Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Eaton March 2015 - Present
St. Vincent de Paul Society Dayton, Ohio October 2014 - December 2014
Xerox HR Solutions, LLC May 2012 - January 2014
Sears Holdings Corporation October 2011 - May 2012
Verizon Wireless January 2009 - October 2011
Prime Home Entertainment March 2007 - January 2009
DUNSON, DDS August 2005 - July 2006
Macy's November 2004 - August 2005
Hampton Inn November 2002 - April 2003
ATLANTA-JOURNAL CONSTITUTION November 2001 - October 2002
Skills
Staff Mentoring, Office Management, MS Office Suite, Employee Relations, Retail, Customer Experience, Customer Service, Customer Relations, Customer Retention, Microsoft Office, Management, Leadership, Human Resources, Training, Coaching, Sales, Employee Benefits, Call Centers, Recruiting, Microsoft Excel, Process Improvement, Strategic Planning, Team Building, Public Speaking, Mentoring
Education
University of Phoenix 2007 — 2008
Master of Business Administration, Human Resource Management
ALABAMA A & M UNIVERSITY 1994 — 1998
Bachelor's Degree, Marketing
Chaminade Julienne High School 1990 — 1994
Diploma, College Prep
Verizon Wireless September 2009 - November 2014
Skills
Troubleshooting, Team Leadership, Customer Service, Sales, Customer Satisfaction, Microsoft Office, Call Centers
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.65
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Human Resources Management and Services
H&R Block November 2014 - Present
Verizon Wireless April 2014 - Present
Verizon Wireless August 2012 - February 2014
Verizon Wireless January 2013 - December 2013
Verizon Wireless April 2010 - August 2012
Cardinal Health May 2005 - July 2008
Cingular Wireless December 1999 - July 2005
Skills
Troubleshooting, Customer Service, Customer Satisfaction, Call Centers, Customer Experience, Process Improvement, Team Leadership, Wireless, Call Center, Telecommunications, Access, New Hire Coaching, PowerPoint, Technical Support, Software Documentation, Invoicing, PeopleSoft, Written Communication, Time Management, Verbal De-escalation, Analysis
Education
University of Phoenix 2006 — 2008
Master of Business Administration (M.B.A.), Accounting
Hennepin County Government August 2013 - Present
Aetna November 2012 - June 2013
Wells Fargo Bank January 2011 - March 2012
Verizon Wireless January 2009 - January 2011
Alltel Wireless April 2007 - January 2011
Skills
Loans, Consumer Lending, Small Business Lending, Mortgage Lending, Lines Of Credit, Credit, Banking, Commercial Lending, Credit Analysis, Loan Origination, Commercial Banking, Customer Service, Insurance, Relationship Management, Finance, Retail Banking, Sales, Marketing, Financial Services, Cross Selling, Deposits, Cash Management, Call Centers, Credit Cards, Payments, Customer Experience, Team Leadership, Loan Servicing, Cash Flow, Refinance, Applicant Tracking...
Education
University of Phoenix 2011 — 2014
Master of Business Administration (MBA), Business
University of Phoenix 2008 — 2011
Bachelor of Science (B.S.), Business
Verizon Wireless June 2014 - Present
Verizon Wireless February 2008 - June 2014
Piercing pagoda November 2006 - August 2007
Skills
Wireless, Wireless Networking, Call Centers, 4G, Customer Experience, EVDO, Networking, Customer Retention, Technical Support, CDMA, Troubleshooting, Cellular Communications, Mobile Devices, Call Center, LTE, Team Leadership, Blackberry, Customer Satisfaction, Wireless Broadband, Team Building, 3G, Apple Certified, Apple OS, Macintosh Applications, Macintosh hardware, Windows 7, Windows XP Pro, Windows Vista, Windows XP
Education
Western Governors University 2013 — 2016
Bachelor's degree, Network and System Administration/Administrator
University of Phoenix 2011 — 2014
Bachelor's, Communications
University of Phoenix 2009 — 2011
Associate's degree, Business/Commerce, General
Verizon Wireless October 2014 - Present
Verizon Wireless October 2008 - September 2014
Verizon Wireless November 2004 - October 2008
Verizon Wireless February 2004 - October 2004
Verizon Wireless November 2001 - January 2004
Skills
Wireless, Direct Sales, Solution Selling, Sales Process, Sales Operations, Telecommunications, Customer Retention, Cold Calling, Cellular Communications, Customer Experience, Customer Satisfaction, Sales Management, Mobile Devices, Call Centers, Managed Services
Education
University of Phoenix 2006 — 2008
Master of Business Administration (MBA)
California State University Monterey Bay 2001 — 2004
Bachelor of Arts, Communications
TUHS
TUHS
Verizon Wireless September 2008 - September 2013
Bankers Life and Casualty Company February 2008 - September 2008
Countrywide March 2007 - February 2008
CVS Pharmacy September 2006 - March 2007
Skills
Management, Sales
Education
University of Phoenix 2008 — 2013
Bachelor's Degree, Business Management
Vanguard July 2013 - Present
Verizon Wireless April 2013 - June 2013
T-Mobile June 2008 - March 2013
Starbucks March 2004 - May 2008
Skills
CAPM, Cellular Communications, Telecommunications, Wireless, Quotas, M2M, Leadership, Program Management, Cross-functional Team..., Salesforce.com, CRM, Solution Selling, Customer Retention, Training, Customer Satisfaction, Vendor Management, Operations Management, Management, Leadership Development, Call Centers, Marketing, Sales, Direct Sales, Project Management, Customer Experience, Customer Service, Business Development, Selling, Retail, Performance Management, Team Leadership, Process Improvement, Account Management
Education
University of Phoenix 2010 — 2012
BSB, Project Management, 3.84
Verizon Wireless October 2014 - Present
Verizon Wireless August 2011 - Present
Verizon Wireless August 2013 - September 2014
Verizon Wireless September 2007 - July 2011
T-Mobile January 2007 - July 2007
Sprint November 2004 - December 2006
Parrot Cellular August 2001 - November 2004
Skills
Wireless, Telecommunications, Customer Retention, Direct Sales, Customer Experience, Sales Process, Account Management, Sales, Sales Operations, Solution Selling, Mobile Devices, Leadership, Cold Calling, Sales Management, Management
Education
University of Phoenix
Bachelor's Degree, Bachelor of Science in Business with concentration in Small Business Management & Entrepreneurship
III Enterprises Independent Marketing Representative5LinxMarch 2013 - Present
Self-employed February 2013 - Present
Verizon Wireless May 1999 - August 2012
Continental Airlines July 1986 - July 1997
Skills
Entrepreneurship, Customer Service, Marketing, Sales, Social Media, Social Networking, Customer Retention, Leadership, Account Management, Training, Management, Customer Satisfaction, Event Planning, Team Building, Direct Sales, Microsoft Office, Call Centers, Team Leadership, Teamwork, Nonprofits
Education
University of Phoenix-Houston Campus 2004 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Kashmere Sr High School 1974 — 1977
Diploma, General
Pinnacle Strategy and Business Consulting LLC 2015 - Present
Verizon Wireless 2012 - 2015
Verizon Wireless 2011 - 2012
Verizon Wireless 2007 - 2011
Verizon Wireless 2001 - 2007
Verizon Wireless 1996 - 2001
Skills
Vendor Management, Telecommunications, Program Management, Project Management, Integration, Wireless, Account Management, Solution Selling, Business Analysis, Customer Service, Sales Management, Sales Operations, Sales Process, Reseller Programs, Customer Relations, Customer Engagement, Strategic Planning, Acquisition Integration, Distribution Strategies, Budget Forecasts, Accounts Receivable, Leadership, Management
Education
University of Phoenix
Bachelor's Degree, Business Administration and Management, General
Upstate Niagara Coop September 2009 - June 2014
Lucian Development January 2008 - June 2009
Verizon Wireless January 2000 - January 2008
Education
University of Phoenix 2006 — 2008
Associate's degree, Business Administration and Management, General
