Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless July 2014 - Present
Verizon Wireless February 2014 - July 2014
Time Warner Cable Business Class December 2013 - February 2014
AT&T Mobility March 2011 - November 2013
Skills
Small Business, Telecommunications, Cellular Communications, Wireless, Selling, Customer Service, Intrapersonal Skills, Direct Sales, Customer Experience, Customer Retention, Call Centers, Cold Calling, Sales Process, Customer Satisfaction, Solution Selling, Account Management, Sales Operations, Mobile Devices, Salesforce.com, Training, Sales
Education
University of California, Los Angeles 2014 — 2016
Human Resources Management Certification
Southern New Hampshire University 2014 — 2015
Master of Science (MS), Industrial and Organizational Psychology, 4.0
Grand Canyon University 2012 — 2014
Bachelor of Science (B.S.), Psychology, 3.9
Cintas August 2015 - Present
Sedgwick July 2013 - August 2015
Liberty High School/ Evoshield Canes March 2013 - May 2015
Verizon Wireless November 2011 - March 2013
Tampa Bay Devil Rays June 2010 - September 2012
Skills
Microsoft Excel, Sourcing, Sales, New Business Development, Management, Inventory Management, Account Management, Training, Leadership, Sales Process, Cold Calling, Time Management, Marketing, Customer Service, Teamwork, Sales Operations, Building Relationships, Customer Retention, Direct Sales, Recruiting, Sales Management, Coaching, Salesforce.com, Social Networking, Team Building, Relationship Building
Education
University of Miami 2008 — 2010
Bachelors, Business Management
University of Miami
B.A, Business Management
Grayson County College
Associates Degree, Business
Cox Communications June 2006 - Present
Verizon Wireless January 2001 - May 2006
Education
Grambling State University 1986 — 1989
Business Management
Brusly High 1982 — 1986
Foremost Insurance October 2014 - Present
Foremost Insurance May 2013 - October 2014
Verizon Wireless September 2012 - May 2013
Grand Valley State University August 2008 - December 2012
The Meadows Golf Course April 2012 - October 2012
Aflac May 2012 - August 2012
Sugar Springs Country Club April 2008 - September 2010
Meijer Frederick Gardens September 2008 - December 2008
Skills
Spanish, Teamwork, Microsoft Office, Marketing, Sales, Microsoft Excel, Leadership, Finance, PowerPoint, Time Management, Microsoft Word, Human Resources, Social Networking, Market Research, Insurance, Account Management, Access, Facebook, Social Media, Sales Management, Marketing Strategy, Sales Operations, Strategic Planning
Education
Grand Valley State University 2008 — 2012
B.B.A, International Business and Finance
Universidad de Deusto 2010 — 2010
Study abroad, Spanish Language, BusinessSummer
Killeen ISD August 2013 - Present
SAIC August 2007 - June 2009
Verizon Wireless March 2005 - June 2007
US Army September 1999 - January 2005
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Mac, Mimio, Texas Instrument NSpire..., Mathematics, Algebra
Education
Grand Canyon University 2010 — 2013
Bachelor of Science (BS), Secondary Education and Teaching/ Mathematics
University of Phoenix 2007 — 2010
Associate of Arts (AA), Information Technology/ Visual Concepts
Verizon Wireless June 2010 - May 2014
Lincoln Parish School Board August 2008 - May 2010
Wyndam Hotels June 2009 - August 2009
International Academy of Business and Public Administration (IABPAD) March 2006 - June 2009
A.C. Memorial Library March 2006 - December 2008
Methodist Children’s Home February 2007 - April 2008
Skills
Access, HTML, Project Management, PowerPoint, Java, C++, Direct Sales
Education
Grambling State University 2004 — 2008
Bachelors, Computer Information Systems
Texas Department of Aging and Disability Services August 2012 - Present
Department of Aging and Disability Services April 2010 - July 2012
Global Capacity Group November 2007 - December 2008
Verizon Wireless July 2003 - May 2007
WorldCom May 2001 - March 2003
WorldCom January 2001 - January 2003
MCI January 1999 - January 2001
Skills
Sales, Call Center, Troubleshooting, Networking, Vendor Management, Wireless, Telecommunications, Contract Negotiation, Project Management, Training, Testing, Management, Technical Support, Call Centers, Account Management, Windows XP, Team Leadership
Education
Grambling State University 1996 — 1998
Masters, Public Administration
Grambling State University 1991 — 1995
B.S., Business Management
Verizon Wireless October 2013 - Present
Northern Biomedical Research May 2011 - October 2013
MPI Research June 2010 - May 2011
Best Buy October 2009 - June 2010
Fed Ex October 2008 - June 2010
Circuit City 2007 - 2008
DICK'S Sporting Goods 2006 - 2007
Menards 2004 - 2006
Skills
Lean Six Sigma, Business Management, Strategic Planning, Retail Sales, Time Management, Leadership, Research, Critical Thinking, Data Collection, Communication, IACUC, Marketing, Laboratory, GLP, Sales, Customer Service, Organization, Client Rapport, Higher Education, Servant Leadership, Human Resources, Microsoft Excel, Microsoft Office
Education
Cornerstone University 2011 — 2013
Master of Science (M.S.), Business Management, GPA 4.0
Grand Valley State University 2006 — 2009
Bachelor of Science (B.S.), Health Science
Verizon Wireless May 2014 - Present
Buchanan Agency May 2013 - December 2013
MVP Sports Clubs November 2011 - May 2013
Jimmy John's May 2009 - August 2011
Skills
Customer-focused Service, Customer Service, Cpr Certified, Time Management, PowerPoint, Leadership, Microsoft Word, AED, Microsoft Office, Criminal Justice, Social Networking, Customer Satisfaction, Training, Marketing, Teamwork, Insurance, Account Management, People Skills, Critical Thinking, Coaching, Sports, Data Entry, Athletics, Fitness, SPSS, Research, APA Writing, MLA Writing, Communication Skills, Sales, Telephone Skills, General Office Skills, Cashiering, Workers Compensation, Highly detail oriented, Communication
Education
Grand Valley State University 2011 — 2013
Bachelor's Degree, Criminal Justice
Grand Rapids Community College 2009 — 2011
Associate of Arts (A.A.), Criminal Justice
Verizon Wireless May 2014 - Present
Charter Communications November 2013 - Present
Best Buy February 2012 - November 2013
American Eagle Outfitters March 2010 - February 2012
Skills
Customer Satisfaction, Diagnose Technical..., Spanish, Sales
Education
Grand Valley State University 2013 — 2015
Grand Rapids Community College 2010 — 2013
Cooper University Health Care January 2015 - Present
Virtua Health June 2013 - Present
NBN Group - Newborn Nurses August 2012 - July 2013
NBN Group - Newborn Nurses August 2012 - June 2013
Transition to Practice- Student Nurse April 2012 - May 2012
Gloucester County College September 2010 - May 2012
Verizon Wireless December 2005 - May 2011
Skills
Pediatric Nursing, Healthcare, Cpr Certified, EMR, EHR, Microsoft Solutions, Nursing, Patient Education, Wound Care, Quality Improvement, Critical Thinking, Medical Devices, Documentations, Data Entry, Medical Billing, Mental Health, Hospitals, HIPAA, Health Education, Public Health, Medical Records, Treatment, Appointment Scheduling, Medical Terminology, Home Care, Nutrition, Healthcare Management, Medicine, Healthcare Information..., Health Insurance, Wellness, Cerner, Healthcare Industry, Medication..., Orthopedic, Epic Systems, Cardiology, Clinical Research, Pediatrics, Patient Advocacy, IV, Vital Signs, Nursing Process, Medical/Surgical
Education
Grand Canyon University 2012 — 2014
Bachelor of Science (BS), Nursing Science, 3.89
Gloucester County College 2010 — 2012
Associate of Science (A.S.), Nursing Science
Samsung Electronics America August 2013 - Present
Verizon Wireless October 2011 - August 2013
Staples September 2010 - October 2011
Market Showroom March 2008 - September 2010
DreamWorks, Universal City September 2005 - March 2008
Skills
Sales Management, Recruiting, Sales, Marketing, Event Planning, Leadership, Retail, Marketing Strategy, Customer Satisfaction, Coaching, Training, Customer Service, Budgets, Merchandising, Cold Calling, Strategy, Account Management, Trade Shows, Teamwork, Human Resources, Time Management, New Business Development, Event Management, Team Leadership, Social Media, Negotiation, B2B, Salesforce.com, Sales Operations, Direct Sales, Sales Presentations, Inventory Management, Hiring, CRM, Social Networking, Customer Retention, Team Building, Sales Process, Forecasting, Selling, Advertising, Product Marketing, Customer Experience, Pricing, Social Media Marketing, Public Relations, Management, Contract Negotiation, Business Development, Lead Generation
Education
Grand Canyon University
B.A, Communications
Verizon Wireless October 2014 - Present
Verizon Wireless July 2013 - October 2014
EXPRESS February 2012 - May 2013
The Cellar Bistro 2010 - 2011
Skills
Microsoft Word, Microsoft Office, Windows, PowerPoint, Customer Service, English, Teaching, Customer Satisfaction, Sales
Education
Grand Canyon University 2012 — 2016
Master of Science (M.S.), Professional Counseling
University of Arizona 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Enlivant October 2014 - Present
Walker Automotive June 2014 - October 2014
Verizon Wireless August 2013 - June 2014
Hixson Automotive May 2013 - August 2013
Walker Automotive July 2011 - May 2013
Hospice Care Of Louisiana 1998 - 2001
Hospice Care Of Louisiana 1998 - 2001
Hospice Care Of Louisiana 1998 - 2001
Skills
PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, Public Speaking, Editing, Negotiation, Event Management, Team Building, Social Networking, Sales
Education
Grambling State University 1994 — 1996
Master's Degree in Social Work, Family/Individual Counseling
The University of Georgia 1986 — 1990
BS Ed, Educational Psychology
Aspect Software May 2014 - Present
Verizon Wireless December 2012 - May 2014
Verizon Wireless May 2011 - December 2012
Verizon Wireless April 2010 - May 2011
Verizon Wireless November 2009 - April 2010
