Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Cricket Communications February 2009 - Present
Verizon Wireless April 2002 - January 2009
Skills
Telecommunications, Wireless, Direct Sales, Account Management, Sales Management, Mobile Devices, Sales Operations, VoIP, Customer Retention, Solution Selling, Sales, Product Management, IP, Customer Satisfaction, CDMA, Management, Customer Experience, Customer Service, Sales Process, Mobile Communications, Team Leadership, Retail, Cellular Communications, Cold Calling, Team Building, Training, Inventory Management, Leadership, Marketing
Education
Sinclair Community College 1999 — 2002
Fusion Beads July 2012 - Present
Classmates Online May 2007 - July 2011
Verizon Wireless November 2006 - April 2007
Verizon Wireless 2004 - 2006
Verizon Wireless 2001 - 2004
Skills
Call Center, Process Improvement, Training, Telecommunications, Customer Retention, Customer Experience, Customer Satisfaction, Sales, Call Centers, Team Management, Team Building, Troubleshooting, Account Management, Customer Service, Management, Coaching, Leadership, Software Documentation, Quality Assurance, Social Skills
Education
University of Washington 2014 — 2016
Bachelor of Arts (BA), Communications
Shoreline Community College 2012 — 2014
Associate of Arts (A.A.)
Boeing September 2014 - Present
Boeing 2012 - 2014
Verizon Wireless 2011 - 2012
Verizon Wireless 2008 - 2011
Verizon Wireless 2006 - 2008
Skills
Telecommunications, Wireless, CDMA, LTE, 4G, Cellular Communications, EVDO, Call Center, 3G, Mobile Devices, Customer Experience, Customer Satisfaction, Customer Retention, Troubleshooting, Technical Support, Customer Service, Net Promoter Score, Call Centers, Sales, Networking, Analysis, Windows, Customer Support, Mobile Technology
Education
Western Washington University 1999 — 2001
Bachelor of Arts, American Cultural Studies
Shoreline Community College 1995 — 1998
Associate of Arts (A.A.), General Studies
Verizon Wireless September 2013 - Present
Stand-up Comedian, Promoter. October 2012 - Present
RadioShack May 2009 - August 2013
UPS July 2012 - September 2012
KFC January 2007 - May 2009
Skills
Marketing, Sales, Retail, Customer Service, Wireless, Merchandising, Visual Merchandising, Retail Sales, Direct Sales, Social Networking, Team Leadership, Planograms, Driving Results
Education
Sierra College 2008 — 2011
Associate's degree, Marketing, 2.8
Heartbeat CPR 2009 — 2009
Certification, Professional Rescuer CPR, 4.0
49er DECA 2007 — 2008
Certificate of Completion, Sports Entertainment and Marketing, 4.0
Oakmont High
High School Diploma, High School Diploma
Lexis Nexis State Net January 2014 - Present
Starbucks September 2004 - Present
Verizon Wireless July 2013 - November 2013
Safeway July 2010 - March 2011
Redwood City Police Department June 2000 - August 2003
Redwood City Police Department June 1998 - August 2003
Skills
Customer Service, Retail, Team Building, Store Management, Sales, Outlook, Microsoft Excel, Strategy, Cash Handling Experience, Phone Etiquette, Sales Process, Photography, Barista Training, Professional..., Lync, General Office Skills, Idea Generation, Mentoring, Computer Proficiency, Adaptability, Empathy
Education
Sierra College 2005 — 2007
Associate's degree, Administration of Justice
Sierra College 2005 — 2007
Associate's degree, Courts, Correction and Law Enforcement
Unisun Solar, Incorporated July 2015 - Present
Placer Dermatology January 2014 - Present
Premier Power Renewable Energy October 2006 - December 2013
Verizon Wireless 2002 - 2006
Techconnectix Corporation 2002 - 2003
Next Information Systems 2001 - 2002
Nordic Information Systems 1999 - 2001
Skills
Organizational..., Construction Management, Project Portfolio..., Sales Operations, Team Leadership, Software Project..., Software Engineering, Software Development, Renewable Energy, Project Management, Alternative Energy, Strategic Planning, Photovoltaics, Solar Energy, Business Development, Strategy, Wind, Sustainable Energy, Cleantech, Management, Energy Efficiency, Procurement, Solar Thermal, Leadership, Energy Management, Energy
Education
University of Phoenix
BS Business Management, Business, Management, Marketing, and Related Support Services
Wichita State University
Aerospace, Aeronautical and Astronautical Engineering
Sierra College 2014 — 2014
Emergency Medical Technician Certification, Health Sciences - Emergency Medical Technician
UnitedHealth Group February 2014 - Present
UnitedHealth Group August 2010 - February 2014
The Connor Group July 2008 - June 2010
Verizon Wireless June 2006 - July 2008
Skills
Sales Management, Customer Service, Cold Calling, Sales, Recruiting, Applicant Tracking..., Talent Acquisition, Marketing, Employee Benefits, Human Resources, Coaching, Employee Relations, Talent Management, Interviews, Insurance
Education
Wright State University 2004 — 2008
B.A. Organizational Communication, Organizational Communication, General
Sinclair Community College 2003 — 2006
A.A. Communications, Communication, General
Movero April 2013 - Present
Sprint January 2011 - March 2013
Verizon Wireless February 2008 - December 2010
Integrity Wireless, LLC January 2007 - December 2008
Skills
Telecommunications, Wireless, Direct Sales, Sales, Solution Selling, Team Leadership, Product Management, Cellular Communications, Mobile Technology, Leadership, Managed Services, Microsoft Office, Project Management, Business Analysis, Training, Customer Experience, Customer Satisfaction
Education
Sinclair Community College 2003 — 2006
Computer Science
beavercreek high school 1999 — 2003
General Studies
Verizon Wireless August 2009 - Present
FFP Global 2006 - 2009
Progressive Insurance 2003 - 2006
Skills
Training, Supervisory Experience, Wireless Networking, Electronics Repair, Underwriting, Property & Casualty..., Call Centers, Customer Retention, Telecommunications
Education
TechSkills of Sacramento 2010 — 2011
Network+ Certification, Computer Systems Networking and Telecommunications
Sierra College 2004 — 2008
None, Criminal Justice/Police Science
Sierra College Police Academy 2006 — 2006
POST Basic Certificate, Law Enforcement
Edward Jones February 2009 - Present
Verizon Wireless November 2003 - January 2009
Skills
Budgets, Business Development, Customer Service, Disability Insurance, Estate Planning, Finance, Financial Analysis, Insurance, Investments, Management, Microsoft Excel, PowerPoint, Retirement Planning, Strategic Financial..., Strategic Planning, Wealth Management, Financial Planners, Business Planning, Leadership, IRAs, Financial Planning
Education
CSU Sacramento 1998 — 2001
Bachelor of Science (B.S.)
Sierra College 1996 — 1998
Associate of Science (A.S.)
Fremont Ford Sheridan August 2014 - Present
Sears Authorized Hometown Stores, LLC July 2013 - November 2013
Family Dollar September 2012 - July 2013
Rent-A-Center March 2012 - September 2012
Wild West Cellular May 2009 - January 2010
TCI Wireless November 2008 - April 2009
2009 - TCI, Inc November 2008 - April 2009
Schwan's Consumer Brands October 2008 - November 2008
Cellular Plus February 2005 - September 2008
Verizon Wireless February 2005 - September 2008
Skills
Retail, Merchandising, Sales Management, Team Building, Inventory Control, Sales, Customer Service, Account Management, Loss Prevention, Negotiation, Microsoft Office, Strategic Planning, Operations Management, Visual Merchandising, Pricing, Management, New Business Development, Time Management, Budgets, Process Scheduler, Recruiting, Marketing, Human Resources, Employee Relations, Project Planning, Coaching, Training, Inventory Management, Customer Satisfaction, P&L, Networking, Leadership
Education
Various Fred Pryor Training Seminars 1993 — 1995
Sheridan High School 1975 — 1991
Diploma
Sheridan College 1985 — 1987
N/A, Computer Science
Sheridan College 1985 — 1986
Encompass Compliance, Corp. May 2015 - Present
Audible Ventures July 2005 - Present
TalentWise February 2013 - April 2015
TalentWise May 2007 - February 2013
One Reel September 2004 - September 2011
Virginia Mason Medical Center July 2004 - May 2007
Verizon Wireless February 2001 - July 2004
Skills
Leadership, Training, Program Management, Customer Service, Team Building, Account Management, Human Resources, Background Checks, Drug Testing, Business Development, Sales Operations, Onboarding, Sales, Salesforce.com, Marketing, Policy, Strategic Planning, Microsoft Office, Employee Relations, Process Improvement, Product Development, Outlook, Microsoft Excel, Drug Free Workplace, Contract Negotiation, Occupational Health, Supervision, Coaching, Event Management, Event Planning, Risk Assessment, Consulting, Fingerprinting, Event Security, Public Speaking, Social Media, Risk Management, DOT regulations, DOT Compliance, Program Development, Program Evaluation, Growth Management, Strategic Consulting, SaaS, Revenue Enhancement, Lead Generation, Strategic Partnerships, New Business Development, Webinars, Sales Presentations
Education
University of Washington 2002 — 2004
Business Administration, Digital Arts/Production
Shoreline Community College 2000 — 2002
AA, Business, Criminal Justice
Verizon Wireless July 2015 - Present
Verizon Wireless March 2014 - Present
BJ's Restaurants, Inc. January 2006 - October 2013
Skills
Restaurants, Restaurant Management, New Restaurant Openings, Hospitality, Food Safety, Customer Service, Recruiting, Coaching, Talent Acquisition, Training, Team Building, Food, Food & Beverage, Hiring, Management, Pre-opening, Food Service, Employee Training, Sales, New Hire Orientations, Retail, Applicant Tracking...
