Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless March 2009 - Present
Kiawah Island Golf Resort September 2004 - March 2009
The Ritz Carlton Lodge, Reynolds Plantation April 2002 - September 2004
Holland America Line June 2000 - February 2001
Skills
Customer Retention, Customer Experience, Customer Satisfaction, Call Centers, Management Support, Troubleshooting, Solid computer skills, Management, Sales, Time Management, Customer Service, Team Building, Customer Relations, Microsoft Office, Leadership, Training
Education
Strayer University-South Carolina 2010 — 2015
Bachelor of Business Administration (B.B.A.) in progress, Human Resources Management/Personnel Administration, General
Aquinas High School 1994 — 1996
High School
Davidson Magnet School 1988 — 1994
High School
Verizon Wireless September 2004 - Present
Verizon Wireless March 2003 - November 2005
Verizon Wireless February 2000 - March 2003
APAC Customer Services November 1998 - February 2000
APAC Customer Services February 1998 - November 1998
Education
Strayer University 2008 — 2015
Associate of Arts (A.A.), Information Technology
Spring Valley High School 1992 — 1996
High School Diploma, 12th
The Church of Jesus Christ of Latter-day Saints - Human Resources January 2015 - Present
VISTA Staffing Solutions, Inc. August 2013 - October 2014
PRIUM October 2012 - July 2013
Verizon Wireless November 2008 - October 2012
Skills
Recruiting, Cold Calling, Account Management, Healthcare, Customer Service, Applicant Tracking..., Sales, Onboarding, Talent Acquisition, Customer Retention, Internet Recruiting, Leadership, Salesforce.com, Direct Sales, Technical Recruiting
Education
Strayer University-Georgia 2009 — 2011
Verizon Wireless May 2013 - Present
Verizon Wireless April 2011 - May 2013
Verizon Wireless December 2008 - April 2011
Skills
Call Centers, Telecommunications, Wireless, Customer Experience, Customer Satisfaction, Cellular Communications, Team Leadership, Team Building, Process Improvement, Training, Leadership, Project Management, Mobile Technology, Microsoft Office, Vendor Management, 4G, Coaching, Team Management, Recruiting, Employee Training, Leadership Development, Customer Retention, Management
Education
Strayer University
Business Administration and Management, General
Verizon Wireless October 2014 - Present
NCR/RADIANT SYSTEMS May 2014 - August 2014
IBM March 2013 - March 2014
Manheim 2012 - 2013
Brighthouse networks August 2010 - July 2011
Comcast Cable February 2007 - August 2010
Skills
Call Centers, Customer Experience, Customer Retention, Management, Networking, Sales, Technical Support, Customer Service, Problem Solving, Customer Satisfaction, Hardware, VoIP, Troubleshooting, Microsoft Office, Team Leadership, Training, Account Management, Telecommunications, Outlook, Data Entry, Strategic Planning, Leadership, Team Building, Social Media
Education
Strayer University 2015 — 2019
Bachelor of Business Administration (B.B.A.)
Tucker High School 1999 — 2002
High School Diploma
D&W Fine Pack July 2013 - Present
TD Bank N.A. January 2013 - July 2013
Agility Logistics thru Robert Half /Office Team December 2011 - April 2012
Windstream thru Recruiting Solutions July 2011 - September 2011
Verizon Wireless September 2003 - June 2011
Skills
Project Management, Project Planning, Customer Service, MS Project, Compliance, Internal Audit, Management, Microsoft Excel, Contract Management, Business Process..., PowerPoint, Business Analysis, Time Management, Training, Software Documentation, Banking, Logistics, Process Scheduler, Team Leadership, Telecommunications, Analysis, Process Improvement, Access, Databases
Education
Strayer University-Pennsylvania
Business, Management, Marketing, and Related Support Services
SunTrust July 2014 - February 2015
Verizon Wireless July 2006 - October 2013
OnSpeX March 2006 - July 2006
Chestatee State Bank January 2005 - March 2006
Skills
Data Entry, 10 Key, Financial Analysis, Teller Operations, Receptionist Duties, Invoice Processing, Invoice Verification, Microsoft Office, Great Plains Software, Telecommunications, Billing Systems, Wireless, Management, Office Management, Invoicing, Customer Service, Customer Satisfaction, Customer Experience
Education
Strayer University-Georgia 2010 — 2010
North Forsyth High School 2000 — 2002
Verizon August 2009 - Present
Verizon Wireless 2009 - Present
Skills
Accounting, Billing Systems, Account Reconciliation, Lean Thinking, Customer Service, Team Leadership, Microsoft Office, Call Centers, Customer Satisfaction, Training, Team Building, Business Analysis, Data Analysis, Data Entry, General Ledger, Research, Retail, Teamwork
Education
Strayer University 2010 — 2013
Master of Business Administration (MBA), Accounting
University of North Carolina at Wilmington 1990 — 1993
Bachelor's degree, Business Systems
Verizon Wireless March 2007 - October 2011
Skills
Call Center, Telecommunications, Customer Experience, Customer Retention, Microsoft Office, Customer Satisfaction, Wireless, Cellular Communications, Coaching, Public Speaking, Call Centers
Education
Strayer University 2015 — 2018
