Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Verizon Wireless Salaries. You can even request information on how much does Verizon Wireless pay if you want to. Learn about salaries, pros and cons of working for Verizon Wireless directly from the past employees.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
American Reprographics Company January 2007 - Present
Verizon Wireless November 2006 - December 2006
Murphy Oil September 2006 - October 2006
Quest Diagnostics May 2006 - August 2006
Northrop Grumman Information Technology January 2003 - May 2006
Mycom International December 2002 - January 2003
Northrop Grumman - Natural Data July 2002 - October 2002
American General Insurance May 2001 - October 2001
Pennzoil - Quaker State - Hall Kinion October 2000 - May 2001
Shell Oil - CDI Engineering Services May 2000 - October 2000
Skills
Printers, Technical Support, Active Directory, Servers, Networking, Software Installation, Network Administration, Windows Server, Troubleshooting, Databases, Hardware, Operating Systems, Microsoft Exchange, HP, Visio, Document Management, Software Documentation, Laptops, Data Center, Information Technology, CRM, Managed Print Services, IT Operations, Wide Format Printing, Customer Service, Microsoft Office, Print Management, XP, DHCP, Xerox Printers, Canon, System Administration, Windows 7, Enterprise Software, Windows, Microsoft Servers, IT Service Management, IT Management, IP PBX, LAN-WAN, SAS, Droid, Network Design, Sales Presentations, Scanners, Access, KIP, OCE, TWIC Card, HP Pagewide
Education
Houston Community College 1999 — 2000
Associate's degree, Business/Commerce, General
Wells Fargo March 2012 - Present
Verizon Wireless June 2006 - March 2012
T-Mobile January 2006 - June 2006
RadioShack November 2004 - January 2006
Skills
Telecommunications, Wireless, Cellular, Customer Relations, Inventory Management, Mortgage Lending, Home Equity Loans, Personal Lines Auto, Marketing Strategy, Outlook, PowerPoint, Sales, Sales Operations
Education
Housatonic Community College
Associate's degree, Business Administration and Management, General
University of Bridgeport
Bachelor's Degree, Accounting and Business/Management
Allstate September 2012 - Present
Allstate July 2009 - June 2012
Men's Wearhouse November 2007 - January 2009
Verizon Wireless 1999 - 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Leadership, Training, Marketing, Insurance, Sales, Team Building, Management
Education
Houston Community College 1997 — 2000
Bachelor of Science (BS), Broadcast Journalism
Verizon Wireless August 2005 - August 2012
Skills
Troubleshooting, Technical Support, Operating Systems, Customer Service, Call Centers, Wireless, Cellular Communications, Customer Experience, Customer Retention, Telecommunications, CDMA, LTE, Blackberry, Mobile Devices, 4G, EVDO, 3G, Windows 7, Wireless Broadband, Team Leadership, XP, Customer Support, Windows, Call Center, Customer Satisfaction, TCP/IP
Education
Houston Community College 2013 — 2015
Verizon Wireless October 2012 - Present
Howard University September 2010 - July 2012
FedEx Ground August 2011 - August 2011
North Star Academy College Preparatory High School July 2007 - August 2007
Lehman Brothers June 2007 - July 2007
Skills
Microsoft Office, Matlab, Active Directory, AutoCAD, C, Customer Service, Data Analysis, Management, PowerPoint, Social Networking, Testing, Team Leadership, Troubleshooting, VHDL, C, Public Speaking
Education
Howard University 2008 — 2012
Bachelor of Science (BS), Electrical and Electronics Engineering
North Star Academy 2004 — 2008
Exova Group plc April 2015 - Present
Exova Group plc April 2015 - Present
Mistras Group Ltd January 2014 - April 2015
Solid Recovery Services March 2013 - January 2014
Verizon Wireless January 2007 - February 2012
Everyones Internet September 2003 - December 2007
Internet America / PDQ 2000-2001 2000 - 2001
Accurate Laser 1998 - 2000
Skills
Troubleshooting, Management, Customer Service, Call Centers, Radiography I, II..., Eddy Current I, II..., Magnet Particle I, II..., Liquid Penatrent I, II..., Ultrasonic Testing I,..., HazWoper (40 hrs) as..., Visual Inspection 1, 2,..., American Red Cross..., Radiation Safety (15..., Rigging (30 hrs), Rov (20 hrs), Valid TWIC (Expires..., OS: Microsoft Windows..., Database: Peachtree,..., Software: Microsoft...
Education
Ocean Corporation 2012 — 2012
NDE/NDT
Houston Community College 1999 — 2000
Computer Science
Langham Creek High school 1992 — 1996
Diploma, General Studies
Verizon Wireless July 2012 - Present
Skills
Non-profits, Event Planning, Community Outreach, Program Development, Public Speaking, Event Management, Customer Service, Social Media, Leadership Development, Public Relations, Microsoft Office, Strategic Planning, Leadership, Youth Development, Team Building, Budgets, Data Analysis, Training
Education
Howard University
Volt Information Sciences April 2006 - Present
Ingram Micro 2015 - 2015
California Pools, Inc. May 2003 - March 2006
Verizon Wireless March 1997 - March 2003
Skills
Program Management, Business Process..., Project Management, Process Improvement, Vendor Management, Contractual Agreements, Contract Management, Software Documentation
Education
Hope International University 1997 — 2000
Bachelor of Business Administration (B.B.A.)
Hope International University
B.A. Business, Management
U.S. Department of State February 2014 - May 2014
Verizon Wireless March 2011 - March 2012
Verizon Wireless July 2010 - March 2011
Verizon Wireless January 2010 - June 2010
PBS (Public Broadcasting Service) May 2008 - August 2009
Coro Center for Civic Leadership May 2007 - August 2007
Gove Group May 2007 - August 2007
Skills
Non-profits, PowerPoint, Customer Service, Writing, Editing, Public Broadcasting, Sales, Organizational...
Education
Penn State University 2013 — 2014
Master's Degree, Public Administration
Howard University 2004 — 2008
B.S., Psychology
Techcess Group November 2010 - Present
Marnoble Computer February 2008 - September 2010
Verizon Wireless December 2006 - January 2008
Skills
Hardware Diagnostics, Computer Hardware, Computer Hardware..., Computer Network..., Windows Server, Avaya Communication..., Management, Technical Support, Technical Analysis, Customer Service
Education
Houston Community College 2009 — 2012
Verizon Wireless 2014 - Present
Verizon January 2011 - June 2014
Verizon January 2009 - December 2010
Verizon January 2006 - December 2008
Verizon January 2002 - December 2005
Verizon January 2000 - December 2001
Bell Atlantic January 1998 - December 1999
Skills
Accounting Management, Financial Accounting, Financial Analysis, Corporate Budgeting, Product Forecasting, Pricing Analysis, Capital Projects, Business Strategy, Business Impact Analysis, Cash Flow, Product Offerings, Ratemaking, Competitive Analysis, Price Elasticity, forecasting, process improvement, Business Planning, Forecasting
Education
Loyola College in Maryland
Master of Science (M.S.), Finance, General
Hood College
Bachelor of Arts (B.A.), Business Administration and Management, General
Apple August 2015 - Present
Apple April 2014 - August 2015
Priority Appraisal USA 2012 - 2013
Verizon Wireless October 2005 - February 2012
Verizon Wireless July 2000 - October 2005
Verizon Wireless February 1996 - July 2000
Skills
Telecommunications, Call Center, Recruitment Training, Career Development..., Total Cost Reduction, Performance Management, Customer Experience, Flexibility, Team Leadership, Project Management, People-oriented, Change Management, Conflict Resolution, Business Innovation, Management Coaching, Highly detail oriented, Accountability, Drive Results, Sales Growth, Multi Tasking, Product Analysis, KPI implementation, Performance Appraisal, Total Rewards Strategies, Recruiting, Coaching, Employee Engagement, Net Promoter Score, Sales, Customer Service, Customer Satisfaction, Customer Retention, Sales Management, Direct Sales, Process Improvement, Leadership, Negotiation, New Business Development, PeopleSoft, Operations Management, Strategic Planning, Leadership Development, Call Centers, Human Resources, Customer Support, New Hire Orientations, Interviews, Vendor Management, Payroll, Teamwork
Education
Howard University 1989 — 1993
Our Lady of Mercy High School 1985 — 1989
College Preperatory, Business/Psychology
University of Phoenix
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Verizon Wireless January 2011 - Present
Verizon Wireless October 2009 - December 2010
South Bend Chocolate Company July 2008 - September 2009
Lowe's May 2007 - August 2007
Skills
Cold Calling, Sales, Account Management, Direct Sales, Customer Service, Marketing, Microsoft Office, Public Speaking, Social Media, Salesforce.com, Microsoft Excel, Customer Retention, Retail, Leadership, Team Leadership, Coaching, Customer Satisfaction, Team Building, Management, Inventory Management, Wireless, Sales Operations, Sales Management
Education
Hope College 2004 — 2008
Bachelor of Arts, Management, Communications
Vessix January 2015 - Present
CyberDefender February 2011 - July 2012
Sony Electronics February 2011 - August 2011
GUESS?, Inc. April 2010 - February 2011
Verizon Wireless August 2005 - June 2007
Skills
