Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Priority Dispatch Corporation September 2014 - Present
Verizon Wireless August 2007 - September 2014
Verizon Wireless August 2005 - August 2007
Verizon Wireless August 2000 - August 2005
Bedlam Design Group May 1992 - December 1999
Uno Chicago Grill January 1990 - March 1992
Skills
Direct Sales, Solution Selling, Customer Retention, Sales Operations, Sales Process, Account Management, Telecommunications, Customer Satisfaction, Cold Calling, Wireless, Sales Management, Sales, B2B, Selling, Customer Experience, Sales Presentations, Managed Services, Call Centers, Salesforce.com, Mobile Devices
Education
Southern New Hampshire University 1985 — 1989
Bachelor’s Degree, Hotel and Restaurant Management
Landsdowne College 1986 — 1987
London England
Verizon Wireless October 2014 - Present
Yellowbook 2012 - 2013
AT&T July 2002 - June 2012
Skills
Sales Process, Direct Sales, Sales Presentations, B2B, Account Management, Cold Calling, Sales, Selling, Lead Generation, Sales Operations, Sales Management, Call Centers, Customer Satisfaction, Customer Experience, Creative Consultation, Creative Solutions, Backup Solutions, Customer Service
Education
Sante Fe College 2013 — 2015
Health Services Administration
Southern Oregon University
University of Phoenix
Health Care Options Inc. October 2013 - Present
EBR School System February 2012 - Present
Verizon Wireless January 2010 - November 2011
Department of Children & Family Services October 2009 - January 2010
Earl K. Long Medical Hospital April 2009 - October 2009
Skills
Sales, Sales Operations, Cold Calling, Management, B2B, Marketing Strategy, Recruiting, Customer Retention, Networking, Team Leadership, Sales Process, Customer Service, Direct Sales, Leadership, Retail, Account Management, Marketing
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2005 — 2010
Bachelor of Science, Marketing with Concentration in Sales
Concurrent Computer Corporation August 2014 - June 2015
Vonage Business Solutions December 2013 - August 2014
Movius Interactive December 2012 - December 2013
Verizon Wireless February 2013 - September 2013
ARRIS March 2007 - July 2011
Skills
Telecom Software..., Software engineering,..., Team..., Quality Management, Automation, Enterprise Software, MS Project, Leadership, Testing, Performance Testing, Software Quality..., Telecommunications, Quality Assurance, Integration, Agile Methodologies, Scrum, Test Planning, Linux, Software Development, Requirements Analysis, User Acceptance Testing, Quality Center, SQL, Oracle, Databases, Software Engineering, TCP/IP, System Testing, Cross-functional Team..., Manual Testing, Vendor Management, Process Improvement, IP, Requirements Gathering, XML, Java, Mobile Devices, Business Process, Troubleshooting, VoIP, Product Management, Agile Project Management, Web Applications, Test Management, Test Cases, Shell Scripting, Software Design, Management, SDLC, Unix
Education
Southern Polytechnic State University 2009 — 2012
Master of Science (M.S.), Computer Software Engineering
Southern Polytechnic State University 2004 — 2007
Bachelor of Science (BSc), Computer Science
Allconnect August 2013 - Present
Verizon Wireless January 2013 - July 2013
TEN-Y-R April 2011 - December 2012
Skills
Requirements Analysis, Social Networking, Databases, .NET, Account Management, CSS, Programming, Web Development, HTML, Access, Linux, Java, Agile Methodologies, Oracle, XML, MySQL, SQL, C#, ASP.NET, JavaScript, Visual Studio, Subversion, Hibernate, Web Services, Spring, Maven
Education
University of West Georgia 2007 — 2009
Bachelor of Science (BS), Computer Science
Southern Polytechnic State University
Twist Bakery & Cafe, Inc. May 2014 - Present
Verizon Wireless October 2012 - May 2015
Hannaford Bros. Co. 2012 - 2012
Education
Southern New Hampshire University 2015 — 2017
Bachelor's Degree, Culinary Management
Southern New Hampshire University 2013 — 2015
Associate's Degree, Baking and Pastry Arts
Blackstone Valley Vocational Regional School District 2009 — 2013
Business Technology
United Healthcare June 2012 - Present
Verizon Wireless January 2012 - July 2012
Skills
Healthcare Information..., Microsoft Office, Network Security, Data Analysis, Databases, Data Entry, Wireless Networking, Wireless Security, Wireless Broadband
Education
Southern Polytechnic State University 2008 — 2013
Bachelor's degree, Information Technology
Southern Polytechnic State University 2008 — 2013
Gospel Street Entertainment, LLC November 2012 - Present
Changing Your Mind Ministries 2011 - Present
American Credit Acceptance January 2015 - March 2015
American Credit Acceptance September 2014 - January 2015
Charter Communications May 2013 - September 2014
Southern Wesleyan University August 2012 - May 2013
ITT Technical Institute June 2012 - November 2012
SYNNEX May 2012 - August 2012
Samsung Electronics April 2012 - May 2012
Verizon Wireless August 2002 - February 2012
Skills
Leadership Development, Public Speaking, Coaching, Staff Development, Training, Instructional Design, Adult Education, Team Building, Strategic Planning, E-Learning, Customer Service, Teaching, Customer Satisfaction, Leadership, Management, Conflict Resolution, Microsoft Office, Nonprofits, Curriculum Design, Fundraising, Troubleshooting, Social Networking, Distance Learning, Organizational..., Research, Program Management, PowerPoint, Community Outreach, Career Counseling, Instructional Technology, Team Leadership, Business Development, CRM, Sales, Social Media, Employee Training, Call Centers, Entrepreneurship, Event Planning, Project Management, Editing, Analysis, Higher Education
Education
University of Phoenix 2007 — 2009
Master of Arts (MA), Adult Education and Training, 3.6
Southern Wesleyan University 2003 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
University of Phoenix
Doctor of Management, Organizational Leadership, 3.5
CareLogistics (A Jackson Healthcare Company) March 2008 - October 2014
Verizon Wireless 2006 - 2008
Open Systems Inc. January 2006 - June 2006
Norfolk Southern August 2005 - December 2005
Southern Polytechnic State University May 2004 - July 2005
Skills
Agile Methodologies, Spring, SQL, JavaScript, Scrum, Java, Java Enterprise Edition, Web Services, Ant, Hibernate, Integration, Microsoft SQL Server, Oracle, REST, Software Development, Unix, XML
Education
Southern Polytechnic State University 2004 — 2006
M.S, Computer Science
Datta Meghe College of Engineering 1997 — 2001
B.E, Electronics
Crowne Plaza® Hotels & Resorts April 2015 - Present
A Narcissus Affair May 2010 - April 2015
Hancock Holding Company December 2005 - May 2010
Verizon Wireless July 2001 - February 2004
Skills
Customer Service, Customer Satisfaction, Account Reconciliation, Accounts Payable &..., QuickBooks, Microsoft Office, Bookkeeping, Tax Preparation, Income Tax, Sales, Auditing, Contract Management, Accounting, Invoicing, Interviews, Management, New Hire Orientations, Oil, Onboarding, Personnel Management, Performance Management, Petroleum, Project Management, Supervisory Skills, Team Building, Training
Education
University of Phoenix 2009 — 2010
Master's Degree, Business Administration and Management, General
Southern University and Agricultural and Mechanical College at Baton Rouge 2001 — 2005
Bachelor's Degree, Psychology
Verizon Wireless May 2010 - Present
Verizon Wireless October 2007 - May 2010
Verizon Wireless January 2004 - October 2007
Solectron Global Services July 2002 - January 2004
Skills
Wireless, Cellular Communications, Direct Sales, Telecommunications, M2M, Solution Selling, Quotas, Mobile Technology, Customer Retention, 4G, Mobile Devices, LTE, Cold Calling, VoIP, CDMA, Team Leadership, Project Management
Education
Southern New Hampshire University 2008 — 2009
Business Administration and Management
University of Massachusetts Lowell 2007 — 2008
Business Administration and Management
Great Bay Community College 2003 — 2005
Liberal Arts
UPS July 2015 - Present
UPS January 2014 - July 2015
Verizon Wireless January 2013 - January 2014
Georgia Tech Research Institute August 2011 - August 2012
Georgia Tech Research Institute May 2008 - August 2011
Southern Polytechnic State University September 2007 - May 2008
Skills
Electronics, VHDL, Java, Embedded Systems, SQL, Microsoft Office, Software Development, Labview, System Testing, C++, Digital Signal..., Databases, PCB design, Systems Engineering, Linux, Testing, Software Engineering, Programming, Troubleshooting, Software Documentation, RF, Electronic Warfare, Fiber Optics, Embedded Software, Soldering, Security Clearance, Billing Systems, MathCAD, Engineering, Oscilloscope, Circuit Design, Pspice, Electrical Engineering, Microcontrollers, Antennas, Logic Analyzer, Simulations, System Design, C, RF systems, JavaScript, HTML, JSP, Servlets, PSpice, LabVIEW
Education
Southern Polytechnic State University
Master of Science (M.S.), Computer Software Engineering, 4.0
Southern Polytechnic State University 2007 — 2011
Bachelor's degree, Electrical Engineering Technology
Waycross College 2005 — 2007
Verizon Wireless December 2013 - Present
WALGREEN’S DRUG STORES June 2011 - Present
PepsiCo - Frito Lay February 2013 - January 2014
Walgreens June 2008 - May 2011
Foot Locker February 2007 - June 2008
Skills
Sales Management, Customer Service, Customer Satisfaction, Cash Management, Payroll, Scheduling, Key Account Management, Hiring/firing, New Hire Training, Process Scheduler, Leadership, Management, Retail, Training, Project Planning, Merchandising, Time Management, Sales
Education
SOUTHERN UNIVERSITY & A & M COLLEGE 2003 — 2008
BACHELOR OF SCIENCE: BUSINESS MANAGEMENT, HUMAN RESOURCES/STRATEGIC MANAGEMENT
Southern University and Agricultural and Mechanical College at Baton Rouge 2003 — 2008
Bachelor's degree, Business Managerment
Newforma November 2014 - Present
Newforma August 2013 - October 2014
Patch.com March 2013 - August 2013
Conway Office Solutions 2011 - 2012
Verizon Wireless 2007 - 2011
Skills
Technology Evaluation, Solution Selling, Sales Process, Direct Sales, Account Management, Cold Calling, New Business Development, Qualifying Prospects, Sales Presentations, Sales, B2B, Customer Retention, Business Development, Selling, SaaS, Telecommunications, Strategic Planning, Advertising, Digital Marketing
Education
Southern New Hampshire University
Century Community Charter School January 2015 - Present
Hertz Local Edition February 2014 - October 2014
Verizon Wireless December 2012 - January 2014
MV Transportation February 2008 - May 2012
MV Transportation 2008 - 2012
A CLASSY RIDE LIMOUSINE September 2003 - February 2008
A Classy Ride Limousine September 2003 - January 2008
Robinsons-May September 2000 - September 2003
Assault AmphibianUNITED STATES MARINE CORPS, Twenty-nine Palms May 1996 - September 2000
Skills
Inspection, Testing
Education
University of Phoenix 2009 — 2012
Bachelor's degree, Business Management
Southern University and Agricultural and Mechanical College at Baton Rouge 1993 — 1995
Did not graduate, Education Science
University of Phoenix
B.S, Life-Only Agent; Accident and Health Agent; Business; Management
Teleperformance May 2012 - March 2015
