Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless June 2014 - Present
Skills
Optimization, Turn Up New..., Troubleshoot..., Drive Test, RF Design, Volte, Turn up TMA & RET, GSM, Telecommunications, UMTS, LTE, Wireless, CDMA, GPRS, WiMAX, 4G
Education
University of Central Punjab 2008 — 2013
EE, Electrical Engineering
Greenville Technical College 2011 — 2011
Bachelor of Engineering (BE), Electrical Engineering
King County Metro November 2013 - Present
Verizon Wireless January 2009 - June 2012
Verizon Wireless January 1995 - December 2008
Skills
Troubleshooting, Call Centers, Customer Satisfaction, Integration, Time Management, Customer Service, Customer Experience, Wireless, Technical Support, Security, Process Scheduler, Telecommunications, Banking, VoIP, Team Leadership, Software Documentation
Education
Green River Community College 2013 — 2015
Legal Administrative Assistant/Secretary
Holy Names Academy 1984 — 1988
Verizon Wireless June 2001 - Present
Washington State University August 1998 - December 2000
Skills
Adobe Creative Suite, Project Management, Training Delivery, Curriculum Development, Integrating Technology..., Virtual Training, C/C++, ActionScript, Flash Animation, Graphic Design, Unix Operating Systems, Program Management, Training, Telecommunications, Customer Experience, Wireless, Marketing, M2M, Mobile Devices, Cellular Communications, Mobile Technology, Call Centers, B2B, 4G, Direct Sales, LTE, Solution Selling, Mobile Communications, Smartphones, CDMA, Broadband, Unified Communications
Education
Washington State University
Green River Community College
E2 Optics September 2015 - Present
CondoInternet November 2014 - September 2015
Boeing- abcom vendor September 2013 - September 2014
Verizon Wireless February 2013 - September 2013
Dish Network September 2011 - January 2013
DIRECTV February 2009 - August 2011
Skills
Wireless Networking, LTE, WLAN, 4G, Mobile Internet, Windows 7, Construction Management, Computer Hardware, OS X, Internet Services, Windows XP Pro, Windows Phone, Satellite TV, Cloud Computing, Cat5e, Satellite Modems, Internetworking, SSIS, Smart TV, HDTV, Satellite Networking, Satellite Tool Kit, Acoustic Guitar, Mounting, WEP, DCN, Fiber Optics, Network Architecture, Network Infrastructure, Telecom Infrastructure, Cisco Routers, Cisco VoIP, Cisco Wireless, Microwave Systems, Fiber Optic Networks, Fusion Splicing, TCP/IP, RF & Microwave Design, RF Engineering, Telecommunications, Wireless
Education
Green River Community College 2005 — 2005
GED, Field of study
Verizon Wireless June 2015 - Present
Wendell Clothing Company May 2014 - May 2015
21 Elementz June 2013 - December 2014
Carbondale Main Street January 2014 - May 2014
PRSSA 2013 - 2014
Skills
Blogging, Fashion styling, Advertising, Marketing, Social Media Marketing, Photoshop, InDesign, iMovie, Fashion Shows, Fashion, Styling, Budgets
Education
Southern Illinois University, Carbondale 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Fashion Merchandising
Grenoble Ecole de Management 2014 — 2014
Certification of Completion, Undergraduate Summer Program in Small and Family Business & International Marketing
Case Parts Company July 2007 - Present
Case Parts Company July 2007 - Present
Verizon Wireless May 2004 - July 2005
Skills
Customer Service, Multi Tasking, Answering Phones, Account Reconciliation, Account Management, Data Entry, Outlook, Microsoft Word, Telephone Skills, Microsoft Office, Wireless, Inventory Management, Sales, Invoicing, CRM, Accounts Payable, Pricing, Customer Retention
Education
Green River Community College
Green River Community College
Verizon Wireless January 2014 - Present
Recruiting Solutions June 2012 - August 2012
Hubbell Lighting May 2011 - February 2012
Phillips Staffing 2011 - 2012
Berry Plastics October 2005 - April 2010
Skills
Computers, Customer Service, Job Analysis, Job Descriptions, Referrals, Creative Solutions, Credit Risk, National Accounts, Production Schedules, Appointment Scheduling, Case Management Services, Loan Origination, Loan Documents, Unsecured Loans, Volunteer Recruiting, Volunteer Management, Inventory Management, Inventory Control, Physical Inventory, Inventory Accuracy, Inventory Planning, Money Orders, Money Transfers, System Verification, Collections, Cash Collection, Cash Management, International Shipping, Drop Ship, Iso 9000, AS400 system, JD Edwards, SAP, Lotus Notes, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Windows 7, Customer Satisfaction, Customer Requirements, Customer Retention, Customer Support, Order Management, Sales Order, Change Orders, OASIS, Quotations
Education
Strayer University (DC) 2008 — 2012
Bachelor of Business Administration (BBA), Human Resources Management and Services
Greenville Technical College 2001 — 2003
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
RealPage, Inc. April 2013 - Present
Windstream Communications October 2012 - April 2013
Furman University August 2011 - December 2012
Verizon Wireless September 2007 - July 2011
Ingles Markets, Inc September 2003 - August 2007
Skills
CompTIA A+ Certification, Video Editing, Camera Operation, Streaming Media, OS X, Video, Networking, Technical Support, Ubuntu, Mobile Communications, Windows, Editing, Videography, Blackberry, Video Production, Multimedia, Audio Editing, Network Administration, Switches, Information Technology
Education
Western Governors University 2012 — 2014
BS, Information Techology Network Administration
Greenville Technical College 2003 — 2007
AS, Electronic Engineering
Blue Ridge High School 1999 — 2003
High School Diploma
Sixes and Sevens Gaming January 2013 - Present
Simply Alarms, LLC June 2010 - February 2011
ACS, Inc. July 2008 - November 2008
CSG Channels April 2004 - February 2008
Verizon Wireless December 1999 - March 2002
Education
Green River Community College 1997 — 1997
High School Diploma, High School/Secondary Diplomas and Certificates
Moore Marketing February 2010 - Present
Moore Marketing March 2007 - Present
Wells Fargo 2011 - 2014
Verizon Wireless September 2008 - February 2011
ScanSource July 2005 - January 2008
Skills
Leadership, Web Design, Customer Service, Marketing Strategy, Competitive Analysis, Production Managment, Marketing Research, Multi-media Marketing..., Sony Vegas Video, Videography, Audio Engineering, Creative Work, Writing, Video Editing, Photography, Marketing, Market Research, Customer Experience, Product Management, Sales Process, Creativity, CRM, Sales, Editing, Advertising, Lead Generation, B2B Marketing, Graphic Design, Customer Acquisition, Relationship Marketing, Sales Presentations, Finance, Multi-channel Marketing, Marketing Management, Brand Awareness, Marketing Analytics, Market Analysis, Brand Development, Series 7, Series 63
Education
Strayer University-North Carolina 2006 — 2012
Associate's of Marketing
Greenville Technical College
Verizon Wireless August 2015 - Present
Anuban Kehabangplee school, Bangkok, Thailand September 2014 - March 2015
Craig Technologies October 2013 - September 2014
We Are Triumphant records October 2012 - December 2012
Warner Music Group June 2012 - August 2012
Review Rinse Repeat August 2010 - September 2011
Alliance Defense Fund January 2009 - June 2009
Skills
Blogging, Social Media, Editing, Public Speaking, Research, Social Media Marketing, Microsoft Office, Public Relations, Marketing, Marketing Research, Social Networking, Music, Analysis
Education
Grove City College 2009 — 2013
Bachelor of Science (B.S.), Business Administration and Management, Communications Minor
Grove City College
Jennifer Whitmire Photography May 2013 - Present
Scentsy, Inc. February 2010 - Present
Tempus Jets November 2012 - April 2013
Stratus Management, LLC 2006 - 2010
Highway 9 Collision, LLC 2001 - 2007
Verizon Wireless 2000 - 2001
The Crescent House - A Ramada Inn 1999 - 2000
Hyatt Regency 1997 - 1999
Skills
Time Management, Accounts Payable, Accounting, Invoicing, Sales Management, Public Speaking, Customer Service, Organization, Event Planning, Inventory Control, Office Management, Leadership, Strategic Planning, Accounts Receivable, Public Relations, Procurement, Newsletters, Fax, Customer Satisfaction, Budgets, Training, Management
Education
Greenville Technical College
Associates Degree, Business; Marketing
Woodmont
Cal Web Computing Services 2013 - Present
IBM January 2009 - November 2009
Verizon Wireless April 2006 - November 2007
Skills
