Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Verizon Wireless Employees
Elwood Staffing Services, Inc. August 2014 - Present
121 Digital Marketing May 2014 - July 2014
Verizon Wireless March 2013 - March 2014
Verizon Wireless October 2012 - March 2014
Verizon Wireless February 2012 - October 2012
Verizon Wireless July 2011 - February 2012
Heritage College & Heritage Institute March 2010 - May 2011
Cricket Communications August 2001 - April 2009
Skills
Customer Retention, Direct Sales, Small Business, Floor Manager, Sales Management, Retail, Lead Generation, Coaching, Team Leadership, Training, Networking, M2M, Cellular Communications, Mobile Devices, Quotas, Telecommunications, B2B, Retail Sales, Time Management, Team Building, Employee Training, Hiring, 4G, Store Management, Merchandising, Inventory Management, Leadership Development, LTE, Mobile Technology, CRM, Social Media, SEO, Marketing, SEM, Social Networking, Profit, Qualifying Prospects, Teamwork, Interviews, Inventory Control, Visual Merchandising, Recruiting, New Business Development, Sales Prospecting, Temporary Placement, Conflict Resolution, Competitive Analysis, Accountability, Business Networking, Customer Service
Education
University of Arkansas at Fayetteville 2000 — 2007
Bachelor of Science in Education, Kinesiology
Alma High School 1996 — 2000
Honors Diploma, AP English
Atlantic Tele-Network, Inc. August 2014 - Present
Juniper Networks March 2014 - July 2014
JRMC December 2013 - March 2014
FIS September 2013 - December 2013
Allied Wireless Communication Corp. April 2010 - September 2013
Verizon Wireless April 2009 - April 2010
Alltel Wireless March 2008 - May 2009
Skills
Enterprise Network..., Network Engineering, CompTIA A+ Certification, Microsoft Office, Technology Integration, Juniper Networks, SIP, VoIP, Mitel Networks, Wireshark, VLAN, Data Center, MPLS, DHCP, DNS, JNCIA, JNCIS-SEC, Network Security, Routers, Cisco Technologies, Telecommunications, Network Design, Switches, Juniper, TCP/IP, Computer Network..., Wireless Networking, Ethernet, Juniper Technologies, IP, Troubleshooting, VPN, WAN, Wireless
Education
University of Arkansas at Little Rock 1999 — 2005
2 Bachelor of Arts (BA), Anthropology and History
Verizon Wireless January 2015 - Present
Media & More September 2014 - January 2015
AmeriCorps June 2014 - November 2014
Raw Vegan Gourmet October 2012 - June 2014
University of Tennessee Temporary Agency May 2013 - December 2013
Whole Foods Market March 2012 - December 2012
Twillie Realty, Inc. January 2011 - June 2011
Internal Revenue Service August 2010 - December 2010
Skills
PowerPoint, Networking, Microsoft Excel, Social Media, Marketing, Customer Service, Sales, Time Management, Retail, Entrepreneurship, Microsoft Office, Research, Account Management, Facebook, Marketing Strategy, Public Speaking, Event Planning
Education
University of Arkansas at Little Rock 2008 — 2012
Bachelor of Business Administration, Marketing, magna cum laude
The Washington Center 2010 — 2010
Entrepreneurship/Entrepreneurial Studies
Verizon Wireless May 2009 - Present
Alltel March 2008 - December 2009
Alltel Communications October 2005 - March 2008
Skills
Call Centers, Call Center, Vendor Management, Telecommunications, Process Improvement, Customer Experience, Project Management, Customer Satisfaction, Cross-functional Team..., Business Process..., Team Leadership, Business Analysis, Training, Software Documentation, Leadership, Team Building
Education
University of Arkansas
Bachelor of Science (BS), Business Administration and Management, General
AT&T September 2013 - Present
Alltel September 2010 - September 2013
Verizon Wireless August 2009 - April 2010
Alltel Wireless July 2008 - August 2009
Skills
Wireless, Telecommunications, Call Centers, Cellular Communications, CDMA, Computer Network..., Customer Experience, VoIP, M2M, Troubleshooting, Wireless Networking, LTE, Customer Retention, Customer Satisfaction, Mobile Devices
Education
University of Arkansas at Little Rock 2012 — 2016
Hall Senior High School 2000 — 2004
HS Diploma, General Studies
USAble Life January 2014 - Present
Allied Wireless Communications Corporation October 2010 - January 2014
Verizon Wireless July 2007 - September 2010
Skills
Analytics, Microsoft SQL Server, SSIS, Microsoft Excel, Microsoft Word, Access, Microsoft Office, Data Analysis, Data Mining, Relational Databases, Telecommunications, SQL, Databases, Wireless, Customer Retention, Oracle, Analysis, Project Management, Visio, Testing, Business Analysis, Forecasting, Vendor Management, PowerPoint, Marketing Strategy, Customer Acquisition
Education
University of Arkansas at Little Rock 2008 — 2010
Master's degree, Business Administration and Management, General
University of Arkansas at Little Rock 2002 — 2006
Bachelor of Arts (BA), Mathematics
AT&T September 2013 - Present
Allied Wireless August 2010 - September 2013
Verizon Wireless February 2009 - August 2010
Alltel June 2006 - February 2009
UALR/Southwestern Bell Capstone August 2005 - May 2006
Fleet Safety June 2005 - November 2005
UALR Applied Science January 2002 - January 2005
Skills
Wireless, CDMA, Telecommunications, Testing, Architecture, Problem Solving, Documentation, Requirements Analysis, Planning, Project Planning, Strategic Planning, LTE, Software Documentation, Troubleshooting, IP, UMTS, Network Design, RF, Mobile Devices, Wireless Networking, EVDO, GSM, WiFi, WiMAX, 4G, Computer Network..., 3G, Product Management, Integration, SIP, Vendor Management, Switches, Cellular Communications, TCP/IP, VoIP, Ethernet, CDMA2000
Education
University of Arkansas at Little Rock 1999 — 2006
BS, Computer Systems Engineering
North Pulaski High School
YP February 2014 - January 2015
Verizon Wireless May 2009 - February 2014
Skills
Call Centers, Wireless, Telecommunications, Microsoft Word, Digital Media, Music Production, Songwriting, Song Production, Cellular Communications, Online Advertising, VoIP, Customer Experience
Education
University of Arkansas at Little Rock
Bachelor of Arts (B.A.)
