Volkswagen of America, Inc
Industry: Automobile company
DescriptionVolkswagen Group of America, Inc., is the North American operational headquarters, and subsidiary of the Volkswagen Group of automobile companies of Germany. VWoA is responsible for five marques: Audi, Bentley, Bugatti, Lamborghini, and Volkswagen cars. Headquarters: Herndon, Virginia, United States CEO: Hinrich J. Woebcken (1 Apr 2016–) Founded: 1955, Englewood Cliffs, New Jersey, United States Number of locations: 20 "Operational Facilities" in the US Subsidiaries: VW Credit, Inc., Parent organization: Volkswagen Group
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Volkswagen of America, Inc Employees
Volkswagen of America, Inc October 2013 - Present
Volkswagen of America, Inc December 2012 - October 2013
Nissan North America July 2012 - December 2012
Nissan North America September 2010 - August 2012
Hewlett-Packard August 2008 - September 2010
Tanner Medical Center May 2008 - August 2008
Nissan North America June 2006 - August 2006
Nissan North America June 2005 - August 2005
Skills
Sales Management, Competitive Analysis, Customer Service
Education
Art Institute of Pittsburgh 2009 — 2010
Web Design
University of West Georgia 2004 — 2008
Bachelor of Business Administration, Marketing
Volkswagen AG January 2015 - Present
Volkswagen of America, Inc December 2013 - December 2014
Volkswagen of America, Inc May 2013 - November 2013
TTi Global November 2011 - April 2013
Volkswagen of America, Inc May 2011 - November 2011
North Oakland Baseball Federation May 2007 - September 2011
Northwestern Mutual May 2010 - March 2011
Skills
Microsoft Office, IDEX, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Sales, Leadership, Marketing, Social Media, Public Speaking, Outlook, Access, Automotive, Business Objects, Purchasing, Analysis, Process Improvement, Training, Team Leadership, Continuous Improvement
Education
Walsh College of Accountancy and Business Administration 2013 — 2016
Master of Business Administration (MBA), Strategic Leadership
Adrian College 2007 — 2011
Bachelor of Arts, International Business
Brother Rice High School 2004 — 2007
High School Diploma
Volkswagen of America, Inc January 2014 - Present
Volkswagen Group of America June 2012 - Present
Honda Manufacturing of Alabama June 2005 - June 2012
Honda Manufacturing of Alabama June 2005 - June 2012
Honda Manufacturing of Alabama June 2005 - June 2012
Skills
Continuous Improvement, Purchasing, Negotiation, Product Launch, Manufacturing, Management, Supply Chain, Leadership, Automotive, Procurement, Project Management, Training, Business Planning, SAP, Change Management, Budgets, Testing, Customer Satisfaction, Troubleshooting
Education
Auburn University, College of Business 2000 — 2005
Bachelor of Science, Logistics
Auburn University, College of Business 2000 — 2005
Bachelor of Science, Information Systems Managment
Volkswagen of America, Inc October 2015 - Present
Land Rover of Greenville August 2015 - Present
Force 1 March 2014 - Present
Steve White Audi VW July 2008 - March 2014
Vic Bailey Automotive August 2006 - July 2008
Volkswagen of South Charlotte December 1998 - August 2006
Skills
Automotive Repair, Brake, Tires, Suspension, Powertrain, Warranty, Vehicle Maintenance, Diesel Engine, Root Cause Analysis, Steering, Automotive
Education
Central Piedmont Community College 1996 — 1998
Appalachian State University 1995 — 1996
Support.com February 2014 - August 2014
BMW of the Main Line September 2013 - October 2013
Volkswagen of America, Inc June 2013 - September 2013
DSS Corp July 2012 - January 2013
DSS Corp May 2012 - July 2012
Refocus Inc July 2009 - June 2010
ManPower September 2007 - October 2008
AutoZone September 2007 - March 2008
US Navy December 2004 - August 2007
Dairy Queen January 2003 - June 2004
Skills
Symantec Ghost, Soft Skills, Microsoft Office, Microsoft Exchange, Microsoft Server..., Computer Hardware, Microsoft Operating..., Microsoft Active..., VMware, Cisco Routing &..., VoIP, Network Architecture, Social Engineering, Network Security, Numara Footprints, Politics, CompTIA A+ Certification, Common Sense, Professional, Fedora Linux, Exceptionally Articulate, Informed, Open Minded, Follows..., Powerful Work Ethics, Bilingual, Active Directory, Communicative Skills, Multi-tasking Skills, Goal Oriented, Dreamer, Motivated, Confidence, Flight Deck Tractor..., Green Technology, Renewable Energy, Horticulture, Astronomy, Electric Vehicles, Computer Technology, Investments, Green Living, Android, Tesla Motors, Motor Vehicle, Weatherization, Ethics, Forklift Operator, Documentations, Online Research
Education
Berks Technical Institute 2011 — 2012
Associate of Arts (A.A.), Network Internet Professional
State Farm December 2013 - Present
Volkswagen of America, Inc June 2010 - November 2012
Allstate September 2005 - June 2010
Skills
Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Leadership, Customer Satisfaction, Teamwork, Process Improvement, Team Leadership, Outlook, Access
Education
Miller-Motte Technical College-Chattanooga 2012 — 2014
Associate's degree, Business Administration, Management and Operations
Red Bank High School 1990 — 1994
Karma Automotive May 2014 - Present
Art Center College of Design January 2009 - Present
ICG September 2013 - June 2014
Fisker Automotive January 2007 - August 2013
Fisker Coachbuild October 2007 - October 2012
Bunkspeed May 2007 - October 2007
Fisker Coachbuild January 2006 - September 2006
Audi AG January 2005 - April 2005
Volkswagen of America, Inc May 2004 - August 2004
Education
Art Center College of Design 2001 — 2006
Bachelor of Science (B.S.), Transportation Design
Otis College of Art and Design 2000 — 2001
Art & Design
Richmond Upon Thames College 1998 — 2000
A Levels and GNVQ, Art & Design
Drayton Manor High School 1993 — 1997
GCSEs
Porsche Cars North America August 2008 - June 2009
Volkswagen of America, Inc June 2008 - August 2008
Subway April 2008 - June 2008
Skills
Qualitative Research, Customer Servi, Inventory Management, Public Speaking, Inventory Control, Organization &..., Microsoft Office, Microsoft Excel, Microsoft Word, Team Leadership, Team-oriented, Highly detail oriented, Determination to Succeed
Education
Brigham Young University 2013 — 2015
Bachelor of Arts (B.A.), History
Cabrillo College 2011 — 2012
Associate's degree, Liberal Arts and Sciences/Liberal Studies, 3.82 /4.0 gpa
Providence Ministries October 2013 - Present
Volkswagen of America, Inc March 2012 - August 2013
Lifetouch August 2003 - February 2012
Skills
Bookkeeping, Data Entry, Customer Service, Calculator, Telephone Skills, Computer Proficiency, Microsoft Excel, Microsoft Office, Outlook, Confidentiality, Staff Supervision, Inspection, Digital Photography, Photo Editing
Education
Bryan College 2006 — 2008
Bachelor of Science (BS), Business Administration and Management, General
Chattanooga State Community College 2001 — 2005
Associate of Science (AS), Accounting
Audi of America July 2014 - Present
Volkswagen of America, Inc June 2012 - Present
Gratiot County Community Foundation January 2012 - May 2012
Greater Gratiot Development May 2010 - May 2011
Skills
Strategic Planning, Marketing Strategy, PowerPoint, Microsoft Office, Strategic Communications, Program Development, Microsoft Excel, Photoshop, Public Speaking, Research, Event Planning, Nonprofits, Fundraising
Education
Alma College 2008 — 2012
Business Administration, Environmental Studies
Mount Pleasant High School 2004 — 2008
Volkswagen of America, Inc July 2015 - Present
VMware April 2015 - July 2015
Cisco May 2014 - April 2015
CIGNEX Datamatics June 2012 - April 2015
Ned Davis Research June 2013 - March 2014
Tata Consultancy Services March 2010 - September 2012
LCH.Clearnet 2010 - 2011
Genisys Software January 2009 - March 2010
Birlasoft September 2007 - January 2009
Trans It mPower Labs February 2006 - September 2007
Skills
Struts, Liferay, Weblogic, AJAX, Oracle, Java, J2EE Application..., MySQL, Spring 2.x, HTML, CSS, XSLT, Hibernate 3.1, OpenSSO, SAML 2.0, LDAP, Apache, Oracle 9i, JMeter, Lucene, XML, Solr, PostgreSQL, Unix, Alloy UI, jQuery, Websphere, Spring Framework, Java Enterprise Edition, Hibernate
Education
Bharathidasan University 2000 — 2004
B.E, Electronics and Communication
Volkswagen of America, Inc May 2015 - August 2015
DigitalPrime Maxi Tecnologías September 2014 - December 2014
NASBA June 2014 - August 2014
East Coast Korean Campmeeting July 2011 - July 2013
CEAPE Alimentos-Argentina March 2013 - May 2013
Home Health Education Service May 2012 - August 2012
Skills
Spanish, International Business, International Relations, Teamwork, English, Microsoft Office, Korean, International Trade, Microsoft Excel, PowerPoint, International..., Microsoft Word, Social Media, International Marketing, Business Strategy, Foreign Languages, Cross Cultural..., Business Development
Education
Andrews University 2011 — 2015
Bachelor of Business Administration (BBA), International Business, Spanish for International Trade, 3.75
Universidad Adventista del Plata 2012 — 2013
Spanish, 4.0
Ravenwood High School 2007 — 2011
Rock-Tenn Company August 2015 - Present
Volkswagen of America, Inc 2013 - 2013
Skills
PLC Programming, PLC Allen Bradley, AC/DC, Wiring Diagrams
Education
ITT Technical Institute-Chattanooga 2010 — 2013
Associate of Science (A.S.), Computer and Electronics Engineering Technology
Nashville Auto Diesel College Inc 2006 — 2007
Degree, Collision Repair and Refinishing Technology
Volkswagen of America, Inc January 2011 - Present
CompuCom January 2011 - April 2012
CompuCom January 2011 - April 2012
Skills
Team Leadership, Management, Performance Management, ITIL, Customer Service, Help Desk Support, Computer Repair, Computer Hardware..., Blackberry Enterprise..., Blackberry, System Administration, Windows 7, Computer Hardware, Technical Support, Windows, iPhone, Software Documentation, Networking, XP, Active Directory, Laptops, Security, Printers, Servers, Software Installation, Troubleshooting, A+ Certified
Education
Baker College of Port Huron 2005 — 2007
Associates, Computer Networking
Volkswagen of America, Inc March 2015 - Present
Volkswagen of America, Inc September 2013 - Present
Hewlett-Packard March 2013 - August 2013
Hewlett-Packard February 2011 - March 2013
Skills
Powershell, Security, Threat & Vulnerability..., Information Security..., Incident Response, System Administration, Networking, Network Security, Cisco IOS, Penetration Testing, Linux, Firewalls, IT Operations, Network Administration, Mac, Altiris, Disaster Recovery, Troubleshooting, Cisco Technologies, Computer Hardware, Operating Systems, Servers, Software Installation, DNS, Wireless Networking, VPN, Windows, Active Directory, SharePoint, VMware, Cloud Computing, Windows 7, Windows Server, Computer Repair, TCP/IP, CCNA, Routers, Technical Support, Printers, Laptops, Virtualization, ISO 27001, DHCP, Switches, Microsoft Exchange, SQL, iOS, Windows XP, Strategic Planning
Education
Baker College of Auburn Hills 2009 — 2011
Associates In Applied Science, Computer Networking Technology (Cisco Major)
Universal Technical Institute 2002 — 2004
Certificate of Completion, Automotive Engineering Technology/Technician, 4.0
Pontiac Northern High School 1999 — 2002
High School, Standard High School, 3.0
My Rounding Solutions December 2013 - Present
Volkswagen of America, Inc July 2013 - December 2013
The Cheesecake Factory August 2011 - July 2013
Legacy Golf January 2010 - June 2010
Skills
Food Service, Sales, Leadership Development, Project Management, Customer Satisfaction, Time Management, Inventory Management, Training, Leadership, Customer Service, Teamwork, Team Building, PowerPoint, Event Planning, Microsoft Word, Microsoft Excel, Social Networking, Management, Microsoft Office
Education
University of Colorado Boulder - Leeds School of Business 2011 — 2013
Bachelor's degree, Business Management HR
Arizona State University 2008 — 2011
Sustainability in Business
Volkswagen of America, Inc August 2009 - Present
DuPont, Engineering Polymers October 1994 - July 2009
Skills
SAP, Budgets, Microsoft Excel, Inventory Management, Project Planning, Training, Cost Variance Analysis, Accounting, Program Management, Finance, Management, Budget Setting, MRP, Time Management, Material Planning, Sales, Business Objects, Data Warehousing, Bill of Materials, BOM management, Leadership, Continuous Improvement, Lean Manufacturing, Manufacturing, Team Building, Operations Management
Education
Bryan College
Bachelor of Science (BS), Business Administration and Management, General
Chattanooga State Community College
Associate of Science (AS), Industrial Mechanics and Maintenance Technology
SDHS
Volkswagen of America, Inc February 2013 - Present
Skills
Team Leadership, Management, SAP, Logistics, Production Planning, Supply Chain Management, Business Strategy, Negotiation, Strategy, Project Mana, Purchase Management, Supply, Process Improvement, Continuous Improvement, Program Management, Manufacturing, Product Management, Cross-functional Team..., Business Process, Supply Chain, Automotive, Change Management, Project Management
Education
IAE Business School 2011 — 2012
Executive MBA
University of Buenos Aires 1997 — 2004
Degree in Industrial Engineering, School of Engineering
Volkswagen of America, Inc March 2012 - Present
Mitsubishi Motors June 1993 - March 2012
US Army June 1985 - July 1991
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, SAP, Kronos, JIT, 5S, HTML scripting, Kaizen Leadership, Automotive, Organizational..., Lean Manufacturing, Strategic Planning, Leadership Development, PDCA, Process Improvement, Union Experience, Statistical Data..., Quality Assurance, Quality Management, Team Building, Cross-functional Team..., Manufacturing..., Manufacturing, Continuous Improvement, KPI implementation, FIFO, Process Optimization, Poka Yoke, Toyota Production System, Kaizen, TPM, Root Cause Analysis, Supplier Quality, Material Flow, Operations Management
Education
Lincoln College - Normal 2007 — 2010
Bachelor's Degree, Business Administration, Management and Operations, 3.72
Heartland Community College 1997 — 2009
Associate of Arts (A.A.)
