Vonage Company
Industry: Telecommunications company
DescriptionVonage is a publicly-held business cloud communications provider. Headquartered in Holmdel Township, New Jersey, the company was founded in 2001 as a provider of residential telecommunications services based on voice over Internet Protocol. Customer service: 020 7993 9000 Headquarters: Holmdel, New Jersey, United States Revenue: 221.8 million USD (2015) CEO: Alan Masarek (6 Nov 2014–) Parent organization: Vonage Holdings Founders: Jeffrey A. Citron, Jeff Pulver
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Vonage Employees
Pershing, a BNY Mellon company 2015 - Present
NYSE Euronext 2006 - 2015
VONAGE 2004 - 2006
New York Mercantile Exchange 2003 - 2004
TD Ameritrade 2000 - 2003
Lockheed Martin 1997 - 2000
Lucent Technologies - Bell Labs 1996 - 1997
Lockheed Martin 1993 - 1996
Skills
Risk, Risk Management, Risk Assessment, Strategic Sourcing, Strategic Thinking, Quality, Quality Assurance, Quality Management, Service Management, IT Service Management, Service Delivery, Agile, Agile Project Management, SDLC, Market Data, Trading Systems, System Dynamics, Organizational Change, Change Management, Change Leadership, Organizational Dynamics, Vendor Management, Financial Risk, Agile Methodologies, Process Improvement, Enterprise Architecture, Leadership, IT Strategy, Requirements Analysis, Equities, Integration, Trading, Business Analysis, ITIL, Program Management, Derivatives, Sybase, Fixed Income, PMO, Low Latency, Outsourcing, Disaster Recovery, Software Project..., Employee Management, Financial Markets, Options, Team Leadership, Financial Services
Education
INSEAD 2010 — 2010
Executive Education, Senior Leadership and Management Program
Massachusetts Institute of Technology 1997 — 1999
Master's Degree, Sloan School of Management and School of Engineering
American University 1990 — 1993
BS
Sprint March 2013 - Present
Vonage March 2013 - September 2014
Maryland Live Casino April 2011 - May 2013
Skills
Customer Service, Sales, Cashiering, Customer Satisfaction, Call Centers, Team Building, Telecommunications, Team Leadership, Leadership, Customer Experience, Time Management, Training, Customer Retention, Networking, Management, Wireless, Hospitality, Team Management, Mobile Devices, Direct Sales, Process Scheduler
Education
Anne Arundel Community College 2013 — 2014
Associate's degree, Business Administration and Management, General
Central Piedmont Community College 2010 — 2011
Associate's degree, Business Administration and Management, General
Sanofi December 2014 - Present
The Madison Square Garden Company September 2012 - July 2014
Vonage January 2010 - September 2012
American Express March 2008 - January 2010
American Express August 2006 - March 2008
Skills
Direct Marketing, Direct Response, Customer Acquisition..., Cross Selling, Direct Mail, Email Marketing, Social Marketing, Inbound Marketing, Outbound Marketing, smartphone applications..., crm marketing, Loyalty Marketing, Customer Retention, Financial Analysis, Financial Reporting, P & L Ownership, Program Budgeting
Education
NYU Stern School of Business 2001 — 2003
Master of Business Administration (MBA), Marketing
State University of New York at Binghamton 1992 — 1996
Bachelor of Science (BS), Accounting
Vonage May 2013 - Present
Vonage March 2010 - May 2013
Vonage May 2006 - March 2010
Vonage March 2006 - May 2006
Vonage March 2005 - March 2006
THERICS Bio-Technology August 2004 - March 2005
Skills
Time Reporting..., SharePoint, Cross-functional Team..., Oracle E-Business Suite, Process Automation, Logistics, Inventory Management, Quality Assurance, Training, Strategy, Project Management, Management, Telecommunications, Software Documentation, Testing, Troubleshooting, Start-ups, Vendor Management, VoIP, Leadership
Education
Brookdale College 2011 — 2012
Project Management Certificate, Project Management, Completed
Middlesex County College 2000 — 2005
2 years of Coursework, Media Arts & Design- Photography Concentration, 3.84 GPA
Fashion Institute of Technology 1982 — 1983
1 Year of Coursework, Marketing, Art and Design
New York City Technical College 1981 — 1982
1 Year of Coursework, Marketing, Art and Design
MGE Unified Technologies Corp. October 2014 - Present
AKF Group, LLC October 2007 - October 2014
MG Engineering PC May 2004 - October 2007
Vonage 2003 - May 2004
Axcelis Technologies 2002 - 2002
Skills
Engineering, Data Center, AutoCAD, Project Management, Cabling, Troubleshooting, Telecommunications, Project Planning, Wireless, Construction, Fiber Optics, Infrastructure, CAD, Optical Fiber, Integration, Structured Cabling, Commissioning, Testing, Electrical Engineering, Power Distribution
Education
New York University 2006 — 2006
Boston University 1998 — 2003
Pershing, a BNY Mellon company 2008 - 2014
Citi 2006 - 2008
Vonage January 2003 - 2006
Deutsche Bank 2002 - 2003
Goldman Sachs 2000 - 2002
J.P. Morgan 1999 - 2000
AT&T & Bell Laboratories 1989 - 1996
Skills
SDLC, Solution Architecture, Enterprise Architecture, Agile Methodologies, SOA, Integration, Java, Java Enterprise Edition, Web Services, Oracle, Sybase SQL Anywhere, MySQL, SQL, Spring, Hibernate, J2EE Web Services, JBoss Application Server, Tomcat, JRun, TIBCO EMS, Unix, Linux, Software Development, Eclipse, Servlets, JSP, JSF, Dojo, AJAX, JavaScript, Log4j, Software Project..., ClearCase, Subversion, CVS, Spring Framework, WebLogic
Education
Stevens Institute of Technology 1990 — 1994
Master of Science (MS), Computer Software Engineering
AGH University of Science and Technology 1980 — 1985
Master of Science (MS), Computer Systems Networking and Telecommunications
Horizon Blue Cross Blue Shield of New Jersey May 2015 - Present
Aji Graphics April 2004 - Present
Schachter Portnoy, L.L.C., Attorneys at Law August 2014 - May 2015
Vonage June 2006 - August 2013
Skills
ICD-9-CM, CPT-4, HCPCS, Medicare/Medicaid..., Medical Terminology, Analytics, Corporate Communications, Telecommunications, VoIP, Microsoft Excel, Critical Thinking, Regulatory Affairs, Microsoft Word, Microsoft Office, Process Improvement, Process Implementation, Illustrator, Avaya, Troubleshooting, Telephony, Photoshop, InDesign, Graphic Design, Call Center, Graphics Software, Computer Graphics, PowerPoint, Multi Tasking, Issue Resolution, Medical Coding, HIPAA, Medical Billing, Healthcare, Healthcare Information..., EHR, EMR, Medical Records, Medicare, Revenue Cycle, Customer Service, Managed Care, Hospitals, Health Insurance, Accounts Receivable
Education
Harris School of Business-Hamilton Campus 2014 — 2014
Health Claims Specialist, Health/Medical Claims Examiner
Katharine Gibbs School 2002 — 2005
Associate's Degree, Visual Communications
NASA - National Aeronautics and Space Administration February 2014 - Present
Vonage June 2009 - January 2014
Endeavor Telecom 2007 - 2012
BYU Network Operations Center (NOC) September 2007 - May 2009
Skills
Linux, Hardware, C++, Microsoft Office, Public Speaking, Switches, MOSFET, VHDL, Programming, Management, Matlab, MySQL, Social Media, Shell Scripting, PowerPoint
Education
University of Utah 2010 — 2014
Bachelor of Science (BS), Electrical and Electronics Engineering
Brigham Young University
Brigham Young University
CCNA
Utah Valley University
Utah Valley University
Cooperative Communications August 2007 - Present
MAE Funding January 2014 - September 2014
Vonage May 2006 - July 2007
Sprint September 2004 - May 2006
United Service Companies August 2003 - September 2004
Advance Connections Technology May 2001 - July 2003
The Wiz/Cablevision January 1999 - September 2002
Skills
VoIP, Switches, Routers, Troubleshooting, Telecommunications, Ethernet, Solution Selling, Managed Services, Cisco Technologies, Unified Communications, TCP/IP, Account Management, Project Management, MPLS, IP, Sales Management, Sales, Cisco Call Manager, Call Manager Express, Asterisk, Linux, SIP, SIP Trunking
Education
AIU Online
Bachelor's degree, Information Technology, N/A
Geo-Tech 2002 — 2003
MCSE
Bloomfield College 2002 — 2002
Cisco
RETS 1999 — 2001
Electronic Engineering
iCIMS October 2014 - Present
Vonage 2013 - October 2014
Lacey Board of Education September 2008 - June 2011
Skills
Front End Developers, HTML 5, CSS3, jQuery, jQuery Mobile, jQuery UI, JavaScript, Photoshop, Illustrator, Photography, Video, Video Editing, Bootstrap, SASS, Git, Github, Portraits, Portrait Photography, Commercial Photography, Digital Photography, Event Photography, CSS, Agile Methodologies, interwoven, responsive web design, HTML5
Education
Central Washington University 1999 — 2001
Bachelor's of Fine Art, Photography
Clark College 1997 — 1999
Associate of Arts (A.A.), Fine/Studio Arts, General
Brookdale Community College 2012 — 2013
Webmaster Administrator, Computer Science, 3.80
Vonage May 2013 - Present
Interstate Dodge Chrysler Jeep Ram October 2012 - December 2012
Haven Home Health September 2012 - October 2012
T&M Kwik Mart May 2010 - October 2012
Skills
Invoicing, Customer Service, Sales, Inventory Control, Accounting, Pricing, Microsoft Excel, Retail, Microsoft Word, Microsoft Office, PowerPoint, Inventory Management, Bookkeeping, Records Management, QuickBooks, Scuba Diving
Education
Northeast Louisiana Technical College-Northeast Campus 2010 — 2012
Associates, Business Office Technology: Accounting, 3.5
Leyte National High School 1998 — 2001
J.B. Hunt Transport, Inc. February 2015 - Present
Stevens Transport October 2014 - February 2015
Performance Team March 2014 - September 2014
American Discount Cruises July 2013 - March 2014
Premiere Response October 2011 - July 2013
Petro Home Heating Oil September 2009 - 2010
Vonage September 2006 - September 2009
Skills
Wilke Thorton, Interaction Client, Microsoft Office, Management, Training, Quality Assurance, Call Centers, Coaching, Continuous Improvement, Customer Satisfaction, Customer Service, Human Resources, Invoicing, Microsoft Excel, PowerPoint, Process Improvement, Troubleshooting
Education
Bloomfield College 2002 — 2004
Biochemistry
Vonage March 2015 - Present
Ulthera, Inc March 2014 - March 2015
HemisphereGNSS August 2013 - March 2014
Solugenix Corporation August 2012 - July 2013
Tetra Tech Construction Inc. March 2012 - August 2012
Insight Enterprises, Inc. January 2007 - December 2011
Resources Global Professionals February 2006 - June 2007
IPC The Hospitalist Company, Inc. August 2003 - February 2006
Signature Eyewear, Inc January 2001 - January 2003
MIECO January 1999 - January 2001
Skills
Business Strategy, Microsoft Dynamics SL, SEC filings, Forecasting, GAAP, Financial Analysis, Financial Reporting, Process Improvement, Accounts Receivable, Business Analysis, Cost Accounting, Internal Audit, Accounting, Revenue Recognition, Payroll, Internal Controls, Accounts Payable, Leadership, Tax, Microsoft Excel, Business Process..., Auditing, Account Reconciliation, Finance
Education
Arizona State University 1979 — 1980
MBA Graduate Classes, Accounting and Finance
Michigan State University
BA, English/Language Arts Teacher Education
Farmers Insurance July 2013 - Present
Sears Holdings Corporation October 2012 - Present
Language Circle of California September 2014 - January 2015
Vonage October 2012 - January 2013
Vector Marketing September 2012 - December 2012
A T & T January 2003 - June 2010
BAY AREA MORTGAGE January 2001 - January 2010
A T & T February 2000 - January 2003
A T & T October 1993 - February 2000
Skills
Customer Experience, Customer Relations, Customer Satisfaction, Customer Retention, Customer Focus, Customer Acquisition, Technical, Telecommunications, Telephone Skills, Telemarketing, Telecommunication..., Telecommunication..., Mobile..., Telephony, Telecommunications Sales, Electronics, Quality, Quality Assurance, Quality Systems, Customer Service, Microsoft Office, Testing, Supervisory Skills, Excel, Call Center, Problem Solving, Team Building, Documentation, Service Delivery, Software Documentation, Sales Operations, Time Management, Retail, Sales, Team Management, Cold Calling, Marketing, Selling, Inventory Management, Troubleshooting, Budgets, Training, Social Networking, Microsoft Excel, Hiring, Call Centers, Leadership, Network Administration, Mobile Telephony, Team Leadership
