Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Verizon Wireless Salaries. You can even request information on how much does Verizon Wireless pay if you want to. Learn about salaries, pros and cons of working for Verizon Wireless directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless September 2010 - Present
Education
Middle Georgia State College 1998 — 2000
Symphoni June 2013 - Present
Verizon Wireless October 2012 - November 2013
SunTrust Bank July 2007 - October 2012
Skills
Finance, Banking, Lines Of Credit, Customer Service, Loans, Financial Modeling, Financial Statement..., Risk Management, Sales, Superior Client Service, Analytic Problem Solving, Articulation, Pro Forma Development, Security Analysis, Web Design, Operational Efficiency, Microsoft Excel, Pivot Tables, Superior Sales Skills, Organization, Consumer Lending, Mortgage Lending, Small Business Lending, Data Analysis, Commercial Lending, Retail Banking, Proformas, Small Business, Insurance, Financial Analysis, Financial Services, Adobe Creative Suite, Portfolio Management, Consultation, Cross Selling, Cash Management, Project Management, Financial Reporting, Time Management, Account Management, IT Management, Selling Skills, Client Services, Team Building, Management, Marketing, Leadership
Education
Middle Tennessee State University 2010 — 2011
MBA, Finance, 3.58
Middle Tennessee State University 2006 — 2009
BBA, Finance
Beech High School 2001 — 2005
Mary Kay Independent Business Owner September 1999 - Present
Verizon Wireless 1989 - 2000
Kroger June 1983 - August 1986
Skills
Retail, Makeovers, Fragrance, Skin Care, Beauty Industry, Glamour, Merchandising, Cosmetics, Sales, Marketing, Makeup Artistry, Home Based Business, Gifts, Small Business, Direct Sales, Consumer Products, Social Networking, Bridal Showers, Customer Service
Education
Middle Tennessee State University 1986 — 1989
Business Management
Dyersburg State Community College 1983 — 1986
Associate, Business
Firehouse Hockey April 2015 - Present
Asurion March 2014 - Present
Penalty Box Radio February 2012 - Present
IBEX Global October 2011 - March 2014
Rutherford County Fire Department December 2004 - 2014
Permanent General March 2010 - April 2011
Verizon Wireless January 2006 - September 2008
Skills
Customer Service, Teamwork, Leadership, Call Center, Radio Broadcasting
Education
Strayer University 2008 — 2008
Business, N/A
Middle Tennessee State University 2002 — 2006
N/A
4G Wireless - Verizon Wireless July 2008 - October 2014
Verizon Wireless October 2005 - July 2008
Holly Park Apartments February 2005 - October 2005
Skills
Wireless, Management, Mobile Devices, Customer Service, Team Leadership, LTE, Sales, Customer Experience, Customer Satisfaction, Telecommunications
Education
Mid-Continent University 2011 — 2013
Associate's Degree, Business Administration and Management, General, NA
Paducah Tilghman High School 1988 — 1992
High School, Standard, NA
Verizon Wireless April 2014 - Present
Walmart March 2000 - August 2013
Redneck Souljers January 2012 - July 2013
The AyeVee Show September 2011 - September 2012
Deacon May 2000 - September 2008
Skills
Marketing Strategy, Social Media Marketing, Business Strategy, Merchandising, Strategic Planning, Analytics, Event Management, Operations Management, Consulting, Communication Skills, Publishing, Branding & Identity, Event Planning, Music, Social Media
Education
Middle Tennessee State University 2006 — 2011
Bachelor of Science (B.S.), Music Business and Electronic Media Management
CBIZ (NYSE: CBZ) January 2015 - Present
Avondale Partners August 2014 - December 2014
Middle Tennessee State University January 2014 - May 2014
Verizon Wireless October 2010 - September 2011
Wireless Direct (Sprint) October 2009 - September 2010
Skills
Investments, Customer Service, Options, Mutual Funds, Sales, Equity Trading, Investment Management, Personal Finance, Spanish-speaking, Spanish-writing, Bloomberg, Financial Modeling, Risk Management, Derivatives, Options Trading, Credit Monitoring, French-speaking, Investment Strategies, Technology, Bloomberg Terminal, Valuation, Microsoft Excel, Microsoft Office, Microsoft Word, Financial Analysis, Futures Trading, Currency Futures, Interest Rate..., Interest Rate Swaps, Business Strategy, Finance
Education
The London School of Economics and Political Science (LSE) 2014 — 2014
Masters Level Summer Course, July 2014
Middle Tennessee State University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Finance (corporate), Minor in Spanish
Southern Baptist Theological Seminary June 2014 - Present
Conrad Eye Centers March 2012 - June 2014
Verizon Wireless January 2011 - January 2012
Skills
Troubleshooting, Technical Support, Visio, Vendor Management, Software Documentation, Windows 7, SDLC, Active Directory, Networking, Access, Process Improvement, Project Management, Disaster Recovery, Business Analysis, Telecommunications, System Administration, Call Centers, Windows XP, Program Management
Education
The Southern Baptist Theological Seminary 2012 — 2016
Master of Divinity (M.Div.) (Enrolled), Christian Ministry
Middle Tennessee State University 2006 — 2010
Bachelor of Science (B.S.), Political Science and Government
Verizon Wireless October 2014 - Present
Verizon May 2012 - October 2014
Verizon Wireless January 2009 - May 2012
Verizon Wireless March 2007 - 2009
Skills
Customer Experience, Wireless, Call Centers, Mobile Devices, Technical Support, Team Leadership, Training, CDMA, Team Building, Employee Training, LTE, Coaching, Project Management, Net Promoter Score, Recruiting, Customer Support, Cellular Communications, Call Center, Conflict Resolution, Customer Retention, Customer Satisfaction, Customer Service, Telecommunications, Troubleshooting, Workforce Management
Education
Michigan State University 2004 — 2008
Bachelor of Arts (B.A.), Journalism
Michigan State University 2004 — 2008
Bachelor of Arts (B.A.), Advertising
Verizon Wireless September 2014 - Present
Verizon Wireless January 2013 - September 2014
AT&T Mobility October 2010 - December 2012
AT&T Mobility September 2009 - October 2010
Skills
Telecommunications, Direct Sales, M2M, Customer Experience, Quotas, Solution Selling, Sales Operations, Wireless, 4G, Customer Retention, Cellular Communications, Store Management, Mobile Technology, Customer Service, Networking, Management, Cold Calling, Sales, Sales Management, Training, Retail, Sales Process, Call Centers
Education
Mid-Continent University 2010 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Murray State University 2004 — 2007
Business Administration and Management, General
Lexus of Nashville February 2013 - Present
Independent May 2009 - Present
Nashville armory September 2012 - February 2014
Moraine Music Group February 2012 - February 2013
Margaritaville November 2010 - January 2013
Moraine music group May 2011 - February 2012
Verizon Wireless June 2009 - May 2011
Verizon Wireless May 2008 - June 2009
Guitar Center January 2006 - May 2008
Skills
Audio Engineering, Recording, Guitarist, Sound, Music, Music Production, Pro Tools, Audio Editing, Studio Recording, Music Industry, Entertainment, Customer Service, Sales, Guitar, Musicians
Education
Middle Tennessee State University 2006 — 2011
Bachelor, Recording: Audio Productions
Bryant High School 1997 — 2000
Ochsner Health System February 2015 - Present
Ochsner Health System August 2013 - Present
Wiser Company March 2012 - May 2013
Wiser Company January 2010 - March 2012
Verizon Wireless January 2009 - December 2009
RSC Equipment Rental October 2005 - November 2008
Asurion May 2005 - October 2005
Willis North America June 2000 - April 2005
Skills
Full-cycle Recruiting, Technical Recruiting, Talent Acquisition, Salary Negotiation, Internet Recruiting, Employee Relations, Employment Law, Benefits Administration, Job Descriptions, Job Fairs, Job Analysis, Training Delivery, Job Coaching, Interview Preparation, Interviews, Exit Interviews, Mock Interviews, Performance Management, FMLA, Employee Wellness, Employee Engagement, Emergency Management, Benefits Negotiation, Sourcing, Applicant Tracking..., Recruiting, College Recruiting, Talent Management, Human Resources, New Hire Orientations, SDLC, Workforce Planning, Onboarding, Temporary Placement, Screening Resumes, Resume Writing, Contract Recruitment, Taleo, Succession Planning, Employee Benefits, Career Development, HR Policies, PeopleSoft, Screening, Employer Branding, Hiring, Organizational..., HRIS, Training, Policy
Education
Middle Tennessee State University 1998 — 2000
M.A, Industrial Organizational Psychology
Nicholls State University 1996 — 1996
Psychology
University of Louisiana at Monroe 1992 — 1995
B.A., Psychology
IDR, Inc. April 2015 - Present
GuideIT March 2014 - December 2014
Verizon Wireless May 2008 - February 2013
RE/MAX 1st Realty & Auction December 2006 - December 2007
Miller & Miller Realty & Auction January 2004 - December 2006
