Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Comcast September 2014 - January 2015
Staffmark August 2013 - August 2014
Areotek April 2012 - April 2013
smx November 2011 - April 2012
Verizon Wireless November 2001 - September 2011
Skills
Team Building, Strategic Planning, Sales Management, Microsoft Excel, Microsoft Office, Process Improvement, Public Speaking, Management, Program Management, Customer Service, Sales, Device Drivers, Troubleshooting
Education
ITT Technical Institute-Nashville 1997 — 2001
BS applied science of electrical Engineering, 3.1
Verizon Wireless April 2000 - Present
Gerdau Ameristeel March 1998 - April 2000
Skills
Cellular Communications, Account Management, Customer Satisfaction, Customer Service, Mobile Devices, Sales Operations, Telecommunications, Wireless
Education
ITT Technical Institute-Knoxville 1994 — 1996
Associate, Electronics
Verizon Wireless June 2013 - November 2013
Verizon Wireless August 2011 - June 2013
Flextronics January 2010 - August 2011
Sykes August 2009 - December 2009
AT&T Mobility March 2006 - March 2009
La Quinta Inns & Suites August 2006 - March 2007
Skills
Computer Hardware, PeopleSoft, Citrix, A+ Certified, Cash Management, device specialist, Customer Service, Inventory Control, clothing design, Microsoft Office, Windows Vista, Hoovers, Store Operations, Sales Operations, Cash Operations, Wireless Mobility, Telecommunications, Wireless Networking, Direct Sales, Operating Systems, Time Management, Business Savvy, Cellular Communications, cellular sales, Organizational..., Software Documentation, Technical Support, Customer Retention, Training, Sales, Retail, Data Entry, Customer Experience, Mobile Technology, Invoicing, Blackberry, M2M, Mobile Devices, Pricing, Mobile Communications, 4G, Retail Sales, Management, Call Centers, Smartphones, Customer Support, Sales Process, Cross-functional Team..., Wireless Broadband, Solution Selling
Education
ITT Technical Institute-Indianapolis 2008 — 2009
Business Administration and Management
Southwest Virginia Community College 2000 — 2002
Business Administration and Management
Amazon September 2012 - Present
Verizon Wireless May 2011 - August 2011
Target August 2009 - June 2011
Skills
Customer Service, Team Leadership, HTML, Microsoft Office, Troubleshooting, Leadership, Retail, Microsoft Excel, Windows, Teamwork, Social Networking, PowerPoint, Microsoft Word, Networking, Computer Hardware, SQL, Windows 7
Education
ITT Technical Institute-Richmond 2011 — 2014
Associate's degree, Information Technology
Verizon Wireless July 2014 - Present
Verizon Wireless April 2012 - July 2014
Verizon Wireless April 2010 - April 2012
Verizon Wireless September 2008 - March 2010
Verizon Wireless January 2004 - August 2008
Skills
M2M, Wireless, Telecommunications, Solution Selling, Mobile Devices, Mobile Technology, 4G, Direct Sales, VoIP, Unified Communications, MPLS, Cellular Communications, Wireless Networking, Managed Services, Account Management, Sales Process, LTE, Mobile Communications, CDMA, Customer Retention, Customer Experience, Sales, SaaS, Call Centers, IP, Ethernet, Wireless Broadband, Sales Operations, Strategic Partnerships, Sales Management, Salesforce.com, B2B, Cold Calling, Team Leadership, Customer Satisfaction, Product Management, Leadership, Management, Team Building
Education
University of Phoenix 2006 — 2008
Business Information Systems
ITT Technical Institute-Rancho Cordova 1995 — 1997
Electrical Engineer Technologies
Verizon Wireless December 2013 - Present
Verizon Wireless December 1999 - December 2013
Motorola February 1998 - December 1999
Skills
RF, Distributed Antenna..., Wireless, LTE, CDMA, EVDO, Performance Engineering, Organization, Presentations, Data Analysis, Field Testing, Ericsson OSS, Network Optimization, Antennas, CDMA2000, Cellular Communications, Telecommunications, Network Performance, GSM
Education
ITT Technical Institute-Greenfield 1996 — 1999
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering, 3.8
Evoqua Water Technologies February 2015 - Present
ACN Innovations December 2014 - Present
SRN Global, Inc June 2014 - Present
Jacobs December 2013 - August 2014
FMHC Corporation June 2012 - December 2013
Two Kings Wireless February 2005 - June 2012
Zillacomm February 2005 - April 2012
T-Mobile January 2009 - August 2009
Verizon Wireless October 2005 - December 2005
Cook, Inc September 2004 - February 2005
Skills
RF, Telecommunications, Commissioning, Microsoft Excel, Microsoft Office, Troubleshooting, Integration, Testing, Management, Team Leadership, Vendor Management, Project Planning, WCDMA, Process Improvement, Operations Management, Project Management, 3G, Bacon, Cellular Communications, Wireless, Goats, Inventory Management, Inventory Control, 2G, Logistics, UMTS, LTE, GSM, 4G, CDMA, Microwave, Networking, Contract Negotiation, Fiber Optics, Program Management
Education
ITT Technical Institute-Indianapolis 1998 — 2001
Associates Degree, Electronics Engineering
Bloomington High School North 1995 — 1998
Verizon Wireless April 2013 - Present
Skills
Telecommunications, Wireless, Solution Selling, Direct Sales, VoIP, Mobile Devices, Managed Services, Customer Retention, Sales Operations, Account Management, Sales Management
Education
ITT Technical Institute-Fort Wayne
Tool and Die Technology/Technician
Verizon Wireless ScoutUS ArmyAugust 2011 - March 2014
US Army May 2012 - January 2014
PRIDE Industries 2007 - 2011
CBRE 2005 - 2007
Skills
Desktop Application..., Network Administration, Weapons Handling, Weapon Systems, Wireless Communications..., Weapons & Tactics..., Army, Desktop Administration, Help Desk Support, Military Experience, Remote Desktop, Security Clearance, Servers, Troubleshooting, Weapons
Education
US Army Armorers School 2012 — 2012
Army Certificate, weapons repair, inventory, issue, and maintence
MTI College 2001 — 2003
Associate of Science (AS), Computer Engineering
ITT Technical Institute-Portland
Bachelor of Applied Science (BASc), Computer Software Engineering, still attending
Verizon Wireless June 2015 - Present
Verizon Wireless July 2014 - June 2015
Verizon Wireless April 2010 - July 2014
Verizon Wireless November 2007 - April 2010
Verizon Wireless October 2006 - November 2007
eTelecare Global Solutions October 2004 - October 2006
Target November 2003 - October 2004
Protection Service Industries April 2002 - March 2004
T-Mobile October 1998 - April 2002
Walmart 1998 - 1998
Skills
Customer Service, Windows, Microsoft Office, Microsoft Excel, HTML, Microsoft Word, Outlook, PowerPoint, Telecommunications, Photoshop, Public Speaking, Team Leadership, Troubleshooting, Team Building, Teamwork, Wireless, GSM, VoIP, JavaScript, IP, Call Centers, 4G, LTE, CDMA, Fiber Optics, Cellular Communications, Ethernet, Switches, Network Design, Wireless Networking, 3G, EVDO, Microwave, T1, TCP/IP, Integration, Computer Network..., RF, Mobile Devices, Routers, Network Engineering, Testing, Optical Fiber
Education
ITT Technical Institute-Albuquerque 1997 — 1999
Associate's degree, Electrical and Electronics Engineering
Los Lunas high school 1993 — 1997
High school diploma, 3.8
Verizon Wireless January 2015 - Present
Verizon June 2012 - December 2014
Verizon Wireless 2008 - 2012
Verizon Wireless 2004 - 2008
Skills
Team Leadership, Reporting & Analysis, Business Intelligence, Cognos, MS Reporting Services, Data Analysis, Project Management, Automation, Telecommunications, Customer Service, Project Planning, Strategic Planning, HTML, VBA, JavaScript, SQL, jQuery, CSS, XML, MDX, Tableau, Roambi, Databases, Microsoft Office, Microsoft Excel, Access, PowerPoint, Microsoft Word, Photoshop, Outlook, Windows, English, MS Project, Visio, Electronics, Analytics, Systems Analysis, Programming, Troubleshooting, 4G
Education
ITT Technical Institute-Murray
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
Salt Lake Community College
Electrical, Electronic and Communications Engineering Technology
Verizon Wireless August 2014 - Present
Flextronics June 2009 - May 2014
Arvato Digital Services March 2008 - June 2009
Skills
Customer Service
Education
ITT Technical Institute-Little Rock 2005 — 2008
Associate in Applied Science, Information Technology
El Dorado High School 2001 — 2005
Diploma, Basic Studies
BlueStream Professional Services June 2014 - December 2014
Morrison Hershfield January 2013 - June 2013
Verizon Wireless December 2012 - January 2013
Crown Castle June 2012 - December 2012
Goodman Networks January 2012 - June 2012
AT&T May 2011 - December 2011
American Tower corp February 2007 - April 2011
Skills
Siterra, Oracle, Access, MS Project, SAP, Microsoft Excel, Fast Learner, Microsoft Publisher, Movex, Lockbox, Wireless, Telecommunications, CDMA, UMTS, LTE, Vendor Management, RF, GSM, 4G, Cellular Communications, Microwave, Transmission, WiMAX, Software Documentation, 3G, Fiber Optics, Project Management, RAN, Backhaul, T1, Wireless Networking, Computer Network..., Management, Program Management, Optical Fiber
Education
ITT Technical Institute-Duluth 2013 — 2015
Bachelor of Applied Science (BASc), Project Management
ITT Technology 2010 — 2011
Associates, Computer Network Systems
Strayer university (GA) 2006 — 2007
Computer/Information Technology Administration and Management
Apex Systems July 2015 - Present
Xerox February 2015 - May 2015
Nashboro Tire Ctr September 2014 - January 2015
Deloitte June 2014 - September 2014
Xerox October 2013 - April 2014
SunTrust Bank September 2008 - April 2013
Verizon Wireless October 2006 - September 2008
Ahoskie Free Will Baptist Church August 2004 - August 2006
Liberty Free Will Baptist Church 1999 - June 2004
First Free Will Baptist Church October 1991 - July 1999
Skills
Financial Services, Customer Service, Consumer Lending, Small Business Lending, Retail Banking, Lines Of Credit, Mortgage Lending, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Deposits, Public Speaking, Team Building, Loan Origination, Cash Management, Sales, Cross Selling, Financial Analysis, Finance, Banking, Branch Banking, Loans, Credit
Education
Welch College 1979 — 1982
Music Performance, General
Bayside High School 1977 — 1979
High School Diploma
ITT Technical Institute-Nashville
Network Systems Administration, Computer/Information Technology Administration and Management
Verizon Wireless June 2014 - Present
Verizon Wireless February 2013 - June 2014
Verizon Wireless October 2011 - February 2013
Verizon Wireless February 2008 - February 2011
Verizon Wireless February 2007 - February 2008
Verizon Wireless January 2004 - February 2007
Verizon Wireless February 2000 - February 2004
Skills
Telecommunications, LTE, CDMA, 4G, 3G, Cellular Communications, Wireless, EVDO, RF, Computer Network..., Switches, T1, RF Engineering, Microwave, Networking, Wireless Networking, Ethernet
Education
ITT Technical Institute-Arlington 1996 — 1998
Verizon Wireless (Worldwide Wireless) July 2007 - Present
Verizon Wireless July 2007 - January 2013
Verizon Wireless (Worldwide Wireless) July 2007 - February 2009
Skills
Call Center, Customer Experience, Customer Satisfaction, Team Leadership, Telecommunications, Customer Service, Training, Account Management, Sales Operations, Team Building, Outlook, Direct Sales, Quality Assurance, Teamwork, Coaching, Sales, Leadership, Active Directory, Call Centers, Technical Support, Networking, Troubleshooting, Customer Retention, Vendor Management, Wireless, Microsoft Office, Process Improvement, Microsoft Excel, Management, PowerPoint
Education
Strayer University-South Carolina 2010 — 2015
Business Administration and Management, General
ITT Technical Institute-Austin 2002 — 2004
Associate of Arts and Sciences (AAS), Computer and Information Sciences, General
The Hartford November 2013 - August 2015
JPMorgan Chase June 2012 - October 2013
GEICO January 2011 - May 2012
Verizon Wireless June 2006 - June 2010
Skills
Insurance, Property & Casualty..., Claim, Call Centers, General Insurance, Liability, Casualty, Customer Service, Umbrella Insurance, Underwriting, Commercial Insurance, Customer Satisfaction, Sales, Troubleshooting, Training, Process Improvement, Life Insurance, Negotiation, Time Management, Customer Retention, Term Life Insurance, Disability Insurance, Risk Management
Education
ITT Technical Institute-Indianapolis 2007 — 2008
Business Administration, Management and Operations
Gilmer High School 2000 — 2004
College Preparatory Diploma with Distinction
Delorin's Goods LLC September 2014 - Present
Marco's Pizza June 2014 - August 2014
Contract Floors February 2012 - November 2013
Verizon Wireless December 2011 - June 2012
IHOP August 2009 - July 2010
United States Marine Corps May 2004 - April 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Computer Assembly, Management, Marketing, Sales, Training
Education
ITT Technical Institute-Orange 2013 — 2015
Associate’s Degree, Network and System Administration/Administrator, 3.25
University Of Phoenix 2006 — 2007
Associate's Degree, Accounting, 3.00
State of Tennessee 2014 - 2015
Advanced Technology Services 2013 - 2014
UL June 2013 - December 2013
Verizon Wireless September 2009 - March 2012
FORT SILL NATIONAL BANK April 2008 - September 2009
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Analysis, Program Management, Customer Service, Sales Operations, Policy, Credit, Community Outreach, Outlook, PowerPoint, Access, Technical Support, Call Centers, Customer Satisfaction, Team Leadership, Sales, Leadership, Windows, Time Management, Data Entry, Teamwork
Education
ITT Technical Institute-Duluth 2012 — 2013
ITT Technical Institution 2012 — 2013
Associate's degree, Network and System Administration/Administrator
Tennessee State University 2001 — 2006
Bachelor of Speech, Theater and Communication; Radio & TV
First Financial Bank, May 2014 - Present
Fidelity National Information Services June 2013 - May 2014
Verizon Wireless March 2008 - April 2012
Skills
Technical Support, Troubleshooting, Wireless, Microsoft Office, Call Centers, Blackberry, Telecommunications, Customer Service, TCP/IP, Mobile Devices, Cellular Communications, Remote Desktop, Case Management System, CDMA, Android, LTE, iOS, Computer Maintenance, Microsoft Exchange, Mac OS, Windows, Linux, Computer Repair, Oracle, Kronos, IEX Total View, Remedy Ticketing System, IBM AS/400, Lexmark Printers, Dell KACE, VMware, Device Manager
Education
ITT Technical Institute-Little Rock 2006 — 2008
Associate's degree, Computer Electronic Engineering Technology
Verizon Wireless March 2005 - Present
Verizon Wireless October 2011 - May 2012
Sherwin-Williams Paints January 2001 - June 2004
Skills
Customer Service, Sales Management, Employee Training, Internal Audit, Sales, Retail Sales, Inventory Management
Education
ITT Technical Institute-Getzville 2002 — 2004
Associate's degree, Computer and electronics
US Auto Sales January 2014 - Present
Fowlers Furniture September 2012 - December 2013
VCU Ntelos Wireless October 2009 - January 2012
Verizon Wireless May 2009 - August 2009
Alltel Wireless July 2007 - May 2009
Education
ITT Technical Institute-Norfolk 2006 — 2008
Computer Systems Networking and Telecommunications
LAKELAND HIGH SCHOOL 2001 — 2005
High School, General Studies
Verizon Wireless May 2015 - Present
CBTS February 2014 - Present
Gardner Inc. November 2011 - February 2013
ProLogistix November 2011 - February 2013
Dawson Careers June 2011 - November 2011
Skills
Forklift Operator, Windows, Microsoft Office, Distribution Center..., Inventory Management, Microsoft Word, Microsoft Excel, Outlook, Troubleshooting, Warehouse Management, Computer Hardware, Shipping, Help Desk Support, Softphone
Education
ITT Technical Institute-Columbus 2012 — 2013
Associate's degree, Network and System Administration/Administrator
Verizon Wireless January 2005 - February 2014
Verizon Wireless April 1994 - January 2005
Skills
CDMA, Computer Network..., Cellular Communications, Wireless Networking, EVDO, Telecommunications, IP, LTE, Wireless, Microwave, Switches, VoIP, 4G, Mobile Devices, Network Design, 3G, MPLS
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Business Managemnt, 3.97 GPA
ITT Technical Institute-Phoenix 1988 — 1989
Associate's Degree, Electrical, Electronics and Communications Engineering, 4.0 GPA
DoubleTree by Hilton Columbus/Worthington June 2015 - Present
DoubleTree by Hilton August 2014 - June 2015
Hampton Inn Cincinnati Northwest/Fairfield September 2013 - August 2014
Hilton Garden Inn Columbus/Grove City October 2011 - August 2013
Verizon Wireless November 2004 - September 2009
Things Remembered April 2000 - December 2008
Future Communications November 2004 - November 2005
Skills
Hospitality, Hospitality Industry, Hospitality Management, Event Planning, Visual Merchandising, PowerPoint, Food Service, Retail Sales, Microsoft Word, POS, Teamwork, Inventory Management, Leadership, OS X, Front Office, Recruiting, Sales, Customer Service, Employee Training, Hotels, New Business Development, Time Management, Cashiering, Training, Facebook, Marketing, Event Management, Outlook, Team Building, Social Media Marketing, Microsoft Excel, Hiring, Team Leadership, Critical Thinking, Forecasting, Merchandising, Inventory Control, Public Relations, Microsoft SQL Server, Microsoft Office, Windows Server, Linux, VMware, Customer Satisfaction, Management, Network Administration, Networking, IT Project & Program..., DHCP, Graphic Design
Education
ITT Technical Institute-Hilliard 2013 — 2015
Bachelor of Business, IT Project Management, 3.87
Tourism Ambassador Institute 2013 — 2013
Certified Tourism Ambassador, Tourism and Travel Services Management
ITT Technical Institute-Hilliard 2011 — 2013
Associates of Applied Science Degree, Network and System Administration/Administrator, 3.87
Verizon Wireless August 2010 - Present
Consumer Credit Services November 2002 - November 2009
COSUMER CREDIT SERVICES November 2002 - November 2009
Skills
Speak Spanish, Analytical Skills, Deescalation of..., Electro-mechanical..., Organization, Time Management, Reliability, Ownership, Telecommunications..., Leadership, Android, Mac OS, iPhone Support, Microsoft Office, CTI, Broadcast, Marketing Strategy, Project Management, Promotions, Event Planning, Digital Photography, Video Editing, Account Management
Education
ITT Technical Institute-Jacksonville 1993 — 1995
Associate of Science (AS), Electrical and Electronics Engineering, 3,5
PERTH AMBOY H.S.NEW JERSEY 1976 — 1980
HS DIPLOMA, General Studies
Verizon Wireless June 2014 - Present
Ericsson November 2009 - June 2014
Clearwire November 2009 - June 2011
Sprint October 1997 - March 2009
Nortel August 1993 - November 1996
Skills
EVDO, 4G, CDMA, WiMAX, Microwave, T1, LTE, Computer Network..., Wireless, RF, 3G, IP, Switches, Telecommunications, Wireless Networking, Routers, Mobile Devices, Unix, UMTS, Networking, Cellular Communications, Network Design, Ethernet, SDH, GSM, RF Engineering, Backhaul, Fiber Optics, Network Engineering, CDMA2000, Drive Test, Antennas, Cabling, Network Optimization, Mobile Communications, 2G, Actix, Managed Services, TDMA, Provisioning, LAN-WAN, Mobile Technology, GPRS, Wireless Broadband, WAN, WCDMA, Transmission, iDEN, Optical Fiber, RAN
Education
ITT Technical Institute-Norfolk 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Electrical, Electronics and Communications Engineering
Hartley Services June 2015 - Present
National Oilwell Varco June 2012 - June 2015
Tim's Installation/Fabrication Services February 2009 - June 2012
DigiTec Office Solutions June 2010 - April 2012
Verizon Wireless February 1999 - June 2006
Industrial Specialists February 1992 - February 1997
Skills
Problem Solving, Supervisory Skills, Technical Communication, LAN Troubleshooting, Konica Minolta..., Air Conditioning..., Cable Installation..., Scaffold Building, Roofing Crew Management, Ductwork Fabrication, People Management, Team Motivator, Troubleshooting, Ductwork, Air Conditioning, Commercial Real Estate, Printers, Multifunctional, Roofers, Scaffolding, Software Installation, Testing, Management, Team Leadership, Customer Service, Quality Assurance, Software Documentation, Project Planning, Security, Windows, Process Improvement, B2B, Direct Sales, Solution Selling, Team Building, Maintenance & Repair, Manufacturing, Account Management, Telecommunications, Leadership, Inventory Management, Visio, Sales Process, Technical Writing, Program Management, Outlook, Analysis, Training, Electronics, New Business Development
Education
ITT Technical Institute-Houston West 2008 — 2012
Bachelors Degree, Electronics Communications Engineering Technology, 3.9
ITT Technical Institute-Houston West 2008 — 2010
Associates of Applied Science, Computer Electronics Engineering Technology, 3.9
United States Army 1986 — 1988
Tactical Communications Operater and Mechanic, Communications
Verizon Enterprise Solutions July 2002 - Present
Verizon Wireless May 2001 - July 2002
Verizon Wireless December 2000 - May 2001
Verizon Wireless July 1999 - December 2000
Verizon Wireless August 1998 - July 1999
Skills
Telecommunications, Solution Selling, Wireless, Business Development, Direct Sales, M2M, Unified Communications, Account Management, SaaS, VoIP, 4G, Customer Retention, Managed Services, CDMA, Quotas, Cold Calling, Selling, Mobile Devices, Cloud Computing, Contract Negotiation, Cellular Communications, B2B, Mobile Technology, Sales Operations, Wireless Broadband, EVDO, LTE, Co-location
Education
ITT Technical Institute-Indianapolis 1985 — 1986
Bachelor of Applied Science (BASc), Automated Manufacturing, 3.4 with Honor's and on the Dean's List
ITT Technical Institute-Indianapolis 1982 — 1984
Associate of Applied Science, Electronics Engineering Technology, 3.5 with Honor's and on the Dean's List
Verizon Wireless September 2015 - Present
Shutterbug Photobooths August 2014 - Present
Today's Bed December 2014 - August 2015
Wisdom Executives, Inc. October 2013 - December 2014
Royal Star Auto Sales January 2009 - October 2013
Minnesota Wild October 2008 - October 2013
Skills
Sales, Retail, Customer Service, Online Advertising, Google Adwords, Social Media, Digital Marketing, Social Networking, Facebook, Social Media Marketing, Advertising, Marketing, Auto Detailing, Automotive, Computer Proficiency, Car Audio, Research, Titling, Online Marketing, Management, Email Marketing, Account Management, E-commerce, Photoshop, Market Research, Microsoft Office, Microsoft Excel, Time Management, Event Planning, Inventory Management, Teamwork, Customer Satisfaction, Marketing Strategy, Leadership, Merchandising, Sales Operations, Teaching, Outlook, Microsoft Word, PowerPoint, Team Building, Training, Sales Management, Customer Retention, Data Entry, Finance, Editing
Education
ITT Technical Institute-Eden Prairie 2010 — 2010
Associate’s Degree, Network and System Administration
Park High School 2008 — 2009
High School Diploma, High School Diploma
Verizon Wireless May 2014 - Present
Verizon Wireless October 2013 - May 2014
Charter Communications August 2004 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, HTML
Education
ITT Technical Institute-Greenville 2001 — 2004
Associate's degree, Computer Science
Greenwood high school 1998 — 2001
Diploma
Bernalillo County April 2013 - Present
Verizon Wireless June 2010 - March 2013
T-Mobile September 1999 - March 2007
Skills
Troubleshooting, ITIL Certified, Windows, Computer Hardware, System Administration, Windows 7, Access, Customer Service, HTML, Microsoft Office, Microsoft Word, Software Documentation, Microsoft Excel, PowerPoint, English, Research, Outlook, Photoshop, Remote Troubleshooting, Help Desk Support
Education
ITT Technical Institute-Albuquerque 2008 — 2012
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
wilson middle school 1982 — 1985
Verizon Wireless August 1998 - Present
Alltel January 1994 - August 1998
Sprint Cellular June 1992 - January 1994
Skills
EVDO, Wireless, LTE, CDMA2000, CDMA, IP, VoIP, MPLS, 4G, Telecommunications, SIP, Cellular Communications
Education
ITT Technical Institute-Fort Wayne 1984 — 1986
Associate's degree, Electrical and Electronics Engineering
Verizon Wireless September 2014 - Present
Verizon Enterprise Solutions January 2013 - August 2014
Verizon December 2009 - January 2013
Verizon January 2005 - December 2009
Verizon May 2004 - January 2005
Verizon May 2002 - May 2004
IntelliSpace August 2000 - May 2002
Bell Atlantic March 1999 - August 2000
NYNEX May 1996 - March 1999
Hibbard Brown & Company June 1994 - May 1996
Skills
Cloud Computing, Managed Services, VoIP, Ethernet, MPLS, IP, Sales Engineering, Professional Services, Cross-functional Team..., Unified Communications, ITIL Intermediate -..., Goal Orientation, Integration, Network Engineering, Security, Strategy, ATM networks, Cisco Technologies, Co-location, Enterprise Software, Management, Networking, Outsourcing, Service Delivery, Solution Architecture, Solution Implementation, Solution Selling, Data Center
Education
Pace University - Lubin School of Business 1997 — 2001
MBA, International Business
Ithaca College 1990 — 1994
B.A., Political Science
AcuCal Inc. March 2015 - Present
Concentrix December 2014 - March 2015
Tektronix May 2013 - August 2014
Intel Corporation 2011 - 2012
United States Army National Guard 2006 - 2012
Verizon Wireless November 2006 - December 2009
Ball Memorial Hospital April 2003 - January 2006
Intel Corporation June 2001 - November 2002
US Army June 1987 - August 1994
Skills
Calibration, Electronics, Troubleshooting, Testing, Manufacturing, Test Equipment, Engineering, Six Sigma, Lean Manufacturing, Continuous Improvement
Education
American Society for Quality 2013 — 2014
Certified Calibration Technician, Metrology
Oregon Military Academy 2008 — 2008
Diploma-Officer Candidate School, Leadership
ITT Technical Institute-Indianapolis 2003 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General
ITT Technical Institute-Indianapolis 2000 — 2001
Bachelor's Degree, Manufacturing Engineering Technology/Technician
ITT Technical Institute-Tucson 1995 — 1997
Associate's Degree, Electrical, Electronic and Communications Engineering Technology/Technician
United States Air Force 1987 — 1988
Certificate of Training-Precision Measuring Equipment Specialist, Metrology
Ricoh Business Solutions June 2013 - Present
Ricoh Americas Corporation June 2013 - Present
Comcast August 2011 - January 2013
Verizon Wireless September 2009 - April 2011
Geek Squad January 2009 - September 2009
Skills
Telecommunications, Call Center, Wireless, VoIP, Customer Satisfaction, Troubleshooting, Customer Experience, Customer Retention, IP, Broadband, Telephony
Education
University of Arkansas at Little Rock 2011 — 2014
ITT Technical Institute-Little Rock 2007 — 2009
Associate's degree, Computer Electronic Engineering
Clean Energy Fuels March 2014 - Present
Flight Systems Inc. May 2007 - September 2013
Verizon Wireless December 2004 - May 2007
CVC Amusements December 2001 - October 2006
Skills
Wireless, Electronics, Telecommunications, Troubleshooting, Testing, Electrical Engineering, Hardware, Automation, Fiber Optics, Computer Hardware, Electricians, Technical Support, Manufacturing
Education
ITT Technical Institute-Harrisburg 1998 — 2000
Associate's degree, Electrical and Electronics Engineering
Cumberland Perry Vocational Technical School 1995 — 1998
Certificate of Electronics Engineering Technology, Electrical and Electronics Engineering
Pennsylvania Gaming Control Board May 2013 - Present
Adah Fire Department January 2008 - Present
Verizon Wireless January 2012 - May 2013
RadioShack October 2010 - January 2012
Pizza Hut March 2008 - October 2010
McDonald's Corporation April 2006 - March 2008
Skills
Customer Service, Communication Skills, Communication, Firefighting, Customer Satisfaction, Loss Prevention, Inventory Management, Sales, Leadership, Team Leadership, Microsoft Office, Time Management, Retail, Team Building, Training, Microsoft Word, Coaching, Surveillance, Policy, Emergency Management
Education
ITT Tech 2010 — 2012
Associate's degree, Criminal Justice
ITT Technical Institute-Pittsburgh 2010 — 2012
Associate's degree, Criminal Justice
Verizon Wireless August 2013 - Present
Verizon Wireless October 2010 - August 2013
Verizon Wireless November 2006 - October 2010
Verizon Wireless February 2005 - November 2006
Digital Dish June 2004 - February 2005
AOL October 2002 - February 2004
Qwest October 1999 - February 2002
Entex Information Services June 1998 - October 1999
Wang Global June 1996 - June 1998
US Navy June 1987 - June 1993
Skills
Customer Service, Creative Problem Solving, Data Analysis, complex problem solving, active listening, Microsoft Excel, Microsoft PowerPoint, Microsoft Office 2007, Technical Support, Leadership, Call Centers, Sales, Time Management, M2M, Wireless, Wireless Networking, PowerPoint, Customer Retention, Critical Thinking, Team Leadership, Visio, Microsoft Word, Microsoft Publisher, Web Design, Technical Writing, Business Communications, Organization, Electronics Technology, Cellular Communications, iPhone, Blackberry, Windows Phone, Android, Tablets, Event Planning, Team Building, Computer Hardware, Windows NT, Windows XP Pro, Windows 2000, Windows Vista, Windows 7, Windows 8, Graphic Design, Xbox 360, Video Conferencing, Video Editing, DS3, T1, T3
Education
ITT Technical Institute-Dayton 1994 — 1996
Associate of Applied Science, Electronics Engineering Technology, 3.9
Verizon Wireless June 2012 - Present
Verizon Wireless June 2012 - Present
Education
University of Phoenix 2011 — 2011
ITT Technical Institute-Bessemer 2009 — 2011
Associate's degree, Computer Systems Networking and Telecommunications
ITC Service Group, Inc. 2013 - May 2014
Various transportation organizations 2008 - 2013
Spinitar January 2007 - December 2007
Kaiser Permanente IT January 2005 - December 2006
Kaiser Permanente IT January 2005 - December 2006
eMedia-C 2004 - 2004
Verizon Wireless 2001 - 2003
Apple 1999 - 2001
Skills
IT Project Coordination, Project Management, MS Project, SharePoint, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Lotus Notes, Documentum, Sametime, Virtual Teams, Collaboration, Workflow Applications, Project Communications, Supervisory Experience, Problem Solving, Information Technology, Windows, Computer Building, Troubleshooting, Active Directory, print management console, Remedy Ticketing System, Remote Access, Customer Service, English, Research, Photoshop, HTML, Budgets, Strategic Planning, C, Visio, Visual Basic, Pascal, 3D Studio Max, Flash Animation, Negotiation, AV, Training, Management, Integration, Software Installation, Leadership, Quality Management
Education
ITT Technical Institute-Rancho Cordova 2012 — 2013
Bachelor of Science (B.S.), Project Management and Administration, A
ITT Technical Institute-Rancho Cordova 2003 — 2005
Associate of Science (A.S.), Information Technology
Time Warner Cable April 2015 - Present
Keller Graduate School of Management January 2012 - Present
Colorado Center For The Blind 2012 - 2014
Verizon Wireless August 2012 - October 2013
Henry Schein Practice Solutions November 2011 - March 2012
Alorica July 2011 - November 2011
Skills
Information Security..., Active Directory..., Troubleshooting, Windows, HTML, Software Documentation, Technical Support, Microsoft Server Support, Microsoft Exchange, Linux, iOS, Android, Cloud Security, Cloud Applications, Cloud Computing, SQL, Microsoft Office, Customer Service, DNS, Database Administration, Wireless Networking, TCP/IP, IP, SMTP, IP Networking, Computer Networking, Cisco Networking, Home Networking, DHCP, IPv4, IPv6
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master's Degree, Master of Science, Information Systems Management, Wireless Focus, Current 3.38 cumulative GPA
ITT Technical Institute-Greenville 2010 — 2012
Bachelor of Science (B.S.), Information Secuity Systems
ITT Technical Institute 2008 — 2010
AAS, Computer Networking
Florida Department of Children and Families September 2013 - Present
Sullivan and Cogliano/Compucom (Coventry Health Care) May 2013 - August 2013
Veredus September 2012 - March 2013
IBM (CGS) November 2006 - October 2007
Verizon Wireless October 2005 - March 2006
Skills
Databases, Technical Support, Operating Systems, Cisco Technologies, Account Management, Active Directory, Call Centers, Information Technology, Network Administration, Networking, Servers, Software Installation, Telecommunications, Vendor Management, Windows 7, XP, Windows XP, Troubleshooting
Education
St. Petersburg College 2012 — 2014
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Omaha 2010 — 2011
AS, Informaition Systems Administration
Paxton Access Inc - Americas April 2015 - Present
Verizon Wireless December 2012 - May 2014
Palmetto Engineering & Consulting September 2012 - December 2012
Security Finance October 2011 - August 2012
Discount Tire Company April 2011 - October 2011
Skills
Interpreting, Bilingual, Drawing, Help Desk Support, Operating Systems, Networking, Software Installation, Technical Support, Network Security
Education
ITT Technical Institute-Greenville 2010 — 2012
Associate's degree, Computer and Information Systems Security/Information Assurance
Citi September 2015 - Present
Comcast Cable February 2014 - September 2015
Verizon Wireless August 2011 - February 2014
Flextronics March 2011 - August 2011
Rose International February 2011 - March 2011
Professional Staffing Group September 2010 - February 2011
Skills
Spanish, Application Management, Customer Service, Customer Satisfaction, Microsoft Office, American Sign Language, Sales, Outlook, Retail, Troubleshooting, Software Documentation, Customer Retention, Invoicing, Data Entry, Management, Call Centers, Wireless, Customer Experience, Solution Selling, Account Management, Telecommunications, Mobile Devices, Time Management
Education
ITT Technical Institute-Jacksonville 2015 — 2017
Associate’s Degree, Computer Software and Media Applications
Salter College 2009 — 2010
Certificate, Medical Assistant
Leominster High School 2003 — 2007
Diploma, General Studies
Verizon Wireless June 2015 - Present
Verizon Wireless October 2013 - June 2015
Verizon Wireless May 2012 - October 2013
Verizon Wireless September 2006 - May 2012
Verizon Wireless November 2004 - September 2006
Verizon Wireless February 2003 - November 2003
Verizon Wireless March 2001 - February 2003
Verizon Wireless December 2000 - March 2001
Skills
Wireless, Routers, Cisco Technologies, CCNA, A Certified, Customer Experience, Call Centers, Customer Retention, Customer Satisfaction, IP, LTE, Mobile Devices, Technical Support, Switches, Telecommunications, Troubleshooting, Wireless Networking, VoIP, Team Leadership
Education
University of Phoenix 2006 — 2009
Master's degree, Management Information Systems, General
ITT Technical Institute-Orange 1998 — 1999
Bachelor of Science (BS), Electrical and Electronics Engineering
Allegheny County Department of Human Services April 2015 - Present
Royal Philips September 2014 - Present
Philips Respironics Healthcare Systems October 2014 - March 2015
Verizon Wireless January 2013 - August 2013
Comcast Cable October 2010 - January 2013
Staffmart Staffing November 2009 - March 2010
Innosource Staffing October 2008 - June 2009
Skills
Data Center Technician, IT Network Admin, Telecommunications, Network Design, Call Centers, Wireless LTE, Customer Experience, Technical Support, Troubleshooting, Mobile Devices, Cellular Communications, CDMA, Customer Service, Vendor Management, Mobile Technology, Managed Services, Switches, GSM, System Deployment, TCP/IP, Routers, Solution Selling, Networking, Management, Hardware, Software Installation, Data Center, Cisco Technologies, Microsoft Office, Servers, IP, Enterprise Software, Process Improvement, Databases
Education
ITT Technical Institute-Pittsburgh 2007 — 2009
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
T-Mobile (Wireless Vision) October 2014 - Present
T-Mobile (Wireless Vision) March 2014 - October 2014
T-Mobile (Wireless Vision) June 2013 - March 2014
Sprint mobile November 2012 - May 2013
Verizon Wireless January 2011 - April 2012
Skills
Microsoft Office, Management, Microsoft Word, Microsoft Excel, Sales, PowerPoint, Research, Leadership, Training
Education
ITT Technical Institute-Fort Lauderdale 2015 — 2017
Bachelor's degree, Project Management
ITT Technical Institute-Norwood 2008 — 2010
Associate's degree, Applied Science-computer drafting and design
Time Warner Cable November 2014 - September 2015
Verizon Wireless May 2011 - October 2014
Verizon Wireless January 2009 - April 2011
Dippin' Dots, LLC September 2008 - November 2008
Walmart August 2006 - February 2008
Skills
Technical Support, Call Centers, Telecommunications, Customer Service, Customer Experience, Cellular Communications, Android, Microsoft Word, CSS, HTML, Wireless, iPhone Support, Windows Phone, Microsoft Excel, PowerPoint, Python, iPad, HTC, LG, Motorola Hardware, iTunes, App Store, iOS, Cable Television, Internet Troubleshooting, Telephone Skills
Education
ITT Technical Institute-Fort Wayne 2005 — 2007
Associate's Degree, Computer Science
Dollar General Warehouse October 2014 - Present
Dollar General Warehouse December 2013 - October 2014
Dollar General Warehouse August 2013 - December 2013
Lowe's Home Improvement August 2011 - August 2013
Menards March 2011 - August 2011
Verizon Wireless March 2009 - September 2009
Skills
Linux Desktop, Desktop Computers, Help Desk Support, Customer Service, Customer Retention, Customer Support, Call Center, Python, Windows 7, Windows 2000, Ubuntu, Team Leadership, Self-confidence, Self-driven, Team-oriented, Computer Diagnostics, Computer Repair, Computer Maintenance, Computer Assembly, Data Entry, Creative Writing, Technical Writing, Stocking, Recieving, Blogging, Employee Training, Morale, Storytelling, Forklift Operator, Order Picking, Telephone Skills, Teamwork, Training, Call Centers, Sales, Management
Education
Ivy Tech Community College 2011 — 2013
General Studies
ITT Technical Institute-Albuquerque 2003 — 2005
Associate of Applied Science, IT - Computer Networking Systems, 3.9
Verizon Wireless August 2007 - Present
Skills
Computer Hardware, Customer Service, Cisco Routers, Mac OS, Microsoft Office, Linux, Computer Software..., Networking, Servers, Drawing, Computer Graphics, Graphic Design
Education
ITT Technical Institute-Greenville 2003 — 2005
Associate of Applied Science, Computer Systems Networking and Telecommunications, 3.6
Cree September 2013 - Present
Cree August 2011 - September 2013
Verizon Wireless June 2010 - August 2010
Best Times Financial Planning June 2009 - August 2009
Skills
Communication, Sustainability, Teamwork, Charismatic Leadership, Solid State Lighting, Architectural Lighting, Competitive, Lighting Design, Landscape Lighting, Microsoft Office, Microsoft Excel, Dialux, Leadership, Analytical Skills, Market Intelligence, Adobe Fireworks, Photoshop, Semiconductors, Cross-functional Team...
Education
Ithaca College 2007 — 2011
Bachelor of Science (B.S.), Business Administration - Finance and Marketing, 3.54
Motive Energy Telecommunications Group, Inc May 2014 - November 2014
B.S. March 2014 - April 2014
Verizon Wireless October 2013 - February 2014
Collabera June 2013 - August 2013
Verizon Wireless January 2011 - December 2011
AT&T Mobility October 2010 - January 2011
Verizon Wireless March 2008 - October 2010
RD Engineering and Construction December 2007 - February 2008
Sunside Electrical April 2007 - September 2007
Cricket Communications October 2006 - March 2007
Education
ITT Technical Institute-San Diego 2015 — 2021
Associate's Degree
ADRF - ADX Comissioning 2014 — 2014
Corning Mobile Access - MA1000, MA2000 Comissioning 2014 — 2014
Training Certificate
iBwave Design 2014 — 2014
iBwave level 2 Certification
iBwave Design 2014 — 2014
iBwave level 2 Certification
Granite HIlls High School 1987 — 1991
High School Diploma
Halloween City September 2015 - Present
Soyoucracked.com January 2015 - Present
ZenTimeCC December 2014 - Present
Verizon Wireless May 2012 - April 2015
The Seasons Bistro July 2008 - March 2013
Abc Compounding March 2010 - August 2011
CH Martin November 2007 - July 2008
Skills
Event Management, Weddings, Event Planning, Social Media, Marketing, Customer Service, Social Media Marketing, Public Relations, Marketing Communications, Corporate Events, Team Building, Management, Leadership, Social Networking, Sales, Microsoft Office, Strategic Planning, Microsoft Word, Budgets, Training, Marketing Strategy, Microsoft Excel, Fundraising, New Business Development, Team Leadership, Sales Management, PowerPoint
Education
ITT Technical Institute-Kennesaw 2015 — 2018
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services
University of Phoenix 2010 — 2014
Business Science, Small business management and Entrepreneurship
First Citizens Bank April 2015 - Present
Bank of Travelers Rest July 2014 - April 2015
Wells Fargo February 2014 - July 2014
Verizon Wireless June 2013 - February 2014
Verizon Wireless November 2011 - June 2013
Verizon Wireless May 2010 - November 2011
AutoZone December 2006 - May 2010
Skills
Start-ups, Training, Cross-functional Team..., Sales, Entrepreneurship, 4G, Business Development, Finance, Customer Experience, Direct Sales, Solution Selling, Social Media Marketing, Product Marketing, Investments, Banking, Stock Trading, Mobile Communications, Soccer, Home Equity Loans, Business Loans, Nonprofits
Education
University of South Carolina Upstate 2012 — 2014
Bachelor of Science (B.S.), Business Administration "Finance"
University of South Carolina Upstate 2010 — 2012
Bachelor of Arts (B.A.) Information Management
ITT Technical Institute-Greenville 2008 — 2010
A.S, Computer and Electronics
Dell January 2012 - Present
MarketStar October 2012 - August 2013
7 Day Furniture March 2011 - November 2011
Ace Rent To Own March 2010 - March 2011
Verizon Wireless August 2008 - March 2010
Sofa Mart January 2005 - August 2008
Rentway January 2001 - December 2004
Furst Tele-services 2000 - 2001
Premier Appetizers March 1997 - June 2000
US Army October 1992 - February 1997
Skills
Management, Project Management, Microsoft Office, Business Analysis, Leadership, Customer Service, Program Management, Sales, Cloud Computing, Process Improvement, Logistics Management, Warehouse Management, Account Management, Store Management, Sales Management, P&L Management, Sales Leadership..., Time Management, Production Management, Production Maintenance, Team Building, Team Management, Meeting Planning, Leading Meetings, Recruiting, Strategic Hiring, ITIL v3 Foundations..., Employee Training, Training & Development, Troubleshooting, Technical Support, Computer Hardware, Windows 7
Education
ITT Technical Institute-Omaha 1999 — 2001
Associate of Science (A.S.), Computer Science
Verizon Wireless June 2015 - Present
Verizon Wireless April 2015 - Present
Verizon Wireless February 2015 - Present
Verizon Wireless February 2014 - Present
Verizon Wireless June 2011 - Present
Verizon Wireless October 2010 - January 2012
Skills
Telecommunications, 3G, GSM, VoIP, IP, Wireless Networking, Switches, EVDO, RF, T1, Wireless, CDMA, 4G, Networking, LTE, Project Management
Education
ITT Technical Institute-Lake Mary 2013 — 2015
Associate's Degree, Information Technology/ Network System Administration
Central Islip HS, Central Islip, New York 1994 — 1998
SJF Innovations August 2012 - Present
Basecamp Networks June 2010 - Present
Verizon Wireless April 2000 - Present
Skills
Strategic Planning, Change Management, Team Building, Business Analysis, Project Management, Team Leadership, Customer Service, Public Speaking, Analysis, Coaching, Business Strategy, Microsoft Office, Organizational..., Leadership Development, Management, Entrepreneurship, Integration, Leadership, Microsoft Word, Negotiation, Networking, Process Improvement, Program Management, Project Planning, Security, System Administration, Telecommunications, Training, Troubleshooting, Vendor Management
Education
ITT Technical Institute-Lake Mary 2000 — 2002
Associates Degree, Computer Engineering
Verizon Wireless June 2015 - Present
Verizon Wireless April 2014 - June 2015
Verizon Wireless January 2014 - April 2014
Verizon Wireless July 2013 - January 2014
Schneider National June 2012 - May 2013
Verizon Wireless August 2009 - June 2012
Circuit City August 2008 - April 2009
Skills
Cold Calling, Leadership, Business Sale, SalesPro, Dependable Team Player, Sales Motivator, Cold Calling Experience, Time-efficient, Negotiation, Account Management, Time Management, Customer Service, Sales Management, Team Building, Sales, Selling, Coaching, Sales Process, Pricing, Customer Satisfaction, Direct Sales, Sales Operations, Customer Retention, Inventory Management, Small Business, Telecommunications, Cellular Communications, Retail, Logical Thinker, International Sales, Team Leadership, Customer Experience, Inventory Control, Merchandising
Education
ITT Technical Institute-Green Bay
Associate's degree, Business Administration, Management and Operations
NYS Dept of Health/ Nexus Staffing June 2014 - Present
Deep Blue Communications February 2014 - June 2014
Verizon Wireless 2004 - 2011
Armory Garage Inc August 1998 - October 2004
Fieldcrest Cannon June 1992 - August 1998
Skills
Microsoft Office, Customer Service, Team Leadership, Troubleshooting, Call Centers, Customer Satisfaction, Telecommunications, Customer Experience, Wireless, Networking, Sales
Education
ITT Technical Institute-Indianapolis 2012 — 2014
Associate of Science (AOS), Network and System Administration/Administrator, 4.0
Sullivan County Community College 1990 — 1992
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies, 3.2
Verizon Wireless January 2015 - Present
Executive on the Go! January 2010 - Present
Ericsson July 2013 - May 2014
ULGD June 2008 - December 2012
Samsung Telecommunications America 2012 - 2012
Anritsu 2012 - 2012
Skills
Customer Service, Nonprofits, Event Management, Microsoft Office, Event Planning, PowerPoint, Budgets, Community Outreach, Social Networking, Leadership, Microsoft Excel, Public Speaking, Outlook, Administration, ADP Payroll Management, FrontPage, QuickBooks, CAT Technical System, Visual Basic 6.0, Payroll Management, Site Handler, Agency Handler/Time..., SharePoint, Gordon-order management, LDO Apps, SAP Project Management, Secure Network..., Software Development..., Management of Change, Payroll, Visual Basic, Management, Change Management
Education
DHS c/o '97 1993 — 1997
Associate's degree, Accounting and Business/Management
ITT Technical Institute-Richardson
Associate of Science (A.S.), Accounting
Southern University and Agricultural and Mechanical College at Baton Rouge 1997 — 1998
Electric
Verizon Wireless June 2012 - Present
Verizon Wireless January 2006 - June 2012
Verizon Wireless February 2003 - December 2005
Skills
Telecommunications, Wireless, Mobile Devices, LTE, 4G, Cellular Communications, Mobile Technology, Integration, Business Analysis, Requirements Analysis, CDMA, Agile Methodologies, Customer Experience, Weblogic, Mobile Applications
Education
ITT Technical Institute-Murray
Verizon Wireless November 2013 - Present
CenturyLink 1999 - October 2013
Skills
Frame Relay, MPLS, Cisco Technologies, Metro Ethernet, Ethernet, LAN-WAN, WAN, Network Design, Routers, VoIP, BGP, Network Engineering, Switches, Juniper, OSPF, DSL
Education
ITT Technical Institute-Rancho Cordova 1995 — 1998
Bachelor of Science (BS), Telecommunications Engineering
Verizon Wireless April 2015 - Present
InWorks Credit Solutions March 2014 - November 2014
Cottonwood Financial July 2013 - March 2014
JPMorgan Chase November 2011 - February 2013
Cerno Solutions LLC June 2011 - November 2011
Santander Consumer USA Inc. August 2007 - March 2011
Skills
Credit, Loans, Banking, Portfolio Management, Risk Management, Mortgage Lending, Credit Risk, Account Management, Relationship Management, Call Centers, Sales, Insurance, Payments, Accounting, Management, Customer Service, Loss Mitigation, Collections, Leadership, Financial Services
Education
NPower 2015 — 2015
CompTIA A+ Certification, Computer and Information Sciences and Support Services, 3.33 GPA
ITT-Tech 2013 — 2015
Associate's Degree, Network and System Administration/Administrator, 3.38
Skyline High School 1993 — 1997
Diploma, General Studies
ITT Technical Institute-Arlington
Bachelor's degree, Information Systems and Cybersecurity
Broadcast Music, Inc. (BMI) March 2015 - May 2015
Comdata May 2014 - March 2015
Dell (Dedicated Boeing Account) August 2013 - May 2014
Wand Corporation October 2012 - January 2013
KTI Inc January 2011 - November 2011
Transport America April 2009 - November 2010
Verizon Wireless September 2008 - March 2009
Digiscript Inc. September 2006 - November 2007
United States Army May 2005 - June 2006
U.S Army November 2004 - May 2005
Skills
Microsoft Excel, Microsoft Word, Projects, Army, Military, Security Clearance, Leadership Development, Customer Service, DoD, Microsoft Office, Project Management, Team Building, Strategic Planning, PowerPoint, Logistics, System Administration, Analysis, Training, Management, Logistics Management, Troubleshooting, Military Experience, Military Logistics, Inventory Management, Project Planning, Customer Satisfaction
Education
ITT Technical Institute-Nashville 2014 — 2016
Bachelors of Science, Information Systems- Cybersecurity, IT Security Systems
ITT Technical Institute-Eden Prairie 2012 — 2014
Associate's degree, Network and System Administration/Administrator, 3.8
University of Tennessee-Knoxville 1998 — 2002
BA, Sociology with con. on Criminal Justice, 3.1
Blackbaud April 2015 - Present
PlumChoice November 2014 - January 2015
Verizon Wireless July 2013 - June 2014
Verizon Wireless November 2012 - July 2013
HP Enterprise Services September 2009 - May 2011
Ace Logistics LLC. April 2005 - July 2009
Circuit City October 2007 - January 2008
Circuit City November 2006 - January 2007
Skills
VB.NET, Java, C++, C#, HTML, Databases, Data Structures, Research, PC Hardware, Windows, Linux, Database Design, Teamwork, Time Management, Oral & Written..., Multi-line Phone, iOS, Android, Blackberry OS, Windows Phone 8, Computer Hardware, Laptops, Customer Satisfaction
Education
ITT Technical Institute-Arnold 2006 — 2009
Associate of Science (AS), Software Applications Programming, 4.0
Bourbon High School 1997 — 2001
Windstream Communications April 2012 - Present
Independent Contractor September 2011 - Present
F.E.M.A October 2005 - Present
Sullivan & Cogliano September 2005 - Present
True Holiness Saints Center October 2011 - April 2012
Verizon Wireless January 2009 - September 2011
Verizon Wireless February 2006 - September 2011
Verizon February 2006 - September 2011
SBC February 2003 - September 2003
CORLEY & ASSOCIATES September 2002 - February 2003
Skills
IT Service Management, Citrix, Process Improvement, Sla, Access, Network Administration, Wireless Networking, Computer Network..., Network Traffic Analysis, Team Building, Team Leadership, Multi-Cultural Team..., Systems Analysis, Strategic Leadership, Call Center, Computer Hardware, Computer Repair, Computer Maintenance, Computer Proficiency, A+ Certified..., Network + Certified, Blackberry Enterprise..., Blackberry OS, Military Logistics, Logistics Management, Network Security
Education
ITT Technical Institute-Little Rock 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Information Technology
El Dorado High School
ITT Technical Institute
A.A.S, Information Technology/Networking
Verizon Wireless June 1995 - Present
Verizon Wireless June 1995 - Present
Skills
Telecommunications, Wireless, Microsoft Office, Project Management, Leadership
Education
ITT Technical Institute-Austin 1994 — 1996
Electronics Engineering
Tactical Communications United Sates Army, Ft. Sill, Oklahoma 1986 — 1987
31 V, Radio Communication, Diploma
Longmont High School - Longmont, Colorado 1983 — 1986
Diploma
Retail Pro International, LLC March 2014 - Present
Vaughan's Web March 2009 - Present
Retail Pro International, LLC November 2012 - March 2014
Elevator Controls March 2012 - November 2012
Verizon Wireless March 2010 - March 2012
Sage November 2006 - December 2008
Sage Software December 2002 - October 2006
Skills
Linux, HTML, PHP, Microsoft Office, Operating Systems, Troubleshooting, JavaScript, Windows, CSS, Servers, Computer Hardware, Customer Service, Unix, Dreamweaver, jQuery, Perl, Photoshop, Network Administration, Visio, Microsoft SQL Server, MySQL, Illustrator, Computer Repair, Computer Maintenance, MsSQL, AngularJS, Mercurial, GruntJS, XSLT
Education
ITT Technical Institute-Rancho Cordova 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Data Communications Systems Technology, 4.0
ITT Technical Institute 1994 — 1996
Associate of Science (A.S.), Electronic Engineering
Verizon Wireless July 2014 - Present
Carecentrix October 2009 - April 2014
Skills
Active Directory, SharePoint, VMware, Microsoft Exchange, Software Documentation, Integration, Process Improvement, Visio, System Administration, ITIL, Technical Support, Troubleshooting, Windows Server, Windows XP, Vendor Management, Team Building
Education
ITT Technical Institute-Albuquerque 2002 — 2004
Associate's Degree, Computer Engineering Technology/Technician
'Self-Employed' September 2011 - Present
CPSI Consulting October 2010 - September 2011
Verizon Wireless September 2006 - September 2009
Skills
Cloud Computing, Network Security, Information Security, Disaster Recovery, Penetration Testing, Computer Security, Vulnerability Assessment, IT Strategy, Data Center, Business Continuity, Business Continuity..., Policy Writing, Risk Assessment, Training, Risk Management, Project Management, IT Project & Program..., Program Management, Policy, Auditing, IT Audit, ITIL, BMC Remedy, BMC Remedy Ticketing..., Data Mining, Telecommunications, VoIP, Account Management, Wireless, Team Leadership, Strategic Planning, Customer Service, Microsoft Office, Process Improvement, Business Process...
Education
ITT Technical Institute-Owings Mills 2011 — 2013
Bachelor's Degree, Information Technology Cyber Security Systems, 3.4
ITT Technical Institute-Owings Mills 2008 — 2012
Bachelor's Degree, Computer and Information Systems Security, 3.23
Adams Communication & Engineering Technology (ACET, Inc.) December 2014 - Present
Unisys July 2011 - Present
Apex Systems July 2011 - January 2013
O’Currance Teleservices Inc January 2010 - January 2011
Teleperformance U.S August 2008 - April 2009
US Army June 2005 - February 2009
PC Laptops LLC February 2007 - November 2007
Teleperformance U.S.A January 2006 - January 2007
Verizon Wireless April 2006 - November 2006
Skills
Troubleshooting, Call Center, Hardware, Telecommunications, Customer Service, Software Technology, Windows, Microsoft Office, Linux, Network Administration, Wireless Networking, IP Networking, Network Security, XP, Call Centers, Software, Databases, Disaster Recovery, System Administration, Servers, Computer Hardware, VMware, VPN, Computer Repair, Cisco Technologies, IP, Operating Systems, Software Installation, Networking, Active Directory, Help Desk Support, Switches, Technical Support, Windows 7, Windows Server, TCP/IP, Windows XP
Education
ITT Technical Institute-Murray 2015 — 2016
Associate's Degree, Computer Software and Media Applications
ITT Technical Institute-Murray 2011 — 2013
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Murray 2009 — 2011
Associate's Degree, Computer Network Systems
Verizon Wireless March 2008 - Present
C-Force Custom Computers November 2006 - June 2007
Skills
Technical Support, Computer Network..., Cellular Communications, Wireless, Call Centers, Telecommunications, Troubleshooting, Wireless Networking, Customer Experience, VoIP, Blackberry, Mobile Devices, Customer Satisfaction, Customer Retention, Networking, Broadband
Education
ITT Technical Institute-Greenville 2006 — 2008
Associates of Applied Science, Computers, Design
Verizon Wireless Operations ManagerVZW2004 - Present
US Cellular-Answer Wireless 1999 - 2004
PageNet 1995 - 2000
Skills
Cellular Communications, Cisco Technologies, Telecommunications, Network Design, Wireless, VoIP, Networking
Education
ITT Technical Institute-Portland 1985 — 1995
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering, 3.40
Verizon Wireless November 2013 - Present
Verizon Wireless November 2013 - Present
Skills
Customer Service, Customer Satisfaction, Public Speaking, Sales, Coaching, Customer Retention, Retail, Management, Microsoft Office, Sales Management
Education
ITT Technical Institute-Phoenix
Associate of Applied Science, Computer Engineering and Electrical Technology
University of Phoenix
Bachelor of Science (B.S.), Accounting
Cathedral Energy Services March 2010 - Present
Verizon Wireless August 1998 - September 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Management, Time Management, Inventory Management, Electronics, Leadership, Problem Solving, Electro-mechanical, MWD, Oilfield, Petroleum, Engineering, Energy, Energy Industry, Gas, Drilling, Onshore, Troubleshooting, Oil/Gas, Pressure, Offshore Drilling, Logging, Supervisory Skills, Natural Gas, Oil & Gas Industry, Upstream, Oil & Gas
Education
ITT Technical Institute-Pittsburgh 1996 — 1998
Associate's degree, Electronics Engineering
Apple September 2014 - Present
Verizon Wireless June 2009 - August 2014
Staples June 2008 - June 2009
Apple June 2007 - June 2008
CompUSA 2006 - 2007
CompUSA September 2003 - 2006
Skills
CompTIA A+ Certification, CompTIA Network+..., Eagle Scout, iPhone Support, Home Networking, Wireless Networking, Computer Repair, Computer Diagnostics, Computer Hardware, Printers, Wireless, Smartphones, Technical Support, Peripherals, Cabling, T1, Call Center, Blackberry, VoIP, Android, Sales Management, Sales, Call Centers, Help Desk Support, Cellular Communications
Education
ITT Technical Institute-Rancho Cordova 2003 — 2005
Associate's degree, Computer Network Systems
Geek Squad August 2012 - Present
AT&T 2011 - 2012
Verizon Wireless January 2011 - June 2011
Skills
VoIP, Telecommunications, Wireless, DSL, Ethernet, IP, Cabling, Broadband, Routers, LAN-WAN, Wireless Networking, Call Center, TCP/IP, Cables, Technical Support, Network Design, Software Installation, Networking, IPTV, Computer Hardware, Hardware, Customer Satisfaction, VPN, Customer Support, WiFi, Laptops, Provisioning, Operating Systems, Network Security, XP
Education
ITT Technical Institute-Houston North 2007 — 2009
Associate's degree, Electrical and Electronics Engineering
Verizon Wireless September 2005 - July 2009
Convergys January 2005 - August 2005
Home Depot June 2002 - November 2004
Education
ITT Technical Institute-Houston West 2001 — 2003
Associate of Science (AS), Computer Systems Networking and Telecommunications, 3.7
ITT Technical Institute
Associates, Computer Network Systems
Microsoft October 2012 - Present
Colonial Life October 2011 - May 2012
Sprint September 2007 - November 2010
Verizon Wireless June 2004 - August 2006
Skills
Product Marketing, Cloud Computing, Product Planning, Mobile Devices, Mobile Applications, User Experience, Product Launch, Microsoft Technologies
Education
ITT Technical Institute-Indianapolis 2003 — 2004
Electronics Engineering and Computer Technology, Electronic Engineering and Computer Science
Sport Chalet November 2014 - Present
Best Buy October 2013 - February 2014
Verizon Wireless February 2013 - June 2013
TEKsystems July 2012 - September 2012
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Account Management, Team Leadership, Leadership, Troubleshooting, Call Centers, Customer Retention, Sales Operations
Education
ITT Technical Institute-Rancho Cordova 2010 — 2012
Associate's Degree, Information Technology
Aerotech, Inc. May 2015 - Present
Clark Testing March 2011 - September 2014
Gatan Inc. September 2007 - March 2011
Tollgrade Communications February 2007 - April 2007
Siemens Energy August 2006 - February 2007
Verizon Wireless August 2004 - May 2006
Skills
Soldering, Oscilloscope, NI LabVIEW, Test Equipment, Electrical..., Signal Generators, Electronic Engineering, Electro-mechanical, Spectrum Analyzer, Multimeter, Test Engineering, Vibration Testing, Seismic Testing, Vacuum Pumps, Mechanical Aptitude, Vibration Research, M+P Pilot, Customer Relations
Education
ITT Technical Institute-Pittsburgh 2000 — 2002
Associate's degree, Electrical and Electronics Engineering
Norwin Senior High School
SAVA Workforce Solutions, LLC June 2012 - Present
Clear Innovative Technology Solutions September 2011 - June 2012
Verizon Wireless November 2007 - September 2011
Skills
Technical Support, Routers, Windows 7, Active Directory, Troubleshooting, VPN, Windows XP Pro, Customer Service, Hardware, Operating Systems, Help Desk Support, Computer Hardware, Blackberry, Hardware Support, Android, iOS, Mobile Devices
Education
ITT Technical Institute-Chantilly 2007 — 2009
Associate's degree, Computer Systems Networking and Telecommunications
Verizon Wireless March 1992 - Present
Skills
IP, LTE, VoIP, Cisco Routers, Juniper Switches, Wireless, Network Troubleshooting, EVDO, Telecommunications, IPv6, Cellular Communications, Protocols (DIAMETER,..., Ethernet, TCP/IP, SIP, RF, SS7, DACS, Fiber Optics, IPv4, Telecommunications..., Demonstrates technical..., Good interpersonal and..., Knowledgeable in..., Provides technical and..., Work effectively both..., Motivated Self-starter, Integration, 3G
Education
ITT Technical Institute-Indianapolis
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering
Verizon Wireless June 2013 - Present
United States Air Force August 2010 - Present
TeleTech April 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, HTML
Education
ITT Technical Institute-Greenville 2009 — 2013
Associate's degree, Information Technology
Opentext October 2012 - Present
Verizon Wireless October 2010 - September 2012
Skills
Active Directory, Microsoft SQL Server, Windows Server, Troubleshooting, SQL, Servers, Technical Support, VMware, IIS
Education
ITT Technical Institute-Duluth 2012 — 2013
Bachelor of Science (BS) Information Technology, Network and System Administration/Administrator
Mississippi Gulf Coast Community College 2010 — 2010
Bachelor of Science (BS), Information Technology
Verizon Wireless March 2010 - Present
Skills
Customer Service, Strategic Planning, Budgets, Microsoft Office, Process Improvement, Project Management, Management
Education
ITT Technical Institute-Chantilly 2013 — 2018
Bachelor's degree, Computer and Information Sciences and Support Services
Allegheny Health Network February 2015 - Present
Verizon Wireless January 2014 - May 2014
Verizon Wireless March 2002 - January 2014
Black Box Corporation June 1999 - July 2001
Skills
Exceptional diagnostic..., Excellent communication..., Proven problem-solving..., Committed to..., Mechanical and..., Ability to learn quick..., Proficient in multiple..., Project Planning, Networking, Wireless, Cellular Communications
Education
Robert Morris University 2005 — 2008
Bachelor's Degree, Professional Communications/Information Systems
ITT Technical Institute-Pittsburgh 1993 — 1995
Associate's Degree, Electronics Engineering
Butler County Community College 1989 — 1992
Associate's Degree, Architectural Drafting and Design
Verizon Wireless March 2011 - Present
Skills
Telecommunications, Wireless, Mobile Devices, IP, Managed Services, Call Centers, Customer Experience, Service Delivery, Technical Support, VoIP, GSM, Solution Selling, Troubleshooting, LTE, Management, Team Leadership
Education
ITT Technical Institute-Albuquerque 1998 — 2000
Associate's degree, Electrical and Electronics Engineering
Verizon Wireless February 2006 - May 2009
Skills
Networking, Windows, Public Speaking, Technical Support, Call Centers, Telecommunications, Troubleshooting, Windows 7
Education
ITT Technical Institute-Nashville 2014 — 2016
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Verizon Wireless January 2015 - Present
Windstream Communications December 2012 - January 2015
Samsung January 2010 - January 2012
Skills
• Good understanding..., • Experience with SIS,..., • Highly skilled with..., • Work with Cisco,..., • Perform network..., • Experience testing..., • Configure and support..., • Highly proficient..., • Setting up and...
Education
Strayer University 2015 — 2016
Bachelor of Arts (BA), Information Systems - Database Technology
ITT Technical Institute-Greenville 2008 — 2010
Associate of Science (AS), Information Technology - Computer Networking Systems
AllSourcePPS April 2012 - April 2014
Apple August 2008 - February 2010
Verizon Wireless July 2007 - August 2008
Skills
Windows 7, Windows Server, Microsoft Office, NetOp, Cisco Technologies, Cabling, Mac OS
Education
ITT Technical Institute-Rancho Cordova 2012 — 2014
Bachelor of Science (B.S.), Information Systems and Cybersecurity
ITT Technical Institute-Rancho Cordova 2010 — 2012
Associate of Science (A.S.), Computer Network Systems
Verizon Wireless June 2010 - Present
Education
strayer university greenville sc 2011 — 2013
Computer Software Engineering
ITT Technical Institute-Greenville 2010 — 2010
Westwood College-Online Campus 2007 — 2010
Game Software Development