Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless June 2015 - Present
Verizon Wireless January 2014 - Present
Verizon Wireless January 2014 - Present
Verizon Wireless July 2011 - December 2013
Verizon Wireless July 2011 - December 2013
Verizon Wireless January 2010 - June 2011
Verizon Wireless January 2010 - June 2011
O'Reilly Auto Parts 2007 - 2009
Spartanburg Parks Commission 2003 - 2007
Advance Auto Parts January 2003 - October 2006
Skills
Telecommunications, Customer Service, Management, Sales, Microsoft Office, Project Management, Account Management, Leadership, Team Leadership, Technical Support, Training, Wireless, Customer Satisfaction, Networking, Troubleshooting, Call Centers, Hardware, Mobile Devices, Testing, VoIP, Wireless Networking, Customer Experience, Routers, Operating Systems, Customer Retention, Team Building, Process Improvement, Employee Training, Computer Hardware, Retail, Sales Management, Problem Solving, Time Management, Coaching, Recruiting, Sales Operations, Solution Selling, Direct Sales, 4G, LTE, Mobile Technology, Strategic Planning, Public Speaking, IP, Managed Services, 3G, Sales Process, TCP/IP
Education
Strayer University 2013 — 2017
Bachelor's Degree, Business Administration and Management, General, 4.0
Spartanburg Community College 2000 — 2003
Associate's degree, Computer Technology, 3.0
Verizon Wireless June 2015 - Present
Verizon Wireless January 2013 - May 2015
Keller Williams Realty - Greater Atlanta Area October 2009 - December 2013
Priority Payment Systems July 2011 - August 2012
Priority Payment Systems October 2010 - July 2011
Premiere Global Services January 2009 - October 2009
Oracle January 2008 - January 2009
Property Works 2006 - 2007
Skills
Account Management, Salesforce.com, New Business Development, Cold Calling, Sales Process, B2B, Sales, Sales Management, Business Development, Lead Generation, Solution Selling, SaaS, Marketing, Negotiation, Relationship Management, Sales Operations, Direct Sales, Contract Negotiation, Strategic Partnerships, Customer Retention, Marketing Communications, Corporate Communications, Project Coordination, Training, CRM, Management
Education
Spelman College 2002 — 2006
BA, Economics
Verizon Wireless June 2015 - Present
Centura College January 2014 - June 2015
Wray Automotive August 2013 - January 2014
Strayer University July 2012 - June 2013
Virginia College June 2010 - July 2012
Classic Ford of Columbia June 2009 - February 2010
BlueCross BlueShield of South Carolina February 2005 - December 2007
Skills
Business Development, Admissions, Student Recruiting, Enrollment Management, Higher Education, Student Affairs, Career Counseling, Adult Education, Campus, Retaining Customers, Staff Development, Student Development, E-Learning, Student Engagement, Public Speaking, Customer Retention, Customer Service, Leadership Development, Team Building
Education
Southern Wesleyan University
Business Administration and Management, General
Lands' End September 2014 - Present
Applied Micro October 2012 - September 2014
Verizon Wireless February 2012 - May 2012
Prudential Retirement October 2009 - March 2010
Domino’s Pizza January 2005 - March 2009
Skills
Computers, Sales Management, Direct Sales, Account Management, Banking, Cash Flow, Marketing, Crew Scheduling, Food Cost Management, Customer Service, Customer Support, Customer Satisfaction, Microsoft Office, Microsoft Word, Phone Skills, Computer Repair, Computer Maintenance, Computer Hardware, Management, Hiring, Training, Inventory Management, Retail, Leadership, Team Leadership, Team Building, Inventory Control, Outlook, Troubleshooting, Store Management, Telecommunications, Employee Training, Project Management
Education
Southwest Tech 2004 — 2005
None, Business Administration and Management, General
Platteville High School 1998 — 2002
General, General Studies
AT&T Mobility January 2011 - Present
AT&T Mobility March 2010 - February 2011
Verizon Wireless June 2001 - March 2010
Kmart April 1999 - June 2001
Kmart June 1997 - April 1999
Skills
Merchandising, Retail, Sales Management, Teamwork, Product Marketing, Marketing Strategy, Market Planning, Market Research, Visual Merchandising, Merchandising Strategies, Web Merchandising, Creative Writing, Creative Development, Content Development, Content Writing, Content Strategy, Marketing, Marketing Management, Creative Direction, Leadership, Management
Education
University of Phoenix 2003 — 2006
MBA, e-Business Focus
Spring Arbor University 1995 — 1997
B.A., Management & Organizational Development
Verizon Wireless June 2015 - Present
Verizon Wireless October 2002 - Present
California American water co. April 2000 - October 2002
Skills
Telecommunications, Wireless, Direct Sales, Solution Selling, Account Management, Sales Management, Mobile Devices, Call Centers, Customer Retention, Sales Operations, Sales, Customer Satisfaction, Customer Service, Management, Training
Education
Southwestern College
Chicago Locker Room by Lids May 2014 - Present
Verizon Wireless December 2012 - April 2014
Verizon Wireless Corporate Headquarters November 2011 - November 2012
The Finish Line September 2010 - September 2011
Quiznos' Subs May 2008 - June 2010
Advanced Auto Parts September 2007 - May 2008
Skills
Customer Service, Retail Management, Microsoft Office, Sales, Retail, Data Entry, Outlook, Microsoft Excel, Microsoft Word, Customer Satisfaction, PowerPoint, Access, Telephone Skills, Time Management, Troubleshooting, Networking, Technical Support
Education
TechSkills of Sacramento 2014 — 2014
CompTIA A+ Certification, Computer Technology/Computer Systems Technology
Spring Hill College 2006 — 2011
Bachelor of Science Degree, Management Accounting
Verizon Wireless November 2014 - Present
Verizon March 2012 - November 2014
Verizon June 2006 - March 2012
Skills
Telecommunications, Wireless, Mobile Devices, Customer Retention, Solution Selling, Direct Sales, Sales, Customer Satisfaction, Customer Experience, VoIP, Team Leadership, Managed Services, Management, Sales Operations, Sales Process, Retail, Account Management, Cold Calling, Product Management
Education
Southwestern Michigan College 2002 — 2006
Military Applied Sciences
Verizon Wireless July 2010 - Present
True Story December 2008 - September 2010
T-Mobile June 2006 - July 2009
Skills
Customer Experience, Direct Sales, Sales, Wireless, Sales Operations, Sales Management, Customer Retention, Telecommunications, Customer Service, Employee Training, Call Centers, Retail, Selling, Coaching
Education
Southwestern College 2002 — 2004
Comcast NBC September 2015 - Present
Verizon Wireless May 2014 - May 2015
Sprint December 2013 - May 2014
Sprint Indirect March 2009 - January 2014
Skills
Management, Customer Experience, Coaching, Wireless, Direct Sales, Solution Selling, Telecommunications, Sales, Sales Management, Mobile Devices, Account Management, Customer Retention, Cold Calling, Sales Process, Retail Sales, Retail, Customer Service, Cellular Communications, Product Marketing, Store Management, Merchandising, Mobile Technology, Product Management, Loss Prevention, Managed Services, Inventory Management, Team Leadership, VoIP, Sales Presentations, Business Development, New Business Development, Quotas, Team Building, Visual Merchandising, Leadership
Education
Graham Kapowsin High School 2005 — 2008
DIploma, DECA, Marketing, Psychology
Spokane Community College
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
CAE USA INC July 2015 - Present
Verizon Wireless January 2015 - June 2015
The Severson Group, TSG October 2014 - December 2014
United States Air Force, 29th Attack Squadron August 2012 - September 2014
United States Air Force, 17th Reconnaissance Squadron January 2010 - August 2012
United States Air Force, 42nd Attack Squadron January 2009 - January 2010
United States Air Force, 1st Airborne Command & Control Squadron June 2006 - January 2009
United States Air Force, 437th Operations Group, Special Operations Division June 2003 - June 2006
United States Air Force, 22d Communications Squadron June 1998 - June 2003
United States Air Force, 51st Communications Squadron May 1997 - June 1998
Skills
Special Operations, UAV, Satellite Communications, COMSEC, Security Clearance, Military Experience, Training, RF, ISR, Flight Operations, Flight Instruction, Digital Electronics, Microwave Links, EBH, CDMA 1X, EVDO, VoLTE, LTE
Education
Southwestern College 2001 — 2013
Bachelor of Science (BS), Computer Operations Technology
MQ-9 Basic Training Course 2009 — 2009
Imagery Analysis Apprentice School 2008 — 2009
USAF Survival, Evasion, Resistance & Escape School 2003 — 2003
USAF Water Survival School 2003 — 2003
Advanced RF Transmission Systems School 1999 — 1999
RF Transmission Systems Apprentice School 1994 — 1995
Patapsco High School 1991 — 1994
High School, Passing
F&M Productions Studio September 2011 - Present
F&M Productions Studios, LLC September 2011 - Present
Verizon Wireless June 2006 - December 2012
Chick-fil-A April 2001 - October 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Protools, Sound Mixing, Audio Engineering, Producing, Musicians
Education
Southern Wesleyan University 2004 — 2008
Associate's degree, Marketing/Marketing Management, General
Verizon Wireless October 2003 - June 2014
Sprint January 2000 - October 2003
Skills
Medical Terminology, Medical Coding, Medical Billing, Laboratory Skills, Phlebotomy, Sales Operations, Customer Support, Call Centers
