Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Insys Therapeutics, Inc. September 2013 - Present
Verizon Wireless August 2011 - July 2013
T-Mobile 2002 - 2011
Skills
Customer Service, Microsoft Excel, Sales, Customer Satisfaction, Account Management, Customer Experience, Customer Retention, Salesforce.com, Retail Sales, Retail, Microsoft Office, Management, Forecasting, Inventory Management, Sales Management, Sales Operations, Cold Calling, Leadership, Pharmaceutical Industry, Pharmaceutical Sales
Education
DePaul University 2007 — 2011
BS, Chemistry and Mathematics
College of DuPage 2006 — 2008
Bachelor of Science (BS), Chemistry
Verizon Wireless 2014 - Present
Publix Super Market February 2013 - February 2015
Law June 2000 - August 2011
Military Sealift Command June 1994 - June 1998
Skills
Patrol, Criminal Investigations, Enforcement, Evidence, Police, Interrogation, Firearms, Public Safety, Criminal Justice, Crime Prevention, Security Management, First Aid, Law Enforcement, Customer Service, Interviews, Microsoft Word, Supervisory Skills, Event Management, Marketing, Microsoft Excel, Microsoft Office, Social Media, Social Media Marketing, Time Management, Event Planning, Marketing Strategy, Public Speaking, Sales
Education
College of Charleston 2011 — 2014
Bachelor's Degree, Marketing/Marketing Management, General, 3.5 GPA
Burke High School 1990 — 1994
High School Diploma, Mathematics and Computer Science
Verizon March 2015 - Present
Virtusa September 2013 - February 2015
Verizon Wireless January 2010 - September 2013
Wipro November 1999 - December 2009
Karma (Rock Band) January 1997 - November 1999
Skills
Program Management, Software Project..., Global Delivery, Pre-sales, Project Management, Business Analysis, Telecommunications, Agile Methodologies, Requirements Analysis, Enterprise Architecture, SDLC, Mobile Devices, Testing, Integration, Mobile Applications, Scrum, E-commerce, Strategy, Management, Leadership, Solution Architecture, Team Management, Cloud Computing, Vendor Management, IT Strategy, Product Management, Business Intelligence, Enterprise Software, Business Process, Agile Project Management, Outsourcing, CRM, Cross-functional Team..., Service Delivery
Education
Harvard Business School
Digital Marketing and Social Strategy
University of Warwick - Warwick Business School 2008 — 2010
MBA with Distinction, General Management, Distinction
College of Engineering, Trivandrum 1995 — 1999
Bachelor of Technology (B.Tech.), Applied Electronics & Instrumentation
Carmel Academy
ProBuild March 2015 - Present
ProBuild January 2013 - March 2015
ProBuild Holdings August 2012 - January 2013
Rapid Deployable Systems January 2009 - August 2012
Stock Building Supply October 2007 - January 2009
Verizon Wireless July 2007 - October 2007
Turky's Towing May 2004 - July 2007
Rick Hendrick Chevrolet May 2003 - May 2004
Skills
CDL Class A, Forklift Operator, Inventory Control, Logistics
Education
College of Charleston 2005 — 2007
Bachelor of Science (B.S.), Economics
University of North Texas 1996 — 2000
Freelance Musician and Educator January 1997 - Present
Music Institute of Chicago September 2013 - Present
Music Lessons August 2012 - Present
College of Lake County 2005 - Present
FullScore Chamber Orchestra September 2011 - Present
US Cellular November 2009 - August 2012
NEW AGE TRANSPORTATION February 2005 - July 2009
Verizon Wireless January 1997 - June 2004
Skills
Sales, Team Building, Customer Service, Sales Management, Strategic Planning, Customer Satisfaction, Wireless, Direct Sales, Cellular Communications, Music, Trombone, Sales Process, Concert Band, Conducting, Sales Operations, Music Education, Music Theory, Orchestral Music, Euphonium, Jazz Band, Tuba, Musical Theatre, Trumpet, Cold Calling, Account Management, Customer Retention, Solution Selling, M2M, French Horn, Big Band, Management
Education
Lake Forest Graduate School of Management 2008 — 2012
Masters, Business Administration and Management, General, GPA 3.5
Illinois State University
Bachelor of Arts (B.A.), Music Teacher Education, GPA 3.6
Illinois State University
Bachelor of Science (B.S.), Industrial Technology, GPA 3.5
College of Lake County
Associate, Applied Science – CAD Drafting Technology, GPA 3.6
e-fective Solutions September 2014 - Present
MarketSource January 2012 - February 2014
Verizon Wireless November 2009 - May 2012
Verizon Wireless March 2007 - November 2009
Verizon Wireless August 2004 - March 2007
American Marketing Corporation February 2000 - March 2001
Waitre’ D Deliveries March 1997 - March 1998
Skills
Customer Service, Product Marketing, Quotas, Microsoft Office, Sales Management, Sales, Account Management, Inventory Management, Marketing Strategy, Sales Operations, Long Distance, M2M, PowerPoint, Microsoft Excel, Budgets, Retail, Solution Selling, Telecommunications, Team Management, Forecasting, Public Speaking, Real-Time Workshop, Excels, Market Penetration, Business to Business..., Strategic Hiring, Apple Safari, Blackberry OS, Android, Merchandising, Management, Team Building, Coaching, Customer Retention, Direct Sales, Cold Calling, Sales Process, Wireless, Sales Presentations, Training, Salesforce.com, Inventory Control, B2B, Marketing, Profit, Team Leadership, Hiring, Social Networking, Social Media Marketing, Recruiting
Education
Eastern Illinois University 2015 — 2016
Bachelor’s Degree, BGS, In Progress
College of Lake County 2015 — 2015
BGS, 3.6
Oakton Community College 2010 — 2012
International Business/Trade/Commerce
Niles North High School 1997 — 1998
Diploma, General Studies
George Nelson Tremper High School 1994 — 1997
General Studies
Chick-fil-A January 2013 - Present
Johnny Rockets July 2011 - September 2012
TGIFridays August 2006 - October 2010
Show On The Road Productions August 1997 - September 2010
Kennedy King College January 2008 - January 2010
WCRC/WCRA May 2005 - June 2006
Cromwell Radio Group April 2003 - June 2006
Verizon Wireless March 2005 - May 2005
WCFL FM August 2002 - January 2003
Columbia College January 2002 - July 2002
Skills
Radio, Radio Broadcasting, Broadcast, Adobe Audition, Radio Host, Radio Producing, Audio Editing, Sound, Digital Production, Management, Improvisation, Comedy, Improvisational Comedy, On-air Announcing, On-air Experience, News Writing, Teaching, Leadership, Not Being A Jerk, Enjoying Steak, Someone To Look Up To, The Voice Of A..., Can Throw A Swell Party, Great To Share A Beer..., Plays Well With Others, Cautiously Runs With..., Can Fix A Flat Tire In..., Can Identify Colors, Counting To High..., Speling, Watching TV and/or..., Knowing The Difference..., Bears Fan, Making Pasta, Managing A DVR
Education
Columbia College Chicago 2000 — 2002
Radio Broadcast/Productions, Radio, Communications
College of DuPage 1997 — 2000
Gen ed
Verizon Wireless September 2011 - Present
Adecco Group August 2010 - June 2011
PetSmart October 2008 - August 2010
Skills
Customer Service, Collections, Call Centers, Data Entry, Telephone Skills, Invoicing, Accounts Receivable, Customer Satisfaction, Credit, Customer Experience, Coordination
Education
College of Charleston 2011 — 2013
Trident Technical College 2009 — 2011
Verizon Wireless July 2015 - Present
HouseLens May 2014 - Present
WYCC PBS Chicago August 2013 - Present
Illusive Stylez January 2011 - Present
Verizon Wireless May 2015 - July 2015
Colorado Technical University February 2012 - April 2013
Compact Industries June 2012 - August 2012
Comcast Cable May 2009 - June 2011
National City Bank April 2008 - May 2009
JPMorgan Chase January 2006 - March 2008
Skills
Videography, Graphics, Multimedia, Animation, After Effects, Video Editing, Editing Software, Film Production, Video, Drawing, Premier, Adobe, Special Effects, Cinematography, Post Production, Photography, Portrait Photography
Education
DePaul University 2015 — 2018
Bachelor of Fine Arts (B.F.A.), Animation, Interactive Technology, Video Graphics and Special Effects
College of DuPage 2011 — 2014
Associate of Arts (A.A.), Animation, Interactive Technology, Video Graphics and Special Effects
Collins College 2002 — 2004
Animation, Interactive Technology, Video Graphics and Special Effects
Thornridge 1999 — 2002
Erin Fitzmaurice Photographer 2008 - Present
Verizon Wireless May 2003 - Present
Plymouth Regional High School 2000 - 2001
George's Diner 1997 - 2001
Skills
Microsoft Office, Digital Photography, Photoshop, PowerPoint, Microsoft Word, Troubleshooting, Creative Problem Solving, Mentoring, Employee Training
Education
College of Our Lady of the Elms 1996 — 2000
Bachelor of Arts (B.A.), Mathematics and Secondary Education
Laconia High School 1992 — 1996
HLP Mortgage LLC September 2014 - Present
New Castle Home Loans June 2013 - August 2014
Verizon Wireless March 2010 - March 2013
Skills
