VoltDelta Company
Industry: IT service management company
DescriptionFounded: 1950 Subsidiaries: Volt Delta International Limited, LSSi Data Corp, Volt Delta International Pte, Ltd., Volt Delta International B.V. Parent organization: ZephyrTel, Inc.FeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee outside Moved, closed, or was never hereReportVolt Delta Resources LLCWebsiteDirections Saved (0) Saved Save Financial consultant in New York City, New York Address: 560 Lexington Ave # 14, New York, NY 10022 Phone: (212) 827-2600Website: : : Place name: : Category: : : Hours: : Website: http://voltdelta.com/ Category: Financial consultant Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Volt Delta Resources LLC Posting publicly on the Web Write a review Reviews Be the first to review
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VoltDelta Employees
Panasonic Avionics Corporation July 2014 - Present
VoltDelta September 2005 - November 2013
Black Box Network Services January 2003 - September 2005
Ericsson July 2000 - August 2002
Ericsson May 1988 - June 2000
GTE Automatic Electric March 1981 - May 1988
Skills
System Integration..., Test Execution, Performance Testing, User Acceptance Testing, Testing, Test Management, Test Planning, Quality Center, Software Quality..., Regression Testing, Integration Testing, Manual Testing, Integration, ClearQuest, Visio, Unix, Software Project..., Defect Tracking, SDLC, Requirements Analysis, Linux, System Testing, Quality Assurance, Agile Methodologies, Software Documentation
Education
University of Illinois at Chicago 1976 — 1981
Bachelor's degree, Computer and Information Syetem
VoltDelta September 2013 - Present
Surewest Foundation 2012 - September 2013
SureWest Communications April 2007 - September 2013
Child Abuse Prevention Center 2012 - 2013
SureWest Communications March 2005 - March 2007
SureWest Communications December 2003 - March 2005
Skills
Telecommunications, Wireless, IPTV, Call Centers, Process Improvement, Managed Services, VoIP, Operations Management, Broadband, DSL, Telephony, Forecasting, Software Documentation, Ethernet, Troubleshooting, IP, MPLS, Product Management, Network Design, Computer Network..., Cross-functional Team..., Vendor Management, Project Management, Team Building, Business Analysis, Management, Program Management, Project Planning, Leadership, Strategic Planning, Customer Service, Direct Sales, Team Leadership, Integration, Microsoft Office, Data Center, Solution Selling, Customer Retention, SIP, Fiber Optics, WAN, Networking, Mobile Devices, Network Architecture, Network Engineering, Cisco Technologies, Optical Fiber, LAN-WAN, Switches, Internet Services
Education
California State University-Sacramento 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
DeVry University-California 1997 — 2000
Bachelor of Science (B.S.), Telecommunications Management
VoltDelta January 2013 - February 2015
VoltDelta October 2010 - January 2013
Volt Delta November 2000 - October 2010
Rockwell Collins 1997 - 2000
Skills
Testing, Quality Assurance, Telecommunications, Integration, System Testing, VoIP, Project Management, Unix, TCP/IP, Vendor Management, Software Documentation, Quality Control, Procurement, Cross-functional Team..., Visio, Systems Engineering, Technical Support, IT Management, Windows, Requirements Analysis, Linux, Computer Hardware, Agile Methodologies, Customer Support, Billing Systems, Software Installation, Product Management, Test Planning, Data Center, Troubleshooting, PCI DSS, Vulnerability Scanning, Vulnerability and Patch..., Cyber-security, SIEM, Managed Security..., Vulnerability Risk..., Computer Security..., Security, Management, IP
Education
California State Polytechnic University-Pomona 1994 — 2004
Technology and Operations Management
inContact February 2015 - Present
VoltDelta June 2013 - February 2015
Genesys April 2011 - May 2013
Oracle July 2010 - April 2011
George Mason University November 2008 - June 2010
T-Mobile July 2004 - August 2008
Skills
Campaign Design, Social Media Marketing, Message Development, Account Management, SaaS, Cloud Applications, Direct Sales, Sales, Solution Selling, Enterprise Software, Wireless, Selling, B2B, Leadership, Cold Calling, Sales Operations, CRM, Cross-functional Team..., Campaigns, Sales Management, Competitive Analysis, Strategic Partnerships, Training, Professional Services, Sales Process, Salesforce.com, Telecommunications, Cloud Computing, Management, Go-to-market Strategy, Business Development, Lead Generation
Education
George Mason University 2006 — 2010
Individualized Studies, Economics, Environmental Science and Policy, Government
salesforce.com April 2014 - Present
VoltDelta December 2012 - March 2014
Sykes formerly ICT Group September 2000 - December 2012
Comlinx April 1998 - September 2000
AT&T Bell Labs June 1993 - July 1997
AT&T Microelectronics June 1993 - August 1994
Telecom Analysis Systems December 1987 - June 1993
Skills
Telecommunications, Infrastructure..., IVR, Call Center, BPO, Contact Centers, Workforce Management, CTI, Avaya, Customer Experience, Vendor Management, Telephony, ACD, Inbound Marketing, Unified Communications, VoIP, CRM, Service Delivery, SMS, Software Design, Cloud-based, RightNow, eGain, VXML, Social Media, Red Hat Linux, Apache, MySQL, PHP, Databases, Project Management, Product Development, Call Centers, Management, Software Documentation, Leadership, Start-ups, Business Intelligence, Wireless, Cloud Computing, Networking, Security, Business Process, Professional Services, Analytics, Outsourcing, Mobile Applications, SaaS, Information Technology
