Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Verizon Wireless Salaries. You can even request information on how much does Verizon Wireless pay if you want to. Learn about salaries, pros and cons of working for Verizon Wireless directly from the past employees.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless October 2015 - Present
Verizon Wireless January 2011 - Present
Verizon Wireless August 2009 - January 2011
Verizon Wireless July 2006 - September 2009
Skills
Training, Management, Team Building, Customer Experience, Customer Service, English, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Research, Sales, Wireless, Team Leadership, Telecommunications, Customer Satisfaction, Customer Retention, Leadership, Coaching
Education
Strayer University Charlotte 2015 — 2017
Master of Business Administration (M.B.A.), Human Resources Management
Strayer University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Monroe College 2004 — 2006
Associate's degree, Medical Administration
ACC Business/ AT&T May 2011 - Present
Anthem Blue Cross and Blue Shield September 2010 - May 2011
ADT March 2010 - August 2010
Wyndham Vacation Resorts November 2008 - December 2009
Verizon Wireless November 2007 - July 2008
ACC Business/AT&T June 2005 - November 2007
ACC Business/AT&T April 2003 - December 2004
ACC Business/AT&T August 2000 - April 2003
ACC Business/AT&T March 1999 - August 2000
Skills
Telecommunications, MPLS, VoIP, Managed Services, Call Centers, Unified Communications, Wireless, Ethernet, IP, Troubleshooting, T1, SIP, Customer Satisfaction, Telephony, Network Design, Solution Selling, Direct Sales, Co-location, Data Center, Customer Service, Access, Technical Support
Education
Monroe Community College 2003 — 2005
A.S, Business Administration; Management
Eastridge High School 1990 — 1994
Regents Diploma, General Studies
Bento Sushi 2012 - Present
ALDO Group August 2011 - February 2012
Verizon Wireless January 2011 - August 2011
Education
Monroe College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Accountant and tax agent September 2014 - Present
Rochester Management May 2013 - Present
JMB Construction December 2011 - Present
Presidential Village Associates January 1999 - Present
Barrington Residential January 2013 - April 2013
Verizon Wireless 2006 - 2008
Verizon Wireless 2006 - 2008
Skills
Team Leadership, Apartments, Preventive Maintenance, Loss Prevention, Building Codes, Delegation, Vendor Management Skills, Cost Accounting, Accounts Payable, Accounts Receivable, Office Management, Property Damage, Occupancy Planning, Grounds Management, Non-Profit Housing, Fair Housing, Project Management, Operations Management, Yardi Property..., propertyware software, Team Building, Budgets, Customer Service, Sales, Training, Business Planning, Investors, Recruiting, Selling, Time Management, Accounting, Tenant, Leases, Small Business, Rentals, Property, First Time Home Buyers, Nonprofits, Foreclosures, Single Family Homes, Marketing, Commercial Real Estate, Landlords, Asset Management, Contract Management, Due Diligence, Direct Sales, Management, Strategic Planning
Education
Alfred State College
Pharmaceutical Sciences
Monroe Community College
Entrepreneurial and Applied Business Studies A.S.S
Our Lady of Mercy High School
NYS Regents Diploma
Verizon Wireless April 2009 - Present
Education
State University of New York College at Brockport 2004 — 2007
Bachelor of Science (BS) in Physical Education, Physical Education Teaching and Coaching, k-12
Monroe Community College 2002 — 2004
Associate of Science (A.S.), Physical Education Teaching and Coaching
Viverae, Inc. September 2014 - Present
Verizon Wireless May 2012 - September 2014
Verizon Wireless April 2007 - May 2012
Verizon Wireless April 2006 - April 2007
H-Link On Call September 2000 - April 2005
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Customer Retention, M2M, Cold Calling, Cellular Communications, Sales Operations, Sales Process, Mobile Devices, VoIP, Customer Experience, Call Centers, Unified Communications
Education
Monroe College 2004 — 2006
Associate's degree, Business Administration and Management, General
Verizon Wireless October 2014 - Present
Dish Network July 2011 - September 2014
CYPRAS June 2006 - July 2010
University Directories May 2009 - August 2009
Direct 2 Market Sales Solutions April 2008 - November 2008
Skills
Virginia State Notary, Sales, Advertising, Social Media, Social Networking, PowerPoint, Microsoft Office, Blogging, Public Relations, Facebook, Event Planning, Editing
Education
Monroe Community College 2007 — 2010
Associate, Communication and Media Arts, Public Relations
University at Buffalo 2006 — 2007
communication
DeSales High School 2001 — 2006
Regents with Honors
Verizon Wireless December 2014 - Present
Too Faced Cosmetics June 2014 - August 2014
Delta Sonic November 2008 - June 2014
Sunshine Swim School December 2009 - May 2010
Skills
Management, Team Leadership, Sales, Customer Service, Marketing, Marketing Strategy, Market Research, Marketing Management, Digital Marketing, Visual Arts, Photography, Photoshop, Illustrator, Retail, InDesign, PowerPoint, Public Relations, Social Networking, Leadership, Microsoft Office, Time Management
Education
State University of New York College at Brockport 2012 — 2014
Bachelor of Business Administration (BBA), Marketing
Monroe Community College 2010 — 2012
Associate's degree, Liberal Arts and Sciences/Liberal Studies, 3.4
Irondequoit High School 2005 — 2009
Advanced Regents Diploma
Verizon Wireless June 2011 - Present
EyeWonder June 2007 - June 2011
Founders Kitchen and Bath Inc. October 2005 - June 2007
Merkel Donohue 2003 - 2004
Skills
Graphic Design, Management, Photoshop, Customer Service, Advertising, CRM, Digital Marketing, Mobile Marketing, E-commerce, Online Advertising, Mobile Advertising, Email Marketing
Education
State University of New York College at Buffalo 1992 — 1995
Bachelors, Graphic Design
Monroe Community College
Associates, Interior Design
Verizon Wireless September 2014 - Present
Skills
Wireless, Sales Management, Account Management, Sales Process, Sales Operations, Sales, Customer Retention, Cold Calling, Customer Satisfaction, Mobile Devices, Selling
Education
Monroe College-New Rochelle
Verizon Wireless March 2013 - Present
Verizon Wireless April 2006 - February 2013
Verizon Wireless October 2000 - March 2006
CECOM, Research and Development Engineering Center (RDEC) July 1998 - September 2000
CECOM, Research and Development Engineering Center (RDEC) May 1997 - July 1998
CECOM, Research and Development Engineering Center (RDEC) October 1993 - May 1997
CECOM, Research and Development Engineering Center (RDEC) April 1991 - October 1993
Skills
Wireless, Telecommunications, LTE, CDMA, Mobile Devices, Cellular Communications, 4G, Program Management, Integration, UMTS, PMP, 3G, VoIP, GSM, Cross-functional Team..., Project Management
Education
Stevens Institute of Technology
Masters of Electrical Engineering - MEE, Electrical Engineering and Telecom
Monmouth University
BSEE, Electrical Engineering
Macbeth Inc. March 2014 - Present
ULTA Beauty March 2013 - March 2014
Planet Beach Contempo Spa June 2011 - March 2013
Aldo Group November 2008 - March 2011
The Estée Lauder Companies Inc. July 2008 - September 2008
Verizon Wireless December 2005 - May 2008
Skills
Sales, Recruiting, Coaching, Customer Service, Retail, Merchandising, Management, Inventory Management, Store Management, Visual Merchandising, Team Building, Profit, Strategic Planning, Business Planning, Retail Sales, Inventory Control, Cosmetics, Beauty Industry, Skin Care, Spa, Makeup Artistry, Product Knowledge, Fashion, Store Operations, Driving Results, Leadership, Training, Hiring, Marketing, Sales Management, Sales Operations
Education
Monroe Community College
Associate's degree, Liberal Arts/Business Administration
St. John Fisher College
Business Management/Marketing
Rochester Gas & Electric June 2013 - Present
Verizon Wireless May 2010 - May 2013
Time Warner Cable August 2009 - May 2010
CVS Caremark Corporation June 2008 - August 2009
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Service, Telecommunications, Troubleshooting, Customer Retention, Team Leadership, Microsoft Office, Process Improvement, Microsoft Excel, Wireless, Workforce Management, Technical Support, Vendor Management, Team Building
Education
Monroe Community College 2013 — 2015
Associate of Science (AS), Information Technology
University at Albany 2005 — 2009
Bachelors, Mathematics
Rochester General Health System May 2013 - Present
Enterprise Rent-A-Car May 2010 - September 2011
Verizon Wireless May 2009 - May 2010
Education
SUNY Geneseo 2006 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General, 3.6
Monroe Community College 2004 — 2006
None-Tranferred Credits, Liberal Arts, 3.9
Verizon Wireless January 2015 - Present
Sutherland Global Services December 2012 - January 2015
Piercing Pagoda August 2011 - November 2012
Seabreeze Amusement Park May 2008 - September 2012
Dollar General September 2010 - December 2010
Skills
Microsoft Office, Cpr Certified, Customer Service, Childcare, Special Needs, People-oriented, Dependable Team Player
Education
SUNY Brockport 2012 — 2014
Bachelor's degree, Broadcast Journalism
Monroe Community College 2010 — 2012
Associate's degree, Communications/Journalism
Bosch Security Systems March 2014 - Present
EarthLink Business June 2013 - February 2014
GLOBALINX February 2012 - May 2013
Athletica January 2010 - February 2012
Citi October 2008 - January 2010
Verizon Wireless March 2007 - July 2008
Sutherland Global Services 2006 - 2008
Skills
Telecommunications, Customer Service, Call Centers, Team Building, Sales Management, Account Management, Direct Sales, New Business Development, Sales, Management, Microsoft Office, Troubleshooting, Negotiation, Training, Coaching, Call Center, Business Development, Salesforce.com, Customer Satisfaction, VoIP, SIP Trunking, Unified Communications, Telephony, MPLS, Hosted Services, SIP, T1, Networking, Data Center, Ethernet, IP PBX, IP, CRM, Sales Process, Internet Services, B2B, VMware, NetSuite, Managed Services, Co-location, Wireless, PRI, Act-On, Lead Generation, Customer Retention, Selling, Cloud Computing, Long Distance, SaaS, Carriers
