Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
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Verizon Wireless Employees
Superior Court of New Jersey August 2015 - Present
USA Hockey February 2013 - Present
National Labor Relations Board January 2015 - April 2015
Center for Social Justice - Seton Hall Law School August 2014 - January 2015
Lucosky Brookman LLP May 2014 - August 2014
National Hockey League August 2013 - April 2014
United States Bankruptcy Court, District of New Jersey July 2013 - August 2013
Trenk, DiPasquale, Della Fera & Sodono, P.C. May 2013 - July 2013
Verizon Wireless January 2012 - August 2012
Fort Wayne Community Schools April 2010 - January 2012
Skills
Teaching, Classroom Instruction, Athletes, Customer Service, Sales, Sports, Social Media, Athletics, Classroom, Coaching, Sports Management, PowerPoint, Legal Writing, Legal Research, Microsoft Excel, Public Speaking, Leadership, Sports Marketing, Time Management
Education
Seton Hall University School of Law 2012 — 2015
Juris Doctor
Providence College 2004 — 2008
Bachelor of Arts (B.A.), Economics, History
Medical Advocacy Services for Healthcare, Inc. – MASH™ July 2015 - Present
Goodman and Associates February 2010 - Present
Hewlett-Packard November 2009 - Present
Verizon Wireless July 2009 - October 2009
Alltel Wireless January 2009 - July 2009
University of Arkansas for Medical Sciences May 2002 - December 2007
Skills
Legal Research Skills, Contract Management, Contract Negotiation, Third Party Vendors, Contract Pricing, MS Project, Microsoft Office, AS400 system, Direct Sales, Sales Process, Sales, Administration
Education
University of Arkansas at Little Rock 2011 — 2013
Bachelor of Arts (B.A.), Criminal Justice
Pulaski Technical College 2002 — 2005
Associate of Arts (AA), Paralegal Studies
Verizon Wireless July 2014 - Present
Verizon Wireless August 2013 - July 2014
Verizon Wireless January 2011 - July 2013
Verizon Wireless November 2007 - December 2010
The Mobile Solution February 2007 - September 2007
The Mobile Solution October 2005 - January 2007
The Mobile Solution August 2004 - September 2005
Skills
Telecommunications, Wireless, Mobile Devices, Customer Retention, Customer Satisfaction, Customer Experience, Sales Management, Solution Selling, Direct Sales, Account Management, LTE, Sales, Sales Operations, Team Leadership, Team Building, Cold Calling, B2B, Salesforce.com, Sales Presentations, Strategic Partnerships, Networking, Key Account Management, Business Development, M2M, Business Strategy
Education
Prairie View A&M University
SCTelcom February 2014 - Present
Verizon Wireless June 2013 - February 2014
BTI - John Deere December 2008 - May 2013
Kiowa County Memorial Hospital October 2003 - December 2008
Skills
Troubleshooting, Networking, Windows, Routers, Switches, Software Installation, Hardware, Windows 7, Firewalls, Help Desk Support, Laptops, Printers, Active Directory, DNS, Wireless Networking, DHCP, LAN-WAN, Windows Server, Microsoft Exchange, IT Operations, Antivirus, VMware, Computer Hardware, Network Security, Technical Support, Operating Systems, WAN, TCP/IP, Wireless, Servers, Network Design, Telecommunications
Education
Pratt Community College 1993 — 1993
First and Secondary Education, Physical, Sport Meds
Haviland High School 1992 — 1993
High School Diploma, General
Verizon Wireless May 1998 - Present
PNY Technologies December 1995 - May 1998
IEEE September 1993 - December 1995
Kearfott Guidance and Navigation January 1988 - September 1993
Skills
Project Management, EVDO, LTE, CDMA, 4G, Wireless, Cellular Communications, 3G, Telecommunications, GSM, Troubleshooting, Product Management, Ethernet, Wireless Networking, WiFi, IP, Mobile Devices, Quality Assurance, RF, TCP/IP, Network Design, UMTS, Testing, Integration, Networking, CDMA2000, SS7, M2M, SIP, IT Infrastructure..., MPLS, 3GPP, VoIP, WiMAX
Education
Pratt Institute 1985 — 1988
BEE, Electrical Engineering
Queensborough Community College 1984 — 1985
ASEE, Electronics Technician
Angie's List December 2014 - Present
Verizon Wireless June 2011 - November 2014
The Buckle 2009 - 2011
Macy's 2008 - 2009
EXPRESS 2006 - 2009
Education
Purdue University 2007 — 2011
Bachelor of Science (BS), Retail Management
freelancer February 2013 - Present
AT&T August 2011 - January 2013
Nokia Siemens Networks October 2010 - July 2011
Ericsson June 2009 - June 2010
Sprint Nextel January 2009 - June 2009
Verizon Wireless January 2007 - April 2008
FairPoint Communications February 2006 - October 2006
Windstream Communications June 2005 - December 2005
Bechtel Corporation January 2004 - September 2004
MetroPCS May 2003 - October 2003
Skills
LTE, UMTS, RF, WCDMA, GSM, Cellular Communications, SDH, Computer Network..., Actix, Ethernet, GPRS, Key Performance..., IP, SS7, Radio, RF design, Network Design, Telecommunications, HSDPA, Optimization, Troubleshooting, CDMA, Fiber Optics, Switches, WiMAX, Drive Test, Rollout, VoIP, TEMS Investigation, MPLS, Microwave, 3G, HSPA, Wireless Networking, TEMS, QoS, HSUPA, 4G, Wireless, Optical Fiber, Edge, Backhaul, EVDO, 2G, DWDM, RF Engineering, Transmission, Network Optimization, T1, RAN
Education
Prairie View A&M University
BSEE, Electrical Engineering
Verizon Wireless January 2007 - Present
Skills
Direct Sales, Sales Management, Quotas, Solution Selling, Account Management, Sales Process, Sales Operations, Sales, Customer Retention, Cold Calling, B2B, Customer Satisfaction, Telecommunications, Selling, Wireless, M2M, Retail, Salesforce.com, Sales Presentations, Customer Experience, Building Relationships, Unified Communications, Mobile Devices
Education
Purdue University 2003 — 2007
Associate of Science (A.S.), Business
Crown Point High School 1999 — 2003
General Studies
Federal Aviation Administration - FAA July 2014 - Present
OCEUS Networks September 2013 - February 2014
Verizon Wireless May 2013 - September 2013
HP Locate June 2012 - May 2013
Prairie View A&M University May 2010 - August 2010
Critical Electric Systems Group June 2008 - August 2008
G-FORCE March 2007 - May 2008
Delcom Group May 2007 - August 2007
Education
Prairie View A&M University 2006 — 2012
Bachelor of Science (BS), Electrical and Electronics Engineering
Prairie View A&M University 2006 — 2012
BS, Electrical Engineering
The Colony High School 2002 — 2006
High School Dipoloma
First Citizens Bank February 2015 - Present
First Citizens Bank and Trust Company, Inc. January 2014 - February 2015
First Citizens Bank and Trust Company, Inc. August 2012 - January 2014
Verizon Wireless October 2011 - August 2012
Dick's Sporting Goods January 2011 - October 2011
Dick's Sporting Goods March 2010 - January 2011
Hospice Care of South Carolina June 2008 - March 2010
Hospice Care of South Carolina March 2008 - June 2008
Presbyterian College July 2006 - August 2006
Presbyterian College January 2004 - August 2006
Skills
Management, Telecommunications, VoIP, Network Security, Event Planning, Technical Support
Education
The Citadel 2014 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
International Fitness Professionals Association 2011 — 2011
Certified Personal Trainer, Fitness
Presbyterian College
BS, Chemistry
enTouch Systems, Inc. March 2014 - Present
DYONYX March 2013 - November 2013
Verizon Wireless February 1986 - August 2012
Skills
Coaching, Training and Development, Organizational..., Change Management, Performance Management, Policy/Procedure..., Call Center Management, Employee Relations, Staff Retention, Staff Training, Performance Evaluations, Total Quality Management, Employee Scheduling, Oral and Written..., Conducting Interviews, Priority Management, Interviewing Skills, Staff Development, Customer Service..., Customer Satisfaction, Customer Service..., Quality Assurance, Call Center, Performance Appraisal, Telecommunications, Leadership
Education
Prairie View A&M University
Bachelor's degree, Business Administration and Management, General, 3.5
Verizon Wireless February 2014 - Present
Juliana Design Group June 2013 - January 2014
DesignDesign, Inc. 2005 - 2013
Bresslergroup April 2005 - November 2005
Shea & Latone October 2004 - November 2005
Furniture by Design December 2002 - November 2005
Skills
Product Design, Product Development, Solid Works, Concept Sketching, CAD Surfacing, 3D Mockups and Models, Renderings, Prototyping, Client Liaison, Vendor Liaison, Design for Manufacture, Research and Analysis, Brainstorming, Problem Solving, Rendering, Project Management, Graphic Design, Product Launch, CAD, Design for Manufacturing, Solidworks, Sketching, Industrial Design, Concept Generation, Concept Development, Injection Molding
Education
Pratt Institute 2000 — 2004
Bachelor of Fine Arts (BFA), Industrial and Product Design
Currently seeking new opportunities February 2015 - Present
Verizon Wireless November 2013 - November 2014
HTC January 2010 - September 2013
Starbucks February 2006 - February 2013
Motorola February 2009 - February 2010
Motorola Mobile Devices October 2006 - January 2009
Infocus Associates Inc June 2005 - September 2006
Skills
Mobile Devices, Wireless, Mobile Communications, Product Management, Testing, Mobile Technology, Android, Software Project..., Program Management, Project Management, Handsets, Bluetooth, Management, Product Marketing, Smartphones, Telecommunications, Windows Mobile, GSM, LTE, WiFi, Cellular Communications, EVDO, Quality Assurance, Mobile Applications, Location Based Services, CDMA, Strategic Partnerships, Quality Control, 4G, Mobile Platforms, M2M, Vendor Management, User Acceptance Testing, Six Sigma, Software Quality..., Project Coordination, Telematics, Integration, Cross-functional Team..., Go-to-market Strategy, Networking, Leadership, Requirements Analysis, Product Development, Agile Methodologies, Hardware, System Deployment, Software Development, Embedded Systems, Business Analysis
