VIPdesk Company

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VIPdesk Employees

Employee
Years
Job
Industry
Penny Holder Penny Holder Saltillo, Mississippi Details
Penny Holder's VIPdesk Experience 2008 - 2008
Job Owner/Designer at Penny Renee Designs
Industry Consumer Services
Experience
Penny Renee Designs   April 2012 - Present
Penny Renee Designs   April 2012 - Present
Mary Jane Rackley & Co PLLC   January 2013 - May 2013
Tupelo Deals   October 2008 - 2013
Regions Financial Corporation  May 2011 - October 2011
North MS Medical Center  September 2010 - June 2011
ActionLink  June 2010 - April 2011
VIPdesk   2008 - 2008
North Mississippi Medical Clinics   May 1990 - December 1999
Thomas Harris Law Firm   1985 - 1986

Skills
Social Networking, Social Media Marketing, Social Media, Public Speaking, Facebook, Blogging, Online Marketing, Customer Service, SEO, WordPress, Event Planning, Blogger, Editing, Creative Writing, Copywriting, Public Relations, Online Advertising, Web Content, Marketing, Newsletters, Email Marketing, Data Entry, Small Business

Education
Itawamba Community College   1995 — 2011
One Year Certificate, Computer Programming

Houston High School   1981 — 1985

Jill Lyons Jill Lyons Cleveland/Akron, Ohio Area Details
Jill Lyons's VIPdesk Experience August 2010 - January 2011
Job Independent Contractor/Partner, Consumer and Customer Service Platforms
Industry Consumer Services
Experience
Uber  July 2015 - Present
LifeBanc  January 2011 - Present
Cleveland Clinic  February 2004 - Present
LiveOps  January 2010 - September 2011
VIPdesk   August 2010 - January 2011

Skills
Office Management,..., Medical Terminology, EMR, Hospitals, Healthcare, Nursing, Healthcare Management, BLS, Patient Safety, Epic Systems, Healthcare Information..., ACLS, Clinical Research, Inpatient

Education
Beaumont School for Girls

Cuyahoga Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Indiana Wesleyan University
Bachelor of Science (B.S.), Business Management, Finance and Organizational Management

Tammy Northrup Tammy Northrup Newark, Ohio Details
Tammy Northrup's VIPdesk Experience October 2012 - Present
Job Blogger at Yours and Mine ARE Ours
Industry Consumer Services
Experience
Yours and Mine ARE Ours   October 2012 - Present
VIPdesk   October 2012 - Present
VIPdesk   March 2008 - April 2012
National City Bank  1999 - 2002

Skills
Management Experience, Word, Excel, Outlook,..., Cash transactions, Effective communicator..., Ownership, tracking,..., 10-Key/7164 Keys Per..., Type 75 wpm, Meet deadlines, Planning & implementing..., Proven sales ability, Problem solving skills, Proficient RightNow CRM, Sales, Management, Training, Call Centers, Outlook, Customer Retention, Project Planning, Typing, Access, Microsoft Excel, Customer Experience, Customer Service, Cash, Employee Relations, Leadership, Microsoft Office, PowerPoint, Customer Satisfaction, Team Building, Windows, Retail, Data Entry, Telephone Skills, CRM, Team Leadership, Microsoft Word, Teamwork, Process Improvement, Operations Management, Process Scheduler, Social Networking, Software Documentation, Inventory Management, Banking, Recruiting, Performance Management, Account Management

Education
COTC

The Ohio State University

Michael Remus Michael Remus Dallas/Fort Worth Area Details
Michael Remus's VIPdesk Experience April 2004 - January 2005
Job Design Consultant at Bassett Furniture
Industry Design
Experience
Bassett Furniture Industries, Inc.   July 2013 - Present
Versace USA  January 2007 - July 2013
VIPdesk   April 2004 - January 2005
Rosewood Hotels & Resorts  September 2001 - April 2004

Skills
Visual Merchandising, Merchandising, Fashion, Styling, Retail, Window Displays, Store Management, Sales, Inventory Management, Store Operations, Customer Service, Microsoft Excel, Training, Luxury Goods, New Store Openings, POS, Retail Sales, Microsoft Office, Event Planning, Recruiting, Apparel, Loss Prevention, Hiring, Shoes, Product Knowledge, Interior Design

Education
Dallas County Community College   2006 — 2007

Margaret Pope Margaret Pope Virginia Beach, Virginia Details
Margaret Pope's VIPdesk Experience July 2011 - November 2011
Job Substitute Teacher at Virginia Beach City Public Schools
Industry Education Management
Experience
Virginia Beach City Public Schools  2001 - Present
VIPdesk   July 2011 - November 2011
Personal Touch Home Care  February 2007 - June 2011

Skills
Public Speaking, Onboarding, Interviews, Recruiting, Human Resources, Microsoft Excel, Resume Writing, Leadership, Training, Staff Development, Leadership Development, Outlook, Coaching, Customer Service, Employee Relations, Hiring, Organizational..., Time Management, Management, Temporary Placement, Data Entry, Higher Education, Fundraising

Education
Longwood College   1978 — 1983
Bachelor's degree, Biology, General

Gail Perrin Gail Perrin Harrodsburg, Kentucky Details
Gail Perrin's VIPdesk Experience December 2009 - February 2011
Job Branch Office Administrator at Edward Jones
Industry Financial Services
Experience
Edward Jones  July 2013 - Present
Southside Christian Church  February 2011 - June 2013
VIPdesk   December 2009 - February 2011
Kentucky Soaps & Such   February 2006 - July 2009
Chess King, HC Prange, Elder Beerman, Charming Shoppes   April 1984 - March 1989

Skills
Office Management, Administrative..., Customer Service, Retail Category..., Retail Sales, Retail Marketing, Owner-managed businesses, QuickBooks, College Recruiting, Financial Aid..., Office Administration, Management, Spreadsheets, Business Development, Administrative..., Program Management, Leadership

Education
National Business College   1989 — 1990
Associate's degree, Administrative Assistant and Secretarial Science, General

Huntington Junior College   1982 — 1983
Administrative Assistant and Secretarial Science, General

Huntington School of Beauty Culture-Main Campus   1981 — 1982
Cosmetology Licence

Fort Gay High School   1976 — 1981

Amy Kellenburger Amy Kellenburger Lucerne, Indiana Details
Amy Kellenburger's VIPdesk Experience October 2010 - Present
Job Brand Ambassador Sales / Customer Service at VIPdesk
Industry Consumer Services
Experience
VIPdesk   October 2010 - Present
Classico Seating   August 1997 - October 2010

Skills
Travel Agent, Phone Skills, Telecommunications, Customer Service, Customer Relations, Social Networking, Youth Work, Sales Support, Telephone Skills, Sales Operations, Call Center, Customer Satisfaction, Call Centers, Microsoft Word, Outlook, Microsoft Office, Sales, Customer Retention, Microsoft Excel, Data Entry, Customer Experience, Facebook, Accounting, Inventory Management, Retail

Education
Ivy Tech Community College   1986 — 1987
Medical Assitant

Career Quest
Travel Agent

Caston High School
Accounting

Cindy Duncan, MBA Cindy Duncan, MBA Phoenix, Arizona Area Details
Cindy Duncan, MBA's VIPdesk Experience April 2010 - June 2010
Job
Industry Human Resources
Experience
General Dynamics Information Technology  February 2014 - Present
Bombardier Aerospace  March 2012 - February 2014
Newman University  August 2010 - December 2011
VIPdesk   April 2010 - June 2010
Friends University  September 2005 - May 2010
Convergys Corporation  August 2007 - February 2010
Productive Solutions, LLC   November 2005 - March 2009
Accenture  April 2007 - August 2007
Boeing  October 2000 - November 2005
ViaLogik   July 2000 - October 2000

Skills
Employee Relations, Event Planning, Recruiting, Organizational..., Applicant Tracking..., Affirmative Action, Human Resources, Leadership Development, Employee Engagement, Onboarding, Talent Acquisition, Coaching, College Recruiting, Benefits Administration, HR Policies, New Hire Orientations, Employee Benefits, Resume Writing, Staff Development, Policy, Technical Recruiting, Career Counseling, Sourcing, Program Management, Management, HR Consulting, Communication, Deferred Compensation, Personnel Management, Training, Temporary Placement, Hiring, Internet Recruiting, Leadership, Workforce Planning

Education
William Howard Taft University   2010 — 2011
Doctor of Law (J.D.)

Capella University   2002 — 2004
MBA, Leadership w/HR emphasis, 3.82

Friends University   2000 — 2002
BS, e-Commerce Mgmt, 3.4

The University of Texas at El Paso   1995 — 1995
Certificate, Paralegal, 4.0

Goddard High School   1987 — 1989

Kimberly Stegall Kimberly Stegall Austin, Texas Details
Kimberly Stegall's VIPdesk Experience April 2006 - September 2006
Job Attorney at Kimberly Stegall Law Firm
Industry Law Practice
Experience
Kimberly Stegall Law Firm   June 2015 - Present
Rabb & Associates   November 2014 - May 2015
Mediation Clinic  August 2012 - May 2013
6th Judicial Circuit of Alabama   April 2012 - August 2012
6th Judicial Circuit of Alabama   January 2012 - April 2012
Susan Lyons, Ira Drayton Pruitt, Sr. Professor of Law   May 2011 - August 2011
Law Office of Sarah K   February 2007 - January 2008
Austin-American   October 2006 - February 2007
VIPdesk   April 2006 - September 2006
Cool River Café   July 2000 - January 2006

Skills
Legal Research, Legal Writing, Research, Public Speaking, Editing, Preparation of Wills, Probate Law, Estate Planning

Education
University of Alabama School of   2010 — 2013
Juris Doctor, Law

The University of Texas at Austin   2002 — 2005
Bachelor of Arts, Ancient History

