Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
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Verizon Wireless Employees
Southern New Hampshire University September 2013 - May 2015
Journey Electronics Corp. September 2014 - November 2014
Verizon Wireless June 2007 - August 2013
Days Inn- 2002-2006 Hilton Hotel-1998-2002 Ramada Inn-1993-1998 January 1993 - April 2006
Skills
Leadership, Customer Service, Microsoft Office, Public Speaking, Training, Social Networking, Management, Microsoft Excel, Microsoft Word, Marketing, Team Building, Coaching, Customer Satisfaction, Sales, Research, Strategic Planning, Nonprofits, Negotiation, PowerPoint, Community Outreach, Outlook, English, Windows, Teaching, Market Research, Time Management, Employee Training, Leadership Development, Project Management, Program Management, Organizational..., Talent Management, Change Management, Performance Management, Employee Engagement, Researcher, Data Analysis, Consulting, Human Relations, Industrial/Organizationa..., Retention Strategies, Diversity & Inclusion, Cultural Diversity, Work force analysis, Evaluation and..., tests and measurements, Training and Development, Multi-cultural team..., Organizational..., Human Behavior
Education
Northcentral University 2015 — 2019
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
Southern New Hampshire University 2013 — 2015
Master's Degree, Industrial and Organizational Psychology, GPA 3.9
Massachusetts School of Law 2011 — 2013
University of Hartford 2005 — 2007
Bachelor of Arts (B.A.), Political Science and Government, GPA 3.7
Capital Community College 2003 — 2005
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
StoneCreek Development April 2012 - Present
Verizon Wireless January 1999 - 2007
Skills
Account Management, Contract Negotiation, Financial Analysis, Budgets, Strategic Planning, Sales, Forecasting, Negotiation, New Business Development, Sales Management, Customer Service, Customer Retention, Team Building
Education
Capital University
Verizon Wireless May 2013 - Present
Windstream Communications August 2012 - May 2013
Windstream Communications - Hosted Solutions December 2011 - August 2012
PAETEC December 2010 - December 2011
PAETEC July 2009 - May 2011
PAETEC July 2007 - July 2009
Network Solutions August 2005 - July 2007
Piacenti Electrical Contracting September 2004 - August 2005
Eastern Alarm and Telephone June 2003 - May 2004
Accu-net Internet Service January 2002 - May 2002
Skills
VoIP, Network Security, Routing Protocols, Project Execution, Accounting, Linux, CCNA, Security+, CCENT, Windows, Unix, Network Engineering, Network Administration, TCP/IP, Firewalls, Cisco, WAN, MPLS, Network Design, IP Networking, Switches, VPN, Routers, Network Architecture, QoS, SIP, Routing, OSPF, Mentoring, Data Center, DNS, Security, Servers, Troubleshooting, PBX, Hosting, IP, IPSec, LAN/WAN, Ethernet, BGP, Frame Relay, Telephony, T1, VLAN, DHCP, Wireless, Cisco IOS, Disaster Recovery, Network Operations
Education
University of Maryland University College 2010 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of Maryland University College 2010 — 2012
Masters of Science, Cybersecurity
Capella University 2007 — 2009
Bachelors of Science, Information Technology
Northampton Community College 2002 — 2006
Business, Accounting, General Education
Allentown Business School / Lehigh Valley College 2000 — 2001
Associates in Specialized Technology, PC Networking
SHS
Scentsy Fragrance June 2012 - Present
City of Providence March 2005 - Present
Bank of America April 2004 - December 2004
Verizon Wireless June 1997 - April 2004
Skills
Microsoft Office, Microsoft Word, Microsoft PowerPoint, Sales, Customer Service..., Organized, Hospitable, Time Management, Outstanding time..., Fast Learner, Strong Typing Skills, Social Media, PowerPoint, Customer Service, Customer Satisfaction, Police, Microsoft Excel, Public Safety, Training, Problem Solving, Leadership, Hospitality, Data Entry, Public Speaking, Team Building
Education
Capella University 2014 — 2015
Human Resource Management, Business Administration and Management, General
Some College 1999 — 2009
Computer and Information Systems Security/Information Assurance
Community College of Rhode Island 1996 — 2009
General Studies , General Studies
Keiser College 2002 — 2004
Computer/Information Technology Administration and Management
Keiser College 2002 — 2004
Community College of Rhode Island 1996 — 1999
General Studies
Classical High School 1992 — 1996
High School Diploma
Verizon Wireless October 2011 - Present
LYNX Services, a Solera company November 2010 - October 2011
United States May 2008 - June 2010
Skills
Customer Service, Management, Sales, Microsoft Office, Team Leadership, Project Management, Leadership, Customer Satisfaction, Training, Troubleshooting
Education
Capella University 2013 — 2015
MBA, Business Administration, Entrepreneurship
Capella University
Bachelor's, Business Administration
Verizon Wireless October 2012 - March 2015
Verizon Wireless February 2009 - October 2012
Alltel September 2007 - February 2009
Alltel Wireless 2007 - February 2009
Windstream July 2006 - July 2007
Alltel October 2005 - July 2006
Alltel October 1996 - October 2005
Alltel 1989 - 1995
Skills
Sales Management, Sales Operations, Wireless, Strategic Partnerships, Account Management, VoIP, Strategy, Sales, Networking, Management, Sales Process, Telecommunications, Direct Sales, Leadership, Solution Selling, M2M, Cold Calling, Customer Retention, Selling, Customer Experience, Salesforce.com, B2B, Mobile Devices, Customer Satisfaction
Education
The University of Akron 1972 — 1974
M.A., Communications
Capital University 1968 — 1972
B.A., Speech Education
Hewlett-Packard June 2015 - Present
D. Ooh styling 2010 - Present
University of Arkansas at Little Rock October 2010 - June 2015
University of Arkansas at Little Rock October 2010 - June 2015
Verizon Wireless September 2009 - October 2010
BCBG Max Azria September 2008 - July 2009
Cingular Wireless August 2007 - May 2008
American Eagle Outfitters August 2002 - December 2007
Skills
Telecommunications, VoIP, Network Design, ITIL, Unified Communications, SIP, Cloud Computing, Troubleshooting, Integration, Unix Shell Scripting, Visio, Wireless Networking, Fashion Design, Visual Merchandising, Visual Styling, Management, Training, Customer Service, Microsoft Office, Program Management, Public Speaking, Leadership, Sales, Marketing, Microsoft Excel, Social Networking, PowerPoint, Networking, Event Planning
Education
Capella University 2014 — 2016
Master's Degree, Information Technology Project Management
University of Central Arkansas
Bachelors Degree, Business Marketing and Management
Parkview Arts Science magnet High school
LML Express July 2012 - Present
Verizon Wireless March 2010 - July 2012
College Prospects of America January 2009 - December 2010
Convergys May 1998 - November 2008
Convergys 2002 - 2008
Skills
Customer Service, Call Center, Customer Relations, Coaching, Strategic Planning, Transportation, Logistics Management, Account Management, Call Centers, Customer Satisfaction, Leadership, Management, Marketing, Operations Management, Sales, Team Building, Team Leadership, Training
Education
United States Sports Academy 1995 — 1996
MS, Sports Management
Capital University 1989 — 1992
BS, Business Admin
Capital University - School of Management 1988 — 1992
BS, Business Admin
State Farm Insurance August 2015 - Present
i9 Sports May 2011 - September 2015
AT&T September 2013 - April 2015
Verizon Wireless January 2012 - September 2013
Verizon Wireless - Digital Telecom January 2013 - July 2013
Verizon Wireless November 2005 - January 2012
Verizon Wireless November 2003 - November 2005
Loyaltyworks June 2002 - November 2003
Global Computer Supplies July 2001 - February 2002
Skills
Leadership, Marketing, Email Marketing, Management, Training, Sales, Customer Service, Online Marketing, B2B, Marketing Strategy, Program Management, CRM, Strategic Planning, Advertising, Project Management, Social Media, Team Leadership, Digital Marketing, Online Advertising, Event Planning, Call Centers, Public Relations, Event Management, Cold Calling, Marketing Communications, Video Production, Social Media Marketing, Strategy, Integrated Marketing, Social Networking, Adobe Creative Suite, Facebook, Digital Media, Creative Direction, Press Releases, Telecommunications, Pro Presenter 5, Chat Platform Migration, Responsive Web Design
Education
Walden University 2006 — 2009
M.B.A., Marketing, 4.0
Capella University 2001 — 2002
Graduate Certificate, Marketing/Brand Management
University of Iowa 1991 — 1995
B.A., Communications/Film Studies
Verizon Wireless July 2012 - Present
Verizon Wireless June 2009 - June 2012
Ultimate Staffing October 2005 - February 2009
Metris Companies January 2003 - November 2004
Skills