Education
Punjab Technical University 2001 — 2005
B Tech, Electrical Engineering
Our Lady of Fatima Convent High School 1986 — 1998
High School, High School Certificate of Competence Program, A
Arkansas Children's Hospital January 2015 - Present
Verizon Wireless September 2012 - August 2014
Arkansas Blue Cross Blue Shield January 2008 - January 2012
Skills
Customer Service, Sales, Microsoft Office, Call Centers, Troubleshooting, Team Leadership, CPR Certified, CNA Certified
Education
University of Arkansas at Little Rock 2014 — 2016
Bachelor of Science (B.S.), Biology, 3.9 GPA
Pulaski Technical College 2010 — 2014
Associate of Science (A.S.), General Studies, 4.0 GPA
University of Arkansas for Medical Sciences August 2014 - February 2015
FIS Global August 2013 - August 2014
Verizon Wireless November 2012 - June 2013
FIS Global December 2011 - May 2012
FIS Global June 2011 - December 2011
Wal-Mart Neighborhood Market November 2009 - May 2011
Skills
Troubleshooting, Problem Solving, Complaint Management, Executive Support, Organizational..., Data Entry, Time Management, Quality Assurance, Microsoft Office, Training, Customer Service
Education
PARKVIEW HIGH SCHOOL 2004 — 2008
Arts, Diploma
Pulaski Technical College
General Studies
Van Buren County OEM June 2015 - Present
AAMSCO Identification Products, Inc. February 2012 - Present
LWSI March 2011 - February 2012
i3 BioDesigns, Inc. 2006 - 2012
Arkansas Capital Corporation 2010 - 2011
CTEH, LLC 2010 - 2010
Verizon Wireless 2009 - 2010
Alltel 2005 - 2010
Acxiom 2003 - 2005
Butler, Fairman and Seufert, Inc. 1999 - 2000
Skills
Software Project..., Project Planning, Business Case..., Financial Analysis, Database Design, Risk Management, Data Integration, Data Integrity, Contract Negotiation, Systems Engineering, Network Engineering, PMP, SQL, Data Security, Database Admin, Solution Implementation, Business Case, Budgets, VBA, Business Development, Critical Infrastructure..., Project Implementation, EMV, Compliance Management, Regulatory Reporting, GIS applications, GIS software, Wireless, Executive Reporting, Business Intelligence, Program Management, Product Management, Analysis, System Deployment, Strategy, Integration, Business Planning, Project Management, Telecommunications, Network Design, GIS, Security, Identity Management, Requirements Analysis, Cloud Computing, IP, Solution Architecture, Software Development, SaaS
Education
ITT Technical Institute
Architectural Engineering
Purdue University
Electrical and Computer Engineering
University of Arkansas at Little Rock
Physics
GE Power & Water October 2014 - Present
Granite Services, Inc. September 2014 - Present
Internet America August 2012 - Present
K.M.C House of motorsports June 2009 - June 2012
Aon August 2004 - December 2011
Aon Hewitt August 2005 - February 2011
Verizon Wireless November 2008 - October 2009
Time Warner Cable January 2006 - November 2008
Skills
IT Service Management, Information Technology, Fiber Optics, Customer Service, Technical Support, Weld, boiler maker, Distillation, Sales, Healthcare, Software Documentation, Troubleshooting, Leadership, Project Management, Team Building, Access, Training, Supervisory Skills, Analysis, Electricians, Energy, Engineering, Management, Microsoft Office
Education
Michigan Institute of Aviation and Technology 2012 — 2013
Associate's degree, Hydraulics and Fluid Power Technology/Technician
Prairie View A&M University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
BNY Mellon July 2014 - Present
Verizon Wireless June 2013 - August 2013
Knit Fab Industries May 2010 - May 2012
Pal Industries July 2008 - March 2012
Micron Instruments pvt. ltd. July 2007 - December 2007
Mahindra & Mahindra Ltd., FES, Swaraj Division (Formerly Known as Swaraj Tractors) June 2006 - July 2006
Skills
Business Development, Management, Project Management, Team Building, Product Development, Operating Systems, Product Marketing, Event Management, Inventory Management, Procurement, PPAP, Iso 9000, Manufacturing Operations, Manufacturing, Workforce Management, Sales, Small Business, Manufacturing..., Quality Auditing, Quality Management, Internal Audit, CAPA, Metal Fabrication, Sheet Metal Components, Lean Manufacturing, Six Sigma, Supply Chain Management, Supply Chain, Negotiation, Business Strategy, Strategy, Team Management, Operations Management, Strategic Sourcing, ISO, Operational Excellence, Cross-functional Team..., Process Improvement, Process Engineering, Continuous Improvement, Supply Management, Materials Management, Vendor Management, Global Sourcing, Supply Chain..., Business Process..., Teamwork
Education
Rutgers Business School 2012 — 2014
Master of Business Administration (MBA), Supply Chain Management
St. Johns High School, Sector 26, Chandigarh 1992 — 2002
Punjab Technical University
Bachelor of Engineering (B.E.), Mechanical
Match.com September 2015 - Present
Jolly Roger Music 2008 - Present
Sirius XM Radio Inc. June 2015 - September 2015
The Starr Conspiracy March 2015 - June 2015
Agencies local and national January 2008 - April 2015
Verizon Wireless August 2011 - August 2013
Bottle Rocket June 2011 - July 2011
IMC2 January 2007 - January 2009
PRATT INSTITUTE September 1998 - December 2005
Medium Rare Design January 2002 - January 2005
Skills
Creative Direction, Concept Development, Art Direction, Adobe Creative Suite, Creative Strategy, Interaction Design, Advertising, Mobile Applications, User Experience, User Interface Design, Corporate Identity, Art, Information Architecture, Graphic Design, Interactive Advertising, Logo Design, Typography, Branding & Identity, User Experience Design, Information Design, Experience Design, Visual Communication, User-centered Design, Brochures
Education
Pratt Institute 1995 — 1998
BA, Communication Design
OG Organo Gold Coffee April 2013 - Present
OG Organo Gold Coffee April 2013 - Present
Wells Fargo April 2012 - Present
Verizon Wireless January 2009 - March 2012
DSNR November 2006 - October 2008
Skills
Sales, Customer Retention, Account Management, Direct Sales, Customer Service, Customer Satisfaction, Sales Management, Sales Operations, Team Leadership, Cold Calling, Management, Marketing, Training, Sales Process, Strategic Planning
Education
Tel Aviv University 2006 — 2008
MA, Middle Eastern History
SUNY Purchase 2004 — 2006
BA, History/ minor in Jewish Studies
Westchester Community College 2000 — 2004
AS, Social Sciences
Verizon Wireless January 2011 - Present
OfficeMax October 2006 - December 2010
George Gervin Academy January 2004 - August 2006
Skills
Direct Sales, Sales, Sales Operations, Account Management, Management, Solution Selling, Wireless, Sales Process, Selling, Sales Management, Customer Satisfaction, Customer Retention, Telecommunications, Coaching, Training, Six Sigma, Student Counseling, Customer Service, Leadership, Microsoft Excel, Microsoft Office, Process Improvement, Team Building, Public Speaking, Team Leadership
Education
Prairie View A&M University 1997 — 2002
Bachelor's Degree, Public Health
Verizon Wireless August 2014 - Present
Chevron Phillips Chemical Company May 2013 - August 2013
The Home Depot January 2012 - July 2012
Bible Way Fellowship Baptist Church August 2008 - August 2011
Skills
Wireless Networking, Audio Post Production, Video Editing, Video Production, Sound Design, Live Recording, Audio Editing, Customer Service, Wiring, Wireless Security, Wireless Broadband, Management, Strategic Planning, Teamwork, Microsoft Excel
Education
Prairie View A&M University 2012 — 2017
Electrical Engineering, Electrical and Electronics Engineering
Verizon Wireless July 2010 - Present
Salu Cleaning Express. February 2010 - Present
Verizon Wireless October 2006 - July 2010
Simplexity June 2004 - July 2006
1st Principle Mortgage January 2005 - July 2005
Skills
Account Management, Solution Selling, Direct Sales, Wireless, Customer Retention, Telecommunications, Sales Management, Sales Operations, Salesforce.com, Quotas, Cold Calling, Mobile Devices, Sales Process, M2M, Sales, Strategic Partnerships, Sales Presentations, B2B, Selling, New Business Development, Managed Services, Call Centers, Customer Satisfaction, Lead Generation, Business Development, Mobile Technology, 4G, Contract Negotiation, Leadership, Team Leadership, Strategy, Selling Skills, Management, Marketing, Vendor Management, Wireless Broadband, Forecasting, Product Launch, Strategic Planning, LTE, Negotiation, Smartphones, Business Strategy, Retail, Business Planning, Social Networking, CDMA, Customer Experience, Cellular Communications, Unified Communications
Education
Strayer University 2015 — 2018
Bachelor’s Degree, Business Administration and Management, General
University of Maryland University College 2014 — 2014
Project Management Prep, Project Management
Prince George's Community College
Business Managemant
XLA February 2014 - Present
WBB April 2011 - February 2014
Primescape Solutions, Inc. June 2010 - April 2011
QinetiQ U.S Customs and Border Protection May 2008 - May 2010
Qinetiq-NA Customs & Border Protection December 2006 - May 2008
Verizon Wireless February 2001 - December 2006
Education
Webster University 2009 — 2011
M. A., Management and leadership
ESI International
Associate Certificate, Project Management
Prince George's Community College
A.A, Business Management
University of Maryland University College
B.S, Information System Management
Cryssi Monique Boutique, LLC October 2011 - Present
Verizon Wireless February 2007 - December 2010
HVAC Concepts, Inc January 2007 - May 2007
Choice Hotels International March 2006 - December 2006
AARP May 2002 - March 2006
Education
Weichert School of Real Estate 2012 — 2012