Jasmine Parks Jasmine Parks Atlanta, Georgia Details
Jasmine Parks's VIPdesk Experience March 2010 - April 2012
Job Marketing Campaign Manager at Kent Marketing Group
Industry Marketing and Advertising
Experience
Kent Marketing Group   February 2014 - Present
Convergys  October 2011 - May 2013
VIPdesk   March 2010 - April 2012

Skills
Customer Experience, Marketing, Customer Service, Customer Satisfaction, Customer Retention, Sales, CRM, Market Research, Marketing Strategy, Marketing Communications, Account Management, Email Marketing, Time Management, Online Marketing, Retail, Leadership, Management, Team Management

Education
Bauder College   2014 — 2015
Associate's degree- candidate, Fashion Merchandising

Misti (Garner) Roe Misti (Garner) Roe Elwood, Indiana Details
Misti (Garner) Roe's VIPdesk Experience February 2013 - March 2013
Job Chat Representative
Industry Consumer Services
Experience
Millennial Services  February 2015 - Present
IMMI  July 2013 - March 2014
VIPdesk   February 2013 - March 2013
NEW Corp  August 2012 - November 2012
VIPdesk   August 2011 - August 2012
Southern Global   April 2011 - May 2011
Bankers Conseco Life Insurance Company  August 2003 - February 2005

Skills
Customer Service, Customer Satisfaction, Customer Service-Email, Customer Service-Chat, Customer Retention, Customer Experience, Telephone Skills, Microsoft Office, Work From Home, Type 45+ wpm, Microsoft Excel, Access, Phone Skills, Phone Etiquette, Avaya IP Telephony, Proficient with Instant..., Email, Outlook, Microsoft Word, PowerPoint, Windows, Clerical Skills

Education
Ivy Tech Community College   2009 — 2012
Associate’s Degree, General Studies, 3.75

Elwood Community High School   1992 — 1993
Diploma, College Prep math/science

Donna Michelle Cappucio, MS Donna Michelle Cappucio, MS Jacksonville, Florida Area Details
Donna Michelle Cappucio, MS's VIPdesk Experience July 2010 - August 2012
Job Director of Client Services, Aspire Lifestyles (formerly VIPdesk)
Industry Telecommunications
Experience
Aspire Lifestyles (formerly VIPdesk)   September 2012 - Present
Jacksonville Historic Naval Ship Association   August 2012 - October 2013
VIPdesk   July 2010 - August 2012
VIPdesk   October 2006 - July 2010
Aspire Lifestyles (formerly VIPdesk)   August 2000 - October 2006
Fisher Island Club  May 2000 - July 2000
Fisher Island Club  February 1996 - May 2000
Fisher Island Club  August 1994 - February 1996
Bill Hansen Catering  September 1992 - January 1995
Grand Bay Hotel  February 1993 - July 1994

Skills
Problem Solving, Excel, Hotels, Budgeting, Scheduling, Call Center, Customer Relations, Customer Service, Hospitality, Operations Management, Outlook, Team Building, Process Improvement, Word, PowerPoint, Event Planning, Coaching, Microsoft Office, Customer Satisfaction, Research, Planning, Public Speaking, Team Management, Writing, Quality Assurance, Teamwork, New Business Development, Online Marketing, CRM, Budgets, Call Centers, Customer Experience, Management, Microsoft Excel, Process Scheduler, Project Planning, Program Management, Marketing, Event Management, Microsoft Word

Education
Florida International University
Masters, Hotel and Restaurant Management

Florida International University
Master of Science, Hotel and Restaurant Management, Hotel, Motel, and Restaurant Management

Kathleen Cotter, CMP Kathleen Cotter, CMP Orlando, Florida Area Details
Kathleen Cotter, CMP's VIPdesk Experience August 2009 - March 2011
Job Senior Sales Manager at Orange County Convention Center, Orlando
Industry Hospitality
Experience
Orange County Convention Center  March 2011 - Present
VIPDesk   August 2009 - March 2011
AMI Global Meetings Solutions, Inc.   October 2009 - February 2011
Universal Orlando CityWalk Restaurant and Concert Venue   April 2006 - March 2009
Walt Disney Travel Company  June 1982 - April 2006
The Walt Disney Company  1991 - 2006

Skills
Hotels, Restaurants, Parties, Hospitality, Event Planning, Tourism, Event Management, Trade Shows, Corporate Events, Hospitality Management, Hospitality Industry, Customer Service, Management, Sales, Time Management, Meeting Planning, Catering, Resorts, Food, Revenue Analysis

Education
Alfred State College - SUNY College of Technology   1977 — 1979
AAS, Business Administration, Marketing

Painted Post West High   1974 — 1977
Regents High School Diploma, Business Administration and Management, General

Pamela A Pellegrin Pamela A Pellegrin Houma, Louisiana Details
Pamela A Pellegrin's VIPdesk Experience November 2010 - July 2011
Job Student at The Art Institute of PittsburghOnline Division
Industry Photography
Experience
VIPdesk   November 2010 - July 2011
Motherhood Maternity  August 2004 - October 2008

Skills
Outgoing, dependable,..., team player, strong..., proficient in all..., Digital Photography,..., Adobe Creative Suite..., Digital Image..., Photographic Design...

Education
The Art Institute of Pittsburgh-Online Division   2009 — 2013
Associate's degree, Photography, 3.81

Lars Holland Lars Holland Greater Los Angeles Area Details
Lars Holland's VIPdesk Experience September 2003 - Present
Job Client Manager at VIPdesk
Industry Consumer Services
Experience
VIPdesk   September 2003 - Present

Education
Oberlin College   1982 — 1987
BA, History

ADELE GOODMAN ADELE GOODMAN Charleston, South Carolina Area Details
ADELE GOODMAN's VIPdesk Experience March 2004 - July 2006
Job Multi talented
Industry Hospitality
Experience
Veltig Consulting   February 2013 - Present
Aqua Maestro   November 2014 - August 2015
USA Parking System  February 2014 - February 2015
Direct Interactions   January 2013 - May 2014
Traveler's Rest Bed & Breakfast   March 2005 - December 2012
Arise Virtual Solutions Inc.  September 2006 - November 2010
VIPdesk   March 2004 - July 2006
InterContinental Hote   2001 - 2003
Signature Worldwide  July 2000 - September 2001
lastminute.com  January 2000 - July 2000

Skills
Hospitality, Hotels, Customer Satisfaction, Training, Customer Service, Leadership, Tourism, Hospitality Management, Management, Team Building, Coaching, Resorts, Training Delivery, Revenue Analysis, Hotel Booking, Front Office, French, Instructor-led Training, Entrepreneurship, Property Management..., Sales, Leisure, Time Management, AS400 system, System Testing, Small Business, Process Management, Hotel Management, Food & Beverage, Instructional Design, Software Quality..., Menu Development, Human Resources, Operations Management, Restaurants, Inventory Management, Catering, Employee Training, Restaurant Management, Travel Management, Accounts Receivable, Yield Management, Event Management, Pre-opening, Hiring, POS, Wine, Food, Valet Parking Services, Formation

Education
University of the Witwatersrand   1980 — 1983
Bachelor, Hotel Management

University of the Witwatersrand   1980 — 1983
Hotel Management, Hotel, Motel, and Restaurant Management

Damelin   1982 — 1982
Diploma, Public Relations/Image Management

Emmarentia Primary
Primary School Education/7 years, Primary School

Krugersdorp High/5 Years
Matriculated/University Entrance, English, Afrikaans, History, Geography, Math

Ann Marie Demers Ann Marie Demers Maynard, Massachusetts Details
Ann Marie Demers's VIPdesk Experience August 2010 - October 2010
Job Experienced Administrative Professional
Industry Real Estate
Experience
Disola Development   December 2012 - Present
Keller Williams Realty  February 2011 - July 2011
VIPdesk   August 2010 - October 2010
Hendrick Automotive Group  May 2010 - June 2010
IDC  February 2001 - May 2009

Skills
Customer Service, Microsoft Office, Sales Support, Customer Relations, Problem Solving, Supervisory Skills, Administration, Administrative Work, Sales Operations, Market Research, Customer Satisfaction, Sales, Account Management

Education
Centenary College
A.A, Equine Science

Latonya Pace Latonya Pace Columbus, Ohio Area Details
Latonya Pace's VIPdesk Experience August 2010 - April 2013
Job CEO at LATEAM, LLC
Industry Consumer Services
Experience
LATEAM, LLC   November 2012 - Present
VIPdesk   August 2010 - April 2013
Avon  2011 - 2011
1800flowers.com  September 2007 - August 2010
Nationwide Insurance  June 1988 - May 1991

Skills
NASD Series 6, Brick and Mortar and..., Team Building and..., Time Management, Customer Service, Call Center, Customer Relations, Team Building, Strategic Planning, Excel, PowerPoint, Word, Outlook, Access, Coaching, Problem Solving, Operations Management, Sales Management, Microsoft Office, Mentoring, Retail, Process Scheduler, Microsoft Word, Microsoft Excel, Leadership, Customer Satisfaction, Call Centers, Data Entry, Public Speaking, Negotiation, Training, Training Delivery, Leading Meetings, Energetic Leader, Pro-active Leader, Multi-tasked, Highly Organized &..., Customer-focused Service, Customer Experience, Management, Customer Retention, Workforce Management, Teamwork, Recruiting, Employee Relations, Direct Sales, Telephone Skills, Performance Management, Account Management, Analysis

Education
Franklin University   1985 — 1986
Accounting

Mifflin High   1980 — 1984
College Prep Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Franck Barfety Franck Barfety Lenexa, Kansas Details
Franck Barfety's VIPdesk Experience March 2004 - March 2006
Job Web Designer/Developer at Vin Solutions
Industry Internet
Experience
VinSolutions / Cox Automotive   February 2014 - Present
Faith Accompli   June 2000 - Present
Franck Barfety Studios   August 1995 - Present
eTech Parts  January 2011 - September 2013
Molle Volkswagen of Kansas City   May 2006 - December 2010
VIPdesk   March 2004 - March 2006
AT&T  May 2001 - October 2001
eScout.com   January 2001 - April 2001
Sprint  September 2000 - January 2001
Osborn Group, Inc.   March 2000 - September 2000