Financial Computers Corporation January 1998 - December 1999
United States Marine Corps 1996 - 1997
Best Buy 1995 - 1996
Skills
Telecommunications, Wireless, VoIP, Call Centers, Hardware, Troubleshooting, Technical Support, Networking, Windows XP, Windows 7, System Deployment, Mobile Devices, Leadership, BMC Remedy, Operating Systems, Wireless Networking, Cabling, LAN-WAN, Routers, Switches, Ethernet, Windows, WAN, Software Installation, Computer Hardware, TCP/IP, Cellular Communications, CompTIA A, Customer Service, Team Building, Microsoft Office, Program Management, Team Leadership, Management, Sales, Security, Strategic Planning, Testing, Process Improvement, Vendor Management, CompTIA A+, Training, Integration, Disaster Recovery, Account Management, Printers, Data Center, IT Service Management, IT Management, Managed Services
Education
Middle Tennessee State University 2015 — 2016
Bachelor’s Degree, Information Technology
TechSkills of Sacramento 2010 — 2011
CompTIA A+ Certification, Computer Science
Motlow State Community College 2000 — 2003
Associate's Degree, Computer Science
Madison County Technical Center 1994 — 1996
High School, Industrial Electronics Technology/Technician
Verizon Wireless December 2010 - Present
Verizon Wireless December 2009 - December 2010
Verizon Wireless December 2008 - December 2009
Skills
Customer Service, Management, Computers, People Skills, Motivation, Interviews, Sales, Sales Management, Networking, Negotiation, Phone Etiquette
Education
Middle Tennessee State University 2000 — 2006
Bachelor of Arts (B.A.), University Studies
Jefferson County High School 1996 — 2000
High school diploma
Elavon, Inc. July 2014 - Present
BB&T March 2013 - June 2014
ZRS Management November 2011 - March 2013
Verizon Wireless November 2009 - July 2010
Washington Mutual Card Services July 2008 - December 2008
Fidelity Investments March 2008 - June 2008
Camden Property Trust January 2005 - January 2006
Cheddar's Casual Cafe December 1999 - May 2004
Skills
Real Estate, Marketing, Property Management, Sales, Social Media, Customer Service, Social Media Marketing, Online Advertising, Microsoft Office, Negotiation, Marketing Strategy, Microsoft Excel, Apartments, Leases, Account Management, Market Research, Advertising, Project Management, Selling, Social Networking, Sales Management, Leadership, Banking, Training, Team Building, Lead Generation, Management, Accounts Payable, Rentals
Education
Macon State College 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Information Technology
American Express May 2015 - Present
WOW! Business October 2014 - Present
Touch Communications Group December 2012 - October 2014
BullsEye Telecom September 2011 - December 2012
Comcast Communications Inc September 2007 - September 2011
Comcast Communications Inc January 2006 - September 2007
Comcast Cable May 2002 - October 2005
Verizon Wireless January 1998 - May 2002
Pepsi Cola Bottling Group May 1993 - January 1998
Skills
Channel, Direct Sales, Business Development, Sales Operations, Sales Management, Strategic Partnerships, CRM, New Business Development, Sales Process, B2B, Selling, Strategy, Sales, Management, Solution Selling, Forecasting, Leadership
Education
Michigan Technological University 1993 — 1995
University of Phoenix
BMA, Business Management; Business Adminstration
CommVault July 2014 - Present
Microsoft Corporation December 2010 - July 2014
Verizon Wireless November 2009 - December 2010
Dell August 2004 - March 2009
Skills
Customer Acquisition, Customer Engagement, Sales Management, Customer Retention, Enterprise Software, Storage Software, Microsoft Technologies, Virtualization, Server Consolidation, Enterprise Storage, High Availability, Hyper-V, SCVMM, Cluster, Servers, Storage Virtualization, Sales, SAN, Active Directory, CRM, Computer Hardware, Windows Server, Training, Leadership, Data Center, Storage, Salesforce.com, VMware, Solution Selling, Channel Partners, Pre-sales, Storage Solutions, Cloud Computing, Server Architecture, Managed Services, Disaster Recovery, Storage Area Networks, Integration, NAS, SaaS, Business Development, Strategy, Partner Management, Professional Services, VDI, Software Industry, Sales Operations, SMB, Backup Solutions, Sales Enablement
Education
Middle Tennessee State University 2000 — 2004
University of Florida 1999 — 2000
Riverdale 1995 — 1999
Verizon Wireless June 2015 - Present
Verizon Wireless March 2013 - June 2015
Verizon Wireless April 2010 - March 2013
Verizon Wireless November 2012 - January 2013
Verizon Wireless January 2010 - April 2010
Verizon Wireless March 2008 - January 2010
Verizon Wireless August 2004 - March 2008
StoneCrest Medical Center August 2003 - December 2003
Gospel Music Association January 2003 - May 2003
Skills
B2B, Wireless, Direct Sales, Sales Management, Customer Retention, Solution Selling, Management, Sales, Highly motivated..., M2M, Customer-focused Service, Training, Leadership, Cold Calling, Customer Experience, Net Promoter Score, Relationship Management, Cross-departmental..., Account Management, Solution Focused, Standards Compliance, Local Government, Federal Government, State Government, Microsoft Excel, MS Excel Pivot Tables, Cognos, Hyperion, Microsoft Word, Microsoft Office, iOS, Android
Education
Middle Tennessee State University 2000 — 2004
Bachelor of Science (B.S.), Journalism/Public Relations
L'Oréal July 2015 - Present
A.T. Kearney Student Lab 2014 - Present
Verizon Wireless May 2014 - August 2014
The Korea Daily February 2008 - December 2013
Skills
Languages: Korean,..., Media Planning, Social Media Marketing, Online Advertising, Advertising, Marketing Strategy, Online Marketing, Event Planning, Media Buying, Marketing Communications, Supply Chain Management, Product Management
Education
University of Michigan - Stephen M. Ross School of Business 2014 — 2014
MSCM, Master of Supply Chain Management
Michigan State University - The Eli Broad College of Business 2003 — 2007
B.A, Supply Chain Management, International Marketing
University of California, Los Angeles
Certificate, Finance
Community Health Systems October 2013 - Present
Verizon Wireless March 2010 - September 2013
Duggers May 2008 - June 2010
Logan's Roadhouse October 2004 - July 2008
Skills
Excels in interpersonal..., Experience presenting..., Effectively solves..., Effectively turns..., Advanced experience in..., Technical Support, Call Centers, Troubleshooting, Microsoft Office, Telecommunications, Windows, Wireless, Analysis, Customer Experience, Active Directory, Microsoft Word, Microsoft Excel, Access
Education
Middle Tennessee State University 2005 — 2009
Bachelor of Science, Major in Psychology with minors in Science & Sociology
LifeVest Health July 2015 - Present
Nashville Product Meetup May 2014 - Present
redpepper November 2014 - June 2015
Taonii July 2014 - May 2015
CentreSource July 2011 - July 2014
Fruit Tree Music May 2004 - November 2013
EMI CMG July 2010 - July 2011
EMI CMG May 2008 - June 2011
EMI CMG May 2006 - May 2008
Verizon Wireless May 2005 - May 2006
Skills
Digital Strategy, Product Management, Product Owner, Scrum, Digital Media, Digital Marketing, Social Media Marketing, Content Strategy, Social Networking, SEO, Web Strategy, Facebook, Interactive Marketing, Video, Social Media, New Media, Marketing, Video Editing, Google Adwords, Creative Writing, Advertising, Music, SEM, Audio Editing, Blogging, Strategy, User Experience, Resume Writing, Facebook Ads, Email, Gluten Free, Big Thinker, Video Production, Music Industry, Mobile Marketing, Entrepreneurship, CMS, Music Production, Email Marketing
Education
Middle Tennessee State University 2001 — 2004
Bachelor of Science, Recording Industry
Lee's Summit North High School 1998 — 2001
High School
Verizon Wireless April 1997 - Present
Skills
CDMA, Cellular Communications, Wireless, 4G, LTE, EVDO
Education
Michigan Technological University
Noranda Aluminum March 2015 - Present
Verizon Wireless February 2011 - February 2015
Verizon Wireless February 2010 - February 2011
Verizon Wireless September 2003 - February 2010
United States Air Force September 1992 - March 1995
Skills
Customer Service, Customer Satisfaction, Training, Human Resources, Time Management, Wireless, Account Management, Building Customer..., Customer Retention, Sales, Sales Process, Employee Management, Team Management, Presentations, Leading Meetings, Training Delivery, Building Relationships, Employee Training, Time & Attendance, Data Analysis, Customer Acquisition, Presenter, Call Centers, Mac OS, Windows, PeopleSoft, Microsoft Office, Technical Support, Management, Leadership, Team Leadership, Networking
Education
Villanova University 2013 — 2016
MS, Human Resources Development
Middle Tennessee State University 2001 — 2003
Bachelor of Arts (B.A.), Education, Cum Laude
Middle Tennessee State University 1996 — 1999
Bachelor of Arts (B.A.), Mass Communication/Media Studies, Cum Laude
Aflac May 2013 - Present