Mortgage Lending, Sales, Loans, Customer Retention, Cold Calling, Direct Sales, Sales Process, Refinance, Sales Operations, Salesforce.com, Residential Mortgages, Selling, Loan Origination, Mortgage Banking, Sales Management, Telecommunications, Solution Selling, Account Management, Customer Satisfaction, Customer Experience, New Business Development, Business Development, Sales Presentations, Jumbo Mortgage, Home Equity Loans, Financial Analysis, Personal Financial..., Credit Analysis, Credit Scoring, Credit Management, VA loans, FHA financing, Real Estate Financing, Reverse Mortgages, Real Estate Lending, Management, Sales Funnel..., Team Leadership, Leadership Development, Organizational..., Staff Development, Organizational..., Employee Training, Sales Motivation, Process Optimization, Client Education, Manage Client..., First Time Home Buyers
Education
DeVry University-Illinois 2001 — 2003
College of DuPage
WZWLH April 2014 - Present
International Copier Exchange September 2013 - March 2014
Valerie Milano November 2009 - March 2014
Crossmark September 2005 - August 2012
Verizon Wireless October 1991 - January 1996
Pitney Bowes October 1987 - February 1991
Skills
Auditing, Data Collectio, Writer, Television..., Direct Sales, Customer Service, People Skills, Small Business, Drawing, B2B, Microsoft Excel, General Ledger, Internet, Direct Mail, Presentations, Cold Calling, Microsoft Word, Facebook Marketing, Google Docs, Phone Etiquette, Organizational Design, Multitasking Skills, Training, Mentoring New Hires, Leadership, Public Speaking, Social Networking, New Business Development, Management, Selling, Sales, Sales Operations
Education
Computer Learning Center 1985 — 1986
Programming Certificate, Programming
College of DuPage 1975 — 1977
Human Services, General, 4.0
Partners for a Better Community, Inc January 2004 - Present
LNJ Promotions, LLC January 2000 - October 2012
Verizon Wireless October 2004 - December 2007
Skills
Advertising, Marketing Strategy, Social Media, Marketing, Entrepreneurship, New Business Development, Marketing Communications, Sales, customer service
Education
College of Charleston
Bachelor of Science (BS), Business Administration and Management, General
Baxalta July 2015 - Present
Baxter International Inc. June 2014 - June 2015
Verizon Wireless May 2013 - May 2014
Jackson National Asset Management, LLC August 2013 - January 2014
Timothy O'Toole's Pub February 2009 - March 2013
InterBank Mortgage Company May 2012 - October 2012
Monkey Dish Bar and Grill July 2007 - August 2008
Skills
Natural Leader, Outgoing, Hard Worker, Great Listener, Microsoft Office..., Determination, Leadership, People Skills, Goal Oriented, Integrity, Underwriting, Loans, Access, Customer Service, Time Management, Operations Management, Microsoft Word, SQL, Customer Satisfaction, Sales, Financial Analysis, Social Networking, Finance, Teamwork, Microsoft Excel, Inventory Management, Team Leadership, Data Analysis, PowerPoint
Education
Northern Illinois University 2012 — 2014
Operations Management and Information Systems, Business
College of Lake County 2008 — 2011
Associate of Arts (AA)
Lagniappe Creative September 2012 - Present
Southlake Style, Net Business Resource November 2008 - December 2009
Metroport Meals On Wheels 2007 - 2008
Darling Homes February 2006 - September 2007
Verizon Wireless 2005 - 2006
Greater Columbia Chamber of Commerce 2001 - 2004
Columbia Action Council 2001 - 2001
Skills
Marketing Communications, Event Planning, Fundraising, Nonprofits, Grassroots Marketing, Marketing Strategy, Public Relations, Media Relations, Public Speaking, Facebook, Event Management, Sponsorship Relations, Volunteer Management, Donor Engagement, Advertising, Social Media, Customer Experience, Creative Writing, Creative Direction, Newsletters, Copywriting, Copy Editing, Customer Engagement, Grassroots Lobbying, Volunteer Recruiting, Constant Contact, Adobe Creative Suite
Education
College of Charleston 1996 — 2000
Bachelor's Degree, Communication and Media Studies
Hogeschool Utrecht 1999 — 1999
Certificate of Studies, Business Administration and Management, General
Wizards of the Coast March 2010 - October 2013
Verizon Wireless February 2005 - October 2009
Starbucks Coffee Company May 2001 - 2002
Amazon.com October 2000 - May 2001
Skills
Advertising, Video Games, Mobile Devices, Mac, Account Management, Creative Direction, Adobe Creative Suite, PowerPoint, Microsoft Office, Microsoft Word, Photoshop, Microsoft Excel, InDesign, Illustrator, Marketing, Retail, Customer Service, Graphic Design, Event Management, Event Planning, Social Media Marketing, Social Networking, Marketing Communications
Education
Johnson & Wales University 2002 — 2004
Associate's degree, Culinary Arts
Trident Technical College 1997 — 1999
College of Charleston 1994 — 1997
Psychology
Randstad September 2014 - Present
Randstad January 2014 - September 2014
Randstad June 2012 - December 2013
Verizon Wireless December 2010 - June 2012
Verizon Wireless October 2004 - December 2010
Skills
Temporary Staffing, Microsoft Word, Talent Management, Direct Hire Placements, Corporate Recruiting, Career Development..., Interview Preparation, Interviews, Screening Resumes, Payroll, Business Development, Sales, Manage Client..., Recruiting, Account Management, Training, Customer Retention, Building Relationships, Hiring, College Recruiting, Applicant Tracking..., Employee Benefits, Leadership, Temporary Placement, Cold Calling, Time Management, Customer Service, Technical Recruiting, Employee Training, Employee Relations, Staffing Services, Talent Acquisition, Negotiation, Direct Sales, Onboarding, Sourcing, Sales Process, Internet Recruiting, Human Resources, Coaching, Contract Recruitment, Sales Operations, Customer Satisfaction, Resume Writing, New Hire Orientations, Career Counseling, Strategic Planning, Performance Management, Employer Branding, Management
Education
St. Andrews High School 1995 — 1999
College of Charleston
AT&T June 2012 - Present
AT&T August 2011 - June 2012
AT&T June 2007 - August 2011
IBM 2006 - 2007
Verizon Wireless 1998 - 2006
ADP 1997 - 1998
Bank of America 1995 - 1997
Wells Fargo Financial 1994 - 1995
Skills
MPLS, Sales, B2B, Customer Retention, Enterprise Software, Managed Services, New Business Development, Solution Selling, Cloud Computing, Virtualization, Key Account Management, IP VPN, Security, Unified Communications, Territory Management, Hosting Services
Education
College of Charleston 1991 — 1994
Bachelor of Science (B.S.), Economics
Unisource Worldwide, Inc. January 2015 - Present
Taco Bell February 2014 - December 2014
Impact Networking September 2013 - October 2013
Verizon Wireless April 2013 - August 2013
Best Buy August 2012 - April 2013
North Central College August 2010 - June 2012
Dino's Pizzeria & Fast Food September 2011 - November 2011
Macy's January 2008 - August 2008
Shoprite January 2005 - April 2007
Skills
Computing Technology, Teamwork, Time Management, Microsoft Office, Training, Sales, Editing Documents, Retail, Management, Customer Service, Research, Marketing, Persistence, Advertising, Sales Operations, Social Networking, Leadership, Approaching New People, Developing Relationships, Editing, Technical Writing
Education
North Central College 2010 — 2012
BA, Entrepreneurship & Small Business Management, 3.33
IMAC Guadalajara, Mex. 2011 — 2011
Spanish (Conversational), Full Spanish Immersion
College of DuPage 2009 — 2010
AA, General studies
Alcatel-Lucent October 2013 - Present
U.S. Cellular March 2013 - September 2013
Comcast September 2012 - November 2012
Verizon Wireless August 2000 - March 2010
Ameritech Cellular Services January 1996 - January 2000
Ameritech Mobile Communications January 1992 - January 1996
Skills
Wireless, Telecommunications, CDMA, VoIP, MPLS, IP, Ethernet, Switches, Computer Network..., LTE, Network Design, Telephony, Routers, Wireless Networking, EVDO, LAN-WAN, T1, 3G, WAN, Frame Relay, ATM networks, Networking
Education
DeVry Institute of Technology 1989 — 1992
Bachelor, Science Telecommunications Management
College of DuPage 1987 — 1989
Associate Degree, Applied Science, Travel and Tourism
Verizon Wireless July 2013 - Present
Verizon Wireless July 2011 - July 2013
Sprint Nextel March 1999 - January 2009
Skills
Direct Sales, CDMA, Cellular Communications, Solution Selling, Wireless, Telecommunications, 4G, Account Management, Customer Retention, Sales Operations, Customer Satisfaction
Education
College of DuPage 2004 — 2006
AAS, Arts
Erin running November 2014 - Present
Arcadia Publishing May 2012 - May 2013
Benefitfocus February 2012 - April 2012
Belk August 2011 - March 2012
Charleston Physical Therapy November 2010 - July 2011
AT&T Mobility August 2008 - February 2010
Verizon Wireless August 2005 - March 2008
T-Mobile March 2003 - December 2005
T-Mobile September 2002 - March 2003
DELTA AIRLINES June 1997 - January 2000
Skills
Customer Relations, Public Speaking, Communicator, Outstanding Customer..., Customer Service, Philanthropy, Fundraising, Sales Management, Sales Support, Inside Sales, Sales Process, Team Building, Visual Merchandising, Inventory Management, Cash Management, Team Leadership, Teamwork, Customer Satisfaction, New Business Development, Mac OS X, Mac OS, Windows, PowerPoint, Public Relations, Sales Operations
Education
College of Charleston 2010 — 2011
Bachelor of Fine Arts, Theatre
LaGrange College 1997 — 2000
Bachelor of Fine Arts (B.F.A.)