Education
State University of New York College at Brockport 2014 — 2017
Master of Science (MS), Mental Health Counseling/Counselor
State University of New York College at Geneseo 2004 — 2006
Bachelor of Business Administration (BBA)
Monroe Community College 2002 — 2004
Associate of Arts and Sciences (AAS)
Livonia High School
Baltimore School for the Arts January 2015 - Present
Baltimore Chamber Orchestra April 2014 - Present
Just B Magic July 1997 - Present
Johns Hopkins University August 2011 - September 2013
Kirtas Technologies May 2006 - August 2011
Screenvision Direct January 2005 - December 2005
Verizon Wireless January 2004 - December 2004
Nazareth College Arts Center January 2001 - January 2003
VIX/Snyder's Drugs January 2000 - January 2003
Skills
Troubleshooting, Digital Imaging, Customer Satisfaction, Microsoft Office, Photography, Training, Sound, Call Center, Fax, Lighting, Film Production, Customer Service, OS X, Acting, Photoshop, Windows, Management, Budgets, Software Documentation, Film, Social Media, Software Installation, Public Speaking, Adobe Creative Suite, Technical Writing, Scanners, Data Entry, Social Networking, Leadership
Education
Nazareth College 2000 — 2003
Theater Arts
Monroe Community College 1999 — 2000
Communications
Liberty Mutual Insurance February 2012 - Present
BNI September 2013 - January 2014
Verizon Wireless September 2011 - February 2012
Mary Cariola Children's Center September 2010 - September 2011
Skills
Property & Casualty..., Sales, Life Insurance, Term Life Insurance, Whole Life, Fixed Annuities, Customer Service, Investments
Education
University of Arizona 2011 — 2014
Bachelor's degree, Philosophy, Politics, Economics, and Law (PPEL)
Monroe Community College 2009 — 2011
Associate's degree, Mathematics
Verizon Wireless September 2012 - Present
Childsplayspot September 2011 - December 2012
Summit Area YMCA April 2008 - August 2012
Monmouth University September 2009 - May 2010
Cold Stone Creamery April 2007 - January 2009
Skills
Sales, Customer Service, Fundraising, Microsoft Office, Social Media, PowerPoint, Microsoft Word, Public Relations, Research, Community Outreach, Leadership, Microsoft Excel, Teaching, Time Management, Workshop Facilitation, Team Building, Social Networking, Teamwork, Cold Calling, Cpr Certified
Education
Thomas Edison State College 2012 — 2013
Monmouth University 2009 — 2012
Verizon Wireless January 2015 - Present
Sutherland Global Services May 2014 - January 2015
Walmart July 2012 - July 2014
Michaels Stores, Inc. July 2009 - June 2014
WBSU, 89.1 the Point December 2011 - May 2012
Michaels Stores, Inc. July 2011 - February 2012
WMCC The Fuse September 2010 - May 2011
WMCC The Fuse September 2009 - May 2010
Skills
Wordpress, Facebook, Cash Register, Broadcast, Cashiering, Commercials, Video Editing, Final Cut Pro, Audio Editing, Radio, Adobe Audition, Mac, Twitter, Basic American Sign..., Time Management, Communication, Creative Writing, News Writing, Social Networking, WordPress, YouTube, iMovie, Photoshop, Social Media
Education
The College at Brockport 2011 — 2013
Bachelor's degree, Broadcast Journalism
Monroe Community College 2009 — 2011
Associate of Science (A.S.), Communication and Media Arts
MarketSource / Hewlett-Packard October 2014 - Present
Samsung Experience Shop April 2013 - May 2014
Verizon Wireless November 2011 - August 2012
Sony Style February 2010 - March 2011
Sony Style November 2008 - March 2011
Sony Style August 2008 - March 2011
Starbucks May 2007 - May 2008
Maklansky, Grunther, M.D., P.C. June 2002 - December 2005
Skills
Sales Management, Time Management, Sales, Leadership, Customer Satisfaction, Customer Service, Consumer Electronics, Problem Solving, Team-oriented, Selling, Business Strategy, Microsoft Office, Business Analysis, Relationship Management, Access, Organization, New Challenges, Communication, Ethics, Sales Prospecting
Education
State University of New York Empire State College
Master's Degree, Project Management
Monroe College-New Rochelle
Bachelor's Degree, Business Administration, Management and Operations
Westchester Community College
Associate's Degree, Marketing
Bronx High School of Science
State University of New York College at Geneseo
Cydcor March 2015 - Present
Verizon Wireless March 2014 - March 2015
NADAP January 2014 - January 2015
Insonmia Restaurant and Lounge December 2012 - September 2014
T-Mobile October 2012 - June 2013
Best Buy November 2009 - January 2013
1 on 1 Academic October 2010 - April 2012
Champion Learning Center May 2009 - February 2011
Skills
Photoshop, Entertainment, Theatre, Acting, Stage, Event Planning, Event Management, Social Media, Microsoft Office, Editing, Training, Sales, Customer Service, Teaching, Fundraising, Spanish, Outlook, Teamwork, Retail Sales, Retail, PowerPoint, Public Speaking, Microsoft Word, Data Entry, Facebook, Creative Writing, Social Networking, Research, Microsoft Excel, Marketing, Time Management, Nonprofits, Critical Thinking, Market Research, Telephone Skills, Email Marketing, Visual Merchandising, Leadership, Team Leadership, Problem Solving, Social Media Marketing, Management, Budgets, Advertising, Customer Experience, Strategic Planning, Human Resources
Education
Monroe College 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Management and Marketing
ShoreTel December 2013 - Present
GLOBALINX July 2008 - December 2013
5LINX Enterprises, Inc. July 2008 - July 2011
Verizon Wireless January 2007 - July 2008
WALMART STORES INC October 2004 - February 2007
Skills
Polycom: Qualified..., Customer Satisfaction, Billing, VoIP, Telecommunications, Call Center, Project Management, Skilled Negotiator, Exceptionally Organized, Quick Study of..., Negotiation, SIP Trunking, MPLS, Account Management, Call Centers, SIP, Customer Service, Team Building, Direct Sales, Sales, Salesforce.com, Cisco VoIP, Adtran, Polycom, Price Quotes, Microsoft Office, Unified Communications, Managed Services, Solution Selling, Telephony, New Business Development, Wireless, Networking, Customer Retention, Disaster Recovery, Invoicing, Sales Process, Management, Training, Selling, Sales Operations, Professional Services, Cold Calling, Sales Management, SaaS, Customer Experience, Data Center, Strategic Partnerships, Vendor Management, Team Leadership
Education
Roberts Wesleyan College 2013 — 2015
Bachelor's degree, Organizational Management
Monroe Community College 2009 — 2012
Associates, Business Administration
Shear Ego International School of Hair Design 2004 — 2006
NYS License, Cosmetology
Tek-Sales, Inc. November 2013 - November 2014
Kodak - Data Integrity & Commercial Imaging January 2013 - November 2013
Rochester General Hospital September 2012 - November 2012
Ambrell -- An Ameritherm Company March 2012 - May 2012
ACC Business/AT&T March 2011 - March 2012
Music For Life 2012 - 2012
Rochester Foot Care Associates September 2010 - March 2011
AT&T (ACC Business) November 2009 - September 2010
Verizon Wireless October 2003 - October 2009
Wegmans Food Markets October 2002 - February 2003
Skills
Data Entry, Microsoft Excel, Microsoft Word, Microsoft Office, QuickBooks, Customer Service, Outlook, Call Center, Customer Satisfaction, Phone Skills, PowerPoint, Inventory Management, Sales, Software Documentation, Telephone Skills, Invoicing
Education
Boces 2003 — 2003
Certificate, Medical Billing and Coding
Monroe Community College 1994 — 1996
Associates, Broadcasting and Media Communications
Eastridge High School
Verizon May 2005 - Present
Verizon Wireless 2005 - Present
Global Crossing September 2000 - February 2002
Frontier Cellular February 1998 - September 2000
Sprint November 1995 - February 1998
Cell One June 1986 - November 1995
Skills
VoIP, IP, Switches, SS7, Network Design, Telecommunications, Networking, CDMA, Cellular Communications, SIP, Cisco Technologies, Wireless, T1, Telephony, Transmission, Optical Fiber
Education
Rutgers University-New Brunswick 1982 — 1986
BA, Sciences
Monroe Community College 1980 — 1981
AAS, Electronics
Volunteer September 2011 - Present
Self Employed Writer January 2010 - Present
Verizon Wireless June 2000 - April 2010
Skills
Blogging, Photography, Books, Nonprofits, Customer Service, Public Speaking, Storytelling, Television, Editing, Social Media, Time Management, Music, Social Networking, Customer Satisfaction
Education
State University of New York College at Brockport 2013 — 2016
Communications, Broadcast Journalism
Monroe Community College 2011 — 2013
Associate of Science (A.S.), Communication and Media Studies
Verizon Wireless February 2014 - Present
Verizon Wireless October 2010 - Present
Skills
Account Management, Sales Operations, Sales Management, Direct Sales, Sales, Solution Selling, Wireless, Telecommunications, Customer Retention, Sales Process, Cold Calling, Customer Satisfaction, B2B, Networking, Mobile Devices, Customer Experience, Sales Presentations, Business Development, Team Leadership, Retail, Management, Team Building, Training, Customer Service, Inventory Management, M2M, Quotas, Hiring, Store Management, Mobile Technology, Social Networking, Budgets, Microsoft Office, Leadership, Cellular Communications, VoIP, Product Marketing, Cross-functional Team..., CRM, Marketing Strategy, Call Centers
Education
Monroe College-New Rochelle 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Irr Supply Centers June 2012 - Present
Townsquare Media April 2011 - June 2012
78 Degrees West January 2010 - January 2011
Verizon Wireless October 2004 - January 2010
Skills
Sales, Sales Management, Account Management, Retail, Sales Operations, Customer Service, Direct Sales, Cold Calling, Customer Retention, Customer Satisfaction, HVAC, HVAC Controls, Plumbing Fixtures, Drainage, Drainage Systems, Commercial Plumbing, Outside Sales, Commercial HVAC, Marketing, Building Relationships, Networking, Air Conditioning, Energy Conservation, Indoor Air Quality, Wholesale, Building Automation, Sales Growth, Territory..., Territory Expansion, Trade Shows, Hydronic, Energy Efficiency, Split Systems, Retail Sales, Sales Presentations, Sales Process, Sales Leads, Sales Leadership...