QQ Solutions a Division of Vertafore November 2009 - Present
Ceridian October 2007 - November 2009
Taylor Corporation 2002 - 2007
Cingular Wireless 2001 - 2002
Verizon Wireless July 1999 - April 2001
PageNet 1994 - 1999
Skills
Team Building, Strategic Planning, SaaS, Consultative Selling, Sales Management, Solution Selling, New Business Development, Sales Process, Direct Sales, Sales Presentations, Cold Calling, Contract Negotiations, B2B, Account Management, Coaching, Hiring, Customer Relations, Team Leadership, Sales Operations, Selling, Business Development, Sales, Customer Service, Contract Negotiation, Recruiting, Leadership, Marketing Strategy, Salesforce.com, Management, Negotiation, Strategy, Customer Satisfaction, Marketing, Cross-functional Team..., Risk Management, Product Marketing, Competitive Analysis, CRM, Business Analysis, Business Strategy, Forecasting, Strategic Partnerships, Product Management, Lead Generation, Insurance, Process Improvement, Call Centers, Budgets, Enterprise Software, Vendor Management
Education
University of Phoenix 2004 — 2006
Bachelors, Business Management
Miami Senior High School 1989 — 1991
High School Diploma
St Michaels
St. Brendan
Verizon Wireless October 2012 - Present
Verizon Wireless October 2010 - October 2012
Verizon Wireless October 2007 - October 2010
Skills
Direct Sales, Sales, Customer Retention, Cold Calling, Sales Process, Account Management, Sales Operations, Customer Satisfaction, Sales Management, Solution Selling, B2B, Selling, Customer Experience, Telecommunications, Retail
Education
University of Phoenix 2008 — 2013
Bachelor of Science (BS), Management Information Systems
Sprint November 2013 - Present
T-Mobile September 2010 - November 2013
Verizon Wireless May 2008 - September 2010
Sprint January 2008 - January 2009
Skills
Customer Service, Customer Retention, Customer Satisfaction, Microsoft Office, Customer Oriented, Customer Engagement, Call Centers, Customer Experience, Direct Sales, Team Leadership, Telephone Skills, Contact Centers, Telecommunications, Time Management, Employee Training, Team Management, Customer Acquisition, Training, Recruiting
Education
University of Phoenix 2012 — 2015
Bachelor's degree, Communication, Journalism, and Related Programs
glenn hills high school 2004 — 2008
high school diploma
Accountemps August 2015 - Present
Paramount Citrus December 2013 - April 2015
AppleOne May 2011 - November 2013
AppleOne May 2011 - September 2012
AppleOne-Bakersfield CA May 2011 - March 2012
Verizon Wireless December 2007 - March 2011
Skills
Payroll Processing, Data Entry, Administration, Account Management, Banking, Team Building, Customer Relations, Event Planning, Inventory Control, Shrink Control, Oracle, Microsoft Office, Newsletters, Operations, Outlook, Photoshop, Scheduling, Data Mining, Cold Calling, Sales Operations, Sales Support, Telecommunications, Troubleshooting, Wireless Solutions, Wireless Broadband, VoIP, Writing, Customer Service, Payroll, Process Scheduler, Wireless, System Administration, Human Resources, Sales, Shrinkage, Temporary Placement, Recruiting, Employee Relations, Customer Satisfaction, CRM, Customer Retention, Temporary Staffing, Coaching, Employee Benefits, Networking, Marketing, Staffing Services, Screening, Hiring, Applicant Tracking...
Education
University of Phoenix-Omaha Campus
Business Administration, Management and Operations
Henry Schein October 2013 - Present
McKesson February 2012 - October 2013
Verizon Wireless November 2005 - July 2011
Verizon Wireless November 2004 - November 2005
Skills
Fluent in Spanish, Sales, Marketing, Business Development, New Business Development, Account Management, Call Centers, Direct Sales, Sales Process, B2B, Customer Service, Lead Generation, Marketing Strategy, Team Building, Recruiting, Microsoft Office, Sales Operations, Salesforce.com, Cold Calling
Education
University of Phoenix 2005 — 2008
BS, Marketing
Landmark Payroll August 2015 - Present
Printronix January 2015 - Present
Squar Milner December 2013 - Present
Paychex April 2013 - December 2013
Wells Fargo Advisors June 2012 - April 2013
AT&T June 2010 - June 2012
Verizon Wireless September 2004 - March 2009
Skills
Banking, Loans, Credit, Consumer Lending, Credit Analysis, Payroll, Employee Benefits, Sales Management, Accounting, Employee Relations, Finance, Training, Human Resources, Wealth Management, Microsoft Office, Sales, Customer Service, Microsoft Excel
Education
University of Phoenix 2008 — 2012
Bachelor's degree, Psychology
Verizon Wireless October 2014 - Present
Apollo Education Group November 2006 - September 2014
Skills
Admissions, Adult Education, Higher Education, Student Affairs, Distance Learning, Student Financial Aid, Student Development, Career Counseling, Employee Training, Student Recruiting, Retaining Customers, Training, Customer Service, Staff Development
Education
University of Phoenix
Bachelor's Degree, Business Management
Verizon Wireless July 2014 - Present
United States Army January 2008 - December 2013
Enterprise Rent-A-Car February 2006 - April 2008
Cascade County Sherrifs Department September 2005 - February 2006
Foot Locker November 2002 - August 2005
Skills
Army, Military Operations, Force Protection, Military Experience, Security Clearance, Afghanistan, Military Logistics, Combat Lifesaver, Active DoD Secret..., Small Unit Leadership, Military Training, Combat, Marksmanship, Leadership, Aviation, Supervisory Experience, Hazardous Materials, Personnel Supervision, Weapons Handling, Crisis Management, Weapons Training, First Aid, Military Aviation, Readiness, Military, Weapons, Command, Training, Operational Planning
Education
University of Phoenix 2014 — 2015
Master of Business Administration (M.B.A.)
University of Phoenix 2007 — 2013
Bachelor of Science (BS), Psychology
HealthSmart November 2013 - July 2015
Verizon Wireless April 2008 - August 2012
Verizon Wireless October 2005 - April 2008
Skills
Email Correspondence, Administrative..., Cactus, Document Review, Cost Reduction..., Daily Operations..., Daily Scheduling, Travel Planning, Electronic Filing, Purchasing card..., PowerPoint, Strategic Planning, Regulatory Filings, Customer Service, Compliance, Microsoft Excel, Microsoft Exchange, Caqh, State Verification, Leadership, Outlook, Management, Analysis, Process Scheduler, Project Planning, Microsoft Word, Fax, Security, Access, Editing, Public Speaking, Team Building, Event Planning, Social Networking, Event Management, Sales
Education
University of Phoenix 2010 — 2016
Bachelor's Degree, Business Administration and Management, General
K.D. Conservatory 2008 — 2009
Associate of Arts (A.A.), Performance
Endeavor High School 1996 — 1999
High School Diploma
Significant Cleaning Services December 2011 - Present
Mitel April 2010 - March 2012
Verizon Wireless January 2007 - April 2010
U.S. Coast Guard January 2002 - January 2007
Skills
Management, Sales, Direct Sales, Telecommunications, Training, Sales Management, Solution Selling, Account Management, Sales Process, New Business Development, Team Building, Customer Satisfaction, Sales Operations, Selling, Cold Calling, Team Leadership, Customer Retention, Networking, Salesforce.com, Wireless, Channel Partners, B2B, Business Development, Call Centers, Contract Negotiation, Sales Presentations, Managed Services, Strategic Partnerships, Leadership, Professional Services, CRM
Education
University of Phoenix 2009 — 2013
Business Administration and Management, General
College coursework through Coast Guard Institute/Chandler Gilbert Community College/ CLEP
Verizon Wireless June 1997 - Present
Verizon Wireless January 2007 - January 2012
Verizon Wireless January 2000 - January 2007
Verizon Wireless January 1997 - January 2000
Comerica Bank May 1992 - June 1997
Skills