Troubleshooting, Servers, Cisco Technologies, VMware, Virtualization, Active Directory, Technical Support, Windows Server, TCP/IP, Data Center, Hardware, Switches, HP, Microsoft Certified..., DHCP, System Deployment, Citrix, VPN, VMware ESX, Computer Hardware, Routers, Cisco IOS, WAN, LAN-WAN, Blackberry Enterprise..., Cisco Routers, SAN, DNS, Laptops, Network Engineering, Routing, Wireless Networking, Hardware Support, Antivirus, vSphere, Storage Area Networks, Group Policy, A+ Certified, Backup Exec, Cisco Nexus, CCNA, Firewalls, VMware Infrastructure, Juniper, Dell PowerEdge Servers, Windows XP
Education
Grossmont College 2012 — 2015
Associate's degree, Computer and Information Sciences and Support Services
GHHS
Henry Schein October 2008 - Present
Verizon Wireless January 2000 - January 2008
Verizon Wireless January 2000 - January 2002
BellSouth January 1999 - January 2000
Greenville County Clerk of Court January 1996 - January 1999
Skills
Customer Service, Call Center, Customer Satisfaction, Wireless, Wireless Networking, Telecommunications, Troubleshooting, Mobile Devices, Windows, Management, Process Improvement, Call Centers, Leadership, Technical Support, Team Leadership, Networking, Customer Experience, Interviews, Computer Hardware, Training, Project Management, Customer Retention, Coaching, Teamwork, Team Building, Blackberry, Help Desk Support, Direct Sales, Microsoft Exchange, Hardware, Routers, Telephony, Team Management, Analysis, Computer Network..., Business Development, Account Management, Access
Education
Greenville Technical College 1994 — 1995
Associate, Public Services/Paralegal
Verizon Wireless May 2013 - Present
Vonage September 2012 - May 2013
Vonage September 2008 - September 2012
Google 2007 - 2008
DoubleClick 1998 - 2008
Skills
Agile Methodologies, Mobile Devices, SDLC, Perl, Unix, Software Development, Scrum, Quality Assurance, Integration, Software Project..., Agile Project Management, Testing, User Acceptance Testing, Requirements Analysis, Strategy, Telecommunications, Leadership, Software Quality..., Software Engineering, Business Development
Education
Gubkin Russian State University of Oil and Gas (former Moscow State Academy of Oil and Gas) 1987 — 1992
Master's degree
Seeking a new career opportunity February 2015 - Present
CWA 2012 - February 2015
AT&T August 2008 - February 2015
Dixies Tavern May 2007 - June 2008
Verizon Wireless September 2002 - June 2007
Skills
Wireless, Solution Selling, Direct Sales, Customer Experience, Telecommunications, Customer Satisfaction, Customer Retention, Sales, Selling, Sales Operations, VoIP, Mobile Devices, Cellular Communications, Routers, Troubleshooting, Account Management, Customer Service
Education
Greenville Technical College
Associate's degree, Marketing/Marketing Management, General
Greenville Technical College
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
MetroPCS September 2014 - Present
Systemax August 2010 - July 2014
Verizon Wireless July 2009 - January 2010
Alltel Wireless March 2004 - July 2009
Alltel Wireless March 2004 - July 2009
Alltel Wireless March 2003 - March 2004
Alltel Wireless March 2001 - March 2003
Alltel Wireless March 1999 - March 2001
Alltel Wireless March 1996 - March 1999
Alltel Wireless December 1994 - March 1996
Skills
Wireless, Contract Negotiation, Retail, Strategic Planning, P&L Responsibility, Marketing, Product Management, Finance, Management, Start-ups, Telecommunications, Strategic Partnerships, Leadership, Change Management, Business Development, Account Management, Marketing Management, Strategy, Forecasting, Sales Management, Sales, B2B, Budgets, Selling, Competitive Analysis, Sales Operations, Training, Solution Selling, Mergers & Acquisitions, Cross-functional Team..., P&L Management, Coaching, Recruiting, Direct Sales, Business Intelligence, Customer Retention, Sales Process, Product Marketing, Project Planning, Customer Experience, Vendor Management
Education
Greensboro College
BS
Avanade February 2014 - February 2015
Bellevue College September 2012 - June 2014
Verizon July 1999 - June 2012
Verizon Wireless October 2000 - July 2004
Verizon Wireless July 1999 - October 2000
Skills
Workforce Management, Call Center, Resource Management, Resource Allocation, Demand Forecasting, Trend Forecasting, Crew Scheduling, Scheduling Management, Strategic Negotiations, Business Networking, Support Analysts, Wireless, Management, Customer Retention, Analysis, Employee Training, Customer Satisfaction, Data Analysis, Leadership, Customer Experience, Technical Support, Training, Forecasting, Customer Service, Process Scheduler, Networking, Team Leadership, Access, Troubleshooting, Vendor Management, Management Consulting, Project Management, Time Management, Call Centers
Education
Bellevue College 2012 — 2014
Associate's Degree, Business, Management, Certified Project Management, Graduated with 3.8
Green River Community College 2004 — 2005
General Studies, English Language and Literature/Letters, A-
Lindbergh High School 1984 — 1988
Diploma, General Studies
Euro Institute of Skin Care 2015 — 2016
Skin Care and Nutrition
Certapro Painters June 2006 - Present
Verizon Wireless November 2010 - January 2014
Premier Fitness August 2008 - October 2010
Skills
Sales, Painting, Carpentry, Small Business, Residential Homes, Process Scheduler, Customer Satisfaction, Entrepreneurship, Business Development, Contract Negotiation, Retail, Cold Calling, Sales Management, Customer Retention, Selling
Education
Green Mountain College 2005 — 2008
Bachlors, Resort Management
HartLaw Firm November 2013 - Present
Sacramento County Superior Court December 2011 - November 2013
Verizon Wireless September 2012 - September 2013
Law Offices of Joanna R. Mendoza December 2011 - January 2013
Law Offices of Sanrda McCune July 2012 - December 2012
Law Offices of Matthew D. Scott August 2012 - October 2012
David's Bridal December 2011 - February 2012
Litchney Law Firm September 2011 - December 2011
ABA Law Student Division March 2010 - August 2011
Community Legal Services - Sacramento/McGeorge School of Law January 2011 - May 2011
Skills
Intellectual Property, Bankruptcy, International Sales, Legal Research, Legal Writing, Westlaw, Civil Litigation, Corporate Law, Legal Assistance, Legal Issues, Lexis
Education
University of the Pacific - McGeorge School of Law 2007 — 2011
J.D., Intellectual Property, International and Domestic Business Law
Highline College 2005 — 2007
AAS, Paralegal
Seattle Pacific University 1984 — 1987
BA, Marketing / Advertising
Green River Community College 1981 — 1984
AA, Pre-Professional Business
Verizon Wireless March 2007 - Present
AT&T (I-Tel Communications) September 2004 - February 2007
UPS September 2002 - August 2004
Skills
Sales Operations, Solution Selling, Account Management, Sales, Telecommunications, Sales Process, Customer Retention, Wireless, Sales Management, Selling, B2B, Customer Satisfaction, Customer Experience
Education
Greenville Technical College 2008 — 2010
Business, Management, Marketing, and Related Support Services
Greenville Technical College 2001 — 2003
Graphic Design
Montgomery College 1999 — 2000
Art/Art Studies, General
Fidelity Investments November 2013 - Present
J.J. Boomers of Lowell September 2007 - August 2014
Verizon Wireless June 2013 - November 2013
Bahama Breeze February 2012 - November 2012
Education
University of Massachusetts at Lowell 2009 — 2013
BSBA, Marketing and Management
Greater Lowell Technical School 2005 — 2009
The RealPage Contact Center Level One April 2012 - Present
The RealPage Contact Center Level One November 2008 - March 2012
The RealPage Contact Center Level One April 2007 - November 2008
Verizon Wireless July 2004 - March 2006
Poco Music & More November 2000 - July 2004
Skills
Management, Customer Service, Solid computer skills, Communication, Team Management, Microsoft Office, Office Management, Six Sigma, Team Leadership, Organizational..., Marketing, Creativity Skills, Sales, Time Management, Team Building, Project Management, Employee Training, PowerPoint, Talent Acquisition, Microsoft Word, Marketing Communications, Microsoft Excel, Strategic Planning, Interviews, Account Management, Performance Management, Outlook, Event Planning, Recruiting, Talent Management, Applicant Tracking..., Employee Engagement
Education
Greenville Technical College 2003 — 2007
Associate's degree, Business, Management, Marketing, and Related Support Services
Villanova University 2004 — 2005
Master certificate, Strategic organizational leadership
Tri-County Technical College 2000 — 2003
Associate's degree, Computer Technology/Computer Systems Technology
Sprint May 2015 - Present
Verizon Wireless November 2014 - May 2015
Verizon Wireless August 2012 - November 2014
Verizon Wireless February 2010 - August 2012
Verizon Wireless July 2007 - February 2010
Clearwire April 2006 - July 2007
Skills