Nissan North America, Inc. September 2014 - Present
Volkswagen of America, Inc January 2012 - March 2014
Ford Motor Company September 2004 - May 2012
Skills
Automotive, Business Development, Sales Management, Vehicles, Automobile, Dealers, Team Building, Profit, Customer Satisfaction, CRM, Product Development, Automotive Aftermarket, Sales, Sales Operations, Strategy, Budgets, Program Management, Marketing, Marketing Management, Fleet Management, Customer Service, Pricing, Sales Process
Education
Norwich University
MBA, Business
Framingham State College
B.S., Marketing
Boston Latin School
U.S. Xpress, Inc. September 2013 - Present
US Xpress September 2012 - Present
Volkswagen of America, Inc February 2012 - September 2012
Accelecare Wound Centers, Inc. May 2010 - October 2011
Hutcheson Medical Center September 2005 - May 2010
Ontario ARC October 2004 - August 2005
Skills
Microsoft Office, Wound Expert, Papervision, SAP, Typing, Data Entry, Customer Service, Journal Entries, Pivot Tables, Appointment Scheduling, Accounts Receivable, Accounts Payable, ADP Payroll, Company Newsletters, Calendaring, Claims Handling, Flyers, postcards, Grassroots Fundraising, Managing Database, Spreadsheets, Management, Access, Program Management, Administration, Administrative..., Healthcare, Account Reconciliation, Employee Relations, Benefits Administration, Outlook, Payroll, Process Improvement, Public Relations, Teamwork, Microsoft Excel, Microsoft Word, PowerPoint
Education
University of Phoenix 2010 — 2013
Bachelor's degree, Business Administration and Management, General
Broward Community College 1996 — 1998
Associate of Arts (A.A.), Business Administration and Management, General
Volkswagen of America, Inc September 2014 - December 2014
Office Depot January 2014 - August 2014
Express Employment Professionals February 2013 - December 2013
CUTCO Cutlery November 2012 - January 2013
Skills
Market Research, Branding & Identity, Kaizen, Strategic Planning, Global Marketing, Western Europe, Small Unit Leadership, Statistics, Mathematics, Biology, Sales, Marketing, Marketing Strategy, Social Media Marketing, Cultural Awareness, Eastern Europe, International Sales, International Market..., Marketing Research, Salesforce.com, Direct Sales, Lead Generation, Selling, Selling Skills, Social Networking, Sales Operations, Sales Process, CRM, Cold Calling, Online Marketing, Customer Retention, Trade Shows, Building Relationships
Education
St. Edward's University 2010 — 2013
Bachelor of Business Administration (B.B.A.), International Business and Marketing with a certification in Global Studies
Austin Community College 2006 — 2010
BBI Spreaders July 2015 - Present
Salford Group July 2015 - Present
Habasit America August 2012 - July 2015
Volkswagen of America, Inc April 2010 - May 2011
Development Dimensions International October 2009 - April 2010
Skills
Customer Service, Employee Relations, Talent Assessment, Assessment Centers, Employee Selection, Consumer Finance, Retail Management, Organizational..., Training & Development, Statistics, Onboarding, New Hire Orientations, Employee Benefits, Human Resources, Benefits Administration, HR Policies, Conflict Resolution, Training, Team Building, Talent Management, Sales, SAP, Recruiting, Performance Management, Leadership, Interviews, HRIS, Financial Services, Assessment Center, Customer Satisfaction, Employee Training, Store Management
Education
The University of Tennessee at Chattanooga 2009 — 2011
Master of Science, Industrial-Organizational Psychology
Auburn University 2004 — 2008
Bachelor of Science, Psychology
Phoenix Technical Solutions- Contracted to GE Transportation September 2013 - Present
Volkswagen of America, Inc August 2012 - December 2012
Indian Institute of Science September 2010 - June 2011
G.D.Naidu Charities January 2010 - January 2010
Skills
Work measurement and..., Regression Analysis, JIT practices, Engineering Economy..., Production and..., SAS, ERP, Quality Control, Enterprise Systems, Human Factors..., Logistics distribution..., SAP ERP
Education
The University of Texas at Arlington 2011 — 2013
Master's degree, Industrial Engineering, 4.0
B. M. S. College of Engineering 2007 — 2011
Bachelor's degree, Industrial Engineering and Management
Volkswagen of America, Inc January 2015 - April 2015
Volkswagen do Brasil October 2014 - December 2014
JACK WOLFSKIN July 2014 - September 2014
ECOVIS International February 2013 - July 2013
BMW August 2011 - August 2012
Volkswagen AG May 2010 - September 2010
Skills
Chinese, English, Team Management, Strategic Planning, Business Strategy, Marketing Strategy, China Business..., Project Management, Market Research, Market Entry, Business Planning, Management Consulting, Project Planning, Change Management, Team Leadership, Political Economy, Asia Pacific
Education
CEMS - The Global Alliance in Management Education 2015 — 2017
Master's Degree, Management
Nova School of Business and Economics 2015 — 2016
Master’s Degree, Management
School of International Business Bremen 2010 — 2014
B.A. (Hons), International Management & Chinese Studies, 1.5
East China Normal University 2012 — 2013
Business Chinese & Management, 1,5
Ratsgymnasium Osnabrück 2008 — 2010
Abitur (A-Levels), Latin, English, Biology, Economics, 1.6
Volkswagen of America, Inc November 2012 - Present
Memorial Healthcare System July 2011 - March 2012
Life Care Center of Red Bank December 2004 - July 2011
Skills
Employee Relations, Policy Analysis, Payroll Processing, Leave Administration, Benefits Administration, Training & Development, Recruiting, Employee Training, Training, Human Resources, Payroll, Deferred Compensation, Succession Planning, Employee Benefits, Policy, Personnel Management, Interviews, Management, Talent Management, Team Building
Education
American InterContinental University 2004 — 2005
Master of Business Administration (M.B.A.), Human Resources Management
The University of Tennessee at Chattanooga 1997 — 2000
Bachelor of Arts (B.A.), Music/Graphic Design
Amazon January 2015 - Present
Angel Hill Design September 1995 - Present
Amazon March 2014 - January 2015
Tom's 4X4 Superstore March 2013 - September 2013
Volkswagen of America, Inc September 2011 - September 2012
Winterborne Inc. July 2008 - July 2010
Fox Interactive Media January 2008 - July 2008
Mentoring of America July 2007 - January 2008
DSI Entertainment Systems March 2003 - July 2007
ServiceMaster January 2001 - March 2003
Skills
Project Management, Management, Troubleshooting, Networking, Software Documentation, Technical Support, Training, Customer Service, Leadership, Access, Microsoft Office, Process Improvement, Windows 7, Computer Hardware, Strategic Planning, Information Technology, Change Management, Sales, Software Installation, Microsoft Word, Network Administration, Windows XP, Integration, Continuous Improvement, Team Leadership, E-commerce, SAP, Resource Management, Hardware, Quality Control, SharePoint, MS Project, Google Docs, Help Desk Support, Active Directory, Adobe Acrobat, Heavy Phones, Tactfulness, Relationship-builder..., Office Equipment..., Electronic Data..., Bilingual-English/Spanis..., Handle Multiple..., Time-efficient, Written & Verbal..., Highly Organized &..., Flexible to Change, Digital Photography, Photoshop, Image Editing
Education
ITT Technical Institute-Chattanooga 2014 — 2015
Associates in Applied Science in Electrical Engineering, Electrical Engineering and Communications Technology
Los Angeles Mission College 2002 — 2006
Arts, Multimedia and Computer Science
Fort Gordon 1992 — 1993
Communications Certification, Record Telecommunications Center Operations Certification, Information Science and Support Services
ITT Technical Institute-Chattanooga
Drafting and Design Technology/Technician, General
Ford Motor Company February 1992 - Present
College for Creative Studies January 2012 - Present
Ford Werke, GmbH April 1983 - January 1992
Volkswagen AG January 1980 - March 1983
Volkswagen of America, Inc July 1979 - January 1980
Skills
Fluent in German and...
