrangements, Expense Reports, Data Entry, Administrative..., Telephone Skills, Invoicing, Outlook, Administrative...
Education
Slawson Occupational Center 2014 — 2015
ServSafe Certified, Culinary Arts/Chef Training
Long Beach City College 1986 — 1987
General Studies
Cerritos College 1982 — 1984
General Studies
Ambassador Christian High School, Downey, CA 1975 — 1979
Graduate, General Studies
Blind Dog Smith Records May 2014 - Present
Studio Nova Records October 2013 - Present
Verizon Telecom December 2002 - December 2005
Yellow Book April 2003 - January 2005
AT&T February 1988 - January 2000
New York Daily News September 1976 - October 1987
Skills
Mobile Advertising, Mobile Marketing, CPM, Lead Generation, Strategic Partnerships, Affiliate Marketing, Online Advertising, Media Buying, Search, Digital Marketing, PPC, Digital Media, SEM, Advertising Sales, Organic Search, Social Media Marketing, Online Marketing, Campaign Management, Social Networking, Product Marketing, CPL, Business Performance..., Advertising, Brand Awareness, Google Adwords, Google Analytics, Digital Strategy, Cold Calling, Facebook, Start-ups, Analytics, Web Marketing, B2B, Sales, New Media, Interactive Marketing, B2B Marketing, E-commerce, Management, Salesforce.com, Direct Marketing, SEO, Integrated Marketing, Conversion Optimization, Website Development, Web Analytics, Email Marketing, CRM, Display Advertising, Customer Acquisition
Education
Berklee College of Music 2012 — 2013
Music Theory Phd, Music Theory and Composition
Berkley College of Music 2011 — 2013
Bachelor of Professional Studies of Music Business, Music Theory and Composition, 4.0
Long Island University, C.W. Post Campus 1971 — 1972
Psycology
Athens State University 1969 — 1971
Psycology
Seaford High School 1965 — 1969
yes, general
WOW! Internet, Cable & Phone July 2015 - Present
Hewlett-Packard November 2013 - July 2015
Rhyming Planet Inc January 2008 - July 2015
Vista Life Sciences August 2012 - November 2013
Verizon Telecom April 2012 - August 2012
Verizon Small Business August 2010 - August 2011
Skills
SharePoint, Quality Assurance, Quality Center, Project Management, Project Planning, Requirements Analysis, Testing, Java, Product Management, SDLC, C#, Project Coordination, Project Delivery, Agile Project Management, Software Project..., BMC Remedy, Visio, User Acceptance Testing, PMBOK, MS Project, PMO, Business Analysis, Business Process..., Process Improvement, Microsoft Office, Management, Software Documentation, Integration, MS Office Suite, Adobe Creative Suite, HP Quality Center, Remedy, JavaScript, Training & Development, Project Implementation, Project Execution, Order Entry, Order Management, Agile Testing, Logistics Management, International Logistics, Visual Studio, Team Management, Business Requirements, Requirements Management, PDLC, Agile & Waterfall..., TFS, Business Process, IT Procurement
Education
University of Phoenix 2011 — 2012
Master of Management, Business Administration and Management
University of Phoenix 2009 — 2010
Bachelor of Science (BS) degree, Information Technology
Clarke University 2000 — 2002
Bachelor of Science (BS), Information Systems
ATCO Communication Services 2004 - Present
Adopt-A-Stream Foundation 1998 - Present
CenturyLink December 2003 - February 2004
Verizon Telecom April 1998 - November 2003
GTE 1995 - March 1998
GTE 1986 - 1995
GTE 1980 - 1985
Skills
Telecommunications, Telephony, Optical Fiber, Project Management, Fiber Optics, Testing, Wireless, VoIP, Contract Management, Ethernet, Telecommunications..., Quality Assurance, Engineering, Troubleshooting, Program Management, Outside Plant, Networking, Contract Negotiation, T1, Process Improvement, DSL, Management, Telecommunications..., Microsoft Office, Call Centers, Cabling, Operations Management, Change Management, Telecommunication..., Technical Recruiting, Quality Management, Project Portfolio..., Supervisory Skills, RFP, Management Consulting, Project Coordination, Cost Management, Master Scheduling, Market Development, Construction Supervision, Contractor Selection, Growing Revenue, Personnel Recruiting, Contract Negotiations, IP, Leadership, Social Networking, Environmental Science, Wildlife Conservation, Natural Resources
Education
Stevens Institute of Technology 2001 — 2003
Master of Science (MS), Telecommunications Management
Colorado State University
Bachelor of Science (BS), Natural Sciences
Edmonds Community College
Business Administration and Management, General
Everett Community College
Business Administration and Management, General
Shoreline High School
General Studies
Western Washington University
Biology/Chemistry, General
ExpressGrub.com March 2013 - Present
Verizon Telecom December 2008 - January 2011
Comcast 2006 - 2008
University Foundation February 2004 - August 2006
Skills
Sales, Team Building, Team Leadership, Customer Service, Training Delivery, Team Management, Cross-functional Team..., Problem Solving, Fundraising, Cold Calling, Business Consultant, Direct Sales, Sales Acquisition, Account Management, Customer Retention, Marketing Strategy, Online Advertising, Entrepreneurship, Start-ups, Restaurant Marketing, Small Business
Education
Northeastern University 2010 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Rutgers Business School 2006 — 2007
BS, Business Administration and Management, General
Bellevue University 2003 — 2004
Business Administration and Management, General
Camden County College
AS, Business Administration
University of Notre Dame
Post Graduate Certificate, Negotiations and Conflict Management, A+
CDR Fundraising Group October 2014 - Present
American Red Cross November 2012 - August 2014
SCA Direct December 2011 - June 2012
Fit 4 Life Medical Center February 2011 - November 2011
AARP July 2010 - January 2011
AARP July 2010 - January 2011
FINRA Corporate Communications June 2009 - October 2009
Verizon Communication January 2006 - December 2008
Verizon Telecom January 2006 - November 2008
MCI Consumer Markets November 1998 - January 2006
Skills
Direct Marketing, Direct Mail, Time Management, Marketing Communications, Project Planning, Customer Retention, Marketing, Creative Direction, Management, Fundraising, Program Management, Budgets, B2B, Nonprofits, Project Management, Marketing Strategy, New Business Development, Graphic Design, Leadership, Customer Service, Pre-press, Procurement, Telecommunications, Packaging, Strategic Planning, Non-profits, Sales Operations, Team Building, Databases, Email Marketing, Strategy, Social Networking, Advertising, Account Management