Education
University of Phoenix 2003 — 2005
Masters, Business / Technology Mgmt
Devry University 1984 — 1987
Bachelor of Science, EET, Electronics, Electrical Engineering, Physics, Technical Writing
VoltDelta 2009 - Present
VoltDelta 1995 - 2009
Skills
Worked on HP Server..., Billing Systems, Call Center, VoIP, IVR, Telecommunications, Series, Telephony, Call Centers, Data Center, Software Installation, Customer Support, Quality Assurance, IT Management, Computer Hardware, Product Management, Integration, Windows, Visio, TCP/IP, Troubleshooting, Active Directory, Networking, Testing, Technical Support, IP, Unix, Software Documentation, Vendor Management
Education
OJT/Microsoft Courses
Coastline Community College
VoltDelta August 2015 - Present
Interactive Intelligence August 2013 - July 2015
ChaCha October 2012 - February 2013
Ontario Systems August 2009 - October 2012
Ontario Systems March 2008 - August 2009
Sallie Mae 2002 - 2008
Skills
Process Improvement, Cross-functional Team..., Program Management, Process Engineering, Strategic Planning, Customer Relations, Contract Negotiations, Strategic Partnerships, Development Management, New Business Development, Business Planning, Offshore Management, Executive Management, Customer Value..., Product Strategy, SDLC, SaaS, Leadership, IT Strategy, Product Management, Business Analysis, Customer Service, Business Development, Team Building, Business Intelligence, Start-ups, Management, Vendor Management, Contract Negotiation, Integration, Business Relationship..., Global Business..., Collaborative Leadership, Influential Communicator, Interpersonal..., Market Research, Strategic Alliances, Strategic Negotiations
Education
Purdue University
Bachelor's degree, Information Technology
MIT Sloan School of Management
Executive Education, Finanance for the Technical Executive
Five9 October 2011 - Present
VoltDelta 2009 - October 2011
Transera Inc. July 2008 - April 2009
Verizon Business December 2006 - July 2008
Maron Structure Technologies January 2002 - December 2006
Lucent Technologies 1999 - 2001
Skills
Consulting, SaaS, VoIP, Software, Solution Selling, Sales, Managed Services, Sales Management, Professional Services, Unified Communications, Management, Outsourcing, Networking, Business Intelligence, Call Centers, New Business Development, Pre-sales, Key Account Management, Enterprise Software
Education
University of Notre Dame 1992 — 1996
BA, English & Computer Applications
Nesco IT Project Manager February 2015 - May 2015
VoltDelta 2007 - December 2014
Volt Delta December 2004 - December 2006
Nortel Networks 2000 - 2004
Nortel Networks 1998 - 2000
Nortel Networks 1997 - 1998
Nortel Networks 1994 - 1996
Frontier Communications 1993 - 1994
Nortel Networks 1990 - 1993
Computer Consoles Inc 1990 - 1993
Skills
Project Management, Telecommunications, Unix, IVR, Telephony, Integration, VoIP, Vendor Management, IP, Wireless, TCP/IP, Testing, Call Centers, SIP, Strategic Partnerships, Product Management, Cross-functional Team..., Management, Process Improvement, Troubleshooting, Team Leadership, Leadership, Training, Managed Services, Customer Service, Teacher Training
Education
VoltDelta Resources Corporate Quality Organization
Six Sigma Yellow Belt, Volt Delta Six Sigma Black Belt
Excel Partnership
ISO 9001:2000, Certified ISO 9001:2000 Internal Auditor
Rochester Institute of Technology
Network Management, Telecommunications Management
Rochester Institute of Technology
Data Communications Certification, Telecommunications Management
Rochester Institute of Technology
Voice Communications Certification, Telecommunications Management
Project management training by Harold Kerzner, PH.D. G
Project Management, Systems approach to planning scheduling and controlling
Spencerport Continuing Education
Electrical/Electronics Maintenance and Repair Technology
VoltDelta January 2004 - November 2013
Nortel Networks January 1995 - December 2003
Bell Northern Research January 1992 - December 1994
Voice and Data Systems, Inc. January 1991 - December 1991
Philips Electronics January 1987 - December 1990
Micom/Philips January 1981 - December 1986
Skills
Speech Technology, Software Development, Software Project..., Telecommunications, TCP/IP, Scientific Applications, Digital Signal..., Software Design, Agile Methodologies, Unix, C++, C#, Object Oriented Design, Software Engineering, Linux, Scrum, C, Integration, Embedded Software
Education
University of Waterloo 1977 — 1979
Master of Science (M.Sc.), Computer Science
McGill University 1974 — 1977
Bachelor of Science (B.Sc.), Mathematics and Computer Science, Great Distinction
Digital Segment June 2010 - Present
SpeakSoft April 2009 - May 2010
VoltDelta December 2006 - May 2009
DataServ, division of VoltDelta January 2002 - December 2006
Go2 January 2000 - January 2002
Sprint PCS July 1998 - January 2000
Computer Science Corporation July 1992 - August 1996
Skills
