Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
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Verizon Wireless Employees
FedEx Office July 2012 - Present
FedEx Office (formerly FedEx Kinko's) 2006 - Present
FedEx Office February 2002 - June 2012
Verizon Wireless 1995 - 2002
Ameritech 1995 - 1999
Office Depot 1993 - 1995
May Department Stores 1989 - 1993
Skills
Income Statement, Business Development, Multi-channel Marketing, Contract Negotiation, Mergers, Solution Selling, Account Management, Sales Management, Sales Process, Direct Sales, B2B, Salesforce.com, Sales Operations, Management, CRM, Sales, Strategic Planning, Sales & Marketing..., P&L Management, Team Building, Print Management, Marketing Strategy, Sales Presentations, Forecasting, Lead Generation, Key Account Management, Retail, Budgets, Cold Calling, Customer Retention, Customer Satisfaction, Variable Data Printing, Marketing, New Business Development, Strategic Partnerships, Digital Printing, Selling, Product Marketing, Channel Partners, E-commerce, Executive Management, Cross-functional Team..., Direct Marketing, Managed Print Services, Pricing, P&L, Mergers & Acquisitions, Leadership
Education
St. Joseph's College (IN) 1976 — 1980
BS, Business Management
Adecco Group September 2014 - Present
The Salvation Army April 2013 - May 2014
The Salvation Army 2013 - 2013
Cort Furniture September 2011 - November 2011
Verizon Wireless November 2009 - March 2010
Lithia Motors 2008 - 2010
Skills
Customer Satisfaction, Call Center, Customer Service, Sales, Retail, Inventory Management
Education
St. Mary's University 1992 — 1997
BA, English Lit., Theology
Theodore Roosevelt High School
Theodore Roosevelt High School
The University of Texas at Austin September 2015 - Present
University of Texas at Dallas August 2011 - September 2015
Verizon Wireless January 2011 - August 2011
Skills
Event Planning, Research, Microsoft Office, Higher Education, PowerPoint, Student Affairs, Public Speaking, Social Media, Editing, Customer Service, Nonprofits, Microsoft Excel, Fundraising, Leadership, Community Outreach, Social Networking, Writing, Creative Writing, News Writing, Design
Education
The University of Texas at Dallas 2012 — 2014
Master's Degree, Humanities - Creative Writing/Literature
St. Lawrence University 2007 — 2011
Bachelor of Arts, English-Writing
Vendormate, Inc. November 2010 - October 2013
Vendormate, Inc. February 2009 - October 2010
Canine College of North Atlanta 2006 - 2007
Verizon Wireless 2003 - 2005
Verizon Wireless 2000 - 2003
GTE Wireless (now Verizon Wireless) 1999 - 2000
GTE Wireless (now Verizon Wireless) 1998 - 1999
GTE Telecommunication Services Inc. (now Syniverse) 1995 - 1998
Skills
Product Management, Software Product..., Software Requirements, SDLC, Product Lifecycle..., Product Requirements, Product Specification, Product Demonstration, Market Needs Analysis, Business Requirements, Requirements Gathering, Requirements Management, Requirements Analysis, Business Analysis, Feedback Management, Stakeholder Management, Project Management, Software Project..., Agile Project Management, Story Ranking and..., Backlog Grooming, Roadmap Creation, User Stories, User Scenarios, Use Case, Iterative Methodologies, Agile Methodologies, Preparing Business Cases, Business Process..., Business Process, Feature Definition, Mockups, Wireframes, SaaS, B2B software, Analysis, Data Analysis, Quality Assurance, User Acceptance Testing, Release Management, Release Notes, Software Documentation, User Documentation, Training, Strategy, Leadership, Management, Customer Satisfaction, Customer Service
Education
University of Phoenix
Bachelor of Science (BS)
St. Petersburg College
Associate of Arts (AA)
State Farm Insurance Agency June 2015 - Present
Loyola Catholic School June 2014 - August 2015
Target September 2011 - October 2014
First Presbyterian Church of Mankato September 2012 - May 2014
Verizon Wireless January 2011 - August 2011
RR Donnelley 1999 - 2011
Skills
Internal Communications, Microsoft Office, Performing Arts, Employee Training, Music, Choral, Conducting, Time Management, Event Planning, Merchandising, Retail, Training, Public Speaking, Leadership, Loss Prevention, Driving Results, Employee Relations
Education
University of Minnesota-Twin Cities 1996 — 1997
St. Olaf College 1990 — 1994
Bachelor of Arts (B.A.), Music Performance, General
None June 2015 - July 2015
Verizon Wireless April 2008 - October 2010
Verizon 1988 - August 2010
GTE Laboratories 1988 - 2000
Information Resources, Inc. February 1987 - October 1988
General Motors Research Labs September 1972 - December 1986
Education
Stanford University 1968 — 1972
Ph.D., Experimental Psychology
University of California, Santa Barbara
Amazon.com January 2014 - Present
Epic Websites October 2008 - January 2014
St. Mary's College of Maryland January 2013 - May 2013
CyberPoint International July 2011 - 2011
Verizon Wireless July 2010 - August 2010
Skills
Educational Technology, Web Development, Web Design, Python, Software Engineering, Graphic Design, Content Writing, Web Content, Java, JavaScript, CSS, CSS3, HTML 5, WordPress, PSD to Wordpress, PSD to Joomla, PSD, Photoshop, Illustrator, Joomla, PHP, phpMyAdmin, PHP4/5, Search Engine Ranking, SEO, SEO copywriting, Vector Illustration, Communication, Communication Skills, Writing, Dreamweaver
Education
St. Mary's College of Maryland 2009 — 2013
B.A., Computer Science, Studio Art
Charter Communications July 2013 - Present
Charter Communications January 2009 - July 2013
Verizon Wireless June 2004 - November 2009
Skills
A+ Certified, Civil Treatment, Advanced Leadership..., Leadership, Quality Assurance, Technical Support, Customer Service, Coaching, Teamwork, Telephony, BMC Remedy, Policy, VoIP, Windows 7, Troubleshooting, Call Centers, Networking, Management, Training, Customer Satisfaction, Broadband, Telecommunications, Customer Experience, Wireless
Education
St. Louis Community College 2008 — 2009
EMT-B, Paramedics
Ritenour Senior High
Graduate
Verizon Wireless August 2013 - Present
Wells Fargo July 2012 - Present
Skills
Marketing Communications, Sales Operations, Communication Skills, Hardware Installation, Direct Sales
Education
Silver Lake College 2010 — 2014
Bussiness Management/Sports Media Relationships
St. Norbert College 2009 — 2010
Business, Management, Marketing, and Related Support Services, Freshman
Verizon Wireless January 2015 - Present
Verizon Wireless September 2013 - January 2015
Verizon Wireless September 2012 - August 2013
OurNewLiving.com January 2008 - March 2009
Motorola 2004 - 2007
Education
Stanford University
Leading Innovation, Business Models, Finance, Prototyping
University of Liverpool
Master of Business Administration (M.B.A.)
University of Toronto
Bachelor of Science (B.Sc.)
The George Washington University
Masters Certificate
GW Mountain Consulting March 2015 - Present
Southern California Edison September 2011 - January 2015
Deloitte Consulting September 2008 - September 2011
The Paul Merage School of Business at UC Irvine September 2007 - March 2008
The Paul Merage School of Business at UC Irvine 2006 - 2008
Verizon Wireless June 2007 - September 2007
Operation Homefront July 2005 - February 2007
Citizens for Global Solutions June 2003 - September 2004
Skills
Financial Modeling, Analytics, Business Analysis, Business Process..., Project Management, Competitive Analysis, Program Management, Management, Strategy, Business Intelligence, Integration, Business Process, Process Improvement, Analysis, Leadership, SAP, Business Strategy, Project Planning, Risk Management
Education
University of California, Irvine - The Paul Merage School of Business 2006 — 2008
MBA
Stanford University 1995 — 1999
BA, International Relations
Green, Maxville and Associates LLC November 2014 - Present
Axis Telesolutions February 2014 - November 2014
SoTel Systems January 2013 - October 2013
SoTel Systems September 2009 - December 2012
Verizon Wireless January 2002 - November 2008
VERIZON MIDWEST INC/GTE January 1999 - January 2002
GTE NETWORK SERVICES January 1997 - January 1999
GTE CUSTOMER NETWORKS January 1995 - January 1997
GTE TELEPHONE OPERATIONS January 1995 - January 1995
GTE TELEPHONE OPERATIONS January 1992 - January 1995
Skills
Troubleshooting, Switches, Telecommunications, VoIP, Outlook, Call Center, IP, Networking, Cisco Technologies, Wireless, Customer Service, Team Building, Project Management, Customer Satisfaction, Integration, Routers, Data Center, Windows, HP, Team Leadership, Vendor Management, Unified Communications, Call Centers, Sales, Managed Services, Solution Selling, Telephony, SIP, MPLS, Avaya, WAN, SIP Trunking, Management, Technical Support, Sales Operations, Direct Sales
Education
University of Phoenix St Louis 2003 — 2004
Associate's degree, bus admin
St. Louis Community College
BUSINESS ADMINISTRATION MAJOR
Verizon Wireless May 2014 - Present
Verizon Wireless November 2009 - April 2014
Verizon Wireless May 2008 - October 2009
Verizon Wireless January 2006 - April 2008
Metro Copier & fax January 1994 - January 2005
Skills
Team Motivator, Leadership Development, Sales Management, Wireless Solutions, Competitive Analysis, Consultative Selling, Solution Selling, Account Management, Selling, Wireless, Mobile Devices, Management, Leadership, Customer Retention, Strategy, Sales, Sales Process, LTE, Customer Experience, Networking, Telecommunications, Direct Sales, M2M, Sales Operations, 4G, Unified Communications, Strategic Partnerships, Cold Calling, Operations Management, Business Development, Salesforce.com, B2B
Education
St. John's University 1987 — 1992
Bachelor's degree, Finance, General
St. Johns University 1987 — 1992
Bachelors, Finance
Verizon Wireless January 2003 - Present
JVKelly Group, Inc January 2002 - January 2003
Deutsche Bank January 2000 - January 2002
Verizon January 1995 - January 2000
Bell Atlantic/ NYNEX January 1988 - January 1995
National Broadcasting Company January 1987 - January 1988
AT&T June 1981 - January 1987
Skills
Contract Negotiation, Procurement, Contract Management, Management, Telecommunications, Strategic Sourcing, Legal Contract Review, Negotiation, Sales, Product Management, Outsourcing, Budgets, Analysis, Executive Management, Terms and Conditions
Education
St. John's University
B.S, Management, Honors
St. John's University
MBA, Marketing
Verizon Wireless July 2015 - Present
JPMorgan Chase July 2013 - July 2015
JPMorganChase June 2012 - July 2013
University of South Florida January 2011 - May 2012
Skills
Java, Eclipse, JavaScript, C#, Visual Basic, Visual Studio, Unix, PowerPoint, Python, C, HTML, jQuery, Web Development, Microsoft Excel, HTML 5, JSON, jQuery Mobile, Dojo, Mobile Applications, Mobile Web Design, Microsoft Word
Education
University of South Florida 2010 — 2013
Bachelor of Science (B.Sc.), Computer Science
St. Petersburg College 2008 — 2010
Associate of Arts (A.A.)
