Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Paychex Insurance Agency April 2013 - Present
AMF August 2011 - April 2013
Chase Bank March 2008 - June 2010
Verizon Wireless December 2006 - January 2007
Skills
Customer Service, Event Management, Sales Management, Leadership, Social Media, Budgets, Inventory Management, Social Media Marketing, Marketing Strategy
Education
Monroe Community College 2003 — 2005
Associates, Business Administration and Management, General
Verizon Wireless 2002 - Present
Pro Player Promotions 2010 - 2013
www.TheArnoldFans.com 2003 - 2013
Scm MicroSystems 1999 - 2002
Skills
Training
Education
Montana State University-Bozeman 1993 — 1994
Verizon Enterprise Solutions Group January 2012 - Present
Verizon Wireless November 2010 - January 2012
Motorola Enterprise Mobility Solutions (EMS) April 2010 - November 2010
Motorola Enterprise Mobility Solutions September 2008 - May 2010
The JS Group February 1992 - September 2008
Variety of Companies Include Cosmair Sandoz and First Fidelity 1984 - 1992
Skills
Go-to-market Strategy, Strategy, Enterprise Software, Channel, Strategic Partnerships, Sales, Business Development, Competitive Analysis, Channel Partners, Leadership, Management, Change Management, Solution Selling, Program Management, Distribution Strategies, Wireless, Business Strategy, Product Management, Marketing Strategy, Entrepreneurship, Marketing, SaaS, Telecommunications, Sales Management, Direct Sales, Growth Management, Cross-functional Team..., Product Marketing, Product Development, Account Management, Mobile Devices, Management Consulting, International Sales, Managed Services, Cloud Computing, Sales Process, New Business Development, Mobile Applications
Education
Montclair State University 1980 — 1984
BS, Business and Finance
Charter Business March 2013 - Present
Integra October 2012 - March 2013
Verizon Wireless November 2007 - October 2012
AirTEL Wireless August 2003 - November 2007
Bresnan Communications January 2001 - August 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, English, Outlook, Management
Education
Montana State University-Bozeman 1996 — 2000
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Montana State University-Bozeman 1996 — 2000
Bachelor of Business Administration (BBA), Marketing
T-Mobile August 2015 - Present
T-Mobile June 2015 - August 2015
T-Mobile June 2014 - June 2015
Verizon Wireless June 2010 - June 2014
Skills
Direct Sales, Solution Selling, Telecommunications, Account Management, Sales, Customer Retention, Sales Management, Sales Operations, Wireless, Sales Process, Salesforce.com, B2B, Cold Calling, Mobile Devices, Customer Experience, Customer Service
Education
Montana State University-Bozeman 2006 — 2010
Bachelor of Science (B.S.), Marketing
Montana State University-Bozeman 2006 — 2010
Bachelor of Science (B.S.), Latin American Studies
Verizon Wireless March 2013 - Present
Verizon Wireless July 2011 - March 2013
Skills
Direct Sales, Business Intelligence, Wireless, Mobile Devices, Solution Selling, Account Management, Salesforce.com, Customer Satisfaction, Telecommunications, Sales Management, Customer Retention, Customer Experience, Sales, Sales Operations, Sales Process, Customer Service
Education
Montana State University-Bozeman 1999 — 2003
Bachelor of Arts (B.A.)
Verizon Wireless November 2014 - Present
Verizon Wireless December 2012 - November 2014
Verizon Wireless June 2006 - December 2012
Verizon Wireless June 2000 - June 2006
TSR Wireless December 1997 - June 2000
Skills
Wireless, Retail, Sales, Telecommunications, Customer Experience, Customer Retention, Direct Sales, Cold Calling, Prospecting Skills, Retail Sales, M2M, Fleet Management, Asset Tracking, Security Management, Marketing Strategy, B2B, Salesforce.com, Solution Selling, Backup Solutions, Leadership Development, Strategic Partnerships, Government Proposals, Transportation, Sales Process, Account Management
Education
Montana State University-Bozeman
Philosophy and Religious Studies
Dakota Supply Group January 2015 - Present
Career Search International October 2014 - January 2015
LC Staffing December 2012 - August 2014
Verizon Wireless 2009 - 2012
Rocky Mountain Wireless, Inc. May 1997 - November 2009
Nextel Communications January 1996 - April 1997
ProBate Software 1994 - 1996
Skills
Technical Recruiting, New Business Development, Sales, Sales Management, Employee Relations, Strategic Planning, Temporary Staffing, Screening Resumes, Team Building, College Recruiting, Coaching, Hiring, Recruiting, Sourcing, Temporary Placement, Interviews, Human Resources, Management, Talent Acquisition, Staffing Services, Leadership, Resume Writing, Training, Internet Recruiting, Talent Management, Employee Training, Leadership Development, Performance Management, Business Development, Professional Mentoring, Networking
Education
Montana State University-Bozeman
Biomedical Science
Darby High School, Darby MT
Valedictorian
Verizon Wireless March 2014 - Present
Townsquare Media August 2013 - March 2014
AT&T September 2012 - August 2013
AT&T January 2012 - September 2012
Skills
Cold Calling, Customer Retention, Sales Operations
Education
Montana State University-Billings 2005 — 2007
In Progress, Marketing/Marketing Management, General
Choteau High School 2000 — 2004
High School Diploma, General Studies
Verizon Wireless November 2013 - Present
Ecolab April 2012 - October 2012
Nazareth College of Rochester December 2010 - May 2011
WeCare Organics, LLC June 2009 - August 2010
Holiday Inn Express Hotel & Suites September 2009 - May 2010
Skills
Coaching, Sports, Analysis, Sports Management, Social Media, Microsoft Word, Team-oriented, Event Planning, Cpr Certified, Time Management, Resume Writing, PowerPoint, Public Speaking, Construction, Customer Service, Higher Education, Sports Marketing, Microsoft Office, Social Networking, Facilities Management, Microsoft Excel, Supervisory Skills, Teamwork, Leadership, Sales, Facebook, Outlook, Team Leadership, Sales Operations, Training, Data Entry, Team Building, Inventory Management, Marketing, Fundraising, Customer Satisfaction, Teaching, Social Media Marketing, Management, Community Outreach, Spanish, Research, Advertising, Public Relations, Salesforce.com, Sales Process, Recruiting, Event Management, Human Resources, Budgets
Education
Nazareth College of Rochester 2008 — 2011
BS, Business Administration
Monroe Community College 2006 — 2008
Associate's degree, Liberal Arts
Verizon Wireless September 2014 - Present
Skills
Customer Service, Customer Support, Problem Solving, Customer Interaction, Computer Proficiency, Secretarial Skills, Cash Register, Telephone Skills, Telephone Reception, Microsoft Office, Microsoft Excel, Microsoft Word, Accounting, Food Industry, Food Preparation
Education
Montana State University-Bozeman 2012 — 2016
Bachelor of Science (BS), Accounting
Beaverhead County High School 2008 — 2012
Verizon May 2015 - Present
Verizon August 2014 - May 2015
Verizon Wireless April 2013 - August 2014
Johnson & Johnson October 2012 - February 2013
Technisource, a Randstad company March 2012 - October 2012
BAE Systems January 2009 - December 2011
Crum & Forster June 2007 - November 2008
BAE Systems March 2006 - June 2007
ACS Global Learning (formerly Intellinex, an Ernst & Young enterprise) 2005 - 2006
KPMG, LLP March 2004 - July 2005
Skills
Leadership Development, Organizational..., Team Building, MBTI, Coaching, Change Management, Talent Management, Strategic Planning, Performance Management, Emotional Intelligence, 360 Feedback, Succession Planning, FIRO-B, Personal Development, Employee Engagement, Career Development, Mentoring, Management Development, Organizational..., Organizational Change, HR Strategy, Culture Change, Organizational Design, Action Learning, SharePoint, PowerPoint, Microsoft Excel, Microsoft Word, Collaboration Solutions, Yammer, Leadership, Human Resources, Onboarding, Strategy, Personnel Management, Employee Relations, Workforce Planning, Program Management, Training, Instructional Design, Management, Policy, Project Management, Training Delivery, Workshop Facilitation, Employee Training, Needs Analysis, New Hire Orientations, Performance Improvement, Staff Development
Education
Prosci - Change Management Certification 2014 — 2014
Rutgers University-New Brunswick 2013 — 2013
Digital Marketing Mini MBA
Montclair State University 2003 — 2005
