Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Comerica Bank March 2015 - Present
Kilkenny Sales January 2013 - March 2015
Viking Group Inc. September 2014 - December 2014
Kenona Industries August 2013 - October 2013
Fifth Third Bank September 2009 - December 2012
Verizon Wireless 2007 - 2009
Circuit City 2004 - 2007
Skills
Sales, Leadership, Direct Sales, Customer Service, Management, Team Building, Profit, Inside Sales, Sales Process, New Business Development, Cross Selling, Sales Operations, Sales Presentations, P&L Management, Building Relationships, Solution Selling, Team Leadership, Cross-functional Team..., Cold Calling, Retail, Time Management, Recruiting, Merchandising, Inventory Management, B2B, Business Development, Call Centers, Marketing, P&L, Business Planning
Education
Davenport University 2013 — 2014
Master of Business Administration (MBA), Strategic Management, 3.778
Davenport University 2012 — 2013
Bachelor of Business Administration (BBA), Strategic Management, 3.51 with Honors
Grand Rapids Community College 2008 — 2012
Associates, Business Administration
Gov John R. Rogers High School 1996 — 1998
Diploma, General
Alcatel-Lucent January 2014 - Present
Cisco Systems 2010 - 2013
Verizon Wireless 2009 - 2010
Cisco Systems 2004 - 2008
Cisco Systems 2000 - 2004
Cisco Systems 2000 - 2000
Cisco Systems 1999 - 2000
Cisco Systems 1998 - 1999
Enstar Networking Corporation 1996 - 1998
Skills
Data Network, ATM networks, Cisco Routers, Software Defined..., TCP/IP protocols, MPLS, TCP/IP, Cisco Technologies, OSPF, QoS, Switches, Data Center, Wireless, Systems Engineering, LAN-WAN, Strategic Communications, Program Management
Education
Daniel Webster College
B.S. Aviation Management, Magna Cum Laude
Southern Methodist University School of Engineering and Applied Science
Networking Technologies Certificate Program
U.S. Cellular October 2014 - Present
Verizon Wireless 2011 - 2014
Verizon Wireless August 2009 - October 2011
Verizon Wireless November 2009 - August 2011
Verizon Wireless July 2005 - July 2009
Skills
Selling, Wireless, Customer Satisfaction, Sales, M2M, Sales Presentations, Customer Retention, Telecommunications, Management, Team Leadership, Cold Calling, Direct Sales, Customer Experience, Sales Process, Call Centers, Solution Selling, Cellular Communications, Retail, Sales Operations, B2B, Mobile Devices, Quotas, Business Development, Business Strategy, Managed Services, Salesforce.com, 4G, Account Management
Education
Dana College 2000 — 2004
Bachelor of Science (BS), Business Administration and Management, General
millard west 1996 — 2000
General, High School/Secondary Diplomas and Certificates
Sprint February 2005 - January 2013
Verizon Wireless July 2000 - January 2005
Skills
Windows 7, Microsoft Office, Call Centers
Education
Dakota Wesleyan University 1990 — 1995
Bachelor, Business Marketing
Bock Technologies, Inc October 2011 - Present
Verizon Wireless 2010 - 2012
Skills
Customer Service, Sales, Public Speaking, System Integration for..., Leadership, Projection, Teaching, Biblical Studies, Lighting, Management
Education
Dallas Christian College 2006 — 2007
Saint Louis Christian College, Dallas Christian College 2005 — 2006
Kohl's Department Stores January 2015 - Present
Kohl's Department Stores March 2014 - December 2014
VHA April 2011 - December 2013
CIGNA November 2010 - March 2011
Experian March 2009 - March 2010
The Beryl Companies May 2007 - March 2009
AT&T 2005 - May 2007
AT&T Mobility June 2003 - May 2007
Verizon Wireless August 1998 - November 2002
Skills
Call Centers, Process Improvement, Management, Avaya, Microsoft Office, Business Process, Workforce Management, Human Resources, Healthcare, CRM, Leadership, Analysis, Forecasting, IVR, Customer Experience, Vendor Management, Strategic Planning, Customer Service, Budgets, Genesys, Contact Centers, Salesforce.com, Operations Management, Coaching, Sales, Time Management, Project Planning, Crystal Reports, IEX, Contact Center..., Call center start-up, Scheduling Tools, Technical Support, Troubleshooting, Cloud Applications, Telecommunications, SaaS, Business Analysis, Recruiting, Hiring, Help Desk Support
Education
Dallas Baptist University 2001 — 2003
Bachelors, Business Management
University of North Texas 1991 — 1994
Biology
Athens High School 1985 — 1989
Verizon Wireless August 2014 - Present
Equinox Chemicals, LLC April 2007 - March 2014
The Pub March 2006 - November 2007
Circuit City July 2005 - April 2007
Sprinkler System Repair Service May 2004 - August 2005
Snipes Finer Foods February 2002 - May 2003
Skills
Chemistry, Organic Chemistry, Analytical Chemistry, Laboratory Safety, Fire Safety, Laboratory Equipment, Raw Materials, Process Simulation, GMP, Process Optimization, Materials, MSDS, Hazardous Materials..., Distillation, Vacuum Distillation, Chemical Processing, Scale Up, Gas Chromatography, Quality Assurance, Data Analysis, Product Development, Hazardous Waste..., RCRA, Inventory Management, Employee Training, Cost Management, Equipment Maintenance, NIOSH, CFATS, Forklift Operator, Direct Sales, Customer-focused Service, Customer Retention, Rotary Evaporator, Retail Sales, Stocking, UV/Vis, HPLC, Microsoft Office, Vacuum Pumps, Data Entry, Loss Prevention, Bartending, Hand Tools, Customer Service, FTIR, Management, Manufacturing, Quality Control, Mass Spectrometry
Education
Darton College 2013 — 2015
Associates of Business Administration, Business Administration, Management and Operations
Dell June 2011 - Present
Verizon Wireless February 2009 - May 2011
Autodesk July 2008 - February 2009
MTN June 2007 - June 2008
Verizon Wireless August 2004 - June 2006
Skills
Telecommunications, Team Management, Project Management, Negotiation, Project Planning, Team Leadership, Strategic Planning, Network Design, TCP/IP, VPN
Education
Damascus University 1991 — 1997
Bachelor's degree, Electrical and Electronics Engineering
Verizon Wireless May 2010 - Present
Verizon Wireless January 2008 - May 2010
Verizon Wireless January 2004 - January 2008
Verizon Wireless December 2001 - January 2003
Ameritech Cellular March 1997 - May 2001
Champs Sports March 1994 - June 1997
Skills
Quotas, Wireless, Cellular Communications, Telecommunications, M2M, Direct Sales, Long Distance, Customer Retention, Solution Selling, Cold Calling, Customer Satisfaction, Customer Experience, Call Center, Mobile Technology, Mobile Devices, Retail, Sales, Merchandising, Retail Sales, Inventory Management, Management, Broadband, Unified Communications, Managed Services, Loss Prevention, Mobile Communications, B2B, Sales Presentations, Smartphones, Telemarketing, Sales Operations, Leadership, 4G, Wireless Broadband, CDMA, Telephony, LTE, Product Management, Networking, Hiring, Blackberry, P, Store Management, Profit, Pricing
Education
Edwin Denby High School 1993 — 1995
Graduate, Business Administration and Management, General
Davenport University
Degree not completed, Business Management
Verizon Wireless August 2012 - Present
Grow Now Consulting January 2005 - Present
Verizon Wireless January 2009 - July 2012
KB Home 2006 - 2007
Antares Homes 2003 - 2005
Engle Homes/Newmark Homes-Technical Olympic 2001 - 2003
US Home Corporation 1997 - 2000
Skills
Direct Sales, Sales Process, Wireless, Sales Management, Solution Selling, Account Management, Training, Cross-functional Team..., Leadership, Customer Service, Committed to..., Product Marketing, Sales Operations, Sales, Salesforce.com, B2B, Project Planning, Coaching, Contract Negotiation, Management, Telecommunications, Contract Management, Negotiation, Team Leadership, Marketing, Project Management, Budgets, Process Improvement, Recruiting, Enterprise Software, Leadership Development, Cold Calling, Customer Retention
Education
Dallas Baptist University
The University of Texas at Austin
Verizon Wireless April 2014 - Present
VERIZON WIRELESS September 2011 - April 2014
Verizon Wireless November 2010 - October 2011
J.A.M. Distributing October 2009 - November 2010
Skills
Customer Satisfaction, Direct Sales, Customer Retention, Wireless, Telecommunications, Account Management, Sales Process, Solution Selling, Sales Management, Quotas, Sales Operations, Sales, Mobile Devices, B2B, M2M, Customer Experience, Team Leadership, Cold Calling, Customer Service, Team Building, Leadership, Call Center, Merchandising, Retail, Selling, Sales Presentations, Salesforce.com, CRM, Cellular Communications, Performance Management, Call Centers
Education
Dallas Baptist University 2004 — 2006
M.A, Management
Dallas Baptist University 2002 — 2004
BA, Communications
Eluviis June 2014 - Present
T-Mobile September 2011 - July 2014
T-Mobile December 2009 - September 2011
Verizon Wireless October 2005 - August 2009
William Blair and Company June 2001 - October 2003
International Institute for Sustainable Development (IISD)- Geneva, Switzerland December 1999 - March 2000
Skills