Bachelor of Business Administration (BBA), Human Resources Management and Services
University of South Carolina-Sumter
Associates, Arts
Verizon Wireless April 1999 - January 2014
Verizon Wireless March 1999 - January 2014
Skills
Wireless, Telecommunications, VoIP, Cellular Communications, T1, CDMA, Telephony, Call Centers, LTE, IP, 4G, 3G, MPLS, Process Improvement
Education
Villanova University 2006 — 2007
Project Management
Strayer University 2005 — 2006
Business, Management, Marketing, and Related Support Services, 3.0
Strayer University-Florida 2005 — 2006
Business Administration and Management, General
Verizon Wireless November 2011 - Present
Department of children and families June 2005 - December 2006
Skills
Wireless, Telecommunications, Mobile Devices, Customer Experience, Microsoft Excel, Data Mining, LTE, Microsoft Office, Call Centers, Mobile Technology, Mobile Communications, Sales, Analysis, Cellular Communications, Networking
Education
Strayer University 2015 — 2019
Master of Business Administration (M.B.A.), Human Resources Management and Services
Bellevue University 2009 — 2013
Bachelor of Science (B.S.), Professional retail sales management
Montclair State University 2000 — 2005
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration
Verizon Wireless January 2015 - Present
Verizon Wireless October 2013 - January 2015
Verizon Wireless January 2008 - October 2013
Skills
Wireless, Direct Sales, Telecommunications, Solution Selling, Customer Retention, M2M, Cold Calling, Cellular Communications, Sales Process, Mobile Devices, VoIP, Account Management, B2B, Managed Services, Unified Communications
Education
Strayer University 2009 — 2013
Bachelor of Business Administration (BBA)
Verizon Wireless January 2013 - Present
Verizon Wireless May 2010 - September 2014
Verizon Wireless August 2009 - May 2010
Olsten Staffing Agency July 2008 - August 2009
Skills
Marketing, Sales, Project Management, Troubleshooting, Time Management, Business Decision Making, Collaborative Problem..., Creative Writing, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Leadership, Team Building, Telecommunication..., Communication Skills, Negotiation, Film Production, Videography, Video Editing, Cellular Communications, People Skills, Team Leadership, Telecommunications, Training, Mobile Devices, Video Production, Customer Experience, Editing
Education
Strayer University 2009 — 2012
Master of Business Administration (M.B.A.), Marketing
University of North Carolina at Wilmington 2002 — 2006
Bachelor of Arts (B.A.), Film/Cinema/Video Studies (Production)
Verizon Wireless May 1998 - Present
Barrett Business Services 1991 - 1995
Skills
Networking, Vendor Management, Management, SDLC, Recruiting, Leadership, Customer Service, Training, Project Management, Troubleshooting
Education
Strayer University
Verizon Wireless March 2015 - Present
Verizon Wireless October 2013 - March 2015
Verizon Wireless June 2011 - October 2013
Verizon Wireless March 2009 - June 2011
Verizon Wireless December 2007 - March 2009
Verizon July 2007 - December 2007
Skills
Wireless, Telecommunications, Mobile Devices, VoIP, LTE, Cellular Communications, IP, GSM, Integration, 3G, Mobile Technology, Unified Communications, Call Centers, Managed Services, Project Management, Operations Management, Strategic Partnerships, Marketing Strategy, Strategic Communications, Leadership, Team Leadership, Leadership Development, Strategic Leadership, Team Management, Customer Experience, Customer Retention
Education
Strayer University (VA) 2013 — 2016
MBA, Management Information Systems, General
University of Alabama 1999 — 2004
Bachelor's Degree, Consumer and Industrial Marketing
Verizon Wireless March 2014 - Present
Education
Strayer University
United Way Association of South Carolina April 2014 - Present
Time Warner Cable October 2013 - March 2014
Verizon Wireless June 2009 - March 2013
AT&T January 2008 - June 2009
Netflix July 2004 - January 2008
HT Hackney August 2003 - July 2004
Creative Hosts Services March 2003 - August 2003
Amoco Convenience Store March 2002 - March 2003
G.M September 2001 - March 2002
South Wind Sales June 1999 - August 2001
Skills
Call Center, Customer Satisfaction, Customer Experience, Customer Service, Sales, Customer Retention, Account Management, Team Leadership, Technical Support, Telecommunications, Team Building, Retail, Workforce Management, Inventory Management, Time Management, Leadership, Process Improvement, Outlook, Customer Support, Teamwork, Direct Sales, Coaching, Troubleshooting, Telephone Skills, Telemarketing, Microsoft Word, Merchandising, Microsoft Excel, Cashiering, Training, Call Centers, Sales Operations, Management, Cold Calling, Recruiting, Access, Research, Microsoft Office, PowerPoint, Leadership Development, Employee Relations, Vendor Management, Sales Management
Education
Hemingway High School 1996 — 2000
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Strayer University
Bachelor's degree, Business Administration and Management, General
Midland Technical College
Associates Degree, Radiology Tech.
