Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless February 2013 - Present
Skills
Customer Retention, Wireless, M2M, Cellular Communications, 4G, Mobile Devices, Mobile Technology, Customer Experience, Direct Sales, LTE, Mobile Communications, Quotas, Sales, Sales Operations, Solution Selling, Telecommunications, Sales Management, Customer Satisfaction, Sales Process, VoIP, Customer Service, Product Management, Wireless Networking, Advertising, Troubleshooting, Team Building, Leadership, Coaching, Account Management, Social Networking, Marketing Strategy, CRM, Event Planning, Microsoft Office, Marketing, Social Media Marketing, Public Speaking, Inventory Management, Social Media, New Business Development, Salesforce.com, Networking, Project Management, Computer Hardware, Recruiting, Team Leadership, Event Management, Product Marketing, Management, B2B
Education
Pima Community College
Associate's degree, Network and System Administration/Administrator
Verizon Wireless February 2013 - Present
Verizon Wireless September 2010 - March 2013
Verizon Wireless January 2007 - September 2010
Grand Wireless June 2003 - June 2006
Skills
Cellular Communications, Customer Retention, Telecommunications, Account Management, Sales Operations, Call Centers, Sales Process, Salesforce.com, Customer Satisfaction, Customer Experience, Sales, B2B, Sales Management, Mobile Devices, M2M, Networking, 4G, Retail, Team Leadership, Contract Negotiation, Customer Service, Wireless Broadband, Mobile Technology, Retail Sales, LTE, CDMA, New Business Development, Leadership, Quotas, Management, Selling, Merchandising, Sales Presentations, Marketing, Advertising, Training, Marketing Strategy, VoIP, Strategic Partnerships, Product Marketing, Lead Generation, Unified Communications, Managed Services, CRM, SaaS, Product Management, Business Development, Building Relationships, Deal Closure, Team Building
Education
Plymouth State University 1994 — 1998
Bachelor of Science, Education
Insight September 2013 - Present
Verizon Wireless May 2007 - May 2013
Alltel Wireless June 2003 - March 2007
Skills
Direct Sales, Cold Calling, Sales Operations, Sales, Account Management, Customer Retention, Sales Process, Solution Selling, Selling, Sales Management, Customer Satisfaction, Sales Presentations, Telecommunications, Call Centers, Customer Experience, Channel Partners, Management
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Pima Community College 1998 — 2003
Associate of Science (AS), Registered Nursing/Registered Nurse
The Reynolds and Reynolds Company April 2013 - Present
The Reynolds and Reynolds Company January 2012 - April 2013
AT&T Mobility Retail Leadership Development Program January 2010 - July 2011
Verizon Wireless August 2007 - July 2009
Skills
Microsoft Office, Excel Solver Linear..., Microsoft SQL Server, Data Mining, SPSS, Harvard Business..., Problem Analysis, Team Facilitation, Build Strong Teams, Retail Management, Microsoft Excel, Management, Employee Training, Store Management, Marketing Strategy, Training, Sales, Time Management, Customer Satisfaction
Education
Pittsburg State University 2008 — 2009
Master of Business Administration (MBA), Finance, General, 3.5
Pittsburg State University 2004 — 2007
Bachelor of Science (B.Sc.), Automotive Engineering Technology, 3.7
SEVERAL AGENCIES as Contractor May 2014 - Present
Verizon Wireless October 2003 - May 2014
Avalon Tele-Data, Inc. 2001 - 2003
Marie Callender Restaurant 2000 - 2001
Xerox 1994 - 2000
Xerox 1979 - 1994
Skills
Microsoft Office, Windows, Microsoft Word, Customer Service, PowerPoint, Microsoft Excel, English, Wireless, Wireless Networking, Telecommunications, Troubleshooting, Technical Support, Switches, TCP/IP, Cisco Technologies, Routers, Network Design, IP, Certified Trainer
Education
Fayetteville Technical Community College 2013 — 2014
CCNA Certification, Cisco CCENT/CCNA
Pima Community College 2010 — 2010
MCDST Certification, Microsoft Certification
Pima Community College 2010 — 2010
N+ Certification, Microsoft Certification
Pima Community College 2008 — 2008
A+ Certification, Microsoft Certification
North Orange County Continuing Education 2000 — 2000
Certified Supervisor, Management/Personnel Administration, General
Xerox Document University 1997 — 1997
Certified Trainer, Educational/Instructional Technology
Verizon Wireless October 2011 - Present
The Common Man Family August 2009 - August 2011
Subway July 2001 - May 2010
Skills
Customer Service, Finance, Multi Tasking, People Skills, People-oriented, Task Driven, Goal Oriented
Education
Southern New Hampshire University 2010 — 2014
Master's degree, Marketing/Marketing Management, General
Plymouth State University 2008 — 2011
Bachelor's degree, Finance, General
Verizon Wireless November 2014 - Present
Comcast May 2014 - November 2014
Cellular Sales September 2013 - March 2014
Time Warner Cable June 2012 - September 2013
Time Warner August 2009 - June 2012
Skills
Sales, Cable Television, Customer Service, Social Media, Advertising, Sales Management, Marketing, Microsoft Office, Entertainment, Outlook, Social Media Marketing, Television
Education
Pittsburgh Technical Institute
Associate's degree, Computer Systems Networking and Telecommunications
Walgreens January 2014 - February 2014
Verizon Wireless 2006 - 2013
Skills
Pharmacy, Sales, Customer Service, Management
Education
Pima Medical Institute-Mesa 2013 — 2014
certificate, Pharmacy
MacArthur Highschool 2002 — 2005
Diploma
Enterprise Rent-A-Car February 2015 - Present
The Ultimate Media Group March 2014 - Present
Comcast Business June 2013 - March 2014
Verizon Wireless October 2011 - June 2013
Skills
Marketing Strategy, Employee Training, Financial Accounting, Sales Management, Sales, Account Management, Direct Sales, Customer Retention, Cold Calling, Sales Process, Sales Operations, Sales Presentations, Team Leadership, Salesforce.com, Management, Customer Satisfaction, B2B, Customer Service, Lead Generation, Marketing, Forecasting
Education
Southern New Hampshire University 2012 — 2016
Master's degree, International Marketing
Plymouth State University 2007 — 2011
Bachelor's degree, Finance and Financial Management Services
Rose International May 2013 - July 2013
Comcast February 2011 - December 2012
Verizon Wireless March 2008 - February 2011
Verizon Wireless June 2006 - March 2008
Spyderweb Communications 2006 - 2006
Griots Garage 2003 - 2005
Taco Del Mar 1999 - 2003
Fred Meyer 2000 - 2001
Skills
Telecommunications, VoIP, Call Center, Broadband, High Speed Internet, Retail, Training & Development, Cellular, Retention, Peer Facilitator, Electronics, Catering, Restaurant Management, Customer Service, Customer Relations, Customer Satisfaction, Customer Retention, Excel, Billing, Telephone Skills, Vendor Relations, Coaching, Troubleshooting, Word, Product Management, Outlook, Management, Networking, Call Centers, Selling, Customer Experience, Microsoft Excel
Education
Pierce College at Puyallup 2005 — 2006
Business
Seattle Central Community College 2005 — 2005
Verizon Wireless September 2011 - Present
Verizon Wireless January 2009 - September 2011
United States Army January 2005 - October 2009
Verizon Wireless May 2006 - January 2009
Skills
Technical Support, Networking, Network+, Microsoft SQL Server, Windows Server, VB.NET, ASP.NET, MCSA, VMware Infrastructure, Troubleshooting, Security, CompTIA, Call Centers, MCDST, Database Administration, A+ Certified
Education
Western Governors University 2011 — 2016
Bachelor of Science (B.S.), Information Technology
Pima Community College 2008 — 2009
Microsoft and IT Related Certifications
Devry 2003 — 2006
Network Communications Management
Verizon Wireless June 1996 - Present
Skills
Wireless, Training, Cold Calling, Contract Negotiation, Sales Management, Sales, Direct Sales, Solution Selling, Customer Retention, Recruiting, New Business Development, Customer Service, Customer Satisfaction, Mobile Devices, Account Management, Telecommunications, Product Management, Sales Process, Strategy, Networking, Forecasting, Sales Operations, B2B, Salesforce.com, Selling, Customer Experience, Sales Presentations, Strategic Planning, Managed Services
Education
Plymouth State University 1985 — 1989
Bachelor of Science (BS), Elementary Education and Teaching
