Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Verizon Wireless Salaries. You can even request information on how much does Verizon Wireless pay if you want to. Learn about salaries, pros and cons of working for Verizon Wireless directly from the past employees.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless September 2014 - Present
Verizon Wireless April 2014 - September 2014
Verizon Wireless June 2011 - April 2014
Verizon Wireless March 2010 - June 2011
The Athlete's Foot December 2009 - March 2010
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Product Management, Training, Product Development, Microsoft access, Communication, Reports, Project Management, Subject Matter Experts, Strategic Partnerships, Coordination, Customer Service, Customer Retention, Customer Experience, Product Support, Executive Support, Account Management, Workshop Facilitation, Workshop Development, Quality Assurance, Public Speaking, Access, Customer Satisfaction
Education
Strayer University 2011 — 2015
Masters Program, Marketing
Albany State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Verizon Wireless August 2010 - Present
Banana Republic / Gap Inc. 1999 - 2009
B. Moss Clothing Co. 1998 - 1999
Gymboree 1995 - 1998
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Solution Selling, Cellular Communications, Customer Experience, Customer Satisfaction, Mobile Devices, Cold Calling, Sales Operations, Call Centers, Sales Process, Sales, Sales Presentations, Sales Management, B2B, Team Leadership, Retail, Account Management, Customer Service, Management, Microsoft Office, Leadership, Training, Team Building, Project Management, Public Speaking, Coaching, Time Management, Networking
Education
Alabama State University
Early Childhood Education and Teaching
Verizon Wireless
Skills
Telecommunications, Vendor Management, Wireless, Account Management, Call Centers, Customer Experience, M2M, Cellular Communications, Mobile Devices, Customer Retention, Customer Service, Managed Services, Solution Selling, Strategic Partnerships, Unified Communications, VoIP, Cross-functional Team..., Team Leadership
Education
Faulkner University 2009 — 2010
Bachelor's degree, Business Administration and Management, General
Albertus Magnus College
Business Administration and Management, General
Verizon Wireless October 2010 - Present
Verizon Wireless June 2008 - September 2010
Verizon Wireless July 2008 - October 2008
Verizon Wireless September 2005 - June 2008
Verizon Wireless March 2003 - September 2005
Verizon Wireless September 2002 - March 2003
Verizon Wireless December 2001 - September 2002
Skills
Call Center, Telecommunications, Wireless, Customer Experience, Customer Satisfaction, Customer Service, Sales Operations, Team Leadership, Account Management, Troubleshooting, Training, Vendor Management, Call Centers, Project Management, Leadership, Strategic Partnerships, Cross-functional Team..., Cold Calling, Process Improvement, Mobile Devices
Education
Northwood University 1999 — 2009
Bachelors of Business Management, Business, Management, Marketing, and Related Support Services
The Academy of Court Reporting 1996 — 1998
Associates, Paralegal Studies
Alabama State University 1994 — 1995
Bachelors of Business, Business Administration, Management
Western Michigan University 1994 — 1994
SGRITA March 2012 - Present
SGRITA March 2011 - March 2012
Verizon Wireless April 2010 - February 2011
Skills
Customer Service, Telecommunications, Microsoft Office, Sales, Sales Management, Microsoft Excel, Project Management, Customer Satisfaction, Account Management, Microsoft Word, Inventory Management, Retail, PowerPoint, Team Leadership, Marketing, New Business Development, Business Development, Contract Negotiation, Operations Management, Leadership, Negotiation, Budgets, Purchasing, Procurement, Logistics
Education
Albany Technical College, Blakely campus 2001 — 2002
Verizon Wireless June 2015 - Present
Verizon Wireless July 2013 - Present
Verizon Wireless May 2008 - August 2013
Webster Bank May 2007 - May 2008
Citizens Bank June 2003 - January 2007
Skills
Training, Sales, Customer Service, Customer Retention, Sales Operations, Team Building, Team Leadership, Coaching, Technical Support, Call Centers, Cross-functional Team..., Subject Matter Experts, Inbound Marketing, Outbound Marketing, Negotiation, Mobile Devices, 4G, Telecommunication, Wireless, Customer Experience, Telecommunications, Customer Satisfaction, Microsoft Office, Project Management, Sales Process, Cold Calling, Leadership, Outlook, Public Speaking, Solution Selling, Direct Sales, Problem Solving, Cellular Communications, Social Networking, VoIP, Social Media
Education
Albertus Magnus College 2013 — 2016
Master of Business Administration (M.B.A.)
Southern Connecticut State University 2003 — 2008
Bachelor of Science (BS), History
Non Public Information July 2015 - Present
Verizon Wireless August 2000 - November 2011
Skills
Mobile Devices, CSS, Microsoft Office, Web Development, Web Design, Customer Service, Troubleshooting, Java, XML, PHP, Sales, Adobe Creative Suite, JavaScript, MySQL, Social Media, Retail, Windows, Social Networking, Dreamweaver, Management, Android, Customer Retention, Database Design, Public Speaking, Ubuntu, HTML 5, HTML, Networking, Oracle, File Sharing, Photoshop, GIMP, Github
Education
Siena College 2013 — 2015
Bachelors Degree, Computer Science, A
Hudson Valley Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Web Design and WWW Programming, 4.0
Onondaga Community College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Electronic Media Communication, 3.6
Albany College of Pharmacy of Union University 1992 — 1994
Pharmaceutical Sciences
Verizon Wireless April 2015 - Present
Verizon Wireless October 2014 - April 2015
Verizon Wireless April 2010 - October 2014
Skills
Direct Sales, Customer Retention, Sales Operations, Telecommunications, Account Management, Wireless, Sales, Solution Selling, Customer Satisfaction, Cold Calling, Sales Process, Verizon Wireless Career..., Retail Sales, Customer Service, Cellular Communications, Leadership, Training, Management, Team Leadership, Microsoft Office, Team Building, Research, Outlook, Inventory Management, Strategic Planning, Public Speaking, Retail, Call Centers, Customer Experience, Project Management, Marketing, Time Management
Education
Walden University 2013 — 2015
Master of Business Administration (MBA), Corporate Finance
Albany State University 2005 — 2009
Bachelor, Accounting
Verizon Wireless September 2015 - Present
Verizon Wireless January 2015 - September 2015
Publix Super Markets June 2013 - December 2014
Southwestern Home Care May 2013 - August 2013
Albany State University August 2011 - May 2013