Employee Relations, HRIS, Recruiting, Performance Management, Benefits Administration, Human Resources, HR Policies, Talent Management, Talent Acquisition, Deferred Compensation, Employee Engagement, Employee Benefits, Onboarding, HR Consulting, New Hire Orientations, Technical Recruiting, Applicant Tracking..., College Recruiting, FMLA, Training, Organizational..., Workforce Planning, Interviews, PeopleSoft, Temporary Staffing, Job Descriptions, Customer Service, Microsoft Office, Leadership, Team Building, Employee Training, Management
Education
Capella University 2011 — 2014
Bachelor's Degree, Human Resources Management and Services
Baltimore City Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Verizon Wireless December 2010 - Present
Verizon Wireless April 2006 - November 2010
Unicel January 2005 - January 2006
Nextel Partners November 2002 - March 2004
Nextel Partners January 2002 - November 2002
HPN, Inc. March 1997 - October 2000
Skills
Wireless, Solution Selling, Customer Retention, Instructor-led Training, Delivering Technical..., Coaching, Curriculum Development, Curriculum Design, Sales Management, Team Leadership, Team Building, Customer Experience, Leadership, Sales, Networking, Sales Operations, Salesforce.com
Education
Capella University 2015 — 2016
Bachelor of Science (BS), Business management
University of Denver 1991 — 1994
MasTec Advanced Technologies May 2015 - Present
Independant Contractor March 2015 - May 2015
Q1 Productions 2014 - March 2015
Analyte Health September 2013 - March 2014
A & J Plating 2013 - March 2014
Verizon Wireless 2010 - 2013
U.S. Cellular 2007 - 2010
Sam Ash Music January 2000 - January 2007
Skills
Account Management, Customer Satisfaction, Customer Service, Enterprise Software, Leadership, Management, Marketing Strategy, Microsoft Office, OS X, SaaS, Sales, Salesforce.com, Solution Selling, Team Building, Team Leadership, Event Planning, Marketing, Sales Management, Social Media, Social Networking, Training, Sales Operations, Time Management, Cold Calling, B2B
Education
Capella University 2015 — 2016
Bachelor's Degree, Information Technology
DePaul University 2012 — 2015
Bachelor of Information Technology
Harper College
Associate of Arts (A.A.), General Education
Verizon Wireless July 2010 - Present
Barnes & Noble August 2003 - July 2010
Skills
Sales, Customer Service, Retail, Wireless, Retail Sales, Customer Experience, Store Management, Inventory Management, Merchandising, Time Management, Inventory Control, Loss Prevention, Customer Retention, Store Operations, Driving Results, Hiring, Teamwork, Visual Merchandising, Customer Satisfaction
Education
North Central State College 2000 — 2002
Associate's degree in Business Management
Capella University
Business, Management, Marketing, and Related Support Services
Verizon Enterprise Solutions Group August 2010 - Present
Verizon Wireless August 2008 - August 2010
Verizon Wireless February 2006 - August 2008
Verizon Wireless March 1999 - February 2006
PageNet July 1997 - March 1999
Costco July 1987 - July 1997
Skills
Sales Operations, CRM, Telecommunications, Customer Retention, Leadership, Account Management, Cross-functional Team..., Mobile Technology, Solution Selling, Direct Sales, Sales Management, Sales, Project Management, Management, Team Building, Salesforce.com, Managed Services, Customer Oriented, Selling, Marketing, Cellular Communications, Contract Management, Collaborative Problem..., Contract Negotiation, Business Development, Critical Thinking, Unified Communications, Vendor Management, Product Management, Process Improvement, Team Leadership, Dependability, Enterprise Risk..., Judgment and Decision..., Performance Management, Strategy, Time Management, Cloud Computing, Personnel Management
Education
Old Dominion University 1982 — 1984
Capella University
Kempsville High School
Verizon Wireless February 2011 - Present
Verizon Wireless February 2005 - January 2011
Verizon Wireless September 1999 - January 2005
Education
Capital College, Pennsylvania State University
Bachelor of Applied Science (B.A.Sc.), Electrical Engineering Technology
Verizon Wireless March 2015 - Present
Charter Communications January 2011 - March 2015
Charter Communications May 2008 - December 2010
Skills
Fiber Optics, Telecommunications, Cisco IOS, Project Management, Routers, DWDM, IP, Cisco Technologies, VoIP, Fiber Optic Networks, Multiplexing, ROADM, SONET, Gigabit Ethernet, 10G Ethernet, Fiber Optic Technology, Optical Network Design, PRI, SIP Trunking, Coax, RF Engineering, RF design, Alcatel, Fiber Splicing, RFoG, Fiber Documentation, Cisco Switches, Optical Carrier Levels, ATM networks, QAM to QAM, QAM to Analog, DVIS, CDMA, LTE, Volte, Nortel, Ericsson OSS, Edvo
Education
St Mary's University of Minnesota 2015 — 2018
Master of Science (M.S.), Project Management
Capella University 2009 — 2014
Bachelors of Science, Information Technology, 3.91
Riverland Community College 2003 — 2004
Generala
BlueLaserDesign.com January 2011 - Present
Grove City Area Chamber of Commerce January 2011 - May 2011
Verizon Wireless May 2008 - August 2010
Sears Holdings Corporation January 2005 - January 2008
Skills
Sales, Marketing, Website Promotion, Search Engine Ranking, Google Adwords, Google Analytics, PowerPoint, Email Marketing, Brand Development
Education
Capital University 2007 — 2011
Bachelor of Arts, Marketing & International Business
University of Melbourne
International Business
Wells Fargo June 2007 - Present
The Vanguard Group November 2005 - June 2007
Equifirst Corporation February 2005 - August 2005
Verizon Wireless 2003 - 2005
Skills
Retirement, Fixed Annuities, Financial Advisory, Leadership, IRAs, Series 63, Mutual Funds, Life Insurance, Sales, Retirement Planning, Business Planning, Risk Management, Banking, Investments, Management, Project Management, Investment Strategies, Insurance, Investment Advisory, Variable Annuities, Series 65, Wealth Management, Asset Allocation, Portfolio Management, 401k, Strategic Financial..., Financial Services, Securities, Relationship Management, FINRA, New Business Development, Series 6, Finance, Training, Mentoring, Learning & Development..., Financial Coaching, Public Speaking, Facilitation, Consulting, Toastmasters
Education
Capella University 2012 — 2016
Bachelor of Science, Management/Leadership (In Progress)
Rockland Community College 1995 — 1997
Central Piedmont Community College
Project Management Coursework
Dish Network May 2015 - Present
Premium Retail Services October 2014 - June 2015
MarketStar July 2013 - October 2013
Verizon Wireless August 2008 - December 2010
RadioShack January 2007 - May 2008
Skills
Quotas, Direct Sales, Cold Calling, Solution Selling, Sales Operations, Account Management, Sales Process, Customer Retention, Wireless, Telecommunications, Sales Management, M2M, Sales, Selling, B2B, Marketing, Retail, Strategy, Advertising
Education
Capella University 2013 — 2015
Bachelor of Business Administration (BBA)
Saint Paul College-A Community and Technical College 2010 — 2012
Associate’s Degree
Strayer University March 2015 - Present
Verizon Wireless September 2011 - September 2014
Safe Passage, Inc. (Rock Hill, SC) December 2010 - July 2011
Carolina Kids Child Development Center August 2010 - December 2010
The Sunshine House July 2009 - December 2010
Winthrop University August 2008 - December 2010
Skills
Management, Customer Service, Microsoft Office, Training, Team Leadership, Telecommunications, Sales, Team Building, Customer Satisfaction, Project Management, Event Planning, Leadership, Leadership Development, Microsoft Excel, PowerPoint, Public Speaking, Research, Strategic Planning, Teaching
Education
Capella University 2015 — 2018
Doctor of Education (Ed.D.), Curriculum and Instruction
Strayer University 2011 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Winthrop University 2006 — 2010
Bachelor of Science (B.S.), Family and Consumer Sciences/Human Sciences
Huntington National Bank February 2015 - Present
Verizon Wireless June 2014 - February 2015
Giant Eagle February 2014 - June 2014
Best Buy May 2012 - January 2014
Best Buy November 2011 - May 2012
Best Buy June 2010 - February 2011
Skills
Mobile Phone Software, Mobile Phone Industry, Mobile Phone Apps, Windows 7, iOS, Android, HTML, Microsoft Surface, Microsoft Word, Microsoft Excel, Notepad++, PHP, phpMyAdmin, Video Games, Xbox 360, Merchandising, Sales, Customer Service, Visual Merchandising
Education
Capital University 2007 — 2007
A+ Solutions November 2011 - Present
Goode Motors April 2011 - Present
Verizon Wireless November 2008 - June 2010
A+ Solutions February 2006 - November 2008
Skills
Adults, Adolescents, Psychology, Crisis Intervention, Social Services, Case Managment, Public Speaking
Education
Capella University 2007 — 2013
Mental Health Counseling, Mental Health Counseling Program, 4.0
Capella University 2007 — 2013
Mental Health