Education
Art Center College of Design 1976 — 1979
Bachelor of Science (B.S.), Transportation Design
Volkswagen of America, Inc July 2014 - Present
Applied Materials September 2013 - July 2014
Firefly CPU LLC April 2013 - September 2013
Brigham Young University July 2010 - May 2013
Galorath Incorporated August 2012 - December 2012
Felix Schoeller January 2010 - April 2010
Global Non-profit organization December 2007 - August 2008
Skills
Data Analysis, Excel, Supplier Negotiation, Supply Chain, Contractual Agreements, German, Process Improvement, Bid Preparation, Oracle Applications, SAP, Microsoft Excel, Negotiation, Supply Chain Management, Team Leadership, Manufacturing, Continuous Improvement, Customer Service, Lean Manufacturing, Management, Project Management
Education
Brigham Young University 2010 — 2013
Bachelor of Science, Economics
The German University in Cairo 2009 — 2010
Study Abroad, Business
University of Mannheim 2007 — 2009
no degree, Business
Volkswagen of America, Inc April 2012 - August 2012
Optimal Solutions Software, LLC October 2010 - November 2010
Cotterell & Sons Concrete August 2005 - June 2010
Melaleuca:The Wellness Company January 2006 - August 2006
The Seniors Coalition February 2002 - September 2002
Skills
Public Speaking, Leadership Development, Human Resources
Education
Webster University 2011 — 2013
Master of Arts (M.A.), Human Resource Management; Management and Leadership
Brigham Young University - Idaho
Bachelor of Science, Communication; Public Relations
NeuStar, Inc. November 2013 - Present
Volkswagen of America, Inc May 2013 - September 2013
PACIFIC ARCHITECTS and ENGINEERS July 2011 - April 2012
GENERAL DYNAMICS CORPORATION August 2009 - March 2011
General Dynamics March 2009 - July 2009
BABCOCK & BROWN, LP June 2007 - October 2008
PAYCHEX, INC, New York Metro Sales July 2005 - June 2007
INFORMATION BUILDERS INC February 2004 - July 2005
Skills
Project Management, Employee Relations, Performance Management, Financial Analysis, Management, PeopleSoft, Accounts Payable, Coaching, Project Coordination, Talent Acquisition, Microsoft Excel, Outlook, Time Management, Applicant Tracking..., Payroll, QuickBooks, Policy, Training, Human Resources, Software Documentation, Team Leadership, Customer Service, Leadership
Education
Ashford University
Bachelors, Business Administration and Management, General
Volkswagen of America, Inc August 2015 - Present
Skills
Ubuntu, Server Administration, Help Desk Support, A+ Certified, Network Security, CompTIA A+ Certification, VMware Workstation, Computer Security, CompTIA, Windows Server, Wireshark, Virus Removal, Microsoft Operating..., Backtrack, Computer Hardware..., Home Networking, ITIL v3 Foundations..., Linux, Technical Support, System Administration
Education
Chattanooga College Medical Dental and Technical Careers 2012 — 2015
Associates of applied science, Computer networking
Dynamic Media 2015 - Present
Volkswagen of America, Inc September 2010 - January 2015
Giant Services August 2004 - September 2009
Woodruff's Supper Club April 2002 - August 2004
Skills
Microsoft Excel, Social Media, Leadership, Public Speaking, PowerPoint, Negotiation, Research, Inventory Management, Project Management, Sales, Customer Service, Team Building
Education
Baker College of Auburn Hills 2007 — 2016
Bachelor's Degree, Legal Studies, General
Chippewa Valley High School
Volkswagen of America, Inc January 2015 - Present
VW September 2013 - January 2015
Doctors' Hospital of Michigan March 2013 - June 2013
Navteq May 2007 - July 2012
Choices Domestic Violence Program February 2007 - April 2009
Skills
Access, Excel, Word, Editing, Broadcast, Microsoft Office, Visio, Data Analysis, Software Documentation, PowerPoint, HTML, Project Management, Outlook, Customer Service, Team Leadership, Analysis, Photoshop, Windows, Research, Project Planning, Process Improvement, Event Planning, Public Speaking, Management, Microsoft Excel, Microsoft Word, Marketing
Education
Baker College of Auburn Hills 2010 — 2013
Bachelor, Marketing, Honors: Academic Dean’s List
Baker College of Auburn Hills 2010 — 2013
Minor, Computer Information Systems
Oakland Community College 2006 — 2010
Associates, Liberal Arts
Volkswagen AG August 2007 - Present
Volkswagen of America, Inc October 2010 - December 2010
Skills
Automotive, FMEA, Continuous Improvement, Lean Manufacturing, Microsoft Office, 5S, Microsoft Excel, English, Minitab, German, Manufacturing
Education
New Jersey Institute of Technology 2012 — 2013
Master of Science (M.S.), Industrial Engineering
Fachhochschule Hannover 2011 — 2012
Master of Engineering (M.Eng.), Value Creation Management, 1.9 (good)
Fachhochschule Hannover 2007 — 2011
Bachelor of Engineering (B.Eng.), Industrial Engineering, 1.8 (good)
Stealth Project July 2015 - Present
Mazda North American Operations April 2009 - July 2015
Volkswagen of America, Inc 2000 - 2009
Volkswagen of America, Inc 1997 - 2000
Audi AG 1993 - 1997
Skills
Automotive Design, Product Design, Design Strategy, Alias Studio Tools, Industrial Design, Automotive, Design Management, Concept Development, Vehicles, Design Thinking, Concept Generation, Concept Design, Sketching, Rendering, Automobile, Product Development, Illustrator, 3D visualization
Education
Art Center College of Design 1990 — 1993
Auburn University August 2014 - Present
Triumph Aerostructures - Vought Aircraft Division May 2014 - August 2014
Tennessee Technological University August 2012 - May 2014
Volkswagen of America, Inc May 2013 - August 2013
HCA June 2011 - July 2011
HCA June 2010 - July 2010
HCA June 2009 - August 2009
Skills
PowerPoint, Microsoft Office, Solidworks, Microsoft Word, Microsoft Excel, Engineering, Machining, Welding, Matlab, Windows, MS Project, Technical Writing, Pro Engineer
Education
Auburn University 2014 — 2016
Master's Degree, Mechanical Engineering
Tennessee Technological University 2009 — 2014
B.S., Mechanical Engineering
Hume-Fogg Academic Magnet 2006 — 2009
Diploma
Ford Motor Company February 2012 - Present
DCH Auto Group August 2010 - February 2012
Mercedes Benz USA October 2009 - April 2010
Mercedes Benz USA January 2008 - September 2009
Mercedes Benz USA December 2003 - December 2007
Mercedes Benz USA March 2000 - December 2003
General Motors April 1997 - March 2000
Mazda North American Operations September 1994 - April 1997
Volkswagen of America, Inc April 1991 - September 1994
Skills
Customer Satisfaction, Goal Oriented, Automotive, Automobile, Vehicles, Customer Retention, Automotive Aftermarket, Profit, Team Building, Parts, Sales Management, Sales Process, Account Management, New Business Development, Strategic Planning, Marketing Strategy, Sales Operations, Sales, Forecasting, Leadership, Management, Negotiation, Marketing, Product Development, Inventory Management, Process Improvement, Training, Continuous Improvement, Retail, Customer Service, Team Leadership, Business Planning, Dealer Management, B2B, Dealers
Education
California State University-Northridge 1985 — 1989
BS, Business Administration; Finance
Westlake Highschool 1979 — 1980
GE Capital September 2010 - Present
Ally Financial Inc. July 2004 - September 2010
Volkswagen of America, Inc August 2001 - July 2004
BMW of North America, LLC September 1999 - August 2001
American Express Centurion Bank January 1989 - September 1999
Skills
Cash Management, Interest Rate Risk..., Finance, ACH, Treasury Management, Banking, Financial Analysis, Corporate Finance, Treasury, Credit, Financial Reporting, Auditing, Fixed Income, Portfolio Management, Investments, Risk Management, Strategic Financial..., Retail Banking, Financial Planning
Education
Brigham Young University - Marriott School of Management
B.S. Management Information Systems, Management, Accounting, Finance, Information Systems, Economics, Programming
Westminster College - Gore School of Business
Master of Business Administration (M.B.A.), Finance
PPG Architectural Coatings April 2013 - Present
Akzo Nobel Decorative Coatings February 2011 - April 2013
Volkswagen of America, Inc October 2006 - June 2010
FedEx July 1992 - June 1998
Westinghouse / Northrop Grumman Corporation March 1987 - July 1992
Skills
Talent Management, Employee Relations, Talent Acquisition, HRIS, Succession Planning, Human Resources, Organizational..., Performance Management, Recruiting, Onboarding, Management, Project Management, HR Policies, Personnel Management, PeopleSoft, Policy, Training, College Recruiting, Workforce Planning, Career Counseling, Deferred Compensation, New Hire Orientations, Management Development, Employee Engagement, Employee Training, Labor Relations, Interviews, Hiring, Benefits Administration, Applicant Tracking..., Sourcing, Technical Recruiting, HR Consulting, Internet Recruiting, Employment Law, Employer Branding, Employee Benefits, Career Development, Temporary Placement, Job Evaluation, Performance Appraisal, Organizational..., Job Descriptions, Leadership Development, FMLA, Executive Search, Organizational Design, Compensation & Benefit
Education
Bowling Green State University
BSBA, Human Resources Management
A1 Installer January 2006 - Present
Volkswagen of America, Inc January 2000 - January 2006
Stuart Volkswagen 2002 - 2006
Skills
Home Theater, Television, Home Video, Blu-ray, Marketing Strategy, Sales Management, Sales, Product Management, Marketing, Online Marketing, Social Media Marketing, B2B, New Business Development, Entrepreneurship, Online Advertising, Account Management, Social Media, Strategic Planning, Negotiation, Team Building, Sales Operations, Project Management, Management, Customer Service, Integration, Budgets
Education
Art Institute of Fort Lauderdale 1998 — 2000
2 year, Audio Video engineering
Olympic Heights High School
Olympic Heights High School
Volkswagen of America, Inc June 2012 - Present
Pentagon Federal Credit Union 2015 - 2015
Freddie Mac June 2011 - June 2012
Freddie Mac September 2010 - June 2011
CapTech Ventures May 2010 - August 2010
Neustar 2009 - May 2010
U.S Department of Labor May 2009 - October 2009
Newspaper Association of America November 2008 - May 2009
XM Satellite Radio June 2008 - October 2008
Sprint Nextel August 2005 - August 2008
Skills
SDLC, Integration, PMP, Visio, Program Management, Requirements Analysis, Business Intelligence, SharePoint, Business Process..., Agile Methodologies, CRM, Business Process, Project Portfolio..., Process Improvement
Education
American University 1993 — 1996
M.A., International Affairs
University of Rochester 1988 — 1993
B.A., History, Psychology
Jackson & Dawson 2009 - Present
Maximus Manufacturing, LLC September 2006 - September 2009
Sandy Corporation September 2005 - October 2006
Independent Automotive Consultant January 2005 - August 2005
Ferrari Maserati of Long Island and New England January 2004 - January 2005
Volkswagen of America, Inc April 2002 - December 2003
Volkswagen of America, Inc March 1999 - March 2002
Volkswagen of America, Inc. January 1998 - March 1999
Dave Parsons & Associates and Peak Technical, Inc. March 1992 - April 1997
Skills
Account Management, Automobile, Automotive, Entrepreneurship, Communication, Customer Service, Customer Satisfaction
Education
Baruch College, City University of New York (CUNY) 1988 — 1992
B.B.A, International Marketing
Volkswagen of America, Inc March 2012 - Present
Gannett April 2006 - March 2012
Ventana Medical Systems- a Member of the Roche Group 2005 - 2006
Skills
Auditing, Business Analysis, Corporate Tax, Financial Modeling, Income Tax
Education
American University - Kogod School of Business 2012 — 2015
Master of Taxation
University of Arizona, Eller College of Management 2003 — 2005
Accounting
Ajou University
Bachelor's Degree, Computer Engineering and Architecture
Toyota Tsusho America June 2015 - September 2015
Volkswagen of America, Inc March 2013 - June 2015
Volkswagen of America, Inc October 2011 - July 2013
Toyota USA June 2009 - September 2011
Toyota USA July 2005 - June 2009
Toyota USA July 2002 - July 2005
Newell Rubbermaid June 2001 - December 2001
Eastman Kodak Company April 2000 - April 2001
The Systema Group September 1998 - September 1999
Skills
Sales Operations, Sales, Strategy, Customer Satisfaction, Sales Management, Automotive, B2B, Strategic Planning, Management, Marketing Strategy, Training, Latin America, Business Development, Business Strategy, International Business, Vehicles, Product Development, Customer Retention, Brand Management, Competitive Analysis, Automobile, Automotive Aftermarket, Customer Service, Forecasting, Continuous Improvement, Analytical Abilities, Brand Development
