Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Sutter Health May 2013 - Present
Sutter Health August 2011 - May 2013
Pacific Gas and Electric Company August 2007 - August 2009
Simply Mobile February 2007 - August 2007
Wells Fargo Bank September 2006 - February 2007
Verizon Wireless September 2004 - July 2006
Verizon Wireless July 2000 - September 2004
FedEx Express August 1999 - July 2000
E*TRADE Financial February 1999 - May 1999
California Prison Industry Authority May 1998 - December 1998
Skills
Microsoft Office, Help Desk Support, Wireless, Technical Support, Training, Sales, Computer Hardware, Strategic Planning, Project Management, Customer Service, System Administration, Program Management, Process Improvement, Team Leadership, Visio, Troubleshooting, Hardware Support
Education
American River College 2010 — 2013
Associates of Arts, Culinary Arts/Hospitality Management
ITT 2003 — 2006
Bachelors of Science, Data Communications Systems Technology
Marqeta, Inc April 2015 - Present
YapStone March 2014 - April 2015
YapStone, Inc. January 2013 - April 2015
YapStone, Inc. June 2011 - April 2015
dmg world media March 2011 - December 2011
Verizon Wireless July 2007 - November 2010
Sony Computer Entertainment America March 2006 - June 2007
Skills
Technical Writing, Product Management, Training, Customer Satisfaction, Quality Assurance, Product Development, Operations Management, Account Management, Zendesk, HTML, API Development, XML, Troubleshooting, Salesforce.com, SQL, Visio, Agile Methodologies, CRM, Curl, Payments, SaaS
Education
American River College 2003 — 2005
Computer Science
Northwestern Technical 2000 — 2002
MCP, Network and System Administration/Administrator
Target October 2013 - Present
Verizon Wireless November 2004 - October 2013
Metrocall August 2004 - November 2004
Kellermeyer Company August 1996 - August 1998
Skills
Leadership Development, Team Leadership, Sales Management, Territory Management, Territory Development, Territory Growth, Growth Strategies, Training, Presentation Coaching, Job Coaching, Strategic Financial..., Cost Management, Wireless, Customer Retention, Sales Process, Sales Force Development, Retail, Coaching, Customer Experience, Cold Calling, Sales, Sales Operations, Direct Sales, Quotas, Customer Satisfaction, Human Resources, Management
Education
American InterContinental University 2004 — 2006
Bachelors, Organizational Development and Psychology
Barnett Finance Company 2012 - Present
Four Points by Sheraton - Historic Savannah January 2008 - December 2011
Verizon Wireless November 2005 - January 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Data Analysis, Budget Process, Human Resources, Revenue Forecasting, Customer Service, Multi Tasking, Multi-line Phone, People Skills, Loan Origination, Management, Sales, Contract Negotiation, Employee Benefits, Payroll, Customer Retention, Loan Servicing, Marketing, Access
Education
American Public University System 2012 — 2015
Bachelor's degree, Psychology
Savannah Technical College 2005 — 2008
Associate's degree, Marketing/Marketing Management, General
ECR4Kids December 2014 - Present
The Beach and Beyond 2012 - April 2015
The Home Depot September 2013 - December 2014
Hallmark Cards September 2011 - November 2012
Verizon Wireless May 2007 - July 2009
The Home Depot December 2003 - April 2007
Skills
Customer Service, Facebook, Crochet, Internet, Call Centers, Retail, Cashiering, Apparel, Merchandising, Retail Sales, Sales Management, Department Management, Team Building, Management, Event Management, Visual Merchandising, Customer Experience, Time Management, Inventory Management, Sales, Fashion, Loss Prevention, Inventory Control, E-commerce, Styling, POS
Education
American InterContinental University
Valencia Community College
Acosta Sales & Marketing May 2013 - Present
Verizon Wireless 2008 - 2009
MONTGOMERY COUNTY SHERIFF'S DEPARTMENT January 2007 - July 2008
Convergys January 2003 - January 2007
Education
American InterContinental University 2005 — 2006
Master of Business Administration (M.B.A.), Industrial and Organizational Psychology, 3.2
Mississippi University for Women 1994 — 1999
Bachelor of Science (B.S.), Public Relations/Image Management
Design FX, LLC December 2014 - Present
Aflac February 2014 - December 2014
Primeritus Financial Services, Inc March 2013 - March 2014
Pro-Found Revocery Solutions September 2011 - March 2013
Comcast October 2010 - September 2011
SureWest Communications March 2010 - September 2010
Verizon Wireless June 2001 - May 2006
Verizon Wireless January 1999 - January 2000
Coca-Cola FEMSA August 1996 - January 1999
Coca-Cola FEMSA June 1992 - August 1995
Skills
Sales, Salesforce.com, Microsoft Office, Inside Sales, Outside Sales, Cold Calling, Networking, Social Networking, Customer Service, Team Leadership
Education
American River College 1996 — 1998
General Education, Marketing
Redmond High School 1986 — 1990
Dipolma
Oracle January 2012 - Present
Oracle January 2009 - December 2011
Oracle April 2006 - January 2009
Hewlett-Packard June 2004 - January 2005
Verizon Wireless May 2004 - July 2004
MAXIMUS December 2003 - May 2004
ExxonMobil March 2001 - August 2002
Intel Corporation January 1997 - January 2001
Packard Bell October 1994 - January 1997
Skills
ITIL, Business Analysis, Cloud Computing, IT Service Management, IT Strategy, Technical Support, IT Management, Business Intelligence, Information Technology, Enterprise Software, Requirements Analysis
Education
American River College 2013 — 2015
Pursuing a B.S., Computer Science
Techskills - Sacramento CA. 2005 — 2006
Certification, Computer Technology/Computer Systems Technology
Colegio Universito Fermín Toro, Caracas-Venezuela. (Cisco Academy Networking Program) 2003 — 2003
Certification, Computer Technology/Computer Systems Technology
Intel University, Folsom, CA. 1998 — 2000
Computer Technology/Computer Systems Technology
Packard Bell / NEC University, Sacramento, CA. 1997 — 1998
Computer Technology/Computer Systems Technology
University of Technology Venezuela, Caracas - Venezuela. 1987 — 1990
Bachelor of Science (BS), Computer and Information Sciences, General --
CAN Capital 2015 - Present
Worldpay March 2013 - June 2014
ControlScan June 2014 - 2014
FleetCor Technologies January 2007 - March 2013
BellSouth Telecommunications July 2002 - January 2007
Verizon Wireless December 1999 - July 2002
Skills
Sales Management, Business Development, Product Development, Training, Forecasting, Business Planning, Cold Calling, Direct Sales, Sales Process, Salesforce.com, B2B, Customer Acquisition, P & L Ownership, Sales Retention, Business Relationship..., Project Management, Sales Compensation..., Sales Compensation SME, Account Management, Sales, New Business Development, Contract Negotiation, Leadership, Competitive Analysis, Management, Customer Retention, Sales Operations, Call Centers, Marketing, Recruiting, Team Leadership, Vendor Management, P, Sales Compensation..., Lead Generation, CRM, Team Building, Customer Service, Strategic Partnerships, Solution Selling
Education
American InterContinental University 2010 — 2011
MBA, Healthcare Administration/Business Management
American InterContinental University 2007 — 2008
Bachelors, Business Administration and Management, Marketing
East Mississippi Community College 1998 — 2000
Associate of Applied, Sciences; Finance
Suncrest Solar May 2015 - Present
Schneider Electric February 2014 - January 2015
Schneider Electric September 2012 - January 2014
Schneider Electric June 2010 - September 2012
Convergys June 2009 - June 2010
Verizon Wireless October 2007 - April 2009
Skills
Supply Chain Management, Purchasing, Customer Relations, Supply Management, Supply Chain, Logistics, Continuous Improvement, Management, Quality Assurance, Customer Service, Manufacturing, Process Improvement, Cross-functional Team..., Lean Manufacturing, Negotiation
Education
American Public University System 2010 — 2013
Bachelor of Business Administration
Murray High 2004 — 2007
Verizon Wireless September 2014 - Present
Wachovia/Wells Fargo February 2007 - July 2014
A-1 Instant Check Advance February 2006 - February 2007
Lil Cricket Convenient Stores January 2005 - February 2006
Apac/Bellsouth January 2004 - January 2005
Skills
Microsoft Word, Customer Service, 10 Key, Coaching, Sales, Customer Satisfaction, Management, Call Centers, Finance, Banking, Team Building, Microsoft Office, Customer Experience, Leadership
Education
American InterContinental University
Associated Degree, Business Management
Westover senior High School
Diploma
Verizon Wireless October 2014 - Present
Verizon September 2013 - October 2014
Verizon October 2012 - September 2013
Fox News Channel May 2009 - July 2009
WHUT May 2008 - May 2009
TEAM Sound & Vision May 2008 - July 2008
WHBC 830-AM August 2006 - May 2008
Simikan Marketing Group May 2006 - June 2006
Skills
Photography, Graphic Design, TV News Production, Video Production, Social Media Marketing, Media Production, Writing, Qualitative Research, Quantitative Research, Qualitative Data, Quantitative Analytics, Video Editing, Image Editing, Concept Development, Copy Editing, Adobe Creative Suite, Microsoft Office, QuickBooks, Web Development, Sage Business Works, QuarkXPress, Camera Operating, Social Media, Journalism, Event Planning, Facebook, Research, Storytelling, Radio, Film, Final Cut Pro, Video, Social Networking, Editing, Marketing, Producing
Education
Grand Canyon University 2013 — 2016
Doctor of Education (Ed.D.), Organizational Leadership