Real Estate
Prince George's Community College 2000 — 2004
Associate of Science (A.S.), Computer Science
John Casablancas Model & Talent Management July 2015 - Present
Konica Minolta Business Solutions U.S.A., Inc. December 2013 - March 2015
Ricoh Americas Corporation 2011 - 2013
Verizon Wireless April 2004 - May 2009
Skills
Managed Services, Account Management, Direct Sales, Salesforce.com, Solution Selling, Sales Process, Channel, B2B, Document Management, Cold Calling, Sales Management, SaaS, Sales, Cloud Computing, Sales Operations, Sales Presentations, Selling, Enterprise Software, Channel Partners, Strategic Partnerships, CRM, Competitive Analysis, Product Marketing, Business Development, Lead Generation, Telecommunications, Pre-sales, Customer Retention, Unified Communications, VoIP, Networking, Call Centers, Go-to-market Strategy, Wireless, Mobile Devices, Strategy, Product Management, Data Center, Vendor Management, Cross-functional Team..., New Business Development, Team Leadership, Start-ups, Business Intelligence, Security, Business Analysis, Key Account Management, Leadership, Management
Education
Purdue University
Mechanical Engineering
University of Pittsburgh
Business
Houston Methodist January 2014 - Present
Just Energy August 2013 - January 2014
Just Energy January 2013 - August 2013
Career Fair at HCC (April 2013) 2013 - 2013
GDF SUEZ 2012 - 2013
Verizon Wireless 2005 - 2010
RMA December 2003 - January 2005
Nationwide Credit Inc 1999 - 2000
Skills
Team Leadership, Process Improvement, Healthcare, Troubleshooting, Training, Team Building, Sales Operations, Sales, Project Management, Natural Gas, Microsoft Excel, Management, Leadership, Customer Service, Analysis, Customer Satisfaction
Education
Prairie View A&M University
Teleperformance June 2014 - September 2015
CareOne Debt Relief Services July 2012 - January 2015
Intersolutions Pty Ltd 2011 - 2012
Verizon Wireless 2007 - 2012
Chrysler Group LLC 2006 - 2007
Brookfield Global Relocation Services 2002 - 2005
ProSoft 1998 - 2000
Metropolitan Washington Airports Authority 1997 - 1998
Skills
A+ Certified, Accounting, Accounts Payable, Consulation, Customer Service, Fair Housing, Leasing Consultant, Microsoft Office, Network + Certified, Outlook, Property Management, Research, Technical Support, Virtual Assistance
Education
TechSkills of Sacramento 2009 — 2010
A+ Certified, Computer Installation and Repair Technology/Technician
Computer Learning Center 1996 — 1998
COMPUTER INFORMATION SYSTEMS, Network and System Administration/Administrator
Prince George's Community College 1991 — 1993
Network and System Administration/Administrator
General Dynamics Information Technology September 2013 - Present
PAE Government Services Inc. January 2012 - September 2013
Axelon Services Corporation October 2010 - December 2011
Booz Allen Hamilton August 2009 - April 2011
Shell Oil & ConocoPhillips February 2005 - August 2009
Verizon Wireless March 2000 - February 2005
Skills
Project Management, Architecture Management, Team Leadership, Business Process, ERP, Systems Engineering, Program Management, Quality Management, Enterprise Risk..., Configuration Management, Process Improvement, Consulting, Operational Risk..., Cloud Computing, Information Assurance, Maximo Asset Management, Enterprise Architecture, IT Service Management, Resource Management, Information Systems, DoD, PMO, SDLC, Supply Chain Management, CMMS, WebSphere Application..., Testing, Software Development, Integration
Education
The Johns Hopkins University 2012 — 2014
Master of Science (M.Sc.), Systems Engineering
University of Houston 2006 — 2007
Master of Science (M.Sc.), Computer Information Systems
Prairie View A&M University 1998 — 2002
Bachelor's Degree, Computer Engineering Technology
Alliance Boys High School
High School
AT&T April 2014 - Present
AT&T October 2011 - April 2014
AT&T April 2007 - October 2011
AT&T October 2004 - April 2007
AT&T August 2000 - October 2004
AT&T March 1999 - August 2000
Verizon Wireless August 1995 - March 1999
Verizon International (CTI Implementation) February 1993 - August 1995
GTE Government Systems 1988 - 1993
General Electric 1984 - 1987
Skills
IP, Wireless, Testing, Mobile Devices, Telecommunications, 3G, Vendor Management, GSM, Management, Network Design, Program Management, Product Management, UMTS, Wireless Networking, Integration
Education
University of Phoenix 1998 — 2000
MBA, Technology
Pratt Institute 1984 — 1987
BSEE, Electrical Engineering
Vaughn College of Aeronautics & Technology 1981 — 1984
AAS, Electronic Engineering Technology
Auction.com May 2013 - Present
Homeward Residential, Inc. January 2010 - May 2013
Verizon Wireless August 2009 - January 2010
Verizon Wireless 2009 - 2010
JPMorgan Chase August 2007 - May 2009
JP Morgan Chase/EMC Mortgage, Inc August 2007 - May 2009
Citigroup October 2003 - August 2007
Citigroup October 2003 - July 2007
CIGNA March 2000 - August 2003
CIGNA 2000 - 2003
Skills
Employee Relations, Coaching, HR Consulting, Organizational..., Talent Acquisition, Talent Management, HR Policies, HRIS, New Hire Orientations, Employee Benefits, Human Resources, Leadership Development, Succession Planning, Recruiting, Onboarding, PeopleSoft, Personnel Management, Performance Management, Training, Applicant Tracking..., Management, Deferred Compensation, Workforce Planning, Change Management, Leadership, Strategy, Policy, Organizational..., Temporary Placement, Benefits Administration, Employee Engagement, Taleo
Education
University of North Texas 1994 — 1998
Bachelor of Business Administration, Organizational Behavior Studies
University of North Texas 1994 — 1997
Business Administration, Organizational Behavior
Prairie View A&M University 1988 — 1989
Hewlett-Packard August 2013 - Present
New Zion Grove Ministries March 2012 - Present
Good News Music Group March 2008 - Present
Allied Wireless Communications Corporation November 2010 - August 2013
Verizon Wireless June 2008 - November 2010
Skills
Music, Songwriting, Music Industry, Entertainment, Studio Recording, Composition, A, Songs, Social Media, Singing, Social Media Marketing, Band, Marketing, Piano, Vocal, Music Production, Recording, Social Networking, Event Management, Advertising, Music Supervision, Keyboards, Original Music, Vocal Coaching, Pianist, Bass, Musicians, R, Logic Pro, Drums, Vocalist, Record Labels, Music Management, Customer Service, Microsoft Office, Microsoft Excel, Leadership, Training, Team Building, Nonprofits, Community Outreach
Education
Hall High School 1998 — 2001
Diplopma, General Studies
Pulaski Technical College
US Department of Transportation (DOT) (ACTIONET) August 2011 - Present
US Department of Transportation (DOT) (ACTIONET) April 2010 - August 2011
Verizon Wireless May 2005 - October 2009
Verizon Wireless July 2003 - April 2005
Skills
Windows Server, TCP/IP, Cisco Technologies, Linux, Management, Microsoft Office, Help Desk Support, Team Building, Team Leadership, Team Management, BMC Remedy, ITIL, Business Objects, SCCM, Bomgar, Crystal Reports, Dell Computers, Windows 7, VPN, Routers, iPad, Blackberry, Customer Service
Education
Prince George's Community College 2013 — 2016
Associate & Bachelors of Applied Science, Computer Network Systems (currently pursuing)
Pacific Gas and Electric Company August 2015 - Present
Verizon Wireless January 2015 - July 2015
Princeton University February 2014 - January 2015
NBCUniversal, Inc. May 2014 - May 2014
Unilever January 2014 - February 2014
The Century Foundation May 2013 - October 2013
Pratt Institute September 2011 - May 2013
Pratt Institute 2009 - 2013
Classic Album April 2012 - November 2012
The Trevor Project October 2011 - January 2012
Skills
Graphic Design, Web Design, User Interface Design, Marketing, Marketing Strategy, Facebook, Social Media Marketing, Advertising, Google Analytics, Digital Marketing, Marketing Research, Brand Management, Brand Architecture, Marketing Communications, Facebook Marketing, Online Marketing, Social Media, Logo Design, Photoshop
Education
Pratt Institute 2009 — 2013
Bachelor of Arts (B.A.), Cultural Studies/Critical Theory and Analysis, 3.98
The New York Times July 2014 - Present
Verizon Wireless February 2012 - July 2014
Verizon Wireless June 2009 - February 2012
OMD June 2007 - September 2007
Skills
Sports, PowerPoint, Budgets, Marketing, Management, Marketing Strategy, Social Media Marketing, Social Media, Sponsorship, Microsoft Excel, Product Development, Account Management, Sales
Education
Rutgers Business School 2012 — 2016
Master of Business Administration (MBA), Marketing
Providence College 2005 — 2009
B.S., Marketing
MTA Police Department January 2014 - Present
Verizon Wireless September 2011 - January 2014
Verizon Wireless September 2009 - September 2011
American Eagle Outfitters November 2006 - July 2009
Skills
Telecommunications, Wireless, Customer Satisfaction, CDMA, Customer Retention, Customer Experience, Customer Service, Direct Sales, Sales, Sales Management, Vendor Management, GSM, LTE, 3G
Education
Stony Brook University 2006 — 2009
Bachelor of Science (BS), Business Management
Providence College 2005 — 2006
Technip February 2012 - Present
Wood Group March 2010 - February 2012
Pride International February 2008 - July 2010
Pride International February 2008 - August 2009
Goodman MFG July 2006 - February 2008
Goodman MFG. 2006 - 2008
Verizon Wireless August 2005 - July 2006
ACS Global Computer Outsourcing December 2000 - April 2005
ACS 2000 - 2005
Skills
Strategic Sourcing, Procurement, Supply Management, Supply Chain Management, Materials Management, Global Sourcing, SAP, Accounts Payable, Sourcing, Contract Management, Purchasing, Spend Analysis, Process Improvement, Contract Negotiation, Troubleshooting, Account Management, Petroleum, Supply Chain, Management, Project Planning