Education
California College of San Diego 2014 — 2016
Bachelor's degree, Health/Health Care Administration/Management
Southwestern Community College District 1997 — 1999
Associate's degree, Liberal Arts and Sciences/Liberal Studies
The World March 2015 - Present
Verizon Wireless June 2007 - March 2015
AT&T Mobility January 2006 - April 2007
Safeway 2005 - 2006
Skills
Customer Experience, Sales Presentations, Sales Management, Making Connections, Account Management, Customer Satisfaction, Technical Support, Sales Operations, Sales, Customer Service, Make It Happen, Solution Selling, Customer Retention, Sales Process, Direct Sales, Team Leadership, Telecommunications, Wireless, Cold Calling, B2B
Education
Spokane Falls Community College 2011 — 2013
Business Management
TD May 2014 - Present
Verizon Wireless August 2004 - January 2015
Wireless Retail Incorporated October 2003 - August 2004
Skills
Call Centers, Telecommunications, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Cellular Communications, CDMA, Customer Service, VoIP, Troubleshooting, Team Leadership, 4G, Direct Sales, Sales
Education
University of South Carolina Upstate 2012 — 2016
Spartanburg Community College 2006 — 2008
Associate's degree, Business Management and Information Technology
AT & T Mobility April 2014 - Present
Emergint Technologies October 2012 - April 2014
Verizon Wireless June 2011 - September 2012
Fox Systems November 2010 - June 2011
McKESSON July 2010 - November 2010
Xerox/Affiliated Computer Services September 2005 - April 2010
Contract Work -Matria Healthcare & CREDIGY April 2005 - September 2005
McKESSON HBOC December 1996 - April 2005
Skills
Agile Methodologies, Business Process, Cross-functional Team..., Integration, Program Management, Quality Assurance, Requirements Analysis, Software Development, Software Documentation, Testing, Business Requirements, Scrum, Business Analysis, SDLC, Vendor Management
Education
Spelman College
Bachelor of Science (B.S.), Natural Sciences
Verizon Wireless March 2013 - Present
Verizon Wireless November 2010 - March 2013
The Home Depot May 2010 - November 2010
Lowe's Home Improvement February 2008 - April 2010
Skills
Sales Operations, Customer Retention, Customer Satisfaction, Sales Process, Communication Skills..., Time Management, Management, Sales Presentations, Cellular Communications, B2B, Business Communications, Leadership, Sales, M2M, Salesforce.com, Small Business, Direct Sales, Strategic Thinking, Backup Solutions, Lead Generation, Project Management, Attentiveness to Detail, Account Management, Quotas, Highly Ambitious, Inventory Management, Highly motivated..., Sales Growth, Android, Retail Sales, Negotiation, Creative Problem Solving, Sales Management, Healthcare Information..., Merchandising, Store Management, Oil & Gas, Data Analysis, Project Implementation, Route Optimization, Green Initiatives, Hospitality Industry, Fleet Operations, Key Account Development, Mobile Device Management, Compliance PCI
Education
King University 2014 — 2015
Master of Business Administration (M.B.A.), Marketing, 3.48
King College 2012 — 2013
BBA, Business Administration and Management, General, Undergraduate
Southwest Virginia Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Business Administration
Southwest Virginia Community College 2010 — 2012
Associate of Arts (A.A.), General Studies
Lebanon High School
High School Diploma
Verizon Wireless June 2012 - Present
Verizon Wireless July 2009 - May 2012
Skills
Solution Selling, Strategic Consulting, Organizational..., Wireless, Selling, Account Management, Sales Operations, Team Leadership, Coaching, Leadership Development, Performance Management, Sales Management, Sales, Public Speaking, Management, Fleet Management, Social Media, M2M, Cellular Communications, Sales Prospecting, Cold Calling, Email Marketing, Internet Services, Forecasting, Lead Generation, Strategic Planning, Business Development, Customer Service, Leadership, Vehicle Tracking, Team Building, Direct Sales
Education
Spring Arbor University 2010 — 2012
Master's degree, Organizational Management, 3.89
Spring Arbor University
Bachelor's degree - Business Administration
Accenture January 2013 - Present
Verizon Wireless February 2008 - June 2012
Big 5 Sporting Goods February 2007 - February 2008
Eddie Bauer 2004 - 2007
Chrysalis Nevada 2004 - 2005
Skills
Customer Service, Customer Retention, Customer Experience, Store Management, Telecommunication..., Food Service, Training, Home Care, Leadership, Customer Satisfaction, Sales, Call Centers, Employee Training, Cold Calling, Management, Direct Sales, Coaching, Call Center, Human Resources, Leadership Development, Wireless, Troubleshooting, Team Building, Time Management, Retail Management, Retention, Accounts Receivable, Finance, Microsoft Office, SAP
Education
UNLV 2003 — 2005
Psychology
Southwestern College 2002 — 2003
Psychology
CarMax October 2014 - July 2015
Sequential Pacific Biodiesel January 2012 - March 2014
Verizon Wireless July 2011 - January 2012
Verizon Wireless January 2007 - July 2011
Skills
Sales Management, Team Building, Customer Service, Customer Satisfaction, Cold Calling, Account Management, Retail, Direct Sales, Consultative Selling, Event Planning, Customer Retention, Sales Process, Advertising, Social Media Marketing, Leadership, Selling, Sales, Training, Social Networking, Wireless, Team Leadership, Marketing, Telecommunications, Sales Operations, Networking, Management, Sales Presentations, Time Management, Coaching, Strategic Planning, B2B, Salesforce.com, Analysis, Customer Experience, Negotiation
Education
The Art Institute of Portland 2002 — 2005
B.S, MULTIMEDIA AND WEB DESIGN; Business Sales and Management, 3.6
Southwestern Oregon Community College 2000 — 2002
Bachelor of Science, Computer Science and Philosophy, 3.8
Verizon November 2014 - Present
Verizon February 2014 - November 2014
Verizon Wireless January 2013 - March 2014
Verizon Wireless April 2011 - December 2012
Verizon Wireless August 2009 - April 2011
Aspen Sound June 1997 - August 2009
Skills
Solution Selling, Wireless, M2M, Sales, Retail, Telecommunications, Sales Process, Direct Sales, Customer Retention, Sales Operations, B2B, Customer Experience, Cold Calling, Mobile Devices, Account Management, Selling, SaaS
Education
Spokane Community College 1996 — 1998
Mead High School 1993 — 1996
Verizon Wireless April 2012 - Present
The UPS Store November 2005 - April 2012
Wendy's January 2005 - November 2005
Skills
Access, Management, Customer Service, Microsoft Excel, Visual Studio, Microsoft Word, Program Management, Windows Server
Education
Southwest Florida College 2011 — 2013
Associate of Science (AS), Network and System Administration/Administrator
Edison State College
Equip Advantage May 2015 - Present
Verizon Wireless April 2007 - May 2015
RadioShack February 2005 - April 2007
Billingsley Ford May 2004 - February 2005
U.S. Cellular Corp September 2001 - May 2004
US CELLULAR November 1999 - July 2001
Channel Global Cellular March 2000 - March 2001
Skills
Inside Sales, Sales Management, Customer Relations, Direct Sales, Team Management, Strategic Thinking, Thinking Outside The Box, Marketing Communications, Team Building, Direct Mail, Thought Leadership, CRM, Cold Calling, Customer Retention, Customer Service, Leadership, Management, Sales, Sales Operations, Sales Process, Solution Selling, Telecommunications, Training, Wireless, Account Management, Microsoft Excel, Customer Satisfaction
Education
Southwestern Oklahoma State University 1999 — 2002
N/A, Buisness Management
Hobart High School 1996 — 1999
Diploma, Basics
Crestwood Country Club May 2015 - Present
Deutsche Bank Championship (PGA) 2011 - Present
Verizon Wireless February 2012 - September 2014
Workout World 2009 - 2012
Education
Springfield College 2011 — 2015
Sports Management, Sport and Business Management, Marketing, and Related Support Services
Milford High School 2007 — 2011
Verizon Wireless January 2014 - Present
Skills
Telecommunications, Wireless, Mobile Devices, Customer Retention, Customer Experience, Product Management, Product Marketing, Direct Sales, Sales Management
Education
Spring Hill College 1984 — 1988
Bus Admin/Accounting
Verizon Wireless
Skills
Telecommunications, Wireless, Call Centers, VoIP, Call Center, Mobile Devices, Customer Experience, Customer Satisfaction, Team Leadership, Customer Retention, Cellular Communications, Solution Selling, Cross-functional Team..., Sales Operations, Vendor Management, 4G, CDMA, M2M, Mobile Technology, Product Management, Direct Sales, Troubleshooting, Sales Process, Account Management
Education
Spring Hill College 1981 — 1985
Bachelor of Science (BS), Business Administration, Minor Sociology
Verizon Wireless August 2014 - Present
Verizon Wireless December 2013 - July 2014
Skills
Wireless, Sales, Telecommunications, Customer Experience, Customer Retention, Direct Sales, Account Management, Coaching, Cold Calling, Solution Selling, Cellular Communications, Team Leadership, Customer Service, Marketing, Merchandising, Store Management, Customer Relationship..., 4G, Upselling Sales..., Problem Identification..., Consultative Sales, Product Introductions /..., Customer Acquisition /..., Sales Operations, Operations Management, Recruiting, Operational Excellence
Education
Washington State University 2005 — 2007
BA, Social Science
Spokane Falls Community College 2003 — 2005
Associate of Arts (A.A.)