Verizon Wireless February 2012 - October 2012
Skills
Customer Service, Grant writing, Troubleshooting, Telephone Skills, Phone Etiquette, Mobile Devices, Call Center, Smartphones, Bartending, Call Centers
Education
Middle Tennessee State University 2007 — 2012
Bachelor's degree, Theatre
Verizon Wireless September 2013 - Present
Verizon Wireless 2008 - 2013
Skills
Training, Employee Training, Adult Learning Theory, Customer Service, Call Centers, Telecommunications, Troubleshooting, Customer Retention, Customer Experience, Customer Satisfaction, Sales, Management, Wireless
Education
Middle Tennessee State University 2004 — 2006
Bachelor of Science (B.S.), History
Motlow State Community College 2002 — 2004
Associate of Science (A.S.), General Studies
La Belle Fille Productions August 2015 - Present
Film & Video Production August 2009 - Present
Verizon Wireless January 2015 - August 2015
VER: Video Equipment Rentals January 2015 - February 2015
Skills
Screenwriting, Video Production, Video Editing, Celtx, Cinematography, Creative Writing, Short Films, TV Production, Film Criticism, Film Production, Sales, Marketing, CPR Certified, AED Certified, First Aid Certified
Education
Middle Tennessee State University 2009 — 2014
Bachelor of Science (B.S.), Film & Video Production
Hardin County High School 2005 — 2009
High School Diploma, General Education with Honors
prk Imagery 2013 - Present
Verizon Wireless January 2009 - Present
ColumbusUnderground.com April 2013 - August 2013
HR Imaging Partners Inc. July 2010 - November 2010
Kohl's Department Stores July 2007 - December 2008
Skills
Portrait Photography, Portraits, Commercial Photography, Digital Photography, Event Photography, Lightroom, Wedding Photography, Photography, Image Manipulation, Image Editing, Sports Photography, Weddings, Photoshop, Photojournalism, Advertising
Education
Middle Tennessee State University
Bachelor's Degree, Mass Communication/Photography
Team Diesel Training June 2014 - Present
Peoples Home Equity, Inc. - Mortgage Lending August 2013 - January 2014
FH Design (FeltusHawkins Design) October 2011 - January 2013
Verizon Wireless January 2011 - June 2011
Avesta Dental Arts March 2010 - May 2010
Gaylord Entertainment 2007 - 2010
Infrastructure Inc May 2006 - January 2009
H&H Associates July 2001 - May 2006
Art is Heaven Gallery January 1999 - January 2001
Days Inn 1997 - 1999
Skills
Microsoft Office, AutoCAD, Furniture, Interior Design, CAD, Drawing, Art, Interior Architecture, InDesign, Space planning, SketchUp, Submittals, Sketching
Education
International Sports Sciences Association
Certification, Certified Fitness Training
Middle Tennessee State University
B. S, Interior Design
Team Detroit December 2014 - Present
North American Bancard February 2014 - December 2014
North American Bancard October 2010 - February 2014
AT&T May 2010 - October 2010
Verizon Wireless August 2007 - May 2010
Skills
Sales, Direct Sales, Account Management, Sales Management, Microsoft Excel, Customer Service, New Business Development, Microsoft Office, Marketing Strategy, Cold Calling, Vendor Management, Marketing, Marketing Communications, Digital Marketing, Product Marketing, Marketing Management, Business Analysis, Product Development, Product Launch, Sales Presentations, Trade Shows, Trade Show Presentations, Trade Show Strategy, Trade Show Exhibitor, Salesforce.com, Email Marketing, PPC Bid Management, SEM, SEO, Omniture, Google Adwords, Google Analytics, Social Media, Social Media Marketing, Analysis, Business Analytics, Market, Advertising, Event Management, E-commerce, Online Advertising, Online Marketing, Strategic Partnerships, B2B, Web Analytics, Management, Mobile Devices, Customer Satisfaction, Budgets, Market Research
Education
Michigan Technological University 2002 — 2007
Business Administration, Management and Operations
Oakland Community College 2012 — 2014
Information Technologies For Homeland Security
Lakeland High School 1998 — 2002
Diploma
Verizon Wireless December 2014 - Present
Sprint December 2013 - November 2014
Sprint Nextel August 2012 - November 2013
Ericsson January 2012 - August 2012
Ericsson January 2011 - January 2012
Skills
Telecommunications, Wireless, EVDO, CDMA, LTE, Project Coordination, Auditing, Data Analysis, Provisioning, Microsoft Excel, Change Management
Education
MidAmerica Nazarene University 2015 — 2017
Master of Business Administration (M.B.A.)
MidAmerica Nazarene University
Bachelor's Degree, Business - Organizational Leadership
Verizon Wireless October 2013 - Present
Verizon Wireless July 2010 - October 2013
Michigan Technological University September 2008 - May 2010
Michigan Technological University October 2008 - September 2009
Michigan Technological University April 2008 - September 2008
KMart October 2000 - January 2004
Skills
Leadership, Dreamweaver, Microsoft Office, Team Leadership, Technical Writing, Photoshop, Public Speaking, Public Relations, Editing
Education
Michigan Technological University 2005 — 2010
Bachelor of Science, Scientific and Technical Communications
Amazon Web Services July 2015 - Present
Amazon.com November 2010 - July 2015
The Planet November 2009 - November 2010
Verizon Wireless November 2008 - November 2009
ColoGuys November 2007 - November 2009
Skills
Cloud Computing, Linux, System Administration, CentOS, Linux System..., Xen, Data Center, Amazon Web Services..., Ubuntu, Network Administration, Windows Server, DNS, Python, Amazon EC2, Shell Scripting, DNS management, Apache, Social Media, EC2, Storage Area Networks, High Availability, Server Architecture, Chef, Ruby
Education
Michigan Technological University 2006 — 2007
BS, Systems Engineering
Dondero High School 2002 — 2006
Verizon Wireless April 2010 - Present
Verizon Communications January 2006 - April 2010
Verizon Enterprise Solutions Group March 2003 - January 2006
Verizon Retail Markets Group March 2000 - March 2003
Verizon Communications (formerly GTE) January 1997 - March 2000
Verizon Communications (formerly GTE) March 1995 - January 1997
Verizon Communications (formerly GTE) March 1992 - March 1995
Verizon Communications (formerly GTE) August 1990 - March 1992
Skills
Team Management, Sales, Business Development, Product Management, Market Research, Strategic Partnerships, Product Marketing, Telecommunications, Product Development, CRM, Strategy, Contract Negotiation, Strategic Planning, Solution Selling, Customer Experience, Channel, Management, Account Management, Leadership, Segmentation, Marketing Strategy, Wireless, Marketing Communications, Customer Retention, Sales Operations, Marketing, Managed Services, Vendor Management, Cross-functional Team..., Direct Sales, B2B, P&L Management, Go-to-market Strategy, Mergers & Acquisitions, Enterprise Software, SaaS, Competitive Analysis, Business Alliances, Pricing, Negotiation, Marketing Management, Sales Process, Professional Services, Project Planning, Mobile Devices, Start-ups, Retail, Product Lifecycle..., Sales Management, Selling
Education
Michigan State University - The Eli Broad College of Business 1986 — 1990
Bachelor of Arts
Fox Hills Elementary
American Medical Association October 2013 - Present
Cook County State's Attorney's Office November 2012 - October 2013
Tennessee Attorney General's Office May 2011 - August 2011
North Carolina Court of Appeals May 2010 - August 2010
Verizon Wireless January 2009 - August 2009
Rutherford County Public Defender's Office May 2008 - August 2008
Skills
Personal Injury, Policy Analysis, Civil Litigation, Litigation, Legal Writing, Legal Research, Public Speaking, Nonprofits, Westlaw, Public Policy, Fundraising, Appeals, Trials, Research, Courts, Estate Planning, Criminal Law, Health Law, Dance, Mediation, Depositions, Community Outreach
Education
University of North Carolina School of Law 2009 — 2012
J.D.
Middle Tennessee State University 2005 — 2008
BA, Political Science
Satcom Direct May 2015 - Present
Verizon Wireless January 2014 - May 2015
Verizon Wireless April 2013 - January 2014
Verizon Wireless May 2010 - April 2013
Tax Refund Xpress LLC August 2008 - May 2010
Clearwire October 2007 - August 2008
R-Solutions May 2005 - October 2007
Skills
Sales, Account Management, Ground Instructor, Customer Service, Strategic Planning, New Business Development, Employee Training, Direct Sales, Cold Calling, Sales Process, Training, Customer Experience, Sales Operations, Research, Leadership, CRM, Team Leadership, Team Building, Sales Management, B2B, Retail, Time Management, Management, Customer Retention, Customer Satisfaction, Telecommunications, Wireless, Mobile Devices, Microsoft Office, Marketing, Salesforce.com, Solution Selling, Social Media, Inventory Management, Social Networking, Project Management, Public Speaking, Strategic Partnerships, Sales Presentations, Coaching, Contract Negotiation, VoIP, Event Planning, Strategy, Marketing Strategy, Process Improvement, Business Development, Cross-functional Team...