Wireless, Sales, Strategic Sales, Fortune 500, Complex Sales, Account Management, Salesforce.com, Strategic Partnerships, Direct Sales, Sales Management, Solution Selling, Telecommunications, Business Strategy, International Sales, Leadership, Sales Process, Team Building, Sales Operations, Product Management, Cold Calling, Mobile Technology, Sales Presentations, Cloud Computing, Project Planning, Management, Business Development, B2B, Strategy, Customer Retention, Contract Negotiation, Selling, Enterprise Software
Education
Dartmouth College 1997 — 2001
BA, Economics, Environmetal Studies, Anthropology
C.H. Robinson September 2013 - Present
Verizon Wireless September 2012 - March 2013
Time Warner Cable March 2012 - September 2012
Charter Communications July 2009 - March 2012
Farmers Insurance January 2007 - July 2009
Skills
Sales, Logistics, 3PL, Account Management, Customer Service, Microsoft Office, Avaya, Transportation Planning, Employee Training, Marketing Communications, Management, Leadership, Cold Calling, Sales Process, Team Leadership, Strategic Planning, Sales Management, Operations Management, Marketing
Education
Davenport University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Marketing, 3.59
Verizon Wireless August 2014 - Present
Verizon Wireless June 2013 - Present
Skills
Program Management, Project Management, Data Analysis, Telecommunications, Wireless, Requirements Analysis, SDLC, Agile Methodologies, Mobile Devices, Integration, Unix, VoIP, Quality Assurance, Coaching, Team Facilitation, Team Leadership, Change Management, Strategy, Business Process..., Team Building, CRM, Training, Vendor Management, Leadership, E-commerce, Business Process, Software Project..., Product Management, Cloud Computing, Digital Marketing, Social Media Marketing, Business Analysis, Software Development, Process Improvement, Management, Cross-functional Team..., Account Management, Marketing, Strategic Planning
Education
The University of Texas at Dallas - School of Management 2013 — 2015
MS, Coaching and Organizational Development
Rutgers University-New Brunswick 2014 — 2014
Mini MBA, Digital Marketing
Dallas Baptist University 2005 — 2008
Bachelor's - Business, Management Information Systems
Inspiring Everyday Women January 2009 - Present
Sacramento Tapestry Director, The BAM Project September 2011 - September 2012
Compass Coaching Network June 2009 - September 2010
Verizon Wireless October 2001 - July 2010
Nurturing Beauty January 2004 - February 2010
Skills
Entrepreneurship, Published Author, Coaching, Motivational Speaking, Small Business, Leadership Development, Executive Coaching, Personal Development, Business Coaching, Public Speaking, Business Development, Fundraising, Team Building, Marketing, Social Networking, Leadership, Consulting, Life Coaching, Start-ups, Workshop Facilitation, Training, New Business Development, Online Marketing, Emotional Intelligence, Staff Development, Networking, Social Media Marketing, Conflict Resolution, Time Management, Organizational..., Career Development, Management, Nonprofits, Marketing Strategy, Lifestyle Coaching, Employee Training, Strategic Planning, Career Counseling
Education
Grand Canyon University 2013 — 2015
Christian Studies
Davenport University 1990 — 2003
Business Admin
Southwest Airlines April 2015 - Present
BEAUTY CLINIC MED SPA January 2013 - Present
Diana's School of Yoga November 2013 - Present
VERIZON WIRELESS October 2012 - April 2015
AT&T BUSINESS SOLUTIONS July 2012 - October 2012
Verizon Communications July 1997 - December 2011
Excel Telecommunications January 1996 - July 1997
Skills
Project Management, Account Management, Telecommunications, Marketing Strategy, Social Networking, Analysis, Social Media, Marketing Research, Cross-functional Team..., Event Planning, Product Development, Customer Education, Travel Management, Business Travel, Content Writing, Branding and Marketing, Technical Writing, Graphic Design, Creative briefs, New Product Development, Seminars, Marketing, Leadership, Event Management, Management, Training, Strategic Planning, Customer Service
Education
Dallas Baptist University 2000 — 2004
Bachelor of Business Studies, Marketing
Wireless Vision (T Mobile) April 2014 - Present
Verizon Wireless November 2013 - April 2014
Verizon Wireless August 2013 - November 2013
Skills
Wireless, Telecommunications, Call Centers, Sales, Customer Experience, Customer Service, Team Building, Account Management, Employee Training, Sales Management, Customer Retention, Sales Operations, Direct Sales, Sales Process, Coaching, Solution Selling
Education
Dana College 1993 — 1998
Bachelor of Education (BEd), English Language and Literature, General
Dana College 1993 — 1998
Bachelor's degree, English/Language Arts Teacher Education
Verizon Wireless December 2010 - Present
Cannon/Precision Painting September 2006 - December 2010
Skills
Sales Growth, Inside Sales, Inventory Control, Employee Management, Invoicing, Billing, Estimates, Bids, Outgoing, Wireless, Mobile Devices, Customer Satisfaction, Sales
Education
Davenport University 2009 — 2010
Bachelor of Business Administration (B.B.A.), Finance, General
Grand Rapids Community College 2007 — 2009
Associate of Arts (A.A.), Business/Marketing
Time Warner Cable September 2012 - Present
Time Warner Cable February 2011 - September 2012
Verizon Wireless November 2009 - September 2010
Skills
Troubleshooting, Networking, Computer Hardware, Network Administration, Sales, Computer Software, Cellular Communications, Telecommunications, Telephone Skills
Education
Guilford Technical Community College 2013 — 2015
Associate of Science (A.S.), Networking Technology, A
Virginia Commonwealth University 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Psychology, A
Danville Community College 2004 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities, A
Starbucks March 2015 - Present
Choices, Inc. February 2014 - Present
Verizon Wireless November 2012 - August 2013
Starbucks July 2010 - November 2012
U.S. Cellular November 2006 - February 2010
Skills
Customer Experience, Team Leadership, Training, Retail, Customer Retention, Team Building, Leadership, Management, Customer Service, Customer Satisfaction, Sales, Employee Relations, Interviews, Human Resources, Sales Management, Inventory Management, Loss Prevention, Store Management, Retail Sales, Time Management, Hiring, Process Scheduler, Outlook, Data Entry, Merchandising, Inventory Control, Sales Operations, Microsoft Publisher, Microsoft Office, Visio
Education
Colorado State University-Global Campus 2013 — 2014
Bachelor's degree, Business Management, Human Resources
Danville Area Community College 2000 — 2002
Associate's degree, Business Administration and Management, General
Vincennes University 1999 — 2000
Associate's degree, Business Administration and Management, General
MetroPCS September 2007 - December 2011
Verizon Wireless April 2006 - July 2007
T-Mobile December 2003 - May 2005
Abacus Communications 2000 - 2002
Education
Dallas Baptist University
Psychology; psychology, religion; sociology
Quicken Loans June 2012 - Present
Verizon Wireless February 2011 - June 2012
Verizon Wireless February 2006 - May 2011
Verizon Wireless July 2005 - March 2006
Verizon Wireless September 2003 - February 2006
Skills
Deliver customer..., Training & Development, Customer Retention, Change Management, Product Management, Executive Coaching, Telecommunications..., Microsoft Office, Customer Satisfaction, Adobe Connect, Cisco Webinar, Employee Training, Analysis, Process Improvement, Troubleshooting, Coaching, Leadership, Call Center, Cross-functional Team..., Wireless, Team Leadership, Technical Support, Customer Experience, Telecommunications, Training, Customer Service, Call Centers, Direct Sales, Sales, Employee Relations, Team Building, Workforce Management, Business Analysis, Recruiting, Management, Vendor Management, VoIP, Call Center Development, Employee Benefits, Performance Management, Operations Management, Program Management, Team Management, Sales Operations, Project Management, Account Management, Business Process..., Cold Calling, Sales Management, Sales Process
Education
Davenport University 2011 — 2018
Bachelor of Science, Business Management
Cody High 1992 — 1996
Dipolma
Schoolcraft College
Aditya Birla Minacs August 2012 - Present
Verizon Wireless January 2009 - June 2012
Verizon Wireless July 2008 - January 2009
Verizon Wireless November 2007 - July 2008
Verizon Wireless April 2004 - November 2007
Skills
Call Center, Customer Satisfaction, Technical Support, Troubleshooting, Telecommunications, Customer Service, Conflict Resolution, Coaching, Microsoft Office, Training, Wireless, Wireless Networking, Call Centers
Education
Davenport University
Bachelor's degree, Business Administration and Management, General
Delane Consulting/Staffing LLC August 2014 - Present
Capstone Metering, LLC April 2012 - June 2014
Verizon Wireless July 2008 - April 2012
Verizon Business January 2006 - June 2008
Verizon Communications June 2004 - December 2005
Verizon January 2003 - June 2004
