Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
ClearCall Solutions October 2014 - January 2015
Verizon Wireless August 2013 - October 2014
Verizon Wireless April 2013 - September 2013
Verizon Wireless July 2012 - April 2013
Verizon Wireless April 2011 - July 2012
Spring Hill Suites by Marriott in Thatcher May 2010 - April 2011
Graham County August 2009 - July 2010
Eastern Arizona Exterminating May 2007 - August 2009
Ashley Furniture Industries May 2008 - September 2008
Computers Electronics experts May 2006 - May 2007
Skills
Human Resources, Interviews, Training, Recruiting, Employee Relations, PeopleSoft, Leadership, Onboarding, Call Centers, Talent Acquisition, Taleo, Employment Law, Hiring, College Recruiting, Cellular Communications, Technical Support, Microsoft Excel, FMLA, Microsoft Office, Customer Satisfaction, Internal Communications, Sales, Employee Benefits, Networking, ADA compliance, HRIS, Cognos, Attrition, Outlook, Client Rapport, Multi Tasking, Wireless Networking, Customer Retention, Communication, Telecommunications, Wireless, Troubleshooting, iOS, Windows, AutoCAD, Time Management, Employee Engagement
Education
DeVry University-Utah 2010 — 2012
Bachelor of Business Technical Management, Human Resources Management and Services, 3.8
Eastern Arizona College 2007 — 2009
Associate of Arts and Sciences (AAS), CAD/CADD Drafting and/or Design Technology/Technician, 3.5
Pima High School 1999 — 2002
General Studies, General Studies, 3.5
Hewlett-Packard December 2014 - Present
Hewlett-Packard July 2006 - September 2014
COMSYS Information Technology Services, Inc. May 2005 - July 2006
rocKnot, Inc December 2001 - May 2005
Verizon Wireless April 2003 - April 2005
XO Communications January 2001 - December 2001
Alliance Consulting Inc. May 2000 - January 2001
Skills
BMC Remedy, ITIL, Process Improvement, Business Continuity..., Business Analysis, Requirements Analysis, Integration, Project Management, SQL, Software Documentation, Software Quality..., Remedy AR System, SQL Server Reporting..., Windows Server, Unix, SQL Server Management..., Korn Shell, Disaster Recovery, Material Control and..., SDLC, Root Cause Analysis, Software Application..., Program Management, Conversion Testing, System Analysis and..., Data Base Management..., Remedy Administration, Microsoft SharePoint..., Microsoft Visual Studio..., SharePoint Central..., SharePoint Management..., C-Shell scripting, TCP/IP, Sun Solaris, HP-UX, Microsoft Office Suite, Microsoft VB.NET, Microsoft .NET, Microsoft SourceSafe, dBASE III+, Paradox, R/BASIC, HTML, CSS, SharePoint, Databases, Oracle, Configuration Management, IT Service Management, IT Business Strategy
Education
DeVry University Phoenix 1987 — 1990
Bachelor of Science Degree, Computer Information Systems
Las Vegas Business College 1985 — 1987
Associate's degree, Computer Information Technology
Verizon Wireless October 2013 - Present
Verizon Wireless September 2008 - October 2013
RadioShack July 1996 - September 2008
Skills
Direct Sales, Solution Selling, Customer Retention, M2M, Cold Calling, Sales Operations, Sales Process, Mobile Devices, Account Management, B2B, Sales, Leadership, Customer Service, Management, Sales Management, Selling, Training
Education
DeVry University 2009 — 2011
Penn State University 1996 — 1999
Verizon Wireless July 2014 - Present
St. Luke's Hospital June 2010 - March 2014
Barnes & Noble February 2009 - June 2010
DJM Sales & Marketing, Inc. April 2009 - June 2009
Hybrid Pest Control May 2008 - August 2008
Fred Meyer 2006 - 2008
AeroHawk Aviation May 2002 - August 2006
Skills
Time Management, Epic Systems, Training, Highly detail oriented, Customer Service, Highly motivated..., Microsoft Office, Business Strategy, Business Process..., Sales, Business Development, Marketing, Healthcare, Data Analysis, Data Entry, Teamwork, Microsoft Excel, PowerPoint, Market Research, Microsoft Word, Hospitals, Medical Records, Critical Thinking, Medical Terminology, Healthcare Information..., Process Improvement, Work Well Independently, Outlook
Education
DeVry University 2009 — 2011
Bachelor of Science (BS), Technical Management, Sales and Marketing, 3.5
Boise State University 2006 — 2009
Marketing
Eastern Idaho Technical College 2004 — 2006
Associate of Applied Science, Business Technology, Marketing and Management, 3.2
A Wireless - Verizon Wireless Premium Retailer July 2014 - Present
United States Army Reserve May 2009 - November 2014
Verizon Wireless July 2011 - June 2014
Verizon Wireless June 2010 - June 2011
Skills
Proficient in Microsoft..., Receive and administer..., Prodigious leadership, Pronounced..., Extensive and detailed..., Organizational..., Customer Service, Military, Marketing Strategy, Microsoft Office, Training, Team Leadership, Government, Public Speaking, Leadership Development, Strategic Planning, Inventory Management, PowerPoint, Outlook, Access, Microsoft Word, Coaching, Research, Resume Writing, Data Entry, Interviews, Recruiting, Staff Development, Human Resources, Team Building, Microsoft Excel, Teamwork, Administrative..., Leadership, Management, Time Management, Marketing, Sales, Inventory Control, Employee Relations
Education
DeVry University 2014 — 2017
Bachelor of Business Administration (B.B.A.), Specialized Sales, Merchandising and Marketing Operations
Tennessee Technology Center at Murfreesboro 2012 — 2013
Business Certification, Business Administration and Management, General
Community High School
High School Diploma, Business, Management, Marketing, and Related Support Services
Internap February 2012 - Present
Hospitality Staffing Solutions August 2011 - February 2012
Verizon Wireless February 2001 - June 2011
AT&T (Formerly BellSouth Telecommunications) April 2000 - February 2001
Skills
Quickbooks, Excel, Word, PowerPoint, Access, Workforce Management, Remedy, Customer Service, Accounting Analysis, Account Management, Accounts Receivable, Project Coordination, Avionte, Salesforce.com, Project Management, Technical Support, Technical Documentation, Customer Satisfaction, Analytical Methods..., Process Improvement, Fundraising, Negotiation, Invoice Processing, Hospitality, Internet, Leadership, Marketing Research, Quality Center, User Acceptance Testing, Telecommunications, Wireless, Strategic Planning, Microsoft Word, Outlook, Budgets, Accounting, Contract Negotiation, Business Analysis, Management, Vendor Management, Team Leadership, BMC Remedy, Training, Data Analysis, Call Center, Forecasting, Recruiting, Software Documentation, Microsoft Excel, Training Manuals
Education
Villanova University 2006 — 2007
Master Certification in Applied Project Management
DeVry University-Georgia 1998 — 1999
Computer Information Systems
Verizon Wireless July 2012 - Present
Verizon Enterprise Solutions 2014 - 2014
Verizon Wireless March 2011 - July 2012
Verizon Wireless March 2008 - March 2011
Verizon Wireless August 2006 - March 2008
Skills
M2M, Sales Operations, Wireless, Telecommunications, Sales, B2B, Project Management, Direct Sales, 4G, Mobile Technology, LTE, Strategy, Cross-functional Team..., Customer Retention, Management, Enterprise Software, Customer Satisfaction
Education
DeVry University 2009 — 2012
Bachelor of Science, Business Technical Management- Sales & Marketing
University of Rhode Island - College of Business Administration 2004 — 2006
Verizon Wireless May 2014 - Present
Verizon Wireless October 2012 - May 2014
Verizon Wireless November 2010 - October 2012
Splashlight December 2009 - August 2010
Verizon Business February 2008 - October 2009
DeVry Institute of Technology July 2007 - October 2007
Skills
Networking, Troubleshooting, Windows Server, Servers, Cisco Technologies, TCP/IP, Routers, Switches, Operating Systems, Ethernet, Computer Hardware, VoIP, WAN, Cisco Routers, System Deployment, Network Design, Red Hat Linux, Security, Mobile Devices
Education
DeVry University 2004 — 2007
Bachelor, Network and Communications Management
Coldwell Banker Residential Brokerage June 2014 - Present
Verizon Wireless October 2011 - May 2014
Verizon Wireless January 2008 - October 2011
Verizon Wireless December 2003 - December 2007
Harrison Career Institute December 2002 - September 2003
T-Mobile June 1999 - October 2002
PageNet November 1994 - May 1999
Skills
Solution Selling, Sales Management, Cellular Communications, Team Leadership, Wireless, Management, Leadership, Training, Customer Retention, Sales, Forecasting, Marketing, Customer Experience, Retail, Operations Management, Direct Sales
Education
DeVry University 1992 — 1994
Associate's Degree, Technical Management
Verizon Wireless December 2011 - February 2013
US Army May 2008 - March 2011
Skills
Customer Service, Help Desk Support, CompTIA A+ Certification, Sales, Computer Hardware..., Windows 7, Windows Vista, Windows XP Pro, Windows Server, Apple OS, Cisco Technologies
Education
The Academy of South Florida 2014 — 2015
Certifications, Computer Systems Networking and Telecommunications
