Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Verizon Wireless Employees
Infosys March 2015 - Present
Infosys June 2014 - March 2015
Verizon Wireless 2013 - 2013
Spotnote September 2011 - August 2012
Roush Industries February 2012 - April 2012
New York Merchants Protective Co., Inc June 2006 - July 2011
Credit Suisse April 2008 - March 2009
Skills
Competitive Analysis, Strategy, Business Development, Business Planning, Mergers, Management, Marketing, Social Media, Analysis, Business Strategy, Due Diligence, Advertising, Data Analysis, New Business Development, Strategic Planning, Contract Negotiation, Market Research, Market Analysis, Analytics, Investments, Account Management, Leadership, Entrepreneurship, Portfolio Management, Management Consulting, Marketing Strategy, Start-ups, Strategic Partnerships, Cross-functional Team..., Product Management, Integrated Marketing, Segmentation, Product Marketing, Business Analysis
Education
University of Michigan - School of Information 2013 — 2014
MBA/MSI, Information Science - Human Computer Interaction
University of Michigan - Stephen M. Ross School of Business 2011 — 2014
MBA/MSI
Tufts University 2002 — 2006
BA, Political Science & Psychology
University of Michigan
Master of Business Administration (MBA)
Verizon Wireless May 2011 - Present
T-Mobile June 2008 - April 2011
Skills
Customer Experience, Retail, Management, Wireless, Customer Retention, Telecommunications, Direct Sales, Cellular Communications, Mobile Devices, Customer Satisfaction, Leadership, Leadership Development, Account Management, Sales, Sales Management, Sales Operations, Sales Process, Solution Selling
Education
Troy University 2012 — 2014
University of Cincinnati 2007 — 2011
Verizon Wireless August 1988 - Present
Skills
General Ledger, Finance Operations, Financial Reporting, Sales Commissions
Education
Troy University 1980 — 1984
Bachelor of Science, Accounting
CenturyLink August 2015 - Present
CenturyLink August 2015 - Present
Sprint 2014 - 2015
Verizon Wireless August 2004 - April 2014
USAMobility February 1996 - August 2005
Metrocall Paging January 1996 - July 2004
Skills
Christian Ministry, Sales Management, Account Management, Sales, Management, Wireless, Customer Retention, Direct Sales, Cold Calling, Solution Selling, Sales Process, Telecommunications, Sales Operations, Sales Presentations, Unified Communications, B2B, VoIP, Selling, M2M, Strategic Partnerships
Education
Truckee Meadows Community College 2011 — 2015
Bachelor of Business Administration (BBA)
Banning high school 1985 — 1988
Theology/Theological Studies
Regions Financial Corporation June 2014 - Present
Five Star Credit Union November 2012 - June 2014
Wells Fargo Bank May 2009 - November 2012
Wells Fargo (Formerly Wachovia Bank) October 2005 - April 2009
Verizon Wireless November 2003 - October 2005
Verizon Wireless October 1996 - October 2003
Skills
Small Business Lending, Credit, Customer Service, Commercial Lending, Lines Of Credit, Loan Origination, Mortgage Banking, Commercial Banking, Retail, Credit Analysis, Risk Management, Coaching, Branch Banking, Inventory Management, Call Center, Cash Management, Training, Customer Retention, Management, Underwriting, Marketing Strategy, Asset Managment, CRM, Leadership, Investments, Sales Process, Recruiting, Financial Analysis, Real Estate, Temporary Placement, Customer Experience, Call Centers, Hiring, Selling, Strategic Financial..., Team Building, Employee Training, Customer Satisfaction, Cold Calling, Finance, Retirement Planning, Insurance, Financial Risk, Portfolio Management, Sales
Education
Troy University 1994 — 1996
Bachelor of Science (B.S.), Counseling Psychology
The University of Toledo August 2014 - Present
Verizon Wireless December 2013 - August 2014
110th Chemical Battalion (Technical Escort) - US ARMY June 2012 - January 2013
110th Chemical Battalion (TE) - US ARMY October 2010 - June 2012
F/333 Field Artillery (Target Acquisition Battery) October 2009 - October 2010
Biological Integrated Detection System Platoon November 2005 - October 2009
555th Maneuver Enhancement Brigade November 2003 - November 2005
Toledo Molding and Die November 2002 - November 2003
South Carolina Department of Mental Health November 2001 - November 2002
Skills
Military Operations, Management of Personnel..., Social Perceptiveness, Coordination, Critical Thinking, Judgment and Decision..., Negotiation, Complex Problem Solving, Active Listening, Evaluating Performance..., Systems Evaluation, Written Expression, Instructing, Deductive Reasoning, Inductive Reasoning, Time Management, Training, Microsoft Office, Team Leadership, Hazardous Waste..., Radiation Safety, Analytical Thinking, Adaptability, Risk Management, Employees, National Security, Continuous Improvement, HAZWOPER, Infantry Tactics, Counterinsurgency, Army, Military, Recruitment Training, Security Clearance, Weapons of Mass..., CBRN, Management, Hazardous Materials, Force Protection, Counterterrorism
Education
University of Toledo 2014 — 2016
Masters of Biomedical Science, Physician Assistant
Troy University 2007 — 2011
BS, Criminal Justice
Sylvania Northview High School 1995 — 1999
Smith & Associates Marketing Firm Inc. February 2013 - Present
AT&T November 2012 - Present
Verizon Wireless September 2010 - August 2011
Skills
Sales
Education
Troy University 2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Troy University 2005 — 2010
Bachelor of Science (B.S.), Marketing
Charter Communications September 2014 - Present
Verizon Wireless April 2010 - September 2014
Sprint June 2005 - May 2009
Skills
Solution Selling, Account Management, Direct Sales, Sales Process, Telecommunications, Customer Retention, Managed Services, Wireless, Mobile Devices, Customer Experience, Cold Calling, B2B, VoIP, Sales, Cellular Communications, Sales Presentations, Sales Management, Customer Satisfaction, Customer Service, Team Leadership, Leadership, Team Building, Management, Sales Operations, Training, Marketing, Inventory Management, Salesforce.com
Education
Troy University 2005 — 2009
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Self-Employed November 2013 - Present
Orchard Park CSD August 2009 - Present
Delaware North Companies September 2005 - Present
Muscular Dystrophy Association January 2012 - October 2013
Verizon Wireless July 2010 - January 2012
Tuxedo Junction August 2005 - July 2010
Anspach Meeks Ellenberger LLP September 2006 - July 2007
Skills
Wireless, Customer Retention, Territory, Direct Sales, Cold Calling, Fundraising, Public Speaking, Account Management, Staff Training, Event Management, Grant Writing, Sales, Event Planning, Social Media Marketing, Social Networking, Customer Service, New Business Development, Coaching, Social Media, Facebook, Nonprofits, Team Building, Training, Microsoft Office, Online Marketing, Community Outreach, Teamwork, Community Development, Outlook, Retail, Blogging, Marketing, Business Development
Education
Trocaire College 2014 — 2016
Bachelor of Applied Science (BASc), Healthcare Informatics
Orchard Park 2000 — 2004
AT&T December 2014 - Present
Verizon Wireless 2013 - 2014
Verizon Wireless February 2011 - September 2013
Verizon Wireless June 2009 - February 2011
Phone Smart May 2005 - June 2009
Alltel Wireless 2003 - 2005
Alltel Wireless 2001 - 2003
Skills
Wireless, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Microsoft Office, Sales, Telecommunications, Cellular Communications, Mobile Devices, Store Management, Team Leadership, Inventory Management, Team Building, LTE, Loss Prevention
Education
Trident Technical College 2006 — 2008
Associate of Arts (AA)
All Risks, Ltd June 2013 - Present
Verizon Wireless April 2006 - March 2010
U.S. Cellular February 2003 - May 2007
Skills
Sales, Sales Management, Insurance, Risk Management, Account Management, Team Building, Customer Service, Management, Process Improvement, Leadership, Team Leadership, Training, Negotiation, Business Analysis, CRM
Education
Troy University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 4.0
Troy University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Risk Management and Insurance, 3.667
Troy University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Risk Management and Insurance
Windstream Communications August 2006 - December 2014
Alltel Wireless October 2003 - July 2006
Verizon Wireless April 1998 - October 2003
GTE September 1997 - March 1998
Skills
Computer Network..., Telecommunications, Leadership, Operations Management, Customer Service, Process Improvement, Six Sigma, ADSL, International Business, ATM Networks, Ethernet, IP, Managed Services, Training, Vendor Management, German, VoIP, Wireless
Education
University of Kentucky 1997 — 2000
Master of Business Administration (M.B.A.), Business Administration and Management, General, GPA 3.9
Wheaton College 1987 — 1991
Bachelor's Degree, History, Biblical Studies, GPA 3.8
Trinity International University 1992 — 2008
Master's Degree, Christian Studies
Verizon Wireless February 2015 - Present
T-Mobile October 2009 - July 2013
Blockbuster April 2008 - February 2010
Papa Johns May 2004 - July 2007
Skills
Customer Service, Troubleshooting, Microsoft Word, Leadership, Customer Satisfaction, Technical Support, Computer Hardware, Outlook, Microsoft Office, Windows 7, Data Entry, Public Speaking, Software Documentation, TCP/IP, Telephone Skills, PowerPoint, Time Management, Network Security, Windows, Training, Teamwork, Networking, Computer Repair, Windows Server, Call Centers, Operating Systems, Access, Wireless Networking, Customer Experience, Help Desk Support, Software Installation, Sales, VoIP, Cisco Technologies, Microsoft Excel, Account Management, Problem Solving, Team Building, Cisco IOS, Mobile Devices, HTML, Hardware, Inventory Management, Retail
Education
Trident Technical College 2013 — 2016
Associate of Science (AS), Computer Programming/Programmer, General
Adorabelly Design April 2015 - Present
Village of Stone Park April 2008 - Present
Verizon May 2013 - January 2015
Verizon Wireless January 2005 - May 2013