Continuum Managed Services, LLC May 2014 - Present
Verizon Wireless October 2012 - May 2014
Verizon Wireless 2011 - 2012
Verizon Wireless 2011 - 2011
Verizon Wireless 2007 - 2011
Verizon Wireless 2006 - 2007
AT&T 2004 - 2006
Skills
Call Centers, Human Resources, Management, Project Management, Sales, Sales Operations, Training, Coaching, Customer Retention, Customer Satisfaction, Databases, Quality Assurance, Telecommunications, Time Management, Troubleshooting, Wireless, Direct Sales, Solution Selling, Account Management
Education
Pittsburgh Technical Institute 1993 — 1995
Associate's degree, Computer Aided Drafting Architectural CAD
Baldwin High School 1989 — 1993
Diploma
Emerson Network Power January 2008 - Present
C.P. Construction March 2007 - December 2007
Verizon Wireless August 2005 - March 2007
Skills
Troubleshooting, Product Management, Project Planning, Microsoft Office, Cross-functional Team..., Electronics, Management, Project Management, Telecommunications, Process Improvement, Sales, Start-ups, Testing, Customer Service, Contract Negotiation, Account Management, Sales Management, Vendor Management, Training, Team Building, Team Leadership, Strategic Planning, Data Center
Education
Platt College-Los Angeles 2002 — 2005
Associate of Arts (A.A.), Graphic Communications
Upland High School
AT&T Mobility August 2013 - Present
Reformed Theological Seminary August 2010 - Present
Verizon Wireless June 1998 - June 2010
Skills
Microsoft Office
Education
Reformed Theological Seminary 2010 — 2013
Master of Divinity (MDiv), Exegesis
Pittsburg State University 1996 — 1998
BS, Electronics Engineering Technology
Verizon Wireless November 2012 - Present
Verizon Wireless November 2000 - November 2012
Skills
Solutions Provider, Strategic Partnerships, Account Management, Sales Management, Business to Business..., New business dev, Customer Retention, Leadership Development, Direct Sales, Business Development, Cold Calling, Customer Satisfaction, Leadership, M2M, Sales, Sales Operations, Sales Process, Selling, Strategy, Solution Selling, Wireless, Telecommunications, Mobile Devices, Customer Experience, Management, Team Leadership, B2B
Education
United States Army/United States Army Reserves 1989 — 1999
E-5
Pima Community College 1991 — 1993
Johnson Controls August 2014 - December 2014
RAE Corporation May 2014 - August 2014
Sedgwick County September 2012 - January 2014
Verizon Wireless May 2006 - September 2012
Skills
Quotas, Wireless, Telecommunications, CDMA, Direct Sales, Refrigeration, Electrical Engineering, Internships, Wiring Diagrams, Schematic, HVAC, C++, Matlab, Training, Cold Calling, Customer Satisfaction, Customer Service, Sales Operations, Team Leadership, Customer Experience, Microsoft Office, Team Building, Account Management, Customer Retention
Education
Wichita State University 2014 — 2016
Bachelor's Degree, Electrical and Electronics Engineering
Wichita State University 2006 — 2010
Bachelor of Science (BS), Mathematics
Pittsburg State University 2003 — 2005
Mathematics
Sound™ July 2015 - Present
Mari's Mixed Arts March 2013 - Present
Verizon Wireless October 2008 - January 2014
Verizon Wireless September 2012 - November 2012
Alltel Wireless October 2008 - June 2011
AAAA Self Storage July 2007 - July 2008
Coleman and Associates Enterpr March 2004 - July 2008
Golden West Towing November 2003 - January 2004
Metris Companies June 2001 - September 2001
Staples April 1998 - July 2001
Skills
Problem Solving, Customer Service, Troubleshooting, Call Center, Customer Satisfaction, Telecommunications, Desktop Support, XP, Windows, Wireless, Billing, Scheduling, Resource Management, Writing, Fiction Writing, Digital Photography, Knitting, Management, Supervising, Coaching, Training, Personal Development, Sales, Escalations Management, Public Speaking, Outlook, Software Installation, Microsoft Word, Blackberry, Microsoft Excel, Wireless Networking, Computer Network..., Cellular Communications, CompTIA A Certification, Help Desk Support, Telecommunications..., LAN-WAN, Customer Experience, DSL, Routers, Customer Retention, CDMA, Customer Support, Computer Hardware, Team Leadership, Team Building, Remote Desktop, WAN, Technical Support, Call Centers
Education
Tech Skills of California 2012 — 2013
Net+
Pima Community College 2010 — 2011
MCDST, Computer Technology
Pima Community College 2010 — 2010
A+, Computer Technology
Talking Leaves 1995 — 1998
Administrative Office Assistant, Business and Office Technology
Apple October 2014 - Present
Verizon Wireless December 2012 - May 2014
O2 Zone October 2005 - January 2012
Michael Baker Corporation 2012 - 2012
InterContinental Hotels Group July 2010 - October 2010
Skills
Telecommunications, Oral & Written..., Customer Satisfaction, Customer Retention, Making Connections, Cellular Communications, Sales, Multi Tasking, Meticulous eye for..., Windows & Mac operating..., Critical Thinking, Creative Solutions, iOS, Wireless Communications..., Tourism, Android, Travel Management, Leisure Travel, Vacation, Business Travel, Leisure, Travel Planning, Adventure Travel, Online Travel, Sabre, Airlines, Event Management, Customer Service, Travel Technology, Travel Agency, Airline Reservations, Achieving Your Highest..., Call Centers, Customer Experience, Telephone Skills, Ticketing, Loyalty Programs, Hospitality, Creative Problem Solving, Data Entry, Microsoft Office, Microsoft Word, Technology, Billing Systems
Education
Pittsburgh Technical Institute 2008 — 2010
Associate's degree, Travel and Tourism Administration
Verizon Wireless July 2015 - Present
Burgatory September 2012 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Leadership, Sales, Management, Time Management, Fundraising, Teamwork
Education
Pittsburgh Technical Institute 2013 — 2015
Still attending, Business Administration and Management, General
Pittsburgh Technical Institute 2011 — 2013
Associate of Science (A.S.), Medical/Clinical Assistant
Sentara Healthcare July 2012 - Present
BCS Voice and Data Solutions June 2011 - July 2012
Verizon Wireless February 2009 - May 2011
Alltel Wireless February 2008 - February 2009
Alltel Wireless June 2006 - February 2008
Alltel Wireless July 2005 - June 2006
Skills
Call Center, Wireless, Troubleshooting, XP, Windows 7, Call Centers, Help Desk Support, Training, Leadership, Technical Support, Networking, Hardware, LAN-WAN, Windows, EMR, MCITP, A+ Certified, BMC Remedy, TigerPaw, Desktop Application..., Software Configuration..., Desktop Deployment, Software Deployment, Active Directory, Epic Systems, Service Desk Express, Computer Hardware, Wireless Networking, VPN, Software Installation, Blackberry, Routers, Windows XP, Servers, Switches, Disaster Recovery, WAN, VoIP, Network Administration, VMware, Cisco Technologies
Education
Fayetteville Technical Community College 2010 — 2011
certification, MCDST
Pima Community College 2010 — 2010
A+, CompTia Certification
Verizon Wireless January 2015 - Present
On The Fringe Studios May 2014 - Present
the Hampton Beach Casino Ballroom April 2012 - November 2014
Plymouth State University March 2012 - May 2014
On the Fringe Studio May 2011 - May 2014
PARMA Recordings June 2013 - August 2013
Skills
Live Sound, Pro Tools, Audio Engineering, Piano, Logic Pro, Digital Audio, Social Networking, Studio Recording, Sound, Band Leader, Photoshop Elements, Mastering, Percussion Performance, QuickBooks, Composition, Music Production, Live Recording, Arranging, Film Scoring, Sales, Recording, Music Industry, Music, Concerts
Education
Southern New Hampshire University 2015 — 2018
Master of Business Administration (M.B.A.), Business Administration
Plymouth State University 2010 — 2014
Bachelor's Degree, Music Technology and Business Administration
Matthews International September 2014 - Present
Verizon Wireless June 2012 - May 2014
Verizon Wireless December 2005 - June 2012
Comcast Cable 2004 - 2005
Alpha Corporation March 1997 - May 1999
Pizza Hut 1997 - 1999
Skills
Wireless, Sales, Direct Sales, Telecommunications, Call Centers, Customer Experience, Customer Service, Mobile Devices, Cellular Communications, Microsoft Office, Team Leadership, Quotas, Contract Negotiation, Technical Support, Networking, Telecommunication..., AutoCAD, Microstation, Cold Calling, Account Management, Solution Selling, Sales Operations, Customer Retention, Customer Satisfaction, Sales Management, Sales Process, Management, Leadership