Customer Retention, Wireless, Direct Sales, Customer Experience, Cold Calling, Telecommunications, Customer Satisfaction, Solution Selling, Sales Operations, Sales Process, Cellular Communications, Sales, Account Management, Quotas, Mobile Devices, Sales Management, 4G, M2M, Call Centers, Management, Customer Service, B2B, Sales Presentations, Training, Retail, Team Building, Leadership, Team Leadership, Salesforce.com
Education
University of Tennessee-Knoxville
Bachelor of Science (B.S.), Psychology
Guilford College
Bachelor of Business Administration (BBA), Business Management/Human Resource Management
TD Bank 2012 - Present
Verizon Wireless December 2003 - June 2010
H&R Block January 2002 - April 2002
MCI WorldCom January 1999 - January 2002
Skills
Customer Service, Customer Satisfaction, Call Center, Data Analysis, Team Building, Sales, Building Relationships, Help Desk Support, Management, Strategic Planning, Public Speaking, Social Networking, Call Centers, Account Management, Marketing, Coaching, Event Planning, Budgets, Leadership, New Business Development, Recruiting, Outlook, Data Entry, Training, Microsoft Office, PowerPoint, Microsoft Excel, Team Leadership, Customer Retention, Sales Management, Social Media Marketing, Customer Experience, Process Improvement, Negotiation, Banking, Microsoft Word, CRM, Insurance, Time Management, Direct Sales, Business Development, Analysis, Wireless
Education
Greenville Technical College
Administrative Professional w/MS Office
Mauldin High School
HS Diploma
Penn Foster
Event and Wedding Planner
Verizon Wireless August 2011 - July 2012
The Hartwood Restaurant February 2005 - August 2011
Grove City College January 2010 - May 2011
BNY Mellon May 2010 - August 2010
Grove City College September 2009 - December 2009
Education
Grove City College 2007 — 2011
Bachelor of Arts (B.A.), Finance, General
Verizon Wireless September 2015 - Present
Verizon Wireless February 2013 - Present
Verizon Wireless January 2007 - January 2013
Verizon Wireless November 2003 - January 2007
Verizon Wireless May 1997 - November 2003
Goulds Pumps Inc June 1995 - August 1996
Goulds Pumps June 1991 - August 1993
Skills
Solution Selling, Wireless, Direct Sales, M2M, Sales Process, Cold Calling, Telecommunications, Account Management, Customer Retention, B2B, Sales Presentations, Managed Services, Unified Communications, Sales Management, 4G, Contract Negotiation, Sales, Mobile Devices, Sales Operations, Marketing, Cellular Communications, Strategic Partnerships, Selling, Salesforce.com, Mobile Technology, VoIP, SaaS
Education
Grove City College 1993 — 1997
Batchelor of Arts, International Business with a concentration in Spanish, and a minor in Economics
Mynderse Academy in Seneca Falls NY 1989 — 1993
Grace Hill, LLC May 2015 - Present
Process Automation Solutions, Inc October 2013 - May 2015
TEKsystems October 2012 - September 2013
MarketSource Inc. July 2012 - October 2012
ScanSource June 2011 - November 2011
Apple, Inc. June 2010 - May 2011
Verizon Wireless May 2009 - November 2009
Baldor Electric February 2007 - January 2009
Rockwell Automation May 2004 - January 2007
CompUSA October 2001 - April 2004
Skills
Project Management, Management, Purchasing, Sales, Customer Service, Time Management, Troubleshooting, Customer Satisfaction, Business Planning, Technical Support, Manufacturing, Training, Call Centers, Human Resources, Integration, Account Management, Teamwork, Visio, Inventory Management, Project Planning, SAP, Retail, Microsoft Office, Telecommunications, Clarity, Resource Allocation, Timeline Development, Oracle, Budgets, Outlook, Microsoft Excel, Change Management, Coaching Staff, Customer Retention, Customer Support, Long-term Customer..., Inventory Control, Inventory Analysis, Physical Inventory, Vendor Managed Inventory, SharePoint, Team Building, Wireless, Operations Management, Oracle Applications, Oracle E-Business Suite, Oracle Discoverer, Oracle Forms, Oracle Reports, Purchasing Processes
Education
Greenville Technical College 2012 — 2014
Associate of Arts (A.A.)
Converse College 1987 — 1990
Business Administration/Spanish
Verizon Wireless September 2008 - December 2013
Education
University of Phoenix 2012 — 2015
Bachelor of Science in Business, Marketing
Grossmont College
Associate of Science (A.S.), Respiratory Care Therapy/Therapist
SEOhaus LLC June 2014 - Present
Geary LSF February 2014 - June 2014
The Divorce Help Clinic January 2010 - June 2014
Staples May 2012 - November 2012
Verizon Wireless June 2011 - May 2012
Sun Valley Golf Course March 2007 - December 2010
AXA Advisors June 2009 - August 2009
Skills
Sales, Customer Service, Microsoft Office, Time Management, Marketing, PowerPoint, Social Networking, Data Entry, Facebook, Teamwork, Outlook, Microsoft Word, Inventory Management, Management, Social Media Marketing, Microsoft Excel, Social Media, Access, Leadership, Strategic Planning, Critical Thinking
Education
Massey University 2015 — 2016
Master’s Degree, Master of Management Marketing
Sonoma State University 2011 — 2013
Bachelor of Science (BS), Business Administration, Marketing.
Grossmont College 2007 — 2010
Verizon Wireless 2014 - Present
Verizon Wireless January 2008 - Present
Verizon Wireless January 2008 - Present
Verizon Wireless January 2010 - June 2010
Ahold Information Services April 2000 - December 2007
Liberty Tax Service January 2006 - January 2007
Ahold Information Services January 2000 - January 2007
WALK January 2004 - January 2006
DAVIS ELECTRICAL CONSTRUCTORS January 1993 - January 2000
Skills
Call Centers, Customer Service, Databases, Leadership, Management, Microsoft Office, Program Management, Team Building, System Administration, Technical Support, Testing, Time Management, Training, Troubleshooting, Visio, Wireless
Education
Greenville Technical College
Marshall University
College Student at Green River College 2012 - 2015
Verizon Wireless 2010 - May 2012
Verizon Wireless 2004 - 2010
Verizon Wireless 2003 - 2004
Verizon Wireless 2003 - 2004
Verizon Wireless 2000 - 2003
Skills
C++, C, Team Leadership, Critical Thinking, Linux, Customer Satisfaction, Technical Support, Android Development, Wireless, Telecommunications, Customer Experience, Wireless Networking, Cellular Communications, Computer Repair, Training, Mobile Devices, Account Management, 4G, Powershell, Python, Active Learning, Highly detail oriented, Troubleshooting, Artistic Abilities, Linux Firewalls, Linux System..., Git, Customer Service, Networking
Education
Green River Community College 2014 — 2016
Bachelor's Degree, Bachelor of Applied Science - Software Development, 4.0
Green River Community College 2012 — 2014
Associate of Arts and Sciences-Technology, Computer Systems Networking and Telecommunications, 4.0
Verizon Wireless May 2015 - Present
Henry Schein April 2013 - April 2014
ITG Networking LLC January 2010 - January 2012
Skills
Active Directory, Windows 7, Troubleshooting, Computer Hardware, Cisco Technologies, VMware, Networking, Windows, Wireless Networking, Windows Server, Routers, Hardware, Software Installation
Education
Greenville Technical College 2009 — 2011
Associate of Computer Technology Networking Administration
Greenville Technical College 2010 — 2011
Microsoft Administration Certificate
Greenville Technical College 2010 — 2011
Linux Administration Certificate
Greenville Technical College 1998 — 2000
Arts, Associate of Arts
Invensys Operations Management July 2012 - Present
Black and Veatch March 2012 - July 2012
Van Can Company September 2011 - November 2011
Maxwell Technologies March 2011 - August 2011
Genoptix November 2010 - January 2011
Thales September 2008 - September 2010
Qualcomm November 1997 - July 2008
Fair Isaac 1996 - 1997
Conexant 1995 - 1996
Verizon Wireless 1994 - 1995
Skills
PeopleSoft, Business Process..., Financial Goals, International Sales, Root Cause Analysis, SAP, Internal Controls, Budgets, Finance, Forecasting, Analysis, Auditing, Cost Accounting, ERP, Financial Modeling, MS Project, Earned Value Management, Program Management, Business Strategy, Financial Reporting, Variance Analysis
Education
Irvine Valley College 2009 — 2009
Cost Accounting
University of Washington 1977 — 1980
BA, Economics
Green River Community College 1975 — 1977
AA, Business Administration
Gene Juarez Salons & Spas September 2010 - Present
Verizon Wireless January 2011 - June 2012
Seattle University Public Safety September 2008 - July 2010
Skills
Close Attention to..., Highly motivated..., Customer Oriented, Success Driven, Conflict Resolution, Customer Retention, Customer Service, Leadership, Public Relations, Call Centers, Customer Experience, Training, Customer Satisfaction, Employee Training, Team Leadership
Education
Green River Community College 2012 — 2013
AAS Air Traffic Control
Seattle University 2006 — 2010
Bachelor of Arts (B.A.)