Verizon Wireless December 2007 - October 2009
Hostel Shoppe 2005 - 2007
Skills
SaaS, Sales Process, Cloud Computing, Sales Operations, Sales, Sales Management, B2B, Strategic Partnerships, Customer Satisfaction, Solution Selling, Leadership, Management, Consulting, Process Improvement, PaaS, Cloud Computing IaaS, Customer Retention, Software Consulting, Go-to-market Strategy, Coaching, Direct Sales, VoIP, M2M, Wireless, Account Management, Team Building, Team Leadership, Training, Cold Calling, Forecasting, Strategic Planning, Negotiation, IVR, VPN, Enterprise Software
Education
Grand Canyon University 2011 — 2014
Master's Degree, Business Administration and Management, General
University of Phoenix 2009 — 2011
Bachelor of Science, Business Administration / Marketing
University of Wisconsin-Green Bay 2004 — 2009
Bachelor of Science (B.S.), Human Biology
Verizon Wireless April 2014 - Present
Air Products and Chemicals May 2012 - January 2014
Ralph J. Bunche Academy Charter School. New Mexico Department of Public Education. August 2010 - May 2012
Aerotek Inc. January 2010 - June 2010
Lockheed Martin November 2008 - January 2010
Honeywell June 2005 - July 2008
Skills
Manufacturing, Supply Chain Management, SAP, Management, Strategic Sourcing, Supply Management, MRP, Materials Management, Global Sourcing, Supply Chain, Spend Analysis, Purchasing, Supplier Negotiation, Procurement, E-procurement, Supplier Evaluation, Continuous Improvement, Purchase Management, Demand Planning, Sourcing
Education
Strayer University 2014 — 2016
Master of Business Administration (MBA), Project Management
University of Phoenix 2008 — 2010
Master of Arts (M.A.), Elementary Education and Teaching
Grambling State University 2000 — 2005
Bachelor's degree, Computer Information Systems & Business Management
Verizon Wireless June 2012 - Present
Verizon Wireless January 2009 - June 2012
Skills
Wireless, Customer Retention, Telecommunications, New Business Development, Business Development, Marketing, Forecasting, P&L Management, Management, Merchandising, Leadership, Coaching, Key Account Management, Inventory Management, Marketing Strategy, Hiring, Training, Process Improvement, Microsoft Office
Education
Grand Valley State University
Bachelor in Business Administration, Marketing
Great Lakes Wine & Spirits December 2014 - Present
Verizon Wireless 2012 - 2013
Skills
Restaurants, Restaurant Management, Food & Beverage, Customer Service, Food, Inventory Management, Investments, Food Service, Data Analysis, Investment Properties, Mobile Technology, Board Games, Sales, Sales Management, Identifying New..., Identifying New Revenue..., Profit Maximization, Team Building, Team Leadership, Event Management, Account Management, Marketing, Marketing Strategy
Education
Grand Valley State University 2001 — 2005
Bachelor of Arts (BA), Business Administration and Management, General and International Business
Grand Valley State University 2000 — 2005
Management, International Business
Makino July 2012 - Present
Self Employed May 2003 - Present
Verizon Wireless January 2012 - June 2012
Wireless Advocates September 2011 - December 2011
Verizon Wireless 2007 - 2011
Amkotron January 2001 - September 2003
Skills
Technical Support, Troubleshooting, Wireless, Computer Hardware, Mobile Devices, Hardware, Customer Service, Mobile Technology, Software Installation, Android, iPhone, Wireless Networking, Windows 7, Customer Experience, Windows Mobile, Information Technology, Microsoft Office, Mobile Applications, Cellular Communications, Networking, Smartphones, Desktop Support, Ticketing Systems, Citrix, VPN, Mobile Device Management, Asset Tracking, System Administration, Routers, Switches, Desktop Computers, TCP/IP, Ubuntu, LAN-WAN, WWAN, Remote Troubleshooting, Virus Removal, Remote Desktop, Kaseya, DHCP, DNS, Antivirus, Windows Deployment..., Active Directory, Windows Server, Active Directory..., Android Rooting, Telecommunications
Education
Great Oaks Institute of Technology and Career Development 1997 — 1999
Information Technology
Deer Park High School 1995 — 1999
college preparatory
New Horizions Computer Learning Center
Information Technology
Verizon Wireless January 2006 - Present
SAIC January 2005 - January 2006
Applied Innovations 2000 - 2005
GTE Worldwide Telecommunications February 1997 - 1999
GTE Government Systems February 1993 - 1997
US Navy May 1988 - May 1992
Skills
M2M, LTE, WiFi, 3GPP, Cellular Communications, Project Management, Cisco IOS, Fiber Optic Networks, Telecommunications..., Mobile Applications, Mobile Devices, RFID applications, RF Engineering, Public Safety, Juniper, Carrier Ethernet, DWDM, 4G, Customer Retention, Network Security, GPS Applications, Telematics, Missile Defense, Surface Warfare, GSM, CDMA 1X, Cloud Computing, Private Cloud, SCADA, Telemetry, Wireless Routers, Routing Protocols, Wireless Sensor Networks, Wireless Communications..., Ethernet, CDMA, Wireless, Wireless Networking, MPLS, Telecommunications
Education
Grand Valley State University
Heartland Business Systems September 2014 - Present
AT&T April 2014 - September 2014
Quester October 2012 - April 2014
U.S. Cellular August 2011 - October 2012
Salix Pharmaceuticals August 2009 - January 2011
Sepracor July 2004 - February 2009
sanofi-aventis 2001 - 2004
Verizon Wireless 1997 - 2001
United States Cellular 1991 - 1997
Skills
Pharmaceutical Industry, Market Research, New Business Development, Sales, Account Management, Management, Sales Operations, Direct Sales, Strategy, Sales Process, Business Development, Leadership, Strategic Planning
Education
Iowa State University 1987 — 1989
BBA, Marketing
Grand View College 1985 — 1987
Dowling High School 1981 — 1985
Verizon Small Business April 2013 - Present
Verizon Wireless 2015 - 2015
Verizon Wireless 2010 - 2013
Verizon Wireless 2007 - 2010
Skills
Telecommunications, VoIP, Wireless, IP, Call Centers, GSM, Telephony, Account Management, Sales, Sales Management, Team Leadership, Process Improvement, Customer Service, Microsoft Office, Microsoft Excel, Business Analysis, Project Management, Outlook, PowerPoint, Microsoft Word, M2M, CDMA
Education
Grand Canyon University 2015 — 2019
Bachelor of Science (BS), Business Administration and Management, General
Strayer University 2011 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Aflac July 2015 - Present
West Corporation August 2010 - January 2011
Verizon Wireless December 2005 - June 2009
Skills
Sales, Customer Service, Call Centers, Microsoft Office, Customer Experience, SAP, Telecommunications, Customer Retention, Account Management, Team Building, Teamwork, Team Leadership, Troubleshooting, Time Management, Management, Leadership, Vendor Management, Data Entry, Microsoft Excel, Microsoft Word
Education
Grand Canyon University 2015 — 2017
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Texas department of insurance 2015 — 2015
General lines insurance, Life, accident & health
Lamar University 2009 — 2014
Bachelor's degree, Business Administration and Management, General
Samsung Electronics America June 2015 - Present
AT&T December 2014 - June 2015
ICED Consulting August 2013 - December 2014
Verizon Wireless 2008 - June 2013
Alltel 2006 - 2008
Centennial Wireless 2003 - 2006
Salon Enterprises 2002 - 2003
Best Buy 2000 - 2002
U.S. Vision 2000 - 2000
Skills
Leadership, Customer Retention, Wireless, Performance Management, Team Management, Sales, Training, Marketing, Solution Selling, Business Strategy, Marketing Strategy, Retail, Customer Service, Team Leadership, Mobile Devices, Mobile Technology, Product Marketing, Team Building, Strategy, Coaching, Competitive Analysis, Cross-functional Team..., Forecasting, Recruiting, Sales Operations, Telecommunications, Customer Experience
Education
Grand Valley State University
Behavioral Science, Psychology, Anthropology, Sociology, Criminal Justice
Grand Valley State University
Bachelor of Science Behavioral Science, Behavioral Sciences
Commercial Web Services April 2013 - Present
Takes A Village March 2014 - Present
Canon Business Solutions 2011 - 2012
Hampton High School 2011 - 2012
AT&T Mobility April 2010 - October 2011
Verizon Wireless September 2006 - April 2010
Skills
Direct Sales, Cold Calling, Solution Selling, Sales Process, Account Management, B2B, Customer Retention, Sales Management, Salesforce.com, Sales Operations, Sales, Sales Presentations, Customer Satisfaction, New Business Development, Qualifying Prospects, Selling, Call Center, Managed Services, Quotas, Telecommunications, SEO, SEM, Internet, Marketing Strategy, Consulting, Employee Training, Resume Writing, Wireless, Lead Generation, Coaching, CRM, E-commerce, Strategy, Social Networking, Online Advertising, Email Marketing
Education
Grand Canyon University 2008 — 2010
Business Management
University of North Carolilna at Greensboro 2000 — 2001
Sociology, Criminology
Kinston High School 1996 — 2000
State of Texas July 2011 - Present
State of Texas July 2010 - July 2011
State of Texas March 2007 - July 2010
ESL Assessor January 2004 - July 2010
U. S. Census Bureau January 2004 - June 2010
Verizon Wireless March 2006 - March 2007
Telecheck Services November 2005 - March 2006
City of Houston July 2004 - January 2005
Skills
Policy, Customer Service, Coaching, Data Analysis, Employee Relations, Microsoft Office, PowerPoint, Training, Microsoft Excel, Organizational..., Employee Benefits, Software Documentation, Call Centers, Event Planning, Interviews, Leadership, Outlook, Management, Program Management, Public Speaking, Research, Strategic Planning, Supervisory Skills, Time Management, Team Building, Troubleshooting, Access, Community Outreach, Government
Education
Texas Woman's University 2010 — 2013
Master, Business Administration
Grambling State University 1998 — 2002
Bachelor of Science, Computer Information Systems
NJ Army National Guard December 2013 - Present
Premier SMB Solutions September 2012 - Present
Mark Brisson 2012 - Present
