Virtual Hold Technology (VHT)
Industry: Software company
DescriptionFounded: 1995 Subsidiaries: StarStar Mobile, CallPromise, LLC
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Virtual Hold Technology (VHT) Employees
Employee
Years
Job
Industry
Howard Baldwin III Howard Baldwin III's Virtual Hold Technology (VHT) Experience April 2002 - April 2003
Job Solutions Architect at GE Healthcare
Industry Hospital & Health Care
Experience
GE Healthcare January 2015 - Present
GE Healthcare April 2011 - January 2015
GE Healthcare April 2009 - April 2011
GE Healthcare April 2007 - April 2009
National City Bank April 2004 - April 2007
National City Bank April 2003 - April 2004
Virtual Hold Technology (VHT) April 2002 - April 2003
Skills
Troubleshooting, Data Center, Networking, Cisco Technologies, Testing, HP, System Deployment, Servers, Technical Support, Hardware, Integration, TCP/IP, Switches, VMware, Disaster Recovery, Virtualization, Red Hat Linux, Project Management, Training, Software Documentation, Computer Hardware, Network Administration, Storage Area Networks, Unix, System Administration, Windows, Windows 7, WAN, Firewalls, Wireless Networking, EMC Storage, Brocade Fibre Switches, Solaris 8/9/10, Technical Account..., Microsoft SQL Server, F5 BigIP, SAN, LAN-WAN, Linux
Education
Kent State University 1998 — 2002
Bachelor of Business Administration (BBA), Computer Information Systems
Green High School
GE Healthcare January 2015 - Present
GE Healthcare April 2011 - January 2015
GE Healthcare April 2009 - April 2011
GE Healthcare April 2007 - April 2009
National City Bank April 2004 - April 2007
National City Bank April 2003 - April 2004
Virtual Hold Technology (VHT) April 2002 - April 2003
Skills
Troubleshooting, Data Center, Networking, Cisco Technologies, Testing, HP, System Deployment, Servers, Technical Support, Hardware, Integration, TCP/IP, Switches, VMware, Disaster Recovery, Virtualization, Red Hat Linux, Project Management, Training, Software Documentation, Computer Hardware, Network Administration, Storage Area Networks, Unix, System Administration, Windows, Windows 7, WAN, Firewalls, Wireless Networking, EMC Storage, Brocade Fibre Switches, Solaris 8/9/10, Technical Account..., Microsoft SQL Server, F5 BigIP, SAN, LAN-WAN, Linux
Education
Kent State University 1998 — 2002
Bachelor of Business Administration (BBA), Computer Information Systems
Green High School
Ian Morich Ian Morich's Virtual Hold Technology (VHT) Experience August 2013 - August 2014
Job Solution Architect
Industry Telecommunications
Experience
Twilio, Inc. January 2015 - Present
Virtual Hold Technology (VHT) August 2013 - August 2014
Virtual Hold Technology 2007 - August 2013
Genesys January 2005 - April 2007
Genesys July 2000 - January 2005
Genesys July 1999 - July 2000
IBM Tivoli Software January 1997 - July 1999
IBM Tivoli Software January 1996 - January 1997
Skills
SaaS, VoIP, Product Management, Software Development, Telecommunications, TCP/IP, Scrum, Solution Architecture, Enterprise Software, Cloud Computing, Java, Requirements Analysis, Testing, Telephony, CRM, Genesys, Contact Centers, ITIL, SIP, SQL, Call Centers, CTI, Pre-sales
Education
University of California, Irvine 1994 — 1996
Masters of Science, Electrical and Computer Engineering
Indiana University Bloomington 1990 — 1994
Bachelor of Science, Computer Science
North Central
Twilio, Inc. January 2015 - Present
Virtual Hold Technology (VHT) August 2013 - August 2014
Virtual Hold Technology 2007 - August 2013
Genesys January 2005 - April 2007
Genesys July 2000 - January 2005
Genesys July 1999 - July 2000
IBM Tivoli Software January 1997 - July 1999
IBM Tivoli Software January 1996 - January 1997
Skills
SaaS, VoIP, Product Management, Software Development, Telecommunications, TCP/IP, Scrum, Solution Architecture, Enterprise Software, Cloud Computing, Java, Requirements Analysis, Testing, Telephony, CRM, Genesys, Contact Centers, ITIL, SIP, SQL, Call Centers, CTI, Pre-sales
Education
University of California, Irvine 1994 — 1996
Masters of Science, Electrical and Computer Engineering
Indiana University Bloomington 1990 — 1994
Bachelor of Science, Computer Science
North Central
Ted Bray Ted Bray's Virtual Hold Technology (VHT) Experience January 2014 - January 2015
Job Oracle Marketing Cloud
Industry Computer Software
Experience
Oracle January 2015 - Present
Virtual Hold Technology (VHT) January 2014 - January 2015
Oracle June 2012 - December 2013
Oracle (RightNow) October 2009 - June 2012
Alcatel-Lucent (Genesys) January 2008 - October 2009
McPherson College October 2006 - January 2008
Avaya July 2004 - January 2008
Convergys (Edify) April 1998 - July 2004
McPherson College August 1996 - December 1998
AT&T October 1996 - April 1998
Skills
Contact Centers, Social Media, Customer Experience..., IVR, SaaS, Strategic Planning, Telecommunications, International Business, Cloud Computing, Product Management, CTI, Solution Selling, Unified Communications, Call Centers, Telephony, CRM, Management, Sales Management, Strategic Partnerships, Leadership, Enterprise Software, VoIP, Strategy, Go-to-market Strategy, Business Intelligence, Product Marketing, Sales Operations, Competitive Analysis, Pre-sales, Customer Experience, Business Alliances, Professional Services, Sales Enablement, Solution Architecture, B2B, Consulting, Team Leadership, Sales, Channel Partners, Managed Services, Networking, Salesforce.com, Demand Generation, Partner Management, Mobile Devices, Avaya, Outsourcing, Thought Leadership, Lead Generation, Customer Retention
Education
Kansas State University 1992 — 1994
Master of Business Administration (M.B.A.)
McPherson College 1988 — 1992
Bachelor of Science (B.Sc.), Double Major: Business Management; Marketing
Oracle January 2015 - Present
Virtual Hold Technology (VHT) January 2014 - January 2015
Oracle June 2012 - December 2013
Oracle (RightNow) October 2009 - June 2012
Alcatel-Lucent (Genesys) January 2008 - October 2009
McPherson College October 2006 - January 2008
Avaya July 2004 - January 2008
Convergys (Edify) April 1998 - July 2004
McPherson College August 1996 - December 1998
AT&T October 1996 - April 1998
Skills
Contact Centers, Social Media, Customer Experience..., IVR, SaaS, Strategic Planning, Telecommunications, International Business, Cloud Computing, Product Management, CTI, Solution Selling, Unified Communications, Call Centers, Telephony, CRM, Management, Sales Management, Strategic Partnerships, Leadership, Enterprise Software, VoIP, Strategy, Go-to-market Strategy, Business Intelligence, Product Marketing, Sales Operations, Competitive Analysis, Pre-sales, Customer Experience, Business Alliances, Professional Services, Sales Enablement, Solution Architecture, B2B, Consulting, Team Leadership, Sales, Channel Partners, Managed Services, Networking, Salesforce.com, Demand Generation, Partner Management, Mobile Devices, Avaya, Outsourcing, Thought Leadership, Lead Generation, Customer Retention
Education
Kansas State University 1992 — 1994
Master of Business Administration (M.B.A.)