Education
Monroe Community College 2001 — 2003
Associates, Business Administration
Excellus Blue Cross Blue Shield August 2007 - Present
Wall Street Bar & Grill and Vinyl Nightclub July 2012 - Present
BreakThrough Entertainment January 2013 - Present
RDG DJ Group January 2012 - August 2012
ONE Nightclub and Lounge February 2012 - March 2012
Lucky's Saloon February 2011 - June 2011
Verizon Wireless January 2005 - May 2007
Best Buy September 1999 - December 2004
Skills
Coaching, Contract Negotiation, Interviewing, Video, Customer Relations, Customer Service, Team Building, Human Resources, Interviews, Management, Recruiting, Call Centers, Customer Retention, Time Management, Customer Satisfaction, Sales, Employee Benefits, Team Leadership, Training, Account Management, Leadership, CRM, Cold Calling, Employee Relations, Outlook, Marketing, Process Improvement, Talent Acquisition, Vendor Management, Event Planning, Insurance, Social Networking, Performance Management, Hiring, Strategic Planning, Leadership Development, Public Speaking, Sales Management, Project Management, Budgets, Talent Management, Microsoft Office, Teamwork, PowerPoint, Event Management, Marketing Communications, Program Management, Operations Management, Access, Social Media
Education
Monroe Community College 1996 — 1999
Associates, Communications
Greece Olympia 1992 — 1996
Verizon Wireless May 2012 - Present
Alcatel-Lucent March 1998 - April 2012
Skills
VoLTE, Call Processing, EVDO, CDMA, LTE, 3GPP, 4G, WCDMA, UMTS, 3G, SS7, VxWorks, GSM, Wireless, IP, QoS, SIP, Cellular Communications, WiMAX, Ethernet, SNMP, RF, GPRS
Education
Monmouth University 1988 — 1992
Master of Science (MS), Computer Science
Wells Fargo Home Mortgage July 2012 - Present
Bank of America January 2012 - July 2012
Verizon Wireless August 2008 - October 2010
Skills
Customer Service, Loans, Sales, Credit, Risk Management, Mortgage Banking, Mortgage Lending, Customer Experience, Microsoft Office, Insurance, Underwriting, Residential Mortgages, Financial Analysis
Education
State University of New York College at Buffalo 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Sociology
Monroe Community College
Associate of Science (A.S.), Liberal Arts 2010
Berry January 2015 - Present
HubShout May 2013 - Present
Pictometry International Corp. May 2012 - April 2013
Pictometry International Corp. May 2012 - January 2013
RawSaw Services International Inc October 2004 - May 2012
Verizon Wireless August 2002 - August 2004
Verizon Wireless November 2001 - August 2002
Verizon Wireless April 2001 - October 2001
University of Rochester March 1998 - April 2001
Skills
Microsoft Excel, Microsoft Office, Business to Business..., Microsoft Word, PowerPoint, Customer Service, Teamwork, Social Media, Sales Rep Training, Business-minded, Business Management..., Marketing, Sales Growth, Sales&Marketing, English, Outlook, Sales, GIS, Salesforce.com, SEO, PPC, Digital Marketing, Account Management, Social Media Marketing, Social Networking, New Business Development
Education
Monroe Community College 1995 — 1998
Associate's degree, Business Administration and Management, General
KeyMe April 2015 - Present
Comptoir des Cotonniers October 2014 - January 2015
87AM June 2014 - October 2014
Bloomingdale's October 2012 - February 2013
W Hotels July 2012 - November 2012
Gap Inc./Gap July 2004 - July 2012
Verizon Wireless August 2010 - June 2011
Google July 2007 - November 2007
Skills
Social Networking, Customer Service, Social Media, Advertising, Sales, Facebook, Merchandising, Public Relations, Visual Merchandising, Customer Experience, Retail, PowerPoint, Photoshop, Microsoft Office, Community Management, Adobe Creative Suite, Mac OS X, Twitter, Android, Customer Retention, YouTube, POS, Microsoft Word, Customer Engagement, Clienteling, Content Calendars, Digital Copywriting
Education
State University of New York College at Buffalo 2008 — 2011
Bachelors, Public Communication
Monroe Community College 2003 — 2006
Associates of Science, Advertising
Churchville-Chili 1999 — 2003
City of Rochester Emergency Communications Department 911 December 2010 - Present
Finger Lakes Gaming and Racetrack February 2004 - October 2009
Verizon Wireless October 2006 - December 2007
Skills
Public Safety, Emergency Services, Emergency Management, NIMS, Cpr Certified, Weapons of Mass..., Preparedness, Hazardous Materials, First Responder, EMS, Dispatching, Enforcement, Call Centers, Leadership, Computer Aided Dispatch, Supervisory Skills, Emergency Medical..., Crisis Communications, Peer Mediation, Peer Support, Peer Mentoring, Telecommunications, Critical Incident..., Incident Command, Customer Service, Training, Collaboration, Teamwork, Mac OS, Microsoft Office, Public Speaking, Community Outreach, Government, Disaster Response, Policy, Homeland Security, NCIC, IBM iNotes, Lean Six Sigma, Sustainability, Innovation Development, Creativity Skills, Analytical Skills, Organization Skills, Organizational..., Management, Team Building
Education
The Chicago School of Professional Psychology 2014 — 2015
Certificate Course, I/O Psychology, 3.67
St. John Fisher College 1992 — 1999
Bachelor's Degree, Theology/Theological Studies
Monroe Community College
Certificate, Emergency Medical Technology/Technician
Southern New Hampshire University 2015 — 2017
Master of Business Administration (MBA), Business Intelligence
Verizon Wireless October 2014 - Present
Verizon Wireless September 2011 - October 2014
V.P. Enterprises August 2007 - September 2011
Best Buy June 2005 - August 2007
Skills
Cold Calling, Sales Presentations, Customer Service, Team Building, Team Leadership, Social Networking, Leadership, Networking, Direct Sales, Customer Retention, Sales Process, Sales, Solution Selling, Customer Satisfaction, B2B, Account Management, Microsoft Office, Social Media, Training
Education
SUNY Brockport 2009 — 2011
Bachelor of Science (BS), Organizational Communication, Rhetoric, Public Speaking
Monroe Community College 2005 — 2007
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Ehealthtechnologies June 2013 - Present
M& V Labor June 2012 - May 2014
Janitronics Building Services March 2011 - June 2012
Adecco Staffing June 2007 - July 2009
Insurance Auto Auctions February 2007 - July 2009
Kelly Services March 2007 - June 2007
Frontier Telephone Communications September 2006 - March 2007
Adecco Staffing February 2004 - September 2006
Ad Type Positioning January 2001 - June 2004
Verizon Wireless September 1998 - January 2001
Skills
Accounting, Advertising, Budgets, Call Center, Call Centers, Coaching, Customer Satisfaction, Customer Service, Data Entry, Editing, Event Management, Event Planning, Fundraising, Insurance, Inventory Management, Invoicing, Leadership, Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, Outlook, PowerPoint, Process Scheduler, Program Management, Public Relations, Public Speaking, Research, Retail, Sales, Sales Management, Social Media, Social Media Marketing, Social Networking, Strategic Planning, Team Building, Training
Education
Monroe Community College 2010 — 2014
Monroe Community College
Associate of Science, Liberal Arts, and General Studies, Health Related
Verizon Wireless May 2001 - Present
DSET February 1999 - January 2001
Network Programs December 1996 - December 1998
AT&T June 1994 - December 1996
Skills
Wireless, Unix, Java Enterprise Edition, Perl, Telecommunications, Agile Methodologies, Java, Weblogic, Linux, Spring
Education
Monmouth University 1991 — 1994
Master of Science (MS), Computer Science
Verizon Wireless January 2015 - Present
Wild Wood Country Club June 2013 - October 2014
Legacy Senior Communities May 2010 - May 2013
Skills
Microsoft Office, Team Building, Computer Security, Computer Network..., Computer Repair, Computer Hardware, Computer Science, Computer Maintenance, Computer Proficiency, Wireless Networking, Networking, Data Entry, Windows Vista, Windows 7, Network Security, Public Speaking, SQL
Education
Rochester Institute of Technology 2012 — 2014
Computer Security
Monroe Community College 2009 — 2011
Information Technology, Network Security
Apple June 2014 - Present
Entercom December 2012 - August 2013
Rochester Broadway Theatre League November 2011 - December 2012
Verizon Wireless September 2007 - November 2012
Target August 2006 - September 2008
ADT Security Services January 2005 - October 2005
Rochester association of Performing Arts 2004 - 2005
Walmart May 2003 - August 2003
JCPenney August 2002 - December 2002
Education
Monroe Community College 2004 — 2005
Communication and Media Studies
