Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Charles E. Leach January 2015 - Present
Verizon Wireless June 2014 - September 2014
Road Runner Sports July 2012 - June 2014
Schwartz Brothers Restaurants January 2012 - February 2012
The Cheesecake Factory September 2007 - May 2008
Car Wash Enterprises, Inc. September 2006 - September 2007
Subway March 2005 - November 2005
Skills
Entrepreneurship, Networking, Business, Marketing, Fundraising, Sales, Marketing Strategy, Social Media, Social Media Marketing, Social Networking, Strategic Planning
Education
Self Education 2005 — 2014
Digital Marketing/ Entrepreneurship
Seattle Central Community College 2008 — 2009
High School Diploma, General Studies
NetApp January 2011 - Present
PwC Consulting June 2009 - January 2011
BearingPoint January 2006 - June 2009
Integration Consulting Group January 2003 - December 2005
KM&A January 2003 - February 2004
EMC 2001 - 2003
Syntegra January 1999 - December 2001
RealNetworks June 1997 - January 1999
Verizon Wireless December 1995 - June 1997
Premera Blue Cross June 1994 - December 1995
Skills
Storage Solutions, Email Archiving, NetApp, Storage Virtualization, Troubleshooting Hardware, Troubleshooting Software, System Architecture, Systems Analysis, Software Development, Strategy Development, Disaster Recovery, Business Continuity, Cost Reduction, Process Improvement, Technology..., Technology Development, Cloud Computing, Troubleshooting, Data Center, Project Management, Enterprise Software, VMware, Integration, Strategy, Storage, Cisco Technologies, Agile Methodologies, Operating Systems, IT Strategy, Storage Area Networks, Enterprise Architecture, SAN, Virtualization, System Deployment, High Availability, Solution Architecture, Architecture, Pre-sales, Hardware, NAS, Infrastructure, IT Service Management, Oracle, Servers, ITIL, Cluster, Information Technology, EMC Storage, SaaS, VMware ESX
Education
USMC - Electronic Engineering 1982 — 1986
BS (Equivalent), Electronic Engineering
Seattle Central College 1980 — 1982
AA, Computer Information Technology
Verizon Wireless October 2010 - June 2012
Verizon Wireless October 2010 - December 2011
City of Seattle January 2010 - September 2010
University of Washington October 2006 - April 2009
Education
Seattle Pacific University
Bachelor of Arts (B.A.), Sociology
Verizon Wireless March 2014 - Present
Verizon Wireless June 2013 - March 2014
WFXL Fox 31 TV June 2012 - May 2013
Skills
Social Media Marketing, Social Media, Advertising, Radio, Public Relations, Marketing, Media Relations, Marketing Communications, Online Advertising, Broadcast, Digital Media, Television, Sales Presentations, Digital Marketing, Online Marketing, Blogging, Social Networking, Photoshop, Video, Entertainment, Facebook
Education
Strayer University 2015 — 2016
Business, Management, Marketing, and Related Support Services
Savannah College of Art and Design 2008 — 2011
Bachelor of Fine Arts (B.F.A.), Arts, Entertainment, and Media Management
Autodesk, Inc. January 2015 - Present
Autodesk, Inc. October 2012 - January 2015
Verizon Wireless December 2006 - October 2012
Education
Sonoma State University 2010 — 2012
Bachelor of Science (B.S.), Business Administration and Marketing
Santa Rosa Junior College
Business Administration
Ashford University September 2013 - Present
Self employed January 2007 - Present
Kevin Beiser for School Board 2014 - 2014
Washington United for Marriage January 2012 - November 2012
Verizon Wireless July 2007 - January 2012
Seattle Central Community College 2009 - 2012
AT&T Wireless October 2003 - January 2007
Skills
Social Media, Event Planning, Microsoft Office, PowerPoint, Customer Service, Community Outreach, Microsoft Excel, Public Speaking, Microsoft Word, Blogging, Research, Public Relations, Fundraising, Nonprofits, Editing, Social Networking, Photoshop, Leadership, Training, Marketing, Sales, Time Management, Social Media Marketing, Management, Event Management, Strategic Planning, Writing
Education
Western Governors University 2015 — 2016
Master of Business Administration (MBA), Marketing
Western Governors University 2013 — 2015
Business IT Management, Organizational Leadership
Seattle Central Community College 2010 — 2012
A.A., Political Science and Government
Microsoft March 2012 - Present
Expedia September 2011 - March 2012
Amazon.com September 2010 - August 2011
Verizon Wireless July 2009 - September 2010
Seattle Pacific University September 2005 - October 2008
Seattle Post-Intelligencer May 2008 - August 2008
City of Seattle October 2005 - April 2008
Skills
Editing, Proofreading, Writing, Blogging, Excel, Newsletters, CMS, Newspaper, Microsoft Excel, Social Media, HTML, Copy Editing
Education
University of Washington 2010 — 2010
Certificate in Editing, Editing
Seattle Pacific University 2005 — 2009
English literature, English, Journalism
Verizon Wireless December 2013 - Present
Atlanta Falcons August 2013 - Present
Six Flags March 2013 - October 2013
Savannah State University Football May 2011 - November 2012
Sherwin-Williams Automotive Finishes May 2012 - July 2012
Savannah State University 2008 - 2012
American Eagle Outfitters April 2008 - May 2009
Teen Leaders of America June 2008 - June 2008
Skills
Studio Recording, Retail Sales, Media Production, Pro Tools, Television, Social Networking, Microsoft Office, Social Media, Editing, PowerPoint, Public Speaking, Facebook, Video Editing, Event Planning, Creative Writing, Customer Service, Microsoft Word, Social Media Marketing, Final Cut Pro, Public Relations, Photography, Entertainment, Photoshop, Video Production, Blogging, Microsoft Excel, Advertising, Film Production, Video, Film, Time Management, Research, Videography, Adobe Creative Suite, Leadership, Premiere, Event Management, Multimedia, Journalism, Digital Photography, Post Production, Documentaries, Camera, Press Releases, Broadcast, Storytelling, Camera Operation, Digital Media, Teaching, Commercials
Education
Savannah State University 2008 — 2012
Bachelor's degree, Mass Communication/Media Studies/ Radio & Television
Savannah State University 2008 — 2012
Bachelors, Mass Communications/Radio & Television
Nerium International November 2014 - Present
Trautmann Maher and Associates September 2013 - Present
Premera Blue Cross July 2012 - September 2013
Verizon Wireless August 2011 - June 2012
Verizon Wireless May 2010 - August 2011
Snohomish school district September 2008 - June 2009
Mukilteo School District April 2007 - May 2008
Skills
Listening to customers, Helping Others Succeed, Sales, Computer Proficiency, Staff Development, Project Management, Troubleshooting, Training, Motivation, Goal Oriented, Communication, Employee Relations, Close Attention to..., Leadership, Coaching, Customer Experience, Mobile Devices, Employee Benefits, Team Building, Employee Training, Microsoft Office, Teaching, Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Management, Networking, Telecommunications, Technical Support, Conflict Resolution, Microsoft Word, Public Speaking, Fundraising, Time Management, Access
Education
Strayer University 2011 — 2016
Master of Business Administration (MBA)
Seattle Pacific University 2005 — 2007
Teaching Certificate, Elementary Education and Teaching
Washington State University 1997 — 2001
Bachelor of Arts (BA), Sociology of Business
Verizon Wireless April 2014 - Present
Microsoft August 2012 - July 2013
Hewlett-Packard August 2011 - August 2012
Kraft Foods Group September 2010 - August 2011
Skills
Sales, Marketing, Customer Satisfaction, Training, Product Marketing, Leadership, Windows 8, Customer Engagement, Marketing Communications, Customer Service, Brand Management, Communication, Troubleshooting, Microsoft Office, Technical Writing, Customer Support, Brand Development, Team Leadership, Sales Management, Retail, Marketing Strategy, Customer Experience, Direct Sales, Sales Operations, Customer Retention, Account Management, Sales Process, Merchandising, Team Building, Time Management, Solution Selling, Management, Cross-functional Team..., Product Management, Salesforce.com, Strategic Partnerships, Telecommunications, Mobile Devices, New Business Development, Employee Training, Coaching, Networking, Project Management, Competitive Analysis, Sales Presentations, Strategy, CRM, Inventory Management
Education
CSU Sacramento 2010 — 2015
Not recived yet, Business Management Minor in Communications
Shasta College 2007 — 2009