Education
School of Communications, American University, Washington D.C 1975 — 1979
Communication
American University
Communications
Ambassador Enterprises May 2012 - Present
Ambassador Enterprises July 2011 - May 2012
Stackhouse Products Inc October 2010 - November 2011
Verizon Telecom April 2010 - December 2010
AT&T Mobility 2007 - 2010
Skills
Coaching, Customer Relations, Team Building, Telecommunications, Sales Management, Customer Service, Negotiation, Teamwork, Multi-cultural..., Conflict Resolution, Marketing Communications, Management, Team Leadership, Project Management, Strategy, Leadership, Public Speaking
Education
Bowling Green State University 2015 — 2016
Master's Degree, Organization Development
Indiana Institute of Technology
Bachelor's degree, Business Administration, Management and Operations
Verizon Telecom November 2000 - Present
CVS Caremark Corporation September 1998 - June 2000
Interstate Brands Corporation February 1991 - May 1998
Skills
Call Centers, Telecommunications, Vendor Management, Customer Experience, Outsourcing, Process Improvement, Service Delivery, Team Leadership, Cross-functional Team..., Customer Satisfaction, Project Management, ITIL, Customer Retention, Workforce Management, Management, Managed Services, Call Center, Forecasting, Wireless, Account Management, Operations Management
Education
Colorado State University-Global Campus 2015 — 2017
Master of Business Administration (M.B.A.), Human Resource Management
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Human Resource Management, 3.80
Univision Communications Inc. June 2015 - Present
Univision Communications Inc. September 2014 - June 2015
Univision Communications Inc. June 2013 - September 2014
Univision Communications, Inc. August 2012 - June 2013
Verizon Communications Inc April 2011 - August 2012
Verizon March 2010 - May 2011
Verizon Telecom June 2009 - November 2009
The Charmer Sunbelt Group June 2008 - November 2008
Senator John Kerry February 2006 - May 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Strategic Financial..., Financial Reporting, OBIEE, Essbase, Hyperion HFM, HSF, Financial Analysis, Financial Modeling, Corporate Finance, Process Improvement, Forecasting, Variance Analysis, Finance, Leadership, Project Management, Management, Strategic Planning, Telecommunications, Financial Planning
Education
Boston College 2005 — 2009
Bachelor of Science, Marketing, Finance, and minor in International Studies within Management
HFA
HFA
UPS July 2013 - January 2014
Verizon Wireless July 2011 - January 2013
Pitney Bowes August 2010 - July 2011
Verizon Telecom September 2008 - September 2009
American Red Cross September 2007 - July 2008
Skills
Cisco Technologies, Networking, Network Administration, Troubleshooting, TCP/IP, Windows Server, Information Technology, Network Security, Technical Support, Microsoft Office, Computer Repair, Tablets, Packet Tracer, Unix, Linux, VPN, Firewalls, NAT, OSPF, EIGRP, IPv4, IPv6, Wireless Technologies, SAP, Microsoft SQL Server, HTML 5, PHP, Photoshop, C++ Language
Education
Avtech Technical Institute 2014 — 2014
Certifcation Preparation, CCNA/MSCA/PMP/CCNP, 3.8
New Jersey Institute of Technology 2005 — 2007
Bachelor of Science, Computer Technology
Bergen Community College 2001 — 2003
Associates, Applied Science; Network Administration
The Chubb Institute 1999 — 2000
Diploma, Computer Technical Support
Palisades Park
Palisades Park
Verizon June 2011 - Present
Verizon 2011 - Present
Verizon 2011 - 2013
Verizon Telecom December 2003 - May 2011
Skills
Telecommunications, Fiber Optics, Sales & Marketing, Splicing, Labor Relations, Coaching & Development, Team Leadership, Performance Improvement, Software Installation, T1, Networking, Team Building, Management, Fusion Splicing, Customer Satisfaction, Customer Retention, Telephony, VoIP, Ethernet, Sales, Program Management, Cross-functional Team..., Call Centers, Project Management, Sales Management, Product Marketing
Education
St. Joseph's University 2012 — 2014
Master's degree, Organizational Development & Leadership
Chestnut Hill College 2001 — 2004
Bachelor of Science (B.S.), Business/Corporate Communications
Verizon February 2014 - July 2015
Verizon Telecom December 2012 - February 2014
Verizon Telecom January 2008 - December 2012
Verizon - NY June 2004 - December 2007
Verizon - MD April 2004 - May 2004
Verizon - MD November 1994 - April 2004
West Lanham Hills VFD March 1994 - October 2003
United States Marine Corps July 1989 - October 2001
Skills
Portfolio Project..., Portfolio Management, Program Management, Customer Relations, Customer Satisfaction, Customer Service, Cross-functional Team..., Analysis, Business Analysis, Process Improvement, Operations Management, Supervisory Skills, Negotiation, Labor Relations, Problem Solving, Team Building, Telecommunications, Word, Excel, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Project Portfolio..., Product Management, Management, Leadership, Training, Project Management, Financial Analysis, Visio, Networking, T1, Forecasting, Business Process..., Business Development, Competitive Analysis, Project Planning, Strategy, CRM, Managed Services, Management Consulting, Data Analysis, Finance
Education
Norwich University 2010 — 2011
Master of Business Administration (M.B.A.), Finance
Villanova University 2011 — 2012
Master Certificate, Applied Project Management
State University of New York Empire State College 2006 — 2009
B.S., Business, Management and Economics
Anne Arundel Community College 2000 — 2004
Electronic Engineering
Verizon March 2015 - Present
Verizon January 2012 - February 2015
Verizon Telecom 2001 - 2011
Verizon 1988 - 2001
Skills
Strategic Planning, Process Improvement, Vendor Management, Cross-functional Team..., Management, Telecommunications, Computer Network..., Program Management, Business Analysis, Quality Assurance, Project Management, Call Centers, Operations Management, Product Management, Customer Experience, Outsourcing, Leadership, Strategy, Integration, Team Leadership, Information Technology, Business Process...