AMF Bowling Centers, Inc August 2011 - Present
Verizon Wireless August 2005 - August 2011
Rubino’s Italian Submarines January 2005 - January 2006
Skills
Sales, Customer Retention, Customer Service, Sales Management, Event Planning, Account Management, Event Management, Customer Satisfaction, Sales Operations, Team Building, New Business Development, Social Media, Cold Calling, B2B, Marketing, Microsoft Office, Leadership
Education
Monroe Community College 2002 — 2004
Associates Degree, Liberal Arts of the Sciences
Good Smoke BBQ CO. July 2010 - Present
Roc City Rib Fest LLC January 2008 - Present
Verizon Wireless December 2012 - April 2014
Verizon Wireless January 2008 - October 2011
Verizon Wireless December 2006 - January 2008
Verizon Wireless May 2005 - December 2006
Skills
Sales, Retail, Marketing, Customer Satisfaction, Sales Operations, Sales Management, Budgets, Facebook, Coaching, Administration, Retail Sales, Cold Calling
Education
Monroe Community College
Liberal Arts, 2003
Northern Virginia Community College
Liberal Arts & Psychology Concentration
Kay Jewlers August 2014 - Present
Diamond Wireless July 2013 - 2014
Concentrix January 2013 - May 2013
Verizon Wireless December 2006 - March 2011
New Horizons Computer Learning Centers January 2010 - January 2010
Frontier 2003 - 2004
Skills
Sales Operations, Sales Management, Account Management, Direct Sales, Sales, Cold Calling, Sales Process, Customer Satisfaction, Customer Service, Selling, Team Building, Wireless, Telecommunications, Call Center, Solution Selling, B2B, Marketing, Management, Lead Generation, Training, Forecasting, Leadership, Customer Retention, VoIP, Inventory Management, Cross-functional Team..., Team Leadership, Product Management, Business Development, Sales Presentations, Mobile Devices, Operations Management, Salesforce.com, CRM, Contract Negotiation, New Business Development, Networking, Customer Experience, Retail, Hiring, Selling Skills, Building Relationships, Product Marketing, Vendor Management, Team Management, Strategic Partnerships, Call Centers, Coaching, Negotiation, Outside Sales
Education
Monroe Community College
Radiologic Technology/Science - Radiographer, 3.9
Currently Unemployed December 2012 - Present
Honda of America Mfg., Inc. 2011 - 2011
Verizon Wireless August 2007 - February 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Automotive, Inventory Management, Teamwork, Outlook, Lean Manufacturing, Team Building, Carpentry, journeyman
Education
Monroe College 2007 — 2009
"AA", Business Administration and Management, General
Verizon Wireless June 2014 - Present
Banana Republic / Gap Inc. March 2014 - Present
McDougall Communications November 2014 - June 2015
Sutherland Global Services September 2013 - March 2014
Sutherland Global Services October 2012 - August 2013
Bivona Child Advocacy Center April 2013 - April 2013
Sutherland Global Services January 2011 - September 2012
George Eastman House May 2012 - August 2012
One Communications October 2008 - January 2010
Skills
Customer Service, Social Media, Great communications..., Writing, Problem Solving, Employee Engagement, Manual Drafting, Microsoft Word, Microsoft Excel, PowerPoint development, Hiring Employees, Driving Results, Leadership, Blogging, Community Outreach, Constant Contact, Research, Communication, Public Relations, Press Releases, Program Development, Social Networking, Media Relations
Education
State University of New York College at Brockport
Bachelor's Degree, Journalism and Broadcasting, Public Relations concentration and Marketing
Monroe Community College 2010 — 2013
Associate of Science (A.S.), Liberal Arts-General Studies
Time Warner Cable June 2015 - Present
Verizon Wireless April 2014 - May 2015
Skills
Sales Management, Sales Operations, Direct Sales, Customer Service, Wireless, Leadership, Product Development, Credit, Budgets, Recruiting, Marketing Strategy, Coaching, Sales, Retail, Management, Customer Retention, Finance, Strategy
Education
Monroe College 2000 — 2002
Rochester Institute of Technology May 2011 - Present
City of Rochester May 2011 - November 2012
City of Rochester September 2010 - March 2011
Verizon Wireless January 2004 - March 2010
Verizon Wireless June 2001 - January 2004
University of Rochester, William E. Simon School Of Business September 1998 - June 2001
University of Rochester, Office of Undergraduate Admissions September 1996 - September 1998
University of Rochester September 1992 - September 1996
Seneca Zoo Society January 1990 - January 1992
Genesee Country Village & Museum January 1987 - January 1989
Skills
Event Management, Not for Profit, Public Relations, Research, Teamwork, Fundraising, Management, Event Planning, Leadership, Volunteer Management, Customer Service, Coaching, Team Building, Sales, Training, Community Outreach, Marketing Communications, Recruiting, Time Management
Education
State University of New York College at Fredonia 1984 — 1986
Bachelor's degree, Communications & Public Relations
Monroe Community College 1981 — 1984
AS, Liberal Arts
East High
Frontier Communications January 2015 - Present
The Jackman Group LLC October 2014 - October 2014
Verizon Wireless June 2009 - June 2013
Verizon Wireless January 2005 - May 2009
ADT Security Services April 1999 - December 2004
Arc of Monroe County June 1984 - April 1999
Skills
Call Centers, Customer Retention, Leadership, Team Leadership, Customer Satisfaction, Customer Service, Customer Experience, Team Building, Cross-functional Team..., Troubleshooting, Telecommunications, Call Center, Cellular Communications, Microsoft Office, Mobile Devices, Strategic Planning, Wireless, Process Improvement, Coaching, Sales Operations, Management, Program Management, Mobile Technology, Change Management, Leadership Development, Performance Management, Networking, Training, Operations Management, Account Management, Mobile Communications, Sales, Project Management, Employee Training, Security, Sales Management, Quality Assurance, Time Management, Project Planning, Human Resources, Problem Solving, Recruiting, Technical Support, Negotiation, Budgets, Transportation..., Professional Driver, CDL Class B
Education
Roberts Wesleyan College 2003 — 2004
Master's, Strategic Leadership
State University of New York College at Brockport
Bachelor's degree, Social Work
Monroe Community College
Associate's degree, Human Services, General
Cobblestone Capital Advisors, LLC. July 2012 - Present
Verizon Wireless January 2008 - June 2012
Skills
Communication, Fax, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Office Administration, Account Reconciliation, Time Management, Financial Statements, Teamwork, Data Entry, Administration, PowerPoint
Education
Monroe Community College 2005 — 2007
Associate's degree, Human Services, General, Dean's List
V w June 2011 - Present
Verizon Wireless June 2011 - Present
Verizon Wireless June 2011 - Present
Whole Foods Market November 2007 - June 2011
Skills
Customer-focused Service, Microsoft Excel, Customer Service, Microsoft Office, Call Center
Education
Monroe College 2007 — 2011
BA, Accounting/Finance
Verizon Wireless October 2014 - Present
Skills
Time Management, Learning Quickly, Microsoft Office, Problem Solving, Customer Satisfaction, Team Leadership, Sales, Sales Management
Education
Iona College 2012 — 2016
Master of Business Administration (M.B.A.), Finance and Human Resource Management; Advanced Certificate in Project Management
Monroe College 2007 — 2009
Bachelor of Business Administration (BBA), Finance, General
Staples May 2013 - Present
Waste Management June 2011 - January 2013
Waste Management January 2011 - June 2011
Waste Management March 2009 - January 2011
Waste Management November 2008 - March 2009
Waste Management June 2007 - November 2008
Frontier Communications February 2006 - June 2007
Verizon Wireless 2000 - 2005
Skills
Salesforce.com, DocuSign, Sales Management, Supervisory Experience, Team Leadership, Sales, Sales Analysis, Trend Analysis, Customer Service, Kronos Timekeeping, Tops, PeopleSoft, Varicent, Seibel, Jade, Lync, Computer Proficiency, PowerPoint, Microsoft Excel, Microsoft Word, Call Center, Telephony, Typing
Education
Monroe Community College 2003 — 2005
Business Administration and Management, General
Brockport High School 1992 — 1996
High School Diploma
WE-MO-CO Vocational/Technical School 1994 — 1995
Vocational Education Degree, Business Office Careers
Stryker March 2015 - Present
Stryker June 2014 - March 2015
Alstom Transport January 2013 - May 2014
Verizon Wireless August 2010 - August 2012