Education
DeVry University 2009 — 2014
BS, Technical Management
Pittsburgh Technical Institute 2002 — 2004
Associates, Computer Networking Systems
Pittsburgh Technical Institute 1995 — 1997
Associates, Computer Aided Drafting
Cardinal Health February 2015 - Present
Apex Systems July 2014 - February 2015
Uptivity August 2013 - April 2014
Verizon Wireless September 2006 - July 2013
Verizon Wireless January 2006 - September 2006
Verizon Wireless March 2004 - January 2006
Clinical Psychologist March 1994 - April 2004
Skills
Wireless, Telecommunications, Customer Experience, CDMA, Cellular Communications, Customer Satisfaction, Call Center, Mobile Devices, Managed Services, VoIP, IP, Integration, Troubleshooting, Telephony, Computer Network..., Networking, Wireless Networking, Switches, Call Centers, Technical Support, Software Installation, 3G, TCP/IP
Education
Pima Community College 2011 — 2012
N+ Certification, Computer Systems Networking and Telecommunications
CompTia 2009 — 2009
A+ Remote Desktop Support, Desktop/Laptop Support
Marysville High School
Verizon Wireless July 2013 - Present
HomeGoods, TJX 2011 - 2013
HomeGoods, TJX 2010 - 2011
HomeGoods, TJX 2001 - 2010
HomeGoods, TJX 2001 - 2010
Skills
Partnership-building, Asset Protection, Communication Skills, Crisis Management, Customer Service, Employee Training, Team Leadership, Staff Development, Positive Team Player, Maintaining A Positive..., Always Willing to Learn, Constructive Feedback, Critical Thinking, Thinking Outside The Box, Looking At the Big..., Driving Sales..., Critical Success Factors, Leadership Initiatives, Cultural Awareness, Awareness Raising, Incentive Programs, Training Programs
Education
Plymouth State University 2004 — 2008
Bachelors Degree, Business Administration and Management, General
Verizon Wireless November 2014 - Present
Pine Lake Country Club August 2011 - August 2013
Pine Lake Country Club September 2009 - August 2013
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Public Speaking, Strategic Planning, Budgets, Negotiation, Hardwork, Challenge Driven, Customer Satisfaction, Customer Experience, Sales, Time Management, Food, Leadership, Team Leadership, Social Networking, Teamwork, Event Management, Social Media
Education
East Carolina University 2011 — 2014
Bachelor of Science (B.S.), Hospitality Management
Pitt Community College 2009 — 2011
Downtowner Apartments February 2012 - Present
Verizon Wireless 2008 - 2014
Country Kitchen 2007 - 2008
Skills
Call Centers, Telecommunications, Wireless, Customer Experience, VoIP, Troubleshooting, Customer Satisfaction, Customer Retention, Cellular Communications, Technical Support, CDMA, Wireless Networking, IP, Computer Network..., LTE
Education
Pima Community College 2010 — 2010
Certificate, CompTIA A+
Nicollet High School 2003 — 2006
High School Diploma
Northrop Grumman Corporation June 2014 - Present
Soutwest Power Pool September 2013 - June 2014
Windstream Communications May 2010 - September 2013
Verizon Wireless May 2008 - May 2010
Horizon Bank February 2004 - May 2008
Skills
SQL, T-SQL Stored Procedures, PL/SQL, R, Data Analysis, Data Warehousing, Warehouse Automation, Database Design, Microsoft SQL Server, Netezza, Oracle, Drupal, Business Intelligence, Visual Basic, Crystal Reports, Requirements Analysis, SDLC
Education
Pittsburg State University 1996 — 2001
Bachelor's Degree, Science in Technology
Stevens Institute of Technology 2009 — 2010
Master's Degree, System, Networking, and LAN/WAN Management/Manager
ALERT Solutions LLC July 2015 - Present
T-Mobile April 2015 - Present
MediaNetworks LLC January 2010 - Present
Comcast January 2014 - April 2015
Zillow June 2013 - January 2014
MELT May 2012 - December 2013
Verizon Wireless October 2008 - June 2012
T-Mobile February 2006 - October 2008
Safeway February 2003 - April 2006
Skills
Web Design, Social Media, Social Media Marketing, Web Development, Graphic Design, Photoshop, Painting, Health Education, Drawing, Sales, Management, Psychology, Creative Writing, Cinematography, Acting, Screenwriting, Video Editing, Video, Advertising, Public Speaking, Entrepreneurship, Theatre, Retail, Social Networking, Entertainment, Music, Direct Sales, Marketing, Customer Retention, Mobile Devices, Copywriting, Public Relations, B2B, Account Management, Content Strategy, Salesforce.com, Sales Presentations, Sales Management, Leadership, Facebook, Online Marketing, Lead Generation, Marketing Strategy, Creative Direction, Product Marketing, New Business Development, Direct Marketing, Training, Editing, Start-ups
Education
Pierce College at Puyallup 2006 — 2008
Business, Management, Marketing, and Related Support Services
iCatch Marketing LLC October 2014 - Present
Verizon Wireless January 2008 - Present
Skills
Wireless, Direct Sales, Telecommunications, Account Management, Sales, Customer Satisfaction, Sales Process, LTE, Sales Operations, Start-ups, Product Marketing, Competitive Analysis, Management, Marketing, Team Leadership, Business Planning, Entrepreneurship, Negotiation, Mobile Devices, Team Management
Education
Point Loma Nazarene University 2014 — 2016
Master of Business Administration (MBA), International Business
Chapman University, 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Time Warner Cable 2011 - 2012
Verizon Wireless December 2004 - April 2010
Skills
Customer Service, IT Operations, Technical Support, Billing Systems, Troubleshooting, Wireless, Telecommunications, Quality Assurance, Networking, Customer Satisfaction
Education
Pima Community College 2008 — 2008
Saugatuck Harbor Yacht Club January 2012 - Present
Danbury Hospital December 2000 - September 2011
Verizon Wireless June 2000 - December 2000
Danbury Hospital September 1998 - June 2000
Skills
Asset Tracking, Personal Alarm Device..., Access Control &..., Customer Service, Emergency Management, Leadership, Training, Hospitals, Microsoft Word, Recruiting, PowerPoint, Healthcare Management, Healthcare, Healthcare Information..., Outlook, Microsoft Office, Public Speaking, Microsoft Excel, Team Building, Sales, Management, Customer Satisfaction, Policy, Budgets
Education
Plymouth State University 1994 — 1998
Bachelor of Science, Business Management
Danbury High School 1990 — 1994
High School Diploma, High School Diploma
Consumers Energy March 2014 - Present
ViSalus March 2013 - March 2014
Verizon Wireless August 2007 - July 2012
Skills
Wireless, Telecommunications, Call Center, Troubleshooting, Technical Support, Blackberry, Wireless Networking, CDMA, Customer Support, LTE, Customer Satisfaction, Call Centers, Android, CompTIA A+ Certification, Computer Hardware, Computer Maintenance, Computer Proficiency, Computer Repair, Remote Desktop, Customer Retention, Customer Service, Leadership, Avaya, Sales, Outlook, Process Improvement, Coaching, Customer Experience, Team Leadership, Training, VoIP, Time Management, Employee Training
Education
Pima Community College 2009 — 2010
A+ Remote Support Technician, Computer
NE Metro LLC Firearms training and Gun Repair March 2013 - Present
Verizon Wireless June 2000 - Present
Verizon Wireless July 2008 - July 2010
Bloomingdale's MOA May 1994 - June 2000
Skills
Security, Program Management, Leadership Development, Telecommunications, Wireless, Training, Firearms, Gunsmithing, Project Planning, Security Clearance, Military, Troubleshooting, DoD, System Administration, Information Assurance, Security+, Sales, Mobile Devices, Sales Management, Account Management, Customer Experience, Customer Service, Customer Satisfaction, Sales Operations, Customer Retention, Direct Sales, Solution Selling
Education
Pine Technical College 1988 — 1991
Diploma of Occupational Proficiency, Gunsmithing Technology
Winona State University 1988 — 1988
N/A, Military Operational Art and Science/Studies
Usd 500 June 2015 - Present
Verizon Wireless September 2011 - Present
USD 503 August 2014 - May 2015
Target June 2013 - July 2014
Dodge City Middle School USD 443 January 2007 - January 2011
Michael’s Sports January 2003 - January 2006
Ballard Service Company January 2001 - January 2003
Pitt-Plastic Inc January 1999 - January 2001