PowerPoint, Excel, Word, Access, Team Building, Customer Service, Customer Relations, Team Leadership, Leadership Development, Outlook
Education
University of Phoenix 2005 — 2013
Business Administration and Management, General
Pershing High School 1980 — 1984
High school diploma
Pershing High School
High school diploma
University of Phoenix Current
Bachelor's Degree
The Max Screen Printing, LLC March 2014 - Present
Farmers Insurance September 2011 - August 2013
Verizon Wireless March 2007 - May 2011
GameStop February 2005 - August 2007
Game stop, Inc December 2004 - July 2006
Advance America June 2004 - December 2004
Skills
Sales Management, Retail Management, Employee Relations, Outstanding Customer..., Account Management, Product Management, Property & Casualty..., Term Life Insurance, Whole Life, Universal Life, Health Insurance, Mentoring, Financial Coaching, Direct Sales, Risk Management, Managerial Experience, Risk Analysis, Commercial Insurance, Umbrella Insurance, Management, Customer Service, Recruiting, Small Business, Leadership, Sales, Insurance, Time Management, Store Management, Cold Calling, Employee Training, Life Insurance
Education
University of Phoenix 2006 — 2010
Associates, Business, 3.2
Warren Western Reserve 1986 — 1989
Diploma, General
Indiana University Credit Union July 2015 - Present
Old National Bank January 2015 - July 2015
Chase September 2010 - January 2015
Verizon Wireless August 2007 - September 2010
Monroe County YMCA 1998 - 2007
Skills
Leadership, Customer Service, Strategic Planning, Public Speaking, Community Outreach, Event Planning, Team Building, Social Media, Nonprofits, Management, Fundraising
Education
University of Phoenix 2008 — 2010
Bachelor's degree, Global Business Management
Bloomington High School South 1996 — 1998
High School
Uber July 2014 - Present
Verizon Wireless July 2014 - Present
Verizon Wireless July 2014 - Present
Mortgage Contracting Services November 2013 - Present
Excellent Expectations, LLC January 2011 - Present
Teleperformance June 2014 - June 2014
Skills
Training, Customer Service, Coaching, Public Speaking, Customer Satisfaction, Outlook, Microsoft Office, Microsoft Excel, Social Media, Data Entry, Microsoft Word, Inventory Management, Performance Management, Performance Consulting, Performance Improvement, Business Coaching, Leadership, Self-starter, Recruiting, Team Building
Education
University of Phoenix-Columbia Campus 2008 — 2014
BS in Business/Management
Morrow High School 2000 — 2004
General Education
SquareTwo Financial August 2014 - Present
SquareTwo Financial November 2013 - August 2014
SquareTwo Financial June 2013 - November 2013
SquareTwo Financial December 2012 - November 2013
SquareTwo Financial November 2011 - December 2012
Verizon Wireless June 2007 - July 2011
Keller Williams Denver Central March 2006 - June 2007
Skills
Troubleshooting, Technical Support, Software Documentation, Creative Problem Solving, Customer Experience, Quality Assurance, Java, SQL, Business Analysis, Process Improvement, Customer Satisfaction, Access, Customer Service, Analysis, System Administration, Team Leadership, Call Centers, Visio, SDLC
Education
University of Phoenix 2011 — 2015
Bachelor of Science (B.S.), Computer Software Engineering
University of Phoenix 2011 — 2013
Associate of Arts (AA), Information Technology, 3.95
Verizon Wireless April 2013 - Present
Verizon Wireless May 2010 - April 2013
Verizon Wireless June 2009 - May 2010
Verizon Wireless March 2008 - June 2009
Lowe's Home Improvement July 2006 - February 2008
Sprint/Nextel Wireless April 2002 - June 2006
Skills
Cold Calling, New Business Development, Mentoring, Solution Selling, Sales Management, Team Building, Customer Satisfaction, Account Management, Marketing Strategy, Problem Solving, Customer Service, Public Speaking, Contract Negotiation, Strategic Planning, Customer Retention, Wireless, M2M, Sales, Forecasting, Retail, Marketing, Direct Sales, Sales Operations, Team Leadership, Selling, Sales Process, B2B, Budgets, Telecommunications
Education
Bloomsburg University
Business Management
Schliker-Kratz Real Estate School -Realtor 2005
United States National Guard
University of Phoenix
Associates, General Science
2020 Companies July 2014 - Present
CROSSMARK, Inc September 2010 - June 2014
CROSSMARK, Inc. March 2008 - September 2010
CROSSMARK, Inc. February 2006 - March 2008
CROSSMARK, Inc April 2004 - February 2006
CROSSMARK, Inc. September 2003 - April 2004
Triad Hospitals January 2001 - September 2003
Epsilon January 2000 - January 2001
Verizon Wireless January 1998 - January 2001
Verizon Wireless January 1997 - January 1998
Skills
Boomi, Onboarding, Applicant Tracking..., Human Resources, Training, Payroll, Recruiting, Customer Service, Employee Relations, Team Leadership, Management, Project Management, Interviews, Employee Training, Talent Acquisition, Personnel Management, SDLC, Process Improvement, College Recruiting, Microsoft Office, Sourcing, Leadership, Hiring, Visio, Talent Management, Databases, Internet Recruiting, Analytical, Information Technology, Microsoft SQL Server, HRIS, Team Building, Technical Recruiting, Screening Resumes, Microsoft Office Suite, MS Project, Lawson, Kenexa, KMS Onboarding, Report Writing, Database Query, Detail Oriented, Organized, Team Motivator, Committed, Process Driven, Full-cycle Recruiting, Retail Management, Training & Development, SQL 2008/2005/2000
Education
University of Phoenix 1999 — 2002
Business Administration and Management, General, 14
R. L. Turner 1989 — 1992
High School, Basic
Quality One Wireless January 2014 - Present
Verizon Wireless 2010 - 2014
Quality One Wireless October 2004 - January 2010
Skills
Wireless, Direct Sales, Cellular Communications, Telecommunications, Solution Selling, Mobile Devices, Sales Operations, Mobile Technology, Sales Management, Sales, Mobile Communications, M2M, Customer Retention, CDMA, Strategic Partnerships, Cold Calling, Product Marketing, Sales Process, Product Management, Account Management
Education
University of Phoenix 2007 — 2010
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Keller Williams Real Estate September 2012 - Present
Verizon Wireless June 2000 - June 2012
Skills
Short Sales, Sellers, Residential Homes, First Time Home Buyers, Real Estate, Selling, Cold Calling, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, REO, Sales Management, Listings, Foreclosures, Negotiation, Marketing Strategy, Sales, Real Estate Transactions, Investment Properties, Single Family Homes, Buyers, Relocation, Buyer Representation, Condos
Education
Real Estate One Academy
University of Phoenix
Nelson Staffing June 2014 - Present
Verizon Wireless March 2014 - May 2014
Pine Ridge Healthcare August 2012 - August 2013
Digital First Media October 2009 - July 2012
AGC July 2007 - January 2008
CertainTeed Corporation February 2005 - May 2007
Pella Corporation 2001 - 2003
Brightpoint 1998 - 1999
Skills
Customer Relations, Account Management, Sales Management, Social Media, Negotiation, Public Speaking, Purchase, Problem Solving, Sales Presentations, Contract Management, Outstanding Customer..., Consultative Selling, Multimedia Solutions, Multimedia, Multimedia Marketing, Building Relationships, Building Materials, Sales Operations, Advertising, Customer Service, Advertising Sales, Marketing, Selling, Salesforce.com, Recruiting, Sales, Interviews, Lead Generation, B2B, Investment Properties, Direct Sales, Cold Calling, Sales Process, Solution Selling, Management, New Business Development
Education
University of Phoenix 2005 — 2007
Bachelors of Science, Business
Black Knight Financial Services August 2011 - Present
Verizon Wireless September 2001 - April 2004
Skills
Technical Support, SharePoint, Customer Service, Software Documentation, Training, Vendor Management, Troubleshooting, Call Centers, Process Improvement, Business Analysis, Quality Assurance, Cross-functional Team...