Teleperformance October 2008 - May 2012
Interactive Response Technologies, Inc. April 2008 - September 2008
Verizon Wireless 1995 - 2007
Sears Holdings Corporation 1991 - 1995
Skills
Call Center, Customer Relations, Operations Management, Customer Service, Business Planning, New Business Development, Sales Management, Workforce Management, Customer Satisfaction, Voice of the Customer, Contract Management, RFP preparation, Team Building, Cross-functional Team..., Vendor Relations, Partner Relationships, Outsourcing Management, Quality Assurance, Process Improvement, Strategic Planning, Partner Management, Customer Experience, Program Management, Management, Strategy, Leadership, Telecommunications, Sales, Business Development, Contact Centers, Sales Operations, Strategic Partnerships, P&L Management, Account Management, Training, Vendor Management, CRM, Outsourcing, Lead Generation, Team Leadership, Customer Retention, Salesforce.com, BPO, Team Management, Project Management, Marketing, Analytics, Contract Negotiation, Negotiation, Call Centers
Education
University of Massachusetts Lowell 1985 — 1990
Bachelor of Science (BS), Business Administration: Marketing focus
Southern New Hampshire University 2013 — 2016
Master of Science (in progress), Operations & Project Management, 4.0 GPA
Verizon Wireless April 2015 - Present
Hewlett-Packard 2013 - 2014
NASA Ames Research Center July 2012 - July 2013
City Year July 2012 - June 2013
Kids World Entertainment May 2006 - April 2011
EducationWorks May 2009 - August 2009
Abercrombie & Fitch September 2006 - October 2008
The School District of Philadelphia April 2008 - August 2008
Free Library of Philadelphia Foundation September 2005 - May 2006
Skills
Event Planning, Social Media, Public Speaking, Community Outreach, PowerPoint, Event Management, Advertising, Sales, Blogging, Research, Nonprofits, Marketing, Social Networking, Customer Service, Google Adwords, Teamwork, Social Media Marketing, Salesforce.com, Leadership, Fundraising, Lesson Planning, Microsoft Excel, Program Management, Sales Process, Prezi, Market Research
Education
Southern New Hampshire University 2015 — 2017
Master of Business Administration (M.B.A.), Marketing
St. John's University 2007 — 2012
Bachelors Of Science, Biology/Biological Sciences, General Minor in Psychology
Central High School Philadelphia 2003 — 2007
High School
BizUnite March 2012 - Present
Verizon Wireless December 2010 - January 2012
Loon Mountain Resort 2010 - 2010
Skills
Sales, Customer Service, Sales Operations, Leadership, Time Management, Account Management, Microsoft Office, Sales Management, Cold Calling, Teamwork, Social Networking, Lead Generation, Organization, Entrepreneurship, B2B, Business Strategy, New Business Development, Telecommunications
Education
Southern New Hampshire University 2006 — 2010
Bachelor of Science (BS), Sport Manangement, 3.867
North Country Union High School 2002 — 2006
Truly Nolen October 2013 - Present
Crocs, Inc November 2010 - October 2013
Verizon Wireless December 2005 - November 2010
Verizon Wireless September 2004 - September 2005
Alltel Wireless October 2001 - September 2004
Skills
Inventory Management, P&L Management, B2B, Social Media Marketing, New Store Openings, Taleo, Behavioral Interviewing, Microsoft Office, STARS interview process, Kronos Timekeeping, Net Promoter Score, Foresee consumer..., Concur, Group Interview process, Sales Channel..., Grassroots Marketing, Integrated Pest..., Lawn Care, WDO/WIR, HACCP, Customer Satisfaction, Team Building, Sales, Sales Management, Customer Service, Customer Retention, Training, Coaching, Account Management, Operations Management, Leadership, Team Leadership, Sales Operations, Management, P, New Business Development, Direct Sales, Marketing, Strategic Planning, Call Centers, Licensed in Industrial..., Licensed in Termite...
Education
Southern New Hampshire University 2012 — 2015
Bachelor's degree, General Education - International Business, 3.5
Amridge University 2005 — 2010
Theology/Theological Studies
Dalton High School 1993 — 1997
Diploma, General Studies
Protection 1 Security Solutions December 2014 - Present
Greenbrier Title Insurance Agency, Inc. July 2014 - October 2014
Verizon Wireless October 2013 - June 2014
Macy's April 2013 - October 2013
Nordstrom October 2012 - May 2013
Rudy's BBQ 2010 - 2012
Skills
Team-oriented, Collaborative Problem..., Computers, Team Leadership, Enthusiasm to learn, Trusted, Relliable, Sales, Time Management, Retail, Microsoft Word, Marketing, Editing, Event Management, Public Speaking, Leadership, PowerPoint, Customer Satisfaction, Customer Service, Event Planning, Social Media Marketing, Data Entry, Training, Merchandising, Teamwork
Education
Southern Virginia University 2011 — 2012
English Language and Literature/Letters, Freshman
Prosper High school 2008 — 2011
High school graduate, Graduate
Brigham Young University
English and Business
Verizon Wireless January 2008 - Present
Education
Southern New Hampshire University 2009 — 2012
Master's degree, Accounting
Aerotek August 2015 - Present
Taco Bell August 2013 - August 2015
Improve It Home Remodeling March 2012 - October 2012
Verizon Wireless March 2005 - March 2010
Skills
Sales Management, Sales, Customer Service, Customer Retention, Telecommunications, Microsoft Office, Oracle Applications, Finance, Salesforce.com, Account Management, Call Centers, Customer Satisfaction, Leadership, Sales Operations, Team Building
Education
Wright State University 2004 — 2014
Bachelor of Science (B.S.), Organizational Leadership
Southern State Community College 2003 — 2004
Verizon Wireless June 2014 - Present
Halo2Cloud October 2011 - June 2014
TPartners October 2011 - February 2012
Claire's Accessories March 2010 - October 2011
Hartford Golf Club Summer Camp May 2006 - August 2011
Skills
Merchandising, Retail, Visual Merchandising, Customer Service, Sales, Inventory Management, Marketing, Retail Sales, Social Media Marketing, Social Media, Time Management, Market Research, Trend Analysis, Loss Prevention, Marketing Strategy, Microsoft Office, Leadership, Facebook, PowerPoint, Brand Development, Product Marketing, Advertising, Social Networking, Budgets, Public Relations, Customer Satisfaction
Education
Southern New Hampshire University 2012 — 2014
Bachelor of Business Administration (BBA), Marketing
The University of Connecticut 2008 — 2012
General Studies
Farmington High School 2004 — 2008
inContact May 2014 - Present
inContact December 2012 - May 2014
Verizon Wireless June 2010 - December 2012
Wireless Advocates October 2006 - May 2010
Skills
Sales Management, Direct Sales, Sales, Account Management, Telecommunications, Customer Service, Customer Satisfaction, Wireless, Sales Operations, Customer Retention, Retail, Solution Selling, Cold Calling, Call Center, Sales Process, Call Centers, Leadership, SaaS, Marketing, Cloud Computing, Customer Experience, Training, CRM, Mobile Devices, B2B, Salesforce.com, Managed Services, Selling, Time Management, Unified Communications, Lead Generation, Networking, Team Leadership, Sales Presentations, Strategic Partnerships, Management, VoIP
Education
Southern Virginia University 2003 — 2005
Business Management and Leadership
Olympia High School 1998 — 2001
First Bank and Trust April 2015 - Present
LETS PLAY SOCCER November 2014 - March 2015
Vivint June 2014 - August 2014
Verizon Wireless February 2014 - July 2014
Follett Higher Education Group March 2013 - November 2013
Southern Virginia University August 2012 - November 2013
The Church of Jesus Christ of Latter-day Saints - Human Resources July 2008 - July 2010
Crater Lake Ford Lincoln Mercury Mazda March 2007 - August 2007
Circuit City January 2007 - March 2007
Skills
Sales, Political Campaigns, Event Management, Finance, Event Planning, Strategic Planning, Leadership, Microsoft Office, Critical Thinking, Public Speaking, Research, PowerPoint, Higher Education, Editing, Spanish, Analysis, Customer Service, Time Management, Outlook
Education
Southern Virginia University 2007 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Southern Virginia University 2007 — 2013
Business Administration and Management, General
InMoment June 2014 - Present
Local Motion Dance Studio June 2011 - Present
URS Corporation December 2012 - June 2014
URS Corp July 2010 - December 2012
The Church of Jesus Christ of Latter-day Saints August 2010 - March 2011
Pinnacle Security March 2010 - July 2010
The Church of Jesus Christ of Latter-day Saints March 2009 - August 2009
US Bank January 2008 - August 2009
US Bank January 2007 - January 2008
Verizon Wireless July 2006 - December 2006
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Call Center, Microsoft Word, Microsoft Exchange, Outlook, Windows 7, iOS, Access, Adobe Acrobat, Technical Writing, Customer Service, Windows, System Administration, Finance, Contract Management, Employee Benefits, OS X, Public Speaking, Auditing, Data Entry, Troubleshooting, Process Improvement, Sales, Analysis, Leadership, Operations Management, Management, Process Scheduler, Budgets, Program Management, Project Management, Software Documentation, Team Leadership, Training, Supervisory Skills, Logistics, Databases, Project Planning, Proposal Writing, Team Building, Security, Time Management, Government, Inventory Management, Quality Assurance, Data Analysis, Accounting, Call Centers
Education
LDS Business College 2013 — 2015
Applied Associate's degree, Business Administration, Project Management
Utah Valley State College 2004 — 2006
General Studies
Southern Utah University 2001 — 2002
Music Performance
Copper Hills High School
Enterprise Holdings October 2014 - Present
Best Buy November 2012 - July 2014
Wireless Zone - Verizon Wireless Premium Retailer June 2012 - August 2012
Verizon Wireless August 2011 - June 2012
Education
Southern New Hampshire University 2014 — 2015
Master of Science (M.S.), Accounting
University of New Hampshire - Whittemore School of Business and Economics 2010 — 2014
Bachelor's degree, Accounting
Staples Advantage March 2015 - Present
Lifetime Fitness June 2013 - February 2015
Verizon Wireless December 2008 - June 2013
ChamberMaster May 2007 - December 2008
Skills
Customer Retention, Customer Service, Sales, Small Business, Communication Skills, Mobile Communications, Mobile Technology, Time Management, Mobile Devices, Customer Experience, Customer Satisfaction, Direct Sales, Call Centers, Advertising, Sales Operations, Account Management, Training, Sales Process, Cold Calling
Education
Southern New Hampshire University 2014 — 2015
Bachelor’s Degree, History
University of Minnesota-Twin Cities 2013 — 2013
History
Verizon Wireless May 2014 - Present
Verizon Wireless April 2014 - Present
Verizon Wireless January 2007 - April 2014
Verizon Wireless March 2003 - December 2006
Skills
Wireless, Account Management, Auditing, Building Relationships, Analysis, Project Management, Telecommunications, Management, Direct Sales, Customer Retention, Sales, Troubleshooting, Sales Operations, Training
Education
Southern New Hampshire University 2013 — 2016
Master of Business Administration (MBA)
University of Connecticut
Bachelor of Arts (B.A.)