Skills
Call Center, Customer Service, Teaching, Customer Retention, Sales, PowerPoint, Customer Satisfaction, Microsoft Office, Account Management, Telecommunications, Microsoft Excel, Windows, Public Speaking, Training, Teamwork, Customer Experience, Troubleshooting, Entrepreneurship, Telephone Skills, Data Analysis, Direct Sales, Negotiation, Marketing
Education
Strayer University 2013 — 2019
Master of Business Administration (MBA), Public Administration
Pittsburg State University 2005 — 2007
B.S.E, Psychology
Fortt Scott Community College 2003 — 2005
Associates of Science Graduate
Verizon Wireless May 2014 - Present
CA VENTURES, LLC May 2013 - May 2014
Eller College of Management August 2011 - December 2013
Enterprise Rent-A-Car June 2013 - October 2013
CA VENTURES, LLC January 2013 - May 2013
CA VENTURES, LLC September 2012 - January 2013
Tucson Unified School District August 2011 - May 2012
Skills
Proficient in Windows..., Fluent in reading,..., Event Planning, Customer Service, PowerPoint, Outlook, Microsoft Word, Microsoft Office, Microsoft Excel, Public Speaking, System Administration, Nonprofits, ADP Payroll, OneSite, Dependable Team Player, Financial Reporting
Education
University of Arizona, Eller College of Management 2009 — 2014
Bachelor of Business Administration (BBA), Marketing and Management
Pima Community College 2009 — 2011
AGEC, Business, Management, Marketing, and Related Support Services
Blue Buffalo Co July 2014 - Present
Bayer CropScience March 2015 - June 2015
Bayer CropScience March 2014 - May 2014
Toyota Financial Services December 2011 - March 2013
Verizon Wireless December 2009 - October 2011
Alltel June 2005 - December 2009
Express Scripts December 2004 - June 2005
NCS Pearson July 2003 - December 2004
Tempe Public Library September 2001 - 2003
Quality Computer Training Services, Inc August 2000 - November 2000
Skills
MS Word Fundamentals -..., MS Excel Fundamentals -..., MS PowerPoint - ..., Call Center, Outlook, Telecommunications, Visio, Software Documentation, Customer Service, Access, Technical Writing, Microsoft Office, Microsoft Excel, Technical Support, XP, SQL, Customer Satisfaction, Blackberry, Networking, Call Centers, Wireless, Banking, Troubleshooting, Process Improvement, System Administration
Education
University of Arizona 1962 — 1966
BA, English, Education, History
Pima Community College 1975 — 1979
Computer Science
Verizon Wireless July 2006 - Present
Anything PC July 2010 - December 2011
Convergys October 2004 - July 2006
Nickelcade March 2004 - October 2004
Skills
Customer Service, Computer Hardware, Microsoft Office, Customer Satisfaction, Windows 7, Windows, Team Leadership, Sales, Call Center, Active Directory, Account Management, Process Improvement, Technical Writing, OSI Model, DHCP, DNS, Information Security..., Network Security
Education
Strayer University (DC) 2012 — 2015
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Pima Community College 2008 — 2009
Information Technology
Salt Lake Community College 2004 — 2005
Computer Science
InSync Therapeutic Massage & Fitness October 2011 - Present
InSync Therapeutic Massage November 2010 - Present
BT Fitness March 2010 - October 2011
Bally Total Fitness March 2008 - November 2010
Verizon Wireless August 2004 - March 2008
Information Technology Services at Plymouth State University September 1999 - May 2003
Skills
Fitness, Healthcare, Inventory Management, Health, Sports, Chair Massage, massage
Education
Cortiva Institute -Massage Therapy 2009 — 2010
Licenced Massage Therapist, Healthcare and fitness
Plymouth State University 1999 — 2003
Bachelor's degree, Information Technology
Point Loma Nazarene University August 2011 - Present
Verizon Wireless June 2013 - January 2015
Skills
Microsoft Office, Word, Social Media, Photoshop, Sales, Customer Service, Time Management, Social Networking, Event Planning, Research, Teaching, Editing, Event Management, Leadership
Education
Point Loma Nazarene University 2011 — 2016
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
San Diego Mesa College 2012 — 2013
Verizon Wireless February 2015 - Present
Timberlake Church May 2014 - September 2014
Comcast September 2012 - May 2014
Best Buy February 2009 - September 2012
Skills
Media Production, Live Broadcast, Video Production, Video Editing, Adobe Creative Suite, Leadership, Solution Selling, Communication, Sales, Social Media, Audiophile, Home Theater, Wireless Networking, Apple Certified
Education
University of Washington Tacoma 2015 — 2017
Bachelor’s Degree, Art, Media and Culture- Film
Pierce College at Puyallup 2008 — 2011
Associate’s Degree, General Studies, 3.8
Represent.com September 2014 - Present
KAS Marketing Advisors, LLC January 2012 - Present
AMB3R {fashion inspired. custom t-shirts.} August 2013 - May 2014
TKO Marketing LLC August 2013 - February 2014
Corporate Business Systems April 2013 - August 2013
Sprint Nextel February 2012 - March 2013
NOTW/TRUTH/Canvas January 2009 - February 2012
Sprint Nextel July 2006 - December 2008
Sunterra 2005 - 2006
Verizon Wireless 2003 - 2005
Skills
Direct Sales, Selling, Strategy, Lead Generation, Sales Management, Account Management, Management, Solution Selling, Retail, Salesforce.com, Cold Calling, National Account..., Strategic Consulting, Multi-channel Retail, Wholesale, Social Media Marketing, Customer Retention, Sales Presentations, Distribution Strategies, Training, Marketing Strategy, Sales Operations, HTML, HTML + CSS, Product Lifecycle..., Google Analytics, Google Webmaster Tools, Internet Entrepreneur, Website Development, Web Marketing Strategy, Sales, Marketing, Leadership, Business Development, Online Marketing, Advertising
Education
Pima Community College
Aethon August 2012 - Present
Synergy Staffing December 2011 - March 2012
Verizon Wireless May 2011 - October 2011
Bank of America January 2010 - May 2010
Sheetz August 2009 - January 2010
CiCi's Pizza October 2008 - January 2009
Macy's February 2008 - October 2008
Buttermaid Bakery October 2007 - October 2008
Great Harvest Bread Co. November 2006 - October 2007
Skills
Customer Service, Sales, Outlook, Process Improvement, Microsoft Office, Negotiation, Software Documentation, Access, Microsoft Excel, Networking, Account Management, Team Building, PowerPoint, Spreadsheets, Project Management, Linux, Micro
Education
Strayer University-Pennsylvania 2011 — 2013
Bachelors of Computer Science, Computer Programming, Database
Pittsburgh Technical Institute 2007 — 2010
Computer Programming
Radnor High School 2003 — 2007
High School Diploma, General Education
Little Rascal Studio, LLC January 2015 - Present
Verizon Wireless 2013 - August 2015
Verizon Wireless April 2012 - January 2014
Verizon Wireless January 2010 - April 2012
Skills
Customer Service, Technical Support, Sales, Social Networking, Networking, Computers, Mobile Devices, Retail, Adobe Creative Suite, Photography, Troubleshooting, Customer Retention, Wireless, Customer Experience, Customer Satisfaction, Telecommunications, Direct Sales, Cellular Communications, 4G, Wireless Networking, Wireless Broadband, Cold Calling, CDMA, Mobile Technology, EVDO, Blackberry, Solution Selling, Smartphones, LTE, CRM, Account Management, Team Leadership, Time Management, VoIP, Telephony, T1, Computer Network..., Mobile Communications, Retail Sales, Training, Marketing, Windows, Leadership, Switches, Management, IP, Broadband, Sales Presentations, Computer Hardware, Call Centers
Education
Pima Community College 2012 — 2012
Network+, Information Technology
Pima Community College 2011 — 2011
A+, Information Technology
Quest Diagnostics September 2010 - Present
CKE Restaurants, Inc. (Hardee's) November 2008 - October 2009
CKE Restaurant Inc November 2008 - October 2009
Verizon Wireless October 2006 - November 2008
Verizon Wireless Call Center October 2006 - November 2008
Verizon Wireless October 2005 - November 2008
Alicia Campbell Resume October 2005 - October 2006
Amy's Hallmark, Inc May 2005 - August 2005
Amy's Hallmark April 2004 - August 2005
Amy's Hall mark April 2004 - May 2005
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Management, Employee Training, Escalations Management, IT Solutions, Supervisory Skills, Technical Support, Testing, Time Management, Training Program...