Music Production, A&R, Networking, Management, Training, Record Labels, Music Licensing, Pro Tools, Entertainment, Social Networking, Sales, Audio Engineering, New Media, Social Media Marketing, Digital Media, Abelton, Mastering, Social Media, Customer Service, Studio Recording, Music Industry, Music, Sound, Recording
Education
Los Angeles Film School 2013 — 2014
Associate of Science, Recording Arts, Recording Arts, Entertainment, and Media Management
Howard Community College 2009 — 2010
Computer Science
AT&T Mobility April 2010 - Present
AT&T 2010 - 2013
T-Mobile January 2004 - April 2010
Verizon Wireless February 1999 - December 2003
Skills
Telecommunications, Managed Services, Wireless, Unified Communications, Solution Selling, Direct Sales, VoIP, Mobile Devices, MPLS, Account Management, Cold Calling, Sales Process, Customer Retention, Salesforce.com, Sales Operations, B2B, Co-location, Selling, Sales Management, M2M
Education
Houston Community College 1988 — 1991
None
Uniwersytet Marii Curie-Skłodowskiej w Lublinie 1978 — 1981
Bachelor in Art &Literature, Teaching
Home Based Office April 2013 - Present
Verizon Wireless August 2002 - January 2013
Verizon Wireless 2007 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, Peer Mentoring, Network Marketing
Education
Strayer University Online 2010 — 2010
Business Administration and Management, General, 3.0
Platinum Real Estate Academy 2009 — 2009
Residential Real Estate, Graduated
University of Phoenix-Houston Campus 2003 — 2007
Business Administration and Management, General, 3.5
Texas Southern University 1982 — 1982
English and Psychology Studies
Houston Baptist University 1980 — 1981
Vocal Music Major
Verizon Wireless October 1998 - August 2012
The Medicine Shoppe Pharmacy April 1996 - August 1998
Alpha Medical Exams May 1991 - February 1996
FedEx May 1987 - October 1990
AT&T April 1980 - October 1986
Skills
Call Centers, Customer Experience, Customer Satisfaction, Telecommunications, Customer Retention, Technical Support, Internet Troubleshooting, Customer Support, Customer Oriented, Teamwork, Team Leadership, Team-oriented, Wireless Broadband, Wireless Networking, Wireless, Access, Account Management, Employee Training, Job Coaching, CMIS, Vision, Cisco MARS, Remedy Ticketing System, Blackberry OS, Blackberry Enterprise..., Blackberry applications, iOS, Android, CDMA, Data Analysis, Telecommunications..., Billing Process, Mobile Devices, Mobile Applications, Mobile Communications, Mobile Technology, Mobile Payments, Mobile Internet, Sales Operations, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Strayer University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Houston Community College 1995 — 1996
Business, Management, Marketing, and Related Support Services
Texas School of Business-Southwest 1991 — 1992
Medical Office Assistant/Specialist
Verizon Wireless November 2014 - Present
Verizon Wireless December 2011 - November 2014
Verizon Wireless February 2010 - December 2011
Verizon Wireless May 2005 - February 2010
Verizon Wireless March 2003 - May 2005
Verizon Wireless October 2000 - March 2003
Verizon Wireless August 1998 - October 2000
Skills
Sales, Training, Sales Operations, Call Center, Sales Management, Account Management, Management, Marketing, Customer Service, Leadership, Direct Sales, Analysis, Event Planning, CRM, Customer Satisfaction, Recruiting, Call Centers, Telecommunications, B2B, Customer Retention, E-commerce, Salesforce.com
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.72
University of Phoenix 2007 — 2010
BS, Business Management, 3.71
Howard University 1992 — 1995
Nursing Practice/Marketing
TruGreen April 2015 - August 2015
Blue Tractor January 2015 - April 2015
Verizon Wireless June 2014 - January 2015
Clam Lake Beer Company October 2013 - June 2014
McGuire's Resort and Golf Club June 2013 - October 2013
Heritage Broadcasting: 9&10 News, FOX 32 News December 2011 - February 2013
Pine Grove Athletic Club December 2012 - January 2013
Coral GablesS June 2010 - August 2011
Marina Ristorante and Lounge June 2009 - August 2009
Wexford County Historical Society and Museum June 2009 - August 2009
Skills
Media, Computers, Communication, Writing, Video Production, Sales, Leadership, Grant Writing, Grant Reviewing, Legislation, Politics, Multi-tasking Skills, Well Read, Web Site Production, Waitressing, Hospitality Industry, Tourism, Music, Theatre, Philanthropy, Development Projects, Social Media, Event Planning, Editing, Video Editing, Video, Social Networking, Broadcast, Time Management, Facebook, Blogging, Social Media Marketing, Management, Event Management, Networking, Marketing, Public Relations, Online Marketing, Public Speaking, Advertising, Creative Writing, Online Advertising, Marketing Communications, Fundraising, Entrepreneurship, Email Marketing, PowerPoint, Microsoft Word, Microsoft Office, Nonprofits
Education
Hope College 2008 — 2012
Bachelor of Arts (B.A.), Music
Hope College 2008 — 2012
Bachelor of Arts (B.A.), Communication
Cadillac High School 2004 — 2008
Verizon Wireless January 2015 - Present
University of Maryland University College October 2012 - January 2015
Aerotek Commercial Engineering April 2011 - November 2012
Enterprise Rent-A-Car 2007 - 2010
Skills
Management, Recruiting, Talent Acquisition, Applicant Tracking..., Human Resources, Training, Leadership, Sourcing, Microsoft Office, Technical Recruiting
Education
Howard University
Bachelor of Applied Science (B.A.Sc.), Psychology
St. VIncent Ferrer
Dell SecureWorks September 2014 - Present
Dell SecureWorks 2012 - Present
Wyndham Vacation Ownership March 2009 - November 2011
Verizon Wireless June 2005 - February 2009
Skills
Sales Management, Direct Sales, Sales Process, New Business Development, Solution Selling, Customer Service, Team Building, Telecommunications, Team Leadership, Coaching, Training, Cold Calling, Inventory Management, Sales, Marketing Strategy, Customer Retention, Account Management, Sales Operations, Customer Satisfaction, Strategic Planning, Recruiting, Security, Leadership, Strategy, Information Security, Salesforce.com
Education
Horry-Georgetown Technical College
Business Administration and Management, General
Verizon Wireless June 2013 - Present
Unattached Athlete 2009 - May 2014
NCO Customer Management, Inc. August 2010 - 2011
Education
Howard University
Bachelor of Business Administration (B.B.A.), International Business/ Marketing
Harris County Sheriff's Office December 2013 - Present
Lisle Violin February 2011 - Present
Kout Food Group July 2009 - January 2011
Verizon Wireless 1999 - 2009
Eldridge Court Home Owners Association November 2005 - November 2007
Alief Village Home Owners Association November 2003 - November 2005
Hondas 2000 April 1998 - April 2000
Convergys 1997 - 1999
Skills
Operations Management, Call Center, Telecommunications, Account Management, P&L Management, Retail Management, Store Management, Management, Leadership, Business Development, Team Leadership, Recruiting, Team Building, Strategic Planning, Team Management, Negotiation, Training, Customer Satisfaction, Customer Service, Sales, Call Centers, Process Improvement, CRM, Customer Retention, Human Resources, Business Planning, Business Process..., Contract Negotiation, Marketing
Education
University of Phoenix 2002 — 2004
MA, Organizational Management
Houston Community College 1998 — 1999
Diploma, Resturant Management
Karachi University 1995 — 1999
Bachelor's degree, Computer Science
International School and College of Pakistan 1993 — 1995
F.Sc, Pre Engineering
Gill Adarsh Matriculation Higher Secondary School 1990 — 1993
High School
Verizon Wireless February 2014 - Present
John Wiley and Sons August 2013 - February 2014
Whole Foods Market July 2012 - May 2013
Lincoln Intermediate Unit #12 June 2009 - August 2011
GameStop June 2006 - February 2007
Skills
Spanish, Spanish translation, Editing, English Literature, Creative Writing, Writing Skills, Essays, Working With Children, Curriculum Design, Choral, Academic Tutoring, Singing, Piano, Proofreading, Research, Teaching, Tutoring, Customer Service, Copy Editing, Writing
Education
York Suburban High School 2004 — 2008
High School, 3.5
Hood College 2008 — 2012
Bachelor of Arts, English and Spanish, 3.7
Public Schools of Robeson County September 2015 - Present
Metropolitan Comprehensive Health Services, PLC. June 2012 - Present
District of Columbia Public Schools (DCPS) December 2012 - August 2015
Paul Laurence Dunbar Senior High School/ District of Columbia Public School System August 2013 - June 2014
Howard University School of Education September 2009 - May 2013
Blow-Pierce Academy (Friendship Public Charter)/ District of Columbia Public School System September 2011 - May 2012
Jefferson Houston Elementary and George Washington Middle Schools/Alexandria City Public Schools September 2010 - June 2011
South Carolina Vocational Rehabilitation June 2008 - August 2009
Allen University Counseling Center January 2008 - June 2008
Verizon Wireless May 2006 - June 2008
Skills
Social Networking, Psychology, Higher Education, Mental Health, Community Outreach, PowerPoint, Team Leadership, Critical Thinking, Event Planning, Leadership, Research, Nonprofits, Teaching, Psychotherapy, Public Speaking, Program Development, Grant Writing, Tutoring, Fundraising, Career Counseling, Adolescents, Social Services, Program Evaluation, SPSS, Qualitative Research, Educational Leadership