Education
Southern New Hampshire University 1991 — 1993
MBA, Finance
Dickinson College 1984 — 1988
BS, Math & Computer Science
New Canaan High School 1980 — 1984
Frontier Communications March 2010 - Present
Verizon Telecom January 2008 - April 2010
Verizon Telecom January 2004 - January 2008
Verizon Telecom January 2003 - January 2004
Verizon Telecom January 1999 - January 2003
Education
University of Miami - School of Business 1998 — 2001
MBA, Organizational Management
Arizona State University 1995 — 1998
BS, Justice Studies
Cuyahoga Community College 1992 — 1995
AS, Applied Business
Brunswick High School 1989 — 1993
CenturyLink 2012 - Present
Verizon Telecom December 2004 - March 2010
Cipher Systems, Annapolis, MD March 2003 - December 2004
Fuld & Company December 2000 - October 2002
Skills
Competitive Intelligence, Competitive Analysis, Qualitative Research, Market Analysis, Market Research, Segmentation, Pricing Analysis, Pricing Strategy, Business Analysis, Product Development, Business Case, Cross-functional Team..., Telecommunications, Enterprise Systems
Education
University of Maryland College Park 1995 — 1998
Masters, Management
Bryant University 1986 — 1989
Bachelor of Science, Business
Melody Matthews & Associates Real Estate Professionals November 2010 - Present
BNI Referral Professionals April 2011 - November 2011
Verizon Telecom September 2006 - March 2011
Country Boy's Lawn & Landscaping Service 2011 - 2011
Symantec July 2004 - July 2006
United States Marine Corps September 1998 - March 2005
Education
Saint Leo, Langley Air Force 2009 — 2011
Bachelors, Computer Information Systems
ECPI University 2003 — 2005
Associates, Network & Security Management
Verizon Telecom January 2010 - Present
ACS Healthcare Solutions August 2007 - December 2007
Motorola March 2006 - July 2007
Inertia Beverage Group April 2005 - February 2006
Education
Virginia Polytechnic Institute and State University 2003 — 2005
Master's, Computer Science
Bloomsburg University of Pennsylvania 1996 — 1998
Bachelor's, ITT
NorthStar Anesthesia, P.A. December 2014 - Present
Texas Regional Medical Center November 2010 - December 2014
Texas Regional Medical Center January 2014 - August 2014
Northside Baptist Church 2005 - 2009
Verizon Telecom March 1974 - March 2006
Skills
Excel, Strategic Planning, Word, Financial Analysis, Team Leadership, Accounting, Budgeting, Financial Planning, Microsoft Office, Administration, PowerPoint, Financial Reporting, Problem Solving, Accounts Payable, Forecasting, Financial Modeling, Financial Management, Analysis, Non-profits, Business Planning, Accounts Receivable, Business Analysis, General Ledger, Budgets, Microsoft Excel, Auditing, Process Improvement, Strategic Financial..., Managerial Finance, Tax, Project Planning, Nonprofits, Hyperion Enterprise, Variance Analysis
Education
Angelo State University 1975 — 1986
Masters, Accounting
Verizon Telecom 2007 - Present
MCI 2003 - 2007
MCI 1997 - 2003
MCI 1995 - 1997
MCI December 1991 - 1995
Skills
Project Management, Strategic Planning, Vendor Management, Telecommunications, Product Management, VoIP, Cross-functional Team..., Marketing, Product Development, Strategic Partnerships, Program Management, SaaS, Wireless, Management, Process Improvement, Strategy, Cloud Computing, Integration, Business Analysis
Education
Villanova University 2013 — 2014
Master's Certificate - Applied Project Managament
East Tennessee State University 1984 — 1988
Bachelor's Degree, Finance
Ericsson November 2013 - Present
Verizon Business December 2012 - November 2013
Verizon Business April 2010 - November 2012
Verizon Telecom May 2005 - March 2010
Verizon December 2000 - April 2005
Amdocs April 2000 - September 2000
Tata Steel May 1997 - March 2000
Wipro Fluid Power September 1995 - April 1997
Skills
Cross-functional Team..., Telecommunications, Cloud Computing, Management, Enterprise Software, Project Planning, Enterprise Architecture, Solution Architecture, IT Strategy, System deployment &..., Requirements Analysis, Vendor Management, Software Project..., IT Management, Information Technology..., Application Architecture, Workflow Applications, Process Improvement, Needs Analysis, Strategy, Software Development, Professional Services, SDLC, Integration, Leadership, Information Technology, Analysis
Education
The University of Texas at Austin - The Red McCombs School of Business 2007 — 2009
Master of Business Administration (M.B.A.)
Bangalore University 1991 — 1995
Bachelor Of Engineering, Mechanical
Verizon Telecom June 2005 - Present
Verizon 2006 - 2010
Verizon Data Services 2000 - 2008
Skills
Telecommunications
Education
Bangalore University 1992 — 1996
R. V. College of Engineering, Bangalore 1992 — 1996
BE, Telecommunications
MES College, Bangalore
PIMCO March 2011 - Present
Magellan GPS June 2010 - March 2011
Capital Group September 2008 - June 2010
First American Corp. November 2005 - September 2008
Argent Mortgage August 2005 - November 2005
RedSalsa Technologies August 2004 - November 2005
Verizon Telecom September 2004 - August 2005
Hewlett-Packard March 2004 - August 2004
Siemens Information Systems Ltd September 2003 - March 2004
Aquila Technolgies May 2000 - September 2003
Skills
Release Management, Configuration Management, Leadership, SDLC, Agile Methodologies, Unix, ClearCase, Databases, Disaster Recovery, ITIL, Integration, Java Enterprise Edition, Microsoft SQL Server, Oracle, Perl, Requirements Analysis, SOA, SQL, SharePoint, Shell Scripting, Software Development, Software Project..., Solaris, Solution Architecture, TFS, Unix Shell Scripting, Web Services, XML
Education
Bangalore University 1993 — 1998
Bachelor of Eng
Verizon Data Services 1999 - 2006
Verizon Telecom 1999 - 2006
Verizon 2004 - 2005
Verizon Communications 1999 - 2004
Skills
Vendor Management, Cloud Computing, Servers, Disaster Recovery, System Deployment, IP, Data Center, Program Management, SDLC, Telecommunications, ITIL, VoIP, PMO, Networking, Integration, Requirements Analysis, Business Analysis, Managed Services, IT Strategy, Cisco Technologies, Visio, Unix, Security
Education
Emmanuel College 1996 — 1998
Michelin August 2006 - Present
Verizon Telecom January 2005 - August 2006
AT&T June 2000 - January 2005
Skills
Process Improvement, Continuous Improvement, Electronics, Quality Management, Lean Manufacturing, Microsoft Office, Microsoft Excel, Microsoft Word, Engineering, Troubleshooting, Operations Management, Team Leadership, Manufacturing, Cross-functional Team..., Project Management, Automotive, Kaizen, Six Sigma, Root Cause Analysis, Negotiation
Education
City University of New York-College of Staten Island 2002 — 2006
Bachelor of Applied Science (BASc), Physics, Cum Laude
Stellar HR Solutions, LLC June 2006 - Present
Hudson Guild November 2010 - February 2012
Verizon Telecom July 2007 - August 2009
Youth Consultation Services January 2006 - January 2007
Time Warner Cable February 2000 - November 2005
Skills
Interviews, Talent Management, Payroll, Recruiting, Talent Acquisition, Screening, Legal Compliance, Employee Relations, Applicant Tracking..., Human Resources, Technical Recruiting, HRIS, Leadership, Personnel Management
Education
The New School 2000 — 2005
Masters, Human Resources Mgt
Adelphi University
BS, Communications and Marketing