Verizon May 2000 - May 2003
Skills
Product Management, Product Development, Process Improvement, Leadership, Cross-functional Team..., Program Management, Management, Strategy, Business Process..., Customer Experience, Vendor Management, Portfolio Management, Business Analysis, Project Management, Business Planning, Start-ups, Contract Negotiation, Budgets, Telecommunications, Software Project..., Supply Chain, Forecasting, Microsoft Excel, Business Development, Wireless, Change Management, Competitive Analysis, Strategic Partnerships, Marketing, Team Leadership, Product Innovation, Capital Budgeting, Global Sourcing, Business Strategy, Team Building, Revenue Forecasting, Innovation Management, Process Management, Product Lifecycle..., CRM, Pricing, P&L Management, Go-to-market Strategy, Finance, Enterprise Software, SaaS, Strategic Planning, Cloud Computing, Consulting, Product Marketing
Education
Dallas Baptist University 2000 — 2002
MBA, E-Commerce/Marketing
Verizon 2000 — 2001
Marketing Management Development Program
Liberty University
Bachelor of Science (BS), Business Administration and Management, General
Verizon Wireless January 2009 - Present
Verizon Wireless October 2004 - December 2008
Verizon Wireless February 2005 - June 2005
Verizon Wireless October 2002 - October 2004
Verizon Wireless March 2001 - October 2002
Verizon Wireless June 1998 - March 2001
Ameritech Cellular August 1997 - June 1998
Ameritech Cellular October 1996 - August 1997
Ameritech Cellular October 1995 - October 1996
Ameritech Cellular April 1994 - October 1995
Skills
Corporate Communications, Virtual Management, Call Center, Wireless, Management, Telecommunications, Vendor Management, Mobile Devices, Customer Retention, Cellular Communications, Customer Satisfaction, Project Management, Strategic Partnerships, Training Delivery, Instructor-led Training, Development & delivery..., Training Management, Graphics, Photoshop, Call Centers, Customer Experience, Organizational..., Leadership, Coaching, CRM, Program Management, Training
Education
Roosevelt University 2004 — 2007
MA, Training & Development
Dartmouth College 1986 — 1990
BA, Philosophy
ExpressJet Airlines April 2014 - Present
Shore Detailing September 2014 - Present
Wayman Aviation - American Flight Training February 2014 - April 2014
Princeton Airport November 2013 - February 2014
Iolani Air February 2013 - September 2013
Self Employed / Crosswinds Flight School December 2012 - February 2013
Self Employed / Freeflight Aviation July 2012 - February 2013
Bonefish Grill December 2011 - April 2012
Maui Nix February 2010 - April 2011
Verizon Wireless May 2007 - August 2007
Skills
Retail, CFI, Commercial Pilot, Microsoft Office, Customer Service, G1000, FMS, Avionics, airplane systems, jet engines, aerodynamics, Flight Training, Commercial Aviation, Microsoft Excel, Inventory Management, PowerPoint, Jet Engines, Flights, Aerodynamics, Airlines, Commercial Piloting, Aircraft
Education
Embry-Riddle Aeronautical University 2008 — 2011
Bachelor of Science In Aeronautical Science, Aviation and Meteorology
Daniel Webster College 2007 — 2008
Bachelor of Science in Aviation Flight Operations, Aviation
Ocean County Vocational Technical School 2006 — 2007
Certificate in Aviation Aerospace Technology, Aviation Aerospace Operations
Delta Dental of Michigan June 2013 - Present
Credit Acceptance August 2012 - April 2013
Verizon Wireless 2011 - 2012
Verizon Wireless January 2010 - June 2011
Verizon Wireless January 2009 - June 2010
Verizon Wireless January 2007 - June 2009
Verizon Wireless January 2002 - January 2007
Verizon Wireless January 1998 - January 2002
Skills
Finacial..., Call Center, Analysis, Call Centers, Coaching, Credit, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Employee Benefits, Financial Services, Leadership, Management, Invoicing, Microsoft Excel, Microsoft Office, Operations Management, Outlook, Negotiation, Outsourcing, Process Improvement, Recruiting, Sales, Strategic Planning, Training, Troubleshooting, VoIP, Wireless
Education
Davenport University 2004 — 2006
University of Phoenix 2000 — 2002
Davenport University
Georgia Aquarium June 2013 - Present
Verizon Wireless September 2001 - Present
Click2Learn January 2000 - August 2001
American InterContinental University 1999 - 2000
LearnStream 1996 - 1998
Skills
Training Delivery, Instructional Design, Captivate, Needs Analysis, Blended Learning, Leadership Development, E-Learning, Learning Management..., Performance Consulting, Performance Improvement, Learning Management, Coaching, Instructor-led Training, Training, Hands-on Training, Onboarding, Talent Management, Performance Management, Succession Planning, Organizational..., Project Management, Technical Writing, Management, Employee Training, Leadership, Team Building, Program Management, Public Speaking, Adult Education, Workshop Facilitation, Staff Development, Customer Service, Curriculum Development, Team Leadership
Education
Dalhousie University 1998 — 1999
Master of IT Education, Information Technology/Adult Education
Information Technology Institute 1998 — 1999
Diploma in Applied Information Technology, Network development and programming
University of New Brunswick 1987 — 1992
BA, Psychology
Chart Vision, Inc. July 2011 - Present
Poet/ Writer August 2009 - Present
Apple Inc. May 2011 - July 2011
Verizon Wireless December 2004 - March 2009
Education
Davenport University 2002 — 2004
Children's Medical Center April 2011 - Present
Verizon Wireless June 2010 - April 2011
Penson Financial Services 2002 - 2010
Nexa Technologies November 2006 - May 2008
Nexa Technologies February 2006 - November 2006
Penson Financial Services January 2002 - April 2003
Verio March 2001 - December 2001
SBC Internet Services November 1999 - March 2001
Xerox January 1999 - October 1999
Education
Dallas County Community College
Associate
Southern Methodist University
City of Houston October 2013 - Present
Verizon Wireless February 2009 - August 2012
Center for Advanced Legal Studies April 2008 - November 2008
Skills
CompTIA A+ Certification, Microsoft Office, Windows Server, Windows, Servers, CCNA, Technical Support, XP, Windows XP, Computer Hardware, Windows 7
Education
Davenport University 2002 — 2005
B.A.S, Network Engineer
Verizon Data Services May 2015 - Present
Verizon Data Services January 2015 - May 2015
Verizon Wireless May 2011 - December 2014
Verizon Wireless December 2009 - May 2011
Verizon Wireless January 2008 - December 2009
Verizon Wireless September 2003 - January 2008
Verizon Wireless June 2001 - September 2003
Harland Technology Services May 1999 - May 2001
Skills
Technical Support, IIS, Networking, Software Development, Active Directory, VBScript, Server Administration, T-SQL, System Deployment, Windows Server, .NET, Troubleshooting, VB.NET, Wireless Networking, Linux, Microsoft SQL Server, C#, JavaScript, Telecommunications, Servers, Microsoft Exchange, Microsoft Technologies, Database Administration, System Administration, Windows 7, Windows XP Pro, ASP.NET, LINQ, Web Development, Web Applications, Web Services, Windows Services, C++, DevExpress, Systems Management..., Desktop Deployment, Desktop Imaging, Login Scripts, Visual Studio, TFS, Integration, Hardware, Databases, AngularJS, jQuery, Bootstrap, Wireless
Education
Minnesota School of Business 2009 — 2020
Bachelor's degree, Information Technology, 3.83
KRS Computer and Business School 1999 — 1999
Information Technology
Dakota County Technical College 1991 — 1993
Associate of Applied Science (AAS), Technology, 3.77
The Minacs Group June 2014 - Present
Aditya Birla Minacs April 2013 - Present
Aditya Birla Minacs July 2012 - April 2013
Verizon Wireless November 2011 - September 2012
Verizon Wireless February 2008 - September 2011
Verizon Wireless October 2002 - February 2008
Skills
Call Center, Customer Experience, Customer Satisfaction, Workforce Management, Customer Retention
Education
Davenport University
Business Administration and Management, General
Capitol Tax Partners September 2012 - Present
Verizon January 2007 - December 2011
Verizon Wireless June 2000 - January 2007
Skills
Tax, Sales Tax, Corporate Tax, Income Tax, Telecommunications, Strategic Planning, Federal Law
Education
Georgetown University Law Center 1984 — 1987
JD
Dartmouth College 1977 — 1981
Bachelors of Art
Digital Express / Verizon Wireless March 2009 - Present
Verizon Wireless August 2005 - February 2008
Alltel July 2002 - August 2005
Skills
Customer Service, Customer Relations, New Business Development, Telecommunications, Wireless, Marketing Communications, Advertising, Account Management, Direct Sales, Event Planning, Public Speaking, Sales, Sales Management, Sales Operations, Sales Process, Selling, Social Media Marketing
Education
Valdosta State University 1997 — 2002
Secondary Education and Teaching
Darton College
Verizon Wireless November 2013 - Present
Primerica February 2006 - Present
Verizon Wireless April 1993 - February 2006
Skills