United States Air Force January 2005 - December 2013
The NIC Group, Inc. March 2008 - September 2012
Sysnet Solutions September 2007 - March 2008
United States Marine Corps August 1997 - January 2005
Verizon Wireless May 2000 - September 2001
Skills
Microsoft Office, Microsoft Exchange, Microsoft Technologies, Symantec Endpoint..., Cisco Certified, Windows Server, Windows 7, Hyper-V, Cisco Technologies, CCNA, Virtualization, Application..., SAN, Dell PowerEdge Servers, Dell Workstations, Dell PowerVault, Dell OpenManage, HP Proliant, HP Server, IBM Servers, Symantec Antivirus, Symantec Backup, Backup Exec, Cisco IOS, Cisco Routers, CompTIA, Network Administration, Network Security, Sonicwall, LAN-WAN, Client/server, TCP/IP, DAS, NAS, Ethernet, Wireless Networking, Wireless Access, Managed Services, Active DoD Secret..., DoD, Remote Access, Remote Desktop, Remote Administration, Ghost Imaging, Adobe Acrobat, IIS, VMware, System Deployment, DNS, Active Directory
Education
Grantham University 2006 — 2007
Engineering/Industrial Management
Raritan Valley Community College
AAS Science & Mathematics - Computer Science, Engineering
Verizon Wireless February 2007 - Present
T-Mobile 2005 - 2007
Best Buy 2002 - 2005
Skills
Quotas, Solution Selling, Wireless, Direct Sales, Telecommunications, M2M, Long Distance, Sales Management, Sales Operations, Cold Calling, Account Management, Sales Process
Education
Grand Canyon University 2010 — 2012
Master of Business Administration (M.B.A.), Organizational Leadership, 3.51
Western Michigan University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Finance, General
Private Nanny December 2011 - Present
Verizon Wireless October 2010 - March 2011
Novartis October 2009 - July 2010
Carquest Auto Parts January 2008 - October 2009
NC Home Furniture December 2002 - December 2007
Skills
•Experience in..., •A team player with..., Ability to fabricated..., •Highly developed..., •Persuasive..., colleagues, customers..., •Detail oriented with..., •Extremely dependable
Education
Grantham University 2011 — 2012
Business, Management, Marketing, and Related Support Services
Grantham University
Verizon Wireless December 2014 - Present
Move Me Now, LLC April 2014 - Present
JJ Tire Service, LLC July 2012 - Present
Cartwright School District January 2012 - April 2014
Royal Remanufacturing February 2011 - January 2012
Wahluke School District 2010 - 2011
Skills
Higher Education, Tutoring, Teaching, Curriculum Design, Staff Development, Public Speaking, Curriculum Development, Research, Student Affairs, Community Outreach, PowerPoint, Microsoft Office, Adult Education, Educational Leadership, Educational Technology, Event Planning, Lesson Planning, Elementary Education, Teacher Training, Classroom Management, Volunteer Management, Management, Editing, Administration, Social Media, Public Relations, Social Networking, Event Management, Training, Customer Service
Education
Grand Canyon University 2011 — 2016
Bachelor of Business Administration (BBA)
Trevor G. Browne High School 2006 — 2009
High School Diploma
Organic October 2012 - Present
Mindscape at Hanon McKendry January 2012 - October 2012
Mindscape at Hanon McKendry August 2010 - December 2011
aimWest September 2009 - May 2010
Verizon Wireless November 2006 - December 2008
National City Bank June 2005 - September 2006
Target November 2002 - May 2005
Skills
Social Media Marketing, Social Media Development, Social Media, Social Media Monitoring, Online Marketing, Web Content Management, Content Strategy
Education
Grand Valley State University 2009 — 2010
Masters, Business Administration
Western Michigan University 2001 — 2005
BBA focused, Human Resource Management and Global Economics
Director of Call Center Operations November 2010 - Present
HII/Miracle Ear May 2007 - November 2010
Verizon Wireless March 1998 - April 2002
Skills
Strategic Planning, Marketing, Management, Coaching, Customer Service, Leadership, Team Building, Sales, Sales Management, Training, Process Improvement, Event Planning
Education
Grand Valley State University 1993 — 1994
Lapeer East High School 1989 — 1993
Freelance March 2013 - Present
Tree Hawk Films December 2012 - Present
Verizon Wireless December 2009 - December 2011
2020 Communications April 2009 - November 2009
Big 5 Corp February 2008 - March 2009
Homestead Technologies Inc January 2007 - November 2007
Western Union via Howroyd Wright Employment Agency August 2006 - December 2006
AT&T September 2005 - July 2006
Grassroots Voters Outreach June 2005 - October 2005
MasTec Network Solutions November 2004 - January 2005
Skills
Red Epic Video Camera, Canon DSLR Video, Canon DSLR photography, Adobe Photoshop, Adobe After Effects, Adobe Illustrator, DVD authoring, Television, After Effects, Film, Video Editing, Pro Tools, Video, Web Design, Editing, Camera, Photography, Sound, Photoshop, Illustrator, Final Cut Pro, Adobe Creative Suite, Premiere
Education
Grambling State University
Bachelor's degree, Mass Communication/Media Studies with emphasis on Broadcasting, 3.4 gpa
Restoration Hardware July 2014 - Present
Citi January 2013 - August 2014
Baylor University Medical Center March 2012 - November 2012
Verizon Wireless March 2005 - March 2012
Comprehensive Safety Professionals June 2006 - May 2010
Skills
College Recruiting, Employee Relations, Recruiting, Talent Acquisition, Onboarding, Deferred Compensation, Human Resources, Applicant Tracking..., Employee Engagement, Conflict Resolution, Workforce Planning, HR Consulting, Screening Resumes, Performance Appraisal, Policy, Coaching, Screening, Performance Management, Taleo, Sourcing, Employee Benefits, Contract Recruitment, Internet Recruiting, Employer Branding, Temporary Placement, Technical Recruiting, Succession Planning, Organizational..., HRIS, Interviews, Staffing Services, Benefits Negotiation, Career Development, Leadership, Training, Job Descriptions, Benefits Administration, Employee Training, Employment Law, Labor Relations, Resume Writing, Talent Management, Leadership Development, Executive Search, Personnel Management, HR Policies, New Hire Orientations, Organizational..., Career Counseling, PeopleSoft
Education
University of Phoenix 2008 — 2012
Master of Business Administration (M.B.A.), Human Resource Management
Grambling State University 1996 — 2001
B.A, Psychology
Verizon Wireless February 2015 - Present
United States Marine Corps June 2013 - November 2014
USMC September 2007 - November 2014
United States Marine Corps February 2013 - June 2013
USMC January 2011 - March 2012
Skills
Military, PowerPoint, Satellite, Security Clearance, Military Experience, Public Speaking, Military Operations, Customer Service
Education
San Diego Miramar College 2013 — 2013
General Studies
Grantham University 2005 — 2005
Electrical and Electronics Engineering
Cox Communications May 2015 - Present
UC Davis Medical Center July 2007 - November 2014
Volt Services Group December 2005 - March 2007
Apple Computer October 2004 - December 2005
Verizon Wireless October 2003 - October 2004
Crosroads Treatment Center March 2000 - October 2004
Pacific Bell October 2000 - November 2001
Ray Morgan Company September 1999 - October 2000
Ikon Office Solutions July 1997 - September 1999
San Jose State University – Police Department February 1990 - January 1997
Skills
Data Certified, Account Reconciliation, Physician Recruitment, Administration, Policy, Promotions, Outlook, Customer Service, Event Planning, Word, PowerPoint, Microsoft Office, Excel, Administrative Support, Customer Relations, Problem Solving, Coaching, Budgeting, Office Management, Coordination, Access, Writing, Employee Relations, Event Management, Planning, Interviewing, Public Relations, Sales Support, Inventory Management, Interviews, Administrative..., Microsoft Word, Microsoft Excel, Time Management, Marketing, Recruiting, Budgets, Teamwork, Data Entry, Fundraising, Leadership, Nonprofits
Education
University of Phoenix 2015 — 2018
Health Administration, Health Information Systems
Grambling State University 1982 — 1984
BUSINESS ADMINISTRATION, GENERAL EDUCATION; MARKETING
EPIX - Studio 3 Partners April 2015 - Present
True Choice Solutions Inc. July 2012 - March 2015
SuperNova Productions May 2011 - June 2012
Ogilvy CommonHealth May 2009 - May 2011
Lincoln Educational Services February 2009 - April 2009
Verizon Wireless August 2008 - January 2009
Mercedes Benz USA September 2007 - August 2008
CondeNet February 2007 - September 2007
Skills
Adobe Flash Professional, Adobe Flash Builder, Flex, ActionScript 3.0, HTML + CSS, JavaScript, PHP/MySQL, ActionScript, Flash Builder, Flash, User Experience, Photoshop, Adobe AIR, Mobile Applications, User Interface Design, XML, HTML, Flash Professional, jQuery, HTML 5, Mobile Devices, Information Architecture, Interaction Design, SEO, Front-end, 3D, CSS, Interactive Advertising, User Interface, AJAX, OOP, After Effects, Web Design
Education
Grand Canyon University 2006 — 2009
Master's, Business Administration
DeVry University 2002 — 2004
Bachelor's, Computer Information Systems
DeVry University 2001 — 2002
Associate's, Computer Information Systems
Oppenheimer & Co. Inc. December 2012 - Present
Oppenheimer & Co. Inc. November 2006 - December 2012
UBS November 2005 - November 2006
First America Advisory Group August 2005 - December 2005
Verizon Wireless November 1997 - October 2005
Skills
Securities, Financial Services, Investments, Retirement, Wealth Management..., Retirement Savings
Education
Grand Valley State University
Bachelor's Degree, International Business
Verizon Wireless November 2011 - Present
Marceco Ltd May 2010 - November 2011
English Cottage Gardens April 1998 - January 2011
Lewandowski's Meat Market August 1999 - January 2010
Saint Mary's Health Care August 2008 - December 2008
Skills
