Vision Service Plan
Industry: Company
DescriptionVSP Vision Care is a vision care health insurance company operating in Australia, Canada, Ireland, the US, and the UK. It has about 80 million people worldwide and is the largest vision insurance company in the United States. Customer service: 1 (800) 877-7195 Headquarters: Rancho Cordova, CA Members: 85 million (2017) CEO: Michael Guyette (Feb 13, 2018–) Subsidiaries: Marchon Eyewear, Inc., Office Mate, Altair Eyewear Founder: Bernhardt N. Thal
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Vision Service Plan Employees
GSK Consumer Health April 2001 - Present
Gloria's Place of Hope August 2000 - April 2001
Telemundo NJ August 1999 - August 2000
Vision Service Plan April 1990 - August 2000
Skills
Management, Lotus Notes, Concur, Executive..., Confidentiality, Expense Management, Leadership, Project Management, Administrative..., Calendars, Calendaring, Office Management, Travel Arrangements, Expense Reports, Heavy Calendaring, Expenses, Executive Support, Invoice Processing, Strategy, SAP, Event Planning, Cross-functional Team..., Process Improvement, Competitive Analysis
Education
University of North Carolina at Pembroke 1967 — 1969
Physical Education Teaching and Coaching
Vision Service Plan May 2014 - May 2015
Yojie Inc. October 2012 - January 2014
The Swisher Society January 2012 - January 2014
Optimist LA May 2012 - November 2013
Optimist LA July 2013 - September 2013
CSULB College of Continuing and Professional Education April 2010 - January 2012
CSULB College of Continuing and Professional Education April 2007 - August 2009
Skills
Marketing, Event Planning, Training, Customer Service, Art, Music, Magazines, Interviews, Social Media Marketing, Social Media, Fashion, PowerPoint, Microsoft Office, Microsoft Word, Public Relations, WordPress, Marketing Strategy
Education
California State University-Long Beach 2006 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
Cosumnes River College 2003 — 2005
HOMELINES May 1988 - December 1999
Revue West Magazine, Sausalito June 1990 - August 1992
MCI Corporation 1988 - 1990
Vision Service Plan March 1981 - June 1985
Skills
Marketing, Customer Service, Microsoft Office, Sales, Leadership, Social Networking, Retail, Social Media, Team Building, Customer Satisfaction, Social Media Marketing, Public Speaking, Event Planning, Microsoft Word, PowerPoint, Microsoft Excel, Coaching, Public Relations, Outlook, Advertising
Education
Cal Poly San Luis Obispo 1978 — 1981
Bachelor of Applied Science (BASc), Journalism
Santa Clara University 1976 — 1978
English Language and Literature/Letters
Loretto High School 1972 — 1976
high school diploma, General Studies
One Detroit Financial Centers 2012 - Present
Aviva Life Insurance Company 2012 - Present
Farmers Insurance September 2003 - Present
Transamerica August 2011 - Present
Assurity Life 2012 - 2012
Vision Service Plan 2012 - 2012
Transamerica 2011 - 2012
Real Estate One 1983 - 2010
New York Life Insurance Company 2006 - 2006
Mongomery and Company 2002 - 2002
Skills
Fixed Annuities, Insurance, Life Insurance, Term Life Insurance, Health Insurance, Retirement Planning, Disability Insurance, Underwriting, Mortgage Lending, Risk Management, Retirement, Banking, Financial Analysis, Property & Casualty..., Strategic Financial..., Long-term Care, Investments, 401k, Finance
Education
Wayne State University 1994 — 1996
MBA, Finance
Lawrence Technological University 1985 — 1988
Bachelor of Science, Information Systems
Northwestern University
Wayne County Community College District
DoubleTree Hotel by Hilton, Dallas Near the Galleria February 2011 - Present
Eldorado Country Club November 2010 - February 2011
At Your Service Catering & Event Planning April 2010 - November 2010
Northwood Club January 2008 - January 2010
ClubCorp November 2005 - January 2008
Vision Service Plan July 2004 - November 2005
American Golf Corporation September 1999 - May 2004
Dallas/Fort Worth Rental Market January 1995 - January 2000
Skills
Event Management, Event Planning, Catering, Banquets, Sales, Budgets, Weddings, Hospitality, Lead Generation, Food & Beverage, Hospitality Management, Hospitality Industry, Golf, Corporate Events, Hotel Management, Hotels, Resorts, Restaurants, Customer Service, Meeting Planning, Management, Marketing, Menu Development, Time Management, Trade Shows, Team Building, Revenue Analysis
Education
George Leonard School of Real Estate
Realtor, Real Estate
Jersey Village Senior High School
High School Diploma
Tyler Junior College
General Studies
Morneau Shepell May 2014 - Present
The Write Connection LLC June 2013 - Present
Vision Service Plan July 2013 - November 2013
AMEC Environment & Infrastructure November 2012 - December 2012
Cisco Systems, Inc. September 2005 - June 2011
Education
Florida A&M University 1988 — 1993
Bachelor's degree, Journalism
Keller Graduate School of Management of DeVry University
Business Administration and Management, General
BCS Group, LLC August 2012 - Present
PFO Global April 2013 - August 2014
UnitedHealth Group January 2002 - August 2012
Vision Service Plan June 1991 - January 2002
Connor Insurance Agency, Inc June 1999 - January 2001
Southern Brokers Insurance Center, Inc May 1989 - June 1991
President of Corporation. Purchased corporation located in November 1985 - May 1989
Thorobred Computers August 1984 - October 1985
Skills
Sales Presentations, Healthcare, Sales Operations, Marketing, Employee Benefits, Team Building, Sales, Sales Process, Selling, Management, Health Savings Accounts, Direct Sales, Account Management, Health Insurance, Medicare, Budgets, Insurance, Sales Management, Medicaid, Managed Care, Brokers, Long-term Care, COBRA, Health Policy, HMO, Health Care Reform, PPO, Healthcare Industry, Disease Management
Education
Murray State University 1980 — 1984
BS, CIS
J.W. Terrill August 2014 - Present
Benefit Plan Partners LLC April 2012 - July 2014
Allstate Benefits September 2009 - March 2012
Anthem 2005 - 2008
MetLife 2003 - 2005
Prudential Financial 1997 - 2003
Paragon Life 1992 - 1997
Vision Service Plan 1989 - 1991
Skills
Employee Benefits Design, Voluntary Employee..., Voluntary Products, Benefit Communication, Online Enrollment, Ancillary Benefits, Corporate Benefits, Benefits Design, Employee Benefits, Lead Generation, Competitive Analysis, Insurance, Long-term Care, Accident, Life Insurance, Leadership, Health Insurance, New Business Development, Underwriting, Brokers, Small Business, Management, Disability Insurance, Sales, Health Savings Accounts, Retirement, Property & Casualty..., Universal Life, Group Insurance, Workers Compensation, Term Life Insurance, COBRA, Fixed Annuities, 401k, Benefits Administration, Critical Illness, Claim, Long Term Care Insurance
Education
Southern Illinois University, Carbondale
BA, Political Science
Drake University
Journalism
Taylorville High School
Lake Forest Academy
Folsom Cordova Unified School District October 2012 - Present
Vision Service Plan February 2003 - January 2008
Michael S. Cypress, OD 1992 - 1997
Skills
Critical Thinking, Healthcare, Patient Education, Customer Service, IV, ACLS, BLS, Microsoft Word, Microsoft Excel, Health Insurance, Microsoft Office, Public Speaking, Patient Safety, Nursing Education, Patient Advocacy, Hospitals, Nursing, Healthcare Management, Medical Terminology, EMR, Pediatrics, Epic Systems, Cpr Certified, Direct Patient Care, Critical Care, Acute Care, Clinical Research, Disease Management, Health Education, Vital Signs, Medical/Surgical, Quality Patient Care, Pediatric Nursing, Public Health, PALS, NRP, Telemetry, Phlebotomy, Home Care, EHR, EKG, HIPAA, Inpatient, Wound Care, Medication..., ICU
Education
Samuel Merritt University 2011 — 2012
Bachelor of Science (BS), Nursing
Folsom Lake College 2008 — 2010
Nursing Pre-requisites, Registered Nursing/Registered Nurse
De La Salle University 1983 — 1986
Bachelor of Science (B.S.), Biology, General
MetLife May 2015 - September 2015
UnitedHealthcare January 2000 - February 2015
Vision Service Plan July 1994 - January 2000
Skills
Health Insurance, Health Savings Accounts, Strategic Planning, Managed Care, Leadership, Brokers, Underwriting, Employee Benefits, Insurance, Sales, Disability Insurance, Medicare, Account Management, Term Life Insurance, Healthcare, Selling, Contract Negotiation, Provider Relations, HMO, Dental Insurance
Education
Towson University 1985 — 1990
B.S., Health Science
Peet's Coffee & Tea February 2015 - Present
Gwangju SLP Institute August 2013 - August 2014
BDS Marketing September 2010 - March 2011
Vision Service Plan March 2009 - August 2009
Skills
Idea Generation, Public Speaking, Customer Service, Sales, Youth Development, Academic Tutoring, Cross-cultural..., International Relations, Creative Writing, Research, Marketing
Education
University of the Pacific 2010 — 2013
Bachelor of Arts (B.A.), International Relations
American River College 2007 — 2009
Associate of Arts (A.A.), Social Sciences
Vision Service Plan December 2013 - Present
Law Office of D. Reid Kingsbury October 1997 - June 2013
Zenith Insurance Company July 1980 - March 1994
Skills
Highly detailed and..., Office Administration, Travel and event..., Inventory Management, Microsoft Office, Event Planning
Education
College of the Sequoias
Vision Service Plan March 2008 - Present
Health Net August 2004 - March 2008
Braun & Melucci, LLP June 2003 - June 2004
Skills