McPherson College 1988 — 1992
Bachelor of Science (B.Sc.), Double Major: Business Management; Marketing
Bobi Jo Homer's Virtual Hold Technology (VHT) Experience April 2014 - August 2014
Job Recent Fashion Merchandising graduate
Industry Apparel & Fashion
Experience
Virtual Hold Technology (VHT) April 2014 - August 2014
Virtual Hold Technology (VHT) September 2013 - April 2014
Banquet Sales September 2009 - May 2013
Agentry PR August 2012 - December 2012
Augusta Jones Ltd October 2012 - October 2012
Stylitics August 2011 - October 2012
Diana Rua Media May 2012 - August 2012
Fashion Student Organization January 2011 - May 2012
Brickhouse Tavern & Tap October 2011 - March 2012
Cadillac Ranch May 2010 - August 2010
Skills
Merchandising, Fashion, Fashion Shows, Customer Service, PowerPoint, Photoshop, Retail, Event Management, Microsoft Excel, SmartDraw, Sourcing Simulator, MockShop, Problem Solving, Positive Team Player, Highly detail oriented, Social Media Marketing, Social Skills, Hospitality, Leadership, Team Management, Non-profits, Organization, Strategic Planning, Blogging, Social Media, Sales, Apparel, Social Networking, Management, Event Planning, Time Management, Trend Forecasting, Marketing
Education
Kent State University 2009 — 2013
Bachelor of Science (BS), Fashion Merchandising, 3.5
Virtual Hold Technology (VHT) April 2014 - August 2014
Virtual Hold Technology (VHT) September 2013 - April 2014
Banquet Sales September 2009 - May 2013
Agentry PR August 2012 - December 2012
Augusta Jones Ltd October 2012 - October 2012
Stylitics August 2011 - October 2012
Diana Rua Media May 2012 - August 2012
Fashion Student Organization January 2011 - May 2012
Brickhouse Tavern & Tap October 2011 - March 2012
Cadillac Ranch May 2010 - August 2010
Skills
Merchandising, Fashion, Fashion Shows, Customer Service, PowerPoint, Photoshop, Retail, Event Management, Microsoft Excel, SmartDraw, Sourcing Simulator, MockShop, Problem Solving, Positive Team Player, Highly detail oriented, Social Media Marketing, Social Skills, Hospitality, Leadership, Team Management, Non-profits, Organization, Strategic Planning, Blogging, Social Media, Sales, Apparel, Social Networking, Management, Event Planning, Time Management, Trend Forecasting, Marketing
Education
Kent State University 2009 — 2013
Bachelor of Science (BS), Fashion Merchandising, 3.5
Anthony Kaylor's Virtual Hold Technology (VHT) Experience September 2013 - May 2014
Job Audience Development Associate at GIE Media, Inc.
Industry Marketing and Advertising
Experience
GIE Media, Inc. May 2015 - Present
Lunar Cow Design October 2014 - April 2015
The Navigators April 2014 - April 2015
Virtual Hold Technology (VHT) September 2013 - May 2014
Skills
Leadership, Marketing, Sales, Teamwork, Social Media, Social Networking, Community Service, Student Ministry, College Ministry, Worship Music, Sports, Marketing Communications, Volunteer Management
Education
Kent State University 2010 — 2014
Bachelor's Degree, Managerial Marketing
Riverside High School 2004 — 2010
General Studies
GIE Media, Inc. May 2015 - Present
Lunar Cow Design October 2014 - April 2015
The Navigators April 2014 - April 2015
Virtual Hold Technology (VHT) September 2013 - May 2014
Skills
Leadership, Marketing, Sales, Teamwork, Social Media, Social Networking, Community Service, Student Ministry, College Ministry, Worship Music, Sports, Marketing Communications, Volunteer Management
Education
Kent State University 2010 — 2014
Bachelor's Degree, Managerial Marketing
Riverside High School 2004 — 2010
General Studies
malcolm bailey malcolm bailey's Virtual Hold Technology (VHT) Experience March 2014 - Present
Job Integration Engineer at Virtual Hold Technology (VHT)
Industry Computer Software
Experience
Virtual Hold Technology (VHT) March 2014 - Present
Virtual Hold Technology (VHT) November 2011 - March 2014
Norandex Building Materials February 2009 - November 2011
Micros Retail Systems October 2003 - July 2008
Skills
Technical Support, Integration, Windows Server, Troubleshooting, Servers, System Deployment, SQL, Microsoft SQL Server, Cisco Technologies, Software Documentation, Software Installation, Remote Desktop, VMware, Training, VPN, IIS, System Administration, Testing, Terminal Services, Crystal Reports, Avaya Technologies, Genesys, ICM, GVP, Telephony, Enterprise Software, Avaya Aura, Avaya AES, Technical Documentation, CTI, Contact Centers, Contact Center..., Contact Center..., Contact Center..., Professional Services, Agile Methodologies
Education
ITT Technical Institute-Strongsville 2001 — 2003
Associate of Applied Sciences, Computer Systems Networking and Telecommunications
Virtual Hold Technology (VHT) March 2014 - Present
Virtual Hold Technology (VHT) November 2011 - March 2014
Norandex Building Materials February 2009 - November 2011
Micros Retail Systems October 2003 - July 2008
Skills
Technical Support, Integration, Windows Server, Troubleshooting, Servers, System Deployment, SQL, Microsoft SQL Server, Cisco Technologies, Software Documentation, Software Installation, Remote Desktop, VMware, Training, VPN, IIS, System Administration, Testing, Terminal Services, Crystal Reports, Avaya Technologies, Genesys, ICM, GVP, Telephony, Enterprise Software, Avaya Aura, Avaya AES, Technical Documentation, CTI, Contact Centers, Contact Center..., Contact Center..., Contact Center..., Professional Services, Agile Methodologies
Education
ITT Technical Institute-Strongsville 2001 — 2003
Associate of Applied Sciences, Computer Systems Networking and Telecommunications
John Sibbel's Virtual Hold Technology (VHT) Experience April 2015 - Present
Job Project Manager at Virtual Hold Technology (VHT)
Industry Information Technology and Services
Experience
Virtual Hold Technology (VHT) April 2015 - Present
Cardinal Health May 2014 - August 2014
CitiusTech March 2009 - May 2014
Rosetta January 2008 - March 2009
Brulant Inc. (acquired by Rosetta in early 2008) 2004 - 2008
Hometown Health Network (acquired by The Health Plan in early 2003) December 1996 - December 2003
Skills
Healthcare Information..., Business Analysis, Business Intelligence, SSRS, SharePoint, Solution Architecture, HL7, Project Management, Agile Methodologies, SQL, Microsoft SQL Server, Vendor Management, Requirements Analysis, Healthcare, Data Warehousing, Software Project..., .NET, SSIS, ASP.NET, Software Development, Integration, CRM, Software Documentation
Education
Kent State University 1987 — 1994
MBA, BBA, Information Systems
Virtual Hold Technology (VHT) April 2015 - Present
Cardinal Health May 2014 - August 2014
CitiusTech March 2009 - May 2014
Rosetta January 2008 - March 2009