Access Control Devices, Inc. (ACDI) August 2010 - Present
Verizon Wireless July 2009 - July 2010
IBERIABANK September 2005 - July 2009
Truman Ball & Associates Realtors July 2004 - September 2005
Ortho-McNeil Pharmaceutical October 2003 - June 2004
Alltel March 1998 - October 2003
Skills
B2B, Solution Selling, New Business Development, Direct Sales, Cold Calling, Account Management, Sales
Education
University of Arkansas at Little Rock 1992 — 1997
Bachelor of Arts, Criminal Justice/Speech Communication
Verizon Wireless March 2010 - Present
Verizon Wireless September 2006 - March 2010
Verizon Wireless April 2005 - September 2006
Verizon Wireless June 2003 - April 2005
Verizon Wireless January 2001 - June 2003
Verizon January 1998 - January 2001
Skills
Call Centers, Wireless, Customer Satisfaction, Customer Experience, Telecommunications, VoIP, Cellular Communications, Customer Retention, Mobile Devices, Vendor Management
Education
University of Arkansas at Little Rock
Bachelor of Business Administration (B.B.A.), Finance, General
UrsaNav February 2014 - Present
Dollar Tree Stores April 2011 - March 2014
UrsaNav, Inc. February 2010 - April 2011
Verizon Wireless July 2006 - March 2010
Alltel Wireless October 2004 - July 2006
Alltel July 2001 - October 2004
Alltel March 2000 - July 2001
Skills
Coaching, Management, Operations Management, Project Management, Training, Sales Operations, Microsoft Office, Program Management, Performance Management, Outlook, Retail, Business Process..., Marketing, Budgets, Customer Satisfaction, Customer Service, Inventory Management, Negotiation, Process Improvement, Strategic Planning, Leadership, Account Management
Education
University of Arkansas at Little Rock 1986 — 1988
Business Management
Truman Ball and Associates Realtors February 2013 - Present
Procter & Gamble September 2011 - January 2013
Verizon Wireless July 2010 - October 2011
Verizon Wireless January 2009 - June 2009
Alltel Wireless May 2008 - January 2009
Alltel Wireless October 2007 - May 2008
Alltel Wireless October 2002 - October 2007
ALLISUN'S TANNING SALON August 1999 - October 2002
Alltel Wireless March 1998 - August 1999
Skills
Sales Operations, Training, Management, Retail, Sales, New Business Development, Marketing, B2B, Team Building, Customer Satisfaction, Budgets, Marketing Management, Customer Service, Customer Retention, Selling, New Home Sales, Buyer Representation, Real Estate, Telecommunications
Education
University of Arkansas at Little Rock 1993 — 1997
B.S. Speech Pathology minor in Education, Speech Pathology/Education
University of Central Arkansas 1993 — 1995
B.S., Speech Pathology
Crown Castle June 2014 - 2015
WesTower Communications March 2012 - May 2014
Verizon Wireless October 2001 - February 2012
Skills
Telecommunications, Project Management, Management, Wireless, Project Planning, Vendor Management, Cellular Communications, LTE, 4G, Team Leadership
Education
University of Arkansas at Little Rock 2010 — 2013
Verizon Wireless July 2009 - Present
Southwest Airlines 2001 - 2004
Skills
Call Centers, Telecommunications, Wireless, Microsoft Office, Team Leadership, Training, Customer Service, Management, Leadership, Marketing, Team Building, Account Management, Research, Microsoft Word, Public Speaking, Process Improvement
Education
Bellevue University 2011 — 2013
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
University of Arkansas at Pine Bluff 2000 — 2009
Management, Customer Service Support/Call Center/Teleservice Operation
University of Arkansas at Little Rock 2003 — 2006
Bachelors of business am, Marketing
University of Central Arkansas 2001 — 2003
Business /Marketing, Marketing
Atlantic Tele-Network, Inc. July 2010 - Present
Verizon Wireless January 2009 - July 2010
Alltel Communications, LLC February 2006 - January 2009
ECCI November 2002 - February 2006
Skills
Telecommunications, Wireless, Cellular Communications, Environmental Compliance, Regulatory Requirements, Environmental Consulting, Compliance Regulations, Tier II Reporting, SPCC Plans, Clean Air Act, NEPA, Section 106, WiMAX, Hazardous Waste..., Site Acquisition, Environmental Awareness, Project Planning, UMTS, CDMA, 4G, Computer Network..., LTE, Vendor Management
Education
University of Arkansas at Little Rock
Bachelor of Science, Environmental Health Sciences
Verizon Wireless December 2013 - Present
Windstream Communications January 2012 - Present
Verizon Wireless January 2009 - December 2011
Alltel 2008 - 2009
Alltel 1999 - 2000
Alltel 1998 - 1999
Skills
Data Mining, Databases, Data Analysis, Database Design, Analysis, Microsoft Excel, DWDM, Ethernet, Wireless, Access, Management, VoIP, SDH, Telecommunications, Networking, Switches, LTE, Fiber Optics, Network Engineering
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Information Technology/Telecommunications
University of Arkansas at Little Rock 2008 — 2010
Associate of Arts (A.A.), General Studies
Verizon Wireless June 2011 - Present
Testing Authority September 2007 - March 2009
Matria Healthcare August 2006 - August 2007
Home Owners Loan Corporation November 2005 - July 2006
Allconnect October 2003 - November 2005
Skills
Public Speaking, Customer Service, Leadership, Microsoft Office, Training, Research, Legal Writing, Management, Legal Research, Sales, Microsoft Excel, Westlaw, Customer Satisfaction, Nonprofits, Team Building, Coaching, Program Management, Call Center, Call Centers, Employee Benefits
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2010 — 2014
Juris Doctor (J.D.), Legal
University of Arkansas at Little Rock 1997 — 2002
Bachelors, Marketing
Verizon Wireless 2012 - Present
Freelance 2007 - Present
Onyx Brands 2012 - 2012
PromoWorks 2006 - 2008
Skills
Graphic Design, Photoshop, Illustration, Video, InDesign, Illustrator, Adobe Creative Suite, HTML, Flash, Web Design, Dreamweaver, CSS
Education
University of Arkansas at Little Rock 2008 — 2012
Bachelor of Arts (B.A.), Graphic Design, Digital Graphics, Painting, Ceramics, Magna Cum Laude
Parkview Magnet High School 2004 — 2008
Graduating Rank: 10 of 147
Verizon Wireless August 2014 - Present
QBOT March 2014 - July 2014
Summerwood Partners LLC January 2011 - March 2014
Skills
PowerPoint, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Budgets, Access, Teamwork, Market Research, Public Relations, Sales, Social Networking, B2B, Marketing Research
Education
University of Arkansas at Little Rock 2010 — 2014
Bachelor's Degree, Marketing
Verizon Wireless February 2013 - Present
Hi IQ! Consulting Services, LLC June 2007 - Present
Verizon Wireless October 2011 - February 2013
Verizon Wireless November 2007 - October 2011
Alltel May 2004 - November 2007
Alltel February 2004 - May 2004
Alltel October 1998 - October 2001
Alltel June 1998 - September 2001
AT&T Wireless January 1996 - May 1998
Skills
Business Intelligence, Business Analysis, Telecommunications, Product Management, Marketing, Analysis, Start-ups, Analytics, Management, SDLC, Integration, Wireless, Customer Service, Sales, Unix, Data Warehousing, Vendor Management, Requirements Analysis
Education
University of Arkansas at Little Rock 2006 — 2009
M.S.
William Woods University 1994 — 1998
B.S.
Arkansas Public Service Commission June 2013 - Present
State of Arkansas April 2012 - May 2013
Windstream Communications September 2011 - April 2012
Verizon Wireless February 2010 - November 2011
Verizon Wireless August 2009 - February 2010
Alltel February 2005 - August 2009
Internal Revenue Service August 1987 - April 2001
Skills
Auditing, Process Improvement, Management, Accounting, Finance, Access, Microsoft Excel, Account Reconciliation, Project Management, Variance Analysis
Education
University of Central Arkansas 2003 — 2005
Accounting
University of Arkansas at Little Rock 1984 — 1987
Bachelors Business Administration, Marketing
Cathey Consulting February 2015 - Present
Staley Technologies January 2014 - January 2015
Verizon Wireless August 2012 - December 2013
Verizon Wireless March 2011 - July 2012
Windstream Communications February 2010 - March 2011
Pierce Consulting March 2009 - April 2010
AT&T Mobility March 2008 - February 2009
AT&T Mobility December 2006 - March 2008
Skills
B2B, Cold Calling, Management, Sales, Sales Process, Sales Operations, CRM, Telecommunications, Wireless, New Business Development, Solution Selling, Customer Retention, Business Planning, Human Resources, Direct Sales, Account Management, Sales Management, Leadership, Managed Services, VoIP, Strategic Partnerships, Salesforce.com, Unified Communications, Team Leadership, Team Building, Contract Negotiation, Mobile Devices, Customer Service
