Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Verizon Wireless Employees
Zions Bancorporation April 2015 - Present
Basic Research November 2014 - January 2015
ClearOne August 2013 - June 2014
L-3 Communications March 2008 - April 2013
Verizon Wireless 2004 - 2007
Source One Services September 2001 - March 2003
Quest Group International October 1997 - September 2000
Skills
Earned Value Management, Government Contracting, DoD, Process Improvement, Engineering Management, Leadership, Security Clearance, Strategy, Management, Program Management, Procurement, Aerospace, Systems Engineering, Testing, Budgets, Information Assurance, Manufacturing, Sales, Analysis, Integration, Project Management, Team Leadership, Operations Management, Call Centers, Requirements Analysis, Financial Analysis, Troubleshooting, Training, Customer Service, Team Building, Change Management, Product Management, Strategic Planning, Telecommunications, Business Development, Start-ups
Education
Westminster College Salt Lake City, UT 2008 — 2014
Bachelor's Degree, Business Administration
Central Texas College 1967 — 1972
General Education, Career Pilot Training
Verified Volunteers 2014 - Present
Integrated Healthcare Solutions 2013 - 2013
Verizon Wireless 2004 - 2012
No Touching Ground 2002 - 2007
Clear Channel Communications 2003 - 2003
Skills
Sales Operations, Sales, Retail, Management, Selling, Customer Satisfaction, Telecommunications, Outstanding..., Account Management, Direct Sales, Wireless, Customer Retention, Marketing, Strategic Partnerships, Mobile Devices, Event Management, SalesPro, Relationship..., Customer Driven, Budgets, Sales Management, Lead Generation, Contract Negotiation, Business Development, Sales Presentations, Leadership, Sales Process, CRM, Team-oriented, Microsoft Office, Solution Selling, Cold Calling, Customer Service, B2B, New Business Development, Social Media Marketing, Training, Merchandising, Networking, Recruiting, Coaching, Solutions Selling, Proposals, Entertainment Marketing..., Product Marketing, Enterprise Software, Sourcing, Proposal Writing
Education
Central Washington University 2001 — 2004
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.5
Lower Columbia College 1996 — 2001
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
California Family Fitness July 2015 - Present
Verizon Wireless January 2013 - Present
Prudential Consulting Inc October 2012 - December 2012
Fidelity Investments September 2011 - October 2012
Fidelity Investments 2011 - 2012
Sprint Nextel August 2007 - July 2010
Sprint August 2007 - July 2010
Best Western Australasia May 2007 - August 2007
Extended Stay Hotels March 2007 - May 2007
Extended Stay Hotels May 2006 - March 2007
Skills
Telecommunications, Financial Services, Hotel Management, Sales, Customer Satisfaction, Customer Service, Customer Retention, Customer Oriented, Android, Windows, Technical Support, Collections, Bill Payment, Telecommunications..., Analysis, Coaching, PowerPoint, Leadership, Management, Microsoft Word, Team Building, Employee Benefits, Event Planning, Microsoft Excel, Microsoft Office, Strategic Planning, Training
Education
Central Texas College
University of Maryland University College
TPS Wiring Solutions September 2014 - Present
Bodell Telecom April 2014 - July 2014
Quanta Wireless Solutions September 2012 - June 2013
Verizon Wireless December 2010 - October 2012
Nsoro July 2010 - December 2010
Verizon Wireless December 2008 - August 2010
Telecom Transport Management, Inc March 2008 - December 2008
Crown Castle USA January 2006 - October 2007
Crown Castle USA November 2004 - January 2006
Self Employed June 2004 - October 2004
Skills
Time Management, Supervision, Wireless, CDMA, Microwave, Troubleshooting, RF Engineering, Wireless Networking, Cellular Communications, Testing, T1, Networking, 4G, Switches, Transmission, Mobile Devices, Software Installation, Telecommunications, LTE, EVDO
Education
Central Texas College 1993 — 1996
AA, General Studies
ARC Document Solutions August 1995 - Present
Society for Marketing Professional Services (SMPS) June 2013 - July 2015
Verizon Wireless May 2009 - July 2012
Verizon Wireless Customer Financial Services COOS 2009 - 2012
Emerald Queen Casino March 2007 - February 2009
Sprint Nextel 2006 - 2007
University of Puget Sound 2003 - 2006
American Reprographics Company 1995 - 2003
Key Equipment Finance 2000 - 2002
Xerox Corporation 1986 - 1990
Skills
Sales Management, Consultative Selling, Team Leadership, Account Management, Customer Satisfaction, Consultative Selling,..., Direct Sales, Selling, Management, Retail, Vendor Management, Cross-functional Team..., Solution Selling, Inventory Management, B2B, Customer Retention, Sales, Marketing, Customer Service, Leadership, New Business Development, Sales Operations, Process Improvement, Analysis, Logistics, Product Marketing, Project Management, Cold Calling, Negotiation, Project Planning, Program Management, Purchasing, Budgets, CRM, Telecommunications, E-commerce, Contract Negotiation, Product Management, Call Centers, Training, SaaS, Cloud Computing, Mobile Devices, Sales Process, Wireless, Salesforce.com, Time Management, Networking, Strategy, Troubleshooting
Education
University of Puget Sound
Bachelor of arts, Business administration - Management and Marketing, Graduated with Honors in Business Administration
Central Washington University 2012 — 2014
Certification: Career & Technical Education - Business, CTE Education - Business, Marketing, Sales Operations, Management
Central Washington University 2012 — 2014
Master of Science (MS) in progress, Two Year CTE Certification Program completed 2014
Wells Fargo November 2013 - Present
Verizon Wireless July 2010 - August 2013
Art By Me October 2002 - June 2010
Walt Disney World August 2007 - November 2007
Skills
World Class Customer..., Microsoft Office, Math, Data Entry, Customer Service, Call Centers, Sales, Technical Support, Fax, Customer Satisfaction, Telephone Skills, Troubleshooting, Telecommunications, Time Management, Team Leadership, Outlook, Networking
Education
Hopewell High School 2003 — 2007
Diploma
Central Piedmont Community College
DAV (Disabled American Veterans) October 2007 - Present
City and County of Denver February 2001 - February 2007
Verizon Wireless February 1999 - February 2001
Commercial Laundry Equipment December 1994 - February 1999
US Army June 1982 - May 1991
Skills
Government, Research, Policy, Grant Writing, Nonprofits, Public Policy, Microsoft Office, Public Speaking, Community Outreach, Policy Analysis, Volunteer Management, Program Development, Sales Management, Marketing, Proformas, AutoCAD, Leadership
Education
State of Colorado 2001 — 2003
Certification, Social Work and Social Work Supervisor
University of Mary Hardin Baylor 1993 — 1994
Bachelor of Science (BS), Behavioral Sciences w/Criminal Justice Emphasis and Sociology
Central Texas College 1992 — 1993
Associate's degree, Criminal justice
AT&T June 2015 - Present
AT&T Mobility April 2010 - Present
Verizon Wireless February 2009 - April 2010
Alltel Wireless January 2008 - February 2009
Time Warner Cable 2004 - 2007
Skills
Team Leadership, Team Building, Training, Employee Training, Sales Management, Customer Experience, Customer Retention, Wireless, Direct Sales, Telecommunications, Sales, Cellular Communications, Sales Operations, Customer Satisfaction, Quotas, Sales Process, Customer Service, Mobile Devices, Account Management, Unified Communications, Leadership, Solution Selling, VoIP, Retail, Managed Services, Mobile Technology, 4G, LTE, Inventory Management, Retail Sales, Cold Calling, Interviews, Selling, Strategic Partnerships
Education
Central Piedmont Community College 2014 — 2017
Business, Management, Marketing, and Related Support Services
Men's Wearhouse July 2010 - Present
Verizon Wireless January 2010 - July 2010
Sullivan's Steakhouse January 2009 - December 2009
Skills
Sales, Customer Service, Account Management, Graphic Design, Merchandising
Education
University of North Carolina at Charlotte 2014 — 2015
Organizational Business Management, Business Administration and Management, General
Central Piedmont Community College 2011 — 2013
Associate of Arts (AA), Business Administration and Management, General
York Technical College 2009 — 2010
Digital Design, Digital Arts
HealthFirst March 2014 - Present
Verizon Wireless September 2012 - May 2014
Verizon Wireless November 2010 - September 2012
Aerotek March 2010 - December 2010
Fastenal March 2009 - February 2010
Central Washington University September 2005 - June 2008
Skills
Singer-songwriter, Guitarist, Marketing, Business, Sales, Operations Management, Management, Sourcing, Customer Service, Training, Cold Calling, Human Resources, Recruiting, Electronics, Account Management, Microsoft Word, Coaching, Leadership, Project Management, Interviews, Team Building, Program Management, Microsoft Office
Education
Central Washington University 2004 — 2008
Bachelor's of Science, Business Administration
Verizon Wireless February 2013 - Present
Verizon Wireless (Worldwide Wireless) October 2011 - February 2013
Verizon Wireless 2007 - 2011
Verizon Wireless 2005 - 2007
Skills
Project Management, Management, Operations Management, Recruiting, Customer Service, Sales, Written & Oral..., Performance Management, Training, Human Resources, Call Centers
Education
Ohio Dominican University 2002 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General
Central State University 1999 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Verizon Wireless June 2014 - Present
University Center of North Puget Sound January 2013 - November 2013