Verizon Wireless October 2014 - Present
It Works Global June 2014 - Present
Victorias Secret Stores August 2006 - June 2014
Victoria's Secret June 2011 - May 2013
Skills
Retail, Merchandising, Store Management, Visual Merchandising, Inventory Management, Loss Prevention, Sales, Inventory Control, Customer Service, Management, Customer Experience, Marketing, P, Team Building, Sourcing, Recruiting, Training, Driving Results, Hiring, Merchandise Planning, Time Management, Employee Training, Retail Category..., Coaching, Teamwork, Cashiering, Retail Sales, Social Networking, Team Leadership, Sales Management
Education
St. Petersburg College 2006 — 2009
Associate's degree, Business/Commerce, General
Seminole High School 2002 — 2006
Diploma, General Studies
AC Coastal Construction April 2015 - Present
ECI Groups July 2013 - September 2014
Executive Centers of America 2008 - 2013
WRH Realty Services, Inc 2008 - 2008
UDR 2007 - 2008
Verizon Wireless 2004 - 2008
Skills
Administrative..., Office Management, Customer Retention, Property Management, Microsoft Word, QuickBooks, Employee Training, Microsoft Excel, Outlook, Social Media, Human Resources, GAAP, Multi Tasking, Invoicing, Office Administration, Customer Service, Marketing, Administrative..., Sales, Sales Management, Team Building
Education
St. Petersburg College 1986 — 1989
Hillsborough Community College 1985 — 1986
Chamberlain Senior High 1982 — 1985
University of Phoenix
Verizon Wireless July 2015 - Present
Skills
EPDR, BCDR, OSHA, Environmental Compliance, Environmental Consulting, Environmental Awareness, Power Generation, Generators, Communication, Telecommunications..., Disaster Recovery, Business Continuity..., Fleet Management, Fleet Operations, Fleet Planning, Management, 3G, LTE, Telecommunications, Wireless, Cellular Communications, CDMA, 4G, Vendor Management
Education
St. Thomas Aquinas College 2001 — 2005
Bachelor of Science (BS), Political Science and Government
Pinellas County Government November 2013 - Present
Self-Employed January 2008 - Present
Randstad August 2013 - November 2013
Scarritt Lincoln April 2012 - July 2012
Verizon Wireless September 2006 - April 2012
Skills
Graphic Design, Internet Sales, Social Media Marketing, Customer Service, Retail Sales, Microsoft Office, Adobe Creative Suite, Professional Attitude, Website Development, Social Media, Email Marketing, CSS, Photography, Troubleshooting, Marketing, E-commerce, Marketing Strategy, Illustrator, Advertising, Digital Media, PowerPoint, Web Development, Social Networking, Management, Facebook, Customer Satisfaction, SEO, Research, Sales, Retail, Photoshop, Microsoft Word, Web Design
Education
St. Petersburg College
Coursework completed toward BS, Geology/Earth Science, General
Allstate October 2006 - Present
The UPS Store June 2003 - September 2006
Mellon HR Solutions April 2002 - May 2003
Verizon Wireless December 1996 - March 2002
Education
Saint Thomas Aquinas College 1992 — 1995
Bachelor's degree
Tappan Zee High School
Borough of Point Pleasant Beach August 2012 - Present
Fair Isaac Corporation April 2002 - June 2009
HNC Software September 2000 - April 2002
Systems/Link Corporation October 1996 - September 2000
Verizon Wireless January 1993 - September 1996
NYNEX Mobile Communications 1988 - 1993
JCPenney January 1985 - January 1988
Skills
Microsoft Office, MS Project, Customer Service, Cross-functional Team..., Business Analysis, Project Management, Telecommunications
Education
St. Thomas Aquinas College
Bachelor of Science, Business Administration
Citi January 2015 - Present
Western & Southern Financial Group January 2014 - Present
ADT Custom Home Services May 2013 - January 2014
Verizon Wireless December 2008 - June 2013
Food Industry September 2007 - March 2008
Skills
Account Management, CRM, Sales, Sales Operations, Management, Marketing, Customer Satisfaction, Business Development, Customer Service, Training, B2B, Coaching, Cross-functional Team..., Customer Experience, Program Management, Wireless, Information Technology, Restarting a Computer, Operations Management, Data Analysis
Education
St. Petersburg College 2009 — 2011
Associate of Arts and Sciences (AAS), General Studies
University of Michigan 2004 — 2006
University of Wisconsin-Madison
Bachelor of Science (B.S.), Computer/Information Technology Administration and Management
Sprint August 2006 - October 2013
Sprint July 2005 - August 2006
Sprint November 1999 - December 2005
Verizon Wireless 1995 - 2000
Skills
Telecommunications, Cross-functional Team..., Wireless, Vendor Management, Program Management, Mobile Devices, CDMA, Project Management, Management, Sales Operations, Sales, CRM, Strategy, Leadership, Team Building, 4G, Cellular Communications, Direct Sales, Strategic Planning, Enterprise Software, Project Planning, Call Centers, Product Management, Selling, New Business Development, Cloud Computing, MPLS, Sales Management, Training, Solution Selling, Pre-sales, Managed Services, Strategic Partnerships, Salesforce.com, VoIP, SaaS, Customer Retention, Product Marketing, Mobile Technology, Unified Communications
Education
The University of Akron 1983 — 1985
BA, Business Communications; Dual Minors in Marketing and Management, 3.5 GPA
St. Joseph's College (IN) 1979 — 1980
Business Administration and Management, General, 3.5 GPA
Verizon Wireless July 2007 - Present
VeriSign February 2006 - February 2007
Point B February 2005 - January 2006
ADIC July 2003 - February 2005
WatchMark / Vallent September 1999 - April 2003
DataChannel, Inc November 1999 - April 2000
Vodafone / AirTouch / US West NVG April 1993 - November 1999
Skills
Program Management, Software Development, Management Consulting, Contract Negotiation, Embedded Systems, Operation, Wireless Networking, Product Management, Telecommunications, Vendor Management, Wireless, Product Development, SDLC, Change Management, Team Building, Requirements Analysis, Operations Management, Business Process..., Customer Relations, PMP, Team Leadership, Cross-functional Team..., Integration, PMO, Process Development, Project Portfolio..., Start-ups, Strategic Planning, IT Strategy, Process Improvement, Software Project..., E-commerce, Professional Services, Business Analysis, Testing, Business Management, Strategy Development, Outsourcing, Account Management, Vendor Relations, Management, Project Management, Customer Service, Strategy, Enterprise Software, Troubleshooting, Leadership, Project Planning, Consulting, System Deployment
Education
Stanford University 2010 — 2012
SAPM Certificate, Stanford Advanced Project Management
University of Hawaii at Manoa 1974 — 1976
MSc, Human Nutrition
The University of British Columbia 1969 — 1974
BA, Human Nutritional Science
Project Management Institute
PMP Certification, Project Management
Verizon Wireless November 2012 - Present
Verizon Wireless/Alltel July 2003 - October 2012
The National System January 2002 - April 2003
Momentum Worldwide April 1997 - September 2001
Anheuser-Busch September 1993 - February 1997
Skills
Disaster Recovery, VMware, Servers, Storage Area Networks, SAN, Solaris
Education
St. Louis Community College 1993 — 1995
IT
South Central Career College
Verizon Wireless February 2010 - Present
Verizon Wireless June 2006 - January 2010
Verizon Wireless June 2005 - June 2006
Verizon Wireless September 2003 - June 2006
Skills
Solution Selling, Wireless, Direct Sales, Cold Calling, B2B, Salesforce.com, Marketing, Networking, M2M, Customer Retention, Strategic Partnerships, Sales Process, Business Development, Account Management, Sales Operations, Sales, Selling, Enterprise Software, Telecommunications, Mobile Devices, Sales Management
Education
St. Mary's College of Maryland 1999 — 2003
Bachelors, Economics
St. Mary's College of Maryland 1999 — 2003
Bachelor's degree, Economics
Verizon Wireless November 2014 - Present
The Coca-Cola Company January 2014 - October 2014
Samsung Telecommunications America February 2013 - January 2014
Sprint Nextel August 2004 - January 2013
AT&T August 2003 - August 2004
Verizon Wireless August 2002 - August 2003
T-Mobile January 2001 - May 2002
Skills
Sales / Management, Inventory Management, Coaching and Development, Operational Efficiency, Conducting Interviews, Hiring Personnel, Proposal Generation, Cash Operations, Coaching, Sales Management, Sales, Team Building, Wireless, Hiring, Direct Sales, Customer Retention, Store Management, Loss Prevention, Retail Sales, Employee Training, Merchandising, Interviews, Training, Team Leadership, Recruiting, Inventory Control, Leadership, Retail, Sales Operations, Customer Satisfaction, Management, Marketing Strategy
Education
Oakville Senior High School 1996 — 2000
St. Louis Community College
Marketing, Business, Management, Marketing, and Related Support Services
Ringer Construction March 2013 - Present
SUFFOLK DINER RESTAURANT May 2012 - February 2013
ROTHCO October 2008 - February 2012
HAIRSTYLE CREATIONS January 2007 - May 2008
VERIZON WIRELESS April 2006 - January 2007
THE HI LITE GRILL August 2005 - April 2006
T.G.I. FRIDAY'S March 2005 - January 2006
Skills
Customer Service, Multi-Line Phone System, Microsoft Word, Outlook, Excel, 3rd Wave, Filing Alpha/Numeric, Data Entry, Faxing, copying,..., Various Online Data..., Fedex/UPS/USPS Mailing..., Internet Explorer, Social Networking...