Verizon Wireless April 2001 - January 2005
Verizon Wireless April 2000 - April 2001
Verizon Wireless December 1995 - April 2000
Skills
Project Management, Program Management, Business Analysis, Leadership, Process Improvement, Team Leadership, Telecommunications, Integration, Management, Customer Experience, Product Management, Wireless, Mobile Devices, Call Centers, Customer Retention, Customer Satisfaction, Solution Selling, Account Management, Vendor Management, Sales Operations, Sales, Cellular Communications, Cross-functional Team..., Direct Sales, Training, Strategy, Strategic Partnerships, VoIP, Managed Services, Mobile Technology, Sales Process, CRM, 4G, Customer Service, Marketing, Strategic Planning, Consulting, Team Building, Business Development, Sales Management, B2B, Salesforce.com, LTE, Unified Communications, M2M, Product Marketing, CDMA, Microsoft Office, Networking, Product Development
Education
Triton College
Business Administration and Management, General
Verizon Wireless June 2014 - Present
Truman State University August 2013 - February 2014
Kingdom House August 2013 - August 2013
Fund for the Public Interest May 2013 - July 2013
Kirlin's Hallmark October 2012 - May 2013
Restaurant Schuwer July 2011 - July 2012
YMCA Camp Lakewood May 2010 - August 2010
Skills
Customer Service, Grassroots Fundraising, Canvassing, Non-profit Leadership, Fundraising, Team Building, Leadership, Editing
Education
Truman State University 2010 — 2014
Political Science, International Studies and German
Universität des Saarlandes 2011 — 2012
Non-degree Seeking, German Studies
Veterans United Home Loans August 2013 - Present
Verizon Wireless October 2010 - August 2013
Alltel Wireless 2007 - 2009
Skills
Customer Retention, Direct Sales, Customer Experience, Sales Operations, Sales, Sales Management, Customer Satisfaction, Wireless, Telecommunications, Account Management, Retail, Solution Selling, Sales Process, Cold Calling, Retail Sales, Call Centers, Selling
Education
Truman State University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management
Opelika-Auburn News BH Media November 2008 - Present
Verizon Wireless August 2007 - November 2008
Alltel Wireless June 2002 - August 2007
Alltel Communications June 2002 - August 2007
Alltel Communications June 2002 - August 2007
Alltel Communications June 2002 - August 2007
Skills
PowerPoint, Microsoft Office, Outlook, Sales Management, Customer Relations, Budgeting, Customer Satisfaction, Forecasting, Product Development, Market Planning, Promotions, Advertising, Consultative Selling, Social Media Marketing, Retail, B2B, Coaching, Sales Process, Account Management, Problem Solving, Social Media, Contract Negotiation, Supervisory Skills, Budgets, Training, Sales, Online Advertising, CRM, Management, Event Planning, Customer Service, Marketing Strategy, Project Planning, Email Marketing, Marketing Communications, Program Management, Selling, Marketing, Online Marketing, Advertising Sales, Event Management, Cold Calling, Direct Sales, Social Networking, Sales Presentations, Digital Marketing, Product Management, Call Centers, Interviews, Hiring
Education
Enterprise State Junior College 1995 — 1996
Troy State University
LIST Birmingham April 2015 - Present
DR Horton April 2014 - April 2015
Enterprise Rent-A-Car July 2012 - January 2014
Enterprise Rent-A-Car July 2012 - September 2013
Verizon Wireless November 2009 - June 2010
Circuit City September 2008 - July 2009
Skills
Fleet Management, Sales, Sales Management, Sales Process, Account Management, Customer Satisfaction, Cold Calling, Vehicles, Customer Service, Customer Retention, Profit, Automotive, finance, Managerial Finance, Personal Finance, Corporate Finance
Education
Troy University
Bachelor of Business Administration (B.B.A.), Finance
George C Wallace State Community College-Hanceville 2006 — 2008
Bachelor of Business Administration (B.B.A.), General Studies
Verizon Wireless February 2015 - Present
Verizon Wireless February 2012 - February 2015
Verizon Wireless November 2007 - February 2012
Verizon Wireless February 2005 - November 2007
Skills
Telecommunications, Customer Retention, Call Centers, Customer Experience, Team Leadership, Microsoft Office, Competitive Analysis, Wireless, Salesforce.com, Account Management, Direct Sales, Solution Selling, Mobile Devices, Sales, B2B
Education
Trident University International 2010 — 2012
Master of Business Administration (MBA), Project Management
University of Phoenix-Sacramento Valley Campus 2007 — 2009
Bachelor of Science (BS), Business Management
Providing Leading Solutions,LLC August 1989 - Present
InfoVisionHQ August 2011 - January 2015
T. D. Jakes Ministries, Inc./The Potter's House of Dallas, Inc. January 2007 - August 2011
Verizon Information Services August 2006 - December 2006
PepsiCo Frito Lay November 2005 - August 2006
Verizon Wireless June 2005 - October 2005
MEplusYOU Agency (formerly IMC2) March 2005 - June 2005
Skills
SDLC, Software Project..., Project Management, Program Management, PMO, Resource Management, SharePoint, Information Technology, MS Project, Requirements Analysis, PMP, Integration, Leadership, Project Portfolio..., Telecommunications, Business Process, Vendor Management, IT Strategy, IT Management, Strategy, Scrum, Visio, Business Process..., Agile Project Management, Business Intelligence, Enterprise Architecture, Business Analysis, ITIL, Agile Methodologies, CRM, Software Development, IT Service Management, Software Documentation, Process Improvement, ERP, Outsourcing, Consulting, Management, Cross-functional Team..., Quality Assurance, Testing, Change Management, Project Planning, Databases, Microsoft Project, Team Building, Strategic Planning, Training, Public Speaking, Team Leadership
Education
Trinity College of the Bible and Trinity Theological Seminary 2012 — 2014
Master of Arts (M.A.), Theology
University of North Texas
BA, Computer Science and Economics
Verizon Wireless June 2012 - Present
Sears Holdings Corporation July 2010 - May 2012
Circuit City August 2006 - March 2009
Skills
Wireless, Call Centers, Telecommunications, Cellular Communications, Customer Experience, Technical Support, Troubleshooting, CDMA, Customer Retention, Wireless Networking, LTE, VoIP, Customer Satisfaction, 4G, Mobile Devices
Education
Troy University Dothan 2006 — 2011
Bachelor's Degree, Applied Computer Science, 3.25
Verizon Wireless July 2014 - Present
National Jewelry And Pawn November 2012 - July 2014
hhgregg October 2009 - November 2012
Lowe's Home Improvement July 2002 - October 2009
Target March 2000 - July 2002
AAFES 1996 - 1997
US Army October 1984 - May 1989
Skills
Retail, Merchandising, Sales, Customer Service, Leadership, Training, Loss Prevention, Management, Customer Satisfaction, Security, Inventory Management, Marketing, Team Leadership, Sales Management, Pricing, Inventory Control, Store Operations, Excellent written and..., Able to work capably..., Safety, Retail Sales, Team Building, Mobile Technology, Wireless, Mobile Communications, Visual Merchandising, Customer Support, Customer Engagement, Customer Relations, People Management, People Skills, People-oriented, Public Relations, Customer Retention, Three years loss..., Five years direct..., Ability to make..., Store Management, Microsoft Office, Customer Experience, Sales Operations, Consumer Electronics, Time Management, Profit, Sales Process, Troubleshooting, Hiring, Interviews, Sales Presentations, Fashion Jewelry
Education
Troy State University 1990 — 1995
Bachelor of Science (BS), Criminal Justice, 3.5
Toyota USA June 2015 - Present
Side Smirk January 2013 - Present
The NewGov Foundation July 2014 - February 2015
Goodmind December 2010 - May 2013
Farmorganix December 2010 - April 2013
Goodmind November 2005 - February 2011
Verizon Wireless April 2004 - May 2005
U.S. PIRG May 2003 - December 2003
Skills
Blogging, Social Media, Strategic Planning, Market Research, Marketing Communications, New Media, Marketing Strategy, Social Media Marketing, Marketing Research, Digital Marketing, Online Advertising, Social Networking, Custom Content Creation, Business Strategy, Business Management, Business Intelligence, Editing, Execution, Online Marketing, Organizational..., Qualitative Research, Telecommunications, Usability, User Experience, User Interface, Writing, Content Publisher, Heuristics, Online Research, Digital Strategy, Data Analysis, Consumer Insights, Marketing, Digital Media, Market Analysis, Web Content Creation, Online Content Creation, Account Management, Microsoft Office, Customer Insight, Management, Analytics, Segmentation, B2B Marketing, Competitive Analysis, Competitive Intelligence, Integrated Marketing, Consumer Behaviour, Lead Generation, Social Media Measurement
Education
Tulane University
BA, Sociology, Business
University of Amsterdam
John Jay High School
Nadeau - Furniture with a Soul July 2014 - Present
Celadon at Home October 2013 - July 2014
Nadeau - Furniture with a Soul February 2012 - October 2013
Verizon Wireless April 2009 - 2011
Starbucks 2007 - 2008
Skills
Interior Design, Furniture, Space planning, Social Media Marketing, Visual Merchandising, Product Knowledge, Retail Sales, Furnishings, Decoration, Customer Support, Market Research, Sales Operations, Project Management, Inventory Management, Sales Management, Solution Selling, Technical Support, Mobile Communications, Customer Service..., Training, Cellular Communications, Wireless, Customer Service, Customer Retention, Sales, Team Leadership, Management, Telecommunications, Mobile Devices, Networking, Mobile Technology, Customer Experience, Call Centers, Public Speaking, Leadership
Education
Trident Technical College 2006 — 2009
Business Administration and Management, General
Toll Brothers Inc. August 2013 - Present
Verizon Wireless September 2001 - May 2007
Vial, Hamilton, Koch & Knox 1992 - 1995
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates August 1988 - August 1990
Skills
