Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Verizon Wireless Employees
Alkermes January 2015 - Present
Golden Talent Sports 2013 - Present
Pfizer July 2007 - December 2014
Verizon Wireless March 2006 - June 2007
Pearl Supply July 2003 - March 2006
Skills
Pharmaceutical Sales, Managed Care, Pharmaceutical Industry, Territory Management, Pain Management, Sales Operations, Hospitals, Sales Presentations, Healthcare, Account Management, Sales, Sales Management, Sales Force Development, Urology, Cardiology, Pulmonology, Product Launch, Hospital Sales, Psychiatry, Internal Medicine, Primary Care, COPD, Strategic Planning, Building Relationships, Business Planning, Coaching, Business Development, Product Marketing, Strategy, Team Building, Cold Calling, Neurology, Rheumatology, Leadership, Management, Marketing, Marketing Strategy, Cross-functional Team..., Sales Effectiveness, Customer Service, New Business Development, Biotechnology
Education
Eastern Kentucky University 2002 — 2003
Master of Science (M.S.), Health & Exercise Sciences; Sports Administration
Eastern Kentucky University 1998 — 2001
Bachelor of Arts (B.A.), Pre-Law Studies
Nettexx Netting September 2015 - Present
Carolina Conservation August 2014 - August 2015
Consultant April 2012 - June 2014
Verizon Wireless November 2006 - March 2012
Freelance Journalist July 2000 - September 2006
Healdsburg October 1997 - July 2001
Skills
Public Speaking, Leadership, Strategic Planning, Customer Service, Coaching, Sales, Wireless, Vendor Relationships, Golf Course Management, Grant Writing, Thinking Outside The Box, Telecommunications, Junior Golf, Vendor Management, Creative Writing, Teaching, Consulting, Marketing, Team Building, Forecasting, Data Analysis, Merchandising, Sales Process, Sales Management, Sales Operations, Management
Education
Eastern Michigan University
MAS Communications
Fifth Third Bank February 2012 - Present
Verizon Wireless June 2010 - February 2012
Cintas June 2006 - May 2010
Skills
Sales, Account Management, Direct Sales, Team Building, Loans, Customer Retention, Banking, Consumer Lending, Commercial Lending, Coaching, Risk Management, Cold Calling, Credit, Team Leadership, B2B, Customer Service, Public Relations, Sales Operations, Sales Process, Insurance, Cross Selling, Loan Origination, Life Insurance, P, Retail, Leadership, Sales Management, Management, Customer Satisfaction, Training
Education
University of Phoenix 2010 — 2013
Master of Business Administration (M.B.A.), General Business
Eastern Kentucky University
BA, Public Relations
ABM Industries May 2006 - Present
Verizon Wireless April 2000 - October 2003
CompDent June 1997 - November 1999
Skills
Energy Management, Building Maintenance, Facilities Management, Facilities Operations, Contract Management, Building Services, Contract Negotiation, Building Management..., Budgets, Customer Service, Management, Leadership, Negotiation, Account Management, Administration, Team Building, Operations Management, Strategic Planning, Process Improvement, Invoicing
Education
Eastern Michigan University 1976 — 1982
Bachelor of Business Administration (BBA), Marketing
Verizon February 2013 - Present
Verizon Wireless October 2014 - March 2015
Mingus Mountain Academy 2011 - 2012
Eastern Michigan Univeristy Business Services March 2009 - October 2011
Kmart Corporation September 2008 - March 2009
Dover Place Townhomes August 2008 - February 2009
Skills
Graphic Design, Web Design, Microsoft Word, Microsoft Office 2007, Adobe Creative Suite, Youth Mentoring, Customer Service, Security, Time Management, Leadership, PowerPoint, Social Networking, Social Media, Team Building, Microsoft Excel
Education
Eastern Michigan University 2006 — 2011
Bachelor of Science (BS), Commuications
SERVPRO of Forsyth & Dawson Counties August 2013 - July 2014
Verizon Wireless February 2013 - June 2013
People's Food Co-op August 2008 - December 2012
Ypsilanti District Library January 2007 - September 2008
Eastern Michigan University 2005 - 2007
Skills
Mac OS, PC Proficient, Microsoft Word, Time Management, Microsoft Office, Photoshop, HTML, Technical Writing, Facebook, Creative Writing, Troubleshooting, Blogging, CSS, OS X, Social Networking, Editing, Social Media
Education
Eastern Michigan University 2002 — 2009
BFA, Written Communicaions with a concentraion in Imaginative Writing
GenomeDx Biosciences Inc. February 2013 - Present
Christopher Jordan Voluntary Life Coaching September 1997 - Present
Myriad Genetics January 2012 - February 2013
Aureon Biosciences January 2011 - December 2011
GSK May 2005 - December 2010
Verizon Wireless December 1998 - April 2005
Jedistyle Dance and Motivational Shows December 1997 - April 2005
Skills
Strength Finders 2.0 -..., Selling, Strategic Planning, Leadership, Business Analytics, Employee Training, Sales Operations, Business Planning, Sales Process, Pharmaceutical Sales, Pharmaceutical Industry, Medical Devices, Cardiology, Biotechnology, Product Launch, Urology, Artist, Linchpin, CRM, Sales
Education
MidAmerica Nazarene University 2007 — 2009
MBA, Business and Entrepreneurship
MidAmerica Nazarene University 2003 — 2004
BA, Entrepreneurship
Johnson County Community College 1999 — 2000
Associates Degree, Business Administration
International Fine Arts College 1997 — 1998
AS, Sales and Marketing
Eastern Michigan University 1995 — 1997
BA, Business Administration
GetInsured October 2013 - May 2015
Veeam Software June 2013 - October 2013
AT&T September 2012 - May 2013
LivePerson June 2011 - October 2012
Verizon Wireless March 2003 - June 2010
Verizon Wireless February 2006 - November 2007
Verizon Wireless March 2003 - March 2006
BDS Marketing 2002 - 2003
MCI WORLDCOM April 1999 - July 2002
Barr, Anhut & Sacks (Ypsilanti City Attorney's Office) 1992 - 1994
Skills
Training, CRM, Customer Service, Program Management, Leadership, Telecommunications, Team Leadership, Strategy, Strategic Planning, Sales Management, Coaching, Training Delivery, Sales, Management, Product Marketing, E-commerce, Leadership Development, Call Centers, Recruiting, Project Planning, Sales Process, Talent Management, Customer Retention, Enterprise Software, Customer Satisfaction, Human Resources, Networking, New Business Development, Team Building, Call Center, Wireless, Analysis, Event Planning, Account Management, Selling, Marketing, Project Management, Employee Training, Solution Selling, Captivate, Instructional Design, Curriculum Development, Process Improvement, Solutions Selling, Blended Learning, Assessing Knowledge..., Sales Operations, Vendor Training and..., Strategic Communications, Consultative / Solution...
Education
University of Phoenix 2006 — 2009
MBA, Masters Degree in Business Administration
University of Phoenix 1997 — 1999
Master of Education (MAEd), Education / Specialization in Adult Learning Theories
Eastern Michigan University 1990 — 1994
Bachelor of Science, Business Law, Communications, Public Law & Government
Plymouth-Salem High School 1981 — 1984
High School Diploma, College Prep
Verizon Wireless June 2013 - Present
Wilderness Recovery Center September 2011 - Present
Skills
Customer Service, Team Building, Coaching, Nonprofits, Training, Community Outreach, Microsoft Office, Leadership, Facilities Management, Event Planning, Public Speaking, Program Development, Supervisory Skills, Budgets, Social Services, Management, Change Management, Case Management, Leadership Development, Strategic Planning
Education
Eastern Illinois University 2009 — 2009
Education
University of Illinois at Urbana-Champaign 2004 — 2008
Bachelor of Science (BS), Psychology
Verizon Wireless July 1996 - Present
Skills
16 Years of cellular..., 4G, Cellular Communications, M2M, Wireless, Mobile Devices, Telecommunications, Solution Selling, Mobile Technology, Sales Process, Direct Sales, Customer Retention, Salesforce.com, B2B, Sales Operations, Strategic Partnerships, Selling, Cold Calling, Sales
Education
St. Ambrose University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Eastern Iowa Community College District 1996 — 2000
Associate's degree
Thomson Reuters, Tax & Accounting 2012 - Present
Verizon Wireless September 2011 - October 2012
Verizon Wireless September 2010 - September 2011
The University of Toledo Medical Center February 2010 - May 2010
Bally Total Fitness January 2009 - April 2009
Skills
Sales, Sales Management, Customer Service, Business Strategy, Management, Leadership, Sales Process, Team Leadership, SaaS, CRM, Salesforce.com, New Business Development, Direct Sales, Selling, BigMachines, Staff Development, Account Management, Sales Operations
Education
Eastern Michigan University 2013 — 2016
Master of Business Administration (M.B.A.)