DeVry University 2013 — 2014
Bachelor of Science (B.S.), Computer Systems Networking and Telecommunications
TriNet April 2015 - Present
Verizon Enterprise Solutions September 2013 - Present
Verizon Wireless April 2000 - September 2013
Skills
Finance, Telecommunications, Financial Planning, Variance Analysis, Forecasting, Financial Reporting, Process Improvement, Financial Analysis, Financial Modeling, Business Analysis, Analysis, Call Centers, Essbase, Managerial Finance, Accounting, Budgets, Sarbanes-Oxley Act, Hyperion Enterprise, Strategic Financial..., Hyperion, Project Management
Education
DeVry University 2010 — 2015
Accociates Degree, Accounting Technology/Technician and Bookkeeping
Axis Group February 2012 - Present
ICC - INTERFACE COMPUTER COMMUNICATIONS May 2010 - November 2011
DISH NETWORK November 2006 - October 2009
APEX/UNISYS April 2005 - June 2006
KeySpan November 2004 - April 2005
C3i November 2003 - November 2004
C3i March 2003 - November 2003
Verizon Wireless September 1999 - January 2002
Verizon Wireless June 1997 - September 1999
Verizon Wireless January 1994 - June 1997
Skills
Crystal Reports, SQL, MS Office Suite, Minitab, Network Operations, Customer Experience, Process Improvement, Six Sigma, ITIL, Strategic Planning, Leadership Development, Entrepreneurship, Cross-functional Team..., Vendor Management, Business Intelligence, QlikView, Microsoft Servers, Networking, Security, Scripting
Education
DeVry University 2002 — 2006
Bachelor of Science, Network & Communications Management
DeVry Technical Institute
Electronics Technician Diploma
Greater True Vine Church of God in Christ December 2008 - Present
Verizon Wireless September 1996 - May 2008
AT&T Mobility August 1992 - September 1996
Skills
Theology, Youth Ministry, Discipleship, Pastoral Care, Preaching, Biblical Studies, Public Speaking, Community Outreach, Fundraising, Nonprofits, Coaching, Customer Service
Education
Southwestern Assemblies of God University 2012 — 2015
Bachelor's degree, Church Ministries
N/Time Insititute for Minsterial Education 2000 — 2001
Valedictorian
DeVry University-Texas 1992 — 1994
Telecommunications Management
Tyler Junior College 1989 — 1991
Associate's degree, Mid-Management
Verizon Wireless May 2015 - Present
AT&T Mobility January 2015 - May 2015
Cricket Wireless January 2009 - January 2015
The Columbus Dispatch August 2002 - January 2009
Solidstate Controls Inc. May 1999 - January 2002
Solidstate Controls Inc. June 1995 - May 1999
HDR Power Systems March 1992 - May 1995
Tinlin roofing and construction June 1990 - March 1992
Skills
Wireless Engineering, Mechanics, High Voltage, Electronics, Electric Power, Generators, Fiber Optics, Construction, Telecommunications, Heavy Equipment, Electro-mechanical..., DWDM, DSL, RAN, Wireless Broadband, Power Systems, Disaster Recovery, Antennas, CDMA, Cellular Communications, Wireless, Troubleshooting, Wireless Networking, Backhaul, Microwave, 4G, WiMAX, RF Engineering, RF, Computer Network..., T1, EVDO, LTE, UMTS, Optical Fiber, 3G, CDMA2000, Ethernet, Network Design, Network Engineering, Network Optimization, Cabling, Switches, Provisioning, IP, Routers, Broadband, TCP/IP, VoIP, Core Network
Education
DeVry University 2014 — 2016
Associate's degree, Network and System Administration/Administrator
Zane State College 1989 — 1991
2 years, Electrical and Electronics Engineering
Morgan High School 1986 — 1989
Crystal Equation Corporation March 2015 - Present
AT&T August 2014 - December 2014
Verizon Wireless April 2013 - April 2014
The reThink Group September 2012 - January 2013
BKV March 2012 - July 2012
Bright Whistle December 2011 - March 2012
Shaw Inc July 2011 - September 2011
RTO Software 2007 - 2010
Skills
jQuery, PHP, JavaScript, MySQL, HTML, AJAX, CSS3, Front-end, Web Design, Web Development, CSS, Web Applications, Microsoft Office, Networking, CMS, CodeIgniter
Education
DeVry University 2009 — 2014
Not Complete, Game and Interactive Media Design
South Forsyth 2007 — 2009
Duel Diploma, Web Development
Verizon Wireless September 2004 - Present
Skills
Adobe Creative Suite, Customer Relations, Graphic Design, Branding Development, Creative Strategy, Public Speaking, Customer Service, Management, Strategic Planning, Leadership, Training, Team Leadership, Process Improvement, Microsoft Office, Project Management
Education
Winston-Salem State University 1999 — 2004
Bachelor of Arts
DeVry University
Web Graphic Design
Sprint October 2013 - Present
SunTrust Bank September 2005 - April 2013
Verizon Wireless 2010 - 2011
BB&T April 2007 - December 2010
Skills
Banking, Commercial Banking, Loans, Cross Selling, Deposits, Cash Management, Underwriting, Cash Flow, Customer Service, Teller Operations, AML, Operational Risk, Core Banking, Relationship Management, Internet Banking, Payments, Bank Secrecy Act, Banking Relationships, Cash, Credit Cards, Branch Banking, Retail Banking, Small Business Lending, Lines Of Credit, Consumer Lending, Customer Satisfaction, Microsoft Office, Microsoft Word, Sales Management, Sales Operations, Team Building, Training
Education
Virginia College-Birmingham 2009 — 2010
Associate's degree, Accounting Specialist
DeVry University-Ohio 1999 — 2000
Associate's degree, Accounting and Business/Management
Verizon Wireless January 2014 - Present
Verizon Wireless March 2012 - January 2014
Verizon Wireless November 2006 - April 2012
Verizon Wireless February 2006 - November 2006
Capital One Financial June 2003 - February 2006
Skills
Wireless, Wireless Networking, Telecommunications, Troubleshooting, Switches, Network Design, IP, Computer Network..., LAN-WAN, MPLS, Routers, Account Management, Telematics, Project Management, Network +, Network + Certified, CompTIA A+ Certification, Connected Solutions, Contract Management, Long-term Customer..., Customer Engagement, Network Security, Strategic Partnerships, Microsoft Office, Microsoft Excel, Cisco Technologies, Cisco Routers, Router Configuration, Cross-functional..., M2M Technologies, Private Networks, VPN, Customer Service, Call Centers, Customer Satisfaction, Mobile Devices, Management, LTE, Networking
Education
DeVry University 2013 — 2015
Bachelor of Technical Management, Computer Systems Networking and Telecommunications
ITT Technical Institute-Murray 2003 — 2004
Verizon Wireless June 2005 - September 2014
Alltel Communications April 2001 - August 2004
Harris Interactive Inc. August 1996 - August 2001
Skills
Customer Service, Call Centers, Troubleshooting, Customer Satisfaction, Vendor Management, Account Management, Data Analysis, Microsoft Office, Project Management, Direct Sales, Team Leadership, Analysis, Microsoft Excel, Management, Process Improvement, Telecommunications, Customer Retention, Sales, Training, Customer Experience, Wireless, Public Speaking, Leadership, Time Management, Team Building, Negotiation, Mobile Devices
Education
DeVry University 2009 — 2014
Bachelor of technical management, Human Resources Management/Personnel Administration, General
Youngstown State University 1990 — 1994
Bachelor of Science, Pre-Med and Education
Sprint January 2014 - Present
Verizon Wireless April 2013 - January 2014
AT&T Mobility April 2011 - April 2013
Cricket Wireless 2008 - 2010
Skills
Telecommunications, Customer Service, Customer Retention, Sales, Business Analysis, Business Sale, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Mobile Devices, Mobile Communications, Mobile Technology, Mobile Payments, M2M, Small Business, Employee Training, Training Delivery, Training, Sales Operations, Salesforce.com, Sales Management
Education
DeVry University 2015 — 2017
Network Systems Administration
SageNet January 2015 - Present
AT&T October 2012 - September 2014
Matrix December 2008 - September 2012
Cbeyond February 2005 - November 2008
Bellsouth Long Distance 2004 - 2005
Verizon Wireless 2004 - 2004
AT&T Automation Prototype Center 2002 - 2003
Adelphia Business Solutions 1999 - 2002
US Army 1979 - 1999
Skills
Operations Management, Project Management, Project Engineering, Facilities Engineering, Electronics, Telecommunications..., Telecommunications..., Software Documentation, Network Design, Data Center, Telecommunications, Troubleshooting, IP, Networking, VoIP, Testing, Wireless, MPLS, Integration
Education
Keller Graduate School of Management of DeVry University 2012 — 2016
Master's degree, Project Management, 4.0
DeVry University-Georgia
Bachelor of Arts (B.A.), Network Communications Mgmt, 3.86
Midlands Technical College
Associate of Science (A.S.), Telecommunications Management
University of Maryland College Park
Associate of Science (A.S.), Computer Studies, 3.2
Verizon Wireless August 2015 - Present
SNI Companies February 2015 - July 2015
SNI Companies April 2012 - February 2015
FHI 360 2011 - 2012
Skills
Human Resources, Interviews, Customer Service, Applicant Tracking..., Talent Acquisition, Sourcing, Recruiting, Internet Recruiting, Onboarding, Administrative..., Employee Relations, Hiring, Technical Recruiting, Temporary Staffing, Training, Management, Time Management, Leadership