Sunnova August 2014 - Present
Flyy Gekz Entertainment 2011 - 2015
Support Choice, Inc. March 2013 - August 2014
Jos. A. Bank Clothiers September 2012 - April 2013
Alorica January 2012 - June 2012
Verizon Wireless December 1996 - October 2011
Skills
Strategic Leadership, Cost Reduction..., Leadership Development, Customer Loyalty..., Problem Solving, Job Coaching, Call Center, Coaching, CRM, Customer Retention, Cross-functional Team..., Wireless, Human Resources, Sales, Sales Operations, Customer Experience, Management, Technical Support, Telecommunications, Customer Satisfaction, Troubleshooting, Customer Service, Training, Performance Management, Leadership, Talent Management, Call Centers, Process Improvement, Vendor Management, Account Management, Project Planning, Strategic Planning, Team Leadership, Direct Sales, IT Sales, Strategic Sales, IT Solutions, Remote Troubleshooting, Help Desk Support, Sales Process, Strategic Partnerships
Education
Strayer University-Georgia 2010 — 2011
Master of Business Administration (MBA), Marketing
Midwestern State University 1989 — 1992
BA, Marketing
Verizon November 2013 - Present
Verizon July 2012 - October 2013
Verizon Wireless December 2010 - July 2012
Verizon Wireless November 2008 - December 2010
Verizon Wireless October 2006 - November 2008
Verizon Wireless November 2004 - October 2006
SunCom Wireless January 2004 - November 2004
National Car Rental 2000 - 2003
Skills
Project Management, Employee Training, Management, Curriculum Design, Reporting & Analysis, Fraud Detection, Credit Risk, Collections, User Acceptance Testing, Software Documentation, Analysis, Process Improvement, Vendor Management, Quality Assurance, Call Centers, Databases, SharePoint, SQL, Customer Experience, Customer Satisfaction, Telecommunications, Wireless, Team Building, Customer Retention
Education
Strayer University-South Carolina 2013 — 2016
Currently Attending, Bachelor of Science - Information Systems
Trident Technical College 2007 — 2010
Associate of Science, Computer Science
Verizon Wireless February 2014 - Present
Verizon Wireless May 2004 - February 2014
Circuit City Electronics 2000 - 2004
Skills
Marketing Strategy, Marketing Research, Marketing Management, Business Strategy, Leadership Development, Collaboration, Communication, Sales Presentations, Portfolio Management, Business Profitability, Six Sigma, Customer Retention, Account Management, Mobile Devices, Retail, Team Management, Customer Satisfaction, Direct Sales, Wireless, Leadership, Sales
Education
Strayer University (VA) 2012 — 2013
Master of Business Administration (MBA), Business Management & Finance, 3.9
University of Washington 2006 — 2011
Bachelors, Business Management & Marketing Management, 3.3
Bellevue College
Associates, Business
Suddenlink Communications March 2014 - Present
Suddenlink Communications October 2012 - March 2014
Suddenlink Communications July 2011 - October 2012
Verizon Wireless September 2006 - June 2011
Verizon Wireless October 2001 - September 2006
Adecco Staffing, USA 1997 - 2001
Skills
Employee Relations, Talent Management, Talent Acquisition, Employee Engagement, Onboarding, Leadership, Recruiting, Management, Performance Management, Human Resources, Training, Call Centers, Hiring
Education
MBA 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Chico State University, Chico California 1992 — 1995
Bachelor’s Degree, Psychology
Nevada Union High School
BostonSolux October 2007 - Present
BostonSolux 2007 - 2012
Verizon Wireless May 1997 - May 2002
Skills
Oracle SQL Developer, SQL, Oracle RAC, Oracle Enterprise..., Joomla, MySQL, phpMyAdmin, Apache, HTML, CSS
Education
Strayer University-Florida 2008 — 2012
Bachelor's of Science, Information System - Database Administration
University of Benin 1986 — 1992
Master's degree, Business and Judicaial Law
Progressive Insurance April 2013 - Present
Progressive Insurance October 2010 - Present
Progressive Insurance April 2005 - October 2010
Verizon Wireless January 2003 - January 2005
Michigan State Medical Society January 2001 - January 2002
Michigan State Police January 1999 - January 2001
Skills
Outlook, Sales, Customer Satisfaction, Claim, Customer Service, Insurance, Microsoft Excel, Microsoft Office, Customer Experience, Lotus Notes, Microsoft Word, PowerPoint, Customer Retention, Call Center, Time Management, Training, Data Entry, Account Management, Negotiation, CRM, File Management, Taleo, Call Centers
Education
Strayer University-Florida 2010 — 2011
Master's degree, Marketing
Strayer University 2004 — 2010
Bachelor of Science (B.S.), International Business
Verizon Wireless February 2015 - Present
Verizon Wireless January 2015 - Present
Verizon Wireless July 2010 - Present
Verizon Wireless December 2006 - Present
Skills
Customer Service, Telecommunications, Microsoft Office, Sales, Team Leadership, Project Management, Leadership, Customer Satisfaction, Team Building, Call Centers
Education
Strayer University 2013 — 2019
Business Administration, Management and Operations
Verizon Wireless 2012 - Present
Verizon Wireless 2011 - 2012
Verizon Wireless 2008 - 2011
Verizon Wireless 2005 - 2008
Verizon Wireless/GTE Wireless 1996 - 2005
Skills
Program Management, Management, Project Management, Strategy, Telecommunications