Customer Satisfaction, Management, Public Relations, Sales, Training, Customer Service, Product Development, Time Management, Customer Retention, Public Speaking, Troubleshooting, Leadership, Marketing, Social Media Marketing, Team Leadership, Account Management, Direct Sales, Team Building, Marketing Communications, Microsoft Office, Customer Experience, Sales Operations, Strategic Planning, Data Entry, Event Management, Coaching, Cold Calling, Process Improvement, Sales Process, Project Management, Business Development, Fundraising, Corporate Communications, Email Marketing, Wireless
Education
Grand Valley State University 2006 — 2009
Bachelor of Science Degree, Health Communications
Grand Rapids Community College 2003 — 2006
Associate Degree, General Studies
Seeking a career as a Registered Representative June 2014 - Present
Wells Fargo April 2013 - May 2014
E*TRADE Financial Corporation 2014 - 2014
E*TRADE Financial Corporation 2014 - 2014
Verizon Wireless April 2002 - April 2012
Skills
Mortgage Lending, Financial Analysis, Finance, Loans, Financial Services, Customer Service, Business Sale, Banking, Cross Selling
Education
Grand Canyon University 2009 — 2012
Master of Business Administration (M.B.A.), Accounting
E*Trade
Verizon Wireless August 2015 - Present
Park Place Hotel September 2014 - August 2015
Hilton Grand Rapids Airport September 2011 - September 2014
Fairfield Inn December 2009 - September 2011
Skills
Hospitality Management, Hospitality, Hotels, Hotel Management, Hospitality Industry, Revenue Analysis, Front Office, Pre-opening, Rooms Division, Yield Management, Customer Service
Education
Grand Valley State University 2001 — 2006
Bachelor's degree, Hospitality and Tourism Management
Microsoft August 2012 - Present
Kenexa May 2011 - August 2012
Policy Studies Inc October 2010 - May 2011
BullsEye Telecom August 2005 - September 2010
Verizon Wireless 1998 - 2004
Skills
Technical Recruiting, Recruiting, Applicant Tracking..., Talent Acquisition, Sourcing, Temporary Placement, Management, Leadership, Internet Recruiting, Sales Operations, Time Management, Cold Calling, Sales, Interviews, Human Resources, Onboarding, Talent Management, Customer Service, Employee Relations, Training, Microsoft Office, Consulting, CRM, Account Management, Team Building
Education
Grand Valley State University 1996 — 1999
Renaissance High School 1991 — 1995
College Prep
Verizon Wireless October 2011 - Present
Freelance Event Planning December 2009 - October 2011
The Courtney Barnes Group August 2003 - January 2009
Elektra Entertainment June 2001 - August 2003
Skills
Advertising, Fundraising, Public Speaking, Music Industry, Entertainment, Public Relations, Publicity, Event Management, Marketing, Parties, Media Relations, Talent Booking, Brand Development, Fashion, Marketing Communications, Wedding Planning, Nonprofits, Magazines, Budgets, New Media, Press Releases, Facebook, Creative Direction, Music, Blogging, Newspapers, Social Media, Radio, Digital Marketing, Video Production, Corporate Events, Marketing Strategy, Live Events, Project Planning, Online Advertising, Weddings, Television, Social Networking, Social Media Marketing, Online Marketing, Sponsorship, Entertainment Industry, Email Marketing, Editing, Interviews, Management, Trade Shows, Event Planning
Education
Grambling State University
Bachelor of Arts, Public Relations
Verizon Wireless September 2015 - Present
Verizon Wireless November 2011 - September 2015
Verizon Wireless April 2009 - November 2011
Bernard Financial Group October 2006 - October 2008
Citizen's Bank f.k.a Republic Bank October 2006 - October 2008
Skills
Process Improvement, Microsoft Excel, Financial Analysis, PowerPoint, Financial Modeling, Project Management, Business Strategy, Team Leadership, Financial Statement..., Financial Reporting, Forecasting, Strategic Financial..., Credit, Hyperion Enterprise, Variance Analysis
Education
Wayne State University 2009 — 2011
Master of Business Administration (M.B.A.)
Grand Valley State University 1999 — 2003
Bachelors of Business Administration, Finance
Verizon Wireless May 2013 - Present
Celebration! Cinema 1998 - Present
Carolyn Gaston & Associates, P.C. April 2010 - April 2013
randell bartlett & benu October 2009 - January 2011
Bailey & Peterson February 2007 - September 2009
Hicks Mullett & Gregg January 2006 - April 2006
Macomb County Prosecutor's Office August 2005 - December 2005
Carolyn Gaston & Associates May 2004 - August 2005
Skills
Courts, Trials, Legal Writing, Interviews, Event Planning, Litigation, Customer Service, Management, Criminal Law, Family Law, Mediation, Legal Research, Training, Leadership, Human Resources, Criminal Defense, Public Speaking, Social Media, Recruiting
Education
Michigan State University College of Law 2003 — 2006
Grand Valley State University 2000 — 2002
B.A., Communications - Advertising & Public Relations
Verizon Wireless March 2015 - Present
Rodeo Drive December 2012 - December 2014
Bath & Body Works October 2009 - June 2014
The Russian American Company May 2012 - September 2012
The Village News July 2007 - April 2012
Skills
Social Media, Public Relations, Marketing Communications, Editing, Social Networking, Press Releases, Social Media Marketing, Blogging, Journalism, Microsoft Office, Event Management, English, Customer Service, Facebook
Education
Grand Canyon University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mt. San Jacinto Community College 2008 — 2011
Associate of Science (A.S.), Social Sciences
AT&T November 2013 - Present
Diamond Wireless August 2013 - October 2013
Verizon Wireless November 2009 - July 2013
Zcom Wireless January 2008 - November 2009
Astra Business Services March 2006 - December 2007
Skills
Retail Sales, Wireless, Direct Sales, Customer Experience, Telecommunications, Cold Calling, Cellular Communications, Mobile Devices, Call Centers, B2B, M2M, Team Leadership, Store Management, 4G, Training, LTE, CDMA, Retail
Education
Grantham University
Bachelor of Business Administration (BBA), International Business
Apple June 2014 - Present
Verizon Wireless October 2010 - June 2014
Verizon Wireless May 2012 - October 2013
Verizon Wireless February 2009 - February 2011
Northern Arizona University August 2007 - December 2008
Skills
Call Center, Telecommunications, Wireless, EVDO, Troubleshooting, Technical Support, Customer Experience, T1, VoIP, Customer Satisfaction, Cellular Communications, Wireless Networking, Escalation, CDMA, Computer Network..., Customer Retention, Blackberry, 4G, Training, Team Building, Project Management, Customer Service, Management, Cross-functional Team..., Call Centers
Education
Grand Canyon University 2010 — 2012
Master of Science (M.S.), Organizational Leadership
Northern Arizona University 2004 — 2008
Business Administration, Business Management/Human Resources
Verizon Wireless December 2014 - June 2015
Verizon Wireless December 2012 - January 2015
EDMC-OHE March 2012 - November 2012
Mollen Immunization Clinics August 2010 - December 2011
University of Phoenix January 2006 - February 2010
Skills
Customer Service, Computer Hardware, Qualitative Research, Microsoft Office, Admissions, Academic Advising, Student Financial Aid, Student Affairs, Adult Education, Student Recruiting, Recruiting, Academia, Mentoring, Research, Conflict Resolution, Team Building, Data Entry, Event Planning, Higher Education, Retaining Customers, Outlook, Call Centers, Sales, Technical Writing, Customer Retention, Telephone Skills, Academic Administration, Editing, Tutoring, Creative Writing, People Skills, Policy, Interviews, Employee Training, E-Learning, Social Networking, Hiring, Distance Learning, Organizational..., Campus
Education
Grand Canyon University 2009 — 2013
Doctor of Education (Ed.D.), Higher Education/Higher Education Administration, 3.74
University of Phoenix 2007 — 2009
Masters, Business Administration and Management, General, 3.6
University of Phoenix 2002 — 2007
Bachelors of Science, Business Management, 3.85
High Tech Institite 2000 — 2002
Associates of Science, Computer Systems Networking and Telecommunications, 4.0
Corbins Electric June 2013 - Present
Law Offices of Mark A. Kirkorsky, P.C. May 2012 - June 2013
Grand Canyon University June 2009 - February 2012
Royal Southwest August 2007 - June 2009
Verizon Wireless June 2000 - August 2007
Skills
Purchasing, Logistics, Customer Service, Process Improvement, Finance, Coaching, Team Building, Management, Contract Negotiation, Recruiting, Leadership, Project Planning, Analysis, Customer Retention, Marketing, Procurement, Process Scheduler, Strategic Planning, Negotiation, Sales, Outlook
Education
Ira A. Fulton Schools of Engineering at Arizona State University 2014 — 2014
Post-Grad Certification, Lean Green Belt
Grand Canyon University
MS, Leadership
Grand Canyon University
BS, Marketing
American River College
Associate of Arts (AA), General Studies
Verizon Wireless November 1999 - Present
Verizon Wireless 2003 - 2007
Skills
Direct Sales, Wireless, Sales Operations, Customer Retention, Sales Process, Customer Service, Solution Selling, Retail, Cold Calling, Customer Satisfaction, Telecommunications, Selling, Call Centers, B2B, Account Management, Sales, Sales Management, Team Building, Customer Experience, Management, Mobile Devices, Team Leadership
Education
Grand Valley State University 1995 — 1997
Health Science
Verizon Wireless August 2015 - Present
Best Buy September 2013 - Present
Cleveland Indians February 2013 - Present
Oro Valley Eye Care 2015 - 2015
JPMorgan Chase June 2012 - November 2012
University of Arizona Baseball December 2011 - April 2012
Sahuaro Girl Scout Council September 2010 - April 2011
Skills
Customer Service, Customer Relations, Inventory Management, Microsoft Office, Marketing, Sports Marketing, Sports, Public Speaking, Sports Management, Event Planning, PowerPoint, Facebook, Time Management, Social Networking
Education
Grand Canyon University 2013 — 2015
Bachelor of Applied Science (BASc), Sports Management, Sophomore
University of Arizona 2010 — 2014
MBA, Business Management.