Wings Financial Credit Union January 2015 - Present
Wells Fargo August 2013 - January 2015
Verizon Wireless November 2011 - July 2013
Anchor Bank March 2008 - November 2011
Education
Southwest Minnesota State University 2002 — 2006
Bachelor's of Arts, English-Journalism
Verizon Wireless September 2013 - Present
Skills
Data Analysis, SPSS, Research, Economics, SAS, Public Speaking, Qualitative Research, Microsoft Office, PowerPoint, Statistics, Microsoft Excel, Economic Development, Event Planning, Teaching, Nonprofits
Education
Spelman College 2006 — 2010
BA
Verizon Wireless November 2012 - October 2014
Verizon Wireless January 2009 - October 2012
Alltel Wireless/ Verizon Wireless March 2008 - January 2009
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Outlook, Troubleshooting, Technical Support
Education
Spartanburg Community College 2014 — 2016
Associate's Degree, Business, Management, Marketing
Bayside High school
High School
The Daily Herald (Roanoke Rapids, NC) December 2013 - Present
Verizon Wireless July 1995 - October 2011
Alltel Wireless October 1995 - September 1998
Skills
Sales, Technical Support, Account Management, Microsoft Office, Wireless, Cellular Communications, VoIP, Direct Sales, Mobile Devices, Outlook, Telephone Skills, Salesforce.com, Data Entry, Graphics, Advertising, Customer Service, Team Building, Customer Satisfaction, Strategic Planning, Leadership, Inventory Management, Windows XP, PowerPoint, Essbase, Microsoft Excel, Photoshop
Education
Southside Virginia Community College 1998 — 2000
Associate's degree, Computer Science
In Limbo Life Phase August 2012 - Present
Children's Outreach Ministry March 2011 - June 2011
Verizon Wireless September 2009 - March 2011
U-haul March 2009 - September 2009
U.S. Department of Commerce June 2008 - August 2008
Skills
Market Research, Training, Spanish, Access, Inventory Management, Customer Service, Merchandising, Sales, International Relations, Fundraising, International..., Project Management, Leadership, Strategic Planning, Microsoft Office, Analysis
Education
Spring Arbor University 2006 — 2008
Bachelor of Arts, Business Administration
Universidad Nacional Autónoma de México
Intermediate Spanish studies
Verizon Wireless October 2013 - Present
Cablevision December 2010 - August 2013
Advantage Sales & Marketing August 2010 - February 2011
Clear June 2009 - December 2010
Skills
Management, Sales, Call Centers, Invoicing, Troubleshooting, Customer Satisfaction, Access, Customer Service, Outlook, Customer Retention, Software Documentation, Data Entry, Process Improvement, Training, Customer Experience, Team Building
Education
Spelman College
Bachelor of Science (BS), Biology, General
Verizon Wireless November 2010 - Present
University of Phoenix July 2007 - May 2010
The Salvation Army June 1997 - February 2007
Applebee's December 1995 - August 1997
Education
University of Phoenix 2008 — 2010
MBA, Business Administration
Spring Arbor University 2005 — 2007
Bachelor of Arts, Management & Organizational Development
Verizon Wireless February 2009 - Present
Education
Southern Wesleyan University
BSBA
Ericsson October 2012 - Present
Currently looking for a new position December 2014 - April 2015
ATT Mobility Services 2014 - 2014
Goodman Networks March 2012 - October 2012
Black & Veatch December 2010 - March 2012
Verizon Wireless July 2008 - July 2010
Goodman Networks 2010 - 2010
WFI June 2006 - April 2008
MLC Wireless 2005 - 2006
US Cellualr 2004 - 2005
Skills
WiMAX, Wireless, CDMA, LTE, UMTS, Computer Network..., Microwave, MS Project, 3G, Cellular Communications, 4G, Project Management, Subcontracting, System Deployment, Construction Management, Telecommunications, Transmission, Antennas, Process Scheduler, Construction, Engineering, Contract Negotiation, Contract Management, RF, Site Acquisition, Testing, Optical Fiber, Integration, EVDO
Education
Southwestern Illinois College 2007 — 2008
Autocad
Southwestern Illinois College 1991 — 1993
Construction Management
Banta Communications June 2015 - Present
tw telecom, inc. August 2012 - May 2014
AT-Net Services September 2011 - August 2012
International Network Solutions January 2010 - September 2011
Verizon Wireless August 2002 - April 2009
Alltel Wireless September 1996 - May 2001
Skills
Negotiation, Public Speaking, Teamwork, Research, Delegation, Solution Selling, Telecommunications, Sales Process, B2B, Direct Sales, Selling, Cloud Computing, New Business Development, Enterprise Software, Networking, Sales Operations, Security, Management, Wireless, Virtualization, Cisco Technologies, VoIP, MPLS, Disaster Recovery, Sales, Integration, Unified Communications, VMware, SaaS, VPN, Servers, Managed Services
Education
Southern Wesleyan University
Business/Commerce, General
Verizon Wireless April 2012 - Present
Verizon Wireless June 2009 - March 2012
Verizon Wireless December 2006 - May 2009
Skills
Telecommunications, Wireless, Mobile Devices, Customer Retention, Solution Selling, Direct Sales, Customer Experience, Account Management, Sales, Team Leadership, Business Analysis, LTE, Sales Operations, Project Management, Product Management, Sales Process, Cold Calling, Customer Service, Cellular Communications, Leadership, Training, B2B, Business Development, Mobile Technology, Strategy, Troubleshooting, CDMA, 3G, New Business Development, Salesforce.com, Marketing
Education
Southern Wesleyan University 2009 — 2010
MBA, Business Administration
Southern Wesleyan University 2005 — 2008
Bachelor's degree, Business Administration and Management, General
Verizon Wireless April 2014 - Present
T-Mobile September 2013 - February 2014
The Chesapeake Room May 2013 - August 2013
The Melting Pot Restaurants April 2012 - May 2013
Primerica September 2010 - March 2012
VillaSport Athletic Club and Spa July 2009 - March 2011
Skills
Telecommunications, Team Leadership, Customer Service, Wireless, Microsoft Office, Management, Direct Sales, Mobile Devices, Leadership, Sales Management, Customer Satisfaction, Account Management, Networking, Troubleshooting, Call Centers, Solution Selling, Project Management, Vendor Management, PowerPoint, Sales Operations, Retail, Team Building, Microsoft Word, Training, Customer Experience, Strategic Planning, Business Development
Education
University of Colorado Colorado Springs 2012 — 2016
Bachelor's degree, Communication and Media Studies
Southwestern Assemblies of God University 2007 — 2010
Associate's degree, Business
Duke Energy Corporation June 2012 - Present
ALPHA TECHNOLOGY January 2011 - June 2012
Verizon Wireless October 2009 - January 2011
New York Life Insurance Company January 2009 - October 2009
Itron September 2004 - March 2008
Schlumberger May 1995 - September 2004
Skills
Customer Service, Energy, Change Management, Microsoft Word, Training, Analysis, Contract Management, Program Management
Education
Southern Wesleyan University 1996 — 1999
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Tri-County Technical College 1990 — 1993
Associate's degree, Business Administration and Management, General
Advance America September 2015 - Present
PMI Palmetto Chapter October 2012 - Present
Coveris Group July 2014 - June 2015
D&W Fine Pack June 2012 - July 2014
Sealed Air Corporation March 2003 - May 2012
Verizon Wireless June 1999 - January 2003
Skills
Certified Project..., Lotus Notes, Business Analysis, Process Improvement, Google Apps, Program Management, WBS, Resource Management, Vendor Management, Project Planning, Project Management, PMO, Team Building, Management, ITIL, Leadership, Manufacturing, SAP, IT Management, Agile Methodologies, MS Project, PMP, ERP, Information Technology, Business Process..., Visio, Business Process, Project Portfolio..., Cross-functional Team..., Microsoft Project
Education
Spartanburg Community College 1994 — 1996
Associate's degree, Computer Science
University of South Carolina-Columbia 1992 — 1994
Computer and Information Sciences
School of Engineering & Computer Sciences 2013 - Present
Francesca Wignes 2012 - Present
Washington State University 2013 - 2015
Verizon Wireless 2009 - 2012
Verizon Wireless January 2008 - December 2009
Verizon Wireless 2004 - 2008
Skills
Sales, Sales Process, Management, Direct Sales, Entrepreneurship, Account Management, Customer Retention, B2B, Business Networking, Lead Generation, Telecommunications, Networking, Wireless, Leadership Development, M2M, Sales Operations, Public Speaking, Creative Problem Solving, Innovative Thinking, Electrical Engineering, Solution Selling, Group Presentations, Scuba Diving, Motor Control, Sales Management, Robotics, PADI, Triathlon, Solar Energy, Leadership, Verilog, Embedded Systems, Programming, Precision Machining, Semiconductor..., Computer Architecture, CAD, Matlab, Circuit Design, Integrated Circuit...