Education
Strayer University
Master of Business Administration (M.B.A.), Marketing Concentration, 4.0
The University of Georgia
BA, Communication, Graphic Arts
Verizon Wireless August 2002 - Present
Education
Strayer University
Verizon Wireless October 2011 - April 2015
Dollar Tree Stores April 2009 - October 2011
Macy's May 2007 - November 2009
Skills
Customer Service, Technical Support, Human Resources, Retail Category..., Management, Social Listening, Microsoft Office, Training, Hiring, Sales, Customer Satisfaction, Team Leadership, Leadership, Employee Training, Interviews, Time Management, Inventory Management
Education
Strayer University 2013 — 2016
Master of Business Administration (M.B.A.), Human Resources Management and Services
Wayne State University 2007 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Graduated with a 3.0 GPA
Verizon Wireless July 2007 - Present
Skills
Telecommunications, Sales, Wireless, Customer Service, Management, Solution Selling, Account Management, Mobile Devices, Direct Sales, Team Leadership
Education
Strayer University
Bachelor of Applied Science (BASc), International Business
Nashville Rollergirls December 2014 - Present
Electronic Funds Source LLC April 2014 - Present
Verizon Wireless December 2010 - March 2014
Chromeheart Productions January 2011 - January 2014
Ruth's Chris Steak House November 2005 - December 2010
Vanderbilt Hospital Auxiliary Gift Shop September 2007 - January 2010
WSMV, Channel 4 - Nashville September 2008 - January 2009
Skills
Customer Service, Microsoft Office, Leadership, Microsoft Excel, PowerPoint, Customer Satisfaction, Public Speaking, Event Planning, Management, Sales, Marketing, Strategy, Wireless, Telecommunications, Customer Retention, Strategic Planning, Research, Social Media, Adobe Photoshop, Web Design, Adobe Creative Suite, Six Sigma, Lean Six Sigma
Education
Strayer University-Tennessee 2010 — 2014
Master of Business Administration (MBA), Marketing
Vanderbilt University 2003 — 2009
Bachelor of Science (B.S.), Human and Organizational Development
Grupo EULEN June 2015 - Present
Verizon Wireless October 2014 - April 2015
SEPHORA November 2013 - January 2015
ULTA Beauty September 2013 - November 2013
New York Sports Club June 2013 - August 2013
Casual male xl January 2013 - May 2013
Skills
Cosmetics, Sales, Merchandising, Visual Merchandising
Education
Strayer University 2015 — 2019
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Suffolk County Community College 2008 — 2010
Communications
Brentwood high school 2005 — 2008
Diploma, English Language and Literature/Letters
Verizon Wireless July 1999 - Present
Skills
Customer Service, Management, Sales, Telecommunications, Microsoft Office, Project Management, Leadership, Team Leadership, Sales Management, Training
Education
Strayer University 2009 — 2012
Master of Business Administration (M.B.A.), Human Resources Management and Services
University of South Carolina-Columbia 1994 — 1999
Bachelor's Degree
Verizon Wireless December 2014 - Present
Verizon Wireless October 2007 - November 2014
Verizon Wireless November 2006 - October 2007
Verizon Wireless September 2004 - October 2006
Skills
Microsoft Excel, Cognos, Project Management, Telecommunications, Customer Satisfaction, Direct Sales, Team Leadership, Mobile Devices, Customer Experience, Sales Operations, Solution Selling, Account Management, Customer Retention
Education
Strayer University 2012 — 2014
Bachelor's Degree, Information Technology
Snohomish High School 1989 — 1992
High School
US Army Reserve April 2014 - Present
Advance America February 2014 - Present
Robert Half Technology January 2014 - February 2014
Verizon Wireless June 2012 - December 2013
US Army July 2008 - March 2012
Unique Car Audio January 2005 - July 2008
Sonic Drive-In January 2004 - January 2005
Circuit City May 2003 - January 2004
Skills
Technical Support, Troubleshooting, Wireless Networking, VoIP, Mobile Devices, TCP/IP, Networking, Routers, Software Installation, Windows 7, Computer Hardware, CompTIA Network ..., CompTIA A Certification, Help Desk Support, Microsoft Office
Education
Strayer University-South Carolina 2012 — 2015
Currently Pursuing, Computer Systems Networking and Telecommunications
Woodruff High School 2000 — 2003
Diploma, High School
Verizon Wireless August 2014 - Present
Verizon Wireless January 2011 - Present
Verizon Wireless January 2010 - January 2011
Education
Strayer University-Tennessee 2011 — 2014
Master of Science (M.S.), Accounting, 3.58
University of Tennessee-Knoxville 2002 — 2007
Bachelor of Science (B.S.), Finance, 3.16
Verizon Wireless January 2014 - Present
Verizon Wireless February 2012 - December 2014
Verizon Wireless July 2009 - February 2012
Skills
Telecommunications, Call Centers, Customer Experience, Wireless, Customer Retention, Customer Satisfaction, Mobile Devices, Customer Service, Account Management, Direct Sales, Sales, Troubleshooting, Social Media, Microsoft Office, Project Management, Strategic Planning
Education
Strayer University-Maryland 2009 — 2013
Masters of Business, Marketing
University of Maryland Baltimore County 2004 — 2008
Bachelor of Fine Arts, Graphic Design
Apple June 2012 - Present
Verizon Wireless October 2001 - May 2012
Skills