New Business Development, Corporate Development, Digital Marketing, Mobile Marketing, Product Development, Executive Management, P&L Management, Database Marketing, M&A experience, M&A due diligence, Email Marketing, Marketing Management, Wireless Services, Business Strategy, B2B Marketing, Sales Management, Team Leadership, Start-ups, Lead Generation, Mobile, Telecommunications, Strategic Partnerships, Strategy Development, Marketing Strategy, Direct Marketing, Go-to-market Strategy, Customer Acquisition, Digital Media, Business Planning, Product Strategy, Multi-channel Marketing, Contract Negotiations, Online Marketing, Strategic Planning, SEM, Digital Strategy, P&L responsibility, Alliances, Mergers, International Business, Mobile Internet, Strategy, Mobile Devices, Product Management, Due Diligence, Business Development, Mobile Applications, Entrepreneurship, Online Advertising, Sales Process
Education
University of Michigan - Stephen M. Ross School of Business 1996 — 1998
MBA
Johns Hopkins University 1993 — 1995
MS
University of North Carolina - Chapel Hill 1988 — 1992
BA
Chardan Publishing August 2014 - Present
Justian Designs 2004 - Present
Justian Travels September 2012 - Present
Justian Enterprises Inc November 2013 - Present
VoltDelta March 2005 - February 2013
LSSiDATA March 2005 - February 2013
Sisters For Your Journey (non-profit) November 2010 - March 2011
J. Reckner Associates 2000 - 2005
J. Reckner Associates 2000 - 2005
Skills
Graphic Design, Web Design, Marketing Communications, HTML + CSS, Photoshop, Dreamweaver, Illustrator, Social Media Marketing, Branding & Identity, Project Management, Department Budgeting, Travel Planning, Small Business Marketing, HTML, Brochures, Logo Design, Trade Shows, Newsletters, Corporate Branding, Digital Marketing, Layout, Facebook, Graphics, Creative Direction, Collateral, Brand Awareness, B2B Marketing, Web Marketing, Marketing, Brand Development, Product Development, Start-ups, Marketing Strategy, Direct Marketing, Advertising, Email Marketing, Online Marketing, Social Networking, Brand Management, Website Development, Copywriting, Creative Services, Publishing, Publicity, Editing, Adobe Creative Suite, SEO, Lead Generation, Social Media, Public Speaking
Education
Philadelphia University 1990 — 1994
BS, Marketing
Philadelphia High School For Girls 1986 — 1990
Bachelor of Science (B.S.), Academic Preparatory
Xerox December 2014 - Present
Mindex August 2010 - Present
VoltDelta January 2007 - August 2010
VoltDelta August 2004 - November 2006
Nortel Networks January 1989 - August 2004
Harris/Scientific Calculations January 1984 - January 1989
Skills
Telecommunications, Java, Testing, SQL Server, Visual Basic, Unix, SQL, XML, Linux, Windows, Microsoft SQL Server, Technical Writing, Technical Support, Oracle, Integration, Agile Methodologies, TCP/IP, Databases, SDLC
Education
Finger Lakes Community College 1989 — 1991
A.A.S., Data Processing
The Talent Studios June 2011 - Present
Walker Talent Group March 2008 - June 2011
Deloitte & Touche LLP March 2005 - March 2008
VoltDelta May 2002 - March 2005
go2 May 2000 - May 2002
Microstrategy March 1999 - May 2000
General Electric Supply August 1997 - March 1999
Education
University of Southern California - Marshall School of Business 2002 — 2005
MBA, Finance
University of California, Berkeley 1993 — 1997
BA, Economics
Eastern High School
LSSiDATA August 2012 - Present
JVS 2009 - 2012
Lumity 2007 - 2009
National Able Network 2003 - 2007
Motorola Corporation 1998 - 2003
Frontier Communications 1994 - 1998
VoltDelta 1992 - 1994
Computer Consoles Inc 1988 - 1992
Computer Consoles Inc 1984 - 1988
Arthur Andersen & Co 1981 - 1984
Skills
Business Development, Product Management, Strategy, Competitive Analysis, Strategic Planning, Program Management, Non-profits, Team Building, Fundraising, Public Speaking, Budget, Change Management, Project Management, Marketing Strategy, Organizational..., Training, Coaching, Marketing, Social Media, Program Development, Budgets, Management, Business Strategy, Leadership Development, Team Leadership
Education
State University of New York College at Oswego
Bachelor's Degree, Accounting, Economics, Business Admin
University of Rochester - William E. Simon Graduate School of Business Administration
MBA, Finance and Marketing
Certified Public Accountant
FlatRate Moving April 2012 - Present
A-1 First Class-Viking Moving & Storage, Inc. November 2009 - September 2011
VoltDelta April 2009 - October 2009
Alvarez and Marsal March 2008 - March 2009
Milrose Consultants, Inc. March 2006 - February 2008
MIZUHO TRUST & BANKING CO. (USA) October 2005 - March 2006
Maritz Corporate Travel January 2000 - April 2005
Applied Graphics Technologies January 1998 - July 2000
COUNTRY FLOORS, INC May 1994 - December 1997
Skills
Budgeting, Financial Reporting, Accounting, SOX, Excel, Reconciliation, Financial Analysis, Forecasting, General Ledger, Variance Analysis, Financial Accounting, Business Planning, Account Reconciliation, Budgets, Outlook, Journal Entries, Process Improvement, Auditing, Analysis, Accounts Receivable, Accounts Payable
Education
Baruch College, City University of New York (CUNY)
M.B.A., Finance & Computer Information Systems
S.U.N.Y./College @ Old Westbury 1990 — 1993
B.S., Accounting
VoltDelta June 2015 - Present
Leaders in Channel Partner Management & Consulting in the Portland, Oregon Area 2015 - Present
inContact February 2015 - May 2015
Xerox Corporation February 2008 - February 2015
Fax City/Mr Copy May 2005 - February 2008
Xerox January 2000 - May 2005
Skills