Education
University of Phoenix 2006 — 2010
MBA, Business
Verizon Telematics - Networkfleet February 2012 - Present
Pitney Bowes August 2010 - January 2012
Verizon Wireless January 2010 - January 2011
Sprint Nextel July 2006 - July 2010
Sprint Nextel September 2001 - July 2006
Sprint Nextel August 2000 - September 2001
Skills
Account Management, Presenter, Negotiation, Solution Selling, New Business Development, Team Leadership, Customer Relations, Customer Service
Education
University of Phoenix 2006 — 2007
bachelors in Business, Business
Word of Faith Bible Institute 1985 — 1987
Associates, Theology
Guardian Protection Services February 2013 - Present
Wright Automotive Group March 2012 - December 2012
Wellington Energy July 2011 - February 2012
Target October 2010 - July 2011
Flextronics November 2007 - October 2010
Verizon Wireless June 2006 - November 2007
Skills
Sales, Customer Service, Leadership, Customer Experience, Customer Satisfaction, Call Center, Customer Retention, Account Management, Call Centers, Cold Calling, Direct Sales, Inventory Management, Management, Sales Operations, Team Building, Team Leadership, Time Management, Training, Troubleshooting, Operations Management, Employee Training, Sales Process, Recruiting, Networking, Telecommunications, Retail, Coaching, Performance Management, New Business Development, Employee Relations, Teamwork, Wireless, Interviews, Human Resources, Marketing, Microsoft Office, Hiring, Leadership Development, Sales Presentations, Social Networking, Store Management, Sourcing, Talent Acquisition, P, Lead Generation, Sales Management, Strategic Planning, Vendor Management, Project Management, Process Improvement
Education
University of Phoenix 2011 — 2013
Associates, Information Technology
Otolaryngology Associates of Tennessee August 2013 - Present
Vanderbilt University August 2009 - August 2013
OTN 2009 - 2009
OTN / McKesson March 2008 - December 2008
Verizon Wireless November 2001 - March 2008
Skills
Management, Medical Billing, Customer Service, Employee Training, Team Building, Debt Collection, A/R Collections, Microsoft Excel, Microsoft Word, Human Resources, Team Leadership, Financial Analysis, Employee Benefits, Strategic Planning, Organization, New Business Development, Cold Calling, Payments
Education
University of Phoenix 2007 — 2010
Bachelor, Business Management
Verizon Wireless September 2015 - Present
Verizon Wireless June 2008 - Present
Verizon Wireless May 2007 - June 2008
Verizon Wireless October 2006 - April 2007
Verizon Wireless September 2002 - September 2006
Skills
Solution Selling, M2M, Customer Satisfaction, Asset Management, Customer Service, Networking, Fleet Management, B2B, Account Management, Direct Sales, Cold Calling, Customer Retention, Sales, Mobile Devices, Wireless, Customer Experience, Sales Operations
Education
University of Phoenix
Andronico and Associates July 2015 - Present
Keller Williams April 2015 - July 2015
Andronico & Associates July 2012 - April 2015
eHealth Inc September 2014 - March 2015
Verizon Wireless November 2005 - August 2013
EM REALTY GROUP July 2011 - July 2012
All Professional Realty Inc. April 2009 - July 2011
Franklin Templeton Investments April 1995 - July 2005
Franklin Templeton Investments April 1995 - July 2005
Skills
Real Estate, First Time Home Buyers, Realty, Selling, Buying, Real Property, Investments, Short Sales, Relocation, Referrals, Sales, Customer Service, Analysis, Foreclosures, Investment Properties, REO, Residential Homes, Real Estate Transactions, Sellers
Education
University of Phoenix
Business Management
Consumes River College
Administration, Justice, Business Law
aFe POWER (advanced FLOW engineering, Inc.) August 2015 - Present
LoanMe Official April 2015 - August 2015
Service Champions Heating & Air Conditioning April 2014 - April 2015
Verizon Wireless November 2009 - 2014
Verizon Wireless February 2007 - December 2009
Verizon Wireless July 2006 - February 2007
Sprint May 2005 - June 2006
Sprint Nextel October 2004 - May 2005
Skills
Customer Satisfaction, Call Centers, Customer Retention, Customer Experience, Wireless, Training, Telecommunications, Troubleshooting, Management, Customer Service, Team Leadership, Leadership, Sales, Mobile Devices, Networking, Analysis, Call Center Development, Sales Operations, Team Management, Technical Support, Customer Support, Employee Training, Account Management, Time Management, Team Building, Mobile Technology, 3G, Mobile Communications, Telephony, Retail, Managed Services, Wireless Networking, Contact Centers, Key Performance..., Customer Service..., Coaching, Microsoft Office, CRM, Contact Center..., Contract Management, KPI Implementation, Outbound Marketing, Automotive, Microsoft CRM
Education
University of Phoenix 2010 — 2017
Bachelor’s Degree, Business Administration, Management and Operations
Corona High School 2000 — 2004
Verizon Wireless September 2015 - Present
Verizon Wireless 2015 - Present
NTELOS September 2009 - April 2015
AT&T April 2009 - September 2009
T-Mobile 2002 - 2009
NTELOS 1999 - 2002
GTE Wireless June 1996 - October 1999
Skills
Sales Operations, Marketing, Direct Sales, Customer Retention, Wireless, Customer Experience, Leadership, Telecommunications, Solution Selling, Account Management, Sales Process, Customer Satisfaction, Cold Calling, Call Centers, B2B, Mobile Devices, Coaching, Team Building, Sales Management, Sales, operation
Education
University of Phoenix 2015 — 2017
Bachelors of Science in Business, Small Business Management and Project Management
University of Phoenix 2013 — 2015
Associate’s Degree, Business, Management, Marketing, and Related Support Services, 3.52GPA
T-Mobile August 2014 - Present
T-Mobile October 2013 - August 2014
T-Mobile February 2011 - September 2013
Verizon Wireless October 1993 - March 2010
Gas Applance Service June 1986 - April 1992
Skills
Telecommunications, Technical Support, Management, Customer Service, Networking, Troubleshooting, Training, Project Management, Leadership, Call Centers, Wireless, Coaching, Sales, Customer Support, Customer Service..., Customer Service..., Cross-functional Team..., Customer Satisfaction, Great Motivator, Customer Experience, Customer Oriented, CRM, Product Reviews
Education
University of Phoenix 2012 — 2013
Graduate Project Management Certificate, Project Management
University of Phoenix 2006 — 2009
Master of Business Administration (M.B.A.)
University of Phoenix 2001 — 2005
Bachelor of Science (B.S.)
Verizon Wireless May 2000 - Present
Skills
Call Center, Wireless, Call Centers, Troubleshooting, Customer Service, Customer Experience, Customer Retention, Cellular Communications, Telecommunications, Customer Satisfaction, Mobile Devices, Telephony, Retail, Direct Sales, Wireless Networking, Mobile Technology
Education
University of Phoenix 2002 — 2007
Bachelor's, business management
Wells Fargo December 2013 - Present
Wells Fargo Bank June 2012 - December 2013
T-Mobile September 2011 - June 2012
Verizon Wireless February 2008 - August 2011
24 Hour Corp February 2003 - February 2008
Skills
Sales, Customer Service, Customer Satisfaction, People-oriented, Banking, Fast Learner, Communication Skills, Microsoft Office, Direct Sales, Customer Retention, Customer Experience, Team Leadership, Loans, Credit, Credit Analysis
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Accounting and Finance
Allstate March 2015 - Present
Allstate September 2012 - March 2015
Comcast Cable January 2014 - February 2015
Verizon Wireless August 2005 - July 2012
Education
University of Phoenix 2009 — 2012
University of Wisconsin-Oshkosh 2004 — 2005
Fox Valley Technical College 1995 — 1997
Associate’s Degree
Pepco April 2014 - Present
Verizon Wireless April 2013 - April 2014
US Foods July 2010 - April 2013
Paychex June 2008 - July 2010
Skills
Performance Management, Employee Relations, Labor Relations, Talent Management, Change Management, Strategic Leadership, Coaching, HRIS, Workforce Planning, HR Policies, Training and Development, Safety Initiatives, Risk Management, HR Consulting, Recruiting, FMLA, Interviews, Human Resources, Personnel Management, Benefits Administration, Employment Law, Training, Leadership
Education
University of Phoenix 2004 — 2005
MBA, Global Management
Virginia State University 1994 — 1998
BS, Hotel, Restaurant and Institutional Managment
Revere Health April 2015 - Present
Progrexion 2010 - November 2014
Regence BlueCross BlueShield January 2009 - May 2010
Johnson Controls, Inc October 2005 - February 2009
Verizon Wireless April 2004 - October 2005
Skills
Facilities Management, Operations Management, Project Planning, Budgets, Contract Negotiation, Team Leadership, Forecasting, Employee Relations, Contract Management, Strategic Planning, Project Management, Human Resources, Team Building, Leadership, Management, Construction, Process Scheduler, Retail, Procurement, Customer Service, HVAC, Engineering, Construction Management, Process Improvement, Coaching, Sales, Time Management, Negotiation, Hiring, Sales Management, Microsoft Office
Education