Skills
E-commerce, HTML 5, CSS, Mobile Applications, WordPress, Mobile Devices, SEO, iPhone, Google Apps, JavaScript, iOS, Entrepreneurship, iOS development, iPad, Marketing, New Business Development, Sales, Computer Hardware, OS X, WooCommerce, E-newsletter, CSS 3, PSD to Wordpress, Google Adwords, Wholesale iPhone Parts, QuickBooks, HTML5, iOS Development

Education
Washburn University   1989 — 1995
Bachelor of Business Administration (B.B.A.), Marketing, Languages

Johnson County Community College   1999 — 2000
Continuing Education, Programming, HTML

Amy Castronovo Amy Castronovo Greater San Diego Area Details
Amy Castronovo's VIPdesk Experience September 2010 - September 2011
Job Manager at Monster Steamer Inc
Industry Banking
Experience
Monster Steamer Inc   September 2011 - Present
VIPdesk   September 2010 - September 2011
Bank of America  September 2004 - July 2010
Aqua Beachwear  March 2003 - November 2004

Skills
Customer Service, Customer Relations, Customer Satisfaction, Sales, Banking, Store Management, Data Entry

Education
MiraCosta College   2012 — 2014
Associate's Degree, Business Administration and Management, General

University of Hawaii at Hilo   1997 — 2000

Waiakea High School   1994 — 1997

Carmen Wilson Carmen Wilson Jacksonville, Florida Details
Carmen Wilson's VIPdesk Experience June 2000 - December 2010
Job Bachelor's Degree in Marketing at Southern New Hampshire University
Industry Internet
Experience
Southern New Hampshire University  October 2014 - Present
Professional Development Resources, Inc.   July 2012 - Present
Professional Development Resources   July 2012 - Present
Angela Edwards of Angela's Backlinks   October 2010 - June 2011
VIPdesk   June 2000 - December 2010
VIPDesk.com   June 2000 - December 2010
Humana Health Care  January 1997 - January 1998
AT&T Universal Card Services  January 1990 - January 1997

Skills
Article Marketing, Internet Marketing, Affiliate Marketing, SEO, SEO copywriting, SEM, Customer Service, Marketing, Online Marketing, Blogging, Web Marketing, Facebook, Web 2.0, Social Media, Strategy, Web Analytics, WordPress, Search, Google Adwords, E-commerce, PPC, Google Analytics, Keyword Research, SMO, Link Building, Social Media Marketing

Education
Southern New Hampshire University   2014 — 2015
Marketing

AA Lansing Community College   2005 — 2007
Associate's degree, Computer Science

Lansing Community College   2002 — 2005
Associate of Arts (AA), Computer and Information Sciences and Support Services

Amanda Harkins Amanda Harkins Coos Bay, Oregon Details
Amanda Harkins's VIPdesk Experience November 2012 - Present
Job Concierge at VIPdesk
Industry Hospitality
Experience
VIPdesk   November 2012 - Present
Affiliated Computer Services  August 2002 - June 2004

Education
Chemeketa Community College   2010 — 2013
Hospitality Management, Tourism and Travel Services Management

Southwestern Community College   1993 — 1994
Medical Assistant

Linda DeCelles Linda DeCelles Las Vegas, Nevada Area Details
Linda DeCelles's VIPdesk Experience 2008 - 2011
Job ABS Facility Services
Industry Furniture
Experience
American Support  December 2013 - Present
U-Haul International, Inc.   February 2013 - January 2014
Transact Commercial Furnishings   April 2009 - April 2012
Novo Business Designs, Inc   May 2005 - November 2011
VIPdesk   2008 - 2011
Concert Architectural Interiors  August 2007 - February 2008
Bontempi/ Influence Design   February 2007 - August 2007
Offices Made...   April 2006 - February 2007
R/T Operations, Inc. d/b/a Offices Made...   2006 - 2007
Bretford  October 1997 - May 2005

Skills
Space-planning, AutoCAD, Interior Design, Furniture, Microsoft Office, Space planning, Interior Architecture, Rendering, Project Management, Furnishings, New Business Development, Manufacturing, Submittals, Cabinetry, Drawing, Residential Homes, Project Planning, Sales, Sales Management, CAD, Custom Furniture, Sketching, Account Management

Education
Triton-College   2001 — 2004
Design/Engineering

Art Institute of Pittsburgh

Connie Johnson Connie Johnson Greater Atlanta Area Details
Connie Johnson's VIPdesk Experience June 2009 - May 2012
Job Founder,CEO @Red Lips Studio, CJ's Virtual Assistance,Only4youfinds Boutique, Ebay & Etsy Store Owner
Industry Consumer Services
Experience
Only4youfinds Boutique   December 2014 - Present
Red Lips Studio   January 2014 - Present
C.J's Virtual Assistance   February 2012 - Present
Red Lips Food Studio   December 2013 - June 2015
Southern Art Charms   December 2014 - April 2015
oDesk  February 2012 - March 2014
Whiteside Law Firm   August 2012 - June 2013
VIPdesk   June 2009 - May 2012
Pai Industries  January 2006 - February 2009
Gwinnett County Government  January 1995 - November 2004

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Outlook, Sales, Spreadsheets, Data Entry, Marketing, Call Centers, Telephone Skills, Customer Satisfaction, English, Windows, Office Management, Filing, Administrative..., Call Center, Skype, Email Etiquette, Web Chat, Typing, Computer-savvy, Dropbox, Accounts Payable, Accounts Receivable, Invoicing, Legal Documents, Composition, Media, Citrix, Cisco Technologies, Magento, Virtual Teams, Virtual Assistance, Office Administration, Open Minded, Social Media Marketing, Freelance Writing, Freshbooks, E-Learning, Research, Salesforce.com, Online Research, Management, Human Resources, Administrative..., Social Networking, Facebook

Education
John C Calhoun State Community College   2010 — 2010
ongoing adult studies, Certificate of completion, 3.9

The School of the Art Institute of Chicago   1978 — 1980
none, Art/Art Studies, General

Metro United Business College
General Business, Business Administration and Management, General, 3.4

Rochville University
Associate's degree, Paralegal, 4.0

Sophia Cronk Sophia Cronk United States Details
Sophia Cronk's VIPdesk Experience June 2009 - August 2011
Job Nanny Placement Manager at College Nannies and Tutors
Industry Hospitality
Experience
College Nannies and Tutors  August 2014 - Present
S&T Fraternity Management   January 2014 - August 2014
Mercantile Systems Inc.   October 2012 - July 2013
VIPdesk   June 2009 - August 2011
O/E Learning  2006 - 2008
LeverageLife LLC (Formerly FamilyCare Inc.)   2003 - 2006
Family Care Inc.  1997 - 2003

Skills
Account Management, Customer Service, Event Planning, Event Management, PowerPoint, Microsoft Excel, Microsoft Word, Social Media Marketing, Microsoft Office, Training, Team Building, Social Media, Customer Satisfaction, Program Management, Management

Education
Diablo Valley College
General Ed and Business

Monte Vista High School
Diploma, General Studies

Jason Kimball Jason Kimball Dallas/Fort Worth Area Details
Jason Kimball's VIPdesk Experience May 2012 - January 2014
Job Organizational Effectiveness Manager at HMS
Industry Human Resources
Experience
HMS  March 2015 - Present
Jason Kimball   August 2014 - Present
Aspire Lifestyles formerly VIPdesk   January 2014 - July 2014
VIPdesk   May 2012 - January 2014
VIPdesk   March 2010 - May 2012
Oklahoma City Community College  2008 - 2010
Convergys  March 1998 - June 2007

Skills
E-Learning, Virtual Training, Training, Coaching, Adult Learning Theory, ADDIE, Public Speaking, Leadership Development, Instructional Design, Instructional Technology, Instructor-led Training, Blended Learning, Learning Management, Rapid e-learning..., Professional..., PowerPoint, Call Centers, Teaching, Learning Management..., innovative thinker, Curriculum Innovation, Distance Learning, Curriculum Development, Virtual Teams, Virtual Office, Adobe Captivate, Lectora Snap Empower, Classroom, Curriculum Design, Staff Development, Performance Consulting, Captivate, Training Delivery, Organizational..., Employee Training, Team Building, Leadership, Program Management, Performance Management, Talent Management, Project Management, Organizational...