Medical University of South Carolina June 2015 - Present
Verizon Wireless January 2014 - May 2015
Medical University of South Carolina May 2012 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, Java, HTML, English, C, Python, JavaScript, JSP, UML, Microsoft SQL Server, Visual Basic, Web Standards, Programming, Windows
Education
Strayer University 2014 — 2016
Master of Business Administration (MBA), Management of Information Systems, 3.5 (A)
College of Charleston 2009 — 2013
BA, Computer Science
James Island Charter High School 2005 — 2009
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2015 - Present
The Boston Consulting Group April 2015 - September 2015
T-Mobile April 2013 - September 2015
Verizon Wireless January 2011 - March 2013
T-Mobile June 2007 - December 2010
Skills
Customer Service, Sales, Account Management, Customer Retention, Direct Sales, Customer Experience, Sales Management, Telecommunications, Selling, Computer Hardware, Help Desk Support, Networking, Active Directory, Project Management
Education
DeVry University 2014 — 2016
Bachelor's Degree, Computer and Information Sciences, General, 3.4
College of DuPage 2011 — 2014
Associate's Degree, Computer Science
Apple November 2014 - Present
A.C. Buehler Library, Elmhurst College August 2014 - Present
Habitat for Humanity May 2014 - Present
PP Photography October 2011 - Present
Self-Employed December 2013 - August 2014
Five Corners Cleaners May 2012 - February 2013
Target January 2012 - January 2012
Verizon Wireless May 2008 - January 2012
Skills
Customer Service, Photoshop, Mac OS, Technical Support, Photography, Lightroom, Cash Register, Windows XP Pro, Windows Vista, Windows 7, Social Media, Web Design, Supervisory Experience, Employee Training, Retail Sales Experience, Cash Balance, Food Service, Digital Photography, Wedding Photography, Event Photography, Headshots, Videography, Music Videos, Video Editing, Premiere Elements, After Effects, Adobe Creative Suite, Landscaping, Painting, Housekeeping, Editing, OS X, Mac
Education
Elmhurst College 2014 — 2016
Bachelor's Degree, Religious Studies and Psychology
College of DuPage 2004 — 2014
Associate's Degree, Human Services, General, 3.5
Winn-Dixie July 2015 - Present
Citrus County School Board September 2014 - Present
Freelance November 1998 - Present
Springer Publishing Company November 2013 - September 2015
Kelly Educational Services June 2014 - June 2014
Hillsborough County School Board April 2014 - June 2014
University of South Florida August 2006 - December 2012
Verizon Wireless November 2010 - January 2011
College of Central Florida June 2005 - June 2006
Citrus County School Board September 2000 - June 2004
Skills
Library, Cataloging, Information Literacy, Library Science, History, Research, English Literature, Literature, Collection Development, Academic Libraries, Museums, Library Research, Distance Learning, Metadata, Editing, Peer Tutoring, Customer Service, Teaching, Fiction Writing, Poetry, Nonprofits, Creative Writing, Retail Sales, Food Service, Troubleshooting, Science, Algebra, Theatre, Stage Lighting, Screenwriting, HTML 5, Astronomy, Museum Collections, Supervision, Ethics, Web Design, CSS 3, Library Administration, Schools, Classroom Management, Students, Middle School, Education, Mathematics, High School Students, Technical Writing, Scientific Writing, Observational Astronomy, Primary School Students, Elementary Education
Education
University of South Florida 2011 — 2012
Master of Library & Information Science (MLIS), Completed
University of South Florida 2006 — 2009
Bachelor of Arts (BA), English Language and Literature, Completed
College of Central Florida 2004 — 2006
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, Completed
Westchester Community College 1998 — 1999
Visual and Performing Arts, 3 Semesters
Penn State University 1997 — 1997
General Studies, 1 Semester
Briarcliff Middle/High School 1993 — 1997
Regeant's Diploma, Math / Science, Completed 12th
Quality Power Inc. May 2013 - Present
GE - Lineage Power May 2011 - April 2013
Verizon Wireless January 2003 - February 2011
Sprint 1991 - 2002
US Army December 1974 - 1983
Skills
Data Center, Integration, Computer Graphics, Curriculum Design, Training, AutoCAD, Sound Design, Telecommunications, Teaching, Technical Writing, Wireless, Power Systems, Power Plants, Grounding, Corrosion, Commissioning, Testing, Auditing, Audio Engineering, Batteries, Battery Management..., Electrical Engineering, Product Management, CDMA, LTE, Product Lifecycle..., Engineering Management, Business Development, Product Development, Switches, Leadership, Power Distribution, Network Design, Electricians, Cellular Communications, Mobile Devices, VoIP, MPLS, Manufacturing, Energy, IP, Cross-functional Team..., Solar Energy, Networking, 3G, Smart Grid, Project Planning, Six Sigma, Renewable Energy
Education
University of Illinois at Chicago 1987 — 1991
BSEE, Electrical Engineering
College of Lake County 1984 — 1988
Associate of Science (A.S.), Pre-Engineering & Mathematics
BCD Travel September 2010 - Present
Verizon Wireless April 2008 - August 2010
South Carolina Air National Guard September 2003 - August 2009
Verizon Wireless June 2006 - April 2008
Skills
Troubleshooting, Consulting, Strategic Consulting, Operations Management, Genesys, Training, Military Training, Computer Network..., Call Center Development, Intelligent Call Routing, Communication Skills, Customer Service, Face-to-face..., Air Force, Project Management, Telephony, Strategic Leadership, Change Management, DRP, Problem Solving, User Acceptance Testing, Workforce Management, Coaching, Customer Relations, Call Centers, Management
Education
College of Charleston 1999 — 2003
History
Community College of the Air Force
Envision Group Consulting February 2012 - Present
TNS Employee Insights January 2003 - Present
Brandi Pletcher January 2007 - February 2015
Verizon Wireless 1999 - 2000
Verizon Wireless 1998 - 1999
Skills
Strategic Planning, Web Content, Project Management, Books, Copywriting, Creative Writing, Copy Editing, Published Author, Blogging, Publishing, Marketing, Editing, Newsletters, Proofreading, Freelance Writing, Writing, Management, Social Networking
Education
College of Lake County 2002 — 2003
Registered Nursing/Registered Nurse
High School 1988 — 1991
Data Processing
Bergen Community College September 2002 - Present
College of Mount Saint Vincent, Riverdale, NY September 1999 - September 2002
Verizon Wireless 1998 - 1999
Education
College of Mount Saint Vincent 2000 — 2002
MAS, Urban Multi-Cultural Edcation
Saint Thomas Aquinas College 1995 — 1996
CAS, PreK-6
Manhattan College 1991 — 1994
BA, English
University of Scranton 1989 — 1991
Clarkstown South 1985 — 1989
Verizon Wireless April 2015 - Present
Verizon Wireless May 2014 - April 2015
Verizon Wireless September 2011 - April 2014
Verizon Wireless April 2010 - August 2011
Verizon Wireless January 2009 - March 2010
Verizon Wireless November 2006 - December 2008
LifeQuest Health & Wellness July 2002 - February 2006
LifeQuest Health & Wellness June 2000 - September 2001
Skills
Direct Sales, Sales Management, Customer Service, Sales, Telecommunications, Wireless, Mobile Devices, Inventory Management, Retail Sales, Coaching, Team Leadership, Customer Experience, Customer Retention, Customer Satisfaction, Cold Calling, Sales Operations, Sales Process, Solution Selling, Management, Leadership, Microsoft Office, Cellular Communications, Marketing, Strategic Planning
Education
College of Charleston 1994 — 1998
Bachelor of Science, Economics
Salisbury School 1989 — 1993
Bank of America May 2012 - Present
Verizon Wireless May 2009 - May 2012
Verizon Wireless December 2008 - May 2009
Countrywide Home Loans August 2004 - November 2007
Skills
Mortgage Lending, Loans, Banking, Customer Service, Financial Analysis, Microsoft Excel, Residential Mortgages, Microsoft Office, Credit, Mortgage Banking, Finance, FHA, Outlook, Sales, Loan Origination, Credit Analysis, PowerPoint, Microsoft Word, Refinance, Consumer Lending, Funding, Risk Management, Relationship Management, Teamwork, FHA financing, Analysis, Mortgage Servicing, VA loans, Branch Management, Business Development, Small Business Lending, Strategic Planning, Business Analysis, Mortgage Underwriting, Team Building
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Information Technology/Mobile Development
College of DuPage 2003 — 2005
AA, Arts
Verizon Wireless August 2010 - Present
Qwest Communications March 2009 - January 2010
Venture Technologies October 2005 - March 2009
Coleman Technologies 2004 - 2005
TNT Direct Inc. 1996 - 2004
May & Speh (Acxiom) 1986 - 1996
Skills
Cisco Technologies, Wireless, VoIP, Managed Services, Security, Telecommunications, Team Leadership, Networking, CRM, Unified Communications, Small Business Server, Disaster Recovery, Windows Server, Wireless Networking, Solution Selling, IP, Account Management, Professional Services, Management, Storage, Data Center, Cloud Computing, Firewalls, Enterprise Software
Education
College of DuPage 1984 — 1986
Glenbard East 1980 — 1984
Verizon Wireless May 2014 - Present
Verizon Wireless May 2013 - August 2014
Verizon Wireless June 2010 - May 2013
Skills
Sales Operations, Inventory Management, Customer Service, Leadership, Customer Satisfaction, Sales Management, Training, Management, Operations Management, Customer Retention, Sales Process, Microsoft Office, Time Management, Budgets, Sales, Microsoft Excel, Team Building, Account Management, Customer Acquisition, Reporting & Analysis, Project Management, Invoicing, Inventory Control, Marketing Communications, Product Marketing, Team Leadership, Communication, Internal Communications
Education
Strayer University 2015 — 2017
MBA, Finance, General
University of Phoenix 2013 — 2014
Master of Business Administration (MBA), Human Resources Management and Services
College of Charleston 2007 — 2010
Bachelor of Science (BS), Business Administration
Lander University 2005 — 2006
Bachelor of Science (BS), Business Aministration
Strayer University
Master of Business Administration (MBA)
Verizon Wireless March 2014 - Present
United States Marine Corps October 2009 - April 2014
Skills
Routers, Windows Server
Education
College of Lake County 2012 — 2013
Sahuaro High School
Bloomforth August 2014 - Present
United States Army Reserve April 2012 - Present
Bloomforth May 2014 - August 2014
Verizon Wireless February 2013 - August 2013
Cafe Deluxe August 2011 - April 2012
Hymans Seafood March 2008 - July 2011
College of Charleston August 2006 - May 2011
New York Life Insurance Company June 2010 - February 2011
Skills
Sales, Management, Microsoft Office, Email Marketing, PowerPoint, Microsoft Excel, Advertising, Social Media, Public Speaking, Customer Service, Research, Event Planning, Social Networking, Microsoft Word, Marketing, Project Planning
Education
College of Charleston 2006 — 2011
B.S, Business Administration w/ concentration in Marketing, and Psychology
Woodberry Forest School 2002 — 2006
Verizon Wireless June 2013 - Present
Ocala Civic Theater May 2008 - Present
Bank of America September 2006 - November 2012
Skills
Customer Service, Sales, Management, Music, Managed Money, Finance, Mathematics, Computers, Technology
Education
College of Central Florida 2004 — 2006
Music Performance, General
Dunnellon high school 2002 — 2005
High School diploma, With honors
The Coca-Cola Company June 2013 - Present
Verizon Wireless 2004 - 2013
Alltel Wireless October 2002 - September 2004
Skills
Team Leadership, Customer Service, Troubleshooting, Call Centers, Telecommunications, Collections, Financial Services, Coaching Staff, Quality Assurance, Net Promoter Score, Loyalty Programs, Wireless
Education
Tampa College (Everest University)
Bachelor of Science (B.S.), Management/Marketing
College of DuPage
Associate of Arts (A.A.)