Concentrix September 2013 - Present
Law Office in Seneca, SC October 2012 - August 2013
Miracle Hill Ministries September 2011 - August 2012
Hendrick Honda May 2007 - September 2011
Verizon Wireless 2006 - 2007
resurgent capital 2005 - 2006
CSC 2000 - 2004
TeleTech 1996 - 2000
Skills
Customer Service, Data Entry, Time Management, Microsoft Office, Microsoft Word, Social Media, Outlook, Training, Filing, File Management, Insurance, Coaching, Troubleshooting, Editing, Windows, Telephone Skills, Spreadsheets, Nonprofits, Research, Microsoft Excel, Office Administration, Customer Satisfaction, Wordperfect, Document Preparation, Notary Public, Postage Meter, Legal Documents, Client Billing, Leadership
Education
Liberty University 2010 — 2011
Business Administration and Management, General
Greenville Technical College 2004 — 2008
Public Service, Paralegal
Chapman High School 1986 — 1990
Diploma
Esurance August 2014 - Present
DigitalThinker, Inc. October 2013 - July 2014
Verizon Wireless July 2008 - October 2013
Charter Communications January 2006 - July 2008
Skills
Direct Sales, Sales, Customer Retention, Mobile Devices, Mobile Technology, Cold Calling, Customer Experience, Account Management, B2B, Coaching, Sales Operations, Cellular Communications, Customer Satisfaction, Solution Selling, Wireless, Telecommunications, Strategic Planning, Quotas, Selling, Sales Presentations, Enterprise Asset..., EAM, Asset Management, SaaS, Business Development, LTE, Marketing, Call Centers, Salesforce.com, Deal Closure, Strategic Partnerships, Lead Generation, Training, Marketing Strategy, Email Marketing, Enterprise Software, CRM, Business Analysis, Business Process..., Maintenance Management, CMMS, Infor EAM, Sales Management, Sales Process, M2M, Channel Partners, Team Leadership, Competitive Analysis, Leadership, Architecture Management
Education
Greenville Technical College
Verizon Wireless August 2014 - Present
Verizon Wireless February 2013 - July 2014
Altman Technology Consulting, Inc. December 2005 - February 2013
Hapeman Electronics / Won Online 2001 - 2002
Skills
Networking, Microsoft Office, Customer Service, Active Directory, Disaster Recovery, VMware, Microsoft SQL Server, Project Management, Social Media, SharePoint, Management, Cloud Computing, TCP/IP, ASP, Telecommunications, Servers, Troubleshooting, Security, Hardware, Firewalls, Computer Hardware
Education
Grove City College 1996 — 2001
Bachelor of Science, Computer Information Systems
AdTech Global June 2015 - Present
Synnex April 2011 - May 2015
Verizon Wireless January 2008 - September 2009
Skills
Customer Service, Sales, TCP/IP, Account Management, New Business Development, Direct Sales, Business Development, Customer Satisfaction, Sales Management
Education
Brown Mackie College 2009 — 2012
Computer Science, Information Technology
Greenville Technical College 2009 — 2009
Certification, Event Planner
CareFusion November 2004 - Present
Verizon Wireless October 2000 - May 2003
Alltel Telephone Svc February 1996 - September 1999
Craven Community College January 1996 - December 1997
STS Mircoscan November 1993 - February 1996
Balser Busreisen February 1991 - November 1992
William Harvey Clinic, Germay August 1988 - February 1990
Skills
Web Design, Data Analysis, Foreign Languages, Language Teaching, Database Design, Technical Support, Microsoft Office, Networking, Process Improvement, Leadership, Software Documentation, Testing, Troubleshooting, Customer Service
Education
University of Phoenix 2005 — 2009
Bachelor's degree, Information Technology, 3.74
Grossmont College 2003 — 2004
Database Specialist, Data Modeling/Warehousing and Database Administration
Berufliche Schule des Wetteraukreises, Butzbach 1988 — 1990
Certified Hotel-specialist through the Chamber of Commerce, Hotel, Motel, and Restaurant Management
Allegiance, Inc December 2014 - Present
Firehouse American Eatery January 2011 - Present
Macy's November 2009 - March 2011
UC San Diego October 2008 - March 2009
Verizon Wireless March 2007 - October 2008
Skills
Baseball, Singing, Bartending, Highly personable, Microsoft Word, Social Networking, Music, Sales, Customer Service, Performing Arts, Administrative Work, Theatre, Musical Theatre, Acting, Film, Microsoft Excel, Event Planning, Facebook, Social Media Marketing, Marketing, Microsoft Office, Social Media, PowerPoint, Public Speaking, Event Management, Time Management, Marketing Strategy, Leadership
Education
San Diego Mesa College 2009 — 2010
Theatre/Theater
Grossmont College 2007 — 2009
Film/Cinema/Video Studies
San Diego State University-California State University 2006 — 2007
Theatre/Theater
Point Loma High School
Verizon Wireless June 2013 - Present
Charter Communications April 2007 - February 2013
Skills
Works well in a team, Works well individually, People-oriented, Leadership, Microsoft Office, Customer Satisfaction
Education
NYS Department of Education 1998 — 1998
Greenville Technical College
Synergy Home Care April 2014 - Present
Care at home May 2014 - Present
Connections by Jen May 2013 - Present
Connections by Jen July 2011 - Present
Always Best Care March 2014 - August 2014
Verizon Wireless April 2000 - June 2012
Skills
Microsoft Office, Research, Customer Service, Microsoft Excel, Social Media, Teamwork, Public Speaking, English, Windows, Team Leadership, Time Management, Team Building, Customer Retention, Phone Etiquette, Wellness, Customer Satisfaction, Yoga, Telecommunications, Coaching, Wellness Coaching, Call Centers
Education
Green River Community College 2013 — 2015
Associate in Nursing Science, Nursing Science, Sophomore in College
Green River Community College 2012 — 2013
Certified Nursing Assistant Certificate
Samarya Center 2011 — 2012
200 level Ryt Yoga Teacher Certification, Ashtanga Yoga
Phoenix Rising Yoga Therapy 2010 — 2010
Yoga Training, Level 1 & 2 Yoga Therapy
Living In Pumps October 2011 - Present
Wachovia, A Wells Fargo Company July 2010 - Present
Verizon Wireless August 2008 - July 2010
White House Black Market October 2005 - August 2008
Skills
Design, Organizing, Customer Service
Education
Strayer University 2008 — 2013
Greenville Technical College 2005 — 2008
Marketing Studies
Greenriver Community Colleger 2010 - 2010
Verizon Wireless 1998 - 2007
Education
Green River Community College 2009 — 2009
AAA, Business Management
Verizon Wireless January 2012 - Present
Verizon Wireless June 2011 - December 2011
Verizon Wireless January 2011 - June 2011
Verizon Wireless September 2010 - December 2010
110 Gulf Associates May 2009 - August 2010
110 Gulf Associates June 2005 - January 2009
Self June 2008 - August 2008
Self June 2001 - August 2006
Eat N Park January 2006 - May 2006
Eat N Park June 2004 - May 2005
Skills
Quality Management, Marketing, Teamwork, Microsoft Excel, Goal Setting, Sales Management, Sales Process, Management Coaching, Leadership, Training, Management, Sales, Coaching, Customer Service
Education
Grove City College 2006 — 2010
B.A., Business Management
Harris Computer Systems April 2013 - Present
Heritage Company of Greenwood 2011 - 2013
CenturyLink 2009 - 2011
Verizon Wireless 2006 - 2009
Skills
IT Solutions, Windows 7, Windows 8.1, Windows 10, Microsoft Office, Microsoft SQL Server, Cisco VPN, MPLS VPN, VPN, IT Operations, Windows Sharepoint..., Microsoft Servers, Microsoft Operating..., Wireless Communications..., Cellular Communications, POTS, Microsoft Exchange, Network Security, Telecommunications..., Secure FTP, Data Recovery, IT Hardware Support, Business Unit..., SharePoint..., Lync, Blackberry Enterprise..., Cisco VoIP, Mobile Device Management, Computer Hardware, Technical Support, Windows Server, Databases, Software Documentation, Integration, Windows, Networking, SQL, Troubleshooting
Education
Greenville Technical College 2005 — 2006
Network and System Administration/Administrator
University of Phoenix
A+ certification
Momentum Telecom June 2014 - Present
Verizon Wireless January 2013 - August 2013
Kangaroo Express, an affiliate of The Pantry, Inc. November 2011 - December 2012
Convenience and Petroleum Marketing, LLC. January 2009 - September 2011
TeleTech May 2007 - January 2009
Skills
System Administration, Network Administration, Cisco IOS, Linux System..., Windows Server, Microsoft Exchange, Active Directory, Computer Hardware, Troubleshooting, Technical Documentation, Telephone Skills, Microsoft Excel, Microsoft Word, Telephone Reception, Customer Service, Red Hat Linux, Team Leadership, Training, Process Improvement, PowerPoint, Sales, Customer Retention, Accurate Data Entry, MySQL 4.x, HTML 5, Bash, PHP, Java, Technical Support, Networking
Education
Greenville Technical College 2011 — 2014
Associate's Degree, Network and System Administration/Administration, 3.5 GPA
Greenville Technical College 2011 — 2014
Certificate, Linux Administration, 3.5 G.P.A.