Education
University of Oklahoma
Bachelor of Arts (BA), Administrative Leadership

Jasmine Watts Jasmine Watts San Antonio, Texas Details
Jasmine Watts's VIPdesk Experience September 2010 - January 2012
Job Entrepreneur and Online Media Analyst
Industry Writing and Editing
Experience
Miss Millennia Magazine LLC  May 2011 - Present
TrueAbility®  June 2014 - April 2015
McCombs Automotive Team   February 2012 - June 2014
vipdesk   September 2010 - January 2012
Associated Content  November 2006 - October 2011
Examiner.com  May 2010 - January 2011
Hidden in Plain Sight Fashion show   January 2010 - April 2010

Skills
Blogging, Social Media, Editing, Marketing, Leadership, Social Media Marketing, Online Advertising, Proofreading, Publishing, Management, PowerPoint, Sales, Online Marketing, Event Planning, Facebook, Magazines, Social Networking, Email Marketing, Microsoft Word, Advertising, SEO, WordPress, Time Management, Content Strategy, Web Content, Digital Media, Entrepreneurship, SEO copywriting, Digital Marketing, Content Development, New Media, Google Analytics, SEM, Online Writing, Access, Copywriting, Press Releases, Newsletters, Outlook Express, Outlook, Content Management, Editorial, Fashion, Copy Editing, AP Style, Journalism, Writing

Education
Bowling Green State University   2006 — 2010
Bachelors of Science, Apparel Merchandising and product development

Fashion Institute of Technology   2008 — 2009
Associates degree, Textile development and marketing

Jordan McLaughlin Jordan McLaughlin Charlottesville, Virginia Details
Jordan McLaughlin's VIPdesk Experience July 2009 - December 2009
Job Talent Acquisition Consultant
Industry Human Resources
Experience
UVA Health System  March 2015 - Present
J.Crew  February 2013 - March 2015
Genworth Financial  August 2012 - February 2013
ManpowerGroup  March 2012 - August 2012
Babcock & Wilcox  October 2009 - July 2010
VIPdesk   July 2009 - December 2009

Skills
Employee Relations, Recruiting, Human Resources, Talent Acquisition, New Hire Orientations, Performance Management, Talent Management, Applicant Tracking..., Organizational..., HRIS, Onboarding, Employee Benefits, Training, Temporary Placement, Customer Service, Personnel Management, Interviews, College Recruiting, Benefits Administration, Conflict Resolution, Leadership, Leadership Development

Education
Liberty University   2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management

Liberty University   2007 — 2010
Bachelor of Science (B.S.), Human Resource Management, Marketing

Kristin Rumian Kristin Rumian Greater New York City Area Details
Kristin Rumian's VIPdesk Experience September 2010 - October 2011
Job Virtual Assistant & Consultant at Infopoint Virtual
Industry Executive Office
Experience
Infopoint Virtual Solutions   September 2009 - Present
CoWorx Staffing Services  August 2014 - January 2015
Textbroker International  February 2011 - January 2015
H&R Block  December 2013 - April 2014
LexisNexis  October 2012 - March 2013
Advanstar Communications  2013 - 2013
VIPdesk   September 2010 - October 2011

Skills
Blogging, Social Networking, Editing, Writing, Social Media, Typing, Freelance Writing, Graphic Design, Web Design, SEO, Sales, Editorial, Facebook, Marketing, Entrepreneurship, Newsletters, Publishing, Customer Service, Public Speaking, Social Media Marketing, Online Marketing, Management, Advertising, Creative Writing, Microsoft Office, Copywriting, Email Marketing, Public Relations, Microsoft Word, Event Planning, Microsoft Excel, PowerPoint, Online Advertising, Time Management, WordPress, Marketing Communications, Proofreading

Education
Penn Foster College   2012 — 2016
Bachelor of Science (B.S.), Business Management

Art Institute Online   2003 — 2005
Certification, Multimedia/Web Design

Holy Family Academy   1999 — 2003
High School Diploma

Moore College of Art and Design
D Fine Arts; BFA, Digital Photography

Alison Gootee Alison Gootee Greater Atlanta Area Details
Alison Gootee's VIPdesk Experience August 2009 - August 2011
Job Deliverability Advisor at MailChimp
Industry Marketing and Advertising
Experience
MailChimp  September 2014 - Present
MailChimp  May 2014 - September 2014
Green Worldwide Shipping, LLC  November 2012 - May 2014
Star Asia   October 2011 - October 2012
VIPdesk   August 2009 - August 2011
American Roadhouse   November 2007 - November 2009
achoo! ALLERGY & AIR Products, Inc   January 2007 - June 2007
Philips Consumer Electronics  January 2006 - September 2006
American Trends Corp.   January 2005 - December 2005
CompBenefits  August 2004 - January 2005

Skills
Microsoft Excel, Microsoft Office, Customer Service, Sales, Inventory Management, PowerPoint, Event Planning, Outlook, Social Media, Strategic Planning, Microsoft Word, Retail, Negotiation, Project Management, Account Management, Operations Management, Management, Data Entry, Accounting, Fundraising, Logistics, Social Networking, Shipping, Sales Management, Team Building, Budgets, Marketing, Social Media Marketing, QuickBooks, Marketing Strategy

Education
Indiana University Bloomington   2000 — 2001
Journalism

Druid Hills High School   1997 — 2000

Gwendaline Daniels Gwendaline Daniels Trenton, New Jersey Details
Gwendaline Daniels's VIPdesk Experience August 2010 - Present
Job Operations Manager at VIPdesk Connect
Industry Consumer Services
Experience
VIPdesk   August 2010 - Present
ACD Direct  October 2008 - June 2011
Westat  January 2009 - October 2010
ARAMARK  July 2002 - March 2006
Daniels Lawn Service   September 1999 - October 2004
Korn/Ferry International  August 2001 - May 2002
MERCURI AND ASSOCIATES, INC.   September 1999 - August 2001
Micellaneous Positions   January 1994 - September 1999

Skills
Bilingual, Transcribing, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Outlook, Microsoft Publisher, Microsoft Access, Call Center, Cold Calling, Data Entry, Spreadsheet Development, Call Centers, Office Management, PowerPoint, Spreadsheets, Customer Satisfaction, Accounts Payable, Team Building, Leadership, Time Management, Accounts Receivable, Administrative..., Marketing, Management, Sales, Interviews, Invoicing, Teamwork, Accounting, Operations Management, Nonprofits, Employee Training, Employee Benefits, Telephone Skills, Access, Insurance, Training

Education
Thomas Edison State College   2012 — 2013
BSBA, Business Administration in General Management

Mercer County Community College   2000 — 2001
Assciates in Applied Science, General Business

Azalia Canan Azalia Canan Cleveland, Ohio Details
Azalia Canan's VIPdesk Experience August 2010 - February 2012
Job Owner at Beautifly Pure LLC All Natural and Vegan Bath and Body Products
Industry Cosmetics
Experience
Beautifly Pure LLC   May 2014 - Present
Lionbridge  February 2011 - February 2014
VIPdesk   August 2010 - February 2012
Lourdes Beauty Salon   March 2002 - November 2004

Skills
hair stylist, Lifestyle, Management, Beauty Industry, call center, customer service, Time Management, Styling, Fashion, Blogging, Social Media, Direct Sales, Cosmetology, Skin Care, Cosmetics, Personal Care, Spa, Skin Care Products, Hair Salon, nail tech, Gel Nails, Candles

Education
University of Phoenix   2008 — 2010
Associate, Financial Services

Instituto de Banca Y Comercio   2002 — 2004
Master, Cosmetology

Gina Johnson Gina Johnson Jackson, Tennessee Area Details
Gina Johnson's VIPdesk Experience November 2009 - February 2010
Job Business Services Coordinator at Dyersburg State Community College
Industry Government Administration
Experience
Northwest Tennessee Workforce Board/Dyersburg State Community College   July 2014 - Present
Northwest Tennessee Workforce Board/Dyersburg State Community College   February 2012 - June 2014
Northwest Tennessee Workforce Board/Dyersburg State Community College   January 2010 - January 2012
VIPdesk   November 2009 - February 2010
Regions Financial Corporation  September 2005 - January 2009

Skills
Workforce Development, Customer Service, Interviews, Community Outreach, Policy, Higher Education, Accounting, Case Managment, Leadership Development, Career Development, Banking, Student Financial Aid, Organizational..., Staff Development, Program Development, Invoicing, Workshop Facilitation, Fundraising, Job Search Strategies, Microsoft Excel, Microsoft Word, Outlook, Grants, Monitoring Services, Scholarship, Cash Balance, Cash Handeling, Training, Career Counseling, Public Speaking, Nonprofits

Education
The University of Memphis   2013 — 2015
Bachelor's Degree, Business Administration and Management, General

Strayer University-Tennessee   2009 — 2011
Associate of Arts (AA), Information Systems

Ripley High School
High School

Jaclyn C Gower Jaclyn C Gower West Hollywood, California Details
Jaclyn C Gower's VIPdesk Experience August 2006 - June 2008
Job Vice President at DBC PR+New Media
Industry Public Relations and Communications
Experience
DBC PR+New Media  July 2010 - Present
JCG Public Relations   February 2009 - June 2010
Quintessentially  July 2008 - January 2009
VIPdesk   August 2006 - June 2008
Brandywine Realty Trust  June 2005 - August 2005
Time Out New York  June 2004 - August 2004

Skills
Media Relations, Public Relations, Corporate Communications, Social Media, Facebook, Social Networking, Event Management, Event Planning, Blogging, Press Releases, Strategic Communications, Marketing, Marketing Communications, Marketing Strategy, Public Speaking, Publicity, Crisis Communications, Fashion, Internal Communications, Copywriting

Education
Syracuse University - Martin J. Whitman School of Management   2002 — 2006
Bachelor of Science, Marketing

Wyoming Seminary College Preparatory School   1999 — 2002

LuAnn Poti LuAnn Poti Pearl City, Hawaii Details
LuAnn Poti's VIPdesk Experience October 2010 - July 2011
Job Candidate for House of Representatives D35
Industry Political Organization
Experience
HawaiiUSA Federal Credit Union  September 2012 - August 2014
Discover Hawaii Tours  July 2011 - February 2012
VIPdesk   October 2010 - July 2011
Keller Williams Realty Olympia  June 2009 - January 2010
Hyatt Regency Waikiki  May 2008 - December 2008

Skills
Online Marketing, Marketing, Social Media, Customer Service, Social Media Marketing, Marketing Strategy

Education
University of Hawaii - College of Business Administration   2003 — 2006
Bachelor of Business Administration (BBA), Management

Kahuku High School   2000 — 2003

Sharron Wermes Sharron Wermes Florence, Kentucky Details
Sharron Wermes's VIPdesk Experience October 2012 - Present
Job Customer Service Agent at VIPdesk
Industry Consumer Services
Experience
VIPdesk   October 2012 - Present
Toyota Motor Sales  September 1978 - June 2006

Education
University of Phoenix   1985 — 1990
Bachelor of Science (BS), Business Administration and Management, General, A

Kimberly Bartee Kimberly Bartee Greater Atlanta Area Details
Kimberly Bartee's VIPdesk Experience November 2006 - March 2009
Job Adjunct Online Faculty at Belhaven University
Industry Consumer Services
Experience
Belhaven University  August 2012 - Present
Belhaven University  May 2011 - Present
Axia College of the University of Phoenix   May 2008 - August 2012
VIPdesk Connect  March 2009 - March 2012
VIPdesk   November 2006 - March 2009
GE Money  February 2004 - January 2006
GE Money  June 2003 - February 2004
GE Money  May 1999 - June 2003
GE Money  November 1996 - May 1999