Education
Washington State University 2012 — 2016
Bachelor of Science, Electrical Engineering
Spokane Falls Community College 2004 — 2006
A.A., Liberal Arts
Verizon Wireless May 2015 - Present
Verizon Wireless September 2013 - May 2015
Verizon Wireless September 2012 - September 2014
Verizon Wireless June 2011 - September 2012
Verizon Wireless October 2010 - 2010
Custom marketing innovations 2008 - 2010
Skills
Leadership, Sales Management, Management, Team Management, Selling Skills, Critical Thinking, Customer Service, Team Building, Adaptation, Team Leadership, Coaching, Inventory Management, Hiring, Time Management, Employee Relations, Leadership Development, Problem Solving, Socrates, Return on Investment, Creative Solutions, Revenue & Profit Growth, M2M, Business Intelligence, Sales Operations, Sales, Customer Retention, Solution Selling, Customer Satisfaction, Retail, Direct Sales, Telecommunications
Education
Southwest Minnesota State University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Saint Cloud Community College 2007 — 2009
Associate's degree, General Sales, Merchandising and Related Marketing Operations
Branch Banking & Trust March 2015 - Present
Southwest Virginia Community College January 2014 - January 2015
Verizon Wireless October 2006 - November 2013
Allstate September 2001 - September 2006
Peoples Security Life Insurance Company, Monumental Life Insurance, and Liberty Life Insurance August 1992 - November 2000
Skills
Customer Satisfaction, 4G, Sales Process, Customer Experience, Mobile Devices, Sales Management, Account Management, B2B, Management, Sales, Retail, M2M, Customer Service, Team Building, Leadership, Public Speaking, Telecommunications, Customer Retention, Marketing, Direct Sales, Event Planning, Research, Strategic Planning
Education
Bluefield College 1998 — 2000
Bachelor's degree, Organizational Management
Southwest Virginia Community College 1989 — 1991
Associate's degree, General Studies
Accurate Collaboration & Consulting August 2015 - Present
Verizon Wireless August 2013 - Present
Skills
Wireless, Telecommunications, Solution Selling, M2M, Direct Sales, Customer Retention, Account Management, Sales Management, Wireless Networking, Sales Process, B2B, 4G, Cellular Communications, Customer Satisfaction, Cold Calling, Training, Management, Sales, Sales Operations, Networking
Education
Southern Wesleyan University 2009 — 2012
Bachelor, Business Administration and Management, General
Southern Wesleyan University
BS Business Management , Business, Management, Marketing, and Related Support Services
Verizon Wireless March 2015 - Present
Sprint March 2012 - December 2014
Verizon Wireless March 2008 - March 2012
Skills
Training, Leadership, Program Management, Public Speaking, Strategic Planning, Policy, Management, Government, Project Planning, Project Management, Sales
Education
Utah Valley University 2012 — 2014
Bachelor's Degree
Spokane Community College
Associate's Degree
Nerium International May 2015 - Present
Verizon Wireless January 2013 - Present
SHRM January 2014 - Present
SHRM January 2014 - Present
Nerium International May 2015 - May 2015
Nerium International April 2015 - May 2015
SC SHRM January 2011 - December 2013
SHRM January 2010 - December 2013
Special Olympics of South Carolina December 2009 - March 2013
Verizon Toastmaster's Corporate Chapter March 2011 - February 2013
Skills
Competent Communicator..., Competent Leader -..., Performance Management, Conflict Resolution, Team Building, Project Management, Employee Relations, Onboarding, Talent Management, Organizational..., Talent Acquisition, Leadership Development, Succession Planning, Recruiting, Employee Engagement, Human Resources, Coaching, College Recruiting, HR Policies, Management, Executive Coaching, Strategy, Payroll, Benefits Administration, Employment Law, Career Counseling, Team Management, Training, Policy, Technical Recruiting, Leadership, Call Centers, Career Development, New Hire Orientations, Sourcing, Time Management, Business Networking, Training Delivery, PeopleSoft, Resume Writing, Personnel Management, Job Descriptions, Labor Relations, Employee Training, Organizational..., FMLA, Hiring, Public Speaking, HR Consulting, Temporary Placement
Education
Webster University 1998 — 2000
MA, Management, Human Resources Development
Voorhees College 1996 — 1998
BA, Organizational Development
Spelman College 1984 — 1985
Liberal Arts
Jamestown High School 1980 — 1984
HS Diploma, Regents
Verizon Wireless November 2014 - Present
Verizon Wireless December 2010 - Present
Good Company April 2009 - August 2012
RYLA Inc. September 2009 - December 2010
Skills
Event coordination, Network Troubleshooting, Microsoft Office, Web Services, Call Centers, Samsung, Apple, HTC, LG, Volunteer, Assistant wrestling..., Customer Service, Sales, Customer Satisfaction, Technical Support, Microsoft Word, Data Entry, Customer Experience, Outlook, Troubleshooting
Education
Spartanburg Methodist College 2005 — 2007
Associate of Arts (A.A.), Psychology
Strayer University
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Superior Court of California - Orange County May 2012 - Present
Kaufman Entertainment Law Group, PC December 2010 - April 2012
Accenture (formerly ICG Commerce / Procurian) October 2010 - April 2012
Personal Bar Prep January 2011 - February 2011
Law Offices Of Larry E. Verbit March 2010 - May 2010
Kaufman Entertainment Law Group March 2010 - May 2010
Lions Gate Films May 2009 - July 2009
Verizon Wireless February 2008 - May 2008
Verizon Wireless June 2007 - January 2008
Skills
Contract Negotiation, Legal Research, Legal Writing, Contract Management, Entertainment Law, Entertainment, Negotiation, Procurement, Intellectual Property, Westlaw
Education
Southwestern University School of Law 2008 — 2010
Juris Doctorate, Law
University of Massachusetts, Amherst 2003 — 2007
Bachelor's, Communication, minor in Economics.