Education
California State University-Long Beach - College of Business Administration 2006 — 2008
Masters in Busines Administration
Florida International University - College of Business 1997 — 2001
Bachelor of Business Administration
American Nicaraguan School 1992 — 1996
High School
Volkswagen of America, Inc October 2012 - Present
WGV Consulting August 2011 - September 2012
United Shore Financial Services January 2010 - March 2012
Comerica Bank June 1999 - December 2009
CDI IT Solutions February 1999 - June 1999
Detroit Medical Center July 1997 - February 1999
TAD Technical July 1996 - July 1997
TechTeam Global September 1995 - July 1996
KLBD Trucking, Inc June 1993 - September 1995
Skills
Organizational..., Technical Leadership, Technical Project..., Information Security..., Contract Negotiation, Contract Management, Technology Evaluation, Strategic Technology..., Technical Staff..., Executive Management, Project Portfolio..., Program Management, VoIP, Call Center, Infrastructure Planning, Data Center Architecture, Supervisory Experience, Change Management, Salesforce.com, Thought Leadership, Strategic Leadership, Small Business, Fortune 500, Social Media, Cost Center Accounting, Budget Management, Professional Networking, Troubleshooting, Microsoft Technologies, Cisco, VMware, IT Infrastructure..., Management, Cross-functional Team..., Situational Leadership, Novell, Sarbanes-Oxley Act, Computer Hardware, Network Administration, Computer Security, Computer Forensics, Computer Repair, Cabling, Technology Integration, Consulting, Business, CIOs, IT Service Management, IT Operations, IT Solutions
Education
Baker College of Flint 2012 — 2016
Bachelor of Information Technology and Security, Information Technology
Macomb Community College 1993 — 1995
General Studies
Volkswagen of America, Inc November 2012 - Present
Skills
Negotiation, Customer Relations, Continuous Improvement, Strategic Planning, Administration, Research, Writing, Process Improvement, System Administration, Customer Service, Inventory Management, Automobile, Automotive, Sales, Management, Marketing, Customer Satisfaction, Training, Purchasing, Vehicles, Operations Management, Analysis, Customer Retention, Advertising, Business Planning, Dealers, Team Leadership, Finance, Team Building, Employee Training, Automotive Repair, CRM, Parts, Sales Management, New Business Development, Product Development, Sales Operations, Automotive Aftermarket, Human Resources, Pricing, Leadership, Recruiting, Coaching, Profit, Retail, Marketing Strategy, Business Strategy, Warranty, Sales Process, Dealer Management
Education
California Lutheran University 2010 — 2014
Masters Degree; MPPA, Public Policy and Administration; an emphasis on Business, 3.97 GPA
University of California, Los Angeles 2004 — 2005
Corporate Paralegal, Corporate track
University of Wisconsin-Madison 2000 — 2004
Bachelor of Arts, Legal Studies
Community College of the Air Force 1999 — 2004
Associates Degree, Health and Medical Administrative Services
Madison Area Technical College 1998 — 2000
Associates Degree, Liberal Arts
Volkswagen of America, Inc March 2012 - Present
Volkswagen Group of America April 2007 - June 2012
Volkswagen de Mexico March 2001 - March 2007
Skills
Parts, Automotive, APQP, Customer Retention, Dealers, Electronics, Automotive Aftermarket, Manufacturing, Supply Chain Management, Business Process, Strategy, Sales, Process Improvement, Forecasting, Warranty, Procurement, Automotive Engineering, Powertrain, Kaizen, Continuous Improvement, Vehicles, Business Strategy, Automobile, Lean Manufacturing, Inventory Management, Fleet Management, SAP, Negotiation, Team Building, PPAP, Logistics, Sales Operations, Operations Management, Team Leadership, Business Planning, Customer Satisfaction, Dealer Management, Strategic Planning, Purchasing, Product Development, Six Sigma, Management, Marketing Strategy, Sales Process, FMEA, Pricing, Sales Management, Profit, Customer Service, New Business Development
Education
Universidad del Valle de Orizaba 1991 — 1994
Business Administration Degree, Business
Partners HealthCare June 2014 - Present
Ferguson Enterprises March 2014 - May 2014
U.S. Department of Energy September 2013 - January 2014
Cisco Systems June 2013 - August 2013
Volkswagen of America, Inc January 2013 - May 2013
GNAPs July 2002 - January 2012
iBasis September 2000 - June 2001
Skills
Leadership, Operations Management, ITIL Process..., Incident Management, ITIL Process, Process Improvement, ITIL Service Operations, NOC Management, Software Documentation, NOC, Telecommunications, Major Incident..., SOP development, Networking, ITIL v3 Foundations..., Managed Services, Cross-functional Team..., Thought Leadership, Process Optimization, Unix Operating Systems, Nagios, BMC Remedy, Windows, Service Desk, Problem Management, WAN, SOP authoring, Cacti, Microsoft Office, Information Technology, Unix, ITIL, Management, IT Management, Project Management, IT Solutions
Education
The Art of Service
ITIL Service Operations
The Art of Service
ITIL Foundation, ITIL
Bentley College 1992 — 1996
Liberal Arts, Political Science and Government, Sociology, Philosophy
Grenadier February 2013 - Present
Musician 2004 - Present
Crispin Porter + Bogusky October 2010 - February 2013
Crispin Porter + Bogusky August 2006 - October 2010
Freelance October 2005 - August 2006
Volkswagen of America, Inc April 2005 - October 2005
Bucks County Outfitters October 2004 - December 2004
REI June 2000 - October 2001
Skills
Advertising, Online Advertising, Social Media, Integrated Marketing, Marketing, Social Media Marketing, Digital Strategy, Digital Media, Marketing Strategy, Online Marketing, Outdoor Recreation, Outdoor Industry, Strategy, Interactive Advertising, Marketing Communications, Digital Marketing, Account Management, Event Planning, Strategic Planning, Television, Leadership, Social Networking, Creative Direction, SEO, Adobe Creative Suite, Email Marketing, Brand Development, User Experience, Project Management, Facebook, Public Speaking, Management, Copywriting, Content Management
Education
Brigham Young University - Idaho 2000 — 2006
Bachelor of Arts in Communications, Advertising, Graphic Design, Music, German
Ygnacio Valley High
Volkswagen of America, Inc August 2009 - Present
Volkswagen of America, Inc July 2006 - July 2009
Skills
Automotive, Vehicles, Automotive Repair, Automobile, Continuous Improvement, Customer Satisfaction, Automotive Aftermarket, Automotive Electronics, Automotive Engineering, Parts, Powertrain, Warranty, APQP, DFMEA, Dealers, PPAP, Process Improvement, Profit, Root Cause Analysis, Team Building, Customer Retention
Education
Mesa Community College 2010 — 2014
Associate of Applied Science, Automotive Technology
Arizona State University
Bachelor of Arts (BA), Business/Global Leadership
BSB Communications, Inc. February 2013 - Present
Volkswagen of America, Inc 2010 - 2013
Clear Rate Communications, Inc. 2009 - 2010
Volkswagen of America, Inc 2001 - 2009
Skills
Automotive, Automotive Aftermarket, Warranty, Automobile, Vehicles, Parts, Customer Satisfaction, Continuous Improvement, Process Improvement, Customer Retention, Team Building, Forecasting, Human Resources, Marketing, Telecommunications, Training, Sales, Coaching, Teamwork, Inventory Management, Sales Management, Management, Software Documentation, Pricing, Leadership, Customer Service, Operations Management, Microsoft Office, Call Centers, Unified Communications, IVR, Sales Process, Account Management, Strategic Partnerships, B2B, Customer Experience, CRM, Sales Operations, Team Leadership, MiVoice Office, Business Communications, Carrier Services, RFP/RFQ, MPLS, Business Networking, Business Strategy, Profit, Internal Audit, Performance Management, UVM Synchronization
Education
Baker College Center for Graduate Studies 2011 — 2013
Associate's degree of Business Management
San Diego County District Attorney's Office September 2015 - Present
The Quad July 2014 - December 2014
Residence Hall Counsel August 2013 - May 2014
Volkswagen of America, Inc May 2012 - December 2012
Mission Viejo Hospital January 2010 - June 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, PowerPoint, Microsoft Word, Leadership, Team Leadership, Team Building, Teamwork, Social Media, Facebook, Time Management, Social Networking
Education
Cal State San Marcos 2012 — 2016
Bachelor of Applied Science (BASc), Kinesiology and Exercise Science
California State University San Marcos
Kinesiology, Criminal Justice/Safety Studies
San Juan Hills High
Volkswagen of America, Inc 2015 - Present
United States Marine Corps April 2011 - April 2014
United States Marine Corps December 2005 - January 2011
Westside Concrete June 2003 - December 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Spanish-speaking, Firewalls, Host Intrusion..., Analysts, Network Security, Policy, Fortinet Firewall, TCP/IP, Network Traffic Analysis, McAfee HBSS, ePolicy Orchestrator, Military, Information Assurance, DoD, Military Operations, Security, Computer Security, CompTIA Security, Information Security, Military Experience, Network Administration, Active Directory, Microsoft Exchange, Routers, Networking
Education
ITT Technical Institute-Dearborn 2014 — 2017
Bachelor's Degree, Information Systems and Cybersecurity
USMC Information Assurance Technician Course 2011 — 2011
Computer and Information Systems Security/Information Assurance
USMC Tactical Data Network Specialist Course 2005 — 2005
Computer Systems Networking and Telecommunications
CN July 2015 - Present
Archer Daniels Midland Company February 2007 - July 2015
Volkswagen of America, Inc September 2004 - February 2006
U.S. House of Representatives January 2003 - September 2004
U.S. Senate Committee on Energy & Natural Resources February 2001 - January 2003
U.S. House of Representatives January 1995 - January 2000
Skills
Strategic Communications, Politics, Policy Analysis, Public Policy, Legislative Relations, Political Campaigns, Coalitions, Legal Research, Government, Policy, Legislation, Public Speaking, Environmental Policy, Public Affairs, Speech Writing, Energy Policy, Crisis Communications, Media Relations, International Relations, Political Consulting, Political Communication, Public Relations, Legislative Affairs, Energy, Spokesperson, Campaigns, Foreign Affairs
Education
Alma College 1989 — 1993
Bachelor of Science, Political Science and Economics
Volkswagen Group of America, Inc. April 2014 - Present
Volkswagen of America, Inc March 2013 - April 2014
Bowling Green State University January 2012 - May 2012
Speedway LLC. May 2009 - August 2010
Skills
Leadership, Microsoft Excel, Communication, Time Management, Training, Microsoft Word, Customer Service, Team Building, Teamwork, Analysis
Education
Bowling Green State University 2008 — 2013
Environmental Science, Sustainability Studies, Senior
Volkswagen of America, Inc June 2013 - Present
Volkswagen AG July 2011 - May 2013
Volkswagen of America, Inc September 2006 - June 2011
Skills
Process Improvement, Automotive, Vehicles, Automobile, Automotive Aftermarket, Automotive Engineering, Continuous Improvement, PPAP, APQP, Lean Manufacturing, FMEA, Kaizen, Customer Satisfaction, Dealers, Customer Retention, 5S, Dealer Management, Management, Training, Warranty
Education
Baker College Business and Corporate Services
Business Administration and Management, General
Grosse Pointe North High School
Harvard Computing Group September 2013 - Present
Volkswagen of America, Inc October 2013 - May 2014
LabConsulting, HealthCare Consulting 2009 - 2013
Euromedic International (Cientia Group) - Medical Services/Diagnostics provider November 2009 - September 2011
Biotech - Contract Research Organization - Services February 2008 - June 2009
Institute of Health Sciences Egas Moniz, Center for Food Safety & Quality 2004 - 2006
Skills
