Verizon Wireless (Worldwide Wireless)
Telecommunications company offering cell phones, wireless plans, accessories & more. Address: 189 Primrose Rd, Williston Park, NY 11596 Phone: (516) 294-9932: : Category: Place name: : : : : Website: Own this business?
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Verizon Wireless (Worldwide Wireless) Employees
Verizon Wireless (Worldwide Wireless) February 2006 - Present
Skills
Call Centers, Customer Satisfaction, 4G, T1, Customer Service, Customer Experience, Wireless, Technical Support, Troubleshooting, Outlook, Telecommunications, Customer Retention, Data Entry, Blackberry, Team Leadership, Access, Microsoft Office, Microsoft Excel, Sales, Microsoft Word, Solution Selling, Direct Sales
Education
Monroe College 2008 — 2015
Associate of Science (AS), Business Management
Macon State College
Wide Open West December 2013 - Present
Verizon Wireless (Worldwide Wireless) July 2013 - December 2013
Minor League Baseball June 2005 - August 2012
Skills
Sports, Management, Sports Marketing, Sports Management, Athletics, Baseball, Event Management, Professional Sports, Fitness Training, Coaching, Account Management, Sales, Customer Service, Leadership
Education
Newman University 2012 — 2013
Bachelor of Arts (B.A.), Sports Management
Auburn University at Montgomery 2003 — 2005
Sports Leadership
B&B Theatres Clinton Missouri 6 Cinema October 2015 - Present
B&B Theatres Lexington Cannonball 6 Cinema November 2014 - October 2015
Wentworth Military Academy and College May 2012 - October 2015
Car Smart Auto Dealership January 2012 - April 2012
Lifetouch Portrait Studios July 2011 - December 2011
Verizon Wireless (Worldwide Wireless) March 2011 - July 2011
Franke Schultz & Mullen September 2010 - December 2010
Holiday Inn Express Charleston March 2010 - August 2010
Lenny's Sub Shop August 2009 - March 2010
VetFriends.com October 2006 - August 2009
Skills
Med Tech Certified, Social Media, Social Media Marketing, Advertising, Event Planning, Marketing, Public Relations, CDL Class C certified, Facebook, Blogging, Customer Service, Customer Satisfaction, Photography, Social Networking, Sales, Management, Editing, Microsoft Office, Public Speaking, Leadership, Fundraising
Education
College of Charleston
B of Arts, Corporate Communications
Lander University 2004 — 2006
B of Science, Elementary Education
Summerville High School 2000 — 2004
Verizon Wireless (Worldwide Wireless) March 2015 - Present
Walgreens April 2014 - Present
North Mississippi Medical Center July 2007 - June 2014
Okolona Municipal Separate School District June 2004 - May 2006
Skills
Microsoft Office, Windows XP Professional, Windows Vista, Social Media, Flyers, Writing, Internet, Social Networking, PowerPoint, QuarkXPress, Team Building, Healthcare, Cpr Certified, Microsoft Word, Customer Service, Vital Signs, Creative Writing, Hospitals, Surgery, Time Management, Fundraising, Activities of Daily..., Microsoft Publisher, Event Planning, Medical Terminology, Telemetry
Education
Paul Mitchell the School-Nashville 2014 — 2014
Cosmetology/Cosmetologist, General
Mississippi University for Women 2007 — 2012
BS, General Studies with emphasis in Psychology and Pre-professional Studies
Gluten Free Frenzy July 2009 - Present
Gluten Free Calendar LLC April 2012 - Present
Delight Gluten-Free Magazine January 2014 - Present
SheKnows January 2014 - Present
The Phoenician Resort August 2006 - Present
Celiac Disease Foundation Arizona East Valley Chapter October 2009 - December 2013
Diaper Style February 2010 - October 2013
Verizon Wireless (Worldwide Wireless) September 2008 - December 2008
Skills
Event Planning, Organization &..., Social Media, Nutrition, Public Speaking, Social Networking, Social Media Marketing, Fitness, Event Management, Public Relations, Coaching, Time Management, Wellness, Nonprofits, Gluten Free, Food, Cooking, Customer Service, Research, Blogging
Education
Arizona State University 2007 — 2009
Bachelor of Science (B.S.), Health and Wellness, General, Honors, Magna Cum Laude
Wasatch High School 1999 — 2003
Verizon Wireless October 2013 - Present
Verizon Wireless (Worldwide Wireless) March 2012 - Present
Skills
Admissions, Social Networking, Public Speaking, Writing, English, PowerPoint, Word, Excel, Customer Service, Customer Relations, Diversity Training, Program Development, Higher Education, Mentoring, Administration, Advertising, Curriculum Development, Government Liaison, Microsoft Word, Telephone Skills, Microsoft Excel, Microsoft Office
Education
Concordia University-Irvine 2007 — 2011
Bachelor's degree, English Language and Literature, General
Verizon Wireless (Worldwide Wireless) March 2015 - Present
Nova Medical Centers April 2014 - June 2014
US Foods August 2011 - October 2013
US Foods August 2005 - July 2011
US Foods January 2003 - August 2005
Skills
Food Service, Food, Sales Management, Food & Beverage, Key Account Development, Income Statement, Menu Development, Grocery, National Accounts, Inventory Management, Catering, Culinary Skills, Forecasting, Hiring, Customer Satisfaction, Sales Operations, Restaurant Management, Consumer Products, P&L Management, Restaurants, Food Industry, Food Safety, Sales, Key Account Management, Cooking, Ingredients, Account Management, Cold Calling, Fine Dining, HACCP, Hospitality, Inventory Control, Market Planning, Marketing Strategy, Purchasing, Retail, Sales Presentations, Sanitation, Selling, Negotiation, P&L, Team Building, New Business Development, Sales Process, Direct Sales, B2B, Merchandising, Budgets, Management, Strategic Planning
Education
DeVry University 2013 — 2015
Bachelor's Degree, Business Administration and Management, General, 4.0 gpa
The College of Wooster 1986 — 1988
Associate's Degree, Word Processing
ScreenFad July 2015 - Present
Chloe + Isabel Inc. July 2014 - Present
Freelance Writer & Copy Editor 2013 - Present
Owner April 2011 - Present
Freelance/MUA December 2010 - Present
SheWear Hair Care April 2012 - June 2013
Traci Lynn Fashion Jewelry September 2011 - June 2013
Verizon Wireless (Worldwide Wireless) April 2006 - December 2006
ACS Technologies April 2004 - January 2005
Blue Cross Blue Shield July 2000 - October 2003
Skills
Beauty Industry, Cosmetics, Fashion, Beauty, Skin Care, Sales, Computer Hardware, Makeup Artistry, Sales Management, Customer Service, Resume Writing, Writing, Poetry, Travel Writing, Copywriting, Copy Editing, B2B, Email Marketing, Jewelry, Fashion Jewelry, Gems, Dreamweaver, Photoshop, Microsoft Office, Social Networking, Social Media, Social Media Marketing, Event Planning, Marketing, Public Speaking
Education
Miller-Motte Technical College-North Charleston 2011 — 2011
Certificate, Esthetics
Florence-Darlington Technical College 2002 — 2006
Associates, Computer Programming
Cablevision September 2013 - Present
CompuCom January 2013 - July 2013
Visionpro communications March 2007 - November 2009
180 Connect September 2006 - March 2007
Verizon Wireless (Worldwide Wireless) September 2004 - August 2006
Skills
Telephony, Telco Industry, Telecommunication..., Routers, VoIP, IP, Telecommunications, Technical Support, Wireless, Software Installation, T1, Network Administration, Cisco Call Manager
Education
New Jersey Institute of Technology 2014 — 2015
Master's Degree, Information Technology Project Management
CUNY New York City College of Technology 1999 — 2004
Bachelor of Technology (B.Tech.), Telecommunications Engineering, 3.2
CUNY New York City College of Technology 1999 — 2004
Bachelor of Technology (B.Tech.), Telecommunications Engineering
Verizon Wireless (Worldwide Wireless) November 2014 - Present
Brock and Scott, PLLC July 2012 - October 2014
New York Army National Guard February 2008 - February 2014
Alorica October 2011 - July 2012
Lady and the Pooch May 2011 - July 2011
Convergys 2010 - 2011
Wireless Ritz Communications April 2006 - August 2009
US Department of Homeland Security July 2008 - November 2008
Skills
Hair Cutting, Coloring, Styling, Store Management, Outlook, Customer Service, Management, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Process Scheduler, Employee Relations, Payroll, Beauty Industry, Marketing, Inventory Management
Education
Strayer University 2015 — 2018
Master of Business Administration (MBA), Marketing
Kaplan University-Davenport Campus 2008 — 2014
Bachelor of Business Administration (B.B.A.), Finance/ Marketing, 3.2
Cape Fear Community College 2003 — 2004
Cosmetology/Cosmetologist, General
E.A. Laney High School 1998 — 2002
Amgen June 2013 - Present
Verizon Wireless (Worldwide Wireless) December 2010 - June 2013
Deloitte & Touche September 2008 - December 2010
Skills
Accounting, Financial Reporting, SEC filings, Process Improvement, Auditing
Education
California State University-Fullerton - College of Business and Economics 2004 — 2008
Business, Accounting
US Army September 2011 - Present
Verizon Wireless (Worldwide Wireless) June 2009 - September 2011
Skills
Management, Software Documentation, Leadership, Logistics, DoD, Budgets, Logistics Management, Customer Service, Administration, Teamwork, Team Leadership, Accounts Receivable, Analysis, Operations Management, Government
Education
Alabama Agricultural and Mechanical University 2010 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Alabama Agricultural and Mechanical University 2003 — 2007
Bachelor's Degree, Business Administration and Management, General
Verizon Wireless (Worldwide Wireless) November 2013 - Present
Verizon Wireless December 2010 - November 2013
Verizon Wireless (Worldwide Wireless) December 2012 - April 2013
Verizon Wireless December 2004 - December 2010
Stella Nova Spa Salon October 2007 - July 2008
Department of Juvenile Justice September 1997 - October 1999
Skills
Training Delivery, Recruiting, Sourcing, Interviews, Follow-up, Employee Relations, Microsoft Office, Instructor-led Training, Soft Skills, Presentation Skills..., Corporate Communications, Phone Etiquette, coaching and devlopment, Call Centers, Onboarding, Hiring, Employee Engagement, New Hire Orientations, College Recruiting, Job Fairs, Talent Acquisition, PeopleSoft, Screening Resumes, Training, Human Resources, Employee Training, Workforce Planning, Applicant Tracking..., Cold Calling
Education
Webster University 2000 — 2004
Master of Arts, Human Resources and Development
Benedict College 1992 — 1996
Bachelor of Science, Therapeutic Recreation
Nokia June 2012 - July 2015
LightSquared September 2010 - March 2012
Clearwire August 2009 - August 2010
T-MOBILE May 2007 - August 2009
T-Mobile June 2006 - May 2007
Verizon Wireless (Worldwide Wireless) September 2005 - June 2006
VoiceStream Wireless/T-Mobile January 2000 - June 2005
Skills
Wireless, Telecommunications, Strategic Planning, Program Management, Contract Negotiation, 4G, LTE, Cellular, WiMAX, CDMA, Zoning, Negotiation, Wireless Networking, Permitting, Network Operations, Problem Solving, Vendor Management, Contract Negotiations, Network Design, Vendor Relations, Team Building, Customer Relations, Planning, Real Estate, Process Improvement, Microsoft Office, Excel, GSM, New Business Development, Engineering, Construction Management, Deployment, Business Strategy, Forecasting, Word, Windows, Account Management, Contract Management, PowerPoint, Operations Management, Integration, Optimization, Cellular Communications, System Deployment, Site Acquisition, Team Leadership, RF, Project Planning, Computer Network..., WiFi
Education
Arizona School of Real Estate 2005 — 2005
Oakland Community College 1984 — 1986
Verizon Wireless September 2014 - Present
Verizon Wireless (Worldwide Wireless) October 2013 - September 2014
Sears Holdings Corporation July 2013 - October 2013
Hartwick College, Table Rock Cafe September 2010 - May 2013
Kutshers Sports Academy July 2011 - August 2012
Caribbean Imperial Bank of Commerce June 2009 - August 2010