East Greenwich High School
Verizon Wireless February 2007 - Present
Skills
Customer Retention, Customer Service, Direct Sales, LTE, Managed Services, Mobile Devices, Sales, Sales Management, Sales Operations, Sales Process, Salesforce.com, Solution Selling, Team Leadership, Telecommunications, Wireless, VoIP, IP, Cold Calling, Call Centers, B2B, Account Management, Building Relationships
Education
Southern West Virginia Community and Technical College 2015 — 2015
Business
T-Mobile July 2015 - Present
Protech Garages LLC November 2014 - Present
405Kennelz July 2014 - Present
405Connectionz Inc. 1999 - Present
Verizon Wireless September 2013 - November 2014
Verizon Wireless July 2009 - September 2013
Alltel Wireless January 2005 - July 2009
AT&T Mobility January 2003 - January 2005
AT&T Mobility November 2000 - January 2003
Custom stereo and cellular November 1997 - November 2000
Skills
Sales, Wireless, Telecommunications, Direct Sales, M2M, Cellular Communications, Solution Selling, Mobile Devices, Customer Experience, Cold Calling, 4G, LTE, Mobile Technology, CDMA, Mobile Communications, Team Leadership, Wireless Broadband, Wireless Networking
Education
Southwestern Oklahoma State University 1994 — 1997
Bachelor's degree, Business Administration and Management, General
Northeast high school 1989 — 1993
Graduate with honors
Verizon Wireless September 2015 - Present
Verizon Wireless April 2015 - August 2015
Verizon Wireless March 2014 - March 2015
Verizon Wireless October 2012 - March 2014
Go Wireless Inc. July 2008 - October 2012
Skills
Mobile Devices, Retail, Customer Satisfaction, Sales Management, Sales Operations, Sales, Store Management, Customer Retention, Team Building, Inventory Control, Wireless, Customer Experience, Customer Service, Cellular Communications, Training, Team Leadership, Microsoft Office, Technical Support, Retail Sales, Direct Sales, Profit, Merchandising
Education
Southwestern Oregon Community College 2004 — 2006
Associate of Arts and Sciences (AAS), Fire Science/Fire-fighting
Verizon Wireless May 2015 - Present
Charter Communications April 2013 - March 2015
Sprint Nextel April 2011 - March 2013
Boys and Girls Clubs of America March 2010 - April 2011
Skills
Crew Scheduling, Management, Goal Setting, Goal Oriented, Exceed Sales Goals, Deadline Driven, Hardwork, Long Hours, Time Management, Leadership Development, Persistence, Determination to Succeed, Highly Dedicated, Dedicated Professional, Customer Retention, Customer Satisfaction, Training, Sales Operations, Call Centers, Telephony, Mobile Technology, Building Relationships, Wireless, Salesforce.com, Retail Sales, Team-oriented, Quotas, Direct Sales, Leadership, Avaya, Mentoring, Child Development, Academic Tutoring, Experience Working with...
Education
Southern New Hampshire University 2014 — 2015
Bachelor of Arts (B.A.), Psychology
Spartanburg Community College 2011 — 2013
Associate of Arts (AA), Business Administration and Management, General
Spartanburg Methodist College
Associate of Arts (AA), Business Administration and Management, General
Verizon Wireless January 2013 - April 2014
Express Check Advance August 2009 - October 2012
Toussaint Law Firm, LLC July 2007 - July 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Outlook, Public Speaking, Management, Leadership, Team Building, QuickBooks, Time Management, Microsoft Word, PowerPoint
Education
Southern Wesleyan University 2010 — 2014
Bachelor's Degree, Business Administration and Management, General
Pendleton High School 1998 — 2002
Midcontinent Communications May 2015 - Present
Sonifi Solutions March 2013 - November 2013
Midland National Life Insurance Company September 2012 - March 2013
Verizon Wireless November 2008 - May 2010
Snelling Staffing Services August 2008 - October 2008
Smurfit-Stone January 2007 - July 2008
Dakota Performance Solutions September 2006 - January 2007
Revonet 2004 - 2006
Esurance November 2003 - May 2004
Gateway August 2002 - September 2003
Skills
Customer Service, Technical Support, Sales, Account Management, Networking, Microsoft Office, Direct Sales, Training, Network Administration, Cisco Routers, Cisco Wireless, Cisco Security, Network Security, Linux, Unix, Microsoft Server..., Threat & Vulnerability..., Wireless Networking, Information Security, Disaster Recovery, Leadership, Team Leadership, Call Centers, Customer Satisfaction
Education
Southeast Technical Institute 2010 — 2015
Associate's Degree, Network and System Administration/Administrator
Southwest Minnesota State University 1999 — 2000
N/A, Physical Education
Pipestone High School 1988 — 1992
Verizon October 2014 - July 2015
A.T. Kearney May 2011 - October 2014
The London NYC Hotel February 2011 - May 2011
Verizon Wireless November 2010 - January 2011
Lincoln Financial Group August 2008 - August 2009
Lincoln Financial Group September 2007 - August 2008
Lincoln Financial Group August 2006 - August 2007
Skills
Recruiting, College Recruiting, Cross-functional Team..., Management, Talent Acquisition, Competitive Analysis, Human Resources, Coaching, Strategy, Program Management, Leadership, Sales, Project Management, Training, Talent Management, Strategic Partnerships, Leadership Development, Change Management
Education
Villanova University 2010 — 2012
Master of Science, Human Resources Development
Spelman College 2002 — 2006
B.A, Economics
Verizon Wireless January 2012 - Present
Verizon Wireless 2009 - 2012
Alltel Wireless 2007 - 2009
Midwest Wireless 1997 - 2007
Skills
Customer Satisfaction, Wireless, Sales, Telecommunications, Sales Management, Solution Selling, Mobile Communications, Team Building, Direct Sales, Sales Process, Customer Retention, B2B, Managed Services, Mobile Devices, Sales Operations
Education
Southwest Minnesota State University 1992 — 1996
Bachelor's Degree
Convergys January 2015 - Present
Daniels Property Investments August 2012 - Present
Verizon Wireless January 1994 - August 2012
UTILITY INDUSTRY January 1990 - January 1993
Skills
Team Leadership, Persuasive Writing, Interpersonal Leadership, Decision Analysis, Customer Escalation..., Performance Management, Coaching, Performance Appraisal, Performance Improvement, Microsoft Office, Work Ethic, Call Centers, Utility Industry, Telecommunications, Quality Management, Performance Analysis, Attendance Management, Code of Conduct, Property Flipping, Renovation
Education
Corporate training courses 2000 — 2012
certificate of completion, Customer Service Management
Lake charles high
graduated, General Studies
Sowela Technical Community College
secretary/clerical, General Studies
SDI Marketing June 2015 - Present
Verizon Wireless November 2014 - January 2015
Conduit Global June 2014 - September 2014
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Public Speaking, Leadership, Project Management
Education
Southwest Tennessee Community College 2014 — 2015
Associate's degree, General Studies
The University of Memphis
Communication, General
Financial Education Services (FES) October 2014 - February 2015
Bastone Brewery July 2014 - October 2014
U.S. Bureau of Labor Statistics January 2014 - May 2014
Enterprise Rent-A-Car October 2013 - January 2014
MAXWAY March 2012 - August 2013
Capital City Country Club April 2013 - July 2013
Division of Police Services December 2011 - December 2011
Verizon Wireless September 2011 - November 2011
Department of human services June 2010 - August 2010
Skills
Microsoft Office, Retail Sales Experience, Analytical skills, Case studies skillls, Presentation skills, Hospitality, HTML Web Design, Robotic Design and..., Windows OS / Mac OS X, Customer Service, Public Speaking, Analytical Skills, PowerPoint, Social Media, Social Media Marketing, Time Management
Education
Spelman College 2009 — 2013
Bachelor's degree, Psychology, 3.0
Advanced Patient Advocacy June 2015 - Present
G2K Games Inc. March 2014 - November 2014
Verizon Wireless November 2013 - February 2014
Lowe's Home Improvement February 2013 - September 2013
The University of Virginia's College at Wise June 2012 - August 2013
K&F Venture February 2011 - July 2013
KVAT Foods Inc. April 2008 - February 2012
Kmart Corporation August 2006 - May 2009
Skills
Microsoft Office, Creative Writing, Technical Writing, Sales, Sales Management, Marketing, Social Media Marketing, Social Media, Property Management, Customer Service, Customer Oriented, Retail, Leadership, Merchandising, Time Management, Social Networking, Microsoft Excel, Teamwork, PowerPoint, Event Planning, Microsoft Word, Training, Public Speaking, Customer Satisfaction, Research, Team Leadership, Fundraising, Team Building, Inventory Management, Advertising, Coaching, Teaching, Employee Training
Education
The University of Virginia's College at Wise 2010 — 2015
Bachelor's degree, Political Science and Government
Southwest Virginia Community College 2006 — 2010
Associate of Arts and Sciences (AAS), General Studies
Cintas October 2014 - Present
Verizon Wireless September 2013 - Present
Verizon Wireless February 2011 - August 2013
Skills
Telecommunications, Wireless, Direct Sales, Solution Selling, Account Management, Mobile Devices, Customer Retention, Call Centers, Sales, Sales Operations, VoIP, Sales Management, Customer Satisfaction, Customer Experience, Sales Process, Management, Forecasting, Leadership, Training, Cold Calling, Team Building, Customer Service, Team Leadership, B2B, Cellular Communications, Salesforce.com
Education
Southwestern College 2008 — 2009
Master of Business Administration (MBA), Finance, General
Southwestern College 2004 — 2008
Bachelor of Arts (BA), Finance, General
Booker T. Washington 2000 — 2004
Entercom May 2011 - Present
Verizon Wireless October 2012 - June 2013
SunTrust Bank September 2011 - October 2012
Saluda River Pet Supply February 2008 - March 2010
Skills
Radio, Radio Broadcasting, Social Media, Customer Service, Cashiering, Phone Etiquette, Windows Phone, Call Centers, Podcasting, Sales, Broadcast, Television, Creative Writing, Public Speaking, Marketing, Social Networking
Education
Southern Wesleyan University 2013 — 2015
Bachelor's degree, Communication and Media Studies
Southern Wesleyan University 2007 — 2011
Bachelor of Science, Business
Verizon Wireless May 2014 - Present
Verizon Wireless January 2010 - May 2014
Verizon Wireless July 2006 - December 2010
Verizon Wireless May 2004 - July 2006
Skills
M2M, Cellular Communications, Wireless, Leadership, Mobile Technology, Customer Retention, Solution Selling, Wireless Broadband, Unified Communications, Quotas, Direct Sales, Selling, 4G, Sales, Telecommunications, CDMA, Cold Calling, Managed Services, Mobile Devices, Customer Experience, Sales Operations
Education
Spokane Falls Community College 2000 — 2002
Associate of Arts (A.A.)