Rochester Institute of Technology August 2010 - March 2012
JP Morgan Chase November 2008 - July 2010
University at Buffalo January 2008 - May 2008
Skills
Microsoft Office, Technical Writing, Technical Training, Editing, Instructional Design, Instructor-led Training, Hands-on Training, FrameMaker, Adobe Creative Suite, Graphic Design, Java, JavaScript, PHP, MySQL, HTML5, HTML + CSS, Flash, Photoshop, Dreamweaver, Illustrator, InDesign, Usability Testing, Information Design, ActionScript, Mac OS, Adobe Audition, Web Design, Web Content, CompTIA A+ Certification, HTML, Training, Software Documentation, Writing, Content Management
Education
Rochester Institute of Technology 2010 — 2012
Professional Studies, Technical Information Design, Strategic Training
Rochester Institute of Technology 2010 — 2011
Advanced Certificate, Strategic Training
University at Buffalo 2006 — 2008
B.A., English
University of Kent 2007 — 2007
International Exchange Program, English Language and Literature, General
Monroe Community College 2003 — 2005
A.S Communications and Media Arts, Professional, Technical, Business, and Scientific Writing
Palmyra-Macedon High School 2001 — 2003
Regents Diploma
Iberdrola USA February 2012 - Present
Willow Creek Dry Cleaners October 2003 - Present
Verizon Wireless January 2011 - September 2011
HR Solutions Group, Inc June 2010 - August 2010
Skills
Job Descriptions, Management, Call Centers, Employment Law, HRIS, Analysis, Social Media, Employee Relations, Talent Acquisition, Microsoft Office, Workforce Planning, Recruiting, Employee Benefits, Deferred Compensation
Education
State University of New York College at Oswego 2008 — 2010
Bachelor of Science, Human Resource Management
Monroe Community College 2006 — 2008
Associate of Science (AS), Business Administration and Management, General
Kovalsky Carr Electric Supply Co June 2014 - Present
Pacific Pulmonary Services 2011 - June 2014
Verizon Wireless May 2009 - January 2011
Skills
Electrical Safety, Public Speaking
Education
Monroe Community College 2005 — 2008
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Verizon Wireless July 1994 - Present
Skills
Account Management, Customer Retention, Wireless, Direct Sales, Customer Experience, Customer Service, Management, Mobile Devices, Sales, Sales Management, Sales Operations, Sales Process, Solution Selling, Telecommunications, Customer Satisfaction, Leadership
Education
Monmouth University
Bachelor of Arts (B.A.), Communication and Media Studies
Shapiro, DiCaro & Barak December 2012 - Present
Shapiro, DiCaro and Barak January 2011 - Present
Verizon Wireless October 2005 - January 2011
Skills
Legal Research, Legal Assistance, Legal Writing, Pleadings, Document Review, File Management, Blackberry, Cellular Communications, Call Centers, Customer Retention, Customer Experience, Technical Support, Invoicing, Scanners, Customer Satisfaction, Customer Service, Litigation Support, Team Leadership, Telecommunications, Troubleshooting, Wordperfect
Education
Monroe Community College 2009 — 2010
Paralegal Studies Certificate, Paralegal Studies
Monroe Community College 1999 — 2002
Business Administration (A.S.), Business Administration and Management, General
Verizon Wireless April 2015 - Present
Verizon Wireless February 2013 - April 2015
Skills
Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Sales, Team Leadership, Telecommunications
Education
Monroe Community College
Associate of Science (A.S.), Health and Physical Education/Fitness
Clinique October 2014 - Present
bluemercury June 2014 - October 2014
Clinique October 2013 - June 2014
Verizon Wireless May 2012 - June 2013
Bobbi Brown Cosmetics October 2009 - January 2012
Hip Video Promo June 2008 - December 2011
Victoria's Secret August 2006 - September 2009
Skills
Microsoft Office, Wedding and Special..., Sales, Event Management, Customer Service, Product Marketing, Marketing, Social Media, Social Media Marketing, Marketing Strategy, Microsoft Excel, Event Planning, Advertising, Social Networking, Microsoft Word, PowerPoint, Sales Management, Marketing Communications, Account Management, Retail, Outlook, Time Management
Education
Richard Stockton College of New Jersey 2012 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Monmouth University 2005 — 2009
B.S, Business Administration; Marketing
Verizon Wireless October 2015 - Present
Verizon Wireless January 2014 - Present
Family Group Conferencing - Families First January 2013 - Present
Department of Social Services July 2014 - June 2015
iQor August 2011 - December 2013
NCO January 2006 - August 2011
Dept of Health and Environmental Services February 2003 - January 2006
Skills
Call Centers, Operations Management, Vendor Management, Outsourcing, Process Improvement, Customer Satisfaction, Customer Experience, Performance Management, Customer Service, Team Building, Team Management, Management, Training, Workforce Management, BPO, Employee Training, Leadership, Telecommunications
Education
Strayer University (SC) 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Monroe College 1990 — 1992
Associate's degree, Business Administration and Management, General
Xerox January 2015 - Present
Mercantile Adjustment Bureau, LLC August 2012 - July 2014
Verizon Wireless May 2001 - October 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Management, PowerPoint, Leadership, Project Management, Process Improvement, Financial Reporting
Education
State University of New York College at Brockport 2012 — 2017
Accounting and Finance
Monroe Community College 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Accounting
Verizon Wireless August 2015 - Present
Verizon Wireless April 2014 - August 2015
Verizon Wireless May 2012 - April 2014
Verizon Wireless March 2011 - May 2012
Verizon Wireless May 2007 - March 2011
Verizon Wireless November 2006 - May 2007
Verizon Wireless July 2003 - November 2006
Skills
Bilingual-Spanish, Wireless, M2M, Solution Selling, Direct Sales, Customer Retention, Telecommunications, Account Management, Sales Operations, Cellular Communications, Mobile Devices, Customer Service, Call Centers, Networking, 4G, LTE, Customer Experience, Cold Calling, Mobile Technology, Unified Communications, Managed Services, CDMA
Education
Strayer University 2011 — 2014
Master of Business Administration (M.B.A.), Project Management, 4.0 GPA
Monroe College 1999 — 2002
Bachelor's Degree, Accounting and Business/Management, 3.85 GPA
Fuego Coffee Roasters June 2015 - Present
Apple October 2012 - December 2013
TFHNY The Father's House October 2012 - April 2013
The Fathers House Ny August 2011 - October 2012
The Fathers House March 2011 - October 2012
Verizon Wireless April 2010 - June 2012
Circuit City 2005 - 2009
Skills
Customer Service, Customer Satisfaction, Public Speaking, Microsoft Office, Leadership, Social Media, Training, Retail, Sales, Team Leadership, Social Networking, Event Planning, Microsoft Excel, Team Building, Nonprofits, Community Outreach, Management, Teaching, Leadership Development, Strategic Planning, Volunteer Management, Marketing, Microsoft Word, Fundraising, Social Media Marketing, Project Management, Public Relations, Coaching, Teamwork, Event Management, Time Management, PowerPoint, Research, Marketing Strategy, Program Development, Account Management, Inventory Management, Marketing Communications, Process Improvement, Recruiting, Communication, Customer Retention
Education
Monroe Community College 2007 — 2009
Asscociates, Liberal Arts
Kleeberg's Sheet Metal May 2014 - Present
Tunstall Inc September 2013 - December 2013
Verizon Wireless June 2011 - August 2013
Verizon Wireless November 2010 - June 2011
Outback Steakhouse November 2009 - October 2010
Keystone Automotive Industries, Inc. June 2007 - June 2008
Keystone Automotive Industries, Inc. September 2006 - June 2007
Packaging Corporation of America September 2005 - September 2006
Cingular 2003 - 2004
DICK'S Sporting Goods 2002 - 2003
Skills
Sales, Customer Service, Direct Sales, Account Management, Telecommunications, Customer Satisfaction, Cold Calling, B2B, Retail, Microsoft Office, Project Management, Solution Selling, New Business Development, Marketing, Sales Presentations, Sales Operations, Retail Sales, Training, Time Management, Inventory Management, Customer Experience, LTE, Product Management, Product Marketing, Sales Process, Mobile Technology, Mobile Devices, Wireless, Troubleshooting, 3G, Cloud Computing, Business Development, Forecasting, Pricing, Osha 30 certified, GHS & Osha Hazardous..., Overhead Cranes, Forklift Operation, Shipping & Receiving
Education
