Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Verizon Wireless Employees
FirstMerit Bank November 2013 - Present
Citizens Bank, Now part of FirstMerit - Michigan, Ohio and Wisconsin May 2011 - November 2013
Verizon Wireless November 2009 - May 2011
AT&T Mobility November 2007 - November 2009
Verizon Wireless September 2006 - November 2007
Skills
Customer Service, Customer Satisfaction, Sales, Sales Operations, Direct Sales, Sales Presentations, Problem Solving, Small Business, Account Management, Performance Management, Leadership, Time Management, Customer Retention, Strategic Planning, Retail, CRM, Sales Management, Business Development, Call Centers, Banking, Team Building, New Business Development, Finance, Credit, Loans, Customer Experience, Cross Selling, Coaching, Relationship Management, Deposits, Small Business Lending, Consumer Lending, Lines Of Credit, Retail Banking, Loan Origination, Branch Banking, Branch Management, Credit Analysis, Cash Management, Financial Services, Loan Servicing, Refinance, SBA, Microsoft Excel, Cold Calling, Financial Modeling, Asset Based Lending, Merchant Services, Financial Institutions, Building Relationships
Education
Baker College 2005 — 2010
Associates Degree; Bachelors Degree, Business Management; Business Management
Ferris State University 2004 — 2005
Advertising
Swartz Creek High School 2000 — 2004
High School Diploma
Paladin Consulting February 2014 - Present
SmartSource Technical Staffing December 2013 - February 2014
Verizon Wireless April 2007 - December 2013
Teachey Mechanical May 2005 - September 2006
Crowder Construction Company January 2004 - April 2005
ImproMed, Inc. August 2000 - May 2003
US Army June 1977 - June 1981
Skills
Customer Service, Telecommunications, Wireless, Technical Support, Digital Telophony, Digital Integration, Understanding of large..., Troubleshooting, Networking, Computer Hardware, Software Installation, Testing, Windows XP, Operating Systems, Visio, Call Centers, Hardware, Windows, Customer Experience, Cellular Communications, Process Improvement, Manufacturing, Maintenance, TCP/IP, Leadership, IP, VoIP, Computer Network..., Switches, Routers, Network Design, Windows Vista, Microsoft Exchange, Wireless Networking, Active Directory, Integration, Software Documentation, Disaster Recovery, Microsoft Office, Team Building, Windows 7, Information Technology, BMC Remedy, Customer Satisfaction
Education
Fayetteville Technical Community College 2012 — 2013
CompTia Network + Certification
Greenville Technical College 2006 — 2006
Fox Valley Technical College 1999 — 1999
N/A
University of Wisconsin-Oshkosh 1982 — 1986
B.S. Letters and Science
GalaxE Solutions 2011 - 2012
Professional Services Group 2009 - 2009
Citi 2004 - 2007
UPS 2004 - 2004
Verizon Wireless 2000 - 2002
IBM Global Services / AT&T 1994 - 2000
Schering-Plough 1994 - 1994
Skills
SDLC, Analysis, IBM Mainframe, COBOLII, SQL DB2, IMS DB/DC, Visio, CICS, VSAM, TSO, Microsoft Office, Fortran, JCL, Software Development, Windows, MVS, COBOL III, Quality Assurance, Mainframe, Fileaid, DB2
Education
Avtech Institute of Technology 2013 — 2014
E-Commerce, Quality Assurance, MS SQL Server
Feati University
Bachelor's degree, Electrical and Electronics Engineering
Verizon Wireless September 2014 - May 2015
Fusion Shows May 2014 - August 2014
Ferris State University April 2013 - May 2014
89X CIMX February 2012 - January 2013
Skills
Business, Music Industry, Teamwork, Always Punctual, Promotions, Facebook, Customer Service, Entertainment, Time Management, Twitter, Microsoft Office, Adobe Audition, Journalism, Copywriting, Web Design
Education
Ferris State University 2010 — 2014
BS, Business Administration, Music Industry Management
Ferris State University 2010 — 2014
Bachelor of Science (B.S.), Business Administration/Music Management
Verizon Wireless November 2008 - Present
Skills
Wireless, Telecommunications, Mobile Devices, Troubleshooting, Customer Satisfaction, Call Centers, Customer Experience, Team Leadership
Education
Fayetteville Technical Community College 2012 — 2013
CompTIA Network+
Keller Graduate School of Management of DeVry University 2009 — 2012
Masters, Telecommunications and Network Management
Pima Community College 2010 — 2010
A+ Certification
Verizon Wireless October 2011 - Present
Sykes Enterprises April 2010 - October 2011
Skills
Technical Support, Blackberry, Telecommunications, Wireless, Call Centers, Customer Experience, VoIP, Customer Retention, Troubleshooting, Customer Satisfaction, Mobile Devices, LTE, Cellular Communications, IP, CDMA, Customer Service, Wireless Networking, Solution Selling, GSM, TCP/IP, UMTS, Mobile Technology
Education
Fayetteville Technical Community College
Hardware / Software Support Certificate
Fayetteville Technical Community College
Microsoft Networking Certificate
Acuity Brands April 2015 - Present
GE Healthcare July 2014 - March 2015
Sunny Media Group, Inc. March 2014 - June 2014
Verizon Wireless February 2013 - November 2013
Ryan360Drumming October 2011 - December 2012
The Sports Club of Novi January 2006 - October 2011
Farmington Tennis Club January 2005 - December 2005
Rush Copley Health-plex August 2003 - December 2005
River Run Club May 2003 - December 2004
Ferris State University September 2002 - May 2003
Skills
Leadership, Marketing, Relationship Management, Coaching, Technology, Electronics, Building Relationships, Troubleshooting, Marketing Strategy, New Business Development, Database Management, Electrical..., Electrical Design, Computer Network..., Business Strategy, Electrical Engineering, Electrical Safety, Drums, Team Building, Strategic Planning, Teaching, Training, Marketing Communications, Leadership Development, Public Speaking, Interpersonal..., Advertising, Digital Media, Digital Marketing, IT, Computing, Software Development, Software, Editing, Writing, Consulting, Promotions, Database Analysis, Content Creation, Event Planning, Internet Research, Prospect Research, Sales Prospecting, Compliance, Computer Hardware, Computer Proficiency, Computer Maintenance, Sales Presentations, Sales Process, Sales Management
Education
Schoolcraft College 2013 — 2015
Associate of Arts and Sciences (AAS), Biomedical Engineering Technology
Ferris State University 2001 — 2003
Bachelor's Degree, Marketing
Verizon Wireless August 2014 - Present
Verizon Wireless February 2013 - August 2014
Verizon Wireless March 2012 - January 2013
Verizon Wireless November 2010 - March 2012
LA Image June 1991 - October 2007
Skills
Mobile Devices, Direct Sales, Customer Retention, Solution Selling, Customer Experience, Sales, Customer Service, Team Leadership, Cold Calling, Sales Operations, Telecommunications, Sales Process, Account Management, Sales Management, Customer Satisfaction, Wireless, Leadership, B2B, Management, Retail, Training, Team Building, Call Centers, Mobile Technology
Education
Ferrum College 1988 — 1989
Business Administration and Management, General
PADT, Inc. August 2015 - Present
MCAD Technologies December 2013 - August 2015
Comcast Business June 2013 - December 2013
ZOLL Data December 2012 - May 2013
Verizon Wireless October 2011 - December 2012
Verizon Wireless December 2007 - October 2011
West End Orthopedic Clinic January 2001 - September 2004
Johnston Willis Sports Medicine and Physical Therapy January 2000 - January 2001
Skills
B2B Sales Development, B2B Marketing, B2B Marketing Strategy, Fire and EMS Software, Microsoft Office, Sales Logix, HubSpot, First Responder, Orthopedic..., Sports Medicine, Medical Ethics, Business Ethics, Presenting Proposals, Presenting Solutions, Technology Solutions, Technological..., Technology Software, Qualifying Prospects, Prospecting Skills, Prospect Research, Sales Prospecting, Sales Process, Salesforce.com, Inbound Lead Generation, Inbound Marketing, Outbound Marketing, Account Management, Solution Selling, Creative Problem Solving, Proposal Writing, Deal Closure, Face to Face Sales, Face to Face..., Face to Face Selling, Priority Management, Organization &..., B2B, Sales Management, Sales, Management, Customer Retention, Sales Operations, Lead Generation, Business Development, Customer Service
Education
Virginia Commonwealth University 2003 — 2007
Post Baccalaureate Study Business Administration
Ferrum College 1994 — 1999
Bachelor of Applied Science (B.A.Sc.), Sports Medicine & Biology
Walt Disney Studio Controllership March 2015 - April 2015
Livingston International January 2015 - March 2015
Disney Consumer Products October 2013 - August 2014
Verizon Wireless April 2013 - September 2013
Kaiser Permanente June 2011 - March 2013
Walt Disney Imagineering January 2011 - June 2011
Sony Pictures Entertainment May 2010 - January 2011
Oliver Peoples, Inc July 2008 - November 2009
The Warranty Group, Inc May 2006 - November 2007
Skills
Forecasting, Financial Reporting, Variance Analysis, Budgets, Excel, Access, SAP R/3, SAP BW, Cognos, TM1, MS Project, PowerPoint, Word
Education
Dominican University Brennan School of Business
MBA, Finance
Ferris State University
B.S., Training, B.S., Training in Business and Industry
Comcast February 2015 - Present
MarketStar July 2014 - November 2014
Chloe + Isabel Inc. October 2013 - July 2014
AT&T Mobility May 2012 - October 2013
MarketStar February 2011 - May 2012
Charlotte Russe September 2008 - February 2011
Verizon Wireless July 2002 - September 2008
Skills
Employee Loyalty, Store Layouts, Fast Learner, Salesforce.com, PeopleSoft, Sales, Fashion, Customer Service, Marketing, Direct Sales, Team Leadership, Sales Operations, Account Management, Training, Retail, Customer Satisfaction, Team Building, Time Management, Sales Management, Leadership, Customer Retention, Management
Education
FIDM/Fashion Institute of Design & Merchandising-San Francisco 2003 — 2005
Bachelor's degree, Fashion/Apparel Design
FIDM/Fashion Institute of Design & Merchandising-San Francisco 2003 — 2005
Associate of Arts (A.A.), Fashion/Apparel Design
Verizon Wireless May 2014 - Present
Verizon Wireless February 2012 - May 2014
Verizon Wireless May 2009 - February 2012
Education
Fayetteville Technical Community College 2013 — 2014
A+ Certification
Fayetteville Technical Community College 2013 — 2014
Network+ Certification
Fayetteville Technical Community College 2013 — 2014
