Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless November 2012 - Present
Verizon Wireless October 2011 - November 2012
Verizon Wireless January 2011 - October 2011
Verizon Wireless January 2010 - January 2011
Verizon Wireless 2005 - 2010
Verizon Wireless 2004 - 2005
Skills
Call Centers, Requirements Analysis, Project Management, Customer Experience, Business Intelligence, Operations Management, Six Sigma, Call Routing, Management, Cross-functional Team..., Team Leadership, Budgets, Inventory Management, Customer Retention, Customer Satisfaction, Telecommunications, Mobile Devices, Team Building, Cellular Communications, Leadership, Customer Service, Process Improvement, Account Management, Resource Management
Education
University of Phoenix 2009 — 2010
Communication and Media Studies, 3.7
American Heart Association's Professional Education Center September 2015 - Present
Verizon Wireless October 2000 - June 2008
Skills
Management, Leadership, Strategic Planning, Public Speaking, Team Building, Coaching, Training, Customer Service, Entrepreneurship, Business Strategy, Marketing, New Business Development, Strategy, Change Management, Leadership Development, Business Development, Sales, Social Media, Management Consulting, Microsoft Office, Negotiation, Team Leadership, Start-ups, Organizational..., Business Planning, Program Management, Sales Management, Teaching, Social Media Marketing, Nonprofits, Event Management
Education
University of Phoenix 2014 — 2016
Master of Business Administration (MBA), Human Resources Development
University of Phoenix 2002 — 2006
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Verizon Wireless July 2011 - Present
Verizon Wireless January 2010 - July 2011
Verizon Wireless February 2007 - January 2010
Verizon Wireless July 2005 - February 2007
Calcagni Associates 1994 - 2000
Skills
Telecommunications, Wireless, Call Centers, Customer Experience, Customer Retention, Vendor Management, Customer Satisfaction, Cross-functional Team..., Team Leadership, Process Improvement, Management, Leadership, Operations Management, Customer Service, Project Management
Education
University of Phoenix 2005 — 2007
Masters, Human Resources Management/Personnel Administration, General
University of Phoenix 2005 — 2007
Masters Degree, Human Resources Management/Personnel Administration, General, 3.9
Post University, Middlebury, CT 2002 — 2004
Baschelor's Degree, Business Administration and Management, General
Beaman Automotive Group June 2011 - Present
Asurion April 2003 - July 2010
Verizon Wireless August 1990 - August 2000
Skills
Customer Satisfaction, Customer Service, Sales Management, Negotiation, Team Building, Inventory Management, Contract Negotiation, Sales, Marketing Strategy, B2B, New Business Development, Marketing, Coaching, Business Planning, Budgets, Customer Retention, Advertising, Strategic Planning, Automotive, Vehicles, Social Networking, Outlook, Sales Process, Leadership Development
Education
University of Phoenix 2008 — 2010
AAB, Business Administration and Management, General
University of Phoenix
RE/MAX June 2015 - Present
AFC Physical Medicine & Chiropractic Centers June 2014 - March 2015
Verizon Wireless November 2013 - April 2014
Brickhouse Capital LLC. November 2012 - November 2013
Swarovski May 2010 - November 2012
Infiniti of Scottsdale June 2009 - May 2010
Skills
Visual Merchandising, Retail, Microsoft Office, Sales, Customer Service, Training, Management, Social Media, Social Networking, Strategic Planning, Outlook, Microsoft Excel, PowerPoint, Teamwork, Microsoft Word, CRM, Event Planning, Coaching, Product Development, Retail Sales, Fashion, Profit, Business Development, Account Management, Sales Management, Brand Management, Inventory Management, Store Operations, Marketing, Inventory Control, Selling, POS, Hiring, Customer Experience, Business Planning, Finance, Brand Development, P, Loss Prevention, Leadership Development, Store Management, Merchandising, Forecasting, Team Building, Strategy, Analysis, Data Analysis, Small Business, Customer Satisfaction, Time Management
Education
University of Phoenix 2015 — 2016
Master of Business Administration (M.B.A.), Marketing in Business Science
University of Phoenix 2012 — 2014
Bachelor's degree, Marketing
Verizon Wireless August 2014 - Present
Romano's Macaroni Grill February 2014 - July 2014
Buffalo Wild Wings October 2012 - May 2014
Twisted Martini Bar & Grill September 2013 - April 2014
Guy's Automotive September 2010 - January 2012
Guy's Automotive July 2005 - July 2010
Wild Wing Cafe June 2006 - August 2009
Office Depot July 2001 - July 2006
Office Depot July 2001 - July 2005
Skills
Computer Maintenance, Customer Service, Automotive Aftermarket, Vehicles, Customer Satisfaction, Parts, Automotive, Warranty, Purchasing, Sales Management, Problem Solving, Team Building, Hiring, Operations Management, Customer Relations, Negotiation, Fixed Operations, New Business Development, Budgeting, Team Leadership, Mentoring, Electronics, Scheduling, Account Management, Supervisory Skills, Coaching, Call Center, Insurance, Advertising, Contract Negotiation, Inventory Control, Strategic Planning, Online Marketing, Microsoft Office, Troubleshooting, Outlook, Public Speaking, Accounting, Word, Procurement, Sales Process, Administration, Vendor Relations, Product Development, Start-ups, Forecasting, Marketing, Local Marketing, ADP Payroll
Education
University of Phoenix 2010 — 2014
Bachelors Business Science over all Management, Business Management
Manpower Inc. April 2011 - Present
Verizon Wireless August 2009 - April 2011
Skills
Employee Relations, Temporary Staffing, Talent Acquisition, Sales, Recruiting, Negotiation, Staffing Services, Onboarding, Public Speaking
Education
University of Pittsburgh 2007 — 2010
Pre-Law, Political Science/Communication
Penn Cambria High School 2003 — 2007
Academic, Honors Graduate
White Jacobs & Associates September 2013 - Present
RMCN INC June 2012 - August 2013
AT and T WIRELESS September 2008 - May 2012
MEGA LIFE AND HEALTH November 2007 - October 2008
Verizon Wireless February 2005 - May 2008
Skills
Word, PowerPoint, Outlook, Customer Relations, Customer Service, Customer Retention, Sales Coach, Consultative Selling, Loss Prevention, CRM, Sales, Credit, Credit Analysis, Selling, Loans, Call Centers, Cold Calling, Sales Operations, Mortgage Banking, Mortgage Lending, Coaching, Strategic Planning, Finance, Small Business, Management, Time Management, Leadership, Training, Sales Management, Legal Advice, Negotiation, Direct Sales, Microsoft Word, Credit Reports, credit education, Credit Cards, Team Building, Account Management, Sales Process, Refinance, FHA, Contract Negotiation, New Business Development, B2B, Team Leadership, Marketing, Real Estate, Investment Properties, First Time Home Buyers, Foreclosures
Education
University of Phoenix 2004 — 2005
Business Management
MCKINLEY VOCATIONAL HIGH SCHOOL 1996 — 2000
High School Diploma, Carpentry/Carpenter
MModal April 2013 - Present
MModal February 2013 - April 2013
M*Modal January 2011 - April 2013
UPMC Presbyterian Hospital/University of Pittsburgh September 2008 - January 2011
UPMC Presbyterian Hospital/University of Pittsburgh October 2006 - August 2008
Verizon Wireless May 2006 - August 2006
Skills
Data Analysis, Healthcare Information..., Software Documentation, Statistics, Analysis, Healthcare Management, Project Management, Hospitals, EHR, Budgets, Healthcare, Microsoft Office, Management, Research, Customer Service, Process Improvement, Leadership, Cross-functional Team..., Program Management, Team Building, Strategic Planning
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2008 — 2010
MBA, Marketing
University of Pittsburgh 2002 — 2006
Bachelor of Science, Psychology & Business Administration
EQT Corporation July 2015 - Present
Metal Exchange Corporation August 2014 - July 2015
Metal Exchange Corporation June 2013 - August 2014
Enterprise Rent-A-Car July 2012 - June 2013
Verizon Wireless August 2011 - July 2012