Christian City Inc. May 2008 - August 2010
Skills
Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Research, Management, Training, Event Planning, Time Management, Teamwork, Social Networking, Data Entry, Customer Satisfaction, Critical Thinking, Team Leadership, Sales, Outlook, Team Building, Social Media
Education
Albany State University 2010 — 2014
Bachelor of Science (B.S.), Business Management
Verizon Wireless Solutions ManagerVerizon WirelessJanuary 2013 - Present
Verizon Wireless September 2010 - December 2013
Albany State University August 2007 - September 2010
Target January 2007 - January 2008
Education
Albany State University 2007 — 2009
Master's degree, Public Administration, 3.57
Albany State University 2003 — 2007
Bachelor's degree, Criminal Justice and Corrections, 3.1
Albany State University
Verizon Wireless May 2014 - Present
Verizon Wireless October 2012 - May 2014
National Black MBA Association September 2012 - September 2012
TMX Finance October 2011 - July 2012
SWGAP February 2011 - May 2011
National Black MBA Association 2011 - 2011
Skills
Microsoft Office, Public Relations, PowerPoint, Marketing, Social Networking, Time Management, Customer Service, Fundraising, Event Planning, Retail, Outlook, Leadership, Marketing Strategy, Advertising, Sales, Social Media, Marketing Communications, Editing, Facebook, Social Media Marketing, Teamwork, Management, Account Management, Event Management, Microsoft Word, Training, Public Speaking
Education
Albany State University 2007 — 2011
Bachelors, Marketing
Sprint August 2012 - January 2014
Verizon Wireless June 2010 - August 2011
Skills
Blogging, Customer Service, Programming, Graphic Design, Data Analysis, Computer Hardware, Entrepreneurship, Leadership, Sales, Networking, Sales Management, Data Entry
Education
Alabama State University 2003 — 2012
Bachelor of Science in Business Administration, Computer Information Systems
The University of LIFE
Being Human, Life, Love, Success, & Happiness
MetroPCS March 2015 - Present
MetroPCS July 2013 - February 2015
Verizon March 2000 - July 2013
Verizon Wireless December 1999 - March 2000
Verizon Wireless February 1998 - December 1999
Verizon Wireless September 1996 - February 1998
Skills
Direct Sales, VoIP, Sales Management, Sales, IP, Sales Operations, Solution Selling, 3G, Customer Retention, UMTS, Customer Service, Training, Call Centers, Leadership, Management
Education
Albany State University 1981 — 1984
Albany State University February 2010 - Present
Verizon Wireless May 2007 - September 2009
Skills
Research, Microsoft Office, Data Entry, Fax, Microsoft Excel, Time Management, Admissions, Customer Service, Workshop Facilitation, Outlook, Access, Public Speaking, PowerPoint, Event Planning, Telephone Skills, Data Analysis, Leadership Development, Training, Higher Education, Supervisory Skills, Staff Development, Teaching
Education
Albany State University 2010 — 2012
Master's degree, School Counseling
Columbia College (SC) 2002 — 2007
Bachelor of Arts (B.A.), English Language and Literature/Letters
Verizon Wireless May 2014 - Present
Colonial Toyota January 2014 - April 2014
Hyundai September 2012 - December 2013
AT&T Mobility July 2010 - September 2012
Skills
Sales, Management, New Business Development, Sales Operations, Sales Process, Networking, Pricing, Finance, Direct Sales, Customer Retention, Selling, Salesforce.com, Solution Selling
Education
Albertus Magnus College
Bachelor's degree, Psychology
Verizon Wireless May 2013 - Present
Sprint Nextel November 2012 - May 2013
Sam's Club July 2012 - December 2012
Sams Club October 2005 - July 2012
Skills
Wireless, Telecommunications, Mobile Devices, Product Management, Project Management, Java, C++, C, Strategic Planning, New Business Development, Microsoft Office, Sales Management, Product Development, Linux, Customer Service, Business Development, Mobile Applications, Sales, Account Management, Microsoft Excel
Education
Alabama State University
Bachelor's degree, Marketing
Verizon Wireless 2011 - Present
Skills
Account Management, Leadership, Customer Experience, Project Management, Customer Retention, Product Management, Training, Wireless, Team Building, Sales Operations
Education
Albany State University
Bachelor of Science (B.S.), Business Administration and Management, General
Albany State University
Bachelor of Science (B.S.), Business Information Systems
Verizon Wireless 2007 - Present
Exit realty of the Valley January 2007 - August 2014
Skills
Waterfront, Buyer Representation
Education
Alabama Agricultural and Mechanical University 1984 — 1988
Verizon Wireless November 2007 - Present
Verizon Wireless July 2004 - October 2007
Verizon Wireless September 2003 - June 2004
Alabama A&M University 2000 - 2003
Norwest Financial, Inc 1999 - 2000
Daikin America, Inc. 1995 - 1999
Goldstar of America, Inc 1994 - 1995
Skills
Telephony, Ethernet, Managed Services, LAN-WAN, IP, Curriculum Design &..., Project Management, Management, M2M, B2B, Government, Contract Negotiation, Instructional Design, VoIP, 4G, LTE, Wireless, Leading & Developing..., Employee Training, Coaching, Call Centers, Training, Leadership Development, Analysis, Process Improvement, Project Planning, Strategy, Troubleshooting, Data Analysis, Customer Experience, Leadership, Sales, Access, Customer Retention, MS Project, Team Leadership, Vendor Management
Education
Alabama Agricultural and Mechanical University 1999 — 2001
Master of Business Administration (M.B.A.), Business Administration and Management, General
Auburn University 1989 — 1993
Bachelor's degree, Business Administration, Management and Operations
Verizon Wireless February 2010 - Present
Woodard Furniture/Smart Resources June 2006 - December 2008
Skills
Sales, Leadership, Customer Satisfaction, Marketing, Management, Customer Service, Social Networking, Mobile Devices, Data Entry, Troubleshooting, Process Scheduler, Inventory Management, Outlook, Training, Microsoft Office, Team Building, Microsoft Excel, Recruiting, Interviews
Education
Eastern Michigan University 1996 — 2006
Bachelor's of Science, Communication/ Business Management
Alabama State University 1995 — 1996
Verizon Wireless July 2015 - Present
Verizon Wireless August 2010 - July 2015
Verizon Wireless May 2007 - August 2010
Verizon Wireless May 2006 - May 2007
Skills
Talent Acquisition, Strategic Sourcing, Team Leadership, Customer Service..., Management, Coaching, Presenting to Clients, Human Resources, College Recruiting, Troubleshooting, Wireless Technology, Value Selling, Social Media Outreach, Device Configuration, Knowledge Base, Client Support, Remedy trouble ticket...
Education
University of Phoenix 2006 — 2008
Master of Business Management
Albertus Magnus College 2004 — 2006
Bachelor of Science (B.S.)