American InterContinental University 2010 — 2011
M. Ed., Leadership in Educational Organizations
Howard University 2006 — 2010
B. A., Communications; Television Production; Design
Verizon Wireless November 2014 - Present
Verizon Wireless April 2013 - November 2014
Verizon Wireless September 2011 - April 2013
Verizon Wireless February 2008 - August 2011
Skills
M2M, Wireless, Direct Sales, Telecommunications, Wireless Broadband, 4G, Cold Calling, Cellular Communications, Solution Selling, Customer Retention, Mobile Devices, Account Management, Unified Communications, VoIP, Sales Process, LTE, B2B, Mobile Technology, Call Center, Strategic Partnerships, Mobile Communications, Contract Negotiation, SaaS, Cloud Computing, Team Leadership, Team Building, EVDO, Strategic Planning, Sales, Customer Satisfaction, Quotas, Enterprise Mobility, Telecommunications..., Channel Partners, Business Development, Managed Services, CDMA, Customer Experience, Salesforce.com, Sales Presentations, Mobile Broadband, Wireless Networking, WiFi, Mobile Device Management, Location Based Services, Telematics, Networking, WAN
Education
American River College 2001 — 2003
Del Campo High School 1996 — 1999
Verizon Wireless May 2010 - September 2014
SureWest Communications July 2009 - April 2010
ALLDATA July 2008 - February 2009
Skills
Market Research, Networking, Account Management, Digital Marketing, Direct Sales, Project Management, Microsoft Office, Presentation Skills, Technical Support, Solution Selling, Social Media, Team Leadership, Wireless, Customer Satisfaction, Customer Retention, Management, Team Building, LTE, Troubleshooting, CDMA, Typing
Education
University of Phoenix-Sacramento Valley Campus 2013 — 2014
Bachelor of Business Administration (BBA), Marketing, Senior
American River College 2004 — 2008
Associate's degree, Business Administration and Management, General
tv2KLBC September 2013 - Present
tv2KLBC September 2011 - August 2013
tv2KLBC November 2009 - August 2011
River Cities Community Clinic 2008 - 2010
WestCare Arizona September 2008 - October 2009
Blaine County Journal September 2007 - August 2008
Verizon Wireless August 2006 - August 2007
Army National Guard September 2003 - December 2006
Aeropostale February 2006 - August 2006
American Eagle Outfitters August 2005 - February 2006
Skills
Broadcast, Television, Video Production, Video, Radio, Digital Media, Video Editing, New Media, Social Media, Editing, Broadcast Television, Advertising, Media Production, Social Media Marketing, Film, Entertainment, Facebook, Post Production, Public Relations, Multimedia, Film Production, Mac, Producing
Education
American Public University System 2015 — 2017
Business Mangement HR
West High School 2000 — 2003
High School Diploma
Verizon Wireless April 2015 - Present
MTPCS, LLC DBA Cellular One June 2014 - April 2015
MTPCS, LLC DBA Cellular One November 2012 - June 2014
Electronic Systems Design November 2007 - January 2009
AVI eConsulting July 2006 - November 2007
Skills
Wireless, Wireless Networking, Cellular Communications, Telecommunications, Switches, Troubleshooting, UMTS, VoIP, GSM, Computer Network..., Routers, T1, Microwave, TCP/IP, RF, Cisco Technologies, IP
Education
American Public University System 2011 — 2012
Associate of Science (AS), Computer Science
East Tennessee State University 2003 — 2005
Verizon Wireless
Skills
Mobile Devices, Telecommunications, Customer Experience, Wireless, Customer Retention, Cellular Communications, Mobile Technology, Managed Services, Broadband, VoIP
Education
American InterContinental University
BS in Business Administration, Human Resources Management and Services, 4.0
Thales Inflight Entertainment & Connectivity May 2015 - Present
Canon Solutions America November 2014 - May 2015
Canon Solutions America January 2014 - November 2014
AppleOne Employment Services August 2013 - January 2014
AppleOne Employment Services April 2013 - August 2013
The Park Ultra Lounge January 2010 - August 2012
Empire Event Center November 2008 - January 2010
Barcode Nightclub December 2004 - March 2008
Imagine Music November 1999 - April 2006
Verizon Wireless August 2003 - July 2004
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Call Center, Management, Social Media Marketing, Training, Schedules, Hiring Personnel, Marketing, Facebook, Social Media, Human Resources, Social Networking, Retail
Education
California State University-Sacramento 2008 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
American River College 2005 — 2008
General Education Transfer
Verizon Wireless March 2015 - Present
United States Air Force August 2011 - November 2014
Skills
Security Clearance, Military, Military Experience, Information Assurance, Air Force, Military Operations, DoD, Top Secret
Education
American Military University
SGS Consulting January 2015 - Present
Verizon Wireless August 2014 - November 2014
Sprint 2012 - 2014
T-Mobile August 2008 - March 2009
Skills
Customer Service, Technical Support, Food & Beverage, Hospitality Industry, Call Centers, Mobile Devices, Wireless, Testing, Troubleshooting, Telecommunications, Customer Satisfaction, Customer Experience, VoIP, Help Desk Support, Wireless Networking, IP, Team Leadership, Time Management
Education
American InterContinental University 2003 — 2005
Master of Business Administration (MBA), Marketing
Verizon Wireless May 2000 - Present
Skills
CDMA, Customer Service, LTE, Customer Satisfaction, Customer Retention, Microsoft Office, Sales, Networking, Project Management, Customer Experience, Troubleshooting, Microsoft Excel, Account Management, Mobile Devices, Outlook, Marketing, 3G, Team Building, Team Leadership, T1
Education
American River College 2008 — 2013
Verizon Wireless December 2012 - Present
Verizon Wireless May 2011 - December 2012
Verizon Wireless June 2009 - May 2011
Verizon Wireless January 2008 - June 2009
Verizon Wireless January 2007 - January 2008
Verizon Wireless April 2006 - January 2007
Skills
Training Delivery, Wireless, Leadership, Instructor-led Training, Curriculum Development, Program Development, Direct Sales, Leadership Development, Management, Virtual Training, Employee Training, Telecommunications, Solution Selling, Performance Management, Sales, Sales Operations, Sales Process, Retail, Cross-functional Team..., Relationship Building, M2M, Account Management, Customer Retention, Team Leadership, B2B, Sales Management, Quotas, Customer Service, 4G, Team Building, Wireless Broadband, CDMA, EVDO, LTE, 3G, Inventory Management, Hands-on Training, Program Management, Strategic Leadership, Public Speaking, Sales Motivation, Motivational Speaking, Employee Relations, Sales Presentations, Project Management, Mobile Technology, Hiring, Profit, Store Management, Vendor Management
Education
American Public University System 2008 — 2010
Master of Business Administration (M.B.A.), Global Management
East Carolina University 2005 — 2007
Bachelor of Science (B.S.), Health Fitness Specialist
Office Depot August 2014 - September 2015
AT&T Mobility June 2008 - July 2012
Cingular November 2005 - June 2008
Verizon Wireless February 2001 - May 2003
Verizon Wireless August 2000 - February 2001
Verizon Wireless February 2000 - August 2000
Ameritech Cellular July 1999 - February 2000
Ameritech Cellular October 1997 - July 1999
Triangle Electronics September 1994 - October 1997
S&C Electric Company September 1990 - February 1993
Skills
MS Word, MS Excel, MS PowerPoint, Retail, Customer Service, Wireless Solutions, Consultative Selling, Cold Calling, Customer Retention, Customer Satisfaction, Sales Process, Billing, Contract Negotiations, Retail Management, Wireless, Customer Experience, Profit, Telecommunications, Sales, Microsoft Excel, Selling, Training, Management, Sales Management
Education
American InterContinental University 2009 — 2011
Bachelor of Arts in Business Administration, Management
American InterContinental University 2007 — 2009
Associates of Arts in Business Administration, Business
Truman College 1984 — 1985
Certificate, Computer Aided Drafting 1 & 2
Electronics Technical Institute 1977 — 1978
Diploma, Electro-Mechanical Design
Calumet High School 1969 — 1973
Diploma, General
TOFM Head Start July 2013 - Present
The Childrens Center Head Start January 2013 - July 2013
Verizon Wireless February 2003 - June 2011
Skills
Human Resources, Employee Relations, Recruiting, HRIS, Onboarding, Performance Management, HR Policies, Benefits Administration, Talent Acquisition, Payroll, Talent Management, Employee Benefits, Employee Engagement, Organizational..., New Hire Orientations, Personnel Management, Outlook, Interviews, Training, Microsoft Office, Time Management
Education
American InterContinental University 2007 — 2008
Master of Business Administration (MBA), Human Resources Management and Services
Cornerstone University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Verizon Wireless October 2010 - Present
Whitehall Jewelers August 2007 - December 2010
Uptown Sneakers August 2005 - May 2007
Education
Lehigh Career & Technical Institute 2005 — 2007
Cosmetology 1, 2, 3
American InterContinental University
Business Administration - General Business
Louis E. Dieruff High School
United Natural Foods June 2012 - Present
Optimization by design 2009 - Present
Verizon Wireless March 2008 - April 2009
Pep Boys September 2005 - February 2008
Red Lobster October 2002 - November 2005
Skills
Computer Literate,..., PowerPoint. Type 50wpm,..., Advanced Web and...