Education
Skyline College 2013 — 2014
Associate of Science (AS), Network and System Administration/Administrator
Skyline College 2010 — 2013
certtificate/graduated May 24, 2013, network engineer
Aims Community College 2000 — 2002
SOME COLLEGE, TELECOMMUNICATIONS
SOUTHERN CALIFORNIA REGIONAL OCCUPATIONAL CENTER 1990 — 1992
VOCATIONAL, ELECTRONIC TECHNOLOGY & TRAVEL DEVELOPMENT
Vonage 2015 - Present
The Predictive Group, Inc. 2014 - 2015
Robert Half Technology 2013 - 2014
MedGroup US 2013 - 2013
University of Phoenix 2006 - 2013
Skills
Salesforce.com, Account Management, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Contract Recruitment, Temporary Staffing, Cold Calling, Recruiting, Staffing Services, Internet Recruiting, Temporary Placement, Screening Resumes, Staff Augmentation, Permanent Placement, Benefits Negotiation, College Recruiting, Executive Search, Sourcing, Recruitment Advertising, Search, Interviews, Human Resources, Training, Management, Leadership, Business Development, Onboarding, Sales
Education
Arizona State University
Bachelor of Arts (B.A.), Business/Corporate Communications
University of Phoenix
Master of Business Administration (MBA), International Business
Vonage August 2015 - Present
Office of the Comptroller of the Currency April 2013 - Present
United States Mint January 2012 - April 2013
Avineon, Inc. June 2011 - January 2012
COACT, Inc. March 2010 - June 2011
Indus Corporation February 2006 - March 2010
Booz Allen Hamilton October 2002 - February 2006
COACT, Inc. November 2001 - October 2002
Skills
Tenable Security Center..., Nmap, Metasploit, Core Impact, Core Insight, NTOSpider, Burp Suite, Kismet, Aircrack-ng Suite, Application Security, Business Continuity, C&A, CEH, CISA, CISSP, Cloud Security, Computer Forensics, Computer Security, Data Security, Disaster Recovery, DoD, FISMA, Firewalls, IPS, ISO 27001, IT Audit, Information Assurance, Information Security, Information Security..., Information Technology, Intrusion Detection, NIST, Nessus, Network Security, PCI DSS, Penetration Testing, Program Management, Risk Assessment, Risk Management, Security, Security Audits, Security Incident..., Security+, System Administration, Testing, Vulnerability Assessment, Vulnerability Management, Vulnerability Scanning, CISM, Identity Management
Education
University of Baltimore 1999 — 2001
Bachelor of Science (B.S.), Computer and Information Systems
Anne Arundel Community College 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Accounting and Finance
First Data Corporation February 2015 - Present
Vonage August 2012 - February 2015
Rheem Manufacturing July 2011 - August 2012
S. Martinelli & Company July 2007 - July 2011
Advantage Sales & Marketing July 2006 - July 2007
XM Satellite Radio 2004 - 2006
United States Air Force June 2003 - August 2004
United States Air Force January 2002 - August 2004
United States Air Force September 1998 - May 2002
Skills
Leadership, Analysis, Sales, Sales Operations, Negotiation, Broker Management, Financial Analysis, Data Analysis, Microsoft Excel, Microsoft Word, Account Management, Business Development, Client Development, Retail Sales, Forecasting, Business Planning, Mentoring, Business Process, Financial Reporting, Ad Hoc Reporting, Executive Reporting, Presentation Development, Presentations, Public Speaking, Customer Service, Long-term Customer..., New Business Development, Product Launch, Helping Clients Succeed, Consumer Package Goods, Modern Standard Arabic, Building Relationships, Communication Skills, Cross-functional Team..., Operations Management, FMCG, Inventory Management, Management, P, Strategy, Market Analysis, Contract Negotiation, Sales Presentations, Sales Process, Product Development, Key Account Management, Supply Chain Management, Direct Sales, Merchandising, Retail
Education
Ashford University 2012 — 2013
MBA, Supply Chain Management
Excelsior College 2002 — 2004
BS Liberal Arts, Management and Language
Community College of the Air Force 1998 — 2004
Associates, Communications Technology
Defense Language Institute 1998 — 2000
Associate of Arts (A.A.), Middle Eastern Studies and Modern Standard Arabic (Language)
University of Arkansas-Fort Smith 1995 — 1997
General Studies
Open Doors Technology August 2014 - Present
Gain Capital March 2011 - April 2014
Gain Capital May 2010 - March 2011
Vonage March 2009 - February 2010
Skills
Trading Systems, Salesforce.com, Electronic Trading, FX trading, Risk Management, Technical Analysis, Currency, Business Analysis, Foreign Exchange, Visio, FX Options, Microsoft Office
Education
Anthem Institute-Parsippany 2008 — 2009
CNS, Computer Neworks and Security
Alcatel-Lucent Motive September 2015 - Present
Alcatel-Lucent Motive March 2015 - August 2015
Vonage April 2013 - February 2015
Verizon Wireless September 2010 - April 2013
Comcast February 2010 - August 2010
Clearwire May 2009 - January 2010
Nexius Wireless May 2004 - April 2009
Lucent Technologies February 1999 - May 2004
Skills
Wireless, Telecommunications, LTE, Product Management, WiMAX, Integration, Vendor Management, CDMA, IP, Mobile Technology, VoIP, System Deployment, TCP/IP, GSM, Team Leadership, Ethernet, Networking, Enterprise Software, Cross-functional Team..., EVDO, UMTS, Business Development, WiFi, Data Center, Big Data, Systems Engineering, Quality Assurance, OMA DM, Testing, Network Architecture, Routing, Mobile Communications, Network Design, Strategy, Contract Negotiation, Hadoop, Project Management, Performance Management, Data Strategies, Data Warehousing, Business Intelligence, Predictive Analytics, AAA, Core Network, KPI, VPN, Data Management, Department Budgeting, Search, Software Engineering
Education
Utah State University
M.E., Electrical and Computer Engineering
Bangalore University
B.E., Electronics
Republic Wireless March 2015 - Present
Bandwidth.com November 2012 - March 2015
Vonage October 2010 - November 2012
Novant Health August 2007 - August 2012
IREX August 2005 - August 2007
S.A. „Teleradio Bălți” June 2005 - August 2005
Western Michigan University January 2005 - May 2005
InfoTeh NGO May 2003 - August 2004
Skills
Security Information, Enterprise Software, Databases, Online Marketing, Web Development, New Business Development, Software Development, Public Relations, Editing, Career Management, Wireless, International Project..., Social Media Marketing, Pre-sales Technical..., Team Building, Time Management, Excel, Adobe Creative Suite, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Analysis, Windows, Social Media, Security, Microsoft Word, Management, Business Analysis, Software Documentation, Public Speaking, System Administration, DNS, Strategic Planning, Pre-sales, Operating Systems, Program Management, TCP/IP, Budgets, Leadership, Microsoft Exchange, Training, Community Outreach, Networking, Firewalls, Event Planning, Project Planning, Technical Support, Team Leadership, Information Security
Education
Rowan-Cabarrus Community College 2011 — 2011
.8 CEU's, Hallmarks of Success&Providing Constructive Feedback, Completed
Universitatea de Stat „Alecu Russo” din Bălți 2001 — 2007
Bachelor of Science, Information Technology and English, 3.31
George Mason University 2006 — 2006
Continuing Professional Education, Social Marketing
Western Michigan University 2004 — 2005
Graduate and Undergraduate courses, Education and Computer Science
Secondary School Nr. 11 1998 — 2001
Secondary School Certificate, N/A
Liceul M. Eminescu 1990 — 1999
Coldwell Banker January 2015 - Present
Vonage December 2010 - January 2015
Realty Connect Group, LLC January 2014 - December 2014
BETTER HOMES REALTY July 2012 - January 2014
Vonage February 2009 - December 2010
Vonage March 2007 - February 2009
Vonage February 2006 - March 2007
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Visio, SnagIt, Customer Satisfaction, Cross-functional Team..., Vendor Management, Telecommunications, Customer Service, Customer Retention, Call Centers, Customer Experience, Analysis, VoIP, Process Improvement, Business Analysis, Account Management
Education
Brookdale Community College 2004 — 2006
Criminal Justice and Corrections
Philips Health Systems - Home Monitoring April 2015 - Present
Vonage June 2013 - January 2015
iBasis August 2011 - May 2013
iBasis January 2007 - August 2011
iBasis December 1999 - January 2007
Siemens AG August 1989 - December 1999
Skills
Telecommunications, VoIP, MPLS, IP, Network Architecture, Product Management, Cross-functional Team..., Telecommunications..., Project Planning, Project Management, Innovation Management, Signalling, Project Portfolio..., Financial Analysis, Voice Networks, IP Networking, Manage Complex Projects, Telecom BSS, Telecom OSS, Mobile Devices, Routing, Networking, Cellular Communications, Strategy, Integration, Wireless, SIP, Management
Education
Boston University - School of Management
Master, Business Administration
Universidad del Cauca
B. Sc., Electronics Engineering
Charter Communications December 2012 - Present
Deloitte March 2011 - December 2012
NCS Technologies May 2007 - February 2011
NCS Technologies May 2007 - February 2011
Vonage 2010 - 2010
Macrosoft December 1998 - August 2005
Skills
Business Analysis, Program Management, Requirements Analysis, Software Project..., SDLC, Integration, Project Management, Process Improvement, Process Engineering, Business Process..., Strategy, Telecommunications, Customer Self Service, Customer Experience, Customer Data..., Data Hygiene, Data Quality, Business Intelligence, Data Analytic, Workflow Management, Social Media Strategy, Usability, User Experience, Data Warehousing, Start-ups, Strategic Partnerships, Business Process
Education
University of Cambridge 2005 — 2006
MBA
Beloit College 1996 — 1997
BA, Economics and Management
AT&T January 2013 - Present
Miercom August 2007 - December 2012
Vonage May 2006 - May 2007
Agere Systems January 2001 - November 2004
Bell Labs Lucent Technologies Microelectronics Group January 1996 - January 2001
AT&T Microelectronics August 1989 - January 1996
Skills
Test Equipment, Spam Filtering, Call Center, Unified Communications, IEEE 802.11, TCP/IP, IXIA, Switches, Cisco, HP, VoIP, Ethernet, Telecommunications, Project Management, IxLoad, IxNetwork, IxAutomate, Cisco Technologies, SNMP, Testing, Wireless Networking, Routers, Unix, Network Security, Security, Networking, Wireless, IP, Firmware, Embedded Software, Network Administration, Wireshark, SIP, WiFi, USB, Call Centers, Spirent Test Center, Microwave Links, RF, Routing Protocols, WAN, LTE, Debugging, Routing, TCL, OSPF, Embedded Systems, System Testing, Linux, Line of Sight
Education
Brookdale Community College
Associate of Arts and Sciences (A.A.S.), Electronics Engineering Technology
MIGOC November 2014 - Present
KOPL USA February 2012 - November 2014
Vonage June 2007 - July 2011
Skills
Business Strategy, New Business Development, Sales Management, Logistics, Employee Training, Employee Management, Sales, Business Planning, Human Resources, Marketing, Interviews, Business Development, Management, Sourcing, Leadership, Strategy, CRM, Customer Service, Account Management, Talent Acquisition, Training, Vendor Management, Cold Calling, Social Networking, Technical Recruiting, Microsoft Office
Education
Seton Hall University 2005 — 2006
Master of Science (MS), International Business, 3.5/4
Annamalai University 2003 — 2004
Post Graduate Diploma, Personnel Management and Industrial Relations, 3.5/4
RLIMS 2001 — 2003
Master of Business Administration (MBA), Marketing/Marketing Management, 3.8/4
FirstMerit Corporation May 2012 - Present
ACN, Inc March 2009 - May 2012
First National of Nebraska 2008 - 2009
Vonage 2006 - 2008
H&R Block 1999 - 2006
Skills