Customer Service, Contract Negotiation, Negotiation, Sales, Residential Homes, Marketing, Investment Properties, Outlook
Education
Trinity College-Hartford 1984 — 1988
Bachelor of Arts (B.A.), English Literature
Neon - An FCB Health Company June 2015 - Present
Havas Life November 2014 - Present
Havas Life 2013 - November 2014
IOMEDIA 2012 - 2012
Forest Laboratories 2011 - 2012
Freelance 2010 - 2011
MacMillan Communications / Beckerman PR 2008 - 2009
HistoryMiami 2005 - 2008
Actors' Playhouse at the Miracle Theatre 2004 - 2005
Verizon Wireless 2001 - 2003
Skills
Copy Editing, Marketing Communications, Content Management, Public Relations, Proofreading, AP Style, AMA Style, AMA style, Ap Style, Creative Direction, Content Development, Marketing, Newsletters, Blogging, Copywriting, Media Relations
Education
Troy University
B.S., Secondary Education, English/Language Arts, Cum Laude
HOFF INDUSTRIES August 2009 - Present
It Works Global 2013 - 2014
Verizon Wireless September 2012 - April 2013
Walmart May 2007 - September 2010
Skills
Social Networking, Marketing Communications, New Business Development, DoD, Strategic Planning, Public Speaking, Social Media, Account Management, Team Building, Customer Service, Process Improvement, Microsoft Office, Business Development, Team Leadership, Marketing, Program Management, Sales, Security, Social Media Marketing, Marketing Strategy, Leadership, Enterprise Architecture, Integration, Public Relations, Management, Entrepreneurship, Project Management, Training, Cross-functional Team..., IT Management, Networking, Cloud Computing, Market Research, Sales Process
Education
Troy University in Montgomery 1998 — 2002
Bussiness
Verizon Enterprise Solutions July 2014 - Present
Verizon Enterprise Solutions January 2012 - June 2014
Verizon Wireless November 2009 - December 2011
Verizon Wireless February 2007 - October 2009
Verizon Wireless December 2005 - January 2007
Ameriquest Capital Group April 2005 - November 2005
T-Mobile March 2004 - March 2005
Latitude Communications, Inc September 2003 - January 2004
Bargain Network July 2002 - May 2003
Skills
Operational Excellence, Performance Excellence, Sales Excellence, Organizational..., Solution Selling, Sales Management, Sales Process, Strategic Partnerships, Machine to Machine..., Mobility Solutions, Enterprise Mobility, Solutions Marketing, Sales Operations, CRM, Account Management, M2M, Selling, Sales, Wireless, Contract Negotiation, Customer Retention, Mobile Devices, Sales Presentations, Direct Sales, Strategy, Cold Calling, Business Development, Management, Leadership, Managed Services
Education
Study Abroad - France
French Language and Culture
Truman State University
The Joseph Baldwin Academy for Eminent Young Scholars
University of California, Santa Barbara
Bachelor of Arts, Psychology, History of Art and Architecture
University of Pittsburgh, Semester at Sea
Galloway, Johnson, Tompkins, Burr & Smith, A PLC October 2013 - Present
Regions Financial Corporation December 2012 - May 2013
Body Central Corp. September 2012 - December 2012
Verizon Wireless December 2010 - February 2011
synter Resource Group October 2009 - September 2010
Branscome Inc July 2003 - October 2008
Maidenform Inc October 2005 - December 2006
Holiday Inn Patriot June 2000 - March 2003
Skills
Microsoft Office, Customer Service, Dispatching, Accounts Receivable, Hospitality, Retail, Payroll, Management, Microsoft Suites, Invoicing, Accounting, Process Scheduler, Sales Operations, Strategic Planning, Sales, Data Entry, Contract Management, Microsoft Excel
Education
University of Phoenix 2011 — 2013
Associates of Art, psychology and criminal justice
University of Phoenix 2011 — 2012
Associate of Arts, Psychology and Criminal Justice
Trident Technical College 2010 — 2010
Network 21 March 2011 - Present
Woodalls Total Comfort System July 2011 - October 2012
Alltel Wireless April 2008 - March 2009
Verizon Wireless 2009 - 2009
ADT Security Services 2007 - 2008
Skills
Direct Sales, Cold Calling, Customer Service, Wireless, Customer Retention, Sales Management, Sales Process, Customer Satisfaction, Account Management, Sales Operations, Team Building, Solution Selling, Sales
Education
Troy University Dothan 2004 — 2006
Marketing
Marianna High School 1999 — 2002
Diploma
Verizon Wireless 2012 - 2014
Rite Aid August 2007 - November 2012
Target August 2005 - August 2007
Skills
Management training and..., Communication skills, Finance skills, Project management..., Human Resource training, Loss Prevention and..., CAD Software experience, Installing and..., Computer Software..., Information Technology..., Computer software..., Cellular Communications, Call Centers, Technical Support, Customer Service, POS, Typing
Education
Trident Technical College 2013 — 2014
Waterford Lutes Education Center 2004 — 2008
High School Diploma
ADP March 2014 - Present
ADP May 2012 - March 2014
Verizon Wireless May 2011 - March 2012
T-Mobile June 2006 - April 2011
Sitel 2003 - 2006
Skills
Recruiting, Leadership, Employee Relations, HRIS, Team Leadership, Onboarding, Customer Service, Human Resources, Management, Team Building, Customer Satisfaction, Time Management, Training, Benefits Administration, Microsoft Office, Performance Management, Process Improvement, Employee Benefits
Education
Troy State University 2006 — 2008
Master's degree, Human Resources Management/Personnel Administration, General
Troy University 2004 — 2006
Bachelor's degree, Criminal Justice
WOW! Internet, Cable & Phone August 2015 - Present
Verizon Wireless 2013 - August 2015
T-Mobile 2008 - 2013
Skills
B2B, Cold Calling, Customer Retention, Customer Satisfaction, Key Account Management, Product Launch, Sales, Sales Force Development, Sales Management, Sales Operations, Sales Presentations, Sales Process, Selling, Selling Skills, Solution Selling, Telecommunications, Direct Sales, Customer Service, Account Management, Team Building, Microsoft Office, Strategic Planning, Training, Marketing Strategy, Team Leadership, New Business Development, Leadership, Social Media Marketing, Social Networking, Social Media, Marketing, Salesforce.com, Mobile Devices, Time Management
Education
Troy University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Troy University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Charleston County Consolidated 9-1-1 Center September 2015 - Present
Wells Fargo February 2014 - September 2015
Verizon Wireless October 2007 - February 2014
Skills
Telecommunications, Customer Service, Microsoft Office, Team Leadership, Account Management, Leadership, Sales, Wireless, Training, Marketing, Customer Satisfaction, Mobile Devices, Team Building, Troubleshooting, Solution Selling, Sales Operations, Accounting, Budgets, Direct Sales, Management, Project Management
Education
Trident Technical College
Associate of Arts (A.A.), Education
IHG - InterContinental Hotels Group October 2013 - Present
Lapetite Academy February 2013 - October 2013
Family Dollar May 2012 - November 2012
Cash back Payday October 2008 - February 2011
Verizon Wireless June 2005 - September 2008
Lowes February 2003 - June 2005
Skills
proficient in microsoft..., can type 80wpm, Excellent Customer..., Multi Tasking, Data Entry, Can learn new skills..., Sales
Education
Trident Technical College 2008 — 2012
Associate's degree, Early Childhood Education and Teaching
Woodlannd high school 1998 — 2000
high school diploma, High School/Secondary Diplomas and Certificates
Verizon January 2007 - Present
Verizon Wireless January 2007 - Present
Avon April 2012 - Present
Calendar Club 2001 - 2002
Skills
Direct Sales, Call Centers, Telecommunications, Technical Support, Customer Service, Delegation, Leadership, Customer Retention, Wireless, Troubleshooting, Mobile Devices, Customer Experience, Team Leadership, Account Management, Customer Satisfaction
Education
St. Andrew's Parish High School 1995 — 1999
Trident Technical College
Verizon Wireless April 2014 - Present
U.S. Cellular June 2000 - April 2014
U.S. Cellular May 1996 - June 2000
U.S. Cellular January 1995 - May 1996
U.S. Cellular December 1993 - January 1995
Skills
CDMA, EVDO, LTE, Cellular Communications, Radio Frequency..., Wireless Communications..., Mentum Planet, RF Engineering, Wireless, RF, RF design, Wireless Networking, 4G, Actix, Testing, Network Design, Drive Test, CDMA2000, TDMA, Microwave, Network Optimization, 3G, WiFi, Windcatcher, Agilent, Antennas, Network Performance, Wireless Broadband, Spectrum Analyzer, Planet EV, RAN, Computer Network..., WCDMA, WiMAX, IP
Education
Oklahoma Wesleyan University 2006 — 2008
MBA, business administration and finance
Oklahoma Wesleyan University 2004 — 2005
BS, business administration and mgmt
Tulsa Community College
AS, Engineering
Citadel Athletics Media August 2014 - Present
Brenda's Baskets May 2014 - Present
Loud Television June 2015 - June 2015
Jackson Dawson Communications Inc. May 2015 - May 2015
Dollar General November 2014 - May 2015
Dollar Tree Stores September 2012 - December 2012
Brenda's Basket January 2010 - August 2012
NCO Group July 2008 - December 2009
Verizon Wireless September 2006 - March 2008
Dial America Marketing November 2004 - September 2006
Skills
PowerPoint, Final Cut Pro, Photoshop, Social Media, Video Editing, Microsoft Excel, Microsoft Word, Video Production, Customer Service, Social Networking, Photography, Film Production, Leadership, Public Relations, Adobe Creative Suite, Office Management, File Management, Canon DSLR, Studio Lighting, Sales
Education
Trident Technical College 2010 — 2016
Online Media Certificate
Trident Technical College 2010 — 2015
Associate of Arts (A.A.), Film/Video and Photographic Arts
HID Global September 2014 - Present
Dell February 2013 - September 2014
Verizon Wireless June 2007 - February 2013
National City Bank 2006 - 2007
Robert Half Technology August 2005 - December 2005
Invacare July 2001 - July 2005
IBM February 2001 - July 2001
Invacare August 1998 - December 2000
Wang, New Zealand, Ltd July 1998 - August 1998
J.J. Taylor Companies, Inc. September 1993 - March 1998
Skills
VMware Certified...