Sunrise Mountain High School 2006 — 2010
Diploma
The Springs Living, LLC February 2015 - Present
The Quarry Senior Living February 2010 - December 2014
Touchmark Living Centers, Inc April 2006 - February 2010
PCR Contracting September 2004 - February 2006
Verizon Wireless February 2000 - August 2004
Skills
Healthcare, Community Outreach, Strategic Planning, Elder Care, Event Planning, Fundraising, Home Care, Public Relations, Seniors, Public Speaking, Non-profits, Marketing Strategy, Independent Living, Medicare, Team Building, Long-term Care, Volunteer Management, Leadership Development, Program Development, Start-ups, Healthcare Management, Marketing, Nonprofits, Retirement Homes, Strategic Program...
Education
Western Seminary 1999 — 2003
M.Div, Theology
Grand Canyon University 1989 — 1993
BA, Psychology, Biblical Studies
Bank of America October 2011 - Present
Verizon Wireless November 2007 - October 2011
Advanced engineering and research associates Inc. July 2000 - May 2004
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Sales, Strategic Planning, Team Building, Sales Management, Social Media, Customer Satisfaction, Time Management, Outlook, Coaching, Event Planning, Account Management, Leadership, Process Improvement, Training, Budgets, Analysis
Education
Grand Canyon University 2014 — 2018
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Net 10 technology 2000 — 2001
MCSE, A+certified,network administrator, Computer and Information Sciences and Support Services
Victor Valley College 1995 — 1998
Associate of Science (AS), Computer and Information Sciences and Support Services
Verizon Wireless January 2014 - Present
Verizon Wireless August 2012 - December 2013
Verizon Wireless November 2010 - August 2012
Laurel Ridge Treatment Center May 2008 - March 2010
Skills
Solution Selling, Customer Retention, Telecommunications, Salesforce.com, Mobile Devices, Sales Operations, Sales Process, Account Management, B2B, Direct Sales, Wireless, Customer Satisfaction, Customer Experience, Sales, Cellular Communications
Education
Grand Canyon University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Our Lady of the Lake University 2005 — 2007
Master of Science (M.S.), Counseling Psychology
Texas Tech University 2002 — 2004
Bachelor's Degree, Psychology
Post Properties April 2015 - Present
Verizon Wireless May 2014 - April 2015
Colonial Properties Trust October 2011 - January 2014
B's Nectar, former entertainment news blogger for www.thetea.com April 2010 - December 2012
Tribute Properties October 2009 - October 2011
Skills
Editing, Writing, News Writing, Short Stories, Journalism, Video Editing, Blogging, Creative Writing, Apartments, Yardi, Lease Administration, Leases, Property Management, Marketing, Online Advertising, Video Production
Education
Grand Valley State University 2005 — 2009
B.A., Broadcast Productions
Verizon Wireless Administrative AssistantMassMutual MidMichigan2014 - 2015
Verizon Wireless 2014 - 2015
Skills
Recruiting, Human Resources, Sales, Cold Calling, Time Management, Employee Training, Management, Call Centers, Employee Relations
Education
Grand Valley State University 2015 — 2017
Bachelor of Business Administration (BBA)
Suffolk County Community College 2012 — 2014
Associate of Arts (AA), Business Administration and Management, General
Verizon Wireless 2011 - 2012
Skills
Call Centers, Customer Retention, Team Leadership, Customer Satisfaction, Troubleshooting, Customer Experience, Teaching, Microsoft Office, Customer Service, Team Building, Public Speaking, Sales
Education
Grand Canyon University 2014 — 2016
Master of Education (MEd)
Verizon Wireless April 2015 - Present
T MOBILE SA April 2014 - April 2015
T MOBILE SA January 2013 - March 2014
MetroPCS March 2013 - June 2013
MetroPCS 2010 - 2013
TEKsystems October 2010 - December 2012
United States Air Force March 2005 - October 2010
Skills
Telecommunications, Fiber Optics, Copper Cabling, Carrier Ethernet, RF, Microwave, UHF, HF, Nortel, Lucent, LAN-WAN, CDMA
Education
Grantham University
United States Air Force CC
Verizon Wireless August 2013 - Present
University of Phoenix October 2003 - August 2005
Skills
Sales, Leadership, Higher Education, Coaching, Training, Management, E-Learning, Team Leadership, Account Management, Customer Retention, Program Management, Team Building, Leadership Development, Strategic Planning, Cold Calling, Public Speaking
Education
Grand Canyon University 2011 — 2013
Master's degree, Business Administration and Management, General
University of Phoenix 2009 — 2011
Bachelor of Business Administration (BBA), Management
AT&T March 2013 - Present
Inspired Green 2012 - 2013
Verizon Wireless 2010 - 2012
Skills
Telecommunications, Wireless, VoIP, Mobile Devices, IP, Direct Sales, Solution Selling, Managed Services, Customer Retention, GSM, Unified Communications, LTE, Customer Experience, Cellular Communications, Customer Satisfaction, Sales, Customer Service, Account Management, Sales Process
Education
Grand Valley State University 2007 — 2010
Bachelor of Arts (B.A.), Health Communication
Fit4Mom Seacoast June 2015 - Present
LG Electronics July 2014 - October 2014
Verizon Wireless September 2011 - July 2014
Dunkin Donuts August 2009 - July 2011
Coastal States Construction May 2003 - July 2011
Private Tutor January 2011 - June 2011
Skills
Windows OS, Mac OS X, Word, Excel, Outlook, Peachtree, Adobe Reader, Customer Satisfaction, Microsoft Word, PowerPoint, Wordperfect, Microsoft Excel, Adobe Acrobat, Customer Service, Data Entry, Inventory Management, Troubleshooting, Management, Invoicing, Sales, Windows, OS X, Telephone Skills, Teamwork, Microsoft Office, Customer Experience, Administrative..., Retail, Office Management, Pricing, Inventory Control, Analysis, Windows 7, Accounts Receivable, Social Media Marketing, Payroll, WordPress, Twitter, Facebook, AboutMe, Hootsuite, iOS, Blackberry, Android, Windows 8, Windows Vista, PeopleSoft, Social Media, Cash Management, Teaching Adults
Education
Great Bay Community College 2015 — 2015
Mobile Marketing Certificate, & Basics of Creating Cell Phone Apps, Mobile Marketing Certificate, & Basics of Creating Cell Phone Apps
Southern New Hampshire University 2012 — 2014
Master's degree, Marketing
University of Massachusetts Lowell 2008 — 2010
Bachelors of Science in Business Administration, Marketing
PwC January 2014 - Present
Verizon Wireless August 2009 - December 2013
Pizza Ranch January 2008 - August 2009
Hilton Garden Inn September 2005 - August 2007
Skills
Account Management, Event Management, Team Leadership, Interpersonal..., Project Management, Sales, Customer Experience, Sales Management, Solution Selling, Wireless, Sales Process, Customer Retention, Sales Operations, Cold Calling
Education
Grand View College 2014 — 2016
Bachelor's Degree, Business Administration, Concentrations in Marketing & Management
Johnston High School 2003 — 2007
Verizon Wireless May 2015 - Present
Verizon Wireless September 2014 - Present
Verizon Wireless January 2013 - September 2014
ITT Technical Institute June 2012 - December 2012
Lifeskills Center of Youngstown July 2005 - January 2012
Mahoning County Children Services March 2004 - May 2008
Skills
Education, Academic Advising, Motivation, Inspiration, Enrollment Services, Tutoring, Mentoring, Public Speaking, Admissions, Adult Education, Coaching, Customer Service, Event Planning, Higher Education, Leadership, Leadership Development, Microsoft Excel, Microsoft Office, Recruiting, Student Affairs, Team Building, Time Management, Training
Education
Grand Canyon University 2010 — 2012
Master's degree, Special Education
Kent State University 1997 — 2000
Bachelor's degree, General Studies
Tech Skills of California
A+ Certification, Information Technology
University of Pittsburgh
Film and Television Industry March 2015 - Present
Cbeyond May 2014 - December 2014
Verizon Wireless December 2005 - October 2013
Skills
Wireless, Mobile Devices, 4G, Cellular Communications, Mobile Technology, CDMA, Telecommunications, M2M, Mobile Communications, Sales, Direct Sales, WiFi, Wireless Broadband, Solution Selling, LTE, EVDO, VoIP, Solutions Marketing, Cellular, Wireless Networking, Broadband, T1, Mobile Applications, Salesforce.com, Product Management, Ethernet, Fiber Optic Networks, Customer Relations, Customer Retention, B2B Marketing, Escalation Resolution
Education
Grambling State University
Indiana University-Purdue University at Indianapolis
Communication and Media Studies
Verizon Wireless 2013 - Present
Verizon Wireless 2011 - 2013
Verizon 2009 - 2010
Southeast Uniform Solutions LLC 2004 - 2009
Skills
Wireless, Telecommunications, Customer Retention, Direct Sales, Customer Experience, Solution Selling, Sales Operations, Customer Satisfaction, Cellular Communications, M2M, Sales Management, Mobile Devices, Account Management, Sales Process, Cold Calling, Call Centers, Sales, Quotas, 4G, B2B
Education
Grand Canyon University
Business Applied Management
Aramco Services Company July 2014 - Present
Team Bombshell January 2014 - Present
Aramco Services Company August 2008 - July 2014
Art Institute of Houston February 2008 - August 2008
Verizon Wireless April 1994 - October 2007
Skills
Telecommunications, Customer Satisfaction, Wireless, Sales, Team Leadership, Team Building, Project Management, Cross-functional Team..., Leadership, Management, Program Management, Business Analysis, Account Management, CRM, Competitive Analysis, Contract Negotiation, Direct Sales, Interviews, Project Planning, New Business Development, Sales Management, Sales Operations, Strategy, Solution Selling, Troubleshooting, Vendor Management
