Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Verizon Wireless Salaries. You can even request information on how much does Verizon Wireless pay if you want to. Learn about salaries, pros and cons of working for Verizon Wireless directly from the past employees.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
The State of Nebraska Department of Labor April 2015 - Present
Ameritas December 2012 - April 2015
Ameritas February 2012 - February 2013
Ameritas July 2008 - February 2012
Medco Health Solutions/Express Scripts August 2007 - May 2008
Northpointe Bank March 2006 - August 2007
Verizon Wireless March 2004 - February 2006
Verizon Wireless August 2003 - March 2004
JPMorgan Chase & Co. November 2002 - June 2003
Skills
Insurance, Health Insurance, Employee Benefits, Life Insurance, Lotus Notes, Fixed Annuities, Disability Insurance, Customer Service, Series 6, 401k, Underwriting, Term Life Insurance, Claim, General Insurance, Financial Services, Call Centers, Leadership, Mutual Funds, Financial Planning, Investments
Education
Concordia University, Nebraska 2011 — 2012
Master of Business Administration (M.B.A.), Marketing, 4.0
Concordia University, Nebraska 2009 — 2011
Bachelor of Arts (B.A.), Organizational Management, 4.0
Zane State College 2000 — 2002
Associate of Applied Science (A.A.S.), Multimedia, 3.5
Zane State College 2000 — 2002
Associate of Applied Science (A.A.S.), Marketing/Marketing Management, 3.5
Stanley Steemer June 2015 - Present
Bob Evans March 2015 - June 2015
Liberty Mortgage Company January 2015 - February 2015
Verizon Wireless November 2013 - June 2014
Verizon Wireless April 2009 - November 2013
Ohio Air National Guard May 2004 - May 2012
Verizon Wireless January 2007 - April 2009
Verizon Wireless February 2006 - January 2007
Best Buy January 2005 - March 2006
Education
Liberty University 2014 — 2016
Bachelor of Science, Interdisciplinary Studies
Community College of the Air Force 2004 — 2006
Associates of Applied Science, Logistics
Zenith Education Group November 2014 - Present
US Air Force Reserve September 2010 - Present
Corinthian Colleges, Inc. February 2011 - 2014
Verizon Wireless April 2009 - February 2011
Bank of America August 2008 - April 2009
Skills
Microsoft Office, Oral Communication, Written Communication, Analytical intuition..., Customer Service, Management, Leadership, Analysis, Training, Data Entry, Supervisory Skills, Troubleshooting, Critical Thinking, Employee Training, Testing, Access, Sales, Administration, Outlook, Leadership Development, Software Documentation, Team Building, Process Improvement, Budgets, Program Management, Security Clearance, Project Planning, Military, Quality Assurance, Policy, Government, Military Experience
Education
Community College of the Air Force 2011 — 2012
University of South Florida 2004 — 2008
Bachelor of Science, Biomedical Science
Verizon Wireless October 2013 - Present
Verizon Wireless (Worldwide Wireless) March 2012 - Present
Skills
Admissions, Social Networking, Public Speaking, Writing, English, PowerPoint, Word, Excel, Customer Service, Customer Relations, Diversity Training, Program Development, Higher Education, Mentoring, Administration, Advertising, Curriculum Development, Government Liaison, Microsoft Word, Telephone Skills, Microsoft Excel, Microsoft Office
Education
Concordia University-Irvine 2007 — 2011
Bachelor's degree, English Language and Literature, General
Verizon Wireless October 2007 - Present
Verizon Wireless February 2007 - Present
Verizon Wireless January 2005 - Present
Verizon Wireless June 2002 - Present
Verizon Wireless June 2002 - Present
Skills
Wireless, Direct Sales, Customer Experience, Call Centers, Telecommunications, Customer Retention, Customer Satisfaction
Education
Concordia University-River Forest 1998 — 2002
Bachelors of Liberal Arts in Business Management, Business Management
Verizon Wireless January 2011 - Present
General Datatech November 2009 - January 2011
Ericsson July 2009 - November 2009
Sprint December 2007 - July 2009
Sprint December 2005 - December 2007
Sprint November 2001 - December 2005
Sprint December 1999 - November 2001
Sprint December 1997 - December 1999
United States Air Force June 1995 - February 1998
United States Air Force February 1990 - June 1995
Skills
Security, VoIP, Troubleshooting, Wireless, Network Design, IP, Networking, MPLS, Testing, Project Management, Network Architecture, Enterprise Software, Management, Process Improvement, Computer Network..., Frame Relay, ATM networks, Switches, Telecommunications, WAN, Vendor Management, Integration, LAN-WAN, Cisco Technologies, Ethernet
Education
Strayer University 2004 — 2006
N/A
Community College of the Air Force 1990 — 1998
N/A
St. Louis Community College 1989 — 1990
N/A
Verizon Wireless Electronic TechnicianMotorola$
Skills
Wireless, Telecommunications, Mobile Technology, Mobile Devices, M2M, LTE, Direct Sales, Customer Satisfaction, Customer Retention, Customer Experience, Cold Calling, Cellular Communications
Education
Community College of the Air Force 1975 — 1984
Associate's degree, Avionics Maintenance Technology/Technician
Verizon Wireless March 2015 - Present
Total LIfe Changes, LLC 2015 - Present
White Sky June 2011 - April 2012
CoSentry January 2011 - January 2012
Mutual of Omaha January 2009 - January 2011
Qwest January 2004 - January 2009
Mid-Land Equipment January 2001 - January 2003
Hertz Equipment Rental January 1999 - January 2001
Quality Equipment Co January 1998 - January 1999
United States Air Force January 1993 - January 1998
Skills
SQL, Visio, Databases, Microsoft SQL Server, TCP/IP, Windows, Servers, Cloud Computing, Active Directory, HTML, Sales, Software Documentation, System Administration, Team Leadership, Time Management, Troubleshooting, VMware, Logistics, Microsoft Office, Outlook, Microsoft Excel, Insurance, Social Networking, SharePoint, Networking, Technical Support, Microsoft Word, PowerPoint, E-commerce, Inventory Management, Network Security, Telecommunications, VoIP, Call Centers, Customer Satisfaction, Direct Sales, Negotiation, Vendor Management
Education
Kaplan University 2010 — 2011
Associates, Information Technology
Community College of the Air Force
Inventory Management
Metro Community College
Information Technology; Networking
Village of Romeoville October 2003 - September 2015
Verizon Wireless April 2002 - November 2003
Hub Group April 2002 - October 2002
Verizon Wireless January 2000 - April 2002
Skills
Firearms, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Public Relations, Management, Outdoor Recreation, Taser, Traffic Enforcement, Cpr Certified, Police, Patrol, Enforcement, Interrogation, First Responder, Police Officers, Emergency Vehicle..., Crime Prevention, Criminal Investigations, Budgets, Public Speaking, Emergency Management, CRM Databases, Database Administration, Database Marketing, Homeland Security, Public Safety, Law Enforcement
Education
Concordia University Chicago 1991 — 1995
Bachelor's degree, Accounting and Business/Management
Crown Point High School 1988 — 1991
Verizon Wireless May 2015 - Present
Indiana Air National Guard October 2005 - Present
Badger Meter June 2011 - February 2015
Milwaukee Electronics Corp. May 2009 - June 2011
Engineered Systems Inc September 2004 - August 2005
Henry Electric June 2000 - August 2004
Skills
Root Cause Analysis, Process Improvement, Engineering, Continuous Improvement, Manufacturing, Troubleshooting, Lean Manufacturing, Analysis, Cross-functional Team..., Electronics, Data Analysis, Communication, System Installations, Programming
Education
Herzing University-Brookfield 2011 — 2014
Bachelor's Degree, Technology Management
Community College of the Air Force 2006 — 2014
Associate's Degree, Electronic Systems Technology
Indiana University—Purdue University Fort Wayne 2007 — 2009
Associate's Degree, Electrical Engineering Technology
Associated Builders & Contractors 2002 — 2005
Vocational Training, Electrical Systems
Delta Air Lines July 2015 - Present
Delta Air Lines February 2015 - July 2015
Delta Air Lines August 2014 - January 2015
Delta Air Lines April 2014 - August 2014
Delta Air Lines February 2013 - April 2014
Delta Air Lines January 2012 - February 2013
Delta Air Lines January 2011 - January 2012
Pokegama Golf Course August 2002 - August 2011
Verizon Wireless November 2009 - August 2010
University of North Dakota August 2008 - June 2009
Skills
Customer Service, Word, Microsoft Office, PowerPoint, Problem Solving, Administration, Excel, Teaching, Coaching, Scheduling, Analysis, Mentoring, Microsoft Excel, Pricing, Time Management, Forecasting, Training, Airlines, Commercial Aviation, Team Building, Program Management, Teamwork, Process Improvement, Aviation, Outlook, Airports, Sabre, Flights, Airline Management, Travel Management, Public Speaking, Recruiting, Analytics, Research, Inventory Management, Revenue Analysis, Yield Management, Process Scheduler
Education
The University of North Dakota 2008 — 2009
MBA, Management
Concordia College 2004 — 2007
Bachelor of Arts (BA), Business Management
Concordia College December 2013 - Present
Verizon Wireless February 2013 - December 2013
Verizon Wireless April 2012 - February 2013
HERO, Healthcare Equipment Recycling Organization October 2011 - December 2011
Station House Studios October 2011 - December 2011
Communication Studies Department, Concordia College August 2011 - December 2011
The Concordian Student Newspaper August 2011 - December 2011
Concordia College ITS Solution Center January 2009 - December 2011
Concordia On-Air Television Station January 2011 - May 2011
Grand Forks Park District May 2009 - August 2010
Skills
Graphic Design, Social Media, Writing, Public Speaking, Technology Support, Content Management, Customer Service, Sales, Technology, InDesign, Event Planning, Press Releases, Marketing, Adobe Creative Suite, Facebook, Public Relations, Leadership, Social Networking, Technical Support, Photoshop
Education
Concordia College 2007 — 2011
Bachelor, Public Relations, Print Journalism
Verizon Wireless February 2014 - Present
Rockwell Collins February 2012 - October 2013
US Air Force December 2010 - December 2011
US Air Force March 2011 - June 2011
US Air Force February 2010 - December 2010
United States Air Force July 2009 - February 2010
United States Air Force February 2009 - July 2009
United States Air Force September 2008 - January 2009
US Air Force April 2006 - August 2008
