Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Verizon Wireless Salaries. You can even request information on how much does Verizon Wireless pay if you want to. Learn about salaries, pros and cons of working for Verizon Wireless directly from the past employees.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless January 2009 - Present
Verizon Wireless February 2006 - January 2009
Skills
Wireless, Telecommunications, Call Centers, VoIP, Customer Experience, Cellular Communications, Technical Support, Telephony, Troubleshooting, IP, Wireless Networking, Customer Retention, Computer Network..., Broadband, Customer Satisfaction, Mobile Devices, TCP/IP, Ethernet, Routers
Education
University of Phoenix 2011 — 2015
Bachelor of Business Management, Human Resources Management/Personnel Administration, General
Verizon Wireless June 2013 - Present
24 Hour Fitness December 2010 - March 2013
Victory Headquarters May 2012 - November 2012
YMCA October 2010 - April 2011
Target October 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, English, C, Windows, Event Planning, AutoCAD, Team Leadership
Education
University of Phoenix 2014 — 2016
Bachelor of Business Administration (B.B.A.), Marketing
Palomar College 2010 — 2013
Associate of Arts (A.A.)
San Pasqual High School 2006 — 2010
Usaa May 2011 - Present
T-Mobile July 2007 - May 2011
Verizon Wireless May 2003 - July 2007
Skills
Underwriting, Banking, Mortgage Lending, Retirement Planning, Insurance, Property & Casualty..., Risk Management, Relationship Management, Consumer Lending, Retail Banking, Credit Analysis, Cross Selling, Mortgage Banking, Loan Origination, Financial Advisory, Refinance, Residential Mortgages, Credit Cards, Deposits, Management, Team Building, Sales
Education
University of Phoenix 2013 — 2020
Master of Business Administration (MBA)
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Hillsborough Community College 1999 — 2001
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Land O' Lakes High School 1995 — 1999
High School Diploma
Volt March 2015 - Present
TEKsystems August 2014 - December 2014
Celebrity Staff April 2014 - May 2014
Romantix April 2014 - April 2014
Remedy Intelligent Staffing 2014 - 2014
Verizon Wireless April 2011 - June 2013
Convergys January 2011 - April 2011
Convergys November 2004 - October 2010
Convergys June 2000 - October 2004
Skills
Data Entry, Customer Service, Training, HIPPA Compliance, Highly detail oriented, Organized self-starter, Microsoft Office, Microsoft Office 2010, Microsoft Office 2007, Microsoft Excel, Microsoft Word, PowerPoint, Proficient Typing Skills, Accurate Data Entry, Always Punctual, Safety Compliance, Tenacious Work Ethic, Professional Services
Education
University of Phoenix 2008 — 2011
Associate of Arts (A.A.), Psychology
Verizon Wireless 2007 - Present
Skills
Direct Sales, Customer Retention, Telecommunications, Sales Process, Solution Selling, Sales Operations, Customer Satisfaction, Team Building, Team Leadership, Account Management
Education
University of Phoenix
Bachelor of Applied Science (BASc), Business Administration and Management, General
Citrix February 2015 - Present
Vocera Communications November 2012 - February 2015
Revol Wireless October 2008 - November 2012
Vox Mobile October 2005 - October 2008
Verizon Wireless September 2003 - October 2005
Stylin' Concepts October 2000 - July 2003
Skills
Leadership, Mobile Devices, Blackberry, Wireless Networking, Data Center, Project Management, Network Administration, IIS, Microsoft SQL Server, Information Technology, Mobile Technology, Windows Server, Mobile Device Management, Professional Services, Network Engineering, Microsoft Exchange, Microsoft Certified..., Process Improvement, Switches, Active Directory, Virtualization, Vendor Management, Disaster Recovery, Cisco Technologies, Security, Blackberry Enterprise..., VMware, Troubleshooting, Information Security, Servers, Firewalls
Education
University of Phoenix 2005 — 2012
Bachelor of Science (B.S.), Business/Information Systems
Landmark Education 2012 — 2012
Verizon Wireless January 2013 - Present
Snap-on Tools Inc January 2009 - January 2013
T-Mobile April 2006 - January 2009
T-Mobile October 2005 - March 2006
T-Mobile June 2000 - October 2005
Skills
Sales Process, Sales Operations, Sales Management, Sales, B2B, Direct Sales, Mobile Devices, Marketing Strategy, Strategic Partnerships, Business Development, Competitive Analysis, Account Management, Customer Retention, Wireless, Telecommunications, Salesforce.com, Sales Presentations, Selling Skills, Cold Calling, Profit, Talent Acquisition, Team Leadership, Training, Management, Recruiting, Leadership, Selling, Retail, Solution Selling, Key Account Management, Call Centers, New Business Development, Customer Experience, CRM, Territory Management, Solution Architecture, Strategic Planning, Customer Satisfaction, M2M, Profit/Loss..., LTE, Strategic Thinking, Group Purchasing, Business Relationship..., Cloud Computing, Private IP
Education
University of Phoenix 2007 — 2012
Bachelors of Science, Business Management
Bountiful High School 1997 — 2000
Diploma
Aerotek May 2014 - Present
Aerotek September 2012 - Present
Verizon Wireless September 2004 - September 2012
Robert Half International January 1999 - May 2003
Skills
Customer Service, Staff Supervision, Cellular Communications, Labor Relations, Traditional Labor Law, Job Coaching, Cold Calling, College Recruiting, Employee Relations, Employee Training, Hiring, Human Resources, Interviews, Leadership, Management, Microsoft Office, Onboarding, Payroll, Recruiting, Retail, Sales, Staffing Services, Time Management, Training
Education
University of Phoenix 2012 — 2013
Master's degree, Business Administration and Management, General
University of Phoenix 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Human Resources Management and Services
TCC, Verizon Premium Wireless Retailer September 2015 - Present
We R Wireless May 2014 - September 2015
We R Wireless September 2013 - May 2014
We R Wireless November 2012 - September 2013
University of Phoenix September 2009 - October 2012
Nutrisystem November 2008 - September 2009
Konica Minolta Business Solutions U.S.A., Inc. June 2007 - November 2008
Verizon Wireless December 2003 - June 2007
Skills
Sales Presentations, Coaching, Cold Calling, Customer Service, Direct Sales, Account Management, Sales Operations, Public Speaking, Leadership
Education
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.)