Education
Howard University 2009 — 2014
Doctor of Philosophy (Ph.D.), School Psychology
Webster University 2006 — 2008
Master of Arts (M.A.), Mental Health Counseling
University of South Carolina-Columbia 2002 — 2006
Bachelor of Arts (B.A.), Experimental Psychology
Delta Personnel Services June 2013 - October 2013
US Healthworks Medical Group September 2012 - May 2013
Verizon Wireless November 2009 - August 2012
Conventus Inter-Insurance Exchange 2006 - 2009
Skills
Sales, Sales..., Marketing, B2B, Sales
Education
New Brunswick Theological Seminary 2012 — 2016
Howard University 2000 — 2004
BS, Biology, General
Homewood-Flossmoor 1994 — 1998
Diploma, General
Data Scan Field Services July 2013 - Present
Variety of companies July 2012 - Present
Verizon Wireless March 2008 - December 2008
Arbitron October 2007 - March 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Social Networking
Education
Howard Community College 2005 — 2013
Associate's degree, Business Administration and Management, General
Verizon Wireless Account ExecUniworld group2001 - 2004
Skills
Relationship Marketing, Account Management, Wireless, Marketing, Sponsorship, Mobile Devices, Marketing Strategy, Strategic Partnerships, Customer Retention, Strategy, Mobile Marketing, Product Marketing, New Media, Integrated Marketing, Advertising, Digital Marketing, Management, Social Media Marketing
Education
Howard University
Verizon Wireless August 2012 - Present
Verizon Wireless June 2010 - August 2012
Back to Basics, Inc. October 2008 - May 2011
Digital Image Salon December 2008 - July 2009
Skills
Film, Creative Writing, Marketing Operations, Mobile Data Solutions, Film Production, Screenwriting, Marketing Communications, Telecommunications, Wireless, Call Centers, Leadership, Management, Software Documentation, Time Management
Education
Savannah College of Art and Design 2011 — 2014
Master of Fine Arts (MFA), Film/Cinema/Video Studies
Howard University 2005 — 2008
Bachelor of Fine Arts (BFA), Fine/Studio Arts, General
The University of Georgia 2004 — 2005
Fine/Studio Arts, General
Randstad March 2014 - Present
Advent Global Solutions October 2013 - January 2014
Randstad Technologies US September 2013 - October 2013
ManpowerGroup May 2013 - August 2013
CSC -Apex Systems March 2010 - June 2012
Verizon Wireless April 2008 - February 2010
Wells Fargo Bank October 2007 - February 2008
Bray and Scarff, Inc April 2006 - October 2007
Bray and Scraff March 2005 - April 2006
Home Depot Refacing June 2004 - March 2005
Skills
Microsoft Office, Staging, SDLC, Data Analysis, Access, Documentation, Team Leadership, Business Management, Problem Solving, Software Documentation, Management, Change Management, Databases, Testing, Project Management, Requirements Analysis, Quality Assurance, Requirements Gathering, Analysis, Customer Service, Software Project..., Business Analysis, Process Improvement, Training, Program Management, SharePoint, Visio
Education
Computer training.com 2006 — 2007
Certicate, Information Technology
Howard Community College 1993 — 1996
Associates Degree, Business Management
Hammond High 1988 — 1992
Diploma, grade school, 3.2
Advanced Rupture Disk Technology January 2015 - Present
Advanced Rupture Disk Technology June 2014 - Present
Groupon February 2013 - June 2014
ZocDoc August 2012 - February 2013
Verizon Wireless June 2006 - June 2012
Verizon Wireless November 2004 - May 2006
NEXTEL May 2003 - September 2004
Sprint Nextel April 2003 - September 2004
Skills
Telecommunications, Solution Selling, Cold Calling, Wireless, M2M, Direct Sales, Account Management, Sales Management, Sales Process, Customer Retention, Customer Satisfaction, Sales, B2B, Sales Presentations, Sales Operations, Mobile Devices, Team Leadership, Unified Communications, Business Development, Strategy, Channel, Salesforce.com, Negotiation, Selling, New Business Development, Strategic Partnerships, Customer Experience, Lead Generation, Strategic Planning, SaaS, Managed Services, Channel Partners
Education
Houston Community College
Bachelors Degree, Marketing & Business
Sam Houston State University
Enbridge Energy 2013 - Present
Acute Logistics 2012 - May 2013
Cherry road October 2012 - April 2013
MD Anderson Cancer Center April 2012 - October 2012
Oceaneering June 2009 - April 2012
Partners Consulting 2012 - 2012
Verizon Wireless 2003 - 2008
Skills
Training, Instructional Design, PeopleSoft, Employee Training, Project Management, Leadership, Learning Management..., E-Learning, Change Management, Human Resources, Software Documentation, Business Process, Procurement, Microsoft Office, Adobe Acrobat, SAP, Visio, Business Process..., UPK, Technical Support, Performance Management, Captivate, SharePoint, Technical Training, Technical Writing, Adobe Creative Suite, Google Docs, Program Management, Process Improvement, Training Delivery, Instructor-led Training, Articulate Suite, Google Apps, Business Analysis, Quality Assurance, Datango, Adobe, HPQC, Learning Management, ERP, Requirements Gathering, Analysis, Organizational..., SaaS
Education
Houston Community College 1998 — 2002
Associate's degree, Business
Our Lady of the Lake University
Bachelor of Business Administration (BBA), Human Resources Development
Our Lady of the Lake University 2013 — 2016
Master's Degree, Organizational Leadership
Verizon Wireless May 2014 - Present
Verizon Wireless August 2012 - May 2014
Verizon Wireless August 2010 - August 2012
JPMorgan Chase September 2007 - February 2010
Verizon Wireless December 2000 - June 2007
Skills
Direct Sales, Customer Retention, Cold Calling, Account Management, Solution Selling, Sales Process, Telecommunications, Sales, Selling, Leadership, B2B, Management, Customer Service, Team Leadership, Strategic Planning, Strategic Partnerships, M2M, Contract Negotiation, Salesforce.com, Sales Presentations, Retail Sales, Wireless, Customer Experience, Customer Satisfaction, Professional Services, Mobility Strategy, Wireless Mobility, Digital Oilfield
Education
Houston Baptist University - College of Business and Economics 2006 — 2009
MBA, Business Administration, GPA 3.90
Houston Baptist University - College of Business and Economics 2001 — 2004
Bachelors of Science, Computer Information Systems Management, GPA 3.75
Verizon Wireless April 2012 - Present
Verizon Wireless August 2011 - April 2012
Verizon Wireless September 2005 - August 2011
Skills
Direct Sales, M2M, Cold Calling, Quotas, Customer Retention, Sales Operations, Solution Selling, Sales Process, Account Management, Cellular Communications, Customer Satisfaction, Retail, Sales Presentations, Sales, Customer Service, Customer Experience
Education
Houston Community College 1996 — 2000
Associates, CAD Operator
Dominion Virginia Power March 2015 - Present
Cbeyond 2013 - 2014
Verizon Wireless May 2012 - June 2013
T Wireless January 2009 - December 2011
AT&T WIRELESS January 2009 - December 2011
AT&T Mobility 2009 - 2011
BUSINESS TELECOM INC 1999 - 2004
Skills
Wireless, Provisioning, Ethernet, Telecommunications, Project Management, Project Planning, T1, LTE, DS3, VoIP, UMTS, Troubleshooting, Vendor Management, GSM
Education
Howard University
Verizon Wireless July 2013 - Present
Charleston Southern University Office of Advancement January 2013 - April 2013
Justice May 2007 - December 2012
House of Blues July 2008 - August 2012
Skills
Marketing, Communication, Business Savvy, Social Networking, Sales, Marketing Communications, Teamwork, Hospitality, Advertising, CRM, Public Speaking, Leadership, Microsoft Office, Social Skills, Retail, Merchandising, Customer Service, Outstanding..., Team-oriented, Cashiering, Team Leadership
Education
Charleston Southern University 2011 — 2013
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Horry-Georgetown Technical College 2008 — 2010
Associate of Science (A.S.), Business/Commerce, General
ChemDry of Hillsborough County December 2011 - Present
ADP June 2010 - June 2011
Verizon Wireless June 2008 - August 2009
CDW Inc May 2005 - June 2008
Skills
Business Solutions, Small Business, Payroll, Compliance, Account Management, Social Media, Negotiation, Salesforce.com, Sales Presentations, Business Intelligence, Information Technology, Customer Service, Leadership, Sales, Sales Operations, Selling, Entrepreneurship, Business Development, Management, Team Building, New Business Development
Education
Houghton College 2000 — 2004
Bachelor of Science, Business Administration/Marketing
Prince George's County Public Schools June 2013 - Present
Verizon Wireless September 2011 - June 2013
T-Mobile July 2006 - September 2011
Commonwealth of VA February 2009 - August 2009
Skills
Microsoft Office, Consulting, Organization, Database Admin, Data Analysis, Typing, Legal Research, Legal Documents, Case Managment, Interpersonal..., Persuasive Presentation..., Outlook, Account Management, Inventory Management, Team Building, Customer Service, Public Speaking, Community Outreach, PowerPoint
Education
Notre Dame of Maryland University 2013 — 2015
Master's Degree, Education
Howard University 2008 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Ottawa Hills