University of Toledo 2006 — 2010
Exercise Science, Physical Therapy
Syngenta June 2015 - Present
Syngenta October 2011 - June 2015
Syngenta July 2002 - October 2011
Verizon Wireless July 2001 - July 2002
Simonton Windows September 1999 - July 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Sales, Leadership, Microsoft Word, PowerPoint, Inventory Management, Logistics, Agribusiness, SAP
Education
Indiana State University 2011 — 2014
Bachelor's degree, Business Administration
Eastern Illinois University 2010 — 2011
Business Administration
Lake Land College 2007 — 2010
Associate's degree, Business Administration
Verizon Wireless March 2015 - Present
Steimel Communications, INC September 2010 - March 2015
Skills
Troubleshooting, Telecommunications, Technical Support, Electronics, Hardware, Computer Hardware, Testing, TCP/IP, Software Installation, IP, Wireless, Switches, LAN-WAN, CCNA, Routers, Ethernet, Cabling, Microwave, Software Documentation, T1, Wireless Networking, Operating Systems, Optical Fiber, Windows, RF, Fiber Optics, DHCP, Windows 7
Education
Illinois State University 2007 — 2010
Bachelor of Science (B.S.), Educational/Instructional Technology
Eastern Illinois University 2002 — 2006
Merit Hall November 2013 - Present
Office Team 2015 - 2015
Office Team 2015 - 2015
Office Team 2015 - 2015
CEVA Logistics 2010 - 2013
Verizon Wireless November 2007 - April 2008
Skills
LeftHand, Work Ethic, Reliability, Warehousing, Respect, Customer Service, Inventory Control, Morale, Warehouse Management, Logistics Management, Perseverance, Shipping, Recieving, Microsoft Office, Health, Microsoft Excel, Microsoft Word, Human Resources, Logistics, Diligent, Freight, Transportation, Supply Chain Management, Distribution Center..., Integrity, Intelligence, Intensity, Team Leadership, Leadership, Management, plexus, 5S, Creativity, Mentoring, Endurance, Legal Advice, Business Intelligence, Politics, Entertainment, Data Entry, Call Centers, Agility, Nimble, Humor, Competitive, Security, Loans, Faith-based, Loss Prevention, Human Rights
Education
Eastern Michigan University 2008 — 2010
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Young Detroit Builders 2008 — 2010
NCCER, Construction/Heavy Equipment/Earthmoving Equipment Operation
Bechtel Corporation June 2010 - Present
Verizon Wireless October 1996 - October 2011
Skills
Process Scheduler, Contract Management, Administrative..., Procurement, Project Planning, Construction, Subcontracting, Microsoft Office, Microsoft Excel, Outlook, Primavera P6, Microsoft Word, Construction Management, EPC, Budgets, MS Project, Office Administration, Project Coordination, Change Orders, Construction Safety, Trends, Process Sch, Micros, Flow Charts, Metrics, Calendar Planning, Customer Service, Management, Leadership, Team Building, Supervisory Skills, Time Management, Project Management, Human Resources, Project Estimation, Administrative..., Microsoft Project
Education
Eastern Kentucky University
Springdale High School
Maingate Inc. July 2013 - Present
Abundant Care Training Services - ACTS September 2011 - July 2013
Maingate Inc. September 2011 - July 2013
Detroit Public Schools January 2011 - January 2013
ThinkDetroit Pal 2005 - 2008
Ingersoll Rand 2004 - 2008
Verizon Wireless July 1999 - December 2004
Skills
Customer Service, Microsoft Office, Training, Team Building, Leadership, Time Management, PowerPoint, Public Speaking, Process Improvement, Microsoft Excel, Coaching, Staff Development, Event Planning, Management, Outlook, Teaching, Project Management, Budgets, Team Leadership, Troubleshooting, Inventory Management, Project Coordination, Teamwork, Product Development, Microsoft Word, Social Media, Leadership Development, Human Resources, Data Entry, Nonprofits, Recruiting, Social Networking, Employee Relations, Lifestyle Coaching, Program Management, Access, Operations Management, Community Outreach, Sales Management, Negotiation, Account Management, Volunteer Management, Data Analysis, Networking, Public Relations, Purchasing, Performance Management, Classroom, System Administration, Cross-functional Team...
Education
Marygrove College 2009 — 2022
Master in the Art of Teaching, Education
Eastern Michigan University 1993 — 1995
BS, English
Ferris State University 1989 — 1991
AS, Liberal Arts
Ooyala February 2014 - August 2015
Lucasfilm Animation June 2010 - June 2013
Public Library of Science July 2007 - June 2010
Varsity Technologies January 2007 - June 2007
SLAC National Accelerator Laboratory, Stanford March 2006 - December 2006
AAA Northern California, Nevada & Utah Insurance Exchange October 2005 - February 2006
Kaiser Permanente June 2004 - March 2005
Verizon Wireless October 2000 - June 2004
Skills
Project Management, MS Project, SharePoint, Visio, Scrum, Program Management, Microsoft Excel, Training, Project Planning, User Experience, Software Project..., Agile Project Management, Wikis, PMO, Change Management, Agile Methodologies, Operations Management, Entertainment Industry, Certified Scrum Product..., Business Process..., Implementation..., Managing Workflow, Wordpress, PowerPoint, Facilitations, Software Development, Relationship Management, Technical Liaison, Issues Managment, Organizational Structure, Return on Investment..., Statistics, Web Applications, Publishing Technology, Budget Monitoring, Project Migration, Issue Identification, Risk Monitoring, Workflow Diagrams, Quarterly Reporting, Information Technology, Migration Projects, Feedburner, SDLC, Agile & Waterfall..., Google Analytics, Mobile Applications, Metrics, SOW, Infrastructure
Education
Eastern Kentucky University
BBA, Business, Advertising
Aerotek February 2010 - November 2013
Verizon Wireless November 2006 - February 2010
Bartech Group August 2005 - April 2006
Most Holy Trinity School August 2000 - June 2005
Skills
Customer Service, Microsoft Office, Applicant Tracking..., Microsoft Excel, Training, Leadership, Human Resources, Management
Education
Eastern Michigan University
Verizon Wireless January 2009 - Present
Verizon Wireless May 2007 - January 2009
Verizon Wireless November 2006 - May 2007
Lowe's Companies, Inc. January 2006 - November 2006
Best Buy March 2005 - January 2006
Skills
Sales, Wireless, Customer Retention, Mobile Devices, Retail, Team Leadership, Customer Service, Quotas, New Business Development, LTE, Retail Sales, Team Building, CDMA, Inventory Management, Product Marketing, Store Management, Forecasting, Recruiting
Education
Western Michigan University
Marketing
Eastern Michigan University
Marketing
Verizon Wireless July 2007 - Present
Best Bank August 2004 - May 2005
Bank One November 1999 - June 2004
Skills
Quality Assurance, Employee Relations, Training, Leadership Development, Workforce Management, Legal Liaison, Change Management, Interactive Media, Project Management, Strategic Planning, Analysis, Problem Solving, Process Improvement, Talent Acquisition, Motivation, Customer Service, Customer Experience, Behavioral Counseling, Loan Servicing, Hiring, Troubleshooting, Wireless, Coaching, Customer Retention, Customer Satisfaction, Call Centers, Leadership, Cold Calling, Sales, Technical Support, Management, Recruiting, Sales Management, Time Management
Education
Eastern Michigan University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Lawrence Technological University 2012 — 2012
Wayne County Community College
Associates, Liberal Arts
General Motors - OnStar June 2012 - Present
Verizon Wireless November 2011 - June 2012
Verizon Wireless January 2010 - February 2011
Skills
IEX, IEX Total View, Business Analysis, Workforce Management, Workforce Planning, Requirements Analysis, Data Analysis, Databases, Statistics, Microsoft Office, Personal Development, PeopleSoft, Technical Support, Customer Service, Training, Sales, Customer Engagement, Sales Management, Retaining Customers, Inventory Management, People-oriented, Cash Management
Education
Eastern Michigan University 1998 — 2005
Bachelor of Arts (BA), Communication and Media Studies
London Computer Systems, inc January 2014 - Present
Verizon Wireless November 2012 - January 2014
Little Miami Canoe Rental May 2005 - September 2012
Jerry Goble State Farm August 2011 - May 2012
Warren County Fair July 2006 - July 2011
Lowe's Home Improvement March 2011 - May 2011
Skills
Determination, Highly responsible, Dependable, Highly Dedicated, Easily Adaptable, Marketing, Customer Service, Event Planning, Interpersonal..., PowerPoint, Leadership, Social Networking, Interviews, Microsoft Office, Sales, Social Media, Time Management, Goal Oriented, Public Speaking
Education
Eastern Kentucky University 2008 — 2012
Bachelor of Arts, Communication Studies
Art Van Furniture April 2012 - Present
ITT Technical Institute January 2011 - February 2012
Verizon Wireless 2006 - 2009
Cost Plus World Market 2003 - 2006
Skills
Interviewing, Customer Service, Talent Acquisition, Coaching, Profit, Merchandising, Account Management, Direct Sales, Team Building, Retail, Employee Relations, Mentoring, Customer Satisfaction, Cold Calling, Telephone Skills, Market Planning, Staff Training, Customer Relations, P&L, Sales Operations, Team Leadership, Selling, Income Statement, Training, Sales Process, Management, Sales, Contract Negotiation, New Business Development, Leadership, Cross-functional Team..., Time Management, Business Development, B2B, Strategic Planning, Call Centers, Solution Selling, CRM, Recruiting, Marketing, Forecasting, Budgets, Negotiation, Customer Retention, Inventory Management, Human Resources, Social Networking, Business Planning, Customer Experience, Teamwork
Education
Eastern Michigan University 1978 — 1979
B.B.A, Marketing
Michigan State University
H.R.I, Management
Schoolcraft College
Associates, Arts
ULTA Beauty September 2007 - Present
Verizon Wireless February 2006 - May 2007
T-Mobile March 2000 - September 2005
Skills
