Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Verizon Wireless Salaries. You can even request information on how much does Verizon Wireless pay if you want to. Learn about salaries, pros and cons of working for Verizon Wireless directly from the past employees.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless
Skills
Telecommunications, Sales, Wireless, Account Management, Mobile Devices, Solution Selling, Customer Satisfaction, Customer Service
Education
Arkansas State University 1995 — 1999
AT&T May 2013 - Present
AT&T March 2008 - May 2013
Verizon Wireless October 2005 - March 2008
AT&T April 2002 - October 2005
Skills
Wireless, Telecommunications, Solution Selling, Direct Sales, VoIP, Mobile Devices, Managed Services, Cellular Communications, LTE, Customer Experience, Wireless Broadband, Sales Process, Broadband, Ethernet, Unified Communications, Telephony, M2M, T1, Mobile Technology, Customer Retention, IP, Long Distance, Sales, SIP, DSL, Mobile Communications, Optical Fiber, Quotas, Internet Services, Carriers, Telecommunications..., Telecommunication..., Cold Calling
Education
Arkansas State University
Sylvan Hills High School
MedEvolve November 2014 - Present
Verizon Wireless August 2014 - October 2014
Education
Arkansas Tech University 2014 — 2016
Verizon Wireless July 2014 - Present
Rock-Tenn Company January 2008 - May 2014
T-Mobile September 2000 - November 2007
ACS September 1997 - June 2000
Oncor Communications 1989 - 1997
Skills
Manufacturing, SAP, Training, Leadership, Project Coordination, Account Management, Wireless, Construction, Customer Service, Call Center, Supervising, Project Management, Telecommunications, Cellular Communications, Budgets, Call Centers, Coaching, Contract Negotiation, Cross-functional Team..., Engineering, Microsoft Office, New Business Development, Process Improvement, Process Scheduler, Project Planning, Team Building, Quality Assurance, Program Management, Troubleshooting, Operations Management
Education
University of Phoenix
Bachelor of Science in Business, Concentration in Project Management
Arlington Career Institute
Legal Assistant/Paralegal
Verizon Wireless June 2014 - Present
Verizon Wireless November 2010 - June 2014
Verizon Wireless June 2007 - November 2010
Alltel Wireless June 2007 - January 2009
Skills
Wireless, Customer Retention, Call Centers, Customer Experience, Telecommunications, Sales Process, Customer Satisfaction, Sales Operations, Account Management, B2B, Direct Sales, Solution Selling, Sales, Cross-functional Team...
Education
Arkansas State University 2000 — 2004
Bachelor of Science (B.S.), Agricultural Business and Management
Verizon Wireless SchedulerArkansas Specialty OrthopaedicsOctober 2011 - September 2012
Coldwell Banker Advantage Realty June 2007 - December 2010
Vehicle Title Service December 2009 - June 2010
Skills
Telecommunications, Customer Service, Management, Sales, Microsoft Office, Wireless, Team Leadership, Project Management, Leadership, Account Management, Customer Experience, Strategic Planning, Marketing, Call Centers, Direct Sales, Sales Management
Education
Arkansas State University 2006 — 2007
Bachelor of Science (BSc), Business, Management, Marketing, and Related Support Services
Arkansas State University 1993 — 1995
Associate of Arts (A.A.), Medicine
Verizon Wireless April 2014 - Present
Verizon Wireless February 2012 - April 2014
Verizon Wireless February 2009 - February 2012
Skills
Bilingual-Spanish, Project Planning, Telecommunications, Technology..., Wireless Solutions, Corporate Recruiting, Talent Acquisition, Talent Scouting, Account Management, Customer Experience, Customer Satisfaction, Customer Service, Direct Sales, Leadership, Management, Microsoft Office, PMP, Public Speaking, Recruiting, Sales, Strategic Planning, Team Building, Training, Wireless
Education
Armstrong Atlantic State University 2004 — 2008
Bachelor of Arts, Economics & Finance
Windstream Communications March 2015 - Present
Cox Communications August 2014 - February 2015
Windstream Communications April 2013 - July 2014
Verizon Wireless September 2009 - April 2013
Alltel Wireless September 1997 - August 2009
Skills
Telecommunications, Data Center, CRM, Long Distance, New Business Development, M2M, Co-location, VoIP, Wireless, Networking, Hosted Services, Disaster Recovery, Dedicated Internet, Internet Services, MPLS VPN, Leadership, Cold Calling, Customer Retention, Sales Operations, Sales Management, Solution Selling, Account Management, Sales
Education
Arkansas Tech University 1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General
Virgin America April 2014 - Present
Verizon Wireless 2012 - 2014
Skills
Customer Service, Sales, Microsoft Office, Outlook, Salesforce.com, Account Management, Wireless, Customer Experience, Mobile Devices, PowerPoint, Flight Safety, First Responder, Adventure Travel
Education
Armstrong Atlantic State University 2008 — 2012
Bachelor of Arts (BA)
Verizon Wireless March 2014 - Present
Verizon Wireless June 2012 - March 2014
Alltel April 2011 - May 2012
Design Group November 2009 - March 2012
Heritage Auctions May 2007 - March 2008
Rainbow Educational Concepts May 2005 - March 2007
Skills
Illustrator, InDesign, Logo Design, Mac, Graphic Design, Adobe Creative Suite, Web Design, Art Direction, Graphics, Creative Direction, Photoshop, Layout, Advertising, User Experience, Usability, Interaction Design, Image Manipulation, HTML, Typography, Corporate Identity, Digital Marketing, Digital Photography, Mobile Design, Image Editing, Brochures, Adobe Acrobat, Pre-press, Dreamweaver, Flash, User Interface Design, Catalogs, Direct Mail, User Experience Design, Vector Illustration, Posters, Banners, Art, Publishing, Scene7, Management, Marketing, Marketing Strategy, Print Production
Education
Arkansas State University 1999 — 2005
BFA, Graphic Design
Verizon Wireless September 2003 - Present
Alltel Wireless April 1992 - September 2003
Skills
Wireless, Direct Sales, B2B, Telecommunications, Sales Management, Account Management, Customer Retention, Solution Selling, Consultative Selling, Selling, Team Building, Negotiation, M2M, Sales Process, Leadership, Product Management, Strategic Partnerships, Sales Operations, Salesforce.com, Cold Calling, Product Marketing, Team Leadership, Business Development, Mobile Devices, Mobile Technology, Sales, Customer Experience, Quotas, Cellular Communications, Managed Services, Unified Communications, 4G, Management, VoIP, Customer Satisfaction, Call Centers, Wireless Broadband, Co-location, Mobile Communications, CDMA
Education
Armstrong Atlantic State University
Bachelor's Degree, Criminal Justice
Websense April 2014 - Present
Geometry Global September 2013 - January 2014
South University June 2012 - June 2013
Verizon Wireless 2006 - 2011
Skills
Sales, Sales Management, B2B Sales, Outside Sales, Business Planning, Staff Development, Recruiting, Forecasting, Operations Management, Account Management, Small Business, People-oriented, People Skills, Leadership, B2B, New Business Development, Team Leadership, Interviews, Retail, Customer Satisfaction, Customer Retention, Solution Selling, Marketing Strategy, Sales Presentations, Sales Process, Salesforce.com, CRM, Direct Sales
Education
Arkansas Tech University
Bachelor's degree, Economics, 3.26
Arkansas Tech University
Bachelor of Arts (B.A.), Psychology, 3.67
Bank of America February 2015 - Present
Verizon Wireless December 2013 - January 2015
Verizon Wireless July 2010 - December 2013
Verizon Wireless December 2009 - July 2010
Office Max May 2006 - December 2009
Skills
Mobile Technology, Microsoft Office, Quick leaner, Able to multi task in..., Apple OS, Android, Customer Service, B2B, Telecommunications, Time Management, Sales Process, Sales Management
Education
Art Institute of Atlanta 2004 — 2008
Bachelor of Arts (BA), Graphic Design, 3.5
AutoZone April 2013 - Present
Verizon Wireless November 2009 - April 2013
Medical Necessities September 2008 - November 2009
Jimco Lamp Company July 2007 - September 2008
Skills
Sales, Sales Process, Direct Sales, Sales Operations, Customer Satisfaction, Cold Calling, Account Management, Selling, Customer Service, Sales Presentations, Leadership, B2B, Team Building, Customer Retention, Customer Experience, Retail, Solution Selling, New Business Development, Training, Team Leadership, Telecommunications, Mobile Devices, Coaching, Retail Sales, Wireless, Video Production, Video Editing, Training & Development, Employee Training, Sales Leadership...
