Village Automotive Group
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Village Automotive Group Employees
Dominion Enterprises January 2009 - Present
Dominion Enterprises August 2008 - January 2009
Autobase, Inc. June 2005 - June 2008
Village Automotive Group June 2003 - June 2005
Skills
Account Management, Salesforce.com, Sales Process, Lead Generation, Selling, Leadership, Sales, Customer Retention, Sales Management, Sales Operations, Strategic Planning, CRM, Direct Sales, B2B, Online Advertising, Sales Presentations, Competitive Analysis, E-commerce, Email Marketing, Marketing, New Business Development, Online Marketing, Cold Calling, SaaS, Solution Selling, Strategic Partnerships, Digital Marketing, Microsoft CRM
Education
Lawrence University 1995 — 1999
BA, History
CDK Global October 2014 - Present
Lawless Chrysler Jeep Dodge March 2014 - October 2014
CallCoach July 2010 - March 2014
Muzi Motors June 2009 - October 2010
Village Automotive Group February 2007 - June 2009
Skills
Public Speaking, Appointment Scheduling, Phone Etiquette, Sales, Sales Management, Management, Project Management, Photography, Photoshop, Training, Employee Training, Customer Retention, Marketing, Customer Satisfaction, Customer Service, Team Building
Education
The New England Institute of Art 2009 — 2012
AutoFair Automotive Group January 2014 - Present
Data Software Services- ELEAD1ONE July 2012 - November 2013
Black Book Online April 2009 - June 2012
ADP Dealer Services/BZ Results July 2006 - March 2009
ADP Dealer Services 2001 - 2006
Village Automotive Group 1997 - 2001
GE Loop & Associates 1994 - 1997
Acura Connection 1987 - 1994
Bernardi Inc.- Dartmouth Honda Volvo 1983 - 1986
Ford Motor Company 1976 - 1982
Skills
CRM, Sales, B2B, Management, Leadership, Marketing Strategy, Salesforce.com, Retail, Training, Automobile, Vehicles, Dealers, Marketing, Negotiation, Customer Satisfaction, SEM, Profit, Lead Management, Strategic Planning, Sales Presentations, Selling, Social Media Marketing, Strategy, Sales Operations, Business Development, SEO, Forecasting, SaaS, Sales Process
Education
Long Island University, C.W. Post Campus 1974 — 1976
BS, Marketing, Finance
SUNY Farmingdale
Automotive Engineering Technology
Inner Compass March 2014 - Present
The Coaches Training Institute (CTI) 2012 - Present
The Leadership Circle 2012 - Present
Village Automotive Group September 2011 - October 2013
Village Automotive Group June 1996 - January 2011
Skills
Leadership Development, Team Building, Customer Satisfaction, Negotiation, Sales Management, Marketing Strategy, Automotive, Training, Reynolds, Automobile, Customer Retention, Strategic Planning, Executive Coaching, Leadership, Sales Process, Management
Education
The Leadership Circle 2012 — 2012
Certified TLC Associate Coach, Leadership Development
Coaches Training Institute 2011 — 2012
Certified Professional Co-Active Coach, Coaching & Training, Leadership development, Personal Growth
Babson College 2008 — 2009
Executive Education Certificate in PArtnership with NADA, Entrepreneurship & Automotive Leadership
O'Lyn Contractors, Inc. June 2013 - Present
Village Automotive Group June 2011 - March 2012
BETTENCOURT MACHINE COMPANY October 2004 - November 2009
BusinessCoach.com 2002 - 2004
VERC CAR RENTALS January 1998 - January 2001
BARROW INDUSTRIES, INC January 1987 - January 1998
Skills
Team Building, Strategic Planning, Accounts Payable, Operations Management, Finance, Accounting, Financial Analysis, Management, Negotiation, Leadership Development, Leadership, Nonprofits, Payroll, Budgets, Business Development, Small Business, Business Strategy, Auditing, Customer Service, Sales Management, Banking, Entrepreneurship, Training, Coaching, Sales Operations, Risk Management, Process Improvement, Sales, Marketing, Accounts Receivable
Education
Suffolk University - Sawyer School of Management 1977 — 1979
BSBA, Accounting
Quincy College 1975 — 1977
Associates, Accounting
Village Automotive Group December 2010 - Present
Rietzl Porsche Audi December 2006 - November 2010
Weber Dodge 1988 - 2006
Skills
Automotive, Vehicles, Continuous Improvement, Automobile, Customer Satisfaction, Profit, Automotive Aftermarket, Warranty, Automotive Repair, Customer Retention, Dealer Management, Parts, Dealers, Automotive Parts, Fleet Management, Tires, Suspension, Spare Parts, Sales Process
Education
Quincy College
Dedham Automall Group - Goodwill Enterprises, Inc July 2015 - Present
Tasca CJDR October 2014 - July 2015
Tasca Automotive Group June 2012 - October 2014
The Herb Chambers Companies. November 2010 - June 2012
Village Automotive Group 2009 - 2011
Skills