Timothy O'Toole's Pub June 2009 - Present
Wireless Vision July 2014 - January 2015
AT&T Mobility August 2013 - May 2014
Verizon Wireless August 2010 - May 2013
Uno Chicago Grill August 2005 - August 2009
Skills
Communication Training, Training, Personnel Management, Personal Development, Knowledge Sharing, Work Ethic, Motivation, Inspiration, Empathy
Education
College of Lake County 2010 — 2014
Associate's degree, Business Administration and Management, General
Butcher's Brewing Co. February 2012 - Present
Airdale Brewing Company November 2011 - January 2012
APPLIED SYSTEMS, INC December 2005 - July 2009
Verizon Wireless February 2003 - December 2005
Maggiano's Little Italy September 2000 - September 2002
Education
California Center for Sustainable Energy
College of DuPage
Liberal Arts
Southern Illinois University
Film Production/Music Performance
The Auto Club Group October 2009 - Present
Liberty Mutual Insurance January 2006 - August 2009
Wells Fargo Bank 2005 - 2007
Ameriquest Mortgage 2004 - 2005
Verizon Wireless February 1997 - April 2004
US Navy June 1993 - December 1999
Skills
Property & Casualty..., Underwriting, General Insurance, Life Insurance, Leadership, Health Insurance, Insurance, Term Life Insurance, Sales, Banking, Fixed Annuities, Brokers, Renters, Whole Life, Long-term Care, Risk Management, Employee Benefits, Call Centers, Professional Liability, Sales Management, Marketing, Commercial Lines, Disability Insurance, Universal Life, Small Business, Homeowners, Strategic Financial..., Claim, Workers Compensation, Long Term Care Insurance, Umbrella Insurance, Liability, Commercial Insurance, Casualty, Retirement Planning, Retirement, Accident, Licensed Life & Health..., Insurance Brokerage, Financial Planners, D&O, Critical Illness, Watercraft, Legal Liability, Health Savings Accounts
Education
The American College 2010 — 2013
CPCU, INSURANCE
STATE OF FLORIDA
Licensed General Insurance Agent
Medical University of South Carolina 1997 — 1998
Master's degree, Hospital and Health Care Facilities Administration/Management
College of Charleston 1996 — 1998
Bachelor of Science (B.Sc.), SOCIAL SCIENCE
Benefitfocus June 2015 - August 2015
Blackbaud June 2011 - December 2012
Verizon Wireless July 2010 - May 2011
Verizon Wireless March 2008 - July 2010
Starbucks June 2006 - April 2008
Skills
Python, Java, Customer Service, Technical Support, Troubleshooting, Customer Support, Software Documentation, Team Leadership, Microsoft Office, Leadership, Networking, Call Centers
Education
College of Charleston 2013 — 2016
Bachelor of Science (B.S.), Computer Science
Stony Brook University 2005 — 2007
John Wieland Homes and Neighborhoods July 2014 - Present
Verizon Wireless July 2012 - July 2014
Enterprise Rent-A-Car December 2007 - June 2012
Builders FirstSource July 2005 - November 2007
Skills
Sales Management, Operations Management, Microsoft Office, Mac OS, Telecommunications, Customer Service, Customer Retention, Direct Sales, Outside Sales, Schedules
Education
College of Charleston 2000 — 2003
Bachelor's degree, Education
Verizon Wireless August 2012 - Present
Education
College of Charleston
Bachelor of Science (BS)
Best Northwest Physicians September 2013 - Present
The Only place to Stay September 2009 - January 2013
Verizon Wireless May 2011 - September 2012
Skills
Sales, Microsoft Office, Customer Service, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Account Management, Administrative..., Inventory Management, Telephone Skills, Office Management
Education
College of DuPage 2011 — 2011
Verizon Wireless May 2005 - Present
AT&T Wireless 1997 - 2005
Skills
Wireless, Sales Management, Team Building, Telecommunications, Customer Experience, Customer Retention, Direct Sales, Sales Operations, Sales Process, Selling, Solution Selling, Customer Satisfaction
Education
College of Marin 1967 — 1968
Tonic Blue Communications July 2013 - Present
Universal Technical Institute February 2012 - July 2013
Grainger January 2012 - February 2012
ETI School of Skilled Trades August 2009 - March 2011
Law Offices of William J. Stogsdill, Jr April 2009 - August 2009
Reliance Standard February 2002 - April 2004
Verizon Wireless September 1999 - April 2000
Skills
Sales, Customer Service, Recruiting, PowerPoint, Admissions, Career Counseling, Budgets, Student Recruiting, Management, Microsoft Excel, Training, Higher Education, Retaining Customers, Microsoft Word, CampusVue, Leadership, Customer Retention, Benefits Administration, Insurance, Marketing, Inter-personal, Business Development, New Business Development, 10 Key, Timeslips, Dictaphone, Visio, SAP, Typing 80 WPM, Adobe Acrobat, Landing Pages, Ancillary Benefits, RFP Generation, Direct Sales, Salesforce
Education
2003College of DuPage Adult 2001 — 2003
Adult Fast Track
College of DuPage
College of DuPage
College of DuPage
Verizon Wireless May 2009 - June 2010
MEDITERANNEAN SHIPPING COMPANY May 2008 - August 2008
Spoleto Festival USA April 2007 - July 2007
Education
College of Charleston 2005 — 2009
College of Charleston
Bachelor of Science, Business Administration (Marketing)
University of North Carolina at
Masters of Business Administration, Marketing
Grosvenor Capital Management December 2011 - Present
Merrill Lynch May 2011 - September 2011
SSAB August 2010 - May 2011
YJT Solutions February 2009 - January 2010
USG 2003 - 2008
Verizon Wireless August 2001 - February 2003
IBM Global Business Services March 2000 - June 2001
Skills
Technical Support, Disaster Recovery, Microsoft Exchange, Windows Server, Servers, Management, Blackberry Enterprise..., Cisco Technologies, VPN, Help Desk Support, Troubleshooting, Process Improvement, Software Documentation, HP, Enterprise Software, Information Technology, Active Directory, Hardware, Software Installation, Training, System Administration, Networking, Windows 7, VMware
Education
Columbia College Chicago 1993 — 1996
BA, Liberal Arts
College of DuPage 1990 — 1993
Associates in Arts, Assoicates
NNHS 1986 — 1990
Verizon Wireless August 2014 - Present
Verizon Wireless September 2012 - August 2014
Geek Squad January 2010 - September 2012
Skills
Information Technology, Troubleshooting, Computer Repair, Computer Hardware..., Computer Building, CompTIA A+, Wireless, Management, Networking, Hardware, Training, Customer Retention, Sales, Customer Satisfaction, Operating Systems, Telecommunications, Retail, Customer Experience, Wireless Networking, Microsoft Office, Customer Service, Mobile Devices, Direct Sales, Solution Selling, Sales Management, Sales Operations, Team Leadership, Account Management, Technical Support, Mobile Technology
Education
College of Central Florida 2005 — 2007
Associate’s Degree, Criminal Justice
North Marion High School 2001 — 2005
High School, Graduated with Honors
Hill-Rom December 2007 - Present
Verizon Wireless August 2004 - December 2007
Walt Disney World August 2003 - January 2004
Skills
Customer Service, Troubleshooting, Time Management, Networking, Customer Satisfaction, Technical Support, Windows, Computer Science, Databases, Access, Teamwork, Information Technology, Highly detail oriented, Team-oriented, Critical Thinking, Creative Problem Solving, Telephone Skills, Customer Support, Excellent written and..., Type 70 CWPM, Exceptional listening..., •Successfully able to..., Exceptional time..., Quickly able to learn..., Excellent problem..., Proficient in using..., Able to resolve..., Constantly researching..., Leadership, Microsoft Office, Team Building, Social Networking, Social Media, Microsoft Excel, Microsoft Word, Team Leadership, PowerPoint, Research, Leadership Development, Continuous Improvement, Outlook, Data Entry, Testing, SQL
Education
Trident Technical College 2012 — 2015
Information Systems Specialist, Computer Science, 3.519
College of Charleston 1999 — 2003
BA, Media communications, theatre
Verizon Wireless April 2014 - Present
BiblioLabs November 2013 - June 2014
C.A.B Business Solutions Center October 2013 - April 2014
Charleston Southern University September 2010 - December 2013
Buist Byars and Taylor June 2013 - October 2013
NCGS, Inc. September 2012 - June 2013
CreateSpace April 2012 - September 2012
Citadel Alumni Associatin January 2012 - April 2012
BiblioLabs May 2011 - January 2012
Skills
Library Circulation, Copy Cataloging, Data Management, Data Mining, Document Imaging, Accurate Data Entry, Data Migration, Documentary Research, Quality Assurance, Keywording, Indexing, Data Entry, Metadata, Metadata Standards, Library Science, Art Research, Art History, Fine Art
Education
Universityof South Carolina Columbia 2010 — 2012
Masters in Library and Information Science, Library and Information Science
Savannah College of Art and Design 2008 — 2010
Master of Arts (MA) Candidate, Art History, Criticism and Conservation
College of Charleston 2002 — 2006
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
Final Expense Security, LLC January 2015 - Present
Verizon Wireless May 2014 - Present
Verizon Wireless February 2013 - May 2014
Hydro Alternative Energy, Inc September 2011 - February 2013
Skills
Customer Satisfaction, Customer Service, Direct Marketing, Email Marketing, Energy, Insurance, Lead Generation, Leadership, Leadership Development, Management, Marketing, Marketing Strategy, Microsoft Office, Networking, New Business Development, Program Management, Public Relations, Public Speaking, Recruiting, Research, Retail, Risk Management, Sales, Sales Management, Social Media, Social Media Marketing, Start-ups, Strategic Communications, Strategic Planning, Team Building, Team Leadership, Training, Wireless, Social Networking, Business Development, Direct Sales
