Viking Cruises
Viking Cruises is a cruise line providing river and ocean cruises, with operations based in Basel, Switzerland. It has two divisions, Viking River Cruises and Viking Ocean Cruises. Customer service: 1 (877) 668-4546 Headquarters: Los Angeles, CA CEO: Torstein Hagen (1997–) Founder: Torstein Hagen Founded: 1997 Number of employees: 5,000
Viking Cruises List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Viking Cruises. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Viking Cruises Employees
EF Educational Tours February 2015 - Present
Viking River Cruises March 2011 - Present
Viking Cruises July 2010 - March 2011
Skills
Customer Service, Project Management, Online Marketing, Tourism, Product Marketing, Marketing Management, Travel Management, Direct Marketing, Marketing, Brand Management, Copywriting, Customer Retention, Hospitality, Event Management, Recruiting, Phone Etiquette
Education
UCLA
Bachelors, Linguistics and Spanish
Viking Cruises October 2013 - Present
InsuranceFiles August 2011 - October 2013
InsuranceLeads.com August 2008 - June 2011
West Coast Lending July 2006 - April 2008
Skills
Customer Service, Online Marketing, Account Management, Lead Generation, Insurance, Sales Management, New Business Development, Customer Relations
Education
Glendale High School 2001 — 2005
High School Diploma, GED
Glendale Community College
Viking Cruises September 2013 - Present
Queertrip.com June 2008 - Present
Topher Design June 2008 - Present
American Travel Associates February 2005 - July 2013
Skills
Advertising, Logo Design, Business Strategy, Social Networking, Strategic Planning, Fashion, Web Design, Brand Development, Online Marketing, Email Marketing, Graphics, Social Media Marketing, Social Media, SEO, Marketing Strategy, Event Management, Event Planning, Graphic Design, SEM, Facebook, E-commerce, Blogging, Business Planning, Video, Customer Service, Entertainment
Education
Los Angeles Pierce College 2003 — 2005
Communication, General
California State University-Northridge 2002 — 2003
Bachelor's degree, Communication and Media Studies
Viking Cruises July 2015 - Present
Disney Cruise Line July 2014 - March 2015
Sweet Hospitality Group March 2014 - June 2014
Busch Gardens Williamsburg June 2011 - October 2013
Joe Lamb Jr. & Associates May 2013 - August 2013
Skills
Jazz Dance, Musical Theatre, Ballet, Classical Ballet, Tap Dance, Partnering, Contemporary Dance, Teaching, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Time Management, Photoshop, Public Speaking, Strategic Planning, Tap, Dance
Education
Oklahoma City University 2009 — 2013
Bachelor of Performing Arts, Dance Performance
University of North Carolina School of the Arts 2007 — 2009
High School Diploma, Dance
Viking Cruises April 2014 - Present
NHTI, Concord Community College January 2010 - April 2014
Skills
Higher Education, Curriculum Development, Curriculum Design, Teaching, Public Speaking, Admissions, Non-profits, Research, PowerPoint, Coaching, Community Outreach, Staff Development, E-Learning, Fundraising, Event Planning, Student Affairs, Grant Writing, Training, Program Management, Leadership Development, Program Development, Nonprofits, Social Media, Public Relations, Leadership, Microsoft Office, Distance Learning, Analysis, Career Counseling, Academic Advising, Instructional Design, Student Development, Enrollment Management, Student Recruiting, Resume Writing, Retaining Customers, Adult Education, Student Financial Aid, CampusVue, Career Development, Academic Administration, College Teaching, Conflict Resolution, Campus, Student Engagement, Critical Thinking, Academia, Program Evaluation, Faculty Development, Classroom
Education
Franklin Pierce College 1998 — 2005
MBA, Leadership
Brandmuscle April 2015 - Present
Innovo Strategic Solutions, LLC December 2011 - Present
The Lark Art June 2009 - Present
Viking Cruises August 2012 - April 2015
Jennings November 2010 - April 2011
Flywheel Design October 2009 - September 2010
Creative Approach January 2008 - October 2009
JDG Communications January 2009 - March 2009
Think Design January 2009 - March 2009
Skills
Typography, Art Direction, Graphic Design, Print Production, Copywriting, Logo Design, InDesign, Advertising, Adobe Creative Suite, Brochures, Graphics, Packaging, Concept Development, Photography, Corporate Identity, Posters, Layout, Branding & Identity, Illustration, Photoshop, Publications, Social Media
Education
Savannah College of Art and Design 2005 — 2009
BFA, Advertising Design
Junta de Andalucía September 2013 - May 2014
Viking Cruises January 2013 - September 2013
Education
California State University-Northridge 2006 — 2012
Bachelor of Arts (B.A.), Communication, General
California State University-Northridge 2006 — 2012
Bachelor of Arts (B.A.), Spanish Language and Literature
viking tours-flash tours-al asriya group 2012 - Present
PREMIUM kitchens December 2013 - July 2014
Happy Feet July 2011 - September 2013
FRANCO ROSSO INVESTMENT June 2011 - September 2013
I.M August 2005 - August 2013
ALasryia group December 2009 - March 2011
RADIOSHACK October 2007 - November 2009
Sharm el Sheikh Real Estate September 2005 - July 2007
Flash May 2004 - July 2005
Viking Cruises February 2002 - August 2004
Skills
Marketing, Public Relations, Management, Sales
Education
Suez Canal University 1998 — 2002
Bachelor's degree of tourism, guidance department
EL SADAT HIGH SCOOL
Viking Cruises November 2014 - Present
Skills
CompTIA A+ Certification, CompTIA Network+..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook
Education
Ventura Adult and Continuing Education 2012 — 2013
Network Support Technician
California Lutheran University 2001 — 2005
Viking Cruises February 2014 - Present
Stewart Enterprises February 2013 - October 2013
Royal Caribbean Cruises, Ltd. June 2010 - December 2012
Education
Boise State University 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Rancho Providencia Wedding Venue August 2011 - Present
Boyd Public Relations June 1998 - Present
Viking Cruises June 2014 - May 2015
WellPoint - Anthem Blue Cross September 2013 - February 2014
Curves for Women, Encino September 2002 - January 2013
McDonald Media Group, Inc./Cumulus Radio Stations August 1998 - January 2002
KKRLT/KOWL Radio Station, August 1996 - July 1998
Skills
Marketing, Entrepreneurship, Direct Marketing, Social Media, Advertising, General Insurance, Business Development, Event Management, Management, Marketing Strategy, Sales, Customer Service, Budgets, Strategic Planning, Strategy, Sales Management, Fundraising, Social Networking, Public Relations, Social Media Marketing, Team Building, Business Planning
Education
California Lutheran University
Bachelors of Arts, Communications
Viking Cruises June 2015 - Present
DeviantArt, Inc. November 2014 - April 2015
Rovi Entertainment Store (Division acquired by Reliance Majestic Holdings) 2011 - 2014
Deluxe Digital Studios 2010 - 2011
Giant Interactive 2009 - 2010
Sonic Solutions 2004 - 2008
InterActual Technologies 2002 - 2004
BroadcastDVD 1998 - 2001
Skills
Product Management, Strategic Partnerships, Mobile Devices, Product Marketing, Marketing, Digital Media, Strategy, Marketing Strategy, Product Development, Email Marketing, Mobile Applications, Digital Strategy, Business Development, Go-to-market Strategy, Product Launch, SaaS, Video, Business Strategy, Public Speaking, Start-ups, Integrated Marketing, New Business Development, Content Management, Streaming Media, Competitive Analysis, Consumer Electronics, Digital Distribution, Cross-functional Team..., Management, Idea Generation, Innovation, Product Innovation, Technological Innovation, New Product Ideas, Concept Development, Entrepreneurship, Agile & Waterfall..., Market Analysis, Version One, JIRA
Education
University of Southern California - Marshall School of Business
MBA, Marketing & Entrepreneurship
University of California, Los Angeles
BA, Economics
Kaiser Permanente July 2015 - Present
Viking Cruises January 2015 - May 2015
Princess Cruises December 2012 - January 2015
Princess Cruises September 2011 - December 2012
Princess Cruises January 2011 - September 2011
Skills
Account Reconciliation, Sarbanes-Oxley Act, Accounting, Financial Analysis, General Ledger, Internal Controls, Financial Reporting, Microsoft Excel, Accounts Receivable, Analysis
Education
UCLA Extension Program 2013 — 2015
Accounting Certificate
California State University-Northridge 2004 — 2009
Bachelor of Science in Finance
Viking Cruises September 2015 - Present
Viking River Cruises May 2013 - September 2015
Viking River Cruises March 2008 - May 2013
Health Net March 2007 - February 2008
Los Angeles Daily News July 2004 - March 2007
Skills
Navision, Options Strategies, Securities, Derivatives, Accounting, Account Reconciliation, Budgets, General Ledger, Financial Analysis, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Accounts Receivable, Accounts Payable, Customer Service, Vlookup, Pivot Tables, Cash, Accruals, Intercompany..., Intercompany Accounts, Fixed Assets, Problem Solving
Education
California State University-Northridge 2009 — 2011
BS, Finance
Los Angeles Pierce College 2007 — 2009
Associates Degree, Liberal Studies
Ring.com September 2015 - Present
Viking Cruises May 2015 - September 2015
Earth Island/Follow Your Heart June 2013 - April 2015
Simple Line Furniture May 2009 - November 2012
Skills
Monthly Close, Budgeting, Forecasting, Accounts Payable, Accounts Receivable, General Ledger, Account Reconciliation, Accounting, Microsoft Excel, Journal Entries, Bank Reconciliation, Microsoft Office, Balance Sheet, Accruals, Outlook, GAAP, Transfer Pricing, Invoicing, Navision, QuickBooks, Fixed Assets, Bank Deposits, Purchase Orders, Invoice Processing, Internal Controls, Expense Reports, Depreciation, Financial Analysis, Financial Reporting, Budgets, Financial Accounting, Payroll, Microsoft Word, Intercompany..., Cash Flow