Education
Sierra College
Associates Degree, Liberal Arts and Humanities
Hitachi Data Systems January 2012 - Present
Delta Dental of California May 2009 - January 2012
Hitachi Data Systems May 2009 - May 2010
Verizon Wireless May 2008 - May 2009
RagingWire Enterprise Solutions March 2004 - May 2008
Surewest Communications 2000 - 2002
Skills
Hitachi Data Systems..., Netapp Filers, HNAS Filers, Solutions Architect, VSP, VMWARE ESX, Solaris 8/9/10, Red Hat Linux, Hitachi Content..., Cisco MDS SAN switches, Cisco Nexus Switching, Brocade DCX Switching, HP-UX, Network Design &..., Disaster Recovery, Enterprise Software, System Administration, Storage, Virtualization, Enterprise Storage, VMware, Data Center, Managed Services, NAS, VMware ESX, Enterprise Architecture, SAN, Security, Integration, Storage Area Networks, Cisco Technologies, Cloud Computing, Solaris, NetApp, NetApp Filers
Education
Sierra College 2000 — 2004
AA, CS
Verizon Wireless September 2013 - Present
Hoshizaki America 2005 - 2012
Education
Shorter College 2007 — 2012
Bachelor's degree, management, 3.2
Verizon Wireless December 2014 - Present
Verizon Wireless July 2014 - Present
Verizon Wireless November 2003 - Present
Skills
Telecommunications, Wireless, Customer Retention, Customer Experience, Mobile Technology, Customer Acquisition, Mobile Communications, B2B, Call Centers, Direct Sales, Cellular Communications, Salesforce.com, CDMA, LTE, Sales, Team Leadership, Mobile Devices, Customer Service, Customer Satisfaction, Solution Selling, Leadership
Education
Sierra College 2012 — 2018
Associate of Arts (A.A.), Human Resources Management and Services
CSU Sacramento 2012 — 2013
Human Resources Management/Personnel Administration, General
Verizon Wireless February 2015 - Present
Professional musician and performer June 2014 - Present
Tahoe Joe’s Famous Steakhouse April 2008 - August 2013
Self Employed 2003 - 2012
Skills
Outstanding..., Writing, Creative Problem Solving, Conflict Resolution, Small Group..., Public Speaking, Organizational..., Intercultural..., Social Sciences, Microsoft Office, Research, Teaching, Cultural Anthropology, Critical Thinking, Sales, Drum Performance, Marketing, Promoting, Editing, Proof Reading, Creative Thinking, Drums
Education
University of Nevada-Reno 2012 — 2014
Bachelor of Arts (B.A.), Speech Communication
Sierra College 2007 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Premera Blue Cross October 2014 - Present
Comcast Cable February 2013 - August 2014
Verizon Wireless February 2005 - May 2011
Education
Shoreline Community College 1998 — 1998
GED
Bothell High School 1991 — 1993
required
Getty Images June 2013 - Present
14th Ave S Condo Homeowners Association February 2005 - Present
Getty Images August 2011 - June 2013
Russell Investments October 2004 - August 2011
CGI February 2002 - August 2011
Verizon Wireless October 1999 - February 2002
Master Distributors October 1997 - October 1999
Skills
Disaster Recovery, Customer Service, Coordination, Microsoft Office, Contract Negotiation, Problem Solving, User Experience, User Acceptance Testing, Windows, ITIL, Vendor Management, IT Service Management, Incident Management, Process Improvement, Program Management, Troubleshooting, SharePoint, Testing, Team Leadership, Project Management, Management, Project Planning
Education
Western Governors University 2011 — 2014
Bachelor's degree, Business Management
Shoreline Community College 1997 — 1999
Business
CarMax July 2015 - Present
T-Mobile March 2014 - July 2015
Verizon Wireless October 2013 - March 2014
Office Depot April 2008 - October 2013
UPS March 2005 - April 2008
Century Theaters December 2001 - June 2004
Skills
Training, Inventory Management, Customer Service, Sales, Sales Management, Accounting, Customer Satisfaction, Call Centers, Customer Retention, Account Management, Inventory Control, Microsoft Office, Data Entry, Cold Calling, Outlook, Microsoft Word, Time Management
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Accounting
Sierra College 2009 — 2013
Associate of Arts (A.A.), Accounting
Sierra College 2008 — 2013
Associate of Arts (AA), Business Management
Table Games Dealer, Aria Hotel & Casino February 2015 - Present
Aria @City Center December 2009 - February 2015
Excalibur Hotel & Casino August 2005 - December 2009
Westward Ho Hotel and Casino January 2005 - August 2005
Verizon Wireless September 2003 - February 2004
EarthLink July 2000 - August 2003
Skills
Hospitality, Resorts, Hotels, Hospitality Management, Hospitality Industry, Casino, Pre-opening, Food & Beverage, Front Office, Hotel Management, Restaurants, VIP, Concierge Services, Sales, Management, Micros, Rooms Division, Time Management, Revenue Analysis, MICROS
Education
Sierra College 1993 — 2000
Social and Behaviour Sciences
PCI Dealer School, Las Vegas, Nevada
Certificate of Completion, Table Games Dealing & Hospitality
Verizon Wireless December 1998 - October 2014
Verizon Wireless May 2014 - August 2014
Contel Cellular / GTE Wireless February 1995 - December 1997
Skills
Billing Systems, Customer Retention, Microsoft Office, Accounting, Management, Proactive and reactive..., A/R collections, Retail Sales Experience, Employee Management, Accounts Receivable, Call Centers, Training, Procedure Manuals, User Acceptance Testing, Quality Assurance, Process Improvement, Telecommunications..., Document Management, Refunds, Chargebacks, NSF, Forecasting, General Ledger, Credit, Financial Services, Cash Management, Financial Statements, Retail, Credit Cards, Telecommunications, Customer Satisfaction, Journal Entries, Invoicing, Wireless
Education
Shorter College 2004 — 2006
Verizon July 2014 - Present
Verizon Wireless August 2013 - August 2014
Verizon Wireless August 2012 - August 2013
Verizon July 2011 - July 2012
The Computer Science Department of Siena College September 2009 - May 2011
New York Attack Volleyball Club November 2008 - May 2011
Skills
Java, Programming, Microsoft Office, Software Development, PowerPoint, Microsoft Excel, Microsoft Word, Team Leadership, Social Media, Photoshop, Project Management, Project Planning, Adobe Creative Suite, Coaching, Computer Science, HTML, SQL, Eclipse, Databases, Management, Access, SharePoint, Windows, Social Networking, Time Management, Leadership, Process Improvement, SDLC, OS X, Six Sigma, Vendor Management, Lean Manufacturing
Education
Siena College 2007 — 2011
Computer Science
Siena College
B.S, Computer Science
Siena College
Minor, Multimedia
Verizon Wireless October 2014 - Present
Verizon Wireless November 2013 - October 2014
Verizon Wireless October 2000 - November 2013
Verizon Wireless November 1996 - October 2000
The Douglas Company May 1995 - October 1996
ITS December 1992 - March 1995
Hamill Industrial Sales 1991 - 1992
Skills
Coaching, Event Planning, Marketing, Sales Presentations, Outlook, Microsoft Office, Team Leadership, Customer Experience, Cellular Communications, Sales, Customer Service, Mobile Devices, Wireless, Telecommunications, PowerPoint, Microsoft Excel, Leadership, Budgets, Project Planning, Management, Team Building, Customer Retention, Project Management, Time Management, Sales Operations, Customer Satisfaction, Sales Management
Education
Siena Heights University
Business, Management, Marketing, and Related Support Services
Prince of Peace Parish August 2012 - Present
St. Francis of Assisi Parish Manitowoc April 2008 - May 2013
Verizon Wireless August 2011 - May 2012
Cellcom June 2009 - October 2009
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Cpr Certified, Public Speaking, Teamwork, English, Data Entry, Social Media, Teaching, Windows, Social Media Marketing, Youth Ministry, Event Planning, Social Networking, Sales, Facebook, Fundraising, Nonprofits
Education
Silver Lake College 2009 — 2011
University of Wisconsin-Green Bay 2011 — 2012
MetroPCS Commnications August 2010 - Present
MetroPCS Communications May 2003 - August 2010
Nextel Communications January 2002 - January 2003