Sherwin Williams March 2013 - Present
Sherwin Williams March 2013 - Present
Verizon Wireless April 2008 - March 2012
Inter-Pol Special Police August 2006 - April 2008
Western Carolina University Police September 2001 - August 2006
Skills
Sales Management, Microsoft Office, Business, Scuba Diving, Email, Internet, Small Business, Managerial, Profit Maximization, Customer Satisfaction, Recruiting, Friendliness, Assertiveness, Communication, Internal Communications, Leadership, Smartphones, Meeting, Hazmat training, Computers, Customer Retention, Time Management, Organizational Structure, General Awesomeness
Education
University of Phoenix 2010 — 2012
Masters degree; MBA, Business Administration
Western Carolina University 2000 — 2004
bachelors, Criminal Justice
Western Carolina University 2000 — 2004
Bachelor of Science, Criminal Justice
Southwestern Community College 2003 — 2003
Certification; B.L.E.T, Basic Law Enforcement
Advocare April 2013 - Present
Signature Events and Entertainment January 2010 - Present
Big Sound Entertainment January 2009 - February 2011
Homemade Mortgage, Inc August 2006 - July 2008
Verizon Wireless November 2002 - July 2005
Software Spectrum 1996 - 1998
Egghead Software 1995 - 1996
Skills
Sales Management, Solution Selling, Sales, Social Media Marketing, Marketing, Social Networking, SaaS, Marketing Strategy, Online Advertising, Entertainment, Strategic Planning, Social Media, Wedding DJ, Nightlife, Bartending, Security, Bar Management, Nightclub, Consulting, Event Management, Event Planning, Coordinating Events, Promotions, Corporate Events, Music Programming, DJ, Operations Management, Sales Operations, Public Speaking, Photoshop, Emcee, Mobile Entertainment, Wedding Coordinating, Software Licensing, Cellular Communications, Contract Negotiation, Events Coordination, Direct Sales, Online Marketing
Education
Spokane Falls Community College 2008 — 2010
Business Management
The University of Georgia 1999 — 2001
Business Management
Verizon Wireless June 2015 - Present
The Vestige Group February 2014 - June 2015
Verizon Wireless August 2001 - February 2014
Verizon Wireless June 2006 - January 2007
UPS March 1994 - August 1998
Skills
Fiber Optics, Sales, Sales Operations, M2M, Networking, Solution Selling, Management, Wireless, Direct Sales, Cold Calling, Customer Retention, Customer Service, Cellular Communications, Sales Process, Telecommunications, Quotas, Training, Forecasting, Customer Experience, 4G, Unified Communications, Mobile Devices, Call Centers, Wireless Broadband, Selling, Mobile Technology, B2B, Managed Services, CDMA, EVDO, VoIP, T1, Salesforce.com, Wireless Networking, LTE, MPLS, Telephony
Education
Southwestern Illinois College
Triad Highschool
Littler Mendelson June 2014 - Present
John W. Davis and Associates March 2011 - June 2014
Cooper Thomas, LLC October 2012 - April 2013
Verizon Wireless August 2009 - August 2010
Montgomery County State's Attorney's Office September 2003 - July 2009
Leftwich & Ludaway and L&L Consulting May 2006 - August 2006
University of Maryland, Psychology Department September 2003 - April 2004
Skills
Legal Research, Litigation, Legal Assistance, Legal Writing, Westlaw, Courts, Document Review, Trials, Legal Documents, Government, Human Resources, Criminal Law, Administrative..., Wordperfect
Education
Spelman College 2004 — 2008
Bachelor of Arts, Political Science (Pre-Law)
Lexus February 2014 - March 2014
Space Exploration Technologies May 2013 - October 2013
Johnson Controls November 2012 - May 2013
The Walt Disney Company December 2011 - November 2012
Easter Seals Southern California September 2011 - February 2012
Verizon Wireless January 2011 - June 2011
Time Warner Cable March 2010 - June 2010
Amgen November 2009 - March 2010
Johnson Controls July 2008 - November 2009
Toyota December 2007 - June 2008
Skills
Project Management, Business Analysis, Business Process..., Process Improvement, SOX, Testing, Government, Agile Methodologies, Agile Project Management, Scrum, Scrum Master, Sarbanes-Oxley Act, Quality Assurance, Leadership, Software Documentation, Integration, Training, Management, Business Intelligence, SDLC, Requirements Analysis, ERP, Program Management, Change Management, Team Building, Management Consulting, Software Project..., Vendor Management, Team Leadership, Budgets, Cross-functional Team..., Analysis, MS Project, SharePoint, Visio, SAP, Security, Business Process, Requirements Gathering, Strategy, Enterprise Software, ITIL, Telecommunications, PMP, Consulting, Information Technology, Software Development, Customer Service
Education
Spring Garden College
Bachelor of Arts (B.A.) Business Management
Spring Garden College
Bachelor of Science (B,S) Computer Science
U.S. Air Force Institute of Technology
Air Force Senior Non Commissioned Officer Academy 1989 — 1990
Certificate
PrimeWest Health August 2014 - Present
Verizon Wireless 2009 - August 2014
Verizon Wireless/Unicel 2005 - 2009
Verizon Wireless/Unicel 1998 - 2005
Verizon Wireless/Unicel 1996 - 1998
Skills
Customer Service, Coaching, Staff Development, Troubleshooting, Telecommunications, Technical Support, Networking, Project Management, Wireless
Education
Southwest Minnesota State University 2009 — 2011
MBA, Business Administration
Southwest Minnesota State University 2003 — 2007
BS, Business Administration
American Residential Services November 2014 - Present
American Residential Services May 2014 - November 2014
ServiceMaster May 2012 - March 2014
St. Jude Children's Research Hospital January 2012 - May 2012
ServiceMaster June 2009 - January 2012
ServiceMaster January 2007 - June 2009
Verizon Wireless February 2006 - January 2007
Mimeo.com September 2004 - October 2005
Skills
SharePoint, Quality Assurance, Marketing, Customer Service, Visio, Software Documentation, Process Improvement, Outlook, System Administration, Web Design, SDLC, Testing, Sales, Active Directory, Technical Support, Vendor Management, Change Management, Business Analysis, Project Management, Team Building, Disaster Recovery
Education
Southwest Tennessee Community College 2000 — 2011
Associate's Degree, Interactive Multimedia Production
University of Tennessee at Martin 2000 — 2004
BS, Management Information Systems
Verizon Wireless June 2014 - Present
Verizon Wireless February 2009 - June 2014
Diversified Computer Solutions June 2008 - January 2009
Concentrix September 2006 - June 2008
Skills
Internet of Things, Data Science, Data Analytics, Business Intelligence, Mobile Devices, Troubleshooting, Telecommunications, Process Improvement, Business Development, Account Management, Social Networking, Training, Leadership, Customer Service, Software, Network Security, Marketing Communications, SEO, Digital Strategy, Business Process..., Public Speaking, Networking, Information Technology, Marketing Research, CRM, Security, Website Development, Idea Generation, Business Analysis, Consumer Behaviour, Digital Marketing, Business Strategy, MBA, Financial Analysis, Employee Training, Presentations, Outstanding..., Alteryx, Tableau, Teradata SQL, Data Analysis, Data Mining, IOT, Predictive Analytics
Education
Southern Wesleyan University 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Winthrop University 2002 — 2006
Bachelors of Science, Business Administration
Solebury School 1998 — 2002
iCaldwell January 1999 - Present
County of Santa Barbara March 2014 - Present
Author-it Software Corporation February 2015 - May 2015
Intel Corporation October 2014 - January 2015
Covered California/Maximus June 2013 - July 2014
EarthLink Business August 2011 - July 2013
Verizon Wireless February 2004 - September 2011
Cisco December 2000 - February 2002
California State Automobile Association June 1999 - January 2001
Skills
E-Learning, Project Management, Curriculum Development, Learning Management..., Training Delivery, Captivate, Curriculum Design, PowerPoint, Needs Analysis, Instructional Design, Learning Management, Performance Improvement, Blended Learning, Distance Learning, Staff Development, Instructor-led Training, Training, Management, Camtasia, Leadership Development, Visio, Technical Training, Flash, Performance Consulting, Employee Training, Soft Skills, Call Centers, SnagIt, Technical Writing, Workshop Facilitation, Organizational..., Coaching, Instructional Technology, Executive Coaching, Adult Education, ADDIE, Consulting, Program Management, Performance Management, Selling Skills, Talent Management, Presentation Development, Sales
