Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Teleopti September 2014 - Present
Verint October 2011 - September 2014
GMT Corporation January 2011 - April 2012
Mannatech February 2008 - December 2010
Mannatech February 2008 - September 2010
Neiman Marcus March 2007 - December 2007
The Beryl Companies 2000 - 2007
Airtouch Paging February 1997 - March 2000
Verizon Wireless 1997 - 2000
Verizon 1997 - 1999
Skills
Workforce Management, Call Center, Customer Service, Training, Management, Account Management, Team Management, Project Management, Analysis, Data Analysis, Access, Contact Centers, Process Improvement, Telecommunications, Microsoft Excel, Customer Experience, Cross-functional Team..., Performance Management, Time Management, Telephony, Software Documentation, Leadership, Customer Satisfaction, VoIP, Business Development, Salesforce.com, Strategy, Product Management, Visio, Team Building, CRM, Business Intelligence, Vendor Management, Change Management, Business Process, Call Centers, Payroll, Microsoft Word, Forecasting, Integration, IVR, Quality Assurance, Coaching, Operations Management, Troubleshooting
Education
Tarrant County College 2007 — 2008
Associate of Arts (A.A.), Basic
The University of Texas at Arlington 1997 — 1999
Verizon Wireless September 2014 - Present
Verizon Wireless March 2014 - September 2014
OneBlood November 2012 - August 2013
OneBlood December 2007 - November 2012
Skills
Cpr Certified, Customer Service, Outlook, Customer Relations, Microsoft Office, First Aid, Administrative..., Telephone Skills, Access, Time Management, Windows, Teaching, Quality Control, Team Leadership, Networking, Inventory Management, Event Planning, Call Centers, Team Building, Spanish, Research, PowerPoint, Data Entry, Healthcare, Teamwork, Visio, Training, Program Management, Troubleshooting, Hospitals, Analysis, Customer Satisfaction, Process Scheduler, Supervisory Skills, Data Analysis, Critical Thinking, Office Management, Public Speaking, Microsoft Word, Microsoft Excel, Technical Support, Quality Assurance, Process Improvement, Management
Education
University of Central Florida 2011 — 2013
BA, Political Science, Health Sciences
Tallahassee Community College 2008 — 2010
Associates in Arts, General Studies
Verizon Wireless May 2014 - Present
THE Magazine January 2013 - May 2013
Minton's Sportsplex June 2011 - January 2013
Waterfront Rescue Mission Christmas January 2008 - July 2011
Riviera Fitness November 2008 - June 2011
Florida Department of Financial Services May 2008 - May 2011
Premier Health & Fitness Center August 2006 - March 2007
Skills
Public Relations, Event Planning, Media Relations, Marketing, Customer Service, Social Media, Social Networking, Public Speaking, Microsoft Office, PowerPoint, Facebook, Social Media Marketing, Event Management, Research, Outlook, Microsoft Excel, Marketing Communications, Microsoft Word, Blogging, Personal Training, Wellness, Employee Relations, Corporate Branding, Nutritional Counseling, Weight Loss Coaching, Sports Marketing, Youth Mentoring, Telecommunications, Sales Promotion, Advertising, Community Outreach, Sales, InDesign, Press Releases, Fundraising, Nonprofits, Fitness, Leadership Development, Marketing Strategy, Graphic Design, Coaching, Strategic Planning, Team Building, Teamwork, Community Development, Strategic Communications, Staff Development, Customer Retention, Email Marketing, Online Marketing
Education
University of West Florida 2007 — 2011
Bachelor of Arts, Public Relations, Sports Psychology
University of West Florida 2007 — 2011
Bachelor of Arts, Communication Arts; Public Relations
Tallahassee Community College
ATRService April 2011 - Present
Verizon Wireless April 2008 - February 2011
Fulton County Government November 2004 - April 2008
AT&T Mobility December 1999 - November 2004
MILLER/ZELL INC November 1995 - July 1999
Skills
Account Management, New Business Development, Marketing Strategy, Solution Selling, Budgets, Program Management, Project Management, Project Planning, Forecasting, Sales, Leadership, Sales Operations, Management, Business Development, Training, Selling, Strategy, B2B, Business Planning, Customer Satisfaction, Marketing
Education
Syracuse University 1980 — 1983
Political Science
Verizon Wireless May 2015 - Present
MarketStar September 2014 - May 2015
Mosaic Sales Solutions August 2013 - September 2014
EECU March 2013 - August 2013
Cellular World Corporate Office March 2007 - March 2013
Skills
Retail Sales, Store Management, Merchandising, Inventory Management, Mobile Devices, Wireless, Inventory Control, Visual Merchandising, Team Leadership, Telecommunications, Team Building, Mobile Communications, Microsoft Office, Time Management, Sales, Sales Management, Account Management, Customer Retention, Management, Retail, Solution Selling, Customer Satisfaction, Sales Operations, Customer Service, Training, Customer Experience, Leadership
Education
Tarleton State University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Tarrant County College 2005 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Verizon Wireless September 2014 - Present
Equip Ministries May 2013 - September 2014
Newhouse School, Syracuse University September 2012 - May 2013
NBCUniversal, Inc. July 2012 - August 2012
Syracuse University August 2011 - May 2012
First National Community Bank June 2010 - August 2011
Pocono Community Church May 2011 - July 2011
CitrusTV January 2010 - February 2011
Pocono Mountain School District September 2007 - June 2009
Skills
ENPS, Avid, Final Cut Pro, Audacity, Microsoft Office, Photoshop, Social Media, Wordpress, Blogger, Broadcast
Education
Syracuse University 2009 — 2013
Bachelor of Science (B.S.), Broadcast Digital Journalism, 3.47
Verizon Wireless July 2014 - Present
Macys May 2014 - July 2014
Valero September 2013 - February 2014
Universal Endeavors, Inc. March 2012 - June 2013
Ross Stores, Inc. August 2010 - March 2012
Victoria's Secret January 2011 - June 2011
Sears Holdings Corporation August 2010 - June 2011
Toys R Us October 2010 - December 2010
Import food market August 2009 - July 2010
Skills
Recruiting, Marketing, Interviews, Sales, Training, Direct Marketing, Lead Generation, Account Management, B2B, Advertising, Direct Sales, Marketing Communications, Sales Management, Marketing Strategy, New Business Development, Customer Service, Leadership, Cold Calling, Sales Presentations, Interactive Marketing, Solution Selling, Key Account Management, Management, Relationship Marketing, Sales Process, Sales Operations, Retail, Customer Retention
Education
Tarrant County College 2010 — 2012
Criminal Justice and Corrections
Sam Houston High School 2007 — 2009
Diploma
Conrad high school 2006 — 2007
Atlantic Tele-Network, Inc. May 2010 - Present
Verizon Wireless February 2008 - February 2010
Verizon Wireless March 2006 - February 2008
Verizon Wireless April 2003 - March 2006
Verizon Wireless March 2002 - April 2003
Verizon Wireless March 2000 - March 2002
Verizon Wireless August 1998 - March 2000
United States Army August 1994 - August 1998
Skills
Wireless, CDMA, Telecommunications, Computer Network..., Troubleshooting, Call Center, Cellular Communications, Vendor Management, LTE, T1, Wireless Networking, VoIP, EVDO, 3G, Integration, IP, Network Design, Process Improvement, 4G, GSM, CL3630 Flexent Autoplex..., UNIX Basic and Advanced...