Verizon Wireless January 1996 - January 2002
Wilkes University August 1986 - August 1996
University of Southern California January 1985 - January 1986
Education
University of Southern California
PhD, Electrical Engineering
Shiraz University
BS and MS, Electrical Engineering
Verizon Networkfleet August 2015 - Present
Verizon Wireless September 2010 - August 2015
Verizon Wireless July 2007 - August 2010
Verizon Wireless February 2006 - June 2007
Verizon Wireless April 2004 - February 2006
Verizon Wireless May 2003 - March 2004
Verizon Wireless July 2002 - May 2003
Enterprise Rent-A-Car July 1999 - June 2002
Skills
Networking, M2M, Wireless, Management, Solution Selling, Sales Management, Customer Retention, Wireless Broadband, Quotas, Strategy, CDMA, Training, Telecommunications, Sales, Direct Sales, Call Centers, 4G
Education
Siena College 1995 — 1999
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Verizon Wireless November 2014 - Present
Verizon Wireless February 2012 - November 2014
Verizon Wireless December 2008 - February 2012
Skills
Wireless, Telecommunications, B2B, Account Management, Sales Prospecting, Customer Retention, Consultative Selling..., M2M, Mobile Devices, Inventory Management, Mobile Payments, Sales, Team Leadership, Sales Operations, Cold Calling, Customer Satisfaction, Solution Selling, Sales Process, Direct Sales
Education
Wright State University 2009 — 2011
Bachelor’s Degree, Business Administration, Management and Operations
Sinclair Community College 2005 — 2008
Associate’s Degree, Business Administration and Management, General
Little Miami
High School
Fidelitas Development July 2015 - Present
NewGround PR & Marketing April 2014 - May 2015
ASUCD January 2014 - April 2014
NOW UC Davis January 2014 - March 2014
ASUCD Lobby Corps September 2013 - March 2014
Verizon Wireless December 2010 - July 2011
Autowest Mazda-Subaru May 2010 - August 2010
Skills
Social Networking, Customer Service, Facebook, Sales, Community Outreach, Event Planning, Leadership, Social Media, Microsoft Office, Restaurants, Cashiering, Time Management, Customer Satisfaction, Food Service, Teamwork, POS, PowerPoint, Hospitality, Microsoft Word, Restaurant Management, Bartending, Culinary Skills, Food Safety, Event Management, Public Relations, Social Media Marketing, Public Speaking, Food & Beverage, Cooking, Menu Development, Catering, Food, ServSafe, Telephone Skills, Interpersonal..., Social Media Outreach, Marketing, Close Attention to..., Organizational..., Microsoft Excel, Editing, Press Releases, Research, Writing, Communication, Advertising, Twitter, Blogging, SEM, SEO
Education
University of California, Davis 2013 — 2015
Bachelor’s Degree, Communication and Media Studies, Political Science
University of California, San Diego 2014 — 2014
Political Science - International Relations
Sierra College 2011 — 2013
Associate of Arts (A.A.), Social and Behavioral Sciences
CBTS October 2014 - Present
Cincinnati Bell Technology Solutions February 2012 - October 2014
Cincinnati Bell August 2009 - February 2012
Verizon Wireless 2007 - 2009
Coldwell Banker Heritage Real Estate 2005 - 2007
FedEx Office 1997 - 2004
Skills
Unified Communications, VoIP, Solution Selling, Cloud Computing, Data Center, Telecommunications, Strategy, Managed Services, Wireless, B2B, Selling, Virtualization, MPLS, Sales Management, Cross-functional Team..., Security, Forecasting, Sales, Call Centers, SaaS, Sales Operations, Business Development, Management, Customer Retention, Leadership, New Business Development, Sales Process
Education
Xavier University
Cincinnati Bell Leadership Program
Cincinnati Bell Technology Solutions
Sinclair Community College
General Studies
Frontline Surveying & Mapping 2015 - Present
Point To Point Land Surveyors, Inc. March 2014 - March 2015
A Abby Group March 2013 - May 2014
Verizon Wireless August 2010 - September 2013
Skills
Telecommunications, Mobile Devices, Wireless, Account Management, B2B, Mobile Technology, Solution Selling, Direct Sales, Product Management, Business Development, New Business Development, Strategic Partnerships, Sales, Mobile Communications, CRM, Product Marketing, Contract Negotiation, Team Leadership, Managed Services, Customer Experience, Cellular Communications, Cold Calling, VoIP, LTE, Construction
Education
Shorter University-College of Adult & Professional Programs
Business/Managerial Economics, 4.0
Verizon Wireless September 2009 - Present
Verizon Wireless October 2007 - September 2009
Verizon Wireless June 2005 - October 2007
Verizon Wireless October 2003 - June 2005
Skills
Strategic Planning, Sales Management, Salesforce.com, Sales Operations, ROI Strategies, ROI Optimization, Employee Training, Educational Technology, Information Technology, Government, Solution Selling, M2M, Customer Retention, Sales Process, Cold Calling, Direct Sales
Education
Shippensburg University of Pennsylvania
Verizon Wireless August 2015 - Present
Verizon Wireless April 2011 - August 2015
Verizon Wireless February 2009 - April 2011
Skills
Customer Retention, Wireless, Account Management, Solution Selling, Direct Sales, Telecommunications, Sales Process, Management, Selling, Cold Calling, Salesforce.com, Sales, Sales Operations, Sales Management, B2B, Customer Satisfaction
Education
Siena College 2004 — 2008
Bachelor of Arts (B.A.), Psychology and Spanish
Center for Cross Cultural Studies 2006 — 2006
Spanish Cultural Studies and Language
Verizon Wireless February 2014 - Present
Verizon Wireless April 2010 - January 2014
Adecco Group July 2008 - March 2009
Skills
Cold Calling, Sales, Sales Operations, Marketing, Sales Management, Business Analysis, New Business Development, Customer Service, Lead Generation, Teamwork, Telecommunications, Technology, Prospect Research, Sales Prospecting, Qualifying Prospects, B2B, Management, Salesforce.com, Direct Sales, Account Management, Sales Process
Education
Sonoma State University 2007 — 2009
Bachelor's degree, Marketing
Sierra College 2004 — 2007
Associate of Arts (AA), Business, Liberal Arts, Psychology
Technogym September 2012 - Present
Technogym March 2011 - September 2012
Technogym 2007 - 2011
Verizon Wireless July 2006 - January 2007
Puget Sound Regional Council March 2006 - June 2006
Skills
Microsoft Office, Customer Service, Troubleshooting, Personal Training, Fitness, Windows, Customer Satisfaction, Networking, Analysis, Customer Experience, Help Desk Support, Account Management, Call Centers, Project Planning, Sales Management, Operations Management, Team Building, Training, Management, Process Improvement, Fitness Training, Wellness, Access, Marketing, Strength Training, Logistics, Technical Support, Strategic Planning, Team Leadership, System Administration, CRM, Coaching, Time Management, Direct Sales, Project Management, Salesforce.com
Education
University of Washington 2002 — 2005
B.A, Geography; Geographic Information Systems
Shoreline Community College 1998 — 2001
Associate of Art and Science, Geographic Information Science and Cartography
Verizon Wireless August 2013 - Present
Tires Plus Total Car Care March 2013 - July 2013
Wireless Store Inc. - Verizon Wireless December 2010 - February 2013
4G Wireless - Verizon Wireless March 2008 - December 2010
Minor Moes Pizza June 2007 - March 2008
Skills
Customer Service, Integrity, Highly motivated..., passionate, Leadership Development, Goals Oriented, Exceptional Listener, Close Attention to..., quick learner, Open Minded, Highly resourceful, Strategic Planning, Profit, Sales Process, Result Oriented, Customer Satisfaction, Accountability, Store Management, Customer Experience, Direct Sales, Sales Operations, Loss Prevention, Goal Oriented, Cold Calling, Cellular Communications, Thinking Outside The Box, Customer Retention, Wireless, Quotas, Leadership, Coaching, Management, Retail, Inventory Management, Marketing, Sales
Education
Sierra College 2007 — 2007
Pine Hills Adventist Academy 2003 — 2007
High School Diploma, General Studies