Verizon Wireless June 2014 - Present
Southern New Hampshire University Human Resource Department February 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, Teamwork, Pivot Tables, Leadership, Communication, Time Management, PowerPoint, Critical Thinking, Microsoft Word, Human Resources
Education
Southern New Hampshire University 2011 — 2014
Bachelor of Science (BS), Business Administration
Bourne High School 2007 — 2011
High School Diploma, General Studies
Vanguard November 2014 - Present
Verizon Wireless August 2011 - February 2012
Cricket Communications May 2010 - June 2011
Skills
Computer Proficiency, Highly personable, Bilingual, Exceptionally well..., Account Management, Customer Satisfaction, Customer Service, Marketing, Sales, Sales Management
Education
Southern New Hampshire University 2014 — 2016
finance
Appalachian State University 2007 — 2012
Bachelor of Business Administration (BBA), Business Management/Marketing
XpoNet October 2014 - Present
Southern New Hampshire University June 2014 - August 2014
Mount Dora Middle School April 2013 - June 2013
Walt Disney World September 2012 - April 2013
Afni August 2010 - August 2012
Orlando DGuides July 2011 - January 2012
Verizon Wireless February 1999 - September 2005
Skills
Call Center, Coaching, Customer Satisfaction, Training, Customer Service, Performance Management, Team Building, Team Leadership, Recruiting, Process Improvement, Workshop Facilitation, Project Management, Troubleshooting, Microsoft Office, Curriculum Design, Quality Assurance, Writing, Leadership, Customer Experience, Employee Training, Leadership Development, Editing, Employee Relations, Time Management, Contact Centers, Technical Support, Team Management, Employee Engagement, Call Centers, Public Speaking
Education
Southern New Hampshire University 2012 — 2015
Master's Degree, English, 3.81
Southern New Hampshire University 2009 — 2011
Bachelor of Arts (B.A.), English Language and Literature, 3.79
Self Employed August 2014 - Present
AT&T January 2011 - July 2014
Verizon Wireless March 2003 - December 2009
Skills
Long-term Customer..., Customer Retention, Voiceovers
Education
Southern New Hampshire University 2013 — 2015
Bachelor of Science (BS), Business/Organizational Leadership
Verizon Wireless April 2014 - Present
US Navy 2005 - February 2014
Skills
Time Management, Security Clearance, Supervisory Skills, Dependable Team Player, Aircraft Maintenance, Data Analysis, Aircraft Engines, Military Aviation, Microsoft Office, Team Building, Yellow Belt, Typing, Computer Proficiency, Computer Hardware, Team Leadership, Training, Customer Service, Microsoft Excel, Lean Six Sigma, Green Belt, Mentoring, Project Management, Communication, Keen Listener, Energetic Leader, Purchasing, Purchasing Processes, Purchasing Negotiation, Meeting Scheduling, Supply Chain, Process Improvement, Technical Publication, Knowledge Sharing, Business Process..., Strategic Planning, Leadership, Sales, Military, Program Management, Continuous Process..., Sales Process, Lean Manufacturing, DMAIC, Kaizen, Lean Management, Black Belt, Project Engineering, Quality Management, 5S
Education
Villanova University 2015 — 2019
Process Improvement
Southern New Hampshire University 2013 — 2016
Lean Six Sigma
Verizon Wireless May 2014 - Present
Verizon Wireless November 2012 - April 2014
Verizon Wireless July 2011 - October 2012
Manchester Monarchs April 2008 - October 2012
New Hampshire Fisher Cats May 2010 - September 2012
Southern New Hampshire University September 2008 - May 2011
Southern New Hampshire University September 2008 - May 2010
New Hampshire Fisher Cats April 2009 - August 2009
The Kittansett Club May 2008 - August 2008
Burger King August 2006 - February 2007
Skills
Customer Service, Leadership, Sports Marketing, Sports Management, Sports, Sales, Facebook, Time Management, Event Planning, Sponsorship, Ticket Sales, Event Management, Social Media, Baseball, Community Development, Social Media Marketing, Social Networking, Advertising, Customer Experience, Public Relations, Customer Satisfaction, PowerPoint, Retail, Microsoft Office, Public Speaking
Education
Southern New Hampshire University 2014 — 2016
Master's Degree, Data Analytics, 3.5
Southern New Hampshire University 2011 — 2012
Master of Business Administration (M.B.A.), Specialization in Sport Management, 3.35
Southern New Hampshire University 2007 — 2011
Bachelor of Science, Sport Management
UniFirst Corporation December 2012 - Present
Bayou Boyz Kustoms Inc. August 2005 - Present
CELLULAR SALES October 2010 - October 2012
IT Convergence July 2008 - July 2009
AT&T January 2008 - April 2008
Full Circle Development 2006 - 2008
Summit Electric Supply 2007 - 2007
GE Capital July 2006 - December 2006
Verizon Wireless October 2005 - August 2006
Cingular Wireless August 2002 - August 2003
Skills
Business Intelligence, Account Management, Business Strategy, Telecommunications, Cloud Computing, Business Process, Direct Sales, Recruiting, Sales, Sales Operations, Wireless, Cold Calling, CRM, Sales Process, Networking, Management
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2002 — 2007
B.S., Marketing (Sales)
SOUTHERN UNIVERSITY
Market Basket June 2015 - Present
Verizon Wireless August 2014 - January 2015
Elance.com December 2013 - January 2015
SearchPro Systems May 2012 - May 2013
Rite Aid 2007 - 2013
Skills
Creative Writing, Microsoft Word, Customer Service, Blogging, SEO, Time Management, Social Networking, Social Media, PowerPoint, Microsoft Office, Teamwork, Editing, Microsoft Excel, WordPress, Writing, Press Releases, Facebook
Education
Southern New Hampshire University 2006 — 2010
Bachelor of Arts (BA), Creative Writing
U.S. Bank October 2014 - Present
Wells Fargo December 2011 - October 2014
Verizon Wireless October 2007 - August 2011
Skills
Loans, Credit, Banking, Consumer Lending, Loan Origination, Small Business Lending, Retail Banking, Lines Of Credit, Cross Selling, Credit Cards, Deposits, Relationship Management, Customer Service, Finance, Sales, Customer Experience, Customer Retention, Leadership
Education
Southern New Hampshire University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Southern New Hampshire University 2014 — 2015
Associate's degree, Business Administration and Management, General
Minnesota School of Business-Richfield 2010 — 2011
Business Administration and Management, General
Verizon Wireless May 2005 - Present
Sprint March 2000 - May 2005
Skills
Radio frequency..., Fiber Optics, Networking, RF, Computer Network..., Wireless, Telecommunications, IP, LTE, Cellular Communications, VoIP, Wireless Networking, T1, GSM, 4G
Education
Southern New Hampshire University 1996 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
Verizon Wireless August 2014 - Present
Talladega College May 2004 - August 2014
Skills
Higher Education, Program Development, Academic Advising, Teaching, Public Speaking, Research, Student Affairs, Time Management, Training, Tutoring, Volunteer Management
Education
Southern Union State Community College 2010 — 2011
Talladega College 2003 — 2007
Mitchell Martin Inc. April 2014 - Present
Verizon Wireless June 2010 - April 2014
Movie Gallery April 2009 - October 2009
Skills
Direct Sales, Cold Calling, Solution Selling, Sales Operations, Account Management, Sales Process, Sales, Customer Retention, Sales Management, Selling, Telecommunications, Wireless, Customer Satisfaction, Sales Presentations, Customer Experience, Customer Service, New Business Development, Employee Training, Recruiting, Interviewing Skills, Merchandising, Skilled Multi-tasker, Interviews, Contract Negotiation, Salesforce.com, Coaching, Building Relationships, B2B, Temporary Placement, Technical Recruiting
Education
Southern Utah University 2006 — 2009
Bachelor of Science (BS), Political Science and Government
Verizon Wireless January 2008 - January 2009
Sprint Nextel November 2005 - September 2006
Walmart September 2000 - May 2005
Education
Southern Oregon University 2011 — 2013
Rogue Community College 1999 — 2011
A.A.O.T.