Education
University of Arkansas at Fayetteville 1994 — 1998
BS in Human Environmental Studies, Fashion Merchandising
Verizon Wireless February 2000 - Present
Verizon Wireless February 2000 - Present
Service Chevrolet, Inc. July 1986 - November 1999
Skills
Telecommunications, Training, Call Center, Wireless, Customer Experience, Customer Retention, Call Centers
Education
University of Arkansas at Little Rock 1980 — 1981
Verizon Wireless November 2009 - Present
Sears Holdings Corporation October 1999 - October 2009
Best Buy August 1994 - June 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, Teaching, HTML, Public Speaking
Education
Little Rock Central High School 1989 — 1991
High School Diploma
University of Arkansas at Little Rock
Fidelity Information Services November 2009 - Present
Verizon Wireless June 2008 - November 2009
Fidelity Information Services 2005 - 2008
Hitachi Data Systems 2002 - 2005
Trilliant Group / Legato Systems 2000 - 2002
Trilliant Group 2000 - 2002
Acxiom 1990 - 2000
Skills
SAN, Business Continuity, Unix, Storage Area Networks, Disaster Recovery, Enterprise Storage, Operating Systems, Data Center, Virtualization, Security, Storage, NetApp, Brocade, Cisco Technologies, HP, Switches
Education
University of Arkansas at Little Rock 1985 — 1990
BBA, Computer Information Systems
White Hall High School 1983 — 1985
Windstream Communications June 2014 - Present
Acxiom August 2012 - May 2014
Allied Wireless Communications Corporation June 2012 - August 2012
Verizon Wireless January 2009 - March 2012
Alltel Wireless June 2004 - January 2009
Alltel February 2004 - July 2005
Alltel June 2002 - January 2004
Alltel Wireless August 2001 - May 2002
Alltel Wireless December 1999 - July 2001
Skills
Telecommunications, Wireless, Troubleshooting, Call Centers, Call Center, Project Management, Software Documentation, VoIP, Databases, Access, Customer Experience, Unix, Networking, Quality Assurance, Business Process, Vendor Management, Technical Support, Analysis
Education
University of Phoenix 2010 — 2011
Individual Studies, Computer Programming, Java Development
University of Arkansas at Little Rock 1985 — 1988
BBA, Finance
University of Arkansas at Fayetteville 1981 — 1984
Architectural Studies
Verizon Wireless November 2012 - Present
Skills
Telecommunications, Wireless, Mobile Devices, Customer Satisfaction, Account Management, Sales, Salesforce.com, VoIP, Direct Sales, M2M, Solution Selling, LTE, Product Management, Customer Experience, Business Development, Cellular Communications, Marketing, B2B, Leadership, Marketing Communications, Sales Operations, Managed Services
Education
University of Arkansas at Little Rock 2009 — 2012
Marketing/Marketing Management, General
Verizon Wireless July 2010 - Present
Verizon Wireless February 2009 - July 2010
Alltel January 2008 - February 2009
Radio Shack November 2006 - January 2008
Skills
A+ Certified, Wireless, Sales Operations, Customer Satisfaction, Customer Retention, Cellular Communications, Wireless Networking, Blackberry, Telecommunications, Customer Experience, Account Management, CDMA, Call Centers, Customer Service, Direct Sales, M2M, Mobile Devices, Networking, Project Management, Project Planning, Sales, Sales Management, Solution Selling, Quotas, Sales Process, Team Leadership, Troubleshooting, Hiring, Inventory Management, 4G, Training, Management, Retail, Wireless Broadband, Team Building, Mobile Technology, VoIP, Managed Services, Time Management, Computer Hardware, Coaching, Cold Calling, Merchandising, Broadband, Mobile Communications, Contract Negotiation, Telephone Skills, Teamwork, Retail Sales, LTE
Education
DeVry University 2012 — 2016
Bachelor's degree, Information Technology
University of Arkansas at Little Rock 2000 — 2003
n/a, Business
Verizon Wireless August 1998 - Present
Education
University of Arkansas at Little Rock 1994 — 1997
Bachelor Degree, Criminal Justice
Regions Financial Corporation May 2013 - Present
T-Mobile November 2012 - June 2013
Cellular Sales October 2011 - November 2012
Verizon Wireless January 2011 - August 2011
Verizon Wireless April 2009 - January 2010
Former Verizon Wireless 2009 - 2010
Alltel Wireless May 2006 - April 2009
Alltel November 2004 - May 2006
Alltel November 2003 - November 2004
Alltel June 2001 - November 2003
Skills
Customer-focused Service, Consultants, Time Management, Account Management, Customer Satisfaction, Sales Operations, Management, Telecommunications, Sales, Sales Process, Call Centers, Sales Management, Customer Experience
Education
University of Arkansas at Little Rock 1995 — 2001
Bachelor of Science (BS), Environmental Health
Verizon Wireless August 2011 - Present
Verizon Wireless 2005 - July 2011
Alltel 2002 - 2005
Skills
Telecommunications, Wireless, Analysis, Cross-functional Team..., Call Center, Customer Experience, Process Improvement, Customer Satisfaction, Call Centers, Billing Systems, Software Documentation, Training, Business Analysis, Management, Customer Service, Financial Reporting, Data Analysis, Quality Assurance, Leadership, Six Sigma, Risk Management, Vendor Management, Finance, Business Process..., Auditing, Team Leadership, Forecasting, Testing, Internal Audit, Customer Retention, Product Management, Project Management
Education
University of Arkansas at Little Rock 2001 — 2005
BBA, Management: Human Resources Emphasis
ABC Financial Services January 2015 - Present
HealthSCOPE Benefits April 2011 - January 2015
Verizon Wireless February 2009 - April 2011
Alltel Wireless September 2008 - February 2009
Skills
Microsoft Office, Adobe Creative Suite, Technical Writing, Training, Documentation, Leadership, Process Improvement, Windows, Grant Writing
Education
University of Arkansas at Little Rock 2011 — 2014
Rhetoric & Writing, Professional & Technical Writing
Health Plan Services April 2014 - Present
The Art of Living August 2011 - Present
Verizon Wireless November 2012 - April 2014
Verizon Wireless September 2011 - June 2012
University of Arkansas at Little Rock June 2009 - May 2011
Skills
Java, SQL, HTML, JavaScript, C++, CSS, Linux, C, Programming, Windows, Software Development, Networking, Eclipse, SDLC, XML, Integration, Leadership, Microsoft SQL Server, Photography, Python, REST, SOAP, Teaching, Web Services, Agile Methodologies, PL/SQL, Web Applications, Web Development, MySQL, Databases, Oracle, AJAX, jQuery, Java Enterprise Edition, Unix, Hibernate, Spring, Servlets, Tomcat, Testing, JDBC, JUnit, HTML 5, Software Engineering, Struts, Ant, Core Java, Design Patterns, Software Design, JBoss Application Server
Education
University of Arkansas at Little Rock 2008 — 2011
Masters, Computer Science, 3.5
Osmania University - MVSR Engg College 2004 — 2008
Bachelor's degree, Information Technology, 75
Verizon Wireless January 2011 - Present
Arkansas Children's Hospital 2003 - January 2011
KARK-TV (NBC) 2002 - 2003
KARK-TV (NBC) 1999 - 2002
KARK-TV (NBC) 1994 - 1999
KARK-TV (NBC) 1989 - 1994
Education
University of Arkansas at Little Rock 1985 — 1990
BA, Broadcast Journalism
Arkansas Electric Cooperative Corp 2010 - Present
Verizon Wireless 2004 - 2010
Midland Loan Services 2001 - 2004
Alltel Wireless 1997 - 2001
Arkansas Electric Cooperative Corp 1993 - 1997
Trinity Industries 1992 - 1993
Skills
XML, Apache, Tomcat, Software Documentation, MySQL, Oracle, Microsoft SQL Server, Weblogic, Java, JavaScript, Software Development, C#, PHP, Unix Shell Scripting, VB.NET, Windows, Systems Analysis, HTML, SQL, Red Hat Linux
Education
University of Arkansas at Little Rock 1993 — 1997
Computer Science
Arkansas College of Technology 1985 — 1987
Associate's degree, Electrical and Electronics Engineering
Stone Ward March 2011 - Present
Stone Ward October 2010 - March 2011
Verizon Wireless January 2009 - October 2010
Alltel Wireless May 1995 - January 2009
Alltel Wireless October 1998 - January 2006
CJRW 1993 - 1995
Skills
Sponsorship, Marketing, Publicity, Strategy, Public Speaking, Sports Marketing, Media Relations, Press Releases, Marketing Communications, Copywriting, Corporate Communications, Social Media Marketing
Education
University of Arkansas 1987 — 1992
BA
FIS Global March 2014 - Present
FIS Global August 2012 - March 2014
Verizon Wireless August 2006 - October 2012
Alltel Wireless December 2004 - August 2006
Alltel Wireless February 2003 - December 2004
Alltel Wireless November 1998 - February 2003
Cinemark December 1997 - November 1998
Skills