Education
Kaplan University 2008 — 2010
Business
College of Lake County 2000 — 2002
General Studies
Verizon Wireless December 2013 - Present
Kohl's Department Stores November 2011 - December 2013
Avon March 2011 - October 2011
Skills
Sales, Customer Service, Leadership, Retail, Merchandising, Retail Sales, Product Development, Budgets, Coaching, Direct Sales, Public Speaking, Sales Management, Team Building, Team Leadership, Time Management
Education
College of Charleston 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance
Trident Technical College 2012 — 2015
Associates in Mathematics and Science, Accounting and Finance
Hadi School of Excellence October 2012 - Present
Verizon Wireless May 2011 - September 2012
Kishwaukee College June 2010 - September 2012
Advantage Sales & Marketing August 2010 - March 2011
CUDL July 2006 - August 2009
Corus September 2004 - June 2006
Skills
Microsoft Office, Customer Service, PowerPoint, Public Speaking, Event Planning, Microsoft Excel, Microsoft Word, Social Media, Team Building, Research, Teamwork, Outlook, Editing, Sales, Illustrator, Fundraising, Photoshop
Education
Concordia University Chicago 2013 — 2015
Master's Degree, Curriculum and Instruction with English as a Second Language Certification
Northern Illinois University 2008 — 2011
Bachelor's in Elementary Education, Endorsements: Middle School, Language Arts, Science, and Social Science
College of DuPage 2002 — 2008
Associate’s Degree
DentaQuest May 2014 - Present
Verizon Wireless August 2005 - November 2014
Education
College of Charleston 2000 — 2005
Bachelor's degree, Sociology
College of Lake County Benefits SpecialistRandstad/ Aon HewittAugust 2014 - Present
VA Med. Hospital October 2006 - March 2007
Verizon Wireless October 2004 - November 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, HTML, Access, Outlook, Administration, Customer Relations, Office Management, Sales, Training, Editing, Communication
Education
College of Lake County 2011 — 2013
Associate in Applied Science, Business Administration and Management, General
TEKsystems August 2015 - Present
New York Life Insurance Company March 2013 - Present
Verizon Wireless April 2008 - March 2013
Skills
Leadership, Management, Marketing, Public Speaking, New Business Development, Sales, Solution Selling, Finance, Sales Management, Life Insurance, Quotas, Wealth Accumulation, Retirement Planning, SMB, Customer Retention, Training, Cold Calling, Telecommunications, Wireless, Social Networking
Education
College of Mount Saint Vincent 2008 — 2010
B.A, Business
SUNY Westchester Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Business Administration
Aspen Dental November 2014 - Present
Kathlyn Levato November 2012 - Present
Self Employed August 2012 - Present
Accurate Connections of Florida, LLC March 2014 - October 2014
Mosaic Sales Solutions October 2013 - March 2014
Verizon Wireless November 2003 - July 2012
Best Buy 1999 - 2002
Sarasota Memorial Hospital 1999 - 2000
Adventist Health System, Hinsdale Hospital 1988 - 1998
Skills
Loyalty Programs, Retail, Quotas, Networking, Schedules, Training, People Development, Appointment Scheduling, Registration, Cash Register, Consumer Electronics, Team Building, Teamwork, Great Motivator, Positive Personality, Committed to..., Sports Enthusiast, Highly resourceful, Passion for Helping..., Personal Values, Ethical Leadership, Values-based Leadership, Creative Writing, Poetry, Lyrics, Vocals, Short Stories, Book Reviews, Blogging, 4G, Merchandising, Social Networking, Social Media, Wordsmithing, Facebook, Music, Singing, M2M, Cellular Communications, Customer Retention, Customer Experience, Difficult People, Communication, Inspiring People, Build Trust, Hands-on leader, Rhyming, Twitter, Social Media Marketing, Direct Sales
Education
College of DuPage 1992 — 1994
Hinsdale Central High School 1990 — 1992
High School Diploma
Hinsdale Adventist Academy 1988 — 1990
Gartner July 2015 - Present
Gartner January 2014 - June 2015
Gartner March 2012 - December 2013
Custom Development Solutions, Inc. June 2011 - February 2012
Verizon Wireless May 2009 - July 2010
Skills
Sales, Non-profits, Leadership, Marketing, Marketing Strategy, Strategic Planning, Account Management, Salesforce.com, Event Management, Customer Service, Event Planning, Competitive Analysis, Team Leadership, Email Marketing, Business Development, Data Analysis, Social Media Marketing, Telecommunications, Marketing Communications, Analytics, Market Research, Direct Marketing, Strategy, Social Networking, Digital Marketing, Microsoft Office, Online Marketing, Strategic Partnerships, B2B, Market Analysis, New Business Development, Business Strategy, Sales Process, Advertising, Entrepreneurship, Product Marketing, CRM, Direct Sales, Professional Services, Selling, Lead Generation, Sales Operations, Management, Cold Calling, Solution Selling, Customer Retention, Start-ups, SaaS
Education
DePaul University 2010 — 2012
MBA, Sales Leadership & Entrepreneurship
College of Charleston 2006 — 2010
BS, Business Administration
Comcast Cable September 2013 - Present
Verizon Wireless January 2013 - September 2013
US Cellular December 2007 - January 2013
Park National Bank January 2007 - December 2007
LaSalle Bank October 2005 - January 2007
Washington Mutual April 2004 - October 2005
Washington Mutual September 2003 - April 2004
PrimeCo/U.S. Cellular June 2001 - September 2003
TechSource Providers September 2000 - June 2001
Target May 1994 - September 2000
Skills
Leadership, Team Building, Selling, Coaching, Customer Service, Sales Management, Sales, Business Analysis, Telecommunications, Inventory Management, Contract Negotiation, Management, Direct Sales, New Business Development, Microsoft Excel, Change Management, Team Leadership, Process Improvement, Retail, Account Management, Troubleshooting, Customer Retention, Business Development, Customer Experience, Customer Satisfaction, Cellular Communications, Training, Sales Operations, Wireless, Sales Process, B2B, Quotas, Cold Calling, Mobile Devices, Customer Acquisition, Retail Sales, Solution Selling, Call Centers, Mobile Technology, Salesforce.com, M2M, Cross-functional Team..., Sales Presentations, Negotiation, Product Marketing, Hiring, Vendor Management, Wireless Broadband, 4G, Indirect Channel Sales
Education
Keller Graduate School 2009 — 2012
MBA
Northern Illinois University 1998 — 2000
Bachelor of Science, Human Resource Management
College of DuPage
Network Administration
Verizon Wireless May 2006 - Present
Alcatel-Lucent January 1997 - December 2004
Guoxin Lucent Technologies Network Technologies Co., Ltd. 1997 - 2002
Skills
4G, Cellular Communications, Mobile Devices, 3G, LTE, VoIP, Computer Network..., CDMA, Telecommunications, Wireless, Call Centers, Sales Management, Switches, Network Design, Microsoft Office, Vendor Management, Sales, M2M, Troubleshooting, IP, T1, EVDO
Education
College of DuPage
West Chicago Community High
high school diploma, General Studies
IHG - InterContinental Hotels Group July 2014 - Present
IHG - InterContinental Hotels Group January 2014 - July 2014
Robert Half Finance & Accounting August 2012 - December 2013
American Pensions, Inc. September 2012 - February 2013
Verizon Wireless April 2009 - July 2011
Edward Jones 2006 - 2008
Francis Marion Hotel September 2006 - May 2007
College of Charleston May 2002 - August 2004
Skills
Telecommunications, Customer Retention, Customer Satisfaction, Wireless, Customer Service, Customer Experience, Team Leadership, 401k, Financial Analysis, Financial Services, Hospitality Industry, Relius Administration, MSCS Bridgenet, Matrix Management, 401(k) Focus, Collaboration, Teamwork, Payroll, Accounts Receivable, Analysis, Negotiation, Spreadsheets, Invoicing
Education
College of Charleston
Bachelor of Science (BS), Business Administration and Management, General
University of North Carolina at Chapel Hill
Academic Magnet High School
The MIL Corporation October 2012 - Present
Verizon Wireless May 2009 - October 2012
Standalone Communications May 2008 - August 2008
Voice Teleservices May 2007 - September 2007
Skills
Financial Analysis, Data Analysis, Econometrics, Team Leadership, Training Skills, Business Strategy, Financial Planning, Corporate Finance, Economic Research
Education
College of Charleston 2008 — 2010
Bachelor of Science, Economics & Finance
Southern New Hampshire University 2006 — 2008
Herb Chambers Honda of Seekonk October 2010 - Present
K9 Surplus Liquidations March 2007 - November 2010
A & E Metals May 2003 - October 2007
Verizon Wireless October 1998 - January 2001
Verizon Wireless July 1996 - October 1998
Skills
Continuous Improvement, Service Business..., Automotive, Customer Satisfaction, Process Improvement, Quality Management, Customer Service, Business Development, Pricing, Inventory Management, Sales, Dealers, Customer Retention, Automotive Aftermarket, Automobile, Team Building, Selling, Vehicles, Business, Business Process..., Parts, Profit, Warranty, Dealer Management, Automotive Repair, Sales Process, Sales Management, Service Management, Retail, Negotiation, Forecasting, Sales Operations
Education
College of Mount Saint Vincent 1994 — 1996