Managed Print Services, Variable Data Printing, Solution Selling, Managed Services, Customer Service, Problem Solving, Customer Relations, Digital Printing, Team Building, Microsoft Office, Network Administration, Excel, Photoshop, Word, Windows, Illustrator, PowerPoint, Channel, Microsoft Excel, Troubleshooting, Microsoft Word, Document Management, Account Management, Cold Calling, Cold Calling Experience, Management, Selling, Sales, Networking, Direct Sales, Multi-channel Marketing, Channel Partners, Sales Process, Business Planning, Salesforce.com, B2B, Sales Presentations, SaaS, Strategic Partnerships, Professional Services, Product Marketing, Leadership, Team Leadership, Marketing, CRM, New Business Development, Sales Management, Sales Operations
Education
Oregon State University 1989 — 1992
Bachelor of Science (B.S.), Political Science and Government
Linn Benton Community College 1987 — 1989
Associate's degree, General Studies
VoltDelta August 2015 - Present
AppzDev LLC. January 2010 - Present
Windstream February 2015 - August 2015
Windstream November 2013 - February 2015
Sonnar September 2001 - June 2008
Tecniflex 1998 - 2001
Skills
Web Development, Web Design, Mobile Applications, Managed Services, Professional Services, Marketing, Social Media Marketing, Sales, Web Marketing, Website Development, Solution Selling, Marketing Strategy, Lead Generation, VoIP, Online Marketing, Management, SEO, B2B, Direct Sales, Web Applications, Email Marketing, Strategic Partnerships, Salesforce.com, Strategic Planning, iPhone development, Web, Market Planning, Online Video, Audio Conferencing, File Sharing, Managed Hosting, Cloud Computing, Business Development, SaaS, Channel Partners, Strategy, Enterprise Software, Telecommunications, Sales Management
Education
Evangel University
Management/Marketing
Noble Systems September 2012 - Present
Mindshare Technologies January 2011 - September 2012
Satmetrix Systems June 2010 - January 2011
VoltDelta March 2009 - June 2010
Transera 2008 - 2009
inContact 2007 - 2008
Black Box Network Services 2006 - 2007
Aspect Software 1999 - 2005
Expanets 1993 - 1999
PacTel Meridian Systems (Division of Nortel) 1991 - 1993
Skills
Contact Center..., Contact Center..., Customer Experience, Collections, Customer Service..., Call Centers, Telecommunications, Business Strategy, Team Leadership, Team Management, Change Management, Teamwork, Cultural Transformation, Lead Generation, CRM, Sales Operations, Cloud Computing, Enterprise Software, Management, Telephony, Sales Process, B2B, Managed Services, Leading Organizational..., Inside Sales, Salesforce.com
Education
Stony Brook University 1984 — 1986
BA, Political Science and Business
Los Angeles County Fire Department Desktop Support TechnicianKaiser PermanenteMarch 2015 - August 2015
Mission Hospital March 2014 - August 2014
Anixter October 2013 - January 2014
Jackin the Box April 2011 - March 2012
Medal Media Productions August 2003 - February 2011
Dimension Data 2006 - 2007
VoltDelta December 1997 - September 2005
US Navy March 1987 - February 1990
Skills
Field Technicians, Computer Hardware, Software Installation, Router Configuration, Equipment Repair, Network Programming, Hard Drives, Data Center, Database Administration, Customer Support, Shipping Systems, Technical Support, Billing Systems, Windows, Analysis, Cat5e, PC Anywhere, Microsoft Office, DVD Architect, Video Editing, Outlook, Drive Test, Customer Service, Testing, Quality Assurance, Databases, Help Desk Support, Hardware Installation, PC building, Computer Repair, Computer Maintenance, Computer Operations, Virus Removal, Tape Backup, Software Updates, RDP, Electronics Repair, Routers, Windows 7, Windows XP, Wireless Networking, Printers
Education
New Horizons CLC Anaheim, CA 2013 — 2013
Comptia A+ and Comptia Network+ Certificate, Information Technology
Southern California Institute of Technology 1996 — 1997
Certificate, Electrical and Electronics Engineering
Buena Park High School 1980 — 1982
General, High School Diplomas
Mindex February 2014 - Present
VoltDelta August 2005 - November 2013
Nortel Networks 1999 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Public Speaking, HTML, C++, Java, Management, Quality Assurance
Education
Rochester Institute of Technology 1996 — 1999
Bachelor's degree, Telecommunication Engineering Technology
PNC June 2015 - Present
Steel City Vets October 2010 - Present
AAA East Central March 2013 - June 2015
EFI January 2011 - March 2013
K&L Gates May 2009 - January 2011
Buchanan Ingersoll November 2008 - May 2009
VoltDelta September 2008 - November 2008
Del Monte Foods January 2008 - September 2008
US Army August 2006 - January 2008
US Army June 1999 - December 2007
Skills
Active Directory, Networking, Servers, Troubleshooting, Blackberry Enterprise..., Citrix, Mobile Devices, Security, iPhone, Software Documentation, Network Design, Disaster Recovery, Computer Hardware, Help Desk Support, Android, Public Speaking, DNS, Technical Training, Fundraising, Windows Server, Visio, Veterans, Software Installation, Training, Non-profits, Windows 7, Hardware, DHCP, Program Management, Nonprofits, Non-profit Development, Non-profit Events, System Administration, Testing, Information Technology, SharePoint, Atlassian JIRA, Technical Documentation, VMware, WebEx, Non-profit..., Confluence, Access, Databases, Blackberry, SCCM, Non-profit Board..., PC Networking, Non-profit Experience, Awesomeness
Education
Leadership Pittsburgh, INC - Community Leadership Course for Veterans 2015 — 2015