Skills
Microsoft Word, Microsoft Excel, Problem Solving, Strategic Planning, Social Networking
Education
Hartwick College 2009 — 2013
Bachelor of Science, Business and Accounting, 3.2/4
Berkshire School 2008 — 2009
Post graduate, General Studies
Calabar High School 2001 — 2008
Diploma & Business Certificate, Business; Accounting, 7-13
Verizon Wireless May 2014 - Present
Verizon Wireless April 2006 - Present
Verizon Wireless (Worldwide Wireless) April 2012 - Present
Education
Claflin University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Marketing, 3.5
strayer university
Master of Business Administration (M.B.A.), Project Management
Verizon Wireless (Worldwide Wireless) July 2007 - Present
Verizon Wireless July 2007 - January 2013
Verizon Wireless (Worldwide Wireless) July 2007 - February 2009
Skills
Call Center, Customer Experience, Customer Satisfaction, Team Leadership, Telecommunications, Customer Service, Training, Account Management, Sales Operations, Team Building, Outlook, Direct Sales, Quality Assurance, Teamwork, Coaching, Sales, Leadership, Active Directory, Call Centers, Technical Support, Networking, Troubleshooting, Customer Retention, Vendor Management, Wireless, Microsoft Office, Process Improvement, Microsoft Excel, Management, PowerPoint
Education
Strayer University-South Carolina 2010 — 2015
Business Administration and Management, General
ITT Technical Institute-Austin 2002 — 2004
Associate of Arts and Sciences (AAS), Computer and Information Sciences, General
Home care March 2012 - Present
Verizon Wireless (Worldwide Wireless) October 2005 - November 2011
OnStar January 2003 - February 2005
EDS Group July 2002 - January 2003
Skills
Troubleshooting, Outlook, Customer Service, Team Leadership, Team Building, Sales, Customer Satisfaction, Management
Education
Ferris State University 1999 — 2001
Computer and Information Sciences and Support Services, 3.0
Murray Wright High School 1995 — 1999
College Prep., 3.5
Winger Marketing August 2015 - Present
Bohlsen Group February 2015 - August 2015
Bohlsen Group September 2013 - August 2015
Bohlsen Group December 2012 - September 2013
The Brandman Agency May 2012 - September 2012
Olinger Distributing Company August 2011 - August 2012
Artistic Media Partners, INC May 2011 - January 2012
Verizon Wireless (Worldwide Wireless) January 2011 - June 2011
Purdue Exponent January 2010 - December 2010
Skills
Advertising, Promotions, Public Relations, Production, Radio, Microsoft Office, Word, Social Media, Excel, PowerPoint, Event Planning, Marketing Communications, Customer Service, Social Networking, Social Media Marketing, Media Relations, Proposal Writing, Copywriting, Web Design, Facebook, Blogging
Education
Purdue University 2008 — 2012
Bachelor of Arts (B.A.), PR & Advertising
Show Me Arizona May 2014 - Present
Show Me Arizona April 2013 - May 2014
Majerle's Bar and Grill July 2012 - January 2013
Verizon Wireless (Worldwide Wireless) November 2009 - April 2010
Korner Grocery February 2005 - August 2009
Skills
Customer Service, Customer Satisfaction, Sales, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Time Management, Social Media, Event Planning, Facebook, Hospitality, Public Speaking, Leadership
Education
Arizona State University 2012 — 2015
Bachelor of Science (B.S.), Tourism Management, Development and Sustainability, 3.78 GPA
Arizona State University 2012 — 2015
Bachelor of Arts (B.A.), Spanish Linguistics, 3.78 GPA
Universidad del Pais Vasco 2011 — 2012
Spanish and Iberian Studies
Aldridge Pite, LLP August 2015 - Present
Mothers Against Drunk Driving (MADD) August 2011 - September 2015
Primerica May 2013 - May 2015
Verizon Wireless (Worldwide Wireless) December 2013 - April 2015
It Works! Global July 2013 - March 2015
G4S Secure Solutions (USA) Inc. September 2012 - November 2014
Retail Business Development January 2012 - April 2013
Elite Marketing Group 2010 - 2011
Interactive marketing institute September 2007 - December 2010
Martin's Interculture June 2006 - August 2010
Skills
Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, English, Airlines, Budgets, Strategic Planning, Windows, Flights, Public Speaking, Research, Negotiation, Airports, Team Building, Leadership, Social Media, Marketing, Management, Sales, Training, Time Management, Community Outreach
Education
Strayer University 2014 — 2016
Master of Business Administration (MBA), Management
Clark Atlanta University 2007 — 2012
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration
Belleville Senior High School 2003 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
Verizon Wireless February 2013 - Present
Verizon Wireless (Worldwide Wireless) October 2011 - February 2013
Verizon Wireless 2007 - 2011
Verizon Wireless 2005 - 2007
Skills
Project Management, Management, Operations Management, Recruiting, Customer Service, Sales, Written & Oral..., Performance Management, Training, Human Resources, Call Centers
Education
Ohio Dominican University 2002 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General
Central State University 1999 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Verizon Wireless (Worldwide Wireless) July 2014 - Present
Teleperformance, USA March 2011 - September 2014
Utomi for President Volunteer Force 2011 2011 - 2011
Inspire Africa February 2009 - October 2010
D Nigeria Limited February 2008 - September 2010
Skills
Microsoft Office, MIS, Internet, Public Speaking, Team Leadership, Conference Coordination, Strategic Leadership, Written & Oral..., Operations Management, Leadership, Management, Networking, Project Management
Education
Columbus State Community College 2013 — 2015
Associate of Arts (AA), Sociology
Igbinedion University, Okada 2002 — 2006
Bachelor of Science (BS), Computer Science & Information Technology
Queens College Nigeria 1995 — 2001
Bachelor's degree, Computer/Information Technology Administration and Management
NASA Johnson Space Center January 2015 - Present
REDE/Critique Joint Venture October 2012 - January 2015
REDE/Critique Joint Venture October 2006 - October 2012
Teledyne Geophysical Instruments September 2005 - October 2006
Verizon Wireless (Worldwide Wireless) March 2004 - September 2005
Skills
Autodesk Maya 2012, Mental Ray, Adobe Photoshop CS5, Adobe Illustrator CS5, Lightbox, HTML 5, JavaScript, Windows 7, Microsoft Suite 2013, SharePoint, Google Docs, Photoshop, Facebook, Newsletters, Management, Customer Service, Program Management, Microsoft Office, Government, PowerPoint, Proposal Writing, Training, Leadership, Analysis, Microsoft Excel, Technical Writing, Aerospace, Research
Education
University of Houston-Clear Lake 2011 — 2016
Master's Digital Media, Digital Communication and Media/Multimedia, GPA 3.9
Penn State University 2008 — 2009
Post-Baccalaureate Certificate, Geographic Information Systems, GPA 3.9
Baylor University 1999 — 2002
Bachelor of Business Administration (BBA), Management Information Systems, General, GPA 3.2
Verizon Wireless (Worldwide Wireless) May 2003 - Present
4 Ward Motion Management June 1986 - Present
Skills
Outlook, Customer Service, Data Entry, Call Centers, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Administrative..., Access, Lotus Notes, Customer Satisfaction, Time Management, Administrative..., Wireless, Customer Retention, Team Building
Education
Strayer University 2013 — 2013
Bellevue University 2011 — 2011
Verizon Wireless (Worldwide Wireless) April 2009 - Present
ACS Healthcare Provider Solutions March 2007 - March 2009
Skills
Access, Call Centers, Customer Service, Data Entry, Medical Billing, Troubleshooting, Vendor Management
Education
Carrington College-Albuquerque 2006 — 2007
Billing and coding
Frost & Sullivan September 2013 - Present
Frost & Sullivan December 2012 - Present
Verizon Wireless (Worldwide Wireless) May 2011 - September 2011
English National Ballet September 2010 - December 2010
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Microsoft Office, Social Media, PHP, Sales Logix, Marketing Strategy, Competitive Intelligence
Education
Stonehill College 2008 — 2012
Bachelors, Communications & Healthcare Administration
Birkbeck College, University of London 2010 — 2010
Villa Walsh Academy 2004 — 2008
High School Diploma
Verizon Wireless (Worldwide Wireless) August 2014 - Present
Northwest Renewable Energy Institute December 2013 - August 2014
US Navy June 2009 - June 2013
Skills
Navy, Military Experience, Military, Military Operations, Security Clearance, Force Protection, Weapons, Military Training, Command, Operational Planning, DoD, Top Secret, National Security, Intelligence Analysis, Defense, Weapons Handling, Counterterrorism, Information Assurance, Tactics, Physical Security, Hydraulics, Troubleshooting, Leadership, Training, Customer Service, Team Leadership, Maintenance, Electronics
Education
PDX Code Guild 2015 — 2015
Python, Django, Javascript, SQL, HTML, CSS, Bootstrap, JQUERY, GIT
Portland Community College 2014 — 2014
Unix based systems, A
International Air and Hospitality Academy 2013 — 2014
Diploma, Wind Turbine Techniical
T-Mobile September 2014 - Present
Washington Federal July 2014 - September 2014
RadioShack October 2012 - June 2014
Currently Unemployed June 2012 - October 2012
Verizon Wireless (Worldwide Wireless) January 2006 - June 2012
Fred Meyer June 2004 - July 2006
Skills
Leadership, Telecommunications, Customer Satisfaction, Call Center, Negotiation, Customer Service, Customer Retention, Call Centers, Wireless, Team Leadership, Troubleshooting, Team Building, Sales Operations, Sales, Data Entry, Access, Training, Customer Experience, Employee Training, Technical Support, Analysis, Account Management, Time Management, Vendor Management, Direct Sales, Management, Process Improvement, Coaching, Inventory Management, Retail
Education
Western Washington University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision
Cascadia Community College 2012 — 2014
Associate of Arts (AA), Business
Edmonds Community College 2004 — 2005
Verizon Wireless March 2014 - Present
Verizon Wireless (Worldwide Wireless) April 2013 - Present
RCH Cable Outsourcing March 2012 - April 2013
JoAnn Fabrics September 2011 - January 2012
Convergys CMG September 2008 - June 2011
Convergys July 2003 - September 2008
Powertrain GM January 1979 - June 1993
Skills
Quilting, Machine Quilting..., Quilting Design, Machine Quilting..., Textiles, Craft, Art, Call Center, Painting, Performance Appraisal, Employee Engagement, Fine Art, Talent Acquisition, Onboarding, Customer Satisfaction, HRIS, Sewing, Internet Recruiting, IEX, Call Centers
Education
Austin Peay State University 2005 — 2007
BFA in progress, Fine/Studio Arts, General
Washtenaw Community College 1987 — 1989
Art
Self employed at a Private Fitness Training Center October 2008 - Present
Coldwell Banker Real Estate 2014 - 2014
Coldwell Banker Real Estate 2014 - 2014
Self employed October 2008 - 2011
Verizon Wireless (Worldwide Wireless) January 2002 - March 2004
Skills
Lifestyle, Fitness Training, Fitness, Personal Training, Wellness, Nutrition, Coaching, Strength Training, Customer Service, Public Speaking, Social Media, Team Building, Sports, Advertising, Social Networking, Direct Sales, Wellness Coaching, Sports Nutrition, Sales, Weight Training, Cpr Certified, Weight Management, Training, Event Planning, Triathlon, Fundraising, Weight, Leadership, Functional Training, Athletics, Operant Conditioning, Endurance
Education
Howard Community College
Photography
Saku Gymnasium in Eastonia
PepsiCo March 2014 - Present
T-Mobile June 2007 - March 2014
Verizon Wireless (Worldwide Wireless) January 1999 - July 2007
Verizon Wireless January 1999 - June 2007
Michigan Multi King January 1990 - August 2000
Skills