Education
Arkansas State University 2001 — 2006
Bachelor of Arts (B.A.), History
Jonesboro High School 1998 — 2001
Netflix December 2014 - Present
eBay Inc January 2013 - December 2014
UPS October 2012 - January 2013
CLEARLINK March 2012 - October 2012
Verizon Wireless March 2001 - March 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Management, Team Leadership, Leadership, Customer Satisfaction, Time Management, Team Building, Training
Education
Arkansas State University 1994 — 1996
Associate's degree, Business Administration and Management, General
Verizon Wireless March 2011 - Present
Skills
Direct Sales, Cold Calling, Sales Operations, Account Management, Sales, Solution Selling, Customer Retention, Sales Process, Sales Management, B2B, Telecommunications, Wireless, Salesforce.com, Selling, Customer Satisfaction, Sales Presentations, Call Centers, Customer Experience, Customer Service, New Business Development
Education
Henderson State University 2008 — 2010
Master of Science (M.S.), Sport and Fitness Administration/Management
Arkansas Tech University 2004 — 2008
BA, Journalism, English
Suddenlink Communications April 2015 - Present
BrightStar Care Memphis November 2014 - April 2015
Suddenlink Communications March 2014 - September 2014
Russell Cellular February 2010 - March 2014
Verizon Wireless January 2005 - February 2010
Alltel March 2003 - January 2005
Skills
Sales, Sales Management, Customer Retention, Training, Telecommunications, Forecasting, Performance Management, Customer Service, Management, Budgets, Business Development, Human Resources, Retail, Wireless, Sales Operations, Direct Sales
Education
Arkansas State University 1996 — 2002
Bachelor of Science, Journalism/Public Relations
Verizon Wireless October 2013 - July 2014
Assurant Solutions June 2013 - August 2013
Coding Strategies 2012 - 2013
Incsub (WPMU.org) 2012 - 2012
Elsevier 2011 - 2012
Aaron's, Inc May 2010 - June 2011
EBSCO Media 2010 - 2010
AT&T January 2009 - March 2009
IBM March 2007 - January 2009
UnumProvident January 2005 - March 2007
Skills
Web Development, Graphic Design, Leadership, SEO, Website Development, Blogging, Public Speaking, Digital Marketing, Management, Logo Design, Multimedia, Strategy, Marketing, Digital Media, Content Strategy, Training, Email Marketing, Web Application Design, E-Learning, Social Networking, Social Media Marketing, Publishing, Sales, Online Marketing, Game Development, Software Engineering, Computer Animation, WordPress, Social Media, Advertising, Intellectual Capital..., Software Procurement, E-business Consulting, Flash, PowerPoint, 3D Animation, Dreamweaver, Networking, CSS, HTML, User Interface Design, Corp-to-Corp Business..., E-Learning Development, Independent Contracting, Multimedia Development, Newsletters, Graphics, Creative Writing, Editing, Internet Business...
Education
Kennesaw State University 2010 — 2010
Technical Certificate, Advanced Web Development
Art Institute of Atlanta 1999 — 2003
Bachelor of Fine Arts (BFA), Media Arts
Hixson High School 1995 — 1998
High School Diploma, General Education
Verizon Wireless December 2012 - Present
Verizon December 2012 - July 2014
AT&T Mobility August 2011 - September 2012
Skills
Quotas, Wireless, Telecommunications, Cellular Communications, Customer Experience, Solution Selling, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Leadership, Management, Microsoft Office, PowerPoint, Team Leadership
Education
Arkansas State University 2003 — 2009
Bachelor's degree, Radio and Television Broadcasting Technology/Technician
First Horizon National Corporation June 2010 - March 2013
Verizon Wireless April 2008 - June 2010
Regions Financial Corporation February 1998 - February 2008
Regions Financial Corporation March 1993 - January 1998
Regions Financial Corporation July 1989 - February 1993
Regions Financial Corporation March 1986 - June 1989
Skills
Banking, SDLC, Enterprise Software, Visio, Finance, Portfolio Management, Process Improvement, Vendor Management, Risk Management, Business Analysis, Financial Analysis, Management
Education
Arkansas State University
Bachelor of Science (BS), Business Data Processing
Acxiom January 2010 - Present
Verizon Wireless March 2008 - July 2009
Comfort Inn September 2007 - March 2008
Personal Assistant Service January 2000 - January 2006
Skills
Employee Training, Technical Documentation, Active Directory, Technical Support, UNIX User Provisioning, VPN Administration, Mainframe Provisioning, Microsoft office 2013, Computer Hardware, Network Security, DNS, CDMA, Microsoft Exchange, CASD Ticketing System
Education
ITT Technical Intitute 2006 — 2008
Associates, CNS
Arkansas State University-Beebe 2004 — 2006
Studied Psychology
Hewlett-Packard February 2014 - Present
Verizon Wireless June 2012 - February 2014
Verizon Wireless November 2010 - June 2012
PepsiCo - Frito Lay May 2008 - July 2008
Skills
Troubleshooting, ASP.NET, Test Cases, Systems Analysis, .NET, Business Analysis, Visual C#, Technical Support, System Testing, Networking, SQL, Mobile Devices, Leadership, Remedy Ticketing System, Hardware, Call Centers, Customer Service, Hardwork, Proactive self-starter, CDMA, Work in A Fast Paced..., Customer Experience, Escalation, Teamwork, Integrity, Written Communication, Billing Systems, Mobile Broadband, Communication, Problem Solving, Adaptability, Flexibility, Coachable, Smartphones, CompTIA A Certification, Microsoft Office, Training, Team Building
Education
Arkansas State University 2005 — 2009
Bachelor of Science (BS), Computer Information Technology
Bearden High School 2002 — 2005
Ricoh Americas Corporation June 2010 - Present
ADT Security Services October 2009 - June 2010
Verizon Wireless March 2009 - October 2009
Alltel October 2006 - March 2009
Skills
Cold Calling, Account Management, Direct Sales, Direct Mail, Advertising, Offset Printing, Graphics, Sales Operations, Sales, Publishing, Printers, Digital Photography, Pre-sales, Sales Process, Salesforce.com, Solution Selling, B2B, Manufacturing
Education
Arkansas State University 1998 — 2000
Bachelor of Science in Education, Physical Education
Black River Technical College 1995 — 1997
Verizon Wireless June 2014 - Present
Verizon Wireless April 2012 - March 2014
Verizon Wireless June 2009 - March 2012
Alltel Wireless November 2008 - June 2009
Kalamazoo Kings August 2007 - September 2008
Skills
Account Management, Customer Retention, Customer Satisfaction, Customer Service, Sales Process, Sales, Direct Sales, Telecommunications, Team Leadership, Solution Selling
Education
Armstrong Atlantic State University 2002 — 2005
Bachelor of Arts (BA), Economics
Feather River Community College District 2000 — 2002
Associate of Arts (AA), General Studies
Pernod Ricard September 2015 - Present
Greenwood Public School District August 2012 - September 2015
Verizon Wireless February 2009 - February 2012
ALLTEL Communications March 2003 - February 2012
Alltel Wireless March 2006 - February 2009
ALLTEL Communications Products Distribution March 2003 - March 2006
Alltel Communications August 1998 - September 2002
Skills
Troubleshooting, Telecommunications, Access, Management, Process Improvement, Business Analysis, Security, JD Edwards, Vendor Management, Customer Satisfaction, Cellular Communications, Analysis, Inventory Management, Call Center, Windows & Mac operating..., Microsoft Technologies, Network Architecture, Warehouse Management, Technical Support, Remote Troubleshooting, Windows Remote Desktop
Education
Arkansas Tech University 2012 — 2013
Bachelor's Degree, Information Technology
University of Arkansas - Fort Smith 1995 — 1998
Associate of Arts and Sciences (AAS), General Studies
Russellville High School·Graduate 1989 — 1992
Windstream Communications January 2010 - Present
Verizon Wireless January 2009 - Present
Alltel Communications, Inc. 2005 - Present
Alltel Wireless June 2003 - July 2005
Alltel Wireless June 2001 - June 2003
Alltel Wireless October 1998 - May 2001
Skills
Call Center, Telecommunications, Wireless
Education
Western Governors University 2004 — 2005
Arkansas State University 1993 — 1995
Associates, Liberal Arts
McLane Advanced Technologies August 2015 - Present
SES International November 2014 - July 2015
Nisga'a Data Systems, LLC August 2013 - November 2014
Crye Leike Realtors June 2010 - August 2011
Exit Realty of the Valley 2011 - 2011
Verizon Wireless March 2010 - June 2010
Crye-Leike Realtors December 2009 - June 2010
H&R Block December 2009 - March 2010
Exit Realty of the Valley October 2008 - December 2009
EXIT Realty Research Park March 2007 - October 2008
Skills
Outlook, Windows XP Pro, Windows 7, Mac OS, OS X, Microsoft Office, Microsoft Word, Microsoft Excel, iCal, Cisco Routers, Cisco Wireless, Real Estate, Real Estate Transactions, Landlord/Tenant Matters, Cable Modems, Cable Television, Android, IP PBX, VoIP, Multi-line Phone, Fax, Copying, Scanners, Filing, Data Entry, Xbox 360, iTunes, Network Administration, Audio Visual Support, Audio Editing, Software Installation, Customer Service, Software Documentation, Administration, Networking, Microsoft Office 2007, Laptops, Remote Desktop, Databases, System Administration, Help Desk Support, Windows XP
Education
Athens State University
Bachelor of Arts (B.A.)