Security+ Certification
Verizon Wireless June 2015 - Present
Enterprise Rent-A-Car June 2014 - February 2015
Enterprise Rent-A-Car July 2013 - May 2014
United States Air Force August 2008 - April 2013
BB&T April 2011 - September 2011
Skills
Leadership, Customer Service, Team Building, Sales, Project Management, Management, Training, Customer Satisfaction, Team Leadership, Sales Operations, Human Resources, Budgets, Public Speaking, Integrity, Mobile Devices, Systems Analysis, Python, HTML, CSS, JavaScript, jQuery, Software Development
Education
Oregon State University 2015 — 2017
Bachelor’s Degree, Computer Science
Fayetteville State University 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, Management Information Systems, 3.696
Verizon Wireless February 2000 - Present
Skills
Wireless
Education
Keller Graduate School of Management of DeVry University 2013 — 2016
Master’s Degree, Project Management
Ferrum College 1987 — 1991
Bachelor of Science (BS), Psychology
Verizon Wireless November 2013 - Present
OAISYS November 2008 - October 2013
Target July 2008 - January 2009
ScanSource November 2006 - April 2008
Skills
Microsoft Office, Microsoft Word, Leadership, Photoshop, Training, Team Building, Customer Service, Sales
Education
Mesa Community College 2009 — 2012
Fayetteville Technical Community College
A+, Net+, It
ITT Technical Institute October 2014 - Present
Human Technologies, Inc May 2014 - October 2014
Human Technologies, Inc March 2014 - May 2014
Various Temporary Assignments September 2012 - March 2014
GSP Airport (Hudson News) February 2012 - September 2012
Verizon Wireless May 2011 - September 2011
Skills
Customer Service, Public Speaking, Training, Microsoft Excel, Interviews, Retail Sales, Data Entry, Hiring, Organizational..., Talent Acquisition, Employee Training, Sales, Retail, Communication, Call Center, Customer Satisfaction, Payroll Processing, E-Verify, Background Checks, New Hire Orientations, Microsoft Word, Microsoft Office, Payroll, Human Resources, Employee Relations, Time Management, Recruiting, Leadership, College Recruiting
Education
Strayer University 2011 — 2013
Master of Business Administration, Management
Fayetteville State University 2007 — 2011
Bachelor of Arts Degree, Communication; Mass Communication
University of Nebraska–Lincoln July 2014 - Present
Verizon Wireless July 2011 - July 2014
Verizon Wireless April 2010 - July 2011
Office Depot November 2009 - May 2010
Blockbuster April 2006 - November 2009
Skills
Telecommunications, Information Technology, Wireless, LTE, VoIP, IP, Mobile Devices, Network Design, GSM, Cisco Technologies, TCP/IP, Switches, CDMA, 3G, Troubleshooting, Wireless Networking, Cellular Communications, Computer Network..., Windows 7, Macintosh hardware, Computer Hardware, YouTube, Social Media, Public Speaking, Management, Computer Security, iOS, Android, Windows Phone, Blackberry, Computer Graphics
Education
Fayetteville Technical Community College 2010 — 2014
University of Nebraska-Lincoln 2006 — 2008
Communication and Media Studies
Southeast Community College 2003 — 2004
Verizon Wireless June 2013 - Present
Verizon Wireless 1986 - Present
Skills
Wireless Networking, Wireless, 4G, Telecommunications, CDMA, 3G, LTE, EVDO, Cellular Communications, Computer Network..., IP, GSM, UMTS, WiMAX, Microwave
Education
Ferris State University 1977 — 1979
Bachelor of Science (BS), Business Administration and Management, General
Ferris State University 1975 — 1977
Associates of Applied Science, Building Construction Technology
Verizon Wireless December 2014 - Present
Traverse City Area Public Schools February 2009 - October 2012
Traverse City Area Public Schools October 2009 - October 2011
Holiday Inn Hotel & Suites June 2008 - August 2010
Gordon Food Service March 2007 - July 2008
Skills
Curriculum Design, Coaching, Teaching, Staff Development, Public Speaking, Training, Microsoft Office, Leadership, Fundraising, Social Networking, Event Planning, Higher Education, Curriculum Development, Educational Leadership, Strategic Planning, E-Learning, Community Outreach, Instructional Design, Customer Service
Education
Ferris State University 2010 — 2012
BBA, Business Administration
Northwestern Michigan College 2006 — 2009
AAS, Business Administration
AIS Construction Equipment, Corp May 2014 - Present
Crossroads Chevrolet April 2012 - November 2012
AutoZone January 2012 - April 2012
Verizon Wireless August 2011 - December 2011
Skills
Marketing, Social Media, Market Research, Strategic Planning, Project Management, Sales, Customer Service, Public Speaking, Microsoft Office, Teamwork, Team Leadership, Time Management, Automotive Repair, Heavy Equipment, Diesel Engine, Management, Accounting, AutoCAD, English
Education
Ferris State University 2010 — 2016
Bachelor of Business Administration (B.B.A.), Marketing/Sales, Senior
Holland Christian High School 2006 — 2010
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Verizon Wireless January 2013 - Present
SPRINT-NEXTEL – RESTON, VA June 2012 - December 2012
NOMAD DIGITAL –ROCKVILLE, MD January 2012 - June 2012
Comcast Cable Communication September 2010 - December 2011
Comcast cable communication July 2009 - August 2010
Comcast Cable communication January 2007 - June 2009
Huawei September 2005 - August 2006
Intercellular Nig. Plc January 2003 - June 2005
Nigeria Telecommunication plc. May 2001 - December 2002
Skills
Network Management..., Wireshark,VMware,i-Manag..., Microsoft Office, Microsoft Word, Microsoft Excel, GSM, Network Communications, Visio, SDH, Wireless, Telecommunications, Transmission, CDMA, Linux Server, Root configuration..., Configurations, Matlab, Secure FTP, TFTP, BW monitor, Cisco VPN, NQview, TEMS Investigation, ND Loadtester, ROOT, Network Administration, Network Design, Routers, Wireless Networking, Cellular Communications, WiMAX, Microwave, Windcatcher, Geoplan, MapInfo, Google Earth
Education
University of Maryland University College 2010 — 2011
Information technology Msc, Telecommunication management
Comcast university comtech training 2007Huawei training center 2007 — 2009
Shenzhen University 2005 — 2005
Bsc, CDMA BSS certificate
Federal University of Technology Akure 1996 — 2001
Bsc, Physicselectronics
Ladoke Akintola University of Technology
Verizon Wireless December 2014 - Present
Verizon Wireless August 2014 - December 2014
AmeriCorps December 2013 - October 2014
Amway May 2012 - September 2013
Skills
Customer Service, Time Management, Event Planning, Microsoft Office, Higher Education, Community Outreach, Data Entry, Spanish, Administrative..., Critical Thinking, Nonprofits, Fundraising, Public Speaking, Social Networking, Volunteer Management, Leadership, Program Development
Education
Ferris State University 2014 — 2016
Criminal Justice, Juvenile Probation
Western Michigan University 2009 — 2011
Criminal Justice and Corrections
Grand Rapids Community College 2006 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
East Kentwood High 2003 — 2006
High School
DKC Insurance Group January 2013 - Present
Verizon Wireless June 2006 - February 2013
Skills
Business Strategy, Insurance, Strategic Planning, New Business Development, Management, Business Development, Risk Management, Business Planning, Leadership, Sales, Direct Sales, Strategy, Life Insurance, Executive Management, Change Management, Public Speaking
Education
Fayetteville Technical Community College 2004 — 2006
Information Systems
Sears Holdings Corporation May 2012 - Present
American Water June 2011 - May 2012
Verizon Wireless December 2008 - June 2011
Skills
SAP, Microsoft Office, PEP, Avaya, Cisco Technologies, Cisco Call Manager, IBM Certified, CompTIA A+ Certification, Vendor Management, Customer Satisfaction, Customer Service, Coaching, Performance Management, Call Centers, Training, Process Improvement, Change Management, Management, Sales, Leadership, Team Leadership
Education
Faulkner University
Certification, Business/Commerce, General
Total Quality Logistics March 2015 - Present
Pittsburgh Power Football June 2014 - November 2014
Verizon Wireless December 2012 - June 2014
Social Media Energy April 2012 - December 2012
Driven Marketing Solutions February 2012 - April 2012
The Homestead - America's Freshwater Resort May 2010 - August 2010
Skills
Social Media, Marketing, Microsoft Office, Social Networking, Social Media Marketing, Sales, Customer Service, Advertising, Event Planning, Facebook, Sales Management
Education
Ferris State University 2007 — 2011
Bachelor of Science in Business, Marketing
St. Charles East High School
Benefitfocus September 2012 - Present
Miller-Motte Technical College April 2011 - April 2012
Verizon Wireless July 2009 - April 2011
BB&T August 2007 - July 2009
Skills
Access, Time Management, Analysis, Management, Payroll, Customer Service, Interviews, Call Centers, Troubleshooting, Teamwork, Accounting, Invoicing, Research, Conflict Resolution, Sales Operations
Education
Webster University 2012 — 2014
Master of Arts (M.A.), Human Resources Management/Personnel Administration, General
Fayetteville State University 2002 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Bradford Woods Community Church April 2014 - Present
Verizon Wireless January 2013 - May 2014
Verizon Wireless January 2012 - December 2012
Verizon Wireless January 2011 - December 2011
T-Mobile August 2010 - November 2010
T-Mobile October 2008 - August 2010
T-Mobile August 2007 - October 2008
HSBC Mortgage Services March 2007 - July 2007
Citi October 2005 - March 2007
Skills
A+ Certified, Telecommunications, Customer Service, Computer Hardware, Windows 7, Apple, Microsoft Office, Mac OS X, RIM, Android, Remedy, ACSS, HLR, Technical Training, Training & Development, WAN, Product Knowledge, Technical Writing, Routers, Software Installation, BMC Remedy, Operating Systems, Active Directory, XP, Blackberry, Wireless Networking, Help Desk Support, System Administration, Employee Training, Windows XP, Technical Support, Networking, DHCP, OS X, Troubleshooting
Education
Fayetteville Technical Community College 2011 — 2012
A+ Certification, Computer Installation and Repair Technology/Technician
University of Phoenix 2004 — 2005
College Credits, Bachelor of Business Administration (B.B.A.)