ITCAP
A+ certification
Verizon Wireless November 2011 - Present
Wing Dixie and Deli June 2010 - June 2011
IHOP March 2006 - August 2009
Skills
Computer Literate, Customer Service, Cash Flow
Education
Albany State University 2007 — 2011
Bachelor of Science, Business Management
Lovejoy High School 2003 — 2007
Diploma, College Prep
Enercon Services May 2014 - Present
F&W Forestry Services, Inc. January 2011 - May 2014
F&W Forestry Services, Inc. December 2008 - January 2011
Verizon Wireless September 2004 - December 2008
Albany State University 2001 - 2003
Skills
SharePoint, Visio, Visual Basic, Active Directory, Microsoft SQL Server, HTML, ASP.NET, SQL, Microsoft Office, Troubleshooting, SharePoint Designer, Microsoft Word, CSS, Windows Server, SQL Server, JavaScript, C#, .NET, VB.NET, Visual Studio, Access, C++, IIS, Web Development, Programming, SSRS, Excel, Word, Problem Solving, XML, Software Development, T-SQL, Business Intelligence, ADO.NET, LINQ, ASP, SDLC, ADFS 2.0, Microsoft Reporting..., Databases, Technical Support, Crystal Reports, Microsoft Office..., Web Applications, Silverlight, Visual C#, Website Development, MS Project, Microsoft Dynamics SL, Microsoft Excel
Education
Keller Graduate School of Management of DeVry University 2007 — 2008
Masters, Information Systems Management
Albany State University 2000 — 2004
Bachelors, Computer Science
Verizon Wireless November 2011 - Present
Verizon Wireless April 2009 - November 2011
Verizon Wireless 2004 - 2011
Skills
Customer Satisfaction, Sales Operations, Sales Presentations, Sales Management, Sales, Account Management, Retail, Customer Service, Merchandising, Team Leadership, Inventory Management, Team Building, POS, Business Development, Marketing, Direct Sales, Customer Retention, Strategic Planning, Leadership, Training, Leadership Development, Process Improvement, Management, Operations Management, Microsoft Office, Coaching
Education
Troy State University 2005 — 2006
MBA, Business
Albany State University 1991 — 1997
BS, Management/HR
Time Warner Cable March 2014 - Present
Verizon Wireless September 2011 - January 2014
Homewood Suites July 2010 - September 2011
Homewood Suites by Hilton July 2010 - September 2011
Sears Holdings Corporation February 2009 - May 2011
Sears Hardware February 2009 - June 2010
Albertus Magnus College 2006 - 2010
WTNH News Channel January 2008 - May 2009
wthn 2008 - 2009
kc 101 September 2008 - December 2008
Skills
Marketing, Sales, B2B, Customer Service, Public Speaking, Direct Sales, Social Networking, Advertising, Social Media, Human Resources, Editing, Radio
Education
Albertus Magnus College 2006 — 2010
BA, Communications
Hamden High Scool 1999 — 2003
High School Diploma, general
Verizon Wireless March 2012 - Present
Market Data Retreival March 2011 - Present
Skills
Editing, Strategic Communications
Education
Albertus Magnus College 2013 — 2014
masters in leadership
Albertus Magnus College 2005 — 2010
Communications, public relations
Verizon Wireless 1996 - Present
Verizon Wireless 2006 - 2013
Verizon Wireless 2006 - 2013
Verizon Wireless January 2005 - December 2010
Skills
Wireless, Direct Sales, Sales, Telecommunications, M2M, Selling, Customer Retention, Sales Process, Solution Selling, Mobile Devices, Cellular Communications, B2B, Customer Experience, Cold Calling, Sales Operations, Account Management
Education
Western Connecticut State University 1993 — 1995
Albertus Magnus College
Management
Verizon Wireless January 2010 - Present
IBM Global Services 1996 - 2009
IBM 1994 - 1996
IBM 1992 - 1994
IBM 1990 - 1992
Albertsons 1982 - 1989
Skills
CRM, Project Management, Windows Server, Integration, Cisco Technologies, Windows 7, Management, Leadership, Windows, Project Planning, Technical Support, Customer Service, Software Development, Microsoft Office, SQL, IT Service Management, Program Management, PMP, Security
Education
Herzing University 2012 — 2013
Diploma, Network Systems
George Washington University 2000 — 2001
Masters Certificate in Project Management
Alabama State University 1978 — 1982
B.S., Management
BigFoot Social December 2014 - Present
Nexus Networks October 2013 - October 2014
FAT ENZO September 2013 - January 2014
Iland Boy Films October 2012 - August 2013
Flyin' Monkey Films August 2010 - August 2013
Verizon Wireless August 2005 - November 2012
Cingular October 2003 - August 2005
Alchemy Night Club October 2001 - October 2004
Direct Cell January 1997 - February 1998
Skills
Digital Marketing, Social Media Marketing, Public Relations, SEO, Entrepreneurship, Social Media, Public Speaking, Strategy, Marketing Communications, Sales, Marketing Strategy, Research, Leadership, Advertising, Web Analytics, Bilingual-Spanish, Mediation, Training, Training & Development, Certified Mediator, Organizational..., Workshop Facilitation, Television, Certified Facilitator, Developing Workshops, Seminars, Organizational..., Organizational Change..., Organizational Behavior..., Integrated Campaign..., Social Media Specialist, Event Public Relations, Management Strategy..., Employee Training, Gamification, Emotional Intelligent..., Search Engine..., Strategic Search Engine..., Mobile Digital Marketing, Google Analytics, Google Adwords, Omniture, Digital Media, Email Marketing, Facebook
Education
New York University 2011 — 2012
CERTIFICATE IN DIGITAL MEDIA MARKETING, Marketing, A
New York University 2011 — 2011
CERTIFICATE IN LEADERSHIP AND ORGANIZATIONAL DEVELOPMENT, Leadership and Human Capital Management, A
Metropolitan College of New York 2007 — 2009
Masters of Business Administration, MEDIA MANAGEMENT, 3.65
Albertus Magnus College 2001 — 2003
Bachelor of Arts Degree, Communications
Quinnipiac University 1998 — 2000
Mass Communication/Media Studies, B+
Workshop
Digital Communication and Media/Multimedia
Achievement First July 2012 - Present
Achievement First May 2012 - Present
WNBA Tulsa Shock February 2010 - November 2010
Verizon Wireless July 2003 - March 2009
Skills
Social Media Marketing, Marketing Strategy, Team Building, Negotiation, Online Advertising, Photoshop, Management, Budgets, Cold Calling, Strategic Planning, Direct Sales, Research, Sports Marketing, Coaching, Customer Retention, Sports, Customer Satisfaction, Retail, Email Marketing, PowerPoint, Microsoft Word, Microsoft Excel, Administrative..., Business Development, Business, Coordination, Customer Service, Community Outreach, Events, Event Planning, Event Management, Data Entry, Customer Engagement, Customer Oriented, Creativity, Creative Solutions, Patience, Diligent, Effectiveness, Efficiency, Time Management, Organization, Adobe Acrobat, Work Ethic, Motivation, Motivated self-starter, Public Relations, Leadership, Eager to learn new..., Problem Solving
Education
Albertus Magnus College 2005 — 2009
MBA, MSM, Masters Business Administration & Science Management
University of Connecticut 1998 — 2003
BA, Communications Mass Media
Hamden High School 1994 — 1998
Diploma
Verizon Wireless November 2013 - Present
People's United Bank January 2007 - November 2013
Skills
Banking, Call Centers, Consumer Lending, Credit, Loans
Education
Albertus Magnus College 2008 — 2013
Associate of Arts (AA), Communications
Notre Dame High School, West Haven, CT
Yodle May 2013 - Present
Carestream Dental May 2012 - May 2013
Apple September 2011 - April 2013
Verizon Wireless May 2009 - April 2012
Ace Entertainment Center December 2008 - May 2009
Bell Microproducts May 2008 - December 2008
Skills
Computer Hardware, Hardware Installation, Software Installation, Network Hardware, Hardware Solutions, Management, Troubleshooting, Technical Support, Wireless Networking, Servers, Hardware, Microsoft Office, OS X, Operating Systems, iWork, iOS, iPhone, Mac OS, PowerPoint, Microsoft Word, iPad, Keynote, iPod, Networking, Wireless, Switches, Customer Satisfaction, Customer Service, Sales, Microsoft Excel, Direct Sales, Marketing Strategy, Windows 7, WAN, iTunes, iLife, Social Media, Social Networking, XP, Time Management, Telecommunications, Retail, Outlook, Leadership, iPhone Support, Call Centers, Laptops, Software Documentation, Windows, Customer Experience