University of Phoenix
In progress, B.A., Business Management, B.S., Business Administration
Cricket Wireless March 2013 - Present
AT&T Mobility March 2013 - Present
Cricket Communications January 2012 - December 2012
Cricket Communications June 2007 - December 2011
Cricket Communications September 2005 - June 2007
Cricket Communications June 2001 - September 2005
Verizon Wireless November 1997 - June 2001
Skills
Wireless, Sales Operations, Telecommunications, Direct Sales, Channel, Customer Retention, Sales Management, Account Management, Sales Process, Solution Selling, Retail, Sales, Customer Experience, Customer Satisfaction, Cellular Communications, Cross-functional Team..., Wireless Broadband, Mobile Devices, Direct Marketing, Channel Partners, Process Improvement, POS, Strategic Leadership, Leadership, Team Building, Sales Presentations, Call Center, Start-ups, Recruiting, Operations Management, Lead Generation, Business Strategy, Marketing Strategy, B2B, Business Development, Call Centers, Employee Training, Income Statement, Management, Marketing, Merchandising, P, Selling, Strategic Partnerships, Training
Education
University of Phoenix 2003 — 2007
B/S B/M, Business Management / Marketing, 3.71
Wells Fargo Bank September 2010 - Present
Comcast Cable June 2009 - May 2010
Comcast Cable Corp November 2007 - June 2009
Comcast Cable November 2007 - January 2009
Sizzling Platter Corp July 2007 - November 2007
Verizon Wireless August 2004 - July 2007
Applebee's October 2001 - January 2005
CETUSA/AEA July 1996 - October 2001
Old Spaghetti Factory July 1998 - September 2001
Old Spaghetti Factory July 1996 - July 1998
Education
Western Governors University 2008 — 2010
Masters, Business
University of Utah 1998 — 2002
Political Science, Music
Cottonwood High School 1995 — 1998
Diploma, General
University of Phoenix
Bachelor, Business Management
University of Utah
Bachelor, Political Science
Western Governors University
Masters, Business Administration
AT&T September 2008 - Present
AT&T July 2009 - January 2015
AT&T September 2008 - July 2009
Verizon Wireless 1999 - September 2008
Montgomery County College October 2003 - August 2008
Verizon Wireless May 1996 - May 1999
Allied Technical Services May 1996 - September 1996
GTE Mobilnet August 1995 - May 1996
GTE Services January 1994 - April 1995
U.S. Army May 1991 - October 1992
Skills
PMP, Telecommunications, Project Management, Leadership, Process Improvement, Vendor Management, Wireless, VoIP, Excel Dashboards, Communication, Risk Assessment, Program Management, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft Office, Risk Management, Reporting, Organization Skills, Dashboard Metrics, KPI Dashboards, Dashboards, Business Process..., MS Excel Pivot Tables, Excel VBA, Team Motivation, Business Process, Agile & Waterfall..., Agile Project Management, Lean Six Sigma, Data Analysis, Databases, Software Development, Software Project..., Quality Management, Visual Basic, Administration, Environmental Compliance, Regulatory Compliance, Mobile Technology, Team Building, Management, Outlook, Integration, IP, Mobile Devices
Education
University of Phoenix 2000 — 2002
B.S. in Business Management, Business Management
Dex Media July 2014 - Present
T-Mobile December 2012 - August 2013
Verizon Wireless August 2004 - December 2012
University of Phoenix September 2000 - August 2004
(A.R.I) October 1998 - September 2000
Manager of Recruiting Station (Large post) September 1995 - September 1998
RecruiterMarine Corps Recruiting November 1992 - August 1995
Skills
Customer Service, Strategic Partnerships, RFP, Business Development, Selling, Solution Selling, Strategic Planning, Team Building, Team Leadership, B2B, CRM, Customer Retention, Human Resources, Leadership, Management, Recruiting, Sales, Sales Management, Sales Operations, Sales Process, Training, Vendor Management, Wireless
Education
University of Phoenix 1992 — 2000
MBA/MKT, Business
University of Phoenix
Bachelor of Science, Business Management
Verizon Wireless March 2013 - Present
Verizon Wireless February 2002 - March 2013
Skills
Solution Selling, Training, Team Building, Contract Negotiation, Telecommunications, Wireless, Account Management, M2M, Direct Sales, Sales Operations, Cold Calling, Sales Process, Selling, B2B, Leadership, Sales Management, Marketing, Sales
Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General, 3.8
Sprint May 2014 - Present
T-Mobile January 2012 - May 2014
T-Mobile January 2011 - January 2012
Verizon Wireless April 2004 - December 2010
Skills
Direct Sales, Account Management, VoIP, Solution Selling, Leadership, Call Centers, Customer Service, Sales Management, Project Management, Product Management, IP, Process Improvement, Program Management, Team Leadership, 2G, Business Analysis, Sales, Business Development, Solution Implementation, Consulting, Passion for Success, Outlook, Employee Training, SaaS, Training, Team Building, Marketing, Social Networking, Retail Sales, Trade Shows, Customer Retention, Management, Salesforce.com, Sales Operations
Education
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
Verizon Wireless May 2007 - Present
Alltel Wireless March 2006 - May 2007
Sentinel Real Estate February 2003 - March 2006
Skills
Wireless, Direct Sales, Customer Retention, Telecommunications, Sales Operations, Customer Satisfaction, Call Centers, Customer Experience, Sales Management, M2M, Mobile Devices, Salesforce.com, VoIP, Selling, Managed Services, Quotas
Education
University of Phoenix 2009 — 2011
Business Administration, Management and Operations
Sprint May 2015 - Present
Aramark Uniform Services September 2014 - Present
Aramark Uniform Services February 2014 - Present
Aramark Uniform Services October 2013 - Present
YP October 2012 - October 2013
Verizon Wireless June 2005 - February 2012
Skills
Marketing for Small..., Sales Management, System Administration, Inventory Management, Face to Face Selling, Telecommunications, Telemarketing, Retail Sales, Management, Consulting, Sales, Marketing, Online Advertising, Customer Service, Cold Calling, Sales Process, Direct Sales, Account Management, Salesforce.com, Sales Presentations, B2B, Customer Experience, Solution Selling, Lead Generation, Training, Team Leadership, Time Management, Outside Sales, Coaching, Team Building, Merchandising, Qualifying Prospects, Customer Retention, Sales Operations, Leadership, CRM, Strategic Planning, Marketing Strategy, Retail
Education
University of Phoenix-Las Vegas Campus 2006 — 2009
Kelly Rynn's Voice - Child Advocate February 2014 - Present
Verizon Wireless August 2008 - Present
Universal Training Concepts March 2008 - July 2008
Sam's Club September 2001 - March 2004
City of Xenia Recreation June 1996 - December 2002
YMCA May 1996 - December 2002
YMCA May 1996 - December 2002
YMCA May 1996 - December 2002
Foster Care January 1996 - January 2000
Skills
Wireless, Teamwork, Management, New Business Development, Project Management, Customer Service, Account Management, Customer Retention, Sales Process, Team Building, Microsoft Office, Customer Satisfaction, Telecommunications, Direct Sales, Sales, Marketing, Cold Calling
Education
University of Phoenix 2014 — 2016
Bachelor of Applied Science (BASc)
Experis January 2015 - Present
Verizon Wireless July 2012 - January 2015
Verizon Wireless May 2004 - June 2012
Skills
M2M, Wireless, 4G, Cellular Communications, CDMA, Telecommunications, LTE, Mobile Devices, Wireless Broadband, Mobile Technology, Telematics, Solution Selling, Mobile Communications, Customer Retention, VoIP, Selling, Account Management, Managed Services, Networking, Unified Communications, Wireless Networking, MPLS, Direct Sales, Customer Experience, Sales
Education
University of Phoenix 2004 — 2011
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services, 3.8 GPA
Stringham Real Estate School 2006 — 2007
Certified License, Real Estate
Verizon Wireless July 2015 - Present
Skills
Leadership, Outlook, Sales, Training, Windows, Microsoft Word, Research, Management, Microsoft Excel, English, Recruiting, Customer Experience, Direct Sales, PowerPoint, Solution Selling
Education
University of Phoenix 2010 — 2013
Bachelor's Degree, Business Administration, Management and Operations
Verizon Wireless August 2009 - Present
JPMorgan Chase & Co. January 1999 - January 2009
Education
University of Phoenix
Master's degree, Management Information Systems, General
Fortinet March 2015 - Present
Sprint October 2010 - Present
Verizon Wireless June 2007 - April 2010
Alcatel-Lucent August 2004 - March 2006
NEC Unified Solutions 2001 - 2004
Sun Microsystems June 2000 - August 2001
NEC Unified Solutions, Inc. 1995 - 2000
Octel 1990 - 1995
IBM ROLM Systems 1980 - 1990
Skills
Solution Selling, Unified Communications, Wireless, Managed Services, VoIP, Telecommunications, Direct Sales, Channel, Telephony, Account Management, MPLS, SaaS, B2B, Sales Process, Cold Calling, IP, Data Center, Salesforce.com, Cloud Computing, Sales Management
Education
University of Phoenix 1992 — 1994
BSBA
Morton East H.S.