Education
Tarrant County College 1998 — 2000
Verizon Wireless March 2013 - Present
Blue Cross Blue Shield of Massachusetts October 2009 - May 2012
Keycorp/Key Education Resources April 2006 - January 2010
Emmanuel College April 2005 - October 2005
First Marblehead Education Resources December 2001 - January 2005
Skills
CRM, Microsoft Office, Customer Service, Marketing, Sales, Salesforce.com, Strategic Planning, Public Speaking
Education
Syracuse University 1997 — 2001
B.A., Philosophy & Biochemistry
ALERT Solutions LLC Aerial Surveillance June 2015 - Present
ALERT Solutions / Helix Group July 2014 - August 2015
Legend Data Systems, Inc. dba LEGENDid August 2012 - July 2014
Melt LLC May 2012 - December 2013
Verizon Wireless October 2006 - April 2012
US Army June 2003 - June 2006
Skills
Strategic Planning, Business Planning, Marketing Strategy, Market Research, Sales Management, Consulting, Inventory Management, Selling, New Business Development, Budgets, Sales, Leadership, Negotiation, RFQ Development, Emergency Management, Strategic Partnerships, Channel Partners, RFID+, Corporate Finance, Problem Solving, Entrepreneurship, Product Management, Product Development, Product Marketing, Business Strategy, Start-ups, Mobile Devices, B2B, SaaS, Physical Access Control, Logical Access Control, Salamander Solutions, CJIS, Identification and..., Competitive Analysis, CRM, Solution Selling, Sales Operations, Customer Retention, Lead Generation, Cold Calling, Account Management, Team Building, Customer Satisfaction, Sales Presentations
Education
University of Phoenix Tukwila 2010 — 2012
Bachelor's of Entrepreneurship, Entrepreneurial and Small Business Operations
Tacoma Community College 2008 — 2010
Bachelor's of Entrepreneurship and Business Management
Pointwise, Inc July 2006 - August 2013
TTI, Inc. June 2003 - July 2006
Cielo Corpation February 2001 - June 2003
Verizon Wireless March 2000 - February 2002
Mrs Bairds Bakeries March 1997 - March 2000
Walker Financial, Inc March 1994 - March 1997
American Airlines Decision Technologies March 1991 - March 1994
American Airlines DT (Sabre Decision Technology) 1991 - 1994
Harris Methodist Health Services January 1989 - March 1991
Skills
Genetic Programming, Unix, Linux, Solaris, C++, AIX, HP-UX, C, SQL, Perl, Software Development, TCP/IP, Virtualization, Linux System..., Windows Server, Servers, Network Administration, Bash, Switches, Firewalls, System Administration, Infrastructure, Apache, Internal Communications, Self Directed Work Teams, Windows, Shell Scripting, Operating Systems, Storage Area Networks, Routers, Programming, Data Center, Software Engineering, Unix Shell Scripting, High Performance..., Red Hat Linux, HTML, IBM AIX
Education
Tarleton State University 1982 — 1987
BS, Computer Information Systems
Mineral Wells High School 1978 — 1982
Diploma, General Studies
Verizon Wireless October 2013 - Present
PROXUS HR 2015 - 2015
SHRM January 2010 - December 2013
Consultant July 2012 - October 2013
Department for Persons with Disabilities March 2011 - July 2012
Abilities of NW Jersey, Inc September 1993 - February 2011
Whine & Dine-Hackettstown 2009 - 2011
Skills
Employee Relations, Employee Benefits, Onboarding, Performance Management, Succession Planning, Talent Management, Benefits Administration, Organizational..., HRIS, Employee Engagement, Recruiting, Mentoring, Personnel Management, Legal Compliance, Human Resources, Temporary Placement, FMLA, Talent Acquisition, Policy, Resume Writing, Leadership, Workforce Planning, Team Building, Training, Interviews, Management, Coaching, Employment Law, Leadership Development, Career Counseling, Employee Training, Organizational..., Applicant Tracking..., Conflict Resolution, Organizational Design, New Hire Orientations, HR Policies, Staff Development, College Recruiting, Hiring, HR Consulting, Executive Coaching, Job Descriptions, Job Analysis, Employer Branding, Employee Handbooks, Career Development, Workers Compensation, Job Coaching, PeopleSoft
Education
Syracuse University
Bachelor of Science Degree, Vocational Rehabilitation Services
Verizon Wireless August 2013 - Present
The Rambler, Texas Wesleyan University August 2013 - December 2013
Verizon Wireless 2005 - June 2012
Skills
Microsoft Excel, Customer Experience, Customer Satisfaction, Telecommunications, Customer Retention, Troubleshooting, Technical Support, Customer Service, Team Leadership, Wireless, Workforce Management, Sales, Mobile Devices, Training, Customer Support, Data Entry, Outlook, Telephone Skills, Merchandising, WordPress, Operations Management, Sales Operations, Cash Management, Photoshop, Illustrator, Digital Photography, Portrait Photography, Team Building
Education
Texas Wesleyan University 2013 — 2016
Mass/Digital Communications - Marketing & Web Design
Tarrant County College
Associate's degree
Verizon Wireless June 2013 - Present
Samsung SDSA June 2012 - August 2012
SK Telecom June 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Java, HTML, Research, Social Media, Teamwork, SQL
Education
Syracuse University 2009 — 2013
Bachelor of Science (B.S.), Information Technology
Verizon Wireless April 2013 - Present
Papasittos Cantina June 2012 - December 2012
T-Mobile May 2010 - September 2010
Skills
Microsoft Office, Customer Service, Social Media, Management, Leadership, Microsoft Word, Account Management, Sales Management, Team Building, Sales, PowerPoint
Education
Texas Christian University 2010 — 2012
Bachelor's degree, Communication and Media Studies
Tarrant County College 2008 — 2010
Gardner-Webb University August 2014 - Present
Emory & Henry College June 2013 - July 2014
Sweet Briar College August 2011 - May 2013
Sweet Briar College May 2011 - August 2011
Sweet Briar College August 2009 - December 2010
Verizon Wireless March 2010 - September 2010
Skills
Microsoft Word, Admissions, Higher Education, Customer Service, Research, Public Speaking, PowerPoint, Microsoft Excel, Sales, Fundraising, Recruiting, Microsoft Office, Business, Russian, LyX, Teamwork, Student Recruiting, SEVIS
Education
Sweet Briar College 2009 — 2013
Bachelor of Arts (B.A.), Mathematical Economics
Olympic Management Co. February 2013 - Present
Starbucks May 2012 - November 2013
Tradesmen International, Inc. April 2006 - October 2006
Verizon Wireless April 2001 - April 2006
Skills
Inventory Management, Customer Service, Microsoft Office, Team Building, Training, Windows, Microsoft Excel, Access, Time Management, Computer Repair, Team Leadership, Troubleshooting, Sales, Property Management, Microsoft Word, Real Estate Investor, Empowerment, Facebook, Networking, E-commerce SEO, Social Media, Internet Services, Singer-songwriter, Leadership, Process Scheduler, Customer Satisfaction, PowerPoint, Strategic Planning, Event Planning, Project Management, Accounts Payable, OS X, Marketing Strategy, Windows 7, Research, Program Management, Store Management, System Administration, Editing, Project Planning, Web Analytics..., Web Analytics, Web Development, Mobile Internet
Education
Tacoma Community College 2010 — 2012
Northrop Grumman Information Systems January 2010 - Present
Northrop Grumman Mission Systems January 2006 - July 2010
Bechtel October 2002 - August 2003
HarvardNet October 2000 - March 2001
Verizon Wireless September 1990 - September 2000
Skills
Security Clearance, Government, DoD, Team Building, Leadership, Software Documentation, Management, Customer Service, Microsoft Office, Team Leadership, Integration, Process Improvement, Strategic Planning, Telecommunications, Active Top Secret, Cross-functional Team..., Business Development, Government Contracting, Human Resources, Information Assurance, Military, Navy, Project Planning, Project Management, Risk Management, Analysis, Defense, Testing, Training
Education
Syracuse University 2003 — 2004
Certificate, Paralegal
Syracuse University 1984 — 1988
BA, Psychology
Verizon Wireless December 2013 - Present
General Electric / Lockheed Martin September 2004 - August 2013
General Electric / Lockheed Martin November 1986 - September 2004
Skills
integration and test, RF troubleshooting, Project Management, Customer Interaction, Cross-functional Team..., Technical Leadership, Subcontractor..., Earned Value Management, Proposal Generation, International Business, Risk Management, System Testing, Test Planning and..., Procedure Development, Acceptance Testing, Microsoft Office, Radar, Systems Engineering, Trade Studies, Software Documentation, Integration, Program Management, Testing, Troubleshooting, Technical Writing, RF, Antennas, Project Planning, Process Improvement, Proposal Writing
Education
Syracuse University 1982 — 1986
BSEE, RF and analog / digital Communications
AIG December 2006 - Present
AIG June 2004 - December 2006
Verizon Wireless October 2001 - June 2004
Inrange Technologies June 1997 - August 1998
Dataswitch September 1989 - August 1998
Lee Data 1984 - 1989
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Liability, Insurance, Casualty, Casualty Insurance, Excess, Brokers, Umbrella Insurance, Reinsurance, General Insurance, Sales
Education
Technical Career Institutes 1983 — 1984
Associate, Electronic Engineering
North Bergen High School 1975 — 1979
Verizon Wireless March 2012 - September 2013
Verizon Wireless February 2006 - March 2012
TeleTech March 2003 - January 2006
Education
Strayer University
Accounting/Business
Talladega College
Accounting
Verizon Wireless January 2012 - Present
Verizon Wireless January 2012 - October 2012
Fun Asia Radio FM 104.9 March 2010 - August 2012