Telecommunications, Vendor Management, Wireless, Quality Assurance, Security, Business Analysis, Process Improvement, Data Warehousing, Cross-functional Team..., Testing, SDLC, Leadership, Strategy, Integration, Change Management, Business Process, Management, Requirements Analysis, Program Management, IT Management
Education
University of Arkansas at Little Rock
BS, Accounting
Verizon Wireless April 2013 - Present
Verizon Wireless 2007 - April 2013
Verizon Wireless May 2007 - August 2009
Alltel 2004 - 2007
Skills
Vendor Management, Telecommunications, Wireless, Call Centers, Customer Experience, Customer Retention, Process Improvement, Cellular Communications, Business Analysis, Cross-functional Team..., Customer Satisfaction, Mobile Devices
Education
University of Arkansas at Little Rock 1990 — 1996
BS, Accounting
Stuttgart High School 1987 — 1990
ABC Financial Services January 2013 - Present
ABC Financial Services August 2012 - January 2013
ABC Financial Services February 2012 - August 2012
Verizon Wireless July 2008 - August 2011
Alltel May 2005 - July 2008
Alltel Wireless September 2004 - February 2005
Skills
Marketing Strategy, Competitive Analysis, Cross-functional Team..., Customer Service, Direct Marketing, Management, Product Management, Product Marketing, Social Media Marketing, Strategy, Team Leadership, Vendor Management, Marketing, Mobile Devices, Sales, Telecommunications
Education
University of Arkansas at Little Rock 2001 — 2004
Mathematics, Statistics
T-Mobile December 2013 - Present
T-Mobile November 2010 - December 2013
Verizon Wireless January 2009 - December 2010
Alltel Wireless March 2008 - January 2009
Alltel March 2007 - March 2008
Alltel May 2003 - March 2007
Alltel January 2000 - May 2003
Alltel June 1998 - January 2000
University of Arkansas April 1993 - May 1998
Skills
Computer Network..., Wireless, Network Design, Integration, Network Engineering, M2M, Strategy, IP, IT Strategy, Networking, Telecommunications, System Deployment, LTE, VoIP, MPLS, Security, TCP/IP, Cellular Communications, Mobile Devices, CDMA, 4G, Switches, Managed Services, Ethernet, SIP, Wireless Networking, 3G, EVDO
Education
University of Arkansas 1987 — 1993
BA, Computer Science
Quality Project Management - QPM April 2009 - Present
Verizon Wireless September 2008 - April 2009
Alltel Wireless April 1999 - September 2008
Education
University of Central Arkansas 1997 — 1999
BS, Design, 4.0
University of Arkansas at Little Rock 1984 — 1988
BA, Sociology/Psychology, 3.5
Capstone Tech Group November 2011 - Present
Sherwin Williams February 2015 - June 2015
Verizon Wireless November 2013 - October 2014
St. Jude Children's Research Hospital July 2011 - November 2013
Fed Ex April 2013 - August 2013
FIS April 2011 - September 2011
Skills
Customer Service, Microsoft Excel, Data Entry, Microsoft Word, PowerPoint, Outlook, Team Building, Time Management, Inventory Management, Event Planning, Training, Team Leadership, Teamwork, Inventory Control, Process Improvement, Microsoft Office, Customer Satisfaction, Public Speaking, Direct Sales, Social Networking, Customer Retention, Strategic Planning, Marketing, Account Management, Call Centers, Social Media, Sales Operations, Leadership
Education
Strayer University 2014 — 2018
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Arkansas at Little Rock 2004 — 2006
Sociology
Southwestern Energy November 2009 - Present
Verizon Wireless 2006 - 2009
University of Arkansas for Medical Sciences 2005 - 2006
TEKsystems 2004 - 2005
Acxiom 2001 - 2003
Alltel Wireless 1998 - 2001
Skills
Training, Access, Analysis, Leadership, Visio, Program Management, Project Management, Microsoft Office, Databases, Logistics, Team Building, Database Administration, Invoicing, Vendor Management, Business Analysis, MS Project, Outlook, Budgets, Data Analysis, Process Improvement, Program Coordination, Windows, Team Leadership, Project Planning, Microsoft Project, Management, Customer Service, Public Speaking
Education
University of Arkansas at Little Rock
MPA, Public Administration
University of Central Arkansas
BBA, Management
Nielsen July 2013 - Present
Acxiom September 2011 - June 2013
Verizon Wireless June 2010 - August 2011
Alltel Wireless May 2006 - June 2010
Alltel Wireless December 2004 - May 2006
Dickerson Law Firm January 2004 - November 2004
World Lynx February 2003 - January 2004
Skills
Team Leadership, Strategy Development, Project Management, Distribution Strategy, Vendor Management, Demographic Modeling, Staffing, Forecasting, Compensation Strategy, Sales Operations, Contract Negotiations, Cross-functional Team..., Strategic Planning, Segmentation, Retail, Process Improvement, Business Strategy, Telecommunications, Mergers, Budgeting, Business Analysis, Problem Solving, Team Building, Market Analysis, Project Planning, Analysis, Sales Support, Data Analysis, Budgets, Sales, Sales Management, Contract Negotiation, Solution Selling, Wireless, Strategy, Competitive Analysis, Leadership, Marketing Management, CRM, Product Management, Marketing
Education
University of Arkansas at Little Rock 1989 — 1994
Bachelor's of Business Administration, Management
Verizon Wireless August 2015 - Present
Self Employed March 2015 - July 2015
The Pantry Crest October 2014 - February 2015
The Pantry Crest October 2014 - February 2015
Big Orange Burgers March 2012 - October 2014
Big Whiskey's American Bar & Grill August 2009 - March 2012
May Construction September 2005 - August 2008
Polk Stanley Rowland Curzon Po August 2004 - September 2005
Skills
Restaurants, Restaurant Management, Food & Beverage, Food Service, Menu Development, New Restaurant Openings, Labor Control, Multi-unit, Bartending, Food, Hospitality Management, Hospitality Industry, Hiring, Beer, POS, Food Industry, Cost Control, Sanitation, Food Preparation, Wine, Cocktails, Food Quality, P, Food Safety, MICROS, Hospitality, Labor Management, Alcoholic Beverages, Food Cost Management, Process Scheduler, Food Service Operations, F, Craft Beer, Customer Service, Management, Inventory Management, Social Media, Event Management, Leadership, Event Planning, Microsoft Office, Training, Team Building, Project Management, Sales, Customer Satisfaction, Time Management, Marketing, Budgets, Public Relations
Education
University of Arkansas at Little Rock 2003 — 2007
Construction Management, Construction Management
MedEvolve May 2015 - Present
CEG Partners April 2013 - September 2015
Thoughtwire Marketing, LLC January 2014 - April 2015
1011 Web Solutions, LLC. July 2013 - January 2014
Windstream Communications June 2012 - March 2013
CEG Partners February 2012 - June 2012
ABC Financial Services May 2009 - February 2012
LAF Productions, Inc. May 2008 - August 2011
Verizon Wireless April 2008 - May 2009
Skills
Social Media Marketing, Press Releases, Newsletters, Marketing Communications, Facebook, Social Media, Copywriting, Online Marketing, Marketing, Email Marketing, Social Networking, Management, Advertising, WordPress, SEO, Public Relations, Brand Management, Marketing Strategy, Content Strategy, Content Management, PowerPoint, Marketing Research, Editing, Corporate Communications, Direct Marketing, Web Analytics, Online Advertising, Strategic Communications, Internal Communications, Media Relations, Digital Marketing, Word, Excel, Outlook, Writing, Copy Editing, Online Research, Customer Experience, Content Writing, Content Development, Corporate Blogging, Microsoft Word, Microsoft Excel, Time Management
Education
University of Arkansas at Little Rock
Bachelor's Degree, Journalism
Bryant High School
College Prep, Business Administration
Verizon Wireless May 2005 - Present
Nolensville Volunteer Fire Department, Inc. October 1993 - Present
Arch Wireless September 1993 - May 2005
Skills
Wireless, Sales Management, Sales, Quotas, M2M
Education
University of Arkansas at Little Rock
PlayStation Network August 2015 - Present
PlayStation™Network - Sony Network Entertainment Int’l May 2015 - August 2015
Wagnon Strategies December 2014 - May 2015
University of Arkansas @ Little Rock ITS Department August 2011 - October 2011
Verizon Wireless January 2008 - July 2011
Skills
Technical Writing, Software Documentation, Technical Documentation, Visio, HTML, Microsoft Office, Indexing, Microsoft Word, Desktop Publishing, Windows, Photoshop, Editing, RoboHelp, SnagIt, Programming, WordPress, Copy Editing, Captivate, Research, Creative Writing, E-Learning, Ap Style, CSS, Public Speaking, Adobe Creative Suite, PowerPoint, Technical Training, Web Design, Confluence, Online Help, Technical Communication, Style Guides, Technical Editing, Keen Listener, Close Attention to..., Software Engineering, Leadership, Software Modeling, Writing, C++