University of Phoenix 2008 — 2011
Bachelor of Science (B.S.), Business/Corporate Communications
Verizon Wireless October 2003 - Present
Qwest January 2001 - August 2003
Clean Air Research Corp. January 2001 - January 2002
Skills
Sales, Training, Leadership, Management, Direct Sales, Customer Service, Social Media Marketing, Product Marketing, Strategic Human..., Strategic Planning, Trend Forecasting, Vision Development, Sales Operations, Customer Retention
Education
University of Phoenix
Bachelor of Science, Management
University of Phoenix
Bachelor of Science, Marketing
TMX Finance June 2012 - Present
Enterprise Rent-A-Car November 2010 - June 2012
Enterprise Rent-A-Car November 2007 - November 2010
Verizon Wireless January 2005 - November 2007
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Windows, Analytics, Sales Management, Sales Operations, Sales Process, Direct Sales, Business, Customer Service, Leadership, Office Management, Strategic Planning, Recruiting, Mentoring, Problem Solving, Training
Education
University of Phoenix 2003 — 2005
Bachelor of Science (BS), Business Management, Graduated with honors
Saguaro High School 1992 — 1996
Diploma
Apple June 2015 - Present
A'mia Michele Ent. January 2010 - Present
Verizon Wireless 2008 - 2014
Verizon Wireless 2008 - 2014
Skills
Management, Leadership, Customer Service, Technical Support, Social Networking, Microsoft Word, Event Planning, Social Media, Marketing Strategy, Social Media Marketing, Advertising, Microsoft Office, Entrepreneurship, Public Speaking, Coaching, Team Building, Marketing
Education
University of Phoenix
Verizon Wireless June 2015 - Present
Verizon Wireless January 2014 - June 2015
Verizon Wireless February 2013 - January 2014
Verizon Wireless February 2012 - February 2013
Verizon Wireless November 2010 - February 2012
Verizon Wireless June 2007 - November 2010
Verizon Wireless February 2005 - June 2007
Verizon Wireless December 2002 - February 2005
Verizon Wireless August 2002 - December 2002
JDSU June 2000 - December 2001
Skills
Internet Strategy, Operations Management, Project Management, Adobe Scene 7, Sales Funnel..., Software Project..., Customer Service..., Marketing Research, HTML scripting, Report Writing, Crystal Reports, Call Center..., Team Leadership, Marketing, Market Research, Customer Experience, Wireless, Mobile Devices, Content Management, HTML, Product Management, E-commerce, CMS, Web Marketing, Product Marketing, Process Improvement, Call Centers, Cross-functional Team..., Management, Marketing Strategy, SEO, CRM, Strategic Partnerships, Leadership, Strategy, Telecommunications
Education
University of San Francisco 2013 — 2013
Advanced Certification in Internet Marketing, Internet Marketing
University of Phoenix 2007 — 2010
Bachelor’s Degree, Business Information Systems
Verizon Wireless September 2014 - Present
Coca-Cola Refreshments August 2013 - September 2014
Southern Michigan Timberwolves April 2013 - February 2014
Coca Cola Refreshments April 2011 - September 2013
Romulus High School June 2010 - January 2013
Coca-Cola Enterprises April 2006 - April 2011
PepsiCo - Pepsi Beverages Company April 2000 - February 2006
Hilton Suites July 1997 - July 2000
Skills
Brand Awareness, Sales, Sales Operations, Territory..., Marketing, New Business Development, Training, Management, Beverage Industry, Guerrilla Marketing, Outside Sales, Retail, Shopper Marketing, Facebook, Microsoft Office, Microsoft Word, Video Editing, Social Media Marketing, Marketing Strategy, Microsoft Excel, Final Cut Pro, iPhone, Instagram, Sports Coaching, Energy Drinks, Coca-Cola, Adobe Creative Suite, Blackberry, iPad, Android, Mobile Applications, Promotions, Outlook, Nightlife, Action Sports, Sales Prospecting, Social Networking, OS X, Brand Management, Direct Store Delivery, Trade Marketing, Sports Marketing, Mac OS X, Apple, Twitter, Merchandising, Pricing, Consumer Products, Relationship Marketing, Coaching
Education
University of Phoenix
B.S., Business Marketing
Verizon Wireless December 2005 - Present
Education
Abraham Lincoln H.S.
University of Phoenix
Business Administration and Management, General
Bank of America June 2015 - Present
JPMorgan Chase October 2013 - May 2015
Hudson Advisors, LLC June 2013 - October 2013
Capital One Home Loans May 2010 - May 2013
Verizon Wireless November 2009 - January 2010
Lehman Brothers Commercial Bank April 2007 - October 2008
Clamaci Insurance April 2001 - April 2007
Skills
Mortgage Banking, Commercial Mortgages, Mortgage Servicing, Property & Casualty..., Supervisory Experience, Team Leadership, Knowledgeable on..., Regulation E-Electronic..., Customer Data with..., Strategy and Analysis, Corporate Compliance..., Written & Oral..., Presentation, Creation,..., Microsoft Office, 10 Key, Data Entry, Knowledge of key..., Home Mortgage..., Truth In Lending (TIL), Fair Lending and Escrow..., Real Estate Settlement..., Finance, Mortgage Lending, Loans, Insurance, Flood, Flood Insurance, Banking, Internal Audit, Risk Management
Education
University of Phoenix 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, Junior/Senior
University of Phoenix 2004 — 2007
Associate's degree, Business Administration and Management, General
El Toro Highschool 2000 — 2004
Highschool Diploma, General Education
Rice University August 2013 - Present
Verizon Wireless January 2003 - August 2012
Verizon Wireless February 1999 - January 2003
Skills
Employee Benefits, Payroll, PeopleSoft, FMLA, Personnel Management, Management, Policy, Customer Service, Databases, Employee Relations, Human Resources, Recruiting, Onboarding, SAP, HRIS, Deferred Compensation, New Hire Orientations, Training, Process Improvement
Education
University of Phoenix 2007 — 2012
Bachelor's Degree, Human Resources Management, 3.0 GPA
Verizon Wireless May 1997 - Present
Verizon Wireless June 1995 - May 1997
Verizon Wireless May 1994 - June 1995
Continental Airlines October 1988 - May 1994
Skills
Telecommunications, Wireless, Troubleshooting, Technical Support, Wireless Networking, Cellular Communications, T1, Switches, Telephony, LTE, Routers, Customer Experience, 3G, Networking, Ethernet, 4G, LAN-WAN, IP, EVDO, Tellabs 5500, PeopleSoft, Cisco Routers, DACS, DSL, Fiber Optics, Optical Fiber
Education
University of Phoenix 2009 — 2013
Associate of Science (AS), Communication, General, 3.10
University of Phoenix
Bachelor of Arts (BA), Electrical, Electronic and Communications Engineering Technology/Technician
Providence Health & Services July 2015 - Present
Neighbors and Associates December 2012 - July 2015
TLG Learning December 2010 - December 2012
Rylem November 2009 - December 2010
LG Consulting May 2008 - December 2008
Business Management Services March 2007 - May 2008
John L Scott July 2004 - June 2007
Jobster (Contract) August 2006 - January 2007
Verizon Wireless 1997 - 2005
Skills
Recruiting, Interviews, Internet Recruiting, Resume Writing, Technical Recruiting, Training, Talent Acquisition, Temporary Placement, Interview Preparation, Negotiation, Strategic Sourcing, Full-life Cycle..., Social Media, Management, Business Development, Hiring, Facebook, Training and Development, Social Networking, Applicant Tracking..., New Business Development, Start-ups, Social Media Engagement, LinkedIn, Screening Resumes, Sourcing, Strategy, Temporary Staffing, Networking, Lead Generation, Sales, Cold Calling
Education
University of Phoenix
B.A., Business
Wells Fargo December 2014 - Present
Wells Fargo September 2011 - December 2014
Verizon Wireless February 2008 - September 2011
Target February 2006 - February 2008
Skills
Scheduling, Communication, Job Coaching, Mentoring, Customer Service, Financial Services, Client Relations, Sales Trainings, Employee Training, Sales, Leadership, Management, Coaching, Team Building, Time Management, Customer Experience
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Health/Health Care Administration/Management
Blackville-Hilda High School 1999 — 2003
Guardian Protection Services April 2013 - Present
Express Business Services, LLC d.b.a. Freedom Wireless 2011 - April 2013
Guardian Protection Services April 2010 - April 2011
Verizon Wireless March 2002 - April 2010
Small Business Television Inc. 2001 - 2002
Skills
Customer Service, B2B, Training, Sales, Sales Management, Recruiting, Account Management, Customer Retention, Sales Operations, Retail, Sales Process, Customer Satisfaction, Call Centers, Sales Presentations, Team Building, Cold Calling, Team Leadership, Direct Sales, New Business Development, Salesforce.com, Coaching, Customer Experience, Telecommunications, Leadership, Business Development, Selling, Solution Selling, Strategic Planning, Marketing Strategy, Inventory Management, Wireless, Lead Generation, Telemarketing, Contract Negotiation, Cross-functional Team..., Forecasting, Management, CRM, Vendor Management, Product Management, Inside Sales, Budgets
Education
Laroche College
Masters in Human Resource Management, Specialized in Training
University of Phoenix
MBA
Seattle Metropolitan Credit Union March 2013 - Present
Verizon Wireless October 1991 - June 2012
Transamerica Title 1989 - 1991
Skills
Public Speaking, Workshop Facilitation, Training Facilitation, Team Leadership, Customer Service, Strategic Planning, Event Planning, Change Management, Quality Auditing, Microsoft Office, Customer Retention, Coaching, Team Building, Call Center, Customer Satisfaction, Customer Experience, Performance Management, Direct Sales, Wireless, Employee Relations, Cellular Communications, Employee Engagement, Recruiting, Hiring, Net Promoter Score, Key Performance...