Clear Wire October 2009 - March 2010
AT&T February 2009 - July 2009
Sprint March 2008 - December 2008
North Hennepin Community College May 2005 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets
Education
Tarrant County College 2010 — 2012
Associate of Arts (A.A.), Computer Science
The Westminster School, Dubai
Apple February 2012 - Present
Verizon Wireless June 2011 - February 2012
Verizon Wireless January 2003 - June 2011
Survey Sampling International September 1999 - April 2002
Eric Mower and Associates January 1999 - April 1999
Skills
B2B, Sales, Market Research, Marketing, Coaching, Public Relations, Contract Negotiation, Solution Selling, Account Management, Lead Generation, Sales Management, Customer Satisfaction, New Business Development, Leadership, Management, Wireless, Direct Sales, Training, Business Development
Education
Syracuse University 1995 — 1999
Dual BA, Public Relations & Political Science
Chambersburg Area 1993 — 1996
Diploma, College Prep
Hewlett Packard October 2011 - Present
Oil States International, Inc June 2011 - October 2011
Sprint Nextel September 2009 - June 2011
Dendrite International January 2007 - April 2009
Verizon Wireless October 2002 - April 2006
LANLine Communications July 2000 - August 2002
Skills
LAN, WAN, VoIP, Active Directory, Cisco, Network Security, Security, Customer Satisfaction, Cisco Technologies, Software Installation, Wireless, Troubleshooting, Technical Support, Software Documentation, Networking, Routers
Education
ITIL v3 2012 — 2012
Tarrant County College 2010 — 2012
AAS, Information Security
Novartis 2005 — 2005
PKI, Internet Security
Sylvan Prometric 1997 — 1997
A+, PC computers
Verizon Wireless July 2014 - Present
Verizon Wireless September 2006 - June 2014
Sprint Nextel January 2005 - August 2006
AT&T Mobility September 2000 - August 2004
Wireless Edge September 1999 - May 2000
Smart Wireless May 1999 - September 1999
US Army November 1986 - November 1989
Skills
Retail, Blackberry, Wireless, Telecommunications, Customer Retention, CDMA, Direct Sales, Solution Selling, Customer Satisfaction, Mobile Technology, Sales Operations, Sales Process, M2M, Account Management, Sales Management, Customer Experience, Call Center, Broadband, Product Management, Training, Sales, Management, Mobile Devices, Leadership, CRM, Hiring, Sales Presentations, Merchandising, Troubleshooting, Customer Service, B2B, Strategic Planning, Cold Calling, Coaching, Team Leadership, Employee Training, New Business Development, 4G, Lead Generation, Strategy, Building Relationships, Team Building, Analysis, Store Management, Inventory Management, Go-to-market Strategy, Retail Sales, Business Strategy, Performance Management, Business Planning
Education
The Evergreen State College 1992 — 1994
Bachelor of Arts, Film and Russian Studies, Exceptional
Tacoma Community College 1990 — 1992
Transfer Credits, Photography
T-Mobile March 2014 - Present
TERRA Staffing Group August 2013 - February 2014
Verizon Wireless November 2005 - August 2013
Loan Network June 2005 - October 2005
GameStop November 2001 - May 2005
Union Avenue Pediatrics March 2000 - January 2001
United States Army July 1995 - January 2000
Skills
Telecommunications, Customer Satisfaction, Customer Retention, Direct Sales, Wireless, Sales, Customer Experience, Call Centers, Sales Management, Sales Operations, Account Management, Customer Service, Cold Calling, Retail, Solution Selling, Store Management, Team Building, Microsoft Office, Microsoft Excel, Mobile Devices, Retail Sales, Team Leadership, Inventory Management, Recruiting, Interviews, Direct Placement, Marketing, Staffing Services, Temporary Staffing, Quotas, Telephone Skills, Leadership Development, Data Entry, Lead Generation, Inventory Control, Loss Prevention, Competitive Analysis, Merchandising, Forecasting, Sales Presentations, Employee Training, Strategic Planning, Hiring, Coaching, Training, Time Management, Management
Education
University of Phoenix 2013 — 2015
Master's degree, Information Systems, 3.67
University of Phoenix 2008 — 2013
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.77
Tacoma Community College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), 3.5
Verizon Wireless August 2015 - Present
Adecco Staffing, USA March 2015 - August 2015
Nazareth Machine Works Inc September 2014 - February 2015
VIVACOM January 2014 - September 2014
Alcatel-Lucent February 2013 - January 2014
Skills
SDH, DWDM, Transmission..., Networking, NMS, Troubleshooting, Microwave, 2G, PDH, UMTS, 3G, LTE, Core Network, WiMAX, Network Engineering, Network Optimization, Mobile Communications, Wireless Broadband, Wireless Networking, IP Technologies, Customer Service, GPON, Network Performance, ADSL
Education
Technical University Sofia 2009 — 2013
Bachelor of Engineering (B.E.), Computer Systems Networking and Telecommunications
pair Networks, Inc. May 2014 - Present
Verizon Wireless June 2012 - May 2014
Verizon Wireless September 2009 - June 2012
PNC October 2003 - June 2009
PNC September 2003 - October 2005
Skills
CompTIA A+ Certification, CompTIA Network+..., Technical Support, Troubleshooting, Servers, Operating Systems, Switches, Blackberry, Wireless Networking, Help Desk Support, Windows 7, Computer Hardware, LAN-WAN, Windows Vista, XP, Routers, Software Installation, Laptops, Printers, CCNA, Computer Repair, VPN, Mobile Devices, Windows, Cisco IOS, Windows XP
Education
TechSkills of Sacramento 2012 — 2013
Computer and Information Sciences and Support Services
University of Pittsburgh 1994 — 1996
Information Technology
Sabre Hospitality Solutions June 2015 - Present
RadioShack June 2013 - June 2015
DESH Technologies May 2006 - June 2015
Alpine Access October 2011 - May 2013
CO-OP Financial Services January 2009 - October 2011
Verizon September 2004 - October 2006
City of Fort Worth August 2002 - September 2004
Verizon Wireless July 1996 - April 2002
Verizon Wireless July 1996 - April 2002
Alternative Resources Corporation October 1995 - June 1996
Skills
Technical Support, VoIP, Troubleshooting, Vendor Management, ACD, Visio, CRM, Project Planning, Analysis, Call Centers, PBX, Integration, IP PBX, Data Center, Cisco Technologies, Customer Experience, IT Management, JavaScript, SIP Trunking, IVR, CTI, CTIOS, CCENT, Requirements Gathering, P&L Financial Management, Analytical Skills, Genesys Framework, DR solutions, Contact Center..., Self-Service Solutions, Analytic Reporting, Technical Project..., Cisco Routers, Cisco Wireless, Cisco ASA, Extreme Networks, Avaya 8700, Lync, Clarity, F5 BigIP, Beacon, Opsware, Bluecoat, Unified Communications
Education
Tarrant County College 1991 — 1992
Hewlett-Packard August 2012 - Present
Smartsource, Inc May 2009 - May 2011
Tolt Service Group 2010 - 2010
FT. LEWIS WORK SOURCE September 2008 - June 2009
WorkSource September 2008 - June 2009
Wamu/Chase Bank May 2009 - May 2009
Verizon Wireless September 2000 - August 2001
United States Postal Service goods September 1999 - August 2000
US Navy January 1995 - February 1998
Skills
A+ Certified, Troubleshooting, Microsoft Office, Windows, Customer Service, Computer Hardware, Documentation, Operating Systems, Hardware, Data Entry, Workstations, Software Installation, XP, Outlook, Desktop Support, Laptops, Servers, Computer Repair, Customer Relations, Software Documentation, Networking, Technical Support, System Deployment, Help Desk Support, Windows 7
Education
Tacoma Community College 2006 — 2009
FIFE HIGH SCHOOL
High School diploma with honors
Tacoma Community College
Associates Degree, Applied Science; Networking Convergence Technologies
Verizon Wireless October 2013 - Present
Skills
Sales, Customer Service, Thinking Outside The Box, Seeing The Big Picture, Attention To Detail, Customer Relations, Online Marketing, Social Media Marketing, Social Media, Advertising, Marketing, Management, Photography, Retail, Logo Design, Sales Management, Email Marketing, Social Networking
Education
University of Washington 2006 — 2009
Bachelors or Arts and Sciences
Tacoma Community College 2004 — 2006
AA
Verizon Wireless May 2012 - Present
Hewlett-Packard December 2011 - May 2012
Hess Corporation September 2009 - March 2012
UBS Wealth Management May 2000 - August 2009
Computer Associates International Inc February 1998 - May 2000
Computer Associates (CA) 1997 - 2000
RCC 1995 - 1998
New York Power Authority 1992 - 1995
Skills
Netscreen, Firewalls, Juniper Firewalls, Security, VPN, Juniper, Network Security, Checkpoint, Computer Security, Networking, Information Security, VMware, Infrastructure, System Administration, Data Center, Load Balancing, Disaster Recovery, Troubleshooting, Bluecoat, Linux
Education
Syracuse University
B.A, Geography; environmental science
Syracuse University 1983 — 1987
BA
Wardlaw-Hartridge 1979 — 1983
HWY 171 Truck & Auto July 2015 - Present
Public Notary February 2013 - Present
Stewart Enterprises, Inc. June 2012 - April 2014
Federation of State Medical Boards September 2008 - June 2012
CornerStone Staffing December 2007 - September 2008
Charter Communications October 2005 - February 2006
Airgate PCS / Sprint PCS November 2003 - February 2005
Verizon Wireless November 1998 - February 2003
Skills
Customer Service, Administrative..., Outlook, Data Entry, Office Management, Microsoft Excel, Microsoft Office, Event Planning, Sales, Telephone Skills, Coaching, Budgets, Office Administration, Training, Small Business, Administration, Payroll, Accounts Payable, Accounts Receivable, Invoicing, Teamwork, Administrative...
