Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Enterprise Solutions September 2014 - Present
Verizon Wireless November 2011 - September 2014
Verizon Wireless February 2007 - November 2011
Progressive Real Estate Professionals March 2006 - February 2007
Footlocker Inc June 1994 - September 2005
United Airlines October 1998 - October 2001
Skills
Direct Sales, Telecommunications, Customer Retention, Solution Selling, Sales Process, Wireless, Account Management, Sales, Sales Management, Mobile Devices, Cold Calling, Customer Experience, Sales Operations, B2B, Salesforce.com, Management, Customer Satisfaction
Education
Ashford University 2013 — 2017
Verizon Wireless September 2014 - Present
LoveMyBeautiful, LLC April 2013 - July 2015
MDT Personnel February 2012 - December 2012
United States Marine Corps January 2006 - October 2010
Skills
Social Media Consulting, Managing Workflow, Public Speaking, Volunteering, Helping Others Succeed, Versatile Writer, Clerical Skills, Social Media Marketing, Social Media Blogging, Tutoring
Education
Ashford University 2010 — 2017
Bachelor of Science (B.S.), Cultural Anthropology
Verizon Wireless January 2013 - Present
US Army May 2009 - Present
US Army 2011 - October 2012
Skills
DoD, Intelligence Analysis, Security Clearance, National Security, Intelligence, Army, Military Operations, Defense, Military, Top Secret, Military Experience, Counterterrorism, Command, Operational Planning, Information Assurance, Force Protection, Counterinsurgency, SIGINT, Special Operations, Afghanistan, HUMINT, Weapons, Intelligence Community, Leadership
Education
Ashford University 2013 — 2015
Master of Business Administration (M.B.A.), Project Management
Fort Valley State University 2003 — 2009
Bachelor of Science (BS), Mathematics
Verizon Wireless January 2013 - Present
DB Debt Repair Solutions May 2009 - Present
MS2 Communications January 2009 - January 2013
MMM Wireless January 2008 - January 2009
Go Wireless Inc. January 2005 - January 2008
Skills
Training, Recruiting, Management, Sales, Customer Satisfaction, Negotiation, Customer Service, Time Management, Human Resources, Customer Retention, Accounts Receivable, Hiring, Accounts Payable, Credit, Coaching, Leadership, Team Building, Leadership Development, Account Management, Team Leadership, Marketing, Strategic Planning, Retail, Budgets
Education
Ashford University 2014 — 2015
Master’s Degree, Organizational Management / Specialization: Health Care Administration
Ashford University 2011 — 2014
Bachelor's Degree, Business Leadership, Human Resource Management, Cum Laude
Verizon Wireless May 2012 - Present
Skills
MS Project, Customer Retention, Telecommunications, Customer Satisfaction, Wireless, Call Centers, Vendor Management, Customer Experience, Mobile Devices, Process Improvement, Call Center
Education
Ashford University 2008 — 2011
Bachelor of Arts (B.A.), Organizational Management
Golden Gate University
Verizon Wireless August 2015 - Present
Verizon Wireless February 2014 - August 2015
Verizon Wireless September 2011 - February 2014
Verizon Wireless October 2010 - September 2011
Skills
Sales, Management, Leadership, Team Building, Customer Satisfaction, Customer Service, Strategic Planning, Telecommunications, Wireless, Solution Selling, Customer Experience, Team Leadership, Sales Management, Customer Retention
Education
Ashford University 2011 — 2013
Master's degree, Organizational management/ human resources
Mount Saint Mary College 2004 — 2009
Bachelor of Arts (B.A.), Human Services, General
Verizon Wireless June 2013 - Present
Verizon Wireless June 2011 - June 2013
Verizon Wireless 2005 - 2011
Verizon Wireless 2001 - 2005
Skills
Customer Service, Sales, Telecommunications, Microsoft Office, Sales Management, Team Leadership, Wireless, Customer Satisfaction, Management, Customer Experience, Customer Retention, Mobile Devices, Direct Sales, Leadership, Solution Selling
Education
Ashford University 2014 — 2015
Master of Business Administration (M.B.A.), Organizational Leadership
Ashford University 2012 — 2013
Bachelor of Arts (B.A.), Marketing and Public Relations
Ashford University 2008 — 2011
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
University of Phoenix 2003 — 2005
Bachelor of Arts (B.A.), Business Administration and Management, General
Elmira Business Institute September 2012 - September 2014
Hilton Garden Inn October 2009 - October 2012
Verizon Wireless August 2006 - September 2009
Skills
PowerPoint, Higher Education, Microsoft Word, Microsoft Excel, Customer Service, Financial Regulation, Public Relations, Student Financial Aid, Financial Aid..., Strategic Planning, Financial Audits, Communication, Transcripts, Public Speaking, Student Counseling, Conflict Resolution, Team Leadership, Financial Services, Federal Grant Management, Employee Training, Student Loans, NSLDS, Organizational..., Written & Oral..., Student Affairs, Student Engagement, Accounts Receivable, Training, Staff Development, Social Media, Leadership
Education
Ashford University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Corning Community College 2002 — 2004
Associate's degree, Business Administration and Management, General
Verizon Wireless November 2007 - Present
Pacific Coast Homes June 2007 - Present
CENTURY 21 June 2004 - June 2006
Skills
Real Estate, Selling, Customer Service, Coaching, Property Management, Negotiation, Real Estate Transactions, Direct Sales, Account Management, Sales Operations, Sales Management
Education
Ashford University 2014 — 2015
Masters, Business Administration and Management, General
University of Phoenix
Business Management, Business Management
Chicago Bridge & Iron (CB&I) July 2014 - Present
PRGX 2013 - July 2014
Accenture September 2012 - June 2013
International Systems Tech January 2011 - December 2011
KBR, Inc. October 2007 - October 2010
Verizon Wireless May 2006 - October 2007
Shell Oil Company January 2004 - April 2005
Skills
Microsoft Excel, Pricing, Forecasting, Spreadsheets, Contract Management, Procurement, Contract Negotiation, Purchasing, SAP, Materials Management, Project Planning, Project Management, Budgets, Cost Benefit, Access, Process Improvement, Supply Chain Management, Software Documentation, Proposal Writing, Process Scheduler, Supply Management, Supervisory Skills, Logistics, Risk Management, Policy, Program Management, Team Leadership, Government Contracting, Management, Negotiation, Government, Inventory Management, Project Control, PowerPoint, Strategic Sourcing, Subcontracting, Cross-functional Team..., Supply Chain, Analysis, Government Procurement, Strategic Planning, Project Estimation, PMP, Finance, SharePoint, Cost Control, Earned Value Management, Auditing, MS Project, Operations Management
Education
University of Houston - Victoria 2013 — 2015
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
Ashford University 2010 — 2012
Bachelor of Arts (BA), Finance, Graduate
Defense Acquisition University 2008 — 2010
Lone Star College System 2002 — 2004
Associate's Degree, Business Administration and Management, General
Beaulieu America January 2015 - Present
Allstate July 2012 - January 2015
Verizon Wireless October 2001 - July 2012
Skills
Sales, Customer Retention, Sales Process, Direct Sales, Cold Calling, Negotiation, Selling, Leadership, Customer Service, Management, Insurance, Retail, Performance Management, Customer Satisfaction, Small Business, Telecommunications, Account Management, Sales Operations
Education
Ashford University
Some University, Organizational Management.