Everett Community College September 2011 - April 2013
Skills
Customer Service, Customer Relationship..., Computer Hardware, Windows 7, Project Management, Networking, TCP/IP, Subnetting, Switching, Routing Protocols, Microsoft Servers, C++, Java, HTML 5, CSS, Active Directory, Retail, Music, Cabling, Cable Management, Tandberg Systems, Bass Guitar
Education
Central Washington University 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Technology and Administrative Management (Cyber security specialization), 3.93
Everett Community College 2011 — 2013
Associate of Science (AS), Computer and Information Systems Security/Information Assurance, 3.94 GPA
Verizon Wireless June 2014 - Present
Sprint November 2012 - June 2014
Walmart April 2011 - November 2012
FedEx Ground November 2010 - April 2011
Skills
Troubleshooting, Typing, Customer Service, Microsoft Word, Microsoft Exchange, Acting, Street Dance, Individual Counselling, Sales, Windows 7, Computer Hardware, Technical Support, Wireless Networking, Cisco IOS, Teamwork, Cisco Routers, Computer Repair, Laptops, Windows, Computer Proficiency
Education
ITT Technical Institute-St. Rose 2010 — 2012
Associate of Science (A.S.), Information Technology
Central Piedmont Community College 2010 — 2010
Swedish Medical Center March 2013 - Present
Alere Wellbeing May 2012 - July 2012
Wild Sky Law Group, PLLC April 2011 - August 2011
Verizon Wireless June 2006 - June 2010
Expedia, Inc January 2005 - June 2006
Skills
MS Word, MS Excel, MS Outlook, MS PowerPoint, Typing (65 wpm), Multi-line telephones, Internet Research, Customer Service, Customer Satisfaction, 10 Key, Epic Systems, Medical Terminology, Bookkeeping, HIPAA, Outlook, Microsoft Excel, Online Research, Microsoft Word, Administrative..., PowerPoint, Data Entry, Software Documentation, Time Management, Telephone Skills, Invoicing, Microsoft Office, Cpr Certified, Spreadsheets, Fax, Call Centers, Access, Office Management, Healthcare, Program Management
Education
Central Washington University 2013 — 2016
Bachelor's degree, Psychology
Highline Community College 2010 — 2013
Associates of Arts
3M March 2015 - Present
Best Buy April 2012 - March 2015
Best Buy January 2011 - April 2012
Verizon Wireless June 2007 - January 2011
Skills
Merchandising, Retail, Customer Service, Sales, Cross-functional Team..., Sales Management, Customer Satisfaction, Marketing Strategy, Marketing, Microsoft Office, Project Management, Communication Skills, PowerPoint, Operational Excellence, Operational Execution, Visual Merchandising, Store Management, Team Management, Mobile Devices, Product Development, Time Management
Education
University of Saint Thomas - School of Business 2005 — 2009
Bachelor of Arts (BA), Entrepreneurship
Century College
IKEA Group February 2015 - Present
Zillow August 2013 - February 2014
Verizon Wireless January 2011 - August 2013
Skills
Customer Service, Microsoft Office, HTML, Time Management, SQL, Customer Satisfaction, PHP, HTML5, CSS, Java, Marketing, CRM, Online Marketing, Team Leadership, New Business Development, C, Microsoft SQL Server, Linux, Inventory Control, Sales
Education
Green River Community College 2014 — 2016
Software Development
Central Washington University 2007 — 2009
Bachelor's Degree, Social Sciences, 3.7
University of Nevada-Reno 2005 — 2007
Associate's Degree, Business, Management, Marketing, and Related Support Services, 3.6
Verizon Wireless January 2013 - Present
Sprint Nextel January 2010 - December 2013
US Army September 2002 - June 2006
Skills
Mobile Devices, Managed Services, Direct Sales, Account Management, Telecommunications, VoIP, Wireless, Customer Experience, Sales Process, Solution Selling, Customer Service, Sales, Team Building, Customer Retention, Sales Operations, Training
Education
Central Texas College 2013 — 2015
Associate's degree, Kinesiology and Exercise Science
Central Texas College 2013 — 2015
Verizon Wireless May 2014 - Present
Verizon Wireless November 2012 - May 2014
Verizon Wireless July 2009 - October 2012
EXPRESS August 2007 - September 2008
EXPRESS July 2005 - August 2007
Skills
Communication Skills, Coaching, Training, Selling, Workforce Development, Music, Vocalist, Customer Support, Customer Service, Project Management, Leadership, Agenda Development, Customer Satisfaction, Direct Sales, Microsoft Office, Call Centers, Time Management, Employee Training, Sales, Customer Retention, Wireless, Troubleshooting, Team Building, Management, Customer Experience, Team Leadership, Account Management, Access
Education
University of Washington 2007 — 2012
Master’s Degree, Music- Vocal Performance
Central Washington University 2002 — 2007
Bachelor's degree, Music-Vocal Performance
Verizon Wireless April 2014 - Present
JCPenney May 2013 - August 2013
Central State University May 2012 - August 2012
Funai Corporation May 2011 - August 2011
Magic Mountain Fun Centers March 2007 - August 2010
Skills
Customer Service, Public Speaking, PowerPoint, Social Networking, Event Planning, Social Media, Facebook, Microsoft Office, Leadership, Microsoft Word, Microsoft Excel, Marketing, Higher Education, Marketing Strategy, Market Research, Market Analysis, Technical Support, Intercollegiate...
Education
Central State University 2011 — 2014
Bachelor of Science (B.S.), Business Management/Marketing
Verizon Wireless February 2014 - Present
Verizon Wireless January 2008 - February 2014
Skills
LTE, Messaging, 3G, Wireless, 4G, CDMA, Cellular Communications, Computer Network..., Telecommunications
Education
Central Washington University 1985 — 1989
Bachelor of Science (B.S.), Business Administration and Management, General
Verizon Wireless January 2013 - Present
Primary PhysicianCare 2010 - 2012
Charlotte-Mecklenburg Police Department 2000 - 2008
Skills
Call Centers, Customer Experience, Telecommunications, Customer Satisfaction, Customer Retention, Troubleshooting, Wireless, Customer Service, Technical Support, Mobile Devices, Typing, Claims Handling, Emergency Services
Education
Central Piedmont Community College
Associate of Arts and Sciences (AAS), Criminal Justice/Law Enforcement Administration
University of North Carolina at Pembroke
Verizon Wireless June 2015 - Present
Verizon Wireless March 2014 - June 2015
Enterprise Rent-A-Car April 2013 - December 2013
Enterprise Rent-A-Car September 2012 - March 2013
University of Nevada Reno August 2011 - January 2013
Enterprise Rent-A-Car December 2011 - September 2012
Reno Aces March 2011 - July 2012
United States Department of Defense May 2010 - December 2010
US Army July 2008 - June 2010
Skills
Computer Proficiency, Typing, Microsoft Word, Microsoft Excel, Crime Prevention, Customer Service, Management, Report Writing, Broadcast Television, Camera, Visual Effects, Photoshop, Verbal De-escalation, Team Leadership, Leadership Development, PowerPoint, Access, Outlook, Direct Sales, Goal Oriented, Organizational Structure, Sales, Sales Management, Sales Operations, Marketing, Employee Management, Employee Training, Editing, Human Resources, Interviews
Education
Tyler Junior College 2013 — 2015
Associate's Degree, Business Administration and Management, General, 3.77
Troy University 2006 — 2010
Bachelor of Science (B.S.), Criminalistics and Criminal Science
Central Texas College 2002 — 2006
Associates of Applied Science, Criminology
Target March 2014 - Present
Target August 2012 - March 2014
Verizon Wireless December 2010 - August 2012
Verizon Wireless January 2010 - November 2010
Verizon Wireless August 2007 - December 2009
Verizon Wireless December 2006 - July 2007
Skills
Sales Management, Wireless Solutions, Customer Satisfaction, Marketing Communications, Strategic Communications, Performance Management, Employee Relations, Leadership Development, Visual Merchandising, Sales Operations, Sales Recruitment, Customer Retention, Staff Retention, Team Leadership, Training & Development, Coaching Staff, Sales Support, Customer Relations, Customer Focus, Fast Learner, Customer Oriented, Wireless, Leadership, Customer Service, Sales Process, Sales, Employee Training, Recruiting, Coaching
Education
Concordia University-St. Paul 2010 — 2012
Master of Arts, Strategic Communication Management, 4.0
University of Wisconsin-River Falls 2006 — 2008
Bachelor of Science, Marketing Commucation
Century College 2005 — 2006
Associate of Arts (AA), General Studies
North Dakota State University 2004 — 2005
AgCode Inc. July 2012 - Present
Freelance January 2011 - July 2013
Verizon Wireless September 2003 - April 2010
Clear Channel Radio September 2005 - August 2006
Ultimate Wireless October 2000 - September 2003
Skills
Merchandising, Account Management, Team Building, Strategic Partnerships, Creative Problem Solving, Sales Growth, Marketing Strategy, Copywriting, Competitive Strategy, Building Relationships, New Business Development, Coaching, Team Leadership, Customer Acquisition, Advertising, Sales Operations, Sales, Business Development, Business Strategy, Customer Retention, Direct Sales, Management, Marketing
Education
Hamline University 2001 — 2005
Bachelor of Arts, English Studies
Century College
Extended Learning, Graphic Design
Tri-City Dust Devils January 2014 - Present
Verizon Wireless October 2012 - December 2013
Tri-City Dust Devils June 2012 - August 2012
U.S. Cellular June 2011 - March 2012
Columbia Basin College September 2009 - June 2010
Skills
Spanish, Excel, Word, SPSS, PowerPoint, Sales Process, Outlook, Social Media, Promotions, Wireless
Education
Central Washington University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Columbia Basin College 2008 — 2010
Associate of Arts (A.A.)