Loss Prevention, Inventory Management, Store Management, Inventory Control, Merchandising, Retail, Visual Merchandising, Customer Service, Store Operations, Retail Sales, Customer Satisfaction, Profit
Education
Eastern Michigan University 1998 — 2000
Edsel Ford High School 1994 — 1998
Senior Solutions Manager V2Soft November 2013 - Present
Senior Account Executive Enterprise Integration Solutions RCM Technologies April 2012 - July 2013
Compuware November 2010 - January 2012
First Tech Direct March 2008 - September 2010
Spontaneous Production February 2007 - February 2008
Toshiba Business Solutions November 2004 - February 2007
Toshiba Buiness Solutions November 2002 - November 2004
Conseco Finance Servicing Corporation September 2001 - October 2002
Verizon Wireless September 1997 - August 2000
Verizon Wireless July 1993 - September 1997
Skills
Client Relationship..., Cold Calling, IT Business Solutions, Telecommunications Sales, Financial Sales, Customer Acquisition, New Business Development, Strategic Partnerships, Sales Management, Salesforce.com, Application Performance..., Sales Process Management, Microsoft Office, Customer Presentations, Microsoft CRM, Document Management..., Solution Selling, Advertising Sales, SaaS, Microsoft Technologies, Corporate Governance, Professional Services, Cloud Computing, IT Sales, SharePoint, Microsoft SQL Server, Communication, Lync, Information Technology, CRM, Telecommunications, Customer Satisfaction, Direct Sales, Management, E-commerce, Sales Operations, Leadership, B2B, Go-to-market Strategy, Channel Partners, Sales
Education
Eastern Michigan University 1985 — 1988
Bachelor of Science, Telecommunications & Film
SCG April 2014 - Present
Target Mobile May 2011 - Present
Clearwire 2007 - 2009
T-Mobile March 2002 - August 2007
Verizon Wireless January 2000 - January 2002
VoiceStream Wireless January 1998 - January 2000
Sprint PCS Sprint LD Communication January 1997 - January 1998
Prime co Personal Communications January 1996 - January 1997
Skills
Sales, Retail, Merchandising, Forecasting, Inventory Management, Retail Category..., Sales Management, Account Management, Event Management, Telecommunications, Indirect Sales Channels, Wireless, Customer Service, Marketing, Direct Sales, Cold Calling, Sales Operations, Leadership, Customer Retention
Education
Kentucky College Of Business 1991 — 1994
Associates, Business Management/Retail Merchandising
Eastern Kentucky University
Business Management/Retail Merchandising
Aardvark Commercial Services August 2014 - Present
2 Moms & A Mop November 2005 - Present
MCI Corporation April 2004 - November 2005
XO Communications August 1999 - April 2004
Verizon Wireless May 1997 - August 1999
Verizon Wireless December 1993 - June 1996
GRiD Systems August 1988 - December 1993
Skills
Negotiation, Microsoft Office, Coaching, Customer Service, Leadership Development, Team Building, New Business Development, Business Strategy, Team Leadership, Employee Relations, Recruiting, Performance Management, Time Management, Sales Management, Community Outreach, Entrepreneurship, Marketing, Networking, Organizational..., Sales, Small Business, Social Media Marketing, Social Networking, Strategic Planning, Leadership
Education
Eastern Michigan University 1986 — 1990
Bachelors of Science, Pyschology and Business
Trenton High School 1980 — 1984
Diploma
Metrex August 2015 - Present
Global Fairways April 2015 - June 2015
Sandler & Travis Trade Advisory Services, Inc. December 2012 - April 2015
Sandler & Travis Trade Advisory Services, Inc. March 2010 - December 2012
Verizon Wireless October 2003 - March 2010
Department of Student Media: Cellar Roots Magazine, Eastern Michigan University March 2004 - December 2004
Skills
Leadership, Team Building, Process Improvement, Data Analysis, International Trade, Customs Regulations, Harmonized Tariff..., Export Control..., ITAR, FCPA, TSCA, FDA, FCC, Project Management, Analysis, Management, Customer Service, Sales, Employee Training, Customer Retention, Public Speaking, Social Media, Social Networking, Writing, Copy Editing, Software Documentation, Inventory Management, Merchandising, Microsoft Excel, Newsletters, Import, Negotiation, Retail, Account Management, Sales Management, Coaching, Export, Creative Writing, Sales Process, Selling, Time Management, Training, Store Management, Sales Operations
Education
Eastern Michigan University 1997 — 2004
Bachelor of Science (B.S.), Written Communication
IDEXX Laboratories July 2014 - Present
Verizon Wireless December 2013 - July 2014
T-Mobile August 2003 - June 2013
Alaris Medical Systems April 2002 - August 2003
AT&T Wireless May 1997 - April 2002
Skills
Professional Selling..., Target Account Selling, Selling to Executives, SPIN Selling, Negotiating to Yes, Versatile Salesperson, Counselor Salesperson..., Miller Hiemann, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Exchange, ACT, Salesforce.com Certified, Sales, PowerPoint, Telecommunications, Wireless, Sales Process, Sales Operations, Account Management, Solution Selling, Enterprise Software, Strategy, Business Development, Selling, Cross-functional Team..., Contract Negotiation, Leadership, Management, Sales Management, Strategic Partnerships, Strategic Planning, Negotiation, Salesforce.com, Direct Sales, Cold Calling, Business Process..., SaaS, Mobile Devices, Customer Retention, CRM, Managed Services, Product Marketing, Forecasting, Business Planning
Education
Eastern Illinois University
Bachelors, Economics
Professional Staffing Services for Florida Hospital July 2013 - Present
Adam Jones Productions February 2013 - June 2013
Quest Diagnostics August 2008 - November 2012
Miridium Microsystems February 2008 - December 2009
Data Doctors October 2006 - February 2008
Verizon Wireless 2004 - 2006
Skills
Hardware, Windows 7, Windows Server, Active Directory, Security, Laptops, Troubleshooting, Technical Support, Computer Hardware, Networking, Help Desk Support, XP, Windows, Wireless Networking, Windows XP, Disaster Recovery, Software Documentation, Management, IT Management, Servers, Remote Desktop, VPN, Project Management, Operating Systems, Microsoft Certified..., Linux, HIPAA, CompTIA A+ Certification, TCP/IP, Printers, Cisco IOS, Software Installation, Computer Security, Unix, Blackberry Enterprise..., VMware, Integration, System Administration, Network Administration, Telecommunications
Education
Brevard Community College 2005 — 2010
A.A., Computer Engineering
Merritt Island High School 1993 — 1997
HS Diploma
Oakwood Worldwide February 2013 - Present
Waste Management June 2012 - February 2013
Verizon Wireless May 2010 - June 2012
Skills
Customer Service, Outlook, Project Management, Billing, Common Sense, Technical Support, Accounting, Sales, Microsoft Excel, Management, Financial Analysis, Organization &..., Microsoft Word, Microsoft Exchange, Time Management, Project Coordination, Account Coordination, Invoicing, Process Improvement, Inventory Management, Microsoft Office
Education
Eastern Michigan University 2004 — 2008
Bachelor of Business Administration (BBA), Accounting
mVentix, Inc. April 2014 - Present
Staples June 2013 - April 2014
TravelClick January 2013 - June 2013
Sun Nuclear Corporation January 2012 - September 2012
Verizon Wireless August 2010 - January 2012
Gen-X Motors February 2010 - July 2010
CarMax August 2007 - October 2009
Skills
Medical Devices, Sales Operations, Sales Management, Radiology, Cross-functional Team..., Business Development, Medical Sales, Customer Service, Automotive, Hospitality, Microsoft Office, Salesforce.com, Android, Apple, Bilingual, Spanish-English, Cold Calling, Digital Marketing, CRM databases, Oncology, Training, Marketing, Management, Direct Sales, Time Management, Customer Satisfaction, Selling, Purchasing, Sales Presentations, B2B, Sales
Education
University of Central Florida 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Brevard Community College 2011 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Tidewater Community College 2006 — 2008
Associate of Science (A.S.), Social Sciences
Virginia Tech 2005 — 2006
Ashford University April 2010 - Present
Admininistaff 2006 - 2009
Verizon Wireless 2003 - 2006
Innovative Human Resource Management 2000 - 2002
RR Donnelley 1987 - 2000
Education
Eastern Illinois University
MA, Speech Communications
Eastern Illinois University
BA, Speech Communications & Psychology
Verizon Wireless June 2014 - Present
Verizon Wireless May 2011 - June 2014
Verizon Wireless March 2009 - July 2011
Circuit City January 2004 - March 2009
Circuit City January 1998 - January 2004
Circuit City January 1997 - January 1998
Circuit City May 1996 - January 1997
Sears Holdings Corporation May 1993 - May 1996
Education
Eastern Kentucky University 1994 — 1996
BS, Asset Protection
NHTI, Concord's Community College 1991 — 1994
AS, Criminal Justice
Premier Integrity Solutions June 2014 - Present
Hyatt Regency Lexington October 2011 - June 2014
Xerox October 2010 - October 2011
Jimmy John's September 2008 - October 2010
Verizon Wireless September 2007 - September 2008
Circuit City January 2006 - September 2007
Skills
Technical Support, Information Security, strategy, Strategic Planning, Counseling Psychology, Psychology, Customer Satisfaction, Social Media, Organizational..., Leadership, Drug Testing, Hospitality, Criminology, Criminal Justice, Dispatching, Photography, Phone Etiquette, Microsoft Office, Microsoft Excel, Microsoft Word, Mac OS, Service Delivery, Coaching, Quality Assurance, Creative Writing, Writing, Technical Writing, Solo Performance, Teamwork, Problem Solving, Self-confidence, Clerical Skills, Office Administration, Secretarial Skills, Confidentiality, Conflict Resolution, Lease Documentation, Contract Negotiation, High Level Of Accuracy, At Multitasking, Weapons Handling, Data Entry, Filing, Smartphones, Apple Pages, Apple Numbers, Keynote, Screenwriting, Sales, Bartending