Education
University Of Phoenix 2006 — 2007
CERT., Project Management
Verizon 2005 — 2006
Balckberry Cerified Technician
Prairie View A&M University 1990 — 1992
N\A, Business
Prairie View A&M University
University of Houston
University of Houston
Business
Verizon Wireless June 2012 - Present
Cold Stone Creamery March 2012 - May 2012
Sykes January 2010 - February 2012
Little Scholars Academy of Maumelle June 2009 - December 2009
Chick-fil-A September 2005 - January 2009
Skills
Great Communication, Fast Learner, Focus On Results, Typing, 10 Key, Microsoft Office, Customer Service, Call Center, Databases, Writing, Payments, Cashiering, Organizing, Time Management, Work/life Balance, Working With Children
Education
Pulaski Technical College 2011 — 2012
Associate of Science (A.S.), Biology, General, 3.8
University of Central Arkansas 2008 — 2010
Biology, General, 4.0
Quinsigamond Community College January 2012 - Present
Pan-Mass Challenge August 2004 - August 2011
Verizon Wireless June 2009 - November 2010
Verizon Wireless June 2008 - November 2010
Verizon Wireless June 2008 - November 2010
Verizon Wireless January 2009 - June 2009
Wireless June 2008 - December 2008
Board of Multi Cultural Student Affairs 2006 - 2008
Spinnaker Group May 2007 - August 2007
General Nutrition Centers May 2006 - August 2006
Skills
Direct Sales, Mathematics, Physics
Education
Providence College 2004 — 2008
Bachelors, Marketing
Providence College 2004 — 2008
2008 B.S, Marketing
Verizon Wireless February 1989 - Present
Metromedia Paging Services September 1985 - February 1989
Skills
E-learning, Instructional Design, Learning Management, Vendor Management, Social Networking, Coaching, E-learning Development, Online Training, Blended Learning, Strategic Planning, Change Management, Learning Technology, Social Learning, Distance Learning, ADDIE, Photoshop, Budgeting, CMS, E-Learning, Call Centers, Learning Management..., Training, Talent Management, Budgets, Performance Improvement, Instructor-led Training, Technical Training, Needs Analysis, Training Delivery, Employee Training, Performance Consulting, Hands-on Training, Performance Management, Organizational..., Staff Development, Knowledge Management, Camtasia, Captivate, Leadership Development
Education
Pratt Institute 1996 — 1998
Certificate of Completion, Interactive Media and Computer Graphics
Verizon Wireless March 2015 - Present
Movado Group, Inc July 2013 - March 2015
Avaya May 2007 - June 2013
Avaya August 2004 - April 2007
Novartis and SAP Hosting February 2004 - August 2004
Matrix Information Consulting April 1997 - November 2003
Siemens 1995 - 1996
Aptech 1993 - 1994
Skills
SAP Portal, SAP, SAP Implementation, SAP Netweaver, ECC, SAP R/3, SAP ERP, SAP CRM, SD, SAP XI, Requirements Analysis, EDI, ITIL, SAP SD, Oracle, Performance Tuning, SAP Basis, ABAP, IT Management, Data Migration, Master Data Management, IDOC, SAP BW, SAP SRM, Business Objects, SAP BI, SAP HR, SAP MM, Pre-sales, Business Intelligence, IT Service Management, HP-UX, Management, PMP, IT Strategy, Solution Architecture, Business Process, Integration, ERP, Enterprise Architecture, AIX, Unix, Data Warehousing, Project Portfolio..., SAP Solutions
Education
Pune Institute of Computer Technology 1989 — 1993
B.S. Computer Science Engineering
Coram Healthcare December 2011 - Present
Specific Media May 2011 - December 2011
Sprint Nextel June 2010 - May 2011
Verizon Wireless 2003 - 2010
Skills
Salesforce.com, Account Management, Telecommunications, Sales, Customer Retention, SaaS, Customer Service, Project Management, Team Building, Cloud Computing, Training, Strategic Planning, Microsoft Office, Microsoft Excel, Cold Calling, Sales Operations, Sales Management, Wireless, CRM, Sales Process, Salesforce.com..., Leadership, Management, B2B, Customer Satisfaction, Customer Experience, Call Centers
Education
Purchase College, SUNY 2000 — 2002
Bachelor of Arts, Communications
San Francisco State University 1997 — 2000
Verizon Wireless December 2014 - Present
Verizon Wireless June 2014 - December 2014
Verizon Wireless November 2013 - June 2014
Verizon Wireless December 2012 - November 2013
Skills
Cellular Communications, Direct Sales, Wireless, Customer Retention, Customer Experience, Solution Selling, Telecommunications, Mobile Technology, Mobile Communications, Retail Sales, Troubleshooting, Mobile Devices, VoIP, M2M, Call Centers, Account Management, Sales Operations
Education
Governors State University 2013 — 2016
Bachelor's degree, Interdisciplinary Studies
Prairie State College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Ambit Energy August 2015 - Present
Verizon Wireless October 2014 - Present
Verizon Wireless July 2013 - October 2014
Sprint May 2013 - July 2013
AT&T August 2012 - April 2013
Skills
Telecommunications, Wireless, Direct Sales, Solution Selling, Mobile Devices, Customer Experience, Sales, Customer Satisfaction, Retail, Cold Calling, Mobile Technology, CDMA, Customer Retention, Managed Services
Education
Prairie View A&M University 2014 — 2016
Bachelor of Business Administration (Man, Business Administration and Management, General
Texas A&M University
Chemistry
Verizon Wireless June 2014 - August 2014
Education
Prairie View A&M University 2014 — 2017
Mechanical Engineering, 3.54
Verizon Wireless May 2012 - May 2013
Sears Portrait Studio April 2011 - January 2012
Skills
Fine Art Photography, Analog Photography, Customer Service, Multi Tasking, Highly personable, Intelligence, Adobe Creative Suite, Final Cut Pro, Studio Photography, Cooperative, Collaboration, Highly Creative, Superior Work Ethic, Always Willing to Learn, research skills, studio lighting, Profoto, Canon DSLR, Wedding Photography
Education
Pratt Institute 2011 — 2015
Bachelor of Fine Arts (BFA), Photography
Pratt Institute 2011 — 2015
Bachelor's degree, Photography
Verizon Wireless 2010 - 2015
Verizon Wireless 2006 - 2010
Verizon Wireless 2000 - 2006
GTE Mobilnet (predecessor company to Verizon Wireless) 1999 - 2000
GTE Mobilnet (predecessor to Verizon Wireless) 1987 - 1999
Skills
Management, Budgets, Financial Analysis, Wireless, Telecommunications, Cross-functional Team..., Vendor Management, Access, Product Management, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Call Center, Contract Negotiation, Outlook, Analysis, Call Centers, Strategic Planning
Education
Purdue University - Krannert School of Management 1985 — 1987
MBA, Finance
The University of Connecticut 1980 — 1983
Bachelor of Arts, Economics
Providence College 1979 — 1980
Biology
The Skyline Group, Inc. July 2013 - Present
Verizon Wireless November 2006 - May 2010
Skills
PDM, CAD, Telecommunications, Product Lifecycle..., System Administration, Management, Troubleshooting, Fiber Optics, MS Project, Integration, Network Design, Data Center, Wireless, Systems Engineering, Site Inspections, Analysis, Telephony, Project Coordination, Site Investigation, Customer Service, AutoCAD, Creative Solutions, Project Planning, VoIP, Microsoft Office, Microsoft Project, Field Operations, Team Leadership, Sales
Education
Providence College 2000 — 2014
Bachelor's Degree, General Studies
Verizon Wireless May 2015 - Present
General Electric Capital September 2011 - May 2015
Time Warner Cable October 2009 - October 2011
Morgan Stanley Investment Management July 2008 - March 2009
Time Warner Cable December 2007 - January 2008
Toys R Us 2008 - 2008
Sonnenberg Haviland and partners July 2002 - December 2007
S3 March 2002 - July 2002
Ritta and Associates September 1995 - March 2002
Skills
User Experience, Art Direction, Dreamweaver, Photoshop, InDesign, Web Design, User Interface Design, Illustrator, Brochures, E-commerce, Corporate Branding, CMS, Branding & Identity, Marketing Communications, Newsletters, Direct Mail, Adobe Creative Suite, QuarkXPress, UI design, Mobile Design, HTML, Interactive Marketing, Digital Photography, Catalog Design, Web Content, Banners, Photography, Flightcheck, HTML + CSS, Photo Art Direction, Photo Shoot Production, Email Design, Banner Design, UIT
Education
Pratt Institute 1989 — 1992
Bachelor of Fine Arts, Photography
Lycee Rochambeau 1986 — 1989
High School Diploma
Verizon Wireless December 2010 - Present
Verizon Wireless August 2009 - November 2010
AT&T Mobility July 2008 - August 2009
Verizon Wireless November 2004 - June 2008
Skills
Unix, SQL, Solaris, Disaster Recovery, Oracle, Data Warehousing, Performance Tuning, ITIL, High Availability, Weblogic, Databases, Integration, Architecture, Oracle RAC, Business Intelligence, PL/SQL, Telecommunications, MySQL, Cloud Computing, Shell Scripting, SOA, JDBC, Web Services, Tomcat, Java Enterprise Edition, SDLC, JSP, Solution Architecture, Unix Shell Scripting, Agile Methodologies, Enterprise Architecture, DB2, Database Design, ETL, Microsoft SQL Server, Data Modeling, Perl, Requirements Analysis, Software Project..., Software Development, Enterprise Software, Linux, XML, Spring, Websphere, SSIS, Scrum, System Architecture, Web Applications, Big Data
Education
Wayne State University 2003 — 2004
MS, Computer Engineering
Punjab Technical University 1999 — 2003
Btech, Electronics & Communication
Dav College (Chandigarh) 1997 — 1999
St Stephens school (Chandigarh)
High School
ABM Janitorial Services April 2015 - Present
Lane Bryant October 2014 - March 2015
Self Employed December 2009 - March 2013
Best Buy October 2011 - December 2011
Verizon Wireless March 2010 - June 2010
RYLA Inc. June 2009 - December 2009
Blue Cross Blue Shield of Michigan October 2007 - June 2009
Barnes & Noble College September 2002 - October 2007
Boys & Girls Republic September 2006 - April 2007
Brightmoor Community Center September 2004 - January 2005