Education
The University of Texas at Austin
Real Estate
Tarrant County College
Tarrant County Junior College
Graduate, General Studies
Tarrant County Junior College
General Studies
ReelzChannel January 2013 - Present
UPtv April 2011 - December 2012
Verizon Wireless June 2010 - March 2011
Skills
Advertising, Broadcast, Television, Social Media, Social Networking
Education
Syracuse University 2006 — 2010
B.A., Psychology, Child and Family Studies
The Kew Forest School 2000 — 2006
Verizon Wireless June 2014 - Present
Veterans in Film & Television May 2013 - Present
Veterans Expeditionary Media 2008 - Present
United States Marine Corps August 1995 - Present
New York Film Academy January 2014 - June 2014
The Daily Show with Jon Stewart March 2013 - July 2013
HBO February 2013 - June 2013
Skills
Leadership, Military, Film, Digital Media, Television, Strategy, Video Production, Government, Program Management, Producing, Post Production, Feature Films, Video, Military Experience, Documentaries, Editing, Public Speaking, Directing, Training, Animation, Film Production, New Media, Management, Public Relations, Operational Planning, Marketing, Strategic Planning, Broadcast, Leadership Development, Cross-functional Team..., Press Releases, Organizational..., Crisis Management, Videography, Screenwriting, Analysis, Social Networking, Intelligence, Entrepreneurship, Commercials, Multimedia, Social Media
Education
Syracuse University - Martin J. Whitman School of Management 2011 — 2014
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies, 3.6 GPA
Temple University 1999 — 2002
Bachelor of Arts (B.A.), Film & Media Arts, Magna Cum Laude
University of Pennsylvania 1999 — 2002
NROTC Program, Navy/Marine ROTC, Naval Science and Operations
JMHS
Verizon Wireless November 2013 - Present
Verizon Wireless January 2013 - November 2013
Verizon Wireless June 2012 - December 2012
Verizon Wireless April 2011 - May 2012
Fibergrate Composite Structures May 2008 - August 2008
Skills
Wireless, Quotas, Sales Management, Wireless Products, Customer Retention, Retail, Customer Service, Coaching, Consultative Selling, Handsets, Inventory Management, Wireless Solutions, Customer Relations, Hiring, Customer Experience, Team Building, Leadership, Process Improvement
Education
Tarleton State University 2005 — 2008
BBA, Management minor in International Studies
Tarleton State University 2005 — 2008
BA, Spanish
Verizon Wireless July 2011 - Present
Shaw Industries June 2010 - July 2011
Flextronics March 2007 - June 2010
USA Datanet April 2003 - May 2006
Skills
Computer Hardware, Sales, Customer Service, Customer Satisfaction, Customer Retention, Microsoft Office, Troubleshooting, Technical Support, Telecommunications, Training, Networking, Call Centers, Customer Experience, Wireless, Team Leadership, Process Improvement, VoIP, Windows, Mobile Devices, Account Management, Management, Solution Selling, Direct Sales, Team Building, Inventory Management, Cross-functional Team..., Telephony, IP, Product Management, Sales Process, B2B, Sales Presentations, Retail
Education
University of Phoenix 2011 — 2015
Information Technology, Information Technology
Syracuse University
3rd year, Information Management and Technology
Bell Aerospace Services Inc. 2002 - Present
J. S. Riemer, Inc. – Elgin, Illinois 2001 - 2002
Verizon Wireless 1996 - 2000
PrimeCo Wireless Communication 1996 - 2000
Serviced Client Organizations 1994 - 1996
Binswanger Glass/Contract Division – Fort Worth, Texas 1990 - 1994
Fort Worth Beauty School/Aladdin Beauty College – Fort Worth / Dallas, Texas 1988 - 1990
Recognition Equipment Inc. – Irving, Texas 1981 - 1988
Education
The University of Texas at Arlington 2007 — 2007
Business, Human Resources
PDI-Professional Development Institute 2000 — 2000
Certificated, Paralegal
Tarrant County College 1994 — 1995
Business, Business Management/Administration
Aladdin Beauty College 1988 — 1988
Instructor, Cosmetology
Verizon Wireless March 2015 - Present
Westchester County Board of Legislators June 2011 - August 2011
Skills
Management, Microsoft Excel, Microsoft Word, Microsoft Office, Research, Event Planning, Public Speaking, Leadership, Customer Service, Community Outreach, PowerPoint
Education
Syracuse University 2010 — 2014
Bachelor of Arts (B.A.), Political Science and Government
Christopher & Banks January 2015 - Present
MicroStrategy March 2014 - October 2014
MicroStrategy January 2013 - March 2014
Verizon Wireless August 2010 - December 2012
Skills
Sales, Direct Sales, Leadership, CRM, Sales Operations, Business Intelligence, Salesforce.com, Databases, Microsoft Office, Enterprise Software, SQL, Strategic Planning, Team Building, Microsoft SQL Server
Education
University of Minnesota - Carlson School of Management 2015 — 2018
Part-Time MBA Program
Taylor University 2005 — 2009
Bachelor of Arts (B.A.), Biology, General
Kraft Foods April 2008 - June 2012
Gevalia/Kraft Foods April 2008 - July 2011
Register.com March 2006 - August 2007
Verizon Wireless July 2004 - March 2006
Hill Holliday June 2003 - November 2003
Nash Direct 1988 - 1991
A&E Television Networks 1986 - 1987
New York Magazine 1985 - 1987
Skills
Marketing Research, SEM, CRM, PPC, SEO, Loyalty Programs, Strategic Planning, Project Management, Mergers, Content Development, SaaS, Business Performance..., Marketing Strategy, B2B, Multi-channel Marketing, Direct Marketing, Integrated Marketing, Database Marketing, Digital Marketing, Customer Acquisition, Email Marketing, Digital Strategy, Mergers & Acquisitions, Marketing, E-commerce, Lead Generation, Advertising, Segmentation, Strategy
Education
The George Washington University 1982 — 1984
Bachelor of Arts (BA)
Syracuse University 1980 — 1982
USA
Syracuse University
Time Warner Cable Business Class March 2015 - Present
Verizon May 2014 - March 2015
Time Warner Cable Business Class August 2013 - May 2014
Verizon Wireless June 2011 - August 2013
Sprint Nextel August 2008 - June 2011
AT&T Mobility May 2006 - June 2008
Skills
Solution Selling, Direct Sales, Account Management, Telecommunications, Cold Calling, Salesforce.com, Wireless, Networking, Sales, Customer Retention, Sales Operations, Sales Process, Sales Management, Leadership, New Business Development, Team Leadership, Team Building
Education
Tarleton State University
IBM March 2013 - Present
Scentsy, Inc. November 2008 - Present
Verizon Wireless January 2012 - March 2013
Verizon Wireless November 2010 - December 2011
Verizon Wireless January 2010 - October 2010
Verizon Wireless March 2009 - December 2009
Lowe's Home Improvement March 2007 - March 2009
Menards April 2003 - March 2007
Skills
Human Resources, 2xBrassring, Applicant Tracking..., Global Customer Service, Onboarding, Customer Service, Technical Support, Troubleshooting, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, Call Center, Wireless, Telecommunications, CompTIA A+ Certification, Wireless Broadband, Cellular Communications, Wireless Networking, LTE, Mobile Technology, Smartphones, 3G, EVDO, CDMA, Windows Mobile, Blackberry, Android, Customer Satisfaction, Process Improvement, Sales, Call Centers, Networking, Teamwork, Customer Experience, Training, Customer Retention
Education
TechSkills of Sacramento 2011 — 2012
A+ Certification of Information Technology
Davis Applied Technology College 2006 — 2008
Radiology Technologist, Radiology
Dakota Wesleyan University 2003 — 2005
General Studies (60 Credit Hours)
Southeast Technical Institute 2002 — 2003
Health Unit Coordinator Diploma, Health/Health Care Administration/Management
Mitchell high school 1998 — 2002
High School
My Home January 2012 - Present
Fox Hollow Coffee August 2000 - December 2011
Verizon Wireless 2007 - 2011
Skills
Customer-focused Service, Close Attention to..., Multi-tasked, Word Processing, Selling Skills, Barista Training, Managing Associates, Cash-handling, Training Leadership, Friendly Demeanor, Highly Dedicated, Computer-savvy, Empathy, Compassion, Foodie, Customer Service...
Education
Tacoma Community College 2014 — 2016
Associate's Degree, Early Childhood Education and Teaching
Fife High School 1996 — 2000
Diploma
Tarrant County March 2010 - Present
Kerry Ingredients 2008 - 2009
Texas Department of Public Safety 2003 - 2008
Verizon Wireless 1992 - 2002
Skills
Data Entry, Government, Non-profits, Policy Analysis, Outlook, Policy, PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Wordperfect, Legal Writing, Microsoft Office, Political Campaigns, Nonprofits, Fundraising, Event Planning
Education
Tarrant County College 2010 — 2012
Business Administration, Management and Operations
Trinity High School 1985 — 1987
Verizon Wireless November 1999 - Present
GTE Data Services April 1989 - December 1999
ZETO Wroclaw July 1971 - April 1982
Education
Technical University of Wroclaw 1973 — 1978
B.Sc., Computer Science
BNSF Railway May 2013 - Present
BNSF Railway June 2010 - May 2013
Verizon Wireless June 2009 - April 2010
American Airlines 2008 - 2009
CorVel Corporation September 2005 - September 2008
CorVel Corporation September 2005 - October 2007
Tascor Technical Services May 1994 - August 2001
U.S. Army, 82nd Airborne Div. July 1988 - July 1991
Skills
Cisco Technologies, Networking, Data Center, IP, Project Planning, Testing, Enterprise Software, Network Security, VoIP, Technical Support, Enterprise Architecture, WAN, Vendor Management, IT Operations, Telecommunications, LAN-WAN
Education
Tarrant County College 2003 — 2005
Paychex May 2015 - Present
Paychex May 2015 - Present
Comcast Business July 2013 - May 2015
AT&T December 2011 - July 2013
Verizon Wireless November 2005 - November 2011
Penske Truck Leasing April 2002 - October 2005
Skills
Blackberry Enterprise..., Android, Arts, M2M, Direct Sales, Cold Calling, Outside Sales, Sales Operations, B2B, Account Management, Customer Satisfaction, Sales Management, Quotas, Blackberry, P&L Responsibility, Sales, Indirect Channel Sales, New Business Development, Retail, Merchandising, Customer Service, Team Building, Mobile Device Management, Sales Presentations, Salesforce.com, Solution Selling, Wireless, Mobile Devices, Sales Prospecting, Carriers, Unified Communications, Marketing, Selling, Telecommunications, Key Account Management, Sales Process, Product Marketing, Pricing, Customer Retention, Product Management, Contract Negotiation, Cross-functional Team..., Forecasting, Leadership, Marketing Strategy, Purchasing, Team Leadership, Managed Services, Customer Engagement, Email Marketing
Education
Syracuse University 1992 — 1993
Legal/Arts
Mineola High School 1988 — 1992
Diploma
Memorial Sloan-Kettering Cancer Center June 2014 - September 2014
Cohn & Wolfe May 2013 - August 2013
Verizon Wireless 2006 - 2012
Israel Defense Forces April 2003 - April 2005
Skills
Leadership, Training, Organizational..., Management, Strategy, Human Resources, Talent Management, Project Management, Recruiting, Interviews, Team Leadership, Leadership Development, Public Speaking, Sales, Research, Qualitative Research, Coaching, Telecommunications, Corporate Social..., SPSS, Psychology
Education
Teachers College of Columbia University 2013 — 2015
Master's Degree, Social-Organizational Psychology
University of Tampa 2010 — 2012
Bachelor of Arts (B.A.), Psychology
Verizon Wireless August 2015 - Present
Verizon Wireless March 2015 - August 2015
Verizon Wireless April 2013 - March 2015
Verizon Wireless February 2012 - April 2013
Verizon Wireless May 2010 - February 2012
Thomas Group August 2008 - May 2010
Skills
Routing Protocols, Core Switching, MPLS, LTE, Telecommunications, BGP, MPBGP, OSPF, Policy Based Routing, Traffic Engineering, Network Engineering, RF, Network Administration, Service Provider..., VLAN, MPLS VPN, TCP/IP, Secure Network..., Enterprise Network..., Enterprise Network..., SS7, IPv6, Cellular Communications, EVDO, CDMA 1X, Business Networking, Cisco IOS, Cisco Nexus, IOS-XR, Juniper, JUNOS, Checkpoint Security, Network Load Balancing, F5 BigIP, VPN, CRS-1, mldp, Cisco Technologies, Juniper Technologies, Microsoft Exchange, Network Design, Networking, Routing, Switches, Troubleshooting
Education
University of North Texas 2013 — 2014
Bachelor of Applied Science (BASc), Applied technology and performance improvement
Tarrant County College
Network Support
Think Finance February 2015 - Present
Verizon Wireless October 2013 - February 2015
Fidelity Investments September 2012 - October 2013
USAA June 2009 - October 2012
Skills
Network Engineering, Firewalls, VPN, Cisco Routers, Cisco Technologies, F5 BigIP, Networking, Wireless Networking, OSPF, Cisco IOS, Network Security, Load Balancing, Data Center, Wireshark, CCNA, Packet Capture, Checkpoint, Network Administration, Network Design, TCP/IP, Cisco Routing &..., Cisco Nexus, IPSec, High Availability, Routing, Routers, DNS, Network Monitoring Tools, Network Architecture, Switches, BGP, MPLS, Cisco ASA, Palo Alto Networks
Education
Tarleton State University 2005 — 2009
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance
Insperity January 2012 - Present
Auster Rubber Corp June 2009 - January 2012
Verizon Wireless March 2008 - June 2009
Verizon Wireless March 2007 - February 2008
S & S Plastics, Inc. 1994 - February 2007
Skills
Solution Selling, Consultative Selling, New Business Development, Account Management, Direct Sales, Contract Negotiations, Wireless, Contract Negotiation, Cold Calling, Sales Presentations, Selling, B2B, Customer Retention, Closing Deals, Business Solutions, Sales Process, Lead Generation, Performance Management, Employee Benefits, Human Resources, Building Relationships, Strategy, Enterprise Software, Leadership, Entrepreneurship, Strategic Planning, Coaching, Sales Operations, Telecommunications, Management, Deal Closure, Business Intelligence, Recruiting, Sales Management, Team Leadership, Talent Acquisition, Competitive Analysis, CRM, Business Strategy, Start-ups, SaaS, Consulting, Hiring, Small Business, Training, Team Building, Strategic Partnerships, Business Planning, Customer Satisfaction, Sales
Education
Fairleigh Dickinson University-Florham Campus 1992 — 1994
BA, Business Management, Cum Laude
Syracuse University 1990 — 1992
Washington State Liquor and Cannabis Control Board August 2015 - Present
Washington State Senate January 2015 - April 2015
The Tacoma Ledger October 2013 - December 2014
Senator Steve Conway June 2014 - November 2014
Washington State Legislature January 2014 - March 2014
Comcast Cable October 2009 - December 2011
Verizon Wireless October 2007 - November 2008
Skills
Labor Relations, Customer Service, Clerical Skills, Journalism, Press Relations, Legal Research, Editing, Internal Communications, Leadership, Public Relations, Research, Microsoft Office, Event Planning, Public Speaking, Volunteer Management, Microsoft Excel, PowerPoint, Community Outreach, Microsoft Word, Nonprofits
Education
The Evergreen State College 2015 — 2017
Master's Degree, Public Administration
University of Washington Tacoma 2013 — 2014
Bachelor's degree, Politics, Philosophy, and Economics
Tacoma Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.)