SA Consumer Products, Inc. November 2014 - Present
Xerox August 2013 - November 2014
Verizon Wireless November 2012 - August 2013
Windstream Communications May 2010 - June 2012
WINDSTREAM COMMUNICATIONS / PAETEC COMMUNICATIONS May 2010 - June 2012
PAETEC June 2009 - May 2010
PAETEC COMMUNICATIONS June 2009 - May 2010
PAETEC COMMUNICATIONS June 2008 - July 2009
PAETEC June 2008 - June 2009
Skills
Telecommunications, Quality Assurance..., Inbound Call Center, Call Monitoring, Email Monitoring, "Witness"- Call..., "Emailtopia"- Email..., World Class Customer..., Phone Etiquette, Communication Training, Business Performance..., Performance Measurement, Committed to..., Employee of the Year, Constructive Feedback, Trend Analysis, Grammar, Mentoring New Hires, New Hire Training, Process Improvement, Work Well Independently, Exceeding Expectations, Organization, Priority Setting, Highly detail oriented, Multi Tasking, Work well without..., Business Communications, Time Management, Ad Hoc Reporting, Microsoft Office, Works well with people, Learning Quickly, Dedicated to work, Information Seeking, Personal Development, Friendly Demeanor, Reliable, Enthusiasm to learn, Open to feedback and..., Call Centers, Customer Service, Customer Satisfaction, Management
Education
Siena College 2000 — 2004
Bachelor of Arts, English Language and Literature, General
Fairport High School 1996 — 2000
Fairport High School Outstanding Senior-Chosen by the Monroe County Council of School Superintendents
Verizon Wireless TelecomunicationsVerizon WirelessJanuary 1984 - June 2012
Verizon Wireless January 1984 - June 2012
Skills
Account Management, Negotiation, Consulting, Customer Service, Customer Retention, Customer Experience, Customer Satisfaction, Sales, Strategic Partnerships, Inventory Management, Net Promoter Score, Technical Support, Troubleshooting, Cellular Communications, B2B, Leadership, Coaching, Customer Support, Team Leadership, Direct Sales, Call Center, Teamwork, Time Management, Management, Cross-functional Team..., Call Centers, Sales Operations, Verbal De-escalation
Education
Shoreline Community College
Associate of Arts (AA), General Studies
University of Washington
Bachelor's degree, Sociology
University of Washington
BA, Sociology
Verizon Wireless May 2010 - Present
BlueTux Internet Services April 2005 - May 2010
Skills
JavaScript, jQuery, HTML5, HTML, CSS, CSS3, PHP, Node.js, Zend Framework, Phonegap, REST, Ruby, PHP Frameworks, HTML 5, Mobile Applications, PhoneGap, Android, MySQL, Mobile Devices, iOS, Backbone.js, XHTML, CMS, AJAX, WordPress
Education
Shoreline Community College 2008 — 2010
Associate's degree, Computer Science
Fifth Third Bank March 2015 - Present
Verizon Wireless January 2013 - March 2015
Cornerstone Office Systems December 2011 - December 2012
Verizon Wireless August 2008 - December 2011
Herff Jones June 2007 - June 2008
Verizon Wireless April 2004 - June 2007
Skills
Android, BREW, Lexmark, Mac OS X, Windows 7, Adobe Creative Suite, Direct Sales, Sales, OS X, Customer Service, Account Management, Leadership, Team Building, Sales Process, Sales Management, Selling, Business Development, Sales Operations, Strategic Planning, B2B, CRM, Customer Satisfaction, Marketing Strategy, Program Management, New Business Development, Salesforce.com, Marketing, Solution Selling, Training, Small Business, Coaching, Cold Calling, Customer Retention, Sales Presentations, Time Management
Education
Western Michigan University 1998 — 2002
B.A, Art
Siena Heights University 1997 — 1998
Art, Music
TMC Travel March 2014 - Present
Verizon Wireless 1997 - 2000
Verizon Wireless 1993 - 1997
Skills
Customer Service, Event Planning, Microsoft Word, Sales, Leisure Travel, Travel Planning, Travel, Adventure Travel, Travel Arrangements, Organizational..., Honeymoons, Cruises, Cruise Lines, International Touring
Education
Sierra College 1992 — 1995
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Jones Library August 2014 - Present
Verizon Wireless August 2010 - August 2014
Skills
Customer Service, Call Center, Telecommunications, Microsoft Office, Customer Satisfaction, Leadership, Data Entry, Negotiation, Microsoft Excel, PowerPoint, Social Media, Project Management, Public Speaking, Strategic Planning, Call Centers, Event Planning
Education
Simmons College 2011 — 2015
Master of Library & Information Science (MLIS), Library and Information Science
University of Richmond 2005 — 2009
BA, Studio Art, Art History, Fine Art Management
Talbots April 2015 - Present
Destination Maternity Corporation September 2013 - November 2014
Avery Dennison May 2011 - September 2013
Sears Holdings Corporation May 2007 - April 2011
Crabtree & Evelyn 2004 - 2007
Reebok 2002 - 2004
Verizon Wireless 2000 - 2002
Monster 1999 - 2000
Stride Rite 1993 - 1999
Skills
Retail, Integrated Marketing, Merchandising, Marketing Strategy, Multi-channel Marketing, Brand Management, Direct Marketing, E-commerce, Digital Marketing, Product Development, Product Marketing, Email Marketing, Marketing, Competitive Analysis, Brand Development, Retail Marketing, Marketing Management, Market Planning, Customer Insight, Online Marketing
Education
Simmons College Graduate Studies
Master of Business Administration (MBA)
St. Lawrence University
BA, English Literature
Walgreens December 2012 - Present
Verizon Wireless July 2012 - December 2012
State Farm August 2004 - July 2012
iGATE Patni January 2009 - June 2012
Patni Americas Inc August 2004 - November 2009
Patni Computer Systems August 2003 - August 2004
Patni Computer Systems January 2001 - August 2002
Skills
Servlets, EJB, J2EE, ESB, JSP, WebSphere Message Broker, Mule ESB, Apache tomcat, Java Enterprise Edition, Tomcat, Web Services, DB2, Scrum, SOA, Spring, Struts, Requirements Analysis, Spring Framework, UML, XML
Education
Shivaji University 1995 — 1999
B.E, Electronics
St Xavier School , Jaipur 1982 — 1994
High School, Computer Science and Maths
Self-employed January 2006 - Present
M&M Bookkeeping January 2001 - December 2003
Verizon Wireless July 1995 - December 2000
San Francisco Federal Savings & Loan August 1989 - July 1995
AB Enterprise July 1987 - August 1989
Skills
Sellers, First Time Home Buyers, Real Estate, Short Sales, Buyer Representation, Investment Properties, Relocation, Foreclosures, Single Family Homes, Listings, Condos, REO
Education
Sierra College 1987 — 1988
Bella Vista HS Fair Oaks CA 1983 — 1987
Upland Software May 2012 - Present
Verizon Wireless April 2008 - March 2012
TesTech, Inc. 2006 - 2008
MetProTech 2004 - 2006
Skills
Troubleshooting, Technical Support, Document Management, Windows Server, Active Directory, Windows 7, SaaS, Document Imaging, Windows, Cloud Computing, IIS, Scanners, Cellular Communications, Enterprise Software, FileBound, Microsoft SQL Server, Computer Hardware, Call Centers, Security, Enterprise Content..., Windows Vista, Customer Service, SQL, iOS, Android, Wireless Networking, Solution Selling, Software Installation, Professional Services, Salesforce.com, Hardware, Integration, Computer Security, Document Capture, Mac OS, Management, Leadership, Servers, Operating Systems, Microsoft Office, Information Security..., Supervising, Quality Management, Quality Control, Digital Photography, Photoshop, Lightroom
Education
IT University Online 2013 — 2014
CompTIA Network+, CompTIA Security+, CompTIA A+
Photo Art Studio 2013 — 2014
Digital Photography, Photoshop
Sinclair Community College 2004 — 2004
Criminal Justice and Corrections
First Allied Securities January 2012 - Present
Self Employed - Charlie Francois June 2009 - Present
The Berry Company November 2010 - January 2012
Profound Logic Software November 2008 - June 2009
Choice One Communications June 2004 - September 2004
Alltel Wireless September 2003 - April 2004
CFI April 2001 - August 2003
Verizon Wireless April 1998 - April 2001
Renaissance Lifestyle Center June 1996 - October 1997
Bally Total Fitness April 1994 - January 1996