Associate's degree, Business Administration and Management, General
Santa Rosa Junior College 1998 — 2003
None, General Studies
Verizon Wireless August 2010 - Present
Verizon Wireless July 2006 - August 2010
Verizon Wireless October 2004 - June 2006
Skills
Telecommunications, Customer Retention, Wireless, M2M, Mobile Devices, Solution Selling, Strategy, Cellular Communications, Sales Operations, Customer Experience, Sales Process, Product Marketing, Mobile Technology, Salesforce.com, Strategic Partnerships, 4G, Call Centers, VoIP, Unified Communications, Selling, Managed Services, Vendor Management, B2B
Education
Seattle University 2000 — 2002
Bachelor's degree, Business Administration and Management, General
Lycee Francois Mauriac, Bordeaux France 1992 — 1995
High School, Economics
GagetJabber May 2008 - Present
USA Mobility November 2006 - April 2008
Cingular Wireless July 2003 - September 2006
Savingumoney.com August 2000 - June 2003
Verizon Wireless May 1997 - July 2000
Skills
Solution Selling, Management, New Business Development, Account Management, Lead Generation, Online Advertising, Customer Satisfaction, Customer Retention, Closing Business
Education
University of Phoenix 2013 — 2014
Bachelor's Degree, Business Administration and Management, General
Seattle Pacific University 2008 — 2011
Coursework towards Bachelor's Degree
Verizon Wireless August 2014 - Present
Verizon Wireless December 2009 - August 2014
Smart Circle International August 2009 - September 2009
The Men's Wearhouse, Inc May 2009 - July 2009
Skills
Leadership, Culture Change, Highly motivated..., Inspiring Teams, Energetic team player, Listening to customers, Fun, Goal Oriented, Fast Learner, Event Management, Customer Satisfaction, Customer Experience, Love to Learn, Microsoft Office, Cellular Communications, Sales, Quotas, Customer Service, Long Distance, Customer Retention, Sales Process, Account Management, Team Building, Telecommunications
Education
Wayne State University 2014 — 2016
Bachelor’s Degree, Finance, General
Schoolcraft College 2008 — 2014
Associate’s Degree, Business Administration and Management, General, 3.0
Enterprise Holdings May 2010 - Present
Verizon Wireless March 2009 - May 2010
Skills
Customer Service, Customer Satisfaction, Outlook, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Administrative..., Office Management, Employee Relations, Time Management, Sales, Team Building, Management, Leadership, Training, Customer Retention, Account Management
Education
Schoolcraft College 2004 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Savannah College of Art and Design November 2011 - Present
MAYA THE ARTIST 2000 - Present
Belk July 2010 - June 2011
Sole Plus 2011 - 2011
Gap Inc./Gap November 2000 - 2010
Verizon Wireless November 2008 - September 2009
EdVenture Children's Museum August 2006 - June 2008
Education
Savannah College of Art and Design 2003 — 2006
Bachelor Fine Art, Illustration
Santa Rosa Chamber of Commerce July 2015 - Present
Santa Rosa Chamber of Commerce April 2015 - Present
Patch.com July 2012 - March 2013
KRON4-TV September 2011 - July 2012
ZipLocal October 2008 - January 2011
Verizon Wireless September 2005 - July 2008
Valley Yellow Pages June 2003 - June 2005
The Press Democrat May 2001 - July 2003
Netease, Santa Rosa CA January 2000 - January 2001
Skills
Online Advertising, Advertising, Sales, Advertising Sales, Marketing, Cold Calling, Social Media Marketing, Social Media, Lead Generation, Sales Operations, Email Marketing, Salesforce.com, Social Networking, Strategic Partnerships, Digital Media, Direct Marketing, PPC, Marketing Strategy, New Business Development, SEM, Public Relations, Account Management, SEO, Digital Marketing, Digital Strategy, New Media, B2B, Facebook, Microsoft Office, Referrals, Direct Sales, Newsletters, Office Management, Customer Service, Mistake Proofing, Digital Proofing, Yahoo Training, Neil Shaw training, Copy Typing, Google SEO, Referral Networking, Management, Training, Event Planning, Online Marketing, Marketing Communications, Broadcast Television
Education
Santa Rosa Junior College 1986 — 1990
AA in Music, Music, General Education
Santa Rosa Junior Symphony 1986 — 1990
Most Enthusiastic Musician, Classical Music
Montgomery High 1985 — 1987
High School Diploma, General Studies
Integra June 2015 - Present
Comcast May 2013 - May 2014
Integra Telecom March 2012 - April 2013
TelePacific Communications October 2010 - February 2012
Verizon Wireless September 2008 - June 2010
AT&T Mobility June 2000 - September 2008
GTE 1986 - 1988
Skills
Solution Selling, Direct Sales, B2B, Cloud Computing, Sales, Enterprise Software, Account Management, Salesforce.com, Telecommunications, Sales Process, Wireless, Sales Management, Selling, Managed Services, Sales Operations, Cold Calling, Strategic Partnerships, Customer Retention, New Business Development, Mobile Devices, Unified Communications, VoIP, SaaS, Negotiation, Contract Negotiation, Mobile, Contract Negotiations
Education
Santa Rosa Junior College 1986 — 1988
Verizon Wireless August 2010 - Present
Teleperformance February 2010 - August 2010
Hilton Hotels Worldwide May 2007 - March 2009
Skills
Customer Service, Mobile Devices, Cashiering, Sales Management, Sales, Direct Sales, Food Service, Management, Project Management, Project Planning, Music Production
Education
Savannah State University 2004 — 2009
Bachelor of Fine Arts (BFA)
Novatel Wireless May 2012 - Present
Food Couture August 2011 - May 2012
Verizon Wireless 2007 - 2011
T-Mobile 2001 - 2007
AT&T 1993 - 2000
US West New Vector Group 1990 - 1993
Skills
Wireless, Solution Selling, Direct Sales, Account Management, Business Development, Employee Benefits, Business, Customer Service, Credit, Curriculum Design, Data Center, Disaster Recovery, Entrepreneurship, E-Learning, Events, Government, Higher Education, Key Performance..., K-12, Leadership, New Business Development, Negotiation, Contract Negotiation, Social Networking, Strategic Planning, Problem Solving, Pricing, User Experience, Web Design, Web Development, Web Applications, Retail Sales, Partner Management, Partner Development, Channel Sales, National Accounts, Global Account..., Sales Management, Program Management..., Salesforce.com, Sales Operations, Go-to-market Strategy, Mobile Technology, Product Marketing, Channel Partners, B2B, Telecommunications, Product Management, Management, Sales
Education
Bishop Blanchet - Seattle, WA
Seattle Central Community College
Business Administration, Management and Operations
Verizon Wireless October 2014 - Present
Touch of Elegance Events & Designs July 2014 - Present
CMT Socially June 2013 - Present
Socialink Solutions August 2011 - Present
Skills
Social Media, Facebook, Social Media Marketing, Tumblr, Blogging, Email Marketing, Email Management, Wordpress, Blogger Outreach, Public Relations, Podcasting, non traditional..., Delicious, Press Release Creation, Twitter, foursquare, MySpace, Wix and Wix Mobile, YouTube, Constant Contact, Marketing Strategy, Event Planning, Competitive Analysis, Strategic Planning, SEO, Google Analytics, Content Strategy, Newsletters, Digital Strategy, Brand Development, Adobe Creative Suite, Corporate Identity, Pinterest, Event Management, Corporate Communications, Marketing, Social Media Measurement, Press Releases, WordPress, Blogger
Education
Savannah College of Art and Design 2007 — 2011
Bachelors of Fine Art, Fashion Marketing and Management (emphasis in non-traditional retailing)
Comau June 2013 - Present
DigiTek Corp / Advanced Digital Technology September 2012 - June 2013
Verizon Wireless January 2010 - January 2011
BachRach Novi, M January 2006 - January 2009
Skills
Microsoft Excel, PowerPoint, Public Speaking, Fitness, Supply Chain Management, Logistics Management, Chinese, International Logistics, Mandarin, Warehousing, English, Teamwork, Supply Chain, International Trade, Microsoft Office, Shipping, Purchasing, Manufacturing, Operations Management, Customer Service, Negotiation, Process Improvement, Six Sigma
Education
Wayne State University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management, 3.62
Wayne State University 2008 — 2012
Bachelor of Science (BS), Global Supply Chain and Marketing Management
School Craft College 2006 — 2008
Associates Degree, Liberal Arts
Shanghai Jiao Tong University 2006 — 2007
Chinese Language and Literature
Schoolcraft College 2005 — 2007
Associate of Arts (A.A.)