Skills
Customer Service, Microsoft Office, Process Improvement, Cpr Certified, First Aid, Leadership, Microsoft Excel, Program Management, Sales, Administration, CPR Certified, PowerPoint, Social Media, Public Speaking, Strategic Planning
Education
University of Michigan-Dearborn 2002 — 2003
Bachelors of Arts, Sociology
Prairie View A&M University 1999 — 2002
Chemical Engineering
Spelman College 1998 — 1999
General Engineering
Beebe High School March 2012 - Present
Diamonds Baseball Club 2009 - Present
Verizon Wireless April 2009 - March 2012
Skills
Training, Coaching, Team Leadership, Leadership, Public Speaking, Leadership Development, Management, Employee Training, Team Building, Baseball
Education
University of Central Arkansas 2010 — 2012
Master of Arts (M.A.), Teaching
Southeast Missouri State University 2005 — 2008
Bachelor of Science (B.S.), Human Resource Management/Organizational Leadership Management
Pratt Community College 2002 — 2004
Business Administration, Management and Operations
Verizon Wireless June 2013 - Present
Friendship Community Care September 2010 - Present
Friendship Community Care March 2010 - Present
Affirmative Risk Management August 2011 - December 2012
Exit Realty Deaton Group July 2010 - March 2011
Costar Group Inc September 2006 - December 2009
ABF Freight System, Inc October 2004 - May 2008
CCTV Technologies March 2006 - November 2006
Best Buy October 2003 - November 2004
Skills
Property & Casualty..., Real Estate, First Time Home Buyers, Selling, Insurance, Residential Homes, Negotiation, Foreclosures, Relocation, Commercial Real Estate, Investors, Referrals, Customer Service, REO, Leases, Casualty, Property Management, Claims Management, Property, Buyer Representation, Claim, Real Estate Transactions, Brokers, New Hire Training, Commercial Insurance, Short Sales, New Home Sales, Liability, Investment Properties, Sales, Sellers, Marketing, Contract Negotiation
Education
Pulaski Technical College 2004 — 2005
Information Technology
University of Arkansas Little RockPulaski Technical SchoolNational School of Real Estate 2003 — 2004
Computer and Information Sciences, General
JA Fair Systems Magnet 1999 — 2003
Environmental and Spatial Technology
University of Arkansas at Little Rock
General Studies
Ascendo Resources September 2014 - Present
Robert Half International April 2012 - September 2014
Office Team November 2010 - January 2012
Zimmerman & Associates August 2009 - August 2010
University of Phoenix July 2007 - August 2009
Verizon Wireless March 2005 - July 2007
Doubletree Hotel Washington DC January 2004 - March 2005
Skills
Training, Management, Budgets, Project Management, Marketing, Event Management, Customer Service, Sales, Customer Satisfaction, Strategic Planning, Access, Market Research, Sales Operations, Microsoft Excel, Public Speaking, Invoicing, Contract Management, Telecommunications, Government, SDLC, Social Networking
Education
University of Phoenix 2008 — 2012
BA/Global BUsiness Management
Prince George's Community College 2001 — 2003
Pepperl+Fuchs September 2014 - Present
Verizon Wireless September 2013 - September 2014
City of Houston - Library Department October 2012 - September 2013
Snelling Staffing Services of Houston, TX March 2012 - October 2012
Central Security Group April 2009 - March 2011
Skills
Temporary Staffing, Sales, Salesforce.com, Staffing Services, Access, Marketing, Sales Operations, Applicant Tracking..., Microsoft Word, Microsoft Excel, Business Development, Strategic Planning, Account Management, Customer Service, Leadership, Team Building, Management, Training, Microsoft Office, New Business Development, Public Speaking, Team Leadership, Project Management, Sales Management, Cold Calling, Sales Presentations, Time Management, Analysis, Customer Retention, Customer Satisfaction, Recruiting, Solution Selling
Education
Prairie View A&M University 2004 — 2010
Bachelors of Business Administration, Marketing
Verizon Wireless May 2014 - August 2014
Verizon Wireless May 2013 - August 2013
Skills
C++, Robocell, Matlab, Microsoft Word, Microsoft Excel, Autodesk Inventor, Microsoft Publisher, Windows, Android, iOS, AutoCAD, Autodesk Revit, Access, Windows 7, Visio
Education
Purdue University 2012 — 2016
Faithlife June 2015 - September 2015
Princeton University September 2013 - June 2015
Princeton University September 2012 - October 2014
Verizon Wireless June 2014 - August 2014
Princeton University June 2013 - July 2013
Skills
PHP, Programming, Web Development, C, Java, Python, Matlab, R, HTML, Linux, LaTeX, Audio Engineering
Education
Princeton University 2013 — 2016
Bachelor of Science and Engineering (B.S.E), Computer Science
Verizon Wireless December 2014 - Present
Verizon Wireless October 2012 - Present
Self-employed September 2011 - Present
Inspirational Hoopz LLC September 2011 - Present
Skills
Coaching, Leadership Development, Public Speaking, Team Building, Training, Change Management, Personal Development, Executive Coaching, Strategic Planning, Organizational..., Customer Service, Teaching, Leadership, Management, Microsoft Office, Project Management, Management Consulting, Business Strategy, Social Media, Team Leadership, Entrepreneurship, Sales
Education
State University of New York College at Purchase 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Sullivan County Community College 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, Freshmen- Sophomore
Nyack High 2002 — 2006
High School Degree, 9th-12th
Time Warner Cable August 2013 - May 2014
TIAA-CREF July 2012 - July 2013
Wells Fargo Bank September 2011 - December 2011
AT&T Mobility August 2009 - September 2011
R&R Solutions September 2008 - June 2009
Wachovia August 2007 - August 2008
Clearwire Wireless June 2005 - September 2006
Sprint PCS August 2003 - January 2005
Honeywell Information Systems June 2002 - June 2003
Verizon Wireless March 2001 - April 2002
Skills
Project Management, VoIP, MS Project, WiMAX, Wireless, Disaster Recovery, Wireless Networking, Testing, Requirements Analysis, SDLC, Management, Microsoft Project, Process Improvement, Security, Cisco Technologies, Vendor Management, Integration
Education
Prairie View A&M University 1985 — 1990
Prairie View A&M University
BS, Electrical Engineering Technology
GUHRING LTD July 2012 - Present
Verizon Wireless December 2006 - July 2012
Automated Precision Inc. 2006 - 2007
Wabash National 2004 - 2005
Skills
Sales Management, Product Marketing, Product Development, Cold Calling, Customer Retention, Competitive Analysis, M2M, New Business Development, Cross-functional Team..., Team Building, Project Management, Direct Sales, Strategic Planning, Negotiation, Team Leadership, Sales, Business Strategy, Marketing, Marketing Strategy, Telecommunications, Solution Selling
Education
Purdue University 2000 — 2004
Bachelor, Mechanical Engineering Technology
Air Liquide May 2014 - Present
Weatherford February 2014 - May 2014
Service Corporation International September 2011 - January 2014
Sandstone Marketing, LLC. May 2008 - September 2011
Avis Budget Group April 2002 - May 2008
Verizon Wireless 1999 - 2002
Skills
Full-cycle Recruiting, Onboarding, Talent Acquisition, Applicant Tracking..., College Recruiting, Employee Relations, Labor Relations, Salary Negotiation, Benefits Negotiation
Education
Prairie View A&M University 1994 — 1998
B.A., Communications
Harris County Public Infrastructure Department - A&E August 2012 - Present
Verizon Wireless August 2010 - August 2012
Reytec Construction Resources May 2008 - January 2009
Skills
AutoCAD, Revit, Architecture, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Photoshop, Outlook, Customer Service, Event Planning, Windows, MS Project, BIM, Construction
Education
University of Houston 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management
Prairie View A&M University 2013 — 2015
Master of Architecture (M.Arch.), Construction Management
Prairie View A&M University 2005 — 2010
Bachelor of Architecture (B.Arch.), Architecture, Construction Science
Verizon Wireless March 2010 - Present
Verizon Business December 2006 - December 2009
Verizon Business December 2004 - December 2006
IDT Solutions/Winstar Communications April 2002 - November 2003
Philip Morris U.S.A. June 2000 - June 2001
Philip Morris U.S.A. June 1999 - August 1999
Skills
RFP, Consultative Selling, Contract Negotiations, B2B, Promotions, Solution Selling, Telecommunications, New Business Development, Contract Negotiation, Customer Relations, Sales Support, Cold Calling, Managed Services, Account Management, Proposal Writing, Wireless, Professional Services, Sales Operations, Data Center, Cloud Computing, Sales Process, Pricing, Competitive Analysis, Negotiation, Team Leadership
Education
Purdue University 1996 — 2000
BS, Management Major, Marketing Minor
White Rhino Financial September 2015 - Present
Liberty Mutual Insurance 2012 - Present
Houston Hispanic Chamber of Commerce 2012 - 2014
Verizon Wireless July 2010 - March 2012
Verizon Wireless July 2009 - July 2010
Verizon Wireless August 2008 - July 2009
Skills
Cross-functional Team..., Sales Management, Direct Sales, Marketing Communications, Strategic Communications, Bilingual-Spanish, Goal Oriented, Team Leadership, Team Oriented, Organizational..., Asset Protection, Inventory Management, Property & Casualty..., Life Insurance, Team-oriented, Sales Operations, Customer Satisfaction, Customer Retention, Sales, Leadership, Time Management, Training, Selling, Customer Service, Management, Customer Experience, Cold Calling, Retail, Sales Process, Sales Presentations, Account Management, Insurance, Networking, B2B, Salesforce.com, Building Relationships, Call Centers, Solution Selling, Marketing, CRM, Lead Generation, Coaching, Small Business, Team Building