Insurance, Investments, Excel, Microsoft Office, Word, Financial Planning, Retirement Planning, Budgeting, Coaching, Financial Analysis, Annuities, Asset Management, Credit, Portfolio Management, PowerPoint, Debt Elimination, Public Speaking, Microsoft Word, Sales, Budgets, Microsoft Excel, Strategic Financial..., Team Leadership, Strategic Planning, Mutual Funds, Small Business, Fixed Annuities, Leadership, Customer Service, Project Management, Analysis, Entrepreneurship, Team Building, Training, Management, New Business Development, Leadership Development, Time Management, Life Insurance
Education
Dallas Baptist University 1999 — 2002
BS, Business Administration & Studies
Valencia Community College 1989 — 1996
Associate of Arts (AA)
Verizon Wireless April 2014 - Present
Verizon Wireless October 2011 - Present
Darden October 2006 - August 2011
Walt Disney World September 2005 - May 2007
Skills
Management, Recruiting, Sales, Human Resources, Interviews, Sourcing, Team Leadership, Hiring, Selling, New Hire Orientations, Screening, Customer Retention, Customer Satisfaction, Cold Calling, Customer Experience, Direct Sales, Sales Operations, Training
Education
Davenport University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management, 3.95/4.0
The University of Southern Mississippi 2003 — 2007
Bachelor of Science in Hospitality Management, Hospitality Administration/Management, 3.44/4.0
KCH Transportation March 2015 - Present
Grupo Sesé April 2014 - March 2015
Charter Business May 2013 - April 2014
Verizon Wireless June 2011 - May 2013
Sticky Fingers Restaurants October 2006 - May 2011
Skills
Account Management, Customer Satisfaction, Customer Service, Inventory Management, Management, Sales, Sales Management, Sales Operations, B2B, Marketing, Retail, Direct Sales, Cold Calling, Training, Customer Retention
Education
Dalton State College 2010 — 2011
Red Ventures 2012 - Present
Verizon Wireless February 2008 - March 2011
Genoa's Italian Deli March 2004 - July 2008
Better Consulting January 2001 - January 2004
Education
Villanova University 2011 — 2011
Masters of Science, Human Resource Management
University of South Carolina 2004 — 2004
Associates Degree, Criminal Justice, 3.98
University of North Carolina 1999 — 2001
Bachelor of Arts, Psychology, 3.25
Dalhousie University 1998 — 1999
Bachelor of Arts, Psychology; Behavioral Studies
Sprint May 2009 - Present
Errands2Run of West Michigam May 2007 - April 2010
T-Mobile September 2002 - March 2009
MAXIMUS 2000 - 2002
Verizon Wireless 1998 - 2000
Skills
Wireless, Customer Service, Sales Management, Microsoft Office, Marketing, Retail, Account Management, Customer Retention, Customer Satisfaction, Leadership, Management, Merchandising, Sales, Sales Process, Strategy, Telecommunications
Education
Davenport University 1997 — 2000
Associates, Business Management
Accenture November 2012 - Present
PINC Solutions June 2012 - November 2012
Verizon Wireless July 2011 - June 2012
Cox Communications June 2006 - June 2011
Oklahoma State University May 2003 - May 2006
WilTel Communications 2000 - 2002
Bank of Nova Scotia 1998 - 2000
Skills
MPLS, WAN, VoIP, Network Engineering, Telecommunications, Network Design, Cisco Technologies
Education
University of Tulsa 2004 — 2005
Masters, Cyber security
Dalhousie University 1998 — 1999
Masters, Internetworking
ATR International June 2015 - Present
Strategic Staffing Solutions August 2014 - May 2015
Nelson Technology September 2013 - June 2014
TEKsystems February 2012 - September 2013
PTS Staffing Solutions September 2011 - February 2012
Softpath System LLC February 2011 - April 2011
Z-LineDesigns, Inc. February 2010 - October 2010
Robert Half Business Solutions July 2007 - January 2010
Buck Institute May 2007 - July 2007
Verizon Wireless September 2006 - April 2007
Skills
SAP R/3, Oracle SQL, Teradata, Business Analysis, Data Analysis, Requirements Gathering, Streamline Processes, Process Automation, Forensic Accounting, Program Analysis, SAP, SAP BW, PL/SQL, Project Implementation, Datastage, SDLC, ETL, ERP, Requirements Analysis, Data Warehousing, Systems Analysis, Unix Shell Scripting, Microsoft SQL Server, Visio, Business Process, Oracle, Testing, MS Project, Vendor Management, SQL, Analysis, Unix
Education
Davenport University 1995 — 1998
AS, Application Development
De Anza College 1982 — 1984
Jeppesen January 2012 - Present
Jeppesen January 2011 - January 2012
Verizon Wireless April 2010 - March 2011
Executive Jet Management June 2005 - September 2009
Executive Jet Management September 2004 - June 2005
Executive Jet Management November 2001 - September 2004
Executive Jet Management June 2001 - November 2001
NetJets June 2000 - June 2001
NetJets March 1996 - June 2000
Fifth Third Bank January 1995 - January 1997
Skills
Aircraft, Aerospace, Airlines, Airports, Aviation, Banking, Call Centers, Change Management, Business Process, Charter, Coaching, Cross-functional Team..., Customer Satisfaction, Customer Service, Contract Negotiation, Flights, Forecasting, Interviews, Leadership, Logistics, Management, Market Research, Microsoft Office, Operations Management, Performance Management, Piloting, Process Improvement, Process Scheduler, Procurement, Program Management, Project Management, Project Planning, Sales, Strategic Planning, Team Building, Team Leadership, Time Management, Training, Transportation, Troubleshooting, Analysis, Auditing, Budgets, Commercial Aviation, Negotiation, Accounts Payable
Education
Daniel Webster College 1988 — 1993
BS, Aviation Management
Daniel Webster College 1988 — 1993
AS, Flight Operations
Daniel Webster College 1988 — 1993
AS, Marketing
Development Dimensions International
Management
Eastern Michigan University
Process Based Management Certification
Windstream August 2015 - Present
AT&T September 2013 - August 2015
Allied Wireless Communications Corporation October 2010 - September 2013
Windstream Communications March 2009 - October 2010
Verizon Wireless 2008 - 2009
Alltel 2006 - 2008
Alltel 2001 - 2006
CenturyLink 1999 - 2001
USAF 1992 - 1998
Skills
Siebel, CRM, Call Center, Oracle, Order Management, Sales Operations, SAP, Financial Analysis, Product Management, Provisioning, Wireless, Telecommunications, Billing Systems, VoIP, CDMA, Diameter, Wireshark, Radcom, Telecom Mediation, Forecasting, Program Management, Strategy, Call Centers, Cross-functional Team..., Vendor Management, Business Analysis, Business Process, Management, Enterprise Architecture, Networking, SOA, Leadership, Mobile Devices, Team Leadership
Education
Davenport University 1992 — 2001
BS, Business Studies
Asurion - AT&T DIRECTV 2013 - Present
DIRECTV 2012 - 2013
Verizon Wireless 2004 - 2012
State of Michigan 2004 - 2004
AT&T (Formerly SBC) 1988 - 2002
Skills
Customer Relations, Customer Experience, Performance Management, Leadership Development, Team Building, Coaching, Organizational..., Net Promoter Score, Hiring, Employee Relations, Employee Engagement, Voice of Customer, Six Sigma Green Belt, Budget, Event Management, Call Center, Budgets, Recruiting, Project Management, Leadership, Customer Service, Voice of the Customer, Six Sigma, Telecommunications, Call Centers, Vendor Management, Training, Project Planning, Cross-functional Team..., Program Management, Customer Retention, Operations Management, Employee Training, Human Resources, Process Improvement, Policy, Employee Benefits, Time Management, Team Leadership, Succession Planning, Customer Satisfaction, Wireless, Outsourcing, Mobile Devices, Team Management, Start-ups, Onboarding, Cellular Communications, Call Center Development, Account Management
Education
University of Phoenix 2012 — 2013
Master of Business Administration, Business Administration and Management, General, 3.75
Davenport University 1998 — 2002
Bachelor of Business Administration, Entrepreneurship Management
University of Michigan Executive Education Center 1998 — 2002
Certifications, Management
NetApp August 2015 - Present
Verizon Enterprise Solutions July 2013 - August 2015
Verizon Enterprise Solutions March 2012 - June 2013
Zeacom Inc September 2009 - March 2012
Co-Nexus February 2008 - November 2008
Palm 2007 - 2008
Verizon Wireless 2007 - 2007
Verizon Wireless 2005 - 2007
Verizon Wireless 2001 - 2005
Skills
Unified Communications, Managed Services, Solution Selling, Avaya, Contact Centers, VoIP, Sales Management, Cisco Technologies, Video Conferencing, Account Management, Call Centers, Call Center, Team Management, Channel Partners, Partner Management, SIP, Telephony, Cloud Applications, Software Sales, Mobile Device Management, Mobility Management, Telecommunications, IP, IVR, Enterprise Software, Sales Operations, Software Industry, Wireless, Strategy, Channel Management, Hosted Voice, Lync, Professional Services, Management, Sales, Integration, ACD, Networking, Cloud Computing, Contact Center..., MPLS, Network Security, M2M, Salesforce.com, Mobile Devices, Avaya Technologies
Education
Dallas Baptist University 2004 — 2008