Education
Stanhope Elmore High School 1984 — 1988
John Patterson State Technical
Electronics
Troy University
Economics
Verizon Wireless November 2013 - Present
ZocDoc December 2012 - November 2013
Orthofix February 2011 - December 2012
Stryker Orthopaedics September 2009 - February 2011
KONE July 2007 - July 2009
Skills
Medical Devices, Orthopedics, Life Sciences, Bone, Operating Room, Capital Equipment, Consultative Selling, Surgical Instruments, Selling, Orthopedic, Lifesciences, Disposables, Cold Calling, Sales Operations, Spine, Market Development, ENT, Product Launch, Sales Force Development, Cardiology, Sales, Sales Presentations, Selling Skills, Medical Sales, Sales Process, Account Management
Education
Tulane University 2004 — 2007
B.A., Communications/Marketing
Gulf Coast Crime Stoppers August 2015 - Present
Sprint April 2012 - Present
GridBob Consulting 2014 - 2015
Verizon Wireless 2003 - 2011
Gateway 1999 - 2003
Circuit City 1994 - 1999
Rollins Leasing Llc 1988 - 1993
Skills
Word, Excel, PowerPoint, Outlook, Sales Management, Sales Support, Sales Operations, Management Consulting, Risk Management, HR Consulting, Salesforce.com, Direct Sales, Sales Process, Business Analysis, Business Strategy, Small Business, Account Management, Contract Management, Performance Management, Enterprise Software, Software Consulting, Solution Selling, B2B, Customer Service, New Business Development, Wireless, Customer Satisfaction, Sales, Telecommunications, Process Improvement, Competitive Analysis, Customer Retention, Microsoft Excel
Education
Troy University
Verizon Wireless August 2014 - Present
Nexgen Wireless, Inc. December 2012 - August 2014
Simumetrix May 2009 - February 2013
Saving Abel April 2008 - May 2009
Q-Prime April 2007 - April 2008
Skills
Field Marketing, Microsoft Office, Sound, Photoshop, Account Management, Team Building, LTE, Management, EVDO, Optimization, XCAL, Drive Test, Testing, QPST, CDMA, Teamwork, RF, Wireless, RAN, RF Engineering, Microwave, Network Design
Education
Triton College 2011 — 2013
AA, Computer Science Certified, Electronics Certified, Computer Science, Electronics, RF
Pritchard Law Offices LLC 2008 - Present
Verizon Wireless 2001 - 2007
Vial, Hamilton, Koch & Knox 1993 - 1995
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates 1988 - 1991
Education
Trinity College-Hartford 1984 — 1988
Bachelor of Arts, English Literature
Keller Williams Realty, Inc. August 2015 - Present
Verizon Wireless 2013 - Present
AlterG April 2012 - December 2012
Staples Business Advantage March 2010 - May 2012
Watls Fitness Center February 2007 - June 2009
Troy University January 2008 - May 2009
Law offices of Tim Magee August 2006 - January 2007
Skills
B2B, Cold Calling, Salesforce.com, Marketing Strategy, Account Management, Customer Service, Microsoft Office, Strategic Planning, PowerPoint, Business Strategy, New Business Development, Excel, Word, Customer Retention, Customer Relations, Brand Awareness, Planning, Team Building, Direct Sales, Promotions, Recruiting, Medical Devices, Sales, Sales Operations, Sales Management, Leadership, Product Launch, Contract Negotiation, Sales Force Development, Sales Process, Selling, Coaching, Management, Marketing, Solution Selling, Lead Generation, Sales Presentations, Building Relationships, Networking, Product Marketing
Education
Troy University 2007 — 2009
MBA, Marketing and Management
Troy University
Bachelor of Science, Business Administration and Criminal Justice
CreateSpace June 2013 - Present
CreateSpace - Amazon October 2010 - May 2013
CreateSpace - Amazon May 2010 - October 2010
Office of Congressman Henry Brown, Jr. January 2010 - August 2010
Office Team August 2009 - January 2010
Verizon Wireless October 2006 - January 2009
Herold Enterprises November 2005 - November 2006
Skills
Quality Assurance, Microsoft Office, Photoshop, File Management, Customer Service, Outlook, Microsoft Excel, Adobe Acrobat, Social Media, Microsoft Word, Customer Satisfaction, Adobe Creative Suite, Leadership, PowerPoint, Social Networking, Mac OS X, Salesforce.com, Public Speaking, Data Entry, Software Documentation, Sales, Troubleshooting, Spreadsheets, Program Management, Vendor Management, Training
Education
Western Governors University 2009 — 2012
BA, Business Management
Trident Technical College 2007 — 2008
Transfer, Business Management
Verizon Wireless December 2012 - Present
Live Nation March 2012 - November 2012
Clear Channel Radio July 2004 - October 2011
Entercom Radio April 1999 - July 2004
Virgin Records August 1998 - May 2000
Education
Tulane University 1996 — 2000
Bachelor of Arts, Communications, Psychology
Teen Challenge International May 2008 - Present
Verizon Wireless July 2003 - March 2008
Vanguard University August 1999 - July 2003
Vanguard University October 1998 - March 2001
Teen Challenge July 1997 - July 1998
Vanguard University June 1995 - May 1997
Teen Challenge June 1992 - May 1995
Bank of America, Costa Mesa Service Center October 1989 - May 1992
Education
Tulane University - A.B. Freeman School of Business 2006 — 2007
MBA Certificate, Economics & Marketing
Villanova University 2005 — 2006
Master's Certificate, Project Management
University of Notre Dame - Mendoza College of Business 2004 — 2005
Certificate, Advanced Business Negotiations
Vanguard University of Southern California 1994 — 1996
M.A., Leadership
Vanguard University of Southern California 1989 — 1992
B.A., Religion: Cross-Cultural Ministry
Peripatetics October 2010 - Present
IBM Transport Logistics 1999 - Present
IBM August 2004 - April 2007
Maersk Data 1999 - 2006
IBM Transport and Logistics January 1999 - December 2005
IBM Transport and Logistics January 1999 - December 2005
Verizon Wireless January 1993 - December 1998
Verizon Wireless January 1993 - December 1998
Verizon Wireless 1989 - 1992
Skills
Insurance, Engineering, Integration, Wirless Utility Portals
Education
Trinity College, Dublin 2010 — 2012
Graduate Program, Economics, History, Business, Clasical Literature
University of Arizona
BS Lear School, IT
LINCARE INC May 2015 - Present
Wilson & Wilson, Inc February 2014 - Present
Obgyn associates July 2013 - January 2014
Welcome Wagon February 2013 - April 2013
T Walt April 2010 - March 2012
Verizon Wireless April 2008 - April 2010
Skills
Strategic Planning, Direct Sales, Marketing, Lead Generation, Customer Service, Account Management, inside sales, outside sales, Sales, Business Development, Sales Management, Product Marketing, New Business Development, Leadership, Marketing Strategy, Public Speaking, Team Building, Management, Social Networking
Education
Troy State University 2010 — 2014
Obtaining a degree in Business, Business, Management, Marketing, and Related Support Services
HD Supply October 2014 - Present
HD Supply April 2013 - October 2014
Micromeritics Instrument Corporation October 2011 - April 2013
Verizon Wireless November 2010 - October 2011
Troy University January 2010 - July 2010
Troy University August 2007 - July 2010
Troy University August 2007 - July 2010
Jackson Area Chamber of Commerce May 2006 - August 2006
Skills
Onboarding, Policy, New Hire Orientations, Employee Relations, Recruiting, Human Resources, Employee Engagement, Separations, Interviews, Employee Benefits, Workforce Planning, Hiring, Screening, Internet Recruiting, Salary, HRIS, Benefits Administration, Conflict Resolution, College Recruiting, Applicant Tracking..., PeopleSoft, Resume Writing, HR Policies, Employment Law, Job Descriptions, Outlook, iCIMS, Microsoft Excel, Employee Recognition, Service Awards
Education
Troy University
Master of Science in Management, Human Resources
Troy University
Bachelor of Science, Human Resources
Verizon Wireless January 2015 - Present
Skills
Solution Selling, Direct Sales, Sales Process, Account Management, Customer Service, Team Building, Team Leadership, Sales Management, New Business Development, Marketing Strategy, Social Networking, Salesforce.com, Sales