Education
Alabama State University 2003 — 2008
BS, Business Administration; Computer Information Systems
Verizon Wireless September 2004 - Present
Skills
Customer Service, Vendor Management, Leadership, Sales, Team Building, PowerPoint, Process Improvement, Account Management, Training, Inventory Management, Salesforce.com, Team Leadership, Coaching, Cross-functional Team..., Management, Sales Management, Public Speaking, Leadership Development
Education
Albany State University 1997 — 2002
Bachelor's degree, Health/Health Care Administration/Management
Verizon Wireless July 2014 - Present
NCR Corporation September 2011 - November 2013
Dollar General February 2011 - September 2011
Books A Million March 2008 - August 2010
Albany State University 2006 - 2010
Applebee's Restaurant June 2007 - December 2007
Renaissance Concourse Hotel August 2004 - November 2005
State of Georgia January 2001 - December 2001
Skills
Tutoring, Team Leadership, Customer Service, Project Management, Retail, Data Entry, Leadership, Research, PowerPoint, Leadership Development, Management, Call Centers, Troubleshooting
Education
Southern New Hampshire University 2014 — 2015
M.B.A, Entrepreneurship/Entrepreneurial Studies
Albany State University 2006 — 2010
B.S., Management
Verizon Wireless May 2009 - Present
CDW December 2007 - May 2009
Pentron Corporation March 2006 - November 2007
Skills
CCNA, Switches, Routers, CCNP, Cisco Technologies, ASA, Cisco Security, CCDA, CCSP, CCDP, Troubleshooting, Security+, Wireless, Computer Security, Network+, NAC, CompTIA, VMware, Data Center, Virtualization
Education
Albertus Magnus College 1999 — 2003
Verizon Wireless January 2012 - November 2012
Verizon 1989 - 2011
Bell Atlantic Mobile April 1989 - January 2000
Skills
Mobile, M2M, Sales Engineering, MPLS, CDMA, Mobile Devices, Wireless, Broadband, Cellular Communications, Solution Selling, VoIP, Telecommunications, Solutions Marketing, Networking, Unified Communications, Ethernet, SIP, Telephony, Call Centers, EVDO, Mobile Technology, Managed Services, GSM, Blackberry, 3G, Enterprise Software, Salesforce.com
Education
Albertus Magnus College
First Data Corporation October 2014 - Present
Verizon Wireless January 2010 - September 2014
Uniway Design Center & Showroom February 2007 - November 2009
Teleperformance, USA December 2005 - October 2007
Skills
Telecommunications, Mobile Devices, Networking, Leadership, Operating Systems, Consulting, Call Centers, Troubleshooting, Business Intelligence, Customer Experience, Technical Support, Customer Retention, Customer Service, Sales
Education
Bellevue University 2013 — 2014
Call Center Operations and Management, Business, Management, Marketing, and Related Support Services
Albany State University 2005 — 2009
Business Information Systems, Business
Peach County High School 2002 — 2005
College Prep
Verizon Wireless April 2013 - Present
AT&T June 2012 - November 2012
GameStop August 2011 - June 2012
Skills
Digital Photography, Microsoft Office, Information Technology, Business Information..., Customer Service, Public Speaking, Drawing, Documentations, Data Entry, PowerPoint, Social Media, Technical Support, Time Management
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Wireless Information System, Wireless Systems, 3.15
Albany State University 2006 — 2011
Bachelor of Science (BS), Business Information Systems
Verizon Wireless July 2011 - Present
Verizon Wireless June 2011 - Present
Grace Harbour August 2010 - June 2012
Skills
Retail, Teamwork, Telecommunications, Sales, Direct Sales, Customer Service, Troubleshooting, Team Leadership, Microsoft Office, Employee Training, Team Building, Inventory Management, Sales Management, PowerPoint, Microsoft Excel, Project Management, Outlook, Merchandising, Leadership Development, Coaching, Account Management, Customer Satisfaction, Event Planning, Leadership, Program Management, Research, Time Management
Education
Albany State University 2004 — 2008
Bachelor's degree, Business Administration and Management, General
Jody Evans Agency/State Farm August 2013 - Present
Verizon Wireless October 2012 - July 2013
Health Net November 2004 - October 2012
Logisticare Solutions, LLC. April 2003 - November 2004
Tropical Ford January 2000 - January 2002
Skills
Lotus Notes, Microsoft Office, Fully Bilingual..., Windows 95/98/XP and..., Microsoft Office..., Internet Explorer, Type at 50 W.P.M, Healthcare, Medicare, Sales
Education
Albertus Magnus College 2009 — 2011
Associate of Science in Business Management, Business
Renaissance Montgomery Hotel August 2007 - Present
Verizon Wireless December 1997 - July 2007
Skills
Sales, Food & Beverage, Public Speaking, Hotels, Hospitality Management, Customer Satisfaction, Hospitality Industry, Budgets, New Business Development, Pre-opening, Purchasing, Forecasting, Contract Negotiation, Event Management, Employee Relations, Catering
Education
Alabama State University 1987 — 1992
Bachelor of Science (BS), Communications and Public Relations
Verizon Wireless President/CEOSullivan & Co. Special Event ConsultingJanuary 2011 - Present
Publix September 2001 - July 2011
Alabama State University August 2010 - May 2011
NAACP 2009 - 2011
Skills
Public Relations, Social Media, Event Management, Public Speaking, Event Planning, Microsoft Office, Customer Service, Fundraising, Non-profits, Word, Excel, Customer Relations, Advertising, Photoshop, Graphic Design, PowerPoint, Leadership Development, Strategic Planning, Problem Solving, Promotions, Facebook, Nonprofits, Microsoft Word, Microsoft Excel
Education
Strayer University (VA) 2014 — 2016
Master of Business Administration (M.B.A.), Project Management
Alabama State University 2004 — 2011
BA, Communications - Public Relations
BIC February 2013 - Present
BIC February 2012 - February 2013
Verizon Wireless October 2010 - February 2012
Banana Republic November 2006 - October 2010
Target September 2005 - November 2006
Skills
Process Scheduler, Recruiting, New Hire Orientations, Driving Results, Loss Prevention, Store Management, Merchandising, Visual Merchandising, Retail Sales, Customer Experience, Retail, Customer Satisfaction, Planograms, Customer Service, Inventory Management
Education
Albertus Magnus College 2014 — 2016
Master of Business Administration (MBA)
Southern Connecticut State University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Management
Eastern Connecticut State University 2002 — 2004
Fifth Third Bank February 2014 - Present
Fifth Third Bank February 2014 - Present
Verizon Wireless November 2011 - August 2013
RBC August 2007 - June 2010
Payless Shoe Store November 2004 - August 2007
Skills
Research, Customer Service, Microsoft Excel, Microsoft Word, Training, Leadership, Management, Microsoft Office, PowerPoint, Sales, English
Education
Alabama State University 1994 — 1999
Bachelor's degree, Marketing
Alabama State University 1994 — 1999
Marketing, Marketing
Memorial Hermann Healthcare System November 2008 - Present
Verizon Wireless 2005 - November 2008
United States Marine Corps January 1994 - May 1998
Skills
Hospitals, Healthcare, Healthcare Management, Healthcare Information..., EMR, EHR, HIPAA, Inpatient, Public Health
Education
University of Houston
Bachelor of Business Administration (BBA), Computer Information Systems
Alabama State University
Verizon Wireless September 2015 - Present
United States Marine Corps September 2010 - September 2015
Cosmos Restaurant and Bar March 2008 - August 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Presentation Skills, Report Writing, Interpersonal..., Military, Military Intelligence, Signals Intelligence, Security Clearance, DoD, Government, Intelligence, Military Experience, Mentoring, Military Operations, Operational Planning, Team Leadership, Organizational..., Physical Security, Intelligence Analysis, Communication, Customer Service, Security
Education
Alabama Southern Community College 2004 — 2006
Associate's degree
