Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
New York Life Insurance Company January 2015 - Present
Frontier Communications October 2013 - April 2014
Verizon Wireless June 2010 - September 2013
Skills
Management, Insurance, Sales
Education
Columbia Basin College 2007 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Pasco high school 2003 — 2007
IP Advertising & Promotions December 2014 - Present
ClearOne Communications January 2008 - January 2015
WorkingRX August 2006 - September 2007
Verizon Wireless May 2003 - April 2006
Skills
Customer Service, Team Leadership, Organizational..., Account Management, Inside Sales, Sales Operations, Team Building, Employee Training, Microsoft Office, Staffing Models, Employee retention, Process Improvement, Great Motivator, Video Conferencing, Computer Hardware, Sales Management, Training, AV, SIP, Troubleshooting, Unified Communications, Leadership, Microsoft Excel, Solution Selling, Microsoft Word, Telecommunications, Salesforce.com, Management, Software Documentation, Direct Sales, Cross-functional Team...
Education
Walden University 2014 — 2016
Bachelor's Degree, Business/Corporate Communications
University of Phoenix 2013 — 2014
Associate's Degree, Business Management, Senior
Columbia College 2008 — 2010
Bachelor's degree, Business Management
FOX Sports March 2015 - Present
Tricon Films & Television December 2014 - March 2015
SprocketHeads, LLC May 2014 - March 2015
Talking Circle Media November 2014 - November 2014
Emakina October 2014 - October 2014
National Geographic's Survive and Deliver September 2014 - October 2014
Verizon Wireless September 2014 - September 2014
Good Morning America August 2014 - August 2014
Hard Rock International August 2014 - August 2014
Chatty Cathy Goes to Yoga May 2014 - May 2014
Skills
Directing Talent, Leadership, Management, Microsoft Word, Research, PowerPoint, Sales, Photoshop, Photography, Adobe Creative Suite, Design Production, Screenwriting, Microsoft Excel, Microsoft Office, Video Production, Final Cut Pro, Editing, Film Production, Film, Post Production, Short Films, Video, Video Editing, Television
Education
Columbia College-Hollywood 2006 — 2012
BFA, Cinematography and Film/Video Production
South Anchorage High School 2003 — 2006
Diploma, General Studies
Eagle Energy Services, LLC October 2014 - Present
LaCasa Del Sol August 2013 - October 2014
Courtyard by Marriott May 2013 - August 2013
Gardenvision February 2013 - August 2013
Vision Communications October 2011 - January 2013
Verizon Wireless June 2005 - October 2011
Alltel Wireless May 2003 - January 2010
Our Lady of the Rosary Catholic Church September 1997 - January 2001
Lafourche Parish Water District No. 1 July 1982 - August 1997
Skills
Project Management, Business Process, Testing, Microsoft Excel, Microsoft Office, Business Analysis, Analysis, Process Improvement, Call Centers, Data Analysis, Customer Experience, Telecommunications, Access, Visio, Team Leadership, Leadership, Management
Education
Colorado Technical University 2007 — 2009
Associate of Science, Business Administration, 3.96 GPA
Central Lafourche High School 1980 — 1983
Diploma, Business, 3.83 GPA
Colusa Casino Resort November 2012 - Present
Verizon Wireless 2012 - 2013
Carmike Cinemas November 2008 - April 2012
Skills
Customer Service, Time Management, Sales, Interpersonal..., Microsoft Office, Interviews, Customer Experience, Marketing
Education
Columbia State Community College 2011 — 2011
Pharmaceutical Associates, Inc. July 2012 - Present
Greenville Technical College October 2009 - July 2012
Lincoln Oil Co., Inc., d/b/a Lincoln Energy Solutions August 2008 - March 2009
Verizon Wireless December 2003 - May 2008
Skills
Performance Management, Team Leadership, Teamwork, Research, Pharmaceutical Industry, Software Documentation, Customer Service, Microsoft Office, GMP, Human Resources, Training, Administration, Employee Relations, Recruiting, Employee Training, Time Management, Organizational..., Interviews, Data Entry, Leadership Development, Team Building, Public Speaking
Education
Greenville Technical College 2014 — 2014
Certificate, Human Resources Generalist
Lander University 1998 — 2002
Bachelor of Arts (B.A.), Bachelor of Arts
Columbia College (SC) 1997 — 1998
Louisiana Workforce Commission February 2015 - Present
19th Judicial District Court July 2013 - May 2014
Southern University Law Center Journal of Race, Gender and Poverty April 2013 - April 2014
Louisiana Attorney General's Office June 2013 - December 2013
Southern University Law Center August 2012 - December 2012
United States District Court for the District of South Carolina June 2012 - August 2012
South Carolina Department of Employment and Workforce September 2010 - July 2011
Verizon Wireless February 2010 - October 2010
Bank of America July 2008 - January 2010
Woodforest National Bank November 2007 - July 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Teamwork, Windows, English, Legal Writing, Legal Research, Westlaw, Lexis, Courts, LexisNexis, Criminal Law, Customer Service, Litigation, Research, Editing, Hearings, Mediation, Training, Civil Litigation
Education
Southern University Law Center 2011 — 2014
Doctor of Law (J.D.), Law
Columbia College (SC) 2004 — 2008
Bachelor of Arts (B.A.), Psychology, Child and Family Studies
Hamra Enterprises February 2015 - Present
Aetna March 2013 - July 2014
Insight Global June 2012 - February 2013
Verizon Wireless December 2006 - July 2011
Sprint Nextel November 2002 - November 2006
Motorola Mobility February 2002 - November 2002
O’Hare Search Group October 1999 - October 2002
Skills
Troubleshooting, Technical Support, Networking, Active Directory, Hardware, System Deployment, Computer Hardware, Wireless, Microsoft Office, Training, BMC Remedy, Windows 7, Microsoft Excel, Printers, CRM, System Administration, Software Installation, Microsoft Word, Wireless Networking, Laptops, Help Desk Support, Software Documentation, Windows 9X/2000/NT/XP 7, Microsoft Office Suite, POS, Management, XP, Call Centers, Leadership, Workstations, Analysis, Team Leadership, Visio, Vendor Management, Customer Service, Ariba, Windows XP
Education
Columbia College Chicago 1998 — 2001
BA, Broadcasting Communications
Parkland College
Broadcast Communications
microtrain
microtrain
microtrain
microtrain
Verizon Wireless June 2013 - Present
SKY Communications, INC. February 2010 - February 2013
Preferred Connections, Inc. September 2004 - January 2010
Columbia College Chicago 1997 - 2001
Education
Columbia College Chicago 1995 — 2001
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
Assistant Fire Chief 2015 - Present
Verizon Wireless June 2014 - April 2015
Exelis February 2012 - February 2014
Exelis September 2008 - January 2012
WSLLC Fire and Emergency Services - Iraq February 2007 - August 2008
United States Air Force May 1986 - January 2007
Skills
Haz-Mat Incident..., Fire Officer IV -..., Fire Inspector III -..., Fire Instructor III -..., Hazardous Materials..., Aircraft Rescue Fire..., First Responder, CPR & AED Certified, Microsoft Office, Peer Mentoring, Risk Management, Situational Leadership, Fire Protection, Public Safety, Fire Suppression Systems, Occupational Health, Training, AED, EMS, Fire Management, Facilities Management, Life Safety, Haz-Mat, Disaster Response, CBRN, Hazardous Materials..., Military Operations, Risk Assessment, Hazardous Materials, NFPA, Incident Command, Accident Investigation, Investigation, Emergency Medical, Fire Safety, Munitions, Construction, Firefighting, First Aid, Aircraft, Fire Prevention, Emergency Services, NIMS, Weapons of Mass..., Weapons, Force Protection, HAZWOPER, Command, Hazmat Operations, Emergency Management
Education
Columbia Southern University 2010 — 2012
Occupational Health and Safety, Fire Science, 4.0
Air University, Community College of the Air Force 2000 — 2006
Fire Science, Aircraft Rescue Fire Fighting
Fox Valley Technical College 1982 — 1985
Associate of Arts (AA), Fire Protection & EMT-B
Volt Workforce Solutions November 2014 - Present
Verizon Wireless 2005 - 2013
Skills
Public Speaking, Customer Service, Microsoft Office, Wireless, Call Centers, Mobile Devices, Telecommunications, Customer Satisfaction, Customer Experience, Leadership
Education
Columbia College Chicago 2002 — 2005
Music Business and Management
The Home Depot November 2014 - Present
Verizon Wireless October 2004 - August 2014
InterContinental Hotels Group (IHG) February 2002 - October 2004
Skills
Microsoft Office, Customer-focused Service
Education
Strayer University 2008 — 2010
Business Administration and Management, General
Trident Technical College 2002 — 2003
Small Business Administration/Management
Columbia College (SC) 2000 — 2002
Business Administration and Management
Currently seeking new opportunities January 2015 - Present
Self-employed November 2006 - April 2014
Verizon Wireless November 2006 - April 2014
Additional Experience June 1996 - September 2006
Sprint September 2004 - March 2006
Skills
Customer Experience, Wireless, Telecommunications, Cellular Communications, Customer Retention, Direct Sales, Microsoft Office, Troubleshooting, Customer Service, Networking, Cold Calling, Call Centers, Customer Satisfaction, Sales, Solution Selling, Account Management
Education
Columbia College Chicago 2000 — 2004
Bachelor's Degree, Business Administration and Management, General
Joliet Junior College 1996 — 1999
Associate's Degree, Business Administration and Management, General
Girl Scouts of Southern Nevada September 2014 - September 2015
Apple August 2011 - August 2012
Verizon Wireless January 2006 - March 2011
Frederick's of Hollywood August 2004 - January 2006
American Greetings December 2003 - August 2004
Ralphs Grocery Company October 2000 - March 2004
Ralphs Grocery Company September 1999 - March 2004
Skills
Retail, Merchandising, Visual Merchandising, Store Management, Loss Prevention, Retail Sales, Customer Service, Cashiering, Inventory Management, Inventory Control, Store Operations, Sales, Planograms, Fashion, Cash Register, Time Management, Team Leadership, Leadership, Training, Hiring, Inventory, Photoshop, Recruiting, New Store Openings, Teamwork, Management, Merchandise Planning, POS, Shrinkage, Microsoft Word, Microsoft Office, Customer Experience, Driving Results, Profit, Employee Training, New Hire Training, Multi-channel Retail, Styling, Retail Sales Experience, Social Networking, People Development, Schedules, Direct Sales, Outlook, Business Operations, Payroll, Team Building, Interviews, 10 Key, Sales Process