MA, Administration - Education and Training
Montclair State University 1986 — 1992
BA, English Major ;Paralegal Minor
Verona High School 1982 — 1986
MarketSource Inc. November 2013 - Present
Xerox June 2012 - January 2013
Full time student January 2010 - June 2012
Verizon Wireless November 2004 - October 2009
Sutherland Global Services April 2003 - November 2004
Race Track Petroleum March 2002 - May 2003
Skills
Customer Service, Call Centers, Sales, Social Media, Management, Training, Leadership, Time Management, Microsoft Excel, PowerPoint, Customer Satisfaction, Troubleshooting, Retail, Data Entry, Technical Support, Coaching, Customer Retention, Interviews, Account Management, Outlook, Team Leadership, Employee Training, Teamwork, Networking, Team Building, Event Management, Voiceovers, Radio, DJ, Supervisory Experience, Telephone Skills, Telecommunications, Sound, Selling, Social Media Marketing, Public Relations, Team Management, Public Speaking
Education
Walden University 2012 — 2014
Getting Bachelors, Communication and Media Studies
Monroe Community College 2010 — 2011
Associates Degree, Communication and Media, 3.85
Verizon Wireless August 2012 - Present
Verizon Wireless October 2007 - August 2012
Verizon Wireless March 2006 - October 2007
Verizon Wireless January 2005 - March 2006
Verizon Wireless August 2002 - February 2005
Hastings Entertainment November 1997 - May 2002
Skills
Management, Leadership, Process Improvement, Strategy, Consulting, Cross-functional Team..., Customer Satisfaction, Business Process, Operations Management, Project Planning, Project Management, Training, Call Centers, Wireless, Resource Management, Analysis, Telecommunications, Hiring
Education
Villanova University 2014 — 2015
Professional Certification, Project Management
Montana State University-Bozeman 1995 — 2000
Bachelor's Degree, Health and Human Services
Choteau High School 1991 — 1995
High School Diploma
Faithlife January 2015 - Present
Logos Bible Software May 2014 - December 2014
Logos Bible Software October 2013 - May 2014
Verizon Wireless August 2012 - June 2013
Verizon Wireless September 2011 - August 2012
Wegmans Food Markets May 2008 - January 2012
Wegmans Food Markets October 2006 - May 2008
Skills
Customer Service, Social Media, Leadership, Event Planning, Social Networking, CSS, OS X, Customer Satisfaction, Contract Negotiating, Project Coordination, Team Leadership, Google Docs, Interviewing Skills, Employee Training
Education
Monroe Community College 2008 — 2011
Associate's Degree, Information Technology
Monroe Community College 2008 — 2011
Associate's degree, Information Technology
Prudent Man Investment Management, Inc. August 2013 - Present
Private Capital Management January 2008 - January 2011
Verizon Wireless January 2006 - January 2007
Wet Seal, Inc January 2005 - January 2006
The Buckle January 2004 - January 2005
Wells Fargo January 2002 - January 2004
Skills
Retail, Sales Management, Management, Sales Operations, Training, Sales, Marketing, Customer Service, Marketing Strategy, Finance, Investments, Portfolio Management, Financial Analysis, Microsoft Office
Education
Montana State University-Billings 2000 — 2005
Bachelor of Science, Business Administration; Management
Boss Precision LTD 2014 - Present
Verizon Wireless 2006 - August 2013
NYSEG 2005 - 2006
ADT 2004 - 2005
Skills
Technical Support, Customer Retention, Training assistant, Project Management, Customer Service, Customer Experience
Education
SUNY Empire State College 2012 — 2016
Bachelor's degree, Human Resources Management/Personnel Administration, General, Current GPA 3.6
Monroe Community College 2001 — 2004
Associate of Arts and Sciences (A.A.S.), Graphic Design
Aquinas Institute
Pictometry October 2013 - Present
WXXI October 2012 - Present
Verizon Wireless January 2013 - October 2013
Xerox August 2012 - January 2013
Offense-Defense Football Camps 2012 - 2012
ADT Security Services May 2011 - August 2011
Wegmans Inc October 2005 - May 2009
Skills
Microsoft Excel, Final Cut Pro, Protool, Audacity, Microsoft Word, PowerPoint, Social Media, Video Production, Digital Media, Adobe Creative Suite
Education
State University of New York College at Buffalo 2010 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies, 3.6
Monroe Community College 2009 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.2
Dominion/Dealer Specialties June 2014 - Present
Royal Cadillac June 2013 - June 2014
Montclair Film Festival May 2012 - June 2013
Wyndham Worldwide 2010 - 2012
Wyndham Worldwide 2008 - 2010
Verizon Wireless 2007 - 2008
Nielsen Media Research 2003 - 2007
Bates USA 2000 - 2003
Pearson Television 1996 - 2000
Nielsen Media Research 1994 - 1996
Skills
Marketing Analytics..., Client Service/Account..., Effective Messaging, Creative Art Concept, Strategic Business..., Multi-Site Web Portal, Database Management, Survey Design and..., Team Building and..., Mentoring and Training, Project Management, Presentations, Salesforce.com, Program Budgeting, Negotiation, Authored Industry..., Media Research, Email Marketing, Print Marketing, Electronic Marketing, Trade Shows, Product Demonstration, Channel Marketing, Program Management, Managing Workflow, Managing Accounts, Managing People, B2B, Marketing, Management, Market Research, Database Admin, CRM, Marketing Research, Strategic Planning, Analytics, Digital Marketing, Multi-channel Marketing, Training, Advertising, Strategy, Sales, Competitive Analysis, Segmentation, Customer Insight, Lead Generation, Marketing Management, Market Analysis, Direct Marketing, Marketing Strategy
Education
Montclair State University 1982 — 1986
Bachelor of Science, Marketing
Newton High School
Verizon Wireless August 2014 - Present
Verizon Wireless September 2008 - August 2014
Skills
Process Improvement, Program Management, Finance, Business Strategy, Managerial Finance, Banking, Strategic Financial..., Governance, Journalism, Administrative..., Outlook, PeopleSoft, Invoicing, Data Entry, Call Center, Customer Satisfaction, Access, Office Management, Customer Service, New Business Development, Management, Wireless, Call Centers, Team Leadership
Education
Montclair State University
BS, Business Administration
Verizon Wireless March 2013 - Present
Enterprise Rent-A-Car October 2012 - Present
Whitworth University August 2010 - Present
Pacific Cataract and Laser Institute June 2009 - July 2010
Whitworth University August 2007 - June 2009
Skills
Outlook, Microsoft Office, Datatel, Public Speaking, Customer Service, Teamwork, Interpersonal Skill, Event Planning, Sales
Education
Montana State University-Bozeman 2013 — 2016
Whitworth University 2007 — 2009
Bachelor's degree, Theology/Theological Studies
Aon eSolutions April 2011 - Present
Wells Fargo Bank April 2010 - March 2011
Verizon Wireless March 2007 - January 2010
COMSYS 2007 - 2010
Barclays Global Investors 2006 - March 2007
Escalet, Inc. 2002 - 2006
Errigal, Inc 1999 - 2002
Infinite Access 1996 - 1999
Skills
Ant, Tomcat, JDBC, Hibernate, CVS
Education
Montana Tech of the University of Montana
BS, Computer Science
DocuSign February 2014 - Present
Clark Inspections August 2013 - February 2014
Verizon Wireless February 2004 - January 2013
Verizon Wireless February 2004 - August 2007
Movie Gallery June 2002 - September 2003
Skills
Customer Satisfaction, Call Center, Customer Experience, Customer Service, Customer Retention, Troubleshooting, Technical Support, Telecommunications, Wireless, Sales, Inventory Management, Computer Hardware, Wireless Networking, Team Leadership, Microsoft Office, Customer Support, Outlook, Retail, Networking, Call Centers, Mobile Devices, Mobile Technology, Training, Selling, Team Building, Mobile Communications, Negotiation, Cellular Communications, Smartphones, Blackberry, EVDO, CDMA, Microsoft Excel, Help Desk Support, Remedy Ticketing System, Telephone Skills, Web Development, Web Design, Web Applications, CompTIA A+ Certification, Time Management, Software Installation, T1, Cold Calling, Wireless Broadband, Direct Sales, 4G, Project Management, Adobe Creative Suite, Photoshop
Education
Monroe Community College 2011 — 2014
Visual Communications - Graphic Design
Suny Morrisville 1999 — 2002
Individual Studies, Computers, Math and Business related courses
CooperVision March 2011 - Present
T-Mobile February 2004 - September 2009
Verizon Wireless May 2001 - March 2003