Verizon Wireless December 2014 - Present
Verizon Wireless July 2014 - December 2014
Verizon April 2013 - July 2014
AT&T December 2010 - February 2013
AT&T June 2009 - October 2010
AT&T Mobility April 2008 - June 2009
AT&T Mobility December 2005 - April 2008
AT&T Mobility July 2003 - December 2005
AT&T Mobility May 2001 - July 2003
Skills
Customer Retention, Wireless, Telecommunications, Direct Sales, Retail, Solution Selling, Customer Experience, Mobile Devices, Sales Process, Account Management, Customer Satisfaction, Sales, Selling, Leadership, Management, Team Leadership, Sales Presentations, Training, Strategic Partnerships, Retail Sales, Team Building, Quotas, Building Relationships, Product Marketing, Call Centers, Customer Service, Cold Calling, Mobile Communications, Merchandising, Co-location, Mobile Technology, Salesforce.com, B2B, Channel Partners, Product Management, Cellular Communications, Cross-functional Team..., Managed Services
Education
Albertus Magnus College 1996 — 2000
BA, Communications
Women Of Destiny Ministries September 2013 - Present
Verizon Wireless January 1996 - August 2013
Skills
Customer Service, Training, Marketing, Strategic Planning, Project Management, Microsoft Office, Customer Satisfaction, Sales Operations, Team Management, Direct Sales, Project Planning, Cross-functional Team..., Solution Selling, Business Strategy
Education
Albertus Magnus College, New Haven, Ct 2015 — 2016
Business Management, Business Administration and Management, General
Albertus Magnus College 2007 — 2009
Business Management, Business Administration and Management, General
Devry Institute of Technology 1985 — 1986
Computer Science, Computer and Information Sciences and Support Services
Navarro College 1983 — 1985
General studies, Business Administration and Management, General
MetLife October 2013 - Present
Kaplan University November 2008 - Present
Kaplan 2008 - 2012
Verizon Wireless July 2007 - November 2008
Thornberry Woods Apartment June 2004 - June 2007
Skills
Student Affairs, Adult Education, Retaining Customers, Admissions, Higher Education, Student Development, Academic Advising, Leadership, Staff Development, CampusVue, Enrollment Management, Career Counseling, Student Financial Aid, Student Counseling, Time Management, Student Recruiting, Academic Administration, Resume Writing, Career Development, E-Learning, Leadership Development, Microsoft Office, Coaching, Customer Service, Social Networking, Curriculum Development
Education
Alabama State University 1997 — 2000
Bachelor of Applied Science (B.A.Sc.), Human Services, General
Verizon wireless November 2012 - Present
United States Army Japan January 2015 - Present
US Army February 2013 - January 2014
US Army October 2011 - September 2012
United States Army July 2010 - September 2011
Skills
Army, Security Clearance, Military, Military Experience, Weapons, DoD, Command, Force Protection
Education
Albany State University 2004 — 2010
Bachelor of Social Work, Social Work
Verizon Wireless June 2014 - Present
Salon 312 June 2005 - Present
Samsung April 2015 - August 2015
Office Depot October 2013 - July 2014
ellis motor cars February 2014 - March 2014
Joe M Reed & Associates, LLC August 2013 - December 2013
Kirby Vacuum Dealer April 2013 - June 2013
Montgomery Police Department August 2011 - December 2011
Skills
Customer Service, Microsoft Word, Microsoft Office, Physical Security, PowerPoint, Logistics, Government, Microsoft Excel, Transportation, Data Entry, Time Management, Stakeholder Management, Windows, Coaching, Public Speaking, Public Transport, Training, English, Team Building, Team Leadership, Security, First Aid, Defensive Driving, Dispatching
Education
Alabama State University 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Alabama State University
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
Regions Bank August 2014 - Present
Regions Bank October 2008 - August 2014
Regions Bank April 2007 - October 2008
Dollar General June 2006 - September 2006
Walgreens October 2005 - May 2006
Verizon Wireless September 2004 - March 2005
Skills
Banking, Cross Selling, Credit, Retail Banking, Consumer Lending, Coaching, Microsoft Word, Risk Management, Sales, Loans, PowerPoint, Relationship Management, Employee Training, Project Management, Business Analysis
Education
Alabama State University
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
AT&T February 2012 - Present
Travelex August 2011 - February 2012
Verizon Wireless January 2010 - June 2011
T January 2009 - January 2010
Skills
Sales, Telecommunications, B2B, Selling, Retail, Cellular Communications, Retail Sales, Mobile Technology, Recruiting, Marketing, Team Leadership, Training, Team Building, VoIP, Building Relationships, Coaching, Leadership, Employee Training, Lead Generation, Business Development, Product Marketing, New Business Development, M2M, Merchandising, Time Management, Networking, Customer Service
Education
Grand Canyon University 2015 — 2016
Master of Science (M.S.), Organizational Leadership
Albany State University 2004 — 2008
Bachelors of Arts, English
Amazing Transport Inc June 2012 - November 2014
Verizon Wireless January 2012 - June 2012
Getinsured.com June 2011 - November 2011
SOWEGA-AHEC January 2011 - April 2011
Family Bridge Healthcare Services May 2009 - August 2010
Skills
Human Resources..., Small Business..., Financial Management, Customer Service, Data Entry, Health Insurance, Management, Invoicing, Call Centers, Team Building, Training, Sales, Project Management, Budgets, Leadership
Education
Albany State University 2006 — 2011
Business Management/Healthcare Administration, Management
Capella University
Master of Business Administration (MBA), Health Information/Medical Records Technology/Technician
Verizon Wireless May 2015 - Present
Verizon Wireless August 2010 - Present
Verizon Wireless August 2010 - May 2015
NEW Work at Home September 2008 - August 2010
Hamilton Telecommunications June 2007 - September 2008
Call Tech July 2004 - June 2006
Dr. Adams & Woods, OBGYN April 2004 - June 2004
Skills
Networking, Security, Technical Support, Databases, Management, Troubleshooting, Wireless, Customer Service, Mobile Devices, Telecommunications, Customer Retention, Team Leadership, Customer Satisfaction, Call Centers, Customer Experience, Wireless Networking, Microsoft Office, Computer Hardware, Sales, Microsoft Excel, Account Management
Education
Albany State University 2003 — 2007
Bachelor of Science Degree, Computer Science
Westover Comprehensive High School 1999 — 2003
Verizon Wireless November 2014 - Present
Verizon Wireless November 2012 - November 2014
Verizon Wireless January 2014 - July 2014
Verizon Wireless April 2012 - November 2012
Verizon Wireless September 2011 - November 2012
Verizon Wireless June 2010 - August 2011
Skills
Marketing, Solution Selling, Sales Operations, Customer Retention, Customer Experience, Customer Satisfaction, Wireless, Sales, Customer Service, Training, Account Management, Sales Process, Mobile Devices, Cold Calling
Education
Auburn University 2006 — 2009
Business Administration, Logistics/ Supply Chain Management
Alabama Southern Community College 2004 — 2006
Verizon Wireless July 2010 - Present
Verizon Wireless October 2008 - July 2010
Washington Mutual February 2006 - March 2007
Skills
Procurement, Customer Satisfaction, Six Sigma, Sales, Analysis, Purchasing, Microsoft Office, Performance Management, Customer Service, Training, Management, Financial Analysis, Supply Chain, Customer Retention, Account Management, Invoicing, Inventory Control, Public Speaking, Team Building, Six Sigma Green Belt..., Proficient in Microsoft..., Team Leadership, Leadership, Vlookup and pivot..., Experience with Minitab, Excellent presentation,..., Able to adapt and..., Wireless Communications..., Wireless
Education
Albertus Magnus College 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Morris Brown College 1999 — 2003
Bachelor of Science (B.S.), Business Administration-Accounting
Verizon Wireless November 2010 - Present
Skills