Stratosphere Quality July 2012 - Present
Fifth Third Bank April 2011 - July 2012
Verizon Telecom November 2009 - August 2010
Verizon February 1998 - November 2008
ProSoft Corporation March 1996 - February 1998
Master Software Corporation August 1987 - July 1994
ELSC 1983 - 1987
Skills
Leadership, Customer Service, Technical Support, Customer Satisfaction, Call Centers, Training, Problem Solving
Education
Butler University 1978 — 1982
Bachelor of Science (B.S.), Business Administration and Management, General
Uva Gourmet Shoppe February 2013 - Present
Verizon Business April 2008 - August 2011
Verizon Telecom April 2008 - April 2011
TDNet January 2007 - March 2008
Skills
Software Documentation, Access, Change Management, Networking, Customer Service, Technical Support, Microsoft Excel, Troubleshooting, Team Leadership, Databases, Management
Education
City University of New York-College of Staten Island 1986 — 1992
B.S. Business Management, Marketing and Management
Sprint April 2015 - Present
Sprint Nextel November 2011 - March 2015
Clearwire August 2009 - September 2011
Verizon Telecom May 2008 - May 2009
Enhanced Wireless April 2007 - May 2008
Sprint Nextel March 2004 - April 2007
Skills
Cross-functional Team..., Telecommunications, Wireless, Sales Operations, Vendor Management, Mobile Devices, Direct Sales, Forecasting, Leadership, Salesforce.com, Team Leadership, Managed Services, Account Management, Call Centers, Management, Team Building, Retail, Budgets, Product Management, Sales, Customer Retention, Program Management, Strategic Partnerships, Strategy, Process Improvement, Business Development, Sales Management, Solution Selling
Education
De La Salle University 2001 — 2003
Masters, Finance - Candidate
Ateneo de Manila University 1986 — 1990
Bachelor, Management Economics
Verizon Telecom April 2009 - Present
JPMorgan Chase Bank May 2006 - November 2008
Coastal Funding Group February 2005 - May 2006
Homestead Lending Corporation 2000 - 2005
Skills
Account Management, Sales, Marketing, Telecommunications, Sales Operations, Finance, Time Management, Loans, Project Management, Analysis, Selling, Team Building, Mortgage Lending, Management, Strategic Planning, Sales Management
Education
University of South Florida 1997 — 1999
Bachelors, Finance
Eastern Florida State College 1995 — 1996
Associates of Arts, Business
James J. Peters VA Medical Center August 2013 - August 2014
New York University January 2013 - May 2013
West Side Campaign Against Hunger 2012 - 2013
NYU Langone Medical Center August 2012 - November 2012
Verizon Telecom 2009 - 2011
Verizon Business 2006 - 2009
Bell Atlantic/Verizon January 1997 - January 2006
AFTRA Health and Retirement Funds January 1995 - January 1997
King World Productions January 1992 - January 1995
Education
NYU Steinhardt School
Master of Science (MS), Clinical Nutrition
Barnard College 1988 — 1992
Bachelor of Arts (B.A.), Art History, Cum Laude
Verizon July 1989 - Present
Verizon Telecom 1989 - Present
Skills
Vendor Management, Telecommunications, Account Management, Business Analysis, Customer Service, Management, Call Centers, Product Management, Solution Selling, Integration, VoIP, Data Center, Cloud Computing, Cross-functional Team..., Managed Services, Program Management
Education
Tarleton State University 1985 — 1989
Bachelor of Business Administration (B.B.A.), Computer Science
Angelo State University 1985 — 1986
MedRisk, Inc. February 2011 - Present
TruePosition 2006 - December 2010
Eclipsys 2003 - 2006
Verizon Telecom 1999 - 2002
Skills
Project Management, ClearCase, Software Project..., Agile Project Management, Scrum, Waterfall, SDLC, Agile Methodologies, Requirements Analysis, MS Project, SharePoint, Visio, Salesforce.com, CMMI, Release Management, Software Configuration..., Quality Center, ClearQuest, Build Forge, Unix, Subversion, VSS, UCM, Integration, PMO, Software Quality..., PMP, User Acceptance Testing, Change Management, Testing, Requirements Gathering, Software Development, Software Documentation
Education
Pennsylvania State University-Great Valley Graduate Center
PM Certification
Drexel University 2000 — 2001
MIS
Temple University - Fox School of Business and Management
BBA, CIS Business
Kyiv National Taras Shevchenko University
BS, Applied Math and Algorithms, Computer Science
Bartech Group March 2015 - Present
Keller Williams Real Estate December 2012 - March 2015
Frontier Communications June 2010 - May 2011
APB Consulting 2010 - 2010
Verizon Telecom October 2004 - July 2009
Time Warner Cable January 2003 - October 2004
Charter Communications 2001 - 2002
Time Warner Cable 1995 - 2001
Cox Communications 1978 - 1995
Times Mirror Cable 1978 - 1995
Skills
Broadband, Telecommunications, Fiber Optics, VoIP, Telephony, Computer Network..., Optical Fiber, Wireless, IP, IPTV, Ethernet, Network Design, ATM networks, Call Center, DSL, Cabling, VOD, T1, MPLS, SDH, Troubleshooting, Sales Engineering, Cisco Technologies, RF, DWDM, Switches, Customer Retention, Integration, Direct Sales, Network Architecture, Managed Services, Data Center, Wireless Networking, Training, Provisioning, Routers, SIP, Strategic Partnerships, Routing, LAN-WAN, WAN, Network Engineering, TCP/IP, Networking, Product Management, Technical Support, Vendor Management, Call Centers, Customer Experience, Cellular Communications
Education
Christian Brothers University
Indiana University Bloomington
Purdue University
Verizon Area ManagerVerizonApril 2015 - Present
Verizon Telecom 1995 - Present
Skills
Telecommunications, Program Management, Business Analysis, Cross-functional Team..., Management, Vendor Management, Direct Sales, Integration, IP, VoIP, Call Centers, Requirements Analysis, Team Leadership, Contract Negotiation, Product Management, Project Management, Project Planning, Product Development, Metrics Reporting, Process Improvement, Cloud Computing, Testing
Education
Binghamton University 1988 — 1995
BA, Physics
AXA US January 2012 - Present
AXA Equitable September 2009 - December 2011
AXA Equitable May 2001 - September 2010
Verizon Telecom 1979 - 2001
Verizon Telecom 1979 - 2001
Skills
Team Leadership, Team Building, Solution Architecture, Service Delivery, Process Improvement, Risk Management, Integration, Resource Management, SDLC, IT Management, Vendor Management, Project Portfolio..., Analysis, Program Management, Software Project..., IT Strategy, Project Management, Relationship Management, Systems Analysis, Business Process..., Outsourcing, Requirements Analysis, Business Analysis, Management, Project Delivery, PMO, Six Sigma, Enterprise Architecture, Operations Management, Strategic Planning, Disaster Recovery, Leadership, Change Management, Strategy, CMMI, Requirements Gathering, Project Planning, Visio, Governance, Quality Assurance, PMP, Business Process, MS Project, Cross-functional Team..., Financial Services, Business Intelligence, CRM, Business Requirements, Insurance, ITIL
Education
City University of New York-Baruch College
MBA
City University of New York-Baruch College
BBA
Nexius July 2010 - November 2010
Verizon Telecom August 2009 - June 2010
Verizon January 2007 - July 2009
Ericsson December 2004 - December 2006
Tata Consultancy Services Asia Pacific Pte. Ltd. June 1999 - December 2006
Nortel Networks July 2003 - November 2004
Lucent September 2001 - June 2003