Education
Middle Tennessee State University 2003 — 2008
Bachelors, Aerospace Pro-Pilot
Verizon Wireless February 2011 - Present
Verizon Wireless January 2011 - Present
Bluesteel Records December 2011 - January 2012
Music City News Media August 2010 - December 2010
Ross Dress For Less April 2009 - December 2009
Lane Bryant October 2008 - April 2009
Hastings Entertainment April 2006 - October 2008
Skills
Adobe Creative Suite, Microsoft Office, Access, Windows, Apple
Education
Middle Tennessee State University 2004 — 2010
Bachelor of Science, Mass Communications Public Relations
Leopard Dance Arts October 2010 - Present
Playing By Air Productions January 2010 - Present
Verizon Wireless December 2010 - January 2012
Verizon Wireless October 2007 - December 2010
The Shoe Dept. April 2007 - October 2007
The Shoe Dept. July 2004 - April 2007
Sidelines [student newspaper] January 2006 - December 2006
Cracker Barrel May 2002 - May 2004
Skills
Dance, Acrobatics, Contemporary Dance, Customer Service, Trapeze, Microsoft Office, Marketing, Social Networking, Team Leadership, Microsoft Excel, Outlook
Education
Middle Tennessee State University 2002 — 2006
Bachelor of Science, Recording Industry Business, Journalism
Heritage High School 1998 — 2002
High School Diploma, Marketing, Fine Arts
Tawas Bay Insurance Agency August 2011 - Present
Verizon Wireless March 2008 - August 2011
Canada Dry Bottling Company June 2005 - March 2008
DTN Properties June 2004 - March 2006
Skills
Property & Casualty..., Small Business, Claim, Liability, Marketing, Account Management, Customer Service, Sales, Insurance, General Insurance, Underwriting, Microsoft Word, Social Media, Management, Commercial Insurance
Education
Michigan State University 2002 — 2008
Civil Drafting and Civil Engineering CAD/CADD
Lansing Community College 2005 — 2007
Architecture
Alpena Community College
General Studies
Organic Consulting Solutions June 2012 - Present
Diamond Resorts International October 2011 - June 2012
Verizon Wireless April 2008 - October 2011
Skills
Strategic Consulting, Inter-personal, Market Evaluations, Team Building, Leadership, Sales, SEO, Customer Service, Networking, Microsoft Office, Website Consultation, Public Speaking, Marketing, Online Advertising, Social Media Marketing, Strategic Planning, Marketing Strategy, E-commerce, Negotiation, Account Management, Direct Marketing
Education
Middle Tennessee State University
Tennessee Technological University
The Government of The District of Columbia November 2013 - Present
Illusion Forrest Design Fim and Studio August 2007 - Present
UnitedHealth Group February 2013 - November 2013
The Victory Church of Nashville, Inc. January 2010 - November 2013
Verizon Wireless November 2010 - February 2013
Dealerskins August 2007 - August 2008
First Magnus Financial August 2006 - August 2007
Skills
Web Design, Mac, Graphic Design, Digital Photography, Illustrator, Photography, Photoshop, Microsoft Office, Outlook, Microsoft Word, Payroll, Human Resources, Brochures, Account Management, Posters, Logo Design, Dreamweaver, Advertising, Graphics, Adobe Creative Suite, Social Networking, Social Media Marketing, Brand Development, Business Cards, Marketing, Packaging, Public Speaking, Sales, InDesign, Branding
Education
International Academy of Design and Technology-Online 2012 — 2015
Bachelor of Fine Arts (B.F.A.), Design and Visual Communications, General
Middle Tennessee State University
General Motors May 2013 - Present
The Bartech Group October 2012 - May 2013
Verizon Wireless October 2006 - June 2012
Verizon Wireless September 2004 - October 2006
EDS/ General Motors/ Onstar August 2002 - June 2004
Blue Cross Blue Shield of Michigan December 2000 - August 2001
Skills
Troubleshooting, Quality Assurance, Call Center, Customer Satisfaction, Leadership, Technical Support, Management, Wireless, Analysis, Customer Service, Data Entry, Telecommunications, Healthcare Management, Call Centers
Education
University of Phoenix 2004 — 2009
Masters in Business Administration, Business Administration
Michigan State University 1997 — 2002
BA in Communcations, Communications
Don Ghotti Public Relations, Inc. January 2009 - Present
Felicitous Records, Inc. June 1998 - Present
Verizon Wireless June 2000 - May 2009
Skills
Entertainment, Recording, Blogging, Talent Management, Music, Audio Engineering, Film, Radio, A&R, Coaching, Public Relations, Advertising, Social Media, Entrepreneurship, Event Planning, Business Strategy, Social Networking, Graphic Design, Interviews, Marketing, Music Publishing
Education
Middle Georgia State University 1997 — 1998
N/A, Education
Savannah College of Art and Design 1995 — 1996
Actively Pursuing, Fashion & Graphic Design
Bergstrom Automotive June 2013 - Present
Bergstrom Automotive June 2013 - March 2014
Verizon Wireless June 2010 - June 2013
Michigan Technological University September 2009 - May 2010
Subway November 2008 - May 2010
Rozsa Center Theater January 2005 - May 2010
Dollar Tree May 2007 - October 2008
Skills
Customer Service, Sales, People Skills, Customer Satisfaction, Microsoft Office, Direct Sales, Customer Retention, Money, Management, Teamwork, Cellular Communications, Inventory Management, Automotive, Account Management
Education
Michigan Technological University 2006 — 2010
Bachelor of Business Administration, Business Management
XO Communications Client Services ManagerXO CommunicationsOctober 2011 - Present
Verizon Wireless 2006 - 2010
Verizon Wireless 2006 - 2010
Skills
Project Management, Sales, New Business Development, Customer Service, Team Building, Lead Generation, Budgets, Telecommunications, Marketing Strategy, Training, Marketing Communications, Customer Satisfaction, Microsoft Office, Management
Education
Middle Tennessee State University
Verizon Wireless January 2015 - Present
Carpenetti Calculus, LLC August 2011 - Present
Verizon Wireless August 2014 - January 2015
Department of Political Science, MTSU August 2013 - May 2014
Department of Political Science, MTSU January 2013 - May 2014
Nonproliferation Policy Education Center January 2011 - May 2011
Young Life August 2007 - December 2010
Skills
International Relations, Political Science, Foreign Policy, Foreign Affairs, Research, Government, Leadership, Grant Writing, Volunteer Management, Nonprofits, Teaching, History, International Security, Qualitative Research, Customer Service, LaTeX, Data Analysis, Qualitative Analysis, Computer Hardware, HTML, TCP/IP, Network Troubleshooting, Mobile Technology, Mobile Communications, Software Troubleshooting, Computer Hardware..., iOS, Android OS
Education
Middle Tennessee State University 2012 — 2014
Master's of Arts, International Affairs: Security and Peace Studies, 3.97
Middle Tennessee State University 2006 — 2011
Bachelor of Science, International Relations, 3.3
Verizon Wireless July 2009 - April 2014
Mortgage Industry March 2001 - November 2008
Logistics Industry September 1992 - March 2001
Hampton Inn June 1987 - September 1995
Skills
Solution Selling, Sales, Strategy, Lead Generation, Selling, Management, Account Management, Enterprise Software, New Business Development, Contract Negotiation, Direct Sales, Customer Experience, SaaS, Training, M2M, Business Development, Salesforce.com, Customer Retention, B2B, Sales Process, Managed Services, Leadership, Business Case, Telecommunications, CRM, Team Leadership, Networking, Sales Presentations, Mobile Technology, Cellular Communications, Quotas, Product Management, 4G, Project Management, Trade Shows, Wireless Broadband, Wireless Networking, Vendor Management, LTE, Mobile Devices, Wireless, Hunting, Cloud Applications, Strategic Partnerships, Video Collaboration
Education
Middle Tennessee State University 1987 — 1993
BBA, Business Management
Aspen Dental March 2014 - Present
Multi Serve April 2013 - May 2014
Aspen Dental April 2012 - March 2013
The Body Shop September 2011 - February 2013
Sprint July 2007 - April 2011
Verizon Wireless August 2006 - July 2007
Charter Communications February 2006 - July 2006
Skills
Customer Satisfaction, Customer Service, Sales, Training, Retail, Wireless, Time Management, Management, Customer Retention, Direct Sales, Product Development, Sales Operations, CRM, Coaching, Call Center, Employee Training, Troubleshooting, Cold Calling, Merchandising, Organizational..., Marketing, HIPAA, Dental Insurance, Escalations Management, Escalation Resolution, Creative Problem Solving, Microsoft Excel, Job Scheduling, Appointment Scheduling, Call Centers, Customer Experience, Problem Solving
Education
Harrison Community High School 2000 — 2004
Diploma of
MTEC Signature Beauty College
Mid Michigan Community College
Verizon Wireless June 2013 - Present
Verizon Wireless March 2012 - June 2013
Verizon Wireless November 2010 - March 2012
Verizon Wireless April 2010 - November 2010
Verizon Wireless November 2008 - April 2010