Verizon Networkfleet September 2015 - Present
Verizon Wireless March 2014 - September 2015
Verizon Wireless April 2013 - May 2014
Verizon Wireless 2005 - 2013
Verizon Wireless 2002 - 2005
Skills
Sales, Management, Customer Satisfaction, Customer Experience, Customer Service, Cold Calling, B2B, Direct Sales, Account Management, Telecommunications, Telecommunications..., Retail, Leadership, Team Building, Team Leadership, Team Management, Training, Wireless, Sales Operations, Call Centers, M2M, Solution Selling, Customer Retention
Education
Ashford University
Pima Community College 2000 — 2002
Verizon August 2014 - Present
Verizon Wireless March 2011 - August 2014
Verizon Wireless November 2010 - March 2011
Skills
Customer Experience, Cellular Communications, Wireless, Call Centers, Customer Retention, Team Leadership, Customer Satisfaction, Telecommunications, Customer Service, Call Center, Project Management, CDMA, Coaching, Troubleshooting, LTE, Mobile Devices, 4G, M2M
Education
Ashford University 2014 — 2015
Master's Degree, Organizational Leadership
Ashford University 2010 — 2012
Bachelor of Arts (B.A.), Organizational Management
ITT Technical Institute-Norwood 2001 — 2003
Associate of Science (A.S.), Computer Programming, Specific Applications
Verizon Wireless February 2015 - Present
Verizon Wireless August 2011 - February 2015
Verizon Wireless April 2012 - April 2013
Verizon Wireless November 2010 - August 2011
Alltel Wireless May 2009 - November 2010
Skills
Direct Sales, Quotas, 4G, Mobile Technology, Mobile Devices, Solution Selling, Sales Operations, CDMA, Customer Satisfaction, LTE, Cold Calling, Mobile Communications, Sales Process, Wireless Broadband, 3G, Wireless Networking, Product Management, Retail Sales, Sales, Sales Management, Call Centers, Broadband, VoIP, Telecommunications, Customer Retention, Account Management, B2B, Team Building, Customer Service, Cellular Communications, Team Leadership, Wireless, Customer Experience, Management, Leadership, Training, Salesforce.com, Coaching, Sales Presentations, Networking, Managed Services, Retail, M2M, Marketing, Strategic Partnerships, Inventory Management, Strategic Planning, Microsoft Office, CRM, Unified Communications
Education
Ashford University 2006 — 2008
Associate's degree, Business, Management, Marketing, and Related Support Services
Verizon Wireless July 2013 - Present
Verizon Wireless February 2010 - July 2013
Verizon Wireless February 2009 - February 2010
Verizon Wireless May 2007 - February 2009
Verizon Wireless July 2006 - May 2007
Skills
Vendor Management, Telecommunications, Purchasing, Cross-functional Team..., Forecasting, Process Improvement, Project Management, Inventory Management, Procurement, Retail, Negotiation, Sourcing, Merchandising, Supply Chain Management, Supply Chain, Inventory Control, Materials Management
Education
Ashford University 2012 — 2014
Master of Arts (M.A.), Education
California State University-Sacramento 2005 — 2009
Master of Arts (M.A.), Liberal Arts and Sciences, General Studies and Humanities
University of California, Santa Barbara 1999 — 2003
Bachelor of Arts (B.A.), Religion/Religious Studies
Verizon Wireless April 2013 - Present
US Army May 2008 - March 2013
Farmers Insurance July 2012 - November 2012
US Army July 1997 - April 2008
Skills
Property, General Insurance, Umbrella Insurance, Term Life Insurance, Life Insurance, Customer Service, Sales, Homeowners, Microsoft Excel, Team Building, Marketing, Microsoft Office, Cold Calling, Whole Life, Renters, Public Speaking, Microsoft Word, Personal Lines Auto, PowerPoint, Recruiting, Training, College Recruiting, Sales Management, Casualty, Insurance, Property & Casualty..., Legal Liability, Workers Compensation, Commercial Insurance, Employee Relations, Management, Performance Management, Program Management, Customer Retention, Policy
Education
Ashford University 2014 — 2016
Master of Business Administration (MBA), Human Resources Management and Services, 3.0
Ashford University 2010 — 2012
Bachelors of Arts, Organizational Managerment, 3.19 GPA
Verizon Wireless June 2014 - Present
Verizon Wireless March 2013 - June 2014
Verizon January 2013 - March 2013
Verizon Wireless June 2012 - January 2013
Body Central July 2008 - September 2012
Wells Fargo July 2011 - May 2012
Skills
Customer Retention, Solution Selling, Direct Sales, Telecommunications, Management, Customer Service, Wireless, Customer Satisfaction, Strategic Partnerships, Sales Process, Cold Calling, Training, Account Management, Sales, Sales Operations
Education
Ashford University 2011 — 2013
Master's Degree, Organizational Management, 3.9
Loras College 2005 — 2009
Bachelor's Degree, Criminal Justice and Corrections, 3.5 GPA
Bellevue University
Bachelor's Degree, Professional Retail Sales Management, 3.5
Bettendorf High School
Verizon Wireless September 2013 - Present
Eleni's New York September 2011 - September 2012
Abercrombie & Fitch November 2009 - May 2011
kate spade 2008 - 2008
Burberry May 2005 - September 2006
Skills
Recruiting, Social Media, Sales, Management, Interviews
Education
Ashford University 2012 — 2013
MA in Organizational Management, Human Resources
Hofstra University 2005 — 2009
B.A., Media Studies, Fine Arts
Hofstra University 2005 — 2009
Bachelor of Arts (B.A.), Communication and Media Studies
Verizon Wireless October 2012 - Present
Verizon Wireless July 2007 - October 2012
Alltel January 2005 - September 2007
Alltel Publishing January 2003 - January 2005
Jenayre Communications January 1999 - August 2003
Transcrypt International January 1993 - November 1997
Skills
Wireless Services, Quotas, Wireless Solutions, Mobility Solutions, Consultative Selling, Entrepreneurship, International Law, International Sales, Westlaw, Real Estate, Project Planning, Project Implementation, Local Government, Government Contracting, Advertising, New Business Development, Project Execution, Selling, Project Management, Wireless, Telecommunications, Solutions Marketing, M2M, Solution Selling, Sales Operations, Sales Process, Strategy, Leadership, Direct Sales, Management, Account Management, Mobile Devices, Team Building, Customer Retention, Sales, Strategic Partnerships
Education
Ashford University 2012 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
Colorado Technical University 2010 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.6
Lamson College 1992 — 1994
Associate's degree, Paralegal, 3.8
Regions Financial Corporation July 2014 - Present
G. E. WarrenSpeaks 2008 - Present
Verizon Wireless July 2010 - June 2014
Virginia College February 2009 - June 2010
Primerica April 2007 - February 2009
Advantage Sales & Marketing July 2005 - July 2008
Skills
Public Speaking, Creative Writing, Columns, Marketing Strategy, Marketing, Published Author, Sales Management, Sales, Building Relationships, Publishing, Customer Service, Leadership, Event Management, Blogging, Coaching, Marketing Communications, Motivational Speaking, Interviews, Team Leadership, Employee Training, Personal Development, Entrepreneurship, Leadership Development, Management, Social Media Marketing, Training
Education
Walden University 2013 — 2015
Doctor of Business Administration, Marketing
Ashford University 2011 — 2012
Master of Business Administration (M.B.A.), Marketing
University of Alabama 2001 — 2005
Bachelor's of Science, Marketing
Verizon Wireless January 2008 - Present
Soul Harvest Ministries June 2007 - January 2008
Gardner-White August 2006 - January 2007
The KPM Group May 2005 - July 2006