Education
American River College 2008 — 2013
Associate's degree, Accounting
California State University-Hayward 1999 — 2003
Bachelor of Arts (B.A.), Human Development and Family Studies, General
Verizon Wireless November 2014 - Present
Charter Communications July 2012 - August 2013
Rent-A-Center September 2007 - July 2012
Skills
Relationship Management, Sales & Marketing, Account Coordination, Data Entry, Technical Support, Non-profit..., Organizational Behavior, Customer Retention, Team Building
Education
Strayer University 2015 — 2017
Master of Business Administration (M.B.A.)
American InterContinental University 2007 — 2009
Bachelor's Degree
Strayer University
Sutter Health October 2013 - Present
Sutter Health May 2013 - September 2013
Verizon Wireless September 2010 - May 2013
Verizon Wireless 2010 - 2010
Comcast Cable September 2008 - August 2009
NCA Financial (Collection Agency) March 2008 - August 2008
Bill McAnally Racing / Napa Auto Care Center December 2005 - October 2006
Skills
Human Resources, Customer Satisfaction, Microsoft Office, Customer Retention, Customer Service, Outlook, Microsoft Word, PowerPoint, Microsoft Excel, Call Centers
Education
University of Phoenix 2010 — 2013
MBA, Business Administration
California State University-Chico 2007 — 2010
BS, Business Administration; Organizational Management
Amsterdam University of Applied Sciences 2007 — 2007
American River College 2004 — 2006
AA, Associates of Arts in Liberal Arts
Hug Filtersystems August 2014 - Present
A-Z Bus Sales, Inc. May 2011 - July 2014
Dyson June 2005 - August 2009
Verizon Wireless July 2002 - May 2005
Arch Wireless June 2000 - December 2001
Icons Embroidery February 1997 - August 2000
Sunwest Embroidery Equipment August 1995 - January 1997
PageNet of Sacramento May 1992 - August 1995
Metrocall Paging February 1989 - May 1992
United States Navy Reserves January 1984 - January 1992
Skills
Sales, Negotiation, Retail, Recruiting, Inventory Management, Sales Operations, Budgets, Customer Service, Sales Management, Account Management, New Business Development, Marketing Management, Project Planning, Purchasing, Training, Start-ups, Contract Management, Contract Negotiation, Management
Education
American River College 1983 — 1983
Cordova High School
Colonel, US Air Force Reserve May 2014 - Present
US Air Force Reserve April 2013 - May 2014
US Air Force Reserve January 1986 - April 2013
Allied Wireless Communications Corporation February 2010 - July 2011
Verizon Wireless February 2006 - May 2009
Alltel Wireless August 2004 - February 2006
Alltel Wireless September 2002 - August 2004
Alltel Wireless July 2000 - August 2002
Alltel Wireless August 1998 - June 2000
Skills
Cross-functional Team..., Integration, Leadership, Military, Executive Management, Top Secret, Project Management, Telecommunications, Process Improvement, Security Clearance, Military Operations, Program Management, Profit & Loss Management, Strategy, DoD, Electronic Warfare, Air Force, C4ISR, Change Management, Command & Control, Organizational..., Operational Planning, Financial Modeling, Analysis, National Security, Training, Product Management, Wireless, Management, Command, Strategic Thinking, Intelligence, Vendor Management, Contract Negotiation, Defense, Systems Engineering, Testing, Six Sigma, Business Development, Information Assurance, Tactics, Business Process, Risk Management, Intelligence Analysis, Government Contracting, Active Top Secret..., Strategic Planning, Leadership Development, Financial Projection, Mentoring
Education
American Public University System 2011 — 2012
Master of Arts (M.A.) with Honors, Military Strategic Studies
United States Air Force - Air University 2010 — 2011
Air War College, Military National Resource Strategy and Policy
University of Arkansas at Fayetteville 1981 — 1986
Bachelor of Science (BS), Computer Science
AAA Parking March 2015 - Present
LAZ Parking September 2014 - March 2015
Parking Management Svc June 2014 - November 2014
Bank of America June 2013 - June 2014
HD Supply March 2013 - June 2013
Enterprise Rent-A-Car December 2010 - June 2013
Bloomingdales March 2011 - November 2012
Sprint Nextel Wireless August 2010 - March 2011
Verizon Wireless August 2005 - February 2010
Embraer January 1999 - January 2005
Skills
Customer Satisfaction, Customer Experience, Call Center, M2M, Mobile Devices, Cellular Communications, Account Management, Blackberry, Sales Operations, VoIP, Troubleshooting, Sales, Sales Process, Team Leadership, Networking, Customer Retention, Leadership, Inventory Management, Direct Sales, Windows, Sales Management, Cold Calling, Management, Marketing, Training, Coaching, Customer Service, CRM, Call Centers
Education
American InterContinental University 2001 — 2003
MBA, Business Management
American InterContinental University 2001 — 2003
BS, Information Technology
Verizon Wireless March 1999 - Present
Verizon Wireless March 2005 - August 2008
Verizon Wireless January 2003 - March 2005
Verizon Wireless June 2002 - December 2002
Verizon Wireless March 1999 - December 2001
Skills
FMLA, ADA, Workers Compensation, Notary Public, E-Verify, HRIS, PeopleSoft, Microsoft Office, PowerPoint, Excel, Word, Microsoft Excel, Employee Relations, Leave of Absence..., Health & Welfare..., Benefits Administration, Employee Recognition, EEO/AA Compliance, Microsoft Word, Americans with..., Call Centers, Conflict Resolution, Customer Retention, Customer Service, Employee Benefits, Hiring, Human Resources, Job Fairs, Leadership, Management, New Hire Orientations, Payroll, Policy, Recruiting, Temporary Placement, Time Management, Training, Business Intelligence, Cross-functional Team..., Business Analysis, Team Building, Team Management
Education
Bellevue University 2011 — 2013
Bachelor's certificate, Call Center Operation and Management
Bellevue University
Bachelor of Arts (B.A.), Business/Corporate Communications
American InterContinental University 2007 — 2009
ASSOCIATE OF ARTS; A.A.B.A, BUSINESS ADMINISTRATION & HUMAN RESOURCES
Hirsch Metro High School 1990 — 1994
Diploma, Communication and Media Studies
Internal Revenue Service August 2014 - May 2015
West at Home January 2009 - August 2013
NCO September 2012 - March 2013
Verizon Wireless October 2011 - August 2012
Service Solutions November 2006 - October 2008
Blue Thunder August 2004 - October 2006
Skills
Human Resources, Employee Relations, Vendor Management, Customer Service, Recruiting, Training, Employee Training, Leadership, Customer Retention, Operations Management, Interviews, Management, Payroll, Call Centers, Sourcing, Time Management, Applicant Tracking..., Onboarding, Coaching, Hiring, HRIS, Personnel Management, Employee Benefits, Benefits Administration, Team Building, Performance Management, Talent Acquisition, Talent Management, New Hire Orientations, Employee Engagement, Job Descriptions, NICE, NICE Call Recording, AS400 Administration, I-9 Compliance, ERP, CMS, Avaya Communication..., ADOBE, Payroll Processing, 48 WPM
Education
American Public University System 2014 — 2014
Master of Arts (MA), Human Resources Management/Personnel Administration, General, 3.90
American Public University System 2012 — 2012
Bachelor of Managment, Human Resources Management and Services, 3.3
Verizon Wireless April 2013 - Present
Verizon Enterprise Solutions April 2008 - April 2013
Verizon Wireless May 2005 - April 2008
Verizon Wireless July 2001 - May 2005
VSP Vision Care January 2000 - February 2001
Wells Fargo May 1999 - November 1999
Wells Fargo December 1997 - May 1999
Skills
Management, Enterprise Software, Information Technology, Vendor Management, Telecommunications, Wireless, Customer Service, Customer Experience, Integration, Requirements Analysis, Business Analysis, Cloud Computing, Facilities Management, Cellular Communications, Base Station, Microwave, Ethernet, Routers, Switching, CDMA, LTE, VoIP, Security, Data Center
Education
American River College 2010 — 2012
Associate of Science (AS), Industrial Electronics Technology/Technician
American River College 2000 — 2004
Associate of Science (AS), Computer and Information Sciences, General
Teleperformance, USA December 2013 - February 2015
Verizon Wireless September 2008 - December 2013
Semon Machine Company October 2003 - April 2005
Unites States Air Force September 1999 - September 2003
Skills
Wireless, CDMA, Telecommunications, Quotas, LTE, Cellular Communications, Customer Retention, Direct Sales, 4G, Sales Operations, Mobile Devices, Mobile Technology
Education
American InterContinental University 2004 — 2006
Associate of Arts (A.A.), Information Technology
Windham Technical High School 1995 — 1999
highschool diploma, Automotive Engineering Technology/Technician
DMS September 2014 - Present
ACT Today June 2013 - July 2014
Apple One September 2012 - June 2013
TeleDirect Call Centers 2012 - 2013
Verizon Wireless 2006 - 2008
Starbucks 2004 - 2006
Sierra Pine 2003 - 2004
UPS 2002 - 2003
The Home Depot 2001 - 2003
DaVita Dialysis 1998 - 2001
Skills
Customer Service, Call Centers, Customer Satisfaction, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Time Management, PowerPoint, Troubleshooting, Public Speaking, Team Management, Training, Marketing, Retail, Teamwork, Quality Assurance, Sales, Team Building, Telephone Skills, Management, Coaching, Cashiering, Customer Experience, Customer Retention, Recruiting, Account Management
Education
Meric College 2003 — 2004
NA, Interior Design
American River College 1998 — 2002
NA, Math, Science, Chemistry, NA
El Sereno High School 1996 — 1997
Dipmloma, GE, 3.092 GPA
Verizon Wireless June 2014 - Present