Greenville Technical College 2011 — 2014
Certificate, Microsoft Network Technician, 3.5
Greenville Technical College 2011 — 2014
Certificate, Cisco Routing/Network Configuration, 3.5 G.P.A.
Middlesex County College 1999 — 2000
Business Administration and Management, General
Liquid Catering February 2011 - Present
Verizon Wireless December 2010 - Present
Sticky Fingers Restaurants August 2008 - January 2011
Skills
Customer Experience, Technical Support, CompTIA A+ Certification, CompTIA Network+..., ServSafe Alcohol..., Employee Training, Exceeding Customer..., Exceeding Targets, Troubleshooting, A+ Certified, BMC Remedy, Blackberry, Call Centers, Computer Network..., Computer Repair, Customer Retention, Customer Satisfaction, Restaurants, Team Leadership, Time Management, Training, Wireless Networking
Education
Strayer University-North Carolina 2011 — 2016
Bachelor of Science (BS), Business Administration and Management, General
Greenville Technical College 2004 — 2005
Health Science, Massage Therapy/Therapeutic Massage
ADP August 2012 - Present
Charter Communications May 2010 - August 2012
Charter Communications May 2010 - August 2012
Verizon Wireless January 1996 - January 2009
Verizon Wireless April 2005 - September 2008
Education
STRAYER UNIVERSITY, GREENVILLE, SC 2007 — 2012
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Strayer University 2007 — 2012
Bachelor, Human Resources
Greenville Technical College
Verizon Wireless
Skills
Telecommunications, LTE, Wireless, 4G, Wireless Networking, CDMA, Solution Selling, M2M, Customer Retention, Cellular Communications, Mobile Technology, Mobile Devices, Customer Experience, Unified Communications
Education
Greenville Technical College 1987 — 1989
Accounting
Amazon.com August 2011 - September 2013
Mary Kay Inc. 2013 - 2013
Verizon Wireless October 2007 - June 2011
Verizon Wireless October 2007 - June 2011
Verizon Wireless October 2007 - June 2011
Blockbuster January 2007 - October 2007
blockbusters March 2007 - September 2007
Home Depot March 2006 - March 2007
yankee grill January 1999 - October 2006
Yankee Grill May 1999 - March 2006
Skills
Computer Hardware, Typing, 10 Key, Customer Service, Customer Satisfaction, Outlook, Microsoft Office, Microsoft Excel, Sales, Data Entry, Access, Call Center, Microsoft Word, Retail, PowerPoint, Inventory Management, Troubleshooting, Lotus Notes, Sales Operations, Call Centers, Customer Retention
Education
Warner Pacific College 2002 — 2004
Human Development and
Green River Community College
Verizon Wireless August 2015 - Present
mindSHIFT, a Ricoh company August 2014 - August 2015
Stone Brewing Co. August 2012 - August 2014
California Car Cover September 2007 - August 2012
California Car Cover Co September 2007 - August 2012
Alaska USA Federal Credit Union March 2006 - January 2007
Happy Gringo Trading Co October 2004 - March 2006
Transnation/ Land America Title & Escrow January 2002 - October 2004
Skills
Marketing Strategy, Product Development, Quantitative Analysis, Price Forecasting, Market Research, Management, Marketing, Sales, B2B, Business Planning, Forecasting, Account Management, Selling, Advertising, Project Management, Supply Chain Management, Team Management, Logistics, Trade Shows, Customer Service, Pricing, Quantitative Analytics, Sales Process
Education
Pepperdine University 2008 — 2011
Bachelor of Science (B.S.), Business Administration
Green River Community College 2006 — 2007
Gamestop September 2011 - Present
Authorized Partner of AT&T 2009 - February 2012
PCS Stores LLC 2008 - 2009
The Men's Wearhouse, Inc 2007 - 2008
Verizon Wireless 2001 - 2007
Skills
Telecommunications..., Telecommunications Sales, Retail Management, retail sales, retail merchandising, Customer Satisfaction, Customer Retention, Diversity Training, Event Management, Presentation Development, Sales Presentations, Team Management, Product Marketing, Training & Development, Account Management, Inventory Management, Inventory Control, Troubleshooting, Technical Training, PowerPoint, Profit & Loss Management, Multitasker, Vocabulary, Trade Shows, Writing Skills, Computer Literate, Sales Skills Training, Event Planning
Education
Greenville Technical College 1998 — 1999
Achieved Microsoft certified systems engineering certification, MCSE
Mauldin High School
FDA 2010 - Present
US Army May 1999 - July 2009
Verizon Wireless March 2004 - October 2007
Skills
Public Speaking, Training, Government, Strategic Planning, Microsoft Office, Analysis, Data Analysis, Policy, Customer Service, Human Resources, Microsoft Word, PowerPoint
Education
Greenville Technical College 2008 — 2009
Computer Programming
University of Maryland University College 2005 — 2007
Business Administration, Marketing
Spartanburg Focus on Leadership
TargetCW October 2015 - Present
TargetCW April 2015 - October 2015
TargetCW August 2014 - April 2015
Volt Workforce Solutions November 2013 - August 2014
Mitchell International June 2013 - November 2013
Mission Federal Credit Union December 2010 - June 2013
Verizon Wireless May 2010 - December 2010
PepsiCo - Frito Lay December 2008 - May 2010
Target October 2007 - June 2009
Skills
Outlook, Human Resources, Microsoft Office, Sales, Social Media, Customer Service, Forecasting, Facebook, Coordination, Reference Checking, Microsoft Excel, Leadership, PowerPoint, Account Management, Microsoft Word, Banking, Merchandising, Retail, American Sign Language
Education
San Diego State University-California State University 2012 — 2013
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
Grossmont College 2009 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Swift Transportation April 2014 - Present
United States Army Reserve October 2010 - Present
Verizon Wireless 2005 - 2012
Education
Greenville Technical College 2013 — 2014
None, General Studies
Berkshire Hathaway HomeServices The Preferred Realty June 2014 - Present
Sunflower Sprouts LLC February 2010 - Present
BOOK DEALER, EBAY October 2004 - July 2014
Verizon Wireless January 2000 - December 2001
Verizon Wireless January 1998 - January 2000
Verizon Wireless January 1997 - January 1998
Verizon Wireless January 1995 - January 1997
Skills
New Business Development, Strategic Planning, Sales, Retail, Customer Retention, Customer Satisfaction, Sales Management, Retail Sales, Sales Operations, Customer Experience, Merchandising, Sales Process, Wireless, Customer Service
Education
Grove City College 1990 — 1994
BS, Business Managment
Grove City College 1990 — 1994
BS, Business Management
Verizon Wireless September 2014 - Present
Verizon Wireless August 2013 - September 2014
Verizon Wireless May 2012 - August 2013
Verizon May 2010 - May 2012
Skills
Leadership, Management, Sales, Customer Retention
Education
University of North Carolina at Charlotte 2005 — 2010
English, Geology/Earth Science, General
Guilford College 2003 — 2005
Associate's degree, Business Administration and Management, General
InsightSquared March 2015 - Present
Verizon Wireless December 2012 - February 2014
Skills
Leadership, Sales, SaaS, Microsoft Office, Business Development, Team Leadership, Marketing, Game Theory, Quantitative Analytics, PowerPoint, Economics, History, Making Schnapps
Education
Grove City College 2007 — 2011
Bachelor of Arts (B.A.), Economics
CCHS
Verizon April 2013 - Present
Verizon Wireless May 2006 - Present
verizon 2013 - 2015
verizon 2013 - 2015
Skills
Customer Retention, Customer Experience, Troubleshooting, Customer Satisfaction, Call Center, Customer Service, Telecommunications, Wireless, Call Centers, Wireless Networking, Account Management, Windows, Technical Support, Mobile Devices, Cellular Communications
Education
Strayer University (VA) 2010 — 2012
Bachelor of Business Administration (B.B.A.)