Skills
Customer Service, Accounting, E-Learning, Microsoft Office, Call Center, Advisor, Call Centers, Software Documentation, Social Networking

Education
Grand Canyon University   2013 — 2016
Doctorate of Philosophy with an Emphasis in Cognition and Instruction

University of Phoenix   2003 — 2005
Master of Arts, Organizational Management

DeVry University   1999 — 2003
Bachelors of Science, Information Systems

Ann Seling Ann Seling Lexington, Kentucky Details
Ann Seling's VIPdesk Experience October 2007 - April 2012
Job Project Management Assistant
Industry Pharmaceuticals
Experience
Mapi Group  December 2012 - Present
VIPdesk   October 2007 - April 2012
ACS, a Xerox Company  April 2005 - September 2007
ACS, a Xerox Company  April 2005 - September 2005

Skills
Coaching, Customer Experience, Operations Management, Quality Assurance, Call Centers, Vendor Management, Management, Call Center, Outsourcing, Team Leadership, Process Improvement, Workforce Management, Program Management, Customer Service, Training, Team Building, Avaya, BPO, Customer Retention, Visio, Customer Satisfaction, MS Project, CMS, Requirements Analysis, Performance Management, Strategic Planning, Microsoft Office, Business Strategy, Social Media, Six Sigma, CRM, MS Office Suite, Microsoft Visio..., eWorkforce Management, I3 Interaction Client, Oracle CRM, Chat and..., eLearning Center, UltraSelect, Clinical Research, Project Management, Clinical Trials, Clinical Supervision, Cross-functional Team..., Cross Functional Team..., Electronic Data..., Quality Auditing, Quality Improvement, Clinical Research..., Clinical Research..., Account Management

Education
University of North Carolina at Asheville   1998 — 2002
Bachelor of Science, Computer Science, 16

University of North Carolina at Chapel Hill   1998 — 2002
Bachelor’s Degree, Computer Science

Diane Aron Diane Aron Greater Atlanta Area Details
Diane Aron's VIPdesk Experience February 2011 - Present
Job Brand Ambassador for VIPdesk
Industry Consumer Services
Experience
VIPdesk   February 2011 - Present

Education
Quinnipiac University
BA, physiological psychology and experimental design

Jennifer Engel Jennifer Engel Greater Atlanta Area Details
Jennifer Engel's VIPdesk Experience May 2009 - March 2011
Job Virtual Concierge at VIPdesk
Industry Consumer Services
Experience
VIPdesk   May 2009 - March 2011
Jones Lang LaSalle  2005 - 2008
Johnson Fain  2002 - 2004
Delta Air Lines  2000 - 2002

Skills
Proficient in Microsoft..., Access, Excel, Outlook, PowerPoint, Word, Microsoft Visio and..., Adobe Creative Suite, Microsoft SharePoint..., Maintaining client..., Various online research..., Typing (55-60 wpm), Microsoft Word, Client, Time Management, Customer Service, Project Management, Training, Microsoft Excel, Event Planning, Management, Budgets, Human Resources, Leadership

Education
Georgia State University
BA, French Commerce, Business Management

Marietta High School

Sandra DaSilva Sandra DaSilva Fall River, Massachusetts Details
Sandra DaSilva's VIPdesk Experience October 2010 - March 2012
Job Computer,Network Security and Web Development Professional
Industry Computer Software
Experience
D'Allessandro Corp.   November 2014 - Present
Bristol Community College  October 2012 - Present
Go2IT Group  June 2012 - Present
Asurion  July 2012 - August 2014
VIPdesk   October 2010 - March 2012
OnProcess Technology  February 2010 - July 2010
Century 21 Associates Realty Inc   December 2008 - June 2009
Webster Bank  March 1996 - March 2008

Skills
Banking, Troubleshooting, Accounts Payable, Mortgage Lending, Databases, Call Centers, Microsoft Office, Sales Operations, Windows, Windows 7, Analysis, Process Improvement, Management, Computer Hardware, XP, Web Design, Servers, HTML 5, CSS, Oracle, MySQL, SQL, QuickBooks, JavaScript, CompTIA A+ Certification, CompTIA Network+..., Adobe Design Programs, jQuery, jQuery Mobile, XHTML, Unix, Linux, PHP, Dreamweaver, Backbone.js, AJAX, Training, Sales, Customer Service, Access, Active Directory, Data Entry, Windows XP

Education
New Horizons Computer Learning Center   2009 — 2015
A+ and Network +, Comptia Certifications

Bristol Community College   2011 — 2014
Associate's degree, Computer Information Systems, 3.4

BMC Durfee High School   1988 — 1992
Diploma, Business, 12

Clyde Crusenberry Clyde Crusenberry Washington D.C. Metro Area Details
Clyde Crusenberry's VIPdesk Experience March 2006 - March 2008
Job President at EZ Tubs, LLC
Industry Retail
Experience
EZ Tubs, LLC   July 2010 - Present
VIPdesk   March 2006 - March 2008
IBM  November 1976 - June 2005

Education
Central Michigan University   1992 — 1997
MS, Administration

East Carolina University   1968 — 1972
BA, Psychology

Donalyn Ketchum Donalyn Ketchum Ithaca, New York Area Details
Donalyn Ketchum's VIPdesk Experience July 2010 - June 2012
Job Owner/Writer/Photgrapher at The Creekside Cook
Industry Online Media
Experience
The Creekside Cook   December 2012 - Present
GardenStalking.com   January 2012 - July 2014
DessertStalking.com   January 2010 - July 2014
dlynz.com   October 2007 - December 2012
VIPdesk   July 2010 - June 2012
OnPoint Advocacy  April 2006 - May 2010
VIPdesk   September 2008 - January 2009

Skills
Writing, Editing, Photography, Blogging, Social Media, HTML, Social Networking, Food, Cooking, Web Content, Food Writing, Magazines, Freelance Writing, Recipes, Editorial, Baking, Copywriting, Facebook, Newsletters, Food Photography, Feature Articles, Publishing, WordPress, Copy Editing, Content Development, Content Strategy, Journalism, Social Media Marketing, New Media, Creative Writing, SEO

Education
HTML Writers Guild   1999 — 2003
Web design, graphics, javascript, CSS, XHTML

Genesee Community College   2000 — 2001
Web Design, HTML, CSS

Broome Community College   1999 — 1999
Graphic Design, Web Graphics

Owego Free Academy   1969 — 1973

John Vallillo John Vallillo Orlando, Florida Area Details
John Vallillo's VIPdesk Experience June 2008 - June 2010
Job Call Center Manager at Walt Disney World
Industry Consumer Services
Experience
Walt Disney World  January 2014 - Present
Convergys  December 2010 - October 2013
VIPdesk   June 2008 - June 2010
Massey Services  November 2005 - March 2008
Broder Bros., Co.   July 2003 - November 2005
PRC  July 1998 - April 2003
First Data Merchant Services  July 1989 - July 1998
Avis Rent A Car  1985 - 1989

Skills
Call Center, Customer Satisfaction, Leadership, Forecasting, Workforce Management, Customer Service, Operations Management, Team Building, Account Management, Customer Experience, Process Improvement, Inbound Marketing, BPO, Coaching, Vendor Management, Call Centers

Education
Suffolk County Community College   1982 — 1983
Business

Grumman Data Systems Institute   1982 — 1982
Comput Ops, Computer Operations

Elizabeth Woodring Rezes Elizabeth Woodring Rezes Greater Los Angeles Area Details
Elizabeth Woodring Rezes's VIPdesk Experience 2004 - 2007
Job Comminuty Moderator at Lithium Technologies
Industry Information Technology and Services
Experience
ICUC Moderation Services, Inc.   January 2009 - October 2012
Loma Linda University Medical Center  July 2007 - February 2008
VIPdesk   2004 - 2007
Loma Linda University  2001 - 2003
Symantec  1997 - 2000

Skills
Microsoft Office, Help Desk Support, Online Help, Online Moderation, Social Media, Social Media Outreach, French, Spanish, Dutch, Product Support, Databases, Facebook, Twitter, Social Networking, Content Strategy, Social Media Measurement, Social Media Marketing, Digital Marketing, Community Management, Training, Blogging, Management, JavaScript, CSS, HTML5, Content Management

Education
Free Code Camp   2015 — 2016
Full Stack Web Development

Free Code Camp

Crafton Hills College

Institut catholique de Paris

University of California, Riverside

Ana Yoder Ana Yoder Rochester, New York Area Details
Ana Yoder's VIPdesk Experience October 2011 - March 2012
Job Technical Advisor at Apple
Industry Computer Software
Experience
Apple  June 2013 - Present
Monroe #1 BOCES  March 2013 - June 2013
Lionbridge Technologies  September 2012 - March 2013
VIPdesk   October 2011 - March 2012
VIPdesk   November 2008 - September 2011
Rochester Software Associates  May 2005 - May 2006
Rochester Software Associates  March 2001 - May 2005
Xerox  January 1999 - March 2001
Xerox  October 1997 - January 1999

Skills
Team Leadership, Product Management, Requirements Analysis, Windows, Project Management, Microsoft Office, Customer Satisfaction, Account Management, Troubleshooting, Quality Assurance, Unix, Process Improvement, Customer Experience, Sales, Team Building, Customer Service, Call Centers, Social Networking, Telecommunications, Training, Software Documentation, Management, Cross-functional Team..., Customer Retention, Sales Operations, Leadership, Marketing, CRM, System Administration, Teamwork