Skills
SATCOM, VSAT, RF, Microsoft Office, Calibration, Spectrum Analyzer, Modems, Microwave, management, BLOS, Time Management, Scheduling, Quality Assurance, Propagation, Troubleshooting, Test Equipment, Technical Training, Communications Planning, Site Surveys, Hubs, Broadcast, Radio, Signal Generators, Satellite, Telemetry, Multimeter, Antennas, Soldering, Public Speaking, Customer Service, Lean Thinking, Satellite Communications, Training, Military, Information Assurance, Security Clearance, CompTIA A+ Certification, Air Force, DoD, Networking, Defense, COMSEC, Military Operations, Systems Engineering, Computer Security, Security+, BMC Remedy, Routers, CCNA, Electronics
Education
Indiana Wesleyan University 2013 — 2015
Master of Science (MS), Management
Trident University International 2010 — 2013
Bachelor of Science, Information Technology Management, GPA: 3.54
Community College of the Air Force 2006 — 2012
AAS, Electronic Systems Technology
University of Maryland University College 2009 — 2009
College Mathematics, undergraduate studies
SSRS, LLC May 2011 - Present
Retake Your City, Inc July 2008 - Present
Corinthian Colleges, Inc. 2010 - 2011
Seed America, Inc September 2007 - July 2008
Merritt Hawkins January 2006 - October 2006
Biosan Labs May 2004 - January 2006
Verizon Wireless September 1998 - March 2002
United States Air Force August 1983 - August 1992
Skills
Strategic Planning, Leadership, Non-profits, Program Management, Nonprofits, Marketing, Training, Staff Development, Leadership Development, Team Building, Public Speaking, Coaching, Organizational..., Small Business, Entrepreneurship, Strategy, Team Leadership, Customer Service, Executive Coaching, Recruiting, Employee Training, Social Media, Public Relations, Event Planning, Budgets, Event Management, Fundraising, Sales, B2B, Consulting, New Business Development, Management, Management Consulting, Business Development, Selling, Start-ups, Contract Negotiation, Direct Sales, Sales Process, Business Planning, Marketing Strategy, Sales Operations, Networking, Business Strategy, Investments, Telecommunications, CRM, Strategic Partnerships, Sales Management, Lead Generation
Education
Regent University
Bachelor of Arts in Leadership Studies
Community College of the Air Force 1983 — 1992
Associate of Arts (AA), Personnel/Human Resource Management
Verizon Wireless May 2015 - Present
Harris CapRock Communications December 2012 - January 2015
Multiband February 2012 - November 2012
Telecommunications Systems June 2010 - March 2011
National Security Agency January 2009 - March 2010
United States Air Force April 2008 - March 2010
Skills
SATCOM, Fiber Optics, Wireless, Software Installation, Security Clearance, Microwave, Network Engineering, Telecommunication..., IP Transit, QPSK, DVB-S2, Satellite Networking, RF troubleshooting, FDMA, iDirect, Promina, NIPR, JWICS, SIPRNET, Fireberd, SHF, KIV-7, DAMA, Satellite Modems, VSAT, RF networks, Propagation, Electromagnetic Fields, RF Hardware, 802.11g, 802.11n, 802.11a, Interference..., FEC, QAM, Clocking, OSI Model, Networking, EIGRP, General Awesomeness, Antennas, Testing, Integration, Electronics, Computer Network..., Oral & Written..., RF, Satellite, Satellite Communications, Troubleshooting
Education
Full Sail University 2006 — 2007
Associates of Science, Recording Technology
Community College of the Air Force
Associates of Science, Electronic Engineering Technology
Apple, Inc. July 2015 - Present
Apple, Inc. February 2015 - July 2015
Verizon Wireless July 2013 - January 2015
Verizon Wireless August 2008 - June 2013
Verizon Wireless November 2007 - July 2008
Verizon Wireless October 2006 - October 2007
AT systems, Inc. October 2003 - November 2005
Knight Protective Services October 2003 - March 2004
Washtenaw County October 1996 - October 2003
Performance Network 1996 - 2003
Skills
Sales, Wireless, Retail, Leadership, Management, Team Building, Customer Retention, Quotas, Customer Satisfaction, Customer Experience, M2M, 4G, Cellular Communications, Forecasting, Mobile Devices, Inventory Control, Mobile Technology, Wireless Networking, Retail Sales, Troubleshooting, CDMA, Store Management, PowerPoint, Administration, iPhone, Blackberry, Cash Management, Windows, OS X, Merchandising, iPad, Retail Management, Customer Relations, Sales Coach, Android, Mac, Apple Pages, Apple Numbers, Apple keynote, iTunes, iMessage, Facetime, LTE, XLTE, Windows Phone, iPod, Microsoft Office, Firearms, Microsoft Excel
Education
Concordia University-Ann Arbor 2008 — 2010
Master's, Organizational Leadership and Administration
Concordia University-Ann Arbor 2000 — 2003
Bachelor's, Criminal Justice Administration
Washtenaw Community College 1991 — 2003
Associate's, General Studies
Titan Valuation October 2012 - Present
Concordia University Texas February 2012 - October 2012
Dell August 2010 - February 2012
Clearwire September 2009 - August 2010
GlobeTrack Wireless March 2009 - July 2009
AT&T Mobility May 2007 - March 2009
Verizon Wireless December 2000 - April 2007
Tandy Corporation July 1996 - September 2000
US Army July 1993 - July 1996
Skills
Salesforce.com, Microsoft Office, Sales Management, Direct Sales, Inside Sales, Sales Process, Operations Management, Account Management, Coaching, Customer Retention, Interviewing, Sales, Management, Interviews, Selling, Leadership, Customer Service
Education
Concordia University-Austin 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Concordia University-Austin 2005 — 2010
AA Behavioral Science, Behavioral Science
Colusa High School 1989 — 1993
High School, General
Verizon Wireless 2004 - Present
Verizon Wireless February 2003 - October 2003
Xerox 1997 - 2003
United States Air Force April 1992 - August 1996
Skills
Enterprise Mobility, Contract Negotiation, Contract Management, Nfc, ROI development, SCADA, Mobility Solutions, Consultative Selling, Federal Government, State Government, Healthcare Consulting, Military Experience, Military Operations, Selling, M2M, Healthcare Industry, AVL, Virtual Learning, Strategic Prospecting, Outsourcing, Solutions Marketing, Wireless, Leadership, Solution Selling, Mobile Devices, Sales, Sales Process
Education
Rochester Institute of Technology 1996 — 1998
BS in Business Management, Psychology / Information Systems
University of Maryland College Park 1994 — 1996
Associates in Business Management, Business
Community College of the Air Force 1992 — 1996
Associate's degree, Logistics, Materials, and Supply Chain Management
Verizon Wireless January 2010 - Present
Air National Guard February 2014 - Present
Air National Guard January 1995 - January 2014
Verizon Wireless January 2008 - January 2010
Verizon Wireless January 2005 - January 2008
Verizon Wireless January 2002 - January 2005
Cellular One Communications January 2001 - January 2002
Alltel Wireless January 2000 - January 2001
Skills
Cisco Technologies, Network Design, VoIP, Management, Troubleshooting, Wireless, IP, Telecommunications, Switches, TCP/IP, DoD, Data Center, Routers, Wireless Networking, WAN, Information Assurance, RF, Telephony, Security, Software Installation, Testing, Networking, Ethernet, Security Clearance, MPLS, Integration, LTE, Technical Support, Fiber Optics
Education
Community College of the Air Force 2013 — 2015
Associate’s Degree, Human Resources Management and Services
Community College of the Air Force 2001 — 2002
Associate's Degree, Electronic and Communications Engineering Technology
George C Wallace State Community College-Dothan 1992 — 1994
Associate's Degree, Industrial Electronics Technology
Mommy and Me September 2012 - Present
Wells Fargo Financial April 2009 - September 2012
Verizon Wireless October 2007 - April 2009
The Law Office of John P. Frye November 2005 - September 2007
U.S. Cellular February 2002 - October 2005
Skills
Agility, Goal-oriented..., Dedication to..., Highly Dedicated, Close Attention to..., Highly Reliable, Inventory Control, Microsoft Office, Sales Presentations, Sales Management, Customer Service..., Customer Satisfaction, Solving people related..., Customer Retention, Customer Engagement, Training Facilitation, Community Participation, Team Building, Team Leadership, Cultural Diversity, Consultative Selling..., Organizational Learning, Culture, Financial Reporting, Revenue Forecasting, Appointment Scheduling, Crew Scheduling, Organizational..., Strategic Communications, Internal Communications, Business Planning, Business Communications, Customer Service, Sales, Leadership Development
Education
Bluefield State College 2003 — 2012
Bachelor's Degree, Organizational Leadership
Concord University 1998 — 1999
N/A
Greenbrier East 1995 — 1998
Diploma High School
Deep Fiber Solutions, Inc. August 2015 - Present
Farmhouse South January 2011 - May 2015
Verizon Wireless March 2007 - April 2011
AT&T January 2004 - March 2007
U.S. Cellular February 1999 - December 2003
United States Air Force June 1991 - December 1997
Skills
Networking, Computer Network..., Troubleshooting, Integration, Satellite Communications, GSM, Cellular Communications, Project Management, Technical Support, DSL, Network Design, TCP/IP, VoIP, Microsoft Office, Mobile Communications, Nokia, Special Operations, Survival Skills, WLAN, Telecommunications..., Network Engineering, LAN-WAN, Cisco Technologies, Linux System..., Command Line, Windows, Solaris, Macintosh, Cisco, Sun, Fault Management, Systems Support, Nortel, EVDO, Wideband, Wireless Engineering, Electrical Engineering, network operations, Remedy ITSM, NetExpert, Documentation, Motorola, Resource Management, Escalations Management, MS Office, LTE, Microwave, SATCOM, hybrid fiber-coax, HFC
Education
East Tennessee State University
Mathematics, Computer Science
Community College of the Air Force 1991 — 1997
Electrical and Electronics Engineering, Wideband Communications
Office of the Comptroller of the Currency June 2011 - Present
Center for Innovation December 2010 - May 2011
Lender Processing Services, Inc. (LPS) February 2009 - August 2009
Lawgistic Partners, LLC and Lawgistic Partners AZ June 2008 - February 2009
Choice Financial Group September 2006 - July 2007
DC Office of the Attorney General 2006 - 2006
Verizon Wireless 2006 - 2006
Skills
Financial Analysis, Analysis, Banking, Microsoft Excel, Credit, Research, Risk Management, Capital Markets, Strategic Planning, Finance
Education
The University of North Dakota School of Law 2009 — 2011
Doctor of Law (J.D.)