Brulant Inc. (acquired by Rosetta in early 2008) 2004 - 2008
Hometown Health Network (acquired by The Health Plan in early 2003) December 1996 - December 2003
Skills
Healthcare Information..., Business Analysis, Business Intelligence, SSRS, SharePoint, Solution Architecture, HL7, Project Management, Agile Methodologies, SQL, Microsoft SQL Server, Vendor Management, Requirements Analysis, Healthcare, Data Warehousing, Software Project..., .NET, SSIS, ASP.NET, Software Development, Integration, CRM, Software Documentation
Education
Kent State University 1987 — 1994
MBA, BBA, Information Systems
Alain Mowad Alain Mowad's Virtual Hold Technology (VHT) Experience January 2014 - Present
Job Director Product Management at Virtual Hold Technology (VHT)
Industry Computer Software
Experience
Virtual Hold Technology (VHT) January 2014 - Present
Echopass (acquired by Genesys, Inc.) July 2012 - January 2013
Five9 June 2010 - July 2012
Ribbit November 2008 - June 2010
Polycom October 2006 - November 2008
Genesys May 2006 - October 2006
Genesys November 2003 - May 2006
Brooktrout Technology, Inc. April 2002 - November 2003
Telera, Inc. November 1999 - May 2002
Genesys Telecommunications Laboratories, Inc. April 1998 - November 1999
Skills
Unified Communications, XML, Product Management, SaaS, CTI, Enterprise Software, Telecommunications, Competitive Analysis, Start-ups, Cloud Computing, Go-to-market Strategy, Call Centers, Software Development, Strategy, Cross-functional Team..., SDLC, Integration, CRM, Product Marketing, Business Development, IP, Sales, Management, VoIP, Program Management, Leadership, Cisco Technologies, Professional Services, Outsourcing, Mobile Devices, Product Development, Solution Selling, Strategic Partnerships, Data Center, IVR, Contact Centers
Education
Career Development Institute (Montreal) 1991 — 1994
Diploma of Collegial Studies, Computer Science, Programmer/Analyst
HEC Montréal 1989 — 1991
Bachelors of Business Administration, Applied Economics
Virtual Hold Technology (VHT) January 2014 - Present
Echopass (acquired by Genesys, Inc.) July 2012 - January 2013
Five9 June 2010 - July 2012
Ribbit November 2008 - June 2010
Polycom October 2006 - November 2008
Genesys May 2006 - October 2006
Genesys November 2003 - May 2006
Brooktrout Technology, Inc. April 2002 - November 2003
Telera, Inc. November 1999 - May 2002
Genesys Telecommunications Laboratories, Inc. April 1998 - November 1999
Skills
Unified Communications, XML, Product Management, SaaS, CTI, Enterprise Software, Telecommunications, Competitive Analysis, Start-ups, Cloud Computing, Go-to-market Strategy, Call Centers, Software Development, Strategy, Cross-functional Team..., SDLC, Integration, CRM, Product Marketing, Business Development, IP, Sales, Management, VoIP, Program Management, Leadership, Cisco Technologies, Professional Services, Outsourcing, Mobile Devices, Product Development, Solution Selling, Strategic Partnerships, Data Center, IVR, Contact Centers
Education
Career Development Institute (Montreal) 1991 — 1994
Diploma of Collegial Studies, Computer Science, Programmer/Analyst
HEC Montréal 1989 — 1991
Bachelors of Business Administration, Applied Economics
Judy Nightingale Judy Nightingale's Virtual Hold Technology (VHT) Experience July 1996 - November 1999
Job 1st grade teacher at Media City Schools
Industry Primary/Secondary Education
Experience
Media City Schools November 1999 - Present
Virtual Hold Technology (VHT) July 1996 - November 1999
Skills
Elementary Education, Classroom, Classroom Management, Special Education, Educational Technology, Educational Leadership, Differentiated..., Lesson Planning, Instructional Technology, Curriculum Development, Staff Development, K-12, Teaching, Teacher Training
Education
Kent State University 1994 — 1995
M.A.T., Elementary Ed
The University of Akron 1989 — 1994
BA, Dance & Elementary Ed.
Media City Schools November 1999 - Present
Virtual Hold Technology (VHT) July 1996 - November 1999
Skills
Elementary Education, Classroom, Classroom Management, Special Education, Educational Technology, Educational Leadership, Differentiated..., Lesson Planning, Instructional Technology, Curriculum Development, Staff Development, K-12, Teaching, Teacher Training
Education
Kent State University 1994 — 1995
M.A.T., Elementary Ed
The University of Akron 1989 — 1994
BA, Dance & Elementary Ed.
Jerry D'Antonio's Virtual Hold Technology (VHT) Experience October 2012 - June 2015
Job Software Developer at Test Double
Industry Civic & Social Organization
Experience
Test Double June 2015 - Present
Virtual Hold Technology (VHT) October 2012 - June 2015
Regis University January 2002 - September 2013
Within3 August 2011 - October 2012
The Civic Commons January 2011 - July 2011
University of Phoenix April 2004 - June 2011
WVIZ/PBS & 90.3 WCPN ideastream February 2007 - December 2010
FutureSoft, Inc. May 2002 - February 2007
WestNet Learning September 1998 - March 2002
Skills
Agile Methodologies, Software Development, XML, Integration, Software Engineering, Software, .NET, Microsoft SQL Server, Web Applications, C#, MySQL, Ruby, SDLC, Java, Ruby on Rails, Databases, Requirements Analysis, JavaScript, HTML, Web Development, Agile Project Management, SQL, jQuery, C++, Linux, Perl, PHP, Erlang, Software Architecture, NoSQL, CSS
Education
University of Phoenix 2006 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
University of Denver 1999 — 2001
MS, Computer Information Systems
Regis University 1997 — 1998
BS, Computer Networking
Community College of Aurora 1996 — 1997
Associate of Science (A.S.)
Test Double June 2015 - Present
Virtual Hold Technology (VHT) October 2012 - June 2015
Regis University January 2002 - September 2013
Within3 August 2011 - October 2012
The Civic Commons January 2011 - July 2011
University of Phoenix April 2004 - June 2011
WVIZ/PBS & 90.3 WCPN ideastream February 2007 - December 2010
FutureSoft, Inc. May 2002 - February 2007
WestNet Learning September 1998 - March 2002
Skills
Agile Methodologies, Software Development, XML, Integration, Software Engineering, Software, .NET, Microsoft SQL Server, Web Applications, C#, MySQL, Ruby, SDLC, Java, Ruby on Rails, Databases, Requirements Analysis, JavaScript, HTML, Web Development, Agile Project Management, SQL, jQuery, C++, Linux, Perl, PHP, Erlang, Software Architecture, NoSQL, CSS
Education
University of Phoenix 2006 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
University of Denver 1999 — 2001
MS, Computer Information Systems
Regis University 1997 — 1998
BS, Computer Networking
Community College of Aurora 1996 — 1997
Associate of Science (A.S.)