Verizon Wireless October 2014 - Present
Wells Fargo November 2013 - September 2014
Wells Fargo March 2012 - November 2013
Skills
Loans, Commercial Banking, Retail Banking, Consumer Lending, Commercial Lending, Lines Of Credit, Cross Selling, Loan Origination, Financial Analysis, Deposits, Credit, Account Management, Leadership, Management, Relationship Management, Team Building, Customer Service, Microsoft Office, Project Management, Sales, Strategic Planning, Banking, Customer Satisfaction
Education
Metropolitan State University 2009 — 2013
Bachelor's degree, International Business
Century College 2002 — 2004
Associate's degree, General Studies
Argosy University Schaumburg, IL. January 2015 - Present
Resources for the Education of Adults in the Chicago Area May 2014 - Present
Argosy University Chicago, Il May 2014 - January 2015
Argosy University September 2011 - May 2014
Beam Reach Education December 2010 - August 2011
Delta Career Education December 2009 - December 2010
Cardean Learning Group June 2009 - December 2009
Career Education Corporation February 2004 - August 2008
Verizon Wireless November 2002 - February 2004
Walgreens April 1999 - November 2002
Skills
Admissions, Staff Development, Coaching, Higher Education
Education
Central State University
Business Management
Norfolk State University
Liberal Arts
Verizon Wireless June 2012 - Present
Hertz Local Edition February 2009 - July 2012
Hertz Local Edition September 2008 - February 2009
Hertz Local Edition February 2007 - September 2008
Hertz November 2006 - February 2007
Hertz Local Edition July 2006 - November 2006
Central Washington University September 2004 - June 2006
Safeway December 1999 - September 2004
Education
Central Washington University 2004 — 2006
Bachelors of Business Administration with a specialty, Marketing Management
Everett Community College 2001 — 2004
Associate, Business Administration
Central Piedmont Community College December 2014 - Present
Central Piedmont Community College April 2012 - November 2014
Central Piedmont Community College March 2007 - April 2012
Special Counsel September 2002 - February 2006
Verizon Wireless 1998 - 2000
Skills
Resume Writing, Public Speaking, Career Counseling, Recruiting, Research, Non-profits, PeopleSoft, Employee Relations, Academia, Outlook, Nonprofits, Higher Education, Leadership, Training, Community Outreach, Program Development, Team Building, Coaching, Interviews, Organizational..., Newsletters, Teaching, Instructional Design
Education
SUNY Stony Brook 2010 — 2011
Master of Professional Studies, Human Resource Management
Central Piedmont Community College 2005 — 2007
Diploma, Paralegal Technology
University of Pittsburgh 1992 — 1996
BS, Psychology & Business (dual major)
Defense Finance and Accounting Service (DFAS) January 2015 - Present
DFAS June 2013 - December 2014
DFAS June 2012 - June 2013
DFAS August 2011 - May 2012
DFAS January 2011 - July 2011
DFAS June 2010 - January 2011
DFAS January 2008 - June 2010
AEP (Sun Technical Services) August 2005 - January 2008
Verizon Wireless September 2002 - January 2004
Verizon Wireless May 2000 - September 2002
Skills
General Ledger, Accounting, Accounts Receivable, Balance, Spreadsheets, Accounts Payable, GAAP, Financial Reporting, Account Reconciliation, Peachtree, Financial Statements, Accruals, Auditing, Internal Controls, Budgets, Sarbanes-Oxley Act, Data Analysis, Variance Analysis, Tax Preparation, Analysis, Customer Service, Access, Data Entry, Finance, Financial Accounting, Human Resources, Managerial Finance, QuickBooks, Payroll, Internal Audit, Policy, Management, PeopleSoft, Government, Financial Analysis, US GAAP, Process Improvement, Forecasting, Government Accounting, Invoicing, Outlook, Spiritual Direction, Prayer, Spiritual Leadership, Business Process..., Strategic Financial..., Microsoft Excel, Bookkeeping, Administration, Contract Management
Education
Keller Graduate School of Management 2009 — 2011
Masters, Accounting and Financial Management
Central State University 1994 — 1998
Bachelors, Accounting
Linden-Mckinley H.S. 1991 — 1994
College Prep Diploma, College Prep Courses
Beechcroft H.S. 1990 — 1991
General Studies
Verizon Wireless June 2014 - Present
US Army March 2003 - October 2013
Skills
Military, Security Clearance, Army, DoD, Military Experience, Military Operations, Operational Planning, Command, Leadership, Team Leadership, Government, Team Building, Welding, Arc Welding, MIG welding, Maintenance & Repair
Education
Ashford University 2012 — 2013
Business Administration and Management, General
Central Texas College 2006 — 2011
Verizon Wireless 2001 - Present
Simply Wireless January 1999 - April 2001
Skills
Positive Attitude,..., Fast Learner, Product Knowledge, Quotas, Deal Closure, Market Penetration, Selling Skills, Sales Growth, Up-selling, Market Share, Prospect, Business Acumen, Store Management, Sales Leads, Accountability, Driving Results, Product Demonstration, Sales Promotion, Qualifying Prospects, Inventory, Inside Sales
Education
Central Washington University 2009 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Highline Community College 2005 — 2007
Associate of Arts (A.A.), Business/Commerce, General
Verizon Wireless September 2008 - June 2009
MetroCast Communications September 2007 - September 2008
Verizon Telecom January 2005 - March 2007
Skills
Call Centers, Customer Experience, Sales, Sales Operations, Training, Customer Service, Troubleshooting, Sales Process, Team Leadership, Invoicing, Medical Billing, Receptionist Duties, Cash Handling, Message Taking
Education
Central Penn College 2000 — 2001
Did not graduate...no degree obtained, Criminal Justice
University of Phoenix
In Progress, Criminal Justice
Telerx February 2013 - Present
Telerx June 2012 - February 2013
Telerx December 2010 - June 2012
Verizon Wireless July 2009 - March 2010
Alltel Wireless January 2009 - July 2009
B2B June 2004 - February 2009
B2B August 2001 - June 2004
B2B November 1999 - August 2001
Skills
Word, Excel, PowerPoint, Outlook, Access, Microsoft Office, Customer Service, Kronos, Salesforce.com, Version Control Tools, ISO, Call Centers, Microsoft Excel, Sales Management, Management, Training, Process Improvement
Education
Central Piedmont Community College 1993 — 1997
Computer Science
Verizon Wireless March 2014 - Present
Verizon Wireless November 2007 - March 2014
Paramount Marketing group 2001 - 2002
Skills
Account Management, Sales Management, Sales, Direct Sales, Customer Retention, Cold Calling, Sales Operations, B2B, Selling, Salesforce.com, Customer Service, Retail, New Business Development, Marketing Strategy, Inventory Management, Solution Selling, Telecommunications, Sales Process, Wireless, Customer Satisfaction, Mobile Devices, Customer Experience, Management, Leadership, Cellular Communications, Team Leadership, Team Building, Training
Education
Strayer University 2013 — 2013
Business, Management, Marketing, and Related Support Services
Central Piedmont Community College 2002 — 2003
Computer Technology/Computer Systems Technology
Ivy Tech Community College-Lafayette 1998 — 1999
Business Administration and Management, General
Verizon Wireless July 2014 - Present
Verizon Wireless 2013 - July 2014
Verizon Wireless August 2010 - October 2013
Funko 2009 - 2010
Sprint May 2008 - July 2009
Enhanced Wireless Sprint Authorized Dealer 2007 - 2008
Skills
Sales Management, Sales Operations, Direct Sales, Sales Presentations, Network Administration, System Administration, Account Reconciliation, Business Analysis, Strategic Financial..., Coaching, Solution Selling, Team Management, Project Management, M2M, Strategic Planning, Inventory Management, Organizational Structure, Customer Retention, Wireless, Customer Experience, Telecommunications
Education
Central Washington University 2010 — 2013
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
Central Washington University 2010 — 2013
Bachelor of Applied Science (BASc), Information Technology
Edmonds Community College 2009 — 2010
Associate of Arts (AA), Business Administration, Management and Operations
InterContinental Hotels Group June 2010 - September 2012
Verizon Wireless May 2007 - April 2010
Skills
Customer Service, Customer Engagement, Retail, Customer Retention, Management, Computers, Office Administration, Kinect, Call Centers, Cellular Communications, Sales, Microsoft Office, HR Policies, Human Resources
Education
Central Piedmont Community College 2013 — 2013
Human Resources Management and Services
Trident Technical College 2007 — 2008
Human Resources Management and Services
Expedia (Contractor) April 2015 - Present
Fluke Networks October 2010 - December 2014
Intellectual Ventures 2007 - 2009
Verizon Wireless 2004 - 2007
AT&T Wireless 2003 - 2004
Quality Food Centers QFC 2000 - 2003
Weyerhaeuser 1994 - 2000
Skills