Crosbie PC Solutions March 2011 - Present
Verizon Wireless April 2010 - May 2013
AT&T July 2007 - March 2010
GNC December 2002 - October 2007
Skills
Problem Solving, Social Media, Microsoft Office, Customer Relations
Education
Fayetteville Technical Community College 2005 — 2006
AA, Liberal Studies
University of North Carolina at Wilmington 2002 — 2005
Playhouse Academy Child Care Center March 2014 - Present
Verizon Wireless February 2011 - Present
Verizon Wireless June 2009 - Present
Verizon Wireless June 2009 - February 2011
Lexington Medical Center August 2007 - October 2008
American Red Cross May 2004 - March 2007
American Red Cross July 1993 - March 2007
American Red Cross October 2003 - May 2004
American Red Cross June 1999 - October 2003
Skills
Software Documentation, Process Scheduler, Inventory Management, Microsoft Office, Recruiting, Program Management, Team Building, Operations Management, Time Management, Process Improvement, Supervisory Skills, Management, Project Management, Project Planning, Microsoft Excel, Customer Satisfaction, Leadership, System Administration, Microsoft Word, Logistics, Analysis, Training, Coaching, Budgets, Outlook, Policy, Change Management, Account Management, Networking, Human Resources, Customer Service, Payroll
Education
Fayetteville Technical Community College 2011 — 2012
A+ Certificate, CompTIA A+ Certification
Winthrop University 1989 — 2009
Political Science/African American Studies
need to remove 1989 — 1989
First Citizens Bank November 2013 - Present
First Citizens Bank November 2009 - November 2013
Verizon Wireless December 2007 - October 2009
Skills
Credit Analysis, Credit, Portfolio Management, Mortgage Lending, Microsoft Office, Loans, Banking, Commercial Banking, Team Building, Small Business Lending, Consumer Lending, Leadership, Customer Service
Education
Fayetteville State University 2003 — 2007
Bachelor's Degree, Banking and Finance
Verizon Wireless November 2014 - Present
Advocare December 2013 - November 2014
Tullymore Golf Resort April 2014 - September 2014
Tullymore Golf Resort September 2013 - October 2013
Geary County USD 475 2008 - 2013
Firestone August 2005 - August 2008
Skills
Inventory Control, People Skills, PowerPoint, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, Tutoring, Teamwork, Team Leadership, Leadership, Inventory Management, Sales, Outlook, Retail, Merchandising, Troubleshooting, Computer Hardware, Windows, Cashiering, Visual Merchandising, Time Management, Training, Data Entry, Telephone Skills, Customer Retention, Hospitality, Critical Thinking, Employee Relations, Customer Experience, Profit, POS, Sales Management, Retail Sales, Hiring, Facebook, Social Networking, Supervisory Skills, Team Building, Purchasing
Education
Ferris State University 2013 — 2017
Professional Golf Management
Cloud County Community College
Verizon Wireless May 2014 - Present
Verizon Wireless January 2013 - May 2014
SeaWorld Parks & Entertainment October 2012 - October 2012
Walmart May 2010 - August 2010
Bass Pro Shops May 2010 - July 2010
Ferrum College October 2009 - May 2010
Skills
Microsoft Office, Microsoft Excel, Customer Service, Project Management, PowerPoint, Microsoft Word, Team Building, Management, Customer Satisfaction, Inventory Management, Sales, Time Management, Leadership, Team Leadership, Data Entry, Telephone Skills, Merchandising, Teamwork, Troubleshooting, Customer Experience
Education
Ferrum College 2007 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Apple August 2015 - Present
Apple October 2014 - August 2015
Verizon Wireless September 2010 - September 2014
AT&T February 2009 - August 2010
Auto Refinance Source Inc. January 2003 - February 2009
Skills
Customer Satisfaction, Technical Support, Help Desk Support, Call Centers, Troubleshooting, iOS, Android, Blackberry, Windows Phone, Mac OS, Windows, Wireless, Routers, Wireless Networking, Telecommunications, Mobile Devices, Computer Hardware, Training, Relationship Management, SketchUp, AutoCAD, Microsoft Word, Microsoft Excel, Apple Pages, Apple Numbers, Keynote, OneNote, Outlook
Education
Fayetteville Technical Community College 2011 — 2012
A+ Certification Classes, 4.0
University of Houston-Downtown 2007 — 2009
Computer Science, 3.5
Lone Star College System 2005 — 2006
Computer Aided Drafting, 3.67
Texas Tech University 2000 — 2002
Verizon Wireless November 2008 - Present
IKON Document Services June 2006 - August 2008
Imek Invest Ltd. April 2003 - April 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, PowerPoint, HTML, Windows, Mobile Devices..., Project Management, Research, Outlook, Customer Service, Negotiation, Quality Assurance, Databases, Technical Support, Troubleshooting, Wireless
Education
Fayetteville Technical Community College 2012 — 2013
CompTIA Network +
Keller Graduate School of Management of DeVry University 2009 — 2012
Master of Business Administration (MBA), Telecommunications and Network Management
Pima Community College 2010 — 2010
CompTIA A +, Computer Software Technology/Technician
University of National and World Economy, Bulgaria 1998 — 2005
Bachelor of Arts (B.A.), Inetrnational Affairs
Verizon Wireless September 2013 - Present
ERA Strother Real Estate May 2012 - Present
Cape Fear Valley Health System 2012 - 2013
BB&T June 2010 - July 2012
Skills
Customer Service, Management, Healthcare Management, Real Estate, Retail Banking, Data Entry, Leadership, First Time Home Buyers, New Home Sales, Listings, Time Management, Referrals, Relocation, Loans, FHA, Buyer Representation, Payroll, Selling, Foreclosures, Condos, REO, Real Estate Transactions, Short Sales, Sellers, Investment Properties, HUD, Investors, Mortgage Lending, Real Property, Single Family Homes
Education
Fayetteville State University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Verizon Wireless 2010 - Present
FedEx Office April 2004 - September 2009
Sprint Nextel February 2000 - April 2004
Skills
Multicultural, Multi Tasking, Effectiveness, Leadership, Group Dynamics, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Photoshop
Education
Fayetteville Technical Community College 2011 — 2011
cetificationq, A+ Software/Hardware
Fisk University 1994 — 1997
Ann's Diner December 2012 - Present
8ighth Day Marketing Group January 2007 - Present
Verizon Wireless June 2004 - Present
AT&T June 2001 - June 2004
Skills
Creative Direction, Public Relations, Call Center, Advertising, Marketing, Strategy, Customer Service, Entrepreneurship, Management, Telecommunications, Small Business
Education
Fayetteville State University 1995 — 2000
Business Admin
Scentsy, Inc. October 2010 - Present
Verizon Wireless January 2009 - Present
Education
Strayer University 2011 — 2014
Master of Business; Information Technology
Fayetteville State University 2010 — 2011
Certificate, A+ Certification
Ohio Dominican University 2006 — 2008
Bachelor, Business Administration
Lima Senior High School
SRA International May 2015 - Present
CSCI Consulting, Inc., Becky Collins Consulting 1999 - Present
Louisiana Department of Revenue October 2010 - October 2014
Verizon Wireless 2006 - 2009
PCAA 2008 - 2008
Balboa Insurance Group 2008 - 2008
Red Mountain Retail Group 2006 - 2007
Tickets.com June 2006 - November 2006
AMO August 2005 - November 2005
ConAgra Foods 2004 - 2005
Skills
Finance, Forecasting, Financial Analysis, Budgets, Project Management, Financial Modeling, Analysis, Business Analysis, Process Improvement, Change Management, Business Intelligence, Financial Reporting, Data Analysis, Management Consulting, Consulting, Business Process..., Microsoft Excel, Access, Visio, Management, Executive Management, SAP, Leadership, Operations Management, Analytics, Business Process, Internal Controls, Business Development, Strategic Financial..., Internal Audit, Team Building, Business Strategy, Strategy, Mergers & Acquisitions, Business Planning, Vendor Management, Start-ups, Cross-functional Team..., Risk Management, Program Management, Strategic Planning, Recruiting, ERP, Training, Policy, CRM
Education
Fielding Graduate University 2007 — 2012
MA and PhD
University of Redlands 1998 — 2000
MBA
University of New Orleans 1976 — 1981
BA
Kforce Inc February 2015 - Present
Advanced Consulting Solutions March 2014 - January 2015
AT&T June 2012 - March 2014
Verizon Wireless August 2011 - June 2012
Verizon Wireless March 2011 - August 2011
Verizon Wireless December 2010 - February 2011
Skills
Recruiting, Interviews, Technical Recruiting, Networking, SDLC, Staffing Services, Sourcing, Business Intelligence, CRM, Sales Operations, Internet Recruiting, Requirements Analysis, Corporate Recruiting, Permanent Staffing, Sales Management, Business Development, Sales Strategy, Contract Recruitment, Executive Staffing, Building Relationships, New Business Development, New Business Generation, ERP, Organizational..., Cold Calling, Applicant Tracking..., Change Management, Time Management, Data Warehousing, Data Science, Software Engineering, Engineering Data..., Vendor Management, Integration, Wireless, Sales Leadership..., District Sales..., Telecommunications, Inside Sales, Management, Sales