Opuswave Networks August 1999 - August 2001
Skills
Unix, Agile Methodologies, Requirements Analysis, TCP/IP, Web Services, C, PL/SQL, Telecommunications, Software Project..., Oracle, SOA, Linux, SDLC, Perl, Software Development, Unix Shell Scripting, Shell Scripting, Integration, XML, Microsoft SQL Server, Software Design, ClearCase
Education
Indian Institute of Technology, Kharagpur 1997 — 1999
M.Tech, ECE
Acharya Nagarjuna University 1993 — 1997
B.Tech, ECE
DELL January 2014 - Present
Fishnet Security September 2011 - January 2014
Check Point Software Technologies, INC. February 2007 - September 2011
Checkpoint Technologies February 2007 - September 2011
Verizon May 2005 - June 2007
Verizon April 2000 - May 2005
Verizon Telecom 2000 - 2005
US Army 1986 - 1989
US Army 1986 - 1989
Skills
Analysis, Call Centers, Checkpoint, Computer Security, DLP, Data Center, Encryption, Firewalls, IPS, Information Security, Integration, Leadership, Management, Network Security, Networking, Product Management, Routers, Security, Switches, TCP/IP, Technical Support, Testing, Training, Troubleshooting, VMware, VPN, Virtualization, Vulnerability Assessment, Vulnerability Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2002 — 2004
Master, Business Administration
California State University-Northridge 1994 — 2000
BS, Computer Math and Statistics
Cypress Elementary, Sequoia, Newbury Park High School
Lourdes December 2010 - Present
Verizon December 2007 - November 2008
Verizon Telecom 1990 - 2008
Verizon June 2005 - October 2007
Skills
Customer Service, Coaching, Network Operations, Call Center, DSL, Telecommunications, Network Engineering, VoIP
Education
Cornell University 2002 — 2002
Certificate, Labor Relations
Stevens Institute of Technology 1999 — 2001
M.S., Management
Fordham University 1990 — 1994
B.S., Computer Science
Verizon Communication February 2009 - Present
Verizon Telecom 2005 - February 2009
Education
California Lutheran University 1991 — 1993
MBA, International Business
California State University-Dominguez Hills 1980 — 1984
B.S, Business Administration
Verizon Telecom May 2008 - Present
Starbucks Coffee Company May 2005 - March 2009
Education
City University of New York-Brooklyn College 2007 — 2009
BMF, Business Management And Finance
Borough of Manhattan Community College 2000 — 2002
Computer Programming
Bishop"s High School
Traffic Control Services January 2012 - Present
Verizon Telecom March 2005 - October 2010
Skills
Leadership, Budgets, Management, Project Management, Project Planning, Telecommunications, Customer Satisfaction, Time Management, Program Management, Change Management, Customer Service, Strategic Planning, Contract Negotiation, Networking, Risk Management, Sales, New Business Development
Education
Cabrini College 2005 — 2012
Masters of Science in Organizational Leadership, Management
West Chester University of Pennsylvania 1996 — 2000
BS, Management
Comcast Cable May 2014 - Present
Tata Consultancy Services June 2008 - Present
Verizon Data Services 2010 - January 2013
Verizon Telecom 2008 - January 2013
ATS TransLogic Systems Private Limited April 2005 - May 2008
Education
SVKP & Dr. K.S. Raju Arts & Science College 2001 — 2004
M.C.A, M.C.A.
Andhra University 1998 — 2001
B. Sc., Maths, Physics, Chemistry
Verizon 1980 - July 2009
Verizon Telecom 1980 - 2009
Education
Emmanuel College 2000 — 2009
Master, Business, Management
Verizon July 2012 - Present
Verizon Telecom 2009 - 2010
Infosys 2005 - 2010
Skills
Weblogic, Oracle, Struts, PL/SQL, Unix, Java Enterprise Edition, Java, Spring, JSP, Web Services, Requirements Analysis, SDLC, Unix Shell Scripting, Core Java, WebLogic, SOA
Education
Anna University 2001 — 2005
Bachelor of Engineering (BE), Electronics and communications Engineering
Vel tech Engineering college 2001 — 2005
BE, ECE
The University of Dallas
NYS Dept of Motor Vehicles January 2014 - Present
Verizon December 2009 - Present
Verizon Telecom February 1999 - December 2009
Bell Atlantic April 1984 - February 1999
NYNEX September 1981 - April 1984
New York Telephone October 1979 - September 1981
Skills
Customer Service, Data Entry, Debt Collection, ACD, Call Center, Troubleshooting, System Administration, Call Centers, VoIP, Outlook, Technical Support, Telephony, Administration, Customer Satisfaction, Access, Lotus Notes, Supervisory Skills, Cabling, Management, Telecommunications, Software Documentation, Business Analysis, LAN-WAN, T1, WAN, Testing, Budgets, Invoicing, Ethernet, Telephone Skills, DSL, Customer Experience, Vendor Management, Visio, Editing, Microsoft Word, Computer Hardware, MPLS, Microsoft Office, Microsoft Excel
Education
DeVry University 2012 — 2015
Pursuing a Bachelor's Degree, CIS
Norman Thomas High School 1976 — 1979
H.S. diploma, Secretarial Studies
Verizon Telecom July 2008 - July 2009
Consumer Bundles December 2006 - July 2008
Verizon January 2004 - December 2006
GTE October 2000 - January 2004
Bundles Services November 1996 - October 2000
GTE March 1993 - November 1996
GTE March 1990 - March 1993
Skills
Product Management, Pricing, Competitive Analysis, Process Improvement, Program Management, Telecommunications, Strategic Planning, Team Building, Budgeting, Call Center, Product Development, Sales Support, Problem Solving, Quality Assurance, Business Analysis, Forecasting, Microsoft Office, Billing, Customer Satisfaction, Account Management, New Business Development, Excel, Word, Planning, Cross-functional Team..., Product Launch, Analysis, Budgets, Call Centers, Invoicing, Leadership, Management, Project Management, Project Planning, Sales Operations, Strategy
Education
Angelo State University
BBA, Bachelor, Business Administration
Verizon May 2010 - Present
Verizon Telecom October 2008 - August 2011
Verizon Telecom March 2007 - May 2009
Verizon Telecom March 2005 - May 2007
Verizon Telecom March 2003 - March 2005
Verizon Telecom January 2001 - March 2003
NKS March 1999 - January 2001
Skills
Vendor Management
Education
California Lutheran University 2007 — 2013
MBA
Tarleton State University 1996 — 1998
MS, Managing Information Systems
Coe College 1987 — 1991
BA, Psychology
MOT Charter School - State of Delaware August 2014 - Present
FuturTech Consulting, LLC August 2010 - August 2014
Verizon Telecom December 2006 - August 2010
Comcast Cable 2004 - 2006
Skills
Troubleshooting, Telecommunications, Cabling, TCP/IP, Telephony, IP, Call Centers, Technical Support, Routers, Wireless, Computer Hardware, Software Installation, Dell KACE, Windows Server, Group Policy, System Administration, Backup & Restore, Desktop Deployment, Software Deployment, Patch Management, Active Directory
Education
Briarcliffe College 2000 — 2001
ABM Industries May 2014 - Present
Port Authority of NY & NJ June 2010 - May 2014
Port Authority of NY & NJ June 2010 - January 2011
Verizon Telecom November 2003 - July 2009
Verizon Telecom March 2000 - November 2003
Verizon April 1997 - March 2000
Verizon April 1993 - April 1997
Skills
Problem Solving, Public Speaking, Workers Compensation, Compliance, Policy, Project Management, Benefits Administration, Employee Benefits, Leadership, Management, Organizational..., Process Improvement, Performance Management, Risk Management, Strategic Planning, Team Building, Training, Workers' Compensation...