Education
DeVry University 2010 — 2015
Human Resources Management and Services
Verizon Wireless 2010 - Present
Verizon Wireless 2005 - 2010
Verizon Wireless 2002 - 2005
Verizon Wireless 2001 - 2002
Verizon Wireless 2000 - 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Photoshop, Windows, Time Management, Reporting & Analysis, Visio, Microsoft SQL Server, English, Event Planning, Access, Teradata, Social Media, Public Speaking, Symon, Call Centers, Performance Management, Data Analysis, Databases, Data Warehousing, Data Mining, Website Development, Digital Photography, Crystal Reports, Cognos
Education
DeVry University 2008 — 2016
Bachelor of Science (B.S.), Computer Info Systems, 3.66
Pennsylvania State University-Penn State Beaver 1997 — 1998
Emergency Care Attendant (EMT Ambulance)
Pennsylvania Culinary Arts Insititute 1992 — 1993
Associate's degree, Culinary Arts/Chef Training, 3.55
Vectrus October 2014 - Present
Exelis October 2013 - October 2014
ITT Systems June 2012 - October 2013
BG Group December 2011 - June 2012
Baker Hughes Inc July 2010 - September 2010
Invesco Inc February 2010 - July 2010
Natco Group Inc October 2009 - November 2009
CEMEX September 2007 - July 2009
Verizon Wireless October 2005 - September 2007
MemberWorks Inc December 2000 - October 2005
Skills
Active Directory, Microsoft Exchange, Microsoft Office, Windows, Online Advertising, Network Design, Technical Support, Network Administration, Switches, Troubleshooting, VPN, Cisco IOS, DNS, Security+, Network Security, Cisco Call Manager, Help Desk Support, Software Installation, Blackberry Enterprise..., SCCM, Networking, Citrix, Operating Systems, Laptops, Information Security, DHCP, BMC Remedy, Hardware, SharePoint
Education
DeVry University
Bachelor’s Degree, Business Technology
MTI College of Business and Technology 2000 — 2002
Verizon Wireless March 2011 - Present
Verizon Wireless September 2009 - February 2010
Verizon Wireless February 2008 - September 2009
Skills
Attention To Detail, Innovative Thinking, Teamwork, Team Building, Team Management, Microsoft Office, Minitab, Visio, Sales Management, Inventory Management
Education
DeVry University
Bachelor, Business Administration
Comcast Cable September 2013 - Present
Aaron's, Inc January 2012 - February 2013
Johnson Partners LLC January 2012 - January 2012
Home June 2010 - January 2012
Directv November 2009 - June 2010
DIRECTV March 2009 - June 2010
Unemployed - seeking working March 2009 - June 2010
DIRECTVACE Agent March 2009 - November 2009
Verizon Wireless December 2004 - March 2009
Cinram, Inc October 2004 - December 2004
Skills
Decision Making Skills, Listening Skills, Time Management, Problem Solving, Commitment, People Skills, Organisational Skills, Computer Hardware, Database Administration, Customer Satisfaction, Microsoft Excel, Project Management, Windows, Leadership, Troubleshooting, Customer Service, Management, Recruiting, Software Documentation, Organizational..., Analysis, Retail, Team Building, MS Project, Microsoft Word, Social Networking, Access, CRM, Visio, Sales, Microsoft Office, System Administration, Call Center, Networking, Consulting, Customer Retention, Teamwork, Outlook, Technical Support, Business Strategy, Account Management, Strategic Planning, Change Management, Business Development, ERP, TCP/IP, New Business Development, Training, Vendor Management
Education
Strayer University (VA) 2012 — 2013
MBA, Master of Science in information systems
Strayer University 2010 — 2011
MBA, Information Systems
DeVry University 2005 — 2009
BS Tech Management, Information Systems
DeVry University 2004 — 2009
Bachelor of Science, Technical Management; Business Management
Houghton Mifflin July 2010 - Present
Houghton Mifflin Learning Technology October 2012 - March 2013
Verizon Wireless February 2009 - February 2010
Verizon Wireless February 2007 - March 2009
Skills
Excel, Customer Service, Consultative Selling, Teaching, Account Management, Salesforce.com, Sales Presentations, Customer Retention, Microsoft Office, Customer Satisfaction, PowerPoint, Customer Relations, B2B, Sales Process, Coaching, Problem Solving, Social Media, Solution Selling, Public Speaking, Wireless, Mentoring, Call Center, Team Leadership, SharePoint, Microsoft Excel, Troubleshooting, CSS
Education
DeVry University-California
Computer Science
Ramapo College of New Jersey February 2014 - Present
Rutgers School of Business–Camden December 2012 - January 2014
DeVry University February 2009 - August 2011
Verizon Wireless September 2007 - September 2008
Skills
Higher Education..., Higher Education..., Operations, Admissions, Academic Advising, Academic Administration, Customer Service, Data Management, Report Development, Event Planning, Sales, Microsoft Office, Salesforce.com, Banner, Enrollment Management, Recruiting, Program Management, Higher Education
Education
DeVry University
Bachelor’s Degree, Technical Management, Sales and Marketing
Keller Graduate School of Management of DeVry University
Master of Business Administration (M.B.A.), Project Management
Avis Budget Group August 2014 - Present
Verizon Wireless March 2014 - August 2014
Avis Budget Group March 2012 - August 2013
Di Bruno Bros. January 2008 - March 2012
WGR Enterprises (McDonald's) November 2005 - January 2008
Skills
Inventory Management, Income Statement, Hospitality, Customer Service, Food Service, Food & Beverage, Retail, Food, Operations Management, Management, Merchandising, Sales, Forecasting, Restaurant Management, Hiring, Store Management, Leadership, Team Building, P&L
Education
DeVry University-Illinois 2012 — 2015
Sales and Marketing Operations/Marketing and Distribution Teacher Education
La Salle University 2007 — 2009
Business Administration and Management, General
Verizon Wireless July 2014 - Present
Verizon Wireless March 2008 - Present
Flextronics December 2005 - March 2008
Jewel Food Stores June 1998 - December 2005
Skills
Customer Service, Telecommunications, Troubleshooting, Wireless, Retail, Technical Support, Microsoft Office, Time Management, Outlook, Account Management, Project Management, Sales, Team Building, Leadership, Direct Sales, Management, Sales Operations, Sales Management
Education
DeVry University 2001 — 2003
Associate of Applied Science (A.S.), Electronics & Computer Technology
DeVry University
Bachelor of Science (B.Sc.), Business Intelligence & Analytics Management
Windstream December 2014 - Present
Verizon Wireless March 2014 - Present
FedEx Express October 2007 - March 2014
US Navy July 2001 - July 2007
Skills
Security Clearance, Windows Server, Computer Hardware, Cisco Routers, Network Security, System Administration, Network Administration, Windows XP, Active Directory, Troubleshooting, Windows 7, Wireless Networking, DHCP, Microsoft Exchange, Leadership
Education
DeVry University-Texas 2008 — 2013
Bachelor of Applied Science (B.A.Sc.), Network and System Administration/Administrator
Verizon Wireless April 2014 - Present
Lifestar Response October 2011 - Present
Mesa Technical Associates, Inc. January 2012 - March 2014
XO Communications February 2010 - October 2011
EVMTS November 2007 - October 2011
United States Air Force August 1985 - April 2011
Verizon June 1998 - November 2009
Skills
Wireless, Telecommunications, Computer Network..., Emergency Medical..., Troubleshooting, Networking, Fiber Optics, IP, Leadership, Project Management, Network Design, Business Development, Optical Fiber, Project Planning, Network Engineering, Switches, Testing, Vendor Management
Education
Orange High School 1978 — 1981
DeVry University
Electrical Engineering
Cardinal Solutions June 2014 - Present
Northwoods October 2010 - June 2014
Verizon Wireless January 2001 - January 2009
Skills
Project Management, Management, Process Improvement, MS Project, Business Analysis, Business Process, Visio, SharePoint, Microsoft Project, Software Project..., Microsoft Office, Program Management, Analysis, Document Management, Quality Assurance, Project Portfolio..., Customer Service, Integration, Troubleshooting, Scrum, Team Building, Agile Methodolgy, Team Leadership, Agile Methodologies, Business Management, Internet of Things
Education
DeVry University 2006 — 2010
Bachelors, Business Administration - Project Management
Scientific Games Int'l April 2012 - Present
Photography 2015 - 2015
Verizon Wireless March 2011 - April 2012
Radiant Systems Inc. February 2010 - March 2011
Skills
Technical Support, Troubleshooting, Active Directory, Networking, Windows Server, VPN, Windows XP, Remote Desktop, Servers, SharePoint, Windows 7, Operating Systems, Microsoft Exchange, VMware, Computer Hardware, Hardware, Laptops, SCCM, Help Desk Support, Software Installation, Routers, Network Administration, Antivirus, Wireless Networking, TCP/IP, Cisco Technologies, A Certified, Switches, IT Operations, System Administration, Service Desk, Computer Repair, Norton Ghost, Cisco Routers, Hardware Support, Information Technology, PGP Symantec, Mac OS, Computer Security, Oracle, Service-now.com, Virtualization, Juniper Technologies, JUNOS, Microsoft Office, Active Directory..., Cisco Unity, Cisco Finesse