Leadership, Strategy, Management, Project Management, Public Health, Business Strategy, Business Process..., Change Management, Data Analysis, Business Development, Team Building, Market Research, Research, Healthcare, Problem Solving, Biotechnology, Strategic Planning, Negotiation, Policy, Lifesciences, Training, Healthcare Management, Analysis, Life Sciences, Business Analysis, Organizational..., Process Improvement, Management Consulting, SharePoint, Program Management, Consulting, Microsoft Office, Microsoft Excel, Sales, Business Process, User Experience Design, User Interface, User Research, Product Marketing, Marketing Strategy, Marketing Management, Sales Operations, Customer Service, Customer Engagement, Customer Insight, Long-term Customer..., Customer Retention, CRM, Team Leadership, Project Planning
Education
Bentley University 2012 — 2013
Master of Business Administration (MBA), Strategic Management
University of California, School of Public Health – Berkeley, CA 2008 — 2008
Executive training, Public Health
Universidade Nova de Lisboa 2011 — 2014
PhD (candidate), PhD in Public Health. Policy, Management and Administration in Health
Lusophone University of Humanities and Technologies 2009 — 2010
Master's degree, Master in Strategic Management and Health Economics
Lusophone University of Humanities and Technologies (ULHT) 2002 — 2008
Bachelor of Science (BS), Biotech Engineering
Volkswagen of America, Inc March 2015 - Present
Dell January 2013 - March 2015
STIHL Inc. February 2007 - December 2012
STIHL Inc. October 2005 - August 2008
Monsanto February 2004 - October 2005
Ethicon 2002 - 2002
DaimlerChrysler July 2000 - October 2000
Skills
Supply Management, Supply Chain Management, Materials Management, Lean Manufacturing, Strategic Sourcing, German, Procurement, Continuous Improvement, Six Sigma, Inventory Management, MRP, Process Engineering, Process Improvement, Spend Analysis, Inventory Control, SAP, Global Sourcing, Purchasing, 5S, Supply Chain, Kaizen, Supplier Negotiation, Manufacturing, Production Planning, Negotiation, Project Management, Logistics, Program Management, Automotive, Value Stream Mapping, Materials, Supplier Development, Strategy, Demand Planning, Management, Pricing, Cross-functional Team..., Sourcing, Supplier Quality, Warehousing, Plastics, Supply Chain..., Operations Management, Contract Negotiation, Cost Reduction
Education
Michigan State University 1997 — 2003
Bachelor's, Supply Chain Management, German
Fachhochschule Konstanz - Hochschule für Technik, Wirtschaft und Gestaltung 2000 — 2000
Business/Commerce, General
Shawnee High School 1997 — 1997
General studies/college prep
Volkswagen of America, Inc August 2014 - Present
Lithia Auto Stores August 2014 - Present
Ken Garff Automotive Group 2013 - 2014
Ken Garff Automotive Group 2013 - 2014
Ken Garff Automotive Group 2013 - 2014
Ken Garff Automotive Group 2013 - 2014
Leucadia Financial Corporation December 2010 - May 2011
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Social Media, Leadership, Teaching, Team Leadership, Mobile Technology, Information Technology, Computer Hardware, computer software..., Public Speaking, Research, Project Management, Management, Technical Support, Team Building, Training
Education
Brigham Young University - Idaho 2015 — 2020
Bachelor’s Degree, Computer Information Technology
Utah Valley University 2013 — 2014
Information Technology
Detroit Medical Center- Harper-Hutzel Hospital November 2013 - Present
Trinity Health November 2010 - October 2013
Henry Ford Health System December 2009 - October 2010
Volkswagen of America, Inc May 2000 - October 2005
Skills
Revenue Cycle, EMR, Process Improvement, Medical Billing, Healthcare Management, CPT, Cerner, Medical Coding, Hospitals, Medical Terminology, Revenue Cycle Management, Healthcare Industry, Medicare, Customer Service, Microsoft Excel, Health Insurance, Inpatient, Practice Management, Visio, Data Analysis, Healthcare Reimbursement, Documentations, Quality Improvement, Medicare/Medicaid..., Accounts Receivable, Denials, ICD-9-CM, Home Care, Utilization Management, Charge Description...
Education
Davenport University 2010 — 2013
Master of Business Administration (MBA), Health/Health Care Administration/Management
Baker College of Auburn Hills 2000 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Volkswagen of America, Inc June 2014 - Present
Palmetto Health September 2013 - June 2014
Teleperformance September 2011 - January 2012
Morris Communications December 2008 - September 2011
Skills
Customer Service, Sales, Customer Retention, Customer Satisfaction, Leadership, Marketing, Time Management, Inventory Management, Retail, Team Leadership, Process Improvement, CRM, Sales Management, Healthcare, Public Health, Biology, Research, Epidemiology, Human Anatomy, Medical Terminology, Medical Records, HIPAA, Human Resources
Education
Kaplan University 2011 — 2015
Bachelor's degree, Health Professions and Related Clinical Sciences, Other
Augusta State University 2007 — 2011
Biology, General
Academy of Richmond County
Volkswagen of America, Inc April 2014 - Present
Volkswagen of America, Inc August 2012 - April 2014
Volkswagen of America, Inc May 2012 - August 2012
California State University August 2011 - December 2011
Skills
Electrical Engineering, Matlab, C++, Pspice, Microsoft Office, AutoCAD, ARM, Automotive Electronics, Adobe Creative Suite, Automotive Repair, iPhone, Microsoft Excel, Agilent ADS, Final Cut Studio, Windows 7, Audio Engineering, iPod, motorcycle, Audio Amplifiers, Testing, Project Management, Automotive, Electronics, Management, driving, coding, Labview, Catia, Simulink, Visual Studio, Solidworks, Troubleshooting, Mechanical Engineering, Simulations, Machining, Java
Education
Vector CANtech Inc. 2012 — 2012
Introduction to CANalyzer
Volkswagen proving grounds 2012 — 2012
Advanced drivers training
California State University-Northridge 2009 — 2012
BS, Electrical Engineering
Glendale Community College 2007 — 2009
Associate of Science (AS), Mathematics
Professional association of diving instructors (PADI) 2005 — 2005
Advanced open water diving cert
Volkswagen of America, Inc October 2014 - Present
Stagecoach Wireless, LLC May 2013 - August 2013
Dave's Computers May 2008 - August 2008
Skills
Software Development, Algorithms, Agile Methodologies, Android Development, Java, C, Python, Perl, Git, Linux, Ruby on Rails, Objective-C, Test Driven Development, Ruby, MySQL, UML, iOS Development, SQL, NoSQL, HTML, XML, CSS, Unix, JSON, JUnit, RSpec, Github, SSL Certificates, OpenSSL, Service Oriented..., SaaS, SoC, Cloud Applications, Cloud Computing, Bayesian networks, Machine Learning, MongoDB, SSH, Xcode, Eclipse, Kernel Programming, Compiler Construction, Open Office, IP Cameras, Raspberry Pi, PHP, Final Cut Pro, Video Editing, Mac OS, Ubuntu
Education
Carnegie Mellon University, Silicon Valley 2013 — 2014
Master's degree, Software Engineering, 3.86
University of California, Santa Cruz 2011 — 2013
Bachelor of Science (B.S.), Computer Science, 3.73
Volkswagen of America, Inc April 2013 - October 2013
Skills
Photoshop, Illustrator, Alias Automotive, Clay Modelling, Sketching, Rendering, 3D rendering
Education
Art Center College of Design 2009 — 2014
Transportation Design
Meritor October 2014 - Present
Meritor January 2014 - October 2014
Meritor August 2011 - January 2014
Kearfott Corporation June 2009 - August 2011
Kearfott Corporation November 2007 - June 2009
Volkswagen of America, Inc February 2007 - November 2007
Ford Motor Company February 2006 - February 2007
Ford Motor Company October 2004 - February 2006
Skills
Supply Chain, Automotive, Supply Chain Management, Logistics, Purchasing, Supply Management, Materials Management, MRP, Global Sourcing, Manufacturing, Value Stream Mapping, Kaizen, Procurement, ERP, Management
Education
Asheville-Buncombe Technical Community College 2014 — 2015
Certification, Human Resource Management, 4.0
Michigan State University 1999 — 2003
Bachelor of Arts (B.A.), Logistics, Materials, and Supply Chain Management
Volkswagen of America, Inc 2000 - 2005
Bentley Motors, Inc 1999 - 2000
General Motors 1982 - 1998
Skills
Strategy, Customer Experience, Product Lifecycle..., Automotive, Integrated Marketing, Product Development, Competitive Analysis, Internal Communications, Corporate Communications, Change Management, Market Research, Marketing Management, Marketing Strategy, Marketing Communications, Cross-functional Team..., Business Strategy, Brand Management, Product Management, Budgets, Forecasting
Education
Case Western Reserve University - Weatherhead School of Management
Master of Business Administration (MBA), Marketing
Albion College
Bachelor of Arts (BA), Psychology
Quicken Loans April 2015 - Present
Quicken Loans September 2014 - April 2015
EPITEC, INC. June 2014 - August 2014
Volkswagen of America, Inc June 2013 - June 2014
OpTech April 2013 - May 2013
Volkswagen of America, Inc May 2012 - April 2013
Service industry January 2009 - April 2012
Skills
Active Directory, Windows 7, Troubleshooting, Networking, XP, Software Installation, Computer Repair, iPhone, Technical Support, System Administration, OS X, Help Desk Support, Software Documentation, Laptops, Windows, VMware, Routers, Windows Server, IT Service Management, DNS, Cisco Technologies, VoIP, Data Center, IT Operations, Security, VPN, Service Desk, DHCP, Information Technology, Hardware, Servers, Computer Hardware, Operating Systems, Blackberry Enterprise..., Printers, Windows XP, Microsoft Exchange, Group Policy, Network Administration, A+ Certified, Citrix, Disaster Recovery
Education
Baker College of Auburn Hills 2011 — 2014
Bachelor's Degree, Information Technology and Security
Baker College of Auburn Hills 2011 — 2014
Bachelor Information Technology and Security
FF, Inc. April 2015 - Present
Tesla Motors February 2014 - April 2015
Volkswagen of America, Inc July 2013 - January 2014
Renault Samsung Motors September 2012 - December 2012
Tesla Motors January 2012 - April 2012
Skills
Concept Development, Sketching, Industrial Design, Illustrator, Product Design, Photoshop, Design Strategy, Design Thinking, Rendering, Concept Design
Education
Art Center College of Design 2009 — 2013
transportation design, Bachelor's degree
경희대학교 / Kyung Hee University 2004 — 2008
fine art, bachelor
Volkswagen of America, Inc August 2015 - Present
Volkswagen of America, Inc April 2014 - August 2015
Cox Communications October 2012 - April 2014
Cox Communications January 2012 - September 2012
Cox Communications November 2009 - July 2012
Cox Communications August 2007 - November 2009
Cox Communications November 2006 - August 2007
Lucid Marketing May 2005 - August 2005
New Jersey Manufacturer's Insurance Co. May 2003 - August 2004
Skills
Integrated Marketing, Marketing Communications, Digital Marketing, Email Marketing, Social Media Marketing, Direct Marketing, Media Planning, Creative Briefs, Digital Media, Marketing Strategy, ROMI, Direct Response, Project Management, Leadership, Strategic Partnerships, Competitive Analysis, Management, Advertising, CRM, Cross-functional Team..., Marketing, Sales
Education
George Mason University 2010 — 2013
MBA, Business
Arcadia University 2002 — 2006
B.S. Business Administration, Business Administration, Marketing
ASSA ABLOY Door Security Solutions - US June 2015 - July 2015
Volkswagen of America, Inc February 2015 - June 2015
i-ADVANTAGE Corporation June 2014 - January 2015
Belcan TechServices February 2014 - April 2014
Lectrus Corporation March 2013 - January 2014
Mediware Information Systems July 2012 - January 2013
Unum July 2001 - April 2012
Lifetouch November 1997 - June 2001
Advantage Showare, Inc. January 1983 - August 1997
University of Kentucky August 1982 - June 1996
Skills
C#, JavaScript, GUI development, GDI+, Object Oriented Modeling, SQL Server, T-SQL, Data Modeling, Database Development, Systems Analysis, Business Rules, Workflow Analysis, Generics, Reflection, Serialization, LINQ, XML, Animation, Application Design, Application Development, Dashboards, Performance Monitoring, Systems Monitoring, DHTML, JSON, Visual Basic, VBScript, Objective-C, MVC, SQLite, Google API, Adaptive Systems, Active Directory, Microcontrollers, Hardware Interfacing, Ffmpeg, Mixed Signal, Schematic Capture, Board Layout, Pattern Recognition, Hypothesis Testing, Multivariate Statistics, Linear Regression, ANOVA, Psychoacoustics, Web Services, Software Development, Software Design, Microsoft SQL Server, Dashboard
Education
University of North Texas
Doctor of Philosophy (Ph.D.), Music (dissertation in physics)
University of Arkansas at Fayetteville
M.Ed.