Education
Post University 2014 — 2015
Master of Business Administration (M.B.A.), Organizational Leadership, 3.5
Academy of Art University 2011 — 2015
Master of Fine Arts (MFA), Photography, 3.9 GPA
Columbia College 2001 — 2005
Bachelor of Arts (B.A.), Film/Cinema/Video Studies, 4.0
WellCare August 2012 - Present
Coca-Cola Refreshments July 2010 - August 2012
CVS Health January 2007 - March 2008
Verizon Wireless January 1997 - April 2006
Skills
Cold Calling, Call Center, IEX Total View, AT&T Business Direct, Cisco Call Manager, Avaya, Customer Service, Blue Pumpkin, Rockwell, Leadership, Coaching, Time Management, Process Scheduler, Analysis, Sales Management, Customer Satisfaction, Sales, Call Centers, Team Building, Inventory Management, Microsoft Excel, Marketing, Project Management, Training, Negotiation, New Business Development, Strategic Planning
Education
Columbia College 1994 — 1996
Bachelor of Arts, Sound Engineering
Columbia College Chicago 1993 — 1996
BA, Sound Engineering
Texas Tech University 1991 — 1993
General studies, Mass Communications and Public Relations
Klein High 1987 — 1989
Verizon Wireless February 2014 - Present
KRBK-TV June 2013 - December 2013
Gannett July 2012 - May 2013
AT&T Mobility October 2008 - July 2012
Keller Willams Realty & Winter Brokers LLC August 2007 - April 2011
Bryan Properties September 2005 - September 2006
LACO, LLC March 1998 - August 2005
Skills
Customer Retention, Customer Service, Team Building, Direct Sales, Customer Satisfaction, Cold Calling, Sales, Selling, Sales Management, Sales Operations, Customer Experience, Marketing, Account Management, Team Leadership, Retail, Leadership, Telecommunications, Contract Negotiation, Social Media Marketing, Recruiting, Salesforce.com, B2B, Call Centers, Management, Sales Presentations
Education
Columbia College 1997 — 2000
Bachelor of Science (B.S.), Criminal Justice
Southwest Missouri State University 1996 — 1998
Coventry Health Care, an Aetna Company January 2013 - Present
Coventry Health Care April 2011 - January 2013
Verizon Wireless April 2009 - April 2011
CVS Caremark Corporation July 2006 - June 2008
Ford Motor Company May 2000 - May 2008
Skills
Provider Relations, Medicare, Managed Care, Medicaid, Insurance, Claim, PPO, HIPAA, HMO, Network Development, Workers Compensation, Employee Benefits, Call Centers, Healthcare, Health Policy, Process Improvement, Benefits Administration, Access, Healthcare Industry, Long-term Care, Leadership
Education
Middle Tennessee State University 2001 — 2004
Bachelor of Arts (B.A.), Communication Disorders Sciences and Services
Columbia State Community College 1998 — 2001
Bachelor of Arts (B.A.), Communication, General
Verizon Wireless July 2014 - Present
Verizon Wireless October 2012 - July 2014
Verizon Wireless July 2010 - October 2012
Verizon Wireless February 2007 - February 2008
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Quotas, Customer Retention, Customer Satisfaction, Sales Management, CDMA, Cellular Communications, Customer Experience, LTE, 4G, Mobile Devices, Account Management, Cold Calling, B2B, Sales, Sales Operations, Sales Process, Managed Services, M2M, Call Centers, Mobile Technology, Unified Communications, Salesforce.com, Selling, VoIP, Channel Partners, Strategic Partnerships, Sales Presentations
Education
Columbia College Chicago 1998 — 1999
Marketing and advertising
DePaul University
Business, Management, Marketing, and Related Support Services
Verizon Wireless November 2014 - Present
Verizon Wireless February 2013 - November 2014
Verizon Wireless June 2012 - February 2013
Verizon Wireless June 2010 - June 2012
T-Mobile February 2007 - June 2010
Sprint May 2005 - August 2007
Skills
Telecommunications, Wireless, LTE, VoIP, Mobile Devices, CDMA, Solution Selling, Customer Experience, Account Management, 4G, IP, Sales, M2M, Wireless Networking, Sales Process, B2B, Project Management, Management, Salesforce.com, Cellular Communications, GSM, Customer Service, 3G, Troubleshooting, Mobile Technology, Team Leadership, Product Management, Mobile Communications
Education
Columbia College Chicago 2005 — 2009
Businesss Management, Talent Management
Columbia College Chicago 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Managmenet
Verizon May 2015 - Present
Verizon July 2014 - Present
Verizon March 2013 - July 2014
Verizon Wireless January 2012 - February 2013
Skills
Wireless, Networking, Telecommunications, Unix, SQL, Troubleshooting, Ethernet, 4G, CDMA, Leadership, Windows, Microsoft SQL Server, EVDO, Lucent, Ericsson OSS, Ericsson Equipment, 4G LTE, AAIS, IDDS, IVAPP, HTML, ICGS, Access, GRIP, AWS, C++, BERT, LTE, Project Management, Wireless Networking
Education
Columbia College 2014 — 2017
Master of Business Administration (MBA), Business
Webster University 2011 — 2012
Bachelor of Science, Computer Science
Saint Louis Community College - Meramec 2007 — 2011
Associate in Applied Science, Network Administration
Apple August 2012 - Present
Apple July 2010 - October 2012
Apple August 2008 - October 2010
Verizon Wireless July 2004 - September 2008
Skills
Customer Service, Team Leadership, Technical Recruiting, Technical Support, Sales Presentations, Data Analysis, Training, Oral & Written..., Art Direction, Visual Merchandising, Inventory Management, Schedules, Employee Training, Cross-functional Team..., Strategic Leadership, Situational Leadership, Recruiting, Leadership, Management, Sales, Retail, Team Building, Coaching, iWork, Mac, OS X
Education
Columbia College Chicago 2001 — 2005
Bachelor of Arts (B.A.), Film/Cinema/Video Studies
Wells Fargo Capital Finance June 2012 - Present
Verizon Wireless July 1999 - August 2005
Verizon Wireless February 2004 - July 2005
Skills
Credit, Credit Analysis, Loans, Commercial Banking, Commercial Lending, Portfolio Management, Credit Risk, Mortgage Lending, Small Business Lending, Financial Analysis, Loan Origination, Retail Banking
Education
Columbia College (SC)
Early Childhood Education and Teaching
Midlands Technical College
Accounting
Alorica 2013 - Present
Mr. Nice Guy Home Finishings March 2012 - January 2013
Ibarra-Bumann Professional Services January 2007 - January 2012
Bristol Properties, Inc. January 2006 - January 2007
Richard Bumann Consulting Services January 2004 - January 2006
Verizon Wireless January 2002 - April 2004
Skills
Customer Satisfaction, Customer Service, Customer Experience, Sales, Customer Retention, Sales Management, Customer Support, Long-term Customer..., Event Management, Team Management, Social Media Marketing, Social Networking, Social Skills, Multi Tasking, Customer Engagement, Cellular Communications, Key Account Management, Reporting Metrics, Training & Development, Account Maintenance, Management, Training, Telecommunications, Team Leadership, B2B, CRM, Account Management, Leadership, Call Centers
Education
Columbia College 2009 — 2011
Business Administration and Management, General
Papillion Lavista High 1994 — 1997
JLL September 2014 - Present
Sterling Collision (acquired by Service King) July 2011 - June 2014
Efinancial May 2010 - July 2011
Takeda Pharmaceuticals (Delta Pharma) August 2008 - January 2009
Independent Contract Recruiter September 2007 - July 2008
Verizon Wireless March 2008 - May 2008
Takeda Pharmaceuticals (Delta Pharma) March 2007 - August 2007
Spherion Professional Services July 2006 - December 2006
Kelly Services November 2005 - July 2006
AppleOne April 2004 - February 2005
Skills
Talent Acquisition, Recruiting, Onboarding, Human Resources, Interviews, Mentoring, Temporary Placement, Management, Applicant Tracking..., College Recruiting, Employee Relations, Hiring, Talent Management, Job Descriptions, Taleo
Education
Northern Illinois University 2010 — 2010
PHR Prep Course, Human Resources
Columbia College 2007 — 2009
Bachelor's Degree, General Studies / HR
Arlington High School 1976 — 1980
Diploma
Electric Tattoo Parlor January 2015 - Present
Verizon Wireless August 2004 - March 2014
Skills
Direct Sales, M2M, Cold Calling, Solution Selling, Wireless, Cellular Communications, Telecommunications, Management, Sales Operations, Sales Process, Quotas, Customer Retention, B2B, IP, VoIP, Managed Services, Sales Management..., MPLS, Salesforce.com, Sales, Mobile Devices, Unified Communications, CRM
Education
Columbia College
Pursuing Bachelors in Business Administration
Elgin Community College
Associate of Arts (A.A.), Business Administration and Management, General
Verizon Wireless March 2002 - Present
CME Group September 1995 - March 2002
Skills
Telecommunications, Mobile Devices, Analytics, Project Management, Microsoft SQL Server, MS Integration Services, Database Admin, SQL Server Management..., Analysis Services, T-SQL Stored Procedures, T-SQL, Management, Data Warehousing, Databases, Business Intelligence, Customer Experience, Leadership, Business Analysis, Financial Analysis, Vendor Management, Team Leadership, Customer Retention, Call Centers
Education
DeVry Institute of Technology 2002 — 2006
Columbia College Chicago 1994 — 1996
ERA Wilder Realty May 2014 - Present
Verizon Wireless August 2003 - Present
Verizon Wireless March 2013 - July 2013
Verizon Wireless August 2011 - February 2013
Skills
Outstanding..., Public Speaking, Persuasive Presentation..., Leadership Development, Customer Service..., Customer Service..., Event Planning, Corporate Events, Community Service, Emotional Intelligence, Youth Mentoring, Solid computer skills, Creative Problem Solving, Customer Service, Problem Solving, Sales, Social Media, Leadership, Training, Management, Marketing, Microsoft Office, Team Building, Team Leadership, Coaching
Education
Columbia College (SC) 2006 — 2008
Human Behavior in Conflict Management, Communications, 3.6
University of South Carolina-Columbia 1998 — 2003
Theater and Speech, Communications
Barnes Oil and Propane August 2012 - Present
3 Tree Hill, LLC May 2011 - October 2012
Verizon Wireless 2007 - 2011
AT&T Mobility 2006 - 2007
Sprint Nextel 2005 - 2006
Sears Holdings Corporation 2003 - 2005
Family Christian Stores January 1999 - January 2003
Skills
Successful Business..., Sales Management, Retail Sales, Communication, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Windows Vista, Windows 7, Windows XP Pro, Microsoft Exchange, Automotive Repair, Product Development, Product Design, Product Training, Telecommunications, Animals, Blackberry Enterprise..., Blackberry OS, Android
Education
Columbia International University
Midlands Technical College
North Greenville college