Diploma
Rio Tinto Minerals October 2006 - Present
PACIFIC WESTERN TECHNOLOGIES CONSULTANTS INC January 2002 - October 2006
Holme, Roberts & Owen LLC November 1996 - June 2001
Verizon Wireless June 1995 - June 2001
HOLME, ROBERTS & OWENS LLC January 1988 - January 1995
Skills
Business Process..., IT Management, Business Intelligence, Project Management, Software Documentation, Integration, Management, Leadership, Training, Change Management, Six Sigma, Cross-functional Team..., Budgets, Human Resources, Quality Assurance, Databases, Lean Manufacturing, Enterprise Software, Process Improvement, Customer Satisfaction, Continuous Improvement, Project Planning, Strategic Planning, Business Analysis, Analysis, Team Leadership, Troubleshooting, Vendor Management, Process Engineering, Process Scheduler, Operations Management, Business Process, Logistics
Education
PROFESSIONAL TRAINING 2012 — 2012
BS, Business AdministrationASD Computer Programming and Business Management
University of Phoenix 2006 — 2009
Master, Business Administration
University of Phoenix 2006 — 2008
Bachelors, Bachelor of Science in Business Administration
Otero Jr. College 1981 — 1983
Associates of Applied Science, Computer Programming / Business Management
Verizon Wireless June 2013 - Present
Verizon Wireless 2009 - 2013
Skills
M2M, Sales Operations, Sales Process, Wireless, Direct Sales, Customer Service, Solution Selling, Customer Retention, Account Management, 4G, Telecommunications, Mobile Devices, Sales Management
Education
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
University of Pittsburgh
Bachelor of Arts (BA), Communication and Media Studies
Gartner February 2015 - Present
Tangoe June 2013 - February 2015
Tangoe Inc. December 2011 - June 2013
Blue Cross Blue Shield May 2010 - March 2011
EuroAmerica April 2009 - November 2009
TracFone Wireless, Inc August 2006 - April 2009
Verizon Wireless August 2005 - August 2006
United States and India September 2002 - August 2005
COMPAQ/HEWLETT PACKARD, North America Consumer Products and Services April 1999 - September 2002
COMPAQ/HEWLETT PACKARD, North America Consumer Products and Services September 1997 - April 1999
Skills
Call Center, Customer Relations, Customer Satisfaction, Leadership, Vendor Management, BPO, Customer Experience, Account Management, Telecommunications, Operations Management, Process Improvement, Outsourcing, CRM, Performance Management, Service Delivery, Coaching, Team Building, Training, Project Management, Customer Service, Workforce Management, Quality Assurance, Team Management, Business Analysis, Troubleshooting, Team Leadership, Forecasting, Call Centers, Management, Sales, Customer Retention, Technical Support, Human Resources, Business Process..., Sales Management, Recruiting, Cross-functional Team..., Mobile Devices, Contact Centers, Business Development, Strategy, Project Planning
Education
COPC 2008 — 2008
Passed, VMO Coordinator
University of Phoenix
90 hours, Business Management degree program
Agape Enterprises LLC August 2012 - Present
Son Star Enterprises LLC March 2009 - Present
Property Solutions Group March 2007 - Present
Aspire Construction Inc. March 2004 - February 2007
Verizon Wireless April 1999 - June 2001
GTE Wireless August 1996 - April 1999
Skills
Real Estate, Investment Properties, Investors, Marketing
Education
University of Phoenix 1997 — 2000
BS, Business Management
Doxey Real Estate Group June 2015 - Present
Keller Williams Realty September 2006 - June 2015
Integra Telecom July 2009 - November 2011
Americom Technology June 2008 - June 2009
PAETEC July 2007 - June 2008
Verizon Wireless January 2003 - June 2006
Skills
Selling, Solution Selling, Account Management, Sales, New Business Development, Project Management, Contract Negotiation, Business Development, Salesforce.com, Customer Service, Lead Generation, Leadership, Marketing, Team Leadership, Strategic Partnerships, Product Management, Strategic Planning, Social Media Marketing, Telecommunications, Retail, Forecasting, Sales Management, Management, Business Strategy, Key Account Management, Customer Retention, Call Center, Sales Presentations, Cold Calling, Direct Sales, Team Building, Cloud Computing, Negotiation, Customer Satisfaction, Wireless, Sales Process, SaaS, Business Planning, Competitive Analysis, Marketing Strategy, CRM, Product Marketing, Short Sales, Networking, Real Estate, Call Centers, B2B, Sales Operations, Referrals, Marketing Management
Education
University of Phoenix 2003 — 2007
BS, Business Management and Marketing
MetLife Insurance Customer ServiceUS West Cellular1990 - 1998
verizon wireless 1990 - 1996
Education
University of Phoenix 2006 — 2007
Swire Coca-Cola, USA June 2015 - Present
Flextronics April 2014 - Present
Westwood College May 2012 - October 2013
Office Depot July 2011 - April 2012
Staples October 2007 - October 2010
Verizon Wireless February 2004 - December 2006
Alltel November 2002 - February 2004
Walmart October 1989 - October 2002
Skills
Management
Education
University of Phoenix 2004 — 2007
B.S., Business Administration, GPA 3.90
Circlepoint Technology August 2015 - Present
Verizon Wireless July 2013 - August 2015
Alcatel-Lucent June 2012 - July 2013
Vinculums July 2010 - January 2012
Bechtel November 2009 - October 2010
KPA Mapping September 2007 - October 2009
NextG Networks January 2007 - September 2007
Bechtel August 2005 - November 2006
Delta Groups Engineering July 2004 - August 2005
Skills
4G, LTE, Cellular Communications, UMTS, Wireless, CDMA, Real Estate, Zoning, Troubleshooting, Project Management, Microwave, 3G, Project Planning, Vendor Management, Telecommunications, GSM, Site Acquisition, WiMAX
Education
University of Phoenix 2001 — 2004
BSB/M, Business
Encore Payment Systems November 2013 - Present
Fleetpride 2014 - 2014
Treasure Kitty Resale & Auctions July 2012 - July 2013
Verizon Wireless October 2002 - January 2012
Onstage in Bedford 2006 - 2008
Tadpole Technology 2001 - 2002
Fleming 2000 - 2002
Tillman Real Estate 1997 - 2000
TGIF Hair Corp 1990 - 1997
Skills
Wireless, Account Management, Telecommunications, Product Marketing, Customer Satisfaction, Sales Management, Customer Relations, Mobile, New Business Development, Team Building, Customer Service, Business Strategy, Marketing Strategy, Negotiation, Product Management, Team Leadership, Direct Sales, Product Development, Sales Support, Contract Negotiations, Market Research, Problem Solving, Strategic Planning, Consultative Selling, Outlook, Mobile Applications, Forecasting, B2B, Selling, Sales Operations, Program Management, Cold Calling, Solution Selling, Mobile Devices, Retail, Customer Retention
Education
University of Phoenix 2006 — 2008
Verizon Wireless November 2013 - Present
Verizon Wireless September 1997 - November 2013
Verizon Wireless May 1994 - September 1997
Skills
Wireless, CDMA, Cellular Communications, 4G, Telecommunications, EVDO, LTE, T1, Wireless Networking, Troubleshooting, 5ESS, Backhaul, DS3, Call Centers, CDMA2000, Ethernet, Switches, 3G, 2G, Voice Mail, TDM, DSL, Frame Relay, Optical Fiber, SS7
Education
University of Phoenix 2013 — 2017
Bachelor's degree, Communication, General
University of Phoenix 2009 — 2013
Associate's degree, Communication, General
Verizon Wireless April 2006 - January 2013
Skills
Wireless, Telecommunications, Cellular Communications, Call Center, Mobile Devices, Sales Operations, Lease Administration, Event Planning, Sales, Call Centers, Strategic Partnerships, Customer Experience, Microsoft Office
Education
The Sheffield School
Wedding & Event Planning
University of Phoenix
The Standard August 2012 - Present
Workmen's Auto Insurance Company March 2010 - August 2012
Medical Management Online January 2009 - March 2010
Workmen's Auto Insurance Company September 2007 - July 2008
Workmen's Auto Insurance Company April 2006 - September 2007
Workmen's Auto Insurance Company May 2005 - April 2006