University of St. Thomas School of Law 2007 — 2008
Law
Concordia College 2003 — 2007
B.A., Business, Political Science
LCWS 2006 — 2006
Henning High School 1999 — 2003
Diploma
Verizon Wireless April 2013 - Present
Huntel Communications, Inc. April 2008 - April 2013
Interactive Communication Systems 1994 - 2008
Nebraska Furniture Mart 1994 - 2000
Skills
Customer Service, Small Business, Sales Management, Consultative Selling, Account Management, New Business Development, Sales, Telecommunications, Solution Selling, Direct Sales, Strategic Planning, B2B, Sales Process, Team Building, Negotiation, Salesforce.com, Managed Services, Marketing, Business Development, Budgets, Selling, Call Centers, Security, Leadership, Wireless
Education
Peru State College 1990 — 1994
BS, Business Management
Community College of the Air Force 1989 — 1994
AAS, Avionics Systems Technology
Auburn Senior High 1984 — 1989
Verizon Wireless November 2012 - Present
Verizon Wireless September 2010 - November 2012
Verizon Wireless December 2008 - October 2010
Verizon Wireless 2004 - 2008
Jacobs Sverdrup 2003 - 2004
Qwest Communications 2001 - 2003
White House Communications Agency 1998 - 2001
United States Air Force 1986 - 2001
Skills
CCNA, JUNOS, Juniper, LAN/WAN, Cisco, Troubleshooting, MPLS, Network Engineering, Network Operations, Network Design, Wireless, LAN-WAN, Computer Network..., Cisco Technologies, IP, Telecommunications, Cellular Communications, TCP/IP, Switches, Frame Relay, Data Center, ATM networks, BGP, 4G, LTE, Wireless Networking, T1, OSPF, EVDO, Routing, WAN, CDMA, Security, DNS, CDMA2000, QoS, Routers, VoIP, Ethernet, SS7, WiMAX, SIP, WiFi, Networking, System Deployment, Network Architecture, Integration, Mobile Devices, SNMP, 3G
Education
Wawasee 1982 — 1986
Community College of the Air Force
National Institutes of Health November 2014 - Present
National Institutes of Health November 2013 - October 2014
Air Education and Training Command, US Air Force August 2012 - November 2013
Independent Consultant October 2004 - February 2013
Diversified Technical Services, Inc. November 2004 - August 2012
CH2M HILL June 2002 - October 2004
Verizon Wireless October 2001 - March 2002
Arrow Electronics July 2000 - August 2001
Air Force Personnel Center May 1996 - June 2000
Skills
Software Development, Software Project..., Requirements Analysis, PL/SQL, Database Administration, JavaScript, PHP, Oracle E-Business Suite, CSS, SQL*Plus, XHTML, Joomla, XML, Database Design, Integration, SQL, SDLC, Unix, Databases, Flash Professional, ActionScript, Active DoD Secret..., WordPress, Web Development, Web Applications, Microsoft SQL Server, Access, HTML, Linux, AJAX, SharePoint, Visual Basic, Visio, ASP, MySQL, Visual Studio, Oracle, Web Services, Windows, Data Modeling, Agile Methodologies, Programming, Software Design, SOA, Testing, Software Documentation, Scrum
Education
Webster University 1993 — 1995
MA, Computer Resources and Information Management
Wayland Baptist University 1987 — 1991
BS, Business / Computer Studies
Community College of the Air Force 1983 — 1985
AS, Information Systems Management
Blockbuster June 2008 - January 2014
Blockbuster, LLC June 2008 - January 2014
Verizon Wireless June 2006 - March 2007
Verizon Wireless July 2003 - June 2006
Verizon Wireless July 1999 - June 2003
Circuit City June 1998 - July 1999
United States Air Force July 1991 - December 1998
U.S. Air Force July 1991 - December 1998
Skills
Identifying cost..., Customer Satisfaction, Customer Retention, Hiring Practices, Hiring Employees, Inventory Control, Inventory Management, Financial Analysis, Financial Reporting, Employee Training, Multi-unit, Sales Commission, Quota Achievement, Marketing, Territory Account..., Territory..., Job Scheduling, Payroll, Operating Budgets, Pricing
Education
Colorado State Mesa University
Bachelor of Arts (B.A.), Business Management
University of Arizona 2000 — 2003
pending, Communications
Pima Community College 1997 — 1999
Associate of Arts (A.A.), General Studies
Community College of the Air Force 1994 — 1998
Associate of Arts and Sciences (A.A.S.), Security Administration
Page Plus Cellular May 2012 - January 2015
Rachel Wixey & Associates July 2010 - May 2012
Verizon Wireless April 2008 - April 2010
Skills
Human Resources, New Hire Orientations, Benefits Administration, Employee Relations, Onboarding, Unemployment Claims, Customer Service, FMLA, Performance Management, Employee Engagement, Personnel Management, Employee Benefits, Personnel Records, Compensation & Benefit, Recruiting, Management, Time Management, Microsoft Office, Interviews
Education
Wilmington University 2002 — 2003
Master of Science, Human Resources
Wilmington University 2000 — 2002
Bachelor of Science, Human Resources
Owens Community College 2007 — 2008
Associate of Applied Business, Supervision
Owens Community College 2005 — 2007
Associate of Arts, World Language Studies Concentration
Community College of the Air Force 1999 — 2000
Associate of Applied Science, Personnel Administration
Rose State College 1982 — 1986
Associate of Arts (A.A.), Business
Community College of the Air Force 1980 — 1986
Associate of Applied Science, Aircraft Powerplant Technology
Verizon Wireless November 2013 - Present
United States Air Force December 2005 - November 2013
Skills
Air Force, Military, National Security, Personnel Security, Physical Security, Security Operations, Law Enforcement..., Military Training, Security, Weapons Handling, Surveillance, Police, Criminal Justice, Operational Planning, Personal Security, Personal Protection, Crisis Management, Sales, Sales Management, Sales Operations, Direct Sales, Sales Process, Recruiting, Recruitment Advertising, Internet Recruiting, Marketing, Marketing Strategy, Marketing Communications, Market Research, Public Speaking, Public Relations, Strategic Planning, Event Planning, Market Planning, Media Planning, Critical Thinking, Problem Solving, Creative Problem Solving, Counterintelligence, Customer Service, Management, Team Leadership, Team Building, Customer Satisfaction, Security Clearance, Microsoft Office, Social Networking
Education
Ashford University 2012 — 2015
Bachelor's Degree, Organizational Business Management, 3.10
Community College of the Air Force 2006 — 2012
Associate of Arts (A.A.), Criminal justice
Nathan hale high school 2001 — 2004
General education, General Studies
Verizon Wireless October 2014 - Present
AT&T December 2000 - August 2014
AT&T December 2000 - July 2014
Skills
Pricing, Call Center, Telecommunications, Cross-functional Team..., Customer Satisfaction, Vendor Management, Sales Operations, Call Centers, Team Building, Wireless, Process Improvement, Sales Management, Telephony, Business Development, Account Management, Avaya, Ethernet, IP, MPLS, Direct Sales, DSL, Customer Experience, Customer Service, Broadband, Strategic Planning, Leadership, Product Management, Managed Services, Customer Retention, Coaching, Sales, VoIP, Training, Networking, Project Management, Team Management, Project Planning, Contract Negotiation, Strategic Partnerships, WAN, Troubleshooting, Optical Fiber, Telecommunications..., Provisioning, Mobile Devices, Unified Communications, Computer Network..., Team Leadership, Sales Process, Management
Education
Concordia University Chicago
Entrepreneur January 2007 - Present
Verizon Wireless 2008 - 2009
Globalcom April 2000 - April 2007
Cox Communications July 1997 - April 2000
Skills
Team Leadership
Education
Community College of the Air Force
Associate, Science
OSNovative Systems, Inc. January 2015 - Present
Gentiva Health Services February 2013 - September 2015
Ensign Group November 2011 - January 2013
NovaSom, Inc. March 2011 - November 2011
Verizon Wireless March 2010 - April 2011
St. Jude Medical Neuromodulation Division June 2008 - January 2010
Takeda Pharmaceuticals November 2007 - March 2008
Biotech Surgical March 2007 - October 2007
Pfizer Inc May 2002 - March 2007
Utah Department of Health August 2000 - March 2002
Skills
Computer skills, Salesforce.com, medical sales, Medical Sales, Managed Care, Healthcare, Medical Devices, Hospitals, Cardiology, Pharmaceutical Sales, Capital Equipment, Sales Management, Account Management, Cold Calling, Territory Management, Sales Operations, Sales, Leadership, Surgery, Home Care, Training, Sales Force Development
Education
University of Utah 2000 — 2001
BS, Behavioral Science and Health
Community College of the Air Force 1995 — 2000
A.S.A, Environmental Medicine Technology
Stonewall Jackson High School 1986 — 1990
High School Diploma
AT&T January 2013 - Present
AT&T October 2012 - January 2013
Verizon Wireless April 2010 - October 2012
United States Air Force November 2001 - November 2006
Suntree Cellular January 2000 - October 2001
Skills
Team Leadership, M2M, MDM, MRM, Account Management, Sales Prospecting, Cold Calling, Microsoft Office, Business Development, Sales Operations, Sales Funnels, Project Management, Territory..., MS Project, Network Communications, Technology Needs..., Marketing, Team Building, Customer Service, Multi Tasking, Public Speaking, Telecommunication..., Lead Management, Leadership Development, Cryogenics, Logistics, Fuel Systems, Customer Retention, Sales, Direct Sales, Solution Selling, Training, Cellular Communications, Managed Services, Master Data Management, Telecommunications, Wireless, Sales Process, Management, VoIP, Salesforce.com, Mobile Devices, Sales Management
Education
DeVry University 2007 — 2010
Degree: Bachelor of Science in Technical Management, Project Management
Community College of the Air Force 2001 — 2006
Florida Air Academy
Verizon Wireless July 2011 - Present
Verizon Wireless March 2009 - July 2011
Alltel Wireless September 2007 - January 2009
Alltel October 2006 - September 2007
Raytheon April 2005 - September 2006
United States Air Force January 2001 - April 2005
United States Air Force October 1994 - December 2000
Skills
Troubleshooting, RF, CDMA, LTE, EVDO, Cellular Communications, 4G, Integration, Microwave, RF Engineering, Wireless, Testing, Computer Network..., Wireless Networking, Engineering, Fiber Optics, Antennas, Backhaul, RAN, Optical Fiber, Ethernet, LAN-WAN, WiFi, Program Management, Cabling, T1, Network Engineering, Switches, GSM, ATM networks, Systems Engineering, IP, VoIP, TCP/IP, SIP, QoS
Education
University of Phoenix 2010 — 2014
Master of Business Administration (M.B.A.)