Call Center, Sales, Retail, Customer Service, Team Building, New Business Development, Training, Management, Coaching, Negotiation, Telecommunications, Strategic Planning, Project Management, Wireless, Customer Satisfaction, Customer Experience, Call Centers, Marketing, Customer Retention, Sales Operations
Education
University of Phoenix 2003 — 2007
Masters, Business Adminstration
University of Phoenix 1997 — 2001
Bachelors of Science, Business Management
Kirtland Community College 1994 — 1997
Associates, Criminal Justice
Verizon Wireless (Worldwide Wireless) May 2014 - Present
Alorica March 2013 - November 2013
MSAD 58 September 2009 - February 2013
NotifyMD, a Stericycle Communication Solutions Company July 2008 - March 2009
ICT February 2007 - July 2008
Phillips Area Boys and Girls Club October 2006 - February 2007
Skills
Community Outreach, E-Learning, Research, Public Speaking, Coaching, Microsoft Office, Social Media, Editing, Customer Service, Event Planning, Team Building, Teamwork, Microsoft Word, Fundraising, Project Management, English, Marketing, Administration, Event Management, Sales, Time Management, Call Centers, Windows, Proofreading, Data Analysis, Account Management, Management, Analysis, Critical Thinking, System Administration, Troubleshooting, Creative Writing, Access, Grant Writing, Training, PowerPoint
Education
Central Maine Community College 2010 — 2014
Pensacola Christian College 1991 — 1992
The Governor's Prevention Partnership 2015 - 2015
Connecticut Army National Guard January 2014 - November 2014
Verizon Wireless (Worldwide Wireless) April 1994 - April 2009
Skills
Accounting, Substance Abuse..., Leadership, Program Management, Security Clearance, Military, Policy, Military Experience, Training
Education
Central Connecticut State University 2012 — 2014
Master’s Degree, Counseling Psychology
Albertus Magnus College 2007 — 2010
Master of Business Administration (M.B.A.), Accounting
Internal Revenue Service September 2014 - Present
US Government, Department of Health & Human Services, HRSA December 2012 - September 2014
U.S. Small Business Administration April 2011 - December 2012
Federal Trade Commission January 2011 - April 2011
USDA February 2010 - December 2010
Verizon Wireless (Worldwide Wireless) November 2009 - February 2010
T-Mobile July 2006 - September 2009
United States Air Force October 1999 - July 2006
Skills
COTR/COR Certified, Training, Management, Customer Service, Negotiation, Government, Policy, Program Management, Leadership, Security Clearance, Military, Government Contracting, Team Building, Microsoft Office, Team Leadership, Leadership Development, Public Speaking, Supervisory Skills, Analysis, System Administration, Conflict Resolution, Administration, Process Scheduler
Education
University of Maryland University College 2005 — 2008
Bachelor of Science (B.S.), Social Sciences
Community College of the Air Force 1999 — 2001
Associate of Arts (A.A.), Communications Applications Technology
Defense Language Institute 2000 — 2000
Associate of Arts (A.A.), Spanish
BDS Marketing, Inc. December 2014 - Present
Verizon Wireless (Worldwide Wireless) June 2010 - August 2013
Skills
Sales, Marketing, Territory Management, Management, Telecommunications
Education
Clemson University 2004 — 2009
West End Health Center March 2013 - November 2013
Verizon Wireless (Worldwide Wireless) December 2012 - February 2013
Macy's October 2012 - December 2012
Burlington Coat Factory 2007 - 2010
Sally Beauty Company July 2007 - February 2008
Skills
Customer Service, Cash Handling Experience, EKG, Diagnostic testing, Vital Signs, Accurate Record Keeping, Hematology, Cpr Certified, First Aid, Injectable, Diagnostic, Time Management, Phlebotomy, Microsoft Word, Cashiering, Healthcare, Medical Terminology, Telephone Skills
Education
Grantham University 2014 — 2016
Medical billing and Coding
Everest Institute-Pittsburgh 2011 — 2012
Diploma, Medical Assistant
Schenley High School 1998 — 2001
Verizon Wireless (Worldwide Wireless) May 2012 - Present
Greensboro Coliseum Complex January 2012 - May 2012
Forever 21 November 2011 - May 2012
Harris Teeter July 2008 - November 2011
Skills
Photoshop, InDesign, Social Networking, Social Media, Media Relations, Photos, Microsoft Office, Public Speaking, Typing
Education
North Carolina A&T State University 2007 — 2012
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
U.S. Bank July 2015 - Present
U.S. Bank April 2014 - July 2015
U.S. Bank July 2012 - April 2014
Verizon Wireless (Worldwide Wireless) February 2012 - July 2012
Verizon Wireless (Worldwide Wireless) June 2011 - February 2012
Martin's Food Markets April 2010 - June 2011
Panera Bread April 2006 - April 2010
Zumba Fitness Instructor February 2008 - March 2010
Skills
Bilingual: English and..., Wireless, Telecommunications, Cellular Communications, Inventory Control, Troubleshooting, Retail Banking, Customer Service
Education
James Madison University 2006 — 2010
Bachelor of Arts (B.A.), Spanish, 3.2 GPA
Verizon Wireless October 2011 - Present
Somerset Valley YMCA September 2009 - Present
Verizon Wireless October 2010 - October 2011
Verizon Wireless September 2009 - October 2010
Verizon Wireless (Worldwide Wireless) March 2006 - September 2009
Tyco Telecommunications - Now Known as TE SubCom - 2002 - 2005
Tyco Telecommunications - Now Known as TE SubCom - 2000 - 2002
Tyco Telecommunications - Now Known as TE SubCom - 1998 - 2000
Tyco Telecommunications - Now Known as TE SubCom - 1997 - 1998
AT&T 1994 - 1997
Skills
CDMA, Process Improvement, Troubleshooting, Project Planning, Project Management, Project Finance, Budget Process, Capital Budgeting, Expense Management, M2M, Testing, Mobile Devices, Cross-functional Team..., Cellular Communications, Product Management, Networking, Coaching, Wireless, Vendor Management, Telecommunications, Management
Education
Kean University
Bachelor of Science, Management Science -Graduate Cum Laude 3.5 GPA
Project Management PMP - George Washington University
Project Management
Monroe County Auto License Bureau June 2012 - May 2014
Xerox October 2011 - February 2012
SunGard Higher Education July 2011 - August 2011
Intuit February 2011 - April 2011
Hover-Davis February 2010 - October 2010
Verizon Wireless (Worldwide Wireless) November 2008 - February 2010
Jackson Hewett January 2007 - April 2008
Peko Precision Products March 2007 - March 2008
Valeo/ITT/Delco September 1983 - December 2005
Skills
Computer Literate, Tooling, Precision Machining, Problem Solving, Troubleshooting, Customer Service, Accounts Payable, Production, Manufacturing, Microsoft Office, Assembly, Hand Tools, Power Tools, Common Sense, Software Quality..., Tax Preparation, Personality, Customer Experience, Expedient, Grinding, Machining, Machined Parts, Resourceful, Quick Study, Quality Oriented, Customer Satisfaction, Punctual, Blueprint Reading, Geometric Dimensions..., Process Improvement, Testing, Machinery, Machine Tools, Continuous Improvement, Account Management
Education
Everest Institute-Rochester 2004 — 2007
Associates, Accounting
MCC, RIT, BOCES, RTMI, Edison Tech 1991 — 1996
NYS Certified, Tool and Die, Machine Repair
Eastern Michigan University July 2014 - Present
Optimus Prosthetics July 2014 - July 2014
Capital Prosthetic and Orthotic Center June 2014 - June 2014
Drayer Physical Therapy Institute August 2012 - August 2013
Morehead State University August 2011 - May 2012
Saint Joseph Health System January 2012 - March 2012
Verizon Wireless (Worldwide Wireless) May 2011 - August 2011
Skills
Prosthetics, Orthotics, Cpr Certified, First Aid Certified, Blood Borne Pathogens..., 3D Printing
Education
Eastern Michigan University 2013 — 2015
Master's degree, Orthotics and Prosthetics
Morehead State University 2008 — 2012
Bachelor's degree, Exercise Science
Verizon Wireless (Worldwide Wireless) September 2010 - Present
Skills
Call Centers, Customer Service, Microsoft Office, Outlook, Telecommunications, Windows, Training, Program Management, Public Speaking, Team Leadership, Project Management, Process Improvement, Microsoft Excel, Leadership, Management, Sales, PowerPoint, Microsoft Word, Customer Satisfaction, Access, Team Building, Social Media, Troubleshooting
Education
North Carolina Agricultural and Technical State University 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Regis Corporation 2007 - 2014
Att wireless 2008 - 2009
Verizon Wireless (Worldwide Wireless) 2003 - 2004
Kilgore College 2001 - 2002
Central elementary school 2000 - 2001
Skills
Hair Cutting, Hair Care, Cosmetology, Styling, Cosmetics, Waxing, Salons, Makeup Artistry, Beauty Industry, Hair Extensions, Photo Shoots, Visual Merchandising, Stylists, Retail, Merchandising, Hair Straightening, Spa, Color Correction, Makeovers, Retail Sales, Store Management, Customer Service, Fashion, Inventory Management, Skin Care, Sales, Product Knowledge, Training, Microsoft Word, Time Management, Customer Satisfaction, Weddings
Education
Kilgore College
General Studies
Star College of Cosmetology 2
Associate's degree, Cosmetology/Cosmetologist, General
Verizon Wireless (Worldwide Wireless) August 2011 - Present
Best Buy September 2010 - January 2011
Berkey Hall Research Lab May 2009 - September 2009
MSU Police August 2007 - January 2009
Comcast May 2007 - August 2008
Comcast Cable May 2007 - August 2008
Tillman and Tillman Law Firm August 2005 - August 2006
Skills
Employee Relations, Customer Satisfaction, Direct Sales, Social Networking, Microsoft Office, Sales, Customer Service, Time Management, Social Media, Interviews, Training, Leadership, Public Speaking
Education
Full Sail University 2011 — 2013
Master of Arts (M.A.), Arts, Entertainment, and Media Management, 3.1
College of Agriculture (Senior) 2006 — 2011
Bachelor, Agriculture; Food Industry Management
Michigan State University 2006 — 2011
BS, Food Industry Management
Michigan State University 2006 — 2011
Bachelor of Science (BS), Food Industry Management
Cobb County Schools September 2010 - Present
Verizon Wireless (Worldwide Wireless) May 2006 - February 2010
Skills
Teaching, Curriculum Development, Lesson Planning, Educational Leadership, Classroom Management, Public Speaking, Classroom, Curriculum Design
Education
Bethel College 1998 — 2003
Bachelor of Science (BS), Human Resource- Organizational Management
Verizon Wireless (Worldwide Wireless) February 2015 - Present
Verizon Wireless September 2010 - February 2015
Lowes Foods April 2008 - September 2010
Food Lion July 2006 - March 2008
Lowes Foods June 2005 - July 2006
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Telecommunications, Troubleshooting, Customer Service, Technical Support, VoIP, Sales, Wireless Networking, Customer Support, Team Leadership, Account Management, Outlook, Data Entry, Sales Operations, Blackberry, Telephone Skills, Microsoft Office
Education
University of North Carolina at Wilmington
Psychology
Cape Fear Community College
Verizon Wireless (Worldwide Wireless) April 2015 - Present
Enterprise Rent-A-Car May 2013 - April 2015
Alliance Data October 2011 - May 2013
Skills
Sales, Customer Service, Marketing, Retail, Management, Training, Time Management
Education
The Ohio State University 2008 — 2012
Bachelor of Arts, Communication
Ashland University
mba
Johnsonite July 2007 - Present
Sprint Nextel September 2006 - April 2007
Verizon Wireless (Worldwide Wireless) July 2000 - February 2006
Education
Sullivan University 2009 — 2011
Masters of Science, Conflict Management
Kentucky State University 1998 — 2000
Bachelor of Arts, Business Administration
Neiman Marcus March 2012 - Present
175 s.e. 3rd ave miami fl 33131 January 2012 - Present
Verizon Wireless (Worldwide Wireless) May 2012 - May 2012
Verizon Wireless April 2008 - November 2010
Skills
Customer Service, Sales Management, Customer Relations, Account Management, New Business Development, Enough said I have it..., Idea's cant't someone..., I know exactly what to..., I discover new skills...