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2009
Masters in Human Resource Management, Human Resources
Drexel University 2001 — 2006
Bachelor of Science, Communications
Performance Indoor Training (PIT) December 2014 - Present
McKinney ISD September 2010 - Present
FC Dallas of Major League Soccer July 2008 - Present
Bennett Dibia & Associates June 2005 - July 2009
Verizon Telecom May 1991 - May 2005
USISL/USL July 1995 - December 2004
Skills
Competitive Analysis, Sarbanes-Oxley, Coaching, Team Leadership, Strategic Planning, Team Building, Project Management, Management, Budgets, Business Development, Project Planning, Team Management, Public Speaking, Analysis, Sales, Marketing, Sports, Business Analysis, Marketing Strategy, Microsoft Office, Leadership, Public Relations, Soccer
Education
Columbia Engineering 1990 — 1995
BS, Electrical Engineering
Verizon Telecom April 2000 - December 2007
Education
Bloomfield College 1990 — 1997
BS, Business Administration
CGI Federal April 2013 - Present
DMV Virginia August 2011 - April 2013
Freddie Mac December 2010 - August 2011
Verizon Telecom January 2010 - December 2010
Education
Stevens Institute of Technology 2007 — 2009
Atal Bihari Vajpayee-IIITM 2004 — 2006
M.Tech. IT, Information Technology
RagingWire Data Centers April 2011 - Present
Verizon Telecom 2007 - 2011
Skills
Security Audits, Security Operations, Security Management, CCTV, Risk Assessment, Security, Physical Security, Data Center
Education
California State University-Sacramento 2002 — 2006
B.S, Government I.R
Verizon Wireless April 2015 - Present
Verizon July 2012 - April 2015
Verizon Telecom March 2008 - July 2012
Verizon May 2007 - March 2008
Cablevision December 2005 - May 2007
Skills
VoIP, LAN-WAN, Routers, Cisco Technologies, TCP/IP, Network Administration, WAN, Network Design, Data Center, Content Distribution..., Servers, Network Engineering, Splunk, Network Operations, Linux, Windows Server, Digital Media, Troubleshooting, Telecommunications, Vendor Management, Fiber Optics, System Administration, Software Installation, Technical Support, VMware, SIP, Network Security, VOD, Switches, Live Streaming, Adaptive Streaming, Content Delivery, Aspera
Education
Drexel University
Computer Technology and Security
Brookdale Community College 2003 — 2005
AAS, Network Administration
Huawei Technologies July 2010 - Present
Verizon Telecom December 2009 - April 2010
Nortel Networks September 2007 - December 2009
Nortel Networks April 2004 - August 2007
Nortel Networks April 2000 - March 2004
Nortel Networks August 1997 - March 2000
NASA Lewis Research Center Grant January 1996 - July 1997
AT&T Network and Computing Services June 1996 - August 1996
Skills
Telecommunications, CDMA, Team Management, Team Leadership, Contract Management, Product Management, Managed Services, Channel Partners, Business Development, GSM, Service Delivery, Pre-sales, Cross-functional Team..., Product Development, Enterprise Software, Contract Negotiation, IT Service Management, LTE Deployment
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1995 — 1997
Master of Science, Computer Science
Collin County Community College
Certification, Project Management Certification
Project Management Institute (PMI)
Project Management Professional (PMP)
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Science, Mathematics
IntraCity Builders Corp March 2015 - Present
Golub Corporation, Owner/Operator of Price Chopper Supermarkets 1999 - Present
Prudential Financial March 2013 - March 2015
Citigroup November 2010 - May 2012
Verizon Telecom 2009 - 2010
Verizon 2004 - 2009
Verizon 2000 - 2004
Verizon Communications 1986 - 2000
United States Air Force 1982 - 1985
Skills
Leadership, Organizational..., Organizational..., Organizational Design, Real Estate Operations, Facilities Management, Organizational Change, Budget Management, Capital Budgeting, Business Strategy, Business Planning, Cost Reduction..., Customer Service, Supplier Negotiations, Union Negotiations, Sales Management, Sales Operations, Operations Management, Program Management, Negotiation, Strategic Planning, Team Leadership, Project Management, Budgets, Real Estate, Change Management, Management, Cross-functional Team..., Contract Negotiation, Talent Management, Vendor Management, Human Resources, Strategy, Process Improvement, Talent Acquisition, Telecommunications, Team Building, Outsourcing, Due Diligence, Executive Management, Supplier Negotiation, Project Planning, Sales, Management Consulting, Customer Satisfaction, Account Management, Asset Managment, Analysis, Contract Management, Business Development
Education
City University of New York-Baruch College - Zicklin School of Business 1992 — 1994
MBA Master of Business Administration, Business
Syracuse University 1977 — 1982
BS Bachelor of Science, Industrial Engineering & Operations Research
Verizon Telecom March 1995 - Present
Education
California State University-Long Beach 1990 — 1996
BA, Consumer Affairs
Southern New Hampshire University January 2013 - Present
Comcast Cable July 2011 - July 2012
Comcast Cable June 2011 - July 2011
Comcast Cable November 2010 - June 2011
Verizon Business December 2007 - December 2009
Verizon Telecom December 2005 - December 2007
Skills
VoIP, Telephony, Telecommunications, Managed Services, Ethernet, DSL, Unified Communications, Solution Selling, Telecommunications..., Call Center, T1, MPLS, Frame Relay, Troubleshooting, Program Management, Sales Operations, IP, Customer Service, Call Centers, Training, Customer Experience, Leadership, Team Building
Education
Southern New Hampshire University 2013 — 2015
Bachelor of Science (BS), Operations and Project Management
Everett Community College 2014 — 2014
Career Step (AHDI accredited online training), Certification, Medical Transcription Editor
Edmonds Community College 2012 — 2012
Certificate, Aerospace Manufacturing Assembly Mechanic
Edmonds Community College 2012 — 2012
Certificate, Washington Aerospace Training and Research Center Aerospace Quality Assurance
Everett Community College
Associate of Arts and Sciences (A.A.S.), Option II
Health Care Service Corporation (Dearborn National) July 2014 - Present
Capital One March 2011 - January 2014
Verizon Telecom September 1997 - November 2009
Jansen International October 1994 - September 1997
Taylor Publishing Company February 1992 - October 1994
The Santa Cruz Operation January 1990 - January 1992
Skills