University of Phoenix
Bachelors, Information Technology
Community College of the Air Force
Associates, Avionics (Electronics)
PepsiCo July 2014 - Present
Pepsi Cola of Lincoln (LinPepCo) November 2013 - July 2014
Pepsi Cola of Lincoln (LinPepCo) September 2012 - November 2013
Verizon Wireless January 2011 - September 2012
Progressive Insurance August 2010 - December 2010
Opal Divine's Marina August 2010 - December 2010
Outback Steakhouse January 2010 - July 2010
Graze Inc. August 2007 - December 2009
Rastrelli's October 2005 - December 2007
Skills
Key Account Development, Management, Pricing, Inventory Management, Selling, Product Marketing, Retail, Product Development, Market Planning, Business Development, Team Building, Marketing Communications, Cross-functional Team..., Contract Negotiation, Social Media Marketing, Budgets, Advertising
Education
Concordia University, Nebraska 2013 — 2015
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General, 4.0
University of Iowa 2007 — 2009
Bachelor's Degree, Psychology, 3.0
Eastern Iowa Community College District 2005 — 2007
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.5
LeTourneau University
Unity Christian High School
Verizon Wireless April 2012 - Present
BAE Systems March 2011 - February 2012
Worldwide Information Network Systems, Inc. January 2009 - March 2011
Northrop Grumman Mission Systems April 2003 - December 2008
United States Air Force June 1999 - February 2003
United States Air Force May 1996 - May 1999
Skills
Solaris, NetApp, NAS, SAN, Storage Management, Oracle, Linux System..., SunSystems, CommVault, Cisco UCS, Data Domain Storage..., VMware ESX, Veritas Net Backup
Education
Community College of the Air Force 2000 — 2002
Associates Degree, Applied Science Information Technology
Verizon Wireless October 1992 - Present
New Jersey Air National Guard October 1992 - December 2008
Reliance Comm Tech October 1990 - September 1992
United States Air Force April 1984 - October 1990
Skills
Datacenter..., Cloud Computing, LTE, CDMA, Wireless, Cellular Communications, 4G, MPLS, Telecommunications, TCP/IP, IP, Ethernet, Switches, EVDO, SIP, QoS, UMTS, F5 GTM, Diameter, SS7, T1, LAN-WAN, Broadband, Computer Network..., Network Engineering, OpenStack, VMware Infrastructure, Storage Architecture, Cloud Storage
Education
Fairleigh Dickinson University 2008 — 2014
BAIS, Computer Technology/Computer Systems Technology
Community College of the Air Force 1985 — 2005
Associate of Science (A.S.), Telecommunications Technology/Technician
Verizon Wireless June 2014 - Present
Verizon Wireless May 2012 - June 2014
Verizon Wireless August 2010 - May 2012
Verizon Wireless November 2008 - August 2010
Skills
Microsoft Excel, Microsoft Word, Essbase, Financial Reporting, Ad Hoc Reporting, Financial Analysis, Business Analysis, Profitability Tracking, Customer Satisfaction, Sales Operations, Analysis, Sales, Finance, Sales Management, Coaching, Account Management, Customer Retention, Customer Service, Direct Sales, Leadership, Management, Team Building, Team Leadership, Telecommunications
Education
Concordia College 2000 — 2004
BA, Economics
Concordia College 2000 — 2004
BA, Business
Boeing June 2012 - Present
PDS Tech, Inc. October 2011 - June 2012
Alamogordo Daily News November 2007 - April 2008
Verizon Wireless June 2007 - November 2007
United States Air Force May 2001 - March 2004
United States Air Force September 1996 - May 2001
Skills
Customer Service, Microsoft Office, Program Management, Leadership
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Psychology
Community College of the Air Force 1996 — 2005
Associate's degree, Logistics, Materials, and Supply Chain Management
Concorde Career Colleges, Inc. March 2012 - October 2013
Verizon Wireless August 2003 - September 2012
Skills
Sales Operations, Customer Retention, Account Management, Direct Sales, Sales Process, Telecommunications, Microsoft Office, Bilingual, Call Centers, Email Marketing, Customer Service, Program Management, Customer Satisfaction, Sales, Customer Experience, Wireless, Possess the..., Familiar with ResMed..., Skilled in..., Respiratory Therapy, Respiratory Care, Respiratory Products, Respiratory Disease, Patient Safety, Patient Education, Direct Patient Care, Quality Patient Care, Patient Support, Salesforce.com, Solution Selling
Education
Concorde Career College-San Diego 2012 — 2013
Associate's degree, Respiratory Care Therapy/Therapist
Southwestern College 2001 — 2003
Associate of Arts (A.A.), Accounting
The Solomon Group, Inc. February 2013 - Present
Quick Technology June 2012 - January 2013
AT&T February 1999 - November 2011
Verizon Wireless September 1996 - December 1998
Raytheon Technical Services Company September 1994 - September 1995
United States Air Force January 1990 - September 1994
Skills
RF, Microwave, Multiplexers, Multiplexing, Digital, Analog, Electrical..., Wireless, Low Voltage, T1s
Education
Community College of the Air Force 1984 — 1994
Electrical, Electronic and Communications Engineering Technology/Technician
Georgia Military College-Atlanta Campus 1983 — 1983
Liberal Arts and Sciences/Liberal Studies
Rocks and Metal Jewelry Studio January 2014 - Present
Zale May 2012 - May 2013
Best Buy Mobile September 2010 - July 2012
Verizon Wireless April 2008 - August 2010
Skills
Apple OS, Windows 7, Android, Merchandising, Retail Management, Sales Management, Customer Satisfaction, Hiring, Customer Retention, Customer Relations, P&L, POS, Inventory Control, Word, Outlook, Sales Operations, Sales Process, Promotions, Scheduling, Coaching, Team Building, Inventory Management, Wireless, Buying, Billing, Consultative Selling, Problem Solving, Customer Service, Store Management
Education
Community College of the Air Force 2002 — 2004
North Central Texas Council of Governments April 2013 - Present
North Central Texas Council of Governments May 2005 - Present
Verizon Wireless 2005 - 2005
Skills
Microsoft Office, Active Directory, VMware, Windows Server, Windows, Servers, Troubleshooting, Windows Server 2003, XP, System Administration, Windows 7, Customer Relations, Desktop Support, Cisco, DNS, VMware ESX, DHCP, Citrix, Operating Systems, Linux, Hardware, VPN, Network Administration, Backup Exec, TCP/IP, Software Installation, Computer Hardware, Routers, Virtualization, SAN, Blackberry Enterprise..., Workstations, VoIP, WAN, Switches, Laptops, Storage, Data Domain, Tape Libraries, Unisphere, EMC Networker, Group Policy, EMCISA, EMCSA, CX4, PowerPath, Storage Migrations, Fibre Channel Protocol, Wireless Networking, Cisco IOS
Education
Community College of the Air Force 1980 — 1982
AAS, Avionics Technology
Monart School of the Arts March 2006 - Present
Verizon Wireless March 1994 - February 2001
Skills
Art, Watercolor, Printmaking, Teaching, Acrylic, Museums, Curriculum Design
Education
Concordia University Irvine 1994 — 2001
Education
Westmont College 1986 — 1990
BA, Art and Business
US Army, HRC May 2015 - Present
DHR, US Army Garrison February 2015 - May 2015
DHR, US Army Garrison February 2014 - February 2015
Verizon Wireless January 2011 - January 2014
United States Air Force June 2009 - June 2010
United States Air Force June 2008 - June 2009
United States Air Force June 2007 - June 2008
United States Air Force June 2006 - June 2007
United States Air Force June 2004 - June 2006
United States Air Force June 2002 - June 2004
Skills
Types 80 words per..., Dictation, Microsoft Office, Customer Service, Account Management, Sales Support, Documentation, Staff Training, Telecommunications, Office Administration, Filing, Call Centers, Troubleshooting, Weight Management, Annual Reports, Recognition Awards, Information Processing, Briefing, Process Improvement, Executive Calendar..., Coordinating Schedules, Coordinate Meetings, Leading Meetings, Supervisory Experience, Personnel Supervision, System Administration, Leave Administration, Life Insurance, Emergency Procedures, Electronic Filing, Receptionist Duties, Security Clearance, Accountability, Travel Arrangements, Defense, Military, Software Documentation, Policy, Training, Human Resources, Management, Team Building
Education
Southern Wesleyan University 2013 — 2015
Master of Business Administration (MBA)
Strayer University-South Carolina 2010 — 2012
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Community College of the Air Force 2003 — 2005
Associate's degree, Human Resources Management/Personnel Administration, General
Verizon Wireless March 2014 - Present
H-H Wireless October 2013 - February 2014
U.S. Cellular May 1998 - June 2013
Skills
Cellular Communications, EVDO, CDMA, Wireless, LTE, CDMA2000, TDMA, RF Engineering, Telecommunications, Wireless Networking, T1, Networking, Network Optimization, Backhaul, SS7, HSPA, 3G, Drive Test, iDEN, WiMAX, Wireless Broadband, 4G
Education
Community College of the Air Force
Electronic Systems Technology, Communication, General
Vernon College
Associate in Applied Science, Business Administration and Management, General
Tyco Integrated Security 2015 - Present
RadioShack January 2014 - April 2015
JCPenney 2012 - 2014
Coventry Health Care September 2010 - April 2012
Verizon Wireless June 2005 - August 2010
U.S. Air Force January 1995 - April 2004
Skills
Talent Acquisition, Employee Benefits, Temporary Placement, Corporate Law, Onboarding, Workforce Planning, Performance Management, Benefits Administration, New Hire Orientations, Applicant Tracking..., Employee Engagement, HRIS, Conflict Resolution, College Recruiting, Succession Planning, HR Policies, PeopleSoft, Labor Relations, Leadership Development, Organizational Design, Leadership
Education
Troy University 2007 — 2009
MS, Human Resource Managment
Saint Leo University 2000 — 2003
BS, Sociology
Community College of the US Air Force 2001 — 2002
A.A., Social Services
Community College of the US Air Force 2000 — 2001
A.A., Supply Chain Management
Altria August 2013 - Present
AT&T February 2012 - August 2013
AT&T February 2012 - November 2012
Verizon Wireless August 2011 - February 2012
Sears, Roebuck and Co. August 2011 - November 2011
AT&T June 2010 - August 2011
ARAMARK September 2008 - May 2010
Dobson Communications/AT&T September 2005 - September 2008
Sales, Anderson & Stephan August 2005 - September 2005
Cedar Fair Entertainment Company May 2004 - August 2005
Skills
Management, Sales, Leadership, Motivation, Inventory, POS, Schedules, Interviews, Hiring Crew, Retail, Sales Operations, Time Management, Customer Retention, Customer Satisfaction, Training, Team Management, Sales Management
Education
Concord University 2009 — 2011
Bachelor of Arts, Management/Marketing
Bluefield State College/New River Technical College 2006 — 2008
Associates Degree, Business Administration; Management/Marketing
Verizon Wireless November 2005 - Present
El Paso County Sheriff's Office September 2004 - October 2005
NTELOS December 1994 - August 2004
Skills