Art Institute of Atlanta
Associate of Arts (A.A.)
FedEx May 2015 - Present
Penske Truck Leasing May 2014 - December 2014
Acxiom April 2012 - June 2013
Arkansas Blue Cross Blue Shield September 2011 - April 2012
Verizon Wireless October 2008 - November 2009
Alltel May 2006 - October 2008
Skills
Ability to quickly..., Written & Verbal..., High Organizational..., Multi Tasking, Critical Thinking, Analytical Skills, Sales, Customer Service, Management, Bilingual-English/Vietna..., Microsoft Office, Microsoft Excel, Microsoft Word, Databases, Data Analysis, Datastage, UltraEdit, SQL, Customer Satisfaction, Leadership, Training, Troubleshooting, Strategic Planning
Education
University of Arkansas at Little Rock 2010 — 2013
Master of Business Administration (MBA), Business Administration and Management, 3.73
Arkansas State University 2002 — 2006
Criminology, Criminal Justice and Corrections
State of Arkansas June 2013 - Present
Verizon Wireless March 2009 - November 2011
Chenal Country Club March 2000 - July 2008
Pleasant Valley Country Club September 1997 - March 2000
Skills
Event Management, Microsoft Excel, Customer Service, Customer Satisfaction, Sales, Inventory Management, Team Building, Marketing, Microsoft Office, Customer Retention, Catering, Account Management, Food & Beverage, Team Leadership, Sales Management, Outlook, Event Planning, Hospitality Management, Coaching, Operations Management, Telecommunications, Inventory Control, Pricing, Restaurants, B2B, Profit, Hiring, Merchandising, Call Centers, Retail, Direct Sales, Contract Negotiation, Negotiation, New Business Development, Public Relations, Social Networking, Strategic Planning, Social Media Marketing, Management, Public Speaking, Nonprofits, Fundraising, Community Outreach
Education
UALR 1988 — 1998
Bachelor of Business Administration (BBA), Marketing
Arkansas State University 1985 — 1986
Bachelor of Business Administration (BBA), Marketing
Urban League Of The Upstate May 2008 - Present
Travis Reeder January 2008 - Present
Cyntell Productions March 2004 - Present
Sprint - JetWireless January 2007 - January 2008
WOLT 103.3 Radio Station March 2005 - August 2006
Verizon Wireless January 2004 - January 2005
Lockheed Martin January 1999 - January 2004
Kids Footlocker January 1998 - January 1999
Anderson Youth Association January 1997 - January 1998
Skills
Management, Customer Service, Strategic Planning, Sales, Program Management, Coaching, Time Management, Public Speaking, Marketing Strategy, Training, Leadership, Team Building, Social Networking, Microsoft Office, Social Media, Public Relations, Marketing
Education
Art Institute of Atlanta 1992 — 1994
Associate of Arts (A.A.), Entertainment Management, 3.5
Verizon Wireless June 2012 - Present
Verizon Wireless January 2009 - June 2012
Alltel Corporation August 2000 - January 2009
ALLTEL Communications 2002 - 2009
Alltel Wireless 1995 - 2009
Alltel Corporation April 1999 - August 2000
Alltel Corporation June 1989 - April 1999
Skills
CSAM, CHAMP, CITAM, Process Improvement, Project Management, Troubleshooting, Vendor Management, SDLC, Leadership, Networking, Integration, Management, Cisco Technologies, Disaster Recovery, Visio, Requirements Analysis, PMP, Telecommunications, Security, Business Analysis, Human Resources, Access, Customer Service, SQL, Team Building, Software Documentation, Training, Information Technology, IT Service Management, Enterprise Software, Technical Support, Routers, Network Administration, IT Management, Data Center, Help Desk Support, Call Centers, Network Design, VoIP, System Deployment, Wireless Networking, Servers, LAN-WAN, ITIL, IT Operations, Project Planning, Strategy, IT Asset Management, Network Engineering, BMC Remedy
Education
University of Arkansas at Little Rock 1992 — 1996
Business Administration, Business
Arkansas Tech University 1981 — 1986
Transworld Automotive Solutions June 2014 - Present
Verizon Wireless December 2012 - December 2013
Verizon Wireless December 2011 - December 2012
Verizon Wireless August 2009 - November 2012
Verizon Wireless October 2006 - August 2009
Left Bank Coffee House July 2005 - October 2006
Shude Union Middle School August 2003 - June 2005
Paintball Atlanta May 2001 - December 2003
Powertel Communications August 1998 - May 2001
Skills
Training, Call Centers, Quality Assurance, Data Analysis, Auditing, Change Management, Process Improvement, Team Leadership, Management, Project Management, Leadership, Customer Experience, Customer Retention, Wireless, Team Management, Cellular Communications, Research, Client Relations Skills, Sales Operations, Customer Service, Sales, Telecommunications, Enterprise Software, Coaching, Customer Satisfaction, Troubleshooting, Program Management, Vendor Management, CRM, Analysis, Networking, Audits, Compliance/ Risk..., Create..., Educator, Project and Team..., Reporting, Self Directed, Self Motivated, Cross-functional..., Conflict Resolutions, Strategic Thinking, Conflict Resolution
Education
Art Institute of Atlanta 2004 — 2006
Associate of Arts (AA), Music Entertainment Management
Quintiles July 2014 - Present
Quintiles April 2012 - Present
Alpha Team K9 Search and Rescue 2012 - Present
CoLours TV November 2010 - Present
Comcast Community Television March 2008 - Present
Quintiles November 2009 - April 2012
Deviant Fight Sports March 2008 - October 2010
Verizon Wireless June 2005 - July 2009
Verizon Wireless November 2002 - June 2005
Cingular Wireless December 2000 - October 2002
Skills
Certified Wilderness..., Certified Open Water..., Proficient Communicator, Business Development, Sales, Leadership, Account Management, Sales Operations, Cold Calling, Management, Marketing, Program Management, Human Resources, Customer Service, Customer Satisfaction, Budgets, Team Leadership, Sales Management
Education
Art Institute of Atlanta 2003 — 2005
Multimedia production and web design
The University of Georgia 1995 — 1998
B.A., Anthropology
Citrix Systems March 2010 - Present
Verizon Wireless April 2007 - March 2010
United Healthcare April 2006 - May 2007
Skills
Data Warehousing, Crystal Reports, SDLC, Business Objects, Business Intelligence, Tableau, Microsoft Technologies, Oracle SQL, Data Analysis, ETL, Datastage, Informatica, Unix Shell Scripting, Salesforce.com, Data Modeling, SQL, Business Analysis, Databases, Enterprise Software, PL/SQL, Requirements Analysis, Software Project..., Systems Analysis, Unix
Education
Arkansas Tech University 2004 — 2005
Masters, Information Technology
Madras University 1999 — 2003
Bachelors, Information Technology
Verizon Wireless January 2009 - Present
Alltel January 2000 - January 2009
Alltel Communications September 1998 - January 2000
Alltel Communications January 1997 - September 1998
Alltel Communications July 1995 - January 1997
Alltel Communications August 1994 - July 1995
Freight Sales Furniture August 1991 - August 1994
Skills
Telecommunications, Documentation, Wireless, Vendor Relations, Cross-functional Team..., Requirements Analysis, Troubleshooting, Process Improvement, Account Management, Problem Solving, IT Management, Quality Assurance, Software Documentation, Software Development, Business Analysis, Analysis, Project Management, Integration, Leadership, Vendor Management, Testing, PMP, SDLC, Business Intelligence, Management, Program Management, Software Project...