Education
Texas Southern University 2011 — 2012
EMPA
Grand Canyon University
MBA & MS
Navasota High School
University of Phoenix
BS, Business Management
Verizon Wireless February 2007 - May 2012
Skills
Customer Service, Customer Satisfaction, Technical Support, Sales, Administrative..., Leadership, Team Leadership
Education
Grantham University 2012 — 2013
Associate of Arts (AA), Business Administration and Management, General
University of Kentucky 2004 — 2007
Bachelor of Arts (BA), Broadcast Journalism
Ameriplan April 2015 - Present
Verizon Wireless May 2010 - August 2013
Ford Motor Credit Company September 1997 - February 2010
Skills
Telecommunications, Sales, Customer Service, Finance, Customer Satisfaction, Call Centers, Process Improvement, Marketing, Analysis, Credit, Leadership, Customer Experience
Education
Grand Canyon University 2014 — 2017
Masters of Science in Professional Counseling, Counseling Psychology
University of Phoenix 2005 — 2009
Bachelor of Science (B.S.), Business Management
Mount Vernon High School 1986 — 1990
Diploma
Family Fitness Centers January 2015 - Present
Market Source, Inc January 2014 - January 2015
Optimal Media Group September 2012 - February 2014
Verizon Wireless August 2010 - October 2011
IPCS May 2006 - July 2009
RadioShack April 2003 - May 2006
Skills
Marketing, Sales Management, Sales Presentations, Sales, Direct Sales, Marketing Communications, Marketing Strategy, Telecommunications, Telemarketing, Closing Contracts, Closing Deals, Sales Hiring, Hiring Employees, Selling Businesses, Personal Training, Sales Rep Training, Sales Leadership..., Communication, Social Networking, Wireless Networking, Business Networking, Windows 7, Windows Phone, iPhone Support, Android, Blackberry OS, Microsoft Word, PowerPoint, Microsoft Excel, CRM, Sales Process, Cold Calling, Sales Operations
Education
Grand Valley State University 2012 — 2015
International Business, Currently Maintaining a 3.41 G.P.A.
Muskegon Community College 2009 — 2012
Associate's degree, Business, Management, Marketing, and Related Support Services, 3.41 G.P.A.
Spectrum Health Systems 2014 - Present
Spectrum Health November 2012 - Present
Comcast Cable May 2010 - September 2012
Verizon Wireless 2004 - 2010
Skills
Healthcare, Revenue Cycle, Critical Thinking, Consultative Sales..., Customer Retention, Direct Sales, Sales, Networking, Call Centers, Telecommunications, Sales Process, Salesforce.com, VoIP, Wireless, Customer Experience, Account Management, Sales Presentations, Customer Satisfaction, Team Leadership, Solution Selling, Sales Operations, Management, Training, Building Relationships, Vendor Management, Leadership, Patient Support, Medical Terminology, Cerner, Epic Systems
Education
Grand Rapids Community College
Associate of Science (A.S.), Biology, General
Volkswagen Financial Services November 2012 - Present
West Monroe Partners April 2011 - March 2013
Accenture June 2010 - April 2011
Best Buy March 2010 - June 2010
Solar Turbines November 2009 - March 2010
Verizon Wireless October 2009 - November 2009
Accenture October 2008 - November 2009
JPMorgan Chase April 2009 - June 2009
Illinois Department of Employment Security (IDES) April 2009 - June 2009
Best Buy June 2007 - June 2008
Skills
HTML5, CSS3, jQuery, ASP.NET MVC, WCF, LINQ, SQL Server 2000-2008, ASP.NET AJAX, Application Development, Software Testing, Performance Testing, Performance Tuning, Web Analytics, Project Management, Virtualization, Continuous Integration, Database Design, UML Modeling, Data Migration, Capacity Planning, Infrastructure Sizing, Object Oriented Design, Aspect Oriented Design, Software Design Patterns, Model View Controller, Single Sign On..., REST-based Architecture, Mult-tenant Architecture, MS Project, Team City, Cruise Control, C#, .NET, ASP.NET, Web Services, WPF, WF, Windows Mobile, RMI, JMS, Java, JSP, JAXB, Spring, Visual Studio, Eclipse, Agile, Scrum, Windows Azure, Requirements Analysis
Education
Northwestern University - Kellogg School of Management 2011 — 2013
MBA, Technology Industry Management, Strategy, Finance
Grand Valley State University 2005 — 2007
MSc, Software Engineering, Distributed Computing, Object-Oriented Technology
Hope College 1998 — 2002
BA, Computer Science
Grand Canyon University April 2014 - Present
Dish Network March 2011 - April 2014
Target January 2010 - March 2011
Verizon Wireless July 2004 - January 2010
Skills
Human Resources, Coaching, Corrective Actions, Recruiting, Interviews, Consulting, Unemployment Claims, Talent Management, Succession Planning, Terminations, New Hire Orientations, Employee Training, Retention Strategies, Employee Turnover, Employee Engagement, Staffing Plans, Employee Relations, Employee Recognition, Customer Service, Management, Sales Management, Forecasting, Training, Leadership, Leadership Development
Education
Grand Canyon University 2014 — 2016
Master of Business Administration (M.B.A.)
University of Arizona 2013 — 2014
Some Graduate-level coursework completed, Management Information Systems
University of Michigan-Dearborn 2004 — 2007
Bachelor of Business Administration (B.B.A.), Workforce Management
PCM February 2015 - Present
Apprion August 2011 - January 2015
TeleCommunication Systems January 2010 - January 2012
Schlumberger Information Solutions January 2009 - January 2010
3Di Technologies November 2007 - October 2008
Earthlink Inc. January 2007 - October 2007
Anadarko Petroleum May 2006 - January 2007
Verizon Wireless May 2004 - May 2006
Sprint December 2000 - May 2004
Divine Tower Incorporation May 2000 - December 2000
Skills
Wireless, RF, WiFi, Telecommunications, Microwave, VoIP, Cisco Technologies, Antennas, System Deployment, Networking, Testing, Network Engineering, Hardware, Troubleshooting, WiMAX, CDMA, IP, Fiber Optics, Wireless Networking, Switches, TCP/IP
Education
Community College of the Airforce 2003 — 2003
N/A, Telecommunications
Grantham University 2000 — 2001
U.S. Army Signal School 1996 — 1996
N/A, Telecommunications
Verizon Wireless January 2013 - Present
Verizon Wireless June 2012 - January 2013
Palo Verde Nuclear Generating Station July 2010 - January 2012
Amazon.com August 2007 - July 2008
Skills
Employee Relations, Finance, Process Improvement, Budgets, Forecasting, Financial Analysis, Analysis, Management, Training, PeopleSoft, Customer Service, General Ledger
Education
Grand Canyon University 2008 — 2011
Master of Business Administration (MBA), Finance
New Mexico Highlands University 2004 — 2007
Bachelor of Business Administration (BBA), Finance
UPS March 2014 - Present
UPS Capital® September 2012 - March 2014
UPS November 2010 - August 2012
Verizon Wireless December 2006 - August 2012
Skills
Account Management, Customer Retention, Customer Service, Transportation, Logistics, Customer Satisfaction, Inventory Management, Pricing, Sales, Sales Management, Team Building, Cold Calling, B2B, Budgets, Business Development, Business Planning, Contract Negotiation, Direct Sales, Forecasting, Key Account Management, Leadership, Management, Marketing, Negotiation, New Business Development, Operations Management, Process Improvement, Retail, Sales Operations, Sales Process, Salesforce.com, Selling, Solution Selling, Strategic Planning, Supply Chain, Team Leadership, Time Management, Training
Education
Grand Canyon University 2014 — 2016
Master's degree, Psychology
Newberry College 1993 — 1997
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Verizon Wireless January 2011 - Present
JP Morgan Chase November 2009 - January 2011
Speedway SuperAmerica LLC May 2008 - November 2009
Finlay Fine Jewelry September 2006 - April 2008
Education
Grand Valley State University 2005 — 2008
Management
Bay De Noc Community College 2001 — 2002
Business Administration
MOBI Wireless Management May 2015 - Present
Verizon Wireless November 2010 - Present
Specialized Millwork 2006 - 2008
Skills
Accounts Payable, Customer Service, Payroll, Accounts Receivable, Account Reconciliation, Account Management, Sales, Time Management, Microsoft Excel, Microsoft Word, Accounting, PowerPoint, Financial Reporting, Small Business, Data Analysis, Invoicing, Sales Operations, Inventory Management, Hiring, Inventory Control, Forecasting, Analysis, Microsoft Office, Financial Analysis, Strategic Planning, Business Analysis, Direct Sales, Operations Management
Education
Grand Canyon University 2000 — 2004
Bachelors, Business Administration
Verizon Wireless March 2008 - Present
AT&T Mobility December 2002 - March 2008
Level 3 Communications November 1999 - December 2002
Education
University of Denver 1992 — 1994
MT, Tax
Grand Valley State University
BBA, Accounting
BURST AGENCY May 2011 - Present
Verizon Wireless April 2007 - Present
Cingular Wireless, Customer Service April 2006 - August 2007
Skills
Customer Satisfaction, Call Center, T1, Wireless, Telecommunications, Customer Service, Customer Retention, Pricing, Customer Experience, Outlook, Billing Systems, Access, Cold Calling, Direct Sales, Account Management, Microsoft Office, Mac OS X, Mac OS, Marketing Communications, Social Media Marketing, Marketing Research, Marketing Strategy, Social Marketing, Lotus, Adobe Acrobat, Adobe Creative Suite
Education
Strayer University-Maryland 2009 — 2011