Customer Service, Outlook, Management, Project Planning, Human Resources, Spreadsheets, Business Analysis, Team Leadership, Time Management, Account Management, Sales, Internal Audit, Salesforce.com, Banking, Loans, Visio, PowerPoint, Wireless, Vendor Management, Training, System Administration, Event Planning, Telecommunications, Administrative..., Payroll, Access, PeopleSoft, Troubleshooting, Business Process, Leadership, Process Improvement, Cross-functional Team..., Budgets, Microsoft Word, Teamwork, Microsoft Excel, Selling, Microsoft Office, Risk Management, Accounting, Financial Services, Team Building, Program Management, Strategic Planning, Databases, Project Management, Problem Solving, Lotus Notes, Invoicing, Sales Management
Education
Paris Junior College
Pre-Pharmacy
Delta State University
Commercial Art / Pre-Pharmacy
Cleveland High School
Diploma, General Studies
Verizon Telecom April 1987 - December 2009
Education
City University of New York-Hunter College
BA, Mathematics
Susan G. Komen for the Cure April 2011 - Present
Verizon Business May 2010 - April 2011
Verizon Telecom October 2009 - January 2010
Common Knowledge 2008 - 2009
Dexterity Business Analysts 2004 - 2007
Skills
SDLC, Oracle, Microsoft SQL Server, SQL, Requirements Gathering, Requirements Analysis, ASP.NET, AJAX, C# 2.0/3.5, VB.NET, WCF Services, .NET, ADO.NET, Web Development, Web Service Development, Salesforce.com, Convio, IT Strategy, Agile Methodologies, Web Applications, Databases, SharePoint, Integration, T-SQL, SOA, Enterprise Architecture, Visual Basic, Software Documentation, C#
Education
Bharathidasan University 2001 — 2004
MCA, Computers
DGVC 1997 — 2000
BSC, Biochem
Verizon Telecom April 2005 - January 2010
CompUSA December 2000 - December 2001
Best Buy April 1998 - September 2000
Wise Technology August 1997 - March 1998
Sel-Tronics February 1997 - April 1997
Education
DeVry University 2009 — 2014
Bachelor of Science, Networking & Communications Management
Verizon Telecom November 1996 - December 2008
Verizon January 2001 - January 2008
Verizon January 1996 - January 2008
Verizon January 1996 - January 2000
Mentor Inc January 1995 - January 1996
Blue Cross Blue Shield January 1993 - January 1995
Education
Bunker Hill Community College 1995 — 1999
Associates, International Business
Bunker Hill Community College 1993 — 1999
Associate of Science, International Business
AMERICAN BUSINESS ACADEMY
Associate of Science, Bilingual Secretary
NORTHEASTERN UNIVERSITY
Bachelor of Science, Business Management
Texas Appleseed July 2011 - Present
CASA/Williamson County/The Blood &Tissue Center of Central Texas/Celebration Church February 2010 - July 2011
Verizon Telecom October 2006 - December 2009
Verizon Telecom February 2004 - October 2006
Verizon Telecom May 2000 - February 2004
Verizon Telecom December 1988 - May 2000
Skills
Analysis, Telecommunications, Leadership, Process Improvement, Project Planning, Management, Start-ups, Budgets, Sales, Project Management, Team Building, Team Leadership, Marketing, Training
Education
Austin Community College 2011 — 2011
QuickBooks
University of Phoenix 2002 — 2006
Verizon July 2010 - Present
Verizon December 2007 - Present
Verizon December 2007 - May 2010
Verizon Telecom August 1999 - December 2007
Disneyland June 1988 - August 2004
Skills
Telecommunications, Troubleshooting, Process Improvement, Fiber Optics, Team Leadership, Wireless, Program Management, Call Centers, Project Management, Cross-functional Team..., Project Planning, Software Documentation, Leadership, Customer Service, Team Building
Education
Cypress College
A.S., Automotive Technology
Amway April 2012 - Present
Frontier Communications June 2010 - March 2012
Verizon Telecom October 2006 - June 2010
Skills
SQL, XML, Oracle, Web Services
Education
Bradley University 2004 — 2005
Master's, Computer Science
Madras University 1998 — 2003
Bachelor's, Electronics and Telecommunications
St of WI OCI March 2015 - Present
ST of WI OCI September 2013 - March 2015
State of WI July 2011 - September 2013
Southwest Family Care Alliance January 2011 - July 2011
Verizon Telecom July 1977 - June 2010
Skills
Employee Relations, Benefits Administration, PeopleSoft, Onboarding, Human Resources, Administrative..., New Hire Orientations, Applicant Tracking..., FMLA, HR Policies, Performance Management, Employee Engagement, ADP Payroll, Office Management, Job Descriptions, Personnel Management, Labor Relations, Temporary Placement, Resume Writing, Payroll, Training
Education
Cardinal Stritch University 2003 — 2007
BSM, Management and Human Resouces
Verizon Telecom Second Vice PresidentDance Teachers Clubof Boston2015 - Present
Michelle Goodwin's School of Dance 2013 - Present
Dance Teachers Club of Boston September 2011 - September 2013
Dance Teachers Club of Boston 1990 - 2011
Education
Becker College
Southern New Hampshire University
Tiburon Lockers Inc. October 2010 - July 2015
Tiburon Lockers Inc. October 2010 - July 2015
Verizon Telecom December 2005 - March 2010
Verizon Telecom February 2004 - December 2005
Verizon Telecom June 2000 - February 2004
Verizon Telecom October 1997 - June 2000
Skills
Network Engineering, SDH, Networking, Project Planning, Management, Leadership, Optical Fiber, Engineering, Software Installation, Provisioning, Construction, Sales, Time Management, Telecommunications, T1, IP
Education
Dundalk Community College 1997 — 1997
Electrical Concepts
Essex Community College 1995 — 1996
General
iconective August 2015 - Present
TSRI, Inc. a Wicresoft® Company September 2014 - November 2014
STS Consulting June 2013 - December 2013
STS Consulting February 2012 - December 2012
NCS Technologies July 2010 - February 2012
Verizon Telecom August 2000 - December 2009
Skills
SDLC, Management, Telecommunications, Team Leadership, Project Management, Integration, Quality Assurance, SQL, Requirements Gathering, Requirements Analysis, Software Documentation, Testing, Technical Writing, Software Project..., Process Improvement, Cross-functional Team..., Analysis, Program Management, Business Analysis, Call Centers, Business Requirements, Product Management, Customer Service, Vendor Management, Customer Satisfaction, VoIP, Access, PMP, Visio
Education
City University of New York-Hunter College
BA, Communications
Verizon Telecom November 2008 - Present
Skills
Telecommunications, Managed Services, Vendor Management, Sales Management, Business Development, Management, Product Management, Cross-functional Team..., Forecasting, Team Leadership
Education