Education
Bellevue College 2012 — 2013
University of Phoenix 2006 — 2012
Master of Business Administration (MBA)
Washington State University 1984 — 1989
Bachelor of Arts (B.A.)
A.L. Hardy Academy of Theology
Master's of Theology
Franklin High School
Carrington College August 2015 - Present
Cesca Therapeutics July 2014 - Present
Verizon Wireless October 2013 - July 2014
Genentech May 2012 - October 2013
Lyon Real Estate January 2012 - October 2013
Corporate Facility Services December 2000 - October 2011
Genentech 2000 - 2011
Coldwell Banker May 2007 - September 2008
IDG, Inc 1999 - 2000
Sherpa Corporation 1996 - 1999
Skills
Procurement, PMP, Contract Management, Analysis, Construction Management, Budgets, Relocation, Project Management, MS Project, Proposal Writing, Project Estimation, Project Planning, Team Management, Residential Homes, Property Management, Negotiation, Project Coordination, Facilities Management, Management, Construction, Program Management, Contract Negotiation, CPM Scheduling, Cost Control, Real Estate, Operations Management, Team Building, Time Management, Process Scheduler, Vendor Management, Cost Management, Value Engineering, Process Improvement, Sales, Manufacturing, Quality Assurance, Engineering, Change Management, Testing, Feasibility Studies, Strategic Planning, Contractors, Security, Microsoft Project
Education
Ameriteach and University of Berkeley 2011 — 2012
Bachelors, Management
University of Phoenix
Bachelor, Business Management
Direct Energy November 2014 - Present
SupportChoice, Inc. June 2012 - September 2014
Comcast July 2009 - May 2012
The Planet March 2007 - May 2009
Earthlink March 2006 - March 2007
Verizon Wireless January 2004 - March 2006
Hispanic Teleservices March 2002 - September 2003
Compaq Computer Co. March 1999 - March 2002
Convergys February 1997 - March 1999
Skills
Project Management, Curriculum Development, Sales Operations, Call Center, Vendor Relationships, Vendor Management, Customer Satisfaction, Process Improvement, Business Process..., Operations Management, Performance Management, CRM, Management, Training, Team Management, Program Management, Team Building, Leadership, Telecommunications, Coaching, Recruiting, Team Leadership, Customer Experience, Customer Retention, Call Centers, Workforce Management, Time Management, Avaya, Human Resources, Analysis, Contact Centers, Customer Service, Technical Support, Call Center Development, Troubleshooting, Quality Assurance, Change Management, Wireless, Executive Management, Software Documentation, Cross-functional Team..., Telephony, Outsourcing, P&L Management, BPO, Account Management, Salesforce.com, Telemarketing, ACD, Forecasting
Education
University of Phoenix
BA, Business Management
SIR Home Improvement September 2012 - Present
Verizon Wireless April 2012 - September 2012
Verizon Wireless August 2007 - April 2012
Skills
Retail, Sales, Management, Recruiting, Training, Sales Management, New Business Development, Direct Sales, Contract Negotiation, Account Management
Education
University of Phoenix 2008 — 2010
Master of Business Administration (M.B.A.)
Western Michigan University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix September 2011 - Present
Keller Williams Real Estate March 2010 - October 2010
Live Sports Radio December 2009 - October 2010
Verizon Wireless October 2007 - December 2009
Guaranteed Housing Inc. April 2009 - November 2009
Vector Marketing July 2008 - March 2009
Skills
Advertising, Promotions, Selling, Scheduling, Customer Relations, Retail, Customer Service, Social Networking, Cold Calling, Event Planning, Sales, Data Entry, Process Scheduler, Small Business, Marketing, Time Management, Team Building, Public Speaking, Team Leadership, Event Management, Customer Satisfaction, Direct Sales, Management, Social Media, Recruiting, Budgets, Entrepreneurship, Account Management, Sales Management, Training, Interviews, Coaching, Inventory Management, Leadership, Social Media Marketing, Strategic Planning, Marketing Communications, Online Marketing, Public Relations, Email Marketing, Facebook, Marketing Strategy, Negotiation, Outlook, Lead Generation, B2B, Online Advertising, Sales Operations, Business Development, Sales Process
Education
University of Phoenix 2009 — 2010
Associates of Arts, Concentration in Financial Services
Marlboro High School 1993 — 1997
Diploma, Basic Skills and Developmental/Remedial Education
MDnetSolutions March 2013 - Present
Verizon Wireless 1999 - 2012
Skills
Call Centers, Customer Focus,..., Telecommunications, Wireless, Customer Experience, VoIP, Customer Retention, Cellular Communications, Customer Satisfaction, Troubleshooting, CDMA, LTE, Telephony, T1, Process Improvement, Training, Team Leadership, Customer Service, Leadership
Education
University of Phoenix-West Michigan Campus
Swift Transportation June 2014 - Present
Measurement Incorporated March 2013 - January 2015
Verizon Wireless May 2011 - January 2013
Telvista Inc. June 2009 - January 2010
Brown Transportation September 2008 - March 2009
United States Marine Corps August 1998 - October 2001
Skills
Call Center, Customer Satisfaction, Customer Experience, Customer Retention, Customer Service, Technical Support, Troubleshooting, Data Entry, Telephone Skills, Computer Hardware, Windows 7, Outlook, Military, Call Centers, Software Documentation, Access, Time Management, Supervisory Skills, System Administration, Leadership
Education
University of Phoenix 2008 — 2013
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Verizon Wireless August 2012 - Present
Verizon Wireless July 2008 - July 2012
Verizon Wireless September 1999 - June 2008
Skills
VoIP, B2B, Telecommunications, Managed Services, Team Leadership, Sales Management, Leadership, Team Building, Mobile Devices, Sales, Cross-functional Team..., Customer Experience, Selling, Strategic Partnerships, Contract Negotiation, Retail, Sales Presentations, New Business Development
Education
University of Phoenix
Bachelor's Degree, Bachelor of Science in Business with Concentration of Management, 3.4
Verizon Wireless September 2004 - Present
Education
University of San Francisco 2008 — 2011
business
University of Phoenix
Business Management
RadioShack August 2010 - April 2013
Verizon Wireless October 1999 - December 2010
Moreno Valley Stoneridge October 2009 - January 2010
Verizon Wireless 2006 - 2010
Palm Desert June 2006 - September 2009
Rancho Mirage January 2006 - June 2006
San Bernardino July 2005 - January 2006
Verizon Wireless July 2004 - July 2005
Verizon Wireless 2005 - 2005
Verizon Wireless 2003 - 2005
Skills
Sales Operations, Customer Satisfaction, Sales, Training, Customer Retention, Management, Retail, Recruiting, Team Leadership, Team Building, Customer Service, Retail Sales, Hiring, Customer Experience, Direct Sales, Inventory Control, Store Management, Merchandising, Inventory Management, Telecommunications, Wireless, Solution Selling, Coaching, Mobile Devices, Performance Management, Building Relationships, Leadership Development, Profit, Interviews, Operations Management, Time Management, Sales Management
Education
University of Phoenix