Networking, Program Management, CDMA, Telecommunications, RF, Wireless, Optimization, Network Design, IP, Integration, Ethernet, Network Engineering, VoIP, MPLS, Vendor Management
Education
Community College of the US Air Force 1976 — 1994
Digital Technology
Verizon Wireless August 2012 - Present
Credit Union of Vermont June 1993 - Present
JC Penney March 2010 - May 2012
JC Penney's March 2010 - May 2012
JC Penney's January 2010 - May 2012
Franklin Pierce University 2012 - 2012
Credit Union of Vermont August 1993 - January 2010
Credit Union of Vermont August 1993 - January 2010
Credit Union of Vermont January 1993 - January 2010
Advanced Answering Center January 1990 - August 1993
Skills
Customer Service, Sales
Education
Franklin Pierce University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Community College of Vermont 2007 — 2010
Associate of Arts and Sciences (A.A.S.), Multimedia Communications
Wright Interactive December 2012 - Present
The Art Institute of California, A College of Argosy University August 2011 - December 2012
Education Management Corporation April 2010 - December 2012
Verizon Wireless August 2004 - June 2009
United States Air Force November 2001 - May 2004
Skills
Dreamweaver, Web Design, Adobe Creative Suite, Photoshop, HTML, CSS, Illustrator, User Interface Design, Customer Service, Flash, Graphic Design, ActionScript, Microsoft Office, Teaching, Photography, User Experience, InDesign, Web Development, Public Speaking, Microsoft Excel, Microsoft Word, Mac OS X, Troubleshooting, Access, Windows, Technical Support, WordPress, Technical Writing, Event Planning, Business Strategy, Business Development, Business Analysis, Business Planning, Financial Analysis, Data Analysis, Market Analysis, Competitive Analysis, Project Management
Education
University of Redlands 2015 — 2016
Project Management Certificate
University of Redlands 2013 — 2015
Master of Business Administration (M.B.A.), Emphasis in Information Systems
The Art Institute of California-Inland Empire 2009 — 2012
Bachelor of Science, Web Design & Interactive Media
Community College of the Air Force 2002 — 2002
Communications Cable & Antenna Systems
SUNY Oswego Graduate Studies August 2015 - Present
Abbie Wolff January 2012 - Present
Albertsons April 2014 - June 2014
Verizon Wireless February 2014 - April 2014
Franklin County Community Action April 2013 - August 2013
Adecco Staffing, USA October 2011 - January 2012
Howard Center March 2011 - August 2011
TD Ameritrade June 2010 - June 2011
Shaw's Supermarkets May 2008 - May 2010
Carolyn's Red Balloon Enrichment Center April 2007 - August 2007
Skills
Customer Service, Microsoft Office, Psychology, Research, Sociology, Writing, Therapeutic Listening, Social Media, Cash Handling, Communication, Social Services, Activism, Childcare, Drawing, IT Solutions, Data Entry, Watercolor Painting, Digital Media
Education
State University of New York College at Oswego 2015 — 2016
Master of Arts (M.A.), Human Computer Interaction
Johnson State College 2010 — 2012
Bachelor of Arts (B.A.), Psychology, 3.6 GPA
Community College of Vermont 2009 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 4.0 GPA
Saint Michael's College 2007 — 2009
Psychology, 3.6 GPA
Bellows Free Academy of St. Albans 2003 — 2007
Diploma, College Preparatory, 3.6 GPA
MicroTrain Technologies September 2015 - Present
Ettleson Cadillac Buick GMC March 2014 - March 2015
Archive Systems March 2013 - March 2014
Mercedes Benz of Orland Park January 2013 - March 2013
Verizon Wireless 2012 - 2013
Estle Chevrolet Cadillac October 2011 - July 2012
Edward Jones March 2011 - September 2011
CarMax July 2010 - February 2011
Pier 1 Imports November 2009 - June 2010
Sodexo Incorporated September 2007 - May 2010
Skills
Public Relations, Fundraising, Customer Service, Strategic Planning, Sales, Editing, Public Speaking, Community Outreach, Troubleshooting, Computer Hardware..., Network Troubleshooting, Software Troubleshooting, Internet Troubleshooting, Car Loans, Loans, Negotiation, Lease Negotiations, Communication, Microsoft Office, Windows 7, Windows XP, Networking, Social Networking, Financial Services, Finance, Cloud Computing, Social Media, Document Management, ITIL, CompTIA A+, CompTIA Network+, MCSA, Team Building, Event Planning, Retail, Project Planning, SaaS, Marketing, Solution Selling, Management, Training, Leadership
Education
Microtrain 2015 — 2015
CompTIA A+, CompTIA Network+, ITIL, MCSA
Concordia University Chicago 2006 — 2010
BA, Communication (Minors Marketing and Management)
ANW Wireless/US Cellular August 2013 - Present
Verizon Wireless August 2011 - August 2013
Flextronics February 2011 - August 2011
Nationwide Insurance August 2009 - February 2011
Skills
Customer Service, Microsoft Office, Call Centers, Sales, Customer Satisfaction, Troubleshooting, Outlook, Process Improvement, Time Management, Team Building
Education
Hampshire High School 2008 — 2012
High School Diploma, Communication and Media Studies
Concord University 2008 — 2009
Broadcast Journalism
Verizon Wireless April 2013 - Present
Verizon Wireless July 2011 - March 2013
Verizon Wireless November 2008 - July 2011
Verizon Wireless April 2006 - November 2008
Verizon Wireless February 2003 - April 2006
United States Air Force December 1997 - December 2001
United States Air Force September 2000 - October 2001
United States Air Force 1998 - 2000
Skills
Training, Sales, Merchandising, Customer Satisfaction, Wireless, Customer Retention, Telecommunications, Process Improvement, Call Centers, Customer Service, Sales Operations, Direct Sales, Retail Sales, Customer Experience, Team Leadership, Cellular Communications, Management, Quotas, Mobile Devices, Team Building, Leadership, 4G, Contract Negotiation, Team Management, Retail, Troubleshooting, Coaching, Inventory Management, Mobile Technology, Employee Training, Sales Management, Sales Process, Solution Selling, B2B, Cold Calling, M2M, Competitive Analysis, Forecasting, Strategy, Technical Support, Leadership Development
Education
Community College of the Air Force 1997 — 2001
United States Air Force-retired August 2013 - Present
United States Air Force June 2009 - Present
Verizon Wireless August 2013 - August 2014
Verizon Wireless August 2013 - August 2014
Contingency Response Group Anderson Air Force Base June 2006 - June 2009
Contingency Response GroupYokota AB Japan December 2004 - June 2006
United States Air Force February 1994 - December 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, HTML, Budgets, Public Speaking, Editing, Strategic Planning, Java, Negotiation, Air Force, Analysis, Command, Defense, DoD, Government, Human Resources, Leadership, Logistics Management, Management, Military, Military Experience, Military Operations, National Security, Operational Execution, Personnel Management, Program Management, Project Planning, Security Clearance, Situational Leadership, Staff Development, Team Building, Team Leadership, Top Secret, Training
Education
Embry-Riddle Aeronautical University 2009 — 2012
Bachelor of Science, Business Administration
Airman Leadership School 2006 — 2006
Associates of Applied Science, Avaition Operations
Community College of the Air Force 2005 — 2006
Associates of Applied Science, Operations
Verizon Wireless February 2012 - Present
Ingram Micro April 2012 - September 2012
Dish Network Echostar March 2004 - November 2011
TRC Lending March 2003 - January 2005
Best Buy September 1996 - March 2004
Skills
Strategic Planning, Selling, Product Management, Business Planning, Product Marketing, Marketing Strategy, Account Management, Profit Maximization, Budget Setting, Forecasting, Consulting, Sales Management, Relationship Marketing, International Sales, International Marketing, Product Launch, Analytics, Market Planning, Business Strategy, Leadership, Market Analysis, Key Account Management, Management, Competitive Analysis, Team Leadership, Contract Negotiation, Go-to-market Strategy, Cloud Computing, Team Building, Sales Operations, Negotiation, Budgets, Business Development, Multi-channel Marketing, Sales, B2B, CRM, Telecommunications, Salesforce.com, Cross-functional Team..., Retail, Channel Partners, Strategic Partnerships, Marketing, Marketing Management, Sales Process, New Business Development, Lead Generation, Channel, Cloud Marketing
Education
University of La Verne 2009 — 2012
2012 MBA, Business Sales and Marketing, 3.5
Concordia University-Irvine 2005 — 2006
BA, Business, 3.5
Fullerton Community College 2002 — 2004
A.A, Business Management
Verizon Wireless March 2008 - Present
Verizon Wireless May 2005 - February 2008
Verizon Wireless January 2005 - May 2005
Verizon Wireless December 2003 - January 2005
Walt Disney World August 2000 - January 2001
Skills
Wireless, M2M, Direct Sales, Sales, Customer Retention, Telecommunications, Salesforce.com, Mobile Devices, Sales Operations, Cold Calling, Quotas, Cellular Communications, B2B, Customer Experience, 4G, Solution Selling, Sales Process, Unified Communications, VoIP
Education
Concordia College 1997 — 2001
Political Science
Oak Grove Lutheran High School 1993 — 1997
DC Department of Youth Rehabilitation Services (DYRS) October 2014 - December 2014
Internal Revenue Service November 2013 - May 2014
Verizon Wireless February 2010 - November 2013
Andrews Air Force Base October 2009 - May 2012
Capital One September 2008 - December 2009
Wells Fargo February 2007 - September 2008
Skills
Technical Support, Account Management, Customer Service, Operations Management, Billing Systems, Remedy Ticketing System, Microsoft Office, Flight Mechanics, Electrical Engineering, Management
Education
Community College of the Air Force 2010 — 2011
Technical Certifiate, Aerospace, Aeronautical and Astronautical Engineering
ProMedica March 2015 - Present
Colonial Life May 2008 - March 2015
AccuQuote 2007 - 2008
Life Fitness 2007 - 2008
American Pharmaceutical Partners 2006 - 2007
OfficeMax April 2005 - March 2006
W.W. Grainger 2004 - 2005
Verizon Wireless 2004 - 2005
The Bradford Group May 2000 - June 2002
UPS May 1996 - August 2000
Skills
Strategic Communications, Strategic Planning, Transformational..., Talent Management, Talent Acquisition, Organizational..., Leadership Development, Training and Development, Recruiting, Human Resources, Strategic Sourcing, Sourcing, Behavioral Interviewing, Targeted Selection..., Conducting Interviews, Personality Assessment, Screening, Applicant Tracking..., Taleo, College Recruiting, Onboarding, Employee Benefits, Performance Management, Servant Leadership, HRIS, Succession Planning, Internet Recruiting, Workforce Planning, Sales, Technical Recruiting, Executive Search, Benefits Negotiation, Situational Leadership, Leadership, Training, Management, Coaching, Temporary Placement, Hiring
Education
Concordia University Chicago
Bachelor of Arts (BA), Organizational Leadership
Harper College
Certificate, Human Resource Management
Roosevelt University
Human Resources Management/Personnel Administration, General
Greenbrier Valley Medical Center, Ronceverte, WV November 2014 - Present