POSSIBLE October 2014 - Present
POSSIBLE June 2010 - October 2014
Verizon Wireless August 2006 - August 2010
Skills
Quality Assurance, Microsoft Office, Social Media, Training, Troubleshooting, Mobile Communications, Customer Service, Time Management, Sewing, Creativity, Mobile Technology, Hospitality, Self-starter, Passion for Technology, Passion for Helping..., Passion for Quality, Consulting, Patience, Merchandising, Sales, Close Attention to..., DIY, Social Networking, Team Leadership, Customer Experience, Technical Support, Android, Customer Satisfaction, Networking, Smartphones, Customer Retention, Cellular Communications, Testing, Mobile Applications, OS X, Marketing, Management, CRM, Cold Calling, Mobile Devices
Education
Southern New Hampshire University 2012 — 2014
BS, Business Studies/Marketing; Business Studies; Marketing. Minor in Social Media Marketing.
University of Cincinnati
General Studies
T-Mobile March 2015 - Present
Comcast Business December 2014 - September 2015
Verizon Wireless June 2013 - April 2014
Verizon Wireless June 2012 - July 2013
Verizon Wireless August 2009 - June 2012
Verizon Wireless October 2007 - July 2009
Skills
Direct Sales, Solution Selling, Wireless, Customer Retention, Sales Operations, Sales Management, Salesforce.com, B2B, Sales Process, Cold Calling, Sales, Strategic Partnerships, Retail, Customer Satisfaction, Customer Experience, Selling, M2M, Account Management, Quotas, Mobile Devices, Call Centers, Telecommunications, Sales Presentations, Cellular Communications, Mobile Technology
Education
Southern New Hampshire University 2009 — 2014
Bachelor of Business Administration (BBA), Organizational Leadership
Verizon Wireless May 2012 - Present
Southwire Company December 2011 - April 2012
Verizon Wireless May 2011 - August 2011
Carter & Associates LLC - Atlanta 2008 - 2009
Skills
Java, XML, Software Documentation, SQL, CSS, Programming, Microsoft Office, Java Enterprise Edition, Eclipse, C#, Computer Science, Oracle SQL, JavaScript, jQuery, XHTML, XML Schema, Android Development, IBM Websphere, Spring MVC, IBM RAD, HP Quality Center
Education
Southern New Hampshire University 2014 — 2016
Master of Business Administration (M.B.A.), IT Management, 4.0
University of West Georgia 2010 — 2011
MS, Applied Computer Science
The University of Georgia 2003 — 2007
Bachelors, Real Estate
Verizon Wireless 2000 - May 2014
Verizon Wireless January 2012 - April 2012
Verizon Wireless 2002 - 2004
Bell Atlantic Mobile/Verizon Wirelss 1997 - 2002
Bell Atlantic Mobile/Verizon Wireless 1992 - 1997
Bell Atlantic Mobile/Verizon Wireless 1992 - 1992
Bell Atlantic Mobile/Verizon Wireless 1990 - 1992
Bell Atlantic Mobile/Verizon Wireless 1989 - 1990
Skills
Telecommunications, Customer Experience, Call Center, Wireless, Customer Satisfaction, VoIP, Customer Retention, Cellular Communications, Mobile Devices, Call Centers, Managed Services, Contact Centers, Broadband, IVR, Workforce Management, Team Building, Team Leadership, Process Improvement, Vendor Management, Customer Service
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Arts (B.A.), Print Journalism
U.S. Department of State July 2015 - Present
Verizon Wireless February 2014 - June 2015
Towson University August 2012 - May 2013
Fluent Grp August 2012 - May 2013
Business Software Alliance June 2012 - August 2012
Towson University June 2011 - May 2012
Towson University August 2011 - September 2011
Skills
Event Planning, Microsoft Office, Social Media, Time Management, Public Speaking, Public Relations, Customer Service, Social Networking, Facebook, Leadership, PowerPoint, Training, Social Media Marketing, Microsoft Excel, Microsoft Word, Editing, Research, Fundraising, Event Management, Creative Writing, Advertising, Human Resources, Screening Resumes, New Hire Orientations, Employee Training, Employee Orientations
Education
Southern New Hampshire University 2014 — 2016
Master's Degree, Human Resources Management/Personnel Administration, General, 3.26
Towson University 2009 — 2013
Bachelor's degree, Mass Communication/Media Studies, International Studies, 3.11
Verizon Wireless September 2014 - Present
MillTicketclothingcompany September 2012 - Present
GoodFruitTV January 2010 - Present
Lafourche Parish Water District 1 May 2014 - August 2015
The Home Depot November 2013 - October 2014
CVB marketing June 2012 - December 2013
Angel Care May 2011 - November 2013
Nicholls State University January 2012 - June 2013
Finish Line August 2009 - July 2011
Skills
Producing, Broadcast Journalism, Advertising, Journalism, Editing, Videography, Media Relations, Public Speaking, Photoshop, Blogging, Video Production, Video Editing, YouTube, Social Networking, Digital Media, Video, Facebook, Fashion, News Writing, Event Planning, Radio, Broadcast, Press Releases, New Media, Music Videos, Magazines, Film, Apparel, Fashion Design, Trend Analysis, Styling, Business Intelligence, Sports Writing, Entertainment, Sports Media, Creative Direction, InDesign, Strategic Communications, Reputation Management, Non-linear Editing, Graphic Design, Illustrator, Sportswear, Footwear, Tumblr, Outerwear, Fashion Illustration, Sweaters, Publicity
Education
Nicholls State University 2009 — 2013
Bachelor of Arts & Science (B.A.), Mass Communication/Broadcast Journalism, B
Southern University at New Orleans 2008 — 2009
N/A, Athletic Training/Trainer
Verizon Wireless August 2015 - Present
Verizon Wireless February 2015 - August 2015
Verizon Wireless January 2013 - February 2015
Verizon Wireless August 2011 - December 2012
Flextronics May 2010 - August 2011
University of New Hampshire September 2008 - May 2010
Memorial Union Building December 2006 - May 2010
Bob's Stores November 2005 - August 2009
Town of Shrewsbury June 2005 - August 2005
Skills
Customer Service, PowerPoint, Microsoft Excel, Social Media, Microsoft Office, Microsoft Word, Facebook, Sales, Social Networking, Outlook, Time Management, Event Planning, Marketing, Event Management, Social Media Marketing, Retail, Inventory Management, Data Entry, Customer Satisfaction, Public Speaking
Education
Southern New Hampshire University 2011 — 2015
Master of Business Administration (MBA), Marketing
University of New Hampshire 2006 — 2010
Bachelor of Science (BS), Marketing, 3.0
Hearst Digital Media January 2015 - Present
Hearst Digital Media September 2014 - January 2015
The Parting Glass March 2013 - September 2013
Verizon Wireless October 2009 - March 2013
Skills
Customer Experience, Sales, Customer Satisfaction, Customer Retention, Retail Sales, Retail, Inventory Control, Inventory Management, Loss Prevention, Merchandising, Profit, Sales Operations, Visual Merchandising, Store Management, Direct Sales, Store Operations, Social Media Marketing, B2B, Marketing Strategy, Social Networking, Account Management, Customer Service, Advertising, Marketing, Social Media, Online Advertising, Online Marketing, Digital Media, Lead Generation, Solution Selling, SEO, Digital Marketing
Education
Southern New Hampshire University 2015 — 2017
Bachelor of Science (B.S.), Marketing - Social Media / Internet Marketing
ADP July 2015 - Present
Verizon Wireless April 2014 - June 2015
AT&T April 2013 - March 2014
AT&T November 2010 - April 2013
AT&T August 2010 - November 2010
AT&T July 2008 - August 2010
AT&T June 2007 - July 2008
Skills
Leadership, Sales, Management, Wireless, Direct Sales, Customer Service, Sales Operations, Customer Retention, Cold Calling, Solution Selling, Customer Experience, Sales Management, Selling, Security, Training, Mobile Devices, Merchandising, Telecommunications, Account Management, Networking, Sales Process, Team Leadership, Team Building, Customer Satisfaction, Managed Services, Salesforce.com, Call Centers, B2B, New Business Development, Strategic Planning, Microsoft Office, Sales Presentations, Cellular Communications, Retail, Troubleshooting, Mobile Technology, CRM, Process Improvement, Analysis, Outsourcing, Strategic HR, HR Policies, HR Consulting, HR Strategy, HR Transformation
Education
Catholic High School 2001 — 2005
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Science (BS), Therapeutic Recreation/Recreational Therapy
AE7 August 2014 - Present
Perkins+Will October 2011 - July 2014
AE7 2014 - 2014
Cool Beans Coffee Roasters May 2011 - December 2013
Southern Polytechnic State University 2006 - 2011
Southern Polytechnic State University August 2009 - May 2010
Verizon Wireless May 2009 - August 2009
Leslie’s Construction Cleaning April 2009 - May 2009
Skills
Architectural Design, Graphic Design, Website Design, Design Consulting, Publishing, Documentation, Document Design, Interior Design, Concept Development, Concept Design, Architectural..., Model Building, Photography, Illustrator, Web Design, AutoCAD, AutoCAD Architecture, SketchUp, Revit, Sustainable Design, Design Research, Architectural Drawings
Education
Truly Living Well Center for Natural Urban Agriculture 2014 — 2014
Urban Grower Training Program, Agriculture, Agriculture Operations, and Related Sciences
Southern Polytechnic State University 2006 — 2011
Bachelor of Architecture (BArch)
Crest Auto World June 2015 - Present
Hunting Dearborn, Inc. (A division of Hunting Energy Services) August 2014 - June 2015
Comcast Spotlight January 2014 - August 2014
Comcast Business June 2013 - January 2014
Verizon Wireless June 2012 - June 2013
BizUnite January 2012 - July 2012
Marketing Werks October 2011 - May 2012
Southern New Hampshire University September 2011 - May 2012
ECS/ Instabill Corporation June 2011 - September 2011
Southern New Hampshire University September 2009 - September 2011
Skills