Education
Charlotte County VOTECH 2000 — 2002
Certification, PC Support Technician
DeVry University
Associate's degree, Computer Technology/Computer Systems Technology
Columbus Museum of Art January 2013 - Present
Verizon January 2012 - Present
Verizon Wireless August 2008 - January 2013
Holiday Inn February 2001 - December 2008
Advance Pay USA October 2003 - August 2008
Advance Pay U.S.A October 2003 - September 2004
C.I.C Financial July 2002 - October 2003
ICCNexergy, Inc. February 2001 - July 2002
Skills
Office Administration, Microsoft Office, Secretarial Skills, Clerical Skills, Managing Database, Project Management, Office Procedures, Information Security, Business Correspondence, Troubleshooting, Organizational..., Team Leadership, Planning..., Records Management, Time Management, Decision Support, Data Entry, Administrative..., Office Management, Clerical Work, Computers, Ad Hoc Reporting, Telephone Skills, Filing, Spreadsheets, Office Equipment, 10 Key, File Management, Receptionist Duties, Organization &..., Internet Explorer, Multi-line Phone, Appointment Scheduling, Call Centers, Invoicing, Phone Etiquette, Human Resources, Fax, Management, Leadership, Microsoft Office 2007, Analysis, Expense Reports
Education
DeVry University 2014 — 2017
Bachelor of Business Administration (B.B.A.), Business Information Systems
Columbus State Community College 2008 — 2013
Associate of Applied Science (A.A.S.), Business Office Applications - Administrative Assistant
Columbus West High School 1996 — 2000
Diploma, General Studies
Solutionary February 2015 - Present
Awkward Penguin Computer Services January 2012 - Present
Solutionary September 2013 - February 2015
Solutionary October 2012 - September 2013
Verizon Wireless May 2010 - February 2012
TechArkade.com October 2008 - January 2011
Skills
Troubleshooting, Security, Information Security, Network Security, Computer Security, OSINT, Intelligence Analysis, Technical Writing, Security Analysis, Servers, Routers, Computer Hardware, Technical Support, Firewalls, TCP/IP, Windows 7, XP, VPN, Network Administration, Software Installation, Vulnerability Assessment, Vulnerability Scanning, PCI DSS, Computer Repair, Hardware, Computer Maintenance, Windows, Data Analysis, Active Directory, Windows XP
Education
DeVry University 2009 — 2012
Bachelor of Science, Computer Information Systems - Information Systems Security, GPA 3.64
Verizon Wireless April 2013 - Present
Verizon Wireless December 2010 - April 2013
SIEMENS INDUSTRY, INC January 1998 - January 2009
ADVANTAGE COMPUTER SERVICE January 1994 - January 1999
Skills
Troubleshooting, Windows, VBScript, Linux, Integration, IT Service Management, ASP.NET, Active Directory, Analysis, Business Process, Continuous Improvement, DNS, Databases, Engineering, Hardware, ITIL, Infrastructure, Lean Manufacturing, Microsoft Exchange, Microsoft SQL Server, Network Administration, Networking, Operating Systems, Oracle, SQL, Servers, SharePoint, System Administration, Technical Support, Testing, Unix, Training, VMware, VMware ESX, Virtualization, Visio, Web Development, Wireless
Education
Strayer University 2011 — 2012
DeVry University 1990 — 1992
Associate of Applied Science, Electronics
AmeriGas Propane June 2012 - Present
Basic Communications February 2012 - July 2012
Verizon Wireless August 2008 - February 2011
Skills
Sap R2, HP Service Center, Interactive..., Microsoft Office 2007, AS400 system, AttachMate Extra!, Ceridian Payroll System, Citrix Delivery..., Customer Service, Microsoft Office, Time Management
Education
DeVry University
Completed Studies, Business Administration and Management, General
Harrison High School
Diploma, General Studies
AT&T Mobility June 2010 - Present
Verizon Wireless January 2009 - July 2010
Alltel January 2004 - January 2009
First Team Isuzu January 2003 - January 2004
Legacy Toyota January 2002 - January 2003
Skills
Retail, Microsoft Office, Microsoft Excel, PowerPoint, Access, Customer Satisfaction, Inventory Management, Customer Retention, Customer Service, Account Management, Wireless, Coaching, Cold Calling, Retail Sales, Telecommunications, Selling, Direct Sales, Negotiation, Sales, Team Building, Management, Windows, Sales Management, Training, Strategic Planning, Leadership, Online Advertising, Sales Process, Sales Operations, Customer Experience, Call Centers, Sales Presentations
Education
Tallahassee Community College 2012 — 2013
Associate of Arts (A.A.), General Studies, 2.43
DeVry University 2009 — 2010
Degree, Network Administration
Florida State University 1997 — 2000
Bachelor of Arts, English/Literature
Holmes County High School 1994 — 1997
High School Diploma
Shook Hardy & Bacon August 2015 - Present
Verizon Wireless September 2013 - August 2015
US Bank February 2009 - September 2013
UMB Bank June 2006 - February 2009
Comcast Cable 2003 - 2006
T-Mobile 1999 - 2003
T-Mobile 1999 - 2003
Skills
CCNA, Network+, Project Management, Cisco VoIP, HP Blade, HP Server Hardware, Switching, Cisco Call Manager, Disaster Recovery, Active Directory, Cisco Technologies, Cisco IOS, Switches, Cisco Routers, Management, WAN, Data Center, Facilities Management, Process Flow, Data Security, Flow Charts, Electronic Media, Firewalls, Routers, Networking, Network Engineering, VPN, Network Design, DHCP, Troubleshooting, VoIP, Telecommunications, Integration, Vendor Management, IP, Wireless, TCP/IP, Wireless Networking, Visio
Education
DeVry University-Missouri 2005 — 2007
Bachelor of Science (B.S.), System, Networking, and LAN/WAN Management/Manager
CDI LLC September 2015 - Present
CDI LLC March 2015 - September 2015
Rock-Tenn Company July 2014 - March 2015
Sony Electronics February 2013 - July 2014
NCR Corporation November 2011 - January 2013
RDR Technologies February 2010 - November 2011
Verizon Wireless July 1999 - October 2009
Skills
Information Technology, System Deployment, Windows Server, Citrix, Wireless, Telecommunications, Troubleshooting, Active Directory, Networking, Security, Project Management, Network Architecture, Windows, Microsoft Exchange, Software Documentation, Business Analysis, Project Planning, Microsoft SQL Server, Quality Assurance, Account Management, Integration, TCP/IP, Servers, Management, IT Management, Virtualization, VMware, XP, Software Development, SQL, Team Leadership, Operating Systems, Testing, SharePoint, Linux, Cisco Technologies, Firewalls, Visio, Program Management, Technical Support, Software Installation, Data Center, Vendor Management, Windows XP
Education
DeVry University 2008 — 2012
BS, Business Administration
University of Missouri-Columbia 1990 — 1994
BS, Electrical Engineering
Verizon Wireless February 2000 - Present
Verizon Wireless May 2008 - March 2011
Skills
Vendor Relations, Wireless, Telecommunications, Problem Solving, Supply Chain Management, Excel, Microsoft Office, Program Management, Supply Chain, Access, Supervisory Skills, Word, Cross-functional Team..., Operations Management, Retail, Team Leadership, Vendor Management, Logistics, Inventory Management, Microsoft Excel
Education
DeVry University-New Jersey 2001 — 2003
AAS, Business Admin conc. Information Systems
Columbia
Verizon Wireless February 2008 - Present
Alltel February 2008 - February 2009
JD Sportswriters 2005 - 2009
Dell June 2007 - February 2008
Skills
Wireless, Customer Satisfaction, Sales, Telecommunications, Customer Retention, Management, Solution Selling, Sales Management, Retail, Customer Service, Sales Operations, Sales Process, Customer Experience, Cellular Communications, Cold Calling, Team Leadership, Marketing, Team Building, Direct Sales, Linux, POS, Selling, B2B, Merchandising, Employee Training, Unified Communications, Product Management, M2M, Managed Services, Sales Presentations, 4G, Leadership, Time Management, Account Management, Windows, Mobile Technology, Quotas, Mobile Devices, Microsoft Office, HTML5, CSS, Java, JavaScript, jQuery UI, C#, MySQL
Education
DeVry University 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Systems
Atmos Energy Corporation March 2015 - Present
Exeter Finance Corp June 2014 - March 2015
VMC Consulting September 2013 - February 2014
Customer Value Partners May 2011 - June 2013
STG International, Inc. September 2010 - May 2011
Vangent, Inc. January 2010 - September 2010
Bravo Health March 2009 - December 2009
Verizon Wireless January 2006 - December 2008
Verizon Wireless January 2005 - January 2006
Verizon Wireless September 2003 - January 2005
Skills