Education
Trident Technical College
CNA Certificate
Verizon Wireless June 2009 - Present
Palmetto Kidney and Hypertension August 2011 - December 2012
University of South Carolina January 2007 - May 2008
South Carolina Department of Mental Health September 2007 - January 2008
Skills
CPR Certified, Nursing Care, Customer Service, Teamwork
Education
Trident Technical College 2013 — 2015
Associate of Science (AS), Registered Nursing/Registered Nurse, 3.0
University of South Carolina-Columbia 2004 — 2008
Bachelor of Science (B.S.), Experimental Psychology
Sonepar USA April 2014 - Present
Piggly Wiggly Carolina April 2013 - April 2014
MeadWestvaco May 2012 - April 2013
Sonepar USA March 2012 - May 2012
Verizon Wireless January 2011 - September 2011
Skills
Talent Acquisition, College Recruiting, Employee Relations, Sourcing, Screening Resumes, Recruiting, HRIS, Onboarding, Applicant Tracking..., Time Management, Leadership, New Hire Orientations, Interviews, Strategic Hiring, Social Networking, Employee Benefits, Job Fairs, PeopleSoft, Career Development..., Employee Training, Hiring, Deferred Compensation, Management, Benefits Administration, Screening, Job Descriptions, Internet Recruiting, Workforce Planning, FMLA, HR Policies, Human Resources, Talent Management
Education
Trident Technical College 2009 — 2013
Human Resources Management and Services
Verizon Wireless February 2015 - Present
Verizon Wireless May 2011 - January 2015
Skills
Customer Service, Direct Sales, Account Management, Sales, Sales Management
Education
Troy University Dothan
Troy University Dothan
Verizon Wireless July 2014 - Present
Verizon March 2013 - July 2014
Verizon Wireless July 2010 - March 2013
Verizon Wireless March 2008 - July 2010
Verizon March 2006 - March 2008
Skills
Wireless, Customer Experience, Wireless Networking, Direct Sales, Customer Retention, M2M, B2B, Retail
Education
Troy University 1994 — 1998
Bachelor of Science (B.S.), Business Administration and Management, General
Harper Construction May 2015 - Present
Shealy Electrical Wholesalers, Inc. May 2011 - May 2015
Verizon Wireless July 2009 - February 2011
South Carolina Federal Credit Union August 2002 - April 2007
Skills
Sales, Customer Service, Office Administration, Financial Accounting, Social Networking, Accounting, Invoicing, Market Research, Supply Chain, Microsoft Excel, Accounts Payable, Purchasing, Inventory Management, Outlook, Administration, PowerPoint, Microsoft Office, Budgets, Microsoft Word, Logistics, Office Management, Operations Management, Pricing, Military Logistics, Supply Chain Management, Contract Negotiation, Account Management, New Business Development, Sales Management
Education
Trident Technical College 2014 — 2016
Certificate, Interior Design
Trident Technical College 2012 — 2015
Associate's Degree, International Business
Trident Technical College 2012 — 2015
Associate's Degree, Marketing / International Marketing
Trizon LLC December 2014 - Present
Trizon LLC November 2014 - December 2014
Elite IT Partners, Inc. June 2014 - October 2014
CLEARLINK March 2014 - June 2014
Princess of the Brush February 2009 - February 2014
Verizon Wireless August 2007 - May 2009
Free Lance November 2005 - February 2009
White House Black Market August 2006 - August 2007
EXPRESS August 2003 - August 2006
Skills
Recruiting, Microsoft Excel, Accounts Payable, Social Media Marketing, Airbrush, Beauty Industry, Makeup Artistry, Fashion, Artistry, Special Effects Makeup, Cosmetics, Bridal Showers, Cosmetology, Photo Shoots, Fashion Shows, Stage Make-up, Runway, Skin Care, Celebrity, Prom
Education
Trident University International 2013 — 2017
Public Health
Elite Progressive School of Cosmetology 2005 — 2007
General, Cosmetology
Verizon Wireless August 2011 - Present
RM Education July 2011 - August 2011
Skills
IP, CDMA, SIP, Unix, Alcatel, Motorola Hardware, SANE, IRIS, Wireless Networking, Cisco Routing &..., Lucent, Nortel, Broadband Access, LTE, Microsoft Office, SS7 protocol, ISUP, RF troubleshooting, 3G, BGPv4, MPLS Networking, Enterprise Architecture, Volte, Wireshark, QoS, Data Migration, Cisco Routers
Education
Tulane University 2006 — 2010
Computer Information Systems, Applied Computing/Systems Analyst
Duncanville High School 2002 — 2006
Verizon Wireless December 2014 - Present
Verizon Wireless January 2013 - Present
Verizon Wireless - South Area Headquarters January 2014 - July 2014
Verizon Wireless - North Columbus Retail Store August 2010 - December 2012
Augusta Neighborhood Development Company January 2010 - May 2010
Circuit City May 2007 - August 2008
Skills
Account Management, Customer Retention, Direct Sales, Management, Marketing, Public Relations, Retail, Sales, Leadership, Team Building, Sales Management, Customer Satisfaction, Team Leadership, Customer Service, Customer Experience, Sales Operations, Solution Selling, Telecommunications, Strategic Planning, Coaching, Sales Process
Education
Troy University
Master of Business Administration (M.B.A.), Management
Paine College
Bachelor of Business Administration (B.B.A.), Marketing
M&M Tank Coating Company January 2015 - Present
AFW Construction October 2009 - Present
A1 Organics April 2011 - October 2013
Verizon Wireless September 2009 - March 2011
Ensignal December 2006 - September 2009
Rent-A- Center June 2005 - December 2006
Skills
Customer Service, Retail, Marketing, Training, Team Building, Coaching, Operations Management, Strategic Planning, Sales Management, Cold Calling, Sales, Direct Sales, Sales Operations, Account Management, Project Management, Customer Retention
Education
New York institute of Photography 2014 — 2016
None, Photogrpahy
Trinidad State Junior College 2007 — 2007
Busniness Management
Mountain Valley High school 1996 — 2001
Diploma, General Studies
Molina Healthcare November 2013 - April 2015
H&R Block October 2012 - July 2013
VA Clinic May 2011 - May 2012
Liberty Tax Service January 2007 - February 2011
Portland VA Medical Center April 2008 - July 2008
Verizon Wireless October 2004 - August 2007
Skills
HIPAA, Human Resources, Analysis, Administration, Invoicing, Customer Service, Telephone Skills, Medical Terminology, Microsoft Office, Management, Financial Services, Office Management, Utilization Management, Appointment Scheduling
Education
Trident Technical College 2008 — 2012
Associate Degree, Management; Business/Administrative Office of Technology, 3.1
Verizon Wireless January 2009 - Present
Verizon Wireless January 2006 - January 2009
Verizon Wireless November 2004 - January 2006
Skills
Telecommunications, Customer Retention, Direct Sales, Customer Experience, Cellular Communications, Solution Selling, Sales Operations, Customer Satisfaction, Mobile Devices, M2M, Sales, Sales Process, Call Centers, Sales Management, Cold Calling
Education
Troy University
Verizon Wireless February 2015 - Present
UpHill Travel January 2015 - Present
Verizon Wireless August 2014 - February 2015
HSBC July 2012 - July 2014
Cricket Wireless January 2009 - April 2011
U.S. Cellular October 2006 - January 2009
Skills
Customer Service, Sales, Retail, Leadership, Customer Retention, Customer Experience, Call Centers, Retail Sales, Training, Store Management, Merchandising, Store Operations, Cashiering, Inventory Control, Driving Results, Customer Satisfaction, Strategy, Business Process, Telecommunications, Team Leadership, Credit Cards, Mortgage Lending, Direct Sales, Team Building, Management, Time Management, Strategic Planning, Wireless, Coaching, Troubleshooting, Employee Training, Inventory Management, Supervisory Skills, ACSS, Public Speaking, Microsoft Office, Sales Operations, Sales Management, Sales Process, Cold Calling
Education
Trinity Christian College 2013 — 2016
Bachelor of Business Administration (B.B.A.)