Education
Brown University   1984 — 1988
B.A., Cognitive Science

Libby McIver Libby McIver Dallas/Fort Worth Area Details
Libby McIver's VIPdesk Experience September 2002 - Present
Job Senior Concierge at Aspire Lifestyles
Industry Hospitality
Experience
VIPDesk   September 2002 - Present
Renaissance Tokyo   February 1999 - July 2002
Arribas Brothers Japan   March 1998 - March 1999
Tepco Electric Company   January 1993 - January 1999
Sun Press Newspapers   June 1982 - December 1983
Tour Companion   March 1979 - March 1982

Skills
Hotels, Hospitality, Tourism, Customer Service, Event Planning, Microsoft Word, Travel Planning, Concierge Services, PowerPoint, Marketing, Microsoft Excel, Customer Satisfaction, Social Media, Microsoft Office, Public Speaking

Education
The University of Texas at Austin   1972 — 1977
Bachelor of Science (B.S.), Education, Journalism, French

Université Paul Valèry   1975 — 1976
CERAVUM certificate, French Language

JF Kimball   1969 — 1972

Jared Henry Jared Henry Washington D.C. Metro Area Details
Jared Henry's VIPdesk Experience February 2008 - Present
Job Senior Software Developer at VIPdesk
Industry Computer Software
Experience
VIPdesk   February 2008 - Present
Robert Half Technology  February 2007 - February 2008
GDH Consulting  September 2006 - February 2007
VIPdesk   2007 - 2007
DocSoft   May 2005 - September 2006

Education
University of Central Oklahoma   2002 — 2005

Ernest Moore Ernest Moore United States Details
Ernest Moore's VIPdesk Experience July 2008 - June 2013
Job IT Technical Support Specialist
Industry Information Technology and Services
Experience
Wake Technical Community College  March 2011 - February 2015
VIPdesk   July 2008 - June 2013
Catholic Relief Services  February 2005 - June 2008
Level 3 Communications  January 2001 - August 2002

Skills
Windows 7, Active Directory, Technical Support, Help Desk Support, Windows Server, Troubleshooting, Project Management, Network Administration, System Administration, Windows, Microsoft Office, Call Centers, Customer Service, Software Documentation, SharePoint, Access, Desktop Virtualization, Windows 8

Education
The Johns Hopkins University

Frankie Vermeersch Frankie Vermeersch Clarksville, Tennessee Area Details
Frankie Vermeersch's VIPdesk Experience January 2010 - Present
Job Financial Foundation Representative at USAA
Industry Financial Services
Experience
USAA  August 2013 - Present
VIPdesk   January 2010 - Present
Ecommerce  January 2007 - March 2010
Army National Guard  November 2000 - November 2005

Skills
Financial Analysis, Banking, Notary, Customer Service, Customer Satisfaction, Customer Service..., Computer Hardware, Call Centers, Online Help, Tech Support Help Desk, Computer Repair, Databases, Outlook, PHP, Windows 7, Microsoft Excel, Microsoft Word, MySQL, Windows, Microsoft Office, PowerPoint, Software Installation, Windows Server, Network Security, Technical Training, VoIP, Google Docs, Word, Excel, Google Adwords, phpMyAdmin, PHP Applications, Windows Server 2003, Interaction Client .NET..., Mail Server, WordPress, Cisco VPN, Network Administration, Servers, Networking

Education
University of Phoenix   2014 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.68

Hopkinsville Community College   2000 — 2011
A.A.S., Networking - Microsoft Track

Murray State University   1997 — 2008

Rob Kuklewicz Rob Kuklewicz Washington D.C. Metro Area Details
Rob Kuklewicz's VIPdesk Experience July 2001 - 2004
Job Chief Financial Officer at The Langley School
Industry Accounting
Experience
The Langley School  April 2004 - Present
VIPdesk   July 2001 - 2004
FutureNext, Inc.   June 2000 - July 2001
Boland Services, Inc.   August 1998 - June 2000
First Union National Bank  August 1996 - June 1997

Skills
Accounting, Budgets, Finance, Financial Analysis, Nonprofits, Public Speaking, Management

Education
University of Maryland College Park   1991 — 1996

Erin Karpuk Erin Karpuk San Francisco Bay Area Details
Erin Karpuk's VIPdesk Experience December 2001 - February 2006
Job Marketing Consultant
Industry Marketing and Advertising
Experience
Independent  September 2013 - Present
Nordstrom  June 2008 - January 2013
AOL Time Warner  February 2006 - October 2006
VIPdesk   December 2001 - February 2006
FitzGerald Communications  June 2000 - December 2001

Skills
Marketing, Account Management, Business Strategy, Customer Service, Building Relationships, Marketing Communications, Retail, Business Development, Project Management

Education
University of Colorado Boulder - Leeds School of Business   2006 — 2008
MBA, Marketing & Real Estate

University of Delaware   1996 — 2000
BSBA, Marketing

Central Bucks East   1992 — 1996

Bethany Shipp Bethany Shipp Washington D.C. Metro Area Details
Bethany Shipp's VIPdesk Experience June 2000 - August 2002
Job Consultant, Principal at Mereata
Industry Telecommunications
Experience
Mereata   August 2010 - Present
Knight Sky, LLC - Satellite Solutions & Strategies   February 2006 - January 2011
JGT Networks   August 2002 - February 2006
VIPdesk   June 2000 - August 2002
COMSAT Laboratories  October 1996 - June 2000
Price Waterhouse Management Consultants  May 1993 - March 1996

Skills
Program Management, Telecommunications, Integration, Business Strategy, Product Management, Wireless, Strategic Planning, Strategic Partnerships, New Business Development, Cisco Technologies, Management, Business Development, Marketing, Strategy, Start-ups

Education
University of Maryland College Park   1998 — 2001
Business Administration

University of Maryland College Park   1991 — 1996
Bachelor of Science (B.S.), Behavioral and Social Science, English Literature

University of Tübingen   1993 — 1993
Certificate, German

Montgomery College   1989 — 1992
Associate of Arts (A.A.), Political Science and Government

Leah Taylor Jefferson Leah Taylor Jefferson Washington D.C. Metro Area Details
Leah Taylor Jefferson's VIPdesk Experience September 2005 - September 2008
Job The Adventures of Oreo and Algonquin and Horses of the Presidents
Industry Computer & Network Security
Experience
Author  November 2008 - Present
VIPdesk   September 2005 - September 2008

Education
University of Nairobi   1982 — 1985

Brandy Brooks Brandy Brooks Portland, Oregon Area Details
Brandy Brooks's VIPdesk Experience November 2006 - April 2009
Job Experienced customer service, operations, and financial industry specialist
Industry Financial Services
Experience
Wells Fargo  January 2013 - Present
Wells Fargo  November 2011 - January 2013
Wells Fargo  August 2009 - November 2011
VIPdesk   November 2006 - April 2009
VIPdesk   May 2004 - June 2006
VIPdesk   June 2003 - May 2004
Delta Air Lines  May 2000 - December 2002

Skills
Customer Satisfaction, Call Center, Call Centers, Customer Experience, Customer Retention, Customer Service, Management, Training, Leadership, Team Building, Outlook, Performance Management, Teamwork, Hospitality, Financial Services

Education
Portland State University
English, German

Tana Shea Tana Shea Port Angeles, Washington Details
Tana Shea's VIPdesk Experience November 2011 - March 2013
Job Experienced Customer Service Manager, Financial and Retail Industries
Industry Consumer Services
Experience
Safeco Insurance  September 2014 - Present
Thriae Jewelry   September 2011 - Present
Lighthouse Christian Center  March 2013 - October 2013
VIPdesk   November 2011 - March 2013
Kelly Services for Eddie Bauer   February 2012 - April 2012
VIPdesk   2007 - 2011
H&R Block  October 2004 - August 2010
A Mommy's Luv   December 2001 - July 2008
Success National Bank  September 1998 - March 2001
Bank of America  June 1996 - September 1998

Skills
Budgets, Team Building, Customer Service, Process Improvement, Microsoft Excel, Call Center, Retail, Outlook, Microsoft Word, Microsoft Office, PowerPoint, Data Entry, Customer Experience, Customer Satisfaction, Windows, Call Centers, Event Planning, Sales, Telephone Skills, Office Management, Account Management, Marketing, Management, Training, Time Management, Inventory Management

Education
University of Phoenix   1998 — 2002

Leslie Fenton Leslie Fenton United States Details
Leslie Fenton's VIPdesk Experience October 2008 - October 2012
Job Business Development Manager at The Advisor Center
Industry Pharmaceuticals
Experience
The Advisor Center   March 2014 - Present
Sprint  October 2012 - December 2013
VIPdesk   October 2008 - October 2012
sanofi-aventis  August 1998 - October 2007

Skills
Microsoft Office, Microsoft Word, Process Improvement, PowerPoint, Public Speaking, Team Building, Windows 7, Microsoft Excel, Customer Service, Photoshop, Event Planning, Training, Leadership Development, Project Management

Education
Roosevelt University   2000 — 2002
Bachelor of Arts, Sociology and Psychology

Northern Illinois University

Rachel Sturgis Rachel Sturgis Portland, Maine Area Details
Rachel Sturgis's VIPdesk Experience 2007 - 2012
Job Owner, Keystone Professional Services
Industry Research
Experience
Keystone Professional Services, Inc   May 2007 - Present
VIPdesk   2007 - 2012

Skills
Customer Experience, Call Center, Concierge Services, Call Centers, Customer Service

Education
Thomas College   1998 — 2000

Kelley Kimery Kelley Kimery Columbia, South Carolina Area Details
Kelley Kimery's VIPdesk Experience September 2012 - May 2013
Job Concierge at VIPdesk
Industry Consumer Goods
Experience
VIPdesk   September 2012 - May 2013
Black & Veatch  November 2001 - October 2002
Black & Veatch  May 1998 - September 2002
Amadeus  May 1993 - March 1998

Skills
Strategic Planning, Marketing Strategy, Customer Service, Product Development, Microsoft Office, Customer Satisfaction, Retail, Operations Management, Process Improvement, Training