Health Insurance, Insurance, Managed Care, Account Management, Employee Benefits, Underwriting, Leadership, Health Savings Accounts, Brokers, Claim, Disability Insurance, Workers Compensation, Property & Casualty..., Life Insurance, Benefits Administration, Medicare
Education
University of California, Santa Barbara 1999 — 2003
Bachelor of Arts (B.A.), Sociology and Law & Society
SunTrust Bank February 2014 - Present
Cornerstone Home Lending, Inc. January 2013 - February 2014
Bank of Hawaii January 2012 - January 2013
Wells Fargo Bank March 2005 - January 2012
Shadowood Homeowners Association (S-W HOA) 2006 - 2010
Long Beach Mortgage/Washington Mutual January 2004 - March 2005
California Department of Justice June 2001 - January 2004
The Money Store April 1996 - March 2001
Land Home Financial Services 2000 - 2000
Vision Service Plan October 1988 - April 1996
Skills
Mortgage Lending, Mortgage Banking, Financial Risk, Loans, Credit, Banking, Risk Management, AML, Credit Analysis, Credit Risk, Auditing, Loan Origination, Internal Audit, USA PATRIOT Act, Residential Mortgages, Consumer Lending, Operational Risk..., Financial Services, Risk Assessment, Analysis, Leadership, Training, Insurance, Fraud, Commercial Lending, Operational Risk, Loss Mitigation, Executive Management, Bank Secrecy Act, Underwriting, Due Diligence, OFAC, Mortgage Servicing, Loan Servicing, Credit Cards, FHA, KYC, Management, Finance, Refinance, Mortgage Underwriting, Anti Money Laundering
Education
University of Phoenix 1998 — 2000
BS, Business Management
Institute of Certified Bankers 2008 — 2008
Certification, Certified Regulatory Compliance Manager
Barclay College 1989 — 1990
Certificate, Paralegal
CampusMBA
Elementary School Friends
California Department of Rehabilitation July 2015 - Present
Retired and enjoying time to pursue personal interests and family September 2014 - Present
California Department of Rehabilitation April 2009 - September 2014
Department of Rehabilitation April 2009 - July 2011
Sapphire Technology May 2008 - December 2008
Informatix Inc October 2004 - May 2008
California Department of Health Services 2000 - 2003
Altair Eyewear 1993 - 1999
Vision Service Plan October 1991 - February 1993
STRS July 1986 - June 1988
Skills
Integration, Microsoft SQL Server, SDLC, Systems Analysis, Data Warehousing, COBOL, Database Design, Unix, ASP.NET, Business Analysis, SQL, Databases, JCL, CICS, Visio, Requirements Analysis, Software Project..., Requirements Gathering, Programming, Mainframe, MS Project, Testing, Process Improvement, XML, Software Development, T-SQL, Data Modeling, MVS, Software Design, VB.NET, Agile Methodologies, Business Intelligence, SQL Server, Mentoring, .NET, Customer Relations, Microsoft Office, Application Development, Visual Studio, Application Design, TSO, ADABAS, Natural, Natural Resources, Microsoft Project
Education
University of Illinois Springfield 1975 — 1978
Bachelor's degree, Criminal Justice/Police Science
Medical Transportation Management, Inc. June 2012 - Present
Lakeland Press March 2011 - June 2012
Express Scripts April 2009 - March 2011
Express Scripts April 2006 - April 2009
CuraScript, Inc. An Express Scripts Co. June 2003 - April 2006
Drake Beam Morin - Career Consulting January 1999 - June 2003
ESI Vision Care July 1995 - December 1998
Vision Service Plan January 1989 - May 1995
Skills
Direct Sales, Sales Management, Marketing Communications, Client Services, Customer Relations, Team Leadership, Team Building, MO State Licensed Life..., Healthcare, Program Management, Sales, Employee Benefits, Managed Care, Leadership, Medicare, Project Management, Business Development, Marketing, Cross-functional Team..., Selling, Customer Service, Account Management, Budgets, Health Insurance, Sales Process, New Business Development, Sales Operations, Accident
Education
Maryville University of Saint Louis
Vision Service Plan July 2013 - Present
Vision Service Plan December 2009 - June 2013
Vision Service Plan 2005 - 2009
EyeMed / Lenscrafters 1997 - 2003
Luxottica Retail- EyeMed division 1997 - 2003
Skills
Employee Benefits, Sales Management, Insurance, Benefits Administration, Consultative Selling, Disability Insurance, Selling, Sales, Management, Health Insurance, Strategic Partnerships, Team Building, Contract Negotiation, Budgets, Account Management, Health Savings Accounts, Strategic Planning, Life Insurance, Underwriting, Brokers
Education
Arizona State University 1988 — 2002
Bachelor of Science, Finance
Verizon Wireless October 2003 - Present
Vision Service Plan September 1993 - August 2003
Skills
Customer Experience, Call Centers, Wireless, Cellular Communications, Leadership, Leading Change, Strategic Planning, Employee Training, Customer Retention, Great Motivator, Strategic Negotiations, Written & Oral..., Microsoft Office, Outstanding time..., Goal Setting, Mentoring, Data Analysis, Communication Skills, Timely Decision Making, Managing Meetings, Interviewing Skills, Optical Insurance, Telecommunications, Recruiting
Education
Strayer University-Pennsylvania
Business Administration and Management, General, 4.0
Coldwell Banker Advantage - Raleigh, NC March 2014 - Present
Coldwell Banker Triad , Realtors April 2004 - September 2013
CAROLINA RELOCATION GROUP March 2002 - March 2004
Fanning Howey December 1999 - January 2002
VISION SERVICE PLAN July 1997 - September 1999
Skills
Strategic Planning, Account management, Creative Problem Solving, Negotiation, Marketing, Real Estate, Referrals, Investors, Public Speaking, Customer Service, Budgets, Event Planning, Event Management, Account Management, Problem Solving, Leadership, Listings, Social Media, Team Building
Education
Grand Valley State University 1973 — 1974
BA, English; Secondary Education, Psychology
Indiana University 1969 — 1972
B.A., English, Psychology
SMUD June 2012 - Present
Vision Service Plan January 2007 - January 2012
Indymac Bank December 2005 - December 2006
The Home Depot October 2004 - December 2005
Dodge Ridge Wintersports Resort September 2002 - July 2004
Nortel Networks January 1999 - December 2001
DC Electronics September 1994 - January 1999
NetFRAME 1992 - 1994
Etched Circuits 1990 - 1992
Keegan Management Company 1986 - 1990
Skills
Employee Relations, Employment Law, Benefits, Compensation, Recruitment/Retention, Organizational..., Leadership Development, Leave Administration, Employee Handbooks, Employee Recognition, Employee Surveys, Employee Engagement, Employee Counseling, Retention, Workers Compensation, Safety, Succession Planning, Performance Management, Talent Acquisition, FMLA, Organizational..., HR Strategy, Hiring, Talent Development, Coaching, Change Management, Conflict Resolution, HR Policies, Interviewing, Organizational Change, MBTI, Orientation, FLSA, Mergers, Conflict Management, Culture Change, Employee Training, Workshop Facilitation, Onboarding, Training, Organizational Behavior, Talent Management, Strategic Planning, Neuroscience, Strategic Workforce..., Recruiting, Applicant Tracking..., Workforce Planning, Training Delivery
Education
College of Notre Dame 1991 — 1993
MPA, Emphasis in human resources
San Jose State University 1980 — 1986
BS, Health Science
Vision Service Plan January 2011 - Present
Self-employed 2000 - Present
Total Benefi Communications January 2000 - September 2013
Diversified Investment Advisors January 2000 - January 2010
Skills
Disability Insurance, Employee Benefits, Health Insurance, Health Savings Accounts, Insurance
Education
Hamilton College 1953 — 1957
Bachelor's degree, Political Science and Government
2Checkout February 2014 - Present
inVentiv Communications August 2013 - December 2013
Alliance Data October 2012 - April 2013
Franklin County Department of Job and Family Services October 2007 - January 2012
Ohio Tuition Trust Authority April 1999 - September 2007
Laurel Health Care April 1998 - April 1999
Century Surety Company October 1995 - April 1998
Vision Service Plan September 1990 - October 1995
Skills
Notary Public, Internal Audit, Finance, Auditing, Human Resources, Financial Accounting, Internal Controls, Microsoft Office, Accounts Receivable, Sarbanes-Oxley Act, Managerial Finance, Cash Flow, Employee Relations, Data Analysis, Financial Audits, Team Building, Accounts Payable, Payroll, Management Accounting, Sarbanes-Oxley, Expenses, Microsoft Excel, Employee Benefits, Nonprofits, Outlook, Preparation, US GAAP, Benefits Administration, PowerPoint, Microsoft Word, Consolidation, Revenue Recognition, Training, Cash, Microsoft Dynamics GP, Accounting
Education
Franklin University 2006 — 2009
Master, Business Administration, 3.8
Franklin University 1994 — 1997
Bachelor of Science, Accounting, 3.4
Columbus State Community College 1986 — 1990
Associate's degree, Accounting, 3.3
Employer's Guardian, LLC. April 2013 - Present
OmegaComp HR May 2011 - April 2013
SureWest Communications November 2010 - May 2011
Kaiser Permanente May 2010 - November 2010
Vision Service Plan April 2010 - May 2010
Horizon West HealthCare, Inc. June 2007 - March 2010
Tocchini and Associates September 2006 - June 2007
Skills
Performance Management, Benefits Administration, Disability Management, SAP Implementation, Disciplinary Action, Human Resources, Recruiting, Labor Relations, Employee Relations, Organizational..., HRIS, Employment Law, HR Policies, Employee Benefits, Workforce Planning, Employee Training, HR Consulting, New Hire Orientations, FMLA, Job Descriptions, Training, Temporary Placement, College Recruiting, Payroll, Employee Handbooks, Performance Appraisal, EEO, Grievances, Job Analysis, Interviews, Union Avoidance, Job Fairs, Policy, Onboarding