Bachelor of Arts (B.A.), Sociology
Rockland Community College 1992 — 1994
Liberal Arts
Enterprise Rent-A-Car January 2015 - Present
Enterprise Rent-A-Car January 2014 - December 2014
Enterprise Rent-A-Car February 2013 - January 2014
Verizon Wireless April 2012 - December 2012
Isle of Palms Marina May 2011 - September 2011
Landmark Enterprises January 2011 - April 2011
Aqua Exterior May 2010 - August 2010
Dick Smith Nissan April 2007 - July 2009
Skills
Sales, Development Of Employees, Business Development, Marketing, Customer Experience, Driving Growth, Client Rapport, Customer Satisfaction, Negotiation, Management, Time Management, Customer Service, Customer Retention, Cold Calling
Education
College of Charleston 2008 — 2011
Business Administration, Real Estate
Toyoda Machinery USA July 2015 - Present
Hedgefund Networking October 2009 - Present
Toyoda Machinery USA July 2013 - July 2015
Hwacheon Machinery America April 2013 - July 2013
Verizon Wireless September 2011 - April 2013
US Air Force July 2003 - May 2009
Skills
Risk Management, Asset Managment, Portfolio Management, Investments, Technical Analysis, Business Planning, Business Development, Options, Equities, Fixed Income, Strategy, Start-ups, Private Equity, Commodity, Sales, Trading, Marketing, Financial Modeling, Financial Analysis, Capital Markets, New Business Development, Financial Markets, Bloomberg, Negotiation, Financial Services, Derivatives, Strategic Planning, Asset Management, Investment Banking, Alternative Investments, Mutual Funds, Business Strategy, Hedge Funds, Series 7, Finance, Mergers & Acquisitions, Sales Management, Management, Manufacturing, Product Development, Continuous Improvement, Account Management
Education
College of Lake County 2009 — 2010
Business
Lake Zurich High School 2001 — 2003
HS, High School
DePaul University
Commerce, Marketing
Quentin Road
Verizon Wireless October 2012 - Present
Verizon Wireless January 2010 - October 2012
Verizon Wireless January 2008 - December 2009
Verizon Wireless April 2004 - December 2007
Verizon Wireless August 2001 - April 2004
Bell Atlantic now Verizon Wireless July 2000 - August 2001
Bell Atlantic Mobile July 1999 - July 2000
APAC Customer Services January 1997 - June 1999
Inter- Media Marketing May 1996 - December 1996
Inter- Media Marketing May 1995 - September 1995
Education
Nova Southeastern University 2003 — 2005
MHRM, Human Resource Management
College of Charleston 1992 — 1996
BA, Communications
College of Charleston 1992 — 1996
BS, Sociology
Groupon November 2013 - Present
Verizon Wireless May 2012 - November 2013
Verizon Wireless September 2011 - May 2012
Bowling Green Sports Center September 2010 - September 2011
College of DuPage January 2010 - May 2011
Target September 2009 - March 2010
College of DuPage September 2005 - May 2006
Skills
Public Speaking, Microsoft Office, Oral and Written..., Acting, Editing, PowerPoint, Research, Event Management, Event Planning, Customer Service, Sales, Time Management, Social Networking, Marketing
Education
Northern Illinois University 2006 — 2009
BA, Theatre Studies
College of DuPage 2004 — 2006
AA, General Studies
Administaff, Inc October 2007 - Present
Verizon Wireless April 2002 - October 2007
Execs Management Solutions June 2000 - February 2001
Millward Brown International September 1999 - June 2000
Onsite Commercial Staffing May 1997 - August 1999
Education
College of DuPage
Human Resources
Verizon Wireless January 2009 - Present
System 1 Search of Ventura 2006 - 2007
Bernstein Lash Marketing November 2004 - October 2005
Blackbaud May 2004 - November 2004
Education
College of Charleston 2000 — 2004
mauldin high schoool 1996 — 2000
Swoon Technology Resources October 2014 - Present
JPMorgan Chase September 2011 - September 2014
Verizon Wireless December 2007 - September 2011
Skills
Advertising, Banking, Customer Satisfaction, Customer Service, Marketing, Microsoft Office, Product Development, Sales, Sales Operations, Sales Process, Selling, Direct Sales, Account Management, Vendor Management, Leadership, Training, Recruiting, Management, Cold Calling, Sourcing, Team Building, Social Networking, Microsoft Excel, Social Media, Time Management
Education
2002-2006 Naperville Central High School
College of DuPage
General Education, Business & Marketing
Verizon Wireless May 2013 - Present
Verizon Wireless February 2012 - May 2013
Verizon Wireless July 2008 - February 2012
Alltel Wireless July 2008 - July 2009
Total Wine & More June 2004 - May 2008
Skills
Telecommunications, Management, Sales Management, Team Leadership, Leadership, Wireless, Sales, Customer Service
Education
College of Charleston 2002 — 2006
Elementary Education and Teaching
Avangate December 2013 - Present
Serena Software October 2013 - November 2013
Aruba Networks December 2012 - July 2013
Vindicia November 2007 - October 2012
Mpower Communication 2005 - 2007
Sprint Nextel 2002 - 2005
Verizon Wireless 1999 - 2001
Skills
Cloud Computing, Customer Acquisition, Sales Management, Customer Retention, Enterprise Software, Mobile Devices, Sales, Payment Card Processing, CRM, E-commerce, Solution Selling, Salesforce.com, SaaS, Strategic Partnerships, Telecommunications, Wireless, Customer Satisfaction, Sales Operations, Business Alliances, Business Strategy, Networking, Pre-sales, Selling, Demand Generation, B2B, Go-to-market Strategy, Product Management, Unified Communications, Channel Partners, Professional Services, Business Development
Education
College of Marin 1966 — 1998
AA, General
Verizon Wireless March 2009 - Present
Alltel Wireless August 2005 - March 2009
Western Wireless July 2000 - August 2005
Western Wireless/Voice Stream January 1997 - July 2000
Palmer Wireless March 1993 - December 1996
Global Communications inc October 1989 - April 1992
Rockwell Collins August 1984 - September 1989
Education
College of DuPage 1981 — 1984
Verizon Wireless July 2014 - Present
Benjamin Moore & Co. May 1997 - July 2014
CompUSA February 2000 - January 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Social Networking, Retail, Visual Merchandising, Inventory Management, Microsoft Word, Sales, Loss Prevention, Inventory Control, Teamwork, Data Entry, Management, Retail Sales, Time Management, Outlook, Negotiation, Training
Education
DeVry University-Illinois 2011 — 2014
Bachelor's degree, Sales, Distribution, and Marketing Operations, General
College of DuPage 2000 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
KBA Docusys 2011 - Present
CRT Design 1997 - Present
SNT Motorsports Development June 2011 - July 2013
Canon Business Solutions - NEWCAL Inc. July 2007 - December 2011
Shrapnel Records August 2003 - July 2007
Verizon Wireless 2000 - 2002
Skills
Online Marketing, Web Design, User..., Event Production, Social Media Marketing, Email Marketing, Multimedia, SEO, Web Analytics, Advertising, Adobe Creative Suite, Creative Direction, Social Media, User Interface Design, Website Development, Event Planning, Online Advertising, Facebook, Web Design, Marketing, Copywriting, Sponsorship, SEM, Press Releases, User Experience, B2B, Entertainment, Sales, Integrated Marketing, Magazines, Business Development, Management, Start-ups, Mobile Marketing, Brand Awareness, Lead Generation, Sports Marketing, Google Adwords, New Media, Brand Development, Trade Shows, Relationship Marketing, Digital Media, Content Strategy, Digital Marketing, Digital Strategy, InDesign, PPC, Social Networking, CRM, Direct Marketing
Education
College of Marin 1997 — 1999
Multimedia
College of Marin
Novato High School
United States Postal Service February 2014 - Present
United States Postal Service July 2006 - February 2014
Epicor Software Corporation (formerly Activant Solutions Inc., CCI-Triad, & Triad Systems Corp.) November 2008 - November 2011
Activant formerly known as CCI-Triad and Triad Systems Corp. 1982 - November 2008
Verizon Wireless February 2006 - May 2006
Skills
Excel, Accounting, Customer Service, Outlook, Internet Explorer, Windows, Word, Troubleshooting, Analysis, Data Analysis, Technical Support, Strategic Planning, Team Building, Customer Satisfaction, Microsoft Excel, Team Leadership, Training, Unix
Education
Northern Illinois University 1995 — 1995
began Masters before moving to California
College of DuPage 1993 — 1995
prerequisites for Masters
Joliet Junior College 1993 — 1993
prerequisites for Masters
University of Missouri-Saint Louis 1977 — 1981
Bachelor of Science, Business Administration
Mom365 August 2011 - Present
WageWorks August 2006 - October 2007
Coldwell Banker Residential Brokerage 2003 - 2006
Verizon Wireless March 1997 - February 2002
Skills
Customer Service, Outlook, Administration, Process Improvement, Contract Negotiation, Negotiation, Microsoft Office, Sellers, Public Relations, Customer Relations, Detail Oriented, Database Management, Benefit Cost Analysis, Law Enforcement..., Crisis Communications, Public Safety, Selling, Continuous Improvement, Kaizen, Real Estate, Referrals, Excel, Inventory Planning, Buying, First Time Home Buyers, PowerPoint, Invoicing, Logistics, Lotus Notes, Distribution Logistics, Scheduling Management, Photography, Portrait Photography, GIMP, Newborn Photography, Event Photography, AS400 system, Class B CDL, Sales, Project Management
Education
DeVry University 2005 — 2007
Bachelor of Science - Technical Management, Business Information Systems
College of DuPage 1998 — 2002
Associate of Arts (A.A.)