Special Events Screen Printing May 2003 - August 2007
Skills
Customer Retention, Strategic Partnerships, Marketing, Selling, Management, Sales Operations, Training, Strategy, Lead Generation, Enterprise Software, Event Management, Networking, Direct Sales, Sales, Salesforce.com, Mobile Devices, Telecommunications, Account Management, Solution Selling
Education
University of New Haven 2009 — 2012
Master of Arts (M.A.), Industrial and Organizational Psychology
Michigan State University - The Eli Broad College of Business 2014 — 2015
Executive Education Certificate, Strategic Change Management
Villanova University
Executive Education Certificate, Essentials of Project Management
Rutgers University
Executive Education Certificate, Digitial Marketing
The University of Connecticut 2003 — 2007
Bachelor of Arts (BA), Psychology
Boeing 2015 - Present
Boeing April 2001 - 2015
Verizon Wireless 2000 - 2001
Holiday Inn 1997 - 2000
Lowe's Companies, Inc. 1994 - 1997
Skills
Performance Management, Talent Management, Employee Relations, Management, Process Improvement, Deferred Compensation, Onboarding, Organizational..., Succession Planning, HRIS, Employee Engagement, Workforce Planning, Leadership, Human Resources
Education
Middle Tennessee State University
MA, I/O Psychology
Tennessee Technological University
BS, Psychology
Allstate Insurance June 2015 - Present
Cerner Corporation October 2013 - October 2014
Verizon Wireless December 2012 - September 2013
Farmers Insurance September 2010 - November 2012
First National Bank of Olathe October 2006 - April 2009
Skills
Technical Support, Bilingual, Spanish, CompTIA Network+, Help Desk Support, Remote Desktop, Troubleshooting, Computer Hardware, Windows, Windows Server
Education
MidAmerica Nazarene University
Bachelor of Arts (B.A.), History
Discipleship Ministries July 2015 - Present
Discipleship Ministries March 2014 - June 2015
Discipleship Ministries/The Upper Room Division January 2012 - February 2014
Discipleship Ministries/The Upper Room Division June 2011 - December 2011
Verizon Wireless August 2010 - May 2011
The Media Collective September 2009 - May 2010
Ackermann PR May 2009 - August 2009
Skills
Analytics, Public Relations, Social Media, Media Relations, Copy Editing, Marketing Communications, Public Speaking, Research, Microsoft Office, Strategic Leadership, Marketing, Digital Marketing, Press Releases, Email Marketing, Marketing Strategy, Leadership, Event Planning
Education
Middle Tennessee State University 2011 — 2013
Master of Professional Studies, Strategic Leadership
Middle Tennessee State University 2006 — 2010
Bachelor of Science
Verizon Wireless April 2014 - Present
Sterling Jewelers January 2014 - Present
Asurion May 2013 - April 2014
Taco Bell May 2012 - May 2013
Workforce Solutions May 2009 - August 2009
Skills
Time Management, Cashiering, Leadership, Data Entry, Facebook, Social Networking, Critical Thinking, Customer Satisfaction, Telephone Skills, Sales, Inventory Management, Retail, Outlook, Team Leadership, Food Service, Management, Training, Marketing, Event Management, Spanish, Phone Etiquette, Microsoft Office, Customer Service, Event Planning, Social Media, Team Building, Research, Public Speaking, Microsoft Word, Microsoft Excel, PowerPoint
Education
Middle Tennessee State University 2009 — 2013
Bachelor of Science (BS), Political Science and Government
Kforce Inc April 2015 - Present
Black Box Network Services August 2013 - February 2015
Blackbox Network Services January 2012 - August 2013
Asurion August 2010 - August 2011
Target April 2010 - August 2010
Verizon Wireless January 2009 - January 2010
Verizon Wireless August 2007 - December 2009
Verizon Wireless September 2005 - July 2007
AutoZone June 2002 - October 2005
Skills
Troubleshooting, Telecommunications, Inventory Management, Time Management, Customer Service, Sales, Testing, Integration, VoIP, Retail, Logistics, Analysis, Team Management, Customer Satisfaction, Call Center, Leadership, Project Management, Call Centers, Management, Vendor Management, Training, Team Leadership, Microsoft Office, Process Improvement, Team Building, Technical Support
Education
Middle Tennessee State University 2002 — 2006
Professional Management, Professional Management
Notre Dame High School 1993 — 1997
General Studies, General Studies
Choice Hotels International September 2015 - Present
Asurion January 2014 - September 2015
Apple June 2012 - December 2013
Simplex Healthcare June 2011 - June 2012
Verizon Wireless August 2004 - June 2011
Skills
Typing up to 60 WPM, Microsoft Office, Coaching Staff, Training & Development, Troubleshooting Hardware, Computer Hardware..., Quality Assurance, Research, Internet Research, Efficiency Improvement, Pages, Keynote, Troubleshooting, Coaching, Computer Hardware, Call Centers, Employee Training, Leadership, Management, Customer Satisfaction, Customer Experience, iWork, Technical Support, Telecommunications, Customer Service, Time Management, Training, Team Building, Sales, Team Leadership, Public Speaking, Customer Retention, Social Media, Microsoft Excel, Wireless, Retail
Education
Strayer University 2006 — 2009
Masters of Business Administration, Marketing
Middle Tennessee State University 2001 — 2006
Bachelor of Business Administration, Marketing
Carlisle Construction Materials May 2013 - Present
Verizon Wireless April 2011 - April 2013
Kentwood Public Schools September 2009 - December 2010
Forest Hills Public Schools November 2009 - March 2010
Michigan State University February 2006 - April 2007
Skills
Spanish, French, Public Speaking, Account Management, Customer Service, Single-Ply Roofing..., Sales
Education
Michigan State University 2005 — 2009
Bachelor of Arts, French
Verizon Wireless October 2014 - Present
Verizon Wireless January 2013 - September 2014
Verizon Wireless April 2011 - January 2013
24 Hour Fitness July 2009 - April 2011
24 Hour Fitness July 2009 - June 2010
Skills
Customer Service, Sales, Team Leadership, Customer Retention, Sports Management, Customer Satisfaction, Fitness Training, Coaching, Leadership, Sales Process, Team Building, Direct Sales, Management, Microsoft Office, Sales Management, Account Management
Education
MidAmerica Nazarene University 2009 — 2010
Sports Management, Sport and Fitness Administration/Management
The Master's College 2006 — 2009
Kinesiology
Cure Logistics LLC April 2014 - Present
Verizon Wireless October 2012 - April 2015
New Light Logistics LLC August 2012 - October 2013
Ideal Products May 2011 - October 2013
Skills
Customer Service, Sales, 3PL, Supply Chain, Shipping, Operations Management, Business Development, Entrepreneurship, Transportation, Customer Satisfaction, Negotiation
Education
Michigan State University - The Eli Broad School of Business 2014 — 2015
Master's Certificate, Logistics, Materials, and Supply Chain Management
West Chester University of Pennsylvania 2008 — 2012
Bachelor of Arts (B.A.), Psychology
Asurion June 2013 - Present
Asurion PSS June 2013 - March 2015
Verizon Wireless February 2008 - June 2010
Skills
Customer Satisfaction, Customer Service, Management, Microsoft Office, Troubleshooting, Team Leadership, Call Centers, Training, Customer Experience, Team Building, Process Improvement, Leadership, Technical Support, Wireless, Customer Retention, Microsoft Excel, Mobile Devices, Networking, Public Speaking, Time Management, Coaching, Telecommunications, Sales, Account Management, Vendor Management, Windows 7, Cross-functional Team..., Windows, Microsoft Exchange, Project Management, Performance Management, Computer Hardware, Strategy, Direct Sales, Program Management
Education
Middle Tennessee State University 2010 — 2016
Professional Studies, Information Technology
Yamaha Entertainment Group September 2015 - Present
Pathlight Entertainment January 2015 - July 2015
Verizon Wireless January 2015 - May 2015
Bobby Jones Gospel January 2014 - January 2015
Fresnius Medical Care 2015 - 2015
Fresenius Medical Care 2015 - 2015
Gospel Music Association June 2014 - September 2014
The Front Page Firm January 2013 - January 2013
Skills
Music Industry, Music, Social Media, A&R, Event Planning, Entertainment, Songwriting, Record Labels, Concerts, Recording, Publicity, Classical, Composition, Recruiting, Artist Management, Microsoft Office, Social Networking, Social Media Marketing, Customer Service
Education
Middle Tennessee State University 2011 — 2014
Bachelor's Degree, Music Business
Verizon Wireless October 2014 - Present
Verizon Wireless April 2012 - October 2014
Skills
Wireless, Telecommunications, Cellular Communications, Sales Operations, Direct Sales, Customer Retention, Retail, Sales, Training, Customer Service, Management, Leadership, Customer Experience, Mobile Devices, Solution Selling
Education
Union University 2013 — 2015
Master of Business Administration (M.B.A.)