Pittsburgh Pirates May 2011 - August 2011
Carnegie Science Center January 2009 - August 2011
Pittsburgh Penguins January 2011 - April 2011
Pittsburgh Penguins Foundation September 2010 - January 2011
Phi Delta Theta January 2010 - November 2010
Skills
Social Media Marketing, Social Media, Sports Marketing, Logistics, International Logistics, Logistic Support, Negotiation, Public Speaking
Education
University of Pittsburgh 2007 — 2011
BA, Economics
Reynolds Jr. Sr. High School 2005 — 2007
Verizon Wireless December 2005 - Present
Skills
Direct Sales, Team Leadership, Team Building, Networking, Social Media Marketing, Social Networking, Entrepreneurship, Online Advertising, Leadership Development, Building Relationships, Telecommunications, Wireless, Solution Selling, Account Management, Sales Management, Mobile Devices, Call Centers, Customer Retention, Sales Operations, Sales, Customer Satisfaction, Customer Experience, Sales Process, Coaching, Leadership, Training, Selling, Management, VoIP, Marketing, Customer Service, Recruiting, Team Management, Retail, Troubleshooting
Education
University of Phoenix 2012 — 2016
sPower June 2015 - Present
Sun Products Corporation September 2012 - June 2015
Simply Mac July 2011 - September 2012
Spring Mobile January 2010 - June 2011
Verizon Wireless February 2003 - September 2008
Skills
Accounts Payable, Accounts Receivable, Account Reconciliation, Accounting, Customer Service, SAP, Payroll, Data Entry, Invoicing, Accruals, Leadership, General Ledger, Inventory Management, Budgets, Management, Microsoft Office, Process Improvement, Financial Reporting, Financial Statements, Training, Administration, Financial Analysis, 10 Key, Data Analysis, Bank Reconciliation, Interviews, Balance Sheet, 1099 Preparation, NetSuite, Cash Flow Forecasting
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business/Accounting, Current GPA 3.75
University of Phoenix 2004 — 2008
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, 3.3 GPA
Woods Cross High School 1998 — 2000
General Studies, High School Diploma
Aetna July 2014 - Present
Verizon Wireless November 2010 - May 2014
Verizon Wireless January 2010 - November 2010
Verizon Wireless January 2009 - January 2010
Skills
Customer Service, Call Centers, Account Management, Customer Retention, Sales, Problem Solving, Decision Making, Negotiation, Subject Matter Experts, Business Analysis, Microsoft Office, Health Insurance, Wireless, Telecommunications, Troubleshooting, M2M, Technical Support, Retail
Education
University of Pittsburgh 2001 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
ViaSat Inc. March 2015 - Present
General Atomics Aeronautical Systems October 2012 - March 2015
Northrop Grumman Aerospace Systems October 2009 - September 2012
Verizon Wireless October 2008 - October 2009
Verizon Wireless October 2004 - September 2008
Verizon Wireless November 2002 - September 2004
University of Redlands October 2000 - May 2002
Skills
MS Project, Milestones Professional, Program Management, Cross-functional Team..., Earned Value Management, Analysis, Management, Forecasting, Quality Assurance, Team Leadership, Government, Strategic Planning, Process Improvement, Project Management, Microsoft Excel, Outlook, Microsoft Word, Networking, Vendor Management, Customer Service, Visual Basic for..., Budgets, Human Resources, Project Planning, Contract Management, Business Strategy, Government Contracting, Integration, Training, Security Clearance, Recruiting, Systems Engineering, Team Building, Leadership, Microsoft Project, Steelray Project..., Project Server, Process Scheduler
Education
University of Phoenix 2004 — 2007
Bachelor of Science, Information Technology
University of Redlands 2000 — 2002
Studies, Computer Science/Mathematics
Verizon Wireless 2006 - Present
Skills
Wireless, Call Centers, Telecommunications, Cellular Communications, Customer Experience, Team Management, Project Management, Customer Retention, Customer Satisfaction, VoIP, Troubleshooting, Account Management, Customer Service
Education
University of Phoenix
Master of Business Administration (MBA)
Verizon August 2014 - Present
Verizon August 2013 - July 2014
Verizon Business August 2012 - July 2013
Verizon Wireless February 2011 - July 2012
Urban Active Fitness July 2011 - June 2012
University of Pittsburgh May 2007 - December 2010
MSA - The Safety Company May 2008 - August 2010
The Center for Fitness and Health September 2005 - August 2008
Education
University of Pittsburgh 2006 — 2010
Bachelor of Science
Greensburg Central Catholic High School 2002 — 2006
High School Diploma
Verizon Wireless August 2001 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Leadership, PeopleSoft, Office Administration, Granite, CSG, Customer Satisfaction, Data Entry, Outlook, Sales, Invoicing, Administrative..., Time Management, Training, Customer Retention, System Administration
Education
University of Phoenix 2012 — 2014
Associate's degree, Business
William Tennent High School 1996 — 2000
Guardian Protection Services January 2013 - Present
Farmers Insurance June 2012 - December 2012
Verizon Wireless October 2006 - June 2012
Verizon Wireless May 2005 - October 2006
Verizon Wireless November 2003 - May 2005
Verizon Wireless November 2001 - November 2003
Skills
College Recruiting, Account Management, Call Center, Customer Service, Customer Retention, Cold Calling, Customer Satisfaction, Sales, Recruiting, Training, Applicant Tracking..., Coaching, Customer Experience, Business Development, Call Centers, Employee Benefits, Insurance, Hiring, Interviews, Leadership, Marketing, Sales Management, Team Management, Direct Sales, Management, Process Improvement, Sales Process, Employee Relations, Employee Training
Education
University of Pittsburgh 1995 — 1999
Bachelor of Arts (B.A.), Communication, General
Gateway Senior High 1991 — 1995
CDW July 2011 - March 2013
Verizon Wireless August 2001 - April 2009
Skills
Solution Selling, Salesforce.com, Cold Calling, Sales Process, Direct Sales, Channel, Microsoft Licensing, Channel Partners, Resellers, Managed Services, Cloud Computing, Unified Communications, Storage, Enterprise Software, New Business Development, Partner Management, Sales Management, B2B, Virtualization
Education
Shelton High School
University of Phoenix
Beachbody February 2014 - Present
Valley Honda July 2012 - December 2013
World Ventures January 2010 - January 2013
Spitzer Toyota/Scion April 2010 - July 2012
Verizon Wireless March 2008 - April 2010
Carousel Toyota/Scion October 2007 - March 2008
Baierl 2004 - 2007
Skills
Automotive Sales, Customer Service, Customer Relations, Public Speaking, Fundraising, Social Media Marketing, Dealers, Retail, E-commerce, Marketing, Account Management, Sales, Negotiation, Team Building, Customer Retention, Customer Satisfaction, Sales Management, Management
Education
University of Pittsburgh 2004 — 2004
Psychology
Washington and Jefferson College 2000 — 2002
Psychology
First Communications July 2015 - Present
University of Phoenix January 2015 - Present
Crown Castle International March 2014 - November 2014
TransCore April 2012 - December 2013
Ericsson October 2011 - April 2012
Frontier Communications September 2010 - April 2011
Verizon Wireless February 2009 - January 2010
Alltel Wireless June 2007 - February 2009
Expeditors International June 2005 - June 2007
SBC August 1995 - May 2005
Skills
Telecommunications, Switches, Troubleshooting, Wireless Networking, Networking, VoIP, Wireless, Computer Network..., Routers, IP, Software Documentation, Call Center, LAN-WAN, Testing, Technical Support, Analysis, Access, Network Design, Disaster Recovery, Network Administration, Databases, Cabling, Data Center, Operating Systems, Process Improvement, Project Planning, Ethernet, Windows Server, Hardware, System Administration, T1, Unix, Management, Outlook, TCP/IP, Integration, SAP, SharePoint, Software Installation, Cisco Technologies
Education
University of Phoenix 2015 — 2017
Associate of Arts (AA), Information Technology