Skills
Sales, Customer Service, New Business Development, SQL, Contract Negotiation, Access, Analysis, Management, Team Building, MS Project, Microsoft Office, FrontPage, Relationship Management, HTML, JavaScript, ASP, CSS, Dreamweaver, Organization &..., Software Development..., Software Documentation, Account Management, Program Management, Leadership, Networking, CRM, Project Management, Marketing, Business Analysis, Process Improvement, Vendor Management, SharePoint, Visio, Salesforce.com, Sales Management, SDLC
Education
Wright State University 2007 — 2008
B.S., Management Information Systems
Sinclair Community College 2005 — 2006
A.A.S., Business Administration
Verizon Wireless March 2009 - Present
Fleetcor Technologies September 2007 - January 2009
Education
Sinclair Community College 1994 — 1997
AA, Early Childhood Education
Prime Communications July 2015 - Present
Marketstar September 2014 - January 2015
Verizon Wireless Cellular Sales February 2013 - September 2014
AT&T Prime Communications January 2012 - February 2013
Verizon Wireless May 2010 - September 2010
Skills
Direct Sales, Sales, Solution Selling, Account Management, Telecommunications, Customer Retention, Wireless, Leadership, Sales Operations, Customer Experience, Microsoft Office, Customer Service, Sales Process, Team Leadership, Customer Satisfaction, Sales Management, Cold Calling
Education
Sinclair Community College
Nationwide Insurance May 2014 - Present
3KeyLogic October 2013 - May 2014
3KeyLogic September 2012 - January 2014
Verizon Wireless November 2009 - September 2012
Sprint Nextel July 2008 - October 2009
T-Mobile April 2008 - July 2008
Skills
CCENT, CCNA, Cisco Call Manager, OSPF, Networking, Network Engineering, Cisco Nexus, Firewalls, VPN, Active Directory, VoIP, RIP, Troubleshooting, EIGRP, Cisco Certified, Network Security
Education
Sinclair Community College 2009 — 2011
Associate's degree, System, Networking, and LAN/WAN Management/Manager
Central State University 2003 — 2008
Bachelor of Computer Science, Computer Science
Edward Jones October 2013 - February 2014
Union Bank March 2013 - October 2013
Wells Fargo September 2009 - February 2013
Verizon Wireless July 2008 - August 2009
MetroPCS July 2007 - July 2008
Skills
Retail Banking, Commercial Banking, Cellular Communications, Retail Sales, Team Leadership, Training, Sales, Business Banking, Investment Strategies, Investment Banking, Investment Advisory, Strategic Financial..., Series 7, Series 6, Series 66, Finance, Financial Services, Investments, Risk Management
Education
Sierra College 2006 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
IGS Energy February 2012 - Present
ProfitLine January 2008 - January 2012
Verizon Wireless January 2006 - January 2009
Skills
Energy, SQL, Customer Service, Troubleshooting, Microsoft Office, Natural Gas, Project Management, Microsoft Word
Education
Sinclair Community College
Associate of Arts, Liberal Arts
Verizon Wireless February 2004 - Present
Sprint Nextel 1997 - 2002
Verizon Wireless February 1992 - December 1997
Skills
Direct Sales, CDMA, Account Management, M2M, Wireless, Solution Selling, Telecommunications, 4G, LTE, Sales Operations, Strategic Planning, Unified Communications, Cellular Communications, Wireless Broadband, EVDO, Mobile Devices, VoIP, Managed Services
Education
Siena Heights University 1986 — 1991
BA / AA, Criminal Justice / Phsycology
Verizon Wireless June 2014 - Present
MetroPCS March 2006 - June 2014
Nextel Communications July 2004 - October 2005
Sprint PCS March 1996 - February 2004
Skills
Planet, iDEN, Actix, Agilent, Drive Test, EVDO, LTE, RF, Telecommunications, Optimization, 2G, UMTS, MapInfo, Wireless, CDMA, Wireless Networking, WiMAX, RF Engineering, Cellular Communications, 4G, CDMA2000, WCDMA, 3G, Microwave, Network Design, GSM, Antennas, Troubleshooting, Switches
Education
University of Phoenix 2003 — 2005
MBA, Business Administration, Technology Management
Siena Heights University 1985 — 1993
Bachelor Science Degree, Electronic Engineering
Verizon Wireless April 2015 - Present
Verizon Wireless February 2010 - Present
Verizon Wireless May 2007 - February 2010
Western Pest Services May 2003 - May 2007
SVG Distribution May 2002 - January 2003
Skills
Direct Sales, Sales Management, Contract Negotiation, Wireless Solutions, Coaching, Wireless Services, Data Solutions, M2M, Quotas, Solution Selling, Customer Retention, B2B, Telecommunications, Mobility Solutions, Wireless, Cold Calling, Sales Process, Leadership, Sales Operations, Selling, Mobile Devices, Sales Presentations, Cellular Communications, Managed Services, Salesforce.com, Wireless Broadband, Strategic Partnerships, 4G, Account Management, Call Centers, Customer Experience, Customer Satisfaction, Mobile Technology, Sales
Education
Siena College 1995 — 1999
Bachelors Degree, Marketing
Verizon Wireless January 2015 - Present
Verizon Wireless November 2012 - January 2015
Larsen & Toubro Infotech July 2012 - November 2012
L&T Infotech July 2009 - July 2012
Skills
Android, J2ME, Java, Android Development, Servlets, HTML, XML, Blackberry applications, Perforce, SQLite, Ant, Design Patterns, Java Enterprise Edition, C, JUnit, AJAX, Agile Methodologies, SOAP, REST
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2006 — 2008
Master of Computer Applications (M.C.A.), Information Technology, 73
Restoration Hardware August 2012 - Present
NComputing July 2011 - July 2012
Verizon Wireless June 2006 - May 2008
Skills
VDI, Virtualization, Salesforce.com, Account Management, Sales Management, New Business Development, Resellers, Channel Partners, Strategic Planning, Solution Selling, Team Building, Sales, People Skills, Interior Design, Organization &..., Communication
Education
Simpson University 2011 — 2012
Bachelor of Arts (BA), Psychology
AccessLine Communications February 2012 - Present
Verizon Wireless April 1999 - December 2009
Orrtax Software Solutions November 1998 - February 1999
Boeing Commercial Airplanes 1989 - November 1992
Skills
OrCAD Capture, Microcontrollers, C, C++, Microsoft Office 2007, Troubleshooting, Programming, Visual Basic, Wireless, Customer Relations, Call Center, Telecommunications, Unix, Software Development, Cloud Computing, Customer Service, TCP/IP, CRM, Windows, Orcad, Software Installation, Technical Support, Call Centers, Integration, Operating Systems, IP, Windows 7, Visio, Data Center, Mobile Devices, Vendor Management, Databases, Servers, Hardware, Product Management, Visual Studio, Network Security, Computer Hardware, Electronics, MS Project, Software Documentation, VoIP, Testing, Access, Networking, Agile Methodologies, Software Engineering, SQL, Requirements Analysis, Customer Retention
Education
University of Washington 1985 — 1990
BSEE, Electrical Engineering
Shoreline Community College 1986 — 1988
Associate of Arts, Pre-Engineering
Hagerstown Paint and Glass June 2015 - Present
Verizon Wireless March 2015 - June 2015
AT&T November 2012 - March 2015
Gaga Marketing, LLC June 2009 - July 2009
Skills
Marketing, Advertising, Customer Service, Microsoft Word, Social Media Marketing, Event Management
Education
Shippensburg University of Pennsylvania 2008 — 2010
Bachelors of Science, Marketing
Hagerstown Community College 2005 — 2008
Associates of Science, Business Administration
CTI Clinical Trial and Consulting Services April 2015 - Present
Clermont County Clerk Of Court October 2012 - April 2015
MetLife March 2011 - September 2012
Verizon Wireless November 2005 - November 2010
Skills
Customer Service, Microsoft Office, Outlook, Data Entry, Microsoft Excel, Microsoft Word, Time Management, Management, Administrative..., Receptionist Duties, Multi-line Phone, Meeting Scheduling, Maintaining..., Organizing Meetings, Mentoring, Electronic Filing, Inventory Management, Meeting Planning, Organization Skills, Project Tracking, Reporting & Analysis, Training, Liaison, Surety Bonds, Municipal Bonds, Direct Sales, Business Sale
Education