Mark J. Biro, Jr. Mark J. Biro, Jr.'s Virtual Hold Technology (VHT) Experience April 2015 - Present
Job Agile Knowledge Management
Industry Computer Software
Experience
Virtual Hold Technology (VHT) April 2015 - Present
Virtual Hold Technology June 2010 - Present
Virtual Hold Technology March 2009 - July 2010
Caribou Coffee January 2005 - March 2009
Firestone High School Instrumental Music Association - Akron Public Schools June 1998 - November 2006
Skills
Knowledge Management, Software Documentation, Training, Agile Methodologies, Call Centers, Leadership, Integration, Call Center, Customer Experience, Telecommunications, IVR, E-Learning, Employee Training, VoIP, Technical Support, CTI, Troubleshooting, Visio, Genesys, Telephony, Product Management, SaaS, Contact Centers, Avaya, Salesforce.com, Windows Server, GoToMeeting, Technical Training, Microsoft Office, Prezi, Captivate, Partner Development, VMware
Education
The University of Akron 2001 — 2008
BA, Interpersonal and Public Communications
Penn State University 1998 — 2001
Telecommunications, Philosophy, Art
Virtual Hold Technology (VHT) April 2015 - Present
Virtual Hold Technology June 2010 - Present
Virtual Hold Technology March 2009 - July 2010
Caribou Coffee January 2005 - March 2009
Firestone High School Instrumental Music Association - Akron Public Schools June 1998 - November 2006
Skills
Knowledge Management, Software Documentation, Training, Agile Methodologies, Call Centers, Leadership, Integration, Call Center, Customer Experience, Telecommunications, IVR, E-Learning, Employee Training, VoIP, Technical Support, CTI, Troubleshooting, Visio, Genesys, Telephony, Product Management, SaaS, Contact Centers, Avaya, Salesforce.com, Windows Server, GoToMeeting, Technical Training, Microsoft Office, Prezi, Captivate, Partner Development, VMware
Education
The University of Akron 2001 — 2008
BA, Interpersonal and Public Communications
Penn State University 1998 — 2001
Telecommunications, Philosophy, Art
Meaghan Edelstein Meaghan Edelstein's Virtual Hold Technology (VHT) Experience 2013 - 2014
Job Digital Marketing Consultant
Industry Marketing and Advertising
Experience
Meaghan Edelstein Consulting January 2008 - Present
Zindigo, Inc. May 2014 - April 2015
Freelance June 2007 - May 2014
GXG September 2013 - April 2014
Ajax Workforce Marketing September 2012 - April 2014
Virtual Hold Technology (VHT) 2013 - 2014
RingCentral 2012 - 2014
IQPC November 2012 - November 2013
Global Strategic Management Institute September 2010 - August 2012
Global Strategic Management Institute April 2010 - August 2012
Skills
Creative Writer, Event Producing, Social Media Marketing, SEO, Digital Strategy, Marketing Research, Torts, Immigration Law, event moderation, Professional Speaking, Workshop Facilitation, Executive Working Group..., Content Management, Reputation Management, Online Reputation..., Event Management, Salesforce.com, Facebook, Twitter, Pinterest, LinkedIn, : LinkedIn Recruiter,..., Networking, ROMI, Media Relations, Motivational Speaking, Public Relations, Social Networking, Writing, Digital Media, Blogging, Social Media Consulting, Social Media Blogging, Events, Digital Marketing, Event Planning, Legal Assistance, Public Speaking, Content Marketing, Enterprise 2.0, Social Media, Content Strategy, Marketing, Social Media Measurement, New Media, Leadership, Community Management
Education
Nova Southeastern University Shepard Broad College of Law 2006 — 2009
JD, Law
University of Massachusetts, Amherst 1996 — 2000
BS, Political Science
Meaghan Edelstein Consulting January 2008 - Present
Zindigo, Inc. May 2014 - April 2015
Freelance June 2007 - May 2014
GXG September 2013 - April 2014
Ajax Workforce Marketing September 2012 - April 2014
Virtual Hold Technology (VHT) 2013 - 2014
RingCentral 2012 - 2014
IQPC November 2012 - November 2013
Global Strategic Management Institute September 2010 - August 2012
Global Strategic Management Institute April 2010 - August 2012
Skills
Creative Writer, Event Producing, Social Media Marketing, SEO, Digital Strategy, Marketing Research, Torts, Immigration Law, event moderation, Professional Speaking, Workshop Facilitation, Executive Working Group..., Content Management, Reputation Management, Online Reputation..., Event Management, Salesforce.com, Facebook, Twitter, Pinterest, LinkedIn, : LinkedIn Recruiter,..., Networking, ROMI, Media Relations, Motivational Speaking, Public Relations, Social Networking, Writing, Digital Media, Blogging, Social Media Consulting, Social Media Blogging, Events, Digital Marketing, Event Planning, Legal Assistance, Public Speaking, Content Marketing, Enterprise 2.0, Social Media, Content Strategy, Marketing, Social Media Measurement, New Media, Leadership, Community Management
Education
Nova Southeastern University Shepard Broad College of Law 2006 — 2009
JD, Law
University of Massachusetts, Amherst 1996 — 2000
BS, Political Science
Megan Nash Megan Nash's Virtual Hold Technology (VHT) Experience October 2014 - Present
Job Validation Engineer Intern at Virtual Hold Technology (VHT)
Industry Computer Software
Experience
Virtual Hold Technology (VHT) October 2014 - Present
Kent State University Stark Campus Library January 2014 - May 2014
LOWES HOME IMPROVEMENT April 2008 - September 2012
Skills
Computer Aided Drafting, Graphic Design, Video Game Design, Ruby
Education
Kent State University at Stark 2007 — 2014
Bachelor’s Degree, Computer Design, Animation & Game Design
Jackson High School 2003 — 2007
Virtual Hold Technology (VHT) October 2014 - Present
Kent State University Stark Campus Library January 2014 - May 2014
LOWES HOME IMPROVEMENT April 2008 - September 2012
Skills
Computer Aided Drafting, Graphic Design, Video Game Design, Ruby
Education
Kent State University at Stark 2007 — 2014
Bachelor’s Degree, Computer Design, Animation & Game Design
Jackson High School 2003 — 2007
Brent Burkhard Brent Burkhard's Virtual Hold Technology (VHT) Experience July 2014 - Present
Job Sales Director at Virtual Hold Technology
Industry Telecommunications
Experience
Virtual Hold Technology (VHT) July 2014 - Present
Virtual Hold Technology April 2012 - June 2014
Virtual Hold Technology March 2010 - April 2012
Blue Technologies September 2009 - February 2010
Virtual Hold Technology September 2007 - October 2008
Virtual Hold Technology August 2006 - September 2007
Key Bank July 2005 - August 2006
Skills
Call Center, Salesforce.com, Direct Sales, Requirements Analysis, Sales, Solution Selling, Channel Sales..., Channel Partners, Account Management, Sales Process, Vendor Management, Call Centers, Training, Management, Professional Services, SaaS
Education
Stark State College of Technology 2004 — 2006
Business Management, Finance
Columbus State 1996 — 1999
Early Childhood Development
Virtual Hold Technology (VHT) July 2014 - Present
Virtual Hold Technology April 2012 - June 2014
Virtual Hold Technology March 2010 - April 2012
Blue Technologies September 2009 - February 2010
Virtual Hold Technology September 2007 - October 2008
Virtual Hold Technology August 2006 - September 2007
Key Bank July 2005 - August 2006
Skills
Call Center, Salesforce.com, Direct Sales, Requirements Analysis, Sales, Solution Selling, Channel Sales..., Channel Partners, Account Management, Sales Process, Vendor Management, Call Centers, Training, Management, Professional Services, SaaS