Business Management
Currently enrolled @ University of Phoenix
Bachelor of Arts (BA), Business Management and Human Resources
State Farm-Gary Elliott Agency March 2014 - Present
State Farm-Erica Herndon Agency April 2012 - March 2014
Cellular Sales April 2010 - April 2012
Verizon Wireless June 2009 - April 2010
Alltel Wireless October 2006 - June 2009
Wal-Mart Wireless Connection Center November 2004 - May 2006
Carolina PCS April 2004 - December 2004
All About Cellular April 2003 - April 2004
Sitel Corporation September 2001 - April 2003
Skills
Sales, Customer Service, Cashiering, Time Management, Inventory Management, Phone Etiquette, Cash Handling Experience, Customer Satisfaction, Data Entry, Telephone Skills, Teamwork, Microsoft Office
Education
Point University (formerly Atlanta Christian College) 2012 — 2015
Christian Ministry-B.S., Ministry and Vocation
University of Phoenix 2008 — 2010
Business Administration and Psychology
New West Technologies, LLC June 2012 - Present
Discovery Communications October 2007 - June 2012
Verizon Wireless June 2000 - May 2007
Skills
HTML, Project Management, Microsoft Office, Access, Program Management, Data Analysis, Business Analysis, Analysis, MS Project, Client/server, Windows System..., Strategic Planning, Telecommunications..., Troubleshooting, Dell Workstations, Citrix, Windows Server, Customer-focused, VoIP, Dell PowerEdge Servers, Windows 7
Education
University of Phoenix-Maryland Campus
Information Technology
MARIVONN January 1999 - Present
Natural Body Spa in Buckhead August 2007 - June 2010
Verizon Wireless March 1993 - September 2004
Skills
Entrepreneurship, Small Business, Product Development, New Business Development, Start-ups, E-commerce, Brand Development
Education
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Health/Health Care Administration/Management
Lanyon, Inc. January 2014 - Present
Verizon Wireless November 2003 - January 2014
Verizon Wireless September 2008 - January 2009
Skills
Customer Service, Customer Relations, Call Center, Sales Support, Sales Operations, Telecommunications, Project Management, Team Leadership, Call Centers, Training, Management, Leadership, Strategy, Customer Experience, Sales, Analysis, Quality Assurance, Cross-functional Team..., Customer Satisfaction, Customer Retention, Wireless, PMP, Project Planning, Account Management, Process Improvement, CRM
Education
Westminster College 2012 — 2014
Master's degree, Business Administration and Management, General
University of Phoenix 2002 — 2003
BSBM, Business Management
Verizon Wireless July 2013 - Present
Sports Authority March 2012 - April 2013
Four Point By Sheraton July 2011 - February 2012
Skills
Hotels, Front Office, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Micros, Food & Beverage, Rooms Division, Revenue Analysis, Property Management..., Resorts, OnQ, Banquets, Pre-opening, Trade Shows, Teamwork, Hotel Booking, Restaurant Management, Cooking, Tourism, POS, Payroll, Forecasting, Menu Development, Food Safety, Customer Satisfaction, Process Scheduler, Business Travel, Revenue Forecasting, Restaurants, Food Service, Training, Event Planning, Profit, Income Statement, Time Management, Customer Service, Employee Training, Meeting Planning, Opera, Event Management, Inventory Management, Pricing, Food, Catering, Hiring, Bartending, Supervisory Skills, Corporate Events
Education
University of Phoenix 2012 — 2014
Bachelor's of Communication, Specialized Sales, Merchandising and Marketing Operations, 3.9
University of Phoenix 2010 — 2012
Associates Hospitality Travel & Tourism, Business Administration and Management, General, 3.5
Nielsen 2014 - Present
Parallon 2011 - 2014
HCA 2010 - 2011
Verizon Wireless May 2008 - August 2008
Skills
Logistics, Data Analysis, Process Improvement, Supply Chain, Supply Chain Management, Strategic Sourcing, Contract Negotiation, Vendor Relationships, Contract Management, Due Diligence, Healthcare Analytics
Education
Tennessee State University
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
University of Phoenix
Master of Business Administration (MBA)
Verizon Wireless May 2011 - Present
Verizon Wireless January 2010 - April 2011
Verizon Wireless July 2008 - January 2010
Lexus of Naperville 2007 - 2008
Bill Jacobs January 2001 - January 2007
Bill Jacobs Chevrolet January 1996 - January 2001
Bill Jacobs Chevrolet January 1992 - January 1996
Skills
Training, Direct Sales, Solution Selling, Wireless, Customer Retention, B2B, Telecommunications, Cold Calling, Cellular Communications, Sales Process, Sales Operations, Account Management, Sales Management, Mobile Technology, Customer Satisfaction, LTE, Customer Experience, Selling, Mobile Devices, M2M, Wireless Networking, Sales, Blackberry, CDMA, Management, Strategy, Leadership, Cloud Computing, Managed Services, 4G, Networking
Education
University of Phoenix 2010 — 2014
Enrolled, Business Major
Marmion Military Academy/Gardner 1988 — 1992
High School Diploma
Davis Behavioral Health, Inc. July 2015 - Present
Verizon Wireless August 2006 - May 2015
Skills
Wireless, Direct Sales, Telecommunications, Solution Selling, Customer Retention, Sales, Mobile Devices, Customer Experience, Customer Service, Team Leadership, Team Building, Retail, LTE, Mobile Technology, Call Centers, Sales Operations
Education
Utah State University 2014 — 2020
Master of Social Work (MSW), Undecided
University of Phoenix 2007 — 2012
Bachelor's degree, Business Administration, Management and Operations
Weber State University
Verizon Wireless August 2014 - Present
Verizon Wireless December 2013 - August 2014
Verizon Wireless June 2013 - December 2013
Verizon Wireless July 2010 - June 2013
Verizon Wireless May 2004 - July 2010
Skills
CCNA, Telecommunications, Cellular Communications, Wireless Networking, Cisco Routing &..., Networking, Troubleshooting, 10G Ethernet, OC3, DS3, T1, DACS, Nortel, CDMA, EVDO, LTE, Optical Fiber, Fiber Optic Networks, Microsoft Office, 4G, 3G, Wireless, Microwave, Integration
Education
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General
Wisconsin Indianhead Technical College 2002 — 2004
Associate's degree, Telecommunications Technology/Technician
DHL June 2011 - Present
NCR August 2004 - August 2010
Time Warner Cable September 2000 - December 2003
Verizon Wireless November 1999 - September 2000
Skills
Windows 95, Microsoft Windows 98, Telephone Skills, Microsoft Office, Word, Excel, Supervisory Skills, Customer Service, Team Leadership, Team Building, Call Centers, Technical Support, Coaching
Education
University of Phoenix 2011 — 2013
Bachelor of Science, Business Management
University of Phoenix 2010 — 2011
Associates, Business Management
Verizon Wireless October 2009 - Present
Accounting Support Group December 2008 - April 2009
Interiors by Decorating Den December 2004 - November 2008
FREESCALE SEMICONDUCTOR (FORMERLY MOTOROLA INC January 1994 - January 2004
Freescale Semiconductor (Morotola Semiconductor) 1996 - 2004
Motorola, Inc. January 1994 - January 1996
MOTOROLA, INC. - GOVERNMENT ELECTRONCIS GROUP January 1987 - January 1994
MOTOROLA, INC January 1980 - January 1987
Skills