Education
University of Arkansas at Little Rock 2013 — 2016
Master’s Degree, Professional Technical Writing
University of Arkansas at Little Rock 1993 — 2013
Bachelor of Arts (B.A.), Professional Technical Writing
Verizon Wireless August 2015 - Present
Pinnacle Technical Resources May 2015 - August 2015
AT&T Mobility September 2013 - February 2015
Allied Wireless Communications Corporation September 2010 - September 2013
Verizon Wireless February 2009 - September 2010
Alltel January 2008 - February 2009
Alltel April 2007 - January 2008
Alltel May 2006 - April 2007
Alltel July 2005 - May 2006
Alltel June 2004 - July 2005
Skills
Human Resources, Management, Call Centers, Performance Management, Employee Relations, Leadership, Telecommunications
Education
Webster University 2000 — 2002
MA, Human Resource Management
University of Arkansas at Little Rock 1993 — 2000
BBA, Business Management
Junior League of Little Rock June 2013 - Present
Verizon Wireless September 2012 - Present
Junior League of Little Rock June 2012 - June 2013
McMullan Law Firm January 2012 - June 2012
Womack, Landis, Phelps & McNeill, P.A. September 2005 - January 2012
Arkansas Law Review May 2004 - May 2005
Wright, Lindsey & Jennings LLP July 2004 - August 2004
Williams & Anderson PLC June 2004 - July 2004
University of Arkansas School of Law May 2003 - December 2003
Skills
Trial Practice, File Management, Small Business, Volunteer Management, Legal Advice, Legal Research, Organization, Business Transactions, Commercial Litigation, Legal Writing, Property Law, Appeals, Real Estate Transactions, Trials, Civil Litigation, Corporate Law, Westlaw, Litigation, Depositions, Due Diligence, Courts, Mediation, Pleadings, Arbitration, Legal Compliance, Motions, Legal Issues, Dispute Resolution, Appellate Practice, Hearings, Class Actions, Alternative Dispute..., Contract Law, Powers of Attorney, Legal Documents, Negotiation, Business Formation, Mergers, Commercial Real Estate, Employment Law, Mergers & Acquisitions
Education
University of Arkansas School of Law, Fayetteville 2002 — 2005
J.D., Magna cum laude
University of Arkansas 1996 — 2000
B.A., English
Sheridan High School 1993 — 1996
Verizon Wireless July 2014 - Present
NRPGI / Independent Instructor 2008 - Present
Future Energy Services November 2013 - July 2014
Intuit 2005 - 2008
Intuit 2005 - 2008
America Online 2004 - 2005
AT&T 2004 - 2005
Skills
Customer Service, Retail, Sales, Technical Support, QuickBooks, Training, Small Business, Customer Satisfaction, Microsoft Office, Coaching, Finance, Leadership, Marketing, Retail Sales, Windows, Account Management, Contract Negotiation, E-commerce, Call Center, Visual Basic, Dispatching, Dispatchers, Fleet Management, Fleet Operations, Fleet Optimization, Management, Golf, Inventory Management, Customer Experience, Start-ups, Golf Instruction, Social Media Marketing, Outlook, Process Improvement, Microsoft Excel, Microsoft Word, Employee Training, Strategic Planning, PowerPoint, Public Speaking, Negotiation, Cross-functional Team..., Access, Leadership Development, Online Advertising, Vendor Management, Payroll, Golf Course Management, Tournaments, Club
Education
National Registry of Professional Golf Instructors 2008 — 2015
Professional Golf Instructor
University of Arkansas
Social Science
Time Warner Cable March 2010 - Present
Verizon Wireless August 2005 - March 2010
Alltel Wireless July 2004 - August 2005
Alltel Wireless May 2003 - July 2004
TEKsystems September 2002 - May 2003
Skills
Process Improvement, Management, Strategic Planning, Vendor Management, Project Management, Telecommunications, SDLC, Networking, Leadership, PMP, Business Analysis, Troubleshooting, Integration, IT Management, Program Management, Requirements Analysis, Team Leadership, Databases, ITIL, Agile Methodologies
Education
University of Arkansas at Little Rock 1996 — 2002
Bachelor
University of Arkansas for Medical Sciences January 2015 - Present
Verizon Wireless August 2010 - January 2015
Verizon Wireless June 2009 - August 2010
Alltel September 2007 - June 2009
AT&T Mobility October 2005 - September 2007
Skills
B2B, Customer Retention, Customer Satisfaction, Sales, Wireless, Telecommunications, Customer Service, Selling, Account Management, Cold Calling, Marketing, Training, Sales Operations, Customer Experience, New Business Development, Call Centers
Education
University of Arkansas at Little Rock 2002 — 2006
Marketing and Communications
Verizon Wireless January 2014 - Present
Verizon Wireless April 2010 - Present
Schering-Plough Pharmaceuticals April 2008 - March 2010
Bristol-Myers Squibb July 2006 - March 2008
Innovex June 2004 - June 2006
Little Rock Regional Chamber of Commerce July 2003 - February 2004
Universal Dance Association May 1999 - July 2003
Skills
Pharmaceutical Sales, Sales, Marketing, Negotiation, Event Planning, Training, Teaching, Cold Calling, Sales Management, Account Management, Sales Operations, Sales Process, Selling, Direct Sales, Sales Presentations, Customer Retention, Selling Skills, Product Launch, Solution Selling, Leadership, Salesforce.com, Management, Product Marketing, Marketing Communications, Recruiting, Sales Force Development
Education
University of Arkansas at Little Rock 2006 — 2010
Masters, Secondary Education
University of Central Arkansas 1999 — 2003
BBA, Marketing
Bryant High School
Verizon March 2014 - Present
PrivacyStar October 2012 - August 2013
Verizon Wireless 2009 - April 2012
Alltel Wireless April 2001 - March 2012
Skills
Telecommunications, Solaris, Troubleshooting, Unix, Vendor Management, SDLC, Data Warehousing, Visio, Data Modeling, PL/SQL, Requirements Analysis, Business Objects, Enterprise Architecture, Business Analysis, Business Intelligence, SQL, Project Management, Databases, Testing, Oracle, Software Development, Requirements Gathering, Software Documentation, ETL, Systems Analysis, Management, Agile Methodologies, Integration
Education
University of Arkansas 1991 — 1994
BS, Chemical Engineering
Mosaic Templars Cultural Center August 2013 - Present
Lee Media Designs July 2010 - Present
ITT Technical Institute April 2011 - February 2012
Advantage Communications September 2010 - February 2011
Verizon Wireless January 2009 - December 2009
Alltel Wireless April 2007 - January 2009
Skills
Training, Recruiting, Interviews, Leadership, Onboarding, Team Building, Customer Service, Public Speaking, Human Resources, Management
Education
University of Central Arkansas 2001 — 2004
B.A., Speech Communication-Public Relations
University of Arkansas at Little Rock
Interpersonal and organizational communication
Superior Communications March 2012 - Present
Tran Restaurant Management April 2008 - Present
TRANSAM Investments December 2007 - Present
WT Property Management April 2007 - Present
Superior Communications January 2010 - March 2012
Alltel Wireless June 2009 - January 2010
Verizon Wireless January 2009 - June 2009
Alltel Wireless December 2007 - June 2009
Alltel Wireless August 2007 - May 2008
Alltel Wireless November 2005 - December 2007
Skills
Product Management, Product Marketing, Sales Management, Product Development, P&L Management, Telecommunications, Management, Mobile Devices, Sales Operations, Business Intelligence, Entrepreneurship, Team Building, Cross-functional Team..., CRM, Negotiation, Project Management, Selling, Customer Satisfaction, Strategy, Wireless, Sales, Leadership, Project Planning, Strategic Partnerships, Business Development, Team Leadership, Vendor Management, Product Launch, Retail, Strategic Planning, Mergers & Acquisitions, Marketing, Customer Service, Marketing Strategy, B2B, Customer Retention, Business Strategy, Training, Account Management
Education
University of Arkansas at Little Rock
MBA, Management
University of Arkansas at Little Rock
Bachelor, Management
Verizon Wireless September 2010 - Present
Verizon Wireless February 2009 - September 2010
Alltel June 2006 - February 2009
Skills
Forecasting, Financial Analysis, Accounting, Process Improvement, Financial Modeling, Budget
Education
University of Arkansas at Little Rock 2006 — 2007
Master's Certificate of Accountancy
University of Arkansas 2002 — 2006
BSBA, Accounting
Southwest Power Pool August 2012 - Present
Verizon Wireless January 2009 - August 2012
Alltel Wireless November 2004 - January 2009
Electronic Data Systems September 2002 - November 2004
Alltel Information Services October 1997 - May 2002