Supply Chain, Supply Chain Finance, Supply Chain..., Supply Chain Operations, Suppy Chain Risk..., Procurement, Procure to Pay, Sourcing & Procurement, Strategic Sourcing, Global Sourcing, Value Stream Mapping, Value Chain Analysis, E-procurement, ePro, Logistics, Vendor Management, Buying, Commodities, Sustainability, Shared Services, Purchasing, Contract Management, Demand Management, Vendor Managed Inventory, Leadership, CRM, Supply Chain Management, Business Strategy, Procure-to-Pay, Negotiation, Management, Product Management, Cross-functional Team..., Real Estate, Strategy, Outsourcing, Team Leadership
Education
Northwestern University - Kellogg School of Management 2001 — 2005
Kellogg Executive Scholar, Finance & Management
Arizona State University - W. P. Carey School of Business
Bachelor of Science, Business Management
Vonage December 2014 - Present
Vonage January 2014 - December 2014
Merkle August 2013 - January 2014
Merkle June 2012 - July 2013
Southeastern Institute of Research September 2011 - May 2012
Media General March 2011 - August 2011
Virginia Commonwealth University August 2010 - May 2011
Skills
Marketing Strategy, Analytics, Web Analytics, Email Marketing, Database Marketing, Omniture, Digital Marketing, Segmentation, ecommerce, Email Analytics, A/B testing, Customer Analysis, E-commerce, Social Media, Management, Leadership, Data Analysis, CRM, Direct Marketing, Strategy
Education
Virginia Commonwealth University - School of Business 2009 — 2011
MBA, Marketing, 4.0
Aristoteleion Panepistimion Thessalonikis 2002 — 2008
Bachelor of Arts, Political Science
Staples July 2008 - Present
Epson America Inc. December 2007 - December 2008
Vonage December 2007 - July 2008
Best Buy November 2006 - December 2007
Skills
Sales, Sales Management, Marketing, Marketing Strategy, Project Management, Management, Event Management, Team Management, Operations Management
Education
Bloomfield College
Bachelor's degree, Business Administration and Management, General
Fannie May Confections Brands Inc. February 2012 - Present
Lisa Marts Team November 2010 - February 2012
Vonage August 2011 - October 2011
Skills
Excellent customer..., Extensive computer..., Works well with others, Motivates others, Coaches to company..., Detail oriented
Education
Illinois School of Health Careers-O'Hare Campus 2009 — 2009
Medical/Clinical Assistant
Vonage May 2013 - Present
Vonage August 2012 - April 2013
Kohl's Department Stores March 2012 - August 2012
Nordstrom August 2009 - March 2012
Infosys October 2007 - August 2009
Infosys March 2007 - September 2008
GISbiz August 2006 - March 2007
Skills
Business Intelligence, Data Warehousing, Oracle, Microstrategy, Teradata, Microsoft SQL Server, PL/SQL, SDLC, Databases, SQL, ETL, .NET, Software Project..., DB2, Unix Shell Scripting, JavaScript, Web Applications, Analytics, Enterprise Architecture, Business Process, phpMyAdmin, MySQL, Data Models, Performance Tuning, OLAP, Data Mining, Business Objects, Requirements Analysis, Perl, jQuery, PHP4/5, Data Modeling, Unix, Dashboard, MicroStrategy Mobile, Informatica, SSIS, Database Design, Requirements Gathering, Agile Methodologies, SOA, SSRS, Vendor Management, Web Development, Project Management, Solution Architecture, IOS Development, Android Development, Mobile Applications, MicroStrategy
Education
Anna University 2002 — 2006
Bachelor’s Degree, Computer Science and Engineering
Mount Saint Joseph Higher Secondary School 2000 — 2002
High School
JW Player August 2015 - Present
Waxidiotic Media January 2006 - Present
Medidata Solutions August 2012 - June 2015
Hofstra University July 2012 - August 2012
Springboard Media March 2012 - June 2012
Apple Inc. September 2007 - March 2012
All Records November 2002 - January 2010
Vonage January 2005 - May 2005
TD August 2000 - February 2004
Skills
OS X, Technical Support, iPhone, Mac, iOS, Computer Repair, Customer Service, Troubleshooting, HTML, Graphic Design, CSS, Mobile Devices, Photoshop, Android, Computer Hardware, iWork, Mac OS X Server, Mac OS X, Customer Relations, Web Design, Team Leadership, Mobile Device Management, C++, Web Development, Bookkeeping, Unix, iPod, Apple Certified, iOS development, Superior Work Ethic, Promotions, Zendesk, Amazon Web Services..., PHP, jQuery, APIs, Google Apps, Google Drive, Gmail, Google Calendar, Google Chrome, Safari, Jive, NetSuite, Mac OS, Management, Leadership, Microsoft Office, Project Management, C
Education
Penn State University 2011 — 2014
University of Phoenix 2008 — 2010
Associates of Arts
Brookdale Community College 2007 — 2008
Monroe Township High School 1997 — 2001
High School Diploma
UPS January 2014 - June 2014
TransCentra January 2013 - December 2013
Vonage July 2012 - October 2012
consolidated contractors international company, Algeria April 2008 - September 2009
Orascom construction industries - Algeria August 2005 - July 2007
Skills
Employee Handbooks, Succession Planning, Benefits Administration, Legal Compliance, Compensation & Benefit, Labor Relations, Workforce Planning, Recruiting, Microsoft Office, Human Resources, Microsoft Excel, Microsoft Word, Customer Service, Sales, Management, Leadership, Administration, Payroll
Education
College of DuPage 2013 — 2014
Tanta University 1988 — 1991
Business Administration, good
Vonage September 2011 - Present
Randstad Work Solutions June 2011 - July 2011
PRIDE Industries October 2010 - May 2011
Adecco November 2010 - January 2011
SEARS (Galleria at Roseville) July 2007 - August 2007
Roseville Hyundai March 2007 - April 2007
United States Postal Service November 2006 - December 2006
AMF Bowling August 2006 - November 2006
Leslie's Poolmart, Inc. March 2006 - August 2006
Skills
PowerPoint, Hand Tools, Troubleshooting Hardware, Soldering, Video Editing, Image Editing, Writing Skills, Editing, pallet jack, Power Tools, Excel, Circuit Analysis, Wiring, Wireless Networking, Word, Windows, Typing, Telecommunications, Telephony, Testing, Final Cut Pro, Navigator, Merchandising, Inventory Accuracy, package handling, water testing, Customer Service, Power Meters, Radio frequency, Journalism, Video Journalism, Broadcast Journalism, Fiber Optics, basic electronics, Software Installation, Hardware Installation, Childcare, RF systems, RFID, Sheet Metal, Firewalls, Fireworks, Firefox, Email, General Labor, Problem Solving, Sanitation, Security, Event Planning, Computer upgrade and...
Education
American River College 2006 — 2010
A.S., Electronics Systems Technology
American River College 2006 — 2010
Associates of Science Degree, electronic systems technology
Center high school 2002 — 2006
Diploma, General education
EMC April 2012 - Present
Massachusetts Executive Office of Education June 2008 - March 2012
Stayinfront March 2006 - June 2008
Vonage 2005 - 2006
East Coast Electric, Inc 2002 - 2005
selteka,ltd 2000 - 2001
Skills
Microsoft SQL Server, Databases, Linux, Troubleshooting, Virtualization, Cloud Computing, Software Development, Networking, Software Documentation, Technical Support, SQL, Servers, Oracle, Unix, PHP, SharePoint, VMware, IIS, Web Applications, Analysis, Apache, MySQL, Team Management, Data Center, Telecommunications..., Testing, Weblogic, Software Installation, VoIP, Windows Server, Requirements Analysis, SDLC, CRM, Quality Assurance, Visio, System Administration, Windows, Amazon EC2, Amazon S3, dynamodb, cloudwatch, Joomla, WordPress, Storage Solutions, EMC Storage, BMC Remedy, BI, Data Analysis, ownCloud, Ubuntu
Education
Brandeis University 2013 — 2016
Master of Science (M.S.), Strategic Analytics
New Jersey Institute of Technology 2004 — 2007
BS, Information technology - Telecommunications
Kauno Technologijos Universitetas 1998 — 2001
BS, Computer electronics engineering
Vonage January 2015 - Present
The Evans Group LLC September 2014 - January 2015
T-Mobile June 2012 - March 2014
T-Mobile July 2011 - June 2012
T-Mobile February 2011 - July 2011
CPI Corporation September 2008 - August 2010
RadioShack January 2007 - September 2008
The Community Storehouse January 2006 - December 2007
RadioShack January 2006 - January 2007
RadioShack August 2004 - January 2006
Skills
P&L Management, Retail, Strategy, Strategic Planning, Cross-functional Team..., Sales Operations, Leadership, Sales Management, Management, Training, Contract Negotiation, Sales, Operations Management, Visual Merchandising, Income Statement, Wireless, P&L, Business Strategy, Customer Satisfaction, Recruiting, B2B, Marketing, Organizational Structure, Merchandising, Customer Experience, Customer Retention, Talent Management, Competitive Analysis, Franchising, Incentive Programs, Team Building, Account Management
Education
Aspen University 2006 — 2009
MBA, Business
Vonage August 2010 - Present
JAJAH October 2008 - April 2010
JAJAH April 2006 - October 2008
VideoCells 2005 - 2006
Commil 2000 - 2005
Skills
Ideation, Innovation, Intrapreneurship, Collective Intelligence, Social Technologies, Disruptive Technologies, Mobile 2.0, Innovation Management, Technological Innovation, Application Development, Software Development, Product Management, Mobile, VoIP, Product Marketing, Product Strategy, Idea Generation, Mobile Devices, HSPA, Mobile Applications, Telecommunications, Software Engineering, Wireless, Management, Cloud Computing, SIP, SaaS, Linux, Strategic Partnerships, Go-to-market Strategy, Mobile Communications, Start-ups, Strategy, User Experience, Enterprise Software, Leadership, C#, Mobile Internet, Software Design, Project Management, Mobile Marketing, Distributed Systems, Analytics, Customer Experience, E-commerce, Agile Project Management, Competitive Analysis, Intellectual Property, Integration, Mobile Technology
Education
Ben-Gurion University of the Negev 2000 — 2003
BSc
TRAC Intermodal July 2014 - Present
Vonage September 2013 - May 2014
Vonage April 2006 - September 2013
Vonage 2005 - 2006
CompUSA 2004 - 2005
OSI Receivables Management 2004 - 2004
First Credit Services, Inc. 2004 - 2004
USA Mobility (previously known as Metrocall) 1993 - 2003
Skills
Customer Satisfaction, Customer Service, Call Centers, Customer Retention, Team Management, Process Improvement, Training, Microsoft Excel, Microsoft Office, Account Management, Microsoft Word, Facebook, Customer Experience, Forecasting, Telecommunications, Team Leadership, Management, PowerPoint, Operations Management, Invoicing, Leadership, Cross-functional Team..., Social Media, Social Networking, Quality Assurance, Time Management, Outlook, Networking, Analysis, VoIP, Outsourcing, Inventory Management, Team Building, Wireless, Human Resources
Education
City University of New York-Baruch College 1987 — 1990
BA, Human Resources & Marketing
Baruch College, City University of New York (CUNY)
Bachelor's degree, Human Resources Management
Springleaf Finance September 2013 - Present
The ADT Corporation April 2012 - September 2013
Discover Financial Services 2007 - May 2012
Vonage 2006 - 2007
Aon 2004 - 2006
Household International 1996 - 2003
American Express 1982 - 1991
Skills
Crisis Communications, IPO, Annual Reports, Corporate Communications, Investor Relations, Financial Modeling, Finance, Strategic Communications, Executive Management, Financial Services, Management, Internal Communications, Strategy, Valuation, Positioning, SEC filings, Reputation Management, Mergers & Acquisitions, Capital Markets, Financial Analysis, Strategic Financial...
Education
City University of New York-Baruch College 1969 — 1972
BBA, Accountancy
IPC Systems, Inc. October 2015 - Present
Cablevision December 2014 - October 2015
Vonage 2012 - 2014
Alcatel-Lucent 2008 - 2012
Lucent Technologies 2004 - 2008
Lucent Technologies 2001 - 2004
Skills
Supply Chain Management, Program Management, Wireless, Vendor, Strategic Planning, Management, Product Management, Project Management, Leadership, Team Leadership, Vendor Management, Mobile Devices, Product Marketing, Process Improvement, Telecommunications, Business Strategy, Product Lifecycle..., Cross-functional Team...