Education
University of Phoenix 2012 — 2014
Associate's Degree, Psychology, 3.9
Eastern Kentucky University 2004 — 2006
Some college, Journalism, 3.6
George Rogers Clark High School 2000 — 2004
Diploma, AP Math and Science/General courses
Verizon Wireless February 2014 - Present
Target November 2013 - February 2014
Skills
Customer Service, Customer Satisfaction, Sales, Team Leadership, Work Ethic, Communication Skills
Education
Eastern Florida State College 2014 — 2016
Associate of Arts (AA), Business Administration and Management, General
Bayside High School 2009 — 2013
QualSafe Solutions July 2015 - Present
Verizon Wireless February 2014 - July 2015
Silicon Carbide Products, Inc. June 2011 - June 2013
C.L. Smith Industrial Company September 2006 - June 2011
HCS - Healthcare/Hospitality Chemical Systems July 2006 - November 2006
Johnson Diversey 1998 - 2006
Skills
Sales Presentations, Outside Sales, Public Speaking, Solution Selling, Cold Calling, Direct Sales, New Business Development, Engineering, Sales, Sales Operations, Salesforce.com, Time Management, Sales Process, Customer Retention, Sales Force Development, Customer Satisfaction, Sales Management, Account Management, Management, B2B
Education
Eastern Illinois University 1993 — 1997
BA, History
Southeastern Illinois College 1991 — 1993
Southwestern Illinois College
State of Michigan November 2014 - Present
Xerox September 2013 - November 2014
Verizon Wireless February 2007 - June 2012
Verizon Wireless May 2006 - February 2007
Comerica Bank January 2003 - May 2006
Skills
Customer Service, Technical Support, Telecommunications, Banking, Microsoft Office, Microsoft Excel, Microsoft Word, Problem Solving, Communication Skills, Multi Tasking, Flexibility, Highly detail oriented, Interpersonal Skill, Call Centers, Quality Assurance, Employee Training, Time Management, Customer Retention, Customer Satisfaction, Sales, Blackberry, Customer Experience, Wireless, Team Building, Training
Education
Wayne State University 2001 — 2002
Liberal Arts and Sciences, General Studies and Humanities
Eastern Michigan University 2000 — 2000
Liberal Arts and Sciences, General Studies and Humanities
The VE Group October 2013 - Present
Verizon Wireless August 2011 - October 2011
Explorium August 2010 - August 2011
DSW February 2009 - April 2010
Skills
Customer Service, Retail, Inside Sales, Call Centers, Employee Training, Spanish, Telephone Skills, Merchandising, Visual Merchandising, Inventory Management, Time Management, Social Networking, Training, PowerPoint, Interviews, Microsoft Word, Cashiering, Team Building, Retail Sales, Sales
Education
Eastern Kentucky University 2006 — 2010
Bachelor of Arts, Communication Studies
Lexington Community College 2004 — 2006
Communications
Verizon Wireless November 2003 - Present
Verizon Wireless March 2010 - May 2012
Verizon Wireless July 2009 - March 2010
Verizon Wireless January 2007 - July 2009
Verizon Wireless November 2003 - January 2007
MCI Corporation June 2001 - February 2003
MCI Corporation October 1996 - June 2001
Skills
Strategic Leadership, Strategic Planning, Business Planning, Executive Management, Change Leadership, Budget Oversight, Training, Budgets, Cross-functional Team..., Strategic Partnerships, Process Improvement, Sales Management, Change Management, Team Building, Leadership, Wireless
Education
Eastern Michigan University 1987 — 1990
BA, Finance
First Mutual Insurance Group, Inc. June 2014 - Present
Verizon Wireless January 2012 - June 2014
General Motors July 2002 - January 2007
Palm Chevrolet 2003 - 2007
Hopkinsville Police Department March 1993 - September 1998
101st MP Company October 1981 - January 1992
Skills
Training, Sales, Management, Team Building, Coaching, Strategic Planning, Negotiation, Operations Management, Leadership Development, Process Improvement, Performance Management, Sales Process, Direct Sales, Logistics, Customer Retention, Sales Operations, Cold Calling, Sales Management, Selling, Customer Satisfaction
Education
Belleview University, Bellview Nebraska 2011 — 2013
Associate's degree, Business Administration and Management, General
Eastern Kentucky University 1992 — 1993
Law Enforcement, Police Science
Western Governors University January 2010 - Present
Verizon Wireless May 2009 - January 2010
Utah State University September 1993 - July 2008
Utah State University September 1989 - September 1993
Skills
Training, Leadership, Management, Teaching, Program Management, Program Development, Customer Service, Sales, Advertising, Policy, Competitive Analysis, Time Management, Career Counseling, Technical Writing, Staff Supervision, Clinical Supervision, Vocal, Higher Education, Mentoring, Coaching, Choral
Education
University of Illinois at Urbana-Champaign 1974 — 1980
Doctorate, Choral Literature and Conducting
Eastern Illinois University 1970 — 1972
MA Magna Cum Laude, Conducting
University of Iowa 1967 — 1970
Bachelor's with Honors, Music Education and Performance
Birmingham Health Care May 2015 - Present
Guest Associates Inc June 2013 - May 2015
Guest Associates Inc May 2011 - March 2012
Spherion Staffing January 2009 - July 2011
Spherion Staffing February 2007 - January 2009
Verizon Wireless November 2005 - February 2007
BellSouth Mobility/ Cingular March 1993 - November 2003
Skills
Cold Calling, Sales, Team Building, Marketing, New Business Development, Technical Recruiting, Social Media Marketing, Technical Product Sales, Creative Strategy, Social Networking, Advertising, Blogging, Customer Service, Lead Generation, Leadership, Strategy, Training, Coaching, Direct Sales, Facebook, Account Management, Online Marketing, Recruiting, Retail, Marketing Strategy, Strategic Partnerships, Salesforce.com, Competitive Analysis, Networking, Contract Negotiation, Team Leadership, Social Media, Email Marketing, Small Business, Marketing Communications, Customer Retention, Online Advertising, Sales Process, Direct Marketing, CRM, Public Relations, Start-ups, Entrepreneurship, Mobile Marketing, Business Development, Management, SEO, Proposal Writing, Digital Marketing, Market Research
Education
Brevard Community College 2008 — 2008
Speech
University of Phoenix 2003 — 2003
Speech Communication
University of Alabama at Birmingham 1975 — 1977
General
Puffer Reds July 2015 - Present
Sneaker Villa September 2014 - June 2015
Champs Sports February 2012 - September 2014
Champs Sports January 2011 - February 2012
Verizon Wireless October 2010 - January 2011
Champs Sports September 2008 - January 2011
Saks Fifth Avenue October 2006 - December 2007
Skills
Sales, Sales Management, Customer Service, Microsoft Word, PowerPoint, Microsoft Office, Fashion, Shoes, Merchandising, Visual Merchandising, Pricing, Leadership, Store Management, Loss Prevention, Store Operations, Inventory Management, Driving Results, Time Management, Hiring, Associate Development, Footwear, Training, Product Knowledge, Trend, Teamwork, Stock Management, Retail, Profit, Retail Sales, Inventory Control, Recruiting, Apparel
Education
Grand Canyon University 2015 — 2018
Sport and Fitness Administration/Management
Eastern Michigan University 2006 — 2008
Business Administration and Management, General
SBA Global Logistic Services September 2007 - Present
Verizon Wireless July 2001 - September 2007
Skills
LTL, Ocean, International Logistics, Warehousing, Trucking, Freight, Truckload, Transportation..., Logistics, Shipping, Transportation, Logistics Management, Customs Regulations, Supply Chain, Supply Chain Management, Account Management, Inventory Management, Import, Reverse Logistics, Export, Container, International Trade, Sales Operations, Distribution Center..., Sales Management, Sales, Freight Forwarding, Management, Air Freight, Customer Service, Supply Chain..., Pricing, Operations Management, Negotiation, Team Building, Contract Negotiation, Warehouse Management, New Business Development, Process Improvement, Customer Satisfaction, Inventory Control, Team Leadership, Leadership, Project Management, Continuous Improvement
Education
Eastern Michigan University 2001 — 2005
Business
Verizon Wireless May 2014 - Present
Cinemark June 2012 - May 2014
US Army October 2009 - November 2011
Skills
Management, Team Leadership, Government Liason, Communication, Public Speaking, Microsoft Word, Microsoft Excel, Coaching, Leadership, Microsoft Office, PowerPoint, Social Networking, Team Building, Customer Service
Education
Eastern Michigan University 2008 — 2012
Bachelor's degree, Double Major Political Science and African American Studies
RentPath September 2015 - Present
Publicis Touchpoint Solutions April 2015 - September 2015
Cellular Sales June 2013 - April 2015
Xerox July 2012 - June 2013
Bluegrass Hospitality Group December 2011 - July 2012
Verizon Wireless May 2011 - September 2011
TEAM Enterprises May 2010 - March 2011
Skills
Advertising, Social Media, Marketing Strategy, Marketing Communications, Social Media Marketing, Marketing, Digital Marketing, Online Advertising, Microsoft Office, Customer Service, Public Relations, Strategic Planning, Time Management, Leadership, Event Planning, Sales, Customer Satisfaction, PowerPoint, Team Building, Social Networking
Education
Eastern Kentucky University 2006 — 2011
Bachelor of Arts (B.A.), Communication Studies
ALDO April 2015 - Present
Windsor Fashions June 2014 - Present
Verizon Wireless August 2011 - Present
Pacsun August 2013 - June 2014
Charming Charlie August 2012 - April 2013
Education
Eastern Michigan University
Bachelor's degree, Fashion Merchandising
Verizon Wireless September 2014 - Present
Crankin Productions LLC. August 2013 - Present
Verizon Wireless June 2012 - September 2014
Verizon Wireless April 2011 - May 2012
Rent-A-Center July 2010 - December 2010
Universal Music Group May 2008 - November 2008
Skills