Education
Florida International University 2009 — 2015
working on it, Forensic science
Neiman Marcus academy 2012 — 2012
Doctrine in sales performance as usual., Permanent Cosmetics/Makeup and Tattooing
Bethanie Deluca, State Farm Agent June 2012 - Present
Allocated Financial Planning August 2010 - Present
Verizon Wireless (Worldwide Wireless) April 2012 - June 2012
McGaffic Advertising January 2011 - May 2011
Education
Geneva College 2009 — 2011
BSBA, Marketing & Human Resource Management
Synergy Services Unlimited, Inc. July 2012 - Present
Best Benchmark Property Management 2006 - 2008
Verizon Wireless (Worldwide Wireless) 2004 - 2006
Education
Indian River Community College 2010 — 2012
Certified medical assistant
Indian River Community College 2010 — 2012
Certified medical assistant
Verizon Wireless (Worldwide Wireless) November 2014 - Present
Dipper Dave's Used Cars January 2006 - Present
Dipper Dave's Used Cars January 2006 - Present
Skills
Automotive, Customer Service, Sales Management, Inventory Management, Process Improvement, Vehicles, Customer Satisfaction, Sales, Team Building, Management, Strategic Planning, Negotiation, Business Strategy, Microsoft Office, Change Management, Operations Management, Automobile
Education
Davenport University
Bachelor of Business Administration (BBA), Business/Managerial Economics
Kalamazoo Valley Community College
Verizon Wireless (Worldwide Wireless) November 2012 - November 2012
Destination Maternity Corporation January 2012 - September 2012
Mimi's Cafe April 2010 - December 2011
SIT Study Abroad June 2011 - July 2011
International Civil Rights Museum and Center November 2010 - February 2011
Barnes & Noble June 2009 - April 2010
Golden Corral October 2008 - August 2009
Dillards March 2008 - October 2008
North Carolina A&T State University August 2007 - March 2008
Community One Bank March 2005 - August 2007
Skills
Maintaining Strong..., Office Administration, Customer Service, African Studies, Team Leadership, Fast Learner, Computer Proficiency, Customer Satisfaction, PowerPoint, Access, Time Management, Teamwork, Management, Leadership, Data Entry, Microsoft Excel
Education
North Carolina Agricultural and Technical State University 2007 — 2011
Liberal Arts & Science
Randolph Community College 2003 — 2007
Networking Information
S.T.I. LLC October 2010 - Present
Time Warner Cable October 2008 - Present
Verizon Wireless (Worldwide Wireless) 1999 - 2009
Skills
Start-ups, Entrepreneurship, Customer Service, Team Building, Leadership, Training, Microsoft Office, Sales, Telecommunications, Account Management, Management, Customer Satisfaction, Team Leadership, Sales Management, Sales Operations, Salesforce.com, Customer Retention, Public Speaking, Marketing, Microsoft Excel, Call Centers, Direct Sales
Education
Hunter College 2001 — 2005
Bachelor of Business Administration (BBA)
FedEx 2006 - 2011
Verizon Wireless (Worldwide Wireless) April 2005 - April 2007
United States Postal Service April 2006 - November 2006
Dr. Sherie Carnegie June 2004 - July 2005
Skills
Typing, 10 Key, Customer Service
Education
Long Beach City College 2012 — 2015
Registered Nursing/Registered Nurse
Bryman Career College 2003 — 2004
Certified, Medical Administrative/Executive Assistant and Medical Secretary
Mayfair High School 1999 — 2003
Regular/General High School/Secondary Diploma Program
United November 2011 - Present
DHL October 2005 - August 2008
DHL August 2004 - October 2005
Verizon Wireless (Worldwide Wireless) July 2003 - September 2003
Verizon Wireless (Worldwide Wireless) July 2001 - July 2003
Skills
Customer Advocate, Leader, Self-starter, MMO Gamer, Guild Leader, Raid Leader, Digital Photographer, Classically Trained...
Education
Ball State University 1995 — 1999
Did not Graduate, Music Performance
Napa Valley College 1993 — 1995
Did not graduate, Humanities
World Kitchen, LLC June 2015 - Present
Eldridge Park Carousel Preservation Society April 2014 - Present
Dustin M Sramek, CPA January 2014 - Present
Elmira College October 2013 - June 2015
Elmira College January 2015 - April 2015
Mengel, Metzger, Barr & Co. LLP September 2010 - September 2013
Ciaschi, Dietershagen, Little, Mickelson June 2009 - September 2010
Verizon Wireless (Worldwide Wireless) October 2004 - May 2008
Le Moyne College August 2006 - May 2007
Skills
QuickBooks, Accounting, GAAP, ProSystem fx Tax, General Ledger, Internal Controls, Microsoft Excel, Income Tax, Microsoft Office, Financial Reporting, Auditing, CCH ProSystem fx, Fixed Asset Management, Checkpoint
Education
Le Moyne College 2003 — 2009
BS, Accounting & Marketing
Coastal Carolina University 2007 — 2008
N/A, Accounting & Marketing
Johnson Controls December 2013 - Present
Verizon Wireless (Worldwide Wireless) January 2012 - August 2013
Skills
Logistics, SAP, Process Improvement, Inventory Managment, Microsoft Office, Supply Chain Management, Inventory Management, PeopleSoft, Procurement, Supply Chain, Leadership, Warehousing, Microsoft Word, Analysis, Forecasting, Shipping, Transportation, Microsoft Excel, Customer Service
Education
Georgia Southern University 2005 — 2010
Logistics and Intermodal Transportation
Georgia Southern University
B.B.A, Logistics and Intermodal Transportation
Verizon Wireless (Worldwide Wireless) April 2013 - Present
Capital Management Services June 2012 - April 2013
C.F. Sauer January 2011 - January 2012
Skills
Customer Service, Microsoft Office, Troubleshooting, Call Centers, Outlook, Customer Satisfaction, Telecommunications, Wireless, Customer Experience, Inventory Management, Customer Retention, Mobile Devices, Wireless Networking
Education
Webster University 2006 — 2008
Masters of Business Administration, Organizational Leadership, 3.2
Clemson University 2001 — 2005
Parks Recreation Tourism Management, Sport and Fitness Administration/Management, 2.9
Pacific Pulmonary Services February 2015 - Present
Lake Oswego Medical & Dental December 2014 - March 2015
Verizon Wireless (Worldwide Wireless) February 2014 - February 2015
Threat Dynamics Inc February 2012 - June 2014
US Army March 2009 - March 2013
Skills
Leadership, Customer Service, Sales, Microsoft Office, Strategic Planning, Training, Management, Team Building, Medical Devices, Account Management, Cold Calling, Microsoft Excel, Project Management, Public Speaking, Microsoft Word, Team Leadership, Program Management, PowerPoint, Project Planning, Healthcare, Hospitals, Relationship Building, Sales Operations, Direct Sales, New Business Development, Social Marketing, Sales Process, Pre-sales, Salesforce.com, Sales Presentations, Retail Sales, International Sales, Hospital Pharmacy, Hospitality, Hospitality Industry, Hospital Medicine, Medical Billing, Medical Terminology, Medical Education, Medical-Surgical, Medical Records, Medical Coding, Medical Writing, Contract Negotiation, Contract Management, Contract Recruitment, Government Contracting, Contractors, Military, Military Operations
Education
Concorde Career College-Portland 2014 — 2015
Medical Assistant, Medical/Clinical Assistant
Concorde Career Colleges 2014 — 2015
Certified Medical Assistant, Medical Assisting
www.houseofgents.com February 2015 - Present
Verizon Wireless (Worldwide Wireless) January 2009 - September 2015
Skills
Online Retail, Fashion, Customer Service, Sales, Brand Development, Trendwatching, Visual Merchandising, Social Media, Social Networking, Training, Management, Team Building, Strategic Planning, Marketing, Leadership, Project Management, Social Media Marketing, Wholesale
Education
Rowan University 2000 — 2004
Bachelor's degree, Communication and Media Studies
Bishop Eustace Prep Hs 1994 — 1997
High School
WellStar Cobb Hospital December 2014 - Present
Verizon Wireless (Worldwide Wireless) June 2007 - May 2014
JPMorgan Chase September 2005 - April 2007
FedEx October 1999 - June 2002
Skills
Customer Service, Customer Satisfaction, Customer Retention, Clerical Skills, Team Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Customer Experience, Call Center, Telecommunications, Training, Troubleshooting, Technical Support
Education
Lincoln College of Technology-Marietta 2014 — 2015
applied science, Medical Billing, 3.50
Apple July 2015 - Present
Apple July 2015 - Present
Carmel Partners March 2013 - Present
Verizon Wireless (Worldwide Wireless) March 2014 - July 2015
The Ritz-Carlton Hotel Company LLC February 2012 - July 2012
Coopersmith's Pub and Brewery June 2010 - December 2011
Skills
Micros, Hospitality Management, Pre-opening, Hotel Management, Hotels, Leasing Apartments, Yield Management, Leadership, Property Management..., Hospitality, Revenue Analysis, Event Planning
Education
Colorado State University 2006 — 2012
Bachelor of Applied Human Science, Hospitality Management
LifeCenter Northwest August 2015 - Present
Greystar May 2015 - August 2015
MultiCare Health System September 2013 - January 2015
Eastside Family Medicine May 2009 - October 2010
Puget Sound Blood Center August 2007 - September 2008
Verizon Wireless (Worldwide Wireless) 2005 - 2006
Skills
Teamwork, Exceptional verbal, Verbal De-escalation, Timely Decision Making, Problem Solving, Organization, Prioritize Workload, Communication Skills, Computer Proficiency, Flexibility, Reasoning Skills, Phlebotomy, Surgical Technology, Medical Terminology, Vital Signs, Specimen Collection, Medical Records, Cpr Certified, Patient Education, Direct Patient Care, BLS, Aseptic Technique, Bloodborne Pathogens, EMR, Epic Systems, Critical Thinking, Sterilization, Universal Precautions, Medical Assisting, Glucose Testing, EKG, HIPAA, Medical Coding, Surgery, Drawing Blood, Quality Patient Care, Surgery Scheduling, Infection Control, Scrub, Human Anatomy, Blood Pressure, Surgical Assisting, Phlebotomists, Suturing, Spirometry, Medicine, Holter Monitor, Certified EKG Technician, Outpatient Surgery, Patient Support
Education
Renton Technical College 2012 — 2013
Associate of Arts and Sciences (AAS), Surgical Technology/Technologist
Bellevue Community College 2010 — 2012
General Education, Surgical Technology/Technologist
Pima Medical Institute-Renton 2008 — 2009
Certification, Medical Assistant
Quicken Loans May 2015 - Present
Verizon Wireless September 2013 - May 2015
Sprint December 2012 - August 2013
Verizon Wireless (Worldwide Wireless) January 2012 - November 2012
Wireless Vision, LLC May 2009 - April 2011
Wireless Toyz June 2007 - December 2008
Skills
Direct Sales, Sales, Customer Satisfaction, Sales Management, Customer Retention, Retail, Sales Operations, Customer Service, Cellular Communications, Telecommunications, Inventory Management, Team Building, Wireless, Team Leadership, New Business Development
Education
Macomb Community College 2005 — 2011
Law Enforcement, Criminal Justice and Corrections
Sterling Heights High School 2000 — 2004
Criminal Justice and Corrections
Leslie Patton & Associates 2009 - 2014
City of Prichard September 2007 - July 2013
City of Prichard July 2007 - September 2009
Mobile County Public School System August 2006 - August 2007
Verizon Wireless (Worldwide Wireless) March 2003 - November 2004
Alltel October 1997 - October 2002
Skills
Community Development, Management, Community Relations, Grant Administration, Board Leadership, Sales (B2B & B2C), Trainer, Marketing, Compliance, Budget Analysis &..., Inside Sales, Employee Relations, Performance Management, Workforce Development, Human Resources, Leadership, Organizational..., Policy, Program Management, Strategic Planning, Leadership Development
Education
Auburn University
Personnel Management
Capella University
MBA, Human Resources Management
Faulkner University
Bachelor's Degree, Business Administration
Faulkner University
Master's Degree, Management
NeighborWorks Institute
Community Sustainability
NeighborWorks Institute
Evaluating Strategies for Community Building
Texas A&M University
All-Hazards Preparedness
Maverick Enterprises, Inc. August 2015 - Present
Ukiah Unified School District September 2013 - August 2015
Beacon Law Group February 2013 - October 2013
Baynote March 2010 - December 2012
Barnes & Noble March 2009 - December 2009
Verizon Wireless (Worldwide Wireless) August 2000 - May 2001
Skills
Administrative Support, Outlook, Invoicing, Teamwork, Excel, PowerPoint, Word, Microsoft Office, Customer Service, Conferences, Scheduling, Independent, Microsoft Excel, Administrative..., Process Scheduler, Databases, Management, Microsoft Word, Sales, Technical Writing, Software Documentation, SaaS, CRM, Salesforce.com, Cloud Computing, Administrative...