Workmen's Auto Insurance Company April 2004 - May 2005
Farmers Insurance May 2001 - April 2004
WorldCom April 2000 - May 2001
Verizon Wireless August 1996 - March 2000
Skills
Analysis, Auditing, Budgets, Claim, Employee Benefits, Insurance, Leadership, Management, Negotiation, Process Improvement, Project Management, Training, Underwriting, Workers Compensation
Education
Marian College 1992 — 1996
Bachelor of Arts (B.A.), Psychology
Univeristy of Phoenix 1999 — 2001
Master of Arts (M.A.), Organizational Management
Apple Retail March 2012 - Present
Target 2010 - March 2012
GameStop November 2000 - November 2009
Verizon Wireless May 1997 - November 2000
Skills
Inventory Management, Inventory Control, Store Management, Merchandising, Loss Prevention, Multi-unit, Sales, Profit, Retail, Store Operations, Visual Merchandising, Retail Sales, Planograms, POS, P&L, Merchandise Planning, Income Statement, Driving Results, Customer Satisfaction, Customer Experience, Big Box, P&L Management, Multi-Unit Management, Hiring
Education
University of Phoenix
Bachelors, Business Management
Verizon June 2012 - Present
Verizon Data Services January 2007 - June 2012
Verizon 1994 - 2009
Verizon Wireless 1994 - 2007
Skills
Wireless, Telecommunications, Service Desk Management, Programming, IT Service Management, Business Relationship..., IP, Mobile Devices, Troubleshooting
Education
University of Phoenix
Master's degree, Information Technology
Verizon Wireless June 1991 - May 2015
Federal Reserve Bank of New York 1986 - 1991
Skills
Telecommunications, Data Center, Wireless, Disaster Recovery, Vendor Management, Troubleshooting, Integration, Storage Management, Storage Solutions, Solution Selling, Storage, Pre-sales, SaaS, Professional Services
Education
University of Phoenix
BS, Information Technology
ADP July 2015 - August 2015
Verizon Wireless October 2010 - July 2015
Wendy's Arby's Restaurant Group July 2007 - October 2010
Asbury Auto Group March 2010 - August 2010
Wendy's Arby's Restaurant Group 2007 - 2010
Primerica May 1999 - July 2007
Skills
Accounting, Customer Service, Payroll, PeopleSoft, Time Management, Training, Employee Relations
Education
University of Phoenix 2012 — 2013
Master's degree, Human Resources Management/Personnel Administration, General
University of Phoenix 2009 — 2012
Bachelor's degree, Business Administration and Management, General
University of Phoenix 2005 — 2008
AA, Business of Art
A Wireless - Verizon Wireless Premium Retailer April 2013 - Present
Verizon Wireless 2011 - 2012
Verizon Wireless 2007 - 2010
Verizon Wireless 2000 - 2006
City of Towanda 1998 - 2001
Cellular One of Kansas 1996 - 1999
AT&T 1994 - 1996
Skills
Telecommunications, Sales, Customer Service, Management, Wireless, Microsoft Office, Sales Management, Account Management, Leadership, Project Management, Direct Sales, Sales Operations, Solution Selling, Customer Retention, Mobile Devices, Team Leadership, Strategic Planning, Team Building, Customer Satisfaction, Training, Product Management
Education
University of Phoenix 2006 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Phoenix 2001 — 2012
Bachelor of Business Administration (BBA)
ADT August 2007 - Present
ADT Security Services August 2007 - Present
Verizon Wireless May 2006 - June 2007
Skills
Sales, Management, Account Management, Sales Management, Access Control, Direct Sales, Cold Calling, Key Account Management, Solution Selling, Sales Process, Salesforce.com
Education
University of Phoenix
Marketing
State Farm Insurance August 2012 - Present
Sprint Nextel March 2011 - August 2012
Verizon Wireless January 2005 - January 2011
Alltel January 2005 - January 2009
Skills
Customer Retention, Sales Operations, Direct Sales, Sales, Sales Management, Customer Satisfaction, Telecommunications, Account Management, Wireless, Customer Experience, Solution Selling, Sales Process, Cold Calling, Call Centers, Retail, Salesforce.com
Education
University of Phoenix 2009 — 2011
Associates, Business Management
Verizon Wireless August 2006 - Present
Smart Wireless September 2004 - August 2006
Skills
Retail Management, Retail Packaging, Retail Marketing, Sales Management, Sales Support, Sales Operations, Sales Process, Sales, Telecommunications Sales, Mobile Technology, Customer Service, Customer Relations, Project Coordination, Retail Execution, Customer Retention, Telecommunications, Retail
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.Sc.), Marketing/Marketing Management, General
University of Washington 2004 — 2006
General Education
University of Phoenix
Bachelors, Business - Marketing
W.M.S. Gaming October 2012 - Present
Verizon Wireless October 2011 - May 2012
Verizon Wireless 2007 - October 2011
Verizon Wireless 2004 - 2007
International Computer Graphics 2004 - 2004
OfficeMax 2001 - 2004
PC Mall 1999 - 2001
PC Mall 1997 - 1999
OfficeMax 1996 - 1997
Office Depot 1992 - 1996
Skills
Training, Leadership, Recruiting, Sales, Sales Management, Networking, Customer Retention, Coaching, Call Centers, Operations Management, Team Leadership, Customer Satisfaction, Telecommunications, Leadership Development, Training Delivery, Strategic Planning, Troubleshooting, Negotiation, Direct Sales, Adult Education, Technical Training, Wireless, Operating Systems, Customer Service, Computer Hardware, Customer Experience, Plannning, Sales Training &..., Program Planning, Development Planning, Project & Leadership..., Network Development, Recruitment, Resource Optimization, Client Relations, Project Administration, Negotiations, Compter Sowftware, Computer Operating..., Sales Operations, Account Management, Management, Solution Selling, Endorsements
Education
University of Phoenix 2009 — 2011
MAED/AET, Masters Degree Adult Education and Training
University of Phoenix 2007 — 2009
BSIT, Information Technology
Verizon May 2004 - Present
Verizon Wireless May 2004 - Present
Verizon Wireless May 2004 - Present
Skills
Account Management, Solution Selling, Sales Management, Sales, Sales Operations, Telecommunications, Direct Sales, B2B, Cold Calling, Management, Wireless, Sales Presentations, Sales Process, Managed Services, Customer Retention, Salesforce.com, Networking, Selling, Process Improvement, Mobile Devices, M2M, Cellular Communications, Wireless Networking, VoIP
Education
University of Phoenix 1999 — 2001
MAOM, Masters of Organizational Management
Utah Valley University 1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Business Marketing
Verizon Wireless September 2015 - Present
Verizon Wireless December 2013 - Present
Verizon Wireless March 2013 - December 2013
Verizon Wireless January 2012 - March 2013
Verizon Wireless November 2010 - January 2012
Verizon Wireless August 2009 - November 2010
Verizon Wireless June 2005 - May 2009
Verizonwireless April 2003 - June 2005
Avaya October 2000 - August 2002
Lucent January 1998 - October 2000
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Unix, Linux System..., CDMA2000, LTE, Wireless Networking, EVDO, TCP/IP, CDMA, Solaris 8/9/10, MPLS, Network Design, Routing, IP, Network Engineering, Android, Microsoft Excel, WiMAX, Ethernet, Microsoft Word, LAN-WAN, UMTS, Call Centers, Technical Support, SIP, Network Architecture, 3G, SS7, GSM, Switches, Troubleshooting, Routers, VoIP, RF, Computer Network..., Mobile Devices, T1, WiFi, Wireshark, Mobile Technology, Networking, Wireless, Cisco Technologies, Telecommunications, 4G, Cellular Communications
Education
University of Phoenix 2012 — 2013
Master's degree, Management Information Systems, General
University of Phoenix 2003 — 2005
Bachelor of Information Technologgy, technology
Verizon Wireless October 2006 - Present
Education
University of Phoenix
Hurst Harrigan March 2013 - Present
Verizon Wireless February 2014 - Present
City of Long Beach March 2005 - March 2012
Skills
Government, Policy, Research, Public Speaking, Program Management, Community Outreach, Nonprofits, Policy Analysis, Public Policy, Community Development