Brunswick High School 1984 — 1986
High School Diploma, General Studies
Integra July 2013 - Present
Verizon Wireless June 2009 - March 2013
Verizon Wireless May 2005 - June 2009
Skills
Technical Support, Call Centers, Sales, Customer Service, Wireless, CDMA, Mobile Devices, LTE, Wireless Networking, GSM, 4G, Microsoft Office, Outlook, Windows, Microsoft Excel, Retail, SMS, 3G, Windows 7, Troubleshooting, Customer Retention, Customer Experience, Training, CompTIA A+ Certification, M2M, Cellular Communications, Telecommunications, Switches, Networking
Education
University of Phoenix 2013 — 2016
Bachelor of Science (BS), Information Technology
James H Faulkner State Community College 1995 — 1996
Fine and Studio Arts
Adobe February 2015 - Present
Oracle July 2012 - Present
Verizon Wireless September 2011 - July 2012
Verizon Wireless July 2010 - September 2011
Verizon Wireless January 2008 - July 2010
Skills
Solution Selling, Direct Sales, Cold Calling, Sales Process, Account Management, Customer Retention, Telecommunications, Sales Operations, Selling, Sales Management, B2B, Sales, Customer Satisfaction, Quotas, Management, Wireless, Call Centers, Customer Experience, Managed Services
Education
University of Pittsburgh 2004 — 2008
BA, History
Waste Management January 2012 - Present
Verizon Wireless February 2009 - July 2011
Comcast Cablevision January 1996 - January 2008
Comcast Cable January 1996 - November 2007
Skills
Closing / Negotiation..., Resource Management, Customer Relationship..., Team Building, Sales Strategy /..., Customer Retention..., Market Analysis, Mentoring Employees, Staff / Team..., Sales Management, Revenue Growth, Project Management, Leadership, Management, CRM
Education
University of Phoenix 2010 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Wayne State University
Bachelor of Arts, Organizational Management
Verizon Wireless August 2011 - Present
REI August 2009 - August 2011
Wyndham Hotel Group July 2008 - February 2009
JPMorgan Chase October 2007 - June 2008
HomeBanc Mortgage & Countrywide Home Loans July 2003 - October 2007
KELLEE Communications Group Inc September 1986 - May 2002
Skills
Marketing, Sales, Leadership, Strategic Planning, Customer Service, Team Building, Management, Process Improvement, Contract Negotiation, Sales Management, Project Management, Account Management, Human Resources, Change Management, Inventory Management, Start-ups, CRM, Public Speaking, Team Leadership, Training
Education
University of Pittsburgh 1980 — 1985
Bachelors Degree, Liberal Arts & Chemistry
Precious Jewels Learning, Inc. September 1999 - Present
Verizon Wireless September 2005 - July 2010
Franklin's Grading & Construction January 2003 - September 2005
Casual Male January 2002 - January 2003
H&R Block January 2000 - January 2002
GTE Wireless January 1997 - January 1999
Skills
Customer Service, Coaching, Strategic Planning, Event Management, Leadership Development, Public Speaking, PeopleSoft, Microsoft Office, Microsoft Excel, Call Center, Market Research, Customer Satisfaction, Training, Leadership, Teaching, Sales, Curriculum Design, Call Centers, Management, Team Building, Curriculum Development, Budgets, Fundraising
Education
University of Phoenix 2012 — 2014
Non-Profit/Public/Organizational Management, 3.89
SC Technical College
Southwestern Adventist College 1980 — 1981
Business Management Studies
University of Phoenix
Schlumberger (Drilco) 2014 - Present
FusionStorm February 2014 - July 2014
ComponentOne April 2010 - February 2014
Verizon Wireless 2009 - 2010
Davison 2008 - 2009
Education
University of Pittsburgh
Bachelors of Science, Marketing
Verizon Wireless November 2009 - Present
Verizon Wireless May 2007 - November 2009
Skills
PeopleSoft Financial, Business Analysis, Project Coordination, PeopleSoft, Project Management, Sarbanes-Oxley Act, Security, Vendor Management
Education
University of Phoenix 2011 — 2013
Master of Management
University of Phoenix 2006 — 2010
Bachelors, Business Finance
Susquehanna Bank June 2015 - Present
PNC July 2013 - June 2015
Triangle Tech September 2012 - July 2013
Chris Kenawell State Farm Insurance August 2011 - June 2012
Orrstown Bank June 2012 - 2012
Verizon Wireless August 2006 - November 2010
Banker's Life and Casualty December 2004 - August 2006
Susquehanna Bancshares Inc September 2003 - December 2004
Skills
Customer Satisfaction, Team Management, Banking, Online Marketing, Loans, Microsoft Word, Teamwork, Process Improvement, Team Leadership, Customer Retention, Management, Retail Banking, Social Media, Direct Sales, Recruiting, Data Entry, Social Media Marketing, Inventory Management, Employee Training, Business Development, Sales Operations, Leadership
Education
University of Phoenix 2011 — 2012
Associates, Human Services Management
Harris RF Communications May 2011 - Present
General Dynamics C4 Systems April 2009 - April 2011
Verizon Wireless August 2008 - November 2008
Verizon Wireless August 2007 - July 2008
Verizon Wireless January 2006 - August 2006
Verizon Wireless May 2005 - August 2005
Skills
RF, Cellular Communications, System Performance, Land Mobile Radio, VHF, Analysis, Technical Recruiting
Education
University of Pittsburgh 2003 — 2007
Bachelor's, Electrical Engineering
Verizon Wireless June 2008 - Present
Education
Oxford Seminars 2012 — 2012
TESL (Teaching English Second Language), Certified
University of Pittsburgh 2001 — 2002
50+ Credits, Computer Science
Team One Chevrolet Buick Pontiac GMC 2014 - Present
Verizon Wireless 2010 - 2014
WACHOVIA DEALER SERVICES 2006 - 2008
M&T BANK 1999 - 2006
Imports by Day 1996 - 1999
CITY OF PITTSBURGH, BUREAU OF EMERGENCY MEDICAL SERVICES 1977 - 1996
Skills
Credit, Sales, Marketing, Customer Service, Automotive, SAP CRM, Travel Planning, Banking, Relationship Management, CRM, Finance, Strategy, Call Centers, Direct Sales, Pricing, Customer Satisfaction, Management, Business Intelligence, Strategic Planning, New Business Development, Leadership, Human Resources, Business Development, Sales Process, SAP, Training, Team Building, Cold Calling, Selling, Supply Chain Management, Team Leadership, Solution Selling, E-commerce, Customer Retention, Sales Operations, Insurance, B2B, Account Management, Building Relationships, Sales Presentations, Coaching
Education
SAP USA 2008 — 2009
Certification
University of Pittsburgh
BA
Dominion Dental Services November 2013 - Present
Comcast Cable Inc January 2010 - January 2011
American Residential Services January 2006 - January 2009
Verizon Wireless January 2004 - June 2005
CareFirst Blue Cross Blue Shield .SW January 1999 - January 2004
Skills
Accounting, Call Centers, Customer Satisfaction, Customer Service, Databases, Employee Benefits, Health Insurance, Invoicing, Management, Payroll, Sales, Selling, Training, Customer Retention, Insurance, Data Entry, Time Management, Access, Process Improvement, Claim, Outlook, Leadership, Team Building, Customer Experience, Cold Calling, Account Management, Telephone Skills, Analysis, Process Scheduler, Administration, Administrative..., Employee Training, Microsoft Excel, Inventory Management, Employee Relations, Office Management, Strategic Planning, Accounts Receivable, Sales Operations, Microsoft Office, Medical Records, Direct Sales, Medicare, HIPAA, Medical Coding, Office Administration, Healthcare, Microsoft Office 2007, PowerPoint, Claims Resolution
Education
Largo Senior High School 1993 — 1996
Diploma, Basic Skills and Developmental studies
University of Phoenix
Bachelors of Science, Criminal Justice
Venafi November 2014 - Present
Monavie June 2013 - October 2014
BridgeView IT October 2011 - June 2013
Royal Distribution September 2010 - May 2011
Cricket Communications September 2007 - May 2010
Verizon Wireless October 2004 - July 2007
Skills