Education
Washburn University   1987 — 1990
Elementary Education and Teaching, Court Reporting

University of Kansas   1986 — 1987
Business Administration and Management, Education

Friends University
Bachelor of Science (BS), Information Technology

Tiffany Addams Tiffany Addams Greater Philadelphia Area Details
Tiffany Addams's VIPdesk Experience October 2012 - June 2013
Job Customer Service Specialist at Nordstrom
Industry Retail
Experience
Nordstrom  August 2014 - Present
JPMorgan Chase  October 2013 - Present
VIPdesk   October 2012 - June 2013
arden b  November 2007 - April 2009

Skills
Social Media Marketing, Social Media, Marketing, Facebook, Social Networking, Retail, Event Planning, Marketing Strategy, Advertising, Sales, Merchandising, Event Management, Customer Service, Online Marketing, Blogging, Strategic Planning

Education
Cherry hill west

Strayer University-Pennsylvania

Karen Sperling Karen Sperling Greater Chicago Area Details
Karen Sperling's VIPdesk Experience 2009 - 2012
Job Administrative Service
Industry Hospital & Health Care
Experience
VIPdesk   2009 - 2012

Skills
Customer Service, Outlook, PowerPoint, Windows, Customer Satisfaction, Microsoft Word, Call Center, Microsoft Office, Team Building, Microsoft Excel, Sales, Data Entry, Event Planning, Telephone Skills, Marketing, Social Media

Education
Concordia University Chicago   1988 — 1994
BA, Psychology, Biology

Proviso West High School

Proviso West High School

Proviso West High School

Proviso West High School

Nicole Walton Nicole Walton Sacramento, California Area Details
Nicole Walton's VIPdesk Experience September 2007 - July 2008
Job Freelance Copywriter and Resume Writer at NEW Writing Services
Industry Consumer Services
Experience
Western Placer County Dept of Education   November 2008 - Present
New Concepts in Marketing  October 2008 - Present
Blockbuster  September 2008 - Present
NEW Writing Services   August 2008 - Present
HappyClean Housekeeping   2010 - 2010
VIPdesk   September 2007 - July 2008

Education
Brigham Young University   1998 — 2000
BS, Fashion Merchandising

Heath Carnes Heath Carnes Tucson, Arizona Area Details
Heath Carnes's VIPdesk Experience 2005 - 2010
Job Sales Manager at La Posada Lodge and Casitas,Hampton Inn Tucson Mall and TownPlace Suites Tucson
Industry Leisure, Travel & Tourism
Experience
Interstate Hotels & Resorts  2015 - Present
IPA Family, LLC  2015 - 2015
Miraval Arizona  2014 - 2015
Aspire Lifestyles  2010 - 2014
VIPdesk   2005 - 2010
Westin La Paloma  2001 - 2004
Renaissance Seattle   1999 - 2001
MarQueen Hotel and Inn at Queen Anne   1994 - 1999
Princess Cruises  1992 - 1994

Skills
Customer Service, Call Centers, Event Planning, Customer Satisfaction, Team Building, Strategic Planning, Public Speaking, Coaching, Event Management, Hospitality, Call Center, Social Networking, Tourism, Management, Training, Sales

Education
University of Oklahoma   1985 — 1989
BA, Journalism

Yukon High School   1981 — 1985

Officer Candidate School-State of Oklahoma

Alice Hart Alice Hart Greater Denver Area Details
Alice Hart's VIPdesk Experience 2004 - 2006
Job Systems Engineer
Industry Computer Networking
Experience
Innospec Fuel Specialties LLC  April 2014 - Present
Uncommon Solutions Inc  October 2012 - April 2014
Adams County Housing Authority  August 2011 - October 2012
Mission Critical Systems  March 2010 - August 2011
U.S. Figure Skating   March 2008 - April 2010
Arapahoe Credit Union  January 2007 - January 2008
vipdesk   2004 - 2006
THE ORKAND CORPORATION  May 2001 - February 2004
Primus telecom   2000 - 2001
SKF CONDITION MONITORING  June 1999 - July 2000

Skills
Windows, Technical Support, Customer Service, Microsoft Office, Symantec Endpoint..., Active Directory, Antivirus, Help Desk Support, Microsoft SQL Server, VPN, Social Media, Servers, DNS, DHCP, Microsoft Exchange, VMware, Network Administration, Firewalls, Symantec Antivirus, Windows 7, Network Security, Citrix, SharePoint, Virtualization, Networking, Integration, Hyper-V, Backup Exec, Group Policy, Norton Ghost

Education
Strayer University   2003 — 2005
MS, Management of Information Systems

Alliant International University-San Diego Scripps Ranch   1996 — 2000
BS, International Business Administration

Linda Barcia Linda Barcia Stratford, Connecticut Details
Linda Barcia's VIPdesk Experience October 2006 - March 2012
Job Customer Care Professional at American Express
Industry Marketing and Advertising
Experience
American Express  April 2012 - Present
Lighthouse Grafix and Embroidery   June 2006 - Present
VIPdesk   October 2006 - March 2012
JP Morgan  August 1986 - August 1997

Education
City University of New York City College
AAS, Graphic Arts and Advertising Technology

Donna Willis Donna Willis Orlando, Florida Area Details
Donna Willis's VIPdesk Experience August 2008 - September 2012
Job Senior Manager, Client Results at Arise Virtual Solutions Inc.
Industry Outsourcing/Offshoring
Experience
Arise Virtual Solutions Inc.  January 2015 - Present
Bright House Networks  September 2012 - July 2014
VIPdesk   August 2008 - September 2012
American Express  September 2001 - June 2008
American Express  October 1998 - August 2001

Skills
Call Centers, Customer Retention, CRM, Vendor Management, Customer Experience, Leadership, Call Center Management, Driving Results, Sales, Client Management, Vendor Relationships, Relationship Management, Project Management, Leading People, Marketing, Six Sigma, Program Management, Management, Customer Service

Education
Nova Southeastern University
Master of Business Administration (MBA)

Florida State University
Bachelor of Science (BS), Education

Pamela Chase Pamela Chase Greater Boston Area Details
Pamela Chase's VIPdesk Experience April 2001 - April 2011
Job Director Inside Sales at CashStar
Industry Consumer Services
Experience
CashStar  January 2015 - Present
Commission Junction  September 2012 - December 2014
Cartera   August 2011 - June 2012
VIPdesk   April 2001 - April 2011
Circles  January 2000 - January 2001
STARWOOD HOTELS AND RESORTS  January 1996 - January 1999
Deloitte & Touche Consulting  June 1994 - November 1996

Skills
New Business Development, Sales Management, Marketing Strategy, Business Development, Sales, CRM, Strategic Planning, Team Building, Negotiation, Training, Management, Account Management, Event Planning, Product Marketing, Strategic Partnerships, Marketing, Program Management, Product Management, Customer Acquisition, Lead Generation, Salesforce.com

Education
Boston University   1992 — 1996
BS and BS, Education and Hotel & Restaurant Management

Babson College - Franklin W. Olin Graduate School of Business   1991 — 1993
MBA, International Business

Shannon Cherry Shannon Cherry Laguna Niguel, California Details
Shannon Cherry's VIPdesk Experience 2006 - 2007
Job Client Services Manager, Operations Manager, Quality Manager
Industry Logistics and Supply Chain
Experience
CU*South  2012 - Present
CU*SOUTH  2011 - 2012
West Corporation  2010 - 2011
CU*Answers  2008 - 2010
VIPdesk   2006 - 2007
Target Corporation  2005 - 2006
Pepsi Bottling Company  2004 - 2005
International Cup/Soller,   2003 - 2004
Masterfoods  2001 - 2003
Master Foods   1999 - 2001

Skills
Project Management, Microsoft Office, Microsoft Excel, Troubleshooting, Technical Support, Operations Management, Logistics, Quality Assurance, Enterprise Resource..., Six Sigma, Customer Service, Call Center Operations, Long-term Customer..., Process Improvement, Performance Management, Change Management, Account Management, Staff Development

Education
American InterContinental University   2005 — 2007
Master of Business Administration (MBA), Business Administration / Human Resources

Livingstone College   1989 — 1993
Bachelor of Science (BS), Biology, General

Tonya Denmark Tonya Denmark Clermont, Florida Details
Tonya Denmark's VIPdesk Experience November 2006 - December 2011
Job Owner at South Lake Social
Industry Writing and Editing
Experience
South Lake Social   March 2015 - Present
Beach Hill Restaurant   October 2013 - Present
Inhale  October 2013 - Present
Denmark Enterprises   July 2012 - Present
Luxe Travel, LLC   July 2012 - Present
oDesk Freelancer  January 2012 - Present
Geeks on the Go Repair   April 2012 - December 2013
VIPdesk   November 2006 - December 2011

Skills
Training Delivery, Call Center, Customer Service, Training, Virtual Training, Blended Learning, Learning Management, Call Centers, E-Learning, Team Building, Sales, Coaching, Marketing, Customer Satisfaction, Performance Management, Social Networking, Leadership, Instructor-led Training, Customer Retention, Customer Experience, Outlook, Microsoft Word, PowerPoint, Leadership Development, Social Media, Travel Writing, Writing

Education
Grand Valley State University   1998 — 2001
Bachelor of Arts (B.A.), Broadcast Journalism

Murrellisa McLean Murrellisa McLean United States Details
Murrellisa McLean's VIPdesk Experience January 2007 - Present
Job
Industry Consumer Services
Experience
VIPdesk   January 2007 - Present
nterAct Resource Management   June 2006 - January 2007
Sulky of America   September 2005 - May 2006
MBNA America  March 2002 - August 2005
Genesys Conferencing  January 2000 - March 2002
A2H Productions   January 2000 - January 2002