Education
University of California, Los Angeles 2012 — 2013
Graduate Certificate in Accounting, Accounting
California State University-Northridge 2002 — 2004
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Universal Music Group 2014 - 2015
Viking Cruises 2013 - 2014
Answer Financial 2011 - 2013
Aurum Entertainment Group 2008 - 2011
Universal Music Group 2005 - 2008
CLM Management 2004 - 2005
Skills
Product Development, Marketing, Web Marketing, Social Media Marketing, Entertainment, Music Industry, New Media, Talent Management, Film Production, Talent Booking, Multi Tasking, Project Management, Event Management, Media Production, Adobe Creative Suite, Promotions, Marketing Strategy, Product Marketing, Brand Awareness, Online Marketing, Event Planning, Marketing Communications, Social Networking, Digital Marketing, Music, Management, Online Advertising, Music Publishing
Education
University of Southern California
BS
California State University-Northridge
Moorpark College
AA
Viking Cruises May 2015 - Present
Abercrombie & Kent September 2013 - April 2015
Gate 1 Travel October 2011 - September 2013
Vantage Deluxe World Travel January 2007 - September 2011
Grand Circle Corporation February 1994 - September 2006
Heritage Meetings & Incentives October 1990 - May 1993
International Weekends 1984 - 1985
Skills
Tourism, Product Development, Travel Management, Hospitality, Hotels
Education
Boston University 1982 — 1984
MS, Public Relations
State University of New York College at Brockport 1977 — 1981
BS, Communication
Desales High School 1972 — 1976
Sea Chefs March 2014 - February 2015
Schloss Moosburg November 2012 - March 2014
Volville Hotels Management November 2011 - October 2012
Vollville Management & Operations GmbH 2011 - 2012
River Catering April 2008 - December 2010
G&P Cruise Management 2006 - 2006
QCS Catering 2005 - 2005
Viking Cruises 2001 - 2004
Skills
Resorts, Catering, Hospitality, Hospitality Management, Team Leadership, Team Management, Ertragsmanagement, Teamentwicklung, Hotelgewerbe, Hoteleröffnungen, Weinverkostung, Strategische Planung, Budget Monitoring, Mitarbeitermotivation, Mitarbeiterbewertung, Mitarbeiterbegleitung, Tourismus, Hotels, Gastgewerbe, Pre-Opening, Nahrungsmittel und..., Eventmanagement, Restaurants, Training, Kundendienst
Education
Tiroler Fachberufsschule für Tourismus Absam
Restaurantfachmann
Keyz Group, Inc. June 2015 - July 2015
Viking Cruises September 2014 - June 2015
eMusic October 2013 - June 2014
Incipio Technologies May 2012 - October 2013
Datalot Inc February 2012 - March 2012
Various Companies July 2011 - March 2012
Alpine Creative Group December 2011 - February 2012
Toshiba Business Solutions April 2010 - November 2010
Clement & Co. January 2010 - May 2010
Various Companies (via Olde Towne Personnel Inc) February 2010 - March 2010
Skills
Blogging, E-commerce, Social Media Marketing, Social Media, User Experience, Digital Media, Marketing, Dreamweaver, Microsoft Office, Photoshop, HTML, WordPress, InDesign, Facebook, Web Development, Mac OS X, Windows, CSS, Email Marketing, Internet, Oracle, Copy Editing, Project Planning, Public Relations, Project Management, User Experience Design, Google Analytics, E-commerce SEO, SEO copywriting, Digital Copywriting, Adobe Marketing Cloud, Adobe Analytics, Test&Target, Google Adwords, Magento, Illustrator, Flash, Final Cut Pro, Video Editing, Conversion Rate..., CRO, SharePoint, Cision, Merchandising, MailChimp, Basecamp, ShopVisible, Retail Sales, Customer Service, Search Advertising
Education
The Art Institute of California - Orange County 2006 — 2007
AS, Web Design and Interactive Media
University of California, Irvine 1999 — 2002
BA, Psychology
El Toro High School 1995 — 1999
California Polytechnic State University August 2013 - Present
Viking Cruises May 2013 - Present
California Polytechnic State University June 2012 - Present
California Polytechnic State University August 2011 - June 2012
Skills
German, History, Spanish, Editing, Social Networking, Community Outreach, Microsoft Office, Higher Education, PowerPoint, Research, Creative Writing, Leadership, Context
Education
California Polytechnic State University-San Luis Obispo 2010 — 2014
Bachelor's Degree, History Major, German Minor
Kerr Corporation October 2014 - Present
Ideal Direct Ad Group February 2014 - October 2014
Little Adventures LLC July 2013 - February 2014
BrownTrout Publishers March 2012 - April 2013
FLUX Branding October 2010 - January 2012
Midnight Oil February 2008 - April 2009
Viking Cruises 2007 - 2008
The Cimarron Group June 2007 - November 2007
New Wave Entertainment June 2006 - August 2007
Drissi Multimedia September 2005 - June 2006
Skills
Adobe Creative Suite, Photoshop, InDesign and Illustrator, Illustrator, InDesign, Advertising, Packaging, Production, Graphic Design, Layout, Brochures, Graphics, Posters, Marketing
Education
California State University-Fullerton 1992 — 1996
Bachelors of Fine Art, Graphic Design
La Mirada High School 1981 — 1986
Diploma, General Education
Viking Cruises February 2014 - Present
Property Insight November 2012 - October 2013
Brendan Vacations November 2006 - January 2012
Insignia vacations March 2003 - November 2006
Skills
Honeymoons, Vacation, Tourism, Leisure Travel, Cruises, Tour Operators, Sabre, Adventure Travel, Travel Management, Leisure, Customer Service, Business Travel, Marketing Strategy, Event Management, Travel Planning, New Business Development, Online Travel, Event Planning, Marketing, Hotel Booking
Education
La Consolacion College - Mendiola, Manila 1994 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
AMA University
Master's degree, Computer Science
Aviva Labs May 2015 - Present
Preferred Financial Services Inc. March 2015 - April 2015
Viking Cruises February 2014 - March 2015
The Law Firm of Richard J. Boudreau and Associates April 2012 - April 2013
Windham Professionals January 2008 - April 2012
Straumann December 2005 - September 2007
iBasis September 2003 - May 2004
Qualxserv February 2002 - August 2003
Skills
Account Management, Management, CRM, Customer Service, Telecommunications, Managed Services, Team Leadership, Data Center, Strategic Planning, Project Management, Team Building, Negotiation, Social Media, Microsoft Office, New Business Development, Solution Selling, Call Centers, Team Management, Customer Satisfaction, Start-ups, Lead Generation, Outsourcing, Sales Operations, Training, Process Improvement, Leadership
Education
Northern Essex Community College 2012 — 2014
Computer and Information Sciences and Support Services
Mount Ida College 1994 — 1995
Design and Visual Communications, General
Viking Cruises September 2013 - Present
Viking Cruises 2004 - August 2013
Skills
Hotel Management, Operations Management, Hospitality, Food & Beverage, Front Office, Quality Control, Standards Development, Event Management, Pre-opening
Education
Oxford Brookes University 2014 — 2016
Master of Business Administration (M.B.A.)
Viking Cruises April 2012 - Present
Adams Travel August 1996 - Present
Skills
"The Cruise Expert!", Public Relations, Marketing Strategy, Sales, Customer Service, Microsoft Excel, Social Media Marketing, Leadership, Tourism, Online Marketing, Hospitality, Account Management, Microsoft Office, Online Advertising, Social Networking, B2B, Travel Management, Email Marketing, Editing, Event Management, PowerPoint, Marketing, Corporate Communications, Advertising, Microsoft Word, Travel Planning, Social Media, Internal Communications, Media Relations, Trade Shows, Blogging, Event Planning, Marketing Communications, Strategic Communications, Facebook, Fundraising, Press Releases, Public Speaking
Education
Boston University
Bridgewater State College
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Viking Cruises January 2014 - Present
Viking Cruises August 2012 - December 2013
Viking Cruises May 2011 - August 2012
USC Admission Processing November 2010 - January 2011
University of Southern California 2009 - 2011
Law Office of T.L. Takagi August 2009 - November 2009
Russian National January 2003 - June 2006
Russian National Rowing Team 1999 - 2006
Skills
Research, Sales, Customer Service, Event Management, English, Mac/PC proficient, Facebook, Social Media, Event Planning, Public Relations, Microsoft Word, Microsoft Office, PowerPoint, Administrative Functions, Data Entry, Admissions, Relationship Building, Time Management, Project Coordination, Russian Language, Teamwork, Management, Public Speaking
Education
University of Southern California 2006 — 2009
BA, International Relations
Viking Cruises July 2015 - Present
Viking River Cruises October 2011 - July 2015
Qantas Vacations March 2010 - December 2010
Ritz Tours January 2005 - June 2007
Crystal Cruises March 2004 - January 2005
Skills
Event Management, Management, Event Planning, Travel Management, Leisure Travel, Sales, Hotels, Tourism, Leisure
Education
University of Santo Tomas 1999 — 2003
Bachelor's degree, Tourism and Travel Services Management
Viking Cruises May 2015 - Present
Private Consulting 2011 - Present
Polkadile June 2009 - Present
Museum of Fine Arts Boston October 2007 - April 2009
Museum of Fine Arts Boston August 2000 - October 2007
Rhode Island School of Design September 2004 - December 2004
School of the Museum of Fine Arts Boston February 2003 - May 2003
Print&Publishing Magazine, Croatia 1998 - 1999
Skills
Video, Graphic Design, Photography, Final Cut Pro, Editing, Art, Metalsmithing, Social Media Marketing, Digital Photography, Animation, Podcasting, Film, Software Project..., R&D, Customer Service, Manage Client..., Project Planning, Project Management
Education
School of the Museum of Fine Arts 1999 — 2003
M.F.A.