Apple Tree Driving School April 1999 - July 2005
Skills
Instructor-led Training, Troubleshooting, Windows 7, Microsoft Office, Customer Service, Sales, Problem Solving, Sales Management, Data Entry, Keyholder, Training, Outlook, Team Building, Event Planning, PowerPoint, Team Leadership, Leadership, Microsoft Excel, Community Outreach, Public Speaking, Telecommunications, Management, Microsoft Word
Education
Ashford University 2009 — 2012
Bachelor of Business Administration (BBA), Business Administration
Armed Forces Services Corporation (AFSC) December 2012 - Present
Verizon Wireless July 2012 - December 2012
Army National Guard September 2004 - September 2012
US Army June 2010 - June 2012
DR Horton June 2005 - December 2008
City of Rock Hill December 2001 - June 2005
United States Marine Corps June 1994 - December 2001
Skills
Training, Leadership, Human Resources, Policy, Military, Security Clearance, Management, Team Leadership, Leadership Development, Army, Strategic Planning, Customer Service, Personnel Management, Employee Training, Negotiation, Interviews, Military Experience, Strategy, Organizational..., Management Consulting, Communication Skills, Strategic Leadership, Risk Assessment, Microsft Office, Six Sigma, Organizational..., Staff Development, Career Development, Team Building, Operational Planning, Military Operations, Organizational Culture, Equal Opportunities, Equality, Mentoring, Peer Mentoring, Professional Mentoring, Team Mentoring, Sales, Resume Writing, Temporary Placement, Federal Government, Recruiting, Organizational..., Train Staff, Mentoring Of Staff, Risk Management, Onboarding, Government, Analysis
Education
Ashford University
Master of Business Administration (M.B.A.), Project Management
University of the Rockies
Master's Degree, Business Psychology
Ashford University
Bachelor's Degree, Organizational Management
Ashford University
Bachelor's Degree, Psychology
Villanova University
Master Certificate Human Resources, Human Resources
Villanova University
Essentials of Project Management
Villanova University
Human Resource Management
Villanova University
Mastering Organizational Effectiveness
Villanova University
Six Sigma Green Belt, Lean Six Sigma
Villanova University
Lean Six Sigma Black Belt
OSAD 2011 - August 2015
Express Scripts December 2014 - April 2015
Express Scripts February 2014 - December 2014
Express Scripts June 2013 - January 2014
Applicant Insight 2012 - 2012
Verizon Wireless September 1994 - June 2011
Skills
Experienced Change Agent, Customer Experience, Call Centers, Staff Development, Development & delivery..., Quality Assurance, Customer Retention, Employee Relations, Workforce Management, Management, Training, Process Improvement, Project Management, Team Building, Customer Satisfaction, Employee Training, Customer Service, Coaching, Team Leadership, Leadership, Telecommunications, Troubleshooting, Strategic Planning, Performance Management, Recruiting, Leadership Development, Hiring
Education
Ashford University 2011 — 2015
currently enrolled, Environmental Science
Davenport University
Business Administration and Management, General
Verizon Enterprise Solutions April 2015 - Present
Verizon Wireless April 2011 - March 2015
Verizon Wireless January 2007 - March 2011
Verizon Wireless October 2004 - December 2006
Verizon Wireless April 2001 - September 2004
Verizon Wireless August 2001 - March 2002
Skills
Wireless, M2M, Solution Selling, Cellular Communications, Managed Services, 4G, Direct Sales, Telecommunications, Mobile Devices, CDMA, Mobile Technology, Channel Partners, LTE, Network Design, Wireless Networking, Wireless Broadband, Sales Process, Mobile Communications, Customer Retention, VoIP, EVDO, Call Centers, Competitive Analysis, MPLS, IP, Unified Communications, Customer Experience, Strategic Partnerships, Blackberry, 3G, Solutions Marketing, SIP, Product Management, Enterprise Mobility, ATM networks, GSM, Program Management, Mobile Device Management, IOT, SCADA, Account Management, Sales Operations, Sales, Sales Management, Management, Salesforce.com, Cold Calling, Leadership, Customer Satisfaction, B2B
Education
Ashford University
Organizational Leadership
Banner Personnel January 2004 - Present
Verizon Wireless October 2006 - May 2008
Allstate Insurance Agency/Kelly Services May 2000 - October 2004
Skills
Microsoft Office
Education
South Suburban College 2011 — 2012
Ashford University
Wells Fargo January 2008 - Present
Verizon Wireless October 2006 - January 2008
Wachovia Bank May 2002 - October 2006
Skills
SPSS, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Customer Service, Research, PowerPoint, Internet, Communication, Keen Listener, Leadership, Data Entry, Public Speaking, Event Planning, Team Building, Outlook, Access, Social Networking, Higher Education, Editing, Teaching, Sales
Education
Claflin University 2012 — 2013
Master of Business Administration (M.B.A.), Finance, General
Ashford University 2010 — 2011
Bachelor's degree, Organizational Management
Orangeburg Calhoun Technical College 1996 — 1999
Associate of Arts (A.A.)
Orangeburg Calhoun Technical College 1996 — 1998
Certificate, Respiratory Care
Berkshire Hathaway HomeServices Real Estate Professionals August 2012 - Present
Verizon Wireless 2006 - 2012
Smart Wireless June 2004 - September 2006
Skills
Sales Operations, Coaching, Sales Management, Customer Experience, Leadership Development, Sales Process, Lead Management, Multi Tasking, Employee Relations, Payroll, Commissioning Management, Cold Calling, Customer Satisfaction, Leadership, Management, Marketing, Sales
Education
Ashford University 2011 — 2014
Bachelor of Arts (B.A.), Business Leadership
Chemeketa Community College 1993 — 1994
Business/Commerce, General
Verizon Wireless February 2015 - March 2015
Verizon Wireless 2014 - February 2015
Verizon Wireless January 2009 - 2014
Alltel 1994 - 2009
Skills
Solution Selling, Wireless, Direct Sales, Telecommunications, B2B, Sales Management, Sales Process, New Business Development, M2M, Coaching, 4G, Team Building, Leadership, Sales Operations, Mobile Devices, Training, Mobile Technology, LTE, Quotas, Territory Management, Mobile Platforms, Strategic Partnerships, Cellular Communications, Account Management, Wireless Broadband, CDMA, Broadband, Unified Communications, Customer Retention, Managed Services, Customer Experience, Sales Force Development, Management
Education
Ashford University 2014 — 2015
Forbes School of Business
Marshall University
Business
Fidelity Home Energy March 2015 - April 2015
University of Phoenix May 2013 - July 2014
Ashford University February 2010 - October 2012
Scentsa Media Networks January 2011 - January 2012
Verizon Wireless December 2007 - February 2010
Skills
Social Media, Advertising, Enrollment Management, Salesforce.com, Leadership, Web Site Production, Retail Sales, Management, Direct Sales, Marketing, Social Networking, Sales, Public Relations, Microsoft Excel, Social Media Marketing
Education
Ashford University 2011 — 2014
BA, Business Administration
Dick's Sporting Goods April 2013 - Present
LaVida Massage October 2012 - January 2013
TekDog Inc. August 2011 - August 2012
Sears Holdings Corporation May 2010 - September 2011
Best Buy October 2007 - July 2010
Verizon Wireless September 2006 - July 2007
Macy's June 2002 - September 2006
McDonald's Corporation January 1999 - May 2002
Dairy Queen April 1997 - January 1999
Skills
Social Media Marketing, Webinar Promotion, Press Releases, Social Media, SharePoint, Microsoft Office, Team Leadership, Customer Service, Sales Management, Outlook, Sales, Team Building, Marketing, Retail