A-Tech Vapor July 2012 - Present
Samsung March 2014 - June 2014
Ericsson November 2013 - March 2014
Samsung Network Services March 2013 - September 2013
MetroPCS/Tek December 2011 - March 2013
Ericsson May 2011 - December 2011
Alcatel-Lucent/Goodman Networks February 2006 - January 2011
ADEX March 2005 - February 2006
Nortel March 2005 - February 2006
Skills
Core, Access, LTE, Integration, System Deployment, CDMA, Wireless, Telecommunications, IP, VoIP, Network Design, Wireless Networking, Switches, GSM, UMTS, Computer Network..., TCP/IP, Troubleshooting, Network Engineering, WiFi, Open Source Software, CCNA, RNC, Fiber Optics, Transmission, WiMAX, Product Management, MPLS, Routers, Vendor Management, Cisco Technologies, Telephony, Mobile Technology, Unix, GPRS, Ethernet, Networking, RAN, EVDO, 3G, Pre-sales, Testing, Hardware, Managed Services, SIP, Project Management, Microwave, Cloud Computing, SS7, 4G
Education
Collin County Community College 2012 — 2014
N/A, Cisco, A-
American InterContinental University 2003 — 2004
Bachelor's, Business Administration
Platte County RIII VO-Tech 1990 — 1991
Diploma, Marketing and Supervision
ALLDATA November 2014 - Present
Verizon Wireless January 2007 - August 2013
MCI Corporation January 2005 - June 2007
Pacific Bell May 1999 - December 2003
MCI Corporation 1990 - 1999
Skills
B2B, Cold Calling, Customer Service, Consultative Selling, Call Center, Customer Satisfaction, Outlook, Account Management, Project Management, Selling, Contract Negotiation, Call Centers, Business Analysis, Telecommunications, Salesforce.com, Solution Selling, Customer Escalation..., Public Relations, Marketing, Customer Retention, Direct Sales, Sales Process, Wireless, Sales Operations, Customer Experience, Product Management, Team Leadership, Networking, CRM, Mobile Devices, VoIP, E-commerce, Mobile Communications, Marketing Communications, Sales
Education
American River College 1981 — 1983
AA, Liberal Arts
Verizon Wireless April 2012 - Present
Spencer Technologies April 2011 - April 2012
Verizon June 2005 - August 2010
Verizon March 2003 - June 2005
Verizon May 2001 - March 2003
Education
American InterContinental University 2007 — 2009
Bachelor's, Business
State Of California January 2014 - Present
VSP Global October 2013 - January 2014
AmeriGas Propane November 2010 - March 2011
Peninsula Harley Davidson March 2010 - September 2010
CTN Corp February 2009 - February 2010
Volusion.com February 2008 - January 2009
ValueClick January 2006 - December 2007
Nova Development June 2005 - December 2005
Robinsons-May November 2004 - June 2005
Verizon Wireless July 2001 - January 2004
Skills
E-commerce, Talent Acquisition, Customer Service, Account Management, Team Leadership, Project Management, Customer Satisfaction, Sales, Customer Retention, Microsoft Office, Call Center, Social Media, Team Building, Microsoft Excel, Advertising, Management, Training, Call Centers, Leadership, Operations Management, Sales Operations
Education
Computer Learning Center 2000 — 2001
Microsoft Certified Systems Engineer (MCSE), MCSE
American River College 1997 — 1998
AA, Communications
Verizon Wireless April 2010 - Present
Sprint Nextel February 2007 - April 2008
Education
American InterContinental University 2004 — 2006
BS, Fashion Design & Marketing
Kingston Avenue Baptist Church March 2014 - Present
Professor Nell Arnold 2005 - October 2013
Verizon Wireless July 2007 - December 2008
SBC October 1996 - May 2005
Skills
Web Design, Research, Analysis, Project Management, Photography, Photoshop, Microsoft Office, Dreamweaver, HTML, Adobe Creative Suite, Adobe Acrobat, technical Writing, Illustration, Visual Basic, CSS, MSQL, jQuery, Java, JavaScript, Managing Database, CAD, Microstation, Color Theory, Quilting, Clothing Design, Dressmaking, Wearable Art, Graphic Design, Editing, Art, Event Planning, InDesign, Technical Writing, WordPress
Education
Kaplan University 2009 — 2012
Assoc of Science, Information Technology - Web Design, 3.68
ITT Technical Institute 2007 — 2009
Computer Aided Design
American River College 1997 — 1998
CAD
American River College 1978 — 1989
Photography
Southern Illinois University, Carbondale 1972 — 1973
Commercial Art
Southern Illinois University, Carbondale 1968 — 1969
Pre-Nursing
Communication Infrastructure Corporation March 2007 - October 2008
WFI 2006 - 2007
SprintNextel March 2006 - June 2006
Verizon Wireless 1998 - 2005
Herman Miller, Inc 1991 - 1996
Southwest Airlines 1982 - 1989
Education
American River College 2003 — 2003
Mechanical Drafting
California State University-Sacramento 1994 — 1994
Computer Science
Sacramento City College 1991 — 1992
Business
Mt. San Antonio College 1970 — 1973
General Studies
Verizon Wireless January 2013 - Present
Enterprise Rent-A-Car September 2010 - November 2012
Alisha S. Clothing line May 2009 - January 2012
FAVARH May 2009 - September 2010
David's Bridal December 2008 - January 2010
Boston Road Business Association October 2008 - December 2008
Primerica Financial May 2008 - September 2008
American International Phone Alumni Campaign September 2006 - May 2008
Skills
Customer Service, Sales, Marketing, Microsoft Excel, Microsoft Office, PowerPoint, Outlook, Leadership, Time Management, Recruiting, Microsoft Word, Inventory Management, Budgets, Cold Calling, Management, Team Leadership, Team Building, Account Management, Event Planning, Teamwork, Social Media, Public Relations, Social Networking
Education
American International College 2009 — 2011
Masters, Business Administration
American International College 2006 — 2009
Bachelors of Science, Business Administration
Verizon Wireless January 2014 - Present
Marriott Vacation Club International February 2006 - Present
Verizon Wireless December 2012 - January 2014
C and N Enterprise January 2006 - August 2012
The Walt Disney Company September 2010 - June 2012
Hilton Head Metropolitan Hotel June 2009 - December 2009
Marriott Vacation Club International January 2008 - December 2008
Skills
Entertainment, Event Management, Marketing, Social Media, Theme Parks, Customer Satisfaction, Digital Media, Disney, Training, Television, New Media, Budgets, Event Planning, Hospitality Management, Sales, Electronics, Consumer Electronics, Networking, Public Relations, Small Business
Education
Colorado Technical University 2014 — 2017
Doctorate of Management, Executive Leadership
American InterContinental University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
University of South Carolina-Beaufort 2005 — 2008
Bachelor's degree, Hospitality Administration/Management, 3.4
Verizon Wireless July 2014 - Present
Army National Guard June 2007 - Present
T-Mobile March 2013 - November 2013
iostudio October 2012 - February 2013
Walmart May 2011 - October 2012
Subway August 2010 - May 2011
Skills
Customer Service, Security, Leadership, Supervisory Experience, Long-term Customer..., Military Skills, Military Communications, Data entry, Recruiting, Active DoD Secret..., Microsoft Technologies, Data Entry, Military
Education
American Military University 2014 — 2017
Master of Business Administration (MBA), Business/Commerce, General
University of North Alabama 2009 — 2012
bachelor of science, Sociology
Colbert Heights High School 2003 — 2007
high school diploma
Direct General Corporation June 2013 - Present
Verizon Wireless 2008 - 2013
Verizon Wireless February 2005 - February 2008
Verizon Wireless 2003 - 2005
Skills
Training, Program Development, Instructor-led Training, Instructional Design, Curriculum Design, Wireless, Strategic Planning, Customer Service, Retail Sales
Education
American Public University System 2013 — 2016
Bachelor of Science (BS), Human Resources Management and Services
Saginaw Valley State University 2000 — 2002
Bachelor of Science (BS), Business Administration and Management, General
Padez Home Health of Dallas April 2015 - Present
MSGWebDesign April 2015 - Present
G4S Secure Solutions (USA) Inc. December 2010 - Present
Verizon Wireless June 2010 - December 2010
Volvo Car Group February 2008 - June 2010
Plexus Scientific June 2005 - August 2005
Skills
Computers, Typing, Technology, Customer Service, Management, Microsoft Excel, Outlook, Microsoft Word, Security, Automotive, Sales, Critical Thinking, Project Planning, Report Writing, Written & Verbal..., Certified First..., Cpr Certified, AED Certified, Social Media, Cisco IPS, Intellex, Community Emergency..., Juniper, Odyssey, Pointsec, Lotus Notes, Taleo, Cisco VPN, Security Operations, Automotive Repair, Security Awareness, Access Control, System Administration, Telephone Skills, Physical Security, Time Management, Software Installation, Microsoft Office, Data Entry, Troubleshooting, Training, Inventory Management, Security Audits, RSA SecurID, ISTAR, E-Learning, ISO, VoIP, HTML, SharePoint Designer
Education
American Public University System 2012 — 2014
Bachelor of Business Administration (B.B.A.), IT Security Management, 3.5
Universal Technical Institute of Pennsylvania Inc 2008 — 2008
Certificate, Automotive Technology
Battlefield High 2004 — 2006
Highschool Diploma, Basic
Stonewall High School 2002 — 2004
Collin County Community College
Associate's degree, Business Administration and Management, General
Byers Engineering Company February 2014 - Present
AFL October 2013 - February 2014
Byers Engineering Company March 2013 - October 2013
Millennium Transportation Inc October 2012 - March 2013
Dispatch Network Solutions October 2011 - September 2012
Namco Bandai Games America February 2011 - September 2011
Byers Engineering July 2007 - August 2008
Wells Fargo September 2005 - August 2006