DSW April 2015 - Present
Verizon Wireless November 2012 - March 2015
The Columbus Dispatch September 1998 - May 2014
Verizon Wireless August 2011 - November 2012
Verizon Wireless June 2009 - August 2011
The Andersons, Inc. March 2002 - June 2009
Skills
Technical Support, Customer Support, Technical Training, Customer Service, Cellular Communications, CompTIA A+, Copy Editing, Mac OS, Microsoft Office, Newspapers, Call Centers, iOS, Android, Blackberry OS, Windows Phone, Windows, Telecommunications, Customer Satisfaction, Troubleshooting, Sales, VoIP, Mobile Devices
Education
TechSkills of Sacramento 2012 — 2013
A+, A+ Certification
The Ohio State University 1995 — 2001
Bachelor of Arts (B.A.), Journalism
NEWFACE MAGAZINE PUBLICATION March 2008 - Present
Legal Shield January 2008 - Present
Second II None Entertainment Group, 220 January 2009 - December 2010
Verizon Wireless March 2000 - June 2009
Trump Entertainment Resorts May 1986 - June 1995
Skills
Creative Writing, Television, Artist Development, Dialects, Modeling, Business Process..., Publications, Telecommunications, A&R, Publishing, Music, Marketing, Event Planning, Management, Customer Service, Team Building, Event Management
Education
The Arts Institute of Philadelphia 1993 — 1995
Associates, Music & Video Production
Taylor Business Institute 1985 — 1987
Associate of Arts (A.A.), Business Administration and Management, General
Verizon Wireless February 2011 - Present
Downers Grove Internists August 2009 - March 2010
Wheaton College May 2009 - August 2009
RealAgile and McDaniel Callahan Real Estate February 2009 - May 2009
Tyndale House Publishers July 2008 - August 2008
Christianity Today International May 2008 - June 2008
Taylor University Calling Center September 2006 - May 2007
Taylor University Grille and Dining Commons September 2005 - May 2006
Skills
Microsoft Office, Fundraising, Community Outreach, Customer Service, Research, Nonprofits, Management, Strategic Planning, Editing, Writing, Employee Training, Project Management, ACSS, Technical Support
Education
Taylor University 2005 — 2009
Developmental Economics, Economics
General Dynamics Information Technology May 2015 - Present
Wells Fargo January 2012 - May 2015
Verizon Wireless August 2004 - October 2009
Latemodel Restoration Supply August 2001 - March 2004
Education
Tarleton State University 2014 — 2015
Master’s Degree, Human Resources Management/Personnel Administration, General, 4.0
Tarleton State University 2012 — 2013
Bachelor’s Degree, Business Administration and Management, General, 3.92
Texas State Technical College Waco 2010 — 2011
Associate’s Degree, Solar Energy Technology/Technician, 4.0
Verizon Wireless June 2010 - Present
Revol Wireless January 2005 - May 2010
Skills
Account Management, Sales, Direct Sales, Sales Operations, Solution Selling, Cold Calling, Sales Process, Sales Management, Marketing, Customer Satisfaction, Wireless, Customer Service, Marketing Strategy, New Business Development, Retail, Social Media, Team Leadership, Advertising, Merchandising, Social Media Marketing, Forecasting, Microsoft Excel, Email Marketing, Microsoft Office, Microsoft Word, Employee Training, Business Acumen, Leadership, Training, Customer Experience, Customer Retention, Teamwork, Telecommunications, B2B, Lead Generation, Mobile Devices, Sales Presentations, Team Building
Education
TechSkills of Sacramento 2015 — 2015
A+, IT
The University of Akron 2003 — 2008
Bachelor of Arts (BA), Communication and Media Studies
JP Morgan Chase October 2009 - Present
Verizon Wireless October 2008 - October 2009
ADT Security Services December 2007 - October 2008
Skills
Sales, Sales Management, Management, Leadership, Customer Service, Customer Retention, Sales Process, Microsoft Office, Team Building, Telecommunications
Education
Tarrant County College
Associate of Arts (A.A.)
AppleOne Employment Services November 2014 - Present
Load Star Logistics March 2014 - November 2014
Southwest Stainless March 2012 - November 2013
McKinley Irvin PLLC August 2010 - March 2011
Verizon Wireless November 2007 - December 2008
Skills
Microsoft Office, Business Development, Inside Sales, Outside Sales, Product Marketing, Project Coordination, Industrial Products, Expediting, Microsoft Excel, Business Networking, Pipe, Valves, Stainless Steel, Carbon Steel, Negotiation, Procurement, Account Management, Oil & Gas Industry, Customer Service, Budgets, Wholesale, Social Networking, Strategic Sourcing, Team Building, Sales Presentations, Team Leadership, Supply, Purchasing, Training, New Business Development, Cold Calling, Project Planning, Business Planning, Warehousing, Manufacturing, Employee Management, Materials, Leadership, Sales Process, Inventory Management, Materials Management, Process Improvement, Contract Management, Metal Fabrication, Pricing Strategy, Direct Sales, Contract Negotiation, Sales
Education
Tarrant County College 2008 — 2012
University of Oklahoma 2006 — 2007
Psychology
The Childrens' Home Society of Washington State June 2012 - December 2012
Cafe Grande May 2005 - November 2007
Verizon Wireless 2001 - 2003
KeyBank February 1996 - February 1997
Skills
Leadership, Management, Supervisory Experience, Employee Training, Money, Teamwork, Creative Direction, Schedules, Inventory, Filing, Data Entry, Office Administration, Office Management, Receptionist Duties, Hiring/firing, Money Handling, Administrative..., Exemplery Guest Services, Process Scheduler, Sales, Fax, Retail, Microsoft Office, Hiring
Education
Tacoma Community College 2015 — 2018
Legal Assistant/Paralegal
WWEE 2014 — 2014
Certification MS Office Suite 2014, MS Office; Word, Excel, Access, and PowerPoint, 4.0 Staight A's
Auburn Riverside High School 1994 — 1997
Diploma, Marketing and Business Management, 3.8 GPA 1994-1997
AT&T July 2009 - Present
Various DFW Bands February 2007 - Present
AT&T April 2013 - September 2013
AT&T June 2011 - April 2013
AT&T June 2009 - June 2011
Verizon Wireless July 2006 - July 2009
Eclipse Entertainment June 2001 - July 2006
Jekyll & Hyde Entertainment Group, Inc. August 2000 - July 2002
Skills
Business Strategy, Enterprise Solution..., Public Speaking, Multi-unit Retail..., Small Business, Project Management, Enterprise Mobility, Wireless, Emerging Markets, Business Applications, Sales Management, Emerging Media Strategy, Brand Development, Brand Management, Cloud Storage, Cloud Computing, Training Delivery, Employee Training, Instructor-led Training, Mobility Management, IT Operations, Security Management, Social Media Marketing, Solution Implementation, Social Networking, Performance Management, PowerPoint development, Applied Behavior..., Philosophy, Networking, Music Production, Acting, Voice Over, Concert Band, Talent Booking, Customer Experience, Customer Retention, Customer Service, Direct Sales, Leadership, Sales, Sales Operations, Solution Selling, Telecommunications
Education
Tarrant County College
Behavioral Sciences
Derse March 2014 - Present
Eland Energy, Inc. April 2012 - December 2013
Eland Energy June 2008 - March 2012
Omni Hotels June 2007 - February 2008
Texas Massage Institute 2006 - 2008
Verizon Wireless January 2003 - June 2006
Verizon Wireless January 2001 - January 2003
AirTouch Paging August 1998 - January 2001
AirTouch Paging August 1996 - August 1998
AirTouch Paging 1994 - 1996
Skills
Analysis, Budgets, Marketing, Process Improvement, Customer Service, Strategic Planning, Software Documentation, Management, Microsoft Office, Account Management, Project Management, Microsoft Excel, CRM, Team Building, Customer Satisfaction, Team Leadership, PowerPoint, Leadership, Contract Negotiation, Energy Industry, Outlook, Sales, Oil & Gas Industry, Telecommunications, Creative Direction, Microsoft Word, Customer Retention, Division Orders, AFE, Therapeutic Massage, Call Centers, Call Center, Direct Mail, Brand Management, Web Content, Corporate Gifts, Spa, Receptionist Duties, Event Planning
Education
Tarrant County College 2010 — 2015
Bachelor of Arts (BA) [In Progress], English, A
Golden Sierra High School 1988 — 1991
Verizon Wireless November 2013 - Present
Verizon Wireless March 2000 - November 2013
Southwest Airlines February 1997 - February 2000
Skills
Call Centers, Customer Experience, Telecommunications, Customer Retention, Cellular Communications, Customer Satisfaction, Mobile Devices, Sales Operations, VoIP, Account Management, Cross-functional Team..., Vendor Management, Wireless, Management, Team Leadership
Education
University of Arizona 1989 — 1992
Bachelor of Arts (B.A.), Journalism
Syracuse University 1988 — 1989
Amazon July 2012 - Present
Verizon Wireless June 2005 - June 2012
ACS Office Solutions January 2004 - September 2006
The Achievement Center January 2000 - January 2002
New York Nanny Center July 1997 - July 1998
Skills