Pocahontas Memorial Hospital May 2011 - November 2014
U.S. Cellular August 2008 - May 2011
Verizon Wireless November 2006 - May 2008
Skills
Active Directory, Project Management, Disaster Recovery, IT Management, Windows, Security, HTML, Crystal Reports, VMware, Network Administration, Vendor Management, Troubleshooting, Windows Server, SharePoint, System Administration, HIS Implementation, Microsoft Exchange, HMS, Microsoft Office, Technical Support, Servers, EHR, HL7, Help Desk Support, Windows 7, Training, Software Documentation, Marketing
Education
Liberty University 2014 — 2016
Bachelor of Science (BS), Networking & Security
National Institute of Technology 2002 — 2002
Networking Certificate
Concord University 1997 — 2001
Verizon Wireless March 2011 - Present
Verizon Wireless March 2006 - March 2011
Education
Concordia College 1998 — 2002
Advertising and Public Relations
Verizon Wireless December 2014 - Present
United States Air Force January 2014 - January 2015
United States Air Force December 2010 - December 2013
United States Air Force July 2009 - December 2010
Skills
Air Force, Military Operations, Security Clearance, Leadership, DoD, Military, Customer Service, People Skills, Emergency Management, Information Assurance, Aircraft, Microsoft Office, Top Secret, Office Administration, Microsoft Excel, Process Improvement, Team Leadership, Microsoft Word, Operations Management, Security, Aerospace, Military Aviation, Aviation, Data Entry, Federal Government, Inspection, Logistics, PowerPoint, Risk Management, Systems Management, Security Management, Computer Security, Written & Verbal..., Personal Development, Siemens HiPath, Motivation, Outlook, Presentations, Safety, Sales, Cellular Communications, Solution Focused
Education
Community College of the Air Force 2009 — 2014
Information Management, Information Technology
SPS Commerce September 2012 - Present
TCF Bank February 2012 - August 2012
APAC Customer ServicesFargo, N October 2011 - March 2012
Verizon Wireless January 2010 - October 2011
State Bank & Trust August 2008 - January 2010
Skills
Microsoft Office, Inside Sales, Direct Sales, Account Management, Banking, Customer Service, Team Leadership, Social Networking, Outlook, Teamwork, Loans, Mortgage Lending, Listener, Public Speaking, Social Skills, Communication, Analytical Skills, Flexibility, Team Building, Leadership, Client Rapport, Strategic Planning, Organization, Time Management, Innovator, Creativity, Personal Values, Integrity, Respect, Dedicated Professional, Professional..., Reliable, Loyal, Positive Can-do Attitude, Energetic team player, Confidence Building, Self-driven, Eagerness to Learn, Salesforce.com, Sales, Retail Sales, B2B, EDI, Sales Presentations, Cloud-based, Sales Operations, Selling, SaaS, Sales Management, Lead Generation
Education
Concordia College 2006 — 2009
BS, Business Management
Ada Borup High School
High School
First National Bank Mahnomen Twin Valley August 2013 - Present
Bell State Bank & Trust November 2012 - August 2013
Bell State Bank and Trust March 2011 - November 2012
Verizon Wireless October 2010 - March 2011
First National Bank of Mahnomen MN May 2010 - August 2010
Skills
Credit, Customer Service, Banking, Retail Banking, Microsoft Excel, Microsoft Word, Loans, Lines Of Credit, Teller Operations, PowerPoint, Leadership, Consumer Lending, Finance, Commercial Lending
Education
Concordia College 2007 — 2010
BS, Business Management
Washington Nationals January 2011 - June 2014
Livanta, LLC December 2009 - December 2010
Unisys September 2008 - December 2009
Cogent Communications January 2006 - September 2008
Myspace April 2007 - September 2007
Verizon Wireless January 2007 - March 2007
United Equity April 2002 - January 2006
United States Air Force August 1995 - February 2000
Skills
Troubleshooting, Cisco Technologies, Disaster Recovery, TCP/IP, Operating Systems, Switches, VMware, Data Center, Network Security, Information Technology, Technical Support, Software Documentation, Hardware, Citrix, Routers, Software Installation, Servers
Education
Community College of the Air Force 1995 — 2001
BS, Network Information Systems, Aircraft Avionics and Electronics
Verizon Enterprise Solutions August 2014 - Present
Verizon Enterprise Solutions Group March 2012 - Present
Verizon Wireless September 2011 - February 2012
Verizon Wireless January 2010 - August 2011
Verizon November 2008 - December 2009
Verizon Wireless April 2007 - October 2008
Verizon Wireless April 2005 - March 2007
Verizon Wireless August 2003 - March 2005
Verizon Wireless July 2000 - July 2003
GTE Wireless 1997 - 2000
Skills
Marketing, Segmentation, Strategic Partnerships, Product Management, Vendor Management, Market Planning, Product Marketing, Web Marketing, Project Management, Field Marketing, Cross-functional Team..., Competitive Analysis, Telecommunications, Marketing Strategy, Management, National Promotions, Pricing Strategy, Market Research Project..., Corporate Communications
Education
Concordia College
B.A., Business Administration, Spanish, International Business
Thunderbird School of Global Management
MBA, International Marketing / Management
Diversified Maintenance Systems, LLC March 2014 - Present
Aeotek May 2013 - March 2014
DENTALWORKSUSA October 2012 - April 2013
New York Life Insurance Company March 2008 - February 2012
Express Dental November 2004 - February 2008
Verizon Wireless July 2000 - September 2004
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Team Building, Coaching, Teaching, Account Management, New Business Development, Sales, Call Centers, Management, Teamwork, Outlook, Customer Satisfaction, Healthcare, Leadership, Insurance, Time Management, Training
Education
Florida School of Insurance 2008 — 2008
Licensed Life Insurance Agent, Life Insurance and Variable Annuity
Concorde Career Institute-Tampa 1991 — 1992
Certified Dental Assistant, Dental Assisting/Assistant
Colegio Serafin de Asis 1977 — 1985
Fuel Facility Mangement September 2011 - Present
Verizon Wireless August 2008 - August 2011
Bed Bath & Beyond May 2007 - August 2008
Skills
Wiring, Installation, Mechanisms, Mobile Phone Industry, Sales, Management, Firearms, Fixing
Education
Concord University 2001 — 2001
No degree, Biology, General
West Virginia State University 1999 — 2001
No degree, Biology, General
Department of Veterans Aa February 2014 - Present
Trinity Services inc July 2013 - February 2014
Department of Veterans Affairs January 2013 - June 2013
City of Little Rock April 2012 - January 2013
Verizon Wireless January 2012 - April 2012
18 Air Force - U.S. Air Force July 2008 - September 2011
U.S. Air Force January 1999 - September 2011
U.S. Air Force May 1991 - May 1999
Skills
Microsoft Office, Hazardous Materials..., Loading, Forklift Operator, Unix, OSHA, Air Freight, LAN/WAN, Quality Assurance, Strategic Planning, Customs Clearance, Supervisory Skills, Budget Management, Scheduling, Phone Skills, Dispatching, Logistics, Training, Military Experience, Military, Air Force, Hazardous Materials, Command, Operational Planning, Security Clearance, Military Operations, Defense, Military Logistics, Organizational..., Operations Management, Program Management, Afghanistan, Instructor-led Training, Leadership, Team Building, Transportation, Aerospace, DoD, Aviation, Emergency Management, Budgets, Customs Regulations, Military Training, National Security, Process Scheduler, Tactics, Telephone Skills, Top Secret
Education
Southern Illinois University 2009 — 2010
Community College of the Air Force 2004 — 2007
Associate of Applied Science, Instructor of Technology and Military Science
Community College of the Air Force 2004 — 2006
Associate of Applied Science, Transportation Management
Community College of the Air Force
Associate of Applied Science, Aviation Operations
Verizon Wireless October 2013 - Present
Pyramid Consulting May 2013 - October 2013
Serco September 2012 - May 2013
FastTrack Communications, Inc. July 2010 - September 2012
Serco April 2008 - July 2010
OpVista May 2007 - October 2007
COLORADO SPRINGS UTILITIES August 2003 - May 2007
ADVA OPTICAL NETWORKING June 2001 - April 2002
NORTEL NETWORKS October 1999 - June 2001
Newbridge Networks February 1990 - October 1999
Skills
Network Design, ATM networks, DWDM, Telecommunications, Wireless, Ethernet, Frame Relay, Cisco Technologies, TDM, Transmission, SDH, Fiber Optics, Optical Fiber, T1, Networking, Network Architecture, DSL, VoIP, IP, Network Engineering, OSPF, Metro Ethernet, Microwave, Cisco IOS, Network Administration, LAN-WAN, Security, WAN, Optical Transmission, Telephony, Broadband, Routers, MPLS, Routing, BGP, Sales Engineering, Switches, Troubleshooting, TCP/IP, Computer Network..., ATM, ROADM, Carrier Ethernet, NMS, ISDN
Education
Community College of the Air Force
Associate of Applied Science, Electronic Systems Technology
Northeast High School
Presidio Real Estate Utah June 2015 - Present
United States Air Force August 2012 - Present
Equity Real Estate, LLC June 2014 - June 2015
National Association for Gun Rights December 2011 - August 2012
United States Air Force July 2009 - August 2012
24 Hour Fitness December 2008 - July 2009
Verizon Wireless December 2007 - August 2008
Radisson October 2007 - December 2007
P.F. Chang's China Bistro January 2007 - December 2007
Skills
Customer Service, Public Speaking, Government, Sales, Team Building, Training, Social Media, Team Leadership, Public Relations, Research, Event Planning, Marketing, Nonprofits, Microsoft Word, Community Outreach, Politics, Political Campaigns, Legislative Research, Legislative Relations, Firefighting, Entrepreneurship, Action Sports, Microsoft Office, Microsoft Excel, CPR Certified, Event Management, Sports, Coaching, Sports Management, Class B CDL, Aviation, General Aviation, Real Estate, Military Aviation, Aircraft Maintenance, PowerPoint
Education
Utah Valley University 2009 — 2016
Bachelor's degree in Aviation Science, Aviation Administration/Management
Community College of the Air Force 2012 — 2015
Associate of Applied Science (AAS), Fire Science/Fire-fighting
Verizon Wireless October 2011 - Present
Verizon Wireless October 2008 - October 2011
CTIA 2005 - October 2011
Verizon April 2005 - October 2008
Nextel October 2003 - April 2005
Motorola October 2000 - October 2003
Nortel Networks May 1999 - August 1999
Skills
Product Development, Product Management, Product Marketing, Mobile Applications, User Experience, Systems Engineering, System Testing, User Acceptance Testing, Location Based Services, Data Network, Wireless, Mobile Security, Telematics, Financial Modeling, Financial Analysis, Project Management, M-Health, M-commerce, Mobile Payments, Policy Writing, Marketing Strategy, New Business Development, Mobile Commerce, Mobile Devices, Telecommunications, M2M, Strategic Partnerships, Mobile Advertising, Cross-functional Team..., Business Strategy, Business Development, Competitive Analysis, VoIP, Mobile Technology, GSM, Go-to-market Strategy, IP, Integration