Idaho State University 2003 — 2005
Bachelor Degree, Liberal Arts
Solut! 2007 - Present
Verizon Wireless 1994 - 2000
Ernst & Young 1991 - 1994
Skills
Strategic Planning, Microsoft Excel, Financial Analysis, Process Improvement, Finance, Forecasting, Financial Reporting, Accounting, Access, Auditing, Analysis, Accounts Receivable, Sarbanes-Oxley Act, Accounts Payable, CPA, Management, Budgets, Team Building
Education
The Ohio State University 1996 — 1998
MBA
Capital University 1988 — 1992
Accounting
Verizon Wireless July 2015 - Present
Verizon Wireless August 2011 - Present
Verizon Wireless September 2007 - August 2011
Verizon Wireless January 2006 - September 2007
Verizon Wireless September 2000 - January 2006
Skills
Customer Retention, Telecommunications, Consultative Selling, Sales Support, Performance Management, Operations Management, Staffing / Employee..., Wireless Services, Marketing Strategy, Negotiation, Training Skills, Management, Direct Sales, Account Management, Leadership, Sales, Sales Operations, Solution Selling, Training, Selling, Mobile Devices, Wireless, Coaching, Customer Experience, Sales Process, Customer Satisfaction, Sales Management
Education
Capella University 2005 — 2007
Masters in Business Administration, Business Administration and Management, General
Miami University (OH) 1993 — 1997
Bachelor of Science (B.S.), Mass Communication/Media Studies
TIAA-CREF May 2015 - Present
Kforce Inc October 2014 - May 2015
Global System Technologies August 2012 - September 2014
Verizon Wireless May 2008 - August 2012
Skills
Coaching, Organizational Change, Organizational..., Microsoft Office, Outlook, PowerPoint, Work Flow Design, Oracle, PeopleSoft, Excel, Time Management, Self Starter, Self-directed, Self-driven, Attention To Detail, Quality Assurance, Outstanding Customer..., Listening Skills, Conflict Resolution, Hard Worker, Fast Learner, Customer Service, Program Management, Microsoft Excel, Management, Software Documentation, Leadership, SharePoint, Visio, Analysis, Integration, Training, Configuration Management, SDLC, Process Improvement, Team Building, Access, Databases, Change Management
Education
Capella University 2009 — 2011
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 3.34
University of North Carolina at Wilmington 2004 — 2007
Bachelor of Science (BS), Psychology
Pocket Nurse® October 2013 - Present
Verizon Wireless January 2010 - December 2012
Skills
Windows Server, Networking, Troubleshooting, SQL, Computer Hardware, Active Directory, Unix, Windows 7, Access, TCP/IP, Technical Support, Help Desk Support
Education
Pittsburgh Technical Institute 2012 — 2014
Associate's degree, Information Technology
Capital College, Pennsylvania State University 2002 — 2006
Software Engineering
US Army National Guard 2014 - Present
Verizon Wireless June 2009 - Present
Education
Capella University 2009 — 2013
Master's degree, Public Health
University of South Florida 2004 — 2008
Bachelor of Science (BS), Biological and Biomedical Sciences
Capella University
Master of Business Administration (MBA), Business Administration and Management, General
Best Buy 2014 - Present
Best Buy 2014 - October 2014
Best Buy October 2013 - March 2014
Verizon Wireless September 2010 - October 2013
Verizon Wireless October 2009 - September 2011
Skills
Store Management, Loss Prevention, Visual Merchandising, Big Box, Merchandising, Store Operations, Retail Sales, Profit, Retail, Driving Results, Planograms, Inventory Control, Inventory Management, P&L, New Store Openings, Multi-Unit Management, People Development, Customer Experience, Multi-channel Retail, Sales, Coaching, P, Telecommunications, Employee Training, Mobile Devices, Time Management, Wireless, Forecasting, Team Building, New Hire Training, Business Operations, Product Knowledge, POS, Shrinkage
Education
Capella University 2012 — 2016
Master of Business Administration (MBA), Marketing
Saint Francis University 1999 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
Aveta Business Institute
Six Sigma White Belt, Sigma Six
Verizon Wireless October 2010 - Present
Max and Ermas June 2006 - May 2012
Victoria's Secret November 2004 - June 2006
Skills
Hiring, PeopleSoft, Interviewing, Problem Solving, Results Oriented, Teamwork, Goal Oriented, Highly Adaptable, Job Fairs, Offer Letters, Candidate Screening, College Recruiting, Customer Service, Talent Acquisition, Applicant Tracking..., Sourcing, Recruiting, Interviews, Screening, Sales, Training, Screening Resumes, Adaptation, Employee Relations, Networking, Team Building, Time Management, Onboarding, Leadership
Education
University of Phoenix 2010 — 2012
Masters/MBA, Business Administration/ HR Management
Capital University 2005 — 2009
Bachelors, Communications, Public Speaking, Sociology
ThinkHR January 2014 - Present
Zywave March 2012 - January 2014
Robert Half Technology October 2010 - April 2011
Wireless November 2007 - October 2010
Verizon Wireless July 2004 - November 2007
Skills
Cold Calling, Account Management, Salesforce.com, Sales Management, Sales, Direct Sales, Solution Selling, Sales Process, New Business Development, B2B, Customer Service, Recruiting, SaaS, CRM, Lead Generation, Marketing, Management, Employee Benefits, Customer Retention, Insurance, Team Management, Business Development, Sales Operations, Sales Presentations, Retail, Training, Leadership, Team Building, Customer Satisfaction, Call Centers, Time Management, Team Leadership, Strategic Partnerships, Human Resources, Regulatory Compliance
Education
Capital University 2000 — 2003
B.A, Psychology
Capital University 2000 — 2003
BS, Psychology
Patrick Solutions, Inc. March 2014 - June 2015
Verizon Wireless 2012 - 2013
Verizon Wireless 2007 - 2012
Verizon Wireless 2007 - 2008
Verizon Wireless 2004 - 2007
Skills
Oral & Written..., Project Management, Marketing Communications, Team Leadership, Sales Management, Critical Thinking, Adaptability, Organization, Leadership, Strategic Partnerships, Program Management, Cross-functional Team..., Management, Marketing, Sales, Public Relations, Call Centers, Team Building, Coaching, Customer Service, Account Management, Customer Retention, Telecommunications, Microsoft Office
Education
Franklin University 2008 — 2009
Master of Science (M.S.), Marketing Communication
Capital University 1999 — 2003
Bachelor of Arts (B.A.), Writing, General
National Academy of Sciences July 2014 - Present
U.S. Department of Veterans Affairs March 2014 - Present
Office Team November 2012 - May 2014
AT&T March 2012 - September 2012
1ST TNG LLC January 2011 - February 2012
Verizon Wireless October 2009 - January 2011
Skills
Customer Service, Leadership, Management, Access, Sales, Administration, Microsoft Office, Outlook, Team Leadership, Microsoft Excel, Marketing
Education
Capella University 2010 — 2015
Master of Arts (M.A.), Public Administration
Valdosta State University 2006 — 2008
Bachelor of Arts (B.A.), Political Science and Government
Verizon Wireless April 2014 - Present
It Works! Global March 2014 - Present
Capella University March 2013 - Present
State Farm 2009 - 2013
Illinois Wesleyan University 2005 - 2007
Skills
Research, Internet Entrepreneur, Blogging, Customer Service, Social Media Marketing, Insurance, Data Analysis, Public Relations, Graphic Design, Sales
Education
Capella University 2013 — 2015
University of Illinois Springfield 1999 — 2002
Bachelor of Arts (B.A.), Communication and Media Studies
Verizon Wireless March 2014 - Present
Verizon Wireless July 2013 - Present
Verizon Wireless January 2008 - Present
Verizon Wireless March 2001 - January 2008
J.C. Penney Corporation June 1997 - March 2001
Skills
Leadership & Strategic..., Change Management, Brand Equity / Image..., Visual Merchandising, Consumer Psychology, Vendor Relations, Budgets / P&L Management, Product Flow..., Operations, Strategy, Brand Management, Forecasting, Consumer Behaviour, Cross-functional Team..., Merchandising, Retail, P&L Management, Product Development, Pricing, Management
Education
Capella University 2013 — 2016
Doctor of Business Administration, Strategy & Innovation, 4.0
University of Phoenix 2003 — 2007
Master of Business Administration (M.B.A.), Marketing
University of Phoenix 2003 — 2007
Master of Business Administration (MBA), Global Management
Xavier University of Louisiana 1992 — 1997
Bachelor of Applied Science (B.A.Sc.), Marketing
Self-employed October 2008 - Present
Verizon Wireless August 2003 - October 2008
Harleysville Insurance January 2000 - March 2003
Nationwide Insurance January 1979 - March 1996
Skills
Supervisory Skills, Customer Service, Insurance, Transportation, Office Administration, Team Building, Business Planning, Hiring Personnel, Records Management, Bulk Mailing, Inventory Control, Claims Handling, Accounts Payable, Accounts Receivable, Office Management, Billing Process, Budgets, Microsoft Excel, Windows 7, various system...