Education
Prairie View A&M University 2015 — 2016
Executive Master of Business Administration (M.B.A.), Organizational Leadership
Texas State University-San Marcos 2004 — 2009
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Brookshire Royal High School 2000 — 2004
Verizon Wireless June 2011 - Present
Verizon Wireless January 2007 - May 2011
Verizon Wireless October 2004 - December 2006
Verizon Wireless 2001 - October 2004
GTE Wireless June 1995 - 2000
Ericsson Raynet August 1994 - June 1995
Skills
Storage Area Networks, Virtualization, Laptops, Servers, Integration, Telecommunications, Wireless, Exchange 2010/2007/2003, LTE, Unified Communications, Fax over IP
Education
Stevens Institute of Technology 2007 — 2010
Masters, Information Science
Santa Clara University 1990 — 1994
BSC, Finance
Punahou School 1983 — 1990
Verizon Wireless October 2008 - Present
Avaya 2006 - 2008
The Princeton Review 2004 - 2006
SCORE! Educational Centers 2001 - 2003
Skills
Management, Project Management, Strategic Planning, Cross-functional Team..., Leadership, Strategy
Education
Princeton University 1997 — 2001
BA, Economics
South Brunswick High School 1993 — 1997
Indianapolis Marion County Public Library April 2006 - Present
National FFA June 2006 - April 2012
National FFA Organization June 2006 - April 2012
Verizon Wireless May 1996 - February 2004
One Call Communications 1986 - 1995
Skills
Employee Relations, Leadership Development, Succession Planning, Performance Management, Recruiting, Organizational..., Talent Management, Coaching, Staff Development, Benefits Administration, Onboarding, Instructional Design, Applicant Tracking..., Training, HRIS, Talent Acquisition, Public Speaking, FMLA, Employee Engagement, College Recruiting, Employee Benefits, Human Resources, Personnel Management
Education
Purdue University 1969 — 1973
BA, Scoiology, Anthropology, Human Resources
Verizon Wireless November 2007 - Present
Telcordia Technologies March 2005 - January 2007
Telcordia Technologies January 2005 - January 2007
SAIC (was a parent company of Telcordia) February 2002 - February 2005
SAIC (parent company of Telcordia) January 2001 - January 2005
Telcordia Technologies October 1994 - January 2001
TELCORDIA TECHNOLOGIES (formerly Bellcore) January 1994 - January 2001
Bellcore (Became Telcordia Technologies October 1990 - September 1994
BELL COMMUNICATION RESEARCH January 1990 - January 1994
Education
Pratt Institute 1969 — 1972
Pratt Institute
B.S, Computer Science
Verizon Wireless March 2015 - Present
Verizon Wireless March 2015 - Present
Sprint Corporation January 2005 - November 2014
Sprint Nextel Communication November 2003 - December 2004
Nextel Communications April 2002 - October 2003
CBeyond Communications December 2001 - March 2002
Nortel Networks June 1998 - November 2001
Skills
Networking, Wireless, Network Design, VoIP, CDMA, Telecommunications, Computer Network..., Cellular Communications, 4G, EVDO, Network Engineering, Switches, Wireless Networking
Education
Purdue University 1993 — 1998
Bachelor's Degree, Electrical Engineering
Circuit Board Medics July 2015 - Present
Union County Schools August 2012 - May 2015
Verizon Wireless November 2010 - July 2012
South Carolina Camps & Retreat Ministries January 2010 - November 2010
Milliken & Company June 2008 - June 2009
Skills
Teaching, Science, Public Speaking, Research, Customer Service, PowerPoint, Team Building, Time Management, Laboratory Skills, Curriculum Development, Curriculum Design, Educational Technology, Lesson Planning
Education
Presbyterian College 2004 — 2008
Bachelor of Science (B.S.), Biology
Verizon Wireless January 2009 - Present
Alltel Wireless September 1996 - December 2008
Capricorn Systems 1994 - 2001
Consulting Center for Finance & Investment 1991 - 1994
Wipro Infotech Ltd 1987 - 1991
Skills
Performance Tuning, Shell Scripting, Databases, SDLC, Unix, PL/SQL, Solaris, Data Modeling, SQL Tuning, Sybase, Telecommunications..., CA Clarity
Education
PSG College of Technology 1984 — 1987
Master of Computer Applications (MCA)
Verizon Product and New Business Innovation - IoT April 2014 - Present
Verizon Wireless December 2009 - March 2014
Verizon 1998 - 2014
Skills
Wireless, Telecommunications, M2M, Solution Selling, Mobile Devices, Customer Retention, Operations Management, Strategic Partnerships, Managed Services, Cellular Communications, Cross-functional Team..., 4G, Sales Management, Mobile Technology, CDMA, Direct Sales, Business Development, Management
Education
Providence College
Bachelor of Business Administration (B.B.A.)
Bank of America Merrill Lynch November 2013 - Present
Pratt Institute January 2007 - Present
Vist January 2000 - Present
Bandujo Digital (formerly Verkuhl) November 2010 - November 2013
Verizon Wireless August 2010 - November 2010
Blue Diesel November 2008 - August 2010
Merrill Lynch July 2007 - November 2008
Bandujo Advertising + Design June 2000 - July 2007
The HUB NYC January 1999 - January 2000
Tri-Plex January 1996 - January 1999
Skills
User Experience, Interaction Design, User Interface Design, Information Architecture, Creative Direction, Web Design, Mobile Applications, Art Direction, Content Strategy, Branding & Identity, User Experience Design, Mobile Design, Creative Strategy, Project Management, Visual Design, Digital Marketing, User Interface, Digital Strategy, Usability, Web Development, Mobile, Creative Development, Experience Design, Prototyping, Graphic Design, Front-end Development, User-centered Design, Product Development, Accessibility, User Interface..., Visual Communication, Creative Technology, CSS, HTML, Client Presentation, Human Factors, Data Visualization, Digital Media, Information Design, Wireframes, Usability Testing, Business Analysis, Business Strategy, Service Design, Product Design, Data Analytics, Financial Services, Artificial Intelligence
Education
Pratt Institute
Seton Hall University
St. Joeseph's High School
Verizon Wireless March 2012 - Present
Verizon September 2009 - March 2012
Kirkland & Ellis LLP October 2005 - August 2009
Skills
Litigation, Civil Litigation, Corporate Law, Intellectual Property, Legal Writing, Legal Research, Commercial Litigation, Mediation, Corporate Governance, Licensing
Education
Harvard Law School 2002 — 2005
JD
Princeton University 1998 — 2000
MPA, International Relations
Yale University 1994 — 1998
Verizon Wireless January 2009 - Present
Alltel May 2005 - January 2009
G4 Technologies 2003 - 2005
Modi Technology Limited 1997 - 2003
Skills
IBM Certified, System Administration, Java Enterprise Edition, Core Java, Integration, Enterprise Software, Portals, Sun Certified Java..., Unix, SOA, SDLC, Requirements Analysis, WebSphere, Oracle, SQL, Java, Agile Methodologies, Software Project..., Web Services, WebLogic, Cloud Computing, Enterprise Architecture, Software Architectural..., Software Development
Education
IMIS
MBA, Finance and Information Technology
Punjabi University
MTech (Master In Technology), Information Technology
Utkal University
Master In Physics, Electronics
BIOLASE August 2014 - Present
Dentsply September 2009 - August 2014
Verizon Wireless May 1999 - September 2009
Automatic Data Processing July 2006 - May 2008
Skills
Cold Calling, Selling, Salesforce.com, Direct Sales, B2B, Sales Operations, Sales Process, New Business Development, Account Management, Solution Selling, Sales Management, Contract Negotiation, Sales, Team Building, Sales Presentations, Marketing Strategy, Territory Management, Telecommunications, Selling Skills, Qualifying Prospects
Education
Providence College 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, General
Smithfield High School 1991 — 1995
Diploma, College Prep
The Carlyle Group 2013 - Present
Goldman Sachs 2011 - 2013
Morgan Stanley 2009 - 2011
Verizon Wireless May 2008 - August 2008
Education
Princeton University 2006 — 2010
Operations Research and Financial Engineering
Verizon Wireless November 2010 - Present
Supermedia May 2009 - August 2010
Idearc Media May 2007 - August 2008
verizon superpages.com September 2003 - May 2007
Service Electronics November 1999 - August 2003
Skills
E-commerce, SEO, Microsoft Word, Team Leadership, Customer Service, Customer Support, Microsoft Excel, Analytical Skills, Account Management, Advertising, Call Centers, Customer Retention, Customer Satisfaction, Management, Marketing, Networking, Quality Assurance, Sales Operations, Teamwork, Time Management, Training, Troubleshooting
Education
Prairie View A&M University 1989 — 1990
Verizon Wireless June 2012 - December 2014
Alltel May 1989 - December 2011
Skills
Learning Management..., Cross-functional Team..., Business Analysis, Telecommunications, Training, Microsoft Office, Project Management, Call Centers, Visio, Software Documentation, Performance Management, Instructor-led Training, Troubleshooting, Vendor Management, Process Improvement, E-Learning
Education
Pulaski Technical College
3.65
University of Arkansas at Little Rock
UnitedHealth Group February 2014 - Present
Verizon Wireless July 2013 - February 2014
1011 Web Solutions October 2007 - June 2013
Acxiom Corporation January 2005 - October 2007
Alltel April 2000 - January 2005
United States Air Force March 1996 - March 2000
Skills
SEO, Web Analytics, PPC, Technical Writing, Project Management, Email Marketing, Social Media Marketing, Social Media, Online Advertising, Social Networking, Google Analytics, Direct Marketing, Marketing, Facebook, Marketing Communications, E-commerce, Online Marketing, Team Leadership, Leadership, Lead Generation
Education
University of Arkansas at Little Rock 2003 — 2010
M.A., Rhetoric and Professional and Technical Writing
University of Arkansas at Little Rock 2000 — 2003