Monroe Community College 2006 — 2006
Marketing
Jefferson Community College 2003 — 2004
Liberal, Marketing
Gorbel Inc May 2015 - Present
Verizon Wireless October 2011 - May 2015
Sutherland Global Services January 2011 - June 2011
Skills
Customer Experience, Mobile Technology, Technical Support, Troubleshooting, Customer Support, Web Development, User Experience, Social Media
Education
Monroe Community College
Associates of Science
Verizon Wireless October 2014 - Present
B&R Catered Events May 2014 - Present
Air National Guard March 2011 - Present
Mosaic July 2014 - October 2014
Embassy Suites July 2012 - May 2014
Buffalo Bills August 2012 - August 2013
Holiday Inn Express June 2011 - July 2012
Hotel Indigo October 2010 - May 2011
Home Depot May 2008 - March 2011
Skills
Customer Service, Hospitality Management, Food & Beverage, Troubleshooting, Hospitality, Process Scheduler, Security, Inventory Management, Time Management, Customer Satisfaction, Training, Team Building, Leadership, Process Improvement, Event Planning, Outlook, Microsoft Word, Graphic Design, Security Clearance, Planned Preventative..., Cpr Certified, Firefighting, Event Management, Microsoft Office, OnQ R&I, Hospitality Industry, Public Speaking, Sales, Social Networking, Hotels, Budgets, Management, Social Media, Microsoft Excel, PowerPoint, Teamwork, Research, Marketing, Sales Management, Public Relations, Communication, Hotel Management, Strategic Planning, Employee Training, Front Office
Education
Buffalo State College 2010 — 2014
Bachelor of Science (B.S.), Hotel/Motel Administration/Management, Senior
Monroe Community College 2007 — 2010
Hospitality Administration/Management
Aquinas Institute HS 2004 — 2007
High School Diploma, Educational Leadership and Administration, General
PanTerra Networks October 2014 - Present
Kriterium December 2012 - May 2013
CA Technologies June 2012 - February 2013
Verizon Strategic Accounts November 2011 - July 2012
Verizon Wireless November 2009 - October 2010
Verizon Wireless DelleFave.com Inc. 2006 - 2009
Amchar Wholesale February 2007 - February 2008
Nextel Partners DelleFave Communications inc. 1999 - 2006
Skills
Data Management, Software Rationalization, Mainframe Management, Server Consolidation, Social Media, Lead Generation, Management, Salesforce.com, Mobile Devices, Enterprise Software, Team Leadership, Product Marketing, Business Development, Product Management, Training, Retail, Analysis, Project Planning, CRM, VoIP, Networking, SaaS, Security, Strategic Partnerships, Social Media Marketing, Online Advertising, Cloud Computing, Sales Presentations, Team Building, Marketing, Wireless Networking, Customer Service, Customer Experience, Customer Satisfaction, Cross-functional Team..., Customer Retention, Leadership, Social Networking, Sales Operations, Marketing Strategy, Call Centers, Strategy
Education
Shore tel University 2012 — 2014
Service Sales Certification, Unified Communication Systems
Sonic Wall University 2012 — 2014
Certification, Computer and Information Systems Security/Information Assurance
CA Technologies 2011 — 2012
Data Management, Computer Software Technology/Technician
Monroe Community College 1992 — 1994
Associate's degree, It Management
Cardinal Mooney Catholic High School 1986 — 1988
Regents
Maximum Wireless June 2014 - Present
MVP Health Care July 2012 - June 2014
Cellution Inc December 2010 - March 2012
Verizon Wireless September 2002 - April 2010
Skills
Sales Management, Bilingual-Spanish, Mobility Solutions, Telecommunications, Call Center, Troubleshooting, Microsoft Office, Call Centers, Management, Business Analysis, Customer Satisfaction, VoIP, Strategic Planning, CRM, Microsoft Excel, Leadership, Visio, Retail, Process Improvement, Solution Selling, Networking, Customer Service, Spanish, Procurement, Windows, Software Documentation, Team Building, Business Strategy, Mobile Devices, Customer Retention, Contract Negotiation, Insurance, Customer Experience, Sales, Direct Sales, Sales Operations, Salesforce.com, Access, Wireless, Project Management, Vendor Management, Account Management, Program Management, Training, Analysis, Blackberry, Technical Support, Team Leadership, Negotiation, Outlook
Education
Monroe Community College 1993 — 1995
High School Diploma, Automotive Technology
CoreLogic June 2009 - October 2010
Verizon Wireless October 2008 - April 2009
PAETEC March 2007 - May 2008
Rochester Sports Group September 2005 - February 2007
Tampa Bay Rays January 2005 - August 2005
Texas Rangers Baseball Club January 2004 - June 2004
Education
Sports Management Worldwide 2006 — 2006
Certificate, Baseball GM & Scouting
St. John Fisher College 2001 — 2003
Bachelor of Science, Sports Management, Minor in Pre-Law
Monroe Community College 1996 — 1999
Associates in Science, Liberal Arts
State of New York Unified Court System October 2008 - Present
Verizon Wireless October 2005 - October 2008
Skills
Courts, Criminal Justice, Customer Service, Management, Sales, Security, Shipping
Education
State University of New York College at Brockport 2005 — 2007
Bachelor of Science, Criminal Justice
Monroe Community College 2003 — 2005
Associates of Science, Criminal Justice
Verizon Wireless January 2013 - Present
EmblemHealth November 2011 - October 2012
CAPCO Technologies, Inc. September 2010 - November 2011
LexisNexis Martindale-Hubbell July 2008 - September 2010
Wipro Technologies September 2005 - September 2007
UnitedHealth Group March 2005 - August 2005
CareGain March 2004 - March 2005
RBS Citizens Financial Group August 2003 - March 2004
Zurich Financial Services August 2002 - July 2003
MetLife October 2000 - August 2002
Skills
Agile Methodologies, Quality Assurance, Test Automation, Software Quality..., SDLC, Vendor Management, Process Improvement, Release Management, Requirements Analysis, User Acceptance Testing, Test Management, Integration, Change Management, Software Project..., Quality Center, Program Management, Test Planning, Testing, Business Intelligence, Databases, Agile Project Management, Web Applications, Project Management, Management, Enterprise Architecture, Business Analysis, Business Process..., Software Development, Software Documentation, Consulting, Outsourcing, Enterprise Software, Requirements Gathering, ERP, Data Center, Analysis, Business Process, CRM, SharePoint, Visio, Leadership, Data Warehousing, PMO, Scrum, Project Portfolio..., IT Strategy, PMP, Business Requirements, Solution Architecture, Telecommunications
Education
The University of Memphis 1997 — 1998
CS/IMBA, 4.0
State University of New York College at Brockport 1989 — 1991
BSCS, Computer Science, 3.8
Monroe Community College 1986 — 1989
Computer Science, 3.4
Flemings Ultimate Garage April 2015 - Present
HubShout May 2014 - April 2015
HubShout July 2013 - May 2014
Verizon Wireless May 2012 - August 2012
Progressive Machine and Design May 2011 - August 2011
Hoselton Auto Mall May 2011 - August 2011
Enterprise Rent-A-Car May 2010 - September 2010
Skills
Marketing, Social Media, SEO, Automotive, Time Management, Customer Service, Advertising, Social Networking, Retail, Microsoft Office, Sales, Customer Satisfaction, Leadership, Microsoft Excel, Microsoft Word, WordPress, Teamwork, Troubleshooting, Illustrator, B2B, Social Media Marketing, Press Releases, Auto Detailing, Facebook
Education
State University of New York College at Fredonia 2009 — 2013
Bachelor of Science, Marketing
Monroe Community College 2008 — 2008
"Wired" Technology Program, N/A, N/A
Verizon Wireless May 2012 - Present
Verizon Wireless April 2005 - May 2012
Hunt Real Estate ERA Columbus Division October 2008 - 2010
AT&T 1997 - 2004
Frontier Communications 1995 - 1997
Skills
Telecommunications, Wireless, Wireless Networking, Project Management, VoIP, Cellular Communications, Troubleshooting, Ethernet, 4G, T1, IP, Network Design, LTE, CDMA, Call Centers, Computer Network..., Switches, Networking
Education
Roberts Wesleyan College 2011 — 2013
Master of Science (MS), Strategic Leadership
Rochester Institute of Technology 2004 — 2006
Bachelor Applied Arts and Sciences, Multidisciplinary Studies with Telecom Engineering and Project Management concentrations
Monroe Community College 1993 — 1999
AS, Business Administration
CATERTRAX June 2013 - Present
CaterTrax January 2012 - May 2013
Hospitality 101 August 2010 - January 2012
5LINX Enterprises Inc. December 2007 - February 2009
Verizon Wireless March 2005 - October 2007
Xerox October 2001 - June 2002
IBM 1999 - 2000
Skills