Jiao Tong University 2005 — 2006
Ellucian April 2013 - Present
Ellucian November 2007 - Present
Monetizeit July 2007 - November 2007
Cox Communications July 2007 - July 2007
EarthLink Networks April 2003 - May 2007
Evercom October 2002 - January 2003
Exolink Inc. April 2001 - June 2002
Verizon Wireless 1999 - 2001
Skills
DTS, Oracle Discoverer, Oracle Warehouse Builder, Web Intelligence, HP-UX, Operating Systems, SQL Loader, MS-DOS, ETL Tools, Business Intelligence, Data Warehousing, Cognos, Business Objects, Oracle, SQL, PL/SQL, Crystal Reports, Dashboard, Business Analysis, Business Process, ERP, Program Management, Agile Methodologies, SDLC, Strategy, Requirements Analysis, Enterprise Software, Requirements Gathering
Education
University of Phoenix 2002 — 2006
Bachelor of Science, Computer Science
Sardar Patel University 1995 — 1998
Bachelor of Science, Business Administration
Wells Fargo July 2013 - Present
Verizon Wireless March 2010 - July 2013
Skills
Loans, Credit, Banking, Consumer Lending, Retail Banking, Customer Service, Sales, Telemarketing, Customer Satisfaction, Mortgage Lending
Education
Santa Rosa Junior College
Transporter Legal Services November 2013 - Present
G4S Secure Solutions (USA) Inc. March 2012 - February 2013
ETCC January 2011 - February 2012
Boeing June 2009 - November 2009
Verizon Wireless March 2004 - May 2009
Aetna Incorporated December 2001 - March 2004
Skills
Private Security Guard..., Sound, Recording, Troubleshooting, Project Management, Music, Computer Hardware, Windows, HTML, Program Management
Education
Music Seattle Pacific University 1988 — 1991
Bachelors of Arts (BA), Music Performance, General
Seattle Pacific University 1988 — 1991
Bachelor of Arts, Music
nfrastructure September 2013 - Present
NYS Office of Information Technology Services May 2012 - September 2013
nfrastructure January 2012 - May 2012
Tyco Electronics May 2008 - March 2009
Verizon Wireless September 2000 - May 2007
Skills
Help Desk Support, Active Directory, Switches, Cisco Nexus, BMC Remedy, T1, Cisco Call Manager, Network+, Fiber Optics, Visual Basic 5.0/6.0, C++, Pinnacle Studio, Ghost Imaging, Acronis True Image, Spiceworks, ESET
Education
Schenectady County Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Computer Networking systems and cybersecurity
ITT Technical Institute 2009 — 2011
Verizon Wireless Technical Specialist Project ManagerAT&T1997 - 2004
Education
Savannah State University
Business Administration
Verizon Wireless November 2011 - Present
Nissan, Volkswagen, Mercedes Benz of Athens August 2009 - August 2011
FedEx Kinkos June 2007 - August 2009
FINISHLINE May 2007 - January 2009
Savannah State University 2004 - 2009
Skills
Customer Service, Microsoft Office, Sales, PowerPoint, Microsoft Excel, Microsoft Word, Time Management, Retail, Inventory Management, Social Media, Outlook, Event Planning, Marketing, Teamwork, Customer Satisfaction
Education
Savannah State University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Medmeme May 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. July 2014 - January 2015
McKinsey & Company April 2013 - July 2013
Infosys August 2011 - July 2012
Bloomberg June 2011 - September 2011
Resolute Digital December 2010 - May 2011
Moodys Corporation June 2010 - October 2010
Verizon Wireless October 2008 - November 2009
Bank of America August 2007 - August 2008
Skills
Java, SDLC, Web Services, JavaScript, Core Java, Software Development, DBMS, C++/C STL Boost, J2EE, Web Development, Project Architecture
Education
Saratov State University named after N.G.Chernyshevsky 1988 — 1993
Maste degree, Physics, Math and Computer Science
Real Soft, Inc. May 2009 - Present
Verizon Wireless December 2011 - November 2014
Real Soft Intl Pvt Ltd September 2004 - May 2009
Vigor Soft Pvt Ltd (currently, InteQ Corporation) February 2001 - September 2004
Directorate of Technical Education, Gujarat State November 1998 - December 1999
Skills
Struts, Hibernate, Web Services, Design Patterns, Agile Methodologies, Software Development, Java Enterprise Edition, Spring, Unix, SDLC, JDBC, AJAX, Servlets, Web Applications, JSP, UML, Java, Databases, XML, Integration, Websphere, Software Project..., Testing, Architecture, C++, SOA, TCP/IP, Distributed Systems, Enterprise Software, Visio, Programming, OOAD, Solution Architecture, Tomcat, PL/SQL, Software Design, Spring Framework
Education
Center For Development Of Advanced Computing (CDAC) 2000 — 2001
Post Graduate Diploma in Advanced Computing, Advanced Computing (Software)
Saurashtra University 1993 — 1997
BE, Electrical Engineering
Verizon Wireless August 2014 - Present
AT&T Mobility July 2009 - July 2014
Applebee's September 2005 - June 2009
Skills
Microsoft Office, Customer Service, Public Speaking, Sales, Customer Satisfaction, Microsoft Word, PowerPoint, Leadership, Retail, Team Building, Teamwork, Social Networking
Education
Schoolcraft College 2007 — 2010
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Schoolcraft College 2005 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Schoolcraft College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Schoolcraft College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
MAXIMUS September 2014 - Present
SGS Testcom March 2009 - July 2014
Verizon Wireless February 2008 - February 2009
WXXA Fox 23 August 2006 - August 2007
Skills
HTML, HTML 5, Microsoft Word, Microsoft Excel, Outlook, Adobe Audition, Customer Service, Call Centers, Leadership
Education
State University of New York College at Oneonta 2004 — 2006
Bachelor of Science (B.S.), Mass Communication/Media Studies
Herkimer County Community College 2002 — 2004
Associate of Applied Science, Radio and Television
Schenectady County Community College
A.O.S, Culinary Arts
Verizon Wireless January 2015 - Present
Verizon Wireless May 2010 - December 2014
Verizon Wireless May 2009 - August 2009
Savannah State University Student Government Association July 2008 - June 2009
Skills
Microsoft Office, Customer Service, Team Leadership, Project Management, Microsoft Excel, Critical Thinking, PowerPoint, Microsoft Word, Outlook, Social Media, Analytical Skills, Strategic Planning, Public Speaking, Teradata Data Warehouse, Visual Basic, .NET, Unix, Perl, SQL, Telecommunications, Troubleshooting, Mobile Devices, Telephony, Wireless, Leadership, Testing, Access, Databases
Education
Savannah State University 2005 — 2010
BS, Computer Science
Savannah State University
Computer Science Technology
Verizon Wireless March 2013 - Present
T-Mobile February 2012 - February 2013
ABC Warehouse October 2010 - February 2012
Sharp Electronics September 2006 - March 2010
The Home Depot November 2002 - December 2008
Best Buy March 1998 - June 2000
Skills
Retail, Merchandising, Visual Merchandising, Store Management, Customer Service, Cashiering, Retail Sales, Inventory Management, Inventory Control, Store Operations, Microsoft Office, Sales, Microsoft Word, Microsoft Excel, Customer Satisfaction, Planograms, Cash Register, Leadership
Education
Schoolcraft College 1995 — 1997
Associate's degree, Business Administration, Management and Operations
Bay Inc. November 2013 - Present
Verizon Wireless September 2012 - October 2013
Elephant Bar Restaurant July 2011 - June 2012
Longs Drugs June 2005 - September 2009
Skills
Customer Service, Microsoft Word, Microsoft Office, Organization, Research, Restaurants, Strategic Planning, Sports, Tutoring, Typing, Creative Writing, Time Management, Facebook, Android
Education
UCSB 2009 — 2011
Bachelor's degree, Sociology
Santa Rosa Junior College 2005 — 2008
Verizon Wireless October 2014 - Present
Harvey's/Bi-Lo, LLC January 2014 - October 2014
Winn-Dixie/BI-LO, LLC April 2013 - December 2013
Turner Job Corps December 2012 - February 2013
Gladys' Kitchen Restaurant May 2012 - November 2012
Team Ten Media, LLC March 2011 - April 2012
Proactive Management Consulting, LLC August 2007 - April 2012
Citizens Bank of Americus May 2005 - May 2007
Skills
Customer Service, Public Speaking, Microsoft Office, Event Planning, Program Management, PowerPoint, Strategic Planning, Social Media, Microsoft Excel, Non-profits, Leadership, Social Networking, Research, Management, Public Relations, Access, Community Outreach, Outlook, Budgets, Social Media Marketing, Customer Satisfaction, Software Documentation, Training, Merchandising, Time Management, Sales, Nonprofits, Leadership Development
Education
University of Phoenix 2010 — 2011
Masters, Master of Business Adminstration
Savannah State University 2002 — 2007
Bachelor, Business Administration/Marketing
Verizon Wireless January 2010 - Present
Verizon Wireless January 2005 - January 2010
Verizon Wireless July 2002 - December 2004
California Federal Bank January 2001 - July 2002
GTE Wireless January 1997 - April 2000
Skills
Wireless, Mobile Communications, Direct Sales, Account Management, Telecommunications, Solution Selling, M2M, Sales Process, LTE, 4G, Product Management, Team Building, Mobile Devices, Sales Presentations, Customer Service, Customer Retention, Sales Operations, Leadership, Salesforce.com, Cold Calling, Customer Satisfaction, Sales Management, Sales, CDMA, Cellular Communications, B2B, Selling, VoIP, Product Marketing, New Business Development, Mobile Technology, Strategic Partnerships, Customer Experience, Unified Communications, Quotas, Managed Services, Management
Education
Santa Rosa Junior College
University of San Francisco
Comforce (The Boeing Company June 2009 - November 2009
Verizon Wireless March 2004 - May 2009
Aetna Incorporated December 2000 - March 2004
Skills
Data Entry, 10 Key
Education
Seattle Pacific University 1988 — 1991
BA, Music
Verizon Wireless January 2008 - Present
Trisong Studios January 2007 - 2011
Sweetwater Sound 2003 - 2007
Bitterroot Wireless 2002 - 2003