Education
Stark State College of Technology 2004 — 2006
Business Management, Finance
Columbus State 1996 — 1999
Early Childhood Development
Christopher Ryba, PMP Christopher Ryba, PMP's Virtual Hold Technology (VHT) Experience August 2014 - Present
Job Manager Project Management Office at Virtual Hold Technology (VHT)
Industry Information Technology and Services
Experience
Virtual Hold Technology (VHT) August 2014 - Present
Virtual Hold Technology September 2010 - Present
Virtual Hold Technonolgy June 2014 - August 2014
Virtual Hold Technology June 2009 - September 2010
Progressive Insurance April 2004 - June 2009
Progressive Insurance December 2002 - April 2004
Progressive Insurance December 1999 - December 2002
Progressive Insurance March 1998 - December 1999
KeyBank 1993 - 1998
Skills
Call Center, Telecommunications, Analysis, Technical Training, SDLC, Requirements Analysis, Agile Project Management, Business Analysis, Agile Methodologies, Business Intelligence, Telephony, Project Management, Testing, Call Centers, CRM, Troubleshooting, Training, Professional Services, Product Management, Software Documentation, Program Management, Enterprise Software, VoIP, Software Development, Requirements Gathering, Management
Education
Baldwin Wallace University
Virtual Hold Technology (VHT) August 2014 - Present
Virtual Hold Technology September 2010 - Present
Virtual Hold Technonolgy June 2014 - August 2014
Virtual Hold Technology June 2009 - September 2010
Progressive Insurance April 2004 - June 2009
Progressive Insurance December 2002 - April 2004
Progressive Insurance December 1999 - December 2002
Progressive Insurance March 1998 - December 1999
KeyBank 1993 - 1998
Skills
Call Center, Telecommunications, Analysis, Technical Training, SDLC, Requirements Analysis, Agile Project Management, Business Analysis, Agile Methodologies, Business Intelligence, Telephony, Project Management, Testing, Call Centers, CRM, Troubleshooting, Training, Professional Services, Product Management, Software Documentation, Program Management, Enterprise Software, VoIP, Software Development, Requirements Gathering, Management
Education
Baldwin Wallace University
Grant Guenther Grant Guenther's Virtual Hold Technology (VHT) Experience September 2015 - Present
Job Project Manager at Virtual Hold Technology (VHT)
Industry Computer Software
Experience
Virtual Hold Technology (VHT) September 2015 - Present
Virtual Hold Technology (VHT) September 2014 - September 2015
Greg's Excavating 2010 - September 2014
St. Bernard Golf Club 2007 - 2012
Skills
Project Management, Program Management, Higher Education, Leadership, Research, Team Leadership, Project Planning, Microsoft Office, Public Speaking, Social Media Marketing, Social Media, Teamwork
Education
Liberty University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Project Management
Virtual Hold Technology (VHT) September 2015 - Present
Virtual Hold Technology (VHT) September 2014 - September 2015
Greg's Excavating 2010 - September 2014
St. Bernard Golf Club 2007 - 2012
Skills
Project Management, Program Management, Higher Education, Leadership, Research, Team Leadership, Project Planning, Microsoft Office, Public Speaking, Social Media Marketing, Social Media, Teamwork
Education
Liberty University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Project Management
Charles Maleski Charles Maleski's Virtual Hold Technology (VHT) Experience 2014 - Present
Job Client Support Engineer
Industry Information Technology and Services
Experience
Virtual Hold Technology April 2014 - Present
Virtual Hold Technology (VHT) 2014 - Present
Acendex August 2013 - April 2014
Open Systems of Cleveland January 2007 - August 2013
Time Warner Cable January 2006 - December 2006
Skills
VCP, Cisco Data Center...
Education
The University of Akron 2002 — 2006
Bachelor of Science (BS), Cisco Networking
Virtual Hold Technology April 2014 - Present
Virtual Hold Technology (VHT) 2014 - Present
Acendex August 2013 - April 2014
Open Systems of Cleveland January 2007 - August 2013
Time Warner Cable January 2006 - December 2006
Skills
VCP, Cisco Data Center...
Education
The University of Akron 2002 — 2006
Bachelor of Science (BS), Cisco Networking
Jaime Bailey's Virtual Hold Technology (VHT) Experience September 2014 - Present
Job Director of Marketing at Virtual Hold Technology (VHT)
Industry Computer Software
Experience
Virtual Hold Technology (VHT) September 2014 - Present
LexisNexis October 2008 - July 2014
LexisNexis August 2004 - August 2008
Van Dyne Crotty May 2001 - August 2004
Skills
Lead Generation, Creative Direction, Trade Shows, Strategic Planning, Marketing Strategy, Corporate Branding, Customer Retention, Editing, Market Planning, Marketing, Strategy, Department Budgeting, Purchasing, Management, Fashion Buying, Creative Campaign..., CRM, Advertising, Salesforce.com, B2B Marketing, Product Launch, Strategic Partnerships, Messaging
Education
The Ohio State University 1995 — 2000
Bachelor's degree, Marketing
The Ohio State University
Virtual Hold Technology (VHT) September 2014 - Present
LexisNexis October 2008 - July 2014
LexisNexis August 2004 - August 2008
Van Dyne Crotty May 2001 - August 2004
Skills
Lead Generation, Creative Direction, Trade Shows, Strategic Planning, Marketing Strategy, Corporate Branding, Customer Retention, Editing, Market Planning, Marketing, Strategy, Department Budgeting, Purchasing, Management, Fashion Buying, Creative Campaign..., CRM, Advertising, Salesforce.com, B2B Marketing, Product Launch, Strategic Partnerships, Messaging
Education
The Ohio State University 1995 — 2000
Bachelor's degree, Marketing
The Ohio State University
Justin Ranta Justin Ranta's Virtual Hold Technology (VHT) Experience March 2014 - June 2015
Job QA analyst at IRTH Solutions
Industry Computer Software
Experience
irth Solutions June 2015 - Present
Virtual Hold Technology (VHT) March 2014 - June 2015
Gale’s Recycle It March 2012 - November 2012
JNG Grill September 2010 - June 2011
Lowe's Home Improvement March 2008 - May 2009
Skills
Customer Service, Forklift Operator, Networking, Procurement, Product Development, Electronics, POS, Spreadsheets, Restaurants, Computer Repair, Computer Hardware, Troubleshooting, Security, Windows 7, Inventory Management, Network Security, Software Installation, Customer Satisfaction, Windows, Computer Security
Education
Devry University 2015 — 2017
Bachelor's of Technical Management, Computer Programming
Brown Mackie College 2012 — 2014
Associate of Applied Science, Computer Networking
Kent State University 2009 — 2010
bach, Computer technology
irth Solutions June 2015 - Present
Virtual Hold Technology (VHT) March 2014 - June 2015
Gale’s Recycle It March 2012 - November 2012
JNG Grill September 2010 - June 2011
Lowe's Home Improvement March 2008 - May 2009
Skills
Customer Service, Forklift Operator, Networking, Procurement, Product Development, Electronics, POS, Spreadsheets, Restaurants, Computer Repair, Computer Hardware, Troubleshooting, Security, Windows 7, Inventory Management, Network Security, Software Installation, Customer Satisfaction, Windows, Computer Security
Education
Devry University 2015 — 2017
Bachelor's of Technical Management, Computer Programming