Education
Gavilan College 2006 — 2007
English
Cabrillo College 2005 — 2006
English
Mendocino Jr College 1996 — 1998
Verizon Enterprise Solutions February 1999 - Present
Verizon Wireless (Worldwide Wireless) September 2003 - August 2004
Verizon Wireless (Worldwide Wireless) July 2002 - September 2003
Verizon Wireless (Worldwide Wireless) May 2000 - July 2001
Verizon Wireless (Worldwide Wireless) February 1999 - May 2000
Skills
Telecommunications, PMP, Wireless, Mobile Devices, Account Management, Cellular Communications, Salesforce.com, Managed Services, Sales Process, Direct Sales, Customer Retention, Customer Satisfaction, M2M, Unified Communications
Education
DeVry University Phoenix, AZ
Bachelor of Business Administration (B.B.A.)
Freedom Area High School
Little Guppies Childcare LLC May 2015 - August 2015
Jembetat Jewelry Gallery & Cafe October 2014 - May 2015
Verizon Wireless (Worldwide Wireless) June 2014 - October 2014
Starbucks August 2011 - May 2014
Walt Disney World August 2013 - January 2014
Fisher Pools & Supplies June 2011 - August 2013
Skills
Spanish-speaking, Customer Service, Sales, Presentations, Public Speaking, Experience Working with..., Efficent, Friendly Personality, Organization, Typing, Job Scheduling
Education
State University of New York College at Geneseo 2011 — 2014
Bachelor of Arts (B.A.), Communication, General
Elmira College 2010 — 2011
Bachelor of Arts (B.A.), Communication, General
Verizon Wireless (Worldwide Wireless) December 2010 - Present
Verizon Wireless August 2009 - December 2010
TMI Trailers, LLC September 2006 - April 2009
Arkansas Distributing Company December 2004 - September 2006
AllCall Wireless August 2001 - November 2004
Skills
Sales Management, Customer Retention, Telecommunications, Wireless, Customer Satisfaction, Call Center, Direct Sales, Sales, B2B, Account Management, M2M, Mobile Devices, Solution Selling, Cellular Communications, Customer Experience, Leadership, Managed Services, Sales Operations, Training, Networking, Call Centers
Education
Mid South Community College 1995 — 1999
Business Administration and Management, General, Honor Roll
Dyersburg State Community College 1996 — 1998
Girl Scouts of Kansas Heartland September 2014 - Present
Girl Scouts of Kansas Heartland June 2013 - August 2014
Verizon Wireless (Worldwide Wireless) November 2012 - March 2013
CoreFirst Bank & Trust June 2012 - October 2012
Angels Gate Cultural Center February 2012 - May 2012
Curves for Women January 2012 - May 2012
Los Angeles Orthopaedic Hospital November 2011 - February 2012
Mount Holyoke College February 2011 - May 2011
Angels Gate Cultural Center June 2010 - August 2010
The California League of Conservation Voters June 2009 - August 2009
Skills
Databases, Database Administration, Raiser's Edge, Foundation Center, Donor Solicitation, Sponsorship Relations, LOI, Research, Office Administration, Microsoft Office, iWork, Adobe Creative Suite, Banking, Event Planning, Event Management, Customer Service, Sales Operations, Fitness, Grant Writing, Leadership, Nonprofits, Fundraising, Volunteer Management, Community Outreach, Program Development, Social Media, PowerPoint, Outlook, Photoshop, Facebook
Education
Mount Holyoke College 2007 — 2011
Bachelor of Arts (B.A.), Religious Studies and Environmental Studies
Bishop Montgomery High School 2003 — 2007
High School Diploma
Verizon Wireless (Worldwide Wireless) September 2014 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Research, Project Management, Leadership, Network Design
Education
Kaplan University-Davenport Campus 2015 — 2019
Bachelor's Degree, Information Technology Security and Assurance
Turningstone Resort & Casino 2015 - Present
Bechtel Power Corporation August 2013 - September 2014
TruGreen 2011 - 2013
Dominick Falcone Agency 2008 - 2011
Verizon Wireless (Worldwide Wireless) 1998 - 2006
Skills
Site Acquisition, Microsoft Office, Contract Negotiation, Budgets, Supervisory Skills, Telecommunications, Team Building, Project Planning, Process Scheduler, Operations Management, Microsoft Project, MS Project, Contract Management, Construction Management, Construction, Negotiation, Project Management, Team Leadership, Management
Education
Onondaga Community College
Verizon Wireless (Worldwide Wireless) August 2014 - Present
Skanska USA Civil Inc. May 2014 - August 2014
Port City Apparel April 2013 - May 2014
Food Lion, LLC. April 2010 - April 2013
Campus Dining August 2011 - September 2011
Best Buy August 2007 - April 2008
Skills
Marketing Strategy, Market Research, Marketing Communications, Marketing, Merchandising, Research, Customer Service, Social Media Marketing, Time Management, Retail, Event Planning, Public Relations, Account Management, PowerPoint, Outlook, Organization, Microsoft Office 2007, Teamwork, Social Media, Sales, Leadership, Facebook, Microsoft Excel, Microsoft Office, CRM, Access, Data Entry, Inventory Management, Business Development, Online Marketing, Direct Sales, Administration, Telephone Skills, Fashion, Organizational..., Customer Support
Education
University of North Carolina at Wilmington 2009 — 2011
Bachelor's, Marketing
Cape Fear Community College 2006 — 2009
Associates, College Transfer- Business Administration
Self-Employed- Private Duty Nursing Services September 2012 - August 2014
Golden Living 2013 - 2014
NMS Healthcare May 2013 - July 2013
Verizon Wireless (Worldwide Wireless) September 2011 - August 2012
Skills
Customer Satisfaction, • Positive work ethic, • self-motivated, • people-orientated, • versatile, • reliable, quick learning, • tolerance flexible to..., Healthcare, Compassion, CPR Certified, Nursing, Customer Service, Data Entry, Critical Thinking, Infection Control, Time Management, Medical Terminology, Patient Safety, Telephone Skills, Clinical Research, Teamwork, Policy
Education
Montgomery College 2012 — 2012
Cna/Gna Certification, Family Practice Nurse/Nursing, N/A
Coca-Cola May 2015 - Present
FedEx Ground November 2013 - April 2015
Affordable Home Furnishings February 2006 - June 2012
Rent A Wheel February 2011 - March 2012
Rent A Center 2010 - 2011
Verizon Wireless (Worldwide Wireless) June 2005 - November 2006
Sitel 2001 - 2006
Skills
Sales Management
Education
Lamar Institute of Technology 1999 — 2001
Associate's degree, Computer Systems Networking and Telecommunications
Verizon Wireless December 2014 - Present
Verizon Wireless (Worldwide Wireless) February 2012 - Present
Einstein Brothers Bagels October 2009 - March 2011
WalMart October 2008 - October 2009
Education
Georgia Southern University 2008 — 2011
Marketing, Business Administration
Aflac July 2015 - Present
Self Employed November 2014 - Present
ADT October 2010 - October 2014
Verizon Wireless (Worldwide Wireless) February 2000 - May 2008
Aflac April 1997 - April 2005
Skills
Sales Management, Cold Calling, Customer Retention, Sales, Account Management, Team Building, Alarm Systems, Sales Process, Customer Satisfaction, Direct Sales, Customer Service, Management, Access Control, CCTV, New Business Development
Education
Francis Marion University 1993 — 1996
Bachelor of Science (BS), Elementary Education and Teaching
Clemson University 1991 — 1993
Leading Retail Company March 2015 - Present
Corporate Call Center October 2014 - Present
Land's End November 2013 - May 2014
Toyota of Grand Rapids March 2012 - May 2013
Grand Rapids Public Schools & PESG October 1999 - February 2012
Grand Rapids Public Schools October 1999 - February 2012
Behavioral Health Studies October 2011 - November 2011
Kathleen M. Dunne Attorney at Law December 2009 - April 2010
Verizon Wireless (Worldwide Wireless) March 2009 - September 2009
Skills
Computer Proficiency, Multi-line Phone, Teaching, Interviewing Skills, Receptionist Duties, Data Entry, Administrative Work, Creative Writing, Research, Sales, Instruction, Time Management, Clerical Skills, Training, Customer Service, Highly detail oriented, Filing, Critical Thinking, Lesson Planning, Interpersonal..., Team-oriented, Proofreading, Classroom Management, Leadership, Spanish, Phone Etiquette, Call Centers, Conflict Resolution, Interviews, Writing, Online Research, Recruiting
Education
Queen's University 1983 — 1992
Bachelor of Arts (B.A.), Psychology
Warner Bros. Entertainment Group of Companies September 2012 - Present
KIAH CW39 May 2010 - August 2011
Verizon Wireless (Worldwide Wireless) October 2005 - April 2010
Minacs USA January 2004 - October 2005
Ryder Distribution September 2000 - December 2002
Skills
Forklift Operator
Education
Los Angeles Film School 2013 — 2015
Bachelor of Arts (BA), Cinematography and Film/Video Production
Houston Community College 2011 — 2013
Associate's Degree, Cinematography and Film/Video Production, 3.0
SAHM January 2013 - Present
Imani Youth and Family Services July 2014 - April 2015
Parents In Community Action, Inc. September 2011 - May 2012
TEKsystems March 2011 - September 2011
USBank 2010 - 2011
Verizon Wireless (Worldwide Wireless) May 2006 - August 2008
T-Mobile 2005 - 2006
JcPenney Portrait Studio 2002 - 2005
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Research, Public Speaking, Team Leadership, Outlook, PowerPoint, Sales, Teaching, Data Entry, Training, Community Outreach, Leadership, Management, Fundraising
Education
Adler Graduate School 2014 — 2016
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services
Metropolitan State University 2012 — 2013
Bachelor of Arts (B.A.), Psychology
Minneapolis Community and Technical College 2010 — 2012
Associate of Science (A.S.), Child Development, 3.86
Southwest High School 1998 — 2002
Diploma, Education
Verizon Wireless (Worldwide Wireless) 2013 - Present
T-Mobile March 2010 - January 2013
ViSalus November 2011 - December 2012
NCI Building Systems, Inc. 2009 - 2011
Skills
Coaching, Customer Service, Sales, Leadership, Management, Team Building, Sales Management, Customer Satisfaction, Customer Experience, Telecommunications
Education
Northeast State Community College
Verizon Wireless (Worldwide Wireless) May 2015 - Present
Modis-HP April 2015 - Present
Independent Computer Technician March 2009 - Present
ITT Technical Institute May 2014 - April 2015
Manpower Inc. May 2013 - June 2013
Sam's Club March 2012 - August 2012
Midlands Technical College July 2009 - February 2011
Skills
Customer Service, Leadership, Computer Repair, Access, Data Entry, Computer Hardware, Computer Maintenance, Microsoft Office 2007, Windows, OS X, Social Networking, Facebook, Public Relations, Electronics, Windows 7, HTML, PowerPoint, Microsoft Office, Microsoft Word, Teamwork, Cashiering, Microsoft Excel, Troubleshooting, Outlook, Web Applications, Adobe Creative Suite, Internet Explorer, Google Chrome, Mozilla, Microsoft Office 2010, Printers, Windows XP Pro, Microsoft Office 2003, Information Technology, Windows Vista, Remote Desktop, Public Speaking, Photoshop, Social Media, Blogging, InDesign, Tutoring, JavaScript, Java, Telephone Skills, Google Maps, Networking, Ubuntu, Mac OS, Network Administration
Education
ITT Technical Institute 2013 — 2015
Associate's Degree, Network and System Administration/Administrator, 3.58
Midlands Technical College 2008 — 2012
Associate of Arts (A.A.), Computer and Information Sciences and Support Services
Dutch Fork High School 2004 — 2008
College Preperatory Diploma, Computers
G4S September 2012 - Present
Verizon Wireless (Worldwide Wireless) August 2007 - August 2012
Tweeter Home Entertainment February 2005 - August 2007
OfficeMax August 2002 - February 2005
Indian Waters Council, BSA June 2002 - July 2002
Skills