Bert's Custom Carts 2011 - 2012
Verizon Wireless March 2009 - July 2010
Skills
Computer Proficiency, Typing, Customer Service, Customer Satisfaction, Problem Solving, Knowlegable in Windows..., Organized Multi-tasker
Education
Columbia College (SC) 2005 — 2008
Bachelor of Arts (BA), English Language and Literature, General
Coker College
Verizon Wireless December 2000 - Present
Motorola 1990 - 1997
Skills
Telecommunications, Management, Customer Service, Wireless, Mobile Devices, Product Management, VoIP, Troubleshooting, IP, Integration, Cross-functional Team..., Networking, Vendor Management, LTE
Education
Washington State University 1984 — 1985
Fine and Studio Arts
Columbia Basin College 1982 — 1984
Associate of Science (A.S.), Electronics Technology
Verizon Wireless October 2012 - Present
Verizon Wireless December 2008 - October 2012
Verizon Wireless February 2008 - December 2008
Skills
Direct Sales, Cold Calling, Customer Service, Customer Retention, Team Building, Leadership, Team Leadership, Wireless, Troubleshooting, Microsoft Excel, Outlook, Microsoft Word, Sales, Customer Satisfaction, Telecommunications, Call Centers, Account Management, Solution Selling, Customer Experience, Sales Operations, Sales Process, Salesforce.com, Sales Management, Selling, B2B, M2M, Mobile Devices, Sales Presentations, Quotas, Managed Services, Cellular Communications, Unified Communications, Strategic Partnerships, New Business Development, Marketing, CRM, Retail, Networking, Product Marketing, VoIP, Vendor Management, Business Development, 4G, Building Relationships, Mobile Technology, Management, Product Management, Cross-functional Team..., Lead Generation, SaaS
Education
Columbia State Community College 2000 — 2001
Business
Page High School 1992 — 1996
High School Dipolma
Portage central high school
TRC Staffing Services, Inc. April 2014 - Present
Gregg Real Estate August 2011 - Present
Lexington Medical Center May 2011 - August 2011
Lexington Medical Center April 2011 - July 2011
Blue Cross Blue Shield May 2008 - May 2010
Blue Cross Blue Shield February 2008 - April 2010
Kelly Services February 2008 - May 2008
Verizon Wireless June 2006 - June 2007
Food Lion April 2000 - April 2004
Skills
Insurance, PeopleSoft, Outlook, Customer Service, Payroll, Process Improvement, Microsoft Excel, Time Management, HIPAA, Employee Benefits, Microsoft Office, Time, Health Insurance, Claims Management, Administrative..., Marketing
Education
Colorado Technical University 2009 — 2013
Bachelor of Science, Business Administration
Colorado Technical University 2009 — 2013
Associates of Science, Healthcare Administrative Services
Colorado Technical University 2009 — 2010
Associate's degree, Health/Health Care Administration/Management
Verizon Wireless April 2014 - October 2014
Kinedyne Corporation December 2010 - November 2012
Kinedyne Corporation September 2007 - November 2010
MSC Industrial Direct Co. October 1994 - March 2006
Skills
Strategy, B2B, Trade Shows, Business Development, Email Marketing, Marketing Strategy, Direct Marketing, Contract Negotiation, Product Marketing, Competitive Analysis, International Business, Product Development, Brand Management, Public Relations, Event Planning, Automotive Aftermarket, Cross-functional Team..., Forecasting, Leadership, CRM, Manufacturing, P&L Management, Advertising, Key Account Management, Market Analysis, Project Planning, Selling, Product Management, Project Management, Logistics, Brand Development, Market Research, Sales Presentations, Broadcast, Catalogs, Pricing, SEO, Social Media, Web Sites, Negotiation, Private Label, Presentations, Category Management, Promotions, Program Management, Co-op Advertising, Management, Integrated Marketing, Digital Marketing, Business Strategy
Education
Hofstra University
Bachelors Degree Business Administration, Marketing
Columbia University in the City of New York
Executive Education Program, Leading Entrepreneurial Change in Organizations
The University of Chicago - Booth School of Business
Executive Education Program, Strategic Marketing Management
Zoetis (Formerly Pfizer Animal Health) November 2009 - Present
Pfizer, Inc June 2004 - November 2009
JP Morgan Chase August 2000 - June 2004
Verizon Wireless August 1996 - August 2000
Verizon Wireless August 1993 - June 1996
Skills
Leadership Development, Executive Coaching, Organizational..., Talent Management, Emotional Intelligence, 360 Feedback, Leadership, Organizational..., Instructional Design, Blended Learning, Public Speaking, Change Management, Management Consulting, Human Resources, Training, Management Development, Strategic Thinking, Succession Planning, Organizational Design, HR Transformation, Strategic Planning, Management, Employee Engagement, Workforce Planning, Organizational Learning, Team Building, HR Consulting, Executive Development, Staff Development, Business Strategy, Performance Management, Onboarding, Culture Change, Strategy, Program Management, Career Development, Personnel Management, Employee Training, Team Leadership, Conflict Resolution, Recruiting, Career Counseling, Training Delivery, Performance Improvement, Workshop Facilitation, Personal Development, Talent Acquisition, Coaching, Cross-functional Team..., E-Learning
Education
Columbia University in the City of New York
Doctor of Education (Ed.D.), Organizational Leadership
Fordham University
Master of Science (M.S.), Human Resources
Temple University
Bachelor of Science (B.S.), Financial Management
A Perfect Fit College Counseling September 2009 - Present
Private Counseling Practice January 2005 - Present
Verizon Wireless 2005 - 2010
QLM Associates 1983 - 1993
Skills
Counseling, College Counseling, Consumer Insights, Psychology, Adolescents, Counseling Psychology, Family Therapy, Psychotherapy, Student Counseling, Mental Health Counseling, Marketing, Admissions, Program Development, Mental Health, Staff Development, Community Outreach, Crisis Intervention, Research, Public Speaking
Education
Kean University 1992 — 1994
LPC, Licensed Counselor
Rutgers University-New Brunswick 1989 — 1991
M.Ed, Counseling Psychology
Columbia University in the City of New York 1981 — 1983
MA, English
Sewanee-The University of the South 1970 — 1974
BA, English and Psychology
Anthropologie August 2015 - Present
Verizon Wireless May 2014 - July 2015
Verizon Wireless January 2011 - July 2015
Target October 2007 - December 2010
Lillstreet Art Center August 2010 - August 2010
Columbia College Chicago May 2009 - May 2010
Munster Parks and Recreation May 2004 - June 2008
Munster Swim Club October 2007 - March 2008
Skills
Photoshop, Listening Skills, Baking, Photography, Customer Relations, Critical Thinking, Early Childhood..., Dreamweaver, Graphic Design, Customer Service, Image Manipulation, Lightroom, Teaching, Photos, Time Management, Blogging, PowerPoint, Creative Writing, Image Editing, Adobe Creative Suite
Education
Columbia College Chicago 2006 — 2010
BFA, Photography
Purdue University Calumet 2007 — 2008
BA, General Education/Spanish
Verizon Wireless June 2010 - Present
Columbia Business School August 2008 - May 2010
Verizon Wireless May 2009 - August 2009
Continental Automotive Systems July 2006 - May 2008
Motorola June 2004 - July 2006
Skills
Cross-functional Team..., Competitive Analysis, Product Management, Mobile Devices, Product Development, Pricing Strategy, Business Intelligence, Marketing, Product Marketing, Software Development, Strategic Partnerships, Strategy, Wireless, Go-to-market Strategy, Telecommunications
Education
Columbia University - Columbia Business School 2008 — 2010
MBA
Northwestern University 2000 — 2004
B.S., Computer Science
Naperville North 1996 — 2000
Comcast Cable 2010 - 2013
Verizon Wireless September 2004 - September 2009
Skills
Troubleshooting, Call Centers, Telecommunications, Technical Support, VoIP, Customer Satisfaction, Wireless, Customer Experience, Windows 7, Help Desk Support, Cabling, LAN-WAN, Telephony, Routers, Computer Network..., Computer Hardware, Software Installation, Microsoft Office, Networking
Education
Per Scholas 2014 — 2014
Per Scholas 2014 — 2014
Columbia College 2010 — 2012
Bachelor of Science (BS), Management Information Systems, General
Verizon Wireless April 2012 - Present
Skills
VoIP, SIP, Wireless, Product Development, IP, Telecommunications, Integration, Mobile Devices, Networking, Product Management
Education
Columbia University in the City of New York 1990 — 1994
B.S. with Academic Honors
Global Imports BMW September 2015 - Present
Century BMW September 2014 - August 2015
AT&T Mobility May 2013 - September 2014
Verizon Wireless January 2011 - March 2013
The Cellular Connection October 2008 - December 2010
Best Buy October 2006 - September 2008
Skills
Direct Sales, Sales Process, Cold Calling, Wireless, Solution Selling, Sales, Retail Sales, Retail, Cellular Communications, Store Management, Merchandising, Quotas, Mobile Devices, Sales Presentations, Customer Service, Mobile Technology, Inventory Management, B2B, Team Leadership, M2M, Mobile Communications, Team Building, Loss Prevention, Training, Hiring, Sales Management
Education
Columbia College 2007 — 2009
Business, Management, Marketing, and Related Support Services
Verizon Wireless March 2013 - Present
Bell Laboratories January 2013 - March 2013
Alcatel-Lucent 2009 - December 2012
Alcatel-Lucent, Bell Labs Ireland March 2006 - August 2008
Lucent Technologies, Inc. 1995 - 2006
Bayside Controls/BrainWorks September 1993 - May 1995
Skills
Program Management, Cross-functional Team..., Telecommunications, Wireless, Management, Supply Chain, Start-ups, Supply Chain Management, Business Intelligence, Product Management, Strategy, Engineering, Project Management, Manufacturing, Management Consulting, CRM, Integration, Analytics, IT Strategy, Mobile Devices, Team Leadership, Change Management, Vendor Management, Business Analysis, Strategic Partnerships, Process Improvement, Outsourcing, Business Strategy, Project Planning, Contract Negotiation, S&OP
Education
Columbia University - Columbia Business School 1988 — 1990
MBA, Finance
The Johns Hopkins University 1982 — 1983
MS, Electrical Engineering and Computer Science
The Johns Hopkins University 1978 — 1982
BS, Electrical Engineering and Computer Science
Columbia Senior High School 1978 — 1978
Verizon Wireless 2007 - Present
Dell July 2006 - July 2007
Hardees Food System December 2000 - May 2006
Education
Columbia State Community College 2001 — 2006
Associate of Science (A.S.), General transfer / emphasis in music ed.