Education
William Paterson University of New Jersey
Bachelor's Degree, Communications
Felician College
Graphic Design
Strayer University June 2012 - Present
Aflac 2013 - 2014
Virginia school of Massage August 2011 - April 2012
Virginia College December 2009 - August 2011
First American Credit Solutions February 2008 - December 2009
Verizon Wireless January 2006 - January 2009
Skills
Sales Management, Customer Relations, Team Leadership, Direct Sales, Administration, Training & Development, Budgeting, Team Building, Customer Service, Employee Training, Public Speaking, Training, Interviews, Budgets, Leadership, Recruiting, Management, Hiring, Sales, Resume Writing, Leadership Development, Coaching
Education
University of Phoenix-Columbia Campus 2009 — 2010
Bachelor Of Science, Business Management
Midlands Technical College 2005 — 2008
Associates, Communications
Strayer University (DC)
Master of Business Administration (MBA), Project Management
Fairfield Central High School
Fairfield Central High School
Fayetteville State University
Virginia College-Birmingham
Master of Business Administration, Healthcare
Szott M-59 Dodge June 2014 - Present
Verizon Wireless November 2009 - February 2014
Education
Ferris State University 2008 — 2009
Psychology
Goodrich High School 2005 — 2008
Verizon Wireless September 2013 - Present
Verizon Wireless March 2003 - Present
Walmart November 1998 - January 2003
Skills
Team Leadership, Leadership Development..., Team Learning, Job Coaching, Leading Diverse Teams, Career Development, Strategic Planning, Marketing Communications, Driving Results, Business Decision Making, Work Ethic, Communication, Document Review, Document Management, Technical Support, Teamwork, Presentations, Price Quotes, Business Analysis, Troubleshooting, Wireless Broadband, Customer Service, Coaching for Excellence, Creative Solutions, Creative Problem Solving, A+ Certified, Microsoft Office, Apple, Android, Mobile Devices, Cisco VoIP, Wireless, M2M, Time Management, Sales, Problem Solving, Telecommunications, Management, Customer Satisfaction, Leadership
Education
Strayer University 2014 — 2018
Fayetteville Technical Community College
Apple August 2013 - Present
Apple August 2012 - August 2013
Apple April 2012 - August 2012
Sprint Nextel March 2012 - March 2012
NCR Corporation February 2012 - March 2012
Verizon Wireless December 2010 - January 2012
Rubin Group Inc February 2008 - September 2010
Ritz Carlton September 2004 - February 2008
Skills
Windows OS (XP, Vista,..., Android, RIM, Modems, Wireless Networking, Word, Excel, Access, SQL, Mac OS X, iOS
Education
DeVry University 2008 — 2012
Bachelors, Network Communications Management
Fayetteville Technical Community College 2011 — 2011
Certificate, A+ Certification
Blue Cross Blue Shield of Michigan August 2015 - Present
United Road October 2014 - Present
Quicken Loans October 2013 - July 2014
Quicken Loans January 2013 - October 2013
Verizon Wireless November 1999 - June 2012
Skills
Supervisory Skills, Coaching, Strategic Planning, Critical Thinking, Strategic Communications, Efficiency Management, Project Implementation, Goal Oriented, Self-driven, Self-management, Training & Development, Teamwork, Troubleshooting, Conflict Resolution, Escalation Management, Call Centers, Leadership, 4G, Call Center, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Employee Training, Hiring, Human Resources, Interviews, Incident Handling, Management, Process Improvement, Project Management, Sales, Team Leadership, Team Building, Telecommunications, Training, Wireless, Microsoft Office, Microsoft Excel, Time Management, Outlook, Public Speaking, Strategy
Education
Davenport University 2006 — 2013
Bachelor's degree Marketing, Advertising
Ferris State University 1991 — 1995
Marketing
Verizon Wireless November 2003 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Leadership, Training
Education
Fayetteville Technical Community College
A+ Certification
Salt Lake Community College
Accounting and Business/Management
Verizon Wireless November 2014 - February 2015
Verizon Wireless April 2014 - November 2014
Corning Incorporated September 2011 - April 2013
North Carolina Department of Public Safety December 2010 - July 2011
Target August 2007 - February 2011
Food Lion May 2002 - May 2005
Skills
Customer Service, Telecommunications, Sales, Management, Microsoft Office, Customer Satisfaction, Team Leadership, Leadership
Education
University of Phoenix 2014 — 2015
Master of Public Administration (MPA), Public Administration
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), Business Administration with a Concentration in Accounting
Fayetteville State University 2003 — 2009
Bachelor of Science (B.S.), Criminal Justice
Verizon Wireless April 2014 - Present
Education
Strayer University 2014 — 2018
B.A.S. Information Technology, Cyber Security
Fayetteville Technical Community College 2014 — 2015
A+ Certification, 4.0
Verizon Wireless October 2014 - Present
Verizon Wireless April 2010 - November 2014
Josesph S. Clark High School September 2009 - April 2010
Digital Opportunity Trust August 2009 - April 2010
Sunglass Hut/Lenscrafters August 2007 - December 2008
Foot Locker September 2004 - January 2007
Skills
iPhone, Apple Software, Android, Blackberry, Typing, Basic Photoshop, Visual Merchandising, Inventory Management, Sales Operations, Strategic Planning, Team Building, Sales, Training, Leadership, Customer Retention, Troubleshooting, Customer Satisfaction
Education
Life University 2006 — 2008
Bachelors of Science, Nutrition
Fayetteville Technical Community College
Information Technology
Verizon Wireless March 2014 - Present
Verizon Wireless February 2012 - March 2014
The Logistics Company November 2007 - April 2011
Skills
Customer Experience, Customer Satisfaction, Retail, Retail Sales, Telecommunications, Wireless, Customer Retention, Sales, Direct Sales, Team Leadership, Sales Management, Sales Process
Education
Bellevue University 2013 — 2015
Bachelor of Business Administration (BBA), Retail Management
Fayetteville State University 2007 — 2011
Sociology
Fayetteville Technical Community College 2005 — 2007
Associate of Arts (A.A.), General Studies
Comcast Business March 2015 - Present
Verizon Wireless August 2011 - March 2015
Detroit Popcorn Company July 2010 - August 2011
Lansing Popcorn Co. July 2003 - July 2010
Lansing Popcorn Co. May 1999 - June 2003
Skills
Sales, Purchasing, Outside Sales, Inventory Management, Sales Presentations, Sales Management, Inventory Control, Forecasting, Sales Growth, Retail, Wholesale, Training, Customer Service, Team Building, Marketing Strategy, Sales Process, Budgets, Wireless, Strategic Planning, Consulting, Account Management, Industrial Distribution, Coaching, Direct Sales
Education
Ferris State University 1996 — 1999
Bacholers of Science, Business Management
Lansing Community College 1994 — 1996
Verizon March 2015 - Present
Verizon Wireless April 2014 - March 2015
Verizon November 2009 - April 2014
Keller Williams Realty, Inc. January 2008 - November 2009
Skills
Winners Club Recipient..., Sales, Direct Sales, Sales Management, Customer Retention, Customer Satisfaction, Account Management, Sales Operations, Selling, Customer Service, Customer Experience, Retail, Cold Calling, Call Centers, Sales Process, Telecommunications, Solution Selling, M2M, Wireless, Management, Mobile Devices, Team Leadership, Leadership, Inventory Management
Education
Fayetteville Technical Community College
Associate of Arts (A.A.), Business Administration and Management, General, Honor Graduate
Fayetteville Technical Community College March 2015 - Present
Verizon Wireless March 2011 - June 2014
Education
Fayetteville Technical Community College 2015 — 2017
Business, Operations Management and Supervision
Comcast Business April 2015 - Present
Cox Business June 2011 - March 2015
Wireless Zone - Verizon Wireless Premium Retailer October 2010 - May 2011
Verizon Wireless September 2007 - September 2010
Chili's July 2001 - September 2006
Skills
Account Management, Small Business, Customer Service, Promotions, Customer Relations, Business Sales, Sales Management, Time Management, Customer Experience, Sales, Retail, Sales Process, Customer Satisfaction, Negotiation, Management, Budgets, Direct Sales, Cold Calling, Selling, Customer Retention, B2B, Sales Operations, Wireless, Team Building, Telecommunications, New Business Development, Salesforce.com, Sales Presentations, Leadership, Call Centers, Team Leadership, Solution Selling, Training, Marketing, Strategic Partnerships, Coaching, VoIP, Process Improvement, Networking, Marketing Strategy, Project Management, Managed Services, Program Management, CRM, Product Management, Cross-functional Team..., Strategy, Vendor Management, Mobile Devices, Public Speaking