Microsoft Office, Management, Sales, Leadership, Training, Research, English, Mobile Devices, Customer Service, Project Management, Strategic Planning, Marketing, Team Building, Social Media, Physical Security, Process Improvement, Security Clearance, Account Management, Team Leadership, Customer Satisfaction, Sales Management, Public Speaking, Emergency Management, Sales Process, Direct Sales, Event Planning, Public Relations, Customer Relations, Fundraising, Supervisory Skills, Problem Solving, Nonprofits, Networking, Budgets, Surveillance, Pricing, New Business Development, Community Outreach, Solution Selling, Sales Operations, Microsoft Excel, Customer Retention, Inventory Management, Cold Calling, Security Operations, Security
Education
University of Phoenix 2010 — 2012
Business Administration and Management, General
University of South Carolina-Columbia 2004 — 2008
Mass Communication/Media Studies
Midlands Technical College 2002 — 2004
Business Administration and Management, General
Florida Department of Children and Families 2012 - Present
Verizon Wireless (Worldwide Wireless) January 2000 - August 2011
Education
Jack Welch Management Institute
Master of Business Administration (M.B.A.), Business Management, 3.0
Remington College-Tampa Campus
Bachelor’s Degree, Organizational Business Management, 4.0
Verizon Wireless September 2006 - Present
Verizon Wireless (Worldwide Wireless) November 2004 - August 2006
Verizon Wireless (Worldwide Wireless) November 2003 - November 2004
PracticeWorks May 1993 - March 2002
Skills
Enterprise Software, Technical Support, Telecommunications, Troubleshooting, Wireless
Education
Cosumnes River College 1995 — 2000
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
US Army March 2014 - Present
Kaiser Permanente October 2006 - Present
1HRSC June 2013 - October 2013
ARCENT G1 June 2013 - September 2013
Arcent G1 November 2012 - June 2013
Verizon Wireless (Worldwide Wireless) July 2004 - October 2006
Subway August 2000 - June 2004
Skills
Active DoD Secret..., Team Building, Leadership, Human Resources, Medical Assisting, Strategic Human..., Team Leadership, Microsoft Office, Customer Service, Human Resource..., Resiliency, Military Training, Training & Development, Medical Records, Office Administration, Office Management, Front Office Support, Front to Back Office, Social Promotion, Microsoft Excel, Operations Management, Logistics Management, Financial Analysis, Financial Reporting, Medical Billing, Social Networking, Social Media Marketing, social, Social Media, Medical Coding
Education
American Military University 2012 — 2016
Bachelors of Science, Public Health
Sacramento City College 2008 — 2009
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Verizon Wireless (Worldwide Wireless) April 2013 - Present
Verizon Wireless October 2010 - Present
Verizon Wireless October 2007 - September 2010
Skills
Telecommunications, Customer Retention, Sales Management, Complex Sales, Consultative Selling..., Program Management, Wireless Networking, Account Management, Sales Operations, B2B, Solution Selling, Team Leadership, Wireless, Strategic Partnerships, Customer Satisfaction, Marketing, Sales, Enterprise Software, Entrepreneurship, Leadership, Management, Sales Presentations, Strategy
Education
Cal State Fullerton 2000 — 2002
Business Adminstration
Verizon Wireless (Worldwide Wireless) February 2015 - Present
Verizon Wireless (Worldwide Wireless) July 2014 - Present
ComputerGuys June 2006 - Present
A-1 Airport Limousine Service, Inc. August 2012 - July 2014
American Coach Limousine June 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Windows, Research, Outlook, Accounts Receivable, Employee Relations, Human Resources, Organizational..., Policy, Office Management, Administrative..., Office Administration, Administration, Time Management, Telephone Skills
Education
Triton College 2013 — 2015
Human Resource Management
College of DuPage
Paralegal Studies
Northwestern College
Paralegal Studies
Verizon Wireless (Worldwide Wireless) August 2005 - Present
Skills
Call Centers, CDMA
Education
University of Phoenix 2008 — 2010
Master's degree, Busines and Human Resource Management
Bloomsburg University of Pennsylvania 2000 — 2005
BSBA in Marketing, Marketing
Revalor Consulting Group October 2014 - Present
Landoftechnology.com May 2013 - Present
44 Technology Enterprises June 2010 - October 2014
NVR, Inc. November 2013 - April 2014
USA TODAY February 2013 - November 2013
Verizon Wireless (Worldwide Wireless) January 2012 - April 2012
PwC March 2012 - 2012
Skills
Mobile Technology, Market Research, Social Media, Telecommunications, New Business Development, Social Media Marketing, Windows, Negotiation, Troubleshooting, Mobile Communications, Mobile Marketing, Mobile Applications, Mobile Devices, Mobile Internet, Mobile Design, User Interface, Management Consulting, Database Management, Strategic Planning, Customer Relations, Marketing Strategy, Microsoft Office, PowerPoint, Wireless, Marketing Communications, Technical Recruiting, Integrated Marketing, Search, New Media, Problem Solving, Public Relations, Public Speaking, Customer Service, Android, Social Networking, Management, Consulting, Marketing, Integration, Business Intelligence, Information Technology, Training, Leadership
Education
George Mason University 2003 — 2007
BS
Google University
Google Apps Certified Deployment
Google University
Google Apps For Education Basic
Google University
Google Web Academy Online Basics
Verizon Wireless April 2012 - January 2014
Verizon Wireless January 2011 - April 2012
Verizon Wireless September 2000 - January 2011
Verizon Wireless November 1999 - September 2000
Verizon Wireless August 1998 - November 1999
Verizon Wireless (Worldwide Wireless) May 1996 - August 1998
Skills
4G, Cellular Communications, Telecommunications, Wireless, CDMA, Lean Six Sigma, RF, VoIP, RF Engineering, WiMAX, Mobile Devices, Microwave, Vendor Management, Fiber Optics, Product Management, Cross-functional Team..., T1, Wireless Networking, System Deployment, Computer Network..., Network Design, LTE, Mobile Technology, Mobile Communications, Troubleshooting, SS7, GSM, IP, Direct Sales, Towers, Ethernet, EVDO, Backhaul, Optical Fiber, Integration, Process Improvement, UMTS
Education
Central Connecticut State University
Dean College
Hale Ray
Aureus Health Services September 2014 - Present
Kadmon Pharmaceuticals April 2013 - September 2014
PDI/Ferring April 2012 - February 2013
Takeda Pharmaceuticals June 2000 - January 2012
TAP Pharmaceuticals 2000 - 2012
Verizon Wireless (Worldwide Wireless) August 1997 - June 2000
Skills
Pharmaceutical Sales, Managed Care, OB/GYN, Diabetes, Primary Care, Gynecology, Allergy, Pharmaceutical Industry, Internal Medicine, Oncology, Psychiatry, Sales Effectiveness, Hospital Sales, Managed Markets, Gastroenterology, New Business Development, Business Analysis, Ear nose and throat, Pediatrics, Hepatitis C, Hepatology
Education
Baker College of Owosso 1995 — 1997
BBL, Business, 4.0
Ferris State University
Associate of Arts (A.A.), Juvenile Corrections
Verizon Wireless (Worldwide Wireless) July 2014 - Present
Verizon Wireless July 2014 - Present
Casey United Methodist Church 2005 - 2009
Ann Johnson 2005 - 2009
Skills
Microsoft Word, Microsoft Excel
Education
Northern Illinois University 2009 — 2013
Bachelor of Arts (B.A.), Political Science
UnitedHealth Group February 2015 - Present
Lane Bryant November 2013 - September 2014
Catamaran RX (formerly known as Catalyst RX) 2010 - 2012
SunTrust 2007 - 2009
Caremark 2006 - 2007
United Methodist Publishing House 2005 - 2006
Verizon Wireless (Worldwide Wireless) 2003 - 2004
AT&T (formerly known as BellSouth) 1993 - 2003
Skills
Medicare Part D, Pharmacy, Pharmacy Benefit..., Healthcare, Pharmaceutical Industry, Clinical Research, Managed Care, Customer Service, Medication Therapy..., Customer Satisfaction, Mentoring, Microsoft Excel, Sales, Team Building, PowerPoint, Training, Coaching
Education
National College of Business and Technology-Nashville 2003 — 2005
Associate of Science (A.S.), Business Administration and Management, General
Verizon Wireless April 2015 - Present
Verizon Wireless November 2010 - April 2015
Verizon Wireless (Worldwide Wireless) March 2009 - November 2010
Duracite May 2006 - January 2009
Penguin Computing May 2000 - January 2006
Skills
Proficient with all..., Customer Satisfaction, Team Leadership, Management, Wireless, Telecommunications, Team Building, Customer Experience, Teamwork, Troubleshooting, Mobile Devices, Call Centers, Cellular Communications, Technical Support, Customer Service, Customer Retention
Education
Bellevue University 2014 — 2016
Bachelor’s Degree, Customer Service Support/Call Center/Teleservice Operation, A
University of Phoenix 2002 — 2006
Associate’s Degree, Criminalistics and Criminal Science, B
Richard Bland College of the College of William and Mary 1992 — 1993
Pathology/Pathologist Assistant
Ferrum College 1991 — 1992
Pathology/Pathologist Assistant
Verizon Wireless October 2011 - Present
Verizon Wireless (Worldwide Wireless) June 2006 - October 2011
Verizon Wireless 2001 - 2002
Verizon Wireless 1998 - 2000
Skills
Telecommunications, Wireless, Solution Selling, Sales Process, Cross-functional Team..., Customer Experience, Customer Retention, Mobile Devices
Education
DeVry University-Georgia
Bachelor's degree, Technical Management
Verizon Wireless (Worldwide Wireless) January 2014 - Present
Verizon Wireless March 2003 - Present
Paychex October 2000 - February 2003
The Sutherland Group April 1999 - October 2000
Skills
CompTIA A+ Certification, Troubleshooting, Technical Support, Computer Hardware, Training, Wireless, Customer Service, Team Building, A+ Certified, Windows XP Pro, Help Desk Support, Microsoft Certified..., Sales, Team Leadership, Leadership, Customer Retention, Customer Experience, Mobile Devices, Process Improvement, Blackberry, Networking, Customer Satisfaction, Telecommunications, Wireless Networking
Education
Pima Community College 2009 — 2010
Information Technology, Information Technology
Bellevue University 2008 — 2009
PRSM
Dish Network July 2014 - Present
Favorite Healthcare Staffing January 2014 - July 2014
Forrest T. Jones March 2013 - January 2014
USC Consulting Group February 2011 - March 2013
Friends Alumni Advisory Board September 2009 - September 2012
Verizon Wireless (Worldwide Wireless) August 2010 - November 2010
Skills
Marketing, Inventory Management, Microsoft Excel, Purchasing, Microsoft Office, Proposal Writing, Finance, Database Administration, File Management, Economics, CRM, Customer Service, Team Building, Strategic Planning, Sales, Coaching, Sales Management, Team Leadership, Change Management, Process Improvement, Leadership, Management, Project Management, Operations Management, Project Planning
Education
Friends University 2009 — 2011
Master's, Business Administration
Friends University 2008 — 2009
Bachelor's, Organizational Management and Leadership
Kansas State University 2003 — 2007
Education
Verizon Wireless (Worldwide Wireless) October 2010 - Present
Verizon February 2001 - October 2010
Education
East Tennessee State University 1980 — 1980
Engineering
Pearl River Junior College 1978 — 1979
Associate of Sicence, Drafting
Fort Bend ISD July 2015 - Present
Houston ISD August 2014 - July 2015
Houston ISD June 2013 - July 2014
Houston Independent School District January 2007 - June 2013
Houston Area Association for Bilingual Education 2009 - 2013
Alief ISD August 2004 - 2006
Houston ISD August 2001 - May 2004
Verizon Wireless (Worldwide Wireless) January 2001 - July 2001
Hispanic Air Conditioning and Heating May 1998 - December 2000
Giro Comunicaciones January 1995 - April 1998