Olive Garden May 2011 - Present
Olive Garden March 2011 - Present
United Networking Industries, LLC October 2009 - Present
Verizon Wireless June 2008 - October 2009
Trident Management January 2007 - April 2008
Hatworld/Lids March 2003 - December 2006
Skills
Customer Service, Teamwork, Leadership, Close Attention to..., Time Management
Education
Horry-Georgetown Technical College 1993 — 1994
Elementary Education and Teaching
Myrtle Beach High School 1988 — 1992
Horry-Georgetown Technical College
Elementary Education
UNITED STATES ARMY
Tyco Integrated Security August 2011 - Present
VERIZON WIRELESS October 2008 - July 2010
REGENCY TELECOM December 2005 - September 2008
HTIS, INC April 1997 - November 2005
HOUSTON CELLULAR TELEPHONE COMPANY October 1992 - April 1997
JOHN EAGLE HONDA April 1987 - July 1991
Skills
Sales, Direct Sales, Solution Selling, Sales Operations, Account Management, Access Control, Telecommunications, Security, New Business Development, Wireless, Sales Process, Customer Retention, Contract Negotiation, Cold Calling, VoIP, CCTV, Salesforce.com, Leadership, Customer Satisfaction, Sales Management, Customer Service, Managed Services, Strategic Partnerships, Telephony, CRM, Sales Presentations, Business Development, Selling, Team Leadership, B2B, Surveillance, IP, Strategic Planning, Team Building, Video Surveillance, EH&S Compliance, Fire Alarm, Oil & Gas, Networking, Unified Communications, Video
Education
North Harris County College 1984 — 1984
Engineering Drafting
Houston Community College 1983 — 1983
English Composition II
Sam Houston High School
URS Corporation April 2011 - December 2011
BAE Systems November 2010 - April 2011
General Dynamics Advanced Information Systems November 2008 - September 2010
Verizon Wireless May 1997 - November 2008
Education
University Maryland University College 2005 — 2006
General Studies
Howard Community College 2000 — 2001
General Studies
Verizon Wireless October 2011 - Present
LA Fitness March 2007 - October 2011
Educational Enterprises October 2006 - August 2010
Sprint Corporation January 1999 - January 2001
Sprint PCS January 1998 - January 1999
Education
Howard University
Communications
Howard University
Communications
Verizon Wireless September 2015 - Present
Creditsafe October 2013 - September 2015
Lehigh Valley Health Network March 2011 - September 2011
T-Mobile December 2008 - August 2010
NCO January 2003 - March 2005
Skills
B2B, Lead Generation, Solution Selling, Account Management, New Business Development, Business Development, Sales Process, Salesforce.com, Business Strategy, Key Account Management, CRM, Direct Sales, SaaS, Business Intelligence, Cold Calling, Sales
Education
Lehigh Carbon Community College 2010 — 2012
Education
Prince George's Community College 2006 — 2007
General Studies
Howard University 2003 — 2005
Psychology
William Allen High School 1999 — 2003
Revelation Church July 2013 - Present
Cornerstone International Church September 2012 - June 2013
Saddleback Valley Community Church September 2011 - August 2012
Verizon Wireless August 2010 - June 2011
BridgeWay242:A Church Community January 2006 - June 2010
Little Lights Urban Ministries July 2005 - June 2009
Skills
worship leading, Community Outreach, Guitar, Piano, Band, Church Events, Youth Ministry, Preaching, Theology, Volunteer Management, Teaching, Fundraising, Nonprofits, Youth Mentoring, Training, Bible, Leadership Development, Discipleship, Pastoral Care, Leadership, Religion, Event Planning, Bands
Education
Howard University 2003 — 2008
Bachelor of Arts (B.A.), Sociology
Merkle July 2014 - Present
Vocus May 2013 - February 2014
Verizon Wireless August 2012 - May 2013
Towson University January 2010 - May 2012
Lifetime Fitness June 2007 - December 2009
Lifetime Fitness June 2006 - August 2006
Skills
Social Media, Facebook, Marketing, Sales, Advertising, Online Marketing, Social Networking, Event Planning, Microsoft Office, Social Media Marketing, Public Relations, Public Speaking, Email Marketing, Event Management, PowerPoint, Customer Service, Media Relations, Management, Interpersonal..., Student Development, Marketing Communications, Time Management, Press Releases, Salesforce.com, Research, Interpersonal..., SEO, Account Management, Project Management, Organizational..., Conflict Management, Consulting, Raiser's Edge
Education
Towson University 2010 — 2012
Bachelors of Science, Communications, Senior
Howard Community College
Associate's degree
EMA, Inc March 2013 - Present
Verizon Wireless April 2011 - June 2012
Circuit City August 2007 - March 2009
Skills
Sales, Microsoft Office, Access, PowerPoint, Visio, Software Installation, Troubleshooting, Technical Support, Customer Service, Telephone Skills, Team Building, Inventory Management, Wireless, Windows 7, Retail Sales, Windows, Time Management, Teamwork, Solution Selling, CRM
Education
Howard University 2000 — 2009
BBA, Information Systems
MarketSource Inc. June 2011 - Present
MarketSource Inc. October 2005 - June 2011
T-MOBILE U.S 2004 - 2005
Verizon Wireless 2000 - 2004
Skills
Account Management, Acting, Advertising, Business Development, Customer Service, Direct Sales, Event Management, Leadership, Management, Marketing, Marketing Strategy, Microsoft Office, Mobile Devices, New Business Development, Product Management, Product Marketing, Retail, Sales, Sales Management, Sales Operations, Social Media, Social Media Marketing, Social Networking, Solution Selling, Strategic Partnerships, Team Leadership, Telecommunications, Training, Video, Wireless, Customer Satisfaction, Sales Process, B2B
Education
Houston Community College 1995 — 1996
No, Criminal Justice, 3.1
The University of Texas at San Antonio 1994 — 1995
No, Psychology, 3.2
Willowridge 1990 — 1994
Diploma, General Studies
Apollo Companies, Inc. April 2013 - Present
Apollo Office Systems December 2005 - April 2013
Verizon Wireless September 2004 - September 2012
Cable & Wireless October 2000 - July 2002
Harris Corporation (Lanier worldwide) 1996 - 2000
CT Consulatnts 1991 - 1992
Skills
Telecommunications, Sales Management, Account Management, Direct Sales, Wireless, Strategic Planning, Solution Selling, Team Building, New Business Development, Project Management, Business Development, Team Leadership, Vendor Management, Sales, Contract Negotiation, Kyocera, Sarbanes-Oxley Act, B2B, Sales Process, Process Improvement, Cold Calling, Channel, Program Management, Business Analysis, Cross-functional Team..., Management, Managed Services, Customer Retention, CRM, Leadership, Strategic Partnerships, Mobile Devices, Recruiting, Entrepreneurship, SaaS, Start-ups, Product Management, Selling, Product Marketing, Cloud Computing, Enterprise Software, Professional Services, Outsourcing, Lead Generation, Executive Management, Competitive Analysis, Strategy, Sales Operations, P&L Management, E-commerce
Education
Houston Baptist University - College of Business and Economics 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Houston, C.T. Bauer College of Business 1986 — 1991
BBA, Economics
Lake Catholic High School 1982 — 1986
Verizon Wireless June 2015 - Present
Skills
Sales, CRM, Account Management, Business Development, Sales Management, Cold Calling, Direct Sales, Customer Retention, Customer Experience, Customer Satisfaction, Sales Operations, Retail, Solution Selling, Building Relationships, Sales Process, Customer Service, Marketing Strategy, Marketing, Management, Telecommunications, B2B, Selling, Call Centers, Human Resources, Training, Wireless, Leadership
Education
University of St. Thomas (TX) 2004 — 2007
MBA, Business and Marketing
Houston Baptist University 1998 — 2001
Bachelor’s Degree, Business Administration and Management, General
Verizon Enterprise Solutions March 2015 - Present
Verizon Enterprise Solutions May 2011 - March 2015
Verizon Wireless April 2008 - May 2011
Verizon Wireless September 2005 - April 2008
Skills
Customer Service, Account Management, Public Speaking, Microsoft Office, Customer Satisfaction, Training, Leadership, Team Building, Wireless, Customer Retention, Mobile Devices, Customer Experience, Telecommunications, Team Leadership, 4G, Cellular Communications, Direct Sales, Management, Call Centers, EVDO, M2M, Troubleshooting
Education
University of Maryland University College 2012 — 2016
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Howard Community College 2000 — 2005
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections
Avant 2015 - Present
Epiphania Blu/ DBA: Epiphany, Taste of New Orleans November 2007 - August 2015
Cricket Communications 2008 - 2011
AXA Assistance 2005 - 2006
Verizon Wireless 1998 - 2001
Skills
Call Center, Customer Satisfaction, Sales Management, Operations Management, Customer Service, Recruiting, Process Improvement, Customer Retention, Telecommunications, Account Management, Retail, Microsoft Word, Wireless, B2B, Leadership, Sales Operations, Call Centers, Team Building, Budgets, Training, Cross-functional Team..., Direct Sales, Inventory Management, Customer Experience, Sales, Team Leadership
Education
Illinois Institute of Art 2007 — 2009
Culinary arts, Restaurant, Culinary, and Catering Management/Manager
Howard University 1993 — 1995
Bachelor of Science (B.S.)