CUTCO Cutlery 2000 - 2001
Community Medical Center Missoula MT 2000 - 2001
US Navy 1991 - 1996
Skills
Composition, Sales, Pro Tools, Sales Management, Customer Service, Microsoft Office, Direct Sales, Account Management, Professional Audio, Sales Process, Customer Satisfaction, Sales Operations, Customer Retention, Social Networking, Telecommunications, Training, Troubleshooting, Product Marketing, Solution Selling, Customer Experience, Team Building, Marketing, Cold Calling, Project Management, Audio Engineering, Contract Negotiation, Sound, Cloud Computing, B2B, Video Editing, Retail, Public Speaking, Sales Presentations, Team Leadership, Computer Hardware, Product Management, Strategic Planning, Selling, Salesforce.com, Inventory Management, Wireless, Mobile Devices
Education
Scottsdale Community College 2009 — 2011
CIS, Computer Networking & Security
The University of Montana 1997 — 2003
Conservatory of Recording Arts & Sciences 1999 — 2000
Recording Engineer & Video Post Production, Audio Video Production
big sky 1987 — 1991
High School Diploma, General
Verizon Wireless December 2013 - Present
Verizon Wireless September 2008 - December 2013
Verizon Wireless August 2006 - August 2008
Verizon Wireless May 2000 - August 2006
AirTouch March 1999 - May 2000
Synopsys (Technic Digital) 1998 - 1999
Skills
Wireless, Telecommunications, Mobile Devices, Vendor Management, CDMA, Integration, Data Center, Cloud Computing, Unix, LTE, Cellular Communications, Cross-functional Team..., Mobile Technology, Program Management, VoIP, Product Management, Software Project..., 4G, Solution Architecture, Project Management, Team Leadership, PMP, Relational Databases, Disaster Recovery, CRM, Cisco Technologies, IP, Linux, Switches, ITIL, Servers, EVDO, TCP/IP, SDLC, Technical Leadership, Network Design, System Architecture, Enterprise Architecture
Education
Sathyabama Institute of Science and Technology 1992 — 1996
BE, Electronics and Communications Engineering
University of Madras 1992 — 1996
Bachelor of Engineering (BE), Electronics and Communications Engineering
Little Flower Junior College 1990 — 1992
Little Flower High School 1981 — 1990
SSC
Verizon Wireless May 2014 - Present
Verizon Wireless November 2012 - April 2014
Verizon Wireless February 2011 - November 2012
Verizon Wireless October 2008 - January 2012
Verizon Wireless October 2004 - October 2008
Metrocall October 2001 - September 2004
AirTouch January 2000 - May 2001
AirTouch February 1998 - January 2000
AirTouch March 1997 - February 1998
Skills
M2M, Quotas, Direct Sales, Wireless, Network Design, Solution Selling, 4G, Business Development, Cellular Communications, Customer Retention, Customer Satisfaction, Enterprise Software, Management, Mobile Devices, Sales, Sales Operations, Sales Process, Strategy, Telecommunications, Unified Communications, Training, Managed Services
Education
Southern New Hampshire University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Santiago Canyon College
Business Administration and Management, General
Copain wines June 2015 - Present
Alpha Omega Winery April 2014 - February 2015
Bennett Lane Winery May 2012 - March 2013
Bank of the West July 2010 - May 2012
Verizon Wireless April 2008 - August 2010
Macys Dept. Store June 2006 - July 2009
Skills
Customer Service, Good Computer Skills, Public Relations, Sales, Microsoft Office, Marketing, Retail, Customer Satisfaction, Event Management, Event Planning, Sales Management, Social Networking, Time Management, World Class Customer..., Hospitality
Education
Santa Rosa Junior College 2008 — 2012
Associate of Arts (AA), Humanities/Humanistic Studies
Microsoft February 2015 - Present
Microsoft January 2013 - December 2014
Verizon Wireless 2011 - 2012
Verizon Wireless 2009 - 2011
The Walt Disney Company 2008 - 2009
Skills
Customer Service, PowerPoint, Microsoft Excel, Outlook, Team Building, Passion for Helping..., Workshop Facilitation, Motivated self-starter, People Skills, Negotiation, Problem Solving, Graphic Design, Data Entry, Building Relationships, Employee Relations, Call Centers, Event Planning, Customer Retention, Customer Satisfaction, Sales, Leadership, Telecommunications
Education
Western Oregon University 2005 — 2008
Bachelor of Science, Psychology
Seattle Central Community College 2003 — 2005
Associate of Arts, Liberal Arts
Verizon Wireless May 2011 - Present
Verizon Wireless September 2009 - May 2011
Pinnacle Education June 2008 - March 2009
Robert Half Technology March 2008 - May 2008
Skills
CCNP-CIsco Certified..., Switches, Cisco Technologies, Routing, WAN, Juniper, CCNP, CCNA, Juniper JNCIA-ER, MCSA, LAN-WAN, Troubleshooting, BMC Remedy, Cisco Routers, Cisco IOS, Firewalls, Xing, Traffic Monitoring, Cisco Certified, Target Orientation, Learning Quickly, Quick Thinker, Work Under Minimal..., Work Ethic, Data Center, OSPF, EIGRP, RIP, STP, BGP, MPLS, MPLS VPN, VLAN, Cisco ANA, Cisco NCM / ISC, eHealth, L3VPN, Multitasking Skills, Meet Deadlines, Autotest, Ethernet, TCP/IP, DHCP, VPN, Networking, Network Administration, Technical Support, Telecommunications, Help Desk Support, Network Design
Education
Saurashtra University 2000 — 2003
Bsc.IT, Information Technology
Schiller International University
MBA, IB
Glotel, Inc. May 2015 - Present
RSVP Real Estate Group September 2011 - Present
T-Mobile March 2014 - May 2015
T-Mobile February 2011 - March 2014
RE/Max Integrity July 2007 - September 2011
Sammamish Realty June 2007 - September 2008
Verizon Wireless February 1996 - March 2008
Skills
Property, Leadership, Customer Service, Short Sales, B2B, Selling, Real Estate, Real Property, Residential Homes, Buyer Representation, First Time Home Buyers, Move Up Buyers, Downsizing, Property Management, Rentals, Sales Management, Sales, Sellers, Condos, Investment Properties, Negotiation, Buyers, Referrals, Real Estate Transactions, Listings, Single Family Homes, Contract Negotiation, New Homes, Townhomes
Education
Seattle Central College 1994 — 1995
Nursing Requirements
Juneau Douglas High School 1989 — 1993
HS Diploma
Douglas County School District January 2015 - May 2015
Douglas County School District August 2014 - December 2014
Verizon Wireless January 2009 - September 2013
Verizon Wireless May 2012 - November 2012
Verizon Wireless July 2007 - January 2009
Lowe's Home Improvement February 2006 - June 2007
Skills
Excel, Word, PowerPoint, PeopleSoft, Software Documentation, Retail, Customer Service, Training, Wireless, Microsoft Excel, Troubleshooting, Microsoft Word, Leadership, Research, Social Networking, Microsoft Office, Public Speaking, Time Management, Event Planning, Marketing, Sales, Management, Process Improvement
Education
University of West Georgia 2012 — 2015
Master's Degree, Secondary Education and Teaching, 6-12
Strayer University 2008 — 2011
Master of Business Administration, Human Resources Management
Savannah State University 2003 — 2007
Bachelor of Arts Degree, Business Administration; Computer Information and IT Systems-Networking
Windermere Real Estate July 2015 - Present
Verizon Wireless February 1991 - September 2001
U S WEST NewVector Group (U S WEST Cellular) November 1988 - January 1991
Arthur Andersen & Co. August 1986 - November 1988
Skills
Budgets, Microsoft Excel, Outlook, Customer Service, Microsoft Word, Microsoft Office, Negotiation, Strategic Planning, Real Estate, English, Financial Analysis, Public Speaking, Research, Windows, Investment Properties, Property Management, Accounts Payable, Financial Reporting, Accounting, Project Management, Nonprofits, Organization, Volunteer Management
Education
Seattle Pacific University 1982 — 1986
Bachelor of Arts (B.A.), Business Administration with emphasis in Accounting
AT&T August 2014 - Present
Eduardo Lozada August 2007 - Present
Verizon Wireless April 2010 - July 2014
Savannah College of Art and Design 2007 - 2010
Puma August 2005 - December 2009
Predykales June 2004 - January 2009
MCAS Beaufort Airshow 2009 September 2008 - October 2008
University of Puerto Rico (Rio Piedras) 2000 - 2006
Confraternidad Universitaria de Avivamiento May 2003 - August 2005
Skills
Graphic Design, Typography, Logo Design, Adobe Creative Suite, Posters, Web Design, Business Cards, Visual Communication, Flyers, Art, Screen Printing, Spanish, Photoshop, InDesign, Art Direction, Teamwork, Marketing, Brand Development, Problem Solving, Team-oriented, Leadership, Customer Service, Retail Sales, Sales, Customer Satisfaction, Customer Support, Bilingual, Highly motivated..., Wireless, Creative Direction, Social Media, Graphics, Microsoft Office
Education
Savannah College of Art and Design 2007 — 2010
Master of Arts, Graphic Design
University of Puerto Rico (Rio Piedras) 2000 — 2006
Bachelor of Business Administration, Marketing
Commission on Human Rights and Opportunities September 2014 - August 2015
Verizon Wireless May 2013 - November 2013
Bank of America May 2011 - January 2013
Self Employed June 2010 - May 2011
UConn Phonathon August 2008 - May 2009
Hollister Co. June 2006 - May 2008
Big Y Foods June 2005 - June 2006
Skills
International..., Sustainable Development, Advocacy, Foreign Languages, Leadership, Teamwork, Critical Thinking, Customer Experience, Collaborative Problem..., Team-oriented, Microsoft Office, Coalition Development, Building Relationships, Social Networking, Training, Organizational..., Close Attention to..., Highly detail oriented, Relationship Management, Nonprofits, Community Outreach, Program Development, Teaching, Grant Writing, Research, Social Media, Public Speaking
Education
School for International Training 2013 — 2015
Master of Arts (M.A.), Sustainable Development
The University of Connecticut 2008 — 2011
Spanish, International Relations
The Maryland Institute College of Art 2007 — 2008
Fine and Studio Arts
Norwich Free Academy 2003 — 2007