Customer Service, Supervisory Experience, Quality Assurance, Scheduling, Forecasting, Process Improvement, Team Leadership, Team Building, Project Management, Management, Negotiation, Microsoft Office, Customer Satisfaction, Call Center, Telecommunications, Team Management, Customer Experience, Customer Retention, Call Centers, Access, Training, Coaching, Project Planning, Leadership, Wireless, Outlook, Account Management, Sales
Education
Washington State University
Tacoma Community College 1999 — 2001
Associate of Arts (A.A.), Multi-/Interdisciplinary Studies, General
Baylor Health Care System July 2012 - Present
Supermedia LLC (Formerly Idearc Media) 2010 - June 2012
SuperMedia LLC September 2009 - June 2012
Idearc Media November 2007 - September 2009
Verizon Information Services May 2006 - November 2007
Verizon Wireless October 1998 - October 2002
Skills
SDLC, PMP, MS Project, Software Project..., Business Analysis, PMO, Agile Project Management, Cross-functional Team..., Program Management, Vendor Management, Project Portfolio...
Education
The University of Texas at Dallas - School of Management 2009 — 2011
MBA, Project Management
The University of Texas at Arlington - College of Business 2003 — 2006
BA, Finance
Tarrant County College 2001 — 2003
Associates, Liberal Arts
Cellular Sales June 2012 - April 2013
YP October 2011 - June 2012
Verizon Wireless June 2007 - June 2011
Skills
Sales, Sales Management, Sales Process, Customer Service, Customer Engagement, Customer Retention, Customer Acquisition, Customer Support, Customer Satisfaction, Wireless, Wireless Networking, Wireless Communications..., Training, Employee Training, Coaching, Job Coaching, Coaching Staff, Executive Coaching, Interpersonal..., Interpreting, Interpretation, Leadership, Team Leadership, Loving Life, Gadgets, Google Analytics, Google Adwords, Google Maps, Google Apps, Apple OS, Windows & Mac operating..., Blackberry OS, Android, Droid, Communication Skills, Marketing Communications, Corporate Communications, Team Building, Team Management, Team-oriented, Friendly Personality, Knowledge-hungry Learner, Flexible to Change, Adaptable to Changes, Adaptability, Organization, Mentoring Of Staff, Mentoring New Hires, Team Mentoring, Business Excellence
Education
Tallahassee Community College 2006 — 2011
AA, Pre-Pharmacy
Booz Allen Hamilton November 2010 - Present
tw telecom, inc. April 2010 - November 2010
Verizon Wireless January 2010 - April 2010
Verizon Wireless March 2009 - February 2010
Verizon Wieless January 2007 - March 2009
Verizon Wireless April 2005 - January 2007
Skills
Telecommunications, Project Management, Business Analysis, Process Improvement, Telecom Expense..., Help Desk Support, Microsoft Office, Workflow Management..., NetworX, GSA Schedules, Integration, Management, Cross-functional Team..., Customer Service, Call Centers, ITIL Certified, Service Level Agreements, Project Planning, CRM, Sales Operations, Account Management
Education
Syracuse University 1997 — 2001
BS, Communications & Rhetorical Studies; African American Studies
Columbia High 1993 — 1997
General Education
CenturyLink December 2013 - Present
Clearwire January 2012 - October 2013
Clearwire January 2010 - December 2011
Microsoft (Volt/V April 2008 - November 2009
Panda Perio November 2007 - April 2008
Alaska USA Federal Credit Union January 2007 - November 2007
Qwest November 2005 - October 2006
Qwest July 2004 - November 2005
Qwest July 2002 - July 2004
Verizon Wireless October 1999 - January 2001
Skills
CRM Integration, Salesforce.com, Cross-functional Team..., Management, Sales Operations, Account Management, Sales Management, Direct Sales, Process Improvement, Sales
Education
Tacoma Community College 2000 — 2003
Associates of Arts Science
Verizon Wireless December 2014 - Present
Verizon Wireless November 2013 - December 2014
Child Care Associates May 2008 - November 2013
Skills
CCNA, Cisco Routers, Cisco Technologies, Cisco IOS, OSPF, EIGRP, Troubleshooting, Cisco Call Manager, Cisco Certified, TCP/IP, Cisco Wireless, Active Directory, Windows 7, Networking, VPN, Firewalls, Windows Server, Catalyst Switches, Spanning Tree, ASA Firewalls, ACLS, NAT, Windows Server 2008, CRS-1, IOS-XR, JUNOS, Juniper JNCIA, F5 BigIP, Juniper Technologies, Nexus 7k, Network Design, Cisco Security, Cisco ASA, BGP
Education
Tarrant County College
Associate of Arts and Sciences (AAS), Information Technology
WBBZ-TV January 2014 - Present
Verizon Wireless 2012 - Present
HSBC February 2012 - September 2012
WGRZ-TV (NBC) May 2010 - September 2010
Entercom Buffalo May 2009 - September 2009
The Buffalo News July 2006 - July 2007
Skills
Creative Writer, Editing, Storytelling, Publications, Radio, Broadcast, Interviews, Publishing, Facebook, Blogging, Social Media, Press Releases, Copy Editing, Public Relations, Social Media Marketing, Media Relations
Education
Syracuse University 2008 — 2011
BA, Communication and Rhetorical Studies
Syracuse University 2008 — 2011
Bachelor of Arts, Communication and Rhetorical Studies
Syracuse University 2008 — 2011
Bachelor of Arts, Communication and Rhetorical Studies
Verizon Wireless April 2015 - Present
Motorola Solutions April 2013 - April 2015
Ericsson US November 2008 - April 2013
Ericsson Australia May 2006 - August 2009
Telstra May 2005 - May 2006
FM Global July 2004 - May 2005
Broadcast Australia June 2003 - June 2004
Skills
3G, RF, Transmission, Wireless, WCDMA, LTE, UMTS, 2G, HSPA, RAN, GSM, Telecommunications, GPRS, Radio, Network Optimization, CDMA, BSS, RF Engineering, 4G, Microwave, IP, Cellular Communications, Mobile Communications, Network Design
Education
University of Technology Sydney 2001 — 2004
BEng (Hons), Telecommunications
University of Southern Queensland 1995 — 1997
AssDeg(Hons), Electrical Engineering
TAFE 1993 — 1997
Apprenticeship, Electrical/ Instrumentation
PrideStaff November 2008 - April 2010
Eagle Search & Consulting August 2005 - November 2008
Verizon Wireless June 2000 - January 2003
Southwestern Bell Wireless April 1996 - March 2000
Education
Tabor College 1998 — 2000
Bachelor's, Management & Marketing
ThyssenKrupp Elevator Americas July 2015 - Present
Profit Paradigm February 2010 - Present
Comcast July 2012 - July 2015
2003-2004Verizon Wireless April 1997 - July 2012
Cellco Partnership March 1997 - July 2012
Verizon Wireless January 2004 - June 2012
2006-2011Mohan Ski School November 2006 - February 2011
2003Air Touch Cellular April 2000 - April 2003
Skills
Customer Relations, Telecommunications, Inside Sales, Technical Support, Training & Development, Content Management, Coaching, Mentoring, Teaching, Mobile Devices, Customer Experience, Business Development, Operations Management, Consulting, Wireless, Cellular Communications, Customer Service, Customer Retention, Call Centers, Customer Satisfaction, Cross-functional Team..., Troubleshooting, Sales, B2B, Account Management, Team Leadership, Direct Sales, Sales Operations, Sales Process, CRM, VoIP, Vendor Management, Strategic Partnerships, Training, Mobile Technology, Solution Selling, Management, Product Management
Education
Olympic Community College
General Studies
South Kitsap High School
Tacoma Community College
General Studies
USAF Tech School
Certified Technician, METNAV maintainance
Verizon Wireless March 2009 - April 2015
United Airlines September 1990 - August 2008
Occidental Petroleum Corporation October 1977 - January 1990
Skills
Training, Customer Service, Project Portfolio..., Call Center, Project Management, Mentoring, Employee Training, Account Management, Leadership, Instructional Design, Management, Change Management, Recruiting, Selling, Sales Management, Call Centers, Time Management, Sales Process, Team Leadership, Customer Satisfaction, Customer Retention, Sales, Customer Experience, CRM, Team Building, Process Improvement, Sales Operations, Vendor Management, Operations Management, Salesforce.com, Program Management, Strategy, Performance Management, Coaching, Analysis, Forecasting, Cross-functional Team..., Contract Negotiation, Competitive Analysis, Logistics, Telecommunications
Education
Tulsa Community College 1986 — 1988
Associates, French, Accounting
Syracuse University 1969 — 1972
Fine Arts, Languages
Singapore American School 1963 — 1969
High School, College Prep
Verizon Wireless 2015 - 2015
Sprint July 2012 - November 2014
Ericsson September 2009 - July 2012
Sprint October 2006 - September 2009
Nextel Partners ( Sprint Nextel Affiliate) December 2000 - October 2006
Skills
RF, Wireless, LTE, RF Engineering, GSM, Telecommunications, 3G, Cellular Communications, CDMA, IP, Network Optimization, EVDO
Education
Syracuse University 2000 — 2001
CVE Technology April 2012 - Present
JF Engineering/Network Services October 2008 - Present
Stark Holdings October 2011 - May 2012
Verizon Wireless June 2009 - October 2011