Financial Analysis, Financial Modeling, Accounting, Analysis, Cross-functional Team..., Microsoft Excel, Data Analysis, Business Analysis, Outlook, SharePoint, Program Management, Variance Analysis, Process Improvement, Recruiting, Finance, Forecasting, Access, Budgets
Education
Central Washington University 1989 — 1999
Bachelor of Science (B.S.), Accounting
Green River Community College 1989 — 1997
Associate of Science (A.S.), Accounting
Snoqualmie Indian Tribe 2013 - Present
Chaudhry Tax & Accounting 2012 - 2013
Emeritus 2012 - 2012
Verizon Wireless 2008 - 2011
RadioShack 2005 - 2008
Skills
Accounting, Income Statement, Payroll, QuickBooks, Customer Service, Customer Satisfaction, 10 Key, Microsoft Excel, Sales, Outlook, Time Management, General Ledger, Financial Analysis, Microsoft Office, Financial Accounting, Financial Reporting, Account Reconciliation, Budgets, Auditing, PowerPoint, Finance
Education
Central Washington University 2010 — 2011
Bachelor’s Degree, Accounting, 3.6
Edmonds Community College 2009 — 2010
Associate’s Degree
University of Washington 2003 — 2004
Verizon Wireless November 2014 - Present
Verizon Wireless February 2013 - December 2014
Rush Espresso February 2012 - December 2013
Cafe Really May 2011 - November 2011
Warren Wilson College August 2007 - May 2010
Ben & Jerry's October 2005 - November 2008
Skills
Organizational..., Microsoft Office, Customer Service, PowerPoint, Research, Microsoft Word, Public Speaking, Microsoft Excel, Organization, Social Networking, Time Management, Social Media, Editing, Teamwork, Westlaw, LexisNexis, Leadership, Customer Satisfaction, Management
Education
Central Piedmont Community College 2012 — 2014
Diploma, Post-Baccalaureate Diploma in Paralegal Technology, 4.0
Warren Wilson College 2006 — 2010
BA, Political Science and History, 3.01
Verizon Wireless 2014 - Present
Windstream Communications November 2011 - 2014
AT&T February 2009 - October 2011
AT&T October 2007 - December 2008
Cingular July 2006 - December 2006
AT&T Mobility January 2005 - December 2005
Skills
Network Design, UMTS, Software Documentation, Visio, Troubleshooting, Wireless Networking, Networking, ATM networks, Management, SS7, Access, Databases, Telecommunications, LTE, Granite, Wireless, Cellular Communications, IP, VoIP, Telecommunications...
Education
Central Washington University 1977 — 1979
BS, Aerospace Management
Green River Community College 1975 — 1977
AA, Air Traffic Controller
AT&T April 2014 - Present
AT&T October 2011 - April 2014
Airband Communications February 2010 - September 2011
AT&T September 2006 - February 2009
Spohn and Associates September 2004 - August 2006
Verizon Wireless 2003 - 2004
AT&T August 2000 - August 2003
Skills
IP VPN, ATM networks, MPLS, Co-location, Channel, IP, Solution Selling, Managed Services, Telecommunications, Network Design, Ethernet, Management, SIP Trunking, Telephony, Unified Communications, Hosted Services, Network Security, Sales Operations, WAN, VoIP, Wireless, Sales, Data Center, T1, Customer Retention, Broadband, LAN-WAN, SIP, Call Centers, Customer Satisfaction, Security, Cisco Technologies, DSL, Metro Ethernet, Optical Fiber, Frame Relay, Private Line, PRI, Long Distance, Internet Services, Avaya, Sales Engineering, Professional Services, IP PBX, Cloud Computing, Direct Sales, Video Conferencing, Fiber Optics, Telecommunication..., ISDN
Education
Private - CCNA Bootcamp 2011 — 2011
CCNA Bootcamp
Queens University of Charlotte 1995 — 1996
Computer Information Systems
Central Piedmont Community College 1989 — 1994
Associates, Business
Stella & Dot October 2014 - Present
Verizon Wireless June 2007 - April 2014
Target August 2006 - May 2007
Circuit City June 2004 - August 2006
Skills
Direct Sales, Cold Calling, Solution Selling, Sales Operations, Wireless, Account Management, Sales, Sales Process, Telecommunications, Customer Retention, Sales Management, Customer Satisfaction, Selling, Sales Presentations, Customer Experience, Cellular Communications, Customer Service, Service Coordination, Organization Skills
Education
Central Washington University 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Multi/Interdisciplinary Studies
Verizon Wireless 2015 - Present
Verizon Wireless August 2007 - September 2015
Skills
Telecommunications, Solution Selling, Sales Management, Sales, Direct Sales
Education
Central Piedmont Community College 1995 — 1997
accociates, Business
Scriber Lake High School January 2015 - Present
La Petite Academy June 2014 - December 2014
Dataworks 2012 - 2013
Archstone 2011 - 2012
Best Buy 2010 - 2011
Verizon Wireless 2007 - 2009
AT&T February 2007 - December 2007
The Home Depot February 2006 - January 2007
Circuit City 2003 - 2006
Skills
Microsoft Office, Curriculum Design, Curriculum Development, Lesson Planning, Classroom, Classroom Management, Tutoring, Customer Service, Educational Leadership, PowerPoint, Sales, Computer Proficiency, Project Planning, Networking, Computer Repair, Educational Technology
Education
Central Washington University 2015 — 2017
Bachelor’s Degree, Multi/Interdisciplinary Studies, 4.0
Edmonds Community College 2012 — 2014
Associate’s Degree, General Studies, 3.0
BetterLoanOfficers.com November 2014 - Present
BetterLoanOfficers.com August 2014 - Present
Saul Holdings April 2009 - Present
Katalistik - Digital Marketing Agency May 2011 - December 2013
Chet Holmes International - Marketing & Training Services Company April 2009 - May 2011
Kerner Media - Digital Media Agency October 2009 - September 2010
Brian S. Karoff, Inc July 2005 - March 2009
Brian Karoff International July 1997 - March 2009
Jordan Productions August 2000 - July 2001
Verizon Wireless February 2000 - July 2000
Skills
Entrepreneurship, Strategy, Online Advertising, Mobile Marketing, Advertising, Social Media Marketing, SEO, Marketing, SEM, User Experience, Strategic Planning, Content Strategy, Digital Marketing, Marketing Strategy, Online Marketing, E-commerce, Web Analytics, Email Marketing, Video Production, PPC, Web Content, Sales Presentations, Sales, Online Lead Generation, Digital Direct Marketing, Entertainment, Film, Google Adwords, Online Reputation..., Social Networking, Start-ups, Broadcast, Lead Generation, Blog Marketing, Creative Strategy, Integrated Marketing, Website Development, Google Analytics, Web Marketing, Digital Strategy, Executive Producing, Webinar Development, Strategic Partnerships, New Media, Digital Media, Interactive Marketing, Digital Business..., Trusted Advisor, SMO, Blue Ocean Strategy
Education
University of Minnesota-Twin Cities 1999 — 2002
Communication, General, Statistics
Century College 1998 — 1999
General Studies
Stillwater Area High School 1992 — 1997
Wind River Radio Network May 2015 - Present
Barry Cinemas January 2015 - June 2015
Lander Valley Family Practice March 2014 - August 2014
AmeriGas Propane February 2013 - July 2013
Phifer Law Office June 2012 - February 2013
Lander Glass and Mirror December 2011 - June 2012
Verizon Wireless June 2008 - November 2011
Skills
Sales, Sales Management, Customer Service, Management, Budgets, Account Management, Leadership, Marketing Strategy, Sales Process, Customer Satisfaction, Inventory Management
Education
Central Wyoming College 2011 — 2015
Associate's degree, Accounting and Business/Management
Central Wyoming College 2011 — 2015
Associate's degree, Business, Management, Marketing, and Related Support Services
University of Wyoming
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
AVAIL Vapor April 2015 - Present
UniFirst Corporation May 2014 - March 2015
Verizon Wireless January 2007 - April 2014
U.S. Cellular June 2001 - December 2006
Skills
Microsoft Office, Sales Management, Sales Operations, Sales, Public Speaking, Employee Training, Training Delivery, Account Management, Customer Retention, Customer Satisfaction, Direct Sales, Team Building
Education
Liberty University 2009 — 2016
Marketing
Central Virginia Community College 1988 — 1996
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Wells Fargo September 2015 - Present
Townsquare Media September 2014 - Present
Windstream March 2013 - September 2014
The Network Essentials October 2012 - March 2013
Verizon Wireless January 2009 - May 2012
Verizon Wireless 2010 - 2012
Verizon Wireless January 2009 - June 2010
Alltel Wireless January 2007 - January 2009
Alltel Wireless September 2005 - September 2006
FUN CITY POOL AND SPA July 2003 - September 2005
Skills
Management, Account Management, Direct Sales, Marketing, Mobile Devices, Retail, Telecommunications, Training, Wireless, Team Leadership
Education
Central Piedmont Community College
Associate, Arts
Cpcc
Associate of Arts (AA)
Uncw
Verizon Wireless March 2014 - Present
Verizon Wireless March 2011 - March 2014
Verizon Wireless March 2007 - March 2011
Skills
M2M, Quotas, Wireless, Long Distance, Telecommunications, 4G, Direct Sales, Cellular Communications, Solution Selling, Customer Retention, Cold Calling, Wireless Broadband, Sales Process, Customer Satisfaction, B2B, Sales, Account Management, Sales Operations