Education
University of Phoenix
Business Management
Arcadia Adult Home Care June 2012 - Present
Verizon Wireless May 1999 - June 2012
Skills
Insurance, Troubleshooting, Web Development, Customer Service, Team Building, Access, Business Analysis, Small Business, Sales, Strategic Planning, Team Leadership, Microsoft Office, Public Speaking, Microsoft Word, Microsoft Excel, Business Planning, Sales Management, Marketing Strategy
Education
University of Phoenix
BA, Network and Telecommunications Technology
EF High School Exchange Year January 2015 - Present
EF High School Exchange Year August 2012 - January 2015
Verizon Wireless October 2013 - May 2014
U.S. Cellular November 2012 - May 2013
Avon Products Inc. September 2009 - November 2012
Avon May 2007 - September 2009
Breakers Saloon June 2006 - September 2008
Skills
Cosmetics, Direct Sales, Marketing Materials, Sales Management, Coaching, Thinking Outside The Box, Leadership Development, Teamwork, Team Management, Team Oriented, Lead Generation, Strategic Leadership, Team Motivator, Problem Solving, prospecting, Training & Development, Marketing, Team Building, Skin Care, People Skills, Microsoft Office, Fast Learner, Inside Sales, Customer Retention, Customer Service, Wireless, LTE, Customer Experience, Cellular Communications, Public Speaking, Highly motivated..., Highly Reliable, Highly responsible, PeopleSoft, Employee Training, Qualifying Prospects, Recruiting, Sales, Sales Operations, Team-oriented
Education
University of Phoenix 2012 — 2013
Associate of Arts (A.A.), Psychology, 3.7
Sauk Valley Community College 2003 — 2004
General Studies, Prerequisites
Sterling High School 1994 — 1997
General Dipolma, Psychology
Verizon September 2014 - Present
Verizon Wireless January 2008 - August 2014
Skills
Telecommunications, Sales Management, Sales, Direct Sales, Customer Service, Customer Retention, Customer Satisfaction, Customer Experience, Account Management, Leadership, Sales Operations, Sales Process, Team Leadership, Solution Selling, Wireless
Education
University of Phoenix 1999 — 2003
BASc, BBA, Business Administration and Management, General
Xavier University of Louisiana 1992 — 1994
Bachelor of Pharmacy (B.Pharm.)
Verizon Wireless July 2012 - Present
Verizon Wireless November 2011 - June 2012
Verizon Wireless January 2009 - October 2011
Skills
Telecommunications, Sales Operations, Vendor Management, Lean Manufacturing, Call Centers, Cellular Communications, Wireless, Customer Satisfaction, Customer Service, Six Sigma, Call Center, Customer Experience, Cross-functional Team..., Mobile Devices, Management, Customer Retention
Education
University of Phoenix 1998 — 2001
MBA, Management
Western Connecticut State University 1982 — 1986
BA, Psychology
Fountain of Grace Christian Church March 2005 - Present
Verizon Wireless May 2006 - July 2013
Skills
Computer Proficiency, Microsoft Office, Peachtree, QuickBooks, Customer Service, Highly detail oriented
Education
University of Phoenix 2008 — 2011
Associate of Arts (A.A.), Accounting
Springbrook High School 1997 — 2000
Honeywell Process Solutions November 2011 - Present
Verizon Wireless October 2007 - January 2012
Skills
Project Engineering, Troubleshooting, Networking, Systems Engineering, Project Coordination, Program Management, Automation, Process Improvement, Management, Project Planning, Oil/Gas, Microsoft Office, System Administration, Engineering, GSM, Project Management, Procurement, Technical Support, Integration, EPC, Change Management, Network Design, Testing
Education
University of Phoenix 2008 — 2009
Master of Business Administration (MBA), Information Technology
University of Phoenix September 2009 - Present
Verizon Wireless January 2007 - January 2008
Health Net November 1999 - June 2004
Education
University of Phoenix 2009 — 2012
Associate of Arts (AA)
Indian College, Fiji Islands 1973 — 1976
GED
JB Hunt Transport Services, Inc. November 2013 - Present
Cayuse Technologies, LLC May 2011 - November 2013
Verizon Wireless May 2007 - May 2011
Skills
Eclipse, XML, Java, JSP, C#, Software Development, Software Engineering, Agile Methodologies, OOP, Visual Studio, Java Enterprise Edition, SQL, JavaScript, Subversion, Android, Wicket, Maven, JPA, EclipseLink, Hibernate
Education
University of Phoenix 2009 — 2014
Master of Information Science, Information Technology
Wells Fargo March 2009 - Present
Verizon Wireless May 2004 - March 2009
Education
University of Phoenix 2003 — 2007
Bachelor of Business Administration (BBA)
Comcast Cable June 2014 - Present
Comcast Cable April 2011 - June 2014
Comcast Cable March 2010 - April 2011
Qwest December 2008 - April 2009
Verizon Wireless May 2006 - August 2008
Skills
Sales Management, Sales, Door to Door Sales..., Customer Service, Team Leadership, Telecommunications, Communication, Coaching, Door to Door Sales, Teamwork, Motivation, Self-confidence, Customer Satisfaction
Education
University of Phoenix 2014 — 2017
Bachelor's Degree, Business Administration and Management, General
Sahuaro High School 2000 — 2004
High School, Regular/General High School/Secondary Diploma Program
Verizon Wireless September 2004 - Present
Skills
Call Centers, Telecommunications, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Customer Service, Team Leadership, Cellular Communications, Direct Sales, Sales, Management, VoIP, Account Management, CDMA
Education
University of Phoenix
Master's degree, Management
Verizon Wireless
Skills
CDMA, 4G, LTE, Cellular Communications, EVDO, 3G, Wireless, RF, Telecommunications, RF Engineering, VoIP, IP, Network Design, Wireless Networking, WiMAX, TCP/IP, Computer Network..., Ethernet, CDMA2000, Switches, M2M, Mobile Technology, T1, Network Optimization, MPLS, Testing, Integration, WiFi, RAN, Cisco Technologies, Antennas, 2G, Android, CCNA
Education
University of Phoenix 2015 — 2019
Bachelor's degree, Information Technology
West Texas A&M University 1995 — 1998
JPMorgan Chase March 2012 - Present
Verizon Wireless February 2010 - February 2011
Dish Network September 2008 - February 2010
JPMorgan Chase December 2000 - November 2007
Skills
Training, Team Building, Technical Writing, Gap Analysis, Flow Charts, Procedure Development, Training Delivery, Performance Management, Process Improvement, Multi Tasking, Communication, Problem Solving, Customer Service, Escalation Resolution, Presentations, Coaching, Staff Development, Leadership Development, Project Management, Organization &..., Microsoft Excel, PowerPoint, Visio, Microsoft Office, Quality Assurance, Strategic Hiring, Terminations, Reporting & Analysis, Human Resources, Goal Setting, Performance Appraisal, End User Training, Behavioral Interviewing, Business Process Mapping, New Hire Orientations, Mentoring, Root Cause Analysis, Adult Learning Theory, Highly detail oriented, Cross Functional..., Virtual Teams, Building Relationships, Written & Verbal..., Creation Of Training..., Access Database, Dreamweaver, Adobe Creative Suite, Adobe Acrobat, Team Management, Soft Skills
Education
University of Phoenix-Phoenix-Hohokam Campus 2004 — 2008
Bachelor of Science (BS), Business Administration
Verizon Wireless November 1999 - Present
Skills
Project Management, Coordination, Communication Skills, Strategic Communications, Operational Execution
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Wisconsin-Parkside 1992 — 1995
Bachelor of Arts (B.A.), Communication, General
Optum Global Solutions July 2015 - Present
Walmart April 2014 - October 2014
Dish Network April 2013 - April 2014
Verizon Wireless May 2008 - September 2009
iQor September 2008 - May 2009
Skills
Customer Service, Customer Satisfaction, Training, Microsoft Office, Sales, PowerPoint, Inventory Management, Customer Experience
Education
University of Phoenix 2011 — 2012
Psychology
highland high school 2004 — 2008
High School, General Studies