Education
California State University-Sacramento 2007 — 2009
Masters of Business Administration, Business Administration, Human Resources
California State University-Sacramento 2003 — 2007
Bachelors, Business Administration, Human Resources
University of the Pacific 2001 — 2002
Accelerated Pharmacy Program
Andrew P Hill 1997 — 2001
High School Diploma
SPHR
Kaiser Permanente August 2013 - Present
Kaiser Permanente December 2012 - Present
Bolton and Company November 2011 - April 2012
Vanorsdale Insurance Services April 2011 - November 2011
Alliant Insurance Services July 2008 - July 2009
Vision Service Plan June 2006 - July 2008
Skills
Employee Benefits, Insurance, Proposal Writing, Customer Service, Microsoft Office, Sales, Brokers, COBRA, Claim, Invoicing, Marketing, New Business Development, Open Enrollment, PowerPoint
Education
University of Southern California 1999 — 2003
BA Communication, Communication
University of Southern California 1998 — 2003
Bachelor of Arts, Communication 2003
Mike Russ School of Insurance 2005 — 2005
Licensed Life Agent
VSP Global July 2011 - Present
Eyefinity January 2009 - July 2011
Eyefinity January 2008 - January 2009
Vision Service Plan April 2007 - January 2008
Health Net Federal Services December 2004 - April 2007
Various Optical Retailers October 1995 - March 2004
Skills
Business Development, Financial Analysis, Strategic Planning, Mergers, Product Management, Marketing Strategy, Negotiation, Budgets, Strategic Partnerships, Analytics, Mergers & Acquisitions, Team Leadership, Leadership, Project Management, Integration, New Business Development, Strategy, Analysis, Executive Management, Organizational..., P&L Management, Project Planning, Entrepreneurship, Team Building, Start-ups, Cross-functional Team..., Program Management, Product Marketing, Product Development, CRM, Competitive Analysis, Vendor Management, SaaS, Management
Education
California State University-Chico 2001 — 2003
MBA, Marketing / Strategic Planning
California State University-Chico 1998 — 2000
BA, Psychology, Minor in Business
Yuba College 1996 — 1998
AA, General Studies
Apple April 2012 - Present
Apple March 2012 - April 2012
Apple May 2009 - April 2012
Wells Fargo Insurance Services December 2004 - September 2007
Vision Service Plan June 1999 - May 2004
Skills
CRM, Leadership, Management, Marketing, Sales, Team Building, Training, Business Planning, New Business Development, Team Management, Analysis, Strategic Planning, Networking, Retail, Negotiation
Education
California State University-Sacramento 1996 — 1999
Business Administration, International Business
SweetLabs, Inc. July 2015 - Present
PwnedList January 2014 - July 2015
Vertive – Publisher of Offers.com December 2012 - December 2013
Nomadesk February 2012 - November 2012
Innography July 2009 - January 2012
Antenna Software September 2005 - July 2009
Packt Publishing December 2004 - December 2006
Vision Service Plan May 2001 - August 2005
Educaid May 1997 - August 2001
Skills
Go, Python, SQL, PHP, MongoDB, R, RabbitMQ, CSS, Sphinx, Agile Methodologies, Subversion, Mobile Applications, HTML, XML, Enterprise Software, Linux, PostgreSQL, MySQL, HTML 5, Git, Software Development, SaaS, XSLT, Scrum, Information Architecture, Kanban, LaTeX, Bootstrap, Pyramid, Perl, User Interface Design
Education
Rutgers University-New Brunswick 2006 — 2008
BA, Economics
The United States Department of Justice: U.S. Attorney's Office June 2009 - March 2011
Follett Investment Properties January 2010 - March 2010
Beeson, Tayer & Bodine September 2007 - February 2008
Larry L. Lawson, APC December 1999 - December 2006
Larry L.Lawson, APC December 1999 - December 2006
Placer County Fee Arbitration December 1999 - August 2006
Gold River Racquet Club March 1998 - June 1999
Vision Service Plan September 1996 - March 1998
Altair Eyewear, Vision Service Plan January 1996 - January 1997
Altair Eyewear, Vision Service Plan January 1993 - January 1996
Skills
Litigation Support, Legal Research, Legal Writing, Civil Litigation, Litigation, Arbitration
Education
Sacramento City College 1992 — 1994
Liberal Arts
Webster University 1983 — 1985
Theatre Arts
Webster University
Theatre Arts Major
Kaiser Permanente January 2010 - Present
Sears January 2005 - May 2008
Vision Service Plan February 1999 - January 2004
Blue Shield of California 1995 - 1998
Skills
Cross-functional Team..., Strategy Alignment, Change Management, Performance Management, Organizational..., Organizational..., Coaching, Process Improvement, Leadership Development, Performance Consulting, Strategic Planning, Program Management, Business Process..., Quality Management, Strategy, Training, Team Building
Education
Tufts University 1972 — 1976
BA, Economics
Blue Shield of California April 2014 - Present
Blue Shield of California November 2011 - Present
Blue Shield of California November 2010 - November 2011
Blue Shield of California April 2008 - November 2010
Sutter Health January 2007 - April 2008
Sutter Roseville Medical Center 2003 - 2006
Vision Service Plan 1998 - 2003
First Health 1997 - 1998
Skills
Program Implementation, Project Execution, Healthcare, Strategic Planning, Managed Care, Contract Negotiation, Cross-functional Team..., Leadership, Process Improvement, Program Management, HIPAA, Health Insurance, Management, Medicare, Team Building, Insurance, Healthcare Information...
Education
University of Southern California 1998 — 2000
Masters
Smith College 1992 — 1997
BA
Vision Service Plan October 2005 - Present
Target Stores July 2003 - October 2005
Skills
Strategic Planning, Program Management, Management, Recruiting, Leadership, Training, Change Management, Team Leadership, Marketing, Customer Satisfaction, Operations Management, Budgets, Customer Service, Sales, Coaching, Team Building
Education
California State University-Chico
BACHELOR OF SCIENCE DEGREE, BUSINESS ADMINISTRATION - Marketing
Capital Vision Care, Inc July 2000 - Present
Vision Service Plan June 1996 - Present
Doctors Vision Care, PC August 1982 - June 2000
Education
The Ohio State University College of Optometry 1978 — 1982
Doctorate of Optometry
Asbury University
Cambridge Family Eye Care, LLC Immediate Past President,Dorchester Chamber of Commerce2011 - Present
Vision Service Plan 2002 - 2012
VSP Global 2002 - 2012
Maryland Optometric Association December 1990 - December 1992
Education
Pennsylvania College of Optometry 1974 — 1978
OD, Optometry
Bucknell University 1970 — 1974
BS, Biology
Gentiva Health Services June 2013 - Present
Gentiva Health Services November 2011 - Present
Gentiva Health Services May 2011 - January 2012
Bravo Health September 2009 - November 2010
2008 to 2009HOSPICE SOURCE, INC June 2008 - July 2009
2003 to 2008APRIA HEALTHCARE, INC 2003 - 2008
Apria Healthcare 2003 - 2008
VISION SERVICE PLAN January 2000 - January 2003
CORAM HEALTHCARE, INC January 1998 - January 1999
KINETIC CONCEPTS, INC January 1995 - January 1998
Skills
Medicare, Managed Care, Healthcare, Accident, Sales Operations, Sales Management, Home Infusion, Leadership, Healthcare Industry, Strategy, Healthcare Management, Sales, Team Building, Selling, Home Care, Hospitals, Health Insurance, Negotiation, Product Launch, Marketing, Medicaid, Disease Management, Sales Force Development, Marketing Strategy, Management, Orthopedic, Health Policy, Forecasting, HMO
Education
University of North Carolina at Greensboro
Bachelot of Science, Management/Marketing
Stroomwell Investment Group February 2009 - Present
Keller Williams Realty, Yuba-Sutter October 2006 - Present
Vision Service Plan September 2000 - June 2005
Education
Uppsala University 1995 — 1996
International Communication Courses, International Communication Studies
California State University-Sacramento 1989 — 1996
Bachelor of Arts, International Communication Studies, Philosophy
Sunverge Energy, Inc. May 2014 - Present
BKWLD September 2013 - May 2014
Sunverge Energy, Inc. March 2013 - September 2013
CBS Interactive May 2011 - March 2013
CBS Interactive April 2010 - May 2011
Market Affinity Consulting Group October 2009 - March 2010
Attack! Marketing April 2009 - March 2010
National Semiconductor July 2009 - September 2009
Beach & Park Chalet December 2007 - August 2009
Vision Service Plan June 2007 - January 2009
Skills
Product Marketing, comScore, Marketing Communications, Online Advertising, Media Plan Optimization, Dependable Team Player, Media Planning, Competitive Analysis, Marketing Strategy, CRM, Brand Development, Integrated Marketing, Advertising, Marketing, Social Media, Facebook, Business & Territory..., Sales Process..., Digital Media Expertise, Negotiations, Strategy, Digital Marketing, Salesforce.com, Business Development, Market Research, Digital Strategy, Negotiation, Direct Marketing, Content Strategy, Sales Process, Sales, Digital Media, New Media, Event Management
Education
San Francisco State University 2005 — 2009
Business Administration, Marketing
State of Utah, Dept of Technology Services December 2010 - Present
Kaiser Permanente IT June 1998 - February 2006
Foundation Health May 1993 - January 1995
Vision Service Plan July 1988 - May 1993
Erisco May 1984 - December 1987
Logic Applications Corporation August 1979 - April 1984
Skills
Software Documentation, Process Improvement, Troubleshooting, Program Management, Visio, Data Analysis, Project Management, COBOL, Business Analysis, Technical Writing, Software Project...