Vernalis August 2015 - Present
Verizon Wireless June 2014 - August 2015
Liu Shaolin Institute July 2013 - September 2013
Best Buy February 2011 - June 2013
University Orthopaedic Clinic & Spine Center August 2012 - May 2013
YMCA April 2009 - August 2011
Skills
Microsoft Office, Public Speaking, Sales, Customer Service, Organization, Microsoft Word, PowerPoint, Event Planning, Leadership, Microsoft Excel, Research, Social Media
Education
Troy University 2014 — 2015
Master's Degree, Public Administration
University of Alabama 2010 — 2013
Bachelor of Science in Education, Kinesiology and Exercise Science
Corporate Traveler USA October 2014 - Present
Trulia January 2014 - October 2014
Comcast Cable July 2013 - January 2014
Independent Contractor January 2009 - May 2013
Verizon Wireless October 2005 - November 2010
SoccerZone January 2000 - September 2005
Skills
Contract Negotiation, Customer Retention, Selling, Sales, Negotiation, Customer Service, Customer Satisfaction, Direct Sales, Telecommunications, Real Estate, Cold Calling, Leases, Customer Experience, Microsoft Office, Energy Industry, Oil & Gas Industry, Salesforce.com, Retail, Team Leadership, Forecasting, Time Management, B2B, Outlook, Inventory Management, Retail Sales, Customer Acquisition, Employee Training, Wireless, Team Building, Account Management, Sales Presentations, Advertising, Teamwork, Lead Generation, Management, Sales Process, Sales Management, Marketing Strategy, Marketing, Leadership
Education
University of Colorado Denver 2008 — 2015
Bachelor of Arts (BA), Professional, Technical, Business, and Scientific Writing
Tri-State University
Allstate Wireless (Sprint) July 2015 - Present
KD Productions DJ & Photobooth July 2012 - Present
City of Grace Church March 2015 - July 2015
Sprint October 2014 - July 2015
G&K Services May 2014 - October 2014
Family Christian March 2013 - June 2014
Verizon Wireless September 2013 - May 2014
Skills
Sales, Radio Broadcasting, Wedding DJ, DJ, Customer Service, Sales Operations, B2B, Sales Process, Account Management, Team Building, Sales Management, New Business Development, Cold Calling
Education
Trinity Bible College
Verizon September 2012 - Present
Verizon Wiress April 2010 - September 2012
Verizon Wireless May 2007 - April 2010
Skills
Customer Service, Microsoft Office, Telecommunications, Wireless, Troubleshooting, Mobile Devices, Team Leadership, Customer Satisfaction, Training, Networking, Call Centers, Customer Retention, VoIP
Education
Trident Technical College 2013 — 2015
Associate's degree, Legal Assistant/Paralegal
CVS Caremark October 2013 - July 2014
Follett Higher Education Group October 2012 - March 2013
Verizon Wireless August 2008 - May 2012
Central DuPage Hospital August 2006 - December 2007
Delta Dental July 1996 - August 2006
Skills
Call Center Operations..., Customer Order..., Complaint Handling..., Call Centers, Customer Service, Troubleshooting, Telecommunications, Technical Support, Customer Retention, Wireless, Computer Hardware, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Dental Terminolgy, Insurance Reimbursement, Coordination of Benefits, Salesforce, Outlook, Teamwork, Healthcare, Telephone Skills, Data Entry, Customer Support, Facebook, Team Leadership, Health Insurance, Windows 7, PowerPoint, Salesforce.com, Time Management, Order Fulfillment, Process Improvement, Leadership, Social Networking, Social Media
Education
Triton College 1994 — 1996
No degree, Registered Nursing/Registered Nurse
Oak Park & River Forest High School 1989 — 1993
Diploma, General Studies
Newmark Grubb Knight Frank July 2014 - Present
Verizon Enterprise Solutions May 2013 - May 2014
Verizon Wireless February 2013 - May 2013
Verizon Wireless March 2012 - February 2013
Verizon Wireless May 2011 - March 2012
Verizon Wireless September 2010 - May 2011
University of Pittsburgh August 2010 - December 2010
BBDO Detroit May 2009 - July 2009
University of Pittsburgh College of Business Administration Admissions September 2007 - April 2009
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Event Planning, Microsoft Word, Social Media, Facebook, Social Media Marketing, Time Management, Public Speaking, Outlook, Social Networking, Marketing, Data Entry, Teamwork, Public Relations, Sales, Retail, Merchandising
Education
University of Pittsburgh 2007 — 2011
BSBA, Marketing
Universidad Internacional Menéndez Pelayo 2009 — 2009
International Business
Tsinghua University 2008 — 2008
Business/Engineering Joint Project
Grosse Pointe South High School 2003 — 2007
Verizon Wireless December 2000 - Present
Cramer-Krasselt July 1999 - November 2000
Cramer-Krasselt February 1997 - July 1999
American Red Cross Grand Canyon Chapter 1995 - 1997
Skills
Strategic Media..., Marketing Communications, News Writing, Copy Editing, Social Media, Crisis Communications, Newsletters, Employee Relations, Employee Engagement, Strategic Corporate..., Event Planning, Event Management, Non-profit Volunteering, Non-profit Leadership, Non-profit Board..., Telecommunications, Wireless, Public Relations, Integrated Marketing, Customer Retention, Mobile Marketing, Sales Management, Internal Communications, Solution Selling, Account Management, Direct Sales, Mobile Devices, Customer Experience, Sales Operations
Education
Trinity University 1991 — 1995
Bachelor of Arts (B.A.), Communication, General
AT&T September 2009 - Present
EMC2 April 2008 - September 2009
AT&T May 2000 - April 2008
Verizon Wireless May 1999 - May 2000
ALLTEL Business Channel May 1998 - April 1999
Caraustar Industries June 1997 - April 1998
Skills
Account Management, Managed Services, Marketing Strategy, Management, VoIP, Sales Management, Sales Operations, Sales Process, Selling, Business Development, Customer Satisfaction, Sales, Telecommunications, Wireless, Leadership, Channel, Virtualization, Storage, VMware, Direct Sales, Solution Selling, Unified Communications
Education
Troy University 1992 — 1997
Bachelor of Science, Marketing, Business Administration
Hewlett Packard May 2012 - Present
Verizon Wireless June 2008 - April 2012
Knology May 2005 - June 2008
Skills
C7000 Blade Enclosures, Sharepoint, Multiple Project..., Windows 2008 Admin, Proliant Blade Servers, Proliant Servers, Virtual Connect Manager, OneView, CMDB, Vendor Management
Education
Trident Technical College
Associate's Degree, Telecommunications Systems Management
Agilis Systems, LLC July 2015 - Present
Agilis Systems, LLC September 2014 - July 2015
Agilis Systems February 2014 - September 2014
Colonial Life June 2013 - February 2014
Verizon Wireless January 2012 - May 2013
Verizon Wireless September 2010 - January 2012
Gaggle.Net, Inc. July 2009 - September 2010
US Army June 2003 - July 2007
Skills
Direct Sales, Account Management, Sales Process, Cellular Communications, Wireless, Telecommunications, Solution Selling, Cold Calling, Customer Retention, Customer Satisfaction, Strategic Partnerships, M2M, 4G, Sales, B2B, New Business Development, Training, Mobile Devices, Customer Service, Mobile Technology, Team Leadership, Team Building, Leadership, LTE, CDMA, Managed Services, Sales Presentations, Quotas, Troubleshooting, Trade Shows, Wireless Broadband, Customer Experience, Selling, Sales Management, Networking, Sales Operations, CRM, Call Centers, Cross-functional Team..., Building Relationships, Salesforce.com, SaaS, Management, Contract Negotiation, Employee Training, Channel Partners
Education
Truman State University 1999 — 2003
Math, Psychology
Siemens PLM Software July 2014 - Present
Time Warner Cable October 2011 - Present
Daimler Trucks North America 2013 - 2014
Lash Group May 2011 - October 2011
Simplexity August 2009 - May 2011
Verizon Wireless December 2000 - November 2008
Skills
SDLC, Requirements Analysis, Databases, ETL, Database Design, Training, T-SQL, Analysis, Cognos, Data Mining, Data Warehousing, Business Intelligence, Business Analysis, Data Modeling, SQL, Business Intelligence..., Data Analysis, SSRS, SharePoint, Requirements Gathering, Vendor Management, Quality Assurance, XML, Software Project..., Microsoft Office, Analytics, Telecommunications, Call Center, Management, Customer Service, Information Technology, PeopleSoft, Product Management, Call Centers, Project Management, Microsoft SQL Server, Oracle, Visio, Dashboard, SSIS, Business Objects, Full SDLC, Access, MySQL, Metadata, Teradata, Systems Engineering, System Administration, OLAP, Data Integration
Education
Trident Technical College 2005 — 2007
Insight Global/ AT&T August 2015 - Present
DEVIOUS KUSTOMZ October 2010 - Present
Insight Global/AT&T July 2014 - April 2015
Ericsson April 2013 - February 2014
Jim Ellis Automotive Dealerships November 2012 - March 2013
MARTA February 2008 - November 2010
TEKsystems May 2006 - December 2007
Verizon Wireless June 2005 - November 2005
LCC July 2004 - June 2005
TEKsystems July 2003 - June 2004
Skills