Education
Ashford University 2009 — 2012
Bachelor of Arts, Marketing/Public Relations
Thomas Worthington High School 1987 — 1991
High School Diploma
Columbus State Community College
associates degree, retail management
Verizon Wireless April 2014 - Present
Verizon Wireless April 2013 - April 2014
Verizon Wireless February 2011 - March 2013
Verizon Wireless October 2008 - December 2010
Verizon Wireless January 2007 - October 2008
AuraOne Systems, Inc June 2005 - January 2007
Digi Internationa l MiLan Technology Division October 1996 - August 2005
Skills
M2M, Cellular Communications, 4G, Telecommunications, Solution Selling, Business Development, Wireless, CDMA, Quotas, LTE, Mobile Devices, Mobile Communications, Wireless Broadband, Broadband, Mobile Technology, Unified Communications, EVDO, Customer Retention, Managed Services, MPLS, Direct Sales, Account Management, Sales Process
Education
Ashford University 2015 — 2019
VICE Media, Inc. September 2014 - Present
VICE Media, Inc. June 2013 - September 2014
United States Army Reserve September 2006 - August 2014
VICE Media, Inc. February 2012 - July 2013
VICE Media, Inc. September 2011 - February 2012
Verizon Wireless August 2011 - February 2012
Flextronics August 2009 - August 2011
ACLU August 2010 - June 2011
Skills
Social Media, Recruiting, Microsoft Excel, Training, Customer Service, Human Resources, Personnel Management, Budgets, Onboarding, Employee Relations, HRIS, Management, Interviews, New Hire Orientations, Time Management, Employee Benefits, Digital Media
Education
Ashford University 2012 — 2014
Master's Degree, Business Administration; HR Management
University of Phoenix
Bachelor Degree, Business Administration; HR Management
US Army February 2009 - Present
Verizon Wireless March 2014 - June 2015
Walgreens May 2013 - March 2014
Abrego INC. April 2011 - May 2013
Skills
Leadership, Customer Service, Inventory Management, Team Leadership, Training, Management, Microsoft Office, Time Management, Operations Management, Team Building, PowerPoint, Microsoft Excel, Logistics, Microsoft Word, Sales, Marketing, Analysis, Social Media, Teamwork, Customer Satisfaction, Employee Training, Account Management
Education
Ashford University 2012 — 2014
Bachelor of Arts (BA), Marketing and Public Relations
Airosmith Development Inc. 2014 - Present
EMF Telecom 2013 - 2014
Airosmith Development Inc. 2012 - 2013
CTI Towers 2011 - 2012
SPRINT (formerly iPCS Wireless, Inc.) 2009 - 2011
IPCS 2008 - 2009
IPCS 2006 - 2008
IPCS 2005 - 2006
Verizon Wireless 2002 - 2005
Sprint 1997 - 2002
Skills
Direct Sales, Management, Sales Operations, Leadership, Wireless, Sales, Team Building, Project Management, Selling, Forecasting, Strategic Planning, New Business Development, Competitive Analysis, Networking, Training, Strategic Partnerships, Strategy, Customer Retention, Sales Management, Sales Process, Customer Satisfaction, Inventory Management, Business Development, Integration, Human Resources, Retail, Salesforce.com, Cold Calling, Account Management, Solution Selling, Telecommunications, B2B, Program Management, Mobile Devices, Customer Experience, Vendor Management, Cross-functional Team..., Cellular Communications, 4G
Education
Ashford University 2009 — 2010
Bachelor of Arts, Organizational Management
Barry University 1988 — 1991
Business Management
Crawford & Company February 2014 - Present
State Farm November 2012 - February 2014
Verizon Wireless October 2008 - August 2012
Skills
Customer Experience, Call Centers, Wireless, VoIP, Customer Retention, Troubleshooting, Customer Satisfaction, Mobile Devices, LTE, Cellular Communications, IP, Technical Support, CDMA, Customer Service, Wireless Networking, Solution Selling, Direct Sales, Account Management, GSM, Team Leadership, 3G, Managed Services, Claim, Interviews, Insurance
Education
Ashford University
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Verizon Wireless May 2014 - Present
Verizon Wireless April 2013 - Present
Verizon Wireless April 2013 - Present
Verizon Wireless August 2010 - April 2013
Verizon Wireless August 2008 - August 2010
Verizon Wireless March 2007 - August 2008
Verizon Wireless April 2006 - March 2007
Verizon Wireless September 2003 - March 2006
Skills
Sales Operations, M2M, Customer Retention, Cellular Communications, Customer Experience, Direct Sales, Wireless, Telecommunications, Solution Selling, Sales Management, Sales Process
Education
Ashford University 2012 — 2015
Master of Arts (M.A.), Organizational Leadership
Connecticut School of Broadcasting 2007 — 2008
Certificate in Broadcasting
University of South Carolina-Columbia 2000 — 2003
Bachelor of Arts (BA), Psychology
Western Governors University November 2013 - Present
Aldine ISD January 2009 - November 2013
Verizon Wireless June 2005 - January 2009
TAG contracted to Gateway Computer June 2004 - June 2005
Manpower contracted to IBM Services June 2004 - June 2004
I.T March 2004 - June 2004
Skills
Windows, Access, Customer Service, Microsoft Office, Sales, Teamwork, Troubleshooting, Microsoft Excel, PowerPoint, Marketing, Retail, Instructional Design
Education
Ashford University 2010 — 2012
Masters of Arts, Teaching and Learning with Technology
University of Houston-Downtown 1999 — 2001
Bachelor of Business Administration (BBA), Computer Information Systems
University of Houston-Downtown 1999 — 2001
Bachelor, Computer Information Systems
University of Houston-Victoria
Masters, Science Computer Information System
Verizon Wireless March 2013 - Present
Verizon Wireless May 2011 - February 2013
Verizon Wireless September 2010 - April 2011
Verizon Wireless June 2007 - October 2010
Skills
Management, Leadership, Project Management, Human Resources, Microsoft Excel, Wireless, Android, iOS, PowerPoint, SharePoint, Talent Acquisition, Budgets, Sales Operations
Education
Ashford University 2011 — 2012
MBA, Finance
California State University-East Bay 2003 — 2005
B.S., Business Management
Chase July 2015 - Present
Chase March 2013 - July 2015
Chase October 2011 - October 2012
Chase May 2009 - October 2011
Chase June 2007 - May 2009
Chase February 2006 - June 2007
The Computer Workshop, Inc. January 2005 - February 2006
Verizon Wireless 1997 - 2004
Skills
Operations Management, Change Management, Training & Development, Resource Management, Capacity Planning, Business Relationship..., Project Management, Non-profits, Performance Appraisal, Call Centers, Business Analysis, Training, Management, Employee Training, Nonprofits, Vendor Management, Mortgage Lending, Mortgage Banking, Banking, Strategic Planning, Leadership, Risk Management, Portfolio Management, Credit Analysis, Time Management, Team Leadership, Budgets, Financial Services, Residential Mortgages, Coaching, Credit Risk, Relationship Management, Financial Analysis, Credit, Team Management, Loans, Loan Origination, Customer Retention, Customer Service, Process Improvement, Retail Banking, Consumer Lending, Finance, Loan Servicing, Mortgage Servicing, Loss Mitigation, FHA, Commercial Lending, Refinance, Underwriting
Education
Ashford University
Business Administration
The Ohio State University
Economics
Northmont High School
College Preparatory
Varian Medical Systems April 2014 - Present
Mohawk Industries December 2007 - March 2013
Verizon Wireless January 2007 - November 2007
Kia Motors America August 2003 - December 2006
Coosa Valley Federal Credit Union 2001 - 2003
Skills