Education
Southwestern Oklahoma State University
BME, Music Education
Verizon March 2014 - Present
Verizon Wireless April 2011 - March 2014
Lucent Technologies 1996 - 2005
Skills
Telecommunications, Program Management, Mobile Devices, Management, Business Analysis, Leadership, Business Strategy, Analysis, Cross-functional Team..., Enterprise Software, PMO, Project Management, Strategic Planning, Vendor Management, Wireless
Education
Stevens Institute of Technology 1991 — 1995
MS, Computer Science
Spelman College 1985 — 1989
BS, Computer Science
Verizon Wireless November 2014 - Present
Sprint April 2014 - November 2014
Alcatel-Lucent October 2011 - April 2014
SureSite Consulting Group, LLC February 2006 - May 2011
Alcoa Wireless Network Services January 2005 - February 2006
Skills
Site Acquisition, CDMA, Cellular Communications, Contract Management, Contract Negotiation, LTE, Leases, Project Coordination, Site Development, Vendor Management, Wireless, Zoning
Education
Southwestern University School of Law 2000 — 2002
T-Mobile RSMSunCom Wireless2000 - 2008
Verizon Wireless August 1997 - June 2000
Verizon Wireless 1997 - 2000
Eagle Aviation February 1995 - August 1997
Education
Tivy High School 1975 — 2000
Southern Wesleyan University 1997 — 1999
Verizon Wireless April 2014 - Present
Verizon Wireless February 2012 - October 2014
Petra Industries March 2011 - January 2012
Maxis Technologies December 2006 - October 2009
Dell May 2005 - August 2007
Dell 2005 - 2007
Communicate Wireless August 2002 - January 2005
Sprint November 2000 - May 2003
Skills
Sales Management, Sales, B2B, Customer Service, Account Management, Solution Selling, Sales Process, Customer Retention, Direct Sales, Cold Calling, Marketing, Selling, Team Building
Education
Edmond Memorial High School 1989 — 1995
business
Southwestern Oklahoma State University 1993 — 1994
Verizon Wireless June 2000 - Present
Computer Horizon Corp June 1995 - January 2000
Verizon (Bell Atlantic) 1988 - 1995
Skills
Telecommunications, Wireless, Mobile Devices, SDLC, VoIP, Mobile Technology, Cross-functional Team..., Program Management
Education
Spring Garden College 1984 — 1988
RichSmith Development September 2011 - Present
First State Bank, Lonoke, AR September 2010 - September 2011
Mitchell Williams Law Firm August 2009 - July 2010
Verizon Wireless August 1996 - August 2009
Alltel August 1996 - January 2009
Mitchell Williams Selig Gates & Woodyard, PLLC April 1987 - August 1996
Skills
Notary Public, Litigation Support, Legal Research, Westlaw, Corporate Governance, Document Review, Legal Assistance, Legal Documents, Wordperfect, Document Drafting, Pleadings, Bankruptcy, Paralegals, WordPerfect
Education
Southwestern Assemblies of God University 1966 — 1968
AA, Business
Russellville High School 1962 — 1966
Diploma, General
Verizon Wireless October 2001 - Present
Global Crossing March 1995 - October 2001
MCI August 1992 - October 1994
MCI Telecommunications 1985 - 1992
Skills
Negotiation, Team Leadership, Customer Experience, Business Process..., Human Resources, Cross-functional Team..., Product Management, Organizational..., Leadership, Microsoft Office, Customer Service, Process Improvement, Operations Management, Sales Management, Social Media, Program Management, Project Management, Onboarding, Public Speaking, Management, Contract Negotiation, Customer Retention, Cloud Computing, Telecommunications, Project Planning, Customer Satisfaction, Training, Vendor Management, Account Management, Team Building, Unified Communications, Co-location, Sales, Social Media Marketing, Wireless, Performance Management, Change Management, Business Analysis, Solution Selling, Strategic Planning, Applicant Tracking..., Call Center, Marketing Communications, Product Marketing, Marketing Strategy, Managed Services, VoIP, Software Documentation, Event Planning, Leadership Development
Education
Strayer University 2013 — 2016
Bachelor's Degree, Project Management
Southwest Tennessee Community College 1976 — 1979
Communicatons
Verizon Wireless August 2006 - Present
Education
Southwest Minnesota State University
Bachelor of Science
Washington Online Learning Institute
National Advertising January 2005 - Present
Atlanta fashion Incubator 2009 - 2010
Verizon Wireless January 2003 - March 2005
Verizon Wireless August 2001 - August 2003
Education
Spelman College
Bachelor of Arts Degree, English
Verizon Wireless August 2009 - Present
DailyAccess Corporation April 2003 - April 2008
Skills
Negotiation, Sales Management, Call Centers, Customer Service, Microsoft Office, Customer Satisfaction, 401k
Education
Spring Hill College 1990 — 1994
Bachelor of Arts (BA), English Language and Literature, General
Murphy High School 1986 — 1990
Diploma
Verizon Wireless September 2014 - Present
Verizon Wireless September 2006 - September 2014
Verizon Wireless 2003 - 2003
Skills
Telecommunications, Wireless, Call Centers, Solution Selling, Sales Operations, Direct Sales, Salesforce.com, Customer Experience, Account Management, Customer Retention, Mobile Devices, Customer Satisfaction, Sales Process, Sales, Sales Management, Managed Services, Customer Service, Forecasting, Mobile Communications, Team Leadership, Channel Partners, PeopleSoft
Education
Strayer University (VA) 2008 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Spelman College 1998 — 2002
Bachelor of Arts (B.A.), Economics
Verizon Wireless January 2005 - Present
Education
Southwest Baptist University
Nursing
Verizon Wireless July 2010 - Present
LKD Aerospace, Inc. March 2007 - September 2009
Snoqualmie Ridge Golf Club November 1999 - May 2004
Education
Spokane Falls Community College 1973 — 1975
Associate of Arts Degree, Secretarial Science
Verizon Wireless October 2012 - Present
Verizon Wireless March 2010 - Present
Verizon Wireless March 2010 - September 2012
Warner Lambert December 1988 - September 1994
Skills
Solution Selling, Cardiology, Sales, Sales Operations, Wireless, Customer Retention, Sales Process, Direct Sales, M2M, Telecommunications, Selling, Cold Calling, Mobile Devices, Managed Services, Strategic Partnerships, B2B, Unified Communications, Salesforce.com, VoIP, Channel Partners, Customer Experience, Call Centers, Cellular Communications, SaaS, Product Management, Product Marketing, Account Management, Professional Services, Sales Presentations, Customer Satisfaction, Sales Management, Mobile Technology, Enterprise Software, Cloud Computing, Go-to-market Strategy, Leadership, Management, Team Leadership, Strategy, Cross-functional Team..., Vendor Management
Education
Spelman College 1982 — 1986
Bachelor of Science, Natural Sciences with concentration in Biology
Grinder Neighborhood Improvement Company February 2007 - Present
Equestria Restaurant August 2002 - February 2007
Verizon Wireless August 2005 - June 2006
Skills
Food Service, Restaurants, Food, Food & Beverage, Customer Service, Restaurant Management, Menu Development, Microsoft Office, Catering, Hospitality, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Event Planning, Sales, Management
Education
Southwest Tennessee Community College 2012 — 2013
Associate's Degree, General Studies, 3.5
Abbeville Area Medical Center April 2012 - Present
Henry Schein, INC January 2011 - April 2012
QS1 Data Systems March 2007 - October 2010
Verizon Wireless April 2006 - March 2007
Waste Management 2004 - 2005
Skills
Troubleshooting, Technical Support, Servers, Windows 7, XP, VPN, Networking, Software Installation, Hardware, Help Desk Support, Switches, Firewalls, Laptops, Printers, Blackberry, Antivirus, Management, Microsoft SQL Server, Remote Desktop, Windows Server, Computer Hardware, SharePoint, Windows Vista, Network Administration, Information Technology, Windows XP, Computer Repair, Wireless Networking, Windows XP Pro, VMware, TCP/IP, Active Directory, System Administration, Operating Systems, Cisco Technologies
Education
Spartanburg Community College
Associate of Science, Computer Technology
Aaron's, Inc. August 2011 - November 2011
Verizon Wireless February 2008 - March 2010
Verizon Wireless September 2007 - February 2008