Strategy, Analysis, Forecasting, Project Management, Customer Satisfaction, Management, Business Analysis, Marketing, Competitive Analysis, Account Management, Budgets, Project Planning, Software Documentation
Education
University of Phoenix 1991 — 1994
University of Phoenix, Business Management & Marketing ARIZONA REAL ESTATE
BA
Verizon Wireless July 2010 - Present
Verizon Wireless 2013 - 2014
Verizon Wireless 2011 - 2013
Verizon Wireless 2010 - 2011
Expedient Mortgage 2006 - 2009
Centennial Mortgage 2004 - 2006
Greenlight Tax Service 2002 - 2006
Action Capital Mortgage 2002 - 2004
Cellular One Communications 2000 - 2002
PageNet 1996 - 2000
Skills
EVDO, 4G, CDMA, Wireless, Cellular Communications, M2M, LTE, Telecommunications, CDMA2000, Wireless Broadband, T1, VoIP, 3G, MPLS, IP, Computer Network..., Ethernet, Mobile Devices, TDMA, Wireless Networking, Solution Selling, Sales Operations, Sales, Management, Project Management, Leadership, Training, Solution Architecture, Entrepreneurship, Mobile Technology, CRM, Solutions Marketing, Integration, Managed Services, Unified Communications, Direct Sales, Customer Retention, WiFi
Education
University of Phoenix
Verizon Wireless December 2013 - Present
Verizon Wireless August 2012 - December 2013
Verizon Wireless April 2011 - August 2012
Verizon Wireless December 2010 - March 2011
US Army June 1999 - May 2003
Skills
Sales Management, New Business Development, Public Speaking, Solution Selling, Direct Sales, Quotas, Account Management, Cold Calling, Telecommunications, Sales Process, Wireless, Sales Operations, Microsoft Office, Sales, Customer Retention, B2B
Education
University of Phoenix 2012 — 2015
MBA
University of Phoenix 2003 — 2009
Bachelor of Science (BS), Business Administration and Management
AAA Northern California, Nevada & Utah June 2015 - Present
Transamerica Financial Advisors, Inc. February 2015 - June 2015
Labor Finders March 2014 - March 2015
Nevada Karaoke and Entertainment January 2013 - February 2015
Wireless Advocates March 2012 - February 2013
Verizon Wireless April 2006 - March 2012
Best Buy August 2003 - March 2006
Skills
Sales Management, Microsoft Word, Microsoft Excel, Software Installation, Customer Service, Strategic Planning, Microsoft Office, Customer Satisfaction, Troubleshooting, Management, Account Management, Retail, Inventory Management, Telecommunications, Team Leadership, Sales Operations, Sales, Leadership, Training, Cold Calling, Interviews, Hiring, Employee Training, Wireless, Direct Sales, Customer Retention, Marketing, Coaching, Recruiting, Sales Process, Time Management, Team Building, Retail Sales, Solution Selling, Human Resources, Merchandising, Social Networking, Negotiation, Leadership Development, Temporary Placement, Public Speaking, Call Centers, Data Entry, Finance, Mentoring, Business Strategy, Business Development, Salesforce.com, PowerPoint, Budgets
Education
University of Phoenix 2008 — 2015
Bachelor's degree, Business Management
Carson High 1998 — 2002
High School Diplomia
Verizon wireless February 2011 - Present
Little Rock School Distict January 2008 - December 2010
Skills
Telecommunications, Call Centers, Public Speaking, Customer Service, Customer Experience, Wireless
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Psychology
Parkview arts magnet
Verizon Wireless June 1998 - Present
Skills
Solution Selling, Sales, Management, Leadership, Direct Sales, Business Intelligence, Cold Calling, Networking, Professional Services, Customer Satisfaction, Project Management, Sales Process, Telecommunications, Wireless, Customer Retention, Account Management
Education
University of Phoenix
Business Administration, Management and Operations
ADP October 2013 - Present
Verizon Wireless September 2008 - October 2013
Verizon Wireless November 2006 - September 2008
Circuit City October 2003 - September 2006
Skills
Sales Management, Marketing, Higher Education, Federal Government, State & Local..., Retail Sales, Sales Operations, Direct Sales, Wireless, M2M, Sales, Solution Selling, Customer Retention, Sales Presentations, Cellular Communications, Sales Process, Mobile Devices, Cold Calling, Salesforce.com, Selling, Customer Satisfaction, B2B, Customer Experience, Strategic Partnerships, Managed Services, Lead Generation, Team Leadership
Education
University of Phoenix 2011 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
University of Phoenix 2007 — 2008
Associate of Science (A.S.), Business Administration, Management and Operations
YP May 2015 - Present
WSMH FOX 66, NBC 25 and CW46 Sinclair Broadcast Group July 2014 - June 2015
Charter Communications November 2013 - July 2014
Verizon Wireless November 2010 - November 2013
Skills
Direct Sales, Sales, Account Management, Customer Service, Team Leadership, Cold Calling, Solution Selling, B2B, Sales Presentations, Sales Process, Telecommunications, Wireless, Customer Retention, Customer Experience, Building Relationships, Social Media Marketing, Marketing, Cellular Communications, M2M, Mobile Devices, 4G, Quotas, Mobile Technology, CDMA, LTE, Mobile Communications, Wireless Networking, Networking, Wireless Broadband, Broadband, VoIP, GSM, Outside Sales, Mobile Broadband, WiMAX, Android, Consultative Selling..., Digital Marketing, Lead Generation, Online Advertising, Marketing Strategy, Salesforce.com, Online Marketing, New Business Development, Management, Leadership, Sales Management, SEM, Market Research
Education
University of Phoenix 2015 — 2016
Network and System Administration/Administrator, 4.0
Baker College of Flint
Information Technology
Verizon Wireless May 2013 - Present
Verizon Wireless January 2010 - January 2013
Verizon Wireless 2008 - 2010
Verizon Wireless 2006 - 2008
Verizon Wireless 2003 - 2006
Verizon Wireless December 2002 - January 2003
Skills
Sales, Customer Service, Project Management, Technical Leadership, Call Center, Retail, Microsoft Word, Microsoft Excel, M2M, 4G, Training, Coaching, Wireless, Call Centers, Customer Experience, Solution Selling, Management, Troubleshooting, Customer Retention, Cellular Communications, Cold Calling, CDMA, LTE, B2B, Quotas, Broadband, Forecasting, Networking
Education
University of Phoenix 2012 — 2015
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
University of Phoenix 2010 — 2013
Associate's Degree, Business Administration and Management, General
Verizon Wireless January 2014 - Present
Verizon Wireless 2011 - 2014
Verizon Wireless 2009 - 2011
Verizon Wireless 2007 - 2009
Skills
Wireless, M2M, Management, Leadership, Mobile Technology, Solution Selling, Direct Sales, Mobile Devices, Telecommunications, Customer Retention, Cross-functional Team..., Strategic Planning, Cloud Computing, Sales Management, IOT, Managed Services, Sales Process
Education
University of Phoenix
Business Administration
Verizon Wireless May 2015 - Present
The Pingry School March 2012 - May 2015
Purview Creative Strategy & Design, LLC August 2010 - October 2014
MetLife Financial Services January 2007 - June 2010
Metropolitan Life 2007 - February 2008
Merrill Corporation November 2000 - December 2006
L.P. Thebault January 1996 - January 2000