Education
Liberty University 2007 — 2009
Business
Ferrum College 1999 — 2001
Staunton River High School 1996 — 1999
Windstream May 2015 - Present
Windstream April 2014 - Present
Windstream Communications February 2013 - Present
Cumulus Media May 2012 - February 2013
Time Warner Cable November 2011 - May 2012
Dex One October 2010 - September 2011
Verizon Wireless February 2006 - September 2010
HPS Real Estate January 2006 - January 2007
Sprint January 1999 - December 2005
Skills
Customer Retention, Microsoft Word, Microsoft Excel, SEM, PowerPoint, Sales Presentations, Cold Calling, Customer Service, Customer Acquisition, Customer Engagement, Sales Management, Direct Sales, B2B Marketing, Inbound Marketing, Visio, Product Support, Quality Control, Sales Force Development, Oracle CRM, Financial Reporting, Facebook Marketing, Graphic Design, SAP CRM, Typing, Photoshop, Inventory Management, Microsoft CRM, Twitter, Instructor-led Training, Small Business Marketing, Quality Assurance, Data Entry, Spreadsheets, Sales & Marketing..., Advertising, Customer Satisfaction, Marketing, Online Marketing, Sales, Salesforce.com, Training, Selling, Account Management, Leadership, Team Building, Marketing Strategy, Coaching, Lead Generation, Customer Experience, Building Relationships
Education
Capella University 2011 — 2015
B.S, Business Administration/Human Resources
Fayetteville Technical Community College 2008 — 2010
Business Administration, Human Resources
Apple March 2015 - Present
Verizon Wireless January 2010 - November 2014
Skills
Technical Support, Customer Service, Social Media, Customer Experience, Sales, Networking, Cellular Communications, A+ Certified IT..., Computer Repair, Computer Hardware, Android, Windows, Parenthood, Motorola Hardware, Laptops, Consumer Electronics, Call Centers, Blackberry, Wireless, Verizon Wireless, Apple, Social Networking, Time Management, Account Security, Beats by Dre, OS X, iOS, Apple Software, iCloud, iTunes, Team Leadership, Quality Assurance, Guided Instruction, Call Logging, Customer Satisfaction, Resolving Issues, iPhone, iPad Support, iPhone Support, OS X Support, Microsoft Office, Leadership, Management
Education
Strayer University (VA) 2014 — 2014
Business Administration and Management, General
Fayetteville Technical Community College 2012 — 2013
A+ Certification, Computer/Information Technology Administration and Management
Macy's September 2014 - Present
Macy's October 2013 - September 2014
Apple October 2009 - May 2013
Verizon Wireless August 2007 - March 2009
Verizon Wireless July 2006 - August 2007
TNJ Design Group 1999 - May 2007
Verizon Wireless March 2005 - July 2006
DTLR, Inc. May 2001 - May 2005
U.S. Census Bureau March 2000 - September 2000
Macy's July 1998 - June 2000
Skills
Merchandising, Retail, Visual Merchandising, Fashion, Inventory Management, Illustrator, Apparel, Photoshop, Customer Service, Mac, Project Planning, Management, Advertising, Graphic Design, Fashion Design, iWork, Project Management, Sales, Store Management, Social Media, Budgets, Leadership, Customer Experience, Interior Design, Social Networking, Customer Satisfaction, Illustration, Team Building, Brand Development, PowerPoint, Employee Training, Adobe Creative Suite, Cross-functional Team..., Team Leadership, Microsoft Office, Event Planning, Architecture, Coaching, Design Patterns, Fashion Marketing, Fashion Illustration, Project Coordination, Project Execution, Inventory Control, Account Management, Microsoft Word, Process Scheduler, Sourcing, Graphics, Operations Management
Education
Villanova University 2011 — 2011
Certificate, Project Management
Fashion Institute of Technology 1994 — 1996
AAS, Fashion Design and Illustration
Howard University 1989 — 1994
Bach of Arch, Architecture
Verizon Wireless June 2009 - Present
Lowe's Companies, Inc. 2006 - 2009
Skills
Customer Service, Customer Satisfaction, Retail, Sales, Merchandising, Inventory Management, Time Management, Microsoft Office, Management, Store Management, Customer Retention, Team Building, Sales Operations, Marketing, Visual Merchandising, Customer Experience
Education
Northeastern University 2013 — 2015
Master's degree, International/Global Studies, 3.5
Ferrum College 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
Wells Fargo October 2013 - Present
Verizon Wireless June 2011 - Present
Verizon Wireless June 2011 - Present
Verizon Wireless June 2011 - Present
Enterprise Rent-A-Car October 2009 - March 2011
Verizon Wireless 2011 - 2011
University Painting and Powerwashing June 2009 - September 2009
J. Basul Noble’s Restaurant March 2009 - June 2009
J Basul Nobles March 2009 - June 2009
The Law Firm of Gardner July 2008 - January 2009
Skills
Customer Service, Cold Calling, Accounting, Logistics, Account Management, Customer Satisfaction, Sales Management, Sales, Sales Process, Team Building, Customer Retention, Customer Experience, Training, Management, Networking, Telecommunications, Troubleshooting, Social Networking, Microsoft Office
Education
Fayetteville Technical Community College 2012 — 2012
CompTIA A+ Certified - 10/2012, Information Technology, 4.0
The College of William and Mary 2003 — 2007
History, Government
William & Mary 2003 — 2007
BA, Government, History
Verizon Wireless August 2015 - Present
Verizon Wireless October 2011 - Present
Verizon Wireless 2006 - 2010
Verizon Wireless 2001 - 2006
Verizon Wireless 2001 - 2001
Verizon Wireless 2000 - 2001
Skills
Customer Experience, Wireless, Management, Team Leadership, Direct Sales, Sales, Telecommunications, Customer Retention, Customer Satisfaction, Retail, Leadership, Sales Management, Customer Service, Microsoft Office, Sales Operations, Sales Process, Team Building, Mobile Devices, Solution Selling, Product Management, Training, Call Centers
Education
Fayetteville State University 1997 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Verizon Wireless November 2013 - Present
Colortyme Rent To Own October 2008 - July 2013
Mayer Electric Supply June 2005 - June 2008
Thedford Properties October 2004 - April 2005
Kiwi PCS Cellular Sales & Service December 2003 - August 2004
Skills
Management, Sales, Customer Service, Analysis, Process Scheduler, Data Entry, Accounting, Account Management, Sales Management, Pricing, Outside Sales, Inventory Management, Sales Operations, Direct Sales, Key Account Management, Sales Process, Purchasing, Cold Calling, Negotiation, MS Word, Microsoft Office, Microsoft Excel, Project Management, Strategic Planning, Research, Microsoft Word, Forecasting, PowerPoint
Education
Fayetteville State University
BA Criminal Justice
Pender High
Verizon Wireless June 2015 - Present
Verizon Wireless June 2013 - June 2015
DriveTime October 2011 - June 2013
T-Mobile November 2007 - October 2011
Wireless Focus/Sprint Nextel December 2006 - November 2007
Foot Locker Retail Inc November 2002 - December 2006
Skills
Exceptional verbal and..., Expert user of MS..., Outstanding ability to..., Management, Training, Sales, Marketing, Customer Service, Coaching, SAP, Customer Retention, Direct Sales, Wireless, Customer Experience, Sales Operations, Customer Satisfaction, Telecommunications, Retail
Education
Faulkner University 2009 — 2011
B.A, Business Administration 2011
University of Alabama at Birmingham 2004 — 2006
Verizon Wireless June 2004 - Present
Skills
Telecommunications, Wireless, Call Centers, Mobile Devices, CDMA, LTE, Customer Experience, Customer Satisfaction, Cellular Communications, Customer Retention, VoIP, Sales, Sales Management, Customer Service, Direct Sales, Vendor Management, 4G, GSM, 3G, Account Management
Education
Strayer University 2010 — 2012
Master of Business Administration (MBA), Project Management
Fayetteville State University 2000 — 2003
Bachelor of Science (BS), Business Administration and Management, General
EOS CCA June 2015 - Present
Arg Trucking Corp September 2014 - February 2015
Verizon Wireless September 2010 - September 2014
Sutherland Global Services 2009 - 2010
Burger King Corporation 2004 - 2009
Canandaigua National Bank & Trust 2008 - 2008
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, adobe photo shop and..., Citrix, Cisco VPN, RSA Soft Token ID, WebEx, HTML, Web Design, Multi-line Phone, IP Phone Proficient..., Customer Retention, Customer Satisfaction, Customer Support, Leadership, Technical Support, Call Centers, Customer Experience, Management, Outlook, Process Improvement, Sales, Team Leadership, Teamwork, Training
Education
Strayer University 2012 — 2013
High School, Liberal Arts and Sciences/Liberal Studies, 4.0
Fayetteville Technical Community College 2011 — 2011
A+Certifcation, Information Technology, 4.0
Finger Lakes Community College 2006 — 2008
High School, Liberal Arts and Sciences/Liberal Studies, 4.0
Canandaigua Academy 2004 — 2006