Education
St. Joseph's College 2013 — 2015
Bachelor's Degree, Human Services, General
SUFFOLK COUNTY COMMUNITY COLLEGE 2006 — 2012
Associates Degree, Liberal Arts
COMSEWOGUE HIGH SCHOOL 2001 — 2005
Verizon Wireless 2013 - Present
Northwestern Mutual September 2012 - May 2013
Skills
Economics, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Financial Analysis, Strategic Financial..., Cold Calling, Strategic Planning, Financial Modeling, Team Leadership, Research, Analysis, Negotiation, Financial Services, Teamwork, Retirement Planning, Time Management, Outlook, Entrepreneurship, Finance, Strategy, Sales, Microsoft Word
Education
St. Mary's College of Maryland 2007 — 2012
Bachelor of Arts (B.A.), Economics
ESPN August 2010 - Present
Spanish Broadcasting System March 2009 - August 2010
Verizon Wireless August 2006 - March 2009
Kraft Foods March 2002 - August 2006
Education
St. John's University, The Peter J. Tobin College of Business 1996 — 2005
MBA, Marketing - International Business Concentration
St. John's University 1996 — 2000
Bachelor of Science, Marketing
Clarkstown North High School 1993 — 1996
High School, General Studies
Keller Williams Realty, The Salem Team 2012 - Present
Wells Fargo May 2010 - May 2012
Preferred Mortgage February 1999 - May 2010
Verizon Wireless April 1989 - May 1997
Skills
Sales, Account Management, Real Estate, First Time Home Sellers, First Time Home Buyers, Assisting First Time..., Putting the Customer..., First Time Home Buyer..., Mortgage Lending, Telephone Skills, Selling, New Home Sales, Single Family Homes, Cold Calling, FHA, HUD, Qualifying Prospects, Marketing, Residential Homes, Move Up Buyers, Condos, Investment Properties
Education
St. Petersburg College 1994 — 1996
LPN, Nursing
Image22 Productions Senior Photographer / OwnerImage22 Productions2009 - Present
AT&T Mobile Tel 2007 - 2009
Verizon Wireless 2003 - 2007
Skills
Photography, Digital Photography, Adobe Creative Suite, Final Cut Pro, Photoshop, Premiere, Sales Management, Sales Operations, Sales, Non-linear Editing, retail, Customer Service, Customer Retention, Customer Satisfaction, Client Relations, Client Services, Client Development, Business Strategy, Business Development, Business Analysis, New Business Development, Personnel Management, Management, Creative Direction
Education
University of South Florida 2012 — 2015
BA, Psychology
St. Petersburg College 2010 — 2012
Associate of Science (AS), Parks, Recreation and Leisure Studies
Verizon January 2014 - Present
Verizon Wireless April 2012 - February 2014
Verizon Wireless January 2008 - April 2012
Verizon Wireless November 2004 - January 2008
Citibank (Banamex USA) 1983 - 1993
Skills
Direct Sales, B2B, Customer Retention, Strategy, Team Building, Cold Calling, Six Sigma, Leadership, Management, Competitive Analysis, Cellular Communications, Strategic Partnerships, Mobile Devices, Marketing Communications, Contract Negotiation, M2M, Strategic Planning, Business Planning, New Business Development, Negotiation, Product Marketing, Salesforce.com, P&L Management, Pricing, Business Strategy, Marketing Strategy, Training, Business Development, Telecommunications
Education
Stanford Graduate School of Business Executive Education 2014 — 2014
Customer Focused Innovation Course
University of Pennsylvania - The Wharton School 2014 — 2014
Strategic Mindset Course
University of South Florida - College of Business Administration 1989 — 1991
Masters of Business Administration, Business Administration and Management, General
University of Michigan 1978 — 1982
Bachelor's, Liberal Arts and Sciences, General Studies and Humanities
Verizon Wireless July 1993 - Present
Verizon Wireless December 2010 - December 2012
Prentice Hall 1989 - 1993
Skills
Human Resources, College Recruiting, Onboarding, Applicant Tracking..., Talent Acquisition, Recruiting, Employee Relations, HRIS, Talent Management, Telecommunications, Internet Recruiting, PeopleSoft, New Hire Orientations, Interviews
Education
University of Phoenix
MBA, Human Resource Management
Saint Thomas Aquinas College
Marketing
PepsiCo June 2013 - Present
PepsiCo 2013 - 2014
PepsiCo 2013 - 2014
Insight January 2013 - May 2013
Verizon Wireless July 2012 - September 2012
Omni-Soft, Inc. January 2011 - July 2012
Omni-Soft, Inc. 1987 - January 2011
General Instruments Consortium 1980 - 1986
Skills
Microsoft Windows (NT,..., SCO XENIX, LINUX, Apple iOS 4/5 XCode,..., iPhone, iPad, NFC, Software Development, Objective-C, Product Management, iOS, Linux, Windows NT, Agile Methodologies, Microsoft Windows 98, C++
Education
Stanford University 2011 — 2012
Computer Science
The University of Texas at Dallas
PhD Candidate, Solid State Physics
University of North Texas
BS, Classical Physics
University of North Texas
MS, Atomic Physics
Corridor Mortgage Group August 2012 - Present
Harcourt Brown Energy&Finance August 2012 - Present
The Cadmus Group August 2010 - June 2012
MetLife Home Loans August 2009 - August 2010
National City Mortgage/PNC Mortgage August 2003 - August 2009
Verizon Wireless November 2000 - July 2003
Reliance Standard Life Insurance May 1997 - August 1998
Skills
Project Finance, Program Finance, Environmental Consulting, Real Estate, Cost Benefit, Financial Analysis, Strategic Planning, Financial Modeling, Risk Management, Business Development, Data Analysis, Economics, Analysis, Project Management, Budgets, Energy Efficiency, Due Diligence, Business Strategy, New Business Development, Credit, Contract Negotiation, Forecasting, Negotiation, Finance, Mortgage Lending, Investments, Portfolio Management, Mortgage Banking, Banking, Sales, Loan Origination, Credit Analysis, Loans, Valuation, Residential Mortgages, Refinance, Microsoft Excel
Education
The George Washington University - School of Business
MBA, Finance & Environmental Policy
St. Mary's College of Maryland 1996 — 2000
BA, Economics
T-Mobile November 2012 - Present
T-Mobile December 2009 - November 2012
Verizon Wireless January 2009 - October 2009
Alltel June 2007 - January 2009
Alltel August 2006 - May 2007
Alltel July 2004 - August 2006
Skills
Customer Retention, Wireless, Telecommunications, Direct Sales, M2M, Customer Experience, Sales Management, Sales Operations, Customer Satisfaction, Retail, Solution Selling, Cellular Communications, Sales, Account Management, Retail Sales, Mobile Technology, Mobile Devices, Vendor Management, Quotas, Team Building, Sales Process, Strategic Partnerships, Product Management, Coaching, Management, Training, Leadership, Project Management, Call Centers, Cold Calling, Selling, Strategic Planning, B2B, Managed Services, Employee Relations, Leadership Development, Sales Presentations, Salesforce.com, Cross-functional Team..., Product Marketing, Time Management, CRM, Team Leadership, Channel Partners
Education
St. Petersburg College 2004 — 2008
Marketing
Ericsson 2013 - 2015
Verizon Wireless 1996 - 2012
US Navy January 1980 - January 1996
Skills
Telecommunications, Troubleshooting, Wireless, Testing, Networking, Technical Support, RF, Wireless Networking, Fiber Optics, Software Installation
Education
St. Louis Community College 2012 — 2016
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
Verizon Wireless June 2014 - Present
Verizon Wireless June 2015 - June 2015
Verizon Wireless March 2013 - June 2014
Verizon Wireless September 2012 - March 2013
United States Department of Agriculture 2009 - 2012
Skills
Management, Sales Management, Cold Calling, Sales Coaching, Solution Selling, Marketing Strategy, Leadership, Sales, Marketing, Training, Customer Retention, Product Marketing
Education
St. Mary's College of Maryland 2008 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Bank of America Merchant Services March 2014 - Present
Bank of America Merchant Services May 2013 - March 2014
Ecolab July 2010 - May 2012
Noble Investment Group July 2008 - June 2010
Verizon Wireless July 2007 - January 2008
Verizon Wireless December 2003 - January 2007
Verizon Wireless October 2001 - January 2003
Skills
Microsoft Office, Data Entry, Customer Relations, Account Management, Sales Management, Retail Management, Retail Sales, Inventory Control, Cold Calling, Food & Beverage, Hospitality, Healthcare, Coaching, Performance Appraisal, Training & Development, Translation, Troubleshooting, Direct Sales, Inside Sales, Sales Presentations, Organizing, Team Motivator, Interviewing, Creative Problem Solving, Consultative Selling, Self Starter, Customer Service, Customer Retention, Budgets, Interviews, Training, Leadership, Sales, Customer Satisfaction, Marketing, Management, Sales Process, Time Management, Inventory Management, Marketing Strategy, New Business Development, Retail, Hiring, B2B, Employee Relations, Networking, Merchandising
Education
American Intercontinental University 2002 — 2004
MBA, Business Administration2004
Saint Thomas Aquinas College 1997 — 2001
BA, International Business
Epiq Systems January 2015 - Present
Document Technologies January 2012 - December 2014
IKON Document Services May 2007 - December 2011
Verizon Wireless January 2006 - May 2007
Skills
Cold Calling, Salesforce.com, Account Management, Litigation Support, ESI, Project Management, Business Relationship..., Sales, Leadership, Solution Selling, Contract Negotiation, Business Development, Professional Services, Marketing, SaaS, Document Management, Enterprise Software, Selling, Direct Sales, New Business..., Customer Satisfaction, Building New Business, Customer Retention, New Business Generation, New Business Development
Education
St. Joseph's College
Keller Williams Realty 2015 - Present
Verizon Wireless August 2009 - Present
Skills
Microsoft Office, Sales, First Time Home Buyers, Investment Properties, Short Sales, Foreclosures, Sellers, Residential Homes, Single Family Homes, Real Estate Transactions, Real Estate, Buyer Representation, Customer Service, Referrals, New Home Sales, Condos, Relocation, Investors, Listings, Real Property, FHA, Luxury