ADT September 1999 - May 2001
Skills
Retail, Customer Service, Customer Satisfaction
Education
Monroe Community College 2011 — 2013
Business Administration
Verizon Wireless November 1996 - Present
Skills
Customer Service, Customer Experience, Customer Satisfaction, Analysis, Fitness, Bodybuilding, Employee Training, Strength Training, Indoor Cycling
Education
East High School
Monroe Community College
No degree, Various
Verizon Wireless March 2011 - Present
Skills
Wireless, Telecommunications, Customer Retention, Cellular Communications, Direct Sales, M2M, Call Centers, Solution Selling, VoIP, Mobile Devices, 4G, Customer Experience, Cold Calling, Customer Satisfaction, LTE
Education
Alliance Graduate School of Counseling 2000 — 2002
Master of Arts (MA), Counseling Psychology
Montclair State University 1995 — 2000
Bachelor of Arts (BA), Psychology
RochesterWorks September 2009 - Present
MTF Models LLC September 1997 - Present
Pineapple Jack's June 2012 - November 2012
SAIT Services November 2008 - March 2009
Verizon Wireless September 2003 - October 2008
Presentation Concepts Corporation December 2004 - November 2006
Rochester City School District September 2003 - July 2004
WHEC-TV 10 NBC August 2002 - February 2003
Fredonia Radio Systems September 2001 - May 2002
Miris Video Productions May 1998 - May 2000
Skills
Customer Service, PowerPoint, Marketing, Sales, Interpersonal..., Mechanical Engineering, Microsoft Office, Public Speaking, Team Building, Team Leadership, Social Networking, Microsoft Word, Photoshop, Social Media, Coaching, Computer Hardware..., Computer Hardware..., Troubleshooting, Time Management, Training, Editing, Teamwork, Interviews
Education
SUNY Brockport 2012 — 2012
Microsoft Excel 2010 Certification
SUNY Brockport 2012 — 2012
Microsoft Word 2010 Certification
CompTIA 2010 — 2010
A+, Information Technology, Certified
CompTIA 2010 — 2010
Network+, Information Technology, Certified
State University of New York College at Fredonia 1999 — 2002
B.S., Audio Communication (English Minor)
Monroe Community College 1996 — 1999
A.S., Media Arts
American Red Cross May 2003 - Present
American Red Cross 2003 - 2013
Verizon Wireless November 2000 - March 2003
US Airways July 2000 - October 2000
Skills
Customer-focused Service, Hospitality Management, Hospitality, Customer Service..., Education, Adult Education, Flight Safety, Public Safety, Airlines, Customer Escalation..., Fundraising, Public Speaking, Arts, Interior Design, Supervisory Skills, Educational Leadership, Curriculum Assessment, Aviation Regulations, Federal Aviation..., FDA GMP, Code of Federal..., cGMP manufacturing, cGMP practices, Teamwork, Dependable Team Player, Building Customer..., Customer Loyalty..., Long-term Customer..., Employee Training, Instructor-led Training, Aeronautics, Aerospace, PowerPoint, Organization &..., Administration, Microsoft Excel, Microsoft Word, Time Management, Always Punctual, Great Organizer, Close Attention to..., Detailed Organization, Event Planning, Volunteering, Management
Education
Monroe Community College
Hospitality Management, Tourism and Travel Services Management
Monroe County April 2013 - Present
The Center for Youth Services, Inc. January 2013 - April 2013
R.A.S.A November 2012 - January 2013
RochesterWorks! March 2012 - November 2012
Nathan Kline Research Institute July 2011 - January 2012
IBERO American Action League March 2010 - September 2010
M&T Bank October 2008 - January 2010
Verizon Wireless March 2006 - March 2008
Education
SUNY Brockport 2010 — 2011
Bachelor of Science (B.S.), Sociology, 3.6
Monroe Community College 2003 — 2005
Associate of Science (A.S.), Business Administration and Management, General
Joseph C Wilson Magnet High School 1999 — 2003
Allstate Insurance Agency September 2015 - Present
Paychex April 2013 - July 2014
Best Buy December 2010 - April 2013
Verizon Wireless October 2007 - December 2010
Dorschel Automotive March 2004 - July 2007
Skills
Merchandising, Hiring, Retail, Inventory Management, Customer Satisfaction, Operations Management, Profit & Loss Management, Training & Development, Store Management, Visual Merchandising, Loss Prevention, Sales, Customer Service, Inventory Control, Profit, Team Building, Driving Results, Performance Management, People Development, Talent Acquisition, Recruiting, Customer Retention, Direct Sales, Management, Marketing, Training
Education
State University of New York Empire State College 2005 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Monroe Community College 2002 — 2003
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
THREAT-CADRE, LLC April 2015 - Present
THREAT-CADRE, LLC September 2014 - April 2015
US Night Vision Corporation March 2014 - September 2014
US Night Vision Corporation August 2012 - February 2014
RU Wireless January 2012 - January 2013
Best Buy December 2009 - December 2011
AT&T February 2009 - December 2009
Verizon Wireless July 2004 - September 2008
Skills
Direct Sales, Sales Operations, Sales Management, Sales Process, B2B, Solution Selling, Account Management, Customer Satisfaction, Sales, Cold Calling, Telecommunications, Strategic Planning, Team Building, Training, Negotiation, Business Strategy, Marketing, Operations Management, Leadership, Business Development, Process Improvement, Forecasting, Business Planning, Marketing Strategy, Analysis, Retail, Strategy, Cross-functional Team..., Product Development, Coaching, New Business Development, Contract Negotiation, Team Leadership, Pricing, Product Marketing, P&L Management, Management, Product Management, Program Management, International Sales, Customer Retention, Competitive Analysis, Start-ups, Strategic Partnerships, Purchasing, CRM, Selling, Logistics, Inventory Management, Project Planning
Education
North Central Texas College 2004 — 2005
Mechanical Engineering
Montana State University-Bozeman 2002 — 2004
Mechanical Engineering
Verizon Wireless August 2014 - Present
Verizon Wireless March 2013 - Present
Skills
Linux, Active Directory, Cisco Technologies, Network Administration, Troubleshooting, System Administration, Windows, Wireless, HTML, Visio, Telecommunications, Windows Server, Networking, Servers, VoIP, SQL, TCP/IP, Operating Systems, VMware, LTE, IT Operations, Project Management, Data Center, Vendor Management, DNS, XP, Disaster Recovery, Virtualization, Microsoft SQL Server, PHP, Business Analysis, IIS, MPLS, Ethernet, MySQL, Wireless Networking, Network Engineering, IP, Juniper JNCIA-ER, Network Design, Switches, Network Security, Network Architecture, Windows XP, Cisco IOS, Routers, Microsoft Office, Help Desk Support, Integration, Technical Support
Education
Montclair State University 2007 — 2009
Bachelor of Science, Information Technology
Southern Maine Community College 2003 — 2005
Web Design
MaryKay November 2006 - Present
Verizon Wireless September 1995 - Present
Frontier Communications September 1995 - January 1998
Skills
Cosmetics, Skin Care, Customer Service, Scheduling, Supervisory Skills, Coaching, Team Building, Mentoring, Microsoft Office, Excel, Word, PowerPoint, Time Management, Parties, Vendor Management, Direct Sales, Customer Retention, Process Scheduler, Microsoft Excel, Account Management, Training, Call Centers, Sales, Retail, Budgets, Management, Telecommunications, Project Management, Customer Experience, Team Leadership, Inventory Management, Sales Operations, Contract Negotiation, Microsoft Word
Education
1984 Graduate - Palmyra Macedon High School
Monroe Community College
Rochester Institute of Technology
The George Washington University
Excellus Blue Cross Blue Shield May 2015 - Present
Excellus Blue Cross/ Blue Shield November 2013 - Present
Paychex June 2013 - November 2013
Verizon Wireless November 2012 - June 2013
Verizon Wireless April 2012 - November 2012
Verizon Wireless January 2010 - April 2012
Verizon Wireless January 2012 - February 2012
Verizon Wireless January 2010 - December 2010
Toshiba Business Solutions March 2007 - August 2009
Skills
Call Center, Customer Satisfaction, Customer Service, Telephone Skills, Billing, Team Leadership, Supervisory Skills, Team Building, Team Management, Call Centers, Leadership, Management, Customer Retention, Invoicing, Training, Time Management, Software Documentation, Sales, Account Management, Customer Experience, Direct Sales, Microsoft Office, Process Improvement, Telecommunications
Education