Education
Auburn University at Montgomery
Bachelor of Arts, Mass Communication

Ashley A. Giorgi Ashley A. Giorgi Washington D.C. Metro Area Details
Ashley A. Giorgi's VIPdesk Experience December 2009 - October 2011
Job Technical Support at NEW ASURION
Industry Consumer Services
Experience
NEW ASURION  April 2013 - Present
Teletech  October 2012 - January 2013
VIPdesk   December 2009 - October 2011
VIPdesk   November 2009 - October 2011

Skills
Data Entry, Telephone Skills, Customer Satisfaction, Customer Service..., Customer Experience, Outlook, Customer Retention, Interpersonal..., Online Research, Call Centers, Access, Satellite Communications, Customer Service, Technical Support, Remote Troubleshooting, Time Management, Teamwork

Education
Everett Community College   2009 — 2010
Transcription, Medical Transcription

Geniene Scolnick Geniene Scolnick Greater Boston Area Details
Geniene Scolnick's VIPdesk Experience October 2006 - November 2012
Job Director of Operations at Aspire Lifestyles
Industry Consumer Services
Experience
Aspire Lifestyles  July 2013 - Present
Aspire Lifestyles  November 2012 - July 2013
VIPdesk   October 2006 - November 2012
VIPdesk Connect  June 2004 - October 2006
Tommy Nobis Center  2002 - 2004

Skills
Customer Service, Team Building, Customer Satisfaction, Customer Experience, Training, Coaching, Leadership, Management, Operations Management, Process Improvement, Customer Retention, Project Planning, Call Centers, CRM, Outlook, Recruiting, Sales, Leadership Development, Account Management, Team Leadership, Retail, Strategic Planning, Performance Management, Marketing Strategy, Process Scheduler, Team Management, New Business Development, Strategy, Inventory Management, Marketing, Sales Management, Budgets

Education
Harvard Extension School   2013 — 2015
Certificate, Strategic Management

New England College   1983 — 1987
International Administration, Economics

Alisa May Alisa May Huddy, Kentucky Details
Alisa May's VIPdesk Experience August 2011 - Present
Job Customer Service Representative for VIPdesk Connect
Industry Consumer Services
Experience
VIPdesk   August 2011 - Present
Xerox Services  March 2008 - August 2011
Banc One Mortgage Corp  March 1994 - December 1995

Skills
Microsoft Office, Customer Service, Coaching, Change Management, Microsoft Excel, Team Building, PowerPoint, Performance Management, Microsoft Word, Training, Employee Relations, Process Improvement, Leadership Development, Customer Satisfaction, Call Centers, Leadership

Education
Alice Lloyd College   1987 — 1991
Bachelor of Arts (BA), Business Administration

Belfry High School   1983 — 1987

Maggie Roach, MBA Maggie Roach, MBA Dayton, Ohio Area Details
Maggie Roach, MBA's VIPdesk Experience July 2006 - August 2010
Job Billing Coordinator at Veolia Environmental Services
Industry Accounting
Experience
Veolia Environmental Services  January 2015 - Present
BusinessPlans, Inc.   August 2010 - January 2015
VIPdesk   July 2006 - August 2010
Dayton Area Board of REALTORS  1991 - 1994
Dayton Area Board of REALTORS  1991 - 1994

Skills
Microsoft Excel, PowerPoint, Microsoft Word, Marketing, Microsoft Office, Outlook, Event Planning, Social Media, Social Networking, Facebook, Budgets, Sales, QuickBooks, Customer Service, Public Speaking

Education
Indiana Wesleyan University   2013 — 2015
Master of Business Administration (MBA), Accounting

Wright State University   1988 — 1993
Bachelor, Accounting

Christy Ensley Christy Ensley Knoxville, Tennessee Area Details
Christy Ensley's VIPdesk Experience Independent SchedulerGfKApril 2013 - Present
Job Independent Scheduler at GfK
Industry Consumer Services
Experience
VIPdesk   Independent SchedulerGfKApril 2013 - Present
Merry Maids  April 2007 - October 2008

Skills
Call Center, Outlook, Problem Solving, Word, Outstanding Customer..., Data Entry, Sales Process

Education
Georgia State University   2002 — 2006
Bachelor of Science, Psychology

Tiffany Buckendahl Tiffany Buckendahl Fort Collins, Colorado Area Details
Tiffany Buckendahl's VIPdesk Experience September 2011 - Present
Job Brand Ambassador
Industry Public Relations and Communications
Experience
VIPdesk   September 2011 - Present
West at Home  April 1989 - September 2010
LiveOps  February 2005 - August 2010

Skills
Speech, Telecommunications, Customer Service, Call Center, Outlook, Customer Relations, Word, PowerPoint, Telephone Skills, Problem Solving, Microsoft Office, Account Management, Social Media, Excel, Inventory Management, Data Entry, Customer Satisfaction, Team Building, Public Relations, Writing, Windows, Negotiation, Public Speaking, Social Networking, Teamwork, Supervisory Skills, Scheduling, Hiring, Retail, Troubleshooting, Online Marketing, Sales Management, Time Management, Call Centers, Event Management, Sales, Leadership, Microsoft Word, Customer Retention, Microsoft Excel

Education
Colorado Technical University-Online   2010 — 2011
criminal justice

Jones International University   2009 — 2010
business communications

Shakeria Tate Shakeria Tate Greater New York City Area Details
Shakeria Tate's VIPdesk Experience November 2011 - June 2012
Job AHA Consultant at Apple
Industry Consumer Services
Experience
Apple  November 2012 - Present
VIPdesk   November 2011 - June 2012
Verizon  February 2000 - March 2009

Skills
Management, Office Administration, Call Centers, Customer Satisfaction, Customer Service, Sales, Finance, Invoicing, Call Center

Education
Metropolitan College of New York   2001 — 2005
Associates, Human Services

Ashley Homan Ashley Homan Augusta, Georgia Area Details
Ashley Homan's VIPdesk Experience November 2012 - May 2014
Job Concierge at VIPdesk
Industry Hospitality
Experience
VIPdesk   November 2012 - May 2014
Keystone Homes  June 2009 - August 2012
Wachovia, A Wells Fargo Company  August 2009 - June 2010

Skills
PowerPoint, Customer Service, Microsoft Office, Real Estate, Microsoft Excel, Marketing

Education
Auburn University   2005 — 2009
International Business, Marketing, Spanish, Supply Chain

Lisa Thibodeau Lisa Thibodeau Orlando, Florida Details
Lisa Thibodeau's VIPdesk Experience Customer Service and sales for phone, email, and Chat.$
Job Bluefly Brand Ambassador at VIPdesk Connect
Industry Consumer Services
Experience
VIPdesk   Customer Service and sales for phone, email, and Chat.$

Skills
Customer Service, Customer Satisfaction, Sales, Marketing, Customer Experience, Customer Retention, Call Center, Event Planning, Marketing Strategy, Management, Outlook, Team Leadership

Education
Penn Foster Career School   2012 — 2014
Small Business Management, A

Margaret Carmosino Margaret Carmosino Greater Atlanta Area Details
Margaret Carmosino's VIPdesk Experience October 2012 - August 2013
Job Home Based Concierge at Aspire Lifestyles ( Formerly VIPdesk)
Industry Consumer Services
Experience
VIPdesk   October 2012 - August 2013
VIP DESK   January 2007 - January 2012
Instructor  2007 - 2012
HILLS/AMES DEPARTMENT STORES –DISTRIBUTION CENTER   January 1998 - January 1999
Hills Department Stores  January 1996 - January 1999
STAR BANK  January 1995 - January 1996
National City Bank  January 1993 - January 1995
BROOKS FASHIONS  January 1990 - January 1993

Skills
Virtual Call Center, Experienced Trainer, Windows, Microsoft Excel, Mac products experience, Call Center, Call Centers, Customer Service, Customer Satisfaction, Training, Sales, Microsoft Word, Customer Retention, Outlook, Customer Experience, Mac, Data Entry, Telephone Skills, Team Building, Retail, Coaching, Inventory Management, Management

Education
University of South Carolina, Columbia SC   1987 — 1990
Bachelor of Science, Retail Management

University of South Carolina-Columbia   1987 — 1990
Bachelor of Science (B.S.), Retail Management

Jennifer Lafferty Jennifer Lafferty North Little Rock, Arkansas Details
Jennifer Lafferty's VIPdesk Experience May 2010 - March 2012
Job writer
Industry Publishing
Experience
Stack   June 2012 - Present
VIPdesk   May 2010 - March 2012

Skills
Books, Proofreading, Copy Editing, Blogging, Creative Writing, Publishing, Advertising, Magazine Articles, Freelance Writing, Journalism, Web Content, Literature, Press Releases, Publications, Feature Articles, Copywriting

Education
Ashworth College   2014 — 2014
Billing and Coding Specialist, Medical Billing and Coding

Conlin Hallissey Travel School

Selena Houston Selena Houston Greater Chicago Area Details
Selena Houston's VIPdesk Experience September 2011 - September 2012
Job Supervisor
Industry Insurance
Experience
AltaStaff - a boutique staffing agency  December 2012 - Present
Aon Hewitt  August 2012 - December 2012
VIPdesk   September 2011 - September 2012

Skills
Sales, Training, Customer Service, Leadership, Call Centers, Data Entry, Outlook, Customer Satisfaction, Microsoft Excel, Time Management

Education
University of Phoenix   2004 — 2009
Bachelor of Applied Science (BASc), Finance, General

Joanne Jandreau Joanne Jandreau Rome, New York Details
Joanne Jandreau's VIPdesk Experience February 2010 - August 2012
Job B.S. PsychologyChild Life/Child Studies
Industry
Experience
VIPdesk   February 2010 - August 2012

Skills
Child Development, Experience Working with..., Fine Art, Painting, Drawing, Photoshop, Digital Photography, Positive Team Player, Child Advocacy, Customer Service, Customer Satisfaction

Education
Utica College   2012 — 2014
Bachelor of Science (BS), Psychology-Child Life / Concentration in Child Studies, Senior

Mohawk Valley Community College   2000 — 2002
Associate of Arts and Sciences (AAS), Graphic Communications