High School, Liberal Arts and Sciences/Liberal Studies, 4.0
Verizon Wireless April 2005 - Present
Friedman's Jewelers & Co. July 1999 - April 2005
Skills
Telecommunications, Wireless, Solution Selling, Direct Sales, Account Management, Sales Management, Customer Retention, Customer Service, Customer Satisfaction, Customer Experience, Cellular Communications, Exceeding Quotas, Cold Calling Experience, Leadership Development, Organization Skills, New Hire Training, New Hire Processes, B2B, Web Development, Small Business, Inventory Management, Planograms, Problem Solving, Timely Decision Making, Collections, Schedules, Payroll, P&L Management, Web Design, Web Content, Web Marketing, Call Centers, Cold Calling, Management, Product Marketing, Retail, Sales, Sales Operations, Selling, Training
Education
Bladen Community College
Business Admin
Fayetteville State University
Business Admin
Robeson Community College
Web Design
Goodman Networks May 2014 - Present
Goodman Networks August 2012 - May 2014
Verizon Wireless June 2010 - August 2012
Verizon Wireless April 2008 - June 2009
Verizon Wireless October 2005 - April 2008
Macy's February 2004 - February 2005
Lord& Taylor May 2002 - February 2005
Fifth & Pacific Companies, Inc. May 2000 - May 2002
Skills
Microwave, Vendor Management, Management, GSM, Telecommunications, Wireless, LTE, Cellular Communications, 4G, 3G, Project Management, Project Planning, Microsoft Office
Education
Fashion Institute of Technology 1999 — 2002
B.S, Marketing; International Trade and Marketing
Stevens Institute of Technology 1994 — 1997
Engineering
ADP May 2015 - Present
Verizon Wireless May 2012 - May 2015
Verizon Wireless January 2011 - April 2012
Valassis March 2010 - January 2011
Skills
M2M, Sales, Customer Retention, Direct Sales, Sales Management, Solution Selling, Telecommunications, Mobile Devices, Sales Process, Sales Operations, Cold Calling, Sales Presentations, Account Management, Customer Service, Customer Satisfaction, B2B, Salesforce.com, Selling, Backup Solutions, System Monitoring, Wireless Broadband, Remote Monitoring, Monitoring Services, Wireless Applications, Wireless Access, Cell, Phone Coverage, Business Analysis, Wireless, ADP Payroll, payroll, Payroll Taxes, Payroll Services, Payroll Processing, 401k, Workers Compensation, Tax Compliance, Payroll Analysis, Consulting, HR Consulting, Compliance Management, Retirement Planning, Retirement Plan..., Health Insurance, Affordable Care Act, Business Process..., Business Planning, Employee Benefits, Compensation & Benefits, Customer Experience
Education
Felician College 2003 — 2007
Bachelor's degree, English Language and Literature, General
Felician College 2003 — 2007
Bachelor's degree, English Language and Literature, General
Trump Winery March 2014 - Present
Andes Importers December 2012 - March 2014
Verizon Wireless November 2009 - February 2013
Château Morrisette May 2008 - November 2009
Skills
Sales, Customer Service, Account Management, Leadership, Strategic Planning, Social Media, Sales Management, Marketing, Management, Team Building
Education
Ferrum College 2004 — 2008
Bachelor of Science (BS), Agriculture, General
Johnson & Johnson September 2014 - Present
Johnson & Johnson February 2014 - September 2014
Johnson & Johnson February 2013 - February 2014
Johnson & Johnson April 2012 - February 2013
Johnson & Johnson June 2011 - September 2012
Fayetteville State University August 2008 - May 2011
Mayor's Youth Leadership Institute July 2008 - July 2010
Verizon Wireless 2006 - 2007
Verizon Wireless 2006 - 2007
Skills
Community Outreach, Healthcare Management, Access, Research, Microsoft Office, PowerPoint, Customer Service, Dreamweaver, Microsoft Excel, Project Management, HTML, Budget, Budgets, Team Leadership, Data Analysis, Management, Policy, Program Management, Time Management, Leadership, Training, Analysis, Public Speaking, Social Networking
Education
Fayetteville State University 2007 — 2011
BS, Business Administration- MIS, 3.27
Montagna Klein Camden, L.L.P. February 2013 - Present
Verizon Wireless February 2009 - June 2011
Alltel Wireless February 2007 - February 2009
Alltel Wireless September 2004 - February 2007
Skills
Call Center, Telecommunications, Customer Satisfaction, Wireless, Customer Service, Customer Experience, Troubleshooting, Microsoft Office, Team Building, Coaching, Outlook, Sales, Leadership, Call Centers, Quality Assurance, Strategic Planning, Technical Support
Education
Fayetteville Technical Community College 2010 — 2011
A+ Certification, Information Technology, 4.0
Kees Business College 1993 — 1994
Medical Assistant, Medical/Clinical Assistant, 4.0
Inez Johnson Beauty Academy 1985 — 1987
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor, 4.0
The Timken Company October 2014 - Present
Ellcon-National, Division of Faiveley Transport North America June 2014 - July 2014
CompuCom March 2014 - May 2014
Bayer Technology Services September 2013 - March 2014
Windstream Communications March 2013 - May 2013
Verizon Wireless April 2007 - March 2013
Agilysys November 2006 - April 2007
Spartan Computer Services May 2006 - October 2006
Nova Gaming LLC September 2005 - March 2006
Skills
Troubleshooting, Technical Support, Windows 7, Networking, A+ Certified, Microsoft Certified..., Customer Satisfaction, Customer Service, Outlook, Remote Desktop, Network+, MCITP, MCSA, Retail, Microsoft Excel, Microsoft Certified..., Telecommunications, Call Centers, XP, Computer Hardware, Switches, VPN, Windows XP, Software Installation, Active Directory, Laptops, Desktop Computers, LAN-WAN, Help Desk Support, Windows Vista, Hardware, CompTIA, Windows XP Pro, Computer Repair, Printers, System Deployment, CompTIA A+
Education
Fayetteville Technical Community College 2010 — 2012
Certification, MCITP, MCTS, 4.0
Pima Community College 2009 — 2009
Certification, A+ Remote Technician, 4.0
Greenville Technical College 2000 — 2005
Network and System Administration/Administrator, 2.0
Eastside
Motive Energy Telecommunications Group, Inc May 2015 - August 2015
Motive Energy Telecommunications Group, Inc March 2015 - May 2015
Ericsson November 2012 - January 2015
Verizon Wireless April 2010 - November 2012
Mobilitie LLC November 2007 - February 2010
Togo’s Restaurants/Dunkin Brands Inc January 2000 - November 2007
Skills
Leadership, Team Leadership, Executive Management, Business Development, Strategic Planning, Team Building, Wireless Infrastructure, Wireless Networking, LTE, Process Development &..., Project Planning, Strategy, Sales, Budgets, Real Estate Transactions, Public Speaking, Retail Market Planning, Microsoft Excel, Microsoft Word, PowerPoint, Telecommunications, Vendor Management, Management, Project Management, Wireless, Contract Negotiation, Construction Safety
Education
Northwest Missouri State University 1977 — 1980
Bachelor of Science (B.S.), Business Managerment
Ferris State University 1974 — 1976
Advertising
Verizon Wireless January 2015 - Present
Marketing Agencies June 2014 - Present
John Wiley and Sons October 1997 - July 2013
Wiley October 1997 - July 2013
John Wiley & Sons, Inc. 1997 - 2003
Skills
Publishing, Books, Online Publishing, Academic Publishing, Ebooks, Social Media, Textbooks, Blogging, Digital Marketing, Copywriting, Sales, Long-term Customer..., Publications, Content Strategy, Web Content, Digital Media, Content Development
Education
Fayetteville State University 1992 — 1994
Bachelor of Applied Science (BASc), International Business
Verizon Wireless January 2012 - Present
Verizon Wireless January 2010 - January 2012
Verizon 2008 - December 2009
Verizon Wireless 1997 - 2007
Verizon Wireless 1995 - 1997
Verizon Wireless 1990 - 1995
Skills
Brand Management, Advertising, Marketing, Mobile Marketing, Strategic Partnerships, Merchandising, Digital Marketing, Product Management, Product Marketing, Strategy
Education
Fashion Institute of Technology 1981 — 1985
Bachelor of Science Marketing
Mother Seton 1977 — 1981
Verizon Wireless January 2009 - Present
Alltel January 1994 - January 2009
GTE Mobile Communications July 1991 - December 1993
Westinghouse Haztech August 1990 - June 1991
Bureau of National Affairs (BNA) Incorporated May 1985 - May 1990
Advanced Logistics Management (ALM) June 1983 - May 1985
Skills
Billing Systems, MVS, COBOL, Telecommunications, JCL, TSO, VSAM, DB2
Education
James Madison University 1980 — 1983
Bachelor of Science in Business Administration, Concentration in Data Processing
Ferrum College 1979 — 1979
Quality One Wireless February 2014 - Present
Sequans Communications January 2013 - July 2013
ZTE May 2011 - January 2013
Ubee Interactive February 2010 - May 2011
Novatel Wireless April 2007 - April 2009
Verizon Wireless March 2006 - April 2007
Verizon Wireless August 2001 - April 2006
Lucent Technologies January 1999 - June 2001
Advanced Internet Technologies, Inc. August 1997 - May 1998