Camera Operating, Creative Writing, Marketing Communications, Technical Support, Wireless Communications..., Windows, Social Media, Feature Films, Film Editing, Sports Marketing, Sales Management, Media Relations, Short Films, Final Cut Studio, Studio Lighting, Microsoft Office, Android, Apple OS, Event Management, Advertising, Radio Broadcasting
Education
Eastern Michigan University 2005 — 2009
Bachelor of Science (B.S.), Electronic Media/Film Studies w Marketing Minor
North Carolina Central University 2006 — 2007
Bachelor of Applied Science (BASc), Communication and Media Studies
Provant September 2013 - Present
Avanir Pharmaceuticals July 2014 - June 2015
OBB Wellness Group March 2011 - September 2013
Comcast March 2008 - July 2012
Es'synce Enterprises 2009 - 2010
Verizon Wireless April 2004 - June 2007
Skills
Nutritional Counseling, Nutrition, Nutrition Consulting, Customer Service, Conflict Resolution, Nutritional Analysis, Meals, Call Center, Coaching, Customer Satisfaction, Sales, Public Speaking, Account Management, Fitness, Training, Sales Management, Marketing, Microsoft Excel, Team Leadership, PowerPoint, Troubleshooting, Call Centers, Networking, Project Management, Wellness, Human Resources, Inventory Management, Customer Retention, Leadership, Social Networking, Time Management
Education
Eastern Michigan University 2012 — 2013
Master of Science, Human Nutrition
Kaplan University 2008 — 2011
Bachelors of Science, Nutrition Science
Sam Houston State University 1998 — 2002
Marketing
Joseph M. Katz Graduate School of Business at University of Pittsburgh August 2014 - Present
Ford Motor Company May 2015 - August 2015
Robert Half Technology January 2014 - August 2014
Apple 2012 - 2013
Verizon Wireless 2006 - 2012
ManpowerGroup 2004 - 2006
Skills
Wireless, Call Center, Customer Experience, Account Management, Customer Satisfaction, Customer Retention, Telecommunications, Call Centers, Technical Support, Troubleshooting, Sales, Wireless Networking, Direct Sales, Training, Networking, Management, Customer Service, Microsoft Office, Leadership
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2014 — 2016
Master of Business Administration (M.B.A.), Human Resource Management
Eastern Michigan University
Bachelor of Business Administration (B.B.A.), Business Management-Human Resource Management
Verizon Wireless March 1992 - Present
Skills
Routing, Network Design, Switches, Cisco, OSPF, BGP, Routing Protocols, Frame Relay, MPLS, Network Engineering, RIP, Network Architecture, JUNOS, Modern Standard Arabic, Cisco Technologies, Juniper
Education
University of Southern California 1990 — 1992
Master's, Telecommunications
San Diego State University-California State University 1987 — 1990
BS, Telecommunications
Eastern Michigan University 1985 — 1987
BS, Telecommunications
GraMedica September 2015 - Present
DentalOne Partners Inc. August 2013 - September 2015
Eastern Michigan University July 2012 - December 2014
Central Michigan University January 2013 - May 2014
Verizon Wireless June 2009 - June 2012
University of Michigan-Flint September 2008 - June 2009
University of Michigan-Flint September 2005 - June 2009
Skills
Marketing, Event Planning, Public Speaking, Customer Service, Management, Microsoft Office, PowerPoint, Social Media, Leadership, Data Analysis, Community Outreach, Project Management, Microsoft Excel, Strategic Planning, Event Management, Project Planning, Marketing Communications, Social Media Marketing, Research, Microsoft Word, Marketing Strategy, Networking, Analysis, At Multitasking, Performing Arts, Performance Poetry, Poetry, Teaching, Time Management, Higher Education, Account Management
Education
Central Michigan University 2013 — 2014
Graduate Certificate, Higher Education/Higher Education Administration
Eastern Michigan University 2012 — 2014
Master of Arts (M.A.) Candidate, Communication and Media Studies
University of Michigan-Flint 2005 — 2009
Bachelor of Business Administration (BBA), Marketing
University of Michigan-Flint 2005 — 2009
Bachelor of Arts (BA), Orgizational Communications
Mott Community College 2002 — 2005
Associate of Arts and Sciences (AAS), Marketing/Marketing Management, General
Baptist Hospitals and Health Systems, Inc. October 2014 - Present
Baptist Hospitals and Health Systems, Inc. June 2014 - October 2014
Merck October 2009 - July 2011
Schering-Plough 2003 - 2009
Bayer HealthCare 2000 - 2004
Hamilton's Medical Assistive Technology 1999 - 2000
Verizon Wireless 1996 - 1999
Skills
Management, Training, Hospital Sales, Surgery, Managed Care, Pharmaceutical Sales, Emergency Room, Emergency Nursing, Emergency Medicine, Critical Care, Relationship Building, EMS, Occupational Therapy, Physical Therapy, Medicine, Territory Management, Highly motivated, Business Analysis, Sales Force Development, Contract Negotiation, Cardiology, Urology, Healthcare, Hospitals, Pharmaceutical Industry, Neurology
Education
Eastern Kentucky University
Bachelor's Degree, Registered Nursing/Registered Nurse
Eastern Kentucky University
Bachelor's Degree, Health Services/Allied Health/Health Sciences, General
Verizon Wireless July 2008 - Present
Verizon Wireless July 2008 - August 2014
Skills
Call Centers, Customer Experience, Customer Satisfaction, Sales, Sales Operations, Solution Selling, Telecommunications, Account Management, Team Leadership
Education
Eastern Illinois University 2005 — 2008
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Path Forward IT November 2013 - Present
Path Forward 2013 - Present
Health Partners Consulting 2012 - 2013
The Abreon Group 2011 - 2012
Epic 2008 - 2011
Verizon Wireless October 2006 - May 2007
Skills
Training, Instructional Design, E-learning Development, Healthcare, Train the Trainer, Captivate, Instructor-led Training, Hands-on Training, Technical Writing, Adult Education, Training Delivery, Camtasia, Epic Systems, Blended Learning, Webinars, Curriculum Design, Needs Analysis, Distance Learning, E-Learning, Employee Training, Teacher Training, Curriculum Development, Technical Training, SnagIt, ADDIE, Software Documentation, Teaching, Learning Management
Education
Eastern Kentucky University 2007 — 2008
MA, Education
University of Kentucky 2002 — 2006
BA, English
United Rentals Inc. November 2012 - Present
Verizon Wireless December 2006 - November 2012
Outback Steakhouse 2007 - 2007
Hertz Equipment Rental February 2006 - October 2006
The Home Depot February 2002 - April 2006
Skills
Microsoft Office, Mediation, Sales Management, Interviewing, Oral Communications, Retail Management, Cold Calling, Performance Consulting, Account Management, Training, Recruiting, Interviews, Management, Sales Operations, Selling, Store Management, Customer Service, CRM
Education
Eastern Kentucky University 2006 — 2009
Bachelors Degree, Communication
Georgia Perimeter College 2002 — 2005
Associate of Science, Business management
Avon High School 1997 — 2001
Neff Refrigeration, Heating & AC April 2014 - Present
American Cellular January 2010 - April 2014
Verizon Wireless May 2009 - January 2010
The Castle Jewelry June 2003 - January 2009
Skills
Sales, Sales Operations, Sales Process, Sales Management, Customer Retention, Solution Selling, Cold Calling, Direct Sales, Selling, Account Management, Customer Satisfaction, Inventory Management, Retail Sales, Wireless, Customer Experience, Customer Service
Education
Eastern Kentucky University 2007 — 2009
Bachlor's of Science, Health Instructor Education
Eastern Kentucky University 2001 — 2005
Bachelor's of Science, Criminal Justice/Police Science
Verizon Wireless 2004 - 2014
Verizon Wireless April 2006 - July 2011
Verizon Wireless December 2010 - April 2011
Skills
Customer Service..., Brand Repair, Project Management, Technical Assistance, Business Writing, Financial Services, Executive Relations, Public Relatoins, Agency Relationship..., Legal Research Skills, Problem Solving, Process Improvement, Communication, Negotiation
Education
Kaplan University Online 2010 — 2011
Associate's degree, Paralegal Studies
Eastern Kentucky University 1997 — 2001
Bachelor of Applied Science (BASc), Business Administration and Management, General
US Cellular January 2014 - Present
US Cellular May 2009 - January 2014
U.S. Cellular September 2007 - May 2009
AT&T April 2007 - September 2007
Verizon Wireless September 2005 - May 2007
Nextel December 1997 - September 2005
Skills
Customer Experience, Strategic Planning, CRM, Sales Management, Customer Retention, Team Building, Marketing Strategy, Leadership, Sales Operations, Sales, B2B, Retail, Building Relationships, Sales Process, Wireless, Training, Contract Negotiation, Microsoft Exchange, Lead Generation, Selling, Cross-functional Team..., 4G, Customer Satisfaction, Business Development, Mobile Applications, Business Planning, Work Orders, Cellular Communications, Direct Sales, Transportation, Core Java, Account Management, Mobile Data, Team Management, Telecommunications, Mobile Devices, Team Leadership, Recruiting, Strategic Partnerships, Manufacturing, Channel, New Business Development, Professional Services, Time Management, VoIP, Customer Service, Sales Presentations, Negotiation, Call Center, Cold Calling
Education
Eastern Florida State College 1986 — 1990
AS, General Education
Eastern Florida State College 1986 — 1990
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
Calhoun Community College August 2013 - Present
Oxi Fresh of North Alabama January 2009 - October 2013
Independent March 2008 - December 2011
Verizon Wireless September 2010 - August 2011
Barloworld Logistics January 1999 - November 2002
Skills