Skills
Early Childhood..., Curriculum Design, Curriculum Development, Educational Leadership, Classroom, Classroom Management, Teacher Training, Lesson Planning, Teaching, Educational Technology, Tutoring, Staff Development, ESL, Coaching, Instructional Design, Event Planning, Elementary Education, Leadership Development, Smartboard, Differentiated..., Teaching English as a..., K-12
Education
The University of Texas at Austin 2011 — 2013
Master of Education (M.Ed.), Educational Leadership and Administration, General
Houston Baptist University 2007 — 2009
Master of Education (M.Ed.), Bilingual and Multilingual Education
Universidad Fundación de Bogotá Jorge Tadeo Lozano 1990 — 1995
Journalism-Mass Media Production, Mass Communication/Media Studies
Verizon Wireless (Worldwide Wireless) May 2015 - Present
Deloitte U.S. India offices May 2013 - May 2015
e-Data Experts, Inc November 2011 - April 2013
Broadridge Financial Solutions January 2011 - November 2011
Broadridge Financial Solutions April 2008 - January 2011
IBS Software Services August 2006 - March 2008
Skills
T-SQL, JavaScript, jQuery, EJB, J2EE Application..., JSON, Business Intelligence, Weblogic, Business Analysis, AJAX, Design Patterns, Spring, hibernate, Struts, Facelets, ETL, Maven, Web Applications, Java, JSP, Software Project..., WebLogic, Consulting, Core Java, Java Enterprise Edition
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Computer Science and Information Technology
Verizon Wireless (Worldwide Wireless) June 2009 - Present
Dialogue Marketing February 2006 - March 2009
Convergys November 2001 - April 2005
Skills
Spanish Fluency, Management, Lead Generation, Call Center, Team Leadership, Customer Service, Leadership, Leadership Development, Customer Experience, Call Centers, Customer Retention, Customer Satisfaction, Training, Account Management, Team Building, Troubleshooting, Salesforce.com, Telecommunications
Education
Arizona State University 2012 — 2016
Utah Valley University 2000 — 2008
Medical Transporation Management January 2013 - Present
KnowledgeLake July 2011 - May 2012
Verizon Wireless (Worldwide Wireless) 2001 - 2002
Verizon Wireless (Worldwide Wireless) 1999 - 2001
Verizon Wireless 1998 - 1999
Skills
Recruitment/Retention, Employee Relations, Interviewing, Hiring, Administration, Payroll, Compliance, Labor Relations, PeopleSoft, HR Policies, Performance Appraisal, College Recruiting, Technical Recruiting, Supervisory Experience, Exit Interviews, New Hire Orientations, Union Contracts, Inside Sales, Direct Sales, Account Management, Team Leadership, Marketing Strategy, Direct Marketing, Customer Retention, Customer Service, Customer Loyalty, Presenter, Sales Presentations, IT Recruitment, Internet Recruiting, Union Avoidance, Union Employees, Labor Contract...
Education
Missouri State University 1988 — 1992
Bachelors degree, Business
Verizon Wireless (Worldwide Wireless) July 2011 - Present
Verizon Wireless (Worldwide Wireless) April 2008 - July 2011
Verizon Wireless (Worldwide Wireless) May 2005 - April 2008
Verizon Wireless (Worldwide Wireless) September 2003 - May 2005
Verizon Wireless (Worldwide Wireless) May 2001 - September 2003
Verizon Wireless January 2000 - May 2001
Education
Georgia State University 1995 — 1999
BA, Political Science
University of Lagos 1990 — 1994
Law
International School Lagos 1985 — 1989
St Mary's Private Catholic School 1978 — 1984
Town of Wayland, MA February 2014 - Present
City of Medford, Medford, MA 02155 April 2007 - February 2014
City of Medford, Medford, MA 02155 2004 - 2007
Leading Indicator Systems 2003 - 2004
Verizon Wireless (Worldwide Wireless) 2001 - 2002
Digital Equipment Corp. 1981 - 2000
Skills
Grants, Financial Analysis, Microsoft Excel, Microsoft Office, Analysis, Strategic Planning, Risk Management, Budgets, Customer Service, Policy, Government, Change Management, Project Management, Accounting, Financial Reporting, Research, Microsoft Word, PowerPoint, Public Speaking, Management, Business Analysis
Education
Boston University
Bachelor of Science (B.S.), Management Studies
Verizon March 2015 - Present
Verizon September 2010 - March 2015
Verizon Wireless September 2008 - September 2010
Verizon January 2006 - June 2008
Verizon Wireless (Worldwide Wireless) September 1997 - June 2002
Hallmark Cards May 1990 - September 1997
Skills
Management, Process Improvement, Internal Audit, Auditing, Financial Analysis, Leadership, Sarbanes-Oxley Act, Telecommunications, Forecasting, Financial Reporting, Corporate Finance, Strategic Planning, Accounting, SEC Filings, Risk Management, Internal Controls, Strategy
Education
Oklahoma City University
Bachelor of Science (B.S.), Accounting
Rockhurst University
Master of Business Administration (MBA)
Verizon Wireless (Worldwide Wireless) October 2012 - March 2013
Allstate January 2012 - August 2012
Traffic Ticket Defenders May 2009 - November 2011
Davy's Locker January 2006 - October 2010
Stake Out Bar and Grill June 2005 - March 2006
The Liquor Company May 1995 - March 2005
Skills
Call Center, Technical Support, Bartending, Bar Management, Gaming, Office Management, Office Administration, Front Office, Back Office, Data Entry, Telephone Skills, Management, Team Leadership, Schedules, Inventory, Inventory Analysis, Food Service, Food & Beverage, Waitressing, Legal, Consultation, Calendaring, Legal Writing, Windows 7, Microsoft Word, Microsoft Excel, Outlook, Maximizer, SEO, Web Content, Writing, News Writing, Creative Writing, Customer Service, Customer Experience, Customer Support, Call Centers, Customer Satisfaction, Wireless, Telecommunications, Troubleshooting, Customer Retention, Insurance, Property & Casualty..., Claims Handling, Claims Resolution
Education
New Mexico State University 1991 — 1997
New Mexico State University 1991 — 1997
Verizon Enterprise Solutions Group January 2012 - Present
Verizon Wireless (Worldwide Wireless) February 2007 - December 2011
Verizon Wireless January 1996 - February 2007
Skills
Outlook, Administrative..., Customer Service, Microsoft Office, Office Management, Data Entry, Microsoft Excel, Travel Arrangements, Expense Reports, PowerPoint, Spreadsheets, PeopleSoft, Process Scheduler, Customer Satisfaction, Microsoft Word, Calendaring, Lotus Notes, Access, Visio, Call Center
Education
Barry University
St. John's University
University of Phoenix January 2009 - Present
Madison School District 2010 - 2011
Creighton School District 2006 - 2010
University of Phoenix 2005 - 2006
Verizon Wireless (Worldwide Wireless) 2004 - 2005
Takabout Wireless 2002 - 2004
Digitell 2001 - 2002
Skills
Adult Education, Higher Education, Critical Thinking, Teaching, Program Development, Public Speaking, Sales, Customer Service, Customer Oriented, Customer Support, Negotiation, Social Media, Social Skills
Education
University of Phoenix 2005 — 2006
Master of Arts (M.A.), Education
Northern Arizona University 2000 — 2004
Bachelors, Psychology
ACI Worldwide October 2013 - June 2014
AT&T March 2013 - October 2013
Hewlett-Packard July 2011 - November 2012
Verizon Wireless (Worldwide Wireless) October 2010 - March 2011
Wachovia a wells fargo company March 2010 - October 2010
Starwood Hotels & Resorts Worldwide, Inc. December 2007 - March 2010
Tata Consultancy Services February 2002 - 2007
PATNI June 2000 - January 2002
Education
Babasaheb Bhimrao Ambedkar University 1997 — 2000
BE, Computers
Jawaharlal Nehru Engineering college
Sharda Mandir Aurangabad
Verizon Wireless (Worldwide Wireless) August 2015 - Present
Verizon Wireless August 2015 - Present
Miller's Ale House Restaurants March 2015 - September 2015
Comcast Cable September 2010 - September 2014
Brown Academy 2009 - 2010
Source Interlink Companies 2006 - 2008
Skills
Sales, Team Building, Customer Service, Coaching, Social Networking, Retail, Team Leadership, Direct Sales, Training, Microsoft Office, Operations Management, Project Management, Web Design, Sales Process, Call Centers, Entrepreneurship, New Business Development, Small Business, Customer Satisfaction, Sales Management, Outlook, Social Media, Merchandising, Microsoft Excel, Team Management, Strategic Planning, Employee Training, Teamwork, Sales Operations, Management, Networking, Leadership Development, Inventory Management, Cold Calling, Time Management, Customer Experience, Customer Retention, Leadership, Strategy
Education
American InterContinental University 2007 — 2009
AABA, Business Administration and Management, General
Verizon September 2014 - Present
J. Michael's Philly Deli January 2002 - Present
WebAssign August 2012 - October 2014
GSK February 2013 - August 2013
Verizon Wireless (Worldwide Wireless) February 2011 - April 2012
Arc of NC June 2009 - September 2010
Skills
Customer Service, Microsoft Office, Troubleshooting, Microsoft Word, Microsoft Excel, Data Entry, Sales, PowerPoint, Social Media, Windows 7, Leadership, Windows, Account Management, Social Networking, Marketing, OS X, Customer Satisfaction, Training, Management
Education
Stevens-Henager College-Murray 2013 — 2015
Master of Science (M.S.), Healthcare Informatics, 3.91
Full Sail University 2010 — 2011
MFA, Media Design
University of Phoenix 2008 — 2010
Bachelor of Science, Information Technology/Multimedia and Visual Communication
Cape Fear Community College 2004 — 2006
Associates of Arts, General Studies
Wake Technical Community College
Networking and Virtualization
Verizon Wireless (Worldwide Wireless) 2009 - Present
Verizon July 2012 - October 2014
Skills
Account Management, Vendor Management, Management
Education
La James International College-Iowa City 1999 — 2000
Cosmetology
Bellevue University
Teva Pharmaceuticals January 2015 - Present
Merck December 2005 - January 2015
Heraeus 2000 - 2005
Verizon Wireless (Worldwide Wireless) 1996 - 2000
Skills
Pulmonology, Pharmaceutical Sales, Pharmaceutical Industry, Managed Care, Sales Operations, Cardiology, Endocrinology, Sales Effectiveness, Sales Presentations, Urology
Education
Appalachian State University 1992 — 1996
Bachelor's Degree, Communications
Verizon Wireless (Worldwide Wireless) November 2010 - Present
Jim Reed Automotive December 2009 - October 2010
Walgreens October 2007 - December 2009
Skills
Customer Service, Marketing, Account Management, Strategic Planning, Team Building, Sales, Social Media, Social Media Marketing, Microsoft Office, Coaching, Sales Management, Direct Sales, Leadership, Event Planning, Marketing Strategy, Public Speaking
Education
Ashford University
BA, Business Administration
Verizon Wireless (Worldwide Wireless) September 2012 - Present
Brown-Wilson Group d/b January 2008 - July 2010
Electronic Medical Record May 2006 - January 2008
Skills
Call Center, Troubleshooting, Management, Customer Support, Active Directory, Windows 7, Customer Experience, System Administration, Computer Hardware
Education
Middle Tennessee State University 2011 — 2013
Information Technology
University of Toledo 2008 — 2011
Associate of Business, Information Systems and Support
Paychex August 2010 - Present
Verizon Wireless (Worldwide Wireless) July 2004 - August 2010
Skills
Sales, Salesforce.com, Cold Calling, Customer Service, Management, Sales Management, Customer Retention, Sales Process, Leadership, B2B
Education
Clearwater Christian College 1989 — 1993
BS, Business Administration
Clearwater Christian College 1989 — 1993
BS Business Administration, Business Administration and Management, General
teleNetwork May 2014 - Present
Verizon Wireless (Worldwide Wireless) November 2006 - April 2013
US Navy July 1997 - January 2004
Skills
Cryptologic Technician, Unix, Active Directory, BMC Remedy Ticketing...