Motivational Speaking, Leadership Development, Competitive Intelligence, Sales Process, Customer Retention, Sales Management, Sales Operations, Customer Satisfaction, Sales, New Business Development, Team Building, Automotive, Vehicles, Account Management, Dealer Management, Negotiation, Automobile, Automotive Aftermarket, Dealers, Reynolds, Profit
Education
Massasoit Community College 2003 — 2005
bussiness
Village Automotive Group May 2008 - Present
Cadillac Village of Norwood 2004 - April 2008
Saab City of Framingham 1999 - 2004
IATSE June 1995 - November 1999
WGBH 1987 - 1995
The American Repertory Theatre 1985 - 1987
The Guthrie Theatre 1984 - 1985
Skills
Digital Marketing, Email Marketing, Analytics, Process Development, Process Management, E-commerce, SEO, Business Intelligence, Business Development, Communication, CRM, Inbound Marketing, Leadership, Lead Generation, Lead Management Process, Lead Nurturing, Project Management, Networking & Building..., Sales, Sales & Marketing..., Sales Management, Social Media, Web Design, Web Development, Web Content, Web Analytics, Vendor Management, Multi-Channel Analytics, Conversion Optimization, Lead Management, Digital Strategy, Profit, Customer Retention, Automobile, Automotive, Sales Process, Online Advertising, Marketing, Sales Operations, Management, Marketing Strategy, Team Building, Customer Satisfaction, Integrated Marketing, Retail, Advertising, Social Media Marketing, Salesforce.com, Dealers, Account Management
Education
Harvard University 1992 — 1994
Masters
University of Massachusetts Boston 1987 — 1989
BA
Grinnell College 1981 — 1984
Mamaroneck High School 1977 — 1981
Village Automotive Group March 2007 - Present
Old Town Trolley of Boston September 1999 - April 2004
Education
J.U.K S.P.E.L 1993 — 1996
ELECTRO-TECHNICIAN
Jamiât Mohammed Al-Khâmiss Rabat 1991 — 1993
ECONOMICS
Holiday Companies January 2007 - September 2011
Village Automotive Group March 1999 - May 2005
Michael Foods, Inc. 1994 - 1999
Skills
Employee Relations, Performance Management, Compliance, Administration, Retail, Employment Law, Leadership Development, Policy Development, Change Management, Recruiting, Employee Training
Education
Minnesota State University, Mankato 1988 — 1992
Bachelor of Science, Industrial Organizational Psychology
PHR/SPHR class
CarGurus July 2015 - Present
Colonial Nissan of Medford June 2013 - July 2015
Village Automotive Group June 2012 - June 2013
Staples April 2004 - June 2012
Skills
Sales, Customer Service, Management, Computer Repair, Computer Diagnostics, Software Installation, Computer Hardware, Network Installation, Computer Hardware..., Microsoft Office, Account Management, Customer Satisfaction, Sales Management, Customer Retention
Education
Medford High School 2001 — 2005
Salem State University
Business Management
BMW of Peabody October 2012 - January 2015
BMW of Peabody January 2006 - October 2012
Group 1 Automotive February 2002 - March 2005
Kelly Automotive Group March 2000 - March 2002
Village Automotive Group February 1991 - March 2001
Honda Village 1999 - 2000
Honda Village 1999 - 2000
Ira Motor Group July 1987 - January 1991
Skills
Reynolds & Reynolds, Automotive, Vehicles, Reynolds, Dealer Management, Automotive Aftermarket, Warranty, Customer Satisfaction, Parts, Sales Process, Customer Retention, Profit, Automobile, Selling, Sales, Dealers, Automotive Repair, Customer Service, Management, Sales Management, Automotive Sales..., Gross Profit, Negotiation, Sales Operations
Education
Cambridge College 1987 — 1988
Med management, organization development
CVS Caremark Corporation February 2014 - Present
SignVOX May 2013 - September 2013
Village Automotive Group January 2013 - May 2013
Lonza May 2012 - August 2012
Minocha Research Lab May 2011 - May 2012
Sagamore Golf Inc. May 2008 - May 2012
MHJ Contruction June 2007 - August 2010
Skills
Gel Electrophoresis, PCR, Microsoft Office, gDNA Isolation, RNA isolation, Bacterial Transformation, Bacterial Cell Culture, Plant Tissue Culture, cGMP manufacturing, cGMP practices, Aseptic Technique, SDS-PAGE, Electroporation, Restriction Digestion, Restriction Mapping, Plasmid Isolation, PCR primer design, RT-PCR, Vector Design, Protein Chromatography
Education
Massachusetts College of Pharmacy and Health Sciences 2014 — 2017
Doctor of Pharmacy (Pharm.D.), Pharmacy
University of New Hampshire 2008 — 2012
Bachelor of Science (B.S.), Biology, General
Winnacunnet
Travelers April 2014 - Present
Travelers June 2013 - Present
Travelers Insurance June 2007 - June 2013
Fidelity Investments 2005 - 2007
Village Automotive Group 2003 - 2005
Skills