82nd Airborne Division US ARMY November 1992 - November 1996
Skills
LTE, EVDO, CDMA, WiMAX, Software Development, System Requirements, Mobile Devices, Wireless, Standards Development, Standards Compliance, Fixed Wireless, Software Requirements, Mobile Applications, Engineering Management, CTIA, FOTA, OTA, SMSC, MMSC, BREW, LAN-WAN, Telematics, C++, Perl, Lisp, PDSN, HLR, TCP/IP, WAP, Development Design, WiFi, Computer Science, Data Migration, Military, IP, SIP, Mobile Technology, Handsets, Product Management, HSPA, Telecommunications, Mobile Communications, 3GPP, Location Based Services, Cellular Communications, Wireless Networking
Education
Fayetteville State University 1996 — 1998
B.S., Computer Science
Verizon Wireless
Skills
Solution Selling, Direct Sales, Wireless, Telecommunications, Account Management, Customer Retention, Mobile Devices, Sales Operations, Salesforce.com, Sales Management, Sales, Managed Services, Selling, Customer Experience, Leadership, Employee Training, Retail, Marketing, Team Building, Building Relationships, Team Management, Project Management
Education
Fashion Institute of Technology
Bachlors, Fashion Merchandising Management
First Data Corporation July 2014 - Present
Visual Entities Inc. August 2012 - July 2014
QSP, Inc., A Time Inc. Company November 2008 - April 2012
QSP June 2006 - November 2008
QSP February 2004 - June 2006
QSP June 2001 - February 2004
Verizon Wireless January 2000 - March 2001
Verizon Wireless June 1994 - January 2000
Verizon Wireless June 1992 - June 1994
Skills
Sales Management, Strategic Planning, Business Strategy, New Business Development, Account Management, Team Leadership and..., Business Acumen, Entrepeneurial..., Negotiations, Client Relationship..., Problem Solving, Partnering with Senior..., Team Building, Sales, Event Planning, Marketing Strategy, Marketing, Sales Process, Fundraising, Leadership, CRM, Cross-functional Team..., Negotiation, Budgets, Vendor Management, Salesforce.com, Sales Operations, Strategic Partnerships
Education
Ferris State University
BS, Business Administration
Southwest Airlines November 2013 - Present
Mosaic Sales Solutions July 2013 - December 2013
Verizon Wireless October 2011 - August 2012
Verizon Wireless March 2009 - September 2011
Skills
Call Centers, Wireless, Telecommunications, Customer Experience, Customer Satisfaction, Customer Retention, Cellular Communications, Troubleshooting, Technical Support, Wireless Networking, Mobile Devices, Blackberry, VoIP, CDMA, Customer Service, Call Center, System Administration
Education
Fayetteville Technical Community College 2012 — 2013
A+ Certification, Information Technology
Verizon Wireless 2009 - Present
Verizon Wireless October 2008 - November 2009
Verizon Wireless January 2006 - October 2008
Skills
Telecommunications, Wireless, LTE, Mobile Devices, Call Centers, CDMA, VoIP, Direct Sales, Cellular Communications, Solution Selling, Customer Retention, Customer Satisfaction, Account Management, Customer Experience, Customer Service, Sales Operations, Sales Process, B2B, Salesforce.com, Managed Services
Education
Faulkner University 1994 — 1995
Business Administration and Management, General
University of South Alabama 1987 — 1990
Verizon Wireless February 2009 - Present
Motorola September 1989 - December 2008
Education
Technical School 1987 — 1989
Associates, Electronics
Feati University 1978 — 1983
Bachelor, Mechanical Engineering
Verizon Enterprise Solutions July 2012 - Present
Verizon Wireless December 2009 - December 2011
Verizon Business July 2007 - November 2009
Qwest Communications January 2002 - July 2007
In8 Solutions 2007 - 2007
Skills
Salesforce.com, Telecommunications, Sales Operations, Co-location, Sales Process, Account Management, Hosted Services, Cloud Computing, Management, Wireless, Professional Services, SIP Trunking, Customer Service, Sales, Managed Services, Solution Selling, Security, Direct Sales, Sales Management, Networking, SaaS, VoIP
Education
Michigan State University 1992 — 1997
Bachelor of Science, Environmental Policy Studies 1997 with an emphasis on Economics and Law
Ferris State University 1991 — 1992
Kristen J 2011 - Present
Verizon Wireless August 2009 - December 2012
Donna Karan International February 2009 - May 2009
Capital One Bank June 2007 - May 2009
Skills
Draping, Technical Design, Visual Merchandising, Sewing, Sales, Styling, Tech Packs, Fashion, Textiles
Education
Fashion Institute of Technology 2007 — 2009
BACHELOR, PRODUCTION Management
Fashion Institute of Technology 2005 — 2007
Associate, Pattern-making
Goldman Sachs April 2015 - Present
Wireless Generation April 2012 - April 2015
McGraw-Hill Higher Education March 2011 - March 2012
SysMind LLC February 2007 - February 2012
Verizon Wireless October 2008 - March 2011
D.B. Zwirn & Co. February 2007 - August 2008
Skills
JavaScript, AngularJS, jQuery, Backbone.js, gulp.js, Node.js, RequireJS, D3.js, Bootstrap, CSS, AJAX, Agile Methodologies, HTML 5, GruntJS, HTML, Dojo, Java, XML, Java Enterprise Edition, Web Services, Spring, EJB, Hibernate, Software Development, Tomcat, Eclipse, JDBC, J2EE, EJB3, Websphere, SOA, JSP, Servlets, Struts2
Education
Pace University 2004 — 2006
Master, Computer Science
Feng Chia University
BS, Information Engineering and Computer Science
Vanguard March 2013 - Present
Verizon Wireless April 2010 - February 2013
ESRGTech April 2009 - March 2010
Software Research Group Inc August 2006 - March 2009
Skills
SDLC, Requirements Analysis, Oracle, Java, Web Services
Education
University of Ballarat 2003 — 2005
MIT, Computers
eBay Inc December 2014 - May 2015
Freescale Semiconductor October 2012 - June 2014
The University of Texas at Austin December 2011 - October 2012
Rutgers University May 2011 - December 2011
Colgate Palmolive September 2010 - April 2011
Rutgers University August 2010 - December 2010
Verizon Wireless July 2010 - September 2010
Skills
Human Resources, Leadership Development, Talent Management, Performance Management, SPSS, Research, Data Analysis, PowerPoint, Microsoft Excel, Recruiting, Employee Relations, Microsoft Word, Personnel Management
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2011
MHRM, Human Resouces
Fergusson College 2004 — 2007
B.A., Economics
Wesley House Family Services April 2015 - Present
Apple March 2014 - May 2015
Aeroflow Healthcare September 2012 - December 2013
Windstream Communications March 2012 - September 2012
Verizon Wireless December 2008 - March 2012
Lake Junaluska Conference & Retreat Center June 2007 - December 2008
The Foundation for Evangelism May 2006 - March 2008
Lake Junaluska Conference & Retreat Center June 2005 - September 2005
Skills
VMware, Troubleshooting, Network Administration, Networking, Cisco Technologies, Servers, Telecommunications, Technical Support, Customer Service, Switches, Server Administration, Microsoft Technologies, TCP/IP, Web Development, Mobile Communications, Windows Server, Desktop Support, MCITP, Software Installation, Help Desk Support, Microsoft Exchange, Network Security, Network Engineering, Operating Systems, Management, Active Directory
Education
Fayetteville Technical Community College 2011 — 2012
Certificate in Information Technology
Tuscola High School
High School Diploma
Verizon Wireless January 2009 - Present
Skills
Recruiting, Interviews, Call Centers, Human Resources, Customer Service, Telecommunications, Microsoft Office, Social Networking, Cisco Certified, Onboarding, Applicant Tracking..., HRIS, Talent Acquisition
Education
Strayer University 2010 — 2013
Master's Degree, Marketing, 3.06
Fayetteville Technical Community College 2014 — 2014
Cisco Hardware Certification, CCNA (Cisco Certified Network Associate)
Fayetteville Technical Community College 2013 — 2014
Hardware and Software Certificate, Network+
Fayetteville Technical Community College 2013 — 2013
Hardware and Software Certificate, A+ Industry Certification
Middle Tennessee State University 2005 — 2008
Bachelor's Degree, Social Work
Lipscomb University 2001 — 2004
High School
Georgia Department of Driver Services 2014 - Present
Grayco Properties, LLC 2011 - 2014
Housewife Heroines / Fun Way To Get Fit 2006 - 2012
Verizon Wireless 2004 - 2008
Gateway 2003 - 2004
MCCS 2001 - 2002
Skills
Social Media, SEO, Google Analytics, Google Adwords, Video Marketing, Journalism, Web Design, Sales, Home Based Business, Small Business, Marketing, Customer Service, Supplements, Online Advertising, Social Media Marketing, Social Networking, New Media, Leasing, Contract Negotiation, Marketing Research, Advertising, Entrepreneurship, Microsoft Excel, Leadership, Email Marketing, Public Speaking, Blogging, Sales Management, Management, Marketing Strategy, Online Marketing, Event Planning, Customer Retention, Sales Operations, Web Marketing, Time Management, Public Relations, Marketing Communications, YouTube, Strategy, Digital Marketing, Videography, Selling, Lead Generation, Editing, Economic Development
