Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless May 2014 - Present
Wal-Mart June 2013 - April 2014
Wal-Mart May 2012 - June 2013
Skills
Microsoft Visual Studio, Oracle SQL Plus, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Access, Microsoft Windows..., ACSS, CACS
Education
Tennessee Technological University 2010 — 2012
Bachelor of Science (BS), Management Information Systems, GPA: 3.75
Motlow State Community College 2008 — 2010
Associate of Science (AS), Accounting, GPA: 3.95
Verizon Wireless December 2013 - Present
Cellular Sales August 2011 - December 2013
Charlotte Russe September 2010 - 2011
Centerplate May 2006 - 2010
Boston Culinary Group May 2006 - 2010
West Marine February 2009 - May 2009
Abercrombie & Fitch October 2008 - February 2009
Skills
Visual Merchandising, Photoshop, Illustrator, Adobe Creative Suite, Apparel, Styling, Microsoft Office, Sewing, PowerPoint, Retail, Social Media, Trend Analysis, Fashion Design, Customer Service, Event Planning, Fashion, Merchandising, Microsoft Word, InDesign, Graphic Design, Social Media Marketing, Trend
Education
Mount Ida College 2006 — 2010
Bachelors, Fashion Design
Law Office of Steven J Fields July 2006 - Present
Law office October 2001 - July 2006
Verizon Wireless 1995 - 2001
Skills
Legal Research, Westlaw, Legal Writing, Pleadings
Education
Morningside College 1972 — 1974
English/Sociology
Verizon Enterprise Solutions October 2006 - Present
Verizon Business March 2003 - October 2007
Verizon Wireless March 2000 - July 2003
Skills
Building Relationships, Capture Plan Development, RFP Compliance Matrix..., E-Bidding Strategy..., Executive Summary..., Final Document Review..., Knowledge Management, Persuasive Writing, Proposal Process..., Information Gathering, Final Document..., Proposal Strategy..., Virtual Team Management, Schedule Development, Project Management, Project Coordination, Team Leadership, Cross-functional Team..., Government Compliance, Government Contracts, SharePoint, Microsoft Office, SAP Portal, Adobe Professional X, Proposal Content..., Government Procurement, Analysis, Virtual Management, Management, Telecommunications, Proposal Writing
Education
Towson University 1994 — 1996
Master of Arts (M.A.), Communications/ Public Relations
Morgan State University 1989 — 1993
Bachelor of Applied Science (B.A.Sc.), Telecommunications Management
Verizon Wireless September 2013 - May 2014
Verizon Wireless May 2006 - September 2013
Carteret Mortg December 2005 - May 2006
Rent A Center July 2004 - December 2005
Skills
Customer Service, Training, Financial Analysis, New Business Development, Cross-functional Team..., Inventory Management, Budgets, Customer Retention, Telecommunications, Team Leadership, Operations Management, Management, Microsoft Word, Microsoft Office, Access, Customer Experience, Process Improvement, Sales Management, Program Management, Business Planning, Time Management, Marketing Strategy, Contract Negotiation, Strategy, Customer Satisfaction, Sales, PowerPoint, Business Analysis, Negotiation, Vendor Management, Team Building, Analysis, Performance Management, Business Development, Data Analysis, Teamwork, Change Management, Microsoft Excel, Call Centers, Business Strategy, Retail, Payroll, Banking, Forecasting, Coaching, Project Planning, Marketing, Account Management, Team Management, Leadership
Education
Morgan State University
Bachelor of Science (B.S.), Business Administration and Management, General
American Airlines March 2014 - Present
Best Buy July 2013 - October 2013
JetBlue Airways May 2011 - October 2012
Expedia Local Expert November 2010 - May 2011
SeaWorld Parks & Entertainment April 2010 - November 2010
U.S. Cellular July 2007 - December 2009
Verizon Wireless 2003 - 2004
Skills
Microsoft Office, Mac OS, Internet Explorer, Telecommunications, Salesforce.com, Customer Service, Social Media, Airlines, Tourism, Hospitality Industry, Hospitality, Writing, Creative Writing, Blogging, Screenwriting, Smartphones, Sports Writing, Entertainment Journalism, Film, Film Criticism, Retail Sales, Sales, Retail, Facebook, Customer Retention, Blackberry, Telephone Skills, Outlook, Data Entry, OS X, Direct Sales, Social Networking, Leadership, Training, Team Leadership, Team Building, Project Planning, Program Management, Marketing, Teamwork, Call Centers, Time Management, Customer Satisfaction, Interviews, Cold Calling, Management, Account Management, Customer Experience, Recruiting, Coaching
Education
Morton College 2008 — 2009
University of Central Florida 2002 — 2003
Red Hat June 2015 - Present
Honore Consulting January 2010 - Present
Verizon Wireless November 2005 - January 2010
Skills
Customer Service, Human Resources, Leadership, Marketing, Management, Training, Sales Management, Interviews, Sales, Project Management, Recruiting, Microsoft Office, IT Recruitment, Coordinating Events, PowerPoint, Public Speaking, software sales, CRM, Account Management, Direct Sales, Team Building
Education
Strayer University (VA) 2009 — 2012
Master's degree, Human Resources Management and Services
Morgan State University 2003 — 2005
Bachelor's degree, Mass Communication/Media Studies
Smith Transport Customer Service RepresentativeSmith TransportFebruary 2013 - Present
Verizon Wireless October 2008 - January 2013
Outback Steakhouse November 2006 - September 2008
Fairway Laboratories August 2005 - September 2006
Skills
Customer Service, Training, Operational Activities, Event Planning, Organizational..., Multi-tasked, Transportation, Appointment Scheduling, Customer Satisfaction, Organization, Logistics, Inventory Management, Technical Support, Call Centers, Customer Retention, Sales, Customer Experience, Telephone Skills
Education
Mount Aloysius College 2000 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Teletrac December 2013 - Present
Dougherty Marketing January 2009 - Present
SageQuest April 2013 - December 2013
Sterling Jewelers February 2013 - April 2013
VMV Management June 2011 - January 2013
Advance America January 2011 - June 2011
Verizon Wireless December 2009 - January 2011
Skills
Customer Service, Sales, Leadership, Marketing, Marketing Strategy, Sales Management, New Business Development, Call Centers, Cold Calling, Account Management, Team Building, Direct Sales, Microsoft Office, Sales Process, SEO, Social Media Marketing, Salesforce.com, SaaS, Analytics, Entrepreneurship, Lead Generation, Management, Email Marketing, Social Networking
Education
The University of Akron 2008 — 2011
Business Administration
Mount Vernon Nazarene University 2006 — 2008
Business Administration and Management, General
Smithville 2001 — 2005
Cavallo Point Lodge February 2014 - Present
Sprint February 2013 - November 2013
Verizon Wireless November 2010 - January 2013
The sleeping Lady 2009 - 2010
Skills
Customer Service, Sales Operations, Microsoft Office, Sales, Telecommunications, Customer Satisfaction, Customer Retention, Direct Sales, Wireless, Customer Experience, Cold Calling, Account Management, Event Planning, Leadership, Marketing, Public Speaking, Sales Management, Retail, Salesforce.com, Team Building
Education
Mount Holyoke College 2004 — 2008
Bachelor of Arts (B.A.), Environmental Studies
Verizon Wireless October 2014 - Present
Verizon Wireless June 2012 - October 2014
Verizon Wireless July 2011 - June 2012
Verizon Wireless July 2010 - July 2011
Verizon Wireless July 2008 - July 2010
Verizon Wireless January 2005 - July 2006
Skills
Mobile Devices, MPLS, Blackberry, Customer Retention, Major Accounts, Six Sigma, Lean Thinking, Business Operations, Applied Sciences, Electrical Design, 4G LTE, Android, Wireless Access, Sales Management, Solution Selling, Sales Process, Managed Services, Leadership, New Business Development, Sales, Cold Calling, Customer Satisfaction, Channel Partners, Account Management, Product Management, Call Centers, Salesforce.com, Strategic Partnerships, Cross-functional Team..., Customer Experience, Selling, Sales Presentations, Strategy, B2B, Sales Operations, 4G
Education
Jack Welch Management Institute 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Verizon Lean Six Sigma 2012 — 2014
Certified Lean Six Sigma Black Belt, Lean Six Sigma
Eastern Nazarene College 1994 — 1996
Bachelor of Science, Business Administration, 3.57
Mount Ida College 1988 — 1990
Associates Degree, Applied Science
Verizon July 2013 - Present
Verizon Wireless October 2007 - July 2013
Verizon Wireless November 2006 - October 2007
Verizon Wireless November 2004 - October 2006
Disabilities Board of Charleston Co May 2004 - November 2004
The Finish Line October 2003 - May 2004
ANC Rental Corporation May 2000 - May 2003
ANC Rental Corporation May 2000 - May 2003
Skills
•Human Resources..., •Training and..., •Strong Interpersonal..., •Conflict Resolution..., •Experienced with HRIS, •Organizational and..., •Proficient in MS Office, Human Resources, Onboarding, Interviews, Leadership, Training, Employee Relations, Recruiting, Hiring, Leadership Development, Performance Management, HRIS, New Hire Orientations, Employee Benefits, Sourcing, Customer Retention, Career Counseling, Public Speaking, Conflict Resolution, Applicant Tracking..., College Recruiting, Team Building, Talent Acquisition, Team Leadership, Time Management, Coaching, Talent Management, Career Development, Outlook, Staff Development, Internet Recruiting, Consulting, Employee Training, Microsoft Office, Strategic Planning, Job Coaching, PowerPoint, Change Management
Education
Morris College 1994 — 1999
Bachelor's degree, English Language and Literature, General
Morris College 1994 — 1999
B.A, English
Blue Sombrero March 2015 - Present
AT&T Corp. February 2011 - March 2015
AT&T Wireless February 2009 - February 2011
AT&T December 2008 - February 2009