High School Diploma
Matt Adams Productions July 2012 - Present
Verizon Wireless February 2007 - July 2012
Funding Solutions October 2005 - February 2009
Comcast Cable August 2003 - January 2006
The Minacs Group 2002 - 2003
The Minacs Group 2002 - 2003
Skills
Radio, Telecommunications, Troubleshooting, Marketing, Technical Support, Networking, Customer Service, Training, Voice Over, CRM, Sales, Negotiation, Analysis, Investment Properties, Customer Satisfaction, Employee Training, Advertising, Strategic Planning, Leadership, Management, Human Resources, Team Building, Microsoft Office
Education
Schoolcraft College 2013 — 2014
Information Technology
Verizon Wireless January 2014 - Present
Starbucks November 2009 - December 2013
Starbucks November 2009 - December 2013
Bath & Body Works January 2012 - November 2012
Bath and Body Works January 2012 - November 2012
Tuesday Morning January 2009 - February 2010
Tuesday Morning January 2008 - February 2009
Skills
Retail Sales, Customer Service, Retail, Time Management, POS, Facebook, PowerPoint, Inventory Control, Microsoft Excel, Marketing, Sales, Inventory Management, Loss Prevention, Cashiering, Customer Satisfaction, Microsoft Word, Store Operations, Management
Education
Sonoma State University 2011 — 2013
BS, Business Administration; Marketing
Sonoma State University 2010 — 2013
Bachelor of Science, Business Administration: Marketing
Santa Rosa Junior College 2006 — 2011
Associates of Arts Degree, Marketing
Santa Rosa Junior College 2006 — 2010
Associate Degree, General Education
Kaiser Permanente September 2014 - Present
Kaiser Permanente June 2014 - August 2014
Kaiser Permanente August 2011 - June 2014
Verizon Wireless September 2010 - July 2011
Skills
Microsoft Word, Microsoft Excel, Outlook, Customer Service, Customer Retention, Customer Satisfaction, Multi Tasking, Calendar Planning, Lotus Notes, Note Taking
Education
Santiago Canyon College 2005 — 2010
Business Administration, Management and Operations
Farmers Insurance August 2015 - Present
Liberty Mutual Insurance January 2015 - July 2015
Sprint July 2014 - January 2015
Verizon Wireless May 2007 - July 2014
Skills
Sales Management, New Business Development, Negotiation, Microsoft Office, Microsoft Excel, Marketing Strategy, Product Management, Telecommunications, Customer Satisfaction, Project Management, Direct Sales, Strategic Planning, Management, Account Management, Team Leadership, Customer Service, Sales
Education
Savannah State University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Management
SIRVA Worldwide Relocation & Moving August 2015 - Present
Charles Schwab May 2011 - Present
Verizon Data Services July 2010 - May 2011
Verizon Wireless January 2010 - May 2010
Verizon Wireless January 2009 - December 2009
Verizon Wireless January 2008 - December 2008
Young Gujarat IT Solution July 2005 - December 2007
Skills
MVC Architecture, C#, WCF, ASP.NET MVC, ASP.NET Web API, ASP.NET AJAX, KnockoutJS, AngularJS, Node.js, Razor, Application Architecture, Cloud Applications, Microsoft SQL Server, T-SQL, Database Design, HTML5, jQuery, JavaScript, Katana, Owins, IoC, SQL, .NET, Agile Methodologies, SDLC
Education
Sardar Patel University 2004 — 2006
Master’s Degree, Computer Programming, Specific Applications, First
Sardar Patel University 2001 — 2003
Bachelor’s Degree, Computer Programming, Specific Applications, First
The Core April 2015 - Present
Whitaker Companies February 2015 - April 2015
24 Hour Fitness December 2014 - 2015
X3 Sports February 2013 - August 2014
Kerry Ingredients and Flavours February 2011 - January 2012
Savannah State University August 2008 - December 2010
Tybee Island Marine Center May 2009 - December 2009
Tybee Island Marine Center May 2009 - August 2009
Verizon Wireless July 2006 - August 2007
Skills
Environmental Science, Marine Biology, Biology, Public Relations, Social Networking, Science, Social Media, Leadership, Program Management, Teaching, Data Analysis, Research, Fitness Training, Fitness Consulting, Exercise Physiology, Corrective Exercise, Group Exercise, Group Training, Boot Camp, Weight Training, Weight Loss Coaching, Weight Gain, Social Media Marketing, Food Quality, Blender, Food Science, Technical Recruiting, Recruiting, Personal Training, Food Chemistry, Microsoft Office, Customer Service, Microsoft Excel, Public Speaking
Education
Savannah State University 2008 — 2010
Bachelor's Degree, Environmental Science
Savannah State University 2002 — 2005
Bachelor's degree, Chemical Engineering
Eagle Distributing Co. August 2015 - Present
Verizon Wireless August 2014 - August 2015
24 Hour Fitness December 2013 - October 2014
U.S. Bank April 2013 - March 2014
Wells Fargo March 2010 - April 2013
Santa Rosa Middle School January 2007 - March 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, English, Social Media, Public Speaking, Outlook, Sales, Organization, Coaching, Facebook, Data Entry, Team Leadership, Training, Leadership, PowerPoint, Banking, Team Building, Social Media Marketing, Credit, Social Networking, Access, Event Planning, Call Centers, Lines Of Credit, Fundraising, Cross Selling, Consumer Lending, Recruiting, Spanish, Deposits, Home Equity Lines of..., Home Equity Loans, Telephone Skills, Loans, Credit Cards, Cashiering, Goal Oriented, Advertising, 10 Key, Mac, Underwriting, Creative Writing, Critical Thinking, Loss Mitigation, Cold Calling, YouTube, Hiring
Education
Santa Rosa Junior College 2012 — 2014
EMR Certification, Emergency Medical Technology/Technician (EMT Paramedic)
Santa Rosa Junior College
Associate's degree, Sport and Fitness Administration/Management
Office Depot August 2014 - Present
Sprint December 2011 - Present
Verizon Wireless November 2010 - December 2011
Sports Fan USA March 2010 - November 2010
Skills
Sales, Direct Sales, Sales Operations, Sales Management, Management, Retail, Leadership, Customer Satisfaction, Customer Retention, Customer Experience, Wireless, Wireless Networking, Cellular Communications, Entertainment, Training, Mobile Devices, Telecommunications, Food & Beverage, Modeling, Music Production, Studio Recording, Recording, Pro Tools, Reason, Propellerheads Reason, Adobe Creative Suite, Photoshop, Lightroom, Photography, Studio Photography, Digital Photography, Portrait Photography, Customer Service
Education
University of Nevada-Reno 2009 — 2010
Electrical Engineering
Seattle Central College 2014 — 2016
Associate of Arts (A.A.), Music Performance, General, 3.8
Verizon Wireless January 2013 - Present
Sparling January 2011 - December 2012
Sparling September 2008 - December 2010
Sparling June 2007 - September 2007
Skills
Distributed Antenna..., Wireless Networking, Land Mobile Radio, Cellular Communications, Wireless Protocols, Wireless Communications..., Wireless Engineering, Wireless Site Surveys, RF Engineering, RF Planning, P25, LTE, Wireless, Electrical Engineering, Project Management, Telecommunications, Fiber Optics, Engineering, VoIP, Troubleshooting, Testing, GSM
Education
Seattle Pacific University 2004 — 2008
Bachelors of Science, Electrical Engineering
Verizon Wireless February 2014 - December 2014
South Coast Medical Group July 2013 - January 2014
Gap Inc./Old Navy October 2011 - July 2012
Daniels Comunications Group August 2010 - October 2010
Skills
Customer Service, Microsoft Excel, Project Planning, Data Entry, PowerPoint, Critical Thinking, Microsoft Word, Microsoft Office, Event Planning, Research, Community Outreach, Administrative..., Office Management, Public Speaking, Tutoring, Editing, Teamwork, Fundraising
Education
Kaplan Real Estate Education 2015 — 2015
Real Estate
Savannah State University 2006 — 2010
B.B.A, Management
ACCCA November 2012 - Present
David Lubin PTG August 2013 - Present
Biznerds Creative April 2002 - Present
Verizon Wireless December 1993 - April 2005
Skills
Project Management, Systems Management, Information Systems..., Business Analysis, Business Workflows, Web Content Management, WordPress, Data Analysis, Web Design, Customer Service, Editing, Social Media, SEO, Social Media Marketing, Web Analytics, Marketing Strategy, Public Relations, Online Research
Education
Seattle Central Community College 1994 — 1997
Associate of Arts (AA), Film and Video Communications
Nordstrom September 2014 - Present
Dinerware February 2014 - September 2014
Nordstrom September 2013 - November 2013
Verizon Wireless January 2011 - December 2012
Verizon Wireless January 2011 - December 2011
Flextronics January 2007 - June 2010
Adecco Agency 2006 - 2007
Skills
Software Documentation, Technical Support, Customer Service, Software Installation, Windows, Troubleshooting, Telecommunications, Mobile Devices, Windows 7, Computer Hardware, Microsoft Office, Networking, Customer Experience, Wireless, Wireless Networking, Windows XP, Hardware, Microsoft Excel, Operating Systems
Education
Seattle Central Community College 2010 — 2014
Associate's degree, Network Design & Administration
Pasco High School of Pasco 2004 — 2006
Diploma
Mercedes-Benz of Santa Rosa June 2013 - Present
Magnolia Audio Video April 2002 - June 2013
Verizon Wireless May 2009 - August 2010
Skills
A/V design, A/V systems, A/V Installation, A/V System Design, A/V Engineering, Programming, Networking, Sales, Sales Growth, Sales Management, Sales Management..., Training, Retail, Retail Category..., System Design, Audio Visual System..., Home Theater, Automation, Home Automation, Customer-facing, Technical Product Sales, Technical Training, remote programming, Software Installation, CRM, AV, B2B, Team Building, Lighting Control, Digital Signage, Low Voltage, Consumer Electronics, Leadership, Projectors, Video Conferencing, Crestron
Education
Sonoma State University 2002 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Santa Rosa Junior College 2000 — 2002