Education
Arkansas Tech University 1987 — 1991
BSBA, Management and Marketing
HubLogix September 2014 - Present
Atlanta Ruby User Group - Emerald City September 2013 - Present
Reboot Consulting August 2011 - Present
CareerBuilder January 2014 - September 2014
Quality Connection USA March 2010 - August 2011
Narcissus Smile, Inc October 2008 - April 2010
Verizon Wireless October 2007 - August 2009
Skills
Web Development, Ruby, Ruby on Rails, CSS, JavaScript, HTML, Domain Modeling, RESTful WebServices, Bootstrapping, MongoDB, PostgreSQL, WordPress, Computer Hardware, Trade Shows, Music Production, Music Industry, Sound Mixing, Studio Recording, Pro Tools, Logic Pro, Marketing Strategy, Computer Repair, AngularJS, REST, JSON, MVC, Web Applications, Test Driven Development, SQLite, APIs, Github, Drupal, Adobe Creative Suite, Microsoft Office, Solid computer skills, Business Planning, Business Strategy, Building New Business, New Business Set-up, New Business Development, Business Process..., Start-up Consulting, Import Logistics, Music Business..., CMS
Education
Art Institute of Atlanta 2007 — 2008
Diploma, Web Design and Development
Art Institute of Atlanta 2006 — 2008
Associate of Arts and Sciences (AAS), Audio Engineering
Verizon Wireless July 2015 - Present
Verizon Wireless March 2015 - July 2015
Verizon Wireless August 2014 - March 2015
Subway September 2011 - August 2014
Arkansas Tech University College of Business August 2012 - May 2014
Arkansas Tech University Human Resources September 2010 - May 2012
McDonald's Corporation May 2011 - August 2011
McDonald's Corporation May 2009 - July 2010
Skills
Time Management, Customer Service, Word, Excel, PowerPoint, Outlook, Inventory Management, Teamwork, Scheduling, Process Scheduler, Leadership, Microsoft Word, Teaching, Microsoft Excel, Facebook, Event Planning, Budgets, Training, Microsoft Office, Access, Public Speaking, Social Media, Management, Editing, Public Relations, Fundraising, Event Management, Social Networking, Research, Nonprofits, Higher Education, Social Media Marketing, Team Leadership, Student Affairs, Marketing, Student Development, Community Outreach, Resume Writing, Photoshop, Career Counseling, Adobe Creative Suite
Education
Arkansas Tech University 2010 — 2014
BSBA, Management and Marketing; Economics and Finance
Verizon Wireless August 1993 - Present
Skills
Telecommunications, Wireless, Direct Sales, IP, 4G, Account Management, M2M, GSM, CDMA, LTE, MPLS, VoIP, Solution Selling, TCP/IP, Mobile Devices, Sales Management, Troubleshooting, Unified Communications, Sales Operations, Cellular Communications, Mobile Communications, Product Management, Leadership, Cisco Technologies, Sales Process, Cloud Computing, Wireless Routers, Customer Service, Sales, Cross-functional Team..., Wireless Networking
Education
Arkansas State University 1984 — 1988
Verizon Wireless December 2012 - Present
Verizon Wireless August 2011 - December 2012
Verizon Wireless March 2009 - September 2011
Verizon Wireless November 2008 - March 2009
Alltel November 2007 - November 2008
Alltel April 2007 - November 2007
Alltel April 2004 - April 2007
Alltel May 2002 - April 2004
Syntell, LLC June 2001 - May 2002
Skills
LTE, Wireless, Telecommunications, CDMA, EVDO, 4G, Cellular Communications, RF, RF Engineering, MapInfo, Integration, Program Management, Project Management, Telecommunications..., Project Planning, Cross-functional Team..., Switches, Management, Forecasting, Analysis, PMP, Network Design, RAN
Education
University of Arkansas at Little Rock 2004 — 2007
Masters, Business Administration
Arkansas State University 1997 — 2002
BS, Computer Science and Mathematics
Verizon Wireless August 2014 - Present
Verizon Wireless January 2012 - Present
Verizon Wireless March 2009 - February 2012
Alltel Wireless January 2006 - March 2009
Alltel Wireless February 2005 - January 2006
Alltel Wireless October 2002 - February 2005
Alltel Wireless March 2001 - October 2002
Alltel Wireless July 2000 - March 2001
Alltel Wireless March 2000 - July 2000
Alltel Wireless May 1997 - March 2000
Skills
Wireless
Education
The Johns Hopkins University 1994 — 1996
Masters, Electrical Engineering
University of Maryland College Park 1985 — 1989
Bachelor of Science, Electrical Engineering
Arkansas Tech University 1978 — 1981
Bachelor of Science, Business Administration
NEA Baptist June 2011 - Present
Verizon Wireless August 2010 - June 2011
Zales Diamond Store November 2007 - July 2010
Skills
Brand Development, Campaign Planning, Campaign Execution, Advertising, Event Planning, Marketing Strategy, Social Media, Copywriting, Sales, Customer Service, Campaigns, Branding & Identity, Email Marketing, Marketing, Social Media Marketing, Public Relations, Leadership, Social Networking, Strategic Planning, Team Building, Marketing Communications, Public Speaking, Microsoft Office, Account Management, Management, Cold Calling
Education
Arkansas State University 2010 — 2011
Masters, Business Administration
Arkansas State University 2005 — 2010
Bachelor of Science, Marketing Management
The Falls of Autry Mill July 2013 - Present
Atlanta Tennis Coach, LLC [www.atlantatenniscoach.com] August 2011 - Present
Silvia Tennis Academy January 2013 - July 2013
Midtown Athletic Clubs June 2012 - January 2013
Carl E. Sanders Family YMCA at Buckhead January 2012 - July 2012
Verizon Wireless June 2001 - August 2011
Skills
Team Leadership, Program Management, Telecommunications, Microsoft Office, Customer Service, Tennis, Entrepreneurship, Leadership, Coaching, Team Building, Social Networking, Sales, Marketing, Public Speaking, Management, Event Management, Leadership Development, Analysis, Strategic Planning, Start-ups, Fundraising, Social Media Marketing, Account Management, Business Development, Event Planning, New Business Development, Budgets, Project Planning, Project Management, Social Media, Customer Satisfaction, Sports, Public Relations, Teamwork, Data Analysis, Marketing Strategy, Recruiting, CRM, Direct Sales, Product Management, Product Marketing, Networking, Communication
Education
Art Institute of Atlanta 2000 — 2002
Associate Degree, Multimedia/Web Design
Morehouse College 1985 — 1989
Mathematics
Benjamin E. Mays High School
Oglethorpe University
Tech-Train Certificate, Network and System Administration/Administrator
United States Marine Corps Officer Candidate School
Verizon Wireless October 2011 - Present
Staples April 2011 - October 2011
Staples December 2010 - March 2011
First State Bank January 2010 - September 2010
Skills
Sales, Customer Service, Cold Calling, Retail, Team Building, Team Leadership, Management, Outlook, Microsoft Excel, PowerPoint
Education
Arkansas Tech University 2005 — 2010
BA, Professional Studies
Arkansas Tech University 2005 — 2010
Bachelor's Degree, Professional Studies; Industrial and Organizational Psychology; Industrial Psychology
Warren High School 2002 — 2005
Windstream January 2015 - Present
Windstream September 2011 - January 2015
Windstream Communications June 2009 - September 2011
Verizon Wireless January 2009 - May 2009
Alltel Wireless April 2007 - December 2008
Alltel Wireless May 2003 - April 2007
Skills
Account Management, Customer Satisfaction, Project Management, Mobile Devices, Retail, Sales, Marketing, Broadband, CPE, Reports, Presentations, Telecommunications, Leadership, Wireless, Strategy, Vendor Management
Education
Arkansas State University 2002 — 2003
M.A., Communication
Henderson State University 1998 — 2001
B.A., Communication
Verizon Wireless October 2012 - Present
Verizon Wireless September 2011 - October 2012
Verizon Wireless February 2011 - September 2011
Education
Arkansas State University 2003 — 2007
Bachelor of Science (B.S.), Finance, General
Heifer International August 2013 - Present
Heifer International June 2012 - August 2013
Heifer Foundation June 2011 - June 2012
IABC/Arkansas January 2011 - December 2011
Verizon Wireless May 2008 - June 2011
IABC/Arkansas April 2007 - December 2009
Arkansas Children's Hospital July 2006 - May 2008
UALR Public Radio - KUAR/KLRE-FM September 2003 - July 2006
Lamar Advertising July 2002 - July 2003
MTV Networks May 1999 - February 2002
Skills