Education
Columbia University in the City of New York 2001 — 2006
MS, Electrical Engineeing. Wireless and Mobile Communications
Arizona State University 1999 — 2000
MS, MBA
University of Jordan 1993 — 1998
B.Sc., Mechanical Engineering
Honeybee Patisserie LLC May 2015 - Present
iris worldwide February 2011 - Present
Experian CheetahMail April 2010 - February 2011
New York Life Insurance Company March 2009 - April 2010
Minyanville Publishing & Multimedia October 2009 - December 2009
Conde Nast September 2008 - December 2008
TheStreet.com January 2007 - September 2008
Vonage 2005 - 2006
Dandy.net August 2005 - December 2005
Skills
CSS, Dreamweaver, XHTML, ActionScript, PHP, HTML 5, jQuery, JavaScript, Web Development, Illustrator, MySQL, User Interface Design, Flash, Adobe Fireworks, User Experience, HTML5
Education
Art Institute of Philadelphia 2001 — 2004
BA, Multimedia & Web Design
Performance PC January 2004 - Present
Astadia March 2012 - July 2015
IBM April 2012 - November 2012
Charlotte Mecklenburg Schools March 2008 - June 2010
AAR Corp October 2005 - September 2007
Vonage March 2005 - October 2005
Avis Rent a Car February 2000 - December 2003
Staples August 2002 - May 2003
Skanska August 2001 - August 2002
Skills
Customer Service, Microsoft Office, Administration, Troubleshooting, Purchasing, Problem Solving, Retail, Inventory Management, Access, Word, Excel, Outlook, PowerPoint, Windows, Scheduling, Documentation, Supervisory Skills, Computer Hardware, Procurement, Database Administration, Operating Systems, Lotus Notes, Customer Relations, Coordination, XP, Active Directory, Windows 7, Visio, Teamwork, Printers, Telephone Skills, Data Entry, Desktop Support, Software Installation, Red Hat Linux, Microsoft Word, System Administration, Technical Support, Microsoft Excel, Process Scheduler, Software Documentation, Windows Server, VPN, OS X, Hardware, Networking, Network Administration, Help Desk Support, Microsoft Exchange, Laptops
Education
Briarcliffe College 1999 — 2005
BBA/IT, Business Administration / Information Technology
Briarcliffe College 1999 — 2003
Bachelor of Business Administration (BBA), Information Technology
Corning Incorporated July 2012 - Present
Vonage March 2010 - Present
2005 to 2009 November 2005 - December 2009
City of Concord May 1999 - May 2005
Concord Police Department January 1999 - January 2005
Mecklenburg County March 1995 - May 1999
Skills
Compliance, Customer Relations, Budgeting, Investigations, Private Investigations, Budgets, Customer Service
Education
Stanly Community College 2010 — 2011
Certificate, Basic Law Enforcement Training
Appalachian State University 1989 — 1994
BSCJ, Criminal Justice, Sociology
Caldwell Community College and Technical Institute 1992 — 1993
Associate, Arts
Central Cabarrus HS 1985 — 1989
MCSO BLET 96-1
Vonage September 2006 - Present
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Team Building
Education
Brookdale Community College 2003 — 2005
Associate of Arts (A.A.), Fine and Studio Arts
BuzzFeed December 2012 - Present
Animoto December 2010 - August 2012
Barnes & Noble June 2010 - December 2010
Ally Financial Inc. November 2009 - May 2010
ASMALLWORLD, Inc. January 2008 - July 2009
Community Connect May 2007 - August 2007
Vonage 2004 - 2007
Site59 2002 - 2004
Poolside 2001 - 2002
Deepend 2000 - 2001
Skills
CSS, MySQL, JavaScript, jQuery, PHP, HTML 5, Web Design, Dreamweaver, Ruby on Rails, Web Development, User Experience, Agile Methodologies, AJAX, Web Applications, Ruby, Information Architecture
Education
Columbia University in the City of New York 2002 — 2003
Certificate, Software Engineering in C/C++
Bard College 1995 — 1999
Bachelor of Arts, Integrated Arts
LinkedIn October 2014 - Present
LinkedIn January 2012 - October 2014
Canadian Tire November 2010 - January 2012
Maple Leaf Foods July 2010 - November 2010
WIND Mobile August 2009 - July 2010
RBC July 2008 - March 2009
Citi October 2007 - July 2008
Vonage March 2007 - October 2007
UBS Global Asset Management October 2006 - March 2007
Seneca College January 2006 - October 2006
Skills
Talent Management, Recruiting, Social Media, Sourcing, Internet Recruiting, Human Resources, Leadership, New Hire Orientations, Interview Preparation, Change Management, Training, Employer Branding, Job Search Strategies, Staff Development, Career Counseling, Vendor Management, Employee Engagement, Recruitment Technology, Project Management, Strategy, Screening Resumes, Awesomeness, Employee Relations, Consulting, Temporary Placement, Performance Management, Negotiation, Leadership Development, Taleo, Technical Recruiting, Career Advising, Diversity Recruitment, Manage Client..., Coaching, Onboarding, Employee Benefits, Succession Planning, Creative Sourcing, Compensation Negotiation, Pipeline Building, Candidate Development, Global Recruitment, Instructional Design, Career Site Development, Coaching Recruiters, Talent Acquisition..., Hands-on Training, Training Delivery, CRM
Education
Brock University 2009 — 2012
Bachelor of Education, Adult Education
Seneca College of Applied Arts and Technology 2006 — 2007
Post Graduate Certificate in Human Resources, Human Resources Management
York University 1999 — 2004
BA Specialized Honours, Geography and Urban Studies
Vonage November 2012 - Present
DesignByDSMND June 2012 - Present
Ross October 2011 - December 2011
Skills
Microsoft Word, Customer Service, Management, Responsible, Team Player
Education
Atlanta Metropolitan College 2012 — 2014
AT&T January 2008 - Present
Vero Systems February 2005 - March 2007
Vonage 2004 - 2005
Net2Phone February 2001 - September 2002
VNIT Nagpur February 1994 - August 1995
Skills
SIP, Unix, BVOIP, Telecommunications, Wireless, VoIP, Testing, Test Automation, Networking, Switches, Solaris, Quality Assurance, Databases, Regression Testing, System Testing, Test Planning
Education
Birla Institute of Technology and Science 1994 — 1995
Master's in Engineering
Visvesvaraya National Institute of Technology 1988 — 1992
Bachelors, Engineering
Vonage December 2012 - Present
Tata Communications June 2008 - October 2012
ABS-CBN Telecom & ABS-CBN International 2001 - 2007
Verizon 1998 - 2001
BayanTel (Verizon) 1994 - 1998
Skills
Telecommunications, Wireless, IPTV, Satellite, VOD, VoIP, Broadcast, VAS, Product Management, Mobile, Go-to-market Strategy, Alliance and..., Networking Solutions, Mobile Devices, Business Development, Ethernet, Start-ups, Management, WiMAX, Telephony, Managed Services, Broadband, MPLS, Strategic Partnerships, SIP, International Business, Unified Communications, Product Marketing, Mobile Communications, Mobile Technology, Cloud Computing, Vendor Management, Solution Selling, Telco, Integration, Mobile Applications, Product Launch, Internet Services, Computer Network..., Strategy, International Sales, Cross-functional Team..., Call Centers, Transmission, IP
Education
Ateneo Graduate School of Business 1990 — 1993
MBA
University of California, Los Angeles 1985 — 1986
University of the Philippines 1981 — 1985
BA
Seman Tov Inc May 2013 - Present
Chris Applegate Photography 摄影 March 2012 - Present
MudManX October 2011 - Present
Accurate Computer Technologies, LLC. September 2006 - October 2014
Durham School Services November 2012 - April 2013
Vonage January 2010 - October 2011
Vonage August 2009 - January 2010
Top Tech Inc. (DBA PC Warehouse) August 2000 - August 2009
Skills
Software Installation, Troubleshooting, Digital Photography, Servers, Facebook, Laptops, Microsoft Word, Obstacle Race..., Obstacle Race..., Sports Photography, Photography, Data Recovery, Photoshop, Green Energy, Portrait Photography, Commercial Photography, Event Photography, Fashion Photography, Electricity, Electronics, Computer Forensics, Commercial Driving, Computer Network..., Money Management, Android Development, Android, Android SDK, Windows Server, Windows 7, Windows Vista, Windows XP Pro, Windows Phone, Windows Mobile, Windows 2000, DOS, DOS commands, HTML, Energy, Energy Efficiency, Logic Gates, Professional Photography, Studio Photography, Natural Lighting, Nikon, Camera Operating, Camera Skills, Digital Cameras, Windows 8, Windows 8.1
Education
Brookdale Community College 2003 — 2009
A.A.S., Network Administrator CCNA LAN/WAN Technician
Colts Neck High School 1999 — 2003
High School College-Prep Diploma
Vonage September 2006 - Present
Education
Bloomfield College 1992 — 1997
Vonage September 2011 - Present
Easylink Services June 2005 - August 2011
eCredit June 2004 - June 2005
Approva Corporation January 2003 - May 2004
Siemens (Formerly Dade Behring) June 1999 - November 2002
Putnam Investments 1999 - 2000
Chenab Info tech 1995 - 1998
Cement Corporation of India 1991 - 1995
Skills
Unix, Oracle, Enterprise Architecture, Linux, Disaster Recovery, Agile Methodologies, Perl, Shell Scripting, Requirements Analysis, MySQL, Data Migration, Java, SDLC, Database Administration, Telecommunications, Databases, Web Applications, Software Project..., Microsoft SQL Server, System Administration, XML, Solaris, Web Development, SQL, PL/SQL, Unix Shell Scripting, Software Development, .NET, Red Hat Linux, Integration, Cloud Computing
Education
Bharathidasan University 1985 — 1988
B.Sc
Babson College September 2015 - Present
Babson TV September 2015 - Present
Babson Consuling Association September 2015 - Present
Vonage June 2015 - August 2015
Vonage May 2014 - August 2014
LET@Babson September 2013 - April 2014
Skills
Project Management, Communication, Branding, Market Research, Analysis, Editing, Exposure to VideoScribe, Marketing, Microsoft Word, Writing, Whiteboarding, Presenting, Strategic Management, Legal Assistance, Advertising, Microsoft Excel, Organization, Minitab, Microsoft Office, Social Networking
Education
Babson College 2013 — 2017
Business Administration and Management, General
Middletown High School South 2009 — 2013
MicroEdge August 2015 - Present
iCIMS October 2014 - August 2015
SunGard Financial Systems March 2009 - September 2014
Visible Technologies April 2008 - December 2008
5W Public Relations October 2007 - April 2008
Brown Lloyd James August 2006 - September 2007
Vonage April 2003 - August 2006
ANALYTICi (FCB) March 2001 - April 2003
Weber Shandwick January 2000 - March 2001
Skills
CRM, Digital Marketing, Corporate Communications, Marketing Communications, Public Relations, Marketing, SEO, Leadership, Social Media, B2B, Sales, Brand Management, Start-ups, Strategic Communications, Thought Leadership, Consulting, Lead Generation, Marketing Strategy, Product Marketing, Integrated Marketing, Strategy, Business Strategy, Management, Product Management, Strategic Partnerships, Disaster Recovery, Business Development, Internal Communications, Nonprofits, Financial Services, Corporate Branding
Education
Binghamton University 1994 — 1996
BS, Psychology
Bryant University 1992 — 1993
Marketing
hibu February 2015 - Present
hibu September 2014 - January 2015
hibu October 2013 - September 2014
hibu August 2011 - October 2013
Citi November 2009 - May 2010
Vonage April 2009 - August 2009
InGrid, Inc. February 2007 - July 2008
Verizon November 2005 - February 2007
Verizon November 2001 - November 2005
Skills
Vendor Management, Product Management, Brand Management, Collateral, Project Management, Copywriting, Marketing Strategy, Program Management, Strategic Partnerships, Product Development, Direct Marketing, Call Center, Start-ups, Strategic Planning, Marketing, Process Improvement, Product Launch, Product Marketing, Telecommunications, Advertising, Management, Sales, Training, Sales Operations, CRM
Education
Boston University 1997 — 2001
B.S., Communication
Conestoga High School 1993 — 1997
The law office of Morris/DuPont January 2012 - Present
Vonage October 2010 - August 2011
DKM Skincare January 2010 - October 2010
Sprint March 2009 - January 2010
Skills