Associate's degree, Business Administration and Management, General
Verizon Wireless April 2014 - Present
Verizon Wireless March 2011 - April 2014
Verizon Wireless January 2010 - March 2011
Verizon Wireless March 2008 - January 2010
Skills
Wireless, Telecommunications, Technical Support, GSM, Account Management, Troubleshooting, Networking, Phone Etiquette, Customer Service, CDMA, Escalation Resolution, Negotiation, LTE, Customer Retention, Sales, Mobile Devices, Android, Blackberry, Billing Systems, Direct Sales, Cellular Communications, Mobile Technology, Net Promoter Score, Customer Experience, Customer Satisfaction
Education
Seattle Pacific University 2002 — 2005
MarketSource Inc. September 2014 - Present
Verizon Enterprise Solutions March 2014 - September 2014
Verizon Wireless June 2013 - March 2014
Savannah State University August 2011 - May 2012
Standridge Color Corp. May 2011 - July 2011
Savannah State University March 2009 - February 2010
Skills
Leadership, Research, Human Resources, Program Management, Microsoft Word, System Administration, Sales, Account Management, Communication, Microsoft Office, PowerPoint, Public Speaking, Customer Service, Social Networking
Education
Liberty University 2013 — 2015
Master of Business Administration (MBA), Non-Profit/Public/Organizational Management
Savannah State University 2008 — 2012
Bachelor of Political Science, Public Administration, Senior
E.A. Renfroe & Company, Inc. November 2014 - Present
Verizon Wireless October 2012 - September 2013
Costa Farms April 2012 - September 2012
RJ Reynolds February 2008 - March 2012
JAYLIN GROUP INT’L, Houston, TX, June 2007 - November 2007
Skills
Claims Handling, Claims Resolution, Property Claims, Claims Investigations, Sales Operations, Customer Service, Team Building, Leadership, Retail, Marketing, Sales, Inventory Management, Time Management, Training, CRM, Negotiation, Customer Relations, Team Leadership, Fraud Claims
Education
Savannah State University 2002 — 2007
BA, accounting
Savannah State
Bachelor of Business Administration, Accounting
NORMA Group NEW September 2015 - Present
UFI Filters USA, Inc. October 2010 - July 2015
Madison Heights Police Department 2004 - December 2012
Chrysler March 2010 - October 2010
Independent Contractor 2009 - 2009
DotSign October 2007 - 2009
General Motors 2007 - 2009
General Motors 2001 - 2007
Verizon Wireless 2006 - 2006
General Motors 2000 - 2001
Skills
Project Management, Engineering, Product Development, Program Management, Manufacturing, Automotive, Leadership, Analysis, Vehicles, Six Sigma, Continuous Improvement, Cross-functional Team..., Lean Manufacturing, Unigraphics, Budgets, Process Improvement, Product Design, Training, Airbags, Testing, Social Networking, FMEA, Fuel Systems, Automotive Engineering
Education
Stanford University 2004 — 2005
Certificate -Design for Customer Value & Market Success, Mechanical Engineering - Product Design
Schoolcraft College 2004 — 2004
Certificate, Police Reserve Officer Academy
Wayne State University 2004 — 2004
Spanish
Oakland Community College 2002 — 2004
Spanish
University of Michigan 1995 — 1999
BSME, Mechanical Engineering
Rockford High School 1991 — 1995
The Actors Loft
ARS Roofing September 2015 - Present
The Peter B. Goodman Group, LLC April 2012 - Present
Verizon Wireless December 2013 - February 2015
Flamingo Resort and Spa March 2011 - June 2012
Sun Pacific Mortgage & Real Estate October 2010 - December 2011
Law Offices of Douglas H. Bosco January 2008 - September 2010
Skills
Hospitality, Retail/Wholesale, Online Marketing, Web Analytics, Keyword Analysis, Sitemaps, SEM, Traffic Generation, Email Marketing, Article Marketing, Tourism, Nightlife, Social Media Marketing, Political Campaigns, Volunteer Organization, Canvassing, Retail Management, Wholesale Sales, Store Design, Store Management, In-store Marketing, Entrepreneurship, Customer Service, Web Design
Education
Santa Rosa Junior College 2008 — 2013
Associate of Science (A.S.), Natural Resource Economics
Cardinal Newman High School 2004 — 2008
Diploma, Math & Economics
Verizon Wireless October 2011 - Present
Verizon Wireless October 2010 - October 2011
Skills
, NetWork Flow, Xng,..., LTE, CDMA, RF, 3G, GSM, Wireless, UMTS, Microwave, EVDO, Telecommunications, CDMA2000, RF Engineering, Microsoft Excel, Troubleshooting, Electronics, Antennas, Cellular Communications, RF design, Networking, Optimization, Drive Test, 4G, WiMAX, WCDMA, HSPA, Actix, RF Design
Education
Savannah State University
Bachelor of Science (BS), Electrical and Electronics Engineering
Verizon Wireless May 2006 - June 2012
Verizon Wireless September 2003 - May 2006
Verizon Wireless August 1998 - September 2003
Verizon August 1994 - August 1998
Skills
Financial Analysis, Financial Reporting, Project Management, Collaborative Problem..., Supervising, Training, Financial Accounting, Bilingual, Detail Oriented, Team Player, Highly motivated to..., Supervisory and..., Budgeting, CACS, ACSS, Budgets, Leadership, Teamwork, Credit, Customer Service, Microsoft Excel, Call Center, Analysis, Microsoft Office, Sales, Payroll, Access, Customer Satisfaction, Accounting, Forecasting, Data Analysis, Call Centers, Employee Training, Microsoft Word, Account Management, Accounts Receivable, Customer Retention, Team Building, Wireless, Telecommunications, Time Management, Outlook, PeopleSoft, Customer Experience, QuickBooks, Team Leadership, Direct Sales
Education
Saint Martin's University
Bachelor of Arts (B.A.), Business/Managerial Economics
Seattle Central Community College
Verizon Wireless January 2011 - Present
PCCS/PEMCO INSURANCE November 2007 - October 2010
Western Wireless Corporation/Alltel Corporation January 1999 - January 2007
Western Wireless Corporation January 1998 - January 1999
OVERLAKE SERVICE LEAGUE January 1990 - January 1992
Skills
Call Center, Vendor Management, Customer Service, Troubleshooting, Customer Satisfaction, Telecommunications, ITIL, Customer Retention, Customer Experience, Help Desk Support, Software Installation, Technical Support, Outlook, Microsoft Office, VoIP, Call Centers, Training, Leadership, Software Documentation, Team Building, Project Management
Education
Seattle University 1988 — 1990
Criminal Justice
Aurora High School 1973 — 1977
Neuromechanical Innovations March 2012 - Present
A4 Intellex Business Consulting February 2011 - November 2011
University of Phoenix December 2009 - September 2010
Bank of America May 2009 - November 2009
Verizon Wireless July 2007 - November 2008
Skills
Sales Operations, Product Launch, Sales, Salesforce.com, Cold Calling, Medical Devices, Negotiation, Customer Retention, Sales Presentations, Team Leadership, Sales Process, Selling Skills, Product Marketing, Direct Sales, Trade Shows, Selling, Building Relationships, Marketing, Outlook, Pricing, Microsoft Office, Customer Service, Team Building
Education
Scottsdale Community College 2014 — 2017
Bachelors Degree, Interior Design
Mogollon High School 2003 — 2007
High School Diploma, General Studies
Northern Arizona Vocational Institute of Technology (NAVIT/NPC) 2005 — 2006
Photography
Time Warner Cable Business Class April 2013 - Present
Canon Solutions America May 2011 - February 2012
Xerox August 2008 - April 2011
Verizon Wireless July 2005 - August 2008
Skills
Cold Calling, Account Management, Sales Process, Direct Sales, Salesforce.com, Sales, B2B, New Business Development, Sales Operations, Sales Presentations, SaaS, Customer Retention, Channel, Managed Services, Customer Satisfaction, CRM, Contract Negotiation, Customer Service, Marketing, Business Process, Telecommunications, Solution Selling, Cloud Computing, Strategy, Selling
Education
Schreiner University 1997 — 1999
Business
Euless Trinity High School
Sabbatical August 2013 - March 2015
Mission Critical Wireless acquired by DMI November 2012 - July 2013
LOA February 2009 - June 2011
Verizon Wireless September 2006 - February 2009
Contract Microsoft April 2005 - April 2006
Nextel April 2000 - September 2004
Sprint PCS August 1997 - April 2000
Skills
Project Management, Account Management, Strategic Partnerships, Mobile Technology, Solution Selling, Key Account Development, Customer Retention, Channel Partners, Consultative Selling, Mobile Devices, Telecommunications, Wireless, Strategy, Sales Operations, Product Management, Managed Services, CRM, Direct Sales, Salesforce.com, Management, Negotiation, Vendor Management, Business Development, SaaS, Channel, Cloud Computing, Strategic Planning, Leadership, Enterprise Software, Unified Communications, Team Leadership, Go-to-market Strategy, Networking, Marketing, Product Marketing, Professional Services, Sales Presentations, Mobile Communications, Sales Management, Key Account Management
Education
Seattle Pacific University
Healthcare Management Administrators August 2014 - April 2015
Heated Details August 2011 - February 2014
Liberty Mutual Insurance March 2010 - August 2011
America One Finance October 2006 - March 2008
Verizon Wireless August 1997 - October 2006
Skills
Project Management, Telecommunications, Workforce Management, T1, Call Center, Customer Experience, Microsoft Excel, Microsoft Office, Customer Service, Call Centers, Email Marketing, Leadership, Team Building, New Business Development, Negotiation, Data Analysis, Process Improvement, Cross-functional Team..., IT Management, Management, Salesforce.com, E-commerce, Business Analysis
Education
Seattle Community College-South Campus 2010 — 2011
Studied Business and Computer Technology Netowrking, Business/Office Automation/Technology/Data Entry
Verizon Wireless Loan Officer1st Mortgage CompanyJanuary 2000 - December 2010
Education
Savannah State University 2004 — 2006
Verizon Wireless 2010 - Present
Verizon Wireless 2008 - 2010