Robert Morris University 2008 — 2011
BS
Pequea Valley High School 1996 — 1999
High School Diploma
VoltDelta November 2009 - Present
VoltDelta September 2007 - November 2009
VoltDelta April 2005 - September 2007
Pfizer August 2001 - April 2005
Skills
Testing, Visio, SDLC, Quality Assurance, Agile Methodologies, Integration, Software Project..., Telecommunications, Microsoft SQL Server, Requirements Analysis, Software Quality..., Data Warehousing, Microsoft CRM, Process Improvement, Software Documentation, Unix
Education
Louisiana State University 1999 — 2001
MS, Engineering Science
VoltDelta June 2009 - December 2014
VoltDelta November 2004 - June 2009
VoltDelta December 1998 - November 2004
Maintech, Incorporated April 1995 - December 1998
Maintech, Incorporated January 1993 - April 1995
Skills
Telecommunications, Call Centers, Strategic Partnerships, Telephony, Call Center, VoIP, Vendor Management, Unified Communications, IP, IVR, Managed Services, Mobile Devices, Solution Selling, Go-to-market Strategy, Wireless, Data Center, Product Management, SaaS, Professional Services, Integration, Cloud Computing, Billing Systems, Management, Team Leadership, Program Management, Project Management, Troubleshooting, CRM, Leadership, Strategy, Cross-functional Team..., Account Management, Service Delivery, Process Improvement, Strategic Planning, Networking, Business Development, Consulting, Business Process
Education
University of California, Santa Barbara
Bachelor's degree, Business/Managerial Economics
JPhillips Consulting March 2014 - Present
VoltDelta September 2013 - March 2014
Performance Technology Partners June 2012 - September 2013
Avaya December 2009 - June 2012
Verizon Business December 2008 - December 2009
Nuance 2003 - November 2008
Avaya July 1998 - October 2003
PGi October 1989 - July 1998
Skills
Cloud based solution..., Go-to-market Strategy, Account Management, Call Center, Sales Enablement, CTI, Sales Process, Channel Partners, Partner Management, Sales Management, Business Alliances, Strategic Partnerships, New Business Development, Product Management, SIP, Product Marketing, Hosted Services, Channel Sales, Solution Selling, Cloud Computing, Sales Operations, Start-ups, CRM, Selling, Business Development, Call Centers, Sales, Strategy, B2B, Mobile Devices, Integration, Networking, Business Intelligence, Management, ACD, Workforce Management, Software Industry, Cisco Technologies, Genesys, Consulting, Analytics, Professional Services, Unified Communications, Direct Sales, SaaS, Managed Services, Telecommunications, VoIP, Enterprise Software, IVR
Education
St. Petersburg College
The Mortensen Group - California Escrow Services July 2015 - Present
Influence Church May 2015 - Present
Balboa Management Group April 2015 - July 2015
VoltDelta April 2005 - December 2014
VoltDelta 2003 - 2004
VoltDelta 2001 - 2003
IBM Global Services 1999 - 2000
IBM Global Services 1999 - 2000
IBM Global Services October 1996 - October 1999
Nationwide Insurance - Colonial Insurance August 1993 - October 1996
Skills
SOX Compliance, SOX 404, Software Documentation, Document Drafting, Document Management, Business Process..., Business Analysis, Reporting & Analysis, Quality Assurance, Data Analysis, Analytic Problem Solving, Risk Analysis, Communication, Management, Organization Skills, Tech-savvy, Microsoft SQL Server, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft Project, SharePoint, Software Installation, Training, Change Management, Customer Satisfaction, Team Building, Integration, Root Cause Analysis, Mentoring, Databases, Testing, Vendor Management, IT Management, Project Management, Technical Support, Data Center, Telecommunications, Customer Service, SDLC, Visio, Networking, Disaster Recovery, Managed Services, Call Centers, Troubleshooting, Hardware, Leadership, Interpersonal..., Quantitative Analytics
Education
IT University
Certifications, Advanced Microsoft Office 2010 Suite: specializing in Excel, Word, Access & Publisher In progress: M
New Horizons
IT - Microsoft Office Applications
Golden West College 1983 — 1984
Real Estate
Cypress College 1980 — 1982
Business
Aon Hewitt May 2013 - Present
VoltDelta January 2005 - May 2013
Mentor 4 September 2004 - December 2004
Choice Communications November 2003 - July 2004
Adecco Staffing, USA August 2001 - June 2002
Yoh, A Day & Zimmermann Company September 1993 - September 2000
Skills
Technical Recruiting, Employee Relations, Applicant Tracking..., Talent Acquisition, Recruiting, Vendor Management, Call Centers, Executive Management, Sourcing, Interviews, Business Development, Performance Management, Human Resources, Training, Temporary Placement, Benefits Negotiation, Screening, Management
Education
Bryant & Stratton 1985 — 1986
Volt Information Sciences October 2008 - September 2014
Volt Consulting Group April 2011 - September 2011
VoltDelta December 2006 - September 2008
VoltDelta May 2002 - December 2006
VoltDelta September 2001 - May 2002
Telcordia 2000 - 2001
Telcordia 1998 - 2000
Skills