Azusa Pacific University
Bachelor of Arts (B.A.), Music Education
University of Arkansas at Monticello
B.M.E., Music
Cummins Inc. January 2014 - Present
Cummins Inc. September 2011 - January 2014
Northern Trust 2010 - 2011
HSBC 2007 - 2009
HSBC Finance 2005 - 2007
Volkswagen of America, Inc 2004 - 2005
Ford Motor Company 2003 - 2003
Ford Motor Company 2000 - 2003
Ford Motor Company 1999 - 2000
Ford Motor Company 1998 - 1999
Skills
Capital Markets, Securitization, Financial Analysis, Financial Reporting, Derivatives, Leasing, Essbase, Risk Management, Process Improvement, PeopleSoft, Budgeting, SAP, Six Sigma, Consolidation, Bloomberg, Cognos, Variance Analysis, Corporate Finance, Capital Budgeting, Financial Planning, Forecasting, MBS, ABS, Financial Modeling, Powerplay, Budget, Treasury Management, Financial Forecasting, Budgets, Sarbanes-Oxley Act, Analysis, Cash Flow, Portfolio Management, Strategic Financial..., Pricing, Strategy, Access, Financial Risk, Cross-functional Team..., Investment Banking, Hedging, Competitive Analysis, Credit Risk, Treasury, Banking, Cash Flow Forecasting, Restructuring, Business Planning, Cash Management, Managerial Finance
Education
University of Michigan 1999 — 2003
MBA, Finance
University of Michigan - Stephen M. Ross School of Business 1999 — 2003
MBA, Finance and Corporate Strategy, 3.93/4.0
Central Michigan University 1994 — 1996
BS in BA, Finance
Орловский Государственный Университет (ОГУ) 1990 — 1993
Linguistics, English, German
Fastenal September 2015 - Present
Volkswagen of America, Inc June 2015 - Present
FEMA June 2014 - August 2014
Holister November 2013 - January 2014
FEMA July 2013 - August 2013
Skills
Leadership, Microsoft Office, Marketing, Public Speaking, Analysis, Microsoft Excel, Negotiation, PowerPoint, Policy, Strategic Planning, Research, Management, Corporate Finance, Government, Customer Service, Event Planning, Teamwork
Education
Bridgewater College 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, Finance, and Accounting
Volkswagen of America, Inc January 2014 - Present
Audi of America June 2013 - January 2014
Audi of America May 2012 - June 2013
Audi Chantilly January 2011 - May 2012
Eurojet Development May 2005 - September 2010
Garff Porsche/Audi/VW March 2007 - May 2009
Mercedes-Benz of Lindon May 2005 - March 2007
Redemption Department October 2003 - June 2006
Skills
Automotive, Vehicles, Automotive Aftermarket, Product Design, Technical Writing, Automotive Engineering, Illustrator, Marketing, Solidworks, Training, Strategy, Dealers, Project Management, Automobile, Parts, Manufacturing, Product Development, Industrial Design, Adobe Creative Suite, Customer Satisfaction, Engineering, Automotive Repair, Fleet Management, CAD, Graphic Design, Microsoft Office, Vehicle Tracking, Fleet Operations, Sales, Curriculum Design, Development & delivery..., Training Delivery, Proposal Writing, Technical Documentation, Copy editing, Budgets, After Sales, Dealer Training
Education
Brigham Young University 2003 — 2009
B.A, English
Langley
Covance June 2014 - Present
Covance September 2012 - June 2014
HP Enterprise Services November 2009 - August 2012
HP Enterprise Services May 2004 - November 2009
EDS February 1992 - May 2004
EDS September 1988 - February 1992
Volkswagen of America, Inc May 1985 - September 1988
Skills
PMP, Program Management, SDLC, Software Project..., Requirements Gathering, PMO, ITIL, Project Management, Change Management, Process Improvement, Requirements Analysis, Certified Project..., IT Strategy
Education
Ball State University 1981 — 1985
Bachelor of Science (B.S.), Computer Science
Perry Meridian High School 1978 — 1981
Volkswagen of America, Inc January 2015 - Present
AKQA July 2010 - January 2015
Boise State University May 2007 - May 2009
Kadium May 2006 - August 2006
Kadium May 2005 - August 2005
Skills
HTML, CSS, Java, JavaScript, Web Development, Business Analysis, Databases, Technical Architecture, Git, MySQL, Software Development, PHP, JSON, Agile Methodologies, Subversion, Web Services, XHTML, SQL, AJAX, XML, Web Applications, HTML 5, jQuery, Scrum, Eclipse, ASP.NET MVC, Spring, REST, Object Oriented Design, WCF, Tomcat, JIRA, Agile Project Management, OOP, Test Driven Development, Ruby, MVC, Objective-C, Node.js
Education
Boise State University 2005 — 2010
Bachelor of Applied Science (BASc), Computer Science
By the Blue Consulting, LLC July 2010 - Present
Volkswagen of America, Inc July 2010 - Present
Kratos Defense and Security Solutions September 2007 - July 2010
SYS Technologies September 2001 - September 2008
Image Dynamics (acquired by LearningByte International, acquired by DigitalThink) 1980 - 2002
Skills
Program Management, Project Management, Process Improvement, Team Building, Change Management, Software Project..., Management, Training, Strategic Planning, PMP, Requirements Analysis, Team Leadership
Education
California State University-Chico 1972 — 1976
Bachelor of Science (BS), Early Childhood Education and Teaching
UC Santa Cruz September 2008 - June 2015
University of California, Santa Cruz March 2010 - March 2015
Volkswagen of America, Inc June 2014 - September 2014
UC Santa Cruz April 2014 - June 2014
Monterey Bay Aquarium Research Institute (MBARI) June 2009 - September 2009
Brown University June 2007 - September 2007
Skills
Python, C, Matlab, C++, Linux, JavaScript, Databases, Computer Science, Research, LaTeX, Programming
Education
University of California, Santa Cruz 2008 — 2015
Ph.D., Computer Engineering
Brown University 2005 — 2008
ScB, Computer Engineering
Volkswagen of America, Inc 2015 - Present
DAQRI 2013 - 2015
Square Enix NA 2011 - 2013
SmarTek21 2011 - 2011
Seattle Search Group 2010 - 2011
Unique Software Solutions 2008 - 2009
GE Access Distribution 2005 - 2007
Skills
Talent Acquisition, Recruiting, Personnel Management, Employee Relations, Human Resources, Start-ups, Leadership, Applicant Tracking..., Employee Benefits, Project Management, Vendor Management, Temporary Placement, Onboarding, Payroll, Interviews, Management, Benefits Negotiation, SDLC, Process Improvement, Deferred Compensation, HRIS, Business Development, New Hire Orientations, Sourcing, Team Management, Technical Recruiting, Internet Recruiting, Talent Management, Performance Management, Job Descriptions, Program Management, Employee Engagement, Mergers & Acquisitions, Executive Search, Staffing Services, Screening, Screening Resumes, Social Networking, Temporary Staffing, Resume Writing, Employee Training, Employer Branding, Networking
Education
University of the Rockies
Master's Degree
American InterContinental University
Bachelor's Degree
Target March 2014 - Present
Potandon Produce L.L.C. June 2013 - March 2014
Volkswagen of America, Inc April 2012 - August 2012
Skills
Microsoft Office, Management
Education
Webster University
Master’s Degree, Dual Master of Arts in Human Resources Management; Management and Leadership
Brigham Young University - Idaho
Bachelor’s Degree, Communication
Shelley High School
Volkswagen of America, Inc March 2015 - Present
American Accent Training September 2014 - December 2014
Marketing Factory Inc. January 2010 - January 2014
Western Asset Management September 2008 - March 2009
Disney Interactive Studios August 2008 - September 2008
The Walt Disney Pictures National Promotions August 2007 - December 2007
Warner Bros. Animation, Inc. April 2001 - July 2007
Warner Bros. Television January 2007 - April 2007
Sony Pictures Entertainment July 1997 - April 2001
Compex Legal Services March 1996 - May 1997
Skills
Advertising, Strategic Partnerships, Social Media, Television, Marketing Strategy, Market Research, Digital Media, Marketing, Entertainment, Strategy, Sponsorship, E-commerce, New Media, Brand Development, Digital Marketing, Promotions, Social Media Marketing, Film, Online Marketing, Social Networking, Graphic Design, Web Design, Production, Creative Development, Marketing Communications, Media & Entertainment, Creative Problem Solving, Event Planning, Event Management, Analytics, Project Management, Project Planning, Music Industry, Organizational...