Customer Retention, Direct Sales, Solution Selling, Telecommunications, Wireless, Customer Experience, Sales Operations, Mobile Devices, Customer Satisfaction, Mobile Technology, Sales, Product Management, Team Leadership, Mobile Communications
Education
Strayer University (VA) 2011 — 2016
Master of Business Administration (M.B.A.), Project Management
Albany State University 2003 — 2008
Bachelor of Science (B.S.), Business Administration and Management, General
Verizon Wireless September 2014 - Present
Verizon Wireless January 2014 - September 2014
Skills
Customer Service, Microsoft Office, Sales, Microsoft Word, Microsoft Excel
Education
Albany State University 2008 — 2012
Psychology
Verizon Wireless December 2013 - Present
Ace Hardware March 2013 - June 2013
Alabama State University January 2011 - May 2012
Skills
Time Management, Microsoft Office, Microsoft Excel, PowerPoint, Photoshop, Weebly, Public Speaking, Public Relations, Communication, Social Media, Resume Writing, Research, History, Historic Preservation, American History, World History, Historical Research, Ancient History, European History, Radio Broadcasting, Motivational Speaking, Highly motivated..., Resource Management, Outlook, Customer Service, Event Planning, Sales, Data Entry, Student Affairs, Higher Education, Student Development, Leadership Development, Community Outreach, Fundraising, Critical Thinking, Nonprofits
Education
Alabama State University 2006 — 2012
Bachelor of Arts (B.A.), History
Community Service Programs of West Alabama (CSP), Inc. March 2014 - Present
Verizon Wireless August 2011 - March 2014
Foot Locker January 2007 - August 2011
Skills
Computer Hardware, Windows 7, Windows, Software Installation, Technical Support, Troubleshooting, Windows Server, Active Directory, Networking, Management, Customer Service, Sales, Training, Recruiting, CRM, Account Reconciliation, Hiring
Education
Florida Institute of Technology 2012 — 2014
Master's degree, Information Technology
Alabama State University 2000 — 2005
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Verizon Wireless May 2001 - June 2012
Skills
Troubleshooting, Call Centers, Customer Satisfaction, Customer Service, Wireless, Customer Experience, Customer Retention, Telecommunications, Team Leadership, Teamwork, Sales, Customer Support, Mobile Devices, PowerPoint, Microsoft Word, Cold Calling
Education
Alabama State University
GE Capital (Care Credit) July 2014 - Present
Albany Area Primary Health Care, Inc May 2012 - May 2013
Verizon Wireless May 2011 - May 2012
Albany State University January 2007 - May 2011
Foot Locker January 2007 - May 2011
Target May 2010 - August 2010
SeaWorld Orlando May 2009 - August 2009
Skills
Microsoft Office..., Adobe Photoshop, verbal & written..., Spanish, Forecasting, Data Entry, Certified Middle Grades..., Office Management, Microsoft Office
Education
Howard University 2013 — 2015
Master's of Business Administration, Human Resources
Albany State University 2007 — 2011
Bachelor's of Science, Business Management
T. Rowe Price February 2015 - Present
Catholic Charities USA December 2013 - May 2014
The Salvation Army May 2013 - December 2013
Verizon Wireless 2007 - 2011
Apollo Education Group September 2005 - August 2007
Verizon Wireless 1993 - 2005
Skills
Team Management, Marketing Strategy, Fundraising, Strategic Planning, Event Management, Public Speaking, Public Relations, Sales, Event Planning, Leadership, Training, Time Management, Social Media Marketing, Team Building, Coaching, Leadership Development, Social Networking, Program Management, Social Media, Marketing, Customer Service, Management, CRM, Email Marketing, Nonprofits, Negotiation
Education
Albertus Magnus College
Master's Degree, Management
Simmons College
St. Mary's High School
High School Diploma
WorldPay April 2012 - Present
Alorica Inc March 2009 - September 2011
ING June 2007 - February 2008
Verizon Wireless May 2004 - May 2007
Skills
SQL, Active Directory, Mainframe, TSO, JCL, Java, PeopleSoft, Citrix, RACF, Unix, Disaster Recovery, XP, Operating Systems, Visio, Windows, System Administration, Troubleshooting, Lotus Notes, Solaris, COBOL
Education
Alabama State University 1997 — 2003
B.S. Degree, Computer Information Systems
Verizon Wireless April 2015 - Present
US Army 2011 - 2014
Georgia Department of Labor May 2009 - August 2011
Skills
Healthcare Management, Social Security..., Microsoft Office, Customer Service, Problem Solving, Conflict Resolution, Training, Mentoring, Microsoft Word, Nonprofits, Outlook, Public Speaking
Education
Albany State University 2002 — 2007
Bachelor of Science (B.S.), Management with a concentration in Health Care Administration
T-Mobile July 2014 - Present
T-MOBILE, USA May 2011 - July 2014
T-Mobile USA June 2010 - July 2011
T-Mobile July 2010 - June 2011
T-Mobile USA May 2009 - July 2010
T-Mobile USA June 2008 - July 2010
T-Mobile November 2003 - June 2008
Verizon Wireless September 1998 - November 2003
Skills
Sales Management, Retail, Coaching, Training, Wireless, Operations Management, Career Development, Account Management, B2B, Budgets, Business Development, Change Management, Cold Calling, Contract Negotiation, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Hiring, Income Statement, Inventory Management, Leadership, Leadership Development, Management, Marketing Strategy, Merchandising, New Business Development, Program Management, Project Management, Sales, Sales Operations, Strategic Planning, Team Building, Team Leadership, Telecommunications
Education
ASSOCIATE OF SCIENCE
ALBANY STATE COLLEGE
Business
Albany State University
Haynes Construction September 2011 - January 2013
New Haven Family Alliance, Inc. December 2010 - April 2011
New Haven Research 2010 - 2011
Whitt Associates, LLC 2000 - 2011
Unilever May 2005 - February 2010
Unilever, HPC May 2005 - February 2010
Verizon Wireless November 2003 - January 2005
Verizon Wireless January 2001 - November 2003
BELL ATLANTIC November 1999 - January 2001
Eli Whitney Vocational Technical September 1996 - June 1997
Skills
Training, Microsoft Excel, Research, Call Center, Access, Marketing, Customer Service, Microsoft Office, Lotus Notes, Human Resources, Social Networking, Outlook, Inventory Management, Coaching, Telecommunications, Sales, Software Documentation, Time Management, Retail, Employee Benefits, Leadership, Team Building, Strategic Planning, Leadership Development, Process Improvement, Public Speaking, Project Planning, Call Centers, Event Planning, Management, Analysis, Interviews, Logistics, Troubleshooting, Negotiation
Education
PLTI Institute for the Sate of CT 2008 — 2009
Certificate of Leadership
Albertus Magnus College 2003 — 2006
BA, School of Business, 3.75
Verizon Wireless June 2013 - Present
Verizon Wireless June 2009 - Present
Verizon Wireless August 2007 - October 2009
Verizon Wireless June 2005 - August 2007
verizon wireless August 2004 - June 2005
verizon wireless May 2003 - August 2004
Skills
Microsoft Office, Customer Service, Social Media, Team Leadership, Microsoft Excel, Account Management, Outlook, Team Building, Event Planning, Microsoft Word, PowerPoint, Salesforce.com, Quality Assurance
Education
Albertus Magnus College 2006 — 2008
Master's degree, Organizational Leadership
University of Connecticut 1999 — 2003
BA, Communications
Alltel/Verizon Wireless January 2008 - Present
Verizon Wireless 2008 - Present
Alltel Wireless January 1998 - February 2009
Alltel Wireless 2004-2008 January 2004 - January 2008
Alltel Wireless January 2001 - June 2005
Alltel Wireless January 2002 - January 2004
Alltel Information Services January 1998 - January 2002
Alltel Information Services January 1998 - November 2001
Rite Aid Corporation January 1994 - January 1998
Skills