Education
Capital University 1994 — 1996
no degree, Business Administration and Management, General
Marion Franklin High School 1969 — 1971
diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Gorilla Bail Bonds January 2007 - Present
United States Border Patrol August 2007 - August 2008
Verizon Wireless January 2005 - 2005
Skills
Private Investigations, Enforcement, Criminal Investigations, Criminal Justice, Surveillance, Criminal Law, Background Checks, Fugitive Recovery, Firearms, Bail Enforcement, Executive Protection, Internal Investigations
Education
Central Connecticut State University 2010 — 2011
Bachelor, Criminal Justice
Capital Community College 2005 — 2009
Associate's degree, Criminal Justice
Lindenwood University October 2013 - Present
Verizon Wireless February 2013 - Present
4 Years and A Day Foundation November 2010 - Present
Verizon Wireless January 2011 - January 2013
Verizon Wireless March 2009 - December 2010
Verizon Wireless March 2007 - March 2009
Verizon Wireless March 2006 - March 2007
Skills
Telecommunications, Wireless, Direct Sales, Solution Selling, Account Management, Sales Management, Mobile Devices, Call Centers, Customer Retention, Sales Operations, Sales, Customer Satisfaction, VoIP, Sales Process, Customer Experience, Cold Calling, B2B, Customer Service, Salesforce.com, LTE, M2M, Leadership, Managed Services, Management, Strategy, Selling, Cloud Computing, Cisco Technologies, Security
Education
Lindenwood University 2010 — 2012
Master of Arts (M.A.), Communication and Media Studies
Webster University 2002 — 2004
Master of Arts (M.A.), Marketing
Fontbonne University 2000 — 2001
Master of Business Administration (M.B.A.)
University of Missouri-Saint Louis 1994 — 1998
Bachelor of Arts (B.A.), Business/Corporate Communications
Capella University 2015 — 2017
Doctor of Philosophy (Ph.D.), Business Administration and Management, Leadership
Choice Hotels International February 2015 - Present
Choice Hotels International March 2012 - Present
Emirates Airline October 2011 - March 2012
Delta Air Lines June 2009 - July 2011
Delta Air Lines (Formerly Northwest Airlines) July 2007 - June 2009
Verizon Wireless May 2006 - August 2006
Norfolk Southern May 2003 - August 2005
Skills
Strategy, Management, Relationship Management, Sales, Contract Negotiation, Multi-channel Marketing, CRM, Negotiation, Competitive Analysis
Education
Capital Normal University 2006 — 2007
MBA, Study Abroad -- International Marketing, International Business
Clark Atlanta University 2005 — 2007
MBA, Marketing
University of Alabama
Bachelors, Marketing
AT&T October 2012 - Present
AT&T Mobility July 2010 - October 2012
LexisNexis September 2009 - July 2010
AT&T Mobility January 2008 - September 2009
AT&T Mobility June 2007 - January 2008
Verizon Wireless December 2004 - December 2006
Verizon Wireless October 2003 - December 2004
Skills
B2B, B2C, Competitive Analysis, Business Analysis, Sales Management, Sales Process, Sales Operations, Human Performance, Psychology, Inventory Management, Inventory Control, Account Management, Microsoft Office, SPSS, Marketing Strategy, Social Networking, Process Improvement, Relationship Improvement, Performance Improvement, Program Improvement, Customer Satisfaction, Leadership, Coaching, Marketing, Training, Sales, Product Marketing, Direct Sales, Customer Service, Cold Calling, Selling, New Business Development, Networking, Mobile Devices, Customer Retention, Wireless, Salesforce.com, Recruiting, Cloud Computing, Management, Retail, VoIP
Education
Master Tran's Martial Arts 2014 — 2020
Brown Belt, Hapkido
Capella University 2011 — 2013
Masters of Science, Industrial/Organizational Psychology
Wright State University 2003 — 2008
BS, Psychology
Verizon Wireless July 2015 - Present
Verizon Wireless October 2014 - July 2015
Rite Rug April 2014 - October 2014
Ovation Property Management May 2012 - November 2013
Boys & Girls Clubs of Las Vegas September 2011 - May 2012
Nationwide Financial January 2010 - August 2011
State Farm Insurance May 2009 - December 2009
Skills
Microsoft Office, Customer Service, Event Management, Public Speaking, PowerPoint, Excel, Word, Event Planning, Outlook, Writing, Data Entry, Team Building, Editing, Marketing Communications, Promotions, Strategic Planning, Non-profits, Windows, Planning, Budgeting, Problem Solving, Facebook, Operations Management, Project Management, grant reporting, Social Media Marketing, Volunteer Management, Nonprofits, Program Management, Entrepreneurship, Marketing, Newsletters, Sales, Microsoft Word
Education
Capital University - School of Management 2007 — 2009
BA, Marketing
Cardinal Health January 2015 - Present
Self October 2002 - Present
Apex Systems, Inc. June 2014 - January 2015
Costume Specialists April 2014 - June 2014
Verizon Wireless April 2013 - June 2014
Verizon Wireless May 2007 - March 2013
Sidney City School District August 1999 - June 2006
Adams County/Ohio Valley Schools August 1998 - June 1999
Skills
Networking, Cellular Communications, Troubleshooting, Call Centers, Training, Technical Support, Windows, Customer Experience, Hardware Support, Computer Repair, Customer Satisfaction, Customer Retention, Leadership, Wireless Broadband, BMC Remedy, Wireless Networking, Call Center, Machine Embroidery, Sewing, Leatherwork, A Certified, Time Management, WAN, Smartphones, Remedy Ticketing System, Mobile Technology, Help Desk Support, Software Installation, WWAN, LAN-WAN, Editing, Analysis, Adobe Photoshop, Microsoft Word, Microsoft Excel, Microsoft Office 2007, Microsoft Lync, 4G LTE, Patterning, serger, spandex, Costume Design, AS400 system, Active Directory
Education
Capital University 2000 — 2001
Master Of Music, Music Education with Kodaly Emphasis
Capital University 1994 — 1998
Bachelor of Music, Music Education
The Onondaga School of Therapeutic Massage December 2014 - Present
Onondaga Community College October 2012 - December 2014
Utica College February 2012 - May 2012
Verizon Wireless July 2010 - August 2011
Nissan of Manhattan November 2009 - March 2010
Toyota of Manhattan July 2009 - November 2009
Skills
College Recruiting, Business Writing, Travel Management, Travel Planning, Customer Service, Communication Skills, Team-oriented, Cold Calling, Telemarketing, Social Networking, Mobile Applications, Technology Solutions, Sales, Salesforce.com, Presentations, Admissions Counseling, Community Service, Non-profit Volunteer, Time Management, Management, Academic Coaching, Coaching, Higher Education, Recruiting, Human Resources, Fundraising, Student Affairs, Resume Writing, Career Counseling, Admissions, Student Development, Community Outreach, Networking, Academic Advising, Public Speaking, Adult Education, Event Planning, Program Development
Education
Capella University 2014 — 2016
Master's Degree, Higher Education/Higher Education Leadership
Utica College of Syracuse University 2004 — 2011
Bachelor of Science (B.S.), Business Management; Human Resources
United States Army Reserve November 2011 - Present
Verizon Wireless September 2011 - Present
United States Army Reserve August 2011 - January 2013
US Army June 2010 - August 2011
Verizon Wireless October 1994 - June 2010
United States Army Reserve April 2008 - May 2010
US Army December 2006 - March 2008
US Army July 2005 - November 2006
Capital University February 2001 - June 2005
United States Army Reserve August 1986 - February 2001
Skills