Web Analytics, Public Relations, Interactive Marketing, Web Development, Social Media, Email Marketing, Search Engine..., Writing, Editing, Graphic Design, SEO, Advertising, Integrated Marketing, Leadership, Digital Strategy, Marketing, Newsletters, New Media, Internal Communications, Strategy, Web Design, SEM, Content Strategy, Digital Media, Fundraising, CMS
Education
University of Arkansas at Little Rock 2009 — 2013
Master of Arts, Applied Communication Studies
Arkansas State University 1993 — 1995
Bachelor of Science, Major: Radio/Television with Emphasis in Management/Sales; Minor: Marketing
University of Central Arkansas 1990 — 1993
Verizon Wireless September 2014 - Present
Verizon Wireless August 2009 - September 2014
Verizon Wireless October 2006 - August 2009
Alltel Wireless January 2006 - October 2006
Alltel February 2005 - January 2006
Hastings October 2003 - December 2005
Skills
Telecommunications, Wireless, Customer Satisfaction, Sales Management, Customer Experience, Sales Process, Customer Service, Cellular Communications, Customer Retention, Solution Selling, Direct Sales, Sales, Retail, Team Building, Inventory Management, Coaching, Training, Management, Leadership
Education
Arkansas State University 1997 — 2002
Jacksonville Senior High 1995 — 1997
High School Diploma
Michael Kors November 2014 - Present
Verizon Wireless October 2013 - May 2014
Skills
Customer Service, Interpersonal Skills, Graphic Design, Photography, Adobe Creative Suite, Microsoft Office, Retail Sales
Education
Art Institute of Atlanta 2010 — 2013
Bachelor of Arts (BA), Graphic Design
Art Institute of Atlanta
Graphic Design
Verizon Wireless April 2013 - Present
Starbucks 2010 - 2012
Skills
Customer Service, Microsoft Office, Bilingual Spanish, Organization, Culture, Culinary Skills, Translation, Sales, Cashiering, Inventory Control, Retail Sales, Inventory Management, Merchandising, Retail, Loss Prevention, Data Entry, Visual Merchandising, Problem Solving, Time Management, Customer Satisfaction, Employee Training
Education
Arkansas Tech University 2007 — 2011
Bachelor of Arts (B.A.), Spanish Language and Literature
Universidad Internacional 2009 — 2010
Intensive Spanish, Spanish Language and Literature
FamilyLife July 2014 - Present
Euronet Worldwide July 2013 - July 2014
Allied Wireless Communications Corporation June 2012 - July 2013
Windstream Communications September 2010 - June 2012
Verizon Wireless April 2007 - September 2010
Sonic Drive-In January 2001 - December 2006
Skills
Accounting, Financial Accounting, Staff Supervision, Microsoft Office, JD Edwards, NetSuite, Peachtree, Financial Reporting, Financial Analysis, Invoicing, Payroll
Education
University of Arkansas at Little Rock 2007 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Arkansas Tech University 2003 — 2006
Bachelor's degree, Accounting
Verizon Wireless April 2013 - Present
Verizon Wireless June 2009 - November 2012
Fastenal June 2008 - May 2009
Fastenal June 2007 - June 2008
Skills
Sales Process, Telecommunications, Customer Experience, Customer Service, Wireless, New Business Development, Marketing Communications, Solution Selling, Team Leadership, Advertising, Customer Satisfaction, Marketing Management, Outside Sales, Team Building, Management, Account Management, Cold Calling, CRM, Sales Presentations, Building Relationships, Direct Sales, Competitive Analysis, Merchandising, Sales Operations, Microsoft Office, Product Marketing, Retail, Strategic Planning, Mobile Technology, Social Media Marketing, Negotiation, Selling, Strategic Partnerships, Customer Retention, B2B, Microsoft Excel, Market Planning, Email Marketing, Forecasting, Sales Management, Key Account Management, Social Media, Leadership, Sales, Contract Negotiation, Direct Marketing, Time Management, Business Development, Inventory Management
Education
Arkansas Tech University 2004 — 2007
Bachelors of Science Business Administration, Management/Marketing
National Park Community College 2003 — 2004
Verizon Wireless November 2014 - Present
Verizon Wireless November 2012 - November 2014
Skills
Telecommunications, Customer Service, Management, Sales, Microsoft Office, Project Management, Team Leadership, Wireless, Leadership, Account Management
Education
Arkansas State University
Business Administration and Management, General
Heifer International September 2013 - Present
Greater Boston PFLAG May 2015 - September 2015
Verizon Wireless September 2012 - June 2013
AmeriCorps National Civilian Community Corps (NCCC) October 2011 - July 2012
Skills
Public Speaking, Research, Fundraising, Nonprofits, Microsoft Office, Policy Analysis, Volunteer Management, Community Outreach, Program Development, Editing
Education
Brandeis University 2014 — 2016
Master's Degree, Public Policy
Arkansas Tech University 2009 — 2011
Bachelor's Degree, Sociology, 3.57
University of Arkansas Community College-Morrilton 2007 — 2009
Associate's Degree, General Education, 3.72
Verizon Wireless April 2013 - Present
Verizon Wireless January 2009 - April 2013
Alltel Communications January 2008 - January 2009
Alltel Wireless February 1998 - January 2009
ALLTEL February 1998 - January 2009
Alltel Communications 1999 - 2008
Alltel Information Services 1998 - 2002
Skills
IT Resource Management, Telecommunications..., Business Analysis and..., Telecommunications, Resource Management, Vendor Management, Project Management, Problem Solving, Business Requirements, Change Management, Customer Experience, IT Operations, IT Solutions, Training, ITIL, Program Management, Visio, Software Documentation, Business Analysis, Wireless, Analysis, SDLC, Troubleshooting, Requirements Analysis, Management, Disaster Recovery, Integration, Quality Assurance, Project Planning, Security, Networking, Process Improvement, Testing, Account Management, System Deployment, PMP, Switches, IT Strategy, Data Center, IT Service Management, Databases, Cross-functional Team..., Business Intelligence, Software Project..., Business Process, Requirements Gathering, Enterprise Architecture
Education
University of Arkansas 1996 — 1998
BA, Economics
Arkansas State University 1993 — 1996
Associate of Arts, Liberal Arts
Arkansas Foundation for Medical Care August 2014 - Present
Arkansas Foundation for Medical Care January 2012 - February 2015
Evolvent Technologies December 2010 - December 2011
United States Air Force 2010 - 2011
Home Bancshares Inc July 2010 - September 2010
Verizon Wireless November 2008 - May 2010
Ingen Software October 2007 - February 2008
United States Forces Police Squadron April 2003 - April 2006
Skills
Servers, Troubleshooting, Technical Support, Software Documentation, Networking, Hardware, Software Installation, Training, Wireless, Enterprise Software, Printers, Outlook, MCSA Server 2012, MCSA Windows 7, MCITP Enterprise..., MCTS Windows 7, MCP, CompTIA A+ Certification, Multifunction Devices, Server Administration, Desktop Administration, Computer Security, Computer Hardware, Windows 7, Operating Systems, Documentation, Network Administration, Windows Server, Help Desk Support, Network Security, System Administration, Active Directory, Microsoft Exchange, Windows, Security, TCP/IP, Wireless Networking, VMware, Software, Visio, Information Technology, Switches, Microsoft SQL Server, VPN, Integration, Windows XP, DNS
Education
Arkansas State University-Beebe 2006 — 2008
Associate of Applied Science, Computer Systems and Networking Technology
Community College of the Air Force 2003 — 2006
Associate, Science Human Resources Management
Verizon Wireless July 2014 - Present
Verizon Wireless December 2012 - Present
Starbucks October 2011 - December 2012
Bath & Body Works March 2010 - October 2011
Skills
Sales, Retail, Customer Satisfaction, Retail Sales, Customer Retention, Sales Operations, Direct Sales, Cold Calling, Merchandising, Customer Service, Sales Management, Store Management, Account Management, Customer Experience, Inventory Management, Telecommunications, Sales Process, Microsoft Office, Solution Selling, Training, Management, Leadership, Team Building, Team Leadership, Social Networking
Education
Arkansas Tech University 2005 — 2007
Bachelor of Arts (BA), Speech Communication
National Park Community College 2001 — 2004
Associate of Arts and Sciences (AAS), Associate of Liberal Studies, Geology/Earth Science, General