M.B.A, Marketing
Grambling State University 2001 — 2005
Bachelor of Liberal Arts, Mass Communications
Sprint Nextel 2008 - Present
Verizon Wireless 2005 - 2008
Menards 2000 - 2005
Education
University of Maryland University College 2006 — 2009
M.S, Management, Public Relations
Grand Valley State University 1999 — 2004
B.A, English Education
Verizon Wireless 2009 - Present
Alltel Wireless October 2004 - January 2009
Alltel 2004 - 2009
Imperial Co./Next Door Stores July 1991 - January 2003
Skills
Training Delivery, Training, Retail, Team Building, Leadership, Coaching, Process Improvement, Business Development, Project Management, New Business Development, Management, Sales, Vendor Management, Strategic Planning, Performance Management, Team Leadership, Cross-functional Team..., Contract Negotiation, Strategic Partnerships, Forecasting, Selling, Customer Service, Call Centers, Product Marketing, Key Account Management, Cold Calling, Customer Retention, Quotas, CRM, Mobile Devices
Education
Grand Valley State University 1970 — 1972
None, Elemetary Education
Axiom Training
Professional Sales Process
Takeda Pharmaceuticals Senior Product Manager, IBD MarketingTakeda PharmaceuticalsMarch 2013 - Present
Takeda Pharmaceuticals December 2011 - March 2013
Takeda Pharmaceuticals February 2010 - December 2011
Takeda Pharmaceuticals July 2007 - February 2010
Takeda Pharmaceuticals September 2003 - July 2007
Verizon Wireless February 2003 - September 2003
Allegiance Telecom January 2002 - January 2003
Skills
Managed Care, Pharmaceutical Sales, Marketing, Diabetes, Project Management, Strategic Planning, Sales Effectiveness, Pharmaceutical Industry, Branding & Identity, Sales Operations, Product Launch, Cross-functional Team..., Sales, Gastroenterology, Advertising, Cardiology
Education
Lake Forest Graduate School of Management 2009 — 2012
MBA
Grand Valley State University 1998 — 2001
BBA, Management, Marketing
Verizon Wireless September 2010 - Present
API Systems, Inc. October 2010 - January 2011
Applied Technical Systems May 2009 - July 2009
Applied Technical Systems January 2009 - April 2009
Levi, Ray & Shoup, Inc. 2008 - 2008
Skills
Java, JavaScript, MySQL, Oracle, Bash, Web Development
Education
Grand Valley State University 2004 — 2008
BS, Computer Science
Verizon Wireless August 2006 - Present
Centennial Wireless February 2006 - August 2006
Best Buy July 2004 - December 2005
Education
Grand Valley State University 2001 — 2006
B.A., Finance
East Texas Professional Credit Union September 2013 - Present
East Texas Professional Credit Union July 2010 - August 2013
Verizon Wireless September 2009 - March 2010
The Look For Hair Salon August 2008 - August 2009
Meijer July 2003 - August 2008
Kumon Learning Center July 2005 - January 2007
The Look For Hair Salon September 2004 - June 2005
Skills
Customer Service, Customer Satisfaction, PowerPoint, Call Centers, Microsoft Excel, Troubleshooting, Cross Selling, Conflict Resolution, Problem Solving, Negotiation, Process Improvement, Team Leadership, Resource Management, Employee Training, Following Up, Analysis, Time Management, Technical Support, Spanish, Microsoft Office, Outlook, Positive Can-do Attitude, Consumer Loan Processing, Staff Development, Payroll
Education
Grand Valley State University 2005 — 2008
Bachelor of Arts
University of Dubuque August 2008 - Present
McGraw-Hill Higher Education January 2005 - December 2007
Verizon Wireless April 1997 - August 2002
Skills
Advertising, Microsoft Excel, Team Leadership, Community Outreach, Budgets, Management, Social Media, Grant Writing, PowerPoint, Team Building, Creative Writing, Adobe Creative Suite, Customer Service, Social Media Marketing, Leadership, Coaching, Teaching, Strategic Planning, Marketing Communications, Process Improvement, Customer Satisfaction, Customer Retention
Education
University of Dubuque 2014 — 2016
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Grand Valley State University
Art/Art Studies, General
Western Michigan University
Design and Applied Arts
Michigan Technological University July 2011 - Present
Verizon Wireless June 2003 - July 2011
Alltel Wireless 2003 - 2009
Northern Michigan University 2001 - 2003
Skills
Team Building, Customer Service, Microsoft Office, Networking, Sales, Troubleshooting, Customer Satisfaction, Team Leadership, Leadership, Microsoft Excel, System Administration, Training, Software Documentation
Education
Northern Michigan University 2001 — 2003
BS, Computer Information Systems Systems Analysis and Design
Grand Valley State University 1999 — 2001
Business
Jeffers High School 1994 — 1999
Diploma-General
Ricoh USA March 2014 - Present
Verizon Wireless January 2009 - March 2014
Alltel Wireless March 2007 - January 2009
State Chemical August 2005 - March 2007
Van Eerden Food Service September 1998 - 2005
Skills
Salesforce.com, Sales, Customer Service, Solution Selling, Microsoft Excel, PowerPoint, Erate, Mobile Data Solutions, Tablets, Wireless, Account Management, Customer Retention, M2M, Marketing, Cellular Communications, Sales Management, Direct Sales, Mobile Devices, Sales Process, Leadership, Telecommunications, Management, E-Rate
Education
Grand Valley State University 1991 — 1996
BS, Kinesiology
Verizon Wireless October 2011 - Present
Independent Consultant January 2009 - October 2011
The Courtney Barnes Group August 2003 - December 2008
Elektra Entertainment June 2001 - August 2003
Skills
Sales, Event Management, Event Planning, Press Releases, Music, Budgets, Account Management, Social Media Marketing, Social Networking, Sales Management, Marketing, Customer Service, Social Media, Writing
Education
Grambling State University
Bachelor of Arts, Public Relations
Cerner Corporation September 2014 - Present
Cerner Corporation August 2012 - September 2014
Grantham University July 2010 - August 2012
Grantham University July 2010 - July 2012
SkillPath Seminars October 2009 - December 2009
Verizon Wireless August 2004 - July 2009
Verizon Wireless July 2002 - July 2004
Southwestern Bell Telephone Company March 2000 - May 2002
Skills
Educational Leadership, Adult Education, Enrollment Management, Higher Education, Distance Learning, Academic Administration, Accreditation, Student Affairs, Staff Development, Faculty Development, Educational Technology, Instructional Technology, E-Learning, Admissions, Management
Education
Grantham University 2010 — 2012
Master Health Care Administration, 2012
Grantham University 2010 — 2011
Masters of Science, Health Care Administration
MidAmerica Nazarene University 2007 — 2009
Bachelors of Science, Business Management and Human Relations
D.A. Blodgett - St. John's September 2011 - Present
St. Johns Home August 2010 - September 2011
Verizon Wireless September 2007 - September 2010
St. John's Home June 2006 - August 2007
Verizon Wireless July 2002 - June 2006
Skills
Customer Service, Inventory Management, Counseling, Troubleshooting, Customer Satisfaction
Education
Grand Valley State University 2002 — 2005
Bachelor of Science, Criminal Justice with an emphasis on Juvenile Justice
Verizon Wireless June 2015 - Present
Verizon Wireless October 2013 - May 2015
Verizon Wireless September 2011 - October 2013
Verizon Wireless August 2007 - September 2011
Verizon Wireless August 2007 - September 2011
Best Buy 2001 - 2007
Skills
Sales Management, Customer Retention, Performance Management, Cold Calling, Recruiting, CRM, Sales, Direct Sales, Sales Operations, Management, Leadership, Merchandising, Retail, Time Management, Coaching, Wireless, Customer Satisfaction, Customer Experience, Call Centers, Telecommunications, Account Management, Sales Process, B2B, Contract Negotiation, Retail Sales, Hiring, Solution Selling, Salesforce.com, Sales Presentations, Quotas, Employee Training, Cellular Communications, Selling, M2M, Profit, Team Leadership, P&L Management, Market Planning, Training, Mobile Devices, Project Management, Mobile Technology, Store Management, Strategic Partnerships
Education
Grand Valley State University 1997 — 2003
Bachelor of science, Psychology
Community Choice Credit Union July 2013 - Present
Synergetic Marketing Sales October 2012 - May 2013
Hansons Windows January 2012 - September 2012
Verizon Wireless March 2006 - November 2011
Skills
Marketing, Social Media Marketing, Marketing Strategy, Email Marketing, Marketing Management, SEO, Customer Experience, Customer Satisfaction, Customer Retention, Customer Service, Sales, Direct Sales, Sales Management, Business Development, Advertising
Education
Grand Canyon University
Schoolcraft College
Business, Management, Marketing, and Related Support Services
Verizon Enterprise Solutions Group July 2012 - Present
Verizon Wireless August 2007 - July 2012
Verizon Wireless July 2006 - August 2007
Verizon Wireless July 2005 - 2006
Verizon Wireless September 2000 - July 2005
Skills
Wireless, M2M, Telecommunications, Mobile Devices, LTE, Cellular Communications, Solution Selling, Mobile Technology, Direct Sales, Unified Communications, 4G, Wireless Broadband, Telematics, Sales Operations, Account Management, Wireless Networking, Customer Retention, CDMA, Managed Services, Mobile Communications, Product Management, Leadership, Customer Satisfaction, Sales, MPLS, VoIP, Broadband, IP, Product Marketing, EVDO, Sales Process, Customer Experience, Strategic Partnerships, Telephony, Call Centers, Salesforce.com, Channel Partners, Go-to-market Strategy, Selling, Enterprise Mobility, B2B, Cloud Computing, Project Management, Social Networking, Wireless Routers, Wireless Security, Information Security..., Network Security, Computer Security, Solutions Marketing