University of Cincinnati 2015 — 2017
Bachelor's degree, Legal Assistant/Paralegal
Sinclair Community College 2010 — 2014
Legal Assistant/Paralegal
Whiteoak High School 1999 — 2003
Diploma
Tactile, Inc. September 2015 - Present
Act-On Software, Inc. June 2015 - September 2015
Act-On Software, Inc. January 2015 - June 2015
49er Communications, Inc. February 2013 - January 2015
Verizon Wireless January 2012 - January 2013
AT&T January 2010 - December 2011
Skills
Sales, Account Management, Customer Service, Sales Management, Salesforce.com, Sales Operations, Marketing, Direct Sales, Cold Calling, Sales Process, Customer Satisfaction, Solution Selling, Team Leadership, Customer Retention, Selling, Retail
Education
Sierra College 2009 — 2011
Business, Management, Marketing, and Related Support Services
Nevada Union High School 2005 — 2009
High school Diploma
1&1 Internet, Inc. April 2014 - August 2015
1&1 Internet, Inc. December 2013 - April 2014
Verizon Wireless August 2008 - March 2009
Skills
Windows, Customer Service, Troubleshooting, Microsoft Office, HTML, C++, Microsoft Excel, PowerPoint, Microsoft Word, Linux, Teamwork, Team Leadership, Wordpress, PL/SQL, Ubuntu, Fraud Detection, Fraud Investigations, Fraud Claims, Joomla, Sales, Facebook, Active Directory, Mac OS, JIRA
Education
Shippensburg University of Pennsylvania 2009 — 2013
Bachelor of Science in Business Administration, Management Information Systems, General
Verizon Wireless May 2015 - Present
AT&T March 2014 - May 2015
Nordstrom April 2013 - April 2014
Starbucks October 2009 - April 2013
P.F. Chang's China Bistro June 2012 - November 2012
Skills
Customer Service, Sales Management, Cold Calling, Marketing, Sales Process, Sales Operations, Team Building, New Business Development, Negotiation, Account Management, Leadership, Training, Strategic Planning
Education
Whitney high school 2005 — 2009
Sierra College
Bachelor's degree, Registered Nursing/Registered Nurse
AT&T May 2012 - Present
AT&T May 2010 - April 2012
T-Mobile March 2005 - May 2010
Verizon Wireless August 2000 - February 2005
Citibank June 1999 - July 2000
Wells Fargo Bank September 1991 - February 1997
Skills
Wireless, Telecommunications, Customer Experience, Banking, Solution Selling, Account Management, Sales Management, Managing Accounts, Management, Sales, Mobile Technology, Cellular Communications, 4G, Customer Service, Vendor Management, Team Building, Retail, Direct Sales, Sales Operations, Customer Retention, Mobile Devices, Customer Satisfaction, Call Centers, Sales Process, Managed Services, Salesforce.com, Cold Calling, B2B, Selling, Leadership
Education
Golden Gate University
Finance and Marketing
Sierra College
Varonis May 2015 - Present
AvePoint January 2013 - May 2015
AvePoint March 2008 - December 2012
Verizon Wireless June 2006 - January 2008
Time Warner Cable March 2006 - June 2006
Middle Atlantic Products, Inc. January 2000 - March 2005
Skills
Enterprise Software, Solution Selling, SharePoint, Integration, SaaS, DocAve, Management, Virtualization, Cloud Computing, System Administration, Disaster Recovery, Networking, VMware, Microsoft Technologies, Salesforce.com, ITIL, Managed Services, Pre-sales, Microsoft CRM, Professional Services, Sales, Enterprise Content..., Sales Process, IT Service Management, CRM, Account Management, Technical Support, Product Management
Education
Silliman University
B.S. Computer Applications, BS Computer Science
Evans Arena Chrysler Dodge Jeep Ram February 2015 - June 2015
Verizon Wireless January 2009 - March 2015
Skills
Sales, Telecommunications, Customer Service, Account Management, Sales Management, Management, Direct Sales, Customer Satisfaction, Team Leadership, Wireless, Strategic Planning, Microsoft Excel
Education
Northmont High School 2005 — 2009
Sinclair Community College
Bachelor of Business Administration (BBA), Marketing
Verizon Wireless December 2008 - Present
Verifications, Inc. August 2006 - August 2008
Alltel Wireless August 2004 - July 2006
Skills
Wireless, Sales, Solution Selling, Business Development, Sales Operations, Relationship Management, Relationship Building, Product Marketing, B2B, Business Process..., Cellular Communications, Account Management
Education
Sheridan College 2003 — 2005
Verizon Wireless May 2014 - Present
GameStop 2009 - 2014
Education
Sinclair Community College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Design and Visual Communications, General
The Clipper / Local Flavor September 2015 - Present
Verizon Wireless April 1996 - September 2014
USAMobile Communications May 1986 - March 1996
Skills
Wireless, Telecommunications, Sales, Mobile Devices, Direct Sales, Sales Process, Solution Selling, M2M, B2B, Account Management, Managed Services, Unified Communications, Customer Retention, Sales Operations, VoIP, New Business Development, Cellular Communications, Strategic Partnerships, Cold Calling, Salesforce.com, Channel Partners, Selling, SaaS, MPLS, 4G, Mobile Technology, Wireless Broadband, Sales Presentations, Quotas, Co-location
Education
Sinclair Community College
Amazon Web Services August 2014 - Present
Amazon Services May 2011 - July 2014
Tableau Software November 2010 - May 2011
csg channels March 2009 - November 2010
Beutler Corporation August 2004 - September 2008
Maloof Sports & Entertainment March 2003 - July 2003
Verizon Wireless June 2001 - June 2002
Skills
Account Management, E-commerce, Business Development, Sales, Cloud Computing, Salesforce.com, Marketing, Analytics, Customer Advocacy, Communication, Program Management, Strategic Partnerships, Inside Sales, Marketing Communications, SaaS, Cold Calling, Recruiting, Product Marketing, Management, Advertising, Retail, Email Marketing, Social Media Marketing, Direct Sales, Leadership, Start-ups, CRM, Online Advertising, Online Marketing, Competitive Analysis, Product Management, Negotiation, Web Analytics, Digital Marketing, Entrepreneurship, Sales Process, Mobile Devices, Marketing Strategy, Social Networking, B2B, Business Strategy, Cross-functional Team..., Product Development, Amazon, Music, Start Ups, House Music, Process Improvement
Education
University of Washington 2011 — 2014
BA, Communication - Evening Degree
Sierra College 2000 — 2004
AA, History
CTI Group January 2006 - Present
Netwise Resources January 2003 - August 2005
McLeod USA March 2001 - December 2002
AirTouch March 1995 - January 2001
Verizon Wireless 1999 - 2001
Kmart Corporation 1978 - 1993
Skills
Unified Communications, New Business Development, VoIP, Business Development, Solution Selling, SaaS, Telecommunications, Management, Managed Services, Cloud Computing, Enterprise Software, Start-ups, Sales, Sales Management, Sales Process
Education
University of Cincinnati College of Business 1976 — 1978
Bachelor of Science (B.S.), Marketing
Sinclair Community College 1974 — 1976
Associate's Degree, Business Administration and Management, General
Bellbrook High School 1970 — 1974
Ethicon, Inc. February 2015 - Present
CTR Systems September 2011 - August 2014
Verizon Wireless August 2009 - September 2011
Cardinal Health May 2006 - January 2007
Skills
Account Management, Cold Calling, Human Resources, Strategy, Salesforce.com, Solution Selling, Selling, New Business Development, Sales Management, Team Building, Management, Customer Service, Sales, Contract Negotiation, Team Leadership, Competitive Analysis
Education
University of Phoenix 2010 — 2012
MBA, Business
Shippensburg University of Pennsylvania 2003 — 2007
Business, Marketing
Kelly Services October 2012 - Present
Verizon Wireless December 2010 - October 2012
Financial Freedom April 2006 - October 2008
Skills
Customer Satisfaction, Accountability, Employee Engagement, Team Building, Data Analysis, Document Management, Meeting Planning, Customer Service..., Employee Relations, Data Management, Hiring Employees, Microsoft Office, Microsoft Excel, Thinking Outside The Box, Market Research, Administrative Work, Administrative...