University of Zagreb/Sveuciliste u Zagrebu 1991 — 1997
B.S.
Viking Cruises July 2014 - Present
Brigette Zavala January 2014 - Present
Media Solutions Corporation January 2014 - Present
Luminosa Beauty Studio January 2014 - Present
Gifts.com July 2014 - March 2015
LaneTerralever November 2013 - March 2014
PetSmart June 2013 - November 2013
DW Green Company August 2007 - June 2013
Arizona State University May 1991 - March 2007
Skills
Blogging, Copy, Copy Editing, Copywriting, Website Copy, Twitter, Facebook, Advertising, Administration, Editing, Social Media, Newsletters, Research, Writing, Online Marketing, Brand Development, Listening Skills, Learning, Life, Internet Research, Food, Food Industry, Cooking, Recipes, Pets, Business Networking, Communication, Food Writing, Pet Sitting, Marketing Copy, Social Media Marketing, Direct Mail, Brochures, Proofreading, Web Content, Creative Direction, Content Strategy, Social Networking, Creative Writing, Creative Strategy, Content Management, Press Releases, Freelance Writing, Online Advertising, Digital Marketing, Magazines, WordPress, Marketing, SEO copywriting, Online Research
Education
Arizona State University 1991 — 2007
Bachelor of Arts (BA), English, Creative Writing
Credit Repair Cloud April 2015 - Present
Viking Cruises June 2013 - April 2015
Answer Financial/Allstate May 2006 - June 2013
Skills
Sales Management, Training, Property & Casualty..., Team Leadership, Account Management, Insurance, Sales, Direct Sales, Coaching, Management, New Business Development, Life Insurance, Customer Retention, Selling, Call Centers, General Insurance, Business Development, Sales Process, Leadership, Disability Insurance, Underwriting, Team Building
Education
Pasadena City College
Viking Cruises July 2015 - Present
Savvy Navigator January 2015 - May 2015
Best Buy June 2014 - December 2014
New York University August 2012 - May 2014
Albion College August 2011 - May 2012
Borders November 2010 - May 2011
Skills
Public Speaking, Customer Service, Photoshop, Social Media, Volunteering, Non-profit Volunteer, Event Planning, Fundraising, Microsoft Office, Social Networking, Sales, Event Management, Team Building, Cruises, Caribbean Travel, Travel Planning, Travel Blogging
Education
New York University 2012 — 2015
Viking Cruises September 2014 - Present
The Grapeseed Company June 2013 - Present
Huntingdon Valley Country Club May 2012 - August 2012
KellyTeti Associates June 2011 - December 2011
Route 66 Restaurant May 2011 - September 2011
Morey's Piers & Beachfront Waterparks May 2010 - September 2010
Skills
Microsoft Office, QuickBooks, Creative Solutions..., Hootsuite, MailChimp, Blogger, Food Marketing, Social Media Marketing, Brand Management, Creativity, Determination, German, Innovation, Interpersonal Skill, Leadership, Teamwork, Time Management, Microsoft Word
Education
St. Joseph's University 2010 — 2014
Bachelor of Business Administration (BBA), Food Marketing, 3.90
Florence University of the Arts 2012 — 2012
Bachelor of Business Administration (BBA), Food Marketing, 4.0
Viking Cruises March 2015 - Present
University of Southern California, Keck School of Medicine July 2012 - Present
University of Southern California February 2009 - July 2012
Skills
Microsoft Office, Social Media, Microsoft Excel, Research, Event Planning, Nonprofits, Public Relations, Student Advising, Higher Education, Medical Education, Communication, Department Budgeting, Executive..., Operating Budgets, Program Coordination, Student Recruiting, SPSS, Volunteer Management, Community Outreach, Public Speaking, Data Analysis, Public Policy, PowerPoint, Management
Education
University of Southern California 2011 — 2014
Master's degree, Strategic Public Relations/Nonprofit Management
Loyola Marymount University 2003 — 2007
Bachelor's degree, Psychology, Special Education
Alliance Data October 2014 - Present
Julien the Handyman DBA B-Room May 2014 - September 2014
Viking Cruises August 2013 - May 2014
Starbucks November 2012 - August 2013
Smart and Final April 2010 - November 2012
Smart and Final February 2009 - April 2010
Skills
Inventory Management, Visual Merchandising, Inventory Control, Sales, Customer Satisfaction, Time Management, Leadership, Facebook, Microsoft Office, Team Building, Management, Social Networking, Microsoft Word, Social Media, POS, Social Media Marketing, Outlook, Critical Thinking, Team Leadership, Account Management, Public Relations, Coaching, PowerPoint, Recruiting, Employee Training, Microsoft Excel, Customer Experience, Budgets, Leadership Development, Customer Retention, Hiring, Project Planning
Education
California State University-Northridge 2011 — 2013
Bachelor of Arts (B.A.), Philosophy, Honors, Summa Cum Laude
Allan Hancock College 2008 — 2011
General Education, General Education
Windstar Cruises January 2012 - Present
Viking Cruises July 2008 - January 2012
Princess Cruises August 2006 - July 2008
Princess Cruises December 2004 - August 2006
Skills
Sales Management, Management, Marketing, Sales, Team Management, Cruises, Coaching, Tourism, Hospitality, Event Management, Hotels, Leisure Travel, Resorts
Education
California State University-Northridge 2003 — 2008
Bachelor's degree, Broadcast Journalism, 3.89
Operation HOPE August 2015 - Present
Project Pay It Forward October 2014 - Present
Viking Cruises December 2013 - 2014
Jeff Olan Casting 2006 - 2012
The Student Voice August 2011 - December 2011
NBCUniversal, Inc. April 2006 - September 2008
Skills
Public Relations, Social Networking, Television, Marketing, Social Media, Video Production, Editing, Entertainment, Interviews, Film, Marketing Strategy, Marketing Communications, Advertising, Facebook, Copywriting, Blogging, Digital Marketing, Content Strategy, Creative Writing, Final Cut Pro, Digital Media, Video Editing
Education
University of Illinois Springfield 2012 — 2014
Liberal Studies, Public Relations/Image Management, 3.0
Moorpark College 2009 — 2011
Broadcast Journalism
Viking Cruises October 2012 - Present
Penske Media Corporation October 2011 - Present
Disney Interactive May 2012 - September 2012
Southern California Edison September 2011 - January 2012
Disney Interactive Media Group January 2006 - May 2011
Bunim Murray Productions May 2003 - August 2005
Castle Communications 2001 - 2005
Jane Ayer PR, TV Guide Online, UPN, Traffic Logic, Inc., Global Webnet, Inc., Sun Hunter Comm. 1998 - 2005
iNetNow January 2000 - October 2000
NBC June 1994 - September 1998
Skills
Content Development, Blogging, Copywriting, Web Content, Content Strategy, Social Media, Editing, New Media, Press Releases, Newsletters, Google Analytics, Content Management, Wordpress, SEO, Feature Articles, Social Media Marketing, Copy Editing, Scrum, Web Content Management, Facebook, Editorial, Corporate Communications, Digital Strategy, Final Cut Pro, Headline Writing, Online Publishing, Final Cut Studio, AP Style, Video Editing, Social Networking, Content Creation, Adobe Analytics, Product Management, Tumblr, Squarespace
Education
University of Southern California 1990 — 1994
BA, Communications
Viking Cruises January 2015 - Present
EVN Macedonia April 2014 - Present
Kouzon Corporation April 2013 - Present
Restaurant Vavilon April 2013 - Present
Lounge & Restaurant Arabesque April 2010 - Present
Restaurant Korzo January 2010 - Present
Global Net Advertising April 2008 - Present
MTN Satellite Communications March 2011 - March 2013
Cocktail Bar March 2008 - February 2011
Cunard Line April 2006 - February 2008
Skills
Restaurant Management, Recruiting, Fine Dining, Food & Beverage, Hospitality Management, Marketing, Management, Human Resources, Marketing Strategy, Budgets, Sommelier, Micros, HACCP, Adobe Fireworks, Illustrator, Dreamweaver, Photoshop, Adobe Acrobat, Windows, Microsoft Excel, XML, Microsoft Office
Education
University for Hotel Management 2013 — 2015
Master's Degree, Hotel and Restaurant Management
HR Academy 2010 — 2012
HR Manager, Human Resources Management and Services
Univerzitet 'Sv. Kliment Ohridski' vo Bitola 2003 — 2007
Bachelor of Applied Science (BASc), Applied Computer Science
Viking Cruises November 2011 - Present
CBS Radio 2010 - 2011
STA Travel May 2006 - June 2008
Frito Lay 2005 - 2005
The Walt Disney Company: Radio Disney Network 1996 - 2004
Skills
Marketing, Social Media Marketing, Management, Brand Management, Public Relations, Copywriting, Online Marketing, Strategy, Project Management, Proofreading, Budgeting, Marketing Communications, Advertising, Creative Direction, Marketing Strategy
Education
Texas Christian University 2004 — 2006
Master of Business Administration (MBA), Marketing
The University of Texas at Austin
Bachelor of Liberal Arts, Psychology, French
Sony Pictures Entertainment October 2014 - Present
Pacific Media Association 2004 - Present
Viking Cruises June 2014 - September 2014
Warner Bros. Entertainment Group of Companies December 2010 - May 2014
Citrusbyte August 2010 - December 2010
RazorGator September 2008 - July 2010
MySpace February 2007 - September 2008
Advanced Video Communications February 2004 - February 2007
Sun Microsystems 2001 - 2003
Society for the Promotion of Japanese Animation (SPJA) 1992 - 2001
Skills
E-commerce, Digital Distribution, Digital Media, Agile Project Management, Scrum, Digital Asset Management, Web Development, Agile Methodologies, Team Building, User Experience, Online Advertising, Digital Strategy, Social Media, Web Analytics, Project Management, Mobile Devices, Customer Engagement, Digital Marketing, Strategic Partnerships, Product Management, Event Management, Strategic Planning, Marketing, Marketing Strategy, Advertising, Email Marketing, Start-ups, Television, Social Media Marketing, SEO, CMS, Management, Social Networking, Integrated Marketing, New Media, Strategy, CRM, Content Strategy, Business Development, Analytics, Leadership, SEM, Mobile Applications, Online Marketing, Mobile Marketing, Video, Content Management, Creative Direction, Product Marketing, Interactive Marketing
Education
University of California, Berkeley 1986 — 1990
Bachelor of Arts (B.A.), European Diplomatic History, Political Economies of Industrialized Societies (PEIS) Double Major
San Francisco State University 1990 — 1992
MA, History
Alhambra High School
Viking Cruises January 2015 - Present
Holland America Line June 2012 - September 2014