Social Media Marketing, Time Management, Advertising, Facebook, Leadership, Marketing, Sales, Social Media, Event Planning, Microsoft Excel, Strategic Planning, Editing, PowerPoint, Direct Marketing, B2B, Management, Customer Service
Education
Southern New Hampshire University 2009 — 2012
BS; Honors, Business Administration; Business Program; Advertising and Marketing
Granite State College July 2013 - Present
Samsung - Crossmark Partner July 2012 - June 2013
Verizon Wireless April 2010 - May 2012
Skills
Salesforce.com..., Salesforce.com, Ellucian Banner, Ellucian Degree Works, Information Technology, Technical Support, Mobile Technology, Informatica Cloud, Advancement Connect..., Business Intelligence, Information Security, SDLC, Microsoft Office, HTML, CSS, Mac, Storage Systems, Storage Management, Linux, Hardware, Operating Systems, Troubleshooting
Education
University of New Hampshire 2015 — 2017
Master’s Degree, Information Technology
Southern New Hampshire University 2011 — 2014
Bachelor’s Degree, Computer Science, magna cum laude
Seacoast School of Technology 2002 — 2004
Cisco IT Essentials Certification, Information Technology
Matrix IBS October 2011 - August 2015
Cbeyond June 2009 - August 2010
Verizon Wireless September 2003 - June 2009
Skills
Mobile Technology, Enterprise Software, LTE, Mobile Communications, CRM, Information Technology, Customer Experience, Wireless Networking, Cloud Computing, VoIP, Customer Retention, Product Marketing, Mobile Devices, Blackberry, GSM, Agile Methodologies, Hardware, System Deployment, Training, Account Management, Sales, Service Delivery, Time Management, Computer Hardware, Call Centers, Troubleshooting, Broadband, Software Documentation, Salesforce.com, System Administration, Management, Windows, Customer Satisfaction, Cisco Technologies, Windows XP, Leadership
Education
Southern New Hampshire University 2014 — 2018
Mass Communication/Media Studies
Wells Fargo February 2015 - Present
Wells Fargo August 2014 - January 2015
Wells Fargo August 2013 - August 2014
Verizon Wireless June 2012 - August 2013
Bank of America July 2010 - June 2012
Skills
Customer Retention, Training, Marketing, Solution Selling, Process Improvement, Management, Selling, Retail, Customer Experience, Cold Calling, Employee Training, Team Leadership, Banking, Retail Sales, Telecommunications, Direct Sales, Sales Process, Call Centers, Team Building, Customer Service, Sales Presentations, Small Business, Mobile Devices, Performance Management, Leadership Development, Outlook, Wireless, Selling Skills, Relationship Management, Microsoft Office, Sales, Sales Operations, Negotiation
Education
Southern Wesleyan University 2007 — 2009
Bachelor of Science, Business Administration
Certiport - A Pearson VUE Business August 2015 - Present
Certiport - A Pearson VUE Business June 2013 - August 2015
Rocky Mountain University of Health Professions March 2012 - June 2013
Southern Utah University August 2010 - March 2012
Freelance January 2010 - March 2012
T-Mobile May 2008 - August 2010
Southern Utah University January 2008 - August 2010
Cedar City Area Chamber of Commerce November 2008 - May 2009
Verizon Wireless February 2008 - May 2008
Skills
Direct Marketing, Negotiation, Strategic Planning, Marketing Communications, Online Marketing, Analysis, Marketing Strategy, Fundraising, Team Leadership, SEO, PPC, Social Media Marketing, Media Purchase, Public Relations, Merchandising, Web Development, Marketing Budget..., SEM, Buzz Marketing, Corporate Branding, Blog Marketing, Keyword Research, Lead Generation, HTML, Social Media, CRM, Demand Generation, Lead Management, Marketing Automation, Analytics, Salesforce.com, Lead Scoring, Marketing Analytics
Education
Southern Utah University
MASTER, BUSINESS ADMINISTRATION, 3.98 GPA
Southern Utah University
BACHELOR OF SCIENCE, BUSINESS MARKETING
University of Nevada-Las Vegas
None, Marketing
Verizon Wireless January 2002 - Present
Sprint Nextel January 1999 - January 2001
Skills
Wireless, Troubleshooting, Staff Development, VoIP, Marketing Strategy, Telecommunications, Management, Direct Sales, Team Leadership, Microsoft Office, Sales Operations, CRM, Leadership, Customer Satisfaction, Training, Customer Service
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1992 — 1996
Bachelor of Science (BS), Rehabilitation Science
Verizon Wireless December 2014 - Present
Verizon Wireless June 2014 - December 2014
GetInsured.com December 2013 - April 2014
Subway September 2013 - November 2013
Park Street Elementary February 2012 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Note Taking, Photoshop, Blogging, Teamwork, Creative Writing, PowerPoint, Editing, Event Planning, Public Speaking, Telephone Skills, Fundraising, Proofreading, WordPress, Tutoring, Customer Service, Sales, Leadership, Marketing, Team Building, Time Management
Education
Southern Polytechnic State University 2010 — 2014
Queen V Glam Marketing and talent managementKings LegacyJanuary 2013 - Present
Verizon Wireless August 2009 - Present
Skills
Customer Service, Marketing, Makeup Artistry, Retail, Cosmetics, Microsoft Word, Microsoft Office, Sales
Education
Chic studios 2014 — 2014
Makeup, Make-Up Artist/Specialist
St. John's University 2004 — 2009
Bachelor's degree, Business Administration and Management, General
Southern New Hampshire University
Master's degree, Marketing
Verizon Wireless July 2010 - Present
CompuCom February 2006 - July 2010
Spherion January 2004 - January 2006
Skills
Database Administration, Microsoft SQL Server, SQL, Database Security, Data Backup Solutions, SSIS, ETL Tools, SSRS, High Availability, Disaster Recovery, Log Shipping, Mirroring, Security Audits, Performance Tuning, .NET, Oracle, Requirements Analysis, Visio, Java, C#, Visual Basic, SharePoint, XML, Software Development, Project Management, Windows Server, Active Directory, Software Project..., Linux, MS Project, JavaScript, MS Excel Pivot Tables, IT Infrastructure..., Polarion
Education
Southern Polytechnic State University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Computer Software Engineering
Verizon Wireless August 2014 - Present
Skills
Telecommunications, Customer Service, Management, Sales, Microsoft Office, Project Management, Team Leadership, Leadership, Wireless, Account Management
Education
Southern New Hampshire University
Pursuing Masters, Accounting and Predictive Analytics
First Data Corporation 2012 - Present
ePark10 February 2009 - Present
AT&T Advertising Solutions September 2007 - February 2009
Verizon Wireless August 2004 - August 2007
Oreck Corporation 2000 - 2004
Skills
Social Media Marketing, Search Engine Marketing, Online Marketing, New Business Development, Partnership Development, Email Marketing, Digital Marketing, Website Promotion, Online Advertising, Video Advertising, Mobile Marketing, Google Apps, Google Adwords, Facebook Marketing, Sales Presentations, Partnerships, SEM, Strategy, Mobile Devices, Small Business, SEO, Strategic Partnerships, Business Development, Account Management, Advertising, E-commerce, Digital Media, Web Marketing, Start-ups, Lead Generation, Marketing
Education
Southern University at New Orleans 1976 — 1979
Bachelor of Science, Business Administration
Durham business college 1974 — 1976
Associate, Business Administration
Verizon Wireless September 2015 - Present
Verizon Wireless January 2015 - September 2015
Oklahoma City RedHawks March 2014 - November 2014
Verizon Wireless April 2012 - March 2014
New Bedford Bay Sox May 2009 - August 2012
Enterprise Rent-A-Car November 2010 - March 2012
Southern New Hampshire University September 2005 - April 2009
Skills
Community Relations, Community Outreach, Microsoft Office, Selling, Account Management, Team Building, Customer Service, Inventory Management, Operations Management, Public Relations, Security, Team Leadership, Advertising, Sales, Public Speaking, Training, Management, Marketing, Leadership, Sports, Time Management, PowerPoint, Event Management, Event Planning, Social Networking, Sales Management, Customer Satisfaction, Sales Operations, Cold Calling
Education
Southern New Hampshire University 2005 — 2009
Bachelors of Science, Sport Management
J.P. Morgan October 2014 - Present
Houston ISD August 2014 - Present
General Dynamics Information Technology September 2013 - May 2014
Verizon Wireless February 2010 - April 2012
Verizon Wireless March 2002 - February 2010
GTE Wireless 1998 - 2002
Hospital Housekeeping Systems 1997 - 1998
Skills
Blackberry Certified..., CompTIA A+ Certification, Technical Support, Wireless, Troubleshooting, TCP/IP, Blackberry, Operating Systems, Mobile Devices, Call Center, Hardware, CDMA, BMC Remedy, Windows 7, Computer Hardware, Network Administration, Android, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Call Centers, Microsoft Office, Team Leadership, Customer Satisfaction, Wireless Networking, Leadership, Management, Training, Telecommunications, Customer Retention, Networking, Process Improvement, Cellular Communications, Help Desk Support, Outlook, Vendor Management, VoIP, Customer Experience, Project Planning, Windows, Active Directory, 4G
Education
Kemper Military School & College 1980 — 1982
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
Southern University and Agricultural and Mechanical College at Baton Rouge
Business Administration and Management, General
Verizon Wireless 2015 - Present
Shire Styles May 2008 - January 2014
Rockingham Community Action September 2009 - December 2009
Custom Banner and Media September 2009 - December 2009
Skills
PowerPoint, Microsoft Office, Screen Printing, Outlook, Photoshop, Photography, Small Engine Repair, Event Planning, Golf Course Management, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Access, Microsoft Exchange, Critical Thinking, Business Ideas, Customer Satisfaction, Direct Sales, Marketing