Real Estate, Customer Service, Administrative..., Receptionist Duties, Filing, Data Entry, Multi-line Phone, Microsoft Word, Microsoft Excel, Management, Teamwork, Social Media, Computers, Bilingual-English/Spanis..., Public Speaking, Calendaring, Wordperfect, Loan Modifications, Short Sales, Bankruptcy Mediations, Equator, Document Review
Education
Gold Coast Schools 2015 — 2015
Real Estate Sales Associate
Everest Institute-Kendall 2009 — 2010
Diploma, Medical/Clinical Assistant
Tattnall County High School 2002 — 2006
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Vonage June 2015 - Present
Vonage December 2013 - Present
Vonage May 2011 - December 2013
Vonage August 2006 - May 2011
Battalia Winston International May 2004 - August 2004
Skills
Integrated Marketing, Direct Marketing, Project Management, Strategy, Email Marketing, Marketing Management, Advertising, Digital Marketing, Marketing, Product Marketing, Mobile Marketing, Leadership, Online Advertising, Competitive Analysis, Marketing Communications, Strategic Partnerships, Multi-channel Marketing
Education
Arizona State University 2004 — 2006
Marketing & Communications, Marketing & Communications
Villanova University 2002 — 2004
Marketing
Vonage September 2012 - Present
Bloomberg June 2011 - August 2012
Vonage September 2005 - July 2011
Telcordia Technologies 1997 - 2005
OKNA Corp. July 1995 - September 1997
Pick Systems Moscow May 1992 - June 1995
Skills
Linux, XML, Web Applications, Software Development, Unix, Agile Methodologies, SQL, Perl, Java, Angular JS, Test Automation, iOS Development, Requirements Analysis, Software Engineering, Web Services, SDLC, Software Project..., Integration
Education
Moscow State Forest University (MSFU) 1983 — 1989
American Museum of Natural History May 2014 - Present
American Museum of Natural History July 2012 - May 2014
Touchtunes May 2010 - July 2012
Revolver Magazine May 2008 - August 2010
Music Choice November 2009 - May 2010
Vonage September 2009 - May 2010
MetaCarta September 2008 - January 2009
The Times February 2008 - May 2008
OPIS 2000 - 2001
Skills
News Writing, Digital Media, Branding Development, Copy Editing, Editing, Social Media, Writing, Photoshop, Content Management, Journalism, New Media, Copywriting, Magazines, Editorial, Advertising, Publishing
Education
Georgetown University 2015 — 2017
Master’s Degree, Technology Management
Boston University 2005 — 2009
Bachelor of Science, Journalism
Vonage February 2015 - Present
CEB March 2014 - February 2015
Cbeyond July 2011 - March 2014
American Red Cross January 2011 - May 2011
ePlus December 2010 - January 2011
Skills
Recruiting, Networking, Social Networking, Applicant Tracking..., College Recruiting, Talent Acquisition, Internet Recruiting, Sourcing, Onboarding, Building Relationships, Staffing Services, Screening Resumes, Management, Interviews, Leadership
Education
The University of Georgia 2007 — 2011
Bachelor of Arts, Anthropology
Anglo-American University, Prague 2010 — 2010
Humanities, Study Abroad Program
Langley High School 2003 — 2007
Prudential Financial March 2012 - November 2012
Certify Data Systems April 2011 - July 2011
Life Technologies November 2010 - March 2011
BCL Technologies April 2007 - October 2010
Shell Oil Company September 2006 - April 2007
Allstate Insurance July 2006 - September 2006
Walt Disney Internet Group December 2005 - June 2006
UPS Supply Chain Solutions April 2005 - November 2005
Wireless Generation October 2004 - February 2005
Vonage January 2004 - October 2004
Skills
Requirements Gathering, Requirements..., Agile Project Management, Agile, RUP, UML, Test Director, Quality Center, Business Requirements, Test Cases, CVS, RAD, Activity Diagrams, Scrum, Application Design, MS Project, Doors, WinRunner, Business Process Design, Requirements Analysis, Visio, SDLC, Business Analysis, User Acceptance Testing, Waterfall, LoadRunner, Functional..., Software Project..., Sequence Diagrams, Testing, Quality Assurance, Rational Rose, Access, Agile Methodologies, Requirement..., Software Design, Requirements Management, Data Warehousing, CRM, Gap Analysis
Education
New Jersey Institute of Technology 2002 — 2004
Master of Science, Electrical Engineering - Telecommunications
1995 — 2000
Bachelor of Engineering, Electrical Engineering
NRG Energy December 2014 - Present
Verizon July 2012 - December 2014
Verizon Enterprise Solutions January 2012 - July 2012
Verizon Business April 2011 - January 2012
Vonage May 2006 - April 2011
ANM Communications, LLC August 2003 - January 2007
Oil Price Information Service (OPIS) July 2001 - August 2003
Jackson School District October 1999 - July 2001
Oil Price Information Service (OPIS) October 1998 - October 1999
Asbury Park Press January 1991 - October 1998
Skills
Corporate Communications, Public/Media Relations, Employee Engagement, Marketing Communications, Speech Writing, Crisis Communications, Reputation Management, Corporate Social..., Intranet Development..., Social Media, Composing Press Releases, Relationship Building, Change Management..., Team Leadership, Content..., Digital Media, Consulting, Copy Writing, Employer Branding, Presentations, Editing, eBook and Mobile..., International Relations, Management, Intranet, Mobile Applications, Media Analysis, Copywriting, Change Management, Public Relations, Content Development, Program Management, Press Releases, Internal Communications, Cross-functional Team..., Strategic Communications, Digital Strategy, Leadership, Newsletters, Strategy, Mobile Devices, Messaging, Communication Training, Cloud Computing, New Media, Thought Leadership, Telecommunications, Marketing, Web Content
Education
Boston University 2011 — 2014
Master of Science (M.S.), International Marketing Management
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts, English
TD February 2014 - November 2014
Guy Carpenter September 2013 - February 2014
AXA Equitable 2010 - 2013
Vonage 2009 - 2010
Morgan Stanley 2007 - 2008
Capgemini January 2005 - August 2007
Skills
Business Analysis, SDLC, Process Improvement, Product Development, Analysis, PMO, Visio, Databases, SQL, Business Strategy, Team Building, Healthcare, Telecommunications, Requirements Analysis, Quality Assurance, Process Engineering, Testing, Investment Banking, Data Management, Requirements Gathering, Business Requirements, Business Intelligence, Software Project..., Business Process..., User Acceptance Testing, Cross-functional Team..., Business Process, Vendor Management, Data Analysis, Systems Analysis, Software Documentation, Integration, Change Management, Business Transformation, Business Process..., Leadership, Project Management, IT Strategy, Business Process Design, PMP, Project Portfolio..., Data Warehousing
Education
Binghamton University - School of Management 2002 — 2005
MBA, MIS
University of Mumbai 1993 — 1996
B.S., Chemistry
Welingkar Institute of Management
Diploma in Business Management, Business
Multinational Banking Institution November 2014 - Present
Pomeroy February 2012 - November 2014
BatteryZone November 2011 - December 2012
Synchronoss Technologies September 2011 - November 2011
Vonage August 2006 - February 2011
Vonage August 2006 - February 2011
Vonage August 2006 - February 2011
Skills
Call Center, Customer Experience, Vendor Management, Telecommunications, VoIP, Supervising, Problem Solving, Hands-on leader, Workforce Management, Call Centers, Management, Leadership, Troubleshooting, Operations Management, Customer Satisfaction, Software Documentation, Cross-functional Team..., Customer Service, Time Management, Analysis, Customer Retention, Business Analysis, Project Management, Process Improvement, Training, Change Management, Coaching, Team Leadership, CRM, Team Management, Avaya, Outsourcing, Quality Assurance, Technical Support, Networking, Data Center, Microsoft Office, TCP/IP, Team Building, Servers
Education
DeVry University 2015 — 2016
Bachelor's Degree, Technical Management, 3.7
DeVry University 2012 — 2014
Associate's in Applied Science, Electronic and Computer Technology, 3.6
Brookdale Community College 2004 — 2006
Associate of Science (A.S.), Communications/Broadcasting
CEENTA March 2014 - Present
Tolt Service Group August 2011 - February 2014
Vonage May 2011 - August 2011
Insight Global Limited December 2010 - April 2011
Pitney Bowes March 2009 - August 2010
Skills
Computer Hardware, Troubleshooting, XP, Active Directory, VPN, Windows, Call Center, Laptops, Printers, Computer Repair, Linux, Motherboards, A+ Certified, Customer Service, Hardware, Software Installation, Software Documentation, Electronics, Technical Support, Operating Systems, Testing, Security, Windows 7, Call Centers, Networking, Cabling, Windows Server, Network Administration, Routers, Workstations, Servers, Wireless Networking, Switches, Help Desk Support, Antivirus, Citrix, Hardware Support, Hardware Installation, Desktop Computers, IP, Disaster Recovery, Cisco Technologies, DHCP, System Administration, VMware, OS X, LAN-WAN, Data Center, Windows Vista, System Deployment
Education
Strayer University-North Carolina 2013 — 2015
Bachelor of Science (B.S.), Network and System Administration/Administrator
TechSkills-Charlotte 2010 — 2011
CERTIFICATION, ITSA
Denmark Technical College 2000 — 2002
UNDER GRAD, Electromechanical Engineering
BAMBERG EHRHARDT HIGH SCHOOL 1993 — 1997
Diploma
Vonage August 2011 - Present
Skills
Unix, VMware, Servers, TCP/IP, Virtualization, DNS, Cloud Computing, System Administration, Troubleshooting, Oracle, Solaris, Operating Systems, MySQL, Firewalls, Linux, SQL, SAN, Cluster, Web Services, Oracle Identity Manager, Middleware Support, SMTP, Email Management, LDAP, IAM
Education
Bangalore University 1995 — 1999
BE, Electrical & Electronics Engineering
Government Junior college 1992 — 1994
Board of intermediate Education, Mathematics, Physics and Chemistry
inContact December 2014 - Present
Interactive Intelligence April 2009 - December 2014
Vonage April 2008 - February 2009
Fifth Third Bank November 2005 - April 2008
American Express 1999 - 2005
Prudential Financial 1997 - 1999
AT&T 1996 - 1997
Wachovia 1993 - 1996
Skills
Workforce Management, Call Center, Contact Centers, IEX, Call Centers, IVR, Customer Experience, CRM, Operations Management, Unified Communications, Workforce Planning, Vendor Management, Management, Business Analysis, Telephony, Leadership, SaaS, Team Building, Salesforce.com, BPO
Education
Bridgewater College 1989 — 1993
Bachelor of Science, Business Administration
Prudential Financial July 2015 - Present
Prudential Financial August 2014 - June 2015
Vonage July 2012 - August 2014
Vonage March 2011 - June 2012
Vonage September 2008 - February 2011
Skills
Development of..., Business Intelligence..., Microsoft Excel, Integrated Marketing..., Microsoft Office, Microstrategy, Microsoft Word, PowerPoint, Outlook, Omniture, Business Case Modelling, Financial Modeling, Financial Analysis
Education
Binghamton University 2006 — 2008
Master of Business Administration (M.B.A.), Finance, General
Binghamton University 2002 — 2006
Bachelor of Science (B.S.), Marketing
Groupon August 2015 - Present
Groupon June 2013 - Present
TheLadders.com March 2011 - May 2013
TheLadders.com September 2008 - March 2011
United Nations August 2007 - August 2008
Vonage January 2006 - June 2007
EasyLink (Premiere Global Services) 2003 - 2005
King Teleservices 1998 - 2003
Skills
Vendor Management, CRM, Outsourcing, Strategy, Process Improvement, Management, Leadership, Start-ups, Operations Management, Call Centers, Team Leadership, Sales, Program Management, Call Center, Sourcing, Sales Operations, Six Sigma, Customer Experience, Business Development, Enterprise Software, Mergers & Acquisitions, Cross-functional Team..., Business Process..., Product Development, Change Management, Account Management, Forecasting, Strategic Partnerships, Technical Recruiting, Contract Negotiation, Customer Support, Business Strategy, Project Planning, Multi-site, BPO, Executive Management, Customer Retention, Customer Satisfaction, Analytics, Management Consulting, Business Process..., SaaS, Online Metrics, Call Center...