Education
St. Petersburg College
Mortuary Science and Embalming/Embalmer
Time Warner Cable Business Class April 2015 - Present
IproMedia July 2014 - April 2015
T-Mobile December 2012 - July 2014
AT&T May 2011 - December 2012
Horizon MedCorp February 2010 - May 2011
AT&T Mobility July 2008 - December 2009
Verizon Wireless March 2005 - June 2008
Verizon Wireless October 2001 - March 2005
TXU Communications January 2001 - September 2001
Worknet May 2000 - December 2000
Skills
Customer Relations, B2B, Selling, Telecommunications, Government, Account Management, Solution Selling, Consultative Selling, New Business Development, Customer Service, Strategy, Contract Negotiation, Leadership, Sales, Customer Retention, Sales Operations, Sales Management, Negotiation, Management, Cold Calling, Project Management, Sales Process, Salesforce.com, Managed Services, Marketing, Strategic Planning, Direct Sales, CRM, Wireless, Mobile Devices, VoIP, Cloud Computing, Strategic Partnerships, Business Development
Education
St. Mary's University 1974 — 1978
BA, English Communications, 3.25 GPA
Verizon Wireless October 2010 - Present
Bill Jacobs Auto Group May 2001 - October 2010
Lerner Community Newspapers, Hollinger International January 1991 - May 2001
Skills
Customer Satisfaction, Sales Management, CRM, Account Management, Customer Retention, Cold Calling, Direct Sales, Sales Process, Sales, Solution Selling, Selling, Sales Presentations, B2B, Call Centers, New Business Development, Sales Operations, Salesforce.com
Education
St. Joseph's College 1984 — 1988
Bachelor of Science, Marketing, Finance
Quigley Preparatory Seminary South High School 1979 — 1983
General Studies
programm March 2014 - Present
matrix medical September 2013 - January 2014
non commerical experience January 2000 - April 2013
granite(jim) January 2011 - March 2013
Auditz June 2011 - July 2011
health plan August 2010 - January 2011
additional health plan stuff August 2010 - January 2011
model Screw products January 2007 - January 2011
non commerical experience January 2000 - January 2011
Verizon Wireless April 2009 - August 2010
Skills
Oracle, Visual Studio, data extraction, asp.net, ASP.NET AJAX, vb.net, vba outlook programmer, vba access programmer, vba excel programmer, JavaScript, VBA, COBOL, Intertest, SQL, SQL Server, SQL Server 2000-2008, Btrieve, RDO, DAO, OLE, ActiveX, ADO, OLEDB, Excel, Word, PowerPoint, Outlook, WordPerfect, Corel Office, Access, Paradox, Vlookup, Software Conversion, Quickbooks, Turbo Tax, FrontPage, Paint Shop Pro, RoboHelp, SnagIt, SQL Server 2005/2000, SQL Profiler, System Tuning, Cross-platform..., ADO.NET, AJAX.NET, ODBC, Databases, OLTP, Quicken, Database Development, sql tuning, data base query, OLAP, database conversions, outlook automation, sql database design, partitioning, enterprise manager, grid control, msde, visual basic, ms office, foxpro, visual sourcesafe, outlook, pervasive, pc anywhere, dos, ms windows, teradata, tsql, plsql, mysql, healthcare, mainframe, pc, patient records, managed care, vsam, cics, ftp, tso, Clarify, Wise Install Master, ISPF, cnc, Roscoe, Librarian, Focus, OOD, Software, front page, dreamweaver, design and creating..., odbc connectivity, Banking, Youtube, Healthcare Information..., Information Management, healthcare it, Healthcare Technology, Healthcare Compliance, sheetmetal, Utilities, Case Tools, Development Tools, Test Tools, Personal Finance, PowerPlant, grids, API, YouTube, eBay, paintshop pro, Accounting, Visual Basic, ms access, excel functions, ood, 3270 Emulation, Schemas, RDBMS, Citrix, Combined Test, Linkage Testing, Compiler, POS/PMS, Electronic Funds..., Relational Database, Database Management, Customization, Workflow, User Interface, LifeCycle, Data Quality, Intranet, Debugging Tools, Regression Testing, Black Box Testing, Pervasive Mapping, Conversion Methodologies, Implementation/Support, Sr Business Consultant, Healthcare Analyst, Home Healthcare, Logical Data Modeling, OOP, VS Source Control, Data Migration, Deposits, SDK, Twitter, Facebook, Data Structures, Multimedia, RFP, Web Browsers, Web Editors, Information Technology, Packages, Structured Programming, case diagrams, transact sql, data analyst, vba programmer, reporting services, sql database developer, integration services, data warehouse developer, adjoin tables, data consultant, sql graphing, data aggregation, application connectivity, conditional statements, statistical formula, business intelligence..., structed query language, object oriented..., ooad, index consistency, pointer consistency, index, object code, source code, JSON, test plans, test cases, test scripts, user forms, workbooks, object code libraries, configuration management, entity relationships, subsetting solutions, vendor tools, PLC/SDLC, Data Integration, Application Integration, Lists, Query writing, Legacy, Scalable queries, Interactive Application, Batch application, SQL/DB, SUN/Solaris, Load data, Microsoft Office, Upgrades, Spreadsheet Development, Data Communication, MS Office Products, Fixes, Data Extraction, VB Script, COM, load testing, install, access performance, monitor, data storage, file systems, optical media, table layouts, materialized view, dimensional cubes, modeling, gui forms, OO analysis, OO Design, OO Programming, WebLogic, Database Design, Database Backup and..., Business Intelligence..., Scripts, Database Functions, Drill Down Data, Process Tracking, Notepad, WordPad, WinZip, Visual Design, Information Services, Components, IMS, Related Objects, McAfee, Toolset, SQL Server Management..., AOL, SQL Code, Adobe Photoshop, In-house applications, Constraints, Parameters, Financial Services, Reuseable Code, Process Flow, Screen Flow, Purchase Orders, Sheet Metal, Receiving, Shipping, Architecture, SQL Server Reporting..., SSRS, IT Software Development, Access Methods, Validation Checks, Senior Programmer, VB6, VBA/Excel Specialist, Array, Subroutines, Subsets, Drill Press, Loop, XLS, RTF, TXT, MDB, VBP, DOC, WPD, TIFF, PPT, gcode, bits, byte, micrometer, Medical, Healthcare, IT, Database Platforms, PNG, Targa, HIPAA, Relational Data Modeling, Visual Fox Pro, RAD, GUI Design, Health Services, Data Handling, Database Applications, Billing Problem..., Technical Specifications, Status Reports, Manual Test Scripts, Automated Testing Tools, Updates with Joins, SQL*Plus, SQL Inserts, Complex SQL Inserts, Form Fields, Sub Headings, Index Functions, SQL Query Analyzer, SQL Analyzer, SQL Utilities, Object Oriented Design, object oriented..., expressions, unions, parameter passing, dimensions, com, pallet jack, order picker, charts, object hierarchies, hierarchies, database definitions, cusor processing, medicare, facebook, twitter, myspace, linkedin, medical insurance, Social Media, medical coding, ecommerce, banking, Cost Constraints, Data Extract, Process Analysis, Database Definitions, Procedures, Continuous Improvement..., Oracle 7i, Oracle 9i, BARCODES, CHECKED BOXSES, MENUS, DATABASE MODELS, RADIO BOXES, DROP DOWN BOXES, blogs, cell, range, table structures, rolls, columns, Sorting, merge, index tuning, Mainframe, Optimization Techniques, advanced query writing, Classes, Application Frameworks, service oriented..., rows, healthcare databases, ssis, row, numeric, alphanumeric, ascending, descending, hexadecimal, binary, strings, laptops, screen creation, structured analysis, batch processing, telecommuniations, defect resolution..., language tools, entity-relationship..., oracle ddl, adhoc, api, client server, Backend, automatic sorting, navigation buttons, sumifs, offset, decimal, electronic data..., office, toad, delimiters, office automation, office programmer, insurance, sw developer, social networking, software debugging, software design, software documentation, command buttons, vba forms, class modules, docmd shell, inprocess server, forms collection, one-to-one..., btrieve, clearcase, blackbox, denormalized tables, healthcare claims, files, olap, screen layout, visual design, windows services, windows applications, records, collections, sql coding, creation,migration, functional docs, sql reporting specalist, Change Management, graphics, shrink wrap, process documentation, data sources, hospital billing, practice management, Oracle Reports, key, access reports, mvs cobol, CICS, mvs/jcl, project costing, travel and expense, documentation, code modifications, complex methods, Benefits/Cobra, Compliance, Diagnostic Tools, Regression Tools, custom reports, dts packages, word headers, word footers, cell properties, vms tools, table properties, access macro development, data capture, claims, enrollment, screws, data conversions, extract, transform, error resolution, data changes, balancing adjustments, regular expressions, mssql, maintains, installs, pulls orders, unpacking shipments, calculations, formulas, stocking, software fixes, Libraries, source control, report triggers, comuter information..., job control language, veritas backup exec, vba excel cell colors..., fonts modifications, line spacing..., dos commands, dos functions keys, data massaging, truncate tables, deployment, list boxes, radio buttons, combo boxes, shopping cart, option buttons, cell references, Unit Testing, functional testing, olpt, append queries, autosave, dialog boxes, toggle buttons, summarizing, drag and drop, dynasets, record sets, enter buttons, labels, field names, ICD-9, count function, grouping, data formats, linked objects, autonumeric fields, foreign keys, formating commands, numeric formats, wrapping text, parameter queries, pim, popup menu, word wrap, relative cell references, source programs, status bar, styles, table relationships, referential integrity, primary/related table, nested if statements, parent/child..., text wrap, date/time formats, tracking, error trapping, subscribing, wildcards, addins, Plugins, autosys automation, architecture