IDology August 2013 - Present
Verizon Wireless September 2006 - August 2013
Verizon Wireless 2003 - 2006
Skills
Customer Service, Fraud, Microsoft Office, Team Building, Outlook, Microsoft Excel, Account Management, Microsoft Word, Strategic Planning, System Administration, Sales, PowerPoint, Employee Relations, Coaching, Research, Marketing, Program Management, Public Speaking, Management, Wireless, Customer Satisfaction, Telecommunications, Customer Experience, Process Improvement, Analysis, Leadership, Training, Call Centers, Troubleshooting, Human Resources, Customer Retention, Business Analysis, Change Management, Business Process..., Team Leadership, Data Analysis, Project Management, Cross-functional Team..., Fraud Detection, Employee Training, Time Management, Recruiting, Negotiation, Software Documentation, Vendor Management, Access, Contract Negotiation, Forecasting, CRM, Budgets
Education
College of Charleston 1998 — 2003
Bachelors of Science, Business Administration and Management, General
Southside High School 1994 — 1998
Southside High School
Southside High School
Verizon Wireless January 2010 - Present
Ashley River Title, LLC 2000 - Present
Education
College of Charleston 1988 — 1995
Verizon Wireless January 2014 - Present
SAIC June 2006 - July 2013
Delta Airlines February 2000 - March 2006
Tata Consultancy Services (TCS) January 1997 - February 2000
Education
College of Engineering Pune 1990 — 1994
Bachelor of Engineering (B.E.), Electrical Engineering
Periscope Holdings 2012 - 2014
Wincor Nixdorf 2011 - 2012
Verizon Wireless July 2008 - May 2010
Lucid Holdings 2010 - 2010
Hewlett-Packard October 1997 - June 2008
Dazel September 1997 - June 2000
Express Star Systems January 1993 - August 1997
Star Corp 1993 - 1997
Just In Time Resource September 1992 - January 1993
Education
College of Charleston 2004 — 2008
MS, Computer Science
The University of Texas at Austin 1987 — 1992
Caliber Home Loans July 2013 - Present
JPMorgan Chase December 2009 - June 2013
Wal-Mart January 2008 - January 2009
Washington Mutual January 2007 - January 2008
Verizon Wireless January 2005 - January 2007
Citi January 2002 - January 2005
United States Army Reserve January 1993 - January 2001
Skills
Credit, Leadership, Customer Service, Underwriting, Time Management, Mortgage Banking, Loans, Management, Banking, Financial Services, Mortgage Lending, Loss Mitigation, Refinance, Mortgage Underwriting, Residential Mortgages, Consumer Lending, FHA, Sales, Mortgage Servicing, Loan Servicing, Loan Origination, Branch Management, Foreclosures, Lines Of Credit, Credit Analysis, Process Improvement, Risk Management, Training, Portfolio Management, Financial Risk, Leadership Development, Insurance, Finance, Call Centers, Real Estate, Relationship Management, Retail Banking, Default, Internal Audit, Auditing, Payroll, Accounting, Human Resources, Executive Management, Policy, Financial Analysis, Negotiation, Access, Investments, Analysis
Education
College of Charleston 1989 — 1993
Liberty University
Liberal Arts; Business Administration & Finance
Verizon Wireless October 2004 - Present
Freelance Writing and Editorial Services November 1997 - Present
Skills
Entertainment, Photography, Microsoft Word, Adobe Creative Suite, Creative Writing, Radio, Blogging, Public Relations, InDesign, Advertising, Customer Service, Event Planning, Newsletters, Social Media Marketing, Press Releases, Marketing, Microsoft Office, Social Media, Public Speaking, Editing, Interviews, Publishing, Marketing Communications, Event Management, Editorial, Copywriting, AP Style, Film, Proofreading, Photoshop, Facebook, Social Networking, News Writing, Journalism, Copy Editing, Web Content, Writing, Music, Video Production, Art
Education
Trident Technical College 1993 — 1995
Associates in Industrial Technology, Radio and Television Production
College of Charleston 1992 — 1993
Kaiser Permanente May 2015 - Present
Capital Group June 2014 - March 2015
Verizon Wireless January 2004 - May 2014
Verizon Wireless January 2013 - January 2014
Western Dental Services August 1999 - January 2004
Brinks Home Security July 1998 - December 1998
Skills
Customer Retention, Workforce Management, Training, Troubleshooting, Avaya, Team Building, Coaching, Vendor Management, Microsoft Office, Outlook, Team Leadership, Sales, Software Documentation, Leadership, Account Management, Microsoft Excel, Performance Management, Process Improvement, Telecommunications, Data Entry, Customer Service, Customer Satisfaction, Customer Experience, Customer, Employee Training, Management, Time Management
Education
College of Marin 1996 — 1996
Business Administration/Communications
Mt. San Jacinto College 1995 — 1996
Business Administration and Management, General
Catalyst Health Solutions, Inc. July 2007 - Present
Catalyst Rx July 2007 - August 2011
Verizon Wireless January 2005 - July 2007
Education
College of Charleston 2000 — 2005
Bachelor of Science, Business Administration
Verizon Wireless May 2012 - Present
Novartis Pharmaceuticals August 2006 - May 2012
State Farm Insurance February 2001 - August 2006
Sportsman's Shop 1997 - 1998
Skills
Territory, Hypertension, Healthcare, Budgeting, Endocrinology, Sales, Budgets, Account Management, Sales Operations, Selling, Management, Cold Calling, Customer Service, Cross-functional Team..., Team Building
Education
College of Charleston 1996 — 2000
BA, Corporate Communications
Camden high school
Grainger September 2014 - Present
TASSOS LLC April 2011 - September 2014
XDX Innovative Refrigeration July 2009 - March 2011
Verizon Wireless October 2004 - April 2007
Sprint October 2002 - September 2004
Egon Zehnder International 2000 - 2001
Skills
Leadership, Strategy, E-commerce, Training, New Business Development, Account Management, Business Strategy, Project Management, SEO, Public Speaking, Strategic Planning, Negotiation, Product Development, Coaching, Inventory Management, Business Planning, Process Improvement, Operations Management, Adobe Creative Suite, Google Analytics, Digital Marketing, Magento, Joomla, WordPress, Web Analytics, Photoshop, Illustrator, InDesign, Web Design, Logo Design, Product Design, Agile Methodologies, SDLC, Business Analysis
Education
Roosevelt University 2007 — 2009
BA, Communications, 3.89 / 4.0
College of DuPage 2000 — 2003
Communications
Verizon Wireless January 2014 - Present
Atlantic Insurance Brokerage Corp January 2013 - Present
Sports Mania January 2009 - January 2014
Rover Enterprises May 2012 - December 2012
University Directories May 2011 - August 2011
Platinum Marketing Group August 2010 - September 2010
Skills
Microsoft Office, Marketing Strategy, Advertising, Online Marketing, Customer Relations, Social Media, Mobile Marketing, PowerPoint, Google Docs, Sales, Customer Service, Event Management, Marketing, Social Networking, Event Planning, Facebook, Management, Entrepreneurship, Leadership, Retail, B2B, Training, Leadership Development, Team Leadership, Teamwork, Visual Merchandising, Retail Sales
Education
University of Florida 2011 — 2012
Bachelor's Degree, Business Administration with Concentration in Criminology
Palm Beach State College 2009 — 2010
Associate of Arts (A.A.), Business Administration and Management, General, 3.58
College of Mount Saint Vincent 2007 — 2008
Duncan U. Fletcher High School 2006 — 2007
High School Diploma, General Education
Verizon Wireless March 2015 - Present
Verizon Wireless March 2014 - March 2015
Verizon Wireless September 2013 - January 2014
Verizon Wireless May 2006 - September 2013
Black Box Network Services October 2005 - March 2006
Gaulart and Maliclet French Café January 2004 - December 2005
Walt Disney World June 2003 - August 2003
Skills
Customer Service, Sales, Troubleshooting, Microsoft Office, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint, PABX, Directing, Internet Software, Call Center, Customer Satisfaction, Telecommunications, Leadership, Marketing, Social Media, Project Management, Team Building, Retail, Customer Retention, Technical Support, Team Leadership, Customer Experience, Wireless, Training, Coaching, Time Management, Cellular Communications, Mobile Devices, Public Speaking, Analysis, Call Centers, Networking, Program Management, Outlook, Wireless Networking, Leadership Development, Mobile Technology, Blackberry, Customer Support, Customer Relations, Management
Education
Strayer University 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
College of Charleston 2001 — 2005
Bachelor of Arts (B.A.), Communication, General
Boston Proper September 2014 - Present
Chico's FAS Inc. January 2014 - September 2014
Verizon Wireless March 2011 - August 2012
RockStock Charleston December 2007 - April 2010
Carolina Studios June 2009 - August 2009
Obviouslee Marketing January 2009 - April 2009
ServiceMaster June 2004 - April 2005
Skills
Public Relations, Press Releases, Social Media, Marketing, Advertising, Corporate Communications, Fundraising, Sales, Event Planning, SEO, PowerPoint, Microsoft Office, Public Speaking, Social Media Marketing, Event Management, Microsoft Excel, Customer Service, Editing, Marketing Communications, Facebook, Social Media...