Customer Service, Sales, Textiles, Team Building, Sales Management, Workday, Employee Training, Microsoft Office, Microsoft Excel, PowerPoint, Research, Adobe Acrobat, Event Planning, Marketing, Warranty, Negotiation, Purchasing, Financial Accounting, Project Planning, Pricing, Sales Operations, Budgets, Leadership
Education
Ashford University 2015 — 2016
Bachelor’s Degree, Business Administration and Management, General, 3.57
Ashford University 2012 — 2013
Associate’s Degree, Business Administration, Management and Operations, 3.5
Vogue Beauty College 2003 — 2005
Master Cosmetology, Cosmetology, Barber/Styling, and Nail
Coosa Valley Technical College 2000 — 2001
Service Industry and Customer Service Certified Programs, Customer Service
Verizon Wireless April 2015 - Present
Verizon Corporate Headquarters January 2013 - Present
Verizon Wireless National CS Operations January 2011 - December 2012
Verizon Wireless August 2010 - January 2011
Verizon Wireless Northeast Area June 2000 - August 2010
Verizon Wireless Northeast Area January 2008 - January 2010
Bell Atlantic Mobile June 1999 - June 2000
Bell Atlantic MobileNY Metro January 1998 - January 1999
Skills
Call Center, Customer Service, Customer Satisfaction, Telecommunications, Customer Relations, Team Building, Coaching, Hiring, Problem Solving, Customer Retention, Wireless, Microsoft Office, Contract Negotiations, Employee Relations, Process Improvement, Negotiation, Team Leadership, Supervisory Skills, Customer Experience, Sales Management, Word, PowerPoint, Cross-functional Team..., Change Management, Leadership Development, Organizational..., Public Speaking, Event Planning, Corporate Events, Coordinating Events, Microsoft Word, Employee Training, Sales, Call Centers, Contract Negotiation, Team Management, Project Management, Budgets, Account Management, Management, Program Management, Training, Start-ups, Leadership, Performance Management, Vendor Management, Recruiting, Project Planning, Retail, Business Development
Education
Strayer University 2014 — 2017
MBA, Human Resources Management and Services
Ashford University 2008 — 2010
Bachelor of Arts, Organizational Management
Ashford University
Bachelor of Arts; MBA, Organizational Management; Human Resources
University@Buffalo 1987 — 1992
Bachelor of Arts, English
City of Columbia March 2012 - May 2015
Verizon Wireless October 2000 - March 2010
Skills
Project Management, Policy, Government, Strategic Planning, Program Management, Change Management, Project Planning, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word
Education
Ashford University 2010 — 2011
Business Administration and Management, General
CUNY York College 1993 — 1995
Liberal Arts and Sciences/Liberal Studies
KCI Wireless May 2014 - Present
Ma Cherie Amor Professional Services March 2009 - Present
Apple June 2011 - May 2014
Verizon Wireless June 2006 - March 2009
T-Mobile February 2004 - June 2006
Wireless Retail May 2003 - February 2004
Blue Communications July 2002 - December 2002
T-Mobile August 2001 - June 2002
Sprint October 1999 - August 2001
Sprint August 1998 - October 1999
Skills
Wireless, Direct Sales, Management, Sales, Customer Experience, Telecommunications, Training, Retail, Coaching, Mobile Devices, Customer Service, Merchandising, Leadership, Solution Selling, Troubleshooting, Product Marketing, Customer Retention, Team Leadership, Product Management, Cellular Communications, Mobile Technology, Networking, Event Management, Retail Sales, Team Building, Sales Presentations, Store Management, iPhone, OS X, Teamwork, iLife, iWork, Microsoft Office, Account Management, Marketing, Customer Satisfaction, New Business Development, Sales Management, Sales Operations, Sales Process
Education
Ashford University 2008 — 2008
No, General Business
Heritage Academy 1984 — 1988
Diploma, Business
Northside Hospital December 2013 - Present
Verizon Wireless December 2012 - December 2013
Skills
Management, Call Centers, Process Improvement, Troubleshooting, Sales, Training, Testing, Cross-functional Team..., Account Management, Strategic Planning, Customer Service, Event Planning, Leadership, Marketing, Public Speaking, Quality Assurance, Social Media, Team Building, Telecommunications
Education
Ashford University 2011 — 2013
Master of Arts (MA), Non-Profit/Public/Organizational Management
The University of Memphis 2007 — 2011
Bachelors of science, Professional Studies
The Computer Merchant August 2015 - Present
Telvista Inc. March 2014 - August 2015
Ocwen Loan Servicing, LLC 2012 - 2013
Verizon Wireless September 2009 - December 2010
Skills
Call Centers, Customer Service, Technical Support, Blackberry applications, Blackberry Enterprise..., Android, Mobile Devices, Cellular Communications, Computer Hardware, Mortgage Servicing, Windows, Help Desk Support, Troubleshooting, Microsoft Exchange, Customer Satisfaction, Wireless Networking, Telecommunications, Blackberry, Laptops
Education
Southern New Hampshire University 2012 — 2015
Bachelor of Science (B.S.), Information Technology, 2.6
Ashford University 2011 — 2012
Transferred out, Business/Commerce, General
East Bay High School 1992 — 1996
GED, General Studies
Verizon Wireless September 2014 - Present
Verizon Wireless January 2014 - August 2014
Verizon Wireless October 2008 - January 2014
Skills
Solution Selling, Wireless, Direct Sales, Customer Retention, Account Management, Contract Negotiation, Telecommunications, Sales Management, B2B, Selling, Sales Process, Sales Operations, Cloud Computing, New Business Development, VoIP, M2M, Coaching Staff, Business Development, Machine To Machine..., Relationship Management
Education
Ashford University 2013 — 2017
Organizational Management
Borough of Manhattan Community College 1993 — 1995
Keller Williams First Choice August 2015 - Present
Top Notch Certified, LLC April 2008 - Present
Keller Williams Realty Premier Partners February 2015 - July 2015
Keller Williams Realty Red Stick Partners January 2013 - November 2014
Family Values Resource Institute, Inc February 2011 - November 2014
Verizon Wireless June 2009 - June 2010
Alltel April 2005 - June 2009
Skills
Customer Service, Direct Sales, Sales, Sales Management, Cold Calling, Public Speaking, Contract Negotiation, Strategic Planning, Team Building, Negotiation, Project Management, Leadership, Social Media Marketing, Entrepreneurship, Real Estate, Marketing Strategy, Insurance, Marketing, Budgets, Social Media, Small Business, Training, Management, Event Planning, Selling, Time Management, Microsoft Office, Public Relations, Social Networking, Customer Satisfaction, Coaching, Leadership Development, Event Management
Education
Ashford University 2011 — 2013
Business Managment, Entrepreneurship
LSU 2002 — 2006
Ricoh Americas Corporation November 2014 - Present
Verizon Wireless September 2013 - November 2014
Verizon Wireless October 2006 - September 2013
Walgreens February 2000 - October 2006
Skills
Sales, Account Management, Customer Service, Solution Selling, Direct Sales, Sales Management, Leadership, Salesforce.com, Customer Satisfaction, CRM
Education
Ashford University 2013 — 2015
Master of Science (M.S.), Project Management
Full Sail University 2003 — 2005
Associate of Science (A.S.), Film/Cinema/Video Studies
Rockford University 1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Psychology
Sacramento Republic FC April 2014 - Present
Stockton Ports February 2013 - April 2014
Best Buy June 2006 - January 2013
Verizon Wireless October 2005 - May 2006
Big 5 Sporting Goods May 2005 - October 2005
Cell Energy Inc January 2005 - April 2005