Star Cruises May 2001 - December 2011
Qua-li Noodle & Rice / PT. Pakta berkat Anugrah April 2004 - November 2009
Skills
Hotels, Resorts, Pre-opening, Hotel Management, Hospitality, Hospitality Industry, Micros, Hospitality Management, Rooms Division, Tourism, Front Office, Revenue Analysis, Laundry, Food & Beverage, Pre-opening experience, Opera, Yield Management, Casino, Banquets, Opening Hotels, Property Management..., Restaurants
Education
Universitas W.R. Supratman 2004 — 2007
strata, Eonomic Management
SMUN 1 Kep. Riau, Tg. Balai Karimun 1996 — 1998
none, none
Wells Fargo January 2014 - Present
Viking Cruises July 2011 - January 2014
Nordstrom May 2010 - August 2010
Feng June 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Analytics, Database Queries, Direct Marketing, Microsoft SQL Server, Unica Campaign, Spanish, Customer Service, Customer Experience, Retail, Sales, Fashion
Education
Carnegie Mellon University - Tepper School of Business 2007 — 2011
B.S. in Business Administation, Concentrations in Marketing and International Management
Universidad de Sevilla 2010 — 2010
Study Abroad, Marketing
Kent School 2004 — 2007
High School Diploma
Sweet Deal December 2011 - Present
Viking Cruises August 2013 - August 2014
ADP May 2012 - February 2013
Revolution Prep December 2011 - April 2012
Skills
Sales&Marketing, Customer service, Outside Sales, Inside sales, Telemarketing, Product Promotion, Client Relations, Public Relations, Cold Calling
Education
University of California, Davis 2007 — 2011
English Major Communication Minor
Viking Cruises September 2015 - Present
Miami-Dade County Public Schools November 2012 - September 2015
Miami World Cinema Center March 2011 - June 2011
Meeting Up With (web show) October 2009 - October 2010
Apple October 2007 - April 2009
Skills
Photoshop, Storytelling, Creative Writing, Film, Final Cut Pro, Film Production, Microsoft Office, Post Production, Video Editing, After Effects, Editing, Technical Support, Pro Tools, Final Cut Studio, Video, Video Production, Producing, Social Media, Television, Social Media Marketing
Education
Miami International University of Art and Design 2007 — 2011
Film & Digital Production, Film
Florida International University 2004 — 2007
English Language and Literature, General
Viking Cruises October 2010 - Present
Vangent February 2010 - September 2010
Pacific Coast Steel April 2007 - May 2009
Pleasant Holidays June 2003 - April 2007
FedexKinko's September 1995 - February 2003
Kinko's 1995 - 2003
Skills
Databases, SQL, Analysis, Program Management, Unix, Oracle, Testing, Microsoft Office, Programming, Human Resources, Crystal Reports, Visio, Software Documentation, Microsoft SQL Server, Process Improvement
Education
San Diego State University-California State University 1967 — 1969
B.A., Mathematics
University of Arizona
Viking Cruises November 2013 - Present
Viking River Cruises November 2010 - November 2013
Foot Shop Ltd May 2006 - November 2010
Aviva plc September 2005 - May 2006
Gulf Air March 2003 - September 2003
Skills
Digital Marketing, Email Marketing, Online Marketing, PPC, Analytics, Marketing, Marketing Strategy, Microsoft CRM, Digital Strategy, Marketing Management, SEO, Data Analysis, Google Analytics, Twitter, Pinterest, Web Video, Facebook, Marketing Communications, Market Research, CRM, Social Media Marketing, Affiliate Marketing, Google Webmaster Tools, Google Maps, Google+, Display Advertising, Web Design
Education
The University of Reading 2002 — 2005
Geography, Human & Physical, 2:1
Stode College 1999 — 2001
A-Levels, Geography / History / Biology, A-A-C
Line 6 May 2014 - Present
Jeb Cook Designs January 2009 - Present
Viking Cruises October 2013 - June 2014
Esquire Investments January 2013 - August 2013
The Gnosiis Media Company September 2010 - December 2012
Jeb Cook Audio July 2002 - January 2009
Skills
Web Design, Graphic Design, ActionScript, CSS, HTML, JavaScript, Adobe Creative Suite, Logic Pro, Final Cut Pro, Microsoft Office, Mobile Design, Digital Marketing, Digital Video, Game Design, User Interface Design, Digital Photography, Flash, Dreamweaver, After Effects, Premiere, Video Editing, Digital Media
Education
California State University-Northridge 2009 — 2012
Bachelor of Science (BS), Multimedia
Moorpark College 2008 — 2009
Viking Cruises February 2014 - Present
Viking Cruises July 2011 - February 2014
The Waffle Shop and Conflict Kitchen (CMU Art Department) May 2010 - June 2011
Kingsley Stingrays Swim Team January 2011 - May 2011
Brunner, Inc. September 2010 - April 2011
goCharge May 2009 - September 2009
UGI Utilities, Inc. May 2008 - September 2008
Skills
Analytics, PowerPoint, Photoshop, Adobe Creative Suite, HTML, Microsoft Office, Social Media, Presentation Design, InDesign, Information Architecture, Performance Reporting, Database Queries, Direct Marketing, Excel, Data Mining, Pivot Tables, Microsoft SQL Server, Illustrator, Wire Framing, CSS, Word, Integrated Marketing, Marketing, Digital Media, Public Relations, Lead Generation, Email Marketing, Microsoft Excel
Education
Carnegie Mellon University 2007 — 2011
Bachelor of Science, Business Administration
Carnegie Mellon University - Tepper School of Business 2007 — 2011
BS in BA, Marketing, Graphic Media Management
Upper Dublin High School 2004 — 2007
Viking Cruises 2012 - 2015
Viking Cruises 2007 - 2012
Alchemy Communications, Inc. 2003 - 2007
Skills
Management, Customer Service, Tourism, Sales, Event Management, Hospitality, Hotels, Event Planning, Budgets, Travel Management, Avaya Technologies, SharePoint..., Performance Management, Call Centers, Training, Analysis, Customer Experience, Process Improvement, Contract Negotiation, Business Development, Revenue Analysis, Leisure Travel, Hospitality Management, Marketing, Account Management
Education
California State University-Northridge 2005 — 2010
Bachelor's degree, Psychology
Viking Cruises December 2014 - Present
InnoVision Marketing & SEO September 2014 - December 2014
ACF Global USA April 2014 - September 2014
Social Savvy Business January 2013 - October 2013
Downtown LA Printing August 2011 - January 2012
Mainstream Advertising June 2011 - August 2011
Mammoth Financial Services Inc. March 2011 - July 2011
CSUN Student Affairs IT Division January 2010 - May 2010
California State University, Northridge January 2008 - December 2009
Skills
Social Media Marketing, Graphic Design, Web Design, Social Media Integration, Branding & Identity, Online Marketing, Facebook, Digital Photography, Flash, Logo Design, User Experience, YouTube, Adobe Creative Suite, Pinterest, Photography, Digital Marketing, Digital Media, CSS, Social Media, Social Networking, Graphics, Illustrator, HTML5, E-commerce, CSS3, Photoshop, InDesign, Web Development, WordPress, WordPress Design, PSD to Wordpress
Education
Foothill College 2013 — 2015
Associate of Arts (A.A.), Graphic and Interactive Design, 3.6
California State University-Northridge 2007 — 2015
Social Psychology
San Gorgonio High School 2003 — 2007
Viking Cruises April 2014 - Present
Viking Cruises August 2013 - April 2014
Best Buy June 2013 - September 2013
Grad Images April 2013 - June 2013
RIT Student Life Center 2010 - 2013
O'Connor Photography May 2011 - August 2011
Susan Bordelon Event Photography 2009 - 2011
Valencia High School 2005 - 2009
Skills
Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Adobe Lightroom, Adobe Bridge, Microsoft Office, XMPie, Xinet, Photography, Strobe Lighting, iMovie, Social Media, Time Management, Teamwork, Adobe Creative Suite, Portrait Photography, InDesign, Sales, Retail, Customer Service, Illustrator, Photoshop
Education
Rochester Institute of Technology 2009 — 2013
Bachelor of Fine Arts (BFA), Visual Media/Graphic Design
Valencia High School 2005 — 2009
High School Diploma
Viking Cruises January 2013 - January 2014
Viking Cruises January 2011 - January 2013
SharesPost October 2009 - January 2011
The Walt Disney Studios March 2007 - August 2009
Disney Interactive March 2005 - February 2007
The Walt Disney Studios July 2003 - March 2005
Navigant Consulting November 1993 - August 2000
Skills
Digital Marketing, New Media, Content Development, Digital Media, Creative Direction, Social Media, Social Media Marketing, Entertainment, SEM, Strategy, Film, CRM, Brand Management, Marketing, SEO, Video, Start-ups, PPC, Creative Services, Brand Development, Digital Strategy, Social Networking, Facebook, Product Management, User Experience Design, Creative Strategy, Cruise Lines, User Experience, Video Production, Home Video, Strategic Creative..., Entertainment Industry, Travel, Marketing Strategy, Digital Storytelling, Integrated Marketing, Online Advertising, E-commerce, Product Marketing, Management
Education
Northwestern University
B.S., Film
Northwestern University
Bachelor of Science (B.S.), Film/Cinema/Video Studies
Naam Yoga LA June 2015 - July 2015
Viking Cruises June 2014 - April 2015
CruiseOne August 2009 - March 2013
Wise Woman Herbals March 2010 - August 2010
The Cruise Web, Inc. August 2006 - July 2009
Vector Marketing June 2004 - January 2006
Skills
Sales, Customer Service, Customer Satisfaction, Training, Cruises, Hospitality, Fitness Instruction, Advertising, Sales Process, Public Speaking, Vacation, Tourism, Nutritional Counseling, Nutrition Education, Holistic Health, Energy Healing, Holistic Life Coaching
Education
Institute for Integrative Nutrition 2011 — 2012
Integrative Nutrition Health Coach (INHC), Health, Nutrition
University of Maryland Baltimore County 2004 — 2008
McDonogh School 2000 — 2004
Vantage Deluxe World Travel June 2015 - Present
Viking Cruises February 2007 - June 2015
Milne Travel American Express April 2005 - January 2007
Skills
Direct Sales, Leisure Travel, Travel Planning, Microsoft Office, Microsoft Excel, Customer Satisfaction, Sabre, Apollo GDS, River Cruises, Tour Operators, Luxury Cruise, Cruise Lines, Lead Generation, Strong Closing Skills, Customer Service, Sales, Hospitality Industry, Travel Management, Hotels, Hospitality, Tourism, Leisure, Cruises, Online Travel, Resorts, Vacation, Business Travel, Adventure Travel, Sales Management, Call Centers, Time Management, New Business Development, Airlines, Email Marketing, Travel
Education
University of Hawaii at Manoa 1988 — 1992
Bachelor of Business Administration (B.B.A.)