Green River Community College 2006 — 2007
Verizon Wireless April 2015 - Present
Verizon Wireless July 2014 - Present
Alorica July 2013 - July 2014
Exel September 2011 - January 2013
Skills
Computer Hardware, Windows, Warehousing, Networking, Network Security, Computer Repair, Network Administration, Forklift Operator, Technical Support, Information Technology, Wireless Networking
Education
Greenville Technical College 2012 — 2013
University of South Carolina Upstate 2006 — 2012
still studying, Computer and Information Systems Security/Information Assurance
Verizon Wireless January 2002 - Present
Skills
Blackberry, Wireless, Call Center, Technical Support, Cellular Communications, Troubleshooting, Mobile Devices, CDMA, Mobile Technology, Network Administration, VoIP, Wireless Networking, M2M, Smartphones, Customer Retention, Customer Experience, Android, Laptops, Customer Satisfaction, iOS, Customer Support, iPhone Support, iPhone, Operating Systems, Help Desk Support, Software Installation, Call Centers, EVDO, Telecommunications, Wireless Broadband, Customer Service
Education
Greenville Technical College 2013 — 2015
Associate of Arts (A.A.), Marketing
Grove City College August 2011 - May 2015
Verizon Wireless June 2014 - August 2014
Pratt & Whitney May 2013 - August 2013
The Shoe Story October 2010 - August 2012
Skills
Teamwork, PowerPoint, Social Media, Event Planning, Microsoft Office, Facebook, Public Speaking, Microsoft Word, Microsoft Excel, Research, Customer Service, Social Networking, Time Management, Leadership, Public Relations, Editing
Education
Grove City College 2011 — 2015
B.S, Communication Studies
Verizon Wireless December 2014 - Present
Verizon Wireless September 2011 - December 2014
SouthPro Sales October 2002 - June 2004
Kohler Co. November 2000 - October 2002
Skills
Sales Management, Direct Sales, Wireless, 4G, Mobile Broadband, B2B, Negotiation, Client Relationship..., Business Relationship..., Social Media, Sales, Leadership, Marketing, Customer Satisfaction, Management, Customer Retention, Training, Cold Calling, Retail, Sales Process, Solution Selling, Customer Experience, Salesforce.com, Sales Presentations, Account Management, Sales Operations, CRM, Relationship Marketing
Education
Guilford College 1992 — 1996
BS, Sport Management
Verizon Wireless September 2013 - Present
NAPA Auto Parts 2012 - September 2013
Norpac Foods September 2004 - December 2011
Radisson June 1999 - February 2003
Best Western Hotels GB June 1996 - March 1999
Skills
Frozen Food, SQF, SSOP, Food, BRC, Food Labelling, Food Manufacturing, Food Microbiology, HACCP, Credit, Customer Service, Inventory Management, Quality Control
Education
Montana State University-Billings 2000 — 2002
Bachelor of Arts (B.A.), Environmental Studies
Green River Community College 1996 — 1999
Associate of Arts (A.A.)
Madden Industrial Craftsmen, Inc. March 2014 - Present
Renton School District March 2008 - Present
WCI Telecom May 2013 - March 2014
Behr Process Corporation 2005 - 2012
Sprint March 2003 - February 2004
Wireless Retail August 2002 - March 2003
Wireless Retail March 2002 - March 2003
Verizon Wireless April 2000 - February 2001
Skills
Sales, Logistics, International Logistics, Customer Service, Customer Retention, Microsoft Office, Training Delivery, Employee Training, Retail Sales, Telecommunications, Cold Calling Experience, Call Center Development, Call center start-up, Customer Service..., Customer Service..., Account Management, Vendor Relationships, Carrier Selection, Carrier Development, Carrier Relationship..., Telephone Skills, Salesforce Training, Customs Regulations, Sales Process, Team Management, Business Planning, Cold Calling, Inventory Management, Management, Sales Management, Team Building, Training
Education
Green River Community College 1999 — 2001
Associate of Arts (AA), General Studies
Lindbergh High School 1995 — 1999
Diploma, College prep
Cook Out® Restaurants June 2015 - Present
Modern Marketing Inc. February 2015 - June 2015
Marriott Hotels October 2014 - February 2015
Embassy Suites March 2013 - October 2014
OG Organo Gold Coffee August 2012 - August 2014
Verizon Wireless October 2010 - November 2012
Discount Tire Company January 2005 - June 2010
Skills
Customer Service, Direct Sales, Customer Retention, Human Resources, Sales, Sales Management, Talent Acquisition, Team Leadership, Recruiting, Management
Education
Greenville Technical College
AA Arts, Business
Verizon Wireless May 2014 - Present
Verizon Wireless May 2012 - Present
Verizon Wireless May 2009 - May 2012
Skills
Customer Service, Training, Creative Strategy, Go To Market, Graphic Design, Customer Experience, Project Management, Adobe Creative Suite, Marketing, Mobile Devices, Photoshop, Social Networking, Photography, B2B, Management, Team Leadership, Social Media, Advertising, Leadership
Education
Central Washington University 2010 — 2013
Bachelor of Business Administration (BBA), Marketing Management
Green River Community College 2006 — 2009
Associate's degree, Business Administration and Management, General
DR Horton December 2014 - Present
Keller Williams Real Estate May 2014 - September 2014
ADP/Cobalt August 2013 - April 2014
Republic Services September 2012 - August 2013
Verizon Wireless June 2000 - June 2012
Embassy Suites January 1996 - April 1998
Skills
Call Center, Wireless, Telecommunications, Cellular Communications, EVDO, Call Centers, Customer Satisfaction, VoIP, Customer Experience, Customer Retention, CDMA, Account Management, 4G, Mobile Devices, Troubleshooting, LTE, CDMA2000, Management, Sales, Wireless Networking, Networking, Mobile Technology, Computer Network..., Direct Sales, Technical Support
Education
Green River Community College
Verizon Wireless December 2013 - Present
Verizon December 2013 - Present
Carlisle Interconnect Technologies January 2013 - July 2013
Skills
Engineering Process, Fuselage Skin Assembly, Basic Drilling and..., Countersinking and..., Drilling Titanium..., Fiber Reinforced..., Sealant Application..., Hand and Measuring Tools, 90 Degree Drilling,..., Hazardous Material..., Machine Shop Theory, Assebmly Integration, Microsoft Office, Electrical/Mechanical..., Lean Manufacturing, Blueprint Reading, Electronics, Manufacturing, Continuous Improvement, Six Sigma, Kaizen, 5S, Composite Structures, Geometric Dimensioning..., Process Improvement, Engineering, MRP
Education
Green River Community College 2012 — 2014
Associate of Science (A.S.), Mechanical Engineering
University of Washington Tacoma 2011 — 2012
Bachelor's degree, Mathematics
Renton Technical College
Aerospace Manufacturing Assembly Mechanic, Washington Aerospace Training and Research Center (WATRC)
Edward Jones November 2008 - Present
Harford County Public Schools Board of Education August 2008 - Present
Harford County Public Schools September 2003 - July 2008
Bel Air Athletic Club September 1999 - June 2003
Verizon Wireless February 1992 - August 1996
Skills
Presentations, Public Speaking, Mentoring, Customer Satisfaction, Highly responsible, Marketing, Sales, Management, Budgets, Proposal Writing, Leadership, Time Management, Teaching, Training, Policy, Troubleshooting
Education
Grove City College 1983 — 1987
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services, Cum Laude
Verizon Wireless November 2014 - Present
THS/Omnia Housing Services August 2013 - November 2014
Isagenix January 2013 - September 2013
Springfield College September 2011 - December 2012
International Tennis Hall of Fame and Museum May 2012 - August 2012
Springfield College January 2012 - May 2012
University of Massachusetts Medical School April 2011 - September 2011
Tri-State Trek March 2009 - August 2009
Skills
Sports Management, Event Management, Sports Marketing, Microsoft Office, Social Media Marketing, Strength & Conditioning, Ticket Sales, Sales Operations, Customer Service, Salesforce.com..., Operating Budgets, SEO, Ticketmaster, ExtremeTix, Event Planning, Marketing Strategy, Management, Fundraising, Time Management, Nonprofits, Sports
Education
Springfield College 2011 — 2012
M.Ed., Sport Management
University of Massachusetts, Amherst 2006 — 2010
Bachelor of Science, Kinesiology
Griffith University
Physiotherapy
Bank of America May 2011 - Present
Verizon Wireless January 2009 - June 2011
Lifetime Mortgage LLC April 2006 - January 2009
GE Money Home Loans October 2004 - April 2006
Forest Rollers 1987 - 2004
Graphic Systems, Inc. 1981 - 1987
Skills
Refinance, Customer Service, Management, USDA, Sales, Loans, Mortgage Lending, Funding, Banking, Financial Services, Foreclosures, Selling
Education
University of Michigan 1974 — 1974
Graduate Work in Aquatic Biology
Grove City College 1970 — 1974
Bachelor of Science
Colonial High School 1964 — 1970
Advanced College Preparatory
Verizon Wireless January 2013 - Present
Verizon Wireless February 2011 - January 2013
Verizon Wireless March 2005 - February 2011
Skills
Leadership, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Wireless, Microsoft Word, Customer Retention, Telecommunications, Cellular Communications, Customer Experience, Financial Analysis, Mobile Devices, CDMA, Direct Sales, LTE, 4G
Education
Monmouth University 2010 — 2013
MBA, Business Administration and Management, General
Guilford College 1999 — 2003