Quality Assurance, Quality Management, Change Management, Test Planning, Root Cause Analysis, Quality System, Process Improvement, Operations Management, Program Management, Business Analysis, Business Process..., Training, Development Of Employees, Risk Analysis and..., Customer Relationship..., Contract Management, Business Networking, Leadership, Quality Control, Iso 9000, TQM, ISO, DMAIC, ISO 14001, Cross-functional Team..., Six Sigma, Management, Strategy, Business Process, Risk Management, Performance Management, Integration, Testing, Call Centers, Team Leadership, Management Consulting, Data Analysis, Quality Auditing, Project Delivery, Auditing, Human Resources, Customer Satisfaction, Budgets, Strategic Planning, Business Process Mapping, Policy, Customer Experience, Operational Excellence, Service Delivery, Process Engineering
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master's Degree, Business Intelligence and Analytics Management
DeVry University 2009 — 2013
Bachelor's Degree, Business Administration, 3.70
Verizon Wireless May 2014 - Present
Verizon Wireless January 2011 - May 2014
Zayo Group (Fibernet) February 2007 - January 2011
T-Mobile August 2006 - February 2007
IDT Corporation September 2002 - August 2006
IDT Corporation May 2001 - September 2002
Skills
Networking, Wireless, Wireless Networking, DWDM, VoIP, IP, SIP, MPLS, Telecommunications, T1, Visio, Network Design, Project Management, Vendor Management, Computer Network..., Network Engineering, CDMA, 4G, Broadband, Optical Fiber, Website Administration, Database Administration, Gigabit Ethernet, Circuit Design, SDH, TDM, Switching, Colocation Space Design, Technical Writing, Editing, Fundraising
Education
Stevens Institute of Technology 2006 — 2008
Master of Science (M.S.), Telecommunications Management
DeVry University-New Jersey 2000 — 2003
Bachelor of Science (B.S.), Network and Communications Management
Verizon Wireless September 2014 - Present
Verizon Wireless January 2014 - September 2014
Verizon Wireless May 2013 - January 2014
Verizon Wireless December 2005 - April 2013
Alltel Wireless December 2004 - May 2009
Skills
Wireless, Telecommunications, LTE, Mobile Devices, CDMA, IP, 3G, Cellular Communications, Troubleshooting, 4G, B2B, Salesforce.com, WiMAX, Ethernet, Product Management, RF, Solution Selling, Direct Sales, Customer Retention, Account Management, Sales Operations
Education
DeVry University-Texas 2012 — 2015
Bachelor of Technology (B.Tech.), Project Management, 3.9
Texas A&M University in Tyler 2003 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
Texas A&M University-Commerce 1999 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
Prairie View A&M University 1997 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
Gateway One Lending & Finance April 2014 - Present
Local Splash/Relevant Ads July 2010 - August 2012
Days Inn Hotel & Suites April 2007 - January 2010
Verizon Wireless February 2005 - March 2007
Skills
Project Management, SEO, Microsoft Office, Customer Service, Strategic Planning, E-commerce, Telecommunications, Account Management, System Administration, Microsoft Excel, Social Media Marketing, Sales, Online Advertising, Social Networking, Program Management, Social Media, Marketing Strategy, Negotiation, Research, HTML, Digital Marketing, Time Management, Budgets, Troubleshooting, Project Planning, Administration, Management
Education
DeVry University-California 2010 — 2014
Bachelor's Degree, System, Networking, and LAN/WAN Management/Manager, A
Orange Coast College 2005 — 2006
TriTech Software Systems February 2015 - Present
Verizon Wireless October 2007 - February 2015
United States Navy August 2003 - August 2007
Skills
Microsoft SQL Server, Customer Service, Crystal Reports, Public Safety Systems, Windows Server, MySQL, Wireless, Call Centers, Mobile Devices, Team Leadership, Management, Java, Microsoft Office, Telecommunications, Sales, Account Management
Education
DeVry University 2012 — 2015
Computer Information Systems, Database Administration, 3.8 GPA
Trident Technical College May 2014 - Present
Verizon Wireless September 2001 - May 2010
Federal-Mogul Holdings Corporation November 1997 - September 2001
3Com November 1993 - November 1997
Skills
Team Leadership, Critical Thinking, Customer Relations, Technical Support, Flexible Schedule, Microsoft Office, Customer Service, Leadership, Microsoft Excel, Process Improvement, Research, Windows 7
Education
Trident Technical College 2014 — 2017
Registered Nursing/Registered Nurse
Kaplan University 2005 — 2008
Business Administration and Management, General
DeVry University 1994 — 1997
Business Administration and Management, General
Verizon Wireless 2001 - 2014
Skills
Customer Service, Customer Satisfaction, Call Centers, Customer Experience, Team Leadership, Microsoft Office, Troubleshooting, Account Management, Customer Retention, Sales, Management, Training, Process Improvement, Leadership, Team Building, Sales Operations, Technical Support, Time Management
Education
Morrow High School 1993 — 1997
Vocational Diploma
DeVry University
Bachelor of Business Administration (BBA)
Twenty First Century Communications March 2015 - Present
Verizon Wireless January 2015 - March 2015
Chase June 2011 - October 2014
Discover Financial Services October 2009 - June 2011
Skills
Microsoft SQL Server, SQL, Databases, Data Warehousing, Oracle, Database Administration, Business Analysis, Database Design, PL/SQL, Business Intelligence, T-SQL, Disaster Recovery, SDLC, Testing, Data Migration, Analysis, DB2, Troubleshooting, SharePoint, Windows, Risk Management, SQL*Plus, Requirements Gathering, Performance Tuning, Relational Databases, Mainframe, SSIS, Unix, SSRS, XP, Data Mining, Operating Systems, Systems Analysis, Windows Server, Visio, Oracle Applications, Requirements Analysis, Data Modeling, ETL
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master's degree, Computer Systems Networking and Telecommunications
Keller Graduate School of Management of DeVry University 2011 — 2012
Master's degree, Data Modeling/Warehousing and Database Administration
DeVry University-Ohio 2006 — 2009
Bachelor's degree, Computer and Information Sciences and Support Services
EST LOKO
Reach Educational Services July 2014 - Present
Scioto Country Club May 2012 - Present
Sprint Nextel December 2009 - October 2012
J.P. Morgan Chase November 2007 - December 2009
Verizon Wireless July 2004 - August 2007
Skills
Customer Satisfaction, Customer Service, Direct Sales, Sales Management, Account Management, Sports, Tennis, Market Research, Sales Operations, Customer Experience, Salesforce.com, Time Management, Sales, Cold Calling, Consulting, Public Speaking, Microsoft Office, Customer Retention, Event Planning, Training
Education
DeVry University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
University of Cincinnati 2002 — 2003
Business Management
Graduate of Norwalk High School Norwalk Ohio 1998 — 2001
Atlanta Public Schools August 2015 - Present
. January 2003 - September 2015
Verizon Wireless April 2014 - August 2015
Verizon Wireless October 2010 - April 2014
Skills
Troubleshooting, Technical Support, Software Installation, HTML, Wireless Networking, Hardware, Windows Vista, CSS, Dreamweaver, PowerPoint, Outlook, Visual Basic, Customer Satisfaction, Microsoft Office, Computer Hardware, Team Building, Leadership, Customer Service, Call Centers, Networking, Microsoft Excel, Active Directory, Team Leadership, Windows 7, C
Education
DeVry University
Bachelor's, Computer Information Systems
ICF Interactive January 2015 - Present
Nationwide Financial April 2014 - January 2015
CareWorks Tech April 2014 - January 2015
Design at Dawn August 2011 - December 2014
Verizon Wireless June 2013 - April 2014
NetJets December 2011 - June 2013
State Auto Insurance October 2011 - December 2011
Alliance Data February 2011 - October 2011
BPL Global July 2010 - January 2011
Expesite September 2008 - April 2010
Skills
Quality Assurance, Requirements Analysis, Quality Center, Test Planning, Business Analysis, User Acceptance Testing, Project Management, Databases, Business Process, Process Improvement, SDLC, Customer Satisfaction, Test Automation, System Testing, SQL, HP Quality Center, VBA, XML, Testing, Agile Testing, User Experience, Data Analysis, Scripting, User Interface Design, VBScript, XP, Event Planning, Web Services, Website Development, Website Creation, Microsoft SQL Server, Web Applications, Mobile Testing, Mobile Devices, QTP, Cucumber, Watir, Ruby, RubyMine, XP Exstream, JIRA, Salesforce.com, HDI Support Center..., Bugzilla, ServiceNow, SaaS, Software Documentation, Adobe Experience Manager, Web Content Management
Education
Keller Graduate School of Management 2010 — 2014
Masters of Science, Information System Management
Careworks Tech 2014 — 2014
ATDD Ruby/Cucumber Bootcamp
Rockhurst University Continuing Ed Center 2007 — 2007
Certificate, Management Skills for First Time Supervisors
DeVry University 1999 — 2004
BS, Computer Information Systems
Westerville South HS 1989 — 1993
Diploma, College Prepratory
StubHub February 2011 - Present
Self Employed November 2009 - January 2011
Verizon Wireless November 1999 - November 2009
Skills