Troubleshooting, Cabling, Voice Mail, Android, Blackberry, Windows 7, iPhone, Sociology, Desktop Support, Technical Support, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Mobile Devices, Routers, Telecommunications, Training, Wireless Networking, XP
Education
Strayer University (VA) 2011 — 2013
Master of Business Administration (MBA), Marketing
The University of Connecticut 1989 — 1992
Bachelor of Arts (B.A.), Sociology and Anthropology
Verizon Wireless September 2012 - Present
Verizon Wireless August 2010 - September 2012
Verizon Wireless May 2007 - August 2010
Zale March 2005 - May 2007
Skills
Cellular Communications, LTE, CDMA, 4G, M2M, Customer Retention, Direct Sales, Solution Selling, Mobile Technology, Strategic Partnerships, Customer Experience, Mobile Communications, Call Centers, Wireless, Telecommunications, Mobile Devices
Education
Strayer University 2014 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Strayer University-Maryland 2012 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Verizon Wireless August 2015 - Present
Verizon Wireless August 2014 - August 2015
Verizon Wireless March 2013 - August 2014
Verizon Wireless November 2006 - March 2013
Verizon Wireless June 2006 - November 2006
Verizon Wireless June 2005 - June 2006
Verizon Wireless August 2004 - June 2005
Skills
Call Centers, Telecommunications, Wireless, Customer Retention, Customer Experience, Coaching, Cellular Communications, 4G, Customer Satisfaction, Retail, Team Leadership, Team Building, Vendor Management, Leadership Development, Conflict Management, Employee Engagement, Employee Management, Team Management, Mobile Devices, LTE, 3G, CDMA, Microsoft Office, Microsoft Excel, Microsoft Word, Mobile Technology, Customer Service, Account Management
Education
University of North Carolina at Wilmington 2000 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Strayer University-North Carolina
Kurt Family Enterprises 2011 - Present
Verizon Wireless June 2003 - Present
Youth Athletics January 1995 - Present
Skills
Telephony, MPLS, Networking, T1, VoIP, VPN, Telecommunications, Wireless, IP, Ethernet, WAN, GSM, SIP, Network Design, Unified Communications, Managed Services, Fiber Optics, Cisco Technologies, 3G, Call Centers, Switches, Troubleshooting, SDH, Customer Service, Apple, Blackberry OS, iOS, Android, Windows Mobile, Management, Sales, Account Management, Strategic Planning, Direct Sales, Public Speaking, Customer Retention, Marketing, Microsoft Office, Program Management, Coaching, Cabling, LAN-WAN
Education
Strayer University 2014 — 2015
Master's Degree, IT Project Management
Norfolk State University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Norfolk State University
Bachelor of Science (BS), Management Information Systems, General
Verizon Wireless November 2011 - Present
Verizon Wireless July 2008 - November 2011
Education
Strayer University (VA) 2010 — 2012
Master of Business Administration (M.B.A.), Human Resources Management and Services
Verizon Wireless February 2014 - Present
Verizon Wireless January 2011 - March 2014
Skills
MPLS, IP, Network Engineering
Education
Strayer University
Bachelor's Degree
Nielsen March 2015 - Present
Verizon Wireless August 2014 - January 2015
Verizon Wireless September 2013 - August 2014
Verizon Wireless June 2009 - September 2013
Verizon Wireless January 2008 - May 2009
Verizon Wireless November 2006 - January 2008
Verizon Wireless October 2005 - November 2006
Verizon Wireless October 2004 - September 2005
Verizon Wireless October 2003 - September 2004
Verizon Wireless September 2002 - October 2003
Skills
Wireless, Sales Management, Telecommunications, Account Management, Selling, Direct Sales, Cold Calling, B2B, Solution Selling, Customer Service, Negotiation, Wireless Solutions, Team Building, Contract Negotiation, Customer Retention, Retail, Problem Solving, Customer Satisfaction, Coaching, Inventory Management, Sales Support, Territory, Blackberry, Sales Operations, Networking, M2M, Sales, Sales Process, New Business Development, Management, Training, Customer Experience, Quotas, Cellular Communications
Education
Strayer University 2010 — 2014
Bachelor of Business Administration (BBA), Management, 3.818
Strayer University 2007 — 2010
Associate of Arts and Sciences (AAS), Business Administration
Verizon Wireless November 2007 - Present
AT&T Mobility January 2003 - May 2007
Alltel Wireless November 1997 - February 2002
Skills
Sales Management, Retail Sales, Business Sales, Customer Service, Problem Solving, Employee Training, Training Delivery, Call Centers, Direct Sales, Retail, Sales, Wireless, Cold Calling, Customer Satisfaction, Sales Operations, Team Building, Training
Education
Strayer University
Bachelor of Business Administration (B.B.A.), Human Resources Management
Verizon Wireless November 2013 - Present
Verizon Wireless August 2013 - November 2013
Verizon Wireless October 2012 - August 2013
Verizon Wireless September 2008 - October 2012
Verizon Wireless July 2007 - September 2008
Skills
Telecommunications, Customer Experience, Call Centers, Customer Retention, Customer Satisfaction, Sales, Team Leadership, Customer Service, Mobile Devices, Financial Services, Technical Support, Management
Education
Strayer University 2011 — 2015