High Q, Inc - Frisco, Tx January 1991 - October 1997
Skills
Unix, PL/SQL, SQL, Oracle, Requirements Analysis, Perl, Shell Scripting, Microsoft SQL Server, Solaris, SOA, Unix Shell Scripting, Data Warehousing, Troubleshooting, XML, Visio, JSP, Java, Databases, Data Modeling
Education
University of Arkansas at Little Rock 1986 — 1991
BS, Computer and Information Science
Keller Williams Realty, Inc. January 2015 - Present
The Container Store September 2012 - Present
Verizon Wireless January 2009 - January 2010
Alltel Wireless September 2000 - January 2010
Skills
Direct Sales, Call Centers
Education
DeVry University
Business
University of Arkansas at Little Rock
Verizon Wireless May 2013 - Present
Verizon Wireless September 2010 - May 2013
Verizon Wireless January 2004 - September 2010
GTE Mobilnet and Verizon Wireless January 1997 - January 2004
GTE Mobilnet January 1994 - January 1997
GTE Mobilnet August 1992 - February 1994
GTE Mobilnet September 1991 - August 1992
Metro Hotels, Inc. June 1983 - September 1991
Skills
Telecommunications, Wireless, Solution Selling, Call Centers, Direct Sales, Sales Management, Customer Satisfaction, M2M, VoIP, Customer Retention, Customer Experience, Sales Operations, Mobile Devices, Account Management, Retail, B2B, Managed Services, Sales, Cellular Communications, Sales Process, Salesforce.com, Team Leadership, 4G, Customer Service, Team Building
Education
University of Arkansas at Little Rock 1983 — 1987
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Wells Fargo January 2014 - Present
The Center for Pediatric Health July 2010 - December 2011
Verizon Wireless May 2007 - July 2010
Alltel Wireless June 2006 - April 2007
Alltel February 2004 - June 2006
Alltel February 2002 - February 2004
Electronics Boutique 1997 - January 2002
Sears, Roebuck and Co. April 1990 - 1997
Skills
Product Management, Mobile Devices, Wireless, Marketing, Customer Service, Product Marketing, Customer Satisfaction, Leadership, Management, Enterprise Software, Mobile Technology, Sales Management, Contract Negotiation, Telecommunications, Networking, Strategic Partnerships, Sales, Call Centers, Marketing Communications, Analysis
Education
University of North Texas 2012 — 2015
Bachelor of Arts in Marketing
University of Arkansas at Little Rock 1992 — 1995
Business
Windstream Communications October 2013 - Present
AT&T October 2010 - October 2013
Verizon Wireless January 2009 - October 2010
Alltel September 2002 - January 2009
Education
University of Arkansas at Little Rock 2000 — 2002
Verizon Wireless December 2010 - Present
Alltel Wireless October 2007 - November 2010
Alltel Corp July 2002 - October 2007
Skills
Predictive Modeling, Oracle SQL, Financial Analysis, Marketing ROI, SAS Enterprise Guide..., Unica Affinium Model, Data Mining, Database Marketing, Six Sigma, Business Intelligence, Customer Experience, Data Analysis, ROMI
Education
University of Arkansas at Little Rock 1997 — 1998
MBA
Vanderbilt University 1986 — 1990
BA, Economics and Finance
Verizon Wireless January 2009 - Present
Bassett Furniture Industries 2006 - Present
Alltel August 1996 - January 2009
UPS October 1993 - September 1996
Prostaff Staffing Company August 1993 - May 1996
Education
University of Arkansas at Little Rock 2002 — 2004
MBA, Business Administration
University of Arkansas at Little Rock 1989 — 1994
BBA, Computer Information Systems
Verizon Wireless May 2013 - Present
Verizon Wireless 2009 - May 2013
Alltel Wireless May 2007 - January 2009
Alltel Wireless June 2005 - May 2007
Education
University of Arkansas at Little Rock 2007 — 2009
MBA
University of Arkansas 2001 — 2005
Electrical Engineering
Verizon Wireless 2009 - Present
Alltel December 2006 - Present
Education
University of Arkansas at Little Rock 1998 — 2002
Verizon Wireless October 2011 - Present
Verizon Wireless 1999 - October 2011
Decrane Aerospace Audio International 1996 - 1999
Skills
EVDO, CDMA, Wireless, LTE, Computer Network..., Network Design, SS7, Telecommunications, Network Engineering, CDMA2000, IP, GSM
Education
University of Arkansas at Little Rock 1993 — 1996
BS, Electronic Engineering Technology
Arkansas State University - Beebe 1991 — 1992
N/A, Engineering
Atlantic Tele-Network, Inc. January 2012 - Present
Commnet Wireless May 2011 - December 2011
Verizon Wireless February 2009 - May 2011
Alltel Wireless August 2008 - February 2009
U.S. Geological Survey November 2006 - January 2008
Skills
Environmental Science, ArcGIS, GIS, Field Work, Hydrology, Data Collection, Core Network Planning, CDMA, Data Roaming, Roaming, Data Models, Data Mining, Scripting, Microsoft Office, Microsoft Excel
Education
University of Arkansas at Little Rock 2003 — 2007
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services
University of Arkansas at Little Rock 2003 — 2007
Bachelor of Science (B.S.), Geological and Earth Sciences/Geosciences
Windstream Communications 2013 - 2013
Verizon Wireless 2009 - 2011
Verizon Wireless 1999 - 2010
Alltel Communications 1999 - 2009
Skills
Call Center, Customer Experience, Call Centers, Wireless
Education
University of Arkansas at Little Rock 2003 — 2010
Verizon Wireless January 2009 - Present
Alltel Wireless August 2008 - January 2009
Alltel August 2004 - August 2008
Alltel June 1999 - August 2004
Education
University of Arkansas at Little Rock 1985 — 1992
BA, Mathematics
Windstream Communications May 2011 - Present
Verizon Wireless July 2010 - June 2011
Alltel March 2004 - July 2010
Alltel March 2003 - March 2004
Alltel March 2002 - March 2003
Army National Guard - Bravo 212th Sg BN October 1996 - October 2002
Alltel August 1999 - March 2002
Alltel June 1996 - August 1999
Skills
Aprimo, Direct Marketing, Capacity Planning, Analytics, Database Marketing, Digital Marketing, Leadership, Telecommunications, Call Centers, Customer Retention, Forecasting, Team Leadership, Management, Strategy, Customer Experience, Analysis, Campaign Management, Project Management, CRM, Wireless, Online Advertising, Vendor Management, Email Marketing, Multi-channel Marketing
Education
Webster University 2003 — 2006
MBA
University of Arkansas at Little Rock 1996 — 2001
MIS
Verizon Wireless July 2010 - Present
Alltel Wireless November 2002 - August 2010
Education
University of Arkansas
Bachelor of Arts, Speech and Drama
Verizon Wireless October 2009 - Present
Alltel November 1993 - October 2009
TCBY October 1992 - November 1993
Skills
TCP/IP, Wireless, Telecommunications, Netcool, Unix, Linux, Data Center, VoIP, Troubleshooting, Disaster Recovery, Red Hat Linux, Security, Network Security, Switches, Windows, RedHat, Active Directory, Microsoft Exchange, Virtualization, Windows Server, Integration, Networking, Servers, System Administration
Education
University of Arkansas at Little Rock 1990 — 1992
Computer Science
First Security Bank April 2012 - Present
Verizon Wireless April 2009 - April 2012
AT&T August 2008 - April 2009
Wendy's Fourjay, L.L.C. February 2008 - May 2008
Mazzio's Corporation April 2007 - October 2007
Wendys International February 2004 - April 2007
Skills
Customer Service, Training, Customer Satisfaction, Call Center, Team Leadership, Inventory Management, Microsoft Office, Management, Microsoft Excel, Time Management, Business Analysis, Team Building, Computer Hardware, Sales, Microsoft Word
Education
University of Arkansas at Little Rock 2011 — 2012
Bachelor of Science (B.Sc.), Mathematics
University of Arkansas at Monticello 2003 — 2008
Bachelor of Science (BS), Mathematics
T-Mobile January 2011 - Present
Verizon Wireless October 1998 - August 2010
Alltel Wireless January 2005 - January 2007
Alltel Wireless January 2000 - January 2005
Skills
Employee Relations, Training, Customer Satisfaction, Process Improvement, Leadership, Wireless, Team Building, Recruiting, Telecommunications, Call Center, Management, Coaching
Education
University of Arkansas at Little Rock
Atlantic Tele-Network, Inc. June 2014 - Present
FROST, PLLC February 2013 - June 2014
Allied Wireless Communication Corp. August 2010 - February 2013
Arkansas Division of Legislative Audit September 2009 - August 2010
Verizon Wireless January 2009 - September 2009
Alltel February 2005 - January 2009
Eclipsys Corporation January 1997 - January 2005
Systematics 1978 - 1997
Skills
Security, Management, Internal Audit, Sarbanes-Oxley Act, Auditing, IT Audit, Internal Controls, Business Analysis, Outsourcing, Data Center, Contract Negotiation, Access, Sarbanes-Oxley, Analysis, Financial Analysis, Risk Management, Process Improvement, Finance, Business Process...