Middle Tennessee State University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
55th Judicial District Court of the State of Michigan May 2015 - August 2015
Verizon Wireless October 2009 - July 2014
Qwest August 2008 - October 2009
Target November 2006 - September 2008
U.S. House of Representatives August 2007 - December 2007
Skills
Customer Experience, Sales, Customer Service, Sales Operations, Leadership, Mobile Devices, Customer Satisfaction, Public Speaking, Time Management, Customer Retention, Telecommunications, Wireless, Direct Sales, Selling, Retail Sales, Coaching, Quotas, Call Centers, Microsoft Office, Team Building..., Legal Research, Legal Writing, Westlaw, LexisNexis, Oral Arguments, Research, Social Media, Event Planning, PowerPoint, Microsoft Word
Education
Michigan State University College of Law 2014 — 2017
Doctor of Law (J.D.), 3.78 GPA, Top 10% of Class
University of Wyoming 2005 — 2008
Bachelor of Science (B.S.), Political Science, 3.66
Genesis Diamonds LLC August 2012 - Present
Verizon Wireless February 2012 - August 2012
Montessori Weaver School September 2011 - January 2012
The Tennessee Democratic May 2011 - August 2011
Bellwood Bowdoin Preschool September 2010 - May 2011
Middle Tennessee State University January 2009 - December 2009
Skills
Event Planning, Public Speaking, Social Media, PowerPoint, Public Relations, Microsoft Office, Customer Service, Fundraising, Microsoft Word, Facebook, Social Networking, Microsoft Excel, Research, Press Releases, Event Management, Editing, Social Media Marketing, Community Outreach, Media Relations, Blogging, Time Management, Volunteer Management
Education
Middle Tennessee State University 2007 — 2011
Bachelor of Science, Public Relations with a concentration in the Recording Industry
Middle Tennessee State University 2007 — 2011
Bachelor of Science, Journalism; Public Relations/Recording; Business Communication
Oakland High School 2003 — 2007
High school diploma
The Home Depot August 2015 - Present
PwC March 2015 - July 2015
Coca-Cola August 2014 - February 2015
Lowe's August 2012 - August 2014
McKesson November 2011 - August 2012
TDAF August 2010 - October 2011
Sony Electronics January 2010 - July 2010
verizon wireless March 2007 - January 2010
Bellsouth January 2006 - December 2006
Skills
Siteminder, Identity Management, Federated Identity..., Federation, LDAP, Oracle SQL, Active Directory, Directory Services, Apache, JBoss Application Server, IIS, IDM, Microsoft SQL Server, SSO, Enterprise Architecture, Unix, Oracle, WebSphere Application..., IAM, Provisioning, Linux, Weblogic, Websphere, Solaris, Java Enterprise Edition, Oracle Identity Manager, Solution Architecture, SOA
Education
Michigan Technological University 2003 — 2005
Master's degree, Electrical and Electronics Engineering
Reliant Realty May 2012 - Present
HGTV May 2014 - 2014
Verizon Wireless June 2006 - April 2012
Skills
Short Sales, First Time Home Buyers, Relocation Buyers, Listing Homes, Passion for Helping..., Direct Sales, Charity Work, Advertising, Sales, Cold Calling, Customer Satisfaction, Customer Retention
Education
Middle Tennessee State University 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching
Volunteer State Community College 2004 — 2006
Winston & Strawn LLP May 2015 - July 2015
Ginsberg Jacobs LLC June 2014 - July 2014
Verizon Wireless May 2014 - June 2014
Michigan State University School of Social Science January 2012 - December 2012
The Law Offices of Steven W. Dulan, PLC January 2011 - December 2012
Ingham County Court Watch September 2010 - May 2011
Skills
Public Speaking, Courts, Legal Research, Westlaw, Legal Writing, Research, Event Planning, Teamwork, Nonprofits, Community Outreach, Microsoft Office, PowerPoint, Bankruptcy, Lexis, Public Policy, Microsoft Excel
Education
Northwestern University School of Law 2013 — 2016
Candidate for Juris Doctor
Michigan State University 2009 — 2012
Bachelor of Arts, Political Science-Prelaw
Verizon Wireless March 2014 - Present
Verizon Wireless July 2010 - March 2014
Verizon Wireless September 2008 - July 2010
Skills
M2M, Wireless, Quotas, Cellular Communications, Direct Sales, Customer Retention, 4G, Solution Selling, Telecommunications, Cold Calling, Mobile Devices, Sales Operations, Sales Process, Wireless Broadband, Mobile Technology, Account Management
Education
Michigan Technological University
Landau Uniforms April 2015 - Present
ServiceMaster October 2013 - April 2015
H&R Block September 2013 - November 2013
Games Workshop July 2012 - August 2013
Joy Magazine Memphis July 2011 - August 2012
Regions Financial Corporation July 2010 - July 2011
American Home Patient March 2009 - May 2010
Dell Inc May 2005 - February 2009
Verizon Wireless March 2004 - May 2005
Dell Computer Corporation February 2003 - December 2003
Skills
Customer Service, Telephone Skills, Promotions, Advertising, Banking, Inside Sales, Microsoft Office, Office Equipment, Collections, Durable Medical..., Sales, Management, Cold Calling, Team Leadership, New Business Development, Training, Microsoft Word, Microsoft Excel, B2B, Strategic Planning, Negotiation, Strategy, Account Management, Coaching, Sales Management, Budgets, Event Planning, Nonprofits, Marketing, Time Management, Call Centers, Direct Sales, Public Speaking, Staff Development, Product Marketing, Project Management, Marketing Strategy, Insurance, Leadership, Sales Process, Call Center, Inventory Management, Recruiting, Team Building, Sales Operations, Selling, Human Resources, Networking, Salesforce.com, Customer Satisfaction
Education
University of Phoenix-Memphis Campus 2011 — 2013
Master of Business Administration (MBA), 3.6
Middle Tennessee State University 1997 — 2003
Bachelor of Science, Liberal Arts, Organizational Communication
Memphis Central High School 1994 — 1997
Power Equipment Direct December 2013 - Present
Sears Holdings Corporation December 2011 - November 2013
Sears Holdings Corporation June 2008 - March 2010
Verizon Wireless March 2007 - June 2008
Verizon Wireless July 2006 - March 2007
Carson Pirie August 2005 - July 2006
Skills
Inventory Management, Loss Prevention, Customer Satisfaction, Retail, Distribution Center..., Management, Technical Support, Logistics, Marketing, Research, Billing Systems, Human Resources, Statistics, Advertising, Web Site Production, Finance, Criminal Justice, Catalogs, Asset Managment, Manugistics, Leadership, Inventory Control, Merchandising, Forecasting, Customer Service, Team Building, Sales
Education
Michigan State University 2002 — 2005
BA, Criminal Justice
Michigan State University 2002 — 2005
Bachelor of Science, Criminal Justice
The Hershey Company September 2014 - Present
Austin Brawley Racing April 2010 - Present
Martins Motorsports January 2010 - Present
Verizon Wireless December 2012 - January 2014
Prime Health Services, Inc. 2014 - 2014
Fairgrounds Speedway Nashville January 2009 - December 2012
Team Gill Racing December 2009 - April 2010
Skills
Marketing, Press Releases, Sales, Marketing Communications, Interviews, Social Media, Media Relations, Marketing Kits, Finance, Following Up, Recruiting, Retail Sales, Healthcare, PPO, Follow-through Skills, Customer Follow-up, NASCAR, Customer Service, Event Planning, Leadership, Microsoft Office, Public Relations, Social Media Marketing
Education
Middle Tennessee State University 2008 — 2012
Bachelor's degree, Public Relations
Blackman High School 2004 — 2008
Verizon August 2013 - Present
Verizon Wireless January 2010 - July 2013
Verizon Wireless September 2004 - December 2009
Verizon Wireless April 2001 - September 2004
Skills
Telecommunications, Wireless, Call Centers, Customer Experience, Vendor Management, Mobile Devices, Customer Satisfaction, Customer Retention, VoIP, LTE, Customer Service, Team Leadership, Account Management, Troubleshooting, Speech Analytics, Quality System, Quality System..., Microsoft SQL Server, Microsoft Excel, Impact 360, Microsoft Office
Education
Middle Tennessee State University
Strayer University
Cigna June 2013 - Present
Cigna June 2012 - May 2013
Verizon Wireless August 2010 - June 2012
Verizon Wireless January 2009 - August 2010
Middle Tennessee State University January 2007 - May 2008
Skills
Account Management, Operating Systems, Sales Operations, Customer Service, Microsoft Office, Healthcare, Credentialing, Credit Risk, Data Entry, Social Networking, Health Insurance, Salesforce.com, Insurance, Microsoft Excel, Analysis
Education
Middle Tennessee State University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Marketing, 3.2
UNCPN December 2013 - Present
Allen Tate Realtors August 2013 - Present
Lifesigns August 2010 - March 2013
2010 MediFit Corporate Services, Inc May 2007 - August 2010
Verizon Wireless February 2005 - May 2007
Health Fitness Corporation July 2004 - February 2005
Cerner Corporation 2003 - 2003
Skills
Employee Wellness, Cpr Certified, Prevention, Healthcare Management, Microsoft Office, Health Insurance, Microsoft Excel, Microsoft Word, Sports, Nutrition Education, Weight Training, HIPAA, Outlook, Employee Benefits, Recruiting, PowerPoint, Public Health, Newsletters, Project Planning, Social Media, Training, Event Management, Process Scheduler, Budgets, Teaching, Nutritional Counseling, Team Building, Fitness, Higher Education, Team Leadership, Leadership, Hospitals, Program Development, Integration, Marketing, Athletics, Lifestyle, Exercise Prescription, Health Policy, Sports Nutrition
Education
J Y Monk 2013 — 2013
North Carolina Real Estate License
Middle Tennessee State University 2003 — 2005
B.S., Bachelor of Science
Middle Tennessee State University 2000 — 2003