Lewis County High School 1996 — 2000
High School Diploma, College bound courses
Verizon Wireless August 2012 - Present
Sonic Drive-In May 2003 - August 2013
Skills
Customer Experience, Customer Satisfaction, Customer Insight
Education
Strayer University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Columbia State Community College
Associate's degree, Business Administration and Management, General
FreeWheel July 2015 - Present
American Express May 2013 - June 2015
American Express June 2011 - May 2013
Cornell University August 2009 - May 2011
Verizon Wireless June 2010 - August 2010
Cadent Energy Partners June 2007 - June 2009
Akin Gump Strauss Hauer & Feld LLP April 2005 - May 2007
Democratic National Committee July 2004 - November 2004
Skills
Financial Analysis, Product Management, Management, Due Diligence, Portfolio Management, Product Development, Finance, Financial Modeling, Strategy, Business Strategy, Competitive Analysis, Cross-functional Team..., Valuation, Analytics, Leadership, Project Management, Marketing Strategy
Education
Cornell University - Johnson Graduate School of Management 2009 — 2011
MBA
Columbia University in the City of New York 2000 — 2004
BA
Target February 2008 - Present
Visteon Automotive Systems July 2005 - January 2008
Dell November 2004 - February 2005
Verizon Wireless February 2004 - November 2004
Target May 1999 - January 2004
Skills
Merchandising, Retail, Loss Prevention, Visual Merchandising, Cashiering, Inventory Management, Customer Service, Inventory Control, Time Management, Microsoft Office, Microsoft Word, Data Entry, Facebook, Telephone Skills, Customer Satisfaction, Sales
Education
Columbia State Community College 2000 — 2003
Associate's degree, Mass Communication/Media Studies
Spring Hill High School 1995 — 1998
Bachelor of Science (B.S.), General Studies
Global Technology Sourcing Group LLC April 2008 - Present
Quinques July 2011 - February 2015
Verizon Wireless November 2003 - March 2008
RCP Inc September 2000 - September 2003
Skills
Strategic Partnerships, New Business Development, Technology Development, Product Development, Customer Acquisition, Customer Experience, Business Process, Sales Process, International Sales, IT Outsourcing
Education
Columbia University in the City of New York 1998 — 1998
Post Graduate Study in Electrical Engineering
Enugu State University of Science and Technology 1990 — 1996
Bachelor of Engineering, Electrical and Electronics Engineering
Verizon Wireless 2000 - Present
Greater Liverpool Chamber of Commerce September 2009 - 2012
Cellular One March 1997 - September 2000
CIS Corporation August 1990 - January 1997
Skills
Direct Sales, Wireless, Leadership, Sales Management, Sales, Training, Account Management, Networking, Sales Operations, M2M, Solution Selling, Customer Service, Telecommunications, Team Building, Management, Mobile Devices, Customer Retention, Retail, Sales Process
Education
Columbia College (NY)
Business Adminstration
Verizon Wireless November 2009 - Present
Nexstar Broadcasting November 2008 - August 2009
Wal-Mart Stores December 2005 - October 2008
Paradies Gift Shops September 2004 - October 2005
Skills
A+ Certified, Video Production, Video Editing, Network Administration, Troubleshooting, Customer Service, Mac OS X, Microsoft Office, Video, Networking, Windows, XP, Computer Hardware, Wireless, Technical Support, Mobile Devices, Outlook, Social Networking, OS X, Training, Customer Satisfaction, Interviews, Customer Experience, Cellular Communications, Retail, Mobile Technology, Team Leadership, Operating Systems, 4G, Mac, Hardware, Wireless Broadband, Mobile Communications, Customer Support, Broadcast, Telecommunications, Blackberry, Management
Education
Columbia College 2015 — 2017
Bachelor of Science (B.S.), Computer Information Systems
Ozarks Technical Community College 2007 — 2009
Associate of Applied Science, Electronic Media Production
Marceline High School 2000 — 2002
High School, High School
Neosho High School 1997 — 2000
Diploma, High School
Time Warner Cable June 2015 - Present
Colonial Life October 2014 - June 2015
Verizon Wireless January 2014 - October 2014
Verizon Wireless April 2012 - January 2014
Verizon Wireless February 2012 - April 2012
Verizon Wireless November 2010 - February 2012
BlueCross BlueShield of South Carolina April 2008 - November 2010
BlueCross BlueShield of South Carolina April 2005 - April 2008
Aenta October 2007 - February 2008
Kelly Services ( BCBS of SC) September 2002 - April 2005
Skills
Telecommunication..., Health Insurance, Life Insurance, Global..., Technical Support, Cisco Routers, Customer Service, Call Centers, Sales, Microsoft Office, Training, Leadership, Insurance, Microsoft Excel, Customer Satisfaction, Software Documentation, Customer Experience, Information Technology, Troubleshooting, Team Building, Outlook, PowerPoint, Negotiation, Claim, Microsoft Word, Telecommunications
Education
Columbia College (SC) 2007 — 2017
Bachelor of Business Administration, Behavioral Sciences
Midlands Technical College 2003 — 2005
Business Administration, Business Administration and Management, General
Richland Northeast Highschool 1999 — 2003
High School Diploma
Verizon Wireless Sales RepresentativeVerizon WirelessMay 2011 - November 2014
Verizon Wireless October 2006 - May 2011
Cunningham Research Associates May 2004 - January 2006
MPower concepts January 2004 - January 2005
Skills
Sales, Customer Experience, Team Leadership, Sales Operations, Leadership, Customer Service, Customer Satisfaction, Customer Retention, Sales Management, Team Building
Education
Columbia State Community College
Let's Grow Leaders, LLC April 2014 - Present
Verizon Wireless April 2011 - April 2014
Verizon Wireless March 2009 - March 2011
Verizon Wireless January 2008 - February 2009
Verizon Communications March 2005 - December 2007
Verizon Communications February 2003 - March 2005
Verizon Communications July 2000 - February 2003
Verizon Communications July 1997 - July 2000
Verizon March 1995 - July 1997
University of Maryland, College Park August 1993 - December 1994
Skills
Leadership Development, Organizational..., Coaching, Acquisition Integration, Change Management, Customer Experience, Process Improvement, Operations Management, Human Resources, Strategy, Employee Engagement, Strategic Partnerships, Training, Succession Planning, Leadership, Program Management, Call Centers, Customer Retention, Outsourcing, Employee Training, Management, Employee Relations, Sales Operations, Retail, Customer Satisfaction, Mentoring, Vendor Management, Sales, Marketing, Telecommunications, Customer Service, CRM, Team Building, Sales Management, Team Leadership, Management Consulting, Cross-functional Team..., Direct Sales, Account Management, Organizational..., Performance Management, Enterprise Software, Solution Selling, Wireless, Executive Management, Start-ups, Sales Process, Business Development, Team Management, Blogging
Education
University of Maryland College Park 1993 — 1994
Organizational Communication, doctoral coursework
Towson University 1991 — 1993
Master of Arts, Organizational Communication, MA
Wake Forest University 1985 — 1989
Bachelor of Arts; Honors, Communication/English; Communication
Columbia University - Columbia Business School
University of Maryland - Robert H. Smith School of Business
Adjunct MBA Faculty
Verizon Wireless November 2012 - Present
Verizon Wireless July 2011 - November 2012
Verizon Wireless August 2010 - August 2011
Skills
Cellular Communications, M2M, Telecommunications, Wireless, Solution Selling, Mobile Devices, Mobile Technology, Customer Retention, 4G, Direct Sales, Broadband, VoIP, Unified Communications, MPLS, Managed Services, Account Management
Education
Columbia College Chicago 2002 — 2006
Bachelor of Arts (B.A.), Computer Science, Fine Arts
Verizon Wireless June 2014 - Present
AT&T September 2012 - March 2014
Skills
Customer Service, Microsoft Office, Marketing, Leadership, Project Management, Social Media, Sales, Video, Photography, Videography, Video Production, Video Editing, Final Cut Pro, Adobe Creative Suite, Marketing Communications, Interpersonal Skills, Account Management, Customer Satisfaction, Direct Sales, Sales Management, Sales Operations, Telecommunications
Education
Full Sail University 2012 — 2013
Graphic Design
Columbia College-Hollywood 2010 — 2012
Editing/VFX
Apple December 2014 - Present
Homemaker August 2011 - December 2014
Verizon Wireless September 2009 - August 2011
Homemaker March 2007 - September 2009
Verizon Wireless January 2006 - March 2007
Asurion June 2004 - August 2005
Skills
Telecommunications, Customer Service, Cold Calling, Customer Satisfaction, Direct Sales, Mobile Devices, Sales Process
Education
Columbia State Community College 2005 — 2006
General Studies
Columbia State Community College 2003 — 2003
General Studies
Southern New Hampshire University
Bachelor of Arts (B.A.), English Language and Literature, General
Alpha Elite Administrative Services, LLC March 2015 - Present
Comcast Cable March 2015 - Present
Comcast Cable June 2014 - March 2015
Comcast Cable March 2013 - June 2014
Comcast Cable June 2012 - March 2013
Sprint Nextel May 2011 - June 2012
Charter Communications September 2010 - May 2011
Verizon Wireless January 2008 - May 2009
Verizon Wireless November 2006 - January 2008
Verizon Wireless October 2004 - November 2006
Skills
Customer Satisfaction, Customer Service, Telecommunications, Troubleshooting, Call Centers, Management, Team Leadership, Networking, Telephony, Human Resources, Wireless, Customer Experience, Customer Retention, Team Building, VoIP, Technical Support, Leadership, Call Center, Training, Microsoft Office, Sales, Social Networking, Public Speaking, Social Media, Sales Management, Entrepreneurship, Job Coaching, Office Administration, Administrative..., Administrative Tools, Quality Assurance
Education
Columbia Southern University 2010 — 2012
AS, Business Admisntration
Community College of the Air Force 1997 — 1999
Business Admisntration
Newark Public Schools September 2012 - Present
Teach For America June 2012 - May 2014
Marist College April 2011 - April 2012
Marist College August 2009 - August 2011
Verizon Wireless May 2009 - August 2010
Education
Columbia University in the City of New York 2015 — 2016
Master of Education (Ed.M.)