Education
Southern New Hampshire University 2011 — 2014
M.B.A, Finance
University of New Hampshire -- Peter T. Paul College of Business and Economics 2005 — 2010
B.A, Finance & Entrepreneurial Venture Creation
DD Construction June 2015 - Present
H&W Logistics, Inc. January 2015 - June 2015
Hybrid Logistics / General Transportation Services Inc September 2014 - January 2015
Discount Waste December 2013 - June 2014
Verizon Wireless August 2010 - April 2013
Busy Body Gyms-To-Go July 2007 - July 2009
Dick's Sporting Goods June 2006 - July 2007
Skills
Sales, Sales Management, Microsoft Office, Information Technology, Technology, Merchandising, Creative Merchandising, Inventory Management, Retail, Solution Selling, Product Marketing, Account Management, Sales Process, Customer Service, Team Leadership, Training
Education
Southern Polytechnic State University 2006 — 2010
Business, Business Management
World Wireless March 2015 - Present
PinPoint Solutions September 2012 - March 2015
Verizon Wireless June 2011 - September 2012
Verizon Wireless August 2010 - June 2011
US Navy November 1989 - February 2010
Skills
Recruiting, Training, Talent Acquisition, Internet Recruiting, Sales, Technical Recruiting, Employee Relations, Recruitment Training, customer retention, hr policies, employee benefits, employee training, employee management, staff retention
Education
Southern Wesleyan University
Bachelor of Science, Business Management
Verizon Wireless June 2008 - June 2012
Verizon Wireless June 2008 - October 2008
Verizon Wireless January 2007 - June 2008
Best Western Greenfield Inn September 2005 - April 2008
Save-A-Lot Foods May 2003 - September 2005
Skills
Customer Service, Customer Satisfaction, Customer Retention, Employee Training, Staff Development, Troubleshooting, Remote Troubleshooting, Technical Support, Microsoft Office, Microsoft Word, Microsoft Excel, Email, Operating Systems, Computers, Personal Training, Sales, Performance Metrics, Goal-oriented..., Dependable Team Player, Outstanding..., Group Dynamics, Team Building, Morality, Customer Loyalty..., Call Centers, Motivated self-starter, CompTIA A+ Certification, A+ Certified, Bottom Line Growth
Education
Southern New Hampshire University 2009 — 2012
Bachelor of Arts (BA), English Language and Literature
Wayne County Community College 2002 — 2007
Associate Degree, English
Osborn High School 1997 — 2001
Diploma, General
PC Connection, Inc. July 2013 - Present
Verizon Wireless August 2007 - July 2013
Hat World October 2008 - July 2010
Skills
Solution Selling, Direct Sales, Account Management, Telecommunications, Wireless, Sales Process, Cold Calling, Sales, Sales Operations, Customer Retention, B2B, Sales Management, Call Centers, Salesforce.com, Cloud Computing, Channel Partners, Management, SaaS, Enterprise Software
Education
Southern New Hampshire University
Verizion Wireless May 2013 - Present
Verizon Wireless June 2011 - Present
Target June 2006 - January 2010
Skills
Leadership, Retail, Sales, Blogging, Customer Retention, Customer Service, Human Resources, Supply Chain Management, Telecommunications, Team Management, Direct Marketing
Education
Southern New Hampshire University
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Illinois at Urbana-Champaign 2007 — 2011
Bachelors of Liberal Arts in Science, Communication, General
University of Illinois at Chicago
PMP ( Project Management Professional Certification)
Same Day Med August 2014 - Present
Rapides Parish School District November 2012 - August 2014
Independent Consultant January 2011 - November 2012
L-3 Communications January 2008 - December 2010
Accenture October 2005 - August 2006
Intelligent Transformations, Inc. June 2002 - October 2005
Matrix Resources April 1997 - July 2002
Verizon Wireless July 1999 - September 2001
Time Warner Inc. (Six Flags Theme Parks) March 1997 - June 1999
IBM February 1984 - January 1997
Skills
Business Analysis, Program Management, Entrepreneurship, Application Architecture, Software Quality..., Information Architecture, Arabic, Innovation Consulting, Change Management, Technical Leadership, Counterintelligence, System Architecture, IT Service Delivery, Mathematics, User Experience Design, Programming Languages, IT Project Leadership, Counterinsurgency, Cultural Diplomacy, E-commerce Consulting, Internet Business..., Internet Entrepreneur, Managing Start-ups, Sales & Marketing..., Strategic Selling, Custom Software..., Software Solution..., Scorecard Management, Alternative Education, Data Visualization, Retail Technology, SEM, Vendor Management, ITIL Service Strategy, Talent Management, Software Selection, Enterprise IT Strategy, Persuasive Speaker, International Business..., Integration, Leadership, Management, Security, Project Management, Training, Strategy, Cross-functional Team..., Team Leadership, Team Management, Technology Integration
Education
The University of Life 1961 — 2021
Certificate of Fulfillment, LIFE
Southern University and Agricultural and Mechanical College at Baton Rouge 1980 — 1983
BS, Mathematics, Magna Cum Laude
Verizon Wireless August 2008 - Present
Skills
Direct Sales, Wireless, Telecommunications, Sales
Education
Southern New Hampshire University 2014 — 2016
Bachelor’s Degree
Tompkins Cortland Community College
Associate’s Degree, Business Administration and Management, General
Men's Wearhouse October 2013 - Present
CompuCom December 2008 - September 2013
Verizon Wireless May 2008 - December 2008
The Womble Company, Inc. March 2007 - February 2008
Jefferson Parish Human Services December 2000 - April 2006
Skills
Active Directory, Technical Support, Microsoft Exchange, Troubleshooting, VPN, Hardware, Switches, Networking, Help Desk Support, Software Installation, Windows 7, SAN, LAN-WAN, CompTIA A+, Windows Server, CompTIA A+ Certification, CompTIA Network+, MCDST, Motivated self-starter, TCP/IP knowledge
Education
New Horizon 2001 — 2003
Certified A+ and Network +, Information Technology, certified
Southern University at New Orleans 1980 — 1984
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
Verizon Wireless July 2015 - Present
Verizon Wireless June 2010 - Present
Verizon Wireless April 2013 - June 2013
Verizon Wireless September 2002 - June 2010
Skills
Call Centers, Telecommunications, Wireless, Customer Retention, Training, Customer Experience, Customer Satisfaction, Training Delivery, Onboarding, Employee Training, Employee Relations, Cold Calling, Recruiting, Performance Management, Team Building, Team Leadership, Vendor Management, Coaching, Customer Service, Hiring, Sales Operations
Education
Southern New Hampshire University 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Axia Western College 2010 — 2013
Associate's degree, Business Administration, Management and Operations, 3.6
Verizon Wireless October 1996 - Present
Mobile One Autosound August 1989 - October 1996
Skills
Mobile Devices, Telecommunications, Management, Wireless
Education
Word of Faith Bible College 1990 — 1994
BA, Theology
University of New Orleans 1989 — 1991
General Studies
Southern University at New Orleans 1987 — 1989
Urban Planning
Xavier University of Louisiana 1984 — 1986
Business Administration
eBay Marketplaces November 2014 - Present
Utahbestdeals July 2014 - Present
eBay Marketplaces January 2013 - October 2014
Lexington Law Firm January 2013 - July 2013
Lexington Law Firm January 2011 - January 2013
Comcast Cable March 2009 - January 2011
MIDAS International Leadership LLC March 2008 - March 2009
ConsultNet April 2007 - March 2008
Verizon Wireless February 2004 - May 2007
Skills
Leadership, Training, Management, Coaching, Sales, Team Building, Team Leadership, Customer Service, Strategic Planning, Account Management, Networking, Call Centers, Customer Retention, Customer Satisfaction, Consulting, Marketing, Negotiation, Business Development, Microsoft Office, Sales Management, Recruiting, Strategy, Business Strategy, Telecommunications, Customer Experience, Process Improvement, Hiring, Start-ups, New Business Development, Mentoring, Marketing Strategy, Microsoft Excel, Organizational..., Leadership Development, Technical Recruiting, Applicant Tracking..., Small Business, Career Development, Social Media, Operations Management, Public Speaking, Cross-functional Team..., Cold Calling, Interviews, E-commerce, Product Management, Salesforce.com, Employee Training, Analytics, Performance Management
Education
Southern Utah University 1998 — 2003
Bachelor's, Sociology
Carbon High School 1996 — 1998
Carbon High School
Verizon Wireless February 2013 - Present
Verizon March 2012 - August 2012
The Madison Square Garden Company May 2010 - March 2011
Madison Square Garden August 2009 - April 2010
crowne plaza September 2007 - May 2009
New Jersey Nets January 2009 - April 2009
Southern University August 1998 - May 2007
Skills
Athletic Training, Management, Sales, Strength, Ticket Sales
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1997 — 2007
churchville-chili senior high school 1993 — 1997
Bedford Granite Group May 2007 - Present
Verizon Wireless 2005 - 2007
Education
Southern New Hampshire University 2003 — 2007
AgFirst Farm Credit Bank December 2013 - Present
Verizon Wireless January 2013 - December 2013
Unitrends March 2012 - January 2013
Softpath System LLC May 2011 - January 2012
COMPUTERUSAGE.COM LLC January 2011 - May 2011
Sigma Systems Inc. July 2008 - July 2010
AT&T Mobility November 2006 - July 2008
Cingular Wireless March 2004 - November 2006
Target August 2001 - June 2004
DeVry University March 2002 - October 2003
Skills