review, transaction workflow..., user support, custom codes, relational database..., merge records, OOAD, data sharing, dbms, datastores, Data Standards, Benchmarks, query authoring, verifiable dtabase..., data acquistion, excel adins, vba coding, open source coding, access/automation..., work diagrams, windows 7, life insurance, database query methods, client acceptances..., MAX FUNCTION, MIN FUNCTION, AVERAGE FUNCTION, RIGHT FUNCTION, LEFT FUNCTION, DATE AND TIME FUNCTION, COUNT FUNCTION, SUM FUNCTION, DATA FUNCTION, STATISTICAL FUNCTION, math function, date function, text function, sum function, data function, statistical function, telecom, patient charges, insurance charges, call center, debits, credits, assets, liabilities, emr, header, footer, Records Management, database developer, data content, heat maps, accounting, gui design, sql optimization, data optimization, sql scripts, data replication, system integration..., oracle 7i, oracle 9i, SQL Loader, SQL Plus, Oracle Browser, Teradata SQL assistant, reporting deliverables, Toad, windows remote desktop, check boxes, securities, query strings, rdo, static content, split testing, functional elements, mpeg, control tables, ram tables, file based tables, png, sqlclr, technology consuluting, database management, vb5, multidemensional..., service level agreement, sql common language, runtime, tweak, prompt agument, buttons argument, flat files, mp3, mp4, teradata tools, sql assistant, search engine..., pointers, scalable, plub and play, converguence, container, decision trees, Columns, newspaper, defrag, financial services, multimedia, finance, scanners, photoeditor, im, instant messaging, web page development..., it/development, pos, component model, custom controls, pvcs, normalization, distinct, distinctrow, csv, compact/repair, imput validation, hospital/business..., healthcare information..., computerized physicians..., link tables, inhouse conversions, cost benefit analysis, internal benchmarking, external benchmarking, balancing system..., dynamic reports, video editing, MS Exchange, MS Active Directory, Enhancement Delivery, Delivery Timeframes, Customer/Vendor..., update query, selects, terminal server, citrix server concepts, systems diagrams, computer technology, averages, sums, counts, parent records, grouping function, Altova Mapforce, manual testing, automatic testing, object oriented concepts, information technology..., screen mockups, ms access gru/wiz, visual basic6 gru/wiz, sql grur/whiz, ms excel gru/whiz, connecting to data..., designing applications, finding and filtering..., managing database, relationships and joins, filtering and sorting, forms and controls, mail merge, pst, complex sql queries, Microsoft Jet Database..., ide, Programmer Analyst, adhoc reports, insert query, graphics/presentation..., automated reports..., go live support, Move data between Word..., healthcare insurance, business object..., complex business..., complex business..., DRG coding, CPT, HCPCS, validation techniques, data transfer, consolidation, information extraction, vertical and horizontal..., text files, data imports, data exports, VBA modules, hot fixes, GUI prototypes, scalabilty, open source, assemble, dataset, source code control, Patient Accounting..., Patient management, IT/Software Development, seo, IsPostBack, modular code, Concatenate Joins, octal, san serif fonts, serif fonts, true type fonts, time management, Ad-Hoc queries, File manager..., database integrity tools, issue-logs, large implementations, new technology..., remote support, rapid time to market, contact lists, maintain calendars, update software user..., ms paint, software suites, Schema Objects., Data Dictionary views, Typography, load scripts, formatted spreadsheets, POS Development, pos confiquration, back office, ms products, pc systems, case tools, data transfer mapping, file transmissions, database-driven..., checklists, healthcare technology, change ticket process, Project Management..., link table, Health Information..., canned reports, form design, table design, report design, APIs/Interfaces/Data..., spreadsheet design, report generation, Data Conversion Analyst, Packages and Procedures, Functional testing, Testing methodologies, SIT and UAT Testing, file dumps, Excel collections, REQUIREMENT GATHERING, REPORTS CREATION, CALL CENTER TECHNOLOGY, Conversion/Implementatio..., patient healthcare..., financial formulas, Video editing/creation..., Data Verification, health care payment..., sql calls, medical database, system documentation, visual foxpro, Test-driven development, inhouse applications, ActiveX Data Objects,, text formats, record identifiers, control file changes, report changes, billing system, field definitions, Object Oriented..., Component based..., distributed applications, exporting data in CSV, table comparisons, production report..., text parsing, VBA subroutines, field to field..., dll files, bat files, query analyzer:, Multiple platform, Tuning Queries, vba buttons, object calls, computer system analysts, oodbms, form fields, subheadings, file processing, compression, forms generation, electronic health..., surface finishing, bead blasting, part masking, deburring parts, Computer Information..., electronic mail, legacy code, application programming, user interface..., end-to-end, acceptance, integration
Education
Bellarmine Prep School, Tacoma, Washington 2012 — 2012
hs, math, science(jmh)
clearwater high 1901 — 1902
hs, (kjh)
St. Petersburg College 1900 — 1901
aa/as, computer, management.business classes
University of Washington 1900 — 1901
bs, physics(jmh)
tarpon springs high 1900 — 1901
hs, (mbh)
iecubed
(jmh)
Verizon September 2015 - Present
Prestige Worldwide Holdings LLC December 2013 - Present
Verizon Wireless December 2011 - September 2015
Alltel / Verizon Wireless November 2008 - January 2012
Verizon Wireless April 2006 - October 2008
Verizon Wireless September 2004 - November 2005
Nextel Communications January 2004 - August 2004
Skills
Sales, Sales Management, Salesforce.com, Direct Sales, B2B, Team Leadership, Cross-functional Team..., Multi Tasking, Multi-unit, Telecommunications, Telephony, Telemetry, New Business Development, Business Development, Staff Development, IP, IT Management, IT Sales, IT Solutions, Small Business, Small Business IT..., MPLS, Private Networks, Cisco Technologies, Training, Training Delivery, Instructor-led Training, Hands-on Training, Adult Learning Theory, M2M, Laser Pro, Customer Retention, Mobile Technology, Enterprise Software, Cloud Computing, Customer Satisfaction, Management, Solution Selling, Wireless, Customer Experience, Leadership, Sales Process, Cold Calling, Mobile Devices, Sales Operations, Unified Communications, Call Centers, Managed Services, VoIP, Wireless Broadband
Education
University of Phoenix 2015 — 2016
Bachelor's Degree, Business Administration and Management, General
University of South Florida - College of Business Administration 2004 — 2006
Business/Corporate Communications
St. Petersburg College 2001 — 2004
Associate of Arts (A.A.), Business Administration and Management, General
East lake
Verizon Wireless October 2010 - Present
Verizon Wireless September 2008 - October 2010
Alltel Wireless August 2007 - September 2008
Alltel Wireless October 2004 - August 2007
Skills
Sales, Telecommunications, Sales Management, Wireless, Marketing, B2B, Team Leadership, Leadership Development, Youth Programs, Coaching, Youth Development, Golf, Golf Instruction, Nutrition Education, Sports Nutrition, Direct Sales, M2M, Customer Satisfaction, Management, Training, Customer Retention, Sales Operations
Education
St. Petersburg College 1998 — 2001
Business, Management, Marketing, and Related Support Services
Valencia Community College 1996 — 1998
Associate of Arts and Sciences (A.A.S.), Fitness and Nutrition
Lake Gibson High School 1993 — 1995
Verizon Enterprise Solutions February 2015 - Present
Verizon Wireless January 2013 - February 2015
Verizon Wireless April 2008 - December 2012
Verizon Wireless March 2005 - March 2008
Skills
Wireless, Solution Selling, Unified Communications, Telecommunications, Managed Services, Team Leadership, Management, Sales, Mobile Devices, Selling, Business Development, Mobile Technology, Customer Retention, Data Center, Sales Process, Direct Sales, Sales Operations, VoIP, Cellular Communications, Account Management, Product Management, MPLS, Sales Management
Education
Saint Thomas Aquinas College 1992 — 1996
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Verizon Wireless October 2013 - September 2015
Finish Line July 2013 - January 2015
St. Thomas Aquinas College October 2009 - June 2013
St. Thomas Aquinas College September 2011 - May 2013
St. Thomas Aquinas College June 2012 - September 2012
The Children’s Village July 2012 - August 2012
Lowe’s April 2011 - August 2012
Rockland Council on Alcoholism and Other Drug Dependence February 2012 - May 2012
H&M November 2009 - November 2011
Skills
PowerPoint, Public Speaking, Microsoft Word, Microsoft Office, Social Media, Microsoft Excel, Social Networking, Research, Psychology, Teaching, Higher Education, Event Planning, Leadership, Editing, Photoshop, Teamwork
Education
Saint Thomas Aquinas College 2009 — 2013
Bachelor of Science (B.S.), Psychology
Verizon Wireless Law Enforcement Resource Team August 2014 - Present
Verizon Wireless August 2012 - July 2014
Verizon Wireless June 2011 - August 2012
Kings County District Attorneys Office June 2009 - August 2009
Skills
Criminal Justice, Criminal Law, Criminal Investigations, Cellular Communications, Customer Service, Sales, Sales Management, Mobile Technology
Education
St. John's University
Bachelor of Science (B.S.), Criminal Justice/Police Science
Xavier
St. Petersburg College August 2013 - Present
Americorps September 2008 - July 2010
Verizon Wireless June 2006 - June 2008
Skills
Elementary grades level..., Executive Level...