BS, Athletic Training/Health Sciences
Stringer Resource Group October 2012 - Present
Pivotal Fitness February 2010 - Present
K180 August 2012 - August 2013
Condustrial, Inc October 2011 - October 2012
Verizon Wireless May 2010 - October 2011
Greenville Sportsclub January 2003 - February 2010
Skills
Customer Service, Account Management, Direct Sales, Solution Selling, Sales, Team Building, Call Center, Microsoft Office, Outlook, Telecommunications, Customer Satisfaction, Microsoft Word, Sales Management, Strategic Planning, Negotiation, New Business Development, Microsoft Excel, Customer Retention, Customer Experience, PowerPoint, Management, Employee Benefits, Marketing, Payroll, Training
Education
University of South Carolina Upstate 1995 — 1998
BA, Business Management
Greenville Technical College 2000 — 2003
Dietary Manager, Foods, Nutrition, and Related Services
Aflac Sales Agent July 2015 - Present
Verizon Wireless October 2006 - January 2014
Sitel June 2004 - October 2006
Education
Green River Community College 1996 — 1997
Seattle Central Community College
Associate's degree, Computer Business Applications
IBM February 2012 - Present
IBM October 2009 - Present
Woodmoor Solutions, Inc October 2008 - November 2009
MGM Resorts October 2007 - October 2008
Caesars Entertainment Corporation July 2005 - April 2007
CEO Partner Group, LLC June 1999 - July 2005
Iridium December 1996 - May 1999
Verizon Wireless May 1993 - December 1996
Skills
PMP, Program Management, Process Engineering, Team Building, Business Analysis, IT Strategy, Management Consulting, Integration, Strategy, PMO, Team Leadership, Project Management, Project Planning, Telecommunications, Business Process, Governance, Business Strategy, Vendor Management, Start-ups, Strategic Planning, SaaS, Enterprise Software, Change Management
Education
U.S. Air Force Institute of Technology
MS
Grove City College
BS
Verizon Wireless October 2009 - Present
Alltel October 2006 - April 2010
Alltel October 2003 - October 2006
Alltel October 2002 - October 2003
Greenville Technical College July 1998 - October 2002
Education
Greenville Technical College
Verizon Wireless October 2010 - February 2012
Geek Squad 2005 - 2006
Publix Supermarkets January 2005 - October 2005
Skills
A+ Certified, HTML, Java, Windows 7, Computer Hardware, Printers, XP, Troubleshooting, Operating Systems, Network Administration, TCP/IP, Windows, Networking, Laptops, Help Desk Support
Education
Greenville Technical College 2005 — 2010
Associates, Associates in Applied Science with a Major in Computer Technology
Donaldson Career Center 2004 — 2005
Computer Networking/Repair
Hillcrest Highschool 2000 — 2005
Highschool, Highschool
Fine Arts Center 2003 — 2004
2D painting/drawing, 3D metalworking and design
Verizon Wireless September 2013 - Present
Verizon Wireless July 2011 - September 2013
Verizon Wireless January 2007 - June 2011
Skills
Sales Operations, Marketing, Team Leadership, B2B, Customer Satisfaction, Go-to-market Strategy, Strategic Partnerships, Training, Program Management, Customer Service, Product Marketing, Management, Coaching, Merchandising, Forecasting, Project Planning, Marketing Management, Mobile Communications, Process Improvement, Microsoft Office, SharePoint, Product Launch Events, Team Management, Microsoft Excel, SharePoint Designer, Marketing Event Planning, Vendor Relationships, Employee Engagement, Marketing Communications, Vendor Contracts, Photoshop, PowerPoint, Strategic Communications, InDesign, Microsoft Publisher, Lync, Go To Market, Event Management, Competitive Analysis, Team Building, Market Analysis, Inventory Management, Cross-functional Team..., Strategy, Leadership, Marketing Strategy, igrafx, Tableau
Education
Strayer University WA 2012 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Seattle Central Community College 1997 — 1998
Graphic Design
Green River Community College
Renton Technical College
Auto cad drafting
Kelly Services March 2012 - August 2012
Marketing Werks July 2008 - January 2009
Verizon Wireless September 2005 - March 2008
Verizon Wireless September 2003 - January 2005
Skills
Customer Service, Contract Management, Sales, Salesforce.com, Microsoft Excel, Troubleshooting, Cold Calling, Public Relations, Retail, Outlook, Training, Invoicing, Microsoft Office, Policy Analysis, Marketing, Market Analysis, QuickBooks, Journal Entries, Life Insurance, Tax Returns, Tax Preparation, Term Life Insurance, Whole Life, Real Estate, Real Estate Negotiating, Real Estate Transactions
Education
Greenville Technical College 2012 — 2013
Associate of Arts and Sciences (AAS), Accounting, 4.0
Lander University 1997 — 2002
Bachelor's of Science, Marketing & Management 2002
Greenwood High School 1993 — 1996
Capgemini Energy March 2004 - Present
Verizon Wireless September 1997 - April 2002
Education
Grossmont College 1988 — 1992
BS, Computer Science and Criminal Justice
Sandy Springs Internal Medicine March 2012 - Present
Park Place Children's Center July 2010 - December 2011
All State Promotions Inc December 2004 - June 2010
Verizon Wireless September 2001 - August 2008
Education
University of South Carolina Upstate 1998 — 1999
BA, Sociology
Greenville Technical College 1996 — 1998
Associate of Arts
Comcast Communications April 2015 - Present
Charter Communications August 2014 - October 2014
Verizon Wireless July 2009 - August 2014
Gannett October 2007 - July 2009
Dixie HomeCrafters 2006 - 2008
EVO Merchant Services 2004 - 2008
CheckFirst of Greenville 2002 - 2008
MCI 2000 - 2002
Skills
Wireless, Troubleshooting, Technical Support, Customer Experience, Telecommunications, Customer Retention, Call Centers, Employee Training, Microsoft Excel, Social Media, Public Speaking, Wireless Networking, Facebook, Team Leadership, PowerPoint, Training, Microsoft Office, New Business Development, Retail, Cellular Communications, Public Relations, Blackberry, Unified Communications, Mobile Devices, Salesforce.com, Customer Service, Management, Account Management, Customer Satisfaction, Sales, Leadership
Education
Tidewater Community College 2004 — 2005
n/a, Paralegal Studies
Greenville Technical College 2000 — 2001
n/a, Paralegal Studies
Tri-County Technical College 1978 — 1981
AIT, Radio & Television Broadcasting
Verizon Wireless July 2012 - April 2014
Verizon Wireless August 2011 - July 2012
Verizon Wireless January 2010 - August 2011
Wellspring Book and Music April 2007 - March 2009
Toronto Airport Christian Fellowship September 2004 - December 2006
Toronto Airport Christian Fellowship June 2003 - September 2004
Toronto Airport Christian Fellowship September 2002 - June 2003
Toronto Airport Christian Fellowship September 2001 - August 2002
Skills
Strategic Planning, Business Analysis, Strategic Partnerships, Product Marketing, Cross-functional Team..., Partner Management, Mobile Communications, Mobile Content, Mobile Applications, Telecommunications, Wireless, Business Development, Management, Mobile Devices, Strategy, Product Development, Leadership, Training, Business Planning, Marketing, Product Management, Mobile Technology
Education
Grove City College 1997 — 2001
B.A., Christian Thought
UPMC August 2012 - Present
Conemaugh Health System October 2011 - August 2012
Olive Garden August 2009 - October 2011
Westmoreland County Community College January 2010 - January 2011
University of Pittsburgh at Greensburg August 2007 - August 2009
Verizon Wireless June 2007 - September 2007
Walmart November 2002 - June 2007
WLZX & WAQY June 2006 - August 2006
Skills
Creative Problem Solving, Critical Thinking, Nursing, Goal Oriented, Highly Adaptable, Adaptation, Multitasker, Customer Satisfaction, Public Speaking, Customer Service, Healthcare, Sales, Microsoft Excel
Education
Indiana University of Pennsylvania 2014 — 2018
Master of Science (M.S.), Nursing Administration & Nursing Education
Grove City College 2003 — 2007
B.A., Communication Studies
Westmoreland County Community College 2009 — 2011
A.D., Nursing
Regional Management Corp. December 2012 - Present
Critigen January 2010 - September 2014
Aimco September 2007 - March 2010
Verizon Wireless March 2006 - September 2007
Skills
Security, Active Directory, OneSite, PeopleSoft, Oracle Enterprise..., Oracle Applications, Technical Support, Troubleshooting, Software Documentation
Education
Greenville Technical College 2002 — 2005
Associates, Information Technology
Verizon Wireless October 2006 - Present
Verizon Wireless January 2001 - October 2006
Verizon Wireless August 1996 - January 2001
West Penn Power Company June 1990 - August 1996
Skills
Wireless, Wireless Networking, Leadership, Telecommunications, Mobile Devices, VoIP, LTE, Computer Network..., Team Leadership, TCP/IP, Network Engineering, IP, Networking, Fiber Optics, RF, CDMA, Network Design, Ethernet, Troubleshooting, Cellular Communications, Network Architecture, Management, Product Management, Vendor Management, Cisco Technologies, Mobile Technology, Project Management, Integration, 3G, 4G, Microsoft Office, Linux, Network Security, Program Management, EVDO, C++, Software Development, Java, Routing, GSM, Routers, Registered Professional..., Cross-functional Team..., Engineering, Strategic Planning, MPLS, Project Planning, Mobile Communications
Education
Grove City College 1986 — 1990
BSEE, Electrical Engineering