Property & Casualty..., Underwriting, Commercial Lines, Mentoring, Commercial Insurance, Negotiation, Sales, Directors & Officers..., Liability, Umbrella Insurance, New Business Development, Claims Management, Claim, Employment Practices..., General Insurance, Professional Liability, Disability Insurance, Insurance, Workers Compensation, Brokers, Inland Marine
Education
Bentley University 2003 — 2007
Bachelors, Finance
Village Automotive Group November 2011 - Present
Nissan of East Providence August 2008 - November 2011
Prime Infiniti April 2006 - August 2008
Village Automotive Group October 2002 - April 2006
Columbia Buick Pontiac GMC 2000 - 2002
Skills
Automotive, CRM, Sales Management, Automobile, Vehicles, Profit, Sales Process, Customer Satisfaction, Customer Retention, Automotive Aftermarket, Parts, Dealers, Customer Service, Negotiation, Sales, Sales Operations, Management
Education
University of Maine 1986 — 1990
BS, Finance
Medfield High School 1982 — 1986
Moore Family Of Dealerships June 2008 - Present
Village Automotive Group February 2001 - May 2008
Skills
Sales Process, Customer Retention, Sales Management, Marketing Strategy, New Business Development, Lead Generation, Customer Service, Negotiation, Budgets, SEO, Team Building, Strategic Planning, Online Advertising, B2B, Automotive, Sales Operations, Event Management, Advertising, Automobile
Education
Mount Ida College 1997 — 1999
Associates, Marketing
IBM August 2012 - Present
Lyon-Waugh Auto Group July 2009 - August 2012
OnForce February 2009 - June 2009
OnForce February 2008 - February 2009
Village Automotive Group October 2006 - February 2008
Lyon Waugh Automotive Group July 2003 - September 2006
Skills
Sales Process, Team Building, Sales Management, Salesforce.com, Sales, Customer Service, Training, Customer Satisfaction, Account Management, Negotiation, Customer Retention, Microsoft Office, Sales Operations
Education
Saint Anselm College 1999 — 2002
B.A., Sociology
Hamilton College 1997 — 1998
Stoneham High School 1993 — 1997
Village Automotive Group May 2007 - Present
John Leonard Employment Services April 1995 - June 1997
Education
Saint Anselm College 1984 — 1988
BA, English
Village Automotive Group August 2011 - Present
Rockford High School August 2007 - August 2011
Prestige Lincoln Mercury January 1996 - May 2001
Skills
Excel, Microsoft Office, Customer Service, Training, Account Management, Sales, Microsoft Excel, Salesforce.com, Team Building, Process Improvement, Sales Management, Sales Process, Automotive, Management, Strategic Planning
Education
University of Minnesota-Twin Cities 1984 — 1989
BA, Geography
Village Automotive Group November 2012 - Present
O'Connor & Drew, P.C. January 1985 - October 2012
Skills
Tax Preparation, Corporate Tax, QuickBooks, Accounting, Payroll, Financial Analysis, Tax Returns, Income Tax, Microsoft Excel, Tax, Bookkeeping, Financial Statements, General Ledger, Auditing, Fixed Assets, Financial Reporting, Internal Controls, Forecasting, Budgets, US GAAP, CPA, Revenue Recognition, GAAP, Sarbanes-Oxley Act, SEC filings, Tax Accounting, Cash Flow
Education
Northeastern University
Bachelor of Science (BSc), Accounting and Finance
St. Aidan's College Grahamstown
Granite Telecommunications April 2009 - Present
Village Automotive Group July 2008 - December 2008
Skills
Customer Service, Outlook, Microsoft Excel, Account Management, Strategic Planning, Microsoft Office, Marketing Strategy, Salesforce.com, Sales, Microsoft Word, Call Center, Sales Management, Telecommunications, Customer Satisfaction, Social Networking, Leadership, New Business Development, PowerPoint, Process Improvement, Team Leadership
Education
Lycoming College 2002 — 2006
BA, Corporate Communications
Village Automotive Group February 2012 - Present
Nordstrom August 2007 - July 2011
Wells Fargo 2011 - 2011
Education
Rasmussen College-Minnesota 2011 — 2014
BS, Business Managment
Village Automotive Group July 1991 - Present
Skills
Account Management, Salesforce.com, New Business Development, Budgets, Strategic Planning, Strategic Partnerships, Strategic Financial..., Data Analysis, Business Development, Marketing, Forecasting, Management, Competitive Analysis, Retail, Leadership, Automotive Aftermarket, Marketing Strategy
Education
California State University-Northridge 1984 — 1987
Bachelor's degree, Political Science and Government
cambridge high and latin high school 1970 — 1974
Village Automotive Group 2012 - 2012
Village Automotive Group 2012 - 2012
Education
Delaware State University 2001 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Laurel Senior High School 1997 — 2000
High School Diploma, Business Administration, Management and Operations