TEMS Investigation, INVEX3G, COMARCO, Actix, Agilent, DOME ANALYZER, AVL, Workbench, COBOL, Oracle SQL, C, Fortran, Oracle Developer 2000, Excel, MapInfo Professional, STREET ATLAS, SQL database design, Microsoft Windows 98, GRAYSON, CDMA, TDMA, GSM, iDEN, EVDO, TRAFFIC 2000, Nortel, Ericsson, RF Engineering, E911, Drive Test, CDMA2000, Network Performance, Spectrum Analyzer, MapInfo, Lucent, TEMS, UMTS, Field Support, Network Optimization, EDGE, 3G, RF, Optimization, Cellular, Troubleshooting, Mobile, Wireless, Wireless Networking, Telecommunications, GPRS
Education
Tulane University 1993 — 1998
Bachelor of science, computer information systems
Verizon Wireless November 2012 - Present
Verizon Wireless January 2011 - October 2012
Skills
Management, Retail, Telecommunications, Customer Experience, Wireless, Direct Sales, Mobile Devices, Store Management, Account Management, Sales Operations, Solution Selling
Education
University of Phoenix 2009 — 2012
Bachelors of Business Management
Truckee Meadows Community College 2004 — 2006
Associate's degree, Business Management
Mira Mesa High School 2000 — 2003
Verizon Wireless August 2014 - January 2015
Verizon Wireless December 2004 - January 2015
Sprint PCS May 2002 - January 2003
Skills
English, Customer Service, Research, Teaching, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Windows, PowerPoint
Education
Trinity Christian College 1989 — 1993
Bachelor of Arts (B.A.), Communication and Media Studies
Verizon Wireless January 2012 - Present
Verizon Wireless December 2010 - October 2012
Verizon Wireless April 2009 - December 2010
Verizon January 2008 - April 2009
Verizon Wireless May 2006 - January 2008
Motorola May 1998 - May 2006
Wireless Infotech January 1999 - August 2001
Education
Tri-State University 1995 — 1998
BS
ISM 1980 — 1992
Verizon Wireless May 2013 - Present
Labyzon Inc July 2012 - Present
Pizza Hut January 1989 - February 2013
Old Country Buffet January 2011 - January 2012
WilcoHess January 2011 - January 2012
Skills
Managerial Finance, Account Reconciliation, Customer Service, Consulting, Small Business, Hospitality Management, Hospitality Industry, HR Policies, Merchandising, Franchising, Time Management, Team Building, Training, Leadership, Hiring, Profit, Operations Management, Inventory Management, Coaching, Business Planning, Customer Satisfaction, Administration, Culinary Skills, Hospitality, Auditing, Strategic Planning, Leadership Development, Purchasing, Employee Training, Fine Dining, P, Forecasting, Inventory Control, Recipes, Recruiting, Performance Management, Bartending, New Business Development, Marketing, Employee Relations, Local Marketing, Menu Development, Restaurant Management
Education
Tri-State University 1994 — 1996
Business Administration (ASB), Business Administration and Management, General
Verizon Wireless April 2011 - Present
Verizon Wireless 2011 - Present
Verizon Wireless March 2009 - October 2009
Verizon Wireless January 2008 - February 2009
Verizon Wireless December 2004 - December 2007
Cox Business Services 2001 - 2003
Skills
Solution Selling, Quotas, Sales Process, Customer Retention, Sales Operations, Co-location, Long Distance, Telecommunications, Selling, Sales, Cellular Communications, Telephony, Customer Experience, Managed Services, New Business Development, 4G, Unified Communications, T1, Mobile Devices, Wireless Broadband, PRI, MPLS, Salesforce.com, Call Centers, SIP Trunking, Mobile Technology, Broadband, Channel Partners, Strategic Partnerships, Private Line, IP, EVDO, Customer Satisfaction, CDMA, Metro Ethernet, Ethernet, Hosted Services, Mobile Communications, Telecommunication..., Wireless Networking, Qualifying Prospects, LTE, Networking, SaaS, Professional Services, SIP, LAN-WAN, Optical Fiber, Internet Services, Client Development
Education
Tulane University - A.B. Freeman School of Business 1987 — 1990
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Western Michigan University 1982 — 1986
BS, Biomedical Sciences & Business
Verizon Wireless August 2013 - Present
Frontier Communications January 2009 - August 2013
Mitel September 2008 - December 2008
Ormat June 2008 - August 2008
Great Basin Internet Services April 2004 - June 2008
Skills
Customer Service, Call Center, Sales Management, Troubleshooting, Customer Relations, Telecommunications, Consultative Selling, Account Management, Sales Support, Salesforce.com, HTML, Excel, Telemarketing, Billing, Microsoft Office, Word, Managed Services, Call Centers, Solution Selling, Selling, Microsoft Word, New Business Development, Unified Communications, Direct Sales, VoIP, Wireless, Microsoft Excel, Team Building, Cold Calling, Sales Process, Sales, Sales Operations, Lead Generation, Telephony, CRM, Business Development, Program Management, Customer Retention, Networking, Management, Invoicing, Team Leadership
Education
University of Nevada-Reno 2003 — 2008
Bachelors, Business Management
Truckee Meadows Community College 2005 — 2007
Associate of Arts (AA)
Transportation February 2014 - Present
Crescent City Schools-Harriet Tubman Charter School 2013 - 2014
ION Geophysical April 2012 - July 2013
ION Geophysical September 2006 - April 2012
ION Geophysical May 2011 - August 2011
HKA Enterprises January 2006 - July 2006
Verizon Wireless January 2004 - January 2006
Cingular Wireless 1999 - 2004
Skills
Account Management, Leadership, Vendor Management, Financial Analysis, Auditing, Documentations, Process Improvement, Salesforce.com, Budgets, Microsoft Office, Contract Negotiation, Customer Service, Strategic Planning, Sales, Team Building, Forecasting, Negotiation, Inventory Management, Procurement, Change Management, PowerPoint, Operations Management, Research, Business Planning, Customer Retention, Visio, Business Analysis, Customer Satisfaction, SharePoint, Direct Sales, Telecommunications, Business Process..., Outlook, Microsoft Word, Microsoft Excel, Analysis, Data Analysis, Purchasing, Engineering, Strategy, Project Management, Logistics, Marketing, Business Development, Management, Project Planning, Supply Chain Management, Training
Education
Tulane University 2007 — 2011
Bachelor of Arts (B.A.), Cum Laude, Pre-law & History, 3.45
Geneva Community Highschool 1994 — 1997
General Studies
Verizon Wireless June 2008 - Present
Alltel 1999 - June 2008
Skills
Troubleshooting, Wireless, Unix, Computer Hardware, TCP/IP, Telecommunications, Technical Support, Cisco Technologies, Switches, Network Administration, VoIP, Customer Satisfaction
Education
Troy University 1995 — 1999
CIS, Computers
Gogo April 2014 - Present
Gogo April 2013 - Present
U.S. Cellular February 2011 - April 2013
U.S. Cellular December 2002 - February 2011
Verizon Wireless June 2001 - December 2002
Skills
SDLC, Information Management, Business Intelligence, Oracle, Dimensional Modeling, Data Warehousing, Telecommunications, Data Integration, Vendor Management, Requirements Analysis, Team Building, Cellular Communications, Cognos, ETL, Data Modeling, Wireless, Databases, Informatica, Disaster Recovery, Business Analysis, Business Objects, Software Project..., Enterprise Architecture, Integration, Data Warehouse...
Education
Truman State University 1996 — 2000
Bachelor’s Degree, Cum Laude
Woodrow Development, Inc. February 2013 - Present
Imperial Realty Company October 2011 - Present
TeaGschwendner USA, Inc October 2009 - September 2011
Troop 32 2007 - 2011
Verizon Wireless April 2005 - November 2008
Coldwell Banker Real Estate July 2003 - April 2005
Hewitt Associates September 1998 - January 2003
Northwestern University June 1991 - September 1998
Spiegel Catalog December 1988 - June 1991
Spiegel Catalog May 1987 - December 1988
Skills
AutoCAD, Tenant Build Outs, Facilities Management, Construction, Mergers, Leases, Real Estate, Project Planning
Education
Triton-College
Construction Management
Verizon Wireless September 2007 - Present
Verizom Wireless January 2009 - February 2010
Verizon Wireless November 2007 - July 2009
Tellabs 2005 - 2007
Nextel/Nortel 1993 - 2001
Nextel 1992 - 2001
Skills
Switches, Wireless, Cisco Technologies, Routers, GSM, Transmission, Optical Fiber, RF, Testing, Juniper, Software Installation, Unix, Broadband, Telecommunications..., Telecommunications, Computer Network..., VoIP, CDMA, Engineering, NOC, Switching, IP, 4G, TCP/IP, MPLS, WAN, T1, EVDO, Cellular Communications, Network Design, Wireless Networking, Troubleshooting, Networking, Frame Relay, Cabling
Education
Triton College 1992 — 1995
OBTAINED 40 CERTIFICATIONS DEALING WITH VOICE, VIDEO, DATA, HARDWARE AND SOFTWARE., Computer Systems Networking and Telecommunications
Proviso West
Verizon Wireless April 2005 - Present
1st Franklin Financial April 2003 - April 2005
Skills
Process Improvement, Managed Services, Telecommunications, Vendor Management, Call Centers, Integration, Cloud Computing, Program Management, Outsourcing, Cross-functional Team..., Service Delivery, Team Leadership, Troubleshooting, Business Analysis, Product Management, Management, ITIL, Data Center, Mobile Devices, Solution Selling, Project Management, Customer Experience, Leadership, Software Project..., Business Intelligence, Team Management, Project Planning, Networking, Testing, Customer Service, CRM, VoIP, Sales, Wireless, Business Process...