BBA, Management
Stephen F. Austin State University 1996 — 2000
Business
Verizon Wireless March 2015 - Present
Verizon Wireless December 2013 - March 2015
Skills
Research, Public Speaking, Nonprofits, Data Analysis, Leadership Development, Statistics, Qualitative Research, Training, Spanish, Volunteer Management, Strategic Planning, PowerPoint, Community Outreach, Social Networking, Customer Service, Leadership, Management, Sales, Team Leadership, Time Management
Education
Kennesaw State University 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Dalton State College 2011 — 2013
Associate of Science (AS), Business Administration and Management, General
Kapow February 2015 - Present
LATISTA, a Textura Collaboration Solution (NYSE: TXTR) February 2014 - February 2015
Quest Diagnostics August 2012 - February 2014
Verizon Wireless August 2011 - August 2012
Best Buy January 2011 - March 2011
Tupelo-Honey Raycom January 2008 - March 2008
THE DAVID BRAGG REAL ESTATE TEAM May 2006 - August 2006
Skills
Networking, Launching New Brands, Corporate Events, Sales, Leadership, Marketing, Research, Social Media, Management, Strategic Planning, Data Analysis, Public Speaking, Business Development, Event Planning, Microsoft Office, Time Management, Fundraising, Economics, Business Analysis, Business Strategy, Strategic Partnerships, Sales Process, Customer Service, Training, Account Management, Cold Calling, Solution Selling, Direct Sales, Salesforce.com, Public Relations
Education
Dartmouth College 2006 — 2011
Government, International Relations
Dartmouth College
Verizon Wireless October 2013 - Present
Verizon Wireless August 2011 - September 2013
Verizon July 2007 - August 2011
Skills
CDMA, 4G, Cellular Communications, LTE, EVDO, 3G, Wireless, Computer Network..., WiMAX, RF, IP, Transmission, RF Engineering, Ethernet, GSM, WiFi, Telecommunications, Network Optimization, Project Management, Project Planning, MS Project, LAN, WAN, MIMO, OFDMA, Microwave Engineering, Networking, Wireless Networking, RAN, Network Design, TCP/IP, Management, Troubleshooting, VoIP, MPLS, Microwave, Engineering, Team Leadership, Process Improvement, Vendor Management, Fiber Optics, Systems Design, T1, Mobile Devices, Integration, SS7, DWDM
Education
Dallas Baptist University 2012 — 2014
Master of Business Administration (MBA), Finance
The University of Texas at Arlington 2005 — 2007
Master of Science (M.Sc.), Electrical Engineering
University of Benin 1991 — 1996
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
Auchi Polytechnic, Auchi 1989 — 1991
National Diploma, Electrical and Electronics Engineering
Tele-Rad Inc. November 2012 - Present
Tele-Rad Inc. June 2010 - Present
Tele-Rad Inc. July 2010 - January 2014
Verizon Wireless July 2005 - May 2010
Skills
Marketing, Sales Management, Sales Operations, Sales, Direct Sales, Retail, Marketing Strategy, Sales Process, Account Management, Merchandising, Advertising, B2B, Wireless, Social Networking, Sales Presentations, Solution Selling, Customer Retention
Education
Davenport University 2013 — 2016
Master of Business Administration (MBA), Marketing
Davenport University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.8
Davenport University 2009 — 2011
Associate's Degree, Business Administration and Management, General, 3.6
Holland Christian High School 2005 — 2009
High School
Verizon Wireless July 2005 - Present
XenoMobile Entertainment Corporation October 2004 - June 2005
KMW COMMUNICATIONS July 2003 - December 2004
Dream Tech October 2002 - July 2003
Metawave Communications January 1998 - October 2002
Univerisity of Washington January 1996 - December 1997
Jeyou Corporation June 1992 - December 1993
Skills
Mobile Technology, Mobile Applications, Wireless, Mobile Devices, Product Management, Product Marketing, Customer Experience, Vendor Management, Product Development, Software Project..., Cross-functional Team..., Telecommunications, Business Development, Strategy, Integration, Strategic Partnerships, Management, Software Development, Project Management
Education
University of California, Los Angeles 2003 — 2004
PhD Study, Electrical Engineering
University of Washington 1995 — 1997
MSEE, Electrical Engineering
Dankook University 1987 — 1994
BSEE, Electronics Engineering
Sprint August 2015 - Present
AT&T 2011 - 2013
Verizon Wireless 1997 - 2010
Skills
Organizational..., Organizational..., Organizational..., Sales Effectiveness, Team Motivation, Sales Motivation, Sales Management, Performance Motivation, Communication, Confidentiality, Exceed Sales Goals, Multi-task & Handle..., Skilled Multi-tasker, Multi-Cultural Team..., Executive Management, Learning Management, Employee Training, Training & Development, Customer Engagement, Customer Acquisition, Customer Satisfaction, Customer Relations, Consulting, Customer Retention, Sales, Team Leadership
Education
Dallas Baptist University 1990 — 1992
Bachelor’s Degree, Business/Corporate Communications
Dell August 2015 - Present
Verizon Wireless February 2012 - August 2015
Verizon Wireless January 2008 - February 2012
Verizon Wireless August 2004 - January 2008
Skills
Solution Selling, Wireless, Telecommunications, Sales, Management, M2M, Customer Retention, Direct Sales, Cold Calling, Account Management, Sales Operations, Salesforce.com, B2B
Education
Davenport University 2012 — 2016
Bachelor's Degree, Business Administration and Management, General, 3.77
Michigan State University 2000 — 2001
Bachelor's Degree, Business Administration and Management, General, 3.8
Verizon Wireless April 2014 - Present
Education
Dakota State University 2008 — 2013
General Studies, Mathematics, Technology, and Education
Verizon Wireless August 2012 - Present
VerizonWireless November 2009 - August 2012
Alltel February 2005 - October 2009
Alltel October 1998 - February 2005
360 Communications 1996 - 1998
Skills
Telecommunications, Business Analysis, Vendor Management, Product Marketing, Wireless, Process Improvement, Mobile Devices, Customer Experience, Customer Satisfaction, Requirements Analysis, Product Management, Business Process..., Analysis, Call Center, Cellular Communications, Project Management, Call Centers, Visio, CDMA, Troubleshooting, Customer Service, SDLC, CRM, Testing, Software Documentation, Marketing, Quality Assurance, Requirements Gathering, Project Planning, Team Leadership, Business Intelligence, Leadership, Program Management, Strategy, Microsoft Office, Mentoring, Contract Negotiation, Sales Operations, VoIP, PMP, Management, Business Process, Software Project..., Negotiation, Problem Solving
Education
Dallas Baptist University 1981 — 1984
BBA, Management and Marketing
Verizon Wireless December 2011 - June 2014
GP Strategies (OfficeTeam) June 2008 - January 2011
Employee Health Insurance Management July 2006 - October 2007
Orbis Management Group August 2005 - July 2006
Blue Care Network/Blue Cross Blue Shield December 2003 - August 2005
Flagstar Bank December 2000 - November 2003
Skills
Benefits Administration, E-Learning, Training, Employee Benefits, New Hire Orientations, Insurance, Troubleshooting, Research, Analysis, HIPAA, COBRA, Vendor Management, Call Centers, PeopleSoft, Customer Service, Process Improvement, Microsoft Office, Human Resources, 401k, Program Management, Outlook, Employee Training, Account Management, HRIS, Microsoft Word, Learning Management..., System Administration, Account Reconciliation, UAT coordination, SumTotal, Report Manager, Lawson HRIS, Enrollments, Crystal Reports, Motivated self-starter, Spelling, English grammar, Editing, Fun, Morale booster, Motivation, Time Management, Instructor-led Training, Leadership
Education
Davenport University
Business Administration
Wayne State University
3.5
Verizon Wireless July 2015 - Present
Golin Insurance Agency August 2014 - July 2015
Express Auto November 2013 - July 2014
The Total Athlete August 2007 - March 2013
Fleetwood Group, Inc. July 2004 - December 2012
Skills
Computer Proficiency, Money Management, Written & Verbal..., Retail Sales, Microsoft Office, Team Management, Social Networking, Social Media, Sales, Customer Service, Microsoft Excel, PowerPoint, Critical Thinking, Teamwork
Education
Davenport University 2009 — 2013
Bachelor's degree, Business Management
WALB-TV September 2014 - Present
Verizon Wireless October 2004 - September 2014
NAPA AUTO PARTS-Distribution Center September 2000 - October 2004
The Athlete's Foot June 1999 - September 2000
Skills
Consistency, Generating Revenue, Networking, Exceeding Quotas, High Energy Level, Sales & Marketing..., Highly articulate, Small Business, Referrals, Competitive, Goal Oriented, Customer Retention, Dedication to..., Customer Service, Technology, Inventory Control, Telecommunications, Wireless, Customer Experience, Solution Selling, Sales Presentations, Team Management, Quotas, Sales Process, Direct Sales, Cold Calling, B2B, Time Management, Leadership, Sales, Sales Operations, Account Management, Cellular Communications, New Business...