Walden University 2015 — 2017
Bachelor of Business Communications, Business, Management, Marketing, and Related Support Services
Monroe Community College 1999 — 2002
Associates Degree, Liberal Arts and Sciences/Liberal Studies
Monroe Community College 1999 — 2002
Associates, the Sciences of Liberal Arts
St.Bonaventure University 1998 — 1999
Journalism mass communications
Paychex November 2014 - Present
Paychex July 2013 - Present
Verizon Wireless October 2003 - April 2010
AT&T 1999 - 2002
AT&T 1999 - 2002
Skills
Customer Service, Management, Broadcast, Interviews, PowerPoint, Treatment, Office Management, Quality Assurance, Youth Ministry, Sales Operations
Education
Monroe Community College
Associate of Arts and Sciences (A.A.S.), Mass Communication/Media Studies
St. John Fisher College
Verizon Wireless March 2015 - Present
Verizon Wireless February 2013 - Present
Verizon Wireless January 2010 - February 2013
Paychex September 2008 - March 2009
Skills
Customer Service, Strategic Thinking, Business Planning, Professional Services, Problem Solving, Goal Oriented, Account Management, Retail, Team Leadership, Public Speaking, Training, Leadership, Customer Retention, Coaching, Sales, Time Management, Interviewing Skills, Social Media Advertising, Call Centers
Education
St. John Fisher College 2010 — 2014
Bachelor of Arts (BA), Communication/Journalism
Monroe Community College 2008 — 2010
Associate of Arts (AA), Communication and Media Studies
Verizon Wireless May 2008 - August 2011
Verizon Wireless December 2000 - August 2011
Verizon Wireless August 2004 - May 2008
Marriott Hotels, EJ Delmonte Corporation April 1999 - October 2004
Verizon Wireless December 2001 - September 2003
Verizon Wireless December 2000 - December 2001
The Lodge at Woodcliff 1989 - 1999
Education
Monroe Community College 1994 — 1998
Associates, Travel and Tourism
Intel Security April 2015 - Present
Dell August 2011 - April 2015
Cognizant Technology Solutions May 2011 - August 2011
EOIR Technologies Inc. July 2009 - May 2011
MetLife March 2001 - March 2009
BusinessEdge Solutions June 2000 - January 2001
Cap Gemini Telecommunications May 1998 - June 2000
Verizon Wireless November 1995 - May 1998
Skills
NetApp, Unix Administration, Red Hat Linux, VMware, Windows, Virtualization, Windows Server, Linux, Unix, Solaris, Data Center, Project Management, Software Development, VMware ESX, Storage, Switches, AIX, HP, vSphere, Databases, Microsoft SQL Server, Servers, Enterprise Software, Cluster, Oracle, Storage Area Networks, Operating Systems, Troubleshooting, SAN
Education
Montclair State University
B.S., Business Administration
Paul VI
Verizon Wireless April 2015 - Present
Verizon Wireless June 2014 - May 2015
Verizon Wireless December 2009 - June 2014
Verizon Wireless November 2004 - December 2009
Verizon Wireless September 2001 - October 2004
Skills
Customer Experience, Training, Team Leadership, Solution Selling, Sales, Time Management, Retail, Recruiting, Customer Service, Sales Process, Customer Retention, Customer Satisfaction, Telecommunications, Team Building
Education
St. John Fisher College 2003 — 2006
B.S. in Management with a concentration in Human Resources, Human Resources Management and Services
Monroe Community College 2000 — 2002
A.S. in Business Administration, Business Administration and Management, General
Paychex October 2014 - Present
Verizon Wireless September 2009 - October 2014
Education
St. John Fisher College 2007 — 2009
Bachelor's Degree, Business, Management, Marketing
Monroe Community College 2004 — 2007
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Microsoft May 2015 - Present
Allyis April 2015 - Present
NEARiX, LLC January 2015 - April 2015
State University of New York at Oswego January 2013 - January 2015
self employed Web and Software Developer May 2011 - December 2013
State University of New York January 2009 - January 2011
Ulrych Jazyková January 2008 - January 2009
Verizon Wireless January 2007 - January 2008
Skills
C++, Visual Studio, PHP, JavaScript, HTML 5, XML, Python, Java, CSS3, XNA, Eclipse, Programming, C#, HTML, CSS, Web Development, Fortran, .NET Compact Framework, C# 4.0, mono, Unity3D, SQL, Common Lisp, Lisp
Education
State University of New York College at Oswego 2014 — 2014
Bachelor's Degree, Computer Science
SUNY Brockport 2009 — 2011
Computer Science, Computational Science
Roberts Wesleyan College 2002 — 2004
Humanities, Literature, Languages, History
Monroe Community College
Unisys February 2011 - Present
Unisys Technical Services August 2008 - February 2011
Unisys May 2005 - August 2008
Verizon Wireless May 2000 - June 2003
Soyata Computers August 1999 - January 2000
Skills
Troubleshooting, Operating Systems, Computer Hardware, Networking, Windows 7, Computer Security, Network Administration, Team Leadership, Windows XP Pro, Remote Desktop, Microsoft Office, TCP/IP, Remote Troubleshooting, Phone Etiquette, Phone Skills, Microsoft Office 2007, Technical Leadership, Training, Windows Remote Desktop, Linux, Training Delivery, Microsoft Office 2010, ip networking, windows 8 enterprise, Active Directory, Technical Support, Help Desk Support
Education
Monroe Community College
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
Rochester Institute of Technology
Networking and System Security
Verizon Wireless February 2012 - Present
Parties Made Easy September 2010 - Present
Medical DecisionPoint April 2008 - October 2011
Dowden Health Media April 2008 - October 2011
PAREXEL 1998 - 2008
Parexel MMS 1998 - 2008
HLS February 1997 - June 1998
Physicians World September 1988 - January 1997
Skills
Contract Negotiation, Cross-functional Team..., Editing, Event Planning, Management, Marketing Communications, Meeting Planning, Program Management, Project Management, Vendor Management, Account Management, Budgets, Team Building, Customer Service, Event Management, Microsoft Office
Education
Montclair State University 1988 — 1992
Business Management, Business Administration, Management and Operations
United Blood Services January 2015 - Present
Tech Key Inc. October 2013 - Present
Coca-Cola Bottling Company High Country April 2014 - January 2015
Verizon Wireless August 2011 - May 2014
Best Buy July 2010 - August 2012
US Army August 1999 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Sales, Time Management, Team Leadership, Inventory Management, Public Speaking, Training, Customer Satisfaction, Social Networking, Access, Team Building, Management, Retail, Account Management, Sales Management, Coaching, Social Media Marketing, Marketing Communications, Business Development, Fundraising, New Business Development, Direct Sales, Nonprofits, Leadership, Small Business, Teamwork, Analysis, Social Media, Customer Experience, Networking, Administration, Leadership Development, Troubleshooting, Team Management, System Administration
Education
Colorado Technical University
Bachelor's Degree, Information Technology, 3.49
Montana State University-Billings
Verizon Wireless December 2013 - Present
Havre Distributors June 2013 - Present
Montana State University-Northern August 2009 - Present
Montana State University-Northern September 2011 - September 2012
Montana Department of Transportation May 2010 - August 2012
Applebee's May 2007 - August 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Public Speaking, English, Windows, Event Planning, Leadership
Education
Montana State University-Northern 2009 — 2013
Bachelor of Applied Science (BASc), Business Administration and Management, General, 3.5
Educational Testing Service (ETS) September 2014 - Present
Educational Testing Service (ETS) January 2013 - August 2014
Hewitt Associates June 2010 - December 2012
AkzoNobel January 2005 - December 2009
ICI May 2003 - December 2004
Verizon Wireless July 2000 - April 2003
Verizon June 1998 - June 2000
ING January 1996 - May 1998
Costco Wholesale 1990 - 1993
Skills
Employee Benefits, HRIS, Benefits Administration, Change Management, Employee Engagement, PeopleSoft, Human Resources, Process Improvement, Organizational..., Vendor Management, Leadership, Management, Mergers & Acquisitions, Training, Project Management, Strategy, Personnel Management, Cross-functional Team..., Team Building, Analysis, Business Process, Employee Training
Education
Montclair State University 1989 — 1992
MA, Industrial Organizational Psy
University of Maine 1985 — 1989
BA, Psy