Penn State University
MBA, Business Administration and Management, General
Penn State University
Master of Engineering (MEng), Nuclear Engineering
University of California, Santa Cruz 2010 — 2015
Electrical and Electronics Engineering
DCR Workforce November 2014 - Present
Thompson Photography 1995 - Present
DCR Workforce June 2014 - October 2014
DVDXpress November 2005 - October 2009
Kodak Qualex June 2003 - August 2005
Verizon Wireless June 2001 - November 2003
Instant Photo Systems, Inc January 1996 - January 2001
Skills
Call Center, Customer Service, Microsoft Excel, Retail, Inventory Management, Outlook, Technical Support, Microsoft Office, Merchandising, Recruiting, Microsoft Word, Leadership, Training, Time Management, Management, Call Centers, Team Building, Customer Satisfaction, Sales, CRM, Account Management, Customer Retention, Team Leadership, Employee Relations, Networking, Coaching, Onboarding, Temporary Placement, Hiring, Talent Acquisition, Human Resources, Interviews, Performance Management, Marketing, Employee Training, Cold Calling
Education
Greenville Technical College 2003 — 2006
Diploma, Health Services/Allied Health/Health Sciences, General
University of South Carolina 1989 — 1990
Diploma Health Sciences, Nursing Science and Psycology
Spartanburg High School 1979 — 1982
Diploma, Business Administration and Management, General
Super Duper Publications April 2006 - January 2013
Verizon Wireless January 2002 - February 2006
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Wireless, Troubleshooting, VoIP, Customer Service, Technical Support, Workforce Management, Avaya, Service Delivery, Call Center Development, Customer Support, Cellular Communications, Quality Assurance, Data Entry, Managed Services, Customer Service..., Time Management, Telephone Skills, Outlook, Windows 7, Process Improvement, Training, Sales, Career Development..., Reasoning Skills, Written Communication, Retaining Customers, Clerical Skills, Interview Preparation, Developmental..., Crisis, Job Fairs, Mock Interviews
Education
Greenville Technical College 2013 — 2015
Carolina Finance March 2015 - Present
Verizon Wireless December 2013 - March 2015
Flow Audi & Volkswagen of Greensboro NC November 2010 - October 2013
FedEx Express July 2010 - October 2013
AT&T December 2008 - March 2010
Hertz Local Edition March 2008 - November 2008
Enterprise Rent A Car May 2006 - August 2007
Family Lawn Care March 1996 - July 2006
FedEx February 2004 - May 2006
Citi Group February 2005 - April 2006
Skills
CRM, Budgets, Call Centers, Contract Negotiation, Customer Retention, Customer Satisfaction, Customer Service, Event Management, Event Planning, Leadership, Management, Microsoft Excel, New Business Development, Operations Management, Outlook, Payroll, PowerPoint, Project Management, Recruiting, Sales, Salesforce.com, Strategic Planning, Team Building, Time Management, Training
Education
Guilford College 1999 — 2002
Bachelors, Sports Management
Verizon Wireless May 2011 - Present
Verizon February 2007 - May 2011
Verizon Wireless 2001 - 2011
Skills
Graphic Design, Project Management, Website Development, SharePoint, SharePoint Designer, ICE, Communication Skills, Building Relationships, Customer Service, Employee Relations, Employee Engagement, Microsoft Office, Process Improvement, Photoshop, Web 2.0, Microsoft Publisher, Microsoft Word
Education
Green River Community College
Old Dominion Freight Line June 2015 - Present
Elsag North America February 2014 - June 2015
Lincoln Financial Group February 2012 - February 2013
Verizon Wireless September 2007 - April 2012
Education
Guilford College 1991 — 1995
BS, Business Administration, Management and Operations
Verizon Wireless February 2013 - Present
Suzanne's Creative Jewelry By Design April 2011 - Present
Hampton Inn (Hospitality America) July 2007 - February 2013
olive garden March 2005 - August 2007
perkins family resturants February 2002 - March 2005
Skills
Handmade Jewelry, Hospitality Management, Hotel Management, Hospitality Industry, Front Office, Hospitality, Customer Service, Team Building, OnQ, Guest Service Management, Micros, Food, Restaurants, Hotel Booking, Employee Training, Food, Time Management, Jewelry, Revenue Analysis, Hotels, Food Service, Wine, Up-selling
Education
Greenville Technical College 2007 — 2011
Business Management
Strayer University
Bachelor of Business Administration (B.B.A.), Management
Verizon Wireless January 2007 - Present
Education
Strayer University 2008 — 2011
Bachelors Degree, Business Administration
Greenville Technical College 2000 — 2003
Associate Degree, Food Service Management
Verizon Wireless June 2006 - Present
Franklin American Mortgage Company 2003 - 2006
Education
University of North Alabama 2000 — 2002
Entertainment Industry Management
Greenville Technical College
Verizon Wireless November 2011 - Present
Skills
Management, Financial Solutions, Outstanding Customer..., Call Center, Telecommunications, Problem Solving, Sales & Marketing, Computer Literate, Navigation, Able To Multi-task, Managed Accounts, Data Entry, Escalation Management, Organizational Behavior, Collections, Diversity
Education
Green River Community College 2011 — 2013
Associate of Arts (AA), Business/Commerce, General, 3.3
Verizon Wireless June 2009 - Present
Education
Western Washington University 2003 — 2006
Bachelor of Arts (B.A.), Economics
Green River Community College 2000 — 2002
Associate of Arts (AA), Business
Verizon Wireless August 2012 - Present
Adecco October 2010 - May 2012
Xerox February 2010 - October 2010
Skills
Customer Service, Sales, Call Centers, Team Leadership, Time Management, Account Management
Education
South Puget Sound Community College 2013 — 2015
Associate in Applied Science, Business Administration, Management and Operations
University of Washington 1991 — 1993
Bachelor's degree, Psychology
Green River Community College 1989 — 1991
Associate of Arts (AA), Social Sciences
Verizon Wireless CosmetologistThe Beauty of Essynce Styling Salon and Gift Shop2012 - Present
Education
Strayer University 2011 — 2013
Bachelor's degree, Marketing
Greenville Technical College 2009 — 2011
Associate's degree, Marketing and Business Management
Verizon Wireless July 2006 - Present
CIC Research October 1995 - July 2006
Education
Grossmont College
Verizon Wireless December 2014 - Present
Coveris Group October 2014 - December 2014
ZF Transmissions June 2014 - September 2014
Faurecia November 2012 - June 2014
Sealed Air Corporation May 2012 - October 2012
Samsung Electronics America August 2011 - May 2012
Skills
Project Management, Windows, SQL, Troubleshooting, HTML, Microsoft SQL Server, Windows Server, Networking, Integration, Java
Education
Greenville Technical College 2009 — 2012
Associate of Science (AS), Network and System Administration/Administrator
Speedy Paws Agility August 2012 - Present
Anna Pool Designs August 2011 - Present
Verizon Wireless August 2006 - August 2011
Berry Plastics January 2004 - August 2006
International Plastics January 2003 - January 2004
AT&T 1997 - 2002
Skills
Art Direction, Photoshop, Graphic Design, Typography, Customer Service, Technical Support, Microsoft Office, Sketching, Illustrator, Windows 7, Windows XP Pro, Rumba, BMC Remedy, Credit, Bankruptcy, Identity Theft, Dog obedience, Dog agility, AKC Rally, Public Speaking, Management, Sales Support Tools, Post-sales Support, Training, Customer Satisfaction, Telecommunications, Team Building, Troubleshooting, Call Centers, Team Leadership, Leadership, Customer Retention, Customer Experience, Microsoft Excel, Sales, Process Improvement, Wireless, Inventory Management, PowerPoint, Outlook, Teamwork, Mobile Devices, Program Management
Education
Greenville Technical College 2005 — 2008
Associate of Arts and Sciences (AAS), Computer Science, 4.0
Charter Communications May 2011 - Present
Verizon Wireless May 2005 - November 2010
Go2IT Group June 2003 - July 2006
TeleTech August 2002 - May 2005
Skills
Over 10 years of..., Over 19 months in..., over 5 years experience..., Troubleshooting, Hardware, Unix, Networking, Windows, Software Installation, Access, Switches, Technical Support, Cisco Technologies, VoIP, Help Desk Support, Routers, TCP/IP, WAN
Education
Greenville Technical College 2002 — 2003
credits applied to associates degree
St. Louis Community College 2000 — 2003
Associate's degree, Computer Science
Cox Enterprises May 2003 - Present
Cox Communications May 2003 - Present
Verizon Wireless February 1997 - July 2001
Skills
Television, Digital Media, Broadcast Television, Broadcast, Radio, Video Production, Call Centers, Account Management, Management, Video, Access, Broadband, Wireless
Education
Grossmont College 2000 — 2003
Business Management, Business Administration and Management, General, 3.5
Loyola Marymount University 1998 — 2000
Business Management, Business Administration and Management, General, 3.5
SAVEURvape January 2015 - Present
Verizon Wireless January 2011 - January 2015
Verizon Wireless February 2009 - January 2011
JPMorgan Chase June 2008 - December 2008
JPMorgan Chase December 2007 - June 2008
Skills
Retail, Sales Management, Sales Process, Sales, Selling, Customer Service, Marketing, Management
Education
Grossmont College 2004 — 2006
Marketing
Newport Harbor High School 2000 — 2004