Education
Central Oregon Community College 2008 — 2009
B.A, Business Administration
Portland Community College 2005 — 2007
Bachelor's degree, Business Administration and Management, General
Tualatin High School 2001 — 2005
General Studies
Tualatin Highschool 2001 — 2005
Calico Energy Services 2014 - Present
Calico Energy 2009 - 2014
JPMorgan Chase (formerly Washington Mutual) 2008 - 2009
KeyBank 2006 - 2008
Verizon Wireless 2005 - 2006
Martin, Bircher, Buller & Flynn, PC 2002 - 2005
Sound Asset Management (now Soundmark Wealth Management) 2002 - 2005
First Consulting Group 2001 - 2002
Seattle Gay Standard 2001 - 2001
Associated Behavioral Health Care 1999 - 2001
Skills
Training, Cross-functional Team..., Project Management, Software Documentation, Leadership, SharePoint, Research, Onboarding, Office Administration, Process Improvement, Human Resources, Management, Change Management, Consulting, Technical Support, Event Planning, Editing, Benefits Administration, Business Process..., Information Management, Budgets, Analysis, Operations Management, Business Relationship..., Due Diligence, Procedure Development, Procedure Manuals, Policy Writing, Cross-team Collaboration, Cross-functional..., Content Management
Education
University of Washington
Certificate, Paralegal Studies
Central Washington University
Bachelor of Arts, Education
Holy Names Academy
Verizon Wireless January 2013 - Present
Verizon Wireless October 2010 - December 2012
Verizon Wireless June 2007 - September 2010
Skills
Wireless, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Mobile Devices, Sales Operations, Telecommunications, Team Leadership, Solution Selling, Leadership, Sales, Account Management, Sales Management, Management
Education
Central Piedmont Community College
Human Resources, Human Resources Development
Visions Ink June 2014 - Present
Andrews Federal Credit Union May 2011 - June 2014
Verizon Wireless March 2009 - May 2011
CBS Radio April 2008 - December 2008
Skills
Journalism, Camera Operating, Public Relations, Public Speaking, Social Media, Media Relations, Script-writing, Editing, PowerPoint, Social Networking, Copywriting, Photoshop
Education
University of Maryland University College 2011 — 2014
Master's degree, Public Relations/Image Management, B
Central Pennsylvania College 2005 — 2008
Bachelor of Science (B.S.), Communication and Media Studies, B
Party Gorilla Inc. April 2012 - Present
Party Gorilla Inc. April 2012 - Present
Freelance Marketing and Graphic Design October 2013 - Present
Verizon Wireless 2012 - 2013
ARCADIS July 2011 - April 2012
Abercrombie & Fitch November 2010 - June 2011
The Foundation at Kittitas Valley Community Hospital January 2010 - June 2010
Skills
Graphic Design, Copywriting, Public Relations, Press Releases, Newsletters, Marketing, InDesign, Fundraising, Illustrator, Market Research, Proposal Writing, Sales, Time Management, Customer Service, Interviews, Dreamweaver, Marketing Communications, Facebook, Media Relations, Social Media Marketing, Social Media, Social Networking, Event Planning, Corporate Communications, Blogging, Photoshop, Management, Email Marketing, Entrepreneurship, Microsoft Office, Advertising, Marketing Strategy, PowerPoint, Editing
Education
Central Washington University 2005 — 2010
Bachelor of Arts, Public Relations
Selah High School 2002 — 2005
Diploma
CoolTrade Inc. August 2015 - Present
Meyer Investments LLC February 2014 - Present
JPMorgan Chase February 2009 - January 2014
Loss Mitigation Specialist August 2007 - February 2009
Liberty Financial Group June 2006 - June 2007
Verizon Wireless February 2005 - May 2006
Choice One Mortgage December 2003 - February 2005
AT & T Wireless Services August 1998 - November 2003
Skills
Negotiation, Competitive Analysis, Marketing, Sales, Leadership, Mortgage Lending, Account Management, Management, Financial Analysis, Credit, Business Planning, Finance, Banking, Sales Process, Cold Calling, Customer Service
Education
Central Washington University 1992 — 1997
Bachelor’s Degree, Law & Justice & Sociology, 3.0
Bellevue High School 1989 — 1992
General
Amazon September 2013 - Present
Amazon July 2013 - September 2013
T-Mobile September 2003 - March 2013
Verizon Wireless 1996 - 2003
Skills
Call Centers, Telecommunications, Analysis, Process Improvement, Customer Experience, Customer Service, Customer Satisfaction, Vendor Management, Wireless, Forecasting, Team Leadership, Access, Microsoft Excel, Budgets, Account Management, Business Analysis, Mobile Devices, Microsoft Office, Project Management, Cross-functional Team..., Call Center, Data Analysis, Customer Retention, Management
Education
Central Washington University 1991 — 1996
Bachelor of Science (BS), Accounting
TSG 2008 - 2012
Austin Ribbon & Computer 2005 - 2008
SBC 2005 - 2005
Verizon Wireless 1996 - 2003
Skills
Telephony, Wireless Networking, Cisco Networking, Project Management, Network Administration, Switches
Education
Central Texas College 1971 — 1974
Bachelor's degree, Radio Television and Film, 3.2
Verizon Wireless July 2010 - Present
The Seattle Times September 2008 - February 2009
The Seattle Times May 1997 - February 2009
Skills
Problem Solving, Risk Assessment, Negotiation, Multitasking Skills, Call Center, Sales, Customer Service, Project Management, Telecommunications, Management, Coaching, Team Building, Team Leadership, Customer Retention, Customer Satisfaction, Microsoft Excel, Outlook, Microsoft Office, Training
Education
Central Washington University 1989 — 1991
Bachelor's degree, Business Administration/Marketing
Seattle Central Community College 1986 — 1988
Associate of Arts (A.A.), Business Administration and Management, General
U.S. National Whitewater Center April 2014 - Present
U.S. National Whitewater Center August 2012 - April 2014
U.S. National Whitewater Center March 2010 - April 2014
Verizon Wireless May 2006 - November 2009
Ashton Brand Group October 2005 - June 2006
Dynacast Inc. May 2005 - October 2005
Skills
Marketing, Telecommunications, Customer Service, PowerPoint, Microsoft Excel, Wireless, Microsoft Word, Segmentation, Account Management, Customer Retention, B2B, Direct Sales, Salesforce.com, Cold Calling, Solution Selling
Education
Central Piedmont Community College 2014 — 2015
EMT Certification Course, Emergency Medical Technology/Technician (EMT Paramedic)
Fairmont State University 1999 — 2004
Bachelor of Science, Marketing
Fairmont State University 1999 — 2004
Bachelor of Science, Business Management
SAP 2011 - Present
PMB Communications, LLC June 2006 - Present
Comcast July 2004 - June 2006
Verizon Wireless June 1999 - February 2001
JDA Software August 1997 - June 1999
Macy's Northwest October 1982 - July 1997
Skills
Product Marketing, Product Management, Strategic Partnerships, Marketing Strategy, Lead Generation, Strategy, Program Management, Customer Retention, Sales Management, Leadership, Marketing Communications, Sales, B2B, Advertising, Selling, Business Analysis, Budgets
Education
Central Washington University 1986 — 1988
BS, Business Administration
Edmonds Community College 1984 — 1986
AA, Business Administration
Lynnwood High School
Verizon Wireless June 2014 - Present
Verizon Wireless April 2013 - June 2014
Law Office of James L. Blane, PLLC September 2012 - January 2013
Johnston Allison & Hord, PA July 2012 - September 2012
Epperson Law PLLC September 2011 - June 2012
Union County Courthouse May 2011 - August 2011
Skills
Highly proficient in..., Experience in..., North Carolina Notary..., Experience in drafting..., Excellent analytical,..., Litigation, Trials, Legal Documents, Civil Litigation, Document Review
Education
Central Piedmont Community College 2010 — 2012
Associate Degree, Applied Science, Paralegal Technology Program
Windstream April 2015 - Present
Windstream Communications February 2014 - Present
BlueStream Professional Services August 2013 - Present
Verizon Wireless February 2009 - December 2011
Alltel Wireless January 1999 - February 2009
Alltel Communciations 1994 - 1999
Alltel November 1984 - January 1994
Skills
Teamwork, Wireless, Telecommunications, Project Management, VoIP, Testing, Networking, Switches, Management, Routing, Salesforce.com, Leadership, Optical Fiber, Cellular Communications, LTE, Ethernet
Education
Central Piedmont Community College 1994 — 2000
Business
South Kitsap School District 2015 - Present
Vashon High School September 2012 - June 2015
Bellevue School District June 2007 - September 2012
Bellevue High School September 2002 - September 2012
Verizon Wireless February 1999 - April 2002
AirTouch Cellular July 1993 - February 1999
U S WEST Cellular June 1990 - July 1993
Skills