Freelance Writer, Marketing, Public Relations, Public Speaking, Sales Support, Customer Service, Media Relations, Marketing Communications, Customer Relations, Promotions, Small Business, Press Releases, Microsoft Office, Social Networking, Sales Operations, Facebook, Blogging, Advertising, Entrepreneurship, Social Media Marketing, Time Management, Customer Satisfaction, Event Planning, Online Marketing, Marketing Strategy, Trade Shows, SEO, Social Media, Market Research, Lead Generation, Sales, Team Building, Leadership, Account Management, Email Marketing, New Business Development, Management, Networking, Selling, Training, Business Development, B2B, Online Advertising, Direct Sales, Team Leadership, Event Management, Interviews
Education
John C Calhoun State Community College 2013 — 2015
Business
Strayer University 2010 — 2011
Northwest MS State- Southaven 2000 — 2001
Eastern Illinois University 1992 — 1993
Verizon Wireless August 2015 - Present
Verizon Wireless May 2014 - August 2015
Verizon Wireless July 2013 - May 2014
Verizon Wireless November 2012 - July 2013
Verizon Wireless March 2012 - November 2012
Caribbean Tan Salon July 2011 - March 2012
Walgreens July 2008 - February 2011
Skills
Sales, Telecommunications, Sales Management, Account Management, Customer Service, Wireless, Sales Operations, Customer Satisfaction, Customer Retention, Leadership, Team Leadership, Team Building, Retail, Direct Sales, Sales Process, Mobile Devices, Product Management, Inventory Management, Customer Experience, Microsoft Office
Education
Eastern Florida State College 2012 — 2015
Associate of Arts (AA), Business Administration and Management, General
Asset Realty August 2014 - Present
Seattle Music TV December 2012 - Present
Toyota March 2014 - August 2014
Comcast Cable March 2012 - December 2013
Verizon Wireless January 2012 - March 2012
Comcast Cable May 2009 - December 2011
AT&T June 2007 - May 2009
Skills
Marketing, Sales, Social Networking, Strategic Planning, Leadership, Direct Sales, Management, Negotiation, Public Speaking, Team Leadership, Marketing Strategy, Public Relations, Account Management, Social Media, Business Development, Advertising, Strategic Partnerships, Brand Development, Entrepreneurship, Real Estate Marketing, Real Estate, Real Estate Transactions, Visionary, Broadcast, Radio, Philanthropy, Graphic Design, Market Analysis, Press Releases, Blogging, Cable Television, Direct Marketing, Video Production, Web Content, Video Editing, Music Production, Creative Problem Solving
Education
Eastern Michigan University 2002 — 2006
Communications
Better Homes and Gardens Real Estate Metro Brokers March 2015 - Present
Verizon Wireless July 2006 - Present
Skills
Telecommunications, Wireless, Call Centers, Customer Experience, Troubleshooting, Mobile Devices, CDMA, Cellular Communications, LTE, IP, Telephony, GSM, Wireless Networking, Computer Network..., VoIP, Customer Satisfaction, Microsoft Office, Sales, Customer Service, Team Building
Education
Eastern Michigan University
Verizon Wireless 2006 - 2014
Digicomm Inc April 1996 - January 2005
Skills
Telecommunications, Wireless, Mobile Devices, Solution Selling, Team Leadership, Sales, Management, Direct Sales, Product Management, VoIP, Microsoft Office, Project Management, Internet Services, Internet Troubleshooting, Outlook, Advertising, Radio Advertising, Trade Promotions, Radio Promotions, Sales Tax, Inventory Management, Small Business, Filing, Accounts Payable, Accounts Receivable, Problem Analysis, Detail oriented, communication skills
Education
Eastern Iowa Community College District
logistics
Davenport Central High
General Studies
IBM August 2014 - Present
T-Mobile December 2013 - August 2014
Verizon Wireless November 2010 - November 2013
Sprint July 2002 - December 2009
Skills
Gigabit Ethernet, Business Development, Solution Selling, Complex Sales, Mobile Computing, M2M, Quotas, Mobile Devices, Cellular Communications, Salesforce.com, Direct Sales, Co-location, Unified Communications, Wireless, Cold Calling, Sales Process, B2B, Managed Services, Mobile Device Management, Sales Funnel..., IBM Products, Account Management, Sales, Telecommunications, Management
Education
University of Phoenix 2012 — 2014
Business Management and Human Resources
Eastern Illinois University
Gesture.com November 2013 - Present
Gesture.com January 2014 - January 2015
Gesture.com June 2011 - December 2013
Verizon Wireless 2009 - 2010
CareerBuilder.com 2007 - 2008
Skills
Mobile Devices, Salesforce.com, Customer Service, Cold Calling, Sales Management, Charities, Business Development, Sales, Operating Systems, Event Management, Account Management, Nonprofits, Networking, Management, Sales Operations, Product Marketing, Social Media Marketing, New Business Development, Outside Sales, Fundraising, Corporate Events, Public Relations, SugarCRM, Yammer, Hands-on Training, Gala Dinners, Golf Courses, Customer Retention, Customer Satisfaction, Customer Engagement, Leadership, Streamlining Operations, Qualifying Prospects, Lead Generation, Building Relationships, Sales Process, Sales Presentations, Marketing Strategy, Customer Acquisition, Deal Closure, Direct Sales, CRM
Education
Eastern Illinois University 2005 — 2007
Economics
North Iowa Area Community College 2003 — 2005
Sport and Fitness Administration/Management
University of Northern Iowa 2002 — 2003
UniversityNow, Inc. February 2015 - Present
Living Waters Ministries June 2012 - Present
Community Lifestyle Services October 2010 - Present
Verizon Wireless April 2011 - June 2012
Danville SDA Company February 2010 - February 2012
University of Phoenix September 2007 - February 2009
University of Phoenix February 2006 - September 2007
ADT March 2002 - September 2005
Skills
Strategic Planning, Public Speaking, Sales Management, Coaching, Management, Recruiting, Leadership, New Business Development, Corporate Development, Employee Training, Training, Program Management, Sales, Marketing Communications, Nonprofits, Leadership Development, Direct Sales, Staff Development, Community Outreach, Marketing
Education
Eastern Kentucky University 1997 — 2001
Bachelor of Arts (B.A.)
Verizon Wireless March 2014 - Present
Verizon Wireless February 2011 - March 2014
Skills
Customer Satisfaction, Customer Experience, Direct Sales, Customer Retention, Wireless, Store Management, Retail Sales, Sales, Solution Selling
Education
Webster University 2011 — 2013
Eastern Illinois University 2005 — 2006
Verizon Wireless April 2005 - Present
Wolverine Wireless April 2003 - April 2005
Northwest Airlines March 1998 - April 2003
American International Airways May 1995 - March 1998
Skills
Sales Management, Aircraft Maintenance, Financial Management, Aircraft Performance, Management Consulting, Product Management, Inventory Management, Event Management, Change Management, Consultative Selling, Consultancy, Hydraulic Systems, Hydraulic Modeling, Marketing Communications, Managerial Finance, Selling, CRM, Leadership, Retail, Merchandising, Management, Training, Telecommunications, Operations Management, Contract Negotiation, New Business Development, Direct Sales, Coaching, Recruiting, B2B, Sales Process, Customer Experience, Sales, Sales Operations, Customer Retention, Account Management, Customer Satisfaction, Marketing, Cold Calling, Time Management, Wireless, Quotas, Sales Presentations, Call Centers, Forecasting, Salesforce.com, M2M, P&L Management, Mobile Devices, Cellular Communications
Education
University of Michigan 2006 — 2009
Graduate Certificate Leadership of Managers, Executive Management
Eastern Michigan University 2002 — 2005
Bachelor of Science Technology Management, Cum Laude
Verizon Wireless July 2014 - Present
Quicken Loans February 2013 - May 2014
Skills
Real Estate Financing, Financial Services, Loan Origination, Mortgage Lending, Credit, Credit Analysis, Mortgage Underwriting
Education
Eastern Michigan University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Finance, General
Verizon Wireless June 2014 - Present
Best Buy February 2008 - June 2014
Charleston Package Liquor August 2002 - 2008
Skills
Store Management, Customer Service, Sales, Loss Prevention, Merchandising, Retail, Retail Sales, Big Box, Inventory Management, Inventory Control, Time Management, Sales Management, Sales Motivation, Wireless, Computer Hardware, Development Of Employees, Visual Merchandising, Customer Satisfaction, People Development, Retail Category..., Training, P, Performance Management, Planograms, Teamwork
Education
Eastern Illinois University
Bachelor of Arts (B.A.), Communication and Media Studies
Verizon Wireless August 2015 - Present
Verizon Wireless December 2012 - Present
Staples December 2008 - August 2012
Skills
Sales, Customer Experience, Sales Operations, Customer Satisfaction, Cold Calling, Solution Selling, Account Management, Sales Management, Wireless, Telecommunications
Education
Eastern Mennonite University 2008 — 2012
Bachelor's Degree, History
Aero Communications Inc. November 2013 - Present
Aero Communications Inc. October 2013 - Present
Rainier Painting Co. March 2009 - October 2013
Puget Sound Energy February 2008 - February 2009
Weyerhaeuser 2007 - 2008
KPFF Consulting Engineers 2006 - 2007
Verizon Wireless 2004 - 2005
AT&T Broadband 1998 - 2003
Electric Light Wave 1995 - 1998
Skills
CAD, AutoCAD, Software Documentation, Testing, 3D, Piping, Visual Basic, Manufacturing, GIS, Solid Edge, Programming, Drawing
Education
Eastern Michigan University 1982 — 1985
BS Computer Aided Design, Math, Electronics
Edmonds Community College 2011 — 2011
Aerospace Cirtificate, Aeronautics/Aviation/Aerospace Science and Technology, General, A
Safeguard Properties August 2011 - Present
Revol Wireless April 2007 - August 2011
Pinnacle Data Systems April 2006 - December 2006
Verizon Wireless June 1997 - April 2006
AirTouch Communciations June 1997 - February 2001
EDS June 1989 - May 1997
Skills
Integration, Software Development, Strategic Planning, Product Development, Business Intelligence, M&A experience, Mobile Technology, B2B eCommerce
Education
The Ohio State University - The Max M. Fisher College of Business 2003 — 2004
MBA
Eastern Michigan University 1985 — 1989
B.S.