Education
Trident Technical College 2002 — 2003
Associate's degree, Business Administration and Management, General
St. Andrews High School 1996 — 1999
Basic
Verizon Wireless July 2009 - Present
Nortel May 2008 - July 2009
Nortel 2006 - 2008
Nortel Networks 2004 - 2006
Nortel 2003 - 2004
Nortel 1998 - 2003
Nortel 1998 - 2003
Texas Instruments 1995 - 1998
Texas Instruments 1994 - 1995
Texas Instruments 1992 - 1994
Skills
LTE
Education
Tulane University 1983 — 1987
BSE-CSE, Computer Engineering
Eclipse Tools September 2015 - Present
Verizon Wireless 2014 - 2015
Siamons International 2013 - 2014
Masco Corporation 2011 - 2013
LG Electronics 2010 - 2011
Black & Decker 2006 - 2008
Skills
Product Marketing, Marketing Strategy, Customer Service, Public Speaking, Sales Trainings, Project Management, Retail, Sales Operations, Leadership, Sales Presentations, Sales Management, Customer Satisfaction, Selling, Team Leadership, Sales, Merchandising, Marketing, Management, New Business Development, Account Management, Product Development
Education
Tulane University 1999 — 2006
B.A,, Media Arts/Advertising
Verizon Wireless June 2014 - Present
Verizon Wireless May 2012 - June 2014
Verizon Wireless April 2010 - May 2012
Verizon Wireless July 2009 - April 2010
Verizon Wireless January 2009 - July 2009
Residence Inn by Marriott Charleston April 2005 - January 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Time Management, Microsoft SQL Server, Resource Management, Reporting & Analysis, Access Database, Troubleshooting, Microsoft Word, Technical Support, Call Centers, Customer Satisfaction, Team Leadership
Education
Midlands Technical College 2013 — 2013
Certificate, Database Design and Management
University of South Carolina-Columbia 2006 — 2008
Bachelors of Science, Hotel, Restaurant, Tourism Management
Trident Technical College 2003 — 2005
A.A, Associate of Arts
Verizon Wireless January 2010 - Present
Virginia College October 2007 - December 2009
Argent Mortgage March 2005 - February 2007
Regions Mortgage August 2000 - July 2004
Skills
Portfolio Management, Leadership, Credit, CRM, Loans, Management, Banking, New Business Development, Program Management, Analysis, Start-ups, Entrepreneurship, Training, Strategy, Accounting, Team Building, Sales
Education
Troy University in Montgomery 1997 — 2001
AS, Business Management
Verizon Wireless May 2012 - Present
Verizon Wireless 2006 - 2013
Verizon August 2010 - May 2012
Skills
Technical Support, Telecommunications, Troubleshooting, Microsoft Office, Wireless, Editing, Public Relations, Copy Editing, Blogging, Social Media, Creative Writing, Technical Writing, Federal Government, Federal Government..., WordPress, Content Management, HTML, Dreamweaver, CSS, Strategic Planning, Customer Experience, Mobile Devices, Broadband, Android, iOS, Process Improvement, LTE, Cellular Communications, JavaScript, Customer Service..., Training, Public Speaking, Windows 7, Command Prompt, Critical Thinking
Education
Trident Technical College 1998 — 2001
Associate of Arts (A.A.), Graphic Design
Winthrop University 1996 — 1998
Fannie Mae August 2013 - Present
Verizon Wireless February 2013 - August 2013
Mary T. Inc. Maryland March 2012 - March 2013
LTD Management Company March 2011 - June 2011
NGB Broadcasting 2009 - 2010
Insurebynet Ghana Limited 2009 - 2010
Skills
Event Planning, Microsoft Office, Advertising, Team Leadership, PowerPoint, Microsoft Excel, Event Management, Budgets, Training, Management, Team Building, Leadership, Strategic Planning, Project Management, Business Strategy, Teamwork, Analysis, Public Speaking, Project Planning, Financial Analysis, Customer Service, Research, Social Media, Public Relations, Business Analysis
Education
Trinity University-Washington 2015 — 2017
Master of Science (MSc), Organizational Development
University of Ghana 2005 — 2009
Bachelor of Arts (B.A.), Psychology and Linguistics
St. Rose's Secondary School
US Army March 2011 - Present
US Army March 2011 - Present
US Army March 2011 - Present
US Army October 2009 - February 2011
US Army October 2009 - January 2011
Verizon Wireless September 2008 - October 2010
Verizon Wireless September 2008 - October 2009
Education
Tuskegee University 2000 — 2006
Bachelor Science, Business Administration
Troy University
B.S, Business Administration
Kellogg Company January 2013 - Present
Bimbo Bakeries USA May 2010 - January 2013
Bremner Food Group June 2009 - November 2009
Verizon Wireless September 2007 - May 2009
Pilgrim's Pride July 2004 - April 2007
Skills
Employee Relations, FMLA, Workers Compensation, Onboarding, Talent Acquisition, Employee Benefits, Human Resources, Deferred Compensation, Personnel Management, Labor Relations
Education
Troy University 2004 — 2007
BS, Business Administration
Verizon Wireless October 2014 - Present
Verizon Wireless December 2012 - October 2014
Verizon Wireless June 2011 - December 2012
Verizon Wireless June 2010 - June 2011
Alltel Wireless January 2009 - June 2010
Alltel Wireless June 2008 - December 2008
Education
Tulane University 2007 — 2008
Masters
Tulane University 2003 — 2007
BS
Express Scripts May 2013 - Present
Kelly Services September 2012 - May 2013
Charter Communications March 2009 - February 2012
Verizon Wireless April 2007 - November 2008
ABF Security October 2002 - January 2007
Education
Truman State University 1977 — 1980
BS, Criminal Justice
Lafayette High School 1974 — 1976
Vantage Sourcing, LLC September 2010 - Present
Verizon Wireless January 2009 - Present
Corridor Plan January 2010 - May 2010
Homeward January 2010 - May 2010
Armed Forces Academics August 2008 - August 2009
Education
Virginia Commonwealth University 2008 — 2010
Masters, Urban & Regional Planning
Troy University 2004 — 2008
Bachelors, Social Science & Business Admninstration
Troy University
Bachelors of Science, Social Science
Virginia Commonwealth University
DealWell September 2012 - February 2014
Verizon Wireless 2011 - 2012
Macy's 2010 - 2011
Tufts University 2006 - 2009
Skills
Strategy, Sales, Marketing, Leadership, Management, Social Media, Salesforce.com, Social Media Marketing, Account Management, Marketing Strategy, Training, CRM, Marketing Communications
Education
Tufts University 2002 — 2006
Bachelor of Arts (B.A.), English Language and Literature, General
Verizon Wireless September 2013 - Present
T-Mobile October 2000 - June 2013
Skills
Telecommunications, Mobile Devices, Contract Management, Wireless, Project Planning, 3G, 4G, Business Development, CDMA, Cross-functional Team..., GSM, Program Management, Project Management, Team Leadership, UMTS, Cellular Communications, Management
Education
Trinity University 1984 — 1988
Bachelor of Arts (BA), Art History
Verizon Wireless January 2011 - Present
Charter College February 2010 - August 2010
AT&T September 1998 - November 2006
Skills
Great Interpersonal..., Team Problem Solving, sales, Wireless knowledge, Customer Service
Education
Truckee Meadows Community College 2010 — 2010
Encore Events Rentals October 2012 - Present
Verizon Wireless March 2009 - September 2012
Simonson Photography July 2008 - November 2008
Enterprise Rent-A-Car September 2007 - June 2008
Skills
Customer Service, Office Administration, Photography, Social Media, Social Media Marketing, Event Management, Event Planning
Education
Tulane University 2003 — 2007
Bachelor of Arts (BA), Communication, General
Verizon Wireless April 2004 - Present
Verizon Wireless November 1999 - April 2004
Romac International June 1998 - November 1999
Education
Troy University
BS, Accounting
Verizon Wireless April 1999 - Present
U.S. Army May 1993 - May 1998
Skills
Adobe CQ Implementation, Website Development
Education
United States Military Academy at West Point 1989 — 1993
Bachelor of Science (BS)
Tulane University - A.B. Freeman School of Business
Master of Business Administration (MBA)
Verizon Wireless July 2006 - Present
Education
Troy University
Master’s Degree, Human Resources Management
University of South Florida
Bachelor’s Degree, Psychology
InterContinental Hotels Group (IHG®) May 2015 - Present
iQor October 2014 - February 2015
Verizon Wireless 2011 - 2014
T-Mobile March 2009 - January 2011
Skills
40+ WPM, Problem Solving, Microsoft Office, Customer Service, PAYMENT PROCESSING, Telecommunications, Call Centers, Sales, Customer Satisfaction, Customer Experience, Customer Retention, Account Management, Technical Support
Education
Baptist Hill Highschool 1998 — 2000
highschool diploma, Regular/General High School/Secondary Diploma Program
Trident Technical College
human services, Human Services, General