Educational Technology, Graphics, Technology Management, Curriculum Development, Instructional Design, Teaching, Curriculum Design, Staff Development, Technology Integration, Program Management, Troubleshooting, Microsoft Office, Leadership, HTML, FIRST Robotics, Instructional Technology, Java, Lesson Planning, Classroom, Event Planning, K-12, Social Networking, System Administration, Classroom Management, Leadership Development, Educational Leadership, Integration, Teacher Training, Volunteer Management, Tutoring, Project Planning, Distance Learning, Public Speaking, Adult Education, Grant Writing, Special Education, Community Outreach, Literacy, Training, Data Analysis, Nonprofits, Servers, Higher Education, Customer Service, Differentiated..., Web Development, Program Development, E-Learning, Editing
Education
Central Washington University 2009 — 2010
Certificate
Bates Technical College 2003 — 2006
Certificate
University of Washington Extension 1992 — 1993
None
Central Washington University 1983 — 1990
BS
Selah High School 1978 — 1982
High School Diploma
Verizon Wireless December 2014 - Present
Verizon Wireless April 2013 - December 2014
Verizon Wireless April 2011 - March 2013
Verizon Wireless May 2010 - April 2011
Verizon Wireless November 2009 - May 2010
Alltel Wireless May 2008 - November 2009
WALGREEN COMPANY August 2007 - April 2008
TURNER BROADCASTING INTERNATIONAL April 2006 - August 2006
WALGREEN COMPANY February 2004 - May 2005
Skills
Call Center Operations, Data Analysis, Microsoft Office, Customer Service, Telecommunications, Project Management, Loyalty Programs, Marketing Communications, Marketing Strategy, Sales Operations, Spanish, Call Center, Customer Satisfaction, Product Development, Strategic Planning, Marketing, Business Strategy, Team Building, Customer Retention, Competitive Analysis, Wireless, CRM, Analysis, Cross-functional Team..., Call Centers, Leadership, Budgets, Team Leadership, Management, Customer Experience, Inventory Management, Market Research, Market Analysis, Process Improvement, Training, Forecasting, Strategy, Analytics, Business Analysis, Operations Management
Education
University of South Carolina - Darla Moore School of Business 2005 — 2007
International Master of Business Administration
University of Cincinnati 2002 — 2004
None
Northern Kentucky University 1997 — 2001
Bachelor of Science
Centre College 1996 — 1997
None
Oak Hills High School 1992 — 1996
Verizon Wireless March 2015 - Present
Verizon Wireless July 2013 - March 2015
Verizon Wireless April 2012 - July 2013
Con Edison Inc. c/o TSR Consulting Services, Inc. January 2011 - March 2012
Medco c/o Galaxy Systems July 2006 - January 2011
Verizon Wireless 2005 - 2006
Medco 2004 - 2005
Sony Electronics 1999 - 2004
Johnson & Johnson 1997 - 1999
AT&T 1996 - 1997
Skills
Business Analysis, COBOL, DB2, Requirements Analysis, SDLC, SQL, Software Development
Education
University of the Philippines 1985 — 1989
Central Philippine University 1975 — 1981
Verizon Wireless May 2014 - Present
Verizon June 2012 - Present
Verizon Wireless July 2008 - May 2012
Verizon Wireless July 2008 - May 2012
Skills
Direct Sales, M2M, Quotas, Wireless, Telecommunications, New Business Development, Contract Negotiation, Long Distance, Solution Selling, 4G, Cold Calling, Customer Service, Sales Process, Sales Operations, Customer Retention, CRM, Sales Management, Selling, Salesforce.com, Sales
Education
Central Texas College 1996 — 2000
Business, Criminal Justice
AirTouch Cellular 1993 - 2002
Verizon Wireless 1993 - 2002
US West NewVector Group 1993 - 1998
seafirst bank 1984 - 1993
Education
Central Washington University 1979 — 1983
Verizon Wireless November 2004 - Present
KPMG August 2001 - October 2004
Ernst & Young July 1995 - March 2001
Education
The University of Texas School of Law
Master, Taxation
Central Washington University 1991 — 1995
Bachelors, Tax Accounting
Verizon Enterprise Solutions December 2014 - Present
Verizon Wireless January 2010 - November 2014
Verizon Wireless December 2003 - December 2009
SMC Networks 2002 - 2003
MiLAN Technology 2000 - 2002
Allied Telesyn 1992 - 2000
Skills
Cloud Computing, Coaching, Sales, Leadership, RF, Wireless, Telecommunications, M2M, Solution Selling, Direct Sales, Sales Operations, Customer Satisfaction, Customer Retention, Selling, Mobile Devices, Unified Communications, Channel Partners, Sales Process, B2B, Managed Services, Enterprise Software, Strategic Partnerships
Education
Central Washington University
Bachelor of Arts (B.A.), Political Science and Government
T-Mobile October 2014 - Present
T-Mobile April 2013 - October 2014
T-Mobile January 2011 - June 2012
T-Mobile May 2010 - January 2011
T-Mobile USA March 2005 - 2010
AT&T Mobility April 2001 - March 2005
Verizon Wireless January 2000 - March 2001
Vodafone/AirTouch January 1997 - January 2000
Skills
Relationship Builder, Leadership, Proactive Communicator, Loss Prevention, Fraud Management, Risk Management, Privacy/Security, Revenue Assurance, Project Management, Fraud/Risk Reporting, Fraud, Physical Security, Cross-functional Team..., Internal Investigations, Private Investigations, Risk Assessment, Asset Protection, Management, Program Management, Surveillance, Security, Training, Corporate Security, Vendor Management, Enterprise Risk..., Enforcement, Team Leadership, Inventory Control, Executive Protection, Information Security, Security Management, Business Continuity, CCTV, Security Audits, Internal Audit, Crisis Management, Investigation, Financial Risk, Access Control, Security Operations, Background Checks, Retail, Emergency Management, Business Process, Multi-unit, Vulnerability Assessment, Customer Experience, Workplace Violence, Interviews, Wireless
Education
Central Washington University 1988 — 1991
Bachelor of Science (B.S.), Aviation Management (Business)
Butte High School
Butte High School
Butte High School
Eatonville High School
Verizon Wireless January 2009 - Present
Alltel Wireless January 2001 - January 2009
Alltel Information Services June 1997 - December 2000
TSYS August 1990 - June 1997
IBM September 1988 - August 1989
Skills
Telecommunications, Unix, Enterprise Software, SDLC, Architecture, Software Development, Enterprise Architecture, Programming, Requirements Analysis, Mainframe, Management, SOA, Strategy, Web Services, Integration
Education
Kent State University 2014 — 2016
Masters in Digital Sciences (pending), Enterprise Architecture
Oglethorpe University 1986 — 1990
BA, Business Management/Computer Science, Minor:Accounting
Central Piedmont Community College 1984 — 1986
Computer Science
Hewlett-Packard September 2010 - Present
Verizon Wireless January 2009 - September 2010
Alltel June 2007 - September 2010
Eagan McAllister Associates/SAIC October 2006 - June 2007
US Navy July 1997 - October 2006
Skills
CCNA, Routers, Telecommunications, Networking, WAN, Microsoft Certified..., Wireless, Cisco Technologies, Troubleshooting, Data Center, TCP/IP, VoIP, Network Administration, Enterprise Software, Wireless Networking, Switches, Network Design, Network Engineering, LAN-WAN, VPN, Network Security, Cisco IOS, IP, Integration, Firewalls, Technical Support, Operating Systems, Cisco Routers, Visio, Windows, Computer Hardware, Linux, Cisco Call Manager, OSPF, Routing, CCENT, System Deployment
Education
Central Texas College 2009 — 2011
AS
Naval Electronics Technician "A" School 1997 — 1999
Electronics Technician, Electronics Telecommunications & Radar
Montage Mortgage January 2015 - Present
Verizon Wireless February 2014 - December 2014
PCS Experts August 2012 - February 2014
VoiceLink March 2010 - August 2012
Sprint Nextel 2002 - 2004
Sprint Nextel 2002 - 2004
Sprint Nextel 2002 - 2004
Skills
Sales, Customer Service, Sales Management, Budgets, CRM, Wireless, Retail, Sales Operations, Direct Sales, Account Management, Management, Cold Calling, Team Leadership, Customer Retention, Residential Mortgages, FHA Financing, VA Loans, Training & Development, Loan Origination, Mortgage Lending, Team Building
Education
Central Piedmont Community College
Verizon Wireless January 2009 - September 2011
Alltel January 2005 - January 2009
US Congress 2001 - 2001
Milwaukee Bucks Inc. 1997 - 1998
Skills
Training, Employee Relations, Employee Training, Talent Management, Team Building, Leadership, Coaching, Onboarding, Customer Retention, Performance Management, Recruiting, Telecommunications, Vendor Management, Call Centers
Education
Marquette University 1997 — 2001
B.S., Business-Marketing
Central Piedmont Community College 2013 — 2013
CHTS-TR, Certified Healthcare Technology Specialist
Verizon Wireless November 2008 - Present
CC Filson September 1993 - November 2008
Skills
Microsoft Office, Telecommunications, Microsoft Excel, PeopleSoft, Employee Relations, Process Improvement, Customer Service, System Administration, Change Management, Administration, Accounts Payable, Analysis, Teamwork
Education
Central Washington University 1990 — 1993
Bachelor of Science (B.S.)