Tek Systems June 2009 - October 2011
J&M Consultants, Inc. June 2008 - October 2008
EDS November 1986 - June 2008
Dell 2008 - 2008
Skills
Cisco Technologies, MPLS, Routing, BGP, OSPF, Juniper, Switches, Routers, Networking, Data Center, Cisco IOS, Network Architecture, WAN, TCP/IP, Juniper Technologies, Network Engineering
Education
Tarrant County College
Millennium Pharmaceuticals February 2010 - Present
Verizon Wireless October 2005 - January 2010
ECRM Labs January 2005 - January 2010
WellPoint April 2005 - September 2005
Syracuse University 2003 - 2005
Skills
Data Warehousing, Business Intelligence, Analysis, Data Modeling, Databases, ETL, PeopleSoft, Requirements Gathering, Testing, XML
Education
Syracuse University 2002 — 2004
M.S, Computer Engineering
University of Madras 1998 — 2002
BE, Electrical and Electronics Engineering
PSBB
Sir M. Venkattasubba Rao
Self Employed June 2011 - Present
Mustard Seeds Private School June 2011 - June 2012
Grapevine Carroll ISD August 2009 - June 2011
Grapevine-Colleyville ISD 2009 - 2011
Verizon Wireless 1996 - 2002
Skills
Motivated self-starter, Organization, Patient, Loves Children, Helpful, Wants to see best in..., Behanior Modificastion, Prompt, Special Education, Social Skills, IEP, Children, Leadership, Sales, Facebook, Speech, Autism Spectrum..., Middle School, Learning Disabilities, Social Studies, Smartboard, Public Speaking, Customer Service, Microsoft Excel
Education
The Ohio State University 1990 — 1990
9 Hours advance Special Needs, A
University of North Texas 1975 — 1977
Bahelor of Science - Education, Elementary Education and Teaching
Tarrant County College 1973 — 1975
General, B
Cornerstone Concepts March 2002 - Present
Verizon Wireless May 1997 - March 2002
Skills
Strategic Planning, Social Media Marketing, Social Media, Marketing Communications, Project Management, Marketing, Customer Service, Small Business Marketing, Sales Management, Marketing Strategy, Entrepreneurship, Management, Business Development, Account Management, Direct Sales, Training, Sales
Education
Syracuse University 1982 — 1988
Syracuse University - Martin J. Whitman School of Management 1981 — 1988
MBA, Business
First American Payment Systems May 2007 - Present
American Messaging Services (Verizon) 2006 - 2007
Verizon Wireless 1998 - 2007
Skills
Call Center, Customer Service, Customer Experience, Workforce Management, Team Building, Process Improvement, Team Leadership, Telecommunications, Leadership, Coaching, Customer Retention, Forecasting, Call Centers, Training, Vendor Management, CRM, Customer Satisfaction
Education
Tarrant County College 1993 — 1996
Associate, Arts
Verizon Wireless February 2003 - Present
RecruitSoft July 2001 - October 2001
Horizon Blue Cross Blue Shield of NJ September 1995 - June 2000
Skills
Microsoft Office 2007, Visio
Education
Syracuse University 1987 — 1991
B.A., Psychology
Bank of America Merrill Lynch January 2011 - December 2013
Novartis Consumer Health November 2009 - October 2010
Verizon Wireless 2008 - 2009
Wipro Technologies February 2001 - July 2008
CMOS software September 1998 - January 2001
Skills
Vendor Management, Program Management, Budget Management, Staff Augmentation, Offshore Management, Technical Project..., Budgets, Strategy, Management, Consulting, Service Delivery, Information Technology, SDLC, Project Portfolio..., Software Development, Cross-functional Team..., Project Management, Business Analysis, Requirements Analysis, Software Project..., IT Strategy
Education
Symbiosis institute of Management Studies 2002 — 2003
MBA, Finance and Information Technology
Univ. of Mangalore 1994 — 1998
Bachelor of Engineering (B.E.), Computer Engineering
Solutionary December 2012 - Present
Boyd Gaming March 2008 - November 2012
Ameristar Casino 2006 - 2008
SmartConnect 2006 - 2006
Verizon Wireless 2003 - 2006
Skylight Financial 2002 - 2003
Digital Service Consultants 2001 - 2002
AgentSecure.com 1999 - 2001
Ace Hardware 1995 - 1999
USAF 1985 - 1994
Skills
Security, Information Security, Network Security, CISSP, PCI DSS, SOX Compliancy, Disaster Recovery, Information Security..., Vulnerability Assessment, Penetration Testing, Security Management, IT Audit, Security Audits, Vulnerability Management, IDS, Active Directory, IT Operations, Computer Forensics, Security Awareness, Computer Security, Risk Assessment, Networking, Firewalls, Data Center, IT Strategy, Application Security, Information Technology
Education
Syracuse University 1985 — 1988
Criminal Justice
Verizon Wireless 2007 - Present
Pepco Energy Services, Inc. 1999 - 2007
Mobil Oil 1996 - 1999
McKenna & Cuneo LLP 1994 - 1996
Education
Syracuse University College of Law 1988 — 1991
JD
The George Washington University 1985 — 1988
BA, Economics
Bank of America Merchant Services August 2013 - Present
PCV Murcor January 2013 - May 2013
Velocity Processing December 2008 - June 2011
US Debt Resolve April 2007 - December 2008
Debt Settlement America April 2006 - April 2007
US Credit Management July 2004 - December 2005
CellStar, Inc June 2003 - March 2004
Verizon Wireless January 2003 - June 2003
General ManagerPremiere Plan Design, Inc November 2000 - December 2001
Texas Workforce Commission October 1996 - November 2000
Skills
Negotiation, Account Management, Contract Negotiation, Customer Relations, Customer Service, Excel, Word, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Sales Management, Sales, Marketing, Leadership, Business Planning, Marketing Strategy, New Business Development, Recruiting, Team Building
Education
Tarleton State University 1988 — 1991
BAAS, General Business
Texas State Technical College 1985 — 1987
Associates Degree, Supermarket Management
Morton High School
General Studies
Verizon Wireless 1998 - Present
SBA 1997 - 1998
Monro Muffler Brake 1995 - 1997
Mayberry, Licht, Goldman & Leone June 1992 - March 1993
Skills
Zoning, Permitting, Real Estate, Leases, Budgeting, Contract Negotiation, Planning, Construction Management, Real Estate Development, Site Selection, Land Use, Due Diligence, Land Use Law, Project Planning, Telecommunications, Location Intelligence, Project Management, Lease Negotiations, Contract Management, Negotiation, Site Acquisition, Construction, Budgets
Education
Greater Rochester Association of Realtors 2007 — 2007
Certificate, Real Estate Sales
Syracuse University 1987 — 1992
B. Arch., Architecture
Harris Corporation October 2012 - Present
Clearwire (now Ericsson) February 2007 - March 2012
Verizon Wireless 2001 - 2006
AirTouch International 1991 - 1999
Nynex Mobile 1987 - 1991
Skills
RF Engineering, RF, GSM, CDMA, UMTS, LTE, System Design, WiMAX, WiFi, 3G, IP, Network Optimization, Radio, Wireless, Microwave, EVDO, 4G, Cellular Communications, Telecommunications, RF design, Antennas, Optimization, Backhaul, Troubleshooting, Systems Design, RF Design, GPRS
Education
Syracuse University
B.A., Geography and Demographics
Verizon Wireless February 2012 - Present
Lunarpages March 2011 - October 2011
CalAmp (Irvine) November 2010 - March 2011
AzaSports Entertainment (Germany) May 2010 - August 2010
Novodyne Microelectronics, Inc. (Burbank) March 2009 - May 2010
Imfasiz (Germany) February 2009 - March 2009
Logica (Germany) June 2008 - February 2009
Deutsche Telekom AG, (Germany) October 2006 - April 2008
Metro Cash and Carry July 2000 - August 2006
Airtours April 1998 - April 1999
Skills
Agile Methodologies, Databases, Java, JavaScript, MySQL, PHP, Subversion, XML, jQuery
Education
Technische Universität Darmstadt 2004 — 2008
Bsc. Science, Computer Science
Javita Coffee Co. March 2015 - Present
Servfast (education) October 2012 - March 2013
Cablevision January 2011 - December 2011
Comcast Cable December 2009 - January 2011
Verizon Wireless June 2008 - December 2009
Continental Airlines July 2001 - July 2007
Nordstrom October 2005 - June 2006
Xerox January 1999 - December 2000
AT&T Capital Leasing and Sales 1996 - 1998
NCS Technologies 1993 - 1996
Skills
Consultative Selling, Solution Selling, Cold Calling, Salesforce.com, Direct Sales, High Speed Internet, Sales Process, Channel, Recruiting, Customer Retention, Talent Acquisition, Team Building, Sourcing, Coaching, Office Administration, Juvenile Court, Technical Support, Legal Support Services, Marketing, Retail, Selling
Education
Servfast Computers, llc 2012 — 2013
A+ certified, microsoft administration
Centenary College 2008 — 2009
Business Administration and Management, General
Capri Institute 1996 — 1998
Esthetician, Aesthetician/Esthetician and Skin Care Specialist
Taylor Business Institute
Certification, Business Administration and Management, General, 3.0
AT&T September 2010 - Present
Broadview Networks October 2009 - September 2010
Medical Sales Management August 2008 - October 2009
Sprint Nextel May 2005 - July 2008
Verizon Wireless November 1996 - July 2004