Verizon Wireless July 2000 - June 2002
Wells Fargo September 1998 - May 2000
Skills
AutoCAD, Traffic Control, Audio Engineering, Studio Recording, Live Sound, FL Studio, Audio Post Production, Audio Processing, Pro Audio, Sound Engineering, Music Production, Inbound Call Center, Computer Repair, Quality Assurance, Customer Service, Microsoft Office, Mobile Devices, Hardware, Customer Retention, Technical Support, Project Management, Management, Troubleshooting, Customer Satisfaction, Wedding DJ, Retail, Social Media
Education
American River College 1995 — 1997
Music - Studio Engineering & Recording
Oakmont High School 1991 — 1995
Hyundai 2014 - Present
FastTeks of Charleston April 2013 - March 2014
Blackbaud July 2012 - April 2013
Contractor February 2012 - July 2012
Gildan Activewear February 2010 - February 2012
Cogdell Spencer - Erdman July 2008 - August 2009
Premier Inc January 2008 - June 2008
East Cooper Regional Medical Center September 2006 - January 2008
Verizon Wireless October 2002 - August 2006
Interland Inc February 2002 - October 2002
Skills
Active Directory, Laptops, XP, Printers, Windows Server, Hardware, TCP/IP, Troubleshooting, Windows, Servers, System Administration, A+ Certified, VMware, Windows 7, Networking, Technical Support, Help Desk Support, Network Administration, Software Installation, Operating Systems, Microsoft Exchange, Computer Hardware, DNS, Information Technology, Citrix, System Deployment, Microsoft Office, BMC Remedy, HP, VoIP, Leadership, Customer Service, Blackberry, Process Improvement, Disaster Recovery, Routing, Service Desk, Backup Exec, Security, Network Security, Virtualization, Wireless Networking, Computer Network..., VPN, Windows XP
Education
Saint Leo University 2013 — 2014
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services
American InterContinental University 2011 — 2012
B.I.T. Bachelors; of MBA, Information Technology; International Business
Midlands Technical College 2003 — 2004
Georgia State University 1999 — 2001
Computer Information Systems
2005-2006 Verizon Wireless Company Training Columbia
Verizon Wireless January 2014 - April 2015
Victory Chevrolet of Mt. Holly November 2013 - January 2014
Convergys June 2012 - May 2013
Convergys September 2011 - July 2012
Convergys February 2010 - September 2011
Kohl's Department Stores August 2008 - August 2010
Dillards November 2007 - April 2008
Westdale Asset Management March 2006 - November 2007
The Disney Store May 2005 - September 2005
McAlister's Deli (Corporation) 2000 - 2002
Skills
Talent Acquisition, Technical Recruiting, Screening, Job Posting, Coaching, Crafts, Customer Service, Painting, Entertainment, Event Planning, Creative Direction, Call Centers, Sales, Training, Client Services, Time Management, Hiring, Telephone Skills, Outlook, Team Building, Screening Resumes, Retail, PowerPoint, Merchandising, Microsoft Office, Troubleshooting, Microsoft Word, Customer Experience, Windows, Social Media, Public Speaking, Creative Writing, Conflict Resolution, Leadership Development, Customer Service..., Call Center Development, Research, Contact Centers, Selling, Customer Satisfaction, Leadership, Management, Process Improvement
Education
American InterContinental University 2013 — 2015
Bachelor of Business Administration (BBA), Entrepreneurship
American InterContinental University 2009 — 2011
Associate's degree, Business Administration and Management, General
Catawba College 2003 — 2005
Theatre/Theatre Arts Management
Verizon Wireless November 2013 - Present
AT&T August 2011 - April 2013
Sears Holdings Corporation April 2006 - September 2011
Citadel Broadcasting June 2010 - December 2010
Skills
Broadcast, Radio, Voice Over, Radio Broadcasting, Editing, Commercials, Customer Satisfaction, Direct Sales, Sales, Customer Service, Sales Management, Customer Retention
Education
Lasell College 2013 — 2016
Masters of Science, Public Relations, Advertising, and Applied Communication
American International College 2005 — 2010
B.A., Communications
Ludlow Highschool 1999 — 2003
Diploma, General Studies
Verizon Wireless October 2014 - Present
Verizon Wireless April 2014 - October 2014
Verizon Wireless November 2010 - April 2014
Verizon Wireless June 2009 - October 2010
Verizon Wireless June 2006 - June 2009
Verizon Wireless October 2005 - June 2006
United States Air Force January 2001 - January 2005
Abbate Florist October 1997 - June 2000
Skills
Customer Retention, Direct Sales, Solution Selling, Telecommunications, Retail, Customer Experience, Wireless, Account Management, Sales Operations, Sales Process, Mobile Devices, Customer Service, Sales, Customer Satisfaction, Quotas, Sales Management, Cellular Communications, Sales Presentations, Team Leadership, Marketing Strategy, Selling, Managed Services, Marketing, Store Management, 4G, B2B, Cold Calling, Driving Results, Merchandising, Retail Sales, Inventory Management, Team Building, Management, Business Process..., New Business Development, Product Management, Military Logistics, Rockets, Key Account Management, Trade Shows, Profit, Building Relationships, Hiring, Strategy, Visual Merchandising, Coaching, Operations Management, Employee Training, Recruiting, Marksmanship
Education
American Public University System 2003 — 2005
Bachelor's degree, Marketing
Manchester Community College 1999 — 2000
Associate's degree, Marketing
Verizon Wireless December 2013 - Present
Naturally Curly September 2012 - Present
Skills
Human Resources, Recruiting, Customer Service, Onboarding, Management, Training, Employee Training, Team Building, Employee Relations, Applicant Tracking..., Employee Benefits, HRIS, Social Media Blogging, Fashion Blogging, Video Blogging, Travel Blogging, Network Engineering, Circuit Design, Telecommunications, Social Media, Leadership, Social Networking, Public Speaking, Event Planning, Microsoft Office, Networking
Education
San Diego State University-California State University 2003 — 2006
B.A., Political Science
American River College 2002 — 2003
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Verizon Wireless September 2014 - January 2015
Gemalto December 2012 - December 2013
GCI & BP May 2012 - November 2012
Verizon Wireless August 2010 - March 2012
Verizon Wireless February 2008 - July 2010
Cheesecake & Strudel Haus October 2001 - June 2005
Ericsson April 1997 - August 2001
Skills
Project management..., Packet-based..., Software Development,..., IDE: Java, Visual..., Process and Flow..., Protocols: OSI, TCP/IP,..., Technical Support, RF..., Operating Systems i.e...., Leadership, Telecommunications, Integration, Project Management, Program Management
Education
University of Phoenix 2008 — 2014
Doctorate of Management, Information Systems and Technology, 3.8
American InterContinental University 2005 — 2007
Master of Science, Information Systems & Technology, 4.0
American InterContinental University 2003 — 2005
Bachelor of Science (BS), Information Systems & Techology, 4.0
Richland College 2001 — 2003
Associate of Arts and Sciences (AAS), International Business & Trade, 3.5
Verizon Wireless August 2014 - Present
Verizon Wireless February 2014 - August 2014
Verizon Wireless December 2009 - February 2014
Verizon Wireless October 2007 - December 2009
Verizon Wireless May 2006 - October 2007
Skills
Microsoft Office, Management, Microsoft Excel, Research, Microsoft Word, PowerPoint, Sales, Leadership, Training, Photoshop
Education
American InterContinental University 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of South Carolina Upstate 2004 — 2006
Bachelor's degree, Business Administration and Management, General
Verizon Wireless July 2015 - Present
GCB Services February 2015 - July 2015
Ericsson February 2011 - December 2014
Clearwire June 2009 - January 2011
Zain October 2008 - April 2009
Grameenphone Ltd October 2007 - September 2008
Grameenphone Ltd March 2005 - October 2007
XNet corp. January 2005 - February 2005
Skills
Microsoft Office, 3G, Cellular Communications, Troubleshooting, SQL, Vendor Management, 2G, RF, IP, Fiber Optics, Ethernet, Computer Network..., RAN, SDH, Networking, Switches, Pathloss 5.0, Leadership, MUX Planning, Capacity Design, Microwave Engineering, Transmission, Pathloss, Business Object, Dashboard, Crystal Xcelsius 2008, Google Earth, Siterra, Project Management, Backhaul Design, Microwave Transmission..., Universe Design, Dragonwave, EBand, Motorola, SAP Sales & Distribution, SAP Pricing, OTC, QTC, ITC, SD Configuration, Fit/Gap Analysis, Master Data, SAP SD Module, FLC, Billing, Delivery
Education
American International University-Bangladesh 2000 — 2004
Bachelor's degree, Computer Science
Zilla 1987 — 1999
BSC in CS, Science
Verizon Wireless October 2003 - Present
Verizon Wireless October 2003 - Present
Verizon Wireless October 2003 - Present
E*Trade Financial March 1997 - December 2002
Skills
Working knowledge of..., Cross-functional Team..., Customer Satisfaction, Training, Wireless, CRM, Microsoft Office, Account Management, Strategy
Education
American River College
Verizon Wireless July 2014 - Present
Verizon Wireless January 2006 - Present
Verizon Wireless February 2004 - January 2006
Verizon Wireless October 2002 - February 2004
Skills
Telecommunications, Customer-focused Service, Sales Operations, People-oriented, Project Management, Wireless, Mobile Devices, Solution Selling, M2M, Sales Process, Account Management, Direct Sales, Customer Satisfaction, Customer Retention, Customer Experience, 4G, B2B, Call Centers, Mobile Technology, Cellular Communications, Quotas, Salesforce.com, Unified Communications, VoIP, Customer Service...