Verizon Wireless 2006 - 2008
Skills
Human Factors -..., CRM, Marketing, Management, Email Marketing, Mobile Devices, Sales
Education
Savannah College of Art and Design 2008 — 2010
Certification Program, Graphic Design & Web Design
Diablo Valley College (DVC) 1996 — 1998
Design and Visual Communications, General
Computer Connections March 2008 - Present
Verizon Wireless October 2006 - February 2008
Education
Schreiner University
Business/Communications
Verizon Wireless May 2009 - April 2011
Cricket Communications 2004 - 2007
Skills
Telecommunications, Switches, Management, Wireless, CDMA
Education
Santa Barbara Business College-Santa Maria 1965 — 1969
None, Quality Control Technology/Technician
Boeing Commercial Airplanes March 2008 - Present
Boeing April 2005 - March 2008
Verizon Wireless March 2004 - August 2004
Time Oil Co. January 2000 - December 2001
Internal Revenue Service September 1987 - February 1997
Internal Revenue Service September 1986 - August 1987
Internal Revenue Service July 1984 - August 1986
Internal Revenue Service July 1983 - July 1984
Internal Revenue Service May 1979 - July 1983
Congressional Management Foundation January 1977 - April 1977
Skills
Workforce Planning, Employee Relations, Personnel Management, Onboarding, Organizational..., Affirmative Action, Performance Management, Labor Relations, Succession Planning, Applicant Tracking..., Leadership, Employee Engagement, Employee Training, Project Management, Management Development, Hiring Employees, Permanent Staffing, Diversity & Inclusion, Benefits Administration, College Recruiting, Human Resources, EEO, Talent Management, HR Policies, New Hire Orientations, Talent Acquisition, Interviews, Career Development, Employment Law, Leadership Development, Policy, Workshop Facilitation, Hiring, Training, Training Delivery, Staff Development, Employee Recognition, Instructional Design, PeopleSoft, Cultural Diversity, Resume Writing, Process Improvement, Recruiting, Program Management, Team Building, Coaching
Education
Seattle Pacific University 2008 — 2008
certificate, Professional Human Resources (PHR)
JFK HS
College Prep, Mathematics, Foreign Languages
University of California, Los Angeles
Bachelor's Degree, Political Science, Public administration, History
BlueLinx Corporation July 2001 - Present
Verizon Wireless November 1999 - June 2001
Skills
Inventory Management, Budgets, Procurement, Logistics, Negotiation, Customer Service, Process Improvement, Accounting, Account Management, Payroll
Education
Savannah College of Art and Design
Savannah State University
Verizon Enterprise Solutions January 2014 - Present
Verizon Enterprise Solutions Group December 2011 - January 2014
VerizonWireless January 2009 - December 2011
Verizon Wireless April 2007 - December 2008
Verizon Wireless January 2000 - March 2007
Verizon Wireless October 1996 - December 1999
U S WEST January 1992 - September 1996
U S WEST September 1988 - December 1991
Skills
Team Leadership, Call Center, Team Building, Training, Coaching, Strategic Planning, Strategic Partnerships, Project Management, Management Consulting, Customer Satisfaction, Call Centers, Leadership, Telecommunications, Employee Training, Program Management, Customer Service, Organizational..., Management, Customer Retention, Wireless, Leadership Development, Customer Experience, Change Management, Sales, Sales Operations, Performance Management, Process Improvement, Cross-functional Team..., Time Management, Staff Development, Vendor Management, Strategy, Account Management, Instructional Design, Solution Selling, Business Strategy, Conflict Resolution, Training Delivery, Employee Relations, Business Development, Recruiting, M2M, Employee Engagement, Onboarding, Cellular Communications, 4G, Talent Management, Workforce Management, T1, Cold Calling
Education
Seattle Pacific University 1989 — 1990
post graduate MBA classes, focus on Human Resources
The University of Montana 1980 — 1981
Masters, Education; Guidance & Counseling
University of Montana 1976 — 1980
Bachelor of Arts (B.A.), Psychology
CDK Global November 2014 - Present
McKesson June 2013 - November 2014
General Motors February 2013 - May 2013
Verizon Wireless September 2003 - June 2012
Remy Cointreau October 2000 - July 2003
Skills
Call Center, Customer Experience, Conflict Resolution, Troubleshooting, Customer Service, Team Building, Leadership, Team Leadership, Social Networking, Project Management, Coaching, Proposal Writing, Recruiting, Analytical Skills, Employee Relations, Call Centers, Human Resources, Marketing, Sales, Process Improvement, Training, Management, Time Management, Leadership Development, Customer Satisfaction, Wireless, Talent Acquisition, Customer Retention, Analysis, Marketing Strategy, Onboarding, B2B, Quality Assurance
Education
Schoolcraft College 2009 — 2015
Pursuing my degree, Business Administration, Management and Operations
Wayne County Community College
Business Management
Verizon Wireless January 2000 - Present
McDonald's March 1998 - February 1999
Skills
Account Management, Team Building, Customer Satisfaction, Telecommunications, Solution Selling, Sales Operations, Sales, B2B, Customer Experience, Direct Sales, Team Leadership, Call Centers, Selling, Forecasting, Customer Retention, Wireless, Customer Service
Education
Seattle Central College 1997 — 2000
General
Tata Consultancy Services August 2015 - Present
Windows Management Experts April 2015 - June 2015
Bank of America January 2013 - June 2014
T-Mobile August 2011 - April 2012
Microsoft July 2010 - July 2011
Verizon February 1977 - February 2009
Verizon Wireless 1991 - 2009
AirTouch Cellular 1991 - 2001
USWest NewVector Group 1988 - 1994
U S WEST February 1981 - February 1985
Skills
CISSP, Security, Network Security, Firewalls, Computer Hardware, Integration, Management, Cisco Technologies, Telecommunications, Wireless, Cloud Computing, Data Center, Networking, TCP/IP, Technical Support, Vendor Management, Troubleshooting, Information Security, System Deployment, Active Directory, Virtualization, System Administration, Windows Server, Disaster Recovery, Network Administration, Servers, Computer Security
Education
Western Washington University 1971 — 1976
BA, Philosophy, Psychology, Computer Science
Seattle Central College
Accounting
Seattle University
Business
Macys.com June 2015 - Present
Verizon Wireless August 2012 - January 2014
Verizon Wireless April 2012 - July 2012
Verizon Wireless December 2010 - July 2012
Wine Country Bride September 2010 - November 2010
Borders November 2008 - August 2010
Arroyo Vista, UC Irvine May 2007 - June 2008
Sonoma Jet Center April 2005 - August 2006
Skills
iOS development, Objective-C, Java, Spritebuilder, Event Planning, Facebook, PowerPoint, Microsoft Word, Data Analysis, Outlook, Microsoft Office, Research, Social Media, Public Speaking, Microsoft Excel, Event Management, Fundraising, HTML, Teaching, iOS Development, Mobile Applications, CSS, JavaScript
Education
University of San Francisco 2014 — 2016
Bachelor of Science (B.S.), Computer Science
Santa Rosa Junior College 2012 — 2012
Bachelor of Science, Computer Science
Sonoma State University, School of Extended Education 2010 — 2010
Bachelor of Arts, Computer Science
University of California, Irvine 2006 — 2010
Bachelor of Arts (B.A.), International Studies
University of Sussex 2008 — 2008
International Relations and Affairs
Verizon Wireless July 2013 - Present
Accenture Technology Solutions December 2011 - June 2013
Skills
Microsoft SQL Server, Quality Assurance, HP QC 10, Microsoft Excel, Microsoft Office, MS Access, TFS, HP QC ALM
Education
Sathyabama University 2001 — 2003
Masters, IT&MGNT
Verizon Wireless February 2013 - Present
Verizon Wireless November 2010 - February 2013
Skills
Security, Information Security..., Vulnerability Management, Compliance, Security Awareness, CISM, Vulnerability Scanning, Risk, CISSP, Infrastructure Security, Network Security, Security Assessments, Web Application Security, Ethical Hacking, Information Security..., Nessus, Application Security, Vulnerability Assessment, Hardening, Penetration Testing, Security Policy
Education
Stevens Institute of Technology
University of Ontario Institute of Technology
MITS, IT Security
Saurashtra University
B. Eng., Mechanical Engineering
MetroPCS 2007 - Present
Verizon Wireless 2004 - 2007
Sprint 1998 - 2004
The Good Guys 1988 - 1996
Education
Santa Rosa Junior College 1987 — 1989
Verizon Wireless May 2006 - June 2012
Verizon Wireless July 2003 - May 2006
Verizon Wireless October 1999 - July 2003
Verizon Wireless 1998 - 1999
Verizon Wireless 1994 - 1998
Verizon Wireless 1993 - 1994
Skills
Telecommunications, Call Center, Wireless, Customer Experience, Customer Retention, Cellular Communications, Workforce Management, Project Management, Customer Satisfaction, Process Improvement, Coaching, Training, Mobile Devices, Change Management, Troubleshooting, Business Analysis, Customer Service, Statistical Reporting, Performance Reporting, Manage Multiple Projects, Create and Analyze..., Adaptability, Flexible Approach, Exceed Deadlines, Microsoft Excel, Driven By Results, Lead People
Education
Livonia Career Center 1984 — 1985
Computer Program Certificate
Schoolcraft College
Business/Accounting
Goldman Sachs March 2015 - Present
Verizon Wireless February 2014 - March 2015
The Hibbert Group September 2011 - February 2014
Tata Consultancy Services September 2009 - September 2011
Skills
Core Java, Hibernate, Spring, Struts, Web Services, Web Applications, SQL, JavaScript, JavaScript Libraries, CSS, Java Enterprise Edition, Matlab, Solution Architecture, REST
Education
Sardar Patel University
Bachelor of Engineering (BE), Computer Engineering
Verizon Wireless August 2009 - Present
Education
Seattle Pacific University 2005 — 2009
OtterBox March 2014 - July 2015