Raritan Valley Community College 2009 — 2010
Langauges
Wells Fargo September 2013 - December 2013
Horizon Blue Cross Blue Shield of New Jersey September 2012 - May 2013
Verizon Wireless March 2012 - May 2012
Fox Television April 2010 - July 2010
Innovation Data Processing December 2009 - May 2010
Brookdale Community College 2008 - 2008
VMS December 2007 - 2008
Union County College 2007 - 2007
Time Warner Inc. 2005 - 2006
IBM September 2004 - May 2005
Skills
Networking, Databases, Unix Shell Scripting, Oracle, Unix, SQL, Performance Tuning, Data Warehousing, PL/SQL, SDLC, Microsoft SQL Server, Solaris, Vendor Management, Disaster Recovery, Data Migration, Technical Support, Shell Scripting
Education
Montclair State University 2003 — 2005
MBA, MIS
New Jersey Institute of Technology 1990 — 1997
MS, Computer Science
Verizon Wireless February 2015 - Present
Woodcliff Hotel & Spa - Spa Elan September 2010 - April 2015
Shear Ego October 2012 - May 2013
The Spa at La Bella January 2012 - September 2012
Attitudes Hair Design and Spa January 2010 - December 2010
The Life Path Spa at Bristol Harbour December 2009 - April 2010
Sutherland Global Services September 2005 - January 2009
Skills
Treatment, Swedish, Deep Tissue Massage, Healthcare, Chair Massage, Therapeutic Massage
Education
Monroe Community College
Psychology major; Psychology major
Saint John Fisher College
Psychology
THE ONONDAGA SCHOOL OF THERAPEUTIC MASSAGE
Massage Therapy Diploma, 2009
Georgetown University Medical Center August 2015 - Present
University of Rochester January 2013 - Present
Travel Nursing January 2015 - April 2015
Exclusively Lauryen November 2013 - February 2014
Fashion, Dating & Health blogger January 2013 - February 2014
Rochester General Health System February 2012 - February 2013
Verizon Wireless February 2001 - February 2012
Skills
Account Management, Call Centers, Coaching, Cold Calling, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Employee Relations, Employee Training, Event Management, Event Planning, Fundraising, Leadership, Leadership Development, Management, Marketing, Team Building, Training, Time Management, Outlook, Public Speaking, Team Leadership, Sales, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Social Media, Healthcare, Hospitals, Sales Operations, Strategic Planning, Telecommunications, CPR Certified, EMR
Education
University of Rochester 2013 — 2014
Bachelor of Science (BS), Registered Nursing/Registered Nurse
University of Rochester School of Medicine and Dentistry 2013 — 2014
NURSING, Biochemistry and Molecular Biology
Monroe Community College 2009 — 2011
Associate's degree, Registered Nursing/Registered Nurse
Apple November 2014 - Present
T Ruiz Photography August 2012 - Present
Verizon Wireless January 2013 - May 2014
Progressive Insurance September 2010 - April 2012
Wachovia, A Wells Fargo Company October 2006 - June 2008
Sprint Nextel November 2004 - October 2006
Skills
Typing, English grammar, Persuasion, Insurance, Call Center, Customer Service, Customer Oriented, Claims Handling, Property Claims, Cash Management, Time Management, Phone Skills, Phone Etiquette, Answering Phones, Call Centers, Sales, Sales Operations, Claims Management, Customer Support, Cold Calling, Property, Customer Experience, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Satisfaction, Highly detail oriented, Liability, Team Building, Leadership, Team Leadership, Claim, Training, Data Entry, Organization, Social Media, Social Networking
Education
Monroe Community College 2003 — 2003
None, Liberal Arts
Williamson Senior High School 1999 — 2003
Graduated
South Orange Maplewood School District September 2011 - Present
ALEXiTY Marketing February 2006 - Present
LaChaney's Dance & Music Academy September 2003 - Present
University of Phoenix September 2009 - May 2013
South Orange/Maplewood School District 2006 - 2010
Verizon Wireless October 2004 - July 2005
Island/Def Jam Music Group September 2001 - August 2003
Skills
Consulting, Project Planning, Social Media Marketing, Entertainment, Digital Media, Digital Marketing, Social Networking, Social Media, Public Speaking, Facebook, Content Development, Integrated Marketing, Customer Service, Fundraising, Event Planning, Nonprofits, Editing, Public Relations, Community Outreach, Team Building, Digital Strategy, Marketing Research, Program Development, Music, Marketing Strategy, Strategic Planning, Event Management, New Business Development, Recruiting, Advertising, Online Marketing, Coaching, Marketing, Conflict Resolution, Strategic Partnerships, Sales, Blogging, Budgets, Management, Creative Direction, Entrepreneurship, Leadership Development, Business Development, Marketing Communications, Leadership, Television, Video Production, Mobile Marketing, Project Management, SEO
Education
University of Phoenix 2004 — 2006
Masters, Business Administration/Marketing
Montclair State University 1999 — 2003
B.A, Political Science
Verizon Wireless Credit Analyst, TellerFirst Interstate BankAugust 2011 - Present
Skills
Customer Service, Microsoft Office, Public Speaking, Financial Analysis, Accounting, Financial Reporting, Microsoft Word, Event Planning, Social Media, Research
Education
Montana State University-Bozeman 2007 — 2014
Master's degree, Accounting and Finance
Team Detroit July 2015 - Present
Buckeye CableSystem October 2013 - Present
Buckeye CableSystem January 2012 - October 2013
The Mergis Group October 2011 - January 2012
Charter Communications February 2011 - September 2011
Monroe County Community Credit Union October 2010 - February 2011
Logan Bank and Trust October 2009 - September 2010
Verizon Wireless November 2008 - October 2009
Monroe Bank & Trust June 2004 - November 2008
Skills
Microsoft Office, Multi Tasking, Customer Service, Communications, Banking, Lending, Cash Management, Call Centers, Sales, Payment Processing, Data Entry, Accounting, Telephone Skills, Teamwork
Education
Monroe County Community College 2011 — 2015
Associate of Applied Science, Accounting
Monroe High School 2000 — 2004
Diploma
Verizon Wireless January 2013 - Present
Verizon Wireless November 2011 - Present
Verizon Wireless July 2006 - November 2011
Western Wireless January 1994 - February 2001
Skills
Wireless, Telecommunications, Customer Retention, Customer Experience, Customer Satisfaction, Call Centers, Account Management, Sales Operations, Sales, Direct Sales, Sales Management, Solution Selling, Team Leadership, Customer Service, Management, Mobile Devices
Education
Montana State University-Bozeman 1985 — 1988
Bachelor's degree, Business Administration and Management, General
Greendale High School 1976 — 1980
diploma
Seeking New Opportunity July 2015 - Present
Fidelity Investments August 2013 - July 2015
Quest Diagnostics 2009 - August 2013
Alcon April 2007 - December 2009
Alcon Laboratories, Inc. 2003 - 2007
Verizon Wireless 2001 - 2002
Verizon Wireless 1995 - 2001
Verizon Wireless 1998 - 1998
Verizon Wireless 1997 - 1997
Modio 1994 - 1997
Skills
Leadership, Management, Business Intelligence, Business Intelligence..., Business Intelligence..., Data Visualization, Data Architecture, Data Warehouse..., Data Warehousing, Predictive Analytics, Business Analytics, Web Analytics, Business Process, Project Management, Agile Project Management, Agile Methodologies, SDLC, PMP, Strategy, Software Development, Strategic Planning, Management System, Big Data, Big Data Analytics, Hadoop, Quality Assurance, Google Analytics, Data Warehouse..., Testing, Business Development, Data Management, Data Governance
Education
Texas A&M University-Commerce 2006 — 2009
Masters, Management
Montana State University-Bozeman 1982 — 1985
MS, Industrial Engineering
State University of New York College at Buffalo 1981 — 1982
Master of Computer Applications (M.C.A.), Computer Science
University of Evansville 1976 — 1981
BSEE, Electrical Engineering
US Navy Reserve August 2014 - Present
Verizon Wireless December 2013 - Present
Angel Medical Systems June 2012 - November 2013
Rochester Institute of Technology January 2011 - May 2012
Harris RF Communications June 2007 - December 2010
US Navy March 2000 - November 2006
Skills
Labview, Electronics, Systems Engineering, Matlab, Electrical Engineering, Soldering, Troubleshooting, Oscilloscope, Pspice, Testing, Security Clearance, Radar, Engineering, Technical Writing, Biomedical Engineering, Digital Signal...