Alltel 1995 - 2005
American Cancer Society 1990 - 1994
Skills
Social Media, Marketing Communications, Advertising, Internal Communications, Marketing, Social Media Marketing, Media Relations, Event Planning, Strategic Communications, Strategic Planning, Copywriting, Marketing Strategy, Vendor Management, Corporate Communications, Public Speaking, Budgets, B2B, Program Management, Customer Service, Public Relations
Education
Spring Hill College 1984 — 1989
BA, Communication Arts
Verizon Wireless March 2010 - March 2014
Education
Southern Wesleyan University
Mary Lanning Healthcare February 2015 - Present
Verizon Wireless August 2013 - November 2014
Verizon Wireless November 2009 - August 2013
2008Holiday Inn Express May 2007 - January 2008
2006-2007Gibraltar Packaging Group January 2006 - May 2007
2004-2006Dell Computer Corporation November 2004 - January 2006
2003-2004 September 2003 - November 2004
Skills
Excel, Word, Microsoft Office, Contract Negotiation, Research, Multi-line Telephone..., 10 Key, Filing, Quality Assurance, Microsoft Word, Customer Service, Microsoft Excel, Healthcare, Software Documentation, Team Building, Sales, Multi-line Phone, Management, Budgets, Team Management, Leadership, Process Improvement, Training, Payroll, Retail, Account Management
Education
Southwestern University 1997 — 1999
Business, Accounting Major
Roy J. Wasson High School 1991 — 1992
Industrial Staffing Services Inc October 2010 - January 2011
Verizon Wireless April 2010 - July 2010
BellSouth Entertainment/AT&T January 1999 - January 2008
BellSouth Interactive Services January 1993 - January 1995
Education
Spelman College
Sociology/Criminal Justice
Texas Health Resources March 2015 - Present
Texas Health Resources November 2014 - February 2015
I.D. Systems, Inc. June 2014 - October 2014
Behavioral Health Group (BHG) October 2012 - January 2014
CoreLogic October 2011 - October 2012
Michaels Stores, Inc. October 2010 - October 2011
Zale January 2006 - November 2010
CoreLogic September 2002 - January 2006
Verizon Wireless May 2000 - May 2001
The Beryl Companies 1997 - 1999
Skills
Training, Instructional Design, Leadership, Employee Training, Human Resources, Training Delivery, Management, Team Leadership, Talent Management, E-Learning, Leadership Development, Organizational..., Succession Planning, Team Building, Employee Relations, Learning Management..., Software Documentation, Technical Writing, Onboarding
Education
Southwest Baptist University 1982 — 1986
Bachelor of Arts, Humanities
Verizon Wireless
Skills
Recruiting, HRIS, Employee Relations, New Hire Orientations
Education
Spelman College 1966 — 1967
Did not receive, Social Work, B
JPMorgan Chase September 2013 - Present
JPMorgan Chase May 2013 - September 2013
JPMorgan Chase April 2012 - May 2013
Verizon Wireless May 2010 - April 2012
Skills
Residential Mortgages, Loan Servicing, Loan Origination, Mortgage Banking, Mortgage Lending, Loan Documents, Financial Reporting, Process Improvement, General Ledger, Cash Management, Balance, Executive Reporting, Accounting, Analysis, Negotiation, Financial Analysis, Credit, Management, Banking, Finance, Budgets, Call Centers, Project Management, Financial Modeling, Business Analysis, FHA, PeopleSoft, Access, Credit Analysis, Microsoft Excel, Troubleshooting, Loans, Customer Experience, Customer Retention, SAP, Financial Risk, Business Process, Corporate Finance, BMC Remedy, Technical Support, Microsoft Office, Customer Satisfaction, Leadership, Forecasting, Software Documentation, Training, Commercial Banking, Portfolio Management, Help Desk Support, Risk Management
Education
Texas A&M University-Commerce 2014 — 2016
Master of Business Administration (M.B.A.)
Univeristy of South Carolina Upstate 2009 — 2010
Bachelor of Science, Finance and Economics
Spartanburg Community College 2006 — 2009
Associate of Business, Management with Information Technology Electives
HIGH PROFILE STAFFING July 2012 - Present
LIFE CHANGING SOLUTIONS July 2009 - February 2011
Verizon Wireless October 2007 - June 2009
Skills
Performance Management, Talent Management, Health Benefits..., HR Policies, HR Policy Formulation, Executive Coaching, Employee Handbooks, Employee Relationships, Human Resources, Human Resource...
Education
University of Phoenix 2010 — 2012
Masters, Business Administration, 3.7
Spelman College 2003 — 2007
Bachelor of Arts (B.A.), Psychology, 3.4
Alorica November 2011 - Present
NETSPEND CORP, SKYLIGHT FINANCIAL SERVICES January 2011 - Present
Alpine Access September 2009 - June 2011
AppleOne 2009 - 2010
Verizon Wireless April 2006 - August 2009
AMERISAVE MORTGAGE October 2005 - February 2006
T May 1995 - August 2005
Education
Spelman College 1974 — 1978
Bach. Of Science, Biology/Psychology
Verizon Wireless January 2015 - Present
TEKsystems October 2014 - November 2014
EnergySolutions April 2013 - July 2014
BlueCross BlueShield of SC December 2011 - April 2013
Bank of America July 2007 - September 2011
Skills
Help Desk Support, SharePoint, Technical Support, Active Directory, Database Administration, Lotus Notes, Information Technology, Information Security, Oracle, Microsoft Exchange, Quality Center, Peregrine, Maximo, Novell, Citrix, RSA Tokens, RSA SecurID, Java, Adobe, GoToAssist, Remote Desktop, Network Connectivity, System Administration, Microsoft Office, Sametime, Avaya, Visual Basic, C++, XML, Live Meeting, ARIS, Cisco VPN, DSL, Frame Relay, IBM Mainframe, Team Leadership, Teamwork, Training, Customer Service, Meeting Planning, Problem Solving, Critical Thinking, Windows, SDLC, Hardware, Visio, Networking, Coaching, Management, Windows 7
Education
Southern Wesleyan University 2009 — 2011
Master, Business Administration
Johnson C. Smith University 2004 — 2007
Bachelor of Science, Computer Science; Concentration Computer Information Systems
Premera Blue Cross August 2013 - Present
Premera Blue Cross May 2012 - Present
Verizon Wireless June 2008 - May 2012
Chemical Bank August 2005 - May 2008
Meijer June 2001 - August 2005
Skills
Curriculum Development, Training & Development, Mobile..., Telecommunications..., Collections, Banking and Finance, Time Management, Adult Learning Theory, Large Group Facilitation, Project Management, Coaching and Feedback, Strong Attention to..., Ability to Communicate..., Ad Hoc Training..., Facilitation Experience..., Train the Trainer, ADDIE, Job Aids, Quick Reference Guides, Interviewing Subject..., Instructor-led Training, Blended Learning, Performance Consulting, New Hire Programs, Employee Surveys, Technical Editing, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Presentation Coaching, Highly motivated..., Technical Acumen, Coaching, PowerPoint, Outlook, Feedback, Soft Skills, Workshop Facilitation, Training Delivery, Employee Training, Customer Satisfaction, Call Centers, Customer Service, Leadership, Customer Retention, Customer Experience, Training, Leadership Development, Team Leadership
Education
Southwestern Michigan College 2003 — 2005
Associate of Arts and Sciences (AAS), Accounting
Verizon Wireless August 2014 - Present
Southwest Virginia Community College January 2014 - May 2014
Sykes June 2012 - August 2012
Skills
Public Relations, Marketing, Editing, Writing, Public Speaking, Event Planning, Interviews, Customer Service, Research, Social Networking
Education
Southwest Virginia Community College 2012 — 2014
Associate's Degree, Business Administration and Management, General
University of North Carolina at Charlotte
Bachelor of Science (B.S.), Marketing
Verizon Wireless April 2012 - Present
The UPS Store November 2005 - April 2012
Education
Southwest Florida College 2011 — 2015
Associate of Science (A.S.), Network and System Administration/Administrator
University of South Carolina August 2013 - Present
Children's Law Center August 2013 - May 2014
Department of Mental Health, Forensics August 2012 - May 2013
Verizon Wireless July 2009 - August 2012
National Institutes of Health June 2008 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Public Speaking, English, Policy
Education
College of Social Work, University of South Carolina 2012 — 2014
Master of Social Work (MSW), Macro (Administrative) Concentration
Spelman College 2005 — 2009
Bachelor of Arts (B.A.), Psychology
Richland Northeast High School 2001 — 2005