Education
University of California, Davis 1971 — 1976
MSEE, Electrical Engineering
Vision Service Plan February 2000 - Present
Skills
SOA, Websphere, Web Services, Java, JSP, Java Enterprise Edition, Agile Methodologies, SQL, Software Development, Eclipse, SOAP, Application Development, Hibernate, EJB, XML, UML, Scrum, RAD, J2EE, JDBC, Ant, JUnit, CVS, Object Oriented Design, Maven, JBehave, Drools, JBoss Application Server, Google Cloud Platform, Play Framework
Education
California State University-Sacramento 1988 — 1995
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
JPMorgan Chase August 2012 - Present
Vision Service Plan November 2008 - April 2012
Teleperformance May 2008 - July 2008
Real Living HER July 2006 - March 2008
Bath and Body Works 2008 - 2008
Best Buy August 2005 - May 2006
Verizon Wireless January 2002 - June 2005
InChord Communications August 1998 - September 2001
CompuServe 1997 - 1998
CompuServe August 1993 - August 1996
Skills
Sales, Project Management, Recruiting, Marketing, Leadership, Onboarding, Strategic Planning, Employee Relations, Sales Management, Cold Calling, Budgets, Microsoft Office, Advertising, Business Development, Event Planning, New Business Development, Facebook, Program Management, Public Relations, Social Networking, Team Leadership, Social Media, Process Improvement, Management, Team Building, Training
Education
The Ohio State University 1977 — 1979
Columbus College of Art & Design 1976 — 1977
Grandview Heights High School 1975 — 1976
Upper Arlington High School
State of California February 1995 - Present
Blue Shield of California 1990 - 1992
Vision Service Plan 1985 - 1990
Education
San Juan High School 1982 — 1986
High School Diploma, General
Folsom Lake College
Associate of Arts (AA), Accounting
VSP Vision Care April 2013 - Present
Vision Service Plan August 2006 - April 2013
The Citizens Bank of Logan May 2004 - August 2006
US Army May 1997 - June 2001
Skills
Customer Service, Performance Management, Coaching, Microsoft Office, Negotiation, Team Building, Problem Solving, Change Management, Excel, Word, Leadership Development, Policy, Employee Benefits, Succession Planning, Mentoring, Customer Relations, Diversity & Inclusion, Cultural Diversity, Employee Relations, Process Improvement, Call Centers, Training, Customer Satisfaction, Leadership, Insurance, Strategic Planning, Microsoft Excel
Education
Muskingum College 2014 — 2016
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
Vinton County Consolidated High School 1994 — 1997
JUST CALL, INC January 1995 - January 2002
VISION SERVICE PLAN January 1990 - January 1995
Owens & Minor January 1987 - January 1990
Education
California Polytechnic State University-San Luis Obispo
a Bachelor of Science, Business Administration, Management concentration
GFWC East Sacramento Women's Club January 2013 - Present
LexisNexis, Sacramento, CA March 2008 - December 2014
LexisNexis, Connecticut December 2006 - May 2007
Vision Service Plan (VSP) November 2003 - May 2007
LexisNexis, Connecticut January 2005 - December 2006
LexisNexis, Connecticut May 2002 - January 2005
Vision Service Plan October 2000 - November 2001
Delta Dental April 2000 - October 2000
Perry Communications Group June 1999 - April 2000
Heinrich Property Management January 1997 - June 1999
Skills
Account Management, Sales, Editing, Training, Solution Selling, Consulting, Process Improvement, Research, Sales Operations, PowerPoint, Marketing Strategy, Customer Service, Project Management, Legal Research
Education
California State University-Sacramento
BA, Journalism, Sociology
Whitehouse Insurance Agency November 2007 - Present
National City Insurance Group May 2005 - October 2007
MetLife October 1998 - May 2005
Medical Mutual of Ohio July 1998 - October 1998
Vision Service Plan April 1991 - July 1998
MetLife January 1989 - April 1991
MetLife March 1982 - December 1988
MetLife May 1980 - March 1982
Skills
Health Insurance, Insurance, Disability Insurance, Employee Benefits, Sales, Leadership, Commercial Insurance, Team Building, Direct Sales, Management, Brokers, Fixed Annuities, Underwriting, Life Insurance
Education
The Ohio State University 1975 — 1980
Bachelor of Science, International Business and Finance
County of Sacramento January 2014 - Present
Vision Service Plan September 2009 - November 2011
Vision Service Plan October 2007 - September 2009
PDD Enterprises January 2006 - October 2007
Intel Corp May 2005 - January 2006
Hewlett Packard Co September 1995 - November 2003
Skills
Presenting to Clients, Negotiation, Research & Development, Report Writing, Microsoft Suite, SAP, SharePoint, Livelink, Customer Satisfaction, Microsoft Office, Teamwork, Customer Service, Team Building, Leadership, Microsoft Excel, Microsoft Word, Public Speaking, Strategic Planning, Account Management, Training
Education
Cañada College 1991 — 1993
Business Administration
Foundation for Teaching Economics (FTE) May 2015 - Present
Benson Business Solutions October 1999 - Present
Positive Option Family Service April 2015 - August 2015
Yolo County Court Appointed Special Advocates (CASA) April 2002 - June 2008
Pamela A. Mainini, CPA September 2005 - February 2007
Vision Service Plan 1994 - 1996
Families First 1993 - 1994
Skills
Accounting, QuickBooks, Payroll, Bookkeeping, Office Management, Small Business, Microsoft Excel, Nonprofits
Education
CSUS 2013 — 2015
Master of Science (MS), Accounting
University of California, Berkeley 1990 — 1993
BA, Social Welfare, Accounting minor
DHCS CA-MMIS-Admin and Procurement Unit January 2015 - Present
VIVI Jewelry -the NEW Cookie Lee July 2014 - Present
BeautiControl February 2013 - Present
California Department of Health Care Services March 2007 - Present
California Department of Education February 2001 - March 2007
Vision Service Plan October 1996 - February 2001
Skills
Computers, Typing, Customer Service, Secretarial Skills, Program Management, Non-profits, Policy, Software Documentation, Access, Microsoft Excel, PowerPoint, Healthcare, Research, Outlook, Management, Data Entry, Databases, Event Planning, Team Building, Training, Public Speaking, Direct Sales, Leadership, Coaching, Nonprofits
Education
Heald College- Roseville 2011 — 2012
Associates, Medical Insurance Billing and Coding
Heald College 2005 — 2009
Associate, Business Administration
Julie Young Surber October 2014 - Present
Vision Service Plan November 1997 - November 2002
Skills
Analysis, Online Advertising, Online Marketing, Marketing, Home Based Business, Social Media Marketing, Social Networking, Social Media, Public Speaking, Coaching, Team Building, Web Marketing, Relationship Marketing, Customer Acquisition, B2B Marketing, Advertising, SEO, SEM, Direct Sales, Product Marketing, Lead Generation, Customer Service, Entrepreneurship, Small Business, Management, Marketing Strategy, Direct Marketing, Marketing Communications, Marketing Research, Business Networking, Brand Development, Event Planning, Brand Awareness, Facebook, Affiliate Marketing, Customer Retention, Salesforce.com, B2B, Sales, New Business Development, Microsoft Office, Team Leadership, Start-ups
Education
Sierra College 1994 — 1998
business, entrepreneurship, computer science
zulily June 2015 - Present
State Auto Insurance August 2011 - June 2015
Vision Service Plan February 2006 - July 2009
Skills
Visio, Customer Service, Help Desk Support, Technical Support, SharePoint, Insurance, Property & Casualty..., Claim, Windows 7, VPN, Microsoft Exchange, Troubleshooting, Business Analysis, Microsoft SQL Server, Commercial Insurance, Active Directory, Hardware, SDLC, General Insurance, Underwriting, Requirements Analysis, Dell Computers, SCCM, Citrix, VMware, Computer Hardware, Virtualization, Operating Systems, Laptops, Information Technology, Application Support, Mac OS, iOS
Education
DeVry University 2014 — 2015
Bachelor's Degree, IT
Columbus State
Vision Service Plan June 2014 - Present
California State University, Chico August 2012 - Present
Skills
Tutoring, Community Outreach, Java, Android Development, C++, PHP, JavaScript, Embedded C++, Databases, MySQL, HTML, CSS, Matlab, Calculus, Embedded Systems, Physics, Microsoft Excel, Customer Service, Microsoft Office, Time Management, Microsoft Word
Education
CSU Chico 2012 — 2015
Bachelor of Science (BS), Computer Science, 3.0
Santa Rosa Junior College 2009 — 2010
Electrical Engineering
Ohio Department of Administrative Services/Office of Procurement January 2015 - Present
Ohio Department of Administrative Services/ Human Resources Division April 2014 - January 2015
Department of Administrative Services/General Services Division 2012 - March 2014
Department of Administrative Services/Office of Employee Services 2010 - 2012
Vision Service Plan September 2002 - August 2010
Skills
Government Procurement, Government Contracting, Contract Management, Contract Negotiation, Public Policy, Office 365, Business Intelligence, PeopleSoft, Human Resources, Public Relations, Program Management, Leadership, Employee Relations, Employee Benefits, College Recruiting, Time Management, Training, Onboarding, Interviews, Microsoft Office, Team Building, Benefits Administration, Critical Thinking, Deferred Compensation, FMLA, Community Outreach, Leadership Development, Labor Relations, New Hire Orientations, Applicant Tracking..., Organizational..., Policy, Management, Recruiting, Outlook, Workforce Planning, Service Orientation, Social Perceptiveness, HRIS, Coordinating Events, Risk Assessment, Event Management, Fundraising, Conducting Interviews, NEOGOV, Cultural Diversity
Education
Ohio Dominican University
MBA, Business Administration and Management
Vision Service Plan April 2013 - Present
Cameron Mitchell Restaurants 2009 - Present
Education
The Ohio State University 2007 — 2012
Bachelor of Science (BS), Social Work, 3.495
Community Psychiatry December 2014 - Present
Sacramento Home Care May 2014 - December 2014
Beyer, Pongratz & Rosen November 2009 - May 2014
American Home Makeovers November 2008 - November 2009
Vision Service Plan September 2007 - November 2008
Maximus, Inc. January 2004 - December 2006
Hardy, Erich, Brown & Wilson, LLP October 2002 - November 2003
California Trucking Association February 2001 - October 2002
Scott R. Merrill & Associates September 1996 - June 2000
Downtown Sacramento Partnership 1995 - 1996
Skills