Education
University of North Carolina at Charlotte
Bachelor of Science (B.S.), International Business and B.A., Dance
College of Charleston 2005 — 2009
B.A., Communication
University of North Carolina at Charlotte
International Business
Freelance February 2013 - November 2013
Armstrong Atlantic State University February 2013 - November 2013
Virginia College 2012 - January 2013
Savannah College of Art and Design October 2005 - October 2011
Savannah College of Art and Design 2005 - 2010
Verizon Wireless 2004 - 2005
College of Charleston 2001 - 2005
Skills
Creative Writing, Screenwriting, Editing, Adobe Creative Suite, Photoshop, Social Media, Acting, Photography, Blogging, Social Networking, InDesign, Illustrator, Art, Public Speaking, Graphic Design, Customer Service, Academic Libraries, Humor, Comedy, Books, Mac, Copywriting, Premiere, Copy Editing, Drawing, Dreamweaver, Event Planning, Painting, Library, Facebook, Research, Writing, Microsoft Office
Education
Savannah College of Art and Design 2005 — 2010
Master of Arts, Cinema Studies
College of Charleston 1997 — 2001
BA, Studio Art
Verizon Wireless August 1994 - Present
Skills
Switches, Telecommunications, Call Centers, Cisco Technologies, VoIP, Wireless, Cisco Call Manager, Troubleshooting, Routers, Wireless Networking, TCP/IP, LAN-WAN, Solution Selling
Education
College of Charleston 1987 — 1991
BS, Computer Science
Capital One October 2014 - Present
Macy's January 2014 - Present
HSN October 2011 - October 2013
Verizon Wireless August 2005 - November 2009
Verizon Wireless October 2001 - August 2005
Skills
Telecommunications, Outlook, Account Management, Customer Satisfaction, Technical Support, Customer Service, Networking, Microsoft Office, Wireless, Microsoft Excel, Sales, Windows, Call Centers, Analysis, Leadership, Vendor Management, Team Leadership, Training, Customer Retention, Retail, PowerPoint, Troubleshooting
Education
College of Mount Saint Vincent 1985 — 1989
BA, Communications, 3.1
Quest Diagnostics May 2014 - Present
Quest Diagnostics March 2012 - May 2014
Elmhurst College August 2011 - May 2013
Concentra Inc December 2007 - September 2010
Verizon Wireless June 2007 - December 2007
Alltel Communication January 2007 - March 2007
AFFINA May 2006 - December 2006
Sun Orthodontic Center February 2006 - May 2006
Sun Orthodontic Center February 2006 - May 2006
Skills
Team Leadership, Training, Management, Quality Assurance, Teamwork, Healthcare Management, Human Resources, Customer Service
Education
Elmhurst College 2011 — 2013
Bachelor's Degree, Business Administration and Management, General, Cum Laude
Career Centers of Texas-El Paso
Diploma, Dental Assistant program
College of DuPage
Business Administration and Management, General
Medline Industries, Inc. September 2015 - Present
Medline Industries August 2013 - September 2015
Medline Industries March 2009 - August 2013
Medline Industries March 2009 - April 2010
Manpower Staffing April 2008 - September 2008
Hollister Incorporated November 2007 - April 2008
Verizon Wireless July 2007 - October 2007
Skills
Customer Service, Management, Account Management, Cold Calling, Sales, Sales Operations, Capital Equipment, Marketing Strategy, Sales Management, Medical Devices, Leadership
Education
Northern Illinois University 2006 — 2007
College of Lake County 2004 — 2006
College of Lake County, Grayslake, Illinois Antioch Community High School
Associates of Arts
Cox Enterprises 2015 - Present
Southern States, LLC. May 2013 - September 2014
Jackson Spalding September 2011 - May 2013
RYLA Inc. (An Alorica Company) August 2008 - August 2011
Verizon Wireless April 2005 - October 2006
Skills
Strategic Planning, Employee Relations, Change Management, Onboarding, Recruitment/Retention, Human Resources, Recruiting, Employee Benefits, Training, HRIS, College Recruiting, Talent Acquisition, Applicant Tracking..., Screening Resumes, New Hire Orientations, Coaching, Interviews, Technical Recruiting, I-9 Compliance, EEO Investigations, FMLA, FLSA, Employment Law..., Workplace Investigation, Policy Development &..., Temporary Placement, Personnel Management, Job Descriptions, Employee Handbooks, Deferred Compensation, Policy, Performance Management, Benefits Administration
Education
Webster University 2003 — 2005
Master of Arts (M.A.), Human Resources Development
College of Charleston 1998 — 2002
B.A, Corporate Communications
Barnwell High School
Old Collier Golf Course October 2013 - Present
Mobile Generations Inc. September 2011 - Present
Perillo BMW December 2010 - September 2011
Mercedes-Benz of Chicago July 2010 - January 2011
Verizon Wireless July 2007 - July 2010
Skills
Sales Management, Account Management, Cold Calling
Education
College of Lake County 2002 — 2003
Business
Verizon Wireless August 2000 - Present
Skills
M2M, Direct Sales, Telecommunications, Solution Selling, Wireless, Customer Retention, Cellular Communications, B2B, Quotas, Cold Calling, Leadership, Project Management, 4G, Strategic Planning, Wireless Broadband, Account Management, Customer Experience, Customer Satisfaction, Sales Process, Mobile Devices
Education
College of Mount Saint Vincent 1987 — 1991
Target September 2011 - Present
Verizon Wireless October 2004 - November 2010
Skills
Telecommunications, Wireless, Customer Satisfaction, Direct Sales, Sales, Sales Management, Team Leadership, Customer Retention, Cross-functional Team..., Cold Calling, Customer Experience, Customer Service, Sales Operations, Sales Process, Solution Selling
Education
College of Charleston 2000 — 2004
BA in Biology
Lineage Power May 2011 - Present
Verizon Wireless 2003 - 2011
Sprint Nextel October 1996 - May 2002
Central Telephone Company of Illinois - Centel June 1991 - October 1996
US Army, Fort Campbell KY 1976 - 1979
Education
University of Illinois at Chicago 1987 — 1991
BSEE, Electrical Engineering
College of Lake County 1984 — 1987
AAS, Pre-Engineering
Lyons School, Glenview IL
Jubilee Academy May 2014 - Present
CEID Distance Education at Columbia International University November 2013 - April 2014
JumpBunch of Columbia June 2013 - November 2013
Allstar Gymnastics June 2012 - July 2013
Verizon Wireless November 2010 - September 2011
Flying High Academy June 2009 - May 2010
Skills
Customer Service, Call Centers, Customer Retention, Customer Experience, Customer Satisfaction, Telephone Skills, Sports, Technical Support, Cold Calling, Leadership, Sales Operations, Direct Sales, Data Entry, Hiring Employees, Sports Coaching, Marketing Communications, Public Speaking, Nonprofits, Communication Skills, Digital Media, Biblical Studies, Gymnastics, Microsoft Office, Animal Welfare, Online Communications, video editing
Education
Columbia International University 2012 — 2015
Bachelor's Degree, Communications, Junior
College of Charleston 2007 — 2007
Biology, General
Verizon Wireless October 2004 - Present
Sitel January 2001 - January 2003
Skills
Retail, Sales
Education
College of Lake County 1998 — 1999
Computer Science
Verizon Wireless February 2001 - Present
Education
College of DuPage 2012 — 2013
Verizon Wireless 2009 - 2012
Clear Talk March 2001 - June 2009
Skills
Telecommunications
Education
College of Charleston 1987 — 1992
Bachelor of Arts (BA), Political Science and Government
Benefitfocus May 2013 - Present
Cricket Communications 2009 - Present
Cricket Communications February 2009 - May 2013
Cox Communications September 2006 - August 2008
Verizon Wireless 2004 - 2006
Skills
Customer Retention, Salesforce.com, Cross-functional Team..., Sales Operations, Marketing, Account Management, Vendor Management, Competitive Analysis, Marketing Strategy, Sales, Forecasting, Social Media Marketing, Customer Service, Strategic Planning, Sales Process, Budgets, Marketing Management, Project Management, Business Development, Team Leadership
Education
College of Charleston 2000 — 2004
BS, Business Administration
Verizon Wireless May 2006 - Present
Education
College of Lake County 1999 — 2000
Associate of Arts (AA), General Studies
Keller Graduate School of Management of DeVry University
Project Management and MBA
University of Phoenix
Bachelor of Arts (BA), Business Administration and Management, General
Verizon Wireless October 2013 - Present
Cooper's Hawk Winery and Restaurants October 2010 - July 2013
Hickory River Smokehouse April 2010 - October 2010
Education
College of DuPage 2007 — 2008
Associate's degree, General Studies
Illinois State University 2002 — 2008
Verizon Wireless September 2014 - Present
Verizon Wireless May 2007 - September 2014
Verizon Wireless September 2003 - May 2007
Verizon Wireless October 1998 - September 2003
Verizon Wireless February 1996 - October 1998
Skills
Management, Telecommunications, Wireless, Project Planning, Result Oriented, Creative Problem Solving, Organizational..., Critical Thinking, Microsoft Office, Timpani, Call Centers, Coaching, Customer Satisfaction, Customer Experience
Education
College of DuPage 1988 — 1991
Associate of Science (AS), Biology, General
Total Quality Logistics March 2014 - Present
Verizon Wireless March 2011 - February 2014
RadioShack November 2008 - February 2011
Education
College of Central Florida 2011 — 2012
Business Administration and Management, General
E*TRADE Financial Corporation March 2011 - July 2014
Verizon Wireless January 2010 - December 2010
ConSentry Networks May 2007 - November 2009
Cisco May 2006 - April 2007
Attune Systems Inc., May 2005 - April 2006
Sygate Technologies (acquired by Symantec in May 2005) February 2004 - May 2005
Education
College of Engineering, Trivandrum
Bachelor of Technology (B.Tech.), Mechanical Engineering
Verizon Wireless 2010 - January 2015
E.M.B.E Apartments March 2008 - December 2009
Iqor October 2006 - March 2008
Education
College of Charleston
Bachelor's, Psychology