The Home Depot October 2008 - December 2008
Verizon Wireless June 2003 - October 2008
Arthur Andersen & Co. October 1998 - September 2002
Skills
IIS, Network Engineering, Wireless Networking, Troubleshooting, Information Security, Telecommunications, .NET, VoIP, Wireless, IP, Network Security, Business Analysis, Process Improvement, Team Leadership, Cisco Technologies, Switches, Call Centers, VMware ESXi, vCloud Director and..., Load Balancers,..., Exchange/ Active..., IBM Mainframe, Lotus Notes/ Domino, VPN/ Hard or Soft Tokens, Remedy/AOTS/CTS, GSM Voice and Data..., Disaster Recovery..., SOX/ SAS70/ PCI/ HIPPA..., Customer Service, Product/ Application..., Computing, Storage, and..., Shell Scripting/..., Disaster Recovery, VMware ESX, Networking, Technical Support
Education
Morris Brown College 1994 — 1998
Bachelor of Science (BS), Computer Science
Chuck Latham Associates, Inc. October 2013 - Present
Freelancer January 1997 - November 2014
Renaissance Hotel by Marriott July 2011 - June 2013
Verizon Wireless August 2008 - February 2009
NSCC June 2000 - June 2008
CAW Associates August 2001 - October 2004
Skills
Marketing, Customer Service, Advertising, E-commerce, Graphic Design, Web Design, Sales
Education
APSU 2012 — 2018
Bachelor's degree, Sociology, 3.8
NSCC 2000 — 2006
Associate's degree & Technical Certificate, Visual Communications & Web Authoring, 3.9
Motlow State Community College
TruGreen January 2015 - Present
TruGreen December 2013 - January 2015
Verizon Wireless July 2011 - December 2013
TruGreen June 2010 - July 2011
TruGreen April 2007 - June 2010
Skills
Marketing Communications, Corporate Communications, Sales Management, Sales & Marketing..., Operating Budgets, EBITDA Growth, EBITDA, Sales, Leadership, Sales Operations, Customer Service, Marketing, New Business Development, Account Management, Management, Retail, Marketing Strategy, Social Networking, Team Building, Social Media, Training
Education
Mott Community College
T-Mobile September 2013 - Present
T-Mobile December 2011 - September 2013
FedEx Office June 2005 - December 2011
Washington County Public Schools October 2007 - July 2009
Just For Youth Inc January 2002 - July 2008
Just for Youth Inc May 2003 - May 2008
Verizon Wireless August 2006 - July 2007
Verizon Wireless August 2006 - June 2007
Mount Saint Mary's University August 2002 - July 2006
Mount Saint Mary's University August 2002 - May 2006
Skills
People Management, Leading People, Customer Relations, Customer Service, Microsoft Office, Event Management, Training, Program Management, Customer Satisfaction, Team Building, Sales, Coaching, Account Management, Sales Management, Strategic Planning, Leadership Development, Marketing, PowerPoint, Microsoft Excel, Negotiation, Project Management, Public Speaking, Contract Negotiation, Microsoft Word, Leadership, Retail, Team Leadership, Inventory Management, Project Planning, Operations Management, Recruiting, Selling, Customer Retention, Sales Operations, Time Management, Performance Management, Employee Training, Management
Education
Mount Saint Mary's University 2002 — 2006
Bachelor of Science, Business Administration
Mount St. Mary's University 2002 — 2006
BS, Business
Lansdowne High School 1998 — 2002
High School Diploma, Business
Umbrella Therapeutic April 2009 - Present
Global Travel International March 2014 - Present
Verizon Wireless 2008 - 2009
Social Security Administration June 2004 - January 2008
Skills
Volunteer Management, Non-profits, Family Services, Event Planning, Fundraising, Community Outreach, Public Speaking, Microsoft Office, Customer Service, Grant Writing, Social Services, Program Development, Mental Health, Event Management, Case Managment, House Management, Social Media, Research, Microsoft Word, PowerPoint, Editing, Social Networking, Child Welfare, SPSS, Crisis Intervention, Data Entry, Nonprofits, Program Evaluation, Supervisory Skills, Cpr Certified, Staff Development, Critical Thinking, Administration, Training, Case Management
Education
Morgan State University 2002 — 2007
Bachelor of Science (B.S.), Health Education
Walden University
Master's degree, Public Health
Verizon Wireless December 2014 - Present
Verizon November 2013 - March 2014
Medical Reimbursements of America, Inc. 2011 - 2012
Skills
Leadership, Customer Service, Strategic Planning, Team Building, Process Improvement, Healthcare, Management, Microsoft Excel, Sales, Microsoft Word
Education
Motlow State Community College
Bachelor's degree, Business Administration and Management, General
Western Union July 2014 - Present
JP Morgan Chase September 2011 - July 2014
JP Morgan Chase August 2010 - September 2011
Verizon Wireless April 2009 - August 2010
Wells Fargo Bank October 2000 - May 2006
Skills
Account Management, B2B, Telecommunications, AML, OFAC, Terrorist Financing, Risk Management, Financial Risk, Operational Risk..., Management, Negotiation, Consumer Lending, Project Management, Managed Services, Business Development, Loan Origination, Bank Secrecy Act, KYC, Credit, Loans, Compliance, Anti Money Laundering
Education
Mount Saint Mary's University 1999 — 2003
Bachelors, Business Management
Verizon Wireless November 2014 - Present
Verizon Wireless April 2010 - November 2014
Verizon Wireless February 2008 - February 2010
Verizon Wireless March 2006 - February 2008
Verizon Wireless August 2004 - February 2006
Skills
Customer Experience, Analytics, Written & Oral..., Presentation Development, Training, Business Analysis, SQL, Teradata, Data Modeling, Business Intelligence, ETL, Telecommunications, Graphic Design, Event Photography, Photography, Job Coaching, Customer Satisfaction, Customer Service, Mobile Devices, Wireless, Project Management, Team Building, Team Leadership, Vendor Management
Education
Morris Brown College 1994 — 1999
Bachelor of Arts (B.A.), Architecture
Aetna April 2013 - Present
Gap Inc./Old Navy August 2013 - Present
Windsor Health Plan February 2012 - August 2012
Mental Health Cooperative November 2010 - August 2011
Verizon Wireless February 2008 - November 2010
Skills
Microsoft Office, 10 Key, ACSS, Avaya Communication..., CACS, CPD, CNG, HIPAA, CRM, Microsoft Excel, Microsoft Word, Outlook
Education
Argosy University Chicago 2013 — 2014
Master of Arts (MA), Forensic Psychology
Tennessee State University 2005 — 2007
Bachelor of Science (BS), Clinical Psychology
Motlow State Community College 2003 — 2005
Associate of Science (AS), Psychology, Honors Graduate
Verizon Enterprise Solutions February 2007 - Present
Verizon Wireless January 2006 - February 2007
Bally Total Fitness March 2005 - January 2006
Bally Total Fitness September 2004 - March 2005
Skills
Business Development, Corporate Liaison, Project Management, Financial Reporting, Blogging, Customer Service, Blog Marketing, Telecommunications, Report Writing, Microsoft Office
Education
Morgan State University 1999 — 2004
Bachelor of Arts (BA), Political Science and Government
St. Luke's Cornwall Hospital June 2015 - Present
Verizon Wireless July 2010 - Present
Skills
Customer Service, Management, Microsoft Office, Leadership, Team Leadership, Sales Management, Account Management, Customer Satisfaction, Telecommunications, Marketing, PowerPoint, Microsoft Word, Microsoft Excel, Social Media, Social Networking, Time Management, Teamwork
Education
Mount Saint Mary College 2011 — 2016
Bachelor's degree, Registered Nursing/Registered Nurse
Seibels September 2014 - Present
Marriott Hotels May 2014 - Present
First Financial Asset Management September 2012 - May 2014
Verizon Wireless January 2003 - June 2012
SC Unemployment Security Commission June 2000 - October 2002
United States Postal Service December 1997 - December 1999
Skills
PeopleSoft, Customer Satisfaction, Troubleshooting, Call Center, Customer Service, Team Building, Telecommunications, Wireless, Microsoft Office, Call Centers, Customer Experience, Data Entry, Invoicing, Networking
Education
Morris College 1993 — 1997
Bachelor's degree, Sociology
St. Andrews Family Fitness October 2014 - Present
verizon wireless May 2007 - May 2013
Skills
Customer Service, Telecommunications, Management, Sales, Microsoft Office, Team Leadership, Wireless, Leadership, Account Management
Education
Morgan State University 2001 — 2002
Early Childhood Education and Teaching
Burke High School 1998 — 2001
Verizon Wireless March 2006 - Present
Verizon Wireless March 2005 - March 2006
Skills
Management, Administrative..., Call Centers, Accounting, Auditing, Invoicing, Telecommunications, Customer Satisfaction, Analysis
Education
Morgan State University 1999 — 2003
Bachelor of Applied Science (B.A.Sc.), Telecommunications Management
Hillside High School 1993 — 1997
Diploma
Verizon Wireless June 2004 - July 2014
Verizon Wireless (2004-2005) May 2004 - June 2005
Verizon Wireless (2003- 2004) March 2003 - May 2004
Verizon Wireless January 2001 - January 2003
Nexus Communications January 1997 - January 2001
First National Bank of Maryland January 1993 - January 1997
Skills
Soft Skills, WebEx, Technical Support, Customer Support, BMC Remedy, Contact Management, Vendor Management, Training, Training Delivery, Troubleshooting, Customer Service, Captivate, Instructor-led Training, Blackberry, Telemarketing, Performance Consulting, Instructional Design, Technical Training, Management Development, Mobile Technology, Talent Acquisition, Leadership, Team Leadership, Curriculum Development, Process Improvement, Staff Development, Adult Education, Onboarding, Employee Training, 4G, Management, Analysis, Employee Engagement, Cellular Communications, Coaching, Team Building, Program Management, Leadership Development, Project Management, Sales, Sales Operations, Hiring, Employee Relations, Salesforce.com, Performance Management, Marketing, CDMA, Organizational...
Education
Morgan State University 1992 — 1996
English
Spectrum Health August 2013 - Present
Verizon Wireless April 2009 - July 2012
Verizon Wireless February 2007 - June 2012
Verizon Wireless February 2007 - April 2009
Verizon Wireless February 2007 - April 2009
Edcor April 2006 - February 2007
Oakland County Courthouse August 2005 - December 2006
Oakland County Courthouse August 2005 - December 2006
Walgreens June 2000 - August 2005
Walgreens June 2000 - August 2005
Skills
Call Centers, Customer Satisfaction, Customer Retention, Process Improvement, Sales, Customer Service, Call Center, Wireless, Customer Experience, Telecommunications, Direct Sales, Employee Benefits, Leadership, Management, Employee Relations, Account Management, Cold Calling, Solution Selling, Sales Process, Salesforce.com, Sales Management, Public Speaking
Education
Walden University 2013 — 2015
Master's Degree, Human Services
Oakland University 2004 — 2006
BA, Psychology
Morris Brown College 2001 — 2003
Business Administration and Management, General
Bugs and Bytes LLC a SWaM/DMBE Certified Organization April 2013 - Present
Staples July 2012 - April 2013
Geek Squad/Best Buy Inc November 2008 - July 2012
Basma Communications November 2006 - March 2007
Verizon Wireless October 2004 - November 2006
Talk Tyme Networx January 1999 - May 2001
Lockheed Martin August 1996 - November 1997
Skills
Troubleshooting, Technical Support, Call Center, Customer Satisfaction, Computer Hardware, Telecommunications, Wireless Networking, Wireless, Customer Service, Blackberry Enterprise..., VoIP, Windows 7, Training, Sales, Networking, IT Management, Entrepreneurship, CRM, Management, Business Development, Integration, Account Management, Leadership, Strategic Planning, Program Management, Microsoft Office, Marketing
Education
University of Maryland University College 2006 — 2006
Master, Science IT Management/Business Management
EDGE Business School 2001 — 2002
Entrepreneurial Business Management, Business Administration and Management, General
Morgan State University 1991 — 1995
Bachelor of Science Computer Science, Computer Programming
Under Armour 2015 - Present
MedStar Health September 2012 - December 2014
Verizon Wireless October 2007 - September 2012
SECU May 2006 - September 2007
MECU of Baltimore, Inc 2004 - 2005
Skills
HRIS, Recruiting, Benefits Administration, New Hire Orientations, Employee Relations, Employee Engagement, Training Delivery
Education
Towson University 2006 — 2009
Master of Science (M.S.), Human Resources Development
Morgan State University 2002 — 2006
Bachelor of Science (B.S.), Business Administration
Anderson, Bagley & Mayo Insurance Agency, Inc. June 2014 - Present
Verizon Wireless November 2008 - August 2013
Monster Worldwide February 2007 - November 2007
Skills
Insurance, Sales, New Business Development, Customer Satisfaction, Customer Retention, Networking, Direct Sales, Call Centers, Solution Selling, Customer Service, Customer Experience, Sales Operations, Account Management, Sales Process, Lead Generation, Cold Calling, Selling, B2B, Quotas, Sales Presentations, Product Marketing, Retail, Telecommunications, Mobile Technology, Wireless, Mobile Devices, Cellular Communications, Unified Communications, Managed Services, LTE
Education
Mount Wachusett Community College 2001 — 2004
Associate's degree, Business Administration, Management and Operations
North Middlesex Regional High School 1997 — 2000
HERBALIFE an Independent Distributor June 2014 - Present
Verizon Wireless July 2013 - Present
Amandatory Success January 2012 - Present
Education
Mount Saint Mary College
SYNNEX October 2012 - Present
Verizon Wireless April 2010 - July 2012
Verizon Wireless February 2005 - March 2010
Verizon Wireless March 2000 - February 2005
Skills
Wireless, M2M, Solution Selling, Telecommunications, Direct Sales, Mobile Devices, VoIP, Wireless Networking, Account Management, MPLS, B2B, Cold Calling, Sales Process, Mobile Technology, Wireline, Management, Strategy, Leadership, Business Planning, Sales Presentations, Business Development, Product Management, Customer Satisfaction, Sales, Product Marketing, Product Development, Salesforce.com, Selling, Training, Strategic Partnerships, Marketing
Education
Saint Leo University 2011 — 2012
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies, 3.2 Overall GPA
University of Michigan 1993 — 1995
Mass Communication/Media Studies
Mott Community College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Sociology and Anthropology
Sinclair Broadcast Group June 2014 - Present
T. Rowe Price November 2013 - June 2014
Fulcrum Vets, LLC August 2013 - November 2013
Lockheed Martin August 2013 - November 2013
US Department of Health and Human Services August 2013 - November 2013
Verizon Wireless 2006 - July 2013
Ascend One January 2001 - September 2006
Skills
Troubleshooting, TCP/IP, Networking, Operating Systems, Telecommunications, Technical Support, Hardware, Databases, Microsoft Exchange, Call Centers, Unix, Software Installation, Help Desk Support, Computer Hardware, Integration, Network Administration, BMC Remedy, Windows 7, XML, VPN, Java, Customer Satisfaction, Mobile Devices, Wireless, VoIP, Product Management, HTML, Billing Process, Creative Problem Solving, Problem Solving, Active Directory, Google+, Software Quality..., SharePoint, Remote Desktop, Tivoli Access Manager, Software Documentation, Windows XP, Wireless Networking, Oracle, Customer Service, Team Leadership, Windows, Microsoft Office, Sales, Account Management, Microsoft Excel, Process Improvement, Management, Team Building
Education
Southern New Hampshire University 2014 — 2018
Bachelor's degree, Creative Writing
Morgan State University 1994 — 1999
Bachelor’s Degree, Computer and Information Sciences and Support Services
KForce, Inc. The Home Depot December 2012 - March 2013
Comcast Cable June 2012 - December 2012
Verizon Wireless January 2011 - May 2012
HomeCare Guardians, Inc. March 2007 - December 2010
Skills
Windows..., Remote Desktop, Ethernet and token ring..., PC Anywhere, Net..., Tape Backup Drives, Scanners, Printers, Help Desk Support
Education
Morris Brown College 1987 — 1992
Bachelor of Science (BS), Computer Science
Home June 2014 - Present
Grand Rental Station July 2009 - June 2014
Verizon Wireless September 2000 - June 2003
Skills
Event Planning, Event Management, Corporate Events, Parties, Customer Service, Microsoft Excel, Weddings, Microsoft Office, Microsoft Word, PowerPoint
Education
Mott Community College 2007 — 2009
Associate of Arts (A.A.), Associate of General Education, Associate of Science
nscglobal AT&T January 2012 - Present
Verizon Wireless March 2011 - September 2011
Citigroup February 2010 - March 2011
AT&T January 2006 - May 2007
UPS Supply Chain Solutions April 2005 - December 2005
Telecom Fiji Limited 1999 - 2004
Skills
Project Management, PMP, ITIL Certified, Global Client Management, Stakeholder Management, Vendor Management, Risk Management, Telecommunications, Cisco Certified, CCNP Certified, Network Engineering, Cisco Routing &..., Voice & Data Convergence, Consulting, VoIP, LAN-WAN, Program Management, Networking, Cisco Routers, Troubleshooting, MPLS, Network Design, Cisco Technologies, ITIL, Management
Education
Motilal Nehru National Institute Of Technology 1995 — 1999
Bachelor of Engineering (B.E.), Electronics Engineering
MAS Home Care May 2014 - Present
LifePlans, Inc. April 2009 - May 2014
MAS Home Care April 2013 - March 2014
Verizon Wireless August 2008 - February 2009
Fidelity Investments March 2008 - December 2008
CTX Mortgage April 2007 - October 2007
First Horizon Home Loans May 2006 - March 2007
PC Connection September 2003 - August 2004
AT&T Wireless March 1999 - August 2002
Skills
Account Management, Analysis, Cold Calling, CRM, Cross-functional Team..., Customer Service, Customer Retention, Insurance, Inbound / Outbound Calls, Leadership, Long Term Care Insurance, Microsoft Office, Microsoft Excel, Microsoft Word, New Business Development, Networking, Organized with Strong..., Outstanding..., PowerPoint, Reporting & Analysis, Retail Sales, Sales, Sales Management, Sales Process, Written & Verbal..., Management, Team Building, Strategy, Sales Operations, Training, Strategic Planning
Education
Hesser College 1983 — 1983
Completed Course Work In:, Business Management, Sales & Marketing, English I
Verizon Wireless June 2014 - Present
McDonald's Corporation March 2013 - May 2014
University of Michigan-Flint January 2013 - June 2013
McDonald's Corporation January 2012 - March 2013
McDonald's Corporation May 2009 - January 2012
KIC January 2004 - January 2007
Skills
Training, Interviews, Customer Service..., Leadership, Customer Service, Social Networking, Research, Networking, Strategic Public..., PowerPoint, Advertising, Social Media, Newlsetter layout with..., Writing, Management, Facebook, Sales, Hospitality, Public Speaking, Team Building, Customer Satisfaction, Teamwork, Event Planning
Education
University of Michigan 2011 — 2013
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
Mott Community College 2005 — 2007
Associate of Arts (A.A.), General Studies
Verizon Wireless May 2013 - Present
Bunker Hill Community College January 2011 - Present
Network Communication Technology Academy June 2010 - Present
Umass 2015 - 2015
Umass 2015 - 2015
C&S 2014 - 2014
C&S 2014 - 2014
Whalley Computer Associates, Inc January 2013 - April 2013
Verizon Wireless June 2012 - December 2012
Enel February 2012 - June 2012
Skills
Network Security, Routing, VPN, Cisco Catalyst Switches, CIsco Firewalls, Cisco Wireless, Switches, Juniper SRX, Router &..., F5 BigIP, Windows Server 2003, Windows 7, Windows Server 2008, Windows XP Professional, Network Design, Wireless Network Design, EMC, Dell, NetApp..., VMware Infrastructure..., VMware ESX 4.1 & 5, Blackberry Enterprise..., VMware Vphere 4.1 & 5..., Cisco CCNA,..., CCNA, VMware, Windows Server, XP, Firewalls, Cisco Technologies, Routers, PIX, Wireless Networking, WAN, Juniper, Security, OSPF, RIP, EIGRP, Routing Protocols, Troubleshooting, Cisco Nexus, CCNP, Catalyst Switches, Operating Systems, Cisco Routers, Network Engineering, Cisco Certified, Help Desk Support, Laptops, Wireless, Security+, Network Administration
Education
Network Technology Academy 2009 — 2009
Certification, Networking (CCNP & CCSP)
CBT Direct 2006 — 2008
Cerification, IT
Mount Wachusett Community College 1999 — 2000
N/A, Information Technology
Northeastern University 1996 — 1997
N/A, Health/Health Care Administration/Management, 3.0
Verizon Wireless August 2013 - Present
Bugatti Entertainment Event Planning August 2010 - Present
Studio43.com July 2013 - September 2013
Puma November 2009 - February 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, Advertising
Education
Morgan State University 2010 — 2014
Marketing
Oxon Hill High School 2006 — 2010
Page Twelve Films March 2013 - Present
Air Advantage LLC May 2011 - July 2013
Air Advantage LLC September 2011 - July 2012
Verizon Wireless February 2012 - May 2012
Skills
Adobe Creative Suite, Premiere, Photoshop, Editing, Directing, Broadcast, Short Films, Social Media, Google Analytics, Google Adwords, Microsoft Office, Web Analytics, SEM, PPC, Digital Marketing, After Effects, Advertising
Education
Mott Community College 2008 — 2013
Associate's degree, Media Arts and Entertainment Technology
Global Requirements, LLC 2013 - Present
Nantmobile, a division of Nantworks March 2013 - March 2015
Verizon Wireless January 2012 - March 2013
Verizon Wireless September 2008 - January 2012
Verizon April 2005 - September 2008
State of Maryland June 2004 - April 2005
Lucent Technologies April 2000 - June 2004
Northrop Grumman January 1998 - April 2000
Skills
Telecommunications, Wireless, Mobile Devices, Vendor Management, Program Management, Cross-functional Team..., Integration, Project Management, Mobile Technology, Product Management, VoIP, Mobile Applications, CDMA, Product Marketing, Strategic Partnerships, PMP, Product Development, Strategy, Software Project..., Business Development, Customer Experience, Go-to-market Strategy, Management, Android, Product Lifecycle...
Education
University of Phoenix 2001 — 2003
Masters, Business Administration
Morgan State University 1993 — 1997
BS, Electrical and Computer Engineering
Campagna Academy September 2012 - Present
Self Employed February 2008 - December 2012
Verizon Wireless December 2000 - November 2007
Youth Warriors Environmental Justice Organization November 1996 - April 2004
Columbia Basketball Association November 2002 - March 2004
H.E.O.C./Talent Search Program October 1999 - June 2000
KidsGrow/Parks & People Foundation June 1997 - August 1998
Baltimore City Public Schools September 1997 - June 1998
Skills
Heartsaver First Aid..., Therapeutic Crisis..., Training, Leadership, Social Services, Nonprofits, Healthcare, Program Development, Government, Customer Service, Community Outreach, Grant Writing, Public Speaking, Leadership Development
Education
University of Phoenix 2002 — 2004
Master, Computer Information Systems
Morgan State University 1992 — 1997
B.A., History
GEICO August 2015 - Present
Verizon Wireless June 2009 - June 2015
Skills
Account Management, Customer Retention, Customer Service, Direct Sales, Enterprise Software, Sales Process, Time Management, Leadership, Microsoft Office, Sales Operations
Education
Northwood University 2008 — 2008
Bachelor's, Business Management
Mott Community College
Associate's, Marketing Management, Business Management, Small Business Management, General Business, Arts
Homeside Financial May 2015 - Present
Heather Lynn Studio January 2008 - Present
Evolve Bank and Trust March 2014 - June 2015
Union Home Mortgage 2013 - 2013
Chase Home Finance 2011 - 2013
Verizon Wireless 2010 - 2011
Cranel Imaging January 2006 - September 2010
Chase Home Finance 2001 - 2004
Sterling Commerce 1998 - 2000
Skills
Customer Service, Software Documentation, Mortgage Lending, Banking, Microsoft Excel, Finance, Time Management, Loans, Salesforce.com, Direct Sales, Process Improvement, Microsoft Office, Sales Operations, Account Management, Customer Retention, Management, Photoshop, Photography
Education
Mount Vernon Nazarene University 2001 — 2003
Bachelor's degree, Business Administration and Management, General
Verizon Wireless November 2011 - Present
United States Postal Service February 2008 - December 2011
Shoe City March 2005 - August 2008
Skills
Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Telecommunications, Wireless, Troubleshooting, Technical Support, Customer Service, VoIP, Cellular Communications, Sales, Direct Sales, Account Management, Team Leadership, Leadership, Microsoft Office, Training
Education
Strayer University 2014 — 2017
Master of Business Administration (MBA), IT Management
Morgan State University 2004 — 2011
Bachelor's of Science, Telecommunications (Public Relations)
Baltimore City College High School 2000 — 2004
High School Diploma
Madison Local Schools June 2014 - Present
Richland Academy School of Excellence February 2014 - June 2014
Verizon Wireless November 2011 - August 2013
Skills
Teaching, Behavioral Disorders, Multiple Disabilities, Emotional Disabilities, Special Needs, Special Education, Microsoft Excel, PowerPoint, Microsoft Word, Training, Classroom, Communication, Sales, Smartboard, Proposal Writing, Writing, Proofreading, Organizational..., Customer Service, Customer Satisfaction, Classroom Management, Educational Leadership, Curriculum Design, Curriculum Development, Public Speaking, Educational Technology, Tutoring, Elementary Education, Staff Development
Education
Mount Vernon Nazarene University 2011 — 2013
Master's degree, Intervention Specialist
The Ohio State University 2001 — 2006
Bachelor of Education (BEd), Elementary Education and Social Studies
Verizon Wireless March 2015 - Present
Mybullfrog.com Verizon Wireless Premium Retailer June 2009 - November 2014
Skills
Wireless, Direct Sales, Sales, Cold Calling, Inventory Management, B2B, Team Building, Leadership, Recruiting, Smartphones, Time Management, Microsoft Excel, Wireless Networking, Online Advertising, Customer Experience, Retail, Cellular Communications, Quotas, POS, Customer Retention, Sales Operations, Customer Service, Customer Satisfaction, Sales Management, Sales Process, Team Leadership, Management, Training, Retail Sales, Telecommunications
Education
Mount Washington College 2005 — 2008
Bachelor of Business Administration (B.B.A.)
The University of Texas at Arlington 2004 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
Verizon Wireless August 2012 - Present
Verizon Wireless August 2011 - August 2012
Flextronics August 2010 - August 2011
Skills
Wireless, CDMA, Telecommunications, Quotas, LTE, M2M, Cellular Communications, Direct Sales, Sales Operations, Customer Satisfaction, Customer Retention, Account Management, VoIP, Cold Calling, Sales Management, Mobile Devices, Sales, 3G, Call Centers, Solution Selling
Education
Hesser College 2004 — 2006
Paralegal Studies
Pembroke Academy 1991 — 1995
High School
Swavorland Entertainment, LLC. February 2011 - Present
Diamond Wireless August 2013 - April 2015
Verizon Wireless March 2006 - July 2013
New York Junior Tennis League March 2006 - October 2006
Drahma Magazine December 2005 - March 2006
Skills
Sales Management, Coaching, Sales, Customer Service, B2B, Strategic Planning, Technical Support, Music Production, Engineering, Post Production, Sound Mixing, Artist Developement, Videography, Video Editing, Music Videos, Entertainment, Marketing, Retail, Retail Sales, Small Business, Social Media, Social Media Marketing, Outlook, Microsoft Word
Education
Mount Ida College 2001 — 2006
B.S, Business Administration, Sports Management
Personified November 2010 - Present
ActionLink September 2010 - November 2010
Verizon Wireless February 2005 - March 2010
Education
Bogan High School
Mount Mary University
Western Illinois University
Human Resource Management
BDS Marketing, Inc. August 2014 - Present
BDS Marketing July 2013 - Present
Verizon Wireless December 2011 - July 2013
T-Mobile April 2008 - July 2010
Pleasant House of Pizza August 2007 - April 2008
R Communications/ Nextel Reseller April 2006 - August 2007
Select Comfort July 2005 - April 2006
Cingular Wireless December 2004 - July 2005
People's Fuel April 2004 - October 2004
Cingular Wireless August 2003 - March 2004
Skills
Customer Service, Training, Sales, New Business Development, Marketing, Sales Management, Product Development, Wireless, Purchasing, Retail, Sales Operations, Customer Retention, Account Management, Direct Sales, Sales Process, Customer Satisfaction
Education
Mount Wachusett Community College
Associates; Associate of Science, Business Administration/Management
Verizon Wireless September 2014 - Present
Aerotek April 2013 - September 2014
Friends Of Verna J. Rodwell November 2013 - April 2014
Marylanders for Marriage Equality July 2012 - November 2012
Obama for America -North Carolina February 2012 - July 2012
Thompson Hospitality February 2009 - August 2011
Red Bull January 2010 - May 2011
Morgan State University April 2008 - February 2009
Skills
Event Management, Grassroots Organizing, Political Science, Product Marketing, Food Service, PR Consulting, Field Organizing, Brand Management, Event Planning, Community Outreach, Leadership, Training, Marketing
Education
Morgan State University 2006 — 2011
Bachelor of Arts, Political Science
Vocus March 2011 - July 2011
Verizon Wireless December 2008 - March 2011
Lenscrafters December 2004 - December 2008
Education
Morgan State University 2004 — 2008
Telecommunications, Broadcast Journalism
IBM July 2013 - Present
IBM April 2010 - July 2013
First Advantage January 2008 - December 2010
infobrella January 2007 - January 2008
Verizon Wireless September 1997 - July 2006
MassMutual Financial Group April 1996 - August 1997
US Order March 1993 - April 1996
Larsen and Toubro Ltd 1988 - 1991
Skills
Requirements Analysis, ITIL, IT Service Management, Database Administration, Windows, Program Management, Enterprise Software, Agile Methodologies, Integration, Software Development, PMP, Project Planning, Oracle, Data Center, Cloud Computing, Business Development, Strategy, Business Process, Team Management, Databases, Project Management, Storage, Business Intelligence, Start-ups, Management, ERP, Team Building, Vendor Management, Data Migration, Linux, Business Analysis, IT Strategy, Flavors, Global Delivery, Disaster Recovery, Resource Management, Infrastructure, Microsoft SQL Server, Languages, Pre-sales, Virtualization, Software, Service Delivery, Certifications: PMP,..., Hardware: Sun, IBM,..., Languages: Java, JSP,..., Software: Oracle..., Six Sigma, Leadership, Lean Operations
Education
University of Virginia 2011 — 2012
Exec MBA, General Management
University of Maryland Eastern Shore 1991 — 1993
Master of Science (MS), Computer Science
Motilal Nehru National Institute Of Technology 1984 — 1988
B.E, Electrical Engineering
Outreach Concern, Inc. September 2014 - Present
Rehabilitation of Southern California – Orange August 2012 - June 2013
Coastline Acquired Brain Injury Program January 2012 - June 2012
Verizon Wireless May 2000 - July 2010
Orange Coast Interfaith Shltr June 2009 - December 2009
Skills
Psychology, Psychotherapy, Mental Health Counseling, Mental Health, Mindfulness, Meditation, Interventions, Child Development, CBT, Cultural Awareness, Social Networking, Teamwork, Therapeutic Listening, Treatment, Group Therapy, Social Skills, Behavior Modification, Psychological Assessment, Play Therapy, Research, Public Speaking, Microsoft Excel, Customer Service, Microsoft Office, Adolescents, Crisis Intervention, Counseling Psychology, Behavioral Health, Therapists, Case Management
Education
Mount Saint Mary's University 2013 — 2015
Master’s Degree, Counseling Psychology, Specialization in Marriage and Family Therapy
University of California, Irvine 2008 — 2009
Bachelor’s Degree, Psychology and Social Behavior
University of California, San Diego
Extension Courses, Child Play Therapy Certification
Verizon Wireless August 2015 - Present
Bobb Suzuki January 2011 - Present
Mount Carmel Health System January 2006 - December 2010
Best Buy May 2002 - August 2005
Kroger Pharmacy June 2001 - December 2004
Skills
Sales, Sales Presentations, Sales Process, Professional Phone..., Phone Etiquette, Social Media Marketing, Quality Patient Care, Direct Patient Care, Patient Safety, Patient Education, Patient Advocacy, Pharmacy Technicians, Inventory Management, Inventory Control, Inventory Accuracy, Customer Satisfaction, Customer Service, Teamwork, Retail, Microsoft Word
Education
Mount Carmel College 2004 — 2008
BSN, Registered Nursing/Registered Nurse
Saint Ignatius High School 1997 — 2001
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Verizon Wireless August 2015 - Present
Honda MPE Financial Services November 2014 - August 2015
Comcast May 2013 - June 2014
WEAA 88.9 FM February 2012 - May 2012
Radio One September 2011 - January 2012
Morgan State University June 2011 - September 2011
Skills
Microsoft Office, Microsoft Excel, Editing, Microsoft Word, Facebook, Public Speaking, PowerPoint, Blogging, Final Cut Pro, Radio Promotions, Customer Service, Entertainment, Social Media Marketing, Storytelling, Multimedia, Creative Writing, Marketing Communications, Marketing, Advertising, Radio
Education
Morgan State University 2009 — 2012
Bachelor of Science (BS), Telecommunications (Broadcast Journalism)
Verizon Wireless April 2014 - Present
Fix It Today LLC June 2013 - Present
Ralph Lauren March 2012 - June 2013
Mobile February 2008 - January 2012
Easter Seals NH June 2006 - May 2007
Skills
Customer Service, Sales, Retail, Organizational..., Hospitality Management, Microsoft Office, Inventory Management, Employee Training, Employee Engagement, Payroll, Analysis, Management, Microsoft Excel, PowerPoint, Microsoft Word, Project Management, Team Leadership
Education
Hesser College 2012 — 2013
Business Management
Northern Essex Community College 2009 — 2010
General Studies
Verizon Wireless May 2014 - Present
Verizon Wireless February 2013 - May 2014
U.S. Cellular March 2011 - February 2013
TCC Communications T-Mobile Limited April 2010 - February 2011
Teens Against Drunk Driving September 2007 - March 2010
Skills
Sales, Small Business, Medium Business, Direct Sales, Retail, Sales Management, Selling, Customer Service, Customer Retention, Business, Team Building, Marketing, New Business Development, Training, Coaching, Sales Operations, Customer Experience, Telecommunications, Sales Process, Wireless, Customer Satisfaction, Solution Selling, Team Leadership, Cold Calling, Account Management, B2B, Networking, Quotas, Retail Sales, Merchandising
Education
Morton College 2010 — 2015
degree, business management
Morton College 2009 — 2014
J sterling morton west highschool 2004 — 2007
highschool diploma
New England Sports Academy October 2014 - July 2015
Boston Children's Hospital February 2015 - June 2015
Athleta September 2013 - January 2014
Charlesbank Apartments June 2009 - August 2013
Verizon Wireless March 2013 - May 2013
The Dance Inn September 2009 - March 2012
Skills
Dental Care, Microsoft Office, Microsoft Word, PowerPoint, Teaching, Dance, Public Speaking, Social Media, Theatre, Editing, Event Planning, CPR Certified, Sales, Healthcare, Health Education
Education
Mount Ida College 2013 — 2017
Bachelor of Science (BS), Dental Hygiene/Hygienist
Roger Williams University 2012 — 2013
Dance/Performance Studies, 3.3 GPA
Arlington Catholic High School 2009 — 2012
3.4 GPA
Verizon Wireless February 2007 - Present
CellOne/Cingular/AT&T December 2001 - September 2002
SBC Landline December 2000 - December 2001
Skills
Strategic Negotiations, Escalation Resolution, Account Management, Management, Project Management, Operations Management, Sales Process, Accounting, Telecommunications, Training, Selling, Proposal Writing, Sales, Sales Presentations, Analysis, Sales Operations, Direct Sales, Solution Selling, Mobile Devices, VoIP, Customer Satisfaction, Sales Management, Wireless
Education
UMUC 2009 — 2012
Bachelor of Science (BS), Management Studies
Morgan State University 1979 — 1983
Bachelor of Science (BS), Accounting
Verizon Wireless September 2014 - March 2015
Black Entertainment Television September 2010 - January 2015
Verizon Wireless August 2013 - September 2014
TEKsystems August 2012 - March 2013
Molton Brown November 2011 - April 2012
NBGSA March 2011 - December 2011
Morgan state University September 2009 - May 2011
NBGSA July 2010 - March 2011
Dan River Inc. October 2007 - April 2008
Skills
Telecommunications, Journalism, Database Management, Film Production, Coordination, Event Planning, Editing, Customer Service, Academic Advising, Database Admin, Management, Project Planning, Logistics, Video Production, Public Relations, Leadership, Recruiting, Advertising, Social Media, Community Outreach, Videography, Broadcast, Microsoft Office, Public Speaking, Marketing, Teaching, Television, Research, Policy, Facebook, Video, Outlook, Entertainment, Nonprofits, Event Management, Fundraising, Blogging, Final Cut Pro, Press Releases, Creative Writing, Social Media Marketing, Social Networking, Sales
Education
Morgan State University 2009 — 2011
Master of Science (M.S.), Telecommunications Management
Morgan State University 1999 — 2003
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Tangoe June 2015 - Present
XPO Logistics July 2014 - June 2015
Certified Roofing & Gutters April 2013 - April 2014
Verizon Wireless November 2000 - March 2013
Skills
Microsoft Office, Operations Management, Supply Chain Management, Logistics, Transportation, Supply Chain, Logistics Management, Customer Service, Process Improvement, Shipping, Freight, Leadership, Management, 3PL
Education
Morris Brown College 1997 — 2001
Biology, General
Morris Brown College 1997 — 2001
Biology, General
InsightSquared June 2015 - Present
Verizon Wireless April 2013 - May 2015
Self 2012 - 2013
Best Buy June 2010 - June 2012
Walgreens February 2010 - July 2010
WMAX Radio, Hesser College January 2007 - May 2007
Skills
Video Production, Media Production, Camera Operating, Production Planning, Critical Thinking, Videography, Video, iWork, Mac, Television, OS X, Mac OS, Advertising, Customer Service, Audio Editing, Computer Repair, Music, Sales, Multimedia, Audio Post Production, Photoshop, Audio Engineering, Video Editing, Adobe Creative Suite, Digital Photography, Premiere, Microsoft Office, Editing, Final Cut Pro, Management
Education
The New England Institute of Art 2005 — 2010
Bachelor of Science, Digital Film and Video Production
Hesser College 2006 — 2007
Associates’ of Science Degree, Radio/Video Production
Verizon Wireless May 2015 - Present
Mount Vernon Nazarene University Student Government Association April 2014 - May 2015
Mount Vernon Nazarene University Enactus September 2013 - May 2015
Sam's Club May 2014 - August 2014
Victoria's Secret September 2013 - August 2014
Mount Vernon Nazarene University August 2013 - August 2014
Akron Zoo June 2013 - August 2013
Skills
Microsoft Publisher, Microsoft Excel, Adobe Illustrator, Microsoft Word, Facebook, Event Planning, Leadership, Customer Service, Social Media, Outlook, Time Management, InDesign, PowerPoint, Microsoft Office, Photoshop, Social Networking, Illustrator, Communication
Education
Mount Vernon Nazarene University 2011 — 2015
Bachelor of Arts (B.A.), Public Relations, Sophomore
Massillon Christan School 1999 — 2011
Verizon Wireless 2001 - 2003
AT&T Mobile Tel 1999 - 2001
Cellular Plus 1998 - 2000
Skills
Sales, Customer Service, Account Management, Solution Selling, Sales Presentations, Sales Process, Cold Calling, Event Planning, Sales Operations, Customer Satisfaction, Negotiation, Sales Management
Education
University of Michigan-Flint 1993 — 1997
Bachelor of Arts (B.A.), Social Sciences
Mott Community College 1989 — 1993
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Flushing High School
Graduate, College/University Preparatory and Advanced High School/Secondary Diploma Program
Verizon Wireless April 2015 - Present
DASPOTT December 2014 - Present
JCPenney October 2009 - Present
Raceway Ford February 2003 - September 2009
US Army February 1989 - March 2002
Skills
Customer Service, Microsoft Word, PowerPoint, Leadership, Management, Sales, Training, Team Building, Strategic Planning, Social Media, Research, Public Speaking, Microsoft Office, Microsoft Excel, Marketing, Healthcare, Event Planning, BLS
Education
Morris College
Bachelor of Science (BS)Cum Laude, Recreation Administration
North Central State College January 2015 - Present
SCHOOL SPECIALTY January 2002 - December 2010
Verizon Wireless January 1989 - January 2001
Skills
Process Improvement, Leading Projects, People Management, Leadership, Customer Satisfaction, Management, Customer Service, Project Management, Training, Change Management, Recruiting, Interviews, Call Centers, Lean Manufacturing, Human Resources, Microsoft Excel, Cross-functional Team..., Negotiation, Team Leadership, Team Building, Strategic Planning
Education
Mount Vernon Nazarene University 2013 — 2014
Bachelor's Degree, Human Resources Management/Personnel Administration, General, Summa Cum Laude
North Central State College 2010 — 2012
Associate's Degree, Business Management
Comcast Cable October 2014 - Present
Comcast Cable July 2014 - October 2014
Comcast Cable January 2011 - June 2014
Comcast September 2009 - January 2011
Circuit City July 2004 - September 2010
Verizon Wireless August 2006 - January 2007
Skills
Team Building, Troubleshooting, Team Leadership, Leadership
Education
Mount Wachusett Community College 2005 — 2008
BNY Mellon December 2011 - Present
BNY Mellon November 2011 - Present
Verizon Wireless August 2005 - February 2009
Apollo Security August 2003 - September 2004
Westaff, Inc March 2003 - August 2003
Peterborough Oil Company February 2002 - January 2003
North American Family Institute July 2001 - February 2002
Skills
Leadership, Customer Service, Retail, Microsoft Excel, Forecasting, Human Resources, Process Scheduler, Inventory Control, Teamwork, Quality Assurance, Networking, Customer Retention, Selling, Customer Satisfaction, Customer Experience, Account Management, Microsoft Word, Sales, Team Leadership
Education
Mount Wachusett Community College 2010 — 2011
kinesiology studies
US Army Reserve 1997 — 2001
Quartermaster/Chemical Equip
Dell April 2015 - Present
Verizon Wireless April 2013 - April 2015
Boeing March 2012 - March 2013
Vonage September 2004 - March 2012
AT&T January 1999 - August 2004
Panalpina January 1996 - January 1998
Skills
Quality Assurance, Agile Methodologies, Testing, Databases, Project Management, Analysis, Software Documentation, Troubleshooting, Unix, SQL, Linux, SDLC, Java, XML, Software Development, Software Quality..., HTML, Subversion, Oracle, Software Testing Life..., Automated Software..., Integration, Requirements Analysis
Education
Moscow Pedagogical State University
Bachelor's degree, Mathematics
Universal Pegasus International May 2013 - Present
Comfort Systems USA November 2012 - May 2013
USPh Inc January 2011 - November 2012
Verizon Wireless May 2010 - December 2010
CompuCom April 2010 - May 2010
PlumChoice August 2009 - April 2010
Equifax Marketing Services April 2005 - April 2009
Comcast April 2004 - April 2005
Comcast Cable February 2003 - April 2005
Comcast March 2003 - April 2004
Skills
Microsoft Office, Laptops, A+ Certified, Technical Support, CompTIA, Process Improvement, Hardware Support, Printers, Norton Ghost, Active Directory, Troubleshooting, Operating Systems, Hardware, Help Desk Support, TCP/IP, Remote Desktop, XP, CompTIA A Certification, Antivirus, Desktop Administration, Networking, Microsoft Exchange, Citrix, Wireless Networking, Software Installation
Education
Baker College 1998 — 2000
Associate, Computer Networking Technology
Mott Community College 1996 — 1998
Associate, Computer Information Systems
Baird Financial Investments May 2015 - Present
Verizon Wireless May 2014 - September 2014
Iowa Farm Families May 2010 - August 2012
Skills
Marketing, Microsoft Office, Customer Service, Social Media, Management, Microsoft Excel, Marketing Strategy, Sales, Leadership, Strategic Planning, PowerPoint, Public Speaking, Time Management, Event Planning
Education
Morningside College 2013 — 2017
Bachelor of Business Administration (BBA), Marketing
South Hamilton High School 2009 — 2013
Verizon Wireless November 2014 - Present
Verizon Wireless January 2013 - Present
Verizon Wireless June 2011 - December 2012
Legacy Ministries International June 2010 - August 2010
Education
Mount Vernon Nazarene University 2012 — 2015
Master of Business Administration (MBA), Organizational Management
Mount Vernon Nazarene University 2007 — 2011
B.S, Management Information Systems
American Federation of Teachers May 2008 - Present
USPTO 2007 - 2008
Verizon Wireless February 2007 - August 2007
McDaniels Companies August 2006 - September 2006
McDaniels Companies February 2005 - September 2006
Ruthi Postow Staffing 2006 - 2006
Prince George's County Public Schools August 2003 - February 2005
Library of Congress September 1996 - September 1997
Skills
HDI Support Center..., HDI Customer Service..., HEAT System..., A+ Certification..., Blackberry Enterprise..., Citrix, IP Phone Systems, Microsoft Office, 2007 & 2010 Microsoft...
Education
University of Phoenix 2005 — 2007
Masters, Business Administration
Morgan State University 1998 — 2003
Bachelor of Science, Elementary Education
Central Senior High
Fee Hedrick Family Entertainment Group September 2010 - Present
Hatfield's & McCoy's Dinner Show September 2010 - June 2011
Verizon Wireless September 2003 - September 2010
Deloitte Consulting September 1997 - October 2001
OAO Corporation / Arnold Air Force Base June 1985 - September 1997
Education
South College 1976 — 1978
Associate of Arts and Sciences (A.A.S.), Business Administration
Motlow State Community College
CPS Certification, Business Administration and Management, General
Walters State Community College
Classes for SPHR/PHR
Coca-Cola Refreshments November 2011 - Present
Ohio Department of Education February 2011 - October 2011
Verizon Wireless June 2009 - August 2010
Mount Vernon Nazarene University January 2006 - May 2009
Marathon Petroleum Company May 2008 - August 2008
Skills
Microsoft Office, Social Media, PowerPoint, Event Planning, Public Speaking, Customer Service, Marketing Communications, Microsoft Excel, Strategic Planning, Marketing, Microsoft Word, Photoshop, Illustrator, InDesign, Leadership Development, Management, Retail, Sales
Education
Mount Vernon Nazarene University 2005 — 2009
Bachelor of Science, Marketing, 3.82 Cumulative GPA
Columbus Grove High School
AutoFair Automotive Group April 2014 - Present
Verizon Wireless February 2007 - Present
Wal-Mart Distribution Center June 2001 - March 2009
Hampshire Hills Health Care January 2000 - February 2009
Autofair Hyundai January 1999 - January 2001
Skills
People Skills, Organization, Sales Process, Sales, Customer Satisfaction
Education
Hesser College 1999 — 2001
associates, Business managment, sociology, computer science
Hesser College 1997 — 2001
Associates, Business Science
Metro Executive Automotive Concierge November 1995 - Present
Verizon Wireless October 1998 - June 2006
Best Buy 1986 - 1988
Skills
Customer Satisfaction, Customer Service, Account Management, Networking, Transportation, Customer Retention, Customer Experience, Team Building, Team Leadership, Training, Budgets, Microsoft Office, Call Center, Outlook, Marketing, Process Improvement, Selling, Telecommunications, Microsoft Excel, Leadership, Performance Management, Management, Salesforce.com, Sales, Sales Management
Education
Morris Brown College 1989 — 2003
Bachelor of Business Administration (B.B.A.)
Morris Brown College 1989 — 2003
Verizon Wireless August 2010 - Present
Mount Vernon News June 2000 - August 2010
Concord Media Group - WBEX/WKKJ August 1999 - January 2000
West Virginia Radio Corporation April 1998 - August 1999
360 Communications August 1997 - April 1998
Skills
Account Management, Customer Service, Direct Sales, Music, Public Relations, Sales Process, Social Media Marketing, Solution Selling, Marketing, B2B, Online Advertising, Marketing Communications, Online Marketing, Social Networking, Leadership
Education
Mount Vernon Nazarene University 1993 — 1997
Amdocs July 2015 - Present
Comverse October 2012 - July 2015
Comverse January 2012 - October 2012
Comverse July 2010 - January 2012
Flash Networks February 2008 - July 2010
Comverse March 2005 - February 2008
TruePosition/T-Mobile June 2004 - March 2005
Verizon Wireless January 2004 - June 2004
Automated Switch Company (ASCO) February 2002 - January 2004
Skills
TCP/IP, Linux, VPN, SMS, FTP, WAN, Active Directory, AIX, SS7, Telnet, INAP, ISUP, Oracle, Troubleshooting, Microsoft Exchange, Solaris, Integration, Switches, Unix, Wireless, Telecommunications, System Deployment, Mobile Devices, SIP, Firewalls, BSS, VAS
Education
COMPUTER INSTITUTE OF ADVANCED NETWORKING 2000 — 2000
Certification, A+, MCSE
Московский Государственный Институт Радиотехники, Электроники и Автоматики (Технический Университет) (МИРЭА) 1988 — 1994
BS, Software Engineering
Fern Grove Cottages July 2014 - Present
City of Newburyport March 2013 - July 2014
City of Newburyport January 2011 - March 2013
City of Newburyport April 2009 - February 2011
Greater Newburyport Ecocollaborative 2009 - December 2009
Kanematsu USA Inc. June 2004 - November 2005
Verizon Wireless April 2003 - May 2004
AirTouch Communications 1998 - 2000
AirTouch Communications 1994 - 1998
Pacific Bell 1988 - 1994
Skills
Program Management, Business Development, Project Management, Human Resources, Policy, Management, Marketing, Negotiation, Organizational..., Program Development, Software Development, Process Improvement
Education
Mary C. Wheeler
Mount Holyoke College
BA, French, Psychology
University of Pittsburgh
BS, Computer Science
University of Pittsburgh
MS, Psychology
University of Pittsburgh
PhD, Psychology
Morgan State University August 2011 - Present
Prince George Community College January 2010 - Present
Highness Engineering Consultants April 2012 - December 2012
CIBAC July 2007 - December 2011
Johns Hopkins University & Morgan State University July 2007 - December 2010
Verizon Wireless July 2006 - October 2006
Comcast April 2006 - June 2006
Skills
Verilog/VHDL, Semiconductors, Cadence, Image Processing, DSPs/FPGAs, SPICE, Verilog, Simulink, C++, Networking, VoIP, CDMA, TCP/IP, x86 Assembly, WAN, Perl, Statistics, Mathematics, MATLAB/Simulink, C, Matlab, Python, FPGA, Circuit Design, Labview, Testing, VHDL, Simulations, Algorithms, Digital Signal..., Programming, Xilinx
Education
Morgan State University 2007 — 2012
Doctorate of Engineering, Electrical Engineering and Computer Engineering
Morgan State University 2005 — 2007
Master of Engineering (M.Eng.), Electrical Engineering (Signal Processing)
AT&T March 2015 - Present
Verizon Telematics, Inc. March 2014 - Present
Verizon Wireless April 2012 - Present
Tech Mahindra December 2009 - April 2012
Keane Inc February 2006 - December 2009
Skills
Tomcat, XML, UML, SOAP, JSP, Weblogic, EJB, JMS, JDBC, Servlets, XSLT, Websphere, Databases, Microsoft SQL Server, Perl, WebLogic, Solution Architecture, SDLC, Requirements Analysis, PL/SQL, Oracle
Education
Motilal Nehru National Institute Of Technology 2003 — 2005
M. Tech, Digital Systems, 7.8/10
Bytes Infosys, C-DAC, Delhi 2000 — 2000
C-DAC Advance Diploma in Computer Applications, Computer Science, B
IET Rohilkhand University, Bareilly, UP 1995 — 1999
Bachelor of Technology (B.Tech.), Electronics and Instrumentation, 8/10
Verizon Wireless June 2006 - September 2007
Verizon Wireless November 2005 - June 2006
Verizon Wireless May 2003 - November 2005
Education
Morgan State University 1990 — 1995
B.S., Marketing
FanSided June 2014 - Present
Discover Financial Services April 2014 - Present
Verizon Wireless October 2007 - February 2014
Skills
Customer Satisfaction, Telecommunications, Customer Experience, Cellular Communications, Call Centers, Customer Service, Microsoft Office, Team Leadership, Customer Retention, Troubleshooting, Wireless, Sales, Technical Support
Education
Mount Vernon Nazarene University 2003 — 2007
Religion/Religious Studies
Verizon Wireless January 2005 - Present
Education
Mount Vernon Nazarene University
B.A., Business Administration
Verizon Enterprise Solutions May 2014 - Present
Verizon Enterprise Solutions August 2013 - Present
Verizon Enterprise Solutions Group January 2012 - August 2013
Verizon Wireless June 2010 - January 2012
Verizon Wireless May 2007 - June 2010
Total Sports Inc November 2001 - March 2007
Skills
Call Center, Customer Satisfaction, Troubleshooting, Technical Support, Wireless, Telecommunications, M2M, VoIP, IP, LAN-WAN, Account Management, Customer Retention, Call Centers, Customer Experience, Business Development, Training, Leadership, Networking, Cellular Communications, Customer Service, Vendor Management, Direct Sales, Managed Services, Management, Mobile Devices, Sales, Solution Selling, Unified Communications
Education
University of Baltimore 2012 — 2014
MBA Pending, Finance, General, 3.2
Morgan State University 2007 — 2012
BS, Finance, 3.5
Dranove & Henderson, LLC January 2015 - Present
Robert Half Legal October 2014 - January 2015
Robert Half Legal July 2014 - October 2014
Verizon Wireless September 2012 - October 2013
Mount Holyoke College September 2009 - May 2011
Mount Holyoke College September 2009 - September 2009
University of Florida May 2009 - June 2009
Mount Holyoke College September 2008 - September 2008
Massachusetts Space Grant Consortium July 2008 - August 2008
Adler Planetarium June 2008 - August 2008
Skills
Leadership, Optimization, Proofreading, Process Consulting, Organizational Design, Troubleshooting, Problem Analysis, Unix, Mathematica, Office Management, Prioritize Workload, Matlab, Editing, Sales, Customer Service, Observation, Public Speaking, Streamlining, Logistics, Public Relations, Research, Marketing, Teamwork, Decision Making, Analysis, Microsoft Office, Apple Pages, Public Outreach, Social Media, Project Management, Teaching, iWork, MS-DOS, PowerPoint, Microsoft Excel, Choral Music, Sight Reading
Education
Mount Holyoke College 2007 — 2012
Bachelor of Arts (B.A.), Astrophysics
Northwestern University 2011 — 2011
Université Denis Diderot (Paris VII) 2010 — 2010
Chatham Hall 2003 — 2007
High School Degree
Verizon Wireless May 2006 - Present
Banana Republic October 2003 - December 2007
Comcast January 2001 - October 2003
Skills
Call Centers, Call Center, Customer Experience, Customer Satisfaction, Customer Service, Management, Process Improvement, Team Leadership, Telecommunications, Troubleshooting, Customer Retention, Training, Sales, Project Management
Education
Morgan State University 1996 — 2000
Chemistry/Math
NCR Corporation May 2013 - Present
NH Union Leader March 2006 - May 2013
Autofair Honda October 2001 - August 2006
PC Connection April 2001 - October 2001
Verizon Wireless February 1994 - February 2000
Skills
Networking, New Business Development, Sales, Customer Service, Marketing, Selling, Social Media, Value Selling, Account Management, Social Networking, Small Business, Social Media Marketing, Cold Calling, Sales Process, Marketing Communications, Marketing Strategy, Email Marketing, Advertising Sales, Online Marketing, Direct Sales, Online Advertising, Advertising, Sales Management, Trade Shows, Public Relations, Team Building, Event Planning, Direct Mail, Facebook, Press Releases, Copywriting, Leadership, Media Relations, Blogging, Fundraising, Customer Satisfaction, Event Management, Customer Oriented, Digital Marketing, Lead Generation, SEO, Newsletters
Education
Hesser College 1983 — 1984
Computer Science Course
One Main Financial July 2014 - Present
TD Bank Group April 2011 - December 2011
Verizon Wireless November 2010 - February 2011
Skills
Loan Servicing, Customer Service..., Credit Risk, Credit Analysis, Sales
Education
Mount Saint Mary's College 2004 — 2008
Bachelors, Communications, English
Walgreens October 2013 - Present
Walgreens October 2011 - September 2013
Walgreens November 2008 - September 2011
Prometric February 2008 - November 2008
Crothall Healthcare- MedStar's Union Memorial Hospital January 2005 - February 2008
Verizon Wireless June 2002 - August 2004
Skills
Store Management, Loss Prevention, Merchandising, Retail, Visual Merchandising, Inventory Management, Store Operations, Customer Service, Inventory Control, Time Management, Shrinkage, Driving Results, Customer Satisfaction, Hiring, Recruiting, Sales
Education
Morgan State University 2001 — 2007
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Verizon Wireless September 2013 - Present
Sprint May 2013 - September 2013
White Provision Redevelopment LP (Jamestown Properties) March 2012 - September 2012
Snelling Staffing Services February 2012 - September 2012
Cousins Properties Incorporated March 2006 - December 2010
MCIC Vermont, Inc. January 2003 - March 2006
Skills
Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Office Management, Project Coordination, Tenant Coordination, Account Reconciliation, Administration, Administrative..., Budgets, Event Planning, Invoicing, Outlook, Spreadsheets, Training
Education
Empire Beauty School 2011 — 2012
Master Cosmetology, Cosmetology
Morris Brown College 1995 — 2000
Bachelors of Arts, English Literature & Language
Verizon Wireless December 2013 - Present
Alami Land Inc. May 2008 - Present
Rogers Communications Inc February 2007 - March 2008
Skills
Real Estate, Negotiation, Contract Negotiation, Project Management, Microsoft Office, Microsoft Excel, Leases, Customer Service, Strategic Planning, Contract Management, Budgets, Property Management, Project Planning, Site Acquisition, Rooftops, Lease Negotiations, Real Estate Development, Construction, Commercial Real Estate, Zoning, Landlords, Land Acquisition, Entitlements, Land Use Planning, Lease Administration, Cellular Communications, Land Development, LTE, Telecommunications, Urban Planning, Site Development, 3G, Network Design, Microwave, 4G, Wireless, Wireless Networking, Transmission, Computer Network..., 2G, UMTS, WiMAX, GSM, Optical Fiber, Fiber Optics, RF, System Deployment, Siterra, Rollout
Education
Mount Royal College 2006 — 2007
Certificate, Petroleum Contract and Land Administration
Jordan University of Science and Technology 1997 — 2001
Bachelor of Arts Degree, Applied English
Verizon Wireless October 2005 - Present
Education
Morgan State University 2000 — 2002
University of Maryland Eastern Shore 1998 — 2000
Verizon Wireless August 2013 - Present
Verizon Wireless April 2008 - August 2013
Verizon Wireless March 2007 - April 2008
Verizon Wireless April 2005 - March 2007
Verizon Wireless March 2004 - March 2005
Skills
LTE, Wireless Networking, EVDO, CDMA, 4G, 3G, Cellular Communications, VoIP, Mobile Devices, Telecommunications, WiFi, Mobile Communications, Mobile Technology, Windows, Nortel, Fiber Optic Networks, Java, Cisco Routers, Cisco Technologies, Microsoft Office, Wireless, IP, Networking, Routers, Troubleshooting, TCP/IP
Education
Morgan State University 1998 — 2002
Bachelor of Science (BS), Computer Information Systems and Technology
Verizon Wireless November 2007 - Present
RadioShack January 1997 - November 2007
Skills
Excel, Microsoft Office, Team Motivator, Interviewing, Sales Management, Direct Sales, Sales Process, Leading People, Staff Training, Development Of People
Education
Morningside College 1995 — 2003
Bachelor of Science (BS), Computer Science
Verizon Wireless May 2005 - Present
Education
Morgan State University 1992 — 1997
Bachelor of Science (BS), Radio and Television
Verizon Wireless February 2012 - Present
Church of God in Michigan (Anderson) August 2011 - February 2014
Verizon November 2008 - January 2012
Skills
Saving Souls, Sales, Computer Hardware, Customer Service..., Solution Selling, Wireless, Training, Direct Sales, Sales Process, New Business Development, Business Development, Telecommunications, Customer Retention, Public Speaking, Customer Service, Sales Management
Education
Church of God Anderson, Pastoral Courses 2011 — 2013
Institute for Servant Leadership 2011 — 2013
Doctrinal Track. Completed Certificate
Mott Community College 2005 — 2008
Science Arts
Baker College 1991 — 1993
Drafting and Design Technology/Technician, General
Baker College 1991 — 1993
Drafting and Design Technology/Technician, General
Mott Community College
Verizon Wireless September 1999 - Present
Skills
Customer Satisfaction, Wireless, Telecommunications, Call Centers, Customer Experience
Education
Morris Brown College
Buisness Management
Amazon November 2014 - Present
Amazon November 2014 - January 2015
Amazon November 2013 - November 2014
Amazon July 2013 - November 2013
TRX Software Development July 2009 - August 2012
Verizon Wireless March 2007 - July 2009
Verizon Wireless March 2003 - July 2009
Verizon Wireless January 2003 - January 2009
Joshua Rheinscheld March 2003 - 2007
Kay-Bee Toys October 1999 - July 2001
Skills
Gaining efficiencies..., Process..., Training/Leadership, Scheduling, Project Management, Multi-tasking on..., Database..., Customer Relations, Customer Service, Training, Process Scheduler, Team Leadership, Call Center, Call Centers, Management, Databases, Technical Support, Time Management, System Administration, Payroll, Access, Software Documentation, Analysis, Unix, Process Improvement, CRM, Leadership, Integration, SQL
Education
Motlow State Community College
Associate's degree, Accounting and Business/Management
Strayer University
BS, Management Information Systems, General
Strayer University
BS, Information Systems
State Farm January 2013 - Present
KINDRED TRANSITIONAL CARE & REHAB September 2011 - December 2012
Verizon Wireless August 2010 - July 2011
Sunbelt Rentals September 2008 - August 2010
Education
Mount Vernon Nazarene University 2009 — 2010
Master of Education (M.Ed.)
The Ohio State University 2003 — 2008
Bachelors, Social Science
Utica High School 1999 — 2003
High School Diploma
State of Ohio-Department of Office Information Technology September 2014 - Present
Flairsoft Ltd April 2014 - September 2014
CP REDI October 2012 - April 2014
OVCS December 2006 - September 2012
Command Alkon March 2005 - October 2006
Verizon Wireless March 2003 - March 2005
Skills
Customer Service, Inventory Management, Microsoft Excel, Team Building, Microsoft Office, Microsoft Word, Purchasing, Training, Shipping, PowerPoint, Team Leadership, Process Improvement, Negotiation, Strategic Planning, Accounts Receivable, Account Management, Management, Customer Satisfaction, Logistics, Manufacturing, Budgets, Troubleshooting, New Business Development, Project Management, Project Planning, Leadership, Product Management, Operations Management, Lean Manufacturing
Education
Mount Vernon Nazarene University 2005 — 2007
Master's of Education, English/Language Arts Teacher Education
The Ohio State University 1996 — 2000
Bachelor of Arts (B.A.), Italian Language and Literature
Verizon Wireless February 1997 - Present
Gannett August 1986 - March 1997
Education
Morgan State University 1976 — 1980
Accounting
Norwalk Grassroots Tennis January 2014 - Present
Legal Services of the Hudson Valley September 2012 - May 2013
Verizon Wireless March 1983 - July 2012
Education
University of Michigan - Stephen M. Ross School of Business 1980 — 1982
Master of Business Administration (M.B.A.), Planning and Marketing
Mount Holyoke College 1974 — 1978
Bachelor's Degree, Psychology & Sociology
Woodstock Job Corporation January 2013 - Present
Good Samaritan Hospital July 2009 - July 2012
Maryland Jockey Club June 2005 - June 2011
Verizon Wireless July 2006 - July 2009
Y & S Pharmacy Services December 2001 - December 2002
Skills
Writing,, Customer Service, Customer Satisfaction, Security, Sales, Customer Retention, Customer Support
Education
Morgan State University 2000 — 2003
Civil Engineering
St Francis Academy
High School Diploma
Verizon Wireless August 2002 - April 2008
Education
Mount Saint Mary's University
Master of Science (M.S.), Education and Administration
University of San Diego
English and Liberal Arts, Educational Leadership and Administration, General, Bachelor of Arts
Verizon Wireless April 2013 - Present
Customer Pro Verizon Wireless April 2013 - Present
Verizon Wireless January 2008 - April 2013
First Cellular July 2006 - January 2008
Morris College January 2005 - July 2006
Skills
Software Documentation, Process Improvement, Strategy, Customer Satisfaction, Troubleshooting, Customer Service, Account Management, Sales, Continuous Improvement, Quality Management, Supply Management, Invoicing, Account Reconciliation, Call Centers, Customer Experience, Customer Retention
Education
Morris College 2002 — 2007
B.A, History
Verizon Wireless
Skills
Wireless, Telecommunications, Customer Retention, Mobile Devices
Education
Morningside College 1974 — 1978
Bachelor of Business Administration (BBA)
Lowe's Companies, Inc. August 2014 - Present
Verizon Wireless June 2006 - July 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Customer Service, English, Leadership, Outlook, Sales, Windows, Photoshop, Public Speaking, Training, Strategic Planning
Education
Mott Community College 2000 — 2002
MS NT Administrator