Viking Cruises April 2014 - Present
FedEx Office May 2012 - April 2014
Target 2009 - 2012
Skills
Adobe Creative Suite, InDesign, Customer Service, Photoshop, Illustrator, Mac, Social Media, Graphic Design, Microsoft Office, Microsoft Excel, Microsoft Word, Typography, Graphics, Layout, Pre-press, Digital Printing, QuarkXPress, Brochures, Research, Advertising, Time Management, Adobe Acrobat
Education
Salem State College 2006 — 2009
Bachelor of Arts (B.A.), Graphic Design
Arlington High School 1999 — 2003
High school diploma
Viking Cruises March 2013 - August 2015
Avelino Travel and Cruise Center July 2005 - December 2012
Pearson Travel June 2004 - June 2005
Collette Worldwide Holidays September 1991 - May 2004
Skills
Public Speaking, Budgets, PowerPoint, Strategic Planning, Microsoft Excel, Microsoft Office, Sales, Event Planning, Customer Service, New Business Development, Social Media, Event Management, Tourism, Hospitality, Marketing, Travel Management, Management, Social Media Marketing, Social Networking
Education
Johnson & Wales University 1982 — 1984
Associate's Degree, Tourism and Travel Services Management
Rhode Island College 1976 — 1980
Bachelor of Arts (B.A.), Sociology
American Airlines April 2015 - Present
Viking Cruises September 2013 - April 2015
American Express Business Travel December 2010 - May 2013
CheapAir July 2010 - November 2010
Holland America Line December 2007 - April 2009
Tangerine Travel LTD January 2006 - April 2007
Europe Express, Part of TUI, Plc June 2000 - December 2005
Skills
Sabre, Travel Management, Business Travel, Galileo, Leisure Travel, Amadeus, Travel Planning, Cruises, Travel Technology, Ticketing, Apollo, Vacation, Car Rental, Tourism, Online Marketing, Online Advertising, Customer Satisfaction, E-commerce, Hospitality Industry, Online Travel, Hospitality, Account Management, Hotel Booking, Corporate Events, Pricing, Event Management, Luxury, Leisure, Trade Shows, Tour Operators, Revenue Analysis
Education
Santa Monica College 2012 — 2013
Associate's degree, Business Administration and Management, General
Cascadia Community College 2007 — 2009
Business Administration, Business
Ad2Pro Media Solutions Private Limited June 2015 - Present
Booklandia.tv March 2015 - Present
Viking Cruises December 2014 - January 2015
Gamma Phi Beta International Sorority January 2014 - January 2015
The Odyssey May 2014 - August 2014
Salvare La Vita Water March 2014 - August 2014
Memento.tv January 2014 - June 2014
Skills
Photography, Photoshop, Microsoft Word, Microsoft Excel, PowerPoint, Improvisation, Improvisational Comedy, Athletics, Creativity, Creative Problem Solving, Energy, Gender Studies, Advertising, Social Media, Social Media Marketing, Press Relations, Journalism, Blogging, Facebook
Education
University of Oregon 2014 — 2017
Bachelor of Science (BS), Journalism, Advertising
Chaminade College Preparatory 2009 — 2013
Viking Cruises February 2015 - Present
Celtic Women International December 2014 - Present
Triton College November 2014 - February 2015
Clarks July 2014 - November 2014
Cumulus Media April 2014 - April 2014
Dominican University August 2013 - January 2014
Lincoln Park Zoo October 2013 - December 2013
YMCA of Metropolitan Chicago October 2013 - December 2013
Quick International Courier February 2013 - July 2013
Addison Ice 2011 - 2013
Skills
Music Editing, Creative Problem Solving, Public Speaking, Skate, Facebook, Social Networking, Creative Writing, Event Planning, Social Media, Time Management, Photoshop, Blogging, Teamwork, Adobe Creative Suite, Event Management, Photography, Critical Thinking, Social Media Marketing, InDesign, Graphic Design, Advertising, WordPress, Team Leadership
Education
Dominican University 2010 — 2013
Bachelor's degree, Cultural Media Communications, Theatre Arts
Sierra Vista Medical Center January 2015 - Present
Volkswagen of Santa Monica May 2014 - October 2014
Viking Cruises January 2013 - May 2014
Caine & Weiner January 2012 - October 2012
Caribbean Resort Project January 2009 - October 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Windows, Outlook, HTML, Recruiting, C, Interviews, CRM, Spanish, Social Media, Market Research
Education
University of Phoenix 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Wirebelt Company of America August 2014 - Present
Viking Cruises September 2013 - May 2014
Go Ahead Tours June 2009 - August 2013
Oceanaire Seafood Room December 2007 - April 2009
Norwegian Cruise Line June 2006 - May 2007
Mount Washington Hotel October 2004 - February 2005
Skills
Leisure Travel, Tourism, Travel Management, Leisure, Travel Planning, Tour Operators, Vacation, Online Travel, Hotels, Adventure Travel, Cruises, Customer Service
Education
Plymouth State University 2000 — 2004
Bachelor's degree
Plymouth State University 2000 — 2004
Viking Cruises June 2015 - Present
Foreman & Leathers PC January 2015 - June 2015
OU Budget Office June 2014 - May 2015
University of Oklahoma Health Sciences Center May 2013 - May 2014
EXPRESS November 2012 - May 2013
CASP 2011 - 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Public Speaking, English, Access, Time Management, Data Entry, Outlook
Education
University of Oklahoma 2011 — 2015
Bachelor's degree, Accounting
Viking Cruises June 2014 - Present
Sears Holdings Corporation September 2010 - May 2014
Halloween Harvest Festival and Fright Faire September 2009 - November 2011
Haagen-Dazs August 2010 - September 2010
Cost Plus World Market November 2009 - January 2010
Starbucks Coffee Company June 2006 - August 2009
Frederick's of Hollywood September 2008 - December 2008
Skills
Organization, People-oriented, Professional..., Phone Etiquette, Team Leadership, Computer Proficiency, Training, Teamwork, Management, CRM, Employee Training, Sales Management, Customer Service, Time Management, Problem Solving, Sales, Communication, Retail, Store Operations, Inventory Management
Education
Los Angeles Pierce College 2012 — 2016
Working towards an Associates in Psychology, then transfer to CSUN for further education., Addiction Prevention and Treatment
Taft High School 2002 — 2006
GED
Viking Cruises October 2013 - Present
Flagship Merchant Services January 2013 - October 2013
Alta Bicycle Share August 2012 - December 2012
Vantage Deluxe World Travel July 2011 - March 2012
Malmberg Travel Companies January 2009 - September 2009
Skills
Sales, Travel Management, Lead Generation, Public Speaking, Affiliate Marketing, Leisure, Account Management
Education
Lafayette College 2002 — 2006
Government and Law
Viking Cruises October 2013 - Present
Public Broadcasting Service January 2013 - July 2013
Sephora.com November 2011 - December 2012
First Congregational Church of Los Angeles May 2010 - April 2012
Malibu Business and Shipping Center September 2009 - May 2010
The UPS Store March 2008 - September 2009
FedEx Office April 2006 - December 2007
Skills
Web Services, Print Production, Print Management, Graphic Design, Microsoft Office, Photoshop, InDesign, Illustrator, Page layout, File type conversions, Mac OS X, Social Media, Social Media Marketing, German, Online Marketing, Electronic Newsletters, HTML, CSS, Dreamweaver, Digital Production, Layout, Online Advertising, Newsletters, Photography, OS X, Adobe Acrobat
Education
University of Michigan 2005 — 2007
Bachelor of Arts, International Studies
Goethe Institut of Schwaebisch Hall, Germany 2004 — 2004
Certificate of Completion in German Language, Culture, and Workplace Program, German Studies
Schoolcraft College 2001 — 2004
Associates, Recording Technology
Viking Cruises December 2013 - Present
The Sliding Door Company October 2012 - July 2013
Nations Direct Mortgage May 2011 - September 2012
PMC BanCorp October 2008 - May 2011
Wachovia December 2004 - April 2008
Bank of America 2000 - 2002
Education
California State University-Northridge 1998 — 2001
Bachelor of Business Administration (B.B.A.)