Education
Columbia University - Columbia Business School 2006 — 2008
MBA
London Business School 2006 — 2008
MBA
The New School 2001 — 2005
BA
Akademia Ekonomiczna im. Karola Adamieckiego w Katowicach
Genband September 2013 - Present
ThruPoint January 2013 - September 2013
ThruPoint December 2011 - December 2012
ThruPoint November 2009 - November 2011
Verizon Wireless 2009 - 2009
Arkadin 2008 - 2009
Vonage Holdings December 2005 - April 2008
Vonage May 2004 - December 2005
Pingtel December 2000 - May 2004
Boston University Medical Campus Office of Information Technology May 1998 - December 2000
Skills
Avaya, IMS, Fixed Mobile Convergence, VoIP, SIP, TCP/IP, Ethernet, Product Management, IVR, Routing, Asterisk, Cisco IOS, DNS, DHCP, Networking, Service Delivery, Shell Scripting, Visio, Unified Communications, Telecommunications, Data Center, Managed Services, Call Centers, Telephony, Troubleshooting, Cloud Computing, Wireless, Cisco Technologies, Pre-sales, Integration, Firewalls, Enterprise Software, Linux, Solution Architecture, Network Design, System Deployment, Strategic Partnerships, CRM, Solaris, Cisco Call Manager, Program Management, Network Architecture, WAN, MPLS, Virtualization, Professional Services
Education
Boston University 1995 — 2001
Bachelor, Computer Science
Atlanta Public Schools 2013 - Present
Vonage October 2013 - March 2014
Comcast Cable February 2012 - February 2012
Skills
Data Entry, Customer Service, Sales, Retail Sales, 10 Key, Microsoft Office, Internet, Cashiering, Merchandising, Adobe Creative Suite, Office Administration, Classroom, Typography, PowerPoint
Education
Everest University-Brandon 2009 — 2010
Associate of Arts and Sciences (A.A.S.), Medical Billing and Coding
Art Institute of Atlanta 2001 — 2005
Associate of Arts and Sciences (A.A.S.), Graphic Design
Vonage January 2003 - April 2007
ECI Conference Call Services November 2000 - November 2002
Skills
Pain Management, Emotional Wellness, PTSD, Joint Pain, Fibromyalgia, Digestive Disorders, Back Pain, Stress, Anxiety Disorders, Sciatica, Respiratory Care, Allergies, Headaches, Migraines, Sports Injuries, Wellness, Management, Account Management, Wellbeing, Leadership, Holistic Health, Healthcare, Allergy, Telecommunications, Event Management, VoIP, Nutrition, Public Relations, Stress Management, Treatment, Strategic Partnerships, Fitness, Social Networking, Meditation, Wellness Coaching, Start-ups, Vendor Management, Program Management
Education
Eastern School of Acupuncture and Traditional Medicine 2009 — 2012
M.Ac, Acupuncture
Boston University 2008 — 2010
BLS, Interdisciplinary Studies
Union County College 2007 — 2008
AS, Liberal Studies
Scotch Plains Fanwood 1990 — 1994
Vonage September 2009 - Present
Johnson & Johnson April 2008 - April 2009
Bristol-Myers Squibb April 2006 - March 2008
Johnson & Johnson April 2005 - April 2006
Johnson & Johnson July 2002 - December 2004
Lucent Technologies October 1996 - September 2001
AT&T Bell Labs August 1987 - October 1996
Skills
Instructional Design, Graphic Design, E-learning Development, Computer Graphics, Technical Writing, Blended Learning, Training & Development, Style Guides, Multimedia, Training Course..., Process Simulation, Image Editing, Instructor-led Training, Script Editing, Flash Animation, Captivate, Snap! by Lectora, Snap! Empower, Lectora, Articulate Presenter, Training Delivery, Root Cause Analysis, Creative Concept..., Proofreading, Employee Surveys, Change Management, Web Design, Call Centers, ADDIE, Quality Assurance, E-Learning, Training, Program Management, Project Management, Process Improvement, Software Documentation, Telecommunications
Education
Brookdale Community College 1992 — 1995
Associate of Arts, Art
AT&T June 2014 - Present
Vonage November 2011 - May 2014
Comcast July 2011 - November 2011
ULTICOM INC August 2006 - March 2011
RUTGERS, THE STATE UNIVERSITY September 2004 - July 2006
Brookdale Community College January 2002 - May 2004
Skills
VoIP, SIP, Testing, Java, Wireshark, Unix, Agile Methodologies, Telecommunications, Quality Center, Test Automation, Troubleshooting, Embedded Systems, Shell Scripting, Test Planning
Education
THE STATE UNIVERSITY OF NEW JERSEY
Bachelor of Science, Computer and Electrical Engineering
Brookdale Community College
Associate of Science, Computer and Electrical Engineering
St. John's High School 1986 — 1998
S & P Data June 2011 - Present
BCS Consulting Services May 2006 - Present
CentraComm Communications February 2009 - March 2011
Fundamental Financial November 2006 - September 2007
Vonage October 2003 - May 2006
Vonage America 2003 - 2006
Adelphia March 2000 - May 2003
PrimeStar 1997 - 1999
Continental Cablevision 1982 - 1998
Media One 1982 - 1998
Skills
CRM, Start-ups, Strategy, Business Development, Call Center, Project Management, Call Centers, Outsourcing, Executive Management, Human Resources, Customer Experience, Leadership, Business Strategy, Strategic Partnerships, Program Management, Employee Relations, Cross-functional Team..., Marketing, Telecommunications, Operational Excellence, Customer Satisfaction, Mergers & Acquisitions, Mergers, Technical Support, Vendor Management, Management, Business Process..., Training, Strategic Planning, Change Management, Operations Management, SaaS, Talent Management, Security, New Business Development, Sales, Account Management, BPO, Process Improvement, Team Leadership, Team Building, Enterprise Software, Performance Management, Customer Service, Business Analysis, B2B, P&L Management, Business Transformation, Sales Management, Customer Retention
Education
CTAMU - Harvard Business School 1990 — 1990
Executive Development Certificate
Bowling Green State University 1974 — 1980
BA
monroeville
New York University March 2009 - Present
Micro-Data Systems May 2006 - March 2009
American List Counsel 2006 - 2009
Vonage January 2006 - April 2006
Fantasy Island Amusement Park 1991 - 2005
Skills
Unix, Windows, CentOS, Nagios, System Administration, Linux, High Availability, Load Balancing, IT Strategy, Management, FTP, Servers, DNS, Virtualization, Network Design, Databases, SDLC, Firewalls, Cisco Technologies, Visio, Solaris, Business Analysis, Data Center, ITIL, Project Management, Information Technology, Enterprise Architecture, Integration, VMware, Apache, Active Directory, Troubleshooting, Cloud Computing, Switches, IT Management, Red Hat Linux, Computer Hardware, Systems Analysis, Linux System..., Network Administration, VoIP, Network Security, Shell Scripting, Software Installation, VPN, Bash, Perl, Ubuntu, Computer Security, Disaster Recovery
Education
New Jersey Institute of Technology 1995 — 2006
Holmdel High School 1980 — 2000
Brookdale Community College 1992 — 1995
Business Administration
Amplify November 2013 - Present
John Wiley and Sons July 2013 - November 2013
John Wiley and Sons March 2009 - June 2013
American Management Association December 2006 - October 2008
Vonage August 2006 - December 2006
Self-employed November 2001 - August 2006
NYUonline September 2000 - November 2001
PaineWebber September 1999 - August 2000
Various Institutions September 1990 - May 2000
The Forum Corporation October 1994 - August 1999
Skills
Instructor-led Training, Sales, Business Services, Needs Analysis, Instructional Design, Project Management, Program Management, Training, Blended Learning, E-Learning, Management, Performance Management, Leadership, Editing, Consulting, Curriculum Design, Cross-functional Team..., Team Leadership, ADDIE, Content Development, Learning Management
Education
Northwestern University
Ph.D., ABD, Performance Studies
Northwestern University
M.A., Performance Studies
Bowdoin College
B.A. cum laude, German and Mathematics
Ludwig-Maximilians Universität München
YIPTV January 2012 - Present
Virtus Global Partners (IVG partners new JV) January 2008 - Present
Glowpoint, Inc. 2011 - 2011
Vonage December 2005 - September 2007
Vonage March 2001 - November 2005
Intelisys July 2000 - January 2001
GE 1993 - 1997
Bechtel 1990 - 1993
Skills
Product Strategy, Mobile, Business Strategy, VoIP, Business Planning, Alliances, Business Alliances, Product Management
Education
New York University - Leonard N. Stern School of Business 1998 — 2000
MBA, Finance/Information Systems
University of South Florida 1988 — 1990
MS, Electrical Engg
Birla Institute of Technology and Science 1983 — 1987
BS, Electrical Engg
PSBB, Chennai 1976 — 1983
SIBoating August 2010 - Present
Vonage/Verizon/Bell Atlantic/NYNEX/NY Telephone May 2006 - Present
Vonage 2006 - Present
Vonage Holdings, Inc 2006 - Present
Voange 2006 - July 2010
Computer Generated Solutions January 2004 - April 2006
Verizon May 1970 - November 2003
Verizon 1970 - 2003
Skills
Process Improvement, Call Centers, VoIP, Telecommunications, Wireless, Cross-functional Team..., Vendor Management
Education
Wagner College 1994 — 1996
MBA, International Business
Adelphi University 1992 — 1994
bps, business
Audrey Cohen College 1991 — 1994
BPS, Business
Capella University
PhD, Telecommunications Management
The George Washington University
MS, Project Management
Vonage May 2008 - Present
RTP Technology September 2007 - May 2008
Keane Inc. July 2006 - September 2007
WebMD Corporation April 2004 - July 2006
Oracle November 1998 - February 2001
Skills
Requirements Analysis, Business Analysis, Software Project..., Oracle E-Business Suite, Oracle Discoverer 10g, SQL*Plus, Toad, Oracle Applications, Cross-functional Team...