Verizon Wireless November 2013 - Present
Aon Hewitt 2011 - 2013
Multicom Inc 2010 - 2011
US Census Bureau 2010 - 2010
Lincoln Technical Institute 2010 - 2010
Florida Realtors 2002 - 2009
Oracle 1998 - 2002
Skills
Unix, Oracle, Databases, PL/SQL, SQL, Visio, Windows, XML, Software Development, Database Administration, Programming, Web Applications, MySQL, Data Warehousing, Database Design, Project Management, CRM, Business Analysis, Testing
Education
Webster University
Master of Science, Computer Science
Webster University
Bachelor of Science (BS), Computer Science, Magna Cum Laude
Eastern Michigan University
BBA, Marketing
ADP March 2014 - Present
Verizon Wireless July 2012 - December 2013
Sporting Kansas City July 2011 - November 2011
Eastern Illinois University April 2011 - August 2011
Chick-fil-A May 2008 - August 2008
Education
Eastern Illinois University 2009 — 2011
Kinesiology & Sports Studies, Sport and Fitness Administration/Management
Fort Lewis College 2006 — 2008
Sport Studies, Sport Administration
National Industries for the Blind July 2014 - Present
BOMI International January 2014 - June 2014
Graduate School USA August 2012 - July 2013
Maryland Sound International March 2012 - August 2012
PageSuite April 2011 - March 2012
Verizon Wireless August 2004 - April 2011
Verizon Wireless 2010 - 2011
Skills
Solution Selling, Account Management, Sales Process, Management, Training, Direct Sales, Business Development, Leadership, Customer Retention, New Business Development, SaaS, Sales Operations, Sales, Telecommunications, Strategic Planning, B2B, Team Building, Forecasting, Sales Management, Selling, Salesforce.com, Contract Negotiation, Negotiation, Customer Satisfaction, Key Account Management, Cold Calling, Wireless, Project Management, Customer Service, Program Management, Capture Management, Proposal Leadership, Consultative Selling, Contract Negotiations, Customer Relations, Business Management, Government Proposals, Ability One
Education
University of Maryland University College 2008 — 2010
MBA, Project Management
University of Maryland University College 2006 — 2008
M.S., Technology Management
Eastern Michigan University 1998 — 2003
B.S., Communication Technology
Wayne State University
Verizon Wireless June 2013 - Present
RJ Reynolds November 2009 - February 2012
Enterprise Rent-A-Car June 2007 - November 2009
Skills
Market Research, Data Analysis, Marketing Communications, Marketing Strategy, Negotiation, Strategic Planning, Team Building, Marketing, Budgets, Team Leadership, Management, Customer Service, Community Outreach, Training, Public Speaking, Leadership, Sales Operations, Research
Education
University of Arizona 2012 — 2015
Master of Public Administration (MPA)
Eastern Michigan University 2001 — 2006
Business Administration
OfficeTeam August 2015 - Present
AT&T September 2007 - August 2015
Quicken Loans April 2007 - August 2007
Verizon Wireless March 1999 - February 2007
Skills
Telecommunications, Customer Satisfaction, Wireless, Management, Customer Service, Sales, Leadership, Account Management, Call Centers, Sales Operations, Retail, Sales Management, Team Leadership, Team Building, Training, Coaching, Mentoring, Employee Engagement, Resource Management, Budgeting, Cost Control, Cross-team Collaboration, Diversity & Inclusion, Program Management, Customer Retention, Process Improvement, Human Resources, Strategic Planning
Education
Eastern Michigan University 2014 — 2016
Human Resources Management and Services
Henry Ford Community College 2010 — 2013
Associate’s Degree, Human Resources Management/Personnel Administration, General
Tour Golf August 2006 - October 2007
Smith Barney/ Edward Jones February 2004 - August 2006
Wireless Communications March 2002 - November 2003
Verizon Wireless( Pactel Cellular/Airtouch/Vodafone) September 1992 - May 2001
Verizon Wireless 1992 - 2001
AirTouch Cellular / Verizon Wireless 1992 - 1995
BellSouth Mobility September 1986 - October 1992
Skills
Marketing Strategy, Account Management, B2B, Negotiation, Strategic Planning, Selling Skills, Marketing Communications, Operations Management, Channel, Project Management, CRM, Recruiting, Leadership, Retail, Competitive Analysis, Sales, Inventory Management, Strategy
Education
Eastern Kentucky University 1970 — 1972
Shorter University
BS, Business
American Small Busness Development Association June 2013 - December 2013
New Horizons Computer Learning Centers September 2012 - June 2013
VERIZON Wireless December 2010 - October 2011
Telecom Consulting Group March 2009 - December 2010
COMCAST Business Services August 2007 - March 2009
XO Communications June 2006 - August 2007
Bailey Systems, Inc September 2000 - June 2006
Skills
Telecommunications, Sales Operations, Sales, Multi-channel Marketing, Hosted Services
Education
Eastern Michigan University 1985 — 1990
Bachelor of Business Administration, BBA; Marketing - Sales/Sales Mgt
Maumee Valley Movers July 2014 - Present
GOJAZ LLC December 2007 - June 2014
Verizon Wireless November 2006 - March 2008
Car Stero One March 2004 - November 2006
Circuit City April 2004 - July 2005
Skills
Sales, Team Building, Inventory Management, Strategy, Advertising, Negotiation, Customer Service, Leadership, Retail, Management, Recruiting, Merchandising, Training, Sales Management, Selling, Account Management, E-commerce, Marketing, New Business Development, Social Media Marketing, Social Media, Event Management, Team Leadership, Product Development, Operations Management, Marketing Strategy, Coaching, Strategic Planning, Microsoft Office, Social Networking, Customer Satisfaction, Sales Operations, Budgets
Education
University of Toledo 2004 — 2008
Professional Sales and Marketing
Eastern Michigan University 2002 — 2003
Criminal Justice
Verizon Wireless July 2013 - Present
Verizon Wireless December 2003 - Present
Verizon Wireless June 1999 - December 2003
Ameritech Cellular January 1998 - June 1999
Skills
Wireless, Telecommunications, Call Center, Customer Satisfaction, Sales, Strategic Planning, Product Marketing, Customer Service, 4G, Coaching, B2B, Call Centers, Cellular Communications, Marketing Strategy
Education
Indiana Wesleyan University 2013 — 2015
Master of Business Administration (M.B.A.)
Eastern Illinois University 1986 — 1990
BS, Elementary Education
Verizon Communications July 2013 - Present
Verizon Wireless November 2010 - July 2013
Verizon Wireless January 2009 - November 2010
Alltel November 2001 - January 2009
Bonds & Company June 1993 - July 2001
Skills
Accounting, Auditing, Account Reconciliation, Internal Controls, CPA, Management, Accounts Payable, Financial Statements, Sarbanes-Oxley Act, Tax, Fixed Assets, Mergers & Acquisitions, Budgets, Telecommunications, Project Management, Process Improvement
Education
Eastern Illinois University 1988 — 1992
BSB, Accounting
Hour Media April 2000 - Present
Verizon Wireless April 1994 - September 1997
Ballys Health and Fitness 1988 - April 1994
Skills
Marketing, Advertising, Training, Sales Management, Sales, Marketing Communications, Integrated Marketing, Budgets, Sponsorship, Magazines, Time Management, Account Management, Social Media Marketing
Education
Eastern Michigan University
Communication and Marketing
John Glenn
Walnut Creek
Sarcom April 2007 - Present
Expressif Photography September 2006 - Present
International Paper 2007 - 2007
Verizon Wireless July 1996 - May 2006
Sorbus Computer Svc May 1980 - June 1996
Skills
Technical Support, Windows 7, Digital Imaging, Photoshop, Portrait Photography, Customer Satisfaction, OS X, Project Management, Mac, Digital Photography, Commercial Photography, Image Editing, Wedding Photography, Event Photography, Portraits, Graphic Design
Education
Antonelli College 2006 — 2008
Associate, Applied Business Degree in Photography
Eastern Kentucky University 1978 — 1980
Bachelor of Science (BS), Industrial Management, Computer Electronics
University of Kentucky 1972 — 1974
Animal Sciences
Verizon Wireless September 2013 - Present
Lockheed Martin October 2011 - August 2013
All American Four Wheel Drive and Auto Repair June 2011 - August 2011
TEKSystems for Verizon Wireless March 2009 - June 2011
Archstone January 2006 - February 2009
Ameriquest Mortgage Company June 2005 - November 2005
Comcast May 2003 - May 2005
Skills
Active Directory, VPN, Troubleshooting, Windows, Desktop Support, Servers, Technical Support, Network Administration, Hardware, DNS, Windows Server, DHCP, Group Policy, Laptops, Software Installation, Printers, HP, Remote Desktop, WSUS, Windows XP, System Administration, Windows 7, Computer Hardware, Dell Computers, Microsoft Office, Networking
Education
Eastern Michigan University 1998 — 2003
Bachelor Science, Criminal Justice
The Ohio State University August 2014 - Present
Elastikote, LLC March 2014 - July 2014
Verizon Wireless July 2009 - December 2011
DIGICO October 2008 - April 2009
Skills
Social Media, Microsoft Office, Sales, Customer Service, Public Speaking, Event Planning, Marketing, Leadership, Team Building, Nonprofits, Teaching, Analytic Problem Solving, Spanish, Purchasing, Shipping & Receiving, Inventory Management
Education
Eastern Mennonite University 2000 — 2004
BA, Business Administration
The Ohio State University
Doctor of Philosophy (Ph.D.), Applied Economics
United Way for Southeastern Michigan October 2005 - August 2012
United Way May 2008 - April 2009
Verizon Wireless January 2004 - July 2005
Verion Wireless August 2003 - January 2004
Fox 2 WJBK Detroit 2001 - 2001
Skills
Call Center, Program Development, Public Speaking, Call Centers, Leadership, Training, Customer Service, Time Management, Program Management, Microsoft Office, Quality Assurance, Nonprofits, Fundraising, Policy
Education
Michigan College of Beauty-Troy 2013 — 2013
Esthetics
Eastern Michigan University 1996 — 2002
Bachelor of Science, Communication Theatre Arts and Telecommunications/Film
Schoolcraft College 2001 — 2001
Detroit High School for the Fine and Performing Arts 1993 — 1996
High School Diploma, Theatre
United American Insurance October 2009 - Present
McAfee January 2007 - October 2009
Verizon Wireless 2005 - 2006
Ford Motor Company August 2004 - May 2005
Ford Motor Company May 2002 - August 2004
Verizon Wireless September 1995 - June 2001
Skills
Program Management, Process Improvement, Product Development
Education
Eastern Michigan University 1990 — 1995
BBA, Buniess Management
Citizens Bank August 2015 - Present
POLLAP May 2013 - Present
Sprint June 2012 - April 2015
T-Mobile May 2011 - May 2012
UBS Global Asset Management May 2009 - July 2011
Verizon Wireless October 2006 - May 2008
JPMorgan Chase & Co. July 2005 - September 2006
Skills
Strategic Planning, Profit, Sales, Credit, Customer Service, Training, Finance
Education
Eastern Michigan University 2015 — 2016
Post-baccalaureate Certificate of Finance, Banking, Corporate, Finance, and Securities Law, 3.8
Wayne State University 2004 — 2008
School of Business Administration Bachelor's Degree of Science, Business Administration, Management and Operations
University of Detroit Jesuit High School 2000 — 2004
Diploma
Verizon Wireless February 2011 - Present
Skills
Microsoft Word, PowerPoint, Marketing, Account Management, Training, Sales Operations, Sales, Cold Calling, Customer Retention, Public Speaking, Customer Service, Customer Satisfaction, Direct Sales, Retail, Sales Management, Microsoft Office
Education
Eastern Michigan University