Seton Hall University 2013 — 2014
Master of Arts (M.A.), Educational Leadership, Management & Policy
Marist College 2008 — 2012
Bachelor of Arts (B.A.), Mathematics-Adolescent Education/ Communication
GHT Limited May 2014 - Present
Verizon Wireless October 2012 - December 2013
Smith, Seckman, Reid, Inc May 2008 - August 2012
Skills
Blogging, iPhone Support, Mac OS X, Computer Maintenance, Social Media, Android Development, Sales, Photoshop, Trade Show..., Revit 2012, AutoCAD Architecture, AutoCAD Mechanical, Microstation, SketchUp, Revit
Education
George Mason University 2015 — 2015
Certificate - Essentials of Human Resources Management
Middle Tennessee State University 2004 — 2008
B.S., Liberal Studies
Columbia State Community College 2003 — 2004
Columbia Central High School 1999 — 2003
Adisys Corporation March 2014 - Present
T-Mobile September 2012 - February 2014
AT&T Mobility October 2007 - March 2012
First United Title& Escrow Inc. October 2005 - December 2006
Verizon Wireless June 2004 - June 2005
Verizon Wireless November 1998 - June 2004
Skills
Direct Sales, Account Management, Wireless, Telecommunications, B2B, Sales Process, Business Development, New Business Development, CRM, Technical Support, Sales Operations, Customer Retention, Customer Satisfaction, Key Account Acquisition..., Training, Solution Selling, Managed Services, Customer Relationship..., B2B Sales, Communication, Problem Solving, Integration, Business Intelligence, Management, Software Project..., Cloud Computing, Consulting, SaaS, Enterprise Software, Networking
Education
Columbia Basin College 1995 — 1996
Office Technology
Kamiakin High School 1991 — 1995
Kelvin X. Dumé August 2011 - Present
EyeLock Corporation May 2010 - March 2012
Verizon Wireless August 2009 - May 2010
Columbia University September 2008 - May 2009
Ellen Stagg June 2008 - September 2008
Photo District News May 2008 - August 2008
Skills
Retail Sales, Office Administration, Corporate Finance, Cosmetics, Beauty Industry, Photography, Editing, Blogging
Education
Columbia University in the City of New York 2005 — 2009
BA, Visual Arts
Giant Eagle February 2015 - Present
Giant Eagle December 2009 - January 2015
Giant Eagle December 2012 - July 2013
Verizon Wireless October 2008 - December 2009
Progressive Insurance April 2007 - October 2008
Skills
Microsoft Office, DOT regulations, OSHA, Safety, Fleet Safety, Customer Service, Leadership, Management, Microsoft Excel, Store Management, Merchandising, Inventory Control
Education
Columbia Southern University 2009 — 2013
Bachelor of Science (BS), Occupational Safety and Health
Thiel College 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration
SLCO Solid Waste Division July 2014 - Present
Aggressive Carpet Cleaning January 1989 - August 2014
Columbia College September 2008 - October 2013
Columbia College September 2008 - October 2013
Verizon Wireless January 2006 - January 2008
PMA Associates—Representatives of Conseco Health Insurance January 2005 - January 2006
West Jordan Chamber of Commerce January 2003 - January 2005
Providian Financial Credit Services February 1999 - November 2002
Skills
Higher Education, Teaching, Student Affairs, College Teaching, Student Development, Academic Advising, University Teaching, Public Speaking, Curriculum Design, Research, Curriculum Development, Datatel, Adult Education, Admissions, Editing, Marketing Management, Account Management, Accounts Payable, Accounts Receivable, Account Reconciliation, Marketing, Direct Marketing, Sales Management, Sales Presentations, Direct Sales, Recruiting, Customer Satisfaction, Leadership, Management, Leadership Development, Team Building, Networking, Public Relations, Coaching, Time Management, Customer Service, Training, Strategic Planning, Sales
Education
Columbia College 2010 — 2014
BS.BA/HRM, Human Rescources
HRMColumbia College 2011 — 2013
BS.BA
University of Phoenix 2002 — 2008
MBA, Business Administration and Management, General, 3.24
University of Phoenix 2001 — 2006
Bachelor of Science
Chase July 2015 - Present
Verizon Wireless July 2013 - July 2014
Advantage xPO March 2013 - May 2013
Jessica McClintock January 2009 - September 2010
Sunrise Assisted Living June 2008 - August 2008
Charlotte Russe – Cool Springs June 2007 - April 2008
Skills
Customer Service, Microsoft Office, Sales, Customer Satisfaction, Social Media, Outlook, Data Entry, Team Leadership, Spanish, French, ACSS-Verizon Wireless, Foreign Languages, Translation, Telephone Skills, Microsoft Word, PowerPoint, Microsoft Excel, QuickBooks, Visual Merchandising, Merchandising, Retail, Fashion, Inventory Management, Apparel, Styling, Retail Sales, Time Management, Facebook, Organization, Customer Experience, Employee Training, Call Centers, Citrix
Education
Middle Tennessee State University 2010 — 2012
Bachelor of Arts (B.A.), Spanish Language and Literature
Columbia State Community College 2008 — 2010
Associate of Arts (A.A.), General Studies
The Church of Jesus Christ of Latter-day Saints February 2011 - Present
Verizon Wireless February 2010 - February 2011
amazon.com May 2009 - July 2009
Target 2003 - 2009
Skills
Outlook, Customer Service, Customer Satisfaction, Computer Hardware, Microsoft Exchange, Troubleshooting, Technical Support, SharePoint, Windows 7, System Administration
Education
Columbia Basin College 2002 — 2005
AAS, General Studies
SpiderCloud Wireless, Inc August 2015 - Present
Verizon Wireless July 2009 - June 2015
Skills
Microsoft Office, Project Management, Leadership, Strategic Planning, Team Leadership, Project Planning, Telecommunications, Wireless, VoIP, Management, Data Analysis, System Administration, Analysis, MPLS, Networking, Cross-functional Team..., Windows, C, Process Improvement, Customer Service, Programming, Network Design, Microsoft Excel, Access, Switches
Education
Princeton University 2008 — 2009
M ENG, Electrical Engineering
Columbia University - Fu Foundation School of Engineering and Applied Science 2004 — 2008
BS, Electrical Engineering
Verizon Wireless July 2015 - Present
Verizon Wireless August 2014 - July 2015
Verizon Wireless July 2013 - August 2014
Verizon July 2012 - July 2013
Leonard J Strandberg and Associates, Consulting Engineers and Land Surveyors, P.C.- June 2011 - August 2011
Pfizer June 2010 - August 2010
Pfizer June 2009 - August 2009
Skills
Cross-functional Team..., Leadership Development, Management, Matlab, Process Improvement, Wireless
Education
Columbia University - Fu Foundation School of Engineering and Applied Science 2011 — 2012
Masters of Science, Civil Engineering
Villanova University 2007 — 2011
Bachelor of Science, Civil and Environmental Engineering
Verizon Wireless March 2014 - Present
CVS Caremark Corporation March 2008 - March 2012
ADP June 2004 - March 2008
Skills
Compliance, Communication Skills, Health Insurance, Healthcare Management, Pharmaceutical Industry, Internal Audit, Internal Controls, Regulatory Affairs, Testing, Quality Assurance, Leadership, Project Management, Accounting, payroll, Data Analysis, Self Management, Payroll, Training, Software Documentation, Customer Service
Education
Columbia College 2004 — 2011
Bachelor of Business Administration (BBA), Business Administration, 3.3
Verizon Wireless June 2014 - Present
Verizon Wireless July 2012 - June 2014
Columbia Business School August 2010 - May 2012
Verizon Wireless June 2011 - August 2011
KPMG July 2008 - June 2010
KPMG July 2006 - July 2008
Skills
Financial Analysis, Management Consulting, Strategy, Business Strategy, Data Analysis, Competitive Analysis, Project Management, Cross-functional Team..., Business Analysis, Business Development, Marketing, Marketing Strategy, Market Research, Product Management, Analytics
Education
Columbia University - Columbia Business School 2010 — 2012
MBA, Marketing, Entrepreneurship
Virginia Polytechnic Institute and State University 2002 — 2006
B.S., Business Information Technology
Verizon Wireless May 2015 - Present
Booz Allen Hamilton June 2010 - May 2015
SpinMedia, Inc. May 2013 - August 2013
Editorial Projects in Education August 2009 - April 2010
College Magazine 2008 - 2010
USA WEEKEND Magazine August 2009 - December 2009
Kaiser Permanente August 2007 - December 2007
SmartCEO Magazine January 2007 - July 2007
Skills
Journalism, Public Relations, Strategic Communications, Copy Editing, Digital Marketing, Branded Entertainment, Audience Analysis, Social Media Management, Personal Branding, Newsletter Production, Privacy Act, OMB M-10-23, Privacy Impact..., Certified Information..., Blogging, Editing, Marketing, Integrated Marketing, Market Research
Education
Columbia University in the City of New York 2012 — 2013
Master of Science (MS), Communications, Branding Focus
University of Maryland College Park 2006 — 2010
B.A., Journalism, Spanish Business (minor), Asian American Studies (minor), American Cultures (citation)
New York University
Certificate in Digital Analytics
Verizon Telematics, Inc. March 2015 - Present
Verizon Wireless November 2012 - Present
Verizon Wireless June 2012 - October 2012
Polycom May 2011 - August 2011
University of Michigan Health System January 2011 - April 2011
RBC June 2009 - August 2009
Skills
VBA, SQL, Supply Chain, Data Analysis, Microsoft Office, Statistics, Analytics, Optimization, Data Mining, Analysis, R, Business Intelligence, Minitab, Project Management, Access