Education
University of Arkansas 1973 — 1976
BS in Business Administration, Accounting
Verizon Wireless September 2009 - Present
Alltel January 2001 - Present
Alltel Communications, Inc. 1997 - Present
Skills
Enterprise Architecture, Business Analysis, Business Intelligence, Business Process, CRM, Call Center, Call Centers, Change Management, EAI, IT Management, Integration, Leadership, Management, Mobile Applications, Oracle, PMP, POS, Product Marketing, Program Management, Project Management, Requirements Analysis, Requirements Gathering, SDLC, SOA, SQL, Siebel, Software Development, Software Project..., Solution Architecture, Telecommunications, Unix, Vendor Management, Websphere, IT Strategy, Agile Methodologies, Customer Experience, Visio, Cloud Computing
Education
University of Arkansas at Little Rock 1994 — 2005
Liberal Arts, Technical Writing, Creative Writing, and Psychology
USAble Life April 2011 - Present
Windstream Communications 2009 - 2011
Verizon Wireless 2007 - 2009
Skills
Process Improvement, Finance, Business Analysis, Analysis, Access, Project Management, Microsoft Excel, Visio, Data Analysis, Microsoft Office, Business Intelligence, Telecommunications, SQL, Financial Analysis, Financial Reporting, Troubleshooting, Microsoft SQL Server, Insurance, Accounting, Databases, Risk Management, Strategic Planning, Vendor Management, Budgets
Education
University of Arkansas at Little Rock 1997 — 2002
BA, Finance
Verizon Wireless February 2015 - Present
Verizon Wireless January 2009 - Present
Alltel August 2007 - January 2009
Alltel April 2006 - August 2007
Alltel September 2003 - April 2006
Alltel June 2002 - September 2003
Skills
CDMA, LTE, Cellular Communications, Wireless, EVDO, Telecommunications, Computer Network..., 4G, 3G, T1, Network Design, Wireless Networking, Network Engineering, Switches
Education
University of Arkansas at Little Rock 1993 — 1998
EET (~35 hours short), Engineering Technology/Computer Science
Verizon Wireless May 2014 - Present
Verizon Wireless February 2013 - May 2014
Verizon Wireless January 2009 - February 2013
Verizon Wireless 2009 - February 2013
Alltel February 2006 - January 2009
Windstream Communications December 2004 - February 2006
Skills
MPLS, Switches, ATM, IP, Juniper, Routers, DSL, Cisco Switches, BGP, OSPF, WAN, CCNA, Ethernet, Cisco, Cisco IOS, Network Operations, Routing, VoIP, Network Engineering, Network Design, Wireless Networking, TCP/IP, Wireless, Troubleshooting, Frame Relay, Telecommunications, SIP, SS7, LAN/WAN, Deployment, Routing Protocols, Hardware, EVDO, Documentation
Education
University of Arkansas at Little Rock 2000 — 2005
Bachelors, Electronic and Computer Engineering
CLEAResult September 2013 - Present
Verizon Wireless January 2009 - December 2011
Alltel January 2005 - January 2009
Alltel Wireless May 2003 - January 2005
Skills
Leadership, Telecommunications, Business Analysis, Requirements Analysis, Troubleshooting, SQL, Wireless, Requirements Gathering, Integration, Process Improvement, Energy Efficiency, Energy Audits, Mechanical Engineering, Machining, Molding, Management, Oracle
Education
University of Arkansas at Little Rock 2009 — 2014
Bachelor's Degree, Systems Engineering with a focus on Mechanical Systems, December 2014, Magna Cum Laude, 3.86 GPA
Pulaski Technical College 2001 — 2004
Associate's Degree, Computer Information Systems
Windstream Communications February 2012 - Present
Verizon Wireless April 1999 - August 2011
Verizon Wireless April 1999 - August 2011
Skills
Vendor Management, Strategic Planning, Project Management, Team Leadership, B2B, Marketing, Data Analysis, Competitive Analysis
Education
University of Arkansas
MBA, Business
University of Arkansas
BSBA, Business
UAMS Center for Distance Health June 2014 - Present
University of Arkansas for Medical Sciences July 2011 - Present
University of Phoenix October 2007 - July 2011
Verizon Wireless February 2007 - July 2009
Advanced Tissue July 2004 - January 2007
Independent Medical Associates May 2000 - June 2004
LRSD and Cabot Public Schools August 1997 - May 2000
Skills
Management, Organizational..., Instructional Design, Training, Leadership, Change Management, Cross-functional Team..., Coaching, Data Analysis, E-Learning, Employee Relations, Healthcare, Human Resources, Leadership Development, Instructor-led Training, Process Improvement, Program Management, Project Management, Public Speaking, Strategic Planning, Teaching, Training Delivery
Education
University of Arkansas at Little Rock 2009 — 2012
ASN, BSN, Nursing
University of Arkansas at Little Rock 2000 — 2002
MA, Organizational Development
University of Central Arkansas 1996 — 1997
Teaching Certificate, Secondary Education (English, Speech)
University of Arkansas at Little Rock 1994 — 1996
BA, English
Verizon Wireless May 2011 - Present
Verizon Wireless February 2009 - Present
Alltel May 2007 - May 2009
Alltel 2005 - 2009
Alltel Wireless May 2006 - November 2007
Alltel Communication February 2005 - May 2006
Afco Steel, Inc May 2000 - February 2005
Education
University of Arkansas at Little Rock 1998 — 2005
Management, Information Systems
Ole Main High School 1976 — 1978
General
Blue Moon Disk Co. June 2009 - Present
NetCracker March 2011 - December 2013
Verizon Wireless 2009 - May 2011
Alltel Communications Inc. 1992 - 2009
Skills
Vendor Management, Telecommunications, Cross-functional Team..., Business Analysis, Requirements Analysis, Visio, PMP, Wireless, Troubleshooting, VoIP, Product Management, Process Improvement, Testing, Call Center, Program Management, SDLC, Project Management, Cooking for 25+ people..., Business Development, Business Process
Education
University of Arkansas at Little Rock 1994 — 1997
MBA
University of Central Arkansas 1989 — 1992
BBA, Marketing
Verizon Wireless January 2010 - Present
Alltel January 2005 - January 2010
Verizon January 1994 - January 2005
Skills
Ericsson MSC, ACME..., CDMA, LTE, Wireless, Telecommunications, 4G, Cellular Communications, RF, Switches, 3G, EVDO, IP, GSM, SS7
Education
University of Arkansas at Little Rock 1988 — 1993
Electrical and Electronics Engineering
Verizon Wireless 1998 - Present
Education
University of Arkansas at Little Rock
Windstream June 2015 - Present
Verizon January 2013 - November 2014
Verizon Wireless February 2009 - December 2012
Alltel January 2006 - January 2009
Alltel October 2005 - December 2005
Alltel September 2004 - September 2005
Alltel April 2003 - August 2004
PwC May 2002 - March 2003
Arthur Andersen 1998 - 2002
Skills
Accounting, Financial Analysis, Telecommunications, Financial Reporting, Management, Process Improvement, Auditing, Forecasting
Education
University of Arkansas 1994 — 1997
BSBA, Accounting
Verizon Wireless May 2011 - Present
Verizon Wireless 2009 - Present
Alltel Wireless 1998 - 2009
Alltel 2004 - 2008
Alltel Wireless January 1998 - January 2004
Skills
Telecommunications..., Testing, Business Process, Wireless, Call Center, Vendor Management, Databases, Requirements Analysis, Program Management, CRM, Software Documentation, Wireless Networking, Telecommunications, SDLC, Business Analysis, Billing Systems, 4G, Visio, User Acceptance Testing, Integration, Troubleshooting, Unix, Requirements Gathering, Project Planning, Computer Network..., IT Management, Strategy, VoIP, Management, System Deployment