Skills
Ticket Sales, Customer Service, Cold Calling, Event Planning, Customer Satisfaction, Inventory Management, Client Relations, Sales, Account Management, Call Centers, Marketing, Sales Operations, Customer Retention, Sales Presentations, New Business Development, Computer Hardware..., AV Installation, Customer Acquisition, Customer Engagement, Microsoft Office
Education
Washington State University 2015 — 2019
Business Administration and Management, General
Ashford University 2013 — 2015
Human Resources Management and Services
Verizon Wireless August 2009 - Present
Skills
Account Management, Call Centers, Customer Service, Telecommunications, Troubleshooting, Microsoft Office, Management, Team Building, Leadership, Customer Experience
Education
Ashford University 2010 — 2011
Masters Degree, Organizational Management, focus in Human Resources
Berkeley College 2007 — 2009
Bachelor's Degree, Business Administration, 3.0
Hargrave Military Academy May 2014 - Present
Liberty University Online July 2011 - May 2014
Bank of the James February 2010 - August 2010
Verizon Wireless July 2009 - January 2010
S & K Menswear July 2006 - July 2009
Skills
Human Resources, Microsoft Office, Multi Tasking, Management, Team Building, Team Leadership, Team-oriented, Training, Sales, Interviews, Public Relations, Time Management, Leadership, Military, Social Networking, Staff Development, Customer Service, Public Speaking, Leadership Development, Employee Training, Customer Satisfaction, Microsoft Word, Outlook, Administration, Coaching, Research, Organizational..., Social Media, Teaching, Event Management, Recruiting, Microsoft Excel, Marketing, Higher Education, Critical Thinking, Data Analysis, PowerPoint, Fundraising, Nonprofits, Event Planning, Data Entry, Policy
Education
Liberty University 2011 — 2014
Human Services, Business/Corporate Communications
Ashford University 2009 — 2011
B.CS, Bachelor of Communication Studies-Public Relations
Lynchburg College 2007 — 2009
B.CS, Bachelor of Communication Studies-Public Relations
Central Virginia Community College 2006 — 2007
General Studies
2006Virginia Wesleyan College 2005 — 2006
Verizon Wireless January 2013 - Present
Verizon Wireless October 2005 - January 2013
The Children's Place June 2001 - October 2005
Macy's July 2000 - June 2001
Skills
Customer Retention, Direct Sales, Account Management, Customer Service, Call Center, Cold Calling, Sales Process, B2B, Cellular Communications, Mobile Devices, Team Leadership, Team Building, Marketing, New Business Development, Sales Presentations, Store Management, Loss Prevention, Selling, Mobile Communications, Coaching, Call Centers, Hiring, Recruiting, Employee Training, Networking, Building Relationships, Social Networking, Human Resources, Talent Acquisition, Sourcing, Onboarding, Interviews, Sales
Education
Ashford University 2011 — 2012
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Lander University 1995 — 2000
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Verizon Wireless May 2015 - Present
Verizon Wireless 2013 - May 2015
Verizon Wireless September 2008 - June 2013
Verizon August 1992 - December 2006
Skills
Teamwork, Customer Oriented, Bilingual, Exceed Sales Goals, Highly detail oriented, Management, Customer Support, Oral & Written..., Dreamer, Disaster Recovery, Microsoft Office, Microsoft Excel, Networking, PowerPoint, Quality Assurance, Translation, Typing, Volunteering, Catholicism, Ministries, Leadership, Telecommunications
Education
Denton High School 1983 — 1985
Ashford University
C.H. Robinson September 2014 - Present
UTi Worldwide October 2012 - November 2013
Westphal Energy January 2012 - July 2012
Verizon Wireless July 2009 - October 2011
Darden February 2006 - June 2010
Firstline/Siren Security May 2007 - September 2009
Skills
Marketing Communications, Sales, Advertising, CNPR Certified, CRM, Marketing, Management, Leadership, Strategy, Sales Process, Customer Service, Negotiation, Business Planning, Forecasting, Pricing, Research, Account Management, Direct Sales, New Business Development, Customer Satisfaction, Team Leadership, Time Management, Team Building, PowerPoint, Supply Chain, Warehousing, Freight Forwarding, Logistics, Air Freight, Ocean Freight, 3PL, International Logistics, Transportation, Import Export
Education
Ashford University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Tarrant County College 2006 — 2009
Associate's degree, General Studies
Apple October 2012 - Present
City of Pickerington Zoning March 2011 - March 2012
Utility Choice International (UCI) April 2010 - 2011
Verizon Wireless September 2002 - July 2010
Skills
Microsoft Office, Team Building, Customer Service, Leadership, PowerPoint, Event Planning, Training, Call Centers, Customer Satisfaction, Microsoft Excel, Team Leadership, Public Speaking, System Administration, Social Networking, Outlook
Education
Ashford University 2013 — 2014
Master of Business Administration (M.B.A.), Management Information Systems, General
DeVry 1998 — 2002
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Verizon April 2015 - Present
Verizon Wireless September 2014 - Present
Verizon Wireless August 2012 - September 2014
Verizon Wireless March 2011 - August 2012
Verizon Wireless October 2007 - March 2011
Verizon Wireless October 2005 - October 2007
Verizon Wireless June 2003 - October 2005
Verizon Wireless May 2002 - June 2003
Areawide Cellular 2000 - May 2002
Skills
Wireless, Telecommunications, Direct Sales, Customer Experience, Mobile Devices, Customer Retention, Cellular Communications, Sales, Team Leadership, Troubleshooting, Solution Selling, Call Centers, Customer Satisfaction, Blackberry, Sales Process, Sales Operations
Education
Ashford University
Bachelor's Degree, Business Leadership, 3.89 Cumulative GPA
Roosevelt University
Psychology
Endochoice January 2014 - Present
Lincoln Financial Group September 2012 - December 2013
INVISTA May 2008 - September 2012
Verizon Wireless August 1999 - May 2012
Skills
Capital Projects, SAP, Strategic Planning, Negotiation, Analysis, Process Improvement, Budgets, Leadership, Administration, Training
Education
Ashford University 2010 — 2012
Master of Public Administration (MPA), Public Administration
Verizon Wireless November 2011 - Present
Verizon Wireless July 2010 - November 2011
Verizon Wireless October 2008 - July 2010
Verizon Wireless November 2007 - October 2008
Verizon Wireless February 2007 - November 2007
Verizon Wireless July 2004 - February 2007
Sprint November 2003 - July 2004
Sprint August 2002 - November 2003
Sprint June 2001 - August 2002
Sprint November 2000 - June 2001
Skills
Direct Sales, Solution Selling, Telecommunications, Sales Process, Account Management, Mobile Devices, Sales Operations, Customer Retention, Sales Management, Salesforce.com, Contract Negotiation, New Business Development, Social Media, Marketing Strategy, Android, iOS, Blackberry, Windows
Education
Ashford University 2015 — 2016
Bachelor's Degree, Business Administration and Management, General
California State University-East Bay
RABOBANK, N.A. October 2010 - February 2013
Franklin Templeton Investments 2013 - 2013
VERIZON WIRELESS June 2009 - April 2010
STATE STREET BANK December 2006 - March 2009
BANCWEST INVESTMENT SERVICES November 2003 - December 2006
Skills