20+ Years..., Notary Public, Switchboard, Reception,..., HIPAA, Heavy Calendaring, Skilled Communicator, Highly detail oriented, Legal Secretary, Customer Service..., Supervisory Experience, Team Building, Leadership, Typing, Collaborative Problem..., Scheduling Management, New Hire Orientations, Event Planning, PowerPoint, IP PBX, Business Process..., Iso 9000, Data Entry, Cross-functional Team..., Strategic Communications, Public Speaking, Public, Corrective Actions, Supervisor, Call Monitoring, Blue Pumpkin, PCLaw, Scheduling, Process Improvement, Procedure Manuals, Human Resources, Hiring Practices, Follow-through Skills, Vendor Relationships, Word Processing, Team Management, Planning..., Minutes, Process Scheduler, Customer Service, Community Outreach
Education
University of Phoenix 2011 — 2014
Bachelor's Degree in Healthcare Administration, Concentration in Long Term Care, 3.67 GPA
Heald College 1992 — 1993
Associate's degree in Secretarial Sciences, Administrative Assistant and Secretarial Science, General, 3.0 GPA
Vision Service Plan March 2008 - Present
Vision Service Plan 2008 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java, Sales, Team Leadership
Education
Cypress College
Vision Service Plan June 2007 - September 2010
Caremark Inc. September 2004 - June 2007
Coram Healthcare April 2003 - September 2003
Health Net of California January 2001 - April 2003
E*TRADE Securities, Inc. June 1999 - October 2000
Natural Dental Ceramics Laboratory January 1997 - June 1999
C&H Stamps January 1995 - June 1999
Western Union FSI January 1989 - January 1995
Great Expectations 1988 - 1989
J.C. Penney 1987 - 1988
Skills
Account Management, Customer Service, Client Development, Health Insurance, Territory Management, Territory Development, Sales, Sales Management, Claims Handling, Training, Troubleshooting, Customer Acquisition, Call Center, Customer Satisfaction, Client Education, Dale Carnegie Course
Education
American River College
Computer Science
Thornton Community College
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Verizon April 2014 - Present
Verizon June 2013 - Present
Manpower March 2008 - May 2013
Verizon Wireless 2007 - 2008
Vision Service Plan 2006 - 2007
ITFocal 2006 - 2007
Infotech Enterprises 2002 - 2004
Skills
Websphere, WebSphere Application..., SOA, WebSphere Portal, WebSphere MQ, Enterprise Architecture, Tomcat, JBoss Application Server, SDLC, Weblogic, Middleware, IBM BPM, WebSphere Process Server, Application Architecture, Databases, EAI, Oracle, PL/SQL, Solution Architecture, WebSphere Business..., AIX, Solaris, Unix, Linux, ESB, Apache, SDL Tridion, Performance Tuning, Unix Shell Scripting, DB2, Chef Server Automation, Lotus Connections, Jenkins, DataPower, ActiveMQ, JBPM, Git, Web Content Management, DevOps, WebSphere Message Broker, WebSphere ESB, Jive, Websphere Service..., WebSphere Operational..., F5 BigIP, VMware ESX, WebLogic, WebSphere
Education
McNeese State University
Masters in Electrical Engineering, Electrical, Electronics and Communications Engineering
VRSEC
Bachelors in Electrical Engineering, Electrical, Electronics and Communications Engineering
Sutter Health March 2015 - Present
D&D Vision Consulting April 2008 - Present
Sutter Health October 2014 - March 2015
Sutter Health October 2013 - October 2014
Advanced Valley Eye Associates October 2008 - October 2013
Vision Service Plan (VSP) June 2000 - August 2013
Advanced Valley Eye Associates October 2012 - February 2013
American Building Maintenance (ABM) March 2011 - June 2011
Advanced Valley Eye Associates July 2010 - December 2010
Vision Service Plan April 2010 - August 2010
Skills
Employee Relations, Performance Management, Hiring, Customer Service, Healthcare, HR Policies, Payroll, Recruiting, Training, Change Management, Employee Benefits, Organizational..., Policy, Personnel Management, Management, Team Building, Interviews, Human Resources, Benefits Administration, Talent Acquisition, Workforce Planning, Employee Engagement
Education
University of California, Davis 2007 — 2010
Certificate, Human Resource Management
University of California, Berkeley - School of Optometry 1991 — 1995
O.D., Optometry
University of California, Davis 1987 — 1991
B.S., Biological Sciences
Clark Pest Control July 2005 - Present
Clark Pest Control February 1988 - July 2005
Vision Service Plan January 1987 - December 1994
Musgrove Pest Control August 1985 - January 1987
University of California, Santa Barbara February 1985 - January 1987
Skills
Pest Control, Integrated Pest..., Food Processing, IPM, Training, Quality Assurance, Management, Customer Satisfaction, Food Safety, Team Building, Rodents, Customer Retention, Leadership, Bed Bugs, Bird Control, LEED IPM Consulting, Certified Organic IPM..., HSA 2000 IPM Consulting, Operations Management, Mosquito Control, Food Defense, Africanized Honey Bee, Audit Preparation, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Customer Service
Education
Purdue University 2005 — 2020
Post Graduate Study: Continuing Education - Urban Entomology / IPM
California State University, Sacramento 1987 — 1989
Graduate Study: Education / Professional Clear Teaching Credential
University of California, Santa Barbara 1980 — 1985
Undergraduate Study: Biology, Kinesiology, Sports Medicine, History, Fine Arts
Monte Vista High School - Danville, California
College Preparatory Program
Wisdom Over Wealth LLC 2002 - Present
Vision Service Plan March 2002 - March 2013
The Carpenters Fund 2006 - 2013
Heritage Bible Church 2007 - 2011
WorldServe International 2006 - 2008
CypressTree Investment Management July 1997 - February 2002
Various Early Stage Software Companies 1990 - 1997
Skills
QuickBooks, Churches, Healthcare Refunds for..., Non-profits, Accounting, Strategic Planning, Small Business, Financial Reporting, Financial Analysis, Internal Controls, Public Speaking, Leadership Development, Budgets, Start-ups, Nonprofits, Management Consulting, Management, Bookkeeping, Organizational..., Forecasting, Church Events, Finance, Tax, Leadership, Employee Benefits, Investments, Strategic Financial..., Executive Management, Mergers & Acquisitions, Managerial Finance, Business Planning, Insurance, Analysis, Strategy, Payroll, Due Diligence, Team Building, Coaching, Process Improvement, Risk Management, Board of Directors, Business Process..., Restructuring, Administration, Venture Capital, Auditing, Xero, Financial Planning
Education
Saint John Fisher College 1966 — 1969
Bachelors, Accounting
Sutter Health November 2012 - Present
Tribridge April 2011 - September 2012
Eskel Porter Consulting August 2010 - January 2011
Sutter Physician Services June 2006 - September 2010
Blue Shield of California June 2004 - June 2006
Vision Service Plan January 2001 - January 2004
E*TRADE Financial 1998 - 2001
Skills
Microsoft CRM, PMP, Customer Relations, SharePoint, Business Analysis, CRM, Project Management, Microsoft Dynamics, Software Project..., Cloud Computing, Registered Yoga Teacher, Customer Service, Databases, Data Warehousing, Business Process, Microsoft SQL Server, Process Improvement, Training, SQL
Education
California State University-Sacramento 2000 — 2006
BA, Psychology
UC Davis 2005 — 2005
N/A, Business Analysis
Vision Service Plan 2014 - Present
VSP 1975 - Present
Skills
Health Insurance, Strategic Planning, Sales, Insurance, Enterprise Software, Brokers, Healthcare, Employee Benefits, Managed Care, Direct Sales, Business Analysis, Disability Insurance, Coaching, Health Savings Accounts, Underwriting, Claim
Education
California State University-Sacramento 1968 — 1973
Business Administration and Marketing
Vision Service Plan January 1994 - Present
Skills
Health Insurance, Insurance, Account Management, Employee Benefits, Sales, Sales Management, Salesforce.com, Direct Sales, New Business Development, Strategic Planning, Process Improvement, Team Building, Managed Care, Health Savings Accounts, Healthcare, Customer Retention, Project Management, Event Management, Change Management, Operations Management, Time Management, Healthcare Management, Account Reconciliation, Interpersonal..., Customer Service, HR Policies, Interviews, Key Account Management, Key Account Development, Key Performance..., Organization, Organizational..., Organizational...
Education
California State University-Sacramento
Diablo Valley College August 2015 - Present
Private consulting July 2015 - Present
Lone Tree Technical Staffing LLC January 2014 - June 2015
DP-UP LLC April 2011 - December 2013
Vision Service Plan May 2011 - August 2011
Bank of America April 1999 - January 2010
Chevron January 1997 - March 1999
Kaiser Permanente January 1994 - December 1996
Union Bank January 1991 - December 1993
Gibraltar Savings June 1989 - December 1991
Skills
z/OS, Linux, Management, Leadership, Consulting, Project Management, Servers, Analytics, Integration, Databases, Hardware, z/VM, Team Leadership, Cloud Computing, PL/1, SDLC, DB2, IT Strategy, Architectures, Database Design, SharePoint, SAS programming, Project Planning, CICS systems
Education
University of California, Santa Barbara 1975 — 1977
Master's Degree, Electrical Engineering and Computer Science
University of Redlands 1985 — 1986
Master's Degree, Management
McGill University 1971 — 1973
Master's Degree, Psychology
California State University-East Bay 2000 — 2001
Master's Degree, Anthropology
University of California, Los Angeles
Bachelor's Degree, Psychology
Axis Pro February 2010 - Present
Safeonline April 2009 - February 2010
Beazley February 2006 - April 2008
Aon Risk Services June 2002 - September 2005
Vision Service Plan November 1994 - June 2000
Arthur J. Gallagher March 1991 - July 1994
Marsh November 1988 - February 1991
Skills
Property & Casualty..., Underwriting, Commercial Insurance, Risk Management, Reinsurance, D&O, New Business Development, Marketing, Account Management, Professional Liability, Brokers, Sales, Claim, Liability, Employment Practices..., Casualty, Insurance, Legal Liability, Excess, Management, Directors & Officers..., General Insurance, Business Strategy, Workers Compensation, Umbrella Insurance, Claims Management, Financial Risk, Commercial Lines
Education
University of California, Los Angeles 1982 — 1986
BA, Psychology, Business
Miramonte
vision service plan November 2012 - Present
Boston Market June 2007 - February 2013
Education
Heald College-Rancho Cordova 2010 — 2013
Associate of Applied Science, Medical Billing and Insurance Coding
AETNA BETTER HEALTH OF OHIO March 2014 - Present
Easton Family Eyecare September 2012 - December 2014
Associates in Counseling and Child Guidance October 2009 - September 2012
UnitedHealth Group April 2009 - October 2009
Sharon Community Health Center September 2008 - April 2009
Vision Service Plan April 2003 - September 2007
Skills