CenturyLink 2013 - 2013
Verizon Wireless 2009 - 2013
Circuit City 2003 - 2009
Pottery Barn 2001 - 2003
Restoration Hardware 1999 - 2001
Skills
Mobile Devices, Microsoft Office, Cellular Communications, Income Statement, Product Management, Profit, Loss Prevention, Negotiation, Training, Telecommunications, Customer Satisfaction, Sales Process, Product Marketing, Salesforce.com, Process Scheduler, Forecasting, Management, New Business Development, Sales, Budgets, Sales Management, CPFR, POS, Direct Sales, Software Installation, Merchandising, B2B, Strategic Planning, Store Management, Recruiting, Inventory Control, Customer Service, Key Account Management, Selling, Retail, Microsoft Excel, Time Management, Store Operations, Outlook, Retail Sales, Customer Experience, Leadership, Team Management, Team Leadership, Distribution Center..., Project Management, Marketing Strategy, Troubleshooting, Business Development, Sales Presentations
Education
Century College
University of Tennessee-Knoxville
Green Tree Servicing February 2006 - March 2009
Verizon Wireless September 1997 - February 2005
Education
Central Piedmont Community College 1987 — 1988
Business Administration and Accounting
Liberty Mutual Insurance October 2012 - Present
Verizon Wireless January 2010 - September 2012
Dream Eventz, Inc. March 2008 - September 2012
Peoplefirst Rehabilitation June 2005 - June 2008
Britthaven, Inc. August 2007 - December 2007
Skills
Management, Event Planning, Training, Event Management, Customer Service, Public Speaking, Strategic Planning, Marketing, CRM
Education
University of North Carolina at Greensboro 2003 — 2008
BA, Communication Studies
University of North Carolina at Charlotte 2011 — 2011
Certificate, Meeting & Event Planning
Central Piedmont Community College 2010 — 2011
Certificate, Human Resources
Hopewell High School
Verizon Wireless June 2009 - Present
Verizon Wireless June 2007 - June 2009
Verizon Wireless August 1991 - May 2007
Verizon Wireless February 1990 - July 1991
Skills
Wireless, Telecommunications, B2B, Sales Management, Customer Satisfaction, Sales, Solution Selling, Account Management, Customer Retention, Cellular Communications, Customer Service, Direct Sales, M2M, Customer Experience, Mobile Devices, Sales Operations, Sales Process, Salesforce.com, Managed Services, Cold Calling, Call Centers, Mobile Technology, Strategic Partnerships, Unified Communications
Education
Central Washington University 1983 — 1987
Bachelor's degree, Financial Administration
Tacoma Community College 1981 — 1983
Associate's degree, General Studies
Timberline High School 1978 — 1981
Maxim Healthcare Services July 2014 - Present
Liberty Country Place March 2012 - May 2014
Welcome Home Assisted Living May 2010 - August 2011
Verizon Wireless July 2007 - May 2008
Wolf Transmission December 2006 - June 2007
Kelly Services August 2006 - October 2006
Bristol West Insurance June 2002 - July 2006
Honda Center September 2004 - May 2006
Bank of America June 2002 - September 2002
Fredericks of August 2001 - February 2002
Skills
Training, Customer Service, Insurance, Invoicing, Data Entry, Documentation
Education
Centralia College 2013 — 2016
Medical Assisting degree, Medical/Clinical Assistant
Centralia College 2010 — 2010
CNA certificate
Golden West College 1999 — 2002
Associate of Arts, Liberal Arts and Sciences, General Studies and Humanities
Wells Fargo Home Mortgage January 2013 - Present
Allstate May 2010 - November 2012
Verizon Wireless August 2003 - February 2009
Skills
Telecommunications, Direct Sales, Sales, Customer Satisfaction, Management, Insurance, Troubleshooting, Customer Retention, Cold Calling, Customer Experience, Sales Management, Sales Operations, Account Management, Call Center, Customer Service
Education
Central Piedmont Community College
General Studies
University of Phoenix
TEKsystems December 2014 - Present
Apex Systems March 2014 - October 2014
Prolifix Design LLC February 2011 - December 2013
Verizon Wireless November 2010 - February 2011
Macy's November 2008 - January 2009
Teleperformance USA February 2006 - July 2006
Best Buy October 2003 - June 2004
Skills
Quality Assurance, Testing, Customer Satisfaction, Customer Service, Invoicing, Troubleshooting, Public Speaking, Technical Support, Access, Security, Software Documentation, Manual Testing, Microsoft Office, Training, Call Centers, Visio, Management
Education
Central State University 2007 — 2009
Bachelors, Communications
Sinclair Community College
Associate of Arts, Communications
Time Warner Cable January 2015 - Present
Time Warner Cable August 2014 - January 2015
Dukenet Communications, a TWC Company December 2011 - August 2014
Verizon Wireless May 2011 - December 2011
STEALTH COMPONENTS May 2010 - August 2010
GMR Marketing May 2008 - August 2009
Skills
Telecommunications, Engineering, Software Development, Computer Hardware, DWDM, Ethernet, IP, MPLS, Wireless, GSM, CDMA, 3G, 4G, CDMA 1X, EVDO, Networking, SDH, VoIP, Management, Fiber Optics, System Deployment, Optical Fiber, Cisco Technologies, Network Design
Education
University of North Carolina at Charlotte 2009 — 2011
Bachelors of science in computer engineering, Telecommunications Engineering
Central Piedmont Community College 2006 — 2009
Associate of Science (A.S.), Computer Engineering
Wells Fargo November 2011 - Present
Havertys Furniture 2005 - 2009
Sam's Club 2004 - 2005
Verizon Wireless 2000 - 2004
Education
Central Piedmont Community College 2011 — 2011
College Transfer, Business Management
Wingate University 1998 — 2001
Sport Management
Verizon Wireless Senior Regional TrainerVerizon WirelessApril 2010 - Present
Verizon Wireless 2007 - 2010
Skills
Direct Sales, Telecommunications, Customer Retention, Solution Selling, Account Management, Sales Operations, Sales Process, Wireless, Customer Experience, Mobile Devices
Education
Central Washington University 2002 — 2007
business administration, marketing, economics, accounting
Verizon Wireless November 2004 - Present
Best Buy February 2002 - October 2004
The Good Guys September 2001 - January 2002
Eddie Bauer Call Center September 1999 - July 2001
Skills
Telecommunications, Sales Management, Sales Operations, Training, Training Delivery, Wireless, Customer Service, Inventory Management, Visual Merchandising, Escalation, Microsoft Office, Problem Solving, Process Improvement, Progressive Discipline, Mentoring, Leadership Development, Mobile Devices, Marketing, Performance Management, Retail, Direct Sales, Sales
Education
Central Washington University 2003 — 2005
Bachelor's degree, Business Administration and Management, General, 80
Edmonds Community College 1999 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
T-Mobile May 2010 - Present
Lynden International July 2008 - November 2009
Bron Tapes of Washington November 2007 - July 2008
Associated Grocers September 2004 - September 2007
Verizon Wireless 2003 - 2004
ER Solutions 2002 - 2003
Skills
Accounts Receivable, General Ledger, Auditing, Invoicing, Accounts Payable, Data Entry, Customer Service
Education
Highline College 2006 — 2009
AAS, Business Management
Central Washington University
BAS, Information Technology, Business Administration
CVS Health July 2015 - Present
Verizon Wireless December 2010 - August 2015
Verizon Wireless June 2010 - December 2010
Verizon Wireless November 2009 - June 2010
Verizon Wireless November 2007 - November 2009
Drs. Harper & Gilmore Family Dental 1996 - 2008
Verizon Wireless March 2007 - November 2007
Skills
Account Management, Customer Retention, Customer Satisfaction, Team Building, Customer Service, Sales, Business Development, Call Centers, Direct Sales, Inventory Management, Leadership, Management, Retail Sales, Sales Management, Solution Selling, Telecommunications, Wireless
Education
Central State University 2003 — 2006
BS Bus Admin, Finance, Management
Henry Schein October 2011 - Present
Verizon Wireless June 2008 - September 2010
Skills
Customer Service, Cold Calling, Troubleshooting, Sales, Call Center, Marketing Strategy, Customer Retention, Microsoft Word
Education
Central Piedmont Community College 2005 — 2010
Verizon Wireless August 2015 - Present
Verizon Wireless March 2011 - August 2015
The International Foundation November 2009 - December 2010
Ruth's Chris Steak House May 2008 - May 2009
Banana Republic November 2007 - August 2008
Lamon Records February 2008 - February 2008
World Help, Inc September 2005 - November 2007
Calvary Church, Youth and Young Adult services January 2005 - July 2005
Blockbuster May 2000 - February 2002
Blockbuster Video May 2000 - February 2002
Skills