Education
American InterContinental University 2010 — 2011
Associate of Arts (A.A.), Business Administration, Management and Operations
Southern New Hampshire University
Bachelor of Business Administration (B.B.A.), Operations and Project Management
Verizon Wireless November 2014 - Present
United States Marine Corps January 2010 - January 2015
Skills
Computer Security, Networking, Network Administration, Information Security, Team Leadership, CISSP, Technical Translation, Computer Network..., Windows Server, Security, Network Security, Help Desk Support, Cisco Networking, Windows 7, Network Engineering, Cisco Routers, LAN-WAN, Information Assurance, Information Management, Leadership, Information Security..., Encryption, Email Encryption, Motivational Speaking, Domain Controller, Windows Domain, Domain Management, Network Management..., One-on-one Instruction, End User Training, Systems Analysis, Active Directory, Microsoft Exchange, VMware ESX, Data Management, Leadership Development, Communication Skills, Intercultural..., Curriculum Development, Staff Development, Employee Training, Motivation, Self-driven, Self-starter, System Administration, Alcatel, Fully bilingual English, Cellular Communications, Juniper Technologies
Education
American Military University 2013 — 2015
Associate's degree, Computer Programming, Specific Applications
Central Texas College 2014 — 2014
Microsoft Software and Systems Academy, Computer Programming/Programmer, General
YP.com March 2012 - Present
YP February 2010 - Present
YP May 2011 - March 2012
Verizon Wireless October 2008 - December 2010
Skills
Microsoft Word, Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Networking, ATM networks, Frame Relay, Cascade Server, Access Database
Education
Diablo Valley College 1986 — 1991
Business Administration and Management, General
American River College 1974 — 1978
Business Administration and Management, General
Health Federal Services April 2013 - Present
ACTIVE Network February 2013 - April 2013
Gap Inc./Gap Inc. Direct May 2012 - April 2013
Verizon Wireless November 2010 - January 2012
Comcast August 2005 - January 2009
Taco Bell September 1998 - March 2005
Skills
Staffing and..., 40 words and 6,0000 kps, I am able to work with..., I can work well with..., Employee of the month..., Top Seller January..., Proficient using..., Skilled in Medical..., Payroll, Call Centers, Time Management, Recruiting, Troubleshooting
Education
American River College 2010 — 2013
Master's degree, Health/Health Care Administration/Management
Carrington College California-Sacramento 2010 — 2012
certificate, Health/Health Care Administration/Management
Anthem College 1998 — 2001
Bachelor of Science, Surgical Tech
Wells Fargo Home Mortgage October 2013 - Present
US Air Force Reserve October 2008 - Present
Wells Fargo Home Mortgage October 2012 - October 2013
Wells Fargo Home Mortgage November 2011 - October 2012
Wells Fargo September 2008 - November 2011
AT&T Wireless 2007 - 2008
Verizon Wireless 2006 - 2007
T-Mobile 2002 - 2005
Skills
Customer Relations, Negotiation, Customer Service, Sales Management, Excel, Underwriting, Loss Mitigation, Social Networking, Microsoft Excel, Loans, Mortgage Lending, Government, Leadership, Business Development, Credit, Risk Management, Banking, Training, Investments, Sales, Time Management, Team Building
Education
American Military University 2014 — 2015
Bachelor of Arts (B.A.)
Pensacola Junior College
Associate of Art
Community College of the Air Force
Associates
Delta Airlines November 2014 - Present
Macdee Productions June 2003 - Present
Storage post February 2012 - December 2012
Ruff Ryders 2000 - 2012
Valvoline June 2009 - November 2011
Giagni Enterprises June 2007 - March 2008
E Z pass New York October 2006 - June 2007
Sprint November 2005 - September 2006
Verizon Wireless November 2000 - April 2005
Atlantic Records January 1991 - January 1995
Skills
Entertainment, Music Industry, Music Production, Audio Engineering, Film, Recording, Songwriting, Talent Management, Studio Recording, Music, Television, A&R, Concerts, Voice Over, Live Events, Social Networking, Publicity, Digital Media, Entrepreneurship, Management, Training, Sales Operations, Sales, Public Relations
Education
Fordham University 2011 — 2014
Business/Legal and Policies, Business
American InterContinental University 2009 — 2011
Associates degree Business Management, Business, Management, Marketing, and Related Support Services
beach channel 1984 — 1985
MetroAtlanta Ambulance Service May 2015 - Present
Maxims Consulting 2013 - Present
Westport One July 2014 - December 2014
ettain group November 2013 - May 2014
LivePerson August 2012 - July 2013
Verizon Wireless May 2010 - May 2012
Albert Uster Imports March 2009 - November 2009
Meridian Institute September 2008 - March 2009
Skills
Social Media, Editing, Microsoft Office, Online Marketing, Web Content Management, Research, Web Design, Nonprofits, HTML, Photoshop, Customer Service, Marketing Communications, Technical Support, Dreamweaver, Management, Troubleshooting, Public Speaking, Social Networking, Project Management, Customer Relations, Administrative Functions, Mac OS, iWork, Lexis-Nexis Academic
Education
Webster University 2012 — 2013
Master of Arts (M.A.), International Relations and Affairs
American Public University System 2011 — 2011
Certification, Web Foundations Associate
Fayetteville Technical College 2011 — 2011
Certification, CompTia Network +
Pima Community College 2010 — 2010
Certification, CompTia A+
Clemson University 2005 — 2008
B.A., Political Science
Healthways December 2013 - Present
Verizon Wireless January 2008 - February 2012
Skills
Customer Service, Data Entry, Retail
Education
American Public University System 2012 — 2017
Human Resources Management and Services
United States Air Force 2009 - Present
CoreFirst Bank & Trust 2007 - 2009
Verizon Wireless 2005 - 2007
Citi 2004 - 2006
Sleep Number by Select Comfort 2004 - 2006
Skills
Customer Service, Research, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, Teaching, Photoshop, Public Speaking, Inspection, Weapons Handling, Explosives Safety, CrossFit, Aircraft Maintenance, Weapons Training, Leadership, Military Training, Military Operations, Weapons, Security Clearance, Troubleshooting, Management, Operations Management, Time Management, Perfect Attendance, Oral Communication, Written Communication, Program Evaluation, Employee Training, Quality Assurance, Teamwork, Coaching, Critical Thinking, Budgeting, Problem Solving
Education
Weber State University 2015 — 2018
Bachelor’s Degree, Human Resources Management and Services
American Public University System 2012 — 2015
Health and Sports Science
Topeka high school
Travelers March 2015 - Present
Travelers March 2013 - March 2015
Verizon Wireless July 2012 - March 2013
Verizon Wireless December 2011 - July 2012
Verizon Wireless January 2007 - December 2011
Verizon Wireless June 2006 - January 2007
Skills
Account Management, Project Management, Analytical Skills, Customer Service, Strategic Negotiations, Cross-functional..., Escalations Management, Interpersonal..., Financial Advisory, Life Cycle Assessment, Strategic Planning, Manage Client..., Quality Auditing, Time Management, Organization &..., Adaptability, Risk Assessment, Professional Services, Customer Experience, Sales Process, Customer Retention, Customer Satisfaction, Sales Operations, Telecommunications, Call Centers, Sales, Wireless, Direct Sales, Team Leadership