Account Reconciliation, Accounts Payable, Accounts Receivable, Accounting, Payroll, QuickBooks, Auditing, Access, Internal Controls, Variance Analysis, Journal Entries, Bank Reconciliation, General Ledger, Invoicing, Finance, Microsoft Excel, Banking, Financial Reporting, Financial Analysis, Internal Audit, Accruals, Process Improvement, Cost Accounting, Financial Statements, Training, Tax, Spreadsheets, Management, Financial Accounting, Analysis, PeopleSoft, GAAP, Microsoft Word, Team Building, Sarbanes-Oxley Act, Cash Management, Budgets, Time Management, Cash Flow, Credit, Risk Management, Customer Service, Outlook, Forecasting, Financial Risk
Education
Ashford University 2011 — 2014
In Process, Bachelor of Science, Accounting, 4.0
Sacramento City College 1995 — 1996
Aerotek November 2014 - Present
IHG September 2008 - June 2014
Verizon Wireless 1997 - 2007
Skills
Customer Service, Vendor Management, Process Improvement, System Administration, Team Leadership, Analysis, Call Centers, Quality Assurance, Customer Satisfaction, Outlook, Process Scheduler, Microsoft Office, Project Management, SQL, PowerPoint, Microsoft Excel, Budgets, Strategic Planning, Training, Organizational..., Team Building, Telecommunications, Program Management, Leadership, Coaching, Management, Event Planning, Account Management
Education
Ashford University 2008 — 2010
Bachelor's degree, Psychology, Summa Cum Laude
Clark Atlanta University
Accounting and Finance
Verizon August 2014 - Present
Verizon Wireless August 2013 - August 2014
Verizon Wireless August 2012 - August 2013
Verizon Data Services July 2011 - August 2012
Department of Navy December 2010 - January 2011
United States Department of Defense June 2010 - August 2010
C-SPAN June 2009 - August 2009
T. Howard Foundation - Diversity in Media 2008 - 2009
T. Howard Foundation - Diversity in Media 2008 - 2009
T. Howard Foundation - Diversity in Media 2008 - 2009
Skills
Troubleshooting, Vendor Management, Requirements Analysis, Project Management, IT Service Management, Business Analysis, Software Project..., Software Documentation, Technical Writing, Technical Documentation, Corporate Communications, Visio, Microsoft SQL Server, Unix, Customer Service, Management, Leadership, HTML, Integration
Education
Ashford University 2011 — 2013
Master of Business Administration (MBA), Organizational Leadership
North Carolina Agricultural and Technical State University 2007 — 2011
Bachelor's degree, Information Technology
Hempel Income Tax Services Inc December 2014 - Present
Petersen Petrick PC January 2013 - August 2014
Verizon Wireless September 2005 - January 2013
DM Services October 2001 - June 2005
Hardee's December 1994 - September 2001
Skills
Data Entry, Training, Payroll, Accounting, Auditing, QuickBooks, Account Reconciliation, Finance, Budgets, Financial Statements, Customer Service, Bookkeeping, Sales, Journal Entries, Tax, Retail, Small Business, Nonprofits, Interviews, Credit, CPA, Access
Education
Ashford University 2011 — 2012
Master of Business Administration (M.B.A.), Finance, 3.73
University of Phoenix 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Accounting
Clinton Community College 2003 — 2004
AA, General Associates Degree
Robert Half Technology September 2013 - Present
Fifth Third Bank July 2012 - September 2013
Verizon Wireless July 2010 - July 2012
Skills
Sales, CRM, Customer Service, Management, Sales Management, Cold Calling, Marketing, Project Management, Team Leadership, Account Management, Sales Process, Coaching, B2B, Sales Operations, Team Building, Negotiation, Selling, Customer Satisfaction, Customer Retention, Operations Management, Problem Solving, Solution Selling, Communication, International Sales, Drinking Water, Spring Cleaning, Fire Eating, Sword Fighting, Trivia, Nunchuku Skills, Healthy Eating
Education
Ashford University 2010 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Miami University 2005 — 2009
Bachelor, Marketing
St. Johns
AT&T August 2010 - Present
Verizon Wireless November 2007 - August 2010
Verizon Wireless May 2006 - October 2007
CompUSA October 2005 - March 2006
CompUSA October 2004 - October 2005
Circuit City February 2004 - September 2004
Circuit City November 2003 - February 2004
Target August 2002 - November 2003
Target April 2001 - July 2002
Skills
Leadership, Negotiation, Performance Management, Customer Experience, Merchandising, Multi-Unit Management, Retail, Retail Sales, Driving Results, Team Leadership, Customer Service, Store Operations, Employee Training, Sales Management, Account Management, Marketing, Customer Retention, Sales Operations, Customer Satisfaction, Direct Sales, Sales
Education
Ashford University 2008 — 2009
Masters of Business Administration
Dowling College 2005 — 2008
Bachelor of Business Administration
Nassau Community College 2002 — 2005
Associates in Arts
Verizon Wireless February 2013 - Present
Verizon Wireless April 2011 - January 2013
Verizon Wireless April 2008 - March 2011
Skills
Wireless, Solution Selling, Telecommunications, M2M, Direct Sales, Mobile Technology, Strategic Partnerships, Mobile Devices, Cellular Communications, Unified Communications, Cold Calling, Management, Sales Operations, Sales Process, Mobile Communications, Customer Retention, Account Management, Managed Services, VoIP, 4G
Education
Ashford University
Organizational Leadership
Verizon Wireless February 2012 - Present
Verizon Wireless December 2010 - Present
Verizon Wireless January 2005 - December 2010
Verizon Wireless January 2001 - January 2005
Skills
Wireless, Customer Retention, M2M, Direct Sales, Mobile Devices, Management, Sales Operations, Sales Process, Customer Experience, Solution Selling, Telecommunications, Cold Calling, Cellular Communications, Cross-functional Team..., 4G, Account Management, B2B, Business Development, CDMA, Call Centers, Customer Satisfaction, Forecasting, LTE, Lead Generation, Leadership, Marketing, Merchandising, Mobile Communications, Mobile Technology, Networking, New Business Development, Outside Sales, Product Management, Product Marketing, Quotas, Retail, Retail Sales, SaaS, Sales, Sales Management, Sales Presentations, Salesforce.com, Selling, Strategic Partnerships, Strategy, Team Building, Team Leadership, Training, VoIP, Wireless Networking
Education
Ashford University 2011 — 2013
Master of Business Administration (M.B.A.), Organizational Leadership
Ashford University 2009 — 2011
Bachelor of Business Administration (BBA)
Southwestern Illinois College 2001 — 2003
Bachelor of Applied Science (B.A.Sc.), Business
Verizon Wireless September 2014 - Present
Verizon Wireless January 2014 - September 2014
The St. Regis Atlanta September 2012 - January 2014
St. Regis, Atlanta March 2009 - September 2012
Westin Savannah Harbor June 2007 - March 2009
Westin Savannah Harbor February 2006 - June 2007
Healthcare Advantage June 2005 - October 2005
Mankuta Gallagher and Associates September 2004 - June 2005
AAA Auto Club South July 2003 - September 2004
AirTran Airways December 1997 - July 2003
Skills
Hotels, Resorts, Tourism, Hospitality, Front Office, Customer Service, Event Planning, Word, PowerPoint, Microsoft Office, Outlook, Excel, Customer Relations, Problem Solving, Hospitality Industry, Supervisory Skills, Teamwork, Administration, Scheduling, Guest Service, Catering, English, Telephone Skills, Auditing, Convention Services, Opening Hotels, Meeting Planning, Guest Recovery, Delphi, Pre-opening experience, Corporate Events, Hotel Booking, Pre-opening, Rooms Division, Property Management..., Micros, Concierge Services, Guest Service Management, Hospitality Management, OnQ, Microsoft Word, Microsoft Excel, MICROS
Education
Strayer University 2015 — 2017
Bachelor of Business Administration (B.B.A.)