Brown Mackie College 2012 — 2014
Associate of Applied Science, Computer Networking
Kent State University 2009 — 2010
bach, Computer technology
Benjamin Nyenhuis Benjamin Nyenhuis's Virtual Hold Technology (VHT) Experience October 2014 - Present
Job Validation Intern at Virtual Hold Technology (VHT)
Industry Computer Software
Experience
Virtual Hold Technology (VHT) October 2014 - Present
Dollar Tree Stores August 2014 - October 2014
Twinsburg Township May 2012 - August 2012
Twinsburg High School August 2010 - May 2012
Skills
Ruby, C++, Python, JavaScript, HTML, CSS, Adobe Creative Suite, Microsoft Office, Computers, Mathematics, Video Production, Computer Hardware, jQuery, Windows, PHP, Ubuntu, Video, Information Technology, Bootstrap, RubyMine, C#, Linux, Software Development, Troubleshooting, XML, Eclipse, VXML, Java, Microsoft SQL Server
Education
Kent State University at Geauga 2015 — 2017
Bachelor of Technical and Applied Sciences (B.T.A.S), Computer Technology (Application Development)
Kent State University at Geauga 2014 — 2015
Associate's of Applied Business, Computer Technology/General Technology, 3.9
Youngstown State University 2012 — 2014
Bachelor of Science (BS), Computer Information Systems
Twinsburg High School 2007 — 2012
Diploma
Virtual Hold Technology (VHT) October 2014 - Present
Dollar Tree Stores August 2014 - October 2014
Twinsburg Township May 2012 - August 2012
Twinsburg High School August 2010 - May 2012
Skills
Ruby, C++, Python, JavaScript, HTML, CSS, Adobe Creative Suite, Microsoft Office, Computers, Mathematics, Video Production, Computer Hardware, jQuery, Windows, PHP, Ubuntu, Video, Information Technology, Bootstrap, RubyMine, C#, Linux, Software Development, Troubleshooting, XML, Eclipse, VXML, Java, Microsoft SQL Server
Education
Kent State University at Geauga 2015 — 2017
Bachelor of Technical and Applied Sciences (B.T.A.S), Computer Technology (Application Development)
Kent State University at Geauga 2014 — 2015
Associate's of Applied Business, Computer Technology/General Technology, 3.9
Youngstown State University 2012 — 2014
Bachelor of Science (BS), Computer Information Systems
Twinsburg High School 2007 — 2012
Diploma
Nicolas Trojack Nicolas Trojack's Virtual Hold Technology (VHT) Experience February 2014 - May 2015
Job HRIS Systems Admin at Diebold
Industry E-Learning
Experience
Diebold August 2015 - Present
Nostalgia Conventions August 2014 - Present
Virtual Hold Technology (VHT) February 2014 - May 2015
Radcom, Inc. July 2013 - February 2014
Genesis10 October 2012 - February 2013
Chagrin Consulting Services, Inc. June 2012 - October 2012
Kent State University November 2011 - May 2012
Kent State University August 2010 - May 2012
Manchester School Distict August 2009 - February 2010
Summit Academy Canton Secondary August 2008 - June 2009
Skills
Instructional Design, E-Learning, Instructional Technology, Curriculum Design, Microsoft Office, Teaching, Windows 7, Staff Development, Distance Learning, Adult Education, ADDIE, Training, Educational Technology, Captivate, Learning Management..., Higher Education, Curriculum Development, Camtasia, Audacity, Windows XP Pro, Outlook, Public Speaking, Articulate, Dreamweaver, Project Management, Quality Matters, Blackboard Vista, Onboarding, New Hire Orientations, New Hire Training, Soft Skills, Needs Analysis, Blended Learning, Technical Writing, Instructor-led Training, Moodle, Articulate Storyline, WordPress, SuccessFactors
Education
Kent State University 2010 — 2012
Masters Computers/Technology, Technology Education
Kent State University 2004 — 2008
Bachelors in Secondary Education Math, Math Education
Diebold August 2015 - Present
Nostalgia Conventions August 2014 - Present
Virtual Hold Technology (VHT) February 2014 - May 2015
Radcom, Inc. July 2013 - February 2014
Genesis10 October 2012 - February 2013
Chagrin Consulting Services, Inc. June 2012 - October 2012
Kent State University November 2011 - May 2012
Kent State University August 2010 - May 2012
Manchester School Distict August 2009 - February 2010
Summit Academy Canton Secondary August 2008 - June 2009
Skills
Instructional Design, E-Learning, Instructional Technology, Curriculum Design, Microsoft Office, Teaching, Windows 7, Staff Development, Distance Learning, Adult Education, ADDIE, Training, Educational Technology, Captivate, Learning Management..., Higher Education, Curriculum Development, Camtasia, Audacity, Windows XP Pro, Outlook, Public Speaking, Articulate, Dreamweaver, Project Management, Quality Matters, Blackboard Vista, Onboarding, New Hire Orientations, New Hire Training, Soft Skills, Needs Analysis, Blended Learning, Technical Writing, Instructor-led Training, Moodle, Articulate Storyline, WordPress, SuccessFactors
Education
Kent State University 2010 — 2012
Masters Computers/Technology, Technology Education
Kent State University 2004 — 2008
Bachelors in Secondary Education Math, Math Education
Wes Hayden Wes Hayden's Virtual Hold Technology (VHT) Experience July 2012 - Present
Job CEO at Virtual Hold Technology (VHT) www.virtualhold.com
Industry Computer Software
Experience
Virtual Hold Technology (VHT) July 2012 - Present
Technology Advisory Partners March 2010 - Present
LiveOps November 2008 - March 2010
Nuance Communications 2007 - 2008
Genesys Telecommunications Laboratories 2004 - 2007
Informix 1996 - 1999
Sun Microsystems 1993 - 1996
Digital Equipment Corporation 1983 - 1993
Applied Data Research 1980 - 1983
Skills
CRM, Leadership, Global Business..., Enterprise Software, SaaS, VoIP, Product Management, Cloud Computing, Management, Managed Services, IVR, Customer Experience, Professional Services, Product Marketing, Go-to-market Strategy, Telecommunications, Unified Communications, Business Strategy, Call Centers, Solution Selling, Mergers & Acquisitions, Call Center, Integration, Telephony, Start-ups, Channel Partners, Business Development, Contact Centers, Strategic Partnerships, Software Development, Program Management, Mergers, Vendor Management, Team Building, Team Leadership, .NET, Business Intelligence, Business Analysis, Agile Methodologies, Cross-functional Team..., Outsourcing, Solution Architecture, Sales, Lead Generation, Organizational..., Sales Management, Salesforce.com, Business Alliances, Mobile Devices, Direct Sales
Education
Northwestern University - Kellogg School of Management 1990 — 1992
MBA
University of Illinois at Urbana-Champaign 1974 — 1979
Bachelor of Science (BS)
Virtual Hold Technology (VHT) July 2012 - Present
Technology Advisory Partners March 2010 - Present
LiveOps November 2008 - March 2010
Nuance Communications 2007 - 2008
Genesys Telecommunications Laboratories 2004 - 2007
Informix 1996 - 1999
Sun Microsystems 1993 - 1996
Digital Equipment Corporation 1983 - 1993
Applied Data Research 1980 - 1983
Skills
CRM, Leadership, Global Business..., Enterprise Software, SaaS, VoIP, Product Management, Cloud Computing, Management, Managed Services, IVR, Customer Experience, Professional Services, Product Marketing, Go-to-market Strategy, Telecommunications, Unified Communications, Business Strategy, Call Centers, Solution Selling, Mergers & Acquisitions, Call Center, Integration, Telephony, Start-ups, Channel Partners, Business Development, Contact Centers, Strategic Partnerships, Software Development, Program Management, Mergers, Vendor Management, Team Building, Team Leadership, .NET, Business Intelligence, Business Analysis, Agile Methodologies, Cross-functional Team..., Outsourcing, Solution Architecture, Sales, Lead Generation, Organizational..., Sales Management, Salesforce.com, Business Alliances, Mobile Devices, Direct Sales