Education
Columbia University - Fu Foundation School of Engineering and Applied Science 2011 — 2012
Master, Operations Research
University of Michigan-Ann Arbor, College of Engineering 2007 — 2011
Bachelor, Industrial and Operations Engineering, 3.8/4.0
American Express March 2012 - Present
American Express April 2011 - March 2012
American Express August 2009 - May 2011
American Express July 2008 - August 2009
American Express July 2007 - July 2008
American Express August 2006 - July 2007
American Express June 2005 - April 2006
Verizon Wireless May 2004 - August 2004
Skills
Six Sigma, Photoshop, Bengali, Spanish, Financial Analysis, Customer Research, Segmentation, Market Research, Product Management
Education
Columbia University - Columbia Business School
MBA, Business
New York University - Leonard N. Stern School of Business
B.S., Finance & Marketing
Cigar Jedi September 2014 - Present
Cigar & Spirits Magazine August 2012 - Present
WinokurGroup July 2013 - Present
Verizon Wireless August 2010 - August 2014
Verizon Wireless November 2012 - February 2013
Discount Memory Direct July 2011 - December 2012
Verizon Wireless September 2008 - August 2010
Valley Mazda January 2004 - January 2005
Ford Motor Company June 2003 - January 2004
Skills
Tobacco, Journalism, Sales Operations, Social Networking, Social Media Marketing, Strategic Partnerships, Customer Service, Sales Process, Strategy, Sales Management, Social Media, Entrepreneurship, Computer Repair, Computer Hardware..., Wireless, Mac, Windows, Android, Technology Integration, Apple iOS, Linux, Programming Languages, Network Administration, Sales, Customer Satisfaction, Retail, Management, Cold Calling, Marketing, Project Management, CRM, Inventory Management, Team Building, Team Leadership, Solution Selling, Retail Sales, Leadership Development, Real Estate, Commercial Real Estate, Public Speaking, Real Estate Acquisitions, Copywriting, Networking, Leadership
Education
Columbia College 2008 — 2011
Bachelor of Arts (B.A.), Criminal Justice Administration, 3.42 Cum. GPA
Santa Barbara City College 2006 — 2007
Associate's degree, Graphic Design
Cuesta College 2002 — 2004
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration
Templeton High School 1998 — 2002
High School, General Studies
Verizon Wireless August 2012 - Present
Verizon Wireless February 2011 - August 2012
Verizon February 2006 - February 2011
Skills
Project Management, Driving Results, Leading Change, Large Team, Innovation, Employee Relations, Sales Management, Strategic Planning, Account Management, Budgets, Call Centers, Change Management, Cross-functional Team..., Customer Retention, Customer Satisfaction, Direct Sales, Employee Engagement, Human Resources, Leadership, Marketing Strategy, Retail, Sales, Selling, Solution Selling, Team Building, Team Leadership, Telecommunications, Wireless
Education
Columbia University in the City of New York 2014 — 2014
Executive education, Innovation and strategy
Strayer University 2009 — 2010
Executive Graduate Certificate, Human Resources Management/Personnel Administration, General, 3.96
Strayer University 2007 — 2009
Master of Business Administration (MBA), Marketing
Strayer University 2005 — 2007
Bachelor's Degree, Business Administration and Management, General, 3.98
The George Washington University 1998 — 2000
Project Management Certificate, Project Management, 4.0
Verizon Wireless November 2013 - Present
Valley Stripes Lawn Care June 2012 - October 2013
Toyota Motor Manufacturing, Alabama May 2006 - May 2012
Skills
Security + Certified, Network + Certified, CompTIA A+ Certification, Windows 7, XP, Windows Vista, Computer Hardware, Microsoft Office, Technical Support, Troubleshooting, Hardware, Laptops, Printers, Help Desk Support, Networking, Software Installation, Wireless Networking, DNS, Computer Repair, Computer Security, DHCP, VMware, System Administration, Antivirus, Network Administration, Routers, VPN, Information Security, Active Directory
Education
Columbia Southern University
Bachelor of Science (B.S.), Information Technology, 3.96
Columbia Southern University
Associate of Applied Science (A.A.S.), Business Administration and Management, General
Samsung Electronics America April 2015 - Present
Verizon Wireless May 2014 - April 2015
Samsung SDS (North America) August 2013 - May 2014
e-Dialog June 2010 - August 2013
Mount Sinai Medical Center July 2008 - May 2010
Forbes.com November 2006 - July 2008
Law Office May 2006 - November 2006
Mount Sinai School of Medicine 2001 - 2003
Quidnunc July 1999 - April 2001
Skills
Java, SQL, XML, Agile Methodologies, Web Services, Unix, Software Development, Scrum, Tomcat, Oracle, Linux, JavaScript, Perl, HTML, MySQL, Databases, PL/SQL, Microsoft SQL Server, Eclipse, Software Project..., CSS, SOA, Web Development, SOAP
Education
Columbia University in the City of New York 1995 — 1999
BA, Computer Science
Rutgers University School of Law - Newark 2003 — 2006
JD, Law
Verizon Wireless July 2015 - Present
Verizon Wireless August 2013 - Present
Verizon Wireless August 2012 - Present
Verizon Wireless June 2010 - Present
Aero Safety Training August 2000 - Present
Verizon Wireless June 2007 - June 2010
Verizon Wireless May 2005 - June 2007
Skills
Wireless, CDMA, SMS, Provisioning, 4G, Marketing, Roaming, DNS, SMSC, Messaging, Aviation, Cross-functional Team..., Customer Service, Aircraft, Leadership, Financial Analysis, Routing
Education
Rutgers, The State University of New Jersey-New Brunswick
MBA
Ecole Supérieure de Commerce Et Management 2007 — 2007
International Finance
Columbia Engineering
BS
Verizon Wireless July 2009 - Present
Village of Sugar Grove 2011 - 2015
Comcast Corporation February 2008 - December 2009
US Cellular September 2005 - 2008
Sprint Nextel 2001 - 2005
Nextel Communications 1996 - 2005
Education
Columbia College Chicago 1988 — 1990
BA-Fine Arts, Radio
Hersey 1979 — 1983
Verizon Wireless salesadt2006 - 2007
lowe's home improvement 2005 - 2006
home depot 2004 - 2006
Education
Columbia College Chicago 2001 — 2005
Verizon Wireless June 2014 - Present
Verizon Wireless March 2012 - June 2014
Verizon Wireless August 2008 - March 2012
BCT Partners 2007 - 2008
BCT Partners 2006 - 2007
BCT Partners 2003 - 2006
Lucent Technologies and Avaya Inc. August 1998 - October 2002
Rutgers University 1996 - 1998
Skills
Project Planning, Writing, Vendor Relations, Analysis, Strategic Planning, Networking, Cloud Computing, Business Analysis, Vendor Management, Management, Program Management, Consulting, Integration, Entrepreneurship, Wireless, Telecommunications, Project Management, Start-ups
Education
Rutgers University
Mini-MBA, Digital Transformation
The George Washington University - School of Business 2006 — 2006
Certificate in Business Analysis
Stevens Institute of Technology 2003 — 2005
Masters, Computer Science
Columbia University in the City of New York 2000 — 2001
Electrical Engineering - Telecommunications (Masters Coursework)
Rutgers University-New Brunswick
BSc, Electrical and Computer Engineering
Munro College - Jamaica W.I 1985 — 1991
High School
Verizon Wireless September 2012 - Present
Alcatel-Lucent June 1980 - September 2012
Skills
CDMA, LTE, Wireless, 3G, 4G, EVDO, Telecommunications, RF
Education
Columbia University in the City of New York 1980 — 1981
MS Electrical Engineering, Engineering
City College of New York 1976 — 1980
BSEE, Engineering
NYU School of Professional Studies July 2015 - Present
TIAA-CREF January 2015 - May 2015
Verizon Wireless July 2010 - December 2014
Hewlett-Packard 2008 - May 2010
HP Global Services May 2008 - April 2010
Unilever 1994 - June 2008
Unilever January 1994 - May 2008
Allied-Signal January 1987 - January 1994
HNTB 1985 - 1988
Skills
Oracle, Unix, PL/SQL, Databases, Performance Tuning, Unix Shell Scripting, AIX, RMAN, Database Administration, Shell Scripting, SQL, Oracle RAC, Disaster Recovery, Operating Systems, Troubleshooting, Oracle Applications, Data Guard, Cluster
Education
Stevens Institute of Technology
M.S, Computer Science
Columbia University in the City of New York 1974 — 1978
BS, Mechanical Engineering
Verizon Wireless July 2011 - Present
Avaya June 2009 - July 2011
Avaya July 2006 - November 2009
Avaya March 1999 - June 2006
Bell Labs - Lucent Technologies June 1997 - March 1999
Lucent Technologies 1984 - 1999
Bell Labs - AT&T/Lucent June 1984 - June 1997
Skills
VoIP, Cross-functional Team..., Product Management, Telecommunications, Unified Communications, SIP, Mobile Devices, Product Lifecycle..., Wireless, Product Development, Cloud Computing, Program Management, IP, Product Marketing, Telephony, Strategic Partnerships, Project Management, Testing, Avaya, H.323, Competitive Analysis, Pre-sales, Enterprise Software
Education
Columbia University - Columbia Business School 2000 — 2002
MBA, Business Management
Stevens Institute of Technology 1997 — 1998
Master's Certificate, Project Management
New Jersey Institute of Technology 1993 — 1995
Masters of Science, Engineering Management/Industrial Engineering
New Jersey Institute of Technology 1987 — 1993
Bachelor's of Science, Mechanical Engineering
Pennsylvannia State University - Hazleton Campus 1981 — 1984
Associate, Mechanical Engineering Technology
MRE, HR Solutions May 2013 - Present
DC NAAAHR 2013 - Present
Helios HR 2011 - 2013
The Hackett Group February 2008 - November 2010
Industrial Bank April 2004 - July 2007