Education
Penn State University 2010 — 2015
Associate of Science (A.S.), Information Science and Technology focused in Security Risk Analysis, 3.50
Penn State University 2010 — 2015
Undergraduate Certificate in Security and Risk Analysis, Security and Risk Analysis, 3.50
Penn State University 2012 — 2014
Undergraduate Certificate in Information Sciences and Technology, Information Sciences and Technology, 3.62
Grand Valley State University 2001 — 2003
NA, Business
Cintas February 2011 - Present
Verizon Wireless November 2000 - September 2010
Education
Grand Valley State University 1998 — 2000
Bachelor's of Business Administration, Finance
American Red Cross February 2011 - Present
Edward Jones October 2009 - September 2010
Verizon Wireless October 2004 - September 2009
Verizon Wireless June 2000 - October 2004
Skills
Sales Management, Direct Sales, Sales Presentations, Business Networking, Outside Sales, Coaching, Account Management, Territory..., Recruiting, Sales, Sales Operations, Cold Calling, Management
Education
State University of New York Empire State College 2011 — 2013
Bachelor of Science (B.S.), Business Management and Economics
Grand Valley State University 1998 — 2004
Eaton Rapids High School 1994 — 1998
Conecto LLC August 2009 - Present
Verizon Wireless June 2001 - July 2008
Skills
Product Management, Cross-functional Team..., Telecommunications, Strategic Partnerships, Product Marketing, Product Development, Mobile Devices, Wireless, Sales Management, Leadership, Start-ups, Business Strategy, Marketing, Marketing Strategy, Strategic Planning
Education
Grand Valley State University 1988 — 2001
Bachelor of Science, Health Communications
Lakeview High School
Coleman Trucking and Hauling LLC March 2010 - Present
Coleman Trucking and Hauling LLC March 2010 - Present
Verizon Wireless October 2000 - November 2009
Reese and Nichols Realtors September 1998 - December 2008
Quik Trip Corporation March 1995 - October 2000
US Army March 1985 - March 1993
Education
Grambling State University
a Bachelor Degree, Business Management; Business Management
Road Masters Truck Driving School Kansas
State Farm June 2012 - Present
woodforest national bank October 2011 - June 2012
Verizon Wireless November 2006 - October 2011
Skills
Retail Banking, Consumer Lending, Personal Banking, Loans, Credit, Commercial Banking, Small Business Lending, Credit Analysis, Commercial Lending, Loan Origination
Education
Grand Canyon University
Kilgore College
Office Depot October 2014 - December 2014
Valley Forge Fabrics February 2014 - July 2014
American Express July 2012 - February 2014
Verizon Wireless October 2011 - January 2012
Verizon Wireless December 2010 - October 2011
Uline February 2007 - October 2010
Skills
Customer Service, Analysis, Customer Retention, CRM, PowerPoint, Process Improvement, Account Management, Reporting & Analysis, Lotus Notes, Project Coordination, Client Liason, Production Management, Microsoft Office, Public Speaking, Access, Apple, Cognos, AS400, Jacada, Adobe, Organizational..., Sales Operations, Marketing Communications, Training, Team Building, Management, Marketing, Time Management, Leadership, Sales, Microsoft Excel
Education
Grand Canyon University 2009 — 2011
MASTER OF BUSINESS ADMINISTRATION, MARKETING
Michigan State University 2002 — 2006
BACHELOR OF ARTS, COMMUNICATIONS & MARKETING
Verizon Wireless January 2009 - Present
Skills
Customer Service, Tier 1 Troubleshooting, Sales Support, Management
Education
Grambling State University
Edward Rose and Sons May 2013 - Present
Verizon Wireless May 2010 - June 2012
Skills
Call Center, Customer Satisfaction, Customer Experience, Customer Retention, Telecommunications, Cellular Communications, EVDO, Wireless, Technical Support, Troubleshooting, Customer Service, 4G, Blackberry, BMC Remedy, Customer Support, CDMA, Telephone Skills, Escalation, VoIP, Account Management, Mobile Devices, Call Centers, Wireless Networking
Education
Oakland Community College 2012 — 2012
Grand Valley State University 2003 — 2007
Bachelor of Arts (B.A.), Creative Writing
Verizon Wireless August 2004 - Present
Miller Mold Company April 1996 - August 2004
TCI Cable April 1986 - June 1990
Skills
Sales, Office Administration
Education
Grand Canyon University 2009 — 2009
Merrill high school 1974 — 1986
High school diploma
Verizon Wireless December 2014 - Present
Knipp Contracting August 2014 - January 2015
Sprint by E Systems Mgmt June 2012 - December 2012
Grand Canyon University January 2012 - May 2012
Knipp Contracting January 2010 - August 2011
Skills
Social Networking, Leadership, Customer Service, Team Leadership, Communication, Public Relations, Public Speaking, Sales, Microsoft Word, Process Scheduler, Typing, Microsoft Excel, PowerPoint, QuickBooks, Call Center, Accounts Payable, Cisco Technologies, Punctuation, Always Punctual, Data Entry, Creative Writing
Education
Grand Canyon University 2014 — 2015
Master's Degree, Business Administration and Management, General
Grand Canyon University 2011 — 2014
Bachelor's Degree, Communication, General
Northwest Christian Highschool 2007 — 2011
Highschool Degree
Verizon Wireless February 2014 - Present
Verizon Wireless May 2013 - May 2014
United States Air Force February 2007 - March 2013
Harbor Freight Tools March 2006 - February 2007
Six Flags May 2005 - November 2006
Skills
Troubleshooting, Telecommunications, Integration, Network Design, Wireless, Networking, WAN, Process Improvement, Computer Security, Analysis, Security Clearance, DoD, Information Assurance, Military, Security, Switches, Network Security, Network Administration, Computer Hardware, Software Installation, Routers, Testing, Computer Network..., Active Directory, Cisco Technologies, TCP/IP, LAN-WAN, Cisco IOS, Wireless Networking, Firewalls, Hardware, Cisco Routers, Technical Support, Routing, Operating Systems, Optical Fiber, Microsoft Exchange, Visio, VoIP, Information Security, IP, Cabling, Windows, Help Desk Support, Microsoft Office, Team Leadership, Leadership, Customer Service
Education
Grantham University 2011 — 2012
Bachelor, Computer Science
SC Department of Education January 2014 - Present
Verizon wireless June 2006 - January 2014
Skills
Call Centers, Training, Telecommunications, Training Delivery, Performance Management, Employee Training, Customer Experience, Coaching, Customer Retention, Recruiting, Employee Relations, Employee Engagement
Education
Webster University 2004 — 2008
Master of Business Administration (MBA), Human Resources Management and Services
Grambling State University 1995 — 2000
Bachelor of Science (BS), Computer Information Systems
Belcan Tech, contracted to Allison Transmission December 2012 - April 2013
IDEA, contracted to Allison Transmission May 2008 - October 2012
U.S. Census Bureau May 2007 - December 2007
UA Plumbers Local 98 2001 - 2007
Work Safe, LLC January 2000 - December 2000
Verizon Wireless January 1996 - January 2000
Skills
Office Administration, Problem Resolution, Customer Service, Wireless Communications..., Telecommunications, Call Center, Accounts Payable, Account Reconciliation, Account Management, Office Management, Asset Managment, Problem Solving, Inventory Control, Training, Strategic Planning, Process Improvement, Microsoft Office, Analysis, Asset Management, Automotive, Management, Leadership, Call Centers, Continuous Improvement, Customer Satisfaction
Education
Baker College
Bachelors Degree, Business Leadership
Grand Valley State University
Founders Brewing Co. June 2013 - Present
Verizon Wireless April 2010 - June 2013
Verizon Wireless / Alltel Wireless September 2009 - April 2010
Verizon Wireless March 2008 - August 2009
Verizon Wireless September 2006 - March 2008
Skills
Wireless, Sales, Customer Retention, Management, Sales Process, Customer Satisfaction, Merchandising, Troubleshooting, Sales Operations, Retail, Customer Experience, Sales Management, Telecommunications
Education
Grand Valley State University 2004 — 2006
Grand Rapids Community College 2003 — 2004
Verizon Wireless June 2013 - Present
Education
Grand View College 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
America's CAR-MART, Inc. November 2014 - Present
Verizon Wireless June 2014 - November 2014
Skills
Telecommunications, Customer Service, Sales, Management, Microsoft Office, Project Management, Wireless, Team Leadership, Account Management, Sales Management
Education
Grayson County College 2012 — 2017
Associate's Degree, Business Administration and Management, General, Freshman
Verizon Wireless April 2014 - Present
Verizon Wireless March 2012 - April 2014
Sleep Number by Select Comfort May 2007 - March 2012
Skills
Account Management, Process Improvement, Customer Service, Microsoft Office, Sales Management, Project Management, Solution Selling, Marketing Communications, Marketing, Team Building, Customer Retention, Sales Operations, Wireless, Telecommunications, Leadership, Customer Satisfaction, Management, Sales, Retail, Sales Process, Cold Calling, Training, Coaching, Customer Experience, Employee Training, Inventory Management, Direct Sales, Store Management, Team Leadership
Education
Grand Valley State University 1998 — 2003
Bachelor of Science (BS), Communication, General