Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Verizon Wireless Employees
Comcast Cable September 2012 - Present
Verizon Wireless 2000 - June 2012
American Blinds, Wallpaper & More December 1999 - February 2000
Standard Federal Bank September 1998 - December 1999
Skills
Interpersonal, Communication, Decision-making, Leadership, Technical, Time Management, Conceptual, Negotiation, Listening, Sales, Retentive Memory, Persuasion, delegation, Accounting, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Delegation, Team Building, Team Leadership, Telecommunications, Training, Wireless
Education
Cody High School 1995 — 1998
Central Michigan University
Verizon Wireless September 1995 - Present
Airtouch Cellular/Verizon Wireless 1995 - Present
Verizon Wireless April 2005 - December 2007
Verizon Wireless January 2002 - March 2003
Verizon Wireless July 2001 - January 2002
AirTouch Cellular April 1997 - July 2001
AirTouch Cellular September 1995 - April 1997
IBM February 1976 - July 1992
Skills
Team Leadership, Process Improvement, Organizational..., Change Management, Telecommunications, Project Management, Employee Relations, Human Resources, Team Management, Recruiting, Staff Development, Strategic Planning, Project Planning, Customer Service, Leadership, Onboarding, Operations Management, Management, Cross-functional Team..., Hiring, Analysis, Employee Training, Sales, Sales Operations, Account Management, Contract Negotiation, Instructor-led Training, CRM, Needs Analysis, Business Process..., Customer Experience, Management Consulting, Negotiation, Sales Management, Direct Sales, Business Development, Business Analysis, Performance Consulting, Customer Retention, Retail, Succession Planning, Strategy, Time Management, Workshop Facilitation, Learning Management, PeopleSoft
Education
Central Michigan University 2008 — 2009
Master's of Education, Adult Education
North Carolina Agricultural and Technical State University 1971 — 1975
BA, Business Education
Verizon Wireless July 2013 - Present
Tie & Fashion Guy January 2013 - Present
CBS Radio July 2012 - May 2013
Target May 2010 - July 2012
MarketSource August 2006 - January 2009
Alltel May 2003 - September 2005
United States Air Force February 1996 - December 1997
Skills
Sales, Account Management, Customer Service, Sales Management, Marketing, Event Planning, Social Media, Team Building, Salesforce.com, Leadership, Management, Sales Presentations, Cold Calling, Event Management, Microsoft Office, Direct Sales, Training, Customer Satisfaction, Marketing Strategy, Recruiting, Business Development
Education
University of Houston 2015 — 2015
Liberty University 2014 — 2015
Master of Business Administration (MBA)
Central Michigan University
BS
University of South Carolina-Columbia
AA
Verizon Wireless October 2013 - Present
BeautiControl February 2005 - August 2014
Hide Away Bar & Grill August 2007 - September 2013
Lifetouch 2004 - 2008
Dental Health Professionals November 1995 - May 2004
Skills
Time Management, Event Planning, Customer Service, Sales Operations, Management, Human Resources, Process Scheduler, Employee Benefits, Microsoft Office, Microsoft Word, Sales, Team Building, Inventory Management, Microsoft Excel, Customer Satisfaction, Marketing, Recruiting
Education
Central Michigan University 1989 — 1993
Bachelor of Science (B.S.), Business Administration and Management, General
SAIC August 2015 - Present
The Kemtah Group, Inc. November 2014 - July 2015
The Kemtah Group, Inc. June 2014 - November 2014
The Kemtah Group, Inc. December 2013 - June 2014
Verizon Wireless January 2013 - December 2013
Verizon Wireless March 2011 - January 2013
Bank of America June 2006 - March 2011
Skills
Technical Support, Call Centers, Troubleshooting, Customer Service, Customer Satisfaction, Telecommunications, Computer Hardware, Call Center, Customer Experience, Mobile Devices, Account Management, Wireless Networking, Microsoft Office, Help Desk Support, Customer Retention, Wireless, LTE, CDMA, TCP/IP, BMC Remedy, Knowledge Management, Windows 7, Leadership, Security Clearance, Active Directory, System Administration, Networking
Education
The University of New Mexico - Robert O. Anderson School of Management 2007 — 2013
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Central New Mexico Community College 2006 — 2009
Management Information Systems, General
Quest Diagnostics October 2014 - Present
Quest Diagnostics May 2013 - September 2014
Quintiles November 2012 - May 2013
Verizon Wireless January 2012 - November 2012
Sanofi July 2005 - January 2012
Entertainment Publications November 2003 - July 2005
Enterprise Rent-A-Car May 1998 - March 2003
Skills
Business Plan writing &..., Promotional Events &..., Contract Negotiations, Market & Competitive..., Customer Acquisition..., Key Account Management, Medical Terminology, Technology proficient, Pricing & Proposals, Team Leadership, Persuasive..., Staff & Client Training, Client Relationships &..., District Team Trainer, Professional..., Marketing, Sales Operations, Contract Negotiation, Business Planning, CRM, Cardiology, Competitive Analysis, Leadership, Product Launch, Sales, Sales Presentations, Sales Force Development, Management
Education
Central Michigan University 1996 — 1998
BA, Interpersonal and Public Speaking; Marketing
Delta College * University Center MI 1993 — 1995
Associates Degree, Business Administration
Consumers Energy May 2015 - Present
College of Business Administration, Central Michigan University February 2015 - Present
Army National Guard February 2009 - Present
Verizon Wireless August 2013 - December 2013
Mount Pleasant Country Club January 2013 - May 2013
Central Michigan University ROTC May 2012 - December 2012
Skills
Public Speaking, Microsoft Office, Research, Organizational..., Project Coordination, Team Management, Microsoft Excel, Visual Basic, VB.NET, Basic HTML, SAP, Teamwork, Time Management, Leadership Development, Microsoft Word, Training, PowerPoint, Leadership, Management
Education
Central Michigan University 2014 — 2015
Master's Degree, Master of Science in Information Systems, Concentration in Enterprise Systems using SAP software, 3.7/4.0
Central Michigan University 2008 — 2013
Bachelor's Degree, Recreation Administration/Military Science, 3.4/4.0
Verizon Wireless November 2013 - Present
Verizon Wireless May 2013 - October 2013
Verizon Wireless September 2010 - 2013
Skills
Bilingual-English/Spanis..., Oral & Written...
Education
Central Michigan University 2006 — 2010
Bachelor of Arts (BA), Spanish and Organizational Communication
Central Michigan University
Master's Degree, Human Resource Administration
NINA & Associates ENT January 2012 - Present
BHGRE METROBROKERS August 2002 - Present
Verizon Wireless October 1993 - April 2002
GTE/Contel Cellular 1993 - 1995
General Motors Corporation August 1990 - January 1993
Skills
Facilities Management, Project..., Operations Management, Contract Negotiation, Purchasing, Contract Management, Marketing Research, Marketing Strategy, Life Coaching, Property Management
Education
Central Michigan University
MSA, Administration
Detroit College of Business
Bachelor, Business Administration
AMI Strategies July 2013 - Present
Budco June 2013 - July 2013
Verizon Wireless 2011 - 2012
Verizon Wireless 2008 - 2012
GBS Document Solution December 2004 - May 2007
Skills
Employee Training, Customer Service, Management, Customer Experience, Microsoft Office, Telecommunications, Auditing, Project Management, PowerPoint, Microsoft Excel, Microsoft Word, Process Flow..., Vendor Management, Analysis, Reporting & Analysis, Data Entry, Software Documentation, Leadership, Team Building, Call Centers, Invoicing, Sales Management, Direct Sales, Process Improvement, Communication, Technical Support, Account Management, Allocations, Data Circuits, Negotiation, Reports, Cost Variance Analysis, Dispute Resolution, Cost Savings, Escalation Resolution, Customer Satisfaction, Sales, Team Leadership, Training, Customer Retention, Troubleshooting, Public Speaking, Wireless, Outlook, Circuit Analysis, Time Management, Coaching, General Ledger, Cost Center Management, Strategic Planning
Education
Central Michigan University 2013 — 2016
Bachelor's Degree, Integrated Leadership- Public Sector
Oakland Community College 2005 — 2010
Associate's degree, Liberal Arts and Sciences, Broadcast Technology, 4.0
Specs Howard School of Media Arts 2007 — 2008
Certification, Radio and Television Broadcasting Technology, 3.0
Hearst Television July 2013 - April 2015
Dex One September 2011 - March 2012
Verizon Wireless January 2000 - January 2011
Voicestream August 1998 - January 2001
Skills
Leadership, Account Management, Sales, Marketing, Customer Satisfaction, Management, Social Media, Telecommunications, Retail, Public Relations, Coaching, Customer Service, Employee Relations, Budgets, Negotiation, Adobe Creative Suite, InDesign, Newsletters, Microsoft Excel, Mac, Social Media Marketing, Advertising, Marketing Strategy, SEO, Digital Media, Competitive Analysis, Social Networking, Online Marketing, B2B, Online Advertising, Lead Generation, Sales Presentations, Analysis, Direct Marketing, Public Speaking, Interviews, Digital Marketing, Market Planning, Google Adwords, SEM, Marketing Communications, Time Management, Team Leadership, Recruiting, Event Planning, Customer Experience, Advertising Sales, Training, PowerPoint, Human Resources
Education
Strayer University 2011 2009 — 2011
Master of Business Administration, International Marketing
The University of New Mexico 2001 — 2007
Bachelor of Arts and Science, Journalism and Mass Communication concentration in advertising
Central New Mexico Community College 1998 — 2001
Associates, Liberal Arts
Verizon Wireless April 2014 - Present
Best Buy April 2013 - April 2014
Best Buy December 2012 - April 2013
Best Buy July 2010 - December 2012
Saginaw Bay Human Services August 2009 - May 2010
Crisis Center Inc; Listening Ear February 2008 - April 2009
Kmart Corporation April 2007 - February 2008
Tim Hortons October 2006 - April 2007
Staples August 2004 - December 2005
Skills
Cellular Communications, Wireless Broadband, Microsoft Office, HTML, Typing, Merchandising, Visual Merchandising, Wireless Networking, Broadband, Mobile Devices, Mobile Applications, Mobile Technology, Mobile Communications, Mobile Internet, Android, iPhone, Blackberry, Mental Health, Mental Health Care, Healthcare, Direct Patient Care, Office Management, Paperwork, Making Connections, English, English grammar, Psychology, Editing, Proofreading, Customer Service, Management, Sales, Critical Thinking, Microsoft Excel, Facebook, Phone Etiquette, Telephone Skills, Creative Writing, Retail Sales, Interviews, Social Networking, Resume Writing, Time Management, Cashiering, Cash Register, Customer Satisfaction, Customer Experience, Goal Oriented, Process Scheduler
Education
Central Michigan University 2005 — 2009
Bachelor, English, Psychology
Mid Michigan Community College 2006 — 2007
General studies, Psychology
Macomb Community College 2003 — 2005
General studies, English
Talbott Construction February 2008 - Present
Verizon Wireless July 2013 - December 2013
Acclaim Home Health Services March 2013 - July 2013
Harbor Light Hospice April 2010 - April 2013
Best Buy May 2006 - February 2007
Skills
Customer Service, Direct Patient Care, Marketing, Technical Support, Maintenance & Repair, Cleaning, Cpr Certified, Compassion, Patient Safety, AED, Telephone Skills, Customer Retention, End of Life, Cashiering, Friendly Personality, Elder Care, Medical Records, CPR Certified, Customer Satisfaction, Home Care, Patient Advocacy, Inventory Management, Leadership
Education
Central Ohio Technical College 2010 — 2012
Licensed Practical Nurse Cert., Nursing Education
Digital Moxy Marketing March 2011 - Present
Boomtime August 2014 - February 2015
Ballantine Digital Media June 2013 - August 2014
Dex Digital August 2011 - March 2013
tw telecom, inc. March 2010 - January 2011
Qwest Communications November 2008 - March 2010
Verizon Wireless March 2007 - October 2008
Verizon Wireless 2000 - March 2007
Sprint Communications Corp. June 1998 - September 2000
Territorial Landscape Company April 1995 - June 1998
Skills
Sales Process, Cold Calling, Sales Operations, Selling, New Business Development, Solution Selling, Sales Management, Social Media Marketing, B2B, Lead Generation, Digital Marketing, Marketing, Sales, SEO, Account Management, Customer Retention, Marketing Strategy, Contract Negotiation, Direct Sales, Leadership, Telecommunications, Google Adwords, Social Networking, Sales Presentations, Advertising Sales, Quotas, Advertising, Digital Media, Online Advertising, Salesforce.com, Management, Training, Online Marketing, SEM, Co-location, Deal Closure, Market Penetration, Google Adwords..., Leadership Development, Contract Negotiations, Paid Search Campaigns, Market Planning, Team Building, Consultative Selling, Closing Deals, Negotiation, Talent Acquisition, Recruiting, Business Development, Integrated Marketing
Education
Central New Mexico Community College
Business, Management, Marketing, and Related Support Services
Highland High School 1983 — 1987
High School, GED
ManpowerGroup April 2015 - Present
North American Bancard October 2014 - February 2015
Metro Cars February 2014 - June 2014
Aerotek April 2013 - February 2014
Verizon Wireless October 2009 - June 2012
Critical Signal Technologies, Inc. August 2008 - February 2010
Verizon Wireless 2008 - 2009
Verizon Wireless 2005 - 2009
Pepsi Bottling Group March 2004 - July 2005
Nikki D's Urban Wear 2002 - 2005
Skills
Customer Support, Sales, Sales Support Associate, Administrative Work, Excellent Customer..., Strategic thinking, Make sound decisions, Time management, Build relationships, Negotiation Skills, Data Entry, Health Care Monitoring, Dispatcher, Owner-managed businesses, Job Scheduling, Buyer, Networking, Social Media, Microsoft Word, Basic Excel, Leadership, Team Motivation, Flexible to Change, Flexible approach to..., Adaptability, Quality Assurance, Build Rapport, Customer Service, Process Improvement, Social Networking, Applicant Tracking..., Team Building, Software Documentation, Negotiation, Management, Employee Training, Team Leadership, Coaching, Onboarding, Call Centers, Invoicing, Cold Calling, Hiring, New Hire Orientations, Conflict Resolution, Strategic Thinking, Technical Support, Customer Satisfaction, Recruiting, Telephone Skills
Education
Central Michigan University 2011 — 2013
Master of Science Administration, Organizational Leadership, 3.5
Central Michigan University 1999 — 2002
Bachelor of Applied Science (B.A.Sc.), Public Administration
St. Bartholomew
Verizon Wireless December 2014 - Present
CDW July 2014 - Present
Mercy Home for Boys and Girls July 2013 - July 2014
Northwest Regional Youth Center January 2011 - May 2012
Skills
Community Outreach, Social Services, Program Development, Nonprofits, Case Management, Fundraising, Crisis Intervention, Mental Health, Event Planning, Psychotherapy, Research, Program Evaluation, Group Therapy, Youth Development, Youth Mentoring
Education
Central Michigan University
Public Administration with a concentration in Community Develpoment
Central Michigan University
B.S. Public Administration
Verizon Wireless January 2015 - Present
The Walt Disney Company January 2013 - Present
Central Michigan University August 2012 - Present
John Deere May 2014 - August 2014
Crain Communications June 2012 - August 2012
Burger King Corporation March 2008 - August 2012
Skills
Logistics, Supply Chain Management, Customer Service, Supervisory Skills, Leadership, Inventory Management, Supply Chain, Operations Management, Negotiation, Process Scheduler, Microsoft Office, Microsoft Excel, Transportation, Warehousing, Logistics Management, Social Media, Public Speaking, PowerPoint, Teamwork, Time Management
Education
Central Michigan University 2010 — 2015
Bachelor of Science in Business Administration, Logistics Management; Marketing
Macomb Community College 2010 — 2012
Verizon Wireless October 2006 - Present
Qwest August 2005 - October 2006
Sprint January 1997 - June 2002
MCI Corporation January 1994 - December 1996
Vatious WISP,s British Telecom, K.P.N & Bezeq Telecom May 1988 - January 1994
Skills
Wireless Services, Mobility Solutions, M2M, Wireless Solutions, Wireless Voice, Solutions Marketing, Sales, Cloud Computing, Solution Selling, Account Management, Marketing, Wireless, Telecommunications, Mobile Devices, Customer Retention, Mobile Technology, Direct Sales, Cold Calling, Computer Hardware, Sales Management, Customer Service, Salesforce.com, Management
Education
Central Michigan University 1987 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General, A
Verizon Wireless October 2012 - Present
Verizon Wireless August 2006 - October 2012
Sento October 2004 - June 2006
Skills
Telecommunications, Direct Sales, Wireless, Solution Selling, Mobile Devices, Customer Retention, Cellular Communications, Sales Process, Sales Operations, Managed Services, Account Management, Call Centers, Customer Experience, Salesforce.com, Mobile Technology, VoIP, MPLS, M2M, B2B, Sales, Cloud Computing, Team Leadership, CDMA, 4G, LTE, Business Development, SaaS, New Business Development, Product Management, Networking, Cold Calling, Wireless Networking, Project Management, Business Strategy, Team Building, Project Planning, Unified Communications, Sales Presentations, Customer Satisfaction, Selling, Channel Partners, Management, Sales Management, Leadership, Enterprise Software, Strategic Partnerships, Training, Customer Service, CRM, Product Marketing
Education
The University of New Mexico - Robert O. Anderson School of Management 2006 — 2008
Bachelor's degree, Finance, General, 3.26
Central New Mexico Community College 2001 — 2005
Associate's degree, Business Administration and Management, General, 3.8
Central New Mexico Community College 2001 — 2005
Associate's degree, Pre-Management, 3.8
Rio Rancho High School 1997 — 2000
High School, Business Administration and Management, General
Personnel Security Consultants, Inc. June 2010 - Present
Personnel Security Consultants, Inc. 2010 - Present
Personnel Security Consultants, Inc. 2010 - Present
Verizon Wireless 2007 - 2009
Los Alamos National Laboratory 2001 - 2003
Skills
Physical Security, Security Management, Security Operations, Security, Surveillance, Corporate Security, Access Control, Executive Protection, Security Training, Close Protection, Private Investigations, CCTV, Intrusion Detection, Security Awareness, Fire Safety Management, Vulnerability Assessment, Security Audits, Security+, Security Policy, Business Continuity
Education
Central New Mexico Community College 2006 — 2008
Computer Science
Vintage King Audio April 2014 - Present
Metro Times Blowout - Art X April 2013 - May 2015
Verizon Wireless July 2013 - April 2014
Allied Barton, Guardsmark LLC May 2005 - April 2013
Ford Motor Company January 2001 - May 2005
Skills
Management, Project Management, Strategic Planning, Strategic Communications, Account Management, Team Leadership, Leadership, Customer Service, Event Planning, Event Production, Quality Assurance, Strategic Human..., Human Resources, Technical Recruiting, Recruiting, Talent Acquisition, Acquisitions, Purchasing Processes, Purchasing, Inventory Management, Procurement, Project Purchasing, Office Administration, Supervision, Customer Satisfaction, Customer Experience, Client Relations, Social Media, Public Speaking, Team Building, NetSuite, Security Operations, Asset Protection, First Responder, Fire Safety, Workplace Safety, Corporate Security, Security, Training, Microsoft Office, Public Relations, Social Media Marketing, Content Production, Social Networking
Education
Central Michigan University 2015 — 2017
Master’s Degree, Human Resources Management/Personnel Administration, General
University of Michigan-Dearborn 2005 — 2008
Bachelor’s Degree, Communications; Behavioral Science
Henry Ford Community College 2002 — 2004
Associate’s Degree, Criminal Justice/Law Enforcement Administration
Oak Park High School
GJB Design January 2013 - Present
COTC marketing &promotion January 2015 - May 2015
The Home Depot February 2012 - June 2014
5/3 bank February 2011 - August 2012
Discover Financial Services July 2010 - January 2011
Wireless Zone - Verizon Wireless Premium Retailer October 2009 - July 2010
Sprint October 2003 - January 2007
Verizon Wireless March 2001 - October 2003
Skills
Sales, Customer Service, Retail, Microsoft Office, Time Management, Leadership, Retail Sales, Credit, Customer Retention, Team Leadership, Customer Experience, Merchandising, Retail Banking, Inventory Management, Cashiering, Cold Calling, Telephone Skills, Cross Selling, Social Media, Social Networking, Sales Management, Account Management, Marketing Strategy, Team Building, Project Management, Customer Satisfaction
Education
Central Ohio Technical College 2013 — 2015
Associate of Science (A.S.), Digital media design
Otterbein College 1993 — 1997
Bachelor's degree, Business/Corporate Communications
Wells Fargo December 2013 - Present
JPMorgan Chase December 2012 - September 2013
Verizon Wireless February 2011 - August 2012
Target April 2009 - February 2011
McDonald's Corporation September 2005 - June 2008
Skills
Customer Service, Customer Satisfaction, Customer Support, Sales Growth, Highly motivated..., Call Centers
Education
Strayer University 2009 — 2011
Business Administration
Otterbein University 2008 — 2009
Political Science
Central Ohio Technical College
Business Administration
Educational Testing Service (ETS) December 2013 - Present
Verizon Wireless August 2011 - December 2013
Markit October 2010 - July 2011
Fidelity National Information Services June 2002 - September 2010
Skills
Business Analysis, Requirements Analysis, Software System Analysis, Web Services, Integration, SDLC, Software Development, Microsoft SQL Server, PMP, SQL, Oracle, Enterprise Software, Quality Assurance, Systems Analysis, Data Analysis, XML Schema, Data Mapping, SOAP, UML Tools, Software Project..., XML, Testing, Requirements..., User Acceptance Testing, Use Case Analysis, Data Modeling, Feasibility Studies
Education
Central Michigan University 1999 — 2001
Masters, Computer Science
A.C.Patil College of Eng
Bachelor of Science (BS), Intrumentation
The Auto Club Group August 2012 - Present
Verizon Wireless December 2000 - June 2012
Cellular One/AirTouch 1991 - 1998
Skills
-Proficient in..., -Coaching to increase..., -Excellent verbal and..., -Project Management, -Troubleshooting/Problem..., -Process Improvements, Project Management, Training, Process Improvement, Leadership
Education
Central Michigan University 1991 — 1996
MSA, General Business
Oakland University 1981 — 1986
BA Communications, Communications, Journalism and Spanish, BA Communications
Accenture April 2013 - Present
Verizon Wireless April 2012 - February 2013
Progressive Insurance August 2010 - December 2011
Progressive Insurance September 2008 - August 2010
Progressive Insurance May 2006 - September 2008
Frankenmuth Fundrasing Company September 2005 - April 2006
World Color (Formerly Quebecor World) 2003 - 2005
Skills
Business Analysis, SAP, Access, Process Improvement, Quality Assurance, Systems Analysis, Problem Solving, Project Management, Teamwork, Management, Leadership, Analysis, SDLC, ERP, Requirements Analysis, Testing, Visio, SQL, Team Leadership, Integration, SharePoint, Vendor Management, Software Documentation, Business Process, Requirements Gathering
Education
Central Michigan University 2010 — 2012
MBA, SAP Enterprise Systems
Central Michigan University 2009 — 2009
Graduate Certificate, SAP
Saint Cloud State University - G.R. Herberger College of Business 2003 — 2005
B.Sc., Business Computer Information Systems
Iman
Credit Acceptance July 2012 - Present
Verizon Wireless October 2006 - June 2012
Verizon Wireless July 2005 - October 2006
Verizon Wireless October 2004 - July 2005
Verizon Wireless August 2002 - October 2004
Perot Systems January 2000 - August 2002
Skills
Excellent working..., Customer service..., Behavioral Based..., Time Management, Leadership Development, Performance Appraisal, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, Customer Service, Call Centers, Training, Coaching, PowerPoint, Leadership, Recruiting, Process Improvement, Employee Relations, Change Management, Human Resources, Customer Retention, Sales, Negotiation, Team Building, Employee Training, Wireless, Interviews, Organizational..., Cellular Communications, Employee Engagement, Performance Management, Troubleshooting, Policy, Customer Experience, Customer Satisfaction, PeopleSoft, Conflict Resolution, Team Leadership, Telecommunications, Hiring, Workforce Management, Management, Vendor Management, Technical Support
Education
Central Michigan University 2012 — 2013
Bachelor's of Science Business Administration, Business Administration and Management, General
University of Notre Dame - Mendoza College of Business 2012 — 2012
Executive Certificate in Leadership Management
Network Integrated Security Solutions Inc. November 2010 - Present
Faircloth information technology Systems September 2007 - Present
Quantum Engineering March 2007 - September 2007
Verizon Wireless/Radio Shack June 2003 - May 2007
Verizon Wireless May 2005 - January 2007
Navy Mayport February 2000 - May 2003
Navy January 1997 - January 2000
Skills
Micro Office Suite..., Quick Book Enterprise..., Server 2003, 2008 R2, VM ware ESX, Active Directory, 2008 R2, Troubleshooting, Technical Support, Wireless, Software Installation, Disaster Recovery, Computer Hardware, Management, Electronics, Sales, Windows Server, Virtualization, Network Security, Training, Networking, Security, Telecommunications, Wireless Networking, Integration, Network Administration, Team Building, Software Documentation, Customer Service, Vendor Management, Program Management, System Administration, Network Design
Education
ITT Technical Institute-Jacksonville 2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Computer Science, 3.6
Central Michigan University 2000 — 2003
Master of Science (MS), Business Administration and Management, General, 3.6
Southern Illinois University, Carbondale 1992 — 1996
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, 3.6
Southern Illinois University, Carbondale
BS, Electronic Management
Central Michigan University
MSA, Information Resource Management
Central Michigan University
Graduate Certificate, Human Resource Administration
ITT Technical Institute
Information Systems Security
AT&T Mobility September 2011 - Present
My Jamb Man Incorporated January 2010 - Present
Athletic Tutors USA January 2008 - January 2012
Central Interconnect January 2001 - December 2008
International Profit Associates April 2006 - January 2008
Barrera Communications January 1998 - January 2001
Verizon Wireless January 1992 - January 1998
Skills
IT Management, Telecommunications, Sales Management, WAN, Dark Fiber, Networking, New Business Development, Direct Sales, B2B, Account Management, Business Strategy, Business Planning, Marketing Strategy, Strategic Planning, Start-ups, Sales, Marketing, Entrepreneurship, Program Management, Leadership, Management, Team Building, Sales Process, Training, Coaching, Customer Service, Negotiation, Advertising, Contract Negotiation, Wireless, Solution Selling, VoIP, Strategic Partnerships, Public Speaking, Sales Operations, Social Media, Management Consulting, Project Management, Strategy, Microsoft Office, Lead Generation
Education
Central Michigan University 1977 — 1987
BSBA, Business Management, Information Technology, Phys Ed, Economics, Biology and Marketing and Design
Detroit Redford High School 1972 — 1976
Major in Sciences and Technology, College Preparatory
Verizon Wireless November 2011 - Present
Skills
Telecommunications, Wireless, Call Centers, Mobile Devices, Customer Satisfaction, Customer Experience, Customer Retention, VoIP, LTE, Customer Service, Team Leadership, Vendor Management, Account Management, Troubleshooting, Direct Sales
Education
Central Michigan University 2002 — 2005
Master of Business Administration (MBA), Business Administration and Management, General
Eastern Michigan University 1988 — 1996
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Verizon Wireless 2005 - Present
Verizon Wireless June 2001 - December 2004
Airtouch Cellular June 1998 - June 2001
National TechTeam September 1995 - June 1997
Skills
CDMA, M2M, Wireless, Mobile Technology, Cellular Communications, Customer Experience, Wireless Networking, 4G, Training, Mobile Devices, Customer Retention, Call Centers, Telecommunications, Vendor Management, LTE, Team Leadership, Customer Satisfaction
Education
Central Michigan University 1990 — 1995
Bachelor of Science (B.S.), Secondary Education and Teaching
Verizon Wireless March 2014 - Present
Northwestern College December 2008 - December 2014
Silliker June 2013 - March 2014
Sprint Nextel December 2010 - May 2013
Neighborhood Housing Services of Chicago July 2008 - December 2010
Hyatt Hotels & Resorts 2007 - 2008
Chicago Public Radio 2007 - 2007
Comcast Cable 2000 - 2007
Skills
Employee Relations, Performance Management, Organizational..., Onboarding, Talent Management, Benefits Administration, Recruiting, Deferred Compensation, Employee Engagement, Succession Planning, Policy, Program Management, Team Building, Employee Benefits, Human Resources, HR Policies, Training, Workforce Planning, Strategic Planning, Talent Acquisition, Leadership, Labor Relations, Management, New Hire Orientations, HRIS, Payroll, Interviews, Time Management, Career Counseling, Employee Training, Temporary Placement, Conflict Resolution, Hiring, Nonprofits, Resume Writing, Career Development, Leadership Development, Strategy, Coaching, FMLA, Organizational..., PeopleSoft, Sourcing, Job Descriptions, Personnel Management, Consulting, Applicant Tracking..., College Recruiting, Staff Development
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
MBA, Human Resources
Central Michigan University 2001 — 2003
MSA, Human Resources Management/Personnel Administration, General
Michigan State University 1996 — 2000
BA, IDS ~ Human Capital and Society—human resources in business, industry, and government
Asurion 2011 - Present
Armstrong Medical 2009 - 2010
Varian, Inc December 2006 - November 2008
ZOLL Medical October 2003 - November 2006
Pfizer October 1999 - September 2003
Ericsson October 1995 - September 1999
Verizon Wireless February 1993 - September 1995
Skills
Account Management, Selling, Medical Devices, New Business Development, Sales, Key Account Management, Leadership, Business Planning, Direct Sales, B2B, Capital Equipment, Healthcare, Product Development, Sales Operations, Sales Management, CRM, Contract Negotiation, Training
Education
Wayne State University 1990 — 1992
B.A., Speech Communications
Central Michigan University 1985 — 1987
KUNM-FM and KUNM.ORG September 2013 - Present
Verizon Wireless September 2012 - December 2012
Dandy Design July 2010 - December 2011
Skills
DSLR, Photoshop, Lightroom, Illustrator, InDesign, Microsoft Office, Commercial Product..., Visual Communication, Art
Education
Central New Mexico Community College 2008 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
The University of New Mexico
BASF 2013 - Present
Micro Focus 2012 - 2013
Thomson Reuters 2009 - 2011
Cox Enterprises 2006 - 2009
Pathway Financial 2001 - 2006
AT&T 2000 - 2001
Verizon Wireless 1994 - 2000
Skills
Executive Management, Sales Management, Salesforce.com, Solution Selling, Sales Process, Account Management, New Business Development, Direct Sales, Forecasting, Enterprise Software, B2B, Leadership, Sales, Training, Recruiting, Sales Presentations, Management, Strategy, SaaS, Lead Generation, Sales Operations, Cross-functional Team..., Business Development, CRM, Customer Retention, Contract Negotiation, Customer Service, Customer Satisfaction, Operations Management, Process Improvement, Team Building, Project Management, Team Leadership
Education
Central Michigan University 1986 — 1990
Bachelor of Science, Management
oll
Verizon Wireless September 2005 - Present
Verizon Wireless October 2004 - September 2006
Verizon Wireless September 2003 - October 2004
Verizon Wireless July 2001 - September 2003
Verizon Wireless September 1999 - July 2001
Verizon Wireless August 1997 - September 1999
Verizon Wireless July 1994 - August 1997
Skills
Key Account Management, Leadership, B2B, Government, Business, M2M, Sales Operations, Key Account Development, Business Driven, Sales, Sales&Marketing, Multimedia, Customer-facing, Customer-focused Sales, Customer Retention, Wireless, Direct Sales, Strategic Partnerships, Mobile Devices, Sales Process, Account Management, Quotas, Selling, Solution Selling, Telecommunications, Customer Experience, Unified Communications, Cellular Communications, CDMA, Managed Services, Salesforce.com, VoIP
Education
Central Michigan University 1987 — 1992
Bachelor's Degree, Radio and Television Broadcasting
Spring ISD July 2014 - Present
Verizon Wireless August 2007 - August 2014
Convergys 2003 - 2007
Convergys 2003 - 2003
Skills
FLSA, Compensation, Talent Acquisition, Performance Appraisal, HRIS, Employee Engagement, Employee Relations, Talent Management, HR Policies, Union, Performance Management, Organizational..., Succession Planning, Leadership Development, Employment Law, Coaching, Mentoring, Sourcing, Policy, Mergers, Strategic Planning, Investigations, Team Building, Change Management, Start-ups, Business Strategy, Problem Solving, Customer Relations, Risk Management, Microsoft Office, Customer Service, Excel, Telecommunications, Word, Budgeting, PowerPoint, Budgets, Deferred Compensation, FMLA, Recruiting, Workforce Planning, Labor Relations, Employee Benefits, Personnel Management, Strategic Human..., Microsoft Excel, Mergers
Education
Central Michigan University 2001 — 2003
Master of Science (MS), Business Administration and Management, General
East Carolina University 1994 — 1998
Bachelor of Science (B.S.), Business Administration and Management, General
Lighthouse Catholic Media 2011 - Present
St. Hugo of the Hills School August 2007 - Present
St. Hugo of the Hills Church May 2009 - June 2012
Mercy High School May 1988 - June 2007
Sterling Bank and Trust 1997 - 1998
American Express Financial Advisors (now Ameriprise Financial Services) August 1995 - October 1996
Verizon Wireless April 1994 - July 1995
Skills
Event Planning, Event Management, Event Marketing, Public Speaking, Volunteer Coordination, Project Planning, Project Implementation, Leadership, Sales Presentations, Volunteer Management, Fundraising, Non-profits, Social Media, Strategic Planning, Community Outreach, Program Management, Sales, Management, Customer Service, Proposal Writing, Team Building, Microsoft Excel, New Business Development, Social Media Marketing, Team Leadership, Sales Operations, Budgets, Media Relations, Public Relations, Research, Marketing Communications, Editing, Social Networking, Marketing Strategy, Marketing, Microsoft Office, Leadership Development, Nonprofits, Training, Recruiting, Account Management, Teaching, Program Development, Strategy, Email Marketing, Coaching, Interviews, Facebook
Education
Central Michigan University 1992 — 1999
MSA, Master of Science in Business Administration, graduated Magna Cum Laude
University of Detroit Mercy 1988 — 1992
B.A., Communication Studies, Public Relations and Marketing, graduated Magna Cum Laude
Mercy High School 1984 — 1988
Graduated Magna Cum Laude
St. Hugo
Soundog September 2015 - Present
Mackinac Memories Photography L.L.C. September 2014 - Present
T-Mobile January 2013 - August 2014
Synergetic Marketing Sales September 2012 - December 2012
T-Mobile U.S.A. October 2010 - June 2012
T-Mobile U.S.A. April 2010 - September 2010
T-Mobile U.S.A. 2003 - March 2010
AT&T 2001 - 2003
Verizon Wireless 1992 - 2001
Skills
Strategic Planning, Multi-channel Marketing, Forecasting, Leadership, Business Strategy, Business Planning, Telecommunications, Solution Selling, Account Management, Wireless, Customer Retention, Sales Management, Selling Skills, Cross-functional Team..., Direct Sales, CRM, Customer Experience, Strategy, Sales Operations, B2B, Team Leadership, Strategic Partnerships, Customer Satisfaction, Marketing Strategy, Management, Product Marketing, Marketing, Lead Generation, Business Development, Cold Calling, Product Launch, Negotiation, Sales Presentations, P&L Management, Selling, Competitive Analysis, Sales Process, Product Management, New Business Development, Salesforce.com, Mobile Devices, Sales, Start-ups
Education
Central Michigan University
Bachelor of Applied Arts, Radio and Television Broadcasting Technology/Technician & Advertising Minor
West Bloomfield High School
General Studies
Clients First ,REALTORS May 1999 - Present
Collins Unlimited Services April 2011 - Present
Comerica Bank November 2006 - May 2012
Verizon Wireless September 2003 - April 2006
Skills
Public Relations, Leadership, Entrepreneurship, Social Networking, Real Estate, Social Media, Copywriting, Customer Service, Management, Event Planning, Public Speaking, Advertising, Social Media Marketing, Property, Motivational Speaking, Marketing Strategy, Salons, Writing, Business Planning, New Business Development, Training, Curriculum Development, Instructional Writing
Education
Central Michigan University 2013 — 2015
Master of Arts (M.A.), Educational, Instructional, and Curriculum Supervision
Eastern Michigan University 2010 — 2013
Bachelor of Science Degree, Communications and Entrepreneurship
Oakland Community College 2002 — 2004
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Verizon Wireless January 2010 - Present
Verizon Wireless June 2007 - December 2009
Verizon Wireless January 2005 - June 2007
Verizon Wireless December 1999 - January 2005
Skills
Solution Selling, Telecommunications, Direct Sales, Customer Retention, M2M, Cold Calling, Mobile Devices, Sales Management, Sales Process, Selling, Account Management, Sales Operations, Sales Presentations, B2B
Education
Central Michigan University 1995 — 1999
Bachelor's degree, Business Administration and Management, General
Rochester Adams High School 1991 — 1995
Dental One April 2013 - Present
City of Bedford March 2011 - Present
Verizon Wireless September 2007 - September 2010
City of Bedford March 2007 - July 2007
DFW International Airport August 2005 - March 2007
Performance Solar October 2003 - July 2005
Skills
Troubleshooting, Customer Service, Technical Support
Education
Central New Mexico Community College 2006 — 2007
Grand Prairie High School 1996 — 2000
HS Diploma
Tarrant County College
General Studies
Verizon Wireless January 2011 - Present
Borders September 2010 - January 2011
Borders October 2008 - September 2010
Borders March 2001 - October 2008
Manpower 1999 - 2001
Manpower 1998 - 1999
Manpower 1996 - 1998
Skills
Employee Relations, Deferred Compensation, Project Management, Private Investigations, Talent Acquisition, Performance Management, Recruiting, Employee Engagement, Human Resources, HRIS, Talent Management, Succession Planning
Education
Central Michigan University 1992 — 1996
BA, Human Resources, Business Law
Self Employed Independent Consultant March 2005 - Present
Leapforce May 2010 - October 2011
A Sixpence In Your Shoe December 2008 - May 2011
Verizon Wireless January 2006 - September 2007
Skills
Event Management, Research, Microsoft Office, Customer Service, Social Media, Editing, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, System Administration, Photoshop, Team Leadership, Project Management, Social Networking
Education
Eastern New Mexico University 2014 — 2015
Bachelor's Degree, Communication Sciences and Disorders, General, 3.7
The University of New Mexico 2012 — 2014
Speech and Hearing Sciences
Central New Mexico Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Integrated Studies
Central New Mexico Community College 2010 — 2012
Associate of Arts (AA), Liberal Arts
Helios HR August 2015 - Present
Marriott International October 2013 - August 2015
Marriott International March 2012 - October 2013
Amazon September 2011 - March 2012
Verizon Wireless September 2005 - September 2011
Foundation For Defense of Democracies May 2004 - May 2005
Skills
Health & Welfare..., Labor Relations, Collective Bargaining, Americans with..., FMLA, CompTIA A+ Certification, Microsoft Office 2007, Microsoft Excel, Professional in Human..., Recruiting, Time Management, Outlook, PeopleSoft, System Administration, Office Management, Onboarding, Payroll, Administrative..., Data Entry, PowerPoint, Access, Workforce Planning, Process Scheduler, New Hire Orientations, Compensation Review, Personnel Management, Microsoft Office, Leadership, Hospitality Industry, Hiring, Management, Human Resources, Hospitality, Hospitality Management, Hotel Management, Hotels, Resorts, Employee Relations, Training
Education
Central Michigan University 2015 — 2016
Master of Science (M.S.), Human Resources Administration
Columbia Southern University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of South Carolina - Darla Moore School of Business 2009 — 2010
Master of Business Administration (M.B.A.)
University of South Carolina-Columbia 2003 — 2005
Bachelor of Arts (B.A.), International/Global Studies
TDIC Finacial March 2013 - July 2015
Bank of America August 2011 - March 2013
Verizon Wireless May 2006 - November 2008
Skills
Management, Hiring, Recruiting, Coaching, Interviews, Customer Service, Cold Calling, Sourcing, Human Resources, Credit, Interviewing Skills, Direct Sales, Sales Operations, Youth Mentoring, Public Speaking, Leadership Development, Nonprofits
Education
Central Michigan University 2005 — 2010
Bachelor of Arts Business Management, Project Management, 3.3 gpa
Central Michigan University 2005 — 2010
Business Management , Business, Management, Marketing, and Related Support Services
University of New Mexico July 2010 - Present
Verizon Wireless February 2009 - June 2010
T-Mobile May 2007 - January 2009
Skills
Research, Microsoft Office, Public Speaking, Teaching, PowerPoint, Customer Service, Community Outreach, Event Planning, Nonprofits, Healthcare, Strategic Planning
Education
Central New Mexico Community College 2005 — 2006
Manzano High School 2004 — 2005
High school Diploma
RobotWorx July 2015 - Present
Martin Digital December 2010 - Present
Central Ohio Technical College and The Ohio State University at Newark February 2013 - July 2015
Verizon Wireless February 2012 - February 2013
Skills
Adobe Creative Suite, Video Editing, Photoshop, Customer Service, Final Cut Pro, Social Media, Photography, Microsoft Office, Image Editing, Graphic Design, Advertising, Digital Photography, Social Networking, Mac, Social Media Marketing, Lightroom, Video Production, Art, Editing, PowerPoint, video p, Videography, Illustrator, InDesign, Digital Media
Education
Central Ohio Technical College 2009 — 2011
Associate of Science (A.S.), Digital Media Design
Mrs. United States August 2015 - Present
Verizon Wireless July 2015 - Present
Verizon Wireless February 2015 - July 2015
Miss United States Organization January 2014 - March 2015
Whitener Law Firm, P.A. January 2013 - June 2014
Branch Law Firm February 2012 - August 2012
Sandia Medical Records January 2012 - May 2012
YFCD Desert Hills RTC April 2010 - September 2011
Coach May 2011 - August 2011
University of New Mexico Hospital August 2009 - January 2010
Skills
Microsoft Office, Westlaw, Legal Writing, PowerPoint, Legal Research, Microsoft Excel, Research, Public Speaking, Microsoft Word, Customer Service, Software Documentation, Training, Human Resources, Recruiting, Outlook
Education
Strayer University 2015 — 2016
Bachelor of Applied Science (BASc), Computer and Information Sciences and Support Services
Central New Mexico Community College 2006 — 2014
Associate of Arts and Sciences (AAS), Paralegal Studies
The University of New Mexico 2006 — 2014
CES Credit Union July 2015 - Present
Kearney & Company August 2014 - July 2015
Wilson, Shannon, & Snow, Inc. January 2013 - August 2014
Cooper, Adel, & Associates 2012 - 2013
Verizon Wireless January 2006 - November 2011
Skills
Accounting, Financial Statement..., Account Management, Data Analysis, Auditing, Sales, Bookkeeping, Account Reconciliation, Direct Sales, Customer Retention, Customer Satisfaction, Selling, Call Centers, Cold Calling, Customer Service, Forecasting, Writing, Customer Relations, Sales Support, Sales Process, Sales Management, Sales Presentations, Telecommunications, Call Center, Retail, Research
Education
Heidelberg College 2002 — 2006
BA, English
Central Ohio Technical College 2013 — 2014
Associate of Science (A.S.), Accounting, 4.0
Apple July 2015 - Present
LA Fitness April 2015 - June 2015
Verizon Wireless November 2013 - April 2015
Bath & Body Works November 2012 - December 2013
Central Michigan University June 2011 - May 2013
Central Michigan University August 2009 - October 2012
Skills
Time Management, Customer Service, Microsoft Office, Public Speaking, Event Planning, Sales, Retail, Teamwork, Social Networking, Fitness Training, Social Media, Training, Critical Thinking, Research, Facebook, Fundraising, Team Building, Data Analysis, Data Entry, Inventory Management, Marketing, Merchandising, Leadership
Education
Central Michigan University 2009 — 2013
Bachelor's degree, Neuroscience and Psychology, Senior
Cuyahoga Community College 2007 — 2009
College/University Preparatory and Advanced High School/Secondary Diploma Program
Euclid High School 2005 — 2009
High School Diploma
Health Delivery, Inc. January 2014 - Present
Verizon Wireless 2013 - 2014
Lowe's Home Improvement January 2003 - June 2013
Skills
Human Resources, Customer Service, Onboarding, FMLA, Employee Relations, HRIS, Employee Engagement
Education
Central Michigan University 2009 — 2012
MSA, Human Resources Management/Personnel Administration, General
Delta College
Associate of Arts (A.A.), Journalism
Saginaw Valley State University
Bachelor of Arts (B.A.), Communications
The Axiom Group Inc. May 2014 - Present
Inspired Marketing May 2011 - April 2013
CLEAResult 2009 - 2011
Verizon Wireless 2005 - 2008
Skills
Microsoft Office, Customer Service, Marketing, Research, Microsoft Excel, Public Speaking, PowerPoint, Microsoft Word, Social Media, Strategic Planning, Social Networking, Data Entry, Outlook, Inventory Management, Teamwork, Team Building, Leadership, Project Management, Government, Team Leadership, Time Management, Training
Education
Central Michigan University 2007 — 2012
Bachelor of Science (B.S.), Biology, Business Administration
Cox Media Group - A Cox Enterprises Company November 2014 - Present
Cox Automotive Inc. - A Cox Enterprises Company May 2014 - November 2014
Cox Communications - A Cox Enterprises Company February 2014 - May 2014
Cox Media Group - A Cox Enterprises Company January 2013 - February 2014
Verizon Wireless November 2010 - January 2013
American Red Cross April 2009 - November 2010
Internap August 2007 - February 2009
Talent Acquisition Contract Engagements June 2005 - July 2007
The Coca-Cola Company 2001 - 2005
Sprint July 1996 - October 2000
Skills
Onboarding, HRIS, New Hire Orientations, EEO, Microsoft Office, SAP, Microsoft Word, FLSA, iCIMS, E-Recruit, Applicant Tracking..., Talent Acquisition, Recruiting, College Recruiting, PeopleSoft, Interviews, Program Management, Job Fairs, Staff Development, Personnel Management, Employee Benefits, Human Resources, Management, Temporary Placement, Performance Management, Hiring, Sourcing, Leadership Development, Training, Conflict Resolution, Payroll, Leadership, Background Checks, Employee Relations, Talent Management, Screening, Technical Recruiting, Internet Recruiting, Networking, Strategy
Education
Central Michigan University
Masters of Science, Admininstration with a concentration in Human Resources Management
Friends University
Bachelor of Science, Human Resources Management
Muskogee High School, Muskogee, Oklahoma
High School Diploma
Oklahoma State University
General Studies
Hewlett-Packard October 2011 - February 2013
Verizon Wireless January 2008 - October 2011
PC Parts Plus January 2007 - January 2008
T-Mobile January 2004 - December 2006
Skills
Technical Support, Social Networking, Teaching, Project Management, Management, Marketing, Team Leadership, Customer Satisfaction, Troubleshooting, Customer Service, Leadership, Sales, Microsoft Office, Telecommunications, Computer Hardware, Computer Security, Computer Repair, Computer Network..., Computer Maintenance, Computer Forensics, Computer Proficiency, Consulting, Contract Negotiation, Traditional Labor Law, Information Technology, Technical Writing, Data Recovery, Technical Training, Technical Leadership, Technical Analysis, Customer Engagement, Customer Retention, A++, Remote Desktop, Remote Troubleshooting, Remote Access, Windows Remote Desktop, Remote Monitoring, Electronics Repair
Education
Central New Mexico Community College
Computer Systems Networking and Telecommunications
Apple April 2014 - Present
New Mexico Entertainment Magazine August 2013 - Present
United Blood Services April 2012 - April 2014
Verizon Wireless January 2006 - February 2012
AOL June 2004 - January 2006
Skills
Technical Support, Microsoft Office, Final Cut Pro, Multi Tasking, PowerPoint, Video Editing, Video Production, Customer Service, OS X, Media Production, Videography, Multimedia
Education
The University of New Mexico 2003 — 2014
Bachelor of Arts (BA), Arts, Entertainment, and Media Management
Central New Mexico Community College 2009 — 2011
Verizon Wireless December 2014 - Present
Verizon Wireless/Tek Systems July 2012 - December 2014
MetroPCS/TEK Systems July 2008 - February 2012
Lasco Ford January 2007 - July 2008
T-Mobile/TekSystems July 2005 - July 2006
Skills
Word, Excel, TEMS, Invex, Wind Catcher, PowerPoint, Outlook, QXDM, ATC Lite, KMW PAC I, KMW PAC A, Kathrein, Cobra Lite, Streets and Trips, DataPro, xMap, Wireshark, BMC Remedy, M.A.R.S., Real Time, LTE, CDMA, EVDO, 4G, Troubleshooting, Drive Test, Sales, Optimizations, 3G, JDSU, PCTEL, GSM, T1, Microwave, Wireless, Actix, DAS, Antennas, Cellular Communications, Telecommunications, Spectrum Analyzer, Mobile Devices, Test Equipment, Agilent, RF, Backhaul, Testing, Wireless Networking, Optical Fiber, Software Installation
Education
Central Michigan University 2014 — 2016
Grand Rapids Community College 2012 — 2014
Associate's Degree in Arts
Verizon Wireless Solutions Manager DestinationVerizon WirelessJuly 2014 - Present
Education
Central Michigan University 2001 — 2006
Bachelor of Business Administration (B.B.A.), Legal Studies, General
Team Detroit January 2015 - Present
Team Detroit April 2014 - January 2015
Team Detroit March 2013 - March 2014
MC Sports November 2009 - December 2012
National Heritage Academies May 2012 - August 2012
Verizon Wireless January 2012 - May 2012
Skills
Social Media, Event Planning, Customer Service, Microsoft Office, Social Media Marketing
Education
Central Michigan University 2008 — 2012
Bachelor of Science, Advertising, Marketing, English
Caledonia High School
Greystar July 2015 - Present
Greystar October 2013 - July 2015
Verizon Wireless December 2009 - October 2013
Millennia Housing Management, LTD. April 2004 - December 2007
Mount Pleasant Public Schools May 2003 - April 2004
Skills
Sales, Retail, Management, Customer Service, Customer Retention, Time Management, Customer Satisfaction, Sales Presentations, Microsoft Office, Telecommunications, Account Management, Merchandising, Leadership, Sales Operations, Inventory Management, Social Networking, Team Leadership, Event Planning, Sales Process, Customer Experience, Property Management, Employee Training, Coaching, Direct Sales, Training, Event Management, Social Media Marketing, Community Outreach, Solution Selling, Sales Management, Leadership Development, Building Relationships, Social Media, Wireless, Mobile Devices, Cellular Communications, Cold Calling, Retail Sales, Outlook, Quotas, Team Building, Microsoft Word, Store Management, Profit, Visual Merchandising, Telephone Skills, Microsoft Excel, Public Speaking, Facebook, Inventory Control
Education
Central Michigan University 1995 — 2008
Bachelor of Science (BS), Interpersonal and Public Communication
Verizon Wireless March 2014 - Present
Verizon Wireless March 2011 - March 2014
Verizon Wireless March 2007 - March 2011
Skills
M2M, Quotas, Wireless, Long Distance, Telecommunications, 4G, Direct Sales, Cellular Communications, Solution Selling, Customer Retention, Cold Calling, Wireless Broadband, Sales Process, Customer Satisfaction, B2B, Sales, Account Management, Sales Operations
Education
Central Oregon Community College 2008 — 2009
B.A, Business Administration
Portland Community College 2005 — 2007
Bachelor's degree, Business Administration and Management, General
Tualatin High School 2001 — 2005
General Studies
Tualatin Highschool 2001 — 2005
United Way of Isabella County August 2015 - Present
Faith Community Church March 2013 - Present
Central Michigan University August 2013 - August 2015
McBride Quality Care Services February 2013 - May 2014
Verizon Wireless July 2013 - August 2013
Big Brothers Big Sisters January 2013 - June 2013
Central Michigan University May 2012 - May 2013
Central Michigan University May 2012 - December 2012
Central Michigan University August 2012 - November 2012
State of Michigan Police December 2011 - December 2011
Skills
Public Relations, Public Speaking, Leadership, Social Media, Event Planning, Fundraising, Community Outreach, Advertising, Social Networking, Leadership Development, Time Management, Photography, Interviews, Facebook, Marketing, Creative Writing, Sports, Recruiting, Adobe Creative Suite, Coaching, Campus Ministry, Ministry Leadership, Communication, Fresh Ideas, Pitching Ideas, Servant Leadership
Education
Central Michigan University 2008 — 2012
Bachelor's of Applied Arts Integrative Public Relations, December 2012
Verizon Wireless October 2014 - Present
Verizon Wireless May 2013 - October 2014
Verizon Wireless October 2008 - May 2013
Verizon Wireless 2006 - 2008
Verizon Wireless December 2004 - 2006
Skills
Recruiting, Account Management, Sales, Retail, Human Resources, Direct Sales, Sales Operations, Sales Process, Customer Retention, Sales Management, Customer Satisfaction, Selling, Sales Presentations, New Business Development, Customer Experience, Team Building, Merchandising, Telecommunications, Customer Service, Wireless, Solution Selling, Mobile Devices, Cellular Communications, Team Leadership, Strategic Partnerships
Education
Central Michigan University 1998 — 2004
Master of Business Administration (MBA), MBA
Benzie Central High School
High School Diploma, General Studies
T-Mobile May 2013 - February 2015
Target Mobile Care January 2012 - March 2013
Verizon Wireless August 2010 - October 2012
Skills
Microsoft Office, Wireless, Management, Sales, Program Management, Troubleshooting, Customer Service, Team Leadership, Integration, Telecommunications, Project Management, Leadership, Mobile Devices, Networking, IP
Education
Central New Mexico Community College 2011 — 2017
Academy Trades and Technology 2008 — 2011
High School Diploma
IT consultant / network engineer December 2011 - Present
Hard Rock Hotel Casino Resort September 2011 - January 2012
Verizon Wireless March 2006 - April 2011
Skills
Network Administration, Project Management, Linux, CSS, Windows, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Management, Photoshop, Active Directory..., System Administration, Help Desk Support, Supervisory Skills, Cisco Certified, Cisco Technologies, Network Engineering, Network Architecture, Computer Science, Computer Maintenance, Computer Network..., Windows Server, IT Management, IT Strategy, IT Operations, Technical Trainers, Windows 7, Windows 8, Router Configuration, Cisco Routers, Wireless Access, Cisco MDS SAN switches, Networking Protocol, Routing Protocols, Routing Protocols like..., Kickboxing, Boxing, mixed martial arts, Muscular Endurance, call center, Troubleshooting, Technical Support, VPN, Networking, Switches, Routers, Software Installation, Hardware
Education
Central New Mexico Community College 2010 — 2013
Associate's Degree, Computer and Information Sciences and Support Services, 3.0
unm/cnm 2009 — 2013
Associate's Degree, Computer Science, 3.0
Freedom Motors Incorporated December 2012 - August 2015
Verizon Wireless August 2011 - August 2012
Verizon Wireless December 2007 - August 2012
Skills
Customer Retention, Direct Sales, Wireless, Solution Selling, Account Management, Cold Calling, Customer Satisfaction, Sales Operations, Sales Process, Customer Experience, Call Centers, Sales, Selling, B2B, Sales Presentations
Education
Kellogg Community College 2015 — 2016
MCSE Certification, Information Technology
Central Michigan University 2002 — 2006
Bachelor of Applied Arts, Sports Management/Athletic Coaching
The TM Group, Inc. December 2012 - Present
ADP November 2010 - December 2012
Kozell Management, LLC July 2008 - October 2010
Bloomberg BNA April 2007 - July 2008
Verizon Wireless September 2003 - April 2007
Iron Mountain January 2001 - September 2003
Skills
Payroll, Cold Calling, Consultative Selling, Salesforce.com, Sales Process, Solution Selling, Talent Management, Direct Sales, PEO, Benefits Administration, B2B, Microsoft CRM, Microsoft Dynamics, Sage ERP X3, SaaS, Selling, Sales Operations, Sales Presentations
Education
Central Michigan University
Bachelor of Applied Arts, Commercial Recreation and Facility Management
Quicken Loans January 2015 - Present
Gold Star Mortgage Financial Group May 2011 - January 2015
Verizon Wireless June 2006 - August 2010
Skills
Mortgage Banking, Residential Mortgages, Sales Process, Loan Origination, Information Technology, Sales Management, Business Strategy, Database Design, Sales Operations, Marketing Strategy, Computer Science, Programming Languages, Information Architecture, Information Security, Information Management, Database Administration, Salesforce.com, Salesforce.com..., Salesforce.com..., Mortgage Lending, Refinance, Mortgage Servicing, FHA
Education
Central Michigan University 2008 — 2012
Bachelor of Science (BS), Information Technology
Novi High School
Hewlett-Packard April 2009 - Present
T-Mobile 2006 - 2009
Verizon Wireless 2003 - 2006
Skills
Wireless, Solution Selling, Cloud Computing, Direct Sales, Channel, Account Management, Product Management, Customer Satisfaction, Salesforce.com, Customer Experience, Partner Management, SaaS, Sales Management, Sales Process, Sales Operations, Data Center, Channel Partners, Virtualization, HP, Pre-sales, Storage, Go-to-market Strategy, Managed Services, Networking, VoIP, Professional Services, Vendor Management
Education
The University of New Mexico 2012 — 2015
Bachelor of Business Administration (BBA), Management Information Systems
Central New Mexico Community College 2010 — 2012
Associates of Science, Engineering
The University of Texas at Arlington 1995 — 1996
Aerospace Engineering
Verizon Wireless 2015 - Present
Lambrecht Real Estate Associates May 2014 - August 2014
Amphenol Borisch Corporation June 2013 - August 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Leadership, PowerPoint, Public Speaking
Education
Central Michigan University 2011 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Verizon April 2010 - Present
Verizon Wireless November 2002 - April 2010
Verizon Wireless November 1998 - November 2002
Skills
Telecommunications, Internal Audit, Risk Management, Management, Business Process..., Training, Cross-functional Team..., Internal Controls, Business Analysis, Requirements Analysis, Enterprise Risk..., Sarbanes-Oxley, Human Resources, Recruiting, Forecasting, Talent Management, Budgets, Project Planning, Leadership, Process Improvement, Sales
Education
Keller Graduate School of Management of DeVry University 2012 — 2016
Master's degree, Currently achieving
Central Michigan University 1980 — 1984
Bachelor of Arts (B.A.), Business Administration and Management, General
Novi
Novi
Verizon Wireless January 2009 - Present
Alltel Communications, Inc. 2004 - January 2009
Alltel Information Services 2000 - 2004
Alltel Communications March 1998 - December 1999
EDS March 1989 - March 1998
Skills
Offshoring, Project Planning, SDLC, Telecommunications, Vendor Management
Education
Central Michigan University 1984 — 1988
Central Michigan University 1984 — 1988
BS/BA, Finance
Amway May 2015 - Present
Quest Diagnostics Health & Wellness Services July 2013 - Present
Summit Health, Inc. July 2012 - Present
Verizon Wireless November 2010 - June 2012
AAA Michigan August 2010 - November 2010
American Laser Centers March 2008 - August 2010
Skills
Customer Service, Sales, Data Entry, Microsoft Office, Call Center, Customer Satisfaction, PowerPoint, Coaching, Team Building, Public Speaking, Insurance, Outlook, Microsoft Word, Microsoft Excel, Accounts Receivable, Time Management, Advertising, Call Centers, Invoicing, Leadership, Management, Public Relations
Education
Walden University 2007 — 2009
Masters, Public Health/Community Health
Central Michigan University 2001 — 2005
Bachelor, Health Education/Health Promotion
UNM Medical Group, Inc. June 2015 - Present
Maule Technologies IT support for Modrall Sperling July 2013 - June 2015
Lovelace Respiratory Research Institute January 2013 - July 2013
Northrop Grumman May 2010 - October 2012
Verizon Wireless January 2009 - May 2010
Excel Staffing August 2008 - January 2009
Express Scripts August 2006 - August 2008
Skills
Troubleshooting, Technical Support, Help Desk Support, Hardware, Windows 7, System Administration, Training, Routers, Customer Service, Wireless, Quality Assurance, Microsoft Office 2007, Switches, Software Documentation, Active Directory, Windows, Security, Firewalls, Windows XP, Remedy Ticketing System, Windows Server, BMC Remedy, Program Management, Operating Systems, Network Administration, Computer Hardware, Ad-hoc, Multi-line Phone, Computer Repair, System Deployment, Microsoft Exchange, Microsoft Certified..., Software Installation, Networking, Worldox, Law Technology, DMS, Group Policy
Education
Central New Mexico Community College 2011 — 2013
Associate of Arts (A.A.), Information Technology
Samsung Mobile August 2015 - Present
Verizon Wireless March 2013 - June 2013
Best Buy February 2011 - August 2012
Wireless Giant September 2009 - February 2010
Circuit City October 2007 - July 2008
Skills
Microsoft Office, Inventory Management, Time Management, Store Management, Social Media, Loss Prevention, Visual Merchandising, Coaching, Facebook, Customer Service, Microsoft Word, Retail, Leadership, Microsoft Excel, PowerPoint, Sales, Social Networking
Education
Central Michigan University 2013 — 2014
Bachelor of Science (BS), Business Administration and Management, General
University of Michigan-Flint 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Coldwell Banker Town & Country January 2014 - Present
Verizon Wireless June 2013 - December 2013
BioExpress June 2012 - June 2013
Comcast November 2010 - July 2012
Comcast October 2010 - June 2012
Verizon Wireless November 2007 - October 2010
Verizon Wireless 2007 - 2010
Impulse Fashion Boutique January 2006 - January 2007
Skills
Telecommunications, PRI, Cold Calling, Sales Management, Account Management, Quotas, Wireless, Sales, T1, Broadband, VoIP, Customer Service, B2B, Direct Sales, Coaching, Team Building, Customer Satisfaction, Long Distance, New Business Development, Solution Selling, Contract Negotiation, Management, Leadership, Marketing, Selling, Lead Generation, Customer Retention, Sales Operations, Sales Process, Call Centers, Sales Presentations, Salesforce.com, Customer Experience, Marketing Strategy, Training, Negotiation, Small Business, Business Development
Education
BS 1993 — 1998
Bachelor of Science, English/Language Arts Teacher Education
Central Michigan University 1993 — 1998
BS, English, French, Secondary Ed.
Blue Cross Blue Shield of Michigan August 2013 - Present
Pre-Paid Legal Service August 2003 - July 2011
Stratosphere Quality/ Chrysler March 2013 - Present
Verizon Wireless January 1996 - July 2011
Verizion Wireless March 1995 - July 2011
Radio One INC January 1998 - January 2002
IBM Corporation/Manpower January 1990 - January 1996
Vista Financial Group January 1987 - January 1990
Skills
Public Speaking, Coaching, Sales, Call Centers, Marketing, Training, Management, Leadership, Recruiting, Call Center, Analysis, Social Networking, Networking, Social Media, Team Building, Time Management, Strategic Planning, Customer Service, Public Relations, Small Business, Entrepreneurship, Customer Satisfaction, Team Leadership, Social Media Marketing, Account Management, Leadership Development, Event Planning, Direct Sales, Customer Retention
Education
Central Michigan University 2014 — 2016
Master of Science (M.S.), Human Resources Management/Personnel Administration, General, 3.0
University of Phoenix 2008 — 2012
BSBM, Business Managment
University of Phoenix 2008 — 2012
Bachelor of Science, Business Management
Spec Howard School of BroadCasting 1996 — 1997
Lic, Radio/ TV Brodacasting
Specs Howard’s School of Media Arts, Inc 1996 — 1997
COMMUNICATIONS, Radio and Television
Verizon Wireless August 2008 - Present
RBSLynk and Pfizer April 2007 - May 2008
Soliant Health September 2006 - April 2007
Enterprise Rent-A-Car May 2005 - August 2006
Skills
Conflict Resolution, Employee Relations, Performance Management, Talent Acquisition, Onboarding, Applicant Tracking..., Recruiting, College Recruiting, Talent Management, PeopleSoft, Resume Writing, Human Resources, Interviews, Training, Screening, Succession Planning, Employee Benefits, Performance Appraisal, Employee Engagement, Benefits Administration, Temporary Placement, Job Descriptions, Leadership, Cold Calling, Management, Sourcing, New Hire Orientations
Education
Central Michigan University
Master of Science, Health Services Administration
University of Michigan
Bachelor of Art, Sociology
Verizon Wireless June 2015 - Present
Lightspeed / Spectrum Broadband September 2010 - July 2015
Subway July 2008 - September 2010
Hiller's Markets March 2003 - May 2007
Skills
Customer Service, Microsoft Office, Microsoft Word, Time Management, Teamwork, Customer Satisfaction, PowerPoint, Microsoft Excel, Data Entry, Marketing, Photoshop, Dreamweaver, Illustrator, InDesign
Education
Central Michigan University 2004 — 2008
Bachelor of Fine Arts (BFA), Graphic Design
Walled Lake Western High School 2002 — 2004
Diploma
Hot Shot Services, Inc. March 2013 - Present
Tricore Reference Laboratory 2011 - Present
Tricore Reference Laboratory 2011 - March 2013
Sprint Nextel 2011 - 2011
Regence BlueCross BlueShield 2008 - 2010
Verizon Wireless 2008 - 2008
T-Mobile 2003 - 2007
AOL 2002 - 2003
Skills
Customer Service, Technical Support, Mac, Windows, A+ Trained, Computer Hardware..., Microsoft Applications, Mobile Phone Software, Mobile Phone Industry, Apple Safari, Windows NT, Windows 2000, Database Applications, General Technical, Computer Industry, Techinical, Problem Solving, CompTIA A+, Visio, Windows 7, Troubleshooting
Education
Central New Mexico Community College 2013 — 2014
Communication, General
UTMI
Massage Therapy/Therapeutic Massage
CHAPMAN HALL REALTORS May 2014 - Present
CENTURY 21® September 2013 - May 2014
Verizon Wireless May 2013 - July 2013
West Georgia Technical College March 2013 - April 2013
The Home Depot January 2012 - March 2012
Metropolitan Area Rapid Transit Authority October 2007 - September 2010
Skills
Microsoft Office, Customer Service, Human Resources, Staffing Analysis, Curriculum Development, Educational Technology, Management, Interviews, Organizational..., Program Management, Time Management, Policy, Project Planning, Foreclosures, First Time Home Buyers, REO, Investment Properties, Real Estate Transactions, Research, Sales, Residential Homes, Sellers, Teaching, Single Family Homes, Short Sales, Investors, Real Estate
Education
Central Michigan University 2011 — 2013
Master of Arts in Instructional Education (M.Ed), Instructional Education
Central Michigan University 2009 — 2011
Bachelor's of Science, Community Development/Health Sciences
Asurion January 2014 - Present
Asurion November 2011 - December 2013
Asurion February 2009 - October 2011
Asurion February 2008 - January 2009
AT&T Mobility 2005 - 2008
Cingular Wireless 2003 - 2005
United States Cellular 2002 - 2003
AT&T Wireless 2001 - 2002
Verizon Wireless 2000 - 2001
GTE Wireless 1990 - 2000
Skills
Product Development, Analysis, Management, Integration, Strategy, Product Management, Retail, Process Improvement, Business Analysis, Facilities Management, Mergers, Strategic Planning, Forecasting, P&L Accountability, Business Case, Cross-functional Team..., Financial Analysis, Business Strategy, Budgets, Management Consulting, Business Development, Financial Modeling, Telecommunications, Vendor Management, Team Building, Business Intelligence, Business Process..., Program Management, Finance, Change Management, Contract Negotiation, Team Leadership, Project Planning, Operations Management, Strategic Financial..., Accounting, Training, Executive Management, Managerial Finance, P&L, Pricing
Education
Central Michigan University 1982 — 1986
Bachelor of Applied Science (B.A.Sc.)
Dearborn Edsel Ford High School 1979 — 1982
G6 Hospitality LLC July 2015 - Present
Ava Anderson Non Toxic March 2015 - Present
Scentsy, Inc. December 2013 - Present
Robert Half International January 2012 - June 2015
OptumInsight December 2010 - October 2011
Paciolan, Inc April 2004 - December 2010
Cingular Wireless June 2002 - April 2004
Comarco Wireless Technologies February 2001 - June 2002
Verizon Wireless September 1998 - February 2001
Skills
Revenue Recognition, Accounting, Financial Analysis, General Ledger, GAAP, Cash Management, Financial Accounting, Accounts Receivable, Accounts Payable, Account Reconciliation, Auditing, US GAAP, Managerial Finance, Wireless, Financial Reporting, Internal Controls, Variance Analysis, Financial Audits, Project Accounting, Accruals, Financial Forecasting, Financial Statements, Bank Reconciliation, Cash Flow, Journal Entries, Invoicing, Analysis, Management
Education
Pepperdine University 1997 — 2000
Masters; MBA, Business Administration
Central Michigan University 1993 — 1995
BSBA, Finance
Verizon Wireless Revenue ManagerHilton Suites Brentwood2001 - 2005
Education
Central Michigan University 1991 — 1993
Elementary Education
Verizon Wireless Stage Management, Educational Programming Support StaffMurfreesboro Rutherford Co. Center for the ArtsJanuary 2000 - November 2004
Education
Central Michigan University
Political Science & Intertaional Studies
University of Tennessee at Martin
State of New Mexico HSD July 2014 - July 2015
Verizon Wireless July 2013 - March 2014
Skills
Social Media, Microsoft Excel, Microsoft Word, Research, Telecommunications, Coaching, Marketing, Customer Service, Time Management, Data Entry, Event Planning, Leadership, Microsoft Office, Outlook, PowerPoint, Public Speaking, Sales, Social Networking, Team Building, Team Leadership
Education
Florida Coastal School of Law 2015 — 2018
JD
Central New Mexico Community College 2009 — 2014
Associate of Arts (A.A.), General Studies
The University of New Mexico 2008 — 2012
Bachelor of Arts (B.A.), History
Central New Mexico Community College 2004 — 2009
Associate of Arts (A.A.), Liberal Arts
Verizon January 2014 - Present
Verizon Enterprise Solutions January 2014 - Present
Verizon Wireless January 2008 - December 2013
Verizon Wireless January 2006 - December 2007
Skills
Telecommunications, Mobile Devices, Product Management, Solution Selling, Strategic Partnerships, Wireless, Direct Sales, Mobile Technology, Cross-functional Team..., Product Marketing, M2M, Unified Communications, Cloud Computing, VoIP, Program Management, SaaS, Managed Services, Business Development, Sales Operations, Enterprise Software, LTE, Vendor Management, Go-to-market Strategy, Account Management, IP, Strategy
Education
Central Michigan University 1999 — 2001
Masters, Administration
Park University 1996 — 1999
B.S., Accounting and Management
Farbman Group November 2014 - Present
Friedman Integrated Real Estate Solutions May 2013 - Present
Newmark Grubb Knight Frank September 2012 - May 2013
Verizon Wireless May 2011 - August 2012
Enviro-Clean August 2010 - May 2011
Allied Building Services June 2009 - February 2010
Jones Lang LaSalle March 2006 - January 2009
BBDO Detroit January 2003 - March 2006
Skills
Contract Negotiation, Vendor Management, Staff Management, Budgeting, Negotiation, Customer Relations, Training & Development, Budgets, Lease Contracts, Troubleshooting, Customer Satisfaction, Customer Service, Facilities Management, Management, Property Management
Education
Central Michigan University 1998 — 2002
BS in BA, Management Information Systems
U.S. Department of Housing and Urban Development February 2015 - Present
Verizon Wireless June 2014 - December 2014
US Army March 2009 - October 2013
Enterprise Rent-A-Car January 2008 - July 2008
24 Hour Fitness January 2007 - January 2008
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Social Media, Customer Service, Teamwork, Event Planning, Public Speaking, Time Management, Photoshop, Social Networking, Event Management, Social Media Marketing
Education
Central Michigan University 2003 — 2006
Master of Science Administration, Human Resources Administration
Central Michigan University 1996 — 2001
Theater Arts, Acting
Quicken Loans August 2015 - Present
General Motors February 2014 - February 2015
Michigan Commerce Bank 2013 - February 2014
Huntington National Bank November 2012 - September 2013
Crippen April 2012 - December 2012
Verizon Wireless December 2008 - February 2010
RadioShack May 2003 - November 2008
Skills
Cellular Communications, Sales, Retail Management, Consumer Electronics, Team Leadership, Microsoft Word, Public Speaking, Critical Thinking, Store Management, Customer Satisfaction, PowerPoint, Pricing Strategy, Sales Operations, Customer Retention, Management, Vehicles, Sales Management, Automobile, Customer Service, Profit, Team Building, Salesforce.com, Credit, Loans, Consumer Lending, Lines Of Credit, Retail Banking, Banking, Employee Training, Time Management, Selling, Retail, Sales Process, Finance, Mortgage Lending, Loan Origination, Commercial Banking, Small Business Lending, Credit Analysis
Education
Oakland University 2010 — 2012
Bachelor of Arts, History
Central Michigan University 1999 — 2002
History and Political Science
Verizon Wireless August 2014 - Present
Oakland County Water Resources Office July 2009 - July 2014
Chrysler June 2006 - November 2008
Chrysler 2002 - 2004
Chrysler 2000 - 2002
Skills
Financial Reporting, Financial Modeling, Forecasting, Variance Analysis, Essbase, SOX, Budgeting, Excel, Analysis, Strategic Financial..., Budgets
Education
Walsh College 2001 — 2004
Masters of Science, Finance
Central Michigan University 1991 — 1995
Bachelors of Science, Finance
Verizon Wireless September 2010 - Present
Bronson Athletic Club October 2007 - September 2010
Comfort Inn & Suites Conference Center May 2006 - August 2007
MichMex Contractors, Inc May 2002 - August 2005
Dodgen Aircraft March 2000 - August 2000
Skills
Customer Service, Customer Satisfaction, File Management, Sales, Change Management, Invoicing, Business Planning, Administrative..., Process Management, Time Management, Staff Development, Call Center, Leadership, Customer Retention, Team Building, Management, Sales Operations
Education
Western Michigan University - Haworth College of Business 2008 — 2009
MBA, General Concentration
Central Michigan University 2002 — 2007
Bachelor of Applied Arts, Entrepreneurship
Verizon Wireless August 2008 - Present
Bend Garbage & Recycling August 2003 - July 2008
Bend Garbage & Recycling 2003 - 2008
Skills
Call Centers, Customer Satisfaction, Customer Experience, Telecommunications, Customer Retention, Wireless, Troubleshooting, Customer Service, Technical Support, Cellular Communications, VoIP, Sales
Education
University of Phoenix 2009 — 2012
Associate's degree, Business Administration and Management, General
Central Oregon Community College 2003 — 2004
Herbalife January 2014 - Present
Photography August 2013 - Present
Desert Hills Residential Treatment Center March 2010 - October 2012
Verizon Wireless January 2007 - August 2009
Skills
Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Wireless, Telecommunications, Troubleshooting, Cellular Communications, Technical Support, Customer Service, Wireless Networking, Sales, VoIP, Mobile Devices, Account Management, Direct Sales, Team Leadership, Workforce Management, CDMA, Vendor Management
Education
Denver Institue of Art 1999 — 2001
Graphic Design
Central New Mexico Community College
Verizon Wireless
Skills
Telecommunications
Education
Central Michigan University
Bachelor of Science
Verizon Wireless October 2005 - Present
Skills
Troubleshooting, Wireless, Mobile Devices, Marketing Strategy, Call Centers, Customer Retention, Customer Experience, Customer Satisfaction, Telecommunications, Vendor Management, Salesforce.com, Customer Service, Technical Support, Training, GSM, Networking
Education
Strayer University Columbia South Carolina 2013 — 2014
Masters of Science in Management, Organizational Leadership
Central Michigan University 2011 — 2013
MSA, Leadership
University of Phoenix 2006 — 2010
Bachelors, Business Marketing
Technosoft Corporation August 2014 - March 2015
LinTech Global, Inc. April 2014 - August 2014
Marketing Co April 2013 - April 2014
Allstate December 2012 - March 2013
Sanford-Brown College, Dearborn MI March 2012 - October 2012
GalaxE Solutions August 2010 - May 2011
New Horizons Computer Learning Centers July 2008 - January 2009
Adecco May 2007 - October 2007
Verizon Wireless January 1998 - May 2003
Skills
Contract Recruitment, Employee Selection, Behavioral Assessment, Candidate Screening, Reference Checking, Offer Letters, New Hire Orientations, Resume Mining, Job Posting, Candidates Searching, Data Research, Personnel Recruiting, Hiring Practices, Exit Interviews, Disciplinary Actions, Terminations, Unemployment Claims, Non-compete Agreements, Overtime, Discharge, EEO compliance, EEOC, Federal Employment Law, I-9 Compliance, Americans with..., Open Enrollment, Benefits Communication, Flexible Spending..., Payroll Software, Leave Management, Visas, Conference Organizing, Student Services, Recruiting, Screening Resumes, Resume, Payroll, Student Affairs, Job Scanning, Management, Personnel Selection, Onboarding, Training, Sourcing, Job Fairs, Cold Calling, Temporary Placement, Background Checks, College Recruiting, Conference Organization
Education
Central Michigan University 2001 — 2003
Human Resources Management/Personnel Administration, General
Oakland Community College 1997 — 2000
AA, Bus Admin
Redford 1980 — 1984
Diploma, Business Administration and Management, General
Advantage Sales & Marketing July 2014 - Present
Gun Lake Casino July 2012 - August 2014
Daiichi Sankyo April 2005 - October 2010
Astra Zeneca LP Us February 2004 - March 2005
MicroBytes Inc. LLC March 2001 - February 2004
CA Technologies February 2000 - March 2001
AT&T Mobile Tel February 1998 - February 2000
Verizon Wireless January 1993 - December 1997
Skills
Product Launches, New Business Development, Selling, Building Relationships, Account Management, Business Acumen, Managed Care, Cold Calling, Territory, Consultative Selling, Product Launch, Customer Relations, Competitive Analysis, Business Planning, Forecasting, Budget Management, Strategic Planning, Team Leadership, Business Development, Pharmaceutical Sales, Customer Service
Education
Central Michigan University
Bachelor of Science
Huntington National Bank August 2013 - March 2014
Verizon Wireless December 2010 - July 2012
Western & Southern Life March 2010 - December 2010
Ameriprise Financial Services, Inc. November 2006 - April 2008
Edward Jones August 2001 - October 2006
The Schwan Food Company December 1990 - July 2001
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, C
Education
Central Michigan University
Bachelor of Science (BS), Business Administration
Clare High School
Diploma, College Preparatory Courses
First Mortgage Company July 2014 - Present
Isleta Resort & Casino July 2012 - July 2014
HP August 2010 - June 2012
YMCA Central New Mexico May 2010 - August 2010
T-Mobile June 2008 - April 2010
AT&T Mobility December 2007 - April 2008
Verizon Wireless February 2006 - October 2007
Client Logic February 2005 - May 2005
Skills
Technical Support, Active Directory, Windows, Software Installation, Operating Systems, Wireless, Computer Hardware, Call Centers, Networking, Sales, System Administration
Education
Central New Mexico Community College 2013 — 2015
Pre-Health Sciences
ITT Tech 2009 — 2011
CNS, Information Technology
Eastern New Mexico University 2003 — 2004
Information Technology
Verizon Wireless April 2014 - Present
Verizon Wireless December 2013 - Present
Verizon Wireless July 2012 - Present
Verizon Wireless November 2004 - July 2012
Skills
Customer Retention, Telecommunications, Call Centers, Wireless, Customer Experience, Cellular Communications, Mobile Devices, Training, Mobile Technology, Team Leadership, Broadband, Time Management, Direct Sales
Education
Central Michigan University 1992 — 1997
BME
Verizon Wireless July 2010 - Present
Education
The University of New Mexico 2002 — 2007
B.A., Religious Studies, Women Studies, Philosophy
Central New Mexico Community College
Certificate, Accounting -CPA Preparation, Payroll Clerk
Verizon Wireless August 2006 - June 2012
Verizon Wireless 2006 - 2012
Education
Central Michigan University 2007 — 2011
Public Adminstration
Penske Logistics June 2015 - Present
U.S. Xpress, Inc. May 2014 - June 2015
Crete Carrier 2012 - May 2014
93.7 The Ticket September 2011 - May 2013
Verizon Wireless April 2010 - August 2012
University of Nebraska Lincoln December 2006 - August 2009
Skills
Logistics, Copy Writing, Customer Service, Technology Support, Audio Post Production, Play by Play, Office Organizing, Executive Producing, Coordinating Events, Coordinating Programs, Deadline Driven, Goal Oriented, Web Design, Social Networking, Mobile Technology, News Writing, Technical Support
Education
University of Nebraska-Lincoln 2006 — 2015
Master of Arts (M.A.), Journalism and Mass Communications
Central Michigan University 2002 — 2006
Bachelor of Applied Arts (B.A.A), Broadcast Cinematic Arts, Sports Management
RPA Consulting March 2015 - Present
Verizon Wireless April 2013 - March 2015
The Carpet Company February 2009 - July 2009
High Desert Flooring July 2007 - January 2009
Skills
Microsoft Office 2010, Customer Service, Outstanding..., Proposal Writing, Report Writing, Sales Management, Sales Inside/Outside, Hiring, Employee Training, Highly detail oriented, Recruiting, Contract Negotiation, Deal Closure, Team Leadership, Cost Accounting, Consulting, New Business Development, E-Learning, Key Account Management, Office Management, Business Planning, Sales Operations, Time Management
Education
Eastern New Mexico University 2013 — 2015
Central New Mexico Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Criminal Justice and Corrections
Verizon Wireless January 2009 - Present
Alltell Communications November 2005 - January 2009
Skills
Customer Service, Sales, Microsoft Office, Team Leadership, Call Centers, Customer Satisfaction, Customer Experience, Troubleshooting, Customer Retention, Training, Telecommunications, Wireless, Retail, Mobile Devices, Inventory Management, Technical Support
Education
Central New Mexico Community College 1977 — 1978
Verizon Wireless June 2012 - Present
Education
Central Michigan University 2007 — 2010
Bachelor of applied arts, Entrepreneurship, 3.2
Verizon Wireless 1994 - 2013
Education
Central Michigan University 1984 — 1988
Bachelor of Business Administration (B.B.A.), Hospitality Services/German
UNM FSAE January 2015 - Present
UNM Engineering Student Services August 2014 - Present
STEM UP March 2013 - May 2014
T-Mobile August 2008 - March 2011
Verizon Wireless March 2006 - August 2008
Wells Fargo July 2005 - February 2006
America Online June 2003 - June 2005
Baskin Robbins January 1995 - February 2003
Skills
Critical Thinking, Matlab, Mechanical Aptitude, Public Speaking, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, English, Windows, Event Planning, AutoCAD, Time Management, Organization, Communication Skills, Sales, Sales Management, Small Group..., Marketing, Leadership, Management, Mentoring, Troubleshooting, Technical Support
Education
The University of New Mexico 2013 — 2016
Bachelor's Degree, Mechanical Engineering
Central New Mexico Community College 2011 — 2013
Associate's Degree, Engineering, Physics, Liberal Arts
Presbyterian Healthcare Services January 2013 - Present
Adecco Staffing, USA March 2010 - January 2013
Verizon Wireless October 2004 - February 2010
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Criminalistics and Criminal Science
Central New Mexico Community College 2011 — 2013
Associate's degree, Legal Assistant/Paralegal
Verizon Wireless
Skills
Customer Service, Microsoft Office, Sales, Management, Telecommunications, Team Leadership, Leadership
Education
Central New Mexico Community College
Psychology
AT&T October 2014 - Present
Verizon Wireless October 2010 - July 2014
Bank of America August 2008 - August 2010
Anchorblue retail group January 2003 - January 2008
Education
Central New Mexico Community College 2014 — 2016
Business Administration and Management, General