OtterBox November 2012 - March 2014
Verizon Wireless July 2011 - July 2012
Football Fanatics August 2008 - October 2010
University of North Florida August 2006 - August 2008
Starbucks Coffee Company June 2004 - 2008
Apple Retail August 2006 - September 2007
The Pineapple Corportation May 2003 - January 2006
Skills
Adobe Creative Suite, Photography, Social Media, Customer Service, Illustrator, Photoshop, Microsoft Office, Photo Editing, Copywriting, Sales, Mac, Social Media Marketing, HTML, Graphic Design, Web Design, CSS, SEO, Digital Photography, Product Photography, Retouching, OS X, iOS, Fine Art, Blogging, Marketing, Troubleshooting, Inventory Control, Retail
Education
University of North Florida 2006 — 2008
BFA, Photography
Savannah College of Art and Design 2004 — 2006
Photography, Ceramics
The University of Kansas 2003 — 2004
Liberal Arts
Vonage July 2014 - Present
IEEE January 2014 - July 2014
AIG March 2011 - January 2014
Verizon Wireless January 2011 - March 2011
ServiceLink December 2009 - January 2011
Nationwide Insurance October 2008 - October 2009
LexisNexis January 2008 - September 2008
Skills
QTP, Test Cases, Quality Center, Test Automation, Automation, Regression Testing, HP QTP, XML
Education
Saurashtra University
Bachelor of Engineering, Information Technology
Pizza Hut August 2012 - Present
Fence Doctor February 2006 - February 2010
Pizza Hut January 2002 - January 2004
Taco Bell 1994 - 2003
Verizon Wireless June 1999 - October 2001
Skills
Customer Service, Cashiering, Training, Telephone Skills, Cooking, Time Management, Leadership, Inventory Management, Customer Satisfaction, Teamwork
Education
Santa Rosa Junior College 2012 — 2015
Certificate, Bookkeeping
Blue Mountain Community College 1989 — 1992
Associate's Degree, Broadcasting
Comerica Bank July 2011 - Present
SMBC March 2011 - July 2011
IBM June 2010 - February 2011
IBM January 2010 - June 2010
IBM March 2008 - December 2009
IBM August 2006 - February 2008
Verizon Wireless May 2005 - July 2006
Skills
HACMP
Education
Sardar Patel University 2000 — 2002
M. Sc, Information Science
CDAC Akurdi, Pune
Sainik School Balachadi
A2LiVE / Ato Ato Integrated Media August 2015 - Present
Tableau Software June 2015 - July 2015
Booking.com December 2014 - June 2015
Verizon Wireless September 2014 - September 2014
Housing & Food Service at the University of Washington December 2013 - February 2014
Gossip Espresso and Tea 2011 - 2014
InventIT Solutions June 2013 - August 2013
Skills
Interpersonal Skill, Data Analysis, Multicultural, Customer Service, Marketing Research, Languages, Microsoft Office, Teamwork, English, Research, Salesforce.com, Communication
Education
University of Washington 2012 — 2014
Bachelor of Arts (B.A.), Major in Economics, Minor in Business Administration
Seattle Central Community College 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Grant High School Grant, MI 2009 — 2010
US High School Diploma
Shanghai Pinghe School 2003 — 2007
Verizon Wireless November 1998 - Present
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Customer Satisfaction, Customer Experience, Sales, Cellular Communications, Sales Operations, Mobile Devices, Cold Calling, Solution Selling
Education
Santa Rosa Junior College
Verizon Wireless September 2015 - Present
Skills
Sales Management, Customer Service, Team Leadership, Team Building, Call Center, Customer Satisfaction, Call Centers, Sales Process, Customer Retention, Wireless, Sales Operations
Education
Schenectady County Community College
Sprint September 2014 - Present
Verizon Wireless August 2011 - September 2014
Verizon Wireless 2008 - 2011
Verizon Wireless 2007 - 2008
Verizon Wireless 2006 - 2007
Islehoppa Construction March 2006 - September 2006
Verizon Wireless 2005 - 2006
Skills
Project Management, Six Sigma, Direct Sales, Retail Management, Merchandising, Store Management, Sales Operations, Customer Experience, Customer Satisfaction, Customer Experience..., Customer Escalation..., Project Coordination, Sales, Telecommunications, Customer Service, Process Improvement, Customer Retention, Team Building
Education
Villanova University 2010 — 2011
Certification, Six Sigma
Savannah State University 2004 — 2006
Applied Mathematics
The Ohio State University 1997 — 2001
Applied Mathematics
Safelite July 2011 - Present
ACS February 2010 - May 2011
st Choice Auto Glass January 2008 - January 2010
Unique Auto Glass January 2006 - January 2008
FedEx January 2003 - January 2006
Verizon Wireless January 2000 - January 2003
Skills
Web Development, Glazing, Automotive, Call Center
Education
Phoenix University
High School Equivalency
High School Diploma, Basic Study
Scottsdale Community College
Verizon Wireless June 2011 - Present
Chalk Hill Estate Winery March 2011 - April 2012
Fountaingrove Golf and Athletic Club June 2010 - June 2011
Ronald Dinan & Associates: Attorneys at Law January 2011 - April 2011
The Meat and Wine Co, Sydney November 2009 - April 2010
The Village Pantry and Oakroom September 2008 - September 2009
Applebee's Bar and Grill June 2006 - April 2007
Skills
Sales, Marketing, Management, Mobile Technology, Wireless Devices, Customer Service, Word Perfect, Google, Google Cloud, Android..., Apple iPhones/tablets, Public Relations
Education
UC Los Angeles 2007 — 2009
BA, Political Science with focus on International Relations
Santa Rosa Junior College 2005 — 2007
Bachelor of Arts, Political Science; focus on International Relations
Verizon Wireless February 2012 - Present
Enterprise Rent-A-Car June 2010 - February 2012
Cal State Central Credit Union August 2007 - June 2010
Education
Sonoma State University 2012 — 2014
MBA
Sonoma State University 2008 — 2010
Bachelor of Science, Business Marketing
Santa Rosa Junior College 2006 — 2008
AA, Business Admistration
QWEST COMMUNICATIONS CORP November 2006 - March 2011
Washington Mutual Bank March 2002 - February 2006
Verizon Wireless July 1997 - November 2001
Skills
Customer Service, Collections, Loan Servicing, Customer Relations, Microsoft Office, Problem Solving, Account Management, Coaching, Administration, Sales Management, Billing, Quality Assurance, Telecommunications, Credit, Call Center, Business Management, Databases, English, Customer Satisfaction, Data Entry, Negotiation, Event Management, Research, Process Improvement, Documentation, Inventory Management, Program Management, Supervisory Skills, Telephone Skills
Education
University of Washington 1993 — 1995
Master Of Social Work, Mental Health Counseling
University of Washington 1990 — 1993
Bachelor Of Arts, American Ethnic Studies
Seattle Central Community College 1985 — 1989
Associate Of Arts, Psychology
Bank of America June 2015 - Present
Verizon Wireless September 2012 - June 2015
Verizon Wireless January 2012 - November 2012
Verizon Wireless August 2009 - December 2011
Skills
Customer Satisfaction, Critical Thinking, Time Management, Teamwork, Microsoft Office, Inventory Management, fluent in Urdu/ Hindi, Customer Service, Sales, Management, Account Management, Leadership, Social Networking
Education
Sonoma State University 2010 — 2011
Bachelors of Science, Business Management
Santa Rosa Junior College 2006 — 2008
Associates Degree, Business Administration and Management, General
WestAmerica Bank July 2013 - Present
Balance Management LLC April 2012 - June 2013
Kaiser Permanente April 2010 - April 2012
Verizon Wireless November 2008 - February 2012
Sonoma Coffee Company April 2005 - November 2008
Skills
Management, Writing, Editing, Payroll, Accounts Payable, Accounts Receivable, Receptionist Duties, Data Entry, Food & Beverage
Education
Sonoma State University 2008 — 2010
Liberal Arts, Liberal Arts and Sciences/Liberal Studies, 3.8 GPA
Santa Rosa Junior College 2001 — 2007
General Education, Associates of Arts Degree
Verizon Wireless August 2010 - Present
Sticky Fingers Restaurants March 2008 - August 2010
Social Security Administration June 2009 - August 2009
Savannah State Womens Basketball Team October 2006 - May 2009
Skills
Customer Service, Retail Sales, Leadership, Web Design, Business Planning, Management, Selling, Sales, Retail, Access, Merchandising, Customer Satisfaction, Team Leadership, Direct Sales, Inventory Management, Social Networking, PowerPoint, Microsoft Excel, Sales Process, Sales Management, Microsoft Office, Cold Calling, Training, Team Building, Customer Experience, Time Management, Microsoft Word, Coaching, Employee Training
Education
Savannah State University 2005 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management
CDW July 2015 - Present
Verizon Wireless August 2012 - January 2015
AT&T March 2012 - August 2012
Wireless Advocates September 2011 - March 2012
Walmart May 2010 - June 2011
Skills
Retail Sales, Customer Service, Technical Support, Sales, Management, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Entrepreneurship, Call Centers, Sales Process, Wireless, Telecommunications, Mobile Devices, Solution Selling, Cellular Communications, B2B, Salesforce.com, Retail, Sales Management, Team Leadership, M2M, Networking, Quotas, Sales Presentations, CRM, Product Marketing, Time Management, Merchandising, Inventory Management, Vendor Management, Employee Training, Mobile Technology, VoIP, P, New Business Development, Lead Generation, Pricing, Business, 4G, Telephony, Strategy, Marketing, Team Building, Competitive Analysis, Business Development, Managed Services, Building Relationships
Education
Eastern Michigan University 2013 — 2015
Bachelor of Business Administration (BBA), Computer Information Systems, 3.65
Schoolcraft College 2012 — 2013
Associate's degree, Business Administration and Management, General
Schoolcraft College 2010 — 2012
Associate's degree, Marketing/Marketing Management, 3.8
Salem High School 2003 — 2007
High School Diploma