Education
The George Washington University - School of Business 2004 — 2008
MBA
Concordia University 1997 — 2000
B.Eng
Verizon Wireless July 2014 - Present
Leader Communications Inc. (LCI) March 2013 - July 2014
First Choice Coffee January 2012 - March 2013
FurstPerson November 2008 - January 2011
Itt Technical Institute March 2006 - November 2008
Pepsi December 2005 - February 2006
US Air Force November 1985 - December 2005
USAF 1986 - 2001
Skills
Applicant Tracking..., College Recruiting, Onboarding, Employee Relations, Talent Acquisition, Recruiting, Technical Recruiting, Interviews, Human Resources, HRIS, Talent Management, Sourcing, Performance Management, Internet Recruiting, Hiring, New Hire Orientations, Staffing Services, Job Fairs, Temporary Placement, Training, Personnel Management, Management, Screening Resumes, Screening
Education
DeVry Online Campus 2004 — 2007
Technical Managment, Business
DeVry University 2004 — 2007
Technical Management, HR/IT
Community College of the Air Force 1985 — 2005
Associates, Human Resources, Information Technology
Hallandale High School 1981 — 1985
Diploma, N/A
Francis Tuttle Technology Center
Verizon Wireless January 2015 - Present
Verizon Wireless June 2011 - January 2015
ADP, Inc. July 2001 - June 2011
Computer Associates 1993 - 2001
Towers Perrin 1986 - 1992
Skills
SaaS, Contract Management, Vendor Management, Business Alliances, Strategic Partnerships, Account Management, Analysis, CRM, Cloud Computing, Enterprise Software, Management, Negotiation, Outsourcing, Professional Services, Strategy, Cross-functional Team..., Process Improvement
Education
Concord Law School - Kaplan University 2002 — 2006
Executive Juris Doctor, Concentration in Law & Technology
Kaplan College of Professional Studies 2001 — 2001
Paralegal Diploma
Rutgers, The State University of New Jersey-Camden 1982 — 1987
BA, History
Rutgers University-New Brunswick 1980 — 1982
Verizon Wireless September 2012 - Present
Motorola November 2003 - August 2012
Mobile Devices, Motorola December 1998 - November 2003
Skills
Software Project..., GSM, CDMA, Handsets, Wireless, Deliverables, UMTS, LTE, Testing, Cellular, Requirements Analysis, PMP, Integration, Mobile Devices, Program Management, Software Development, Telecommunications, Documentation, Mobile Communications, Product Development, Process Development, Engineering, Engineers, Cross-functional Team..., Systems Engineering, Mobile, Six Sigma, Schedules, Android, Quality Assurance, Embedded Systems, Mobile Applications
Education
Concordia University
Bachelor's degree, Computer Science
Verizon Wireless 2009 - Present
Verizon Wireless January 2008 - July 2009
Norlight Telecommunications September 2000 - January 2008
U.S. Air Force June 1993 - September 2000
Skills
Computer Network..., VoIP, Telecommunications, Switches, Wireless, MPLS, Networking, Cisco Technologies, Data Center, Routers, T1
Education
Community College of the Air Force
Associate, Electronic Systems Technology
University of Maryland University College
A.A., Computer Studies
University of Wisconsin-Milwaukee
MasTec Advanced Technologies July 2009 - Present
AMN Healthcare March 2008 - January 2009
Nurses Rx 2008 - 2009
Insight Business 2005 - 2007
Charter Communications January 2004 - January 2006
Comcast Cable 2001 - 2003
Verizon Wireless 1988 - 2001
Education
Concordia College 1998 — 2000
Marketing Management
Iowa Central 1980 — 1982
AA, Business
FiberLight, LLC May 2014 - Present
Verizon Wireless September 2013 - Present
CCI Systems, Inc October 2012 - Present
Time Warner Cable January 2008 - July 2012
Bellsouth January 2000 - January 2007
U.S. Air Force January 1996 - January 2000
Skills
Cisco Technologies, Telecommunications, Ethernet, VoIP, Network Design, Switches, IP, Troubleshooting, Network Engineering, LAN-WAN, Data Center, DWDM, Firewalls, Computer Network..., SDH, WAN, Optical Fiber
Education
Okaloosa-Walton Community College 1998 — 2000
A.S, Electronics Engineering Technology Degree
Community College of the Air Force 1996 — 1998
A.S, Avionics Technology
Grantham University
B.S, Electronic Engineering Degree
Verizon Wireless November 2007 - Present
Verizon Wireless / Legacy Alltel 2006 - Present
Alltel April 2006 - November 2007
BOC/Odom's Tennessee Pride October 2002 - April 2006
USAF January 1995 - October 2002
Education
Community College of the Air Force
AS, Electronic Systems
Southern Illinois University, Carbondale
BS, Industrial Engineering
Alere Wellbeing April 2011 - Present
Microsoft Corporation September 2007 - April 2011
Gymtechnik January 2009 - March 2011
Blue Cross Blue Shield August 2003 - September 2007
Verizon Wireless November 2000 - April 2003
ConneXt April 1998 - November 2000
Air Canada January 1997 - April 1998
Skills
C#
Education
Concordia University
BS, Computer Science
Verizon Wireless July 2011 - Present
Verizon Wireless April 2010 - June 2011
Verizon Wireless April 2009 - April 2010
Alltel Wireless April 2004 - April 2009
Alltel Wireless December 1994 - April 2004
United States Air Force February 1991 - October 1994
United States Air Force June 1985 - January 1991
Skills
Computer Network..., Networking, Wireless, Troubleshooting, Telecommunications, VoIP, IP, Switches, Network Design, TCP/IP
Education
DeVry University 2009 — 2012
Bachelor's Degree, Technical Management
Community College of the Air Force 1991 — 1994
Associate's Degree, Electronic Systems Technology
Verizon Wireless March 2014 - Present
Verizon Wireless January 2005 - March 2014
Skills
Wireless, LTE, Mobile Devices, Telecommunications, Vendor Management, VoIP, 4G, Mobile Communications, Mobile Technology, GSM, CDMA, Customer Experience, Cellular Communications, Wireless Networking, Networking
Education
Concordia University-River Forest 1997 — 2001
Bachelor of Arts, Communications and Exercise Science
Suburban Bethlehem Lutheran School August 2015 - Present
Baltimore Lutheran School August 2010 - August 2015
Verizon Wireless December 2009 - August 2010
Walmart January 2009 - December 2009
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Teaching, Research, Public Speaking, Customer Service, English, Social Media, Tutoring, Editing, Teamwork, Event Planning, Creative Writing, Proofreading, Copy Editing, Literature, Telephone Skills, Curriculum Development, Curriculum Design, Time Management, Facebook
Education
Concordia University-Seward 2007 — 2009
Secondary Education Endorsement, English and Speech/Drama
Central Missouri State University 2000 — 2002
Bachelor's degree, Speech Communication and Rhetoric
Astellas Pharma July 2015 - Present
Astellas Pharma December 2014 - July 2015
Astellas Pharma April 2011 - December 2014
Baxter Healthcare December 2007 - April 2011
Verizon Wireless January 2001 - November 2007
SunSource March 2000 - November 2000
Skills
Sales Management, Pharmaceutical Industry, Sales Operations, Customer Service, Microsoft Technologies, Retail, Sales, Marketing Research, Cross-functional Team..., Product Launch, Analytics, Process Improvement, Team Building
Education
Concordia University Chicago 1993 — 1995
Bachelor of Education, Education
Illinois State University 1989 — 1993
Bachelor of Arts, English
Proviso West High School 1985 — 1989
High School, All
Verizon Wireless ConsultantIntegrated Building ServicesNovember 2001 - October 2005
USAF 1997 - 2001
Skills
Contract Negotiation, Wireless, Vendor Management, Team Building, Customer Satisfaction, Operations Management, Customer Retention, Retail, Sales, Facilities Management, Sales Operations, Team Leadership, Process Improvement, Telecommunications, Call Centers
Education
Community College of the Air Force 1997 — 2000
AAS, Computer Information Systems
Saint Leo University 1987 — 1999
BA, Human Resource Management
Verizon Wireless August 2013 - Present
Verizon Wireless June 2005 - May 2012
Sprint August 2004 - June 2005
Qwest Wireless April 1998 - August 2004
US West Wireless March 1997 - April 1998
US Air Force June 1987 - November 1996
Skills
CDMA2000, EVDO, RF design, Wireless Networking, Wireless, LTE, IP, CDMA, 4G, Cellular Communications, Microwave, RF Engineering, RF, WiMAX, UMTS, Telecommunications, 3G
Education
Community College of the US Air Force 1994 — 1996
AAS, Electronics
Verizon Wireless February 2005 - Present
Skills
Unix, Wireless, SQL, Telecommunications, Business Analysis
Education
Concordia University-River Forest
Bachelor of Arts (B.A.), Mathematics
Northern Illinois University
Master's degree, Computer Science
Charter Title & Escrow Services, Inc. December 2014 - Present
Regent Financial Group January 2014 - November 2014
Bank of the West January 2013 - December 2013
1st State Bank January 2012 - December 2012
Verizon Wireless February 2011 - January 2012
Skills
Customer Service, Loans, Mortgage Lending, FHA, Mortgage Banking, Microsoft Office, Social Networking, Telecommunications, Credit Analysis, USDA, First Time Home Buyers, Windows, Mobile Devices, Customer Relations, Refinance, Sales Operations, Sales Support, VA, Conventional, Debt Consolidation, New Home Sales, Residential Lending, Credit Turn Downs, Title Insurance, Escrow, Real Estate Closings, Real Estate Taxes
Education
Concordia University-Seward 2006 — 2011
Bachelor of Arts, Business Administration
Seward High 2003 — 2006
High School Diploma
Verizon Wireless June 2014 - August 2014
National Hockey League June 2013 - August 2013
Westerly Liquor Inc. April 2012 - January 2013
United States Air Force April 2008 - April 2012
Skills
Databases, Networking, Active DoD Secret..., Electronics, Training, Maintenance & Repair, Quality Assurance, Technical Writing, Inspection, Security, Team Leadership, Program Management, Soldering, Rational DOORS, Microsoft Office
Education
Rutgers, The State University of New Jersey-New Brunswick 2012 — 2015
Bachelor’s Degree, Computer Engineering
Community College of the Air Force 2010 — 2011
Associate of Arts and Sciences (AAS), Avionics Systems Technology
eHealth Technologies March 2015 - Present
eHealth Technologies October 2014 - March 2015
SmartSource Technical Staffing Solutions February 2014 - October 2014
The Friendly Home March 2013 - February 2014
Verizon Wireless September 2001 - February 2013
United States Air Force September 2002 - January 2008
AT&T Mobility / Airwaves Wireless June 1999 - September 2001
Frontier Wireless Corp. June 1997 - June 1999
Skills
Telecommunications, Wireless, Customer Service, Customer Satisfaction, Cellular Communications, Mobile Devices, Microsoft Office, Adobe Creative Suite, Online Marketing, Leadership, iPhone, Sales, Team Building, HTML, Web Development, SEO, Social Media, Marketing Strategy, Social Media Marketing, Web Design, Online Advertising, Network Administration, VMWARE, Citrix, Microsoft Exchange..., Active Directory, LAN/WAN, Cloud Computing, Server Virtualization, Information Security
Education
Community College of the Air Force 2002 — 2006
Associate of Science (A.S.), Workforce Development and Training