Associate of Arts (AA), Business Administration and Management, General with a focus in Marketing, 3.4 GPA
Verizon Wireless July 2000 - Present
Skills
SQL Server, IIS, VMware ESX, Microsoft, Wireless, TCP/IP, Telecommunications, Microsoft SQL Server, Data Center, Unix, Cloud Infrastructure, Windows operating..., Systems Consolidation &..., Application Architecture, Switches, Disaster Recovery, Cisco Technologies, Integration, System Deployment, Virtualization, IP, Solaris, SIP, Routers, VoIP, Network Design, Ethernet, CDMA, Windows Server, SQL Server Management..., Server Administration, LAN-WAN, LTE, Cellular Communications, Cloud Computing, Vendor Management, Troubleshooting
Education
Strayer University (VA) 2004 — 2007
Bachelor of Science, Computer Networking, 4.0
Verizon Wireless May 2005 - Present
Skills
Telecommunications, Wireless, LTE, CDMA, EVDO, 4G, Cellular Communications, GSM, 3G, VoIP, M2M, IP, Mobile Devices, UMTS, Call Center
Education
Strayer University-Maryland 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Ohio State Cosmetology 2002 — 2004
cosmetology license
Verizon Wireless April 2010 - Present
Beyond Commerce, Inc. February 2008 - December 2009
US Army February 2002 - October 2007
Skills
Customer Service, Training, Team Building, System Administration, Management, Leadership, Human Resources, Microsoft Word, Microsoft Excel, Outlook, Customer Satisfaction, Databases, Teamwork, Call Centers, PowerPoint, Employee Relations, Sales, Microsoft Office, Project Management, Strategic Planning, Team Leadership
Education
ITT Technical Institute 2008 — 2010
Associate of Science, Information Technology - Computer Networking System
Strayer University
BA, Business Administration
Verizon Wireless October 2007 - Present
Verizon Enterprise Solutions September 2013 - March 2014
Verizon Wirless October 2006 - September 2007
Verizon Wireless January 2005 - October 2006
Verizon Wireless April 2004 - January 2005
Verizon Wireless July 2001 - April 2004
Mci Worlcom April 1997 - July 2001
Skills
Wireless, Project Planning, workforce Development, Microsoft Excel, Microsoft Office, Technical Support, Traning, M2M, PowerPoint, Training, Sales, Call Centers, Leadership, Process Improvement, Program Management, Telecommunications, Team Leadership, Workforce Development, Strategy, Sales Management, Six Sigma, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Cross-functional Team..., Analysis, Account Management
Education
Strayer University-Georgia 2012 — 2014
Bachelor's Degree, Project Management, 3.5
Strayer University 2009 — 2012
Associate's Degree, Business Administration and Management, General, 3.4
Villanova University 2006 — 2009
Certification, Project Management
Russell Investments April 2014 - Present
Verizon Wireless May 2011 - April 2014
Standard Parking August 2005 - January 2010
Parkland Chevrolet 2003 - 2005
Skills
Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, Call Centers, Customer Retention, Customer Experience, PowerPoint, Outlook, Microsoft Word, Sales, Team Leadership, Data Entry, Account Reconciliation, Research
Education
University of Washington 2005 — 2010
Bachelor of Arts, Economics
Tilburg University 2010 — 2010
Study Abroad, Economics
Strayer University (VA)
Accounting and Business/Management
Verizon Wireless. April 2011 - Present
Verizon Wireless June 2006 - May 2011
Verizon Wireless October 2004 - June 2006
Skills
Consultative Selling, Sales Management, New Business Development, Contract Negotiation, Selling, M2M, Business Relationship..., Telecommunications, Solution Selling, B2B, Wireless, Cold Calling, Direct Sales, Account Management, Customer Retention, Customer Satisfaction, Sales, Cellular Communications, Building Relationships, Customer Experience, Sales Process, Enterprise Software, Business Development, Sales Operations, Mobile Devices, Strategy, Strategic Partnerships, Salesforce.com, Managed Services, Unified Communications, Channel Partners, Sales Presentations, Management, Leadership
Education
University of Washington 1999 — 2002
BA, Economics
Strayer University (DE) 2010 — 2013
Master of Business Administration (MBA), Business Management
Verizon November 2014 - Present
Verizon Wireless November 2012 - Present
Verizon Wireless October 2010 - Present
Smith & Nephew Orthopaedics 2008 - 2010
Sprint Nextel 2005 - 2008
Skills
Outlook, Microsoft Excel, Customer Service, Process Improvement, Sales Management, Public Speaking, Employee Benefits, Strategic Planning, Social Media, Supply Chain Management, Leadership, Microsoft Office, New Business Development, Sales, Team Leadership
Education
Strayer University 2014 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
The University of Memphis 2004 — 2006
Bachelor's degree
Verizon Wireless May 2009 - Present
Skills
Wireless, Telecommunications, Customer Retention, Sales Operations, Customer Experience, Customer Satisfaction, Account Management, Sales, Customer Service, Sales Management, Retail, Marketing, Team Building, Microsoft Office, New Business Development, Inventory Management, Leadership, Merchandising, Microsoft Excel, Coaching, Contract Negotiation, M2M, Microsoft Word, Network Administration, Outlook, Quotas, Social Media
Education
Strayer University
Bachelor of Business Administration (B.B.A.)