CompTIA A+ Certification, Technical Support, Windows 7, Help Desk Support, Active Directory, VPN, Microsoft Exchange, VMware, Servers, Computer Hardware, Windows Server, Group Policy, ITIL, Windows 7 Migration, Active Directory..., Citrix, Virtualization, Dell Computers, Cisco Technologies, Blackberry Enterprise..., Troubleshooting, TCP/IP, Cloud Computing, Office 2010, Mac OS, Software Configuration..., Wireless, Software Deployment, Service-now.com, Remote Administration, Ticketing Systems, Cellular Communications, Customer Support, Android, SQL, Oracle, LANDesk, XP, Customer-facing, Asset Management, Logistics Systems, ShoreTel, Convention Services, Microsoft Office, Networking, Security
Education
University of Phoenix 2004 — 2008
Bachelor of Science (B.S.), Information Technology
GM OnStar (Aerotek) November 2011 - Present
Greater Northwest Bible Training Institute September 2011 - June 2014
Eyes of Faith October 2009 - November 2012
Eyes of Faith 2004 - 2010
Verizon Wireless August 1996 - September 2004
Verizon Wireless August 1996 - September 2004
Skills
Training, Human Resources, Leadership, Process Improvement, Coaching, Team Leadership, Team Management, New Hire Orientations, Interviews, Strategic Planning, Project Planning, Software Documentation, Management, Customer Service, Marketing, Public Speaking, Microsoft Office, Analysis, Recruiting, Sales, Team Building, Employee Relations
Education
University of Phoenix - Ground 2007 — 2008
MBA/HRM, Business Management/Human Resource Management
University of Phoenix 2004 — 2007
BS, Business Management
Wayne State University 1986 — 1993
Broadcast Journalism
Snapchat May 2015 - Present
Uber August 2014 - May 2015
SKOUT May 2012 - July 2014
BookRix April 2011 - September 2012
Fox Interactive Media 2007 - 2010
Verizon Wireless January 2004 - December 2006
Skills
Online Advertising, Social Media Marketing, Content Management, SEM, Online Marketing, Customer Support, Business Operations, Social Media, Product Marketing, Training & Development, Policy & Procedure..., Relationship Cultivation, Facebook, Leadership, Employee Training, Customer Service, Policy, Web Analytics, Management, Social Networking, CRM, Marketing, Customer Retention
Education
University of Phoenix 2005 — 2009
BS, Business Management
Laureate International Universities September 2015 - Present
MarketSource Inc. October 2014 - July 2015
Verizon Wireless August 2012 - October 2014
T-Mobile September 2009 - May 2012
Skills
Telecommunications, Wireless, Direct Sales, Mobile Devices, Solution Selling, Sales, Customer Retention, Customer Experience, Cellular Communications, CRM, Account Management, Customer Satisfaction, Sales Operations, Sales Process, Customer Service
Education
University of Phoenix 2012 — 2015
Bachelor's Degree, Business Administration and Management, General, 3.0
Verizon Wireless February 1999 - Present
Skills
Management, Leadership, Strategic Planning, B2B, Sales Operations, Analysis, Retail, Telecommunications, Customer Satisfaction, Team Leadership, Sales Process, Process Improvement, Cross-functional Team..., Forecasting, Call Centers
Education
University of Phoenix-Sacramento Valley Campus 2000 — 2002
Bachelor of Science (BS), Accounting
University of Phoenix-Sacramento Valley Campus 2000 — 2002
Bachelor of Science (BS), Information Systems
Knight Transportation August 2013 - Present
Swift Transportation April 2010 - August 2013
Star Transportation June 2005 - October 2009
Verizon Wireless October 2003 - June 2005
Western Express June 1999 - October 2003
Skills
Freight, LTL, Transportation, Training, Trucking, Transportation..., Truckload, Flatbed, FTL, Fleet Management, Supply Chain, 3PL, Reefer, Container, Shipping, Logistics Management, Operations Management, CDL Class A, Transportation Planning, Logistics, DOT regulations, Dispatching, Air Freight, Route Planning, Supply Chain Management, DOT Compliance, DOT Regulations
Education
University of Phoenix
Cisco Meraki July 2015 - Present
The Franklin Foundation for Innovation April 2015 - Present
Samsung SDS America June 2014 - July 2015
Verizon Enterprise Solutions January 2012 - June 2014
Verizon Wireless January 2009 - December 2011
AT&T Mobility December 2007 - January 2009
AT&T Mobility June 2007 - November 2007
Johnson Marketing Insights May 2006 - August 2006
Lancaster Barnstormers Minor League Baseball Team May 2005 - August 2005
Skills
Solution Selling, Telecommunications, Mobile Devices, Wireless, Account Management, Strategic Partnerships, Salesforce.com, Enterprise Software, Contract Negotiation, Business Development, Leadership, B2B, CRM, Cloud Computing, Strategy, Sales Management, Project Management, M2M, Customer Satisfaction, Business Strategy, Strategic Prospecting, Marketing Strategy, Sales Process, Competitive Analysis, Go-to-market Strategy, Leadership Development, Cloud Networking, SaaS, Enterprise Mobility, Channel Sales
Education
Villanova University 2013 — 2015
Master of Business Administration (MBA)
University of Pittsburgh 2003 — 2007
Bachelor of Science (BS), Business Administration, Marketing
Manheim Township High School 1999 — 2003
Diploma
Verizon Wireless July 2015 - Present
Verizon Wireless February 2015 - Present
Verizon Wireless July 2014 - February 2015
Verizon Wireless July 2013 - February 2015
Verizon Wireless June 2013 - February 2015
DIRECTV November 2012 - June 2013
H&R Block November 2009 - April 2010
Denmark Technical College May 2006 - May 2008
US ARMY May 1996 - May 1998
Skills
Customer Service, Troubleshooting, Technical Support, Wireless Networking, Customer Experience, Telecommunications, Windows 7, Computer Hardware, Customer Retention, Team Leadership, Wireless, OS X, Help Desk Support, Computer Repair, Customer Support, Sales, Blackberry, Outlook, Hardware, Leadership, Operating Systems, Direct Sales, Data Entry, Software Installation, Call Centers, Retail, Switches, TCP/IP, Computer Network..., IP, Printers, Network Design, Laptops, Data Center, Networking, iPhone, Avaya, Mobile Technology, Mobile Devices, Android, Inventory Management, Telephony, Network Administration, Software Documentation, Active Directory, Computer Maintenance, Hardware Support, iOS, System Administration, Software
Education
University of Phoenix 2014 — 2017
Business management, Project Management
Denmark Technical College 2006 — 2008
Associate's degree, Computer Technology/Computer Systems Technology
ADP July 2015 - Present
ADP August 2014 - Present
Verizon March 2014 - August 2014
Verizon Wireless August 2010 - March 2014
Verizon Wireless June 2005 - August 2010
Verizon Wireless October 2002 - June 2005
Skills
Cold Calling, Direct Sales, Sales Operations, Quotas, Telemarketing, Telecommunications, B2B, Sales Management, Sales Prospecting, Relationship Management, Solution Selling, Customer Satisfaction, Wireless, New Business Development, Call Center Development, Mobile Technology, Account Management, Sales Process, Team Leadership, Marketing, Business Development, Leadership, Customer Service, Customer Retention, Call Center, Outside Sales, Negotiation, Key Account Development, Retail Sales, Sales Presentations, Contract Negotiation, Sales, New Hire Training, Qualifying Prospects, Coaching, Sales Plan, Selling, Pricing Analysis, Closing Deals, Customer Experience, Selling Skills, Call Centers, Salesforce.com, Lead Generation, Managed Services, Strategic Partnerships, Networking, Management, Team Building, Strategy
Education
University of Pittsburgh 1993 — 1997
Psychology/Legal Studies, Psychology
CSC June 2012 - Present
Verizon Wireless February 2010 - June 2011
Skills
Project Management, Management, Project Planning, SDLC, Service Delivery, Public Speaking, Microsoft Excel, Systems Analysis, Process Improvement, Vendor Management
Education
University of Phoenix 2004 — 2008
Bachelor’s Degree, Business Administration and Management, General
BKTS Electronics August 2015 - Present
Verizon Wireless March 2015 - August 2015
Verizon Wireless August 2014 - February 2015
Verizon Wireless July 2013 - August 2014
Verizon Wireless March 2013 - July 2013
Verizon Wireless January 2012 - March 2013
Bank of America May 2011 - January 2012
Bank of America May 2010 - May 2011
Bank of America March 2008 - April 2009