Jellyfish Online Marketing US February 2015 - Present
Verizon Wireless March 2013 - February 2015
HealthSpring August 2012 - January 2013
Wittenbach Business Systems May 2011 - August 2012
Maryland Department of Health and Mental Hygiene(DHMH) January 2011 - June 2011
Saks Fifth Avenue October 2010 - November 2010
McCormick & Company May 2010 - October 2010
Skills
Troubleshooting, Active Directory, Windows Server, DNS, Windows 7, DHCP, Technical Support, Citrix, System Administration, Group Policy, Firewalls, Windows, Blackberry, A+ Certified, Access, Microsoft Office, Operations Management, Customer Service, Microsoft Excel, Strategic Planning, Inventory Management, vSphere
Education
University of Baltimore
B.S., Interdisciplinary Studies
Howard Community College
A.A, General Studies; Information Technology
Baker Hughes January 2011 - Present
Verizon Wireless May 2005 - January 2010
Getronics December 2004 - May 2005
Skills
Account Management, Business Analysis, Business Intelligence, Business Process..., CRM, Change Management, Management, Cloud Computing, Customer Service, Data Center, Direct Sales, Disaster Recovery, ERP, Enterprise Software, IT Strategy, Leadership, Microsoft Office, Oracle, Program Management, Project Management, SaaS, Sales, Solution Architecture, Storage, Storage Area Networks, Team Building, Team Leadership, Training, Virtualization
Education
Houston Community College 2010 — 2011
SAP Certification, Information Technology
University of Phoenix-Houston Campus 2006 — 2008
Master of Business Administration (M.B.A.), MIS/Marketing
Louisiana State University 1996 — 2001
Bachelor of Business Administration (BBA), Management Information Systems, General
The Methodist Hospital System May 2011 - Present
The Methodist Hospital System July 2009 - May 2011
The Methodist Hospital System October 2003 - July 2009
The Methodist Hospital System October 2001 - October 2003
Verizon Wireless December 1997 - October 2001
TEKsystems May 1997 - December 1997
Skills
Process Improvement, Project Management, Technical Support, Infrastructure, Data Center, Project Planning, Telecommunications, Team Building, Management, Healthcare Information..., Disaster Recovery, Business Continuity, Integration, Security, Cisco Technologies, System Administration, Information Technology, IT Strategy, IT Management, VMware, Virtualization, Vendor Management, HIPAA, Troubleshooting, Cloud Computing, Software Documentation, IT Operations, Networking, VoIP, SharePoint, ITIL, Visio, Leadership, PMP, IT Service Management, Active Directory
Education
University of Phoenix 2007 — 2008
Bachelor of Science (BS), Management
Houston Community College 2001 — 2002
AA, Computer Science
Keller Williams Realty SW January 2011 - Present
Verizon Wireless August 1991 - December 2012
Skills
Customer Satisfaction, Customer Service, Short Sales, Foreclosures, Selling, Sellers, Negotiation, Real Estate, Call Center, Outlook, Microsoft Office, Telecommunications, Sales, Residential Homes, Contract Negotiation, Referrals, Technical Support, Condos, Call Centers, Leadership, First Time Home Buyers, REO, Luxury, Relocation, Marketing, Property Management, Listings, Strategic Planning, Real Estate Development, FHA, Resellers, Customer Experience, Operations Management, Training, Single Family Homes, Customer Retention, Property, Investments, Networking, Buyer Representation, Team Building, Rentals, Commercial Real Estate, Leases, Investors, Investment Properties, Coaching, Team Leadership, Buyers, Small Business
Education
Keller Graduate School of Management
MBA, Project Management Business
University Of Phoenix 2004 — 2007
MBA, Business Human Resource
Houston Community College 2004 — 2006
AAS, Real Estate / Mortgage Lending
CoStar Group June 2015 - Present
Cook Maran & Associates August 2014 - December 2014
Abercrombie & Fitch September 2013 - May 2014
Verizon Wireless June 2012 - August 2012
Abercrombie & Fitch June 2009 - December 2010
USTA August 2007 - August 2008
Skills
Marketing, Sales, Leadership, Direct Marketing, Sponsorship, Social Media Marketing, Social Networking, Customer Service, Public Speaking, Advertising, Marketing Communications, Operations Management, Sales Management, Insurance, Personal Insurance
Education
Howard University 2009 — 2013
Bachelor of Business Administration (B.B.A.), International Business, Senior
Howard University 2009 — 2013
Bachelor of Business Administration (B.B.A.), International Business/ Marketing
Baylor College of Medicine October 2013 - Present
Christian, Smith & Jewell, LLP May 2012 - October 2013
Steidley & Elsom, LLC September 2011 - May 2012
Tate Young Law Firm April 2009 - September 2011
Christian, Smith & Jewell, LLP September 2008 - April 2009
Verizon Wireless 2003 - 2004
Verizon 2003 - 2004
Verizon Wireless 2003 - 2004
Skills
Event Planning, Event Management, Travel Arrangements, Hosting Events, Executive..., Vendor Relationships, Video Conferencing, Microsoft Word, Access, Microsoft Excel, PowerPoint, Wordperfect, Outlook, Pleadings, Motions, Medical Malpractice, Civil Litigation, Courts, Bankruptcy, Westlaw, Appeals, Lexis, Trials, Depositions, Legal Documents, Hearings, Criminal Law, Employment Law, Immigration Law, MS Excel Pivot Tables, Dragon, Management, Travel Planning, Wills
Education
Houston Community College 2011 — 2012
Paralegal Certificate, Parlegal Studies
University of Toledo 2008 — 2008
Paralegal Studies
San Antonio College 2003 — 2004
Pre-Law Studies
Merkle April 2013 - Present
Verizon Wireless January 2012 - April 2013
Verizon Wireless November 2009 - December 2011
Verizon Wireless October 2008 - November 2009
Skills
Customer Service, Vendor Management, Account Management, Microsoft Office, Wireless, Management, Microsoft Excel, IT Procurement, Procurement, SOP Development, Government Procurement, Cost Savings, Cost Allocation, Reporting Metrics, Contract Negotiation, Contract Management, Performance Metrics, Data Analysis, Presentation Skills, Public Speaking, Help Desk Support, End User Training, Asset Management, MicroStrategy Reporting, Skilled Multi-tasker, Microsoft Word, PowerPoint, English, Outlook, Editing, Sales, Cold Calling, Windows, SharePoint, Workday, Lync
Education
Howard Community College
Bachelor of Business Administration (BBA), Business Administration and Management, General
Strayer University-Maryland 2011 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Stevenson University 2007 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Mobino SA Nigeria January 2015 - Present
Pillar Construction June 2010 - Present
CounterForce July 2008 - June 2010
Reliant Energy October 2007 - June 2008
Verizon Wireless March 2004 - August 2007
Skills
Quantitative Finance, AP/AR/Payroll/Budgeting, ..., ..., International Finance, Business/Strategic..., Account Reconciliation, Accounting, Accounts Payable, Accounts Receivable, Auditing, Customer Service, Budgets, Finance, Financial Reporting, Internal Audit, General Ledger, Investments, Management, Invoicing, Mergers & Acquisitions, Process Improvement, Account Reconciliation, Time Management
Education
University of Houston-Downtown 2007 — 2011
Bachelor of Business Administration, Finance
Houston Baptist University 2006 — 2007
Bachelors Degree, Finance, General
Goodrich Petroleum Corporation October 2013 - March 2015
Rosetta Resources November 2011 - August 2013
Rosetta Resources June 2011 - November 2011
Sirius Solutions June 2008 - February 2010
Shell Oil Company 2007 - 2008
Shell Oil Company 2007 - 2007
Cornerstone Hospital 2006 - 2007
Baker Hughes 2006 - 2006
El Paso Corporation 2004 - 2006
Verizon Wireless 2002 - 2006
Skills
Consulting, Succession Planning, Exit Interviews, Employee Relations, Benefits Administration, Personnel Management, EEO, Performance Management, Recruiting, HRIS, Human Resources, FMLA, Onboarding, Employee Benefits, New Hire Orientations, Organizational..., College Recruiting, Talent Acquisition, Applicant Tracking..., PeopleSoft, Technical Recruiting, Workforce Planning, Training, Deferred Compensation, HR Policies, Job Descriptions, Petroleum, Hiring, Sourcing, Interviews, Training, Oil, Energy Industry, Energy, Oil & Gas, Land Records, Lease Administration
Education
Baker College
Bachelor of Business Administration (B.B.A.) and MBA Program, Human Resources Management, 3.72 GPA
Charles H. Milby
Diploma
Houston Community College
Certificate, Pharmacy Technician and Certified Nurse Aide
Global Convergence, Inc. June 2015 - Present
Verizon Wireless June 1999 - February 2015
GTE August 1981 - June 1999
Skills
Call Centers, Customer Experience, Customer Service, Leadership, Telecommunications, Wireless, Mobile Devices, Customer Retention, Telephony, Customer Satisfaction, Managed Services, Direct Sales, Team Leadership, Training, VoIP, Workforce Management
Education
Horry-Georgetown Technical College 1976 — 1978
Criminology
Verizon Wireless March 2015 - Present
Verizon Wireless March 2014 - March 2015
TEKsystems January 2013 - January 2014
Reduction in Motion March 2012 - December 2012
REDUCTION IN MOTION January 2012 - December 2012
STANFORD GRILL January 2010 - July 2012
P.F. CHANG’S CHINA BISTRO January 2008 - January 2010
AIRPORT WIRELESS January 2006 - January 2007
Skills
Public Speaking, PowerPoint, Event Planning, Environmental..., Sustainability, Microsoft Word, Microsoft Office, Microsoft Excel, Environmental Awareness, Project Management, Management, Sales, Training, Leadership, Customer Service, Team Leadership
Education
University of Maryland University College 2013 — 2017
International Enterprise Management
University of Maryland College Park 2009 — 2011
Bachelor of Science (BS), Environmental Science and Policy
Howard Community College
A.A, Arabic Language and Culture
University of Maryland
B.S, Environmental Science and Policy