Risk, Fraud, Fraud Prevention, Payments, Credit Risk, Identity Theft, Collections Management, Financial Risk, Multi-Site Operations, Customer Experience, Process Improvement, E-commerce, Risk Management, Security, Analysis, Business Intelligence, Start-ups, Call Centers, Leadership, Customer Acquisition, Management, Strategic Partnerships, Team Leadership, Analytics
Education
Georgetown College
University of Phoenix
Information Technology
DeVry University
Statistics
VinSolutions September 2013 - Present
VinSolutions February 2012 - September 2013
Verizon Wireless July 2010 - February 2012
Flextronics February 2010 - September 2011
Flextronics 2010 - July 2010
Shawnee Mission Kia April 2007 - February 2010
Shawnee Mission Kia/Hyundai April 2007 - February 2010
Jack Miller Subaru/Isuzu March 2003 - April 2007
Wal-Mart January 2000 - January 2003
Skills
Network Administration, IP Networking, Sales Management, Inventory Management, Team Building, Troubleshooting, Computer Hardware, Negotiation, Customer Service, Microsoft Office, Technical Support, Automotive, Windows 7, SDLC, Telecommunications, Wireless Networking, Switches, Customer Satisfaction, Team Leadership, XP, Call Center, Operations Management, CRM, Sales, Management, Call Centers, Customer Retention, Sales Operations, Sales Process, Lead Generation, Training, Team Management, Account Management, Selling, Direct Sales, Networking, Cold Calling, Leadership, B2B, Salesforce.com, Employee Training, Windows Server, Profit, Sales Presentations, Purchasing, Software Documentation, Vendor Management
Education
DeVry University 2010 — 2013
Network and Communications Management, IT
National Agents Alliance January 2015 - May 2015
American Workers Insurance Services October 2012 - March 2015
Chase January 2013 - December 2013
Cellular Sales June 2012 - September 2012
Verizon Wireless August 2004 - May 2012
Sprint Nextel June 2002 - November 2003
Skills
Sales Operations, Call Centers, Direct Sales, Sales, Telecommunications, Sales Management, Customer Service, Forecasting, Account Management, New Business Development, Wireless, B2B, Retail, Coaching, Team Leadership, Salesforce.com, Microsoft Office, Competitive Analysis, Outside Sales, Consulting, Call Center, Quality Assurance, Excel, PowerPoint, Six Sigma, Financial Analysis, Auditing, Quality Management, Business Concepts, Customer Relations, Inventory Management, Sales Support, Billing, Budgeting, Process Improvement, Merchandising, Operations Management, Mortgage Banking, Mortgage Servicing, Loss Mitigation, Foreclosures, Forbearance, C Level Selling, Webinars, Spreadsheets, Life Insurance, Fixed Annuities
Education
Santa Fe College 2015 — 2015
Saint Leo University 2011 — 2013
Bachelor's
American InterContinental University 2005 — 2006
Associates
Baker County High School 1992 — 1996
DeVry University
Bank of America March 2013 - March 2014
BBVA España September 2009 - March 2010
AT&T December 2008 - August 2009
Verizon Wireless July 2008 - November 2008
IBM August 1998 - September 2001
Skills
Citrix, DHCP, Microsoft Exchange, DNS, Networking, Routers, Servers, Switches, VMware, Windows Server, Firewalls, Network Administration, CCNA
Education
DeVry University 1998 — 2001
Bachelor's degree, Telecommunications Engineering, 3.2
Verizon Wireless March 2015 - Present
Adecco USA July 2014 - March 2015
Open Road BMW of Edison September 2012 - July 2014
Open Road BMW of Edison September 2011 - September 2012
Open Road BMW December 2006 - August 2011
Skills
Microcontrollers, HTML, PHP, MySQL, Oscilloscope, Multimeter, Function Generator, Windows, Mac OS X, Linux, Microsoft Office, Multisim, Matlab, NI LabVIEW, Automotive, OS X, Customer Satisfaction, Vehicles
Education
DeVry University-New Jersey 2002 — 2007
BSEET, Electronics Engineering Technology
Verizon Wireless - CCNA Routing & Switching Security May 2014 - Present
Verizon Wireless January 2010 - May 2014
Verizon Wireless March 2005 - January 2010
Verizon Wireless September 2001 - March 2005
Verizon Wireless October 2000 - September 2001
Skills
Telecommunications, Project Management, Microsoft Office, Wireless, Team Leadership, Leadership, Mobile Devices, CDMA, M2M, Cellular Communications, LTE, Data Center
Education
DeVry University
Bachelor of Science (B.S.), Telecommunications Management, Magna Cum Laude
Malwarebytes July 2014 - Present
Microsoft October 2011 - July 2014
GoWireless, Inc. June 2009 - October 2011
Feel Good Designs May 2005 - August 2010
Clearwire January 2008 - June 2009
Verizon Wireless September 2007 - July 2008
Sunglass Hut October 2007 - February 2008
Skills
Training, Customer Service, Leadership, Sales, Management, Learning Management..., Group Presentations, Sales Leadership..., Content Writing, Customer Experience, Career Development, Mentoring, Marketing, Event Management, Customer Retention, Graphics, Microsoft CRM, Customer Satisfaction, Cloud Computing, Salesforce.com, Retail, Team Leadership, Sales Process, Business Development, SaaS, Product Management, Microsoft Office
Education
DeVry University 2004 — 2005
Other Experience
Verizon Wireless May 2015 - Present
Jewel Food Stores October 2014 - April 2015
Jewel Food Stores December 2013 - October 2014
Best Buy November 2011 - November 2013
Jewel Osco January 2006 - October 2011
Skills
Leadership, Sales, Job Coaching, Customer Service, Windows, Visual Basic, C#, Training, C++, Android, Visual Studio, .NET, Computer Hardware, Operating Systems, OS X, Programming, JavaScript, Time Management, Management
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master's, Information Systems Management
DeVry University 2006 — 2010
Bachelor of Science, Game and Simulation Programming
Wells Fargo August 2014 - Present
BI-Tek, LLC November 2013 - August 2014
Verizon Wireless August 2010 - September 2013
Self Employed Insurance Industry July 2008 - July 2010
Sprint December 2009 - April 2010
Commercial Dispatch January 2007 - July 2008
Commercial Dispatch January 2005 - December 2006
Amoco 2004 - 2005
Self Employed 2002 - 2004
Service Zone (now Sitel) 2001 - 2002
Skills
Software Development, Microsoft SQL Server, SSRS, Databases, Web Development, HTML 5, JavaScript, Mobile Applications, Troubleshooting, Technical Support, Mobile Devices, Web Applications, Computer Programming, Java, Eclipse, Visual Basic, ASP.NET, Training, Management, MS Project, Programming, Microsoft Office, SQL, HTML
Education
DeVry University 2011 — 2013
Bachelor's of Science, Computer Information Systems, Computer Science, 3.4
Mississippi State University 2001 — 2005
Associates Degree, Business Administration and Management, General
City of Pittsburgh October 2014 - Present
City of Pittsburgh June 2014 - October 2014
City of Pittsburgh August 2013 - June 2014
Classic Limousine Service January 2012 - August 2013
Verizon Wireless January 2010 - September 2012
Amethyst Topaz LTD. October 2006 - June 2009
Skills
Customer Service, Leadership, Advertising, Access, Management, Microsoft Office, Training, Brand Development, Team Building, Sales, Networking, Project Management, Analysis, Team Leadership, Troubleshooting, Public Speaking, Security, Nonprofits, Community Outreach, Technical Support
Education
University of Phoenix 2013 — 2016
Bachelor's of Science, Information Technology/Network Security
DeVry University 2010 — 2012
Bachelor's, Business Management
Perry Traditional Academy 1988 — 1992
High School Diploma, Math and Science MagNet Program
PatientPoint® September 2015 - Present
Ricoh Americas Corporation December 2014 - Present
Tattoo Kings Hawaii/ Tobacco King August 2013 - Present
Verizon Wireless July 2013 - November 2014
Inter-Coastal Electronics March 2006 - April 2013
Dave & Buster's April 2004 - March 2006
Kellogg Garden November 2003 - April 2004
Caribbean Pacific February 2002 - July 2003
Skills
DC Circuits, Electrical..., Electro-mechanical..., Sales, Product Demonstration, Marketing, Video Production, Video Editing, Final Cut Pro, Small Business..., Sales Management, Entrepreneurship, Engineering, Entertainment, Management, Software Documentation, Test Equipment, Integration, Program Management, Customer Service, Team Building, Account Management, New Business Development, Business Development, CRM, Direct Sales, Strategic Planning, Training, Leadership
Education
DeVry University Phoenix 2005 — 2008
Bachelor of Science (B.S.), Technical Management
DeVry University Phoenix 2003 — 2005
Associate's degree, Electronics and Computer Technoloogy
Balance Staffing November 2011 - Present
Verizon Wireless February 2009 - April 2011
Bonham Label, LLC June 2007 - September 2009
Skills
Cold Calling, Technical Recruiting, Microsoft Office, Outlook, Windows 7, Customer Service, Account Management, Temporary Staffing, Staffing Services, Sourcing, Sales, Talent Acquisition, New Business Development, Team Building, Recruiting, Marketing, Internet Recruiting, Contract Recruitment, Interviews, Social Networking, College Recruiting, Applicant Tracking..., Salesforce.com, Management, Business Development, Employee Training, Screening Resumes, Permanent Placement