Education
Georgia Southwestern State University 2006 — 2008
Bachelor's Degree, Marketing
Darton College 2001 — 2004
Associate's Degree, Business Administration and Management, General
Verizon Wireless May 2013 - Present
Cablevision June 2012 - February 2013
Verizon April 2008 - June 2012
Verizon February 2006 - April 2008
Verizon January 2000 - January 2005
Verizon August 1995 - January 2000
Bank of America March 1993 - August 1995
Skills
Sales Management, Product Management, Product Marketing, Direct Marketing, Voice Messaging, Microsoft Excel, Event Planning, PowerPoint, Sales Presentations, Executive-level..., Telecommunications, Cross-functional Team..., Salesforce.com, CRM, Market Research, Marketing Strategy, Team Leadership, Product Development, Forecasting, Management, Budgets, Direct Sales, Vendor Management, Customer Retention, Contract Negotiation, Wireless, Strategy, Call Centers, Marketing, Sales, Business Development, Leadership, Pricing, Go-to-market Strategy, Analytics, Sales Process, B2B, Solution Selling, Customer Satisfaction, Strategic Partnerships, Sales Operations, New Business Development, Account Management, Project Management, Competitive Analysis, Managed Services, Customer Experience, Project Planning, Selling, DAS
Education
Dallas Baptist University 1995 — 1998
Master of Business Administration (MBA), Marketing/Marketing Management, General, 3.5
Texas A&M University 1987 — 1992
Bachelor of Business Administration (B.B.A.), Accounting and Finance
San Angelo Central
Viverae, Inc. May 2014 - Present
Verizon Wireless September 2005 - May 2014
Duplicate That Catering and Personal Chef Services September 2010 - September 2012
Skills
M2M, Public Relations, Social Media, Marketing, B2B, Strategic Partnerships, Wireless, Direct Sales, Account Management, Contract Negotiation, Telecommunications, Product Marketing, Customer Retention, Mobile Devices, Solution Selling, Business Development, Salesforce.com, Leadership, Management, Customer Service, Sales, Team Building, Training, Cold Calling, Marketing Strategy, CRM
Education
Dallas County Community College 1986 — 1988
Associate's degree, Communication, General
Lakeview High 1982 — 1986
Verizon Wireless February 2013 - Present
Grand Rapids Harley Davidson June 2011 - February 2012
Davenport University October 2008 - May 2011
Delta Air Lines May 2005 - April 2006
USS Theodore Roosevelt October 2000 - October 2004
Skills
Business Ideas, Teamwork, Sustainable Development, Leadership, Management, Management Consulting, Business Planning, Business Strategy, Forecasting, Customer Service, Employee Relations, Sustainability, Report Writing, Inventory Management, Project Coordination
Education
Davenport University 2008 — 2011
Professional business Studies, Sustainability
Verizon Wireless April 2015 - Present
Very Cool Stuff June 2010 - Present
Vischer Colby Sales June 2010 - August 2014
West Michigan Whitecaps 2008 - 2009
Grand Valley State University 2007 - 2008
Skills
Advertising, Sales, Social Media Marketing, Marketing, Product Presentation, Marketing Management, Marketing Communications, Social Media, Press Releases, Social Networking, Marketing Strategy, Public Relations, Online Advertising, Customer Service, Facebook, Public Speaking, Direct Marketing, Management
Education
Grand Valley State University 2006 — 2009
BA, Marketing, Management
Davenport University 2004 — 2006
N/A, Marketing
St. John Paul II High School 2015 - Present
Alamo Iron Works April 2013 - April 2015
Three Sixty-One Athletics November 2003 - November 2013
OurEnergyBroker.com May 2009 - May 2011
Verizon Wireless October 2008 - August 2009
Newark Bears February 2007 - August 2008
Philadelphia Phillies June 2007 - March 2008
OfficeMax November 2005 - February 2007
Kansas City Royals March 2004 - March 2005
W.W. Grainger January 1998 - February 2004
Skills
Sales, Customer Service, Cold Calling, Mobile Devices, Direct Sales, Sponsorship, Account Management, Coaching, Salesforce.com, Sales Presentations, Customer Retention, Sports Marketing, Sales Management, Sales Process, New Business Development, Team Building, Marketing, Sports Management, Leadership, Contract Negotiation, B2B, Sports, Social Networking, Sales Operations, Selling, Pricing, Retail, Merchandising, Social Media Marketing, Budgets, Marketing Communications, Marketing Strategy, Time Management, Product Marketing, Lead Generation, Athletics, Team Leadership, Market Planning, Customer Satisfaction, Strategic Planning, Management, Solution Selling, Event Planning, Baseball, Recruiting, Inventory Management, Training, Event Management, Business Development, Advertising
Education
Dallas Baptist University 1997 — 1999
Psychology
Schreiner University 1994 — 1995
SunTrust Bank March 2012 - Present
Kennesaw State University Student Managed Investment Fund January 2014 - May 2014
Kennesaw State Student Managed Investment Fund August 2013 - December 2013
Verizon Wireless May 2010 - June 2011
Verizon Wireless January 2008 - April 2010
FSG Bank November 2005 - January 2008
Skills
Customer Satisfaction, Customer Retention, Sales, Customer Experience, Customer Service, Banking, Account Management, Direct Sales, Relationship Management, Retail Banking, Cross Selling, CRM, Business Development, Management, Commercial Banking, Financial Services, Finance, Financial Analysis, Leadership, Microsoft Office, PowerPoint
Education
Université Laval 2014 — 2014
International Business, StartupFuze Summer Business School
Kennesaw State University - Michael J. Coles College of Business 2012 — 2014
Bachelor of Business Administration (B.B.A.), International Business
Dalton State College 2008 — 2011
Associate of Arts and Sciences (AAS), Marketing
GE Transportation October 2014 - Present
Axis Technologies February 2013 - March 2014
Bell Helicopter February 2006 - December 2012
Spherion 2005 - 2006
Spherion with IBM at BNSF 2005 - 2006
Gate Gourmet 2004 - 2005
Spherion 2001 - 2004
Verizon Wireless 2000 - 2001
Skills
PeopleSoft, Process Improvement, Resource Management, Six Sigma, Contract Management, Vendor Management, Project Management, Contract Recruitment, Staff Augmentation, Technical Recruiting, IT Security Policies, AS9100, Human Resources, Sourcing, Employee Relations, Interviews, Performance Management, HRIS, Workforce Planning, Talent Management, Management, Internet Recruiting, MS Project, Onboarding, Training, Temporary Placement, Employee Engagement, Personnel Management, Deferred Compensation, Hiring, Information Technology, Benefits Negotiation, New Hire Orientations, Applicant Tracking..., College Recruiting, HR Policies, Taleo, Staffing Services, Screening, Executive Search, Talent Acquisition, Strategic Sourcing, Succession Planning, Recruiting, Labor Relations, Benefits Administration, Employee Benefits, FMLA, Employee Training, Job Fairs
Education
Dallas Baptist University 2009 — 2012
BA, Business Administration
nTELEgence, Inc. December 2000 - Present
XO Communications May 2011 - May 2012
Verizon Wireless April 2010 - April 2011
SBC, now AT&T 1995 - December 2000
SBC 1990 - 1995
Southwestern Bell 1987 - 1990
Southwestern Bell 1986 - 1987
Southwestern Bell 1985 - 1986
Education
Dallas Baptist University 1993 — 1995
MBA, Management
Texas A&M University 1980 — 1984
BS, Computing Science
Specialized Post Graduate Training
Neiman Marcus (MMiller & Associates) July 2013 - Present
North Lake College January 2003 - Present
Terremark Worldwide, Inc. (formerly Data Return, LLC) February 2005 - June 2013
Verizon Wireless 2001 - 2005
Education
Dallas County Community College 2001 — 2007
AAS, Unix System Administration
Verizon Wireless September 2014 - Present
Goodman Networks June 2013 - August 2014
Verizon Wireless August 2012 - June 2013
AT &T October 2010 - November 2012
Verizon March 2010 - October 2010
Janderson & Associates February 2004 - April 2010
FiberTower June 2007 - May 2008