Birch Communications 2015 - Present
Verizon Wireless 2013 - March 2015
Love From Sound Stage January 2013 - May 2013
Modell's Sporting Goods May 2011 - April 2013
Howard University October 2010 - April 2013
StreetKing Energy Drink December 2011 - June 2012
Verizon Wireless August 2011 - January 2012
Black Entertainment Television May 2011 - August 2011
City of College Park May 2010 - August 2010
Radio One 2007 - 2009
Skills
Social Networking, Marketing, Social Media, Marketing Communications, Sales, Event Planning, Sales Management, Facebook, Digital Marketing, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, Fundraising, Outside Sales, Entrepreneurship, Market Planning, Project Management, Brand Consulting, Marketing Strategy
Education
Howard University 2009 — 2013
Bachelor of Arts (B.A.), Telecommunications Management; Minor in Economics
EZ Wireless September 2015 - Present
Century 21 Barefoot Realty 2012 - Present
EZ Wireless February 2013 - September 2015
Verizon Wireless September 2006 - July 2012
Verizon Wireless January 2004 - September 2006
A1 Wireless February 2002 - January 2004
Skills
Sales Management, Inventory Management, Training, Product Launch, District Management, Retail Sales, Sales Hiring, Sales Presentations, Presentation Coaching, Coaching, Customer Oriented, Customer Retention, Customer Service, Executive Presentation..., Executive-level..., Project Management, Wireless, Cellular Communications, Telecommunications, Telecommunications..., Servant Leadership, Revenue Forecasting, Mobile Devices, Mobile Communications, Selling, Sales, Retail, Leadership, Real Estate, Recruiting, Strategic Planning, Direct Sales, Customer Satisfaction, Sales Operations, Quotas, Cold Calling, Sellers, Team Building, Negotiation, Team Leadership, Investment Properties, Short Sales, Contract Negotiation, Call Centers, Time Management, Team Management, Hiring, B2B, Solution Selling, Sales Process
Education
University of South Carolina-Columbia 1999 — 2001
Horry-Georgetown Technical College 1999 — 2000
University of Phoenix
Currently Pursuing, Business Management
Myrtle Beach High School
Lanyon February 2015 - Present
Mosaic Sales Solutions September 2012 - February 2015
Mosaic Sales Solutions January 2011 - September 2012
Mosaic Sales Solutions June 2010 - February 2012
Verizon Wireless June 2004 - November 2009
AT&T (formerly SBC Yellow Pages) January 2004 - June 2004
CIGNA July 2002 - July 2003
CIGNA January 2001 - July 2002
CIGNA July 2000 - January 2001
Skills
Project Planning, Field Operations, Operational Excellence, Program Management, Marketing Strategy, Strategy, Management, Project Management, Strategic Planning, Training, CRM, New Business Development, Event Management, Marketing, Advertising, Analysis, Recruiting, Sales Operations, Business Planning, Marketing Communications, B2B, Sales, Forecasting
Education
Momentum 2009 — 2010
Howard University 1996 — 2000
Bachelors, Marketing
Howard University 1996 — 2000
Bachelors of Business Administration, Marketing
Verizon Wireless April 2014 - Present
Verizon Wireless August 2011 - March 2014
Verizon Wireless September 2010 - August 2011
Abercrombie & Fitch July 2010 - September 2010
Red Bull October 2008 - June 2010
Macy's East November 2009 - May 2010
Verizon Wireless June 2007 - July 2009
INROADS 2007 - 2009
Skills
Event Planning, Event Management, Social Media, Hospitality Management, Presentation Preparation, Marketing Communications, Social Media Marketing, Marketing, Strategy, Advertising, Sponsorship, Sales, Management, Leadership, Strategic Planning, Budgets, Project Planning, B2B, Project Management, Training, Time Management, Social Networking, Account Management, Marketing Strategy, Brand Awareness, Mobile Marketing, Analysis
Education
Howard University 2006 — 2010
School, Business Marketing Major
Howard University 2006 — 2010
Business, Management, and Marketing
UniFirst Corporation March 2013 - Present
UniFirst Corporation November 2012 - February 2013
Real Estate February 2012 - October 2012
ThyssenKrupp Access February 2009 - January 2012
Royce Builders 2006 - 2008
Verizon Wireless January 2000 - December 2005
Access Houston January 1997 - July 1999
Skills
Selling, Sales Management, Account Management, Contract Negotiation, Sales, New Business Development, Negotiation, Sales Presentations, Team Building, Purchasing, Customer Service, Budgets, Forecasting, Key Account Management, B2B, Customer Satisfaction, Marketing Strategy, Direct Sales, Pricing, Business Development, Cold Calling, Sales Operations, Sales Process, P&L Management, Coaching, Salesforce.com, Management, Customer Retention, Leadership, Solution Selling, Operations Management, Inventory Management, Marketing, Internet Recruiting, Talent Acquisition, Social Networking, Recruiting, CRM, Lead Generation, Training, Income Statement, Team Leadership, Business Planning, Key Account Development, International Sales, Strategic Planning, Product Development, Outside Sales, Market Planning, P&L
Education
Sandler School of Selling 2011 — 2011
Houston Community College 1997 — 1998
Lamar Sr. High School 1991 — 1995
Furmanite Worldwide January 2012 - Present
Toyota Lift of Houston/South Texas April 2008 - November 2011
Verizon Wireless August 2005 - April 2008
Everyones Internet November 2002 - August 2005
Apple August 2002 - October 2004
Best Buy August 2001 - September 2002
Skills
Customer Service, Help Desk Support, Call Center, Retail, Troubleshooting, Windows, Mac OS X, Computer Hardware, Data Center, Social Media, Active Directory, Windows 7, OS X, Linux, Software Installation, Technical Support, SharePoint, Servers, IT Management, Operating Systems, Network Administration, Microsoft Exchange, Mobile Devices, Call Centers, Blackberry Enterprise..., Windows XP, Management, Computer Repair, Hardware, VPN, Blackberry, Printers, VMware, System Administration, Citrix
Education
University of Phoenix
Bachelor of Science, Computer Science/Information Technology
Houston Community College 1998 — 2001
Verizon Wireless September 2014 - Present
Verizon Wireless June 2012 - August 2014
Camisado September 2008 - July 2012
Macklin Business Institute Cafe August 2010 - March 2012
Skills
Marketing, Supply Chain Management, Tour Management, Business, Sales, Consultants, Technology, Wireless, Microsoft Office, Adobe Design Programs, Telecommunications, Customer Service, Retail
Education
Hood College 2014 — 2016
Master of Business Administration (MBA)
University of Maryland University College 2012 — 2013
Bachelor of Arts (B.A.), Marketing (Major) Supply Chain Management (Minor)
Montgomery College 2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
HH2 Mobility Management September 2014 - Present
The Holley Group March 2013 - January 2014
Verizon Enterprise Solutions Group April 2006 - January 2013
Verizon Wireless January 2008 - March 2011
Verizon Wireless April 2006 - December 2007
T-Mobile August 2002 - May 2005
AT&T Mobility February 2002 - August 2002
AT&T Mobility August 2001 - January 2002
Sprint Nextel August 1996 - May 2001
Skills
Solution Selling, Direct Sales, Channel, Unified Communications, Telecommunications, Account Management, Sales Management, Sales Process, Wireless, B2B, Cold Calling, Customer Retention, Selling, Mobile Devices, Strategic Partnerships, Salesforce.com, Sales, Cloud Computing, SaaS, VoIP, Managed Services, Business Development, Management, Channel Partners, Enterprise Software, Professional Services, Cross-functional Team..., Go-to-market Strategy, Product Marketing, Outsourcing, Customer Satisfaction, Lead Generation, Strategy
Education
Howard University 1990 — 1992
Bachelor of Business Administration (BBA), Marketing
University of Massachusetts at Lowell 1987 — 1990
Marketing
Episcopal High School 1984 — 1987
The Scotts Miracle-Gro Company June 2015 - Present
Hondros College September 2012 - October 2014
Limited Brands May 2012 - August 2012
Time Warner Cable Inc. February 2011 - May 2012
Verizon Wireless August 2010 - January 2011
American Association of Blacks in Energy 2006 - 2010
American Electric Power 2005 - 2010
Skills
Recruiting, Talent Acquisition, Interviews, New Hire Orientations, Onboarding, Employer Branding, Human Resources, Hiring, Leadership, Social Media, Community Outreach, Employee Relations, Sourcing, Temporary Placement, Resume Writing, Skilled Labor, Applicant Tracking..., Staff Development, Event Planning, Administration, System Administration, Coordinating Special..., Training, Nurse Recruitment, Written Skills, New Employee Orientation, Engaging Online Talent
Education
University of Phoenix 2006 — 2008
MBA, Business Administration and Management, General, 3.65 GPA
Howard University 1984 — 1988
Bachelor of Arts (B.A.), Journalism/Public Relations
Katy Internet Marketing LLC March 2009 - Present
Honda Cars Of Katy March 2008 - September 2008
Verizon Wireless September 2006 - March 2008
Skills
Android Development, iPhone Application..., Game Development, Unity3D, Mobile Game Development, Corona SDK, Game Programming, SEO, Social Media Marketing, Web Design, Social Media, Google Adwords, Google Analytics, Web 2.0, Internet Strategy, Wordpress, Wordpress Design, Website Promotion, Internet Marketing, Facebook, Local Marketing, Web Marketing, Online Marketing, Marketing, Mobile Devices, Lead Generation, Marketing online
Education
Houston Community College 2000 — 2004
Associate In Science, Computer Science, Graphic Design
Alcorn Central High School 1994 — 1997
Verizon Wireless 2015 - Present
Verizon Wireless May 2014 - Present
Verizon Wireless March 2010 - Present
Verizon Wireless March 2009 - Present
Verizon Wireless August 2007 - Present
Verizon Wireless 2010 - 2010
American Eagle Outfitters October 2004 - October 2005
National Archives and Records Administration June 2003 - June 2004
Leggs May 2002 - August 2002