Skills
Solution Selling, Sales Operations, Sales Process, Management, Strategy
Education
Syracuse University
BA, Economics
Verizon Wireless June 2014 - Present
Verizon Wireless December 2012 - June 2014
Verizon Wireless January 2012 - December 2012
Verizon Wireless 2009 - 2011
Skills
Wireless, 4G, Cellular Communications, CDMA, Troubleshooting, Mobile Devices, Wireless Networking, IP, Telecommunications, Call Center, Customer Experience, VoIP, Customer Satisfaction, LTE, Customer Retention, EVDO, T1, M2M, Customer Service, 3G, IP Multimedia Subsystem, Cisco Certified, Juniper Switches, Juniper, Firewalls, Checkpoint Security, IPSec, VPN, MPLS, Nokia IPSO, SRX, Wireshark, Routing Protocols, Routing, Switching, WAN, LAN-WAN, PDSN, SIP, VoLTE, Juniper Technologies
Education
Western Governors University 2013 — 2015
Bachelor’s Degree, Information Technology Network Administration
Tarrant County College 2011 — 2012
Associate's degree, General Studies
Verizon Wireless April 2014 - Present
Historic Mount Vernon, George Washington's Estate and Gardens August 1999 - Present
Skills
Horses, Dogs, Event Planning, Public Speaking, Microsoft Office, PowerPoint, Research, Social Media, Microsoft Word, Customer Service, Microsoft Excel, Leadership, Editing, Fundraising
Education
Sweet Briar College 2008 — 2012
Bachelor of Arts (B.A.), Business Administration and Management, General
Verizon Wireless 2003 - 2004
Education
Tarrant County College 2008 — 2012
Registered Nurse, Registered Nursing/Registered Nurse
Verizon Wireless April 2013 - Present
Verizon Wireless September 2010 - March 2013
Verizon Wireless September 2009 - August 2010
Verizon Wireless October 2007 - September 2009
Education
Florida State University 2006 — 2011
Bachelor's degree, Social Science
Tallahassee Community College
Associate of Arts
BNSF Railway December 2011 - Present
Verizon Wireless August 2008 - November 2011
Circuit City May 2005 - December 2008
Sprint August 2007 - August 2008
Skills
Customer Satisfaction, Project Management, Telecommunications, Account Management, Customer Service, Sales, Sales Operations, Team Leadership, Team Building, Solution Selling, Customer Retention, Direct Sales, Customer Experience, Wireless, Operations Management, Sales Management, Microsoft Excel, Training, Retail, Microsoft Office, Leadership
Education
Tarrant County College
Lipsky & Associates, Inc February 1993 - Present
Realty Executives of Texas September 2002 - February 2003
Verizon Wireless December 2000 - April 2002
Skills
Strategic Planning, Process Improvement, Operations Management, Customer Service, Team Building, Budgets, Financial Analysis, Project Management, Change Management, Vendor Management, Risk Management, Business Strategy, New Business Development, Business Analysis, Negotiation, Sales Management, Team Leadership, Program Management, Credit, Contract Negotiation
Education
Tarrant County College 1993 — 1994
General Studies
University of Oklahoma 1991 — 1993
General Studies
Verizon Wireless March 1997 - April 2013
Bronx Municipal Hosp Ctr July 1989 - October 1994
Skills
Telecommunications, Wireless, CDMA, LTE, Call Center
Education
Technical Career Institutes
Associate's degree, Administrative Assistant and Secretarial Science, General
Verizon Wireless June 2015 - Present
Verizon Wireless November 2013 - May 2015
Verizon Wireless March 2011 - November 2013
The Star Press 2008 - 2010
Sallie Mae 2006 - 2008
Northeast Indiana Innovation Center 2006 - 2006
Taylor University 2005 - 2005
EMAP Advertising, London, UK 2004 - 2004
Education
Taylor University 2001 — 2005
B.A, International Business and Marketing
Verizon Wireless 2011 - Present
Verizon Wireless 2001 - 2011
Skills
Telecommunications, Call Centers, Fraud, Process Improvement, Quality Assurance, Training, Microsoft Office, Team Leadership, Outlook, Database Queries, SQL, Customer Retention, Customer Service
Education
Tarleton State University 1994 — 1996
Master of Business Administration (M.B.A.), Marketing
Texas State University-San Marcos 1988 — 1994
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Minute Menu Systems, LLC February 2013 - Present
Dell - Contracted with AIG Global Services October 2012 - March 2013
GTI Computer Services June 2011 - July 2012
Tyler Technologies 2005 - March 2011
DGP Properties January 2005 - August 2005
Eddie Bauer 2004 - 2005
Orrtax Software Solutions 2002 - 2004
Verizon Wireless 2002 - 2002
The Bombay Company 1999 - 2002
Skills
Technical Support, Technical Analysis, Security, Troubleshooting, Help Desk Support, Software Installation, Computer Hardware, Remote Support, Microsoft SQL Server, Microsoft Operating..., Operating Systems, Windows 7, Software Documentation, Microsoft Office, Business Management, Management, Remote Desktop, Customer Service, Citrix, Outlook, Active Directory, SharePoint, Computer Repair, Access, CRM, Home Networking, ITIL, Analytic Thinking, Computer Maintenance, Critical Thinking, Blackberry Enterprise..., Software Training, Desktop Support, Database Admin, Customer Relations, Thinking Outside The Box, Bookkeeping, Technical Presentations, Personal Development, Volunteer Training, Fundraising, HDI, Hands-on Training, Office Management, POS, Accounting
Education
University of Phoenix 2002 — 2005
Bachlors of Science, Business and IT Mangement
Tarrant County College 1999 — 2001
AA, General Studies with Computer Science Minor
Various
Master's degree
Verizon Wireless Fiber line processDomtarOctober 2012 - Present
Education
Tarleton State University 2006 — 2009
BA, History
Verizon Wireless June 2010 - June 2014
Verizon Wireless January 2009 - May 2010
The University of South Carolina Aiken August 2005 - May 2008
United Way September 2007 - December 2007
ASCO Valve May 2007 - August 2007
Pacesetter Program, USCA July 2005 - August 2006
Skills
Microsoft SQL Server, HTML5, CSS, Customer Service, Troubleshooting, Microsoft Access, Databases, Visual Basic, Jython, T-SQL, Wireshark, Microsoft Office, Time Management, Microsoft Word, Community Outreach, Customer Satisfaction, Data Entry, Microsoft Excel, Event Planning, Team Leadership, Fundraising, PowerPoint, Research, Windows, Leadership, Teamwork, Outlook, Social Networking, Volunteering, Mentoring
Education
Technical College of the Lowcountry 2014 — 2016
Associate of Science (A.S.), Computer Science
University of South Carolina-Aiken 2004 — 2008
Bachelor of Science (BS), Business Admin
Self-employed November 2003 - Present
Verizon Wireless May 1995 - November 2003
GTE August 1972 - November 2003
Skills
Project Management, Leadership Development, Strategic Planning, Public Speaking, Budgets, Microsoft Office, Leadership, Business Analysis, Software Development, Microsoft Excel, Nonprofits, Teaching, Event Planning, Research
Education
Taylor University 1966 — 1969
Bachelor of Science (BS), Philosophy and Religious Studies
Taylor University 1966 — 1969
Bachelor of Science (BS), Philosophy
Verizon Wireless 2004 - Present
primeco 1995 - 1997
Skills
Wireless, 3G, 4G, Cellular Communications, Unix, Ethernet, LTE, TCP/IP, GSM, Telecommunications, IP, CDMA, VoIP, SIP, UMTS
Education
Syracuse University
BA,BSEE
Verizon Wireless February 2014 - Present
Sprint October 2011 - February 2014
Finish Line November 2009 - December 2011
Skills
Customer Service, Telecommunications, Sales, Wireless, Social Media
Education
Tallahassee Community College 2012 — 2013
Associate of Arts (A.A.), Computer Engineering and Computer Science
Verizon Wireless
Skills
Customer Retention, Customer Service, Management, Sales, Call Centers, Customer Experience, Customer Satisfaction, Leadership, Microsoft Office, Project Management, Team Building, Team Leadership, Telecommunications, Technical Support, Wireless, Training
Education
Tarleton State University 2003 — 2008
Bachelor of Science (BS), Political Science and Government
Tarleton State University 2003 — 2008
Bachelors of Science, Business Administration and Management, General
TRC Staffing Services, Inc. June 2015 - August 2015
Verizon Wireless March 2015 - June 2015
APAC Customer Services November 2013 - March 2015
Bob Evans 2013 - 2013
First baptist church April 2011 - February 2012
Skills
Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Social Media, Teaching, Time Management
Education
Tarleton State University
English/Language Arts Teacher Education
Self-employed October 2013 - Present
Metropolitan Property Developers LLC August 2013 - Present
Verizon Wireless February 2011 - May 2013
Alltel Wireless October 1987 - February 2011
Skills
Construction, Renovation, Contractors, Residential Homes, Small Business, Construction Management, Contract Negotiation, New Business Development, Strategic Planning, Entrepreneurship, Team Building, Customer Service
Education
Tarrant County College 1986 — 1988
Electrical and Electronics Engineering