Education
Sierra College 2013 — 2015
Cordova High School 1993 — 1996
Johns Hopkins Medicine March 2015 - Present
Laureate International Universities November 2012 - March 2015
Laureate International Universities March 2012 - November 2012
Laureate International Universities April 2007 - March 2012
General Dynamics Information Technology (formerly ViPS) 2004 - 2007
General Dynamics Information Technology (formerly ViPS) 2004 - 2007
Invitrogen 2002 - 2004
Verizon Wireless 1993 - 2002
Skills
Business Intelligence, Cognos, Business Analysis, Databases, Microsoft SQL Server, Project Management, Oracle, SQL, Requirements Gathering, SDLC, Software Documentation, Management, ERP, IT Management, Team Leadership, Cognos ReportNet, MS Project, Banner ODS, SQL Server, Microsoft Office, Excel, Product Management, Quality Assurance, Training & Development, Technical Documentation, Cognos 10.2, Project Planning, Microsoft Excel, Oracle SQL, SQL Server 2008, Mentoring, Resource Allocation, SAP BW, SAP BI, Crystal Reports, Web Intelligence, Crystal Xcelsius, Tableau, SAP Lumira, SAP Dashboard, ServiceNow, ClickTime, SAP Analysis
Education
The Johns Hopkins University - Carey Business School 1994 — 1998
MS, Information and Telecommunication Systems
Shippensburg University of Pennsylvania 1989 — 1993
BA, Economics
Comcast March 2015 - Present
Harte Hanks December 2013 - February 2015
Judge Unified Communications April 2013 - September 2013
Citigroup August 2010 - March 2013
Glowpoint, Inc. March 2008 - August 2010
Verizon Wireless November 2007 - February 2008
BT May 2006 - November 2007
Distributed Systems Services, Inc. (DSS) July 2005 - August 2005
Skills
Project Management, Networking, MS Project, Switches, Telecommunications, Cisco Technologies, Network Design, Management, Troubleshooting, Vendor Management, Leadership, Microsoft Project, Microsoft Excel, Account Management, Data Center, Routers, Testing
Education
Shippensburg University of Pennsylvania 2001 — 2005
Bachelor of Science in Business Administration (BSBA), Management Information Systems (MIS)
Brighton Collectibles April 2010 - Present
ADP January 2009 - August 2010
Verizon Wireless June 2006 - January 2009
ADP 2009 - 2009
Verizon Wireless 2006 - 2009
Education
Shippensburg University of Pennsylvania 2002 — 2006
B.S.B.A., Marketing, Speech Communication
Verizon Wireless 2009 - 2013
Computershare 2008 - 2009
Skills
Front Office, Microsoft Office, Communication Skills, Data Entry, Direct Sales, Quotas, POS, Sales, Employee Training, Cash Handling Experience, Call Centers, Customer Support, Salesforce.com, Cold Calling
Education
Simmons College
Bachelor's degree, Web Page, Digital/Multimedia and Information Resources Design
Honda R&D Americas, Inc October 2014 - Present
Honda R&D Americas, Inc January 2014 - October 2014
Lastar January 2013 - January 2014
Verizon Wireless October 2011 - December 2012
Sprint April 2010 - April 2011
Skills
Customer Service, Direct Sales, Sales Process, Sales Operations, Solution Selling, Selling, Sales, Account Management, B2B, Sales Management, Product Marketing, Team Leadership, Networking, Telecommunications, Consumer Electronics, New Business Development, Channel Partners, Lead Generation, Training, Building Relationships, Process Improvement, Inside Sales, Team Management, Talent Management, Business Development, Customer Experience, Sales Presentations, Customer Retention, Human Resources, Time Management, Sourcing, Recruiting, Interviewing Skills, Exit Interviews
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Human Resource Management and Services
Sinclair Community College 2006 — 2009
Associate's degree, Criminal Justice
Oregon Scientific (A member of IDT Group) April 2015 - Present
Verizon Wireless January 2015 - April 2015
Verizon Wireless November 2013 - December 2014
Verizon Wireless August 2010 - October 2013
Westside Community Church October 2011 - April 2013
Comcast Cable June 2010 - August 2010
Flextronics September 2009 - May 2010
Moonstone Bistro May 2007 - April 2009
Air Force Five Cellular October 2006 - March 2007
Starbucks July 2005 - December 2006
Skills
Management, Customer Experience, Customer Service, Sales, Customer Satisfaction, Coaching, Telecommunications, Team Leadership, Microsoft Office, Leadership, Mobile Devices, Account Management, Social Media, Social Networking, Training, Team Building, Technical Support, Inventory Management, Retail, Direct Sales, Outlook, Time Management, Process Improvement
Education
Simpson University 2002 — 2006
Bachelor of Arts (B.A.), Bible/Biblical Studies
Verizon Wireless March 2015 - Present
Kiewit January 2013 - December 2014
Cargill September 2011 - September 2012
Stanley Black & Decker , Inc. February 2011 - August 2011
Jo Ann Fabric Stores November 2010 - January 2011
Daiichi Sankyo July 2008 - September 2010
Cadbury Adams January 2008 - June 2008
Johnson & Johnson May 2007 - December 2007
Anheuser-Busch January 2007 - April 2007
Hospira August 2004 - December 2006
Skills
SAP R/3, SAP Implementation, SAP, SAP ERP, SAP MM, Procurement, ERP, Integration, ABAP, SD, SAP SRM, SAP SD, SAP Netweaver, Consulting
Education
Shivaji University 1990 — 1992
MBA, Marketing, Finance
Virgin America September 2011 - Present
Natomas Mobile Massage 2006 - Present
Apple Inc. August 2010 - September 2011
Verizon Wireless 1998 - 2005
Education
Simpson University
Bachelor, Business & Human Resource Management
Verizon Wireless February 1993 - Present
Education
George Washington Law School 1985 — 1988
JD, law
The George Washington University 1983 — 1985
BA, political science
Siena College 1981 — 1983
Bethel High School
Multirotor Mania November 2014 - Present
Verizon Wireless February 2013 - August 2013
PowerON Services, Inc. May 2008 - September 2012
Northern Video Systems Inc July 2007 - May 2008
Natural Capital, Inc. June 2006 - August 2007
Mission Courier February 2003 - December 2005
Skills
Computer Hardware, Computer Repair, Sales, Customer Service, Mac OS, Account Management, OS X, Microsoft Office, Management, Business Development, Sales Management, Consumer Electronics, Time Management, Windows, Networking, Hardware, Apple OS, Ebay Sales, Craigslist, Photoshop, Web Sales, Laptops, Marketing, Android, Amazon, Digital Photography, CCTV, 3D Printing, Manufacturing, Engineering, Marketing Strategy
Education
Sierra College 2013 — 2015
Associate of Science (AS), Mechatronics, Robotics, and Automation Engineering
Aragon High School 1993 — 1996
Diploma
Washington STEM January 2013 - September 2013
Khan Services January 2004 - February 2012
Microsoft October 2010 - January 2012
AT&T July 2007 - October 2008
Print Fusion September 2006 - June 2007
Verizon Wireless April 2005 - October 2005
Skills
Leadership Development, Sales Support, software support, Interpreter, Emergency Medical, Sales Operations, Team Building, Technical Support, Sales, Sales Management, Customer Service, Selling, Management, Account Management, Retail, Product Management, Marketing Strategy, Strategic Planning, Team Leadership, Product Development, Customer Satisfaction, Sales Process, Business Development, Program Management, Project Planning, Competitive Analysis, Negotiation, Team Management, Business Strategy, Project Management, CRM, Vendor Management, Strategy, Troubleshooting, Training, Cross-functional Team...
Education
The University of Chicago 2013 — 2015
Master’s Degree, Islamic Studies
University of Washington 2011 — 2013
Bachelor’s Degree, International/Global Studies
Shoreline Community College 2007 — 2010
Associates, Arts and Science* Business Admin
Verizon Wireless August 2014 - Present
Verizon Enterprise Solutions June 2013 - August 2014
Verizon Wireless December 2011 - June 2013
Verizon Wireless January 2008 - December 2011
Verizon Wireless May 2006 - January 2008
Skills
Telecommunications, Training, Wireless, Direct Sales, Sales Operations, Solution Selling, Customer Retention, B2B, Strategic Partnerships, Mobile Devices, Sales Process, Salesforce.com, Unified Communications, Cold Calling, VoIP, M2M, Selling, Managed Services, Mobile Technology, Customer Experience, Account Management, Channel Partners, Cellular Communications, Sales Presentations, Call Centers, SaaS, 4G, Product Management, Sales, Management, Sales Management
Education
Siena College 1977 — 1981
B.S., Marketing/Management
FORE Sports Marketing Group June 1991 - Present
The Bienville Club October 2010 - October 2013
Verizon Wireless April 2007 - April 2009
Best Buy May 1996 - December 2003
Sunshine Professional Hockey League January 1992 - May 1996
Circuit City Stores February 1984 - June 1991
Skills
Management Consulting, Leadership, Performance Management, Merchandising, Start-ups, Retail, Profit, Coaching, Sports, Business Planning, Sales, Marketing, Strategy, Income Statement, Sports Marketing, Sales Operations, Team Building, Management, Sales Management, Recruiting, Store Management, Event Management, Training, P&L Management, Advertising, Hiring, Sales Process, Account Management, B2B, Customer Retention, Event Planning, Time Management, Marketing Management, Market Planning, Customer Satisfaction, Forecasting, Inventory Management, Customer Experience
Education
United States Sports Academy 2000 — 2002
Sports Mgmt, Marketing
Sheridan College 1978 — 1981
BBA, Marketing
McKinsey & Company September 2012 - Present
Verizon Wireless October 2008 - September 2012
Great Wolf Lodge November 2006 - June 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Event Planning, Team Building, Management, Administrative..., Sales, Sales Operations