Central Florida Press 1991 - 1996
Skills
Digital Marketing, Print Management, Planning, Product Management, Digital Printing, Print Production..., Fulfillment Operations, Marketing Management, Marketing Communications, Production Management, Production Managment, Print, Project Management, Project Planning, Fulfillment Services, Direct Mail, Budgets, Direct Marketing, Vendor Management, Marketing Strategy, Account Management, Marketing, Email Marketing, Salesforce.com, Integrated Marketing, Social Media Marketing, Lead Generation, B2B, New Business Development, Advertising, Corporate Communications, CRM, Customer Satisfaction, Creative Direction, Web Design, Negotiation, Strategy, Analytics, Social Networking, Management, E-commerce, SEO, Online Marketing, Strategic Planning, Leadership, Competitive Analysis, Market Research, Sales, Start-ups, Social Media
Education
University of Phoenix
BSB/MKT, Business/Marketing
University of Phoenix
Associate's Degree
Apple July 2015 - Present
Allstate February 2014 - Present
Verizon Wireless November 2011 - December 2013
Studio J Dance 2005 - 2011
Education
University of Phoenix 2004 — 2012
Bachelor's Degree, Information Technology with Software Engineering
University of Phoenix
Master's Degree, Information Systems
Verizon Wireless April 2006 - Present
Verizon Wireless September 2001 - April 2006
Skills
Customer Retention, Telecommunications, Managed Services, Account Management, Wireless, Customer Experience, Mobile Devices, Selling, Call Centers, Sales Operations, Solution Selling, Salesforce.com, Sales Process, Customer Satisfaction, Call Center, B2B, Training, Reporting & Analysis, Negotiation, Sales
Education
University of Phoenix 2006 — 2013
Bachelor's Degree, Marketing, 3.5
Collins College / Tempe, AZ 1997 — 1999
Associate's Degree, Associates of Arts in Visual Communications, 3.5
Caremark CVS August 2015 - Present
DIRECTV December 2010 - September 2015
AT&T Mobility November 2009 - December 2010
Verizon Wireless August 2007 - October 2009
AT&T Mobility February 2004 - 2007
Skills
Leadership, Customer Satisfaction, Sales, Call Centers, Customer Experience, Customer Retention, Strategic Planning, Business Strategy, Business Process..., Leadership Development, Strategic Leadership, Cross-functional Team..., Sales Management, Customer Service, Direct Sales, Public Speaking, Sales Operations, Team Building, Team Leadership, Training
Education
Kaplan University 2011 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.42
University of Phoenix 2008 — 2011
Bachelors, Business Administration
DigiSmiles Photography June 2008 - Present
Microsoft Corporation November 2011 - April 2013
Verizon Wireless 2010 - 2011
Verizon Wireless 2007 - 2009
Verizon Wireless June 2002 - November 2007
Skills
Solution Selling, Sales Process, Customer Experience, Account Management, Enterprise Software, Sales Management, Cloud Computing, Direct Sales, Strategic Partnerships, Customer Satisfaction, Unified Communications, Product Management, Product Marketing, New Business Development, Retail, Go-to-market Strategy, Selling, Sales
Education
University of Phoenix-Sacramento Valley Campus 2006 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Verizon Wireless April 2013 - Present
new September 2012 - February 2013
Cahaba GBA February 2012 - August 2012
Comcast October 2011 - February 2012
Skills
Customer Service, Strategic Planning, Process Improvement, Microsoft Office, Project Management, Microsoft Excel, Team Building, Program Management, Team Leadership, Management, Healthcare, Change Management
Education
University of Phoenix 2008 — 2012
Associate's degree, Health/Health Care Administration/Management
Sears Holdings Corporation November 2013 - Present
Welk Resort Group May 2013 - October 2013
Independent Contractor Investment Company August 2010 - May 2013
Verizon January 2005 - January 2010
Verizon Wireless January 2002 - January 2005
AirTouch January 1993 - January 2002
US Army January 1989 - January 1993
Skills
Strategic Planning, Business Process..., Human Resources, Public Speaking, Accounts Receivable, Accounts Payable, Quality Control, Forecasting, Process Improvement, Business Planning, Business Development, Quality Assurance, Management, Security, Project Management, Customer Service, Contract Negotiation
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA)
University of Phoenix 1999 — 2005
Bachelor of Science (BS), Business Information Systems
Belmark November 2011 - Present
Marketstar August 2010 - October 2011
verizon wireless May 1999 - March 2010
Education
University of Phoenix 2008 — 2009
MBA, MBA
Weber State University 1994 — 1999
Bachelors, Business Admin
Fiserv September 2015 - Present
American Cancer Society May 2011 - October 2014
Verizon Wireless March 2008 - October 2010
Motorola April 2006 - August 2007
Cox Communications April 2005 - October 2005
California State University Long Beach 2002 - 2003
Skills
Troubleshooting, Technical Support, Help Desk Support, VoIP, Switches, Telecommunications, Routers, Wireless, Network Administration, Active Directory, Microsoft Office, Computer Hardware, Windows 7, Mobile Devices, Networking, Customer Service, Access, Vendor Management, HTML, Windows, Unix, Android, Wireless Routers, IP, Knowledge Management, Problem Solving, SDLC, Visio, Mobile Iron, Software Installation, Call Centers, Computer Repair, Windows XP Pro, Cisco Technologies, Databases, Technical Writing, Ticketing Software, Software Deployment, System Deployment, Wireshark, Call Center, DNS, DHCP, UML, ITIL Process, BYOD
Education
University of Phoenix 2005 — 2008
Bachelor of Science, Information Technology
Christian Brothers High School July 2006 - Present
Verizon Wireless June 2005 - July 2006
Bethany University Scotts Valley, CA March 2003 - May 2005
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Networking, Team Building, Project Management, Microsoft Word, Public Speaking, Sales, Computer Hardware, Outlook, Training
Education
University of Phoenix-Sacramento Valley Campus
Bachelor's of Science, Business/Information Systems (B/IS), Graduated
WDS, A Xerox Company October 2013 - Present
Verizon Wireless January 2012 - June 2012
Verizon Wireless January 2010 - December 2011
Verizon Wireless December 2009 - December 2011
Verizon wireless August 2008 - December 2009
Skills
Customer Relations, Customer Service, Call Center, HTML, Customer Satisfaction, Cellular, Android, iOS, BlackBerry, Blackberry, Cellular Communications, Data Entry, Call Centers, Wireless, Technical Support, Quality Assurance, Customer Retention, Telecommunications
Education
University of Phoenix 2007 — 2010
Hawks Residence November 2006 - Present
Verizon Wireless May 2004 - November 2006
Education
University of Phoenix 2006 — 2006
Verizon Wireless February 1990 - Present
Skills
Disaster Recovery, M2M, Wireless, Telecommunications, Solution Selling, Direct Sales, Unified Communications, Managed Services, Account Management, VoIP, Call Center, Mobile Devices, 4G, Customer Experience, Customer Retention, Mobile Technology, Call Centers, Cellular Communications, MPLS, Sales Operations, Sales Process, Strategic Partnerships, Cold Calling, CDMA, B2B, Selling