Education
Rochester Institute of Technology 2011 — 2013
Master of Science (MS), Electrical Engineering
Rochester Institute of Technology 2009 — 2013
Bachelor of Science (BS), Electrical Engineering (w/ Biomedical emphasis)
Monroe Community College 2007 — 2010
Associate of Science (AS), Engineering Science
5LINX Enterprises Inc. February 2014 - Present
5LINX Enterprises Inc. February 2009 - February 2014
5LINX Enterprises Inc. July 2008 - February 2009
Verizon Wireless April 2007 - July 2008
Group 14621 Community Association, Inc March 2006 - April 2007
Skills
Customer Service, Team Leadership, Team Building, Marketing, General Office Skills, Customer Satisfaction, Office Management, Leadership, Quality Assurance, Management, Community Outreach, Customer Retention, Newsletters, Call Centers, Social Networking, Microsoft Word, Ballet, Coaching
Education
Monroe Community College 2000 — 2003
Associate's degree, Communication and Media Studies
Monroe Community College
Rochester Business Alliance February 2014 - Present
Xerox March 2012 - November 2013
GateHouse Media March 2008 - June 2010
Verizon Wireless March 2003 - December 2006
Skills
Marketing, Advertising, Employee Relations, Fundraising, Social Media, Team Building, Customer Service, Marketing Communications, Microsoft Excel, Team Leadership, Sales, Training, Account Management, Microsoft Office, PowerPoint, Public Speaking, Microsoft Word, Management, Online Advertising, Marketing Strategy, Customer Satisfaction, Retail, Leadership, Talent Management, Time Management, Sourcing, Talent Acquisition, Salesforce.com, Facebook, Business Planning, Interviews, Cold Calling, Outlook, Hiring, Online Marketing, Coaching, Sales Management, Social Networking, Strategic Planning, Analysis, Market Research, Leadership Development, Human Resources, Applicant Tracking..., Event Planning, Event Management, Recruiting, Social Media Marketing, New Business Development, Public Relations
Education
Monroe Community College
GIAC January 2015 - Present
The UPS Store August 2013 - April 2015
Verizon Wireless August 2010 - June 2013
Susan B. Anthony House February 2010 - 2013
Genesee Country Museum April 2010 - August 2010
Personal Residences January 2006 - January 2010
Saint Mary's College of California September 2006 - September 2008
Saint Mary's College of California August 2007 - May 2008
Skills
Data Entry, PowerPoint, Outlook, Customer Service, Android, iOS, Blackberry, Windows, Windows Phone, Remote Diagnostics, Customer Satisfaction, Leadership, Training, Process Scheduler, Social Networking, Microsoft Excel, Event Planning
Education
Monroe Community College 2013 — 2017
RN, Registered Nursing/Registered Nurse, 3.5 GPA
Monroe Community College 2010 — 2012
Business
St. Mary's College of California 2005 — 2009
Liberal Arts, History (American, Pre-1890)
Spencerport High School 2001 — 2005
Regent's Diploma 2005
Verizon Wireless June 2014 - Present
Montana State University January 2013 - May 2014
Verizon Wireless May 2013 - August 2013
Skills
Networking, Wireless, Java, Microsoft Office, Windows, Troubleshooting, Programming, Teamwork, Leadership, Visio, Access, Project Management, SQL, Time Management, Telecommunications, LTE, Matlab, Mobile Devices, RF Engineering
Education
Montana State University-Bozeman 2011 — 2015
Bachelor of Science (BS) in Electrical Engineering
Ameritas January 2014 - July 2015
Verizon Wireless June 2013 - December 2013
Skills
Leadership, Teamwork, Communication, Creative writing, Time Management, Human Resources, Strategy, Editing, Microsoft Word, Management, Accounting, Marketing, bankruptcy knowledge, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Public Speaking, Event Planning, Research
Education
University of Nebraska-Lincoln 2015 — 2016
Masters of Legal Studies, Business Law
Montana State University 2008 — 2013
Bachelor of Arts (B.A.), Literature
Montana State University-Bozeman 2008 — 2013
Bachelor of Science (B.S.), Business Management
Verizon March 2015 - Present
Verizon Wireless August 2013 - February 2015
Verizon Wireless May 2014 - August 2014
Verizon Wireless May 2013 - August 2013
Montana State University August 2011 - May 2013
CHS May 2011 - December 2012
Skills
Windows 7, Access, Microsoft Office, Troubleshooting, Engineering, Windows XP, Computer Hardware, Programming, Operating Systems, Windows, Visio, Networking, Network Administration, Public Speaking, Time Management, Customer Service, Telecommunications
Education
Montana State University-Bozeman 2010 — 2014
Bachelor's Degree, Computer Engineering
Verizon Wireless July 2014 - Present
ConServe February 2014 - July 2014
Aflac May 2013 - June 2013
National Income Life Insurance November 2012 - April 2013
Wegmans Food Markets April 2009 - December 2012
Skills
Direct Sales, Sales, Team Leadership, Marketing, Public Speaking, Public Relations, Networking, Customer Service, Customer Retention, Organization, Team-oriented, Data Entry, Insurance, Time Management, Social Networking, Term Life Insurance, Cashiering, Disability Insurance, Youth Mentoring, Teamwork, Retail, Microsoft Office
Education
SUNY Empire State College 2012 — 2013
Current Student, Business Administration and Management, General
Monroe Community College 2007 — 2013
Currently Enrolled, Business Administration and Management, General
Fidelis Care September 2015 - Present
Weight Watchers September 2014 - September 2015
Johnson & Johnson June 2014 - September 2014
Express Scripts 2007 - 2014
Verizon Wireless 2005 - 2007
Merrill Lynch 2000 - 2005
Skills
Healthcare, Healthcare Information..., IT Project Leadership, Project Management, Project Management Plan, Technical Writing, Requirements Analysis, Healthcare Management, Access, Software Documentation, Management, Leadership, SDLC, Team Building, Quality Assurance, Visio, Training, Process Improvement, Vendor Management, Cross-functional Team..., Requirements Gathering, HIPAA, Business Process..., Analysis, Business Analysis, Business Requirements, Business Process, CRM, SQL, Project Delivery, User Acceptance Testing, Agile Methodologies, Databases, Data Modeling
Education
Montclair State University
Master's degree, Human Services, General
University of Delaware
Bachelor of Arts (BA), Psychology & Philosophy
Verizon Wireless October 2013 - Present
Verizon Wireless August 2012 - October 2013
Verizon Wireless August 2006 - August 2012
Verizon Wireless January 2004 - August 2006
Verizon Wireless July 2004 - January 2006
Verizon Wireless June 2001 - December 2003
Monroe County Auto License Bureau August 1999 - May 2001
Eastman Kodak September 1995 - August 1999
Walt Disney World August 1997 - December 1998
Skills
Microsoft Office, Process Improvement, Training, Leadership, Project Management, Troubleshooting, Telecommunications, Coaching, Management, Customer Service, Customer Retention, Wireless, Call Center, Team Building, Team Management, Employee Relations, Call Centers, Account Management, Team Leadership, Customer Satisfaction, Microsoft Excel, Employee Training, Sales, Sales Operations, Cross-functional Team..., Mobile Devices, Software Documentation, Project Planning, Time Management, Customer Experience, Operations Management, Networking, Business Development, Leadership Development, Sales Management, B2B, Sales Process, Direct Sales, Web Design, Strategic Planning, Retail, Marketing, Solution Selling, Vendor Management, Product Management, Contract Negotiation, CRM, Program Management
Education
University of Buffalo
B.A, Communication
Monroe Community College
A.S, Business Administration
Verizon Wireless June 2010 - Present
Maplewood Country Club March 2008 - October 2011
MSU Campus Recreation December 2007 - May 2010
Royal Sovereign International January 2010 - April 2010