Education
DeVry University-California
Lincoln High
Saint Mary's High School
Verizon Enterprise Solutions June 2014 - Present
Verizon September 2012 - Present
Verizon Wireless January 2011 - September 2012
Verizon Wireless March 2007 - December 2010
Verizon Wireless April 2005 - March 2007
Graylink Wireless October 2004 - March 2005
Circuit City Stores, Inc August 1998 - October 2004
Skills
Communication Skills, Problem Solving, Strategic Planning, Emerging Technologies, Business Development, Mobile Platforms, Microsoft Office, Innovation, Telematics, Wireless, Technology Needs..., Solution Selling, Sales Operations, Telecommunications, Customer Satisfaction, B2B, M2M, Program Management, Management, Mobile Devices, Sales, Account Management, Integration, Leadership, Sales Management, SaaS, Direct Sales, CRM, Customer Retention, Cold Calling, 4G, Managed Services, Strategic Partnerships, Team Building, VoIP, Salesforce.com, EVDO, Unified Communications, Cellular Communications, WiFi, Call Centers, CDMA, V2V, Autonomous Vehicles, Product Management, Mobile Technology, LTE, Network Architecture, Networking
Education
DeVry University 2013 — 2016
Bachelor of Science, Network and Communications Management
DeVry University 2010 — 2013
Associate of Science (A.S.), Network and System Administration/Administrator
AT&T February 2014 - Present
AffordableTours.com October 2011 - July 2015
Vacations To Go September 2008 - October 2011
Verizon Wireless July 2007 - September 2008
World Financial Group (WFG) July 2006 - September 2008
TeleCheck May 2004 - July 2006
Mr. Desktop February 2002 - May 2004
Skills
Customer Service, Account Management, Microsoft Office, Microsoft Excel, Sales Management, Team Building, Social Media Marketing, Microsoft Word, Training, PowerPoint, Social Media, New Business Development, Leadership, Outlook, Travel Management, Strategic Planning, Event Planning, Marketing, Cruises, Tourism
Education
DeVry University-Texas 2004 — 2006
Business Information Systems
Mechanical Doctors December 2009 - Present
Intuit September 2007 - February 2011
The LaSalle Network January 2008 - June 2008
Verizon Wireless October 2002 - April 2006
Corecomm Communications November 1998 - October 2002
First Chicago October 1994 - May 1998
Skills
Call Center, Customer Service, Business Planning, Data Entry, Hiring, Payroll, Mentoring, Fundraising, Administrative Support, Operations Management, Recruiting, Leadership Development, Time Management, Microsoft Excel, Team Leadership, Budgets, Management, Coaching, Administrative..., Retail, Process Scheduler, Event Planning, Training, PowerPoint, Strategic Planning, Call Centers, Nonprofits, Sales, Marketing, Leadership, Process Improvement, Public Speaking, Small Business, Conflict Resolution, Team Building, Outlook, Microsoft Office, System Administration, Event Management, Customer Satisfaction, Accounting, Social Networking, Microsoft Word, Social Media Marketing
Education
Robert Morris College 2001 — 2004
Associate of Arts (AA), Business administration, 3.3
DeVry University 2001 — 2001
Associate's degree, Business Administration and Management, General
PST Sales & Marketing April 2007 - October 2009
Verizon Wireless June 2006 - March 2007
Verizon Wireless May 2005 - June 2006
Skills
Cost Benefit, Project Planning, CRM, Program Management, Visio, Business Process..., Project Management, Quality Assurance, Databases, Troubleshooting, Networking
Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA)
Keller Graduate School of Management of DeVry University
Master, Project Management
DeVry University
Bachelor of Science, Technical Management
DeVry University
Associate of Applied Science, Electronics & Computer Technology
R&R Games, Inc. May 2015 - Present
GrandLAN Gaming Center October 2013 - Present
L&S Entertainment LLC June 2012 - Present
Verizon Wireless April 2007 - March 2013
GameStop March 1996 - March 2006
Fry's Electronics March 2003 - November 2004
Skills
Sales Management, Consumer Electronics, Marketing, B2B, Microsoft Office, Direct Sales, Account Management, Sales, Customer Retention, Customer Service, Retail, Sales Process, Management, Social Networking, Customer Satisfaction, Sales Operations, Project Management, Promoters, Event Management, Event Planning, Photoshop, Social Media, Team Building, Social Media Marketing, Strategic Planning, Leadership, Ownership
Education
DeVry University-Illinois 2010 — 2015
Bachelor of Science (BS), BS Multimedia Design & Management, Junior
Grand Rapids Community College 2001 — 2003
Associate's degree, Business Administration and Management, General, Sophomore
United Bank December 2014 - Present
Verizon Wireless December 2006 - December 2014
Verizon Wireless June 2006 - November 2006
Verizon Wireless October 2005 - June 2006
Verizon Wireless March 2005 - September 2005
Verizon Wireless January 2004 - February 2005
Verizon Wireless October 2003 - January 2004
FTD June 2003 - October 2003
FTD January 2003 - October 2003
Seaside Remodeling December 2001 - January 2003
Skills
Wireless, Telecommunications, Cellular Communications, Call Center, LTE, EVDO, 4G, Customer Satisfaction, Wireless Networking, Mobile Devices, M2M, Project Management, Android, iOS, Blackberry OS, Tablets, Technical Support, TCP/IP, Blackberry, VoIP, Call Centers, Switches, Networking, Troubleshooting, Routers, Network Engineering, Customer Retention, Mobile Technology, VPN, Software Installation, Mobile Communications, Windows XP, Windows 7, Cisco IOS, IP, Firewalls, Telephony, Software Documentation, Testing, Hardware, Security, Operating Systems, Sales, Network Security, A+ Certified, Help Desk Support, Computer Network..., T1, WiFi, Management
Education
DeVry University 1997 — 1999
Elctronics Engineering, Electrical and Electronics Engineering
Hagemeyer North America December 2007 - Present
Hagemeyer North America December 2007 - Present
ANS Distributing March 2006 - December 2007
Verizon Wireless October 2005 - March 2006
SCM Group January 2000 - January 2005
Fire Arms Training Systems INC. (FATS) January 1995 - January 2000
United States Marine Corps September 1988 - September 1992
Cinema Pac 1992 January 1988 - January 1992
Skills
Software Documentation, Team Building, Operating Systems, Troubleshooting, Microsoft Office, Windows Server, Management, Servers, Sales, Sales Management, Forecasting, Telecommunications, Operations Management, Networking, Customer Service, Inventory Management
Education
DeVry University 2001 — 2004
Bachelors of Science degree, Networking and Communications management
Technical 2001 — 2004
BS, Telecommunications & Network Management
Verizon Wireless June 2012 - Present
Verizon Wireless July 1995 - June 2012
Verizon Wireless August 1990 - July 1995
Skills
Wireless, Troubleshooting, SQL, Technical Support, Fraud
Education
DeVry University 2001 — 2005
Bachelors of Science, Computer Information Systems, 3.92
Vision Realty December 2014 - Present
Verizon Wireless May 1996 - Present
Skills
Leadership, Team Building, Strategic Planning, Leadership Development, Customer Service
Education
DeVry University 2012 — 2014
Associate's degree, Network Administration
Wilberforce University 1988 — 1993
Biology, Biology, General
Hondros College of Business
Real Estate, Real Estate
Highlights for Children April 2013 - Present
Columbus Metropolitan Library September 2008 - January 2013
Columbus Metropolitan Library August 2005 - September 2008
Verizon Wireless 1998 - 2005
Skills
Troubleshooting, Visio, HTML, Windows 7, Active Directory, CSS, Content Management, MySQL, PHP, Project Management, Library, Databases, Training, Security, XML, Windows, SQL, Drupal, Apache, Microsoft SQL Server, JavaScript, Servers, Linux, Windows Server, Software Development, ColdFusion, jQuery
Education
DeVry University-Ohio 1999 — 2004
BS, Computer Science
Toyo Ink America LLC August 2004 - Present
Honeywell Aerospace January 2003 - December 2003
Verizon Wireless January 2000 - January 2003
Skills
Coatings, Offset Printing, Sales, International Sales, Adhesives, Key Account Management, Labels, Color Management, New Business Development, Packaging, Ink, Plastics, Inkjet, Flexo, Additives
Education
DeVry University 2001 — 2003
Associate’s Degree, Electronics and Computer Technology
McGrath Acura of Downtown Chicago June 2014 - Present
Market Source June 2013 - May 2014
Comcast Cable January 2013 - June 2013
Sprint Nextel November 2011 - October 2012
Verizon Wireless August 2004 - November 2011
Skills
Wireless, Telecommunications, Solution Selling, Direct Sales, Mobile Devices, Account Management, Sales Management, Sales Operations, Sales, Customer Retention, VoIP, Customer Satisfaction, Sales Process, LTE, Salesforce.com, Call Centers, Cold Calling, Product Management, B2B, Cellular Communications, Retail
Education
DeVry University-Illinois 2013 — 2015
I.T.