Education
St. Petersburg College 2014 — 2015
Associate's Degree
Sinclair Community College 2005 — 2007
Associate's Degree, Hospitality Administration/Management & Culinary Art
Transamerica December 2014 - Present
Transamerica October 2012 - December 2014
Verizon Wireless September 2010 - August 2012
Leonidas September 2007 - August 2010
Skills
Insurance, Customer Service, Investments, Microsoft Excel, Microsoft Office, Fixed Annuities, Series 63, 401k, Microsoft Word, Call Centers, Risk Management, Employee Benefits, Banking, Sales, Finance, Time Management, Team Building, Leadership, Management, Life Insurance, Process Improvement
Education
Simpson College 1999 — 2003
Bachelor of Music, Vocal Performance
Simpson College 1999 — 2003
Bachelor of Music, Vocal Performance
Verizon Wireless June 2010 - Present
Hallmark. Co July 2004 - Present
Victoria's Secret August 2008 - May 2010
Banana Republic (Gap Inc.) May 2007 - August 2008
Education
Siena College 2006 — 2010
Unique Lawn Care April 2012 - Present
U.S. Bank December 2011 - March 2012
Verizon Wireless August 2010 - August 2011
Cardinal Fitness August 2009 - July 2010
National City Bank/PNC Bank July 2007 - October 2008
Signature Lawns September 2006 - June 2007
Skills
Customer Service, Management, Public Relations, Sales Management, Production Managment, Cold Calling Experience, Direct Sales, Inside Sales, Sales Operations, Sales Presentations, Personal Training, Customer Retention, Fitness Training, Strength Training
Education
Sinclair Community College
Degree, Business Management
Wayne High School
ACS Consultants, Inc. March 2014 - Present
Conestoga Business Solutions July 2009 - May 2013
Lebanon Valley Chamber of Commerce January 2011 - December 2012
Verizon Wireless January 2007 - July 2009
Protech Marketing October 2006 - January 2007
Skills
Sales Operations, Marketing Communications, Client Profiles, Process Improvement, Problem Solving, Selling, Sales, Lead Generation, Direct Sales, Sales Process, Account Management, Sales Management, Customer Service, Team Building, Cold Calling, Email Marketing, Online Advertising, Purchasing, Sales Presentations, Salesforce.com, Strategic Planning, Training, Direct Marketing, Contract Negotiation, Marketing, Management, Marketing Strategy, Social Media Marketing, Online Marketing, CRM, Advertising, Leadership, Public Speaking, New Business Development
Education
Shippensburg University of Pennsylvania 2002 — 2006
BA, Human Communications w/ Public Relations
Verizon Wireless August 2013 - June 2015
Verizon Wireless August 2006 - August 2013
Delta Air Lines June 1989 - August 2006
Skills
Customer Satisfaction, Telecommunications, Call Center, Teamwork, Customer Experience, Customer Retention, Account Management, Team Building, Leadership, Customer Service, Coaching, Process Improvement, Sales Operations, Training, Sales, Team Leadership, Wireless, Sales Management, Management, Strategic Planning, Project Management, Program Management, Call Centers
Education
Shorter University 2006 — 2008
M.A., Leadership
Cincinnati Country Day School 1976 — 1981
Diploma, General Studies
XO Communications January 2015 - Present
XO Communications October 2007 - January 2015
T-Mobile March 2006 - October 2007
Verizon Wireless March 2003 - March 2006
Skills
Billing, Invoicing, Analysis, Auditing, Customer Retention, Customer Satisfaction, Telecommunications, Co-location, Managed Services, Account Management, VoIP, MPLS, SIP Trunking, Telephony, Hosted Services, Long Distance, IP, Call Center, Customer Experience, T1, Unified Communications, Sales, Wireless, Call Centers, Sales Operations, Colocation, Consultative Selling, Internet Services, Quoting, Sales Support, Contract Negotiations, Contract Negotiation, Pricing, Telephone Skills, Vendor Relations, Competitive Analysis, VPN, Negotiation, Hosted PBX
Education
Shorter College
Bachelors of Science, Business
Verizon Wireless October 1998 - Present
Verizon Wireless July 1995 - October 1998
NYNEX Mobile Communications June 1991 - July 1995
Education
Siena College
Bachelor of Business Administration (BBA), Marketing/Management
ABM Building Soltions October 2011 - Present
Verizon Wireless March 2010 - October 2011
Team Power Forklift August 2008 - April 2009
Matheson Fast Freight December 2005 - March 2008
Allied Waste May 2003 - November 2005
Manpower Professional January 2002 - May 2003
EDFUND March 1997 - December 2001
Franklin Templeton April 1996 - January 1997
Skills
Account Reconciliation, Accounting, Accounts Receivable, Invoicing, Management, Customer Service, Applicant Tracking..., Payroll, Accounts Payable, Finance, Talent Acquisition, Auditing, Spreadsheets, Microsoft Excel, Time Management, PeopleSoft
Education
Sierra College 1993 — 1994
14 units completed, Business Accounting
Mesa Verde High School 1989 — 1993
graduated with diploma, English and Math
Verizon Wireless June 2010 - Present
Alltel January 1998 - October 2000
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Customer Retention, Cold Calling, Cellular Communications, CDMA, Call Centers, Mobile Devices, Customer Experience, Unified Communications, Managed Services, Mobile Technology, VoIP
Education
Shippensburg University of Pennsylvania 1983 — 1987
Bachelor of Science, Biology
NVR, Inc. June 2015 - Present
Nina Price Photography January 2012 - June 2015
Brighton Collectibles April 2010 - July 2012
ADP January 2009 - April 2010
Verizon Wireless June 2006 - January 2009
Verizon Wireless June 2006 - April 2008
Skills
Photography, Marketing, Sales, Direct Sales, Cold Calling, Consultative Selling, Sales Presentations, Account Management, Sales Process, B2B, Salesforce.com, Solution Selling, Merchandising, Customer Service, Retail, Small Business, Selling, Commercial Photography, Wedding Photography, Digital Photography, Event Photography, Portrait Photography
Education
Shippensburg University of Pennsylvania 2002 — 2006
Bachelor of Science, Business Administration (B.S.B.A.), Marketing
Frazier High School 1999 — 2002
High School Diplomoa
Biogen Idec September 2012 - Present
Verizon Wireless October 2007 - September 2012
Skills
Wireless, Telecommunications
Education
Southern New Hampshire University
Master of Science (MS), Marketing
Shippensburg University of Pennsylvania 2003 — 2006
Bachelor of Science (B.S.), Dual Majors in Marketing and Management
Verizon Wireless April 2014 - Present
DC Agency May 2013 - Present
Office Depot May 2010 - July 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English
Education
Shippensburg University of Pennsylvania 2008 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Verizon Wireless October 2012 - Present
Verizon Wireless October 2010 - October 2012
Massage Envy Monterey July 2008 - August 2010
Skills
Customer Service, General Administrative..., General Operations, Mobile Applications, Mobile Devices, Troubleshooting, Sales Process, Customer Satisfaction, Technical Support
Education
Sierra College 2005 — 2007
Granite Bay High School 2001 — 2005
Verizon Wireless
Education
UC Davis 2005 — 2007
Bachelor of Arts (BA), Psychology
Sierra College
Associate of Arts (AA)
Verizon Wireless October 2008 - Present
Verizon Wireless January 2007 - October 2008
Ricoh Americas Corporation May 2005 - January 2007
Vertis Communications August 2003 - February 2005
Skills
Account Management, Direct Sales, Sales Management, Sales Operations, Marketing Strategy, Email Marketing, Direct Marketing, Product Marketing, Merchandising, Merchandise Planning, Inventory Management, Inventory Accuracy, Mobile Devices, Training, National Sales Training, Indirect Channel Sales, Presentations, Sales Presentations, Presentation Development, Written & Oral..., Indirect Sales Channels, Strategic Partnerships, Channel Partners, Relationship Management, Reporting Systems, KPI Reports, Wireless, Business Development, M2M
Education
The College of Saint Rose 2003 — 2004
Master of Business Administration (MBA), Marketing/Marketing Management, General
Union College 2002 — 2003
Master of Business Administration (MBA), Marketing/Marketing Management, General
Siena College 1999 — 2002
Bachelor of Science (BS), Marketing/Management
Verizon Wireless January 2015 - Present
College Pro November 2013 - December 2014
Cracker Barrel June 2012 - November 2014
Clancys Tavern October 2007 - November 2012
Hilton Garden Inn Shreveport, LA May 2011 - September 2011
Skills
ServSafe, Labor Control, Customer Service, Microsoft Office, Inventory Management, Microsoft Excel, Microsoft Word, OpenTable, Teamwork, Leadership, Food, Restaurants, Hospitality, Time Management, Culinary Skills, Customer Satisfaction, Food
Education
Sinclair Community College 2013 — 2015
Business Administration and Management, General
Hoke County High School, Raeford, NC 1999 — 2003
High School/Secondary Diplomas and Certificates
Verizon Wireless March 2012 - Present
Verizon Wireless January 2006 - March 2012
Skills
Unix Operating Systems, UNIX Shell Scripting, Enterprise Network..., Identity Management, Security Assessments, DNS, Sendmail, LDAP, CISSP, Solaris
Education
Sierra College
AS, Computer Science
Verizon Wireless April 1993 - Present
Skills
Telecommunications, Management, Microsoft Office, Project Management, Leadership, Training, Vendor Management, Cellular Communications, Wireless, Forecasting, Financial Analysis, Financial Reporting
Education
Siena College 2001 — 2002
Bachelor's degree
Siena College 1987 — 1992
Bachelor of Arts (B.A.), History