General Motors 2000 - 2004
Skills
Program Management, Wireless, Vendor Management, Telecommunications, VoIP, Team Leadership, Troubleshooting, Cellular Communications, Networking, Computer Network..., Network Design, Analysis, Cross-functional Team..., Strategic Planning, Project Management, Mobile Devices, Managed Services, Product Management
Education
Davenport University 1997 — 2003
BA, Computer Systems Engineering
AT&T February 2013 - Present
Cricket Communications February 2012 - August 2012
Verizon Wireless January 2011 - December 2011
Cricket Communications May 2008 - March 2011
Verizon Wireless Shertz,Texas August 2010 - November 2010
MetroPCS June 2006 - December 2007
Skills
T1, EVDO, SS7, Networking, Telecommunications, Switches, Troubleshooting, 4G, Cisco Technologies, Computer Hardware, Integration, CDMA, ATM networks, Ethernet, Routers, LTE, VoIP, Cellular Communications, 3G, Fiber Optics, Wireless, IP, Computer Network..., Wireless Networking, Network Design, Microwave, Optical Fiber, UMTS, GSM, Network Engineering
Education
Dallas County Community College 1975 — 1977
AA, General
Lowes Companies, Inc. February 2009 - Present
Lowe's Companies, Inc. August 2005 - Present
GA Communications 2008 - 2009
Independence Air April 2005 - July 2005
Verizon Wireless August 2004 - February 2005
Skills
Graphic Design, Sales Process, Advertising, Retail, Account Management, Marketing, Merchandising, Customer Service, Marketing Communications, Marketing Strategy, Sales, Email Marketing, Direct Mail, Digital Marketing, Online Advertising, Adobe Creative Suite, Social Media, Social Media Marketing, Customer Satisfaction, Event Planning, Purchasing
Education
Savannah College of Art and Design 1999 — 2004
Bachelor of Fine Arts (B.F.A.), Graphic Design
Danville Community College 1998 — 1999
Verizon Wireless November 2001 - Present
Skills
EVDO, CDMA, LTE, RF Engineering, 4G, Cellular Communications
Education
Davenport University
Verizon Wireless October 1999 - Present
Verizon Wireless January 1998 - January 2010
SABCO Inc. 1994 - 1996
Bechtel Corporation January 1993 - February 1994
Bechtel Civil Infrastructure May 1990 - December 1992
American Aviation Inc. February 1972 - July 1975
Skills
Estimating, Aviation, Government Procurement, Procurement Contracts, Distance Learning, Wireless, Flight Training, EVDO, Unix, CDMA, Project Management, Network Security, Operations Management, 4G, LTE, Architecture, Telecommunications, Network Engineering, Troubleshooting, Wireless Networking, Strategic Planning, Process Improvement, Netscout, eHealth, E-Learning, Packet Trace, E-Health, Warehousing, Warehouse Management, Project, Futures Trading, Options Strategies, Project Control, P3, Dist, Risk Management, Flight Ground School..., CA Clarity
Education
University of North Texas 2008 — 2016
PhD, Advanced Technology and Learning Development
University of North Texas 2010 — 2012
MsEd, Education, Distance Learning
Dallas Baptist University 2007 — 2010
MIS, Management Information Systems
American Institute of Aviation 1971 — 1974
BS in Aeronautical Engineering, Aeronautics, flight.
Southern Nazarene University 1972 — 1973
Theology, Business
University of Missouri-Kansas City 1969 — 1973
Accounting, Business
European Nazarene College 1970 — 1971
Theology
Ascend Learning September 2011 - Present
Quest Diagnostics June 2005 - September 2011
Consolidated Communications 2001 - 2005
Verizon Wireless October 1999 - December 2001
South Western Bell Wireless June 1998 - October 1999
Skills
Accounting, Financial Analysis, Strategic Planning, Capital Budgeting, Forecasting, Leadership Development, Operations Management, PeopleSoft, Oracle ERP..., Essbase, Microsoft Office, Sarbanes-Oxley Act, Financial Reporting, Process Improvement, Management, Finance
Education
Dallas Baptist University 2005 — 2008
Masters in Business Adminstration, Accounting
Kansas State University 1993 — 1998
Bachelors Degree, Business Adminstration; Major Accounting
Verizon Wireless August 2015 - Present
Verizon Wireless July 2013 - August 2015
Verizon Wireless May 2011 - July 2013
Verizon Wireless September 2007 - June 2011
American Messaging June 2006 - August 2007
Verizon Wireless Messaging Services July 2004 - May 2006
USA Mobility (Formerly Weblink Wireless & Metrocall) 1999 - 2004
Micrografx 1992 - 1998
Skills
M2M, Solution Selling, Direct Sales, Customer Retention, Customer Satisfaction, Telecommunications, Mobile Communications, Wireless, Quotas, Sales Process, Sales, Strategic Partnerships, Account Management, Sales Management, B2B, Cellular Communications, Mobile Devices, Management, Forecasting, Sales Operations, Cold Calling, Training, Team Management
Education
Dallas Baptist University 2009 — 2013
Bachelor of Science (B.S.), Interdisciplinary Studies: Business & Commercial Art
Verizon October 2011 - Present
Harlem YMCA 2006 - Present
Verizon February 2009 - October 2011
Verizon December 2005 - January 2009
Verizon Wireless March 2003 - November 2005
Crown Castle February 2002 - March 2003
Crown Castle International April 1999 - January 2002
Bell Atlantic Nynex Mobile February 1998 - March 1999
Bell Atlantic Mobile July 1997 - January 1998
Bell Atlantic Mobile February 1996 - June 1997
Skills
Program Management, Product Development, Telecommunications, Finance, Entrepreneurship, Start-ups, Project Planning, Leadership, Project Management, Employee Engagement, Account Management, Negotiation, Business Intelligence, Vendor Management, Cross-functional Team..., Networking, Human Resources, Process Improvement, IT Strategy, Integration, Customer Service, Wireless, Business Process..., Product Management, Strategic Partnerships, Process Engineering, Team Building, Strategic Planning, Management Consulting, Strategy, CRM, Change Management, Outsourcing, Business Analysis, Management, Team Leadership, Mobile Devices, Business Strategy, Call Centers
Education
New York University - Leonard N. Stern School of Business 1996 — 1998
Master of Business Administration (MBA) with Distinction, Management
Dartmouth College - The Thayer School of Engineering 1986 — 1988
ME, Biomedical Engineering
Dartmouth College - The Thayer School of Engineering 1986 — 1988
BE, Control Systems Engineering
Dartmouth College 1982 — 1986
AB, Engineering
Shenendehowa
Shenendehowa
Verizon Wireless April 2011 - Present
Skills
BGP, OSPF, Network Design, Networking, Troubleshooting, Wireless, Telecommunications, Switches, Broadband, Fiber Optics, Routers, Cabling, MPLS, Network Engineering, WAN, Ethernet, IP, Routing, Cisco IOS, Network Architecture, LAN-WAN, Cisco Technologies, VoIP, Computer Network..., Wireless Networking, TCP/IP, QoS
Education
Dalhousie University 2000 — 2001
Master of Engineering, Canada
National Technology Management October 2011 - March 2012
Verizon Wireless October 2010 - April 2011
RioTel Solutions March 2007 - August 2010
Global Crossing 2000 - 2005
Skills
T1, OC3, DS3, Provisioning, Network Engineering, Frame Relay, ATM, Trunking, IP Phones, SIP Trunking, Routers, Granite, Xng, Cost Analysis, LAN/WAN, MS Office Suite, Business Process, Project Execution, Co-location, Network Design, ATM networks, VoIP, LAN-WAN, MPLS, Project Management, TDM, WAN, Telecommunications, Computer Network..., Switches
Education
Davenport University 2007 — 2008
Information Technology
Progressive Insurance January 2015 - Present
Progressive Insurance May 2014 - January 2015
Progressive Insurance September 2008 - May 2014
Verizon Wireless May 1994 - June 2002
Skills
Customer Service, Consultative Selling, Insurance, Customer Retention, Strategic Planning, Claim
Education
Davenport University 1993 — 1999
BBa, General Management
Verizon Wireless Curriculum DeveloperVerizon Wireless/Vodaphone/Airtouch2005 - Present
Education
Dallas Baptist University
BBA
Gap Inc./Banana Republic March 2011 - June 2014