Healthcare, Hospitals, HIPAA, Healthcare Management, Customer Service, Medical Terminology, EMR, Microsoft Excel, Healthcare Information..., Microsoft Word, Medicare, Medical Billing, EHR, Process Improvement, Outlook, Medicaid, Revenue Cycle, Training, PowerPoint, Data Entry, Managed Care, Medical Records, Insurance, Accounts Receivable, Medical Coding, Clinical Research, Software Documentation, Health Insurance, Invoicing, Medicine, Time Management, Patient Safety, Project Management, Access, Teamwork, Sales, ICD-9, Physicians, CPT, Leadership, Healthcare Consulting, Management, Accounts Payable, Inpatient, Team Building, Healthcare Industry, Administrative..., Accounting
Education
University of Phoenix 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Healthcare Management
Hickory High School 1996 — 2000
Diploma
UCSF Medical Center January 2015 - Present
UCSF Benioff Children's Hospital Oakland May 2010 - December 2014
California Pacific Medical Center September 1996 - May 2010
Scuola Superiore Sant'Anna, Pisa Italy 1999 - 2009
Lenscrafters Managed Vision Care April 1995 - September 1996
Vision Service Plan July 1988 - April 1996
Skills
Healthcare, Leadership, Change Management, Strategic Communications, Marketing, Business Strategy, Hospitals, Strategic Planning, Media Relations, Strategic Thinking, Training, Integrated Marketing, Strategy, Management, Public Relations, Healthcare Management, Brand Ambassadorship, Healthcare Information..., Team Leadership, Building Relationships, Market Research, Business Development, Advertising, Marketing Communications, Social Media, Cross-functional Team..., Project Management, Product Development, Analysis, Marketing Strategy, Brand Development, Social Media Marketing, Social Networking, Budgets, Healthcare Consulting
Education
California State University-Sacramento 1984 — 1986
MBA, Communications and Marketing
University of California, Davis 1977 — 1981
BS, Design
Vision Service Plan July 2014 - Present
Quadron Corporation December 1985 - Present
Confidential 2008 - February 2013
Channel Systems International July 1983 - July 1985
TRW Space Systems January 1983 - June 1983
Niagara Mohawk Power Corporation July 1973 - December 1982
Skills
Embedded Systems, C, Device Drivers, Integration, Testing, RTOS, Software Development, Product Management, Enterprise Software, SQL, Microsoft SQL Server, MySQL, XML, Strategic Planning, Linux, Java, Business Development, Requirements Analysis, Tomcat, JavaScript, Business Analysis, Eclipse, Web Services, Perl, Android, C#, Software Design, Software Project..., Cloud Computing, Agile Methodologies, Program Management, Agile Project Management, ETL, Software Engineering, Scrum, Websphere, Unix, Enterprise Architecture, SOA, Java Enterprise Edition, SDLC, DB2, Visual Studio, Architectures, Database Design, UML, JSP, Databases
Education
University of Massachusetts Lowell 1969 — 1973
BSEE, Electrical Engineering
Vision Service Plan
Education
CSU Sacramento
Master of Business Administration (MBA)
University of Idaho
Bachelor of Science (BS)
Los Rios Community College District October 2014 - Present
Los Rios Community College District August 1997 - October 2014
Vision Service Plan January 1980 - June 1990
Skills
Research, Analysis, Higher Education, Management, Community Outreach, Public Speaking, Program Development, Institutional Research, Program Evaluation, Accountability, Higher Education Policy, Data Analysis, Predictive Analytics, Survey Research, Survey Design, Qualitative Research
Education
California State University-Sacramento
Master of Arts (M.A.), Sociology
California State University-Sacramento
Bachelor of Arts (B.A.), Sociology with a minor in Economics
Vision Service Plan 2010 - Present
Dennis DeLee, O.D., P.C. October 2000 - Present
Dean Optical 2000 - Present
Illinois Optometric Association 2007 - 2011
Vision Source! 2002 - 2011
Vision Source! 2002 - 2011
Lenscrafters 1994 - 2000
Tuckerman Optical 1981 - 1994
Skills
Healthcare, Contact Lenses, Glaucoma, EMR, LASIK, Eyewear, Strategic Planning, Ocular Disease, Practice Management, Macular Degeneration, Ophthalmology, Dry Eye, Orthokeratology, Optometry, Refractive Surgery, Pediatrics, Cataract, Cornea, Surgery, Clinical Research, Glasses, Hardware Diagnostics, Eye Exams, Vision Therapy, Low Vision, Medicine, Medical Billing, Vision Care, Medical Devices, Retina, Sunglasses, Medical Education, Treatment, Diabetes, Diabetic Retinopathy, Primary Care, Healthcare Consulting, Eye Surgery, Physicians, EHR, Healthcare Management
Education
Illinois College of Optometry 1969 — 1973
Doctor of Optometry (O.D.), Doctor of Optometry
University of Wisconsin-Madison 1966 — 1969
Zoology
Highland Park High School 1962 — 1966
Vision Service Plan January 2009 - Present
Panattoni Development Company September 2006 - December 2009
Skills
Tax Preparation, Tax, Corporate Tax, Small Business, Tax Returns, General Ledger, QuickBooks, Income Tax, Financial Statements, Sales Tax, Account Reconciliation
Education
Golden Gate University 2006 — 2011
Master of Science (M.S.), Taxation
University of Vermont
Bachelor of Science (BS), MBA Student
DSW Shoe Warehouse April 2014 - Present
DSW Shoe Warehouse May 2003 - April 2014
Cardinal Health 1996 - 2001
CoreSource Inc. November 1995 - 1996
Physicians Insurance Company of Ohio February 1991 - November 1995
Vision Service Plan January 1986 - February 1991
Commander Systems Inc. May 1984 - January 1986
Mid-State Bolt & Nut Company June 1982 - September 1982
Skills
IBM iSeries, Security, Project Planning, Data Migration, Movex, Systems Analysis, SDLC, Visio, Business Objects, COBOL, Business Analysis, Access, RPG, Business Intelligence, Crystal Reports
Education
Ohio University 1980 — 1983
BBA, Computer Systems in Business
Licking Heights High School 1976 — 1979
Napa Valley Appliance August 2002 - Present
Vision Service Plan March 1998 - June 2002
Electronic Data Systems November 1993 - March 1998
Loral Aerospace/Ford Aerospace January 1986 - November 1993
Education
University of Southern California
MS, Systems Management
Brigham Young University
BS, Computer Science
Vision Service Plan August 2015 - Present
Vision Service Plan February 2011 - August 2015
International Business Systems - Americas June 2006 - February 2011
REI August 1999 - August 2003
Skills
Business Analysis, Business Intelligence, ERP, Process Improvement, Business Process, Analysis, Software Implementation, Project Management, Requirements Analysis, Enterprise Software, SDLC, Data Analysis
Education
University of California, Davis 1995 — 2005
BS, Managerial Economics
Funseekers, a subsidiary of Freewill Enterprises 2012 - Present
Vision Service Plan 2005 - 2012
VSP VIsion Care 2005 - 2012
VSP 2005 - 2012
UC Davis Health System March 2004 - October 2005
UC Davis Medical Center 2004 - 2005
Intel January 2001 - August 2003
Cardinal Health 1995 - 2000
Skills
Process Improvement, Business Analysis, Program Management, Vendor Management, Project Management, PMP, Project Portfolio..., Software Project..., Agile Methodologies, Strategic Planning, Requirements Analysis, MS Project, SDLC, Requirements Gathering, Software Documentation, Great Motivator, Coaching Staff, Team Leadership, Visio, Business Process..., Business Intelligence, IT Strategy
Education
University of Michigan
BFA, BA
Pacifc Coast Benefits Insurance Services, LLC August 2013 - Present
Integra Insurance Services January 2001 - July 2013
ABD Insurance and Financial Services 1999 - 2000
Aetna 1998 - 1999
Vision Service Plan 1993 - 1999
Skills
Sales Management, Account Management, Business Strategy, Strategc Planning, Customer Relations, Insurance Brokerage, Health Insurance, Insurance Consulting, Customer Satisfaction, Customer Service, Project Planning, Management, Employee Benefits, Team Building, Disability Insurance, Health Savings Accounts, Insurance, Leadership, Brokers, Sales, Employment Practices..., Human Resources, Health Care Reform, Business Development, COBRA, Underwriting
Education
California State University-Sacramento
International Business & Spanish
Golden Gate University
Business Management
John F.Kennedy High School
University of Madrid
Spanish
WellCare February 2014 - Present
WellCare February 2013 - February 2014
Blue Shield of California February 2008 - February 2013
UC Davis Medical Center January 2006 - February 2008
Turtle Health Plan March 2004 - August 2005
Hoya Optical Laboratory June 2002 - March 2004
Vision Service Plan June 1997 - June 2002
First Health Corp November 1990 - June 1997
Skills
Microsoft Office, Contract Management, Microsoft Excel, Project Management, Contract Negotiation, Customer Service, Contractors, Project Planning, Budgets, Strategic Planning, Microsoft Word, Negotiation, Renovation, Process Scheduler, Procurement, PowerPoint, Program Management, Healthcare, Regulatory Requirements, Legal Compliance, Software Documentation, Management, Leadership, Policy, Business Process..., Healthcare Industry, Team Building, Training, Integration, Account Management, PMO, Recruiting, Vendor Management, Coaching
Education
Saint Mary’s College of California
Degree, Business Management
American River College
Degree, Liberal Studies
Ukiah High School 1988 — 1988
Vision Service Plan September 1998 - Present
Safe Federal Credit Union August 1993 - September 1998
Skills
Disability Insurance, Health Savings Accounts, Term Life Insurance, Life Insurance, Account Management, Underwriting, Benefits Administration, Medicare, Property & Casualty..., Workers Compensation, Claim, Sales Management, Strategic Planning, Direct Sales, New Business Development
Education
American River College
Mercy San Juan Medical Center July 2009 - April 2014
East Sacramento Home Daycare July 2003 - August 2007
Phoenix Schools October 1997 - May 2002
Vision Service Plan April 1999 - April 2001
Skills
Customer Service, BLS, Nursing, Hospitals, Patient Education, EMR, Acute Care, Patient Safety, Healthcare, Inpatient, Medical/Surgical, Cpr Certified, Medication..., HIPAA, Medical Terminology, Medicine
Education
Southern New Hampshire University 2013 — 2015
Bachelor's Degree, Registered Nursing/Registered Nurse
American River College 2007 — 2009
ASN, Registered Nursing
California State University-Sacramento 1995 — 2001
Spanish
Health Net July 2007 - Present
Health Net Federal Services February 2003 - June 2007
Vision Service Plan February 1996 - February 2000
Skills
Workplace Learning and..., Training, Instructional Design, Process Improvement, Instructional Systems..., Storyline, Employee Training, Healthcare, Business Intelligence, Enterprise Project Teams, Learning Management..., Elearning Software, Insurance, Claims Operations..., Call Center Operations...