Greenville Health System July 2014 - Present
Verizon Wireless September 2008 - March 2014
Verizon Wireless June 2004 - August 2008
Verizon Wireless October 2003 - June 2004
Teletech, Inc March 2001 - October 2003
Skills
Troubleshooting, TCP/IP, Wireless, Networking, LAN-WAN, Telecommunications, Technical Support, Customer Service, Call Centers, Wireless Networking, Help Desk Support, VoIP, Call Center, Customer Satisfaction, Switches, Cellular Communications, Computer Hardware, Mobile Devices, Mobile Technology, LTE, Windows, Testing, Blackberry, Customer Experience, CDMA, 4G, RF
Education
Strayer University 2014 — 2017
Bachelor's Degree, Information Technology
Southside High School 1996 — 2000
High School, High School/Secondary Diplomas and Certificates
Verizon Enterprise Solutions Group July 2007 - Present
Verizon Wireless June 2005 - July 2007
Verizon Wireless May 2002 - June 2005
Verizon Wireless June 1999 - May 2002
King Wholesale, Inc May 1988 - June 1999
Skills
LTE, Quotas, Mobile Technology, Telecommunications, Mobile Devices, Wireless Networking, Enterprise Mobility, Solution Selling, GSM, Direct Sales, Channel, Wireless Disaster..., Private Network,PiP..., Mobile Device Security, Managed Services, Unified Communications
Education
Strayer University (VA) 2007 — 2011
Bachelor of Science (BS), Information Systems - Computer Security, magna cum laude
University of Maryland - Munich, Germany 1976 — 1978
Associate of Arts (AA), Business Management
The Ohio State University Wexner Medical Center November 2014 - Present
Verizon Wireless August 2013 - October 2014
Verizon Wireless January 2010 - August 2013
The Ohio State University Music and Dance Library September 2004 - May 2006
Skills
Call Centers, Customer Experience, Customer Service, Telecommunications, Team Leadership, Troubleshooting, Data Entry, Leadership, Microsoft Office, Time Management, Networking, Account Management, Microsoft Word, PowerPoint, Telephone Skills, Team Building, Process Improvement, Administrative...
Education
Strayer University (VA) 2012 — 2016
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
The Ohio State University 2004 — 2006
MSW, Social Work with a Specialization in Gerontology
The Ohio State University 2002 — 2004
BA, Speech and Hearing Science and African American and African Studies
The Ohio State University 1997 — 2001
BA, Political Science
Xenia High School 1994 — 1997
Diploma
Verizon Wireless May 2012 - Present
Verizon Wireless August 2010 - May 2012
Skills
Leadership, M2M, Wireless, Quotas, Customer Retention, Cellular Communications, Direct Sales, 4G, Solution Selling, Telecommunications, Cold Calling, Wireless Broadband, Selling, Sales Management, Strategy
Education
Strayer University 2012 — 2021
Columbia Montour ATVS 1991 — 1994
International House March 2012 - Present
Latin Labor Staffing August 2011 - December 2011
Verizon Wireless December 2008 - May 2011
Citi February 2007 - October 2008
H&R Block December 2007 - April 2008
Goodwill Industries of the Southern Piedmont September 2005 - August 2007
Skills
Purchasing Management, Bilingual-Spanish, Customer Service, Microsoft Office, Mathematics, Sales Support, Microsoft Word, Microsoft Outlook, Logistics, Leadership, Organizational..., Sales Operations, Outlook, Human Resources, Team Leadership, Marketing
Education
Strayer University-North Carolina 2011 — 2013
Bachelor's degree, International Marketing, Expected Graduation Year 2014
UTEG 1997 — 2001
Business' Certificate, International Business/Trade/Commerce, 3
Riverview Missionary Baptist Church June 2008 - Present
Tate & Lyle May 2014 - March 2015
Boys-N-Girls Club November 2008 - July 2013
VERIZON WIRELESS October 2012 - January 2013
Skills
Public Speaking, Video, Grants, Acting, Microsoft Office, Staff Development, Teaching, Customer Service, Program Management, Research, System Administration, Nonprofits, Strategic Planning, PowerPoint, Program Development, Microsoft Excel, Social Media, Event Planning, Volunteer Management, Public Relations, Teamwork, Event Management, Community Outreach, Access, Start-ups, Curriculum Design, Organizational..., Non-profits, Fundraising, Youth Development, Training, Social Networking, Leadership, Higher Education, Team Building, Recording, Leadership Development
Education
Strayer University-Tennessee 2010 — 2012
Associate of Arts (A.A.), Information Systems
Wal-Mart May 2009 - August 2009
Origins August 2008 - June 2009
Walmart 2009 - 2009
Boyds October 2006 - September 2007
Verizon Wireless December 2003 - June 2006
Towers Perrin August 2002 - June 2003
Bed Bath March 2002 - June 2002
Circuit City Stores Inc August 2000 - September 2001
Circuit City Stores Inc November 1995 - August 2000
Samuel S. Fels Fund June 1995 - March 1999
Skills
Customer Satisfaction
Education
Strayer University 2009 — 2013
BBA, Human Resource Management
Verizon Wireless April 2015 - Present
Binder and Binder September 2013 - December 2014
Sutton Associates January 2012 - September 2012
Marriott Spring Hill Suites May 2010 - January 2011
Pilgrim State Hospital July 2007 - January 2009
SNAP Long Island May 2004 - May 2006
Skills
Background Checks, Private Investigations, Litigation Support, Surveillance, Criminal Law, Physical Security, Fraud, Security Operations, Event Management, Security Management, Criminal Justice, Security, Evidence, Criminal Investigations, Enforcement, Employment Law, Marketing, Interviews, Federal Law, Lexis, Document Review, Westlaw, Legal Assistance, Legal Research, Microsoft Office, Customer Service, Research
Education
Strayer University 2015 — 2020
Bachelor of Business Administration (BBA), Human Resources Development
Briarcliffe College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Paralegal, 3.7
Farmingdale College
Verizon Wireless May 2014 - Present
Verizon Wireless May 2013 - Present
Verizon January 2001 - May 2013
Skills
HRIS, Human Resources, Performance Management, Employee Relations, PeopleSoft, Payroll, Coordination, ADP Payroll, New Hire Orientations, HR Policies, Deferred Compensation, Employee Training, Kronos, Process Improvement, Employee Benefits, Vendor Management, Onboarding, FMLA, Applicant Tracking...