Viking Cruises May 2012 - Present
TriNet May 2010 - April 2012
On The Yard Greek Outfitters, LLC January 2009 - July 2011
Natura Cosmetics USA Co. October 2007 - October 2008
Federal Reserve Bank of San Francisco 2005 - 2007
Orange County Office of the District Attorney 2000 - 2005
Skills
Employee Relations, Benefits, Policy, Compensation, HR Strategy, Benefits Administration, Federal Employment Law, Compensation..., Human Capital Management, Human Capital Strategy, Employee Engagement, Grievance Handling, Employee Benefits, Deferred Compensation, Personnel Management, Human Resources, Team Building, Training, Leadership, New Hire Orientations, HR Policies, Recruiting, Human Capital, Grievances, Performance Management, Talent Management, Payroll, Coaching, Organizational..., Conflict Resolution, HRIS, Management
Education
University of Phoenix 1996 — 1998
MA, Organizational Management
University of California, Irvine 1983 — 1988
BA, Psychology/Social Sciences
Hertz October 2014 - Present
Hertz October 2014 - Present
BARVIKHA HOTEL&SPA 2010 - 2012
Viking Cruises March 2004 - February 2010
Viking Cruises June 2002 - March 2004
Viking Cruises July 2001 - June 2002
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Micros, Resorts, Food & Beverage, Rooms Division, Front Office, Pre-opening, Revenue Analysis, Yield Management, Hotel Management, Tourism
Education
Academy of National Economy under the Government of the Russian Federation 2010 — 2011
Saint Petersburg State University 1997 — 2001
Bachelor of Arts (B.A.), English Language and Literature, General
Viking Cruises February 2014 - June 2015
Constant Contact July 2013 - October 2013
Grand Circle Corporation November 2010 - April 2013
Enterprise Rent-A-Car July 2007 - July 2010
Skills
Sales, Marketing, Account Management, Marketing Strategy, Customer Service, Travel, Adventure Travel, Social Media, Leisure Travel, Social Media Marketing, Microsoft Office, Sales Management, Management, Public Speaking, Salesforce.com, PowerPoint, Customer Satisfaction, Tourism, Hospitality, Leadership
Education
University of New Hampshire 2001 — 2005
Bachelor of Science (B.S.), Political Science and Government
Baha Mar June 2015 - Present
Viking Cruises June 2012 - November 2014
Carnival Cruise Lines 2010 - 2012
Spirit Airlines 2009 - 2010
CTI Group Worldwide Services 2006 - 2009
Global Marine Travel 2003 - 2006
USAirways 1985 - 2002
US Airways 1985 - 2002
US Airways 1985 - 2002
US Airways 1985 - 2002
Skills
Airlines, Tourism, Customer Relations, Hotels, Pricing, Operations Management, Customer Service, Cruises, Sabre, Revenue Analysis, Flights, Travel Management, Aviation, Contract Negotiation, Amadeus, Airports, Hospitality, Commercial Aviation, Management, Leisure Travel, Business Travel, Ticketing, Leadership, IATA, Negotiation, Yield Management, Leisure, Airline Ticketing, Airline Reservations, Hotel Booking, Online Travel, Incentive Travel, Travel Technology, Vacation, Travel Planning, Destination Marketing, Incentives, Tour Operators, Resorts, Adventure Travel, Hospitality Industry, GDS, Car Rental, Airline Management, Sustainable Tourism, Tourism Management, Hospitality Management, Front Office, Hotel Management, Strategic Planning
Education
Rutgers University-New Brunswick 1981 — 1985
Union County College 1982 — 1984
Westfield High School 1977 — 1981
college prep
Metro Cash and Carry November 2014 - Present
Viking Cruises July 2014 - Present
First investment bank August 2012 - June 2013
American Global Transport September 2008 - October 2010
Best Western Arrowhead Lodge & Suites of Black River Falls,WI May 2006 - September 2008
Мобил Комерс January 2005 - January 2006
Fargo Electronics April 2004 - November 2004
Valleyfair Family Amusement Park May 2002 - October 2003
Skills
Microsoft Office, Photoshop, Internet, Negotiation, Team Management, Sales, Business Strategy, Strategic Planning, Change Management, Customer Service, Marketing, Finance, Business Planning, Banking, Financial Analysis, Telecommunications, New Business Development, Sales Management, Marketing Strategy, Team Leadership, Analysis, Management, Business Analysis
Education
University of National and World Economy 2011 — 2013
Master's degree, Economy of Trade
Sofia University St. Kliment Ohridski 1999 — 2003
Bachelor's degree, History and Geography
Viking Cruises November 2013 - October 2014
You Save Green, Incorporated June 2012 - September 2014
Oracle August 2009 - September 2011
Grand Circle Corporation April 2006 - October 2008
Premiere Global Services, Inc September 2004 - March 2006
NEPS, LLC June 2000 - September 2003
Skills
Contract Negotiation, Market Intelligence, Social CRM, CRM, Analytics, Territory Management, SaaS, Salesforce.com, Solution Selling, Lead Generation, Sales Process, Enterprise Software, Cloud Computing, Direct Sales, Account Management, Product Marketing, Selling, Sales, Business Intelligence, Email Marketing, Strategy, Management, Sales Force Development, Sales Operations, Call Centers, Professional Services, Process Improvement, New Business Development, Forecasting, Product Management, Sales Management, Channel Partners, Business Development, Social Media, Demand Generation
Education
Keene State College 2001 — 2004
Business Management
University of Wollongong 2001 — 2002
Infocast July 2015 - Present
Viking Cruises February 2015 - July 2015
Gingold & Company (CPA) May 2014 - February 2015
C.W Designs March 2011 - March 2014
Montanio Design Group October 2005 - April 2011
Myspace January 2010 - May 2010
Public Broadcasting Service September 2009 - December 2009
Skills
Event Planning, Marketing, Editing, Entertainment, PowerPoint, Microsoft Excel, Budgets, Sales, Research, QuickBooks, Social Networking, Social Media Marketing, Social Media, Facebook, Microsoft Office, Payroll, Accounts Payable, Invoicing, Time Management, Accounts Receivable, Outlook
Education
Santa Monica College 2012 — 2016
PROFESSIONAL ACCOUNTANT CERTIFICATE OF ACHIEVEMENT, Accounting Technology/Technician and Bookkeeping
California State University-Northridge 2003 — 2010
B.A., Electronic Media Management
Tax Credit Co. 2014 - Present
Viking Cruises 2013 - 2014
McKinsey & Co. 2004 - 2013
FTD, Inc 2003 - 2003
Blue Martini Software 2000 - 2002
PricewaterhouseCoopers 1998 - 2000
Industrial Assessment Center 1996 - 1998
General Motors 1995 - 1996
Skills
Strategy, Pricing, Procurement, Program Management, Supply Chain, Competitive Analysis, Sales Operations, Business Development, Call Center, Technology Management, CRM, Leadership, Manufacturing, Strategic Sourcing, Market Research, Technology, Call Center Development, Direct Sales, Information Technology, Call Centers, Management Consulting, Cross-functional Team..., Business Strategy, Start-ups, Analytics, Product Management, Business Transformation, Consulting, Management
Education
Northwestern University - Kellogg School of Management
MBA
University of Michigan
BS
Viking Cruises November 2014 - Present
Herzfeldt Design March 2012 - Present
Slalom Consulting March 2014 - November 2014
LEVEL Studios May 2010 - May 2012
Ascentium January 2009 - September 2010
Razorfish 2007 - 2008
Adapt Technologies June 2007 - December 2007
Yellowpages.coom October 2006 - June 2007
Yellowpages.com 2006 - 2007
Bakersman Technology Group March 2006 - July 2006
Skills
Information Architecture, Interaction Design, User Research, User Experience, Usability Testing, Design Strategy, User Interface Design, User-centered Design, Usability, Illustrator, Eye Tracking, Strategy, Competitive Analysis, User Interface, Creative Direction, Visual Design, Experience Design, Product Design, User Experience Design, Persona, Ethnography, Heuristic Evaluation
Education
Illinois Institute of Technology 1998 — 2000
Masters
Bradley University
Bachelor of Science
Viking Cruises June 2015 - Present
Demand Media June 2013 - Present
Team One February 2014 - September 2014
Getty Images October 2010 - January 2013
Sony Pictures Entertainment March 2008 - July 2009
Corbis December 2006 - January 2008
Corbis January 2000 - November 2006
Corbis October 1996 - December 1999
Skills
Image Editing, Digital Photography, Photography, Editorial, Video, Photo Research, Photojournalism, Stock Photography, Photos, Digital Imaging, Digital Media, Commercial Photography, Art, Travel Photography, Photo Shoots, Fine Art Photography, Documentaries, Editing, Portrait Photography, Magazines, Event Photography, Mac, Portraits, Publishing, Fashion Photography, Film, Multimedia, Image Manipulation, Lightroom, Creative Direction, Videography, Social Media, Image, Art Direction, Adobe Bridge, Photo Editor, Photo Editing, Content Management, Images, Photoshop, Video Editing, Creative Development, Picture Frames, Art Restoration, Art Research, Exhibit Preparation, History of Photography, Black & White..., Color Photography, Digital Asset Management
Education
University of California, Santa Barbara 1989 — 1992
Bachelor of Arts (B.A.), Film/Video and Photographic Arts
Ventura College 1987 — 1989
Associate's Degree, Film/Video and Photographic Arts