Business Process..., Program Management, Team Leadership, Quality Management, Performance Management, Project Management, Customer Experience, Continuous Improvement, Leadership, ISO, Six Sigma, Management, PMP, Process Improvement, Team Building, PMO, Telecommunications, Training, Executive Management, Strategy, Team Management, Management Consulting, Business Process, Project Planning, Risk Management, Resource Management, Consulting, Operational Excellence, Operations Management, Change Management, Call Centers, Lean Manufacturing, Quality Assurance, Cross-functional Team..., Process Engineering, Project Portfolio..., Organizational..., Analysis, Iso 9000, Supply Chain Consulting, Vendor Management, Performance Improvement, Customer Satisfaction, Business Strategy, Strategic Leadership, Corporate Social..., Sustainability, Standards Compliance, SDLC
Education
Fordham University 1993 — 1995
Master's Degree, Business - Education & Training
Concordia College 1991 — 1993
BS, Business Admin
M-GO a joint venture of Technicolor & Dreamworks November 2013 - Present
Dex Media August 2011 - November 2013
IBM (acquired, BigFix July 2010) February 2007 - August 2011
j2 Global Communications September 2006 - February 2007
Symantec January 2005 - September 2006
Symantec June 2004 - January 2005
Symantec April 2004 - June 2004
VoltDelta October 2003 - March 2004
Skills
Linux, Java, XML, Agile Methodologies, SQL, C++, JavaScript, Software Development, REST, HTML, Microsoft SQL Server, Ruby, PHP, jQuery, Databases, Unix, C, Subversion, Cloud Computing, Software Engineering, Apache, Spring, Distributed Systems, Test Automation, Android Development, Shell Scripting, Enterprise Software, Perforce, Win32 API, MVC, InstallShield, Visual Studio, Eclipse, Android
Education
University of California, Los Angeles 1999 — 2003
BS, Computer Science
Torrance High School 1995 — 1999
Panasonic Avionics Corporation July 2013 - Present
VoltDelta September 1992 - March 2010
Fujitsu Business Communications Systems June 1980 - April 1991
Bell Laboratories March 1979 - June 1980
Skills
Telephony, Mobile Devices, VoIP, Telecommunications, IP, Project Management, Product Development, Testing, Integration, System Architecture, Product Management, Agile Project Management, Managed Services, Software Development, Call Centers, Management, Systems Analysis
Education
DePaul University 1983 — 1984
Master's degree, Computer Science
Missouri Institute of Technology 1979 — 1982
BS, Electrical and Electronics Engineering
Votre Vu 2012 - 2013
VoltDelta 2006 - May 2010
VoltDelta March 2006 - January 2007
VoltDelta, LLC December 2005 - March 2006
VoltDelta, LLC December 2004 - December 2005
VoltDelta, LLC November 2003 - November 2004
Nordstrom 1994 - 2003
Technology Consulting Services 1992 - 1994
GTE 1989 - 1992
Skills
Rollout, PMP, PMO, Telecommunications, Deployment, Project Implementation, Integration, Testing, SOX, IVR, Project Plans, SOW, CTI, Performance Metrics, MS Project, TL9000, Call Center, Hosted Services, Telephony, Release Management, Exceed, PMI, Product Testing, Field Support, Deliverables, Workforce Management, Vendor Management, Product Integration, Production Support, Visio, Software Documentation, Customer Satisfaction, Technical Documentation, Billing Systems, SDLC, Technology Solutions, Project Planning, IT Management, Customer Focus, Wireline, Service Providers, Acceptance, Resource Management, Business Process..., Project Management, Software Installation, Managed Services, VoIP, Service Delivery, Cross-functional Team...
Education
California State University-Long Beach 1979 — 1986
BA, Speech Communication -Organizational Communication
California State University-Long Beach
Bachelor of Arts
VoltDelta May 2006 - Present
Telenity, Inc. 2001 - 2006
WindStream Communications 1999 - 2000
AT&T Wireless 1992 - 2000
Skills
Telecommunications, Business Strategy, Business Development, Strategy, Cloud Computing, Direct Sales, Sales Management, CRM, iOS, Android, Social Media, Building Strong..., Global Team Leadership, Strategic Sales, Team Leadership, Six Sigma, Behavioral Interviewing, Emotional Intelligence, Negotiation, Mobile Technology, SaaS, Business Case..., Market Trends, Opportunity Assessment, ROI Optimization, Revenue Growth..., Global Channel..., Marketing Full Cycle, Product Evangelism, Customer Experience..., Location Based Services, Senior Executive..., Taking New Products to..., Project Coordination, Executive Management, Selling, Mobile Device Management, P&L Management, Business Alliances, Entrepreneurship, Wireless, Sales Operations, Mobile Devices, Product Management, Enterprise Software, Start-ups, Channel Partners, Program Management, Mobile Applications, Leadership
Education
Skidmore College 1985 — 1989
BA, Anthropology
Briarcliff High School 1981 — 1985
IntegraTouch December 2013 - Present
Volt Information Sciences May 1979 - November 2013
VoltDelta January 2004 - December 2008
VoltDelta May 1979 - December 2004
Skills
Vendor Management, Testing, SDLC, Unix, Integration, Visio, Agile Methodologies, Software Documentation, Requirements Analysis, Telecommunications, Software Project..., Six Sigma, SQL, Program Management, SharePoint
Education
Rochester Institute of Technology 1979 — 1989
Monroe Community College 1976 — 1978
VoltDelta February 2009 - Present
Iperia October 2008 - December 2008
SpeechCycle Inc. March 2007 - October 2008
Convergys 2003 - 2007
Nuance Communications 2000 - 2003
Process Software 1998 - 2000
Dialogic 1995 - 1997
Scitex America 1990 - 1995
Skills