Education
California State University-Sacramento 2005 — 2006
Cambia Health Solutions July 2012 - Present
Northern Trust September 2011 - June 2012
The Regence Group September 2010 - October 2011
Vision Service Plan May 2010 - January 2011
Actel December 2009 - May 2010
Commerical Metals Company April 2008 - January 2010
Blue Cross Blue Shield TX April 2007 - March 2008
Acxiom March 2006 - April 2007
Wolters Kluwer Health April 2005 - March 2006
Skills
Data Warehousing, ETL, Datastage, Teradata, Data Integration, DB2, Informatica, Business Objects, Data Modeling, Data Warehouse..., Business Intelligence, Cognos, Dimensional Modeling, Unix Shell Scripting, Oracle, Data Quality, Unix, SDLC, Requirements Analysis, PL/SQL, Microsoft SQL Server, COBOL, Agile Methodologies, XML, SOA, ETL Tools, Integration, Data Migration, Data Marts, SSIS, Erwin, DataStage
Education
Osmania University 1996 — 2000
Bachelors of Engineering
Oldcastle June 2014 - Present
Verizon Wireless November 2013 - June 2014
University of Washington November 2003 - July 2013
Vision Service Plan June 2001 - July 2003
Heald College June 2000 - June 2001
Bryant & Stratton College May 1998 - May 2000
Skills
Higher Education, Student Development, Public Speaking, Community Outreach, Program Development, Student Affairs, Administrative..., Transportation..., Administrative Office..., Customer Service, Recruiting, Volunteer Management, Leadership, Career Counseling, Teaching, Fundraising, Management, Nonprofits, Social Media, Resume Writing, Training
Education
University of Washington Tacoma 2005 — 2010
Bachelor of Arts (B.A.), Interdisciplinary Arts & Sciences with a focus in Political Science
Bryant & Stratton College 1996 — 1998
AOS, Administrative Assistant with Microcomputers, 3.8
Monroe Community College
Associate of Arts and Sciences (AAS), Human Services, General
Wilson High School
Vision Service Plan June 2011 - Present
Vision Service Plan 2006 - 2011
Bartiq Basler and Ray 2003 - 2006
Arthur Andersen/KPMG 2001 - 2003
Skills
Accounting
Education
California State University-Sacramento 1998 — 2000
BS, Accounting
Vision Service Plan April 2013 - Present
Vision Service Plan April 2006 - March 2013
VSP April 1998 - April 2006
Skills
Insurance, Claim, Employee Benefits, Process Improvement, Business Analysis, Customer Service, Risk Management, Financial Risk, Requirements Gathering, Strategic Planning, Analysis, Change Management, Analytics, Business Intelligence, Management, Business Process..., Strategy, Team Building
Education
California State University-Sacramento
BS, Marketing
Child Advocates El Dorado County January 2014 - Present
Vision Service Plan 2008 - Present
Information Builders February 2002 - August 2008
Skills
Data Warehousing, Business Intelligence, SQL, Cognos, Business Analysis, Requirements Gathering, Databases, ETL, XML
Education
University of California, San Diego 1983 — 1987
Bachelor's Degree, Computer Science
Vision Service Plan Business AnalystBusiness Insurance Group1996 - 1998
Skills
SQL, DB2, SDLC, Databases, Visio, XML, Data Warehousing, Microsoft SQL Server, Business Analysis, Business Intelligence, Requirements Analysis, Requirements Gathering, Customer Service, Process Improvement, HIPAA, EDI, Sterling B2B, Connect Enterprise, Unix
Education
UC Davis
Political Science, Public Service
Vision Service Plan July 2000 - Present
Vision Service Plan August 1995 - Present
Horan Associates November 1994 - June 1995
YMCA of Greater Cincinnati November 1986 - November 1994
Skills
Health Insurance, Sales, New Business Development, Management, Customer Service, Sales Operations, Time Management, Insurance, Public Relations, Customer Retention, Training, Team Building, Direct Sales, Sales Management
Education
University of Cincinnati
B.S., Education
The Art Institute of California-San Francisco February 2012 - January 2015
Mazy Pop Studios January 2011 - February 2012
Art Institute April 2005 - July 2010
Musings January 2004 - April 2005
Vision Service Plan September 1996 - January 2004
University of Denver - College of Law August 1995 - April 1996
Skills
Teaching, Editing, Adult Education, Fundraising, Time Management, Higher Education, Customer Service, Curriculum Development, Student Affairs, Training, Microsoft Office, Human Resources, Admissions, Sales, Photography, Enrollment Management, Public Speaking, Photoshop, Research, Instructional Design, Marketing, PowerPoint
Education
Argosy University 2007 — 2009
MA, Education
University of Nebraska-Lincoln 1990 — 1992
BA, English
Peak Cellular & Satellite March 1995 - Present
Vision Service Plan February 1992 - February 1994
Real Estate Data, Inc. (R September 1988 - October 1990
US Army October 1978 - October 1981
Skills
Customer Service, Retail, Sales, Sales Management, Telecommunications, GSM, Strategic Planning, Marketing Strategy, Account Management, Direct Sales
Education
SUNY Oswego 1983 — 1987
BS, Marketing
Military Police Academy 1979 — 1979
Vision Service Plan
Skills
Accounting, Financial Reporting
Education
California State University-Sacramento
ACS December 2006 - June 2008
Vision Service Plan April 2000 - March 2006
Electro-Biology Incorporated May 1998 - March 2000
Human Affairs International April 1996 - May 1998
Selective Insurance November 1995 - April 1996
Eagle Star Life Insurance April 1995 - November 1995
Harvey and Associates December 1993 - July 1994
Prudential Insurance Company September 1989 - September 1993
Prudential Insurance Company July 1985 - August 1993
Education
County College of Morris 1982 — 1985
AA, Business Administration
County College of Morris
Associates of Arts, Business Administration
Ohio Health Choice January 2009 - Present
Lunar Cow Design July 2007 - November 2008
UniCall, Answernet 2006 - 2007
AT & T Yellow Pages February 2005 - October 2006
Serve You Custom Rx Management April 2002 - May 2004
Immediate Pharmaceutical Services December 1994 - April 2002
Metlife HMO September 1991 - December 1994
Cole Vision Corp February 1990 - September 1991
Emerald Health Network August 1987 - February 1990
Vision Service Plan April 1985 - September 1987
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Strategic Planning, PowerPoint, Risk Management
Education
The University of Akron 1979 — 1983
Bachelors, Business, Management, Marketing, and Related Support Services
Navy School of Land Cross and Hill Reduction 1976 — 1977
Degree of Difficulty, Center Field
California Department of Technology April 2014 - Present
State of California 2010 - Present
Trofholz Technologies, Inc. May 2005 - March 2014
Vision Service Plan 2000 - 2005
Healthnet Federal Services 1995 - 2000
Catholic Healthcare West 1987 - 1995
Skills
Contract Management, Procurement, Purchasing, Government Contracting, Government Procurement, Contract Negotiation, Program Management, Negotiation, Proposal Writing, Government, Inventory Management, Process Improvement, Vendor Management, Federal Government, DoD, Deltek, Customer Service, Analysis, Management, ERP, Project Management, Supply Chain, Operations Management, Security Clearance, Budgets, Logistics, MS Project, SharePoint, Strategic Planning, SAP, New Business Development, Risk Management, Security, Process Scheduler, Business Planning, Supply Chain Management, Project Bidding, Account Management, Visio, Business Strategy, PMP, Microsoft Office, Policy, Defense, Business Development, Subcontracting, Microsoft Excel, Forecasting, Team Leadership, Notary Public
Education
California State University-Sacramento 2000 — 2005
Contracts Management/Purchasing Management
Lincoln Insurance Services August 2005 - Present
County of Contra Costa Housing Authority 2001 - 2004
Wells Fargo 2000 - 2001
City of Pittsburg Housing Authority 1995 - 2000
Vision Service Plan 1992 - 1995
Housing Authority of the County of Contra Costa 1990 - 1992
Skills
Account Management, Insurance, Strategic Planning, Customer Service, Project Management, Health Insurance, Event Management, Strategy
Education
California State University-Sacramento 1992 — 1994
Bachelor of Science, Criminal Justice
IBM November 2014 - Present
IBM September 1994 - Present
Keane Inc. 1991 - 1994
Hotel Information Systems 1990 - 1991
Vision Service Plan 1987 - 1989
Skills
Cloud Computing, Solution Architecture, Enterprise Architecture, Virtualization, Architecture, Data Center, IT Strategy, IT Service Management, Disaster Recovery, IT Outsourcing, Integration, High Availability, Storage, Requirements Analysis, Service Delivery, Outsourcing, Pre-sales, System Deployment, Servers, IT Management
Education
Franklin University 1978 — 1979
Humanities
The Ohio State University 1977 — 1979
Architecture
Arizona State University 1976 — 1977
Architecture
State University of New York at Canton 1974 — 1976
A.A.S.
AT&T August 2013 - Present
AT&T Government Solutions Inc. May 2012 - July 2013
Sutter Health May 2000 - May 2012
Vision Service Plan February 1999 - May 2000
Wells Fargo Bank December 1997 - February 1999
Skills
Routers, Cisco Technologies, Switches, VPN, Troubleshooting, Network Security, EIGRP, Network Administration, WAN, Visio, Network Design, LAN-WAN, TCP/IP, CCNA, BMC Remedy, Structured Cabling, Wireless Networking, Network Installation, Data Center, Networking, Disaster Recovery, Hardware, Integration, Software Documentation, VoIP, Wireless, Frame Relay, Network Engineering, Cisco IOS
Education
University of Phoenix 1997 — 1999
Bachelor's Degree: Bachelor of Science, Information Systems
VSP February 2005 - Present
Vision Service Plan August 2002 - January 2005
Education
American River College 1997 — 2010
Computer Information Science
VSP August 1990 - December 2009
VSP August 1990 - December 2009
Vision Service Plan 1990 - 2009
VSP January 1994 - January 2005
VSP January 1990 - January 1994
SIMON AND SCHUSTER SCHOOL GROUP November 1987 - August 1990
MIDLAND TITLE COMPANY January 1987 - October 1987
TOWERS OFFICE AND SCHOOL SUPPLIES November 1985 - December 1986
LOGAN COUNTY SCHOOLS January 1982 - January 1985
Education
Miami University 1978 — 1982
BS, Education, Literature concentration
Miami University
Bachelor of Science, English Education
West Hawaii Today February 2008 - June 2009
Hualalai Resort December 2004 - October 2006
Vision Service Plan 2001 - 2004
NEC Computers 1999 - 2000
Franklin Templeton Group 1996 - 1999
Capital Telephone Co. Inc. 1994 - 1995
I/O Sales Inc. 1992 - 1994
Education
Santa Clara University - Leavey School of Business 1988 — 1992
BSC, Marketing/ Minor in Psychology
Costco Wholesale June 2015 - Present
Chevron February 2012 - June 2015
Trugertech.com October 2010 - February 2013
Chevron December 2009 - February 2012
Trugertech.com March 2010 - 2011
Chevron June 2007 - December 2009
Vision Service Plan May 2006 - November 2006
Skills
Java, C#, .NET, Android, SQL Server, MySQL, Visual Studio, Eclipse, SSIS, SSRS, SSAS, Telerik, LINQ, Web Development, Mobile Applications, SQL, HTML, ASP.NET, Web Applications, T-SQL, TFS, VB.NET, SDLC, Linux, Software Development, OOP, Git, Ubuntu, Microsoft SQL Server, Database Design, Project Management
Education
California State University-Sacramento 2004 — 2007