Viking River Cruises April 2014 - Present
Viking Cruises June 2013 - April 2014
AutoTrader.com 2010 - 2013
McKinsey & Company 2008 - 2010
McKinsey & Company May 2007 - August 2007
Lehman Brothers February 2007 - April 2007
Charles River Associates 2005 - 2006
Micks Peasant Inc. 2003 - 2005
Cox Communications 2001 - 2001
UAS Asset Management 2001 - 2001
Skills
Business Strategy, Business Analysis, Management Consulting, Leadership, Business Development, E-commerce, Finance, Strategy, Analytics, Competitive Analysis, Mergers & Acquisitions, Financial Modeling, Digital Marketing, Market Research, Email Marketing, Consulting, Management, Strategic Planning, Cross-functional Team..., Marketing Strategy, Financial Analysis
Education
Dartmouth College
Bachelor of Arts (BA)
The Westminster Schools
University of Michigan - Stephen M. Ross School of Business
MBA
Viking Cruises May 2015 - Present
The Walt Disney Company June 2013 - September 2014
Down Mavericks (film production start-up) December 2011 - March 2013
Farmers Insurance April 2012 - November 2012
Los Angeles Times March 2007 - August 2011
Kaplan Test Prep and Admissions February 2006 - March 2007
Skechers September 2005 - February 2006
Tribune Company June 2004 - September 2005
Marich Communications March 2003 - April 2003
Education
University of Southern California
Bachelor of Arts
Viking Cruises February 2014 - Present
Destination America (The Travel Corporation) December 2012 - February 2014
Destination America (The Travel Corporation) March 2012 - December 2012
Destination America (The Travel Corporation) October 2007 - March 2012
AmericanTours International September 2006 - September 2007
Americantours International February 2005 - September 2006
Lavprisfly.no (a division of Berg-Hansen Reisebureau AS) April 2004 - December 2004
Berg-Hansen Reisebureau AS September 2003 - March 2004
PLUSreiser AS May 2001 - September 2003
PLUSreiser AS June 2000 - May 2001
Skills
Customer Relations, E-commerce, Product Development, Marketing Strategy, Negotiation, Customer Service, Marketing, Tour Operators, Tourism, Leisure Travel, Management, Travel Management, Vacation, Business Travel, Leisure, Adventure Travel, Hotels, Cruises, Travel Planning, Hospitality, Networking, Customer Satisfaction, Customs Regulations, Contract Negotiation
Education
Bowling Green State University 1994 — 1996
MA, American Culture Studies
University of Florida 1991 — 1993
BS, Journalism
University of Bergen (UiB) 1990 — 1991
Grunnfag, English
Viking Cruises December 2004 - Present
Sport Chalet September 2002 - November 2004
Zentropy Partners 2000 - 2001
Media Revolution 1999 - 2000
Skills
Omniture, SEO, Social Media Marketing, E-commerce, PPC, SEM, Digital Marketing, Email Marketing, Information Architecture, Online Advertising, Customer Acquisition, HTML, Web Analytics, Direct Marketing, Flash, Photoshop, Project Management, Direct Mail, Copywriting, Google Analytics, Marketing, Web Design, CRM
Education
ArtCenter College of Design 1998 — 2007
night program, Entertainment Design
Pensacola Christian College 1993 — 1996
BS, Graphic Design
Sierra College 1991 — 1993
AA, Liberal studies
Viking Cruises May 2015 - Present
The Coffee Bean & Tea Leaf September 2010 - September 2014
The Coffee Bean & Tea Leaf August 2005 - September 2010
Skills
Accounting, Financial Reporting, Financial Analysis, Forecasting, Cash Flow, Cash Management, Financial Modeling, Retail, Income Statement, Analysis, Inventory Management, P, Budgets, Customer Service, Finance, Team Building
Education
California State University-Northridge 2000 — 2005
Bachelor of Science Business Administration, Financial Services
Viking Cruises February 2015 - Present
SS&C GlobeOp August 2013 - April 2014
Ares Management November 2012 - August 2013
Ares Management March 2009 - November 2012
Countrywide Securities Corporation July 2007 - October 2008
UCSD Medical Center November 2002 - July 2007
Skills
Financial Analysis, Fixed Income, Capital Markets, Management, Equities, Accounting, Finance, Investments, Bloomberg, Project Management, Valuation, Financial Reporting, SQL, Analysis, Securities, Microsoft SQL Server, T-SQL, Financial Modeling, Database Design
Education
University of California, San Diego 1999 — 2006
Bachelor of Arts (B.A.), Mathematics and Computer Science
Viking Cruises March 2015 - Present
Ernst & Young September 2007 - February 2015
Aztec Shops December 2003 - July 2007
Finck, Rudnick & Co, CPA's December 2001 - April 2002
Skills
GAAP, Accounting, Internal Controls, Auditing, Financial Reporting, Financial Statement..., Financial Accounting, Financial Statement..., CPA, Assurance, External Audit, US GAAP, Big 4, Revenue Recognition, SEC filings, SEC Filings, Sarbanes-Oxley Act
Education
San Diego State University-California State University 2002 — 2007
BS, Business Adminstration - Accountancy
Gunn
Southern California Hospital February 2014 - Present
Deloitte September 2013 - February 2014
Mission Community Hospital April 2008 - September 2013
Viking Cruises April 2007 - April 2008
Mission Community Hospital October 2002 - April 2007
Skills
Financial Systems, Fixed Assets, General Ledger, Microsoft Office, QuickBooks, Payroll, Financial Statements, Journal Entries, Accounts Payable, Accounts Receivable, GAAP, Auditing, Finance, Invoicing, Budgets, Analysis, Peachtree, Financial Accounting, Tax Preparation
Education
California State University
Bachelors of Science, Accountancy; Accounting
Los Angeles Valley College
Associates Degree, Economics
St. Genevieve High School
Viking Cruises January 2008 - Present
Lamps Plus July 2003 - January 2008
Hollywood Casino January 2001 - June 2003
Skills
Advertising, Social Media, Marketing Strategy, Marketing Communications, Social Media Marketing, Marketing, Digital Marketing, Online Advertising, Microsoft Office, Customer Service, Public Relations, Strategic Planning, Account Management, Microsoft Excel, Photoshop, Email Marketing, New Business Development, Event Planning, Event Management, Sales
Education
Illinois Institute of Technology 1999 — 2011
M.S., Marketing Communications
Viking Cruises June 2015 - Present
International Merchandise Concepts January 1998 - June 2015
Orlux Distribution (Vuarnet-France Optical) January 1991 - January 1998
Skills
Corporate Gifts, Direct Marketing, Corporate Branding, Marketing Strategy, Marketing, Brand Development, Incentive Programs, Branding & Identity, Market Planning, Lead Generation, Direct Mail, Creative Direction, Email Marketing, Variable Data Printing, B2B, Advertising Sales, Trade Shows, Brand Awareness, Advertising, Integrated Marketing, Digital Printing, Online Marketing, Gifts, Relationship Marketing
Education
Boston University - School of Management 1981 — 1984
BSBA, Business with a concentration in Marketing
Rite Route, Inc. July 2015 - Present
Viking Cruises March 2010 - June 2015
Viking Cruises September 2008 - March 2010
Hi Tech Design October 2006 - September 2008
Kernel Inc. July 2003 - January 2006
FEM engineering January 1998 - December 2002
Skills
Leadership, Business Valuation, Start-ups, Start-up Ventures, Business Intelligence, Economics, Corporate Finance, Finance, Marketing, Data Modeling, Neural Networks, Databases, Software Development, .NET, SDLC, Database Design, ASP.NET, C#, SSRS, T-SQL, Microsoft SQL Server, Database Administration, Programming, SQL, HTML, SSIS, Microsoft Dynamics, Microsoft CRM, SharePoint, Web Services, Application Development, SQL Server, JavaScript, IT Management, Architecture, ETL, Scrum, Visio, Active Directory
Education
Boston University 2006 — 2008
Master of Science (M.Sc.), Computer Science
UCLA Anderson School of Management 2014 — 2016
Master of Business Administration (M.B.A.), MBA, Finance
Viking Cruises May 2012 - June 2015
African Travel, Inc July 2011 - August 2011
U.S. Census Bureau -- Census Coverage Management May 2009 - July 2011
AFRICAN TRAVEL, INC April 2004 - February 2009
Brendan Vacations December 1995 - March 2003
Skills
Planning and Event..., Participant and..., Extensive world travel, Budgets, Customer Service, Teamwork, Strategic Planning, Microsoft Office, Negotiation, Project Management, Microsoft Excel, Team Building, PowerPoint, Microsoft Word, Human Resources, Recruiting, Training, Call Centers, Customer Satisfaction, Management, Administration
Education
State University of New York at Albany
BA, Psychology and Anthropology
TYWL LLP February 2015 - Present
Viking Cruises May 2014 - February 2015
Ernst & Young September 2006 - April 2014
Skills
SEC filings, US GAAP, Assurance, Sarbanes-Oxley Act, Internal Controls, External Audit
Education
University of California, Berkeley 2002 — 2006
Bachelor's Degree, Economics
University of California, Berkeley, Haas School of Business 2002 — 2006
Bachelor's Degree, Business Administration
Viking Cruises December 2013 - Present
Grill Concepts, Inc. August 2011 - December 2013
Food for Taught Restaurant Training and Consulting November 2007 - December 2013
Maggiano's Little Italy February 2009 - July 2011
Growth Properties July 2002 - November 2007