Ashford University 2011 — 2014
Florida Memorial College 1984 — 1986
Boyd Anderson High School
Bersin by Deloitte April 2012 - Present
Cornerstone Records Management October 2010 - April 2012
Verizon Wireless September 2000 - November 2009
Skills
Account Management, Solution Selling, Salesforce.com, Cold Calling, Sales Process, Lead Generation, Selling, Direct Sales, New Business Development, Sales Management, Sales, Customer Retention
Education
Ashford University 2012 — 2013
Bachelor's degree, Human Resources Management and Services
University of Phoenix 2006 — 2009
Associates degree, Arts of Science
Primerica March 2012 - Present
Primerica June 2011 - April 2012
Bank of America February 2008 - June 2011
Verizon Wireless 2010 - 2011
JPMorgan Chase January 2006 - January 2008
JAY'S CLEANING May 2000 - December 2005
Skills
Outlook, Customer Service, Management, PowerPoint, Microsoft Excel, Call Centers, Access
Education
Ashford University 2011 — 2014
Bachelors of Science, Psychology, 3.9
Douglass
San Diego Police Department August 2013 - Present
CareFusion January 2010 - October 2012
AT&T Mobility June 2008 - December 2010
HAWTHORNE CAT December 2006 - May 2008
Verizon Wireless July 2003 - June 2006
Skills
Wireless, Technical Support, Sales Management, Customer Service, Inventory Management, Leadership, Team Building, Account Management, Process Improvement, New Business Development, Management, Coaching, Strategic Planning, Negotiation, Recruiting, Contract Negotiation, Direct Sales, Sales Operations, Retail, Sales Process, Customer Satisfaction, Cold Calling, Customer Retention, Human Resources
Education
University of the Rockies 2010 — 2012
Master of Arts (M.A.), Psychology
Ashford University 2007 — 2010
Bachelor of Arts (B.A.), Criminalistics and Criminal Science
EW Brooks Books LLC August 2015 - Present
Blake Karrington Presents February 2015 - Present
E.W. Brooks Books LLC May 2014 - Present
The Mafietta Movement August 2013 - Present
Sisters of Giblem #646 July 2010 - July 2012
K's Barbershop January 2012 - April 2012
Gimmemo Productions 2011 - 2012
Verizon Wireless August 2006 - January 2010
REEDS Jewelers May 2005 - May 2006
Fort Sill National Bank 2002 - 2004
Skills
Customer Service, Call Center, Customer Satisfaction, Troubleshooting, Microsoft Office, Telephone Skills, Excel, Word, Problem Solving, Outlook, Access, PowerPoint, Telecommunications, Customer Retention, Data Entry, Fax, Windows, Administration, Typing, Microsoft Excel, Operations Management, Public Speaking, Logistics, Strategic Planning, Recruiting, Process Improvement, Microsoft Word, Supervisory Skills, Leadership, Team Building, Coaching, Social Networking, Management, Budgets, Program Management, Public Relations, Nonprofits, Event Planning, Event Management, Leadership Development, Policy, Social Media
Education
Ashford University 2015 — 2016
Master of Arts (M.A.), Project Management/Media Management
Ashford University 2014 — 2015
Bachelor of Arts (B.A.), Project Management, 3.23
Fayetteville Technical Community College 2012 — 2013
Associate of Science (A.S.), Business Administration/Human Resources Management, 3.2
University of North Carolina at Wilmington
Verizon Wireless June 2009 - Present
Verizon Wireless March 2007 - June 2009
Skills
Telecommunications, Project Management, Microsoft Office, Strategic Planning, Customer Service, Team Leadership, SQL
Education
Ashford University 2010 — 2012
Master of Business Administration (M.B.A.), Marketing
John Carroll University 2002 — 2006
Bachelor of Arts (BA), Spanish Language with focus in Hispanic Sociology
Verizon Wireless September 2011 - Present
Verizon Wireless October 2006 - September 2011
Verizon Wireless January 2004 - October 2006
Education
Ashford University 2009 — 2012
Bachelor of Arts (B.A.), Organizational Management
Cumberland Mountain Community Services Board 2009 - 2012
Verizon Wireless March 2005 - September 2006
Skills
Cpr Certified, First Aid, Case Management
Education
Ashford University 2009 — 2014
Bachelor of Applied Science (B.A.Sc.), Health and Human Services
Medical Field September 2013 - Present
Health Net November 2011 - August 2013
M3 Legal Services February 2009 - November 2011
Verizon Wireless August 2007 - January 2009
Criminal Defense Attorneys of Sacramento February 2006 - August 2007
Skills
Insurance, Leadership, Health Insurance, Healthcare, Outlook, Team Building, Social Media, Call Centers, Research, Training, Management, Marketing Strategy, Medicare, Public Relations, Data Entry, HIPAA, Managed Care, Customer Service, Policy, Teamwork, Social Networking
Education
Ashford University 2013 — 2016
Bachelor of Arts (B.A.), Accounting and Business/Management
Verizon Wireless May 2007 - Present
Skills
Telecommunications, Wireless, Solution Selling, Direct Sales, Customer Retention, Account Management, Sales, Retail, Cellular Communications, Team Leadership, Customer Experience, Sales Operations
Education
Ashford University 2012 — 2013
Master of Business Administration (M.B.A.), Organizational Leadership
Cal State Hayward 2007 — 2011
Bachelor of Business Administration (BBA), Finance and Corporate Management
Covenant Cleaning Building Mainenance Services 2012 - Present
Verizon Wireless October 2009 - January 2011
City of Norfolk April 2007 - March 2008
Education
Ashford University 2012 — 2014
Tidewater Community College 2005 — 2006
Verizon Wireless November 2010 - Present
SUN Telecom August 2009 - November 2010
Skills
Sales, Management, Microsoft Office
Education
Ashford University 2009 — 2011
Bachelor's Degree, Healthcare Administration
Copper Mountain Community College 2006 — 2008
Associate's Degree, Liberal Arts
Verizon Wireless September 2004 - Present
Skills
Call Centers, Training, Telecommunications, Training Delivery, Performance Management, Employee Training, Customer Experience, Coaching, Customer Retention, Recruiting, Employee Relations, Employee Engagement, Talent Management, Human Resources, Talent Acquisition, Customer Satisfaction, Team Leadership, Leadership Development, Wireless, Team Building
Education
Ashford University 2013 — 2014
Frostburg State University 2000 — 2004
Bachelor of Science (BS), Psychology
Verizon Wireless January 2014 - Present
Equity Residential 2010 - 2012
Skills
Management, Sales, Leadership, Marketing, Customer Retention, Customer Satisfaction
Education
Ashford University
Bachelor of Arts (B.A.), Social Science