Education
New Horizons Computer Learning Center 2009 — 2010
Adobe Certified Expert, Adobe Certified Expert (ACE) Program
Pepperdine University, The George L. Graziadio School of Business and Management 2005 — 2008
MBA, Marketing/Leadership & Managing Organizational Change
University of California, Los Angeles 1998 — 2000
Certificate, Film & Television at UCLA Extension
Berklee College of Music 1990 — 1994
BM, Songwriting/Music Synthesis
Volkswagen of America, Inc May 2014 - Present
Volkswagen of America, Inc April 2011 - May 2014
Volkswagen of America, Inc March 2008 - April 2011
Volvo Cars of North America 2006 - 2008
Skills
Automotive, Sales Operations, Automobile, Customer Satisfaction, Sales Process, Vehicles, Sales Management, Team Building, Profit, Sales, Marketing Strategy, New Business Development, Vehicle Distribution..., Management, Program Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2006 — 2007
Master of Business Administration (MBA), Finance and Marketing, 3.9
Albion College 1996 — 2000
Bachelor of Science (BS), Business/Managerial Economics, 3.8
Perot Systems Project Factory ArchitectVolkswagen Group2008 - Present
Volkswagen of America, Inc 2008 - Present
Education
Bucknell University
Volkswagen of America, Inc April 2013 - Present
Volkswagen of America, Inc August 2011 - Present
Volkswagen of America, Inc March 2008 - August 2011
Volkswagen of America, Inc March 2005 - March 2008
Volkswagen of America, Inc June 2002 - March 2005
Gander Mountain LLC January 2001 - February 2002
Skills
Automotive, Sales, Vehicles, Management, Purchasing, Marketing, Logistics, Parts, Customer Service, Budgets, Dealers, Program Management, Customer Satisfaction
Education
Baker College Business and Corporate Services 2002 — 2008
Bachelors Degree, Marketing/Management
Specs Howard School of Broadcast Arts 1995 — 1996
Communications, Broadcasting/Television
Oakland Community College 1992 — 1995
Associates in Liberal Arts, Mathematics, CAD, English
Volkswagen of America, Inc January 2007 - Present
Volkswagen of America, Inc 2005 - 2007
Volkswagen of America, Inc 2003 - 2005
Volkswagen of America, Inc 2001 - 2003
Mitsubishi Motor Sales North America 1989 - 2001
Skills
Automotive, Vehicles, Automobile, Parts, Management, Operations Management, Business Planning, Sales Management, Customer Retention, Sales, Dealer Management, Automotive Aftermarket, Team Building, Dealers, Continuous Improvement, Warranty, Sales Process, Profit, Customer Satisfaction, Process Improvement, Pricing, Purchasing, Inventory Management, Sales Operations, Forecasting, Competitive Analysis, Negotiation, Strategic Planning, B2B, Dealer Network..., Aftersales, Powertrain, Automotive Repair, Automotive Parts, Fleet Management, Motorsports, Market Planning, Reynolds, Selling, P&L, Automotive Engineering, Parts Ordering, Consulting
Education
California State University-Fullerton 1986 — 1989
BA, Business Administration
Volkswagen of America, Inc May 2008 - Present
Volkswagen of America, Inc April 2005 - May 2008
Belle Tire March 1996 - May 2003
Skills
Automotive, Automobile, Vehicles, Automotive Aftermarket, Parts, Warranty, Audi, Powertrain, Continuous Improvement, Dealer Management, Automotive Design, SAP, Forecasting, Dealers, Customer Retention, Customer Satisfaction, Automotive Engineering, Process Improvement, Automotive Repair, Profit
Education
Baker College of Auburn Hills 2010 — 2014
Bachelor of Business Administration (B.B.A.) In Progress, Management Information Systems, General
Wayne State University 1988 — 1990
Nissan Motor Manufacturing Ltd. December 2014 - Present
Volkswagen of America, Inc March 2013 - December 2014
Volkswagen of America, Inc October 2011 - March 2013
USAF January 2009 - January 2011
5th Combat Communications Group 1999 - 2009
Skills
Logistics, Supply Chain..., Continuous Improvement, SAP MM, Supply Chain Management, Production Planning, Warehouse Management, Lean Operations, Cross-functional Team..., Business Strategy, IT Business Strategy, Business Process..., Business Analysis, Lean Manufacturing, Quality Assurance, SAP R/3, Transportation..., Transportation Planning, Supply Chain, SAP ERP, Process Improvement, Manufacturing, Operations Management, Inventory Management, Automotive, Kaizen, 5S, SAP, Management, Six Sigma, Leadership, Logistics Management, Team Leadership, Value Stream Mapping, Training, Warehousing, Team Building, Project Management
Education
American Military University 2012 — 2014
Transportation and Logistics Management
American Military University 2012 — 2014
Bachelor of Arts (B.A.), Transportation and Logistics Management
Audi of America April 2013 - Present
Volkswagen of America, Inc. February 2007 - April 2013
Volkswagen of America, Inc February 2001 - February 2007
Volkswagen of America, Inc August 1999 - February 2001
Skills
Automotive, Automotive Aftermarket, Vehicles, Customer Satisfaction, Automobile, Sales Operations, Parts, Dealers, Sales, Process Improvement, Customer Retention, Forecasting, Warranty, Finance, Dealer Management, Continuous Improvement, Strategic Planning, Profit, Inventory Management
Education
Baker College Center for Graduate Studies 2003 — 2005
Master of Business Administration (MBA), Business Administration and Management, General
Eastern Illinois University
Southern Illinois University, Carbondale
Vanick Digital September 2013 - Present
Volkswagen of America, Inc March 2012 - September 2013
FedEx Services March 2005 - March 2012
FedEx Services March 2005 - April 2006
SAIC 2003 - 2005
US Army Corps of Engineers 1999 - 2005
Computer Systems Technology July 1999 - March 2003
Computer Systems Technology May 1999 - July 1999
Skills
Troubleshooting, VMware, Active Directory, Security, Windows Server, Servers, Disaster Recovery, System Administration, Solaris, Virtualization, Visio, DNS, Unix, Red Hat Linux, IT Service Management, Operating Systems, Enterprise Architecture, Microsoft Exchange, Windows, Linux, ITIL, VMware ESX, TCP/IP, Integration, Network Administration, Data Center, Software Documentation, IT Management, Hardware, SharePoint, Cisco Technologies, Computer Hardware, XP, Databases, Storage Area Networks, Networking, VPN, IT Operations, Network Security, Technical Support, SAN, DHCP, Firewalls, Windows 7, Citrix, IIS, Routers, Switches, System Deployment, Microsoft Technologies
Education
Austin Peay State University 1995 — 1999
B.S., Computer Science and Information Systems
Chattanooga State Technical Community College 1992 — 1995
A.S., Aviation Management
Volkswagen of America, Inc January 2014 - Present
U.S. Cellular July 2012 - December 2013
Huntington National Bank November 2011 - July 2012
U S Cellular February 2011 - October 2011
Advance Auto Parts May 2007 - February 2011
Symphony Services April 2003 - April 2007
Education
B. M. S. College of Engineering 1994 — 1998
Bachelors of Engineering
Vijaya College 1992 — 1994
PUC
Vijaya High School
SSLC
Volkswagen of America, Inc April 2013 - Present
Volkswagen of America, Inc. October 2010 - March 2013
Volkswagen of America, Inc. 2004 - August 2011
Volkswagen of America, Inc. 1999 - 2004
Audi of America, Inc 1999 - 2004
Volkswagen/Audi of America, Inc. 1996 - 1999
Volkswagen Canada Inc. 1994 - 1996
Skills
Automotive, Parts, Automobile, Vehicles, Product Planning, Product Development, Market Planning, Marketing Strategy, Business Strategy, Strategy Development, Operations Management, Product Management, Strategic Planning, Competitive Analysis, Planning, Automotive Aftermarket
Education
Northwood University 1999 — 2003
BBA, Business Administration
Georgian College 1989 — 1992
Associates, Automotive Business Administration
Baker College Business and Corporate Services
MBA, Leadership
T-Systems North America June 2006 - June 2014
Volkswagen of America, Inc 1984 - 2006
Skills
ITIL, IT Service Management, Outsourcing, IT Outsourcing, IT Strategy, IT Management, Service Delivery, Change Management, Program Management, Service Management, Business Process, IT Operations, Data Center, Cloud Computing, Vendor Management, Incident Management, Sla, Process Improvement, PMO, Business Process...
Education
Baker College Business and Corporate Services 2002 — 2006
Bachelor of Business Administration (B.B.A.), International Leadership and Management, 3.86 Magna Cum Laude
Baker College Business and Corporate Services
Hyundai Kia America Technical Center, Inc. (HATCI) August 2007 - Present
Academy of Art University February 2008 - December 2008
Groupe Renault May 2006 - July 2006
Volkswagen of America, Inc July 2005 - December 2005
Skills
Graphic Design, Illustrator, Logo Design, Adobe Creative Suite, Illustration, Photoshop, Art Direction, Corporate Identity, Graphics, Layout, Modeling, After Effects, Industrial Design, Concept Design, User Experience, Design Strategy, Concept Development, CAD, Experience Design, 3D, Design Thinking, Product Design, Dreamweaver, Interaction Design, Alias Studio Tools, Visual Communication, Rendering, 3D visualization, Sketching
Education
Academy of Art University
Bachelor of Fine Arts (BFA), Car Design
Headz or Tailz Productions January 2015 - Present
Volkswagen of America, Inc March 2013 - February 2014
EPIDEMIK ENTERTAINMENT GROUP April 2008 - April 2013
Skills
Social Media, Microsoft Office, Television, Film, Event Planning, Event Management, Customer Service, Video Production, Photoshop, Social Media Marketing, Microsoft Excel, Social Networking, Advertising, Online Advertising, Marketing
Education
Art Institute of Houston 2014 — 2017
Bachelor of Arts (B.A.), Digital Film and Video Production, 4.0
oliver wendell holmes
Tweddle Group March 2011 - June 2015
Tweddle Group June 2006 - September 2011
Starcom MediaVest Group, formerly GM Planworks July 2004 - June 2006
Volkswagen of America, Inc January 2002 - June 2004
Volkswagen of America, Inc February 2002 - December 2002
Vital International Programs 2000 - 2002
Skills
Project Management, Product Development, Process Improvement, Management, Supply Chain Management, Team Building, Customer Service, Automotive, Continuous Improvement, Business Analysis, Account Management, Product Launch, Media Planning, Cross-functional Team..., Program Management, Microsoft Office, Dealer Network..., Launch Strategies, SharePoint Designer, Coaching, Team Leadership, Leadership, Life-cycle Management, Materials Management, Dealer Programs, Problem Solving, Marketing Strategy, Software Documentation, Strategic Planning, Product Management, New Business Development, Troubleshooting, Business Development, International..., Agile & Waterfall..., Scrum, Time Management, Project Planning, Strategy, Training, Digital Media, Microsoft Excel, Sales
Education
Oakland University 2001 — 2001
Bachelor's degree, Business Management (international focus) and Spanish
The Ohio State University 1997 — 2001
International Relations and Affairs, Spanish
Escuela Cemanahuac 1999 — 1999
Study Abroad through Ohio State
General Motors April 2009 - March 2011
Ford Motor Company April 2008 - December 2008
Volkswagen of America, Inc July 2003 - November 2005
GEDAS USA, Inc, Volkswagen and Audi of America August 2000 - July 2003
Saturn February 1992 - August 2000
Skills
Automotive, Program Management, PMO, Process Improvement, PMP, Visio, Business Analysis, Vendor Management, MS Project, Change Management, ITIL, Project Management, SDLC, Six Sigma, Requirements Analysis, Business Process..., Project Planning, Cross-functional Team..., Business Process, Software Documentation, Analysis, Risk Management, Testing, Competitive Analysis, Budgets, Leadership, Project Portfolio..., Training, System Administration, Management, Requirements Gathering, IT Strategy
Education
Trevecca Nazarene University 1993 — 1994
BA, Management
Baker College of Owosso 1987 — 1989
Associate of Arts (A.A.), Business/Commerce, General
Dell February 2014 - Present
Cognizant July 2009 - January 2014
Volkswagen of America, Inc May 2007 - May 2009
Oracle Corporation November 2004 - February 2007
Skills
Web Services, Requirements Analysis, SQL, SDLC, Agile Methodologies, Salesforce.com..., APEX,VisualForce, Apex Data Loader, Siebel, Oracle Applications, HP QTP, Core Java, JavaScript, Java Applets, Java Enterprise Edition, Software Development, Agile Project Management, SOA
Education
Acharya Nagarjuna University 1997 — 2001
B.Tech, Computer science and Engineering
Volkswagen of America, Inc January 2012 - Present
Automotive Finance Corporation August 2010 - January 2012
General Motors January 2008 - October 2009
General Motors May 2003 - December 2007
GMAC Commercial Finance October 1988 - May 1997
Skills
Risk Management, Commerical lending, Financial Analysis, P + L Management, Financial Management, Business Analysis, Dealer Network..., Commercial Lending, Credit, Managerial Finance, Automotive, Credit Analysis, Customer Retention, Customer Satisfaction, Forecasting, Management, Operations Management, Profit, Sales, Team Building
Education
Baruch College
Bachelor of Business Administration (BBA), Accounting and Finance
Orange Public Schools September 2012 - Present
Orange Public Schools September 2006 - September 2012
Corcoran Consulting January 2002 - September 2009
Volkswagen of America, Inc September 1992 - September 2002
Pepsi-Cola Bristol, CT July 1990 - September 1992
Data Bank USA June 1988 - July 1990
Education
Ball State University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Southern Connecticut State University
Master of Education (M.Ed.)