Multimedia Solutions Corp June 2009 - August 2009
Education
University of Phoenix 2010 — 2013
Master of Business Administration (MBA)
Montclair State University 2006 — 2010
BS, Business Admininistration; Marketing and Management
University of Rochester Medical Center March 2014 - Present
SECURITAS May 2010 - Present
Highland Hospital/ University of Rochester Medical Center July 2012 - March 2014
Faith Cafe & Catering October 2007 - July 2012
United States Army Reserve September 1996 - April 2012
verizon wireless 2003 - 2008
monroe county 2000 - 2002
city of rochester 1998 - 2000
Skills
Voice Over, Public Speaking, Customer Service, Microsoft Office, Critical Thinking, Research, First Aid, Leadership, PowerPoint, Troubleshooting, Training, Team Leadership, Microsoft Word, Team Building, Community Outreach, Fundraising, Public Relations, Strategic Planning, Program Development, Leadership Development, Entrepreneurship, Program Management, Marketing, Event Planning, Nonprofits
Education
Benjamin Franklin high school
Johnson C. Smith University
Monroe Community College
A.S., Communications/Media Arts
Real Estate of Montana September 2012 - Present
Big Sky Social Marketing September 2012 - Present
Montana Chamber of Commerce April 2011 - Present
Verizon Wireless June 2007 - September 2011
Skills
Direct Sales, Sales, Financial Analysis, Customer Satisfaction, Selling, Budgets, Small Business, Time Management, Marketing, Leadership, Negotiation, Real Estate, Training, Customer Service, Management, Sales Management, Residential Homes, Investment Properties, Sellers, First Time Home Buyers
Education
Montana Tech of the University of Montana 2003 — 2005
Bacholor of Science, Business Information Technoloy
Montana State University-Bozeman 2002 — 2003
Associate's degree, Accounting
Verizon November 2014 - Present
Verizon Wireless 2012 - 2013
Xerox 2010 - 2011
Xerox 1999 - 2009
Xerox 1997 - 1999
Skills
Software Documentation, Access, Process Improvement, Quality Assurance, Accounts Payable, Accounts Receivable, Management, Project Management, Account Management, Cross-functional Team..., Program Management, English, Escrow, Mortgage Servicing, Banking, Wireless Networking, VoIP, Firewalls, Team Building, Leadership, Training, Vendor Management, Integration, Business Analysis, Microsoft Excel, Customer Service, Microsoft Word, Business Process..., Access Database, Rumba, Broadband Networks, Remote Troubleshooting, Router Configuration, Wireless Routers, Android, LogMeIn, Service Activation, Voice Messaging, Mobile Technology, Mobile Applications, Mobile Devices, Mobile Communications, iPhone Support, 4G, Cloud Storage, iTunes
Education
State University of New York College at Geneseo 1995 — 1997
Bachelor of Arts (B.A.), Sociology
Monroe Community College 1992 — 1994
Associate of Science (A.S.), Business Administration and Management, General
Gates-Chili 1988 — 1992
Verizon March 2012 - Present
Verizon Wireless 2008 - 2012
Verizon 2007 - 2008
Verizon Wireless 2001 - 2007
Skills
Cost Reduction, Telecommunications, Strategic Planning, Management, Leadership, Wireless, Team Building, Negotiation, Software Lifecycle..., Project Management, Asset Management, Relationship Management, Cost Management
Education
Montclair State University
Bachelor's degree, History
Verizon Wireless July 2014 - Present
Verizon Wireless May 2011 - June 2014
Verizon Wireless August 2006 - May 2011
Skills
Wireless, Telecommunications, LTE, CDMA, VoIP, IP, Cellular Communications, 3G, Ethernet, TCP/IP, 4G, Network Design, Mobile Devices, Switches, Troubleshooting, MPLS, Wireless Networking, 5ESS, Voice Mail, ECP
Education
Rochester Institute of Technology 2001 — 2006
Bachelor of Science (B.S.), Computer Science
Monroe Community College 2001 — 2003
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Monroe County Public Defenders Office September 2014 - September 2014
Drivers.Ed.com December 2011 - May 2013
RawSaw Services International Inc April 2010 - April 2011
Allwriight School of Driving April 2007 - February 2010
Verizon wireless October 2003 - January 2006
auto solutions rochester ny January 1997 - March 2002
marina dodge August 1994 - January 1997
Skills
Recruiting, Employee Relations, Organizational..., Training, Human Resources, Project Planning, Applicant Tracking..., Interviews, Leadership Development, Temporary Placement, Onboarding, Talent Acquisition, Leadership, Team Building, Customer Service, Management
Education
Monroe Community College 2013 — 2014
Paralegal Studies Certificate program, law
State University of New York Empire State College 1999 — 2004
m.a, labor studies
State University of New York College at Brockport 1980 — 1985
b,s., communications
Verizon Wireless July 2013 - April 2014
Sprint April 2013 - July 2013
Johnson & Johnson 2006 - 2013
AT&T Mobility 2000 - 2005
Skills
Contract Negotiation, Contract Management, Project Portfolio..., Cross-functional Team..., Marketing Strategy, Sales, Segmentation, Sales Management, Product Management, Process Improvement, Management, Medical Devices, Pricing, Account Management, Negotiation, Business Strategy, Project Management, Program Management, Marketing, Mobile Devices, Strategy, Customer Retention, Vendor Management, Product Development, Competitive Analysis, E-commerce, Wireless, Leadership
Education
New York University - Leonard N. Stern School of Business
Master of Business Administration (MBA)
Montclair State University
Bachelor of Science
William Paterson University of New Jersey
Certificate, Project Management Professional
New York University
Certificate, Negotiation and Dispute Resolution
Verizon Wireless June 2013 - Present
Verizon Wireless November 2012 - June 2013
Verizon Wireless July 2011 - November 2012
Sirius Satellite Radio December 2010 - June 2011
ThomasNet November 2005 - December 2010
CCA Industries 2004 - 2005
Pearson Education August 2001 - August 2003
Skills
E-commerce, SEO, Google Analytics, Usability, User Experience, Digital Marketing, Analytics, Web Project Management, WebTrends Analytics, Web Design, Web Marketing, Dreamweaver, User-centered Design, User Interface Design, Photoshop
Education
Montclair State University 1996 — 2001
Crescent Bank & Trust December 2008 - May 2012
JPMorgan Partners February 2007 - July 2008
Verizon Wireless September 2003 - October 2006
The Sutherland Group, Inc. November 2001 - September 2003
Harris Interactive October 2000 - October 2001
The Genesee Hospital May 1998 - January 2001
University of Rochester-Strong Memorial Hospital August 1991 - February 1998
The Genesee Hospital May 1985 - December 1989
Sears, Roebuck and Co. 1976 - 1978
Sears, Roebuck and Co. 1976 - 1978
Skills
Customer Service, Microsoft Word, Microsoft works, Microsoft Excel, Clerical Skills, Numeric Filing, Phlebotomy, HIPAA, Patient Registration..., Motivated self-starter, Flexibility, Close Attention to..., Thorough, Accurate Data Entry, Telephone Interviewing, Highly responsible, Team-oriented, Work Well Independently, Employment Verifications, Home Equity Loans, Home Equity Lines of..., Sub Prime Auto Loan..., Cellular..., Highly detail oriented, Resourceful..., Highly Reliable, Internet Savvy, Courteous, Polite, Analytic Thinking, Cost Effective, Positive Can-do Attitude, Subprime
Education
Monroe Community College 1992 — 1995
A.A.S., Health Information Technology
State University of New York College at Brockport 1988 — 1989
Biology
St. John Fisher College 1984 — 1989
B.S., Biology
Aquinas Institute, Rochester, New York
New York State Regents High School Diploma, Sciences, Mathematics, Italian
GLOBALINX October 2013 - February 2015
FACILITY SOURCE May 2012 - September 2013
AT&T CUSTOMER CARE/SUTHERLAND GLOBAL SERVICES May 2011 - November 2011
Cooper Vision October 2009 - June 2010