Bank of America April 2007 - March 2008
Skills
Retail Banking, Commercial Banking, Sales Operations, Credit, Banking, Sales, Customer Retention, Customer Satisfaction, CRM, Marketing, Cold Calling, Coaching, Training, Retail, Management, Direct Sales, Wireless, Mobile Devices, Sales Management, Team Leadership, Sales Process
Education
Rhode Island College 2011 — 2016
BA, Business Marketing
University of Phoenix 2007 — 2011
A.A, Business
Verizon Wireless June 2014 - January 2015
Verizon Wireless September 2013 - June 2014
Verizon Enterprise Solutions Group January 2009 - September 2013
Verizon Wireless June 2005 - January 2009
Verizon Wireless May 2003 - June 2005
Skills
Telecommunications, VoIP, Managed Services, MPLS, Unified Communications, Wireless, Team Leadership, Customer Retention, Solution Selling, Direct Sales, IP, Product Management, Cloud Computing, Vendor Management, Account Management, Customer Satisfaction
Education
West Virginia State University 1984 — 1987
University of Phoenix
Bachelor of Business Administration (BBA), Business Administration and Management, General
Call Experts July 2014 - Present
Verizon Wireless May 2003 - May 2014
PEAK Technical Staffing USA August 2002 - January 2003
Skills
Cold Calling, Direct Sales, Account Management, B2B, New Business Development, Wireless, Team Leadership, Leadership, Customer Retention, Telecommunications, Product Management, Quotas, Marketing Communications, Sales Presentations, 4G, Vendor Management, Mobile Devices, Business Development, Customer Service, Customer Satisfaction, Sales Operations, Solution Selling, Call Centers, M2M, Product Marketing, Key Account Management, Training, Managed Services, VoIP, Cellular Communications, Mobile Technology, Wireless Networking, Sales, Cross-functional Team..., Customer Experience, Salesforce.com, Sales Process, Retail, Lead Generation, Bags, Contract Negotiation, Selling, Forecasting, Sales Management, CRM
Education
University of Pittsburgh 1995 — 2000
Bachelor of Arts (BA), Criminology
Apple June 2015 - Present
Asurion 2013 - 2015
Verizon Wireless February 2010 - May 2013
C&H Mortgage Group / Mortgage & Investment Consultants 2005 - 2009
Florida Bancorp 2000 - 2005
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General, 3.86
Verizon Wireless August 2013 - Present
Verizon Wireless August 1999 - August 2013
Sprint April 1996 - August 1999
Air National Guard March 1990 - March 1996
Skills
Troubleshooting, Telecommunications, Switches, Networking, Testing, Network Administration, Unix, CDMA, Mobile Devices, Cross-functional Team..., Software Installation, Cellular Communications, RF, Management, Ethernet, SDH, Transmission, Analysis, Customer Service, Help Desk Support, Computer Network..., Wireless, 4G, LTE, Wireless Networking, IP, 3G, TCP/IP, WiFi, Mobile Communications, Cisco Technologies, Fiber Optics, LAN-WAN, Telecommunications..., 2G, Telephony, MPLS, Routers, T1, Integration
Education
University of Phoenix
Master of Information Systems, Information Systems
University of Phoenix
Bachelor of Science, Business, Management
H.J. Heinz Company June 2014 - Present
verizon wireless June 2008 - May 2014
Skills
Telecommunications, Wireless, Cellular Communications, Customer Experience, Mobile Devices, Call Centers, Customer Retention, Mobile Technology, Broadband, M2M, VoIP, Direct Sales, Managed Services, Solution Selling, Unified Communications, Account Management, Customer Satisfaction, Sales, Leadership, Team Leadership, Management, Microsoft Office, Team Building
Education
University of Pittsburgh 2003 — 2007
Bachelor's degree, Criminal Justice/Law Enforcement Administration
DeVry University
Master of Business Administration (MBA), Business Administration and Management, General
Evergreen Home Loans NMLS 3182 June 2015 - Present
Washington Trust Bank March 2013 - June 2015
Wells Fargo Home Mortgage May 2012 - March 2013
Verizon Wireless 2007 - 2012
Alert Cellular March 2005 - January 2007
Skills
Sales Management, Retail, Mortgage Lending, Loans, Refinance, Investment Properties, Finance, FHA, Loan Origination, Sales, VA Loans, Customer Service, Credit, Mortgage Banking, Management, First Time Home Buyers, Banking, Budgets, Business Development, Customer Experience, Customer Satisfaction, Direct Sales, Leadership, Negotiation, New Business Development, Real Estate, Residential Homes, Residential Mortgages, Sellers, Selling, Training, Small Business
Education
University of Phoenix 2007 — 2011
Bachelor's degree, Accounting
Eagle High School 1998 — 2002
Diploma
Verizon Wireless August 2013 - Present
francesca’s® March 2013 - August 2013
Aerotek 2012 - 2012
Skills
Customer Service, Sales, Marketing, Recruiting, Public Relations, Social Media, Social Networking, Public Speaking, Team Building, Leadership, Market Research, Problem Solving, Customer Satisfaction
Education
University of Pittsburgh 2008 — 2012
Bachelor of Arts (BA), Communication and Media Studies
North Allegheny
Microsoft March 2013 - Present
Verizon Wireless August 2009 - March 2011
the wireless center June 2006 - June 2009
Skills
Inventory Control, Sales, Customer Satisfaction, Inventory Management, Customer Service, Retail Sales, Merchandising, Inventory, Sales Operations, Time Management, Store Management, Telecommunications
Education
University of Phoenix 2013 — 2015
Associate of Arts (A.A.), Human Resources Development
Intel Corporation August 2013 - Present
Intel Corporation May 2012 - December 2012
Acutronic May 2011 - July 2011
Verizon Wireless August 2010 - December 2010
Skills
C++, C, Java, Python, Git, Linux, Gerrit, Doxygen, UML, LLVM, Scrum, Android, SQL, MySQL, PHP, Debugging, JavaScript, jQuery, C#, HTML, Visual Basic, Perl, Bash, CSS, Teamcity, Rally, Visual Studio, Test Driven Development, Automated Software..., Microsoft Office, Adobe Creative Suite, VHDL, x86 Assembly
Education
University of Pittsburgh 2009 — 2013
Bachelor’s Degree, Computer Engineering
Verizon Wireless December 2013 - Present
Verizon Wireless April 2012 - December 2013
Greater Irving Las Colinas Chamber of Commmerce November 2011 - December 2012
Sprint September 2010 - April 2012
American Society for Quality Section 1402 June 2010 - March 2011
Elliott Creative Marketing January 2010 - September 2010
ASQ February 2009 - June 2010
Eagle Innovations, Inc. March 2009 - November 2009
Platinum, LLC. January 2005 - September 2008
Custom, LLC. January 2003 - January 2005
Skills
Client Relationship..., Direct Sales, B2B services, Marketing Strategy, Account Management, Wireless Solutions, Lean Sigma, Six Sigma, Project Planning, Strategic Planning, Business Strategy, Business Development, Mobile Technology, Mobile Devices, Mobile Communications, Team Leadership, Strategic Leadership, B2B, Wireless, Sales, New Business Development, Telecommunications, CRM, Salesforce.com, Selling, Sales Management, Contract Negotiation, Management, Leadership, Teamwork, Social Media Marketing, Marketing, Marketing Communications, Competitive Analysis, Team Building, Process Improvement, Project Management, Advertising, Public Relations, Integrated Marketing, Strategic Partnerships, Sales Operations, Sales Process, SEO, Networking, Customer Retention, Product Marketing, Lead Generation, Solution Selling, Strategy
Education
University of Phoenix
B.S., Marketing
Villanova University
Six Sigma Green Belt (2 month training) Professional Certificate
Villanova University
Essentials of Project Management (2 month training) Professional Certificate
Villanova University
Mastering Project Management (2 month training) Professional Certificate
Villanova University
Lean Six Sigma (2 month training) Professional Certificate
Planned Community Management Inc. July 2013 - April 2015
Southwest Water Company July 2009 - December 2012
Verizon Wireless July 2007 - July 2009
CenterPoint Energy October 2006 - May 2007
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Business Management
University of Phoenix 2014 — 2016
Bachelor of Business Administration (B.B.A.)