Education
University of Phoenix
Bachelor of Science, Business Management
Blue Cross Blue Shield of Michigan January 2014 - August 2015
Verizon Wireless January 1998 - June 2012
Skills
Telecommunications, Wireless, 4G, EVDO, CDMA, Training & Development, Project Management, Staff Development, Team Building, Team Leadership, Employee Relations, Customer Service, Employee Hiring, Call Centers, Management, MPLS, Employee Training, Leadership, Routers, IP, Recruiting, Cellular Communications, Coaching, Training, Customer Satisfaction, Customer Retention, Leadership Development, Customer Experience, Strategic Partnerships, M2M
Education
University of Phoenix 2002 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Verizon January 2006 - Present
Verizon Data Services 2006 - Present
Verizon Wireless 2002 - 2006
PrimeCo Communications 1998 - 2002
Dallas Childrens Theater 1996 - 1998
Dallas Theater Center 1994 - 1998
US Marine Corps October 1989 - August 1994
Skills
Unix, VoIP, Integration, Disaster Recovery, Customer Service, Data Center, Vendor Management, Management, Telecommunications, Team Building, Cloud Computing, Team Leadership, Software Documentation, Microsoft Office, Training, Budgets, Troubleshooting, Process Improvement, Wireless
Education
University of Phoenix 2002 — 2013
Bachelor’s Degree, Information Technology, 3.76
University of Phoenix 2002 — 2005
Associate’s Degree, General Studies, 3.66
Lennar June 2015 - Present
Verizon Wireless June 2002 - August 2012
Skills
Direct Sales, Selling, Solution Selling, Sales Operations
Education
University of Phoenix 2003 — 2006
Business, Management, Marketing, and Related Support Services
Intel Corporation May 2013 - Present
Intel January 2011 - Present
Verizon Wireless March 2009 - May 2011
Freescale Semiconductor October 2005 - January 2009
Skills
Cross-functional Team..., Semiconductors, Testing, Wireless
Education
Henry K Kaiser High 1975 — 1979
University of Phoenix
BSIT
Verizon June 2013 - Present
Verizon Wireless April 2010 - June 2013
Verizon April 2008 - September 2010
OmniMount Systems April 2006 - April 2008
Rockford Fosgate January 1999 - January 2006
Skills
Adobe Creative Suite, Graphic Design, Video Production, Video Editing, Professional Audio, Outdoor Advertising, Direct Sales, Customer Retention, Wireless, Sales, Customer Experience, Telecommunications, Solution Selling, Account Management, Mobile Devices, Call Centers, Sales Operations, VoIP, Sales Management, Customer Satisfaction, Sales Process, B2B, Managed Services, Customer Service, LTE, Network Administration, Marketing Strategy, Social Media Marketing, Product Marketing, Sports Marketing, Youth Marketing, Marketing
Education
University of Phoenix 2009 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.46 GPA
McClintock High School 1994 — 2008
High Schoo Diploma, General Studies
Interface Technical Training 2000 — 2001
Network Administration Certificate, Network and System Administration/Administrator
Travelers March 2014 - Present
Travelers 2011 - Present
Verizon Wireless 1995 - 2011
Skills
Microsoft Office, Coaching, Career Development, Team Management, Call Centers, Employee Training, Quality Assurance, Remote Monitoring, Escalation Resolution, Delivering Results, Employee Engagement, Performance Management, Leadership, Leadership Development, Customer Experience
Education
University of Phoenix
Bachelor of Business Administration (BBA)
Verizon Wireless September 2001 - Present
Education
University of Phoenix 2006 — 2008
MBA, Marketing
Verizon Wireless November 2014 - Present
Verizon Wireless August 2011 - Present
Verizon Wireless March 2010 - May 2012
Skills
Quotas, M2M, Wireless Networking, Wireless Broadband, Wireless, Solution Selling, Telecommunications, Sales Process, Sales Presentations, Sales Operations, Direct Sales, Customer Experience, Customer Retention, Cold Calling, Cellular Communications, Unified Communications, Mobile Devices, Customer Satisfaction, LTE, 4G
Education
University of Phoenix
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, 3.6
Wellington Management February 2015 - Present
MIT Lincoln Laboratory March 2014 - January 2015
7-Eleven September 2013 - March 2014
Research In Motion March 2012 - September 2013
REIT Management and Research November 2011 - March 2012
Verizon Wireless April 2008 - December 2011
Vertex Pharmaceuticals August 2011 - November 2011
Aurora Communications September 2010 - September 2011
ONdemand Communications Group Inc September 2010 - September 2011
Wireless Zone - Verizon Wireless Premium Retailer April 2008 - July 2010
Skills
Blackberry Enterprise..., A+, Mobileiron, Good for Enterprise, iOS, Android OS, Documentation, Active Directory, Mobile Device Management, Customer Service, Crisis Stabilization, Cross-functional..., Microsoft Exchange, High Availability, Technical Writing, Technical Documentation, Troubleshooting, Communication, Innovation, AirWatch, Enterprise Support, Technical Support, Business Analysis, Wireless Mobility, Mobile Architecture, SMIME, Exchange ActiveSync, BlackBerry 10, Mobile Engineering, Hands-on Training, Enterprise Mobility, BMC Remedy, Wireless, VMware ESX, System Administration, SharePoint, iPhone, Mobile Devices, Technical Training
Education
University of Phoenix 2010 — 2011
None, Information Technology
University of Phoenix 2010 — 2011
AS, Information Technology
FedEx November 2013 - Present
Wells Fargo June 2011 - March 2013
Verizon Wireless September 2009 - June 2011
Verizon Wireless January 2008 - September 2009
Verizon Wireless August 2006 - January 2008
Verizon Wireless January 2006 - August 2006
Prime Communications, Inc January 2004 - December 2005
Skills
Quotas, Direct Sales, Wireless, Customer Retention, Sales Operations, Solution Selling, Telecommunications, M2M, Cold Calling, Sales Management, Customer Satisfaction, Account Management, Customer Experience, Sales Process, Sales, Call Center, Retail Sales, B2B, Cellular Communications, Sales Presentations, Retail, Call Centers, Inventory Management, Management, Coaching, Customer Service, Store Management
Education
University of Phoenix 2006 — 2010
Bachelor of Science, Business Management
Verizon Wireless January 2014 - Present
Verizon Wireless January 2011 - October 2014
Clearwire November 2009 - January 2011
Skills
Cold Calling, Direct Sales, Account Management, Sales, Sales Operations, Sales Process, Sales Management, B2B, Solution Selling, Lead Generation, Selling, New Business Development, Customer Retention, Sales Presentations, Customer Service, Wireless, Customer Satisfaction, Customer Experience, Management, Mobile Devices, Telecommunications, Social Networking, Leadership
Education
University of Phoenix
BS, Business Administration and Management, General
U.S AMC June 2015 - Present
Madison County Schools August 2005 - Present
Madison County DHR September 2010 - June 2015
Verizon Wireless September 2007 - June 2010
Skills
Coaching, Customer Service, Recruiting, Public Speaking, Team Building, Leadership Development, Sales, Leadership, Event Planning, Fundraising, Teaching, Community Outreach, Microsoft Office, Curriculum Design, Training, Process Improvement, Team Leadership