Education
Northwestern University - Kellogg School of Management 1990 — 1992
MBA
University of Illinois at Urbana-Champaign 1974 — 1979
Bachelor of Science (BS)
Monique Bozeman's Virtual Hold Technology (VHT) Experience February 2015 - Present
Job Marketing Executive I Product Marketing I Expert in Defining and Delivering GoToMarket Activity I Enterprise Software
Industry Computer Software
Experience
Virtual Hold Technology (VHT) February 2015 - Present
Monique Bozeman Consulting April 2008 - February 2015
VoiceObjects October 2006 - April 2008
VoiceObjects October 2006 - April 2008
Genesys July 2002 - October 2006
MB&Associates June 2001 - July 2002
Kana May 2000 - May 2001
FileNET November 1998 - April 2000
MB&Associates June 1994 - November 1998
Information Publishing/Advanstar May 1990 - June 1994
Skills
Product Marketing, Analyst Relations, Marketing Strategy, Value Proposition..., Market Opportunity..., SWOT analysis, Competitive Analysis, Writing, IVR, CRM, Call Center, CTI, SaaS, Enterprise Software, Value Propositions, Product Management, Cross-functional Team..., Start-ups, Strategic Partnerships, Solution Selling, Salesforce.com, Strategy, Management, Contact Centers, Marketing Management, Market Research, Sales, Strategic Planning, Unified Communications, Professional Services, Product Development, Marketing, Telecommunications, Business Planning, Program Management, Go-to-market Strategy, Analytics, Sales Operations, Pre-sales, Leadership, Business Alliances, Selling, Executive Management, Integration, Consulting, Cloud Computing, Customer Experience, Demand Generation, Channel Partners, Call Centers
Education
Southern Methodist University 1980 — 1984
BFA, Journalism, European History
Stanford University 2008 — 2008
Continuing Studies in Literature
University of Louisiana at Lafayette
Masters Courses In History and Creative Writing
Virtual Hold Technology (VHT) February 2015 - Present
Monique Bozeman Consulting April 2008 - February 2015
VoiceObjects October 2006 - April 2008
VoiceObjects October 2006 - April 2008
Genesys July 2002 - October 2006
MB&Associates June 2001 - July 2002
Kana May 2000 - May 2001
FileNET November 1998 - April 2000
MB&Associates June 1994 - November 1998
Information Publishing/Advanstar May 1990 - June 1994
Skills
Product Marketing, Analyst Relations, Marketing Strategy, Value Proposition..., Market Opportunity..., SWOT analysis, Competitive Analysis, Writing, IVR, CRM, Call Center, CTI, SaaS, Enterprise Software, Value Propositions, Product Management, Cross-functional Team..., Start-ups, Strategic Partnerships, Solution Selling, Salesforce.com, Strategy, Management, Contact Centers, Marketing Management, Market Research, Sales, Strategic Planning, Unified Communications, Professional Services, Product Development, Marketing, Telecommunications, Business Planning, Program Management, Go-to-market Strategy, Analytics, Sales Operations, Pre-sales, Leadership, Business Alliances, Selling, Executive Management, Integration, Consulting, Cloud Computing, Customer Experience, Demand Generation, Channel Partners, Call Centers
Education
Southern Methodist University 1980 — 1984
BFA, Journalism, European History
Stanford University 2008 — 2008
Continuing Studies in Literature
University of Louisiana at Lafayette
Masters Courses In History and Creative Writing
Shawn Smetak's Virtual Hold Technology (VHT) Experience May 2014 - Present
Job Integration Engineer at Virtual Hold Technology (VHT)
Industry Information Technology and Services
Experience
Virtual Hold Technology (VHT) May 2014 - Present
Windstream Communications November 2013 - May 2014
Bock & Clark Corp. October 2001 - November 2013
Cleveland Clinic February 2001 - September 2001
Uniscan - then purchased by Netgov.com 1998 - 2001
SAIC for BP February 1996 - February 1998
Skills
Troubleshooting, Networking, Disaster Recovery, Active Directory, VMware, Servers, Network Administration, Virtualization, Network Design, Network Engineering, Integration, Cisco Technologies, IT Management, Network Security, WAN, Project Management, DNS, Dell PowerEdge Servers, Windows 7, Wireless Networking, Windows Server, VPN, Testing, Cloud Computing, Business Transformation, Enterasys, Project Planning, IT Transformation, System Administration, VoIP, Aruba Wireless, Sonicwall, Wireless Security, Cisco Routers, Dell Switches, Network Services, IBM Servers, Backup Solutions, Nimble, Arista, Network Architecture, ShoreTel, Problem Solving, network, Entera, Aerohive, iSCSI, CentOS, Software Documentation, Cisco UCCE
Education
United States Navy 1993 — 1997
Information Technology
Cleveland State University
Cuyahoga Community College
Hiram College
Virtual Hold Technology (VHT) May 2014 - Present
Windstream Communications November 2013 - May 2014
Bock & Clark Corp. October 2001 - November 2013
Cleveland Clinic February 2001 - September 2001
Uniscan - then purchased by Netgov.com 1998 - 2001
SAIC for BP February 1996 - February 1998
Skills
Troubleshooting, Networking, Disaster Recovery, Active Directory, VMware, Servers, Network Administration, Virtualization, Network Design, Network Engineering, Integration, Cisco Technologies, IT Management, Network Security, WAN, Project Management, DNS, Dell PowerEdge Servers, Windows 7, Wireless Networking, Windows Server, VPN, Testing, Cloud Computing, Business Transformation, Enterasys, Project Planning, IT Transformation, System Administration, VoIP, Aruba Wireless, Sonicwall, Wireless Security, Cisco Routers, Dell Switches, Network Services, IBM Servers, Backup Solutions, Nimble, Arista, Network Architecture, ShoreTel, Problem Solving, network, Entera, Aerohive, iSCSI, CentOS, Software Documentation, Cisco UCCE
Education
United States Navy 1993 — 1997
Information Technology
Cleveland State University
Cuyahoga Community College
Hiram College
Phil Seiberling's Virtual Hold Technology (VHT) Experience October 2014 - Present
Job Senior Project Manager at Virtual Hold Technology (VHT)
Industry Computer Software
Experience
Virtual Hold Technology (VHT) October 2014 - Present
VHT March 2014 - Present
VHT April 2012 - March 2014
VHT January 2009 - April 2012
VHT January 2005 - December 2008
VHT October 2000 - December 2004
Fifth Third Bank May 1999 - October 2000
Skills
Genesys, Avaya, CTI, IVR, Telephony, Contact Centers, VoIP, Solution Architecture, Call Center, ACD, Workforce Management, Professional Services, Cisco Technologies, SIP, Customer Experience, Call Centers, SaaS, Speech Recognition, Unified Communications, Cloud Computing, Enterprise Software, Integration, Solution Selling, Telecommunications, TCP/IP, Managed Services, Go-to-market Strategy, CRM, Vendor Management, Data Center, System Deployment, Salesforce.com, Agile Methodologies, Virtualization, Software Development, Pre-sales, Product Management, Channel Partners, Business Intelligence, Agile Project Management, Enterprise Architecture, Requirements Analysis, Sales Engineering, SDLC, Solution Development, Scrum, Software Engineering, Microsoft SQL Server, Avaya Technologies