inVentiv Health/Orexo April 2015 - Present
Teva Pharmaceuticals January 2014 - January 2015
Teva Pharmaceuticals November 2012 - January 2014
Quintiles/URL May 2011 - June 2012
Quintiles/Abbott Laboratories April 2008 - January 2011
Wyeth March 2006 - March 2008
Pride Mobility Products March 2003 - March 2006
Adaptive Equipment Systems March 2002 - March 2003
Verizon Wireless October 2001 - March 2002
UPMC January 2001 - October 2001
Skills
Sales, Marketing, Sales Operations, Management, Pricing, Analysis, Customer Service, Product Launch, Pharmaceutical Industry, Sales Management, Sales Effectiveness, Marketing Strategy, Cardiology, Gastroenterology, Podiatry, Mental Health, Psychiatry, Rheumatology, Pediatric Endocrinology, Emergency Medicine, Endocrinology
Education
University of Pittsburgh 1996 — 2000
B.A, Economic
Northrop Grumman Information Systems August 2009 - Present
Verizon Wireless February 2005 - August 2009
RCN Incorporated August 2000 - February 2004
Computer Aid Inc. November 1994 - August 2000
Alltel Information Services November 1984 - November 1994
Skills
Analysis, Requirements Analysis, Java, Software Project..., Business Intelligence, SDLC
Education
University of Pittsburgh 1980 — 1983
BS, Computer Science
Wilkes University 1978 — 1979
Computer Science
Verizon Wireless October 2013 - Present
Verizon Wireless February 2011 - October 2013
Verizon Wireless August 2006 - February 2011
Verizon Wireless January 2002 - August 2006
Skills
LTE, EVDO, RF, CDMA, CDMA2000, IP, Switches, Cellular Communications, Troubleshooting, Wireless Networking, 4G, Wireless, Telecommunications, TCP/IP, Engineering, Network Performance, Drive Test, Linux, SIP, WiFi, VoIP, Antennas, Wireshark, RTP, Diameter, VoLTE
Education
University of Pittsburgh 2003 — 2005
Master of Science, Telecommunications
University of Pittsburgh 1997 — 2001
Bachelor of Science, Electrical Engineering
Verizon Wireless 2009 - Present
Skills
Program Management, 3G, 4G, Cellular Communications, LTE, Project Management, Telecommunications, Project Planning, CDMA, Vendor Management, Wireless, GSM, Mobile Devices, RF, UMTS
Education
University of Phoenix
Bachelor of Business Administration (BBA), Business Management
Verizon Wireless November 2013 - Present
Verizon Wireless June 2012 - November 2013
Verizon Wireless September 2004 - June 2012
Skills
Management, Microsoft Excel, Microsoft Word, Sales, Leadership, Training
Education
University of Phoenix
Bachelors of Business
Verizon Wireless Store ManagerVerizon WirelessJuly 2014 - Present
Verizon Wireless September 2001 - Present
Skills
Sales, Customer Service, Management, Telecommunications, Sales Management, Customer Satisfaction, Team Leadership, Leadership, Microsoft Office, Wireless
Education
University of Phoenix 2009 — 2015
Associate's Degree, Business Administration and Management, General
Richard Stockton College Of New Jersey 1998 — 2000
News America Marketing June 2015 - Present
News America Marketing October 2014 - June 2015
News America Marketing July 2013 - October 2014
Verizon Wireless September 2012 - July 2013
The Resumator October 2011 - August 2012
The Wall Street Journal May 2009 - November 2011
Skills
Social Media, Email Marketing, Marketing Communications, Social Media Marketing, Online Marketing, Marketing, Copywriting, Strategy, Social Networking, Account Management, Sales, Marketing Strategy, Content Management, Content Development, Public Speaking, Photography, Sales Operations, Product Strategy, Direct Sales, Presentation Development, Sales Presentations, SEO, Google Analytics, Digital Media, Web Analytics, Wordpress, SEM, Press Releases, Marketing Management, B2B, Start-ups, CRM, Google Adwords, Customer Service, Competitive Analysis, Media Relations
Education
University of Pittsburgh 2008 — 2012
BSBA, Marketing, Economics, Ethics and Leadership
Key Tech Inc. August 2014 - Present
Key Technologies, Inc. September 2006 - Present
Verizon Wireless 2003 - 2006
Skills
Analog Circuit Design, Digital Circuit Design, Schematic, PCB layout design, Embedded Systems, Project Management, System Testing, Debugging, Medical Devices, Altium Designer, PCAD, Product Development, IEC 60601
Education
University of Pittsburgh 2001 — 2006
Bachelor of Science (BS), Electrical and Electronics Engineering
ExactTarget January 2012 - Present
Angie's List April 2011 - December 2011
Angie's List April 2007 - April 2011
Angie's List May 2004 - April 2007
Verizon Wireless 1997 - 2002
Skills
SQL, Troubleshooting, Customer Service, Windows, CSS, Salesforce.com, SharePoint, Process Improvement, IIS, Access, ASP.NET, Technical Support, Microsoft Office, Database Design, Business Analysis, Software Documentation, Software Project..., XML, Web Development, .NET, T-SQL, JavaScript, Software Development, Microsoft SQL Server, Agile Methodologies, Team Leadership, Data Analysis, MySQL, HTML, Project Management, C#, Databases, Visio, Web Services, Web Applications, Agile Project Management
Education
University of Pittsburgh 1989 — 1990
Verizon Wireless June 2013 - Present
Verizon Wireless May 2010 - June 2013
Verizon Wireless September 2009 - May 2010
P & C Replacements March 2009 - June 2009
Divine Signs April 2008 - August 2008
Bayer May 2006 - August 2007
Skills
Sales Management, Leadership Development, Team Leadership, Customer Service, Inventory Management
Education
University of Pittsburgh 2004 — 2008
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Coca-Cola Bottling Company High Country August 2015 - Present
Shamrock Energy Management July 2014 - Present
Verizon Wireless April 2014 - July 2014
Verizon Wireless May 2010 - March 2014
Verizon Wireless May 2011 - November 2012
Verizon Wireless January 2005 - May 2010
Skills
Wireless, Customer Retention, Telecommunications, Cellular Communications, Customer Experience, Direct Sales, Customer Satisfaction, Mobile Devices, M2M, Sales Operations, Cold Calling, Solution Selling, Account Management, 4G, Sales, Mobile Technology, Sales Process, CDMA, Sales Management, Quotas, Retail, Time Management, Customer Service, Team Leadership, Team Building, Training, Outlook
Education
University of Phoenix 2013 — 2015
Bachelor’s Degree, Human Resources Management
University of Phoenix 2008 — 2010
Associate of Arts, Business Administration and Management, General, A
Verizon Wireless May 2015 - Present
Verizon Wireless April 2015 - Present
Verizon Wireless October 2014 - Present
Verizon Wireless January 2014 - October 2014
Pittsburgh Penguins August 2012 - January 2014
Pittsburgh Pirates April 2012 - January 2014
Pittsburgh Pirates July 2011 - April 2012
Enterprise Car Sales 2009 - 2011
University of Connecticut August 2007 - May 2009
Sport Decisions March 2004 - August 2007
Skills
Athletes, Customer Service, Event Planning, Sports, PowerPoint, Word, Excel, Account Management, Customer Relations, Outlook, Problem Solving, Writing, Cold Calling, Sports Marketing, Social Media, Inventory Management, Sales Management, Sales Support, Sales Operations, Ticket Sales, Professional Sports, Client Relationship...