Verizon Wireless 2003 - 2004
The Hackett Group January 2000 - May 2001
Philips Lighting 1997 - 2000
Philips Lighting 1996 - 1997
Skills
Workforce Planning, Organizational..., Talent Management, Onboarding, Succession Planning, Performance Management, Training, Recruiting, Organizational..., Employee Benefits, Process Improvement, Human Resources, Strategy, Employee Engagement, Change Management, Employee Relations, Leadership, Deferred Compensation, Personnel Management
Education
CUNY York College
Bachelor's Degree
Columbia University in the City of New York
Master of Arts (M.A.)
SHRM PHR training
TPSU
TPSU
Newark Electronics June 2002 - Present
EFMark/Pendum March 2001 - May 2002
Verizon Wireless January 2000 - February 2001
Education
Columbia College Chicago 1993 — 1998
Bachelor of Fine Arts, Marketing Communications/Advertising
Technivity April 2014 - Present
Bootleggin BBQ March 2006 - Present
Verizon Wireless November 2006 - April 2014
AT&T November 2004 - November 2006
Interstate Connections August 2003 - November 2004
Interstate Connections August 2002 - August 2003
Skills
Customer Retention, Direct Sales, Customer Experience, Wireless, Sales Operations, Quotas, Solution Selling, Sales Process, Telecommunications, Customer Satisfaction, Account Management, Cold Calling, Sales Management, B2B, Selling, Competitive Analysis, Mobile Technology, Reporting & Analysis, Technology, Executive Reporting, Business Process..., Business Strategy, Small Business, Business Planning, Business Networking, Catering, Quote Preparation, Quota Management, Headcount Management, Headcount Reporting, Budget Setting, Budget Process, Budget Monitoring, Connectivity, Employee Training, Marketing Communications, Marketing Strategy, New Business Development, Staff Development, Curriculum Development, Leadership Development, Sales
Education
Columbia College 2001 — 2011
Assosiates in General Studies
Graceland University 1995 — 1997
Business Administration and Management, General
NeuStar, Inc. 2014 - Present
Verizon Wireless 2012 - 2014
Millennial Media 2010 - 2012
PayPal, an eBay Company June 2009 - November 2010
WEAA 88.9 FM March 2008 - May 2009
EYA LLC March 2006 - October 2007
Capital College August 2006 - May 2007
The Ryland Group 2004 - 2006
Skills
Market Research, Marketing Strategy, Marketing, Social Media, Product Management, Project Management, Strategic Planning, Product Marketing, Strategy, Cross-functional Team..., Email Marketing, CRM, Business Development, Passion for Helping..., Forecasting, Integrated Marketing, Customer-focused, Management, Mobile Marketing, Digital Marketing, E-commerce, Campaign Management, Marketing Operations, Advertising, Consumer Insight, Competitive Analysis
Education
University of Maryland - Robert H. Smith School of Business
MBA
Columbia Engineering
Bachelors of Science, Civil Engineering
Spelman College
Bachelors of Science, Dual Degree, Mathematics and Engineering
Healthcare Real Estate Insights 2003 - Present
Wolf Marketing & Media LLC 2001 - Present
Verizon Wireless 2000 - 2001
Hanley Wood 1997 - 2000
Minnesota Real Estate Journal 1986 - 1989
Minnesota Real Estate Journal 1986 - 1989
Education
Columbia University - Columbia Business School 1989 — 1991
MBA, Marketing, Management of Organizations and International Business
Minnesota State University, Moorhead 1982 — 1983
BS, Mass Communications, Advertising concentration
North Dakota State University 1979 — 1982
Communications
Verizon Wireless May 2011 - Present
Verizon Wireless May 2006 - May 2011
Verizon Wireless, Inc. March 2004 - May 2006
Verizon Wireless September 1998 - March 2004
Ericsson 1996 - 1998
Skills
Wireless, Mobile, Mobile Devices, LTE, Mobile Technology, 4G, Solution Selling, M2M, Telecommunications, Cellular Communications, CDMA, Solutions Marketing, 3G, GSM, Strategic Partnerships, WiFi, Mobile Applications, EVDO, Unified Communications, Wireless Networking, VoIP, Mobile Communications, Managed Services, Go-to-market Strategy
Education
Columbia Engineering 1994 — 1996
Masters, Telecommunications
Verizon May 2014 - Present
Verizon Wireless October 2012 - May 2014
Verizon Wireless September 2010 - October 2012
Verizon May 2009 - January 2011
Verizon January 2007 - May 2009
Verizon February 2003 - December 2006
Verizon June 1995 - January 2003
Skills
Warehouse Management, Supply Chain, Business Analysis, Vendor Management, Process Improvement, Materials Management, Logistics, Telecommunications, Purchasing, Performance Management, Mobile Devices, Cross-functional Team..., Wireless, Program Management, Project Management, Strategic Planning, Product Management, Mentoring
Education
Columbia Engineering
BS, Chemical Engineering
New York University - Leonard N. Stern School of Business
MBA, Marketing
Verizon Wireless March 2012 - Present
Lucent Technologies August 1995 - March 2012
Education
Columbia Engineering 1999 — 2001
MS, Electrical Engineering
Universidad de Puerto Rico 1991 — 1995
BS, Electrical Engineering
Verizon Wireless September 2002 - October 2008
Howell & Associates June 2001 - September 2002
SCANA November 1988 - June 2001
Skills
Human Resources
Education
Columbia College (SC) 2002 — 2005
MA, Human Behavior and Conflict Management
Florida State University 1972 — 1976
BS, Criminology
Verizon Wireless March 2002 - Present
Chicago Mercantile Exchange 1995 - 2002
Education
Columbia College Chicago 1995 — 1999
Associates, Communication
Comcast Cable October 2013 - Present
Art Center Sarasota 2009 - Present
Goff Wireless / Sprint May 2009 - October 2013
BNI 2012 - 2013
Verizon Wireless January 2009 - May 2009
Alltel Wireless February 2003 - January 2009
Alpha Phi Alpha Foundation of Manasota, Inc September 2001 - May 2003
Alltel Wireless/GTE Wireless February 1996 - February 2003
Project Black Cinema January 1992 - April 1998
Northwestern Mutual Life Insurance January 1984 - January 1988
Skills
Wireless, Telecommunications, B2B, Direct Sales, Solution Selling, Film Production, Cold Calling, Team Leadership, Sales Process, Leadership, Selling, Strategy, Marketing, Team Building, Customer Service, Sales, Marketing Strategy, Business Development, Negotiation, Customer Retention, Call Centers, New Business Development, Account Management, Sales Operations, Mobile Devices, Fundraising, Strategic Partnerships, Networking, CRM, Sales Management, Sales Presentations, Event Management, Start-ups, Product Marketing, Salesforce.com, Customer Satisfaction, Contract Negotiation, Social Media Marketing, Lead Generation, SaaS, Customer Experience, Online Marketing, Management, Cross-functional Team..., Social Networking, Product Management, Advertising, Entrepreneurship, Online Advertising, Competitive Analysis
Education
Florida State University 1990 — 1992
Masters of Fine Arts, Film & Video Technology/Production
Florida A& M University 1983 — 1985
Bachelor of Science, Business Administration
Columbia University in the City of New York 1977 — 1982
Bachelor of Arts, Economics
UPS March 2014 - Present
United Parcel Service September 2012 - March 2014
UPS October 2011 - September 2012
Verizon Wireless September 2002 - December 2005
The Disney Store September 1999 - September 2001
Skills
Microsoft Office 2007, Microsoft Excel, Business Development, Business, Contract Negotiation, Customer Service, Problem Solving, Training, Coaching, Supply Chain, Team Building, Shipping, Marketing, Transportation, Strategic Planning, Negotiation, Customer Satisfaction, Leadership, Strategy, Logistics, Management, Microsoft Office, New Business Development, Sales Management, Sales, Analysis, Account Management, Pricing, Operations Management, LTL, Supply Chain Management, Inventory Management, Time Management, Cold Calling, Freight, Transportation..., Air Freight, Customer Retention, 3PL, Logistics Management, Process Improvement
Education
Columbia College 2010 — 2012
Bachelor of Science (BS), International Business
Eldon HIgh School 1981 — 1985
Kaplan Higher Education June 2009 - Present
Kaplan Higher Education July 2008 - June 2009
Kaplan Higher Education September 2005 - July 2008
DeVry University October 2004 - September 2005
Aon Hewitt March 2004 - September 2004
Verizon Wireless July 2001 - July 2003
PeopleScout April 2000 - July 2001
Education
Columbia College Chicago 1996 — 1998
BA, Liberal Arts; Art and Design
Verizon Wireless 2000 - Present
Bristol-Myers Squibb 1994 - 1999
Skills
Trademarks, Copyright Law, Corporate Finance, Securities, Civil Litigation, Patent Litigation, Corporate Governance, Legal Compliance, Litigation Management, Branding & Identity, Intellectual Property, Board of Directors, Litigation, Mergers & Acquisitions, Governance, Board Governance, Corporate Social..., Shareholder Activism, Board Presentations, Business Transactions, SEC, Securities Litigation, Transactional Law, Strategic Negotiations, Intercompany..., Proxy Statements, Annual Meetings, National Security, Federal Government, Compliance Program..., Compliance..., Transaction Management, Corporate Communications, Licensing Agreements, Corporate Identity, Corporate Branding, Brand Management, Registered Patent..., Patents, Patent Portfolio..., Patent Prosecution, Trademark Infringement, Trademark & Copyright..., Domain Names, Digital Copyright, Staff Development
Education
Maurice A. Deane School of Law at Hofstra University
Juris Doctor (J.D.)