Education
Kent State University 1997 — 1999
Business Admin, Computer Information Systems
Tiffin University 1995 — 1996
Computer Information Systems
Virtual Hold Technology (VHT) October 2014 - Present
VHT March 2014 - Present
VHT April 2012 - March 2014
VHT January 2009 - April 2012
VHT January 2005 - December 2008
VHT October 2000 - December 2004
Fifth Third Bank May 1999 - October 2000
Skills
Genesys, Avaya, CTI, IVR, Telephony, Contact Centers, VoIP, Solution Architecture, Call Center, ACD, Workforce Management, Professional Services, Cisco Technologies, SIP, Customer Experience, Call Centers, SaaS, Speech Recognition, Unified Communications, Cloud Computing, Enterprise Software, Integration, Solution Selling, Telecommunications, TCP/IP, Managed Services, Go-to-market Strategy, CRM, Vendor Management, Data Center, System Deployment, Salesforce.com, Agile Methodologies, Virtualization, Software Development, Pre-sales, Product Management, Channel Partners, Business Intelligence, Agile Project Management, Enterprise Architecture, Requirements Analysis, Sales Engineering, SDLC, Solution Development, Scrum, Software Engineering, Microsoft SQL Server, Avaya Technologies
Education
Kent State University 1997 — 1999
Business Admin, Computer Information Systems
Tiffin University 1995 — 1996
Computer Information Systems
Lo Ming Tam's Virtual Hold Technology (VHT) Experience April 2007 - June 2009
Job Integration Engineer at Virtual Hold Technology
Industry Computer Software
Experience
Virtual Hold Technology July 2011 - Present
Virtual Hold Technology June 2009 - July 2011
Virtual Hold Technology (VHT) April 2007 - June 2009
Windstream Communications January 2002 - July 2007
Datavantage January 2001 - January 2002
Skills
Call Center, Windows, Customer Service, SQL, IVR, C++, Telecommunications, Operating Systems, VPN, Microsoft Office, Problem Solving, Troubleshooting, Avaya, Genesys, Call Centers, Telephony, VoIP, CTI, TCP/IP, ACD, Contact Centers, Cisco Technologies, Integration, SIP, Professional Services, Unified Communications, Cloud Computing, Testing
Education
Marietta College 1996 — 2000
BS, Computer Information System
Virtual Hold Technology July 2011 - Present
Virtual Hold Technology June 2009 - July 2011
Virtual Hold Technology (VHT) April 2007 - June 2009
Windstream Communications January 2002 - July 2007
Datavantage January 2001 - January 2002
Skills
Call Center, Windows, Customer Service, SQL, IVR, C++, Telecommunications, Operating Systems, VPN, Microsoft Office, Problem Solving, Troubleshooting, Avaya, Genesys, Call Centers, Telephony, VoIP, CTI, TCP/IP, ACD, Contact Centers, Cisco Technologies, Integration, SIP, Professional Services, Unified Communications, Cloud Computing, Testing
Education
Marietta College 1996 — 2000
BS, Computer Information System
Colin Murdoch's Virtual Hold Technology (VHT) Experience March 2015 - Present
Job Sales Director, Canada at Virtual Hold Technology (VHT)
Industry Computer Software
Experience
Virtual Hold Technology (VHT) March 2015 - Present
MicroStrategy Inc August 2012 - March 2015
Adobe Systems July 2005 - February 2012
Contactual February 2004 - June 2005
MatrixOne July 2002 - January 2004
Genesys Telecommunications July 1995 - August 2000
ParcPlace Digitalk March 1994 - June 1995
Network Computing Devices June 1989 - March 1994
Education
McMaster University
Chemical Engineering & Management
Virtual Hold Technology (VHT) March 2015 - Present
MicroStrategy Inc August 2012 - March 2015
Adobe Systems July 2005 - February 2012
Contactual February 2004 - June 2005
MatrixOne July 2002 - January 2004
Genesys Telecommunications July 1995 - August 2000
ParcPlace Digitalk March 1994 - June 1995
Network Computing Devices June 1989 - March 1994
Education
McMaster University
Chemical Engineering & Management
Roc Powell's Virtual Hold Technology (VHT) Experience 2014 - 2014
Job Endurance Athlete
Industry Sports
Experience
Roc Powell Foundation 2004 - Present
Virtual Hold Technology (VHT) 2014 - 2014
SA Corporation 2000 - 2004
Concero, LLP January 2000 - January 2001
Grant Thornton, LLP April 1997 - January 2000
GP Systems, Inc May 1990 - January 1997
IBM, Inc April 1988 - January 1990
MediaNet, Inc January 1985 - January 1988
Texas Instruments January 1980 - January 1985
Applied Research Laboratory January 1978 - January 1980
Skills
Program Management, Technical Recruiting, Process Improvement, Project Management, Business Analysis, Enterprise Software, Integration, Telecommunications, Leadership, CRM
Education
Massachusetts Institute of Technology - Sloan School of Management 1997 — 2000
Entrepreneurship Development Program
California University 1987 — 1989
BS, Business Technology
Western Washington University 1976 — 1978
Mathmatics
Roc Powell Foundation 2004 - Present
Virtual Hold Technology (VHT) 2014 - 2014
SA Corporation 2000 - 2004
Concero, LLP January 2000 - January 2001
Grant Thornton, LLP April 1997 - January 2000
GP Systems, Inc May 1990 - January 1997
IBM, Inc April 1988 - January 1990
MediaNet, Inc January 1985 - January 1988
Texas Instruments January 1980 - January 1985
Applied Research Laboratory January 1978 - January 1980
Skills
Program Management, Technical Recruiting, Process Improvement, Project Management, Business Analysis, Enterprise Software, Integration, Telecommunications, Leadership, CRM
Education
Massachusetts Institute of Technology - Sloan School of Management 1997 — 2000
Entrepreneurship Development Program
California University 1987 — 1989
BS, Business Technology
Western Washington University 1976 — 1978
Mathmatics
Josh Glass's Virtual Hold Technology (VHT) Experience January 2015 - Present
Job Sr. Software Developer at Virtual Hold Technology (VHT)
Industry Computer Software
Experience
Virtual Hold Technology (VHT) January 2015 - Present
Virtual Hold Technology September 2011 - December 2014
Goodyear July 2004 - August 2011
Goodyear March 2001 - July 2004
Skills
Agile Methodologies, Ruby, C#, Software Development, .NET, Microsoft SQL Server, Java, SQL, Scrum, Testing, Visual Studio, ASP.NET, C++, JavaScript, Test Driven Development, Databases, Linux, Visual Basic, VB.NET, Oracle, Web Applications, Integration, Windows Server, Programming, IIS, Software Documentation, Object Oriented Design, Bash, Troubleshooting, Servers, Technical Support, VBScript, Unix, Web Services, ASP.NET MVC, Git, XML
Education
The University of Akron 1995 — 2001
Bachelor of Science, Computer Science
NPHS 1991 — 1995
Virtual Hold Technology (VHT) January 2015 - Present
Virtual Hold Technology September 2011 - December 2014
Goodyear July 2004 - August 2011
Goodyear March 2001 - July 2004
Skills
Agile Methodologies, Ruby, C#, Software Development, .NET, Microsoft SQL Server, Java, SQL, Scrum, Testing, Visual Studio, ASP.NET, C++, JavaScript, Test Driven Development, Databases, Linux, Visual Basic, VB.NET, Oracle, Web Applications, Integration, Windows Server, Programming, IIS, Software Documentation, Object Oriented Design, Bash, Troubleshooting, Servers, Technical Support, VBScript, Unix, Web Services, ASP.NET MVC, Git, XML
Education
The University of Akron 1995 — 2001
Bachelor of Science, Computer Science
NPHS 1991 — 1995
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk