Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
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Verizon Wireless Employees
Verizon Wireless September 2015 - Present
SMG Worldwide Entertainment & Convention Venue Management June 2010 - September 2015
T-Mobile March 2012 - May 2013
Skills
Microsoft Excel, Data Analysis, Project Coordination, Microsoft Project, Microsoft Access, Microsoft Visio, Customer Service, Sales, Research, Team Leadership, Teamwork, Microsoft Office, Marketing, Project Management, Social Networking, Budgets, Leadership, Access, Management
Education
La Salle University 2009 — 2013
Bachelor's Degree, Double Major: Management Information Systems & Marketing
Highland Regional High School 2005 — 2009
Verizon Wireless July 2005 - Present
Chicago Title September 2013 - Present
American Bottling Company October 1984 - June 2005
Personal Trainer 2000 - 2005
Skills
Account Management
Education
Lakeland Community College 1978 — 1980
Business courses
Brush High School
High School
Verizon Wireless November 2000 - Present
Aimco Properties January 1999 - March 2000
Berco 1987 - 1989
Skills
Customer Experience, Team Leadership, Call Centers, Workforce Management, Customer Service, Wireless, Telecommunications, Cellular Communications, Customer Satisfaction, Customer Retention, Troubleshooting, Retail, Vendor Management, Management, Sales, Team Building
Education
Kutztown University of Pennsylvania 1982 — 1983
Attended, Business Administration and Management, General
Lehigh Carbon Community College 1980 — 1981
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
DuPont July 2015 - Present
Lower Neches Valley Authority March 2015 - July 2015
Verizon Wireless January 2013 - August 2014
T-Mobile September 2010 - January 2013
RadioShack July 2008 - August 2010
Skills
Direct Sales, Sales, Wireless, Customer Retention, Customer Service, Customer Experience, Salesforce.com, Mobile Devices, Retail Sales, Mobile Technology, Inventory Management, Telecommunications, Microsoft Excel, Outlook, Networking, Team Leadership, Microsoft Word, Sales Presentations, Competitive Analysis, Time Management, Product Management, Troubleshooting, Cellular Communications, Sales Process, Microsoft Office, Retail
Education
Lamar Institute of Technology
Associate's degree, Instrumentation Technology/Technician
The University of Texas at Austin
New Relic, Inc. April 2014 - Present
Jumpstart Lab September 2013 - March 2014
Lucky Dog Electronics 2011 - June 2013
RepairShopr 2013 - 2013
LINK Conference Service October 2008 - May 2009
Guidant Financial Group 2007 - 2008
HouseValues 2007 - 2007
Verizon Wireless 2004 - 2007
Skills
Sales Process, Sales Operations, CRM, Sales, Account Management, Business Development, Ruby, CSS, Lead Generation, Management, Leadership, New Business Development, HTML, Web Development, Cold Calling, Ruby on Rails, Marketing Strategy, Solution Selling, Business Strategy, E-commerce, Sales Management, Teamwork, SaaS, Team Leadership, Entrepreneurship, Team Building, Training, Inventory Management, Team Management, Start-ups, Process Improvement, Customer Satisfaction, SEO, Project Management, Business Process..., Sales Presentations, Business Intelligence, Online Marketing, Internet Entrepreneur, Online Advertising, Social Media Marketing, Strategic Planning, Git, Early-stage Startups, Business Efficiency, Operational Efficiency, Key Account Management, Cross-functional Team..., Test Driven Development, JavaScript
Education
gSchool / Turing by Jumpstart Lab 2013 — 2014
Software Development
Lake Washington Technical College 2009 — 2011
Associate of Arts and Sciences (AAS), Multimedia Design And Production (Web Development Focus)
Shoreline Community College 2003 — 2004
General Studies
Juanita High 2000 — 2003
General Studies
Northrop Grumman Corporation November 2014 - Present
Dell June 2010 - December 2014
Verizon October 2009 - June 2010
Verizon Business January 2007 - April 2010
Verizon Business January 2006 - February 2007
Verizon Wireless 2000 - 2006
Bell Atlantic Mobile 1995 - 2000
PNC Bank 1991 - 1995
Skills
Talent Management, Talent Acquisition, Diversity Strategy, Leadership Development, Workforce Planning, Organizational..., Onboarding, Recruiting, Employee Engagement, Human Resources, Applicant Tracking..., Organizational..., Change Management, Vendor Management, College Recruiting, Employer Branding, Employee Relations, Union Avoidance
Education
La Roche College
Masters of Science, Human Resource Management
University of Pittsburgh
BA, Communications
Costco Wholesale November 2014 - Present
United States Marine Corps January 2007 - January 2015
JC Penney February 2014 - November 2014
Monument Security, Inc. January 2014 - February 2014
Kohl's Department Stores October 2012 - December 2013
Target July 2008 - October 2012
ACME BOWL and LOUNGE April 2008 - November 2008
Chand Palace May 2005 - August 2008
Verizon Wireless January 2008 - March 2008
Fred Meyer November 2005 - December 2007
Skills
Security, Physical Security, Loss Prevention, Asset Protection, Surveillance, Security Management, Shrinkage, Security Operations, CCTV, Security Clearance, Military Experience, Weapons, Military, Leadership, Store Management, Interrogation Techniques, Customer Service, First Aid, Store Operations, Microsoft Word, Microsoft Excel, Microsoft Office, Internal Investigations, Security Training, Force Protection, Inventory Control, Risk Assessment, Tactics, Homeland Security, Fraud, Military Training, Interviews, Military Operations, Alarm Systems, Clerical Skills, Protection, Criminal Investigations, Security Audits, Crime Prevention, Personal Security, Tactical Operations, Marine Corps, Weapons Handling
Education
Lake Washington Technical College 2014 — 2016
Associate of Arts and Sciences (AAS)
Kentwood High School 2004 — 2006
Verizon Wireless April 2013 - Present
Panera Bread January 2012 - February 2013
Skills
Customer Service, Food Industry
Education
York College 2013 — 2015
Laguardia Community College 2010 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studie
Verizon Wireless July 2000 - Present
Sprint September 2007 - July 2010
Waste Management March 2004 - September 2007
Skills
M2M, Telecommunications, Solution Selling, Direct Sales, Wireless, Mobile Devices, Solutions Marketing, Cellular Communications, Enterprise Software, Customer Retention, Sales Process, Account Management, Mobile Technology, Managed Services, Sales Operations, Customer Experience, 4G, Unified Communications, Strategic Partnerships, Sales, Sales Management, LTE, VoIP, Mobile Communications, MPLS, CDMA, Telephony, Call Centers, IP, Wireless Networking, Channel Partners, Broadband, Salesforce.com, Cold Calling, Quotas, Wireless Broadband, IoT
Education
La Roche College 1982 — 1986
Bachelor of Science (B.S.), Business Administration and Management, General
North Allegheny High School
AT&T January 2013 - Present
ADP June 2012 - December 2012
Verizon Wireless April 2011 - May 2012
Verizon Wireless January 2011 - March 2011
Verizon Wireless August 2009 - December 2010
Skills
Cold Calling, Sales Process, Sales Presentations, Employee Training, Qualifying Prospects, Hiring, Sales, Customer Satisfaction, Direct Sales, Sales Operations, Team Leadership, Customer Experience, Solution Selling
Education
Kutztown University of Pennsylvania 2004 — 2008
Bachelor of Business Administration (B.B.A.), Dual Major: Marketing, Management
William Allen High School 2001 — 2004
Telecommunication Systems June 2011 - July 2012
MPTech July 2010 - June 2011
T-Mobile (consultant through inCode Telecom) April 2004 - May 2009
Verizon Wireless June 2000 - March 2002
Verizon Wireless May 1994 - June 2000
Skills
Leadership, Wireless, Crisis Management, Vendor Management, Management, Risk Management, Project Planning, VoIP, SDLC, Testing, Budgets, Training, Cross-functional Team..., Enterprise Software, Cellular Communications, Process Improvement, Program Management, Project Management, Troubleshooting, UMTS, Telecommunications
Education
Bainbridge Graduate Institute
Lake Forest College
BA, Sociology/Anthropology/Politics
3M Health Care April 2015 - Present
Verizon Wireless May 2014 - January 2015
AT&T December 2012 - August 2013
The Vitamin Shoppe May 2010 - June 2013
Wells Fargo October 2011 - June 2012
Skills
Sales, Customer Service, Customer Satisfaction, Customer Engagement, Customer Experience, Goal Oriented, Exceed Sales Goals, User Experience
Education
Concordia University-St. Paul 2013 — 2016
Business computer science
Lake Superior College 2012 — 2013
Associate of Arts (AA)
University of Minnesota-Duluth
CenturyLink April 2014 - Present
Blue Horizon Telecom November 2013 - April 2014
Legacy Telecom April 2011 - November 2013
Sprint Nextel August 2010 - July 2013
TechMark Enterprises Inc March 2009 - June 2010
Verizon Wireless July 2008 - February 2009
Sprint Kiosk Operations March 2006 - June 2008
Skills
Sales, Sales Operations, Training, Retail, Forecasting, Customer Satisfaction, Customer Service, Sales Management, Salesforce.com, State & Local..., Microsoft Office, Recruiting, Crew Scheduling, Payroll, Event Management, Operations Management, Time Management, Customer Experience, Inventory Management, Direct Sales, Account Management, Merchandising, Cold Calling, Store Management, Telecommunications, Employee Training, Team Leadership, Profit, Sales Process, Team Building, Hiring, Management, B2B, Coaching, Human Resources, Loss Prevention, Retail Sales, Inventory Control, Wireless, Business Development, Marketing, Leadership Development, Sales Presentations, Outlook, Performance Management, Employee Relations, Business Planning, Solution Selling, Start-ups
Education
West Virginia University 2015 — 2018
Bachelor of Arts (BA), History
Lake-Sumter Community College 2004 — 2008
AA, General Studies
Tavares High School 2000 — 2004
High School Diploma, High School/Secondary Diploma Programs
Verizon Manager, Connected Devices - HQ Device MarketingVerizon WirelessDecember 2012 - Present
Verizon Wireless July 2011 - December 2012
Verizon Wireless January 2009 - June 2011
Verizon Wireless July 2005 - December 2009
Sprint June 2003 - July 2005
WorldCom September 2000 - June 2002
Lucent Technologies March 1998 - April 2000
Octel Communications October 1997 - February 1998
Education
Kutztown University of Pennsylvania 1987 — 1989
Bachlor of Science - Secondary Edcuation, Education
Frame2Fame Photography March 2012 - Present
Dollar Tree Stores October 2007 - June 2009
Verizon Wireless January 2006 - September 2007
Skills
Acting, Acting Training, Accents, Writing, Poetry, Singing, Dancing, French, Cooking, American Sign Language
Education
Lake Washington Technical College 2012 — 2015
North Moore High School
Dun & Bradstreet July 2015 - Present
Verizon Wireless January 2009 - July 2015
Verizon Wireless January 2006 - December 2008
Skills
Solution Selling, M2M, Cold Calling, Quotas, Wireless, Direct Sales, Unified Communications, EVDO, Telecommunications, Salesforce.com, Sales Process, Customer Experience, Mobile Devices, Sales Operations, Customer Retention, Cellular Communications, Sales Presentations, Selling, Managed Services, Mobile Technology, VoIP, Wireless Broadband, B2B, 4G, Call Centers, Sales
Education
Kutztown University of Pennsylvania 2001 — 2005
Bachelor's Degree
TPE Marketing January 2014 - Present
JPMorgan Chase January 2010 - January 2014
Verizon Wireless September 2006 - January 2010
InPro Systems, Affiliated Resources January 2000 - July 2005
Liz Claiborne September 1986 - January 2000
Skills
Marketing Management, Operations Management, Web Marketing, Team Leadership, Marketing, Social Media Marketing, Email Marketing, Strategic Planning, Relationship Marketing, Change Management, Marketing Strategy, Management, Building Relationships, Marketing Event Planning, Customer Service, Project Planning, Sales Management, Business Strategy, Standards Compliance, Leadership, Relationship Management, Business Process..., Time Management, Microsoft Excel, Microsoft Word, PowerPoint, Product Launch, Creative Writing, New Business Development, Business Planning, Team Building, Virtual Teams, Creativity, Employee Relations, Organizational..., Training, Recruiting, Event Planning
Education
University of Phoenix
Business Administration and Management, General, 3.9
Lakeland Community College
Associate of Arts and Sciences (AAS), Business Administration and Management, General, 2.8 GPA
Verizon Wireless April 2010 - Present
Covance and PPD 2008 - 2009
Salix Pharmaceuticals 2005 - 2008
AstraZeneca 2004 - 2005
TAP Pharmaceuticals 2002 - 2004
T-Mobile 1998 - 2002
Skills
Sales Operations, Cold Calling, Direct Sales, Selling, Sales Process, Salesforce.com, Customer Retention, Leadership, Managed Services, Account Management, Solution Selling, Telecommunications, Sales Presentations, CRM, B2B, Wireless, Business Strategy, Customer Experience, Customer Satisfaction, Business Development, Sales Management, Sales, New Business Development, Pharmaceutical Sales, Selling Skills, Sales Force Development, Strategic Partnerships, Marketing Strategy, Mobile Devices, Product Marketing, Unified Communications, Channel Partners, Territory Management
Education
La Salle University
BA, English
Adamo HR Consulting June 2012 - Present
Human Capital Advisors, Inc. July 2012 - January 2013
South Hills Movers, Inc. December 2010 - May 2012
ProMinent Fluid Controls, Inc. December 2008 - November 2010
Roomful Express Furniture September 2006 - November 2008
Verizon Wireless February 2005 - August 2006
Sterling Jewelers 2001 - 2006
Skills
Employee Relations, Performance Management, Organizational..., HR Policies, Recruiting, Human Resources, Benefits Administration, Customer Service, Team Building, Coaching, Leadership Development, Employee Benefits, Employee Engagement, Talent Management, Hiring, Training, Leadership, HR Consulting, Talent Acquisition, College Recruiting, Succession Planning, Interviews, Onboarding, Personnel Management, Time Management, Conflict Resolution, Employment Law, Applicant Tracking..., Employee Training, Career Development, Workforce Planning, Career Counseling, Employee Handbooks, FMLA, Labor Relations, Organizational Design, Resume Writing
Education
La Roche College 2005 — 2008
Masters, Human Resources Management
Lamar University 1998 — 2001
Bachelor's, English, Management
Verizon Wireless January 2015 - Present
Macy's Herald Square (New York, NY) May 2013 - January 2015
The Guardian Life Insurance Company of America January 2012 - September 2014
New York Life Insurance Company March 2009 - November 2010
AXA Advisors January 2008 - October 2008
AFLAC New York January 2006 - August 2007
Skills
Financial Planning, Retirement Income..., Wealth Management, Health Insurance, Customer Service, Leadership, Small Business, Retirement, Strategic Financial..., Team Building
Education
LaGuardia Community College 2013 — 2014
Business Administration and Management, General
Verizon Wireless November 2014 - Present
AT&T Corporate Office Contractor Cleveland OH September 2013 - Present
Lake Erie College August 2008 - Present
Monode Marking Products Inc. December 2012 - Present
Giant Eagle May 2010 - November 2014
Skills
Customer Service, Cleaning, Closing, Conflict Resolution, Student Services, Library Management, Consultative Selling, Fundraising, Selling
Education
Lake Erie College 2008 — 2013
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Verizon Wireless November 2014 - Present
Verizon Wireless April 2013 - November 2014
Temple University Health System July 2010 - April 2013
Thomas Jefferson University May 2006 - July 2010
United Way of Southeastern Pennsylvania October 2002 - May 2006
Skills
Financial Modeling, Cost Accounting, Business Planning, Financial Analysis, Analysis, Reconciliation, Non-profits, Budget Development, Corporate Finance, Documentation, Financial Reporting, Excel, Forecasting, Access, PowerPoint, Financial Planning, Problem Solving, Word, Financial Management, Research, Microsoft Office, Data Analysis, Six Sigma, Team Building, Budgeting, Auditing, Budget Analysis, Accounts Payable, Variance Analysis, Cash Flow, Capital Budgeting, Strategic Planning, Financial Control, Cost Analysis, Cash Management, Business Analysis, Competitive Analysis, Non-profit Leadership, Budgets, Nonprofits, Account Reconciliation, Management, Strategy, Leadership, Process Improvement, Accounting, Business Strategy, Essbase, Strategic Financial..., Hyperion Enterprise
Education
Temple University - Fox School of Business and Management 2006 — 2010
MBA, Finance
La Salle University 1998 — 2002
BA, History/Communications
Pennridge High School 1994 — 1998
High School Diploma
Hybrid Networks LLC March 2015 - Present
D&K Pet Training January 2013 - Present
United States Air Force January 2010 - January 2014
PetSmart January 2011 - January 2013
Verizon Wireless January 2008 - July 2010
YMCA January 2008 - July 2010
Ohio Department of Natural Resources, Division of Geological Survey March 2007 - September 2009
Skills
Customer Service, Computers, Law Enforcement..., Sales Management, Emergency Management, Emergency Medicine, Emergency Procedures, Security, Dog Training, Counterterrorism, Microsoft Office, Policy
Education
Lakeland Community College 2009 — 2010
Basic EMT, Emergency Medicine
Thomas Jefferson University Hospitals April 2015 - Present
Verizon Wireless May 2014 - February 2015
T-Mobile October 2007 - June 2012
Prudential Fox & Roach Realtors December 2009 - January 2011
Rutgers University October 2005 - July 2006
Skills
Sales, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Real Estate, Selling, Social Media Marketing, Microsoft Word, Social Media, Retail, Cold Calling, Customer Satisfaction, Direct Sales, Account Management, Marketing, Sales Operations, Negotiation, Nursing Education, Hip-Hop Dance, Inter-personal, Teamwork, Communication Skills, Team Leadership
Education
La Salle University 2012 — 2014
Bachelor's degree, Registered Nursing/Registered Nurse
Camden County College 2007 — 2011
Associate of Arts and Sciences (A.A.S.), Pre-Nursing Studies
Rutgers University-New Brunswick 2005 — 2007
Cherry HIll West
DICK'S Sporting Goods September 2014 - Present
Bravo September 2010 - Present
Verizon Wireless June 2013 - October 2013
Whirl Magazine May 2012 - August 2012
Milliron Studio January 2012 - May 2012
Skills
Photoshop, Illustrator, InDesign, Graphic Design, Adobe Creative Suite, Web Design, Microsoft Office, HTML, Photography, Logo Design, Illustration, PowerPoint, Dreamweaver, Typography, Microsoft Word, Social Media, CSS, Microsoft Excel, Flash, After Effects
Education
La Roche College 2009 — 2013
Bachelor of Science (BS), Graphic and Communication Design
Verizon Wireless November 2012 - Present
Verizon Wireless October 2010 - October 2012
EMS Consultants LTD May 2007 - April 2009
Elm City/Milliken & Co May 2006 - September 2006
AHS March 2003 - March 2006
Kleen-Tex September 1999 - January 2002
Wal - Mart November 1999 - November 2000
User Friendly and Hardware Consultations January 1996 - December 1999
Skills
Programming, Software Installation, Soft Skills, Hardware Support, Software Training, Troubleshooting, Troubleshooting Hardware, Supervisory Experience, Desktop Support, C++, Visual Basic, Access, Dbase, SQL, Java, JavaBeans, JSP, HTML + CSS, Basic, Microsoft Office 2007, Linux, Unix, C, Visual Studio, Call Center, Windows, Customer Service, Help Desk Support, Printers, DNS, SharePoint, DHCP, Wireless, Android, Telecommunications, Mobile Technology, Operating Systems, Microsoft Office, M2M, Mobile Devices, 4G, Customer Retention, PeopleSoft, Remedy Ticketing System, A Certified, BMC Remedy, Technical Support, XP, Call Centers, Windows 7
Education
Liberty University 2013 — 2016
Masters of Management Information Systems
Liberty University 2009 — 2011
Bachelor of Science, Management Information Systems
LaGrange College 1995 — 1999
n/a, Computer Science
Verizon December 2013 - Present
Verizon Wireless January 2009 - December 2013
Verizon Business January 2007 - January 2009
MCI 2004 - 2007
Skills
Managed Services, Unified Communications, Solution Selling, Telecommunications, Wireless, M2M, MPLS, Direct Sales, VoIP, Channel, IP, SIP Trunking, Telephony, Account Management, Selling, Call Centers, Mobile Devices, Channel Partners, SaaS, Sales Operations, Strategic Partnerships, Salesforce.com, Ethernet, B2B, Sales Process, Co-location, Sales, Cellular Communications, Customer Retention, Go-to-market Strategy, 4G, Broadband
Education
University of Illinois at Urbana-Champaign 2008 — 2010
MBA, Global Management
La Salle University 1992 — 1995
BA
EASi April 2015 - Present
AT&T September 2013 - December 2014
Verizon Wireless August 2010 - September 2012
Sprint Nextel February 2001 - March 2010
PHAST by AMX - PANJA December 1997 - October 2000
EVANS & SUTHERLAND COMPUTER CORPORATION June 1997 - December 1997
3 COM - US ROBOTICS - MEGAHERTZ November 1993 - May 1997
Skills
RF, LTE, CDMA, Wireless, RF Engineering, WiMAX, 3G, EVDO, Cellular Communications, UMTS, Networking, Telecommunications, MapInfo, Integration, Network Design, IP, Antennas, System Deployment, RF design, Open Source Software, GSM, Troubleshooting, Microwave, Optical Fiber, Computer Network..., Network Optimization, Testing, Wireless Networking, Switches, WCDMA, Routers, Network Performance, WiFi, Drive Test, iDEN, Planet, Optimization, CDMA2000, 2G, 4G, Fiber Optics, SDH, Network Engineering, Mentum Planet, Planet EV, Mentum Ellipse, Communications Audits, DAS, KPI, RF Design
Education
National T Shevchenko University of Kyiv 1988 — 1992
Bachelor's Degree, Statistics, 5
National T Shevchenko University of Kyiv 1981 — 1985
Bachelor's Degree, Electrical Engineer, Geophysics, 5
Verizon Wireless October 2013 - Present
Syniverse Technologies June 2008 - August 2013
Acision January 2005 - October 2007
Acision (Formerly LogicaCMG Telecoms) March 2001 - December 2004
VeriSign (Formerly a BellSouth International Company) August 1999 - March 2001
BellSouth Cellular Corporation (now AT&T) July 1996 - July 1999
Cellular One (a BellSouth Company) July 1993 - July 1996
Skills
Account Management, Business Development, Program Management, Sales, Project Management, Relationship Management, Service Management, Wireless, Roaming, Management, Process Improvement, Product Management, Telecommunications, Mobile Devices, Competitive Analysis, New Business Development, Contract Negotiation, Sales Management, Business Strategy, SMS, Solution Selling, Cloud Computing, Go-to-market Strategy, Pre-sales, Leadership, Integration, Networking, CRM, SS7, Strategic Partnerships, Vendor Management, Customer Satisfaction, Mobile Communications, VAS, Cross-functional Team..., Product Marketing, VoIP, Testing, Analysis, Strategy, LTE, Managed Services, GSM, Strategic Planning, Cellular Communications, GPRS, 3G, 4G, IP, Training
Education
Lakeland College
Bachelor of Arts (BA)
STERIS Corporation March 2015 - Present
STERIS Corporation March 2014 - March 2015
STERIS Corporation January 2013 - March 2014
STERIS Corporation March 2011 - January 2013
Verizon Wireless November 2010 - March 2011
Wal-Mart Corporation May 2008 - November 2010
Cavaliers Holdings, LLC October 2009 - April 2010
Lake County Captains April 2009 - September 2009
Skills
Customer Service, Microsoft Office, Social Networking, Microsoft Excel, Social Media, Event Management, Oracle Applications, Siebel, Outlook, Order Entry, Teamwork, Order Management, Training, Process Improvement, Troubleshooting, Sales, Management
Education
Lake Erie College 2006 — 2010
Bachelor of Science, Business Administration and Sport Management
Perry High School 2002 — 2006
Verizon Wireless August 2014 - Present
Verizon Wireless July 2013 - July 2014
Skills
Event Planning, PowerPoint, Public Speaking, Social Media, Team Leadership, Time Management
Education
Lake Superior State University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Kraft Heinz March 2014 - Present
Verizon Wireless May 2011 - March 2014
Verizon Wireless May 2009 - May 2011
Verizon Wireless March 2007 - May 2009
Panera Bread April 2002 - March 2007
Skills
Telecommunications, Wireless, Solution Selling, VoIP, Mobile Devices, Direct Sales, Managed Services, Account Management, Customer Retention, IP, Customer Satisfaction, Customer Experience, Troubleshooting, Customer Service, Sales, Technical Support
Education
La Roche College 2002 — 2006
Bachelor's degree, Computer Information Systems; Business Administration and Management
Nationwide Insurance April 2015 - Present
Fiserv October 2010 - 2015
Fiserv May 2005 - October 2010
Fiserv July 2004 - May 2005
Fiserv May 2001 - July 2004
Verizon Wireless 1999 - 2001
Verizon Wireless September 1994 - 1999
Skills
Strategy, Management, Call Centers, Program Management, Performance Management, Leadership, Team Building, E-commerce, Payments, Business Development, Product Management, Vendor Management, Change Management, Outsourcing, Strategic Planning, Business Strategy, Financial Services, Sales, Business Process, Business Analysis, Process Improvement, CRM, Relationship Management, Strategic Partnerships, Executive Management, Marketing, SaaS, Business Process...
Education
Lake Forest Graduate School of Management
M.B.A., General Management
The Ohio State University
B.A., Communication
Verizon Wireless January 2013 - Present
Robert Half Technology/ NICE Systems October 2011 - January 2013
Skills
Windows XP/Vista/7 Disk..., Install and configure..., Microsoft Office, installing, configuring..., DHCP configuration and..., DFS configuration and..., fixing print devices, NTFS permissions,..., backup and data storage, Install Windows..., configure network..., administer file and..., configure TCP/IP..., Active Directory design..., administer group policy..., upgrading memory,..., IP addressing and..., implement and configure..., installation of windows..., DNS, DHCP, Troubleshooting, Networking, Windows Server, Telecommunications, Active Directory, System Administration, Computer Hardware, Windows
Education
Western Governors University 2013 — 2015
Master of Science (M.S.), Information Technology: Network Management, -
Pcage Career Institute 2011 — 2012
Diploma in Internetwork Engineering, Network Engineering, 3.7
Kwame Nkrumah' University of Science and Technology, Kumasi 2005 — 2009
Bachelor's degree, Crop and Soil Sciences, 3.4
Katie-Dids Floral Arrangements October 2010 - Present
LaGrange Symphony Chorus September 2010 - Present
Verizon Wireless December 2008 - Present
Trinity on the Hill Methodist Church August 2007 - August 2010
Kelly Services May 2008 - September 2008
Education
LaGrange College 2004 — 2008
Bachelor of Music, Vocal Performance
Verizon Wireless December 2012 - Present
University of Pittsburgh August 2011 - August 2012
GE Healthcare August 2006 - August 2011
General Electric Company August 2006 - August 2011
The Kennedy Group Inc November 2004 - July 2006
The Kennedy Group October 2004 - July 2006
Ohio University September 1999 - June 2003
Avionics Engineering Center Ohio University September 1999 - June 2003
Tigo Ghana September 1996 - September 1999
Millicom Ghana Limited September 1996 - September 1999
Skills
RF, Matlab, C++, C, RFID+, Telecommunications, Wireless Networking, Circuit Design, Pspice, RFID, Avionics, Agilent ADS, Windcatcher, Actix, Cadence, TEMS Investigation, Spectrum Analyzer, Network Analyzer, Signal Generators, Oscilloscope, JavaScript, NetBeans, OPNET, LTE, CDMA 1X, EVDO, GSM, UMTS
Education
University of Pittsburgh 2011 — 2015
PhD, Information Science
Ohio University 2001 — 2003
MS, Electrical Engineering
MSEE Ohio University Athens Ohio USA
Kwame Nkrumah' University of Science and Technology, Kumasi
Verizon Wireless 2011 - Present
Verizon Wireless 2012 - 2013
Verizon Wireless 2011 - 2013
Verizon Wireless 2008 - 2011
TGI Fridays 2003 - 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Creative Suite, Adobe Design Programs, Apple, Apple OS, Windows, Windows Mobile, Blackberry, Blackberry Enterprise..., Blackberry OS, Blackberry applications, Android, Training, Employee Training, Training Delivery, Instructor-led Training, Hands-on Training, Analysis, Data Analysis, Analytics, Quality Assurance, Technical Support, Customer Service, Customer Service..., Web Design, Branding & Identity, Logo Design, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Telecommunications, Troubleshooting, Wireless
Education
Strayer University-Ohio 2012 — 2016
Master of Business Administration (M.B.A.), Management Information Systems, General
Pima Community College 2009 — 2009
Certification, CompTia A+ Certification
La Roche College 2002 — 2006
Bachelor of Science (B.S.), Graphic and Communication Design
EMS, LLC May 2015 - Present
Verizon Wireless February 2014 - April 2014
TBZ Marketing October 2013 - February 2014
Guarded Risk August 2013 - October 2013
PuraCap Pharmaceutical, LLC April 2013 - April 2013
Innovations Kitchen and Bath Center September 2012 - January 2013
National Kitchen and Bath Association June 2012 - August 2012
RPRA Marketing Group June 2012 - June 2012
Kutztown Tavern September 2011 - December 2011
Arthur's Tavern June 2009 - August 2011
Skills
Team Leadership, Order Management, Microsoft Office, Online Publishing, Online PR, Social Media Marketing, Adobe Software, Apple Software, Blogging, Amazon Web Services, Hard Worker, Great People Skills, Web Design, Public Relations, Community Outreach, Facebook, Social Media
Education
Kutztown University of Pennsylvania 2007 — 2011
Speech Communications, Public Relations
United States Marine Corps May 2014 - Present
Queens Distance Runners November 2012 - Present
Outback Steakhouse January 2012 - Present
The Planetary Society September 2014 - February 2015
Jarheadheads INC November 2012 - September 2014
Verizon Wireless April 2014 - August 2014
United States Marine Corps April 2011 - June 2014
Guardsmark July 2009 - April 2011
Skills
Military Experience, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Operational Planning, Force Protection, Research, Non-profit Leadership, Event Management, Web Design, Military, Security Clearance, First Aid, Process Scheduler, Emergency Management, Leadership, Customer Service, AED, Management, Time Management, Weapons, Sales, Inventory Management, Public Speaking, Team Building, Critical Thinking, Personnel Supervision, Tactics
Education
City University of New York City College 2012 — 2013
Bachelors of Arts, American History (United States)
Rockland Community College 2013 — 2014
N/A, Electrical Engineering, Sophmore
Laguardia Community College 2009 — 2010
Associate of Science (A.S.), Civil Engineering
United States Military Academy at West Point 2006 — 2009
NONE, Civil Engineering
Verizon Wireless July 2012 - Present
Verizon Wireless May 2009 - October 2011
Alltel June 2008 - May 2009
Merial May 2007 - August 2007
Medline Industries Inc. June 2004 - June 2006
Skills
Product Development, Vertical Marketing, B2B, Solution Selling, Direct Sales, Sales Operations, Management, Budgets, Strategy, Analysis, Leadership, Sales Management, Marketing, Training, Cross-functional Team..., Sales, Account Management, Telecommunications
Education
University of South Carolina - The Moore School of Business 2006 — 2008
MBA
Lake Forest College 2001 — 2004
BA, Economics
Girls Preparatory School 1996 — 2001
Highschool Diploma
Verizon Wireless May 2004 - Present
Verizon Wireless 2002 - 2004
Verizon Wireless 2001 - 2002
AT&T / Comcast Cellular / ATI Communications 1996 - 2001
AT&T / Comcast Cellular / ATI Communications 1992 - 1996
Skills
Solution Selling, Sales, Wireless, Direct Sales, Account Management, Selling, Sales Operations, Customer Retention, Unified Communications, Sales Process, M2M, Salesforce.com, B2B, Telecommunications, Managed Services, Mobile Devices, Enterprise Software, Strategic Partnerships, Cold Calling, Channel Partners, VoIP, Machine-To-Machine...
Education
La Salle University - School of Business Administration 1988 — 1992
B.S. - Business Administration, Dual Major: Finance & Marketing
Dale Carnegie
•WATCHGUARD 24/7 September 2010 - April 2011
Verizon Wireless October 2009 - May 2010
LETERAGO, S.A. April 2008 - May 2009
ROYAL CARIBBEAN September 2007 - February 2008
Education
Laguardia Community College
Associate, Computer Science
Verizon Wireless May 2010 - Present
Verizon Wireless April 2003 - May 2010
SunCom March 2002 - March 2003
AT&T Wireless September 1999 - December 2001
Ameritech Cellular September 1987 - September 1999
Skills
Customer Retention, Telecommunications, Sales Management, Solution Selling, Wireless, Mobile Technology, B2B, Direct Sales, Account Management, Strategy, Sales Operations, Mobile Devices, Salesforce.com, Customer Experience, Vendor Management, Strategic Partnerships, Sales Process, Business Development, Call Centers, Sales, Training, Managed Services, Cold Calling, Selling
Education
University of Illinois Springfield 1982 — 1984
BA, Communication
Lake Land College 1980 — 1982
Associate of Arts (A.A.), Radio and Television
Mattoon High School 1977 — 1979
Verizon Wireless November 2014 - Present
ServiceChannel June 2013 - January 2014
Antenna Software April 2012 - October 2012
B2B Soft August 2011 - November 2011
MarketSource June 1998 - August 2011
Strategic Group 1992 - 1998
Computerized Energy Management Corporation 1994 - 1995
Fountain Technologies Inc. 1991 - 1992
Skills
Business Analysis, Project Management, System Architecture, Management, Crystal Reports, Software Lifecycle..., Agile Methodologies, Product Management, Software Development, Software Project..., Mobile Devices, Requirements Analysis
Education
Kyiv National Taras Shevchenko University 1980 — 1985
MS, Mathematics
Verizon Wireless January 2009 - Present
Alltel Wireless September 2004 - January 2009
Alltel Wireless October 2003 - September 2004
Skills
Sales Management, Team Leadership, Leadership Development, Performance Management, Talent Acquisition, Retail Sales, Cellular Communications, Sales, Retail, Leadership, Management, Coaching, Account Management, Customer Satisfaction, Wireless, Telecommunications, Customer Experience, Mobile Devices
Education
Michigan State University 2015 — 2017
Master of Science (M.S.), Management, Leadership and Strategy
Lake Superior State University 1996 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
Lake Superior State University 1996 — 2002
Associate's degree, Computer Networking
Lake Superior State University 1996 — 2002
Associate of Science (A.S.), Personal Computer Specialist
Morton Police Department May 2015 - Present
Exelon Nuclear Generation October 2010 - June 2015
Sprint March 2009 - October 2010
Moultrie County Sheriffs Office October 2008 - November 2008
Verizon Wireless June 2006 - October 2008
Skills
Customer Service, Inventory Management, Sales, Team Leadership, Training, Team Building, Inventory Control, Leadership, Customer Satisfaction, Microsoft Office, Management, Employee Training, Customer Experience, Risk Assessment, Security, Security Clearance, Protection, Teamwork, Store Management, Physical Security, Retail, Weapons, Interviews, Telecommunications, Law Enforcement, Criminal Justice, Firearms, Public Safety, Police
Education
University of Phoenix 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
Lake Land College 2006 — 2008
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration
Striver's Computer Services of Harlem September 2014 - Present
New York Road Runners October 2014 - November 2014
Omnitech Solutions March 2013 - August 2014
Verizon Wireless May 2013 - October 2013
IBM November 2012 - December 2012
NetCom October 2011 - October 2012
New York Computer Surgeons August 2007 - September 2012
(Renner Brown) Innovative Technology Solutions April 2011 - April 2011
(Robert Half Technology) Pro4ia December 2010 - December 2010
SUNY College at Old Westbury August 2007 - August 2009
Skills
Network Administration, Technical Support, Software Installation, Operating Systems, Hardware, Windows, Help Desk Support, CCNA, Telecommunications, Vlans, Vendor Management, Routers, Servers, Networking, VLAN
Education
Saint Augustine’s University 1999 — 2004
Bachelor of Science, Computer Science
CCNA (Cisco Certified Network Associate) certification
Cisco ID#: CSCO12665742
Northeastern Academy
LaGuardia Community College
Verizon Wireless July 2015 - Present
Verizon Wireless May 2015 - July 2015
Verizon Wireless December 2013 - May 2015
Verizon Wireless July 2014 - August 2014
Wireless Advocates February 2013 - December 2013
Rent-A-Center January 2012 - September 2012
Rally Time Sports, Inc. July 2003 - December 2011
5 Star Auto 1999 - 1999
Skills
Retail Category..., Cellular Communications, Retail Sales Experience, Internet Entrepreneur, Mobile Devices, Account Representation, Collections, Management, Sales Management, Job Coaching, Sales Operations, Customer Satisfaction, Customer Retention, Schedules, Inventory Management, Merchandising, Marketing, Website Development, Social Networking, Store Management, Sports Management, Sporting Goods Industry, Telecommunications, Customer Experience, Sales, Direct Sales, Account Management, Team Building, Wireless, Retail, Leadership
Education
Lake Washington Technical College 1997 — 1999
Associate of Arts and Sciences (AAS), Engineering and Graphic Design
Verizon Wireless September 2015 - Present
Verizon Wireless January 2011 - Present
Viral Status January 2010 - August 2014
La'Paradise Travel Agency March 2003 - December 2010
Skills
Sales, Direct Sales, Product Management, Solution Selling, People Skills, Networking, Customer Service, Salesforce.com, Self-driven, Fast Learner, Business Development, Team Leadership, Leadership Development, Product Development, Marketing Strategy, Social Networking, Media Solutions, Strategic Planning, Fundraising, Small Business, Optimistic, Intellectual, Email Marketing, Self Driven, Product Marketing, Management, Retail, Leadership, Marketing, CRM, Time Management, Research
Education
Strayer University-Pennsylvania 2013 — 2015
Masters of Science, Marketing Management
Kutztown University of Pennsylvania 2007 — 2010
Bachelor of Science, Business Administration
Northampton Community College 2006 — 2007
Specialized Diploma, culinary arts
Northampton Area Community College 2004 — 2007
Associates Degree, General Studies
Verizon Wireless May 2015 - Present
SharpShooter Imaging April 2014 - April 2015
GameStop September 2012 - March 2014
Hat World / Lids.com February 2011 - September 2012
Intrepid Sea, Air & Space Museum Gift Shop September 2007 - August 2010
Dean & Deluca March 2006 - October 2006
Skills
Operations Management, Store Operations, Leadership Development, Organizational..., Store Management, Recruiting, Team Leadership, Cash Management, Training, Hiring Practices, Computer Hardware, Customer Service, Loss Prevention, Visual Merchandising, Staff Development, Goal Oriented, Bank Reconciliation, Retail Sales, Payroll, Leadership, Management, Sales, Hiring, Order Fulfillment
Education
Laguardia Community College 2010 — 2010
Business
Louis D. Brandeis High School 2000 — 2004
High School
LAW OFFICES OF LIONEL E. GIRON October 2014 - Present
TelePacific Communications November 2012 - October 2014
Verizon Wireless February 2002 - July 2009
Skills
Marketing, Legal Writing, Direct Sales, Contract Negotiation, Cold Calling, Customer Service, Solution Selling, Westlaw, Legal Research, Salesforce.com, Microsoft Office, Negotiation, Public Relations, Research, Marketing Strategy, Microsoft Excel, Intellectual Property, Litigation, Customer Retention, Sales Presentations, Mediation, Legal Assistance, Criminal Law, Deal Closure, Administrative Law, Trial Practice
Education
Whittier Law School 2009 — 2012
Doctor of Law (JD)
La Sierra University 2007 — 2008
Master of Business Administration (M.B.A.), Marketing
UC Riverside 2000 — 2005
Bachelor of Business Administration (B.B.A.), Pre-Law Studies
WidePoint Corporation August 2009 - Present
Verizon Wireless July 2000 - July 2009
Skills
•Extensive knowledge..., •Proven analytical,..., •Demonstrated ability..., •Microsoft Word,..., •Verizon Wireless..., •Verizon Wireless..., •Verizon Wireless..., • Microsoft Outlook,..., Process Improvement, Leadership, Auditing, Wireless, Customer Service, Customer Satisfaction, Management, Enterprise Software, Project Planning, Telecommunications, Microsoft Excel, Teradata, Outlook, Data Analysis, Business Analysis, Access, Testing, Invoicing, Accounting, Account Reconciliation, Mobile Devices, Troubleshooting
Education
La Roche College 1990 — 1995
Verizon Wireless January 2007 - Present
Tops Markets May 2000 - December 2007
Tops Markets June 2005 - December 2006
Tops Markets January 2005 - December 2006
Tops Markets January 2002 - June 2005
Tops Markets January 2002 - January 2004
Finast Friendly Markets January 1996 - January 2002
Finast Friendly Markets January 1996 - January 2002
Skills
Management, Merchandising, Sales, Customer Service, Retail, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Satisfaction, Training, Store Management, Sales Management, Forecasting, Recruiting, Team Building, Web Design, Customer Retention, Direct Sales, Hiring, Employee Training, Business Strategy
Education
University of Phoenix 2007 — 2009
Business Management
Lakeland Community College 2000 — 2005
Associate of Applied Business, Information Systems
T-Mobile April 2015 - Present
Verizon Wireless July 2011 - April 2015
Enterprise Holdings Inc. January 2007 - June 2011
R J Yochum Contracting January 1998 - January 2004
Village Shires Landscaping May 2000 - October 2002
Skills
Automotive, Vehicles, Automobile, Cold Calling, Fleet Management, Sales Management, Customer Satisfaction, Account Management, Sales, B2B, Profit, Outside Sales, Sales Process, Sales Presentations, Construction, Construction Management, Customer Retention, Solution Selling, Direct Sales, Negotiation, Marketing, Sales Operations, New Business Development, Inventory Management, Team Building, Customer Service, Income Statement, Talent Acquisition, Salesforce.com, Wireless, Mobile Devices, Lead Generation
Education
Kutztown University of Pennsylvania 2004 — 2006
Bachelor's Degree, Speech Communications, 3.78
Bucks County Community College 2000 — 2003
Associate's degree, Communication, General
Verizon December 2011 - Present
Verizon Wireless July 2005 - December 2011
Verizon Wireless November 2003 - July 2005
EDFUND January 2003 - October 2003
Providian Financial October 1997 - July 2002
Walker and Associates 1988 - 1997
Skills
Call Center, Process Improvement, Vendor Management, Vendor Relationships, Strategic Planning, Outsourcing Management, Team Management, Performance Management, Training, Budget Process, Leadership Development, Sales, Recoveries, Call Centers, Telecommunications, Risk Management, Team Leadership, Customer Satisfaction, Customer Experience, Employee Training, Cross-functional Team..., Customer Retention, Account Management, CRM, Operations Management, Analysis
Education
Lakeland College 1999 — 2003
Bachelor of Arts (B.A.), Business Management and Marketing
Comcast Business May 2013 - Present
Verizon Wireless March 2011 - May 2013
Skills
Sales, Telecommunications, Sales Operations, Solution Selling, Account Management, Sales Process, Direct Sales, Customer Retention, Customer Experience, Cold Calling, Wireless, B2B, Selling, Salesforce.com, Call Centers
Education
Lakeland College 1999 — 2003
Verizon Wireless April 2015 - Present
Simply Networking... April 1984 - Present
Department of Public Health, State of Georgia September 2012 - Present
Ingenico September 2011 - February 2012
Aon Hewitt July 2011 - August 2011
ITAAS December 2010 - July 2011
AT&T March 2009 - July 2010
Federal Occupational Health (FOH) 2008 - 2009
Scientific-Atlanta, A Cisco Company July 1996 - June 2008
BNR January 1990 - December 1995
Skills
Perl, Java, C#, MPEG, C++, C, VSS, Unix Shell Scripting, TCP/IP, ASP.NET, SNMP, CVS, Software Development, Integration, Testing, Unix, Software Engineering, Requirements Analysis, Shell Scripting, Embedded Operating...
Education
University of Tennessee-Knoxville 1981 — 1984
M.S., Computer Engineering
L.D College of Engineering - Ahmedabad 1968 — 1974
Instrumentation, Instrumnetation
Oracle April 2014 - Present
SAP April 2012 - April 2014
Verizon Wireless January 2010 - April 2012
Verizon Wireless December 2002 - January 2010
Skills
Enterprise Software, Sales Process, Direct Sales, B2B, Solution Selling, Cloud Computing, Selling, Account Management, Cold Calling, Sales, SaaS, Business Intelligence, Analytics, Business Alliances, Lead Generation, Professional Services, Integration, Channel Partners, Pre-sales, Sales Operations, Partner Management, Business Process, Mobile Applications, Software Industry, Mobile Devices, Go-to-market Strategy, SAP, CRM, BusinessObjects
Education
Lake Forest Graduate School of Management 2012 — 2016
Master of Business Administration (MBA)
University of Phoenix 2006 — 2009
BS, Business Marketing
Medina High School 1992 — 1996
Verizon and Redbox Digital Entertainment 2014 - 2015
Verizon and Redbox Digital Entertainment 2012 - 2014
Verizon Telecommunications 2011 - 2012
Verizon 2006 - July 2011
Verizon Wireless 1999 - 2006
Ameritech Cellular 1995 - 1999
Skills
Telecommunications, Leadership, Wireless, Strategic Partnerships, Product Management, Vendor Management, Cross-functional Team..., Mobile Devices, Business Development, Go-to-market Strategy, Strategic Planning, Contract Negotiation, Streaming Media, Executive Relationships, Project Management, Revenue Growth..., Pricing, Digital Distribution, Strategy
Education
Northwestern University
Bachelors of Science, Sociology/Science/Mathematics
Lake Forest Graduate School of Management 2006 — 2009
MBA, Business
Verizon Wireless February 2011 - Present
Verizon Wireless May 1993 - February 2011
Skills
Telecommunications, Wireless, Call Center, LTE, Event Planning, Employee Engagement..., Internal Communications, Front Line Customer..., Field Marketing, Employee Engagement, Customer Service, Call Centers, Sales, Marketing, Management, Customer Experience, Program Management, Customer Retention, Retail, Budgets, Training, Leadership, Cellular Communications
Education
Vacaville High School 1985 — 1988
Bellevue Communicty College, General Studies
Lake Washington Technical College
Hospitatlity Management Program
Sears Holdings Corporation August 2012 - Present
Sears Holdings Corporation May 2010 - January 2013
Verizon Wireless July 2007 - March 2010
Verizon Wireless October 2003 - July 2007
Rigby (A division of Harcourt Education) September 2000 - June 2003
Denniston & Denniston, Inc August 1998 - September 2000
Follett Software Company June 1993 - August 1998
Skills
Marketing Communications, Advertising, Merchandising, Copywriting, Marketing, Retail, Direct Marketing, Creative Direction, Account Management, Strategy, Sales
Education
Lake Forest Graduate School of Management 1996 — 1999
MBA, Marketing
Mundelein College 1981 — 1985
Bachelors; Dual, Administration; Marketing and Management
Emisphere Technologies February 2015 - Present
Staples Advantage June 2014 - February 2015
JC Penney January 2010 - June 2014
Verizon Wireless June 2009 - January 2010
Liberty Mutual Insurance January 2009 - June 2009
T-Mobile October 2007 - December 2008
Skills
Team Leadership, Visual Merchandising, Event Management, Time Management, Merchandising, Sales, Coaching, Customer Service, Leadership, Store Management, Customer Satisfaction, Retail Sales, Retail, Marketing
Education
La Roche College 2004 — 2008
Bachelor of Science Degree, Management
Hickory High School
Restore Health June 2014 - June 2015
Pharmacy OneSource - Wolters Kluwer Health, Clinical Solutions October 2011 - June 2014
Verizon Wireless March 2011 - September 2011
Baker Tilly Virchow Krause February 2009 - March 2011
TDS Telecom January 2007 - February 2009
TDS Telecom July 2004 - January 2007
Aerotek 1999 - July 2004
Skills
Employee Relations, Performance Management, Employment Law, FMLA, Talent Acquisition, Recruiting, Talent Management, Human Resources, Training, Succession Planning, Organizational..., Coaching, College Recruiting, Employee Engagement, PeopleSoft, Strategic Planning, Process Improvement, Management, Personnel Management, Workforce Planning
Education
Lakeland College
B.A., Business Management
NoWait, Inc. March 2015 - Present
Starbucks October 2013 - March 2015
Apple Retail August 2012 - June 2013
Apple Retail October 2011 - June 2013
Rectenwald Brothers Construction, Inc. January 2007 - June 2012
Verizon Wireless October 2008 - June 2010
Verizon Wireless September 2008 - October 2009
Carmike Cinemas 2005 - 2008
Skills
Direct Sales, Trade Shows, Trade Show..., Microsoft Office, Apple Software, Windows, Adobe Creative Suite, Management, Email Marketing, Sales, Leadership, Retail, Customer Service, Time Management, OS X, iWork, Mac, iLife, Process Scheduler, Project Planning, Mac OS, iPod, Training, Salesforce.com
Education
La Roche College 2004 — 2009
Marketing & Management, Marketing, Management, & Graphic Design
Intercultural Family Services September 2014 - Present
Camelot Education August 2005 - Present
Verizon Wireless January 2003 - August 2005
Richboro Care Center October 2002 - May 2003
Genesis HealthCare June 2000 - October 2002
Skills
Social Services, Educational Leadership, Teaching, Community Outreach, Psychotherapy, Leadership Development, Staff Development, Psychology, Classroom, Special Education, Student Affairs, Cognitive Therapy, Curriculum Development, Student Counseling, Adult Education, Career Counseling, Program Development
Education
La Salle University 2009 — 2013
Masters, Professional Clinical Counseling and Addictions
Millersville University of Pennsylvania 1995 — 2000
Bachelors, Social Work
Verizon Wireless August 2008 - Present
iTRAK Corporation February 2007 - November 2007
AT&T October 2001 - February 2007
Cingular Wireless 2001 - 2007
BroadBeam (MobileAware) January 2000 - May 2001
ARDIS 1995 - 1996
Education
Lake Forest Graduate School of Management 2002 — 2006
MBA, International Management
Rockford University 1984 — 1989
BS, Human Relations
Verizon April 2014 - Present
Verizon March 2013 - April 2014
Verizon January 2004 - March 2013
Verizon Wireless February 2000 - January 2004
The Rockefeller University March 1993 - January 2000
Skills
Telephony, Telecommunications, T1, DSL, Vendor Management, Call Center, Ethernet, Troubleshooting, ATM networks, LAN-WAN, Fiber Optics, Call Centers, Cabling, Computer Network..., Team Leadership, Leadership, MPLS
Education
Laguardia Community College 1991 — 1994
ongoing
brooklyn technical high school 1984 — 1988
High School Diploma, Industrial and Product Design
Verizon Wireless June 2009 - Present
Gerson Lehrman Group August 2007 - May 2009
Verizon Business January 2003 - June 2007
Verizon Communications 1983 - 2007
Verizon Enterprise Solutions Group January 2002 - November 2004
Verizon Enterprise Solutions Group January 1998 - December 2001
Verizon May 1983 - December 1987
Skills
Budgeting, Business Planning, Business Strategy, Revenue Forecasting, Sales Operations, Merger Integration, Financial Planning and..., Budgets, Business Analysis, Acquisition Integration, Leadership, Telecommunications, Start-ups, Management, Process Improvement, Solution Selling, Cross-functional Team..., Project Planning, SaaS, Business Development, Strategy, Strategic Planning, Pricing, Team Building, Program Management, Vendor Management, Strategic Partnerships, Product Management, Sales Management, Analysis, Project Management, Wireless, Contract Negotiation, Business Process, Customer Satisfaction, Sales
Education
La Salle University - School of Business Administration 1978 — 1980
Verizon Wireless August 2015 - Present
Verizon Wireless October 2006 - August 2015
Nextel Communications 1997 - 2006
Ameritech Cellular 1991 - 1997
Skills
Quotas, M2M, Wireless, Telecommunications, Cold Calling, Account Management, Solution Selling, Direct Sales, B2B, Sales, Customer Retention, Sales Management, Customer Satisfaction, Managed Services, Sales Process, Salesforce.com, Mobile Devices, Sales Operations, Management, Cellular Communications, Team Building
Education
Northern Michigan University 1986 — 1989
BS, Political Science
Lake Superior State University 1984 — 1986
East Lansing High School 1980 — 1984
Pak-it Displays, Inc. October 2006 - Present
Sam's Club April 2005 - October 2006
Verizon Wireless July 2004 - April 2005
Best Buy 2001 - 2004
Circuit City March 1994 - October 2001
Caldor, Inc. April 1991 - March 1994
Pep Boys December 1978 - April 1991
Skills
Income Statement, Profit, Retail, Inventory Management, Merchandising, Selling, Sales Operations, P&L, Management, Account Management, Recruiting, Store Management, Human Resources, Leadership, Coaching, Budgets, Marketing, Inventory Control, Forecasting
Education
Temple University 1976 — 1980
La Salle University 1978 — 1979
Cardinal Dougherty High School 1972 — 1976
Academic- College Prep, Liberal Arts, Criminal Justice
Holy Child 1965 — 1972
Academic, High School Prep
Asset Marketing Services, LLC. December 2014 - Present
Land O Lakes Dairy Foods July 2014 - December 2014
Cargill April 2013 - July 2014
Verizon Wireless November 2007 - December 2011
Verizon Wireless September 2004 - November 2007
Sears Roebuck January 1999 - January 2004
Skills
Software Project..., Technical Writing, Windows 7, Windows Server, Systems Analysis, Operating Systems, Mac OS X, Linux, LAN, WAN, Network Administration, Wireless Networking, Computer Hardware, Computer Security, Computer Repair, Computer Literate, Computer Maintenance, Hardware, Technical Support, Testing, Windows XP, Software Installation, VPN, Access, Cloud Computing, Troubleshooting
Education
Lake Superior College 1999 — 2002
ASSOCIATE OF APPLIED SCIENCE, COMPUTER PROGRAMMING
Lake Superior College 1999 — 2002
ASSOCIATE OF APPLIED SCIENCE, COMPUTER PROGRAMMING
Verizon Wireless December 2006 - Present
Education
Lakeland College
Verizon Wireless April 1999 - Present
Verizon Wireless June 2007 - January 2009
Downtown Athletic Club May 1997 - May 2000
Carriage Park Apartments November 1997 - August 1998
Oakland Rehabilitative Associates May 1996 - August 1996
Skills
Training, Human Resources, College Recruiting, Employee Relations, Employee Benefits, Applicant Tracking..., Recruiting, Management, Team Building, Time Management, Customer Retention, New Hire Orientations, Leadership Development, Marketing, Employee Training, Hiring, Interviews, FMLA, Resume Writing, Talent Acquisition, Customer Service, Program Management, Call Centers, Succession Planning, Benefits Administration, PeopleSoft, Workforce Planning, Conflict Resolution, HRIS, Onboarding, Performance Management, Employee Engagement, Temporary Placement, Deferred Compensation, Fitness Consulting, Employee Wellness, Wellness Coaching, Nutrition Education, Vendor Management Skills, RFP, Multi Tasking, Project Management, Running, Cycling, Weight Training, Weight Management, Weight Loss Coaching, Health Education, Team Leadership, Organizational...
Education
La Roche College 2006 — 2008
M.S., Human Resource Management
Slippery Rock University of Pennsylvania 1998 — 2000
M.S., Exercise Physiology
Slippery Rock University of Pennsylvania 1993 — 1997
B.S., Exercise Science
Verizon Wireless November 2010 - Present
Verizonwireless November 2010 - Present
The Bank of New York Mellon 2001 - 2009
Mellon Financial 1988 - 1999
Skills
Onboarding, Talent Acquisition, Recruiting, Applicant Tracking..., College Recruiting, Internet Recruiting, New Hire Orientations, Human Resources
Education
La Roche College 2001 — 2003
Masters, Human Resources
La Roche College 2001 — 2003
Masters, Human Resources
La Roche College 1981 — 1985
Bachelor, Language and Literature
College 1975 — 1980
Ring Central December 2011 - Present
Xora, Inc. May 2011 - December 2011
Navman Wireless November 2009 - December 2010
Palm June 2008 - January 2009
Sprint Nextel August 2001 - February 2008
Verizon Wireless August 1992 - July 2001
Skills
Cloud Computing, Mobile Devices, Wireless, Solution Selling, Telecommunications, Channel, Direct Sales, Channel Partners, Strategic Partnerships, Sales Management, Leadership, Account Management, Sales Operations, M2M, B2B, Selling, Salesforce.com, Product Management, SaaS, Product Marketing, Sales Presentations, Mobile Applications
Education
Kutztown University of Pennsylvania
BS, History, Sec. Ed
University of Maryland College Park
Clarion Research 2012 - Present
Marketing and Research BackOffice, LLC 2002 - August 2012
Verizon Wireless January 2010 - December 2011
Global Crossing 2000 - 2001
Global Crossing 1999 - 2000
AT&T 1993 - 1994
AT&T 1991 - 1993
Harte-Hanks 1989 - 1991
AT&T 1988 - 1989
Skills
Marketing Research, Segmentation, Market Research
Education
Lafayette College
B.A., Psychology
Northwestern University
M.A, Cognitive Psychology
Rutgers, The State University of New Jersey-New Brunswick
M.Ed., Educational Psychology
Verizon Wireless October 1988 - Present
GTE Mobilnet 1994 - 2000
Skills
Wireless, CDMA, Switches, LTE, Cisco Technologies, Troubleshooting, Telecommunications, Routers, Transmission, Computer Network..., Networking, Mobile Devices, Software Installation, Cellular Communications, T1, EVDO, 4G, Wireless Networking, Ethernet
Education
Tri-C, Metro Campus
Glendale Community College
Lakeland Community College
Verizon Wireless September 2003 - Present
US Cellular September 2002 - September 2003
PrimeCo Personal Communications November 1998 - September 2002
Education
Lake Forest Graduate School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Marketing Specialization, Graduated with Honors
University of North Texas 1996 — 1998
BS, Marketing
Sam Houston State University 1993 — 1995
Verizon Wireless March 2015 - Present
Verizon Wireless March 1996 - Present
Skills
Construction Management, Construction, Green Building, Contract Management, Process Scheduler, Renovation, LEED, Contractors, MS Project, Project Estimation, Contract Negotiation, Project Coordination, Property Management, Project Planning, CPM Scheduling, Value Engineering, Facilities Management, Procurement, Subcontracting
Education
Lakeland Community College 2002 — 2012
Construction Management
Maple Heights Senior High School 1979 — 1981
Graduated
SFJ October 2014 - Present
Vantiv December 2012 - October 2014
Verizon Wireless February 2010 - December 2012
Sprint / Nextel January 2008 - February 2010
Verizon Wireless May 2006 - February 2008
Verizon Wireless November 2003 - May 2006
Skills
Wireless, Telecommunications, VoIP, Wireless Networking, CDMA, Mobile Devices, Unified Communications, LTE, MPLS, Cellular Communications, 4G, Managed Services, Mobile Technology, Network Design, Call Centers, Network Architecture, Switches, Network Engineering, Telephony, ATM networks, T1, Routers, IP, TCP/IP, Cisco Technologies, Solution Selling, Direct Sales, Sales Process, Sales Operations, Strategic Partnerships, Account Management, Management, Customer Retention, Sales, Enterprise Software, M2M, B2B, Networking, Leadership
Education
Lakeland Community College 1998 — 1999
Technical Industry Certifications (CNE, MCSE), Network Engineering, A
Holly Chandler Osburn, LLC June 2014 - Present
Wethersfield Volunteer Ambulance Association March 2009 - Present
OptumInsight April 2012 - May 2014
Saint Francis Hospital and Medical Center March 2007 - April 2012
Berkshire Properties September 2006 - March 2007
State of Connecticut October 2003 - September 2006
Corinthian Colleges Inc November 2002 - September 2003
F.S. Systems Inc January 2002 - November 2002
Verizon Wireless July 2001 - December 2001
Corio, Inc September 1999 - April 2001
Skills
Microsoft Office, Customer Service, HTML, Customer Relations, PeopleSoft, Business Analysis, SQL*Plus, Oracle Application..., HL7, Project Implementation, Software Implementation, Financial Systems, Healthcare Information..., PeopleCode, SQR, Query, TOAD, MS Project, Visio, Software Project..., Team Leadership, Business Communications, Change Management, Supply Chain Operations, Application Development, Process Development, Training Delivery, Development of Training..., MS Office Suite, Systems Analysis, Accounts Payable, ePro, Software Integration, Application Interface..., Training, Crystal Reports, Management, Software Documentation, Disaster Recovery, Integration, Financials, ERP, Information Technology, Access, HIPAA, SharePoint, EHR, Business Intelligence, Business Process..., Data Analysis
Education
Saint Leo University 2003 — 2005
Master of Business Administration (MBA), Business Administration
Lake Forest College 1989 — 1991
Bachelor of Arts (B.A.), Sociology, Physics
University of Illinois at Urbana-Champaign 1986 — 1989
Sociology
Tri-Co Communications, Inc. August 2009 - Present
BearCom 2007 - 2009
BearCom 2007 - 2009
BearCom 2007 - 2009
Verizon Wireless May 1992 - May 2007
Skills
Telecommunications, Microsoft Office, IP, VoIP, GSM, Telephony, 3G, Microwave Systems, RF Troubleshooting, RF Systems, RF Circuits, RF Test, RF Planning
Education
Lake Superior College 1989 — 1992
Technical Diploma, Electrical, Electronic and Communications Engineering Technology/Technician, 3.2
Healthcare Delivery Corp. March 2010 - Present
Verizon Wireless 2006 - 2008
Verizon Wireless 2005 - 2006
Verizon Wireless 2001 - 2005
Verizon Wireless 2000 - 2001
Education
La Salle University 2007 — 2012
In Progress, Accounting
T-Mobile July 2010 - Present
T-Mobile 2010 - Present
PG&E/Tavormina and Associates May 2010 - July 2010
Agilent Technologies June 2008 - April 2009
Verizon Wireless January 2008 - June 2008
T-Mobile June 2006 - September 2006
Sprint Nextel March 2002 - June 2006
Ghana Meteorological Services, Accra November 1994 - November 1995
Education
San Francisco State University 2005 — 2008
MS, Electrical Engineering (Digital/Wireless Communications)
'Kwame Nkrumah' University of Science and Technology, Kumasi 1991 — 1994
BS, Applied Physics
Koforidua Sec Tech 1987 — 1989
'A' Level, Math/Physics/Chemistry
Bishop Herman Secondary School, Kpandu 1982 — 1987
'O' Level
National Express LLC May 2015 - Present
Verizon Wireless February 2001 - Present
Verizon Wireless February 2012 - February 2015
Nextel 1999 - 2000
Skills
Project Management, Process Improvement, Vendor Management, Account Management, Budgets, Leadership, Project Planning, Change Management, Analysis, Telecommunications, Management, Business Analysis, Business Process..., Cross-functional Team..., Program Management, Team Leadership, Strategic Planning, Strategy, Forecasting, CRM, Wireless, Finance, Customer Service, Accounting, Training
Education
Lake Forest Graduate School of Management
MBA, General Business
Northeastern Illinois University
Bachelor of Science (B.S.), Accounting and Business/Management, Honors list
Ericsson RNAM NRO April 2013 - Present
Verizon Wireless October 2010 - March 2013
Advanced Network Resources, Inc. July 2004 - October 2010
Skills
Telecommunications, LTE, Wireless, 4G, IP, GSM, Training, CDMA, Quality Assurance, Network Design, Mobile Devices, UMTS, Cellular Communications, Microwave, 3G
Education
La Salle University 1976 — 1978
Associates, Electronics Technology
Verizon Wireless Performance EngineerAmeritech Cellular1994 - 2000
Education
Lake Forest Graduate School of Management 2006 — 2010
Verizon Wireless December 2012 - Present
dipendIT Inc June 2010 - Present
Professional Access January 2011 - October 2011
Bluefly February 2007 - December 2010
Capgemini July 2006 - February 2007
DIRECTV, Inc January 2006 - June 2006
Citigroup January 2005 - December 2005
InterContinental Hotels Group November 2003 - December 2004
Pioneer Investment Management 2000 - 2003
Phoenix Global Solutions March 1998 - June 2000
Skills
ATG, ATG Commerce, ATG Dynamo, Endeca, JBoss Application Server, JBoss, Weblogic, Java, Java Enterprise Edition, JSP, Servlets, Spring, Web Services, Ant, Websphere, Tomcat, AJAX, JDBC, SOA, JUnit, Hibernate, J2EE, Eclipse, Scrum, JMS, Struts, Oracle, CVS, Subversion, Maven, Apache, XML, Agile Methodologies, J2EE Application..., EJB, SOAP, JIRA, REST, Design Patterns, Unix, XSLT, WebSphere, Spring Framework, WebLogic
Education
Kuvempu Vishwavidyanilaya 1991 — 1995
BE, Computer Science
BDT Engineering College
BE, Computer Science
Verizon Wireless July 2015 - Present
Tucker Technology, Inc. April 2014 - Present
JT Henderson & Assoc December 2010 - Present
REMAX of South Haven January 2008 - December 2010
Nuclear Management Company March 2006 - February 2007
Westease Yacht Service January 2005 - October 2005
Lake Michigan College January 2003 - April 2005
Hickory Sticks Golf Course Construction September 1996 - December 2000
Skills
Hard Money, REO, HUD, Real Estate Financing, Short Sales, First Time Home Buyers, Listings, Buyer Representation, Real Estate Economics, Sellers, Foreclosures, Refinance, Single Family Homes, Vacation Homes, ABR, Real Estate, Real Property, New Home Sales, Relocation, Investors, Waterfront, New Homes, Condos, Income Properties, Investment Properties, SFR, Referrals, Move Up Buyers, Townhomes, Leadership, Management, Sales, Training, Telecommunications, Project Management, Negotiation, Vendor Management, Wireless, Contract Negotiation, Networking
Education
Alcatel Lucent
Certificates of course completion in LTE and UMTS, LTE / UMTS
Lake Michigan College
Assocaites, Assoc in Arts
Los Angeles City College
Certificates in Bookkeeping and Payroll, Accounting
Spring Arbor University
Bachelor's Degree, Managment of business and org development
Aclara Technologies LLC November 2011 - Present
Clearwire March 2010 - November 2011
Verizon Wireless January 2009 - February 2010
Motorola January 1998 - January 2009
PageNet June 1995 - January 1998
United States Marine Corps May 1990 - May 1995
Skills
CDMA, WAN, Network Operations, Wireless, Troubleshooting, Telecommunications, Problem Solving, WiMAX, Planning, Customer Relations, RF, Network Design, Testing, Switches, Operating Systems, Wireless Networking, Integration, Optimization, WiFi, Program Management, Unix, Backhaul, EVDO, 4G, Cables, Cabling, RF systems, Antennas
Education
Lakeland Community College 1995 — 2000
Charles F. Brush High School
Motorola University
Greater Michigan Biomet, Inc. June 2010 - Present
Verizon Wireless June 1990 - February 2001
Skills
Capital Equipment, Medical Devices, Operating Room, Disposables, Surgical Instruments, Orthopedic, Market Development, Surgeons, Medical Sales, Neurosurgery
Education
Lake Superior State University 1983 — 1986
Business
Verizon Wireless April 2014 - Present
Verizon Wireless February 2011 - April 2014
Verizon Wireless January 2010 - February 2011
Verizon Wireless August 2007 - December 2009
Verizon Wireless November 2004 - July 2007
Skills
Management, PeopleSoft, Purchase Orders, Compliance Operations, Operations Management, Supervisory Experience, Auditing, Customer Service, Reporting Tool, Development Of Employees, Employee Learning &..., Telecommunications, Federal Agencies, White Glove, MS Excel Pivot Tables, Cognos, Teradata Data Warehouse, SQL, Multi-tasked, Analysis, Relationship Management, Training, Cross-functional Team...
Education
La Salle University 2013 — 2015
Master of Business Administration (MBA)
Temple University - Fox School of Business and Management 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Bucks County Community College 2004 — 2007
Associate's degree, Business Administration and Management, General
West Chester University of Pennsylvania 2003 — 2004
Verizon Wireless August 2008 - Present
AT&T Mobility October 2001 - February 2007
Cingular 2001 - 2006
Skills
EVDO, CDMA, M2M, Smartphones, LTE, Wireless, Executive Reporting, Solution Selling, Consultative Selling, Sales Support, Mobile, MPLS, Sales Management, Windows Mobile, Account Management, IP, SaaS, Cloud Computing, VoIP, Vendor Relations, Product Development, Negotiation, Customer Relations, Financial Analysis, Small Business, Visio, Strategic Planning, Business Analysis, Business Strategy, Problem Solving, Android, Access, Analysis, Troubleshooting, Excel, Wireless Solutions, Microsoft Office, Mobility Solutions, Mobile Devices, Solutions Marketing, Wireless Broadband, Selling, Direct Sales, Wireless Networking, Sales Operations, Managed Services, Cellular Communications, Sales
Education
Lake Forest Graduate School of Management 2001 — 2006
MBA, International Management
Rockford University 1984 — 1989
BS, Human Relations
William Fremd High School
H.S. Diploma, Business/Commerce, General
Brunswick Corporation December 2012 - Present
Verizon Wireless August 2008 - November 2012
Skills
Sales, Marketing, Sales Management, Marketing Strategy, New Business Development, Account Management, Negotiation, Management, Customer Service, Strategic Planning, Sales Operations, Team Building, Business Development, Leadership, Trade Shows, Customer Retention, Cold Calling
Education
Lake Forest College 2004 — 2009
Politics and Philosophy
Lake Forest College 2004 — 2009
B.A. Politics and B.A. Philosophy, Politics and Philosophy
United Way of Southeastern Pennsylvania February 2012 - Present
United Way of Southeastern Pennsylvania September 2011 - February 2012
Bloomberg July 2009 - February 2011
Verizon Wireless July 2008 - December 2008
LaSalle Univerisity September 2007 - May 2008
Infomed Management Services Pvt. Ltd February 2004 - March 2006
Skills
C, Unix, Visual Basic
Education
La Salle University 2007 — 2009
Master of Business Administration, Management Information Systems
VTU 2001 — 2005
Bachelors in Engineering, Computer Science
PlanIt April 2013 - Present
The QTI Group March 2012 - July 2012
Elite Human Capital November 2011 - February 2012
QPS Employment Group August 2011 - November 2011
Verizon Wireless March 2004 - April 2010
Honeywell April 2002 - December 2003
Medical College of Wisconsin June 1999 - April 2002
Aurora Health Care April 1987 - June 1999
Skills
Access, Outlook, Medical Terminology, Travel Arrangements, PeopleSoft, Administrative..., Microsoft Office, Customer Service, Data Entry, Lotus Notes, Microsoft Excel, Hyperion Performance..., PowerPoint, Microsoft Word, Adobe Acrobat, Data Analysis, Conference Organization, Reporting & Analysis, Ad Hoc Reporting
Education
Medical College of Wisconsin
Lakeland College 1995 — 1999
Bachelor's Degree, Computer Science
Milwaukee Area Technical College 1985 — 1988
Associate's Degree, Administrative Assistant
Northshore School District September 2007 - Present
Verizon Wireless October 1990 - June 2000
Skills
Office Management, Tutoring, Teaching, Administrative..., Microsoft Office, Data Entry, Outlook, Customer Service, Computer Proficiency
Education
Lake Washington Technical College 1982 — 1982
Certificate, Banking and Financial Support Services
Seattle Central Community College 1980 — 1981
Sears Holdings Corporation August 2007 - Present
Sears Holdings Company August 2007 - Present
Verizon Wireless February 2007 - August 2007
Borders Group Incorporated September 1993 - February 2007
Banana Republic, a division of Gap Inc May 2006 - December 2006
Kaufmann's Department Store May 1999 - March 2006
Skills
Strong merchandising..., Ability to build strong..., Drives business results..., Merchandising, Retail, Visual Merchandising, Leadership, Sales, Training, Time Management, Fashion, Customer Service, Marketing, Management, Customer Experience, Store Management, Loss Prevention, Planograms, Inventory Management
Education
La Roche College 1983 — 1988
Bachelor of Arts, English Writing
La Roche College 1983 — 1988
BACHELOR OF ARTS, ENGLISH WRITING
Verizon Wireless 2009 - Present
Gulf Coast Oncology June 2007 - June 2009
Tech Data Corporation January 1993 - February 2006
Skills
Networking, Management, Accounting, Customer Satisfaction, Purchasing, Invoicing, Customer Service, Troubleshooting, Direct Sales, Selling, Sales Operations, Sales, Enterprise Software, Sales Process, Strategic Partnerships, Product Marketing, Solution Selling, Account Management, Channel Partners, Salesforce.com, New Business Development, SaaS
Education
Lake Forest College 1978 — 1982
BA, Psychology
Berkshire School 1974 — 1978
High School Diploma, General
Ashley Furniture Homestores September 2014 - Present
Southeastern California Conference of Seventh Day Adventists June 2012 - Present
Renewal by Andersen May 2013 - November 2014
Beacon Property Management and Realty June 2013 - August 2014
Skyzone Indoor Trampoline Park October 2012 - May 2013
Verizon Wireless November 2011 - May 2012
Sprint February 2011 - November 2011
T-Mobile February 2010 - February 2011
Vector Marketing May 2003 - February 2010
Skills
Competitive Analysis, Customer Service, Direct Sales, Marketing, Marketing Strategy, Microsoft Office, Microsoft Word, PowerPoint, Sales, Sales Management, Team Building, Training
Education
La Sierra University 2003 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services
La Sierra Academy (HS) 1999 — 2003
High school diploma, General Studies
Verizon Wireless June 2007 - February 2011
Skills
Microsoft Office, Windows 7
Education
La Roche College 2011 — 2013
Slippery Rock University of Pennsylvania 2004 — 2007
N.O.R.T.H. Inc March 2013 - Present
Verizon Wireless September 2012 - March 2013
Education
La Salle University 2007 — 2012
Bachelor's degree, Nutrition Sciences
Slippery Rock University May 2013 - Present
Slippery Rock University May 2013 - Present
L&R Estate Maintenance May 2011 - Present
Verizon Wireless May 2014 - December 2014
Gabriel Brothers Department Store January 2012 - May 2012
Education
Slippery Rock University of Pennsylvania 2012 — 2014
Bachelor's degree, Business Administration and Management, General
La Roche College 2011 — 2012
Slippery Rock University
Bachelors of Science, Business Administration; Business Management
Verizon Wireless November 2014 - Present
United States Marine Corps January 2004 - January 2008
Skills
Customer Service, Sales, Microsoft Office, Retail, Customer Satisfaction, Leadership, Team Leadership, Sales Management, Training, Marketing, Time Management, Account Management, Team Management, Telecommunications, Inventory Management, Strategic Planning, Coaching, Merchandising, Direct Sales, Sales Operations, Customer Retention, Customer Experience, Sales Process, Cold Calling
Education
La Roche College 2013 — 2014
Bachelor of Science (B.S.), Leadership and Administrative Development
Pittsburgh Technical Institute 2009 — 2011
Associate of Science (AS), Business, Management