Green IT, Security, Program Management, Operations Management, Team Building, Team Leadership, Vendor Relations, Process Improvement, IT Management, Network Security, Mentoring, Strategic Planning, Integration, Enterprise Architecture, Business Management, Vendor Management, Problem Solving, SDLC, Change Management, Security Clearance, Data Center, Telecommunications, Mergers, Organizational..., Cloud Computing, ITIL, Business Analysis, Firewalls, Cross-functional Team..., Outsourcing, Contract Negotiation, IT Operations, Troubleshooting, Contract Negotiations, Coaching, Disaster Recovery, Management Consulting, Compliance, Risk Management, Management, Project Management, Wireless, Training, Six Sigma, Mobile Devices, Salesforce.com, Virtualization, Budgets, System Deployment, Strategy
Education
Capital University Law School 1993 — 1998
JD
Capital University - School of Management 1991 — 1997
MBA
University of Louisville 1984 — 1988
BSBA
St Xavier High School Louisville, KY 1980 — 1984
High School Diploma
St. Gabriel Catholic School 1971 — 1980
Novo Nordisk January 2014 - Present
First Energy April 2013 - January 2014
Verizon Wireless August 2011 - April 2013
Capital University September 2010 - May 2011
SportsOhio May 2010 - August 2010
Baker,Dublikar,Beck,Wiley & Mathews May 2009 - August 2009
Buddy's Bar and Grill June 2008 - August 2008
Maxim Enterprises December 2006 - May 2007
Skills
Sales
Education
Capital University - School of Management 2007 — 2011
Leadership and Management & Marketing
Verizon Wireless August 2013 - Present
U.S. Cellular May 2007 - May 2013
JPMorgan Chase August 2006 - April 2007
American Eagle Outfitters January 2003 - October 2006
Skills
Sales, Leadership, Sales Management, Management, Retail, Coaching, Communication, Customer Experience, Customer Service, Microsoft Word, Organizational..., Store Management, Analysis, Customer Retention, Lead Generation, Market Research, Marketing Strategy, People Skills, Merchandising, Time Management, Visual Merchandising, Social Networking
Education
University of Cincinnati 2000 — 2001
Pre-Medicine Biolgy
Capital University 1996 — 1999
Pre-Medicine Biology
Humana Inc. November 2007 - Present
American InterContinental University January 2011 - March 2012
Strayer University June 2010 - April 2011
Kell Consulting, LLC April 2005 - November 2008
Sprint/Nextel - Nextel Partners November 1999 - April 2005
Bristol-Myers Squibb March 1998 - October 1999
Verizon Wireless September 1993 - February 1998
Merrill Lynch January 1993 - May 1993
Entrepreneur December 1992 - December 1992
Skills
Talent Management, Management Consulting, Instructional Design, Training, Coaching, Performance Management, Team Building, Public Speaking, Process Improvement, Leadership Development, Staff Development, Strategic Planning, Data Analysis, Project Management, Change Management, Leadership, Program Management, Strategy, Human Resources, Performance Improvement, Consulting, Employee Relations, Account Management, Business Planning, Employee Training, Workshop Facilitation, Analysis, Recruiting, Marketing Strategy, Sales, Organizational..., Start-ups, Marketing, Management, Executive Coaching, Operations Management, Interviews, Sales Management, Outsourcing, Sales Operations, Sourcing, Organizational..., Conflict Resolution, Project Planning, Time Management, Business Process..., Employee Engagement, Career Development, Organizational Design
Education
Capella University 2005 — 2010
PhD, Organization & Management, Leadership
Eastern Kentucky University 1995 — 1997
MBA, Management
University of Kentucky 1989 — 1993
BS, Communications, Business
Defiance Public Library System June 2013 - Present
Jamberry Nails March 2013 - Present
Defiance Public Library October 2010 - May 2013
1154 LILL STUDIO August 2012 - March 2013
Northwest Ohio Educational Service Center (NWOESC) September 2010 - May 2011
Complete Wireless Solutions August 2008 - August 2010
Verizon Wireless March 2006 - August 2008
Verizon Wireless July 2007 - October 2007
Verizon Wireless May 2005 - March 2006
Verizon Wireless May 2004 - May 2005
Skills
Microsoft Office, Customer Service, Social Media, Teaching, Research, Library, Microsoft Word, Public Speaking, PowerPoint, Cataloging, Information Literacy, Editing, Library Instruction, Fundraising, Presentations, Community Outreach, Event Planning, Policy
Education
Capella University 2006 — 2008
Masters of Education, Training and Performance Improvement
The Defiance College 1998 — 2002
Bachelor of Arts (B.A.), Communications and Public Relations
Ayersville High School 1994 — 1998
College Prep Diploma
Columbus State Community College
Digital Design and Graphics
American Express May 2014 - Present
American Express July 2012 - Present
American Express May 2011 - August 2011
Clearwire August 2009 - November 2010
Verizon Wireless May 2006 - December 2008
MCI May 2005 - August 2005
Briggs & Stratton May 2004 - August 2004
Briggs & Stratton May 2003 - August 2003
Skills
Marketing Strategy, Marketing, Account Management, Social Media Marketing, Event Planning, Sales, Project Management, Strategic Planning, Competitive Analysis, Customer Service, Marketing Communications, Advertising, Cross-functional Team..., Salesforce.com, Social Media, Microsoft Office, Microsoft Excel, B2B, PowerPoint, Forecasting, B2B Marketing, Teamwork, Analytics, Marketing Management, Merchandising, Team Leadership, Retail, Direct Sales, Event Management, Customer Retention, CRM, Training, Knowledge Management, Promotions, Management, Budgets, Sales Process, Telecommunications, Time Management, Direct Marketing, Email Marketing, Market Analysis, Segmentation, Multi-channel Marketing, Customer Experience, Market Planning, Corporate Communications, Brand Awareness, Customer Insight, New Business Development
Education
Clark Atlanta University 2010 — 2012
Master of Business Administration (MBA), Marketing
Capital Normal University 2011 — 2011
Master of Business Administration (M.B.A.), Study Abroad - International Marketing
Clark Atlanta University 2002 — 2006
BA, Marketing & Management
Riverside University
Apple August 2015 - Present
Franklin County Municipal Court January 2003 - Present
Apple July 2015 - August 2015
Apple April 2015 - June 2015
Z Wireless - Verizon Premium Wireless Retailer 2014 - February 2015
Progressive Insurance 2013 - 2014
Verizon Wireless May 2009 - July 2013
Verizon Wireless 2013 - 2013
Verizon Wireless 2008 - 2009
CVS Pharmacy 2007 - 2008
Skills
Sales, Sales Management, Retail Sales, Customer Satisfaction, Customer Relations, Customer Retention, Technical Support, Customer Service, Troubleshooting, Telecommunications, Customer Experience, Team Leadership, Inventory Management, Management, Wireless, Coaching, Call Centers, Retail, Mobile Devices, Team Building, Problem Solving, Public Speaking
Education
Wright State University 2003 — 2004
Education
Capital University Law School
license, mediation
Livingston Enterprises LLC March 2015 - Present
ThyssenKrupp April 2013 - December 2013
Dell January 2013 - April 2013
Canvas IT July 2012 - January 2013
Verizon Wireless February 2010 - July 2012
ProSys Information Systems September 2009 - November 2009
AT&T March 2009 - November 2009
American Red Cross May 1999 - November 2008
Education
Capella University 2015 — 2017
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
University of Phoenix 2008 — 2012
Bachelor of Science in IT, Information Technology
Bright House Networks 2011 - Present
EarthLink 2009 - 2011
Windstream 2006 - 2009
Verizon Wireless 2001 - 2006
Venator Group 1992 - 2001
Hush Puppies Retail, Inc. 1990 - 1992
Skills
Microsoft Excel, Direct Sales, Microsoft Office, VoIP, PowerPoint, Solution Selling, Microsoft Word, Telecommunications, Customer Service, Managed Services, Marketing, Customer Satisfaction, Customer Retention
Education
Capella University 2011 — 2015
BS In Business , Specialization in Health Care Management ., BS In Business, Specialization in Health Care Management .