Education
University of Arkansas
Bachelor's Degree, Business, 3.28
University of Arkansas at Little Rock
Information Technology / Business
HEBER SPRINGS STATE BANK January 1991 - Present
Verizon Wireless 1990 - Present
Education
University of Arkansas at Little Rock
BSBA, BUSINESS
Verizon Wireless September 2008 - Present
Alltel Wireless September 2004 - September 2008
Applied Computer Solutions - Sheridan, AR February 2001 - September 2004
Euronet Worldwide February 2000 - October 2000
Alltel February 1992 - February 2000
Education
University of Arkansas at Little Rock 1993 — 2000
Assoc of Science, Computer Programming
Verizon Wireless
Skills
Wireless, Integration, Troubleshooting, Telecommunications, Testing, VoIP, Cross-functional Team..., Process Improvement, Unix, Visio, Business Analysis
Education
University of Arkansas 1988 — 1993
Master of Business Administration (MBA), Accounting and Finance
Verizon Wireless January 2012 - Present
Verizon Wireless January 2009 - January 2012
Alltel October 1998 - January 2009
Skills
Telecommunications, Wireless
Education
University of Arkansas at Little Rock
BS, Computer Science
Verizon Wireless October 2011 - Present
Verizon Wireless December 2009 - October 2011
Verizon Wireless January 2009 - December 2009
Alltel Communications June 2008 - January 2009
Ouachita School District January 2006 - June 2008
Arkansas Communication Systems July 2003 - January 2006
Education
University of Arkansas at Little Rock
B.S., Systems Engineering
Verizon Wireless July 2015 - Present
Verizon Wireless May 2008 - July 2015
Education
University of Arkansas at Little Rock
Bachelor of Arts (B.A.), Psychology
University of Arkansas at Little Rock
Master of Applied Psychology, Industrial and Organizational Psychology
Atlantic Tele-Network, Inc. January 2012 - Present
Commnet Wireless December 2011 - January 2012
Verizon Wireless January 2009 - December 2011
Alltel June 2007 - January 2009
Alltel October 2000 - June 2007
Alltel July 1997 - October 2000
Alltel February 1996 - July 1997
Alltel January 1996 - February 1996
Alltel October 1994 - January 1996
Skills
Wireless, Telecommunications, Roaming, CDMA, GSM, Mobile Devices, Cellular Communications, LTE, 3G, IP, 4G, Fraud, Network Design, Wireless Networking, Call Centers, SIP, VoIP
Education
University of Arkansas at Little Rock
Bachelor, Liberal Arts
Verizon Wireless TrainerVerizon Wireless2007 - Present
Alltel 1997 - 2010
Education
University of Arkansas at Little Rock 1980 — 2010
Verizon Wireless Mortgage Loan OfficerIberiabank Mortgage CompanyJuly 2007 - July 2009
Education
University of Arkansas at Little Rock 1992 — 1997
Criminal Justice
Vestcom August 2014 - Present
Vestcom October 2011 - January 2014
Verizon Wireless August 2008 - October 2011
Information Network of Arkansas September 2007 - June 2008
Acxiom September 1997 - September 2007
Cornerstone Web Design May 1989 - September 1997
Skills
C#, SQL, Software Development, Databases, Microsoft SQL Server, Web Services, Agile Methodologies, XML, .NET, Oracle, Unix, JavaScript, PL/SQL, ETL, ASP.NET, Visual Studio, Web Applications, Data Warehousing, Perl
Education
University of Arkansas 1985 — 1989
Bachelors of Business Marketing, Business
UCA Conway AR
Transamerica August 2011 - Present
Kohl's Department Stores October 2003 - Present
Verizon Wireless May 2010 - July 2011
Deluxe Corporation 2007 - 2010
Skills
Call Centers, Employee Benefits, Customer Service, Microsoft Office, Team Building, PowerPoint, Customer Retention, Customer Experience, Employee Training, Strategic Planning, Insurance, Training, Windows, Telephone Skills, Coaching, Account Management, Leadership, Process Improvement, Teamwork, Talent Management, Project Management, Time Management, Management, Team Leadership, Microsoft Excel, Customer Satisfaction, Recruiting
Education
University of Arkansas at Little Rock 2008 — 2011
Bachelor of Business Administration (BBA), Management, Human Resources
Hall High 2001 — 2004
Dillards May 2011 - Present
Verizon Wireless October 2008 - May 2011
Skills
Cognos, Framework Manager, Cognos Administration, WebSphere Application..., User Interface Design, TeraData SQL Assistant, Toad Data Modeler, SQL, DB2, C#, AIX, Visual Studio, Business Objects, JAVA, Eclipse, User Experience, vi Editor, HTML, Microsoft Office, MS Project, Microsoft Excel, Visio, Crystal Reports, IBM iSeries, Wordpress, Projects, SDLC, Analysis, JavaScript, Access, FrontPage, ERD, AS 400
Education
University of Arkansas at Little Rock 2009 — 2011
BBA, Management Information Systems
University of Arkansas at Little Rock 2000 — 2004
BA, Psychology
Verizon Wireless August 2014 - Present
Skills
Telecommunications, Selling, Wireless, Direct Sales, Account Management, B2B, Sales, Sales Management, Business Development, New Business Development, Negotiation, Customer Service, Marketing, Cold Calling, Contract Negotiation, Sales Operations, Team Building, Strategic Partnerships, Solution Selling, Managed Services, Mobile Devices, Salesforce.com, Sales Process, Budgets, Customer Retention, Leadership, Customer Satisfaction, Customer Relations, Mobile, M2M, IOT
Education
University of Arkansas at Little Rock
BBA
Verizon Wireless January 2009 - December 2011
Alltel Communications August 2006 - January 2009
Education
University of Arkansas at Little Rock 1984 — 1990
Bachelor of Business Administration (BBA), General Business
Verizon Wireless October 2012 - Present
Verizon Wireless February 2009 - Present
Alltel Communications August 2004 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML
Education
University of Arkansas at Fayetteville
Bachelor of Science (B.S.), Business Administration, Management and Operations
University of Phoenix
Verizon Wireless May 2013 - Present
IEEE August 2011 - May 2013
Small Business & Technology Development Center - University of Arkansas August 2009 - May 2011
Howard's Convenient Store June 2006 - December 2007
Skills
Visio, Software Documentation, Analysis, Accounts Payable, Accounts Receivable, Account Reconciliation, Budgets, Microsoft Excel, Time Management, Program Management, Databases, PowerPoint, Finance, Event Planning, ERP, Internal Audit, Research, Troubleshooting
Education
University of Arkansas at Fayetteville
Bachelors in Business Administration, Finance & ERP Systems
Winrock International June 2012 - Present
Verizon Wireless March 1993 - June 2012
Alltel Wireless 1993 - 2012
Skills
Microsoft Applications
Education
University of Arkansas at Little Rock 1978 — 1982
BS
Windstream Communications August 2014 - Present
COMFORCE March 2012 - August 2014
Verizon Wireless January 2009 - December 2011
Alltel Wireless May 2008 - January 2009
Skills
Project Management, PMO, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Telecommunications, Visio
Education
University of Arkansas at Little Rock 2012 — 2015
Bachelor of Business Administration (BBA), Business Information Systems