Education
American River College 2002 — 2009
Associate's degree, Liberal Arts and Sciences/Liberal Studies
El Camino Fundamental High School 1999 — 2002
High School, Diploma
Bellsouth 2004 - 2006
Bellsouth August 2002 - 2004
Verizon Wireless August 1999 - 2002
BLUE CROSS BLUE SHIELD OF GEORGIA 1998 - 1999
MARINER POST ACUTE NETWORK (formerly GranCare, Inc.) 1997 - 1998
Skills
SQL, Software Development, Management, Java, HTML, JavaScript, Business Planning, Marketing Strategy, Sales Management, Social Media, Budgets, Account Management, XML, Teaching, Microsoft Excel, Microsoft Office, Project Management, Business Strategy, Leadership, Market Research, Customer Service, Business Development, Team Leadership, Microsoft SQL Server, Microsoft Word, .NET, VBA, Data Analysis, Database Design, Database Development, Accounting, Tax Accounting, QuickBooks, Financial Reporting, Corporate Tax, Income Tax, Process Improvement, Data Conversion, Data Management, Analysis
Education
American InterContinental University 1998 — 1999
Masters In Information Technology
University of New Orleans 1993 — 1994
MBA
Bilkent University 1988 — 1992
BS, Hotel Administration and Tourism
Modis November 2014 - Present
Sacramento Kings May 2007 - Present
Contract August 2014 - October 2014
Verizon Wireless June 2009 - August 2013
Gonzales & Sisto, LLP November 2005 - April 2007
Skills
Sports Marketing, Social Media, Facebook, Public Relations, Sports, Social Networking, Marketing, Event Planning, Social Media Marketing, Media Relations, Press Releases, Event Management, Sponsorship, Recruiting, Technical Recruiting, Management
Education
California State University-Sacramento
Bachelor of Arts (B.A.), Communication Studies
American River College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Verizon Wireless March 2014 - Present
Cable Communication technician July 1997 - July 2014
United States Marine Corps July 1997 - July 2014
Skills
•USMC..., •FCC Radar, FCC General..., •Intro Fiber Optics, ..., Military, Force Protection, Military Operations, Weapons, Military Experience, Cabling, Computer Hardware, Disaster Recovery, Hardware, Integration, Marine Corps, Networking, Military Training, Operational Planning, Routers, Software Installation, Testing, Top Secret, Troubleshooting
Education
Park University, Parkville, Missouri 2003 — 2015
Social Psychology, Social Psychology, Junior
American Military University
Verizon May 2013 - Present
Verizon Wireless June 1997 - May 2013
Skills
Wireless, Business Analysis, Billing Systems, SMS, Call Center, Blackberry, Troubleshooting, Vendor Management, Mobile, SQL, Remedy, Computer Hardware, LTE, Access, Business Intelligence, Mobile Technology, Customer Relations, Telecommunications, Team Leadership, Call Centers, Project Management, Mobile Devices, Software Documentation
Education
Walden University 2014 — 2017
Research Doctorate, Information Technology
Troy University 2006 — 2007
MSM, Information Systems
American InterContinental University 2002 — 2004
BIT, Information Technology
Verizon Wireless September 2013 - Present
Verizon Wireless September 2012 - August 2013
Verizon Wireless December 2010 - August 2012
Verizon Wireless July 2006 - December 2010
Verizon Wireless September 2004 - July 2006
Verizon Wireless December 2002 - September 2004
Skills
M2M, Quotas, 4G, Wireless, CDMA, LTE, Telecommunications, Mobile Communications, Solution Selling, Direct Sales, Mobile Devices, Customer Retention, Mobile Technology, Customer Experience, Managed Services, Cellular Communications, Unified Communications, Sales, VoIP, Sales Operations
Education
American InterContinental University 2008 — 2010
MBA, Business, Marketing
T-Mobile March 2015 - Present
T-Mobile June 2013 - Present
BakedOKC 2012 - Present
Luxottica Retail 2012 - 2013
Verizon Wireless July 2009 - June 2012
FranklinCovey Products January 2007 - February 2009
U.S. Cellular 2005 - 2007
Merritt's Bakery 2003 - 2004
Skills
Sales Management, Operations Management, Coaching, Inventory Management, Project Planning, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Customer Support, Customer Service, Development Of Employees, Employee Training, Employee Recognition, Executive-level..., Sales Growth, Training Facilitation, Customer Retention, Sales, Sales Operations, Customer Experience, Time Management, Management, Cold Calling, Sales Process, Retail, Hiring, Merchandising, Direct Sales, Leadership, Wireless, Account Management, Training, Mobile Devices, Solution Selling
Education
American InterContinental University 2008 — 2009
Bachelors, Information Technology - Computer Systems
American InterContinental University 2007 — 2008
Associates, Business Administration
Baldwin Wallace University 2002 — 2003
Computer Science
Cleveland Central Catholic High School
Apple September 2015 - Present
College & Career: Uncomplicated May 2014 - Present
Asurion September 2014 - September 2015
Cellular Center Verizon March 2011 - August 2014
Verizon Wireless October 2010 - February 2011
Verizon January 2008 - October 2010
D&Y 2007 - 2008
Skills
Customer Service, Recruiting, Talent Acquisition, Employee Relations, Sales, Coaching, Cold Calling, Account Management, Leadership Development, Sales Management, Team Building, Microsoft Office, Team Leadership, Organizational..., Negotiation, Training Facilitation, Training, Leadership, Merchandising, Retail, Marketing, Management, Contract Negotiation, Budgets, Email Marketing
Education
American Public University System 2010 — 2013
Master's, Management-Organizational Leadership, 3.72
Athens State University 2004 — 2006
B.A., Psychology, 3.67
Verizon Wireless (Worldwide Wireless) August 2015 - Present
Verizon Wireless August 2015 - Present
Miller's Ale House Restaurants March 2015 - September 2015
Comcast Cable September 2010 - September 2014
Brown Academy 2009 - 2010
Source Interlink Companies 2006 - 2008
Skills
Sales, Team Building, Customer Service, Coaching, Social Networking, Retail, Team Leadership, Direct Sales, Training, Microsoft Office, Operations Management, Project Management, Web Design, Sales Process, Call Centers, Entrepreneurship, New Business Development, Small Business, Customer Satisfaction, Sales Management, Outlook, Social Media, Merchandising, Microsoft Excel, Team Management, Strategic Planning, Employee Training, Teamwork, Sales Operations, Management, Networking, Leadership Development, Inventory Management, Cold Calling, Time Management, Customer Experience, Customer Retention, Leadership, Strategy
Education
American InterContinental University 2007 — 2009
AABA, Business Administration and Management, General
Ilinois Army National Guard March 2008 - Present
University of Illinois Facilities & Services February 2014 - January 2015
Verizon Wireless November 2008 - June 2009
Skills
Public Speaking, Research, Strategic Planning, Negotiation, Sales, Customer Service, Microsoft Office, Leadership, Team Building, Marketing, Account Management, Sales Management, Training, Social Media
Education
American Military University 2009 — 2015
University of Illinois at Urbana-Champaign 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Sociology
Southern Illinois University, Carbondale 2010 — 2010
Bachelor of Arts (B.A.)