Visual Basic, Web Development, Troubleshooting, Technical Support, Unix, Networking, Call Centers, Hardware, Software Installation, Customer Service, Blackberry, Telecommunications, VoIP, Customer Satisfaction, Wireless
Education
Monroe Community College 2009 — 2010
BioTechnology
Rochester Institute of Technology 1992 — 1997
B.S., Information Technology
Allen
Thomson Reuters Westlaw January 2014 - Present
Gallagher Benefit Services June 2012 - July 2013
ADP October 2005 - June 2012
Verizon Wireless 2001 - 2003
Skills
Training, Human Resources, Sales, Employee Benefits, Outsourcing, Analysis, Customer Satisfaction, Time Management, ADP Payroll, Salesforce.com, Account Management, Cold Calling, Benefits Administration, Sales Process, Sales Management, New Business Development, Solution Selling, B2B
Education
Aquinas
Monroe Community College
Liberal Arts
Oldcastle June 2014 - Present
Verizon Wireless November 2013 - June 2014
University of Washington November 2003 - July 2013
Vision Service Plan June 2001 - July 2003
Heald College June 2000 - June 2001
Bryant & Stratton College May 1998 - May 2000
Skills
Higher Education, Student Development, Public Speaking, Community Outreach, Program Development, Student Affairs, Administrative..., Transportation..., Administrative Office..., Customer Service, Recruiting, Volunteer Management, Leadership, Career Counseling, Teaching, Fundraising, Management, Nonprofits, Social Media, Resume Writing, Training
Education
University of Washington Tacoma 2005 — 2010
Bachelor of Arts (B.A.), Interdisciplinary Arts & Sciences with a focus in Political Science
Bryant & Stratton College 1996 — 1998
AOS, Administrative Assistant with Microcomputers, 3.8
Monroe Community College
Associate of Arts and Sciences (AAS), Human Services, General
Wilson High School
Rochester School for the Deaf June 2015 - Present
Verizon Wireless December 2013 - Present
Verizon Wireless June 2011 - December 2013
Verizon Wireless October 2009 - June 2011
Verizon Wireless December 2008 - October 2009
Verizon Wireless July 2004 - December 2008
Verizon Wireless November 2003 - July 2004
Verizon Wireless 1998 - 2001
RSD 1990 - 1991
Skills
Microsoft Office, Leadership, Retail Sales, Training Delivery, Training Management, Sales, Sales Operations, Business Sales, Customer Service, Customer Service..., Sign Language, Wireless, Leadership Development, Coaching, Analysis, Customer Experience, Employee Training, Management, Account Management, 4G, Marketing, Program Management, Training, Customer Satisfaction, Customer Retention, Direct Sales, Call Centers, M2M, Telecommunications, Retail, Cold Calling, Public Speaking, Call Center, Team Building, Cellular Communications, Quotas, Sales Process, Team Leadership, Recruiting, Cross-functional Team..., Inventory Management, Solution Selling, Time Management, Sales Management, Hiring, Salesforce.com, Selling, Vendor Management, Teamwork
Education
SUNY Brockport 1995 — 1997
B.S, Liberal Arts (w
Monroe Community College 1990 — 1992
A.S, Liberal Arts (w
State University of New York College at Geneseo 1990 — 1992
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
Irondequoit 1988 — 1991
Regents
DC
Verizon Wireless June 2015 - Present
Unisys April 2013 - December 2014
AT&T May 2006 - April 2010
Skills
Telecommunications, Help Desk Support, Troubleshooting, Cisco Technologies, Technical Support, VPN, Active Directory, Computer Hardware, Windows Server, Service Delivery, Hardware, Operating Systems, VMware, Avaya, Windows, Call Centers, Routers, WAN, Switches, LAN-WAN, System Deployment, VoIP, Managed Services, Wireless, Customer Service, Networking, Telephony, Microsoft Office
Education
Monroe Community College
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Monogram Foods March 2015 - Present
Wright Medical Technology July 2014 - March 2015
Allegis Global Solutions April 2013 - July 2014
TEKsystems April 2010 - April 2013
Verizon Wireless September 2006 - April 2010
Aerotek April 2005 - September 2006
Skills
Staff Augmentation, Marketing, Consulting, Technical Recruiting, Talent Acquisition, Recruiting, Account Management, Staffing Services
Education
Rochester Institute of Technology 2003 — 2005
Bachelor of Science (BS), Marketing
Monroe Community College 2000 — 2003
Associate of Science (A.S.), Business Administration
Verizon Wireless June 2009 - Present
Harris RF Communications March 2008 - June 2009
Microwave Data Systems May 2006 - September 2006
Skills
Call Centers, Customer Retention, Customer Service, Testing, Troubleshooting
Education
Monroe Community College 2005 — 2007
Associate of Science in Liberal arts and Sciences, General Studies
Gorbel, Inc February 2010 - Present
Gorbel January 2010 - Present
Verizon Wireless April 2008 - February 2010
Verizon Wireless September 2006 - March 2008
Verizon Wireless August 2004 - September 2006
Realplay Collectibles May 2004 - November 2004
Small Business Systems October 2003 - October 2004
BJ's Wholesale Club November 1999 - June 2000
Xerox September 1997 - June 1999
Skills
Customer Service, Troubleshooting, Customer Relations, Problem Solving, Call Center, Inventory Management, Supervisory Skills, Account Management, Hardware, Team Building, Blackberry, XP, Negotiation, PowerPoint, Documentation, Process Improvement, Operating Systems, Customer Satisfaction, Telecommunications, Wireless, Cross-functional Team..., Call Centers, Technical Support, Training, Manufacturing, Software Documentation, Six Sigma, Forecasting, Management, Sales Operations, Customer Experience, Team Leadership, Program Management, Customer Retention, Time Management, New Business Development, Continuous Improvement, Procurement, Leadership, Root Cause Analysis, B2B, Lean Manufacturing, Microsoft Excel, Operations Management, Project Management, Electronics, Customer Support, Contract Negotiation, Sales, Automation
Education
Monroe Community College 1998 — 2004
A.S. Business Administration, 2006
Monroe Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Verizon Wireless April 2011 - Present
Verizon Wireless 2005 - 2011
Verizon Wireless 2001 - 2005
Verizon Wireless August 1995 - 2001
Skills
Leadership, Call Center, Customer Retention, Sales, Telecommunications, Networking, Call Centers, Cross-functional Team..., Training, Salesforce.com, Cellular Communications, Account Management, Wireless, Sales Process, B2B, Retail, Customer Experience, Team Leadership, Mobile Devices, Mobile Technology, Sales Management, Customer Satisfaction, Coaching, New Business Development, CRM, Management, Contract Negotiation, Team Building, Strategic Partnerships, Direct Sales, Cold Calling, VoIP, Selling, M2M, Managed Services, Solution Selling, Customer Service, Microsoft Office, Sales Operations, 4G, Vendor Management, Troubleshooting, Quotas, Unified Communications, Process Improvement
Education
Southern New Hampshire University
Business, Business Administration and Management, General
Monroe Community College
Human Services
Sunrun August 2015 - Present
Aerotek May 2014 - March 2015
Verizon Wireless June 2010 - July 2013
Verizon Wireless October 2009 - June 2010
Verizon Wireless July 2009 - October 2009
Verizon Wireless February 2008 - June 2009
Hollister Co. July 2007 - February 2008
Verizon Wireless May 2005 - September 2005
Skills
Sales Operations, Call Centers, Microsoft Word, Call Center, Customer Experience, Outlook, Wireless, Sales Process, Cold Calling, VoIP, Solution Selling, Customer Retention, Wireless Networking, Telecommunications, Technical Support, Salesforce.com, Customer Service, Cellular Communications, Customer Satisfaction, Direct Sales, Microsoft Excel, Microsoft Office, Sales Management, Troubleshooting, Sales, Mobile Devices, Recruiting, Selling, Management, Hiring, Clinical Trials, Training
Education
Rutgers, The State University of New Jersey-New Brunswick 2004 — 2007
Bachelor's degree, Labor Studies and Employment Relations
Monmouth University 2002 — 2004
Verizon Wireless November 2014 - Present
Unisys June 2008 - January 2014
Bill Grays January 2003 - January 2008
Skills
Service Delivery, Outsourcing, Resource Management, Team Management, Call Centers, Management, Resourcing Strategy, Resource Development, Account Management, Leadership, Process Improvement, Program Management, Customer Satisfaction, Vendor Management, Time Management, IT Service Management, Training, Business Analysis, Business Process..., Team Leadership, Sla, CRM, Interviews, Change Management, Operations Management, Solution Implementation, Software Implementation..., Intergroup Relations, Project Management, Event Management, Recruiting, IEX Total View, ITIL Certified, SLA
Education