Education
University of Pittsburgh 2002 — 2007
B.S., Psychology, Sociology, Fitness
Pomfret
Verizon Wireless October 2006 - Present
MYRLA Design Group, Inc September 2002 - April 2005
Education
University of Phoenix 2006 — 2009
Associates, Business Management
EY March 2014 - Present
BPM Specialists March 2013 - March 2014
Verizon Wireless June 2012 - March 2013
Cahaba GBA July 2008 - June 2012
Highmark Blue Cross Blue Shield June 2001 - July 2008
Skills
SDLC, SOA, Requirements Gathering, SQL, Requirements Analysis, XML, Web Services, Visio, Enterprise Architecture, Business Analysis, Pega PRPC, Oracle, Pegasystems PRPC, Scrum, Software Development, PL/SQL, Solution Architecture, Agile Methodologies, Process Improvement, Management, IT Strategy, Integration, Business Intelligence, Leadership, Leadership Development, Testing, Program Management
Education
University of Phoenix 2007 — 2010
B.S. IT Software Engineering, Information Technology
ITT-Technical Institute 2003 — 2006
Pittsburgh, PA, Web Application Development
Verizon Wireless October 2011 - Present
Verizon Wireless May 2008 - October 2011
Alltel Wireless November 2007 - May 2008
Alltel Wireless September 2005 - October 2007
Skills
Account Management, Business Development, Cellular Communications, Coaching, Cold Calling, Customer Retention, Customer Service, Direct Sales, Leadership, M2M, Mobile Devices, New Business Development, Project Management, Quotas, Retail, Sales, Sales Management, Sales Operations, Selling, Solution Selling, Strategic Partnerships, Strategic Planning, Team Building, Team Leadership, Telecommunications, Training, Wireless
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Business Management
DeVry University 2004 — 2005
Computer Networking
Amplified Timber September 2012 - Present
RadioShack March 2010 - February 2015
Blue Chip April 2009 - January 2010
Verizon Wireless April 2004 - February 2009
Victorias Secret Stores October 2002 - March 2004
Skills
Sales, Management, Financial Analysis, Customer Service, Team Building, Team Leadership, Training, Marketing Strategy, Sales Management, Coaching, Marketing, PowerPoint, Public Speaking, Business Analysis, Mobile Devices, Customer Relations, Customer Satisfaction, Sales Operations, Creative Direction, Account Management, Business Development, Microsoft Excel, Inventory Management, Leadership, Microsoft Word, Recruiting
Education
University of Phoenix 2006 — 2008
BS, Business Management
GTECH S.p.A. October 2012 - Present
Staples Advantage 2010 - 2012
Verizon Wireless 2006 - 2009
ADP 2004 - 2006
Verizon Wireless 2003 - 2004
World Gym (Body Perfect LLC) 1995 - 2003
Education
University of Phoenix 2006 — 2008
Business Management
Dover Business College 1994 — 1996
Accounting
Macy's June 2014 - Present
General Nutrition Centers, Inc August 2012 - February 2013
PNC Financial Services May 2011 - December 2011
Regus November 2010 - April 2011
Verizon Wireless August 2009 - November 2010
One Communications Corporation November 2005 - September 2008
Staples Business Advantage January 2005 - November 2005
GE Equipment Services July 2004 - December 2004
Bandag, Incorporated September 1997 - March 2004
Skills
B2B, Business Development, CRM, Contract Negotiation, Cold Calling, Sales, New Business Development, Selling, Team Building, Sales Operations, Account Management, Negotiation, Sales Process, Leadership, Customer Service, Direct Sales, Strategic Planning, Sales Management, Marketing Strategy, Key Account Management
Education
University of Pittsburgh 1991 — 1995
Bachelor of Arts, Economics, 3.2
Northbound DGS February 2015 - Present
GoWireless December 2013 - March 2014
Verizon Wireless August 2012 - December 2013
Dr. Gertrude A. Barber National Institute June 2008 - August 2012
Alpine Beverage Mart, INC. September 2011 - December 2011
Abercrombie & Fitch March 2007 - March 2008
Skills
Sales, Microsoft Word, Advertising, PowerPoint, Social Media, Social Networking, Marketing, Time Management, Microsoft Office, Public Speaking, Sales Process
Education
University of Pittsburgh 2007 — 2011
Communication, Advertsing, Public Relations, Marketing
Mt. Lebanon High School 2003 — 2007
Astellas Pharma June 2010 - Present
Verizon Wireless September 2009 - March 2011
Verizon Wireless August 2005 - September 2009
Verizon Wireless August 2003 - February 2005
Bankers Life and Casualty June 2002 - December 2003
Life Time Health and Fitness December 2002 - August 2003
Skills
Customer Retention, Loyalty Programs, Supervision, Training, Leadership, Marketing, Business Development, Recruiting, Management, Sales, Advertising, Coaching, New Business Development, Operations Management, Retail, Sales Presentations, Team Building, Customer Service, Sales Management
Education
Kaplan University 2010 — 2011
Masters, Accounting
University of Pittsburgh 1998 — 2002
Marketing, Business
University of Pittsburgh 1998 — 2002
Finance, Business
Rexnord June 2004 - Present
Clear Channel Radio June 2002 - May 2004
Verizon Wireless February 1992 - June 2002
Skills
Lean Manufacturing, Continuous Improvement, Inventory Management, Supply Chain, Six Sigma, Kaizen, Process Improvement, Supply Chain Management, Customer Service, Cross-functional Team..., Purchasing, Sales Management, Operations Management, Manufacturing, Materials Management, Voice of the Customer, Strategic Planning, Logistics, Team Building, Product Development, Project Planning, Product Management, Forecasting, Pricing, New Business Development, Leadership, Account Management, Sales Operations, Contract Negotiation, P&L Management
Education
University of Phoenix
Bachelor’s Degree, Business Management
EDMC May 2013 - Present
Verizon Wireless May 2006 - May 2013
Verizon September 1999 - May 2006
Skills
A+ Certified, Security+, Troubleshooting, Wireless, Network Security, Windows, Security, Operating Systems, Linux, Desktop Support, Cisco, Customer Service, Laptops, T1, Routers, Microsoft Office, Switches, Computer Hardware, TCP/IP, Blackberry, XP, HTML, LAN/WAN, Problem Solving, WAN, Technical Support, Cisco Technologies, CCNA, CompTIA A Certification, Microsoft Certified..., Windows XP, Software Documentation, Vendor Management, SDLC, Networking, SharePoint, Microsoft SQL Server, CompTIA A, CompTIA A+, Information Technology
Education
Argosy University-Phoenix Online Division 2013 — 2015
Bachelor of Science (BS), Web Development, A
Western Governors University 2010 — 2012
BS Information Technology - Security, Information Technology Security
University of Phoenix 2006 — 2008
AA, Information Technology, A