Education
Berkeley College 2012 — 2013
Business Management
Strayer University
Bachelor of Business Administration (BBA)
Verizon Wireless April 2014 - Present
Verizon Wireless July 2012 - April 2014
Verizon Wireless November 2012 - June 2013
Verizon Wireless November 2010 - November 2011
Skills
Telecommunications, Mobile Devices, Wireless, Cellular Communications, LTE, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Administrative..., Reports, Business Analysis, Financial Analysis, Accounts Payable, Management
Education
Strayer University 2015 — 2019
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Center High School, Antelope, CA 1996 — 2001
Verizon Wireless January 2011 - Present
Verizon Wireless May 2009 - January 2011
Unicel July 2004 - May 2009
Education
Strayer University-North Carolina 2009 — 2013
Master of Business Administration (MBA), Human Resources Management and Services
University of Maine 2006 — 2008
Bachelor's degree, Psychology
Verizon Wireless September 2014 - Present
Verizon Wireless March 2013 - Present
Mobile Gaming Revolution April 2012 - Present
Smoothie Junction October 2012 - March 2013
St. Joseph Hospital February 2011 - August 2012
Youfit Health Clubs October 2011 - April 2012
Macy's November 2010 - February 2011
USF Strength and Conditioning August 2010 - February 2011
WMU Strength and Conditioning May 2010 - August 2010
Skills
Cpr Certified, Healthcare, Hospitals, Customer Service, Healthcare Management, HIPAA, Microsoft Word, First Aid, BLS, Microsoft Office, PowerPoint, Social Networking
Education
Western Michigan University 2005 — 2010
Bachelor of Science, Exercise Science
Strayer University
Master of Business Administration (M.B.A.), Project Management
University of South Florida
Masters, Exercise Science; Exercise Science
Verizon Wireless May 2014 - Present
Verizon Wireless September 2004 - May 2014
Verizon Wireless April 2009 - April 2010
Verizon Wireless 2006 - April 2009
Verizon Wireless November 2005 - 2006
Verizon Wireless September 2004 - 2005
Best Buy 1999 - August 2004
Skills
Management, Quotas, Sales, Coaching, Customer Retention, Sales Management, Customer Experience, Mobile Devices, Leadership, Call Centers, Direct Sales, Cold Calling, Training, Wireless, Solution Selling, Telecommunications, Account Management, Customer Satisfaction, Sales Operations, Sales Process, B2B, Salesforce.com, Team Leadership, Sales Presentations, Cellular Communications, Managed Services, Mobile Technology, Strategic Partnerships, Team Building, Customer Service, Retail, M2M, Project Management, Employee Training, Inventory Management, VoIP, Cross-functional Team..., Product Marketing
Education
Strayer University (VA) 2012 — 2015
Associate of Arts (A.A.), Business Administration, Management and Operations
Verizon Wireless July 2000 - Present
Verizon Wireless 2000 - 2005
Skills
Customer Retention, Telecommunications, Wireless, Cellular Communications, Solution Selling, Mobile Devices, Call Centers, Unified Communications, Customer Experience, M2M, Mobile Technology, Managed Services, Account Management, Customer Satisfaction
Education
Strayer University
eBay September 2013 - Present
Western Governors University April 2012 - August 2013
Verizon Wireless May 2004 - April 2012
Education
University of Phoenix 2015 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
Western Governors University 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General, Junion
Strayer University 2010 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General, Sophomore
West High School, salt lake city utah
Diploma
Medical University of South Carolina June 2014 - Present
Verizon Wireless September 2012 - May 2014
Healthcare Management Administrators December 2012 - 2012
Skills
Microsoft Excel, Data Entry, Leadership, Management, Microsoft Office, Customer Service, Employee Benefits, Microsoft Word, Health Insurance, Bilingual Communications, Benefits Administration, Word Processing, Outlook Express
Education
Strayer University 2012 — 2014
Bachelor's Degree, Human Resources Management/Personnel Administration, General
College of Legal Arts 2000 — 2001
Law Enforcement
St Raymonds
Verizon Wireless April 2006 - Present
Verizon Wireless June 1999 - April 2006
PrimeCo Personal Communications January 1999 - June 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, System Administration, Mobile Devices, Cellular Communications, Wireless, Project Management
Education
Strayer University-Florida 2013 — 2020
Verizon Wireless February 2010 - Present
Verizon Wireless August 2006 - February 2010
InfoCision Management Corporation 2005 - 2006
Education
Strayer University 2013 — 2015
AT&T April 2012 - March 2013
Sunset Cove 2013 - 2013
Verizon Wireless July 2008 - January 2012
The Spec Shoppe May 2005 - June 2008
Skills
Employee Relations, Human Resources, HRIS, Recruiting, Performance Management, Talent Acquisition, HR Policies, HR Consulting, Employee Benefits, Personnel Management, Succession Planning, New Hire Orientations, Performance Appraisal, Screening, Call Centers, Management, Payroll
Education
Strayer University 2010 — 2012
Bachelor of Business Administration (BBA), Human Resources Management and Services