Dover Business College 2000 — 2001
Certification, Computer Information Specialist, 3.0 GPA
Ramapo College of New Jersey 1995 — 1996
Business Law
Triton College 1989 — 1992
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Verizon Wireless Enrollment CounselorCapella UniversityJanuary 2014 - Present
Education
Capella University 2014 — 2017
Bachelor's degree, Business Administration and Management, General
Verizon Wireless September 2014 - Present
University of Arkansas for Medical Sciences May 2014 - May 2014
Windstream Communications August 2013 - February 2014
Hewlett-Packard June 2012 - July 2013
AT&T Mobility December 2005 - May 2011
Kroger June 2002 - March 2005
RadioShack 2004 - 2005
Skills
Linux, Mac OS, Windows Server, Microsoft Office, Microsoft Works, Customer Service, Wireless Networking, Network Programming, Technical Writing, HTML, Enterprise Architecture, WAN, Social Networking, Wireless, LAN-WAN, Network Administration, Troubleshooting
Education
Capella University 2012 — 2014
Master of Science, System, Networking, and LAN/WAN Management/Manager
Strayer University 2010 — 2012
MS, Information Systems
University of Arkansas at Little Rock 2000 — 2004
Bachelor of Science (B.S.), Speech-Language Pathology/Pathologist
Verizon Wireless August 2010 - Present
Verizon Wireless November 2008 - August 2010
Verizon Wireless January 2007 - November 2008
Time Warner Cable August 2005 - September 2006
Cleveland State University March 2005 - April 2006
Pizza Hut April 1999 - November 2000
Skills
Call Center, Training, Coaching, Team Building, Leadership, Account Management, Sales, Customer Retention, Customer Service, Organizational..., Call Centers, Analysis, Process Improvement, Cross-functional Team..., Management, Team Leadership, Employee Training, Troubleshooting
Education
Southern New Hampshire University 2014 — 2017
Master of Business Administration (M.B.A.), Operations and Supply Chain
Kaplan University 2012 — 2014
Master of Science (MS), Management/HR Specialization
Capella University 2009 — 2012
Master of Science (MS), Industrial and Organizational Psychology
Cleveland State University 2001 — 2006
Bachelor of Arts (B.A.), Psychology
Verizon Wireless July 2014 - Present
So Fly Management May 2013 - Present
Chase November 2013 - June 2014
Safelite AutoGlass May 2011 - November 2013
Ohio Public Defender September 2010 - January 2012
Skills
Music Industry, Social Media Marketing, Public Relations, Advertising, Customer Service, Event Planning, Event Management, Social Media, New Media, Public Speaking, Sales, Team Building, Leadership, Strategic Planning, Fundraising
Education
Full Sail University 2012 — 2013
Master of Science (M.S.), Entertainment Business
Capital University Law School 2010 — 2013
Doctor of Law (J.D.), Dispute Resolution
Norfolk State University 2008 — 2010
Master of Arts (M.A.), Media Management
Oakland University 2003 — 2005
Bachelor of Arts (B.A.), Journalism
Verizon Wireless October 2006 - Present
Skills
Telecommunications, 3G, GSM, IP, Testing, Troubleshooting, Switches, Unix, Integration, GPRS, Routing
Education
Capella University 2014 — 2017
Psychology, Industrial/Organizational Psychology
Strayer University 2011 — 2013
Master of Business Administration (MBA), Human Resources Management and Services
Army National Guard October 2014 - Present
Verizon Wireless April 2014 - Present
Citadel Security 2013 - 2014
U.S. Cellular January 2013 - May 2013
Dubuque County Sheriffs Department March 2011 - November 2012
U.S. Cellular October 2007 - December 2010
Skills
productivity..., sales, Marketing, point of sale systems-, Microsoft Outlook, Weapons Handling, Supervisory Skills, Legal Writing, Report Writing, Customer Service, Customer Satisfaction, Customer Retention, New Customer..., Team Building, wireless software..., Microsoft Office, Security, CCTV, Microsoft Excel, Typing, Sales
Education
Capella University 2012 — 2014
Masters of Social Sciences, Human Behavior
University of Dubuque 2007 — 2011
Bachelor of Arts (B.A.), Criminal Justice/ Sociology
Insperity September 2013 - Present
Insperity March 2008 - Present
Verizon Wireless June 2005 - March 2008
Verizon Wireless January 2000 - June 2005
Skills
ADDIE, Analysis, Blended Learning, Business Intelligence, Call Center, Change Management, Coaching, Conflict Resolution, Curriculum Design, Customer Satisfaction, Customer Service, Employee Engagement, Employee Relations, Employee Training, Executive Coaching, Human Resources, Instructional Design, Instructor-led Training, Leadership, Leadership Development, Learning Management, Management, Management Consulting, Needs Analysis, Onboarding, Organizational..., Organizational..., Performance Consulting, Performance Improvement, Performance Management, Process Improvement, Program Management, Project Management, Public Speaking, Recruiting, Strategy, Talent Management, Team Building, Team Leadership, Training, Training Delivery, Workshop Facilitation, Succession Planning, Career Development, Call Centers
Education
Capella University 2009 — 2014
BS- 2014, Psychology
Coach Training Alliance 2012 — 2013
Certified Coach
Verizon Wireless May 2012 - Present
Verizon Wireless August 2009 - May 2012
Verizon Wireless January 2009 - August 2009
Verizon Wireless June 2007 - January 2009
Skills
Telecommunications, Microsoft Office, Management, Technology, People-oriented, Time Management, Employee Relations, Customer Service, Customer Satisfaction, Technical Support, Leadership, Networking, Interviews, Troubleshooting, Coaching, Customer Retention, Call Centers, Training
Education
Capital University
T-Mobile 2014 - 2015
AT&T Mobility 2013 - 2014
Duane Morris, LLP [Robert Half Legal] 2012 - 2013
Clearwire Corp. (CLEAR) 2009 - 2011
Verizon Wireless 2008 - 2009
Wireless Facilities, Inc. 2006 - 2008
Faulk & Foster Real Estate 2005 - 2006
Law Offices of Michael J. McCrery 2002 - 2005
Richard Connor Riley & Associates 1996 - 2001
Sprint PCS 1998 - 1999
Skills
Contract Negotiation, Zoning, Real Estate, Leases, Analysis, Negotiation, Wireless, Licensing, Cellular Communications, Telecommunications, Management, Corporate Law, Courts, Regulations, Risk Management, Land Use, Project Management, Microsoft Office, Civil Litigation, Contract Management, Litigation, Due Diligence, Dispute Resolution, Legal Writing, Policy, Real Estate Transactions, Microsoft Excel, Site Acquisition, Construction, Corporate Governance, Cross-functional Team..., Commercial Litigation, Arbitration, Microsoft Word, Project Planning, Legal Research, Litigation Support, Problem Solving, Word, Excel, Real Estate Development, Public Speaking, Supervisory Skills, Cellular, Permit Hearings, Expert Organizational..., Cost Savings, Photography, Staff Training, Small Cells
Education
Capital University Law School 1983 — 1987
JD, Law
The Ohio State University Fisher College of Business
BS, Accounting
SAP May 2011 - Present
Verizon Wireless 2000 - 2011
United States Marine Corps June 1990 - November 1995
Skills
Visio, Enterprise Software, TCP/IP, Requirements Analysis, Telecommunications, Computer Hardware, Unix, XP, SharePoint, Troubleshooting, Security, Visual Studio, VoIP, Data Center, Management, Project Management, Training, Wireless, Analysis, Microsoft SQL Server, Cloud Computing, Technical Support, Networking, Wireless Networking, System Deployment, Software Documentation, Integration, Databases, Operating Systems, Windows XP, Team Management, ERP
Education
Capella University 2011 — 2013
Doctor of Philosophy, Information Technology Management
Keller Graduate School of Management of DeVry University 2009 — 2010
Master of Business Administration (MBA), Major or fieMBAld of study
HJ Earthbound Cleaning April 2004 - Present
Lawn Care Maintanance April 2004 - Present
CMS Schools August 2005 - July 2011
Verizon Wireless February 2001 - May 2004
International Tape Company August 2001 - April 2004
Skills
Commercial Cleaning, Customer Service, Public Speaking, Problem Solving, Customer Relations, Account Management, Team Building, Strategic Planning, Microsoft Office, Sales Management, Consultative Selling, Social Media, Advertising, Marketing Strategy, Public Relations, Online Marketing, Supervisory Skills, Outlook, Mentoring, Cold Calling, Coaching, Time Management, Small Business, Budgeting, Word, SEO, PowerPoint, Administration, Sales Support, Excel, Customer Focus, Access, Marketing Materials, Scheduling, Vendor Relations, Planning, Event Planning, B2B, Promotions
Education
Capella University 2008 — 2011
PHD, Education
Columbia College 1996 — 2000