Verizon Wireless February 2007 - Present
Verizon October 2005 - 2007
Skills
Cross-functional Team..., Telecommunications, Project Management
Education
University of Phoenix 2008 — 2011
BS, Business Management
Gulfstream Aerospace April 2012 - Present
SCANA Services March 2007 - April 2012
Verizon Wireless 2005 - 2007
Verizon Wireless 2000 - 2005
Skills
SQL, PeopleSoft, Cognos, Microsoft Office, SharePoint, SSRS, Oracle SQL, Access, SDLC, Active Directory, Integration, Business Analysis, Microsoft Word, Programming, Program Management, Visio, Project Management, Process Improvement, Customer Service
Education
University of Phoenix 2010 — 2013
Master of Business Administration (MBA)
University of Phoenix 2002 — 2005
Master of Science, Computer Information Systems
University of South Carolina-Columbia 1992 — 1999
Bachelor of Science, Management Science, Marketing
Verizon Wireless June 2013 - Present
Hixson AutoPlex September 2012 - May 2013
Verizon Wireless January 2011 - September 2012
Mary Kay Inc. March 2012 - August 2012
Skills
Customer Satisfaction, Retail, Sales, Customer Service, Sales Management, Inventory Management, Customer Experience, Merchandising, Store Management, Sales Operations, Retail Sales, Account Management, Team Leadership, Visual Merchandising, Team Building, Loss Prevention, Management, Time Management, Training, Microsoft Office, E-commerce
Education
University of Phoenix 2011 — 2012
Bachelor of Technology (BTech), Computer and Information Sciences and Support Services
University of Phoenix 2011 — 2012
Information Technology/Web Design, Web Page, Digital/Multimedia and Information Resources Design
Zions Bancorporation June 2009 - Present
Verizon Wireless 2002 - 2009
Education
University of Phoenix 2004 — 2006
BS, Business Management
Verizon Enterprise Solutions January 2012 - Present
Verizon Wireless September 2007 - January 2012
Verizon Wireless March 2010 - October 2010
Liberty Federal Savings & Loan Association February 2002 - September 2007
Liberty Federal Savings & Loan Assn. August 2000 - February 2002
Skills
Call Centers, Customer Satisfaction, Telecommunications, Microsoft Office, Team Leadership, Customer Service, Management, Process Improvement, Troubleshooting, Customer Experience, Leadership, Retail, Wireless, Team Building, Technical Support, Customer Retention
Education
University of Maryland Training Centers 2012 — 2012
Comp Tia A+ Certification, It
University of Phoenix
Bachelors, Business Management
Draka Elevator March 2014 - May 2015
EnergyUnited December 2008 - October 2009
American Standard February 2006 - October 2008
Verizon Wireless April 2001 - May 2005
Skills
Customer Service, Accounts Receivable, Sales, Research, Medical Terminology, Sales Operations, Call Centers, Cold Calling, Accounts Payable, Customer Retention, Customer Support, Customer Satisfaction, Item Proposal, Spreadsheets, Shipping Reports, Invoicing, Vendor Relations, Quote Preparation, Exceeding Quotas
Education
University of Phoenix 2011 — 2013
Associate of Arts (AA), Health/Health Care Administration/Management
Forsyth Tech Community College 2010 — 2011
Associates, Health/Health Care Administration/Management
Verizon Wireless Wireless ConsultantVerizon WirelessJune 2006 - Present
Skills
Telecommunications, Sales Operations, Sales, Direct Sales, Customer Retention, Wireless
Education
University of Phoenix 2014 — 2015
Bachelor's degree, Business Administration and Management, General
Verizon Wireless
Skills
Telecommunications, Customer Service
Education
University of Phoenix 2004 — 2009
Master of Business Administration (MBA), 3.8
New Start Property Investments January 2014 - August 2015
J.P Morgan Chase 2012 - 2012
Advocacy and Management Group November 2005 - October 2011
DHHS Sacramento County June 2005 - July 2005
Verizon Wireless September 2000 - July 2002
Skills
Invoicing, Nonprofits, Accounts Receivable, Accounts Payable, PeopleSoft, Access, Accounting, Microsoft Excel, Microsoft Office, Databases, Oracle, Expenses, Data Entry, Administrative..., 10 Key, Office Administration, PowerPoint, Microsoft Office 2007, Outlook, Management
Education
University of Phoenix 2012 — 2014
Associate's Degree, Psychology, GPA 3.45
University of Phoenix
Bachelor’s Degree, Criminal Justice/Law Enforcement Administration
El Camino Fundamental H.S. High School
Diploma
Flea Circus Creative April 2013 - Present
F2OnSite April 2013 - Present
Verizon Wireless September 2006 - November 2012
Cost Plus World Market June 2004 - August 2006
Cost Plus World Market January 2003 - January 2004
Skills
Wireless, Sales Operations, Information Technology, Dell Computers, Field Technicians, Customer Service, Software Installation, Break Fix, Customer Experience, Customer Satisfaction, Computer Technology, Microsoft Office, Wireless Networking, System Administration, Windows 7, Cloud Computing, Cloud Storage, PC Imaging, PC Tech
Education
University of Phoenix 2009 — 2013
BS, AA, Information Technology and Web Design, 3.42
Verizon Wireless June 2010 - Present
US Army November 2000 - November 2004
Skills
Wireless, Customer Retention, Direct Sales, Customer Experience, Customer Satisfaction, Sales, Customer Service, Retail Sales, Team Leadership, Leadership, LTE, Training
Education
University of Phoenix-Southern California Campus 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Verizon Wireless September 2013 - Present
Coventry Health Care September 2012 - September 2013
EDMC August 2008 - September 2012
Skills
Finance, Essbase, Managerial Finance, Hyperion Planning, Financial Forecasting, Hyperion Enterprise, PeopleSoft Financial, Capital Budgeting, Financial Accounting, Oracle Applications, Lawson HRIS, Planview, CampusVue, Microsoft Office, SharePoint, Department Budget..., Trend Analysis, Management Accounting, Hyperion, Sarbanes-Oxley Act, Accounting, Budgets, Financial Analysis, Analysis, Financial Reporting, Forecasting, Management, Process Improvement, General Ledger, Microsoft Excel, Account Reconciliation, Leadership, GAAP, Financial Modeling, Variance Analysis
Education
University of Pittsburgh 2005 — 2008
Bachelor of Business Administration (B.B.A.), Accounting
Verizon Wireless January 2012 - Present
Verizon Wireless March 2010 - January 2012
Verizon Wireless July 2007 - March 2010
Verizon Wireless August 2006 - July 2007
Skills
RF Engineering, Project Management, LTE, CDMA, EVDO, Network Engineering, Wireless Networking
Education
University of Pittsburgh 2002 — 2006
Bachelor of Science (BS), Electrical and Electronics Engineering, 3.94