Education
Adelphi University 1993 — 1995
Master of Business Administration (MBA), Accounting and Business/Management
Concordia College
Bachelor of Arts (B.A.), Mathematics
Horizon Blue Cross Blue Shield of New Jersey June 2014 - Present
Mickey's Adventures April 2014 - Present
WDWHints.com/HINTS! Magazine January 2013 - Present
March of Dimes March 2014 - June 2014
Vonage August 2010 - April 2013
various April 2008 - December 2010
Pfizer September 2008 - January 2010
Theta Phi Alpha National Sorority September 1994 - 2010
various January 2001 - December 2009
BlackRock May 2007 - September 2008
Skills
Editing, Corporate Communications, Internal Communications, Writing, Public Relations, Philanthropy, Special Events..., Blogging, Event Management, Facebook, Management, Publications, Project Management, Fundraising, Strategic Communications, Leadership, Social Media, Social Networking, Nonprofits, Event Planning
Education
Brookdale Community College 2013 — 2014
Certificate, Non-Profit Management
Fairleigh Dickinson University 1993 — 1997
BA, English: Communications
Linden High School 1989 — 1993
Source4Teachers April 2015 - Present
Versata 2011 - July 2014
RightAnswers October 2007 - January 2009
Vonage April 2005 - September 2007
QMed/IHMC January 2003 - March 2004
MicroWarehouse July 2001 - June 2002
Wingraph, LLC January 2001 - April 2001
ION Networks February 2000 - August 2000
ION Networks January 1999 - February 2000
Skills
Microsoft Certified..., Database Administration, Webmaster Services, Linux, TCP/IP, Troubleshooting, Microsoft SQL Server, Windows, Project Management, SQL, Operating Systems, IIS, Integration, HTML, Telecommunications, Technical Support, Networking, Cisco Technologies, Oracle, Software Development, Servers, Web Development, Quality Assurance
Education
DeVry University 1997 — 1998
AAS, Computer Information Systems
Ball State University 1994 — 1995
Speech Communication
York College of Pennsylvania 1990 — 1994
BA, Speech Communication
York College of Pennsylvania 1990 — 1994
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Sayreville War Memorial High School 1986 — 1990
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Vonage February 2015 - Present
Vonage April 2005 - February 2015
Skills
Call Centers, Troubleshooting, Shell Scripting, Cloud Computing, Telecommunications, Windows, TCP/IP, Solaris, Project Management, Process Improvement, Customer Experience, Vendor Management, Perl, Routers, SIP, Linux, Operating Systems, Switches, Data Center, Unix, Cross-functional Team..., Testing, Routing, Management, Software Development, Team Leadership, Wireless, VoIP, Program Management, Quality Assurance, Service Delivery, Networking, Technical Support, Disaster Recovery, Cisco Technologies, Integration, Firewalls, SQL, Visio, IP
Education
New Jersey City University 2001 — 2005
BA, Computer Science, Math
Ain Shams University 1992 — 1997
BA, Electronic Communication
Middlesex County College
vonage June 2006 - Present
AT&T September 2005 - June 2006
Merck March 2005 - September 2005
Civic Development Group 1998 - 2003
Skills
Databases, Telemarketing, PL/SQL, Oracle, SQL, Pharmaceutics, Marketing, Telecommunications, Business Analysis, ETL, Unix
Education
Bauman Moscow State Technical University 1987 — 1994
MS, Mechanical Engineering
Moscow school 379 1976 — 1986
High School Diploma
Vonage July 2006 - Present
Bear Stearns February 2006 - July 2006
Transnuclear December 2005 - January 2006
Loral Skynet November 2002 - October 2004
Trellis Network Services October 1997 - June 2002
Skills
System Architecture, Systems Engineering, Enterprise Architecture, Solution Architecture, Solution Implementation, Project Planning, Project Management, Project Coordination, Project Engineering, Information Security, Troubleshooting, Windows, Data Center, Integration, Microsoft SQL Server, Distributed Systems, Computer Hardware, High Availability, Mobile Devices, Telecommunications, Scripting, Network Architecture, Network Engineering, Network Administration, DHCP, DNS, Business Intelligence, Active Directory, Database Design, Servers, Windows Server, Security, Microsoft Exchange, SharePoint
Education
Rutgers, The State University of New Jersey-New Brunswick 1997 — 1999
BS/BA, Theoretical Physics/Professional Mathematics
Brookdale Community College 1994 — 1997
AA/AS, English/General Science
Vonage September 2008 - April 2015
Wells Fargo June 2004 - August 2008
Veritas Prep 2004 - 2007
Arizona State University 2002 - 2004
Charter One Bank 2001 - 2002
AmTrust Bank FKA Ohio Savings Bank 2000 - 2001
Skills
Vendor Management, Process Improvement, Business Analysis, Program Management, Forecasting, Analysis, Team Leadership, Strategic Planning, Change Management, Operations Management, Financial Analysis, Marketing Strategy, Contract Negotiation, Disaster Recovery, Budgeting
Education
Arizona State University - W. P. Carey School of Business 2002 — 2004
MBA
Arizona State University - W. P. Carey School of Business 2002 — 2004
MSIM, Information Management
Kent State University 1996 — 1999
BBA, Finance
Vonage February 2006 - January 2008
vonage 2005 - 2008
Depot America June 1999 - September 2005
Education
Art Institute of Philadelphia 1985 — 1987
Associates Degree, Commercial Art
Vonage June 2008 - Present
Vonage June 2006 - June 2008
Skills
VoIP, Vendor Management, Telecommunications, IP, Computer Network..., Call Centers, Wireless, SIP, TCP/IP, Cisco Technologies, Switches, Troubleshooting, MPLS, Routers, Network Design, Data Center, Network Engineering, BGP, Telephony, Ethernet, Routing, Service Delivery, Wireless Networking, VPN, Firewalls
Education
Anthem Institute-North Brunswick
Brookdale Community College
Freehold Township High School
New Jersey Institute of Technology
Comcast Cable September 2012 - Present
Weill Cornell Medical College August 2012 - September 2012
Vonage August 2010 - March 2012
Vonage February 2007 - August 2010
Vonage January 2006 - February 2007
MCC Computing February 1999 - February 2001
Skills
Telecommunications, VoIP, Vendor Management, Wireless, Call Center, Call Centers, Technical Support, Troubleshooting, Cross-functional Team..., Customer Experience, Service Delivery, TCP/IP, Business Analysis, Cloud Computing, Process Improvement, Software Documentation, Avaya, ITIL, SIP, IP, SDLC, Software Development, Project Management, html5, CSS, JavaScript, Integration, Visio, Data Center
Education
Middlesex County College 2008 — 2008
Project Management Certificate
Abant İzzet Baysal Üniversitesi 1996 — 2000
Computer Science
Audible, Inc. March 2015 - Present
Audible.com September 2010 - March 2015
Audible, Inc. April 2006 - September 2010
Vonage October 2005 - August 2006
Skills
Technical Support, Customer Service, Sales, Call Center, Troubleshooting, Customer Experience, Mobile Devices, TCP/IP, Laptops, XP, Computer Hardware, Telecommunications, Windows 7, Call Centers, A+ Certified, Wireless Networking, Hardware, Blackberry, Networking, Software Installation, Servers, Microsoft Exchange, Active Directory, Microsoft Certified..., Windows XP, Customer Satisfaction
Education
Borough of Manhattan Community College 2001 — 2002
Business Administration and Management, General
Emerging Technologies Institute 2002 — 2003
Information Technology
Intuitive Surgical November 2012 - Present
NELA IT solutions August 2012 - Present
Vonage April 2009 - August 2012
Verizon Wireless 2006 - 2007
ADP September 2006 - November 2006
Skills
Oracle, SDLC, Requirements Analysis, Agile Methodologies, Software Project..., SOA, XML, Spring Framework, Java Enterprise Edition
Education
Anna University 1997 — 1998
Master's degree, Mechanical Engineering
Vonage January 2013 - Present
Vonage April 2009 - December 2012
Rubix Information Technologies July 2001 - September 2008
CNG Internet September 1998 - May 2001
Skills
DevOps, System Automation, Process Automation, Configuration Management, Systems Engineering, Jenkins, Vagrant, TCP/IP, Unix, Linux, Product Management, System Architecture, Cloud Computing, Perl, DNS, Project Management, Solaris, Leadership, Management, Firewalls, Shell Scripting, Network Engineering, Bash, Network Security, Java, Start-ups, Security, Data Center, VoIP, SIP, Telecommunications
Education
New Jersey Institute of Technology 1998 — 2001
B.S, Computer Engineering
Bergen Community College 1996 — 1998
Engineering
Vonage September 2010 - Present
Telesphere February 2008 - September 2010
Eschelon Telecom / Integra Telecom November 2002 - February 2008
Eschelon Telecom October 2001 - November 2002
Sprint 1999 - 2001
PakIndiaMall.com June 1997 - September 2000
Skills
Value Based Selling, Organizational..., New Business Development, Sales Management, IT Management, Solution Selling, CRM, Project Planning, Managed Services, Unified Communications, MPLS, Co-location, Telephony, VoIP, Direct Sales, Sales Process, Sales Presentations, Team Building, Team-oriented, Leadership Development, Performance Management, Personal Development, Networking, Network Design, Selling Skills, Forecasting, Telecommunications, Channel, Account Management, IP, Sales, Business Development, Sales Operations, Customer Retention, Sales Engineering, WAN, Ethernet, B2B, SIP Trunking, SIP, Team Leadership, Lead Generation, Customer Satisfaction, Contract Negotiation, Product Marketing, Customer Experience, Negotiation, Competitive Analysis, Leadership, Cold Calling
Education
Arizona State University - W. P. Carey School of Business 2001 — 2003
MBA, Technology Management
Arizona State University - W. P. Carey School of Business 1994 — 1998
BS, Marketing
Cambridge High School 1987 — 1994
IGCSE, Business
Vonage August 2011 - Present
IDT Telecom 2008 - 2009
IDT Telecom 2004 - 2008
Net2Phone 2000 - 2002
Net2Phone 1998 - 2000
Education
Baruch College, City University of New York (CUNY) 2005 — 2010
BBA, Computer Information Systems
Vonage 2005 - Present
Vonage 2012 - 2013
NetCentric Technology, Inc. 2004 - 2005
Synergy Bank 2001 - 2004
Skills
Troubleshooting, Telecommunications, TCP/IP, Customer Experience, Call Center, VoIP, SIP, Telephony, Wireless, IP, Project Management, Business Analysis, Microsoft Office, MS Project, Visio, Quality Center, SharePoint, BMC Remedy, Cisco Routers, Cisco Technologies, HTML, Java, JavaScript, Adobe Photodeluxe, Call Centers
Education
Rider University 2001 — 2005
Bachelor of Business Administration (BBA), Computer and Information Sciences, General
Brookdale Community College 2011 — 2012
System, Networking, and LAN/WAN Management/Manager
Toys"R"Us, Inc. June 2015 - Present
Celgene May 2014 - June 2015
Toys R Us January 2012 - May 2014
Vonage August 2011 - December 2011
MetLife August 2010 - August 2011
Pfizer Consumer Healthcare November 2009 - August 2010
Pershing July 2009 - November 2009
ADP March 2009 - June 2009
TIFFANY & COMPANY September 2006 - February 2009
Barnes & Noble College Booksellers March 2004 - September 2006
Skills
Captivate, Retail, Consumer Products, Instructional Design, E-Learning, Project Management, ADDIE, Instructor-led Training, Articulate Studio, E-Learning Consulting, E-learning Modules, Storyboarding, SharePoint Designer, Luxury Goods, Training Project..., Lectora Certified Author, MOUS - Microsoft Office..., Workday, Change Management, Customer Experience, eCommerce, Software Documentation, Blended Learning, Leadership, Management, Onboarding, Team Building, Needs Analysis, Employee Training, Training Delivery, E-commerce
Education
Bergen Community College
Associates Degree, Applied Sciences & Technology
Aspire Technology Partners February 2013 - Present
New York University November 2011 - February 2013
New York Daily News April 2011 - February 2012
Techniq Solutions February 2010 - August 2011
Celgene Corporation September 2008 - May 2009
Sports International February 2008 - May 2008
DLA Piper Corporate Law Firm December 2007 - February 2008
Calence Life LLC September 2006 - December 2007
Vonage November 2005 - September 2006
Skills
Active Directory, DNS, Cisco Technologies, VPN, TCP/IP, Switches, DHCP, Network Administration, Routers, Firewalls, XP, Technical Support, Troubleshooting, Disaster Recovery, Help Desk Support, Networking, Servers, VMware, Windows Server
Education
Fairleigh Dickinson University 2003 — 2005
Bachelors of Science, Information Technology
Berkeley College 2001 — 2003
Associates of Applied Science, Network Management
CashFlow Credit Counseling and Collections April 2011 - Present
Vonage October 2009 - February 2013
Vonage August 2007 - November 2010
Wells Fargo Financial June 2006 - July 2007
Fireman’s Fund Insurance Company February 2006 - April 2006
Bloomfield College September 2003 - May 2005
Skills
Team Building, Process Improvement, Customer Service, Financial Analysis, Strategic Leadership, Credit Counseling, Third Party Collections, Change Management, Contract Negotiation, Operations Management, Accounting, Microsoft Word, Client Counseling, Team Leadership, Microsoft Office, Analysis, Customer Satisfaction, Call Centers, Strategic Planning, Management, Leadership, Business Planning, Sales, Credit, Accounts Receivable, Negotiation, Microsoft Excel, Risk Management, Training, Administration, Account Management, Forecasting, Auditing, Customer Retention, Coaching, Small Business, Cash Flow