Holiday Inn Inc May 2000 - September 2000
Skills
Customer Service, Microsoft Office, Microsoft Excel, Outlook, Project Management, Management, Training, PowerPoint, Access, Sales, Team Leadership, Microsoft Word, Marketing, Program Management, Telecommunications, Customer Satisfaction, Account Management, Salesforce.com, Customer Experience, Call Centers, Event Planning, Software Documentation, Troubleshooting, Customer Retention, Human Resources, Policy, Performance Management, Team Building, Coaching, Retail, Marketing Strategy, Process Improvement
Education
University of Maryland University College 2013 — 2014
Bachelor's Degree, International Business
Howard University 2000 — 2005
International Business
JPMorgan Chase & Co. January 2015 - Present
C.D.Edwards Interprises February 1998 - Present
C.D.Edwards & Assoc. October 1983 - Present
Verizon Wireless October 2003 - February 2012
Carlson Wagonlit Travel March 1987 - November 2001
Skills
Analysis, Business Development, Strategic Alliances, Executive Relationships, Alliance Marketing, Call Flow Design, Call Center Development, Call center start-up, Customer Service..., Escalation Resolution, Customer Escalation..., Service Improvement..., Service Implementation, Remedy 7, eSupport, Process Improvement, Leadership, Leadership Development, Recruiting, Marketing, Customer Retention, Small Business, Troubleshooting, Management, Consulting, Customer Service, Call Centers, Entrepreneurship, Training, Customer Satisfaction, Team Building, CRM, Direct Sales, Team Leadership, Lead Generation, Social Networking, Sales, Coaching, Selling, Business Planning, Cold Calling
Education
Houston Community College 2012 — 2013
CCNA, Cisco Network Routers and Switches, 4.0
Strayer University-Texas 2008 — 2010
Bachelor of Business Administration (BBA), Small Business Administration/Marketing, 4.0
Pima Community College 2008 — 2008
A+ Certification, A+ and Remote Support Technician, 4.0
University of Houston-Downtown 1976 — 1979
Bachelor of Business Administration (BBA), Management Information Systems, General, 3.25
Lake Shore Middle School August 2014 - Present
Teach For America January 2014 - Present
Verizon Wireless March 2010 - November 2013
Comcast Cable April 2009 - March 2010
Skills
Customer Service, Investigation, Problem Analysis, Problem Solving, Management, Call Centers, Troubleshooting, Research, Training, Data Entry, Customer Retention, Team Leadership, PowerPoint, Outlook, Microsoft Office, Microsoft Word, Team Building, Leadership, Microsoft Excel, Social Media, Teamwork, Data Analysis, Event Planning, Social Networking, Budgets
Education
Hood College 2004 — 2008
Bachelor of Arts (B.A.), Pre-Law Studies and Sociology
Bladensburg High School 2000 — 2004
The Slover Group June 2013 - June 2014
Verizon Wireless November 2008 - October 2011
Yahoo Small Business December 2006 - October 2008
Texas Instrument March 2005 - December 2006
Skills
Troubleshooting, Customer Service, Clerical Work, Networking, Windows 7, Customer Satisfaction, Microsoft Office, Management, Technical Support, Software Installation, Artistic Abilities, Social Networking, Team Building, Training, Analytical Skills, Web Design, Web Development, Web Content, Preventive Maintenance, Risk Assessment, Windows XP, Clerical Skills, Databases, Data Entry, Active Directory, Call Centers, QuickBooks, Microsoft Publisher, PeopleSoft, Customer Support, Social Media, Sales, Marketing, Nogotiations, Quicken, Microsoft Excel, PowerPoint, Remedy Ticketing System, Remedy AR System, Internet Business..., Customer Value..., Customer Retention, Customer Profile Data..., Snow Leopard, Microsoft Windows 7, DOS commands, Dreamweaver, Microsoft Word, Research, Conflict Resolution
Education
Houston Community College 2014 — 2014
SAP ERP, Logistics, Materials, and Supply Chain Management, 3.3
Tarrant County College 2000 — 2003
Continueing Education Classes, Office Management and Supervision, 3.4
St. Mary's University 1987 — 1993
Bachelor of Applied Science (BASc), Early Childhood Education and Teaching, 3.3
Cognizant Technology Solutions August 2014 - Present
Cognizant Technology Solutions September 2010 - Present
Transport for London October 2009 - July 2010
Coca-Cola Enterprises November 2008 - August 2009
Infosys Technologies Ltd September 2008 - January 2009
PMSI (AmerisourceBergen) June 2007 - September 2008
Bayshore Solutions October 2006 - June 2007
Verizon Wireless January 2001 - January 2006
Skills
SAP Project Management, SAP HANA, SAP BOBJ, SAP BPC, SAP FICO, SAP BI, SAP BPM, SAP Netweaver, SAP R/3, SAP ERP, SAP CRM, SAP CTI, CISCO CTI, SAP Security, SAP GRC, Business Process..., PMO, Software Project..., Project Portfolio..., Business Intelligence, Business Process, IT Strategy, Requirements Analysis, Business Analysis, Business Objects, Data Migration
Education
SAP HANA Certified
SAP HANA Certified, SAP HANA, Certified
SAP ASAP 7.2 Project Manager Certified
Certified, SAP Project Manager, Certified
SAP Certified - Business Process Expert (BPX)
Certified Associate - SAP Business Process Expert (BPX)
Project Management Institute
PMP Certified, Project Management, Certified
International Information Systems Security Certification Consortium
Certified Information Systems Security Professional, CISSP, Certified
Houston Baptist University - College of Business and Economics 2003 — 2005
MBA
Congressional Office of Compliance June 2008 - Present
Community Mediation Program March 2008 - Present
District of Columbia Superior Court March 2007 - June 2008
Circuit Court for Prince George's County, Maryland November 2003 - March 2007
Verizon Wireless October 2000 - November 2003
AT&T August 1998 - March 2000
Skills
Legal Writing, Contract Management, Management, Customer Service, Conflict Resolution, Spanish, Appeals, Courts, Sales, Mediation, Leadership, Notary Public, Program Development, System Administration, Negotiation, Workshop Facilitation, Team Leadership, Training, Employee Training, Administration, Government, Policy
Education
Howard University 1993 — 1998
Community Mediation Program
Mediation
Verizon Wireless December 2007 - Present
Verizon Wireless September 2006 - December 2007
Verizon Wireless September 2003 - September 2006
Skills
Program Management
Education
Howard Community College
St Vincent Pallotti High School 1989 — 1993
philsinfo October 2003 - Present
Verizon Wireless January 2002 - December 2013
Skills
Visio, Business Analysis, MS Project, Project Management, PMP, Requirements Analysis, Business Intelligence, Agile Project Management, Oracle SQL, Change Management, Integration, Business Process..., Software Project..., Analysis, SharePoint, Troubleshooting, SDLC, PMO, Risk Management, ITIL, Process Improvement, Project Portfolio..., Business Process, Program Management, OBIEE, ERP, IT Management, Requirements Gathering, IT Strategy, Quality Assurance, Systems Analysis
Education
Pima Community College 2010 — 2010
Project Management
Innovative Management Solutions 2009 — 2009
Yes, Oracle - Primavera P6
Enterprise Logic 2008 — 2008
SAP Certification - BW/BI 7.0
Houston Community College 2007 — 2007
SAP Certification - FICO
Villanova University 2007 — 2007
Certification, Project Management
Texas Southern University
Capital Group June 2014 - Present
Verizon October 2009 - Present
Verizon August 2009 - May 2014
Verizon Wireless April 1995 - October 2009
Skills
Credit Analysis, Credit Risk, Call Centers, Risk Management, Credit, Analysis, Leadership, Management, Project Management, Team Management, Business Intelligence, Operations Management, Strategic Planning, Business Strategy, CRM, Wireless, Telecommunications, Customer Retention, Customer Experience, Customer Satisfaction
Education
Hope International University 2007 — 2008
Business
Verizon Wireless January 2011 - Present
Verizon Wireless September 2002 - January 2011
Skills
Human Resources, Employee Relations, Telecommunications, Call Centers, Onboarding, Performance Management, Talent Management, Customer Retention, Training, Employee Engagement, Talent Acquisition, Training Delivery, Recruiting, Coaching
Education
Houghton College 1983 — 1985
BS, Parks, Recreation and Leisure Studies
Monroe Community College 1981 — 1983
Verizon Wireless July 2005 - Present
Verizon Wireless 1997 - 2014
Verizon Wireless July 2005 - June 2012
Skills
EVDO, CDMA2000, Wireless, LTE, Wireless Networking, 4G, CDMA, Switches, Cellular Communications, Routing, IP, Telecommunications, Cisco Technologies, WiFi, TCP/IP, 3G, GSM, Computer Network..., Ethernet, Fiber Optics, T1, RF
Education
Texas Tech University 1991 — 1992
N/A, Civil Drafting and Civil Engineering CAD/CADD
Houston Community College 1989 — 1991
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Dulles High
Verizon Wireless June 2008 - Present
Skills
Financial Analysis, Financial Modeling, Data Analysis, Financial Reporting, Analysis, Accounting, Auditing, Account Reconciliation, Access, PeopleSoft, Valuation, General Ledger, Microsoft Excel, Finance, Financial Accounting, Forecasting, Sarbanes-Oxley Act
Education
Howard University 2007 — 2008
Master of Business Administration (M.B.A.), Accounting
Howard University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Accounting
Verizon Wireless September 2010 - April 2012
Harbour Lights Resort January 2009 - January 2010
Kohl's Department Stores November 2008 - April 2009
Pronto Press Printing Co May 2007 - August 2007
Harbour Lights Resort January 2006 - January 2007
Skills
Data Entry, Administrative Work, Customer Service, Interpersonal..., Graphic Design, English grammar, Adobe Design Programs
Education
Horry-Georgetown Technical College 2006 — 2008
Associate of Arts (A.A.), Digital Arts
WMATA February 2012 - Present
Powerwave Technologies September 2010 - September 2011
Verizon Wireless August 2006 - January 2009