Security, Network Security, IT Management, Disaster Recovery, Virtualization, IT Asset Management, Desktop Management, Desktop Administration, Antivirus, Encryption, Project Planning, Project Execution, sso, Vendor Management, Inventory Management, IT Audit, Conflict Resolution, Situation Management, Change Management, Karate, Process Improvement, Policy Analysis, Standardization, Application Packaging, application deployment, Software Installation, Software Distribution, Windows XP Professional, windows 7, Red Hat Linux, Virtualization..., Virtual PC, Virtual Server, Project Management, Windows 7, VMware ESX, Technical Support, Operating Systems, Identity Management, XP, Management, Wireless, Windows XP, Linux, Data Center, BMC Remedy, Systems Management, Software Deployment
Education
Florida Institute of Technology 2011 — 2013
Master of Business Administration (MBA), Internet Technology Management
Tuskegee University 1993 — 1997
BS, Business Administration and Management, General
Tuskegee University 1993 — 1997
Bachelor of Science, Business Administration
Alabama State University 1993 — 1993
Business Administration
Training Camp
Verizon Wireless February 2009 - Present
Legacy Alltel Communication April 2004 - February 2009
Alltel Communications December 1997 - April 2004
Education
Albertus Magnus College 1966 — 1970
Rockville High School 1962 — 1966
Verizon July 2014 - Present
Verizon Wireless April 2007 - Present
Best Buy November 2003 - June 2006
Gateway 1999 - 2003
United States Navy 1989 - 1996
Skills
Computer Hardware, Wireless, WAN, Team Leadership, Sales, Security, Data Center, VoIP, Troubleshooting, IP, Cloud Computing, Leadership, Project Management, Blackberry, Telecommunications, Network Design, Technical Support, Networking, Customer Service, Solution Selling, Customer Satisfaction, Customer Retention
Education
University of Phoenix-Birmingham Campus 2011 — 2014
Project Management. IT Security, IT Security, IT Project Management
Alabama State University
Comcast Cable October 2007 - Present
Verizon Wireless February 1989 - October 2007
Skills
Customer Retention, Proficient in executive..., Leadership, Social Media Marketing, Sales, Wireless, Management, Customer Satisfaction, Process Improvement, Salesforce.com, Vendor Management, Product Management, CRM, Sales Management, Employee Engagement, VoIP
Education
Albertus Magnus College 2007 — 2015
Bachelor's Degree, Business Administration, Management and Operations
Albertus Magnus College
Associate's degree, Business, Management, Marketing, and Related Support Services
Comcast June 2014 - Present
Samsung Telecommunications America April 2014 - June 2014
Verizon Wireless July 1996 - January 2014
Stew Leonard's January 1991 - July 1996
Skills
Direct Sales, Wireless, Telecommunications, Solution Selling, Customer Retention, Cellular Communications, Account Management, Sales Operations, Mobile Devices, Sales, Team Leadership, Cold Calling, M2M, B2B, Call Centers, Unified Communications, Mobile Technology, Sales Management, Customer Satisfaction, Strategic Partnerships, Business Planning, CRM, Business Development, New Business Development
Education
Albertus Magnus College
Bachelor of Science (B.S.), Business Administration and Management, General
Verizon Wireless January 2001 - Present
Skills
Telecommunications, Wireless, LTE, CDMA, M2M, 4G, VoIP, Cellular Communications, Solution Selling, EVDO, Mobile Devices, Call Center
Education
Albertus Magnus College 2009 — 2011
Business Management
Quicken Loans January 2015 - Present
North American Power March 2014 - Present
Verizon Wireless June 2003 - November 2014
VerizonWireless November 2008 - May 2011
Premiere Services Group LLC 2003 - 2005
Skills
Wireless, Call Center, Customer Retention, Telecommunications, Direct Sales, Customer Satisfaction, Sales Management, Customer Service, Sales, Account Management, Team Building, Coaching, Cross-functional Team..., Sales Operations, Call Centers, Cold Calling, Customer Experience, Sales Process, Troubleshooting, Selling, Solution Selling, B2B, Cellular Communications, Employee Training, Leadership, M2M, Managed Services, Management, Mobile Devices, Product Management, Product Marketing, Quotas, Retail, Sales Presentations, Team Leadership, Training, VoIP, Hiring, Inventory Management, Wireless Networking, Marketing, Merchandising, Time Management, Telephony, Wireless Broadband, CRM, Salesforce.com, New Business Development, Unified Communications, Strategic Planning
Education
Wayne County Communuty College 1988 — 1990
Bus Management
Alabama State University 1987 — 1988
Libral Arts
Cablevision October 2015 - Present
Prime Pay LLC September 2014 - July 2015
Webster Bank March 2010 - September 2014
Fiserv Lending Solutions August 2003 - January 2010
Verizon Wireless December 1998 - December 2001
Mechanics Savings Bank October 1997 - April 2001
Skills
Banking, Call Centers, Management, Customer Service, Leadership, Customer Satisfaction, Training, Team Building, Coaching, Process Improvement, Sales, Mortgage Lending, Quality Assurance, Business Analysis, Team Leadership, Employee Training, Risk Management, Great Motivator, Strategic Planning, Commercial Lending, Consumer Lending, Relationship Management, Problem Solving, Mortgage, Change Management, Call Center, Vendor Management, Credit, Loans, Payroll Administration, Avaya Communication...
Education
Albertus Magnus College 2009 — 2011
Business Management, Business Administration and Management, General
Scantron January 2011 - Present
Verizon Wireless April 2008 - January 2011
Verizon Wireless January 2006 - March 2008
Verizon Wireless April 2003 - December 2005
Verizon Wireless October 2002 - March 2003
The Siemon Company 2001 - 2002
DSL.net, Inc 1999 - 2001
MCI Corporation 1995 - 1999
Nortel Networks 1992 - 1995
Skills
Call Center, Customer Satisfaction, Customer Experience, Telecommunications, Wireless, Customer Retention, Coaching, Change Management, Call Centers, Cross-functional Team..., Strategy, Leadership, Customer Service, Enterprise Software, Vendor Management, Integration, SaaS, Salesforce.com, Team Leadership, Business Development, Business Process..., Training, Team Building, Project Management, Team Management, Sales, Managed Services, Strategic Planning, Performance Management
Education
Albertus Magnus College 2005 — 2005
Business Administration and Management, General
Strayer University MD
Business Management, Management Information Systems
RaceTrac Petroleum June 2015 - Present
AirWatch by VMware September 2014 - June 2015
TEKsystems May 2013 - September 2014
Verizon Wireless June 2011 - May 2013
Verizon Wireless June 2009 - May 2011
Skills
Wireless, Telecommunications, Customer Retention, Direct Sales, Customer Experience, Customer Satisfaction, M2M, Solution Selling, Cold Calling, Sales Operations, Call Centers, Cellular Communications, Sales Process, Account Management, Sales Management, Quotas, Sales, LTE, B2B, 4G, Retail, Recruiting, Management, Leadership, CRM, Networking, Microsoft Office, Customer Service, Enterprise Software, Team Leadership
Education
Albany State University 2005 — 2009
Bachelor of Science (B.S.), Marketing
Yale Center for Emotional Intelligence October 2014 - Present
Yale Divinity School April 2011 - October 2014
Yale University August 2010 - September 2011
Verizon Wireless June 2007 - March 2010
Verizon Wireless May 2005 - June 2007
Verizon Wireless July 2004 - May 2005
Verizon November 2003 - July 2004
Verizon October 2002 - November 2003
Verizon April 2001 - October 2002
Education
Albertus Magnus College
Master's, Business Management
Central Connecticut State University
Bachelors, Psychology
Albertus Magnus College July 2013 - Present
Albertus Magnus College October 2008 - Present
Verizon Wireless October 1998 - October 2008
Spectrum Engineering,Inc July 1989 - October 1998
Skills
Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, Editing, Staff Development, Customer Service, Data Entry, Administrative..., Social Media, Event Planning, Management, Public Relations, Analysis, Fundraising, Event Management, Nonprofits, Public Speaking, Leadership, Time Management
Education
Albertus Magnus College
Stone Academy-New Haven
EnviroMed Services, Inc. April 2011 - Present
Meriden Black Expo 2005 - 2013
Verizon Wireless October 2001 - May 2010
NAACP-M/W 2005 - 2010