Education
University of Phoenix 2003 — 2006
MBA, Human Resources
Alabama A&M University 1998 — 2001
Bachelor of Science (B.S.), Physical Education Teaching and Coaching
Verizon Wireless February 2014 - Present
Verizon Wireless August 2010 - February 2014
Verizon Wireless March 2005 - August 2010
Alltel Wireless January 2003 - March 2005
Skills
M2M, Telecommunications, Solution Selling, Wireless, Customer Retention, Sales Operations, Cellular Communications, Sales Process, B2B, Mobile Technology, Salesforce.com, Cloud Computing, Team Leadership, Training, Direct Sales, Account Management, Cold Calling, Mobile Devices, Customer Satisfaction, Sales, Sales Management, Sales Presentations, Customer Experience
Education
University of Phoenix 2014 — 2015
Bachelor's degree, Business Administration and Management, General
University of Phoenix 2005 — 2008
Associate's degree, Business Administration and Management, General
Verizon Wireless April 2012 - Present
Verizon Wireless July 2006 - March 2012
Skills
Java, JavaScript, Software Development, Oracle, Analysis, Design Patterns, Testing, Unix, Requirements Analysis, NoSQL, HTML, JSP, Websphere, SDLC, HTML 5, SQL, Python, Eclipse, XML, Databases, Core Java, Software Engineering, Flex, Visual Studio, Programming, Mobile Applications, Software Design, Graphic Design, Fine Art, Contemporary Art, Visual Arts, Art History, Photography, Photoshop, Business Networking, Backbone.js, LDAP, LDAP Administration, Web Applications, AJAX, jQuery, Shell Scripting, Java Berkley DB, UnboundID
Education
University of Phoenix 2007 — 2011
Bachelor's, IT/Software Engineering
Verizon Wireless October 2013 - Present
MSA Solutions January 2006 - April 2006
Bell Road Auto Mall August 2003 - December 2005
Fry's Electronics October 2001 - August 2003
Skills
Analysis, Marketing, 80 WPM, Consumer Psychology, Computer Engineering, Credit Analysis, Finance
Education
University of Phoenix 2008 — 2011
Bachelor of Science in Business, Business Management
Estrella Mountain Community College 2006 — 2007
Business Management
Estrella Mountain Community College 2001 — 2002
Computer Engineering
Verizon Wireless July 2012 - Present
Verizon Wireless 2007 - 2012
Verizon Wireless 2005 - 2007
Verizon Wireless 2004 - 2005
Skills
Sales, Wireless, Direct Sales, Telecommunications, Customer Retention, M2M, Mobile Devices, Sales Operations, Sales Process, B2B, Managed Services, Call Centers, Customer Experience, Solution Selling, Business Analysis, Business Strategy, Marketing, PowerPoint
Education
University of Phoenix 2009 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Phoenix 2006 — 2009
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Verizon Wireless July 2006 - Present
Verizon Wireless November 2002 - July 2006
Education
University of Pheonix 2011 — 2013
Master's degree, Adult Education and Training, 3.59
University of pheonix 2009 — 2010
Certificate, Human Resources
University of Phoenix 2006 — 2010
Bachelor's degree, Business Management
North Torrance High School 1997 — 2001
High School Diploma
Verizon Wireless July 2014 - Present
Verizon Wireless January 2011 - June 2014
Skills
Customer Service, Management, Strategic Planning, Resource Management
Education
University of Phoenix 2001 — 2003
MBA
University of Utah 1991 — 1996
BA, Political Science
us reflector February 2012 - Present
Atlas Box & Crating April 2010 - February 2012
Verizon Wireless November 2005 - August 2006
Skills
Manufacturing, Process Improvement, Continuous Improvement, Supply Chain, Six Sigma, Supply Chain Management, Lean Manufacturing, Logistics, Microsoft Excel, Operations Management, Microsoft Office, Outlook, Customer Service, Microsoft Word, Time Management, PowerPoint, Key Account Management, Product Development
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Global Management, 3.24
Worcester State University 2002 — 2005
Bachelor of Arts (BA), Spanish-Business
Verizon Wireless 2009 - Present
Education
University of Phoenix-Western Washington Campus
Bachelor of Science, Business Management
California Department of Corrections and Rehabilitation May 2015 - Present
Synergy Total Fitness November 2012 - Present
Verizon Wireless March 2015 - April 2015
Dignity Health August 2014 - March 2015
CalPERS March 2011 - August 2014
California Secretary of State May 2000 - March 2011
Skills
Government, Enterprise Architecture, Business Analysis, Policy, Data Analysis, Marketing Communications, Communication, Communication Skills, Intercultural..., Web Content Management, Web Project Management, Web Content, Web Content Creation, Web Analytics, Web Development, Web-based Communication, Internet Communications, Internet Communications..., Web Site Editing, Editing for Web, Web Architecture, Content Management, Social Media, State Government, Elections, Social Media Marketing, Social Networking, Online Social Networking, Event Planning, Leadership, Crisis Communications, Analysis, Access, Editing, Public Relations, Research, Training, Press Releases, Facebook, Public Speaking, Community Outreach, Management, SEO, Adobe Acrobat, Event Management, Email Marketing, Outlook, Marketing, Adobe Creative Suite, Digital Marketing
Education
University of Phoenix-Sacramento Valley Campus 2010 — 2011
Master of Management, Business Administration and Management, General
California State University-Sacramento 2002 — 2004
Communication Studies, Interpersonal & Small Group Communication
Verizon Wireless August 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
University of Phoenix 2014 — 2016
Bachelor of Applied Science (B.A.Sc.)
Motion Control Engineering January 2014 - Present
Verizon Wireless October 2011 - August 2013
Motion Control Engineering July 2005 - April 2007
Naturwood home furnishings January 2004 - August 2005
Stover seed company November 2004 - June 2005
United States Air Force February 1996 - January 2003
Skills
Telecommunications, Wireless, Customer Experience, Call Centers, Customer Retention, Troubleshooting, Customer Satisfaction, Mobile Devices, Sales, Microsoft Office, Customer Service, Team Leadership
Education
Hawthorne High School
University of Phoenix
Verizon Wireless November 2006 - Present
Verizon Wireless January 2001 - November 2006
PrimeCo Personal Communications April 2000 - January 2001
PrimeCo Personal Communications June 1999 - March 2000
PrimeCo Personal Communications June 1998 - June 1999
Skills
Customer Service, Microsoft Office, Telecommunications, Sales, Leadership, Project Management, Budgets, Outlook, Financial Analysis, Training, Cisco Technologies, CCNA
Education
University of Phoenix 2001 — 2003
Bachelor of Science (BS), Information Technology
University of South Florida 1994 — 1997
Verizon Wireless
Skills
Management, Project Management, Sales, Wireless, Team Leadership
Education
University of Phoenix 2007 — 2012
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Verizon Wireless Retail sales repVerizon Wireless$
Skills
Sales, Telecommunications
Education
University of Phoenix
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services