Education
C. Leon King H.S.
General diploma, Academics
St. Petersburg College
Education
Signature Plating October 2012 - Present
Verizon Wireless May 2010 - October 2012
Skills
Account Management, Customer Retention, Direct Sales, Sales Management, Sales Operations, Sales, Call Center, Cold Calling, Salesforce.com, Solution Selling, Customer Satisfaction, Sales Process, Telecommunications, B2B, Customer Experience, Customer Service, Wireless, New Business Development, Selling, Sales Presentations, Strategic Partnerships, Aviation, Business Development, Call Centers, Contract Negotiation, Cross-functional Team..., Forecasting, Leadership, Management, Operations Management, Pricing, Process Improvement, Team Building, Program Management, Team Leadership, Training
Education
St. Mary's University 2003 — 2005
Business Administration and Management, General
HK Web April 2006 - Present
HK Web January 2006 - Present
Verizon Wireless April 2003 - January 2008
Verizon Wireless Call Center January 2003 - January 2006
Maritz/Convergys Call Center January 1996 - January 2003
Convergys 1998 - 2003
Coldwell Banker Gundaker January 2000 - January 2002
Coldwell Banker Gundaker 2000 - 2002
Maritz 1996 - 1998
Skills
CRM Software, Tools by Network..., Microsoft Office –..., Data Entry / 10-Key, PC and Mac Computer..., Knowledge of Medical..., Documentation Writing, Project Management and...
Education
St. Louis Community College
Associates of Art Degree
St. Louis Community College
Verizon Wireless September 2014 - Present
HH Global - KIEHL'S SINCE 1851 May 2014 - August 2014
Atmosphere Proximity April 2014 - May 2014
Bartle Bogle Hegarty NY February 2014 - April 2014
Verizon Wireless Corporate Headquarters February 2011 - September 2013
Draftfcb July 2007 - February 2009
Draft Worldwide Inc November 1998 - June 2007
Ammirati Puris Lintas September 1997 - September 1998
Rapp Collins Worldwide August 1995 - September 1997
Berlin Wright Cameron February 1994 - August 1994
Skills
Marketing Communications, Project Management, Product Quality, Direct Mail, Direct Marketing, Cost Accounting, Operational Excellence, Integrated Marketing, Advertising, Management, Product Development, Budgets, Interactive Marketing, Online Marketing, SEM, Email Marketing, Digital Marketing, Brand Development, Marketing Management, Relationship Marketing, Mobile Marketing, Direct Mail Campaigns, Digital Strategy, Multi-channel Marketing, Online Advertising, Creative Strategy, Marketing, Interactive Advertising, Digital Media, Outdoor Advertising
Education
St. John's University, The Peter J. Tobin College of Business 1987 — 1991
BS, Business Administration, Marketing
Liceo Linguistico John Milton, Italy 1984 — 1986
Foreign Languages, Literatures, and Linguistics
St. John's Prep High School, NYC, NY
GoDaddy March 2015 - August 2015
Amazon April 2013 - March 2015
Verizon Wireless July 2011 - March 2013
Verizon Wireless 2000 - 2012
AirTouch Communications 1997 - 2000
AT&T Mobility 1995 - 1997
AirTouch Communications 1993 - 1995
Rogers Communications 1992 - 1993
Schlumberger CANADA January 1990 - April 1992
Skills
Network Engineering, Project Management, Network Operations, IP Networking, MPLS, Wireless, Program Management, RF Engineering, Team Leadership, Cross-functional Team..., Android, PMP, Microwave Engineering, MS Project, Agile Project Management, Fiber Optic Networks, Troubleshooting, TCP/IP, Ethernet, Operations Management, Data Center, Mobile Design, Mobile Technology, Visio, Mobile VoIP, Computer Network..., IP, Vendor Management, Integration, CDMA, LTE, UMTS, Network Architecture, Telecommunications, Microwave, 4G, 3G, Mobile Devices, Switches, System Deployment, Networking, VoIP, RF, Routing, Network Design, Enterprise Software
Education
Stanford University 2009 — 2010
SCPM, Advanced Project Management Program
University of Southern California - Marshall School of Business 1996 — 1998
MBA, Information Technology & eCommerce
University of Alberta 1985 — 1990
Bachelor of Science Electrical Engineering, RF Communications
Verizon Wireless June 2014 - Present
Verizon Wireless November 2012 - June 2014
Verizon Wireless June 2004 - January 2012
Verizon Wireless November 2001 - June 2004
Systems Integration Solutions, Inc. November 1999 - October 2001
Kumaran Systems October 1998 - October 1999
Nittany Decision Services October 1997 - October 1998
The South India Flour Mills Ltd May 1996 - October 1997
Skills
Telecommunications, Java, System Architecture, Application Architecture, Application Design, Scrum, J2EE Architecture, J2EE, UML, Mobile Applications, Application Development, Web Applications, Spring, Agile, XML, Software Development, Eclipse, Servlets, Business Analysis, Requirements Analysis, Web Services, Software Project..., SOA, JavaScript, SQL, Weblogic, JSP, SDLC, Design Patterns, EJB, Enterprise Architecture, MySQL, JUnit, Integration, AJAX, HTML, PL/SQL, Unix, Android, Architecture, JAXB, Agile Methodologies, Spring Framework, Java Enterprise Edition, REST, Hibernate, Requirements Gathering, WebLogic
Education
Stanford University 2007 — 2008
SCPM
University of Phoenix 2003 — 2006
MBA
St.Josephs College Trichy 1994 — 1996
M.Sc
Sacred Heart College 1991 — 1994
B.Sc
Gill Adarsh 1989 — 1991
Higher Secondary
Apple May 2012 - Present
Verizon Wireless August 2009 - April 2012
Nortel Networks November 2007 - May 2009
Samsung September 2003 - August 2007
Time Domain Corporation; Focus Enhancement September 2002 - September 2003
Denso International America March 2000 - August 2002
Stanford Telecom April 1996 - December 1999
Lincom March 1995 - April 1996
Kingtronics Industrial Co. Ltd. August 1991 - July 1993
Conso electronics (FE) Co. Ltd. November 1989 - July 1991
Skills
Wireless, LTE, 3GPP, CDMA, WiMAX, DSP, Matlab, Systems Engineering, Telecommunications, C, Testing, OFDM, Product Development, Mobile, 4G, Simulation, Hardware, IP, Mobile Devices, Digital Signal..., Simulations, Cellular Communications, Signal Processing, WiFi, GSM, Mobile Communications, UMTS, Analog, Embedded Systems, RF, Electronics, WCDMA, RF Engineering, System Architecture, Debugging, 3G, EVDO, Mobile Technology, Antennas
Education
Stanford University 1997 — 1999
Certificate, Digital Communications
University of Southern California 1993 — 1995
MSEE, Communication systems, signal processing
The Hong Kong Polytechnic University
BSc (Hons), Math & Physics
The Hong Kong Polytechnic University
Higher Diploma, Electronic Engineering
Verizon Wireless November 2009 - February 2012
Infogroup September 1995 - April 2009
Skills
New Business Development, B2B, Project Management, Direct Marketing, Property Management, Sales Support, Consultative Selling, Account Management, Customer Relations, Event and Tradeshow...