BA, Social Work
Verizon Wireless September 2012 - Present
VerizonWireless October 2006 - Present
South West Data Solutions January 2006 - Present
Pinal Gila Community Child Services April 2000 - October 2006
Infrastructure January 2000 - January 2006
ValueOptions January 1999 - January 2000
Pinal County January 1997 - January 1999
Skills
3G, 4G, Account Management, B2B, BGP, CDMA, Cellular Communications, Cisco Technologies, Cloud Computing, Customer Retention, Data Center, Direct Sales, Disaster Recovery, Enterprise Software, LTE, Leadership, M2M, Management, Market Research, Mobile Devices, Mobile Technology, Network Administration, Network Design, Networking, Requirements Analysis, Sales Process, Security, Servers, Smartphones, Solution Selling, Strategic Planning, Strategy, Switches, Telecommunications, Testing, Troubleshooting, VPN, VoIP, WAN, Wireless, Wireless Networking, Unified Communications, Managed Services, MPLS, Strategic Partnerships, Customer Service
Education
Capella University 2002 — 2005
Information Technology
Rio Salado Community College 2000 — 2002
Computer Networking
Rio Salado College 2000 — 2001
AA, IT
Verizon Wireless October 1999 - Present
Military January 2003 - March 2011
Skills
Telecommunications, Wireless, Call Center, Cellular Communications, CDMA, Customer Satisfaction, LTE, VoIP, Customer Experience, Troubleshooting, EVDO, 4G
Education
Webster University 2012 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations
Capella University 2009 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Starcom Mediavest Group June 2015 - September 2015
PricewaterhouseCoopers (Contractor thru Adecco Staffing) February 2014 - December 2014
Scripps Networks Interactive Inc. June 2012 - July 2013
The Nielsen Company August 2011 - October 2011
New York University June 2011 - August 2011
Tennessee Department of Health October 2009 - May 2011
Verizon Wireless June 2008 - August 2008
Cumulus Media May 2005 - September 2006
Skills
Marketing Strategy, Analytics, Advertising, Social Media, Microsoft Office, Nielsen NPOWER, Rentrak, Business Writing, Competitive Analysis, Data Analysis, Marketing, Marketing Research, MRI, Omniture, Simmons, Star Media ( StarTrak,..., Sysomos, Research
Education
New York University 2011 — 2011
Certification, Nielsen TV Audience Measurement
Clark Atlanta University 2007 — 2009
MBA, Marketing
Capital Normal University 2007 — 2008
Studied Abroad (Beijing, China), International Business and Marketing
Hampton University 2002 — 2006
BA, Advertising, (Dean's List 2002 - 2006)
Verizon Wireless June 2015 - Present
Verizon Wireless April 2014 - June 2015
Verizon Wireless June 2012 - April 2014
Verizon Wireless March 2012 - June 2012
Verizon Wireless December 2009 - March 2012
Verizon Wireless January 2009 - December 2009
Alltel May 2008 - January 2009
Alltel April 2007 - May 2008
Midwest Wireless / Alltel April 2007 - April 2007
Midwest Wireless August 2006 - April 2007
Skills
Wireless, Wireless Networking, IP, Troubleshooting, Telecommunications, CDMA, Computer Network..., 4G, Networking, LTE, Ethernet, Switches, Cellular Communications, Integration, VoIP
Education
Capella University 2011 — 2015
Bachelor's degree
South Central Technical College 2000 — 2002
AAS
Adams Outdoor Advertising July 2014 - Present
Adams Outdoor Advertising October 2010 - July 2014
Adams Outdoor Advertising October 2009 - October 2010
IEG, LLC October 2008 - October 2009
Verizon Wireless November 2006 - March 2008
Jefferson Wells 2005 - 2006
U.S. Cellular 2003 - 2005
Park Bank 2002 - 2004
Monona State Bank 1998 - 2002
Spark Services, Inc 1998 - 1999
Skills
Media Buying, Public Speaking, Event Marketing, Sponsorship, Advertising, Event Management, Contract Negotiation, New Business Development
Education
Capella University 2013 — 2014
Master of Business Administration (MBA), Marketing
University of Wisconsin-Stevens Point 1986 — 1991
Bachelor of Science (B.S.), Communication
Verizon Wireless May 1993 - Present
NCR Corporation August 1982 - May 1990
Skills
Wireless, M2M, Strategic Solutions, Contract Negotiating, Legal Issues, Solution Selling, Contract Negotiation, Management, Account Management, Strategic Partnerships, Strategy, Telecommunications, Sales, Salesforce.com, Sales Operations, Cold Calling, Sales Process, Direct Sales, Sales Management, Selling, Mobile Devices, B2B, Managed Services, SaaS, Sales Presentations
Education
Capital University Law School 1998 — 2002
J.D., Law
University of Iowa
Bachelor Bus Administration, Marketing
Ameriprise Financial Advisors 2007 - Present
Verizon Wireless September 1999 - May 2007
Education
Ohio Dominican University 2004 — 2007
Capital University - School of Management 1999 — 2001
PrimeWest Health May 2012 - Present
Verizon Wireless August 2008 - May 2012
Rural Cellular Corporation May 2008 - May 2012
Rural Cellular Corporation May 2003 - May 2008
Radio Shack - Dealer April 1995 - May 2003
Annova Enterprises, Inc 1993 - 1995
Central Center for Family Resources 1990 - 1993
Skills
Telecommunications, Process Improvement, Wireless
Education
Capella University 2009 — 2014
Bachelor's degree, Accounting
Hennepin Technical College 1986 — 1989
Diploma Program, Accounting
Jefferson Sr High 1984 — 1986
Verizon Wireless 2006 - Present
Skills
MS Project, Financial Analysis, Employee Training, Process Improvement, Change Management, Access, Business Analysis, Inventory Management, Project Management, Customer Service, Leadership, Microsoft Office, Microsoft Excel, PowerPoint, Vendor Management, Cost Accounting, Management, Business Process..., SQL, Microsoft Word
Education
Capital University 1996 — 2000
Clayton County Public Schools February 2015 - Present
Verizon Wireless April 2007 - April 2015
Verizon Wireless September 2011 - August 2012
Verizon Wireless September 2009 - September 2010
Clayton County Public Schools January 2003 - January 2007
Georgia Department of Human Resources August 2004 - December 2005
Delta Air Lines March 1998 - November 2002
Skills
Wireless Networking, Cellular Communications, Call Centers, Technical Support, Mobile Devices, 4G, 3G, Telecommunications, Troubleshooting, LTE, Wireless, VoIP, Microsoft Excel, Microsoft Word, Microsoft Office, SharePoint, Airline Reservations, Child Support, Training, Employee Training, Customer Experience, Mobile Technology, Coaching, Mobile Communications, Blackberry, CDMA, GSM
Education
Capella University 2008 — 2011
Master of Arts (MA), K-12 Studies
Georgia State University 2000 — 2006
B.A, Speech
Georgia State University 2000 — 2006
B.A., Speech
University of Phoenix
Master of Education (M.Ed.), Special Education
Verizon Wireless November 2014 - Present
Verizon Wireless June 2013 - Present
Reminger Co. LPA May 2012 - May 2013
Bricker & Eckler LLP January 2007 - May 2012
Skills
Litigation, Legal Research, Legal Writing, Civil Litigation, Legal Assistance, Courts, Commercial Litigation, Westlaw, Corporate Law, Litigation Support, Mediation, Appeals, Lexis, Bankruptcy
Education
Capital University Law School 2009 — 2013
Juris Doctorate
University of Central Florida 2001 — 2005
Bachelor of Science (B.S.), Legal Studies, General
Verizon Wireless June 2005 - Present
Verizon Wireless June 2005 - Present
C & W Consultants May 1995 - June 2005
City of Dearborn October 1990 - May 1995
Skills
Microwave, Site Acquisition, 4G, UMTS, LTE, Telecommunications, Wireless, Cellular Communications, CDMA, Contract Negotiation, 3G, GSM, Wireless Networking, WiMAX, Vendor Management, RF, Mobile Devices, Fiber Optics
Education
Capital University Law School 1987 — 1990
Juris Doctor
University of Michigan 1983 — 1987
Bachelor in General Studies, Political Science and Business
Verizon Wireless May 1993 - Present
NCR Corporation August 1982 - May 1991
Skills
Wireless, Managed Services, M2M, Data Center, Mobile Devices, Sales Operations, 4G, Account Management, Telecommunications, Sales Process, Solution Selling, Selling, Sales, Direct Sales, Contract Negotiation, Management
Education
Capital University Law School 1998 — 2002
JD, Law
University of Iowa - Henry B. Tippie College of Business
Business, Marketing
Information Technologies February 2007 - Present
Verizon Wireless February 2007 - Present
Skills
IT Project & Program..., Process Improvement, Management, Network Architecture, OSPF, Network Engineering, WAN, Routing, Cisco IOS, Vendor Management, Network Security, Active Directory, VMware ESX, Microsoft Exchange, Windows Server, Switches, Juniper, Routers, Troubleshooting, CCNP, EIGRP, CCNA, PDSN, Network Security...
Education
Capella University 2009 — 2011
Masters, IT Project Management
University of Houston - Sugar-land TX 2006 — 2007
Bachelors of Science, Computer and Information Sciences and Support Services
Verizon Wireless October 2011 - Present
Verizon Wireless December 2009 - September 2011
TELUS February 2000 - December 2005
Skills
Direct Sales, Project Management
Education
Douglas College 1998 — 2000
Capilano University 1996 — 1998
Verizon Enterprise Solutions August 2013 - Present
Verizon Wireless October 2010 - August 2013
Verizon Wireless October 2009 - October 2010
Verizon Wireless May 2008 - October 2009
Verizon Wireless September 2007 - May 2008
Verizon Wireless March 2007 - September 2007
Verizon Wireless December 2005 - September 2007
Verizon Wireless February 2005 - December 2005
Skills
Process Improvement, Leadership, Training, Management, Quality Assurance, Analysis, Forecasting, Project Management, Budgets, Procurement, Supply Chain Management, Outlook, Disaster Recovery, Financial Analysis, Time Management, Microsoft Excel, Technical Support, Mobile Devices, Vendor Management, Customer Retention, Wireless, Direct Sales, Telecommunications, Event Management, Event Planning
Education
Michigan State University 2012 — 2013
Master Certificate
Capella University
Bachelor
University of Notre Dame 2008 — 2008
Certificate
Cambria-Rowe Business College 2002 2001 — 2002
Associate
City of Fort Worth April 2015 - Present
Animato June 2014 - April 2015
City of Fort Worth October 2010 - June 2014
City of Fort Worth March 2008 - October 2010
American Messaging 2007 - 2008
American Messaging 2007 - 2008
Verizon Wireless 2004 - 2006
Skills
Visio, Access, System Administration, Personnel Management, Applicant Tracking..., Leadership Development, Performance Management, Program Management, Integration, Customer Service, Microsoft Office, Oracle, Consulting, Databases, Call Centers, Payroll, Government
Education
Capella University 2009 — 2013
Counseling
University of North Texas 1994 — 2000
Bachelor of Science (BS), Sociology
Arizona Department of Administration January 2015 - Present
Arizona Department of Economic Security October 2011 - January 2015
Verizon Wireless May 2006 - August 2009
University of Phoenix September 2005 - May 2006
Red Lobster April 2000 - September 2005
Skills
Employee Relations, Analysis, Negotiation, Customer Service, Administration, Excel, Coaching, Customer Relations, Team Building, Interviewing, Problem Solving, Outlook, PeopleSoft, PowerPoint, Word, Team Leadership, Scheduling, Employee Benefits, Interviews, Human Resources, HRIS, Microsoft Word, Performance Management, Talent Acquisition, Training, Conflict Resolution, Leadership, Management, Microsoft Excel, Onboarding, Policy, Organizational..., Recruiting, Strategic Planning, System Administration, Time Management, Workforce Planning
Education
Capella University 2009 — 2012
MBA, Specialization in Human Resource Management
Capella University 2007 — 2009
Bachelor of Science, Business Administation-Specialization in HRM
Western International University 2004 — 2006
AAB, Business
Verizon Wireless January 2007 - Present
Verizon Wireless January 2005 - January 2007
Verizon Wireless January 2002 - January 2005
Verizon Wireless January 2000 - January 2002
Verizon January 1998 - January 2000
Bell Atlantic December 1996 - January 1998
United States Navy January 1993 - December 1996
Skills
Wireless, Telecommunications, LTE, IP, Networking, 3G, Project Management, Change Management
Education
Capella University
Bachelors of Science, Information Technology
Villanova University
Masters Certificate in Advanced Project Management
Office Team July 2006 - Present
Wells Fargo March 2011 - October 2011
Pocket Communications December 2008 - March 2009
Verizon Wireless December 2006 - October 2008
Education
Capital Community College
Westover Job Corps Academy
Verizon Wireless May 2005 - Present
Primerica May 2009 - November 2010
Skills
Consultative Selling, Sales Process, Cold Calling, Customer Satisfaction, Account Management
Education
Capella University 2009 — 2011
Masters in Business Administration
Faulkner University 2007 — 2009
Bachelors in Human Resource Management
South Western City Schools August 2012 - Present
Verizon Wireless September 2007 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Teaching, Public Speaking
Education
Capital University 2010 — 2011
Secondary Education and Teaching
Elon University 2003 — 2007
Bachelor of Science (B.S.), Exercise/ Sports Science
South Carolina Judicial Department September 2013 - Present
Verizon Wireless May 2008 - July 2013
Verizon Wireless June 2004 - May 2008
Skills
Customer Service, Microsoft Office, Event Planning, Clerical Skills, Appointment Scheduling, Training, Records Management, Filing, Typing, HR Policies, Employee Relations, Attendance Management
Education
Capella University 2005 — 2008
Master's degree, Human Resources Management/Personnel Administration, General
Clemson University 1999 — 2003
Bachelor of Arts (B.A.), Psychology
Verizon Wireless 1999 - 2012
Education
Capella University 2010 — 2012
Master of Science (MS), Human Resources Management/Personnel Administration, General
University of Phoenix 2006 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Verizon Wireless October 2011 - Present
Verizon Wireless November 2008 - October 2011
FortWood Center July 2007 - November 2008
Skills
Talent Management, Microsoft Office, HRIS, PeopleSoft, People-oriented, Recruiting, Employee Training, Sales Management, SPSS
Education
Capella University 2009 — 2013
Master's degree, Human Resources Management and Services
The University of Tennessee at Chattanooga 2002 — 2006
Bachelor of Science (BS), Sociology
Nationwide Insurance September 2014 - Present
JC Pennys Distribution Center November 2013 - May 2014
Verizon Wireless December 1999 - March 2013
DFS Logistics November 1994 - November 1999
Skills
Telecommunications, Wireless, Call Centers, CDMA, Cellular Communications, VoIP, LTE, Customer Experience, 4G, Customer Retention, 3G, T1, GSM, IP, Mobile Devices, Customer Satisfaction, Computer Network..., Telephony, Troubleshooting, Ethernet
Education
Capital University 2010 — 2014
Business Administration, Management and Operations
Verizon Wireless October 1997 - Present
Skills
Solution Selling, Direct Sales, Wireless, Telecommunications, Account Management, Sales Process, Customer Retention, Cold Calling, Managed Services, Sales Operations, Unified Communications, B2B
Education
Capital College, Pennsylvania State University 1983 — 1985
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Widener University-Delaware Campus 1981 — 1983
Associates of Design, Fashion Merchandising
Boeing June 2015 - Present
Northrop Grumman Corporation February 2011 - June 2015
Verizon Wireless January 2008 - February 2011
Verizon Wireless January 2000 - January 2008
GTE Wireless January 1995 - January 2000
Cellular One January 1989 - January 1995
Skills
Network Design, Wireless, Cisco Technologies
Education
Capella University 2004 — 2007
Master's Degree, Information Technology
University of Phoenix 2001 — 2004
Bachelor's Degree, Information Technology
Columbus State Community College 1983 — 1986
Associate's Degree, Electrical Engineering Technology