Education
Harris-Stowe University
Pima Community College
Bachelor of Science, Education
Intuit June 2015 - Present
AutoNation March 2015 - June 2015
Verizon Wireless September 2012 - March 2015
Wireless Advocates June 2006 - July 2012
Skills
Customer Service, Sales, Management, Direct Sales, Account Management, Recruiting, Sales Operations, Building Relationships, Customer Relations, Microsoft Office, Business Development, Sales Process, Talent Acquisition, Salesforce.com, Problem Solving, QuickBooks
Education
University of Arizona 2009 — 2012
Bachelor of Science (B.S.), Sociology
Pima Community College 2007 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Doterra Essential Oils September 2014 - Present
University of Phoenix August 2011 - Present
Fred G Acosta Job Corps Center December 2014 - August 2015
State of Arizona July 2013 - July 2014
Somali Bantu Association of Tucson, Arizona (SBATA) 2011 - 2012
Verizon Wireless September 2009 - July 2011
Charming Shoppes May 2003 - September 2009
Walt Disney World January 2003 - May 2003
Hastings Entertainment July 2001 - January 2003
Skills
Career Counseling, Adult Education, Higher Education, Student Counseling, Teaching, PeopleSoft, Public Speaking, Outlook, Team Building, Strategic Planning, PowerPoint, Research, Microsoft Word, Microsoft Excel, Mac OS, Team Leadership, Letter Writing, Phone Skills, Microsoft Publisher, People Skills, Oracle HR, APA, Online Research, Statistics, Multi Tasking, Multicultural, Sales Presentations, Creative Solutions, Driving License, Adult Literacy, Mental Health Counseling, Treatment Planning, Client Intake, Forensic Interviewing, Clinical Assessment, Suicide Assessment, Suicide Prevention, Mindfulness Based..., Cognitive Therapy, Psychotherapy, Customer Service, Training, Coaching, Microsoft Office, Critical Thinking, Admissions, Staff Development, Leadership
Education
University of Phoenix 2015 — 2016
Certificate of Dependency and Addictions, Mental Health Counseling/Counselor
University of Phoenix 2012 — 2015
Master’s Degree, Clinical Counseling and Mental Health, Graduate
University of Phoenix 2008 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, Graduate
University of Arizona 2005 — 2008
Bachelor's Degree, Human Development and Family Studies, General, Undergraduate
Pima Community College 2003 — 2005
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, Junior College
Verizon Wireless November 2014 - Present
Verizon Wireless October 2014 - November 2014
Verizon Wireless June 2014 - October 2014
Verizon Wireless November 2013 - June 2014
Verizon Wireless January 2013 - November 2013
Verizon Wireless August 2011 - December 2012
Catalina Electric, LLC July 2002 - July 2011
Skills
Customer Service, Sales, Cold Calling, Customer Retention, Microsoft Office, Microsoft Excel, Microsoft Word, Retail Sales, Retail Marketing, Multi-channel Retail, Telecommunications, Employee Training, Coaching Staff, Staff Development, Marketing Strategy, Advertising Sales, Coaching, Customer Experience
Education
Pima Community College 2008 — 2011
Associate's Degree
Lincoln High School 2001 — 2002
High School Diploma
Canyon Del Oro High School 1998 — 2001
Sonora Quest Laboratories/ Laboratory Sciences of Arizona January 2015 - Present
Aerotek/Sonora Quest Laboratories September 2014 - January 2015
Banner Health July 2014 - October 2014
COLMED Medical Laboratories August 2013 - June 2014
COLMED Medical Laboratories February 2013 - August 2013
St. Joseph's Hospital and Medical Center October 2012 - December 2012
Scottsdale Healthcare March 2007 - May 2011
Verizon Wireless April 2006 - September 2006
Skills
Extremely accurate in..., Computer Literate, Superb pation care, Phlebotomy, Venipuncture, Laboratory Medicine, Laboratory, Medicine, Specimen Collection, Blood Collection, Medical Terminology, BLS, Patient Safety, Cpr Certified, Urinalysis, Patient Education, Medical Assisting
Education
Pima Medical Institute-Mesa 2006 — 2007
Certificate of Completion, Phlebotomy
Scottsdale Educational Enrichment School 2003 — 2005
High School Diploma
Deutsche Bank May 2015 - Present
Verizon Wireless January 2014 - December 2014
Encryptoknight April 2012 - December 2013
Mycroft Inc. April 2010 - March 2012
The World Bank May 2009 - June 2010
Morgan Stanley November 2008 - February 2009
Sena Systems, Inc April 2004 - August 2008
NET2S, Inc. September 2002 - April 2004
BMW North America May 2001 - April 2002
Deloitte and Touche LLP June 2000 - May 2001
Skills
Identity Management, Application Security, Access Management, SOX, Key Management, Organic Business Growth, Sales Training, Practice Management, Design Methodology, Partner Management, Vendor Management, Business Case..., Siteminder, iOS development, Cryptography, Public Key Cryptography, RSA Security, RSA Tokens, AES, iOS, Mobile Security, Cloud Security, SaaS, Corporate Identity, Identity, Identity Federation, Federation, SAML, TAM, Tivoli Access Manager, Tivoli Identity Manager, Tivoli Directory Server, Sun Directory Server, LDAP, HIPAA, GLBA, PCI DSS, Network Security, Network Administration, Firewalls, Cisco IOS, Objective-C, JAAS, JCE, JCA, PKCS#11, Java Security, Multi-factor..., Authorization, Entitlements
Education
Pittsburg State University 1993 — 1998
BS, Chemistry
Wanslee Auto May 2012 - Present
Richmond American Homes March 2013 - October 2013
Verizon Wireless October 2008 - February 2012
KB Home March 2005 - March 2008
Alltel Wireless March 2002 - March 2005
Bill Breck Dodge March 1998 - March 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Pima Community College 1994 — 1996
Santa Rita High School 1989 — 1993
Frightwares July 2015 - Present
Kelly Services June 2015 - Present
Uber July 2015 - Present
Lyft July 2015 - Present
Mid-America Apartment Communities October 2014 - June 2015
Gold's Gym July 2014 - October 2014
Asurion August 2014 - September 2014
Verizon Wireless March 2008 - June 2014
Comcast July 2007 - March 2008
The Home Depot August 2004 - October 2007
Skills
Telecommunications, Troubleshooting, VoIP, Cabling, Switches, Networking, Computer Hardware, Customer Satisfaction, Software Installation, Active Directory, Customer Service, Network Administration, Hardware, Windows, Windows 7, Team Leadership, Call Center, Access, Operating Systems, Microsoft Office, LTE, Remedy Software, Mac OS X, Computer Repair, Problem Solving, Exceptional Listener, Exceptional verbal, Hardware Support, Customer Support, Adobe, Fast Learner, Team Building, BMC Remedy, Technical Support, Wireless Networking, LAN-WAN, Blackberry, Windows XP, Windows Vista, Help Desk Support, Software Documentation, Wireless, WAN, Time Management, Printers, FTP, CDMA, Microsoft Exchange, Software, Customer Experience
Education
Southern New Hampshire University 2014 — 2019
Animation, Interactive Technology, Video Graphics and Special Effects, 3.9 GPA
Pima Community College 2009 — 2010
A+ Certification Course, 4.0
Middle Tennessee State University 2005 — 2006
General Studies
Suffolk County Community College 2002 — 2002
Liberal Arts and Sciences, General Studies and Humanities
Eastern Suffolk BOCES 2000 — 2001
Certification of Completion, Computer Repair
Sayville High School 1996 — 2001
Regents Diploma
Verizon Wireless September 2015 - Present
Wireless Store, Inc June 2009 - May 2015
Summatis Communications August 2008 - March 2009
T-Mobile April 2002 - July 2008
T-Mobile USA 2002 - 2008
Conversent Communications May 2000 - April 2002
Hoffman Recruiters August 1999 - May 2000
Verizon Wireless November 1995 - July 1999
Skills
Sales Management, Retail Management, Wireless Services, Sales Operations, Wireless, Business Development, Sales Process, Customer Retention, Telecommunications, Store Management, Sales, New Business Development, Training, Management, Solution Selling, Cold Calling, Strategy, Account Management, Direct Sales
Education
Plymouth State University 1990 — 1995
BS, Health Education
Plymouth State 1990 — 1994
Bachelor of Science, Health Educations
Cellular Warehouse June 2015 - Present
Barton College September 2013 - Present
U.S. Cellular January 2010 - June 2015
East Carolina University 2013 - 2015
Verizon Wireless February 2009 - October 2009
Alltel October 2006 - February 2009
Alltel Wireless July 2003 - October 2006
Fastenal March 2003 - June 2003
Alltel Wireless November 1999 - March 2003
Skills