Volkswagen of America, Inc December 2012 - Present
Chrysler July 2012 - December 2012
Zanini Auto Grup May 2011 - June 2012
COLD HEADING December 2009 - May 2011
ND Industries February 2009 - June 2009
ND Industries July 2007 - December 2008
RMMP TESTLAB Inc November 2005 - July 2007
Control Technique Inc September 2005 - November 2005
Skills
PPAP, Automotive, SPC, Quality Assurance, FMEA, Continuous Improvement, Manufacturing, ISO, TS16949, APQP
Education
1997 — 2002
5 years Engineer's Degree, Machine-Building Technology
Volkswagen of America, Inc January 2014 - Present
Volkswagen of America, Inc June 2010 - December 2013
Volkswagen of America, Inc June 2008 - June 2010
Chrysler Group LLC March 2004 - October 2006
Skills
PPAP, Automotive Engineering, Automotive, APQP, FMEA, DFMEA, Vehicles, TS16949, Powertrain, Kaizen, GD&T, Catia, Supplier Quality, 5S, Manufacturing..., Parts, Toyota Production System, SPC, Poka Yoke, Root Cause Analysis, Automobile, Lean Manufacturing, Continuous Improvement, Teamcenter, Automotive Electronics, TPM, DMAIC, Six Sigma
Education
Baker College of Auburn Hills 2012 — 2016
Bachelor's degree, Business Administration and Management, General
Volkswagen of America, Inc September 2015 - Present
Skills
Java, JavaScript, XML, SQL, JSP, J2EE Application..., Struts, Weblogic, Web Applications, Spring Framework, MySQL, AJAX, PL/SQL
Education
Osmania University 2005 — 2008
Master of Computer Applications (MCA)
Acharya Nagarjuna Vishwavidhyalayamu 2002 — 2005
Bachelor of Science (BSc), Computer Science
Ford Motor Company May 2015 - Present
Ford Motor Company June 2013 - May 2015
Flagstar Bank November 2011 - June 2013
Volkswagen of America, Inc June 2010 - November 2011
Stout Risius Ross March 2010 - June 2010
Best Buy October 2006 - January 2007
Certified Computers April 2004 - April 2005
Skills
Microsoft Office, Microsoft Excel, Customer Service, Project Management, Windows, Microsoft Word, PowerPoint, Troubleshooting, Linux, Change Management, Security, Software Documentation, Windows Server, Windows 7, Active Directory, VPN, Operating Systems, Hardware, Microsoft Exchange, Networking, Citrix
Education
Baker College of Flint 2005 — 2009
B.S, Information Technology and Security
Baker College 2005 — 2008
A.A.S, Computer Information Systems Microsoft
St. Clair County Technical Education Center (TEC) 2004 — 2005
Certificate of Completion, Information Technology
Volkswagen AG September 2013 - Present
Volkswagen of America, Inc July 2011 - August 2013
The Dako Group October 2009 - June 2011
Volkswagen Group of America, Inc. May 2008 - May 2009
Audi AG 2007 - 2008
Skills
Acoustics, Audio Engineering, Sound, Automotive, Automotive Engineering, Sound Design, Engineering, Prototyping, Management, Simulations, Electronics, Agile Project Management, Agile Application...
Education
Fachhochschule Deggendorf 2004 — 2009
ME, Media Technologies, Audio Engineering
Belmont University 2007 — 2007
B.S. Program, Audio Engineering
General Motors April 2015 - Present
HARMAN International February 2013 - September 2014
Volkswagen of America, Inc July 2010 - January 2013
D&M Holdings March 2002 - July 2010
D&M PSS (Boston Acoustics) 2003 - 2010
Onkyo America 2001 - 2001
The Budd Company 1999 - 2001
Yazaki North America 1997 - 1999
United Space Alliance 1996 - 1997
Skills
PPAP, TS16949, APQP, Automotive, FMEA, SPC, Supplier Quality, Lean Manufacturing, Root Cause Analysis, Six Sigma, Continuous Improvement
Education
Tuskegee University 1991 — 1996
Electical Engineering
Mt. Clemens High School 1986 — 1991
Arizona State University
Mt. Clemens High School
Sandy Group, a Division of GP Strategies August 2014 - Present
Sandy Group, a Division of GP Strategies 2012 - Present
Volkswagen of America, Inc 2012 - 2012
Sandy Corporation a division of General Physics Corporation 2008 - 2012
Sandy Corporation a division of General Physics Corporation January 2003 - January 2008
Contact Management Group 1995 - 2003
Skills
Team Building, Customer Satisfaction, Customer Retention, Automotive, Sales Management, Management, New Business Development, Account Management, Negotiation, Sales
Education
Amberton University
MBA, Management
Purdue University
Black Belt, Lean Six Sigma
AlliedPro Financial Services October 2013 - Present
Core-Mark International June 2013 - August 2013
Volkswagen of America, Inc March 2011 - May 2013
Volkswagen of America, Inc February 2006 - March 2011
Skills
Microsoft Excel, Microsoft Word, QuickBooks, Automotive, Vehicles, Automotive Repair, Automobile, Automotive Aftermarket
Education
California State University-Hayward - School of Business and Economics 2012 — 2014
Bachelor of Business Administration (B.B.A.), Accounting, Major GPA: 3.84
Las Positas College 2007 — 2010
3.97
Ryan June 2007 - Present
Pombo Racing July 1998 - Present
Rebel Rock Entertainment January 2015 - August 2015
Freedom Autosports January 2014 - October 2014
Team i-MOTO Racing December 2010 - September 2013
Kinetic Motorsports January 2012 - December 2012
US Army July 2002 - July 2010
Volkswagen of America, Inc January 2008 - December 2009
Skills
Automotive, Customer Service, Operations Management, Microsoft Office, Team Building, Customer Satisfaction, Management, Project Management, Continuous Improvement, Lean Manufacturing, Manufacturing
Education
Brenau University 2007 — 2008
Master of Business Administration (MBA), Accounting
Georgia State University - J. Mack Robinson College of Business 2001 — 2006
Bachelor of Business Administration (BBA), Accounting
Duluth High School 1997 — 2001
Audi of America July 2014 - Present
Volkswagen of America, Inc December 2012 - July 2014
Dulles Automotive July 2012 - November 2012
Triple Canopy April 2011 - August 2012
Skills
Vehicles, Automotive Parts, Automotive Repair, Automotive, Automotive Aftermarket, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Photoshop, Teamwork, Social Media, AutoCAD, Analysis, Financial Analysis, Account Reconciliation, Team Building
Education
Abilene Christian University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Finance, General
Cigna January 2013 - Present
CIGNA April 2011 - December 2012
Volkswagen of America, Inc April 2005 - November 2010
Isuzu Motors America, Inc., PowerTrain Division June 2004 - April 2005
MSX International January 2001 - June 2004
Skills
Call Centers, Vehicles, Business Services, Health Insurance, Parts, Hardware Diagnostics, Quality Assurance, Automotive, Insurance, Customer Satisfaction, Training, System Administration, Claim, Healthcare, Team Leadership, Software Documentation, Process Improvement, Team Building, Customer Service, Policy, Microsoft Office, Analysis, Invoicing, Negotiation, Medicare, Time Management, Employee Benefits
Education
Ferris State University 1996 — 2001
B.S. Degree, Automotive and Heavy Equipment Management
Ferris State University 1996 — 2000
A.A.S. Degree, Automotive Service Technology
Academy of Art University 2010 — 2010
none, Industrial Design
College for Creative Studies 2008 — 2009
none, Transportation Design
Oakland Community College 2007 — 2008
none, Art, Design
Baker College of Auburn Hills 2004 — 2006
none, Vehicle Design Technology
Dick Hannah Kia April 2014 - November 2014
Storywoods Automotive Consulting January 2013 - February 2014
Audi of America 2002 - August 2012
Volkswagen of America, Inc February 2002 - August 2002
Volvo Car Corporation October 1997 - February 2001
Volvo Car Corporation January 1986 - October 1997
Volvo Car Corporation January 1985 - December 1986
Volvo Car Corporation June 1983 - October 1985
Skills
Fixed Opperations, Sales, Automobile, Training, Automotive, Vehicles, Customer Satisfaction, Customer Service, Team Building, Technical Recruiting, Strategy, Management, Product Development, Lean Manufacturing, Sales Operations, Leadership, Customer Retention, Automotive Aftermarket, Profit, Account Management, Sales Management, Sales Process, Dealers, Retail, Warranty, Pricing, Marketing, Operations Management, Inventory Management, Purchasing, Cross-functional Team..., Continuous Improvement, Parts, Negotiation, Aftersales, New Business Development, Process Improvement, Forecasting, Manufacturing, Business Planning, Six Sigma, Selling, Team Leadership, Business Strategy, Fleet Management, Competitive Analysis, CRM, Cross, Consulting, Marketing Strategy
Education
Ramapo College of NJ 1976 — 1978
Bachelor of Arts (B.A.), Environmental Studies
Bergen Community College 1974 — 1976
Associate's degree, Business Administration, Management and Operations
Volkswagen of America, Inc June 2010 - December 2010
Education
Art Center College of Design 2006 — 2011
Bachelor of Science (BS), transportation design
Volkswagen of America, Inc
Skills
Automotive, Customer Satisfaction, Customer Service, Inventory Management, Process Improvement, Team Building, Social Networking, Leadership, Training, Strategic Planning, Microsoft Excel, Troubleshooting, Event Planning
Education
ITT Technical Institute-Chattanooga
Network and System Administration/Administrator
Navistar Inc June 2011 - Present
Volkswagen of America, Inc November 2004 - June 2010
Volkswagen of America, Inc November 2004 - April 2006
Skills
Six Sigma, Continuous Improvement, Automotive, Root Cause Analysis, Automotive Engineering, PPAP, Powertrain, FMEA, Vehicles, Value Stream Mapping, Kaizen, 5S, APQP, SPC, Lean Manufacturing
Education
Baker College of Auburn Hills
Business Administration and Management, General
Volkswagen of America, Inc October 2012 - Present
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, C++ Language, Borland Delphi, Catia, Autodesk Software, English, ANSYS, FEM analysis, Visio, Project Management, Investment Management
Education
Technische Universität Ilmenau 2009 — 2014
Philipp-Melanchthon Gymnasium Gerstungen 2001 — 2009
Highschool Diploma ('Abitur'), 1.6
Volkswagen of America, Inc September 2011 - Present
Skills
Powertrain, Automobile, Automotive Aftermarket, Process Improvement, FMEA, Forecasting, Automotive Engineering, Profit, Cross-functional Team..., Dealers, Customer Satisfaction, Dealer Management, Budgets, Strategic Planning, Automotive Repair, SAP, Supply Chain
Education
Baker College Business and Corporate Services
American Honda Motor Company, Inc. October 2014 - Present
Volkswagen of America, Inc June 1984 - August 1986
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint
Education
University of Phoenix 2003 — 2004
Master of Business Administration (M.B.A.), Accounting and Finance
California State University-Chico 1980 — 1984
Bachelor's Degree, Industrial Technology/Business, 3.5
Volkswagen of America, Inc April 2008 - Present
Volkswagen of America, Inc February 2003 - Present
The Suburban Collection January 2000 - December 2002
Skills
Automotive, Vehicles, Warranty, Automotive Repair
Education
Redford Union High School 1996 — 1999
Baker College of Auburn Hills
Mattel January 2013 - Present
Mattel May 2004 - January 2013
Honda R&D Americas, Inc May 2003 - September 2003
Volkswagen of America, Inc May 2002 - August 2002
Skills
Industrial Design, Concept Design, Product Design, Concept Development, Product Development, Automotive Design, Automotive Aftermarket, Automotive Restoration, Team Management, Building World Class..., Photoshop, Illustrator, Sketching, Rendering, Travel
Education
Art Center College of Design
Bachelor of Science (B.S.), Transportation Design
Volkswagen of America, Inc 1998 - 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word
Education
Baker College Business and Corporate Services 2008 — 2010
Bachelor's degree, Business Administration and Management, General