Cracker Barrel February 2012 - Present
Verizon Wireless June 2014 - August 2014
McDonald's Corporation September 2007 - February 2012
Skills
Time Management, Teamwork, PowerPoint, Microsoft Excel, Customer Service, Stata, Leadership, Microsoft Office
Education
Arkansas Tech University 2015 — 2019
Bachelor of Science (B.S.), Business/Managerial Economics
Arkansas Tech University 2009 — 2014
Bachelor of Science (B.S.), Economics and Finance
Verizon Wireless November 2014 - Present
Verizon Wireless November 2011 - November 2014
Verizon Wireless June 2010 - November 2011
Verizon Wireless October 2008 - June 2010
Skills
Management, Sales, Telecommunications, Sales Operations, Account Management, Sales Management, Project Management, Leadership, Wireless, Team Leadership, Training Course..., Headcount Management, Headcount Reporting, Staffing Analysis, Attrition Reduction, Time & Attendance, Attendance Management, Retail Operations, Lean Six Sigma, Salesforce.com..., Territory Management, Territory Analysis, Point of Sale Systems, Merchandising, Visual Merchandising, Policy Analysis, Process Improvement, B2B Marketing, B2B Operations, Training
Education
Strayer University
Bachelor's Degree, Business Administration
Strayer University
Associate of Arts (AA), Business Adminsitration
Armstrong State University
Mass Communication/Media Studies
Verizon Wireless March 2015 - Present
Verizon Wireless January 2014 - February 2015
Verizon Wireless October 2014 - December 2014
Verizon Wireless October 2009 - January 2014
Verizon Wireless June 2009 - September 2009
Alltel Wireless July 2007 - May 2009
Alltel Wireless May 2007 - July 2007
Skills
public speaking, Sales Management, Microsoft OfficeTeam..., Microsoft Office, Microsoft Excel, Microsoft Exchange, Grass root Marketing, Media Trained, Cross-Channel Support, Inventory Management, Forecasting/Budgeting, Team Building, Employee /Leadership..., Customer Service, Team Leadership, Citrix, Customer-Base Management, Event Planning, Telecommunications, Wireless, Direct Sales, Leadership, Public Speaking, Selling, Training, Sales, Retail, Process Improvement, Customer Satisfaction, M2M, Management, Analysis, Quotas, Customer Experience, Sales Operations, Customer Retention, Forecasting, Product Marketing, Retail Sales, Mobile Devices, Sales Process, Vendor Management, Wireless Broadband, Mobile Technology, Sales Presentations, Networking, Solution Selling
Education
Arkansas State University 1999 — 2003
Bachelor of Science, Finance; Corporate Finance
Mount Saint Mary Academy Little Rock, ArkansasHigh School 1994 — 1999
Diploma, High School/Secondary Diplomas and Certificates
Delta Air Lines April 2015 - Present
A Creative View April 1994 - Present
Procurri June 2014 - April 2015
Lee County Cooperative Clinic November 2013 - May 2014
Apple 2008 - October 2013
Apple October 2008 - May 2013
Comcast Interactive Media June 2006 - September 2008
Cypress Communications June 2005 - December 2005
Verizon Wireless June 1996 - March 2004
WWWZ Z-93 Radio 1984 - 1990
Skills
Videography, Social Networking, Music, Photography, Television, Social Media, Public Speaking, Event Management, Social Media Marketing, Entrepreneurship, Public Relations, Advertising, CCNA, Cisco Routers, Cisco Networking, Computer Network..., Cisco VoIP, Help Desk Support, Technical Support, Apple, Multimedia, Facebook, Cisco Technologies, Cisco IOS, Customer Experience, Website Development, Video Production, Web Development, MCSE 2003, EIGRP, SMTP, POP3, Microsoft SQL Server, Databases, Access Lists, IP, VLAN, Routing Protocols like..., Frame Relay, Active Directory, Windows Server, A+ Trained, Networking, Microsoft Office Xp, Windows 7, Windows Vista, Windows XP Pro, Adobe Creative Suite, Customer Service, Hardware
Education
Gwinnett Technical College 1999 — 2004
Associate of Science (AS), System, Networking, and LAN/WAN Management/Manager, 3.19
Art Institute of Atlanta 1990 — 1991
AS, Music Business- Video Production - Photograhy
Middleton High School
Verizon Wireless January 2013 - Present
Sprint January 2004 - December 2008
Skills
Marketing Communications, Telecommunications, Internal Communications, Social Media Marketing, Social Media, Corporate Communications, Marketing, Public Relations, Marketing Strategy, Mobile Devices, Digital Marketing, Strategic Communications, Account Management, Customer Experience, Product Marketing, Email Marketing, Customer Retention, Project Management
Education
University of Central Arkansas 2010 — 2012
Bachelor of Business Administration (BBA), Marketing
Arkansas State University-Beebe 2009 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
NASCO June 2013 - Present
The Coca-Cola Company November 2012 - February 2013
Panasonic Automotive Systems May 2012 - November 2012
Verizon Wireless August 2011 - April 2012
Yokogawa 2010 - 2011
McKesson 2009 - 2010
Rinnai America 2008 - 2009
Federal Reserve Bank of Atlanta May 2008 - November 2008
Turner Broadcasting 2005 - 2008
Alan C. Barber & Associates LLP 2004 - 2005
Skills
RFP, Engineering, RFQ, Contract Management, Contract Negotiation, Process Improvement, Project Management, Strategic Planning, Procurement, Budgets, Negotiation, Project Planning, Purchasing, Team Building, Program Management, Analysis, Leadership, CRM, Training, Risk Management, Human Resources, Strategy, Gap Analysis, Procedure Development, Process Flow..., ROI Optimization, ROI Strategies, ROI Management, ROI Justification, Financial Analysis, SWOT analysis, Government Contract..., Policy, Sales, Government, Telecommunications, Change Management, Cross-functional Team..., SaaS, Customer Satisfaction, Time Management, Operations Management, Marketing, Performance Management, Software Documentation, Customer Service, Management, Mergers & Acquisitions, Vendor Management, Business Process...
Education
Project Success, Inc. 2009 — 2009
Art Institute of Atlanta 1989 — 1991
Associates
Georgia State University 1986 — 1989
Riverdale Senior High School
Verizon Wireless December 2014 - Present
PCi Corporation August 2012 - October 2012
Benchmark Brands October 2011 - March 2012
breensmith February 2011 - June 2011
The Art Institute of Atlanta April 2010 - June 2011
Skills
Copywriting, Social Media, SEO, Adobe Creative Suite, Blogging, Social Media Marketing, Marketing, Graphic Design, Mac OS, E-commerce, Creative Strategy, Microsoft Office, SEO copywriting, Content Writing, InDesign, PC, Photography, Web Design, Integrated Marketing, Brochures, Illustrator, Wordpress, Presentation Preparation, Google Analytics, HTML 5, CSS3, Layout, WordPress, Editing, CSS
Education
Rowan-Cabarrus Community College 2013 — 2015
Associate of Science (AS), Computer Programming, Specific Applications
Art Institute of Atlanta 2007 — 2011
Bachelor of Arts, Advertising
Art Institute of Atlanta 2007 — 2011
Bachelor of Arts, Advertising
Alorica January 2015 - Present
Alorica December 2013 - December 2014
Verizon Wireless April 1995 - February 2012
Duke Enterprises 1991 - 1995
Skills
Vendor Management, Customer Service, Telecommunications, Wireless, Call Center, Customer Relations, Strategic Planning, Customer Retention, Customer Satisfaction, Call Centers, Customer Experience, Training, Workforce Management, Team Leadership, Start-ups, Account Management, CRM, Team Building, Process Improvement, Leadership, Program Management
Education
Arkansas State University 1989 — 1994
Bachelor of Science, Communications
Unifirst Corporation February 2011 - Present
Verizon Wireless February 2005 - February 2011
Alltel Wireless February 2005 - June 2009
Skills
Customer Satisfaction, Marketing, Leadership, Time Management, Networking, Organization, Relationship Marketing, Customer Retention, Sales Process, Sales Management, Cold Calling, Sales Operations, Sales, Sales Presentations, Account Management, Wireless, B2B, Solution Selling, Salesforce.com, Strategic Planning, Selling
Education
Arkansas State University 1998 — 2004
Bachelors, Physical Education/Science
Holcomb High School 1995 — 1998
Freelance T.V. writer March 2011 - Present
Table Talk Show February 2011 - Present
Freelance July 1998 - Present
Verizon Wireless 2004 - 2006
Media City Ballet 2003 - 2004