Product Management, Speech Recognition, SaaS, Product Marketing, Strategic Partnerships, Solution Selling, Start-ups, Demand Generation, Call Center, Lead Generation, Channel, Mobile Devices, Marketing Strategy, Product Development, Telecommunications, Customer Experience, Strategic Planning, Networking, Cloud Computing, B2B, Go-to-market Strategy, Integrated Marketing, Strategy, Leadership, Business Development, Sales, VoIP, Multi-channel Marketing, Business Strategy, Channel Partners, Team Leadership, CRM, Unified Communications, Professional Services, Thought Leadership, Salesforce.com, Sales Operations, Direct Sales, Pre-sales, Marketing, Executive Management, Vendor Management, Analytics, P&L Management, New Business Development, B2B Marketing, Selling, Contact Centers, Sales Enablement, Business Alliances
Education
Stonehill College 1978 — 1982
BS, Marketing
Bentley College - Elkin B. McCallum Graduate School of Business
MBA, Business
VoltDelta July 2015 - Present
inContact February 2015 - May 2015
Coordinated Systems, Inc. 2012 - February 2015
Adtech Global Solutions 2011 - 2011
Verint Systems (Witness Actionable Solutions) 2006 - 2011
Witness Systems 2000 - 2006
Skills
Call Center, VoIP, Avaya, Workforce Management, Customer Relations, Telecommunications, Enterprise Software, Account Management, New Business Development, Telephony, CTI, Customer Service, IVR, Call Centers, ACD, Troubleshooting, Integration, SIP, Salesforce.com, Strategic Partnerships, Solution Selling, Cloud Computing, Managed Services, SaaS, Direct Sales, Professional Services, Management, Channel Partners, B2B, Contact Centers, Sales, Wireless, Data Center, Unified Communications, Call Logging, Pre-sales, MPLS, Sales Engineering, SIP Trunking, Video Conferencing, Unified Messaging, Co-location, Go-to-market Strategy, IP, Hosted Services, Cisco Technologies, WAN, Sales Process, Software Industry, Networking
Education
Brenau University 1996 — 1998
MBA, General Business
University of Georgia - Terry College of Business 1990 — 1994
Bachelor of Business Administration (BBA), Management Information Systems, General
VoltDelta Senior Software EngineerFactSet2010 - Present
Education
Hiram College 1960 — 1965
ArtCenter College of Design
Agile Edge Health, Inc. May 2012 - Present
Mandalax 2009 - May 2012
NorthCoast Partners June 1999 - January 2009
Soleo Communications January 2007 - March 2008
Appairent Technologies 2002 - 2002
ADC Telecommunications Inc. 2000 - 2001
VoiceWeb January 1996 - May 1999
VoltDelta 1993 - 1996
Boston Technology January 1990 - July 1992
Computer Consoles July 1986 - January 1989
Skills
Start-ups, Mergers, Billing Systems, VoIP, Telecommunications, International Business..., Business Development, Strategy, Business Planning, Go-to-market Strategy, Mergers & Acquisitions, Executive Management, Entrepreneurship, Business Strategy, Venture Capital, Product Marketing, Integration, Management, Product Development, Strategic Planning, Consulting, IT Strategy, Leadership, Managed Services, SaaS, Product Management, Strategic Partnerships, Mobile Devices
Education
Ohio Wesleyan University 1965 — 1967
Cultural Vistas May 2014 - Present
Infobase Learning October 2011 - October 2013
Wenner Media February 2011 - September 2011
ProcureStaff December 2005 - February 2011
VoltDelta July 1997 - December 2005
In-Touch Management Systems 1995 - 1997
Incotel November 1988 - April 1995
VoltDelta November 1983 - November 1988
Skills
C#, ASP.NET, Microsoft SQL Server, jQuery, JavaScript, SQL, Visual Studio, Scrum, Databases, Web Applications, XML, Stored Procedures, T-SQL, XSLT, Unit Testing
Education
New York Institute of Technology 1998 — 2001
Master of Science, Computer Science
Queens College 1979 — 1983
Bachelor of Arts, Computer Science
Unisys 2000 - Present
Dynamic Research Corporation 1996 - 2000
Dynamics Research Corporation 1996 - 1999
VoltDelta 1993 - 1996
ICL Fujitsu 1990 - 1995
Education
Saint John's University 1963 — 1967
VoltDelta November 2006 - November 2013
Nortel Networks November 1992 - November 2006
Cumputer Consoles Inc. September 1982 - November 1992
Skills
Technical Support, Unix, Call Centers, Integration, IP, Customer Service, Telephony, Telecommunications, TCP/IP, SQL, Microsoft SQL Server, Call Center, Visio, VoIP, LAN-WAN, Hardware, Troubleshooting, Software Installation, Testing, Vendor Management
Education
Ferris State University
Bachelor's degree, Electronics
Volt Delta Resources, LLC July 1998 - Present
VoltDelta Resources, LLC 1998 - Present
Volt Delta Resources, LLC 1998 - Present
voltdelta 1998 - Present
Core Laboratories 1994 - 1998
Education
Keller Graduate School 2004 — 2006
MISM, Masters Information Systems Management
California State Polytechnic University-Pomona 1991 — 1997
BS, Computer Science
VoltDelta June 2011 - Present
Soleo Communications April 2011 - June 2011
Syniverse Technologies February 2011 - April 2011
VoicePort June 2009 - November 2010
Nortel July 2008 - June 2009
Nortel July 1997 - May 2009
Nortel July 1997 - May 2009
Nortel Networks 1997 - 2008
Skills
Telecommunications, VoIP, Cross-functional Team..., Unified Communications, PMP, SIP, Telephony, Team Leadership, Wireless, IP, Project Management, Product Management, Integration, Managed Services, Unix, Call Centers
Education
St. John Fisher College 1978 — 1981
BA, Communications
Kaiser Permanente September 1999 - September 2009
Washington Mutual April 1998 - January 2007
VoltDelta February 1998 - June 2000
Skills
Experienced Microsoft..., Advanced knowledge and..., Advanced knowledge and..., Advanced knowledge and..., Expert troubleshoot and...