Education
St. Petersburg College
Healthcare Infomatics Certificate
University of Denver
BA, Mass Communications, Political Science Minor
T-Mobile January 2014 - Present
MetroPCS April 2011 - January 2014
metroPCS January 2006 - April 2011
Verizon Wireless 2003 - 2005
Aero Aire Inc. 2001 - 2002
U.S. Army 1994 - 2001
Skills
Organizing Meetings, CDMA, Wireless, 4G, Cellular Communications, LTE, Telecommunications, T1, IP, MPLS, Fiber Optics, Computer Network..., Network Design, Wireless Networking, Switches, VoIP, Microwave, RF Engineering, Mobile Devices, TCP/IP, GSM, SIP, Marketing, Microsoft Excel, Unix, Managed Services, Baseball, High Availability, ISDN, French to English, Printers, Ratios, First Aid, Windows 3.1, Copper Cabling, Abacus, Civil Litigation, Foosball, Band
Education
St. Petersburg College 2001 — 2003
North Central Institute 1997 — 2000
Aviation
CHC Group Ltd. November 2009 - July 2015
Expedia, Inc. August 2005 - March 2009
AT&T Mobility May 2001 - March 2005
Verizon Wireless October 1997 - May 2001
CenturyTel January 1982 - September 1997
Skills
Accounting, Forecasting, Acquisition Integration, Sarbanes-Oxley Act, Leadership, Program Management, Strategic Financial..., Financial Analysis, Mergers, Mergers & Acquisitions, Cross-functional Team..., Financial Reporting, Project Planning, Strategic Planning, Finance, Analysis, Financial Planning, Managerial Finance, Business Process, Process Improvement
Education
Stanford University 1976 — 1979
BA, Economics and Anthropology
Verizon Wireless July 2014 - Present
2020 Companies June 2010 - July 2014
Skills
Event Planning, Social Media, Customer Service, Social Networking, Spanish, Event Management, Social Media Marketing, Microsoft Office, Marketing, PowerPoint, Public Speaking, Account Management, Microsoft Excel, Public Relations, Advertising, Marketing Management, Project Management, Sales, Facebook, Fundraising, Program Management
Education
St. Thomas Aquinas College 2004 — 2010
Bachelors of Science, Social Science
All Hallows high school 2000 — 2004
High School Diploma
Proteam Solutions, Inc (PSI) October 2012 - June 2013
Proteam Solutions, Inc (PSI) March 2012 - October 2012
Software Guidance & Assistance July 2011 - January 2012
Verizon Wireless September 2010 - July 2011
Adecco Technical for Verizon Wireless January 2010 - September 2010
Bank One 1995 - 1997
Skills
SharePoint, Database Administration, Access, Excel, Microsoft Excel, PowerPoint, Microsoft Word, HTML, Management, Software Documentation, Troubleshooting, Databases, Training, Testing, Team Leadership, Human Resources, Strategic Planning, Customer Service, Consulting, Leadership, Public Speaking
Education
St. Joseph's College (IN) 1988 — 1992
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Roka Bioscience September 2011 - Present
Verizon Wireless June 2009 - September 2011
Sky Facet January 2008 - March 2010
Home Decor Products August 2007 - January 2008
Charles Sadek Import Company April 2000 - August 2007
KA Stockton & Company March 2003 - April 2003
Skills
Cross-functional Team..., Email Marketing, Marketing Communications, Online Advertising, Project Management, Marketing Strategy, Trade Shows, Advertising, Marketing, Leadership, Sales, Management, Account Management, Web Analytics, Facebook, Online Marketing, Social Networking
Education
Saint Thomas Aquinas College
BS, Marketing
Ridge High School
The Home Depot May 2008 - June 2011
DRAMA DESK AWARDS / THEATRESPORT / 5 STONE PRODUCTIONS, NY, NY March 2010 - March 2010
Sprint Nextel Corp. January 2007 - June 2007
Nextel Communications, Inc. October 2002 - April 2006
Verizon Wireless October 2001 - October 2002
United Parcel Service February 1994 - December 2000
State Senate: Senator Franz Leichter NYC-NY 1978 - 1985
Skills
Cross-functional Team..., New Business Development, Management, Customer Retention, Networking, Sales, Wireless, Budgets, Troubleshooting, Strategic Planning, Process Improvement, Marketing, Retail, Project Management, Customer Service, Sales Operations, Sales Process, B2B, Customer Satisfaction, Salesforce.com, Direct Sales, Negotiation, Selling, Account Management, CRM, Telecommunications
Education
Saint Thomas Aquinas College 1995 — 2015
Bachelor Of Science, Business Administration
Research In Motion 2004 — 2004
Certificate, Blackberry Wireless Device & Server Architecture Support
IBM LEARNING SERVICES 1999 — 1999
Certificate, Storage Management Applications/Subsystems
John F. Kennedy High School 1978 — 1981
H.S. Diploma, Business Accounting, Advertising Arts
Verizon Wireless March 2014 - Present
Verizon Wireless January 2014 - March 2014
Verizon Wireless June 2011 - January 2014
Verizon Wireless June 2011 - February 2012
Parking Systems January 2006 - June 2011
US Census Bureau April 2010 - August 2010
Skills
Access, PowerPoint, Microsoft Word, Coaching, Vendor Management, Homeland Security, Enforcement, Physical Security, Emergency Management, Security Operations, National Security, Telecommunications, Customer Service, Leadership, Training, Account Management, Customer Experience, Customer Satisfaction, Management, Microsoft Office, Sales
Education
Saint John's University - Peter J. Tobin College of Business 2004 — 2009
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
St. John's University
BS, Business, Management, Marketing, and Related Support Services
PwC August 2011 - Present
Stanford University September 2010 - June 2011
Visa June 2010 - September 2010
Verizon Wireless June 2009 - September 2009
Skills
Economics, Sales Operations, Data Analysis, Business Strategy, Competitive Analysis, Market Research, Strategy, Management Consulting, Management, Start-ups, Change Management, CRM, Business Process..., Analysis, Process Improvement, SaaS, Project Management, Business Transformation, Consulting, Analytics, Business Analysis
Education
Stanford University 2007 — 2011
B.A., Economics
ERA May 2006 - Present
verizon wireless 1996 - 2006
verizon wireless 1996 - 2006
verizon wireless 1996 - 2006
Verizon Wireless May 1996 - June 2002
Education
St. Thomas Aquinas College
Ceridian HCM September 2001 - Present
Verizon Wireless 1994 - 2001
Skills
Benefits Administration, Employee Benefits, Administrative..., Recruiting, Human Resources, HRIS, Talent Management, Employee Relations, Team Building, Management, Vendor Management, Training, Leadership, ADP Payroll, Coaching, Account Management, Budgets, Salesforce.com, Payroll, Cold Calling, Talent Acquisition, Customer Retention, CRM, Sales, Performance Management, Outsourcing, Hiring, Sales Process, Applicant Tracking..., Onboarding, Interviews, Personnel Management, Technical Recruiting, Sourcing, Time Management, PeopleSoft, Process Improvement, HR Consulting, Employee Training, Call Centers, COBRA, Employee Engagement, Compensation & Benefit, Deferred Compensation, Kronos
Education
St. Petersburg College
Verizon Wireless Purchasing/Product Mgt.NYNEX Corporation1988 - 1996
Education
Saint John's University 1971 — 1981
MBA, Marketing
St. John's University, The Peter J. Tobin College of Business 1971 — 1981
MBA, Marketing
Verizon Wireless March 2013 - Present
Focus Employment June 2010 - June 2012
Maricopa Workforce SOARS workshop 2012 - 2012
Choices Network of AZ June 2008 - June 2010
Rye Town Hilton 2004 - 2007
Rye Town Hilton 2004 - 2007
Skills
Career Counseling, Public Speaking, Data Entry, Workforce Development, Resume Writing, Job Search, Job Coaching, Mock Interviews, Microsoft Office, Conflict Resolution, Career Development, Interview Preparation, Admissions, Case Managment, Diversity Training, Adult Education, Community Outreach, Interviews, Campus, Career Assessment, Career Development..., Career Management, Case Management, College Recruiting, Employee Training, Leadership Development, Student Affairs, Training
Education
Saint Thomas Aquinas College 1994 — 2004
Bachelor of Science (BS), Criminal Justice/Police Science, 2.5
Roosevelt H.S. 1990 — 1994
Diploma, TV Magnet Program
Verizon Wireless June 2010 - Present
La Petite Academy August 2009 - February 2011
Education
St. Petersburg College 2007 — 2008
Associate in Arts, Early Childhood Ed
Western Governors University
Bachelors, Interdisciplinary Studies (K-8)
Verizon Wireless April 2010 - Present
Verizon Wireless March 2008 - December 2010
Verizon Wireless May 2006 - March 2008
Verizon Wireless September 2001 - May 2006
Verizon Wireless December 1998 - August 2001
Skills
Telecommunications, Solution Selling, Wireless, Mobile Devices, Cold Calling, Mobile Technology, B2B, Account Management, CDMA, Blackberry, Direct Sales, Customer Retention, Product Management, Managed Services, M2M, Strategy, Unified Communications, Cellular Communications, Professional Services, 4G, Sales Operations, VoIP, Strategic Partnerships, Customer Experience, Sales Process
Education
St. Thomas Aquinas College
St. Joseph Regional High School
Lugo Nutrition, Inc. September 2013 - Present
Verizon March 2012 - July 2013
Verizon Wireless 2002 - 2012
Verizon Wireless 1996 - 2002
Verizon Wireless 1995 - 1996
Skills
Call Centers, Wireless, Customer Experience, Customer Service, Customer Retention, Outlook, Risk Management, Customer Satisfaction, Analysis, IP, Microsoft Office, Team Leadership, Process Improvement, Microsoft Excel, Background Checks, Vendor Management, Risk Analysis, Handle Confidential..., Standards Compliance, Teamwork, Cross-functional Team..., Account Management, Sales Operations, Market Analysis, Direct Sales
Education
St. Thomas Aquinas College 1982 — 1986
Bacholor of Science, Marketing/Business Administration
Verizon Wireless May 2014 - Present
Verizon Wireless March 2011 - Present
Verizon Wireless July 2009 - March 2011
PRIDE Enterprises February 2004 - December 2008
Hydro IS Partner 2001 - 2004
Florida Air National Guard 1987 - 2004
Yara 1995 - 2001
SAIC 1995 - 1995
Dynaflair Security Enclosures 1992 - 1995
Moog 1988 - 1993
Skills
program management, Switches, Telecommunications..., Project Management, Cellular Communications, Servers, Integration, Troubleshooting, Security, Telecommunications, Program Management, Windows, IT Strategy, Network Security, Visio, Network Administration, Unix, VoIP, Team Leadership, Networking, Cisco Technologies, Management
Education