Red Door Productions July 2000 - January 2002
In-Motion dance co. May 1991 - April 1994
Skills
Teaching juggling
Education
Arkansas State University 1994 — 1995
M.A., Theater (playwrighting)
Shippensburg University of Pennsylvania 1989 — 1993
B.A., English
Verizon Wireless March 2007 - Present
BKD, LLP January 2007 - March 2007
Sonic Drive-In January 2001 - December 2006
Education
Arkansas Tech University 2003 — 2006
Bachelor, Accounting
Surge Staffing June 2015 - Present
United Rentals August 2011 - February 2014
RSC Equipment Rental August 2011 - October 2012
Verizon Wireless November 2009 - July 2011
AT&T 2000 - 2003
Skills
Cold Calling, Sales Operations, Account Management, Sales, Selling, Microsoft Excel, Contract Negotiation, Direct Sales, Sales Management, Customer Service, New Business Development, Salesforce.com, Outside Sales, Microsoft Office, Business Development, Sales Process, Telecommunications, Customer Retention, Customer Satisfaction, B2B, Inventory Management, Sales Presentations
Education
Arkansas State University 1999 — 2000
MSCC 1998 — 2000
AA
West Memphis Christian
Shoothouse USA, Inc. December 2009 - Present
Shoothouse USA, Inc. December 2009 - Present
Hard Target Security Systems 2014 - 2014
JC Thornton & Co, LLC November 2006 - December 2012
Verizon Wireless January 2009 - December 2009
Alltel Wireless August 1980 - January 2009
Skills
Training, Firearms, Personal Protection, Coaching, Telecommunications, Management, Operations Management, Leadership, Instructor-led Training, Program Management, Customer Service, Supervisory Skills, Human Resources, Team Building, Wireless, Call Centers, Call Center, Enforcement, Team Leadership, Process Improvement, Strategic Planning, Networking, Selling, Military, Fundraising, Real Estate, Staff Development, Contract Negotiation, Customer Experience, Customer Satisfaction, Customer Retention, Employee Training, Law Enforcement, Leadership Development, Marketing, Sales, Sales Management, Sales Operations, Small Business, Start-ups
Education
Hard Target Security Resources 2014 — 2014
M-CAT Instructor Certification
Combat Focus Shooting Instructor 2009 — 2011
Instructor
Arkansas Tech University 1976 — 1980
Bachelor of Science
NRA Instructor Training - Basic Pistol, Personal Protection In The Home, Home Firearm Safety
NRA Range Safey Officer
Molex June 2014 - Present
Textron Aviation/Beechcraft 2011 - 2014
Verizon Wireless 2010 - 2011
Acxiom 2009 - 2010
TSP - Trilogy Personnel 2007 - 2009
IKON Office Solutions 2006 - 2007
AT&T 2000 - 2006
Skills
Recruiting, Sourcing, Technical Recruiting, Human Resources, Leadership, Sales, Temporary Placement, Management, Applicant Tracking..., CRM, Talent Acquisition, Internet Recruiting, College Recruiting, Personnel Management, Interviews, Sales Operations, Onboarding, HR Consulting, Employee Relations, Talent Management, Telecommunications, New Hire Orientations, Performance Management, Training, Workforce Planning, Strategic Planning, Screening Resumes, Deferred Compensation, Employee Benefits, Project Management, Process Improvement, Sales Engineering, Manufacturing, Team Building, Employee Training, Hiring, Long-term Customer..., Succession Planning, Executive Search, Technical Sales..., Customer Satisfaction, HR Policies, Staffing Services, Contract Recruitment, HRIS, Account Management, Time Management, Vendor Management, Customer Retention, Presentations
Education
Arkansas Tech University
Bachelor of Science
University of Phoenix
MBA (No degree)
Bankers Assurance, LLC January 2011 - Present
Verizon Wireless April 2007 - January 2011
Alltel Communications Inc. December 2005 - June 2009
Skills
Wireless, Telecommunications, Call Center, Cellular Communications, Customer Experience, CDMA, Mobile Devices, Vendor Management, Troubleshooting, Customer Retention, Business Analysis, Process Improvement, Customer Satisfaction
Education
Arkansas State University 1997 — 2003
Bachelor of Science (BS), Sports Management emphasis in Business
Verizon Wireless January 2015 - Present
Verizon Wireless January 2013 - January 2015
Verizon Wireless March 2010 - December 2012
Computer Automation Systems March 2003 - June 2003
Game Max August 1999 - October 2000
Skills
Sales, Wireless, Mobile Communications, Operating Systems, Testing, Customer Experience, Telecommunications, Selling, Team Leadership, Mobile Devices, Management, Microsoft SQL Server, SQL Server Management..., Cassandra, MongoDB, MySQL
Education
Bellevue University 2013 — 2014
Bachelor's Degree, Computer Information Systems
Arkansas State University 2001 — 2007
AS, AA, BS, Computer Science, Management
Verizon Wireless March 2010 - Present
Verizon Wireless June 2000 - May 2010
Alltel Wireless June 1998 - June 2000
Alltel Wireless March 1998 - June 1998
Alltel Wireless July 1997 - March 1998
Alltel Wireless November 1996 - July 1997
Alltel Wireless August 1993 - November 1996
Alltel Wireless March 1991 - June 1992
Education
Arkansas State University 2003 — 2004
Computer Information Systems
Texas State Technical College 1974 — 1975
Certificate, Computer Programming and Operations
Clearwire Director of Sales - Mid AtlanticEntertainment PublicationSeptember 2003 - September 2006
Verizon Wireless September 1991 - October 2002
Education
Armstrong State University 1990 — 1991
Verizon Wireless January 2009 - Present
Alltel Communications June 2007 - January 2009
Alltel Communications June 2004 - June 2007
Education
Arkansas State University 2000 — 2004
Petit Jean Meats June 2010 - Present
UAMS - Reynolds Institute on Aging August 2009 - June 2010
Verizon Wireless January 2009 - July 2009
Alltel March 2007 - January 2009
Arkansas Children's Hospital 2002 - 2007
Skills
Social Media, Logo Design, Marketing, Graphics, Photography, Graphic Design, Press Releases, Online Marketing, New Business Development, Public Relations, Customer Service, Marketing Strategy, Social Networking, Media Relations, Illustration, Public Speaking, Online Advertising, Social Media Marketing, Advertising
Education
Arkansas Tech University 1996 — 2001
Bachelor of Science, Graphic Design
Verizon Wireless January 2010 - Present
alltel October 2002 - February 2010
Education
Arkansas State University 2000 — 2001
computer science
ADP September 2011 - Present
Team Beachbody Coach October 2013 - Present
SIP Wine Shop November 2013 - February 2014
ADP October 2009 - October 2011
Apex Systems October 2008 - October 2009
Apex Systems May 2008 - October 2008
Sleepy's February 2007 - May 2008
Verizon Wireless 2005 - 2007
University of Connecticut 2003 - 2005
Skills
Interviews, Account Management, Microsoft Office, Time Management, Team Leadership, Training, Marketing, CRM, Sales, Process Improvement, Personal Chef Services, Management, Leadership, Recruiting, Vendor Management, Temporary Placement, Team Building, Human Resources, Cooking, Microsoft Excel, Event Planning
Education
Art Institute of Atlanta 2010 — 2012
Associate's degree, Culinary Arts/Chef Training
The University of Connecticut 1996 — 2003
BFA
St. Joseph High School 1992 — 1996
ABC Financial Services September 2013 - Present
Dillards November 2012 - August 2013
Dillards January 2012 - October 2012
Verizon Wireless August 2008 - October 2011
Skills
Product Marketing, Telecommunications, Wireless, Troubleshooting, Product Management, Customer Satisfaction, CTFL, Customer Experience, Vendor Management, Project Management, Call Center, Cross-functional Team..., SQL
Education
University of Arkansas at Little Rock 2006 — 2011
BBA, Management Information Systems
Arkansas State University 1997 — 2000
AA, Computer Information Systems
Verizon Wireless (formerly Alltel Wireless) October 2006 - Present
Verizon Wireless 2012 - 2014
Verizon Wireless 2010 - 2014
Alltel 2006 - 2009
Alltel Wireless November 1999 - October 2006
Alltel Wireless June 1998 - October 1999
Education
Villanova University 2009 — 2010
Master Certificate, Business Analysis
Art Institute of Atlanta 1981 — 1983
AA, Fashion Merchandising
Verizon Wireless March 2009 - November 2009
Verizon Wireless August 2004 - March 2009
Education
Harding University 2005 — 2008
Master of Business Administration
Arkansas Tech University 2000 — 2004
Bachelor of Business Administration, Economics/Finance & Management/Marketing