Education
New Horizon Learning Centre 2010 — 2011
Certificate, CompTia A+, Network & Security
HELMS GROUP 1994 — 1994
Certificate, AS400 Operations, Application Development in RPG II & III Programming
California State University-Los Angeles 1975 — 1992
Bachelor's degree, Information Systems
West Los Angeles Community College 1973 — 1975
A.A, General Education
USC Instrudctional Television Network School of Engineering
Certificate, Unix - Basic Concepts and Commands
VoltDelta January 2002 - Present
Nortel Networks January 1990 - January 2002
CCI 1987 - 1990
Taylor Instruments September 1980 - October 1987
Education
Rochester Institute of Technology 1981 — 1985
BS, Electrical Engineering (EE)
Assurant Solutions June 2011 - Present
VoltDelta August 2001 - June 2009
Volt Delta Resources March 1998 - July 2001
Skills
Testing, Quality Assurance, Test Planning, Requirements Analysis, SQL, Unix, Customer Relations, Windows, Excel, SQL Server, Word, Databases, Microsoft Office, Operating Systems, Analysis, Problem Solving, Computer Hardware, Documentation, Business Analysis, Systems Analysis, Unix Shell Scripting, Data Analysis, Disaster Recovery, IVR, Research, Microsoft Excel, Software Documentation, SharePoint, Troubleshooting, Process Improvement, Management, Visio, Microsoft SQL Server, Technical Support, Call Centers, Telecommunications, Customer Service
Education
University of Phoenix 1997 — 1999
Bachelor of Science - Business Information Systems
University of Phoenix - Diamond Bar 1997 — 1999
BS, Information Systems
Dell SecureWorks July 2015 - Present
ISSA Rochester, NY Chapter January 2014 - Present
VoltDelta January 2013 - June 2015
VoltDelta 2008 - January 2013
Maintech 2005 - 2007
Maintech 2004 - 2005
Nortel 2000 - 2004
Nortel Networks 1995 - 2000
Paychex 1995 - 1996
MetLife 1989 - 1992
Skills
Security, Telecommunications, VoIP, Integration, Program Management, Vendor Management, Cloud Computing, Disaster Recovery, Managed Services, Network Engineering, IP, TCP/IP, SaaS, Networking, Wireless, IT Management, Enterprise Software, Unix, IT Security Operations, Team Leadership, Software Development, Product Management, PCI DSS, Cisco Networking, Sarbanes-Oxley Act, Facility Management, Virtualization, SIEM, Managed Security...
Education
Rochester Institute of Technology 1999 — 2004
2 credits shy of MS in Information Technology, Information Technology with concentrations in Networking and Telecommunications
State University of New York Institute of Technology at Utica/Rome 1992 — 1995
BS - Computer Information Systems & Bachelor of Business Administration, Business, Computer Science
Mohawk Valley Community College
Associate of Arts and Sciences (AAS), Accounting
Volt Delta 2005 - Present
VoltDelta 2005 - Present
Nortel 1991 - 2005
Nortel Networks 1991 - 2005
Skills
Unix, Linux, Software Development, Solaris, Telecommunications, Integration, Perl, Agile Methodologies, VoIP, Microsoft SQL Server, Oracle, TCP/IP, Software Engineering, SQL, Shell Scripting, Software Design, Testing
Education
Rochester Institute of Technology 1984 — 1989
BS, Computer Science
Global Association of Risk Professionals August 2011 - Present
VoltDelta December 2008 - May 2011
Volt - Internal Audit May 2006 - December 2008
Volt Delta November 1999 - May 2006
Skills
Accounting, Forecasting, Internal Controls, Finance, Budgets, Auditing, Financial Accounting, Financial Analysis, Financial Reporting, Internal Audit, Sarbanes-Oxley
Education
Pace University - Lubin School of Business
BBA, Public Accounting
VoltDelta March 1978 - February 2015
Education
The Ohio State University 1969 — 1973
Bachelor's Degree, Computer Science
JustFab Inc. March 2014 - Present
VoltDelta July 1998 - November 2013
Core Laboratories January 1995 - June 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, HTML, Software Documentation, Quality Assurance, SQL, Active Directory, Visio
Education
Keller Graduate School of Management of DeVry University 2004 — 2006
Master of Information Systems Management, Information Technology
California State Polytechnic University-Pomona 1991 — 1997
Bachelor of Science (BS), Computer Science
VoltDelta
Skills
Management, Telecommunications
Education
California State University-Northridge
Bachelor of Arts (B.A.), English
University of California, Los Angeles
Master of Arts (M.A.), English + numerous technology courses in UCLA extension