M.S., Master of Science
Union City
Dish Network September 2014 - August 2015
Time Warner Cable July 2013 - September 2014
Ricoh Americas Corporation August 2012 - 2013
Verizon Wireless June 2010 - August 2012
Skills
Direct Sales, Cold Calling, Account Management, Quotas, Sales Process, Sales Operations, Salesforce.com, Sales Management, Customer Retention, B2B, Sales, Sales Presentations, Selling, Channel, Customer Satisfaction, Telecommunications, M2M, Wireless, Call Center, New Business Development, Management, Retail, Recruiting, Customer Experience, Sales Force Development, Selling Skills, Building Relationships, Mobile Devices, Lead Generation, Networking, Training, Call Centers
Education
Michigan State University - The Eli Broad College of Business 2005 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Michigan State University - The Eli Broad Graduate School of Management 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Verizon Wireless March 2008 - Present
Verizon Wireless April 2007 - March 2008
Verizon Wireless March 2005 - April 2007
St. Louis Public Library August 1999 - September 2001
Skills
Microsoft Office, Troubleshooting, Windows, Call Centers, Technical Support, Wireless Networking, Telecommunications, Wireless, Windows 7, Computer Hardware, Outlook, HTML, Computer Network..., Customer Experience, XP, Blackberry, VoIP
Education
Middle Tennessee State University 2012 — 2014
Bachelor of Applied Science (BASc)
Southern Illinois University, Edwardsville 1996 — 1999
Direct General Insurance April 2012 - Present
Central Parking System February 2011 - April 2012
Comcast November 2010 - February 2011
Sitel June 2010 - October 2010
Independent Consultant May 2010 - June 2010
Sitel May 2007 - December 2009
Verizon Wireless August 2005 - May 2007
American General Financial Services June 2004 - June 2005
Amsouth Amphitheater January 1999 - January 2005
Skills
Forecasting, Call Center, Billing, Budgeting, Budget Analysis, Budget Development, Budget Tracking, Revenue Forecasting, Call Center Development, Loan Origination, Personal Loans, Financial Analysis, Financial Planning, Corporate Finance, Financial Accounting, Hyperion, Hyperion Planning, Essbase, Budgets, Hyperion Enterprise, Call Centers, Financial Reporting, Process Improvement, Invoicing, Strategic Financial..., Finance, Microsoft Excel, Accounting, Access, Analysis, Variance Analysis, Accounts Payable, Management, Leadership, Auditing, Pricing, General Ledger, Training, Operations Management, Project Planning, Cash Management, Financial Forecasting
Education
Middle Tennessee State University 1999 — 2004
Bachelor of Business Administration, Management
Ezell-Harding Christian School
LG Electronics North America January 2011 - Present
Nokia (China) Investment Co. Ltd. 2006 - 2006
Nokia MP - India 2003 - 2006
Nokia Mobile Phones 2003 - 2006
Ericsson Inc 2000 - 2002
Verizon Wireless 1997 - 2000
Skills
Product Management, Vendor Management, Customer Relations, Wireless, Telecommunications, Management, Project Management, Product Development, Product Marketing, Customer Service, Customer Management, Mobile Communications, Business Development, Business Process, CDMA, CRM, Cellular Communications, Contract Negotiation, Cross-functional Team..., Customer Satisfaction, GSM, Mobile Devices, Process Improvement, Program Management, SDLC, Software Project..., Start-ups, Strategic Planning, Strategy, Testing
Education
San Diego State University-California State University 2007 — 2009
MBA, Business Adminsitration
Wayne State University 1998 — 2000
MSEE, Communications
Michigan Technological University 1993 — 1997
BSEE, Electrical Engineering
Indian School Muscat 1984 — 1993
High School
Human Rights Campaign April 2011 - October 2012
Care USA May 2008 - April 2011
Cox Enterprises October 2003 - May 2007
Cox Enterprises October 2001 - October 2003
Verizon Wireless June 1999 - June 2001
Skills
Windows, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Visio, Microsoft Publisher, Adobe Acrobat, Photoshop Elements, Navision, PeopleSoft, Internet Explorer, Firefox, Cloud Computing, Dropbox, iTunes, iPhone, iPad, Mac, Blackberry, Assistant to President, Executive..., Personal Assistance, Executive Support, Travel Planning, International Travel, Expense Reports, Event Planning, Organizational Charts, Presentation Design, Phone Etiquette, Filing, Benefits Administration, Peer Mentoring, French Horn, Piano, Dogs, Vegetarian, Scooters, Non-profit Volunteer, Ushering
Education
Middle Tennessee State University 1995 — 1999
Music Performance, General
Nordstrom July 2014 - Present
Greythorn at Nordstrom March 2014 - July 2014
H10 Capital at Microsoft September 2013 - March 2014
Patel EZFire Enterprises, LLC July 2013 - September 2013
Nuance Communications November 2010 - June 2013
Microsoft Corporation September 2007 - November 2010
Microsoft August 2007 - September 2007
Essential Security Software December 2006 - March 2007
Verizon Wireless 2004 - 2005
Freedom Scientific 2003 - 2004
Skills
Software Development, C#, C++, Embedded Systems, Testing, Test Automation, Operating Systems
Education
Middle Tennessee State University 1995 — 1998
Computer Science
University of Maryland University College June 2015 - Present
Walker Mill Middle School August 2014 - Present
Yahoo September 2013 - March 2014
Verizon Wireless February 2009 - March 2013
Bloguin October 2007 - April 2012
Cokesbury October 2002 - July 2006
Dell; Nashville, TN 2002 - 2002
Skills
Blogging, Microsoft Office, Website Promotion, Customer Service, Customer Support, Writing, New Media
Education
Middle Tennessee State University 2005 — 2008
M.S., Mass Communication
Tennessee State University 1996 — 2000
B.S., Mass Communication
Jackson National Life October 2010 - Present
Verizon Wireless March 2009 - October 2010
Dell August 2008 - January 2009
Independant Stock Trader September 2007 - August 2008
Wal-Mart March 2007 - September 2007
Walmart August 2006 - March 2007
Education
Middle Tennessee State University 2001 — 2005
Business Administration, Entrepreneurship
Verizon Wireless June 2014 - Present
Verizon Wireless 2008 - June 2014
Skills
M2M, Solution Selling, Direct Sales, Telecommunications, Wireless, Cellular Communications, VoIP, Managed Services, Customer Retention, Unified Communications, Quotas, Mobile Devices, Customer Experience, Sales, Mobile Technology, Sales Operations, Sales Presentations, Business Development, Account Management, 4G, Call Centers, Sales Process, CDMA, Cold Calling
Education
Middle Tennessee State University
Middle Tennessee State University
Technology Access Center January 2011 - Present
Middle Tennessee State University April 2008 - Present
Verizon Wireless August 2006 - September 2007
Education
Middle Tennessee State University 2007 — 2010
M.A., History
Middle Tennessee State University 2004 — 2005
B.S., Theatre, History
Verizon Wireless September 2003 - Present
Education
Middle Tennessee State University 1996 — 2001
BBA, Business Administration, Concentration Marketing
Internal Revenue Service December 2013 - Present
Verizon Wireless January 2009 - November 2012
Westar Aerospace and Defense Group Inc. April 2008 - July 2008
Redstone Arsenal May 2004 - December 2007
Skills
Troubleshooting, Microsoft Office, Training, Access, Project Management, Process Improvement, Team Leadership, Database Administration, Management, Leadership, Logistics, Customer Satisfaction, Time Management, Sales, Customer Service
Education
Strayer University 2011 — 2013
Master's degree, Government Acquisitions, 4.0
Middle Tennessee State University 2006 — 2007
Master, Business Administration
Middle Tennessee State University 2002 — 2006
B.A., Business Administration
Norgren March 2014 - Present
iNCLUSION August 2010 - February 2014
ViryaNet November 2009 - August 2010
Comcast June 2007 - October 2009
Verizon Wireless November 2002 - June 2007
Digital Impact 2000 - 2002
Armacell 1998 - 2000
Toshiba 1996 - 1998
Skills
Sales Process, SaaS, New Business Development, Lead Generation, Direct Sales, Selling, Sales Operations, Start-ups, Sales, Enterprise Software, Telecommunications, Marketing Strategy, Channel, Salesforce.com, Account Management, Solution Selling, Management, Sales Management, Recruiting, VoIP, Managed Services, Team Leadership, Wireless, Training, CRM, Cold Calling, B2B, Customer Retention, Channel Partners
Education
Wayne State University 2000 — 2002
MBA, Marketing
Michigan State University - The Eli Broad College of Business 1991 — 1995
BA, Marketing
Bridgestone September 2014 - Present
PeopleScout January 2014 - September 2014
PeopleScout February 2012 - December 2013
Bridgestone March 2011 - March 2012
Cricket Communications January 2009 - March 2011
PeopleScout November 2007 - November 2008
Dillards January 2007 - July 2007
Verizon Wireless May 2006 - December 2006
Skills
Recruiting, Employee Relations, Applicant Tracking..., Human Resources, Interviews, New Hire Orientations, Employee Engagement, College Recruiting, Talent Acquisition, Benefits Administration, Training, Employee Benefits, Payroll, Hiring, Personnel Management, Background Checks, Onboarding, Job Descriptions, FMLA, HRIS, Internet Recruiting, Screening Resumes, Talent Management, Taleo, HR Policies, Workforce Planning, Succession Planning, Staffing Services
Education
Middle Tennessee State University 2006 — 2008
B.S., Industrial/Organizational Psychology
Verizon Wireless December 2010 - Present
Sprint Nextel February 1999 - March 2009
Education
Michigan Technological University 1994 — 1998
BS, Electrical Engineering
Verizon Wireless June 2009 - Present