Robert Half International, Office Team Division April 2010 - July 2010
Verizon Wireless August 2008 - March 2010
Skills
Management, Interpersonal Skills, Interpersonal..., Human Resources, Sales Management, Customer Service, Customer Satisfaction, Employee Relations, Employee Training, Employee Engagement, Employee Management, Standards Compliance, Hiring, New Hire Orientations, New Hire Training, New Hire Paperwork, Corporate Communications, Internal Communications
Education
Indiana University Maurer School of Law 2014 — 2017
Doctor of Jurisprudence, Law
Dalton State College 2004 — 2009
BBA, Marketing
United Paralegal Services Online September 2009 - Present
Verizon Wireless March 2008 - November 2008
Education
New Lawton School 2006 — 2007
Paralegal Certificate, Paralegal Training
Davenport University 1998 — 2001
Global Business
Verizon Wireless January 2015 - Present
Airbus Helicopters February 2011 - December 2014
Wachovia, A Wells Fargo Company May 2006 - February 2011
Commercial Real Estate, Inc. February 2001 - May 2006
Skills
Administrative..., Lotus Notes, Customer Service, Team Building, Outlook, Aerospace, Aviation, Sales, Administrative..., Invoicing, Budgets, Sales Management, Risk Management, Training, Microsoft Office, Program Management
Education
Dallas Baptist University 2014 — 2017
Bachelor's Degree, Business Studies in Finance
ESS College of Business 2000 — 2001
Associate of Arts and Sciences (AAS), Legal Administrative Assistant/Secretary, 3.98 GPA
Verizon Wireless August 2013 - Present
Verizon Wireless March 2010 - Present
Dalworth Clean October 2006 - July 2009
Verizon Wireless May 2001 - July 2007
Skills
Wireless, 4G, Databases, Wireless Networking, CDMA
Education
Dallas Baptist University 2010 — 2014
Bachelor's degree
Tarrant County College 1988 — 1991
Yes, Associate of Arts
Home ExecutiveIBMJanuary 1954 - May 1989
Verizon Wireless October 1975 - June 1979
Skills
Strategic Planning, Microsoft Office, Nonprofits, Microsoft Excel, Leadership, Customer Service, Coaching, Public Relations, Leadership Development, Curriculum Design, Project Management, Public Speaking, Educational Leadership, Teaching
Education
NY University Graduate School of Business Administration 1956 — 1958
Master of Business Administration (M.B.A.), Business Administration and Management, General
Thayer School of Engineering at Dartmouth 1952 — 1954
Master’s Degree, Electrical and Electronics Engineering
Dartmouth College 1948 — 1952
AB, History and Pre-Engineering
Dartmouth College 1948 — 1952
A.B. History, History and Pre-Engineering
Thayer School of Engineering at Dartmouth College September 2012 - Present
Verizon Wireless July 2011 - September 2012
Dartmouth College Dining Services May 2008 - July 2011
Dartmouth College Department of Theater September 2007 - March 2009
Agape Ministries June 2007 - August 2007
Education
Dartmouth College 2007 — 2011
B.A., Cognitive Science
HSN April 2015 - Present
Verizon Wireless June 2006 - February 2015
Verizon Wireless November 2001 - June 2006
American Express August 2000 - October 2001
Skills
Telecommunications, Call Centers, Wireless, 4G, Training, Customer Satisfaction, CDMA, Cellular Communications, Customer Service, Call Center, Troubleshooting, LTE, Project Management, Coordinating, Developing People, Organizing, Planning, Selling/Marketing, Serving, Technical Skills, Adobe Connect (Virtual..., Webinars
Education
Davenport University
Bachelor of Science (BS), Business Administration and Management, General
Jackson State University
Bachelor's Degree, Marketing/Marketing Management, General
Alltel Wireless January 2011 - Present
Verizon Wireless 2009 - 2011
Alltel Wireless December 2007 - 2009
Alltel Wireless 2006 - December 2007
Alltel Wireless October 2004 - 2006
Skills
Wireless, Telecommunications, Customer Experience, Customer Satisfaction, Customer Retention, Sales Management, Direct Sales, Sales, Sales Operations, Retail, Account Management, Customer Service, Solution Selling, Sales Process
Education
Darton College
Associate's degree, Business Administration and Management, General
Verizon Wireless March 2007 - Present
Skills
LTE, CDMA, Wireless, Telecommunications, EVDO, 4G, GSM, 3G, Cellular Communications, UMTS, CDMA2000, VoIP
Education
Dallas Baptist University 1974 — 1975
Verizon Wireless August 2011 - Present
Jim O'Gara Consulting February 1998 - Present
Education
University of Nebraska-Lincoln 1991 — 1994
Master's degree, Computer Science
Dartmouth College 1983 — 1987
Bachelor of Arts (BA), Computer Science and Psychology
Bishop Heelan Catholic High School 1979 — 1983
Verizon Wireless June 1994 - Present
Skills
Coaching, Scheduling, Assessing performance, Training, Managing people, Computer/Technical..., Managing attrition, Interviewing, Efficient, Dependable Team Player, Integrity
Education
Davenport University
Schoolcraft College
Professional Outlook, Inc. July 2012 - Present
Verizon Wireless July 2005 - July 2012
Skills
Technical Recruiting, Executive Search, Cold Calling, Recruiting, Account Management, Customer Retention, Sales Process, Direct Sales, Sales, Talent Acquisition, Screening Resumes, Internet Recruiting, New Business Development, Sales Management, Sourcing
Education
Davenport University
Verizon Wireless June 2015 - Present
Verizon Wireless May 2013 - June 2015
Dalton Utilities/OptiLinkDalton February 2002 - May 2013
WareOnEarth Communications Inc September 2000 - October 2001
United States NavyUSS Bataan/Norfolk October 1996 - October 2000
Skills
Network Administration, Networking, BGP, VRRP, JUNOS, OSPF, IP, Cisco Technologies, Routing, Switches, MPLS, Telecommunications, Juniper, ATM networks, VoIP, Computer Network..., Ethernet, T1, LAN-WAN, Troubleshooting, Routers, VLAN, IPv6, TCP/IP, Fiber Optics, Wireless Networking, Technical Support, Wireless, Cisco Routers, VPLS, Switching, Juniper Technologies, Firewalls, ATM Networks, Security, VPN, LTE, Operating Systems, Microsoft Office, Network Engineering, SIP, Software Installation
Education
Dalton State College 2008 — 2011
Associate of Science (A.S.)
Naval Training Great Lakes 1996 — 1997
Naval TrainingGreat Lakes 1996 — 1996
Georgia Southern University 1994 — 1996
Hephzibah High School 1992 — 1994
Advanced with Honors
Verizon Wireless April 2013 - Present
MetroPCS 2003 - 2013
Skills
Electronics, Electronics Repair, Electronics Technology, CDMA, LTE, Cellular Communications, RF, Linux, Wireless, Wireless Networking, EVDO, Mobile Devices, VoIP, Telecommunications, Troubleshooting
Education
Dalton State College
Associate of Arts and Sciences (AAS), Electrical, Electronic and Communications Engineering Technology/Technician, 4.0
Chase November 2014 - Present
GameStop February 2012 - November 2014
Staples July 2011 - February 2012
Verizon Wireless September 2006 - May 2010
Skills
Sales Management, Troubleshooting, Customer Service, Multi Tasking, High Organizational..., Employee Training, Schedules, Computer Hardware, Computer Repair, Computer Maintenance, Team Management, Team Leadership, Wireless Networking
Education
Davenport University 2011 — 2015
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
Grand Valley State University 2003 — 2005
Verizon Wireless September 2013 - Present
Verizon Wireless December 2007 - September 2013
TE Connectivity January 2007 - December 2007
Education
Strayer University 2013 — 2015
Master of Business Administration (M.B.A.), Finance, General, 3.80, Magna Cum Laude
Davenport University 2000 — 2001
Bachelor of Business Administration (BBA), Finance, General, 3.5
Dallas Baptist University January 2014 - Present
TONI&GUY Hairdressing Academy November 2012 - January 2014
Dallas Baptist University May 2011 - November 2012
Verizon Wireless November 2010 - May 2011
Education
Dallas Baptist University 2014 — 2016
Master of Arts (M.A.), Counseling and Therapy, 3.9
Dallas Baptist University 2011 — 2013
Bachelor's degree, Psychology, 3.5