Customer Service, Cold Calling, Customer Relations, Customer Satisfaction, Retail, Sales, Microsoft Word, Conflict Resolution, Direct Sales, Time Management, Networking, Customer Retention, Event Planning, Leadership, Leadership Development, Management, Music, Nonprofits, Project Planning, Sales Management, Social Networking
Education
Columbia International University 2005 — 2005
Sun Valley High School 1999 — 2001
High School Diploma, General
Central Piedmont Community College
Verizon Wireless March 2008 - March 2011
Alltel October 1988 - March 2008
ALLTEL (now Verizon Wireless) January 1988 - January 2008
Alltel October 1978 - December 1988
Education
University of North Carolina at Charlotte 1992 — 2004
MESH, EH&S
Central Piedmont Community College
Occupational Safety & Health
UNC
Verizon September 2014 - Present
Verizon Wireless October 2011 - August 2014
Verizon Wireless November 2011 - February 2012
Kinxo Medicals & Supplies LLC June 2009 - November 2011
Verizon Wireless November 2003 - October 2011
Metro Med Health Services January 2002 - September 2003
Skills
Wireless, Mobile Devices, Telecommunications, Solution Selling, Cloud Computing, M2M, Managed Services, Enterprise Software, Networking, CRM, Management, Leadership, Account Management, Project Management, IP, Cellular Communications, Technical Support, Pre-sales, Business Development, Business Analysis, Call Centers, 4G, VoIP, Mobile Technology, CCNA, SAP, Wireless Networking, Unified Communications, Solution Architecture, SCADA, Consultative Sales..., Global Business..., Enterprise Account..., CDMA, Solution Development, Sales Engineering, Utility Industry, Oil/Gas, Government, Sales & Marketing..., Strategic Account..., Third Party Vendor..., Vendor Management Skills, LTE, C Level Selling, Successful Business..., Small Business IT..., Vendor Management
Education
University of Houston-Victoria 2014 — 2016
Business Administration (MBA), Global Management / Entrepreneurship
Central University of Finance and Economics
Leadership Management; Economic Consumption Theory
Houston Community College
Associate of Arts and Sciences (A.A.S.), Mathematics, Natural and Earth Sciences
Houston Community College
Associate of Arts (A.A.), Business Administration and Management, General
The GEO Group, Inc. June 2012 - Present
ING Insurance / Investment Management November 2008 - October 2009
Verizon Wireless April 2007 - May 2008
Verizon Wireless March 2004 - April 2007
Eddie Bauer October 1998 - June 2003
Skills
Customer Service, Inventory Management, Retail, Forecasting, Sales, Negotiation, Management, Sales Management, Pricing, Sales Operations, Process Improvement, Account Management, Merchandising, Microsoft Excel, Customer Satisfaction, Microsoft Office, Strategic Sourcing, Supply Chain Management, Team Building, Team Leadership, Contract Negotiation, Procurement, Performance Management
Education
Central Oregon Community College 1997 — 2008
Culinary Arts
Verizon Wireless March 2007 - Present
Verizon Wireless October 1991 - Present
Skills
Process Improvement, Team Leadership, Business Analysis, Troubleshooting, Mobile Devices, Requirements Analysis, B2B, Analysis, SDLC, Cross-functional Team..., Software Project..., Vendor Management
Education
ESI International 2007 — 2009
Certificate in Business Analysis
Central Washington University 1985 — 1989
Bachelor of Sciences, Business Administration
Verizon Wireless June 2001 - June 2012
Nordstrom December 1983 - June 1992
Skills
Call Center, Customer Satisfaction, Telecommunications, Troubleshooting, Wireless, Customer Service, Customer Retention, Customer Experience, VoIP, EVDO, Cellular Communications, Direct Sales, Data Entry, Training, 4G, Net Promoter Score, Account Management, Networking, Technical Support, Sales Operations, Leadership, Salesforce.com, Team Leadership, Time Management
Education
Central Washington University 1976 — 1977
Pierce College at Fort Steilacoom 1973 — 1975
Associate of Arts and Sciences (AAS), Law Enforcement Investigation and Interviewing
Verizon Wireless December 2010 - Present
Baseops International Inc. September 2009 - March 2010
Outback Steakhouse February 2005 - August 2008
Education
Central Texas College 2002 — 2005
Associate of Science (A.S.), Aviation Science
Mayde Creek High School 1998 — 2002
Diploma, General Studies
Verizon Wireless March 2011 - Present
Skills
Customer Service, Administrative..., Technical Support, Supply, Management, Military, Wireless
Education
Saint Leo University 2005 — 2005
General Studies
Central Texas College 2003 — 2003
Psychology
Clearwater Paper Corporation August 2014 - October 2014
Fluidflow July 2013 - June 2014
Verizon Wireless March 2005 - April 2013
Computer Services, ETC August 2004 - 2005
Chase Staffing September 2003 - December 2004
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, Windows 7, Technical Support, XP, Servers, Databases, Mobile Devices, Troubleshooting, Access, Computer Hardware, Call Centers, Wireless Networking, Telecommunications, Help Desk Support, Wireless, Windows XP, Customer Satisfaction, Windows Server, Android, Crystal Reports, Management, SQL
Education
UNC Charlotte 1999 — 2001
BS, Computer Science
Central Piedmont Community College 1998 — 1999
Bachelor of Science (BS), Transfer Curriculum
Door to Door Storage 2012 - 2012
Massage Envy November 2008 - January 2010
Costco Wholesale June 2006 - January 2007
Wild Goose Casino March 2004 - July 2004
Verizon Wireless August 2002 - August 2003
MCI Communications December 2000 - April 2001
Stuart Anderson's Black Angus June 1999 - September 1999
Skills
Warehousing, Customer Service, Inventory Management, Microsoft Office, Logistics, Microsoft Excel, Inventory Control, Microsoft Word, Warehouse Management, Shipping, Forklift Operator, Operations Management, Distribution Center..., Team Building, Supply Chain Management, Purchasing, Supply Chain, PowerPoint, Strategic Planning, Payroll, Invoicing, Training, Sales
Education
Central Washington University 2004 — 2007
Bachelors of Arts, Sociology
International Air and Hospitality Academy 1999 — 2000
Airport Opperations and Reservations Certifcate, Airport Opperations and Reservations
North Thurston High School 1994 — 1999
Diploma, General Studies
Target Mobile July 2013 - Present
TJ Maxx September 2012 - September 2013
GoWireless, Inc. April 2007 - August 2012
Wireless Advocates September 2005 - April 2007
Verizon Wireless December 1999 - May 2005
U. S. NAVY March 1993 - September 2001
Skills
Retail, Store Management, Inventory Management, Customer Service, Store Operations, Retail Sales, Customer Experience, Inventory Control, Hiring, Team Leadership, Training, Merchandising, Customer Satisfaction, Customer Retention, POS, Sales, New Store Openings, Cashiering, Loss Prevention, Employee Training, Visual Merchandising, Wireless, Big Box, Cellular Communications, Telecommunications, Shrinkage, Smartphones, Driving Results, New Hire Training, Time Management, Consumer Electronics, Leadership Development, Mobile Technology, Planograms, Blackberry, Microsoft Word, Profit, Leadership, Direct Sales, Team Building, Recruiting, Coaching, M2M, Asset Protection, Hiring Employees, Associate Development, Product Marketing, Human Resources, Building Relationships, 4G
Education
Evergreen Valley College 1991 — 1993
Reserve Police Academy, Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Central Texas College
Criminal Justice and Corrections
Southwestern College
Criminal Justice and Corrections
The George Washington University
Criminology
Fifth Third Bank July 2007 - Present
First Charter/Fifth Third Bank January 2007 - Present
BMO Harris Bank January 2005 - January 2007
Verizon Wireless January 2004 - January 2005
Village Pontiac January 2001 - January 2004
Skills
Microsoft Office, Marketing, Management, Sales, Small Business Lending, Consumer Lending, Employee Training, Commercial Banking, Customer Service, Business Development, Banking, Selling, Credit, Customer Retention, Finance, Loans
Education
Central Piedmont Community College
Eastern Illinois University
Marketing
Eastern Illinois University
B.S, Marketing/Management
Verizon Wireless 2008 - 2013
Novant Health May 2007 - May 2008
Education
Central Piedmont Community College
Human Services, General
Snyder's-Lance, Inc. December 2010 - April 2015
Snyder's-Lance, Inc. 2010 - 2015
Verizon Wireless August 2004 - December 2010
Hewlett-Packard June 2002 - June 2004
Muzak Focus Four, LLC August 2000 - April 2002
Boxware Inc November 1997 - June 2000
Skills
Management, Retail, Sales, Sales Management, Sales Operations
Education
Guilford College 1996 — 1997
Central Piedmont Community College
Charlotte Country Day School
Charlotte Country Day School
Guilford College