Sophos May 2004 - January 2009
ENDFORCE May 2004 - January 2007
SmartPipes August 2000 - August 2002
CompuServe/WCOM/UUNet February 1991 - May 2000
General Dynamics June 1988 - January 1991
Education
Michigan Technological University 1983 — 1988
BS, Computer Science
Oscoda High School
myNEXUS January 2015 - Present
Calsonic Kansei October 2012 - January 2015
Arbor Healthcare March 2012 - September 2012
Amazon.com September 2011 - March 2012
Vanderbilt University & Medical Center January 2010 - July 2011
Caterpillar Inc. May 2006 - March 2009
Direct General Insurance 2006 - 2006
Bridgestone 2004 - 2005
Verizon Wireless June 2003 - August 2003
Nissan North America 2003 - 2003
Skills
Employee Benefits, Certified Trainer, Pre-employment Testing, Change Management, Personnel Management, Performance Appraisal, HRIS, Employee Relations, Recruiting, PeopleSoft, Human Resources, Onboarding, New Hire Orientations, Applicant Tracking..., Workforce Planning, Training, Sourcing, Interviews, Benefits Administration, Coaching, Employment Law
Education
Middle Tennessee State University
Bachelors, Business Management
Caterpillar Financial March 2014 - Present
Caterpillar Financial Insurance Services July 2012 - March 2014
Caterpillar Financial February 2011 - July 2012
Ingram Book Company February 2008 - February 2011
Re/Max All Pro, Realtors, Inc. May 2005 - October 2007
Verizon Wireless September 2003 - May 2005
Ingram Book Company November 1999 - September 2003
Skills
Pivot Tables, Customer Service, Forecasting, Financial Reporting, PowerPoint, Microsoft Office, Vlookup, Finance, Access, Microsoft Excel, Analysis, Microsoft Word, Accounting, Negotiation, Budget Monitoring, Department Budgeting, Budget Process, Bloomberg, Bloomberg Terminal, SG&A, Regulatory Filings, Statutory Accounting, Investment Portfolio..., G&A
Education
Texas A&M University-Commerce 2010 — 2011
MBA
Middle Tennessee State University
BBA, Economics
Prudential Financial September 2012 - May 2015
The Prudential Insurance Company of America, Newark, NJ September 2012 - July 2014
Verizon Wireless 2010 - 2013
Hantz Group 2008 - 2009
COUNTY OF MUSKEGON June 1991 - January 2007
Skills
Conflict Resolution, Project Management, Volunteer Management, Coaching, Recruiting, Social Services, Event Planning, Insurance, Management
Education
Western Michigan University 2000 — 2007
MPA, Public Affairs and Administration
Michigan State University 1969 — 1975
BS, Criminal Justice
Black Knight Financial Services December 2008 - November 2014
Sony Online Entertainment July 2008 - December 2008
Verizon Wireless July 2003 - July 2008
Skills
XML, SQL, Java, Software Development, Microsoft SQL Server, JavaScript, HTML, Microsoft Office, Agile Methodologies, C++, Delphi, C#, Lua, XSL-FO, XSLT, XSL, Web Services, AJAX, ASP.NET, Databases, Visual Basic, SOAP, Web Development, Integration, Access, InRule, Scripting
Education
Middle Tennessee State University 2005 — 2008
BS, Computer Science
Verizon Wireless March 2012 - Present
Sprint Nextel June 2005 - March 2012
ATT June 1994 - October 2004
Skills
Network Design, Telecommunications, IP, Wireless, CDMA, Computer Network..., VoIP, Switches, MPLS
Education
MidAmerica Nazarene University
Management and Human Relations, Management
Wallenius Wilhelmsen Logistics November 2012 - Present
Verizon Wireless August 2011 - July 2012
Asurion January 2010 - July 2011
Skills
Microsoft Office, Sales, Public Speaking, Customer Satisfaction, Six Sigma, 5S, SharePoint, Process Improvement, Leadership, Training, Time Management, Troubleshooting, Management, Team Building, Strategic Planning
Education
Middle Tennessee State University 2003 — 2009
Communications, Organizational Communication, General
Verizon Wireless March 2005 - Present
Skills
Wireless, Telecommunications, Call Center, Vendor Management, Customer Satisfaction, Strategic Planning, Customer Service, Call Centers, Customer Experience, Customer Retention, Leadership, Managed Services, Management, Mobile Devices, Operations Management, Product Management, Sales Operations, Solution Selling, Team Building, Team Leadership, Troubleshooting, VoIP
Education
Middle Tennessee State University
Bachelor of Science (B.S.)
Franklin High School
Verizon Wireless September 2003 - Present
Skills
Wireless, EVDO, LTE, CDMA, 4G, Cellular Communications, Telecommunications, M2M, Mobile Devices, CDMA2000, Wireless Networking, GSM, 3G, Wireless Broadband, Mobile Technology, UMTS, WiMAX, VoIP, Mobile Communications, WiFi
Education
Middle Tennessee State University
Western Exterminator Company November 2013 - Present
Indiana University August 2012 - July 2013
Michigan State University - Student Athlete Support Services September 2010 - May 2012
Allstate Insurance January 2009 - August 2009
Verizon Wireless March 2007 - September 2008
Skills
Microsoft Office, PowerPoint, Adobe Acrobat, Access, PeopleSoft, Management, Customer Service, Team Leadership, Building Relationships, Cold Calling, Sales, Recruiting, Customer Retention, Word, Excel, Mac OS X, Tutorial Management..., GradesFirst, SIS, Staff Development
Education
Michigan State University 2010 — 2012
Master of Arts (MA), Sports Administration
Michigan State University 2000 — 2005
Bachelor of Arts (BA), Advertising
Cass
AdvanceMed Corporation January 2011 - Present
Tennessee Department of Health, Community Systems Division 2007 - Present
Tennessee Department of Health, Community Systems Division 2006 - 2007
Verizon Wireless 2005 - 2006
Tennessee Department of Labor and Workforce, Research and Statistics 2004 - 2005
Skills
Business Analysis, Access, Decision Support
Education
Middle Tennessee State University 2008 — 2010
Master of Business Administration, Business Administration
Tennessee State University 2000 — 2004
Bachelor of Science, Mathematics
Tennessee State University 2000 — 2004
BACHELOR OF SCIENCE DEGREE, COMPUTER SCIENCE
Verizon Wireless April 2012 - Present
Skills
Customer Retention, Sales Operations, Direct Sales, Telecommunications, Account Management, Salesforce.com, Sales, Leadership, Customer Satisfaction, Team Leadership, Call Centers, Sales Management, Training, Cross-functional Team..., Coaching, Customer Service, M2M, CRM
Education
Michigan State University 1988 — 1993
Bachelor of Science (BS), Non-Profit/Public/Organizational Management
Regis University 2013 — 2016
Master of Science (MS), Organizational Leadership / Project Management Specialization
Communications Consulting Group February 2014 - Present
Goodman Networks April 2013 - July 2013
Verizon Wireless July 2010 - January 2013
MetroPCS September 2007 - September 2009
Velocitel/MetroPCS in house contractor March 2006 - September 2007
Skills
3G, 4G, EVDO, CDMA, RF Engineering, LTE, Construction Management, Site Development, UMTS, Telecommunications, Cellular Communications, Wireless, Microwave, WiMAX, RF
Education
Michigan Technological University 1980 — 1985
B.S. Geological Engineering, Physics, Math
Verizon Wireless January 2013 - Present
OHM Advisors May 2006 - January 2013
Skills
Civil Engineering, AutoCAD, Stormwater Management, Construction Management, Road, Microstation, Drainage, Bridge, Site Development, Transportation..., Construction, Sewer
Education
Wayne State University 2008 — 2010
Master's degree, Civil Engineering
Michigan Technological University 2002 — 2006
Bachelor's degree, Civil Engineering
Verizon Wireless February 2013 - Present
Verizon Wireless September 2011 - February 2013
Skills
Telecommunications, Wireless, Customer Retention, Customer Satisfaction, Direct Sales, Customer Experience, Sales, Sales Operations, Sales Management, Account Management, Solution Selling, Retail, Cold Calling, Customer Service, Mobile Devices, Sales Process, Retail Sales, Cellular Communications, Team Leadership
Education
Michigan Technological University
Thomson Reuters TAX & ACCOUNTING España August 2015 - Present
Squeaky Clean Janitoral November 2008 - Present
Comcast June 2012 - August 2015
Verizon Wireless November 2011 - June 2012
Advance America November 2009 - November 2011
Metro Foodland June 2004 - November 2009
Skills
Call Centers, Customer Service, Wireless, Customer Retention, Customer Experience, Customer Satisfaction, Telecommunications, Troubleshooting, Cellular Communications, Technical Support, Sales, Direct Sales
Education
Michigan State University 2003 — 2007
bachelor of science, management
Verizon Wireless August 2010 - Present
Skills
Customer Retention, Call Centers, Contact Centers, Customer Experience, Customer Satisfaction, Telecommunications, VoIP, Wireless, Workforce Management, Telephony
Education
Michigan State University 1998 — 2003
Bachelor of Arts (BA), Social Sciences
Guaranty Trust Company 2013 - Present
Verizon Wireless 2005 - 2011
Education
Strayer University (DC) 2006 — 2007
Master's in Business Admistration, Human Resources Management/Personnel Administration, General
Middle Tennessee State University 1992 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General
Verizon Wireless July 2011 - Present
Education
Michigan Technological University 2004 — 2009
Bachelor of Science (BS), Business Admin with Accounting and Finance Concentrations
Verizon Wireless
Skills
Telecommunications, Call Centers
Education
Strayer University 2009 — 2013
Master of Business Administration (MBA), HR Management
Middle Tennessee State University 2004 — 2008
Bachelor of Social Work
Verizon Wireless
Skills
Customer Satisfaction, Customer Service
Education
Middle Tennessee State University
Bachelor's degree, Entrepreneurship/Entrepreneurial Studies
Volunteer State Community College
Associate's degree, Business/Commerce, General