Columbia University in the City of New York
Master's Degree, Microbiology
Skidmore College
Bachelor's Degree, Chemistry and Biology
It Works Global June 2014 - Present
Wells Fargo March 2014 - Present
Zumba January 2012 - Present
Verizon Wireless March 2007 - March 2014
Skills
Dance, Customer Service, Event Planning, Fitness, Leadership Development, Microsoft Office, Public Speaking, Social Networking, Coaching, Management, Leadership, Fundraising, Outlook, Nonprofits, PowerPoint, Sales, Team Building, Training
Education
Columbia College (SC) 2000 — 2001
music
VSA Partners January 2012 - Present
Leo Burnett October 2001 - January 2012
The Marketing Garage 2009 - 2012
Verizon Wireless March 1997 - September 2000
Saturn January 1994 - March 1997
Skills
Marketing, Digital Strategy, Integrated Marketing, Creative Direction, Brand Development, Advertising, Interactive Marketing, Creative Strategy, Interactive Advertising, Digital Marketing, Brand Architecture, Relationship Marketing, Online Advertising, Social Media, Outdoor Advertising, Marketing Strategy, Mobile Marketing
Education
Columbia Business School 1987 — 1989
MBA, Marketing
University of Michigan 1982 — 1985
BA, Economics
Silicon Valley Bank August 2008 - Present
Verizon Wireless March 2003 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Coaching, Sales, Auditing, Financial Analysis, Policy, Quality Assurance, Customer Satisfaction
Education
Columbia College 2004 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
BMSRadioChicago.com November 2005 - Present
Verizon Wireless October 2001 - Present
Skills
Entertainment, Film, Digital Video, Video Editing, Audio Editing, Audio Post Production, Videography, Radio Broadcasting, Event Planning, Social Media, Social Media Marketing, Lightworks, Final Cut Pro, PHP, jQuery, JavaScript, CSS, HTML5, Event Management, Digital Media, Affiliate Marketing, Email Marketing, Digital Audio, VoxPro, NextGen, Pro Tools, Cakewalk Sonar, Virtual DJ, Serato Scratch Live, Remedy Ticketing System, Film Production, Cinematography, Stage Lighting, Studio Lighting, Adobe Acrobat, Photoshop, Scribus, GIMP, WordPress, Video Production, Photography, Television, Music, Editing, Public Speaking
Education
Columbia College Chicago 1995 — 1997
Radio, Television, and Digital Communication
Ohio University 1989 — 1992
Cinematography and Film/Video Production
TIAA-CREF June 2015 - Present
Time Warner Cable October 2012 - Present
Wells Fargo January 2011 - October 2012
Prudential Financial March 2008 - September 2010
KELLER WILLIAMS REALTY October 2006 - March 2008
COLDWELL BANKER UNITED REALTORS May 2005 - October 2006
Verizon Wireless January 2001 - January 2005
SHOP AT HOME TV January 2000 - January 2001
VERIZON WIRELESS (formerly Bell Atlantic Mobile) January 1999 - January 2000
Skills
Call Center, Forecasting, Process Scheduler, Workforce Management, Loss Mitigation, Customer Satisfaction, Customer Service, Real Estate, Sales, Coaching, Recruiting, Process Improvement, Team Building, Operations Management, Selling, Leadership, Lead Generation, Sales Management, Aspect eWorkforce..., IEX Total View, Lucent CentruVu..., Witness Quality, Verint, CCPulse, CME, Scheduling, Staffing Plans, IVR, Telecommunications, Vendor Management, Human Resources, Analysis, Project Management, Microsoft Excel, Call Centers, Management, Strategy, Team Management, Strategic Planning, Project Planning, Start-ups
Education
Columbia Southern University 2011 — 2012
Master of Business Administration (MBA), Project Management
University of Phoenix 2008 — 2010
Bachelors of Science, Management
South Carolina State University 1995 — 1999
Business Management
Holly Hill-Roberts High School 1990 — 1995
Massage Envy May 2013 - Present
Verizon Wireless April 2008 - April 2013
Zen Massage 2009 - 2009
Walmart 2006 - April 2008
Skills
Call Centers, Customer Retention, Customer Service, Telecommunications, Customer Satisfaction, Customer Support, Team Leadership, Call Center, Wireless, Billing Systems, Customer Experience, Troubleshooting, Technical Support, SMS, Mobile Devices, Windows Mobile, Sales, Outlook, Windows, Cellular Communications, Telephone Skills, Mobile Communications, Therapeutic Massage, Deep Tissue Massage, Chair Massage, Aromatherapy, Microsoft Office, PowerPoint
Education
Columbia College (SC) 2013 — 2015
Biology, Biology, General
Midlands Technical College 2008 — 2012
Associate of Arts and Sciences (A.A.S.), Biology, General
Furman University 2004 — 2006
Biology, General
Andrews High School 2000 — 2004
State of Tennessee March 2013 - Present
Verizon Wireless October 2012 - March 2013
United States Air Force 1992 - 2012
Skills
Maintenance Management, DoD, Security Clearance, Military, Program Management, Air Force, Defense, Government Contracting, Military Operations, Process Improvement, Command, National Security, Military Experience, Operational Planning, Information Assurance, Operations Management, Aerospace, Earned Value Management, Government, Systems Engineering
Education
Columbia Southern University 2011 — 2013
Masters of Business Administration, Finance, 3.37
University of Phoenix 2005 — 2008
Bachelors of Business Administration, Management, 2.73
Verizon Wireless May 2011 - Present
St. Paul M.B. Church September 2009 - Present
Comcast December 2006 - May 2011
Education
Columbia Southern University 2007 — 2010
Bachelor of Science in Business Administration, Human Resources Management/Personnel Administration, General
Columbia Southern University 2006 — 2007
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Verizon Wireless August 2007 - November 2009
Skills
Coaching and Developing, Persuasive Communication, Writing Skills, Problem Solving, Oral Expression, Motivation, Analytical Skills, Business, Business Services, Customer Service, Data Entry, Leadership, Mobile Devices, Order Fulfillment, Project Management, Project Planning, Software Documentation, Team Leadership, Telecommunications, Time Management
Education
Columbia College Chicago 1985 — 1986
Hyde Park Career Academy 1981 — 1985
Verizon WirelessCullman Alabama May 2011 - Present
Verizon Wireless May 2011 - June 2013
Invstudios June 2007 - May 2011
Army National Guard September 2009 - January 2011
Best Buy, Geek Squad May 2006 - May 2008
Education
Columbia College 2008 — 2010
Bachelor of Science, Computer Science *Incomplete*
NYC Department of Education March 2014 - May 2014
Coding4Success 2013 - 2014
APIC Corp January 2013 - June 2013
Lightwave Research Laboratory 2011 - 2013
Sandia National Laboratories May 2012 - August 2012
Verizon Wireless January 2011 - July 2011
The Academy at Rutgers for Girls in Engineering and Technology (TARGET) July 2010 - July 2010
Steven's Institute of Technology May 2009 - August 2009
The Academy at Rutgers for Girls in Engineering and Technology (TARGET) June 2008 - August 2008
Skills
Engineering, Simulations, Programming, Leadership, Robotics, Research, Matlab, Program Management, C, C++
Education
Relay Graduate School of Education 2014 — 2016
Master of Arts (M.A.) in Teaching, Mathematics Teacher Education, 7-12
Columbia University - Fu Foundation School of Engineering and Applied Science 2011 — 2013
Master's degree, Electrical Engineering
Rutgers, The State University of New Jersey-New Brunswick 2007 — 2011
Bachelor of Engineering (BEng), Computer Engineering, 3.853