Troubleshooting, Telecommunications, Data Analysis, Administration, Project Coordinating, Technical Support, Project Coordination, System Administration, Networking, Testing, Hardware, Project Management, Disaster Recovery, Software Documentation, Wireless Networking, Integration, Servers, TCP/IP, Leadership, Management, Switches, Access, Visio, Vendor Management, Training, Cisco Technologies, Network Administration, Routers, Windows Server, Linux, LAN-WAN, Active Directory, Network Security, Operating Systems, Wireless, Computer Network..., Software Installation, System Deployment, VoIP, Enterprise Software, IP, VPN, Data Center, Network Design, Network Engineering, Routing, WAN, Computer Hardware, Security, Help Desk Support
Education
Southern Wesleyan University 2011 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
DEVRY UNIVERSITY 2001 — 2004
BS, NETWORK & COMMUNICATIONS MGT
None September 2009 - Present
Verizon Wireless March 2008 - September 2009
The State Newspaper March 2000 - March 2008
Premier Mortgage Funding, Inc. March 2007 - September 2007
Universal Mortgage Group, Inc. August 2005 - March 2007
Skills
Customer Service, Account Management, Management, Sales, Team Building, Cold Calling, Sales Management, Operations Management, Marketing, Strategic Planning, Mortgage Lending, New Business Development, Recruiting, Budgets, Microsoft Office, Public Speaking, Team Leadership, Customer Retention, Social Media, Negotiation
Education
Webster University 2008 — 2010
Master's, Human Resource Management
Southern Wesleyan University 2002 — 2005
Bachelor, Business Administration
Verizon Wireless August 2002 - Present
Verizon Wireless August 2005 - June 2006
Skills
Call Center
Education
University of Phoenix 2007 — 2009
MAED
Southern Wesleyan University 2003 — 2006
BS
Verizon Wireless March 2013 - Present
Answerpage July 2007 - Present
Paramount Equity February 2011 - February 2012
Iridium Information Resources June 2008 - February 2012
Skills
Direct Sales, Sales, Customer Retention, Customer Satisfaction, Sales Operations, Cold Calling, Retail, Account Management, Sales Process, Customer Experience, Wireless, Telecommunications, Retail Sales, Customer Service
Education
Southern Oregon University 1998 — 2003
Bachelor of Science (BS), Human Communication
Verizon Wireless October 2013 - Present
MetroPCS March 2008 - October 2013
Sprint Nextel June 2002 - February 2008
United States Marine Corps September 1992 - June 2002
Skills
Wireless, LTE, Cellular Communications, RF, Troubleshooting, Team Leadership, 4G, Small Cell, CDMA, Distributed Antenna..., Project Planning, Vendor Management, Telecommunications, Integration, Management, Microwave, Ericsson OSS, Backhaul, Testing, Ethernet, Wireless Networking, RF Engineering, Program Management, Maintenance Management, Antennas, T1, Networking, Computer Network..., Cell Site Construction, UMTS, WiMAX, iDEN, Spectrum Management, Mobile Devices, Cross-functional Team..., Calibration
Education
Southern New Hampshire University 2014 — 2020
Bachelor's Degree, IT-Networking, Currently 3.835 Cumulative GPA
Southern New Hampshire University
PFB Associates June 2011 - Present
Strategic Technology Concepts November 2009 - June 2011
Sprint Nextel August 2008 - October 2009
Sprint Nextel July 2000 - August 2008
Verizon Wireless November 1998 - July 2000
Skills
Telecommunications, Government, Transportation, Start-ups, Solution Selling, Direct Sales, Wireless, Business Planning, Business Development, Business Strategy, Marketing Strategy, Sales Operations, Mobile Devices, Sales Process, Salesforce.com, Strategic Partnerships, Selling, B2B, Sales Management, Sales, New Business Development, Cold Calling, Strategic Planning, Account Management, Channel Partners, Management, Leadership, Strategy, Contract Negotiation, Customer Retention, Cross-functional Team..., SaaS, Networking, P&L Management, CRM, Managed Services, Product Management, Product Marketing, Lead Generation, Customer Satisfaction, Unified Communications, Executive Management, Cloud Computing, Vendor Management, VoIP, Competitive Analysis, Enterprise Software, Team Leadership, Professional Services, Call Centers
Education
Southern New Hampshire University 1978 — 1980
BS, Business Management
Oracle June 2014 - Present
Oracle December 2012 - June 2014
CT Industries January 1998 - December 2013
MetroPCS September 2009 - December 2012
Verizon Wireless January 2005 - January 2009
Cingular Wireless January 2000 - January 2005
Skills
Wireless, Sales, Sales Management, Troubleshooting, New Business Development, Selling, Technical Support, Telecommunications, Direct Sales, Account Management, Merchandising, Sales Operations, Solution Selling, Mobile Devices, Customer Retention, Customer Satisfaction, Integration, Sales Process, Call Center, Cold Calling, Management, Training, Hardware, Customer Experience, Enterprise Software, Cloud Computing, Wireless Networking, Call Centers, VoIP, Team Building, Program Management, Networking
Education
Southern New Hampshire University 2008 — 2012
Bachelors, Information Technology
Southern New Hampshire University 2008 — 2010
Associates, Information Technology
Progressive Insurance July 2014 - Present
Verizon Wireless July 2011 - July 2014
McGill University October 2010 - June 2011
Hannaford Bros. Co. June 2005 - June 2010
Instituto Nacional de Astrofísica, Óptica y Electrónica February 2010 - April 2010
Buyers Brokers Only, LLC May 2009 - September 2009
Skills
Research, Real Estate, Editing, Blogging, Spanish, Direct Sales, Marketing Research, Customer Service
Education
McGill University 2007 — 2011
BCom, International Business, Marketing, 3.68
Universidad de las Américas, A.C. 2010 — 2010
Licenciatura de negocios internacionales, International Business, Spanish
Southern New Hampshire University 2012 — 2015
MBA, Social Media Marketing
Baxter International Inc. March 2015 - Present
Coca-Cola Refreshments (via CorTech) March 2011 - March 2015
Stiefel, a GSK company October 2006 - October 2010
Verizon Wireless February 2006 - October 2006
BellSouth Telecommunications May 2004 - May 2006
BellSouth Telecommunications May 2003 - May 2004
BellSouth Telecommunications April 1999 - May 2003
Recruitment Solutions February 1998 - March 1999
Siemens Energy & Automation October 1997 - March 1998
MCI Telecommunications, Inc. September 1993 - September 1997
Skills
HRIS, HR Consulting, Organizational..., Leadership Development, Employment Law, Training, Coaching, Conflict Resolution, Employee Training, Sourcing, Organizational Design, Employee Benefits, Customer Retention, Change Management, Call Center, Personnel Management, Technical Recruiting, Leadership, Staff Development, Team Building, Process Improvement, HR Policies, Interviews, Call Centers
Education
University Of Georga 2010 — 2010
Human Resource Management, Certificate
Southern University and Agricultural and Mechanical College at Baton Rouge 1981 — 1986
Bachelor's of Arts, Communication (Broadcast Journalism)
AstraZeneca October 2013 - Present
Verizon Wireless February 2010 - September 2013
AstraZeneca January 2005 - December 2009
AstraZeneca April 2003 - December 2004
AstraZeneca July 2000 - April 2003
BellSouth Mobility January 1996 - July 2000
Skills
Telecommunications, Managed Care, Networking, Team Leadership, Strategic Planning, Direct Sales, Mobile Devices, Sales Management, Marketing Strategy, Pharmaceutical Sales, Coaching, Selling Skills, Leadership, Cold Calling, Training, Sales Operations, Sales, Account Management, Sales Process, Selling, Solution Selling, Salesforce.com, B2B
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1989 — 1994
BA, Political Science
Verizon Wireless October 2010 - Present
Verizon Wireless July 1989 - September 2010
Skills
Solution Selling, Mobile Technology, Account Management, Customer Service, Training, Sales Management, Marketing Strategy, Customer Satisfaction, Telecommunications, Strategic Planning, B2B, Customer Retention, Direct Sales, Sales Process, Sales Operations
Education
Southern New Hampshire University 2000 — 2004
Master of Business Administration (MBA), Business Administration and Management, General
University of Maine 1983 — 1987
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Ericsson June 2014 - Present
Verizon Wireless April 2014 - June 2014
Communication Infrastructure Corp. CIC March 2013 - November 2013
Dynis January 2012 - February 2013
SAI March 2011 - December 2011
MOUNTAIN, LTD. May 2010 - March 2011
RJE Telecom May 2008 - May 2010
Skills
Construction Management, Vendor Management, Quality Management, Contract Management, Project Management, Telecommunications..., Easements, Site Acquisition, Conflict Resolution, Management, Optical Fiber, Telecommunications, Wireless, Customer Service, UMTS, Fiber Optics, Cabling, 4G, CDMA, Cellular Communications, T1, Backhaul, Network Design, LTE, WiMAX, GSM, Broadband, Ethernet, Microwave, Wireless Networking, RF, Computer Network..., Quality Assurance, 3G, Transmission
Education
Southern Union State Community College
Wright State University
617 Weddings March 2013 - Present
Allstate July 2012 - Present
NOVA Solutions, Inc. August 2011 - July 2012
AT&T Mobility October 2008 - April 2011
Fairmont Hotels and Resorts March 2008 - December 2008
Verizon Wireless March 2003 - August 2006
Skills
Sales Process, Sales, Telecommunications, Account Management, Sales Management, Customer Service, Customer Retention, Customer Satisfaction, Solution Selling, B2B, Sales Operations, New Business Development, Direct Sales, Lead Generation, Wireless, Event Management, Relationship Management, Property & Casualty..., Salesforce.com, Marketing Strategy, Strategic Planning, Retail, Event Planning, Forecasting, Golf, Wedding DJ, Audio Editing, DJ, Serato Scratch Live, Music Production, Wedding Planning