T-Mobile September 2013 - Present
Integra January 2013 - September 2013
Sprint March 2005 - January 2013
Sprint March 2005 - January 2013
Verizon Wireless October 2004 - March 2005
Alert Cellular October 2002 - October 2004
Skills
Wireless, Telecommunications, M2M, Mobile Devices, Solution Selling, CDMA, Direct Sales, Co-location, MPLS, Cellular Communications, VoIP, Telephony, Unified Communications, Switches, IP, Sales Process, Salesforce.com, Customer Retention, Mobile Technology, Ethernet, Call Centers, Mobile Communications, Broadband, Customer Experience, Product Management, B2B, SIP, Networking, Managed Services, LTE, WiMAX, SIP Trunking, 4G, T1, Hosted Services, Cloud Computing, Wireless Networking, Optical Fiber, DSL, Sales Management, Account Management, Competitive Analysis, Channel Partners, Strategic Partnerships, Sales, Selling, Management, SaaS, Long Distance, Enterprise Software
Education
American River College
Verizon Wireless 2007 - April 2013
Skills
Cisco Certified Network..., Telcordia Granite..., Telecommunications, Wireless, Call Centers, Computer Network..., IP, LTE, Vendor Management, Troubleshooting, Managed Services, CDMA, Cellular Communications
Education
American InterContinental University 2002 — 2004
Bachelor's degree, Information Technology, 3.86
Tyler Junior College
Health Information/Medical Records Technology/Technician, 4.0
U.S. Navy Electronics Technician "A" School
Electrical, Electronic and Communications Engineering Technology/Technician
AT&T February 2011 - Present
AT&T November 2009 - February 2011
Nsoro 2008 - 2009
Cingular Wireless April 2005 - November 2008
Trancfone Wireless March 2004 - April 2005
Belk September 2003 - February 2004
Verizon Wireless July 1996 - September 2003
Skills
Needs Analysis, Instructor-led Training, Lectora, ADDIE, Blended Learning, Project Management, Instructional Design, Retail Sales, Training, Training Delivery, Technical Training, Curriculum Design, SnagIt, Wireless, Customer Service, Vendor Management
Education
Jones International University 2007 — 2008
MBA, Project Management
American InterContinental University 2003 — 2004
M Ed, Instructional Technology
Savannah State University 1991 — 1996
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Verizon Wireless April 2011 - Present
New York State Department of Transportation August 2008 - December 2008
Aramex International Courier Ltd. January 2006 - February 2008
Skills
Technical Analysis, Troubleshooting, Research Design, Change Management, Network Engineering, Network Operations, Network Design, Cisco devices
Education
The City College of The City University of New York 2007 — 2010
Master Degree, Electrical Engineering
American International University-Bangladesh 2000 — 2005
Bachelor Degree, Computer Engineering
Notre Dame College - Bangladesh 1997 — 1999
Higher Secondary Certificate, Science Department
Verizon Wireless July 2010 - Present
Verizon Wireless July 2010 - Present
Honda via Apex Systems October 2011 - April 2013
Wilkinson & Associates Real Estate 2004 - 2011
Northwest Cabarrus High School September 2008 - June 2009
Phillip O. Berry Academy of Technology August 2002 - September 2005
Skills
Technical Support, Instructional Technology, Real Estate, Networking, Vendor Management, Account Management, SharePoint, Team Building, Coaching, Access, Troubleshooting, Telecommunications, Business Analysis, Project Management, Computer Hardware, Wireless Networking, Program Management, Wireless, Process Improvement, Customer Service, Testing, Leadership, Training, Management
Education
Techskills 2010 — 2011
A+, Net+, MCP, Information Technology
American InterContinental University 2003 — 2005
Masters of Education, Instructional Technology
South Carolina State University 1990 — 1994
Bachelors, Electrical Engineering Technology
Pacific Life October 2015 - Present
Taco Bell Corporate June 2015 - September 2015
Verizon Wireless February 2014 - November 2014
Verizon Wireless August 2013 - January 2014
Verizon October 2011 - July 2013
CenturyLink July 2010 - October 2011
SunGard Public Sector January 2010 - July 2010
City of Leesburg, Florida December 2006 - December 2009
Education
American Public University System 2012 — 2015
Master of Science (MS), IT PROJECT MANAGEMENT, 3.9 GPA
Columbia Southern University 2007 — 2009
Bachelor of Science (BS), Business Administration/Information Technology, 3.8 GPA
Kingsborough Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Computer Information Systems, 3.7 GPA
verizon wireless September 2011 - Present
Sweet Dream Clean Team January 2010 - Present
LDS Marketing, LLC October 2008 - Present
NCO May 2010 - April 2011
T-Mobile June 2005 - May 2010
Rafaelas Cleaning Company February 2005 - May 2007
Education
American InterContinental University 2003 — 2005
Business Administration
Verizon Wireless June 2012 - Present
Hull Storey Gibson LLC September 2007 - May 2012
Skills
Magazines
Education
American Public University System 2014 — 2016
Bachelor of Science (B.S.), Cyber Security and Information Assurance
Augusta State University 2004 — 2009
Bachelor of Arts, English, Creative Writing
Tax Resources, Inc August 2011 - November 2011
Tax Resources Inc August 2011 - November 2011
Verizon Wireless December 2006 - September 2009
Verizon Wireless, Inc December 2006 - September 2009
Verizon Wireless February 2004 - December 2006
Verizon Wireless, Inc February 2004 - December 2006
EarthLink October 2001 - November 2003
EarthLink September 2000 - October 2001
Education
Sierra College 1999 — 1999
Computer Applications
American River College 1995 — 1995
Arts
Sierra College 1992 — 1992
General Studies
Mesa Verde High School 1989 — 1991
Diploma, General Studies
Verizon Wireless August 2013 - Present
Mosaic Law Congregation December 2012 - July 2013
Liberty Tax January 2013 - April 2013
Societe Ivoirienne Des Banques 2001 - 2004
Pharmacie Des Ecoles June 1997 - February 1999
Skills
Accounting, Bookkeeping, Auditing, Financial Analysis, Financial Reporting, Financial Accounting, Accounts Payable, Accounts Receivable, Internal Audit, Financial Audits, External Audit
Education
Liberty Tax Services 2012 — 2012
Certificate, Completed 60-hours qualifying education courses from a California Tax Education Council (CTEC)
California State University-Sacramento 2010 — 2012
Bachelor of Science (BS), Accounting
American River College 2006 — 2010
Associate of Arts (AA), Business Administration and Management, General
Verizon Wireless June 2012 - May 2015
Verizon Wireless 2005 - 2012
Verizon Wireless September 2001 - August 2005
Supershuttle International Inc April 1993 - September 2001
Skills
Customer Experience, Telecommunications, Wireless, Customer Service, Cellular Communications, Sales, Mobile Devices, LTE, CDMA, 4G, 3G, Call Centers, Customer Satisfaction, Account Management, Customer Retention, Troubleshooting, VoIP, Team Leadership
Education
American River College
Verizon Wireless October 2012 - Present
Verizon Wireless November 2007 - October 2012
Verizon Wireless July 1995 - November 2007
Skills
Telecommunications, Wireless, Call Center, Customer Retention, Cross-functional Team..., Vendor Management, Broadband, Process Improvement, Product Management, Mobile Devices, Solution Selling, Program Management, Sales Operations, Customer Satisfaction, Project Management, Account Management, Team Building, Leadership, Team Leadership, Strategic Planning, Call Centers, Recruiting, Cellular Communications, Training, Customer Service, M2M, Customer Experience, Sales Process, Direct Sales, Cold Calling, Salesforce.com, Managed Services, 4G, Unified Communications, EVDO, CDMA, VoIP, Wireless Broadband, B2B, Management
Education
American Intercontinental University 2010 — 2011
Associate's degree, Business Administration, Management and Operations
Verizon Wireless 2012 - 2013
CVS Pharmacy June 2007 - July 2012
Skills
Microsoft Office, Pharmacy, Customer Service, Health Insurance, Inventory Management, Filing, Records Management
Education
American Public University System 2013 — 2016
Bachelor's degree, Accounting
Roger Williams University 2005 — 2009
Bachelor's degree, Mathematics and Secondary Education
Arise Virtual Solutions Inc. 2013 - Present
Verizon Wireless October 2010 - August 2011
Best Buy August 2009 - April 2010
Skills
Customer Service, Typing, Sales, Retail, Outlook, Cashiering, Data Entry, Time Management, Customer Satisfaction, Call Centers, Customer Experience, Invoicing, Customer Retention, Inventory Management
Education
American Public University System 2013 — 2017
Bachelor of Science (BS), Psychology
The City University of New York - The City College of New York
Santa Rosa County Public Schools March 2014 - Present
Verizon Wireless August 2008 - February 2012
AT&T March 2007 - August 2008
Digital Communication Warehouse March 2004 - March 2007
Sprint August 1997 - November 2003
Skills
Wireless Communications..., Sales Management, Account Management, Major Accounts, Marketing
Education
American InterContinental University 2012 — 2013
Master of Education (M.Ed.), Educational Leadership and Development
Metropolitan State University 1992 — 1994
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management
Verizon Wireless January 2013 - Present
Sprint June 2008 - February 2011
Apple June 2007 - April 2008
Education
American River College 2004 — 2006
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
American River College 2004 — 2006
Associate of Science (AS), Biology/Biological Sciences, General
Grainger April 2014 - Present
Cognosante October 2013 - March 2014
ATT Product Center July 2013 - September 2013
Next Day Flyers May 2013 - July 2013
Verizon Wireless January 2011 - February 2013
Skills
Proficient in Microsoft..., Mobile Devices, Windows & Mac operating..., Mobile Platforms, Marketing Communications, Customer Support, Computer Proficiency, Maintenance & Repair, Computer Hardware, Customer Retention, Customer Service, Customer Satisfaction
Education
American International College 2005 — 2006
Sociology
Cheyney University of Pennsylvania 2004 — 2005
Hiwassee College 2002 — 2004
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Self-employed January 2005 - Present
ECPI University April 2007 - December 2008
Verizon Wireless January 2005 - August 2008
United States Air Force February 1973 - July 1975
Skills
Data Base..., Project Management, Java Programming, C++ Certified, Cobol Certified, RPG Certified, Visual Basic Certified
Education
American InterContinental University 2003 — 2005
Master Of Information Technology, Management Information Systems, Network Managemnt, Project Managemnt, Organizational, 3.93 GPA
Brevard College 2001 — 2002
Bachelor of Applied Science (B.A.Sc.), Inagrated Studies, emphesis Computer Science, Social Science, Minor in Information Systems Mangement, Cumlate Graduate, 3 Semesters Honor Roll, 2 Semesters Deans List
Fayetteville Technical Community College 1999 — 2001
Associate of Science (A.S.), Computer Programming, Application Construction and Mangament