Skills
RF, LTE, UMTS, CDMA, RF Engineering, GSM, WCDMA, Microwave, Wireless, WiMAX, 3G, 4G, Cellular Communications, 3GPP, Spectrum Analyzer, Telecommunications, GPRS
Education
Howard Community College
Na, Telecommunications
CenterPoint Energy April 2012 - Present
The Planet June 2010 - November 2010
Verizon Wireless March 2008 - June 2010
Skills
Active Directory, CCNA, Cisco Technologies, Windows Server, Troubleshooting, CCNP Certified
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Bachelor of Science (BS), Technical Management
Houston Community College 2005 — 2007
Associate's Degree, Computer Information Systems
Desert NDT - A ShawCor Company July 2014 - Present
Lyondell Basell March 2014 - May 2014
The Johnson Space Center - NASA May 2012 - November 2012
Verizon Wireless November 1999 - December 2007
Toll-Flo December 1996 - July 1999
Skills
Networking, Technical Support, Troubleshooting, Microsoft Office, Management, Operating Systems, Switches, TCP/IP, Routers, Software Installation, Customer Service, Windows, LAN-WAN, Information Technology, Applicant Tracking..., Help Desk Support, Hardware, XP, Wireless, Active Directory, Windows 7, VPN, Vendor Management, System Deployment, SDLC, SharePoint, Windows Server, Computer Hardware, Servers, Wireless Networking, Call Center, Disaster Recovery, Data Center, BMC Remedy, System Administration, Citrix, DNS, Access, DHCP, Printers, Windows Vista, Cisco Technologies, Network Security, Visio, ITIL, Virtualization, Electronics, VoIP, Technical Recruiting, Python Programming
Education
The Ocean Corporation 2013 — 2013
NDT Inspector Certifications, Industrial Engineering, Complete
ITT Technical Institute 2009 — 2012
Associate of Applied Science, Information Technology- Computer Network Systems
ITT Technical Institute 2009 — 2012
Associate of Applied Science, Information Technology- Computer Network Systems, B
Stafford Community College
Houston Community College
HVAC, Certifications w/EPA License
Verizon Wireless March 2012 - Present
Education
Howard University 1981 — 1986
BA, Journalism
Chick-fil-A Corporate June 2015 - Present
Howard University August 2014 - Present
Ford Motor Company October 2012 - August 2014
Ford Motor Company December 2010 - October 2012
Verizon Wireless March 2010 - November 2010
Skills
Microsoft Office, Public Speaking, Microsoft Excel, PowerPoint, Social Media, Customer Service, Microsoft Word, Event Planning, Research, Leadership, Marketing, Editing, Teamwork, Social Networking, Public Relations, Sales, Event Management, Team Leadership, Marketing Strategy, Inventory Management, Data Analysis
Education
Howard University 2014 — 2016
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
North Carolina Agricultural and Technical State University 2005 — 2009
Bachelor's Degree, Marketing, 3.49
Green Hope High 2001 — 2005
High School
Verizon Wireless November 2011 - Present
Verizon Wireless October 2010 - October 2011
Houghton College April 2009 - May 2010
Little Caesar Enterprises Inc May 2007 - January 2010
North Georgia Soccer Association March 2001 - December 2009
Houghton College August 2007 - May 2009
Skills
Customer Service, Microsoft Office, Employee Training, Teaching, Creative Writing, Teamwork
Education
Houghton College 2006 — 2010
Bachelor's Degree; a Bachelor's degree with a, History, Accounting and Business Management; History
Verizon Wireless August 2004 - Present
Verizon Wireless April 2012 - July 2013
AT&T February 1998 - August 2004
Skills
Telecommunications, Call Center, Wireless, Customer Experience, Customer Retention, 4G, Customer Satisfaction, LTE, VoIP, Workforce Management, Wireless Networking, BMC Remedy, Leadership, Call Centers, Troubleshooting, Management, Training, Call Center Development, Team Building, Technical Support, Blackberry
Education
Texas Real Estate School 2002 — 2003
Real Estate License, Realtor
Houston Community College
Business Administration, Management and Operations, 3.4
Reynolds & Zalas Agency October 2011 - Present
Insphere Insurance Solutions September 2009 - October 2011
Verizon Wireless October 2007 - May 2009
G3 Technology Partners June 2006 - October 2007
ChoiceOne Communications/US Exchange LLC November 1999 - June 2006
Skills
Sales, Insurance, Employee Benefits, Customer Service
Education
Hope College 1988 — 1992
Bachelor of Arts (B.A.), Visual and Performing Arts
Rohde & Schwarz March 2013 - Present
Verizon Wireless March 2007 - September 2012
Verizon Wireless May 2005 - March 2007
2004-2005 May 2004 - May 2005
2003-2004 Verizonwireless July 2003 - May 2004
Advanced Travel Group January 2000 - January 2002
Maritz Travel January 1997 - January 2000
SATO Travel January 1995 - January 1996
Skills
Government Contracting, Project Implementation, Billing Systems, Customer Experience, Procurement, Call center operations, Bilingual-Spanish, Call Centers, Cross-functional Team..., Recruiting, Vendor Management, Process Improvement, Account Management, Customer Retention, Coaching, Customer Service, Team Building, Customer Satisfaction, Telecommunications, Contract Management, Wireless, Leadership, Sales Operations, Solution Selling, CRM, Team Leadership, Salesforce.com, Human Resources, Direct Sales, Management
Education
Pace University - Lubin School of Business
Bachelor of Business Administration (BBA), International Management/ Spanish
Villanova University 2007 — 2008
Masters Certificate, Contract Management
Howard Community College 2006 — 2006
BBA, Project Management Series
RBS/Citizens Bank March 2004 - March 2011
Royal Bank of Scotland 2002 - 2011
People's Bank March 2002 - March 2004
Verizon Wireless July 2001 - February 2002
People's Bank October 1998 - January 2000
People's Bank June 1994 - October 1998
Education
Housatonic Community College
Associate/Secretarial Science
AT&T August 2014 - Present
AT&T Mobility 2012 - August 2014
Verizon Wireless October 2011 - August 2012
Skills
M2M, Telecommunications, Customer Retention, Solution Selling, Sales Operations, Quotas, Cellular Communications, Customer Satisfaction, Sales Management, Sales Process, Mobile Devices, Direct Sales, Wireless, Account Management, Customer Experience, Sales, Customer Service, Team Building, Team Leadership, B2B
Education
Houston Community College
Time Warner Cable July 2013 - Present
Affiliated Computer Services November 2012 - April 2013
Howard University August 2010 - May 2011
Capitol City Brewing Company May 2009 - August 2010
Verizon Wireless April 2004 - August 2008
Skills
BIM, SketchUp, Revit, Computer Aided Drafting, Construction Drawings, AutoCAD, Customer Service, Microsoft Office, Architectural..., Graphic Design, Illustrator, Photoshop, CAD, Sustainable Design, InDesign, Adobe Creative Suite, Interior Design, Sketching
Education
Howard University 2008 — 2012
Bachelor of Architecture (BArch), Architecture and Related Services
SafeGuard Tax Service October 2012 - Present
Verizon Wireless April 1999 - August 2012
Houston Men Center March 1998 - February 1999
Bank One October 1995 - March 1998
Art’s Barber & Style Salon March 1995 - October 1995
Kroger June 1994 - March 1995
Bam’s Auto & Detailing June 1989 - June 1993
Education
Houston Community College
Human Resource, Human Resources Management/Personnel Administration, General
Houston Community College
Verizon Wireless November 1999 - Present
Pagemart August 1998 - February 1999
Education
Houston Community College 1995 — 1997
Verizon Wireless October 2012 - Present
Deloitte 2011 - 2011
Detroit Public Schools/Catapult Learning June 2010 - July 2010
Skills
Leadership, Customer Service, Microsoft Excel, Microsoft Office, Sales, Financial Analysis, Team Building, Social Media, Public Speaking, PowerPoint, Team Leadership
Education
Strayer University-Georgia 2013 — 2016
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Howard University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Finance, General
Sterling McCall Toyota October 2012 - Present
Verizon Wireless November 1999 - November 2012
Verizon Wireless 1999 - 2012
Education
Houston Community College
ista North America July 2012 - Present
JPMorgan Chase September 2011 - July 2012
Verizon Wireless August 2000 - August 2009
Education
Houston Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Harris County District Clerk Office November 2013 - Present
Williams Company December 2012 - August 2013
Verizon Wireless July 2006 - August 2012
Convergys September 2003 - July 2006
Skills
Active Directory, Microsoft Exchange, Dameware, Microsoft Office, Customer Service, Help Desk Support, Wireless Networking, Customer Support, BMC Remedy, Identity Management, Customer Satisfaction, Highly detail oriented, Goal-oriented..., Teamwork, Team-oriented, Provisioning, Cisco VPN, Oracle Applications, Item Processing, Symantec Endpoint..., Troubleshooting, Networking, Information Technology, Service Desk, Android, Ghost Imaging, iPad Support, HP, Dell Computers, Windows 7, Print Management, Printers
Education
Houston Community College 2000 — 2002
Associate's degree, Information Technology
Frontpoint Security March 2015 - Present
FrontPoint Security September 2012 - February 2015
Verizon Wireless March 2013 - August 2013
Verizon Wireless January 2012 - March 2013
Cricket Communications September 2010 - December 2011
Tennistar Camps/Promenade Tennis Club April 2010 - April 2011
Skills
Management, Microsoft Office, QuickBooks, Team Leadership, Training & Development, Payroll Processing
Education
Howard Community College 2008 — 2010
Associate’s Degree, Associate of Arts in Business and Technology
University of Phoenix 2008 - 2015
Chrysler Financial 2006 - 2008
Hertz 2004 - 2005
Verizon Wireless 2001 - 2004
Education
University of Phoenix 2002 — 2004
Master of Business Administration (M.B.A.)
Howard University 1998 — 2002
Bachelor of Business Administration (B.B.A.)