University of Arizona 2002 — 2006
Bachelor of Technology (B.Tech.), Information Technology
Monroe Community College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Police Science
Alliant Energy June 2010 - Present
RockAuto, LLC February 2006 - September 2010
Verizon Wireless 2005 - 2006
United States Air Force 2001 - 2005
Batteries Plus 1999 - 2001
Skills
Windows Server, Troubleshooting, Microsoft Office, Cisco IOS, Active Directory, Windows 7, Cisco Technologies, Access, Process Improvement, VoIP, VPN, Software Documentation, Networking, Network Administration, Disaster Recovery, Cisco Call Manager, Visio, Windows XP
Education
Madison Area Technical College 2011 — 2013
Associate’s Degree, Computer Systems Administration, 3.167
Madison Area Technical College 2007 — 2010
Associate’s Degree, System, Networking, and LAN/WAN Management/Manager, 3.32 GPA
Community College of the US Air Force 2001 — 2002
Technical Training J3ABR2A636 008, Aircraft Electrical & Environmental systems maintenance, Distinguished Graduate
Madison Area Technical College 1996 — 1998
Associate’s Degree, Automobile/Automotive Mechanics Technology/Technician
Madison Lafollette High School 1991 — 1995
High School, Academic
Verizon Wireless April 2015 - Present
AAI Corporation November 2006 - April 2014
Scout Boats August 2005 - November 2006
United States Air Force July 1997 - July 2005
Skills
Troubleshooting, Linux, Aerospace, Windows, Aircraft, Manufacturing, Integration, DoD, Red Hat Linux, Android, Security Clearance, Cisco Technologies, UAV, Simulations, Training, Computer Hardware, Network Administration, Network Security, Microsoft Office, SATCOM, Synthetic Aperture Radar, Crypto, TCP/IP, Software Integrations, Hydraulics, Work Ethic, Work Orders, Blueprint Reading, Schematic, ESD control, Lean Manufacturing, Flight Safety, Flight Simulation, Hardware Installation, Hardware, Aircraft Maintenance, Military, Earned Value Management, Defense, Information Assurance, C4ISR, Military Experience, Military Operations, Tactical Data Links, COMSEC, Military Aviation, SIGINT, Continuous Improvement, Air Force, Systems Engineering
Education
Community College of the Air Force 1997 — 2005
Aerospace Technologies, Air and Space Operations Technology
Community College of the US Air Force
Associates in Aerospace Technology, Aeronautical/Aerospace Engineering Technology/Technician
Community College of the US Air Force
Associates in Aerospace Technology, Aeronautical/Aerospace Engineering Technology/Technician
Community College of the US Air Force
Associate's degree, Aeronautical/Aerospace Engineering Technology/Technician
Community College of the US Air Force
Associate's degree, Aeronautical/Aerospace Engineering Technology/Technician
Verizon Wireless March 2010 - Present
Verizon Wireless November 2010 - March 2011
Altell Communications January 2009 - May 2009
Alltel Communications September 2007 - January 2009
Midwest Wireless 2005 - 2007
Skills
Customer Service, Human Resources, Interviews, Sales, Call Centers, Recruiting, Wireless, Coaching, Team Leadership, Call Center, Training, Employee Relations, Customer Experience, Project Management, Telecommunications, Troubleshooting, Customer Retention, Team Building
Education
Concordia College 1997 — 1999
Bachelor of Science, Organizational Management/Communications
United States Air Force January 2013 - Present
Verizon Wireless January 2011 - January 2013
Fuddruckers September 2006 - January 2011
Skills
Leadership, Process Improvement, Program Management, Team Leadership, Team Building, Training, Customer Service, Project Management, Microsoft Office, Management, Operations Management, Strategic Planning, Analysis, Microsoft Excel, Six Sigma, Government, Continuous Improvement, Budgets
Education
Community College of the US Air Force 2014 — 2014
University of Pittsburgh 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Verizon Wireless May 2015 - Present
Verizon Wireless June 2014 - May 2015
Verizon Wireless May 2013 - May 2014
Skills
Direct Sales, Customer Experience, Wireless, Account Management, Sales Operations, Leadership, Management, M2M, Solution Selling, Team Leadership, Sales Process, Team Building
Education
The University of North Dakota 2011 — 2013
Master's degree, Business Administration
Concordia College 2006 — 2009
Bachelors, Business Management
Bank of America March 2014 - March 2015
Bank of America July 2013 - February 2014
Bank of America September 2012 - July 2013
Bank of America August 2011 - September 2012
Bank of America March 2011 - August 2011
Verizon Wireless December 2001 - August 2010
United States Air Force September 1995 - January 1998
United States Air Force October 1991 - September 1995
Skills
Call Centers, Customer Service, Sales, Banking, Customer Experience, Customer Satisfaction, Customer Retention, Account Management, Analysis, Credit, Process Improvement, Finance, Loans, Credit Cards, Risk Management, Relationship Management, Training, Leadership, Business Analysis, Time Management, Financial Analysis, Management, Payments, Team Management, Financial Services, Outlook, Access, Team Building, Coaching, Teamwork, Team Leadership, Software Documentation, Operations Management, Data Analysis, Portfolio Management, Performance Management, Budgets, Mortgage Banking, Loan Servicing, Mortgage Servicing, Cash Management, Cross Selling, Business Development, Analytics, Fraud
Education
Tidewater Community College 2015 — 2015
Certified Biller and Coding Specialist, Medical Billing and Coding
Community College of the US Air Force
Strayer University
University of Maryland College Park
Verizon Wireless July 2011 - Present
Verizon Wireless October 2001 - July 2011
Skills
Telecommunications, Wireless, Cellular Communications, Computer Network..., CDMA, LTE, Customer Satisfaction, Troubleshooting, Switches, Wireless Networking, T1, 4G, 3G, EVDO, IP, Microwave, RF
Education
Concordia University-Seward 1991 — 1994
Bachelor's degree, Theology/Theological Studies
Johnson County Community College 1987 — 1989
Associate of Arts (A.A.), General Studies
Medtronic Diabetes December 2012 - Present
Tuesday Morning Inc November 2010 - November 2012
MediAsyluM LLC May 2008 - May 2011
KCI November 2006 - January 2009
Nextel Communications March 2002 - April 2003
CompUSA June 2001 - March 2002
Verizon Wireless September 2000 - May 2001
Wireless USA November 1999 - July 2000
United States Air Force June 1994 - June 1998
Skills
Business Acumen, Management, Leadership, Motivation, Communication, Sales, Negotiation, Persuasion, Perseverance, Project Management, Organization, Time Management, Problem Solving, Planning, Attention To Detail, Administration, Teamwork, Information Technology, Needs Identification, Marketing, Training
Education
Texas State University 2003 — 2005
Bachelors of Applied Arts, and Sciences
Community College of the Air Force 1994 — 1998
Associate of Applied Science, Information Systems Technology
Color Image Designs September 2011 - Present
Verizon Wireless April 1998 - September 2009
Skills
Research, Customer Satisfaction, Microsoft Office, Apparel, Quality Assurance, Customer Service, Budgets, Team Building, PowerPoint, Microsoft Excel, Marketing Strategy, Social Media Marketing
Education
Concordia College 1993 — 1997
Bachelor of Arts, Chemistry & Biology
Progressive Insurance January 2002 - January 2003
Progressive Insurance 2002 - 2003
Verizon Wireless January 2000 - January 2002
Sacramento Municipal Utility District January 1991 - January 2000
US Army January 1987 - January 1990
United States Air Force January 1982 - January 1986
Skills
Property & Casualty..., Customer Service, Microsoft Office, Process Improvement, Microsoft Word, Management, Microsoft Excel, Public Speaking, Strategic Planning, Negotiation, Claim, Casualty, Training
Education
JCCoE U.S Army Quartermaster School
Certification, Food Preparation/Professional Cooking/Kitchen Assistant
Community College of the Air Force
Certification, Airframe Mechanics and Aircraft Maintenance Technology/Technician
East High School
High School Diploma
Language Testing International, Inc. May 2013 - Present
Verizon Wireless August 2002 - February 2010
Skills
Customer Service..., World Class Customer..., Sales Operations, Sales, Customer Retention, Customer Service, Marketing, Account Management, Microsoft Word, Microsoft Excel, B2B, Troubleshooting, Software Documentation, Call Centers, Customer Satisfaction, English, Proofreading, Translation, Editing, Foreign Languages, Microsoft Office, Spanish, Language Testing
Education
Concordia College-New York 2008 — 2013
Clarins Group February 2014 - January 2015
SIXTY Hotels 2014 - June 2014
Verizon Wireless January 2013 - May 2013
Liquid Technology Inc. 2010 - 2010
Dominican College July 2008 - June 2009
EXPRESS October 2007 - December 2007
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Zoho CRM, Dreamweaver, SAP Business Software, Mac OS X, Windows, Zoho, OS X, Customer Service, Outlook, Sales, Sales Management, Event Planning, Leadership, Microsoft Office, Event Management, Social Media, Time Management
Education
Concordia College-New York 2009 — 2012
Bachelor of Science (B.S.), Business Administration
Dominican College of Blauvelt 2007 — 2009
Otsuka America Pharmaceutical, Inc. (OAPI) January 2013 - Present
Sunovion Pharmaceuticals Inc. August 2008 - January 2013
Sunovion Pharmaceuticals Inc. March 2006 - August 2008
Janssen, Pharmaceutical Companies of Johnson and Johnson March 2005 - March 2006
Verizon Wireless March 2004 - March 2005
DBL Distributing August 2002 - September 2003
MCI Worldcom February 1993 - July 2001
Skills
Sales Management, Direct Sales, Team Leadership, Team Management, Strategic Planning, Business Strategy, Leadership Development, National Sales Training, Strategic Negotiations, Sales Management..., Emotional Intelligence, Performance Management, Performance Improvement, Performance Consulting
Education
Concordia University-Austin 2012 — 2014
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
University of Sioux Falls 1994 — 1996
Bachelor of Arts (B.A.), Business Administration and Management, General
Vermont Teddy Bear Company February 2011 - Present
Verizon Wireless November 2003 - November 2009
Adelphia February 1998 - November 2002
Skills
Self-motivated..., High Energy Level, Straight Talking, caring, Customer Service, Event Planning, Leadership, Microsoft Office, PowerPoint, Problem Solving, Quality Assurance
Education
Community College of Vermont 1997 — 2000
Associates, Business Administration, Management and Operations
Hill House High School 1980 — 1984
Verizon Wireless Customer Service SupervisorVerizon WirelessApril 2011 - Present
Skills
Published Author, Public Speaking, Creative Writing, Customer Service, Sports Coaching, Business Coaching, Mentoring, Organization Skills, Management, Sales, Leadership, Team Leadership, Strategic Planning
Education
Concordia University Chicago 1996 — 2000
Bachelor of Arts (B.A.), Communication and Media Studies