Education
Southern New Hampshire University 2000 — 2003
Batchelor of Science, Marketing & Sales Management
Verizon Wireless February 2011 - September 2011
Merrimack County Nursing Home May 2008 - December 2010
The Children's Place 2009 - 2010
Skills
General Office Skills, Close Attention to..., Customer Service, Multiprocessing, Knowledge of Microsoft..., Project Management, Oral & Written..., Phone Etiquette, Supervisory Skills
Education
Southern New Hampshire University
Bachelor, Psychology
The Santa Fe Group February 2013 - Present
ADoganspa4u October 2010 - Present
Resurgent Capital Services February 2007 - February 2013
Verizon Wireless June 2006 - February 2007
TSYS Debt Management June 2003 - April 2006
Dr. Brown January 1999 - January 2003
BTHRA February 1999 - August 1999
Sprint Yellow Pages September 1998 - February 1999
UNC Charlotte January 1997 - January 1998
Sprint January 1995 - January 1997
Skills
Compliance, Access, Budgeting, Security, Documentation, Excel, PowerPoint, Customer Service, Customer Relations, Word, Problem Solving, Process Improvement, Team Building, Microsoft Word, Management, Risk Management, Microsoft Excel, Software Documentation, Financial Analysis, Data Analysis, Leadership, Call Center, Microsoft Office, Budgets, Portfolio Management, Credit Cards, Operations Management, Finance, Event Planning, Call Centers, Credit, Accounts Receivable, Financial Services, Banking, Accounting, Troubleshooting, Analysis, Vendor Management, Auditing, Business Analysis, Project Management, Strategic Planning
Education
University of Phoenix 2004 — 2005
MBA/TM, Technology Management
University of Phoenix 2004 — 2005
M. B. A, Technology Mgmt2005
Southern Wesleyan University 2000 — 2003
B.S, Business Management2003
Wytheville Community College 1992 — 1994
A.A.S, Electronics Engineering Technology
Verizon Wireless March 2014 - Present
Southern Polytechnic State University August 2012 - December 2013
Chaten Corporation July 2009 - July 2012
Lieutenant School April 2007 - April 2008
SIEMENS November 2006 - March 2007
Skills
Economics, Supply Chain Management, Macroeconomics, Data Analysis, PowerPoint, Microsoft Office, Microsoft Word, Statistics, Politics, Research, Higher Education, Analysis, Six Sigma, Teaching, Access, Microsoft Excel, Forecasting, Public Speaking, Teamwork, Financial Analysis, Project Planning, European Union, Microsoft SQL Server, Budgets, Facebook, Time Management, Matlab, Accounting, Leadership, Software Documentation, Process Improvement, Sales
Education
Southern Polytechnic State University 2012 — 2013
Master of Business Administration (MBA), Operation and Technology Management (supply chain management )
University of Ankara 2005 — 2006
Master of Arts (M.A.), Economics
University of Sakarya 2002 — 2005
Bachelor of Arts (B.A.), Economics
Verizon Wireless Director Of Ticket OperationsHelena Brewers Baseball ClubOctober 2008 - October 2009
Helena Brewers Baseball Club May 2006 - October 2008
Skills
Customer Satisfaction, Call Centers, Account Management, Customer Service, Sales, Team Building, Team Leadership
Education
Southern Virginia University 2000 — 2006
Bachelor of Arts (B.A.), Physical Education and Recreation Administration
Snow College 2000 — 2004
Associate of Science (A.S.), Communication, General
Verizon Wireless October 2010 - Present
Concord Hospital November 2004 - July 2010
Skills
Customer Relations, Project Coordination, Budget Analysis, Vendor Management, Process Improvement, Team Leadership, Team Building, Customer Satisfaction, Project Planning, Analysis, Training, Microsoft Office, Leadership, Telecommunications
Education
Southern NH University
Beachbody July 2013 - Present
Verizon Wireless November 2006 - November 2011
Verizon Wireless 2006 - 2011
Verizon Wireless August 2008 - August 2009
2006-2007 September 2004 - May 2006
Skills
Management
Education
Southern New Hampshire University 2003 — 2007
B.A. Graphic Design
Southern New Hampshire University
Bachelors of Art, Graphic Design; Communications
Verizon Wireless December 2013 - Present
Alcatel-Lucent November 1989 - December 2013
Skills
Customer Service, Windows, Microsoft Office, Call Centers, Networking
Education
Southern New Hampshire University 2013 — 2015
Associate's degree, Information Technology
Verizon Wireless August 2014 - Present
Verizon Wireless April 2013 - Present
2 Brothers Communications (Verizon Wireless) March 2010 - April 2013
Stratford Court Hotel May 2012 - August 2012
Skills
Sales Management, Sales, Customer Service, PowerPoint, Direct Sales, Sales Operations, Inventory Management
Education
Southern Utah University 2009 — 2013
MicroEdge LLC a wholly own subsidiary of Blackbaud Inc. June 2015 - Present
MicroEdge LLC February 2012 - June 2015
MicroEdge April 2007 - February 2012
MicroEdge June 2004 - April 2007
ProTemp Staffing (assignment NPO Solutions- MicroEdge) February 2004 - June 2004
Verizon Wireless 2002 - February 2004
Skills
Customer Service, Sales, Teamwork, Time Management, CRM, Account Management, Salesforce.com, Professionalism, Teamwork & Collaboration, Training, Various software..., Execellent..., Internal as well as..., Strong time management..., Account, Cross functional Team..., Sales Operations, Microsoft Office, Strategic Planning, Contract Negotiation
Education
Southern NH University
Associate's degree, Business Administration and Management, General
Verizon Wireless October 2008 - October 2014
General Tours World Traveler September 2005 - July 2008
Benchmark Electronics March 1997 - September 2005
Cumberland Farms February 1993 - March 1997
Skills
Leisure Travel, Inventory Control, Pricing, Customer Experience, Store Management, Store Operations, Materials Management, Production Activity..., Airports, International Travel, Airline Reservations, Retail Sales, Tour Booking, Escorted Tours, Sabre, Finished Goods, Contract Manufacturing, IATA, Travel Planning
Education
Southern NH University 2009 — 2012
Associate's degree, Business Administration, Management and Operations
Magic Seasoning Blends September 2012 - Present
Verizon Wireless December 2010 - September 2012
Skills
Microsoft Office, Microsoft Word, PowerPoint, Outlook, Microsoft Excel, Research, HTML, Customer Service, Budgets, English, Strategic Planning, Windows, Teaching, Photoshop, Public Speaking
Education
Southern University at New Orleans
Bachelor's degree, Business Administration and Management, General
National Purchasing Partners July 2012 - Present
Verizon Wireless 1991 - 2012
Norwest Financial 1990 - 1991
Combined Insurance 1989 - 1990
Skills
Customer Satisfaction, Customer Retention, Conflict Resolution, Customer Experience, Negotiation, Escalation, Account Management, Call Center, Customer Service, Analytical Skills, Microsoft Office, Telecommunication..., Data Entry, Fast Learner, Team-oriented, Team Building, Call Centers, Direct Sales, Leadership, Wireless
Education
Southern Oregon University 1984 — 1989
Bachelor of Science (B.S.), Marketing
Verizon Wireless October 2007 - Present
Sears Hair Studio June 2006 - Present
Education
Southern NH University 1999 — 2003
UPS November 2014 - Present
IKEA Group October 2012 - November 2014
Kimcy LLC May 2009 - September 2012
Verizon Wireless March 2004 - May 2009
Skills
Networking, Call Centers, Sales, Microsoft Office
Education
Columbus State Community College
Liberal Arts
Southern Polytechnic State University
Verizon Wireless March 2015 - Present
Verizon Wireless July 2014 - March 2015
Verizon Wireless August 2013 - June 2014
Verizon Wireless September 2012 - July 2013
Verizon Wireless July 2010 - September 2012
Verizon Wireless March 2009 - June 2010
Verizon Wireless September 2007 - February 2009
Skills
M2M, LTE, Quotas, 4G, Sales Presentations, Sales Management, Customer Experience, CDMA, Mobile Communications, Wireless Broadband, EVDO, Direct Sales, Solution Selling, Mobile Devices, Telecommunications, Customer Retention, Sales Process, Cold Calling, Sales Operations, Account Management, Wireless, Customer Service, Management, Mobile Technology, Sales, Strategic Partnerships, Team Leadership, Unified Communications
Education
Southern New Hampshire University 2015 — 2019
Finance, General
Verizon Wireless
Skills
Customer Retention, Customer Satisfaction, Sales, Customer Service, Telecommunications, Wireless, Mobile Devices
Education
Southern New Hampshire University
Master's degree, International Business
Verizon Wireless May 2011 - Present
LA Fitness September 2008 - July 2010
Chrysler Financial January 2002 - September 2008
Skills
Sales, Sales Management, Customer Service, Building Relationships, Marketing, Exceed Sales Goals, Communication, Contract Negotiation, Leadership, Team Management, Coaching, Customer Retention, Customer Satisfaction, Direct Sales, Process Improvement, Sales Process, Solution Selling, Team Building
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Science (B.S.), Marketing
Select Energy Services 2013 - Present
Verizon Wireless 2010 - 2013
Verizon Wireless 2008 - 2010
The Smoothie Factory 2006 - 2008
Skills
Sales, Sales Management, Employee Training, P&L Responsibility, Marketing Strategy, Retail
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2004 — 2008
Bachelor's Degree, Business Administration and Management, General
Chase May 2009 - Present
Verizon Wireless March 2007 - May 2009
Midland Radiator Service June 2003 - March 2007
Time Systems International November 2002 - June 2003
Skills
Series 6, Series 63, Life Insurance, Notary Public
Education
Southern New Hampshire University 2014 — 2018
Bachelor’s Degree, Information Technology