Bachelor of Science (B.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Eastern Michigan University
Bachelor of Science (B.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Verizon Wireless August 2011 - Present
Lutheran Social Services June 2011 - August 2011
Echo Ministries February 2011 - August 2011
RGIS May 2006 - August 2011
Evergreen Solutions September 2010 - May 2011
Bulova Technology April 2007 - January 2008
Sam's Maintenance Plus Services August 2003 - September 2005
Americall September 2004 - November 2004
Education
Florida State University 2009 — 2011
BS, Management Information Systems
Brevard Community College 2007 — 2009
AA, Business
Verizon Wireless July 2013 - Present
Verizon Wireless January 2011 - 2013
Verizon Wireless December 2010 - February 2011
Verizon Wireless March 2010 - December 2010
Hewlett-Packard January 2009 - November 2009
Skills
Call Centers, Technical Support, Troubleshooting, Telecommunications, Windows 7, Computer Hardware, Wireless Networking, XP, Customer Experience, Active Directory, Customer Satisfaction, Blackberry, SQL, MySQL, MS Project, Oracle, Crystal Reports, iOS, Linux, ERP, Virtual Machines, Call Center, Unix
Education
Strayer University-Georgia 2010 — 2013
Master of Business Administration (M.B.A.), Management Information Systems, General
Eastern Kentucky University 2004 — 2008
Bachelor in Business Administration, Music Marketing
Alliant Group March 2013 - Present
AT&T October 2012 - March 2013
Sysco April 2012 - December 2012
Verizon Wireless February 2009 - April 2012
Skills
Telecommunications, Wireless, LTE, CDMA, EVDO, Microsoft Exchange, Active Directory..., Remote Access, DNS, TCP/IP, CCNA, A+ Certified, Operating Systems, Troubleshooting, Active Directory, Mobile Devices, BMC Remedy, Remote Desktop, Blackberry Enterprise..., Networking, VoIP, Technical Support, LAN-WAN, Testing, Switches, Windows, Software Installation, Blackberry, VPN, System Administration, Cisco Technologies, XP, Routers, DHCP, Network Design, Windows Server, Network Engineering, Wireless Networking, Citrix, Hardware, Help Desk Support, VMware, Windows 7, Network Administration, Cisco IOS, Servers, Windows XP
Education
Henry Ford Community College 2006 — 2008
Associate of Arts and Sciences (AAS), Network Administration, 3.0
Eastern Michigan University
Marketing
First National Bank Texas January 2013 - Present
Verizon Wireless May 2010 - June 2012
Verizon Wireless May 2010 - June 2012
KJGroup, LLC August 2009 - June 2010
N/A 2009 - 2010
Blue Cross Blue Shield of MI. Detroit, MI October 2005 - June 2009
Enterprise Uniform August 2004 - September 2005
Academy for Business and Technology August 2002 - June 2004
Skills
Call Center, Recruiting, Customer Service, Human Resources, Customer Satisfaction, Training, Customer Retention, Coaching, Outlook, Microsoft Office, Conflict Resolution, Software Documentation, Sales, Benefits Administration, Microsoft Excel, Account Management, Team Building, Leadership, Performance Management, Team Leadership, Call Centers, Employee Relations
Education
Eastern Michigan University 2009 — 2011
Master of Arts (M.A.), Human Resource and Organizational Development
Eastern Michigan University 2002 — 2011
Masters of Science, Human Resources and Organizational Development
Eastern Michigan University 1994 — 2011
Bachelors of Science, Administrative Management
AT&T April 2014 - Present
Verizon Wireless February 2014 - April 2014
Dell January 2013 - November 2013
AT&T July 2011 - January 2013
Secure-24 January 2011 - July 2011
Libbey Inc. June 2010 - January 2011
Skills
Networking, Telecommuting, Organization, Remote Troubleshooting, DNS, Active Directory, Windows Server, Servers, XP, Windows 7, Microsoft Exchange, Troubleshooting, DHCP, Cisco Technologies, Operating Systems, Firewalls, Switches, VMware ESX, Routers, Technical Support, Computer Hardware, Linux, Hardware, Software Installation, VoIP, Network Engineering, TCP/IP, Telecommunications, Data Center, Network Design, Windows, Cisco Routers, Windows XP, Network Administration, Computer Network..., Management, Vendor Management, VMware, Cisco Nexus, Microsoft Office
Education
Eastern Michigan University 2008 — 2010
Bachelor's Degree, Network and Information Technology Administration, 3.38
Henry Ford Community College 2002 — 2007
Information Technology
Dave & Buster's Inc. October 2014 - Present
Dave & Buster's Inc. September 2011 - October 2014
Verizon Wireless March 2010 - September 2011
Texas Roadhouse July 2008 - July 2010
Skills
Customer Service, Event Planning, PowerPoint, Time Management, Microsoft Office, Microsoft Word, Outlook, Sales, Microsoft Excel, Social Networking, Social Media, Marketing, Event Management, Hospitality, Leadership, Process Scheduler, Recruiting, Facebook, Fundraising, Retail, Public Speaking, Inventory Management, Teamwork, Training, Data Entry, Management
Education
Eastern Michigan University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CoAdvantage September 2015 - Present
Paychex March 2012 - August 2015
Verizon Wireless January 2008 - March 2012
Verizon Wireless January 2003 - January 2007
Skills
Cold Calling, Account Management, Customer Retention, Solution Selling, Sales Management, Direct Sales, B2B, Sales Process, Salesforce.com, Customer Service, Sales, Wireless, Customer Satisfaction, Team Building, Sales Presentations, Telecommunications, New Business Development, Retail, Sales Operations, Team Leadership, Training, Networking, Management, Human Resources, Coaching, Strategic Planning, Employee Benefits, Customer Experience, Strategy, Payroll, Mobile Devices, Hiring, Talent Acquisition, Business Strategy, Interviews, Negotiation, Lead Generation, Leadership, Business Development
Education
Brevard Community College 1998 — 2000
Melbourne Central Catholic 1993 — 1997
Verizon Wireless IT AnalystTI AutomotiveSeptember 2015 - Present
MGM Grand Detroit November 2012 - Present
Skills
Telecommunications, Wireless, Troubleshooting, VoIP, Cisco Technologies, TCP/IP, Wireless Networking, Switches, Active Directory, Technical Support, Network Design, IP, Network Administration, Windows Server, Unix, Routers, Mobile Devices, SQL, Network Security, Computer Hardware
Education
Eastern Michigan University
Bachelor's degree, Computer Science
Verizon Wireless January 2006 - Present
Onstar/Convergys August 2005 - January 2006
AVI Foodsystems May 2003 - September 2005
Skills
Telecommunications, Call Center, Wireless, EVDO, LTE, Computers, Problem Solving, Mentoring, Analytical Skills, Leadership, Team Building, Coaching
Education
University of Phoenix 2007 — 2009
MBA, Business Administration
Eastern Michigan University 2000 — 2005
Bachelor of Applied Science (BASc), Communications
Heather's Holistic Health January 2013 - Present
Momo's Charity Poker Room May 2012 - December 2012
Verizon Wireless July 2011 - June 2012
Patch.com 2010 - 2011
iSPY Magazine June 2010 - December 2010
The Eastern Echo May 2010 - December 2010
University Housing May 2009 - May 2010
Skills
Social Media, Blogging, Copy Editing, Press Releases, Ap Style, Editing, Journalism, Social Networking, News Writing, Facebook, Creative Writing, Social Media Marketing, Newsletters, Proofreading, Public Relations, Technical Writing, Public Speaking, PowerPoint, Microsoft Office
Education
Eastern Michigan University 2008 — 2011
Bachelor of Science, Professional Writing, Communication
Casinoswild 2012 — 2012
Certificate of Completion, Poker, 4.0
Verizon Wireless October 2011 - Present
PA CareerLink of Lancaster April 2008 - March 2011
Skills
PowerPoint, Leadership, Customer Service, Microsoft Office, Quotas, Public Speaking, Team Building, Microsoft Excel, Social Media, Strategic Planning, Training, Editing, InDesign, Inventory Management, Account Management
Education
Eastern Mennonite University 2007 — 2011
B.A., History and Social Science ; Philosophy and Theology
Armstrong Cleaning & Restoration September 2011 - Present
Wadadli Financial Group July 2011 - Present
Verizon Wireless January 2011 - October 2011
Skills
Sales, Direct Sales, Sales Process, Sales Management, Marketing Communications, Direct Marketing, Sales Presentations, Client Presentation, Written & Oral..., Weight Training
Education
Brevard Community College 2008 — 2010
Associate of Arts (AA)
Verizon Wireless November 2012 - Present
SOS - Single Office Stop January 2012 - October 2012
Paint Creek Joint EMS & Fire District May 2011 - October 2012
Greenfield Products, Inc February 2011 - January 2012
PromoWest Productions May 2008 - June 2010
Skills
Promotions, Event Planning, Customer Service, Marketing Communications, Public Relations, Management, Entertainment, Sales, Problem Solving
Education
Eastern Kentucky University 2004 — 2010
Bachelor of Business Administration (B.B.A.), Marketing - Music Marketing
DuPage County May 2008 - Present
Verizon Wireless March 2005 - May 2007
Education
The Chicago School of Professional Psychology 2006 — 2008
Master's degree, Forensic Psychology
Eastern Michigan University 1998 — 2004
Bachelor of Arts (BA), Psychology
Verizon Wireless June 2010 - Present
Verizon Wireless May 2007 - June 2010
Education
Eastern Illinois University 1994 — 1997
Verizon Wireless July 2010 - Present
Flextronics November 2008 - July 2010
Circuit City August 2005 - August 2008
Education
University of Central Florida 2012 — 2014
Bachelor of Science (BS), Finance
Brevard Community College 2011 — 2012
Associate of Arts (AA)
M & S Property Managers January 2005 - Present
Verizon Wireless April 2013 - April 2014
Plymouth Motorsports June 2006 - May 2009
Skills
Direct Sales, Solution Selling, Telecommunications, Customer Retention, Wireless, Sales Process, Account Management, Cold Calling, Sales Operations, Sales, Sales Management, Customer Satisfaction, B2B, Selling, Customer Experience, Mobile Devices, Sales Presentations, VoIP
Education
Eastern Michigan University 2005 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Heinanen Engineering January 2011 - May 2013
Verizon Wireless November 2006 - July 2010
Bright House Networks April 2003 - November 2006
Comcast July 2000 - April 2003
Education
Eastern Michigan University 1971 — 1975
Bachalor of Bussiness Administration, Business Administration and Management, General
Edsel Ford High School 1969 — 1971
Diploma, College Prep
bluegrass.org September 2012 - Present
bluegrass.org October 2007 - September 2012
Verizon Wireless November 1999 - May 2003
East Kentucky Power Cooperative January 1998 - June 1999
Cellular One July 1996 - January 1998
Skills
Windows Server, Windows Security, VMware, Microsoft Exchange, Sophos Endpoint..., Visual C++, Hyland Onbase, Project Management, Networking, Hardware Diagnostics, PLC Ladder Logic, Electronics, Robotics, Bench Work, Customer Service, Microsoft Office, VB.NET, Windows 7
Education
Eastern Kentucky University 2003 — 2005
Bachelor of Science (B.S.), Computer Electronic Networking
Kentucky Tech--Somerset Campus 1992 — 1994
2 year Diploma, Electronics and Robotics Technology, A
UK-Somerset Community College Campus
Associate of Arts (A.A.), General Studies
Verizon Wireless March 2015 - Present
Verizon Wireless May 2014 - March 2015
Verizon Wireless September 2008 - May 2014
Skills
Account Management, Sales Management, Direct Sales, Sales, Customer Service, Telecommunications, Sales Operations, Leadership, Solution Selling, Customer Retention
Education
Eastern Michigan University 2002 — 2008
Bachelor of Science (B.S.), Psychology