University of Central Arkan April 2012 - Present
Allied Wireless Communications Corporation January 2010 - January 2011
Verizon Wireless July 1997 - January 2010
Alltel 1997 - 2009
Dillards July 1989 - June 1997
Education
Arkansas State University
AA, Liberal Arts
University of Arkansas at Little Rock
BBA, Management w/HR Empasis
Windstream Communications May 2013 - November 2014
Verizon Wireless 2007 - 2013
Alltel Information Services 2003 - 2007
United States Department of Defense - US ARMY July 1999 - April 2003
Skills
Security, TCP/IP, Troubleshooting, Hardware, Telecommunications, Location Based Services, Analysis, Microsoft Office, Wireless, Vendor Management
Education
Webster University 2007 — 2008
Master of Arts, Information Technology Management
Park University 1996 — 1998
Bachelor of Science, Business Management
Arkansas State University 1994 — 1996
Associate of Arts, Social Science
Verizon Wireless September 2003 - Present
Southwestern Bell/Cingular Wireless May 1997 - June 2003
Skills
M2M, Wireless, Solution Selling, Cellular Communications, Direct Sales, Telecommunications, Quotas, Customer Retention, Mobile Devices, 4G, Unified Communications, VoIP, Sales Process, CDMA, Managed Services, Cold Calling, Wireless Broadband, Sales Operations, MPLS, Mobile Technology, B2B, Channel Partners, Call Centers, Customer Experience, T1, Telephony, Sales Presentations, SIP, Strategic Partnerships, LTE, Ethernet, Broadband, EVDO, Wireless Networking
Education
Arkansas State University 1986 — 1988
Bachelor of Science, Real Estate & Insurance
Verizon Wireless January 2009 - Present
Alltel November 1997 - January 2009
Skills
Firewalls, Network Security, Linux, Routing, System Administration, Solaris, Cisco Technologies, Security, Apache, Switches, TCP/IP, Proxy, Network Engineering, Perl, Network Design, PHP, MySQL, DNS, Unix, Disaster Recovery, Network Architecture, Wireless, Routers, Cisco IOS, VPN, Juniper, Unix Administration, Problem Solving
Education
Arkansas State University 1990 — 1993
Computer Science
Verizon Wireless February 2013 - December 2014
Verizon Wireless September 2010 - January 2013
Club Z! In-Home Tutoring August 2009 - May 2011
Verizon Wireless August 2005 - April 2008
Skills
Sales, Customer Service, Sales Operations, Direct Sales, Customer Retention, Sales Management, Customer Satisfaction, Cold Calling, Sales Process, Retail Sales, Retail, Account Management, Management, Leadership, Solution Selling, Team Building, Merchandising, Operations Management, Inventory Management, Cash Management, Team Leadership, Wireless
Education
Armstrong Atlantic State University 2007 — 2010
Bachelor of Science (B.S.), Biology
Middle Tennessee State University
Business Administration and Management, General
Verizon Wireless March 2015 - Present
Verizon Wireless May 2013 - March 2015
Verizon Wireless July 2011 - May 2013
Alltel Communications January 2007 - July 2011
Skills
Cellular Communications, CDMA, Wireless, Computer Network..., Call Centers, Telecommunications, Customer Experience, Troubleshooting, 4G, Customer Satisfaction, Blackberry, Wireless Networking, Logistics Management
Education
Arkansas State University 1999 — 2004
Bachelor, Science
Verizon Wireless September 1998 - Present
Skills
M2M, Direct Sales, Customer Retention, Wireless, Cold Calling, Account Management, Sales, Quotas, Solution Selling, Sales Operations, Telecommunications, Sales Process, Customer Service, Sales Management, Leadership, Teamwork, Customer Satisfaction, Marketing Communications, Strategic Planning, Entrepreneurship, Real Estate, Forecasting
Education
Arkansas State University 1992 — 1996
BS, Marketing/Management
Vend Healthy, LLC 2012 - Present
I.D.E.A.S. Interior Designs January 2002 - 2013
Verizon Wireless January 1997 - January 2001
International Banking Technologies January 1989 - January 1997
Skills
Interior Design, Furniture, Concept Design, Space-planning, Rendering, Window Treatments, Concept Development, FF&E, Industrial Design, Model Making
Education
Art Institute of Atlanta 2006 — 2008
Interior Design
Georgia Perimeter College
Advanced Career Travel 1979 — 1980
Verizon Wireless October 2006 - Present
AT&T Mobility August 1998 - February 2006
RadioShack 1995 - 1998
Skills
Customer Service, Microsoft Office, Microsoft Word, Retail, Inventory Management, Sales Operations, Sales Management, Sales, Marketing, Customer Satisfaction, Account Management, Customer Experience, Direct Sales, Customer Retention, Cold Calling, Sales Process, Salesforce.com, Team Management, Training, Team Building
Education
Art Institute of Atlanta 1994 — 1996
AA, Music Entertainment Management
Verizon Wireless July 2008 - February 2014
Sprint January 2009 - September 2011
Skills
Wireless, Cellular Communications, Call Centers, Wireless Networking, Technical Support, Customer Experience, Troubleshooting, Computer Network..., Telecommunications, 4G, Customer Retention, Mobile Devices, Broadband, Telephony, VoIP, Avaya Technologies, IP, LAN-WAN, Switches, Unified Communications, Routers
Education
Arkansas State University
Bachelor of Science (BS), Psychology
Verizon Wireless July 2012 - Present
Verizon Wireless April 2010 - July 2012
Verizon Wireless February 2009 - April 2010
Alltel August 2007 - February 2009
Skills
Wireless, Call Centers, Customer Experience, Customer Retention, Direct Sales, Customer Satisfaction, Telecommunications, Sales Operations, Sales Process, Cold Calling, Solution Selling
Education
Arkansas State University 2000 — 2005
MBA
Verizon Wireless January 2014 - Present
Kohl's Department Stores October 2010 - Present
Canon, Inc. July 2013 - January 2014
Skills
Microsoft Office, Microsoft Excel, Photoshop, PowerPoint, Microsoft Word, Customer Service, Social Media, Fashion, Teamwork, Illustrator, Fashion Design, Retail, Research, Apparel, Event Planning, Facebook, Styling, English, Time Management, Merchandising
Education
Art Institute of Atlanta 2009 — 2013
Bachelor of Arts (BA), Fashion & Retail Management
Verizon Wireless September 2011 - Present
Flextronics June 2006 - September 2011
Xinktric February 2006 - June 2006
Education
Art Institute of Atlanta
Verizon Wireless August 1997 - Present
Trucking Companies April 1985 - August 1997
Farm Euipment Manufacturer March 1975 - March 1985
Education
Ouachita Baptist University 1968 — 1971
BA
Arkansas State University 1967 — 1968
Verizon Wireless December 2007 - Present
AT&T Mobility June 2007 - December 2007
Army National Guard October 2000 - October 2006
Skills
Call Center, Troubleshooting, Telecommunications, Wireless, Customer Experience, Customer Satisfaction, Technical Support, Cellular Communications, Mobile Devices, Blackberry, Customer Retention, Telephony
Education
Arkansas Tech University
Verizon Wireless 2006 - 2012
Primer Staffing 2005 - 2006
Skills
Switches, WAN, Vendor Management, Network Design, Customer Service, CDMA, TCP/IP, GSM, Call Centers, VoIP, Computer Hardware, Customer Satisfaction, IP, Wireless, Customer Retention, 3G, Computer Network..., Direct Sales, LTE, LAN-WAN, Medicare, Telecommunications, Customer Experience
Education
Arkansas Tech University 2002 — 2002
None
Verizon Wireless February 2012 - Present
Verizon Wireless January 2012 - February 2012
Verizon Wireless August 2010 - December 2011
Verizon Wireless August 2009 - July 2010
Alltel Wireless December 2007 - July 2009
Alltel Wireless March 2007 - November 2007
Alltel Wireless January 2006 - February 2007
Arkwest Communication June 2000 - December 2006
Skills
Direct Sales, Sales, Solution Selling, Account Management, Customer Retention, Sales Management, Customer Satisfaction, Sales Operations, Telecommunications, Sales Process, Wireless, Team Leadership, Customer Service, Mobile Devices
Education
University of Arkansas at Little Rock 1994 — 1995
Henderson State University 1991 — 1992
Arkansas Tech University 1990 — 1991
Scenic City Tile and Granite July 2013 - Present
Verizon Wireless October 2005 - October 2011
Tuners Car Audio October 2000 - October 2005
Education
Chattanooga State Community College 1993 — 1994
General Studies
Art Institute of Atlanta 1991 — 1993
Graphic Design
Lakeview Fort Oglethorpe High School 1989 — 1991
Diploma