Business Intelligence, Customer Retention, Wireless, Quotas, Cellular Communications, Direct Sales, Telecommunications, M2M, Cold Calling, 4G, Solution Selling, Mobile Devices, CDMA, B2B, Sales, Customer Experience, Salesforce.com, EVDO, Mobile Technology, Wireless Networking, Wireless Broadband, LTE, Sales Presentations, New Business Development, Contract Negotiation, Team Leadership, Call Centers, Customer Service, Sales Process, Customer Satisfaction, Sales Operations, Account Management, Strategic Planning, Networking, Sales Management, Management, Leadership, Training, Retail
Education
Pitt Community College
Verizon Wireless October 2013 - Present
Verizon Wireless March 2013 - September 2013
Verizon Wireless July 2009 - March 2013
Skills
Direct Sales, Solution Selling, Sales Process, Sales Operations, Sales, Customer Service, Customer Satisfaction, Customer Retention, Cold Calling, Account Management
Education
Plymouth State University 2005 — 2009
Bachelor's degree, Communication and Media Studies
Bit Blender April 2015 - Present
Verizon Wireless November 2011 - Present
3 Cord Studios / Fresh Meat Studios September 2009 - Present
Comcast November 2009 - November 2011
Staples August 2008 - January 2010
Capitol Center for the Arts July 2009 - November 2009
Mojo Music Studios June 2008 - August 2009
Mojo Music Studios June 2008 - August 2009
Plymouth State University March 2007 - May 2008
Skills
Pro Tools, Sound, Recording, Music Production, Audio Engineering, Sound Design, Studio Recording, Music, Sound Editing, Post Production, Film Production, Mac, Troubleshooting, Customer Service, Microsoft Office, Final Cut Pro, Composition, Singing, Film Scoring, Video Editing, Film, Piano, Music Industry, Audio Post Production, Audio Editing, Logic Pro, Music Theory, Editing, Live Sound, Live Events, Adobe Creative Suite, Multimedia, Garageband, Live Recording, OS X
Education
Southern New Hampshire University 2014 — 2016
Masters, Information Technology Game Design and Development
Plymouth State University 2003 — 2008
Bachelor of Arts, Music Technology, Theatre
Verizon Wireless February 2015 - Present
Verizon Wireless September 2012 - February 2015
Verizon Wireless January 2009 - September 2012
Verizon Wireless October 2002 - September 2012
Verizon Wireless March 2007 - December 2008
Skills
Wireless, Direct Sales, Solution Selling, Sales Operations, Cold Calling, Telecommunications, Sales Management, Call Center, Account Management, B2B, Sales Process, Customer Satisfaction, Sales, M2M, Salesforce.com, Customer Service, CDMA, Team Leadership, 4G, New Business Development, Training, Customer Retention, Management, Customer Experience, Call Centers
Education
Pittsburgh Technical Institute 1989 — 1991
Associate's Degree in Specialized Technology, Architectural Computer Aided Drafting & Design
Apollo-Ridge High School 1986 — 1989
High School Diploma, Academic
jonbanuelos.com January 2001 - Present
Guardian Protection Services January 2014 - September 2015
Coro Pittsburgh 2013 - 2014
Google August 2013 - November 2013
Verizon Wireless August 2010 - April 2011
Lodge on the Desert June 2008 - April 2010
Hacienda Del Sol Guest Ranch Resort September 2006 - June 2008
Skills
Event Planning, Non-profits, Volunteer Management, Community Outreach, Public Relations, Music, Guitar, Composition, Singing, Music Theory, Music Education, Microsoft Excel, Musicians, Songwriting, Music Production, Nonprofits, Public Speaking, Customer Engagement, Spanish
Education
University of Pittsburgh 2011 — 2013
Bachelor of Arts (B.A.), Music, Communications and Spanish, Honors
Pima Community College 2007 — 2010
Associate's degree, Humanities/Humanistic Studies
Verizon Wireless 1999 - 2009
Nova Chemicals June 1997 - June 1999
Skills
Customer Experience, 10 Key, Telecommunications, Account Management, Retail Sales, Direct Sales, Sales Operations, Outlook, Data Entry, Wireless
Education
Pittsburgh Technical Institute 2010 — 2012
Certificate, Medical Insurance Coding Specialist/Coder
Pittsburgh Technical Institute
Verizon Wireless November 2013 - Present
Dicks pawn superstore February 2008 - October 2013
Wyndham Worldwide July 2007 - December 2007
Education
Plymouth State University
Verizon Wireless March 2014 - Present
APAC Customer Services December 2013 - February 2014
Skills
Problem Solving, Collaborative Problem..., Drawing, Fine Art, People Skills, Compassion, Business Understanding
Education
Pima Community College 2013 — 2014
Cienega High School 2010 — 2014
Marcone Supply September 2014 - March 2015
LivingSocial November 2012 - October 2013
Verizon Wireless October 2010 - September 2011
GEICO May 2003 - April 2009
Cheetah International, Inc. March 2001 - April 2003
Damon's International January 1999 - April 2002
Southern Wine & Spirits November 1998 - January 2000
Various February 1993 - December 1999
City Meat June 1997 - September 1998
Fry's Food and Drug February 1989 - April 1996
Skills
Customer Service, Sales, Microsoft Office, PowerPoint, Budgets, Coaching, Microsoft Excel, Microsoft Word, Recruiting, English, Outlook, Strategic Planning, Team Building, Research, Social Networking, Windows, Public Speaking, Time Management, Event Planning, Employee Relations, Leadership, Fundraising, Training, Human Resources, Inventory Management, Social Media, Employee Benefits, Public Relations, New Business Development, Management, Marketing, Interviews, Marketing Strategy, Access, Data Entry, Account Management, Sales Management, Cold Calling, Teamwork, Analysis, Process Scheduler, Marketing Communications, Insurance, Event Management, Administration, Social Media Marketing, Advertising, Risk Management, Payroll, Facebook
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Pima Community College 2003 — 2005
N/A, Business Administration and Management, General, 3.8
University of Phoenix 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.51
Unversity of Arizona 1989 — 1991
N/A
Verizon Wireless December 2014 - Present
Foss Motors February 2014 - February 2015
Skills
Research, Microsoft Office, Social Media, Teamwork, Critical Thinking, Time Management, Problem Solving, Creativity, Event Planning
Education
Plymouth State University
Esurance September 2014 - Present
Progressive Insurance May 2012 - August 2014
Terminix October 2011 - May 2012
Verizon Wireless January 2007 - October 2011
Walmart November 2005 - January 2007
Skills
Technical Expertise, Teambuilding &..., Staff Development &..., Report Preparation, Spreadsheet & Database..., Multitasking Skills, Project Management, System Enhancements, Meeting Planning, Inventory Management, Customer Satisfaction, Call Centers, Time Management, Process Improvement, Billing Systems, Management, Technical Support
Education
Pima Community College 2009 — 2011
Information Technology
Gloversville High School 1996 — 2001
High School Diploma
The Carvey Group 2012 - Present
Universal Connectivity April 2012 - October 2012
Verizon Wireless March 2010 - April 2012
Verizon Wireless October 2006 - April 2010
Chili's Grill & Bar April 2005 - October 2006
Education
Plymouth State University 1999 — 2002
BA, English, Secondary Education, Teacher Certification, Creative Writing
Victoria's Secret March 2015 - Present
Victoria's Secret Pink June 2013 - March 2015
Forever 21 March 2009 - May 2013
Tumi January 2007 - November 2008
Mervyns January 2003 - December 2006
Verizon Wireless March 1994 - December 2002
Skills
Apparel, Human Resources, Merchandising, Retail, Store Management, Visual Merchandising, New Store Openings, Store Operations, Customer Service, Driving Results, Fashion, Inventory Management, Loss Prevention, Management, Merchandise Planning, Profit, Retail Sales, Styling, Sales
Education
Point Loma Nazarene University 1990 — 1994
BA, Business Education
University of Nebraska–Lincoln March 2013 - Present
Witte & Associates December 2011 - January 2013
Verizon Wireless April 2008 - October 2009
iUniverse, Inc December 2004 - March 2008
Folsom Children's Zoo & Botanical Gardens July 2001 - December 2004
Skills
Publishing, Books, Customer Service, Copy Editing, Troubleshooting, Newsletters, Public Relations, Press Releases, Editing, Creative Writing, Microsoft Excel, Social Media, Blogging, Published Author, Copywriting, Project Management, Proofreading, Adobe Creative Suite, Editorial, Microsoft Word, Microsoft Office, Technical Support, Outlook, Social Networking, Email Marketing, Social Media Marketing, Call Centers, Data Entry, Marketing, Customer Satisfaction, PowerPoint, Salesforce.com, WordPress, Research, Facebook, Marketing Communications, Software Documentation, Leadership, Training, Sales, Time Management, Media Relations, Photography
Education
Pima Community College 2009 — 2009
A+ Certification
University of Nebraska-Lincoln 1994 — 1999
BS, Natural Resources, Fisheries & Wildlife, Biological Sciences
LivingSocial August 2013 - Present
C3/CustomerContactChannels, Inc. September 2011 - June 2013
Verizon Wireless 2013 - 2013
Intuit 2005 - 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Sales, Project Management, Team Building, Business Strategy, Account Management, Windows, 10 Key, Computers, Pharmacy
Education
Pima Medical Institute-Tucson
Pharmacy Technician/Assistant
Catalina High School 1984 — 1989
General Studies, Commercial Art, Photography
South Central College June 2015 - Present
Waseca Public Schools September 2012 - Present
Waseca Community Education January 2008 - Present
St. Peter Food Co-op August 2013 - August 2014
Waseca Public Schools January 2011 - September 2012
Verizon Wireless February 2009 - September 2012
Alltel/Verizon Wireless January 2005 - September 2012
Verizon Wireless January 2011 - November 2011
Alltel November 2007 - February 2009
Alltel August 2007 - October 2007
Skills
Mobile Devices, Troubleshooting, Technical Training, Instructional Design, Research, Customer Satisfaction, Telecommunications, Call Center, Curriculum Development, Instructional Technology, Instructor-led Training, Training & Development, Web Design, Universal Design, iOS, Technical Leadership, Computer Hardware, Adult Education, A+ Certified, Special Education, Programming, Classroom Instruction, Customer Service, Customer Loyalty, Problem Solving, Training, Teaching, Teaching Adults, Elementary Education, Microsoft Office, Wireless Solutions, Wireless Broadband, Mobile Applications, Mobile Communications, Mobile Technology, Mobile Internet, Windows Mobile, Android, HTML5, Website Development, Training Delivery, Dreamweaver, Coaching, Adobe Creative Suite, Learning Disabilities, Learning Theory, Conflict Resolution, Course Development, Negotiation, Supervisory Skills
Education
Western Governors University 2010 — 2012
Instructional Design, Curriculum Development and Technology Integration
Minnesota State University, Mankato 2005 — 2009
M.S, Special Education
Pima Community College 2010 — 2010
MCDST Certification, Computers
CompTIA 2009 — 2010
A+ Certification, A+ Essentials and Remote Technician
Riverland Community College 2003 — 2004
Certificate, Web Design
Minnesota State University, Mankato 1998 — 2000
BS, Elementary Education
Austin Community College 1992 — 1994
AA, Education, Psychology
Owatonna High School 1986 — 1990
Diploma
Verizon Wireless April 2012 - Present
Abbott Laboratories October 2008 - October 2010
New England Copy Specialist July 2008 - October 2008
Pembroke Animal Hospital July 2003 - July 2008
Cilley Veterinary Clinic January 1998 - July 2003
Education
Plymouth State University
B.S, Business & Health Education
EMT/Paramedic December 2013 - Present
American Express February 2011 - 2013
Verizon Wireless February 2009 - February 2011
Honeywell Aerospace May 2006 - February 2009
Genesis Healthcare 2005 - May 2006
DuPont 2004 - 2005
Canon Business Solutions 2000 - 2005
Skills
Integration, Strategic Planning, Sales, Process Improvement, Business Analysis, Business Process, Program Management, Requirements Analysis, Vendor Management, SAP, Business Process..., Risk Management, Business Intelligence, Analysis, Six Sigma, ERP, SAP R/3, Cross-functional Team..., Project Management, Management, Call Centers, Customer Service, Testing, Microsoft Office, Microsoft Excel, Data Analysis, Visio, MS Project, Change Management
Education
Pima Medical Institute-Mesa 2013 — 2013
EMT, EMT
University of Phoenix 2006 — 2008
BS, Information Technology
Wilmington University 2002 — 2004
BS, Business Administration
Verizon Wireless January 2009 - March 2010
Alltel Wireless December 2005 - January 2009
Alltel Wireless May 2002 - December 2005
Alltel Wireless May 2000 - May 2002
Skills
Cellular Communications, Wireless, Sales
Education
Pikes Peak Community College
AAS, Criminal Justice
Verizon Wireless May 2012 - Present
Plymouth State University August 2007 - December 2011
Plymouth State University 2008 - 2011
Dunkin' Donuts February 2006 - August 2008
Education
Plymouth State University 2007 — 2011
BS Information Technology with minor Business Administration
Verizon Wireless November 2013 - Present
Verizon Wireless September 2011 - November 2013
Verizon Wireless February 2007 - September 2011
Verizon Wireless February 2005 - January 2007
Verizon Wireless July 2000 - January 2005
Olympia Sports September 1996 - July 2000
Skills
Telecommunications, Sales Operations, Direct Sales, Account Management, Customer Retention, Wireless, Sales, Solution Selling, Mobile Devices, Customer Experience, Cellular Communications, Leadership, Retail, B2B, Management, M2M, CRM
Education
Plymouth State University 1991 — 1995
Bachelor of Arts (BA)
Oracle May 2015 - Present
Comcast Business October 2013 - May 2015
Concentra March 2013 - July 2013
Verizon Wireless September 2010 - February 2013
College Pro Painters May 2009 - September 2009
Rifky's Quick Lube May 2008 - September 2009
Bobrow Polumbo Sales May 2007 - September 2007
Skills
Sales, Customer Service, Leadership, Account Management, Direct Sales, Sales Operations, Training, Sales Management, Cold Calling, Customer Satisfaction, SaaS, Oracle ERP, Management, Salesforce.com, Sales Process, Time Management, Marketing, Wireless, Solution Selling, Customer Retention, B2B, Sales Presentations, Merchandising, Advertising, Social Media Marketing, Selling, Team Leadership, Social Networking, Microsoft Word, Public Speaking, Retail, Team Building, CRM, Business Development, Lead Generation, Customer Experience, Social Media, PowerPoint, Conflict Resolution, People Skills, Teamwork, Inventory Management, New Business Development, Building Relationships, Competitive Analysis, Coaching, Telecommunications, Contract Negotiation, Forecasting, Strategic Planning
Education
Southern New Hampshire University 2011 — 2016
Master of Business Administration (M.B.A.), Finance, General
Plymouth State University 2006 — 2010
B.S, Finance
Manchester Memorial High School 2002 — 2006
Verizon Wireless March 2013 - Present
Verizon Wireless September 2007 - February 2013
Verizon Wireless September 2005 - September 2007
Sears Holdings Corporation 1999 - 2005
Skills
Solution Selling, Wireless, Direct Sales, Cold Calling, Sales Process, Customer Retention, Managed Services, Sales, Customer Satisfaction, Customer Service, Retail, Building Relationships, Mobile Devices, Cross-functional Team..., Team Building
Education
Pierce College at Puyallup
Rogers high school
TeleTech October 2009 - Present
Verizon Wireless September 2008 - June 2009
City of North Myrtle Beach 2009 - 2009
Unicel October 2007 - September 2008
RadioShack November 1996 - October 2007
Skills
Customer Satisfaction, Customer Service, Sales, Sales Management, Customer Retention, Retail, Call Center, Account Management, Merchandising, Inventory Management, Team Building, Direct Sales, Microsoft Office, Training, Microsoft Excel, Management, Coaching, Selling Skills, Data Entry, PowerPoint
Education
Plymouth State University 1996 — 1999
B.S., Marine Biology
University of California, Santa Barbara 1993 — 1995
Marine Biology
South Gate High School 1989 — 1993
Verizon Wireless
Skills
Onboarding, Employee Relations, Talent Acquisition, College Recruiting
Education
Plymouth State University 1988 — 1992
Bachelor of Science (BS), Marketing
Team EAS, Inc. May 2011 - Present
Verizon April 2007 - June 2011
Verizon Wireless February 2007 - June 2011
Alltel Wireless, acquired by Verizon Wireless 2007 - 2010
Verizon Wireless 2004 - 2010
Skills
Training, Management, Technical Support, Customer Service, Call Centers, Telecommunications, Customer Experience, Vendor Management, CCNA, Customer Satisfaction, Training Delivery, Wireless, Performance Management, Troubleshooting, Coaching, Team Building, Process Improvement, Customer Retention, Instructor-led Training, Employee Training
Education
Pima Community College 2010 — 2010
Net+, Information Technology
Pima Community College 2010 — 2010
Sec+, Information Technology
Pima College 2009 — 2009
Certificate, A+
Pima Community College 2009 — 2009
MCDST, Information Technology
Lanier Technical College 2001 — 2001
None, IT/Cisco
Oakwood College 1996 — 1996
None, General
Police Officer Standard Training 1989 — 1989
None, Law enforcement
CBL & Associates Properties, Inc. September 2013 - Present
Clean The Uniform Co. October 2012 - September 2013
Verizon Wireless June 2008 - July 2012
Enterprise Rent-A-Car January 2005 - April 2008
Skills
M2M, Direct Sales, Solution Selling, Telecommunications, Cold Calling, Quotas, Wireless, 4G, Cellular Communications, Wireless Broadband, Long Distance, EVDO, Leasing, Rental Management, Property Management, Real Estate, Negotiation, Lease Negotiations
Education
University of Tulsa 1999 — 2004
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Pittsburg State University 2006 — 2014
Master's degree, Human Resources Management/Personnel Administration, General
Verizon Wireless 2006 - 2008
undefined 2002 - 2005
Education
Pittsburgh Technical Institute 2010 — 2012
Verizon Wireless September 2007 - Present
Nerd Robot April 2007 - Present
Education
Pima Community College 2009 — 2010
BombBomb Relationships Through Video September 2014 - Present
Proper Wines June 2014 - Present
Verizon Wireless October 2012 - June 2014
Verizon Wireless August 2010 - September 2012
Verizon Wireless June 2006 - July 2010
Verizon Wireless March 2001 - May 2006
Skills
Wireless, Customer Experience, Customer Service, Marketing, Telecommunications, Customer Retention, Direct Sales, Customer Satisfaction, Call Centers, Leadership, Sales Operations, Team Leadership, Sales Management, Sales Process, Account Management, Solution Selling
Education
Pikes Peak Community College
Associate’s Degree, Pre-Nursing Studies
Teligistics September 2012 - Present
Verizon Wireless October 2001 - August 2012
Motorola 1995 - 2001
Skills
Cisco Technologies, VoIP, Switches, Computer Network..., Call Centers, Wireless, Technical Support, Blackberry Enterprise..., Troubleshooting, Call Center, Telecommunications, Wireless Networking, Mobile Devices, Wireless Broadband
Education
tech skills/ comp ta 2007 — 2008
A+ cert, hardware and os
itt tech 1988 — 1990
assoc EE, electronic eng
Pima Community College
CCNA
blackberry
BIS and BES cert
DuPont Pioneer January 2012 - Present
Verizon Wireless July 2007 - January 2012
Adecco Temp Agency May 2007 - July 2007
Concord Enterprises January 2004 - April 2007
Gustafson Lumber, Inc March 1999 - January 2004
Hinckley Agency, Inc June 1997 - March 1999
Skills
Oral & Written..., Project Coordination, Microsoft Excel, Microsoft Word, PowerPoint, Training, Analytic Problem Solving, Conflict Resolution, Minimal Supervision, Creativity, Accounts Payable, Accounts Receivable, Payroll, Employee Benefits, Recruiting, PeopleSoft
Education
Walden University 2008 — 2011
Bachelor's, Business Administration; Human Resource Management
Pine Technical College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Administrative Assistatant
Pine Technical College 2000 — 2002
Certificate, Bookkeeping Clerk
St. Cloud State University 1999 — 2000
Associate; A.S. degree, Studies
Verizon Wireless January 2001 - July 2010
Verizon Wireless January 2001 - July 2010
MEDICAL RECORDS CLERK April 1997 - January 2001
Sherman Hospital April 1997 - January 2001
Skills
Customer Service, Recruiting, Microsoft Office, Microsoft Excel, Account Management, Outlook, Microsoft Word, Sales, PowerPoint, Data Entry, Technical Recruiting, Human Resources, Sourcing, SAP, Customer Satisfaction, Employee Relations, Coaching, Social Media, Interviews, Team Leadership
Education
Pivot Point Beauty School-Evanston 1991 — 1993
JONES COMMERCIAL H.S. 1974 — 1977
DIPLOMA, Medical Administrative/Executive Assistant and Medical Secretary
Jones Commercial High School 1974 — 1977
DIPLOMA, Administrative Assistant and Secretarial Science, General
Verizon Wireless May 2006 - Present
Lawrence County Social Services September 2001 - March 2004
Skills
Customer Satisfaction, Customer Service, Grants, Leadership, Management, Microsoft Excel, Microsoft Office, Outlook, Telecommunications, Training, Troubleshooting
Education
Duffs Businesss School 1990 — 1991
Associates, Paralegal, 3.9
Pima Community College
A+ Certification, Information Technology, 4.0
The Atrium at Veronica Drive August 2014 - Present
Brooksby Village October 2013 - August 2014
Brooksby Village September 2006 - September 2013
American Eagle Airlines November 2004 - June 2006
Fairview Machine Company August 2003 - September 2004
Verizon Wireless September 2002 - March 2003
Verizon Wireless June 2001 - August 2001
Skills
Microsoft Office, Microsoft Excel, Customer Service, Account Management, Leadership, Social Media, Event Planning, Microsoft Word, Team Building, Sales, Strategic Planning, Budgets
Education
Plymouth State University
Bachelor of Science in Marketing
Verizon Wireless February 2013 - Present
Genesis PURE October 2012 - Present
Verizon Wireless February 2009 - February 2013
Great Western Lodging November 2006 - August 2008
Rocky Mountain Resort Management October 2005 - November 2006
Skills
Sales Management, Sales Operations, Retail Sales, Sales Process, Direct Sales, Team Leadership, Information Technology, Technology, Mobile Devices, Mobile Applications, Mobile Technology, Big-picture Thinking, Hospitality, Product Innovation, Networking, Wireless Networking, Wireless Communications...
Education
University of Colorado at Colorado Springs 2009 — 2012
Bachelor of Science (BS), International Business and Marketing, 3.4 GPA
Pikes Peak Community College 2003 — 2008
Not specified, Undergrad work
Verizon Wireless November 1997 - Present
Education
Pittsburg State University 1988 — 1990
CVS Caremark Corporation August 2014 - Present
Medix ™ August 2013 - August 2014
Verizon Wireless January 2013 - March 2013
Humana July 2012 - January 2013
Stream Global Services March 2012 - October 2012
GameStop May 2009 - February 2012
7-Eleven May 2006 - May 2009
Skills
Customer Service, Retail Management, Microsoft Excel, Microsoft Word, POS, Leadership, Time Management, Sales, Telephone Skills
Education
Pima Community College 2005 — 2009
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
University of Arizona 2003 — 2006
Verizon Wireless September 2006 - April 2007
Sonora Quest Laboratories/ Laboratory Sciences of Arizona August 2000 - August 2005
Bio Tech Clinical Laboratories August 1999 - August 2000
Banner Health September 1996 - August 2000
Skills
Training, Leadership
Education
Rio Salado College 2013 — 2013
Communication
Pima Medical Institute-Mesa 1994 — 1996
Associate of Science (A.S.), Clinical Laboratory Science/Medical Technology/Technologist
Self-employed 2013 - 2014
Verizon Wireless February 2008 - September 2012
Skills
Customer Service, Data Entry, Phlebotomists, Laboratory Technicians, Front to Back Office, Quality Assurance, Customer Retention, Customer Support
Education
Pima Medical Institute-Albuquerque 2010 — 2013
Associate's degree, Respiratory Care Therapy/Therapist
Pima Medical Institute-Albuquerque 1994 — 1995
Verizon Wireless August 2014 - Present
Verizon Wireless March 2014 - July 2014
Verizon Wireless May 2005 - March 2014
AOL October 2002 - April 2004
Skills
CompTIA A+ Certification, MCDST, Internet Troubleshooting, Technical Support, Customer Service, Customer Satisfaction, Customer Retention, Sales, Cellular Communications, Writing, Data Analysis, Quantitative Research, 4G, Computer Network..., Customer Experience, EVDO, M2M, Troubleshooting, Wireless
Education
Pima Community College 2010 — 2010
A+ Certification, MSCDT Certification
Pima Community College
Network+
Verizon Wireless July 2014 - Present
Verizon Wireless April 2014 - Present
Verizon Wireless May 2008 - Present
Verizon Wireless June 2011 - December 2011
Verizon Wireless March 2010 - November 2010
Verizon Wireless May 2008 - August 2010
Skills
Microsoft Office
Education
Platt Technical High School
Villanova University
Certificate in Maximizing Team Effectiveness
Villanova University
Master Certificate of Applied Project Management
Villanova University
Certificate in Finance and Accounting for the Non-Financial Manager
Verizon Wireless
Education
Pittsburg State University 1988 — 1990
Bachelor of Business Administration (BBA)