Verizon Wireless July 2014 - March 2015
IX Web Hosting March 2014 - July 2014
Residential Finance May 2013 - November 2013
Morgan Stanley Wealth Management October 2012 - May 2013
JPMorgan Chase June 2011 - October 2012
JPMorgan Chase April 2010 - June 2011
Columbus Metropolitan Housing Authority April 2005 - March 2010
Skills
Team Leadership, Banking, Customer Service, Microsoft Excel, Team Building, Time Management, Reference Data, Coaching, Loan Origination
Education
DeVry University 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
Verizon Wireless February 2012 - Present
TEKsystems - Contracted February 2010 - February 2012
University of New Mexico September 2005 - January 2010
Target February 2002 - March 2005
Skills
Troubleshooting, C++, Microsoft Visual Studio..., C, Java, Computer Hardware, Operating Systems, Windows 7, OS X, Windows 8.1, Android, iOS, Windows Phone, VMware, Active Directory, Microsoft Office, Outlook, SDLC, Data Center, HTML, CSS, Software Testing Life...
Education
DeVry University 2013 — 2020
Bachelor's degree, Information Technology with a focus in Business Computing
The University of New Mexico 2004 — 2010
BS, computer science
Intellisys Technologies LLC September 2007 - Present
Lincoln Technical Institute March 2002 - December 2011
Cable & Wireless May 2000 - February 2003
Verizon Wireless August 1997 - April 2000
TAC Communications Inc February 1985 - July 1996
Skills
Access Control, CCTV, Fire Alarm, Security, Troubleshooting, Home Theater, Audio and Video..., Medical Alert, Home Automation, Whole House Audio
Education
Chubb Institute
Diploma, Network Engineering
DeVry University
A.A.S., Electronics Engineering
Institute of Audio Research
Diploma, Recording Engineer
Verizon Wireless December 2010 - Present
AT&T March 2008 - July 2010
Skills
Cisco Technologies, Microsoft Office, Cloud Computing, TCP/IP, Windows, Network Security, Troubleshooting, Windows Server, Telecommunications, Virtualization, Customer Service, Security, Java, Wireless Networking, Technical Support
Education
University of Phoenix 2008 — 2012
BS, Information Technology
DeVry University
Verizon Wireless January 2008 - Present
Education
DeVry University 1997 — 1998
Business Management
McDuffie High School 1992 — 1996
Advanced Drainage Systems, Inc. October 2012 - Present
TEKsystems April 2012 - November 2012
The Home Depot September 2009 - April 2012
Verizon Wireless January 2005 - September 2009
Sterling Protective Services Inc January 2001 - January 2005
ABC MASONRY CONSTRUCTION January 1994 - January 2001
Skills
Troubleshooting, Customer Satisfaction, Project Management, Management, Training, Customer Service, Security, Software Installation, CRM, Sales, Technical Support, Call Center, Windows 7, Computer Hardware, XP, Microsoft Office, Help Desk Support, Team Leadership, Software Documentation, Active Directory, Access, Databases, Networking
Education
DeVry University 2009 — 2012
Bachelor of Science, Network; Communication Management
The Ohio State University 1997 — 2003
Bachelor of Science, Human Ecology; Consumer Affairs
Verizon Wireless May 2006 - Present
Education
DeVry University 2001 — 2006
Bachelor, Computer Information Systems
Verizon Wireless February 2009 - Present
ALLTEL COMMUNICATIONS/VERIZON WIRELESS February 2009 - Present
VERIZON COMMUNICATIONS October 1998 - February 2008
EASTERN INSTALLATIONS October 1996 - October 1998
Skills
Cisco Technologies, Wireless, LTE, Telecommunications, Troubleshooting, Software Installation, Cisco Routers, Optical Fiber, Networking, T1, Mobile Communications, GSM, 3G, UMTS, CDMA, Cellular Communications, Mobile Devices, 4G, Network Design, Ethernet, Wireless Networking, WiMAX, Broadband, 2G, Call Centers, Switches, Computer Network..., IP, VoIP, Provisioning, Cabling, RF, Transmission, Fiber Optics, Mobile Technology
Education
DeVry University
Electronic Engineering
jewel-osco May 2008 - Present
Verizon Wireless December 2004 - June 2005
RadioShack September 2001 - August 2004
Skills
Mediation, Computer Hardware, Computer Literate, Customer Satisfaction, Customer Service, Retail, Inventory Management, Loss Prevention, Retail Sales, Sales, Computer Repair, Merchandising, POS, Microsoft Office, Cashiering, Time Management, Store Management, Networking
Education
DeVry University-Illinois 2011 — 2015
Currently Enrolled, Computer Information Systems
Verizon Wireless February 2008 - June 2012
Sears, Roebuck and Co. August 2005 - August 2007
Sears, Roebuck and Co. August 2002 - August 2005
Skills
Customer Experience, Customer Service, Call Center, Sales, Customer Retention, Customer Satisfaction, Training, Account Management, Cold Calling, Employee Training, Team Leadership, Time Management, Coaching, Wireless, Leadership, Team Building, Sales Operations, Leadership Development, Call Centers, Telecommunications, Vendor Management, Direct Sales
Education
DeVry University-Washington
Verizon Wireless January 2012 - March 2013
JPMorgan Chase 2013 - 2013
JPMorgan Chase 2013 - 2013
JPMorgan Chase 2013 - 2013
Verizon Wireless January 2008 - January 2012
Verizon Wireless November 2006 - January 2008
BISYS Fund Services April 2003 - November 2006
Skills
Account Management, Solution Selling, Wireless, Telecommunications, Technical Support, IOS, Android, and..., Call Center/Help-desk..., Business Analysis, Database Management, Mobile Applications, Mobile Devices, Excel Data Analysis, Microsoft Access, Microsoft Project, Microsoft Visual Basic, Call Centers
Education
DeVry University-Ohio 2001 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration/Information Systems, 3.63/4.0
Ohio Northern University 1999 — 2001
Verizon Wireless June 2004 - Present
Skills
Telecommunications, Wireless, CDMA, LTE, EVDO, Cellular Communications, 4G, GSM, 3G, M2M, Mobile Devices, Wireless Networking, Troubleshooting, Broadband, SIP, Customer Experience, Mobile Communications, Customer Satisfaction, ACSS, Wireless Broadband, Blackberry
Education
DeVry University-Texas
Verizon Wireless November 2007 - October 2013
Verizon Wireless December 2004 - October 2007
Skills
Troubleshooting, SQL, Computer Hardware, Technical Support, Customer Service, HTML, Access, Visio, Unix, Telecommunications
Education
DeVry University-Georgia 1999 — 2002
Bachelor of Science (B.S.), Computer Information Systems
CGI September 2013 - Present
Charming Charlie April 2012 - Present
Verizon Wireless August 2010 - April 2012
Member Quote March 2009 - March 2010
Cox Communications March 2005 - November 2007
ACS Systech Integrators August 2003 - October 2004
Skills
Microsoft Office, Microsoft Exchange, VNC, Active Directory, Windows, Dell KACE, Dell Certified, Remedy Ticketing System, Service Desk, Vietnamese, Apple, Android, Cisco VPN, Process Improvement, Teamwork, Windows 7, Technical Support, Help Desk Support, Dell Computers, VPN
Education
DeVry University-Illinois 2010 — 2013
Network Administration, Network and System Administration/Administrator
Verizon Wireless January 2011 - August 2013
Verizon Wireless September 2010 - December 2010
Verizon Wireless September 2006 - August 2010
Verizon Wireless June 2003 - August 2006
Education
Bishop Dunne High School 1989 — 1993
DeVry University-Texas
B S in Telecommunications
SMU
Computer Science
Verizon Wireless December 2003 - Present
Verizon Wireless August 1997 - December 2003
Education
DeVry University 1984 — 1986
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician, 4.5
Verizon Wireless December 2003 - Present
Kmart Corporation October 1993 - Present
Skills
Account Management, Call Centers, Customer Service, Telecommunications, Customer Experience
Education
DeVry University
Human Services, General
Verizon Wireless December 2014 - Present
CarMax April 2014 - December 2014
T-Mobile January 2014 - June 2014
AT&T Mobile Tel September 2005 - December 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Team Leadership, Team Building, Customer Satisfaction, Customer Retention, Account Management, Sales Operations, Cold Calling, Direct Sales, Sales Management, Inventory Management, Customer Experience, Solution Selling, Sales Process, Mobile Devices, Telecommunications
Education
DeVry University 2014 — 2016
Computer Engineering
ITT Technical Institute
Associate's degree, Information Technology