Time Warner Cable September 2006 - August 2008
Verizon Wireless February 1996 - April 2004
Skills
Call Centers, Troubleshooting, Workforce Management, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Telecommunications, Technical Support, Leadership, Team Leadership, Training, Account Management, Direct Sales, Management, Sales, Team Building
Education
Monroe Community College 1993 — 1996
AAS in Hospitality
Monroe Community College
Hospitality Management
Verizon Wireless July 2008 - Present
Verizon Wireless May 2007 - July 2008
Verizon Wireless March 2006 - April 2007
Verizon Wireless June 2004 - February 2006
Wal-Mart February 1998 - August 2003
Education
Montana State University-Bozeman 2003 — 2005
Master of Science (M.S.), Applied Psychology, 4.0
University of Wyoming 1998 — 2002
Bachelor of Arts (B.A.), Psychology, 3.8 (Magna Cum Laude)
Verizon Wireless June 2015 - Present
Verizon Wireless November 2010 - Present
Ingersoll Rand March 2009 - November 2010
McKinsey & Company August 1995 - January 2009
Hewitt Associates February 1992 - August 1995
Skills
Lotus Notes, Word, PowerPoint, Excel, Outlook, Microsoft Office, Telephone Skills, Keyboarding, Typing, General Office Duties, Administrative Support, Charts, Graphs
Education
Montclair State University 1988 — 1989
Business, Education
Berkeley College 1983 — 1984
Secreterial Science
Verizon Wireless 2004 - Present
Bally Total Fitness 2001 - 2005
Skills
Sales Operations, Customer Retention, Direct Sales, Wireless, Customer Experience, Cold Calling, Sales Process, Sales Presentations, Customer Satisfaction, Solution Selling, Telecommunications, Selling, B2B, Sales, Sales Management
Education
Monroe County Community College
Associate's degree
Paine Ave Grill April 2009 - November 2009
Verizon Wireless December 2004 - May 2005
Verizon Wireless September 2001 - December 2004
Education
Montclair State University 1984 — 1989
BS, Business
Verizon Wireless January 2012 - Present
Verizon Wireless July 1996 - December 2011
Montana Power - Tetragenics July 1991 - July 1996
Skills
Enterprise Software, Wireless Networking, 4G, Unix, Integration, Product Management, Networking, Vendor Management, Solaris, Testing, CDMA, LTE, Software Development, Solution Architecture, IP, Wireless, Telecommunications, TCP/IP, Mobile Technology, EVDO, Databases, Oracle, Shell Scripting, SDLC, Cross-functional Team..., Project Management, Computer Network..., XML, Agile Methodologies, Cellular Communications, Network Engineering, Program Management, Mobile Devices, 3GPP, Unix Shell Scripting, Troubleshooting, SQL, Ethernet, CDMA2000, Software Project..., Enterprise Architecture, Requirements Analysis, Diameter, PMP
Education
Stevens Institute of Technology 2008 — 2010
MS, Telecommunications Management
University of Washington 2007 — 2007
Certificate Program in Information Assurance & Cyber Security
Montana Tech of the University of Montana 1986 — 1991
BS, Pure Mathematics
Montana Tech of the University of Montana 1986 — 1991
BS, Computer Science
Cummins Inc. November 2011 - Present
Verizon Wireless January 2009 - November 2011
Sigma Phi Epsilon 2003 - 2005
US Army August 1998 - August 2002
Skills
Team Building, Microsoft Excel, Inventory Management, PowerPoint, Microsoft Word, Cold Calling, Sales, Customer Service, Microsoft Office, Leadership, Customer Satisfaction
Education
Montana State University-Bozeman 2002 — 2008
Bachelor of Science, Exercise Science
Verizon Wireless September 2009 - Present
Skills
Wireless, Cellular Communications, Mobile Devices
Education
Montana State University-Bozeman 2002 — 2007
MTA and History, Photography and Japan Studies
Verizon Wireless January 2010 - Present
Education
Monroe Community College 2006 — 2008
AS, Connunications Media Arts
St John Fisher College
BA, Communications/Journalism
Wilson Magnet
Verizon Wireless July 2008 - Present
Verizon Wireless March 2006 - June 2009
AT&T 2004 - 2006
Skills
Sales Management, Sales, Inventory Management, Retail, Customer Service, Microsoft Excel, Microsoft Word, Merchandising, Management, Account Management, Project Planning
Education
Utah Valley University 2009 — 2013
Pursuing Bachelor, Accounting
Montana State University-Billings 2006 — 2009
Associate, Accounting
Weber State University 2001 — 2006
Human Development and Family Studies, General
Verizon Wireless January 2012 - Present
Verizon Wireless August 2011 - January 2012
MHA Ventures, Inc. February 2008 - June 2011
Qwest Communications July 1999 - February 2008
Skills
Cloud Computing, IP, Leadership, Managed Services, Management, SaaS, Salesforce.com, Strategic Partnerships, Telephony, VoIP, Cloud Applications, M2M, Solution Selling, Solution Architecture, Cloud Security, Team Building
Education
University of Minnesota - Carlson School of Management 1998 — 1999
MBA, Finance and Marketing
Montana State University-Bozeman 1990 — 1994
B.S., Marketing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - Present
American Red Cross October 2011 - Present
Verizon Wireless January 2010 - September 2011
Verizon Wireless November 2007 - December 2009
Verizon Wireless March 2003 - October 2007
Skills
Customer Service, Sales, Telecommunications, Customer Retention, Account Management, Customer Satisfaction, Leadership, Management, Training, Call Center, Wireless, Social Networking, Call Centers, Public Speaking, Microsoft Office, Direct Sales, Customer Relations, Government, Pay It Forward, Mental Health
Education
Montana State University-Bozeman 2002 — 2003
Business Marketing
West Leyden High School 1992 — 1996
Graduate, General
Clearview Cinemas November 2008 - Present
NEW YORK, NY January 2008 - December 2008
Verizon Wireless September 2005 - December 2006
Skills
Cpr Certified, AED, SERVSAFE
Education
Rochester Institute of Technology 2005 — 2006
Monroe Community College 2005 — 2005
Associates, Behavioral Sciences
Verizon Wireless December 2008 - Present
Skills
Call Center, Telecommunications, Wireless, Customer Satisfaction, Customer Experience, Customer Retention, T1, Cellular Communications, Troubleshooting, VoIP, Customer Service, Technical Support
Education
SUNY Brockport 2006 — 2013
Master's degree, Education and Human Development in Social Studies
SUNY Brockport 2003 — 2006
Bachelor's degree, History and Political Science
Monroe Community College 1999 — 2003
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
Verizon Wireless September 2009 - Present
Education
Monroe County Community College
Associate's degree, Business Administration and Management, General
Verizon Wireless 2011 - 2012
Skills
Management, Human Resources, Talent Acquisition, Recruiting
Education
Montana Tech of the University of Montana
Verizon Wireless September 2009 - Present
Verizon Wireless September 2006 - September 2009
Verizon Wireless August 2005 - September 2006
Education
Monroe Community College 2000 — 2003
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Staples 2010 - 2013
AT&T Mobility 2007 - 2008
Verizon Wireless 2005 - 2007
PCS Division Cingular Wireless 2005 - 2005
Skills
Successful..., Enthusiastic and..., Self-motivated and goal..., Effective listener,..., Works well under..., Known for being honest,...
Education
Monroe County Community College 2004 — 2005
N/A, General Studies
Jefferson High School 2001 — 2005
Diploma, General Studies
Nielsen Company September 2014 - Present
Charter Communications 2011 - 2013
Verizon Wireless April 2008 - January 2011
Skills
Solution Selling, Direct Sales, Telecommunications, VoIP, Wireless, Call Centers, Managed Services, Customer Retention, Account Management, Sales, Customer Satisfaction, Multi-task & Handle..., Conflict Resolution, Trade Shows, Mentoring
Education
Montana State University-Billings 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General