Education
Kaplan University 2008 — 2011
Bachelor of Science, Networking
Passaic County Technical High School 1993 — 1997
Randstad Technologies US 2014 - May 2014
Teksystems June 2013 - August 2013
Technisource July 2012 - December 2012
Randstad May 2012 - July 2012
Verizon Wireless (Worldwide Wireless) November 2004 - August 2011
EarthLink January 2000 - March 2004
MetroOne Telecommunications November 1997 - January 2000
Skills
Call Centers, Troubleshooting, Software Documentation, Technical Support, Training, Process Improvement, Networking, Management, Help Desk Support, Team Building, Operating Systems, Time Management, Customer Service, Employee Training, Wireless
Education
Heald College 1986 — 1988
none, Computer Programming
Express Scripts January 2015 - Present
Verizon Wireless June 2010 - May 2014
Verizon Wireless November 2007 - June 2010
Verizon Wireless (Worldwide Wireless) February 2005 - November 2007
Verizon Wireless January 2002 - February 2005
Skills
Telecommunications, Operational Efficiency, Project Management, Business Analysis, Forecasting, Data Analysis, Economics, Wireless, Analysis, Mobile Devices, Writing, Editing, Social Media, Operations Management, MS Office, Troubleshooting, Technical Writing
Education
California University of Pennsylvania 1999 — 2000
Master's degree, Social Science (Political Science/Research Track)
Grove City College 1995 — 1999
Bachelor's degree, Economics/Political Science
JPMorgan Chase & Co. October 2014 - Present
Bank of America May 2013 - October 2014
Verizon Wireless (Worldwide Wireless) January 2013 - April 2013
Novartis November 2011 - December 2012
Blue Cross Blue Shield Association April 2010 - November 2011
Skills
Business Analysis, Management, Project Management, Troubleshooting, Active Directory, Security, Windows Server, Business Intelligence, Cognos, Business Objects
Education
Queensborough Community College 2004 — 2006
Associate's Degree, Business Administration and Management, General
John adams High School 2001 — 2004
High School
Verizon Wireless (Worldwide Wireless) May 2008 - Present
EMS Marketing November 2006 - May 2008
Education
Baker College of Clinton Township 2005 — 2009
Associate's degree, Business Administration and Management, General
Verizon Wireless (Worldwide Wireless) May 2013 - Present
Verizon Wireless June 2008 - May 2013
Joe Keim Builders April 2005 - April 2008
Lord and Essex March 2003 - April 2005
Highland Real Estate June 1999 - December 2002
Skills
Quickbooks, People soft, Visio, Microsoft Project, Legal document prep, Property Divisions, Ability to Read..., Journal Entries, Month End Close, Web site Updates, Administrative..., Training, Benefits Administration, FMLA, HRIS, Hiring, Office Management, Expense Reports, Spreadsheets, PeopleSoft, Customer Satisfaction, Administration, Analysis, Team Building, Telecommunications, Time Management, Administrative..., Customer Retention, Customer Service, Team Leadership, Wireless, QuickBooks, Leadership, Management
Education
American InterContinental University 2012 — 2014
Human Resources, Human Resources Management/Personnel Administration, General
Almeda University 1999 — 2003
Bachelor of Science (BS), Business Administration, 3.5
CareFusion October 2006 - Present
MIDLAND CREDIT MANAGEMENT 2003 - 2006
Verizon Wireless (Worldwide Wireless) October 1997 - July 2002
Pacific Bell 1980 - 1995
Skills
Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Teaching, Budgets, Strategic Planning, Negotiation, Troubleshooting, Process Improvement, Technical Support, Customer Satisfaction, Team Leadership, Software Documentation, Lean Six Sigma, Cross-functional Team..., Leadership, Analysis, Quality Assurance
Education
National University 1993 — 1999
Master Masters Degree,, Management Emphasis, 3.8
National Universtiy 1993 — 1999
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Comcast Cable August 2011 - Present
Verizon Wireless (Worldwide Wireless) August 2010 - August 2011
Skills
Management, Customer Service, Technical Support, Public Speaking, Office Administration, Computers, Creative Writing
Education
Chattahoochee Technical College 2008 — 2011
Cosmetology/Cosmetologist, General
Utica High School 1999 — 2003
High School Diploma, Education
Philips Respironics September 2005 - November 2011
Verizon Wireless (Worldwide Wireless) May 2004 - September 2005
Skills
Customer Service, Call Centers, Customer Satisfaction, Outlook, Medical Devices, Networking
Education
ITT Technical Institute-Pittsburgh 2002 — 2004
Associate's degree, Computer and Electronics Engineering Technology, 3.8
Verizon Wireless (Worldwide Wireless) December 2013 - Present
U.S. Cellular December 2006 - December 2013
U.S. Cellular June 2004 - December 2006
U.S. Cellular June 2002 - June 2004
U.S. Cellular September 2000 - June 2002
Skills
Microsoft Office, Revenue Assurance, Telecommunications, NetMeeting, Billing Systems, Project Management, Analysis Reports, User Acceptance Testing, Visio, Curriculum Development, Access, Training, Call Centers
Education
University of Phoenix
Bachelor' of Science, Business and Finance
University of Phoenix
Associate of Arts (A.A.), Business Management and Finance
Rogers State University 1987 — 1998
Busniess Management
Verizon Wireless (Worldwide Wireless) May 2014 - Present
Verizon Wireless April 2013 - May 2014
Verizon October 2011 - April 2013
Verizon Wireless April 2010 - October 2011
Verizon Wireless May 2007 - April 2010
Verizon Wireless 2006 - 2007
Verizon Wireless 2005 - 2006
Skills
Fraud Detection, Fraud Prevention, Corporate Fraud..., Order Processing, Access, Accurint, Workflow Management, IFD, ENFORCE, E-Credit, E-Oscar, Customer Service, Customer Experience, Customer Support, Customer Retention, Technical Support, Microsoft Office, Accounts Receivable, Account Maintenance, Sales, Administrative Functions, Executive Calendar..., Travel Management, Expense Reports, Meeting Scheduling, Supply Ordering, Customer Satisfaction
Education
Devry University 2012 — 2016
Bachelors of Business Administration
Kaplan University 2010 — 2010
Project Management Certification, Project Management
Verizon January 2005 - Present
Verizon Wireless (Worldwide Wireless) 2005 - Present
Skills
Management, Program Management, Project Management, Business Analysis, Integration, Requirements Analysis, Telecommunications, Vendor Management, Process Improvement, Software Project..., Project Planning, SDLC, Team Leadership, PMP, Leadership, ITIL, Business Process..., IT Strategy, Business Intelligence, CRM, Mobile Devices, Wireless
Education
Southern Illinois University, Carbondale 1987 — 1989
Bachelor of Science (BS), Interior Architecture
Guilford High School 1983 — 1987
National Louis University
Bachelor's Degree, Business Administration, Management and Operations, 3.89
Verizon Wireless (Worldwide Wireless) November 2013 - April 2014
Ronald Reagan Presidential Library Foundation July 2013 - November 2013
Go Green Leads 2013 - 2013
Lab Laundry February 2012 - December 2012
The American Board of Trial Advocates December 2009 - May 2010
Braemar Country Club January 2005 - November 2009
WellPoint February 1999 - October 2000
Skills
Bilingual, Spanish, Microsoft Office, Proficient Typing Skills
Education
California State University-Northridge 2009 — 2011
Bachelor of Science (BS), Recreation and Tourism Management
Moorpark College 1997 — 2000
Associate's degree, General Studies
Verizon Wireless (Worldwide Wireless) 2014 - Present
Endeavor Telecom March 2013 - November 2013
Education
Keller Graduate School of Management of DeVry University 2014 — 2018
Communications, Information Technology Project Management
DeVry University
Network Communications Management, Information Technology
HMSHost April 2008 - Present
Verizon Wireless (Worldwide Wireless) March 2004 - April 2008
Adecco Staffing, USA November 2002 - March 2004
Skills
Food & Beverage, Restaurants, Menu Development, Restaurant Management, Food Service, Fine Dining, Food, Hospitality Management, Hospitality, Culinary Skills
Education
DeVry University 2000 — 2003
Bachelor's degrees, Telecommunications Management
Robert Morris College 1992 — 1994
Associate of Arts and Sciences (AAS), Accounting and Business/Management
Verizon Wireless (Worldwide Wireless) June 2011 - July 2012
PNC May 2010 - August 2010
Ukrops's Grocery Store November 2003 - August 2007
Education
North Carolina Agricultural and Technical State University 2007 — 2011
Bachelor's degree, Marketing (sales), 3.65
Geauga County March 2014 - Present
Verizon Wireless (Worldwide Wireless) January 2011 - February 2013
KeyCorp February 2003 - December 2010
Skills
Customer Service, Direct Sales, Telecommunications, Account Management, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Solution Selling, Wireless
Education
Cleveland State University 1997 — 2007
Bachelor of Business Administration (BBA), Business Administration, Management and Operations