foodwerx cafe July 1999 - July 2002
Skills
New Restaurant Openings, ServSafe Instructor, ServSafe Alcohol..., CFBE, Catering, Nutrition, Cpr Certified, First Aid, Menu Development, Menu Engineering, Leadership Development, Team Leadership, Cost Control, Profit Maximization, Guest Service Management, Recruiting, SOP development, Presentations, Training, Restaurant Management, Restaurants, Hotel Management, Mentoring, Spanish-speaking, Bulgarian, Food & Beverage, Food Preparation, Culinary Management, Employee Relations, Employee Engagement, Employee Training, Quick Thinker, Timely Decision Making, Project Planning, Project Management, Creative Problem Solving, Banquet Operations, Alcohol Awareness, Responsible Service of..., Food Safety, Food Safety Management..., Marketing Strategy, Operations Management, Retail, Motivation, Interviews, Multi-unit, Multitasking Skills, Franchise Consulting, Hospitality Management
Education
Pierce College 2012 — 2014
Associate of Science (A.S.), Business Administration and Management, General, 4.0
Viking Cruises January 2006 - Present
Hurtigruten January 2004 - October 2007
Cruise West April 1999 - May 2003
Skills
Cruises, Travel Management, Leisure Travel, Leisure, Business Travel, Incentive Travel, Incentives, Adventure Travel, Travel Planning, Vacation, Destination Marketing, Marketing Strategy, Tour Operators, Event Planning, Revenue Analysis, Hospitality Management, Trade Shows, Hotel Management, Customer Service, Airlines, Social Media Marketing, Sabre, River Cruises, Meeting Planning, Yield Management, Resorts, Event Management, Luxury, Online Marketing, Travel Technology, Sales, Corporate Events, New Business Development, Marketing, Contract Negotiation, Sales Management, Business Development
Education
California State University-Long Beach
B.A., Economics
Access and Design Electric August 2013 - Present
MOPS International August 2008 - July 2013
Viking Cruises September 2007 - April 2008
Uniworld Boutique River Cruise Collection August 2004 - September 2007
Princess Cruises June 2000 - July 2004
Skills
New Business Development, Start-ups, Customer Service, Sales
Education
Metropolitan State University of Denver 2012 — 2016
Bachelor of Fine Arts (B.F.A.), Finance, General
Art Center College of Design 1998 — 2000
Photography
Herbert Hoover High School 1992 — 1996
High School
Viking Cruises December 2013 - Present
BOOM! Studios 2011 - 2012
James Mintz Group June 2011 - August 2011
Skills
Editing, Microsoft Office, Creative Writing, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Research, Customer Service, English, Public Speaking, Teaching, Social Media, Blogging, Time Management, Leadership, Facebook
Education
California State University-Northridge 2007 — 2012
Bachelor's degree, Philosophy
California Lutheran University August 2013 - Present
Viking Cruises May 2014 - August 2015
Harvard Pilgrim Health Care March 2007 - March 2013
EF College Break October 2007 - October 2009
Skills
Customer Satisfaction, Compassion, Cultural Awareness, Office Management, Leadership Development, Team Building, Social Media, Community Outreach, Soft Skills, Customer Service, Public Speaking, Training, Microsoft Office, Research, Social Networking, Nonprofits, PowerPoint, Leadership, Event Planning, Management, Healthcare, Event Management, Teaching, Social Media Marketing, Microsoft Word, Fundraising, Microsoft Excel, Problem Solving, Coaching, Teamwork, Staff Development
Education
Regis College 2006 — 2008
Master's, Communications
Regis College 2001 — 2005
Bachelor's, Communications
Viking Cruises March 2014 - Present
Ernst & Young, LLP September 2010 - March 2014
Skills
Sarbanes-Oxley Act, Auditing, US GAAP, Assurance, External Audit, Internal Controls, SEC filings, GAAP, Big 4, Internal Audit, Financial Accounting, Accounting, Financial Reporting, SOX 404, Financial Statements
Education
Mount Saint Mary's College California 2006 — 2010
Bachelor of Arts (B.A.), Business Administration with an emphasis in Accounting
Viking Cruises June 2013 - Present
Ernst & Young October 2011 - June 2013
Ernst & Young October 2008 - September 2011
Ernst & Young October 2006 - September 2008
Ernst & Young July 2004 - September 2006
Skills
Assurance, External Audit, Big 4, SEC filings, US GAAP, Internal Controls, Sarbanes-Oxley Act, Auditing, Financial Reporting, CPA, SEC Filings, Financial Accounting
Education
University of Virginia 2004 — 2005
Masters of Accountancy
Claremont McKenna College 2001 — 2004
Bachelor of Arts (B.A.), Economics-Accounting
Viking Cruises February 2014 - Present
Swissport : Air France 2009 - 2012
UC Davis 2005 - 2008
Skills
Event Planning, Public Speaking, Intercultural..., Meeting Facilitation, Teaching, Training Delivery, PowerPoint development, Report Writing, Travel Planning, Listening to customers, Community Outreach
Education
University of California, Davis 2003 — 2008
Bachelor of Arts (B.A.), International Relations
Scenic USA May 2015 - Present
Viking Cruises 2011 - 2014
Princess Cruises 2004 - 2011
Crystal Cruises February 2002 - February 2005
Holland America Line November 1995 - February 2002
Royal Cruise Line October 1985 - November 1995
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Customer Service, Sales Presentations, Event Planning, Marketing Strategy, Leisure Travel, Incentive Travel, Travel Planning, Travel Management, Group Presentations
Education
San Francisco State University
Bachelor of Arts (BA), Marketing/Marketing Management, General
Viking Cruises November 2014 - Present
3G Consulting Company, LLC (Progressive Company) June 2014 - October 2014
Air Tahiti Nui February 2010 - May 2013
Air Tahiti Nui February 2006 - February 2009
Philippine Airlines April 1999 - July 2002
Skills
Public Relations, Customer Service, Customer Satisfaction, Customer Insight, Customer Experience, Customer Oriented, Customer Retention, Customer Acquisition, Customs Regulations, Custom Homes, Customer Engagement, Public Speaking, Public Health, Languages, Sales, Management, Event Management
Education
De La Salle University 1999 — 2001
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Lyceum University Manila 1995 — 1999
Bachelor's of Science in Foreign Service, Major International Trade
Viking Cruises August 2013 - Present
Education
Bunker Hill Community College 2010 — 2016
Associate of Science (A.S.), Business/Managerial Economics
Viking Cruises November 2014 - Present
Private Company March 2009 - Present
American Express September 2005 - February 2009
American Express 2005 - 2009
Skills
Computer Proficiency, Leisure Travel, Business Travel, Travel Planning, Customer Satisfaction, Tour Operators, Tourism, Travel Management
Education
waterson business college 1987 — 1988
Tourism and Travel Services Management
East Los Angeles College 1981 — 1982
English Language and Literature, General
Microsoft August 2010 - Present
Collette Vacations November 2009 - July 2010
Viking Cruises April 2008 - November 2009
Europe Express, Part of TUI, Plc July 2003 - April 2008
Skills
Sales, Lead Generation, Account Management, Salesforce.com, Business Development, Direct Sales, B2B, Strategic Partnerships, Solution Selling, Sales Presentations, Channel Partners, Sales Process
Education
Central Washington University 1997 — 2000
Bachelor of Arts (BA), English
Issaquah High School
Viking Cruises January 2013 - Present
City of Los Angeles June 2008 - Present
Skills
Dispute Resolution, Negotiation, Management, Employee Training, Time Management, Customer Retention, Customer Service, Dependable Team Player, Leadership, Critical Thinking, Creative Problem Solving, Public Speaking, Leadership Development
Education
California State University-Northridge 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Los Angeles Pierce College
Los Angeles Pierce College
Viking Cruises 2014 - Present
Grand Circle Corporation July 2003 - January 2014
Vacation Outlet / NLG September 1993 - February 2003
The Patriot Ledger August 1987 - February 1993
St. Martin's Press June 1989 - December 1989
Skills
Microsoft Word, Microsoft Office, Sabre, Leisure Travel, Tourism, Travel, Travel Planning, Customer Service, Adventure Travel, Business Travel, Cruises, Tour Operators, Online Travel, Leisure, Sales, Travel Management, Hospitality, Hotels, Travel Agency, Guided Tours, International Travel, Travel Writing
Education
University of Massachusetts Boston 1982 — 2004
Bachelor of Arts (B.A.), Theatre Arts
Thomas Cook/Crimson Travel School, Cambridge MA 2003 — 2003
Certification, Travel & Tourism
Viking Cruises 2005 - 2010
Skills
Microsoft Office, Microsoft Excel, Sabre, Typing, Customer Service, TESOL, Office Administration, Telephone Skills, Data Entry, Social Media, Social Networking, Teaching, Team Building, Public Speaking, Cake Decorating, Handmade Jewelry, English Teaching, Organization Skills
Education
The Canadian Institute of English 2014 — 2014
Certification, Teaching English as a Second or Foreign Language/ESL Language Instructor
California State University-Northridge 2000 — 2004
English Language and Literature/Letters