Education
Monmouth University 2011 — 2013
MBA, Health/Health Care Administration/Management
Bloomfield College 2002 — 2006
B.S, Business Admin/CIS
iPEC Coaching December 2013 - Present
Vonage September 2008 - May 2013
Skills
Call Centers, Customer Satisfaction, Customer Service, Troubleshooting, Software Documentation, Process Improvement, Outlook, Access, Customer Experience, Customer Retention, Technical Support, Microsoft Office, HIPAA, Data Entry, Microsoft Excel, Invoicing, Vendor Management, Account Management, Microsoft Word, Team Building, Life Coaching, Time Management, Coaching
Education
University of Phoenix 2008 — 2012
Associates Degree, Medical billing and Coding
Albright College 2003 — 2005
Associates, Elementary Education and Teaching
AT&T 2010 - Present
Verizon Wireless November 2009 - March 2010
AMX.com 2005 - 2010
Turner Engineering July 2006 - February 2009
Creative Realities, Inc. January 2006 - May 2006
Natural Data August 2005 - January 2006
Vonage January 2005 - July 2005
Electronics Design Group July 2004 - January 2005
Industrial Time & Systems Inc August 2001 - April 2004
Skills
CCNP, Network Security, Switches, Active Directory, Audio, Security, Cisco, CCNA, Video, DNS, C#, Automation, IIS, DHCP, ASP.NET, Firewalls, .NET, Broadcast, Windows Server, Windows Server 2003, Visual Studio, Television, Windows Server 2008, Radio, CCSE, Cisco Technologies, Data Center
Education
Moscow State University of Economics, Statistics and Informatics (MESI) 1993 — 1995
Banking operation
Новгородский Государственный Университет им. Ярослава Мудрого (НовГУ) 1985 — 1993
Component devolper and Integrator, Eletronic Design
GOPA' of Federal Land "Baden-Burtemberg" of West
Master Degree, Finance
Robert Half Technology January 2014 - April 2014
TechnicalFlair.com February 2011 - January 2014
The Associated Press November 2007 - February 2011
Vonage July 2007 - November 2007
Books & Benefits June 2006 - August 2007
Vonage America April 2005 - June 2006
Self-Employed March 2001 - April 2005
AT&T Data Networking Division November 1999 - March 2001
AT&T Applications Services March 1997 - November 1999
AT&T Emerging Services March 1995 - March 1997
Skills
Networking, Content Management, Call Center, Troubleshooting, Salesforce.com, VoIP, SharePoint, HTML, Product Management, Customer Support, Mac OS X Mountain Lion, CSS3, jQuery, SASS, Xcode, XML, Unix shell script, Flash animation, Computer Graphics Design, Website Development, Photoshop, FTP, DVD authoring, iPad app development, SIP, awk, Perl, C++, HTA, VBscript, Bryce, Poser, Cable modems, Wireless routers, User Interface Design, Windows 7, Microsoft Office, PHP, CRM, CSS, Project Management, Software Documentation, Integration, Visio, Call Centers, Software Development, Mobile Phone Apps, OS X
Education
AT&T Education Division 1985 — 2000
Computer languages and operating systems, database, professional development
Rutgers, The State University of New Jersey-New Brunswick 1988 — 1994
Computer Science
Middlesex County College 1986 — 1988
Science Transfer Option, Computer and Information Sciences and Support Services, GPA 3.8
DeVry University 1982 — 1984
Digital Electronic Technician, Analog and Digital electronics
Beloit College 1975 — 1976
Physics / Music double major, GPA 3.5
Broadview Networks May 2015 - Present
Pinnacle Technical Resources (Verizon Wireless) April 2014 - May 2015
TEKsystems(Oyster Creek Nuclear Power Plant) February 2014 - April 2014
LogicomUsa April 2011 - September 2013
Vonage August 2009 - May 2011
Borough of Roselle Park September 2004 - September 2009
Networking Technologies & Intergation January 2006 - January 2009
QVC 2003 - 2003
Skills
VoIP, Sound, Quality Assurance, Routers, Computer Hardware, Network Administration, Troubleshooting, XP, TCP/IP, Windows 7, Servers, Hardware, Networking, Video, Windows XP, Technical Support, Cisco Security, Cisco VoIP, Software Installation, Linux, VPN, OS X, Cisco Technologies, Wireless Networking, Switches, Security, Cisco Routers
Education
DeVry University 2005 — 2009
Bachelor of Science, Network and Communications Management
The Art Institute of Philadelphia 2001 — 2003
Associate of Science, Video Production
Vonage
Skills
Avaya, Brand Loyalty, Business Analysis, Capacity Planning, Customer Experience, Customer Retention, Cross-functional Team..., Data Analysis, Customer Service, Microsoft Office, Operations Management, Process Improvement, Customer Satisfaction, Management, Leadership, Technical Support, Performance Management, Troubleshooting, Vendor Management, Visio, VoIP, Workforce Management, Call Centers, Telecommunications
Education
Brookdale Community College 2010 — 2014
Associate's degree, Legal Assistant/Paralegal
Vonage October 2013 - Present
Delphi Technology November 2012 - October 2013
Booz Allen Hamilton 2009 - 2012
S&P 2007 - 2009
Powerful Media Ltd 1999 - 2001
Education
BITS Pilani
DelNico Agency April 2015 - Present
Verizon March 2014 - April 2015
ADP July 2012 - March 2014
Catalent Pharma Solutions December 2011 - June 2012
Exit Realty Here for you April 2003 - December 2011
Merck- October 2007 - September 2010
Biovial Pharmaceutical January 2007 - August 2007
Vonage January 2005 - April 2006
Skills
Recruiting, Talent Acquisition, Performance Management, Employee Relations, HRIS, Human Resources, Management, Process Improvement, CRM, Project Management, Training, Talent Management, Customer Service, PeopleSoft, Administration, Applicant Tracking..., Negotiation, Payroll, Analysis, SAP, Onboarding, Leadership, Data Analysis
Education
Bloomfield College 1994 — 1998
BA, Sociology
JRIA@Sumitomo Mitsui Banking Corporation November 2011 - January 2015
Vonage December 2007 - April 2011
Realogy Corp (Formerly Cendant Corp) December 2004 - June 2007
Oracle Consulting Services June 1999 - January 2001
Softcase Inc 1994 - 1999
Skills
Oracle E-Business Suite, Oracle, System Administration, Oracle Applications, User Acceptance Testing, GL, Accounts Payable, Accounts Receivable, Inventory Management, Bill of Materials, iExpenses, Order Management, iProcurement, Oracle Purchasing, Oracle HR, PL/SQL, Testing, Integration, SDLC, Data Migration, Unix, Management, SQL, Requirements Analysis, Data Warehousing, Cognos Report Studio,...
Education
New Jersey Institute of Technology
M.S (Computer Information Sciences)
Jawaharlal Nehru Technological University
B. Tech (Electronics & Commication Engineering)
Acharya Nagarjuna University
B. S, (Physics major and Math and Chemistry Minors)
Trailblazer Health May 2012 - Present
Guaranty Insurance Services Inc October 2010 - March 2012
Guaranty Insurance Services October 2010 - March 2012
BASF (World’s Leading Chemical Company) June 2007 - May 2010
BASF June 2007 - May 2010
Vonage February 2004 - May 2007
Vonage February 2004 - May 2007
Education
Ashford University 2010 — 2011
Master of Business Administration (M.B.A.), 3.67
Ashford University
Masters, Business Administration
Kean University 1998 — 2003
Bachelor's degree, Accounting, 3.1
Kean University
Bachelor of Science, Accounting
CFT Tax September 2007 - Present
Verizon May 2014 - Present
Vonage October 2010 - May 2014
Skills
Computer Hardware, Software Installation, Troubleshooting, XP, VoIP, Call Center, Billing, Firewalls, Customer Service, Problem Solving, Windows
Education
Anthem Institute-North Brunswick 2009 — 2010
Diploma, Networking and Security
Vonage March 2015 - Present
Vonage February 2013 - Present
Vonage November 2006 - February 2013
Skills
VoIP, SIP, Routers, Wireshark, Quality Center, TCP/IP, iOS, Linux, IXIA, Android SDK, Xcode, OS X, Sage 960, Azimuth, Hammer, Wireless Networking, TeraTerm, Microsoft Office, Windows, Mac OS X, Fax Lab, Audacity, XML, Softphone, GSM, CDMA, Packet Storm, SIPP, Black Box Testing
Education
Boston College 1999 — 2003
Bachelor of Arts (B.A.), Computer Science, 3.67
Boston College 1999 — 2003
platinum marketing May 2012 - Present
Vonage May 2002 - February 2004
criticom international April 1999 - January 2002
Education
Brookdale Community College 2009 — 2011
pre nursing
howell high school 1988 — 1992
general education
PC AGE Career Institute May 2012 - February 2013
United Retail Group Inc. October 2005 - April 2006
Vonage February 2005 - October 2005
Avenue Plus Size Clothing Store November 2003 - June 2004
Electrolux Major Appliances September 2002 - April 2003
Arc International October 1999 - September 2002
Skills
Customer Service, Outlook, Microsoft Office, Customer Satisfaction, Call Centers, Microsoft Word, Microsoft Excel, PowerPoint, Data Entry, Windows, Sales, Troubleshooting, Customer Experience, Telephone Skills
Education
Drake College of Business-Elizabeth 2009 — 2009
Certificate of Completion, Microsoft Office User Specialist
Union High School 1984 — 1987
High School Diploma, Business, Management, Marketing, and Related Support Services
Advanced Systems Concepts, Inc. December 2007 - Present
Vonage 2004 - 2007
Skills
Software Development, Testing, Software Engineering, Integration, Linux, Cloud Computing, Operating Systems
Education
Bergen Community College
New Jersey Institute of Technology
Time Warner Cable September 2013 - Present
Time Warner Cable Payment Services July 2012 - August 2013
Time Warner Cable June 2008 - July 2012
Time Warner Cable August 2006 - June 2008
Vonage February 2005 - May 2006
Allied Medical and Technical Institute March 2003 - May 2006
Deutsche Bank September 1985 - July 2000
Skills
Project Management, Microsoft Office, Adobe Acrobat, Dreamweaver, Variance Analysis, Data Entry, Customer Service, Customer Retention, IT Service Management, Networking, Troubleshooting, Call Centers, Leadership, Training, Databases, Technical Support, Software Installation, Sales, Invoicing, Access, Teamwork, Software Documentation, Customer Satisfaction, Customer Experience, Time Management, Process Improvement, Information Technology, Outlook, Team Leadership, Analysis, Lotus Notes, Forecasting, Windows 7, Account Reconciliation, Customer Support, SharePoint, Telephony, PeopleSoft, Quality Assurance, Workforce Management, Business Analysis, Management, Inventory Management, Process Scheduler, Administration, Business, System Administration, Salesforce.com, Windows, CRM
Education
PC Tech Learning Center 2003 — 2003
Certification, Computer Technical Support
Centenary College 1984 — 1985
Fashion Merchandising
The Credit Pros - Legal Credit Repair September 2014 - Present
Cablevision January 2012 - September 2014
Vonage February 2005 - November 2006
Skills
Direct Sales, Telecommunications, Cold Calling, Account Management, Sales, Sales Operations, Solution Selling, Sales Management, Call Centers, Salesforce.com, VoIP, Customer Retention, Wireless, Selling, Sales Process, Customer Satisfaction, B2B, Managed Services, Customer Service, Sales Presentations
Education
Berkeley College 1999 — 2001
Associate of Science (AS), Computer Systems Networking and Telecommunications
RX Solutions International, Inc. October 2014 - February 2015
Advantage Sales & Marketing April 2012 - January 2015
CVS Health September 2013 - October 2014
Anthem College April 2012 - July 2013
Vonage May 2012 - January 2013
United States Air Force September 2009 - April 2012
Skills
Sales Management, Customer Service, Stock Control, Pharmacology, Team Building, Appointment Scheduling, Microsoft Office, Social Media, Troubleshooting, Time Management
Education
Anthem College-Phoenix 2012 — 2013
Pharmacy Technology Certification, Pharmacy Technician/Assistant, 3.4
Community College of the Air Force 2009 — 2012
Aerospace Maintenance and Engineering, Aerospace, Aeronautical and Astronautical Engineering, 3.2
U.S. Geological Survey (USGS) January 2012 - Present
Rosetta Stone June 2011 - October 2011
Vonage December 2010 - March 2011
A.I.A. Private Limited Company June 2006 - October 2009
Skills
Troubleshooting, Networking, Active Directory, Group Policy, VPN, Microsoft Windows XP,..., Server Administration, DHCP, Microsoft Office 2003,..., Gmail, Cisco Technologies, Virtualization, Sharepoint, Lotus Notes, Patch Management, UltraBac Backup..., Avaya IP Telephony, Customer Service, SCCM, Software Deployment, Wireshark, PDQ, SharePoint
Education
University of Maryland Baltimore County 2010 — 2014
Bachelor of Science (B.S.), Information Systems
Addis Ababa University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Bogen Communications December 2009 - Present
Vonage March 2008 - August 2008
Education
Anthem Institute-Parsippany 2007 — 2008
Certificate, Information Networks and Security
Fairleigh Dickinson University 2003 — 2006
Bachelor of Arts (B.A.), Graphic Design
Vonage September 2013 - Present
Bancroft September 2000 - April 2008
Skills
Certified Masssage..., Highly Qualified...
Education
Omega Institute 1999 — 2000
Certification in Massage Therapy, Massage Therapy/Therapeutic Massage