B.A., Political Science
Pulaski Technical College
Associate of Science (A.S.), Applied Programming
Quintiles June 2014 - Present
Warner Chilcott April 2005 - January 2014
Warner Chilcott December 2002 - April 2005
Verizon Wireless July 1998 - December 2002
Skills
Pharmaceutical Sales, Urology, Buy & Bill, Cold Calling, Dermatology, Managed Care, Management, OB/GYN, Sales Effectiveness, Sales Force Development, Sales Management, Strategy, Women's Health, Pharmaceutical Industry, Sales Operations, Gastroenterology, Product Launch
Education
Providence College 1990 — 1994
Bachelor's Degree, Business Administration and Management, General
Verizon Wireless Technical ConsultantWorldCom2000 - 2003
AT&T 1992 - 1996
Skills
LTE, CDMA, Wireless, Open Source Software, Network Design, Cisco IOS, Telecommunications, VoIP, MPLS, Network Architecture, Network Engineering, Architecture, IT Strategy, Cellular Communications, TCP/IP, IP, Ethernet, 4G, Architectures, Switches, Mobile Devices, Wireless Networking, Cisco Technologies, Integration, WAN, Computer Network..., 3G, UMTS, SIP
Education
Pratt Institute 1978 — 1982
BSEE, Electrical Engineering
Verizon Wireless Technical Operations Support EngineerGTE WirelessFebruary 1994 - May 1995
Skills
Telecommunications, 4G, CDMA, Project Management, Wireless, LTE, M2M, Cellular Communications, Mobile Devices
Education
University of Illinois at Urbana-Champaign 1984 — 1988
BS ECE, Electrical Engineering
Punahou School
Verizon Wireless August 2006 - Present
American Skandia June 2000 - June 2003
UnitedHealth Group August 1999 - June 2000
Manpower, Inc January 1995 - August 1999
Skills
Talent Acquisition, Recruiting, College Recruiting, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, New Hire Orientations, Onboarding, sourcing, Full-life Cycle..., sales recruitment, Interviews, Applicant Tracking..., Social Networking, Talent Management, Employer Branding, Internet Recruiting, PeopleSoft, Human Resources, Career Development
Education
Providence College
B.S., Business Administration
Windstream Communications October 2014 - Present
AT&T September 2013 - October 2014
Allied Wireless Communications Corporation April 2012 - September 2013
Verizon Wireless January 2009 - December 2011
Alltel June 2005 - January 2011
Alltel June 2000 - January 2005
Skills
HTML, Telecommunications, Networking, Software, Call Center, Troubleshooting, Financial Services, Customer Retention, Sales, Analysis, Call Centers, Program Management, Training, Team Leadership, Vendor Management, Business Analysis, Change Management, Software Documentation, Team Building, Management, Project Management, Wireless, Customer Experience, Technical Support, CRM
Education
Pulaski Technical College 2014 — 2016
Associate's Degree, Computer Information Science - Web Option
Arkansas Tech University 2012 — 2013
Bachelor of Science (BS), Professional Studies - Information Technology
Riverside Toastmasters 2002 — 2005
Staffmark Training Center 1999 — 2000
A+ Certification, Information Technology
University of Arkansas at Little Rock
Bachelor of Science Degree, Information Science, Undergraduate
Verizon Wireless July 1997 - Present
Prairie View A&M University August 1995 - March 1997
Skills
Customer Service, Team Leadership, Operations Management, Microsoft Office, Strategic Planning, Customer Satisfaction, Customer Retention, Customer Experience, Microsoft Excel, Outlook, Project Management
Education
Prairie View A&M University 1995 — 1997
Master of Arts (MA), Counseling Psychology
Prairie View A&M University
Bachelor of Science (B.S.), Education
Verizon Wireless 2002 - May 2014
Verizon Wireless August 2002 - December 2003
Rexel Holdings USA, Corp. 2000 - 2002
Skills
Excellent leader, Team Building, Effective delegator, Multi Tasking, Oral & Written..., Motivated self-starter, Written & Oral..., Building Relationships, Ability to drive..., facilitation and..., Highly effective at..., Highly accountable, Executive Coaching, Presentations, Team Leadership, Teamwork, Team Management, Team-oriented, Dependable Team Player, Leadership Development, Performance Management, Performance Improvement, Performance Appraisal, Interviewing Skills, Conducting Interviews, Professional Conduct, Outstanding time..., Microsoft Office, Creative Problem Solving, Highly motivated..., Great communications..., Leading Meetings, Exceeding Customer..., Exceeding Targets, Hiring Employees, Professional Mentoring, Peer Leadership, Customer Satisfaction, Training, Leadership, Employee Training, Customer Experience
Education
Prince George's Community College
General Studies
Wood Group Mustang April 2013 - October 2014
United Space Alliance May 2004 - August 2011
Texas Southern University July 2003 - May 2004
The GAP, Inc. December 2002 - August 2003
Marathon Oil Corporation May 2001 - August 2001
Verizon Wireless June 2000 - December 2000
Skills
Audit Management &..., Quality Assurance (QA), Quality Control, Root Cause Analysis, User Acceptance Testing, Regression Testing, Performance Planning &..., Requirement Testing, Metrics Designing, Test Case Design, Software Development..., Agile Development, Life Cycle Reduction, Documentation Management, Configuration..., Procurement Integrity, Project Management, Feasibility Assessment..., Systems Analysis &..., Safety & Risk Management, Microsoft Office..., IBM Rational DOORS, IBM Rational Rhapsody, Code Collaborator, Cascading Style Sheets..., HyperText Markup..., Software Production..., Information Management..., IBM 3270 Terminal
Education
Texas Southern University
Master's Degree, Management Information Systems
Prairie View A&M University
Bachelor's Degree, Computer Engineering Technology
Verizon Wireless August 1999 - February 2015
Verizon Wireless January 2009 - July 2011
Alltel April 2006 - January 2009
Alltel February 2005 - April 2006
Alltel February 2003 - February 2005
Alltel August 1999 - February 2003
Snap-On Inc February 1998 - August 1999
Top Shoes February 1997 - February 1998
Skills
Telecommunications, Call Center, Wireless, Vendor Management, Customer Experience, Troubleshooting, Process Improvement, Customer Satisfaction, Project Management, Business Analysis, CDMA, Customer Service, Cross-functional Team..., Visio, Software Documentation, Training, Technical Support, Quality Assurance, Team Building, Analysis, Call Centers, Leadership, Business Process..., Data Analysis, Analytics, Integration, Management, Mobile Devices, Coaching, Employee Training, Cellular Communications
Education
University of Arkansas at Little Rock 2011 — 2016
Business Administration and Management, General
Pulaski Technical College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Business, 3.5
Verizon Wireless September 2003 - June 2013
Bristol-Myers Squibb September 1987 - March 2002
Skills
Talent Acquisition, Recruiting, Onboarding, Human Resources, HRIS, College Recruiting, Deferred Compensation, Employee Relations, Workforce Planning, Management, Performance Management
Education
Prince George's Community College
Verizon Wireless October 2011 - Present
Northrop Grumman Information Systems 2009 - 2010
State Road & Tollway Authority September 2009 - September 2009
Morehouse College December 2008 - February 2009
NBA.com for Turner Broadcasting Systems August 2008 - December 2008
Cowboy Advertising 2007 - 2008
Education
Pratt Institute 2001 — 2005
AOS, Graphic Design
Verizon Wireless January 2014 - Present
Verizon Wireless September 2013 - January 2014
Verizon Wireless July 2012 - September 2013
Verizon Wireless April 2012 - July 2012
Verizon Wireless July 2010 - April 2012
Verizon Wireless November 2007 - July 2010
Verizon Wireless November 2006 - November 2007
Polk Performance September 2002 - September 2003
Skills
Business Analysis, Teradata Data Warehouse, SQL, Sales Operations, Retail, Sales, Leadership, Telecommunications, Inventory Management, Data Visualization, Wireless, Project Management, Strategic Planning, Executive Reporting, Microsoft SQL Server, Microsoft Excel, Data Analysis, VBScript, MS Excel Pivot Tables
Education
University of Arkansas at Little Rock 2015 — 2016
Master of Science (MS), Business Information Systems, 4.0
University of Arkansas at Little Rock 2013 — 2015
Bachelor of Business Administration (B.B.A.), Management Information Systems, 3.75
Pulaski Technical College 2011 — 2013
Associate of Science (A.S.), Business Administration, 4.0
Backstage AV July 2015 - Present
Yorktel November 2014 - June 2015
Technical Operations, Inc. July 2010 - October 2014
AVI-SPL May 2006 - July 2010
Verizon Wireless November 2003 - July 2006
Skills
Video Conferencing, AV, Audio Conferencing, Telepresence, Crestron, Customer Service, Video Editing, Videography, Android, Java, Video, Live Sound, Management, Troubleshooting, Cisco Technologies, Professional Audio, Software Installation, Audio Editing, Live Events, Recording, Tandberg, Sound
Education
Pulaski Technical College 1999 — 2001
Associate of Arts and Sciences (A.A.S.), Computer Science
Morrilton HS 1996 — 1999
Gulf Winds International November 2010 - Present
Lockheed Martin Information Technology May 2008 - February 2011
Verizon Wireless June 2005 - May 2008
Education
Prairie View A&M University 2005 — 2008
Masters, Computer Information Systems
Prairie View A&M University 2001 — 2005
Bachelors, Management Information Systems
Airtel Niger February 2015 - Present
Save the Children International March 2014 - September 2014
Verizon Wireless January 2010 - December 2013
Verizon Wireless August 2007 - December 2009
Solectron Global Services 2004 - 2007
Vehicle Emissions Inspection Program October 2002 - February 2004
Skills