Mt. Hebron Baptist Church January 1995 - December 2007
Verizon Wireless July 1992 - October 2001
Skills
Budgets, Finance, Sales, Customer Service, Invoicing, Human Resources, Financial Accounting, Troubleshooting, Financial Statements, Government, Financial Services, Call Centers
Education
Middlesex Community College
AS, General
Albertus Magnus College
Infinite Energy, Inc. June 2005 - April 2014
Cingular/ATT 2004 - June 2005
The Post and Courier October 2003 - July 2004
Intellirisk (Billing Outsourcer) 2002 - 2003
Verizon Wireless 2001 - 2002
People's United Bank 1996 - 2001
Country Play House 1995 - 1998
SNET 1981 - 1995
Skills
Outlook, Training, Customer Satisfaction, Telecommunications, Business Analysis, Customer Retention, Team Leadership, Customer Service, Project Management, Microsoft Office, Software Documentation, Call Centers, Process Improvement, Call Center, Team Building, Employee Relations, Management, Operations Management, Microsoft Excel, Leadership, Analysis, CRM, Employee Training, Onboarding, Quality Assurance, Process Scheduler, Contract Negotiation, Inventory Management, Recruiting, Team Management, Coaching, Forecasting, Leadership Development, Strategic Planning, Organizational..., Cross-functional Team..., Banking, PeopleSoft, Conflict Resolution, Testing, SharePoint
Education
Ashford University 2011 — 2012
Bachelor of Arts (B.A.), Organizational Management
Miller-Motte Technical College-North Charleston 2003 — 2004
Attended, Medical
Albertus Magnus College 1999 — 2001
AS, Business Management
Verizon Wireless January 2015 - Present
Verizon Wireless December 2012 - January 2015
Verizon Wireless 2015 - 2015
Verizon Wireless September 2005 - December 2012
Verizon Wireless January 2004 - January 2005
Verizon Wireless January 2003 - January 2004
Verizon Wireless November 2001 - January 2003
Skills
Telecommunications, Call Center, Wireless, Customer Retention, Customer Experience, Customer Satisfaction, Troubleshooting, Technical Support, Customer Service, Wireless Networking, Mobile Devices, Team Leadership, Sales, Help Desk Support, Account Management, Cellular Communications, CDMA, Vendor Management, Networking, VoIP, Team Building, Microsoft Office, Customer Support, Direct Sales, Call Centers, Solution Selling, Managed Services, Blackberry, Mobile Technology, Broadband, Salesforce.com, Sales Operations, Training, EVDO, LTE, CRM, M2M, Network Design, SMS, 4G, Wireless Broadband, GSM, Workforce Management, Switches, Selling, Performance Consulting, Employee Training
Education
Georgia State University 1996 — 2000
Bachelor of Science (BS), Exercise Physiology
Alabama State University 1993 — 1994
Hartford Board of Education March 2014 - Present
Hartford Public Schools- Journalism & Media Academy's School Governance Council March 2013 - Present
The Main Avent Group LLC March 2011 - Present
Hartford Board of Education September 2013 - March 2014
Verizon Wireless February 2009 - September 2013
Eastern Connecticut State University 2009 - 2012
Skills
Event Planning, Leadership, Customer Service, Social Media, Public Speaking, Community Outreach, Social Networking, Marketing, Program Development, Microsoft Office, Graphic Design, Public Relations, Nonprofits, Team Leadership, Leadership Development, Team Building, Coaching, Fundraising, Organizational..., Strategic Planning, PowerPoint, Teaching, Recruiting, Staff Development, Marketing Strategy, Microsoft Excel, Time Management, Social Media Marketing, Data Analysis, Project Management, Event Management, Microsoft Word, Facebook, Entrepreneurship, Management, Advertising, Creative Direction, Marketing Communications, Online Marketing, Online Advertising, Research, Project Planning, Training, Career Counseling, Mentoring, Higher Education, Editing
Education
Harvard University Graduate School of Education
Art of Leadership, Educational Leadership and Administration, General
Albertus Magnus College 2009 — 2012
Master's in Business Admin (MBA), Business, GPA 3.75 - Cum Laude
Strayer University (VA) 2013 — 2013
Jack Welch Executive Leadership Certification, Executive Leadership
Eastern Connecticut State University 1997 — 2002
Bachelors of Science, Business Administration and Management, General
Verizon Wireless June 2012 - Present
Jacksonville State University January 2010 - May 2012
Skills
Excellent written and..., Sales Expertise, Typing (55-60 wpm), People-oriented, Preparedness, Organization Skills
Education
Alabama State University 2012 — 2014
Master of Education (M.Ed.), English Language Arts
Jacksonville State University 2007 — 2012
Bachelor of Arts (B.A.), History/English
Verizon Wireless November 2010 - Present
Skills
M2M, Forecasting, Telecommunications, Cellular Communications, Wireless, Customer Satisfaction, Customer Service, Call Center, Customer Experience, Customer Retention, Account Management, 4G, B2B, Broadband, Call Centers, Customer Support, Mobile Devices, Sales, Sales Management, Sales Operations, Sales Process, Telephony, Wireless Broadband
Education
Albany State University 2004 — 2009
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
ConnectiCare CorrespondenceVerizon WirelessApril 2013 - November 2014
Verizon Wireless January 2012 - March 2013
Skills
Telecommunications, Wireless, LTE, CDMA, VoIP, 4G, Cellular Communications, Mobile Devices, EVDO, IP, Call Center, Wireless Networking, Health Insurance, Claims Handling, Youth Mentoring, Youth Leadership, Youth Empowerment
Education
Albertus Magnus College 2012 — 2016
Bachelor’s Degree, Marketing, 3.8 GPA
Virginia State University
Time Warner Cable Business Class March 2011 - Present
Time Warner Cable January 2011 - March 2012
Verizon Wireless September 2010 - January 2011
Skills
Sales Management, Call Centers, Telecommunications, Direct Sales, Customer Satisfaction, Customer Retention, Account Management, Salesforce.com, Sales, Telephony, Cold Calling, Solution Selling, Sales Process, Customer Service, Sales Operations, Selling, Leadership, Team Building, Team Leadership, Outlook, Sales Presentations
Education
Alabama State University 2005 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Verizon Wireless
Skills
Account Management, Cold Calling, Direct Sales
Education
Albany State University
Bachelor's degree, Computer/Information Technology Administration and Management
Verizon Wireless November 2004 - Present
Seton Identification Products October 1992 - May 2003
Skills
Account Management, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Microsoft Office, Sales Process, Wireless, Telecommunications, Team Building, Solution Selling
Education
Albertus Magnus College 2006 — 2010
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Verizon Enterprise Solutions April 2011 - Present
Verizon Wireless January 2004 - April 2011
Verizon Wireless April 1999 - March 2004
Verizon Wireless April 1997 - March 1999
Skills
Teradata Data Warehouse, Teradata, Fraud, Internal Audit, Internal Investigations, SQL, PMP, Access, Oracle, Microsoft SQL Server, Business Intelligence, Analysis, Data Analysis, Risk Management, Analytics, Databases, Leadership, Management, Training, Business Analysis, Cross-functional Team..., Process Improvement, Telecommunications
Education
Albertus Magnus College 2004 — 2007
Bachelor of Science (BS), Business/Corporate Communications
H C Wilcox Regional Vocational Technical High Sch 1987 — 1991
Certification, Carpentry/Carpenter
Assurant Solutions December 2009 - Present
AT&T 2006 - 2009
ThyssenKrupp Elevator Americas 2004 - 2005
Verizon Wireless 1995 - 2004
Skills
Sales Operations, Strategy, Team Leadership, Customer Retention, Sales Training, Customer Experience, Corporate Sales..., Selling, Wireless, Account Management, Management, Sales, Direct Sales, Business Development, Customer Satisfaction, Marketing, Retail, Business Planning, Cross-functional Team..., Team Building, B2B, Sales Process, Analytics, Strategic Partnerships, Negotiation, CRM, Leadership, Sales Management
Education
Albertus Magnus College
English Language and Literature, General