St. Petersburg College 2011 — 2015
Bachelor of Science (BS), Management and Organizational Leadership, General
St. Petersburg College 2008 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Tampa Technical Institute 1986 — 1988
A.S., Computer Engineering Technology
Bank of America August 2010 - Present
GE Capital - Xerox Capital Services February 2008 - February 2009
Verizon Wireless 1995 - 2008
Skills
Process Improvement, CRM, Management, Vendor Management, Telecommunications, Call Centers, Team Building, Customer Service, Cross-functional Team..., Strategy
Education
University of Phoenix
MBA
University of Phoenix 2006 — 2007
Certificate, Call Center Professional
St. Thomas Aquinas College 1990 — 1994
BS, Business Administration
Verizon Wireless November 2013 - Present
Verizon Wireless July 2004 - Present
Verizon Wireless 1997 - Present
Skills
Wireless, Customer Retention, Call Center, Customer Experience, Customer Satisfaction, Telecommunications, Customer Service, Mobile Devices, Team Leadership, Account Management, Cellular Communications, Vendor Management, Call Centers, VoIP, Broadband, Cross-functional Team..., Sales Operations, Solution Selling, Direct Sales, Employee Training, Troubleshooting, Team Building, M2M, Training, Unified Communications, 4G, B2B, Sales, Mobile Technology, Salesforce.com
Education
St. Thomas Aquinas College 1994 — 1997
Bachelor of Arts (B.A.), Communication and Media Studies
Apple March 2014 - Present
Apple June 2013 - Present
Cum Laude Records December 2010 - Present
Verizon Wireless June 2012 - February 2013
Viacom January 2011 - May 2011
Platinum Sound Recording Studio January 2010 - May 2011
UG STRATEGIES January 2009 - August 2009
North Carolina Central University October 2007 - May 2008
Skills
Entertainment, Recording, Social Media, Audio Engineering, Pro Tools, Facebook, Proficient in Microsoft..., Troubleshooting skills..., Mac and PC literate,..., Ableton Live, Virtual..., Apple Certified, Macintosh Hardware, Macintosh Applications
Education
Saint John's University - Peter J. Tobin College of Business 2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, Minor Philosophy of Law
The Customer Voice January 2010 - Present
Verizon Wireless March 2009 - December 2009
Verizon Communications January 1997 - March 2009
J. Howard & Associates, Inc. 1989 - 1994
Education
Stanford University 1968 — 1973
PhD, Psychology, Communications Research
Stanford University 1963 — 1973
BA, Psychology
Sprint Nextel November 2009 - Present
Verizon Wireless November 2002 - April 2009
Skills
Apple, Microsoft Office, iOS, Android, Palm OS, Blackberry OS, Technical Leadership, Educational Leadership, Logic Pro, Customer Oriented, Customer Support, Technical Communication, Wireless Broadband, 4G, WiMAX, LTE, CDMA, Business Intelligence, Social Media, Technical Subject Matter
Education
St. Petersburg College 1996 — 2000
Information Technology
AT&T August 2012 - Present
AT&T 2010 - 2012
AT&T 2008 - 2009
Verizon Wireless 2004 - 2008
Verizon Wireless 2001 - 2004
Skills
Customer Service, Wireless, Telecommunications, Mergers, Program Management, Call Center, Account Management, Coaching, Call Centers, Team Leadership, Leadership Development, Mergers & Acquisitions, Leadership, Project Management, CRM, Vendor Management, Management, Team Building, Process Improvement, Customer Experience, Public Speaking, Employee Training
Education
St. Thomas Aquinas College 2001 — 2005
Master of Business Administration (MBA), Business Administration and Management, General
State University of New York at New Paltz 1993 — 1997
Bachelor of Arts (BA), Psychology
Martins Point Healthcare December 2013 - Present
Stifel Nicolaus April 2013 - December 2013
Wireless Vision, LLC January 2012 - April 2013
Verizon Wireless January 2010 - January 2012
Travelex, Inc March 2007 - August 2009
Priceflo, Inc. December 2002 - February 2007
DK Systems September 1996 - November 2002
Skills
Mortgage Brokers License, E-commerce, CRM, Start-ups, SEO, Business Intelligence, Integration, PPC, Strategic Planning, Marketing, Project Planning, Analysis, Market Analysis, Negotiation, Consulting, International Sales, Small Business, Solution Selling, Account Management, Enterprise Software, Management, Business Development, Customer Service, Sales, New Business Development, Strategy
Education
St. Petersburg College 2011 — 2014
Bachelor's Degree, Business Administration and Management, General
St. Petersburg College 2008 — 2010
Associate's Degree, Business Administration and Management, General, 3.28
Deering Hig School
High School Deploma, Math, English, Science, History
Portland Reginal Vocational Technical Center
Certificate, Mechanical Engineering
Verizon Enterprise Solutions February 2014 - Present
Verizon Enterprise Solutions Group April 2012 - February 2014
Verizon Wireless June 1999 - July 2010
Skills
M2M, Solution Selling, Cold Calling, Wireless, Direct Sales, Telecommunications, B2B, Unified Communications, Account Management, Salesforce.com, VoIP, Sales, Managed Services, Mobile Devices, Sales Process
Education
St. Joseph's College (IN) 1992 — 1996
BS, Marketing
Evolve Salon Systems September 2015 - Present
Total Image International June 2013 - September 2015
Verizon Wireless October 2010 - February 2013
Verizon Wireless February 2008 - October 2010
Phills Grill September 2004 - October 2005
Skills
Customer Retention, Direct Sales, Wireless, Cold Calling, Telecommunications, Sales Process, Team Building, Marketing, Cellular Communications, Call Centers, Sales Management, Customer Service, Management, B2B, Sales, Sales Operations, Leadership, Customer Satisfaction, Solution Selling, Customer Experience, Team Leadership, Hiring, Retail, Product Marketing, Employee Training, Inventory Management, Contract Negotiation, Selling, Quotas, New Business Development, Salesforce.com, Retail Sales, Training, Mobile Technology, M2M, Mobile Devices, Account Management, CRM, Sales Presentations, Merchandising, Lead Generation, Building Relationships, Cross-functional Team..., Negotiation, Competitive Analysis, Coaching, Time Management, Forecasting, Outside Sales, Direct Marketing
Education
Florida Culinary Institute 2002 — 2004
Culinary arts, Culinary Arts/Chef Training
St. Petersburg College
Tarpon Springs High
Verizon Wireless August 2014 - Present
Verizon Wireless January 2010 - Present
Verizon Wireless October 1997 - January 2010
Loeb House, Inc 1990 - 1997
Skills
College Recruiting, HRIS, Outlook, Customer Service, Sales, Customer Experience, Account Management, Talent Management, Customer Satisfaction, Team Leadership, PeopleSoft, Human Resources, Sales Operations, Employee Relations, Recruiting, Talent Acquisition, Employee Training, Training, Coaching, Applicant Tracking..., Leadership Development, Vendor Management, Employee Benefits, Call Centers, Interviews, Hiring, Telecommunications, Onboarding, Customer Retention, Performance Management
Education
St. Thomas Aquinas College
BA, Psychology
Verizon Wireless April 2013 - Present
Verizon Wireless January 2013 - March 2013
Verizon Wireless September 2011 - December 2012
Verizon Wireless November 2008 - September 2011
Verizon Wireless February 2008 - November 2008
Verizon Wireless May 2007 - February 2008
Education
St. Louis Community College
Associate's Degree, General Transfer Studies
University of Missouri-Columbia 2003 — 2006
Hotel, Motel, and Restaurant Management
Ultimate Medical Academy (UMA) October 2012 - Present
Ultimate Medical Academy October 2012 - December 2014
Comforce August 2009 - 2012
Comforce August 2009 - 2012
Sprint Nextel 2006 - 2008
Verizon Wireless 2000 - 2003
Sprint Nextel 2000 - 2002
Skills
Health Information..., HIPAA, Microsoft Office, Customer Service, Healthcare, Word, Excel, Healthcare Information..., Data Entry, Outlook, Documentation, ICD-9, Problem Solving, PowerPoint, Customer Relations, Team Building, Hospitals, EMR, Billing, Access, Administration, Analysis, Talent Acquisition, Strategic Planning, Inventory Management, Contract Negotiation, Process Improvement, Employee Relations, EHR, Change Management, Operations Management, New Business Development, Business Development, Employee Benefits, Human Resources, Insurance, Invoicing, Leadership, Medical Coding, Microsoft Excel, Microsoft Word, Physicians, Recruiting, Software Documentation, System Administration, Temporary Placement, Training, Internet Recruiting, Applicant Tracking..., Contract Recruitment
Education
St. Petersburg College
Business Administration, Management and Operations
Hillsborough Community College
SuperMedia LLC October 2005 - Present
Cingular 2004 - 2005
Verizon Wireless 2002 - 2004
Skills
Inside Sales, Advertising Sales
Education
St. Petersburg College 1992 — 1996
Marketing, Business
HealthSTAR Communications September 2015 - Present
Physicians World Speakers Bureau January 2013 - September 2015
Verizon Wireless December 2010 - December 2012
V Lehmann Construction March 2007 - December 2010
Kuiken Brothers Lumber Company November 1999 - March 2007
Education
St. Thomas Aquinas College 2010 — 2014
Master of Business Administration (M.B.A.), Management
St. Thomas Aquinas College 2002 — 2006
BS, Marketing
Consumer Source, Inc. January 2009 - Present
Primedia Corporation January 2009 - Present
Verizon Wireless August 1997 - May 2009
Verizon Wireless January 2001 - January 2009
Verizon Wireless January 1998 - January 2001
Verizon Wireless January 1997 - January 1998
Education
St. Thomas Aquinas College 1997 — 2001
Bachelors, Business and Criminal Justice
St Thomas Aquinas College
B.S, Criminal Justice
St. Thomas Aquinas College
B.S, Business Management
Verizon Wireless April 1995 - Present
Skills
Wireless, LTE, CDMA, 4G, 3G, Telecommunications, Cellular Communications
Education
Saint Thomas Aquinas College
Verizon Wireless June 2014 - Present
Verizon Wireless November 2012 - June 2014
Verizon Wireless March 2009 - November 2012
Alltel Wireless August 2008 - March 2009
Education
University of South Florida 2002 — 2004
Bachelor's degree, Business, Management, Marketing, and Related Support Services
St. Petersburg College 2000 — 2002
Associate of Arts (A.A.), General Studies
Verizon Wireless
Skills
Management
Education
St. Thomas Aquinas College
Bachelor's Degree, Accounting