Education
Full Sail University 2013 — 2014
Master of Arts (MA), Public Relations
Full Sail University 2012 — 2013
Master of Arts (M.A.), New Media Journalism, 4.0
Fayetteville State University 2002 — 2006
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
White Oak High School 1999 — 2002
Verizon Wireless January 2006 - Present
Skills
Customer Retention, Direct Sales, Sales, Customer Experience, Wireless, Solution Selling, Team Management, Management, Training, Team Leadership, Team Building, Talent Acquisition, Retail, Leadership, Key Account Management, Human Resources, Mobile Devices, Coaching, Time Management, Hiring, Managed Services, Employee Engagement
Education
Strayer University 2010 — 2013
MBA, Government Acquisition and Contracts
Faulkner University 2007 — 2008
Bachelors of Science, Human Resource Management
Verizonwireless June 1999 - Present
Verizon Wireless June 1999 - Present
Cliffs Landing Alabama February 1991 - November 1998
Skills
Program Management, Customer Service, Project Planning, Healthcare, Team Building, Training, Management, Coaching, Testing, Wireless, Sales, Human Resources, Strategic Planning, Budgets, Microsoft Word, New Business Development, Operations Management, Leadership, Analysis, Team Leadership, Microsoft Office, Process Improvement, Change Management, Strategy, Marketing, PowerPoint, Vendor Management, Project Management, Account Management, Recruiting, Contract Negotiation, Microsoft Excel, Business Analysis, Quality Assurance
Education
University of Mobile 1997 — 1998
Faulkner University 1994 — 1997
BS, Business Administration and Secondary Education
Faulkner State Community College
Associate of Applied Science; Associate of Applied Science, Business Administration; Secondary Education
University of Mobile
Bachelor of Science, Business Administration
Verizon Wireless October 2011 - Present
YMCA of Greater May 2011 - September 2011
Farmer's Market May 2011 - June 2011
Lakeland Care May 2010 - August 2010
Education
Ferris State University-Big 2008 — 2011
BS degree, Recreation Leadership and Management; Corporate Fitness and Wellness
Ferris State University 2007 — 2011
Bachelor of Science (BS), Parks, Recreation and Leisure Studies
AVI-SPL September 2013 - Present
NTT America, Inc August 2012 - August 2013
Verizon Wireless January 2012 - August 2012
Verizon Business February 2002 - May 2011
WireOne Technologies, Inc. November 2001 - December 2002
@Link Networks, Inc. December 1999 - November 2001
Scantron Quality Computers January 1996 - November 1999
Skills
Negotiation, Customer Satisfaction, Account Planning, Spin selling, Project Management, Managed Services, Management, Sales Operations, Selling, Telecommunications, Sales Process, Sales, Unified Communications, New Business Development, Strategy, Contract Negotiation, Networking, MPLS, Solution Selling, Wireless, VoIP, Integration, CRM, SPIN Selling, IP
Education
Faulkner University 1988 — 1991
BBA, Business and Marketing
Raymond James Financial Inc. July 2011 - Present
Verizon Wireless January 2009 - July 2011
Electronic Data Systems July 1996 - July 2008
Education
Wayne State University 1992 — 1996
Bachelor of Arts (BA), Journalism
Ferris State University
Verizon Wireless August 2011 - Present
Flextronics September 2004 - August 2011
Skills
Customer Retention, Telecommunications, Troubleshooting, Wireless, Cellular Communications, Customer Service, Testing, RF, Sales, Inventory Management, Technical Support, LTE, Sales Management, Electronics
Education
Fayetteville Technical Community College 2014 — 2016
Computer Information Technology/Networking Technology
Lincoln Technical Institute-Somerville 2002 — 2003
Certificate In Network Systems Administration, Network and System Administration/Administrator
Verizon Wireless June 2002 - Present
Visual Services Incorporation January 1997 - May 2002
Skills
Customer Service, SMS, Customer Satisfaction, Troubleshooting, Outlook, Customer Retention, Resource Management, Networking, Project Management, Sales, Microsoft Office, Vendor Management, Account Management, Database Administration
Education
Ferris State University 1990 — 1991
Wayne County Coomunity College 1989 — 1990
Business Administration and Management, General
Randstad Work Solutions 2011 - Present
Michigan Prisoner Re-Entry Intiative January 2011 - August 2011
Verizon Wireless June 2007 - February 2008
Education
Ferris State University 2008 — 2012
Crimal Justice
Ferris State University 1996 — 1998
Bachelor of Science, Human Services
Verizon Wireless May 2007 - Present
Legion Insurance 1996 - 2003
Skills
Wireless, Telecommunications, Troubleshooting, Access, Call Centers, Contract Negotiation, IP, Leadership, Networking, Microsoft Office, VoIP, Team Building, Public Speaking
Education
Fayetteville Technical Community College
Comptia Network+ Certification
Fayetteville Technical Community College
Comptia A+ Certification
Hendrick Automotive Group June 2014 - Present
Wells Fargo Advisors May 2014 - Present
Private August 2012 - March 2014
Verizon Wireless September 2003 - August 2012
Skills
Customer Retention, Customer Service, Sales Operations, Sales, Cold Calling, Direct Sales, Management, Sales Management, Solution Selling, Investments, Business Development, Account Management, Finance, Analysis, Sales Process, Customer Satisfaction, Microsoft Office, Marketing, Strategic Planning, New Business Development, Social Networking, Training, Team Building
Education
University of North Carolina at Charlotte 2011 — 2013
Master of Business Administration (MBA), Business, Management, Finance, and Related Support Services, 3.9 GPA
Fayetteville State University 2002 — 2006
Bachelor of Applied Science (BASc), Business and Personal/Financial Services Marketing Operations, 3.4 GPA
DuBrook Concrete, Inc. 2002 - July 2014
Verizon Wireless 1999 - 2002
Skills
Sales Management, Contract Negotiation, Account Management, Business Development, Budgets, Negotiation, Sales, Strategic Planning, B2B, New Business Development, Construction Management, Team Building, Management, Logistics, Purchasing, Construction
Education
Ferrum College 1986 — 1990
Bachelor's Degree, Business Management
OakGrove Technology September 2010 - Present
Verizon Wireless 2009 - 2010
Alltel Wireless 2006 - 2009
US Army 1969 - 1998
Skills
Sales Management, Analysis, Project Planning, Security, Performance Management, Emergency Management, Customer Service, Army, Energy, Microsoft Excel, Talent Management
Education
Webster University 1982 — 1983
Master of Arts (M.A.), Business Administration and Management, General
Fayetteville State University 1974 — 1975
Bachelor's Degree, History/ Political Science
Lakeshore High School, College Park, GA 1962 — 1967
Verizon Wireless May 2013 - Present
Education
Felician College
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Kohl's Department Stores 2009 - 2012
Verizon Wireless January 2008 - September 2009
Skills
Data Entry, Information Technology, Banking, Retail, Customer Service, Cash Handling Experience, Ten Key, Microsoft Office
Education
Ferris State University 1977 — 1977
Bachelor of Science (BS), Business Data Processing
Saginaw High School 1970 — 1974
high school diploma, general
DriveTime November 2014 - Present
Wells Fargo 2012 - 2013
GLI Pool Products 2011 - 2012
Verizon Wireless 2011 - 2012
Enterprise Rent-A-Car 2009 - 2010
Skills
Direct Sales, Sales Presentations, Sales Management, Sales, Cold Calling, Customer Service, Management, Customer Retention, Sales Operations, Marketing, Sales Process, Marketing Strategy, Team Building
Education
Ferrum College 2004 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Ferrum College 2004 — 2009
BS, Business, Management, Marketing, and Related Support Services
Verizon Wireless January 1991 - Present
Education
Feati University 1966 — 1971
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
Verizon Wireless April 2013 - Present
Education
Ferris State University 2011 — 2014
Bachelor of Business Administration (BBA), Marketing/Management
Verizon Wireless September 2010 - Present
Comcast May 2006 - September 2009
Tweeter Home Entertainment June 2003 - May 2006
Skills
Telecommunications, Management, Microsoft Office, Sales, Customer Service, Team Leadership, Project Management, Leadership, Account Management, Wireless, Sales Management, Mobile Devices, Troubleshooting, Customer Satisfaction, Training, Team Building, VoIP, Direct Sales, Marketing, Solution Selling, Call Centers, Sales Operations, Networking, Product Management, Process Improvement, Customer Retention, Negotiation, Customer Experience, Cross-functional Team..., CRM, Project Planning, Marketing Strategy, Team Management, Coaching, IP, Social Media, Business Strategy, B2B, Retail, Sales Process, SQL, Time Management, Testing, Managed Services, Public Speaking
Education
Fayetteville Technical Community College 2012 — 2014
Information Technology