Bryant University 1993 — 1997
MBA, Finance
Bentley University 1986 — 1989
BS, Economics/Finance
ECC Technologies December 2012 - Present
Tetra Tech July 2012 - November 2012
Centurum Info Tech March 2011 - August 2012
Atlantic ComTech September 2010 - March 2011
Verizon Telecom June 1999 - April 2010
Information Technology Solutions June 1998 - June 1999
U.S. Marine Corps August 1978 - August 1998
Skills
Fiber Optics, Troubleshooting, Switches, Telecommunications, Ethernet, Networking, Security, Project Management, Routing, Optical Fiber, VoIP, Network Design, DSL, Wireless, Telephony, Leadership, IP
Education
Rochester Institute of Technology 2007 — 2008
Telecommunications
College of the Desert 1985 — 1998
A.A, General Studies
Pearson Education March 2009 - Present
Verizon Telecom October 2005 - June 2009
Skills
Leadership, Newsletters, Training, Editing, Technical Support
Education
Chicago State University 1990 — 1998
BA, Communications
Jet City Communications July 2008 - Present
Verizon Telecom June 1998 - May 2008
Cantrell International 1997 - 1998
Brown & Williamson Tobacco 1992 - 1996
Skills
Technical Copywriting, Online Copy, Online Content Creation, Digital Copywriting, Marketing Copy, Print Ads, Digital Strategy, Interactive Marketing, Data Analytics, Cloud Computing, Enterprise Software, Intellectual Property
Education
Colgate University
Bachelor of Arts (BA)
Texas Christian University
MBA
Verizon Telecom January 1997 - Present
Monterey Mills January 1991 - November 1995
Education
ECPI University 2009 — 2011
bachelor, business management
uw rock county
Accounting and Business/Management
Verizon Telecom November 2000 - October 2010
Hollywood Video August 1998 - January 2000
Education
Cape Cod Community College 1998 — 1999
Accounting
Verizon Wireless May 2015 - Present
Verizon January 2014 - Present
Verizon Telecom July 2008 - December 2013
Verizon Telecom July 2001 - July 2008
Primix July 1999 - July 2001
Skills
Telecommunications, IPTV, Set Top Box, Digital TV, Mobile Devices, Unix, Cloud Computing, Architecture, Middleware, Integration, Agile Methodologies, Software Development, Vendor Management, Software Project..., Program Management
Education
Boston University 2002 — 2005
MS, Telecommunications, Security
Midwestern State University 1997 — 1999
MS, Computer Science
University of Madras 1991 — 1995
BE, Mechanical Engineering
Verizon February 2015 - Present
Verizon February 2011 - February 2015
Verizon June 2010 - February 2011
Verizon Telecom March 2007 - June 2010
Verizon January 2006 - March 2007
Verizon February 2003 - January 2006
Skills
Profit/Loss..., Team Leadership, Cross-functional Team..., Telecommunications, Program Management, Vendor Management, Product Management, Product Launch, Operations Management
Education
College of the Holy Cross 1983 — 1987
Bachelor's degree, Economics
Suffolk University 1990 — 1992
Master of Business Administration (M.B.A.), Finance, General
Verizon Telecom September 1990 - Present
Skills
Troubleshooting, Telecommunications, VoIP, Telephony, Call Centers, Cabling, Technical Support, Switches, IP, Routers, Wireless, Software Installation, Cisco Technologies, Computer Hardware, T1, LAN-WAN, Computer Network..., Ethernet, TCP/IP, Fiber Optics
Education
New York University 2009 — 2013
Bachelor's degree, Real Estate
Colorado Technical University 2007 — 2009
Associate's degree, Business Administration
Aetna May 2012 - Present
Capital One Bank January 2011 - February 2012
SitelWork at Home2011 November 2010 - March 2011
Prostaff- Direct Energy 2010 - 2010
T-Mobile 2008 - 2010
Verizon Telecom 2005 - 2008
Verizon 2005 - 2008
Skills
Keyboard Skills, 10 Key, Sales, Customer Service, Microsoft Word, Microsoft Excel, Lotus 123, Outlook Express, PowerPoint
Education
Capella University
eBay Enterprise December 2014 - Present
Empirix March 2014 - Present
Verizon Business April 2004 - Present
verizon telecom April 2004 - Present
Hewlett-Packard September 2013 - January 2014
verizon March 1999 - April 2004
Abacus International October 1996 - December 1998
Union Bank of Switzerland June 1996 - September 1996
SQL Star People Limited July 1994 - May 1996
Skills
Telecommunications, ETL Tools, Talend Open Studio, Unix, PL/SQL, Oracle, SQL, Unix Shell Scripting, Java, Software Development, Linux, Shell Scripting, Perl, Testing, Solaris, Requirements Analysis, Integration, C, Agile Methodologies, Database Vertica, Toad 9.0, Database Design, Data Modeling
Education
Clark University
Master of Science in Information Technology, Information Technology
Verizon telecom October 2013 - Present
Verizon March 2008 - October 2013
Skills
Telecommunications, Vendor Management, Program Management, Business Analysis, Project Management, Requirements Analysis, Call Centers, Process Improvement
Education
Westech College 1993 — 1995
Accounting
University of phoenix
HP Enterprise Services February 2012 - Present
Dish Network May 2011 - September 2011
Verizon Telecom November 2006 - November 2010
Burgess Lighting March 2006 - November 2006
Closet Factory April 2005 - March 2006
Metal Fab January 2005 - April 2005
US Army July 2000 - September 2003
Burgess Lighting June 1995 - July 2000
Skills
Fiber Optics, Datacom, Management, Cabling, Troubleshooting, Optical Fiber, Computer Network..., Project Management, Quality Control, Cables, Customer Service, Customer Satisfaction, Project Planning, Telecommunications, Microsoft Office, Software Installation, Windows 7, Computer Hardware
Education
Capella University 2012 — 2015
Bachelor of Science (BS), Information Technology
Verizon Telecom June 2007 - Present
Education
Canisius College 2006 — 2008
Master's degree, Organzational Communication and Development
D'Youville College 1995 — 1999
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Liquid Assets - Fine Wines and Spirits July 2014 - Present
Verizon Telecom July 2006 - 2012
Verizon Telecom January 1996 - July 2006
Skills
Business Analysis, Quantitative Analytics, Strategic Forecasting, Operational Performance..., Qualitative Reporting, Process Improvement, Data Analysis for..., Microsoft Office Suite, Project Coordination, Project Management, MS Project, Microsoft Office, Team Leadership, Product Management, Project Planning, Requirements Analysis, Business..., Telecommunications, Forecasting, Analytics
Education
Northeastern University 1975 — 1980
Bachelor of Science (BS), Economics, Graduated With High Honors
Bentley College
Graduate Courses, Computer Information Systems