Monroe Community College
Associate's Degree, Liberal Arts
The New England Institute of Art
Windstream April 2015 - Present
Xerox November 2014 - March 2015
Verizon Wireless March 2014 - October 2014
Verizon Wireless January 2013 - March 2014
Verizon Wireless October 2009 - December 2012
Verizon Wireless February 2004 - September 2009
Eastman Kodak May 2001 - September 2001
Education
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Information Technology and Networking Telecommunications
University of Phoenix - Axia College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Information Technology and Networking, 3.47
Monroe Community College 2004 — 2005
Computer Systems Management, Computer Management Systems
Howard University 2000 — 2001
Computer Science, Computer Science
Julia Dyckman Andrus Memorial Inc. April 2014 - June 2014
Hertz February 2014 - March 2014
Nice-Pak Products, Inc. October 2013 - December 2013
Independence: A Family of Services April 2011 - June 2013
The Jewish Board of Family & Childrens' Services September 2008 - September 2009
The Sharing Community November 2006 - September 2008
Verizon Wireless March 2006 - October 2006
Skills
Accounting, Bookkeeping, Journal Entries, General Ledger, Account Reconciliation, QuickBooks, Accounts Payable, Financial Reporting, Financial Accounting, Accounts Receivable, Auditing, GAAP, Bank Reconciliation, Payroll, Invoicing, Variance Analysis, Cash Flow, Budgets, Expenses
Education
Monroe College 2001 — 2005
Bachelor of Science (BS), Accounting
Robison Oil and Energy October 2012 - Present
Verizon Wireless December 2006 - March 2013
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Retention, Customer Service, Troubleshooting, Technical Support, Telecommunications, Sales, Wireless, Data Entry, Team Leadership, Microsoft Office, Outlook, Time Management, Telephone Skills, Account Management, Retail, Microsoft Excel, Inventory Management
Education
Monroe College 2008 — 2010
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
University of Phoenix 2006 — 2008
Associate's degree, Business Administration and Management, General
Verizon Wireless June 2003 - Present
Education
Monmouth University 2005 — 2011
MBA
Syracuse University 1999 — 2003
BA, Economics & Policy Studies
Caliber Home Loans June 2015 - Present
Investors Bank June 2011 - June 2015
Equatic Solutions, LLC September 2010 - September 2011
M.O.C.C. April 2010 - May 2011
Verizon Wireless April 2006 - May 2011
NJ Superior Court June 2010 - August 2010
Skills
Banking, Mortgage Banking, Mortgage Lending, Public Speaking, Finance, Marketing, Market Research, Sales, Mobile Communications, Wireless, Refinance, Consumer Lending
Education
Monmouth University 2006 — 2011
Bachelor, Applied Communications/Legal Studies
Extra Care Home Care February 2010 - July 2011
Verizon Wireless September 2009 - December 2009
Lucky Brand Jeans October 2008 - January 2009
Victoria's Secret May 2006 - April 2008
COBBLE NURSING HOME October 2004 - September 2006
Education
Monroe College 2008 — 2011
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Macys April 2015 - Present
Macy's May 2012 - May 2015
Jade Health and Wellness DBA Massage Envy 2013 - 2015
Verizon Wireless September 2002 - July 2010
Skills
Telephone Skills, Coordination, Windows, Leadership, Teamwork, Program Management, Software Installation, Training, Management, Team Building, Sales Operations, Telecommunications, Event Planning, Sales Management, Sales, Public Speaking, Cold Calling, PowerPoint, Customer Satisfaction, Customer Service, Account Management, Retail, Direct Sales, Marketing, Employee Training
Education
Monroe College 2008 — 2010
Bachelor of Applied Science (BASc), Public Health
Verizon Wireless December 2013 - Present
Verizon Wireless September 2012 - December 2013
Verizon Wireless August 2010 - September 2012
Skills
Sales, Telecommunications, Account Management, Management, Direct Sales, Customer Service, Sales Management, Solution Selling, Wireless, Sales Operations, Leadership, Team Leadership, Marketing, Project Management, Sales Process, Customer Satisfaction, Customer Retention, Mobile Devices, VoIP, B2B, Strategic Planning, Team Building, Training, Marketing Strategy, Networking, Managed Services, Cold Calling, Unified Communications, Product Management, CRM
Education
Centenary University 2013 — 2015
Monroe Community College
Verizon Wireless March 2004 - Present
Choice One Communications February 2000 - March 2004
Frontier Communications April 1990 - February 2000
Skills
Wireless, LTE, T1, Telecommunications, Microwave, Backhaul, OC3, Provisioning, Ethernet, Networking, 4G, Cellular Communications, MPLS, CDMA
Education
Monroe Community College 1989 — 1991
Associate's degree, Business Administration and Management, General
Verizon Wireless September 2010 - Present
The Cheesecake Factory August 2007 - September 2010
ADT Security Services February 2008 - August 2010
Skills
Telecommunications, Wireless, Call Center, Cellular Communications, CDMA, Customer Satisfaction, LTE, VoIP, Customer Experience, Troubleshooting, EVDO, 4G, Networking, Mobile Devices, Call Centers, Customer Retention, Wireless Networking
Education
Monroe Community College 1996 — 1998
aas, Restaurant/Food Services Management
Gates Chili High school 1992 — 1996
B& E Neighborhood Pub January 2011 - Present
Verizon Wireless 2009 - 2011
Barnes & Noble December 2008 - August 2009
Barnes & Noble April 2008 - December 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Photoshop, Sales, Time Management, Teamwork, Customer Service, Customer Satisfaction, Customer Retention
Education
Monmouth University 1998 — 2003
Bachelor's degree, Criminal Justice and Communications
Verizon Wireless August 2006 - Present
The Home Depot July 2002 - July 2006
Pizza Hut of America July 1996 - May 2002
Wegmans Food Markets September 1991 - September 1994
Skills
Customer Driven, Multitasking Skills, Phone Etiquette, Great troubleshooting..., Billing Systems, Customer Satisfaction, Cellular Communications, Telecommunications, Broadband Networks, Computer-savvy, Call Centers, Troubleshooting, Retail, Customer Experience
Education
Monroe Community College 1994 — 1999
Associates degree, Liberal Arts and Sciences/Liberal Studies
Greece Olympia High School 1989 — 1993
H.S. Diploma
5 Linx 2011 - Present
Crescent Beach November 2008 - April 2011
Verizon Wireless January 2008 - April 2008
Skills
Customer Service, Customer Service,...
Education
Monroe Community College 2007 — 2008
Not yet graduated, Business Administration and Management, General
Pontoon Solutions January 2013 - Present
Verizon Wireless April 2008 - September 2012
Verizon Wireless April 2004 - April 2008
Skills
Management, Customer Service, Project Management, Telecommunications
Education
Monroe Community College 1992 — 2000
Associate's degree, Tourism and Travel Services Management
Verizon Wireless April 2011 - Present
Verizon Wireless January 1999 - Present
Education
Monroe College
Associate's degree, Business/Commerce, General
Verizon Wireless March 2015 - Present
Delta Sonic August 2014 - September 2014
Best Buy August 2013 - September 2014
Skills
Computer Hardware, Computer Repair, Gaming Industry, People Skills, Sales, iPhone, OS X, Mac OS, Troubleshooting, Computer Maintenance
Education
Monroe Community College 2013 — 2015
Business Administration, Business Administration
Charles Finney School 2009 — 2013
High School Diploma
Verizon Wireless 2006 - 2013
Skills
Telecommunications, Leadership Development, Public Relations, Social Networking, LTE, Program Management, IP, Customer Experience, Wireless, Team Building, Training, Call Centers, VoIP, CDMA, Coaching, Leadership, Cellular Communications, Public Speaking, Customer Service, Strategic Planning, Customer Retention
Education
Monroe Community College 2007 — 2014
Associate's degree, Business Administration and Management, General
Time Warner Cable 2008 - 2013
Time Warner Cable July 2001 - June 2008
Verizon Wireless 2000 - March 2001
Verizon Wireless 1997 - 2000
Skills
PeopleSoft, ICOMS, Microsoft Excel, Account Reconciliation, General Ledger, Auditing, Invoicing, Internal Audit, Journal Entries, Analysis, Fixed Assets, Tax, Finance, Accruals
Education
Monroe Community College
AAS, Accounting and Finance
State University of New York College at Oswego
Verizon Wireless July 2005 - Present
Education
State University of New York Empire State College 2010 — 2014
Bachelor’s Degree, Psychology
Monroe Community College 2006 — 2010
Associate’s Degree, Liberal Arts and Sciences, General Studies and Humanities