Bachelor of Science, Computer Science
Walmart March 2015 - Present
Lyft August 2014 - Present
The Kemtah Group, Inc. March 2013 - December 2013
Direct Technology April 2011 - May 2012
Vision Service Plan January 2011 - April 2011
Victoria's Secret November 2005 - December 2005
Skills
Active Directory, Disaster Recovery, System Deployment, Network Security, Microsoft Office, Windows 7, windows XP, Server 2000-2008, microsft exchange, XP, Networking, Help Desk Support, Software Documentation, Technical Support, Operating Systems, Hardware, Windows XP, Laptops, Printers, Troubleshooting, Cisco Technologies, Computer Hardware, Linux, Customer Service, Servers, VMware, Information Technology, SharePoint, Windows Server
Education
Heald College 2007 — 2009
Associate, Applied Science; Information Technology/Network Security
Southern New Hampshire University April 2015 - Present
Columbus State Community College May 2013 - August 2015
The Ohio State University January 2014 - May 2015
Ohio Dominican University August 2011 - May 2015
Southern New Hampshire University April 2013 - April 2015
Vision Service Plan June 2010 - May 2013
The Ohio State University September 2005 - June 2010
Sacramento County March 2000 - July 2005
Skills
Teaching, Higher Education, Curriculum Development, Research, Curriculum Design, Adult Education, Public Speaking, Qualitative Research, E-Learning, History, Lecturing, Microsoft Office, Politics, Student Affairs, University Teaching, Student Development, Academic Writing, Grant Writing, Community Outreach, Program Development, Distance Learning, College Teaching, Editing, Creative Writing, American History
Education
The Ohio State University 2005 — 2011
Ph.D, History
California State University-Sacramento 2000 — 2004
Master of Arts (M.A.), History
California State University-Sacramento 1996 — 2000
Bachelor of Arts (B.A.), History
Vision Service Plan July 2000 - Present
Ohio Health Information Partnership May 2004 - June 2007
Skills
Customer Satisfaction, Microsoft Office, Account Management, Health Insurance, Insurance, Call Centers, Customer Service, Employee Benefits, Process Improvement, Outlook, Customer Retention, Coaching, Employee Relations, Data Entry, Team Building
Education
Keller Graduate School of Management of DeVry University 2014 — 2017
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Ohio Dominican University 2008 — 2012
Bachelor of Business Administration (BBA)
Mutual of Omaha November 2005 - Present
Mutual of Omaha July 2002 - November 2005
Nebraska Department of Insurance June 1997 - July 2002
Nebraska Department of Insurance December 1992 - June 1997
Vision Service Plan 1989 - 1992
Skills
Insurance, Compliance, Medicare, Process Improvement, Health Insurance, Disability Insurance, Training, Management, Life Insurance, HIPAA, Software Documentation, Fixed Annuities, Employee Benefits, Underwriting, Financial Services, Property & Casualty..., Long-term Care, Reinsurance, Risk Management, Retirement Planning, Long Term Care Insurance, General Insurance
Education
University of Nebraska-Lincoln 1983 — 1988
B.S., Secondary Education, Natural Sciences
HP Enterprise Services August 2012 - Present
HP Enterprise Services May 2000 - August 2012
Vision Service Plan 1993 - 2000
Skills
Program Management, HP, Outsourcing, Business Analysis, Cross-functional Team..., Process Improvement, SAP, SDLC, Change Management, Supply Chain Management, Project Management, IT Service Management, Web Application..., DBA, XML, Statistical Modeling, JavaScript, Java, ASP, Supply Chain, PMO, Management, Vendor Management, Web Application Design, MS Project, Project Planning, IT Strategy, Software Project..., Business Process, Project Portfolio..., Analysis, Service Delivery, Procurement, Business Process..., Requirements Analysis, Supply Management, Integration
Education
California State University-Sacramento 1981 — 1984
Business Administration and Management, General, Electrical and Electronics Engineering and Business
Canada College 1979 — 1981
Engineering
UC Davis Medical Center February 2012 - Present
Sutter Health September 2007 - February 2012
Vision Service Plan 2000 - 2009
Skills
Epic Systems, EHR, Healthcare Information..., EMR, Visio, Software Documentation, HIPAA, HL7, Healthcare, Informatics, CPOE, Hospitals
Education
California State University-Sacramento
Working Partners 2003 - June 2015
Vision Service Plan 1988 - 2000
Skills
Public Speaking, New Business Development, Event Planning, Management, Training, Customer Service, Organizational..., Microsoft Office, Team Building, Nonprofits, Marketing, Sales, Budgets, Sales Management, Microsoft Excel, Marketing Strategy
Education
Kent State University 1982 — 1987
Cass Information Systems August 2010 - Present
Cass Information Systems, Inc August 2010 - Present
Gap Inc July 2006 - September 2010
OptumInsight September 2007 - July 2010
Ingenix/UnitedHealth Group September 2007 - July 2010
Vision Service Plan November 2003 - February 2006
Chase Manhattan Mortgage Co October 2001 - January 2003
Education
Franklin University
Bachelors, Business Administration
Franklin University 2010 — 2011
Bachelors, Business Administration
VSP Vision Care February 2012 - Present
Vision Service Plan January 1996 - August 2005
Genelco June 1995 - December 1996
United Dental Company May 1994 - May 1995
Blue Cross Blue Shield August 1991 - April 1995
NCR September 1988 - July 1991
Skills
Employee Benefits, Insurance, Sales, Account Management
Education
Eastern Illinois University 1984 — 1988
B.S, Marketing / Management
VSP Vision Care August 1988 - Present
VSP Vision Care 1988 - 2014
VSP Vision Care 1988 - 2014
VSP Vision Care 1988 - 2014
California Optometric Association 1988 - 2014
Vision Service Plan September 1988 - November 2011
UC Davis January 1987 - January 1988
Skills
Visio, SDLC, Disaster Recovery, SharePoint, Business Analysis, Vendor Management, Active Directory, Software Documentation, ITIL, Troubleshooting, SQL, Process Improvement, Microsoft SQL Server, Servers, Requirements Analysis, Account Management, Customer Service, Management, Sales
Education
California State University-Sacramento
Associate's degree, Business Administration, Management and Operations
Capital City Real Estate January 2004 - Present
AM Equity, Inc. 2004 - 2005
Vision Service Plan January 1999 - October 2004
EDS (Electronic Data Systems April 1993 - November 1999
NEC Electronics Inc January 1988 - April 1993
Skills
REO, Short Sales, Investment Properties, Foreclosures, Real Estate, Investments, Move Up Buyers, Single Family Homes, Investors, SFR, Sellers, First Time Home Buyers, Buyer Representation, Relocation, Condos
Education
University of Phoenix 1999 — 2003
BSB MIS, Business & Management Information Systems
Heald College 1989 — 1991
AASc, Electronics Technology
American River College 1988 — 1989
Business and Arts
Sierra College 1987 — 1988
Business and Arts
Vacaville Unified School District August 2015 - Present
Vacaville Unified School District August 2015 - Present
Washington Unified School District February 2015 - August 2015
Mount Diablo Unified School District January 2014 - January 2015
Travis Unified School District January 2008 - January 2014
Mayo Clinic November 1992 - March 1995
MCI Telecommunications January 1990 - April 1992
Vision Service Plan 1985 - 1989
Skills
Special Education, Literacy, Educational Leadership, RTI, Learning Disabilities, Classroom Instruction, Educational Technology, Facilitate Meetings, Consult with Specialists, Early Childhood..., Transitional..., California State..., K-12
Education
California State University-Sacramento 2006 — 2008
Master of Arts, Education, Special Education
California State University-Sacramento 2002 — 2004
Bachelor of Arts (B.A.), Child Development
Ventura County Office of Ed. 2011 — 2012
Added Authorization, Education/Teaching of Individuals with Autism
UCLA 2011 — 2011
Added Authorization, Education/Teaching of Individuals with Emotional Disturbances
California State University-Sacramento 2007 — 2008
Level II ED Specialist, Special Education and Teaching
California State University-Sacramento 2006 — 2008
Clear Multiple Subject Credential, Elementary Education and Teaching
Fidelity Information Systems, Lending Solutions June 2011 - November 2013
LISA RIEDEL June 1998 - July 2010
JPMorgan Chase May 1998 - July 2010
Pinnacle Technology Resources June 1997 - June 1998
Solomon Software, TLB Inc June 1996 - June 1997
LISA RIEDEL July 1994 - June 1996
Vision Service Plan March 1991 - May 1994
U.S. Trotting Association March 1990 - March 1991
Van-Dyne Crotty Company March 1988 - March 1990
Skills
Cross-functional Team..., Requirements Analysis, Vendor Management, Project Management, SDLC, Training Delivery, Risk Analysis, User Documentation, Technical Documentation, Software Implementation
Education
DeVry Institute of Technology 1985 — 1988
B.S., Computer Information Systems
Keiser College 2010 — 2011
M.S., Education - Leadership
The Ohio State University 2007 — 2009
Some Graduate, Social Work Administration
Jupiter Beach Annuities Plus May 2014 - Present
The Villages Insurance Plus May 2009 - Present
Avesis February 2008 - May 2009
Humana June 2006 - February 2008
CompBenefits February 2000 - February 2006
Vision Care Plan June 1996 - July 2000
Vision Service Plan June 1990 - July 1996
Universal Medical Instrument Company September 1983 - February 1989
Education
Michigan State University 1974 — 1976
BS, Business Management
Delhi State University 1971 — 1973
AAS, Hotel Management
Princeton Eye Group January 2010 - Present
Vision Service Plan September 2007 - April 2009
Education
Marist College 1993 — 1995
Bachelors, Psychology
City of Sacramento November 2000 - Present
Vision Service Plan September 1994 - March 2005
Vinnell Corp October 1989 - September 1994
The Foundry School August 1983 - September 1984
California Youth Authority of Long Beach August 1982 - August 1983
Skills
Community Outreach, Government, Policy, Program Development, Policy Analysis, Teaching, Staff Development, Public Speaking
Education
California State University-Long Beach
Bachelor's degree, Criminal justice/Juvenile delinquency
San Jose City College
Associates, Liberal Arts
UCLA
Leadership
Infinity Health Group 2015 - Present
YR Consulting 2000 - 2002
Vision Service Plan 1992 - 1999
Education
University of Maine
MBA with concentration in Finance
Humboldt State University
B.S. in Speech Pathology and Audiology, minor in Psychology and English Literature
Teddy Bear Playhouse January 2012 - Present
Always Tropical Tanning March 2006 - June 2008
Vision Service Plan August 1998 - February 1999
Packard Bell NEC April 1996 - June 1998
P&I CONSULTING January 1991 - March 1996
Skills
Staffing, training and..., Recruiting and..., Performance management...
Education
California State University-Sacramento 1986 — 1990
Bachelor of Arts (B.A.), Psychology
VSP Global August 2015 - Present
VSP Global October 2013 - Present
Insurance October 2012 - Present
Vision Service Plan 2011 - 2012
VSP Vision Care 2010 - 2011
Education
American River College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Stanislaus State University