Microsoft Office, Finance, Account Management, Accounts Receivable, Accounts Payable, Accountancy, Quickbooks,, PeopleSoft, Management, Auditing, Inventory Management, Financial Management, Asset Managment, Government Contracting, Operational Risk..., Managerial Finance, Leadership, Accounting, Strategic Planning, Financial Analysis, Sales, Analysis, Computers, Telecommunications, Asset Management, Budgets, Team Building, Project Management, Customer Service, Microsoft Excel, Financial Accounting, Team Leadership, Business Strategy, Training, Financial Reporting, Project Planning
Education
University of Maryland University College 2012 — 2013
Certificate, International Trade
Prince George's Community College
A.S, Business Administration
University of Maryland University College
BA, Accounting
University of Maryland University College
MIM, International Financial Management
Verizon Wireless May 2010 - Present
Merrill Lynch February 2008 - February 2010
Education
Rensselaer Polytechnic Institute 1983 — 1984
Master of Science (M.S.), Management Information Systems/Operations Research
Princeton University 1978 — 1982
Bachelor of Science in Engineering, Civil Engineering/Operations Research
ADP August 2014 - Present
Verizon Wireless March 2012 - August 2014
Ernst & Young July 2011 - March 2012
Infogroup July 2009 - July 2011
InfoUSA March 2007 - July 2009
Polaris Software Lab July 2006 - January 2007
HCL Technologies December 2004 - June 2006
Netlink Digital Energy PVt. Ltd. January 2003 - December 2004
Skills
Web Services, Spring, J2EE, Hibernate, Weblogic, AJAX, OOP, JSP, Design Patterns, JavaScript, Core Java, Agile, SOAP, Java, JMS, REST, SQL Server, Tomcat, Application Development, Scrum, Servlets, C++, PL/SQL, Unix, EJB, Eclipse, Shell Scripting, Linux, Subversion, SQL, iBatis, RAD, WebSphere Application..., Sybase SQL Anywhere, Oracle, SQL Loader, Perl Script, JDBC, Quartz, SOA, Unix Shell Scripting, XSL, XSLT, XML, Agile Methodologies, Struts, JSON, CVS, MVC, Software Development
Education
Punjabi University 2000 — 2003
MCA, Computer Science
D.A.V. School, Sri Ganga Nagar - Rajasthan
10+2, Physics, Mathematics and Chemistry
Verizon Wireless November 2013 - Present
Verizon Wireless June 2010 - Present
Bank of America November 2011 - May 2012
Good Earth Tours May 2008 - May 2010
Education
Prairie View A&M University 2014 — 2016
Master of Business Administration (MBA), Finance, General
University of South Florida 2007 — 2009
Bachelor of Arts (B.A.), Finance, General
Tallahassee Community College 2004 — 2006
Associate of Arts (A.A.), Business Administration and Management, General
Verizon Wireless July 2013 - Present
Verizon Wireless January 2012 - June 2013
Micron Technology November 2010 - December 2011
Purdue University January 2010 - May 2010
Purdue University May 2009 - August 2009
Skills
Matlab, Wireless, Signal Processing, Optimization, Simulation, RF design, Geoplan, Simulations, EVDO, Telecommunications, LTE, CDMA2000, Wireless Networking, Testing
Education
Purdue University 2006 — 2010
BSEE, Electrical Engineering - Communications
MOBI Wireless Management September 2015 - Present
Verizon Wireless December 2007 - August 2015
Best Buy August 2007 - December 2007
S&K Menswear August 2006 - August 2007
Skills
Sales, New Business Development, Leadership, Cold Calling, Sales Management, Sales Operations, Customer Satisfaction, Account Management, Selling, Team Building, Customer Service, Retail, Marketing, Team Leadership, Inventory Management, Strategic Planning, Marketing Strategy, Microsoft Office, Coaching, CRM, Management, Negotiation, Time Management, Business Development, Operations Management, Social Networking, Merchandising, Contract Negotiation, Advertising, Social Media Marketing, Product Development, Product Management, Budgets, Employee Training, Social Media, Leadership Development, Employee Relations, Profit, Teamwork, PowerPoint, Store Management, Sales Presentations
Education
Purdue University 2001 — 2006
Bachelor of Science (B.S.), Organizational Leadership
Verizon Wireless June 2014 - Present
Verizon June 2014 - Present
Alorica March 2014 - June 2014
Infor October 2008 - March 2014
Skills
Enterprise Software, Software Implementation, SaaS, Professional Services, Pre-sales, ERP, Cloud Computing, Business Intelligence, Microsoft SQL Server, Solution Selling, Requirements Analysis, Software Project..., SQL, Customer Service, Customer Satisfaction, Customer Retention, Customer Service..., Customer-focused Service, Customer Engagement, Troubleshooting, Internet Troubleshooting, Software Industry
Education
Presbyterian College 2004 — 2008
Bachelor's degree, History
Wells Fargo Bank July 2010 - Present
Wachovia, A Wells Fargo Company July 2006 - August 2010
First Data Merchant Services 2004 - 2006
Nextel August 2001 - January 2005
Verizon Wireless February 1998 - June 2001
Skills
Customer Service, Management, Leadership, Team Building
Education
Prairie View A&M University 1983 — 1987
BA, Management/Marketing
Verizon Wireless September 2004 - September 2010
US Airways October 1988 - September 2004
Education
University of Maryland University College 2004 — 2010
B.A.S., Information Systems Management
Prince George's Community College 1997 — 1999
A.A.S., Liberal Arts
Caretaker March 2013 - Present
Verizon Wireless October 2008 - August 2011
Verizon Wireless (Formerly Alltel Wireless) October 2008 - August 2011
Skills
Quality Assurance, Call Centers, Telecommunications, Quality Management, Quality Center, Process Improvement, Troubleshooting, System Testing, Test Cases
Education
Pulaski Technical College 2013 — 2014
Associate of Science (AS), Social Sciences
University of Arkansas at Fayetteville 1994 — 1996
No Degree, Biochemistry and Molecular Biology
R3K Management LLC July 2010 - Present
Verizon Wireless February 2006 - June 2010
Admiral Security July 2005 - December 2006
Skills
Spa, Waxing, Event Planning, Data Entry, Parties, Outlook, Styling, Social Media, Teamwork, Ability to multi-task..., Demonstrated ability to..., Strong customer focus, Demonstrated ability to..., Exhibit attention to..., Skilled in accounting..., Computer knowledge and..., Microsoft Word; Internet, Powerpoint, word processor, Mac OS, Cosmetology, Medical Billing, Medical Coding, New Business Development
Education
Hair academy ll 2011 — 2013
Pheonix University 2008 — 2008
Business Administration and Management, General
Sanz School 2001 — 2002
Certificate, Medical/Clinical Assistant
Prince George's Community College 2000 — 2001
Early Childhood Education and Teaching
Verizon Wireless September 2011 - Present
McDonald's Corporation September 1988 - July 1997
Education
Presbyterian College 1985 — 1989
bs, Accounting
Sumter high school 1984 — 1985
Reardon Environmental, Inc. October 2013 - February 2015
ATT June 2012 - June 2013
Reardon Environmental, Inc. June 2011 - May 2012
CenterPoint Energy August 2010 - May 2011
Verizon Wireless April 2004 - September 2010
Enterprise Rent A Car Inc June 2000 - March 2004
Skills
Microsoft Excel, Microsoft Office, Customer Service, Public Speaking, Research, Engineering, Leadership, Strategic Planning, Microsoft Word, Project Management, Management
Education
Lonestar College 2013 — 2013
IADC CERTIFICATION, Petroleum Industry
Prairie View A&M University 1996 — 2000
Industrial Technology, Industrial Technology
Verizon Wireless February 2013 - Present
Talagy 2011 - 2012
Skills
Customer Service, Time Management, Account Management, Lead Generation, Customer Satisfaction, Call Centers, Customer Retention
Education
Pulaski Technical College 2013 — 2015
Associate of Arts (A.A.)
Verizon Wireless January 2013 - Present
Education
Providence College 2005 — 2009
Bachelor of Arts (B.A.), Business/Managerial Economics
Verizon Wireless April 2006 - August 2012
Skills
Microsoft Certified..., Customer Satisfaction, Customer-focused, Multi-tasked, Telecommunications, Wireless, Wireless Applications, Customer Support, Girl Scout Leader, Volunteering, Troubleshooting, Vendor Management, Networking, Technical Support
Education
University of Houston 1992 — 1995
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Prairie View A&M University 1989 — 1991
Prince George's County Animal Management September 2013 - Present
Capital One Bank 2009 - 2013
Just 4 Kidz 2006 - 2009
Inphonic 2004 - 2006
Ikea Contact Center 2004 - 2004
Comcast Cable 2002 - 2004
Verizon Wireless 2000 - 2002
Childtime Childcare Center 1997 - 1999
ICMA Retirement Corporation 1996 - 1997
Mitchellville Children’s House 1993 - 1996
Skills
Banking, Retail Banking, Credit, Credit Cards, Call Center, Cross Selling, Financial Services, Customer Service, Relationship Management, Customer Experience, Customer Service..., Child Development, Data Entry, Customer Service..., Photography, Animal Caretaker
Education
Prince George's Community College 2013 — 2013
Veternarian Technician, Animal Health
Payne College Augusta Ga 1992 — 1993
Social Work
Largo Senior High School 1988 — 1992
Anthem October 2013 - Present
Verizon Wireless September 2006 - August 2012
Willowridge Apartments July 2003 - August 2006
Skills
Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Windows Vista, ACSS, Typing, Data Entry, Fax, Copying, Telephone Skills, Telecommunication..., Customer Service, Administrative...
Education
University of Phoenix-Houston Campus 2007 — 2009
Bachelor of Science (BS), Business Administration
Prairie View A&M University
PUMP PRO January 2012 - Present
Madison Construction Inc. January 2011 - December 2012
Verizon Wireless January 2009 - December 2010
Skills
Electrical Industry, Wiring, Fire Alarm, Telecommunications, Piping, High Voltage, Drilling, Heavy Lifting, Electrical..., Job Running
Education
State University of New York College at Purchase 1994 — 1998
Bachelor of Arts (BA), Jazz/Jazz Studies
Long Island Lutheran High School 1990 — 1994